Very 'Personal' service from PC World - Attacked by Manager.
Channel: MadeByMartyn
Date: 25/06/2014

Return a £1,000 Sony Vaio laptop (yes, £1,000 - a lot of money in 2014) and get abuse, then attacked. Yes, attacked by the Assistant Manager.
PC World - Sheffield
(Curry's PC World)

UPDATE:
Thank you for the kind comments.  A few questions hopefully answered:

I didn't want a refund, or a repair as I needed a working high specification laptop for an American lecture tour I was doing 4 weeks later.

Matt Cunningham (The 'Manager') said he 'could' offer me a refund, replacement or repair, but was in fact, only offering a repair.  I subsequently took the defective laptop to a different branch, where it was immediately replaced for a Lenovo laptop with no fuss.

Mr Cunningham attacked me, I defended myself and left.  Between leaving the store and my posting this video Matthew Cunningham called the police, who arrested me.  Mr Cunningham didn't know about this video while he gave a false statement to South Yorkshire Police, who viewed this video with some incredulity.

Matthew Cunningham was later sacked.  I have heard nothing from Curry's PC World, they have not even had the decency to offer a basic apology.

Matthew Cunningham has a reputation as a bully.  He's now reportedly working for the NHS...