Apply by
24 January 2024

#CQIQualityAwards

The awards

Spanning eight major categories, the International Quality Awards are designed torecognise and reward the contribution of quality professionals, teams and entire
organisations across the globe. To ensure the highest level of rigour, a panel of subject
matter experts will judge each category.

Who should apply?
There is a category for everybody. CQI members, IRCA
registered auditors, non-members of our institute, teams
and organisations are welcome to apply. All awards havedifferent criteria and marking schemes to fit various career
stages and organisational contexts.

Key dates
8 November 2023
Entries open

Please read the details of the categories and decide which
one you are best qualified for – you may enter more than
one category.
Along with completing an application for yourself, consider
if you can support an entry from someone you coach, yourmanager, your colleague, your quality team, or even yourwhole organisation.

—
24 January 2024
Applications close—
29 January
Judging process phase one begins—
16 February
Judging process phase one ends—
11 – 28 March
Finalists online interviews—
20 JuneWinners announced at the live ceremonyat Quality LiveWhy apply?
• Show leadership in quality within your organisation• Tell your story for the benefit of other quality
professionals• Help industry gain a better understanding of thecontribution that quality professionals and auditors
make to organisations• Feature in promotional activities if you become a finalist• Collect a trophy at the awards ceremony and featurein Quality World magazine if you become a winner• Receive recognition from influencers and peers
within the profession and across industry.

Award categories
Emerging Talent

Quality Organisation of the Year

The quality professional who, within the first five
years of their career, has demonstrated the greatest
impact on their organisation through the applicationof their knowledge and skills in the CQI Profession
Map areas of Governance, Assurance, Improvementand Leadership.

The organisation which best exhibits a culture ofquality and puts it at the heart of everything theydo.

Digital Innovation
DigitalThe initiative which best demonstrates the use ofinnovative digital solutions in quality management tosolve business process challenges and improve
quality outcomes.

Sustainability Impact
The initiative which best translates environmental,social and governance policy and objectives toimprove process, product and service outcomes forexisting and future stakeholders.

Quality Professional of the Year
The quality professional who has demonstrated thegreatest impact on their organisation through theapplication of their knowledge and skills in the CQIProfession Map areas of Governance, Assurance,
Improvement and Leadership. Entrants must be
chartered members or chartered fellows.

Quality Team of the Year
The quality team that has demonstrated thegreatest impact on their organisation, through theapplication of their knowledge and skills in the CQIProfession Map areas of Governance, Assurance,
Improvement and Leadership.

CQI Volunteer of the YearAn individual or team whose commitment tovolunteering has made a significant impact on the
CQI, its members and/or the wider profession.

Outstanding Contribution to
Quality Management Practice
An individual or organisation that has madea significant and lasting contribution to the quality
management discipline with clear consequential
benefit to society, in any one
or more of the following domains:• Academic thinking• Education• Policy• Practice.
Nominees do not have to be a memberof the CQI or IRCA. This is an honorary award
and therefore not open to public entries.

The entry process
Entry details

Supporting slides

All entries are completed online.
Visit quality.org/IQA24 tosubmit an entry.

You may attach up to six PowerPoint
slides to support your application (eightfor Quality Organisation of the Year).
All finalists will hold their interview
online, using either MS Teams
These should provide additional
or Zoom. The interview lasts up
information or data which supports
to an hour and the judges canyour written application. For
question finalists on any aspect ofexample, you may wish to include antheir submission. At the interview,organisation chart to support yourcandidates are given the opportunity
context, or images and graphs whichto elaborate on their written entries.
provide data.

You may apply for more than one
award and enter as many categories
as you wish as long as you meet thecriteria of each category.
If you want to apply for multiple
categories, you must fill in a separate
form for each one.
There is a set fee of £299 +VAT per
entry, although exemptions apply*
Ensure to complete all questions
and support your application withrobust data.

Phase two: Finalists will be invited toattend an online interview with thecategory judges who reviewed theirentries.

Do not include hyperlinks or videos inyour slides as the judges will not takethese into consideration.

