Creating SOPs for Seamless Operations
Channel: Poka-Yoke Solutions | The Ops Agency
Date: 24/04/2024

Two birds with one stone... as they say. 

Do you have someone you need to fire but you're resisting doing it because you keep telling yourself things will fall through the cracks?

Ask them to write down their daily, weekly, and monthly tasks. (And since you don't already have these, it can be like a company project or a department project so they don't feel singled out. )

Is there anything on that list that you don't have a standard operating procedure for? Create your SOP and then let them go.