UX Heuristics - #9 Help users recognize, diagnose, and recover from errors
Channel: Tarryn Lambert Consulting
Date: 2018-10-31

Don't speak in code. Speak plain English (or whatever language your users speak) to describe what has happened and how the user can move forward. Remember, hand holding is good when it comes to UX. If they never notice the UX, we've done our job.