World Bosai Forum/ International Disaster Risk Conference 2017 in Sendai

Practical Build Back Better
Efforts, and the Course ofAction HereafterNovember 26, 2017
Manabu Tachioka
Executive Director of Personal Support Center (PSC)(General Incorporated Association)
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Contents
1. Introduction: Personal Support Center (PSC)
2. Support Project for Disaster Victims
・Background of implementation of relocation support project(survey project)
・What is important in supporting the reconstruction of livelihood★Providing escorting support by understanding various needs andopinions of people affected by disaster★Support by role sharing and information sharing among project operators

・Escorting support for relocation to private housing
3. Challenges Hereafter2

1. Introduction: Personal Support Center (PSC)
Purpose of Personal Support Center (Articles of Incorporation)
This Association aims to support the livelihood of socially needy people including the homeless, thedisabled, DV victims, single-parent households, NEET (people not engaged in education, employment ortraining), stay-at-home and people difficult to work, and to promote the dissemination, development andsystemization of personal support activities to implement escorting job assistance for independence, thusto lead to the realization of their independent livelihood with stability.

Goals of Personal Support Center (Articles 13 and 25 of the Constitution)
Article 13: All of the people shall be respected as individuals. Their right to life, liberty, and the pursuit ofhappiness shall, to the extent that it does not interfere with the public welfare,be the supreme consideration in legislation and in other governmental affairs.
Article 25: All people shall have the right to maintain the minimum standards of wholesome and cultured living.
2.
In all spheres of life, the State shall use its endeavors for the promotion and extension of social
welfare and security, and of public health.

Structure of the Center■ Two Divisions (Community Good Neighbor Division, Independence Consultation and Support Division), andindirect sector; 64 staff members in total■ Representative Director: Koji Niisato, (Lawyer, Ex-Vice President of Japan Federationof Bar Associations)）■Number of collaborated and cooperated organizations: 15 (*: NPO)
(i) Japan Community Life Support Center* (ii) Sendai Miyagi NPO Center*(iii) Sendai Night Patrol Group* (iv) Child Line Miyagi* (v) Anti-poverty Miyagi Network (vi) Hoyu*(vii) POSSE* (viii) Hoppu no Mori* (ix) Foundation for Cooperative Community Creation (Publicinterest incorporated foundation) (x) MIYAGI Child Network* (xi) One Family Sendai* (xiii) ASUIKU(xiv) Miyagi Life Cooperative Organization (xv) Food Bank TOHOKU AGAIN

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1. Introduction: Personal Support Center (PSC)
Total Image of Support Activities by PSC (As of November 2017)

Job assistance

Jul.
2014

Intermediate Job Assistance“Café Kuone”(Job training for needy people affected bydisaster)Jul. Job Preparation Support Center2013 “Workshop”(Job preparation for needy people)
Intermediate Job AssistanceNov. Work salon for senior and youth
2013 “Collabo”

Nov. Community Work Salon “Engawa”
2011 (Site of meaningful work for residents of temporary housing)
Security Watch Collaboration Project

Jun. (Escorting Livelihood Support Project)
2011 (Watch and welfare support for residents of temporary housing)Welfare support
March
2011

April
2012

(Job assistance for peopled aged 65 and over)

Apr. Support for independence of needy people
2015 ・ Sendai City Livelihood Independence/ Job Consultation Center・Southern part of Miyagi Prefecture (Sendai
Health and Welfare Area, and Sennan Healthand Welfare Area)
・Tagajo City
Oct. 2016 Tomiya City

Community Good-Neighbor Project
Apr. 2015: Sendai City Housing and Livelihood Reconstruction SupportCenterJul. 2015: Miyagi Prefecture Removal Support Center for DisasterVictims
Oct. 2016：Northern Miyagi Prefecture Removal Support Center
Oct. 2017
Eastern Miyagi
Prefecture Removal
Support Center

Municipal Housing Watch Project(Sendai City Construction Corporation)
May 2015
Rokuchonome
Nishimachi Community

