KPN: Personalizing customer experiences in mobile telecommunications
Channel: Genesys
Date: 2023-06-30

KPN is a leading telecom company in the Netherlands. By choosing Genesys as their all-in-one omnichannel solution, the telecom has been able to make strides towards their goals of personalization. Learn more about KPN’s journey with Genesys to deliver personalized customer and employee experiences in their virtual contact center.