An Introduction to Service Systems Thinking (Part 1 of 2) 2015/10/02
Channel: David Ing
Date: 2015-10-22

First in a two hour lecture in the Master's Program in Industrial Management, Helsinki Metropolia University of Applied Sciences, October 2, 2015.  

Slides available at http://coevolving.com/commons/20151002-service-systems-thinking-an-introduction.  

This video is part of playlist at https://www.youtube.com/playlist?list=PLCUdZD8xQ44-MT_uQ5Yh0pig-pxFFgHAd