Health and Social Care relational Integrated Care System prototype.  Len's Story.
Channel: John Mortimer, Impro
Date: 2021-01-27

This is one case, out of 35, from an ICS prototype that was undertaken in 2019, by a combined team of NHS and county council social care staff. The service is community health in a town in England.
A great example of the WHO 'health for all' mission focused approach. 
The methodology used is based on systems thinking, relational collaborative working, complexity, and value based personalised care  - systemic design. The principles of working are those that reflect the liberated method and Human Learning Systems. This example demonstrates what a reformed NHS service looks like, and demonstrates how a strength based approach works in practice.
The team moved from a design of central control based on New Public Management, to forming a self-managed team, using the liberated method principles, to tackle the demands that came into the department. The manager learned a new radically different way of understanding their service from a person perspective, and new skills and behaviours that supported this new way of collaborative and cross-functional way of working. The approach is strength based - focusing on the whole person and their lives - what can we help them with to bring them back to living a good life.
Please leave comments on your reflections...

A case study is written up here 
www.improconsult.co.uk/integrated-health-social-ics.html
I cover this approach, and more in this health specific workshop https://www.improconsult.co.uk/integrated-design-workshop-systemic.html
More on Human Learning Systems
https://www.improconsult.co.uk/human-learning-systems.html