Audio of Triple Zero (000) Call - Ipswich Police Communications Officer helps to revive baby
Channel: QueenslandPolice
Date: 2010-10-13

Today, Police Communications Room Operator Andrew Heinrich will meet the little girl whose life he helped save after taking a Triple Zero (000) call in late September.

Just before 9pm on September 25, Mr Heinrich was working in the Ipswich Police Communications Centre when he received the call from a distraught mother whose four-month-old baby girl had stopped breathing.

Mr Heinrich provided instructions on CPR to the little girl's mother, while simultaneously arranging for Police and the Queensland Ambulance Service to attend the home and provide assistance. 

Officer in Charge of the Ipswich Police Communications Centre, Acting Inspector Gareth James said Mr Heinrich had acted in a professional manner and his training had enabled him to respond decisively in this life or death situation. 

"I have no doubt that Mr Heinrich's very calm, reassuring and professional manner in this extremely stressful and emotional situation saved the life of the four-month-old baby," Acting Inspector James said.

"I have recommended Mr Heinrich be considered for official recognition in this instance and his behaviour is but an example of the great people the QPS has working behind the scenes around the state."