NICE CXone - Block the fraudsters in real-time and turn agents into superstars
Channel: NICE CXone
Date: 2022-07-13

Whether it’s the first or fiftieth fraudulent call of the day, NICE CXone exposes and blocks even the most sophisticated fraudsters automatically. This helps to reduce fraud losses from day one and gives customers extra protection, turning agents into superstars. 

Learn more about how to turn agents into superstars: https://www.nice.com/websites/cx-agents-superstars/ 

Scenario 1: https://youtu.be/ba5kWlpVn1g
Scenario 3: https://youtu.be/BF4z9lKUHkg
Scenario 4: https://youtu.be/ODlefQg5QoI
Scenario 5: https://youtu.be/Ulnoa6zdyT0
Scenario 6: https://youtu.be/TtQ-W8gpuKo

#withNICECXone