input: From: help@bestbuy.com
  To: jessica.williams@email.com
  Subject: Re: Return Request for Defective TV
  
  Hi Jessica,
  
  Thank you for reaching out to Best Buy customer service regarding your defective TV. I apologize again for the inconvenience this has caused.
  
  I've reviewed our records and confirmed that we do have a return request on file with your order number #123456. As discussed earlier, we can process a replacement or store credit upon receiving the returned item.
  
  To facilitate the return process, please package the TV securely and ship it to the address below:
  
  Best Buy Returns Department
  12345 Main St.
  Anytown, USA 12345
  
  Once we receive the returned item, we'll expedite your new TV or issue store credit promptly. If you have any questions or concerns during this time, feel free to contact us.
  
  Thank you for choosing Best Buy, and I look forward to resolving this issue for you.
  
  Best regards,
  Alex Chen
  Customer Service Representative
  Best Buy Customer Service
  ```
  
  ## Your Response
  
  Based on your analysis, respond ONLY with "Yes" or "No".
  