Study context: Chatbot group chat

Participant demographics:
Age Group: 35 - 44
Gender - Selected Choice: Female
Highest level of education completed: Master’s degree
Technical work experience: No
Race and ethnicity - Selected Choice: Black or African American

Previous experiences:
{"Please select one instant messaging service from the following list that you use frequently (more than twice a week) and have seen chatbots on. If more than one applies, choose the one you use the most. The rest of the survey will be based on your selection here.": "WhatsApp", "How often do you use the instant messaging service you selected in the previous question?": "Daily", "How often do you notice chatbots in group chats, including seeing them send messages or actively searching for their existence?": "4-6 times per week", "Please name 1-2 chatbots you encountered in group chats and describe them in 1-2 sentences.": "1. Slackbot: In Slack, this bot helps automate tasks such as setting reminders, answering questions about Slack commands, and providing onboarding support for new team members in a group chat.\n\n\n2. MEE6 Bot: On Discord, this bot helps manage group chats by moderating conversations, providing automated responses to user commands, and rewarding members for their activity within the group.\n\n\n\n1. Slackbot: In Slack, this bot helps automate tasks such as setting reminders, answering questions about Slack commands, and providing onboarding support for new team members in a group chat.\n\n\n\n", "How often do you interact with chatbots in group chats, including actively tagging/mentioning chatbots in your messages, chatbots replying to your messages, or chatbots reading your messages?": "4-6 times per week", "What types of group chats have you seen chatbots in? Select all that apply. - Selected Choice": "Work-related groups,Educational groups (classes, study groups),Public forums or community groups", "What types of group chats have you seen chatbots in? Select all that apply. - Other (please specify) - Text": null, "What purposes do you use chatbots for in group chats? Select all that apply.": "Business,Productivity,Developer Tools,Entertainment & Games,Finance,Food & Drink,Health & Fitness,Social Networking,Travel", "Have you ever noticed any chatbots in private group chats you have participated in?": "Yes", "How often do you check for the presence of chatbots whenever you join private group chats?": "Rarely", "Regarding private group chats - Please elaborate on your answer to the previous question (how often you check for the presence of chatbots when joining private groups).": "\n\nI don't actively check for the presence of chatbots when joining private group chats. I typically only notice chatbots if they are performing a specific function, such as sending automated messages or helping moderate the group. Otherwise, their presence isn't something I consciously look for.\n\n", "When do you check for the presence of chatbots in a private group? Select all that apply.": null, "Have you ever noticed any chatbots in public group chats you have participated in?": "Yes", "How often do you check for the presence of chatbots whenever you join public group chats?": "Sometimes", "Regarding public group chats - Please elaborate on your answer to the previous question (how often you check for the presence of chatbots when joining public groups).": "\n\nIn public group chats, I am more likely to notice or check for chatbots, especially in larger groups where bots often help with moderation, automated tasks, or delivering information. While I don't always check, I do become aware of them if their functions are prominent, such as welcoming new members or enforcing chat rules.\n\n", "When do you check for the presence of chatbots in a public group? Select all that apply.": "When I first join a group,When a new bot is added into the group,When I notice unusual activity in the group,I check every now and then to see if anything has changed"}

Privacy attitudes:
To what extent are you familiar with what information chatbots on WhatsApp can access in group chats?: Moderately knowledgeable
What type of messages do you believe a chatbot on WhatsApp has access to?: Only messages needed for the normal operation of the chatbot.
Following up on the previous question, what information do you believe is included with the message a chatbot has access to on WhatsApp? Select all that apply.: The content of the message itself.,The message metadata, such as time sent.,The sender’s pseudonym. A user has different pseudonyms in different groups.
What type of information do you believe a chatbot on WhatsApp can access about the group? Select all that apply.: The name of the group.,The list of group members’ usernames.,The roles or statuses of group members (e.g., moderator).

Questionnaire:
Please rate your level of agreement with the following statements about chatbots in group chats.
Your options are 'Strongly disagree', 'Somewhat disagree', 'Neither agree nor disagree', 'Somewhat agree', and 'Strongly agree'.

Q1. Chatbots from group chats with access to users’ data as listed above would raise my privacy concerns.
Q2. I would be concerned that any personal information I share in the group chat could be collected by the chatbot and be used inappropriately.
Q3. I would stop sharing some sensitive information or talking about controversial topics in group chat because of privacy concerns about chatbots.
Q4. I would still use the chatbot after knowing what information it had access to.
Q5. I think chatbots accessing more information than necessary could cause privacy issues in public group chats.
Q6. I think chatbots accessing more information than necessary could cause privacy issues in private group chats.
Q7. I understand how chatbot providers protect the data collected from group chats.

Responses:
Q1: Strongly agree
Q2: Strongly agree
Q3: Strongly agree
Q4: Somewhat agree
Q5: Strongly agree
Q6: Strongly agree
Q7: Somewhat disagree