CSR Report 2013
NGK SPARK PLUG Group CSR ReportContents
TOP MESSAGE..................................................................P2【Feature 01】

Contributing to Motor Sports................................P4【Feature 02】 Development of

Lead-free Piezoelectric Ceramics......................P7
CSR of NGK SPARK PLUG Group.........................P9

Management

Detailed Information
about environment

Fiscal 2012 Targets and Results........P58
ISO 14001 Certified Locations............P59
Data on Atmosphere, Water quality,
noise and vibratio...........................................P60

・Corporate Governance..................................... P11

Environmental Accounting.......................P67

・Compliance.............................................................. P12

PRTR data for Each Business Site.....P68

・Risk Management............................................... P16

Volumes of Waste Generated
at Each Business Site.................................P69

With Our Customers.................................................. P18
With Our Shareholders and Investors.......... P22

Local clean-up activities...........................P70

With Our Employees
・Employment / Human Right........................ P24
・Occupational Safety and Health............. P29
With Our Suppliers..................................................... P33
With Local Communities andInternational Society............................................... P36
To Help Preserve the Environment
・Eco Vision 2015.................................................. P40
・Environmental Burdens from
Business Activities............................................. P42
・Environmental Management........................ P43
・Products.................................................................... P47
・Substances ofEnvironmental Concern.................................. P48

・Global Warming..................................................... P51
・Waste........................................................................... P53
・Water Resource.................................................... P54
・Environmental Communication.................. P55
Third-Party Review.................................................... P56

NGK SPARK PLUG Group CSR Report 2013

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CSR ＞ TOP MESSAGE

Top Message

Shinichi Odo
President and Chief Executive Officer
NGK SPARK PLUG CO., LTD.
September 2013
NITTOKU SHINKA-RON (The Evolution of NGK SPARK PLUG): From the 1st SHINKA(Delving) to 2nd SHINKA (Renovating) Phase
The NGK SPARK PLUG Group has set out its vision of what NGK SPARK PLUG should be in2020 as a distinguished manufacturing company, a highly profitable company, a progressive
company, and a personnel "assets" company. To realize this vision, we formulated a long-term
management plan—NITTOKU SHINKA-RON (The Evolution of NGK SPARK PLUG), together
with a roadmap, dividing the road to 2020 into three 3-year phases: 1st SHINKA (Delving), 2nd
SHINKA (Renovating), and 3rd SHINKA (Evolving). The Group strives to steadily progress
through these three phases, toward the final goal of becoming a company that can offer "RealValue" to all our stakeholders. In March 2013, the Group completed the 1st SHINKA (three years
devoted to delving) phase, during which we worked to delve into existing businesses and seek
new businesses. In April 2013, we entered the next three years of the 2nd SHINKA (Renovating)phase.
The 2nd SHINKA (Renovating) phase is intended as a preparatory period for determining ourdirection toward regeneration. To establish a foundation for the final three years of the 3rd
SHINKA (Evolving) phase, we will utilize corporate resources to the utmost, and boldly challenge
new industrial domains and fields.
Medium-Term Management Plan
Inaugural Year of the 2nd SHINKA (Renovating) phase
I have always stated that my mission as president of the company is to "bring innovation to NGKSPARK PLUG CO., LTD." It is true that bringing about innovation usually entails risks, but I
believe that the greatest risk lies in not seeking innovation out of fear of changing. With "global,""speed" and "fair" as keywords, I encourage all employees to share the awareness that "Weshould change ourselves" and to work in concert to continue advancing the business structuralreform.
For our company, which has many overseas operation sites, it is absolutely vital to establish andstrengthen our global management system. However, I would also like to emphasize that it is ourhuman resources that support all of our corporate activities. By mobilizing the capabilities of the
Corporate Administration Group, we aim to reform the personnel system and enhance themanagement information network that oversees the entire Group, in order to foster humanresources with a global perspective and to promote flexible employment of capable local
personnel. In addition, we have set up a MONODUKURI Center within the Production
Engineering Group, with the aim of taking over shop-floor expertise and the spirit ofmanufacturing, and passing these assets on to future generations.
In the Automotive Components Business, we are proud that our company's spark plugs andsensors hold the world's largest market shares. At the same time, however, we should all themore realize our social responsibility for supplying products in a consistent manner. To continue
growing as the world's top manufacturer, it is important that we further strengthen our alreadystrong Automotive Components Business.

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GroupGroupCSR Report2013 2013
NGK SPARKCSR ReportMESSAGE
CSR ＞ TOP MASSAGE

1/ In response to the accelerating motorization in emerging markets, we have taken strategies forfurther market expansion. In the Chinese market for example, we released the NGK CX Lie Yan
spark plug, designed exclusively for China and specifically geared to local needs.
With regard to the Communication Media Components Business and the Technical Ceramics
Business, we have integrated the two business groups into a new Technical Ceramics Group.
We will promote business reorganization and optimal resource deployment accordingly. In
addition, production of organic IC packages will be transferred to overseas and domestic
partners, as part of our efforts to shift toward a new fabless business model, specializing only on
product development and design.
As for new businesses, we will promote innovation in fields relating to the environment, energy
and electric vehicles, while being attentive to social and customer needs. With the New Business
Advancement Group and the SOFC Project playing central roles, we will intensify our efforts todevelop new products.
To ensure that the three years of the 3rd SHINKA (Evolving) phase will be fruitful, we will change
our human resources, organizations and business for the better.
Promotion of CSR Management
The NGK SPARK PLUG Group reviews and improves compliance and risk management, in orderto reinforce the basis for our operations. Moreover, the Group declared that it would promote
CSR initiatives across the entire supply chain by applying its CSR Procurement Guidelines to our
suppliers.
As a company engaged in manufacturing, it is natural that we should develop products that arefriendly to people and the Earth and that live up to social expectations. I believe that it is also
indispensable for us to pursue global environmental protection in every aspect of manufacturing
activities throughout the entire value chain, covering from raw material procurement to productdelivery. To achieve the targets set under the NGK SPARK PLUG Group Eco Vision 2015, we are
earnestly committed not only to reductions in CO2 emissions and water consumption, but also towaste treatment/disposal and management of chemical materials.
It is a matter of course that, to enhance our own value as a company, we should contribute tosociety through our business operations by manufacturing products that satisfy society's needs
and help resolve social challenges. Additionally, as a corporate citizen I am sure that creatingjobs is also part of our social responsibility and social contribution. In terms of manufacturing,
Japan is never the best environment. But in order for us to survive as a global company over thelong term, the key is how we can preserve "manufacturing that can be done only in Japan." Fromsuch a perspective, we will improve the quality of our labor force by producing even higher
value-added products in Japan, thereby contributing to the creation of high-quality employment.
We are also vigorous in promoting the diversity of our organization. If looking at Japan's
workforce, one can be convinced that there will certainly be no future for Japan without
empowerment of female workers. We will therefore place emphasis on diversity initiatives. To
begin with, we will promote empowerment of female workers throughout our organization, but
this is just one of many catalysts needed to reform our corporate culture. For further growth of
our company, I wish to proactively employ motivated personnel, regardless of gender, nationality,
age, and whether or not they have a disability.
Recognizing the importance of communication with stakeholders, we will properly grasp thetrends of the world, and encourage the CSR and Expert Committees to hold lively discussions to
identify challenges to address, so that all employees work together to contribute to creating asustainable society.
We hereby release CSR Report 2013, which compiles our activities during fiscal 2012. We would
very much appreciate your unreserved comments and opinions.

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NGK SPARKCSR ReportCSR ＞ Feature 01 Contributing to Motor Sports

Feature 01: Contributing to Motor Sports
NGK spark plugs, the core products of NGK SPARK PLUG, are important functional engine
components which determine a large share of engine performance. For years, we have supplied
high-quality spark plugs to the field of motor sports. In fulfilling our responsibilities as a leading
spark plug brand, NGK SPARK PLUG will continue to contributed to the reliability and thedevelopment of motor sports and automobile society.
Isle of Man TT (Tourist Trophy) Race
The NGK Spark Plug brand became known worldwide sinceteams used our spark plugs in the Isle of Man TT, a prestigious
motorcycle race in the UK.

Technology Development of Spark Plugs for F1
The aim of Formula One (F1), the highest class of singleseater auto racing in the world, is not simply to compete inengine performance or machine design. The race is a faircompetition involving the overall ability of the machine,
driver, and team under strict technical regulations withsafety and environmental issues kept in mind. Various
devices and technological innovations developed from F1
have later made great contributions to the development of
automotive technologies and use of the automobile insociety.
Leading-edge technologies and ideas are used in spark plugs for F1 engine
to boost engine performance. For example, to make the engine head design
more flexible, it has been necessary to reduce the thread size on the one
hand, and to offer resistance to heat and vibration to ensure durability in the
demanding racing environment, which is characterized by continuous
application of a high load. NGK SPARK PLUG is constantly exploring the best
way to meet that challenge and setting new targets for itself. This can clearly
be seen in the fact that since the company first supplied spark plugs for F1
engines in 1964, many teams have continued using NGK spark plugs.
Development of F1 machines and engine technologies continues throughout the season. At NGKSPARK PLUG, engineers at our Technical Center in Europe and engineers in Japan collaborate
on a daily basis to provide technical support aimed at meeting the precise requirements for our
spark plugs.
As a result of our efforts, the F1 machine that won the F1 Malaysian Grand Prix held in March
this year marked the 300th win for a F1 machine equipped with NGK racing spark plugs. NGK
spark plugs provide outstanding performance in various categories that include WRC, Super GT
and other automobile races, as well as MotoGP, the Superbike World Championship and othermotorcycle races, and snowmobiles.

NGK SPARK PLUG Group CSR Report 2013

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CSR ＞ Feature 01 Contributing to Motor Sports

Voice
I am a racing spark plug planner, developer, and designer who responds torequests from engine manufacturers. Recent racing engines need to meetthe challenge of how to ignite limited fuel effectively and improve both power
and fuel efficiency. The challenge is no longer simply to deliver power.
Techniques that I have acquired through leading-edge development in thearea of motor sports will be incorporated into our products.
Tomoaki Ueda
Spark Plug Engineering
Dept.,
Spark Plug Div.

Voice
I am currently involved in racing as the General Director of Nakajima
Racing. Since I was a racing driver, NGK spark plugs have been a must for
my teams. I feel very confident whenever I see NGK's red logo at racevenues. I hope that you will continue to supply excellent products.

Satoru Nakajima
General Director,
NAKAJIMA RACING

EventsNGK SPARK PLUG supports motor sport venues
and exhibitions and always has a booth at these
events. At our booth, our products are on show,
and visitors can experience replacing spark plugs
and enjoy games by our mascot, the Spark Girls.
These are only a fraction of the amusements that
we present for spark plug users and visitors sothat they may become acquainted with motor
sports and expand their interest in andknowledge of replacement parts for automobiles.
The company sponsors the NGK Cup (Suzuka Sunday Road Race Grand Championship), in
which a wealth of talent from beginners to experienced riders hone their skills to qualify forJapan's most prestigious race, the All Japan Road Race Championship. As such, the NGK Cup
serves as a steppingstone for riders who are aiming to compete in the All Japan Road Race
Championship and go on to international races.
These events and support activities allow NGK SPARK PLUG to contribute to the development
and promotion of motor sports.
Voice
I visit many auto race venues including Japanese national racing
championships and provide services to our spark plug users. To improve thebrand image of NGK spark plugs in the field, I work almost every weekend
at race sites, including the Suzuka 8 Hours Endurance Road Race insummer, the Formula One (F1) Japan Grand Prix and MotoGP in autumn,
and snowmobile races in winter.
Hiroshi Nakao
Aftermarket Sales &Marketing Dept.,
Sales & Marketing Div.

NGK SPARK PLUG Group CSR Report 2013

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CSR ＞ Feature 01 Contributing to Motor Sports

Voice
Visitors to the our event booth at the Suzuka 8
Hours Endurance Road Race
It was a good that I took a close look at electric
sparks being produced by a spark plug. (Male)
It turned out that replacing a spark plug required
more force than I expected. (Male)I was happy that my kids enjoyed the event a lot.
(Female)Hands-on experience of spark plug
replacement

NGK SPARK PLUG Group CSR Report 2013

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CSR ＞ Feature 02 Development of Lead-free Piezoelectric Ceramics

Feature 02: Development of Lead-free Piezoelectric Ceramics
Piezoelectric ceramics are widely used in home appliances everyday. However, the problem ofthat the most of piezoelectric ceramics contains lead still remains. Consequently, the challenge
for us has been to develop a lead-free piezoelectric ceramic material to prevent lead fromleaching from discarded equipment into the environment. NGK SPARK PLUG has developed
lead-free piezoelectric ceramics with characteristics that are comparable to ceramics that
contained lead.
Piezoelectric ceramics
Piezoelectric ceramics generate a voltage under an externally-applied force. Conversely, theyelongate or contract when a voltage is applied. When an AC voltage is applied, they repeat
elongation and contraction, or vibrate, and even generate ultrasound. In other words,
piezoelectric ceramics are capable of converting electrical energy to mechanical energy. Bymaking full use of this capability, piezoelectric ceramics are used in a wide range of applications
from home appliances to industrial equipment that ordinary people do not handle.

NGK SPARK PLUG Group CSR Report 2013

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CSR ＞ Feature 02 Development of Lead-free Piezoelectric Ceramics

Contained lead in piezoelectric ceramics is the problem.
Lead zirconate titanate (PZT) is commonly used as a piezoelectric ceramics. As its namesuggests, PZT contains lead. Since lead is poisonous, concern remains over how to dispose of
products including PZT. If products including PZT are not properly treated, contained lead mayleach from such products and contaminate soil and rivers and eventually affect human health.
Regulations on the use of lead are therefore being tightened in Europe and other regions.
Nonetheless, PZT-based piezoelectric ceramics are still in use since they are not regulated under
the RoHS directive in Europe at present. Because it is technically difficult to substitute electronic
ceramics including lead such as PZT.
Although there are currently no restrictions on electronic ceramics contained lead, regulations on
the use of lead are expected to be tightened. Consequently, it is important to develop lead-freepiezoelectric ceramics that have characteristics comparable to PZT.
Development of lead-free piezoelectric materials
Sodium potassium niobate (KNN) is a promising substitute material for PZT. However, one
significant challenge of developing KNN material has been acquiring stability of the material in
addition to improvements to the characteristics because crystal grains of KNN are dice-likeparticles and it tends to have voids between the grains.
To address this challenge, NGK SPARK PLUG has conducted research for several years andsuccessfully developed a lead-free piezoelectric material by mixing a phase primarily composedof KNN and another phase (named "NTK phase"). Sintered ceramic of this material has very
dense structure and characteristics close to PZT.We made our knock sensor using this newlydeveloped material and tested it. The new material has proven to have performance comparable
to PZT and that suggest that it should be possible to put into practical use.
We will continue our research and make efforts to commercialize lead-free piezoelectric
ceramics.

Voice
KNN lead-free piezoelectric material was discovered more than 50 years
ago. Nearly 15 years have passed since we took on the challenge ofdeveloping the material. Researchers worldwide have increased their
expectations and conducted research. However, commercialization is still on
the way. The length of time demonstrates how difficult the material is to andhow attractive it is. Nonetheless, the result which commercialization of thematerial attains has been obtained in the last few years at last. This is a
result of the efforts and enthusiasm of our research staff. I am genuinely
grateful to the recent help received from many people, and we are now
determined to launch the lead-free piezoelectric material on the global
market.

Kazushige Obayashi
Engineering R&D GroupNGK SPARK PLUG Group CSR Report 20138

CSR ＞ CSR of NGK SPARK PLUG GroupCSR of NGK SPARK PLUG GroupCSR Concept
We view CSR not just as a responsibility but as an opportunity to be accountable through reviewof the NGK SPARK PLUG Group's economic, environmental and social activities from a global
perspective, to enhance corporate value, and to contribute to the sustainable development ofsociety in accordance with our Corporate Philosophy.
Our CSR activities are wide-ranging, and include the following:[Examples]• Offering excellent products to customers• Disclosing corporate information to shareholders and the broader investor community, in an
optimal and easy-to-understand manner• Collaborating with suppliers for mutual development• Establishing a safe and employee-friendly working environment• Participating in and supporting activities in the local community
To provide our Group's action guidelines for fulfilling CSR, in April 2011 our CSR Policy wasestablished, which comprises 10 policies, such as the Compliance Policy and others. In line with
the CSR Policy, we intend to review and promote CSR based on a multifaceted approach, into
the future.

Corporate Philosophy
Corporate Code of Conduct
CSR Policy [56KB]CSR Promotion System
The CSR Committee determines the priority themes for each fiscal year, to implement CSR
Policy. The Committee also oversees and evaluates CSR-related activities implemented by therespective committees, working groups and divisions, and makes appropriate proposals
regarding them, so as to achieve full optimization of CSR activities, thereby strengthening ourbusiness foundations.
The CSR Promotion Sub-Committee sets up respective working groups as deemed appropriate,each of which holds discussions on specific themes to develop countermeasures. We haveestablished a company-wide CSR promotion system by securing close coordination between the
CSR Committee, the CSR Promotion Sub-Committee and expert committees.

