Your Results

The StandOut assessment measures how well you match 9 Roles and reveals
your primary Role and secondary Role. These top two Roles are the focal
point of all your talents and skills. They represent your instinctive way ofmaking a difference in the world.
StandOut helps you accelerate your performance by showing you actions you
can take to capitalize on your comparative advantage.
Your top two Roles may not be how you see yourself. Instead they capture
how you show up to others. They pinpoint your recurring reactions and yourbehaviors. They are your edge at work.
The purpose of this report is to help you maximize this edge.

How touse itUnderstandhow your top
two Roles
combine toreveal yourComparative
Advantage.

Learn thedetail of your
top twostrength
Roles, andyour full Rolerank order.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

1

Provider

Teacher

Eugene YanYour Greatest Value to the Team:You challenge us with the question "What did you learn?"
You help us make the most of our experiences.
You're an investor. Your currency is people. You believe in the amazing
potential of those you meet. You never stop considering what more
you can do to support their growth and development. You care somuch about your impact on those you serve that you constantly findways to hone your craft, increase your knowledge, advance yourqualifications. You take your professional development very seriously
because you know that you have tremendous influence on otherpeople. Sensitive and thoughtful, you always consider how people will
be impacted by your message. You often follow up with people toensure that "everything is OK." You protect your investment.

YOUR STRENGTH ROLES: RANK ORDER

1.

PROVIDER

2.

TEACHER

3.

PIONEER

4.

CONNECTOR

5.

CREATOR

6.

ADVISOR

7.

STIMULATOR

8.

EQUALIZER9.

INFLUENCER

THE 9 StandOut ROLESADVISOR
Advisors are practical, concrete
thinkers who are at their mostpowerful when reacting to andsolving other people's problems.

EQUALIZER
Equalizers are level-headed
people whose power comes fromkeeping the world in balance,
ethically and practically.

PROVIDER
Providers sense other people's
feelings, and they feel compelled
to recognize these feelings, givethem a voice, and act on them.

CONNECTOR
Connectors are catalysts. Their
power lies in their craving to put
two things together to makesomething bigger than it is now.

INFLUENCER
Influencers engage people
directly and convince them toact. Their power is theirpersuasion.

STIMULATOR
Stimulators are the hosts ofothers' emotions. They feel
responsible for them, for turningthem around, for elevating them.

CREATOR
Creators make sense of theworld, pulling it apart, seeing abetter configuration, andcreating it.

PIONEER
Pioneers see the world as afriendly place where, aroundevery corner, good things will
happen. Their distinctive power
starts with their optimism in theface of uncertainty.

TEACHER
Teachers are thrilled by thepotential they see in each
person. Their power comes fromlearning how to unleash it.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

3

ROLE 1PROVIDER

THE DEFINITION:
You begin by asking, "Is everyone okay?" You are acutely
Is everyone
aware of others' emotional states, particularly if you sense
okay?
they are feeling hurt or slighted. You are instinctively
inclusive, always looking for ways to draw others into thecircle and make them feel wanted, heard, andappreciated. You pay close attention to the differences between people, each person's
likes, dislikes, and foibles. It's the only way to attend to their feelings, you think. You areprotective of other people and will get angry or upset if you see behavior that is cavalieror dismissive of people's feelings. You are an intensely loyal and forgiving friend, but
you are no pushover. Although your circle is large, it does have a perimeter, and if
someone's behavior offends you, you will exile him beyond the perimeter. But this exile
will not last, because, in your heart, you believe everyone can be understood, everyone
can be redeemed, everyone can, in the end, be forgiven. At home and work, many will
come to trust you and rely on you: you are their safe harbor, a consistently supportive
presence in a world that doesn't care. And they love you for it.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

