CK65 Series
Mobile Computer powered by Android™

User Guide

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained inthis document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. HII makes no representation or warranties regarding the information provided in this publication.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for theselection and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of thisdocument may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Copyright  2019-2022 Honeywell International Inc. All rights reserved.
Web Address: sps.honeywell.com.

Trademarks
Google and Android are trademarks of Google LLC.
Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
microSD is a registered trademark of SD-3C, LLC.
Qualcomm and Snapdragon are registered trademarks or trademarks of Qualcomm Incorporated in the United States
and/or other countries.
Other product names or marks mentioned in this document may be trademarks or registered trademarks of othercompanies and are the property of their respective owners.

Patents
For patent information, refer to www.hsmpats.com.

TABLE OF CONTENTS

Customer Support ....................................................................................................................... vii
Technical Assistance ............................................................................................................ vii
Product Service and Repair ............................................................................................... vii
Limited Warranty ................................................................................................................... vii

Chapter 1 - About the Computer Features................................................... 1
About the CK65 Mobile Computer .......................................................................................... 1
Model Overview ........................................................................................................................ 2
Features of the CK65.............................................................................................................. 3
CK65 Models for Use in Hazardous Locations............................................................ 6
About the Battery ........................................................................................................................... 6
Charge the Battery Before Use........................................................................................... 7
Replace the Battery................................................................................................................. 7
Cold Environments........................................................................................................... 8
Hot Swap............................................................................................................................... 8
Swap Battery Mode .......................................................................................................... 8
About the Battery Status....................................................................................................... 9
About the Battery Status LED Setting............................................................................. 9
Change the Battery Status LED Behavior ............................................................ 10
Check the Battery Level and Usage .............................................................................. 11
About Battery Life and Conservation ........................................................................... 11
Battery Recommendations and Safety Precautions .............................................. 11
Enable Airplane Mode ........................................................................................................ 12Power On the Computer ........................................................................................................... 12
Welcome Screen.................................................................................................................... 13

CK65 Mobile Computer User GuideiUnlock the Screen........................................................................................................................13
Change the Screen Lock to Protect the Computer.........................................................13
Select a Touch Screen Profile to Optimize Performance .............................................14
Configure the Screen Backlight .............................................................................................14
About the Scan Status LED .....................................................................................................15
About the Keypad.........................................................................................................................16
Keypad LEDs ...........................................................................................................................17
About the Color-Coded Keys.............................................................................................18
Enter Characters on Alphanumeric Keypads.............................................................18
51-Key Keypad .................................................................................................................1853-Key Keypad .................................................................................................................19
Enter Characters on Numeric Keypads ........................................................................20
38-Key Keypad .................................................................................................................20
42-Key Keypad .................................................................................................................21Enter Characters on the Large Numeric Keypad......................................................23
About the Audio Features .........................................................................................................24
Audio Settings ........................................................................................................................24
About CK65 Cold Storage Models.........................................................................................25
About Cold Storage Heaters .............................................................................................25
How Automatic Mode Works ......................................................................................26
How Manual Mode Works ...........................................................................................27
Configure the Heater in the Settings App.............................................................27
Heater Parameters .........................................................................................................28
Insert a microSD Card................................................................................................................29
How to Transfer Files..................................................................................................................31
Configure USB Connection and Transfer Files .........................................................32
Accessories for the Computer.................................................................................................32

Chapter 2 - About the User Interface and Applications ......................... 35
About the User Interface...........................................................................................................35
Navigation and Function Buttons ..................................................................................36
About Status Bar Icons .......................................................................................................37
Remap a Button or Key........................................................................................................37

ii

CK65 Mobile Computer User Guide

Restore Default Button Action..........................................................................................38
View and Manage Notifications.......................................................................................39
Open Quick Settings.............................................................................................................39
Customize the Home Screen ............................................................................................39
Customize the Favorites Tray............................................................................................40
Use Google™ Search.............................................................................................................40
About Screen Gestures........................................................................................................41
Set the Time Zone ..................................................................................................................41
About Honeywell Applications ................................................................................................42
Applications You Can Download to the Mobile Computer ..........................................43
About Honeywell Enterprise Browser .....................................................................43
About Honeywell Launcher.........................................................................................43
About Terminal Emulators ..........................................................................................44
About UEMConnect .......................................................................................................44
Unlock Developer Options........................................................................................................44

Chapter 3 - Use the Image Engine ...............................................................45
About the Image Engine............................................................................................................45
About the Scan Wedge Feature........................................................................................45
Change the Scanner Settings .................................................................................................46
Restore Default Scan Settings .........................................................................................46
Default Scan Settings ..........................................................................................................47
Data Processing Settings.............................................................................................47
Symbology Settings .......................................................................................................48
Decode Settings ..............................................................................................................48
Imager Settings ...............................................................................................................51
Trigger Settings................................................................................................................51
Notification Settings......................................................................................................52
Add a Scan Setting Profile..................................................................................................53
Delete a Scan Setting Profile ............................................................................................53
Change the Bluetooth Scanner Settings .....................................................................53
About the Optional Digital Scan Button .............................................................................54
Enable and Configure the Digital Scan Button .........................................................54
Scan Barcodes...............................................................................................................................54

CK65 Mobile Computer User Guideiii

About Scanning Configuration Barcodes....................................................................55
Use the Scan Demo App............................................................................................................55
Change the Scan Demo Symbology Settings ............................................................56

Chapter 4 - Use the Camera.......................................................................... 57
About the Color Camera............................................................................................................57
How to Zoom ...........................................................................................................................57
Take a Photo...................................................................................................................................57
Change Camera Settings..........................................................................................................58
Record a Video ..............................................................................................................................59
Change Video Settings ..............................................................................................................59
Use the Camera as a Flashlight .............................................................................................60

Chapter 5 - Configure the Computer.......................................................... 61
How to Configure the Computer............................................................................................61
Start the Settings App .........................................................................................................61
About the Structure of the Settings App ......................................................................61
About Network Communications ..........................................................................................71
Connect to a Wi-Fi Network ..............................................................................................71
Configure Proxy Settings for a Wi-Fi Network ....................................................72
Disable Wi-Fi Notifications.........................................................................................72
Connect to an Ethernet Network.....................................................................................73
How to Connect to Virtual Private Networks ..............................................................73
Add a VPN ..........................................................................................................................73
Connect to a VPN............................................................................................................74
Edit VPN Information ....................................................................................................74
About Wireless Security.............................................................................................................74
About Certificates .................................................................................................................75
Load a Certificate ...........................................................................................................75
Disable or Remove Certificates.................................................................................76
About Bluetooth Communications.......................................................................................76
Connect a Bluetooth Device .............................................................................................76
Rename the Computer ........................................................................................................77

iv

CK65 Mobile Computer User Guide

Rename, Share or Unpair a Paired Device...................................................................77
About the Scanner Edge App ..................................................................................................78
Connect a Bluetooth Scanner....................................................................................78
Unpair a Paired Scanner ..............................................................................................79
About Serial and USB Communications.............................................................................79
USB Troubleshooting ...........................................................................................................80
About Near Field Communication (NFC) ...........................................................................80
Developer Information ...............................................................................................................81
About Provisioning Mode .........................................................................................................81
Enable or Disable Provisioning Mode ...........................................................................81
About Wi-Fi Staging ....................................................................................................................82
Overview ....................................................................................................................................82
Staging Devices......................................................................................................................82
Set Up a Device as a Server.........................................................................................82
Advanced Configuration ..............................................................................................84
Set Up Client Devices ....................................................................................................85
Log Files ....................................................................................................................................86

Chapter 6 - Manage and Maintain the Computer ....................................87
About Software Updates and Cyber Security....................................................................87
Software Downloads.............................................................................................................87
About Transferring Files via USB Connection............................................................88
Install Software with AutoInstall ............................................................................................88
Optional microSD Card Method ......................................................................................89
About the Honeywell Upgrader ..............................................................................................89
View the Installed OTA Version.........................................................................................89
Install OTA Updates ..............................................................................................................90
Restart (Reboot) the Computer ..............................................................................................91
About Enterprise Data Reset ...................................................................................................92
Before You Begin....................................................................................................................92
Enterprise Data Reset the Computer.............................................................................92
About Erase All Data (Factory Reset) ...................................................................................93
Before You Begin....................................................................................................................93

CK65 Mobile Computer User Guidev

Erase All Data (Factory Reset)..........................................................................................93
Repairs .............................................................................................................................................94
Maintenance..................................................................................................................................94
Clean the Computer .............................................................................................................94
About Disinfectant-Ready Models .................................................................................95
How to Identify Models with DR Housing .............................................................95

Appendix A - Specifications.......................................................................... 97
Computer Agency Information...............................................................................................97
Label Locations .....................................................................................................................97
Physical and Environmental Specifications .....................................................................98
Barcode Symbologies Supported..........................................................................................98
S0803 FlexRange Imager Reading Distances .................................................................99
S0803FR Imager Engine Field of View/Resolution.............................................. 100
N6803 FlexRange Imager Reading Distances.............................................................. 100
N6803FR Imager Engine Field of View/Resolution ............................................. 102
N6703SR Imager Engine Reading Distances ............................................................... 102
N6703SR Imager Engine Field of View/Resolution ............................................. 103
EX20 Imager Engine Reading Distances ........................................................................ 103
EX20 Imager Engine Field of View/Resolution ...................................................... 104

vi

CK65 Mobile Computer User Guide

Customer Support
Technical Assistance
Go to honeywell.com/PSStechnicalsupport to search our knowledge base for asolution or to log into the Technical Support portal.
For our latest contact information, see honeywell.com/PSSlocations.

Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. Go to sps.honeywell.com, then select Support to finda service center near you or to get a Return Material Authorization number (RMA #)before returning a product.
For ongoing and future product quality improvement initiatives, the mobile
computer comes equipped with an embedded device lifetime counter function.
Honeywell may use the lifetime counter data for future statistical reliability
analysis as well as ongoing quality, repair and service purposes.

Limited Warranty
For warranty information, go to sps.honeywell.com and click Support > Warranties.

CK65 Mobile Computer User Guide

vii

viii

CK65 Mobile Computer User Guide

CHAPTER1ABOUT THE COMPUTER FEATURES

This chapter introduces the CK65 Mobile Computer. Use this chapter to learn
about the basic computer features, functions, and accessories.

About the CK65 Mobile Computer
CK65 mobile computers, built on the Mobility Edge™ platform, deliver real-timeconnectivity, advanced data capture, and future-proof investment protection.
A 4-inch touchscreen with the option to choose between an alphanumeric or
numeric keypad with function keys provides the flexibility to fit current and futureapplication environments. CK65 models are equipped for fast Wi-Fi connectivity
with a WLAN 802.11a/b/g/n/ac, dual-band, MIMO radio and Bluetooth (v5.0)
technology that includes Bluetooth Low Energy (BLE) support.
All standard models are available with an S0803 FlexRange™ XLR, N6803
FlexRange, or N6703SR (1D/2D) high-performance imager, or an EX20 Near/Far(1D/2D), high-performance 2D imager for long-range scanning applications up to
15.2 m (50 ft).
Honeywell offers heater-equipped cold storage CK65 versions to extend the use of
the mobile computer in cold storage and freezer environments. Cold storage
models can be identified by a snowflakeon the front of the computer.
Starting in January 2021, standard and cold storage CK65 models come equippedwith disinfectant-ready (DR) housings. Previously, disinfectant-ready CK65
models were identified by a water droplet
on the front of the computer. To learn
how to identify if your CK65 computer has DR housing, see page 95.
CK65 models intended for use in hazardous locations are identifiable by specificlabeling on the back of the device and are excluded from the DR product line.
Note: Throughout this manual, all versions of the mobile computer are referred to as the
CK65 unless information is specific to a particular model type.
Note: The Settings app varies by computer model and OS version. Your computer may notinclude all the features shown throughout the manual.

CK65 Mobile Computer User Guide

1

Model Overview
Available Features

Model
CK65L0N

Android operating system*x

2.2 GHz Qualcomm Snapdragon™ 660 octacore processorx

2 GB/4 GB LPDDR4 RAM, 32 GB flash memoryxHigh definition, bright color, outdoor-readable display withresponsive multi-touch capacitive touch panelxIntegrated ambient light sensor, accelerometer, gyroscope, andmagnetometerx

Choice of physical keypad:x•

Two alphanumeric and function keypads•

Two numeric and function keypads•

Large numeric and function keypadx

Choice of Honeywell imager:•

S0803FR, N6803FR, or N6703SR (1D/2D) high-performance
imager**•

EX20 Near/Far (1D/2D) high-performance, long-range imager

x

WLAN IEEE 802.11 a/b/g/n/ac radio; Wi-Fi certified

xBluetooth™ V5.0 and Bluetooth Low Energy (BLE) technology supportx

NFC technology for short-range wireless data exchangexTop-tier rugged specifications with IP65 and IP68 (1.5m) sealingx

Customer-accessible microSD™ slot for removable memory cards up
to 512 GB (SDXC/SDHC/SDIO-compliant)x

Value-added software components supporting specialized imaging
and OCR functionsx

13-megapixel color camera, 4K video with image stabilization andadvanced software features for enhanced exposure control**x*For information on supported Android OS versions, see the CK65 Data Sheet,available at sps.honeywell.com.
** Camera and imager options vary for CK65 cold storage models.

2

CK65 Mobile Computer User GuideFeatures of the CK65
Imager Window (LED/Laser Aperture)

Touch Panel

Notification/Scan/
Battery Status LEDs
Ambient Light
SensorScan Buttons

Power Button

Keyboard(model dependent)

Microphone

Keypad Status LEDs

CK65 Mobile Computer User Guide

3

CK65 Model with S0803/N6803/N6703 Imager
Laser Safety Label Location
Camera Lens
and Flash(optional)

Hand Strap

Speaker Port

Speaker Port
Scan/Aux Button
Scan/Aux Button

Battery

Battery Latch(under hand strap)

I/O Connector

MicroSD Card Door
(battery and hand strap removed)

4

CK65 Mobile Computer User GuideCK65 Model with EX20 Imager
Laser Safety Label Location
Camera Lens
and Flash(optional)

Hand Strap
Speaker Port
Speaker Port
Scan/Aux Button
Scan/Aux Button

Battery

Battery Latch(under hand strap)

I/O Connector

MicroSD Card Door
(battery and hand strap removed)

CK65 Mobile Computer User Guide

5

CK65 Models for Use in Hazardous Locations
An I/O cover is supplied with CK65 models marked as certified for use in hazardous
environments. CK65 models intended for use in hazardous locations are
identifiable by specific labeling on the back of the device.
Warning: Before you attempt to use, charge or replace the battery in CK65
models marked for use in hazardous locations, carefully read alllabels, markings and product documentation provided in the box oronline at sps.honeywell.com.
Warning: The I/O cover must be attached when using the CK65 in a hazardous
environment.

I/O Cover

About the Battery
The computer uses a rechargeable Li-ion battery as its main power source. Several
factors determine the life of your battery, such as display brightness, display
timeout, input device, extreme temperature, and usage. Honeywell recommends
that you keep the battery charged at all times to prevent data loss.
CK65 computers are designed for use with standard battery model CK65-BTSC
and cold storage battery model CK65-BTCS manufactured for Honeywell
International Inc. CK3 battery models AB17, AB18, and 1001AB01 can also be
used with standard CK65 models, but not with cold storage or hazardous location
models. See the CK3 User Guide for more information.
ComputerBattery Model

Part Number

CK65

CK65-BTSC

318-063-001

CK65 Cold Storage

CK65-BTCS

318-063-002

CK65 Hazardous Location

CK65-BTSC

318-063-003

Note: To view specifications specific to your battery model, see the battery insert suppliedwith the battery.

6

CK65 Mobile Computer User Guide

For a list of compatible accessories for the CK65 mobile computer series and theirpart numbers, see the CK65 Accessories Guide, available for download from
sps.honeywell.com. Contact your local sales representative for replacement batteryordering information.
Caution: Read Battery Recommendations and Safety Precautions on page 11
and all cautionary markings on the battery, charging peripheral, anddevice using the battery before attempting to install, use, or charge
the battery.
Warning: Before you attempt to charge or replace the battery in CK65 models
marked for use in hazardous locations, carefully read all labels,
markings and product documentation provided in the box or online at
sps.honeywell.com.

Charge the Battery Before Use
CK65 computers ship with the battery significantly discharged of power. Fully
charge the battery before using your computer for the first time. You can charge
the battery with a CK3 series charging accessory before or after you install thebattery in the computer.
CK65 Charging Accessory

CK65-BTSC Charge Times

AC20 quad charger

up to 4 hours

AD20 single dock

up to 4 hours

AD21 Ethernet multidock

up to 4 hours

AD22 charge-only multidock

up to 4 hours

AV10 vehicle dock

up to 4 hours

DX2 or DX4 with FlexDock cup 1002UC02

up to 4 hours

Universal wall mount charger

up to 4 hours

Note: CK3 battery models AB17, AB18, and 1001AB01 can take up to 1 to 2 additional
hours to reach a full charge when battery is fully discharged. See the CK3 User Guide
for more information.
Note: Using the computer while charging the battery increases the time required to reacha full charge.

Replace the Battery
When battery power is low, you have the choice to either charge the battery in thecomputer, or replace it with another fully charged battery. Spare batteries can bepurchased separately.
Caution: Ensure all components are dry prior to placing the battery in thecomputer terminal. Mating wet components may cause damage notcovered by the warranty.

CK65 Mobile Computer User Guide

7

Cold Environments
When replacing a battery in a CK65 that has been used in a cold environment,
either:•Replace the battery in the computer while still in the cold environment.
OR•

Remove the computer from the cold environment and allow it to come to room
temperature before replacing the battery.

Caution: Do not store a computer in a cold environment without abattery inserted.

