State ofPandemic We Can
Help
Partner with BSI to Mitigate
Risk During a PandemicHow BSI
can help
For more than 100 years, BSI has
been helping businesses in 193
countries prepare for, respond to,and recover from disruptions of
all kinds. All our capabilities aredeveloped and implemented in linewith international best practicestandards and are aligned withlocal regulatory requirements
specific to their region.

We are committed to partnering with our clients to ensure their employee safety andbusiness continuity as they prepare to respond to a new set of operational challenges.

Business Challenges

BSI Solutions

How do I protect employees, reduce risk andexposure, and achieve a state of businessresilience?

Resilience andContinuity Planning

How do I prevent, prepare for, respondto, and recover from negative events
throughout the supply chain?

Supply Chain
Resilience

What do I do in the event of an airborne
infectious disease outbreak?

PPE and Airborne
Contaminant Initiatives

Has our move to a remote workforce madeus more vulnerable to hackers?

Cybersecurity andVulnerability Testing

Many employees don’t have dedicated officespace in their home- how do they reduce
ergonomic risk factors?

Remote OfficeErgonomics

Business
Continuity andResilience
Planning
The modern interconnected world embraces the added dimensions of cyber risk,climate-change disruptions, and pandemics. As such, continuity planning requires aflexible framework and management system to mitigate evolving business impact
risks. Continuity planning provides an organizational structure to identify probabilistic
impacts to an organization, develop a measured approach to protect employees, andreduce risk and exposure while achieving a state of business resilience.

Why BSI
BSI championed the global standard ISO 22301
BSI is well practiced in the subject of resilience and continuity planning. BSI developed the general guidancearound BS 25999 management system standard realizing the importance for organizations to have a
documented process to mitigate, prepare, respond, and recover from any disruption to an organization. Having
the foresight to realize its importance in the unpredictable world in which we live, BSI championed to bring theconcepts of BS25999 best practices management system globally to realize this into the global standard ISO
22301. Further, BSI has a longstanding partnership with the Business Continuity Institute and jointly issue theannual Horizon Scanning Report, to share insights on anticipated threats facing organizations and those they
have already experienced for benchmarking purposes – always contributing to the common good.
Building upon this, BSI also introduced Organizational Resilience to broaden the resilience scope to include
Informational Resilience, Operational Resilience, and Supply Chain Resilience in addition to developing theworld’s first Organizational Resilience Index looking at Product, Process, Leadership and People to assess
an organization’s strategic resilience and readiness. BSI takes a holistic and integrated approach that can beapplied individually or collectively to underpin our client’s resilience-building capability.

David Bernstein, MPA, CBCP, CEM, CHEP, CHPCP
Senior Consultant
T: +1. 949 420 0671 | C: +1 949 424 7527 | F: +1 949 583 9675
David.Bernstein@bsigroup.com

How BSI Can Help –BSI has a range of services to support improving aclient’s pandemic resiliency. We bring an end-to-end
program from assessment, preparation, prevention,mitigation, response, and recovery to our clients in aholistic and integrated manner.

Our services include:•Capability Assessment, Design and Gap Analysis•

Pandemic Planning•

Business Impact Analysis•

Third party management and liaison•

Continuity Planning•

Recovery and Resiliency•

Business Continuity Program Exercises•

Enterprise, Supplier and other 3 rd Party Resiliency•

Emergency Planning, Drills, Exercises, Training•

Plan audits, reviews, and upgrades•

Crisis Management with support forcommunications planning and post event lessons

Supply Chain
in a State ofEmergency

Pandemics have varying degrees of severity, disruption, and impact on the supplychain. This underpins the criticality of having a clearly defined, flexible, and resilient
management program in place. Pandemics wreak havoc on supply chains, drive
people into panic, and interrupt the flow of goods — all of which come together ina devastating and create a damaging cascading effect.
By hitting the human elements of supply chains, the impact is multiplied as consumers stockpile goods,
logistical companies struggle to satisfy demand, manufactures run out of base material stock andinternational networks begin to break down. The human nature of supply chains mean they are particularly
vulnerable to the rapidly changing dynamics of emergencies. To combat such threats, organizations needrobust and timely intervention, applied through a strategic management framework that remains fluid.

