Designing on the Front Lines Season 2 | Episode 1, Better Services
Channel: Cooper Hewitt
Date: 2022-03-01

In this virtual forum, designers and doctors talk about designing better services, PPE, public spaces, and more in the age of COVID-19. Presented by the Health Design Lab at Thomas Jefferson University and Cooper Hewitt, Smithsonian Design Museum. Season 1 took place in summer 2020.

Moderated by Morgan Hutchinson, MD and Ellen Lupton  
Production by Robert Pugliese

BETTER SERVICES
 
Pandemic-inspired service designers are bringing health care to communities. COVID-19 forced health care providers to quickly ramp up existing services (telemedicine) and set up entirely new ones (mobile testing and vaccination sites). Hospitals around the world developed safe, robust services at record speed. Experts from Thomas Jefferson University’s Health Design Lab discuss how to best serve neighborhoods at risk.

Bon Ku, MD and Morgan Hutchinson, MD | Jefferson Health Design Lab
Leah Reisman, PhD | Health & Wellness Director, Puentes de Salud
Sonya Stokes, MD, MPH | Mount Sinai Icahn School of Medicine