#M365AMA With no support for POP3, how should I manage shared emails?
Channel: Christian Buckley
Date: 2023-06-04

In this episode, the #M365AMA panel discusses the following community question:

“We previously used POP3 with an e-mail address in Outlook as a team e-mail address.  Each user (3 of us) would be able to read and send from the e-mail address and also maintain our inbox with read or unread messages separately.  Now that Pop3 can't be used with Outlook, we are exploring Shared E-mail Address, but need each user to be like before that when User A reads the e-mail it does not show as read on User B or User C's inbox until they read it.  Each user needs to be mutually exclusive on the inbox status.  Microsoft is telling me that is not possible.  Is this true and if so ideas on how to work around that and stay in Outlook?"

Participating in this discussion were:

Christian Buckley  @buckleyplanet  
Shari Oswald  @shortcutshari 
Hal Hostetler  @TVWizard
Stacy Deere  @sldeere

Some relevant notes/links shared by the team:

--  Is support for POP email going away in Outlook (desktop and/or online)? [https://answers.microsoft.com/en-us/outlook_com/forum/all/is-support-for-pop-email-going-away-in-outlook/35036b69-cde7-46fa-9bde-49662be89f08]
--  Are IMAP & POP are going to END for Outlook & Hotmail Email Accounts? [https://answers.microsoft.com/en-us/outlook_com/forum/all/are-imap-pop-are-going-to-end-for-outlook-hotmail/761cda43-f0c5-4a1a-a6d9-e43ec8448b6e]