J7 prime  hard reset Pattern lock   2018 Password  problem solution
Channel: Mix Info
Date: 25/05/2018

Turn / Switch off the mobile
Press the upper side of the Volume button along with the Power button for a while (less than a minute in most of the cases) until you see the Samsung logo popping
Release the power button
From the screen that appears, use Volume up and down button to select Factory Reset / Wipe Data option
Select ‘Factory Reset’ by pressing the power button
Confirm ‘Yes – Delete all use Data’ by pressing the power button
Select the option ‘reboot system now’ by pressing the power button
It may take up to 10 minutes for the factory data reset and reboot process to complete
The phone is now completely cleaned and would need fresh installation of all data