Hot Swap
You can replace the battery on demand provided the following conditions are met:•

The computer has been powered on for at least 4 minutes.
AND•

You insert a new battery within 30 seconds.

Swap Battery Mode
Swap Battery mode places the computer in a low power state so that the battery
can be removed for a short time.
1. Save your files and close any open applications.
2. Press and hold the Power button until the options menu appears.
3. Tap Power > Swap Battery. Follow the on-screen instructions to place the unit
in battery swap mode.
4. Release the end of the hand strap at the bottom of the computer.
5. Push the battery latch toward the battery to release the lock.
6. Lift up the edge of the battery and remove it from the computer.
7. Insert the charged battery into the computer.
8. Press down on the bottom edge of the battery to engage the lock.
9. Attach the hand strap.
10. Tap OK when prompted.

8

CK65 Mobile Computer User Guide

About the Battery Status
To view detailed information on your battery, such as use statistics, amount ofcharge remaining, and battery health information:
1. Open the Settings app.

2. Select either Battery or Honeywell Settings > Battery Optimizer.
You can also use the battery icon at the top of the screen in the Status bar to see
battery charge information. The icon changes depending on the charge level.
Battery Status Icons
Icon

StatusThe battery charge is at 100%.
The battery charge is at 50%.
The battery charge is low. You need to charge or replace the battery soon.
The battery is critically low. You need to replace the battery now or connect the computer
to a charging accessory.
The computer is connected to external power and the battery is charging.
There is a battery error. Install another battery. If the problem persists, contact Honeywell
Technical Support.

Along with the battery icon, there is a battery status LED below the touch screen.
The LED color and behavior (e.g., steady on, blinking, or off) indicates the charging
status of the battery. To view status descriptions and to learn how to modify theBattery LED behavior, see About the Battery Status LED Setting on page 9.

Battery Status LED

About the Battery Status LED Setting
You can change the behavior of the Battery status LED if the out-of-box behavior
for a charging battery (blinking green) is not acceptable to your environment.

CK65 Mobile Computer User Guide

9You can choose one of three options:•

Honeywell Battery LED (factory default, out-of-box configuration)•

Default Battery LED (optional Android OS configuration)•

No Battery LED

Honeywell Battery LED Behavior (Factory Default/Out-of-Box Configuration)
Connected to PowerLED State

Description

No

Blinking amber

Battery level is below 15%

No

Off

Battery level is more than 15%

Yes

Steady amber

Battery level is between 0% and 60%

Yes

Blinking green

Battery level is between 60% and 95%

Yes

Steady green

Battery level is above 95%

EitherBlinking red

Battery error

Default Battery LED Behavior (Optional Android OS Configuration)
Connected to PowerLED State

Description

No

Blinking red

Battery level is below 15%

No

Off

Battery level is 15% or more

Yes

Steady red

Battery level is below 15%

Yes

Steady amber

Battery level is between 15% and 90%

Yes

Steady green

Battery level is 90% or more

Select the No battery LED setting if you want to use the LED as a notification LED
for applications or device management solutions. For more information on how to
use the LED as a notification LED, see http://developer.android.com/guide/
topics/ui/notifiers/notifications.html.

Change the Battery Status LED Behavior
To change the battery status LED behavior:
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Battery LED.

3. Choose one of the options:10•

Default Battery LED (optional Android OS configuration)•

Honeywell Battery LED (factory default/out-of-box configuration)•

No Battery LED (disable battery LED)

CK65 Mobile Computer User Guide

Check the Battery Level and Usage
In addition to the Battery status icon and LED, you can monitor the battery statusfrom the Settings app.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Battery.

The current percentage of battery power remaining and the amount of usage
time left on the battery appear on the screen. A list shows the battery usage forindividual apps and services. For usage details, select one of the apps orservices in the list. You can also access the Battery saver feature from thebattery screen.

About Battery Life and Conservation
If you store the battery outside of the computer for long periods of time, the battery
slowly discharges. To maintain battery performance, storing the battery in acharger is recommended. Use the reference table below to learn about how toconserve battery power.
When You Want to:

Do this to Save Battery Power:

Use the computer and the low
battery status icon appears or
the battery light turns on.

Do one of the following:

Stop using the computer for
5 minutes or more.

Make sure that the low battery status icon is not on the screen
and that the battery status LED is not on. Press and release thePower button to put the computer to sleep.

Store the computer for morethan a day.

•If you are storing the computer for a few days (e.g., over the
weekend), install a fully charged battery or connect thecomputer to a power source.

•

If you are storing the computer for a longer period of time,
remove and charge the battery. When the battery is done
charging, store both the battery and the computer in a cool
location.

•

If you store the battery for several months, recharge thebattery periodically to keep it at peak performance.

Store the battery outside of thecomputer.

•Connect the computer to a charging accessory.

•

Replace the Battery (see page 7).

Store the batteries in a charger.

Battery Recommendations and Safety Precautions
Caution: Improper battery replacement or incompatible device usage may
result in risk of burns, fire, explosion, or other hazard. Dispose oflithium-ion batteries according to local regulations. Risk of fire andburns if improperly handled. Do not open, crush, heat above 50°C
(122°F) or incinerate.

CK65 Mobile Computer User Guide11

•To learn more about Battery Maintenance for Portable Devices, go tohoneywell.com/PSS-BatteryMaintenance.

•

For maximum battery life, charge the CK65-BTSC or CK65-BTCS battery at 20°C (68 °F) to 25 °C (77 °F) and store at 23 °C (73 °F) with a 50% charge.

•

Do not store the CK65-BTSC or CK65-BTCS battery at temperatures above 60 °C(140°F). Storage above 60 °C (140°F) may damage the battery.

•

Charge the battery before use. Battery ships with only a partial charge.

•

See Charge the Battery Before Use on page 7 for approved charging methods.
Use of this battery in other devices could result in damage to the device orbattery.

•

Avoid dropping the battery or computer. If you suspect that the battery or
computer is damaged, send it to a Honeywell service center for inspection.

•

Discarded batteries may create a safety hazard. Before disposal, cover thebattery contacts with electrical insulating tape.

•

Do not modify the battery or attempt to insert foreign objects into it.

•

Do not solder directly to the battery contacts.

•

Do not drop the battery or apply mechanical shocks or pressure to it.

•

Do not disassemble or open, crush, bend or deform, puncture, shred or burn thebattery.

•

Do not immerse the battery pack in water or get the battery pack wet before
proper installation in the computer.

Enable Airplane ModeIf you do not need to connect to any wireless networks, you can enable Airplanemode to turn Off the radios and save battery power.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Network & Internet.

3. Tap the toggle button next to Airplane mode. An airplane icon appears in thestatus bar to indicate Airplane mode is turned On.

Power On the Computer
After you have fully charged and installed a battery, power on the computer for the
first time:•

12

Press and hold the Power button for approximately 3 seconds, and then release
the button.

CK65 Mobile Computer User GuideWelcome Screen
The first time you power on the computer, a Welcome screen appears. Select a
language and then tap Start. You can either scan a configuration barcode or selectmanual to set up the computer. To learn more about how to Scan Barcodes, seepage 54. To learn more about configuring multiple devices using the Wi-Fi Staging
app, see page 82.
During the manual setup process, follow the prompts on the screen to:•

Set up the Wi-Fi network connections.

•Set the time, date, and time zone if no Wi-Fi connection is available.

•

Personalize (name) the computer.

•

Set up security and privacy options.

Once you complete the initial setup, the Welcome screen no longer appears when
you power on the computer and Provisioning mode is automatically turned Off(disabled). Scanning a barcode to install applications, certificates, configuration
files, and licenses on the computer is restricted when Provisioning mode is turned
Off. To learn more About Provisioning Mode see page 81.

Unlock the Screen
The screen lock automatically activates every time the computer is turned On orwhen the computer wakes from sleep mode.
•

Swipe up from the bottom of the screen.

The level of security provided depends on the type of lock set (e.g., Swipe, Pattern,
PIN, or Password). The default setting, Swipe, provides no protection against
unauthorized access to your computer.

Change the Screen Lock to Protect the Computer
After you start using the computer, you should change the screen lock to prevent
unauthorized persons from accessing the computer after the screen lock activates,
unless they input the correct password, pin, or pattern.
The recommended setting for the Screen lock is to enable a Password lock. Use astrong password value (e.g., include numbers, characters, special characters, andmix character case).
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings

CK65 Mobile Computer User Guide> Security > Screen lock.

13

3. Choose one of the following options:
•

None

•

Swipe

•

Pattern•

PIN•

Password

4. Follow the on-screen prompts to complete the setup.
5. Exit the Settings app.

Select a Touch Screen Profile to Optimize Performance
Optimize screen interactions by selecting a touch screen profile designed
specifically for your use case. For example, if you wear gloves, set the touch screen
profile to Glove use enhanced for the best touch screen response.
Note: Maximum glove thickness of 2 mm (0.08 inches) for touch screen response.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Touch Screen Profile.

3. Choose one of the following options:•

Normal mode•

Finger enhance mode•

Glove enhance mode•

Stylus enhance mode

4. Exit the Settings app.

Configure the Screen Backlight
The display has an ambient light sensor that automatically adjusts the backlightintensity to conserve power and ensure the display is readable. You can also
manually set the backlight intensity if you do not want to use the automatedadaptive brightness feature.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings

14> Display.

CK65 Mobile Computer User Guide

3. Choose one of the following options:•

To have the computer automatically adjust the brightness for your work
environment, turn On the Adaptive brightness setting. You can tap
Adaptive brightness to toggle the feature On or Off.

•To set the brightness level manually, verify the Adaptive brightness feature
is turned Off, and then select Brightness level. Adjust the slider to set thebrightness level.

About the Scan Status LED
The Scan Status LED indicates the read status of the imager when scanning abarcode. The Scan Status LED is located below the touch screen.

Scan Status LED

Scan Status LED Descriptions
LED Color

Description

Green

Good read of a barcode.

Red

Failure to scan barcode.
Check to make sure you have the correct symbology enabled.

Note: The behavior of the Scan Status LEDs is determined by the scanning notification
settings (see page 52).
To learn more about how to use and configure the imager engine for scanning, see
Use the Image Engine beginning on page 45.

CK65 Mobile Computer User Guide

15

About the Keypad
The CK65 is available in a variety of keypad configurations.
Alphanumeric Keypads
51-Key53-KeyF7

Numeric Keypads
38-Key42-Key/16

CK65 Mobile Computer User GuideLarge Numeric Keypad

Keypad LEDs
Special characters and alternate functions are entered by pressing color-coded key
sequences. Keypad LEDs located at the bottom of the keypad, indicate when acolor-coded modifier key is active. All models include both orange and green
modifier keys for typing alternate characters, symbols, and functions.

Orange Key Status LED
Green Key Status LED
Keypad LED Descriptions
Status LED

Color

Description

Orange Modifier Key Status

OrangeIlluminated when the orange modifier key is enabled.

Green Modifier Key Status

Green

Illuminated when the green modifier key is enabled.

CK65 Mobile Computer User Guide

17

About the Color-Coded Keys
Use the keypad color-coded modifier key(s) to access all the characters, numbers,
symbols and functions marked on the computer keys and keypad overlay.
Note: On any keypad, you can lock the modifier key On and type only symbols or special
characters by pressing the orange or green modifier key twice in rapid succession.
Press the modifier key again to unlock the modifier.

Enter Characters on Alphanumeric Keypads
51-Key Keypad
Computer models with a 51- key alphanumeric keypad include orange and green
modifier keys for typing symbols and special characters. The keypad also hascustomizable auxiliary keys (F1 to F5) that can provide up to five additional key
functions.
To learn more about customizing the key functions, see Remap a Button or Key on
page 37.
To type an alphabetic character or a number:•Press the relevant character or number key.

To type a symbol or special character:
1. Press the orange or green modifier key.
2. Press the key for the symbol or special character.
Example: Press

and then T to type a question mark.

To type a single uppercase alphabetic character:
1. Press the orange modifier key then A .

A will display in the status bar to indicate that shift is On.

2. Press the character. The shift notifier in the status bar will turn Off.
Example: Press, A then Y to type the capital letter Y.

To type all uppercase alphabetic characters:
1. Press the orange modifier key then B .

A will display in the status bar while caps lock is On.

2. Press the character keys.

18

CK65 Mobile Computer User Guide3. Press the orange modifier key and B again to turn caps lock Off.
B

Example: Press

and then C O L D to type the word COLD in all caps.

53-Key Keypad
The 53-key layout provides a Shift key and a Diamond key. The Diamond key
provides a virtual keyboard with nine additional characters.
To type an alphabetic character or a number:•Press the relevant character or number key.

To type a symbol or special character:
1. Press the green modifier key.
2. Press the key for the symbol or special character.
Example: Press

and then U to type an asterisk.

To type a single uppercase alphabetic character:
1. Press.

2. Press the character.
Example: Pressthen Y to type the capital letter Y.

To type all uppercase alphabetic characters:
1. Press

twice to turn the caps lock On.

2. Press the character keys.
3. Pressagain to turn caps lock Off.

Example: Presscaps.

and then C O L D to type the word COLD in all

To type a single special character with the Diamond key:
To use the Diamond key you must first enable the virtual keyboard:
1. Swipe up from the bottom of the Home screen to access all apps.
2. Select Settings > System > Languages & input> Physical keyboard.
3. Enable Show virtual keyboard.
4. Press. A nine-character matrix of special characters displays.

CK65 Mobile Computer User Guide

19

5. Tap a character.
To type multiple special characters with the Diamond key:
1. If you have not already, enable the virtual keyboard (see previous section.)
2. Double-tap

to lock the Diamond key on.

3. Tap the characters.
4. Pressagain to hide the matrix.

Enter Characters on Numeric Keypads
Computer models with numeric keypads include orange and green modifier keys
for typing alphabetic characters and special characters as well as accessing
functions. The keypads also have customizable auxiliary keys (F1 to F12) that whenused in conjunction with the green modifier key can provide up to 24 additional key
functions.
To learn more about customizing the key functions, see Remap a Button or Key on
page 37.

38-Key Keypad
To type a number:•Press the relevant number key.

To type a single alphabetic character or symbol:
1. Press the orange or green modifier key.

a

(If you press the orange key, will display in the status bar to indicate that the
keypad is in alphabetic mode.)
2. Press the key for the letter or special character.
Example: Press

and thenEsc

to type a lower case a.

To type multiple alphabetic characters:
1. Press the orange modifier key twice to lock it On.

a will display in the status bar.

2. Press the keys for the letters you want to input.
3. Press the orange modifier key once to return to typing numbers.
Example: Presscase letters.

20

and then

8

F1

.

9

to type the word “cold” in lower

CK65 Mobile Computer User GuideTo type a single uppercase alphabetic character:
1. Press the orange modifier key once.

a will display in the status bar.

2. Press.

a will change to A in the status bar to let you know shift is On.

3. Press the orange modifier key again.
4. Press the character key.
Example: Pressthen F11 to type the capital letter Y by itself.

Alternately, to type a single uppercase alphabetic character with the modifier key
locked on:
1. Press the orange modifier key twice to lock it On.
2. Press.

3. Press the character key.
Example: Press

8

then

.

F1

9

to type the word “Cold”.

To type all uppercase characters:
1. Press the orange modifier key twice.

a will display in the status bar.

2. Press.

a will change to A in the status bar when caps lock is turned On.

3. Press the character keys.
4. Pressagain to turn caps lock Off.

Example: Press
all caps.

then

8

F1

.

9

to type the word “COLD” in

42-Key Keypad
To type a number:•Press the relevant number key.

CK65 Mobile Computer User Guide21

To type a single alphabetic character or symbol:
1. Press the orange modifier key.
2. Press the key for the letter or special character one to four times in rapid
succession depending on the position of the character illustrated on the key.
Example: Press

and thento type a lower case c.

To type multiple alphabetic characters:
1. Press the orange modifier twice to lock it On.
2. Press the keys for the letters or special characters one to four times in rapid
succession depending on the position of the character illustrated on the key.
3. Press the orange modifier key once to return to typing numbers.
Example: Press

and thento type the word “cold” inlower case letters.
To type a single uppercase alphabetic character:
1. Press.

2. Press the orange modifier once.
3. Press the key for the letter or special character one to four times in rapid
succession depending on the position of the character illustrated on the key.
Example: Press

and thento type the capital letter Y.

To type all uppercase alphabetic characters:
1. Press

twice to turn the caps lock On.

2. Press the orange modifier twice.
3. Press the keys for the letters one to four times in rapid succession dependingon the position of the character illustrated on the keys.
Example: Pressthento type the word “COLD”.

22

CK65 Mobile Computer User Guide

Enter Characters on the Large Numeric Keypad
Computer models with a large numeric keypad include orange and green modifier
keys for typing alphabetic characters and special characters as well as accessing
functions. The keypad also has a programmable key  as well as customizable
auxiliary keys (F1 to F6), which when used in conjunction with the green modifier
key can provide up to 12 additional key functions.
To learn more about customizing the key functions, see Remap a Button or Key on
page 37.
To type a number:•Press the relevant number key.

To type a single alphabetic character or symbol:
1. Press the orange or green modifier key.
2. Press the key for the letter or special character one to four times in rapid
succession depending on the position of the character illustrated on the key.
Example: Press

and thento type a lower case c.

To type multiple alphabetic characters:
1. Press the orange modifier twice to lock it On.
2. Press the keys for the letters or special characters one to four times in rapid
succession depending on the position of the character illustrated on the key.
3. Press the orange modifier key once to return to typing numbers.
Example: Press

and thento type the word “cold” inlower case letters.
To type a single uppercase alphabetic character:
1. Press the orange modifier key once.
2. Press.

A will display in the status bar.

3. Press the orange modifier key again.
4. Press the key for the letter or special character one to four times in rapid
succession depending on the position of the character illustrated on the key.
Example: Press

CK65 Mobile Computer User Guidethen

to type the capital letter Y.

