From: no.address@enron.com
Date: 2001-10-18 21:26:45+00:00
Subject: Weekend Outage Report for 10-19-01 through 10-21-01



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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

October 19, 2001 5:00pm through October 22, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES: 

ECS power outage

A power outage will occur in Enron Center South on Saturday, October 20, 2001 to complete repairs to the electrical riser system required to correct issues resulting from Tropical Storm Allison.

IDF's and thus network resident applications and data will be off line on all ECS floors 3 through 6 from 10:00 a.m. Saturday until 8:00 a.m. Sunday.

Trading floors 3, 4, 5 and 6 desktop power will be off beginning 2:00 p.m. Saturday until 12:00 noon Sunday.

Avaya telephony phone system will be unaffected.  However, the turret system will be offline starting 11:00 a.m. Saturday until 1:00 p.m. Sunday.

Additionally, during this power outage the cooling system will be upgraded.  This upgrade may take up to 2 hours.  Occupants in the building may experience as much as a five degree rise in temperature.
 
Contacts: Stuart Fieldhouse  713-853-5699  
	     Lance Jameson       713-345-4423  
 
ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:  
Impact:  EBS
Time:  Fri 10/19/2001 at  5:00:00 PM CT thru Fri 10/19/2001 at  5:30:00 PM CT
	Fri 10/19/2001 at  3:00:00 PM PT thru Fri 10/19/2001 at  3:30:00 PM PT
	Fri 10/19/2001 at  11:00:00 PM London thru Fri 10/19/2001 at  11:30:00 PM London
Outage:  Decommission PROWLER firewall
Environments Impacted:  EBS
Purpose: Migration of EBS internal network to Corp
Backout: 
Contact(s): 	Chris Shirkoff    713-853-1111
		    		    		  		
Impact:  3AC
Time:  Fri 10/19/2001 at  6:00:00 PM CT thru Fri 10/19/2001 at  10:00:00 PM CT
	Fri 10/19/2001 at  4:00:00 PM PT thru Fri 10/19/2001 at    8:00:00 PM PT
	Sat 10/20/2001 at  12:00:00 AM London thru Sat 10/20/2001 at  4:00:00 AM London
Outage:  Migrate 3AC 8th and 9th Floor to Corp IP space
Environments Impacted:  All
Purpose: EBS Consolidation
Backout: In the event of a failure, I will put the original links and switches back in place, putting 8 and 9 back on EBS IP space.
Contact(s): 	Micah Staggs    713-345-1696

Impact:  CORP
Time:  Fri 10/19/2001 at  6:00:00 PM CT thru Fri 10/19/2001 at  7:00:00 PM CT
	Fri 10/19/2001 at  4:00:00 PM PT thru Fri 10/19/2001 at  5:00:00 PM PT
	Sat 10/20/2001 at  12:00:00 AM London thru Sat 10/20/2001 at  1:00:00 AM London
Outage:  Change internal routing to EIN
Environments Impacted:  All
Purpose: EBS Integration
Backout: Remove static route, go back through EBS environment on 44
Contact(s): 	Dennis McGough    713-345-3143
 
FIELD SERVICES:  No Scheduled Outages.

INTERNET: No Scheduled Outages.
 
HR:
Impact:  HR
Time:  Sat 10/20/2001 at  7:30:00 AM CT thru Sat 10/20/2001 at  3:30:00 PM CT
	Sat 10/20/2001 at  5:30:00 AM PT thru Sat 10/20/2001 at  1:30:00 PM PT
	Sat 10/20/2001 at  1:30:00 PM London thru Sat 10/20/2001 at  9:30:00 PM London
Outage:  Memory Upgrade for HR-DB-1, 4, and 5
Environments Impacted:  All
Purpose: More memory is need on these servers for additional databases.
Backout: Restore to previous configuration.
Contact(s): 	Brandon Bangerter   713-345-4904
		Mark Calkin               713-345-7831  
		Raj Perubhatla      713-345-8016  281-788-9307 
 
