AI and Observability Role in an E-Government Ecosystem - Zoltan Mathe, IdomSoft Ltd.
Channel: CNCF [Cloud Native Computing Foundation]
Date: 2023-04-20

AI and Observability Role in an E-Government Ecosystem - Zoltan Mathe, IdomSoft Ltd.

Digital transformation of the public administration has a significant impact on the IT services used by millions of citizens. Operating hundreds of IT systems in a heterogenous computing (on-premise, cloud) environment can be a big challenge. Observability plays an important role in IT operation, which can be significantly improved by using artificial intelligence (AI) for anomaly detection, pattern recognition, forecasting etc. along the other technologies. We present our solution, which is based on open source components such as Opentelemetry (Otel), Opensearch, etc. for collecting, storing, and analyzing huge amounts of telemetry data (logs, traces, and metrics) focusing the use of AI, especially Deep Learning (DL). The audience will get insight into the use cases of operating e-government services, particularly how data is analyzed at scale using DL and Opensearch as a big data platform.