CREATE VALUEFOR PEOPLE AND SOCIETIES.

Sustainability Report 2020
Digest Edition

Message from the President

Aiming to be a corporategroup that grows anddevelops with society,driven by the creation ofshared value
Hirohisa Uehara
Representative Director and President, T&D Holdings, Inc.

Global issues exposed by COVID-19

Sharing our expectations with the world

The global spread of the COVID-19 pandemic in 2020 has

Aside from the COVID-19 pandemic, there are numerous otherthus far had an enormous impact on human society at largesocial challenges recognized the world over, such as the fre-

and there is currently still no end in sight. I think many people

quent occurrence of natural disasters stemming from climate

have now realized that in order for humankind to overcomechange, like powerful typhoons and torrential rain, for example.

such major crises and continue to evolve, it is vital that the

The Group is working towards contributing to the realiza-

whole world cooperates on solving social issues and builds

tion of a sustainable world and fully supports the UN Global

more resilient and sustainable societies.

Compact, the Principles for Responsible Investment, and theTo make this happen, we must contribute to achieving

Task Force on Climate-related Financial Disclosures.

the SDGs through our respective business activities by offer-

On the topic of human rights, through our Group CSR

ing highly evolved products and services that meet the needs

Charter we aim to respect the individuality and diversity ofof society.

employees and strive to create a workplace environment thatguarantees health and safety for all. And in July 2020, we

Creating shared value and contributing to the SDGs

established the T&D Insurance Group Human Rights Policy to

In fiscal 2019 we kicked off our medium-term management

express our views on respecting human rights.

plan, “Try & Discover 2021–Creation of Shared Value–.” By
portfolio, the overall policy of the plan will be to contribute to

Expected responsibilities andsustainability of the T&D Insurance Groupsolving the ever-changing issues faced by people and society,

Life insurance is the Group’s core business. We have a respon-

thus aiming to be an insurance group that grows in lockstep

sibility to contribute to society through our business activities

with society.

and we are cognizant of the fact that we must enhance thestrengthening core businesses and diversifying our business

When formulating our medium-term management plan,

Group’s own sustainability and continue to achieve stable

the Group SDGs Committee, on which I myself serve as

growth. Instead of returning to how things were before thechairman, selected four priority sustainability themes for the

onset of the COVID-19 pandemic, if we take the initiative now

Group to address.

to realize a world in which the SDGs have been achieved, a

Our Group’s policy will be to achieve sustained growthwhole host of new business opportunities will likely emerge.

whilst going about our day-to-day business by helping to solve

The T&D Insurance Group will constantly share value withsocial issues, laying the groundwork for a sustainable society,society, aim to be an insurance group that grows in a sus-

and creating value for society.

tainable manner together with society, and continue on thiscourse into the future one step at a time.

T&D Insurance Group Vision
T&D Insurance Group’s Corporate Philosophy

With our “Try & Discover” motto for creating value, we aim
to be a group that contributes to all people and societies.

Ensuring the Group’s sustained growth by practicing our corporate philosophy

Creation ofshared value• The Group must confront continually changing issuesof people and society (social issues) as business opportunities.
• Through its businesses, the Group creates value forsociety and value for the enterprise from the perspective of resolving social issues.

Enterprise that can growover the medium to long term
• Contribute to the development of society through our business, and throughthis business make a fair profit.

Goal of the T&D Insurance Group•B
 e an insurance group that shares value with society and grows sustainably.

–> Enterprise that creates social andeconomic value

T&D Insurance Group Sustainability Report 2020 Digest Edition1

Priority Theme 1

Promote healthy andabundant lives for all people
Basic Concept
With the main business of the T&D Insurance Group being the life insurance business, contributing to healthy and abundant lives for all people is our most basic responsibility to society. The
provision of products and services that contribute to solving the risks faced by our customers
due to societal changes is both the Group’s mission and an opportunity for growth.

Initiatives by Taiyo Life

Initiatives by Daido Life

Product Development which
Preempts the Changes of the Times

Launch of HALFIT service

Taiyo Life is striving to provide high-quality products and services
that provide greater peace of mind to customers in the seniormarket. Its Himawari Dementia Prevention Insurance has beenwell-received mainly by senior customers since its launch. In
addition to providing security in the event of dementia, it offers
support against dementia starting from the prevention stage.

