End User License Agreement
Scope:•

Company: BALKAN App•

Product: BALKAN OrgChart JS•

Product website: https://balkan.app/OrgChartJS

Effective: July 16, 2024

IMPORTANT - PLEASE READ THIS END USER LICENSE AGREEMENT (THE "AGREEMENT")
CAREFULLY BEFORE ATTEMPTING TO DOWNLOAD OR USE ANY SOFTWARE,
DOCUMENTATION, OR OTHER MATERIALS MADE AVAILABLE UNDER THIS AGREEMENT. THISAGREEMENT CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN YOU OR THE
COMPANY WHICH YOU REPRESENT AND ARE AUTHORIZED TO BIND (the "Licensee" or "you"),
AND BALKAN App ("BALKAN App" or "Licensor").
Introduction
BALKAN OrgChart JS is BALKAN App's proprietary software development tool that can be used
to assist in the website development process.
Subject to the terms and conditions set forth in this Agreement, BALKAN App hereby grants toLicensee and Licensee hereby accepts, a limited, non-transferable, perpetual, royalty-free, nonexclusive license to, and to allow your Developer(s) to, install and use the Software, of theedition that you choose at the time of License purchase, and any updates, upgrades,
modifications and error corrections thereto provided to Licensee by BALKAN App. Editionspecific License terms are set forth below.
1. Trial License
1.1 License Grant. If You download the free Trial License, then, subject to the terms andconditions set forth in this Agreement, Licensor hereby grants to Licensee and Licensee hereby
accepts a license to use the Software for the sole purpose of evaluating its functionality andperformance. You are not allowed to integrate the Software into end products or use it for any
commercial, productive or training purpose. You may not redistribute the Software. The term of
the Trial License shall be 30 days. If You wish to continue using the Software beyond expirationof the Trial License, You must purchase the applicable Commercial License.
1.2 Support. You are entitled to receive support via our GitHub page.
1.3 THE TRIAL LICENSE OF THE SOFTWARE IS LICENSED "AS IS". YOU BEAR THE RISK OF USING
IT. BALKAN App GIVES NO EXPRESS WARRANTIES, GUARANTEES OR CONDITIONS. YOU MAY
HAVE ADDITIONAL RIGHTS UNDER YOUR LOCAL LAWS WHICH THIS AGREEMENT CANNOTCHANGE. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAWS, BALKAN App EXCLUDES
THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE AND NON-INFRINGEMENT.
2. PROFESSIONAL License
The Software may be used for commercial or non-commercial purposes.

2.1 Domain Limits. You may only install, use and access the Software on one (1) Production
Domain, which shall be designated by you at the time you register. You may not access theSoftware from other Production Domains at any time.
2.2 Production Servers Limits. The Software may be used on unlimited Production Servers at
any time. May be used in a load balancing environment.
2.3 Distribute the Software in your software or hardware product/s limits. Does not allow you tobundle the Software with hardware and/or software solutions designed to be hosted or operated
by your end-clients on-premise.
2.4 Support and Updates. You are entitled to receive email support or support via our GitHub
page for one (1) year after you purchase the License for the Software. During that time, you shallbe entitled to receive support for an unlimited number of support inquiries. BALKAN App will
provide an initial response (but not necessarily a resolution) to each support inquiry within:seventy-two (72) hours of receipt of such support inquiry, and will use reasonable efforts toresolve the issue generating the inquiry as soon as is reasonably possible. You will lose the rightto receive support after such one (1) year period, unless you renew your License with BALKAN
App at additional cost. You are eligible to receive Major and Minor Updates (i.e., major revisions
or new versions) during the one (1) year after the date on which you purchase the License; youwill lose the right to receive Updates after such one (1) year period, unless you renew yourlicense.
2.5 Number of Developers. May be used from unlimited number of developers in yourorganization
3. PREMIUM License
The Software may be used for commercial or noncommercial purposes.
3.1 Domain Limits. There is no limit to the number of Production Domains on which you may
use and access the Software, however each and every Production Domain on must be
administered for the same entity or individual and you must register all domains and subdomains (regardless of whether or not such domains and sub-domains are used for a
Production Purpose).
3.2 Production Servers Limits. The Software may be used on unlimited Production Servers at
any time. May be used in a load balancing environment.
3.3 Distribute the Software in your software or hardware product/s limits. Does not allow you tobundle the Software with hardware and/or software solutions designed to be hosted or operated
by your end-clients on-premise.
3.4 Support and Updates. You are entitled to receive email, phone and remote web support or
support via our GitHub page for one (1) year after you purchase the License for the Software.
During that time, you shall be entitled to receive support for an unlimited number of support
inquiries. BALKAN App will provide an initial response (but not necessarily a resolution) to eachsupport inquiry within: twenty-four (24) hours of receipt of such support inquiry, and will use
reasonable efforts to resolve the issue generating the inquiry as soon as is reasonably possible.
You will lose the right to receive support after such one (1) year period, unless you renew yourLicense with BALKAN App at additional cost. You are eligible to receive Major and Minor
Updates (i.e., major revisions or new versions) during the one (1) year after the date on which

