How systemic thinking helps to design better solutions / Tristan Schultz / Episode #101
Channel: Service Design Show
Date: 2020-05-28

Imagine for a moment that you're playing a board game. 

A game that requires some strategic thinking. Let's go for one of my favorites: the settlers of Catan.

After having played that game a few times you pretty quickly understand how to play in order to win. So it's time to make things a bit more interesting.

Let's add some expansion sets to the game (Catan has 4).

Whoah, now with these expansions you suddenly have a ton more options to find a winning strategy. Yes, the game becomes more complex but also more rewarding.

But what if you weren't playing Catan... What if you were designing solutions for the challenges we face these days?

Wouldn't it be great if you also had expansion sets that gave you more options to come up with winning solutions?

Well as it turns out service design does have an expansion set and it's called systems thinking.

In this episode of the Show Tristan Schultz shares how systems thinking helps you to break free from our limiting over rationalised view of the world. And in that way opens up pathways to solutions which were never on your radar before.

I learned a lot from this chat with Tristan and I'm really curious what your biggest takeaway will be!

Share smile and keep making a positive impact :)

---- 1) Episode guide 📺

00:00 Welcome to the Service Design Show
03:45 The first encounter with Service Design.
05:50 When will service design move towards a systemic view of life?
16:35 How can we harvest the power of indigenous knowledge?
29:10 What if universal design just doesn’t exist?
38:05 Big question: What are you creating and what are you destroying?

---- 2) Links from the episode 🔗

* https://www.linkedin.com/in/tristanschultz/
* https://relativecreative.com.au/
* https://www.servdes2020.org/
* https://www.systemicdesigntoolkit.org/
* https://www.amazon.com/Systems-View-Life-Unifying-Vision/dp/1316616436
* https://www.amazon.com/Universal-Design-Creating-Inclusive-Environments/dp/0470399139
* https://www.amazon.com/Designs-Pluriverse-Interdependence-Ecologies-Twenty-First/dp/0822371057

---- 3) Let's connect 🤘

* LinkedIn ➜ https://go.servicedesignshow.com/mflinkedin
* Instagram ➜ https://go.servicedesignshow.com/instagram
* Spotify ➜ https://go.servicedesignshow.com/spotify
* iTunes ➜ https://go.servicedesignshow.com/itunes
* Facebook ➜ https://go.servicedesignshow.com/facebook

---- 4) About 🤨

Hello rockstar, good to see that you've made it all the way down here!

We're here to help you build organisations that put people at the heart ❤️ of their business.

If that's what you're interested in we'd love to have you in our community.

---- 5) Subscribe 🔔

Click the link below and subscribe to the channel so you'll never miss another video.
https://go.servicedesignshow.com/subscribe