Daido Life aims to contributeto creating a society where
SMEs and their employees
can play an active role andto solving issues faced by
Japan’s rapidly aging society.
Since April 2020, Daido
Courtesy of CYBERDYNE, Inc. All rights reserved.
Life has been offering access
to CYBERDYNE’s Neuro
HALFIT exercise program, which promotes the functional improvement of the nervous and muscular system using the wearable
Hybrid Assistive Limb (HAL)®.

Expansion of Services for Foreign Employees

Establishment of New Sales Channel[Launch of Sma-Hoken]
In October 2019, Taiyo Life launched “Sma-Hoken,” whichenables customers to apply for insurance over the Internet.
“Sma-Hoken,” its completely new Internet-based insurance
system with extensive after-sales follow-up, combines a convenient online insurance quoting and application process withattentive service from its highly trained personnel.

Insurance needs are expected to increase due to further increases
in the number of foreign workers. Accordingly, starting in June
2019, Daido Life began offering services for foreign employees(insured members) who have difficulty understanding Japanese.
By developing frameworks such as the preparation of explanatory
materials in foreign languages and establishing multilingual contact points with interpreters, Daido Life has enabled applications
from foreign employees for life insurance as welfare benefits.

Expanding our handling of
foreign employee policies
Thoughts from a sales representative
I often see foreign employees working at thecompanies I visit, and I always felt bad thatthey couldn’t purchase insurance policies because they didn’t
understand Japanese.
When I told the president of one company that we’re
expanding insurance for foreign employees, he said “I want you
to enroll these excellent workers immediately!”
It was a pleasure to be able to meet the needs of customers, and I have been even more enthusiastic about providing
peace of mind to more customers, regardless of nationality.
Osaka Kita Branch Office Umeda No. 2 Sales Office

Tomohiro Minami

2

T&D Insurance Group Sustainability Report 2020 Digest Edition

Initiatives by T&D Financial Life

Initiatives by T&D Asset Management

Products Responding to the Diversifying
Needs of Customers

Contributing to the Promotion of a Healthy
Society through Investment

To respond to diversifying customer needs, T&D Financial Life
enriches its product lineup and provides products in a timely
manner through banks and other financial institutions as wellas insurance shops.
In July 2019, it launched Shogai Premium World 5 single-premium whole life insurance. This product is the latest
renewal of its Shogai Premium World series, which let you leavemoney for your family members while receiving money to use
for yourself. While inheriting the features of previous products inthe series, which allowed customers to enroll without having to
pay foreign exchange fees, the product has also been updated tomeet the needs of a wider range of customers. For example, theproduct no longer requires an initial fee, and a feature has been
added that guarantees a minimum death benefit equivalent tothe single premium in yen for a certain period of time.
T&D Financial Life also launched two single-premium
individual annuities: Fivetenworld 2 in October 2019 and Choju
Premium 2 in February 2020.

The active management of Japanese equities by T&D AssetManagement emphasizes the analysis of not just financial information but also non-financial information to ensure the long-term
growth of the assets entrusted to the company by its customers.
T&D Asset Management contributes to solving social issues,
such as maintaining health and supporting the elderly, by actively
investing in companies that contribute to improving people’s
health through its “Japanese Equity ESG Research Fund” and“Health-related Social Contribution Fund.”Initiatives with Pet & Family Insurance
Insurance Protection for Precious Family Members

Initiatives for Improving Customer Service Quality
T&D Financial Life is pushing ahead with various efforts tofurther improve customer satisfaction. In July 2019, it started
offering the M3 Patient Support Program, a medical support service provided by M3, Inc. The program is a comprehensive suiteof four medical support services, including Ask Doctors, whichenables customers to consult a doctor from their smartphone or
PC 24 hours a day, 365 days a year.

