UZE BOLD Power Bank Failure at 01%
Channel: timothY Model Y
Date: 2022-11-30

Kickstarter Backer no. 1349

I have two UZE BOLD battery packs, both shipped together--one in grey and one in black.  The black power bank is working fine but the grey battery pack is stuck at 01%, will no longer charge and is no longer working.

I have uploaded this video as instructed for warranty replacement.

For the first dozen charges, it was fine being charged with our Leviton USB-C electrical outlet (Model T5633-756 at 25 Watts)

Troubleshooting tricks I have tried with no success; 

- For troubleshooting, I have tried the following chargers;  100W Spigen Dual USB C Wall Charger, ECOflow River with a 100W USB-C Power outlet

- For High Quality USB-C cables, I use the best.  All cables have been tested with the other BOLD power banks and the cables are fine.
- I can confirm that I have tried charging in C1 port (over night) and then the following evening on the C2 port.  I have woken up to 01% every time.

Again, the black BOLD pack is working fine, using the same charges and cables.  Just the grey one has stopped charging and stuck at 01%