The pros and cons of using Miro to create a Customer Journey Map / Part 2
Channel: Service Design Show
Date: 2019-09-12

Is Miro the right Customer Journey Mapping tool for you? And what are the pros and cons of using it on a daily basis? That's what you're going to find out in this video.

In the first part of Miro review we looked at how to build the basic structure of a customer journey map. 

Watch PART #1 👉 https://go.servicedesignshow.com/99h1i

In this second video you'll learn about some of the more advanced features like sharing and exporting.

We wrap this serie up with my take on when I would consider Miro as my Customer Journey Mapping tool.

Hopefully these videos will help you to make a more informed decision if Miro is the right tool for you!

👉 Try MIRO https://go.servicedesignshow.com/miro

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