What can we learn about KPIs from a mailman?
Channel: Nathan Schock
Date: 29/02/2024

Can numbers lead us astray? Numbers change how we act, and can cause trouble if they're not 
right. It's really important to measure the right things in business. If we focus on the wrong things, it can cause unexpected problems. For instance, a real-life story about a USPS mailman getting stuck in the snow because of bad performance measures shows us how important it is to measure things properly. People tend to do what the numbers tell them to, even if the numbers aren't right. So, it's important to think carefully about what we measure. Stick around till the end to learn how to measure the right things for success in your business.

Timestamps
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00:00 Intro ⏱️

00:03 Importance of Measurement 📊

00:23 Impact of Metrics on Performance 🎯

01:21 Unintended Consequences of Metrics 🤔


About Nathan Schock
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Nathan Schock is a life-long learner and content creator, fully engaged in the experience economy. Nathan is an entrepreneur, who has worked in business, politics, private equity and higher education. He is in flow when he has to learn something new to teach others.

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About FiveFour 
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FiveFour revolutionizes businesses by emphasizing the importance of company culture, restoring focus and purpose, and implementing clear lines of accountability. Our team specializes in designing customer experiences that will help your business stand out in the marketplace. We also provide tailored learning and development plans for your team to help them grow and improve. By expanding opportunities and implementing effective processes, FiveFour will drive the success of your company.

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Hashtags
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#businessmetrics #performancemeasurement #teamperformance #financialmetrics #individualperformance #successinbusiness #USPS #measurementmetrics #performancetracking #optimizingperformance #leadindicators #lagindicators #businesstips #employeemanagement #performancemetrics #management #businessgrowth #measuringperformance #businessleadership #businesstrends