Courier and impersonator fraud webinar
Channel: wsccvideo
Date: 2023-04-05

Courier and Impersonator Fraud is currently the number one fraud in West Sussex accounting for 27.4% of all frauds, a trend which is matched nationally. This fraud often targets the most vulnerable members of our society with most victims being elderly.

This fraud type occurs when a victim is contacted over the phone by a member of a scam gang or Organised Crime Group. The caller will state that they are either a bank official or a Police Officer, usually from the fraud department, and convince the victim to withdraw large sums of cash and pass this, often with credit cards, to a courier. The victim will often believe that they are assisting in an investigation.

To substantiate this claim, the scam caller may be able to confirm some very basic details about the victim such as their full name and address which can be easily obtained.

With reports of scams and frauds on the rise, we hope that this video will help you identify the signs of Courier and Impersonator Fraud and empower you to make the right decisions to protect yourselves and others.

00:00 Introduction
00:48 What is a scam?
1:30 General scam statistics
2:14 Scams and Frauds are on the rise
5:01 Who is affected?
5:33 Courier Fraud demographics
6:17 News articles on scams and frauds
7:26 What exactly is Courier Fraud?
14:19 89-year-old victim of courier fraud video
17:25 Phone impersonation scams
21:33 Archie Hicks video
23:40 What should I be asking myself when I am called? 
25:58 Tips to keep yourself safe
26:59 More scam prevention advice
28:15 TrueCall device video
33:43 How to report a scam
34:52 When to call 159
35:11 The difference between a genuine and scam call and reporting via text using 7726 SPAM 
37:01 Phishing e-mails
38:44 What to do should you become a victim of fraud 
39:31 Useful resources
40:37 Useful websites