TELEHOUSE Overview
Founded in 1987, TELEHOUSE® owns and operates 48 carrier neutral, data centers worldwide,
maintaining a strong local presence in over 23 cities across 13 countries together with ourparent company KDDI, the second largest Japanese telecommunications company and a Global
Fortune 300 based in Tokyo, Japan.

Services Available:
TELEHOUSE data center and scalable IT support solutions are available and supported 24/7 on aglobal scale.
1. Colocation – Shared, Caged and Private Suites
2. Dedicated – Wholesale data center options and managing 3rd party data center sites.
3. Multiple diverse and redundant Telecommunications options – Carrier neutral
4. Peering – In the U.S., Telehouse operates one of the largest Peering Exchanges in theworld, NYIIX in NY City, along with the smaller LAIIX in Los Angeles. All sites have accessto one or more peering exchanges (where local law allows).
5. Scalable and Managed IT Support Solutions – “Remote Hands”; Network & Server
Monitoring, IT Systems Management, Troubleshooting, Hosting, Virtualization, CloudServices (public and private) and Content Delivery Network (CDN).
6. Disaster Recovery – Business Continuity Planning and Execution

Introduction:TELEHOUSE operates minimum Tier 3 facilities both domestically and globally. We hold ourselves to thehighest standards of service and certifications. TELEHOUSE holds SSAE16, PCI, HIPAA, CPNI, Safeharbor
certifications, as well as the ISO 9001 (Quality Management), ISO 14001 (EnvironmentalManagement), and ISO/IEC 27001 (Information Security) certifications overseas. TELEHOUSE has
48 data centers and a presence in 13 countries, including markets such as China, South Korea, Russia,
Turkey and Vietnam.
Telehouse’s signature characteristic is being carrier neutral. All our facilities are engineered to havemultiple points of entry with diverse and redundant cabling options to a variety of telecom carriers/ISPs.
In addition, most sites have access to Public IP Peering Exchanges. In the U.S., Telehouse operates aglobal top 10 peering exchange, NYIIX, in New York City, along with its smaller Los Angeles sibling, LAIIX.
The US facilities are on both coasts, in New York City with the first purpose built data center located in
the Teleport, a facility 17 miles outside of Manhattan, and the second one in Chelsea, at 85 10th Ave. Our
third location is in 626 Wilshire Blvd., Los Angeles, California.
In addition, TELEHOUSE provides scalable and managed IT support solutions, including hosting, Cloud
access and services (public and private) Stateside or abroad, we speak the same language for all types
and levels of data center services.

Key Differentiators
With over 25 years in technology, Telehouse has pioneered the development of data center
services and mission critical IT in the US and abroad. With a full suite of infrastructure, connectivity,
reliable power, security and scalable IT Support from a single-source provider. TELEHOUSE is one of theworld’s largest carrier-neutral providers of Tier III, compliant data centers. Our state-of-the-art data
centers protect your critical information, infrastructure, and keep your business running under anycircumstances. Here are key features that make us unique:
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Flexible, scalable future growth, leveraging over 4.4 million sq. ft. of carrier-neutral Data
Center, Colocation, and Disaster Recovery/Business Continuity space with unsurpassed network
connectivity and managed service capabilities
99.999% uptime through our N+1 infrastructure that include multiple power feeds, back-up diesel
generators and UPS capacity. The Teleport, our flagship data center in the U.S. established in 1989,
has never once lost critical power, easily achieving this 99.999% standard.
Low, cost-effective connectivity options with enhanced performance features, made possible
through a plethora of carrier/ISP options, direct access to leading Peering Exchanges (NYIIX andLAIIX).
Enhanced security and regulatory compliance to support the most discerning business
requirements, leveraging domestic SSAE16, PCI, HIPAA, CPNI, Safeharbor certifications and global
ISO design, as well as optimized layered, overlapping and integrated security measures and controls.
Efficient, redundant cooling capacity delivering SLA backed optimal performance.
24X7 First Level, “Remote Hands” services available through our trained and experienced on-siteengineering support team
24×7 available, monitoring, maintenance and management of your IT systems, and our leading
global CDN partner, CDNetworks.