Maplesoft Accessibility Conformance Report
Revised Section 508 Edition(Based on VPAT® Version 2.4Rev)

Name of Product/Version: Maple Learn
Report Date: July 10, 2023
Product Description: Online math tool for exploring concepts, solving problems, andcreating math-based content for teaching and learning
Contact Information: productmanager@maplesoft.com
Notes:
Evaluation Methods Used: Conformance to the listed accessibility standards has been
evaluated by Maplesoft through manual testing with assistive technologies.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A (Yes)
Level AA (Yes)__________________________________“Voluntary Product Accessibility Template” and “VPAT” are registeredservice marks of the Information Technology Industry Council (ITI)

Page 1 of 15

Standard/Guideline

Included In Report

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Level AAA (No)
(Yes)

Terms
The terms used in the Conformance Level information are defined as follows:
•
•
•
•
•

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets withequivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report
Tables 1 and 2 also document conformance with Revised Section 508:••

Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing
Chapter 6 – 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, andaccessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

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Table 1: Success Criteria, Level A
Notes:

Criteria
1.1.1 Non-text Content (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
1.3.1 Info and Relationships (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)

Conformance Level
Web: Partially Supports
Electronic Docs:
Software:
Authoring Tool:

Web: N/A
Electronic Docs: N/A
Software: N/A
Authoring Tool: N/A

Remarks and Explanations
Web: Images and interface components haveappropriate text alternatives. Text alternatives relating
to plots are in progress.
Electronic Docs:
Software:
Authoring Tool:
Web: Maple Learn does not include video- or audioonly content
Electronic Docs:
Software:
Authoring Tool:

Web: N/A
Electronic Docs: N/A
Software: N/A
Authoring Tool: N/A

Web: There is no pre-recorded audio content.
Electronic Docs:
Software:
Authoring Tool:

Web: N/A
Electronic Docs: N/A
Software: N/A
Authoring Tool: N/A

Web: There is no video or time-based media content.
Electronic Docs:
Software:
Authoring Tool:

Web: Partially Supports
Electronic Docs:
Software:
Authoring Tool:

Web: When navigating a document using tab, thestructure (ordered groups) is respected. For example
group 1 will be tabbed through then group 2. Inside agroup, math expressions are traversed in order almost
always. When the math involves matrices, problems

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Criteria•

Conformance Level

602.3 (Support Docs)

Remarks and Explanations
sometimes occur when reading the matrix entries. We
are investigating.
Electronic Docs:
Software:
Authoring Tool:
Web: The order of content groups, which are the mainorganizational structure in Maple Learn, can be
programmatically determined. Text outside of a group issometimes read out of order, but placing text outside agroup is easily avoidable by authors.
Electronic Docs:
Software:
Authoring Tool:

1.3.2 Meaningful Sequence (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Partially Supports
Electronic Docs:
Software:
Authoring Tool:

1.3.3 Sensory Characteristics (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Instructions do not rely solely on sensory
characteristics
Electronic Docs:
Software:
Authoring Tool:

1.4.1 Use of Color (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Partially Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Most of Maple Learn doesn’t require the use ofcolour. When plotting multiple curves on the same setof axes, color is used to show which curve corresponds
to which equation. A partial workaround is to first plot
each curve separate to determine their shapes, before
combining them on the same axes.
Electronic Docs:
Software:
Authoring Tool:

1.4.2 Audio Control (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)

Web: Not Applicable
Electronic Docs:
Software:
Authoring Tool:

Web: No auto playing audio
Electronic Docs:
Software:
Authoring Tool:

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Criteria•

Conformance Level

Remarks and Explanations

602.3 (Support Docs)
Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Navigating a Maple Learn document can be doneusing the keyboard (using tab and arrow keys within the
document). Navigating special points on a plot can also
be done using Ctrl+Alt+p.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Keyboard users cannot be trapped.
Electronic Docs:
Software:
Authoring Tool:

Web: N/A
Electronic Docs: N/A
Software: N/A
Authoring Tool: N/A

Web: No time limits
Electronic Docs:
Software:
Authoring Tool:

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: It is possible to set a slider to move through its
value range automatically, creating an animation thatruns as soon as the document is opened. The animation
can be stopped by clicking on the slider.
Electronic Docs:
Software:
Authoring Tool:

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Nothing flashes in Maple Learn
Electronic Docs:
Software:
Authoring Tool:

2.1.1 Keyboard (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
2.1.2 No Keyboard Trap (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
2.2.1 Timing Adjustable (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

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Criteria
2.4.1 Bypass Blocks (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs
2.4.2 Page Titled (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
2.4.3 Focus Order (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
3.1.1 Language of Page (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
3.2.1 On Focus (Level A)
Also applies to:
Revised Section 508

Conformance Level

Remarks and Explanations

Web: Supports
Electronic Docs:
Authoring Tool:

Web: Content is not repeated.
Electronic Docs:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Maple Learn documents can be given titles that
describe topic or purpose, and those titles are used as
the page title.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Users can navigate through content and tables
sequentially using the arrow keys on their keyboard.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Authors can choose to provide meaningful linktext
Electronic Docs:
Software:
Authoring Tool:

