Conflict Management: Advice for Handling Upset Clients
Channel: 4 Corner Resources
Date: 2022-08-04

Nobody likes conflict but let's face it, problems are bound to arise when it comes to working with other people. How you handle the situation will not only impact your relationships, but your brand as well.

In this episode of the Hire Calling Podcast, Pete and Ricky discuss managing conflict with upset clients through different perspectives, and share some advice for how to handle it. Where you sit may determine where you stand, but willingness to view situations from another angle is crucial to developing and maintaining future relationships. Leaders and employees should remain honest and genuine through conflict with their clients to determine the desired outcome.

 According to Pete and Ricky, you should always anticipate that conflicts will occur. While you can't change the past, you can control the future of how these situations will play out. Remember to maintain control when dealing with unhappy clients and get help when needed. Successfully win the war by not falling victim to your emotions.

 If you are a recruiter or hiring manager, you are going to want to tune in!