Panel discussion: The long slog of public service transformation • Creative Bureaucracy Festival
Channel: UK Gov Design
Date: 2023-07-21

A discussion with panellists from different international government organisations to talk about the years-long experience of changing government bit by bit, day by day. Public service design takes a long time, slowly chipping away at institutional bureaucracy. 

How can we keep creatives motivated in public service roles, how do we help build resilience for change, and how do we recruit and retain talent for this type of work?

This event took place at the Creative Bureaucracy Festival 2023 in Berlin. It was part of a track with fishbowl-style sessions where audience members could join in the discussion based on the topic at hand.

Panellists were:
Laurence Berry – Komo International, United Kingdom
Marco Maria Pedrazzo – Department for digital transformation, Italy
Ülly Enn – Ministry of Education and Research, Estonia

The conversation was led by Kara Kane – Government Digital Service, United Kingdom