23

Alternately, to type a single uppercase alphabetic character with the modifier key
locked on:
1. Press the orange modifier key twice to lock it On.
2. Press.

3. Press the key for the letter or special character one to four times in rapid
succession depending on the position of the character illustrated on the key.
Example: Pressthento type the word “Cold”.

To type all uppercase characters:
1. Press the orange modifier key twice to lock it On.
2. Press.

A will display in the status bar.

3. Press the key for the letters or special characters one to four times in rapid
succession depending on the position of the character illustrated on the key.
4. Pressagain to turn caps lock Off.

Example: Pressthento type the word “COLD” inall caps.

About the Audio Features
The CK65 has multiple speakers, a microphone, and several software tools to
configure sound volume or enable vibration feedback.

Audio Settings
This section describes the audio and sound settings you can configure in the
Settings app.
•

To change audio settings, select the Settings app

and then tap Sound.

Note: Sound settings are model dependent. Some settings may not be available for yourmodel type.

24

CK65 Mobile Computer User Guide

Sound Settings
Setting

Description

Media volume

Use the sliders to set the volume for media (e.g., music, videos,
and games), alarms and rings (notifications and ringtones).

Call volume
Ring & notification volume
Alarm volume
Vibrate for calls

Set the phone to vibrate for incoming calls.

Do Not Disturb

Configure the Do Not Disturb feature.

Media

Show media player in Quick Settings.

Shortcut to prevent ringing

Set Press Power & Volume Up together. Options include:
Vibrate, Mute, and Do Nothing.

Phone ringtone

Set the phone ringtone.

Advanced

Select to expand the settings menu.

Default notification soundSet the default sound used for notifications.

Default alarm soundSet the default sound used for alarms.

Other sounds and vibrations

Turn sounds On or Off for:•

Dial pad tones•

Screen locking sound•Charging sounds and vibration•

Touch sounds•

Touch vibration

About CK65 Cold Storage Models
CK65 cold storage (CS) models come equipped with touch screen and scan
window heaters to support extended use in freezers as well as transitions into andout of freezer areas.
Note: While CK65 cold storage models are designed to be used in a wide range of cold
environments, exposure to temperatures colder than -30°C (-22°F ) for more than
1 hour may result in temporary readability issues.

About Cold Storage Heaters
The CK65 cold storage heaters can be set to turn On automatically to defrost thetouch screen and scan window based on external temperature changes and timers
or the user can control the heaters by manually turning them On or Off.
•

Automatic modeThis is the default mode of operation for the heaters. Automatic mode
maximizes battery life in cold storage environments and provides averagewindow defrost times. In Automatic mode, cold storage battery life may

CK65 Mobile Computer User Guide25

significantly exceed 8 hours (scanning a barcode every ten seconds). Window
defrost times should be a minute or less with factory default settings
implemented.
If your application requires faster defrost times, you can enable the Preemptive
Heating (pre-heat) feature to minimize defrost times with average battery life
in cold storage environments. This feature slightly reduces cold storage battery
life since the heaters enter a low power pre-heat stage before the computer
detects a rise in the ambient temperature.
In Automatic mode with Preemptive Heating enabled, the cold storage battery
life may exceed 5 hours. The window defrost times range from zero to a
maximum of one minute with factory default settings.
•

Manual modeThis mode is disabled by default. When enabled, heater activation is controlled
solely by the user. No temperature monitoring and timers are used to control
the heaters. The user must manually turn the heaters On or Off.

Use the Settings app to configure the Heater feature. To learn how, see Heater
Parameters on page 28.

How Automatic Mode Works
Automatic heater management saves power since the heaters are automaticallycontrolled by the system based on cold storage entry/exit detection.

Cold Storage Entry Detection
In Automatic mode, cold storage entry detection occurs when the computer
sensors identify a drop in ambient temperature below the defined Heater enabletemperature. The system starts the Chill timer in response to cold storage entry
detection.
Note: If you remove the computer from cold storage before the Chill timer expires, the timer
stops and the system does not turn On the heaters, saving battery power.
A snowflake

icon appears in the status bar when the Chill timer expires.

Cold Storage Exit Detection
In Automatic mode, cold storage exit detection occurs when the sensors identify aquick rise in the ambient temperature.

26•

If Preemptive Heating is disabled (default) and the Chill time has expired, thesystem turns the heaters On at full power when a cold storage exit is detected.

•

If Preemptive Heating is enabled and the Chill time has expired,
the system starts the Preemptive delay time. When the Preemptive delay time
expires, the heaters enter a low-power pre-heat stage. Pre-heating keeps thewindows warm to minimize condensation and frost when the computer is

CK65 Mobile Computer User Guideremoved from cold storage allowing for quicker defrost times. The system turns
the heaters On full power when a cold storage exit is detected.
Note: When the heaters turn On, the icon changes from a snowflake

to a heater.

Turn the Heaters On/Off in Automatic Mode
When Automatic mode is enabled, you can still manually turn the heaters On or
Off while in cold storage.
Tap the snowflake•or heater iconin the status bar.

If Preemptive Heating is disabled, the heater Preemptive delay time is not
used and pre-heating does not automatically start, but the snowflake icon
can still be tapped to turn On the heaters for pre-heating.

•If you enabled Preemptive Heating, the heater Preemptive delay time stops
when the icons are used to turn the heater On or Off.

How Manual Mode Works
Manual mode gives you full control over turning the heaters On or Off.
When Manual mode is enabled, automatic cold storage enter/exit detection is nolonger used to control the heater behavior. To turn the heaters On/Off, you must
tap a button on the Heater screen in the Settings app. Full power is used for
defrosting. Manual mode is disabled by default.

Turn Manual Mode On/Off
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings > Honeywell Settings > Heater.
3. Tap the Automatic/Manual button to switch between the Automatic or Manualmode. The active mode appears on the button. When Manual mode is enabled,
the Heater On/Heater Off button next to the mode button is active.
4. Tap the Heater On/Heater Off button to control the heaters.

Configure the Heater in the Settings App
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Heater.

3. Modify the heater parameters.
4. Tap Update to apply the changes.

CK65 Mobile Computer User Guide

27

Heater Parameters
You can configure the following Heater parameters in the Settings app to fit yourspecific application environment. The list of available parameters will differ
between Automatic and Manual modes.
Heater Setting

Description

HeaterEnable or Disable the Heater feature and temperature monitoring.
Tap the switch button at the top of the screen to toggle the feature
On or Off. The default is On.

Manual/Automatic

Tap the button to switch between Automatic mode or Manualmode. To learn more about the modes, see How Automatic Mode
Works on page 26 and How Manual Mode Works on page 27.

Turn heater on when thetemperature has changed by

Set the sensitivity of the cold storage exit trigger by defining a
DeltaT value. To detect a cold storage exit, the computer looks for aquick rise in temperature (°C), over a brief period of time. The default
DeltaT value is 0.5°C.

Duration: Heater

Set the length of time (minutes) the heaters stay On at full power(100%) once the computer detects a quick rise in temperature(DeltaT value, see above).
The default value is 5 minutes.
Note: The heaters may turn Off before the timer has expired if atemperature reading indicates the computer is warm enoughor you manually turn Off the heaters by tapping the heater icon
once.

Low battery threshold

Set a low battery charge threshold (%) that triggers the computer toturn Off the heaters to conserve battery power.
The default value is 25%.
Note: Setting a value lower than the default of 25% may negatively
impact device performance.

Heater enabled temperature

Set the temperature (°C) that the computer must fall to before thesystem determines cold storage entry and heater use. Once thistemperature is detected, the Chill time starts.

Chill time

Set the time limit (minutes) for how long the computer must remain
at or below the defined Heater enable temperature before thesystem initiates one of the following actions:•

If in Automatic mode and Preemptive Heating is disabled,
the system turns the heaters on when a cold storage exit isdetected (see DeltaT value).

•

If in Automatic mode and Preemptive Heating is enabled,
the system starts the Preemptive Delay Time.

Note: If you remove the computer from cold storage before theChill time expires, the system does not turn On the heaters,saving battery power.

28

Preemptive Heating

Enable or disable Preemptive Heating (pre-heating) when
Automatic mode is enabled. Tap the check box to toggle the feature
On or Off.

Preemptive Duty Cycle

Set the percentage of time that the heaters are on during
Preemptive Heating.

CK65 Mobile Computer User Guide

Heater Setting

Description

Preemptive Delay Time

Set the length of time (minutes) that the computer waits after the
Chill time has expired before activating the low power pre-heatwindow feature.

Duration: Scanner heater

Set the length of time (seconds) that the scanner window heater iscycled on.

Duration: LCD heater

Set the length of time (seconds) that the touch screen heater iscycled on.

Fast monitoring interval

Set sampling interval time (seconds) used once the computer
detects cold storage entry. Cold storage entry is defined by the
Heater enabled temperature.

Slow monitoring interval

Set sampling interval time (seconds) used once the computer
detects cold storage exit (defined by DeltaT value).

Power on time

Set the length of time (milliseconds) between turning on heater
power and enabling a heater element. The default value is 10ms.

Disable temperature

Set the temperature limit (°C) that triggers turning off the heater.

Blanking

Tap check box to enable or disable heater operation during
scanning.

UpdateTap to apply changes made to settings.

Default

Tap to set the Heater settings back to their default values.

Insert a microSD Card
You can use a microSD card to increase file storage capacity or to install software.
Honeywell recommends the use of Single Level Cell (SLC) industrial grade
microSD or microSDHC memory cards with the computer for maximum
performance and durability.
Note: Format the memory card before initial use.
1. Save your files and close any open applications.
2. Press and hold the Power button until the options menu appears.
3. Tap Power > Power off.

CK65 Mobile Computer User Guide29

4. Release one end of the hand strap. Slide the end of the strap toward the bottomof the unit, and then lift out the strap.

5. Press the battery latch towards the battery.
6. Lift up on the edge of the battery and remove it from the computer
7. Press down on the card access door hinge and lift the opposite end to open it.

8. Press down gently and slide the card holder away from the open access door.
Lift the edge of the holder up.

30

CK65 Mobile Computer User Guide

9. Insert the microSD card into the card holder with the contacts facing out.

10. Close the holder with the card inserted. Press down gently on the card holder
and slide it into the locked position.

11. Close the card access door.
12. Install the battery and apply pressure to the edge closest to the battery latch.
13. Install the hand strap.
14. Press the Power button to turn On the computer.

How to Transfer Files
To transfer files you need to physically connect the CK65 mobile computer to yourworkstation (e.g., laptop or desktop computer) through a USB connection.
When the mobile computer is connected and USB is configured for file or phototransfer, use a file browser (e.g., File Explorer or Windows Explorer) on yourworkstation to transfer files between the two computers. If you are transferring files
to and from a Mac, use the Android File Transfer application (available fromwww.android.com/filetransfer).
Note: File transfer through a USB connection is disabled by default. You need to configure
the USB connection for transferring files or photos.
You can use these accessories to connect your mobile computer to yourworkstation:•

Home Base or Ethernet Home Base, and a standard USB Type B to A cable

CK65 Mobile Computer User Guide

31

Configure USB Connection and Transfer Files
Note: The CK65 supports Hi-Speed USB communications (USB 2.0) with a maximum datatransfer rate of 480 Mbps.
1. Connect the CK65 to your workstation.
2. On the CK65, swipe down from the top of the screen to see the notifications.
3. Tap the Android System notification twice to open the options menu.
4. Select either File Transfer or PTP.
5. Open the file browser on your workstation.
6. Browse to the CK65. You can now copy, delete, or move files between the CK65
and your workstation.
Note: When provisioning mode is disabled (turned off), some file folders are hidden fromview in the file browser.

Accessories for the Computer
The CK65 ships with a hand strap and a battery. Models certified for use inhazardous locations also ship with I/O covers. All other accessories are orderedand shipped separately. The computer requires a battery to function.
For a complete list of compatible accessories for the CK65 mobile computer series
and their part numbers see the CK65 Accessory Guide available for download fromthe CK65 product page at sps.honeywell.com.
Contact your local sales representative for ordering information.

32

Accessory

Description

CK65-BTSC Battery(PN 318-063-001)

Replacement or spare standard 7000 mAh Li-ion
rechargeable battery for the CK65. (Not for use with cold
storage or hazardous location CK65 models.)

CK65-BTCS Battery(PN 318-063-002)

Replacement or spare cold storage 5200 mAh Li-ion
rechargeable battery for cold storage CK65 models.

CK65-BTSC Battery(PN 318-063-003)

Replacement or spare 7000 mAh Li-ion rechargeable battery
for CK65 models certified for use in hazardous locations.

AB17, AB18, or 1001AB01 Battery(PN 318-033-021, 318-034-033,
318-046-031)

Replacement or spare Li-ion rechargeable battery for the
CK65. (Not for use with cold storage CK65 models.)

AC20 Quad Battery Charger(PN 871-230-101, 871-230-301)

Charges up to four batteries at one time.

AD20 Single Dock(PN 871-228-101, 871-228-301)

Powers a CK65 and charges a spare battery separately. The
single dock also provides client and host USB connectivity.

AD21 Ethernet Multidock(PN 871-229-202, 872-229-302)

Provides Ethernet connectivity and power for up to four
devices.

CK65 Mobile Computer User Guide

Accessory

Description

AD22 Charge-only Multidock(PN 871-229-201, 871-229-301)

Charges up to four devices.

AV10 Vehicle Dock
(PN871-231-102)

Holds and charges a CK65 while in a vehicle environment.

DX2 model 1002UU02(PN 852-918-002)

Charges up to four batteries.

DX4 models 1002UU04 and1002UU05(PN 852-916-002, 852-917-002)

Charges up to four devices. Can also be configured to charge
up to eight batteries. Model 1002UU05 also provides
Ethernet connectivity.

Universal ChargeBase (CK65-CBUVN)

Charges up to four devices.

Universal NetBase (CK65-NBUVN)

Provides Ethernet connectivity and power for up to four
devices.

Universal Cup (CK65-UCP-N)

Replacement cup for Universal Bases CK65-CB-UVN andCK65-NB-UVN.

CK65 Mobile Computer User Guide

33

34

CK65 Mobile Computer User Guide

CHAPTER

2ABOUT THE USER INTERFACE AND
APPLICATIONS

Use this chapter to learn about the user interface and how to interact with thescreen. You can also use this chapter to learn about the Honeywell applications on
the computer.

About the User Interface
The Android operating system provides a touch-friendly and easy-to-navigate userinterface. When you turn on the mobile computer, the Home screen is the firstscreen that appears after language provisioning and the startup Wizard iscomplete.
Notification /Status Bar

Home Screen Panel

Favorites Tray

Search Bar
Navigation Buttons

CK65 Mobile Computer User Guide

35

Home Screen Features
Item

Description

Notifications panel /Status bar

Status icons to the left tell you when an app has sent notifications, suchas an arriving message. System icons to the right display the current
wireless and network connection state and battery level.

Search bar

Search the Internet or the computer using Google™.
Touch the microphone icon in the search box to initiate a voice search orcommand.

Home Screen panel

You can create more than one custom Home screen panel. Swipe left or
right on the Home to switch between your custom panels.

Favorites tray

App icons in the customizable tray are visible on all Home screen panels.

Navigation and Function Buttons
Your mobile computer has virtual buttons on the front panel below the Favorites
tray and hardware buttons located on the sides for easy navigation and quick
feature access when using the computer.
For button locations on the computer, see Features of the CK65 on page 3.
Navigation and Function Buttons.

ButtonF1

FldExit36

Description
Back

Return to the previous screen.

Home

Return to the Home screen.

Recent Apps

View and switch between recently used apps.

Scan

Press the right, left or front scan button to trigger the scanner.

Function

Use the Key Remap feature in the Settings app to select a button
function.

FldEx

Field exit (model dependent).

Left

Move left (model dependent).

Right

Move right (model dependent).

Up

Move up (model dependent).

Down

Move down (model dependent).

CK65 Mobile Computer User Guide

About Status Bar Icons
Status and notification icons show you the current status of your network, thebattery, notifications, and sounds. Use the table below to understand some of themost common icons.
Status and Notification Icons
Icon

Description

Icon

Description

Pending alarm and Alarm is set

Airplane mode is turned On.

New text message or multimedia
messageBluetooth is turned On.

Error with text or multimedia message
deliverySD card is full

New email

Wi-Fi network connected with fullsignal strength

Computer is connected to a PC with a
USB cable

Wi-Fi network connected but no signal
strength

Synchronizing data

Error with sync or sign-in

The Chill timer has expired andcomputer is cold enough theheaters can be turned on. For more
information, see About Cold Storage
Heaters (page 25).

Heaters are turned on. For more
information, see About Cold Storage
Heaters (page 25).

Computer is connected with Ethernet

Remap a Button or Key
You can change the default function of the Left Scan, Right Scan, or Camera
buttons as well as the Back, Recent, Home, and Search virtual buttons.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Keyremap.

3. Tap the plus sign (+).
4. Press the button you want to remap or select one of the virtual buttons.
5. Tap OK.

CK65 Mobile Computer User Guide

37

6. Select one of the following options:•

Tap Keys to view available functions. Select the function you want assigned
to the button.

•

Tap Apps to view available applications. Select the application you wantassigned to the button.

•

Tap Actions to enter an Intent or Broadcast. Tap OK to assign the action to
the button. For example, to send a Broadcast,android.intent.action.MASTER_CLEAR, or to start an Intent,
com.android.settings/com.android. settings.wifi.WifiSettings.

•

Tap Command to enter a command that will be executed when the button ispressed. This option supports all ADB shell commands. For example, if you
choose a button to remap and enter the command “input keyevent 64”,
pressing the selected button will open the web browser on the device.

