Make Journey Mapping easier more inclusive
Channel: Service Design Show
Date: 10/09/2020

Have you heard about Journey Tiles? It's a new tool designed to make your life as a CX professional much easier.

As the need to work on great customer experience is quickly spreading throughout organisations more and more people are adopting the practice of customer journey mapping.

This is great but also poses some new challenges likes:
1. How do you help newcomers navigate around some of the common pitfalls
2. How do you get less outspoken people actively involved in the process

Journey Tiles is a tool that helps you solve these two challenges.

In this video Lucas Olmos gives a demonstration of how Journey Tiles work and how you can use them in your own practice.

[ Download the Journey Tiles ]
🚨  https://wearemusketeers.com/the-journey-tiles/

[ Learn more ]
* Lucas 👉  https://www.linkedin.com/in/lucasolmos/
* Musketeers 👉  https://wearemusketeers.com/
* https://wearemusketeers.com/journey-tiles-journey-mapping-more-empathy-efficiency/

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