Power to the Public: Tackling Design Operations
Channel: New America
Date: 27/04/2022

In Power to the Public: The Promise of Public Interest Technology, authors Hana Schank and Tara McGuinness lay down a blueprint for how governments and nonprofits can harness the power of digital technology to solve public problems. The authors, who advise the New America's Public Interest Technology and New Practice Lab programs, respectively, offer a guide for utilizing joint strengths to serve the public – including design ops.

Don’t miss Hana Schank in discussion with Michael Land, Senior Advisor for Customer Experience and UX Design at the Department of Homeland Security, Mari Nakano, Design Director at Service Design Studio for the NYC Mayor’s Office for Economic Opportunity, and Cyd Harrell, a civic design consultant who has worked with city, county, federal, and state agencies on how we can most efficiently solve our public issues using technology.


Speakers:

Hana Schank
Senior Advisor, New America’s Public Interest Technology program
Co-Author, Power to the Public: The Promise of Public Interest Technology

Michael Land
Senior Advisor for Customer Experience and UX Design at the Department of Homeland Security

Mari Nakano
Design Director, Service Design Studio for the NYC Mayor’s Office for Economic Opportunity

Cyd Harrell
Civic Design Consultant


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