Study context: Chatbot group chat

Participant demographics:
Age Group: 35 - 44
Gender - Selected Choice: Female
Highest level of education completed: Bachelor’s degree in college (4-year)
Technical work experience: Yes
Race and ethnicity - Selected Choice: Black or African American

Previous experiences:
{"Please select one instant messaging service from the following list that you use frequently (more than twice a week) and have seen chatbots on. If more than one applies, choose the one you use the most. The rest of the survey will be based on your selection here.": "WhatsApp", "How often do you use the instant messaging service you selected in the previous question?": "Daily", "How often do you notice chatbots in group chats, including seeing them send messages or actively searching for their existence?": "Once or less than once per week", "Please name 1-2 chatbots you encountered in group chats and describe them in 1-2 sentences.": "Chat2Pay (WhatsApp): Chat2Pay is a chatbot integrated into WhatsApp groups in South Africa, used by businesses to facilitate payment processing, allowing customers to make payments and track transactions directly within the chat.", "How often do you interact with chatbots in group chats, including actively tagging/mentioning chatbots in your messages, chatbots replying to your messages, or chatbots reading your messages?": "Never", "What types of group chats have you seen chatbots in? Select all that apply. - Selected Choice": "Work-related groups", "What types of group chats have you seen chatbots in? Select all that apply. - Other (please specify) - Text": null, "What purposes do you use chatbots for in group chats? Select all that apply.": "Business", "Have you ever noticed any chatbots in private group chats you have participated in?": "No", "How often do you check for the presence of chatbots whenever you join private group chats?": null, "Regarding private group chats - Please elaborate on your answer to the previous question (how often you check for the presence of chatbots when joining private groups).": null, "When do you check for the presence of chatbots in a private group? Select all that apply.": null, "Have you ever noticed any chatbots in public group chats you have participated in?": "Yes", "How often do you check for the presence of chatbots whenever you join public group chats?": "Usually", "Regarding public group chats - Please elaborate on your answer to the previous question (how often you check for the presence of chatbots when joining public groups).": "Protection from spam and malicious content: Chatbots may be used to filter spam or malicious links, helping maintain a safe environment.\n\nData privacy: Chatbots might collect personal data or track interactions. Being aware of their presence can help you make informed decisions about what information you share in the group.", "When do you check for the presence of chatbots in a public group? Select all that apply.": "When I first join a group,When a new bot is added into the group,When I notice unusual activity in the group,I check every now and then to see if anything has changed"}

Privacy attitudes:
To what extent are you familiar with what information chatbots on WhatsApp can access in group chats?: Slightly knowledgeable
What type of messages do you believe a chatbot on WhatsApp has access to?: All messages sent in the chat, including those that are later deleted.
Following up on the previous question, what information do you believe is included with the message a chatbot has access to on WhatsApp? Select all that apply.: The content of the message itself.,The message metadata, such as time sent.,The sender’s pseudonym. A user has different pseudonyms in different groups.
What type of information do you believe a chatbot on WhatsApp can access about the group? Select all that apply.: The name of the group.,The roles or statuses of group members (e.g., moderator).

Questionnaire:
Please rate your level of agreement with the following statements about chatbots in group chats.
Your options are 'Strongly disagree', 'Somewhat disagree', 'Neither agree nor disagree', 'Somewhat agree', and 'Strongly agree'.

Q1. Chatbots from group chats with access to users’ data as listed above would raise my privacy concerns.
Q2. I would be concerned that any personal information I share in the group chat could be collected by the chatbot and be used inappropriately.
Q3. I would stop sharing some sensitive information or talking about controversial topics in group chat because of privacy concerns about chatbots.
Q4. I would still use the chatbot after knowing what information it had access to.
Q5. I think chatbots accessing more information than necessary could cause privacy issues in public group chats.
Q6. I think chatbots accessing more information than necessary could cause privacy issues in private group chats.
Q7. I understand how chatbot providers protect the data collected from group chats.

Responses:
Q1: Somewhat agree
Q2: Neither agree nor disagree
Q3: Somewhat agree
Q4: Somewhat disagree
Q5: Somewhat agree
Q6: Somewhat agree
Q7: Somewhat disagree