Service Design is about business, tech & operations, users & employees  / Jacquelyn Brioux
Channel: Service Design Show
Date: 01/05/2019

Service Design is a holistic, participatory, and cross-functional approach to improving end-to-end human experiences as delivered through digital, physical, virtual or human touchpoints.

It's the art of balancing business viability, tech & operation feasibly, user desirability & employee desirability, . 

Watch the FULL EPISODE with Jacquelyn:
https://go.servicedesignshow.com/episode-72


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