NGK SPARK PLUG Group CSR Report 2013

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CSR ＞ CSR of NGK SPARK PLUG Group

Progress in our CSR
Nov. 1996 Adopted "Corporate Philosophy"
Feb. 1998 Adopted "Corporate Code of Conduct"
Apr. 1998 Established Ethical Committee
Feb. 2003 Adopted "Corporate Ethics Helpline System Operation Guidelines"
Nov. 2004

Revised "Corporate Code of Conduct"
Published "Code of Conduct Guidebook"

Apr. 2005 Published "Guidelines on the Handling of Personal Information"
Aug. 2005

Established Export Control Committee
Adopted "Export Management Regulations"Feb. 2007 Adopted "Confidentiality Management Regulations"Nov. 2007 Published "Confidentiality Management Guidelines"
Sep. 2008 Established Internal Audit Department
Apr. 2009 Prepared "Corporate Protection Manual"
Apr. 2010 Inaugurated CSR Promotion Department
Oct. 2010 Established CSR Committee
Apr. 2011 Adopted CSR Policy
Nov. 2011 Established Compliance CommitteeJan. 2012 Published "Compliance Guidebook"
Mar. 2012 Adopted "Compliance Regulations"Oct. 2012 Adopted "Emergency Response Plan Regulations" and "Business Continuity Plan (BCP) Regulations"

NGK SPARK PLUG Group CSR Report 201310

CSR ＞ Management ＞ Corporate GovernanceCorporate Governance
Basic Philosophy
We believe that it is our foundational and important managerial task to establish and maintain afair and efficient management system, while securing soundness and transparency inmanagement, in order to enhance corporate value by fulfilling our corporate social
responsibilities.
Management Organization
In April 2012 we introduced the corporate officer system and the system for determining officers'
remuneration, based on assessment of their performance. These systems were introduced
because we believe that, to achieve further development in the rapidly changing businessclimates and global economy, we need speedy decision-making and business execution.
Moreover, decision-making rules were re-examined and revised to clarify where responsibility lies
and to reduce decision-making time.
Management Oversight Functions
NGK SPARK PLUG CO., LTD. is a company with a Board of Corporate Auditors, which consistsof two standing statutory auditors and two external auditors. These auditors attend the meetingsof the Board of Directors and, if necessary, various committee meetings, to grasp the status ofimportant issues. They also supervise directors' execution of duties, through audits of major
offices and subsidiaries.
Internal Audits
The Internal Auditing Office reports to management the results of the business auditing of NGKSPARK PLUG CO., LTD. and its affiliates, and if necessary, makes proposals on how to correct
any problems and improve business operations.
In accordance with requirements for the internal control report system over Financial Reporting
under the Financial Instruments and Exchange Law, the internal auditing office assesses theeffectiveness of internal control over financial reporting, to ensure the reliability of the Group's
financial statements, thereby maintaining and improving our internal control.

NGK SPARK PLUG Group CSR Report 201311

CSR ＞ Management ＞ Compliance

Compliance
Compliance Policy
We acknowledge that our company is a member of society. In the light of this, we enhance
corporate ethics, comply with laws and ordinances, international rules, and company
regulations, striving to become a company trusted by the international community.
【Action Guidelines】
We comply with all relevant laws and ordinances, the Corporate Code of Conduct, andcompany regulations.
We regularly educate and raise the awareness of all our employees to impart ahigh-level of ethics and correct knowledge, with which they can act voluntarily to prevent
compliance problems.
Should a problem occur, we will promptly deal with the problem and fulfill our
accountability, and will strive to identify the causes and prevent recurrence.

Basic Philosophy
We work to increase awareness among employees regarding compliance to act in a sociallysensible manner, helping them to bear in mind that our enterprise is a member of society.
Compliance Promotion System
The Compliance Committee holds its meetings once every three months to confirm compliancestatus, and conducts surveys of the actual compliance conditions in each division, thereby
striving to reduce compliance risks.
To reinforce the compliance promotion system, we will develop and improve the system to deal
with any compliance violations, enhance the mechanism for complying with laws and regulations,and increase employees' awareness and knowledge about compliance.

Education and Awareness-raising
The Compliance Guidebook has been distributed to all employees working at the NGK SPARKPLUG Group, to ensure that individual employees abide by all laws and regulations as well associal and company rules, with heightened compliance awareness. In addition, in-houseseminars are held as necessary, on appropriate themes and according to the employees'
knowledge level.
Through these measures, we educate employees and raise their awareness so as to encouragethem to act with consideration and empathy for others.

NGK SPARK PLUG Group CSR Report 201312

CSR ＞ Management ＞ ComplianceCorporate Ethics Helpline
If an employee discovers an actual or potentially illegal act, he/she should swiftly report it via
his/her supervisor or manager. If this is difficult, the employee can use the Corporate Ethics
Helpline as a means of seeking consultation and providing information.
The helpline channels set up inside and outside the company will accept such reports, which canbe submitted by e-mail, internal e-mail, telephone, sealed letter or any other method that the
informant wishes to use. Anonymous reporting is also permitted. We also protect theconfidentiality of informants to prevent disadvantageous treatment of them, in accordance with
the Whistleblower Protection Act.
In fiscal 2012, we received 15 reports, all of which were dealt with appropriately. We will continue
to promote the use of the Corporate Ethics Helpline.
Voice
The Corporate Ethics Helpline is a reporting/consultation channel directly
linked to the officer in charge of compliance. We operate the Corporate
Ethics Helpline system with care to ensure that honest reporters will not bedisadvantaged by making a report. In addition, we investigate and identify
the facts behind all the reports submitted. We then take corrective measureson the basis of the results as well as measures to prevent any recurrence.
We hope that employees will continue to make use of the Helpline toenhance our compliance initiatives.

Yasuo Mori
General Administration Dept.

Export Controls
To maintain international peace and security, Japan has implemented security export controls infull coordination with the international community, based on the Foreign Exchange and Foreign
Trade Control Law. NGK SPARK PLUG CO., LTD. has drawn up its own Export Management
Regulations to ensure thorough compliance with export restrictions, and has established asystem that can flexibly deal with regulation revisions.
Our company has been approved by Customs as an authorized exporter that has establishedcargo security management and compliance systems, under the Authorized Exporters' Program.
We have drawn up regulations for trade-related business operations and are committed to proper
export cargo management.
We will continue to promote trade-related business in compliance with all laws and regulations,and to improve trade efficiency, while fulfilling our responsibility as a global company.

NGK SPARK PLUG Group CSR Report 201313

CSR ＞ Management ＞ Compliance

Voice
The most important requirement for export management is compliance withlaws and regulations. If there are any legal violations in the process ofexport, not only would our company become unable to export products
smoothly, but we would also lose our social credibility. To prevent this, weplace emphasis on employee education and awareness-raising activities.
For instance, the General Administration Department holds explanation
meetings for relevant divisions to ensure appropriate export management.
We will continue to take a careful approach to encourage employees to haveaccurate knowledge about export management.

Naoko Tokimoto
General Administration Dept.

Security Control / Information Security
Information Security Policy
We regard our own information assets as one of our management resources. Through theprotection and effective use of our information assets, we pursue healthy maintenance anddevelopment of our business.
【Action Guidelines】
We establish information security regulations that clearly define the system andresponsibilities to protect all the information assets we keep for our customers, ourinformation assets as information resources, and personal data.
We comply with laws, ordinances, and regulations regarding information security.
We educate all executives and employees who handle information assets about theimportance of information security, and about specific items to be observed.
We continuously implement measures necessary to improve the management systemand to protect our information assets, keeping pace with a rapidly-changing informationsociety.
If a problem with the information security system is predicted to occur due to unforeseen
circumstances, we will promptly take action to prevent an accident associated with the
problem. Should the accident occur, we will strive to minimize the damage and takepreventive measures against reoccurrence.
Needless to say, it is of great importance for companies to properly manage confidential
information, in compliance with relevant legislation, including the Unfair Competition Prevention
Act and the Act on the Protection of Personal Information. The importance of management ofconfidential information has been increasing with the rapid progress in information technology inrecent years.
Under such circumstances, we established our Confidentiality Management Regulations as partof our endeavors to properly manage the private information of our company, customers andsuppliers.
In response to the needs of an IT-oriented society, we also plan to introduce smart devices in an
appropriate manner in order to improve our work efficiency, while maintaining thoroughgoingsecurity management.
Our Privacy Policy is available on our website.
Privacy Policy

NGK SPARK PLUG Group CSR Report 201314

CSR ＞ Management ＞ Compliance

Voice
To ensure security control, I consider it essential to develop the awarenessof individual employees. However, it is not easy to ensure that all employees
understand the importance of information security. If employees do not know
the security rules, they may leak confidential information due tocarelessness, resulting in tremendous damage to the company.
We will promote and entrench the confidentiality management rules acrossthe NGK SPARK PLUG Group, including affiliate companies, byimplementing the plan-do-check-act (PDCA) cycle.

Tadashige Maegawa
General Administration Dept.

Intellectual Properties
To protect its existing and newly developed products, NGK SPARK PLUG CO., LTD. takes steps
to actively acquire intellectual property rights and make effective use of them. We investigate theintellectual property rights of third parties in all production processes, from early stages ofdevelopment to mass production, to avoid the risk of infringing the intellectual property rights ofthird parties or violating laws and regulations. We also verify the appropriateness of theintellectual property-related provisions in various contracts.
In the future, we will strengthen management of intellectual property across the Group, as thebasis for our continued evolution as a "distinguished manufacturing company."
Voice
Along with facilities and human resources, intellectual property is an
important asset for our company. We should therefore make effective use of
intellectual property. With this recognition, we strive every day to ensure thatany contracts concerning intellectual property rights licenses or the handlingof joint development project outcomes can be concluded, in a manner thatobserves the relevant rules and that brings benefits to our company as wellas our customers and the whole of society.

Kenji Mukai
Intellectual Property Dept.

NGK SPARK PLUG Group CSR Report 201315

CSR ＞ Management ＞ Risk Management

Risk Management
Risk Management Policy
We are prepared to deal with various possible risks, such as natural disasters, accidents andspread of new infectious diseases. If such a risk should arise, we will act to minimize theimpact on our stakeholders. We also work to restore and continue smooth business
operations, thereby maintaining trust from our stakeholders.
【Action Guidelines】
We strive to prevent factors that could affect business continuity.
We conduct our activities with top priority on the protection of human life.
We minimize impact on related parties.
We strive for rapid restoration of business operations and stable supply of products andservices.
We take measures to prevent the recurrence of risks.

Basic Philosophy
In operating business, we face many risks including natural disasters, accidents, terrorism, andthe spread of new infectious diseases. If an unforeseen incident occurs, we will act giving toppriority to the protection of human life. We have also made contingency plans so that we cansmoothly continue our business operation even under such circumstances.
Business Continuity Management
On March 2013 we held a company-wide emergency drill to deal with a major earthquake. The
results of the drill were verified, evaluated and used to make improvements in our preparedness
for possible future disasters.
We conduct disaster prevention activities from four basic perspectives—disaster reduction,
preparation, response, and recovery—aimed at protecting human lives and property.
To ensure business continuity in the event of a disaster, in 2012 we established our BusinessContinuity Plan (BCP), which we have maintained, managed and continuously improved byfollowing the plan-do-check-act (PDCA) cycle. Moreover, in order to keep to the target time forresumption of operations we have set based on business impact analysis (BIA), we will devise
appropriate recovery measures, including alternative strategies.
Voice
We promote BCP education activities for all employees. A disasterprevention card and booklet are distributed to employees so that BCP
activities can be established as part of our corporate culture.
To ensure business continuity, the General Administration Department
carries out BIA with the cooperation of each workplace, and implements risk
management measures through visualization of important activities relating
to our key products.

Yuki Aida
General Administration Dept.

Response to New Infectious Diseases
To protect employee's health from the seasonal influenza every year, we strive to prevent the
spread of infection. Particularly regarding group infection at workplaces, which may affect ourdaily operations, we are ready to cooperate with the relevant divisions to implement immediate
and intensive measures. During the flu season, we issue weekly reports so that all employees
can share the information and take effective countermeasures. In addition, we are attentive to
informations on candidate viruses for novel influenza.
NGK SPARK PLUG Group CSR Report 201316

CSR ＞ Management ＞ Risk Management

Voice
In April 2009, the novel influenza virus H1N1 broke out in Mexico andspread throughout the world. In early 2013, human infection with the avian
influenza virus H7N9 was identified in China. Since no one can predict whena new type of pandemic influenza may emerge, we will make all possible
preparations, including the establishment of relevant guidelines and thereview of stockpiles for emergencies, while paying attention to the actual
situation.

Shiko Abe
Healthcare Promotion,
Human Resources Dept.

NGK SPARK PLUG Group CSR Report 201317

CSR ＞ With Our Customers

With Our Customers
Corporate Quality Policy
We continue to supply "Quality Products" to society with an emphasis on "Customer First,""Total Involvement," and "Continuous Improvement" principle.
【Action Guidelines】
We strive to take a customer-oriented approach to accurately understand a wide varietyof customers' needs and provide quality products and services, aiming to ensure greater
customer satisfaction.
We encourage all our employees to be actively involved in quality improvement
activities, based on companywide cooperation, and to achieve higher goals by making
the best use of their own individual abilities and creativity to address problems andchallenging issues.
Accurately responding to ever changing social/market environments and the diverse
needs of customers, we strive to continue improving our systems, processes, products
and services, aiming to further grow as an energetic and sound corporation.

Basic Philosophy
Under the continuously evolving business environment surrounding our Group, customers'
quality demand is also becoming stricter and more complex. Against this backdrop, companies
are increasingly expected to fulfill their corporate social responsibilities, by sincerely listening tocustomers' opinions, adequately and promptly responding to a wide variety of requests andissues, and meeting diverse expectations from customers.
To appropriately understand the diverse needs of customers and promptly take necessary
actions from the viewpoint of customers, we at NGK SPARK PLUG CO., LTD. are committed tomaking company-wide efforts to improve our quality assurance system, aiming to provide safeand reliable products that ensure greater customer satisfaction.
To meet customers' diverse expectations, we also continue actively communicating our products
and service information to customers, while at the same time manufacturing products by making
the best use of the most suitable technology and our accumulated experience as a manufacturer.
Through these efforts, we will work hard to offer new values to society.
Quality Management System
Since its establishment in 1936, NGK SPARK PLUG CO., LTD. has always emphasized "Nittoku
Quality Mind," representing the company's traditional mentality that ensures a quality-oriented
manner of doing business. This tradition remains intact, as shown by our Basic Quality Policy
revised in 2006.
Based on our corporate quality policy, our divisions have respectively established comprehensive
quality management systems in conformity with the ISO9000 series or ISO/TS16949 standards,
promoting quality assurance activities.
In addition, with the aim of reinforcing our company-wide quality assurance efforts, we havestrengthened collaborative activities among our Quality Committee, Quality Control Group andquality assurance sections of respective business units, thereby establishing a company-widesystem to control and supervise product quality. Under this system, the Quality Committee works
to identify quality-related risks and promotes corrective or preventive measures against any
identified risks, with the ultimate goal of providing safe and reliable products to customers.

NGK SPARK PLUG Group CSR Report 201318

CSR ＞ With Our Customers

Voice
Since our company's foundation, our attitude toward manufacturing has
been based on a policy of "no compromise on quality," known as "Nittoku
Quality Mind," that represents the company's strong emphasis on quality
integrity, ensuring the production of safe, reliable products of high quality to
the satisfaction of customers.
We are committed to eliminating any defects in our products that may causeinconvenience to our customers. With this in mind, we also have establisheda system to respond promptly to any problems or accidents. We constantly
aim for outstanding quality, and are pursuing comprehensive quality-oriented
management.

Toshiki Sawada
Quality Control Group

Quality Improvement
NGK SPARK PLUG CO., LTD. is committed to quality management by promoting total quality
management (TQM) activities.
Top-down activities to embody our corporate policy in the policy management.
Daily management to standardize prescribed operations at each workplace, as well as
maintenance and improvement activities.
Bottom-up activities to foster personnel development and activate workplaces, byencouraging small groups to conduct quality and business improvement activities.
Education

We provide a wide range of QC education and training programs on quality control, management
techniques, QC circle activities, quality management systems, measurement management, etc.
We also offer practical guidance and support to our employees to ensure that the knowledge
gained through these programs is utilized in the workplace. As part of our activities to enhancequality awareness, increase the motivation of our employees and promote quality education, wehold events including quality-related exhibitions and lectures on quality. We also provide practicalguidance to our suppliers to promote quality education and solve problems, aiming to encouragethem to deliver higher quality parts and materials by implementing continuous quality
improvements.
Voice
I encourage my group members to adopt a statistical approach as much as
possible when streamlining the design and development of materials andthe manufacture of products, examining evaluation methods and setting
conditions. Even after attending a statistical technique lecture, we find it
difficult to implement what we have learnt in practice. Every time we
encounter problems, we work with the Quality Control Group to findsolutions. Introducing the statistical approach taught in the lecture allows us
to visualize things that we have not noticed, resulting in product quality
improvement and production streamlining.
Practical results are motivating my group members to use a statistical
approach more frequently.

