Synology NAS DS1621xs+
Hardware Installation GuideTable of Contents
Chapter 1: Before You Start
Package Contents
Synology DS1621xs+ at a Glance
LED Indicator Table
Hardware Specification
Optional Accessories
Spare Parts
Safety Instructions

3
4
5
6
7
8
9

Chapter 2: Hardware Setup
Tools and Parts for Component Installation
Install Drives
Start Up Your Synology NAS
Add a Memory Module to Synology NAS
Add an M.2 NVMe SSD to Synology NAS

10
10
12
13
15

Chapter 3: System MaintenanceReplace System Fan
Initial Troubleshooting Guide

16
19

Chapter 4: Install DSM on Synology NAS
Install DSM with Web AssistantLearn More

Synology_HIG_DS1621xs+_20200423
2

20
20

1
Chapter

Before You Start
Thank you for purchasing this Synology product! Before setting up your new Synology NAS, please check the
package contents to verify that you have received the items below. Also, make sure to read the safety instructions
carefully to avoid harming yourself or damaging your Synology NAS.
Note: All images below are for illustrative purposes only, and may differ from the actual product.

Package Contents
Main unit x 1

AC power cord x 1

RJ-45 LAN cable x 2

Hard drive tray key x 2Screws for 2.5" drives x 28

3

Synology DS1621xs+ at a Glance
1 2

3

5

4

6

1

4

7
Location

8 12

9

11

10

13

14 15 16

17

No.

Article Name

1

Status Indicator

Displays the status of the system. For more information, see"LED Indicator Table".

2

Alert Indicator

Displays warnings regarding fan or temperature. For more
information, see "LED Indicator Table".

3

Power Button

1. Press to power on your Synology NAS.
2. To power off your Synology NAS, press and hold until you
hear a beep sound and the Power LED starts blinking.

4

LAN Indicator5

Drive Status Indicator

6

Drive Tray

Install drives (hard disk drives or solid state drives) here.

7

USB 3.0 Port

Connect external drives or other USB devices to the Synology
NAS here.

8

Drive Tray Lock

Lock or unlock drive trays.

9

Power Port

Connect power cord here.

10

Fan

11

PCI Express
Expansion Slot

12

Kensington Security Slot13USB 3.0 Port14

10GBase-T LAN Port

15

1GbE LAN Port

Connect RJ-45 network cable here.

16

RESET Button

1. Press and hold until you hear a beep sound to restore
the IP address, DNS server, and password for the admin
account to default.
2. Press and hold until you hear a beep, then press and holdagain until you hear three beeps to return the Synology
NAS to "Not Installed" status so that DiskStation Manager(DSM) can be reinstalled.

17

eSATA Port

Connect Synology Expansion Unit1 to the Synology NAS here.

Front

Description

Displays the status of the network connection. For more
information, see "LED Indicator Table".
Displays the status of each drive. For more information, see"LED Indicator Table".

Disposes of excess heat and cools the system. If the fan
malfunctions, the Synology NAS will emit a beeping sound.
Supports one PCIe x8 slots (x8 link) add-on card.
Attach a Kensington security lock here.
Connect external drives or other USB devices to the Synology
NAS here.
Rear

Connect RJ-45 network cable here.

For more information about Synology Expansion Unit supported by your Synology NAS, please visit www.synology.com.

Chapter 1: Before You Start

LED Indicator Table
LED Indicator

Color

StatusDescription

Green

StaticVolume normal
Volume degraded/Volume crashed

STATUS

OrangeBlinking

Volume not created
DSM not installed

Off
Green
Disk Status Indicator(on tray)OrangeHDD hibernation
StaticDrive ready and idle

Blinking

Accessing drive

StaticDrive error/Port disabled1

Off
Blue

Power

No internal drive
StaticPowered on

Blinking

Booting up/Shutting down

Off
ALERT

OrangePowered off
Blinking

Off
Green

Front LAN

System normal
StaticNetwork connected

Blinking

Network active

Off
Green

Rear 1GbE LAN(on right side of jack)No network
StaticNetwork connected

Blinking

Network active

Off
Green
Rear 1GbE LAN(on left side of jack)No network
StaticOrangeOff
Green

Rear 10GbE LAN(on right side of jack)

Green

Off

100 Mbps connection

StaticNetwork connected

Blinking

Network active
No network

StaticOrange1 Gbps connection

10 Mbps connection/No network

Off
Rear 10GbE LAN(on left side of jack)Fan failure/Over temperature

10 Gbps connection
1 Gbps connection
No network

Note: This table is applicable to Synology NAS running DSM 6.2.3 and earlier. For DSM 6.2.4 and above, please refer to this article for thelatest information.
1

5

Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer's diagnostic tool to check the health statusof the drives. If you can sign in to DSM, please run the built-in S.M.A.R.T. test to scan the drives. If the problem remains unresolved, pleasecontact Synology Technical Support for help.

