2022

ImpactReportTable of Contents
A Letter from
Our CEO

2

01

04

07

Building Diverse and
Healthy Teams
7

Environmental
Sustainability

SASB Index 

02

05

Positive Play

18

03

Privacy andSecurity 

27

Key Data Points

34

06

Social Impact

23

Governance

44→ Workforce
Representation
10→ Voluntary Attrition
12→ Employee Engagement14→ Impact in Our
Communities
24→ GHG Emissions28→ Energy Use29
→ Water Use
29

38

Tap the logo on any
page to quickly
jump back to theTable of Contents.
2022 Impact Report1

A Letter from Our CEO

A Letter From Andrew Wilson, Our CEO
Our mission at Electronic Arts has long
been to inspire people to tap into thepositive power of play. The most enduring
impact is powerful: encouraging us to
pay that goodwill forward into wider
aspects of our lives.
Play has always strengthened relationships
new and old, helping us discover and build
communities in which we feel a deeper
sense of belonging. It continues uniting
us today and will connect us in new andunexpected ways tomorrow.

“As we look to the future,
we are committed tobeing agents of change
by expanding the powerof positive play for
generations to come.”

2022 Impact Report

This purpose drives our ecosystem of
Impact, which we’ve outlined in this latest
report. Our talented people are coming
together to create the worlds, the stories,
and the experiences to inspire nearly
600 million in our global network to makepositive change in the communities where
we live, work and play.

for the broader industry with leadershipcommitments, such as the Accessibility
Patent Pledge: where game developers canaccess royalty-free, accessibility-centered
technology patents.

underrepresented groups. That’s why we’ve
committed $5 million over five years via
the John Madden Legacy Commitment
to Education fund, and other avenues tosupport STEAM initiatives.

As the realities of climate change become
ever-more present, we continue tointegrate sustainability across our business.
As our global community continues tomove to digital, we’re also seeing added
environmental benefits through the
reduction of packaging and distribution.
More recently, we have advanced ourunderstanding of our emissions and how we
can reduce them, including using renewableenergy. Ten of our data centers and four
offices are now sourcing 100% renewableenergy. We look forward to sharing more
about our progress as we scale our efforts.

Our values fuel our creativity, pushing us to
put our imaginations to work for the goodof our teams, our players, and our world.
I, along with EA’s executive management
team, continue to listen, learn, and growwith our diverse communities. As we lookto the future, we are committed to being
agents of change by expanding the powerof positive play for generations to come.

What you’ll see are examples of how we’reliving our purpose and values every day.
Our work to foster a safe and healthy
culture – based on integrity and mutual
respect – will never stop but rather
constantly evolve to meet our growing,
diverse employee and player base.

As I look across all that we do, I see our
global community of players returning togames, again and again, to play, watch,create and connect with those they love.
With this, I believe that the future of social
impact will span both physical and virtualenvironments, and we hope to embrace thiseven more to achieve a deeper and wider
impact for society.

We remain committed to positive play,inclusive design and accessibility in ourgames and experiences. In addition to
inclusive design tools to empower players
to self-express and create content they
identify with, we are driving innovation

At EA, we’re passionate about expanding
the positive power of play in gamingand entertainment experiences todrive interest and curiosity in STEAM(Science, Technology, Engineering, Arts,
and Mathematics), particularly among

Sincerely,

Andrew Wilson

2Introduction

ESG Highlights and Commitments

46

4K

percentage point

non-profits supported andincrease in underrepresented
talent in executive (VP+) roles
over the last two years

Progress in Companywide representation
among women andunderrepresented talent$9.5M

in total giving throughSocial Impact efforts

Continued leadership in

Inclusive Design

Ten of our data
centers and four of ouroffices are sourcing

100%

renewable energy

Scope
1 and 2emissions disclosed
for the first time2022 Impact Report3Introduction

Our Mission, Opportunity,
and Strategy
Our mission is to inspire the world to play. We are a
global leader in digital interactive entertainment, which
is a top choice for play, an important way to connect
with friends, and a vehicle for self-expression.
The addressable market for our games and services isbroad and diverse across lines of gender, race/ethnicity,
geography, and generation. Players live in nearly every
country in the world1 and nearly half of the gaming
population in top markets is female2. We continue to see
Gen Alpha and Gen Z turning to games as their primarysource of entertainment. We believe that the future ofentertainment is interactive and that the consumptionof entertainment and sport is deeply social.
We anchor our business strategy on delivering amazing
content and services to more players whenever andwherever they want to play. Our goal is to build fromthis core alongside these secular shifts and invest in
new areas of opportunity which we believe will translate
into sustained growth. These include:• Providing creation tools for the community to engage
more deeply with our content and experiences• Aggregating and distributing our content andexperiences to more players, on more platforms, inmore geographies, and more business models• Harnessing the power of the social ecosystems inand around our games
1

Newzoo Global Games Market Report 2021

2

Newzoo “Zooming in on Female Gamers”
2022 Impact Report

Net Revenue FY18 - FY22

Business Snapshot$7.5 Billion$6.991$5.537$5.150Total Net Revenue$2.76$6.5 Billion$5.5 Billion$6.991B$5.629Diluted Earnings Per Share$4.998B$4.950$4.5 Billion

Live Services & Other Net Revenue$3.5 Billion
FY18

FY19

FY20

FY21

FY22

$1.899B
Operating Cash Flow

4

Introduction

Our ESG approach supports ourbusiness strategy and is guided
by our purpose, values, andstakeholder expectations. ESG
covers a company’s non-financial
practices around its people,
customers and communities thatinvestors have signaled they use
to make investment decisions.
The progress in this reportreflects our long-term
commitment to many ESG
topical areas. We believe that adiverse and inclusive workforce
that creates authentically
representative games andservices can expand the positive
power of play and lead to growthin our business. Therefore, we aim
to lead with respect to building
diverse and healthy teams andpromoting positive play in ourgames and experiences. These
leadership opportunities aresupported by programs tocreate positive social impact
and manage our environmental
footprint. All of our efforts
are supported by foundational
programs and practices related
to privacy and security andcorporate governance.
2022 Impact Report

In early 2022, we conducted a materiality assessment which included third party peer and industry benchmarking, reporting
frameworks review, and stakeholder interviews. The results inform our ESG approach, prioritization, and communicationof progress through our Impact Report. We intend to complete the materiality assessment biennially to help us better
understand the issues that matter most to our stakeholders so that we can engage and respond with transparency.

Materiality Map

Diverse &Healthy Teams
Positive Play
Governanceand Ethics
Importance to Stakeholders

Our ESG Approach

Data Privacy &Cybersecurity

Climate Change& GHG Emissions
Social Impact

Political Activities& Transparency
Responsible AI
Water
Management

ESG Strategy, Governance& Disclosure
Supply Chain
Sustainability

LegendAccess & Affordabilityof Technology

Environment
SocialWaste
Management

GovernanceImportance to Business Success5

Introduction

Recognition
We’re proud to be recognized for our efforts to expand the positive power of play while creating a workplace thatis diverse equitable and inclusive, where people have the opportunity to fulfill their potential.

World’s Best Employers 2021
ForbesWorld’s Most Admired Companies 2022
FortuneCanadian Best Midsize Places To Work
(Full Circle)
Gamesindustry.biz

Best Places to Work in the UK Games
Industry (Criterion Games)
Gamesindustry.biz

100 Best Places to Work in Austin 2022;
100 Best Large Companies to Work forin 2022 (Glu Mobile)
Built In

2022 Impact Report

The Health and Wellbeing Award (Criterion
Games & Industrial Toys)
GamesIndustry.biz

Best Place to Work for LGBTQ+ Equality

Top Companies for Women Technologists

Human Rights Campaign Foundation

Anita B

U.S. Best Places to Work (Respawn & Maxis)

America’s Best Midsize Employers 2022

Gamesindustry.biz

Forbes6

01

Building
Diverse and
Healthy Teams

We believe we’re at our bestwhen we listen, learn, andgrow together. We strive
to create a workplace thatis diverse, equitable, andinclusive, where people havethe opportunity to fulfill theirpotential. This philosophy
is central to all our people
practices and culture.

Building Diverse and Healthy Teams

Our People

Highlights:

Our people create amazing games and services that are representative of our diverse player base and are expanding the positive
power of play. This starts with a workplace that is diverse, inclusive, and encourages employees to show up as their authentic
selves. At Electronic Arts, our people are the key to our success, and we’re committed to:

Hired underrepresented
talent above current
representation rates for the1

Integrating
diversity, equity,and inclusion(DEI) in ourpeople practices
to drive results

2

A safe, healthy, andsupportive culturethat prioritizes
engagement,
listening, and action

3

Inclusive talent
practices tosupport thedevelopment ofour people andthe growth ofour businessfourth consecutive year.

