#M365AMA After converting to a Shared Mailbox, can I delete the account?
Channel: Christian Buckley
Date: 04/06/2023

In this episode, the #M365AMA panel discusses the following community question:

“When a user has left an organisation and their mailbox has been converted to a Shared Mailbox and their licence removed, can their account then be deleted - they're currently showing in the Active Users list, but obviously are no longer active."

Participating in this discussion were:

Christian Buckley  @buckleyplanet  
Shari Oswald  @shortcutshari 
Hal Hostetler  @TVWizard
Stacy Deere  @sldeere

Some relevant notes/links shared by the team:

--  Convert a user mailbox to a shared mailbox [https://learn.microsoft.com/en-us/microsoft-365/admin/email/convert-user-mailbox-to-shared-mailbox]
--  Delete a user from your organization, reclaim their licenses [https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/delete-a-user]