ENGLISH

Matrox Veos

User Guide
20073-301-0105
2008.08.08

OverviewThank you for purchasing Matrox Veos. Your Veos product consists of 3 components–the Master,
Display, and Repeater units–that work together to extend your graphics data over 100 meters per unit.
Providing high image quality, multiple channels of content, and multi-display support at great
distances, your Matrox Veos product is designed to meet the needs of the digital signage market.

Hardware supplied
Master unit

Matrox Veos Master Unit

Matrox cable(HD15-to-HD15)

Matrox cable(DVI-to-DVI)

Power/USB cable

Power supply

Power/USB cable

Power supply

Display unit

Matrox Veos Display Unit

2 DVI-to-HD15 adapters

2

Matrox Veos – User GuideRepeater unit

Matrox Veos Repeater Unit

Additional hardware required
To connect your Matrox Veos product, you also need the following hardware:Supported coaxial cables



RS-232 serial cables (only if connecting RS-232 monitors)



Repeater unit – PoE (Power Over Ethernet) power supply unit and twisted pair cables(CAT5 or CAT6)

Software supplied (for Windows 2000, Windows XP, Windows XP
Professional x64, and Windows Vista)Matrox PowerDesk-SE – to use your Matrox product. Matrox makes new display drivers
available on the Matrox Technical Support Web site(www.matrox.com/graphics/support/drivers).

Installation overview
To install your Matrox product:
1

Connect your monitors and Veos units – see “Connection setup”, page 4.

2

Install the software – see “Software setup”, page 13.

Matrox Veos – User Guide

3

Connection setup
This section describes how to connect your Matrox Veos product. Your Veos product consists of 3components that work together to extend your graphics data over 100 meters per unit:

Master unit (required) – connects to your computer.



Display unit (required) – connects to your monitors. The input can come from a Master,
Display, or Repeater unit. The output can go to a Display or Repeater unit.



Repeater unit (optional) – connects to another Veos unit. The input can come from a
Master, Display, or Repeater unit. The output can go to a Display or Repeater unit.

The following is an example of a possible Veos setup.
Master unit

Display unit

Repeater unit

Display unit

Display unit

Display unit
Repeater unit

WARNING: Because your units disperse heat, they may become warm during operation.
Make sure your units are located in a well ventilated area and nothing is blocking their
ventilation holes.

4

Matrox Veos – User GuideConnection overview – Master unit
Matrox cable(HD15-to-HD15)*

Input connector(HD-15)

Input connector(DVI)

Output coaxial
connector(BNC)

Coaxial cable

Matrox cable(DVI-to-DVI)*
Serial cable

Input connector(Serial DB-9

Power/USB cable)* Depending on your graphics hardware, you need to attach either the Matrox HD15-to-HD15 cable or the Matrox DVI-to-DVI
cable to the input connector on your Master unit.

Step-by-step connection setup – Master unit
1

Attach the Matrox cable
If your graphics hardware has a DVI
connector, attach one end of the Matrox
cable to the graphics connector on yourcomputer. Attach the other end of the cableto the DVI input connector () onyour Master unit.

Matrox cable(DVI-to-DVI)

If your graphics hardware has an HD-15
connector, attach one end of the Matrox
cable to the graphics connector on yourcomputer. Attach the other end of the cableto the HD-15 input connector () onyour Master unit.
Matrox cable(HD15-to-HD15)

Matrox Veos – User Guide52

Connect the coaxial cable
Connect your coaxial cable to the output
coaxial connector () on your Masterunit.
Coaxial cable

3

Connect the serial cable(optional)
If you want to use a monitor that has an RS232 serial port connector, you need toconnect a serial cable to the DB-9 connector
on your Master unit.
Connect one end of your RS-232 serial cable(sold separately) to the RS-232 connector on
your computer.

Serial cable

Connect the other end of your cable to theDB-9 input connector () on your
Master unit.
4

Connect the Power/USB cable
Plug one end of the Power/USB cableprovided with your Master unit into the
USB connector () on your Master unit.

Power/USB cable

Plug the power supply connector of thePower/USB cable into the external power
supply provided with your Master unit.

USB connector

Plug the USB connector into a USB port onyour computer.
Note: For your Master unit to work
properly, both the power supply connectorand USB connector of the Power/USB
cable must be plugged in at the same time.

6

Matrox Veos – User Guide

Power supply
connector

5

Check the indicator light
If the indicator light is on (green or red),
your Master unit is properly connected.
If the indicator light is off (black), make sure
your Master unit is properly connected andthat all connectors are properly fastened.
For more information, see “Description ofindicator lights”, page 12.

Indicator light

Connection overview – Display unit
Coaxial cables

Input coaxial
connector(BNC)

Output coaxial
connector(BNC)

Content channel
button ( )Content channel
button ( )Serial cable

Power/USB cable

Output connector(Serial DB-9)

Output connectors(DVI)*

Monitor cables(DVI)* If your monitor has an HD-15 connector, use a DVI-to-HD15 adapter included with your Display unit to connect your monitor
to the monitor connector on your Display unit.