Toshiki Honda
Engineering Dept.,
Spark Plug Div.

NGK SPARK PLUG Group CSR Report 2013

19

CSR ＞ With Our Customers

NQC activities (small-group activities)

We make effort to solve problems and issues which we are facing in daily work. As a means of it,
we have implemented NQC activities - a form of QC circle activity - throughout the company withthe aim of personnel training and improving workplace skills.
During the Quality Month which is in every November, the company presentation meeting foraccomplishment done trough NQC activities are held, and the President's Award goes to thecircle in recognition of best practice. At the company improvement practice presentation andaward ceremony every June, commendations are given to small groups implementing
exceptional NQC activities in daily operations throughout the year and overseas companies
achieving outstanding improvement practices. We support NQC activities and improve quality bystrengthening the organization that promotes them, creating activation teams of QC circle
instructors and encouraging employees to participate in presentation meetings and training
programs outside the company.
Voice
I belong to the secretariat of the Division Committee. With the basic
principles of the QC circle activities, "For Yourself, For Your Colleagues and
For Your Company" constantly in mind, I started focusing on face-to-faceactivities in meetings three years ago. When individual small groups engage
in QC circle activities, I give them direct guidance and assistance so that
communication in the workplace changes for the better. These activities
have borne fruit and monthly meetings are now firmly established.
The bottom-up approach taken by members is essential in promoting QC
circle activities. I also believe that improving supervisors' understanding of
the activities and offering an environment suitable for the activities play a
key role. I am stepping up my efforts on these points.
In fiscal 2013, I will join the NQC activity activation team as a QC circle
instructor and become involved in building a new system and framework
aimed at enhancing quality. I am willing to teach the most of the knowledge
and knowhow I have gained.

Kazuhiko Noro
Quality Assurance Dept.,
Semiconductor Div.

Measurement control

We are responsible for the proper functioning of NGK SPARK PLUG's measuring equipment. We
are working toward developing our manufacturing strengths by ensuring that all measuring
instruments used for manufacture and inspection are calibrated for accuracy, and by visualizing
and improving on-site problems using measuring instruments and implementing equipment
precision evaluation and jig acceptance inspection.
Measurement forms the foundations of manufacturing. We are making all-out efforts to achieve
the very best accuracy in measurement and continue to provide support for our overseas plants,
group companies and suppliers to improve our manufacturing capabilities.

Voice
We did not receive much support from the Measurement Control Section
over the past three years since NGK Spark Plugs (Thailand) Co., Ltd.
launched its operation. At present, they provide us with guidelines on
measurement control and support for equipment evaluation and jig precisionvalidation that form the foundations of manufacturing. They also respond to
our inquiries quickly. With their support, we aim to improve ourmanufacturing capabilities and NGK SPARK PLUG's quality levels.

Plant Manager
Tatsuya Yamada
NGK Spark Plugs (Thailand)Co., Ltd.

Communicating Information to Customers

NGK SPARK PLUG Group CSR Report 201320

manufacturing capabilities and NGK SPARK PLUG's quality levels.

Plant Manager
Tatsuya Yamada
NGK Spark Plugs (Thailand)
CSR ＞ With Our Customers
Co., Ltd.

Communicating Information to Customers
Responding to Inquiries and Complaints

Inquiries and complaints on our products received from customers are first accepted at our sales
division. Then the quality assurance division works together with the technical division to quickly
respond and take necessary actions to the inquiries and complaints.

Information Dissemination through Websites

Our website named "Plug Studio" disseminates information on spark plugs, exhibitions at events,
motor sports, etc. Using our applicable product number searching system, users can find a
product number and the number of spark plugs applicable to the respective type/model ofautomobile.
Plug Studio
Communication through Exhibitions and Events

We use opportunities provided byvarious exhibitions and auto races
to directly communicate withcustomers at the venue by
displaying our products andtechnologies. In doing so, we areable to keep abreast of theever-changing needs of ourcustomers.
Responding Product Defects

We make it a rule that any product defect we have detected and found to possibly cause harm tocustomers be immediately announced to the public through our websites, newspapers, trade
journals and other media as appropriate and that we simultaneously implement countermeasuresagainst such defects to protect all users.

NGK SPARK PLUG Group CSR Report 201321

CSR ＞ With Our Shareholders and Investors

With Our Shareholders and Investors
Information Disclosure Policy
Aiming to become an enterprise capable of receiving great support and popularity frompeople around the world, we strive to conduct transparent business operations and fair
information disclosure.
【Action Guidelines】
We disclose any corporate information required to be disclosed by the Financial
Instruments and Exchange Act and other laws and regulations, in an accurate and timely
manner.
We actively disclose our corporate information, which is not subject to laws andregulations however deemed to be important for stakeholders, through our daily actions,such as issuance of a press release and updates of our website.
We focus on enhancing communication with our shareholders, investors and otherstakeholders to further promote mutual understanding with them.

Basic Philosophy
We at NGK SPARK PLUG CO., LTD. are well aware that promoting transparent and fair
information disclosure is indispensable to having all our stakeholders better understand andevaluate our business operations. To achieve this goal, in addition to meeting the legal standardsof information disclosure, we also strive to strengthen information disclosure through various
media and promptly post information on our website, with the aim of ensuring stakeholders'greater trust in our business operations.
Investor Relations
Shareholders' Meeting
We hold our Ordinary General Shareholders' Meeting every June, atwhich we explain the business results of the previous year to ourshareholders, who then vote on matters to be resolved. We also
answer questions given by them directly.

IR Activities
Our shareholders and investors assist us in promoting the sustainable development of ourbusiness and improving our corporate value, and in this sense, they are not only supporters for
us but also our important partners. So we actively communicate with them, through investor
relations activities, to explain our business environment, financial conditions, visions and growthstrategies.
For overseas institutional investors, we visit major financial centers in North America, Europe andAsia to meet with them individually on a regular basis. We also hold meeting for domestic
analysts and institutional investors. We meet with individual investors more frequently to ensurethat they understand our company clearly.

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CSR ＞ With Our Shareholders and Investors

Voice
Our company is unfamiliar to end-customers. We will increase the number ofcompany information session and provide more opportunities for ourinvestors to find out more about NGK SPARK PLUG. We intend to makecompany information session memorable for our stakeholders and investors
to create more fans of NGK SPARK PLUG.
Riki Matsuno
Public Relations Office

Returning Profits to Shareholders
Returning profits to our shareholders is one of the priorities on our agenda, and we aim to
maintain consistent and stable payment of dividends. Presently, we seek to achieve a
consolidated dividend payout ratio of 20% or more, and intend to continue semiannual payment
of dividends. Our dividend payment plan is based on comprehensive financial strategies taking
into consideration the following budgets; R&D expenses (as needed for future growth), capital
investment (to expand or streamline our business) and internal reserves (for future investments).
Dividend per share during fiscal year 2012 was 22 yen.

NGK SPARK PLUG Group CSR Report 201323

CSR ＞ With Our Employees ＞ Employment / Human Right

Employment / Human Rights
Human Resource Policy
We acknowledge that employees are the most important management resources. In the lightof this, we respect the diversity and individuality of our employees and cultivate abundant
human resources, striving to promote the further development of our Group as a whole.
【Action Guidelines】
Respecting the rights of our employees, we eliminate discrimination and harassments in
employment, and avoid the use of forced labor or child labor.
We secure and foster human resources who help pass down our quality products
principle to the following generations. To this end, we provide learning opportunities andother programs to support the career development of our employees.
We establish a personnel evaluation system to ensure that people with different qualities
can fully realize their own capabilities.

Basic Philosophy
Acknowledging that employees are the most important management resources, we respect thediversity and individuality of our employees, aiming to cultivate a wide variety of humanresources. We also place an emphasis on offering a desirable working environment in which
individual employees are encouraged to make full use of their capabilities and potential.
Voice
Things are changing rapidly inside and outside our organization. As we see
people's new sense of values, drastic market movements and emerging
countries, with the changes never experienced before such as the drasticchanges in markets and the case of emerging countries, the environment ofour company is also changing rapidly from both within and without.
We, at the Human Resources Department, work on the reform of ourpersonnel system, with the goal of empowering our organization to gain thefollowing strengths; [1] the ability to cope with changes and survive
difficulties, by developing diverse human resources with a can-do spirit andthe ambition to create new business, products, technologies and markets,and [2] a Group-wide personnel tracking system, allowing the company toidentify excellent employees in domestic and overseas units so as to provide
them with the right position and chance to use their talent and aspirations
effectively.
We need and develop those people who have a discerning eye todistinguish "assets" from "wastes" for our organization, who never simply
resign themselves to the present situation, who make strenuous efforts tocope with drastic changes and have an aspiration to realize an innovation.

Masakazu Mori
Human Resources Dept.

Promotion of Diversity
We promote diversity in our organization as we believe that diversity and inclusion are essential
for companies to attain sound growth and ensure happiness for all employees. Here, diversity
means an employee-friendly workplace that accepts different personnel "assets" (one in which all
people regardless of their gender, age, disability or nationality, enjoy their work) and includes
diverse values and ideas that move the company forward.

NGK SPARK PLUG Group CSR Report 201324

CSR ＞ With Our Employees ＞ Employment / Human Right

Work-Life balance

Our employee demography shows that the number of employees on maternity/paternity leavehas been constant at around 50 persons in recent years. In our company, many female
employees return to work after maternity leave. The Paternity/Maternity Plus Program,established in Japan in 2010, is helping to gradually increase the number of male users of ourchildcare leave system (nine persons in total). We believe that increasing the time our employees
can spend with their family members will eventually help improve the quality of their work life.

Empowerment of female workers

The average length of employment for female employees now
exceeds 13 years, which means that we have a favorable work
environment for women, including wives and mothers. The ratio of
women to the total number of employees on the managerial track now
exceeds 10% and the numbers of female employees in managerial
posts (supervisor or manager) and female employees on overseas
assignments (five persons as of March 2013) are increasing yearly.
This demonstrates that women are starting to play a more important role.
In fiscal 2012, we launched a full-scale diversity initiative. We invited external lecturers to givetalks on diversity for women employees and their managers, and organized seminars for female
leaders (female employees who are to be promoted to supervisor). We will continue to work hard
to improve managers' understanding of female employees and raise our female employees'
awareness of empowerment.

NGK SPARK PLUG Group CSR Report 201325

CSR ＞ With Our Employees ＞ Employment / Human Right

Post-retirement reemployment

In 2001, we introduced a post-retirement reemployment system, with the aim of taking advantage
of long-accumulated knowledge and expertise of retired employees and also satisfying their
desire to stay at work.
Employment of the elderly population is an important issue for our society, as the national
pension system has been reformed, deferring the starting age of recipients, and the demographic
shift into aging society is quite rapid. We are working hard to introduce more opportunities forolder workers, and intend to design various reemployment systems to take into account theaptitudes, motivation and abilities of senior employees so as to find mutually beneficial solutions
for both employer and senior employees.

Employment of the disabled

The ratio of the disabled employee in our company was 1.85% at the end of 2012 fiscal year,
which was fulfilled regal required ratio 1.80%. However, the ratio was raised to 2.0% in April,2013. So we have to actively promote the employment of the disabled much more than before.
We have decided to hire 4 additional handicapped high school graduates in this fiscal year. We
continue to offer those employees a comfortable work environment with sufficient care andattention to safety aspects.

Human Resource Development
We aim at the development of those who can communicate the company's traditional attitude ofemphasizing quality-oriented principle to younger employees, and also those who have the ability
to cope with changes inside and outside the organization and follow through reforms. To this end,
we implement diverse education and training programs systematically, based on our corporate
Human Resources Development Concept, with the aim of ensuring continuous capacity buildingof employees.

NGK SPARK PLUG Group CSR Report 201326

CSR ＞ With Our Employees ＞ Employment / Human Right

Education/training programs

Our education and training
activities consist mainly of OJT (onthe job training) opportunities,
through which employees aretrained to acquire skills andknowledge in their normal working
situation. We also have OFF-JT (offthe job training) programs,
providing employees with learning opportunities outside their respective workplaces.
We have a wide range of OFF-JT programs that include quality education, environment andsafety education, manufacturing education, training by organizational level, training by global
human resources and career improvement support. During fiscal 2012, 4,581 employees
participated in OFF-JT programs and 130 employees in correspondence programs.

Expanded Use of Personal Card System "My Career"

The company runs My Career, a tool to support employees in building a career. Individual
employees have their own My Career card, in which they input their job history, skills, knowledge,
objectives, positions they are aiming for and any opinions every six months. This helps themconfirm what they want to do and what they can do in building their career. They also receive
comments from their supervisors. We continue to use My Career as a tool to facilitatecommunication in the workplace and as a database to make full use of our human resources.
Labor-Management Relations
Labor-management relations should be oriented to the combined employer-employee effort tocontribute to society through the provision of good products and services. At NGK SPARK PLUG,
both labor and management understand their respective responsibilities and strive to improve thework environment through mutual trust and cooperation.
Labor-Management Conferences

Labor-management conferences are held on a regular basis, providing interactive
communication opportunities. During a conference, information exchanges are made and diverse
issues are discussed, including topics of management issues and working-hours reform.
Reduction in Working Hours

We have a "no overtime day" once a week. On this day, labor union members and management
representatives patrol all workplaces to get all employees to leave at the designated time.

NGK SPARK PLUG Group CSR Report 201327

CSR ＞ With Our Employees ＞ Employment / Human Right

Anti-Harassment Measures

The company management and the labor union are working together to prevent any harassment
and to protect the human rights of all employees. NGK SPARK PLUG's Work Rules explicitly
prohibit all sorts of behavior that constitute harassment, and we have an anti-harassment
committee responsible for the prevention of such behavior. Also, all plants have an advisor, whois designated jointly by the company management and the labor union, to listen to employees'
assertions or reports of harassment.
Greeting Campaign

We have been continuing our "greeting campaign" since
September 2008, encouraging employees to say "good morning"with a smile at the start of each day and "goodbye" when leaving
work. Once a month, in the morning and after work, representativesof the labor union and the management stand on the sidewalks at
the premises to greet employees.

Group Response to Domestic Labor Laws
Individual affiliates need to respond to frequently updated labor laws. Even if a single company inour group does not comply with a law, the responsibility lies with the entire group. Therefore, wealways keep our eyes on potential risks to prevent noncompliance. An exchange meeting is held
every quarter between general managers of our affiliates, where problems that they face are
discussed and information is shared. The entire group continues to join hands in compliance.
Voice
In fiscal 2012, we visited our affiliates and gave them lectures on theimportance of the management of working hours. To prevent any ambiguity,
we explained the basic rules and concept. We also offer questionand-answer sessions repeatedly so that the idea that time management andrules are important can take root.
Kenji Takagi
Human Resources Dept.

NGK SPARK PLUG Group CSR Report 201328

CSR ＞ With Our Employees ＞ Occupational Safety and HealthOccupational Safety and HealthOccupational Safety and Health Basic Policy
We strive for occupational safety and health as the starting point of business activities on thebasis of respect for human life and dignity.
【Action Guidelines】
Observe laws and self-standards relating to occupational safety and health.
Reduce risks and elimination of work-related accidents through sustainable improvementin occupational safety and health management system and performance.
Prevent health hazards and promote the physical and mental health of employees.
Publicize this policy among all the employees, promote consciousness through training
and enlightenment, and expand toward the overall participation in labor safety andhealth activities.

Basic Philosophy
Occupational safety and health is the most familiar theme for employees in their daily duties. It is
the most important theme for enterprises as well in their efforts to provide a working environment
in which employees are encouraged to do their best in operations. We are well aware thatoffering a secure and safe workplace is our important corporate responsibility.
To this end, we established our occupational safety and health management system in 2006,
aiming to realize "zero accidents" and secure safety at all workplaces. We will continue
strengthening our safety and health management activities at a company-wide level, aiming toestablish a corporate culture of "safety first."
OSHMS
With the aim of eliminating on-the-job accidents and creating a comfortable, safe work
environment, we have established an in-house occupational safety and health management
system (OSHMS). We are accredited as complying with JISHA OSHMS Standards.
Each plant and office set safety goals and safety plans in accordance with our OSHMS
guidelines, aiming to conduct OSHM activities based on a "total involvement" principle. To attaina step-by-step improvement of our safety status, the progress and results of such OSHM efforts
are verified by our internal safety and health auditors as well as the plant safety and healthcommittee and the central safety and health committee.

