Introduction Presentation on IVR and Swara IVR
Channel: infoinnovationvideo
Date: 2012-02-06

A useful introduction and backgrounder to IVR. Arjun Venkatraman, lead tech/advocate of SwaraIVR, gives an overview of IVR and the Swara system. The Internews Centre for Innovation and Learning facilitated Arjun's travel to Indonesia to share skills and collaborate with local tech group AirPutih to implement an IVR system at RuaiTV in West Kalimantan, Indonesia. Video produced by Horea Salajan