The Catastrophic Flavor Funk
Channel: Startup to Storefront
Date: 2023-02-17

Repeat customers are often the lifeblood of DTC brands, so when Mosh, the protein bar made for your brain, had a funky flavored batch of their bars cause a flood of unhappy customers, they had to make it right.

So co-founders Patrick Schwarzenegger and Maria Shriver launched a win-back campaign where they sent hand written notes and a free sample of the improved bar to every single customer that raised a complaint.


#dtc #businessstrategy #supplements #protein #businessinterview #podcast #podcasts #startup #startupcompany #losangeles #entrepreneurship #brainhealth #brainhealthmatters #brainhealer #patrickschwarzenegger  

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🧠 MOSH Social Media:
Website: https://moshlife.com/
Instagram: https://www.instagram.com/moshlife/
Twitter: https://twitter.com/mosh_life
Facebook: facebook.com/Mosh-112180661134069

😎 Patrick Schwarzenegger:
Instagram: https://www.instagram.com/patrickschwarzenegger/
Facebook: https://www.facebook.com/PatrickSchwarzenegger
Twitter: https://twitter.com/PSchwarzenegger

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🎙️ Startup to Storefront Social Media: 
Instagram: https://www.instagram.com/startuptostorefront/
Facebook: https://www.facebook.com/startuptostorefront
Linkedin: https://www.linkedin.com/company/startup-to-storefront/
Twitter: https://twitter.com/startuptostore
Spotify: https://open.spotify.com/show/67EyhF5DGLPucswOrS7LhK?si=IUPguzApRm6nnhlIHUBJxQ
Apple Podcasts: https://podcasts.apple.com/us/podcast/startup-to-storefront/id1477095646 
Website: https://www.startuptostorefront.com/

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😎 Our Team:
Diego Torres-Palma: https://www.instagram.com/diego_ventures/
Nick Conrad: https://www.instagram.com/nickgconrad/
Lexi Jameson: https://www.instagram.com/lexijamesonyt/
Owen Cappellini: https://www.instagram.com/owencapp/