MSPs, Are You Selling an Experience?
Channel: Crab Consulting
Date: 2024-04-09

#msp  Owners: Are you selling an experience?

Like a lot of MSP people, I am not a great sales person.
I got into this because I like people, process and technology 💾.

If you struggle to pull the fear/pain levers, or just feel uncomfortable doing so 🤢, maybe selling an experience, YOUR client experience, is a pathway to sales comfort.

We just had an eclipse 🌞 that captivated half the country. Imagine if you could go way back in time and predict the next eclipse to the locals. If you could predict and then "deliver" that experience, would they hail you as a wizard or burn 🔥 you at the stake?

I am not a sales expert, or even very good at this, but I do think understanding your brand and product experience(s) are very important to refining your process, operations and deliverables (see I found a way to shove process in there) 🤣.

What experience are YOU selling?

#managedserviceprovider #managedservices #clientexperience #salestips