The Angry Dentist—Jackie Pallo's House
Channel: Derek Watson
Date: 06/07/2023

02:00 Service levels in primary care
02:45 Keeping costs down by using pencil and paper and relying on inertia to keep prices up—a failing business model. Other inertia-based industries—utilities and banks.
06:00 My optician tells me I don't have the right to know the distance between my eyes!?
19:40 Jackie Pallo's house (https://en.wikipedia.org/wiki/Jackie_Pallo)
22:40 Problems with locums
23:30 SARs
25:15 Fortune favours the brave