Listing Approval - White Paper
Channel: TripsCommunity
Date: 19/07/2020

Here we describe what will do to maintain a high level of listing quality.
The White Paper: https://tripscommunity.com/en/white-paper
Comment on Google Docs: https://tinyurl.com/tripswhitepaper
Comment in Linkedin: https://www.linkedin.com/company/tripscommunity/

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From The White Paper:

1) Listing analysis
Anyone can open an account in Trips and upload a listing, but its publication needs the approval of the Community. (No worries, it is a quick process.)
The approval is carried out by the Panel.

The Panel, described in much more detail below, is a group of 5 people (different for each new listing), taking decisions regarding various aspects of the platform in order to guarantee its quality.

The Panel oversees the quality of every aspect of the platform, not only listing quality.
The approval process includes:
- an analysis of the new listing in Trips.
- an analysis of the same listing in the other platforms.
- review of reviews in other platforms.
Minimum standards will be established for features such as (but not limited to):

- Truthfulness of the statements. 
- Completeness of information.
- Quality of pictures
- Reviews.

Note that we do not want to create an elite platform: with this filter we just intend to discourage unmotivated Hosts (who, for example, upload only three low quality photographs) and dishonest ones.
An objective standard must be defined to minimize the Panel's interpretative space.
The Panel has 4 hours to approve or reject a listing.
We believe it is appropriate to request a certain speed as it is foreseeable that before the approval there will be various iterations of rejections, improvements, and re-submissions.
It is important to note that the evaluation is not about the accommodation, but about the listing.
Even the most basic accommodations are welcome.
What matters are aspects such as cleanliness, security and compliance with the law (within the limits of what can be verified by third parties).

2) Listing Rejection
In the event that a listing is not approved, the Panel will suggest the actions to be taken to improve it:
- Truthfulness of the statements: indicates which statements are not true (for example "5 minutes walk from the center" must become a more correct "15 minutes walk from the center")
- Completeness of information: the missing elements will be indicated.
- Quality of photographs: suggestions about taking better pictures or contacting a professional photographer. Later on, it will also be possible to buy the services of professional photographers trained to specific Trips standards within the Trips marketplace.
- Reviews: in case of low review average for the same ad on other platforms, the Panel suggests the Host to follow a free online course (provided by Trips), the possible participation in paid courses (always provided by Community members),
and a paid visit at the accommodation.
This visit is made by an expert Host who will recommend changes and improvements based on her first-hand experience, aimed at solving the problems. In this way, the approval of the announcement becomes an opportunity of improvement for the community.

Continue: https://tinyurl.com/tripswhitepaper