Charting a Path to Persistence featuring Carla Hickman
Channel: Center for Online Innovation in Learning
Date: 2016-09-26

Today’s prospective students are comparing institutions based on career services and requesting outcomes data to inform their decision. Faced with a cost-prohibitive abundance of student and career success technologies, services, and staff investments to consider, leaders articulate an uncertainty about where scarce resources will yield the greatest return. This session offers practical, cost-effective approaches to increasing adult student engagement and innovative models for career service support.

As Managing Director with EAB, Carla Hickman works with higher education leaders across the two- and four-year sectors overseeing research for the Community College Executive Forum and for leaders of continuing, professional, online, and adult education through the COE Forum. In addition to her time at EAB, she served as a business analyst with the Postsecondary Success program at the Bill & Melinda Gates Foundation. Carla started her career in education as an elementary teacher in New York City and Washington, D.C. She holds an MBA from the Fuqua School of Business at Duke University where she studied marketing strategy and social entrepreneurship, as well as an MS for Teachers from Pace University and a BA in political science at Colgate University.

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