Note: To get the most out of your Matrox product, we recommend you use identicalmonitors (that is, monitors that support the same settings such as display resolution,
refresh rate, and aspect ratio). For information on the settings your monitor supports, see
your monitor documentation.

Matrox Veos – User Guide

7

WARNING: Don’t change monitor connections while your computer is turned on. While
your computer is turned on, it may be using monitor settings that are specific to thecurrent monitor connections. Some devices may be permanently damaged if incorrect
settings are used.

Step-by-step connection setup – Display unit
1

Connect the coaxial cable
Connect the input coaxial cable to the input
coaxial connector () on your Display
unit.
To connect your Display unit to another
Veos unit (Display or Repeater), connect asecond coaxial cable to the output coaxial
connector () on your Display unit.

2

Input coaxial
cable

Output coaxial
cable

Connect your monitors
If your monitor has a DVI connector,
connect it directly to the connector labeled() on your Display unit.
If your monitor has an HD-15 connector,
use a DVI-to-HD15 adapter included withyour Display unit to connect your monitor
to the monitor connector on your Display
unit.

Monitor cable

If your monitor has an RS-232 serial port
connector, attach one end of your RS-232
serial cable to the connector on yourmonitor. Attach the other end of the cable to
the DB-9 output connector () onyour Display unit.
Note: Some monitors that have RS-232
serial port connectors support daisy
chaining. For information on thecapabilities of your monitor, see yourmonitor documentation.

8

Matrox Veos – User Guide

Serial cable3Connect the Power/USB cable
Plug one end of the Power/USB cableprovided with your Display unit into the
USB connector () on your Display unit.
Power/USB cable

Plug only the power supply connector of thePower/USB cable into the external power
supply provided with your Display unit. The
USB connector remains unplugged.

Power supply
connector

Power/USB cable
USB connector

4

Check the indicator light
If the indicator light is on (green or red),
your Display unit is properly connected.
If the indicator light is off (black), make sure
your Display unit is properly connected andthat all connectors are properly fastened.
For more information, see “Description ofindicator lights”, page 12.

5

Indicator light

Check the content channel lights
If the content channel lights are green, your
Display unit is properly connected.

Content
channellightsIf the content channel lights are red, makesure the coaxial cables are properly
connected and that all connectors areproperly fastened.

Matrox Veos – User Guide9

6

Set the content channels
Press button 1 () to set the content
channel for monitor 1 (), and press
button 2 () to set the content channel
for monitor 2 (). You may need to press
the buttons repeatedly to cycle through theavailable content channels (CH01, CH02, orCH03).

Content channel buttons

Connection overview – Repeater unit
Output coaxial
connectors(BNC)

Coaxial cables

Input coaxial
connector(BNC)

Coaxial cable

Twisted pair
cable

Twisted paircables

Output jacks(RJ-45)

Input jack(RJ-45)

Step-by-step connection setup – Repeater unit
1

Connect the coaxial cable
Connect the input coaxial cable to the input
coaxial connector () on your
Repeater unit.
Input coaxial
cable

10 Matrox Veos – User GuideTo connect your Repeater unit to another
Veos unit (Display or Repeater), connect asecond coaxial cable to the output coaxial
connector () on your Repeater unit.

Output coaxial
cable

2

Connect the twisted pair cable
Plug one end of your twisted pair cable into
the RJ-45 input jack on your Repeater unit.
Input twisted
pair cable

Plug the other end of your twisted pair cable
into a PoE (Power Over Ethernet) power
supply unit (sold separately), then plug the
PoE power cord into your power supply.
To power another Repeater unit, plug one
end of your twisted pair cable into the RJ-45
output jack on your Repeater unit. Plug theother end of your twisted pair cable into the
RJ-45 input jack on the next Repeater unit.
3

Output twisted
pair cable

Check the indicator light
If the indicator light is on (green or red),
your Repeater unit is properly connected.
If the indicator light is off (black), make sure
your Repeater unit is properly connected
and that all connectors are properly
fastened. For more information, see“Description of indicator lights”, page 12.

Indicator lightYour Matrox product is now connected. Restart your computer and install your Matrox software (see“Software setup”, page 13).

Matrox Veos – User Guide 11

Description of indicator lights
The indicator lights on your Veos units provide status information on your connection setup. The
following describes the different indicator lights on your Veos units:
Red indicator light

Green indicator light

No indicator light (black)

Master unit

Unit is powered.
Unsupported display
resolution is selected.

Valid input signal isdetected.

Unit isn’t powered.

Display unit

Unit is powered.
No valid input signal isdetected.

Valid input signal isdetected.

Unit isn’t powered.

Unit is powered.
Coaxial cable may not be
connected or an
unsupported coaxial cable
is connected.

Coaxial cable is supported
and properly connected.

Unit isn’t powered.

Unit is powered.

Valid input signal isdetected.

Unit isn’t powered.

Display unit
(Content
channel lights)

Repeater unit

After restarting your computer, the indicator lights on your Veos units should all be green. If theindicator lights on your Veos units aren’t green, see “Troubleshooting”, page 14.