Chapter 1: Before You Start

Hardware Specification
Item

DS1621xs+

Compatible Drive Type• 3.5"/2.5" SATA x 6• M.2 2280 NVMe SSD x 2

Maximum Internal Raw Capacity• 96 TB (6 x 16 TB HDD)
• 256 TB with 2 x DX517 (expansion unit)

External Port

• USB 3.0 x 3• eSATA x 2

LAN Port• 1GbE (RJ-45) x 2• 10GBase-T (RJ-45) x 1

PCIe Slot

Gen3 x8 slot (x8 link) x 1

Size (H x W x D) (mm)166 x 282 x 243

Weight (kg)5.3

Supported Client• Windows 7 onwards• macOS 10.12 onwards

File System• Internal: Btrfs, ext4
• External: Btrfs, ext4, ext3, FAT32, NTFS, HFS+, exFAT1

Supported RAID Type• Basic • JBOD • RAID 0 • RAID 1• RAID 5 • RAID 6 • RAID 10 • Synology RAID F1

Agency Certification• FCC Class B • CE Class B • BSMI Class B• EAC • VCCI • CCC • RCM • RoHS Compliant

HDD Hibernation

Yes

Scheduled Power On/Off

Yes

Wake on LAN

Yes

Language Localization

Environment Requirement• Line voltage: 100 V to 240 V AC
• Frequency: 50/60 Hz• Operating Temperature: 32 to 104˚F (0 to 40˚C)• Storage Temperature: -5 to 140˚F (-20 to 60˚C)• Relative Humidity: 5% to 95% RH

Note: Model specifications are subject to change without notice. Please refer to www.synology.com for the latest information.

1

6

Support for exFAT can be enabled by purchasing and downloading exFAT Access in Package Center.

Chapter 1: Before You Start

Optional Accessories
With Synology accessories, you can customize your Synology NAS to fit different business environments withoutworrying about compatibility and stability. Visit www.synology.com/compatibility for more information.
• Memory Module
Model Name

PictureDescription

D4ES01-8G

8GB DDR4 ECC
Unbuffered SODIMM

D4ECSO-2666-16G

16GB DDR4 ECC
Unbuffered SODIMM• PCIe Add-in Card
Model Name

PictureDescription

E10G17-F2

Dual-port, 10GbE SFP+
network interface card

E10G18-T1

Single-port, 10GbE RJ-45
network interface card

E10G18-T2

Dual-port, 10GbE RJ-45
network interface card

• Expansion Unit
Model Name

PictureDX517

Note: Your Synology NAS supports up to two expansion units.

7

Chapter 1: Before You Start

Description
5-bay
2.5"/3.5" SATA expansion

Spare Parts
Visit www.synology.com/products/spare_parts if you need to replace system fans, disk trays, or power supply
units.
Model Name

8

PictureDescription

Disk Tray (Type D6)

3.5"/2.5" Drive Tray With LockFan 92*25_3

System Fan 92*92*25 mm

PSU 250W_5

PSU 250W 24p+12p+8p

Chapter 1: Before You Start

Safety Instructions
Keep away from direct sunlight and from chemicals. Make sure the environment does not experience
abrupt changes in temperature or humidity.

Place the product right side up at all times.

Do not place near any liquids.

Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical oraerosol cleaners.

To prevent the unit from falling over, do not place on carts or any unstable surfaces.

The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage iscorrect and stable.

To remove all electric current from the device, ensure that all power cords are disconnected from thepower source.

Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

9

Chapter 1: Before You Start

2
Chapter

Hardware Setup
Tools and Parts for Component Installation
Please prepare the following tools and parts before setting up your Synology NAS:
• A screwdriver (only for 2.5" drives)• At least one 3.5" or 2.5" SATA drive (please visit www.synology.com/compatibility for compatible drive
models)Warning: If you install a drive that contains data, the system will format the drive and erase all existing data.
Please back up any important data before installation.

Install Drives
1 Press the lower part of the hard drive tray to unlock the handle.

2 Pull out the hard drive tray handle as shown below to remove the hard drive tray.

3 Load drives in the drive trays.
• For 3.5" drives: Remove the fastening panels from the sides of the drive tray. Place the drive in the drive
tray. Then insert the fastening panels to secure the drive in place.

10• For 2.5" drives: Remove the fastening panels from the sides of the drive tray and store them in a safe
place. Place the drive in the area of the drive tray indicated by a blue rectangle below. Turn the tray upside
down and tighten the screws to secure the drive in place.

4 Insert the loaded hard drive tray into the empty hard drive bay and push it into position by the upper half of thehandle.

