Напиши текст вакансии для должности "Специалист технической поддержки". Название компании: "A&D Mortgage". Расположение: Санкт-Петербург. График работы: Удаленная работа. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Английский язык', 'Teambuilding', 'Time management'

Let’s get acquainted: AD Mortgage is:  One of the TOP Direct Mortgage Lender with almost 16 years history, which offers a full spectrum of innovative lending products to meet a home buyer’s needs in the USA Headquarter in Hollywood, FL. We represent our A+++ service in 22 states but are striving to obtain licenses in every State of US and to become a Nationwide Mortgage Lender Our employees are our most valuable resource and their knowledge and expertise play an important role in achieving our Client’s goals. We are 150+ employees, and it’s just a beginning.  We are waiting for responsible, motivated, diligent employees who are ready for efficient work with details and constant development in cooperation and completing projects with members from abroad. We offer:  Incredible international experience in mortgage loaning without relocating from Russia Amazing atmosphere in a team of like-minded people, who strive to grow-up in a professional way Perfect opportunity to improve your English with native speakers Everything you need for comfortable work: competitive salary (totally white), official employment according to Russian labor legislation, fixed working schedule (5/2), comfortable office with good transport accessibility, corporate training system (paid internship), the possibility of continuous development and local training.    Service Desk – Profile Management Job description:  User profile management for enterprise systems – password resets, unlock accounts, create accounts; Adhere to all existing processes, best practices, procedures, and work instructions; Adhere to established service-level agreements (SLAs); Perform other related duties as assigned; Readiness to work in nontraditional Working schedule.  Qualifications:  Bachelors or Engineering-related/Computer Science program course of study ; At least 1 year in a technical support role supporting Windows and Microsoft Office; Basic knowledge and understanding of computer networking, telephony and PC components; Excellent customer service skills and ability to build relationships; Strong communication and interpersonal skills; Ability to be concise and communicate thoughtfully in both written and verbal form.