Progress in company-wide
representation of women andunderrepresented talent.

46 percentage point
increase in underrepresented

talent in executive roles (VP+) overthe last two fiscal years.

Continued to achieve basepay equity on the basis of genderglobally and race/ethnicity in the U.S.

A Growing Workforce
As our workforce has grown, both organically and throughacquisitions, we’re proud that more people will benefit fromour leading programs and practices.
15

10

12,899
9,330

9,782

9,832

FY18

FY19

FY20

10,963502022 Impact Report

FY21

FY22

8

Building Diverse and Healthy Teams

Diversity, Equity, and Inclusion in
Our Workforce
Our business strategy, diverse player base, andglobal reach require a workforce that reflects andrespects the different identities and experiences ofour players. We invest in DEI across our business toempower our people, actively foster inclusion, andshape the future of Electronic Arts.
We work to embed inclusion across our systems,
process, and culture to:• Attract, develop, and retain great talent that can
thrive and do their best work

DEI Governance
Our Global Diversity Council guides our commitment
to DEI. The Council is led by our CEO and includes
members of our executive team. In FY22, we
expanded the Global Diversity Council and added
Executive Advisors to our employee resource groups
to deepen leadership engagement. In addition,
each member of our executive team maintains an
Inclusion Action Plan for their business unit designed
to cultivate a more inclusive employee experience
with leadership accountability. The Nominating andGovernance Committee of our Board of Directors
ultimately oversees our efforts.

• Develop relatable content and games• Expand into new and diverse markets• Authentically represent players around the world

We’re Committed to Making
Progress Everyday
We will continue to build our teams, resources, andstrategies for a best-in-class DEI practice, setting
the standard in our industry, workplace, games, andservices. We will lead with our actions, embedding
DEI in our systems, tools, and practices across
our operations. As we make progress, we remaincommitted to improving public disclosure withrespect to our DEI aspirations.

2022 Impact Report9Building Diverse and Healthy Teams

Workforce Representation
GlobalOverall

PeopleLeaders

Technical
Roles

FY21

FY22

FY21

FY22

FY21

FY22

Women

24.5%

25.5%

22.3%

24.7%

18.2%

19.4%

Men

75.5%

74.5%

77.7%

75.3%

81.8%

80.6%

Overall

U.S

PeopleLeaders

Technical
Roles

FY21

FY22

FY21

FY22

FY21

FY22

White

53.9%

53.4%

59.4%

60.3%

53.3%

53.1%

Asian

22.1%

21.8%

18.8%

18.4%

24.9%

24.4%

Hispanic or Latinx

8.4%

8.7%

6.2%

5.5%

7.1%

7.7%

Black or African American

3.6%

3.8%

3.0%

3.3%

2.9%

3.1%

Two or More Races

4.4%

4.6%

3.8%

3.6%

3.8%

3.6%

American Indian or Alaska Native

0.3%

0.2%

0.1%

0.2%

0.2%

0.1%

Native Hawaiian or Other Pacific Islander

0.2%

0.2%

0.1%

0.1%

0.1%

0.1%

Underrepresented Talent By Ethnicity1

16.9%

17.5%

13.2%

12.7%

14.2%

14.8%

Leadership GrowthOver the last two fiscal years, we have sharply increased the percentage of our
executive positions (VP+) with underrepresented talent. This strategic focus
supports diverse talent across Electronic Arts by providing greater opportunity for
advocacy and sponsorship. Our progress demonstrates that underrepresented
talent can thrive and achieve their long-term aspirations at Electronic Arts.
35

33.6%

1

30

Includes Black or African American, Hispanic or Latino, Two or More Races, American Indian or Alaska Native and Native
Hawaiian or Other Pacific Islander.

28.1%
26.7%
25

23%

24%

22.1%
20

FY'20

FY'21

Director and Above2022 Impact Report

FY'22

Executive (VP+)

10

Building Diverse and Healthy Teams

1

Integrating DEI in Our
People Practices to
Drive Results

Inclusive Hiring Practices
We have inclusive recruiting strategies that have
led to hiring underrepresented talent above
current representation rates for four straightyears. These strategies as well as partnerships andevents with nonprofits, colleges, and universities
help us identify diverse talent inside and outside of
our organization. In FY22, we expanded our Hiringfor Results program to educate and train even moreleaders on Electronic Arts’ fair and predictablehiring process.
Substantially all of our hiring includes diverse
candidates in the initial pool, and we go further by
zeroing in on two later stages of the hiring processthat our research shows best drives hiring outcomes:

2022 Impact Report

Recruiter Review: The stage at which our talentacquisition team reviews and assesses candidates andprovides recommendations to the hiring manager
Hiring Manager Interview: The slate of candidates
that the hiring manager interviews
To address these critical stages, all business unit
leaders and our talent acquisition leadership haveaspirations for each of these two stages of the hiring
process. These aspirations are treated consistently
with other annual goals established by business unit
leaders. They are grounded in current representationlevels and the hiring plans for each business unit.
They are expected to result in year-over-year growthin underrepresented talent across our workforce.
Leaders are held accountable through monthly andquarterly progress reports. Electronic Arts makes
clear that all people managers are expected to lead
inclusively and develop others, and their performanceon these measures can impact their compensation.

Next Generation Talent
We believe that investments in next generation
talent provide the opportunity to build
and maintain a diverse workforce over the
longer-term. We engage core schools andstrategic partnerships to drive exposure to
our career opportunities within untapped
communities of underrepresented talent.
Outreach includes Historically Black Collegesand Universities, Hispanic Serving Institutions,and partnerships with organizations such as
the Jackie Robinson Foundation, the Hispanic
Scholarship Fund, the Reboot Coalition, andthe National Society of Black Engineers. In
FY22, Electronic Arts hired 353 student interns
and 175 new graduates. Forty two percent of
our interns became full-time employees.

11Building Diverse and Healthy Teams

Retaining Diverse Talent

Equitable Pay

We focus on retaining our employees through tailored approaches and employ
analysis, process, and tools to support career progression and retention ofunderrepresented talent cyclically. These practices include bias checks in our talent
processes. We’re proud to lead our industry in disclosure of our voluntary attrition
data so that our stakeholders can track our progress around retention. We monitor
this data to help us diagnose areas in which we must continue to improve. When wefind areas that require our attention, we aim to identify root causes and solve forthem in service of our teams.

Part of our commitment to equity, inclusion, and diversity is compensating our
employees fairly based on the work they perform. Our commitment to equitablecompensation is detailed in our Pay Equity Statement. During FY22, our proactive
programs and processes enabled us to continue to achieve base pay equity globally
based on gender and based on race/ethnicity in the United States. We’ve applied
Electronic Arts’ pay practices and strong pay equity principles to new employees
entering the company, including through acquisitions. We are proud that whenpeople join Electronic Arts, they benefit.

FY22 Voluntary Attrition1
Global
Men

-0.1%

Women

+0.2%

Hispanic or Latinx+0.3%

US Only

White

-2.5%

Black or African American

+1.4%
+4.2%

Asian
Two or More Races -2.8%
Native Hawaiian /Other Pacific Islander +American Indian / Alaska Native²
Total Underrepresented Talent(excludes Asian, white, and unknown)+17.6%+0.2%

1

The center line denotes average voluntary attrition at EA during FY22. Percentages on either side of the line
show the difference from the average rate.

2

In aggregate, this population comprises less than 0.5% of our workforce. A small number of departures can leadto a high percentage.
2022 Impact Report12Building Diverse and Healthy Teams

Employee Resource Groups
Employee resource groups (ERGs) are a corecomponent of our commitment to elevating andengaging diverse voices across the organization.
In FY22, we resolved to focus our ERGs in thefollowing ways:• Fostered communities of practice to support our
DEI goals led by subject matter experts• Developed pan-ERG programming with focus
on intersectionality to drive impact anddevelop leaders• Deepened leadership engagement including
expanding executive leadership

Our ERGs
Women’s Ultimate Team (WUT)
Women’s affinity group—our first and largest ERG~1600 MEMBERSPRIDE LGBTQ+ affinity group~850 MEMBERSSOMOS EA (“We Are EA” in Spanish) Hispanic and Latinx
affinity group~450 MEMBERS

Beat! (Black EA Team) African American and Black affinity group~550 MEMBERS

Aspire (Asian and Pacific Islanders Represent) Asian, Native
Hawaiian, and Pacific Islander affinity group~650 MEMBERS

Able Champions the inclusion of people with disabilities; createdby and for people with disabilities~550 MEMBERS

Mosaic Enables smaller offices/studios to engage and contributeto the objectives of relevant affinity groups for their location~150 MEMBERS

Creating Inspiring Experiences
We develop and share employee resources andprogramming to foster inclusion and belonging,leading to consistent scores for these measures inour employee engagement survey. For example, in
FY22, we created company-wide signature heritage
months to advocate, educate, and celebrate Allyship
moments. And our Equity Town Halls offer a safe
environment where employees and leaders can createawareness and engage in meaningful dialogue aroundimportant issues.

