Residence Advisor 2024–2025
Job Description
Residence Life Mission
To provide a safe and secure living and learning environment where residents
have access to educational opportunities and related co-curricular programs
that promote personal growth and academic success.

Job Summary
Residence Advisors help enhance the residence experience by using a peer-to-peer approach to support wellness,safety and security, community building and personal development for students in residence. Residence Advisors
do this by facilitating connections between students who live in residence and connections between students andthe available resources in residence and on campus. Residence Advisors are empathetic listeners, good
relationship builders, and are looking to enhance their skills in conflict management, event management,teamwork, and community development. Residence Advisors support the mission of UBC Residence Life within
Student Housing and Community Services.

Organizational Status
Residence Advisors report to the Residence Life Manager (RLM). The Residence Advisor works in cooperation withmembers of the area councils, SHCS Facilities and Building Services staff and residence front desk staff.

Work PerformedCommunity Support and EngagementPeer Support•
In first-year residences, meet and know the names of residents assigned to their floor community by theend of the first month of each term.
•In suite-style residences, go door-to-door in assigned area to meet and greet residents by the end of thefirst two weeks of each term. Know the majority of residents’ names in the assigned area by the end of thefirst month each term.
•Provide residents with information and assistance for personal, academic and administrative concerns andmake appropriate referrals.
•Share information directly with the RLM that is required to provide support and effective management of
the residence community. This is especially important when the health and/or safety of an individual or thecommunity may be at risk.

Presence, Visibility and In-Nights
In first-year residences, the Residence Advisor is required to:• Be available throughout and participate in Residence Opening Weekends and related activities.
• Be visible and eat regularly in the residence dining room throughout the academic year.
In suite-style residences, the Residence Advisor is required to:• Be present and regularly visible to residents throughout the academic year. This is accomplished by: being
available throughout and participating in Residence Opening Weekends, using service requests fromresidents to initiate interactions and build rapport, fulfilling administrative duties, when required.
In both first-year and suite-style residences, the Residence Advisor is required to:• Perform “in” night responsibilities, patrol residence area, on foot, as required. This may require walking
alone within the residence area at night.
• Respond to any emergencies that may arise in residence.
• Be in own residence room or on the assigned floor at least three out of seven evenings/nights (8 pm to 7am) each week for the term of appointment. These weekly requirements must include a Friday or Saturday.
Activity and Event Planning• Under the direction of the RLM, propose, implement, and evaluate programs and events which are varied inboth content and target audience. Programs must support the Residence Life mission statement and theResidence Life community-building model, which is outlined during Advisor Orientation training.
• The quality, quantity and schedule of events and activities expected will be outlined during Advisor
Orientation training.
• Assist Student Housing and Community Services and support the residence area council and other residents
in promoting and implementing positive events and activities, and participate in the selection of theseprograms.
• Ensure print materials in residence are relevant, up-to-date, and well maintained.
• Assess and support residents’ social, academic and personal needs.
Supporting Conduct and Residence Standards• Know and observe residence and university rules and regulations.
• Respond in a timely and appropriate fashion when violations occur. This includes investigating anddocumenting all violations in a timely fashion.
• Set an exemplary standard of conduct while in residence and/or the company of other residents at alltimes.

Administrative Duties
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Be familiar with the policies and procedures of Student Housing and Community Services as outlined inadvisor training materials and the Residence Contract, and other departmental publications.
Provide, review and respond to regular updates from RLM; this includes but is not limited to completing
regular written reports and providing written documentation for all significant student interactions.
Maintain consistent communication with residents, and follow up on information as necessary.
Maintain consistent communication with other staff members, including but not limited to: the Residence
Advisor team, other staff in your residence area (Residence Front Desk, Facilities and Building Services, etc.),
and other prescribed working groups.
Provide assistance with administrative matters such as maintenance reports, investigating damage
assessments, and room inspections.
Attend and/or facilitate community meetings, residence council meetings and other administrative meetings
as required.
Perform other duties as assigned.

Training and Development•••

Attend and participate in Advisor Orientation training in August and any additional training sessions
throughout the year.
Attend regular staff meetings on Mondays (7 pm to 9 pm) and regularly scheduled one-on-one meetings
with your supervisor.
Receive ongoing feedback from a Residence Life Manager.

Confidentiality•••

Confidentiality in the Residence Advisor role necessarily extends to the RLM; Residence Advisors are expected
to share significant student interactions.
Residence Advisors are privy to sensitive student information and must therefore maintain strict adherence toall policies and guidelines related to privacy and confidentiality.
Confidentiality extends into future years beyond the term of employment.

Consequence of Error/Judgment
Poor judgment or failure to maintain policies and standards could result in loss of property or injury to residents or
staff, decreased student satisfaction, retention and recruitment, and potential legal liability for the University.
Department and University credibility and image are strongly impacted by ongoing interactions with students,
parents, campus organizations and the community at large. Poor performance could result in failure to provide acomprehensive residence experience for students, as mandated by the University and the department of Student
Housing and Community Services.

Supervision Received
The Residence Advisor reports to the Residence Life Manager. Residence Advisors meet periodically with aResidence Life Manager to discuss student concerns, matters related to student engagement in their assigned
community, and to review completion of job expectations. The Residence Advisor is expected to discuss matters ofstudent wellbeing and community conduct with a Residence Life Manager. This includes escalating concerns to theattention of a Residence Life Manager in a timely manner.

Supervision GivenNone.

Minimum Qualifications•••••

Be a registered UBC student and meet the requirements to live in the assigned residence area.
Live in assigned staff accommodation and are not permitted to share staff accommodation with anotherperson (unless prior written authorization is received from the Associate Director of Residence Life).
Purchase a residence meal plan if the assigned residence area requires participation in a meal plan.
Maintain an academic standing of 65%.
Satisfactory completion of a criminal records check.

Preferred Qualifications•••••••

Strong interpersonal skills and a high degree of approachability.
Demonstrated ability to interact positively with an intersectional community with various needs.
Ability to be a strong academic role model.
Ability to work collaboratively.
Experience with event planning.
Experience responding to emergencies or critical incidents, and a demonstrated ability to contact first
responders and escalate to management.
Strong written and oral communication.