NGK SPARK PLUG Group CSR Report 2013

29

CSR ＞ With Our Employees ＞ Occupational Safety and Health

Elimination of occupational accidents
A series of accidents resulting in inquiries to new employees who had just graduated from highschool occurred in our group companies at the beginning of fiscal 2012. In response to thesecircumstances, the chairman of the Central Safety and Health Committee declared a state of
emergency and the group has strengthened our safety and health activities.
There have been no more accidents involving injuries to new employees since then but thefrequency rate of all occupational accidents stood at 1.54 for fiscal 2012, which was equivalent tothe annual average rate.
In fiscal 2013, we are improving our hands-on safety training with accident simulation andpromoting risk assessment, thereby enhancing health and safety.

NGK SPARK PLUG Group CSR Report 201330

CSR ＞ With Our Employees ＞ Occupational Safety and Health

Improvement of Working Environment
We conduct working environment measurements in accordance with the Industrial Safety and
Health Act, targeting workplaces subject to significant dust pollution or severe noise. Plants andoperational sites that have been classified in the second or third management category areespecially encouraged to implement effective solutions so that they can be reclassified in the firstmanagement category. We also take measures to prevent cases of heat stroke in the summer bymeasuring the WBGT (Wet-Bulb Globe Temperature used as a heat index), encouraging anadequate intake of water and salt, providing cooling gear and the like, holding seminars on
preventing heat stroke, and installing drink vending machines. In our offices, we measure thelevel of lighting and CO2 concentrations to ensure that the work environment is always
acceptable. In winter, we install humidifiers in our offices to help prevent the spread of flu viruses.
Health Promotion
We have a slogan – "Bring your best physical and mental condition to your workplace andmaintain it until leaving." Self-discipline is a key to the maintenance of one's condition, and we
promote employees' autonomous health management efforts.
Health Checkups

Our industrial physicians, clinic doctors and industrial health management staff follow up
employees who have abnormal results in their health checkups, and send them on to specialized
medical institutions when necessary. These coordinated efforts allow employees to maintain andimprove their own health.
We also step up our efforts in public relations to raise employees' consciousness of their healthand improve their attitude toward maintaining their own health.
Mental Health Care

We arrange in-house and external line care training programs. We also provide employees with a
Self-Care Handbook and encourage them to use the stress check sheet in the handbook toincrease their awareness of the importance of "self-care." We give the employees of ourJapan-based group companies' in-house lectures on disease prevention and self-healthmanagement. We have also established an externally-run hotline which employees who areworried about their mental state can call to consult with a specialist.
Efforts by NGK Spark Plug Health Insurance Society

Working together with the company and the labor union, the health insurance society provides awide variety of programs to support member workers' mental and physical good health.
Specifically, health management and disease prevention efforts conducted by the healthinsurance society include: metabolic syndrome improvement/prevention programs; subsidies for
medical examinations; support programs for quitting smoking; subsidies for flu vaccination; andother health management promotion programs such as walking tours and bus hiking.
The health insurance society also operates three clinics at our domestic plants, as well as aresort facility for member employees in the Gokasho Bay area located in Minami-Ise, Mie
Prefecture.

NGK SPARK PLUG Group CSR Report 201331

CSR ＞ With Our Employees ＞ Occupational Safety and HealthEnhancement of Education and Enlightenment Programs
As part of our daily activities topromote workplace safety andhealth management, we conduct
occupational safety and healthpatrols, encourage information
sharing about KYT and Hiyari Hatto
incidents, and encourage
employees to meet and read out
texts together of the Handbook for Safety and Health Management. Our internal auditors review
these activities. Regarding problems identified at occupational safety and health patrols or at
workplace meetings, they are reported to relevant local safety and health committees, to be
discussed among committee members to find a solution.
In response to the recent increase in the number of young employees who have not experienced
dangerous situations, in fiscal 2010 we introduced hands-on safety training with accident
simulation using a machine into our training programs for new employees. We have added apointing and calling procedure simulator to the machine, and constantly improve our training
programs to further raise awareness of safety.
Comments from trainees on hands-on safety training
I learned about the risks of being unaware of safety and the resulting accidents firsthand.
I fully understand that pointing and calling facilitates smooth and mistake-free operations.
I felt that untidy clothing was dangerous as it was likely to get caught in machinery.

NGK SPARK PLUG Group CSR Report 201332

CSR ＞ With Our SuppliersWith Our Suppliers
Procurement Policy
We aim to realize globally optimal procurement based our quality products principle. To thisend, we focus on strengthening cooperation with suppliers and promoting our CSR efforts
throughout our supply chain system, while at the same time striving to carry out properpurchasing transactions when procuring materials and parts, based on the following
guidelines:【Action Guidelines】
We conduct rational transactions based on fair, transparent, and open competition.
We select a supplier based on comprehensive assessment of its product quality,
technology, prices, deliveries, and efforts to continuously make improvements.
Aiming to become a good corporate citizen, we are engaged in business operations
complying with applicable national and international laws and regulations.
We ensure stable procurement of better quality products at a reasonable cost and an
earlier delivery.
Aiming to procure more eco-friendly products, we strive to promote our green suppliersystem.
Aiming to have our suppliers understand our company, we strive to establish mutual trustwith our suppliers. Recognizing that we and our suppliers can be good partners for eachother, we strive to realize out mutual development.

Basic Philosophy
It is indispensable to establish healthy partnerships with our suppliers to procure better raw
materials and parts in a more timely and stable manner. Through our supply chain system, we
work hard together with suppliers, aiming at mutual prosperity and further strengthened mutual
trust.
Promoting CSR-Oriented Procurement
We promote the following activities for suppliers and our employees respectively, for the purposeof ensuring fair transactions with suppliers and the establishment of mutually beneficial soundpartnership with suppliers.
＜For suppliers＞
We explain our CSR procurement guidelines on our websites.
We actively communicate with our suppliers to explain our corporate policy throughcorporate policy conferences, etc.
We explain our green procurement guidelines on our websites.
We provide face-to-face assistance through diverse activities, including 5S workplace
improvement activities and seminars.
We renew contracts with suppliers to include our new CSR guidelines, strengthened
compliance and environmental conservation.

NGK SPARK PLUG Group CSR Report 201333

CSR ＞ With Our Suppliers＜For our employees＞
We hold seminars for our procurement personnel to ensure theircompliance with the Subcontract Act.

Voice
Our Procurement Group is responsible for promoting the NGK SPARKPLUG Group's procurement activities from a global point of view to help
optimize overall production. To this end, our group works to link our
suppliers with our departments and divisions, to encourage transparent
transactions and to build stronger relationships. As society's call for
CSR-oriented procurement is increasing, collection and dissemination of
information are also necessary. With the support of our suppliers, we are
pursuing CSR-oriented procurement.

Member of Board Corporate
Officer
Teppei Okawa
Procurement GroupCSR Procurement Guidelines
We have released the NGK SPARK PLUG Group CSR Procurement Guidelines that state thegroup's procurement vision and policies including corporate philosophies and CSR policies, andCSR areas and activities that we are involved in. In these guidelines, we ask our suppliers tounderstand and cooperate with our initiative on a supply chain basis.

CSR Procurement Guidelines
Japanese version

Sharing Corporate Policy
We hold a corporate policy conference to our main suppliers, offering
them an opportunity to deepen their understanding of the present
situation of our company and our goals.
At the conference held in May, 2012, explanation was given about ourbusiness performance, the fifth medium-term management plan, as
well as respective division's policy under the plan. We also showed the
direction to be taken by our company, reaffirming that we would workwith suppliers to overcome the current severe business environments. In addition, we requested
our suppliers to take responsible actions to appropriately control substances of environmental
concern, promote quality improvement and cost reduction, and facilitate CSR activities.

NGK SPARK PLUG Group CSR Report 201334

CSR ＞ With Our Suppliers

Green Purchasing Requirements
In the purchase of office supplies and appliance, we choose an environmental consideration typeproduct.
1. Have less environmental impact during use.
2. Have a significant effect on environmental improvement during use.
3. Have less environmental impact during the disposal stage after use.
4. Comply with relevant laws, standards, regulations, etc. in terms of quality and safety.
5. Be preferably priced the same or lower than similar products (in consideration of
longevity).
Version 2 of our "Green Procurement Guidelines (In-house Use)"

Green Procurement Guidelines
These guidelines explain the basic concept of our green procurement based on ourenvironmental policies. We reviewed the list of related chemical substances in June 2013, andreleased version 8.02 of the guidelines. We ask our suppliers to study the guidelines andcooperate with our green procurement.
Green Procurement Guidelines (Japanese version only)

NGK SPARK PLUG Group CSR Report 201335

CSR ＞ With Local Communities and International SocietyWith Local Communities and International Society
Social Contribution Policy
As a good corporate citizen, we at the NGK SPARK PLUG Group aim to contribute to society
through the effective use of management resources.
【Action Guidelines】
We focus on the following activities:
・Activities closely related to our business fields and also to local communities
・Activities that respect the cultures of individual countries and local communities, aswell as activities that contribute to society such as traffic safety education programs
・Activities that contribute to the next generation society, focusing on environmental
conservation, science, and education, as well as cultures to be bequeathed to the next
generation, etc.
We strive to create a corporate culture that encourages executives and employees toparticipate together in social contribution activities as a social citizen. We also respectand support their active involvement in society.

Basic Philosophy
We carry out various types of social contribution activities in areas where our production sites arelocated, aiming to enhance communication with local residents and help realize a more
comfortable society. In conducting business operations throughout the world, we also respect thecultures and customs of local communities, aiming to contribute to the further development oflocal communities.
Social Contribution Activities Involving Areas and Regions Close to Us
Support for motor sports

NGK Spark Plugs (UK) Ltd. supports
Motor Sports Endeavour, a groupengaging in introducing motor sports
to people with disabilities. As part oftheir efforts, we held a joint Special
Track Day for mentally and physicallydisabled British veterans at theDonington Park Circuit in December
2012. About 50 people attended the event and were exhilarated to drive a super car at highspeed with the support of an instructor, stimulating their enthusiasm for motor sports.
Social Contribution Activities Targeting Local Communities
Support for local communities in a disasterWe have made preparations to
support local communities quickly incase of large-scale disasters. Our
headquarters signed thememorandum with the Mitsurugi
School District in Mizuho-ku,
Nagoya City, agreeing to provide
supplies and equipment. In
September 2012, a comprehensive emergency drill organized by Nagoya City was held in the
Mizuho district and our company joined as a supporting company in the region.
NGK SPARK PLUG Group CSR Report 201336

CSR ＞ With Local Communities and International Society

Our Komaki Plant concluded an agreement with Komaki City to dispatch our fire crews and fireengines to support relief operations. Our fire crews participated in the New Year ceremony of the
Komaki City Fire Brigade and took part in hosepipe drills.
Traffic safety campaign

As a company engaged in the auto
industry, we are responsible tosociety for ensuring traffic safety.
We hold traffic safety campaigns ona regular basis, in which we use
signboards and banners and callout to pedestrians on the street,including local citizens and our
employees, to improve their attitude toward traffic safety.
Blood donation

We hold blood donation events on aregular basis in cooperation withblood centers of the Japan Red
Cross to support people who needblood due to injuries or diseases.
During fiscal 2012, NGK SPARK
PLUG's blood donation events were
held six times at four of our plants.
In addition, volunteers from our affiliates inside and outside the country, including NTK CeramicCo., Ltd. , Spark Tec Tono Co., Ltd., P.T. NGK Busi Indonesia and NGK Spark Plugs (India) Pvt.
Ltd., also donated blood.
Cooperation with local events

Komaki City hosts the Komaki Industry Festival every year to
introduce the companies that operate in the city and theirbusinesses. NGK SPARK PLUG participated in the festival as asupporting entity, and organized a company introduction booth, freemarket, food stall and other events to entertain children and adults.
On the day, we also offered participants use of our employee
parking space in the vicinity of the venue.
Participation in the Satsuma Town Summer Festival

Miyanojo Plant participates in the Satsuma Town Summer Festival
every year. In 2012, 160 employees from the plant performed a
Teodori dance to songs including the Satsuma Town People's
dance song and the sound of the Itsutsu Daiko, Japan's traditional
drums.

Lifesaving training

NTK Ceramic Co., Ltd. invited lecturers from the fire department togive training in basic lifesaving and use of the AED (automatedexternal defibrillator). Employees were trained to be ready for
emergencies inside and outside the company.

NGK SPARK PLUG Group CSR Report 201337

CSR ＞ With Local Communities and International Society

Community service

Woojin Industry Co., Ltd. participated in a free meals campaign
organized by a local church, for which the employees prepared
meals.

Social Contribution Activities Envisioning The Developmentof The Next Generation and Future Society
Mathematics project

Ceramica e Velas de Ignicao NGK do
Brasil Ltda. actively engages incapacity building. In fiscal 2012, we
carried out a project to help teachersand students from public schools in
Moji to learn more aboutmathematics using a book titled"Mathematics Game—Adventure in
the Library." Believing that giving
instructions to teachers is imperativein holding the interest of students, we
held a workshop for teachers as partof this project. Ninety one teachers attended the workshop and brought the game back to theirschools, introducing it to about 9,000 students in the fifth and sixth grades. We hope thatstudents find mathematics interesting through this game and are motivated to learn more.
Voice
We arranged this project to allow young people from as many communities
as possible to participate and teachers and family members to be involved
as project supporters because we believe that these are important factors
for young people in forming a full character. As a result, the superintendentof schools in the city praised our project for producing better results than
expected.

Fabiana Cunha
General Affairs and Human
Resources Dept.
Ceramica e Velas de Ignicao
NGK do Brasil Ltda.

Participation in TABLE FOR TWO to provide school lunches in developing countries

In October 2011, our Headquarters
and Nagoya Plant started TABLE
FOR TWO (TFT), a programproviding school lunches indeveloping countries. The Komaki
Plant and Ise Plant haveparticipated in this program since2012. For each "healthy choice"meal served in the cafeteria, 20 yen is donated. Total donations in 2012 were equivalent to69,126 school lunches.

NGK SPARK PLUG Group CSR Report 201338

CSR ＞ With Local Communities and International Society

Voice
A report from the TFT secretariat on smiling children enjoying a school lunch
always makes me happy. The TABLE FOR TWO initiative allows us tovolunteer easily, thus facilitating a wide participation of a large number ofpeople. I am proud of being a part of this initiative.

Yuki Sugiura
Human Resources Dept.

Scholarship granted to Asian students

Nittoku Asia Foreign Student Scholarship Public Trust is acharitable trust that we established in November 2006 tocommemorate our 70th anniversary of the foundation. This Fundtargets Asian students studying in the Aichi Prefecture. In its sixthyear (fiscal 2012), the Fund granted scholarships to eight students.

Supporting vaccination through the donation of collected plastic bottle caps

Since July 2010, we have been participating in the movement forproviding vaccines to children in developing countries, throughcollecting plastic bottle caps and donating them to NPO for
children's vaccines. During fiscal 2012, we donated a total of
266,000 caps which would enable 287 children to receive the polio
vaccine.

Rugby promotion event held by our rugby teamMiyanojo Plant's rugby club plays in the Top Kyushu League B
under the motto "FULL THROTTLE - with all-out strength." To
share in the fun of rugby, members organized a rugby school inJune attended by 25 students from local primary schools.
Participants had a good time together.

Donation to a school for disabled children

NGK Spark Plug Middle East FZE
donated 53 CCTV cameras to thelargest school for disabled children
in Dubai. The CCTV cameras were
installed in the aisles andclassrooms to help ensure thesecurity and safety of the children.

NGK SPARK PLUG Group CSR Report 201339

CSR ＞ To Help Preserve the Environment ＞ Eco Vision 2015

Eco Vision 2015
Environmental Policy
We positively promote actions for environmental conservation through all business activities
to contribute to construction of a sustainable society with the participation of everyone
concerned.
【Action Guidelines】
Environmental management：
We will abide by all laws, regulations, protocols, and voluntary standards relating toenvironmental conservation to prevent environmental pollution. We also aim to manage
both environmental conservation and business growth by continually trying to enhance
our environment management system (EMS) and environmental performance from a
global point of view.
Business operation：
We will promote environmentally friendly business activity to contribute to prevention of
global warming, resource recycling, and biodiversity conservation throughout the entire
life cycle of our products from procurement of the materials to disposal.
Cooperation with society：We will try to disclose information and to enhance communication for improving the trustof our stakeholders and deepening cooperation with society. We also try to enhanceenvironmental consciousness by positively enforcing participation of all the employees inenvironmental conservation activities.

Basic Philosophy
Environmental issues are a common challenge for all mankind. Every member of the NGKSPARK PLUG Group will work towards reducing environmental burdens from our businessactivities as much as possible and developing and providing products and technologies that
contribute to improving the environment. We will also endeavor to communicate in greater depthwith our stakeholders including our local communities so that we may all work together tocontribute to creating a sustainable society.

