DevOpsDays Chicago 2019 - J.  Paul Reed - Attempting to Bring Blamelessness to Traffic Court
Channel: DevOpsDays Chicago
Date: 2019-09-13

The new interest in the ideas surrounding blameless retrospective culture and examining the deep role human factors play in our work is changing the way the technology industry understands and responds to service-impacting incidents.

But what would happen if we took these ideas to traffic court? Would they be as understanding about this type of “incident” as we strive to be about ours? And just which modern incident analysis techniques might be useful in traffic court? Come find out!