input: From: support@freshfix.com
  To: emily.watkins@email.com
  Subject: Re: Order Issue with Your Recent Purchase
  
  Hi Emily,
  
  Thank you for reaching out to us about the issue you're experiencing with your recent order from FreshFix. I'm sorry to hear that your package is delayed and not arrived yet.
  
  I've reviewed our records, and it appears that there was a temporary hiccup in our shipping process. Our team has worked diligently to resolve the problem, and we expect your package to be delivered within the next 3-5 business days. You'll receive an updated tracking number once the package ships out.
  
  If you have any further questions or concerns, please don't hesitate to contact us. Your satisfaction is our top priority, and I'm here to help ensure that you're completely satisfied with your purchase.
  
  Thank you for your patience and understanding.
  
  Best regards,
  Jessica
  Customer Service Representative
  FreshFix Inc.
  ```
  
  ## Your Response
  
  Based on your analysis, respond ONLY with "Yes" or "No".
  