34th Street–Penn Station (IRT Broadway–Seventh Avenue Line) operator New York City Transit Authority
Later years
The city government took over the IRT's operations on June 12, 1940. On August 23, 1985, the Metropolitan Transportation Authority (MTA) awarded a $2.24 million contract to rebuild the station and to double the width of the passageway to Penn Station. The project was scheduled to be completed in spring 1987.Under the 2015–2019 MTA Capital Program, the station, along with thirty-two other New York City Subway stations, underwent a complete overhaul as part of the Enhanced Station Initiative. Updates included cellular service, Wi-Fi, charging stations, improved signage, and improved station lighting. Unlike other stations that were renovated under the initiative, 34th Street–Penn Station was not completely closed during construction. In January 2018, the NYCT and Bus Committee recommended that Judlau Contracting receive the $125 million contract for the renovations of 57th and 23rd Streets on the IND Sixth Avenue Line; 28th Street on the IRT Lexington Avenue Line, and 34th Street–Penn Station on the IRT Broadway–Seventh Avenue Line and IND Eighth Avenue Line. However, the MTA Board temporarily deferred the vote for these packages after city representatives refused to vote to award the contracts. The contract was put back for a vote in February, where it was ultimately approved. These improvements were substantially completed by May 2019.The MTA announced in December 2021 that it would install wide-aisle fare gates for disabled passengers at five subway stations, including 34th Street–Penn Station, by mid-2022. The implementation of these fare gates was delayed; none of the wide-aisle fare gates had been installed by early 2023. The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023. The 34th Street station's customer service center opened at the beginning of March 2023.Ridership
34th Street–Penn Station on the Broadway–Seventh Avenue Line is continually ranked as one of the busiest stations in the subway system. In 2016, it was the fifth-busiest subway station, with 27,741,367 riders as recorded by the Metropolitan Transportation Authority. By comparison, its sister station on the Eighth Avenue Line is ranked sixth-busiest, with 25,183,869 passengers. When the Broadway–Seventh Avenue Line station was a shuttle stop before the rest of the South Ferry extension opened, ridership was quite low; in its first year of operation, only 78,121 boardings were recorded.
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