•

Tap Text to type characters to display when the remapped key is pressed. Usea comma “,” to separate the characters. Tap OK to assign the text to thebutton. Examples are listed below:
Input Text

Button Press

A,A,B

aab

SHIFT_LEFT,A,SHIFT_LEFT,B or
CAPS_LOCK,A,CAPS_LOCK,BAB

SHIFT_LEFT,1!

CTRL_LEFT,A(Select All)VOLUME_UP(Volume Up)

Note: Lower case text is not supported in the Text field. Text must be entered in upper case.
For example, “H,e,l,l,o” will display as “h”, whereas “H.E.L.L.O” will display as “hello”.
7. Tap Keys or Applications to view the available functions.
8. The function you selected now appears next to the button name.

Restore Default Button Action
To restore the button default action:
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Keyremap.

3. Tap the clean icon.

4. Choose the remapped button(s) you want restored to the default setting.
•38

Tap the check box next to the button.

CK65 Mobile Computer User Guide

OR•

Tap All Select to choose all the buttons.

5. Tap Delete.

View and Manage Notifications
You can view recent events on the computer, manage system notifications, change
a setting or quickly respond to an app notification by opening the notifications
panel.
When a notification icon appears in the status bar at the top of the screen:
1. Swipe down from the top of the screen to open the notifications panel.
2. Respond to the notification. You can take one of the following actions:•Tap the notification to open the associated app.

•

Tap a quick-reply or action command (e.g., Reply, Archive), if available.

•

Swipe the notification sideways, off the screen to dismiss it.
Slide the notification left or right to reveal the settings icon
Choose between Default, Silent or Turn off notifications.

.

Note: Some notifications cannot be dismissed or turned Off.
To close the notification panel, swipe up from the bottom of the screen, or tap the
Back or Home buttons.

Open Quick Settings
Use the Quick Settings screen for easy access to common settings. Tap an icon totoggle the feature On/Off or to open additional settings.
•

To open Quick Settings, swipe down twice from the status bar at the top of
the screen.

•

To close Quick Settings, tap the Back or Home buttons.

Customize the Home Screen
You can add application icons to any Home screen for easier access.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap and hold the app you want to add, and then start to drag the icon out of
position. The computer then switches to a smaller view of the Home screen
panels.

CK65 Mobile Computer User Guide39

3. Drag and drop the app icon into place.
•

If you want to add another home screen, drag the icon to the right edge of thescreen before releasing the icon.

•

If you want to create a folder, drag and drop the icon on top of another icon.

Note: If you tap and hold an app but don’t move it, a shortcut menu appears. The content of
the menu depends on the app selected.
To add widgets or customize the look of the Home screen:
1. Tap and hold an empty section of the screen.
2. Select either Wallpapers, Widgets or Home settings.

Customize the Favorites Tray
Modify the Favorites tray to contain the apps you use the most.
1. Tap and hold the app icon you want to replace on the Favorites tray.
2. Drag and drop the app on “X Remove” at the top of the screen.
3. Swipe up from the bottom of the screen to access all apps.
4. Tap and hold the icon of the app you want to add.
5. Drag and drop the icon into position on the Favorites tray.

Use Google™ Search
Use the Google Search field to help you find anything you need on the computer oron the web.
1. On the Home screen, tap inside the Google Search box and begin to type yoursearch term.
As you type, suggestions from Google web search appear below the Search box,
and results from the computer (such as apps or contacts) appear below the web
search results.
2. Tap a suggestion to search for it immediately, or touch the arrow to add theterm to the search field without starting to search.

40

CK65 Mobile Computer User Guide

About Screen Gestures
Use your fingers to manipulate icons, buttons, menus, and other items on thescreen.
•Tap
Tap to select something, toggle a setting On or Off, or activate a field for text
entry.

•

Tap and holdTap and hold an item but do not lift your finger until an action occurs.

•

Drag and drop
Tap and hold an item, and then slide your finger across the screen until you
reach the target position. Lift your finger off the screen to drop the item inplace.

•

Swipe
Quickly move your finger across the screen, without pausing when you first
touch. For example, you can swipe a Home screen left or right to view the other
Home screens.

•

Slide
Slowly move your finger across the screen, without pausing when you first
touch. For example, you can slide a notification to the left until the Settingsgear is revealed.

•

Double-tap
Tap quickly twice on a web page, map, or other screen to zoom in. Double-tap
again to zoom out.

•

Pinch
In some apps, you can zoom in and out by placing two fingers on the screen atonce and pinching them together (to zoom out) or spreading them apart (tozoom in).

Set the Time Zone
The computer gets the current date and time from its network connection. If
preferred, you can change this behavior and manually set the time zone for yourlocation.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> System > Date & time.

3. Tap Use network-provided time to turn Off the feature.
4. Tap Time zone and choose the time zone for your location.

CK65 Mobile Computer User Guide

41

About Honeywell Applications
Honeywell applications help you troubleshoot and connect your computer to otherdevices and networks. Some of the applications in this table are located in thePower Tools app. To learn more about Honeywell Power Tools, go to
sps.honeywell.com to download the Power Tools User Guide.
Honeywell Applications Available on the Computer
Icon

Application

Description

AutoInstall Settings

Enable the AutoInstall feature, to automatically install*.zip or *.apk files containing applications saved in theInternal shared storage\honeywell\autoinstall folder and
IPSM card\honeywell\autoinstall folder on the computer
during the power-up boot or reboot process.

Demos

Honeywell Demo apps demonstrate the basic capabilities of
the computer and are not intended as functional businesssolutions. The demos included, demonstrate scanning,
signature capture, NFC functionality, and printing via
Bluetooth technology.
Information on how to create custom applications for yourHoneywell mobile computer can be found in the Honeywell
Software Development Kit (SDK) for Android, available fromthe Technical Support Downloads Portal.

HUpgrader

Use the HUpgrader app to view the current OTA version on
the computer, check for updates, or initiate an OTA upgradefrom storage.

Scanner Edge

Use the Scanner Edge app to connect or disconnect a
Bluetooth scanner.
•

View connected devices.

•

Pair with a Bluetooth Scanner.

•

Disconnect a Bluetooth Scanner.

Power Tools

42

BattMon

BattMon provides information on the charge status andhealth of the battery, and provides access to activate battery
status notifications and battery charging history logs.

ConfigApps

ConfigApps enables or disables applications and application
updates.

Configure Autorun

Configure Autorun provides the ability to set applications toautomatically run after a reboot.

Diagnostic Information

Diagnostic Information provides access to system statistics,
notifications and version information about the computer.

CK65 Mobile Computer User GuideIcon

Application

Description

EZConfig

EZConfig supports advanced customization andconfiguration of the handheld computer. EZConfig includes
a standard XML editor and configuration barcode scannerfeature.

WiFi Diagnostic

Use application to:

Wireless Tether•

View Wi-Fi radio status information about a connected
access point or a list of other available access points inrange of the Wi-Fi radio.

•

Use the Route utility to view packet destination gateway
information across the subnets.

•

Use the IPConfig utility to view IP parameters for the onboard network adapters.

•

Use the Ping utility to verify communication links or to
make sure a specific IP address is working.

Use to enable range tracking and customize out-of-range
alerts for Bluetooth devices paired and tethered to yourhandheld computer.

Applications You Can Download to the Mobile Computer
You can download Honeywell applications to extend the capabilities of thecomputer. You may need to purchase a license to run some applications. To learn
more about the applications described in this section and other Honeywellsoftware solutions, go to sps.honeywell.com and click Software > Productivity.

About Honeywell Enterprise Browser
Honeywell Enterprise Browser is a locked-down enterprise Web client application
designed for Honeywell computers. It provides a controlled Web application
environment that helps enterprises increase productivity and reduce IT
management expenses. You can configure Enterprise Browser for your specificapplication requirements and design custom web applications that run throughthe Enterprise Browser to provide your users with an easy-to-use yet controlled
experience.
If Enterprise Browser is not included on your computer model, you can download atrial version for evaluation. After the evaluation period expires, you need topurchase a license. For more information about Enterprise Browser, visit
sps.honeywell.com.

About Honeywell Launcher
Launcher is a configurable locked-down menu program designed for Honeywell
computers that prevents end-users from accessing the start menu and other nonauthorized applications. Use Launcher to provide a platform where your mobile
computer users are limited to running only company-approved applications andCK65 Mobile Computer User Guide43

prevent them from initiating unauthorized configuration changes. You can alsouse Honeywell Launcher together with Honeywell Enterprise Browser to create asingle-purpose device configuration.
If Launcher is not included on your computer model, you can download a trial
version of the software for evaluation. After the evaluation period expires, you needto purchase a license. For more information about Launcher, visit
sps.honeywell.com.

About Terminal Emulators
Honeywell offers several terminal emulator solutions that allow users to manage
their mobile devices by providing reliable data transfer between the host mobile
device and terminal. Terminal emulators can be used for remote management andconfiguration of devices, data collection and analysis, and session management.
Depending on the computer model, a terminal emulator may come preinstalled on
the device. If a terminal emulator is not included on your model, you can downloada trial version for evaluation. After the evaluation period expires, you need topurchase a license. For more information, visit sps.honeywell.com.

About UEMConnect
Honeywell UEMConnect makes use of the Google OEMConfig protocol byproviding standardized development for EMMs and giving access to Honeywellpropriety features. EMMs making use of Google OEMConfig and Honeywell
UEMConnect are enabled to provide access to Honeywell proprietary features via
the EMM console.
For more information about OEMConfig, see support.google.com/work/android/answer/9388447?hl

Unlock Developer Options
Developer options only appear in the Settings app if you unlock the feature. If you
are a developer working with the computer, you can easily unlock the additionalsettings to use for testing and debugging applications under development for thecomputer.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> About phone.

3. Tap Build number seven times. A message appears informing you that you are
now a developer.
4. Tap Developer options under Settings

44>System > Advanced.

CK65 Mobile Computer User Guide

CHAPTER

3

USE THE IMAGE ENGINE

Use this chapter to understand how to scan barcodes, configure the scan settings,
and capture images using the integrated image engine in the computer.

About the Image Engine
You can use the image engine in the computer as a scanner or camera.
Use the imager as a scanner to read 1D and 2D barcode symbologies, composite
symbologies, and postal codes. It also supports omni-directional scanning for
greater flexibility in real-world settings. By default, the scanner feature is enabled
and uses the default scan profile. You can modify the Default Profile or create new
profiles for custom applications from Settings > Honeywell Settings > Scanning.
Use the imager as a camera to capture black and white images, such as signaturesor pictures of damaged inventory.
Note: Instead of using the internal imager, you can also use Bluetooth communications toconnect the computer to an external scanner, such as the Granit™ 1981i and 1911i.

About the Scan Wedge Feature
The scan wedge feature sends scanned barcode data to an active application as
Android keypad input. To scan a barcode as keyboard input, open an applicationthat accepts text input and then scan a barcode. You can use applications that arecoded to use the scanner or applications that receive data through the scan wedge
feature. If an application claims the scanner through the BarcodeReader API, thescan wedge feature is temporarily disabled.
You can find information on how to create custom applications for the computer in
the Software Development Kit (SDK) available for download from the TechnicalSupport Downloads Portal at https://hsmftp.honeywell.com. Once you create an
account and enter the portal, navigate to Software > Software and Tools >Developer Library > SDKs for Android.

CK65 Mobile Computer User Guide

45

Change the Scanner Settings
Changes you make to the Default profile apply to all applications with no profile
assigned.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings>Honeywell Settings > Scanning.

3. Tap Internal Scanner > Default profile.
4. Select from the following:•

Data Processing Settings,•

Symbology Settings,•

Decode Settings,•

Imager Settings,•

Trigger Settings, or•Notification Settings.

5. Modify the settings to meet your application needs.
To learn more about the scanner settings, Default Scan Settings on page 47.

Restore Default Scan Settings
You can easily discard all changes you made to the Default profile and restore thedefault values.
Note: When you choose the Restore all defaults option from any of the settings screens in
a profile, all the settings in that profile return to their default values.
1. Open the Default profile.
2. Tap in the upper right corner of any of the scan settings screens for the
profile.
3. Tap Restore all defaults.

46

CK65 Mobile Computer User Guide

Default Scan Settings
Use the following sections to understand the scan settings available for scanner
profiles. To learn how to create a new profile, see page 53.

Data Processing Settings
Use the Data Processing Settings to specify how barcode data is processed by thecomputer.
Data Processing Settings
Setting

Description

Default

Wedge

Enable or Disable the scan wedge feature.

EnabledWedge Method

Standard or Keyboard.

Standard

CharsetSelect the character set to use when interpreting thebarcode data into a string.

ISO-8859-1

PrefixDefines the string added before the decoded barcode
data.
Substitutions occur within the Prefix string values.

None

SuffixSubstring

Replacement Character Code

\r

13

\n

10

\t

9

\\

‘\’

Defines the string added after the decoded barcode data.
Substitutions occur within the Suffix string values.
Substring

Replacement Character Code

\r

13

\n

10

\t

9

\\

‘\’

None

Wedge as Keys

List of character values to wedge as keys, represented as acomma-separated list of decimal values.

9,10,13

Data Editing Plugin

Specify a data editing plug-in and edit plug-in settings.

None

Symbology Prefix

Specify a symbology identifier prefix to the barcode data.
Options include:

None

CK65 Mobile Computer User Guide

•

None

•

Honeywell

•

AIM

47

Setting

Description

Default

Launch Browser

Enable or disable URL barcode handling.
If a barcode starts with http:// or https://, the browser
opens using the barcode data as a URL.

EnableCorresponds to BarcodeReader property:
PROPERTY_DATA_PROCESSOR_LAUNCH-BROWSERScan to Intent

Enable or disable special handling of scan-to-intent
barcodes.

EnabledApplies to barcodes in one of the following formats:‘//’ ACTION‘//’ ACTION '$' extra-data
Where: ACTION and extra-data are any string ofcharacters.
Launches an application listening for the intent.
Intent action:“com.honeywell.scantointent.intent.action.” + ACTION
Intent extra:“com.honeywell.scantointent.intent.extra.DATA” contains
the remainder of the barcode data after the first ‘$’
character.
Corresponds to BarcodeReader property:
PROPERTY_DATA_PROCESSOR_SCAN_TO_INTENT
Launch EZ Config

Enable or disable special handling of EZConfig barcodes.

EnabledApplies to EZConfig barcodes that are encoded with the
Aztec symbology and contain specific header data.
Corresponds to BarcodeReader property:
PROPERTY_DATA_PROCESSOR_LAUNCH_EZ_CONFIG
Data Intent

Enables the reception and processing of barcode data
without using an SDK or library.

Disabled

Symbology Settings
Use the Symbology Settings to enable or disable barcode symbologies for theselected scan setting profile.
•Tap the check box next to a symbology name to enable (check mark) or disable(no check mark) decoding for that symbology.

•

Tap the symbology name to view and modify additional configuration
parameters for the symbology selected.

To view a list of default settings for supported symbologies, see page 98.

Decode Settings
Adjust the Decode Settings when scanning barcodes that are densely packed or poor
quality.

48

CK65 Mobile Computer User Guide

Decode Settings
Setting

Description

Default

Center Decode

When enabled, the imager scans and decodes a barcode only ifpart of the barcode is at the center of the aimer window. This isuseful in situations where several barcodes may be very close
together in the imager field-of-view.

Disabled•

Tap the check box to toggle the feature On or Off.

•

Select Center Decode to adjust the Center Decode
Timeout and the Window dimensions.

Honeywell recommends leaving the settings at 50 (default) todefine the “center” area for the barcode.
Configurable parameters:•

Window top•

Window bottom•

Window left•

Window Right

Decode Security

Use this setting to control the reading tolerance of the decoder.
Lower settings are more lenient when reading low quality barcodes
while higher values are more strict.

2

Decoder timeout

Set the amount of time in seconds that the scanner will timeout if areadable barcode is not found.

150

Decode Filter

Use this setting to modify or reject data strings.

None

•

Decode filter script
The decode filter script is used to configure a filter fordecode results during scanning. For example, a filter could
be used to reject barcodes that don’t begin with certain
characters, remove leading characters (like “00”) from the
beginning of a barcode, or only scan barcodes that begin
with certain characters.

•

Decode filter timeout (ms)The decode filter timeout option can be used to disable thelogic inside the filter script after a given amount of time.

•

Debug levelSet the filter information level. The default level is 0, no
information. Higher levels emit more information. Level 4emits the most information.

Poor Quality 1DReading

Enable this setting when scanning damaged or badly printed 1-D
barcodes to improve barcode read success.

Disabled

Video modeUse this setting to specify whether normal or inverse decoding forlinear symbologies is enabled during the execution of Decode. Bydefault normal video is enabled.

NormalOptions include:

CK65 Mobile Computer User Guide•

Normal•Inverse•Normal and Inverse

49Setting

Description

Default

DPM mode

Use this setting when scanning Direct Part Marking (DPM)barcodes that are etched or imprinted directly into the surfaces ofmaterials including metal and plastic.

No DPM
optimization

Options include:

Region of Interest

50•

No DPM optimization•

Dotpeen DPM decoding•

Reflective DPM decoding

Set the ROI for decoding. Options include:•

DisableROI is disabled and the entire original image is sent to thedecoder.

•Standard
Use the aimer position to weight activity. Activity
calculated on the row and the column in the middle ofeach cell. The ROI window may not include the aimer.

•

Standard, aimer centered
Activity calculated on the row and the column in the
middle of each cell. The ROI window will always include
the aimer.

•

DPM, aimer centered
Activity calculated on 4 rows and 2 columns in each cell.
The ROI window will always include the aimer.

•

Kiosk/presentation application
Ignore aimer position, no weight activity. Activity
calculated on the row and the column in the middle ofeach cell. The ROI window may not include the aimer.

•

Learning Engine
When selected, the computer will receive continuous
updates to improve the decoder software based on yourspecific environment. The Staging Hub Agent must also
be enabled.

