NICE CXone - Turn agents into superstars with real-time coaching and guidance
Channel: NICE CXone
Date: 2022-07-13

Create personalized and informed agent interactions from day one. NICE CXone ensures that agents receive targeted, actionable, agent feedback and coaching in real-time. 

Learn more about how to turn agents into superstars: https://www.nice.com/websites/cx-agents-superstars/

Scenario 1: https://youtu.be/ba5kWlpVn1g
Scenario 2: https://youtu.be/Lv6i6Cmb9R4 
Scenario 3: https://youtu.be/BF4z9lKUHkg
Scenario 4: https://youtu.be/ODlefQg5QoI
Scenario 5: https://youtu.be/Ulnoa6zdyT0

#withNICECXone