TOUR BROCHURES | PRESENTATION BY HIMANSHI MIDDHA || For || UMESH RAUT: TRAVEL INDUSTRY TRAINING
Channel: Umesh Raut: Travel Industry Training
Date: 2020-04-20

# TOUR BROCHURES:- Before you present any brochures to your client, first talk to them about the tour.

* Listen to them to get a thorough understanding of their needs and wants.

* Make sure your name, agency and contact information are located somewhere on the brochure.

* Offer clients one or two brochures that seem appropriate, based on your assessment of their needs and wants.

* A limited choice is less confusing for the client.

* Mark key elements of the brochure with a highlighter so that the important points will stand out as the client reviews the brochure at a later time.

* Go over the important elements of the brochure to the client and make sure that the client understands the key points.

* Encourage clients to read and familiarize themselves with all aspects of the brochure.

* Areas that are particularly important to cover in the brochure are:-

_What is included in and excluded from the tour
_Cancellation policy
_Operator's liability and responsibility
_Important rates, fares and taxes
_Deposit and payment schedule

* Develop a checklist of items to cover in your initial meeting and follow-up conversations.

* This will allow you to deliver a more consistent sales approach.
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# HIMANSHI MIDDHA:

* YouTube Playlist: https://youtube.com/playlist?list=PL9Z7zj0uMf6SvMr3RLxgEFasK_zQmb4iq
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Regards,

From:

# UMESH RAUT:
http://www.umesh-raut.org/
C/o Vatsala & Yashwant Travel Institute

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