The Home Retail Group refuses to honour past Habitat Sale of Goods contracts.
Channel: Hugh Thompson
Date: 03/01/2015

The Home Retail Group took over Habitat 2 years ago and refuse to honour sale of goods contracts entered into in the past six yearsa or manufacturers contract to fix faulty goods outside the Sale of Goods Acts six years. 

The shop manager Paul first agreed to send my bloken metal parts to be re welded in their factory in Italy but got Linda McDpnnell to recind our contract hence this video.

Linda said they will still  fix it and send their repairs Casteland to visit you and assess the problem and if they cant fix it, will not find another company who do do welding to weld it for you, and me, thus committing fraud by http://www.legislation.gov.uk/ukpga/2006/35/section/2

Fraud by false representation

(1)A person is in breach of this section if he—
(a)dishonestly makes a false representation, and
(b)intends, by making the representation—
(i)to make a gain for himself or another, or
(ii)to cause loss to another or to expose another to a risk of loss.
(2)A representation is false if—
(a)it is untrue or misleading, and
(b)the person making it knows that it is, or might be, untrue or misleading.
(3)“Representation” means any representation as to fact or law, including a representation as to the state of mind of—
(a)the person making the representation, or
(b)any other person.
(4)A representation may be express or implied.
(5)For the purposes of this section a representation may be regarded as made if it (or anything implying it) is submitted in any form to any system or device designed to receive, convey or respond to communications (with or without human intervention).

Don't trust them to honour the Sale of Goods Act 1979

Dont bother shopping there. They lost Kings road shoppers good will and went bust twice. Lets make it thrice.

http://www.which.co.uk/consumer-rights/regulation/sale-of-goods-act, 
as they employ staff (including Linda McDonald consumer department) who don't honour their contracts and refuse to help you when you need help.

Hugh Thompson

hghthmpsn@Aol.com

Send me your stories so we can start a Twitter feed to slag them off on and give each other legal help. hghthmpsn@aol.com


After A Reasonable Time
If a fault appears after that nebulous "reasonable time" has elapsed, don't despair. If it's in the first six months, and it's not because of fair wear and tear, accidental damage or misuse, then the retailer must still repair or replace the item. If he demurs, he has to prove the item wasn't faulty in the first place, or that it couldn't be expected to last that long. Often he'll choose to replace rather than repair it.

If more than six months have gone by, things change. You might still get a repair or replacement, but now you'll have to prove that the item was faulty when you bought it if the retailer disputes your claim.

Where delivery costs are involved, the retailer has to pay them, and repairs must be carried out within a "reasonable" time. If it's impossible to replace or repair the item, you can claim a refund of some, or possibly even all, of the purchase price (depending on how much the item has been used). However, if the fault causes personal harm or damage (a fire, for instance), then it falls under "product liability," which is the manufacturer's responsibility. First, though, go to the retailer; if they're unable tell you who the manufacturer is, then the liability becomes theirs.