input: From: help@pinnaclebooks.com
  To: Emily
  Subject: Order Status Update for Your Recent Purchase
  
  Dear Emily,
  
  Thank you for reaching out to us about your recent order. I'm happy to report that we've processed and shipped your package today. You can expect it to arrive within the next 3-5 business days.
  
  As a reminder, your order number is #123456, and the itemized list of products includes "The Art of Storytelling" by Jane Smith and "A Brief History of Time" by Stephen Hawking.
  
  If you have any further questions or concerns, please don't hesitate to contact us. We're here to help. You can also track your order's progress through our website using the tracking number provided in your original confirmation email.
  
  Thank you for choosing Pinnacle Books. We appreciate your business and look forward to serving you again in the future.
  
  Best regards,
  The Pinnacle Books Customer Service Team
  
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