From: no.address@enron.com
Date: 2001-10-11 21:40:35+00:00
Subject: Weekend Outage Report for 10-12-01 through 10-14-01



------------------------------------------------------------------------------------------------------
W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

October 12, 2001 5:00pm through October 15, 2001 12:00am
------------------------------------------------------------------------------------------------------

SCHEDULED SYSTEM OUTAGES: 

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

EES: 
Impact:  EES
Time:  Fri 10/12/2001 at  5:00:00 PM CT thru Fri 10/12/2001 at 6:00:00 PM CT
	Fri 10/12/2001 at  3:00:00 PM PT thru Fri 10/12/2001 at 4:00:00 PM PT
	Fri 10/12/2001 at  11:00:00 PM London thru Sat 10/13/2001 at  12:00:00 AM London
Outage:  PCCS IE5.5 Upgrade
Environments Impacted:  EES
Purpose: Required to make the PCCS application compatible with new browser version being rolled out.
Backout: Restore prior ASP pages and determine issues.
Contact(s): 	Burt Bailey  713 853-9164  888-886-7432
		Robert Lamberson  713-345-3350  
		Suchitra Narra    
		    		 
ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: 
Impact:  CORP
Time:  Sat 10/13/2001 at  9:00:00 AM CT thru Sat 10/13/2001 at    2:00:00 PM CT
	Sat 10/13/2001 at  7:00:00 AM PT thru Sat 10/13/2001 at  12:00:00 PM PT
	Sat 10/13/2001 at  3:00:00 PM London thru Sat 10/13/2001 at  8:00:00 PM London
Outage:  Replacement of Printer 3com Hubs w/ Cisco Switches
Environments Impacted:  Printers
Purpose: Cisco 2820 switches are manageable, 3com hubs are not
Backout: For any reason the printers do not connect to the printer network after the change, I will change every back to the original state.
Contact(s): 	Mark Trevino    713-345-9954
		    		    		    		
Impact:  ECN 6
Time:  Sat 10/13/2001 at  9:00:00 AM CT thru Sat 10/13/2001 at  2:00:00 PM CT
	Sat 10/13/2001 at  7:00:00 AM PT thru Sat 10/13/2001 at  12:00:00 PM PT
	Sat 10/13/2001 at  3:00:00 PM London thru Sat 10/13/2001 at  8:00:00 PM London
Outage:  Cisco 2820 Replacement
Environments Impacted:  ECN 6
Purpose: 2924 Cisco switches are a better switch.  
Backout: 
Contact(s): 	Mark Trevino    713-345-9954

Impact:  EBS
Time:  Sat 10/13/2001 at  11:00:00 AM CT thru Sat 10/13/2001 at  12:00:00 PM CT
	Sat 10/13/2001 at    9:00:00 AM PT thru Sat 10/13/2001 at  10:00:00 AM PT
	Sat 10/13/2001 at  5:00:00 PM London thru Sat 10/13/2001 at  6:00:00 PM London
Outage:  Converting EBS to Corp Network
Environments Impacted:  EBS
Purpose: Incorporating EBS and CORP network
Backout: 
Contact(s): 	George Nguyen    713-853-0691

FIELD SERVICES:  No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING: 
Impact:  Napdx-msmbx01v
Time:  Fri 10/12/2001 at  6:30:00 PM CT thru Sat 10/13/2001 at   1:30:00 AM CT
	Fri 10/12/2001 at  4:30:00 PM PT thru Fri 10/12/2001 at  11:30:00 PM PT
	Sat 10/13/2001 at 12:30:00 AM London thru Sat 10/13/2001 at  7:30:00 AM London
Outage:  upgrade Napdx-msmbx01v
Environments Impacted:  Users on Napdx-msmbx01v
Purpose: In order to standardize all E2k servers.
Backout: Restore from Backup
Contact(s): 	David Lin    713-345-1619
 
MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS: 
Impact:  CORP
Time:  Sat 10/13/2001 at  6:00:00 PM CT thru Sun 10/14/2001 at  6:00:00 AM CT
	Sat 10/13/2001 at  4:00:00 PM PT thru Sun 10/14/2001 at  4:00:00 AM PT
	Sun 10/14/2001 at  12:00:00 AM London thru Sun 10/14/2001 at  12:00:00 PM London
Outage:  Croaker general maintenance.
Environments Impacted:  Custom Logs (CEI)
Purpose: Monthly general maintenance schedule.
Backout: Back out patches and reboot.
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		    				    		    		    		
Impact:  CORP
Time:  Sat 10/13/2001 at  6:00:00 PM CT thru Sun 10/14/2001 at  6:00:00 AM CT
	Sat 10/13/2001 at  4:00:00 PM PT thru Sun 10/14/2001 at  4:00:00 AM PT
	Sun 10/14/2001 at  12:00:00 AM London thru Sun 10/14/2001 at  12:00:00 PM London
Outage:  General maintenance for charon.
Environments Impacted:  OPM
Purpose: Test/Dev monthly maintenance schedule.
Backout: Backout the patches
reboot the server
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  CORP
Time:  Sat 10/13/2001 at  10:00:00 PM CT thru Sun 10/14/2001 at  10:00:00 AM CT
	Sat 10/13/2001 at    8:00:00 PM PT thru Sun 10/14/2001 at    8:00:00 AM PT
	Sun 10/14/2001 at  4:00:00 AM London thru Sun 10/14/2001 at  4:00:00 PM London
Outage:  Maintenance and upgrades for adcupalpha.
Environments Impacted:  SAP / Project Sunrise
Purpose: Maintenance and upgrades to enhance performance and stability.
Backout: Restore from backup.
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  CORP
Time:  Sat 10/13/2001 at  6:00:00 PM CT thru Sun 10/14/2001 at  6:00:00 PM CT
	Sat 10/13/2001 at  4:00:00 PM PT thru Sun 10/14/2001 at  4:00:00 PM PT
	Sun 10/14/2001 at  12:00:00 AM London thru Mon 10/15/2001 at  12:00:00 AM London
Outage:  Maintenance, New disk layout and cpu upgrades for adcupbravo.
Environments Impacted:  SAP / Project Sunrise
Purpose:  Maintenance and upgrades to enhance performance and stability.
Backout: Restore  from backup.
Contact(s): 	Malcolm Wells    713-345-3716
		    				    		    		    		
Impact:  CORP
Time:  Sat 10/13/2001 at    1:00:00 PM CT thru Sat 10/13/2001 at  3:00:00 PM CT
	Sat 10/13/2001 at  11:00:00 AM PT thru Sat 10/13/2001 at  1:00:00 PM PT
	Sat 10/13/2001 at  7:00:00 PM London thru Sat 10/13/2001 at  9:00:00 PM London
Outage:  Maintenance for server refraction.
Environments Impacted:  DPR
Purpose: Check seating of new cpu modules.
Backout: None
Contact(s): 	Malcolm Wells    713-345-3716
 
SITARA:  
Impact:  Sitara/CPR
Time:  Sat 10/13/2001 at  7:00:00 PM CT thru Sun 10/14/2001 at  7:00:00 AM CT
	Sat 10/13/2001 at  5:00:00 PM PT thru Sun 10/14/2001 at  5:00:00 AM PT
	Sun 10/14/2001 at  1:00:00 AM London thru Sun 10/14/2001 at  1:00:00 PM London
Outage:  Sitara/CRP impact due to Solar Migration 
Environments Impacted:  All
Purpose: New hardware migration to done by Enterprise Storage Team
Backout: 
Contact(s): 	SitaraonCall    713-288-0101
		CPRonCall    713-284-4175

Impact:  Production Reporting 
Time:  Sat 10/13/2001 at  12:00:00 PM CT thru Sun 10/14/2001 at  7:00:00 AM CT
	Sat 10/13/2001 at  10:00:00 AM PT thru Sun 10/14/2001 at  5:00:00 AM PT
	Sat 10/13/2001 at   6:00:00 PM London thru Sun 10/14/2001 at  1:00:00 PM London
Outage:  Sitara Reports
Environments Impacted:  Corp
Purpose: Hardware upgrade
Backout: Reverting back to Moe
Contact(s): 	SitaraonCall    713-288-0101

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: 
Impact:  
Time:  Sat 10/13/2001 at  10:00:00 PM CT thru Sun 10/14/2001 at  12:00:00 AM CT
	Sat 10/13/2001 at    8:00:00 PM PT thru Sat 10/13/2001 at  10:00:00 PM PT
	Sun 10/14/2001 at  4:00:00 AM London thru Sun 10/14/2001 at  6:00:00 AM London
Outage:  Monthly Maintenance - Lucent CMS & Conversant Full Back-up
Environments Impacted:  Call Centers
Purpose: Monthly Maintenance
Backout: 
Contact(s): 	Cynthia Siniard    713-853-0558
 
TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  No Scheduled Outages.

-----------------------------------------------------------------------------------------------------------------------------
								FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management			(713) 853-5536
SAP/ISC                                                                               (713) 345-4727
Unify On-Call 					(713) 284-3757  [Pager]
Sitara On-Call					(713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS			(713) 639-9726  [Pager]
OSS/UA4/TARP				(713) 285-3165  [Pager]
CPR						(713) 284-4175  [Pager]
EDI Support 					(713) 327-3893  [Pager]
EES Help Desk					(713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call                    (713) 327-6032 [Pager]