12 Matrox Veos – User Guide

Software setup
Note: This guide has references that are specific to the Matrox installation CD-ROM. If a CDROM wasn’t provided with your Matrox product, contact your Matrox representative.

This section describes how to install Matrox software for Windows
2000, Windows XP, Windows XP Professional x64, and Windows
Vista.
You may need administrator rights to install certain software. For
more information, see Windows documentation or contact yoursystem administrator.
1

Install your Matrox software
Insert the Matrox installation CD-ROM in your CD-ROM drive – the CD-ROM installation
program automatically starts.* Follow the on-screen instructions.

2

Change your display settings (optional)
After the installation is complete, you’ll be prompted to change your current display settings(for example, your display resolution). If you want to change your current display settings,
use Matrox PowerDesk software to change these settings. For more information on how tochange your display settings, see Matrox PowerDesk help.

Accessing PowerDesk
Your Matrox software includes Matrox PowerDesk software. This software helps you get the most outof your Matrox product. Use Matrox PowerDesk software to change certain display settings or accessMatrox features. To access PowerDesk, click its icon ( ) on your Windows taskbar. To see thePowerDesk icon, you may need to click the Show hidden icons button ( ) on your Windows
taskbar.
You can also access Matrox PowerDesk by clicking Start Æ All programs Æ Matrox Graphics Æ Matrox
PowerDesk-SE.
For more information on how to use Matrox PowerDesk, see Matrox PowerDesk help.

* If Windows doesn’t automatically start the setup program, you can run the setup program from the Umbrella folder of the
CD-ROM.

Matrox Veos – User Guide 13

TroubleshootingThis section addresses possible problems that could prevent you from using your Matrox product.

Problem
1Cause1Solution

2Cause1Solution

Computer doesn’t display information after Matrox product isconnected
Your Matrox product may not be properly connected.
Make sure your Matrox product is properly connected and that all connectors are properly
fastened. For more information, see “Connection setup”, page 4.
Your computer may be turned off.
Make sure your computer is turned on.

3CauseA display resolution may have been selected in Windows but may not be supported by yourMatrox product.

1Solution

Use Matrox PowerDesk software to change your display resolution. For more information,
see Matrox PowerDesk help.

Problem

No indicator light (black)

1CauseYour Power/USB cable or twisted pair cable
may not be properly connected.
Indicatorlight

1Solution

Make sure your Power/USB cable or twisted pair cable are properly connected. For more
information, see “Connection setup”, page 4.

Problem

Indicator light is red

1Cause1Solution

Master unit only – Your Master unit may not support the selected display resolution.
Make sure your Master unit supports the selected display resolution. For more information,
see Matrox PowerDesk help.

14 Matrox Veos – User Guide2CauseThe segment length of your coaxial cable may be too long.

1Solution

Make sure the segment length of your coaxial cable is supported by your Matrox product. For
more information, see “Product information”, page 21.

2Solution

To add more distance, connect one or more Repeater units to your setup. For more
information, contact your Matrox representative.

3Cause1Solution

4Cause

The coaxial cable or connector you’re using may not be supported by your Matrox product.
For more information on supported coaxial cables and connectors, see “Productinformation”, page 21.
The connector on your cable may not be properly crimped.

1Solution

Try re-crimping the connector on your cable.

ProblemContent channel lights on Display unit are red

1CauseYour Display unit can’t detect an input
signal.
Content
channellights1Solution

2CauseMake sure the coaxial cable is properly connected to the input coaxial connector on your
Display unit and all connectors are properly fastened.
The coaxial cable you’re using may not be supported by your Matrox product.

1Solution

For more information on supported coaxial cables, see “Product information”, page 21.

ProblemCan’t select one or more resolutions supported by your monitor

1CauseWindows may list certain display resolutions, even though they may not be supported byyour Matrox product.

1Solution

Make sure your Matrox product supports the selected display resolution. For more
information, see Matrox PowerDesk help.

2Solution

Make sure your Matrox software is installed. For more information, see “Software setup”,
page 13.

Matrox Veos – User Guide 15

2Cause1Solution

Windows identifies the highest display mode and discards all modes with a higher vertical or
horizontal resolution. In Windows 2000/XP, the highest display mode is the one with thehighest horizontal resolution. In Windows Vista, the highest display mode is the one with thehighest vertical resolution.
Disable Windows mode filtering to view all available display modes:
Windows XP –1

Right-click your Windows desktop background, then click Properties Æ Settings.

2

Select the display for your product, then click Advanced Æ Monitor. Make sure Hidemodes that this monitor cannot display is clear.

3

Click OK Æ OK.

Windows Vista –Problem
1Cause1Solution

2Cause1

Right-click your Windows desktop background, then click Personalize Æ Display
Settings.

2

Select the display for your product, then click Advanced Settings Æ Monitor. Make sure
Hide modes that this monitor cannot display is clear.

3

Click OK Æ OK.