Judging process

Submission allowance:
Emerging Talent, Digital Innovation,
Sustainability Impact, Quality
Professional of the Year and Quality
Team of the Year: 1,500 words and up
to six supporting slides.
Quality Organisation of the Year: 2,000
words and up to eight supporting
slides.

Phase one: For each category,a panel of three judges evaluates andscores all applications and selects ashortlist of finalists. This is done via ourthird-party platform, Zealous.

The judging panel decides on
the winner of each category after
interviewing all candidates. CQIVolunteer of the Year and Outstanding
Contribution to Quality Management
Practice do not include an interview
process.
All winners are revealed at thelive awards ceremony on 20 June.

*Entry fees
The Emerging Talent and Quality Professional of the Yearcategories are free for individuals to enter.
If you are applying on behalf of an organisation which is a corporate
member or corporate partner of the CQI, entry is free.

If your submission contains
confidential or sensitive
information, you should clearlystate this on your application.

For all other entries, there is a fee of £299+VAT which is payableby credit or debit card when you submit your application.

Award criteria
and marking scheme
Category

Criteria

Marking scheme

Emerging
TalentContext

What impact have you made on your organisation, through theway(s) in which you have applied your understanding of its context
to how you do your job?

10 marks approach
10 marks results

Governance

How have you made an impact on your organisation through yourapproach to meeting its governance requirements?

10 marks approach
10 marks results

Assurance

How have you made an impact on your organisation through yourapproach to meeting its assurance requirements?

10 marks approach
10 marks results

Improvement

How have you made an impact on your organisation through yourapproach to meeting its improvement requirements?

10 marks approach
10 marks results

Leadership

How have you made an impact on your organisation through yourleadership behaviours?

10 marks approach
10 marks results

Please provide evidence to support each criteria. You have a total of 1,500 words and can submit six supporting slides.
Category

Criteria

Marking scheme

DigitalInnovation

Context andanalysis

How was governance used to identify the opportunity
for improvement and to ensure that it supported theorganisation’s business strategy?

10 marks approach
10 marks results

Delivery

How was assurance used to plan the implementation of theinitiative and to ensure that it successfully delivered the desired
business outcomes?

10 marks approach
10 marks results

Technology

How was appropriate technology/data selected that ensured that it 10 marks approach
best supported the delivery of desired business outcomes?
10 marks results

Quality
management

How were quality management practice and tools applied, or
adapted, in a digital context, to ensure that business outcomes
were delivered successfully?

Learning andimprovement

How will this initiative be sustained and how will lessons learned be 10 marks approach
applied to improve the success of future digital initiatives?
10 marks results

10 marks approach
10 marks results

PleasePleaseprovideprovideevidence
evidence
to to
supportsupporteach
each
criteria.
criteria.
YouYouhavehavea totala totalwordof 1,500
count words
of 1,500
andandcancansubmitsubmitsixsixsupporting
supporting
slides.
slides.

Category

Criteria

Marking scheme

Sustainability
ImpactContext

How did you identify the key environmental, social and governancematters that would impact your organisation’s ability to deliver
to existing and future stakeholders? And how does your approachalign with the UN’s Sustainable Development Goals?

10 marks approach
10 marks results

Delivery

How was assurance used to plan the implementationof the initiative and to ensure that it successfully delivered
the desired business outcomes?

10 marks approach
10 marks results

Quality
management

How have you used your quality management system
to embed a culture of sustainability?

10 marks approach
10 marks results

Analysis andevaluation

How have you chosen and established a systematic approach tothe collection, analysis, and review of available information, in orderto support improvement of your sustainability performance?

10 marks approach
10 marks results

Learning andimprovement

How will this initiative be sustained and how will lessons learned
be used to improve the success of future sustainability initiatives?

10 marks approach
10 marks results

Please provide evidence to support each criteria. You have a total of 1,500 words and can submit six supporting slides.
CategoryAward
category

Criteria

What you should cover in 1,500 words
and six supporting PowerPoint slides

Marking scheme

Quality
Professional of
the YearContext

What impact have you made on your organisation, through theway(s) in which you have applied your understanding of its context
to how you do your job?

10 marks approach
10 marks results

Governance

How have you made an impact on your organisation through yourapproach to meeting its governance requirements?

