The secret behind good (public) products and services - Human-centred design workshop
Channel: NSW Department of Customer Service
Date: 2018-01-29

What is the secret behind good products and services? We’ll uncover what good design looks like and the process to get there. 

This workshop on human-centred design has been developed to help non-government organisations (NGOs) learn about the design thinking process and practice it with some guided activities. 

This is Part 2 of 7 of the workshop. 

Developed by FutureGov for the NSW Department of Finance, Services and Innovation, and the Social Innovation Council. 

Video resources -  Human-Centred Design Toolkit - https://www.finance.nsw.gov.au/sites/default/files/policy-documents/hcd_toolkit.pdf