NAB's Head of Consumer Lending testifies at the Banking Royal Commission
Channel: Banking Royal Commission
Date: 2018-05-10

[1.4] Angus Gilfillan, executive general manager for consumer lending at National Australia Bank (NAB) is being questioned on exceptions his bank would make for customers who did not meet requisite hurdles for credit, and the use of the household expenditure measure, or HEM benchmark, which has been criticised for underestimating the expenses of individuals and therefore providing an inadequate idea of mortgage serviceability.

Recorded on 14 March 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Witness Statement:
https://bit.ly/2JhcmyH

Exhibit documents:
https://bit.ly/2w10zmk

Transcript:
https://bit.ly/2I86Pus

Testimony held during the first round of public hearings on consumer lending practices in Australia at the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.

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© Commonwealth of Australia 2018.

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