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1 spam URL URL URL bookmark Siteseer[7] URL WWW FAQ Finder[8][9][10][11] FAQ(Frequent Netnews Asked Questions) FAQ Finder FAQ Finder FAQ PHOAKS[6] URL (1) (2) WordNet[12] Yahoo! netnews PHOAKS PHOAKS netnews ¹ http://www.phoaks.com//index.html URL ( ） (1) WWW QA (2) URL Contact Finder[15] Intranet netnews Referral Web[13][14] WWW CoMeMoCommunity[16][17] 1 Ishida Maes ICMAS Mobile Assistant Project[18] ICMAS Mobile Assistant Project NTT awareness 2 life-like awareness (MagicLink) (Action Navigator NTT) (InfoCommon ) Matchmaking ） (Social InfoCommon personality C-MAP[19] awareness awareness C-Map
[1]
. 1996. , Vol. 10, No. 5, pp. 680-688, [2] Joseph A. Konstan, Bradley N. Miller, David Maltz, Jonathan L. Herlocker, Lee R. Gordon, and John Riedl. GroupLens: Applying collaborative filtering to usenet news. Communications of the ACM, Vol. 40, No. 3, pp. 76-87, 1997. [3] Paul Resnick, Neophytos Iacovou, Mitesh Suchak, Peter Bergstrom, and John Riedl. GroupLens: An open architecture for collaborative filtering of netnews. In In Proceedings of the 1994 Computer Supported Cooperative Work Conference, pp. 175-186, New York, 1994. ACM. [4] Marko Balabanovic and Yoav Shoham. Fab: Content-based, collaborative recommendation. Communications of the ACM, Vol. 40, No. 3, pp. 66-72, 1997. [5] Bruce Rulwich. Lifestyle finder. AI Magazine, Vol. 18, No. 2, pp. 37-45, 1997. [6] Loren Terveen, Will Hill, Brian Amento, David McDonald, and Josh Creter. PHOAKS: A for sharing    recommendations. system Communications of the ACM, Vol. 40, No. 3, pp. 59-62, 1997. [7] James Rucker and Marcos J. Polanco. Siteseer: Personalized navigation for the web. Communications of the ACM, Vol. 40, No. 3, pp. 73-75, 1997. [8] Robin D. Burke, Kristian J. Hammond, Vladimir Kulyukin, Steven L. Lytinen, Noriko Tomuro, and Scott  Schoenberg.  Qeustion answering form frequent asked question files. Al Magazine, Vol. 18, No. 2, pp. 57-66, 1997. [9] Robin Burke, Kristian Hammond, and Julia Knowledge-based information Kozlovsky. retrieval from semi-structured text. In 1995 AAAI Fall Symposium on AI Applications in Knowledge Navigation and Retrieval, pp. 15-19, 1995. Kristian Hammond, Robin Burke, and [10] Steven L. Lytinen. A case-based approach to knowledge navigation. In Proceedings of IJCAI- 95, pp. 2071-2072, 1995. [11] Kristian Hammond, Robin Burke, and Charles Martin. FAQ Finder: A case-based approach to knowledge navigation. In AAAI Spring Symposium on Information Gathering from Heterogeneous, Distributed Envrionments, pp. 69-73, 1995. [12] George A. Miller. WordNet: A lexical database for english. Communications of the ACM, Vol. 38, No. 11, pp. 39-41, 1995. [13] Henry Kautz, Bart Selman, and Mehul Shah. Referral web: Combining social networks and collaborative filtering. Communications of the ACM, Vol. 40, No. 3, pp. 63-65, 1997. [14] Henry Kautz, Bart Selman, and Mehul Shah. The hidden web. AI Magazine, Vol. 18, No. 2, pp. 27-36, 1997. [15] Bruce Rulwich and Chad Burkey. ContactFinder agent: Answering bultin board questions with referrals. In AAAI-96, pp. 10-15, 1996. [16] Takashi Hirata, Harumi Maeda, and Toyoaki Nishida. Facilitating community awareness with associative representation. In Proceedings Second International Conference on Knowledge-Based Intelligent Electronic Systems (KES'98), volume 1, pp. 411-416, 1998. [17] 1998. [18] - - , - , . , Vol. 39,, 1998. ( [19] NicolasSimonet, Contextaware (SIG-FAI-9802), pp. 63-68,
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