How to Use AI & Automation to Better Understand Your Traveler?
Channel: DataArt | Software Engineering
Date: 2022-05-27

What are the challenges of determining a traveler’s profile – business, leisure, or hybrid? What are travel suppliers leaving on the table by not knowing the entire purpose of travel? And how can the development of new AI technologies support businesses and increase customer satisfaction?  

In this webinar, you'll hear the Travel industry experts from all around the globe discussing the use of AI & Automation for the Travel business.  

Speakers:  

📢 John Heimlich, VP & Chief Economist of Airlines for America 
📢 Mark Pulliam, Head of Business Development | Travel & Hospitality at Uniphore 
📢 Gianna Rivera, Travel Distribution Consultant, Former GVP at Wyndham 
📢 Stan Boyer, Airline Industry Advisor at DataArt  

 Our colleagues, Greg Abbott, Head of Travel, Transportation & Hospitality, and Max Zhdanov, VP, Travel, Transportation & Hospitality, moderate the webinar. 

Chapters:  

00:00 - 02:17 Introducing the Speakers  
02:17 – 04:05 Post-Pandemic Recovery in the Airline Industry  
04:06 – 05:41 Passenger Volumes Compared to 2019 
05:42 – 06:44 U.S. - Asia Air Travel Statistics 
06:45 – 07:21 Number of Tickets Bought Compared to 2019 
07:22 – 08:09 Growth in Corporate Ticket Sales   
08:09 – 08:55 10 Largest Airline Brands  
08:56 – 09:44 Jet Fuel Prices Rocket  
09:45 – 12:57 The Correlation Between Airlines and Hotels  
12:58 – 16:14 Importance of Traveler Profile  
16:15 – 19:21 Leisure, Business and Business Leisure Traveler Proportions  
19:22 – 23:04 AI in Understanding Travelers  
23:06 – 24:54 Virtual Agent as an Example of AI in Travel   
24:55 – 27:49 Challenges Hoteliers Are Facing  
27:50 – 36:07 Tips on Understanding Traveler Profiles  
36:08 – 40:38 User Data Usage and Limitations 
40:39 – How to Leverage AI in Travel Business  

 #travelindustry #ai #dataart 
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