NGK SPARK PLUG Group CSR Report 201340

CSR ＞ To Help Preserve the Environment ＞ Eco Vision 2015

Environmental Action Plan

2012 Targets and Results [37KB]NGK SPARK PLUG Group CSR Report 201341

CSR ＞ To Help Preserve the Environment ＞ Environmental Burdens from Business Activities

Environmental Burdens from Business Activities

NGK SPARK PLUG Group CSR Report 201342

CSR ＞ To Help Preserve the Environment ＞ Environmental Management

Environmental Management
Basic Philosophy
Our environmental management system, operating on the environmental policy shared by theentire Group, ensures systematic and effective environmental preservation activities. Under thissystem, all Group companies strive to achieve the Eco Vision.
The status of system operation is confirmed through internal audits. At the same time, the central
and regional environment committees check progress towards achieving our goals and endorse
challenges for each group, division, region, and department to facilitate continuous improvement.

The Establishment Status of our Environmental Management System
We received ISO 14001 consolidated certification for NGK SPARK PLUG CO., LTD. and 10
domestic affiliates.
Overseas Group companies are also undergoing the ISO 14001 certification process. In FY
2012, NGK Spark Plugs (Thailand) Co., Ltd. and Bujias NGK de Mexico S.A. de C. V. obtained
the certification. As of the end of FY 2012, 15 overseas Group companies are ISO 14001certified. As a result, 98% of the entire worldwide Group employee body works at ISO 14001certified sites.
ISO 14001 Certified Locations [37KB]
Voice
We formed a team and launched an important andchallenging project to seek ISO 14001 certificationin February 2012. We have improved our way of
thinking and actions and continue to contribute toimproving the environment. We are very proud of
being a part of this improvement to leave future
generations with a better environment.

Bujias NGK de Mexico S.A. de C.V.

NGK SPARK PLUG Group CSR Report 201343

CSR ＞ To Help Preserve the Environment ＞ Environmental Management

Environmental Risk Management
Inherent in business activities are various risks including environmental incidents and pollution.
NGK SPARK PLUG Group identifies these risks and endeavors to reduce and/or prevent them.
Soil Survey

We clarify our soil surveying method, auditing period, and evaluation standards to prevent soil orunderground water pollution. We meet the accounting standards relating to asset retirement
obligations, and comply with the Soil Contamination Countermeasures Act revised in April 2010.
PCB Control

Waste materials containing PCBs are stored at the Nagoya Plant, Komaki Plant and Nittoku
Seisakusho Co., Ltd. We will continue to adhere to stringent control procedures until the day thatwaste containing PCB can be disposed of in a proper manner.
On-site Confirmation of Waste Material Treatment

We regularly visit our waste disposers to confirm that consigned waste materials are being
processed in accordance with our agreement. In FY 2012, we visited 54 companies.
Preventing Chemical Leaks

To avoid the pollution of soil or water from chemical leaks, we take various measures at ourfacilities including double-layering storage tanks to prevent leakage and running pipes
aboveground for prompt detection of leaks, and conduct regular inspections. We will also
simultaneously enhance the operational and management aspects of our chemical substancehandling.
Drills for Emergency Situations

We hold regular drills for emergency situations to prepare for
unforeseen accidents, etc. Pollution is prevented by projecting
possible incidents in each department as well as the impact of such
incidents.

Handling of Asbestos

We have been taking appropriate measures to prevent health hazards from asbestos. Allasbestos used in our facilities has been completely removed. Some asbestos is still present inbuildings as insulators, and we will continue to adhere to stringent control measures.
Compliance Status
To ensure compliance with environmental laws and regulations as well as agreements with local
municipalities, etc., we set stringent voluntary standards to prevent violations and complaints.
In FY 2012, in Japan, there was one case in which the regulatory upper limits for wastewater
were not observed, and one case of a request for noise and vibration-related improvement.
These cases were promptly dealt with to prevent recurrence.
All our industrial sites conform to the water quality standards set under the revised Water
Pollution Control Law that came into force in June 2012.
Data on Atmosphere, Water Quality, Noise and Vibration [111KB]NGK SPARK PLUG Group CSR Report 201344

CSR ＞ To Help Preserve the Environment ＞ Environmental Management

Voice
Following the revision of the Water Pollution Control Law, we had to checkthe metal fitting plating line, to see if it conformed to the newly applicablestructural standards. As a result, we decided that the equipment had to be
improved. Currently, improvement work is underway.
Once the improvement work is finished, we will ensure thorough inspection
to prevent underground water contamination.

Yoshiaki Furusato
Production Dept.,
Komaki Plant,
Spark Plug Div.

Environmental Accounting
What is important in promoting environmental management is to gain a grasp of the costs andeffectiveness of environmental preservation activities. We have been adopting environmental
accounting since 1999, and in 2003 the accounting scope was expanded to include the entire
Group.
In FY 2012, environmental conservation costs amounted to 9,384 million yen on a
non-consolidated basis and 10,328 million yen for the Group, an increase of 3.1% from FY 2011.
The economic benefit associated with environmental conservation activities totaled 257 million
yen on a non-consolidated basis.

NGK SPARK PLUG Group CSR Report 201345

CSR ＞ To Help Preserve the Environment ＞ Environmental Management

Environmental Accounting [41KB]
Eco-efficiency
We calculate eco-efficiency by determining net sales
per unit of CO2 emissions and generated waste, andendeavor to improve it.
Fiscal 2012 saw an increase in both the CO2 index
and the waste index compared to the previous fiscal year.

Environmental Education
Environmental education is conducted to raise the employees'
environmental awareness. In FY 2012, in the framework ofenvironmental education, courses on the basics of environmental
preservation, environmental burden calculation methods, and theenvironment management system were newly established.
Environmental education will be continued in FY 2013 and onward,
to improve the overall level of the environmental consciousness of
the Group employees.
Voice
Energy-saving efforts have been mainly on an individual basis, including
reducing the volumes of paper used, turning off computer monitors anddecreasing waste and electricity consumption. In the Basic Environmental
Course, I learned that improving process, also contributes to environmental
conservation. I continue promoting environmental activities in my daily tasks.
Kazutaka Tanaka
Engineering Dept.,
Semiconductor Div.

NGK SPARK PLUG Group CSR Report 201346

CSR ＞ To Help Preserve the Environment ＞ Products

Products
Basic Philosophy
The NGK SPARK PLUG Group aims to contribute to improving the global environment throughits products by making efforts to reduce the environmental burden throughout the lifecycle of its
products, from raw material procurement to product disposal.
Aside from efforts to reduce CO2 emissions and waste during the manufacturing and distribution
processes, we are also endeavoring to produce environmentally friendly products by controllingthe amount of energy involved in using and disposing of the product by customers and ensuringthat they do not contain substances of environmental concern.
Product assessment
To reduce the environmental burden from procuring of raw materials and using and disposing ofproducts, it is important to predict the environmental impact at the design stage, and to takeprompt countermeasures when any negative impact is foreseen. To ensure this, we conduct
product assessments when we develop new products or change the specifications of existingproducts.
During a product assessment, the existence of substances of environmental concern, the amountof energy used, etc. are confirmed at each of the design, manufacturing/distribution, use, anddisposal stages. If the assessment determines that there is a significant environmental impact,
countermeasures will be taken before development is continued.

Reducing environmental burden throughout the lifecycle
To reduce the environmental burden throughout the entire lifecycle of a product, we conduct an
LCA (life cycle assessment) on our key products.
LCA is a method of providing an objective assessment on the impact on global warming andresource depletion throughout the entire lifecycle of a product. Making a more comprehensive,
scientific and quantitative assessment allows us to clarify present problems and their magnitude,
and reflect the results into designs, process, etc.
In the future, we intend to further promote assessment using product models so as to betterreflect assessment results in product designs.

NGK SPARK PLUG Group CSR Report 201347

CSR ＞ To Help Preserve the Environment ＞ Substances of Environmental Concern

Substances of Environmental Concern
Basic Philosophy
We have a three-step management system for handling substances of environmental concern:[1] Answering requests from customers, [2] Handling within the Group, and [3] Procurement fromsuppliers.
Naturally we ensure compliance with laws and fulfill customer requests. More than that, we aim
to reduce the use and emission of substances of environmental concern so as to minimize theireffect on the environment and human health.
Answering requests from customers
With the reinforcement of regulations on chemical substances contained in products, requests
from customers in the automobile, electrical and electronics industry regarding improved
compliance are increasing. The REACH Regulation of the EU has triggered an increase in thestatus of chemical substances contained in products; we are taking all the appropriate measures
including submission of Non-Containing Declarations, IMDS and JGPSSI survey and response
tools, submission of various data with AIS, etc., and handling investigations and audits regarding
our management systems.
Handling within the GroupWe conduct non-containment management for products and control the use of substances ofenvironmental concern in our plants.
Non-containment management for products

To satisfy customer requests and regulation such as the ELV Directive, RoHS Directive and
REACH Regulation of the EU, we assign hazard ranks to substances of environmental concern.
With handling standards for each rank, we carefully manage non-containment and reduce theiruse.

NGK SPARK PLUG Group CSR Report 201348

CSR ＞ To Help Preserve the Environment ＞ Substances of Environmental Concern

Managing use in plants

Our plants aim to reduce emissions of PRTR substances. Eco Vision 2015 aims for emission
reduction of 80% from 2007 (43 tons or less).

PRTR data for Each Business Site [45KB]
Procurement from suppliers
To manage chemical substances contained in products
appropriately, it is imperative that we gain the cooperation of our
suppliers. For this reason, we issue our Green Procurement
Guidelines to request that our suppliers manage substances
carefully and cooperate with green procurement.

NGK SPARK PLUG Group CSR Report 201349

CSR ＞ To Help Preserve the Environment ＞ Substances of Environmental Concern

The green supplier system

Under this system, we designate suppliers who meet our system and material standards asGreen Suppliers and given them priority in our order placements. As of the end of FY 2012, 256
suppliers have been named Green Suppliers.
In FY 2012, the scope of the system was extended to cover the entire Group.

Support for our suppliers

We support our suppliers in their green efforts by organizing seminars on related themes andassisting them in establishing their environmental management systems. We have thus far
received requests for assistance from 40 suppliers, and 36 of them have already acquired ISO
14001 or EcoAction 21 certification. At present, we are continuing our support for four suppliersin the process of constructing their environmental management systems.

NGK SPARK PLUG Group CSR Report 201350

CSR ＞ To Help Preserve the Environment ＞ Global Warming

Global Warming
Basic Philosophy
Major climate change could hinder the establishment of a sustainable society. To contribute to
the alleviation of climate change, Eco Vision 2015 sets CO2 emission reduction targets forlong-term efforts led by the Energy Conservation Promotion Office.
Trends in CO2 emissions
In FY 2012, our CO2 emissions figure was 171,900 tons (3.1% down from FY 2011), below the2012 target of 176,800 tons. The target was attained mainly through energy-saving measuresapplied to the manufacturing process such as exhaust heat recovery and combustion air
preheating and isolation, as well as power conservation (peak reduction).

Energy conservation during transportation
As a Specified Consigner designated under the Act on the Rational Use of Energy, we endeavor
to reduce CO2 emissions during transportation. In FY 2012, our per unit energy consumption was
0.480 kL/100 million yen, which exceeded the target of 0.422 kL/100 million yen. We arecontinuing our effort to reduce CO2 emissions and attain the FY 2013 target of 0.417 kL/100
million yen.

Energy conservation in the office
We implement daily energy-saving

NGK SPARK PLUG Group CSR Report 2013

51

CSR ＞ To Help Preserve the Environment ＞ Global Warming

Energy conservation in the office
We implement daily energy-saving
measures in our workplaces,
including turning off lights andcomputers during breaks andkeeping office air conditioning at
moderate levels, 28ºC in summerand 20ºC in winter, to which we
adjust by dressing lightly or adding
layers of clothing.
Since FY 2008, Miyanojo Plant has
been growing bitter gourds,
pumpkins, and gourds on thesouthern side of the administrativebuilding, thereby creating green
curtains. In FY 2012, archedsunshades were installed, and theoutdoor units of air conditioners
have been shielded to reduce power consumption for air conditioning in summer.
Green curtains have also been adopted by Kamioka Ceramic Co., Ltd. and the Satsuma Plant of
Nittoku Seisakusho Co., Ltd.
Use of natural energy
We promote the use of solar power, a natural energy source.
The Nagoya Plant has three solar power generator units and one solar
water heater. The Komaki Plant has a large-scale solar power generator
unit that can generate a maximum of 107 kW of electricity. In FY 2012,
we generated a total of 170,000 kWh, equivalent to a reduction of 56
tons of CO2.

NGK SPARK PLUG Group CSR Report 201352

CSR ＞ To Help Preserve the Environment ＞ Waste

Waste
Basic Philosophy
The NGK SPARK PLUG Group aims to use resources effectively, and therefore works first andforemost to reduce the volume of waste generated, and to recycle what is generated.
Trends in waste generated
In FY 2012, the per unit waste production was 0.058 tons/million yen, a 41% improvement fromthe FY 2007 level.

Volumes of Waste Generated at Each Business Site [33KB]NGK SPARK PLUG Group CSR Report 201353

CSR ＞ To Help Preserve the Environment ＞ Water Resource

Water Resource
Basic Philosophy
The NGK SPARK PLUG Group recognizes that water is an important resource, and is making
efforts to reduce the volume of tap water and well water used in our business activities.
Trends in water used
In FY 2012, the per unit water consumption was 6.98 m3/million yen, a 8.0% improvement fromthe FY 2007 level.

NGK SPARK PLUG Group CSR Report 2013

54

CSR ＞ To Help Preserve the Environment ＞ Environmental Communication

Environmental Communication
Basic Philosophy
For The NGK SPARK PLUG Group to continue its business operations, it is essential to improve
our coordination with local communities and build trust with society. We feel that the best way tobuild this trust is to provide information on the Group's environmental activities, and we areendeavoring to disclose information in an accurate and easy-to-understand way to improve
communication.
Observing environmental activities
We accept plant tours for observation of our environmental efforts
and facilities. A deeper understanding of our Group's activities andbetter communication are achieved by seeing our facilities firsthandand engaging in question and answer sessions.
In FY 2012, we welcomed 382 visitors at our plants.

Environmental meeting
We host environmental meetings with local residents as a venue for communication. At thesemeetings, we explain our daily environmental activities as well as hear opinions and commentsfrom participants on how we can improve things. In fiscal 2012, we hosted 10 such meetings,
with a total of 49 participants.
Local clean-up activities
We regularly hold clean-up activities
to preserve the local environment.
We also continue to participate inbeautifying activities hosted by local
municipalities, etc. In fiscal 2012, a
total of 909 people participated insuch activities.
Participation in clean-up activities
by each business site [33KB]
Conservation of Biodiversity
The preservation of biodiversity is becoming increasingly important aroundthe world. For the NGK SPARK PLUG Group as well, it is one of ourenvironmental themes as important as the recycling of resources and global
warming control. In April 2013, we published the Biodiversity Action
Guidelines, which indicate our policy and action plan regarding biodiversity.
The Guidelines have been drawn up to contribute to preserving biodiversity
through environmentally responsible actions, including conserving energy
and resources and reducing the output of environmental burdens throughout
the product lifecycle, in consideration of the possible impact of our businessactivities on biodiversity.
Following the Guidelines, we intend to further promote our activities forenvironmental preservation in line with our business activities and preserve biodiversity.

NGK SPARK PLUG Group CSR Report 201355

CSR ＞ Third-Party Review

Third-Party Review
Third-Party Review

Mr. Tomohiro Tokura
Verification Specialist
Sustainability Service Division
SGS Japan Inc.

NGK SPARK PLUG Group's CSR Report 2013 (digest version) has been prepared, as I
understand from our interview, to enable the Group's stakeholders to "know better" and "feelcloser to" the Group, in consideration of feedback to the previous reports and past experience.
To this end, the Report was focused mainly on a wide-ranging presentation of the Group'sbusiness activities, which is the first attempt for the Group. Compared to the CSR Report 2012, I
find this year's version easier to read, with less space given to numerical results (environment,
occupational safety and health, etc.). I also find the report broader in content, as exemplified by
the descriptions of how the Group worked to turn the negative into a positive, such as theenvironmentally problematic piezoelectric element (PZT) and solving this problem. The way thecontent is constructed, i.e., opening with the Message from the President, followed by the
Corporate Philosophy and the presentation of key products, is suggestive of the Group's strong
desire to let its stakeholders "know it better." Indeed, the Message from the President, placed at
the beginning, carries the Group's strong message, which is expressed by various key phrases:"delving for true value"; "distinguished manufacturing company," "highly profitablecompany,""progressive company" and "personnel assets company," as its vision for 2020;"courageously challenging itself in new business spheres"; and "global-speed-fair," all of which
concern the Group's organizational nature. In addition, the key phrases "CSR procurement,""Eco Vision 2015," "quality employment creation," and "diversity," relate to the Group's CSR
activities. These key phrases plainly express the CSR activities that the Group wishes tocommunicate to the public, as well as the Group's characteristics. At the same time, however, inthe digest version, the key phrases are not very clearly highlighted on the pages that follow the
Message from the President about the presentation of products and the CSR activities classified
by concerned stakeholders, thereby somewhat weakening the link between the key phrases andthe activities. It is my opinion that the stakeholders could have perceived a clearer overall pictureof the organization had the content after the Message from the President been more strongly
connected with the Message.
The "Voices" in each activity category presenting respective activities by those directly involved
give very good (friendly) impressions as direct feedback from stakeholders concerning thecorresponding activities. The Group's organizational orientation and principles are therefore
clearly presented. On the other hand, the current status in FY 2012, the progress (results) ofactivities in preparation for FY 2013 and later, and future strategies are not clearly indicated insome parts. For this reason, the digest version does not suffice in providing an overall view of theactivities. Of course, the online version is available to those who wish to refer to the report ingreater detail. In this regard, the report would have been even easier to read and understandwith more consideration given to the way the CSR activities are presented (e.g., giving links tothe pages of the website carrying relevant information).

