Data-driven Legal In-house Departments: An Introduction into KPIs and Metrics
Channel: Liquid Legal Institute e.V.
Date: 2021-11-11

We are discussing central questions and topics such as:

1. Why should we measure?
2. What are Data, Information, Metrics, and KPIs?
3. How does a comprehensive process for Legal Inhouse KPIs look like?
4. What to measure? 
5. How to manage and lead with KPIs?

As Inhouse Teams we must be conscious of the fact that introducing metrics, KPIs and dashboards is a paradigm shift on many levels. Simply put, we replace or rather combine qualified opinions based on expertise, experience and seniority with rationalized discussions based on data and dashboards. Starting to “measure” legal work creates a completely new approach to managing teams and requires a different set of leadership skills.