MESSAGING: 
Impact:  EES
Time:  Fri 10/19/2001 at  8:30:00 PM CT thru Fri 10/19/2001 at  11:30:00 PM CT
	Fri 10/19/2001 at  6:30:00 PM PT thru Fri 10/19/2001 at    9:30:00 PM PT
	Sat 10/20/2001 at  2:30:00 AM London thru Sat 10/20/2001 at  5:30:00 AM London
Outage:  EES Notes Server Reboots
Environments Impacted:  All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval on 1st and the 3rd Friday of each month.
Backout: 
Contact(s): 	Dalak Malik    713-345-8219

Impact:  Corp Notes
Time:  Fri 10/19/2001 at  9:00:00 PM CT thru Sat 10/20/2001 at    1:00:00 AM CT
	Fri 10/19/2001 at  7:00:00 PM PT thru Fri 10/19/2001 at  11:00:00 PM PT
	Sat 10/20/2001 at  3:00:00 AM London thru Sat 10/20/2001 at  7:00:00 AM London
Outage:  cNotes Server Reboots
Environments Impacted:  All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s): 	Trey Rhodes  (713) 345-7792  
		    		    		   		
Impact:  EI
Time:  Fri 10/19/2001 at  9:00:00 PM CT thru Sat 10/20/2001 at    1:00:00 AM CT
	Fri 10/19/2001 at  7:00:00 PM PT thru Fri 10/19/2001 at  11:00:00 PM PT
	Sat 10/20/2001 at  3:00:00 AM London thru Sat 10/20/2001 at  7:00:00 AM London
Outage:  EI Notes Server Maintenance
Environments Impacted:  EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s): 	David Ricafrente    713-646-7741
 
MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS: 
Impact:  SAP
Time:  Fri 10/19/2001 at  8:00:00 PM CT thru Sun 10/21/2001 at  8:00:00 AM CT
	Fri 10/19/2001 at  6:00:00 PM PT thru Sun 10/21/2001 at  6:00:00 AM PT
	Sat 10/20/2001 at  2:00:00 AM London thru Sun 10/21/2001 at  2:00:00 PM London
Outage:  Sombra upgrade and maintenance for ACTA server adcupkilo.
Environments Impacted:  ACTA
Purpose: Improve reliability with the new mirrored cache cpu module and protect against ecache parity bug.  Reconfigure the disk layout.
Backout: 
Fall back to old cpus
Restore the disk layout restore to old configuration
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		
Impact:  SAP
Time:  Fri 10/19/2001 at  8:00:00 PM thru Sun 10/21/2001 at  8:00:00 AM
	Fri 10/19/2001 at  6:00:00 PM PT thru Sun 10/21/2001 at  6:00:00 AM PT
	Sat 10/20/2001 at  2:00:00 AM London thru Sun 10/21/2001 at  2:00:00 PM London
Outage:  Sombra upgrade and maintenance for ACTA server adcupklima.
Environments Impacted:  ACTA
Purpose:  Improve reliability with the new mirrored cache cpu module and protect against ecache parity bug.  Reconfigure the disk layout.
Backout: Fall back to old cpus
Restore the disk layout restore to old configuration
Contact(s): 	Malcolm Wells   713-345-3716 		    		    		    				    		    		    				    		    		    				    		    		    		
Impact:  CORP
Time:  Sat 10/20/2001 at    1:00:00 PM CT thru Sat 10/20/2001 at  5:00:00 PM CT
	Sat 10/20/2001 at  11:00:00 AM PT thru Sat 10/20/2001 at  3:00:00 PM PT
	Sat 10/20/2001 at  7:00:00 PM London thru Sat 10/20/2001 at  11:00:00 PM London
Outage:  Patching and reboot of app server quark.
Environments Impacted:  EnLighten
Purpose: Patching and reboot needed to address file system automount issues.
Backout: No back out.  Task has to be completed.
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  CORP
Time:  Sat 10/20/2001 at  12:00:00 PM CT thru Sat 10/20/2001 at  6:00:00 PM CT
	Sat 10/20/2001 at  10:00:00 AM PT thru Sat 10/20/2001 at  4:00:00 PM PT
	Sat 10/20/2001 at  6:00:00 PM London thru Sun 10/21/2001 at  12:00:00 AM London
Outage:  Sombra cpu upgrade for server neptune.
Environments Impacted:  TAGG
Purpose: Improve reliability with the new mirrored cache cpu module and protect against ecache parity bug.
Backout: regress to old boards
Contact(s): 	Malcolm Wells       713-345-3716

