Title: Total quality management
Content:  In the late 1970s and early 1980s, the developed countries of North America and Western Europe suffered economically in the face of stiff competition from Japan's ability to produce high-quality goods at competitive cost. For the first time since the start of the Industrial Revolution, the United Kingdom became a net importer of finished goods. The United States undertook its own soul-searching, expressed most pointedly in the television broadcast of If Japan Can... Why Can't We?. Firms began reexamining the techniques of quality control invented over the past 50 years and how those techniques had been so successfully employed by the Japanese. It was in the midst of this economic turmoil that TQM took root. The exact origin of the term "total quality management" is uncertain. It is almost certainly inspired by Armand V. Feigenbaum's multi-edition book Total Quality Control and Kaoru Ishikawa's ''What Is Total Quality Control? The Japanese Way''. It may have been first coined in the United Kingdom by the Department of Trade and Industry during its 1983 "National Quality Campaign". Or it may have been first coined in the United States by the Naval Air Systems Command to describe its quality-improvement efforts in 1985.
Title: Total quality management
Content:  adopt the teachings of W. Edwards Deming. The Navy branded the effort "Total Quality Management" in 1985. From the Navy, TQM spread throughout the US Federal Government, resulting in the following: The US Environmental Protection Agency's Underground Storage Tanks program, which was established in 1985, also employed Total Quality Management to develop its management style. The private sector followed suit, flocking to TQM principles not only as a means to recapture market share from the Japanese, but also to remain competitive when bidding for contracts from the Federal Government since "total quality" requires involving suppliers, not just employees, in process improvement efforts.
Title: Total quality management
Content:  Total quality management (TQM) consists of organization-wide efforts to "install and make permanent climate where employees continuously improve their ability to provide on demand products and services that customers will find of particular value." "Total" emphasizes that departments in addition to production (for example sales and marketing, accounting and finance, engineering and design) are obligated to improve their operations; "management" emphasizes that executives are obligated to actively manage quality through funding, training, staffing, and goal setting. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM enjoyed widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma.
Title: Total security management
Content:  The TSM name borrows from the management concept Total Quality Management (TQM), an approach made famous by the work of W. Edwards Deming. The TQM concept revolutionized the manner in which quality was perceived in industry, encouraging it to be integrated into the core business processes of a firm. In the foreword to Securing Global Transportation Networks, Secretary Tom Ridge writes: "The paradigm that now exists in transportation security is similar to the paradigm that existed when the now revered Dr. W. Edwards Deming tried to convince the business world in the 1960s that quality mattered. The now well-accepted theory of Total Quality Management was not initially met with open arms in the United States. I suspect that there are many professionals in the transportation industry today who may not endorse security management as a core business function that can create value. My hope is that readers will embrace the concepts of the TSM approach offered within Securing Global Transportation Networks and act upon them."
Title: Industrial engineering
Content:  called "Business and Technology" and was intended to provide descendants of industrialists with an adequate education. Comprehensive quality management system (Total quality management or TQM) developed in the forties was gaining momentum after World War II and was part of the recovery of Japan after the war. The American Institute of Industrial Engineering was formed in 1948. The early work by F. W. Taylor and the Gilbreths was documented in papers presented to the American Society of Mechanical Engineers as interest grew from merely improving machine performance to the performance of the overall manufacturing process; most notably starting with the presentation by Henry R. Towne (1844 - 1924) of his paper The Engineer as An Economist (1186).
Title: Quality management
Content:  specifications. ; 11) The Toyota Production System — reworked in the west into lean manufacturing. ; 12) Kansei Engineering — an approach that focuses on capturing customer emotional feedback about products to drive improvement. ; 13) TQM — total quality management is a management strategy aimed at embedding awareness of quality in all organizational processes. First promoted in Japan with the Deming prize which was adopted and adapted in USA as the Malcolm Baldrige National Quality Award and in Europe as the European Foundation for Quality Management award (each with their own variations). ; 14) TRIZ — meaning "theory of inventive problem solving" ; 15) BPR — business 
Title: Total quality management
Content:  "'A term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings. Simply put, it is a management approach to long-term success through customer satisfaction. TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they work. The methods for implementing this approach are found in the teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa and Joseph M. Juran.'"
Title: Armand V. Feigenbaum
Content:  Armand Vallin Feigenbaum (April 6, 1920 – November 13, 2014) was an American quality control expert and businessman. He devised the concept of Total Quality Control which inspired Total Quality Management.
Title: Total quality management
Content: (Originally published in 1982 as Quality, Productivity, and Competitive Position, ) 
Title: Total quality management
Content:  "'A management philosophy and company practices that aim to harness the human and material resources of an organization in the most effective way to achieve the objectives of the organization.'"

Question: who developed the concept of total quality management?
Answer: W. Edwards Deming.