#M365AMA Can I merge two profiles created with the same email?
Channel: Christian Buckley
Date: 2024-04-06

“A month ago an external company invited me to view their SharePoint folder. I accepted, and, not having 365 in the company yet, I created a personal Microsoft account using my work email. A month later my company moved to 365 and I gained a Microsoft business account, still with the same email. Now whenever that same client shares things with me, I can't access it with my new business account. Their tenant seems to be tied up with my old, personal, Microsoft account. "

Participating in this discussion were:

Christian Buckley, RD+MVP @buckleyplanet 
Shari Oswald, MVP+MCT @shortcutshari
Dan Rey, MVP @stilldrey
Kirsty McGrath, MVP @KirstyMcGrath13
Hal Hostetler, MVP  @TVWizard

Some relevant notes/links shared by the team:

--  Add or remove an email alias in Outlook.com [https://support.microsoft.com/en-us/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2]
--  Windows Credential Manager [https://support.microsoft.com/en-us/windows/accessing-credential-manager-1b5c916a-6a16-889f-8581-fc16e8165ac0]