Напиши текст вакансии для должности "Key Account Manager at WANNA". Название компании: "Wannaby". Расположение: Санкт-Петербург. График работы: Удаленная работа. Опыт работы: От 1 года до 3 лет. Ключевые навыки: 'Sales Skills', 'Customer Service', 'Customer Relationship Management', 'Account Management', 'Business Development', 'Business communication', 'Presentation skills', 'Key Account Management'

The key account manager is responsible for building profitable, long-term relationships with our strategic clients to reach our business objectives. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage. You will see your work has a very satisfying, direct effect on the people you work with. In this role, you will:   Contact strategic clients to understand their requirements and work on the implementation plan;   Provide post-sales support to retain customers;   Deliver customer success as a key metric;   Report on the status of accounts, maintain and timely update CRM records;   Act as a content manager: you will control the release schedule of each client and make sure that their content is delivered on time;   Be a liaison between the client and legal/engineering/3d modeling departments, escalating issue resolution and assisting in negotiations;   Assistance with logistical tasks (asset delivery, shipment, customs clearance);   Cooperate with Head of Business Development and sales team on strategically important initiatives (expand partner network, help with lead generation, etc.);   Help translate 3D modeling recommendations and communicate them back to our prospective partners/ clients.   About you:  2+ years experience in an analogical role; Fluent written and spoken English (B2/C1); Clear and confident communication; You are meticulous and very attentive to details; Previous experience of working with US/Western European customers will be an added advantage; Understanding of tech business; Ability to adjust your schedule; You approach your tasks with professionalism and can execute them well without external supervision.  Benefits:   A fast-paced fashion-tech industry experience: you will work with the top-tier fashion brands and retailers (Gucci, Farfetch, GOAT, Massimo Dutti and many others);   A dream job for a true fashion addict: you will be surrounded by the newest and most hype products, dive deep into this culture and work closely with the representatives of the fashion industry;   You will learn a lot about 3D modeling and augmented reality technologies and will be on the forefront of the new industry shaping trend;   Individual development opportunities and career growth options;   English classes (50% compensation);   Competitive pay;   Medical insurance.