Leveraging Patient and Family Advisory Councils (PFACs) to Improve Patient Safety
Channel: Patient Safety Movement
Date: 2021-04-07

There are so many organizations that are doing great work related to Patient and Family Advisory Councils (PFACs) but an astounding number are not and this work is crucial to performance improvement. Meaningful and sustainable incorporation of the patient and family perspective is no longer optional for organizations that strive for high reliability. The panelists will discuss the background of person-centered care, the history of its incorporation in the clinical setting, and the introduction of PFACs, current organizational barriers to implementing and sustaining PFACs, recommendations to nurture involvement in and meaningful use of PFACs, and strategies for participant onboarding into PFACs and organizational introduction to PFACs on the journey toward high reliability. 

Objectives:

1) Define a PFAC and discuss its potential for patient safety.
2) Understand how broader patient population expectations align with the initiatives of the PFAC.
3) Explore the myriad ways people can advise beyond the bedside or exam table.
4) Discuss how patients and family members can be used in improvement work globally.
5) Examine how to determine readiness to onboard and the onboarding process.

Resources: https://patientsafetymovement.org/wp-content/uploads/2021/04/FAQ-and-Resources_-Leveraging-PFACs-for-Patient-Safety.pdf?utm_source=Youtube&utm_medium=Link&utm_campaign=FAQ'S-Resources

See the Patient Safety Movement Foundation's Person and Family Engagement Actionable Patient Safety Solution (APSS) series for more recommendations around meaningful performance improvement for person-centered care. 

https://patientsafetymovement.org/clinical/person-and-family-engagement/?utm_source=Youtube&utm_medium=Link&utm_campaign=FAQ'S-Resources-Family-Engagement

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