Disabled

CK65 Mobile Computer User Guide

Setting

Description

Multicode Scan

When you enable Multicode Scan, each barcode is checked to see
whether it satisfies the defined multicode rules before the results
are transmitted. Options include:•

Preferred
Symbology
Settings

Default

Enable or disable multicode scanning.

•Set the number of barcodes.

•

Specify a separator to be used between barcodes.

•

Define up to 10 barcodes to be included in the multicode.

•

Set a timeout in milliseconds. If set with a non-zero value,
the timeout starts after the scan button is pressed. Oncethe timeout occurs, scanning will return to standard(single) barcode mode.

•

Enable or disable the transmission of an incomplete
multicode. When enabled, the incomplete multicode istransmitted when the incomplete transmission timeout
expires.

•

Set a timeout in milliseconds to use when incomplete
transmission is enabled. If set with a non-zero value, thetimeout starts after the scan button is pressed. Once thetimeout occurs, the results that were collected before thetimeout happened will be transmitted if they satisfy thedefined multicode rules.

Set the priority level (High or Low) for symbology codes. This isused when you want to specify one symbology as a higher priority
over other symbologies in situations where both bar code
symbologies appear on the same label, but the lower priority
symbology cannot be disabled. If a code is set as a High Priority,
the decode of that symbology is accepted immediately. If a code is
set as a Low Priority, the decode is buffered to see if a decode of apreferred High Priority symbology can be found within a given
timeout period.

Disabled

To apply Preferred Symbology Settings, tap the check box.
Preferred Timeout (ms) - The amount of time milliseconds that willallow the scanner to search for a High Priority bar code after a Low
Priority bar code has been encountered. The default is 500ms.
To set the priority level for a symbology, tap the code in the list thenselect the priority. The default for all codes is “High Priority.”

Imager Settings
You should not need to modify the Imager Settings. The Override Recommended
Values setting is disabled by default. The recommended Imager Settings aredesigned to work in a wide range of environments and should only be modified if
you have an advanced understanding of imagers.

Trigger Settings
Use the Trigger Settings to configure how the scan buttons work.

CK65 Mobile Computer User Guide

51

Trigger Settings
Setting

Description

Default

Enable Scan
Trigger

Enable or Disable activating the imager by pressing the side scanbuttons or the virtual Scan button in the Scan Demo app.

EnabledScan delay

Set the minimum amount of time in seconds before the scanner
can read another barcode.

0

Decode timeout

Set the number of seconds before the scanner automatically turns
off if the scan button is pressed and nothing has successfully
decoded.

20

Trigger Scan
Mode

Set read behavior on scan button press. Options available:

One
Shot

Same symbol
timeout•

One Shot•Continuous•

Read on release•

Read on second trigger press

Set the minimum buffer time in seconds before the scanner reads
the same barcode. This can be adjusted to prevent inadvertentscans of the same barcode if the code is left in the scan field longer
than the Decode Timeout limit. The default same symbol timeout is1000 seconds.

Disabled

Notification Settings
Use the Notification Settings to configure how your computer responds when you
scan a barcode.
Notification Settings
Setting

Description

Default

Good Read Notification

Enables or disables a good read notification. The
notification consists of a green blink of the Scan Status
LED, a short beep, and an optional short vibration.

EnabledBad Read Notification

Enables or disables notification of a failed scan. The
notification consists of a red blink of the Scan Status LED,an error beep, and an optional short vibration.

Disabled

Vibrate On Notification

Enables or disables whether the computer vibrates when
there is a good or bad read.

Disabled

Package Verification

Package verification automatically stores the package
images from the near sensor to determine the context inwhich the barcode was read. This data can be used as proofof delivery and can be uploaded to Honeywell or customer
cloud using SSClient or customer-specific software.

Disabled

Select the check box to turn the Package Verification
setting on.
Package Verification Max
Folder Size (MB)52

The maximum folder size allowed for the folder that stores
Package Verification images. Images are stored inhoneywell\ImageCapture\PackVerf_Images.

200 MB

CK65 Mobile Computer User Guide

Setting

Description

Default

Pkg Verify High Quality
Image Save

Enable this option to add new images and delete oldimages when the maximum folder size is reached. If this is
not enabled, new images will not be stored until files are
removed by the user.

Disabled

Add a Scan Setting Profile
To create a scan setting profile for a custom app on the computer:
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings
3. Tap> Honeywell Settings > Scanning > Internal Scanner.

in the upper right corner of the app screen.

4. Take one of the following actions:•Tap the profile name field. Add a new name, and then select OK.

OR•

Tap the select an application option, and then choose an app from the list.

The new profile appears on the Internal Scanner profile list. You can now selectand modify the scan settings for the new profile.

Delete a Scan Setting Profile
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Scanning > Internal Scanner.

3. Tap and hold the profile you want to delete.
4. Tap Delete, and then OK.

Change the Bluetooth Scanner Settings
When a Bluetooth scanner is paired, changes can be made to the Default profile forthe scanner.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Scanning.

3. Tap Bluetooth Scanner > Default Profile > Data Processing Settings.
4. Modify the settings to meet your application needs.
To learn more about the scanner settings, see Data Processing Settings on page
47.

CK65 Mobile Computer User Guide

53

About the Optional Digital Scan Button
By default, the imager is enabled for scanning with the left, right, and front scanbuttons configured to trigger the imager. If your application environment requires
use of an on-screen scan button, enable the Digital Scan Button feature in the
Settings app. Once enabled, you can then modify the appearance of the on-screen
Scan button and select the apps the button appears in.

Enable and Configure the Digital Scan Button
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Digital Scan Button.

3. Tap Enable Digital Scan Button to turn the feature on. A preview of the button
appears at the bottom of the screen.
4. Configure the button appearance. As you adjust the settings, the preview
button updates.
•

Tap Select Button Size, and then choose Small, Medium or Large.

•

Tap Select Button Color and then choose from seven color options. Default
color is black. Tap a dot to select the color, and then select OK to confirm.

•

Use the slider under Transparency Level to adjust how transparent the
button appears on the application screen.

5. Drag the preview of the scan button to the location where you want it to appear
on the screen. Once you have positioned the button, select the Set Button
Location toggle button to lock it into position.
6. Tap Choose Application.
7. Check the box next to all the applications where you want the digital scanbutton to be available.
8. Select OK.
9. Tap Back to return to the Settings screen.
The digital scan button appears on the screen when you open any of the apps
you selected during the button setup. Tap and hold the button to activate theimager and scan a barcode.

Scan Barcodes
By default, the computer imager is enabled for scanning. It supports
omni-directional (360°) barcode scanning and an aiming beam is provided to help
assist with targeting barcodes.

54

CK65 Mobile Computer User GuideBefore you start scanning barcodes, go into Settings > Honeywell Settings >Scanning > Internal Scanner and modify the scan profile to enable only thebarcode symbologies that you need. By reducing the active symbology list, you canincrease scan speed.
1. Point the scanner window at the barcode. For optimum performance, avoidreflections by scanning the barcode at a slight angle.
2. Press and hold any Scan button (i.e., right, left, or front).
3. Center the aiming beam over the barcode. Make sure the entire barcode isinside the illumination frame.

4. Release the Scan button when the computer beeps, and the Scan Status LED
briefly turns on. The barcode information is entered into the application in use.
Note: Not all barcode symbologies are enabled by default. If a barcode does not scan, thecorrect symbology may not be enabled.

About Scanning Configuration Barcodes
After completing the out-of-box set up process, Provisioning mode is
automatically turned Off. Scanning a barcode to install applications, certificates,
configuration files, and licenses on the computer is restricted unless you turn On(enable) Provisioning mode in the Settings app.
To learn more About Provisioning Mode see page 81.

Use the Scan Demo App
Use the Scan Demo app to read barcodes or to test your symbology decode settings.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap the Demos app.

CK65 Mobile Computer User Guide55

3. Swipe left or right on the screen until Scan Demo appears under the turntable.
Tap the center of the box image to open the app.
4. Point the scanner window at the barcode.
5. Press and hold any Scan button (i.e., right, left, or front) or tap and hold the onscreen Scan button.
6. Center the aiming beam over the barcode. Make sure the entire barcode isinside the illumination frame.

7. Release the Scan button when the computer beeps, and the Scan Status LED
briefly turns On. barcode information appears on the screen.
.

Note: In the Scan Demo app, not all barcode symbologies are enabled by default. If abarcode does not scan, the correct symbology may not be enabled.

Change the Scan Demo Symbology Settings
1. In the Scan Demo app, tap

in the upper right corner of the screen.

2. Select Symbology Settings.
3. Modify the symbology parameters.
•

Tap the check box next to a symbology name to enable (check mark) or
disable (no check mark) decoding for that symbology.

•

Tap the symbology name to view and modify additional configuration
parameters for the symbology selected.

4. Tap Back to return to the Scan Demo app.

56

CK65 Mobile Computer User Guide

CHAPTER

4USE THE CAMERA

Use this chapter to learn how to take pictures and record videos with the color
camera.
Note: The camera feature is not available for cold storage CK65 models.

About the Color Camera
The CK65 comes equipped with a 13-megapixel color camera, 4K video with image
stabilization, and advanced software features for enhanced exposure control fortaking pictures and videos. The camera lens and flash are located on the back of
the computer.
Use the Photos app

to view photos and videos stored on the CK65.

By default the photos and videos captured with the Camera app are saved on thecomputer under Internal shared storage\DCIM\Camera.

How to Zoom
The camera zoom is controlled using a pinching motion on the touch screen. Place
two fingers on the screen at the same time, and then:•spread them apart to zoom in (enlarge and object).

•pinch them together to zoom out.

Take a Photo
1. Tap the Snapdragon™ Camera icon
screen.

in the favorites tray on the Home

2. Using the screen as a viewfinder, move the computer until you see the image
you want to capture. The camera lens is located on the back of the computer.

CK65 Mobile Computer User Guide57

3. The camera automatically adjusts the focus but you can tap the screen tomodify the focal point. By default, the camera senses the lighting in theenvironment and turns the flash on, if needed.
4. Tapto take a photo.

•To view the picture, tap the preview near the bottom of the screen.

•

To return to the Camera app, tap the Back navigation button.

Change Camera Settings
You can change the camera settings for best results when taking pictures. The
camera settings are adjustable from within the Snapdragon™ Camera app.
1. Open the Snapdragon Camera app.

2. At the top of the screen, select any of the following to adjust the settings.

Scene Modes

58

Color Filters

HDR Mode

Advanced
Settings•

Scene Modes
Use preset setting profiles for best picture quality. Options include:
Automatic, High Dynamic Range (HDR), Portrait, Landscape, Sports,
Flowers, Backlight, Candlelight, Sunset, Night, Beach, and Snow.

•

Color Filters
Stylize your pictures by applying a filter. Options include: None, Mono, Sepia,
Negative, Solarize, Posterize, Aqua, Emboss, Sketch, and Neon.

•HDR Mode
Tap to quickly toggle HDR mode On or Off. When enabled, the computer
automatically captures multiple photos and combines them into one photo
creating the best quality image possible.

•

Advanced Settings
Manually set advanced features. Options include: Flash, GPS location,
Picture size, Picture quality, Countdown timer, Storage, Continuous shot,
Face detection, ISO, Exposure, White balance, Redeye reduction, and Shutter
sound.

CK65 Mobile Computer User Guide

Record a Video
This section explains how to record video with the camera in the computer.
1. Tap the Snapdragon Camera icon
2. Tap mode selection
3. Tapin the favorites tray.

in the bottom right corner of the app.

to select video.

4. Tapto begin recording video. To zoom in or out, pinch or spread your fingers
apart.
5. When you are done recording, tap.

Change Video Settings
You can change the video settings for best results when recording video.
1. Open the Snapdragon Camera app
2. Tap.

to select video.

3. At the top of the screen, select any of the following to adjust the settings.

Color Filters

Sound/
Microphone

Advanced
Settings•

Color Filter
Stylize your video by applying a filter. Options include: None, Mono, Sepia,
Negative, Solarize, Posterize, Aqua, Emboss, Sketch, Neon.

•Sound/Microphone
Tap to quickly toggle sound recording On or Off.

•

Advanced Settings
Manually set advanced features. Options include: Flash, Video quality, Video
duration, GPS location, Storage, White balance, Video High FrameRate, andImage stabilization.

CK65 Mobile Computer User Guide

59

Use the Camera as a Flashlight
To use the camera as a flashlight.
1. Open Quick Settings (see page 39).
2. Tap the Flashlight icon to turn the flashlight on.
•

60

Select the icon again to turn the flashlight off.

CK65 Mobile Computer User Guide

CHAPTER

5

CONFIGURE THE COMPUTER

Use this chapter to learn about the available methods for configuring your mobile
computer. You can also use this chapter to learn how to configure network
communications and wireless security.

How to Configure the Computer
You can configure many parameters on the computer such as the bar code
symbologies the integrated scanner decodes, or the network settings. The values
you set for these parameters determine how the computer operates.
You configure the computer using the Settings app. Or you can use Wi-Fi Staging
to set up multiple devices with the same base configuration (see page 82).

Start the Settings App
The Settings app is available from the all apps menu and the notification panel.
•

Swipe up from the bottom of the Home screen to access all apps, and then tap
Settings.

OR•

Swipe down from the top of the Home screen, and then selectbar.

in the status

About the Structure of the Settings App
Use this section to learn about the structure of the Settings app so you can findparameters quickly. A search field appears at the top of the screen when you open
the Settings app to help you locate settings quickly.
Note: The Settings app varies by computer model and OS version. Your computer may notinclude all the features outlined in this section

CK65 Mobile Computer User Guide

61

Network & Internet
In the Settings app, select Network & Internet to access the following settings.
Setting

Description

Wi-Fi

•

Turn WLAN radio On or Off.

•

Lists available Wi-Fi networks in range and the connection status when
the radio is turned On.

•

Add a network Wi-Fi connection.

•

Set Wi-Fi preferences and advanced settings.

Airplane mode

Turn Airplane mode On or Off.

Ethernet•

Turn Ethernet connection On and Off.

•

Configure Ethernet connections and set up proxy settings when the
Ethernet setting is turned On.

Data Saver

Turn the Data saver feature On or Off.
Specify which apps can use unrestricted data.

VPN

Set the password parameters for a virtual private network (VPN) connection.

Advanced
Private DNS

Select Private DNS Mode.

Connected devices
In the Settings app, select Connected devices to access the following settings.
Setting

Description

Pair new device•

Previously
connected devices

Connect a Bluetooth Device.

•

Lists Bluetooth-enabled devices in range.

•

View and rename the computer.

•

View the computer Bluetooth address.

View previously connected devices.

Connection preferences
Bluetooth62•

Turn the Bluetooth radio On or Off.

•

Lists Bluetooth enabled devices in range when the radio is turned On.

•

Connect to a Bluetooth Device.

•

View and rename the computer.

•

View the computer Bluetooth address.

•

View received files.

NFC

Turn Near Field Communication (NFC) On or Off.
When the NFC radio is enabled, data exchanges are allowed when thecomputer touches another NFC enabled device.

Cast

Set up a Cast connection. Cast (project) audio and screen content to asecondary device such as a television.

CK65 Mobile Computer User Guide

Setting

Description

Android Beam

Turn the Android Beam feature On or Off.
When NFC is enabled, this feature is accessible. You can beam app content toanother NFC capable device by holding the devices close together. The app
determines what content is transmitted to the other device.

Printing

Set up a printer connection with the CK65. Connection options include cloud
print services, Wi-Fi printing via a router or printing via NFC.

Files received
via BluetoothView statistics and received files.

Chromebook

Connect the CK65 to a Chromebook.

Nearby Share

Share files with nearby devices.

Android Auto

Use apps on your phone screen or car display. To learn more go to Android
Auto Help at https://support.google.com.

Apps & Notifications
In the Settings app, select Apps & Notifications to access the following settings.
Setting

Description

App info

View a list of all apps installed on the computer and systemservices running.

Conversations

View conversations marked as a priority.

Notifications

Set rules for notifications.

Screen time•

Show screen time, notifications received, times opened.

•

Set app timer.

Advanced
Default apps

View and manage default app use.

Permission manager

View and manage individual app permissions.

Special app access

Manage apps with special unrestricted access.

Battery
In the Settings app, select Battery to view battery status, use statistics and adjust
features that conserve battery charge.
Note: Some settings in previous OS versions can be found in Display.
Setting

Description

Battery

View current battery charge or charging status.

Battery Saver

Turn the Battery saver feature On or Off manually.
Set a schedule based on the battery charge percentage (%)
remaining that automatically activates the Battery saver feature.
Use the slider to set the battery percentage level. Slider adjustsfrom 5% to 7% and is only available once schedule is selected.
When charging, set the battery saver feature to turn Off when thebattery reaches 90%. Default setting.

Battery Manager

Turn the Battery Manager On or Off. Battery Manager detects
when apps drain the battery.

CK65 Mobile Computer User Guide

63

Setting

Description

Battery percentage

Set to show or do not show battery percentage in status bar.

Last full charge

View time since the battery was fully charged.

Screen usage since last fullchargeView amount of time when the screen was used since the battery
was fully charged.

DisplayIn the Settings app, select Display to access the following settings.
Setting

Description

Brightness levelSet the Brightness level manually if Adaptive brightness feature isturned Off.

Dark theme

Enable dark mode to switch app backgrounds to a black color.

Night Light

Activate the Night light feature to adjust the screen tint to a lightamber for easier viewing and reading in dim light or for the hours
you use the device before going to sleep. Set the feature to stay onor define a schedule to automatically turn the feature On/Off. You
can manually adjust the intensity of the amber hue once thefeature is activated.

Adaptive brightness

Set how the screen in sleep mode responds when new
notifications are received (e.g., wake or do not wake).

