How to communicate with sensitivity in this new virtual world
Channel: bossibly
Date: 2020-04-17

For the better part of every day, we are communicating to and with others.  As a result of this pandemic (COVID-19), we’ve lost the ability to meet face to face and now our businesses must rely on a virtual environment to get things done.  Bringing team members and clients together through a virtual environment can be a challenging task under normal circumstances; adding panic, fear and anxiety on top of that can create unrest for the savviest of small business owners!

During this webinar, we will explore a few people, process and tools strategies to help small business owners lead with understanding to create engagement virtually.  This includes acting with compassion, understanding negative emotions, touching base with a simple process and communicating with purpose using these techniques.  By knowing and managing the way people interact in a remote environment, you will be setting up your teams and employees for success.  

Webinar Objectives:
• Explore compassionate leadership in the workplace to reassure others.
• Understand how panic, fear and anxiety play a role in our current landscape.
• Learn to use this simple ‘touch base’ process remotely with your employees and your clients to check in during this time.
• Uncover the ‘keys’ to building engagement with remote team building.
• Listen actively and effectively along with “I” messages to minimize upset.
• Use the STAR method to speak on the spot.