Напиши текст вакансии для должности "Junior System Administrator". Название компании: "DINS". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Customer Service', 'Английский язык', 'Atlassian Jira', 'Mac Os', 'Administrative Support', 'Linux'

We&#39;re lookig for colleague to Helpdesk team. Responsibilities:  Assist with new users onboarding. Serve as the first point of contact for internal customers. Walk the customers through the problem-solving process. Monitor incoming IT-related requests, classify and react quickly. Work with incidents, requests, problems, and log corresponding activity in ticketing system (Atlassian JIRA). Keep internal customers updated regarding their requests changes. Provide accurate information and support regarding IT products and services.  Professional requirements:  General awareness of computer systems, operation systems (Windows, Linux, macOS), networks, PC diagnostics. Resourcefulness and quick-thinking nature - ability to troubleshoot unknown technical issues as they arise. Ability to deploy, configure, and support operating systems on desktop and mobile devices. Understanding information security principles within computing systems and user devices. Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, and time. English - upper-intermediate.  Would be a benefit:  English - Advanced level. Atlassian products experience (Jira, Confluence, Fisheye). Microsoft Office 365, Microsoft Active Directory, Hyper-V. Windows Server, Linux.  Conditions:  Well coordinated professional team. Cutting edge technologies, interesting and challenging tasks, great opportunities for self-development, professional and career growth. Corporate training programs, English language courses. Job placement and payment of salary take place according to the labor code Sick leaves 100% paid 28 day vacation 100% paid in accordance with the current salary 2 offices in 10-minute walk from the subway Nonresident applicants are granted Relocation Bonus