Напиши текст вакансии для должности "Customer Support Operator". Название компании: "Social Discovery Ventures". Расположение: Москва. График работы: Удаленная работа. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Sales Skills', 'Customer Support', 'Английский язык', 'Conflict resolution'

Why are we looking for people? You may wonder... Thankfully, our projects here at Social Discovery Ventures are expanding rapidly, so at this time, we are seeking a Customer Support Operator to join our customer care dream team on a remote-work basis. We work with exciting and vibrant platforms such as dating, chat and streaming sites and applications. This is a unique opportunity to communicate with international customers from all around the world! You never know where your next customer calls from :) So, who are we?  Social Discovery Ventures is an international internet holding company that specializes in creating, developing and promoting communication platforms. Our websites provide our customers with the opportunity to find love, expand their social and business networks, communicate, learn languages, find travel buddies, play online and make friends. We have also invested in over 50 international projects, some of which include StreetLife, LinguaLeo, Roomi, Shazam, TripTogether and Dating.com. Are you and our team a perfect match? Let’s check below!  You are definitely someone we would love to invite if:   You are fluent in English (other languages would be considered a benefit)   You have experience working with international customers   You can swiftly navigate through difficult situations and adapt to fluctuating circumstances (something like Chuck Norris)   You can come up with and provide professional solutions to complicated cases   You can provide an outstanding quality service (think 7-star hotel type of service)   Of course, it would also be absolutely fantastic if:   You have fast typing skills in English   You are a quick learner and you can absorb large volumes of information   You can psychologically analyze people and be sensitive to their emotions   You are stress resistant, energetic and never hesitant to show initiative   You have a ‘can-do’ attitude and you believe that ‘everything is possible’   So, what is this role all about?   Consulting our customers on all raised questions and/or concerns related to our websites and applications   Working timely, speedily and effectively with all customer requests, understanding how to prioritize when needed   Resolving all customer issues with the goal of customer retention (we do want to keep our customers more than anything, after all)   Promoting our products to customers upon opportunity (selling with reason)   Maintaining a high standard of service quality (for it is our heart and soul)   What’s on the table?    A convenient evening shift 15PM-12AM (Mon, Tues days off)   Remote work from the comfort of your home (PJs are welcome!)   Flexibility in labor registration according to your needs   The opportunity to sharpen your skills in high-quality international customer service, negotiation and communication   Participation in informative seminars about the latest trends   Corporate Health Insurance Program   Corporate team events, contests   Loyalty bonus (CSD)   Snacks   Training and Development programs   Corporate souvenirs   Karma point program Knowledge exchange with Malta team coming to Moscow and our Team going to Malta.   Employee assessment and evaluation   SDV is the place where you can prosper on your career path. By joining our team, you will not only gain invaluable experience but also find new friends, make interesting acquaintances and get limitless positive energy! We here at SDV are all about Art &amp; Technology.