Web: Does Not Support
Electronic Docs:
Software:
Authoring Tool:

Web: Maple Learn documents do not include language
attributes.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:Web: Context is not changed when a component
receives focus
Electronic Docs:

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Criteria•••

501 (Web)(Software)504.2 (Authoring Tool)
602.3 (Support Docs)

3.2.2 On Input (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
3.3.1 Error Identification (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
3.3.2 Labels or Instructions (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
4.1.1 Parsing (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
4.1.2 Name, Role, Value (Level A)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)

Conformance Level
Authoring Tool:

Remarks and Explanations
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Entering data or using a control does not change
the immediate context. The plot window, on the sidepanel, does update on user input, but that does notchange the context.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Errors a user encounters are clearly stated in text.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Labels or instructions are provided. Authors are incontrol of their own content, and have the ability toprovide labels or instructions easily.
Electronic Docs:
Software:
Authoring Tool:

Web: N/A
Electronic Docs:
Software:
Authoring Tool:

Web: Maple Learn Is not implemented in a markup
language.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: User interface components meet this criteria.
Electronic Docs:
Software:
Authoring Tool:

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Criteria•

Conformance Level

Remarks and Explanations

Conformance Level

Remarks and Explanations

602.3 (Support Docs)

Table 2: Success Criteria, Level AA
Notes:

Criteria
1.2.4 Captions (Live) (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: N/A
Electronic Docs:
Software:
Authoring Tool:

Web: No live audio is streamed by Maple Learn
Electronic Docs:
Software:
Authoring Tool:

Web: N/A
Electronic Docs:
Software:
Authoring Tool:

Web: There is no pre recorded audio in Maple Learn
Electronic Docs:
Software:
Authoring Tool:

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Partially Supports
Electronic Docs:
Software:
Authoring Tool:

1.4.4 Resize text (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Partially supports
Electronic Docs:
Software:
Authoring Tool:
Page 8 of 15

Web: The majority of text is black on a whitebackground. There are a few cases where the text on
buttons is white on a light blue background that has an
approximate contrast ratio of 2:1.
Electronic Docs:
Software:
Authoring Tool:
Web: There is currently no built-in zoom in Maple Learn.
However, Maple Learn respects the system-levelsettings for text size, and the text used in individual
groups can be enlarged by selecting the text andincreasing the font size. When the font size used in atable is changed, the size of table adjusts automaticallyCriteria

Conformance Level

Remarks and Explanations
to accommodate the larger text.
Electronic Docs:
Software:
Authoring Tool:

1.4.5 Images of Text (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
2.4.5 Multiple Ways (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs
2.4.6 Headings and Labels (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
2.4.7 Focus Visible (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
3.1.2 Language of Parts (Level AA)
Also applies to:
Revised Section 508

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: No images of text are used.
Electronic Docs:
Software:
Authoring Tool:
Web: Users can navigate back to the home page fromevery Maple Learn Document. From the home page you
can scroll to view documents or use the search feature
to find pages.
Electronic Docs:
Authoring Tool:
Web: Maple Learn provides capabilities for defining
descriptive headings and labels, and does so in content
created by Maplesoft. Users control their own content
and can make use of heading and label functionality
when authoring content.
Electronic Docs:
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Software:
Authoring Tool:

Web: Keyboard focus is visible through cursors andvisual indicators.
Electronic Docs:
Software:
Authoring Tool:

Web: Does Not Support
Electronic Docs:
Software:Web: At this time, the default human language for eachpassage cannot be programmatically determined.
Electronic Docs:

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Criteria• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
3.2.3 Consistent Navigation (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs
3.2.4 Consistent Identification (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs
3.3.3 Error Suggestion (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
Revised Section 508• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Conformance Level
Authoring Tool:

Remarks and Explanations
Software:
Authoring Tool:

Web: Supports
Electronic Docs:
Authoring Tool:

Web: Navigation mechanisms are consistent acrossdocuments.
Electronic Docs:
Authoring Tool:

Web: Supports
Electronic Docs:
Authoring Tool:

Web: Components maintain the same identification
across pages
Electronic Docs:
Authoring Tool:

Web: Does Not Support
Electronic Docs:
Software:
Authoring Tool:

Web: The few places where Maple Learn might be able
to deduce the likely source of error result in error
messages, but suggestions are not currently available.
Electronic Docs:
Software:
Authoring Tool:

Web: Not applicable
Electronic Docs:
Software:
Authoring Tool:

Web: Not applicable
Electronic Docs:
Software:
Authoring Tool:

Table 3: Success Criteria, Level AAA
Notes: Is not required as part of VPAT 2.4 508 (Revised Section 508 standards)
Page 10 of 15

Page 11 of 15

Revised Section 508 Report
Notes:

Chapter 3: Functional Performance Criteria (FPC)
Notes:

Criteria

Conformance Level

302.1 Without Vision

Supports

302.2 With Limited Vision

Supports

302.3 Without Perception of Color

Partially Supports

302.4 Without Hearing

Supports

302.5 With Limited Hearing

Supports

302.6 Without Speech

Supports

302.7 With Limited Manipulation

Supports

Page 12 of 15

Remarks and Explanations
Maple Learn works with screen-readers.
Content can be enlarged using systemsettings, and there is sufficient colour
contrast for reading and using content.
The majority of Maple Learn can be usedwithout perception of colour. Graphs
containing multiple curves use colour todistinguish between them. Expressions canbe graphed individually to determine
shape and then combined on a single setof axes.
Maple Learn does not currently haveaudible modes of operation.
Maple Learn does not currently haveaudible modes of operation.
Maple Learn does not require speech
input.
Maple Learn supports standard keyboards
and pointing devices. Usage of the productdoes not require fine motor controls or
simultaneous actions.

