Neighbors Not Users, Members not Customers, Partners not Patrons
Channel: R. David Lankes
Date: 2023-02-10

We can talk about libraries as community hubs all we want, but if we don’t change our definitions of service, we will simply be engaged in a marketing exercise. The future of libraries of all types is true co-ownership of libraries with members of the community. From programing, to collections to governance, libraries must evolve into vital social infrastructure. Lankes will talk about new concepts of librarianship and examples of direct community involvement.

Slides at: https://davidlankes.org/neighbors-not-users-members-not-customers-partners-not-patrons/