Make Group Bookings Refundable For Better Customer Experience - YouLi Webinar
Channel: YouLi
Date: 2022-04-12

YouLi group travel platform has partnered with Refund Protect to help travel companies offer refundable bookings that don't cost the organizer. 

Watch the webinar to learn:
- What is Refund Protect and how it works. 
- Why did Reho Travel decide to integrate with RP for their student group trips? Why would you recommend RP to other travel businesses?
- How do you explain the difference between refundable bookings and travel insurance? 
- How do you explain the difference between refundable bookings and travel insurance? Can you/should travelers have both?
- What is the RP adoption rate among your travelers?
- How do you communicate the RP terms to travelers?
- What is the RP adoption rate among your travelers?
- What do you recommend operators put in their terms and conditions regarding RP? 
- How did it impact your relationship with the clients?
- Have you experienced additional Customer care costs from increased inquiries?
- The Refundable booking costs 5% for the traveler, but YouLi can be configured to add more. How much more do you typically recommend?
- How do you define Cancellation (during cooling-off period) vs applying for a Refund?
- When does the trip "Start" for the purposes of claiming?
- Currently YouLi makes it possible to make the ENTIRE booking refundable, but you’re looking to allow them to make individual payments refundable, why is that important?

Read the FAQ on how to make your group bookings refundable:
https://help.youli.io/hc/en-us/articles/4415012010895-FAQ-Refund-Protect-Refundable-Bookings-that-don-t-cost-the-organizer

Learn how YouLi can empower YOUR group trips: 
👉https://go.youli.io/👈

Manage Bookings * Automate Payments * Build Marketing Funnel * Streamline Tasks
Integrate with website or build your own easy travel website on YouLi in days, not week. Get one free YouLi account 🚀 https://youli.io

Join our travel professional COMMUNITY with live Masterclasses: 
https://go.youli.io/community-meetup/

Find us on Facebook:
https://www.facebook.com/youlivetotravel/

Follow adventure travel industry updates on LinkedIn: 
https://www.linkedin.com/company/youlivetotravel

Join the fun on Instagram: 
https://www.instagram.com/youlivetotravel/

YouLi - The platform for Group Travel Businesses