HP USES TELERIK BY PROGRESSTO SLASH DEVELOPMENT TIMEBY UP TO 40%

Background
HP is a multinational technology company with more than 300,000 employees. It operates
in hundreds of countries, offering a broad product portfolio of printing, personal systems,
software, services and IT infrastructure hardwares.
An active customer of Telerik by Progress, HP uses Kendo UI® by Progress and Telerik®
DevCraft™ by Progress alongside other frameworks such as Bootstrap and AngularJS. Telerik
products integrate nicely with those libraries to form a complete solution. HP has been using
the solution to build mobile apps for employees, specifically HP’s sales force, which consistsof more than 20,000 sales reps, worldwide.

ClientChallenge
HP has a bring-your-own-device policy, which means the applications developed for internal
use have to support almost every major mobile operating system, including Windows
Phone, Android, iOS and the different versions of all those platforms. According to BenjaminThatcher, Solutions Architect at HP, the team was spending months developing each app foreach of the different platforms.
“Our mobile apps for sales are used in more than 100 countries, and HP sales reps are very
demanding,” said Thatcher. “They want quick access to sales data. A lot of them are field
reps, and they don’t want to have to pull out a laptop every time and log into a VPN; theywant to access it easily on their smart phones.”

“The Kendo UI framework has allowed us smooth

But creating a multi-platform app that enabled rapid mobile accessintegration into our AngularJS application and madeto sales and customer data wasn’t easy. “Developing a multi-platform

it possible to use AngularJS controls and Kendo UI

app is always going to give you some challenges, because all of thecontrols side by side at ease.”different platforms have their own unique quirks,” said Thatcher. “Forexample, Android is very fragmented. Your app may work on a new

Graham Rogers, Software Developer, HP

version of Android and not work at all on the older version.”
The combination of rich functionality and expert support provided
by Telerik enabled the team to develop the app it needed. “Telerik
support is incredible,” said Thatcher. “When we ran into issues duringAlthough the company started using its own WebOS, when it wasdevelopment, Telerik was right there with immediate feedback. And,discontinued, it had to adopt a multiplatform strategy. “Our folks use

most of the time, the first time they respond to us, it’s exactly what

iPhones, Android phones, Windows Phones, Blackberries and otherthey needed.”

devices,” said Thatcher. “We couldn’t just focus on one particular
platform. We had to take a hybrid-app approach, and this led us toResults

our search for libraries and plug-ins that would provide the rightfunctionality, and also keep the experience that the users wouldSince implementing the Kendo UI framework, Thatcher and his

expect out of a native app.”team have reduced time to market of new apps by 30 to 40 percent,compared to the time it took with open source products or products

Another requirement was the app had to be easy to use. “We don’tfrom other vendors. “It used to take us months to develop a newwant our sales team spending time navigating through complex ITapp,” he said. “Now we can get out a Kendo UI app for all threesystems; we want them out there selling,” he said.

platforms in a matter of weeks.”

Thatcher and his team evaluated multiple solutions, including some

The team is using the Kendo UI controls to enhance existing apps

open source libraries. “We found the open source tools requiredwith more functionality and visual appeal, while also creating new

a lot of digging around in the code, if you wanted to get it to workapps. “The Kendo UI framework has allowed us smooth integration

just right,” he said. “Most vendor-provided solutions didn’t have theinto our AngularJS application and made it possible to use

functionality or support we needed.” So, the team turned to Telerik.

AngularJS controls and Kendo UI controls side by side at ease,” said

SolutionRogers. We were able to use many of the graphs to display data on
the fly and update those graphs on the client side, without having topull anything else on the server side, like we had to do before.”

Thatcher and his team selected Kendo UI framework to develop themultiplatform app its sales force needed. “Normally, we would haveto develop specific code for each platform, but with the HTML5“The Kendo UI framework is a joy to use. We canCordova applications and Kendo UI controls, we were able to havecreate really nice-looking, complex graphs, without

a single codebase for all three platforms,” he said. “The Kendo UI

having to do a lot of coding and hacking of libraries

framework enables us to do some really advanced UI stuff withto get it just how we want it. And, it’s easy to integrate

graphics, visualizations and the like, and create rich experiencesthe tools with our existing projects, whether it’s awe at scale, which wouldn’t have been possible with native app.NET app, HTML or JavaScript.”

development.”
Benjamin Thatcher, Solutions Architect, HP

According to Thatcher, they are able to do more with the apps than“With the mobile controls in Kendo UI, such as slide-

was possible with the other products. “We are able to develop thingsout menus, we were able to make a Hybrid application

with Kendo UI that we probably couldn’t have done previously,that looks and feels like a native application and isbecause it would have just taken us too long, or would have justin line with features you’d expect in today’s mobile

been too difficult,” he said. As a result, feedback questionnaires sentenvironment.”

to users throughout HP revealed a 10-percent increase in the user
satisfaction after deployment of the new mobile app.

Evan Brown, Software Developer, HP

Developer satisfaction increased, as well. “The Kendo UI framework
is a joy to use,” said Thatcher. “We can create really nice-looking,complex graphs, without having to do a lot of coding and hacking ofThatcher sees mobile growing rapidly over the coming years, and islibraries to get it just how we want it. And, it’s easy to integrate theexcited to have the Kendo UI framework in place to create beautiful

tools with our existing projects, whether it’s a .NET app, HTML or

mobile experiences for employees and customers. “Now that weJavaScript.” Thatcher also noted the availability of demos, samples

have Telerik tools in place, it will be much easier to get apps andand documentation from Telerik. “It’s very easy for us to just look at

updates to our users quickly,” he said. “Not only can we provide

it and get it working, right out of the box.”

them with great mobile apps, but apps that they enjoy using.”“With the mobile controls in Kendo UI, such as slide-out menus, wewere able to make a Hybrid application that looks and feels like anative application and is in line with features you’d expect in today’s
mobile environment,” said Brown.

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About ProgressProgress (NASDAQ: PRGS) is a global leader in application development, empowering the digital transformation organizations
need to create and sustain engaging user experiences in today’s evolving marketplace. With offerings spanning web, mobileand data for on-premises and cloud environments, Progress powers startups and industry titans worldwide, promoting
success one customer at a time. Learn about Progress at www.progress.com or 1-781-280-4000.

Progress and Kendo UI by Progress are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries oraffiliates in the U.S. and/or other countries. Any other trademarks contained herein are the property of their respective owners.
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