Amidst growing interestin pet healthcare and its
associated costs, Pet &Family Insurance provides
Genki Number One andGenki Number One Slim,products that compensate
for a portion of the costs oftreatments for pets so that
pet owners can obtain veterinary treatment for theirpets with peace of mind.
In addition, the Pet & Family Insurance website features
special contents titled “Pet News Storage” that regularly conveys information to enrich your pet’s life.

T&D Insurance Group Sustainability Report 2020 Digest Edition3

Priority Theme 2

Provide workplace environments thatenable all people to participate actively
Basic Concept
The T&D Insurance Group believes that in order to realize a sustainable society, we must respect
the protection of human rights and promote the creation of a healthy and safe working environment. We also believe that such measures will serve as opportunities to further vitalize theCompany, which is why we continue to implement various initiatives in this regard.

Initiatives on Human Resources Development

Initiatives to Support Active Participation of Women

Education and training at the Group’s three life insurance companies revolve around on-the-job training (OJT), group training, andsupport for personal development. We support the autonomous
efforts of every employee to further their respective careers
by actively helping them acquire certifications and offering adiverse curriculum that includes correspondence education ande-learning.
We also utilize systematic rotations so that employees canaccumulate various work experience to become more capable ofcarrying out work from a broad and company-wide perspective.

Given that female employees form a majority in the T&D InsuranceGroup, giving further scope to the capabilities of women in theorganization is one way to sustainably enhance corporate value.
As such, the active participation of women is a key management
issue for the Group. Based on this recognition, the personnel
and compensation systems at the Group’s three life insurancecompanies are being revised and various systems to support thework-life balance of female employees are being rolled out.
Furthermore, through Group collaboration we are making
every effort to reduce total working hours and encouraging male
employees to take more childcare leave in an effort to create arewarding workplace environment for everyone.

• Overseas Job Assignments and Overseas MBA
Taiyo LifeIn anticipation of a future overseas business strategy, Taiyo
Life periodically sends young employees to multiple overseas
companies for a period of roughly three months. It also dispatches a number of employees to overseas asset managementcompanies so they can acquire high-level asset management
know-how.

Ratio of female managers(Total of the three life insurance companies)

14.5% 14.9%

15.8% 16.2%

17.0%

Daido Life
In order to nurture global talent through diverse experiences,
Daido Life offers all employees the opportunity to build theircareers as the Career Challenge System through internships atoverseas companies and MBA studies overseas.

April
2017

April
2018

April
2019

April
2020

• Challenge Navi

Taiyo Life

Daido LifeThe company’s first female executive officer appointed in April
2017 has been appointed as a director in June 2018.
Taiyo Life is also systematically nurturing candidates for managerial positions mainly by providing mid-career employees throughout Japan the chance to acquire management skills through grouptraining and the like, irrespective of job type or gender.

Challenge Navi is Daido Life’s intranet portal for all things related
to human resources development. The portal site has a feature
where employees can publish their personal profile. In doing so,
the careers of individual employees can be visualized and theportal site also provides a system that enables employees toseek career advice from senior staff in other divisions. This initiative was recognized in the 2017 Good Career Company Awards
as the winner of the Grand Prize (MHLW Minister’s Award).
In fiscal 2020, Daido Life launched the D-Career Project, an
initiative through which employees visualize what they want tobecome and accordingly develop a career plan. Each employee canthen engage in personal development and work towards achieving
their goal. The company and its managers offer assistance toemployees taking up the challenge of realizing their vision.

4

April
2016

T&D Insurance Group Sustainability Report 2020 Digest Edition

Daido Life
Daido Life assists the career formation of employees mainly byenhancing career mindsets and establishing a comfortable workplace environment thanks to numerous support measures. The
company also implements a selective training program that runs
over a number of years, which aims to nurture candidates for general/branch manager positions. In April 2018 Daido Life appointed
its first female executive officer.

T&D Financial Life
In order for female employees to visualize what kind of leader theyshould aspire to become and so they can acquire the necessary
skills to realize that vision, T&D Financial Life periodically runs grouptraining sessions on such topics as “communicating with people
around you,” “demonstrating leadership,” and “guiding and nurturing subordinates and juniors.”