2022 Impact Report

as of 3 / 31 / 22

13

Building Diverse and Healthy Teams

2

Creating a Safe,
Healthy, and Supportive
Culture that Prioritizes
Engagement, Listening,
and Action

We aim to create a work environment and culture
in which our people can thrive and do their best
work. We believe it is imperative to support
our employees through the entire employee
lifecycle. We aim to build a reciprocal relationshipin which we consistently engage, listen, respond,
and work together to create an Electronic Arts
that supports our people and delivers on ourbusiness goals.

Results from our Recent Surveys1

88%

felt recognized by their manager

87%agree that Electronic Arts is committed to DEI
as a priority

85%

agree their opinion matters to their team81%

Engaging Our Employees Through Listening
At Electronic Arts, we believe that an engaging, highperformance culture has its roots in meaningfulconversations. We deploy semi-annual engagement andannual manager surveys, conduct quarterly performance
conversations between managers and employees, andleverage internal data to promote and measure employee
engagement, organizational health, and manager
effectiveness. Eighty-one percent of employees
responded to our December 2021 survey.

Listening and Action
Electronic Arts’ culture of listening leads todecisions and actions that benefit our workforce
and organization as a whole. Our employees’ voices
serve as important input into the decisions wemake as a company. Key actions in FY22 that were
informed by employee engagement include:• Increased mental health benefits• Pandemic support, both financial and withrespect to sick and caregiver leaves• Access to free COVID tests and periodic Q&A
sessions with medical experts• Healing sessions to provide professional support
to our employees through world events andother triggering moments

are happy working at Electronic Arts
1

2022 Impact Report

September 2021 Manager Survey and December 2021
Engagement Survey

14Building Diverse and Healthy Teams

Raise a Concern
Our culture of listening and action also shows up in
our “Raise a Concern” experience. This is the process
by which employees can safely raise workplaceconcerns – including those related to discrimination,harassment, and bullying – without fear of retaliation.
We offer employees a variety of ways to reportconcerns in a way most comfortable for them:• An easily accessible online tool
• Their manager• Their People Experience partners• An Electronic Arts executive

We review all reported concerns and takeenforcement very seriously. We have and will takeappropriate action when we learn of behaviors thatare inconsistent with our values, Code of Conduct,and our Respectful Workforce Policy. In addition, we
continue to invest in policies, practices, tools, andpeople to create a work environment where all ourworkers can thrive. In FY22 we expanded our Global
People Relations organization–the team responsiblefor investigating concerns and recommending
corrective actions. We also formalized the process bywhich our Board and its Committees oversee these
programs and practices. We’re committed to being
vigilant in maintaining a healthy working environment.

• The People Relations Team via a dedicated phone
number and email address

2022 Impact Report15Building Diverse and Healthy Teams

Caring for Our People
Electronic Arts provides comprehensive benefits and awards packages customized to local markets to support thephysical, mental, and financial health of our people. Benefits offered may include:

Physical HealthFamily Health

Global Fitness Benefit: Employees can receive
free or subsidized access to fitness facilities
and subscriptions, home equipment, and othermovement-based activities.

Vacation & Holidays: EA encourages employees tostay on the top of their game by planning holidays
and taking much deserved vacation.

Ergonomics Program: Employees can have theirworkspace (home or in the office) assessed toreceive comfort solutions based on specific needs.
Health Coverage: Employees have access to medical
plans and supplemental insurance options to support
holistic health.

Mental Health
Mental Health Platform: Provides employees withaccess to coaching, counseling, and other mental
health resources.
Bereavement Leave: Employees may take up to
20 days of paid time off for the loss of a loved one.
Bereavement Trust: In the event of an employee’s
death, immediate family can receive a $25,000 trust tocare for surviving minor children under the age of 18.

Caregiver and Parental Leave: New parents
and caregivers may receive up to 12 weeks
Global Caregiver Leave and 4 weeks Global New
Parent Leave.

Financial HealthCompetitive Incentives: Eligible employees may
receive annual bonus and stock-based compensation.

Expanded Mental HealthPartnerships
Recent events within the games industry andin our society have proven to be triggering
for those who’ve experienced harassment,
violence, or abuse in their lives or careers.
We’re committed to supporting the wellbeing
and safety of our employees. We’re hosting
Healing Sessions for our employees toprovide confidential, safe spaces with trainedmoderators to help identify ways to repair
and heal.

Retirement Contribution Match: Our company
match is dependent in part on EA’s financial
performance.
Equity Ownership: Eighty-nine percent of EA
employees participate in EA’s equity programs, including
our Employee Stock Purchase Plan, which allows eligible
employees to purchase EA stock at a discount.
Equity Vesting: Upon death or qualifying disability,
employee equity awards may vest to assist families in atime of need.

24/7 Crisis Support Line: Employees have accessto a 24/7 crisis support line in partnership with
Modern Health.
2022 Impact Report

16Building Diverse and Healthy Teams

3

Inclusive Talent Practices
that Support theDevelopment of ourPeople and the Growth of
our Business

Our people drive the future of Electronic Arts, and ourtalent planning, hiring, and development strategies
are aligned with our strategic vision to create amazing
games and services for our diverse player base. In FY22,
we added the greatest number of employees in our
history, through hiring and company acquisitions. This is
an opportunity to shape the future of our company.

Learning and Development
We invest in developing and retaining employees
through access to professional growth resources, skills
learning, and other job-specific and general training.
Electronic Arts Learn–our learning management
system–provides online resources with leading industry
vendors and proprietary learning materials. In FY22, we
saw a 27% increase in instructor-led virtual sessions
and employees logged over 173,000 hours on our
online learning platforms.

Technical Training
We build technical onboarding and job-specificprograms to help our employees onboard to technicalroles and grow in their specific domains. We provide
access to online learning resources with leading industry
vendors. We also develop bespoke learning materials
for our Frostbite game engine and tools, serving
our game developers. We also hold workshops and2022 Impact Reportconferences throughout the year, such as Animation
Conference 2021, a multi-week event that connects ouranimation community, and Machina, an Electronic Arts
internal conference on artificial intelligence andmachine learning.

Inclusion Training
We offer inclusion learning and skill-building for all
levels of the organization, including workshops on
psychological safety and inclusive leadership. We levelup select leaders as culture champions who learn more
about how to become better advocates for inclusionand promote best practices within Electronic Arts.
For our senior leadership, we provide the Leadership
Diversity, Equity, and Inclusion Experience program. This
multi-month program for all top leaders focuses on
race, gender, and accountability. Created in partnershipwith Duke Corporate Education, more than 95% of
global leaders have participated.

Developing Leaders
Leading people is an honor, privilege, and great
responsibility. We expect our leaders to build highperforming, diverse teams and provide them with
development and tools to create an inclusive
environment where everyone can bring their best selves
to work. We support our people leaders through theLeader League program and aim to support emerging
leaders through such programs as the EA Mentoring andSponsorship program. In October 2021, we piloted the
Next Level Leadership Experience program with a selectgroup of employees to explore mindsets, capabilities,
and tools leaders need to execute, innovate, andtransform into the future.

17

02

PositivePlay

At Electronic Arts, we believein the positive power of play.
Gaming communities should
be positive, fun, fair, and safe
for all players. That’s why wetake intentional action to
help our games and services
be enjoyable for everyone.

Positive Play

Five Player Needs for Positive PlayWe know from in-game reports, survey data,and industry research that players and fanshave essential needs when they choose tospend their time with us. We aim for:1

SafetyPlayers trust that Electronic Arts games
will be safe, positive, and fun experiences,
free from intentional disruption

2

Fairness
We take steps to minimize the impact
of cheating and promote fair play3

Inspiring the World toPlay Together
In FY22, Electronic Arts continued to build on
our commitment to positive play. Our goal is tocreate games, stories, worlds, and charactersthat are as diverse as the communities we serve,
uniting players around the world and expanding
the positive power of play. We invest in teams,
resources, and technology to design inclusively,
give players choices in how they play, andmoderate for safety. We take swift action whensomething disrupts how players create, watch,play, or connect with each other, as outlined in our
Positive Play Charter.

