Single Guest Profile, Guest Journey & Mobile
Channel: techtalk.travel
Date: 2021-03-26

The (Hotel) Guest Journey, their Mobile device and the Single Guest Profile in the Hospitality Industry - "When considering the discussion about (the lack of) central guest profiles, loyalty and knowing your guest: how would the guest journey change if a mobile device can securely be linked to a central guest profile? Imagine you identify and know the guest, the moment he/she arrives on premises, by mobile, and start servicing." - For this techtalk.travel COLLECTIVE session fantastic hotel industry thought leaders joined André Baljeu to discuss the question initially posed by Hauke Lenthe on Linkedin.

Hauke Lenthe, Managing Director, Nomadix. APAC & EMEA 
Martin Bookallil, Vice President  Information Technology, Marriott International APAC
Tim Weiland, General Manager at The Alpina Gstaad Hotel, Switzerland
Richard Valtr, Founder of MEWS
Hosted by André Baljeu, Founder of techtalk.travel 

Review the original Linkedin post and comments to its thread here:  https://bit.ly/2PmrVgY

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