How Domino's cheat us! Share | Corruption In India  | Thank You Sanket For Sharing Video
Channel: STOP CORRUPTION INDIA
Date: 03/05/2021

Dominoes has this strategy of fleecing & cheating people. i usually go with toddlers (and am personally not a grt fan of pizza), so always order pizza mania (the smallest pizza). But the counter people (without telling u) will upgrade your pan base or will giv u normal-costlier pizza (not pizza mania) or include something else in the pizza without informing you. They dont event give you bill at time of paying cash. When u receive pizza and bill, u realise that you did not order the upgraded version. THEY ARE BIG CHEATS. This has happened again and again and again, in most of their outlets including Mayur Vihar Phase 1 and GIP Noida
Every time when i cross-questioned the dominoes person, their standard response is 'Madam the upgraded version tastes much better'...BUT I DID NOT ORDER IT. DOMINOES ACROSS DELHI NCR are big cheats. Or they will say 'The basic version is out of stock'. But why dont they say this clearly when i am giving my order. They conveniently dont tell me this and upgrade my order on their own.


This is smart policy adopted by Domino’s which isn't illegal although I personally think it is unethical and in away cheating their customers.
The cost of 600 ml soft beverage in India is Rs. 40 which is the MRP (Maximum Retail Price). Now when you are in Domino’s, in their menu you have beverages and it says you can order the same at MRP.
This not the only cheat. The other thing is the MRP of the bottle, yes the MRP is Rs. 60. And it is printed on the bottle as well.
So one pays Rs. 60 for 500 ml of Pepsi which is otherwise available at Rs. 40 for 600 ml bottle. Which means Domino’s is over charging the customers that to a whooping 82% more than the prevailing market rate.
Pepsi also plays smart here. They don't sell the 500 ml bottles in regular stores otherwise the consumer would easily spot their trick. I personally feel there is some arrangement between Domino’s and Pepsi to manufacture such 500 ml bottles exclusive for Domino’s stores with MRP of Rs. 60. And nothing is illegal about it as the MRP is decided by the manufacturer and same is also printed on the bottle as well.
So next time you go to a Domino’s outlet or any other fast food franchise, you know what to do.
I ordered food from Domino's Mulund (W). The order was a 30-min guaranteed delivery and in my case, I paid the amount already via Paytm. I was tracking the order and time was running fast and only 2min was left to reach the 30min checkpoint. However, all of a sudden the app changed it's status from PREPARED to DELIVERED. I was shocked and called customer care asking about the order. Now this is the tricky part I felt. Every time when I talk to customer care, at the end they tell me to hold and later, the call will get hung up! This way, I talked to some 3–4 customer care executives. Finally call got connected and CCexec told me it is about to deliver in 5min and delivery boy is out of delivery. 5,10,15 all went. Again when I called, another CCexec told it is about to deliver in 5min. Same dialogue. Later he came after 1hr, getting me some COOL PIZZA & VERY HOT PEPSI. I made him call their Store manager and ask about the money waiver for late delivery. Since it is online payment, he told I'll get it within 7days and cut the call! Later when we called to ask about any email notification will be there, he didn't pick the call even!
Be very careful and always cross check the bills to ensure they are not forcing their choice on you All their salesperson have been trained into this strategy.
The video was purportedly a sting operation by BBC, exposing ‘fake cheese’ used by Domino’s Pizza in India. The voiceover in heavy British accent and the daredevilry of the white-skinned reporter in confronting the former India head of Domino’s lent sheen of credibility to the film. The theatrics of the whistle blower Indian chef, who pleaded to stay anonymous, added another layer of authenticity to the video.
However, in an anti-climax, the video—which went insanely viral over the last few days across the country—has turned out to be fake.
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