Increasing customer service efficiency through artificial intelligence chatbot | RTCL.TV
Channel: Social RTCL TV
Date: 02/11/2023

### Keywords ###
#Artificialintelligence #Chatbot #Digitaltransformation #IBMWatson #Serviceefficiency #Technologicalinnovation #RTCLTV

### Article Attribution ###
Title: Increasing customer service efficiency through artificial intelligence chatbot
Authors: Ivan Martins De Andrade ,and Cleonir Tumelero
Publisher: Emerald Publishing
DOI: 10.1108/REGE-07-2021-0120
DOAJ URL: https://doaj.org/article/aab21fea80de4114962d5390036a484d
Source URL: https://www.emerald.com/insight/content/doi/10.1108/REGE-07-2021-0120/full/pdf



### Image Attribution ###
We used stable diffusion to programmatically generate the background images. 
Viewer discretion is advised.

### Channels ###
YouTube Channel: https://www.youtube.com/@socialrtcltv
Odysee Channel: https://odysee.com/@social_rtcl_tv

### Video Timestamps ###
0:00:00 - Summary 
0:01:06 - Title 
0:01:12 - Tail 
0:01:16 - End