input: From: support@pawsomepetsupply.com
  To: emily.wilson@email.com
  Subject: Order Status Update for Your Recent Purchase
  
  Dear Emily,
  
  Thank you for reaching out to us about your recent order from Pawsome Pet Supply. We appreciate your patience and understanding as we work to resolve the issue with your delivery.
  
  After investigating further, our team discovered that there was an unexpected delay in processing due to a temporary system glitch. We apologize for any inconvenience this may have caused and are happy to report that your order is now back on track. You can expect your package to arrive within the next 3-5 business days.
  
  In the meantime, if you have any further questions or concerns, please don't hesitate to reach out. We're here to help in any way we can. Your satisfaction is our top priority.
  
  Thank you for shopping with us, and we hope your furry friend enjoys their new goodies!
  
  Best regards,
  Rachel
  Customer Service Representative
  Pawsome Pet Supply
  
  ## Your Response
  
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