Cendyn CEO Tim Sullivan at HITEC 2022 l Innovation opportunities & elevated guest expectations
Channel: techtalk.travel
Date: 2022-07-14

"The hospitality space is a fun industry - it's an industry that can foster much innovation because, in some ways, it's behind other industries in the technology and the interoperability of systems. But that also creates an opportunity because there's a lot of value to unlock." - states Tim Sullivan, CEO at Cendyn.

Lea Jordan sat down with Tim Sullivan during HITEC 2022 in Orlando, Florida, for a brief interview. Tim shares insights about his career journey, why the post-pandemic consumer expectations cause a disconnect in service experience levels in hospitality, and why he sees great potential for technology innovation, especially in the hospitality space.
-
Companies mentioned in the conversation:

NTT Communications l Uber l Mohonk Mountain House
-

The techtalk.travel team attended HITEC 2022 in Orlando, Florida, and spoke with experts on-site about their background, technology trends shaping the hotel and travel industry, and more.
-
Website: https://www.techtalk.travel
LinkedIn: https://www.linkedin.com/company/techtalk-travel/
Twitter: https://twitter.com/TechTalkTravel
Facebook: https://www.facebook.com/techtalk.travel/
Instagram: https://www.instagram.com/techtalk.travel/
Soundcloud: https://soundcloud.com/user-738331289