Away luggage repairs | Bigger carryon
Channel: Anne's daughter
Date: 2021-06-04

Hi travellers,
Rats, I only bought the Away bigger carryon recently and now the wheels need replacing within 100 days of ownership. 

Away does not mail to New Zealand currently, so I asked a friend in Australia to mail them to me.  The wheels were free and were received quite quickly after I sent the pictures to show that I needed them.  There was no problem at all as this luggage comes with a lifetime warranty including the wheels.  So if you were on the fence about this luggage, I can say do not worry, especially if you live where they post.  

The alternative they also stated was to send a whole new piece if the wheels were not sufficient.  They were very helpful.  

The wheels were easy to remove and attach, although you can see my uncle did this.  

Despite the airline breaking the wheels, to be able to fix them was easy.  If this happened while I was travelling, it would have been a hassle.  

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🎥 Other related videos:

Why you should use ExpressVPN:
https://youtu.be/kIi2Gu6Ysfo

Away luggage review:
https://youtu.be/HQKE53gqQUg

What fits in the Away carry on?
https://youtu.be/WzwWiHph_rc
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About Anne's daughter:
Follow the adventures, which can help enhance your travel experiences.  

I'm a kiwi who has lived and worked abroad for over a decade and along the journey has learned many travel tips and strategies that are included in new videos uploaded every week.  From flights, tourist destinations, attractions, accommodation reviews and more...

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