LibQUAL+ Confidential Pilot Experiences
Channel: Association of Research Libraries
Date: 2015-09-25

Webcast aired September 22, 2015.

Sarah Murphy, coordinator of assessment for The Ohio State University Libraries, and Rachel Lewellen, assessment librarian at University of Massachusetts Amherst, discuss their experiences administering LibQUAL+ Confidential surveys at their libraries.

The Libraries That Learn webcast series is hosted by Martha Kyrillidou, senior director of statistics and service quality programs, Association of Research Libraries.