How I Run A Contextual Inquiries (UX Framework)
Channel: Chris ⚡️ Product Designer
Date: 2023-02-05

Contextual Inquiries guides & templates: https://uxplaybook.org/userexperience

Contextual inquiries are user interviews and observations to learn how they use your product or service, and why they do what they do.

00:00 - Intro
00:27 - My Favourite User Research Quote
01:22 - What Is A Contextual Inquiries
02:05 - Step 1 - Introduction
02:18 - Step 2 - Contextual Inquiry gGide
02:30 - Step 3 - Recruit Participants
02:40 - Step 4 - Plan An Agenda
03:05 - Step 5 - Brief Your Team
03:22 - Quibi Example
04:13 - First-Day Example
04:55 - Summary

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Hey 👋, I’m Chris. A Product Design Leader & Founder. 

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