The Disability Act 2005: informing citizens about rights and complaints procedures (Bernie McNally)
Channel: National Disability Authority
Date: 12/11/2013

This presentation by Bernie McNally, Director General, The Office of the Ombudsman is from the National Disability Authority's "Making public services accessible" conference on 2nd October 2013.
Please check http://t9.ie/MakingPublicServicesAccessible for more information on the conference.
If you have any accessibility issues with this video, please contact accessofficer@nda.ie