From a young vet - Missed charges, the danger to you of discounting
Channel: Faculty of Sciences, Engineering & Technology
Date: 2014-02-18

Missed charges, whether inadvertent or intentional, result in profit margin erosion and the chance of falling below break-even point. More other work has to be done to recoup the missed charges, and the busier you are, the more missed charges occur.
More resources available on the VIBE website - Veterinary Introduction to Business and Entrepreneurship - www.adelaide.edu.au/vetsci/vibe