Work-Life Balance Initiatives

LGBT-friendly

The T&D Insurance Group companies are working to strengthen
various initiatives to ensure a work-life balance for their employees.
For example, each company is further improving its childcare leavesystem and is committed to reducing total working hours. These
measures let employees fully demonstrate their capabilities in theworkplace whilst still fulfilling their responsibilities at home, such as
housework, child-rearing, and nursing care. The Group also believes
that in promoting the active participation of women, it is essential
to create a workplace in which women can continue to work for as
long as they wish, but still have the opportunity to take time off toexperience key life events. As part of this approach, the percentage
of male employees taking childcare leave has reached 100% at thethree life insurance companies by encouraging male employees totake time off to help raise their children. The Group as a whole isworking to achieve an optimal work-life balance in a unified manner.

[Welcomed by the Group]

Acquisition status of maternity, childcare, and nursing
care leave at the three life insurance companies (FY2019)

No. of persons taking
maternity leave

386

Underpinned by its basic approach to respecting human rights
expressed in the T&D Insurance Group’s Human Rights Policy,
the Group strives to develop a workplace environment in which
each and every employee can fully realize their own potential.
From the viewpoint of diversity, each Group company is addressing LGBT (sexual minorities) issues by running training sessions
and setting up consultation desks.
In addition, from December 2016 to January 2017, joint
Group seminars concerning LGBT topics were held for roughly
1,700 executives, general managers, and managerial staff,
which served to deepen the organization’s understanding of how
important it is to address LGBT issues in the workplace.

[Customer-oriented]
The three life insurance companies of the Group have started
accepting requests from policyholders to appoint a same-sex
partner as the beneficiary of an insurance claim in the same way
a spouse can be appointed if they submit a partnership certificate issued by their local government.

Daido Life
Daido Life is expanding the areas in which same-sex partners living
together are accorded the same treatment as spouses, including
procedures for new policies, payments, and policy changes.

Response
No. of persons taking
childcare leave

484(113 male, 371 female)

No. of persons taking
nursing care leave

1

Possible to designate as beneficiary for
death benefits
Possible to designate as registered family
in the Family Registration Program

Date
November
2015

Possible to sign on behalf of a partner
for procedures such as new policies,
payments when the partner is unable to
do so for him/herself

December
2016

Possible to designate as a preregistered
proxy

April
2018

(0 male, 1 female)

Average number ofpaid vacation days
acquired*

15.4*Paid leave taken by administrative personnel at the three life insurance companies.
T&D Insurance Group Sustainability Report 2020 Digest Edition5

Priority Theme 3

Help mitigate andadapt to climate change
Basic Concept
The T&D Insurance Group has formulated the “T&D Insurance Group Environmental Policy*” to ensure that
executives and employees understand that they must carry out business activities in a way that gives sufficient consideration to global environmental protection. While climate change on a global scale is a risk for thecontinuity of the Group’s business activities, the Group considers it an opportunity to undertake new activities.
* T&D Insurance Group Environmental Policy is available athttps://www.td-holdings.co.jp/en/csr/csr-policy/environment.html.

Environmental Initiatives

Forest Conservation Activities• Reduction of CO2 Emissions

Life insurance companies use vast amounts of paper including
office paper, life insurance pamphlets, policy provisions andothers in the course of its business operations. To restore forest
resources and preserve greenery, Taiyo Life conducts afforestation projects. It has established “Taiyo Seimei no Mori” (theForests of Taiyo Life) in Tochigi and Shiga prefectures.

As more than 90% of the CO2 emissions derive from electricity
use at the T&D Insurance Group, we have set targets for electricity use and CO2 emissions, and are taking actions to cut ourenergy consumption.

• Promotion of Paperless Operations
At our head office in Nihonbashi, Tokyo, we have established anefficient and effective office environment by distributing mobile
computers, installing wireless LANs, and providing displays on
meeting room tables. In principle, meetings are now paperless, including the meetings of the Board of Directors and the
Executive Management Board.

“Taiyo Seimei no Mori” (the Forests of Taiyo Life)In May 2019, we invited members of the Japan Down Syndrome
Society and their families to take part in a forest studies classexperience, and in November we conducted forest maintenanceactivities such as thinning and maintenance of walking trails(total number of participants for the year: 142).

