Importance of Amazon Seller Feedback & Product Reviews | SellerSpeak with eCom Engine
Channel: SellerApp
Date: 15/06/2020

Customer reviews and seller feedback are the linchpins of your success in the e-commerce industry. They have the potential to make or break your Amazon business. Plenty of sellers online don’t know the finer points in it. Often, sellers using amazon seller feedback requests are experiencing an increase in seller feedback and product review when compared to sellers who didn’t.

In our latest video, learn about the importance of Amazon seller feedback and product reviews in detail. Join Ankitha Nagraj, as she interviews our guest Liz Fickenscher from eComengine on #SellerSPEAK. Liz Fickenscher works as Industry Liaison for eComengine, she contributed to FeedbackFive, a reputation management tool, and several other tools for Amazon sellers. 

A customer review or product review is entirely about the product, while seller feedback is social proof for your business. Once you launch your business, it’s time to boost your Amazon seller feedback rating. So, how do you go about it? Watch this video to find out!

Topics discussed:

- Difference between Amazon seller feedback and customer review
- What are the situations where a seller can get negative feedback
- Consequences of drop-in seller feedback
- At what percent (order defect rate) ODR can a seller find themselves in trouble?
- Potential downsides to receiving negative reviews
- The importance of tracking reviews online

If you want to automate your product review requests in one go, check out our Amazon review request chrome extension, it’s free! 
https://chrome.google.com/webstore/detail/amazon-review-request-too/akaobgcedoikjgdlbecjejhdfhdmobph?hl=en

Visit our website and sign up for a 7-day free trial - https://dashboard.sellerapp.com/register
#amazonfeedback
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