ADVANTAGE PACK TERMS & CONDITIONS
These Advantage Pack Terms and Conditions (“Terms and Conditions”) are an agreement between you and HTC
Corporation and its Affiliates (“HTC”) and contain important terms and information relating to your Advantage Pack
for VIVE Enterprise (“Advantage Pack”). Please review these Terms and Conditions carefully. BY ACTIVATING YOURADVANTAGE PACK, YOU ACCEPT THESE TERMS AND CONDITIONS. If you do not agree to these Terms andConditions, do not activate your Advantage Pack.
Limitations. Advantage Packs may only be purchased for lawful commercial use, and are not intended for personal
consumer purchase. HTC reserves the right to cancel your Advantage Pack if purchased for personal consumer useor any unlawful purchase. Your Advantage Pack may only be utilized by the original purchaser or acquirer and may
not be resold, distributed, or otherwise transferred. One Headset (defined below) is required for Advantage Pack
activation.
Registration. In order to activate your Advantage Pack, you must register for a VIVE Enterprise account online at
http://enterprise.vive.com/portal. Once activated, your Advantage Pack may not be disassociated from your VIVEEnterprise account or otherwise transferred, except when your Advantage Pack is returned pursuant to a valid return
policy. Please retain proof of purchase for Eligible Products (defined below). Proof of purchase may be required toconfirm eligibility for Advantage Pack programs.
Eligible Products. Each Advantage Pack shall apply to one VIVE PRO head mounted display (“Headset”; HTC VIVE
head mounted display excluded), the VIVE PRO link control box packaged with the Headset (“Link Box”), and up tofour (4) additional VIVE or VIVE PRO handheld controllers (“Controller(s)”), laser tracking stations (“Base Station(s)”),and auxiliary tracking devices (“Tracker(s)”) in any combination (whether sold separately or as part of a kitted system)(together, the “Eligible Products”). Each Headset, Controller, Base Station and Tracker must be registered to Your
Advantage Pack, subject to HTC’s confirmation, within three (3) months of product purchase to be deemed an
Eligible Product. You may not change, transfer, or remove Eligible Products once they have been registered to yourAdvantage Pack.
Dedicated Support. You will be provided with chat support for Eligible Products, and dedicated email support foryour Advantage Pack and Eligible Products. Email responses may be expected within one (1) business day of receipt.
Expedited Repair or Replacement Program. The Expedited Repair Program is designed to help minimize the amountof time you will be without your Eligible Products when seeking repair services, and provides expedited shipping,triage and return for Eligible Products as described herein. This Expedited Repair Program may only be utilized forEligible Products. Product eligibility is determined at the sole discretion of HTC and is limited to the Limited Warranty
Period for your Eligible Product(s). HTC reserves the right not to provide the Expedited Repair Program for out of
warranty or otherwise ineligible products. The Expedited Repair Program is only available to physical addresses
within the United States and Canada (no P.O. boxes are eligible; U.S. territories and possessions excluded). A prepaid
label will be provided to you via email following issuance of your repair ticket. The label provides you with prepaid
shipping for the return of your Eligible Product(s). All repair instructions received upon issuance of your repair ticket
must be followed. Your Eligible Product(s) will be reviewed for damages through an expedited diagnostic process
following receipt of the returned Eligible Product(s). If damages found are covered under your limited warranty,
repaired or replacement product(s) will be shipped to you at no cost on a prioritized basis. If damages found are notcovered under your Limited Warranty, and out of warranty repair for the product(s) is available, HTC will contact
you with a quote to obtain your authorization to proceed with any recommended repairs, and a repaired orreplacement device will be shipped to you once a quotation is approved and paid in full. If you do not authorize therepairs, if out of warranty repair is not available, or if you do not respond to the repair quotation within ten (10)calendar days, HTC may charge you a service fee and will ship your unrepaired products back to the address you
provided.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADVANTAGE PACK IS PROVIDEDWITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. HTC’S ENTIRE LIABILITY INCONNECTION WITH THE ADVANTAGE PACK, INCLUDING RELATING TO THE EXPEDITED SUPPORT AND REPAIRPROGRAM, SHALL NOT EXCEED THE PRICE PAID TO PURCHASE THE ADVANTAGE PACK. IN NO EVENT SHALL HTC BELIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOTLIMITED TO LOSS OF PROFITS, BUSINESS, OR GOODWILL, OR USE, LOSS, OR CORRUPTION OF DATA, BUSINESSINTERRUPTION, OR PROPERTY DAMAGE, ARISING OUT OF OR IN ANY WAY RELATED TO ADVANTAGE PACK, EVEN IF
HTC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THESE
LIMITIATIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Applicable Law and Venue. These Terms and Conditions shall be governed by the laws of the State of Washington,
without reference to choice of law principles to the contrary. You agree that any action arising from the purchase ofyour Advantage Pack shall be filed only in the state and federal courts in King County, Washington, and you hereby
unconditionally consent to the exclusive jurisdiction of such courts over any action in connection with these Terms
and Conditions.
Entire Agreement; Severability; Other. These Terms and Conditions set forth the entire agreement and supersede
all prior agreements, representations or understandings regarding the subject matter hereof. HTC reserves the rightto amend these Terms and Conditions from time to time, provided that any amendments will not apply to the Termsand Conditions to which you have already agreed with respect to prior program participation for Eligible Devices. If
any provision of these Terms and Conditions is found to be unenforceable, then the unenforceable provision shallnot affect the enforceability of the remaining provisions. HTC’s failure to respond or act will not be considered awaiver of any of its rights hereunder.