A CommBank credit card insurance customer testifies at the Banking Royal Commission
Channel: Banking Royal Commission
Date: 2018-05-11

[1.11] Irene Savidis, an unemployed mother, gives evidence on how she was sold credit card insurance by Commonwealth Bank of Australia (CBA), designed to cover card payments when the insured lost their job, despite being ineligible on account of being unemployed.

Recorded on 19 March 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Witness Statement:
https://bit.ly/2K5DYrb

Exhibit documents:
https://bit.ly/2roiuPj

Transcript:
https://bit.ly/2wlGuY6

Testimony held during the first round of public hearings on consumer lending practices in Australia at the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.

This video was extracted from the Royal Commission’s webcast archive and republished here as permitted under its Creative Commons Attribution 4.0 International licence. The source file, containing the raw archived webcast of the entire day of hearings, was trimmed to only retain the testimony of the above witness(es) and remove any breaks and offline periods of the webcast. For testimonies held over multiple days, separate source files would have been combined to create one consolidated video.

Video Source: https://bit.ly/2XBSBKh
Copyright information: https://bit.ly/2K2JMl2
Creative Commons license information: https://bit.ly/1rMF155

Whilst permitted under its Creative Commons licence, the republication of this content on YouTube is not officially endorsed by the Royal Commission nor the Commonwealth of Australia.

© Commonwealth of Australia 2018.

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