NICE CXone - Turn agents into superstars with real-time information, no guess work
Channel: NICE CXone
Date: 2022-07-13

There is no need for agents to play Mystic Meg when offering customer support. NICE CXone gives agents real-time help, information and guidance for fast and personalized customer interactions across all channels. 

Learn more about how to turn agents into superstars: https://www.nice.com/websites/cx-agents-superstars/

Scenario 1: https://youtu.be/ba5kWlpVn1g
Scenario 2: https://youtu.be/Lv6i6Cmb9R4 
Scenario 3: https://youtu.be/BF4z9lKUHkg
Scenario 4: https://youtu.be/ODlefQg5QoI
Scenario 6: https://youtu.be/TtQ-W8gpuKo

#withNICECXone