Напиши текст вакансии для должности "Support Team Lead". Название компании: "LLC FINTERNA". Расположение: Санкт-Петербург. График работы: Удаленная работа. Опыт работы: Нет опыта. Ключевые навыки: 'Английский язык', 'Atlassian Jira', 'Analytical skills', 'Multitasking'

The international company with a newly established office in Moscow is looking for a Support Team Lead. We provide our clients with services in various industries and sectors such as development, IT, marketing, and accounting. We would like you to join our successful team and work together for mutual benefit and growth. Responsibilities:  Monitoring, performance testing and testing of the new functionality used; Diagnostics and solution of user problems when working with the software used; Service tickets from JIRA service desk portal; Ability to learn quickly and work as a part of a team; Prioritizing user requests; Providing individual solutions for customers based on their business needs.  Requirements:  A challenging and inquiring mind; Attention to details and tenacity; Quick logical thinking; Sociability, communicability; Intermediate level of English with good communication skills to chat quickly.  Conditions:   Official employment according to the labour code of the Russian Federation;   Official monthly paid salary (the level to be discussed with a successful candidate);   Insurance program;   Corporate mobile services;   Corporate laptop;   Paid week of sick leaves after a year of work;   Growth and skill development within our company;   Office in the Moscow city center;   Friendly team and warm environment;   Remote work is possible.