Rent Ready Rental Maintenance in Charlotte - TouchPoint Property Management
Channel: TouchPoint Property Management
Date: 2022-04-13

Rent Ready Rental Maintenance in Charlotte - TouchPoint Property Management:

In the last video, we reviewed our Property Intake Evaluation Report. Assuming that has been completed by our team...the next step is to make your property "rent ready" for the market and tenant showings and move-ins.

After we have visited your property and performed and reviewed our "Property Intake Evaluation Survey Report" Our maintenance Coordinator will reach out to you and discuss any maintenance items that stand out that will protect and preserve your property and increase demand for it. This way...we can get your property in a condition that will attract the most qualified renters, for the highest price, in the shortest amount of time. We also want to give the renters a reason to renew their lease and to stay in your property as long as possible...to reduce your property's vacancy and tenant placement costs. Consider maintenance as an investment in your property business as you will get returns over the long term if you rent or sell.

In addition, we want to mitigate and nip any small problems that we find in the bud...so that they don't fester and become bigger more expensive problems down the road.

Depending on the condition of your property, we will need to send our repair and property preservation techs out to your property to obtain rent-ready quotes which we will share with you for approval. This could take a few days depending on the scope of work to obtain all of the necessary quotes for our proposal.

Once the proposal is approved by you...we will coordinate and oversee the work from beginning to completion which could take 1-7 days, depending on the needs of the property.

As a value-added service to our customers, We have preferred technicians and vendors in every maintenance category that we have vetted carefully. Our maintenance team can help with cleaning, trash outs, moving, handyman, painting, GC, carpentry, kitchen and bath remodel, flooring, electrical, plumbing, roofing, HVAC, Lawn Care, Extermination, Locksmiths, Windows, Blinds, and Appliances.

All of the technicians and vendors that we work with are licensed and insured and most importantly understand that they need to work within our standard operating procedures to ensure the best results for our customers. This means that they must be responsive, on time, polite, do quality work, report back, and provide fair pricing.

Can I use my Own Vendors?

We do not advise that you use your own vendors as from our experience it usually convolutes the process. You may find some vendors outside of our network that may be a pennies cheaper...but it ends up costing more time, money, and frustration for you and us in the long run as they do not know how to work within our workflows and systems and as a result, we typically have to step in and send our vendors out there to correct the problems at your cost to keep your property compliant.

To avoid all of this, please default to our maintenance recommendations as we have your best interest in mind and have been doing this day in and day out on thousands of properties for over 20 years. Our team can see the bigger long-term picture vs trying to save a few dollars. If the work is not done right...you may think that you are saving money...but you are not. 

You hired us for a reason...which was to manage your property. We can deliver better results for you if you allow the complete TouchPoint process to work for you.