Security Industry Metrics (Security Matters)
Channel: ThinkTech Hawaii
Date: 27/05/2021

Because Security Matters.  The host for this episode is Andrew Lanning.  The guest for this episode is Jonathan Harris.

We explore the topic of metrics used for measuring success in security operations (end user operations).  In a recent poll, 80% of respondents stated they use metrics to measure their security operations performance. When providing examples, they listed number of alarms, incidents response, badges created, and other similar metrics. 

How are these metrics chosen? Are they drivers for key processes? 


Other business operations leverage process mapping and metrics tracking to drive high performance, while providing measurable success criteria. I’d like to dive into why security struggles with this activity and provide some perspective on how that can be changed.


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