From: enron.announcements@enron.com
To: houston.report@enron.com
Date: 2000-11-10 17:29:00+00:00
Subject: SUPPLEMENTAL Weekend Outage Report for 11-10-00

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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

November 10, 2000 5:00pm through November 13, 2000 12:00am
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SCHEDULED SYSTEM OUTAGES: 

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: POSTPONED
Impact:  EDI
Time:  Sat 11/11/2000 at  11:00:00 PM CT thru Sun 11/12/2000 at  1:00:00 AM CT
 Sat 11/11/2000 at    9:00:00 PM PT thru Sat 11/11/2000 at 11:00:00 PM PT
 Sun 11/12/2000 at   5:00:00AM London thru Sun 11/12/2000 at 7:00:00 AM London
Outage:  EDI HUB DISK VOLUME INCREASE
Environments Impacted:  Corporate
Purpose: Continued EDI volume increases require the addition of more disk 
space for EDI operations.  
Backout: Utilize current configuration w/o new HACMP configuration
Contact(s):  Jack Metkus    
  Jim Nelson  3-7799  713-327-2007
  Karen O'Grady  5-7149  713-327-4805
  Jack Metkus  3-0362  713-288-0743

EI: SEE ORIGINAL REPORT

ENRON NORTH AMERICAN LANS:  No Scheduled Outages.

FIELD SERVICES:  No Scheduled Outages.

INTERNET: ALSO SEE ORIGINAL REPORT
Impact:  eol
Time:  Fri 11/10/2000 at  6:00:00 PM CT  thru Fri 11/10/2000 at  7:00:00 PM 
CT 
 Fri 11/10/2000 at  4:00:00 PM PT thru Fri 11/10/2000 at   5:00:00 PM PT
 Sat 11/11/2000 at 12:00:00 AM London thru Sat 11/11/2000 at  1:00:00 AM 
London
Outage:  eol net change
Environments Impacted:  EOl
Purpose: 
We have found that IP multicast storms on the EOL internal subnet 172.16.21.0 
briefly incapacitate the EOL firewall eolfw1.  To solve the problem, we will 
insert a new VLAN/subnet 172.16.23.0 between 172.16.21.0 and the firewall so 
that no IP multicast traffic will reach the firewall interface.  Physical 
work includes running two copper cables from trd-cx[12]-3405 port 6/7 to 
eolfw1 and logical work entails defining the new VLAN on the 
switches/routers, enabling interface vlan23 and changing

ip route 192.216.56.0 255.255.255.0 172.16.21.4
ip route 192.216.57.0 255.255.255.0 172.16.21.4
to
ip route 192.216.56.0 255.255.255.0 172.16.23.4
ip route 192.216.57.0 255.255.255.0 172.16.23.4
on the routers, and replacing
route inside 10.0.0.0 255.0.0.0 172.16.21.1 1
route inside 172.16.0.0 255.242.0.0 172.16.21.1 1
route inside 192.168.0.0 255.255.0.0 172.16.21.1 1
with
route inside 10.0.0.0 255.0.0.0 172.16.23.1 1
route inside 172.16.0.0 255.242.0.0 172.16.23.1 1
route inside 192.168.0.0 255.255.0.0 172.16.23.1 1
on eolfw1.
Backout: 
Contact(s):  Anchi Zhang  713-853-5464 
     
LOTUS NOTES: No Scheduled Outages.

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS: ALSO SEE ORIGINAL REPORT     
Impact:  CORP
Time:  Sat 11/11/2000 at  8:30:00 AM Buenos Aires thru Sat 11/11/2000 at  
5:00:00 PM Buenos Aires
 Sat 11/11/2000 at  5:30:00 AM CT thru Sat 11/11/2000 at  2:00:00 PM CT
 Sat 11/11/2000 at  3:30:00 AM PT thru Sat 11/11/2000 at  12:00:00 PM PT
 Sat 11/11/2000 at  11:30:00 AM London thru Sat 11/11/2000 at  8:00:00 PM 
London
Outage:  Maintenance electricity
Environments Impacted:  ESA - Buenos Aires
Purpose: Electrical security
Backout: Back to the original project.
Contact(s):  Ariel Bruch    
  Nilson Busto  55-11-5503-1347 office
55-11-9233-7481 cel  
           
Impact:  ESA
Time:  Sun 11/12/2000 at  2:30:00 PM Brazil thru Sun 11/12/2000 at  6:00:00 
PM Brazil
 Sun 11/12/2000 at  10:30:00 AM CT thru Sun 11/12/2000 at  2:00:00 PM CT
 Sun 11/12/2000 at   8:30:00 AM PT thru Sun 11/12/2000 at  12:00:00 PM PT
 Sun 11/12/2000 at  4:30:00 PM London thru Sun 11/12/2000 at  8:00:00 PM 
London
Outage:  Maintenance to the electrical systems
Environments Impacted:  Sao Paulo Office
Purpose: Security maintenance
Backout: Back to the original project.
Contact(s):  Nilson Busto  55-11-5503-1347 office
55-11-9233-7481 cel  
  
SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: SEE ORIGINAL REPORT
    
TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  
Impact:  CORP
Time:  Fri 11/10/2000 at  6:00:00 PM CT thru Sat 11/11/2000 at  8:15:00 AM CT
 Fri 11/10/2000 at  4:00:00 PM PT thru Sat 11/11/2000 at  6:15:00 AM PT 
 Sat 11/11/2000 at  12:00:00 AM London thru Sat 11/11/2000 at  2:15:00 PM 
London
Outage:  Unify
Environments Impacted:  Unify Users
Purpose: For better I/O performance
Backout: Restore the database with the backup
Contact(s):  Jaikishore Bharathi   713-853-0347 
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FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center
(713) 853-5536   Information Risk Management

Specific Applications Help:
Unify On-Call      (713) 284-3757  [Pager]
Sitara On-Call     (713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS   (713) 639-9726  [Pager]
OSS/UA4/TARP    (713) 285-3165  [Pager]
CPR      (713) 284-4175  [Pager]
EDI Support      (713) 327-3893  [Pager]
All Other Systems    (713) 563-5797  [Pager]
      or (713) 563-5987  [Pager]