From: enron.announcements@enron.com
To: houston.report@enron.com
Date: 2001-04-05 23:44:00+00:00
Subject: Weekend Outage Report for 4-06-01 through 4-9-01

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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

April 6, 2001 5:00pm through April 9, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES: 
 
ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON NORTH AMERICAN LANS:  No Scheduled Outages.

FIELD SERVICES:  No Scheduled Outages.

INTERNET: 
Impact:  ENS
Time:  Fri 4/6/2001 at  5:30:00 PM CT thru Fri 4/6/2001 at  6:00:00 PM CT
 Fri 4/6/2001 at  3:30:00 PM PT thru Fri 4/6/2001 at 4:00:00 PM PT
 Fri 4/6/2001 at 11:30:00 PM London thru Sat 4/7/2001 at  12:00:00 AM London
Outage:  Announce RP for EOL development network
Environments Impacted:  EOL
Purpose: This is part of the multicast redesign and will limit the dense mode 
multicast flooding to the EOL development network.
Backout: remove the filters
Contact(s):  Scott Shishido    713-853-9780
 
MESSAGING: 
Impact:  EI
Time:  Fri 4/6/2001 at  9:00:00 PM CT thru Sat 4/7/2001 at  1:00:00 AM CT
 Fri 4/6/2001 at  7:00:00 PM PT thru Fri 4/6/2001 at  11:00:00 PM PT
 Sat 4/7/2001 at  3:00:00 AM London thru Sat 4/7/2001 at  7:00:00 AM London
Outage:  EI Notes Server Maintenance
Environments Impacted:  EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s):  David Ricafrente    713-646-7741
                    
Impact:  Corp Notes
Time:  Fri 4/6/2001 at  9:00:00 PM CT  thru Sat 4/7/2001 at  1:00:00 AM CT 
 Fri 4/6/2001 at  7:00:00 PM PT thru Fri 4/6/2001 at   11:00:00 PM PT
 Sat 4/7/2001 at  3:00:00 AM London thru Sat 4/7/2001 at  7:00:00 AM London
Outage:  cNotes Server Reboots
Environments Impacted:  All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s):  Trey Rhodes  (713) 345-7792

Impact:  Corp Exchange/Outlook
Time:  Sat 4/7/2001 at  7:00:00 AM CT thru Sat 4/7/2001 at  8:00:00 AM CT
 Sat 4/7/2001 at  5:00:00 AM PT thru Sat 4/7/2001 at  6:00:00 AM PT
 Sat 4/7/2001 at  1:00:00 PM London thru Sat 4/7/2001 at  2:00:00 PM London
Outage:  Decommission nahou-msmbx02v
Environments Impacted:  Corp Exchange/Outlook
Purpose: 
Backout: NA
Contact(s):  Dalak Malik       713-345-8219
  Scott Albroght   713-345-9381                        
 
MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS: 
Impact:  CORP
Time:  Sat 4/7/2001 at  8:00:00 AM CT thru Sat 4/7/2001 at  12:00:00 PM CT
 Sat 4/7/2001 at  6:00:00 AM PT thru Sat 4/7/2001 at  10:00:00 AM PT
 Sat 4/7/2001 at  2:00:00 PM London thru Sat 4/7/2001 at  6:00:00 PM London
Outage:  Firmware Upgrade on HR Compaq EMA12000
Environments Impacted:  All
Purpose: Issues with EMA12000 connectivity to SUN Servers
Backout: 
Contact(s):  Brandon Bangerter    713-345-4904
  Raj Perubhatla  713-345-8016  281-788-9307
  Brian Ellis  713-345-8017  713-446-6193

Impact:  CORP
Time:  Fri 4/6/2001 at  5:00:00 PM CT thru Fri 4/6/2001 at  6:00:00 PM CT
 Fri 4/6/2001 at  3:00:00 PM PT thru Fri 4/6/2001 at  4:00:00 PM PT
 Fri 4/6/2001 at 11:00:00 PM London thru Sat 4/7/2001 at  12:00:00 AM London
Outage:  HR Global Applications Update
Environments Impacted:  All
Purpose: HR Global application websites need to be updated.
Backout: 
Contact(s):  Brandon Bangerter    713-345-4904
  Brian Ellis  713-345-5017  713-446-6193
  Raj Perubhatla  713-345-5016  281-788-9307

