input: From: help@bookclubcentral.com
  To: emily.richardson@email.com
  Subject: Re: Missing Issue of "The Bookworm's Journal"
  
  Dear Emily,
  
  Thank you for reaching out to us about missing issues of "The Bookworm's Journal" in your subscription. I apologize for the inconvenience this has caused.
  
  I've checked our records, and it appears that there was an error on our part when shipping your December issue. We're happy to send a replacement copy to you right away. Please allow 3-5 business days for delivery.
  
  If you have any further questions or concerns, please don't hesitate to contact us. Your satisfaction is our top priority, and we appreciate your patience in this matter.
  
  Best regards,
  Ava Chen
  Customer Service Representative
  Book Club Central Inc.
  ```
  
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