Discover Talent Presents | Maintain Downtime Tracker in Ms Excel
Channel: Discover Talent
Date: 2022-02-18

Discover Talent Presents | Maintain Downtime Tracker in Ms Excel  , Every organization where we have employees FTE / Agent to measure there #Productivity for the day we used to have the #Downtime Tracker which help us to measure agent wise score card if incase any parameter we used to add in the any company policy or based on his/her performance we may decide his variable bonus #BusinessImprovement Idea is the best to add downtime tracker especially at the time of  #WorkFromHome scenario majority of the chunk is working from home however we have seen the message on our #Teams group #Whatsapp  or #ZOOM stating 5=6 employees are unable to login due to power issue , WIFI issue this neither business hand  nor employees but we have client deliverables and we need to ensure we are maintaining the #SLA which we have every week do to this we need to have the tracker or control where we can showcase this to internal team and ask them to work accordingly .

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