Telecare Service - Argyll and Bute Health and Social Care Partnership
Channel: Argyll and Bute HSCP
Date: 18/08/2018

Telecare is available to any Argyll and Bute resident who is assessed as being at risk due to age and / or disability and / or social circumstances. This includes people who are:

Living alone or living with another vulnerable personLiving with a carer or carers where the service is essential to maintain the care arrangements
Carers who require support to help look after a dependent
Disabled due to clinical/medical condition such as MS, epilepsy or heart condition
Responsible for a child/children who may be at risk due to the medical condition of their carers
 Vulnerable when living alone due to a history of domestic violence
 Isolated or housebound due to disability, regardless of age

You can apply for Telecare online here on the website, for yourself or on behalf of someone else. We will ask you for details about you, your home, and who your keyholders will be to enable us to process your request as quickly as possible.

Telecare self-check toolBefore you apply, if you have not already done so, you may find it useful to use the Telecare self-check tool, which asks you some questions about you and your needs, then provides Telecare specific and general advice based on your answers (there is no need to enter any personal data)

    Living alone or living with another vulnerable person
    Living with a carer or carers where the service is essential to maintain the care arrangements
    Carers who require support to help look after a dependent
    Disabled due to clinical/medical condition such as MS, epilepsy or heart condition
    Responsible for a child/children who may be at risk due to the medical condition of their carers
    Vulnerable when living alone due to a history of domestic violence
    Isolated or housebound due to disability, regardless of age

How does the Telecare Service Work?

The Telecare Service is a 24 hour, 365 days a year service, which involves the provision of a telephone link between the base unit in your home and the monitoring centre.  Should you press the button on your pendant or unit, or a sensor be activated, a message is sent to the monitoring centre where trained operators take the most appropriate action, whether it be contacting a family member, neighbour, doctor, the emergency services or responder service.

VISIT https://www.argyll-bute.gov.uk/forms/telecare-services-request-form