BA Slash #6 event: Crossing the divide between Service Design and Business Analysis
Channel: BA Slash
Date: 19/09/2020

➡️  Comparing Service Design and Business Analysis - how are they related to each other? ⬅️

Topic
💡 Crossing the divide between Service Design and Business Analysis 🌟

Description
[From 06:07; Q&A from 22:10] Service Design has become a more prominent topic and it changes the way how products are designed.

In this session, Kevin will be comparing his experience of working alongside business analysts in projects such as the redesign of the MyVodafone app, and how Service Design dovetails into Business Analysis activities.

Speaker bio
Kevin Yuen helps organisations become more human in the way they create services. He studied Sociology and Economics, and combines these fields to help businesses achieve their business goals by discovering user motivations and behavioural drivers. After starting his career in the Media team at KPMG and Atos Origin, he led the digital practice at BAE Systems, growing it from a team of 10 to over 50 user experience designers, front end developers and service designers, becoming one of the Top 10 digital agencies in the UK. He currently works at Spotless, a boutique agency that provides Service Design and research services to clients such as Facebook, PlayStation and VW Group. His most recent work has addressed the supersaturation of information, by advocating principles of designing for calm.

Event date/time: 17 September 2020 (Thu) 6pm BST

#BASlash #BusinessAnalysis #servicedesign #BusinessAnalyst 

About BA/
BA Slash (BA/) is a community for all, encouraging insights and techniques sharing on business analysis and other related disciplines, preparing you for the evolving needs of roles.

We run quality, no-cost events. 👍🏽
We provide a friendly and supportive environment to meet new people, re-connect with peers, and learn from one another 🤝🏼
We welcome people from any role any background who are interested in learning new things and sharing trends 📈

Launching this group during the COVID-19 pandemic seems to be a wrong time. However, BA/ are determined to launch the first community event as it means even more to us to reach out to you during this critical time 👥 😃

Currently, we are a small organising team. 
Please contact us at hello.baslash@gmail.com 📧:
- Joining the team 🤔
- Presenting a topic 🗣️
- Suggesting topics 💬
- General query and feedback 💭
- Company sponsorship (e.g. venue, food, Zoom facility) 💰
- Charity / NGO recommendation 💛

Looking forward to hearing from you 😄