How User Privacy is Protected When Posting on the Neighbors App
Channel: Ring
Date: 2019-12-09

At Ring, our mission is to help make neighborhoods safer. We work towards this mission in a number of ways, including providing the free Neighbors app as a communication tool for residents to engage with each other and, in some communities, with their local law enforcement. We have designed the Neighbors app in a way that keeps users in control while protecting their privacy, including obscuring user location information when posting on Neighbors.

Posts to the Neighbors app do not reveal the exact addresses of users or owners of Ring devices. When choosing to post to the app, users include the Incident Location, which may or may not be the same as their address. These public posts are then displayed as happening at a nearby intersection in the vicinity of the incident to protect user privacy.

Visit https://ring.com/neighbors to learn more about the Neighbors app and how communities are using this resource to connect and stay safe. 

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