Напиши текст вакансии для должности "Technical Support Specialist". Название компании: "AliExpress Россия". Расположение: Москва. График работы: Полный день. Опыт работы: Нет опыта. Ключевые навыки: 'Пользователь ПК', 'Техническая поддержка', 'Tech Support'

Responsibilities:   Monitoring and working with alerts in Opsgenie and Jira systems; Escalation of incidents, process tracking; Processing requests from colleagues in the ITSM system, support of incidents until they are closed; Work in Jira, Slack and internal systems of the company for internal tasks of interaction with other departments of the company; Communicate with colleagues from China and external customers.  Requirements:   Stress resistance - there can be many problems at once and all are urgent; Proactive - it is necessary to bring the matter to the end; Sociability - look for people who can solve the problem at any time of the day or day; Responsibility, discipline; Knowledge of English sufficient for reading and correspondence.  What we offer:  Work for one of world&#39;s biggest IT companies in Russia; Comfortable office in Moscow City with limitless fruits and coffee; Competitive salary with performance-based bonuses; Mac or Windows laptop of your choice; Corporate medical insurance.