PROGRAM GUIDELINES
Small Business COVID Hardship Fund

Program Summary
The Victorian Government’s Small Business COVID Hardship Fund assists small to medium
businesses whose operations have been severely impacted by COVID restrictions that havebeen in place between 27 May 2021 and August 2021 (COVID-19 restrictions) and;1have experienced at least a 70 per cent reduction in turnover as a result of the
COVID-19 restrictions, and

are ineligible for other key COVID-19 Victorian Government business grant programs
that have been announced since 27 May 2021.

Standard Eligibility Criteria

1.1 To be eligible for the Program, a business must:a)be located within Victoria1; andb)
as a direct consequence of COVID-19 restrictions since 27 May 2021 (ImpactedPeriod)2, have experienced a reduction in turnover3 of at least 70 per cent for aminimum consecutive two-week period comparable to a Benchmark Period in2019 (note alternative arrangements are available for businesses who do not havea trading history in 2019); andc)
have an annual Victorian payroll of up to $10 million in 2019-20 on an ungroupedbasis4; andd)e)be registered for Goods and Services Tax (GST) on and from 28 July 20215; andhold an Australian Business Number6 (ABN) and have held that ABN on and from28 July 2021; andf)

be registered with the responsible Federal or State regulator7; andAdditional eligibility requirements for employing businesses8:
1

Business location is determined using the ABN registered operating address or, if required, workplace addresses registeredwith WorkSafe Victoria.
2
See Section 3.2 for the definition of the Impacted and the Benchmark Period.
3Turnover is to be measured as the GST turnover of the business. GST turnover is the total business income (not profit), andminus i) GST included in sales to customers, ii) sales that are not for payment and are not taxable, iii) sales not connected withthe business, iv) input-taxed sales and v) sales not connected with Australia. For more detail refer to guidance from the ATOand GSTR 2001/7.
4
Where a business is in a payroll group, the payroll eligibility criteria applies to each business in the payroll group. That is, any
member of a group with an annual Victorian taxable payroll of up to $10 million in 2019-20 can apply.
5A business or enterprise must register for GST if it has a GST turnover of $75,000 or more. Not-for-profit entities with annual
turnover between $75,000 and $150,000 that are not registered for GST and are registered with the Australian Charities andNot-for-Profit Commission are eligible to apply. Businesses with annual 2020-2021 turnover of $75,000 or more that are notrequired by relevant taxation legislation to be registered for GST are eligible to apply, subject to provision of a statutory
declaration from a registered tax agent
6Commonwealth, state and local government agencies or bodies are not eligible to apply for this program.
7
Where required by relevant and applicable legislation. Responsible regulators are the Australian Securities and Investment
Commission (ASIC); the ACNC for charities and not-for-profits; and Consumer Affairs Victoria (CAV) for incorporated
associations.
8

Employing businesses are defined as those businesses required to be registered for WorkCover insurance or equivalent. Soleg) be registered with WorkSafe Victoria9; andh) attest that the business is supporting its workers to access any paid leave
entitlements, or that if a person can work from home, to work from homeduring the COVID-19 Restrictions, and supporting their casual workers, wherepossible.
2

Other eligibility requirements

2.1

Businesses will not be eligible to receive a Small Business COVID Hardship Fund
grant if they have received support under any of the government COVID-19 support
packages launched on and after 27 May 2021, including: Business Costs Assistance Program Round Two Business Costs Assistance Program Round Two Extension
 Licensed Hospitality Venue Fund 2021
 Licensed Hospitality Venue Fund 2021 – July Extension
 Alpine Resorts Support Program Victorian Events Support Package, comprising of:o Sustainable Events Business Programo Impacted Public Events Support Programo Independent Cinema Support Program
o Live Performance Support Program (Presenters)o Live Performance Support Program (Suppliers)
For further information on these programs refer to the Business Victoria website.

2.2

Organisations that operate a private gender-exclusive club where membership is only
by invitation or nomination by an existing member are not eligible for assistanceunder the Program

2.3

Before applying to this program, applicants should check the eligibility requirementsof the Commonwealth Government’s COVID-19 Disaster Payment as a successful
application to the Small Business COVID Hardship Fund may impact access to financial
support from the Commonwealth.

2.4

A business as defined by its ABN can only receive one grant under the Program.

3

Demonstration of reduction in turnover

3.1

To be eligible for the Program, a business must demonstrate that as a directconsequence of COVID-19 restrictions since 27 May 2021 (Impacted Period), they
have experienced a reduction in turnover of at least 70 per cent for a minimum
consecutive two-week period comparable to a Benchmark Period in 2019. Notealternative arrangements are available for businesses who do not have a trading
history in 2019.

traders, individuals in partnerships and individual trustees of trusts must employ persons other than themselves to be eligible inthis category of ‘employing businesses’.
9Businesses operating within Victoria that hold an equivalent worker’s compensation policy in another Australian jurisdiction inaccordance with Victorian WorkCover legislation are eligible. Evidence of the valid interstate insurance policy and operation
located within Victoria is required23.2

The Impacted and Benchmark Periods are defined as incorporating the dates within:
Impacted Period is 27 May 2021 to 10 September 2021
Benchmark Period is;3.3



For businesses that were actively trading in 2019: 27 May 2019 to 10
September 2019, or

For businesses that were not actively trading in 2019: 1 February 2021 to 28
July 2021.

