Dxfferent | Autotask Bootcamp Course - 3.01 Ticket Categories
Channel: Proxuma
Date: 2022-06-10

Similar to task categories, we cover the categorizing features for tickets in Autotask. The system allows for tickets to be categorized in a simple manner that makes it easy to view tickets based upon the category they may fall in, keeping life simple for you and your Helpdesk team.