Hotel Management Higher Ed & Digitization, EHL Exec. Dean Inès Blal in Interview
Channel: techtalk.travel
Date: 30/08/2021

'Now is THE time for a career in Hospitality. Everything is possible' - states Inès Blal,  Managing Director & Executive Dean at Ecole hôtelière de Lausanne (EHL) in this full length interview. Scroll down for timestamps.

André Baljeu, Founder at techtalk.travel spoke with Inès about how higher education and hotel business schools adapt to the change accelerated by the crisis, how the EHL community navigated through this difficult time, what future challenges educational institutions face, the importance of the learner's journey, customer-centricity, the problem of hospitality businesses copying each other, the EHL Innovation Village and much more.

00:35 - Adjusting to radical change 
09:06 - Key messages to students and faculty
11:40 - Future challenges for educational institutions   
19:56 - Vision on digitization in higher education 
24:21 - Why choose a career in hospitality now? 
30:53 - Retaining talent and future leaders
34:34 - The EHL Innovation Village
37:24 - Digitizing the academic portfolio and learning experience
39:04 - Inès' favorite hotel and hotel experience
42:28 - Inès' favorite restaurant and food

Inès Blal on LinkedIn: https://www.linkedin.com/in/in%C3%A8s-blal-13244837/
EHL Ecole hôtelière de Lausanne: https://www.ehl.edu/
YouTube Channel: https://www.youtube.com/user/ehlpublications

About EHL and Inès

Founded in 1893, EHL is considered one of the best hotel management schools in the world. Inès heads up 170 people on the faculty and 3,700 students. Inès is the first woman and the youngest person ever to hold the position. First coming to EHL as an undergraduate, Inès earned an MBA in Hospitality Administration. In 2006, she returned as an instructor while completing a PhD in Strategic Management in Hospitality and Tourism at Virginia Tech (Virginia Polytechnic Institute and State University). During her first term, Inès worked to foster a culture of transparency and collaboration and to develop a strategy for digital instruction. The COVID pandemic was her first crisis as a senior executive, Inès found herself working up to 16 hours a day, making the necessary adjustments to keep classes running virtually and on-site.  

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