CREATIVE SAFETY SUPPLYKEEPS INDUSTRIAL CUSTOMERSCOMPLIANT WITH PROGRESS

ClientChallenge
Creative Safety Supply helps companies create visual systems to keep
employees safe and spaces compliant with regulatory bodies such as OSHAin the U.S. and equivalent organizations in other countries. The company
has two key brands: SafetyTac® floor marking tape and LabelTac® industrial
label printers.
In the area of Industrial safety and compliance, there are continuous
improvement initiatives that warrant on-site, on-demand labeling andsignage. Industrial workers need to be able to create labels for hazards intheir environment, such as pinch points on heavy machinery. Creative Safety
Supply faces stiff competition in the marketplace including competitors within-house software solutions for labeling hazards.
“Our customers were relying on non-standard labeling solutions that didn’tcater to the safety realm. We offered a third-party solution, but it was dated
and unintuitive,” said Brandon Nys, Product Manager at Creative Safety
Supply. The goal was to develop a solution that is customer-centric andfocused on international labeling standards with concise workflows.

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“First and foremost, we needed to shorten the time ittakes to label an item, from opening the software toprinting the label,” he said. “Being able to print premade templates on-demand would get companies backin compliance quickly and bypass lead times of standardsolutions,” he said.

Solution“New Venture Software recommended we use Telerik UI
for WPF to build the new product, because it provides
a built-in barcode module that’s robust and easy touse,” said Nys. Barcodes are an essential component ofindustry labels. “As we got into the solution, it opened up
a number of other possibilities for the product, and werealized how much time we’d save using Telerik ratherthan trying to create the solution ourselves.”

Nys's team turned to New Venture Software, a Progress®
partner that works with companies to maximize their useof Telerik® by Progress products.

Nys’s team is using numerous additional controls,
including the Tile List, Ribbon View, Diagram,
Breadcrumb, Color Picker, Numeric UpDown, Watermark
Text Box, Busy Indicator and Uniform Grid.

“Progress technology enables ourdevelopers to make incremental changes,
so there’s no delay in providing users
with new functionality as it’s created.”

According to Nys, using Telerik® UI for WPF by Progress,
controls is straightforward and intuitive. “New Venture
Software knows how to leverage key capabilities in theTelerik product to make our solution as user-friendly aspossible,” he said.

Brandon Nys, Product Manager
at Creative Safety Supply

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Deployment took roughly 18 months and the solution iscurrently being used by roughly 99 percent of CreativeSafety Supply’s LabelTac customers on both desktopsand laptops. “We continue to make improvements to theproduct,” said Nys. “Progress technology enables ourdevelopers to make incremental changes, so there’s nodelay in providing users new functionality as it’s created.”“Progress provided ample support, and prompt answers toNew Venture Software’s educated questions,” said Nys, whoadded that developers also relied on Telerik documentation,
when needed.

Results
Since offering the new labeling solution, Creative Safety
Supply has seen an 8-10 percent increase in sales. “As wecontinue to develop the software, I believe we will realize
increases as high as 20-22 percent,” said Nys.

“Offering this new solution has had
a very positive impact on customer
relations. We’re constantly working toimprove service to our customers, andTelerik UI controls are fueling thateffort, resulting in a very favorable
customer perception.”
Brandon Nys, Product Manager
at Creative Safety Supply

3“If we’d had to create those controls fromscratch, it would have taken much longer
to deploy the solution. We saved roughly
50 percent development time with Telerik
UI for WPF.”
Yavor Ivanov, Senior Software Architect
at New Venture Software

Yavor Ivanov, Senior Software Architect at New Venture
Software, said development was fast and easy, given thenumerous controls available right out of the box. “If we’d
had to create those controls from scratch, it would havetaken much longer to deploy the solution,” he said. “We
saved roughly 50 percent development time with Telerik
UI for WPF.”
Today, Creative Safety Supply customers are able toprint labels faster and with greater ease and increased
flexibility. “The software is designed to allow ultimate
flexibility with regard to document size, giving thecustomer complete control of their facility signage,”said Nys. “As a result, customers are much happier,and we spend significantly less time answering support
calls because we’ve implemented a solution that’s much
more intuitive.”
The solution has global potential and is already being
used worldwide. Through their solution, Creative
Safety Supply can create templates tailored for specificcustomers and distribute those for use across thecustomer base, satisfying their commitment to freecustom label template creation and lifetime support.

About Creative Safety Supply

About New Venture Software

The way your workplace looks matters. You want a space that uses
clear visuals so it’s easy to navigate. But achieving that while also
trying to create a facility that is compliant with safety standards, runs
smoothly, and gets results, that can be a challenge. Businesses are busy.
We’re here to help. As The Leaders in Visual Safety™, we strive to help
companies create the visual systems they need to keep their employees
safe and their spaces compliant, all while keeping Lean manufacturing
principles in mind. From our SafetyTac® floor marking tape andLabelTac® industrial label printers to safety and 5S products, we canhelp you select the tools you need to put your workplace on the path tosafety and efficiency.

New Venture Software is an expert software consulting, custom software anduser experience development company. Defined by its passion for building
software the right way, New Venture Software delivers amazing softwareexperiences through technological innovation, thoughtful user experience
design and flawlessly built software solutions. For additional information
about New Venture Software, please visit
http://www.newventuresoftware.com or follow @NVSoftware on Twitter.

http://www.creativesafetysupply.com

Learn MoreVisit Website
www.creativesafetysupply.com
www.newventuresoftware.com

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About Progress
Progress (NASDAQ: PRGS) is a global leader in application development, empowering the digital transformation organizations
need to create and sustain engaging user experiences in today’s evolving marketplace. With offerings spanning web, mobileand data for on-premise and cloud environments, Progress powers startups and industry titans worldwide, promoting successone customer at a time. Learn about Progress at www.progress.com or 1-781-280-4000.

Progress and Telerik UI for WPF by Progress are trademarks or registered trademarks of Progress Software Corporation and/or one of its
subsidiaries or affiliates in the U.S. and/or other countries. Any other trademarks contained herein are the property of their respective owners.
© 2017 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.
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