Everest Mentor Flex VideoProbe
User’s Manual

MFLAMANUAL Rev. -2

07/2023

Table of Contents
About this Manual................................................................................................................................5

Measurement & Annotation Setup ......................................................................................28

Technical Support................................................................................................................................5

Capturing and Adjusting Images..........................................................................................29

Standard Equipment..........................................................................................................................6

Steering the Probe............................................................................................................................29

Optional Features.................................................................................................................................6

Temperature Sensor Warnings ..............................................................................................30

Safety Information............................................................................................................................... 7

Image Views........................................................................................................................................... 31

General Warnings................................................................................................................................ 7

Freezing the Image........................................................................................................................... 32

Battery Warnings..................................................................................................................................8

Saving Image Files............................................................................................................................ 33

Informations sur la sécurité..........................................................................................................9

Using Smart Naming.......................................................................................................................34

Component Identification..............................................................................................................11

Working with a Recalled Image...............................................................................................35

Touchscreen and Keys – Dual Control Systems ......................................................... 13

Zoom to Magnify................................................................................................................................36

Unpacking, Assembling, and Powering the Mentor Flex.......................................... 14

Image Transformation Settings.............................................................................................. 37

About the Battery............................................................................................................................... 16

Annotating with Text and Arrows ..........................................................................................39

Supplying Power to the Mentor Flex........................................................................................17

Working with Video...........................................................................................................................40

Powering the Mentor Flex On and Off....................................................................................17

Recording Live Video.......................................................................................................................40

Changing Optical Tip Adapters................................................................................................ 18

Working with a Recalled Video................................................................................................. 41

Setting Up the Operating System........................................................................................... 19

Streaming Video and Controlling your Mentor Flex
Using an iOS or Android Device...............................................................................................42

Working with Profiles.......................................................................................................................20
About .......................................................................................................................................................... 21
System Setup....................................................................................................................................... 22
Setting Date and Time................................................................................................................... 22
Selecting a Language / Customized Formats.............................................................. 22
Other System Settings .................................................................................................................. 23
Steering Sensitivity Settings ...................................................................................................... 23
Updating Software ..........................................................................................................................24
Screen & Display Setup ................................................................................................................25
Built-in Hot Spot..................................................................................................................................26
Connectivity Setup...........................................................................................................................26
Image & Video Setup...................................................................................................................... 27
Executing a White Balance......................................................................................................... 27

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Measurement Types........................................................................................................................44
Measurement Tips............................................................................................................................44
Measuring Features and Indications...................................................................................44
Real 3D Stereo Measurements.................................................................................................45
Stereo Measurements ................................................................................................................... 47
Maximum Target Distance - MTD Number......................................................................48
Real 3D Stereo Measurement Types....................................................................................52
Comparison Measurements.....................................................................................................53
Troubleshooting Measurements ...........................................................................................54
Managing Files: Working with Removable Storage Devices...............................55
Editing /Creating Folders.............................................................................................................56
MDI: Loading and Unloading Menu Directed Inspections..................................... 57
Entering Study Level Information............................................................................................ 57

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Selecting an Inspection Point...................................................................................................58
Stopping and Resuming an Inspection.............................................................................58
Saving an Image or Video in an MDI Inspection..........................................................59
Viewing Reference Material.......................................................................................................60
Generating an MDI Report............................................................................................................ 61
Customizing an MDI Report........................................................................................................62
MDI Merge...............................................................................................................................................63
Using MDI Merge.................................................................................................................................64
InspectionWorks Insight................................................................................................................66
Maintenance and Troubleshooting......................................................................................68
Inspecting and Cleaning the System ................................................................................68
Troubleshooting Guide.................................................................................................................. 70
Probe ...........................................................................................................................................................71
Handset......................................................................................................................................................71
Power ......................................................................................................................................................... 72
Software................................................................................................................................................... 72
Appendix A. Technical Specifications................................................................................. 73
Appendix B. OTA Table................................................................................................................... 77
Appendix C. Chemical Compatibility ................................................................................. 79
Appendix D. Warranty ................................................................................................................... 79
Appendix E. Verifying Measurement OTA's......................................................................80
Appendix F. Environmental Compliance ......................................................................... 81
Appendix G. Regulatory Compliance..................................................................................83
Appendix H. Creating a Personalized Logo File.............................................................85
Appendix I. Open Source Software Availability ............................................................ 87
Appendix J. Restoring Factory Settings.............................................................................. 87
Appendix K. Controlling with a Keyboard ........................................................................88
Appendix L. Lithium Ion Battery Care...................................................................................89
Index .........................................................................................................................................................90

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About this ManualThis manual and the related equipment is intended for visual inspection technicians with a basic understanding of inspection principles
and practices, and who are familiar with basic computer operations, but who may not have experience with a video borescope system.
The manual contains safety, compliance, and basic operating and maintenance instructions for the Everest Mentor Flex VideoProbe™
system. To ensure operator safety, please read and understand this manual prior to using the system.

Technical Support

For additional assistance, go to www.bakerhughesds.com/waygate-technologies for a complete listing of contact information. TechnicalSupport contact information follows:Global Phone: 1-866-243-2638
Email: RemoteService@BakerHughes.com

System Overview

The rugged and dependable Mentor Flex® system is an advanced flexible video borescope used for remote visual inspection.
Working through access passages, the Mentor Flex system delivers high-resolution images of internal details of turbine engines, airframes,
automotive engines, piping, vessels, wind- turbine gear boxes, underwater structures, etc.
With TrueSight™ Imaging, Mentor Flex delivers a high-intensity light source and superior visual processing, for clearer, sharper videos andimages right on your device. The probe’s fiberoptic bundle illuminates the inspection area with light generated by an advanced lightengine in the probe. At the end of the probe, a miniature camera assembly converts the image into an electronic image, and sends itback through the probe. The system displays the image on the handset. No focusing is required, because the Mentor Flex system contains
a fixed-focus optical system with a large depth of field.
Stereo Measurement capabilities allow your system to analyze and measure indications and features with precision and accuracy.
The Mentor Flex system is compatible with USB thumb drives, USB keyboards, USB portable drives, and most other USB-based storage
devices.
With InspectionWorks Connect, operators can view real-time, streaming video on an iOS device. Images and saved videos can be wirelesslytransferred to an iOS device with the touch of a button.
Available in four insertion tube diameters and various lengths: 3.9mm, 4.0mm, 6.1mm, and 8.4mm diameter.

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Standard Equipment

Everest Mentor Flex						3-hour Li-Ion Battery 						Mentor Flex Storage Case					Safety and Essential Use Hard Copy			

AC Adapter/Battery Charger
Quickstart Guide
USB Thumbdrive (User Documentation)

Software Options- InspectionWorks Connect: Wireless video streaming, and still image and video transfer to iOS or Android device.
- Menu Directed Inspection (MDI) 2.0: Inspection reporting and image tagging. Menu Directed Inspection Builder PC program- Inspection Manager: Re-measurement PC Application

Optional Features

HDMI Cable 						Telescoping handset mounting pole
Insertion Tube Gripper 					Optical Tip Adaptors (OTA)
Insertion Tube Rigidizer					Measuring OTA's				Handset Holder with Integrated Kickstand		
Mini-Magic Arm Clamp Kit			
Magic Arm Kit						Optical Tip Adapter (OTA) Storage Case
Quick-disconnect handset hook				Hardshell backpack case
Quick-disconnect handset hanging strap		
Keyboard (wired)6

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Safety Information

Note: Before using or servicing the system, read and understand the following safety information.
Symbols and Terms
The following symbols appear on the product:,. See accompanying documentation.

General Warnings

The following warning statements apply to use of the system in general. Warning statements that apply specifically to particular procedures
appear in the corresponding sections of the manual.
Do not allow the conductive insertion tube, system or its working tools to come in direct contact with any voltage or current source.
Prevent all contact with live electrical conductors or terminals. Damage to the equipment and/or electrical shock to the operator may result.
Do not use this system in explosive environments.
USE PROPERLY. Using any piece of this equipment in a manner not specified by the manufacturer may impair the product’s ability toprotect the user from harm.
General Cautions
The following caution statements apply to use of the Mentor Flex device in general. Caution statements that apply specifically to particular
procedures appear in the corresponding sections of the manual.
Before using the camera system, install an OTA or the head guard, which prevents damage to the tip-attachment mechanism. Keep thehead guard on whenever no OTA is in place.
Handle the Probe Carefully: Keep the insertion tube away from sharp objects that might penetrate its outer sheath. Keep the wholeinsertion tube as straight as possible during operation; loops or bends anywhere in the tube decrease its ability to steer the probe tip.
Avoid bending the insertion tube sharply.
Note: Always use the Home function to straighten the bending neck before withdrawing insertion tube from an inspection area or putting
probe away. Never pull, twist, or straighten the bending neck by hand; internal damage may result. At the first sign of damage, return theprobe for repair.
Certain substances may damage the probe. For a list of substances that are safe for the probe, see “Chemical Compatibility” in the
Appendix.
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Battery Warnings

Only use the battery and power supply specified for use with the system. Before use, thoroughly review the instructions in this manual
for the battery and battery charger to fully understand the information contained in them, and observe the instructions during use.
WARNING• Do not place the battery in fire or exceed the battery operating temperature.
• Do not pierce the battery with nails, strike the battery with a hammer, step on the battery, or otherwise subject it to strong impacts orshocks.
• Do not expose the battery to water or salt water, or allow the battery to get wet (IP64).
• Do not disassemble or modify the battery.
•T he instrument contains a Lithium Ion battery and magnesium in its case. Should the instrument be involved in a fire, use an
extinguisher approved for use on electrical and flammable metal fires. Water must not be used.
Battery Communication Error: Exists when the Mentor Flex shows this message on the display. If the problem persists, pleasecontact your nearest customer support center.
Using the battery outside its recommended operating range will result in degradation of the performance and service life. When storing
the battery, be sure to remove it from the handset.
Recommended ambient temperature range for Li-ion battery operation:
Discharge (when using the instrument): -20°C to 46°C
Recharging: 0°C to 40°C
Storage: -25°C to +60°C
Battery Storage
Caution - Do not store an uncharged battery as it may become unusable!
The battery’s protective circuitry will not allow charging below a certain minimum voltage threshold in order to prevent thermal
runaway.
Thermal runaway can occur when charging a completely drained Lithium Ion battery. The protection circuitry prevents this fromhappening.

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Informations sur la sécurité

Remarque: avant l’utilisation ou l’entretien du système, vous devez lire et comprendre les informations de sécurité qui suivent.
Symboles et termes employés
Les symboles suivants sont apposés sur le produit:,. Voir la documentation jointe.

Avertissements généraux
Les avertissements suivants s’appliquent à l’utilisation du système en général. Les avertissements qui s’appliquent spécifi quement à desprocédures particulières sont indiqués dans les sections correspondantes de ce manuel.
Le système Mentor Flex et les outils de travail qui l’accompagnent ne doivent jamais entrer en contact direct avec une source de tension
ou de courant. Évitez tout contact avec des conducteurs ou des bornes électriques sous tension. L’équipement risquerait d’être endommagé, ou
l’opérateur de subir un choc électrique.
N’utilisez pas ce système dans un environnement à risque d’explosion.
UTILISER CORRECTEMENT. Si un élément de cet équipement est utilisé d’une manière non indiquée par le fabricant, l’utilisateur peut ne plus êtreprotégé des risques de blessure.

Mentions générales « Attention »Les mentions « Attention » qui suivent s’appliquent à l’utilisation de l’appareil Mentor Flex en général. Les mentions « Attention » qui
s’appliquent spécifi quement à des procédures particulières sont indiquées dans les sections correspondantes du manuel.
MANIPULER LA SONDE AVEC PRÉCAUTION. Maintenez la gaine de la sonde à l’écart d’objets pointus ou tranchants qui risqueraient detraverser son fourreau. Maintenez toute la gaine aussi droite que possible pendant l’utilisation : en cas de boucle ou de courbure, il est
plus diffi cile de piloter le bout de la sonde. Évitez de trop courber la gaine.
Remarque : utilisez toujours le bouton de rangement pour redresser le béquillage avant de rétracter la gaine de la zone d’inspection
ou de ranger la sonde. Ne manipulez jamais le béquillage à la main pour le tirer, le courber ou le redresser : vous risqueriez del’endommager à l’intérieur. Envoyez la sonde en réparation au premier signe d’endommagement.
Certaines substances risquent d’endommager la sonde. Pour consulterla liste des substances sans danger pour la sonde, voir

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Compatibilité Chimique en annexe.
L’appareil comporte une batterie lithium ion et du magnésium à l’intérieur de son boîtier. En cas d’incendie de l’appareil, servez-vous d’un extincteur
agréé pour une utilisation sur les incendies électriques et les métaux inflammables. En aucun cas, n’utilisez de l’eau.

Avertissements liés à la batterie
Utilisez uniquement la batterie et l’alimentation spécifi ées pour être utilisées avec le système Mentor Flex. Avant utilisation, lisez attentivement les
instructions contenues dans ce manuel relatives à la batterie et au chargeur de batterie pour bien les comprendre, et respectez ces instructions
pendant l’utilisation de l’appareil.