Inclusion
Our player experiences champion
and exemplify inclusion, equity,and accessibility

4

Connection
Our social experiences provide value toa global community of players throughpositive and meaningful connections

5

Balance
Players should enjoy our games as partof a balanced lifestyle2022 Impact Report19Positive Play

SafetyFairness

We use systems and policies that model safe online communities for our players. Every Electronic Arts gamein FY22 was launched with in-game reporting for disruptive or inappropriate behavior. We monitor key in-gameinteractions for disruptive behavior through both proactive and reactive measures.

We promote fairness in our games and services byinvesting in resources and technologies to maintaina level game environment and prevent or deter
unfair behavior. We take action against any unfair
behavior we find and intentionally encourage fairplay with priming statements that remind players of
our standards.

We deploy proactive tools, including filters that block offensive or inappropriate text in player chat or names
before they reach players, while also considering game-specific context and intensity. We supplement ourproactive measures with in-game reporting that allows players to report disruptive behavior to us. Where we findactivity that conflicts with our Positive Play Charter, we remove it and take further action that is appropriate in thecontext. For example, we may issue reminders to players or restrict their accounts. We may also suspend or ban
players.

Apex Legends
After Electronic Arts provided feedback to the Apex community about behavior that violated our Positive
Play Charter, the community improved itself without bans or other punitive measures. A study showedthat 85% of players changed their behavior when we provided information about the rules.

NHL 21
We implemented technology in NHL 21 that scanned uploaded content for language that violated ourPositive Play Charter, and we removed it. These efforts led to a reduction in both repeat offenders andthe severity of disruptive content.

2022 Impact Report20Positive Play

Inclusive and Accessible
Player Experiences
We design our games to make every player
feel welcome, seen, heard, and supported.
We’ve developed an Inclusive Design
Framework to enable our teams to deliver
experiences that embed inclusivity andauthenticity throughout our products.
Our dedicated inclusivity and accessibility
team drives deep partnerships with
our development teams through:• Training programs and workshops• Research and data
• Industry-wide collaborations• Partnerships with non-profits• Development of best practices

Accessibility Patent Pledge
Our Accessibility Patent Pledge allows every
developer and publisher in the industry touse our accessibility-centered technology,
royalty-free. The end goal is to encourage
our industry to make games more inclusive
by removing unintended barriers for people
experiencing a range of conditions who may
benefit from accessible design.
The Accessibility Patent Pledge includes
the Apex Legends Ping System, which
improves communication for players withspeech, hearing, and cognitive disabilities,
and benefits players who prefer not tocommunicate verbally.
2022 Impact Report

Apex Legends

The Sims

Covet Fashion

A study conducted by Diamond Lobby
found that Apex Legends has themost diverse character base among
100 games released between 20172021. Of the Legends introduced in
the game to date, half are female, one
is non-binary, half are non-white andsix are LGBTQ+.

In January of 2022, we unveiled
customizable pronouns for Sims 4.
The new features were introduced
via a fireside chat with It Gets
Better, a non-profit empowering andconnecting the LGBTQ+ community.
The Sims Wedding Story pack also
introduced Camille and Dominique–the first interracial LGBTQ+ couple tobe featured in the game.

Covet Fashion introduced new skintones, facial features, makeup, andnaming conventions, allowing fans tocustomize their play across gender,
ethnicity and culture.

21

Positive Play

Connection

BalanceWe believe games are a powerful way to bring people
together. Over the past two years, we’ve seen thecentral role games play in keeping people connected.
We believe that our games and services can expand
the positive power of play and enable meaningfulconnections among our players.

We believe that games should be part of a balanced
lifestyle. We look to empower players and the people
who support them to understand and manage how
they play. We maintain a parental controls portal on
EA.com to help parents make informed decisions thatare right for their family. In addition, our Play Together/
Play Smart campaign with UK nonprofit Internet
Matters, promotes parent awareness of positive gameplay and parental controls. Independent researchshowed that over half of parents surveyed set up
parental controls on their child’s console after learning
how through the campaign.

EA Play Live Series
EA Play Live Spotlight is a series of fourindividual spotlight events. These events
lead into a main event designed to connect
players to the games they love and thepeople who make them. In these spotlights,
players hear from talented developers behindoriginal Electronic Arts games.

2022 Impact Report

Oxford Internet Institute Research
We’re committed to better understanding theimpact of game play on player communities.
We’ve participated in two independentstudies by Oxford Internet Institute (OII), andprovided their researchers with access togame telemetry data to better understandthe impact of game play on player well-being.
Our participation in the first study prompted
broader industry participation in a second
study with a similar focus. OII’s studies follow
open science principles, which ensure otherresearchers have access to the data involvedin these projects.

22

03

SocialImpactElectronic Arts is committed
to having a positive impact
on the communities in which
we live, play, and work byinspiring youth through
STEAM education, amplifying
our employees’ efforts togive back, fostering inclusive
communities, and supporting
those in need throughdisaster relief.

Social Impact

Making an Impact in Our Communities
By acting on our purpose to expand the positive power of play, we aim to drive change in our communities– especially forunderrepresented youth. In FY22, we invested almost $8 million through philanthropy and matching gifts, and also supported
our non-profit partners through in-kind donations and employee volunteer time. Our social impact commitments focus on four
strategic areas:

Electronic Arts’ Impact in
Our Communities$9.5 million
in total giving$7.7 million

Four Pillars of Our Social Impact Efforts

in company grants, sponsorships, and1

Providing access and inspiring
youth to engage in science,technology, engineering, arts, andmath (STEAM) education

matching gifts

2

Amplifying our employees’ efforts
to give back$1.8 million
in employee gifts

6,428

3

Fostering inclusive communities

4

Supporting those in need throughdisaster relief

total volunteer hours

4,359

non-profit supported

3,764

donated game codes

2022 Impact Report24Social Impact

Supporting STEAM Education

Play to Learn

Electronic Arts is committed to developing
opportunities for the next generation by investing in
STEAM education through non-profit partnerships,
programs, and financial support. In FY22, we donatedover $1 million to organizations that bring STEAM tounderrepresented youth:

In 2016, we launched Play to Learn, a digital
education initiative in conjunction with EverFi, whichbrings STEAM education to middle school and highschool children. Since its inception, Play to Learn
has impacted over 60,000 students in more than
500 schools throughout North America. In FY22,
we expanded this partnership to more schools andgeographies. The program has created significant
positive results, including:• EVERFI US/UK• DigiBC/EVERFI Canada• Digital Schoolhouse• Girls Who CodeDigital Schoolhouse
In a new partnership with Digital Schoolhouse,
we brought STEAM learning to primary-aged
school children in and around London. The
fun, interactive workshop is designed to help
teachers engage students with the basic
principles of coding and computer science.
The workshop enables students to workwith Knockout City to explore what it takes
to teach an AI to play dodgeball throughonline and offline exercises. The program isfreely available to all schools in the Digital
Schoolhouse network.

2022 Impact Report

Increased Knowledge
Play to Learn students’ assessment scores
increased by

86%

Increased Interest in STEAM Careers

45%of students saw a career they could imagine
having through STEAM

Our People Give Backand Create Impact
We provide our employees a variety of ways to giveback. We offer up to eight hours of paid volunteer
time off each year to eligible employees. In addition,
our Dollars for Doers program provides additional
support for employee volunteerism. Employeesthat log 40 volunteer hours over the course of theyear can donate $1,000 to a non-profit of theirchoice1. We also provide a 100% match to any
eligible employee applicable donation to a non-profit
organization. At key points during the year, we’ll
provide a 200% match2, like our Giving Tuesday
initiative which provides a 2:1 match to employee
giving over the course of one week.
This year, we donated nearly $2.6 million to over
4,000 charities through these employee support
programs, and over 6,400 hours of volunteer time
were logged by our employees.

12

Up to $2,000 per fiscal year
Up to $5,000 US dollars or equivalent

Strong Educator Support

94%

of teachers agree that their students were
engaged with the course content

25Social Impact

Fostering Inclusive Communities
Continuing our commitment to support organizations
working to end systemic injustice, fight discrimination,and protect human rights, we contributed morethan $1.5 million to organization such as: Ditch theLabel; Girls Leadership; Global Giving; Human Rights
Campaign; and Players Coalition.