WallpaperSet the wallpaper.

Advanced
Screen timeout

Set the inactivity time limit before the unit automatically turns of
the screen to save battery power (seconds or minutes).

Keypad backlight

Enable the keypad backlight. Set the inactivity time limit before
the unit automatically turns off the keypad backlight to savebattery power (seconds or minutes).

Auto-rotate screen

Set the screen to switch from portrait to landscape when the unit
is rotated. When Off the screen does not automatically rotate.

Font size

Set the default on-screen text size.

Display size

Set the default size of items on your screen.

Screen saver

Set the default screen saver as well as when to display it.

Lock screen

Select what to show on the lock screen and when to display new
notifications.

Sound
In the Settings app, select Sound to modify the audio and sound settings. To learn
more, see Audio Settings on page 24.
Storage
In the Settings app, select Storage to view statistics on available and used storage
space on the device and on any portable storage cards installed.

64

CK65 Mobile Computer User Guide

Privacy
In the Settings app, select Privacy to define privacy settings for the device.
Setting

Description

Permission manager

View and manage individual app permissions.

Show passwords

Enable or disable showing characters briefly as you type.

Notifications on lock screen

Enable or disable notifications on the lock screen.

Autofill service from Google

Automatically fill fields using saved data from your Google
account.

Advanced
Google location history

Enable or disable location history and manage or delete activity. A
Google account must be associated with the device to use thisfeature.

Activity controls

Choose what type of activities are saved in your Google account. A
Google account must be associated with the device to use thisfeature.

Ads

Opt in or out of ad personalization features. When this feature ison, ads are personalized with the activity and information fromyour Google account.

Usage & diagnostics

Automatically send diagnostic, device, and app usage data to
Google. A Google account must be associated with the device to
use this feature.

LocationIn the Settings app, select Location to define which apps have access to thedevice’s location.
Setting

Description

Use location

Turn location services (Google and GPS satellite data) On or Off.
Set location mode accuracy and view location request history.

App access to location

View and manage app-level location service permissions.

Wi-Fi and Bluetooth scanning

Turn Wi-Fi and/or Bluetooth scanning On or Off. When enabled
system apps and services are allowed to detect Wi-Fi networks orBluetooth devices at any time to improve location services.

Advanced
Emergency Location
Service

Allows the device to automatically send its location to emergency
locations.

Google Location Accuracy

Improves location accuracy by using Wi-Fi, mobile networks, andsensors to help estimate the device’s location.

Google Location History

Allows the device to report location history to Google. A Google
account must be associated with the device to use this feature.

CK65 Mobile Computer User Guide

65

Security
In the Settings app, select Security to view latest Security scan results, security
updates and phone encryption status. Access additional settings related to device
security.
Setting

Description

Google Play Protect

Manually initiate a scan of the apps on the device to check forproblems.

Security update

Displays the last date security was updated on the device.

Find My Device

Allows users to locate, ring, or wipe a device remotely.

Screen Lock

Activate and configure a screen lock (i.e., None, Swipe, Pattern,
Pin, Password).

Smart Lock

Define safe conditions or locations where your phone will stay
unlocked (e.g. On-body, Trusted places, Trusted devices, VoiceMatch).

Device admin apps

Manage administrator privileges.

Encryption & credentials

View encryption status and manage trusted credentials (e.g., view,
install, clear, and edit).

Trust agents

View and enable/disable trusted agent apps such as, Smart Lockby Google on the device. Trusted agents bypass security based on
set parameters.

App pinning

Enable or disable the app pinning feature. When enabled you can
pin the device screen to a recently used app where it stays until
you unpin the app via the security method chosen.

Accounts
In the Settings app, select Accounts to access the following settings.
Note: Some settings in previous OS versions can be found in System.
Setting

Description

Add accountSelect to add and manage Corporate or Email account on thecomputer.

Automatically sync data

Turn auto-sync On or Off for accounts. Turning the feature On
allows apps to refresh data automatically.

Accessibility
In the Settings app, select Accessibility to access screen readers, display settings,
interaction controls, and audio & on-screen text features to improve accessibility
levels.

66

Setting

Description

Touch Gesture

Select to use the Touch Gesture service to allow multi-touch gestures.

Select to Speak

When turned on, you can tap specific items on the screen to hear them read
aloud.

CK65 Mobile Computer User Guide

Setting

Description

TalkBack

When turned on, the feature provides spoken feedback so you can use thecomputer without always looking at the screen. TalkBack describes youractions and tells you about alerts and notifications

Text-to-speech
output (TTS)

Select and configure the preferred TTS engine, set language, speech rate andpitch of synthesized voice.

Display

Configure display features that may aid visual accessibility levels.

Interaction
controls

Audio & on-screen
text

Experimental•

Adjust Font size•

Display size•

Turn Dark theme On/Off•

Turn the Magnification feature On/Off•

Set Color correction•

Turn Color inversion On/Off•

Turn Large mouse pointer On/Off•

Turn Remove Animations On/Off

Set interaction controls that may aid physical accessibility levels.
•

Accessibility Menu provides large on-screen menus•

Configure Switch Access•

Set the Dwell timing (click after pointer stops moving) delay•

Turn the Power button ends call feature On/Off•

Turn Auto-rotate screen On/Off•

Adjust the Touch & hold delay•

Time to take action (Accessibility timeout)•

Vibration & haptic strength•

Set System navigation (e.g., Gesture navigation or 3-button
navigation)•

Turn Mono audio On/Off•

Adjust volume balance if using headphones or hearing aids•

Turn Captions On/Off•

Turn High contrast text On/Off.

•Turn Shortcut from lock screen On/Off.

Honeywell Settings
In the Settings app, select Honeywell Settings to access the following settings.
Setting

Description

Battery LED

Configures the battery LED behavior. To learn more see, Change the Battery
Status LED Behavior on page 10.

CK65 Mobile Computer User Guide

67

Setting

Description

Battery Optimizer

View battery status and app usage information.
Create and enable or disable a battery optimization profile that implements agroup of settings to conserve power.
Options include:

68

•

None
When selected, no battery optimization profile is active.

•

Energy Saver
This pre-defined profile implements UI settings that optimize battery
conservation.

•

Cold Storage
This pre-defined profile implements UI settings that optimize battery
conservation in cold storage environments.

•

Custom Profile
Tap to create a custom battery profile that balances your applicationneeds with energy saving settings. You can turn location services On orOff, configure sound and vibration options, modify brightness andtimeout display options, turn UI transition animations On or Off andbackground services On or Off.

Digital Scan
ButtonEnable and configure the optional digital scan button. To learn more, see
About the Optional Digital Scan Button on page 54.

Heater

Set the heater parameters on cold storage models. See About Cold Storage
Heaters on page 25.

Honeywell Power
Setting

Turn Unattended Mode on or off. When Unattended Mode is on, healthcare
apps will continue to notify clinicians of critical communication, even though
the unit appears to be in sleep mode.

HXLogger

The HXLogger is an advanced diagnostic log service that provides a basic log
service, plug-ins for modified log services, and a log manager.
•

Tap HXLogger to turn the basic log service On or Off.
When enabled the service records app and system diagnostic
troubleshooting information into four basic log files:
main log file, radio log, event log, and kernel log.

•

Tap Plugin to view and enable additional log services and custom plugins.

•

Tap Manager, to change the default log path, delete logs or upload logs
for technical support troubleshooting.

Key WakeUp

Set the buttons you want to use to wake the computer from sleep mode.
Options include: Left Scan, Middle Scan, Right Scan. By default the Left,
Middle and Right Scan buttons are enabled for wake up.

Keyremap

Change (remap) a button or key function. To learn more, see Remap a Button
or Key on page 37.

Provisioning Mode

Enable or disable unrestricted installation of applications, certificates,
configuration files, and licenses. Provisioning mode is turned Off by default.
To learn more About Provisioning Mode, see page 81.

Scanning

Configure the computer imager. To learn more, see Change the Scanner
Settings on page 46.

Smart Sensor

Configures the integrated motion detection sensors for advanced power
management. Options include: Keep awake on motion, Wake on motion, Facedown suspend.

CK65 Mobile Computer User Guide

Setting

Description

Staging Hub
Agent

Use this agent and settings to connect the computer to the Honeywell Staging
Hub Foundation software platform; a centralized software platform IT
integrators and administrators can use as a solution for managing, monitoringand deploying Honeywell devices in a connected workspace environment.

Sticky Option

Choose whether modifier keys are “sticky” (remain active). The default is Off.
To learn more about modifier keys see page 17.

Touch Screen
ProfileOptimize screen interactions by selecting a touch screen profile designed
specifically for your use case. To learn more, see page 14.

Voice Wedge

Voice-to-text conversion tool that can be triggered by a specified start word or
key press event. Voice Wedge can be configured to take effect globally or only
for an associated application.

Web Applications

Enable access for Honeywell Mobility SDK for Web apps and port selection.

Wi-Fi Staging

Use the Honeywell Wi-Fi Staging app to quickly set up new devices byconfiguring one device and using it to stage others. Wi-Fi Staging can also be
used to enroll devices in a Mobile Device Management (MDM) system byconnecting units to a specified network and downloading and installing thespecified MDM client app. To learn more, see page 82.

Digital Wellbeing

In the Settings app, select Digital Wellbeing. See https://wellbeing.google for more
information.
GoogleIn the Settings app, select Google to set up and manage your Google accounts andservices.
System
In the Settings app, select System to access the following settings.
Setting

Description

Language & input•

Set the active language.

•

Set and manage Virtual and Physical Keyboard input methods.

•

Configure auto-typing features such as capitalization, punctuation, spell
check, and the personal dictionary.

•

Adjusts the pointer speed.

•

Set text-to-speech output.

•

Turn Jump to Camera On/Off.

•

Set system navigation preferences.

•

Set the Prevent ringing option. Options: Vibrate, Mute, Do Nothing.

Gestures

Date & time

Configure all date and time settings.

CK65 Mobile Computer User Guide

69

Setting

Description

BackupTurn the Google Drive backup feature On or Off.
When enabled, phone data (e.g., apps, apps data, call history, contacts, device
settings, SMS, Wi-Fi passwords and permissions) is automatically backed up
to the Google Drive.

Advanced
Reset options

Multiple users

Developer
options

Select from the following reset options:•

Reset Wi-Fi, Mobile & Bluetooth
Use to reset all network settings, including Wi-Fi, Mobile data andBluetooth.

•Reset app preferences.
Use reset app preference back to defaults. This apps you disabled,
notification changes, default app actions set, background data
restrictions for apps and permission restrictions.

•Enterprise data reset.
To learn more, see Enterprise Data Reset the Computer on page 92.

•

Erase all data (factory reset).
To learn more, see Erase All Data (Factory Reset) on page 93.

•

Modify the owner profile name and add profiles for other people who use
the computer.

•

Activate a different user profile.

•

Enable or disable allowing users to be added from the lock screen.

Enable developer-specific options such as USB debugging and SD card
protection.
This option only appears under System settings if you enable the feature. To
learn more, see Unlock Developer Options on page 44.

About Phone
In the Settings app, select About Phone to access the following information.

70

Setting

Description

Device name

A nickname to identify the device. To change, tap Device name and enter a newname.

Phone number

The phone number(s) assigned to the device.

Emergency
information

Emergency medical and contact information that will be displayed on the lockscreen in an emergency.

Legal information

Provides links to third-party licenses and other legal information.

Complianceinformation

Displays certification and compliance information.

Compliance Logo

Displays regional compliance marks.

Model

Displays the model number, serial number, and hardware version of the device.

Android version

The version of Android on the device. Tap to view additional details.

Asset number

Asset tag assigned to the device.

IP address

IP address associated with the device.

Wi-Fi MAC
address

Wi-Fi Mac address associated with the device.

CK65 Mobile Computer User Guide

Setting

Description

Bluetooth address

Bluetooth address associated with the device.

Softwarecomponent
versionSelect to view software component version list.

Build number

Kernel number installed.

About Network Communications
You can easily add the mobile computer to your wireless or wired data collection
network. Connect the CK65 your computer using:•802.11 a/b/g/n/ac radio communications.

•

Ethernet communications.

•Bluetooth communications.

•

USB and serial communications.

Connect to a Wi-Fi Network
The computer contains an 802.11 a/b/g/n/ac radio to transfer data using wirelesscommunications. Before you connect to a Wi-Fi network, you need to know about
your network security protocol and its required credentials.
By default, the 802.11 radio is disabled.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings
3. Tap Off> Network & internet > Wi-Fi.

to toggle Wi-Fi radio On. A list of discovered networks appears.

4. On the list, tap a network name to initiate a connection.
To add a network if it does not appear on the list:a. Navigate to the end of the discovered network list, and then tap
Add network.
b. Type the Wi-Fi network name (SSID).
c. Choose a security protocol and add any required information.
d. Tap Save.
5. Enter any required information if the network is secured (e.g., password, key orcertificate name).
6. Tap Connect.
Once you connect to a saved Wi-Fi network:

CK65 Mobile Computer User Guide71

•

Tap the network name on the list to view details (e.g., status, signal strength,
speed, frequency, security type). Selectto close details screen.

•

The computer automatically connects to the same network when the network is
in range and the WLAN radio is turned On.

•

To remove a network from your saved list, tap and hold the network name andselect Forget network. You can do this for networks you no longer use.

•

To modify a network from your saved list, tap and hold the network name andselect Modify network. You can do this if you changed your network password.

•

To view a list of only your saved networks, navigate to the bottom of the
discovered network list. Tap Saved networks.

Configure Proxy Settings for a Wi-Fi Network
If you need to connect to network resources through a proxy server, you canconfigure settings for the proxy server for each Wi-Fi network you add. By default,
the Wi-Fi networks you add are not configured to connect through a proxy server.
Note: Proxy settings apply only to the Wi-Fi network you modify. You must change proxysettings for each network requiring a proxy server.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Network & internet > Wi-Fi. The list of available Wi-Fi
networks appears.
3. Tap the Settings icon
4. Tap the Edit icon.

.

5. Tap Advanced options.
6. Under Proxy, select Manual.
7. Enter the proxy settings for the network.
8. Tap Save.

Disable Wi-Fi Notifications
By default, when Wi-Fi is enabled, you receive notifications in the Status bar when
the computer discovers a wireless network. You can disable these notifications.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap SettingsOn.

> Network & internet > Wi-Fi. Verify the WLAN radio is turned

3. Navigate to the bottom of the discovered network list.
4. Select Wi-Fi preferences.

72

CK65 Mobile Computer User Guide5. Tap Notify for public networks to toggle the setting On or Off.

Connect to an Ethernet Network
To connect the computer to an Ethernet network, you need a CK65 Ethernet Home
Base or a CK65 Net Base.
1. Make sure the base is connected to your Ethernet network.
2. Place the computer in the base.
3. Swipe up from the bottom of the Home screen to access all apps.
4. Tap Settings> Network & internet > Ethernet. The Ethernet setting isturned On by default.
5. Tap Ethernet.
The Ethernet connection screen shows the current Ethernet connection. Bydefault, the computer assumes a DHCP connection, and that your network has
assigned an IP address automatically. If DHCP is working, the Ethernet baseshould indicate that communication with the network is occurring.
6. (Optional) To assign a static IP address.
a. Tap DHCP and then select Static from the list.
b. Enter the required network information, and then tap Apply.
7. Tap Save.

How to Connect to Virtual Private Networks
The computer supports connecting to virtual private networks (VPNs). This section
describes how to add and connect to VPNs. To configure VPN access, you mustobtain details from your network administrator. You can view and change VPN
settings in the Settings app.
Note: Before you can add or connect to a VPN network, you must enable a screen lockmethod.

Add a VPN
Before you can connect to a VPN, you must create a VPN profile.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings
3. Tap> Network & internet > VPN.

to add a VPN new profile.

4. Enter the required information for the VPN connection. If needed, swipe up on
the screen to access all the required information fields.

CK65 Mobile Computer User Guide73

5. Tap Save. The VPN name appears in the VPN list.

Connect to a VPN
Once a VPN profile is created, you can connect to the VPN at any time.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Network & internet > VPN.

3. Type the name of the VPN in the list.
4. Enter any necessary credentials when prompted.
5. Tap Connect. A

appears in the status bar and a notification is received.

To disconnect from the VPN, tap the notification.

Edit VPN Information
Editing an existing VPN profile can be done from the VPN screen.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Network & Internet > VPN.

3. Tap and hold the name of the VPN in the list.
4. Tapto the right of the VPN profile you want to edit.

5. Edit the VPN settings as necessary.
6. When you are done, tap Save.

About Wireless Security
The computer provides these security solutions for your wireless network:•

Wi-Fi Protected Access 2 (WPA2™)•

Wi-Fi Protected Access (WPA)•802.1xHoneywell recommends WPA2 security with PSK (Personal) or 802.1x (Enterprise)
key management.
Before you set security, you need to enable the radio, set the date, and set the SSID
on your computer. To use 802.1x security, you need to load a root certificate on
your computer. To use transport layer security (TLS) with 802.1x security, you alsoneed to load a user certificate.
Use the Settings app to access and configure all wireless security settings.

74

CK65 Mobile Computer User Guide

About Certificates
You can use digital certificates to identify the computer for network access orauthentication to servers. To use a certificate to identify your device, you must
install it in the trusted credential storage on the computer.
Android supports DER-encoded X.509 certificates saved in files with a .crt or .cer
file extension. To install a valid certificate with a .der or other extension, you mustchange the extension to .crt or .cer to install it.
Android also supports X.509 certificates saved in PKCS#12 key store files with a.p12 or .pfx extension. To install a valid key store file with another extension, youmust change the extension to .p12 or .pfx to install it. When you install a certificate
from a PKCS#12 key store, Android also installs any accompanying private key orcertificate authority (CA) certificates.

