VIP Guest Categorization for Hotel
Channel: Housekeeping Monitor
Date: 2023-06-29

VIP Guest Categorization for Hotel
     
Objective: 

To recognize all VIP’s in order to demonstrate our commitment to treat them as special guests and to honor their status.

Guests needing special attention will be classified into 3 VIP categories with VIP1 being the highest level and each VIP level must have a range of benefits/recognition.

VIP1 (VVIP):  Head of State, Royal Family, Ambassadors, Aristocracy, Owner, Chairman, CEO, Board of Director 
Benefit : Big fruits basket, flower vase arrangement and welcome card by General Manager (with hand written and signature)

VIP2 (VIP):  Senior Government Ministers, Senior Members of the Diplomatic Corps, Senior Business Executives (CEO, COO, Chairman, Director and President) and Celebrities.
Benefit : Big fruits basket, flower vase arrangement and welcome card by General Manager (with hand written and signature)


VIP3 (Special attention): Long stay guest (7 nights and above), Junior Government Ministers, Group Organizers, Travel Agents (if business partner or potential for the future), GM. Honeymooner, Birthday guest, Wedding Anniversaries, Journalist and Media walk guests
Benefit : Small fruits basket, welcome card and animal towel folding

Arrival times must always be obtained for VIP guests and all in room amenity set up as well as registration information must be prepared in advance. 
Rooms must be also checked in advance involving EHK/FOM/or and Management.

#vip #guest #exclusivehospitalityexperience #education #housekeeping