The John Madden Legacy
Commitment to Education
Coach John Madden was a pioneer inevery aspect of American football–fromthe gridiron to the booth. He was a lifelong
learner and shared our passion for educationand creating opportunities for young people
in underrepresented communities. To honor
his legacy, we created the John Madden
Legacy Commitment to Education,committing $5 million over five years to
support the following:$2.5 million

to four non-profit organizations focused on
STEAM education: College Track, Mission Bit,
StreetCode Academy and Girls Who Code$2.5 million

to the creation of the EA Madden Scholarshipin partnership with the United Negro College
Fund, which will support students at
12 Historically Black Colleges and Universities.

2022 Impact Report

Supporting Those in Need
In response to natural and man-made disasters,
we partner across the enterprise to provide relief,
alleviate harm, and focus on the positive powerof play through matching gifts, corporate andemployee-led grants or donations, employee
volunteering, and in-game activations.

Support for Ukrainians
In response to the crisis in Ukraine, we
stopped direct sales of our games andcontent in Russia and Belarus and provided$500,000 to UNICEF and War Child for relief
efforts. These funds are providing mental
health support to hundreds of thousandsof children and their caregivers and bought
supplies for 25 Blue Dot Hubs, which haveaided refugees with a safe place to rest andplay. We empowered our employees in Poland
and Romania to allocate funds directly to
local nonprofits. We also committed another$500,000 in employee-led, local grantmaking
in Romania, Poland, and other European sites
in response to the needs of refugee families
and children.

26

04

Environmental
Sustainability

At Electronic Arts, we’recommitted to operating
sustainably and are
actively investing in our
understanding of, andability to manage, ourcarbon footprint.

Environmental Sustainability

We strive to operate in a sustainable manner and areworking to integrate environmental sustainability
across our business with a focus on:• Measuring and managing our carbon emissions
across Scope 1, Scope 2, and Scope 3• Understanding the risks and opportunities to ourbusiness associated with climate change• Managing energy and water usage in our operations
and at our global offices and data centers

Measuring & Managing
Our Impact
Our environmental footprint has continued to evolveas players increasingly purchase our games andservices digitally and as we evolve into new ways
of working. We’re continuing to build our ability tounderstand and measure our impact across our
strategic focus areas–particularly our emissions. In
FY22, we scaled our sustainability function with a newrole dedicated solely to environmental sustainability.
Resulting from these efforts, we’re disclosing our
Scope 1 and Scope 2 emissions for the first time
as well as some preliminary Scope 3 categories.
Our Nominating and Governance Committee
ultimately oversees our environmental sustainability
efforts, including climate change mitigation, andreceives reports from management as appropriate.
2022 Impact Report

Climate-related risks are also included in our annual
enterprise risk management processes which, ifmaterial, are reported to the Audit Committee.
Electronic Arts references the TCFD Frameworkand the World Resources Institute Greenhouse
Gas Protocol reporting framework to measure ourgreenhouse gas (GHG) emissions. Our Scope 1
emissions are mainly derived from fuel usage at
Electronic Arts offices and fugitive emissions fromrefrigerant leakages. Our Scope 2 emissions are
predominantly derived from electricity generationin our offices and data centers where we haveoperational control. We intend to evaluate climaterelated risks and opportunities through the TCFD
framework, and publish an initial TCFD report in
FY23, sharing identified risks with our Board and
its Committees, as appropriate.

We’ll continue to do our part to mitigate climatechange by managing carbon emissions across ouroperations. We are committed to using FY23 as ourbaseline year for Scope 1 and 2, working towards
measuring additional Scope 3 categories, andevaluating commitments around greenhouse gas(GHG) reduction and mitigation.

FY22 GHG Emissions*
30,00030

25,20025

20Metric tons CO2eq

Operating Sustainably

15

10

8,100

5

1,900
0

*

Scope 1

Scope 2
(Marketbased)

Scope 2
(Locationbased)

EmployeeCommuting andWork-From-Home

Data may not be indicative of our FY23 baseline year as we improve
our practices and methodologies

28Environmental Sustainability

FY22 Operational Footprint
Globally

22

countries~12,900
employees

309,800

sqm office space(leased/owned) included
in energy inventory30%

of offices havegreen certifications

83,300

MWh of energy used

North America

17%

Europe3countries

38M
gals of water used

13
countries

18.2M
gals of water used

6
countries

5.2M
gals of water used

208,800
sqm of office space(leased/owned)

7%of offices withsolar or otherrenewable energy

67,000sqm of office space(leased/owned)

26%
of offices withsolar or otherrenewable energy

33,900sqm of office space(leased/owned)

25%
of offices withsolar or otherrenewable energy

58,400
MWh of energy used70%of portfolio
energy use

11%of total water isconsumed in highstress water area

19,000
MWh of energy used
23%of portfolio
energy use

16%
of total water isconsumed in highstress water area

5,900
MWh of energy used
7%of portfolio
energy use

54%
of total water isconsumed in highstress water areaof offices with solar orother renewable energy

14

offices and data centerssourcing 100%
renewable energy

61.4M

gals. of water used

16%

of total water is consumed
in high stress water area

Certain reported numbers are greater than FY21 primarily as a result of integrating acquired companies and improvements in methodology.
2022 Impact Report29

Environmental Sustainability

Driving Awareness of Climate
Change through Our GamesIn March 2022, we partnered with impactdriven football brand PARK to create a weeklong FIFA gaming event to draw attention toclimate change. FIFA Ultimate Team players
could play against a team of all goalies called“The Stoppers,” a tie-back to the actionneeded to mitigate climate change. For eachmatch played, carbon credits were purchased.
The campaign engaged 1.3 million total
players–higher than typical engagement forthese types of campaigns.

A Robust Data Center Strategy
Electronic Arts’ approach to data center
management is holistic. We implement strategies
to drive efficiencies across the data centers overwhich we have operational control. In addition, we
simultaneously work with partners committed to
powering their data centers with renewable energy as
well as those using no or low water for cooling.
Our key strategies:
1

2

Continue to consolidate Electronic ArtsManaged data centers to fewer locations whiledriving utilization efficiency.

3

Increase usage of renewable energy atElectronic Arts-Managed data centers. Manyare operated in partnership with companies thatcurrently include renewables in their energy-use
portfolio and have committed to increased useof renewable energy.1

412022 Impact Report

Directly manage energy usage forElectronic Arts-Owned data centers, whichconstitutes approximately 8,000 servers.

Partner closely with providers that have robust
strategies to drive energy efficiency andeconomies of scale. For example: data centersat Amazon Web Service (AWS) are 88% moreenergy efficient than on-premises data centers,
according to their data.1

According to partner and provider sustainability reports.

5

Partner with cloud providers with climatechange mitigation commitments which is one
strategy to indirectly address our Scope 3
purchased goods and services emissions. For
example: Google Cloud is carbon neutral today,
and Amazon Web Services and Microsoft Azure
have committed to do so by 2025.1

Data Center Structure
EA-Owned
Owned servers located in EA offices

EA-Managed
Owned data centers over which EA has
operational control of its servers but arehoused in third-party locations

Hosting Providers
Data centers in third-party locations managed
and maintained by third-party providers

Cloud
Data centers in third-party locations managed
by third-party providers and used for point-intime demand

30

Environmental Sustainability

Water Use

Greening Our Packaging

We make an effort to conserve water in our primaryuses, including data center cooling, landscaping,and human use in our offices. We reference theWorld Resources Institute’s Aqueduct tool toidentify water-stressed regions in which we operate.
Twenty-two percent of our global offices–which
include our Electronic Arts-Owned servers–are in
major urban areas that are considered to be in highor extremely high water risk regions. All other offices
and all of our Electronic Arts–Managed data centers
are located in areas with either low or low-medium
baseline water stress.

We incorporate environmental considerations into our
packaged goods practices. The environmental impactof our physical products has decreased as players
increasingly purchase games and services digitally.
We’ve also reduced our impact by taking intentional
actions, including:• Printing legal notices on the back cover of games,
reducing paper use annually• Shipping orders via corrugated wrap versus cartons,
which decreases usage of corrugated materials• Utilizing print suppliers with green certifications fromthe Forestry Stewardship Council, the Rainforest
Alliance, and the Sustainable Forestry Initiative

Investing in Renewable
EnergyWe continue to look for opportunities to
use renewable energy sources to power
our operations. Currently, four of our officelocations have on-site solar and two have onsite geothermal.

Ten of our data centers andfour of our offices are sourcing

100% renewable energy.

