The 5 Tier Inventory Framework of an Enterprise Content Architecture
Channel: Pursuing Performance via Performance Based L&D
Date: 05/06/2022

The PACT Processes' 5 Tier Inventory framework organizes Instructional Content – and gives designers something to aim for – to guide them – as they configure Instructional Content – including Performance Support (Job Aids) and Learning Experiences (Training).

Tier 1 Content-  
Is developed for PUSH target Audiences and easily shared with PULL Target Audiences. Its modularity reflects the modularity of the organization, the products/services, the customers and markets, the suppliers, the Stakeholders, etc.

Tier 2-4-5 Content- 
Reflects and is modularized per the Enterprise Processes’ Performance – and the Areas of Performance (sub-Processes if you will) for the job titles involved in Performance.

Tier 3 Content- 
Reflects my 17 Categories of Enabling K/Ss – used in Analysis and then in Design and in Development. It’s the generic (and sometimes unique) Content – which is “made whole/applicable” in combination with the Tier 2 that precedes it – and then the Tier 4 or 5 that follows it.

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