Study context: Chatbot group chat

Participant demographics:
Age Group: 75 - 84
Gender - Selected Choice: Female
Highest level of education completed: Master’s degree
Technical work experience: Yes
Race and ethnicity - Selected Choice: Black or African American

Previous experiences:
{"Please select one instant messaging service from the following list that you use frequently (more than twice a week) and have seen chatbots on. If more than one applies, choose the one you use the most. The rest of the survey will be based on your selection here.": "Discord", "How often do you use the instant messaging service you selected in the previous question?": "Daily", "How often do you notice chatbots in group chats, including seeing them send messages or actively searching for their existence?": "Daily", "Please name 1-2 chatbots you encountered in group chats and describe them in 1-2 sentences.": "MEE6, discord - is a popular moderation and leveling bot in discord group chat, used to automatically moderate conversation assigns roles and engage users by rewarding them with experience points for participating in the chats.\n\nMiss rose, telegram - Miss Rose is a multi-functional Telegram chatbot often used for moderation in group chats, providing features such as banning spammers, sending welcome messages, and managing automated responses to frequently asked questions.", "How often do you interact with chatbots in group chats, including actively tagging/mentioning chatbots in your messages, chatbots replying to your messages, or chatbots reading your messages?": "Daily", "What types of group chats have you seen chatbots in? Select all that apply. - Selected Choice": "Work-related groups,Educational groups (classes, study groups),Friend or family groups,Public forums or community groups", "What types of group chats have you seen chatbots in? Select all that apply. - Other (please specify) - Text": null, "What purposes do you use chatbots for in group chats? Select all that apply.": "Business,Productivity,Education,Entertainment & Games,Food & Drink,Health & Fitness,Music,Social Networking", "Have you ever noticed any chatbots in private group chats you have participated in?": "Yes", "How often do you check for the presence of chatbots whenever you join private group chats?": "Sometimes", "Regarding private group chats - Please elaborate on your answer to the previous question (how often you check for the presence of chatbots when joining private groups).": "I chose \"sometimes\" because my awareness of chatbots in private group chats depends on the context and purpose of the group. In more casual or personal settings with friends or family, I rarely think about chatbots, as the focus is on direct interaction between people. However, in work or project-related private groups, I’m more likely to check for chatbots that could assist with tasks like scheduling, file management, or moderation. In those cases, I consider the potential role of chatbots in automating tasks and how they might impact the privacy or flow of the conversation.", "When do you check for the presence of chatbots in a private group? Select all that apply.": "When a new bot is added into the group,When I notice unusual activity in the group", "Have you ever noticed any chatbots in public group chats you have participated in?": "Yes", "How often do you check for the presence of chatbots whenever you join public group chats?": "Rarely", "Regarding public group chats - Please elaborate on your answer to the previous question (how often you check for the presence of chatbots when joining public groups).": "\nI chose \"usually\" because when joining public group chats, I am more conscious of the presence of chatbots, knowing that they are often integral to managing the flow of conversation and ensuring order in large, open groups. Public groups typically have chatbots for moderation, filtering spam, or providing automated information, which can significantly influence the user experience. As a result, I tend to check for chatbots early on to understand how they might affect the interactions within the group, as well as to ensure I’m aware of any rules or automated processes they might enforce.", "When do you check for the presence of chatbots in a public group? Select all that apply.": null}

Privacy attitudes:
To what extent are you familiar with what information chatbots on Discord can access in group chats?: Moderately knowledgeable
What type of messages do you believe a chatbot on Discord has access to?: All messages sent in the chat, including those that are later deleted.
Following up on the previous question, what information do you believe is included with the message a chatbot has access to on Discord? Select all that apply.: The content of the message itself.,The sender’s username. A user has the same username in different groups.,The sender’s metadata (other than the username), such as profile picture, gender, and email addresses.
What type of information do you believe a chatbot on Discord can access about the group? Select all that apply.: The name of the group.,The list of group members’ usernames.,The roles or statuses of group members (e.g., moderator).

Questionnaire:
Please rate your level of agreement with the following statements about chatbots in group chats.
Your options are 'Strongly disagree', 'Somewhat disagree', 'Neither agree nor disagree', 'Somewhat agree', and 'Strongly agree'.

Q1. Chatbots from group chats with access to users’ data as listed above would raise my privacy concerns.
Q2. I would be concerned that any personal information I share in the group chat could be collected by the chatbot and be used inappropriately.
Q3. I would stop sharing some sensitive information or talking about controversial topics in group chat because of privacy concerns about chatbots.
Q4. I would still use the chatbot after knowing what information it had access to.
Q5. I think chatbots accessing more information than necessary could cause privacy issues in public group chats.
Q6. I think chatbots accessing more information than necessary could cause privacy issues in private group chats.
Q7. I understand how chatbot providers protect the data collected from group chats.

Responses:
Q1: Strongly agree
Q2: Strongly agree
Q3: Strongly agree
Q4: Somewhat disagree
Q5: Strongly agree
Q6: Strongly agree
Q7: Somewhat disagree