linse: Building a culture of courage
Channel: media.ccc.de
Date: 2015-08-15

https://media.ccc.de/browse/conferences/camp2015/camp2015-6701-building_a_culture_of_courage.html

Starting my new job, I was surprised about my colleagues reactions to my mistakes. No blame! People trust me to own my mistakes and fix them! Complex systems are brittle. Developers work in a constant state of new things-not-quite-working-yet. Programming in pairs and code reviews help us. But what about the quality of human interaction? How can we build a culture of blamelessness and why is it crucial for learning and for brave decision making?

linse