Hold an order with Lightspeed Kounta POS - POS Basics
Channel: Kounta by Lightspeed
Date: 08/07/2018

How to hold an order with Lightspeed Kounta POS - POS Basics

When you need to send an order to be made now, but paid later it is quick and easy.

If you are holding orders for Table Service - then you should check out our Tables add-on.
 
When holding an order to be paid later - you will want to make sure you have a memorable order note so that you can pick it out easier later.

After we have taken our order - we can simply select “ Send” this will send to the order to the kitchen or other production areas and save it in the Orders tab.

To open a held order just select it from the orders tab.
- You will need permissions from your manager before you can delete a held order.

If your manager has set up customer accounts, when checking out you simply need to select “ On Account “ 
You will be prompted to confirm the customers account.

To see a customers account history or to take payment for an account, simply open the orders tab then select “ Accounts “ or the menu button top left and “ Accounts “

If you have any questions, simply ask your manager or, select help on any page in Lightspeed Kounta POS to reach our 24-Hour Support Team