Court to Court (Feb 2002)
Channel: PublicResourceOrg
Date: 2009-11-17

Federal Judicial Center. Court to Court (Feb 2002). Dealing with the public, both at the intake counter and over the telephone, is an important job. Court to Court travels to a combined clerk's office (D. Idaho) and a bankruptcy court (W.D. Wash.) for insights into how to make customer service successful. We also attend a naturalization ceremony in the District of North Dakota to see how the court enhances this experience for new citizens. This installment of the video glossary "Words to Know" explains pro hac vice, writs of execution, and garnishment.