JTB PRIVACY NOTICEJTB Corp. which has its registered offices at 2-3-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan(the “JTB”) offers travel and destination management services and other related services worldwide.
This Privacy Notice is issued to you, Data Subject, to inform you of our collection, access, use andprocess your personal data in the way described below.

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Categories of personal data

We hereby inform you that we collect, use and process the following categories of your personal data:
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NameAddress
Birth Day (Age)
GenderPhone Number
Email Address
Passport Number

Legal basis and purpose:

As per Article 6(1)(f) GDPR, we hereby inform you that we use your personal data for the purpose ofproviding you following services:
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Making accommodation or hotel arrangements
Making transportation arrangements
Making restaurant arrangements or other food arrangements
Making other services arrangements
Supporting you with the tours or with preparations for the tours
Managing the itinerary or the preparation of the itinerary
Considering, entering into, or performing contracts or other relationshipResponding to your queries or requirements
Maintaining our relations with you
Responding to your queries
Satisfaction surveys that you would complete
Re-establishing our relationships
Selling our or other person’s products or services
Marketing/ Providing information regarding our or other person’s products, services or eventsor campaigns

In addition, your personal data may be converted into statistical or aggregated data which cannot be
used to identify you and then used to produce statistical research and reports. This aggregated data may
be shared and used in the ways described above.
JTB processes your personal data in its interest as well as your interest, so JTB provides and you receive
the travel related services that you have requested and other related services specified in the above.

Copyright © 2019 JTB Corp

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3.

Retention periods

We keep your personal data as long as there is a statutory or legal requirement to do so or in order toprovide the aforementioned services to you. For accounting or auditing purposes we may retain yourpersonal data for a period of time after our direct business dealings have ended.

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Data storage and transfer

Furthermore, we may share your personal data with JTB group companies as well as with othercompanies which may be located within or outside the EEA and provide travel and business processservices related to the provision of the services indicated above, for example: airlines, hotels,
accommodations, transportations, restaurants, tour operators, travel agencies, other service providers(including service providers for JTB). Where a company is located outside the EEA, we will arrange
adequate safeguards such as Binding Corporate Rules or Standard Contact Clause arrangement ortransfer your personal data based on appropriate legal basis.

5.

Prior consent

Where we require access to your Personal Data that GDPR considers Sensitive, we will seek separate
explicit consent from you prior to obtaining that data.

6.

Your rights

As a customer you have a number of rights among them: the right to request access to your personaldata, to have it corrected or deleted, and the right to object to our processing of your personal data. For
further information on these rights please refer to our Privacy Policy:
Online link to Privacy Policy:

https://www.jtbcorp.jp/en/privacy/

If you require assistance or further information about how your personal data is used by us then contact
our Data Protection Team via email: private@jtb.com
If you are not completely satisfied with how personal data request was handled then you may contact
your local Data Protection Supervisory Authority.

Copyright © 2019 JTB Corp

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