5 Steps To Manage Conflict Between Team Members
Channel: Enhance.training
Date: 2022-03-10

5 steps to manage conflict between team members gives you practical steps that you can implement to reduce and remove conflict between individuals and teams. 

How to handle conflict between team members is not easy. It can be tough to know where to start. Don’t put off taking action to resolve workplace conflict. If you don’t then chances are that is will only get worse, causing you and your team even more problems. 

----

Free Resources:
Download an easy to use infographic taking you through each step needed to resolve conflict step by step.
https://enhance.training/lm-lp/conflict-infographic-ulp009/

Leadership coaching – to increase your impact, your confidence and your team’s results
Bespoke, flexible and confidential personal development for middle managers to board directors. To transition to more senior roles, to improve skills, to increase influence, to get more from those you lead … explore how leadership coaching will help you and your managers https://enhance.coach/

Courses for Managers to Increase Team Performance & Results
The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

More Videos that you will find useful:
How to Manage Difficult Conversations At Work     https://youtu.be/N4Z27dN3Wvo
How to Manage Expectations at Work     https://youtu.be/ToQcVLVAPWc
How to Delegate Tasks As a Manager    https://youtu.be/MdFJamQQssI

----
Overview
The first step when thinking about how to manage conflict between employees is to be proactive. Ask the individuals what is causing the conflict. Ask the team members around them, their direct reports. Get as many viewpoints as sensible. Understanding what is going on gives you a solid starting point to resolving the conflict. 

Next, if difficult or incompetent people are the cause of the conflict, deal with these people professionally and effectively. You can’t let an individual disrupt the team with their behaviour even if it is unintentional. 

Once you have discarded individual behaviour and competence as the cause of the conflict, dig under the surface. There are lots of organisational reasons that push individuals into conflict. For instance if goals are not aligned or worse are in direct conflict with each other across teams. Did under the surface to find the causes of the conflict. 

The next step in managing conflict is to work on the communication. A lot of conflict comes from differences, a lack of understanding, fear or perceived threat. I share 5 tips to handle conflict between employees to break down these barriers. Communication can significantly reduce conflict when it drives understanding on both sides. 

Finally, when planning how to manage conflict between employees, you need to help implement change. Those involved in conflict are likely to need help to change the situation. Change what is in your control to resolve the conflict and build support and find allies to implement change within the wider business. 

Conflict does not help anyone at work. Take steps to handle conflict between employees as soon as you become aware of the conflict. There is a lot you can do!


00:00 Intro
01:40 Be Proactive – The Why Matters
03:22 Deal With Difficult People & Incompetents
04:55 Dig Under the Surface
06:37 Work on the Communication
08:47 Implement change
10:30 In Summary

If you have any questions on "5 Steps To Manage Conflict Between Team Members", please leave them in the comments section below and I will get back to you

Jess Coles
enhance.training