Webinar - Cultivating Donor and Client Relationships with Microsoft Dynamics CRM - 2012-03-22
Channel: TechSoupVideo
Date: 2012-03-28

Are you looking for a way to create a better relationship with your client or donor base? Watch our webinar, Managing Relationships with Microsoft Dynamics CRM to hear about this customizable solution.

This one-hour webinar begins with an introduction to Microsoft Dynamics CRM by NPower Northwest's Shawn Michael. Shawn talks about Dynamics CRM's key functionality, integration options, and where to get help, all with nonprofits and libraries in mind.

Srilakshmi Remala from Washington STEM then takes the floor, talking about her organization's recent implementation of Microsoft Dynamics CRM. This is a great opportunity to hear how a real nonprofit has benefited from this client relationship management tool.