Display on flat panel monitor appears blurry or uses only a portion of
the screen
You may be using different types of monitors.
To get the most out of your Matrox Veos product, we recommend you use identicalmonitors (that is, monitors that support the same settings such as display resolution, refreshrate, and aspect ratio). For more information on the settings your monitor supports, see yourmonitor documentation.
The image quality of your displays may need to be adjusted.

1Solution

Use the Adjust Image Quality option in Matrox PowerDesk to adjust the image quality ofyour displays. For more information, see Matrox PowerDesk help.

3Cause

You may be using a lower display resolution than what your flat panel monitor supports. If
your monitor supports display scaling, the image on your screen may appear blurry. If
display scaling isn’t supported, the display may use only a portion of your screen.

1Solution

Select the highest display resolution available. This generally results in better image quality.

16 Matrox Veos – User Guide

Problem
1Cause1Solution
2Cause1Solution
3Cause1Solution

4Cause1Solution

Wrong color balance, screen image off-center, or no picture at all
Your computer may be turned off.
Make sure your computer is turned on.
The power saving settings on your computer or monitor may not be properly set.
Adjust the power saving settings on your computer or monitor.
Your Matrox product may not be properly connected.
Make sure your Matrox product is properly connected and that all connectors are properly
fastened. For more information, see “Connection setup”, page 4.
Your secondary display may not be enabled in Windows.
Make sure your display is enabled:
Windows 2000/XP –1

Right-click your Windows desktop background, then click Properties Æ Settings.

2

Select any disabled display, enable the Extend my Windows desktop onto this monitor
check box, then click Apply.

Windows Vista –2Solution

5Cause1Solution

6Cause1Solution

1

Right-click your Windows desktop background, then click Personalize Æ Display
Settings.

2

Select any disabled display, enable the Extend the desktop onto this monitor check box,
then click Apply.

If no secondary display is available in Windows, your secondary display may not be enabledon your system. For more information on how to enable your secondary display, see yoursystem or graphics hardware documentation.
You may be using different types of monitors.
To get the most out of your Matrox Veos product, we recommend you use identicalmonitors (that is, monitors that support the same settings such as display resolution, refreshrate, and aspect ratio). For more information on the settings your monitor supports, see yourmonitor documentation.
Your monitor video controls may be improperly set.
Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.

Matrox Veos – User Guide 17

7CauseYour monitor may not be properly connected.

1Solution

Make sure your monitor is properly connected to the connector on your Display unit.

2Solution

Make sure the monitor power cable is firmly in place.

3Solution

Make sure the connection to the back of the monitor is firmly in place.

8CauseIf your monitor supports multiple input sources (analog/digital), it may be configured to use
the wrong source.

1Solution

Make sure your monitor is using the correct input source. For more information on selecting
the input source for your monitor, see your monitor documentation.

2Solution

Change your connection setup to use a different input source.

Problem

After the startup screen, or after display settings are changed, thescreen image is garbled or unusable(blank screen, rolling or overlapping screen images)

1CauseAn unsupported display mode may have been selected.

1Solution

If one of your displays is usable, use Matrox PowerDesk to change your display mode. For
more information, see Matrox PowerDesk help.

2Solution

If all your displays are unusable, change your display resolution in Windows.
1

Restart your computer in VGA mode.
Windows 2000/XP/Vista –a

Click Start Æ Shut Down Æ Restart Æ OK* to restart your computer. (* Dependingon your version and configuration of Windows, this part of the step may not benecessary.)
If your primary monitor is unusable, see your system manual for information on
how to restart your computer using a hardware control.

b

Before Windows starts, press [F8] for the Windows startup menu to appear. (If [F8]doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)
Select “VGA mode” (or “Low resolution video”), then press [Enter].

2

Change your display resolution:
Windows 2000 –a

Right-click your Windows desktop background, then click Properties Æ Settings.

bMove the Screen area slider to a lower setting, then click OK.

18 Matrox Veos – User Guide

Windows XP –a

Right-click your Windows desktop background, then click Properties Æ Settings.

bMove the Screen resolution slider to a lower setting, then click OK.

Windows Vista –3

Problem
1Cause1SolutionaRight-click your Windows desktop background, then click Personalize Æ Display
Settings.

bMove the Resolution slider to a lower setting, then click OK.

Restart your computer normally.

Matrox product isn’t automatically detectedYour Matrox product may not be properly connected.
Make sure your Matrox product is properly connected and that all connectors are properly
fastened. For more information, see “Connection setup”, page 4.

2CauseYour Matrox product may not support the selected display mode.

1Solution

Make sure your Matrox product supports the selected display mode.

Problem

Screen image defects appear(tearing)

1Cause

You may be using a higher display resolution than what your graphics hardware supports.

1Solution

Select a lower display resolution. This generally results in better image quality.

2Solution

If you’re using a 32-bit color palette, try using a 16-bit color palette instead.

Problem

Program window or dialog box doesn’t appear on screen

1CauseAnother window or dialog box may be covering the window or dialog box you want to see.

1SolutionMove, close, or minimize any window or dialog box that may be covering the window or
dialog box you want to see.

