What Can Search Engine Designers Learn from the Reference Interview?
Channel: SJSU School of Information
Date: 2013-10-17

Podcast Links:
http://amazon.sjsu.edu/slisPod/colloquia/fa13/collDoveFA13.mp3
http://amazon.sjsu.edu/slisPod/colloquia/fa13/collDoveFA13.mp4

Abstract
John Dove, senior publisher at Credo Reference, will take a look at how Google has evolved as a search engine and share their stated vision for the future. He will then contrast that with Credo's vision of an online reference system that captures some of the best insights and understandings that reference librarians have about their users and users' needs.

Biography
John G. Dove has extensive experience in technology businesses including electronic publishing and online education. In 1968, he joined a start-up on Wall Street that produced the first end-user accessible online database of stock market information. In the early 90s, he was on the executive team of a Boston area consulting firm, Symmetrix, which was instrumental in building learning organizations and electronic performance support systems to back them up. Subsequently, he was president and COO of SilverPlatter, a supplier of electronic and online bibliographic information to research libraries worldwide. In 2000, John was COO of GlobaLearn, a company that deployed investigative reporters and photographers to travel the world on behalf of (and wired into) social studies classrooms. GlobaLearn was purchased by an arm of Houghton-Mifflin. Immediately prior to joining Credo in 2003, John worked with the Executive Education on E-Government project at Harvard's Kennedy School of Government.