This document demonstrates how to schedule a virtual appointment with the DMV to renew your vehicle registration. Access the Idaho Department of Motor Vehicles Virtual Appointment Scheduling Website a) Navigate to the Idaho Department of Motor Vehicles Virtual Appointment Scheduling site. Note: https://telegov.egov.com/dmv b) Click the Make Appointment button. c) Click the Idaho Vehicle Registration Renewal button. Note: Currently, registration renewals are the only service available through the Idaho Department of Motor Vehicles Virtual Appointment Scheduling website. Choosing an Appointment Date and Time Virtual appointments are made with DMV county agents around the state. This ensures that faster service is available  to Idahoans. a) Click on Select Video Appointment. Note: Clicking on the Check Earliest Availability button will display the earliest date with an  available time slot. Select a date from the calendar. The time slots available  for that date will display. If the time is not available,  it will be grayed out and cannot be selected. b) Select the available  time slot for your appointment. A pop-up window appears informing the customer that the selected time slot will be reserved for 5 minutes. The Idaho Vehicle Registration Renewal Appointment screen opens and lists the requirements for setting a virtual appointment. These requirements include a device with working video and audio capabilities. (camera, audio, and microphone), and a well-lit location. e) Answer the question confirming that you have a camera, audio, and microphone on your device. f)  A second/last question pertaining to the customer's auto insurance must be answered before the it is possible to continue. a) After answering the questions above, click the Continue button. b) Enter your (Contact) Name, Email c) Answer the Yes/No question whether you need to update the address on your registration. d) Enter your Contact Phone Number. e) Enter the License Plate number(s) and Registration Length for each vehicle which you want to renew their registration. 4 g) The customer needs to complete the required fields (marked by a red asterisk * ), including the Registration Length. CUSTOMER APPOINTMENT SCHEDULING   V1.0   | j)   Enter your personal information. All fields are mandatory. Note: The email entered is where the video link and instructions will be sent. k) Optional: Check the Receive Text Messages if you want SMS messages (confirmation, etc.) sent to your mobile device. I)  Select the Submit button to finalize the scheduling of your appointment. 6 7 CUSTOMER APPOINTMENT SCHEDULING   V1.0  A confirmation number will display on screen. This confirmation can be printed or added to a calendar. The date and time, and applicant information can be edited, or the appointment can be canceled. The link to the appointment is in the middle of the screen. Editing an  Appointment If you return to the Idaho Department of Motor Vehicles Virtual Appointment Scheduling Website, you can view or edit your appointment. a) Enter the email address used when setting the appointment. b) Select the View/Edit Appointment button.
Launching the Appointment
a) Click the appointment link received in the confirmation email, or from the screen show above. It is best to do this a few minutes before the appointment time to allow you time to ensure your audio and video are set properly. Virtual DMV Offic to Join the meeting about S minutes prior to your appointment time. It is helpful to do a check to ensure that your microphone is on prior to the appointment start time is, our clerk may join a few minutes behind or ahead of the appointment time. or Cancel Appointment: https://stage.telezov.egov.com/Edit all appointments at their scheduled times, we sometimes run behind schedule. Since it is our policy and goal to provide the best possible service for all ou pect up to a fifteen-minute window from your appointment time until you are seen by a clerk. Select the “Continue on this browser” button to open Teams. b) When Microsoft Teams opens enter your name in the Type your name field. c) Ensure your audio is on by selecting either the Computer audio check button, or the Phone audio check button. d) Ensure the microphone is on using the slider switch. e) Ensure the camera is on using the slider switch. f) Click the Join Now button. If the DMV Appointment agent has not started the meeting first, you will see a message at the top of the screen: "When the meeting starts, we'll let people know you're waiting."