Matrox Veos – User Guide 19

2CauseIf you’re using multi-display mode, the program window or dialog box may be in a display
or on a monitor that’s unusable. (For example, your monitor may not be properly connected
or configured.)

1Solution

Make sure all the displays and monitors you want to use are usable. For more information,see other troubleshooting items in this guide.

3CauseThe program window or dialog box may be somewhere off-screen.

1Solution

If the program window you want to see is named on the Windows taskbar, right-click it andselect Maximize. (If you click Restore the program window goes back to its previous
position. To fix this problem, see the other solutions.)

2Solution

Manually move the program window or dialog box:

3Solution

1

Press [Alt]+[Space].

2

If you see a pop-up menu, click Move. If you don’t see a pop-up menu, press [M] (forMove).

3

Press one of the arrow keys once and move your mouse pointer to where you want thewindow or dialog box to appear, then click that spot on your Windows desktop. The
program window or dialog box should appear where you clicked.

Windows 2000/XP/Vista –1

Click the Matrox PowerDesk icon () on your Windows taskbar, then click Desktop

Management.

To see the PowerDesk icon, you may need to click the Show hidden icons button (on your Windows taskbar.
2

3

Enable one or more of the following features:Open program windowsCenter dialog boxes and message boxes

Choose where you want the program window or dialog box to appear.

For more information, see Matrox PowerDesk help.

20 Matrox Veos – User Guide)

Product information
Specifications
Matrox Veos
Multi-channel support, configurable RS-232 link, landscape or
portrait monitor orientation, unlimited iterations of Display and
Repeater units

Key features
Monitor support

Digital or analog

Dimensions

6.63” (W) x 5.19” (D) x 1.25” (H)Coaxial cable type supported*
Twisted pair cable typesupported
Connector type supported

Belden 1694A or equivalent SMPTE 424M compliant 75 Ohm coaxial
cable (bare copper center conductor, high velocity dielectric
insulation, foil/braid shielding)CAT5 or CAT6
BNC
Master, Display: external 5 VDC, 3A
Repeater: PoE

Power supply
DVI-to-HD15 adapters(included only with Display unit)

RS-232 capability

2
Unidirectional from Master to Display

Preset display resolutions†1920 × 1080
1360 × 768
1280 × 768
1280 × 720

Maximum distance per unit

100 m (328 ft)
88,000 Hrs @ 30°C

MTBF
Certifications‡Class A: FCC, CE, ACMA, VCCI* For a list of supported cables, contact your Matrox representative.
† Listed are the manufacturer’s default settings. Additional display resolutions are available through Matrox PowerDesk software.
For more informaion, see Matrox PowerDesk help.
‡ For more information, see page 30.

Notes


Matrox PowerDesk software supports only Windows 2000, Windows XP, Windows XP
Professional ×64, and Windows Vista.

Matrox Veos – User Guide 21

The display resolutions and refresh rates available depend on your monitor and software
monitor settings. For more information on the capabilities of your monitor, see yourmonitor documentation.



If you’re using multiple monitors, your Matrox hardware uses the same display
resolution and monitor settings for all your monitors. The display resolution andmonitor settings (such as refresh rate) will be the ones selected in Matrox PowerDesk
multi-display settings.

While using some graphics hardware and software, certain limitations may apply. For
more information on the capabilities of your graphics hardware, see its documentation.

Some older monitor models may not be supported by your Matrox Veos product. For
more information, contact your Matrox representative.



To get the most out of your Matrox product, we recommend you use identical monitors(that is, monitors that support the same settings such as display resolution, refresh rate,
and aspect ratio). For more information on the settings your monitor supports, see yourmonitor documentation.

While adjusting your image quality or changing your content channels, your displays
may become blank for a few seconds.

While using the display rotation feature, all your displays must use the same orientation.

While an unsupported display mode is selected, your displays may be unusable.

22 Matrox Veos – User Guide

Customer support
Matrox Web
Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature,press releases, technical material, a sales office list, trade show information, and other relevantmaterial.


Visit the Matrox Graphics Web site at www.matrox.com/graphics.

E-mail questions or comments regarding the site to webmaster@matrox.com.

If you have a problem
Matrox values your business and offers preferred support for your Matrox product. For productsupport, contact your Matrox representative or visit our technical support Web site atwww.matrox.com/graphics/support.

Information we need
Please give a complete description of the problem, and include:Matrox product serial number, model number, revision number, display mode (display
resolution and refresh rate), firmware version, and PowerDesk version.

Graphics hardware model, processor speed, and amount of memory.

Operating system, version, and service pack.

Brand and model of any other graphics cards and devices installed on your system.



Monitor brand and model name.

Matrox Veos – User Guide 23

Where to get information
For information on PowerDesk software:
Windows 2000/XP/Vista –1

Click the PowerDesk icon ( ) on your Windows taskbar to access the main
PowerDesk menu. To see the PowerDesk icon in Windows XP/Vista, you may needto click the Show hidden icons button ( ) on your Windows taskbar.