you purchase the License; you will lose the right to receive Updates after such one (1) year
period, unless you renew your license.
3.5 Number of Developers. May be used from unlimited number of developers in yourorganization
3.6 Source code. You are entitled to receive the source code of the software in non-minified
format.
4. ENTERPRISE License
The Software may be used for commercial or noncommercial purposes.
4.1 Domain Limits. There is no limit to the number of Production Domains you can use andaccess the software. Production Domains can be administered by different entities,
organizations or individuals. Production Domains do not have to be registered.
4.2 Production Servers Limits. The Software may be used on unlimited Production Servers at
any time. May be used in a load balancing environment.
4.3 Distribute the Software in your software or hardware product/s limits. The Software may be
used on-premises solutions designed to be hosted or operated by your end-clients.
4.4 Support and Updates. You are entitled to receive email, phone and remote web support or
support via our GitHub page for one (1) year after you purchase the License for the Software.
During that time, you shall be entitled to receive support for an unlimited number of support
inquiries. BALKAN App will provide an initial response (but not necessarily a resolution) to eachsupport inquiry within: twenty-four (24) hours of receipt of such support inquiry, and will use
reasonable efforts to resolve the issue generating the inquiry as soon as is reasonably possible.
You will lose the right to receive support after such one (1) year period, unless you renew yourLicense with BALKAN App at additional cost. You are eligible to receive Major and Minor
Updates (i.e., major revisions or new versions) during the one (1) year after the date on which
you purchase the License; you will lose the right to receive Updates after such one (1) year
period, unless you renew your license.
4.5 Number of Developers. May be used from unlimited number of developers in yourorganization.
4.6 Source code. You are entitled to receive the source code of the software in non-minified
format.
5. General Terms Applicable to All Commercial Licenses
The following terms apply to all editions of the Software.
5.1 Site Visitors. There is no limit on how many Site Visitors may visit a website developed using
the Software.
5.2 Domain registration and limitations. You must register all domains (whether or not used for a
Production Purpose) with BALKAN App. You are also required to register sub-domains.
5.3 Reservation of Rights. Any and all rights in the Software not expressly granted to you as partof the License hereunder are reserved in all respects by BALKAN App.

5.4 License Restrictions - No Use to Create Competitive Product. You may not use the Software
as a whole, or any of its components, as a basis for creation of another software product thathas the same or similar functionality as the Software.
6. Delivery
BALKAN App shall deliver to you a copy of the Software licensed hereunder in electronic format
only.
7. Support and Updates
7.1 Exclusions and Limitations on Support Applicable to all Editions of the Software. Support is
not available or provided hereunder for or related to:
7.2 Machine error;
7.3 Licensee's failure to follow operating instructions;
7.4 Licensee's use of the Software that is not in accordance with the Documentation;
7.5 Licensee's negligence or improper use of the Software;
7.6 Modifications to the Software by any person or entity other than BALKAN App;
7.7 Any custom development, integration or implementation, project upgrades or projectmigrations;
7.8 Agreement Applies to Updated Software. If you receive Minor Updates or Major Updates
pursuant to this Agreement, you acknowledge that such updates replace and/or supplement(and may disable) the version of the Software that formed the basis for your eligibility for the
update. You may use the resulting updated Software only in accordance with the terms of thisAgreement.
7.9 Support Incidents. A single support incident may involve several e-mails and off-line work inorder to be resolved. You agree to provide BALKAN App with detailed information about theissue encountered and cooperate with BALKAN App's requests for additional information as
they attempt to resolve the issue. BALKAN App support engineers will make reasonable efforts
to resolve your support issues; however, BALKAN App does not guarantee that all support issues
will be resolved. Bug reports and product feature suggestions are not considered support
incidents, and BALKAN App is not obligated to acknowledge or address such bug reports and/or
product feature suggestions.
8. Term and Termination
8.1 This Agreement and the perpetual License granted hereunder shall last as long as you use
the Software in compliance with this Agreement.
8.2 Termination. BALKAN App may terminate this Agreement and the License granted hereunder
if you fail to comply with any of the terms and conditions of this Agreement. Upon termination ofthis Agreement for any reason, the License granted to you hereunder shall terminate
automatically and you must immediately cease use of the Software and destroy all copies of the
Software in your possession. Unless otherwise prohibited by law and without prejudice to
BALKAN App's other rights or remedies, and without limiting the generality of the foregoing,
BALKAN App shall have the right to terminate this Agreement BALKAN App and the License