AVERTISSEMENT• Ne jetez pas la batterie au feu et ne dépassez pas sa temperature de fonctionnement.
• Ne percez pas la batterie avec des clous, ne la frappez pas avec un marteau, ne marchez pas dessus et ne la soumettez pas à des impacts ou deschocs violents.
• N’exposez pas la batterie à l’eau douce ou salée, et évitez de la mouiller.
• Ne désassemblez pas la batterie et ne la modifi ez pas.

Erreur de communication de la batterie. Veuillez contacter le Service clientèle au numéro +1 315 554 2000.
L’utilisation de la batterie en dehors de la plage de fonctionnement recommandée entraînerait une dégradation de ses performances et de sa
longévité. Lorsque vous stockez la batterie, veillez à la retirer de sa base.
Plage de température recommandée pour le fonctionnement de la batterie Lithium-Ion.
Décharge (à l’utilisation de l’appareil) : -20°C à +46°C Recharge , 0°C à +40°C Stockage, -25°C à +60°C

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Component Identification
1 – LCD Touchscreen

1a – Touch the lower left corner of the display screen to open the Global Menu. The
selected item in any menu or list is identified by this orange outline. Tap the display
screen to select another item or to launch the selected item. Alternatively, use thejoystick to select another item by moving the cursor, then short-press the Enter key
to launch. Note that a short press of the Enter key accepts or launches most selectedchoices or actions.

1b –Tap the display to toggle between the upper and lower soft keys (double-tap tohide or show the soft keys). Tap anywhere on a displayed Live Image to freeze andunfreeze it. Position two fingers on the display screen and move them apart to zoom
in on a feature of the display (perform the opposite action to zoom out).
2 – Side port panel (2.1 -second DC power port. Note: This port allows the unit to run
off AC power. It does not charge the battery. Plug into DC port located on the bottomof the battery for on-board charging;2.2 (2) USB 2.0 ports; 2.3 HDMI Output)

3 – Select any feature in the soft key bar by either touching that feature on the display
screen (for instance, touching the box containing the term Zoom) or pressing thecorresponding soft key.
4 – Three-hour Lithium Ion Battery

5 – Back Key: short press moves back one screen, long press for live screen. Hold for
5-6 seconds to begin Shutdown. Also use to POWER ON.

6 – Save Key: short press launches a Quick Save, long press opens or closes the Save
Options Menu.
7 – Joystick controls Articulation and Menu Navigation (push the joystick left/right/
up/down to navigate menus and sub-menus).

8 – Enter Key: short press toggles between frozen and live frames and selects Done
/ Accept

9 – Menu Key: short press opens or closes the Global Menu, long press toggles between
first and second level soft key rows.
10 – Trigger Key 1 (Upper): provides start/pause/stop functions for video recording. Note: Thismay be changed in Settings to be programmed as Enter key. Trigger Key 2 (Lower): short press
toggles the articulation mode between steer-and-stay mode and steering mode. When insteer-and-stay mode a lock icon appears. A long press returns the articulation system to theneutral (home) position.

11 – Quick-disconnect for handset accessories
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Hard
Key

Name

Short
Press

Long
Press

Back button(and PowerOn)

Moves back one
screenMoves to live
image

Save
buttonQuick save (assigns
default name andlocation)

Save with
options
available
Double-press forscreen capture.

Opens or closes
Global Menu

Toggles between
first and secondrows of soft
buttonsMenu
buttonEnterbuttonToggles between live
and frozen images.
Also confirm selection(Done/Accept).

-

Triggerbuttons(upperand lower)

Upper provides start/pause/functions forvideo recording.

Upper provides
stop functionality
for video recording

Lower toggles
articulation mode
between steer-andstay and steering
modes

Lower returns
articulation system
to neutral position

NOTE: Upper
trigger can be
programmed
as Enter key
within Settings.

12

Touch
Icon

Name

Short
Press

Long
Press

Save

Quick save (assigns
default name andlocation)

Save with options
available

Video

Starts video recording

Stops video
recording

Back

Moves back one
screenGeht einenBildschirm zurück

Zoom

Toggle between .8x
zoom and 1.0x

_

Home

Recenters andarticulates probe to 0
degrees_

Tip Map

Opens the expanded
Tip Map for toucharticulation

_

Touch
Articulation
Hide

Closes toucharticulation_

Zoom Toggle

Allows for switching
between 0.8x
(full image) and 1.0x
(full screen) options.

-

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Touchscreen and Keys – Dual Control
Systems

Most functions can be accomplished using the touchscreen or witha combination of key presses and joystick movements. The following
examples illustrate various control techniques that can be used onmost Mentor Flex display screens.
1 – Touch the lower left corner of the display screen (typically contains
the Logo) or short-press the Menu key to open the Global Menu.
2 – The selected item in any menu or list is identified by this orange
outline. Tap the display screen to select another item or to launch
the selected item. Alternatively, use the joystick to select anotheritem by moving the cursor, then short-press the Enter key to launch.
Note that a short press of the Enter key accepts or launches mostselected choices or actions.
3 – Tap the display to toggle between the upper and lower soft
key bar (double-tap to hide or show the soft key and status bars).
Alternatively, long-press the Menu key to switch between theupper and lower soft key bars.
4 – Tap anywhere on a displayed Live Image to freeze and unfreeze
it. Alternatively, short-press the Enter key.
5 – Position two fingers on the display screen and move them apartto zoom in on a feature of the display (perform the opposite action
to zoom out). Once zoomed (in a frozen image), you can drag withyour finger to change the displayed view.

7 – When the File Manager screen appears, the selected file or folder
is identified by this orange outline. Tap the display screen to selectanother item or to launch the selected file or open the selected folder.
Note that you can also display additional items (or directly access
additional stored images) by simply swiping the display screen in
any of the directions shown. Alternatively, use the joystick to selectanother item by moving the cursor, then short-press the Enter key
to launch the file or open the folder.
8 – Select any feature in the Soft key Bar by either touching thatfeature on the display screen (in this case, touching the box
containing the words List View) or pressing the corresponding soft
key.
Note: Connecting a USB-wired keyboard allows for remote control ofthe borescope for all functions other than probe articulation.

6 – Select the Zoom function using either soft keys or the touch
screen (all displayed soft key bar items can be selected either withthe corresponding soft key or by tapping the touch screen).
Use the joystick to change the zoom magnification bar (this andother bars can also be adjusted by dragging them using the touch
screen), then select Done. Once zoomed, you can use the joystick
to move the displayed view.
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Unpacking, Assembling, and Powering the Mentor Flex(1) – Handset: the insertion tube is held in the case’s internal storage reel, which is accessed through the orange funnel. Be sure to
straighten any loops or twists in the insertion tube before feeding it into the funnel.
Note: Insertion tube’s rubber Torsional Strain Relief base should be routed through the case’s curved passage.
Caution: Prior to use, always install an OTA or the head guard(2) Telescoping handset mounting pole(3) Rigidizer(4) Handset hands-free hook

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(5) Power supply / Battery charger(6) Battery / Spare battery
Installing the Battery
Note: All batteries are shipped with a partial charge. Batteries should be fully charged prior to use.
Insert the battery into the handset. The battery is installed properly when the latching mechanism is engaged. Do not force the battery(6) into the handset, as damage may occur. The battery is keyed and may only be installed in the proper orientation.
Caution: Do not remove the battery while the system is operating unless power is plugged into the side power port for battery hotswapping.
(7) C-clamp: Used for handset mount kit(8) Insertion tube gripper(9) Handset hanging strap / Shoulder strap
Attaching and Removing OTA's(10) – OTA's are threaded onto the probe with a double set of threads to prevent them from falling into the inspection area.
To Attach an OTA: Verify that the OTA and camera head threads are clean, then grasp the head of the probe with one hand, and with theother gently turn the tip clockwise. Turn until it spins freely, indicating that it has cleared the first set of threads. Gently push the tip in, thenturn clockwise again, engaging the second set of threads. Turn until finger tight.
Caution: Use only finger pressure to remove or attach tips. Using force (including pliers or other tools) might damage the bending
neck. Take care not to cross the threads. To reduce cross-threading risk: When installing a tip by hand (6.1mm & 8.4mm) or with an
installation tool (3.9 or 4.0mm), rotate the tip counter clockwise to level the threads before rotating clockwise to thread the tip on thecamera. Reverse the leveling process when removing tips.
(11) Handset holder with integrated kick-stand(12) Swivel ball: Used in the handset mount kit(13) HDMI cable

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15

About the Battery

The Mentor Flex is powered by a 10.8 V (nominal), 73 Wh, 6.8 Ah Lithium Ion battery.

Installing the Battery
Insert the battery into the handset. The battery is installed properly when the latchingmechanism is engaged.
Caution—Do not force the battery (1) into the handset (2), as damage may occur.
The battery is keyed and may only be installed in the proper orientation.

Removing the Battery
Press battery release button (3) to release the battery.
Caution—Do not remove the battery while the system is operating.

Battery Charge Level
Check the battery charge by pressing the battery symbol (4) on the front of the battery.
Each light (5) represents approximately 20% of the battery charge capacity.

Charging the Battery
Connect the DC output of the battery charger into the Mentor Flex battery (6) and thenplug the included AC to DC power adaptor into a suitable AC power source. The LED
battery lights will illuminate according to the amount of charge attained. The system
may operate while charging.

Battery Storage

Note: The battery may be charged while connected to an operating Mentor Flex or while
disconnected from the Flex.

The battery’s protective circuitry will not allow
charging below a certain minimum voltage
threshold in order to prevent thermal runaway.

Note: When the battery is fully charged, the LED battery lights will turn off.
Note: Battery run time exceeds battery charge time. A three hour battery will takeapproximately two hours to charge. Charging time will be longer if the battery isconnected to an operating Mentor Flex system while charging.
Note: All batteries are shipped with a partial charge. Batteries should be fully charged
prior to use.

16

Caution - Do not store an uncharged
battery as it may become unusable!

Thermal runaway can occur when charging
a completely drained Lithium Ion battery.
The protection circuitry prevents this fromhappening.

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Supplying Power to the Mentor Flex

The Mentor Flex is powered by a 10.8 V (nominal), 73 Wh, 6.8 Ah Lithium Ion battery.
The battery is charged by connecting the power adaptor to the battery, then connecting
the supplied AC-to-DC power adaptor to a suitable (100-240 VAC, 50-60 Hz, <1.5 Arms) AC power source. The power adaptor delivers to the battery 18 Volts at 3.34 Amps.
Note: When powering a system with an AC power source, connect the power plug toa properly grounded source for reliable touchscreen operation.
Note: The battery will not be charged when connected to DC power through the second
DC port located behind the I/O port door.

Powering the Mentor Flex On and Off
System Power On

Press and holduntil the unit turns on. The buttons and display will light and begin
the power-up sequence. After ~ 90 seconds, the system screen will display live video
and on-screen controls. The system is now ready for use.
1 - Touch the lower left corner of the display screen containing the on-screen Logo orthehard key at any time to open or close the Global Menu. This menu provides
access to several features including Shut Down. Select Shut Down to power off the
Mentor Flex.
2 -Press the Shut Down button to start the shutdown sequence.
3 - Choose cancel if you do NOT want to shut down the instrument.

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Changing Optical Tip Adapters

Optical tip adapters (OTA's) are threaded onto the probe with a double set of threads to prevent them from falling into the inspection
area. Each OTA provides a unique depth of field, field of view, and direction of view.
Caution—Use only finger pressure to remove or attach tips. Using force (including pliers or other tools) might damage the bending
neck. Take care not to cross the threads. To reduce cross-threading risk: When installing a tip by hand (6.1mm & 8.4mm) or with an
installation tool (3.9mm & 4.0mm), rotate the tip counter clockwise to level the threads before rotating clockwise to thread the tip on thecamera. Reverse the leveling process when removing tips.
Caution—To Remove an OTA: Support the bending neck and head of the probe with one hand, and with the other gently turn the OTA
counterclockwise (be sure to use a tip tool when removing 3.9 or 4.0 mm tips), Turn until the tip spins freely, indicating that it has cleared
the first set of threads. Gently pull the tip away from probe and continue turning counterclockwise, engaging the second set of threads.
Turn until you can remove it.
Caution—To Attach an OTA: Verify that the OTA and camera head threads are clean, then grasp the head of the probe with one hand,
and with the other gently turn the tip clockwise. Turn until it spins freely, indicating that it has cleared the first set of threads. Gently push
the tip in, then turn clockwise again, engaging the second set of threads. Turn until finger tight.
Caution—Do not over-tighten tips. Pull on the tip gently to verify that it is securely attached. If the second set of threads does notengage, turn the tip slightly in a counterclockwise direction to allow the threads to levelize.
Note: Measurement tips must be tightened firmly to ensure accuracy.

18

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Setting Up the Operating System

1 – Select the lower left corner of the display (which typicallycontains the on-screen Logo) or
hard key at any time to open
or close the Global Menu, which provides access to several features
including the Settings Menu.

2 – Tap to open the Settings Menu.

3 – Lists the device's serial number, software version, and software
release notes.

4 – Access to set a System PIN, Restore Defaults, adjust Date, Time,and operating Language, and alter various other system settings.