2

Click About.

For system information:
Windows 2000 – Right-click the My Computer icon on your Windows desktop
background, then click Properties.
Windows 2000/XP – Click Start Æ Programs Æ Accessories Æ System Tools Æ System
Information.



Windows XP – Click Start Æ Settings* Æ Control Panel Æ Performance andMaintenance* Æ System (double-click*). (* Depending on your configuration of

Windows, this part of the step may not be necessary.)Windows Vista – Click Start Æ Settings* Æ Control Panel Æ System and MaintenanceÆ System (double-click*). (* Depending on your configuration of Windows, this partof the step may not be necessary.)

24 Matrox Veos – User Guide

Warranty
A. Limited Warranty Statement
1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that
Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials andworkmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original enduser purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below.
2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does
not apply to any:a. improper or inadequate maintenance;
b. incompatibilities due to the user’s hardware or software applications with or in which the Matrox productinterfaces;c. product of a special or custom-made nature;d. unauthorized modification or misuse;e. improper installation, misapplication or negligence;
f. operation outside the product’s environmental specifications;g. improper site preparation or maintenance;
h. software;i. other causes that do not relate to a product defect;j. defects or damage suffered as a result of force majeure (including theft);k. defects or damage suffered as a result of normal wear and tear, and/or
l. stolen goods.
3. If Matrox receives, during the applicable warranty period, notice of a defect in a warranted hardware product and thedefective Matrox product in question, Matrox shall at its sole option, either repair or replace the product, and shallreturn the repaired product or a replacement product within a reasonable delay. The replacement product may not
be new, provided that it has functionality at least equal to that of the product being replaced.
4. This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized
dealers.
5. This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights
which vary from state to state in the United States, from province to province in Canada, and from country to country
elsewhere in the world.

B. Limitations of Warranty
1. NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND,
WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO MATROX PRODUCTS. MATROX SPECIFICALLYDISCLAIMS (and the customer, by accepting the Matrox product, specifically accepts such disclaimer and waives)
ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIEDWARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND
THE WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO THE HARDWARE AND/OR SOFTWARE.
MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS, IN WHOLE OR IN PART, WILL BE
FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS.
2. To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer
purchases the Matrox product, this Limited Warranty Statement shall be deemed modified to be consistent with such
local law. Under such local law, certain limitations of this Limited Warranty Statement may not apply to the consumer.
3. To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the customer’s soleand exclusive remedies.

Matrox Veos – User Guide 25

C. Limitations of Liability
1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO
EVENT SHALL MATROX BE LIABLE FOR:a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether
based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages,
and/orb. damages arising from the loss of use, data, production revenue and/or profit of in connection with the Matrox
product or any business interruption.
2. Without prejudice to the foregoing, any liability of Matrox for any breach of warranty shall be limited to the amount
paid by the customer for the defective hardware in question.
3. To the extent allowed by local law, Matrox’s entire liability and the customer’s exclusive remedy shall be the repair
or replacement of any defective product during the warranty period. Matrox does not offer any other warranty withrespect to Matrox hardware or software or any other hardware or software.
4. Customer shall be responsible for all applicable taxes, duties and customs fees on any replacement unit, as well as
all transport, insurance, storage and other charges incurred on all returned products.

D. Obtaining Service
1. Verify that your Matrox product was installed and configured according to the information in its accompanying
documentation.
2. Read the “Troubleshooting” information included with the Matrox product to see if you can solve the problem
yourself.
3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product.
4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave allidentification stickers on the product. Pack the product in its original box and return to your Matrox dealer where theproduct was purchased, together with your proof of purchase. Your Matrox dealer will return the product for you.
Alternatively, if this first option is unavailable to you, you may contact the Matrox Technical Support group who will
issue an Return Merchandise Authorization (RMA) number, upon receipt of adequate proof of purchase, and informyou of shipping instructions. DO NOT RETURN THE PRODUCT TO MATROX WITHOUT MATROX’S RMA NUMBER
AND EXPRESS AUTHORIZATION.

E. General
This limited warranty shall be governed by the laws of the Province of Quebec, Canada and the federal laws of Canada
applicable therein and the courts of the Province of Quebec shall have exclusive jurisdiction to hear and decide any
dispute instituted by the customer in connection with this limited warranty; the customer waives, by accepting the
product, its rights to institute proceedings in connection with this warranty against Matrox in any jurisdiction other thanQuebec.

26 Matrox Veos – User Guide

Software license agreement
Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights arereserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations:
1. The license is for the original purchaser only, and is not transferable without written permission of Matrox.
2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser. You
may not use the Software on more than a single computer, even if you own or lease more than one computer, without
written consent of Matrox.
3. The original purchaser may make back-up copies of the Software for his or her own use only, subject to the use
limitations of this license.
4. The original purchaser may not engage in, nor permit third parties to engage in, any of the following:•

Providing or disclosing the Software to third parties.

•

Providing use of the Software in a computer service business, network, time-sharing, multiple CPU or multi-userarrangement to users who are not individually licensed by Matrox.

