Напиши текст вакансии для должности "User Success Specialist – Russia WQBRAIN". Название компании: "WorldQuant". Расположение: Москва. График работы: Полный день. Опыт работы: От 3 до 6 лет. Ключевые навыки: 'Английский язык', 'MS Outlook', 'Business English', 'Customer Relationship Management', 'Teamplayer', 'Presentation skills', 'Teamleading', 'Python', 'Unix', 'Helpdesk', 'Scripting', 'Information Security'

About WorldQuant BRAIN BRAIN is a group within WorldQuant similar to a traditional B2C fintech setup. Our mission is to simplify quant finance and provide global opportunities for individuals to participate remotely in this initiative, while potentially learning ground breaking quant finance, AI and ML concepts. WorldQuant BRAIN provides an AI-based crowdsourcing platform for external participants to contribute alphas and various other models or algorithms to the firm’s business. BRAIN is comprised of an entire ecosystem within the firm that includes resources from various technology, data, business and operations groups throughout the firm globally. Today, BRAIN is still fairly young – though it’s a full featured business with forward looking plans that run into years. The Role: We are seeking an exceptionally talented engineer to join our user success team. The role has two aspects:  Troubleshooting user issues:  Be the first port of contact for all queries raised by our users. These will involve a fairly complex set of aspects including data, tech and signals (alphas) Gather customer feedback and share with our Product, Sales and Marketing teams     Backend engineering:  Optimization, speed and software quality – including load sequencing Security and application access – including role management Storage and data versioning Web application server side Scripts for basic automation like CI/CD    What You’ll Bring:  Experience as a Customer Support Specialist or similar CS role Experience using help desk software and remote support tools Excellent communication and problem-solving skills Experience with Python Familiar with Unix Familiarity with the quant or finance industry is a plus  Why you Will like working for WorldQuant BRAIN:  You will work with some of the smartest and most exciting people in the industry. We are a high-performance organization looking to solve quant finance problems at scale As part of this team, you will not only work on your primary skill and role, but will contribute to the evolution of this how this developing business is defined in the coming years Clear career path from the country role towards regional and global roles We value diversity and inclusivity. We are an equal opportunity employer Want an inside look into life at WQ? Click here to hear from our employees  What we offer:  Multifaceted work without routine in a leading international company; Competitive compensation package, which may include annual bonuses and annual salary increases; Healthy work-life balance support (flexible start of working day, parental leave, sabbatical after 5 years of service etc); Possibility for business trips; Regular team building, competitions and corporate events; Monthly team lunches; Social package: Medical insurance and cancer insurance for employees and their family member including dental (wife/husband, children under 23 years old); Life insurance for employees only; Support program for employees and their relatives on psychological, legal, and financial issues; Sick leave – 100% of salary, including full payment of maternity leave (140 days); Parental leave program up to 3 weeks for secondary care givers (fathers) with 100% pay; 3 additional vacation days per year; Culture of continuous learning: certification, online and offline training in Russia and abroad, English classes, mentoring in professional development; Fruits &amp; snacks in the office.