Environmental Communications andEducational Activities
T&D Holdings endorses the activities of the Japan UNEP
(United Nations Environment Programme) Association which
produces the Japanese edition of the UNEP magazine. Thispublication is distributed to all companies in the T&D InsuranceGroup as well as to local elementary and junior and senior highschools, public libraries, and other parties to raise awarenessof environmental issues.

DATA
Nasushiobara(Tochigi Prefecture)
Date of Establishmen:
March 2006
Area: Approx. 4.8 ha
CO2 Absorption: 19 t
(Estimate by the Forestry Agency)“Taiyo Seimei Kutsuki no Mori”(Kutsuki Forest of Taiyo Life)In April and December 2019, we conducted forest improvement
activities, including the improvement of forest roads and the clearing out of fallen leaves in red pine forests. We also hosted the“Dongri Project” (Acorn Project) in October and December 2019,
wherein local elementary students grew broad-leaf seedlings
from acorns and then planted them in the forest at the time ofgraduation (total number of participants for the year: 242).

DATA
Takashima(Shiga Prefecture)
Date of Establishment:
November 2007
Area: Approx. 12.7 ha
CO2 Absorption: 81 t
(Estimate by Takashima City)

6

T&D Insurance Group Sustainability Report 2020 Digest Edition

Disclosure of Climate-related Financial Information Based on the TCFD Recommendations
In 2017, the Task Force on Climate-related Financial Disclosure (TCFD), established by the Financial Stability Board (FSB) to help stabilize
the global financial system, published recommendations to disclose in plain language the risks and opportunities that climate change
poses for businesses. Climate change is a global challenge that will have a major impact on our lives. The T&D Insurance Group agrees
with TCFD’s recommendations and will actively work to disclose the impact of climate change on its business.

GovernanceRisk management[Oversight by the Board of Directors][Risk identification and assessment process]• The Board of Directors has established the Group SDGs Committee as a subordinate body.
• The Group SDGs Committee is chaired by the Representative
Director and President, who concurrently serves as chairperson of
the Board of Directors, and consists of the directors and generalmanagers in charge of Sustainability/CSR and investment management departments at Group companies.
• The Board of Directors established the Climate Change Risk Subcommittee as a subordinate body of the Group SDGs Committee.
The Subcommittee supports the SDGs Committee in formulating
policies and considering actions related to climate change byinvestigating and reviewing the status of climate change risks andthe necessary responses.

• The Group registers climate change-related risks on the risk profile
as critical risks to be managed, and scrutinizes, identifies, andassesses these risks.

[Role of management]• The Executive Management Board receives detailed reports on allpolicies and measures regarding the global environment and social
issues that are deliberated at the Group SDGs Committee, and thedeliberation results are reported to the Board of Directors.

Strategies• We analyzed the impact of climate change on the Group’s business under the “2°C scenario” and the “4°C scenario.”

Physicalrisks• Higher average temperatures lead to increases in the number of heat stressdeaths and heat stroke patients (greater increases under the 4°C scenario).
Addressed through an appropriate review of premium rates.
• An intensification of natural disasters can be expected (especially under the 4°C
scenario). Addressed through an appropriate review of the Business Continuity
Plan (BCP).

Transition
risks• There will be significant (both positive and negative) impacts on the business ofmany companies (especially under the 2°C scenario) due to tighter regulationand transition to new technologies. To avoid damage to asset management
income from the impact on the investees and borrowers of the Group, we will
work as appropriate through the promotion of adequate investment andfinancing activities and through dialogue with existing investees.

(Notes) • 2°C scenario: Strict measures are taken against global warming. The rise inaverage temperature is kept below 2°C compared to pre-industrial levels.
• 4°C scenario: No measures are taken against global warming beyond the current status quo. The average temperature rise reaches around 4°C.
• Physical risks: Business risks associated with natural disasters caused byextreme weather such as typhoons and floods, and those associated withphenomena such as an increase in the average temperature and a rise in thesea level.
• Transition risks: Business risks arising from the behavior of governments,
corporations, and consumers in the process of carrying out the transition to a
low/net-zero carbon society.