10 marks approach
10 marks results

Assurance

How have you made an impact on your organisation through yourapproach to meeting its assurance requirements?

10 marks approach
10 marks results

Improvement

How have you made an impact on your organisation through yourapproach to meeting its improvement requirements?

10 marks approach
10 marks results

Leadership

How have you made an impact on your organisation through yourleadership behaviours?

10 marks approach
10 marks results

Please provide evidence to support each criteria. You have a total of 1,500 words and can submit six supporting slides.

Category

Criteria

Marking scheme

Quality Teamof the Year

Context

What impact has your team made on your organisation, throughthe way(s) in which you have applied your understanding of its
context to how your team functions?

Governance

How has your team made an impact on your organisation through 10 marks approach
its approach to meeting its governance requirements?
10 marks results

Assurance

How has your team made an impact on your organisation through 10 marks approach
its approach to meeting its assurance requirements?
10 marks results

Improvement

How has your team made an impact on your organisation throughits approach to meeting its improvement requirements?

10 marks approach
10 marks results

Leadership

How has your team made an impact on your organisation throughits leadership behaviours?

10 marks approach
10 marks results

10 marks approach
10 marks results

Please provide evidence to support each criteria. You have a total of 1,500 words and can submit six supporting slides.

Category

Criteria

Marking scheme

Quality
Organisationof the Year

Interested
parties

How have you determined interested parties, their needs
and expectations and their individual potential impacts on
the organisation’s performance considering the long-term
objectives of the organisation?

10 marks approach
10 marks results

Quality culture

How have you determined, implemented and communicatedthe organisation’s mission, vision and values, and promoted
an aligned culture at all levels within the organisation?

10 marks approach
10 marks results

Leadership

How does top management demonstrate leadership,commitment and strategy within the organisation and maintainthe unity of purpose, quality and direction? Explain how you
create an environment where people are engaged and committed,
and have the necessary resources, training and authority to act
with accountability in supporting the organisation’s objectives.

10 marks approach
10 marks results

Process
management

How have you employed the process approach in a coherent
system in order to achieve your objectives? How are processes
proactively managed to ensure that they are effective, efficientand monitored?

10 marks approach
10 marks results

Resource
management

How have you determined and managed the resources*
10 marks approachneeded to achieve the organisation’s strategic objectives?
10 marks results
Explain how you considered the associated risks andopportunities and their potential effects.
*
Examples of key resources include:a) financial resourcesb) peoplec) organisational knowledged) technologye) infrastructure, such as equipment, facilities, energy and utilitiesf) the environment for the organisation’s processesg) the materials needed for the provision of products and servicesh) informationi) resources provided externally, including subsidiaries and partnershipsj) natural resources.

Analysis andevaluation

How have you established a systematic approach to collect,analyse and review available information and used this information
to update your context, policies, strategy and objectives as needed?

10 marks approach
10 marks results

Improvement,
learning andinnovation

How have you implemented, improvement, learning andinnovation within organisation’s culture and processes, at alllevels within the organisation?

10 marks approach
10 marks results

Please provide evidence to support each criteria. You have a total of 2,000 words and can submit eight supporting slides.

CQI Volunteer of the YearAn individual or team whose commitment tovolunteering has made a significant impact on the CQI, its
members and/or the wider profession.
Applicants must be an active volunteer or a committee ofvolunteers for the CQI. They can nominate
themselves or be nominated by another volunteer,a CQI/IRCA member, or the CQI executive team.
There is no interview stage for this award. It will be
judged on a case-by-case basis.

Outstanding Contribution
to Quality Management Practice
An individual or organisation that has made a significant
and lasting contribution to the quality management
discipline with clear consequential benefit to society,in any one or more of the following domains:• Academic thinking• Education• Policy• Practice.
Nominees do not have to be a member of the CQI or
IRCA. This is an honorary award and therefore not open
to public entries.

Terms & conditions
for applicants

These terms and conditions are between the Chartered Quality Institute (‘the CQI’),a registered charity in England and Wales (charity no. 259678), and each Applicant for
one or more awards that may be announced at the International Quality Awards (‘theAwards’) ceremony at Quality Live 2024. The Awards Process is set by the CQI. The
CQI assembles one or more Judging Panels that decide the finalists and winners of eachaward through a Judging Process that is part of the overall Awards Process.

