Big Data Summit 2020 | CUSTOMER EXPERIENCE INNOVATION WITH BIG DATA AND ANALYTICS
Channel: Illinois Research Park
Date: 2020-12-22

Customer experience innovation with data and analytics plays a role in the way Synchrony Financial operates. Abhijit Chinai shared his expertise on the topic and present ways that data and analytics can enhance the customer experience.

Abhijit Chinai leads Analytics Consulting and Capability integration, which includes developing and implementing  Data Science solutions to transform the partner and customer experience. He began his career as a consultant at PwC and IBM with a focus on technology & operations. Prior to joining Synchrony, he was with Barclays working across the U.S., Europe, and South Africa in Strategy and Client development roles. Abhi has a BSc in Commerce & Engineering from Drexel University and an MBA from London    Business School.

To learn more about the Big Data Summit, visit: https://researchpark.illinois.edu/events/big-data/