Philip Stiles - Technology, Risk & Organisation
Channel: NG-CDI
Date: 22/02/2021

Successful operation of an increasingly autonomous infrastructure means that it must connect with the principal business functions of the company. It needs to be trusted at all levels to operate safely. It needs to be driven by well-defined business decisions and goals. It needs to warn us of problems. And it needs to be a vehicle for stimulating innovation, providing information and what-if capabilities to explore new possibilities. These will mean that we need to build increasing trust between human and machine. We need increasing willingness to experiment and comfort with balancing benefits and risks. New systems of governance and support tools which support trust and enlightened risk-taking. Learnings from other industry sectors which are treading these paths, such as Financial algorithmic trading, or Retail logistics, suggests useful approaches.