How to Build Successful Conversational AI Design & Experiences (Salesforce invited at Voicetechhub)
Channel: VOICETECHHUB
Date: 10/12/2022

In this track you will learn about:

- How to build successful experiences for customer service and self-service?
- What video gaming has to do with chatbot design?
- Chatbot design tips and tricks

Greg explains how he built his conversational AI team, what roles are critical, and provides very helpful insights into his work at Salesforce.