To calculate whether the applicant satisfies the 70 per cent reduction in turnover test
the following steps are required:
A. Select a minimum consecutive two-week trading period within the Impacted Period
where the business turnover was most impacted by COVID-19 restrictions.
B. Select a minimum consecutive two-week trading period as a comparison point
within the Benchmark Period.
C. Calculate the reduction in turnover using the following formula,
Reduction in turnover % = [1-(GST turnover in Period A/GST turnover in Period B)] x 100

If the reduction in turnover (as calculated using this formula) is less than 70 per cent,then the business is not eligible for this program.
3.4

The comparison point for businesses:
actively trading in 2019, should generally be the similar time of the year
unless there are exceptional reasons as to why a different time is chosen,
noting that slight adjustments for trading days are acceptable; or

not actively trading in 2019, should reflect a normal level of trading activity
for your business between 1 February 2021 to 28 July 2021.

4Evidence Requirements

4.1

The reduction in turnover evidence must be attested to by a Qualified Agent10. The
Qualified Agent may apply on behalf of the applicant or the application must include aPDF copy of a signed copy of the “Letter from the Qualified Agent”. See Section 5 ofthese guidelines if you do not use a Qualified Agent.

10A Qualified Agent is any of the following:Qualified accountant who belongs to one of the following professional bodies at the declared membershipclassification i) CPA Australia (i.e. CPA and FCPA), ii) Chartered Accountants Australia and New Zealand (i.e. CA,ACA and FCA) and iii) Institute of Public Accountants (i.e. AIPA, MIPA and FIPA) and comply with the body’s
continuing professional education requirements; orA registered BAS Agent who belongs to one of the following associations at the declared membership classification,including i) the Institute of Certified Bookkeepers (FICB, MICB, AICB), and ii) the Australian Bookkeepers Association(Member), and iii) Association of Accounting Technicians (Australia) Limited and comply with the body’s continuing
professional education requirements; orA registered Tax Agent who belongs to one of the following professional bodies, including i) The Tax Institute, ii)
National Tax Agents’ Association (NTAA PLUS) and iii) Tax & Super Australia and comply with the body’s continuing
professional education requirements.

3

4.2

The Qualified Agent cannot be, an employee or director of the applicant, or anassociated entity of the applicant, or a director or employee of an associated entity ofthe applicant.

4.3

Applicants may be asked by the Department of Jobs, Precincts and Regions(Department) to produce evidence of how the COVID restrictions caused a reduction
in turnover and how the reduction in turnover between the Impacted and Benchmark
Periods was determined.

4.4

The Department may ask applicants to produce the following evidence for both theBenchmark and Impacted Periods:
 a Business Activity Statement (i.e. month, quarter or annual statement),
 total sales, invoices, financial statements, and/or
 bank statements.

4.5

The Department may at its discretion validate any information provided by theApplicant with the Qualified Agent and the Australian Taxation Office as part of theassessment process or for future audits.

5Invitation to Apply for Applicants who normally lodge their own tax return

5.1

Applicants who normally do not use a Qualified Agent to lodge their Business Activity
Statements and are unable to engage a Qualified Agent to support their application tothis Program may register their interest to the Department on the Business Victoria
website for accessing an alternate application process (i.e. Invitation to Apply).

5.2

Applicants will be required to provide the same documentation as they would if they
were to apply through a Qualified Agent, due to the need for additional verification
the Invitation to Apply process may take longer.

5.3

The Department will send the applicant an email which includes a link to an ‘Invitation
to Apply’ application form. The applicants will be required to provide evidence of theturnover for both the Benchmark and Impacted Periods as outlined in Section 3 ofthese guidelines.

5.4

The Department may at its discretion validate any information and evidence provided
by the Applicant with an external organisation and the Australian Taxation Office aspart of the assessment process.

5.5

If any information in the application is found to be inaccurate, false or misleading theapplication will not be assessed by the Department and may be referred to review by
the appropriate law enforcement or regulatory agency.

6

Demonstration of eligibility

6.1

Applicants must attest that they meet the eligibility criteria at the time of applicationand intend to remain trading at the end of the COVID-19 restrictions. Applicants will4

also need to meet the eligibility criteria at the time the application is assessed by theDepartment.
6.2

Proof of Identity: The person making the application must be a person identified on
the Australian Business Register as either the owner, co-owner, associate orauthorised contact of the applicant business.

6.3

The person applying must provide details of a current proof of identity document. The
proof of identity must be one of the following: a driver licence or learner permit issued in any Australian jurisdiction; oran Australian Passport; ora Medicare Card; ora foreign passport for those issued with an Australian Visa.

