Mobility Is Here But First Things First | Bryan Osterhout | DSES | JDPES | Automotive Digest
Channel: AutomotiveDigest
Date: 2012-11-15

Understanding the customer is the duty of a GM, but what does that mean right now with this major shift in consumer technology?

The Internet is evidently here to stay, so if you are a baby boomer generation GM, that is just starting to work out how to deal with it then you have some options.  Hiring experts, and younger staff to guide you or learn it yourself are some of your options.


New GM's Need Effortless Internet Skills, Gen Y Taking Over Dealership Management, Learning The Internet For Dealers, 


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