Oct. Comprehensive Consultation Center “One Step”(Consultation on livelihood for needy people
2012 affected by disaster)April2013

April2014

Total Support

Dec.
2012

Sendai City (Aoba-ku), Miyagi Prefecture
Independence Promotion Support Model Efforts for Needy Persons

Job Assistance Consultation Center
Jun. “Wak-Work”
2012 (Job matching for needy people affected by disaster)

Apr.
2014

Lifetime Meaningful Work Support Center

April
2015

Apr.
2016

Support forKumamoto Earthquake

April
2016

April
2017

Oct. 2017
Employmenttransfer support

October
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2. Support Project for Disaster Victims

Background of Implementation ofRelocation Supporting Project（Survey on Residents of Temporary Housing)〇 Implementation of survey on actual livelihood at one year from theoccurrence of disaster〇 Understanding of actual state of areas which cannot be seen from thewatch activity of temporary housing〇 Understanding of needs of disaster victims that can be objectively
known from the survey, which are not their voice heard in the watch
activity, and reflection of such voice in the subsequent measures〇 Similar survey was also implemented in 2014.
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2. Support Project for Disaster Victims
Survey implemented in February 2012. Questionnaire was distributed to the residents of temporary housingin Sendai City (2,581 households of deemed temporary housing and 2,199 households of pre-fabricatedtemporary housing). We asked the heads of households to answer.
Answers were received from 1,369 households of deemed temporary housing and 569 households of prefabricated housing.
The fundamental problem of Sendai City is the reconstruction of livelihood of households in deemed temporaryhousing.
Nevertheless, the result showed that those living in pre-fabricated temporary housing are more difficult toreconstruct their livelihood.

(i) Annual income (FY2011)
Deemed temporary housing: 2.91 million yen(The income was less than 2.5 million yen at more than half of these households.)
Pre-fabricated temporary housing: 2.2 million yen(The income was less than 2 million yen at more than half of these households)
The results showed the annual income decreased by approximately 0.3 million yen from that of FY2010.
(ii)

Ratio of having any family member holding Identification Booklet for the Disabled (physically, intellectually, ormentally)
Deemed temporary housing:
142 households among 1,300 effective answers (10.4%)
Pre-fabricated temporary housing: 99 households among 485 effective answers (20.4%)
For your reference, the answer to the question if there is anyone certified for requirement of nursing care to
those living in pre-fabricated housing was as follows:
84 households among 510 effective answered Yes (15.7% )There may be double-counted households, however, simply stated, 30% of the entire households seem tohave some handicap. This result corresponded to what we have felt in some vague way through our watch6
visit, and expresses our findings in a numeral form.

2. Support Project for Disaster Victims(iii)

Average monthly rent of deemed temporary housing: 60,255 yen
Question: How many percent of the current rent can you afford?
Number of effective answers: 813
Cannot continue to live if any burden is charged: 304 households (37.4%)
Can continue to live with a burden of up to 20%: 136 households (16.7%)

The sum of those who answered that they can pay up to 20% and they cannot
bear any burden exceeded 54.1 %.
(iv) Question on working status - Number of effective answers: 1,167
Working

779 households

66.8%

Not working

259

22.2%

Seeking for employment(completed to receive employment insurance)

14

1.2%

Seeking for employment(Receiving employment insurance)

41

3.5%

Seeking for employment(Have not yet received employment insurance)

27

2.3%

Seeking for employment(Not qualified for receiving employment insurance)

47

4.0%

Total households seeking for employment: 109 (11% of the whole)*We have heard that the result was similar in the survey of Sendai City.

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2. Support Project for Disaster Victims

What is important in supporting
the reconstruction of livelihood ?

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2. Support Project for Disaster Victims

Implementation of Regular Case Meetings with Administration, PSC ,Collaborating Organizations, etc.
The First Liaison and Coordination Meeting on
Support of People Disaster Victims.

