Using Lean Methods to Improve RIM Practices
Channel: SJSU School of Information
Date: 2017-02-22

Podcast Link: http://amazon.sjsu.edu/slisPod/colloquia/sp17/maraCunniffeSP17.mp4

Abstract:
Continuous improvement is a method for identifying opportunities for streamlining work and reducing waste. The practice, formalized by the popularity of Lean/Kaizen in manufacturing and business, is now being used by thousands of companies worldwide to identify savings and process improvement opportunities. Cunniffe of Sanofi, a global pharmaceutical, vaccines and biotech company, will give an overview of Lean concepts and discuss the use of Lean events at Sanofi in the Information and Records Management department, as well as across functions, to improve internal processes.

Biography:
Charlene Cunniffe, MS, CRM, IGP, CIP is an experienced information and records management professional and project manager with degrees from Harvard and Simmons, as well as years of experience in law, engineering, government, biotech/pharma, and academia. As associate director, governance & operational support in information and records management, well as a lean leader and continuous improvement coach in the Shared Business Services group at Sanofi, Cunniffe facilitates transversal and departmental process improvement.