NCompass Live: Pretty Sweet Tech - WordPress Chatbots: No Code Tools & Guides
Channel: Nebraska Library Commission
Date: 27/10/2022

Recorded on October 26, 2022
NCompass Live - http://nlc.nebraska.gov/ncompasslive/

Special monthly episodes of NCompass Live! Join the NLC’s Technology Innovation Librarian, Amanda Sweet, as she guides us through the world of library-related 'Pretty Sweet Tech'.

Do you get really repetitive questions at your library? Hours? Address? Common questions? Library staff are already too overworked to answer the same questions over and over again. This session will help you set up a chatbot on your library's website to relieve some of the burden. We will use the free Tidio plugin on WordPress to walk through a quick setup.

By the end of this session you will:

    Have a list of common chatbot planning questions.
    Identify different levels of chatbot services, from easy to complex
    See a simple chatbot in action

I hope to see you there!