Retail Banking 11
Channel: Windows of Wisdom
Date: 2019-07-29

Retail banking also known as Consumer Banking is the provision of services by a bank to individual consumers, rather than to companies, corporations or other banks. Services offered include savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. The content of the course-ware follows the following structure

1.Introduction To Retail Banking
2.Participants In Retail Banking In India
3.Retail Banking Upswing
4.Customer Service
5.Retail Banking Products
6.Technology And Retail Banking
7.Marketing Management Of Retail Banking Products
8.Distribution Management
9.Personal Selling
10.Credit And Risk Management
11.NRI Banking And Investment Opportunities
12.Regulations Pertaining To Retail Banking
13.Recent Trends In Retail Banking
14.Issues/Challenges To Retail Banking In India