4

ROLE 1PROVIDER

YOU, AT YOUR MOST POWERFUL
You sense other people's feelings. You feel it is your responsibility to recognize
these feelings, give them a voice, and act on them.
You are non-judgmental, and so are gifted at creating a safe space in which otherpeople's ideas and feelings can be heard. Around you, people share more because
they let their guard down. Ideas, solutions, experiments--all these happen more
frequently around you.
You listen very well, and you retain the important details of the person you arelistening to. And so, around you, others feel heard and recognized.
You gain other people's trust. They know that you will keep their interests in mind.
And their confidences. "You have my back," they think. "You will look out for me."
You are the glue that holds the team together.
You are also the grease. Everything speeds up around you. Why? Because trust isan accelerant.
You become a passionate defender of the perspectives of others. You may not beable to make the tough call for yourself, but so long as the "ask" is for someone
else, you are quite courageous. You get your strength from other people's needs
and feelings, and from making sure other people's needs are being met. You are atyour most powerful when you do this.
You are emotionally insightful. You see things from the other person's perspective
and you know that what you see is true, and valid. This means you can act on it: tochange it for the better, to sell into it, to market to it, to intervene in a timely
manner to avert emotionally dangerous outcomes such as a person quitting, or
two people clashing. All of these stem from your emotional insight.
You have excellent institutional memory. You can retain who has been involved in
an issue, what their interests were, what their emotional stake was, what theirstate of mind might be now.
You are sensitive, and can become defensive if you sense your perspective is not
being heard.
Because you are thin-skinned, other people can wind you up quite easily.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

5

ROLE 2TEACHERTHE DEFINITION:
You begin by asking, "What can he learn from this?" Your
What can hefocus is instinctively toward the other person. Not his
learn fromfeelings, necessarily, but his understanding, his skills, andthis?
his performance. You see each person as a work inprogress, and you are comfortable with this messiness.
You don't expect him to be perfect; in fact, you don't want him to be perfect. You see
the possibility in imperfection. You know that imperfection creates choice, and thatchoice leads to learning. Since you are energized by another person's growth, you look
for signs of it. "Where was he last month?" you ask yourself. "What measurable progress
have I seen?" You create novel ways to keep track of his performance and celebratewith him when he reaches new heights. You ask him a lot of questions to figure out
what he knows and what he doesn't, how he learns best, what is important to him, andwhat journey he is on. Only then can you join him at the appropriate level and in theappropriate way. Only then can you help him learn.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

6

ROLE 2TEACHER

YOU, AT YOUR MOST POWERFUL
People's performance improves when you're around. This is your greatest gift.
Instinctively people know that you care about them, and that your caring isgenuine. They get it. They feel it. They never doubt it. And this certainty frees
them. They can experiment, and reach, and fall, and fail, and then reach again. And
you will still be there willing them to keep reaching.
You don't give up on people. No matter how much they struggle, you keep
believing that they will find a way to move forward, and to improve.
You are intrigued by "the process"--the process of other people's learning andgrowth. You aren't impatiently waiting for the big-bang breakthrough. Instead you
are content to see small increments of growth that happen every day. The"getting it" can be more exciting to you than the "got it."
You are also intrigued by the process of the activity. You revel in breaking
activities down into their discrete parts, and then showing others how to do eachdiscrete part. You want others to understand the "how," the "method," and when
you can show others the "how," you are delighted. This, in your view, is where thereal learning happens.
You give other people choices. You allow them to make their own decisions. You
realize that choice is the mechanism for learning, for growth. You say, "Youdecide, then come back and tell me what you decided, and why." You are a naturaldelegator.
You know that people can learn only from where they are starting, so you ask lotsof questions to determine their starting point. You listen very carefully. You watch
closely. Any small action or reaction could be a clue about where to "join" them intheir learning journey.
Your "start-by-listening" approach makes others feel heard, and safe. For you, it is
the source of vital information about their learning styles, their personalities, theirunderstanding. You use this information to tailor what you are teaching so that it
fits each person--you individualize.
Physically you want to get on people's level. You want to "walk the factory floor,"see people in their "natural habitats," "get down in the dirt with them." This
achieves three things: 1) it shows them that you know them; 2) it shows you theworld from their perspective; 3) it gives you the raw material you need to givethem good ideas for how to get better.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

7

ROLE 2TEACHERYou are a learner yourself. Because you love the process of "getting it," you sign
yourself up for classes so that you can feel yourself "getting it." This is a constantpart of your life.
Your dedication to constant learning is not just for you. It also serves to arm youwith new ideas and techniques that you can use to help others. Consequently, toothers you seem wise, an unending source of knowledge, experiments and ideasthat might help them grow.
Whenever others run dry--of ideas, or of self-belief--they return to you. You seemstrong, patient, understanding, and yet always expectant.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

8

ROLE 1PROVIDER

ROLE 2TEACHER

Combine your Roles. Sharpen your edge.
You challenge us with the question"What did you learn?" You help us
make the most of our experiences.
In this section of the report, your top two Roles are combined togive you even more specific advice on how you can win at work.
You'll learn your greatest value to your team, suggestions on yourideal career, and get individualized content on how you can be
more successful in the workplace.