• Eliminating use of pallet displays, significantly frompeak usage• Decreasing retail display manufacturing• Converting packaging materials to biodegradable
air pillows, reducing the potential forplastic pollution
We also perform sustainability diligence on our
packaged goods distribution partners. We gather
information on their environmental management,
including third-party certifications, materials sourcing,processing practices, and waste management to
inform our decision-making.

2022 Impact Report31

Environmental Sustainability

Making a Difference in Our Facilities
We carefully manage our impact in owned spaces and work with site owners and managers to reduce our impact in leased locations. Fifteen of our offices are
LEED-certified or other green building certified workspaces. We’re taking actions to drive energy efficiency, water conservation, and waste reduction.

Energy

Water

Waste

Transportation

New Locations

We’ve reduced energy use by
installing variable frequency
drives for air conditioning, LEDprojects, voltage harmonizers,
and automated light sweeps
and sensors.

We’ve reduced water use
through xeriscaping, use ofrecycled water for watering,and low flow toilets.

We’ve reduced waste throughrecycling, composting, andpurchasing eco-friendly
supplies, including
compostable products
and packaging.

We’ve supported employee
action through electricvehicle chargers and greener
transportation options.

We’re integrating sustainability
into decision-making about
the spaces we occupy. Our
teams intentionally include
environmental performancein the selection criteria,prioritizing buildings thatmaintain current LEED Goldstandards or equivalent.

Example: Our Codemasters
headquarters in the UK–which
we own–has on-site solarthat generates more than
230MWh annually.

2022 Impact Report

Example: To commemorate
the legacy of John Madden,
we replaced the grass fieldat our Redwood Shores
headquarters with artificial turf,
which eliminates a significant
amount of water use at
our headquarters.

Example: EA Burnaby has
100% compostable products(paper towels, toilet paper,
food and beverage containers)
available campus wide,
along with easy-to-accesscomposting bins.

Example: EA Burnaby
sponsored Hub Cycling tosupport new infrastructure andpromotion of cycling as a main
form of transportation.

Example: Our new site
in Hyderabad, Telangana
is pursuing LEED Goldcertification and features large
green spaces that promotebiodiversity – it’s expected
to be one of the mostenvironmentally sustainableoffice buildings in the region.

32

Environmental Sustainability

End-of-Life IT Management

EA Global Green TeamWe strive for responsible end-of-life processes forour hardware. Our decommissioned technologicalequipment is mined for minerals, hazardous materials
and reusable components before disposal in anenvironmentally responsible manner. Many of our key
offices participate in programs that manage e-waste
to minimize the impact on the planet and humanhealth. When possible, we donate hardware. When
donation is not possible, we seek to recycle it.

Our Global Green Team consists of more than
600 people from all functions of the organization
around the world. This internal group helps drivea broad range of internal and community-based
environmental actions targeted at driving asustainable future for employees, players, and thecommunities in which they live.
In FY22, The Global Green Team partnered with
our ERGs to develop a speaker series for Earth
Month designed to educate and raise awarenessregarding climate justice and the ways in whichclimate change has a disproportionate impact onunderrepresented communities.

Project Impact
In connection with our annual WhatIf Fair(a forum for employees to work on
next-gen projects outside of their coreroles), members of the Global Green Team
created Project Impact. The team created adashboard, designed for individual employee
use, that models carbon emissions basedon a combination of actual open source andestimated data. The dashboard displays
real-time daily and annual carbon emissions
estimates. The team’s vision is to help theircolleagues consider and potentially reduce
their climate impact in choices that they
make at work each day.

Environmental Compliance
We comply with all environmental laws and regulationsin the regions in which we operate. We haven’t had any
significant environmental controversies resulting fromour operations and haven’t incurred environmental
fines, penalties, or levies. We comply with all water
quality or quantity permits, standards, or regulationsat our facilities.

2022 Impact Report

33

05

Privacy andSecurity

At Electronic Arts, werecognize the importance ofprivacy and security when it
comes to fostering strong
relationships with our players
and employees. We don’t
just look to build best-inclass privacy and security
practices into our products
and services, we build theminto our culture.

Privacy and Security

Privacy
Privacy-by-Design is more than just a concept at
Electronic Arts. It’s a practice that’s embedded in ourpolicies, processes, and operations. Following globally
recognized privacy tenets and best practices, we
contemplate privacy throughout the lifecycle of ourgames, services, events, and initiatives. The Global
Privacy Program is under the oversight of our Chief
Privacy Officer, who leads a cross-functional teamin the review of all games or initiatives that process
player or employee personal information.
Our players are increasingly conscious of how theywant their data used and global regulations are
becoming more prescriptive. In this environment,
we work to create player-first privacy practices
that identify potential risks and address potential
concerns over the processing of personal
information. Our Privacy Policy seeks to provide
transparency regarding our data practices, and welook for ways to provide our players with controls
over how their data is used. As always, we standcommitted to our Global Privacy Principles, which
follow internationally accepted best practices forprocessing personal information.

features or otherwise compromise the security ofour products and services in ways that could infringeon individual privacy rights. We also seek to protect
against unauthorized access, use, destruction,
modification, or disclosure of personal information
through the constant vigilance and safeguards
enabled by our Security teams.

Privacy-by-Design is a practicethat’s embedded in our policies,
processes, and operations.

We go beyond internal security efforts andwork with external researchers to identify
and fix potential issues in our products. We
validate the information received through the
Coordinated Vulnerability Disclosure (CVD)
program to share relevant information amonginternal Electronic Arts stakeholders.
Our Chief Privacy Officer and Chief
Information Security Officer coordinate
these efforts and provide regular updates
to our Audit Committee. The full Board has
ultimate oversight of risks associated withprivacy and security and receives periodic
updates on these risks and mitigation
strategies.

We also understand the importance of theinterconnection between privacy and security. We
don’t design functionalities or “back doors” into
products or services that would allow entities,
including governments, to circumvent security

2022 Impact Report35

Privacy and Security

Global Privacy Principles
Transparency

Security and Integrity• Strive to disclose how we collect, use, share, orotherwise process personal information in a way
that’s accessible and easy to understand• Implement reasonable safeguards to protect
against the theft, inappropriate use, or
unauthorized disclosure of personal information

Notice, Consent, and Choice• Promote the overall integrity of informationand systems• Notify players and employees of our data practices,
including the types of data we collect, where it isstored, how and why we use it, how to contact EA,
and how to exercise data privacy rights• Offer reasonable and appropriate choices on
personal data use• Obtain consent, where appropriate, before
processing personal information

Accountability and Enforcement• Provide reasonable ways to resolve complaints
and disputes, and respond promptly to inquiries,
requests, or complaints

Data Minimization and Purpose Limitation

Data Privacy Rights• Strive to limit processing of personal information
what’s relevant or necessary to accomplish specificpurposes disclosed to our players and employees• Provide players and employees the right toaccess, update, correct, and request deletion of
personal information• Delete or anonymize
data when it’s nolonger needed

2022 Impact Report36Privacy and Security

Physical Security
and Business Resiliency
Our Global Safety, Physical Security & BusinessResiliency (GSPS) practices support safety, security,and business continuity initiatives, including the
new ways in which we work and our enterprisewide response to non-IT incidents. Our Global
Security Operations Center (GSOC) provides
real-time monitoring of global developments
and incident response. Our GSOC’s approach isbased on the ICS (Incident Command System)
standard, and other functions within GSPS, suchas travel risk management and business continuity,
are managed with reference to standards
from recognized organizations such as theInternational Standards Organization.

IT Security Management
Our in-depth security management system (SMS) is
designed to protect, detect, and respond to security
threats to Electronic Arts, our players, and employees.
We take a risk-based approach to addressing security
threats that includes control layers across all aspectsof our games, services, and infrastructure. Our SMS
is based on standardized security frameworks fromrecognized organizations such as the International
Standards Organization, the National Institute ofStandards and Technology, and the Center forInternet Security.
Electronic Arts security practices and procedures areoverseen by our Chief Information Security Officer.
Our efforts include:• Internal and external security risk assessments• Adherence to a structured development lifecyclethat incorporates security concerns• Expert teams that continually test our defenses• Technical controls designed to monitor and enforce
compliance with security protocols
We also maintain controls and procedures designed
to assess and mitigate risk with partners that are able
to access sensitive or personal information, resources
or data. For example, our Security Team performs
a Security Risk Assessment on the processes andprocedures of third parties that have access to playeror employee personal information. Security risks
are remediated, formally documented, and in some2022 Impact Reportcases the business relationship may be ended or not
pursued. We also maintain contractual arrangementswith third-party data processors that address
measures designed to protect our assets and data.

