Premise: But now guests, passengers, and consumers are being reviewed by the providers of the services. The playing field has been leveled. But if everyone has the power to review everything, will the experience of travel just aim to as acceptable as possible, to as many people as possible? Until we are left with a homogenized experience, that everyone thinks is good Hosts being unwilling to experiment with services and features in case they are untested and turn out to be unpopular, or guests reticent to voice dissatisfaction in case they are branded as ‘troublesome’? Are we not better off being left with a chance, a sense of excitement that what we are about to experience could be the greatest to some, but equally the worst for others?Are Reviews Just Forcing Us to Pretend to be nice?There are currently two problems with the current process of online reviews
Statement: But if everyone has the power to review everything, will the experience of travel just aim to as acceptable as possible, to as many people as possible? Until we are left with a homogenized experience, that everyone thinks is great? Hosts being unwilling to experiment with services and features in case they are untested and turn out to be unpopular, or guests reticent to voice dissatisfaction in case they are branded as ‘troublesome’? Are we not better off being left with a chance, a sense of excitement that what we are about to experience could be the greatest to some, but equally the worst for others?Are Reviews Just Forcing Us to Pretend to be nice?There are currently two problems with the current process of online reviews
Relationship: contradiction