[Risk management process]• In order to identify and grasp newly emerging risks, as well aschanges in risks that have already been identified, a review of therisk profile is carried out twice per year, and reported to the Group
Risk Management Committee and the Board of Directors.
• For the purpose of overall risk management activities, the Group
integrally manages its capital, profit, and risk by using ERM (Enterprise Risk Management).

Metrics and targets• The Group’s three targets are “to reduce electricity consumption,”“to reduce office paper consumption,” and “to improve the green
purchasing ratio.” Progress toward the achievement of these targets is measured semi-annually, and disclosed in various reports
and websites.
• As for the target to reduce electricity consumption, targets for the
five-year periods from FY2008 and FY2013 were both achieved.
Efforts are underway to achieve the target for the next ten-year
period from FY2018.
• As for the target to reduce office paper consumption, the target
for the five-year period from FY2014 was achieved. Efforts areunderway to achieve the target for the next five-year period from
FY2019.
• As for CO2 emissions, Scope 1 (direct emissions from the Company), Scope 2 (indirect emissions via the purchase of energy
including electric power), and Scope 3(indirect emissions via other corporate activities including procurement of materials,
transport, and disposal) aremeasured and disclosed ona continuous basis.

T&D Insurance Group Sustainability Report 2020 Digest Edition7

Priority Theme 4

Invest to help build
a sustainable society
Basic Concept
As an institutional investor, we believe that contributing to realizing a sustainable society throughinvestment is one of the most fundamental roles of the Group. The Group attaches great importance to the impact that the investment activities of institutional investors have on efforts to realize
a sustainable world, and will contribute to the realization of a sustainable society through investment activities undertaken in consideration of the environment, society and corporate governance.

Signing of the Principles for
Responsible Investment (PRI)The T&D Insurance Group’s stance on Investment and
Financing for Coal-fired Power Generation Projects

The three companies: Taiyo Life, Daido Life, and T&D AssetManagement are signatories of the Principles for Responsible
Investment (PRI)*, which are supported by the United Nations,and are committed to investment and financing that take
into account environmental,social, and corporate governance issues.

We recognize that coal-fired power generation and other fossil
fuel-related businesses are one of the factors driving environmental problems such as climate change and air pollution, andthat the attitude of institutional investors in this sector is more
important than ever before.
It is the Group’s policy not to make any new investments
or loans to coal-fired power generation projects. However, we
may consider investments and loans in projects that involvethe development and application of new technologies that will
reduce the environmental impact.

*The Principles for Responsible Investment (PRI) are a code of conduct for
the global financial industry that was proclaimed by Kofi Annan, the secretary-general of the United Nations in 2006. A commitment to these principles
has been signed by over 3,200 financial institutions worldwide, and by 83 in
Japan (as of July 2020).

Examples of ESG Investment and Financing
Taiyo Life, Daido Life, and T&D Asset Management practice the following types of ESG investment and financing.

8

Participation in project financing of“Qualified Project, etc., for Airport Operationof the Seven Airports in Hokkaido”

Investment in companies that contributeto the creation of a sustainable society

We participated in the joint financing of a project to integrate
the operations of the seven airports in Hokkaido, which werepreviously operated by separate entities. This financing is aneffort to maximize the role of the airports as a key transportation hub and contribute to Hokkaido’s further development
and growth.

Taiyo Life and Daido Life invest in the “T&D Japan Equities
ESG Research Fund.” The fund selectively invests in companies with an outstanding ESG performance, through stock
selection based on ESG research. T&D Asset Management
established and manages the fund (management began in
July 2015).

T&D Insurance Group Sustainability Report 2020 Digest Edition

SocialActivities
Taiyo Life

Daido Life

Nationwide Clean Campaign

Daido Life Survey

As part of its contribution to local communities, Taiyo Life
carries out cleanup activities in the areas around its headquarters and its branches across Japan. In fiscal 2019, a
total of 6,779 people (including employees’ family members)
participated nationwide.

