Become Future-Fit: 2019 Global HR Conference Series
Channel: Mercer
Date: 2019-08-19

Mercer | https://bit.ly/2z32y8q  |  Don't talk about the Future Of Work. Create it.

The future of work is not a recent phenomena. Companies have been talking about that for the last 4 to 5 years. What has changed is that we moved on from speculating about the future to having a grip on emerging trends. We started moving away from how impact of technology would be to help people with work alongside with technology. These all have led to a number of issues which companies have been thinking. What would be the impact of Gig economy? What would happen from an employee experience perspective? How do they manage a diverse talent pool and how would the digital experience impact employees as well. As companies are getting ready to be future of it, they've been rethinking disruptors to outpace the market forces. They've been enabling their managers to operate in a multi-speed in a multi partner environment. Disruption has clearly bifurcated and trifurcated businesses and different strategies. The second point has been around embracing exponential learning by getting a work to a cycle between learning needs and access to the learning systems. Last but not the least has been a focus around improving agility, like creating a lab mindset within virtual that even do appreciate the need for data and the need for knowledge. Only 2 out of 5 Asian employees belief that their value proposition or what they receive from their employer is differentiated or unique. So there's this tremendous need to do something different to innovate with rewards and be more differentiated. So, when you look at that, what does that mean? Innovation? How can you drive that? And one of the things to notice that you really need to understand what your employees want. You need to know who they are, their persona. So you need to know how to communicate with them. And the area where we see most differentiation happening in Asia at the moment is benefits. There's this uptake of benefits that are new, that are fresh, that are setting the brand apart. So empowerment has become a really important topic for many organizations because it's, they respond to the sorts of challenges that they experience in their workplace and in their customer markets. They recognize that they need to start to invest in the kinds of experiences that they create for their employees. What we find is that many employees come to work looking for three things. They're looking for a sense of mastery, to learn something that they do, that they can feel really great at, a sense of autonomy in their work, to feel some control over what they do, and a strong sense of purpose and connection, a sense that they're part of something bigger. And what we see as empowerment is a really key enabler of those things. Leaders that manage to do that really power a lot of, uh, great performance in their world.

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