5 – Configures how users want to update the system.

6 – Allows users to turn on/off touchscreen and customization ofwhat is shown on the display.

7 – Allows the user to turn Wi-Fi on and off as well as work with
networks and identify folders for file sharing.

8 – Allows the user to specify the default directories into which
image files and videos are stored. Also used to select image file typeand video format. Controls MDI Annotation and imports Distortion
Correction Tables.

9 – Provides the ability to automatically annotate images andprovide smart file names.

10 – Allows users to manage and verify OTA, select desired annotion
style and import preset annotations.

11 – Allows users to set up options for a menu-directed inspection,
including report page layout.

12 – Allows users to configure download location and Inspection
Upload Mode.

13 – Generates a Troubleshooting Log to be emailed to andevaluated by Technical Support. If log generation is required,Technical Support will guide the user through the process.

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1 – To create a New Profile, touch the lower left corner of thedisplay (or press thethen select Profiles.

hard key) to open the Global Menu,

2 – In this case, the Default Profile is active and it is the only one
defined. Select New to create a new profile.

3 – The Virtual Keyboard opens. Enter a Name for the new profile.
System Settings Including:Time Format / Time Zone
Date Format
Language
Power Management
Steering Sensitivity
Screen & Display Settings– All Parameters
Connectivity Settings Including:
Wi-Fi on/off

Image & Video Settings– All parameters except Distortion
Correction Table
Measurement & Annotation
Including:Zoom Window
Stereo Index
Stereo Index Minimum
Units

After entering a name and clicking Done, the new profile is added
to the list of available profiles. This profile includes the settings inplace, at the time of its creation, for each of the parameters listed
above. Anytime the profile is reactivated, the system will apply
the settings associated with the activated profile.

Working with Profiles

A Profile defines several parameter settings. As long as more than
one profile is available, (the Mentor Flex is delivered with only a
Default Profile), the operator is asked to select a Profile every time
the system is powered on. Follow these instructions to create a new
profile or select an existing one.

20

Note: Each time the Mentor Flex is powered on, you’ll be asked
to select from the list of available profiles. Selecting the Default
Profile returns the settings for all profile-controlled parameters to
those specified by the default profile.

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AboutThe About tab lists the device’s serial number, software version, and release notes.

1 – Click to display a detailed list of software release notes.

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21

System Setup
1 – Tap the on-screen Logo (or press the

Global Menu, then open the Settings Menu.

hard key) to open the

2 – Select to alter the system-specific settings shown here.
3 – Tap to open the virtual keyboard and create or change a System PIN. Oncecreated, accessing the operating screens requires first entering the PIN. This PIN isfor the entire system and is not associated with the active profile

4 – Select and follow the on-screen prompts to restore the active Profile to the
Factory Default Settings.

Loading a Logo
5 – A logo can be loaded onto the display screen provided it is PNG file type (withdimensions smaller than 140 x 140).

Select Load, then navigate the instrument or an external drive to select any PNG
file type as the on-screen logo. Click here for more information on creating andloading a personalized logo file.

Setting Date and Time
6 – Adjust Time and Date settings.
Select the Time Zone in which you are operating.

Selecting a Language / Customized Formats
7 – Allows users to change the language displayed.
8 – Indicate whether or not the instrument should automatically adjust for timechanges due to Daylight Savings.

9 – Specify 12 or 24 hour Time Format.
10 – Specify DMY, YMD, or MDY as the Date Format.

22

07/2023

Other System Settings

its home position. For inspections where the areas of interest areprimarily looking sideways or even backwards, this is a useful slider
13 – Setting Power Management to ON conserves battery power by setting.
putting the Mentor Flex into sleep mode after 10 minutes of inactivity.
When in sleep mode, in which only the hard keys remain lit, touching Steer-and-Stay sensitivity: In this steering mode, the speed ofcamera motion is controlled by how far off center the joystick is
any key or the joystick returns the Flex to a fully powered state.
pushed. The maximum camera speed occurs when the joystickis pushed fully in any direction. This sensitivity slider adjusts theSteering Sensitivity Settings
maximum speed for camera motion in Steer-and-Stay™ mode.
14 – The user can select from two probe steering modes: Steer or
Steer-and-Stay™. Each mode has its own sensitivity adjustment. Slider at Minimum: This reduces the maximum steering speed to
For both modes, the factory default sensitivity corresponds to the roughly 1/2 of factory default. Reducing maximum steering speed
slider set in the exact middle of the adjustment range (click here to may be useful for inspections using a close focus tip, where thelearn about the differences between these modes). camera is positioned very close to the surface being inspected, or
if steering while using significant amounts of digital zoom. In these
Note: The factory default setting provides good steering response for cases, slowing the camera motion down will provide more precise
most inspections. The sensitivity can be adjusted separately for each fine camera control.
mode to optimize the steering for specific inspections or adjust forthe preferences of the inspector. Once adjusted, a sensitivity setting Slider at middle / factory default: This is the factory default speed,
and is a good starting point for most inspections.
is preserved even when the system is powered off.
Steer sensitivity: It is recommended that this adjustment be kept
at factory default for most inspections. In this steering mode, theadjustment range changes the sensitivity of the joystick according to
the guidelines below, and has no effect on steering speed. Full rangeof camera motion is available at all sensitivity settings.

Slider at Maximum: This increases the maximum steering speed
approximately 2x compared with the factory default. Increasing
maximum steering speed may be useful for experienced inspectors,
who can use the faster steering to complete an inspection more
quickly.

Slider at Minimum: Provides more precise steering control when the Note: While using the slider with Steer & Stay or Steer, the effectdesired target is within +/- 45 degrees from the camera at its home of the slider setting can be seen in realtime by moving the camera
position. For inspections where the areas of interest are primarily with the joystick.
concentrated near the camera's home position this is a useful slider
setting.
Slider at middle / factory default: Best for most general inspections.
Provides equal joystick sensitivity for the entire camera range of
motion.
Slider at maximum: Provides more precise steering control when thedesired target is located from 45-180 degrees from the camera at
07/2023

23

Updating Software

Software updating requires a connected USB drive or an Internet connection.
The updating process must be carried out while the Flex is connected to an
AC power source.

1 – Tap the logo at the lower left corner of the screen or press

Menu, select the Settings Menu, then choose System Update.

to open the Global

2 – When set to Automatic or Manual, device periodically checks for available updates

when connected to the Internet.This status message appears when updates are detected.
When set to Automatic, the system will download new software and automatically install.
When set to Manual, the system will prompt the user to that updates are available.
Note: When a USB drive is connected to the system, available updates on that drive will
be displayed for installation.

3 – Select Check Now to immediately search for available updates via internet
connection. This option is only available when Manual is selected in the Software Updates
drop down menu.

4 – Once downloaded, you will be prompted to Install the upgrade before software
modification begins.

Note: Updating the software will not affect files stored in the File Manager, Profiles, orother settings made by the operator.

24

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Screen & Display Setup
1 – Tap the on-screen Logo (or press the

Global Menu, then open the Settings Menu.

hard key) to open the

2 – Select to alter the display-screen appearance and operation.
3 – Turn the display screen’s touch-sensitive control ON or OFF.

Once turned OFF, the icon shown here appears at the top of thedisplay screen. Once disabled, use a combination of joystick andhard key press to re-enable the touchscreen.

4 – The Tip Map () graphically represents the extent to which
the OTA is articulated by positioning a bright dot at some distancefrom the crosshairs. The closer the dot appears to the center of thecrosshairs, the straighter the tip’s position.

5 – The customizable on-screen logo shown here appears in thebottom left corner of the display screen. Tapping this location opens
the Global Menu. Turning this icon OFF causes it to disappear while
tapping in its former location still opens the menu.

6 – Turn the displayed date and time, which appears on the statusbar at the display’s upper right corner, ON or OFF.

7 – Turn the SAVE icon ON or OFF.
8 – Turn the BACK icon ON or OFF.
9 – Select to turn the Record icon ON or OFF. These icons appear in
the display’s bottom right corner when recording video

10 – Control the display’s brightness by using your finger to dragthis bar right or left (or select with the joystick, press
then position with the joystick).

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and25

Connectivity Setup
1 – Tap the on-screen Logo (or press the

Global Menu, then open the Settings Menu.

hard key) to open the

2 – Select Connectivity to work with settings that control theconnection of the Mentor Flex to WiFi networks.

3 – Turn the WiFi connection ON or OFF. Once turned ON, the icon
appears at the top of the display screen.

Working with WiFi

4 – Select Connect to display a list of available networks.

5 – Select to view a list of already-known WiFi networks to which

the Flex can connect. Tap the screen to select an already known
network from this list. (Select Manage Known Networks at any time
to review the list of already-recognized networks and/or Edit the listby removing networks to which you no longer wish to automaticallyconnect).

Built-in Hot Spot
1 - Tap the on-screen Logo (or press thehard key) to open
the Global Menu, then open the Settings Menu.
2 - Select Connectivity and tap the Create button in the Hotspot
Password menu.
3 - Create a new 8-digit numerical pin number.
4 - Tap the Start button in the Built-in Hotspot menu to enable
Everest Mentor Flex hotspot.

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07/2023

Image & Video Setup
1 – Tap the on-screen Waygate Logo (or press
Global Menu, then open the Settings Menu.

) to open the

2 – Select to change Image and Video related settings and defaults.
3 – Follow the procedure shown here to change the Image and Video
Save Location. This represent the location where quick-save images
and videos are automatically stored. Press the Select soft key andthen choose the desired directory path. When the desired storage
location is opened, select the Done soft key to complete the process.

4 – Allows users to select upper-trigger control for video recording.
6 – Info Panel allows users to Show, Hide, or Auto-hide info panel
during recalled images.

Note: Auto-hide briefly displays the Info Panel and automaticallyhides to show full image.

Executing a White Balance

A white balance corrects the color so that white appears white despite
any slight hues that may exist under the lighting conditions present
when performed.

5 – Select New and follow the prompts or select Default to restore
factory color settings.

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27

Measurement & Annotation Setup

1 – Tap the lower-left corner of the display (typically contains a Logo) or (or press thewhich provides access to the Settings Menu.

hard key) at any time to open the Global Menu,

2 – Select to alter the Measurement and Annotation-specific settings shown here.
3 – View the list of Stereo Tips already calibrated for use with the attached probe.
4 – Controls the display of Maximum Target Distance (MTD) or Stereo Index, which appears during Stereo Measurement.
Click here to learn more about Maximum Target Distance (MTD).

5 –Sets a threshold value for the Stereo Index below which the index flashes during Stereo Measurement. This may be used to warn theuser of low-index measurements where the accuracy may be reduced.

6 –Specify the unit of measurement as Inches or Millimeters.

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07/2023

between Steer or Steer and Stay mode. In either mode, the bending
neck articulates to follow the joystick motion. They differ in how
they behave after the joystick is released. Steer mode allows thebending neck to drift towards a straight position when the joystick
is released. Steer and Stay mode holds the bending neck in its
articulated position when the joystick is released. If you move thejoystick while in Steer-and-Stay mode, the bending neck articulates.
When you stop moving the joystick, the bending neck stays in the
new position. Thisicon appears when in Steer and Stay mode.

Note: Connecting a USB-wired keyboard allows for remote control
of Flex functions and probe articulation. See Appendix M for a list offunction key and key-press combinations equivalent to Flex button
and joystick operations.

4 – Tip Map. This on-screen icon indicates the relative positions

Capturing and Adjusting Imagesof the steering motors. When the illuminated dot appears in thecenter of the crosshairs, the motors are centered. The bending
neck position generally follows the motor positions but is affectedby the shape of the insertion tube and other mechanical effects.
The further the dot appears from the center of the icon, the more
the bending neck is articulated. Depending on the rotation of theinsertion tube and camera, the viewing area may or may not alignwith the direction indicated on the Tip Map.

Steering the Probe

Guiding the Insertion Tube Into the Inspection Area

When you are viewing a live image, you can aim the probe’s camera
by controlling its bending neck.

1 – Steering the Bending Neck: While viewing a live image, movethe joystick toward the feature you want to see. The bending neckarticulates so that the probe tip moves in that same direction.

With the desired OTA installed, guide the insertion tube into theinspection area. Use your hands to push the tube until it reaches
an area you want to inspect. Twist the insertion tube gently to bring
the desired scene into view. Accessories are available to make iteasier to maneuver the tube:

2 – Straightening the Bending Neck: Long press this button to HOME

• Rigidizers: Rigid or semi-flexible guide tubes (available in different
lengths) keep the tube supported as you insert it or allows thetube to span a recess.

3 – Setting the Steering Mode: Short press this button to choose• Grippers: Cylindrical handles that slide over the insertion tube toor straighten the bending neck for safe withdrawal and storage ofthe insertion tube.

07/202329

make it easier to control. Grippers are threaded to connect to rigidizers and to access port couplers.

Temperature Sensor Warnings
When excessive temperature is detected, the applicable icon displays in the status bar, and one of the warning messages listed below
appears across the top of the display screen:• P robe tip temperature has entered the WARNING Zone—this message displays in an orange banner when tip temperature exceeds
approximately 95°C andappears in the status bar.

