From: kay.mann@enron.com
To: cindyv@lakeaustin.com
Date: 2001-03-07 10:16:00+00:00
Subject: Re: Lake Austin Spa Resort

I think what I will do is send out an email today to have people call you 
directly and reserve a room.  We can then see how many short we are, and deal 
with the deposit.  I will tell them to inform you that they are with the 
Enron group.  Names of the individuals should be as follows;

Kay Mann (I'll call with my card soon - I want the Premier)
Heather Kroll
Barbara Gray
Peggy Banczak
Lisa Bills
Rose Engeldorf
Nora Roberts
Anne Koehler
Lisa Mellencamp
Christi Nicolay
Gail Brownfeld

Maybe this will help identify those who are REALLY in.  There may be a couple 
of new ones also. 

Thanks,

Kay




"Cindy Viator" <cindyv@lakeaustin.com> on 03/07/2001 09:56:58 AM
To: <Kay.Mann@enron.com>
cc:  

Subject: Re: Lake Austin Spa Resort

Hi Kay,

If we hold the rooms with the prepayment I would need a cancellation before
March 23rd in order to fully refund the pre-payment amount.  Let me know
what you think, I work with you however I can.

Cindy

-----Original Message-----
From: Kay.Mann@enron.com <Kay.Mann@enron.com>
To: Cindy Viator <cindyv@lakeaustin.com>
Date: Tuesday, March 06, 2001 4:54 PM
Subject: Re: Lake Austin Spa Resort


>
>Cindy,
>
>How long would we have until we need to release the rooms to avoid the
>charge?  I  think your suggestion will work.
>
>Kay
>
>
>
>
>"Cindy Viator" <cindyv@lakeaustin.com> on 03/06/2001 12:05:28 PM
>
>To:   <Kay.Mann@enron.com>
>cc:
>
>Subject:  Re: Lake Austin Spa Resort
>
>Hi Kay,
>
>I'm so happy that you guys are coming to visit us.  May 4 - 7, 2001 are
>great dates for your group to come, however I can not block rooms due to
>our
>availability at this time.  .  The only way I can guarantee the rooms is to
>get a $3000 pre-payment to hold the rooms.  If you would like to hold that
>on your credit card until they call with their own, I can do that.  I  will
>keep an eye on it for you and if you just want to have everyone call me as
>soon as they can or I can call them.
>
>Just let me know how I can make this easiest for you.  Do you know if your
>group wants signature or premier rooms?
>
>See you soon.
>Cindy Viator
>Sales/Marketing
>Lake Austin Spa Resort
>(800) 847-5637
>(512) 372-7366
>cindyv@lakeaustin.com
>www.lakeaustin.com
>
>-----Original Message-----
>From: Kay.Mann@enron.com <Kay.Mann@enron.com>
>To: Cindy Viator <cindyv@lakeaustin.com>
>Date: Tuesday, March 06, 2001 8:55 AM
>Subject: Re: Lake Austin Spa Resort
>
>
>
>
>Hi Cindy,
>
>Would it be possible to block some rooms for a couple of weeks while people
>make their reservations?  I'm thinking maybe ten rooms for May 4, 5, and 6,
>out on the 7th?  I would like it best if the individuals could call you
>directly to make the reservation.  How does that work for you?
>
>Thanks,
>
>Kay
>
>
>
>
>"Cindy Viator" <cindyv@lakeaustin.com> on 02/23/2001 02:33:04 PM
>
>To:   <kay.mann@enron.com>
>cc:
>
>Subject:  Lake Austin Spa Resort
>
>
>
>
>
>Contact: Kay Mann
>
>email: kay.mann@encore.com
>
>
>
>   Getaway package May 4, 2001
>
>
>   Includes six (6) private signature or premier room. Three healthy
>   gourmet  meals daily, unlimited fitness classes, activities and
>   discovery programs. Spa  services and personal fitness instructions are
>   available a la carte.
>
>
>
>   Two Nights, Private Accommodations:
>
>   Signature Room $720* per person
>
>   Premier Room $820* per person
>
>   Three Nights, Private Accommodations:
>
>   Signature Room $1,080* per person
>
>   Premier Room $1,230* per person
>
>
>   *rates do not include 6% tax and 18% service charge and is
>   non-commissionable. These rates will only apply to a group of six or
>   more  people visiting during the dates listed above.
>
>
>   Private activities such as boat cruises, hikes, yoga classes or kayak
>   outing are also available at additional charges.
>
>   Deposit:
>
>
>   A $500 per person pre-payment is due at the time of  booking. Payments
>   can be made by persona, corporate, or cashiers check, Visa,  Mastercard,
>   Discover, Diners Club or American Express.
>
>   Cancellations:
>
>
>
>Cancellations made 45 days or more in advance will receive  a full refund
>of the pre-payment. Reservations cancelled 44 - 15 days or less  prior to
>arrival will be non-refundable but we will hold the pre-payment amount  for
>up to one year to be used at a later date. Reservations cancelled 14 days
>or  less prior to arrival will forfeit the entire pre-payment amount.
>
>Please review this proposal and call me at  your earliest convenience with
>any questions and/or comments. I will be happy to  help customize a package
>to fit the particular needs of your guests.
>
>Sincerely,
>
>Cindy Viator
>
>Sales/Marketing
>
>cindyv@lakeaustin.com
>
>800-847-5637
>
>
>
>[IMAGE]
>(See attached file: lasr.jpg)
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