Offline form, Leave a message customization live chat tutorial
Channel: Provide Support Live Chat
Date: 05/02/2020

In this video we will show you how to use and customize your “Leave a Message form” in Provide Support Live Chat, which opens by clicking on an offline chat button.

If you want your visitors to leave a message, when all the support agents are offline or after work-hours you can display an offline form.
You can customize your "Leave a message" as you need - add any amount of fields, ask any questions, gather any information you want.
You will get your customer's messages to your nominated email address so your customer support agents will be able to answer them during their work hours.

Besides, you can also customize the size of your offline form, the order and quantity of fields, it's very easy.

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https://www.providesupport.com/


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