Los Rios eServices: Using your Student PIN for remote support
Channel: Los Rios Community College District
Date: 19/03/2020

With the move to 100% remote operations, Los Rios has added a feature to eServices that allows students to get a "Student PIN" so that staff can better assist students remotely without compromising any confidential student information. This feature allows students to set a unique PIN in eServices that can be verified over the phone by Student Services personnel.  Once the PIN has been verified, staff may discuss the student's records as if in person.

This video walks students through how to set up their PIN.