SSS #022: Blind Driving in the Badlands with Zoe O'TOOLE
Channel: Pragmatic PMO
Date: 29/06/2020

In this interview, Zoe O'Toole tells us how she went into a hostile, change-fatigued environment and implemented project and portfolio reporting. She shares how she gained trust and improved communication, and reminds us to listen and understand before making recommendations for change. 

This interview is also available (for a limited time) as an audio-only podcast at http://bit.ly/PragmaticPMOCast - or wherever you get your podcasts from. 

00:00 – Ken’s Intro
00:44 – Zoe’s background and route into project management
02:09 – Zoe’s scary scar (called in to consult in a hostile environment)
08:20 – What Zoe learned
09:57 – Ken’s wrap-up

This interview is part of Pragmatic PMO’s “Scary Scars Shared” series, in which Ken BurrelI asks Real Project Managers to share in around ten minutes the lessons they have learned from managing projects, so that the whole project management community can learn from their experiences. 

You can find the entire series at http://bit.ly/ScaryScars 

Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how it you can do it better”, available from http://bit.ly/KensLLBook 

The Pragmatic PMO Channel was created to support project managers and PMO people. 
Pragmatic PMO is now closed to new business but you can find Ken still doing his PMO thing over at The PMO Professionals (https://www.youtube.com/channel/UCG2qcNnx3kKJ2GIDeeur4RA)

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