Load a Certificate
To use a certificate, you must install it in the trusted credential storage on thecomputer.
Note: Apps such as email and browsers that support certificates allow you to installcertificates directly from within the app. For more information, see the help thatcomes with the app.
1. Copy the certificate or key store from your PC to the mobile computer.
2. Swipe up from the bottom of the Home screen to access all apps.
3. Tap Settings> Security > Encryption & credentials.

4. Tap Install a certificate.
5. Select either CA certificate, VPN & app user certificate, or Wi-Fi certificate.
6. Tap the Menu icon
, and then navigate to the location where you saved thecertificate or key store.
7. Tap the certificate or key store to install it. If prompted, enter the key store
password. Tap OK.
8. Type the name of the certificate.
9. Select VPN and apps or Wi-Fi.
10. Enter a name for the certificate and tap OK.

CK65 Mobile Computer User Guide

75

Disable or Remove Certificates
If a user or system certificate is compromised, or your organization chooses not totrust it, you can disable or remove the certificate.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Security > Encryption & credentials.

3. Select Trusted credentials.
The trusted credentials screen has two tabs:•

System shows Certificate Authorities (CA) certificates permanently installedon the computer. They can only be disabled.

•

User shows CA certificates you have installed yourself. You can remove thesecertificates.

4. Tap the name of the certificate to you want to disable or remove. The Security
certificate screen appears.
5. Scroll to the bottom of the screen and tap Disable (for System certificates) or
Remove (for User certificates).
6. Tap OK.
Note: You can enable a disabled System certificate but if you remove a User certificate, youmust install it again to enable it.

About Bluetooth Communications
Your mobile computer is equipped to communicate with other devices using
Bluetooth technology. The Bluetooth radio must be turned On to discover, pair andconnect to other Bluetooth devices. System bar icons indicate Bluetooth radio
status.

Connect a Bluetooth Device
To connect to a Bluetooth device, you must turn On the Bluetooth radio and thenselect the device from a list of discovered devices.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings
3. Tap> Connected devices.

Pair new device. A list of Bluetooth devices appears.

4. Select a device on the list to initiate a pairing request.

76

CK65 Mobile Computer User Guide

5. When the pairing request message appears:•

Verify the pairing PIN is the same on both device, and then tap Pair.

OR•

If the pairing request requires a PIN, enter the PIN, and then tap Pair.

When the device is successfully paired with the computer, the device nameappears under Paired devices.
6. (Optional) Once paired to a device, you can connect manually to the device. Tap
the device under Paired devices. The word “Connected” appears under thepaired device name.
The status icon changes from
•

to

.

To disconnect a paired device, tap the name of the paired device and then tap
Forget.

Rename the Computer
You can change the name of the computer to make it easier to identify when
pairing with other Bluetooth enabled devices and view statistics about received
files.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Connected devices > Connection preferences > Bluetooth.

3. Tap Device Name. Type the new name and then tap Rename.

Rename, Share or Unpair a Paired Device
You can rename a paired device to make it easier to identify it on the list or unpair
the device to remove it from the paired list.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings
3. Tap> Connected devices > Previously connected devices.

next to the paired device.

4. Take one of the following actions:•

To rename the device, tap the Edit
RENAME.

•To allow Internet access or Contact Sharing, tap the check box next to thesetting.

•

To unpair the device, tap Forget.

CK65 Mobile Computer User Guideicon, type the new name, and then tap

77

About the Scanner Edge App
Your mobile computer is equipped to communicate with scanners using Bluetoothtechnology through the Scanner Edge app. The Bluetooth radio must be turned on.
System bar icons indicate Bluetooth radio status.
To turn on the Bluetooth radio:
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Connected devices > Connection preferences > Bluetooth.

3. If necessary, tap Off

to toggle the Bluetooth radio On.

Connect a Bluetooth Scanner
To connect to a Bluetooth scanner, the Bluetooth radio must be turned on and thenscan a pairing barcode with the Bluetooth scanner.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Scanner Edge.

3. Tap the menu icon

and then tap Pair BT Scanner.

4. For Honeywell branded scanners tap Honeywell or for Intermec branded
scanners tap Intermec.
5. Scan the Connect Barcode displayed on screen.

78

CK65 Mobile Computer User Guide

6.

When the scanner is successfully paired with the computer, the scanner nameappears under Connected Device.

Unpair a Paired Scanner
You can unpair the scanner to remove it from the Connected Device list.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Scanner Edge.

3. Tap the menu icon

and then tap Disconnect BT Scanner.

4. Tap Honeywell or Intermec.
5. Scan the Disconnect Barcode displayed on screen.

About Serial and USB Communications
You can use these optional CK65 accessories to transmit data to and receive datafrom another device through serial or USB communications:•

Vehicle dock•

Home Base•

Ethernet Home Base

CK65 Mobile Computer User Guide

79

For information about these accessories, contact your local sales representative.

USB Troubleshooting•

If you have a problem with your workstation computer recognizing the USB
device, try downloading and installing the Honeywell-aidc-usb-driver. The
driver is part of the Honeywell_Mobility SDK_Android software.zip file. To learn
where to get the software, see Developer Information on page 81.

•

Check to make sure you have enabled the USB for file transfer. To learn more, see
Configure USB Connection and Transfer Files on page 32.

About Near Field Communication (NFC)
NFC technology provides the ability for short-range, wireless data transfer
between the CK65 and NFC tags or other NFC enabled devices placed in close
proximity to the back of the computer. All CK65 mobile computers support thefollowing modes of operation:•

NFC tag reader/writer mode: The computer reads and/or writes digital
information from or to an NFC tag.

•

Peer-to-Peer (P2P) mode: The computer uses Android Beam and/or Bluetoothtechnology to transfer screen content (e.g., a picture, contact information, Web
page URL, or file) between NFC enabled devices.

•

NFC card emulation mode: The computer emulates an NFC card (smart card)that an external card reader can access. You can download and install apps forcard emulation mode from the Google Play Store. Some examples include
digital wallets (e-wallets) offered by your bank or credit card company and
Google Pay.
The app you install determines the type of emulation mode used: Card
Emulation with a Secure Element or Host-based Card Emulation. Secure
element use is common for financial transactions that require a high level of
security in order to provide a secure memory and execution environment for
running custom smart card applets and storing your personal information (e.g.,
account information and credentials).

Note: When using a Universal Integrated Circuit (UICC) card for NFC Secure Element NFC
link encryption, install the card in SIM slot 1.

80

CK65 Mobile Computer User Guide

Developer Information
To download the Honeywell Mobility SDK for Android and EZConfig for Mobility:
1. Go to the Honeywell Technical Support Downloads Portal athttps://hsmftp.honeywell.com.
2. Create an account if you have not already created one. You must login to
download the software.
3. Install the Honeywell Download Manager tool on your workstation (e.g., laptop
or desktop computer) prior to trying to download any files.
4. Navigate to the software:•

Honeywell Mobility SDK for Android
Click on Software > Software and Tools > Developer Library >SDKs for Android.

•

EZConfig for Mobility
Click on Software > Software and Tools > EZConfig for Mobility.

5. Select Download next to the software zip file.

About Provisioning Mode
Once you complete the out-of-box initial setup process, Provisioning mode is
automatically turned Off to improve device security against unwanted
modifications to the system.
When Provisioning mode is turned Off (disabled):•

Configuration barcodes do not scan and process.

•\honeywell\autoinstall folders are inaccessible.

Note: To learn more about network and security for Honeywell mobile computers with
Android operating systems, go to sps.honeywell.com.

Enable or Disable Provisioning Mode
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Provisioning mode.

3. Tap the button to toggle the provisioning On or Off.

CK65 Mobile Computer User Guide

81

About Wi-Fi Staging
Overview
You can use the Honeywell Wi-Fi Staging app to quickly set up new devices byconfiguring one device and using it to stage others. Wi-Fi Staging can also be used
to enroll devices in a Mobile Device Management (MDM) system by connecting
units to a specified network and downloading and installing the specified MDM
client app.
Once you have set up a configuration in the Wi-Fi Staging app on the server device,
Wi-Fi staging will use that device as a hotspot and wait for a client to connect to it.
The configuration will be distributed to the client device once communication isestablished between the client and the server device.

Staging Devices
Wi-Fi Staging requires two steps:
1. Setting up a master device to act as a server (see next section).
2. Setting up the client device (see Set Up Client Devices on page 85).

Set Up a Device as a Server
Wi-Fi Staging provides two kinds of configurations for a master device acting as aserver through a hotspot. Setup of the server device will differ based on the staging
configuration you choose:
•

•

82

Basic Configs include the most common system settings:•

System language•

Bluetooth and NFC•

System volume•

Location•

Network•

File download•

Application installation or launch

Advanced Configs allow you to stage your devices with .xml files

CK65 Mobile Computer User Guide

The hotspot on the server device will be named HONEYWELL_WIFI_STAGING.
Note: We recommend starting the server before setting any clients because the clientsrequire more time and power to scan and search for the hotspot signal if the server is
not created in advance.
Note: To control bandwidth usage, the server side of Wi-Fi Staging has a maximum
limitation of 10 concurrent client connections. If more than 10 client devices attempt
to connect to the server device at the same time, staging of some of those clients will
be delayed until client connections become available as the staging processprogresses.

Basic Configuration
Basic configuration includes the most common system settings.
1. Launch the Wi-Fi Staging app on the server device by tapping Settings >Honeywell Settings > Wi-Fi Staging.
2. Tap Basic Configs to start the configuration wizard.
3. System language: Tap
selected. Tap NEXT.

to add a language. At least one language must be

4. Connection preferences: Enable Bluetooth and/or NFC. They are disabled bydefault. Tap NEXT.
5. Sound preferences: Adjust the default volume for each type of audio by
dragging the slider, then tap NEXT.
6. Location setting: Enable the location switch. It is disabled by default. Tap
NEXT.
7. Network & internet: You have the option to set up a network connection if, forexample, you want to register devices to an MDM system or the devices need touse applications that require network access.
If you do not want to set up a network connection, tap SKIP and proceed to Step
9.
If you want to set up devices to connect to a Wi-Fi access point, enter the
network information:
a. Tap Wi-Fi Security and select either OPEN or WPA/WPA2.
b. Enter the Wi-Fi SSID. This field cannot be empty. Then tap OK.
c. Enter the Wi-Fi password. The password must be between 8 and 63
characters long. If you selected WPA/WPA2 a password is required.
d. Tap NEXT.
8. Files & Apks: (This option will not display if you chose to skip the network
settings in Step 7.) Enter the locations (URLs) of the files to be downloaded. The
URL should end with the file that you want to download. Wi-Fi Staging willname the downloaded file with the file name in the URL.
•

For security, only Local Area Network URLs are supported. Wi-Fi Staging will
ignore URLs from Wide Area Networks.

CK65 Mobile Computer User Guide83•Supported network protocol is HTTP or HTTPS.

•APK files are installed silently and automatically after download.

•

Optional: You can include a file’s hash in the file name. Wi-Fi Staging
supports hash algorithms SH1 and SHA256.

9. Final Setting: Select whether you want to reboot the device after staging iscomplete. You can also specify an action (intent) to launch Android activities.
Then tap Next.
10. Confirm & Staging: Review the items you have configured. Tap Confirmed,
start staging now! to begin. If you need to change a setting, tap the Backbutton to return to that screen.
Wi-Fi Staging will start a hotspot on the server device and wait for clients toconnect.
11. Proceed to Set Up Client Devices on page 85.
Configurations will be distributed to any client that connects to the server device.
Once the data transmission finishes successfully, the name and serial number ofthe configured client will display in the Wi-Fi Staging app on the server device, andthe client device will skip the Android setup wizard.
Note: If you included a file’s hash in Step 8, Wi-Fi Staging will validate that the hash of thefile downloaded to a device matches what you specified. If the downloaded file’s
hash does not match, the file will be removed from the device.

Advanced Configuration
Advanced configuration allows you to stage your devices with one of more .xml files
created by EZConfig or Enterprise Provisioner. For more information about
generating .xml files, see the PowerTools User Guide or the Enterprise Provisioner
User Guide.
Note: Advanced Configuration supports .xml files only. Other file types will be ignored.
Note: Do not change the default names of .xml files. (For example, DeviceConfig.xml is
acceptable, but DeviceConfig1.xml is not.)1. Choose one device to act as the server.
2. Launch Wi-Fi Staging app on the server by tapping Settings > Honeywell
Settings > Wi-Fi Staging.
3. Tap Advanced Configs.
4. Tap File directory.
5. Specify where on the server device the .xml files to be downloaded are located.
6. Tap NEXT.
7. Choose the files to be applied. Tap NEXT.

84

CK65 Mobile Computer User Guide

8. Review the files you have selected. If you need to change any files, tap the Backbutton. Otherwise, tap Confirmed, start staging now! to begin.
Wi-Fi Staging will start a hotspot on the server device and wait for clients toconnect.
9. Proceed to Set Up Client Devices on page 85.

Set Up Client Devices
The Wi-Fi Staging client runs automatically on the initial boot of a new device.
However, it must be started manually on existing devices.

New Devices
This section applies to new, out-of-the box devices only. For existing devices, see
the next section.
1. Set up a server device (see page 82).
2. Place the new devices to be configured within 1 meter (3 feet) of the server
device and turn them on.
When a new device boots up and begins the setup wizard, it will attempt toretrieve configuration from the server device, and a staging progress screen will
display.
Note: Client devices should be kept on the Android Welcome or setup wizard screen during
staging. If you finish the setup wizard manually the client side of Wi-Fi Staging willstop running.
Configurations will be distributed to any client that connects to the server device.
Once the data transmission finishes successfully, the name and serial number ofthe configured client will display in the Wi-Fi Staging app on the server device, andthe client device will skip the Android setup wizard.

Existing Devices
To start the Wi-Fi Staging client on an existing device:
1. Set up a server device (see page 82).
2. Turn on the client device and launch the Wi-Fi Staging app by tapping
Settings > Honeywell Settings > Wi-Fi Staging.
3. Tap To be Staged.
4. A message will display notifying you that the Wi-Fi settings on the client device
will be reset as part of the staging process. Tap OK to confirm you wish toproceed.
Staging will begin and a progress screen will display.
5. Place the device within 1 meter (3 feet) of the server device and it will begin
searching the server hotspot for a configuration.

CK65 Mobile Computer User Guide

85

The client devices will attempt to retrieve configuration from the server device anda staging progress screen will display. Once the client device receives and applies
the configuration successfully, the progress screen will be dismissed.
Note: To stop the staging process on an existing device, tap the Back button on the client
device.

Log Files
Wi-Fi Staging saves a key process and exception log on the device in the following
directory: /sdcard/honeywell/Android/data/com.honeywell.wifistaging/Log/
This directory can be accessed through USB if Provisioning Mode is enabled.

86

CK65 Mobile Computer User Guide

CHAPTER

6MANAGE AND MAINTAIN THE
COMPUTER

Use this chapter to understand how to upgrade software, reset, and maintain thecomputer.

About Software Updates and Cyber Security
Cyber security best practices include keeping your device apps and OS up to date.
To help, Honeywell offers maintenance patches, security updates and operating
system upgrades through our Honeywell Edge services.
Availability and cost depend on the following:•

Date of purchase of the device or software app.

•

Warranty status.

•

Service agreement status (devices) or Maintenance plan status (apps).

To learn more about Honeywell Edge Services, go to sps.honeywell.com and selectServices > Productivity > Support Services.
Honeywell recommends routinely checking the Cyber Security
Notifications page for critical Cyber Security Notifications and reviewing
the latest Network and Security Guide available from the CK65 productpage at sps.honeywell.com.

Software Downloads
Product support is available online through Technical Support. Software updates
can be accessed through the Software Downloads portal. You will need to create alogin account for portal access. Additional information such as purchased date,service agreement number, maintenance plan number, or software license number
may be required for downloads.
1. Go to https://hsmftp.honeywell.com.
2. Create a login account if you have not already created one.

CK65 Mobile Computer User Guide87

3. Install the Honeywell Download Manager tool. See “Note” on the portal page.
This tool is required for downloads.
4. Locate the app or upgrade you want to download in the Software directory.
5. If prompted, enter additional information, and click Submit.
6. Select Download. Follow the prompts to download the file.

About Transferring Files via USB Connection
If you plan on using a USB connection to transfer the upgrade files to the mobile
computer, make sure you set the USB connection to allow file transfers. To learn
more, see Configure USB Connection and Transfer Files on page 32.

Install Software with AutoInstall
Important: The CK65 must have power for the entire length of the install process or it could
become unstable. Do not attempt to remove the battery during the process.
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Provisioning mode.

3. Tap the toggle button to turn Provisioning mode On.
4. Save the upgrade file (*.zip or *.apk) in one of the following folders on the CK65
mobile computer:•

Internal shared storage\honeywell\autoinstall
Software upgrades saved to this folder for installation, do not persist whenan Erase all data (factory reset) or Enterprise data reset is performed.

•

IPSM card\honeywell\autoinstall
Software upgrades saved to this folder, do not persist when an Erase all data(factory reset) is performed. However, the upgrade does persist if anEnterprise data reset is performed.

5. Swipe up from the bottom of the Home screen to access all apps.
6. Tap AutoInstall Settingsand verify Enable AutoInstall is On.

7. Tap Packages Update from the AutoInstall Settings screen.
The computer automatically initiates a reboot and installs thesoftware upgrade. The system update screen appears during the upgrade
process. When the update is finished, the lock screen appears.
8. Once installation is complete, turn Provisioning mode Off.
Note: Some updates do not require the computer to reboot before installation.

88

CK65 Mobile Computer User Guide

Optional microSD Card Method
The CK65 comes equipped with a microSD card socket. You can install an upgradefrom a microSD card you insert in the computer.
Important: The CK65 must have power for the entire length of the install process or it could
become unstable. Do not attempt to remove the battery during the process.
1. On the CK65, swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Provisioning mode.