PHRASES TO DESCRIBE YOURSELF:"I can pick up on other people's feelings, whether they are customers orcolleagues.""People seem to trust me quickly. Why? Because I don't judge them. I find it reallyeasy to see things from their perspective.""When it comes to finding solutions, I find I'm best at the brainstorming stage
when people need to feel okay sharing all the ideas they have.""I tend to be able to remember things about people--birthdays, favorite foods,
names of their kids. It makes them feel special.""I like listening to people tell me what they do and how they do it."
"I'm a constant learner. For me there's something energizing about the process ofgetting to a point where I've mastered a new skill. Recently I took classes to learn
how to...""I like getting down in the dirt with people, seeing the world through their eyes.
Customers, colleagues, friends--I think I can truly help them only if I have seen
their perspectives."

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

9

ROLE 1PROVIDER

ROLE 2TEACHER"I don't think you can teach people in the same way. Instead I'm always looking forhow each person's mind works, and what motivates her."

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

10

ROLE 1PROVIDER

ROLE 2TEACHER

Your Ideal CareerYour gift is to create a safe place forpeople to learn.
You create a safe place for people to learn because they knowthat you will not let them fall. You are acutely sensitive to people
wasting their potential. You see value in each person'scontribution, the inherent worth of each person's efforts, and so,
as a leader, you create the kind of team where we all want toperform for you. And yet you are not a bleeding heart. You wanteach person to learn, to make an improvement, an adjustment,
and you will wrack your brain to find just the right arrow to pullfrom your quiver. Obviously you will make an excellent teacher.
More specifically, you will be a great teacher of the underserved--kids who have suffered or are suffering through difficult
situations. Also, because, in your view no one is a "lost cause," youwill do well working to rehabilitate offenders back into society, oroffering therapy and intervention to families in crisis, evencounseling to prevent suicides. You will be drawn to give
guidance to anyone in pain, and ambivalent about any
environment where performance is the sole measure of success.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

11

ROLE 1PROVIDER

ROLE 2TEACHERHOW TO MAKE AN IMMEDIATE IMPACT...
Start by taking the temperature ofyour team. You have an excellent
sense of the institution you are
joining--as in, who is in relationshipwith whom, who are the heroes, what
are the war stories--so feed this senseby listening and watching closely.
What is said in the room? What is said
only in the hallways afterward? What
projects brought the best out of the
team? Where does the team struggle?
Who are the leaders? Who are thetrouble-makers?

You want to help others, but you haveto earn this right. So begin with yourstudent hat on. People like students.
They like to be asked questions about
how they do what they do, and they
like to hear themselves talk about why
it works. Listening shows respect. So
be inquisitive and be seen to beinquisitive.

Get to know the trouble-makers first,
because, in their minds, they are
misunderstood. You have a gift forallowing people to have their say and"holding" what they say without either
criticizing it or condoning it. You justtake it on. And this "taking on" lets
them move out from their defensivemode, and into a healthier and moreproductive frame of mind.

Find opportunities to feed people's
words back to them. Describe what
you've heard, and what you've cometo understand about their work, andtheir process. Not only will you beable to test your understandings, youwill also validate your new colleagues.
They will appreciate this validation.

You excel at letting trouble-makers
feel that they are being heard. But if
there are no trouble-makers on theteam, start with those who need themost help. Where are theystruggling? Which aspect of theirwork is holding them back? How can
you help them? If you're not the one
to help, then can you secure them theresources they need?

