Ticketing tool- Service Now | part-1 | Zoom meeting | SAP |
Channel: Neetu Singh
Date: 24/09/2022

Telegram link : https://t.me/+rNgCZwGbfDAxMThl
Today, we had a wonderful informative session on this Service now tool.
I got to know about various kind of tickets (Incident/problem ticket) which end users raised and what are their SLAs - P1/P2/P3

To know more- please watch the complete video. 
It is part-1 and part-2 link is mentioned below of the same session.

https://youtu.be/GOFf2bsAMKE