input: From: [insert sender's email address]
  To: emily.wong@email.com
  Subject: Re: Missing Book Order - Resolved
  
  Hi Emily,
  
  Thank you for reaching out to us about the missing book in your recent order. We're glad you brought this to our attention, and we apologize for any inconvenience this has caused.
  
  After investigating the issue, we've located the missing title and are pleased to inform you that it's been shipped out to you today. You should receive it within 3-5 business days.
  
  As a token of apology for the delay, we'd like to offer you 10% off your next purchase. Just use code [insert code] at checkout.
  
  If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help.
  
  Best regards,
  [insert sender's name]
  [insert sender's signature or title if applicable]
  ```
  
  ## Your Response
  
  Based on your analysis, respond ONLY with "Yes" or "No".
  