Applications

Entry fees

The Applicant may make one or more applications for theAwards across the available categories. Where an Applicant
submits more than one application for a category ofAward, only the latest submission before the final deadline
for submitting applications for that category of Award will
be considered by a Judging Panel. The Applicant agrees
to comply with all rules set by the CQI regarding theApplicant’s entry for the Awards. The Applicant agrees
that failure to comply with any relevant rule may leadto disqualification of the Applicant’s entry to the Awards.
For example, the Applicant understands that failure toevidence a current, fully-paid CQI membership or IRCA
certification, for awards categories that are restricted tomembers will result in the disqualification of the Applicant
from those awards. Applicants will be disqualified fromreceiving any Award that is sponsored by their employers.
The Applicant warrants that the work submitted by the
Applicant for consideration in the Awards is the work of
the Applicant. The Applicant agrees to procure, from theApplicant’s employers or former employers, any permissionthat may be needed to submit an application, before thatapplication is submitted.

There is a fee of £299 +VAT per entry to the Digital
Innovation, Sustainability Impact, Quality Team of the Year
and Quality Organisation of the Year award categories. The
only exemption is for CQI corporate partners who canenter these awards for free as part of their partnership.
Entry fees should be paid at the same time as the final
award submission is made and should be paid using acredit or debit card through the awards portal. Submissions
that are made without the accompanying entry fee having
been paid will be disqualified. The deadline for all entries
and related entry fees is 11:59pm GMT on Wednesday 24
January 2024.
There is no fee for Applicants entering the Emerging Talent,
Quality Professional of the Year or CQI Volunteer of theYear Awards categories.

The judging process
The Applicant understands that the Judging Panel will only
consider the first 1,500 words of any entry for the Awards,
and the first six PowerPoint-compatible slides. The Judging
Panel for the Quality Organisation of the Year award

entries will consider a 2,000 word limit and the first eight
PowerPoint-compatible slides. The CQI Volunteer of theYear award allows a 1,000 word limit and no PowerPointcompatible slides. Text or slides over these limit will not
be considered by the Judging Panels. No other information
will be considered during the Judging Process unless it isotherwise specifically required by the award category inquestion. The Applicant understands that decisions of a
Judging Panel with respect to the merit of an application
are final and non-justiciable. Complaints with respect to
the Judging Process may be submitted to the CQI, whowill establish any parameters for the investigation of suchcomplaints. The Applicant agrees that the decision of the
CQI is determinative in the case of a complaint regarding
any aspect of the Judging Process. There is no process ofreconsideration or appeal from the final decision of the
CQI.
The CQI may take any measures in response to
a complaint that it deems necessary, at its sole discretion,
to preserve the integrity or the reputation of the Awards.
In particular, the CQI has the right to terminate thisAgreement at any time. For example, the CQI may
terminate this Agreement if an Applicant is linked in any
way, directly or indirectly, to any situation that could bring
the CQI or the Awards into disrepute. There is no processof reconsideration, appeal or arbitration from the decisionof the CQI to terminate this Agreement, and the Applicant
agrees that any such decision of the CQI is determinative.

Case studies
The CQI may process the personal data of any Applicant
who is designated a finalist or a winner in any categoryof Award – including but not limited to data concerningcompetence, experience and achievement that were
submitted in the relevant application – to create one
or more case studies. If a case study is to be published,
the CQI will provide to the Applicant an opportunity toreview the Case Study for accuracy of the material before
publication. The CQI agrees not to publish personal dataof a sensitive nature without the approval of the Applicant.
The Applicant agrees to procure, from their employers orother third parties implicated in a case study, any necessary
approvals for publication. Footage of the Applicant’spresentation to the judges at interview stage may befeatured in case studies. Case studies may take the form of
print, video or digital articles and may be shared in Quality
World magazine, on the CQI website or via CQI’s digitalchannels.

Contact
Katie Steingold
Events Manager
internationalqualityawards@quality.org+44 (0)20 4566 8178