Unmatched ERAs - DrChrono Billing Feature Tutorial Series
Channel: DrChrono
Date: 16/02/2018

Learn how to match your unmatched ERAs with their appropriate dates of service in the DrChrono system. 
http://bit.ly/2oJr9JU 
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The first thing we're going to want to do is go to your billing tab and we're gonna cover unmatched ERAs. Unmatched ERAs are when you receive an ERA in the system that is not matched with an appointment. An example of an unmatched CRA would be if you bill a payer for an appointment and they receive the claim but changes are made in DrChrono after the claim has already been submitted, such as a CPT code B and removed from the appointment. These edits will cause an unmatched DRA to come through the system that will appear on this screen. When you do see that unmatched ERA you'll be able to click on the pencil icon next to it and match it to the appropriate appointment. If you do run into this you can reach out to our support team and they will be able to assist. If you are on our Apollo plus plan our billing team will handle these for you. 
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DrChrono brings the medical practice of the future to reality by enabling medical providers to be the best they can be. The company built the first iPad and iPhone EHR, and its EHR and medical billing platform is the most flexible and intuitive on the market, managing all aspects of patient intake, clinical charting, billing, and revenue cycle management. The platform is cloud-based, mobile-driven, standards-supported, fully compliant, and highly awarded. The DrChrono EHR includes customizable medical forms, e-prescribing, access to over 40,000 labs, robust scheduling tools, real-time patient eligibility checks, patient portal and more. The healthcare App Directory offers a multitude of apps that a practice can select from to bundle in and a medical API for healthcare app developers.   
For more information about DrChrono, visit www.drchrono.com 
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ELECTRONIC MEDICAL RECORDS (EHR) 
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DrChrono is an award winning cloud-based EHR known for its native iOS application on iPad, iPhone and Apple watch, and is certified as a complete EHR (Electronic Health Record) in accordance with ONC-ATCB stage 2 Meaningful Use criteria. DrChrono EHR includes customizable, specialty-specific medical forms, access to over 40,000 labs, eRx with EPCS, medical speech-to-text, eFax, imaging, and much more.   
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PRACTICE MANAGEMENT 
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With DrChrono's Revenue Cycle Management (RCM), your practice can maintain profitability while simultaneously gaining more time to focus on patients.   
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