Building Trust with Quality Assurance Strategies for Your TAACCCT Grant Work Video
Channel: WICHE Professional Development for CHEO
Date: 2015-09-10

There are tools available for educators to use to assure the quality of the student experience.  Ultimately quality assurance is about trust – utilizing processes so that students, faculty, and institutions trust the quality of the open educational resources they are using.   What are symbols of trust?  Attributions are an essential element such as CC BY.  Other elements that build trust are:  (1) providing information that allows the user to evaluate the quality of the content before using it such as describing how the curriculum was developed, posting it in a collection of educational material such as Skills Commons, and posting in places where a peer review process is used to evaluate content; (2) using methods to ensure quality of instructional design such as having learning objectives and activities that measure the success of students and using quality metrics and rubrics; (3) assuring that all learners have equally effective access to learning and succeeding – make it a fore thought not an afterthought – by utilizing tools that minimize accommodation issues as much as possible and provide avenues to provide equally effective alternative access to an educational experience so all can learn; and (4) putting quality assurance into educational practices.  Gerry Hanley, Assistant Vice Chancellor, Academic Technology Services, California State University, Office of the Chancellor, and executive director, MERLOT (Multimedia Educational Resource for Learning and Online Teaching), presented this information to faculty working on the Consortium for Healthcare Education Online project at the CHEO Discipline Panel Faculty Professional Development Workshop – By Design: Taking ALL Allied Health Students Across the Finish Line, on May 14, 2015.  The event was hosted by the Western Interstate Commission for Higher Education (WICHE) and was held at its SHEPC Learning Center in Boulder, CO.  The CHEO project is funded by a U.S. Department of Labor Trade Adjustment Assistance Community College and Career Training (TAACCCT) grant. See www.wiche.edu/nanslo/CHEO-faculty-professional-development for more information about this workshop.