Fubble: A Design Ethnography Cultural Probe Puppet Show
Channel: zilboris
Date: 2012-04-07

Fubble Puppets was my team's presentation for the Strategic Design Thinking Module of the Master of Design Ethnography course at the University of Dundee.

We created the Fubble Board Game cultural probe and this play to describe it.

The probe was designed to gather ethnographic research for mobile phone provider (Telco). It allows customers to better relay their emotions and experiences with all customer service providers and especially mobile phone companies.

It was designed to provide more insight on why people decide to drop out or switch mobile providers.