ENTERPRISE ADVANTAGE PACK TERMS & CONDITIONSSingapore
These Advantage Pack Terms and Conditions (“Terms and Conditions”) are an agreement between you and HTC
Corporation and its Affiliates (“HTC”) and contain important terms and information relating to your Advantage Pack
for VIVE Enterprise (“Advantage Pack”). Please review these Terms and Conditions carefully. BY ACTIVATING YOURADVANTAGE PACK, YOU ACCEPT THESE TERMS AND CONDITIONS. If you do not agree to these Terms andConditions, do not activate your Advantage Pack.
Limitations. Advantage Packs can only be purchased by business/enterprise customer for lawful commercial use,
and are not intended for personal consumer purchase. HTC reserves the right to cancel your Advantage Pack ifpurchased for personal consumer use or any unlawful purchase. Your Advantage Pack may only be utilized by theoriginal purchaser or acquirer and may not be resold, distributed, or otherwise transferred. Each Advantage Packneeds to be accompany with either one of VIVE PRO or VIVE PRO HMD Product.
Manual Website Registration. In order to activate your Advantage Pack, you must register for a VIVE Enterpriseaccount online at http://enterprise.vive.com/portal. Once activated, your Advantage Pack may not be disassociatedfrom your VIVE Enterprise account or otherwise transferred, except when your Advantage Pack is returned pursuant
to a valid return policy. Please retain proof of purchase for Eligible Products (defined below). Proof of purchase may
be required to confirm eligibility for your Advantage Pack programs.
Eligible Products. Each Advantage Pack shall apply to one VIVE PRO head mounted display (“VIVE PRO Headset”;
HTC VIVE head mounted display excluded), and one VIVE PRO link control box (“VIVE PRO Link Box”), and up to four(4) additional VIVE or VIVE PRO handheld controllers (“Controller(s)”), VIVE or VIVE PRO laser tracking stations (“BaseStation(s)”), and auxiliary tracking devices (“Tracker(s)” or “Tracker2018(s)”) in any combination (whether soldseparately, or as part of a VIVE PRO or VIVE kitted system), along with accompanying Accessories, so long as each
Eligible Product is registered to Your Advantage Pack, subject to HTC’s confirmation (“Eligible Products”). All Eligible
Products must be registered to your Advantage Pack within three (3) months of Eligible Product purchase. You can
not change, transfer, or remove Eligible Products once they have been registered to your Advantage Pack.
Dedicated Support You will be provided with online chat support for Eligible Products, and dedicated email support
for your Advantage Pack and Eligible Products.
Expedited Replacement Program. The Expedited Replacement Program is designed to help minimize the amount oftime you will be without your Eligible Products when seeking repair services, and provides expedited shipping, triage
and return for Eligible Products as described herein. This Expedited Replacement Program may only be utilized forEligible Products. Product eligibility is determined at the sole discretion of HTC and is limited to the Limited Warranty
Period for your Eligible Product(s). HTC reserves the right not to provide the Expedited Replacement Program forout of warranty or otherwise ineligible products. The Expedited Replacement Program is only available to physicaladdresses within the Singapore. All repair instructions that you received upon issuance of your repair ticket must befollowed. Your Eligible Product(s) will be reviewed for damages through an expedited diagnostic process following
receipt of the returned Eligible Product(s). If damages found are covered under your limited warranty, replacement
product(s) will be shipped to you at no cost on a prioritized basis. If damages found are not covered under yourLimited Warranty, and out of warranty repair for the product(s) is available, HTC will contact you with a quote toobtain your authorization to proceed with any recommended repairs, and a repaired or replacement device will beshipped to you once a quotation is approved and paid in full. If you do not authorize the repairs, if out of warranty
repair is not available, or if you do not respond to the repair quotation within ten (10) calendar days, HTC may charge
you a service fee and will ship your unrepaired products back to the address you provided.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADVANTAGE PACK IS PROVIDEDWITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. HTC’S ENTIRE LIABILITY INCONNECTION WITH THE ADVANTAGE PACK, INCLUDING RELATING TO THE EXPEDITED SUPPORT AND REPAIRPROGRAM, SHALL NOT EXCEED THE PRICE PAID TO PURCHASE THE ADVANTAGE PACK. IN NO EVENT SHALL HTC BELIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOTLIMITED TO LOSS OF PROFITS, BUSINESS, OR GOODWILL, OR USE, LOSS, OR CORRUPTION OF DATA, BUSINESSINTERRUPTION, OR PROPERTY DAMAGE, ARISING OUT OF OR IN ANY WAY RELATED TO ADVANTAGE PACK, EVEN IFHTC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THESE
LIMITIATIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Applicable Law and Venue. These Terms and Conditions will be governed by the law of Singapore in which theAdvantage Pack was purchased and the relevant courts of Singapore will have exclusive jurisdiction inrelation to these Terms and Conditions.
Entire Agreement; Severability; Other. These Terms and Conditions set forth the entire agreement and supersede
all prior agreements, representations or understandings regarding the subject matter hereof. HTC reserves the rightto amend these Terms and Conditions from time to time, provided that any amendments will not apply to the Termsand Conditions to which you have already agreed with respect to prior program participation for Eligible Devices. If
any provision of these Terms and Conditions is found to be unenforceable, then the unenforceable provision shallnot affect the enforceability of the remaining provisions. HTC’s failure to respond or act will not be considered awaiver of any of its rights hereunder.