To motivate your staff, suck it back - Jeff Tan - ClarkMorgan Insights
Channel: ClarkMorgan Insights
Date: 15/10/2012

"Why did he do that?" 
"Why doesn't he know what to do?"
"How come they made that mistake?"
As managers we ask these questions in frustration, placing the blame of mistakes squarely on the shoulders of our subordinates, when requests and tasks do not meet expectations. But Jeff Tan says these questions are the problem - they de-motivate and don't encourage active solution seeking. Instead, says Jeff, you should "suck" these questions back, and look at what YOU can to to help resolve the problem.

Jeff Tan is a 'Peak Performance Pilot' at REV Training & Coaching, a Neuro-Linguistic Programming training firm base in Shanghai China.

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