Impact:  CORP
Time:  Sun 4/8/2001 at  9:00:00 AM CT thru Sun 4/8/2001 at  10:00:00 AM CT
 Sun 4/8/2001 at  7:00:00 AM PT thru Sun 4/8/2001 at    8:00:00 AM PT
 Sun 4/8/2001 at  3:00:00 PM London thru Sun 4/8/2001 at  4:00:00 PM London
Outage:  General maintenance for server yoda (ssp for E10K deathstar).
Environments Impacted:  Users of skywalker and Chewbacca. ERMS/TAGG  could 
potentially be impacted.
Purpose: Upgrade the patches for the SSP to E10K Deathstar.
Backout: backout the pacth and reboot
Contact(s):  Malcolm Wells    713-345-3716
                    
Impact:  CORP
Time:  Sun 4/8/2001 at  10:00:00 AM CT thru Sun 4/8/2001 at  11:00:00 AM CT
 Sun 4/8/2001 at    8:00:00 AM PT thru Sun 4/8/2001 at     9:00:00 AM PT
 Sun 4/8/2001 at  4:00:00 PM London thru Sun 4/8/2001 at  5:00:00 PM London
Outage:  Patch maintenance for SSP server corona. 
Environments Impacted:  SSP server corona. 
Purpose: General maintenance and patch upgrades needed for SSP corona.
Backout: backout the patches and reboot
Contact(s):  Malcolm Wells    713-345-3716
                    
Impact:  CORP
Time:  Sat 4/7/2001 at  9:00:00 PM CT thru Sat 4/7/2001 at  11:00:00 PM CT
 Sat 4/7/2001 at  7:00:00 PM PT thru Sat 4/7/2001 at    9:00:00 PM PT
 Sun 4/8/2001 at  3:00:00 AM London thru Sun 4/8/2001 at  5:00:00 AM London
Outage:  Cpu replacement for server adcupkilo.
Environments Impacted:  SAP
Purpose: Needed maintenance.
Backout: Reboot the server without CPU if necessary.
Contact(s):  Malcolm Wells    713-345-3716
            
Impact:  CORP
Time:  Fri 4/6/2001 at  7:00:00 PM CT thru Fri 4/6/2001 at  9:00:00 PM CT
 Fri 4/6/2001 at  5:00:00 PM PT  thru Fri 4/6/2001 at 7:00:00 PM PT
 Sat 4/7/2001 at 1:00:00 AM London thru Sat 4/7/2001 at  3:00:00 AM London
Outage:  Sendmail upgrade on mailserver postmaster.
Environments Impacted:  Corporate mail
Purpose: Upgrade sendmail on the corporate mail server to apply additional 
security.
Backout: regress back to the original sendmail version.
Contact(s):  Malcolm Wells    713-345-3716

SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: 
Impact:  
Time:  Sat 4/7/2001 at  10:30:00 PM CT thru Sun 4/8/2001 at  12:30:00 AM CT
 Sat 4/7/2001 at    8:30:00 PM PT thru  Sat 4/7/2001 at  10:30:00 PM PT
 Sun 4/8/2001 at  4:30:00 AM London thru Sun 4/8/2001 at  6:30:00 AM London
Outage:  Emergency Maintenance - CMS Server
Environments Impacted:  
Purpose: Emergency re-boot.
Backout: 
Contact(s):  Cynthia Siniard   713-853-0558 
 
TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  No Scheduled Outages.


SCHEDULED SYSTEM OUTAGES: CALGARY
Impact:  CORP
Time:  Fri 4/6/2001 at  9:00:00 PM Calgary thru Sat 4/7/2001 at  9:00:00 PM 
Calgary
 Fri 4/6/2001 at  10:00:00 PM CT thru Sat 4/7/2001 at  10:00:00 PM CT
 Fri 4/6/2001 at  8:00:00 PM PT thru Sat 4/7/2001 at  8:00:00 PM PT
 Sat 4/7/2001 at  4:00:00 AM london thru Sun 4/8/2001 at  4:00:00 AM London
Outage:  Calgary Power Outage
Environments Impacted:  Corp Calgary
Purpose: The building is having their annual power outage for maintenance.
Backout: 
- Complete backup of the servers before shutdown
- Spare disks in case of multiple failures
- Open tickets with telcos in case the circuits don't come back on line
- Telco to assist with shutdown and power up of PBX and IPC
Contact(s):  Dan Dietrich    713-345-8836
  Todd Bowen    403-974-6951
  Clayton Rondeau    403-974-6904

 
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(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management   (713) 853-5536
SAP/ISC                                                                       
        (713) 345-4727
Unify On-Call      (713) 284-3757  [Pager]
Sitara On-Call     (713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS   (713) 639-9726  [Pager]
OSS/UA4/TARP    (713) 285-3165  [Pager]
CPR      (713) 284-4175  [Pager]
EDI Support      (713) 327-3893  [Pager]
EES Help Desk     (713)853-9797 OR (888)853-9797