• Probe tip temperature has entered the CRITICAL Zone—this message displays in a red banner when tip temperature exceeds
approximately 100°C andappears in the status bar.

• S ystem is overheated, system shut down initiated—this message displays in a red banner when internal temperatures exceed limits.
Shutdown automatically initiates andappears in the status bar.

When either the CRITICAL Zone or System Overheat warning appears, take immediate action to lower the temperature to which theindicated component is exposed.

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07/2023

Image Views
When an image is frozen, the user can select from various Views as described
below.
1 – Anytime an image is frozen, select to choose from all available View options.
2 – Displays a Normal dynamic range image to live video frames prior to thefreeze request.
3 –HDR - Bright is a preset HDR setting that provides better viewing in dark areas.
4 – HDR - Mid allows for adjusting the high dynamic range setting of a captured
image. This allows viewing the full range of HDR images.
5 – HDR - Dark is a preset HDR setting that provides better viewing in light areas.
Note: To optimize the quality of all captured images, hold the probe tip stillat the time of capture. Increasing the live image brightness prior to image
capture will improve the quality of the "HDR" and "Bright" images in darker areas.
Note: Once an image is saved with any one of these View options active, only
the selected View and Normal are available when the saved image is recalled.

07/202331

Freezing the Image

Freeze an image to temporarily capture it for review or adjustment.
Moving the joystick in a frozen view does not articulate the probe tip.

1 – Tap anywhere on a live on-screen image to freeze the display.
The
icon appears in the upper left corner of the display and thesoft key menu opens, allowing for adjustment of the frozen image.
Reverse this process (or press) to unfreeze the display.

2 – Measure features of the frozen image can be performed by
selecting the Comparison menu.

3 – Add notes or arrows to the frozen image by clicking theAnnotations menu.

4 – Select and adjust four image transformation settings including,Distortion Correction, Invert, Inverse+, and Zoom

5 – When a stereo tip is calibrated to the system, Stereo appears inwhite text. Press to perform stereo measurement. If no stereo tips
are calibrated, Stereo appears in gray and may not be selected.

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07/2023

Saving Image Files
Image files can be stored in the Mentor Flex or a detachable
device. The Quick-Save feature stores a file with a default nameand file type in a default directory Alternatively, use the Save
Options Menu.

1 – Perform a short press of this hard key to Quick Save thedisplayed image in the default directory. A long press of this key
opens the Save Options Menu.

2 – At all times, the intended saving location is listed here. Aftera file is stored, the status bar at the top of the screen indicates“Saved.” The file name.

3 – While in the process of saving an image file, a menu bar
appears with options for your image.

4 – Choose an annotation by typing in the appropriate text on thevitural keypad.

5 – Tap Done when complete.

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33

Using Smart Naming
Users now have the ability to automatically annotate images and provide smart file names. To use the Smart Naming feature, performthe following:

1 –within Settings, click the Smart Naming tab.
2 – Enable Smart Naming by choosing ON.
3 – Select the Smart Naming Save Location.
4 –A new folder will be created using the Filename Root.
5 – The Annotation & Filename Detail will be used as the prefix to the filename stored within the root directory.
6 – The sequence number will be added as a suffix to the filename for each subsequential image captured.

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Working with a Recalled Image

Image and video files can be stored in the Mentor Flex or a detachable
device. The Recall feature allows these stored files to be displayed,measured, and annotated. Follow these steps to locate and Recall astored file:

1 – Recall a stored image or video by tapping the on-screen Logo (orpress thehard key) to open the Global Menu,
2 – select File Manager.

Note: Selecting the Recall soft key (when enabled) automatically opens
the last saved image (provided one has been saved since the Flex waslast powered ON). Moving the joystick (or dragging the display with yourfinger) left or right recalls other images stored in the same folder as theoriginally recalled image.

3 – Select to navigate to the next higher directory within the File Manager.
4 – Select to Copy and otherwise Edit stored files
5 – Tap to create a new folder in the directory.
6 – Use the virtual keyboard to name your folder
7 – Choose Done when complete.

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35

Zoom to Magnify

The Zoom feature magnifies the view of live, frozen, and recalled
images. Because the zooming process is digital, pixelation increases
as the image is magnified.
Note: The Mentor Flex offers two equivalent zooming methods.

1 – Select this soft key (when available) or select the Zoom control
in the Image menu to launch the Zoom control bar.

2 – Position one finger on either side of a feature, then slide fingers

apart to increase magnification (Zooms IN). Moving fingers towards
each other decreases magnification (Zooms OUT).

3 – Touch and slide this bar left or right (or move it with the Joystick)to decrease or increase the amount of image magnification. Repeat
this process to return to a unmagnified image (Zoom value of 1X).
Note: In Live Image and Freeze Frame zoom values less than 1.0X
will be available to show more of the camera's view (black bars
displayed on left and right of the image).

4 – Select when the image magnification process is complete.
5 – When the image is zoomed, theicon appears in the display’s
status bar along with a value representing the amount of image
magnification (2.1 times is shown here).
Note: Whenever a frozen or recalled image is magnified with theZoom feature, simply drag your finger across the display screen or
use the Joystick to view off-screen portions of the magnified image.

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07/2023

Image Transformation Settings

These settings, accessed by selecting the Image Menu, alter theappearance of live images. (Some of these settings also affectfrozen or recalled images.)

1 – Tap on-screen Image button or press the corresponding key todisplay the Image Menu.

2 – Tap the on-screen Brightness icon to adjust the displayed

image. The adjustment bar shown will then appear – drag it to theleft or right. You can adjust the brightness of live, video as well as
recorded video. The brightness level selected when an image issaved will be maintained when the image is recalled.
Note: When viewing live images, adjusting the brightness means
controlling exposure time and camera gain.

3 – DarkBoost is a live video processing function that digitallybrightens darker areas in scenes with bright foreground surfaces
or glares without over exposing or degrading the contrast of more
uniform scenes. The level of Dark Boost can be adjusted by dragging
the adjustment bar left or right.

4 –Tap the on-screen Zoom to enlarge an image (up to 5x).
5 – Tap to turn Distortion Correction either ON or OFF. The Distortion

Correction function corrects the wide-angle edge distortion that
occurs when using OTA's with various angle fields of view
Note: When saving a corrected image, the face of the image will
be labeled 120 Deg.

6 – Tap the on-screen Long Exposure icon to brighten live images

by increasing the camera’s maximum exposure time. Exposure
settings can vary from 1X to 600X.

07/202337

Note: The longer the exposure, the greater the risk of blurring the image. Keep the probe tip as still as possible when capturing an image
with a long exposure.

7 – Tap the on-screen Exposure Lock to toggle between OFF and ON.
8 – Tap on-screen Invert icon to turn ON or OFF. When turned ON,
any image.

appears at the top of the display. This feature horizontally flips

Note: This feature allows you to “correct” images when using a side-view OTA, since the prism contained in these tips would otherwise
show an inverted image.

9 – Tap to turn the Single View feature ON or OFF. Single View is useful while positioning a stereo OTA. This feature makes it easier tonavigate the camera by temporarily eliminating the second image.

10 – Tap to turn the illumination LED ON or OFF
11 – Tap Color Saturation to gain access to an adjustment bar. Slide the adjustment bar to intensify or dull the colors in the image.
12 – Tap on-screen to enable Noise Reduction for both live video and still image capture. Noise reduction aligns and averages frames toreduce visible image noise when there is little or no motion in the scene.

13 – Tap on-screen Reset Transforms to restore the factory default values for each of these eight settings.
14 – Choose Done when transformations are complete.
DONE button or press the corresponding key to close the Image Menu and return to the soft key bar. Any changes to image transformation
settings will remain until manually modified orNote: Any changes made to image transformation settings are lost during power down.

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Annotating with Text and Arrows

Annotating an image means adding text or arrows to point out
areas of interest: cracks, indications, etc. You can annotate live,
frozen, and recalled images.

1 – Select to launch the Annotation feature.
2 –A selected Arrow (added in the same way as a note) appears

with a ball at one end. Move the arrow around the display bydragging with your finger (near the arrowhead) or using the joystick.
The arrow may also be rotated by moving the ball with your finger
or with the Rotate soft key.

3 – Adding annotation begins by selecting Text or Arrow. Selecting
Text opens the Virtual Keyboard. Enter the desired note.

4 – Select Done when finished typing the note, which will appear
on the image surrounded by a green box indicating it is selected.
While in this selected state, the note can be moved (by dragging
with your finger or using the joystick), Edited, or Deleted.

5 – Select Edit to change the annotation.
6 – Tap to switch between the Soft key Bar’s top and bottom row.
Double tapping in this location hides or displays the soft keys andstatus bar.

Note: Any note or arrow can be selected by simply tapping its
position on the display.

07/202339

Working with Video

Recording Live Video

Any time during your inspection you can record video “in the There are two methods to begin video recording:background” while doing other tasks, such as comparing images on• Tap the Video Recording icon in the lower-right side of the display
a split screen, taking measurements, or managing files and folders.
(when available)
When you record video, the system saves everything that appearson the display. You can record video onto the internal drive or any • Press the upper-trigger button (Video Record Trigger Mode mustother removable storage device.
be set to "ON.")1 – Select the Record button or upper-trigger to begin recording
video in the user-selected format. A red circle flashes at the top of
the screen throughout the video recording process. Note that thesoft keys shown here (and all other on-screen features) will appear
in the video recording.
Double-tap the soft key
bar's toggle switch to and/or turn off the touch screen
control icons in Settings.
2 – While recording video
there are two methods toPause/Resume video recording: - Tap the Pause/Resume icon in
the lower-right side of the display (when available) - There are two
methods to Stop video recording:40•

Press and hold the Pause/Resume icon in the lower-right side ofthe display (when available)•

Press and hold the upper-trigger button (Video Record Trigger
Mode must be set to "ON.") Selecting Stop automaticallysaves the video file with a default name (see description) in
the user-defined default folder. Once tapped, the on-screen
pause control becomes a play control, which can be tapped
to continue recording. Press-and-hold either the pause or playon-screen to stop the recording process.

07/2023

Working with a Recalled Video

1– To recall a saved video file, navigate to the saved file via the File Manager. Select the video (which will have an mp4 file extension). The
video will automatically replay. Soft keys will appear to control the video while it is playing. Use the joystick to rewind or fast-forward thevideo.

Video Recording File Sizes
Mentor Flex MPEG4 High

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4GB

8GB

16GB

32GB

111 min

222 min

444 min

888min1.85 hours 3.7 hours

7.4 hours

14.8 hours

41

Streaming Video and Controlling your Mentor Flex
Using an iOS or Android Device
Prior to controlling and streaming your device, ensure the iOS or Android device and Mentor Flex are connected to the same network.

Streaming and Control
1 – Select Connect from the Global Menu.
2 – A QR Code will be generated when successful.

To begin using your device:

1 – Seach for InspectionWorks app

in AppStore / Google Play and Install

2 –Once installed open the app to connect
3 – Using the camera, scan the QR code generated by your Mentor Flex system to establish the connection.

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Wirelessly Transferring Files From Mentor Flex to an iOS or Android Device
Prior to controlling and streaming your device, ensure the iOS or Android device and Mentor Flex are connected to the same network.

Streaming and Control
1 – Select Connect from the Global Menu.

3 - Once connected, navigate to the File Manager. Tap and hold any file orfolder to select. Press Share soft key and choose the device to transfer to.

2 – A QR Code will be generated when successful.

4 - In the device, navigate to the Files app and locate the files shared by
the instrument.

07/202343

Measurement Types

The Mentor Flex system supports two types of measurement: stereo andcomparison.
Type

Advantages

Considerations

3D StereoOver stereo• S plit screen 2D + 3D point cloudview for simpler assessment of
measurement quality.
• Reduced measurement variation.
• Supports Depth Profile
measurements.

• Same split live image as stereo.
• Requires surface detail to generate
3D data.
• May not perform as well as stereo
on highly irregular discontinuous
surfaces.
• Uses same OTA's as Stereo.

StereoComparison

44

Over comparison measurements:• More accurate.
• No known reference is needed.
• Can measure depth.
• The surface does notneed to be perpendicular
to the probe view.

The system may be unable toposition the matching cursors
accurately with any of these
conditions in the measurementarea: insufficient detail, repeating
patterns, glare, or smooth, straightlines to measure along.

Over stereo measurements:• Use the probe headguard or any
other tip optic.
• Measure with probe tip fartheraway.
• Measure large objects.
• Check approximate size ofmany items quickly.

• Less accurate than stereo
measurements.
• K nown references may not bepresent and may be difficult todeliver to the measurement site.
• M easurement surface must
be nearly perpendicular to theprobe view for an accurate
measurement.

Measurement Tips

Note: Stereo tips must be manually selected each time a stereo
measurement is performed.
Unlike standard OTA's, StereoProbe® (1)measurement tips arefactory-calibrated for use with specific handsets and will notmeasure accurately with other handsets. These tips are matched
to handsets by the serial numbers (2) identified on each OTA andeach handset label (3). Calibration data is stored in memory in thehandset.
Note: To ensure measurement accuracy, verify the tip’s accuracy eachtime it is installed. Refer to Appendix for verification procedures.

