IASSIST 2021 GVC: Using Student Workers in the Delivery of Data Services
Channel: iassistdata
Date: 2021-05-12

From the IASSIST 2021 Global Virtual Conference, Session 3, 2021-05-20: Using Student Workers in the Delivery of Data Services
Tim Dennis, Director, Library Data Science Center
While data support has a long tradition, the sexiness of Data Science has raised awareness of the power in data and we now have both more customers looking for sophisticated solutions as well as more variably-skilled students seeking practical experience. When we take on interns or student workers, we are training the next generation of data professionals, but how can we keep up with their training/mentoring & also assure the quality of our services? (especially on students’ schedules!?) 
We seek collaborators to identify commonalities in the technical data support needs and services among our varied institutions. Further, we are interested in discussing our models for managing student technical support staff; sharing successes and challenges. This may lead us to a community/network model (ie Data Carpentries) to support cross-institutional mentoring and managers wrangling iterations of novices in the service of their data support mission.