BT and Genesys combine to assure the best customer journeys
Channel: Genesys
Date: 2021-06-29

When it comes to today’s digital world our hands couldn’t be safer. We’ve worked together at the leading edge of customer service solutions for more than 20 years, culminating in the creation of BT Cloud Contact Genesys. Now, you can dramatically cut the time and expense of adding channels, agents and locations – while your customers enjoy the freedom to engage with your business on their terms, whenever and however they want.