Напиши текст вакансии для должности "ERP Support Specialist (evening shift)". Название компании: "Semrush". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Английский язык', 'Customer Support'

Semrush is a leading digital marketing toolkit for SEO, PPC and content marketing professionals worldwide, with over 7 million digital marketers customers using Semrush to improve online marketing activities and monitor their website’s performance, as well as their competitor’s.With over 45 tools within the software and search data for 140 countries, Semrush provides solutions for in-house marketing teams and agencies working with clients in any industry.In its niche and pricing segment, Semrush is an absolute leader in helping good marketers become great! Our finance IT Department is growing and seeking a talented ERP Support Specialist for the work-in-shifts schedule, including evening shifts. The mission is to provide support to our colleagues overseas and administrate the Oracle Cloud ERP system and its integrations. Key responsibilities:  Supporting in-house users via chats, phone, and JIRA requests. Training and describing “how to’s” in ERP systems to our in-house users. Participating in internal projects on knowledge-base improvements and internal company-wide projects.   Working hours are: 09.00 am - 06.00 pm / 03.00 pm - 12.00 am MSK  Job requirements:  English B2 - C2. Experience in support and/or administrating ERP / finance systems. Experience with Oracle Cloud ERP would be a significant advantage. Good time management skills and ability to meet deadlines with no supervision. Strong analytical skills. Ability to work independently as well as undertake sole problem-solving.  Nice-to-have skills:  Experience in supporting Alfresco. Willingness to be helpful and, constantly learn and grow, along with a creative and playful approach to achieving goals.  What we offer apart from a competitive salary:  This offer stands for the “FLEX” work format: some days in a week, you work from the office (10 mins from the metro station Moskovskiye Vorota), and some #wfh. Trust us, it’s an efficient way to work. Proven!    The expected compensation consists of the base salary and the bonus and is further discussed at the interview.   Flexible working day start that would suit a night owl or an early bird. You can start between 9:00 am and 12:00 pm.   Health insurance with dental coverage. Life insurance.   Agile approach to work (we’ll gladly teach you).   Online English classes.   Training/online courses and workshops/conferences/books to improve your hard and soft skills.   Financial compensation for sports and hobbies (gym/dancing/climbing/horseback riding/painting/wakeboard – you name it. The choice is yours.)   Corporate psychologist consultations. The mental health of our employees is as important to us as their physical well-being.   Awesome parties, team building, and corporate events in different formats – both online and offline, depending on the current global situation. We can have fun in any case! :)   Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit and individual qualifications.