TU3.13: Chatting with the community - Google Chat tips from GDEs Laura Taylor and Denis Valášek
Channel: Totally Unscripted
Date: 2021-04-09

In this episode of Totally Unscripted we are joined by Google Developers Experts Laura Taylor and Denis Valášek to talk about Google Chat and opportunities to develop Google Chat bots and conversational interfaces with Google Dialogflow. We'll cover everything that you need to know to get started, opportunities and pitfalls. 

For additional content/resources visit: https://tu.appsscript.info/previous-episodes/season-3/tu3-13

Show contents:

02:58 - Intros to Laura Taylor and Denis Valášek
07:35 - Getting started with Google Chat (bot|app) development
12:14 - Highlighting slash commands and opportunities around conversational development tools (Dialogflow)
18:38 - The Bot|App naming discussion and helping users become comfortable with automated help
32:00 - Best practices and resources for designing conversational interfaces
34:54 - Google Chat card design tips
40:45 - Discussion around monitization
43:30 - The Google Chat development curve
53:27 - Opportunities to connect Google Chat with 3rd party services