CUSTOMER STORY

Desktop SSO and App Provisioning Transform
User Experience for Investment Researcher Redburn Partners“Company feedback on the product has been very good,from both IT and our users. We’ve been using OneLogin
two years, and we’ve had no issues with it whatsoever.”
Seni Williams
IT SUPPORT ANALYSTWith close to 200 staff in Europe and the US, investment
broker Redburn Partners publishes highly regarded research ona number of sectors for its clients, which span aerospace, auto,banks, chemicals, tobacco, and luxury goods.

CHALLENGES
As part of a broader Digital Transformation project, Redburn selected aleading cloud storage app for secure cloud document storage. They quickly
looked to ease users’ transition to the new system, and set up single sign-on(SSO) to simplify password and identity and access management (IAM).
The cloud storage app vendor recommended OneLogin and Okta—aftersome research, Redburn chose OneLogin, as it appeared cleaner and morestraightforward to implement the service, as well as connect applications.
Initially, they just wanted to sync passwords across the app and theircorporate directory environment. “The storage app vendor provides theirown directory connector service, which provisions users, but then OneLoginhandled the single sign-on side of it as well, and we thought if we could
implement that, that would be quite good,” says Seni Williams, IT Support
Analyst at Redburn Partners.

SOLUTION
Continues Williams, “Users sign in, and OneLogin takes them straight
through to the application page, without the need to pop in theircredentials over and over again. We saw it was capable of a lot more,
so we implemented desktop SSO, brought in a couple more apps andupgraded to enterprise.” Redburn recently changed its OneLoginenvironment from a single to a dual directory connector with failover,high-availability setup and redundancy. “So it makes sense now to moveas many of our applications as possible into OneLogin, making themhighly available,” says Williams.

INDUSTRY
Financial Services

SIZE
200 Users

CHALLENGES
Wanted to implement SSO
for app access
Needed to transition users tocloud document storage
Concern with offboarding security

SOLUTION
OneLogin IAM with desktop
SSO for cloud app integrationand provisioning

RESULTS
Greater productivity and ease ofuse with desktop SSO
App provisioning and mapping
improve IT efficiency
Rapid offboarding with directory
password sync increases security

“As soon as we create a user in one of our corporate directories, it
automatically provisions them in all the applications required. So we go
through a new user checklist, create the user and their mailbox. Once
those two stages are done, the users automatically get ingested into all
the applications. And they can start using those apps straight away. We
try to simplify it as much as possible,” explains Williams.
Continues Williams, “With desktop SSO, it’s so efficient not having toredirect to the OneLogin page when you’re in the office. It authenticatesstraight in. OneLogin app provisioning is working really well—it’s a lot
quicker than I expected. I thought it might take 10-15 minutes fromperforming an action in a corporate directory to it triggering the change
in OneLogin, but it happens in just a few seconds. It’s really good!”

RESULTS“From a security perspective, password synchronization definitely gives usa lot more control. If a user leaves the company, we don’t have to go into
every app and change their password or lock down their account. Just bydisabling the user’s Redburn account, we know that then blocks access to all
the apps in OneLogin, which is really valuable,” says Williams.
Redburn’s experience with both the product and support have beenquite positive. “Users are very big fans of only needing to remember one
password. Company feedback on the product has been very good, bothfrom IT and our users. We’ve been using OneLogin two years, and we’ve had
no issues with it whatsoever. The support team is really top notch. Everytime I’ve had to contact your support team, they’ve been really helpful,very quick response, and have resolved the issues within a few hours ofcontacting them,” says Williams.
Mapping and Provisioning Savings“I was quite impressed with the mappings feature, because it saves a lot interms of user administration. So you can map individuals to particular roles
or groups. Then if you add a user to a group in the corporate directory, itsets off automatically provisioning certain applications. So the mapping
feature with provisioning is quite useful,” says Williams.
“In summary, OneLogin has helped us bring together a lot of ourapplications. We focus on how simple it is to set up, and how easy it makes
life for our users as well in terms of interfacing those applications. Because,
in a lot of companies change isn’t always readily accepted. By making thatmove as simple as possible, OneLogin has made life a lot easier.”

About OneLogin, Inc
OneLogin brings speed and integrity to the modern enterprise with anaward-winning single sign-on and identity management platform. Our
portfolio of solutions secure connections across all users, all devices
and every application, helping enterprises drive new levels of businessintegrity and operational velocity across their entire app portfolios.

O N E LO G I N . C O M“In a lot of companies change
isn’t always readily accepted.
By making that move as
simple as possible, OneLoginhas made life a lot easier.”