Case Study

DB Schenker safeguards Qualityof Service with Arcserve RHA andAmazon Web Services Cloud
INDUSTRY: Logistics
COMPANY: DB Schenker (Australia)
EMPLOYEES: 1,200

DB Schenker is one of the world’s leading providers of integrated logistics
services. It offers land transport, air and ocean freight as well as comprehensive
logistics solutions and global supply chain management from a single source.

CHALLENGE

SOLUTION

BENEFITDB Schenker had chosen Amazon Web
Services (AWS) as their cloud-based
disaster recovery (DR) site but trial
technologies failed to meet its onehour recovery time objective(RTO). DB Schenker needed a fasterand more efficient DR solution tosafeguard the quality of service.

DB Schenker deployed Arcserve
Replication & High Availability (RHA)
to protect production business-critical
Windows and Linux servers runningon a VMware farm in their Sydney
datacentre to Amazon EC2.

DB Schenker is confident of quickly
restoring operations in the event of anincident, which will help assure service
levels for partners and customers andprotect the company’s reputationand revenues. Arcserve Replication &High Availability protects 60 virtual &physical servers and approximately 50
terabytes of data for DB Schenker.

BUSINESS

Integrated logistics services

With 94,000 employees and approximately 2,000 offices around the world, DB Schenker is one of the world’s leading providers
of integrated logistics services. It offers land transport, air and ocean freight as well as comprehensive logistics solutions andglobal supply chain management from a single source. DB Schenker is a Deutsche Bahn AG company.
DB Schenker Australia was established in 1962 in Sydney, and provides a complete range of international air and sea freightforwarding, together with integrated logistics services from its premises in Sydney, Melbourne, Adelaide, Brisbane, Perth and asubsidiary office in Auckland, New Zealand.

Rybrook Holdings secures data and ensures business continuity with Arcserve /01

Case Study

CHALLENGE

Safeguarding services and productivity

DB Schenker relies heavily on technology in order to provide seamless and efficient logistical services to its customers. The
company’s datacentre, consisting of approximately 300 virtual servers, is closely monitored and managed by a large internal IT
team as well as by an external service provider.
In early 2016, DB Schenker took a strategic decision to leverage Amazon Web Services (AWS). In particular, it wished totransform its disaster recovery (DR) process by replicating critical workloads to AWS Elastic Compute Cloud (EC2).

Arcserve RHA gave us the best possible RTO and RPO for our AWS DR site.
Andy Yang, Head of Infrastructure ANZ, DB Schenker

However, in trialling different technologies, the company discovered that it could take an excessive duration to recoverservers, which could have an unacceptable impact on users and customer service in the event of an incident. With a recovery
time objective (RTO) of less than one hour, DB Schenker needed a faster and more efficient solution to work effectively with its
chosen DR platform, the AWS cloud.

SOLUTION

Rapid, reliable disaster recovery

DB Schenker consulted AWS, who recommended Arcserve and Cloud Ready Solutions (CRS), a value added distributor specialised
in cloud migration and disaster recovery, based on strong relationships and a proven track record with both companies.
Following a presentation and demonstration, CRS provided a proof of concept (POC). Within one week CRS demonstrated the superior
recovery point objective (RPO) and recovery time objective (RTO) that Arcserve Replication & High Availability (RHA) could deliver: in thesemi-test environment, it took less than 30 minutes to failover a workload to an AWS EC2 replica server with a sub-second RPO (RTO <30mins, RPO <1 second). “Arcserve RHA replicates the data changes from production directly into EBS volumes so it is ready to go, and not
to S3 storage first, like a lot of other competing technologies on the market,” said Nicholas Gee, Technical Director of CRS.
Andy Yang, Head of Infrastructure ANZ at DB Schenker, comments, “Arcserve RHA gave us the best possible RTO and RPO for
our AWS DR site.”
CRS worked with SoftwareOne to ensure the correct
scope and optimal licensing agreement for providing
Arcserve RHA to DB Schenker. CRS, the cloud specialist
then deployed the complete solution and successfully
conducted a full Assured Recovery DR test for all DB
Schenker’s business units, covering 10 partner sites
in total. “We were able to test failover to DR without
impacting our users or operations,” says Yang.

With Arcserve RHA, we can spin up a live replicaof each server within approximately 30 minutes.
Andy Yang, Head of Infrastructure ANZ, DB Schenker

In just two weeks, the solution was fully operational, protecting around 60 virtual & physical servers running on Windows andLinux OS, and replicating approximately 50 terabytes of data to the AWS cloud.
“Our objective was to be able to restore our entire fleet of servers within four hours,” adds Yang. “With Arcserve RHA, we canspin up a live replica of each server within approximately 30 minutes.”

Rybrook Holdings secures data and ensures business continuity with Arcserve /02

Case StudyBENEFIT

Assuring partner and customer service levels

Arcserve RHA has enabled DB Schenker to meet and exceed its required RTO, which will enable it to safeguard service levels
for its partners and customers in the event of an incident.
In addition, the logistics company is able to regularly test its DR solution at any time by leveraging Arcserve RHA’s Assured
Recovery Integrity Testing capability. Assured Recovery Testing provides DB Schenker an extra level of confidence in the DRSolution.
Arcserve RHA enables DB Schenker to:•Assure quality of service•

Safeguard productivity•

Protect its reputation and revenues“With Arcserve RHA, we know that we can restore operations with minimal downtime, protecting our business, our partners
and our customers,” concludes Yang.

With Arcserve RHA, we know that we can restore operations with minimal downtime,
protecting our business, our partners and our customers.
Andy Yang, Head of Infrastructure ANZ, DB Schenker

For more information on Arcserve, please visit arcserve.com

Copyright © 2019 Arcserve (USA), LLC and its affiliates and subsidiaries. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective owners.
This document is for your informational purposes only. Arcserve assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, Arcserve
provides this document “as is” without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event
will Arcserve be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill or lost data, even if Arcserve isexpressly advised in advance of the possibility of such damage.