Data Envelopment Analysis for Malaysia Courier Services Performance and Customer Sati... | RTCL.TV
Channel: STEM RTCL TV
Date: 2023-07-17

### Keywords ###
#dataenvelopmentanalysis #courierservices #customersatisfaction #criteria #RTCLTV

### Article Attribution ###
Title: Data Envelopment Analysis for Malaysia Courier Services Performance and Customer Satisfaction
Authors: Teoh Yeon Kin, Suzanawati Abu Hasan ,and Siti Nur Atikah Zahari
Publisher: Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA Perlis
DOI: 10.24191/jcrinn.v5i3.135
DOAJ URL: https://doaj.org/article/d993bda55a9a40c2a52b5a105ba48dbe
Source URL: https://jcrinn.com/index.php/jcrinn/article/view/135



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### Video Timestamps ###
0:00:00 - Summary 
0:00:53 - Title 
0:01:00 - Outro 
0:01:04 - End