•

Making alterations or copies of any kind in the Software (except as specifically permitted above).

•

Attempting to unassemble, de-compile or reverse engineer the Software in any way.

•

Granting sublicenses, leases, or other rights in the Software to others.

•

Making copies, or verbal or media translations, of the user’s guide.

•

Making telecommunication data transmissions of the Software.

Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser.
Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original
Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
Limited warranty

Matrox warrants to you, for a period of 90 days normal use from your date of purchase, that:

1. The CD/disks on which the software is furnished and the documentation are not defective.
2. The Software is properly recorded upon the CD/disks included.
3. The documentation is substantially complete and contains all the information Matrox deems necessary to use thesoftware.
4. The Software functions substantially as described in the documentation.
Matrox’s entire liability and your exclusive remedy shall be the replacement of any CD/Disks or documentation notmeeting these warranties, which is returned to Matrox or an authorized dealer, together with a copy of your paid receipt.
The above is the only warranty of any kind, either express or implied, including, but not limited to the implied warranties
of merchantability and fitness for a particular use that is made by Matrox on this Licensed Software. In no event shallMatrox be liable to you or to any third party for consequential, special, indirect or incidental damages which you may
incur as a result of using the licensed software, including, but not limited to, loss of data, or information of any kind which
you may experience.

Matrox Veos – User Guide 27

IndexC
Cable
Power/USB

6, 9

H

S

Hardware 2
Required 3

SoftwareSetup 13
Supplied 3

13

CD-ROM, Matrox

Connection setup 4–12, 19
Display unit 7–10, 15
Master unit 5–7, 14
Repeater unit 10–11

I

Connector
BNC 7, 10, 21
DB-9 5, 6, 7, 8
DVI 5, 8
HD-15 5, 8
RJ-45 10
RS-232 6, 21
USB 6

M

Content channel
Customer support

9, 10, 15, 22
23

Indicator light

Display
Settings

23
Troubleshooting 14–20
Display unit 15
Master unit 14
Repeater unit 15
Technical assistance

Monitor
Connection setup

8, 18

P

V

Power supply 21
Indicator light 7, 9, 11, 12, 14
Power over ethernet 11
Power/USB cable 6, 7, 9

Veos units
Display 2, 4, 15, 18
Master 2, 4
Repeater 3, 4PowerDesk

D

T

12

3, 13, 21, 24
21–22

VGA

18

Product information

W
13

4, 8
25–26
Web, Matrox 23
Warning

Warranty

28 Matrox Veos – User Guide

Thank you for choosing Matrox
Please register online (http://www.matrox.com/graphics/registration) to be eligible
for customer support, new product announcements, and information on special offers
and upcoming events.

USA

FCC Compliance Statement
Compliance

Remark for the Matrox hardware products supported by this guide This equipment has been tested and found tocomply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions manual, may cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliancecould void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor tothe card is required to meet FCC requirements.
CANADA(English) Industry Canada Compliance Statement
Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed theClass A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry
Canada.

(Français) Conformité avec les exigences du ministère de l’Industrie Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ce present appareil numérique n’émet aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans leRèglement sur le brouillage radioélectrique édicté par Industrie Canada.
JAPAN

VCCI Compliance Statement
Remark for the Matrox hardware products supported by this guide This is a Class A product based on thestandard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If thisequipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required totake corrective actions.

EUROPE(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 89/336/EEC for a Class A digital device. They have been tested and found to comply with
EN55022/CISPR22 and EN55024/CISPR24. In a domestic environment these products may cause radio interference inwhich case the user may be required to take adequate measures. To meet EC requirements, shielded cables must be
used to connect the monitor and other peripherals to the card. These products have been tested in a typical class A
compliant host system. It is assumed that these products will also achieve compliance in any class A compliant system.

(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 89/336/EEC pour les unités numériques de classe A. Les tests effectués ont prouvé qu’elles sontconformes aux normes EN55022/CISPR22 et EN55024/CISPR24. Le fonctionnement de ces produits dans unenvironnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre lesmesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ouautres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typiquecompatible classe A. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe A.

(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 89/336/EEC für ein digitales Gerät Klasse A. Sie wurden getestet und entsprechen demnach
EN55022/CISPR22 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel
verwendet werden. Diese Produkt wurden in einem typischen, der Klasse A entsprechenden, Host-System getestet. Es
wird davon ausgegangen, daß diese Produkte auch in jedem Klasse A entsprechenden System entsprechend
funktionieren.

(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 89/336/EEC relativamente ai dispositivi digitali di Classe A. Sono stati provati e sono risultati conformi alle norme
EN55022/CISPR22 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, ilmonitor e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in
un tipico sistema host conforme alla classe A. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità
in qualsiasi sistema conforme alla classe A.

(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase A. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso elusuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables
apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en
un típico sistema anfitrión que responde a los requisitos de la clase A. Se supone que estos productos cumplirántambién con las normas en cualquier sistema que responda a los requisitos de la clase A.

EUROPE(English) European user’s information – Directive on Waste Electrical andElectronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/weee) for recycling information.