granted hereunder after providing You notice of the alleged breach and a reasonable
opportunity to cure in the event that: (i) you breach any of the License restrictions set forth
herein, or engage in, or participate with any third party in the unauthorized manufacture,
duplication, reverse-engineering, distribution of any software of BALKAN App (including theSoftware), or engage in any activities involving the Software that are prohibited by law; or (ii) you
engage in the unauthorized use of any software of BALKAN App (including the Software) or
infringe upon any intellectual property right of BALKAN App.
9. Product Discontinuance
BALKAN App reserves the right to discontinue support at any time for any component of the
Software, whether or not it is offered as a standalone product or solely as a component of the
Software. However, to the extent BALKAN App is obligated to provide support for the Software inaccordance with the terms set forth in this Agreement, BALKAN App will provide support for all
such discontinued components for a period of one (1) year after the date of discontinuance andafter such time make the source code to any discontinued components available for You to use
to continue providing supporting to Your customers.
10. Limited Warranty
BALKAN App warrants solely that the Software will perform substantially in accordance with theaccompanying written materials for a period of one year after the date on which you initiallypurchase the License for the Software. BALKAN App does not warrant the use of the Software
will be uninterrupted or error free at all times and in all circumstances, nor that program errors
will be corrected. This limited warranty shall not apply to any error or failure resulting from (i)machine error, (ii) Licensee's failure to follow operating instructions, (iii) Licensee's negligenceor improper use of the Software, (iv) modifications to the Software by any person or entity otherthan BALKAN App. In the event of a breach of the foregoing express warranty, Licensee's soleand exclusive remedy and BALKAN App's sole and exclusive obligation, is repair or replacementof the defective Software. If such remedy fails of its essential purpose, Licensee's sole remedy
and BALKAN App's maximum liability shall be a refund of the paid purchase price for thedefective Software only. This limited warranty is only valid if BALKAN App receives written noticeof breach of warranty no later than thirty (30) days after the warranty period expires. EXCEPTFOR THE EXPRESS WARRANTIES SET FORTH IN THIS SECTION 8, BALKAN App DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIEDWARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE
11. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will BALKAN App be liable forany indirect, special, incidental, or consequential damages arising under this Agreement, or,out of the use of or inability to use the Software, including, without limitation, damages BALKAN
App for loss of goodwill, work stoppage, computer failure or malfunction, or any and all othercommercial damages or losses, even if advised of the possibility thereof, and regardless of thelegal or equitable theory (contract, tort or otherwise) upon which the claim is based. In any
case, BALKAN App's entire liability under this Agreement shall not exceed in the aggregate thesum of the License fees Licensee paid to BALKAN App for the Software giving rise to suchdamages, notwithstanding any failure of essential purpose of any limited remedy. Somejurisdictions do not allow the exclusion or limitation of incidental or consequential damages, sothis exclusion and limitation may not be applicable. BALKAN App and its licensor's are notresponsible for any liability arising out of content provided by Licensee or a third party that isaccessed through the Software, on a website built using the Software, any material linked
through such content or such website. The extent of BALKAN App's liability for the limited
warranty section shall be as set forth therein.
12. Intellectual Property
The Software is licensed, not sold. All title and ownership rights in and to the Software(including but not limited to any images and photographs embedded in the Software), theintellectual property embodied in the Software, and any trademarks or service marks of BALKAN
App that are used in connection with the Software are and shall at all times remain exclusively
owned by BALKAN App and its licensors. Any and all rights in the Software not expressly granted
to you hereunder are reserved in all respects by BALKAN App.
13. Collection and Use of Data
The default export service saves the exported PDF and PNG files for one hour. For privacy
reasons you may install export service on-premise.
14. Confidentiality
Except as otherwise provided herein, each party expressly undertakes to retain in confidence all
information and know-how transmitted or disclosed to it that the disclosing party has identified
as being proprietary and/or confidential or that, by the nature of the circumstances surrounding
the disclosure, ought in good faith to be treated as proprietary and/or confidential, andexpressly undertakes to make no use of such information and know-how except under the terms
and during the existence of this Agreement. However, neither party shall have an obligation tomaintain the confidentiality of information that (i) it received rightfully from a third party without
an obligation to maintain such information in confidence; (ii) the disclosing party has disclosed
to a third party without any obligation to maintain such information in confidence; (iii) was
known to the receiving party prior to its disclosure by the disclosing party; or (iv) is
independently developed by the receiving party without use of the confidential information of
the disclosing party. Further, either party may disclose confidential information of the otherparty as required by governmental or judicial order, provided such party gives the other party
prompt written notice prior to such disclosure and complies with any protective order (orequivalent) imposed on such disclosure. Without BALKAN App limiting the foregoing, Licensee
shall treat any source code for the Software as confidential information and shall not disclose,disseminate, or distribute such materials to any third party without BALKAN App's prior written
permission. Each party's obligations under this Section 4 shall apply at all times during the termof this Agreement and for five (5) years following termination of this Agreement, provided,
however, that (i) obligations with respect to source code shall survive in perpetuity and (ii) trade
secrets shall be maintained as such until they fall into the public domain.
15. Governing Law
This Agreement will be governed by the Uniform Computer Information Transactions Act and theUnited Nations Convention for the International Sale of Goods
16. No Assignment

