#22 Revolutionizing Customer Experience For Growth | Anastasia Zdoroviak | Slush 2023
Channel: Slush
Date: 2023-12-05

In an era where customers expect nothing short of excellence, startups must rise to the occasion. Failing to meet these expectations can lead to customer churn and hinder the acquisition of new clients. By mastering the art of customer love, you will not only keep your current customers happy but also attract new ones, leading to significant growth.

Anastasia Zdoroviak, the VP of Customer Experience at Rappi, has a track record of leading teams that excel in making customers happy. She has worked in customer excellence at both Rappi and DoorDash, serving millions of customers daily. Now, she shares her best tips to help you create a customer experience that everyone will love.

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