BoF: How Can We Build Stronger User Support Groups? - Steven Wong, VMware
Channel: CNCF [Cloud Native Computing Foundation]
Date: 11/11/2022

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BoF: How Can We Build Stronger User Support Groups? - Steven Wong, VMware

Speakers: Steven Wong
Local User Groups, with physical meetings and were growing until covid hit. Replacement Zoom based groups have seen limited success.

We would like to gather the user community to brainstorm ideas on how we might come out of the covid break, with a strong support system that allow users to make friends, share experiences and best practices, while providing feedback to projects & vendors. We are seeking an environment offering coaching and education, without crossing the line into highly partial promotion of commercial products.

We’ll start with a brief introduction - then turn to moderator managed audience participation. If you are a member or an organizer of a group, we need your ideas. Please attend.

Topics: How can we foster and improve local physical meetings, where users have a great learning & sharing experience? How can the CNCF and projects support the groups operating now?

What is the best structure for global scope Zoom based User Groups? Special interest groups based on cloud type, or should it be use case based (such as Machine Learning, Financial, Retail, etc.)? Other?

Bring us your ideas, and challenges, and share your experiences with the community - Help make the cloud native journey better for users.