A Bank of Melbourne car loan customer testifies at the Banking Royal Commission
Channel: Banking Royal Commission
Date: 2018-05-12

[1.15] Nalini Thiruvangadam, a casually employed single mother-of-two, gives evidence about a car loan she took out with Bank of Melbourne (a Westpac subsidiary), including how the car dealer jacked up the interest rate above the minimum rate to receive a higher payment from the bank through an arrangement known as flex commissions.

Recorded on 21 March 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Witness Statement:
https://bit.ly/2I2YI28

Exhibit documents:
https://bit.ly/2I7NkBV

Transcript: https://bit.ly/2ImUPbH

Testimony held during the first round of public hearings on consumer lending practices in Australia at the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.

This video was extracted from the Royal Commission’s webcast archive and republished here as permitted under its Creative Commons Attribution 4.0 International licence. The source file, containing the raw archived webcast of the entire day of hearings, was trimmed to only retain the testimony of the above witness(es) and remove any breaks and offline periods of the webcast. For testimonies held over multiple days, separate source files would have been combined to create one consolidated video.

Video Source: https://bit.ly/2XBSBKh
Copyright information: https://bit.ly/2K2JMl2
Creative Commons license information: https://bit.ly/1rMF155

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© Commonwealth of Australia 2018.

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