Criteria

Conformance Level

302.8 With Limited Reach and Strength

Supports

302.9 With Limited Language, Cognitive, and Learning Abilities

Partially Supports

Remarks and Explanations
Maple Learn supports standard keyboards
and pointing devices. Usage of the productdoes not require fine motor controls or
simultaneous actions.
Maple Learn includes many features thatmake it easy to perform many complex
operations
Examples are provided to reduce thereading/language requirements
Training materials are available in different
forms to accommodate different learning
styles

Chapter 4: Hardware
Notes: Deleted, not applicable.

Chapter 5: Software
Notes:

Criteria

Conformance Level

501.1 Scope – Incorporation of WCAG 2.0 AA
502 Interoperability with Assistive Technology

See WCAG 2.x section
Heading cell – no response required

502.2.1 User Control of Accessibility Features

Not applicable502.2.2 No Disruption of Accessibility Features

Not applicable502.3 Accessibility Services
502.3.1 Object Information
502.3.2 Modification of Object Information
502.3.3 Row, Column, and Headers502.3.4 Values

Heading cell – no response required
Not applicableNot applicableNot applicableNot applicable
Page 13 of 15

Remarks and Explanations
See information in WCAG 2.x section
Heading cell – no response required
Maple Learn does not include platform
features defined as accessibility features
Maple Learn does not include platform
features defined as accessibility features
Heading cell – no response required
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform softwareCriteria

Conformance Level

Remarks and Explanations

502.3.5 Modification of Values
502.3.6 Label Relationships
502.3.7 Hierarchical Relationships
502.3.8 Text
502.3.9 Modification of Text
502.3.10 List of Actions
502.3.11 Actions on Objects
502.3.12 Focus Cursor
502.3.13 Modification of Focus Cursor
502.3.14 Event Notification
502.4 Platform Accessibility Features
503 Applications

Not applicableNot applicableNot applicableNot applicableNot applicableNot applicableNot applicableNot applicableNot applicableNot applicableNot applicable
Heading cell – no response required

503.2 User Preferences

Does not support

503.3 Alternative User Interfaces

Not applicable

503.4 User Controls for Captions and Audio Description

Heading cell – no response required

503.4.1 Caption Controls

Not applicable

503.4.2 Audio Description Controls

Not applicable

504 Authoring Tools
504.2 Content Creation or Editing (if not authoring tool, enter “notapplicable”)

Heading cell – no response required

Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Maple Learn is not platform software
Heading cell – no response required
At this time, Maple Learn does not support
user preferences
Maple Learn does not function as assistive
technology
Heading cell – no response required
Maple Learn does not support
synchronized media content.
Maple Learn does not provide program
selection.
Heading cell – no response required

See WCAG 2.x section

See information in WCAG 2.x section

504.2.1 Preservation of Information Provided for Accessibility in Format
Conversion

Supports

504.2.2 PDF Export

Does not support
Page 14 of 15

Information required for accessibility ispreserved to the extent that the
information is supported by thedestination format.
Maple Learn is capable of exporting PDF
files by printing to PDF, but is not capableof exporting PDF files that conform to
ANSI/AIIM/ISO 14289-1:2016 (PDF/UA-1).

Criteria

Conformance Level

504.3 Prompts

Does not support

504.4 Templates

Not applicable

Remarks and Explanations
Authors are not prompted to create
accessible content
Templates are not provided.

Chapter 6: Support Documentation and Services
Notes:

Criteria

Conformance Level

601.1 Scope
602 Support Documentation

Heading cell – no response required
Heading cell – no response required

602.2 Accessibility and Compatibility Features

Partially supports

602.3 Electronic Support Documentation

See WCAG 2.x section

602.4 Alternate Formats for Non-Electronic Support Documentation

Supports

603 Support Services

Heading cell – no response required

603.2 Information on Accessibility and Compatibility Features

Supports

603.3 Accommodation of Communication Needs

Supports

Page 15 of 15

Remarks and Explanations
Heading cell – no response required
Heading cell – no response required
Accessibility and compatibility features are
explained in product FAQs. Accessibility
documentation focuses on in-productaccessibility features, but does not discuss
how standard features could be used byauthors to create more accessible content
See information in WCAG 2.x section
Only electronic formats of documentation
are provided
Heading cell – no response required
The Maplesoft support team isknowledgeable about the product’s
accessibility and compatibility features
Support services are provided throughemail and phone.