ASE C1 Test Prep - Customer Interview And Write Up
Channel: Shop Owner
Date: 2021-12-07

In this ASE C1 Test Prep Episode, Scott dives into the importance of the customer write-up. 🧾

This gives your customer the opportunity to provide you with information that can assist in the diagnosis and repair. By having your customer describe the sound, when it happens, and the weather conditions in which it occurs, you are more likely to understand what needs repaired to get them back on the road! 👍

If it is a particularly difficult condition to describe, maybe a test drive with the customer in in-order to specifically identify the condition.✅

Want more ASE C1 test prep? Visit our website to watch more! 🤩
This video is sponsored by The Group Training Academy.
#shopownersuccess #asec1 #testprep