Health Literacy Metaphor at Arkansas Department of Health
Channel: Norgi Art
Date: 2012-09-27

Dr. Eudy gave definitions that suggest Quality cannot be defined without a relationship.  Health Literacy is a about the health system's problem building and sustaining a relationship with ordinary people (the public)—it is a communication problem, right?  So it is a problem of Quality.  This is Dr. Jennifer Dillaha, of the Arkansas Department of Health, sharing a short metaphor asking health professionals to take a look at the way they try to communicate with the public. See what you think.