Not clear and you to struggle to understand what is going on...furthrmer more you can not contact them tgree days I am trying to reach them and failed .. they renewed my plan without notifying me to confirm and deducted mony from my card and I am struggling to reach them to cancel my plan get refunded.. my advise is to find another service provider..i was using dropbox (paid service) for almost one year and it will be the last one year