Напиши текст вакансии для должности "Technical trainer". Название компании: "Genesys". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Английский язык', 'Customer Service', 'Learning & Development', 'Customer Support', 'Technical Translation', 'Training', 'Coaching', 'Teamplayer', 'technical instructor', 'call- center'

Job Description: The Technical trainer is an entry-level instructor position responsible for delivering high quality technical product training across multiple platforms through in-person and virtual training commitments. This position may also support multiple time zones, locations, and languages. Location: Remote   Responsibilities:   Prep and deliver engaging and inventive in-person and virtual classroom training Pick up new skills quickly Primarily deliver classes designated as “core” to platform understanding Gauge and adjust your style and timing to best suit your students Practice continuous improvement in all aspects of the job, including, but not limited to:  review and incorporate feedback adjust daily activities and delivery methods for lessons learned attend professional development training and conferences   Build strong customer relationships and deliver customer-centric solutions Collaborate in upkeep of course content Other duties as assigned    Requirements    Fluent in English, another language is a plus Training experience preferred General experience with Telecommunications or Contact Center or Customer Services environments preferred Excellent interpersonal presentation and communication skills – both written and verbal  Proactive and independent with a positive attitude Takes on learning opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Resolves conflict situations effectively with a minimum of noise Empowered by ownership of projects Thrives in a dynamic environment with a high-level of self-sufficiency Travel may be required – up to 35%    Conditions and benefits of working in Genesys:  Competitive salary with bonuses and regular merit increases. Flexible schedule. Medical insurance for you and one of your relative (dental and life insurance included). 31 days of vacation per year. 100% paid sick leave policy. English classes online. Team of professionals and a warm friendly atmosphere.