Visitors and Residents
Channel: Dave White
Date: 2013-05-31

Understanding how individuals engage with the web. 

Embedded in this blog post: http://tallblog.conted.ox.ac.uk/index.php/2009/10/14/visitors-residents-the-video/

There is a Jisc infokit which outlines the V&R mapping process and some of the key themes that have emerged from Visitor and Resident research http://www.jiscinfonet.ac.uk/infokits/evaluating-services/mapping-process/ 

This can be used in tandem with the videos I made for Jisc Netskills which explain the Visitors and Residents idea and some of the related themes/issues https://www.youtube.com/playlist?list=PLgO50IKGkqyaX21RaPiSpCKsf87O8S0Yv