Напиши текст вакансии для должности "Customer Support Representative". Название компании: "Hype Auditor". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: Нет опыта. Ключевые навыки: 'Английский язык', 'Customer Service', 'Business communication', 'Customer Support', 'Negotiation skills', 'Interpersonal skills', 'Немецкий язык', 'Французский язык'

Who Are We? HypeAuditor is a leading B2B influencer marketing platform with customers from all around the world. We provide tools and reports for influencer search on Instagram, TikTok, YouTube, Twitch and Twitter. HypeAuditor Today:    Data provider for biggest media outlets like Forbes, The Washington Post, Business Insider, Entrepreneur etc.   More than 750 000+ subscribed users.   Trusted by the world’s leading brands like Dior, Amazon, L&#39;Oréal, H&amp;M, Unilever, Louis Vuitton etc.   We’re honored to be named one of America&#39;s Best Startup Employers 2021 by Forbes.   Job Overview As a customer support manager, you will help our customer with solving day-to-day issues, support in technical, administrative and product concerns. Responsibilities   Support users by e-mail and chat/   Work in close collaboration with devs, sales, and customer success teams.   Participate in handling the knowledge base (creating and localization).   Provide internal departments and management with customers’ feedback.   What we expect from you:   English - must have (Native or Advanced)   German and French - must have (Advanced OR Good speaking and writing comprehension)   Customer support related experience.   Desire to move up and grow with the company.   Analytical skills and strong desire to evolve in IT.   The ability to work well with others.   Good problem-solving skills.   Energy, enthusiasm, and motivation.   Intelligence and the ability to learn quickly.   Benefits:   Compliance with the norms of the Labor Code of the Russian Federation (including a completely white salary).   To be part of an international company that is growing steadily and occupies a leading position in the market   An opportunity to learn from the best professionals at the peak of the industry.   Lack of bureaucracy, flexibility and speed of decision making.   The ability to work remotely from anywhere in the world or in the St. Petersburg office.   Regular sporting events, trips, corporate events and parties.