HOW TO DEAL WITH ANGRY PASSENGER? | Cabin crew tutorial by Misskaykrizz
Channel: Miss Kaykrizz
Date: 2020-02-11

HOW TO DEAL WITH ANGRY PASSENGER? | Cabin crew tutorial by Misskaykrizz

MY 3 STEP PROCESS OF CUSTOMER RECOVERY.
credits to my previous airline company employer.

1. Listen - Let the passenger vent out

2. Solve - Quickly solve the problem

3. Extra - Give something extra and thank the passenger for allowing you to address his concern.

Happy Flying everyone and goodluck on your interviews!
Fly with you soon!

MissKaykrizz

Hi Guys! Its me Miss Kaykrizz  (a.k.a. Ruth) and welcome to my channel.
Im a Former International Flight Attendant in the middle east and in the Philippines. I hope you like my vids, it is made with love. :) Fly with you soon!

Mentioned in the video:
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Get 10% off the price  with all my products with discount code: FLYFAM2019

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From Kara Grand
101 Questions and Answers for Cabin Crew interview https://gumroad.com/a/877081715/qSGz 

How to be a Flight Attendant
https://gumroad.com/a/877081715/ODRt 

Online Flight Attendant Courses: 

Becoming Cabin Crew
https://lifeasabutterfly.teachable.com/courses/online-diploma-in-becoming-cabin-crew?affcode=243880_r2brrh1q

Cabin Crew Interview Mastery
https://flightattendant.teachable.com/?affcode=204501_25sa2k1j


FREE STUFF!!
FREE INTERVIEW GUIDE
Top 10 Flight Attendant Interview Questions & Sample Answers
https://www.subscribepage.com/freedownloadMK

FB Group
https://www.facebook.com/groups/misskaykrizz/

Vlogging Equipment I use

Camera:
iPhone6 - https://bit.ly/2UcigrC
Huawei P30 PRO - https://bit.ly/2PeFU87
Canon Powershot G7X Mark ii P25,280 - https://bit.ly/2Zp1vPN

Ringlight:
Diva Ring Light: Supernova
Something similar  more sulit sa price- https://bit.ly/2UiWS4c

Lapel Mic: P297
https://bit.ly/2UbLV46

Computer:
13" Macbook Pro 128GB

Editing Software:
Final Cut Pro

Others:
Hard Drive:
Toshiba 1TB - https://bit.ly/2ZyySem
FanTech wireless mouse - https://bit.ly/2ZCbyjI
iPhone Headset
64 GB Memory Card - https://bit.ly/2UcjMKk
Canon G7x extra battery- https://bit.ly/32kPcRR


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kaykrizz@gmail.com


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