Collaboration with CXone
Channel: NICE CXone
Date: 2018-02-02

In this video, you’ll learn how CXone enables your agents to collaborate within the contact center and beyond. Agents sometimes need to reach out to coworkers in the contact center, or to outside experts with specialized knowledge. Regardless of where in the organization those resources are, with CXone, agents can easily collaborate to resolve customer issues at the first attempt.
Get social with NICE inContact 

LinkedIn - https://www.linkedin.com/company/niceincontact/  

Twitter - @incontact https://twitter.com/inContact  

Facebook -https://www.facebook.com/NICEinContact/ 

Instagram https://www.instagram.com/weareniceincontact/  

Blog -https://www.niceincontact.com/blog