[Pie & AI Milan Meetup] Ludwig, a Code-Free DL Toolbox and COTA, its Application to Customer Support
Channel: PIE & AI - Milan Meetup
Date: 11/06/2020

In this third event of Pie & AI Millan Meetup Piero will introduce us to Ludwig, a deep learning toolbox that allows to train models and to use them for prediction without the need to write code. It is unique in its ability to help make deep learning easier to understand for non-experts and enable faster model improvement iteration cycles for experienced machine learning developers and researchers alike. By using Ludwig, experts and researchers can simplify the prototyping process and streamline data processing so that they can focus on developing deep learning architectures.
The second part of the talk will introduce COTA, a NLP/DL model built with Ludwig for handling customer support tickets and helping customer support operators be faster and more accurate when answering user tickets.