1. The above figures excluding income from insurance premiums represent total amounts of individual life insurance and individual anguities. 2. Lapse and surrender amount as well as lapse and surrender rate do not include reinstatement. 3. Income from insurance premiums for the individual life insurance and annoises represents a total annount of those of individual life insurance and individual annoises. In the group life insurance and annuities represents a total amount of those of group life insurance, group annuities and group medical insurance. 4. Annualized premiums, which include individual life insurance and individual annualises, are converted to a per-year premium amoust by maltiplying individual premiums by a premium payment method. (For lump-sum payment policies, premiums are divided by the number of coverage years.)
1. Net unrealized gains on securities are calculated as the difference between the carrying value before mark-to market and the fair market value for securities with market securities. (The amount includes "monetary trusts," but excludes trading-purpose securities.) 2. Real estate is for domestic real estate, including land lease right, and the amount is the level after revaluation.
(7) Level of Indices where Unrealized Gains (Losses) on Assets are Break-even
1. Japanese stocks are fully linked to the Nikkei Average and TOPIX, and valuations are calculated accordingly. 2. Japanese bonds calculations employ yields on newly issued 10-year JGBs, to one decimal place. 3. Calculations of foreign securities employ US dollar/yen conversions.

(9) Cross Holdings with Domestic Banks

1. Contributions extended to banks other than those who held the company's foundation funds are included. 2. Stocks includes preferred stocks. (Investment in foreign subsidiaries are not included.)
1. Figures on the above table excludes operating performance of AEGON Sony Life Insurance Co., Ltd. 2. Insurance premiums refer to lump-sum premium amount for lump-sum payment policies, and a figure converted to a per-year premium for other policies.
1. Insurance premiums refer to lump-sum premium amount for lump-sum payment policies, and a figure converted to a per-year premium for other policies. 2. Number of new policies for the year ended March 31, 2011 includes comprehensive medical insurance, interest rate-sensitive whole life insurance, semi-participating  educational endowment insurance and semi-participating whole life nursing-care insurance.
Expected Amount of Payments for Claims and Other Benefits Related to the Great East Japan Earthquake Expected amount of payments for claims and other benefits Approximately ¥5.9 billion
Responses Related to the Great East Japan Earthquake
<Principal Efforts Targeting to Customers in the Affected Region> (1) Paid full amount of claims on insurance for death due to disaster (2) Extending grace periods for the customers affected by the Earthquake to defer their premium payment until December 31, 2011 (3) Simplified and expedited payment of claims, benefits and policy loans (4) Applied preferential interest rate to new policy loans (concessionary interest rates) (5) Introduced special handling for hospital treatment, others (handling of non-hospitalization cases as if hospitalized) (6) Sent letter to customers in the affected region confirming the status of their policies (7) Donated ¥100 million via the Japanese Red Cross Society (8) Plan to conduct employee volunteer activities to help people in the affected region, as soon as the area is opened to access (9) Ran newspaper advertisements and television and radio commercials expressing our condolences and publicizing our contact information (10) Created Notice Board Confirming Customer Safety and created a database on the safety of customers in the affected region (11) Matched information on customers residing in the affected region with web search information (12) Matched list of deceased against list of all policyholders (13) Made calls to confirm the safety of customers in the affected region
Principal Measures to Prevent Recurrence of Non-Payment Issues (Amounts in Parentheses)
Major initiatives designed to prevent recurrence are outlined below. • Commenced large-scale system development to dramatically improve the flow of operations when making payment assessments − Completed process of introducing substantial revisions to operational flow and raising operational precision by significantly improving inputting precision on claims and other documents; changes in effect since April 2008 (approximately ¥1.0 billion) − In January 2009, completed large-scale system development as part of efforts to further enhance provision of information at time of payment, further increase operational efficiency, and began making insurance claims and other payments using this system (approximately ¥1.7 billion) • Enhanced training for new employees who are recent graduates (from May 2010) − Provided training at claims and benefits division for new graduate employees on payment business routine to raise their awareness of the importance to insurance companies of paying claims and other benefits − Strengthened our foundation for payment operations by training and securing personnel for future payment assessments Provision for (Reversal of) policy reserve of the general account assets for minimum guarantee for variable annuities and others