Measuring Features and Indications
The Mentor Flex allows you to measure features or indications either before or after saving an image. You can save up to five measurements
per image. All saved measurement images can be re-measured on a
PC using Inspection Manager software from Waygate Technologies. For
details, call your local sales representative.
In order to perform stereo measurements, the image must be captured
using a stereo tip. You can save measurement images as JPEGs. You canview these files, including the measurement results, in most .JPG viewing
applications, such as Windows Paint
Notes: Measurement results are valid only when taken in air. To measurethrough liquid, contact Waygate Technologies. Waygate Technologies
cannot guarantee the accuracy of measurements calculated by the Mentor
Flex system. Accuracy varies with the application and the operator’s ability. The Mentor Flex system can display measurement images that were
captured on the Everest XLG3™, Mentor Visual iQ, XL Go, XL Vu, and XL Flex+
VideoProbe systems, including their previously captured measurements.
However, it does not support re-measurement of images captured withsystems other than the Mentor Flex.

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Real 3D Stereo Measurements
Real 3D Stereo Measurment is available for all 4.0mm, 6.1mm, and8.4mm diameter probes. OTA's must be calibrated for 3D Stereo
and have feature key enabled. Real 3D Stereo Measurement offers
the following features:•

Fully surfaced point cloud measurement​•

Point To Line, Depth, Length, Area, Multi-Segment​•

Includes 3D Surface Masks (green, blue, and red), Depth Map,
and MTD

Note: 3D Stereo not available for 3.9mm probes

07/202345

Real 3D Stereo Mode Measurement Procedure
1 – Enter into Freeze Frame and press the Stereo softkey
2 – Select the appropriate 3D OTA. This is shown with a cube ( ) icon.
3 – Choose the measurement type.
4 – Position the cursors on indication of interest.
5 – Tap point cloud to highlight and check in full screen mode.
6 – Tap live image and select Done.
7– Save Image by selecting the save ( ) icon.

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Stereo Measurements

Stereo measurements require the use of StereoProbe measurement tips
to capture stereoscopic images of a target — two pictures of the sametarget from two different angles. To measure the target, the Mentor Flex
uses triangulation based on these two side-by-side images. You can takestereo measurements on a frozen image or on a recalled image, provided
the recalled image was saved with Stereo measurement data. The Stereo
Measurement process includes (see following sections for details):

and right of each cursor to accurately place the matching cursors
in horizontal relationship to the left-side cursors.

Step 1 – Attaching a calibrated Stereo Tip
Step 2 – Capturing an acceptable view with a suitable image as described
below.
Step 3 – Identifying the attached OTA, selecting desired measurement type
and placing measurement cursors.
Step 4 – Properly positioning the Matching Cursors, if needed.

Achieving a Suitable Image for Making Stereo Measurements
For maximum accuracy in any type of stereo measurement, you must begin
by positioning the stereo tip carefully. To position the probe tip (before
freezing) for a Stereo Measurement Image:

Visibility—The feature must be fully visible on both sides of thescreen.
Tip-to-target proximity—The tip must be as close as possible tothe target while keeping it in focus.
Minimal glare—Minimize glare by adjusting the viewing angle andthe image brightness in the areas where you will be placing cursors.
Small glare speckles do not present a problem, but larger glare
areas may appear in different positions on the two sides, causing
false matches.
Vertical orientation—If measuring distance between lines or acrossa circle, the image is oriented so that you can place cursors at left
and right edges of the item to be measured — not at top, bottom ordiagonal points. The system needs differentiated details to the left

07/2023

The images above represent good and bad image capturing
techniques when stereo measurements will be made. Both images
were captured for length measurement across the slot.

3D Stereo Measurements

Stereo measurements require the use of StereoProbe measurement OTA's
to capture stereoscopic images of a target. 3D Stereo and Stereo both
utilize the same Stereo OTA's, which provide two images of the same scenefrom slightly different perspectives. They both rely on triangulation and thematching of surface points in both images to determine 3D coordinates used
for measurement. But, the use model and processing are very different. With
Stereo, the system performs matching and computes 3D coordinates onlyat the locations of measurement cursors. With 3D Stereo, more advanced
calibration and processing algorithms are utilized to compute a full 3D point
cloud prior to beginning the measurement. The advanced processing also
includes more intelligent matching and data smoothing to greatly reduce
measurement variation. The Mentor Flex allows 3D visualization of the 3D
Stereo point cloud (hence the name 3D Stereo) to improve understandingof the viewed surface and the measurement being performed.

47

Maximum Target Distance MTD Number

The Stereo Measurement system will display a number on-screen
after a measurement is complete. While taking the measurement,
an MTD number will appear (see the upper left corner of the figure
below). MTD stands for Maximum Target Distance and is the
distance from the Stereo Measurement tip to the cursor that isfurthest from the tip. Small measurements, especially depth (~0.020"
or smaller) types, require low MTDs (< 0.5") for good accuracy. Large
length measurements can be accurately made with larger MTDs.

place the measurement cursors and the more accurate your results.
When taking stereo measurements, you magnify the image not byzooming but by moving the OTA as close as you can to the target.
The stereo index can be turned ON or OFF and the minimum value(below which it flashes) can be altered.

About the Stereo Index
The stereo index is a number that indicates the amount ofmagnification during stereo measurements. The higher the stereo
index, the greater the magnification, the more accurately you can

48

07/2023

Stereo Mode Measurement Procedure, Part 1

Prior to collecting stereo measurements, a calibrated stereo OTA
must be attached to your Mentor Flex. Properly position the tip formeasurement, which may be aided by temporarily displaying asingle image by turning Single View mode ON. The image and cursor
placement process is described in the sections above – you must
become familiar with this information before conducting stereo
measurements.

1 – Select the Stereo soft key to access the Measurement menu.
2 –Length
3 – When a measurement type is selected (in this case, a Point-to-Linemeasurement), this icon describes the type chosen.
Note: First cursor appears on the left screen, where all user-placement of
cursors will occur (the matching cursors appearing in the right display are
generated by the Mentor Flex system – as the user moves each left-screen
cursor, the matching cursor in the right half-screen moves accordingly – besure to inspect each matching cursor as it appears). Drag with your finger(or joystick) to position the active cursor to the desired location. This cursor
can be reactivated (active cursor appears larger than other cursors) andmoved at any time

4 – Area
5 – Multi-Segment
6 – Circle Gauge
7 –Change Tip allows users to select a different tip from their list ofcalibrated tips.

About the Matching Cursors
For each cursor you place on the left image during stereo
measurement, the system places a matching cursor on the rightimage for use in triangulation.
You must place each left cursor on an image point (a pixel)

07/202349

that has sufficient surrounding detail to differentiate it from its neighboring pixels. If the neighboring pixels look the same as the point
you choose — especially the pixels to the point’s left and right, for example, pixels along a smooth horizontal line — the system cannot
accurately place the matching cursor. When there is enough differentiating detail, the “match strength” is high (meaning that thegenerated match point clearly matches better than its neighboring pixels — the system’s confidence in the match is high). But if there
is not enough detail, the match strength is low (meaning that the generated point and its neighboring pixels match almost equally well
— the match may be correct, but the system’s confidence in the match is low).
For every matching cursor, the system calculates a match strength value between <0> (lowest confidence) and <5> (highest confidence).
If too little detail is present, the system simply does not generate a matching cursor. Whenever possible, try to achieve a match strength ofat least <3>. If you cannot achieve this level, try capturing another image with less glare or more image details. (Adjust the tip orientation
or image brightness.)
Even when match strength is <5>, and especially when the match strength is lower, you need to verify that the matching cursor appears to
be placed properly. A matching cursor that is off by just one pixel can significantly impact measurement accuracy.
7 – Tap the screen (or hit) to display the second cursor. Position it as described in items 5 and 6.

8 – The active dimension appears on the display screen (tapping the number makes a selection active and allows it to be repositioned) along with50

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the Stereo Index and Match Strength associated with this measurement
and cursor placement. See the immediately preceding manual sections
for a description of these two concepts.

9 – Select New to add another measurement (up to five are allowed onany display). Once more than one measurement is displayed, select Next
to change which measurement is active (or simply tap on any existingmeasurement cursor to make it active).

10 – Tap to access alternate rows of soft keys. Double tapping in thislocation hides or displays the soft keys and status bar.

11 – Select Change Tip (if working with a frozen image) to retain theimage captured and measurement(s) performed while correcting for an
incorrectly specified tip serial number. This process allows the correct

calibration data to be applied and eliminates the need to collectadditional images simply because the user initially identified thewrong tip serial number.
Note: The Stereo Index and Match Strength shown apply only to theactive measurement.

Note: Changing the tip is not allowed when working with a recalled
image captured with a stereo OTA.
Note: To verify your measurement accuracy, move each left-side
cursor a few pixels. If the matching cursors move identically, and if
the results change only a little, you have probably achieved accurate
results. But if a matching cursor’s movement is erratic, or if the resultschange significantly, your results are unreliable. capture a fresh
image, following the guidelines above. This step is especially useful
if you have to use a low Stereo Index (less than 5) or low matchedstrength(confidence number less than 3). For example, you might
have to use a low Stereo Index if you are measuring a large object
or if you have limited access and cannot bring the tip close to thetarget. You might have to accept a lower match number if thesurface has few details.

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Features of the Stereo Measurement Screen

1 – The currently active cursor appears larger than all others. Note that thiscursor’s position can be altered by the joystick or by dragging it acrossthe screen.

2 – Tap any on-screen dimension to select it for repositioning (by dragging
or with joystick)3 – The highlighted Zoom Window allows for precise positioning of theactive cursor. Select and drag it to change its location on the display screen.

4 – Tap on these arrowheads near the perimeter (or use the joystick) tomove the cursor.

5 – Any cursor positioned where a lack of image detail prevents the systemfrom finding a matching point changes color to red (and all dimension andindex numbers revert to dashes).

6 – The type and serial number of OTA currently selected (click here to
identify the stereo tip)51

Real 3D Stereo Measurement Types

This section specifically addresses cursor placement for each type of stereo measurement.

Description:

Description:

Description:

Description:

Description:

Linear (Pointto-Point)The
perpendiculardistance from apoint to a line
Cursor Placement:

The surface
area contained
within multiple
cursors placed around afeature or indication.

The length ofa nonlinear
feature orindication.

Cursor Placement:
Place both cursors

Place the first two cursors
to define a reference line.
Place the third cursor at theperpendicular distance youwant to measure

The perpendiculardistance between
a surface and apoint above or
below it.
Used to evaluate changes due
to wear, misalignment, and othercauses.
Negative measurements indicatethat the point lies below theplane. Positive measurements
indicate that it lies above
Cursor Placement:
Place the first three cursors
to define a reference plane.
Place the fourth cursor at theperpendicular distance you wantto measure.
Note: Depth measurements
taken at a low accuracy index
are particularly sensitive to thematching cursor’s position. If theaccuracy index is low, increase
it by bringing the probe tip
closer. If you cannot increase
the accuracy index, placecursors so that they yield highmatch strengths, and verify youraccuracy.

52

Cursor Placement:
Place three or more cursors(up to 24) around the edgeof the area you want tomeasure.
When finished, select Done orpresscloses.

twice. The area

Cursor Placement:
Place two or moremeasurement cursors (up to24) to create segments along
the feature.
When finished, select Done orpress
finalized.

twice. The line is

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Making a Comparison Measurement
Use the head guard or attach any standard forward-view or sideview tip to the probe. Select the Field of View (FOV) for your tip
from the soft key or the touch screen. This allows the system toimprove accuracy by compensating for the tip's optical distortion.
If FOV is not known consult Appendix B. Position the probe tip for
maximum accuracy, by making the surface to be measured appear
perpendicular to the probe view. The target and known object
should both be in the same plane at the same distance from theprobe with the tip as close as possible while fitting them both fully
into the image. If the object and reference are small on the screen,zoom in. Freeze the display before beginning the measurement
process.

1 – Select to launch the Comparison mode and choosing theappropriate tip.

2 – Making a comparision measurement: A reference of known

length must next be input by placing two cursors and defining thereference length. Arrange measurement cursors to determine theunknown dimension. In this case, the system is performing a Circle
Gauge measurement.

3 Select Reference, to input or change a New Reference Dimension,
New to add another measurement (up to 5), or change the active
measurement by selecting Next.

Comparison Measurements

Comparison measurements rely on the known dimensions of an
object that has been set in the field of view either by the manufacturer
or by the probe or takes advantage of known dimensions within
the frozen image. The Mentor Flex processor uses these known
dimensions as a reference scale for measuring an unknown target.
You can take comparison measurements on a frozen image or on arecalled image that was saved in Comparison measurement mode.
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4 – Once a reference length is defined, a circle of known diametercan be displayed on the image by selecting this option. The circle
gauge may be used as a “go/no-go” gauge when its diameter is
set to a defect size limit.

53

Troubleshooting Measurements
Real 3D Stereo Measurements• Move the probe tip as close as possible to the target, maximizing magnification.
• Verify that the OTA len is clean and is threaded on to the probe head securely.
• Measure the target contained in the verification block to ensure that no tip damage has occurred.
•	Verify that the serial number engraved on the OTA matches the serial number selected in the software for measurement.
• Activate the zoom window to most accurately place the measurement cursors.