3. Tap the toggle button to turn Provisioning mode On.
4. Tap AutoInstall Settings. Verify Enable AutoInstall is On.

5. Press and hold the Power button, and then tap Power > Power off.
6. On your workstation (e.g., laptop, desktop computer), format the microSD cardand create a \honeywell\autoinstall folder on the root of the card.
7. Save the upgrade file (*.zip or *.apk) file in the autoinstall folder.
8. Install the microSD card in the CK65, and then turn on the computer.
The computer automatically runs the upgrade found in the autoinstall folder on
the card. The system update screen appears during the upgrade process. Whenthe upgrade is finished, the lock screen appears.
9. Once installation is complete, turn Provisioning mode Off.

About the Honeywell Upgrader
Use the Honeywell Upgrader app (HUpgrader) to check for and install OTA updates
or view the current OTA version installed on the computer.

View the Installed OTA Version
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap HUpgrader
to open the Honeywell Updater app. The OTA version
number installed on the computer appears on the screen.

CK65 Mobile Computer User Guide

89

Install OTA Updates
To use the HUpgrader to install an OTA update file downloaded from the TechnicalSupport Downloads Portal:
1. Swipe up from the bottom of the Home screen to access all apps.
2. Tap Settings> Honeywell Settings > Provisioning mode.

3. Tap the toggle button to turn Provisioning mode On.
4. Save the OTA file (*.zip) in the following folder on the CK65 computer:•

Internal shared storage\Download

5. Tap HUpgrader
6. Tapto open the Honeywell Updater app.

in the upper right corner, and then tap Select OTA from storage.

7. Select the storage location (i.e., Internal Storage) where you saved the file.

90

CK65 Mobile Computer User Guide

8. Tap the OTA update file. The computer examines the file, and then starts theinstallation.

9. Once the installation is complete (100%), select OK when prompted to Reboot
the computer. The computer reboots and finishes the update.

Restart (Reboot) the Computer
You may need to reboot the computer to correct conditions where an application
stops responding to the system.
1. Save your files and close any open applications.
2. Press and hold the Power button until the options screen appears.
3. Tap Power > Restart.
If the touch panel display is unresponsive:•

Press and hold the Power button for approximately 8 seconds until thecomputer reboots.

CK65 Mobile Computer User Guide

91

About Enterprise Data Reset
You can perform an Enterprise data reset if a Reboot did not improve the condition
and all other troubleshooting methods have not resolved the issue. This method
provides a clean configuration for troubleshooting by erasing all data from theInternal shared storage location on the computer. Data is not erased from the
IPSM Card location.
Caution: An Enterprise data reset results in data loss, only perform thisprocedure if all other recovery methods have failed. All personal
content is erased including, but not limited to emails, pictures,contacts, Google account information, system settings and app
settings.
Note: This method of recovery may not be available if your system administrator has set
policies to prevent the reset use.

Before You Begin•

If you recently reset your Google Account password, wait 24 hours before
performing an Enterprise data reset.

•

Make sure you have your screen lock password, PIN or pattern if you activatedone. You will need this to reset the computer.

•If you have a Google Account, back up your data and settings to your Google
Account so you can restore them if needed.

•

Connect the computer to an external power source or make sure you have a fullbattery charge.

•

Make sure you have an Internet connection.

Enterprise Data Reset the Computer
1. Swipe up from the bottom of the Home screen to access all apps.
2. Select Settings> System > Advanced > Reset options.

3. Tap Enterprise data reset.
4. Tap Erase all data.
5. If prompted, type your screen lock security pattern, PIN, or password and tap
next ().

6. Tap Erase all data. A message appears informing you an Enterprise data resetis being performed.

92

CK65 Mobile Computer User Guide

About Erase All Data (Factory Reset)
A full Factory Reset should only be performed if you have exhausted all othertroubleshooting options including an Enterprise data reset. This method reverts
the computer back to the factory state by erasing all data in Internal sharedstorage and the IPSM Card storage locations on the computer.
Caution: A full Factory Reset results in data loss. Perform this procedure only if allother recovery methods have failed and have no other option. All
personal content is erased including, but not limited to emails, pictures,contacts, Google account information, system settings and app settings.
Note: This method of recovery may not be available if your system administrator has set
policies to prevent the reset use.

Before You Begin•

If you added a Google Account to the CK65 Series computer, make sure you haveyour Google username and password associated with the computer. If you do
not have the username and password, you will not be able to use the computer
after the reset. This is a security measure that prevents unauthorized users fromusing the device if they try a Full factory reset.

•

If you did not add a Google Account to the computer, the extra security level is
not enabled and you will not need a Google username and password.

•

If you recently reset your Google Account password, wait 24 hours before
performing a Full factory reset.

•

Connect the computer to an external power source or make sure you have a fullbattery charge.

•

Make sure you have an Internet connection.

Erase All Data (Factory Reset)
1. Swipe up from the bottom of the Home screen to access all apps.
2. Select Settings> System > Advanced > Reset options.

3. Tap Erase all data (factory reset).
4. Tap Erase all data.
5. If prompted, type your screen lock security pattern, PIN, or password and tap
next ().

6. Tap Erase all data. A message appears informing you a Full factory reset isbeing performed.

CK65 Mobile Computer User Guide

93

Repairs
Repairs and/or upgrades are not to be performed on this product. These services
are to be performed only by an authorized service center (see Customer Support on
page vii).

MaintenanceYour device provides reliable and efficient operation with a minimum of care.
Although specific maintenance is not required, the following sections describe
periodic checks to ensure dependable operation.

Clean the Computer
The CK65 housing, scanner window, camera window and touch screen may becleaned with a soft cloth dampened with water or a mild detergent-water solution.
If a mild detergent solution is used, wipe the computer with a clean cloth
dampened only with water to remove any detergent residue.
Note: Always turn off the CK65 and leave the battery installed when you clean thecomputer.
Note: Reading performance may degrade if the scanner window is not clean. If the window
is visibly dirty, or if the scanner is not operating well, clean the window.
Caution: Do not submerge the computer in water or cleaning solution.
Do not use abrasive wipes or cloths on the windows or touch
screen. Abrasive wipes may scratch the windows and touch
screen. Never use solvents (e.g., acetone) on the housing or
window. Solvents may damage the computer finish, thewindows or touch screen.
Caution: Ensure all components are dry prior to mating the computerwith charging accessories or other peripheral devices. Mating
wet components may cause damage not covered by thewarranty.

94

CK65 Mobile Computer User Guide

About Disinfectant-Ready Models
Note: CK65 models for use in hazardous locations are not available with disinfectant-readyhousing.
Some configurations of CK65 computers are available with an external plastic
housing that is designed to resist the effects of harsh chemicals. These scanners
are equipped with disinfectant-ready (DR) housings for the general-purpose
market.
Please refer to the Honeywell Safety and Productivity Solutions website for specificdetails on how to clean CK65 computers with disinfectant-ready housings. Helpful
information on the care of these specialty products can be found in the following
article:•Honeywell Instructions for Cleaning General Purpose Disinfectant-Ready
Housing Devices

How to Identify Models with DR Housing
Since 2021, all standard and cold storage CK65 models have been equipped withdisinfectant-ready housing. Previously, a water droplet
on the front of thecomputer indicated CK65 models with disinfectant-ready housing.
The first two digits of the serial number indicate the year the computer was
manufactured.
•If the serial number of your (non-hazardous-location) computer begins with 21
or higher, it has disinfectant-ready housing.

•If the serial number begins with 20 or lower and your computer does not have awater droplet, it does not have disinfectant-ready housing.

CK65 Mobile Computer User Guide

95

96

CK65 Mobile Computer User GuideAPPENDIXA

SPECIFICATIONS

Computer Agency Information
CK65 mobile computers meet or exceed the requirements of all applicablestandards organizations for safe operation. The best way to ensure safe operation
is to use the mobile computer according to the agency guidelines on the productregulatory sheet, quick start guide, battery insert and in this user guide. Read all
guidelines before using your computer.
Product documentation is available for download from sps.honeywell.com.
Public certificates are available for download fromhoneywell.com/PSScompliance.

Label Locations
Labels inside the battery compartment contain information about the computer
including, compliance information, model number, serial number and MAC
address. Laser safety labeling is located on the back of the computer.
Product Identification Numbers(e.g., Serial Number, MAC address or IMEI)

Laser Safety Label
Location

CK65 Mobile Computer User Guide

97

Physical and Environmental Specifications
1. Go to sps.honeywell.com.
2. Type CK65 in the Search box and then press Enter.
3. Click CK65 Handheld Computer.
4. Select one of the following:•Specifications
View System Architecture, Wireless Connectivity, Mechanical, andEnvironmental specifications.

•

Resources
Download the Data Sheet, Accessory Guide, Quick Start Guide, User Guide,
Regulatory Information, Battery Information and other productdocumentation.

Barcode Symbologies Supported
The computer supports the following barcode symbologies:
1D Symbologies

2D Symbologies
Default

98

Postal Codes

Default

Default

CodabarEnabledAztec Code

Enabled

Australian Post

Disabled

Code 39

EnabledCodablock A

Disabled

British Post

Disabled

Code 32

Disabled

Codablock F

Disabled

Canadian Post

Disabled

Code 11Disabled

DataMatrix

EnabledChina Post

Disabled

Code 93

Disabled

DotCodeDisabled

InfoMailDisabled

Code 128

EnabledGrid Matrix

Disabled

Japanese Post

Disabled

Composite

Disabled

HanXinDisabled

Korean Post

Disabled

Digimarc Barcode

Disabled

Maxicode

Disabled

Netherlands (KIX) Post

Disabled

EAN-8

EnabledPDF 417

Enabled

2D Postal Settings

Disabled

EAN-13

EnabledQR CodeDisabled

Planet CodeDisabled

GS1-128

EnabledTLC 39Disabled

PostnetDisabled

GS1 DataBar

Disabled

OCR-A

Disabled

IATA 2 of 5

Disabled

OCR-B

Disabled

Standard 2 of 5

Disabled

Interleaved 2 of 5

EnabledISBT 128

Disabled

Matrix 2 of 5

Disabled

MSI

Disabled

Telepen

Disabled

Trioptic CodeDisabled

CK65 Mobile Computer User Guide

1D Symbologies

2D Symbologies
Default

UPC-A

Enabled

UPC-E

Enabled

UPC-E1Disabled

Postal Codes

Default

Default

Note: To learn about changing the symbology settings, see Change the Scanner Settings on
page 46.

S0803 FlexRange Imager Reading Distances
The depth of field measurements used the following parameters:•

Distances are measured from the front of the Imager•+23°C (+73°F), 200 lux•

Photographic quality codes

Note: Time to Read and Depth of Field will be impacted if the barcode symbol is at the edgeof the image.

Focus

Standard Range

Symbology

Near Distance

5 mils Code 39

10 mils 128

13 mils UPC-A

20 mils Code 39

10 mils Data Matrix

55 mils Code 39 1

100 mils Code 39 1, 2

100 mils Data Matrix

1

CK65 Mobile Computer User Guide

Far Distance

mm

138

365

in.

5.43

14.37

mm

94

1491

in.

3.7

58.7

mm

68

2000

in.

2.68

78.74

mm

63

5600

in.

2.48

220.47

mm

152

387

in.

5.98

15.24

mm

-

12500

in.

-

492.13

mm

-

20000

in.

-

787.4

mm

-

6500

in.

-

255.9199

FocusStandard Range

Symbology

Near Distance1

Far Distance

Minimum distance depends on the length of the barcode.

2

Typical code wide to narrow elemental ratio is 3:1. Minimum 100 mils code height of 3
inches

S0803FR Imager Engine Field of View/Resolution
Focus
Horizontal Field Angle (degrees)

46.7°

Vertical Field Angle (degrees)

27.9°

Far Field (Discrete Focus Lens Module)
Horizontal Field Angle (degrees)

13.7°

Vertical Field Angle (degrees)

7.8°

DPI can be calculated based on the following formula:
Horizontal DPI = 1920 pixels/width of horizontal field of view (inches)
Vertical DPI = 800 pixels/width of vertical field of view (inches)
Note: Vertical resolution will be set to 800 to match resolution of the far field sensor.

N6803 FlexRange Imager Reading Distances
The depth of field measurements used the following parameters:•

Distances are measured from the front of the Imager•+23°C (+73°F), 200 lux for guaranteed, 200 lux for typical•

Photographic quality codes

Note: Time to Read and Depth of Field will be impacted if the barcode symbol is at the edgeof the image.
Guaranteed Specs
Focus

Standard Range

Symbology

Near Distance

5 mils Code 39

10 mils Data Matrix

100

Far Distance

mm

138

365

in.

5.43

14.37

mm

152

387

in.

5.98

15.23

CK65 Mobile Computer User Guide

FocusStandard Range

Symbology

Near Distance

10 mils Code 39

13 mils UPC-A

15 mils Code 128

20 mils Code 39

100 mils Data Matrix 1

55 mils Code 39 1

100 mils Code 39 1, 2

Far Distance

mm

94

1198

in.

3.7

47.17

mm

68

1437

in.

2.68

56.57

mm

66

1571

in.

2.59

61.85

mm

63

2161

in.

2.48

85.07

mm

-

4505

in.

-

177.36

mm

-

6546

in.

-

257.72

mm

-

9843

in.

-

387.51

1 Minimum distance depends on the length of the barcode.
2 Typical code wide to narrow elemental ratio is 3:1. Minimum 100 mils code height of 3

inchesTypical Specs
Focus

Standard Range

Symbology

Near Distance

5 mils Code 39

10 mils Data Matrix

10 mils Code 39

13 mils UPC-A

15 mils Code 128

20 mils Code 39

Far Distance

mm

122

414

in.

4.8

16.3

mm

135

419

in.

5.31

16.5

mm

85

1368

in.

3.35

53.86

mm

60

1600

in.

2.36

62.99

mm

58

1894

in.

2.28

74.57

mm

56

2645

in.

2.2

104.13

1 Minimum distance depends on the length of the barcode.
2 Typical code wide to narrow elemental ratio is 3:1. Minimum 100 mil code height of 3 inches.

CK65 Mobile Computer User Guide

101

FocusStandard Range

Symbology

Near Distance

100 mils Data Matrix 1

55 mils Code 39 1

100 mils Code 39 1, 2

Far Distance

mm

-

5641

in.

-

222.09

mm

-

7159

in.

-

281.85

mm

-

10815

in.

-

425.78

1

Minimum distance depends on the length of the barcode.

2

Typical code wide to narrow elemental ratio is 3:1. Minimum 100 mil code height of 3 inches.

N6803FR Imager Engine Field of View/Resolution
Focus
Horizontal Field Angle (degrees)48

Vertical Field Angle (degrees)

21

Note: DPI can be calculated based on the following formula:
Horizontal DPI = 1920 pixels/width of horizontal field of view (inches)
Vertical DPI = 800 pixels/width of vertical field of view (inches)

N6703SR Imager Engine Reading Distances
The depth of field measurements were taken using these parameters:•

Distances are measured from the front of the engine•+23 °C (+73 °F), 0 lux•

Photographic quality codes

Note: Time to Read and Depth of Field are impacted if the barcode symbol is at the edge ofthe image.
Symbology
5 mil Code 39

10 mil Code 39

20 mil Code 39

102

Near DistanceFar Distance

mm

79

270

in.

3.11

10.63

mm

40

450

in.

1.34

17.72

mm

44

674

in.

1.50

26.53

CK65 Mobile Computer User Guide

Symbology
13 mil 100% UPC-A

15 mil Code 128

10 mil Data Matrix

5 mil PDF417

6.7 mil PDF417

6.7 mil QR

15 mil QR

Near DistanceFar Distance

mm

44

515

in.

1.50

20.27

mm

42

572

in.

1.42

22.52

mm

83

236

in.

3.27

9.29

mm

119

177

in.

4.68

6.97

mm

96

236

in.

3.78

9.29

mm

123

147

in.

4.84

5.79

mm

39

390

in.

1.30

15.35

N6703SR Imager Engine Field of View/Resolution
Focus
Horizontal Field Angle (degrees)48

Vertical Field Angle (degrees)

31

Note: DPI can be calculated based on the following formula:
Horizontal DPI = 832 pixels/width of horizontal field of view (inches)
Vertical DPI = 640 pixels/width of vertical field of view (inches)

EX20 Imager Engine Reading Distances
The depth of field measurements were taken using these parameters:•

Distances are measured from the front of the engine.

•+23 °C (+73 °F), 0 lux•

Photographic quality codes

Note: Time to Read and Depth of Field are impacted if the barcode symbol is at the edge ofthe image.
Symbology
3 mil Code 39

CK65 Mobile Computer User Guide

Near DistanceFar Distance

mm

120

740

in.

4.7

29.1

103

Symbology
4 mil Code 39

10 mil Code 39

20 mil Code 39

40 mil Code 39

55 mil Code 39

13 mil EAN-UPC

Near DistanceFar Distance

mm

120

1010

in.

4.7

39.8

mm

100

2200

in.

3.9

86.6

mm

200

4160

in.

7.9

163.8

mm

390

5990

in.

15.3

235.8

mm

530

6960

in.

20.9

274

mm

160

2190

in.

6.3

86.2

EX20 Imager Engine Field of View/Resolution
Focus
Horizontal Field Angle (degrees)

14.0°

Vertical Field Angle (degrees)

8.7°

Note: DPI can be calculated based on the following formula:
Horizontal DPI = 832 pixels/width of horizontal field of view (inches)
Vertical DPI = 640 pixels/width of vertical field of view (inches)

104

CK65 Mobile Computer User Guide

Honeywell855 S. Mint Street
Charlotte, NC 28202

sps.honeywell.com™

CK65-A-EN-UG-01 Rev L
6/22