English: Gatchalian emphasized that GCash and other fintech platforms should proactively ensure that ordinary financial products and service consumers are sufficiently protected from hacking, fraud, and other cybercrimes. Based on reports, a considerable number of GCash clients have complained of unauthorized cash transfers from their respective accounts. This then brought anxiety and confusion to a lot of their customers, especially since the GCash app was unavailable for a while.
Filipino: Binigyang-diin ni Gatchalian na ang GCash at iba pang fintech platforms ay dapat na aktibong tinitiyak na ang mga ordinaryong produkto at serbisyo sa pananalapi ay sapat na protektado mula sa pag-hack, panloloko, at iba pang cybercrimes. Batay sa mga ulat, maraming mga gumagamit ng GCash ang nagreklamo ng mga hindi awtorisadong cash transfer mula sa kani-kanilang mga account na nagdulot ng pagkabalisa at pagkalito.