Напиши текст вакансии для должности "Customer manager (Germany)". Название компании: "Система Геткурс". Расположение: Москва. График работы: Удаленная работа. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Английский язык', 'HTML', 'CSS', 'Business English', 'Skype', 'Немецкий язык'

GetCourse (GC) https://getcourse.io/ is a leading SAAS-platform to create, sell and manage online-courses. It is used by coaches, teachers, e-learning businessmen for hosting seminars, training, offline and online studies. In Russia GetCourse is the leading platform for the online-courses market. In 40 counties we have 13 000+ clients who earned more than $600 mln in 2020 using GC. Inspired by its successful development in Russia, GetCourse management team decided to start its international growth.   Main responsibilities  Clients technical support:  - consulting on the functionality and capabilities of the system - functional testing - writing bug reports, technical specifications  Conducting training consultations via Skype (or Zoom) for new clients Conducting consultations and system settings according to client tasks:  - binding the client&#39;s domain to our ns-server - work with CMS, html editing - mailing setting up - training structure setup - setup business processes for schools - setting up channels for traffic accounting using utm tags - analysis of sales and conversions - consulting on any aspect of the system  Consulting users by phone Knowledge base support and expansion  Requirements   Strong technical background at IT software companies in customer support at least 1 year is must   German - Advanced, English - Upper intermediate   Knowledge of CSS &amp; html codes will be an advantage   Personal experience in making your site on your domain will be an advantage   Analytical mindset   Attentiveness to details is essential   We offer  Work in IT environment with entrepreneurship type of mind with minimum of bureaucracy 40 working hours per week + home-office Remote work on your device Probation period – 3 months    Please, pay attention to the comment: we consider candidates only with a cover letter in German.