NGK SPARK PLUG Group CSR Report 2013

56

CSR ＞ Third-Party Review

In our interview, I learned that the Group has a large percentage of sales outside Japan. In the
Message from the President, the importance of the global market is obvious, with the repeateduse of the key word "global." Yet, the report mentions activities at the Group's overseas sites onlyin connection with contribution to local communities. An overall picture of the Group's CSR
activities outside Japan is unclear. It is assumed that there is a strong interest in the Group's
activities at overseas sites that are related to environmental protection, human rights, and labor
practices. It would be important for the NGL SPARK PLUG Group, in view of its status as a
global business group and the importance of its overseas sites, to cover its overseas CSR
activities with a focus on their risk factors. Improvement is expected in the future.
On Receiving the Third-Party Review

Yukashi Ukai
General Manager, CSR Promotion Department
NGK SPARK PLUG CO., LTD.

On behalf of the NGK SPARK PLUG Group, I would like to express my gratitude to yourassessment of our CSR Report 2013 (digest version), and your precious feedback on our
activities.
We believe that presenting ourselves and our activities exactly as-is is essential to win our
stakeholders' trust and have them continue to understand and appreciate our activities or work
hand in hand with us. Accordingly, in preparing our CSR reports, we have attached importance toan easy-to-understand, accessible presentation.
As our CSR Report 2013, to meet the varying needs and requests of our respective
stakeholders, we have prepared an online version which carries detailed information and a digest
version which summarizes our activities. The progress of our CSR activities and future
strategies, which are considered unclear in the third-party review, are presented in the online
version for each of the areas. I hope that interested readers will consult the corresponding pages
on our website.
We believe that designing and implementing clear CSR strategies that accurately respond toenvironmental changes will bring about our stakeholders' understanding, sympathy, and support.
For the future, we intend to further improve the contents of the online and digest versions of our
CSR reports to meet their respective purposes, enhance the coherence of content, and cover agreater scope of our CSR activities that include our overseas sites.
Sincerely responding to the review we have received, we continue to promote our CSR activities
with renewed determination.

NGK SPARK PLUG Group CSR Report 201357

CSR ＞ Detailed Information about environment ＞ Fiscal 2012 Targets and Results

Environmental Action Plan
Fiscal 2012 Targets and Results

Environmental Management
Business Activities○：achieved

×：Not achieved

Evaluation

Fiscal 2013 Target

Analysis of EMS operational
state in overseas factories

Questionnaire survey was conducted in
FY 2011, but results were not analyzed.

×Analysis of EMS operational
state in overseas plants

Drawing out standard for collecting
reliable environmental data

Criteria were not adopted.

×

Verification of environmental
performance data in overseas plants

Promotion of environmental activities
relating to corporate management

Application method examinationof material flow cost accounting

Application methods were notexamined.

×

Application method examinationof material flow cost accounting

Reduction of
CO2 emissions

Emissions: 187,935 tons
(down 10% from 2007)
Per unit production: 0.748 tons/ million yen(down 5.6% from 2007)

Emissions 171,885 tons
(down 17.7% from FY 2007)
Per unit production: 0.780 tons/million
yen (up 10.2% from FY 2007)

×

Emissions: 182,130 tons (down 12.8%
from FY 2007)
Per unit production: 0.716 tons/million
yen (down 5.4% from FY 2007)

Reduction of disposal ofwastes and valuable materials

Per unit production: 0.070 tons/ million yen(down 28.6% from 2007)

0.058 tons/million yen(down 40.8% from FY 2007)○

Per unit production: 0.057 tons/million yen(down 41.8% from FY 2007)

Reduction of water use

Per unit production: 8.30 m3/ million yen(up 9.5% from 2007)

6.980 m3/million yen(down 7.9% from FY 2007)○

Per unit production: 6.19 m3/million yen(down 18.4% from FY 2007)

Reduction in PRTR emissions

Reexamination of recycling
equipment of VOC

Recycling equipment was reexamined,
which did not result in installation.

×

Reexamination of recycling
equipment

Development of environmentallyfriendly products

Implementation of LCA tomodel products

LCA was in operation with model
products at all divisions.

○

Implementation of LCA tomodel products

Enhancement of the managementof chemical materials

Introduction of chemical
management software

Software specifications werestudied and finalized.

○

Storing data for chemical
management software

Promotion of green
procurement

・Investigation / certificate audit
implementation of original
suppliers of domestic affiliates.
・Renewal audit implementation of
the suppliers certified in 2009

・28 companies were examined.
・One company's certification was
decided (out of 28 candidates).
・152 companies' certification was
decided (out of 345 candidates).

○

Renewal audit
implementation of the
suppliers certified in 2009

Examination of products
recycling technology

Product recycling technologies
were not examined.

×

Examination of products
recycling technology

Implementation of package
materials reuse

No significant results wereobtained.

×

Implementation of
package materials reuse

Per unit production
0.422 kL/ 100 million yen(down 5% from 2007)

Per unit production
0.480 kL/100 million yen(up 8.1% from FY 2007)

×

Proposal of environmentallyfriendly sales strategies

Sales of environmentally friendly
products were expanded.

○

Proposal of environmentallyfriendly sales strategies

Enrichment of PR relating toenvironmental efficiency of products

PR for environmentally friendly products was
conducted at exhibitions and through catalogues.

○

Enrichment of PR relating toenvironmental efficiency of products

Disclosure of state of law
abidance in overseas factories

Investigation was conducted, but results were notpublished due to absence of supporting proof.

×

Disclosure of state of law
abidance in overseas plants

Acquisition of material data (procurement
amount of raw materials and parts)
in overseas factories

Material data were obtained fromoverseas offices as questionnaire
survey items.

○

Disclosure of global
material balance

Disclosure of global materialbalance

Global material balance data were
not published.

×

Disclosure of CO2, waste and water
reduction cases in overseas plants

Continual implementation of theenvironmental conferences

Environmental conferences were held, during
which interactions with local residents took place.

○Continual implementation of
the environmental conferences

Acceptance of plant toursof stakeholders

Ward mayors and local organizations werereceived at plants from neighboring districts.

○

Acceptance of visitors tofactories by stakeholders

Continual participation in EPOC
international exchange subcommittee
meetings

Continued participation in EPOC
international exchange subcommittee
meetings was assured.

○Continual participation in
EPOC international exchange
subcommittee meetings○

・Continual implementation of the clean-up activities
・Enhancement of beautification
activities around factories
・Participation in a varietyof environmental activities

Promotion of globallyunited actions

Recycling of post-consumer
products
Reduction of CO2
emissions in physicaldistribution
Environmentally friendly
sales activities

Improvement of
disclosing information

Social Cooperation

Evaluation standards
Fiscal 2012 Results

Item

Enhancement ofcommunication

Fiscal 2012 Target

Per unit production
0.417 kL/ 100 million yen(down 6% from 2007)

Enhancement of social
contribution

・Continual implementation of the clean-up activities
・Enhancement of beautification
activities around plants
・Participation in a variety ofenvironmental activities

Periodic clean-up campaigns wereconducted around plants.

Enhancement of actions
for biodiversity preservation

Examination of activities for Satoyama(planted/managed natural woodlots)preservation activities and cooperation
with NPO/NGO and governments

Possible participation in Satoyama(planted/managed natural
woodlots) preservation activities
was examined.

○

Examination of activities for Satoyama(planted/managed natural woodlots)preservation activities and cooperation
with NPO/NGO and governments

Enhancement of level-specifictraining in the domestic Group

Education programs were
continued, with three new seminars.

○

Enhancement of level-specifictraining in the domestic groups

Drawing out educational
materials for overseas factories

Educational materials for overseas
plants were not produced.

×

Establishment of system which implements
environmental education for employeestransferred to overseas subsidiaries

Enhancement ofenvironmental consciousness

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 201358

CSR ＞ Detailed Information about environment ＞ ISO 14001 Certified Locations

Conditions for the Establishment of a System
ISO 14001 Certified Locations
Certification covering multiple units
Country

Name of factories and companies
NGK SPARK PLUG CO., LTD.

Japan

Certified initially in:

Headquarters and Nagoya Plant

’
99. 8

Komaki Plant, Miyanojo Plant, Ise Plant

’
00.12

Takenami Plant

’
07. 1

Nittoku Alfa Service Co., Ltd.

’
99. 8

Nittoku Unyu Co., Ltd.

’
00.12

Ceramic Sensor Co., Ltd.

’
00.12

NTK Ceramic Co., Ltd.

Komaki Plant

’
00.12

Nakatsugawa Plant, Iijima Plant, Kani Plant

’
00.12

Nansei Ceramic Co., Ltd.

JQA

’
00.12

Kamioka Ceramic Co., Ltd.
Nittoku Seisakusho Co., Ltd.

Certification organization’
04. 1
Head Office Plant, Oguchi Plant

’
04. 1

Satsuma Plant

’
09.12

Nichiwa Kiki Co., Ltd.

’
04. 1

Nittoku Spark Tech Tono Co., Ltd.

’
04. 1

Tokai Taima Kogu Co., Ltd.

’
09. 1

Certification obtained individually
Country

Name of factories and companies

Certified initially in:

Certification organization

U.S.A.

NGK Spark Plugs (U.S.A.),Inc. WV Plant

’
00. 7

TUV

MexicoBujias NGK de Mexico S. A. de C. V.

’
12.11

FS

BrazilCeramica e Velas de Ignicao NGK do Brazil Ltda.

’
01.12

ABS QEFranceNGK Spark Plugs (France)S.A.S

’
00. 5

AFAQ

U.K.

NGK Spark Plugs (U.K.) Ltd.

’
01.12

BSI

Germany

NGK Spark Plug Europe GmbH

’
04.11

TUV

ThailandSouth Korea
Malaysia

Siam NGK Spark Plug Co.,Ltd.

’
02.11

TUV NORDNGK Spark Plugs (Thailand) Co., Ltd.

’
12.10

SGS

Woo Jin Industry Co.,Ltd.

’
05. 4

KFQ

NTK Technical Ceramics Korea Co.,Ltd.

’
06. 4

ISC

NGK Spark Plugs Malaysia Berhad.

’
06. 3

SIRIM QASChina

NGK Spark Plug (Shanghai) Co.,Ltd.

’
07. 4

SGS

Indonesia

P.T. NGK Busi Indonesia

’
07.10

Bureau Veritas

India

NGK Spark Plugs (India)Pvt.Ltd.

’
10.12

ASR

South Africa

NGK Spark Plugs SA (Pty) Ltd.

’
08. 4

Bureau Veritas

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 2013

59

CSR ＞ Detailed Information about environment ＞ Data on Atmosphere, Water quality, noise and vibration

Compliance Status
Data on Atmosphere, Water quality, noise and vibration
We measure regularly the atmosphere, the water, the noise, the vibration,and manage them to observe laws and regulations.
Name offactories andcompanies

Item

Type

Soot anddust
Atmosphere
NOｘ

Boiler (No.10)
Boiler (No.11)
Boiler (No.12)
Firing furnace (PR-2)
Boiler (No.10)
Boiler (No.11)
Boiler (No.12)
Firing furnace (PR-2)

pH
SS
BOD
n-hexane extract
CyanogenHead Office/Total chromium
Plant
Drain
Hexavalent chromium(sewer)Zinc
Lead
NitrogenPhosphor
Fluorine
Boron
Morning
F spotDaytimeF spotNoise
Evening
F spotNight
F spotDaytimeF spotVibrationNight
F spotBoiler (No.1-6)
Soot and
dust
Firing furnace (No.9-10)
Boiler (No.1-6)
Atmosphere NOｘFiring furnace (No.9-10)
Boiler (No.1-6)
SOx
Firing furnace (No.9-10)
East
ｐＨ
West
North
East
ＳＳ
West
North
East
ＢＯＤ
West
North
East
ＣＯＤ
West
Komaki
Plant
North
COD(total) Komaki Plant total
Drain
East
(public water n-hexane
West
area)
extract
North
East
Cyanogen West
North
East
Total
West
chromiumNorth
East
Copper
West
North
East
West
Zinc
North

Regulation value Voluntary
Low/Local Agreement standard
Averageregulation with the city value
50
−
40
3
50
−
40
2
mg/Nm350−
40 Use discontinued
150
−
120
6.5
150
−
120
31
150
−
120
42
ppm
150
−
120 Use discontinued
180
−
144
37
−
5.0～9.0− 5.2～8.8
6.7
mg/l
600
−
480
11.2
mg/l
600
−
480
7.3
mg/l
30
−
24
1.1
mg/l
1
−
0.8
0.1
mg/l
2
−
1.6
0.07
mg/l
0.5
−
0.4
0.04
mg/l
2
−
1.6
0.43
mg/l
0.1
−
0.08
＜0.02
mg/l
120
−
96
16.20
mg/l
16
−
12.8
0.38
mg/l
8
−
6.4
0.27
mg/l
10
−
8
＜1
dB
60
−
58
60.7
dB
65
−
63
62.9
dB
60
−
58
58.7
dB
50
−
49
58.2
dB
65
−
60
53.0
dB
60
−
55
53.0
mg/Nm3
100
100
80
＜2
mg/Nm3
200
200
160
6.5
ppm
150
−
120
20.0
ppm
200
−
160
77.0
Nm3/h
5.889
−
4.711
＜0.9
Nm3/h
5.889
−
4.711
77.0
7.4
−
6.0～8.0 6.0～8.0 6.2～7.8
7.2
No drainage
1.8
mg/l
30
−
24
0.7
No drainage
3.2
mg/l
25
−
20
1.1
No drainage
4.2
mg/l
−
−
−
3.5
No drainage
kg/day114.62
−
−
8.5
＜0.5
mg/l
5.0
5.0
4.0
＜0.5
No drainage
＜0.1
mg/l
0.5
0.5
0.4
＜0.1
No drainage
0.0
mg/l
2.0
1.0
0.8
＜0.04
No drainage
0.0
mg/l
1.0
1.0
0.8
0.1
No drainage
0.1
mg/l
1.8
1.8
1.6
0.0
No drainage
Unit

MAX
3
2
Use discontinued
7
31
42
Use discontinued
44
7.5
62
43
2.8
0.3
0.18
0.05
1.00
＜0.02
41
1.10
0.5
＜1
60.7
62.9
58.7
58.2
53.0
53.0
＜2
7.0
20.0
79.0
＜0.9
79.0
7.6
7.5
No drainage
3.0
4.0
No drainage
5.2
3.3
No drainage
5.4
5.9
No drainage
19.8
＜0.5
＜0.5
No drainage
＜0.1
＜0.1
No drainage
0.1
＜0.04
No drainage
0.0
0.2
No drainage
0.3
0.1
No drainage※※※※：These values apply to the background noise level. The background noise level is the noise when machines, and so on, are not operating.
It is affected by traffic noise, noise fr om adjacent factories, and so on.

