SERVQUAL as a Socio-Technical Approach to Measuring e-Government Service Quality and ... | RTCL.TV
Channel: STEM RTCL TV
Date: 2023-06-14

### Keywords ###
#egovernmentservicequality #egovernancestrategies #measurement #sociotechnicalapproach #RTCLTV #shorts

### Article Attribution ###
Title: SERVQUAL as a Socio-Technical Approach to Measuring e-Government Service Quality and Guiding e-Governance Strategies
Authors: Hossana Twinomurinzi, Mphikeleli Gabriel Zwane ,and Legesse Kassa Debusho
Publisher: LINK Centre, School of Literature Language and Media (SLLM)
DOI: 10.23962/10539/19710
DOAJ URL: https://doaj.org/article/6c91c35f950c477d9b94eea47e24ded4
Source URL: https://ajic.wits.ac.za/article/view/13693



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