Embedding Security
We have an extensive network of guidelines andplaybooks to ensure adherence to relevant security
protocols throughout our operations. Examples ofthese include:• Our Global Information Security Policy, which
defines information security practices andprocedures aimed at protecting critical information
and assets.
• Our Personal Information Guide, which provides
employees with knowledge of when they arehandling personal information of players, employees
or partners and guidelines on what processes theyneed to follow with that information.
• Our Confidential Information Guidelines, which
defines categories of confidential information andprovide guidelines on how to handle it.
In addition, all Electronic Arts employees are required
to complete mandatory, annual security training.
These trainings raise awareness of security andour practices throughout the organization. Theyempower employees to protect information assets
and infrastructure.

37

06

GovernanceStrong governancepractices are central to
the way we do businessat Electronic Arts. They’refoundational to our ability
to execute our businessstrategy and advance key
impact initiatives. We’re avalues-driven company, andour practices reflect ourcommitment to consider theviews of our stakeholders
and act with integrity.

Governance

Board Diversity
We value the diverse perspectives created throughbusiness experience, gender, race, ethnicity, andculture—all of which contribute to the Board’s
effectiveness. The Board routinely assesses
and refreshes its composition and is committed
to actively seeking highly qualified women andindividuals from underrepresented communities toinclude in the pool of potential new directors.
In FY22, two new directors joined our Board
as independent directors: Kofi Bruce andRachel Gonzalez. Mr. Bruce and Ms. Gonzalez bringunique perspectives and skills that align with ourbusiness strategies and focus areas—such as financial
expertise and experience in risk management, digitalcommerce, corporate governance, and ESG—andcontribute to the diversity of our Board.
38%
Ethnically Diverse

Board Oversight of ESG
The Board of Directors oversees ESG matters directly and through its committees, informed by reports
from our management team that are designed to provide visibility into our programs and practices.

Overall ESG Performance• The Nominating and Governance Committee reviews and surfaces our progress to the full Board. The
review includes market developments, frameworks, and stakeholder views.

ESG-Related Risks• The Audit Committee reviews material risks related to ESG issues through our annual enterprise risk
management process and on an as-needed basis.

Diversity & Healthy Teams• The Board reviews material human capital management programs, practices, and strategies at least
twice annually—including organizational health.
• The Nominating and Governance Committee reviews our initiatives related to diversity, equity andinclusion at least twice annually.
• The Nominating and Governance Committee reviews efforts to maintain a safe and healthy
culture—including key cultural indicators–at least twice annually.
• At least annually, the Compensation Committee reviews our commitments to pay equity.

Privacy and Cybersecurity• The Board of Directors has ultimate risk management oversight of privacy and cybersecurity.
• The Audit Committee receives quarterly updates and reviews steps taken to mitigate risks.

Environmental Sustainability• The Nominating and Governance Committee oversees our commitment toenvironmental sustainability.

63%

38%
FemaleDiverse2022 Impact Report

Political Activities• The Nominating and Governance Committee oversees how we interact with the political process.

39Governance

Stakeholder Engagement
We engage our diverse stakeholders to inform our ESG priorities. In addition to completing our firstformal materiality assessment this year, we engage our key stakeholders year-round through feedback
mechanisms designed to help us understand the issues that matter most to them.

Key Stakeholders
Investors
We act withtransparency
and listen to ourshareholders

Employees
Our employees’
voice actively
helps shape ourculturePlayers
We seek toprovide thebest experience
possibleGovernment
We engagein policy
discussions
and politicalprocesses thatmatter to ourbusiness andcustomers

Communities
We partnerwith nonprofits
and other
organizations
to make adifference

Consumer
researchand surveys,
social media
interactions,
events,interactions via
our worldwide
customerexperience teamTradeassociation
memberships,
advocacy efforts

Social impact
initiatives,
campaigns,
giving, andvolunteerism

Examples of Engagement Methods
One-on-one calls
and meetings,
analyst reports,
conferences, andevent participation

Twice-annual
engagement
surveys, quarterly
town hallswith executive
team, ERG
participation,
regularmanager 1:1s

2022 Impact Report40Governance

Ethics and Compliance

Selected Key Policies

We are committed to following applicable laws andregulations in the countries in which we do business.
Our Chief Legal Officer oversees compliance with
our policies and applicable laws and regulations.
Employees and third parties are encouraged toraise concerns they may have about ethics or policy
violations. These concerns can be raised through ourRaise a Concern program.

Building from our Code of Conduct, we maintain aset of policies that guide employees to act ethicallyand with integrity. This policy structure facilitates our
foundational governance efforts.

Code of Conduct
Our Global Code of Conduct guides us inour daily interactions with each other, ourplayers, our business partners, and otherthird parties. The Global Code of Conduct(the Code) applies to everyone who works
at Electronic Arts, at every level, in every
location around the world. Our Boardof Directors must also follow the Code.
Those who work on our behalf, including
contractors, are expected to uphold ourhigh standards and follow the Code when
conducting business with, or on behalf ofElectronic Arts.
New hires are expected to review the Codeprior to beginning employment, and all
employees must acknowledge that they’ve
followed and will continue to follow the Codeannually. Employees complete training on the
Code every two years.
2022 Impact Report

Respectful Workplace
We seek to provide a work environment that
promotes dignity and respect, promoting anenvironment without bullying, harassment, anddiscrimination. All employees must complete regulartraining with respect to the maintenance of arespectful workforce.

Conflict of Interest
We strive to avoid actual conflicts of interest and theappearances of a conflict so that personal interests
do not interfere with obligations to be loyal toElectronic Arts and act in its best interests. The policy
offers guidance in managing actual and potential
conflicts of interest, such as outside work projects,
meals, entertainment, and gifts. Employees are
required to disclose potential or actual conflicts ofinterest in the Global Conflict of Interest Online Tool.

41

GovernanceAntitrust and Competition
Playing fairly includes competing fairly. We compete
vigorously with fairness and integrity. We follow
antitrust and competition laws in all our businessdealings around the world which preserve thefree-market system.

Anti-Corruption and Anti-Bribery
We conduct business with integrity, and we set
standards for our employees to follow the antibribery and anti-corruption laws everywhere we
do business. Our policy is to never give or accept
anything of value to obtain preferential treatment or
to influence an official action. We have practices andprocedures designed to promote compliance withall applicable anti-corruption laws and regulations
where we operate, including the US Foreign Corrupt
Practices Act and the UK Bribery Act.
We may require a written questionnaire or due
diligence review prior to starting or renewing abusiness relationship above certain monetarythresholds with individuals or businesses in countries
that pose a heightened risk of corruption, as
determined by the Corruption Perceptions Index.

2022 Impact Report

On a case-by-case basis, we also perform due
diligence and/or require written questionnaires before
starting or renewing a business relationship below ourinternal thresholds or in lower-risk jurisdictions.
All Vice Presidents and above are required tocomplete online anti-corruption training. In
jurisdictions that pose a heightened risk of corruption,
this requirement is expanded to all Electronic Arts
employees located there. Other select employees
must complete the training based on the natureof their interactions with third parties, their roles,or the seniority of their positions. Violations of our
Anti-Corruption Policy are reported through the Raisea Concern online tool or through internal employee
reporting mechanisms. Subject matter experts arealso available to consult with employees on potential
corruption-related matters.

Human Rights
We’re committed to promoting and protecting
human rights throughout our value chain. Our Global
Human Rights Statement aligns with many of thecommon principles reflected in the United Nations
Global Compact and the Universal Declaration of
Human Rights and applies wherever we do business.
More detail can be found in our Global Human
Rights Statement.

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Governance

Ethical Marketing

Supplier Diversity

We’re committed to marketing that’s truthful,accurate, and doesn’t mislead consumers. Our
advertising is clearly labeled, and we require thatthird-party partners, such as social media influencers
and influential game streamers, label their content as
marketing when partnering with Electronic Arts. We
are responsible stewards of player data and adhere to
our Global Privacy Principles.

Our commitment to diversity, equity, and inclusion
extends to our supply chain. We maintain a global
database of diverse suppliers certified by third-party
organizations and a Supplier Diversity Portal. These
efforts are designed to surface underrepresented
suppliers to decision-makers, facilitating adiverse supply base, and offering greater equityof opportunity for them to do business with us.
Through direct contracting or subcontracting, we
aim to increase our engagement with suppliers
that are 51% owned and operated by traditionally
underrepresented ethnicities, women, LGBTQ
individuals, veterans, people with disabilities, as wellas small businesses.

