Alternative Practice: Developing New Client Services
Channel: AIA Ohio
Date: 2021-10-12

Title: Alternative Practice: Developing New Client Services
Date: October 5, 2021

This session took an in-depth look at how several firms have expanded services through the integration of technology in their more traditional practices. Participants learned how firms can add alternative services to their firms’ basic offerings to both better serve clients and to increase profitability. This session also focused on how innovative approaches to design services can positively influence a firm’s profitability, while allowing them to establish an elevated market position. The presenters shared their experiences in the development of new services that separate their firm from others in the industry.