Prepare for a User Interview
Channel: UX San Antonio
Date: 2020-03-15

Slides link below. 
UX researchers conduct interviews with people who use a product or service to learn where the "user" or customer has good or painful experiences. This helps designers and product teams understand the needs, expectations, and context of their users. User interviews allow you to collect deep, "thick," qualitative data from real users. 

Professional user researcher Cherri Pitts (yes, that's her real name) lays out how to prepare for, conduct, and report findings from a user interview. 

Presentation slides
https://www.slideshare.net/cherripitts/uxsa-preparing-for-the-interview-31220

Recorded at the UX San Antonio meetup on Thursday, March 12, 2020.