Напиши текст вакансии для должности "Multilingual customer support manager". Название компании: "Icons8". Расположение: Санкт-Петербург. График работы: Удаленная работа. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Деловая коммуникация', 'Customer Support', 'Customer Service', 'Работа в команде', 'Английский язык', 'Техническая поддержка', 'Usability', 'Письменный перевод', 'Немецкий язык', 'Французский язык', 'Китайский язык'

We&#39;re Icons8, the group of services (icons, sounds, photos, and desktop software for design) that our community loves. Love is the actual word people use when speaking about us: just search Twitter for icons8 or check the comments on our pages. We want to care about them as much as we can, and we need your help. We need a multilingual customer service hero who can fluently speak English and other languages (preferably Chinese).  Your main mission will be to build friendly relationships with our customers from different countries. Apart from the customer service, you can occupy yourself with:  localization of our knowledge base and website content; writing articles for our blog and social media; usability testing of our services.  Those are optional tasks; you may choose something else or just work in support. Before the interview, we will send you a short test task. What to expect?  Support in our online chat — that&#39;s the main mission. Managing FAQ and optimization of the whole support process. Create customer happiness — that&#39;s the most important of all.  Requirements:  Fluent written English and some other languages. Having a technical background is a huge benefit! You should like people, design, and technology (or at least some of them).  Deal breakers  If you don&#39;t like working together and experimenting together. It&#39;s not a position to follow procedures; it&#39;s a position to learn and try new stuff together.  Before sending a letter, please: Briefly introduce yourself in English.Also, please:* Explain your technical background (maybe you use a coffee maker or write HTML with closed eyes).* Write about your experience.