Accompany your new colleagues as
they "sweep the floors." Spend timewith them in their environment. Watch
how they do their work and notice thedetails of their struggles and theirsuccesses. These real-world details
will give you raw material when you
start trying to help them navigate
through their struggles, and achieveeven greater success.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

12

ROLE 1PROVIDER

ROLE 2TEACHERHOW TO TAKE YOUR PERFORMANCE TO THE NEXTLEVEL...
Build your base of supporters. Who isprotecting you? Who is looking out
for you? You, of all people, gainstrength from knowing that you aresurrounded by people on whom you
can rely. Amidst all the self-interestand the personal ambition, take careto build a small work "family" whom
you trust utterly. You will always be atyour best when you know that a few
carefully chosen people have yourback.

Keep learning. Keep researching yoursubject. Attend the cutting-edge
conferences. Read the expert posts.
Make this a priority.

Your need for a work "family" or baseof supporters shouldn't stop you fromtaking on new assignments. Just know
that, when you move into a newposition, you will sense your lack ofcoverage, and, more than most, youwill feel exposed. Neutralize thesefeelings by starting to build a new"family" as quickly as you can. Find
one person whom you can trust,nurture this relationship, and carefullybuild out from here.

Become an overt champion of others.
Discipline yourself to reach across theorganization and place people whose
raw talent you have spotted into
positions of real responsibility. Somewill say, "But he is not ready." Don't
shy away from this "risk." Instead,celebrate it. You are a genius at giving
people just the kind of responsibility
they need, at just the time when theyneed it.

Make it a ritual to gather your team
together at the beginning of eachweek to talk about responsibilities.
Ask your people to make specificcommitments. You are at your most
passionate, authentic and persuasive
when you ask people to step up andtake ownership for their work.

When you champion young talent,
make sure your explanations for why
this is the right person, the right
responsibility, and the right time, arevivid and detailed. Become adept at
describing the strengths you haveseen in the person, and why you think
this strength will translate to the new,larger responsibility. Be equallydetailed about what specificknowledge the person lacks, and how
you propose he go about acquiring
this knowledge, without jeopardizing
his ability to deliver results--this detailwill give others, who have less of a

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

13

ROLE 1PROVIDER

ROLE 2TEACHER"feel" for young talent, the certainty
they need.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

14

ROLE 1PROVIDER

ROLE 2TEACHER

WHAT TO WATCH OUT FOR...
You tend to avoid conflict when it
involves you. And yet it builds andbuilds, until finally you explode in a
way that can come as a surprise toothers, in a way that can even seem
irrational to others. Since you tend tofight for yourself only when you arebacked into the kind of corner where
your values are being questioned orchallenged, discipline yourself to use
your values as a backstop earlier,rather than later. In this way, you willtake a stand earlier, and, when it
comes, your stand will be, at the very
least, predictable to your colleagues.

Stay in the real world. Trust thedetails you notice. You are such anavid reader and researcher you cansometimes be intrigued, and evenswayed, by other people's theories.
While some of these theories may besound, always rely on your own realworld learning as your guide.

HOW TO WIN AS A LEADER...
Your strength is that we trust you willbe there for us. You are with us. You
will protect us, support us, andadvocate for us. We all rely on you.

Your strength is your faith in ourpotential. We never sense frustration
with our struggles but rather a deep
belief that we can keep
experimenting, and keep getting
better. You accept us; and yet yourexpectations motivate us.

HOW TO WIN AS A MANAGER...
Your strength is your unwavering
support. I trust that you will neverleave me dangling, exposed andunprotected.

Your strength is how seriously you
take my learning. And since you takeit so seriously, since you pay it somuch attention, I am inspired to do
the same.

Eugene Yan
ProviderTeacher

StandOut
Assessment
Results

15

ROLE 1PROVIDER

ROLE 2TEACHERHOW TO WIN IN CLIENT SERVICES...
Your strength is the sense ofpartnership I get from you. I knowthat you genuinely want me to be OK.

Your strength is that you help me
discover something new about mysituation.

HOW TO WIN IN SALES...
Your strength is your compassion.
Because you genuinely care, you act
to serve the best interests of yourclient. Your protective nature will help
clients feel secure following yourcounsel.

Your strength is your understanding.
Your rich perspective of how eachclient is unique enables you to adapt
your offering to serve them better.

Eugene Yan
ProviderTeacher

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StandOut
Assessment
Results

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