Why BSI
Prevent, prepare, respond, recover
Our BSI consultants are experienced in developing and implementing effective risk management strategies
that mitigate threats through a progressive approach to prevent, prepare for, respond to, and recoverfrom negative events throughout the supply chain. Our global consultancy capability has developed andimplemented holistic, fully integrated, supply chain risk management strategies across all areas of theorganization, including the communication and management of external stakeholders and subcontracted
service providers. Our approach is risk based and results focused as we build and implement client-based
capability in line with their strategic goals and desired outcomes. As part of this process we focus on recoveryand putting our clients in the best possible position to recover quicker and stronger

Tony Pelli
Practice Director, Security and Resilience
T: +1 571-528-8704
Anthony.Pelli@bsigroup.com

How BSI Can Help –BSI works with businesses ensure that their people,products, and assets are secure and resilient against all
possible disruptions. Our practice is forward-looking
and proactive, helping companies develop effective
management for business continuity to implement
Supply Chain resilience, a pillar of BSI’s OrganizationalResilience model.

Key priorities include:•Supplier risk and business impact assessments tounderstand the impact of disruptions throughout
the supply chain•

Supplier assessment to gauge preparedness andincrease supplier resilience•Gap assessment against internationally-recognizedbusiness continuity standards•

Incident and event escalation pathways anddecision trees•

Continually updated intelligence to understandemerging risks to the supply chain•

Development and implementation of risk
management processes to address organizational
resiliency concerns

Personal Protective
Equipment for anEmergency

Personal protective equipment (PPE) such as gloves and respirators are critical tothe prevention of infection and spread of communicable disease among healthcare
workers, first responders, and other essential workers during a pandemic.

Why BSI
BSI is a Notified Body (0086UK, 2797NL) to the PersonalProtective Equipment Regulation (PPE) 89/686/EEC
BSI has a long history of partnering with and providing services to all industry sectors including
the healthcare industry (hospitals, medical devices, and pharmaceuticals). Our subject matter
experts not only have a very deep technical expertise in Industrial Hygiene and Safety, but they
have real-world experience in healthcare.

You can trust BSI consultants to prepare you for worst-case conditions,advise you during trying times, and support you during the recovery.

Jyoti Kumar, CIH
National Practice Dir, Industrial Hygiene Principal Consultant, Mgr.
C: +1 510-861-2174 | D: +1 510-995-5413
jyoti.kumar@bsigroup.com

How BSI Can Help –BSI’s consultants and subject matter experts will
evaluate your pandemic risk exposure, prescribe theappropriate type and level of PPE, and develop programs,procedures and training to ensure compliance.

PPE services include:••

Job Hazard Assessments with PPE assignments•

Respiratory Protection programs, fit testing,and training

Personal Protective Equipment programsand training

In addition, BSI consultants can support thefollowing:••••••EHS Management Consulting and Audits•

Code and Regulations Interpretation andCompliance

Laboratory Safety and Chemical Hygiene
Biosafety
Onsite EHS Support
Implementing & Assessing EHS programs
Exposure Monitoring for Airborne
Contaminants

CyberSecurity

A quickly evolving pandemic makes the climate ripe for hackers to exploit
an organization’s lowered defenses as their organization moves to a remoteworkforce. Increased vigilance, controls and preparedness is necessary tostrengthen information resiliency.