Since October 2015, Daido Life has been conducting the
Daido Life Survey, a monthly survey that collects the opinionsof the managers of SMEs on such matters as business confidence and management issues. Daido Life sales representatives have visited about 10,000 SMEs across the country
to hear the unfiltered opinions of their business owners. The
results of the survey are compiled into a report that is sent tocustomers across Japan to help them resolve management
challenges and is also made available to the general public.

Daido Life website[Daido Life Survey]

T&D Financial Life Insurance

Official Partner Agreement Concluded withJapan Deaf Football Association (JDFA)
T&D Financial Life Insurance signed an official partner agreementwith the Japan Deaf Football Association in June 2018. We continue
to contribute to the development and spread of deaf soccer and futsal
by supporting the activities of the Japan national deaf soccer andfutsal teams and by promoting sports for persons with disabilities.

Response to COVID-19
The Group is engaged in a variety of initiatives in response to COVID-19. The Group will work as one withthe hope the situation is resolved as soon as possible.

Customers

Extension of the grace period for payment of premiums and the period for policy renewal procedures
Simple and rapid payment of claims, benefits and policy loans
Payment of hospitalization benefits based on certain conditions even in cases where treatment was received at home or in otherfacilities due to circumstances of medical institutions
Payment of accidental death benefits in the event of death due to COVID-19
Exemption from interest on policy loans (initial loans)

Employees

Measures to prevent infection of employees•Promotion of work from home (teleworking, etc.)•Promotion of staggered working hours•Utilization of teleconferencing and videoconferencing, etc.
Maintaining employment and providing compensation for earnings of in-house sales representatives

Society

Continuation of operations essential for society (insurance claim payment operations, call center operations, etc.)Implementation of telephone consultation and labor and social attorney referral services to apply for employment adjustment
subsidies aimed at supporting stable employment in SMEs (Daido Life)
Donations to medical organizations that are fighting infectious diseases(as of July 1, 2020)

T&D Insurance Group Sustainability Report 2020 Digest Edition

9Organizational Profile
The T&D Insurance Group is a unique grouping consisting of a core domestic life insurance business along with other businesses
including a closed book business, an asset management business, and a pet insurance business, all under T&D Holdings, aholding company. This organization allows Group companies to work to fully exploit the strengths and uniqueness of their respective business models, in support of their customers’ lives and businesses.

Household Market

Closed book business
Asset management business

Small and Medium Enterprises Market

T&D Holdings is a holding company andthe cornerstone of the T&D InsuranceGroup, which consists of 25 subsidiaries
and affiliated companies.

Independent Insurance Agent Market(financial institutions, insurance shop agents)

Pet & Family Insurance
Asset Management Market

Pet Insurance Market

as of July 1, 2020

External evaluation
Evaluation by ESG assessment organizations
International

Japan

Major awards
For the fourth year ina row, Taiyo Life andDaido Life have beenrecognized as membersof the Certified Health andProductivity Management
Organization White 500.
All three of the Group’s
life insurance companies
have obtained the“Platinum Kurumin”
mark, as have T&D AssetManagement and T&D
Information System.

MSCI ESG Research logo disclaimer: THE INCLUSION OF T&D
Holdings, IN ANY MSCI INDEX, AND THE USE OF MSCI LOGOS,
TRADEMARKS, SERVICE MARKS OR INDEX NAMES HEREIN, DO NOTCONSTITUTE A SPONSORSHIP, ENDORSEMENT OR PROMOTION OF
T&D Holdings, Inc. BY MSCI OR ANY OF ITS AFFILIATES. THE MSCIINDEXES ARE THE EXCLUSIVE PROPERTY OF MSCI. MSCI AND THE
MSCI INDEX NAMES AND LOGOS ARE TRADEMARKS OR SERVICEMARKS OF MSCI OR ITS AFFILIATES

For the second year ina row, T&D Holdings
received the Platinum
Career Award.

7-1, Nihonbashi 2-chome, Chuo-ku, Tokyo 103-6031, Japan Tel: +81-3-3272-6110
https://www.td-holdings.co.jp/en/ mail:csr@td-holdings.co.jp

Easy to read universal design
fonts are used.

Published in November 2020