BSB20120

Certificate II in
Workplace Skills
Make your start in the business world with thispractical entry-level qualification, equipping you
with basic skills for an office environment.

COURSE LENGTH
2 terms full-time (approx. 6 months)
4 terms part-time (approx. 1 year)
Part-time option only available fordomestic students.

CAMPUS
Melbourne, Sydney CBD, Bondi, Manly,
Brisbane and Gold Coast

DELIVERY
Face-to-face, online1 and blended2Pathway

Expert trainers

to further studies

for office-related roles

Practical training Gain in-demand
to get you job-readyINTAKE DATESStart date

Extra intake

Start date

Extra intake

18 Jul 22

15 Aug 22

10 Oct 2207 Nov 22

30 Jan 23

27 Feb 23

24 Apr 23

22 May 23

17 Jul 23

14 Aug 23

09 Oct 23

06 Nov 23

1. Up to one-third delivered online for student visa holders
2. Blended option available to domestic students only
3. Starting day moved to Tuesday as Monday is a public holiday
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College | RTO Code: 90396 | CRICOS Code: 01331FAPC Certificate II in Workplace Skills_28OCT21_V1.6R

office skills

ENTRY REQUIREMENTS

MODES OF DELIVERYACADEMIC - Successful completion of AustralianYear 10 or equivalent.

Student visa holders: Face-to-face (up toone-third may be delivered online or by distance)

ENGLISH LANGUAGE PROFICIENCY -Domestic students (and other visas): Face-to-face,
online and blended options available.

Minimum of 4 weeks of General English at
Intermediate level (plus 80% attendance) at
our sister school, English Unlimited, or at otherapproved providers.

PATHWAYS
After achieving Certificate II in Workplace Skills,
candidates may undertake a Certificate III
qualification at Australian Pacific College.

POSSIBLE JOB TITLES RELEVANT TO THISQUALIFICATION
Administration AssistantClerical Worker
Data Entry Operator
Information and Customer Service Desk Clerk
Office Junior

COURSE OVERVIEW & STRUCTURE
This qualification reflects the role of individuals
who perform a range of mainly routine tasks
using limited practical skills and fundamental
operational knowledge in a defined context,
working under direct supervision. The course isdesigned for students who are seeking to gain
an understanding of business fundamentals
within the Australian context and who may beinterested in gaining employment at an entry level
administrative or customer service position.

COURSE FEESHOW TO PAY$3,000Application fee: $150 for
international students

Direct debit or credit card
before the start date.

6 SUBJECTS
Sustainable and Safe Work Practices
Develop Self-awarenessSelf-management
Customer Service 1
Workplace Teamwork 1
Technology in Business 1

ASSESSMENTS
All APC vocational courses are assessed througha combination of assessment types that may
include short answer questions, studio projects,
essays, reports, group tasks, case studies, role plays,
portfolios and/or presentations.

Note:•Course and campus availability subject to demand.

•One term is 9 weeks of study.

•

For a free assessment of your current English level, please go to www.apc.edu.au/applications/#entry-tests•

For more info about our University pathways, visit www.apc.edu.au/courses/vocational-further-study-pathways/

International students: A temporary resident of Australia and/or a resident or citizen of any other country.
Domestic students: An Australian citizen or Australian permanent resident

APC.EDU.AU | INFO@APC.EDU.AUYoung Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian
Pacific College | RTO Code: 90396 | CRICOS Code: 01331F
APC Certificate II in Workplace Skills_28OCT21_V1.6R

BSB30120

Certificate IIIin BusinessGet a strong set of essential administration skills
with this hands-on qualification, preparing you forthe world of business.

COURSE LENGTH
2 terms full-time (approx. 6 months)
4 terms part-time (approx. 1 year)
Part-time option only available fordomestic students.

CAMPUS
Brisbane, Gold Coast, Melbourne,
Sydney CBD, Bondi, Manly

DELIVERY
Face-to-face, online1 and blended2

Pathway

Expert trainers

to further studies

for office-related roles

Practical training Gain in-demand
to get you job-ready

INTAKE DATESStart date

Extra intake

Start date

Extra intake

31 Jan 22

28 Feb 22

26 Apr 223

23 May 22

18 Jul 22

15 Aug 22

10 Oct 22

07 Nov 22

30 Jan 23

27 Feb 23

24 Apr 23

22 May 23

1. Up to one-third delivered online for student visa holders
2. Blended option available to domestic students only
3. Starting day moved to Tuesday as Monday is a public holiday
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College | RTO Code: 90396 | CRICOS Code: 01331F
APC Certificate III in Business_28OCT21_V1.6R

office skills

ENTRY REQUIREMENTS

MODES OF DELIVERYACADEMIC - Successful completion of AustralianYear 10 or equivalent.

Student visa holders: Face-to-face (up toone-third may be delivered online or by distance)

ENGLISH LANGUAGE PROFICIENCY -Domestic students (and other visas): Face-to-face,
online and blended options available.

Successful completion of 8 weeks of General English
at Intermediate level or equivalent (plus 80%attendance) at our sister school, English Unlimited,or 10 weeks at other approved providers.

PATHWAYS
Students who successfully complete the Certificate
III in Business may enter Certificate IV courses atAustralian Pacific College.

POSSIBLE JOB TITLES RELEVANT TO THISQUALIFICATION
Customer Service Advisor
Data Entry Operator
General Clerk
Payroll OfficerTypist
Word Processing Operator

COURSE OVERVIEW & STRUCTURE
This qualification is designed for students whoare seeking to gain an understanding of businessfundamentals within the Australian context andwho may be interested in gaining employment at a
mid-level administrative or customer service role.

COURSE FEESHOW TO PAY$3,000Application fee: $150 for
international students

Direct debit or credit card
before the start date.

ASSESSMENTS
All APC vocational courses are assessed througha combination of assessment types that may
include short answer questions, studio projects,essays, reports, group tasks, case studies, role plays,
portfolios and/or presentations.

6 SUBJECTSAdvanced Sustainable Work Practices
Wellbeing and Safety
Workplace Teamwork 2Customer Service 2
Finance in BusinessTechnology in Business 2Note:•Course and campus availability subject to demand.

•One term is 9 weeks of study.

•For a free assessment of your current English level, please go to www.apc.edu.au/applications/#entry-tests•

For more info about our University pathways, visit www.apc.edu.au/courses/vocational-further-study-pathways/

International students: A temporary resident of Australia and/or a resident or citizen of any other country.
Domestic students: An Australian citizen or Australian permanent resident

APC.EDU.AU | INFO@APC.EDU.AU
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian
Pacific College | RTO Code: 90396 | CRICOS Code: 01331F
APC Certificate III in Business_28OCT21_V1.6R