List of those related to the Livelihood
Reconstruction Support Project for Disaster
Victims (Aoba-ku) FY2013

Date: Monday, April 22, 2013

Agenda○Liaison and Coordination Meeting

Implementation of individual visit toward
independence

and○Working Group
City of Sendai, Sendai City Social Welfare Council – Core
Mutual Support Center, Personal Support Center, etc.

Summary of Process○Monday, March 18, 2013
・Liaison and Coordination Meeting on support ofDisaster Victims, Kick-off Meeting
Implementation of livelihood reconstruction support
project for disaster victims (Aoba-ku)○Wednesday, April 10, 2013
・Working Group, the First meeting
Examination on the way of proceeding the project○Thursday, April 18, 2013
・Working Group, the Second Meeting
Information sharing, and confirmation of visit
92. Support Project for Disaster Victims

Summary of Support Program for Disaster Victims
to Resume Normal Lives

We participate in the Livelihood Reconstruction Support Working Group for People Affected by Disasterthrough Support Program for Disaster Victims to Resume Normal Lives, and implement the support incollaboration with the City.
Category

Further Challenges

Support Measures and Responses

Households able toindependently recover interms of housing and dailylife

Improvement of consultation
support concerning housing
reconstruction for households
that changed theirreconstruction policy due tovarious circumstances

Continuous survey of circumstances
Support for removal to municipal
Stronghousing
Consultation support on housing
Strongreconstruction

Households in need ofdaily-life support

Households in need ofhousing support

Households in need ofboth housing and daily-lifesupport

Continuation of health andwelfare service at the place ofreconstruction for households
for which influence of change ofliving environment on physicaland mental health is concerned.

Individual support, etc. forhouseholds that cannot
decide to reconstruct thehousing due to various
circumstances, including
those who are difficult to act
by themselves
Collaboration with a wide range ofsupporters and proactive
engagement to achieve the solutionof problems and the reconstruction
within a limited period of time

Necessary advice by experts,
including lawyers, for support tothe households that require
professional knowledge, etc. forsolution of problems

Household that once moved
New to the temporary housing inthe city, but we cannot
contact at present
Household that was affected byNew disaster in the city, and resides in
temporary housing outside of thecity

Implementation of individual visit
Health support
Watch and consultation on livelihood

Support by Community Healthand Welfare Service

StrongSupport based on individual
Strongsupport plan
Implementation of individual visit
Promotion of job assistance
New Escorting support for removal toprivately-rented housing
Support based on individual support plan
Implementation of individual visit
Watch and consultation on livelihood

Support by Community Healthand Welfare Service
Escortingsupport for removal toNew
private housing

Strong

Early understanding ofreconstruction policy andnecessity of support

Survey by individual visit
Recommendation of withdrawal to thehouseholds that are not actually live inthe temporary housing

Collaboration with, and provisionof information to the local
governments to disaster victims

Information provision/consultation
support10

Collaboration in theLivelihood
Reconstruction
Support Working
Group for Disaster
Victims

Measures
implemented byPSC

2. Support Project for Disaster Victims

Sendai City Support Programfor Disaster Victims to Resume Normal Lives
Escorting Support Project for Relocation to Private Housing（Sendai City Housing and Livelihood Reconstruction Support Center)●Those who live in emergency temporary housing, etc. provided by Sendai City
●Those who wish to move to private housing but are difficult to find, by themselves,

such housing where they will reconstruct their livelihood

 Advice on how to seek for housing
 Escorting support to real estate agency
 Support of various procedures related toremoval

Sendai City Housing and Livelihood
Reconstruction Support Center113. Challenges Hereafter(i) How to deploy support projects for disaster victims in theordinary support activities(ii) Establishment of disaster case management
We need to establish a system of “Disaster CaseManagement” to implement support such as escorting
counseling, etc. in response to the situation of each person,by revising the actual Act on Special Financial Support toDeal with the Designated Disaster of Extreme Severity,
which responds mainly to recovery of infrastructure, and byincreasing the national subsidy rate on the support programs,
such as welfare at the time of disaster.
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