Introducing the KCS v6 Adoption Guide
Channel: Consortium for Service Innovation
Date: 2018-01-12

Recorded 11 January 2018
Greg Oxton, Consortium for Service Innovation and Jennifer Crippen, DB Kay & Associates discuss the newly released KCS v6 Adoption Guide.  Links below.
KCS v6 Adoption Guide: http://library.serviceinnovation.org/KCS_v6_Adoption_Guide
KCS Academy Upcoming Events: http://www.thekcsacademy.net/events/
Consortium for Service Innovation Upcoming Events: http://www.serviceinnovation.org/events/