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 201360

CSR ＞ Detailed Information about environment ＞ Data on Atmosphere, Water quality, noise and vibration

Compliance Status
Data on Atmosphere, Water quality, noise and vibration
Name offactories andcompanies

Item

Type

Lead

Nitrogen
Nitrogen(total)
Phosphorus
Phosphorus(total)
Drain(public water
area)
NickelManganese

Fluorine

Boron

Komaki
Plant

Morning

DaytimeNoise

Evening

Night

East
West
North
East
West
North
Komaki Plant total
East
West
North
Komaki Plant total
East
West
North
East
West
North
East
West
North
East
West
North
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
Seventh spot
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
Seventh spot
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
Seventh spot
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
Seventh spot
Fifth spot
Fifth spot

Daytime
Night
ｐＨ
ＳＳ
ＢＯＤ
Drain
ＣＯＤ
Takenami(public waterPlantn-hexane extract
area)
NitrogenPhosphorus
Coli bacteria
Vibration

Unit

Regulation value
Voluntary
Low/Local Agreement standard
regulation with the city
value

mg/l

0.1

−

0.08

mg/l

120

−

60

kg/day

94.31

−

−

16

−

8.0

9.251

−

−

mg/l

−

−

−

mg/l

10

−

8

mg/l

8

−

6.4

mg/l

10

−

8

65
65
65
65
65
65
65
70
70
70
70
70
70
70
65
65
65
65
65
65
65
60
60
60
60
60
60
60
70
65
5.8～8.6
200
160
160
5
120
16
3000

−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
5.8～8.6
200
160
160
−
−
−
−

63
63
63
63
63
63
63
68
68
68
68
68
68
68
63
63
63
63
63
63
63
58
58
58
58
58
58
58
68
63
5.8～8.6
100
130
80
4
−
−
2000

mg/l
kg/day

dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB

−
mg/l
mg/l
mg/l
mg/l
mg/l
mg/l
counts/cm3

Average

MAX

＜0.02
＜0.02
No drainage
7.2
4.5
No drainage
14.6
0.4
0.6
No drainage
0.9
0.2
＜0.1
No drainage＜0.1
0.1
No drainage
0.6
0.8
No drainage
0.6＜1
No drainage
55.4
54.3
50.0
52.5
52.3
48.0
50.5
58.1
55.6
51.8
51.8
49.4
48.8
50.3
54.7
52.2
52.8
54.8
43.2
47.1
49.7
54.0
50.8
50.0
50.3
42.9
45.0
47.0
＜45.0
＜45.0
7.3
3.3
9.4
5.3
＜0.5
5.0
0.41
1.8

＜0.02
＜0.02
No drainage
9.2
6.1
No drainage
52.2
0.9
1.2
No drainage
5.1
0.2
＜0.1
No drainage＜0.1
0.4
No drainage
1.0
1.1
No drainage
2.0＜1
No drainage
55.4
54.3
50.0
52.5
52.3
48.0
50.5
62.0
58.0
59.0
54.0
55.0
52.0
55.0
54.7
52.2
52.8
54.8
43.2
47.1
49.7
54.0
50.8
50.0
50.3
42.9
45.0
47.0
＜45.0
＜45.0
7.6
9.0
17.0
7.7
＜0.5
8.8
0.57
4.0

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 2013

61

CSR ＞ Detailed Information about environment ＞ Data on Atmosphere, Water quality, noise and vibration

Compliance Status
Data on Atmosphere, Water quality, noise and vibration
Name offactories andcompanies

Takenami
Plant

Item

Noise

Vibration

Atmosphere

Miyanojo
Plant

Ise PlantType
Morning
Daytime
Evening
Night
DaytimeNight

Soot anddust
NOxFourth spot
Fourth spot
Fourth spot
Fourth spot
Fourth spot
Fourth spot
Absorption heater/chiller
3T water boiler
Absorption heater/chiller
3T water boiler

pH
SS
BOD
COD
n-hexane extract
CyanogenDrain(public water Hexavalent chromium
area)
CopperZinc
Lead
Fluorine
Boron
Coli bacteria
A spotB spotC spotD spotMorning
E spotF spotG spotA spotB spotC spotD spotDaytimeE spotF spotG spotNoise
A spotB spotC spotD spotEvening
E spotF spotG spotA spotB spotC spotD spotNight
E spotF spotG spotDaytimeVibration
Night
Atmosphere Soot and dust Firing furnace
pH
SS
BOD
Drain
(public water COD
area)
n-hexane extract
Phenols
Total chromium

Regulation value
Voluntary
Low/Local Agreement standard
regulation with the city
value
dB
50
50
−
dB
55
55
−
dB
50
50
−
dB
45
45
−
dB
55
55
−
dB
50
50
−
mg/Nm3300−
240
mg/Nm3
100
−
80
ppm
180
−
144
ppm
150
−
120
−
6.0～8.0
6.0～8.0
6.5～7.8
mg/l
35
35
28
mg/l
20
20
16
mg/l
160
−
128
mg/l
5
≦5
4
mg/l
1
−
0.8
mg/l
0.5
−
0.4
mg/l
3
−
2.4
mg/l
2
−
1.4
mg/l
0.1
−
0.08
mg/l
8
−
6.4
mg/l
10
−
8
counts/cm3
3000
−
2400
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
65
−
60
dB
65
−
60
dB
65
−
60
dB
65
−
60
dB
65
−
60
dB
65
−
60
dB
65
−
60
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
60
−
55
dB
50
−
50
dB
50
−
50
dB
50
−
50
dB
50
−
50
dB
50
−
50
dB
50
−
50
dB
50
−
50
dB
60
−
52
dB
55
−
48
mg/Nm3250−100−
5.8～8.6− 6.0～8.4
mg/l
90
−
45
mg/l
25
−
20
mg/l
25
−
20
mg/l
30
−
15.0
mg/l
1
−
0.5
mg/l
2
−
1
Unit

Average

MAX

42.9
43.4
42.9
42.4
＜15
＜15
N/A
＜0.007
N/A
78.0
7.3
6.5
5.7
12.0
＜2.5
＜0.05
＜0.05
＜0.05
0.1
＜0.01
＜0.2
2.3
0.0
42.9
42.6
45.0
49.5
45.4
48.3
46.1
47.6
48.5
50.4
52.1
48.3
54.6
52.8
43.5
46.2
48.3
49.9
46.2
47.5
46.3
40.6
39.0
43.9
46.8
42.3
45.2
43.0
28.0
30.0
＜5
7.5
2.2
1.7
5.5
＜1
＜0.1
＜0.04

45.5
46.0
46.0
45.0
＜15
＜15
N/A
＜0.007
N/A
78.0
7.6
11.0
16.0
12.0
2.5
＜0.05
＜0.05
＜0.05
0.1
＜0.01
0.3
3.7
0.0
44.1
44.7
46.7
53.4
47.7
52.4
50.8
48.7
50.4
52.3
53.1
47.9
55.9
53.5
48.3
51.4
53.5
54.0
49.8
52.2
48.4
46.3
44.6
45.7
48.5
48.7
48.9
47.9
28.0
30.0
＜5
7.7
9.0
4.0
8.0
＜1
＜0.1
＜0.04

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 2013

62

CSR ＞ Detailed Information about environment ＞ Data on Atmosphere, Water quality, noise and vibration

Compliance Status
Data on Atmosphere, Water quality, noise and vibration
Name offactories andcompanies

Item

Type

Copper
Zinc
iron
Drain
Lead
(public water
Nitrogenarea)
Phosphorus
Manganese
Ise Plant
Coli bacteria
Morning
East
DaytimeEast
Noise
Evening
East
Night
East
Daytime (all directions)Vibration
Night (all directions)Firing furnace: YA-5,6Firing furnace: YA-7,8
Soot anddust
Absorption heater/chiller: FGL
Absorption heater/chiller: FGDL
Atmosphere
Firing furnace: YA-5,6Firing furnace: YA-7,8
ＮＯｘ
Absorption heater/chiller: FGL
Absorption heater/chiller: FGDL
pH
SS
BOD
ＣＯＤ
NTK
n-hexane extract
Ceramic
Co., Ltd.
Cyanogen
Drain(Iijima Plant)
Copper(public water
Zinc
area)
Lead
Fluorine
Boron
Phenols
Ammonia
Coli bacteria
MorningFirst spot
DaytimeFirst spot
Noise
EveningFirst spot
Night
First spot
Soot and dust
Firing furnace(NN-1)
Atmosphere
SOx
Firing furnace(NN-1)
Factory 1&2
ｐＨ
Factory 3
Factory 1&2
ＳＳ
Factory 3
Factory 1&2
ＢＯＤ
NTK
Factory 3
Ceramic
Factory 1&2
ＣＯＤCo., Ltd.
Drain
Factory 3(Nakatsugawa (public water
Factory 1&2
n-hexane
Plant)
area)
extract
Factory 3
Factory 1&2
Nitrogen
Factory 3
Factory 1&2
Phosphorus
Factory 3
Factory 1&2
Colibacteria
Factory 3

Regulation value Voluntary
Low/Local Agreement standard Averageregulation with the city value
mg/l
1
−
0.5
＜0.02
mg/l
2
−
1
0.0
mg/l
10
−
5
0.0
mg/l
0.1
−
0.05
＜0.01
mg/l
120
−
60
8.7
mg/l
16
−
8
1.3
mg/l
10
−
5
＜0.02
counts/cm3
3000−
1500 Not detected
dB
55
−
55
44.5
dB
60
−
58
49.4
dB
55
−
55
41.1
dB
50
−
50
38.7
65
−
60
＜50
dB
60
−
55
＜50
＜5
250
250
＜5
3
mg/Nm
−
＜5
100
100
＜5
＜10
180
180
＜10
ppm
−
32.5
150
150
37.0
−
5.8～8.6 5.8～8.6 6.0～8.0
7.4
mg/l
50
50
−
3.5
mg/l
30
30
25
1.3
mg/l
30
30
−
3.0
mg/l
5
5
5
＜1
mg/l
0.5
0.5
0.2
＜0.01
mg/l
2
2
2
0.04
mg/l
3
3
3
＜0.05
mg/l
0.1
0.1
0.1
＜0.05
mg/l
15
15
15
0.4
mg/l
50
50
50
0.93
mg/l
5
5
5
＜0.02
mg/l
500
500
500
11.3
counts/cm3
3000
3000
3000
12.5
dB
65
65
−
47.5
dB
65
65
−
50.0
dB
65
65
−
51.5
dB
55
55
−
52.5
mg/Nm3
50
50
20
6.0
Nm3/h
−
0
−
0.0
7.6
−
5.8～8.6 5.8～8.6 6.2～8.6
7.1
4.3
mg/l
50
50
35
＜1
2.9
mg/l
15
15
13
2.6
9.3
mg/l
40
40
30
6.9
＜0.5
mg/l
5
5
4
＜0.5
5.1
mg/l
10
10
−
5.0
0.11
mg/l
3
3
2.5
0.76
169.5
counts/
3000
3000
1000
cm3
1.1
Unit

MAX
＜0.02
0.0
0.0
＜0.01
13.0
3.7
＜0.02
Not detected
44.5
49.4
41.1
38.7
＜50
＜50
＜5
＜5
＜5
＜5
＜10
＜10
37.0
39.0
7.6
19.0
2.6
4.9
＜1
＜0.01
0.05
＜0.05
＜0.05
0.5
1.80
＜0.02
19.0
50.0
47.5
50.0
51.5
52.5
6.0
0.0
8.2
8.0
7.0
＜1
8.5
6.1
16.0
18.0
＜0.5
＜0.5
7.2
9.5
0.21
1.5
330.0
13.0

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 2013

63

CSR ＞ Detailed Information about environment ＞ Data on Atmosphere, Water quality, noise and vibration

Compliance Status
Data on Atmosphere, Water quality, noise and vibration
Name offactories andcompanies

Item

Type

First spot
Second spot
Morning
Third spot
Fourth spot
First spot
Second spot
DaytimeThird spot
NTK
Fourth spot
Noise
Ceramic
First spot
Co., Ltd.
Second spot
(Nakatsugawa
Evening
Third spot
Plant)
Fourth spot
First spot
Second spot
Night
Third spot
Fourth spot
Daytime
Fourth spot
Vibration
Night
Fourth spot
Soot and dust
Atmosphere
NOx
pH
SS
Drain
NTK
BOD
(sewer)Ceramic
COD
Co., Ltd.
n-hexane extract(Kani Plant)
MorningFirst spot
DaytimeFirst spot
Noise
EveningFirst spot
Night
First spot
pH
SS
BOD
COD
Drain
(public water n-hexane extract
area)
Lead
Nansei
Nitrogen
Ceramic
Co., Ltd.
Phosphorus
Coli bacteria
Morning
North
DaytimeNorth
Noise
Evening
North
Night
North
①
ｐH
②
③
①
ＳＳ
②
③
①
ＢＯＤ
②
Drain
③
(public water①
area)
Kamioka②
ＣＯＤ
Ceramic③
Co., Ltd.
①n-hexane②extract③①
Coli②
bacteria③
Morning
Fourth spot
Daytime
Fourth spot
Noise
Evening
Fourth spot
Night
Fourth spot

Regulation value
Voluntary
Low/Local Agreement standard
regulation with the city
value
dB
60
60
58
dB
60
60
58
dB
60
60
58
dB
60
60
58
dB
65
65
63
dB
65
65
63
dB
65
65
63
dB
65
65
63
dB
60
60
58
dB
60
60
58
dB
60
60
58
dB
60
60
58
dB
50
50
50
dB
50
50
50
dB
50
50
50
dB
50
50
50
dB
65
−
63
dB
60
−
58
mg/Nm3
100
−
90
ppm
150
−
135
−
5.8～8.6− 5.9～8.5
mg/l
200
−
180
mg/l
160
−
144
mg/l
160
−
30
mg/l
5
−
4.5
dB
50
−
50
dB
60
−
60
dB
50
−
50
dB
45
−
45
−
−
− 5.8～8.6
mg/l
−
−
90
mg/l
20
20
20
mg/l
−
−
40
mg/l
−
−
1
mg/l
−
−
0.1
mg/l
−
−
100
mg/l
−
−
16
counts/cm3
−
−
1000
dB
55
−
55
dB
60
−
60
dB
55
−
55
dB
50
−
50
Unit

−

5.8～8.6−

6.2～8.2

mg/l

200

−

50

mg/l

160

−

40

mg/l

160

−

40

mg/l

5

−

2.5

mg/l

3000

−

3000

dB
dB
dB
dB

60
65
60
50

−
−
−
−

60
65
60
50

Average

MAX

50.0
48.5
47.5
48.5
54.5
50.5
51.5
51.0
53.0
55.0
55.0
48.0
49.0
49.0
48.8
44.8
24.0
24.0
8.0
110.0
7.5
1.0
2.8
3.6
1.0
49.7
49.8
49.6
44.7
7.0
0.5
0.5
1.0
＜1
＜0.01
2.8
0.2
＜1
52.3
56.4
52.8
48.1
7.7
7.3
7.4
1.6
5.7
9.0
＜0.5
2.1
11.0
0.8
7.0
30.0
＜0.5
＜0.5
＜0.5
＜30
−
＜30
42.0
42.0
41.0
42.0

50.0
50.0
51.0
49.0
60.0
53.0
54.0
53.0
54.0
55.0
55.0
51.0
50.0
49.0
49.0
47.0
24.0
24.0
8.0
110.0
7.5
1.0
2.8
3.6
1.0
49.7
49.8
49.6
44.7
7.1
1.0
1.0
2.0
＜1
＜0.01
5.4
0.5
＜1
52.6
56.6
53.1
48.5
8.1
7.5
7.5
2.2
9.8
12.0
＜0.5
4
13.0
1.0
13.0
39.0
＜0.5
＜0.5
＜0.5
＜30
46
＜30
42.0
42.0
41.0
42.0

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 201364

CSR ＞ Detailed Information about environment ＞ Data on Atmosphere, Water quality, noise and vibration

Compliance Status
Data on Atmosphere, Water quality, noise and vibration
Name offactories andcompanies

Item

Type

ｐＨ

Nittoku
Seisakusho
Co., Ltd.
(Head OfficePlant)

Drain(sewer)ＳＳ

ＢＯＤn-hexaneextract

Noise
Vibration

Morning
Daytime
Evening
Daytime
Night
pH

SS
Drain
(public water
area)
BOD
n-hexaneextract

Morning

Nittoku
Seisakusho
Co., Ltd.
(OguchiPlant)

DaytimeNoise

Evening

Night① Office building② Head factory③ West factory① Office building② Head factory③ West factory① Office building② Head factory③ West factory① Office building② Head factory③ West factory
Second spot
Second spot
Second spot
Second spot
Second spot
Oguchi ①
Oguchi ②
Oguchi ①
Oguchi ②
Oguchi ①
Oguchi ②
Oguchi ①
Oguchi ②
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
First spot
Second spot
Third spot
Fourth spot
Fifth spot
Sixth spot
First spot
First spot

Daytime
Night
pH
SS
Drain
(public water BOD
area)
n-hexane extract
NittokuColi bacteria
Seisakusho
Co., Ltd.
MorningFirst spot
(Satsuma
DaytimeFirst spot
Noise
Plant)
EveningFirst spot
Night
First spot
DaytimeFirst spot
Vibration
Night
First spot
Vibration

Unit

Regulation value
Voluntary
Low/Local Agreement standard
regulation with the city
value

−

5.0以上

−

5.8～9.0

mg/l

−

−

600

mg/l

−

−

600

mg/l

50

−

50

dB
dB
dB
dB
dB

60
65
60
65
60

−
−
−
−
−

60
65
60
65
60

−

5.8～8.6−

5.8～8.6

mg/l

−

−

200

mg/l

−

−

160

mg/l

5

−

5

dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB

55
55
55
55
55
55
60
60
60
60
60
60
55
55
55
55
55
55
50
50
50
50
50
50
60
60
−
−
−
−
−
50
60
50
45
60
55

55
55
55
55
55
55
60
60
60
60
60
60
55
55
55
55
55
55
50
50
50
50
50
50
60
55
−
−
−
−
−
−
−
−
−
−
−

55
55
55
55
55
55
60
60
60
60
60
60
55
55
55
55
55
55
50
50
50
50
50
50
60
55
−
−
−
−
−
50
50
50
45
55
55

−
mg/l
mg/l
mg/l
counts/cm3
dB
dB
dB
dB
dB
dB

Average

MAX

7.6
8.1
7.4
3
86
5
1
55
2.0
−
1
＜0.5
61
64
62
46.0
48.0
7.7
7.2
60.0
2.0
71.0
0.6
1.0
＜1
54.0
51.0
52.0
53.0
54.0
53.0
53.0
52.0
55.0
56.0
53.0
52.0
54.0
51.0
53.0
51.0
54.0
55.0
50.0
50.0
49.0
48.0
49.0
49.0
46.0
48.0
7.2
4.0
5.0
2.5
200.0
64
64
64
65
43.0
46.0

7.6
8.1
7.4
3
86
5
1
55
2.0
−
1
＜0.5
62
64
62
46.0
50.0
7.7
7.2
60.0
2.0
71.0
0.6
1.0
＜1
54.0
51.0
52.0
53.0
54.0
53.0
53.0
52.0
55.0
56.0
53.0
52.0
54.0
51.0
53.0
51.0
54.0
55.0
50.0
50.0
49.0
48.0
49.0
49.0
46.0
48.0
7.2
4.0
5.0
2.5
200.0
64
64
64
65
43.0
46.0

※
※

※
※
※
※

※：These values apply to the background noise level. The background noise level is the noise when machines, and so on, are not operating.
It is affected by traffic noise, noise fr om adjacent factories, and so on.

