Напиши текст вакансии для должности "SAP Support Specialist – EPM & Analytics / Специалист поддержки SAP EPM & Analytics". Название компании: "Санкт-Петербургский филиал компании ГАЗПРОМ Германия ГмбХ". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'SAP', 'SAP BW', 'SAP BI', 'SAP BPC'

Our Application Support team based in St-Petersburg is looking for a specialist to work with SAP BW system all over Gazprom Germania Group as 2nd line support and to take part in implementation projects. Responsibilities:  providing operational and technical application support to internal business functions; resolving incidents and service requests in line with agreed policy, process, and SLAs; gathering and structuring the information provided by users; gathering necessary approvals to progress tickets accordingly; working closely with 3rd line support team on major incidents and change activities delivery; acting as a single point of contact for communication on incidents; delivering solutions on time and with high quality.  Requirements:  1+ years of experience with SAP BW; experience of application support; functional and technical knowledge of the SAP BW components and its integration with other SAP modules; excellent communication skills, both verbal and written; ability to prioritize to meet strict deadlines; Upper-Intermediate level of English; Intermediate level of German will be a plus.  Conditions:  working in the global matrix team of Gazprom Germania Group; voluntary medical insurance; life insurance; compensation of fitness; professional and career growth.