Delivering ICT capability through a wiki policy
Channel: Next Day Video
Date: 2018-03-24

Ben Fletcher

The UK Ministry of Defence identified a number of issues with the defence manual for ICT which was the policy that all ICT delivered to defence should adhere to. The challenges faced were:

    How to keep policy at pace with ICT
    How to understand the impact of policy change to the business
    How to understand the impact business change to policy
    How to manage multiple owners of policy, guidance and direction

All these challenges pointed to a single weak link, our content management system. We had 90 PDFs, 2000 pages of information that was extremely difficult to understand collectively. Through careful analysis of our user needs, it was determined that MediaWiki was the right choice to address the majority of our challenges.

This talk discusses how we persuaded our chain of command that MediaWiki and SMW were the ideal CMS for our needs and how this is enabling us to deliver ICT at pace in line with evolving policy.

The Enterprise MediaWiki Conference Spring 2018, or EMWCon Spring 2018, will be held March 21-23 in Houston, TX. EMWCon is a three-day conference featuring discussions of topics related to "Enterprise MediaWiki", i.e. the usage of MediaWiki software by and within companies, non-profits, governments, and other organizations. The intended audience of EMWCon Spring 2018 is anyone who uses, or would like to learn more about, MediaWiki within organizations.

This is the third EMWCon. EMWCon began as a spinoff of the Semantic MediaWiki Conference, or SMWCon, which is an annual conference held each fall in Europe. EMWCon and SMWCon are both three-day conferences with similar topics of discussion, though EMWCon has a broader scope.