8 writers in under 8 months: from zero to a docs team in no time flat
Channel: Linux.conf.au 2015 -- Auckland, New Zealand
Date: 16/01/2015

Lana Brindley
http://lca2015.linux.org.au/schedule/30253/view_talk
Twelve months ago, Rackspace had one technical writer working on their OpenStack project, running fast to stay still. Less than twelve months later, they have eight writers in Australia and the US, a world-class Agile development model, internal systems, and a fully overhauled documentation suite.

This talk covers the challenges of creating a documentation team from nearly nothing within an established software development group, while continuing to contribute and foster upstream open source documentation. All while living on the other side of the planet from Mission Control.

Lana Brindley and Alex Settle spearheaded the new team from their homes in Brisbane, Australia. They will talk about the challenges of the past eight months, and the challenges that they are yet to face, with a focus on open source and Agile documentation models.