(Français) Informations aux utilisateurs Européens – Règlementation desdéchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/weee) pour l’information concernant le recyclage.

(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektround Elektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/weee) für Recycling-Informationen.

(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/weee) per le informazioni di riciclaggio.

FranceAvertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sontsusceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.

Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte deconscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou
votre enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles,
perte de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser dejouer et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo • Ne vous tenez pas trop près del’écran. • Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez depréférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez desommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.

Copyright © 2008 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle
Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.

Trademarks • Marques déposées • Warenzeichen • Marchi registrati •Marcas registradas

Trademarks

Matrox Electronic Systems Ltd. /Matrox Graphics Inc.................................................. Matrox®, DualHead®, CenterWINDOW™, DVDMax™,
GigaColor™, ASM™, ATC™, AuroraVX3mp™, AuroraVX™,
DualHead2Go™, EpicA™, Equinox™, Extio™, G400™, G450™,
G550™, Marvel™, MED2mp™, MED2mp-DVI™, MED3mp-DVI™,
MED4mp™, MED5mp-DVI™, MED5mp™, Millennium™, MMS™,
Multi-Monitor Series™, MultiDesk™, P650™, P650™ Low-profile,
P690™, P750™, Parhelia™, Parhelia™ APVe, Parhelia-512™,
Parhelia-LX™, Parhelia HR256™, PJ4OLP™, PowerDesk™,
PowerSpace™, QID™, Quad Information Display™, RAD™, Quick
Connect™, MaxVIEW™, MGA™, MGA-G100™, MGA-G200™,
Onyx™, PixelTOUCH™, PrecisionCAD™, Precision SGT™,
QuickDesk™, RAD2mp™, RAD3mp™, RAD9mp™, RAD PCI™,
RAD PCIe™, RADQ2mp™, Rainbow Runner®, SonoVUE™,
SPECTRUM™, TheatreVUE™, TripleHead™, TripleHead2Go™,
Veos™, Xenia™
Adobe Systems Inc. ................................................. Acrobat®, Reader®
Apple Computer, Inc. ............................................... Apple®, Mac®, Mac OS®
Belden Inc. ............................................................... Belden®
Dolby Laboratories, Inc. ............................................ Dolby®, Dolby Digital®
Intel Corporation ....................................................... Intel®, Pentium®
International Business Machines Corporation .......... IBM®, VGA®
Macrovision Corporation........................................... Macrovision™
Microsoft Corporation ............................................... Aero™, Direct3D®, DirectDraw®, DirectShow™, DirectX™,
Microsoft®, MS-DOS®, PowerPoint®, WindowsST®, WindowsNT®, Windows Server®, Windows Vista™
Silicon Graphics, Inc. ................................................OpenGL®
Silicon Image, Inc. ..................................................... PanelLink™
U.S. Environmental Protection Agency ..................... Energy Star™

• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationallyand internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques
déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous lesautres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. •(Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Allesonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano)
I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi
commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas
registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas lasdemás marcas y nombres comerciales reconocidos a nivel nacional e internacional.

(English) Disclaimer

Disclaimer

THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The
information provided by this document is believed to be accurate and reliable. However, no responsibility is assumedby Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of Matrox Graphics Inc.

(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES À TOUT MOMENT SANSPRÉAVIS.
Matrox Graphics Inc. se réserve le droit de modifier les spécifications à tout moment sans préavis. Les informations
contenues dans ce manuel sont reconnues comme étant précises et fiables. Cependant, Matrox Graphics Inc. n’assume
aucune responsabilité concernant leur utilisation, ni leur contrefaçon ou les autres droits des tiers résultant de leurutilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet de Matrox Graphics Inc.

(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG
GEÄNDERT WERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Es
wird keine Garantie für die Richtigkeit des Inhalts dieses Handbuchs übernommen. Weiterhin übernimmt die Matrox
Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, weder für Verstöße gegen Patentrechte
noch für andere Rechte Dritter, die aus seinem Gebrauch resultieren mögen. Es werden keinerlei Lizenzrechte gewährt
für sämtliche Patente oder Patentrechte der Matrox Graphics Inc.

(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE SENZAPREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunquemomento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e
attendibili. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità per il loro utilizzo, comenessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo.

(Español) Renuncia
LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN
CUALQUIER MOMENTO.
Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La
información facilitada en este documento se considera que es exacta y fiable. Sin embargo, Matrox Graphics Inc. no
asume ninguna responsabilidad por su uso; ni por cualquier infracción de patentes u otros derechos de terceras partes
derivados de su uso. No se concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox
Graphics Inc.

Matrox Graphics Inc.
1055 Saint Regis Boulevard
Dorval, Quebec, Canada H9P 2T4
North America: 1-800-361-1408
International: (514) 822-6000
Email: graphics@matrox.com

Web site: www.matrox.com/graphics
Technical support:
www.matrox.com/graphics/support
To locate the sales office nearest you, visit
www.matrox.com/graphics/contact