Answer Queries at Hotel's Information desk? How to handle inquiries of hotel guests?
Channel: Hotel Training Videos by Praveen Jha
Date: 2020-03-26

Answering questions at the Front Desk...may not seem so challenging, until you actually start doing it! Saying the same thing over and over again is not only boring, but is also mentally tiring and emotionally draining.
Just take a hard look at the information or inquiry counters of some of the public utilities, the next time you visit them.
You will see boredom personified...magnified.
Watch this video if you wish to avoid that fate.