Напиши текст вакансии для должности "Technical Writers Lead". Название компании: "Дартс рекрутинг сервисез". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: От 3 до 6 лет. Ключевые навыки: 'Teamleading', 'Английский язык', 'Project management', 'Business Development', 'Team management', 'Technical Translation', 'Customer orientation', 'B2C', 'English', 'Technical Writer', 'Customer Support', 'Written Translation', 'Analytical skills', 'SaaS'

Our customer, a large IT company, in connection with the development of the project on the international market, requires:Technical Writers Lead Product: A multiplatform SaaS product with hundreds of B2B customers from all over the world. We are looking for an experienced leader, who will drive creating both external and internal knowledgebases together with the technical writers team. The goal is to build transparent knowledge sharing process, translate every technical detail to a simple language.  What will I be doing?    Support, development and organization of the work of the technical writers team;   Organize the process of technical documentation creation;   Develop the help center for our clients with a problem-solving approach;   Build an internal knowledge base with the detailed description of system features;   Maintain the existing documentation and constantly improve it;   Create tutorials, step-by-step instructions for a support team;   Create API documentation;   Build onboarding procedures and checklists for new clients;   Follow style and standards.   What skills do I need?    Fluent written English (C1 is a must);   5+ years experience as a Technical Writer/System Analyst/UX engineer;    Experience in leadership and team management;   Understanding what knowledge management is and an experience in implementing the correct knowledge management process in a product company;   Experience with Git;   Excellent written communication skills;   Experience in working with a large documentation base.   Experience in managing documentation’s effectiveness;   Ability to autonomously meet deadlines and work under pressure in a fast-paced environment;   Ability to learn quickly.   Benefits    Competitive salary;   Comfortable office (Saint-Petersburg);   Opportunity to work fully remotely or several days per week;   Working with a product that matters. Our technology helps protect millions of users of online services worldwide;   Professional growth: we hire people we trust, and we give team members autonomy to do their best work;   Ability to sponsor educational activities for you;   Regular compensation reviews - we reward great work!