Webinar - Assisting Patrons with E-Readers - 2015-03-18
Channel: TechSoupVideo
Date: 2015-06-19

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Do you help library patrons with e-readers? E-Readers have changed the way people consume information – and the way libraries operate. More than 50% of American adults now own an e-reader, and e-reading is on the rise. However, many people still need help downloading e-resources from the library. The challenge is that there are so many different types of e-readers and e-books that patrons can get confused by what to download.

Watch this free webinar to learn tips and tricks for how you can provide better assistance and customer service to library patrons with e-readers. We hear from e-reader experts who have been making a difference in their libraries.

-- Jennifer Hrusch, Chillicothe & Ross County Public Library (OH), will share a simple approach to assisting patrons with e-readers as well as tips for troubleshooting.
-- Megan Vasquez, Crete Public Library (IL), will share best practices for teaching patrons to use e-readers, including sample handouts for different e-readers and media platforms.