Stereo Measurements• Move the probe tip as close as possible to the target, maximizing magnification.
• Verify that the OTA is threaded on to the probe head securely.
• Measure the target contained in the verification block to ensure that no tip damage has occurred.
• Avoid placing cursors in areas of significant glare. If necessary, adjust the brightness or reposition the probe tip to enhance details andreduce glare.
• Verify that the object to be measured is near the center of the screen.
• Activate the zoom window to most accurately place the measurement cursors.
• Verify that the matching cursor is correct within 1 pixel. If you cannot clearly see where the match point should be, select a different point,
or capture the image from a different angle that better reveals details to allow better matching.
• Verify that the serial number engraved on the tip matches the serial number selected in the software for measurement. Note: The userinput tip serial number appears in the measurement screen’s corner.

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Managing Files: Working with
Removable Storage Devices

One or more USB storage devices can be connected and, accessed
through its File Manager, written to and copied from, and Ejectedusing the features described here. Files must first be saved in a
directory located in the hard drive or on a connected USB storage
device.

1– Insert the USB Storage Device into either of the USB ports.
2 –To access files or folders on the USB , tap the on-screen Logo (orpress theManager.

hard key) to open the Global Menu, then select File

3 –Select the desired device, then navigate, access files or folders,

and write to or copy from the drive as you would work with the internal
memory. Click here to learn more about working with the File Manager.
4 –Use the Up button to navigate the file structure

5 –Edit allows the renaming of a file.
6 –Create Folder creates a new folder in the active location.

07/202355

Editing /Creating Folders

Image and video files can be stored in the Mentor Flex or a detachable
device. The File Manager feature allows these stored files (or the folders
in which they are stored) to be Copied, Pasted, Deleted, or Created (inthe case of folders). Follow these steps to Edit files or folders:

1 – To edit files or folders, tap the on-screen Logo or press

toopen the Global Menu, then select File Manager. Alternatively, selectthe Recall soft key (when enabled), which allows you to recall a stored
image or video and/or edit files and folders.

2 – To create a new folder, first access the File Manager, then navigate
to the desired drive location.

3 – Select to navigate to the hierarchy within the File Manager.

4 – To Create a New Folder, enter folder name using the virtual
keyboard.

5 – Click down when complete.

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MDI: Loading and Unloading Menu
Directed Inspections

Follow this process to load or unload a Menu Directed Inspection.
Note: MDI inspection templates have the file extension of .mdz.
A maximum of sixteen MDI inspection files may be loaded at any
given time.

1 – Select to launch the MDI process.
2 – Load a new inspection or delete an existing one.

Entering Study Level Information

At the start of an MDI inspection, you are prompted to enter the study
level information and to select the directory (folder) into which yourinspection results will be saved.

2 – Study Level Information (varies for each MDI) is enteredat the start of an inspection. Information marked * is required
before collecting results. To enter information, simply choose thecorresponding line and the Virtual Keyboard will automaticallylaunch.
Select Done when finished entering all Study Level Information.

3 – Resume the active inspection.
4 – Resume Last inspection.
5 – Create a Report.
6 – Load a new inspection.

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Selecting an Inspection PointAt this time, you can navigate through the inspection levels
until you have reached the desired inspection point.

1 – Inspection name and equipment serial number.
2 – Navigating to the bottom level of the inspection allows
you to record images and videos.

Note: When selected, a check mark indicates the inspection
point has been reviewed and approved. Approving a parent
inspection point automatically approves all child inspection
points.

3 – Select the List soft key to access the MDI Leaf Menu. Use
this menu to navigate the List of inspection levels, Stop thecurrent inspection, access Reference Material related to theinspection, or Generate a Report listing the results stored forthe current inspection.

Stopping and Resuming an
Inspection

To stop an inspection, which may be resumed or finished at alater time, access the MDI Leaf Menu by selecting the soft key
bearing the inspection’s name and select Stop. To resume apreviously stopped inspection, select the MDI soft key, thenchoose to either Resume the Last inspection or browse for aprevious inspection to Resume.

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Saving an Image or Video in an MDI Inspection

To save an image in the selected inspection point, press the SAVE hard key. During the save process, some of the following are available:
Required Characterization - If required, a characterization list appears before the save menu. You must select an entry to continue.
Save - Saves the image with the associated MDI data and filename.
Save with Flag - Saves the image with “FLAG” appended onto the filename. If you use this option, you can then generate a report including
only the flagged images.
Observation - Assign characterization to this image.
Add Comments - Save typed comments along with the image. When generating a report, these comments are associated with the specificimage.
Note: The system automatically names the image to correspond to the location in the MDI file currently selected.

1 – Press this hard key to save the frozen image into the selected inspection point.
2 – Save Options are described above (not all appear in every MDI).
Note: Save (or Save With Flag) only after all Comments and Observations are entered as this added information will then be associatedwith the saved image.

3 – Select Comments to enter written comments to be saved with the image.
Note: Recently used entries will be displayed above the virtual keyboard text box for quick selection.

4 – Choose Observations from a pre-loaded list
Note: Images and Videos saved using MDI are located in the inspection folder created at the beginning of the inspection. The image or video
file has Meta data associated with it to ensure communication with data management software such as InspectionWorks Insight.

07/202359

Viewing Reference Material

1 – Select at any level within the inspection to access Reference
Material associated with the level or point

2 – Select any PDF, .jpg, or .bmp image to open and view on the
Mentor Flex display.

3 – Select Show All to access all Reference Material associatedwith the active inspection, which may be more than the material
associated with the active level.

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Generating an MDI Report

Follow this process to generate an MDI report.

1 – Select to Generate a Report and, if no inspection is active, choose
the desired inspection.

2 – After selecting the inspection for which you wish to generate areport, a summary will be presented.

3 – Rename can be pressed to rename the report.
4 – Settings can be pressed to change the style of the report.
5 – Generate an MS Word and/or .pdf version of the report, which
will be saved in the folder identified for this inspection.

6 – Choose Preview to generate an on-screen preview of the report.

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61

Customizing an MDI Report

Customize an inspection report by specifying the following
parameters:
Report Settings:
1 - Show Approved Option– Turn OFF or ON to show approved
nodes in the report.
2 - MDI File Annotation – Choose OFF or ON to include
annotations
3 - Include Report PDF – Creates a PDF version of the report (canview on the Mentor Flex display).
4 - Cover Page - Select the cover page to include in theinspection report.
- FACTORY DEFAULT - Use the factory default
settings for all parameters.
- BROWSE - Select an MS Word doc to use asreport cover page.
5 - Report End Note  Select the pages to include as the last
pages of the report- NONE - Don’t include any custom featuresin your inspection report.
- BROWSE - Select an MS Word doc to include
as report end note.
Image Options:

6 - Report Image Quality can be adjusted to Low, Medium or High7 - Include Images - Select either all images or only flagged
images to be included in the inspection report.

8 - Report Page Layout - Select from several styles of text andimage layout or select No Text
9 - Approved Details Table allows users to show unapproved
nodes, All nodes, or OFF

62

07/2023MDI Merge

The MDI Merge feature is an on-device tool to merge two or more inspections into a single one for creating a unified report. This
reduces the manual effort to gather related inspections and merge on a PC post-process. To merge MDI inspections, perform thefollowing:

1 - MDI – Enter the MDI Main Menu.
2 - Toggle Switch – Choose to toggle to the second row of soft keys.
3 - Merge - Click to begin using the MDI Merge feature.

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63

Using MDI Merge

1 -Selecting “Merge” will open File Manager and instruct users to select the first inspection file. Inspection files will have a .inspection fileextension.

2 -After selecting the first file, press Done to advance.
3 -The user is prompted to select the second inspection file to merge.

.

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Note: In order to merge MDI's, both inspection files must be using the same MDI template. If templates do not match, the user will bepresented with the following notification:

Once the inspection files have been selected, an overview will be displayed.
1 -Cancel wil stop Merge and return to MDI main menu
2 -Selecting Remove will delete the highlighted inspection from thelist to merge.
3 -Choose Done to proceed with the merge. Users will be prompted
to choose a save location for the merged inspection folder.
4 - Users can continue to Add more inspections to be merged.
Note: Once merge is complete, the system will auto-resume the
combined MDI inspection. User can continue to inspect, upload
inspection to IW Insight, or create a report.

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InspectionWorks InsightInspectionWorks Insight makes it easy to securely store, share and manage all your inspection and maintenance data. Wirelessly upload
and manage files directly from your device or through our web-based application. Insight provides tools to organize inspection data,
search/filter on key attributes, analyze, create customer reports and share content with others.
Visit https://inspectionworks.com to learn more or begin your FREE trial today.

Push2IW
Push2IW allows users to automatically upload inspections to InspectionWorks. The instrument settings can be adjusted to push any new or modified
content within the selected directory.

Note: Files with extension dll, bat, exe, html, htm, and css will not be uploaded to InspectionWorks Insight
1. Select the folder you want to push and choose Done.

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2. Toggle the OFF/ON switch for Push2IW to the ON position. Once this is turned on, a status bar will appear to show the process of the synced files

3. Once the files are synced, they will appear within InspectionWorks.

07/202367

Maintenance and Troubleshooting
Inspecting and Cleaning the System

Inspect and clean the Mentor Flex system before and after each use.
If using the system in a dirty environment, clean the components
more frequently as needed.
If images are distorted or blurred within normal range, and if the OTA
is securely threaded, the most likely problem is dirty optical surfaces.
For best image quality, clean the OTA and camera head frequently.
If you discover conditions that require evaluation or repair, return thesystem to Waygate Technologies. Early repair of minor conditions
can prevent much more costly repair.

Caution: The internal optical lens is surrounded by an O-ring.
Use care not to dislodge the O-ring.
Caution: Do not use a cotton swab to clean the inside of the3D phase measurement OTA's tip or damage to the tip may occur.

Inspecting and Cleaning a
Probe
1 – Check the probe for damage orcontamination. Look for excessive
wear in the bending neck, loose
strands of the braided weave, or
separation of the bonding joints.

Caution: Do not immerse or soak the handset or the probe
power plug.

Inspecting and Cleaning an OTA
1 – Check the OTA for damage or contamination.
2 – Clean all external parts of the OTA. Use glass cleaner or 70%
alcohol-to-water solution and a pointed cotton swab.

3 – Clean only the internal threads of the OTA. The internal opticallens should only be cleaned when troubleshooting an OTA thatprovides poor focus.

2 – Clean the probe tip, including the lens on the camera head.

Use glass cleaner or 70% alcohol-to-water solution and a pointed
cotton swab.

3 – Clean the rest of the probe, including insertion tube andfiberoptic connector. Use a soft cloth dampened with glass cleaner
or 70% alcohol-to-water solution.

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Inspecting and Cleaning the Handset
1 – Disconnect the power cord from the power source.
2 – Use a soft cloth dampened with glass cleaner or 70% alcohol-to-water solution to clean all parts of the handset, except the electricalconnector. Compressed air may be used to dry or remove debris from electrical connectors.

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69

Troubleshooting Guide
Condition

CausesActions

Images are distorted or
blurred within normal
range.

• OTA is not threaded
onto the camera head
securely.

Reinstall the OTA.

• The optical surfaces are
dirty.

• Clean the OTA and the camera head. • The Mentor Flex 6.1mm diameter probes require the use of the
6.1mm headguard supplied. This headguard is unique to the
Mentor Flex 6.1mm in that it contains an aperture unlike previous
product generations.

• No tip optic or headguard is installed on
camera tip.

• Remove the tip optic.

Image quality isotherwise poor.

Various• If image quality issue is associated with a specific probe contact Waygate Technologies to obtain a returnmaterial authorization (RMA).

No image appears in thedisplay.

Various• Reboot system.

• Try a different tip optic.

• If image quality issue is associated with a specific probe contact Waygate Technologies to obtain a returnmaterial authorization (RMA)(Hard Keys are lit)

• Point the probe tip toward a bright light and see if image appears. If image appears, the problem isassociated with LED operation. If still no image, contact Waygate Technologies to obtain a return material
authorization (RMA).
• If a HDMI cable was purchased connect to a capable monitor. Determine whether an image appears on it.
Dark video image

Various• C lean the OTA and the camera head.
• Check the insertion tube and bending section for severe kinks or dents.
• No LED operation

Frozen image “jitters” oris blurred.

70• Probe tip was moving
when image wascaptured.

• Unfreeze then refreeze the image, keeping probe tip steady.

07/2023

ProbeCondition

CausesActions

Bending neck is not
articulating.

• System is in anarticulation-disablingmode such as Steerand-Stay, freeze frame,
File Manager, or any
Menu function• Exit the articulation-disabling mode.

Insertion tube does notfreely withdraw from thestorage reel.

• Insertion tube is stuck.

• Gently push the insertion tube in and out with a slight twisting motion in order to free the probe. If probe
cannot be freed contact Waygate Technologies Tech Support.

Condition

CausesActions

Odd behavior or limited
functions.

Various• Reboot system.

Reduced light output• H igh-temperature
operation will cause
system to automaticallylimit LED power.

