New or Renewal Student Bus Pass for Free Travel
Guidelines and Application

Form ID: PT600-12 (08/23)

What is a student bus pass for free travel?

Do not use this form if:

A student bus pass for free travel provides free travel on one
or more fare charging bus services between home and school,
between 6:00 am and 7:00 pm on school days.

• in the year of study you are already 18 at 1 January;• you are enrolled in part-time education;• you are enrolled at an education facility notrecognised by the Department of Education;• you are able to travel to or from school on a freerural school bus; or• you have already been approved for free travel
but your pass is lost, stolen, damaged, or yourdetails have changed - you will need to complete
the Replacement Student Bus Pass for Free Travel
Application.

Who can apply?
• Full-time students (600+ hours per year) enrolled at an
education facility recognised by the Department of Education;• aged under 18, or turning 18 in the year of study;
AND who meet one or more of the following eligibility criteria:
Concession eligibility
Students holding their own current concession card, or listed
as a dependant on a current concession card, and the holder ofthat card receives the Family Tax Benefit.
Accepted concession cards are:
• Health Care Card
• Pensioner Concession Card
• Department of Veterans’ Affairs Pensioner
Concession Card.
School intake area (home area school) eligibility
Students living in a rural area and attending their rural intake
area school outside the town boundary, but only have a farecharging bus service available.
Travel to an urban area school does not meet this eligibility
requirement.
Free transfer eligibility
Students needing to travel on more than one fare charging bus
service between home and school and / or school and home,
and the services are delivered by different operators.
• In the morning, students pay the fare on the first trip thentravel free on the other/s to complete the journey, and• in the afternoon, students travel free on the first trip/s andpay a fare on the last trip.
Care and Protection Order eligibility
Students under a Care and Protection Order.
This application form must be supported by a letter from a
Case Manager on an official letterhead.

Department of State Growth

How do I apply?
Online – for fast track applications at:
www.transport.tas.gov.au/student
ORSubmit a paper application by:• email: bus.passes@stategrowth.tas.gov.au• in person: at any Service Tasmania shop - go
to www.service.tas.gov.au to find your nearest
location• mail: Passenger Transport, GPO Box 1242,
Hobart TAS 7001

What happens next?
Applications can take up to four weeks to process.
Once processed, you will receive a letter advising youof the outcome of your application.
If you are applying for the following school year, youwill receive your bus pass before the start of term 1
provided your application is submitted before the endof the first week in January.

IMPORTANT - If you travel on Metro orTassielink services, keep your existing Greencard.
If your application is approved, your Greencard will
be activated for free travel.
You will not receive a new Greencard. We will write
to you to tell you when this has happened.

Section 1: Applicant Details (Parent, Guardian or Student if aged over 16 with own concession card)
If applying for free travel under the concession eligibility, this form must be completed by the concession card holder whoreceives the Family Tax Benefit for the student.
The parent or guardian must also be the applicant for students under 16 who have their own concession card.
If the student is aged over 16 and has their own concession card, they should complete the application themselves.
Title

Family nameDate of birth

Given names
Phone number

MobileEmail address
Residential address
Suburb or town

Postcode

Postal address (if not same as above)
Suburb or town

Postcode

Second home or boarding address
Suburb or town

Postcode

Section 2: Free Travel Eligibility Details (see guidelines above)
I am applying under the following eligibility:
Concession (complete section 3)

School intake area (home area school)

Free transfer

Care and Protection Order (supporting letter must be attached)

Section 3: Concession Details and Customer Consent (only complete if applying under concession eligibility)
Select the concession card holder:
Parent, Guardian or Student over 16 with own
concession card (continue completing section 3)

Student under 16 with own concession card (attacha copy of the concession card to this application)

Select the card holder’s concession card type:
Health Care Card

Department of Veterans’ Affairs Pensioner Concession Card

Pensioner Concession Card

Provide card holder’s Centrelink Customer Reference Number (CRN) or Department of Veterans’ Affairs (DVA) file number:
CRN---OR

DVA file number

A CRN is 9 numbers and 1 letter - do not use your Medicare card number

Complete the customer consent:
card holder nameI 													,authorise:•the Department of State Growth (the department) to use Centrelink Confirmation eServices to perform a Centrelink or
Department of Veterans’ Affairs enquiry of my Centrelink or Department of Veterans’ Affairs customer details and concession
card status to enable the department to determine if I qualify for a concession, rebate or service, and• Services Australia (the agency) to provide the results of that enquiry to the department.
I understand that:• The agency will disclose personal information to the department including my name, address, payment type, payment status,
number of dependent children, and concession card type and status, to confirm my eligibility for a student bus pass for free travel.
• This consent, once signed, remains valid while I am a customer of the department unless I withdraw it by contacting thedepartment or the agency. I can get proof of my circumstances or details from the agency and provide it to the department so
my eligibility for a student bus pass for free travel can be determined.
• If I withdraw my consent or do not alternatively provide proof of my circumstances or details, I may not be eligible for astudent bus pass for free travel provided by the department.
Card holder signature

DateSection 4: Student(s) Details
Student one:

Pass number
office use only

Family name

Given names

Date of birth

Is the student enrolled in full-time study?

School or campus

Yes

NoYes

NoYes

No

Grade

List all bus services travelled on in the AM and PM:
From (suburb)

To (suburb)

Bus operator

1st AM
2nd AM
1st PM
2nd PM

Student two:

Pass number
office use only

Family name

Given names

Date of birth

Is the student enrolled in full-time study?

School or campus

Grade

List all bus services travelled on in the AM and PM:
From (suburb)

To (suburb)

Bus operator

1st AM
2nd AM
1st PM
2nd PM

Student three:

Pass number
office use only

Family nameGiven names

Date of birth

Is the student enrolled in full-time study?

School or campus

Grade

List all bus services travelled on in the AM and PM:
From (suburb)

To (suburb)

Bus operator

1st AM
2nd AM
1st PM
2nd PM

Complete section 5 (if applicable) and section 6 on the next pageSection 5: Advocate Details (if applicable)
This section allows you to nominate someone to provide assistance with your application, respond to questions, andact on your behalf.
Title

Family nameJob title
Relationship to applicant

Given names
Organisation
Phone number

Email addressAddress
Suburb or town

Postcode

Section 6: Declaration
I declare that the information I have given is correct and I authorise officers of the Department of State Growth to conduct any
necessary checks to verify the information I have supplied.

Signature of applicant (person named in section 1)

Date

If the above signature is not the person named in section 1, provide name and relationship to applicant:Name

Relationship to applicant

office use onlyEntered by

ID numberComments:

Personal Information Protection Statement
You are providing personal information to the Department of State Growth, which will manage that information in accordance with thePersonal Information Protection Act 2004.
The personal information collected here will be used by the Department and may be disclosed to other authorities or contractors including theRegistrar of Motor Vehicles, the Department for Education, Children and Young People, Services Australia, Metro Tasmania, Merseylink, and theTransport Commission, for the purpose of establishing identity, and assessing initial and ongoing eligibility for free student bus travel including
cross-checking eligibility against other concessions and schemes.
Failure to provide this information may affect the assessment of your application, or records not being properly maintained. The Department may
also disclose it to third parties in circumstances allowed for by law.
You have the right to access your personal information by request to the Department and you may be charged a fee for this service.

ENQUIRIESEmail bus.passes@stategrowth.tas.gov.auPhone 1300 135 513