Setting Boundaries with Cleaning Clients with Melissa Maker
Channel: ZenMaid
Date: 2021-04-09

Stop letting clients get the best of you! You can say no to your clients - without scaring them off. Setting boundaries is one of the most powerful skills you can master. 

If you feel like you are stuck in a rut or can’t move past a certain level in your cleaning business, then this talk is for you!

By the end of this video you will have learned: 
- 5 key tactics to find the exact right clients and employees for your cleaning business
- How setting boundaries help to improve your business and set it up to scale and train and make marketing much easier.
- How boundaries can reduce friction between cleaners and customers
- How you can easily filter out potential, bad fit clients right away by having strong, consistent boundaries

Melissa Maker is host of the CleanMySpace YouTube channel, founder of Clean My Space, a housekeeping service based in her native Toronto, Canada, and best selling author of Clean My Space: The Secret to Cleaning Better, Faster and Loving your Home Every Day. With an ever-expanding community of YouTube subscribers, (over 1.5 million as of July 2020) and over 213 million video views, Melissa offers useful, time-saving cleaning tips, tricks, and recommendations with a dose of wit and humour. She started her cleaning company back in 2006 to fulfil a need she had herself: a great cleaning service for people who hated to clean but yearned for a clean space. Melissa has worked with some of the world’s largest brands including Dawn, Tide, Scotch-Brite, Dyson, Shark, OxiClean, Pantene, Robitussin, Home Depot and LG. 

This was just one of the many talks from the 2020 Maid Service Success Summit - the annual, online event for cleaning business owners who want to grow, scale and automate their cleaning business so they can maximize profits and take time off!

Make sure you’re on our email list to get notified when the FREE tickets for the next Maid Summit are available: https://www.zenmaid.com/newsletter

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