Jyotirmaya Mahapatra, Xerox  - User Knowledge Generation: Ethnography & Data Analytics Crossovers
Channel: Hasgeek TV
Date: 2016-10-03

The presentation attempts to offer a method to consistently monitor and capture a data eco-system in the everyday of a patient-caregiver relationship. The talk offers an account of the capture and intermeshing of different types and quality of data sources and their gainful deflection into a methodological protocol for ethnographic engagements. We call this the ‘360° feedback’ ethnography and elaborate its underlying methodological process in this presentation. Building on the live feedback obtained from various stakeholder activities in a care ecosystem, we propose how a 360° feedback can enrich regenerative knowledge. The talk presents an ethnographic case study conducted with 18 families with one or more patients having chronic illness followed by a pilot using a wearable, that led to the design of a Caregiving Data Ontology for personalised care recommendation.

https://metarefresh.talkfunnel.com/2016/8-user-knowledge-generation-ethnography-data-analyti