Напиши текст вакансии для должности "Customer success manager". Название компании: "Дартс рекрутинг сервисез". Расположение: Санкт-Петербург. График работы: Полный день. Опыт работы: От 3 до 6 лет. Ключевые навыки: 'Analytical skills', 'Time management', 'Business Development', 'Английский язык', 'Presentation skills'

Customer success manager in the project Sum &amp; Substance The Customer success team is a highly consultative group that owns the relationships with our clients. As a Customer success manager, you are the main point of contact for senior executives at both growing startups and established enterprises. You are the client’s internal advocate and it is your responsibility to make our lead’s and user’s happy, understand their unique needs, drive adoption of Sumsub offerings, and work across internal product team to build the best user-focused ID verification tools. We’re looking for a natural relationship builder who can both manage both day-to-day conversations as well as high level strategic discussions focused around driving revenue for both our users and Sumsub. What You’ll Do:  Manage clients on all levels: technical, business, and product and help them succeed in their goals Manage and grow relationship with Key Client stakeholders Identify opportunities and potential challenges Provide client training and webinars Introduce new features and handle new feature releases Provide client feedback internally Collaborate internally with Sales, Solution Architects, Partners, Product Management, Legal and Marketing teams as the client’s representative  What You Have:  At least 3 years of experience as a Customer Success Manager in tech B2B SaaS companies Advanced proficiency in written and spoken English and Russian Strong analytical skills (data analysis, reports, metrics, etc.)  Bonus Points:  Technically competent and experienced working with SaaS APIs and SDKs Experience working with KYC/AML services/tools Legal/compliance knowledge      What we offer:  Challenging tasks and excellent opportunities for professional growth. Remote work Salary in line with Your salary expectations Possibility to work abroad in 1-1.5 years. Stock options after 2 years of successful operation. comfortable office within walking distance from the metro station &quot;Vasileostrovskaya&quot;