Technology is no longer optional it’s required in today's car business.
Channel: Mike theCarGuy Correra
Date: 28/11/2020

Texting customers and sending photos and video are not the next shiny object for business managers to consider, they are the buy-in required to sit at the table with today's customers. As the saying goes, if you aren't at the table you are on the menu! I am in dealerships daily working with them on increasing efficiency and improving business in all departments, recently I have had a few experiences with service departments that have made me take a bit of a different view and I wanted to share my thoughts on why it is crucial to communicate with your customers the way we all communicate with each other!