Impact:  CORP
Time:  Sun 10/21/2001 at  10:00:00 AM CT thru Sun 10/21/2001 at    2:00:00 PM CT
	Sun 10/21/2001 at    8:00:00 AM PT thru Sun 10/21/2001 at  12:00:00 PM PT
	Sun 10/21/2001 at  4:00:00 PM London thru Sun 10/21/2001 at  8:00:00 PM London
Outage:  Memory upgrade for server emerald.
Environments Impacted:  CAS
Purpose: Add resources for growth and performance.
Backout: Pull new memory and reboot under the old configuration.
Contact(s): 	Malcolm Wells   713-345-3716 
		    		    		    		
Impact:  CORP
Time:  Sat 10/20/2001 at  6:00:00 PM CT thru Sat 10/20/2001 at  9:00:00 PM CT
	Sat 10/20/2001 at  4:00:00 PM PT thru Sat 10/20/2001 at  7:00:00 PM PT
	Sun 10/21/2001 at  12:00:00 AM London thru Sun 10/21/2001 at  3:00:00 AM London
Outage:  Sombra cpu upgrade for server spectre.
Environments Impacted:  BOND / Global Products
Purpose:  Improve reliability with the new mirrored cache cpu module and protect against ecache parity bug
Backout: regress to old boards
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  CORP
Time:  Sat 10/20/2001 at  6:00:00 PM CT thru Sun 10/21/2001 at  6:00:00 AM CT
	Sat 10/20/2001 at  4:00:00 PM PT thru Sun 10/21/2001 at  4:00:00 AM PT
	Sun 10/21/2001 at  12:00:00 AM London thru Sun 10/21/2001 at  12:00:00 PM London
Outage:  Test/Dev maintenance for multiple servers.
Environments Impacted:  All ENW test and dev environments
Purpose: General maintenance window for ENW Test and Development servers.  See the list below.
Backout: roll back to any original configuration.
Contact(s): 	Malcolm Wells    713-345-3716
 
SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: 
Impact:  CORP
Time:  Sat 10/20/2001 at  11:00:00 AM CT thru Sat 10/20/2001 at  12:00:00 PM CT
	Sat 10/20/2001 at    9:00:00 AM PT thru Sat 10/20/2001 at  10:00:00 AM PT
	Sat 10/20/2001 at  5:00:00 PM London thru Sat 10/20/2001 at  6:00:00 PM London
Outage:  Telephony Apps IP Switch Replacement
Environments Impacted:  All
Purpose: Replace old 2924 switch (Token Ring config) with 2 new 2948s to minimize the exposure to critical telephony applications in the event of IP switch failure.  New switches can also be added to the Paging System.  Critical telephony applications currently sharing 1 switch include all voice mail.  Loss of network connectivity would prevent anyone from accessing their messages. 
Backout: Revert to old switches.
Contact(s): 	Rebecca Sutherland    713-345-7192
		Bruce Mikulski              713-853-7409
		George Nguyen            713-853-0691 
TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  No Scheduled Outages.
 
SCHEDULED SYSTEM OUTAGES: LONDON 
Impact:  CORP
Time:  Fri 10/19/2001 at  6:00:00 PM CT thru Sat 10/20/2001 at  9:00:00 PM CT
	Fri 10/19/2001 at  4:00:00 PM PT thru Sat 10/20/2001 at  7:00:00 PM PT
	Sat 10/20/2001 at  12:00:00 AM London thru Sun 10/21/2001 at  3:00:00 AM London
Outage:  Complete Powerdown of the London Office
Environments Impacted:  All
Purpose: To complete the final works and testing to install a third generator in Enron House
Backout: Switch all equipment back on once power has been restored.
Contact(s): 	Tracy Pearson   830-34238 London Tie Line 
 
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								FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management			(713) 853-5536
SAP/ISC                                                                               (713) 345-4727
Unify On-Call 					(713) 284-3757  [Pager]
Sitara On-Call					(713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS			(713) 639-9726  [Pager]
OSS/UA4/TARP				(713) 285-3165  [Pager]
CPR						(713) 284-4175  [Pager]
EDI Support 					(713) 327-3893  [Pager]
EES Help Desk					(713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call                    (713) 327-6032 [Pager]