Напиши текст вакансии для должности "ERP Support Engineer (Level 2)". Название компании: "Акуматика". Расположение: Москва. График работы: Удаленная работа. Опыт работы: От 3 до 6 лет. Ключевые навыки: 

  Responsibilities:  Provide 2nd level support and troubleshoot issues pertaining to Acumatica solutions. Communicate effectively with individuals/partners to ensure high quality and timely resolution of customer requests. Transfer misdirected customer requests to an appropriate party. Contribute ideas to resolve problems to better serve the customer and partners Participate in activities designed to improve customer satisfaction and business performance. Offer solutions to issues that are often non-standard/non-routine and require some clarification.    Qualifications/Skills:  Excellent client management and communication skills Proficient in English A good understanding of one of the below areas: Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Distribution (Opportunity, Proposal, Sales Orders, Forecasting), Inventory Management (Purchasing and Fulfillment) and/or CRM Previous consulting experience with ERP system solutions such as Dynamics AX, Dynamics NAV, SAP, Oracle EBS, JD Edwards, Sage, Siebel or other is a huge advantage Basic SQL knowledge Familiarity with C# is a plus Technical Support Experience is preferred.