Paying your Holding Deposit
Channel: TouchPoint Property Management
Date: 2021-02-15

Step 2. Paying your Holding Deposit:

Within 24 hours of your application being approved, we require that you deliver your non-refundable holding deposit to secure the property. This will allow us to reserve the property for you until lease signing and move-in. Once received, the property will be removed from the market. You're holding deposit will transition into your security deposit once you move into the property.

Here are a few delivery options for your Holding Deposit:

1-Pay Online (Preferred)

You will receive an email containing a link to access your online tenant portal. You will need to set up your login credentials.

Online Portal Link: https://touchpoint.appfolio.com/connect/users/sign_in

You will have the option of paying your holding deposit online using:

-Automatic Bank Transfer (ACH): This option is free

-Credit or Debit card: This option has a 3% convenience/processing fee

2-Hand Deliver:

3-Overnight Mail: 

Note: You can hand deliver or overnight a cashier's check or money order to our office. Make sure that you reference the property address on the check.

TouchPoint Property Management

3540 Toringdon Way, Suite 200

Charlotte, NC 28277