New Work From Home Fresher Recruitment 2023|Teleperformance and American Express providing remotejob
Channel: Job Lane
Date: 2023-07-19

Golden job opportunities for freshers to work remotely Executive vacancy  at teleperformance and American Express 

Job 1 (Relationship Executives) at Teleperformance

Location: Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad.

Responsibilities:

Relationship Management - Developing and strengthening customer relationships in line with business goals.
Client Outreach - Managing the portfolio through client outreach and continuous monitoring of client relationships and banking needs.
Customer Service and Sales - Up-selling and cross-selling banking products, providing market information, and ensuring efficient servicing of customer requests.
Act as a Single Point of Contact for customer's banking requirements.
Qualifications:

Graduate/Undergraduates in any stream.
Freshers can apply.
Language capabilities: English (Written & Verbal).
Required Skills:

Customer Centricity - Prioritizing customer value, demonstrating ownership, and attention to detail.
Communication Proficiency - Effective communication, comprehension, active listening, and conversational ability.
Ability to understand customer problems and provide solutions as per company policies.
Good etiquette for written communication.
Basic computer knowledge.
Job 2 (Customer Fulfilment Network at American Express):

Location: Gurgaon, Haryana, India.

Responsibilities:

Interacting with internal & external clients to resolve inquiries over email/calls.
Reviewing and onboarding Merchant Applications and KYC documents.
Due Diligence activities to ensure dues are released to clients.
Monitoring daily suspense volumes and reducing the volume by liaising with clients.
Ensuring SLA's are met and focusing on merchant requirements, productivity, and efficiency.
Building rapport with the team and other business groups to ensure smooth operations.
Qualifications:

Graduate/Post-Graduate.
Relevant experience is an advantage.
Excellent oral and written communication skills.
Strong interpersonal and coordination skills.
Strong customer focus and service excellence.
Compliance with company policies and procedures.
Ability to make independent decisions and meet stringent deadlines.
Good computer skills, including MS Excel, Access, and PowerPoint.
Both jobs require good communication skills and a customer-centric mindset. The first job is in the banking sector, primarily dealing with premium account holders and various banking products. The second job is at American Express in the Customer Fulfilment Network, involving interactions with clients and managing merchant applications and KYC documents.
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