You may not assign, sublicense, sub-contract, or otherwise transfer this Agreement, or any
rights or obligations under it, without BALKAN App's prior written consent.
17. Entire Agreement
This Agreement shall constitute the entire agreement between the parties with respect to thesubject matter hereof and supersedes all prior and contemporaneous communications
regarding the subject matter hereof, and may only be amended by a written agreement between
the parties. Use of any purchase order or other Licensee document in connection herewith shallbe for administrative convenience only and all terms and conditions stated therein shall be voidand of no effect.
18. No Waiver
Failure of a party to enforce any provision of this Agreement shall not constitute or be construed
as a waiver of such provision or of the right to enforce such provision.
19. Severability
If a particular provision of this Agreement is terminated or held by a court of competentjurisdiction to be invalid, illegal, or unenforceable, this Agreement shall remain in full force andeffect as to the remaining provisions.
20. No Use By JavaScript Component Vendors
Individuals and companies that are JavaScript component vendors are not allowed to use theSoftware without the express permission of BALKAN App. If you or the company you BALKAN
App represent is a JavaScript component vendor, you may not purchase a license for or use theSoftware unless you contact BALKAN App directly and obtain permission.
21. Survival
All provisions of this Agreement containing license restrictions, warranties and warranty
disclaimers, confidentiality obligations, limitations of liability and/or indemnity terms, and any
terms or provisions of this Agreement which, by their nature, are intended to survive termination
or expiration, shall survive termination or expiration of this Agreement.
22. Force Majeure
Neither party shall be deemed in default of this Agreement if failure or delay in performance iscaused by an act of God, fire, flood, severe weather conditions, material shortage or
unavailability of transportation, government ordinance, laws, regulations or restrictions, war or
civil disorder, or any other cause beyond the reasonable control of such party.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, THAT YOU UNDERSTAND THISAGREEMENT, AND UNDERSTAND THAT BY CONTINUING THE INSTALLATION OF THE
SOFTWARE, BY LOADING OR RUNNING THE SOFTWARE, OR BY PLACING OR COPYING THE
SOFTWARE ONTO YOUR COMPUTER HARD DRIVE, YOU AGREE TO BE BOUND BY THISAGREEMENT'S TERMS AND CONDITIONS. YOU FURTHER AGREE THAT, EXCEPT FOR WRITTENSEPARATE AGREEMENTS BETWEEN BALKAN App AND YOU, THIS AGREEMENT IS A COMPLETE
AND EXCLUSIVE STATEMENT OF THE RIGHTS AND LIABILITIES OF THE PARTIES.

For questions related to this End User License Agreement, contact BALKAN App legal Officer at:
Email: legal@balkan.app
Website: https://balkan.app/OrgChartJS
Address: Drugba 284, Sofia 1582, Bulgaria, EU
Phone: +359 878 108 254