Training: Reference by Mail Services for Incarcerated People
Channel: San Francisco Public Library
Date: 2023-05-26

This video showcases various models for providing remote reference services (through the mail) to people who are incarcerated. It was created as part of San Francisco Public Library's "Expanding Information Access for Incarcerated People" initiative, which is funded by the Mellon Foundation (more information at https://sfpl.org/services/jail-and-reentry-services/expanding-information-access-incarcerated-people-initiative).

#ExpandingInformationAccessforIncarceratedPeople 

Interested in starting a Reference by Mail service? Visit New York Public Library's toolkit at http://tinyurl.com/nyplletterstoolkit

The video features: 

Introduction (Jeanie Austin, Brian Scott)--00:00:00 
Reference by Mail at St. Louis County Library & Brentwood PL (Megan Phifer-Davis, Asha Norman)--00:09:11 
Sacramento Public Library Reference by Mail (Jennifer Harmonson)--00:27:23 
Research by Mail, Harris County Public Library (Hannah Norman)--00:41:37

A transcript of this training is available at https://tinyurl.com/ycyftrem 

To receive a certificate from ALA for attending this training, please log in to https://idpv3.ala.org/idp/profile/SAML2/Redirect/SSO?execution=e2s1 and complete the training through ALA's professional development platform.