Block 2 | Know Thy Trolls: Building relationships with audiences
Channel: International Press Institute
Date: 2020-01-27

Responding to online attacks:
- Understanding the purpose behind attacks
- Standard answer: “Don’t feed the trolls”
- Educating audiences and creating a civil space for dialogue
- Dealing with “professional” trolls and bots

- Dealing with true nefarious trolls


This series of video tutorials have been developed in cooperation with the Dart Centre Europe.



Full series of video tutorials coping mechanisms on emotional impact:
https://newsrooms-ontheline.ipi.media/tutorials_category/coping-with-the-emotional-impact/

Full series of video tutorials on legal remedies: 
https://newsrooms-ontheline.ipi.media/tutorials_category/legal-remedies-on-addressing-online-harassment/

IPI protocol for newsrooms: https://newsrooms-ontheline.ipi.media/