Chris Abraham on outsourcing your social customer service
Channel: Bryan Person
Date: 2012-07-16

Bryan Person, Director of Social Insights at Social Dynamx, interviews Chris Abraham from Reputation.com about the business case for outsourcing social media customer service. 

Chris is a panelist on Bryan's proposed panel for the 2013 SXSW Interactive Conference in Austin: http://panelpicker.sxsw.com/vote/5193

Recorded on Monday, July 20, 2012.