Let's talk about... Communication strategies
Channel: Genomics Education Programme
Date: 2021-01-15

This film is part of our 'Let's Talk About... Genomic Testing' series, produced in collaboration with genetic counsellor Amanda Pichini. We ask our experts about some of the communication strategies/approaches that they have found most useful when discussing genomic testing with patients and families.  

Our experts discuss the importance of tailoring information to suit each patient: finding out what they already know, considering their individual circumstances, and ensuring that information is framed in a way that is meaningful to them. 

Our experts opt for simple, plain language and try to mirror the language used by the patient where possible. They recommend avoiding lots of scientific jargon and loaded terms, such as 'faulty gene'. 

Professor Monahan stresses the importance of adequate time for patients to decide whether genomic testing is right for them, and describes the process of preparing people from the outset for the familial implications of testing. 

*Please note that these films were made during the Covid-19 pandemic, and were filmed via video call in order to comply with government guidelines. As a result, there are occasional dips in sound. Subtitles and transcripts are available.* 

Health Education England's Genomics Education Programme is developing a substantial education programme to inform healthcare professionals about the impact of genomics on clinical practice. This video is the one of the many educational resources from the programme.

For more information visit genomicseducation.hee.nhs.uk