Having Difficult Conversations with Kellie Jansen
Channel: Get It Right | HR Support for Business Leaders
Date: 11/04/2022

I've talked about setting expectations before but a lot of people have trouble with difficult conversations in the workplace, this video highlights three important steps to creating a positive communication line with your employees.  

So, how do we have these conversations more effectively? 

📝 PLAN IT - When you do things off cuff, it's difficult to get your point across in the most positive & supportive way. Plan what you're going to say & write it down beforehand!

👂🏼 ACTIVELY LISTEN - The most important step! We should be listening more than we speak. Give your full attention & listen to respond. 

🗣️ COMMUNICATE YOUR 'I' STATEMENTS - Great for communicating without being critical. Replace 'You have, you need...' with 'I feel, I need...'

With these techniques in mind, you will be on the road to communicating effectively with your employees in no time! 

Say hello if you are watching, and #replay once you have seen it!

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I specialise in creating cohesive working environments for professional service businesses. I take on your ‘people pressures’ so you can free yourself to focus on growing your business. 🧑‍💼

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Contact me to help make your ideas a reality! 
 
👉 kellie@jansenmanagement.com.au
👉 https://linktr.ee/jansenmanagementservices
👉 http://www.jansenmanagement.com/

#hr #hrconsultants #hradvice #leadership #management #communication #difficultconversations #difficult