DEBC Panel #2: Nonviolent Communication, Part 2
Channel: Dev Empathy Book Club
Date: 2017-06-29

In the dramatic conclusion of the Dev Empathy exploration of Nonviolent Communication, by Marshall B. Rosenberg, we talked about:

11:51 Accepting criticism
18:29 Use of paraphrasing to build trust
30:05 Expressing criticism as feelings without blame
36:48 Working with teams whose practices contrast your own
44:34 The blameless retrospective
53:20 Empathizing with opponents
59:02 Expressing appreciation
1:02:22 Closing thoughts

Our next book is The Design of Everyday Things, by Don Norman. Join us in our next adventure!