Напиши текст вакансии для должности "Support manager (Ukrainian native speaker)". Название компании: "Karuna". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: Нет опыта. Ключевые навыки: 'Английский язык', 'Customer Service', 'Customer Support'

Karuna is an IT company from St. Petersburg. We’ve been steadily developing since 2015. There are already 600 of us, and we continue to grow and create online products that lead the global market. Currently, we are looking for a Customer Support Specialist. You will be able to communicate with people from different countries as well as with those who speak your language: we have colleagues and clients all over the world. We will teach you new things and help to grow: one of the largest numbers of promotions in the company falls on our department. Here you can start your journey in Karuna or fall in love with our friendly team and successfully develop in the Support. We are for a systematic approach: our work has a clear plan and structure. Setting both personal and team goals — those that can only be achieved together. Therefore, we are one for all and all for one. Here you will get any help, advice and assistance. Your main tasks at the position will be to:- consult Clients about products of the Platform mainly via chats and emails;- promptly respond to requests of our Clients and help them solve their queries and issues;- follow internal rules and standards of Customer service. Requirements:- Ukrainian native speaker,- English - literate Upper-Intermediate/Advanced and above,- the ability to work remotely: own PC, stable Internet connection,- personal qualities: responsibility, stress tolerance, discipline, desire to work and gain new knowledge, politeness, ability to work with large volumes of information and multitasking,- the ability to work 40 hours per week,- experience as a support specialist will be an advantage. Conditions:- remote long term work,- 14 days of paid training,- flexible working schedule (including night shifts) paid hourly;- day-offs,- VHI;- compensation for the cost of sports of your choice;- training at the expense of the company: financing of courses/seminars/training;- English language courses on italki,- great perspective for real career growth.