6.4

The identity document details will be verified against persons listed on the AustralianBusiness Register. 11

6.5

If the current proof of identity is unable to be confirmed at the point of application,
Applicants will receive a follow-up email with instructions to amend their proof ofidentity details. If the applicant does not then rectify the proof of identity details
before the Program closing date, the application will not be considered by theDepartment for this Program.

6.6

The Department’s decisions on all matters pertaining to the award of funding under
this Program is at the Department’s absolute discretion.

7

Grant amount and payment

7.1

The total value of a grant under the Program is $20,000 for an eligible business.

7.2

Grants to successful applicants will be paid into the bank account nominated on theapplication form.

7.3

The Department will endeavour to notify all Applicants of the successful outcome of
their complete application within 15 business days. Incomplete applications orapplications under the ‘Invitation to Apply’ pathway (see Section 5) may require
longer processing times.

8Funding use

8.1

Grant funds must be used to assist the business, for example on:Meeting business costs, including utilities, wages or rent;Seeking financial, legal or other advice to support business continuity planning;Developing the business through marketing and communications activities; or

Any other supporting activities related to the operation of the business.

11For employing businesses, in the event that the Proof of Identity documents cannot be verified against the AustralianBusiness Register, the Department will rely on an accurate Workcover Employer Number (i.e. WorkSafe registration) for theApplicant.

59Assessment Process

9.1

Funding will be allocated through a grant application process, through whichbusinesses are invited to apply for a grant.

9.2

As part of the assessment process, any information provided by an Applicant will beshared and subject to verification with other government agencies (state and federal)
including the Victorian State Revenue Office, WorkSafe Victoria, the AustralianBusiness Register, Australian Taxation Office and the Commonwealth Department ofHome Affairs, CPA Australia, Chartered Accountants Australia and the Institute of
Public Accountants.12

9.3

Any of the following circumstances may be taken into consideration in any decision
whether to award a grant:

Any adverse findings by a Government agency or local council regarding a businessor its operation;

A business is, or notice has been given that it will be, placed under externaladministration;

There is a petition for bankruptcy or to wind up or deregister a company orbusiness; and

The business is or becomes deregistered or unregistered (including cancellation orlapse in registration or any relevant permit).

9.4

Businesses must ensure that their ABN registration information is current andaccurate as at the time of application.

9.5

Each application will be carefully considered and assessed against the eligibility
criteria. If an unsuccessful Applicant considers that their application has been
incorrectly assessed, they will have the opportunity to lodge a complaint. Moreinformation on the complaints process and a complaint form can be found athttps://business.vic.gov.au/contact-us/complaints.

9.6Only final applications that are lodged with the Department will be considered andassessed, and applications in draft stage will not be considered.

10 Application processing delays
10.1 There may be delays in processing an application, if the application:


does not meet all the eligibility criteriadoes not have correct evidence or documentation

requires amendment

is a duplicate application for the same business

has incorrect information, such as ABN or bank details (for successful Applicants)requires the provision of evidence to the Department ’s satisfaction of how theCOVID restrictions caused a reduction in turnover and how the reduction in12

The Department is not responsible for any delays caused by third party validation of an Applicant’seligibility. By making an application the business and Applicant consents to the assessment andverification process

6turnover between the Impacted and Benchmark Periods was determined

does not include current or accurate information registered with relevant
regulators or partner agencies, such as the State Revenue Office, AustralianBusiness Register, Australian Taxation Office, CPA Australia, Chartered
Accountants Australia and New Zealand, and Institute of Public Accountants or
WorkSafe Victoria.

10.2 If the applicant is awaiting the outcome of another application to a key COVID-19
Victorian Government business grant program (refer to see Section 2), this may delay
the outcome of an application to this program.
11 Compliance and Audit
11.1 Applications may be subject to audit by the Victorian Government, its representatives
or the relevant Auditor-General and will be required to produce evidence (such as
business activity statements, bank statements, financial reports, sales reports andinvoices, payroll reports to demonstrate impact and turnover) at the request of theVictorian Government for a period of four years after the grant has been approved.
11.2 If any information in the application is found to be inaccurate, false or misleading, orgrants are not applied for the purposes of the business in accordance with the termsof funding as set out in these Guidelines and any attached application, the grant will
be repayable on demand.
12 How to Apply to this Program
12.1 Applications are submitted online via the Business Victoria website(business.vic.gov.au). All questions in the application need to be completed andrequested information is to be provided to ensure timely assessment and grant
payment.
12.2 If you have any queries about your application or require further information on theprogram visit business.vic.gov.au or contact the Business Victoria Hotline at
13 22 15.
13 Closing date
13.1 The Program will be open for applications until program funds are exhausted or
11.59 pm Friday 10 September 2021, whichever is earlier.
14 Other Information about this Program
14.1 The Department reserves the right to amend these guidelines and application terms at
any time as it deems appropriate.

7