TIM WOOD is Waste for  Administration | Within Walking Distance | WWD15
Channel: impi!
Date: 2022-10-27

Waste in the office is not only costly but, like in operations, it affects your staff morale.  They waste time, get frustrated and angry.  

Waste in production is more visible because we are seeing the product being created.  It is easier to see waste when the product is tangible.  It is less so when the product is information. 

The video provides examples of wastes for the administration functions

References:
- One of the many articles on wastes in the office: http://www.aleanjourney.com/2017/02/8-wastes-in-lean-office.html
- One of my all time favourite episode of the Ron Pereira's podcast of the Gemba Academy: GA 268 | Breaking Down the Seven Wastes with Jeff Kaas.  https://www.youtube.com/watch?v=0m2pWz9__Kk&t=118s