• If reduced light output is acceptable, normal use may continue. If greater light output is required, powersystem down and allow to cool.

Reduced system
response speed• H
 igh-temperature
operation will cause
system to automaticallylimit Microprocessor
power.

• If reduced processing speed is acceptable, normal use may continue. If greater processing speed isrequired, power system down and allow to cool.

Automatic over-temp
shutdown• Over-temp shutdown• Allow system to cool adequately prior to power-up.

Erratic touchscreen
behavior• Lack of grounded AC
power• Remove charger from handset to determine if erratic behavior is caused by AC charger.

Handset07/2023• P ower down the Mentor Flex. Leave the system off for at least 15 seconds so that it can complete its shutdown
sequence. Then turn it back on.

• Connect charger to known “good” grounded outlet.

71

PowerCondition

CausesActions

When plugged into AC power,system will not charge.

• No AC power present• Check AC power source.

• Incorrect charger• Check power cable connections.

• Defective charger• Verify the correct charger is marked with 100 – 240V AC 50/60Hz 18VDC 3.34A.
• Ensure the power cable is plugged into the DC port located on the bottom of the battery andnot the DC port located under the I/O door next to the display.
• Contact Waygate Technologies for a replacement charger.

When plugged into AC power,system will not turn on.

• Incorrect charger• Verify the correct charger is marked with 100 – 240V AC 50/60Hz 18VDC 3.34A.

• Defective charger• Contact Waygate Technologies for a replacement charger.

• Defective Battery• Try another battery.
• If replacement battery does not restore operation contact Waygate Technologies to obtain areturn material authorization (RMA).

System runs when connected to
AC power only.

• Battery disconnected orincorrectly connected.
• Battery low, not charging,
depleted or defective.

Software• Disconnect and reconnect battery.
• Verify battery charge level.
• Recharge or replace the battery.

Condition

CausesActions

Time, date, or other settings arelost when system is turned off.

• Internal battery needs
replacing. (Normal life isfive years.)• Return system to Waygate Technologies to have internal battery replaced. Contact Waygate
Technologies to obtain a return material authorization (RMA).

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Appendix A. Technical Specifications
Operating Temperature
Tip-25ºC to 100ºC (-13ºF to 212ºF). Reduced articulation below 0ºC (32ºF)

System-25º to 46ºC (-13ºF to 115ºF). LCD may require warm-up period below 0ºC(32ºF).

Storage Temperature-25º to 60ºC (-13ºF to 140ºF)

Relative Humidity

95% max, non-condensing

Waterproof

Insertion tube and tip to 14.7 psi (1 bar, 10.2 m of H2O, 33.5 ft of H2O).

Hazardous Environments

Not rated for use in hazardous environments.

CameraDiameter Probe

3.9mm (0.15"), 4.0 mm (0.16”), 6.1 mm (0.24”), 8.4 mm (0.33”)

Image Sensor

1/6” Color SUPER HAD™ CCD camera (6.1 mm, 8.4 mm) 1/10” (3.9mm, 4.0 mm)

Pixel Count

440,000 pixels

Housing

Titanium

System07/2023

System Dimensions

13.7 cm x 19.7 cm x 38.1 cm (5.4” x 7.2” x 15”)

Case Dimensions(Small, standard)

35.0 cm × 54.5 cm × 23.0 cm (13.78” × 21.46” × 9.05”)

System Weight

In small case with contents: 10.2 kg (22.4 lbs). In large case with contents: 19.6
kg (43.2 lbs). Out of Case: system - 2.50 kg (5.5 lbs). .

Construction

Magnesium and Polycarbonate housing with integrated elastomericbumpers

LCD Monitor

Integrated (5.8”)transmissive color TFT WXGA Advanced Wide View (AWV)
LCD, daylight readable, optically-bonded, multipoint capacitive Gorilla Glass
Touchscreen.

Joystick Control

360º All-Way® tip articulation, menu access, and navigation

Button Set

Access user functions, measurement, and digital functions

73

Internal Memory

32 GB SSD

Data I/O Ports

Two USB 2.0 host ‘A’ ports

Video Out

HDMI

Brightness Control

Auto and Variable

Illumination TypeWhite LEDLong Exposure

Auto - up to 16 seconds

White Balance

Factory default or user defined

Operating Frequency Bands and
Output Power

Please see Appendix Q, page 111

Modulations

DSSS, OFDM

Power
Lithium Ion Battery~3-hour run time, 10.8V (nominal), 73Wh, 6.8Ah

Power SupplyAC

100-240VAC, 50-60Hz, <1.5A RMS

DC

18V, 3.34A

Standards Compliance and Classifications

74

MIL-STD-810H

United States Department of Defense Environment Tests Sections 501.7, 502.7,
506.6, 507.6, 509.7, 510.7, 511.7, 514.8, 516.8, 521.4

MIL-STD-461G

U.S. Department of Defense -- Electromagnetic Interference RS103, RE102 ABOVE DECKStandards ComplianceGroup 1, Class A: EN61326-1, UL, IEC, EN CSA-C22.2:61010-1, UN/DOT T1-T8

IP Rating

IP64

07/2023

Patent Information
Mentor Flex is covered under one or more of the following US Patents: US10018467B2, US10319103B2, US10586341B2,
US10679374B2, US10699149B2, US6468201, US7170677, US7262797, US7564626, US7782453, US7819798, US7902990,
US8213676, US8253782, US8310533, US8310604, US8368749, US8411083, US8514278, US8760447, US8810636, US8863033,
US9013469, US9036892, US9074868B2, US9412189B2, US9489124B2, US9588515B2, US9600928B2, US9841836B2,
US9842430B2, US9875574B2
Software

07/2023

Operating System

Embedded, multi-tasking operating system

User Interface

Menu-driven and soft button operation; menu navigation using either
touchscreen or joystick

File Manager

Embedded file manager supports the following operation on files and folders:copy, create, and delete. USB and internal flash storage.

Image Control

Invert, Inverse+, Distortion Correction, Dark Boost, Color Saturation, Illumination,Long Exposure, Single View, Zoom (5x digital), Image Capture and Recall

Digital Zoom

Continuous (5x)Image Formats

JPEG (.JPG)

Video Format

MPEG4 AVC /H.264 (.MP4)

Text Annotation

Built-in full-screen text overlay generator

Graphic Annotation

User placement of arrows

Articulation Control

User-selectable steer vs. steer & stay articulation; tip “Home” return to neutral
forward-tip orientation.

Software Updates

Wireless over the air or field upgradeable via USB thumbdrive

InspectionWorks Connect Local

Wired or wireless video streaming and file transfer to iOS or Android device

Languages

English, Arabic, Chinese, Czech, Dutch, Finnish, French, German, Hungarian,
Italian, Japanese, Korean, Polish, Portuguese(Brazil), Russian, Spanish andSwedish, Turkish.

75

Application Software

Menu Directed Inspection (MDI) software digitally guides inspectors throughthe inspection process, intelligently names files and creates MS Word® and PDF
compatible inspection reports.

Probe Measurements
Diameter

Length3.9mm (0.15") OR 4.0 mm (0.16”)

2.0, 3.0 m (6.6, 9,8 ft.)

6.1 mm (0.24”)

2.0, 3.0, 3.5, 4.5, 6.0, 8.0 m (6.6, 9.8, 11.5, 14.8, 19.7, 26.2 ft.)

8.4mm (0.33")

2.0, 3.0, 4.5, 6.0, 8.0, 10.0 m (6.6, 9.8,14.8, 19.7, 26.2, 32.8 ft.)

Longer lengths up to 30 m are available. Contact your sales representative for details.
Tip Articulation
Insertion Tube Length

Articulation

2 m - 4.5 m

Up/Down 160° min, Left/Right 160° min

6 m – 10 m

Up/Down 140° min, Left/Right 140° min

Note: Typical articulation exceeds minimum specifications.

76

07/2023

Appendix B. OTA Table
3.9mm Tips
Part No.

6.1mm Tips
Color

FOV (deg)

DOF (mm)

DOF (in)Part No.

Color

FOV (deg)

DOF (mm)

DOF (in)

Forward View

Forward View
PXT480FG*

None

80

6-80

.24-3.15

T6150FFNone

50

50-inf2.36-inf

PXT490FN

Orange903-40.12-1.57

XLG3T6150FG

White

50

12-200.47-7.87

XLG3T61120FG

Black

120

5-120

.20-4.72

Side View
PXT480SG*

Brown

80

4-80

.16-3.15

T61120FF

Gray

120

20-inf.79-inf

PXT490SN

Red

90

2-16

.08-.63

XLG3T6180FN

Orange80

3-20.12-.79

XLG3T6190FF

Yellow90

20-inf.79-inf

Stereo Measurement
PXTM45050FG*

Black

50/50-FWD

5-45.20-1.77

XLG3T6150FB

Purple50 (45 DOV)

12-80

.47-3.15

PXTM45050SG*Blue

50/50-SIDE

4-45.16-1.77

T6165FF

Orange/Blue

65

65-inf

2.56-inf

XLG3T6150SF

Brown

50

45-inf

1.77-inf

4.0mm Tips

Side View

Forward View
T4080FF*None

80

35-inf1.38-inf

XLG3T6150SG

Green

50

9-160

.35-6.30

T40115FN

Black

115

4-inf

.16-inf

XLG3T61120SG

Blue

120

4-100

.16-3.94

XLG3T6180SN

Red

80

1-20

.04-.79

Side View
T40115SN

Red

115

1-30

.04-1.18

Stereo Measurement

T40120SF

Blue

120

6-inf

.24 - inf

XLG3TM616060FG Black60/60-FWD

4-80.16-3.15

XLG3TM615050SG Blue

50/50-SIDE

2-50.08-1.97

Stereo Measurement
TM405555FG

Black

55/55-FWD

5-inf.20-infTM405555SG

Blue

55/55-SIDE

4-inf.16-inf

07/202377

8.4mm Tips
Part No.

Color

FOV (deg)

DOF (mm)

DOF (in)

XLG3T8440FF

None

40

250-inf

9.84-inf

XLG3T8480FG

Yellow80

25-500.98-19.70

XLG3T84120FN

Black

120

5-200

.20-7.87

T84120FF

Orange&Blue

120

20-inf.79-inf

XLG3T8440FG

White

40

80-5003.15-19.70

XLG3T8440SF*

Brown

40

240-inf

9.84-inf

XLG3T8480SG

Green

80

25-500.98-19.70

XLG3T84120SN

Blue

120

4-200

.16-7.87

XLG3TM846060FG Black60/60-FWD

4-50.16-1.97

XLG3TM846060SG Blue

60/60-SIDE

4-50.16-1.97

Forward View

Side View

Stereo Measurement* Indicates tip with maximum brightness

78

07/2023

Appendix C. Chemical Compatibility

Chemical compatibility refers to the probe’s ability to come into contact with various liquid substances and not be damaged.
WARNING Do not use this system in explosive environments.
These substances are safe for a short duration of contact with the insertion tube and tip optics:• Water • Aircraft Gasoline • Jet-A-Fuel • Isopropyl alcohol • JP-4 Fuel • Kerosene• Synthetic Turbo Oil • Gasoline • Diesel Fuel • Hydraulic Oil • Inhibited Transformer Oil
Subsequent to contact with the above fluids, the insertion tube and tip optics used must be cleaned prior to storage.

Appendix D. Warranty

Waygate Technologies warrants its VideoProbe components, when new, to be free from defects in material and workmanship and to performin accordance with manufacturer’s specifications under normal use and service for a period of one year from the date of purchase from
Waygate Technologies or its authorized distributors, except that, the light source is warranted for a period of three years from the date ofpurchase, the battery is warranted for a period of one year from the date of purchase, and where used, servo motors in the articulation
drive system are warranted for the life of this VideoProbe product.
Waygate Technologies’ obligation under this warranty is limited to the repair or replacement of components determined by Waygate
Technologies to be defective within the warranty period at no cost to the original purchaser, except for return shipping expenses. It shallbe the purchaser’s responsibility to return the product to Waygate Technologies or one of its authorized service centers. The warranty does
not cover accessories or optional equipment not manufactured by Waygate Technologies, but these items may be covered by separate
manufacturers’ warranties.
This warranty extends to the original purchaser and cannot be assigned or transferred to any third party. This warranty shall not apply
to any damage or product failure determined by Waygate Technologies to have been caused by misuse, accident (including shipping
damage), neglect, improper maintenance, modification or repair by someone other than Waygate Technologies or one of its authorized
service representatives.
These express warranties are in lieu of any other warranties, express or implied, including the warranties of merchantability and fitness
for a particular purpose, and no other person has been authorized to assume for Waygate Technologies any other liability in connection
with the sale of its VideoProbe products. Waygate Technologies shall not be liable for any loss or damages, whether direct or indirect,
incidental, or consequential, resulting from the breach of any express warranty set forth herein.

