RTA webinar - The importance of being accurate
Channel: RTAQueensland
Date: 15/09/2021

Watch the RTA Webinar: The importance of being accurate to understand how the information that you give the RTA can make the processing of bond refunds easier and quicker for you. 
 
In this 30 minute webinar, the RTA will look at what happens behind the scenes in our operational areas such as our bonds processing and contact centre.  Did you know the RTA Contact Centre received an average of 1,610 calls per day last financial year? 

Accurate information is required during the lodgement and refund of a rental bond with the RTA.  We provide you with handy tips to make the refund process quicker and easier for all customers. 

The webinar will cover the following topics: 

What is essential information when you use RTA services 
Why we need the information that we request from you 
How you can quickly get the help you need when you contact us 
Other sources of information that are available 24/7 
Situations when we recommend that you contact the RTA