Technical Knowledge for Service Advisors: Cooling Systems
Channel: Greg Marchand - The Realities of Life and Work
Date: 29/05/2018

Having a high level understanding of technical systems helps sell work to customers, have conversations about needed repairs with technicians, and makes you more confident. In this installment of Technical Knowledge for Service Advisors we discuss common cooling system components. Expect to learn basic functioning, what the customer might notice when things go wrong, and what needs to be done to fix things.