07/202379

Appendix E. Verifying Measurement
OTA's

Verify measurement tips each time you use them to ensure thatno mechanical damage has degraded their accuracy. Mentor
Flex systems are shipped with a measurement verification block.
This tool allows user to verify the accuracy of optic tips. It contains
optical measurement targets whose accuracy is traceable to theUnited States National Institute of Standards and Technology (NIST)
measurement standards.
These are the part numbers for the verification blocks used with the
Mentor Flex:
VER2400C		For 3.9mm, 4.0 mm systems

VER2600D		VER2600E		

For 6.1 mm systems
For 6.1 mm systems

XLG3TM84VER		

For 8.4 mm systems

To Verify a Measurement Tip:
Securely attach an OTA and then
1 – Attach the stereo tip securely.
2 – Insert the tip into the appropriate port of the verification block
and position the tip to center the target crosshairs in the image.
3 –Measure the test target using the appropriate metric (inches or
millimeters) and evaluate results.
Note: An experienced user can achieve a measurement of 0.100 ±0.005 inches (1.00 ± 0.05 mm). If the measurement results do not fallwithin these limits, see Troubleshooting Measurement.
Note: Each measurement verification block comes with acalibration schedule and a certificate of calibration (C of C),
which notes the calibration date and due date.

80

To Verify a 3D Stereo or Stereo Measurement Tip:
Securely attach a 3D Stereo or Stereo tip and then3 – Insert the tip into the appropriate port of the verification block andposition the tip to center the target crosshairs in the image.

4 – Freeze the image, select Stereo, and then identify the serial number
or the attached tip.
Note: 3D Stereo OTA's include a + 3D designation on the soft key

07/2023

Appendix F. Environmental Compliance
The equipment purchased has required the extraction and use of natural resources for its production. It may containhazardous substances that could impact health and the environment.
In order to avoid the dissemination of those substances in the environment and to diminish the pressure on the natural
resources, we advise the use of appropriate take-back systems. Those systems will reuse or recycle most of the materialsof end-life equipment in a sound way and are a requirement in many countries.
The cross-out wheeled bin symbol advices the use of recycling/take-back systems.
If more information is needed on the collection, reuse, and recycling systems, please contact the appropriate local or regional waste
administration.
EU Battery Directive

This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the productdocumentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium(Cd), lead (Pb), or mercury (Hg). For proper recycling return the battery to your supplier or to a designated collection point.

What do the markings mean?

Batteries and accumulators must be marked (either on the battery or accumulator or on its packaging, depending on size) with theseparate collection symbol. In addition, the marking must include the chemical symbols of specific levels of toxic metals as follows:
Cadmium (Cd) over 0.002%
Lead (Pb) over 0.004%
Mercury (Hg) over 0.0005%

The risks and your role in reducing themYour participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on humanhealth. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designatedcollection point. Some batteries or accumulators contain toxic metals that pose serious risks to human health and to the environment.
When required, the product marking includes chemical symbols that indicate the presence toxic metals: Pb for lead, Hg for mercury,

07/202381

and Cd for cadmium. Cadmium poisoning can result in cancer of the lungs and prostate gland. Chronic effects include kidney damage,pulmonary emphysema, and bone diseases such as osteomalcia and osteoporosis. Cadmium may also cause anemia, discoloration of
the teeth, and loss of smell (anosmia). Lead is poisonous in all forms. It accumulates in the body, so each exposure is signifi cant. Ingestion
and inhalation of lead can cause severe damage to human health. Risks include brain damage, convulsions, malnutrition, and sterility.
Mercury creates hazardous vapors at room temperature. Exposure to high concentrations of mercury vapor can cause a variety of severe
symptoms. Risks include chronic inflammation of mouth and gums, personality change, nervousness, fever, and rashes.
Visit http://ec.europa.eu/environment/waste/weee/index_en.htm for take-back instructions and more information about thisinitiative.

82

07/2023

Appendix G. Regulatory Compliance
European Equipment Classification
Group 1, Class A
Themark on this product indicates it has been tested to and conforms with the provisions noted within the 2004/108/EC Electromagnetic
Compatibility Directive. The Mentor Flex system is in conformance with the following standard: EN61326-1.
Declarations of Conformity are held by Waygate Technologies GmbH:
Waygate Technologies
GmbH Product Service Center
Lotzenäcker 472379 Hechingen Germany
Tel: +49(0) 74719882 0
Fax: +49(0) 74719882 16
Safety MarkThe Mentor Flex system is in compliance with the following standards:
UL 61010-1, IEC 61010-1, EN 61010-1 and CSA-C22.2 No. 61010-1.
Additional Certification Testing
MIL-STD-461G: RS103, RE102–Above Deck
MIL-STD-810H: 501.5, 502.5, 506.5, 507.5, 509.5, 510.5, 511.5, 514.5, 516.5, 521.5
UN / DOT T1-T8
FCC Compliance Statement:This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:1) This device may not cause harmful interference and07/202383

2) This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

IMPORTANT NOTE:FCC Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada Regulatory Statement:This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:1) This device may not cause interferences, and
2) This device must accept any interferences, including interferences that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). L‘utilisation de ce dispositif est autorisée seulement
aux conditions suivantes:
1) il ne doit pas produire de brouillage et2) l’ utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le84

07/2023

fonctionnement du dispositif.

Complies with the Canadian ICES-003 Class B specifications.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
IMPORTANT NOTE:IC Radiation Exposure Statement:This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. The transmitter module may not
be co-located with any other transmitter or antenna.
Cet équipement est conforme aux limites d’exposition aux rayonnements d’Industrie Canada établies pour un environnement noncontrôlé.
Le module émetteur peut ne pas être co-située avec tout autre émetteur ou antenne.
Canadian NoticeThis equipment does not exceed the Class A limits for radio noise emissions as described in the Radio Interference Regulations of the Canadian
Department of Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la classe A
prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.

Appendix H. Creating a Personalized Logo FileA custom logo can be loaded into the display, where it will appear in the lower left corner (in place of the default Logo). Suitable logos must be saved
as PNG file format and must be no larger than 140 by 140 pixels. It is advisable to use image files that are approximatley square. To replace the current
logo with a custom logo, complete the following steps:

1 – Tap the lower-left corner of the display (typically contains a Logo) at any time to open the Global Menu, select Setup and then open the Systemmenu. You can now choose to Load a Logo.

2 – Select to Load a Logo. This File Navigation window will open.
3 – Navigate to find the desired logo file.
4 – Choose the logo file and select Done. The newly loaded logo file appears at the bottom left of the display screen, provided it is configured to do soby the Screen and Display Settings.

Note: See next page for instructions to incorporate a transparent logo.

07/202385

To incorporate a transparent customized logo, you must first save the logo 3 – Choose a single color.
file in Photoshop, Gimp 2, or a similar graphics package capable of creatingtransparencies. If working in Gimp 2, follow the process below to convert a 4 – Select Color to Alpha…. to convert the specified color to transparent.
single-color image into a transparency.
5 – Export the transparent image to PNG file type.
1 – Select and Open the PNG file in Gimp2 as shown.

You can now Load your transparent personalized logo into the Mentor Flex

2 – Select Image > Mode > RGB.

86

07/2023

Appendix I. Open Source Software Availability

There are various open source software packages that have been utilized within this product, and to meet license and copyright obligations,a copy of the source code for each package is available upon request, along with the individual licenses and copyright notices for each,for three years from the date of original installation upon the product.
Requesting these source packages is NOT REQUIRED for operation or use of this product. Additionally, only portions of software on thisproduct fall under open source software licenses, with the remainder merely being an aggregation on the product’s storage volumes.
Thus NO promise is made NOR implied that source code will be provided for the aggregated proprietary software.
With respect to each open source software distribution, no warrantee is expressed nor implied by either the original authors of the software,nor by any other party involved in the distribution of the software. More explicit warranty disclaimers are detailed within the license
documentation of each software package, again available upon request. Furthermore such disclaimers and license requirements andrestrictions only apply to each open source software package, and DO NOT REFLECT the warranty of the product as a whole.
There are no additional restrictions placed upon copying, distribution, or modification of each software package beyond those of theoriginal licenses, expressed or implied, due to their inclusion in this product.
To request a copy of these open source software packages, please have your product model and serial numbers ready, and call customer
support representatives at +1 (315) 554-2000, option 3.

Appendix J. Restoring Factory Settings

1 – Tap the on-screen Icon at any time to open or close the Global Menu, which provides access to several features including the Settings Menu.
2 – Tap to open the Settings Menu.
3 – Select Restore, then confirm by selecting Yes to reset all values of the active profile to the factory default values
Note: Restoring factory defaults will automatically cause the operating language to revert to English.

07/202387

Appendix K. Controlling with a Keyboard
1
2
3
4
5
6
7
8
9
10

88

Flex Operation

Press on Keyboard

Far Left Soft Key
Middle Left Soft Key
Middle Right Soft Key
Far Right Soft Key
Back
Save
Menu
Freeze/Enter
Steering Home
Steer-and-Stay
Save As
Toggle Soft Key Rows
Back to Live Screen

FN & F1
FN & F2
FN & F3
FN & F4F5F6F7F8Alt & FN & F12
FN & F12
Alt & FN & F6
Alt & FN & F7
Alt & F5

07/2023

Appendix L. Lithium Ion Battery CareStore & Charge your batteries at room temperature•

The worst thing that can happen to a lithium-ion battery is to have a full charge and be subjected to elevated temperatures.

•

Charge batteries at room temperature.

Allow partial discharges and avoid full ones•

Unlike NiCad batteries, lithium-ion batteries do not have a charge memory. In fact, it's better for the battery to use partial-discharge cycles.

•

There is one exception. Battery experts suggest that after 30 charges, you should allow lithium-ion batteries to almost completely discharge.

•

Batteries should be discharged at temperatures between 0°C and 60°C.

Avoid completely discharging lithium-ion batteries•

Do not recharge deeply discharged lithium-ion batteries if they have been stored in that condition for an extended time period.

Battery Storage
Caution - Do not store an uncharged battery as it may become unusable!
The battery’s protective circuitry will not allow charging below a certain minimum voltage threshold in order to prevent thermal runaway.
Thermal runaway can occur when charging a completely drained Lithium Ion battery. The protection circuitry prevents this from happening.
Extended Storage•

For extended storage, discharge a lithium-ion battery to about 40 percent and store it in a cool place•

Storing a battery fully charged means oxidation of lithium-ion is at its highest rate. Storing lithium-ion
batteries at 40 percent discharge and at cool room temperatures is recommended.

•

It is recommended to setup a preventative maintenance schedule to check stored battery levels
montly to confirm the charge level is not less than 20% (one LED lit).

07/202389

IndexA

AC-to-DC power adaptor 17
Annotation 35
Arrows 35

B

Battery Warnings 8
Brightness 33

C

Charging the Battery 16
Chemical Compatibility 66
Cleaning the System 55
Comparison Measurement 45
Component Identification 11
Connectivity 24

D

Date 21
Date Format 21
Default Profile 20
Distortion Correction 33

E

Editing Files 48
Environmental Compliance 68

F

Factory Default Settings 21
Factory Settings 76
Field of View (FOV) 45
File Manager 31
Files 47
FOV 45Freeze 29

Image Transformation Settings 33
Image & Video 25
Insertion Tube 27
Installing the Battery 16
Invert 34

K

Known Networks 24

L

Logo 21, 74
Long Exposure 33

M

Magnify 32
Maintenance 55
Matching Cursors 42
MDI 49Measurement & Annotation 26
Measurement Tips 38
Measurement Types 38
Measuring 39
Menu Directed Inspections 49

O

Open Source Software 76
Optical Tips 18
OTA Table 64

P

Personalized Logo File 74
Power Management 22
Power On 17
Probes 18
Profile 20

G

Q

I

R

Global Menu 19

Quick Save 30

illumination LED 34
Image 33
Image Save Location 25

Recalled Image 31
Recalled Video 37
Recording Live Video 36

90

07/2023

Regulatory Compliance 71
Removing the Battery 16
Reset Transforms 34

W

Safety Information 7
Save Options Menu 30
Saving Image Files 30
Screen & Display Setup 23
Single View 34
Software 77
Sound Recording 23
Specifications 60
Steer and Stay mode 27
Steering Mode 27
Steering Sensitivity Settings 22
Stereo Index 26, 40
Stereo Measurements 39
Storage Devices 47
System 21
System Password 21

Z

S

Warranty 66
White Balance 25
WiFi 24
Zoom 32

T

Temperature Sensor Warnings 28
Time 21
Time Format 21
Time Zone 21
Tip Map 23, 27
Touchscreen 13
touch-sensitive control 23
Troubleshooting Guide 57
Troubleshooting Measurements 46

U

Updating Mentor Visual iQ Software 77
USB Storage Device 47

V

Verifying Measurement Tips 67
video 36
video recording format 25
Video Save Location 25
Virtual Keyboard 20

07/2023

91

Customer Support Centers
USA
Waygate Technologies, LP
721 Visions Drive
Skaneateles, NY 13152
Tel: +1 832-325-4368
E-mail: Waygate.usa@bakerhughes.com
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Robert Bosch Str. 350354 Huerth
Germany
Tel: +49 2233 601 111 Ext. 1
E-mail: waygate.service.rvi@bakerhughes.com
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E-mail: Asia.Servicervi@bakerhughes.com
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Tel: +81 3 6864-1737
E-mail: service.itsv_jp@bakerhughes.com
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Changzhou, Jiang Su 213164
China
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