Residential Tenancy Branch: Hearings
Channel: GovernmentofBC
Date: 2016-12-20

Sometimes landlords and tenants experience conflict with each other.  If they are unable to resolve the issue on their own, they can apply for dispute resolution.  Watch this video to understand how the dispute resolution hearing process works when an arbitrator makes a decision for the two parties.
For more information, also watch the information video on settlements: https://youtu.be/6b1NNYF-PLI

Learn more: http://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/solving-problems