Напиши текст вакансии для должности "Technical support engineer". Название компании: "Tools For Brokers". Расположение: Санкт-Петербург. График работы: Гибкий график. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Английский язык', 'Умение работать в команде', 'Техническая поддержка', 'Business English', 'TCP/IP', 'Administrative Support', 'Customer Support', 'SQL', 'PostgreSQL', 'MySQL', 'Databases', 'Windows Server', 'Администрирование серверов Windows', 'Atlassian Jira', 'Helpdesk', 'Atlassian Confluence', 'IIS'

Tools for Brokers technical department is looking for a technical support engineer to join our team. We are on the B2B model, so our support team is working with brokers from all around the globe and focusing on solving tough technical tasks. Our clients rely on the experience and high skills of our support team as well as the quality of the service we provide. Our daily tasks include troubleshooting the apps and plugins developed by T4B, investigate the reasons for errors in production environments, communicating with DEV and QA teams to find solutions to complicated issues, and provide our clients with information about how things work. We value people with great ambitions, who know what the word &quot;responsibility&quot; means, who won&#39;t leave any request unnoticed and are ready to show their imagination while solving the problem. Improvisation skills applied in engineering are what we are willing to see. We have multiple teams in our department, and every team has many variants of time shifts. On the other hand, we don&#39;t practice &quot;flexible&quot; shifts because we value our specialists&#39; health and free time. So that, we are sure you will find the most suitable schedule here! Tech Skills we would like to get from you:  Responsible approach to the work you do; Advanced English and Russian Windows server administration; Write basic queries of SQL (select/insert/update); Networking;  Additional points that could help you to look more attractive for us:  FinTech experience; Understanding of Client-Server apps architecture; Basic knowledge about APIs.  Responsibilities we can give to you:  Communicating with clients, host providers, ISPs by email or messengers (a constant practice of written and voice English); Deal with incidents, questions, and issues on a daily basis, coming up with solutions or workarounds (more than 99% of cases are unique); Gather the information, add it up to the knowledge base and share this information with your colleagues; Every day work in a team full of specialists that will inspire you to be more and more experienced!  What you will get in addition:  Great opportunity to work in a friendly team of professionals and improve together not only in a professional way; Remote work during the covid times. Further, you can choose the best option for you - to work remotely or to work in the office; High official salary and 28 days of vacation. We bet you won&#39;t want to spend them the first year, and we will have to tear you off from the work; Ability to influence and improve the company workflow; Participation in sports events; Corp events and teambuilding activities; Health insurance and the possibility to join English courses; The giant modern office is 2 minutes from the metro station Ladozhskaya by walking, 10 minutes from Nevskiy avenue by car!  That&#39;s it, if you like what you see, please contact us here and describe your motivation in your initial message.