How to Manage Customer Identities Across Regions and Disciplines, WSO2 Webinar
Channel: WSO2
Date: 2021-08-19

00:00 Introduction
02:40 Section 1- The total economic impact of WSO2 Identity Server 14.37
14:37 Section2 - How proper organization management accelerate your business benefits: 35:40 QnA

Enterprise organizations often manage customer identity at the application level. This leads to an inconsistent customer experience and places an inordinate burden on developers/staff. It also exposes the organization and its customers to security risks.
A key solution to modernizing customer identity and access management (CIAM) challenges, is finding an omnichannel identity server that enables organizations to get a 360-degree view of the customer experience, including detailed analysis of customer behaviours, increase of sales and market share, and details on customer retention. An ideal solution should also help to manage consumers across regions and disciplines.
In this webinar, we will address crucial points such as data storage, separation, and security compliance based on the different regulations and regions you serve. And all of this can be made possible with the right organization management, which does not impede your delivery of your digital transformation initiatives.

* The business benefits of customer identity and access management and existing challenges
* The role of organization management and its advantages during digital transformation
* ROI and cost-benefit analysis