Why BSI
Protection from the endpoint to the Cloud
A domain of Organizational Resilience, the Information Resilience pillar is comprised of an end to end
service offering – Cybersecurity, Information Management and Data Privacy, Security Awareness andTraining, and Compliance Services. As bad actors move to take advantage of the crisis, there will be a risein phishing and business email compromise (BEC) attacks. BSI can assist in developing user awarenesstraining using real-world phishing campaigns to ensure your entire organization is prepared.
In addition, BSI’s trusted advisors are well versed in assessing an organizations security and complianceposture. Our continuum of services is designed to identify threats and vulnerabilities that are clearlycommunicated in terms of risk to the business and to provide actionable remediation advice. Our approachand methodology enable our clients to maintain compliance with requirements and to ensure their supply
chains follow a standards-based approach to ensure the same.

How BSI Can Help –. For more than 15 years BSI’s cybersecurity practice has
operated using a “remote first” service delivery strategy.
We provide Cyber Risk and Advisory services allowing
clients to meet a wide range of standards-based data
security and data privacy requirements (SOC2, ISO27001,PCI DSS, HIPAA, NIST, CMMC, GDPR, CCPA, etc.). We also
have an elite penetration testing team capable of testing
networks and infrastructure, applications and webservices, mobile and IoT, and cloud security review.

Cybersecurity services include:
••
•
•
•

Other services include:
••
•
•
•

Ryan Hogan, CIPP/E, CIPM, GCIH, GCWN, GCFE, CRISC
Sales Director
T: +408-391-1638
ryan.hogan@bsigroup.com

Threat and Vulnerability Assessments
Vulnerability ManagementPenetration Testing(Network, Web, App, Cloud, Mobile, IoT)
Cloud Architecture Reviews
Static Analysis / Code Review
Data Privacy Officer as a Service (DPOaaS)
Supplier Risk Management Solutions
Compliance(SOC2, ISO27001, PCI, Healthcare, NIST, CMMC, etc.)
Security Awareness Training
Privacy Compliance(GDPR, CCPA, etc.)

Remote OfficeErgonomics

Working remotely, which is often required in an emergency, presents challenges foremployees due to the variety of locations an employee may choose to conduct theirwork – a dedicated office space in their home, a couch, dining room table, etc. Anddue to this mobility, laptops are frequently used which often result in either poor
head posture or poor hand posture.

How BSI Can Help –Why BSI
Decades of experience advising remote workforces•

Monitor, laptop and keyboard selection and properplacement•

Desk and chair selection including suggested seat
depth, 5-wheeled base, and lumbar support•

Leg spacing, clearance and heightrecommendations and adjustments•

Posture recommendations•

Best practices for mobility, hydration, fresh air andsunlight•

Couch/bed work recommendations•

Dining room or kitchen counter work guidance

BSI brings the ability to solve ergonomics problems, and a deep bench of Certified Professional Ergonomists
who understand whole system ergonomics. We are committed and proven at helping organizations achieve
the full spectrum of ergonomic benefits, delivering solutions that are sustainable and self-sufficient.
Whether you are evaluating remote office environments, developing a new program, looking for insights
into what works, or facing an immediate issue, we can provide you with expert advice and guidance to help
you meet your business goals.

Jessica Ellison, MS, CPE, CSP
EHS West Operations Director
C: +1650-515-5988 | D: +408-790-9209
Jessica.Ellison@bsigroup.com

BSI’s team of certified ergonomists can help withadvisory support and program design in the following
areas.

Key areas:

How resilient is yourorganization?
Resiliency is about assessing, managing and mitigating
risks from the health, safety and ergonomic wellnessof our employees to environmental challenges,
security vulnerabilities and supply chain disruption.
Empowering employees with the skills and knowledge
through training and ensuring continuity planning isalways reassessed will further elevate preparedness
and response.

BSI Group America
12950 Worldgate Drive, Suite 800
Herndon VA 20170
USA

BSI Consulting Services
Call: +1 800 862 4977
Email: Consulting@bsigroup.com
Visit: page.bsigroup.com/pandemic-contact