Political Advocacy
Electronic Arts strives to help policymakers
understand our products and business. We engage inpolicy discussions and political processes when theymatter to our business, customers, or employees. We
don’t make direct political contributions to individual
candidates, parties, committees, or IRS Section 527
entities, or engage in activities intended to influence
the outcome of campaigns or ballot measures. Our
Political Activities Statement details more about ourengagement in the political process.

2022 Impact Report“Spending with women-owned
businesses increased by 18%
from FY21 to FY22.”

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07

SASB Index

SASB Index

Software and IT Services: Sustainability Accounting Standard
Topic

Accounting Metric

Category

Unit Of Measure

Code

EA Data Response

Reference

Environmental
Footprint ofHardware
Infrastructure

1. Total energy consumed.

Quantitative

Gigajoules (GJ),
Percentage (%)

TC-SI-130a.1

1. 392,500 GJ fiscal year 2022 (electricand natural gas), which represents 100% of
our offices and Scope 2 data centers andincludes data from recent acquisitions.

“Operational Footprint”
on page 29

2. Percentage grid electricity.
3. Percentage renewable.

2. 87% of the energy used in our offices andScope 2 data centers is grid purchased.
3. 13% of the energy used in our offices
and Scope 2 data centers is renewable.
Many of our partners at EA-Managed data
centers currently include renewables in theirenergy-use portfolio and have establishedgoals for increased use of renewable energy
in the future.
1. Total water withdrawn.

Quantitative

2. Total water consumed,
percentage of each in regionswith high or extremely highbaseline water stress.

Discussion of the integration ofenvironmental considerations
into strategic planning for data
center needs.

2022 Impact ReportThousand Cubic Meters(m³), Percentage (%)

C-SI-130a.2

1. Total water use of 232,800 m³ in fiscal
year 2022.

“Operational Footprint”
on page 29

2. EA consumes 36,900 m³ of water in high orextremely high water stress areas., which is
16% of our total global water consumption.
Regionally, this consists of 15,200 m³ (6.5%of total consumption) in North America,
11,200 m³ (4.8% of total consumption)
in Europe, and 10,500 m³ (4.5% of total
consumption) in Asia-Pacific region.
Discussion and Analysis

N/A

TC-SI-130a.3

Please see the Protecting the Environment
section of our Impact Report.

“A Robust Data Center
Strategy” on page 30

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SASB Index

Topic

Accounting Metric

Category

Unit Of Measure

Code

EA Data Response

Reference

Data Privacy
and Freedom ofExpression

Description of policies
and practices relating tobehavioral advertising anduser privacy.

Discussion and Analysis

N/A

TC-SI-220a.1

Please see the Enhancing Corporate
Governance section of our Impact Report.

"Ethical Marketing" onpage 43

Number of users whose
information is used forsecondary purposes.

Quantitative

Number

TC-SI-220a.2

Our Privacy and Cookie Policy details our
specific standards and actions.

Privacy and Cookie Policy

Total amount of monetarylosses as a result of legal
proceedings associated withuser privacy.

Quantitative

Reporting Currency

TC-SI-220a.3

Please see our SEC filings for any material
legal proceedings.

Annual Report 10-K

1. Number of law enforcement
requests for user information.

Quantitative

Number, Percentage (%)

TC-SI-220a.4

In the ordinary course of our business,
we receive an immaterial number oflaw enforcement requests which we
process, and respond to, with reference
to pre-established guidelines, and incompliance with law. In fiscal 2022, wereceived requests with respect to fewer
than 100 accounts. Our guidelines led us torespond to approximately one-quarter ofthese requests.

Privacy and Cookie Policy

List of countries where
core products or services
are subject to governmentrequired monitoring, blocking,content filtering, or censoring.

Discussion and Analysis

N/A

TC-SI-220a.5

Core products and services that we offer
directly to players are not subject togovernment-required monitoring, blocking,content-filtering or censoring in any country.

Annual Report 10-K

1. Number of data breaches.

Quantitative

Number, Percentage(%)

TC-SI-230a.1

Please see the Investing in Privacy andSecurity section of our Impact Report.
Material data security events are disclosed
in our SEC filings.

Annual Report 10-K

Discussion and Analysis

N/A

TC-SI-230a.2

Please see the Investing in Privacy andSecurity section of our Impact Report.

“Privacy” on page 35-37

2. Number of users whose
information was requested.
3. Percentage resulting
in disclosure.

Data Security

2. Percentage involving
personally identifiable
information (PII).
3. Number of users affected.
Description of approach toidentifying and addressing
data security risks,
including use of third-party
cybersecurity standards.

2022 Impact Report46GovernanceTopic

Accounting Metric

Category

Unit Of Measure

Code

EA Data Response

Reference

Recruiting andManaging a Global,
Diverse, and Skilled
Workforce

Percentage of employeesthat are:Quantitative

Percentage (%)

TC-SI-330a.1

Approximately 64% of employees arelocated outside the US.

Annual Report 10-K

Employee engagement
as a percentage.

Quantitative

Percentage (%)

TC-SI-330a.2

Please see the Building Diverse and Healthy
Teams section of our Impact Report.

“Engaging Our Employees
through Listening” onpage 14

Percentage of genderand racial/ethnic grouprepresentation for:

Quantitative

Percentage (%)

TC-SI-330a.3

Please see the Building Diverse and Healthy
Teams section of our Impact Report.

“Workforce Representation”
on page 10

1. Foreign nationals.
2. Located offshore.

1. Management.
2. Technical staff.
3. All other employees.
Intellectual Property
Protection andCompetitive
Behavior

Total amount of monetarylosses as a result of legal
proceedings associatedwith anticompetitive
behavior regulations.

Quantitative

Reporting Currency

TC-SI-520a.1

Zero. Material legal proceedings aredisclosed in our SEC filings.

Annual Report 10-K

Managing
Systemic Risks
from Technology
Disruptions

Number of:

Quantitative

Number, Days

TC-SI-550a.1

During fiscal 2022, we achieved over 99.65%
service availability.

Annual Proxy Statement

Discussion and Analysis

N/A

TC-SI-550a.2

Please see our SEC filings for a discussion ofmaterial risks related to this subject matter.

Annual Report 10-K

1. Performance issues.
2. Service disruptions.
3. Total customer downtime.
Description of business
continuity risks related todisruptions of operations.

2022 Impact Report

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SASB Index

About This ReportElectronic Arts Inc. (the “Company”) published thisreport to provide an overview of our environmental,social and governmental (“ESG”) efforts andcommitments. This report is for the reporting year ofApril 1, 2021 through March 31, 2022 unless otherwise
stated. This report was created with reference to the
Sustainability Accounting Standards Board (SASB)
Standard for the Software and IT Services industry
within the Technology and Communications sector.
This document and the materials or websites
cross-referenced contain statements that are
aspirational or reflective of our views about our
future performance that constitute “forward-looking
statements” within the meaning of the Private
Securities Litigation Reform Act of 1995. Forwardlooking statements are generally identified throughthe inclusion of words such as “anticipate”, “believe”,“expect”, “intend”, “estimate”, “plan”, “predict”, “seek”,“goal”, “will”, “may”, “likely”, “should”, “could” (and thenegative of any of these terms), “future”, and similar
expressions to identify forward-looking statements.
In addition, any statements that refer to projections
about our future performance, trends, initiatives,
uncertain events and assumptions, and othercharacterizations of future events or circumstances
are forward-looking statements. These forwardlooking statements, and the materials or websites
cross-referenced are aspirational, are not guarantees
of future performance, and reflect management’s
current expectations. Forward-looking statements
2022 Impact Reportinherently involve risks and uncertainties that could
cause actual results to differ materially from thosepredicted in such statements. Forward-looking
statements are not guarantees or promises that goals
or targets will be met. The Company undertakes noobligation to update any forward-looking or otherstatements, except as required by law.
Historical, current, and forward-looking ESG-related
statements and data in this document may be basedon standards, practices and methodologies thatare still developing, controls and processes that are
evolving, and assumptions that are subject to change
in the future.
In the context of this report, the term “material” isdistinct from, and should not be confused with, suchterms as defined for SEC reporting purposes. The
information included in this document and any issues
identified as material for purposes of this document
may not be considered material for Securities andExchange Commission reporting purposes.
Website references and hyperlinks throughout thisdocument are provided for convenience only, andthe content on the referenced third-party websites
is not incorporated by reference into this report, nordoes it constitute a part of this report. The Company
assumes no liability for the content contained on thereferenced third-party websites.

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ea.com
ir.ea.com