Напиши текст вакансии для должности "ИТ-специалист". Название компании: "PwC". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 

IT Service Desk Specialist is responsible for:　  taking part in remote assistance for 2000+ users across Russia;　 work as a member of a distributed Service Desk team in Russia in accordance with ITIL practices and methodology;　 hardware preparation and maintenance (laptops, desktops, printers, peripherals);　 support audio/video conferencing services for Saint-Petersburg office;　 local assistance to Saint-Petersburg Information Security Officer;　 local assistance to Saint-Petersburg IT administrators in server/network equipment maintenance;　 participation in local/country IT projects.　  Mandatory requirements:　  at least one year of professional experience in IT area (HelpDesk, administration)　 English language (intermediate level or above)　 good communication skills both in Russian and English (speaking, writing)　 good knowledge of information security concepts (technologies, methods)　 good knowledge of Microsoft Windows operating systems　 wide experience in Microsoft Office products troubleshooting　 basic knowledge of network protocols and infrastructure　 university degree (technical profile preferably)　 ability to fast learning, result oriented　 proactive approach in solving any problems　 ready to work under pressure and meet tough deadlines　 multitasking, ready to process large volumes of information　  Optional requirements:　  basic knowledge of ITIL v.3 Foundation (Incident Management, Problem Management, Change Management)　 basic knowledge of Windows Server 2008/2012 (AD, GPOs, ACLs, DHCP, DNS)　 basic knowledge of Network technologies (TCP/IP, VPN, Internet/Intranet services, IP-telephony)　 experience in deployment/maintenance of information security solutions (antivirus, firewall, IDS/IPS, DLP, SIEM, etc.)　 experience in Lotus Notes usage, configuration, troubleshooting　 experience in videoconference support and troubleshooting　 experience in mobile devices support and troubleshooting (Apple, Android)