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 2013

65

CSR ＞ Detailed Information about environment ＞ Data on Atmosphere, Water quality, noise and vibration

Compliance Status
Data on Atmosphere, Water quality, noise and vibration
Name offactories andcompanies

Item

Type

pH
n-hexane extract
Daytime
Cooling tower north side
Soot and dust
Atmosphere
NOx
pH
Drain
SS
Nittoku(public water
BOD
Spark Techarea)
Tono Co.,n-hexane extract
Ltd.
Morning
DaytimeNoise
Evening
Night
Soot and dust
Atmosphere
NOx
pH
SS
BOD
COD
Drain
(public water n-hexane extract
area)
NitrogenPhosphorus
Fluorine
Boron
First spot
Ceramic
Second spot
SensorCo., Ltd.
Third spot
Fourth spot
DaytimeFifth spot
Sixth spot
Seventh spot
NoiseFirst spot
Second spot
Third spot
Fourth spot
Night
Fifth spot
Sixth spot
Seventh spot
Morning
east
Daytimeeast
Noise
Tokai Taima
Evening
east
Kogu
Night
east
Co., Ltd.
Daytimeeast
Vibration
Night
east
Nichiwa Kiki
Co., Ltd.

Drain(sewer)
Noise

Unit
−
mg/l
dB
mg/Nm3
ppm
−
mg/l
mg/l
mg/l
dB
dB
dB
dB
mg/Nm3
ppm
−
mg/l
mg/l
mg/l
mg/l
mg/l
mg/l
mg/l
mg/l
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB
dB

Regulation value
Voluntary
Low/Local Agreement standard
regulation with the city
value
5.0～
− 6.0～8.0
50
−
40
65
−
63
−
−
200
−
−
400
−
− 5.8～8.6
−
−
200
−
−
160
−
−
5
50
−
50
60
−
60
50
−
50
45
−
45
200
200
200
−
−
−
5.8～8.6
6.0～8.0
6.0～8.0
150
18
18
120
18
18
120
18
18
5
2
2
60
30
30
8
−
4
8
−
8
10
−
10
75
70
70
75
70
70
75
70
70
75
70
70
75
70
70
75
70
70
75
70
70
70
60
60
70
60
60
70
60
60
70
60
60
70
60
60
70
60
60
70
60
60
75
−
60
75
−
65
75
−
60
70
−
50
75
−
65
70
−
60

Average
6.9
1.8
60.2
49.0
24.0
7.6
1.0
2.4
0.5
44
51
44
43
0.0
53.7
7.2
2.2
2.7
7.7
1.0
4.7
0.0
1.7
2.1
55.9
56.0
57.9
54.6
53.6
53.4
57.3
54.7
54.8
56.6
53.7
51.4
51.6
56.5
43.2
45.0
44.8
42.8
48.0
48.0

MAX
7.1
3.0
60.2
75.0
26.0
7.6
1.0
2.4
0.5
46
54
45
44
0.0
64.0
7.5
7.0
9.0
13.0
1.0
16.0
0.2
3.6
4.4
57.0
58.8
60.3
59.7
56.3
54.2
59.8
56.2
58.2
58.5
57.2
53.1
52.7
58.3
43.2
45.0
44.8
42.8
48.0
48.0

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 201366

CSR ＞ Detailed Information about environment ＞ Environmental Accounting

Environmental Accounting
Environmental Conservation Costs(Unit: million yen)

Items

Non-consolidated

Classification

Costs
withinthebusinessarea

Investment

Major efforts

NGK SPARK PLUG Group＊

ExpenseInvestment

2011

2012

2011

2012

2011

Expense

2012

2011

2012

Pollution prevention
cost

Air/water pollution prevention and noise
reduction

35

58

696

519

40

101 1,146

988

Global environmental
conservation cost

Global warming prevention, energy
conservation

92

47

417

395

106

129

477

448

Resource circulation
cost

Effective resource utilization, industrial
waste treatment/disposal

9

12

301

276

12

22

452

466

116 1,414 1,190

157

251 2,075 1,902

Sub-total

136

Upstream & downstream cost

Employee environmental education, EMS
construction and operation

0

0

0

0

0

0

13

11

Management activity cost

Employee environmental education, EMS
construction and operation

16

8

328

286

17

9

420

363

R&D cost

R&D of products promoting environment
preservation

645 1,012 6,517 6,580

Social activity cost

Nature protection, afforestation,
environmental ads

0

0

159

181

0

0

165

186

Environment damage correction cost

Repair of soil contamination, disrupted nature

0

0

10

10

0

1

11

13

Other costs

−

0

0

0

0

0

0

0

0

Total

798 1,136 8,428 8,248

645 1,012 6,517 6,580

819 1,272 9,200 9,055●Any inconsistency between an aggregate of all itemized figures and a“Total”figure is due to rounding of fractions.
＊Excluding Nittoku Alpha Service Co., Ltd.

Economic Benefits Associated with Environmental Conservation Activities(Unit: million yen)

Area of recognized effectRevenue

Cost saving

2011

2012

Revenue generated from the recycling of waste generated
in operations or used products

203

147

Energy cost saving achieved from energy conservation efforts

116

104

Reduction of water expenses through water saving

4

2

Waste disposal cost saving achieved by resource conservation and recycling efforts

8

4

331

257

Total

Quantity of Environmental Conservation Benefits
Classification
Effect measured in
the business area
Effectmeasuredwithrespect toresource
input
into
operations
Effectmeasured withrespect toenvironmentalload and wastefrom businessactivities

Non-consolidated

Types of effect

Energyconsumption

2011

2012

Purchased electricity(GWh)22,10922,338Gas (million m )

1,279

1,379

3

2012

229

34,94133,503-1,438

100

1,506

1,452

-54

333

341

8

751

757

6

Tap water（m3）

681,298

604,770-76,528

895,960

817,405-78,555

Well water（m3）

401,720

385,883-15,837

794,088719,490-74,598

619

573

-46

823

811

-12

115,312

120,786

5,474

176,083

172,021-4,062

11,7459,407-2,33814,887

12,611-2,276

155

106

-49

172

132

31

1.5

1.9

0

112

140

28

Quantity of PRTR law-regulated substances
handled (tons)
CO2 emission from energy consumption (tons)
Waste

Difference from theprevious fiscal yea

2011

LPG(million m )3Water consumption

NGK SPARK PLUG Group

Difference from theprevious fiscal yea

Effectively utilized mass
(tons)
Buried, incineration(tons)

PRTR law-regulated substances released into air
and water (tons)

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 201367

CSR ＞ Detailed Information about environment ＞ PRTR data for Each Business Site

Hazardous Substances
PRTR data for Each Business Site

The table contains the substances that each business location was required to report（kg）

Name offactories andcompanies

Headquarters
and Nagoya
Plant

Komaki Plant※Including NTK
ceramic(Komaki Plant)

Cabinet
order
No.
53
80
87
144
296
297
300
308
392
400
405
412
20
53
80
87
132
144
272
297
300
308
309
400
405
407

Miyanojo
Plant
Ise Plant
Takenami
Plant

NTK Ceramic(Iijima Plant)

NTK Ceramic(Nakatsugawa
Plant)NTK Ceramic(Kani Plant)
Nansei Ceramic

411
412
87
144
308
405
412
305
300
309
53
80
87
144
300
308
309
354
80
87
300
305
354
355
453

Name of chemical substance
Ethylbenzene
XyleneChromium and chromium (Ⅲ) compounds
Inorganic cyanide compounds (except complex salts and cyanates)
1,2,4-trimethylbenzene
1,3,5-trimethylbenzene
TolueneNickeln-hexaneBenzeneBoron compounds
manganese and its compounds
2-aminoethanol
Ethylbenzene
XyleneChromium and chromium (Ⅲ) compounds
Cobalt and its compounds
Inorganic cyanide compounds (except complex salts and cyanates)
Copper salts (water-soluble,except complex salts)
1,3,5-Trimethylbenzene
TolueneNickelNickel compounds
BenzeneBoron compounds
poly (oxyethylene) alkyl ether(alkyl C=12-15)
Formaldehyde
Manganese and its compounds
Chromium and chromium (Ⅲ) compounds
Inorganic cyanide compounds (except complex salts and cyanates
NickelBoron compounds
manganese and its compounds
Lead compounds
TolueneNickel compounds
Subtotal
Ethylbenzene
XyleneChromium and chromium (Ⅲ) compounds
Inorganic cyanide compounds (except complex salts and cyanates)
TolueneNickelNickel compounds
di-n-butyl phthalate
XyleneChromium and chromium (Ⅲ) compounds
TolueneLead compounds
di-n-butyl phthalatebis (2-ethylhexyl) phthalate
Molybdenum and its compounds

Quantity
handled
4,156
17,80815,666
1,084
7,967
2,240
51,861
107,412
4,044
2,122
2,060
1,043
8,383
2,886
13,900
3,752
1,751
3,890
11,821
1,231
29,70730,7804,713
669
33,664

Atmosphere00Quantity transferred

PublicPublic Buried and Effective Incineration Disassociation Product/water Soilon theSoldsewer
incinerationuse
area
premises reaction

1
8

0
0
12

2

28
137

0

419

88

0
0

1
113

Quantity processed

0
0
37

9

87

1,076
7,967
2,240
51,849
4,044
2,121

326
2,102
9,518

1,947
8,831
1,230
29,589

1,093

853

240

2,338
5,745
12,395
1,962
138,991
9,554
1,108
32,9201,573
643
572,933
7,353
3,959
4,219
2,150
52,994
1,229
932
6,546
5,640
4,982
82,7581,940
19,998
2,445
1,818

0
0

2,315
5,341
1,703
30

23
1

305 Lead compounds
384 1-bromopropane

6,934
2,806

34

20

1,456
1,600
862

52,994

479

10

27

0

3,143
251
146
36,539
5,753
3,098
467
1,591

932
573
3,356
2,562
2,988
928
9,214
2,033
382

2,107
79,770

1,399
1,481

1,052

13,056
11,223
2,497
237,735
810,668

1,931

207

1,163

15,246

0
107,324

1,662
1,038

3,043
1,727
1,749

30,4852,739
669
71 30,751

2,525

2,257

302

396
6
8,057
756
4,245
709
24
193
2,954
0
6
285
1,888

4,156
17,80715354 di-n-butyl phthalate

Nittoku Seisakusho
308 Nickel(Oguchi Plant)
333 Hydrazine
Ceramic
Sensor374 Hydrogen fluoride and its water-soluble salts
Subtotal
Total

Quantity released

Quantitytaken out

158

368
10,692
138,991
9,327
1,108
29,777498
150,635 383,786

183

3,752
376
1,229

5,973

3,751
185

177
2,420
1,012
7,033
227
1,436

857
5,453
1,754
13,056

138,383
139,840

0
479

10

27

10,073
2,448
49,27785,8161,146
450
12,144 37,929
162,779 421,716

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 2013

68

CSR ＞ Detailed Information about environment ＞ Volumes of Waste Generated at Each Business Site

Waste
Volumes of Waste Generated at Each Business Site
The volume of waste generated in fiscal 2013 in the factories and the affiliated companies islisted in the table as follows.
Volume ofemissions(tons)Name of factories and companies
Headquarters and Nagoya Plant

786

776

Volume of buried
and incineration(tons)

Recovery rate
(%)

9.1

98.8%

Komaki Plant

5,210

5,135

75

98.6%

Miyanojo Plant

3,291

3,272

18

99.4%

218

216

1.4

99.4%

8.4

6.7

1.7

79.4%

9,513

9,407

106

98.9%

NTK Ceramic Co., Ltd. (Iijima Plant)

527

518

9.5

98.2%

NTK Ceramic Co., Ltd. (Nakatsugawa Plant)

314

313

1.3

99.6%

NGK SPARKPLUG CO., LTD. Ise Plant

Takenami Plant
Subtotal

Affiliates

Volume effectively
Recovery rate used
(tons)NTK Ceramic Co., Ltd. (Kani Plant)

53

53

0.0

100%

NTK Ceramic Co., Ltd. (Komaki Plant)

766

755

10.9

98.6%

Nansei Ceramic Co., Ltd.

5.2

5.2

0.0

99.6%

Kamioka Ceramic Co., Ltd.

89

89

0.3

99.7%

Nittoku Seisakusho Co., Ltd.

269

267

1.4

99.5%

Nichiwa Kiki Co., Ltd.

6.1

6.1

0.0

99.2%

Nittoku Spark Tech Tono Co., Ltd.

44

44

0.5

98.9%

Ceramic Sensor Co., Ltd.

1,153

1,151

2.3

99.8%

Tokai Taima Kogu Co., Ltd.

4.9

4.6

0.3

93.4%

Nittoku Unyu Co., Ltd.

0.3

0.3

0.0

100.0%

Subtotal

3,231

3,205

27

99.2%

Total

12,744

12,611132

99.0%

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 2013

69

CSR ＞ Detailed Information about environment ＞ Local clean-up activities

Local clean-up activities
Clean-up Activities around our Business Sites（people）
Name of factories and companies

Number of operations implemented

Headquarters and Nagoya plant

5

67

Komaki Plant

4

152

Miyanojo Plant

3

96

Ise Plant

2

41

14

356

Iijima Plant

2

40

Nakatsugawa Plant

2

25

Kani Plant

2

32

Komaki Plant

2

10

Nansei Ceramic Co., Ltd.

450

Kamioka Ceramic Co., Ltd.

2

36

Head Office Plant

3

45

Oguchi Plant

2

26

Satsuma Plant

NGK SPARK PLUG CO., LTD.

Subtotal

NTK Ceramic Co., Ltd.

Affiliates

Total number of participants

Nittoku Seisakusho
Co., Ltd.

4

46

Nichiwa Kiki Co., Ltd.

2

52

Nittoku Spark Tech Tono Co., Ltd.

4

38

Ceramic Sensor Co., Ltd.

4

75

Tokai Taima Kogu Co., Ltd.

2

12

Subtotal

35

487

Total

49

843

Clean-up activities initiated by a local government, etc.
（people）
Name of factories
and companies

Event name

Held byNGK SPARK PLUG CO., LTD.
（Komaki Plant）,
Ceramic Sensor Co., Ltd.

Komaki Citizens' Anti-Littering Action Day
Komaki City Clean-up Walk for COP10

Komaki City, Komaki City
Committee for Beautiful andClean Local Environment

Around Komaki
City Auditorium

16

NTK Ceramic Co., Ltd.
（Iijima Plant）

Picnic for the Environment of theTenryu River System

Ina Techno Valley Regional
Center of the Nagano
Techno Foundation, etc.

Area where the
Ohtagiri River and theTenryu River meet23

NTK Ceramic Co., Ltd.
（Kani Plant）

Kani River mass cleanup(Pre-Event of Kani City Environmental
Festa)

Kani City

Kani River

14

Nittoku Seisakusho
Co., Ltd.
（Oguchi Plant）

Clean-up Campaign for the Kojo, Aiseand Yado Rivers

Oguchi Town

Oguchi Town

13

Location

Number ofparticipants

NGK SPARK PLUG Group CSR Report 2013
NGK SPARK PLUG Group CSR Report 201370