How Social Customer Experience & Social Media Benefits the Entire Company.flv
Channel: Dr Natalie's Executive Success Firm
Date: 2011-06-28

Ever wondered if social media is just a fad? Can it really help business? Can it provide value for more than one department? This video provides the use case for many different departments and uses- Customer Experience, PR, Marketing, Product Development, Customer Service, etc... You might be surprised at how valuable social media can be to your business!