Note: Make sure that the drive tray is completely inserted. Otherwise, the drive might not function properly.

5 Press the handle back into the front panel until you hear a click to secure the hard drive tray in place.
6 Insert the hard drive tray key into the hard drive tray lock, turn the key clockwise (to the "I" position) to lock thehard drive tray handle, and then remove the key.

11

Chapter 2: Hardware Setup

7 Repeat the steps above to install the other drives you have prepared.
8 Drives are numbered as shown below.

1 2 3 4 5 6
Note: If you plan to create a RAID volume, we recommend installing drives of identical size to make the bestuse of drive capacity.

Start Up Your Synology NAS
1 Use the LAN cable to connect the Synology NAS to your switch, router, or hub.
2 Connect one end of the AC power cord to the power port of your Synology NAS. Connect the other end to a
power outlet.

1

2

3 Press the power button to turn on your Synology NAS.

Congratulations! Your Synology NAS is now online and detectable from a network computer.

12

Chapter 2: Hardware Setup

Add a Memory Module to Synology NAS
Optional Synology memory modules are designed to expand the memory of your Synology NAS. Follow the steps
below to install, check, or remove a memory module on your Synology NAS.
The following table shows the memory configuration for best practice:
A0
8 GB
16 GB

B0
8 GB
16 GB

Total Memory
16 GB
32 GB

To install the memory module
1 Shut down your Synology NAS. Disconnect all cables from your Synology NAS to prevent possible damage.
2 The memory modules are located at the bottom of your Synology NAS.
3 Remove the two screws on the cover that protecting the modules. Lift up the cover and put it aside. You will
see one pre-installed 8 GB memory module.

Note: When you remove the cover, sensitive internal components are exposed. Avoid touching anything otherthan the memory assembly when removing or adding memory.
4 Insert the new memory module into the empty slot:a Align the small gap between the gold connectors of the memory module with the notch on the empty slot.
Insert the memory module into the slot. Make sure that the module is properly inserted.
b Gently push down the memory module until you hear a click.

Note:• Hold the memory module by its edges and avoid touching the gold connectors.
• Synology will not provide full product warranty or technical support if a non-Synology memory module isused for memory upgrade.
5 Replace the cover and tighten the two screws that removed.
6 Reconnect the cables that removed, then press the power button to turn on your Synology NAS.

13

Chapter 2: Hardware SetupTo make sure your Synology NAS recognizes the new memory capacity
1 Install DiskStation Manager (DSM). Please see "Install DSM on Synology NAS" for more information.
2 Sign in to DSM as admin or a user belonging to the administrators group.
3 Go to Control Panel > Info Center and check Total Physical Memory.
If your Synology NAS does not recognize the memory or does not start up successfully, please make sure thatthe memory module is installed correctly.
To remove the memory module
1 Follow step 1 to 3 of the "To install the memory module" section to shut down your Synology NAS,
disconnect the cables and remove the cover.
2 Push the levers on both sides of the memory module outward. The memory module will be released from its
slot.

3 Hold the memory module by its edges and remove it from the slot.
4 Replace the cover and tighten the two screws that removed.
5 Reconnect the cables that removed, then press the power button to turn on your Synology NAS.

14

Chapter 2: Hardware Setup

Add an M.2 NVMe SSD to Synology NAS
You can install up to two M.2 NVMe 2280 SSDs on your Synology NAS to create an SSD cache volume. Follow
the steps below for SSD module installation and removal.
To install an M.2 NVMe SSD module
1 Shut down your Synology NAS. Disconnect all cables from your Synology NAS to prevent possible damage.
2 Remove the hard drive trays from the drive bays. You will see two empty SSD slots located on the inner left
side of your Synology NAS.
3 SSD slots are numbered as shown below.

21
Note: Hold the SSD module by its edge and avoid touching the gold connectors.

4 Start from the slot 1. Insert your SSD module into the empty slot:a Align the small gap between the gold connectors of the SSD module with the notch in the empty slot. Insert
the module into the slot. Make sure that the module is properly inserted.
b Push the lever outward as shown below. While holding the lever, push down the SSD module, then release
the lever to secure the SSD module.

ab

5 If needed, repeat the steps above to install a second SSD module into the second slot.
6 Insert the drive trays back into the drive bays.
7 Reconnect the cables removed in step 1, then press the power button to turn on your Synology NAS.
To remove the M.2 NVMe SSD module
1 Shut down your Synology NAS. Disconnect all cables from your Synology NAS to prevent possible damage.
2 Remove the hard drive trays from the drive bays.
3 Push the lever outward. The module will pop up and be released from the slot.
4 Hold the SSD module and remove it from the slot. Insert the drive trays back into the drive bays.
5 Reconnect the cables removed in step 1, then press the power button to turn on your Synology NAS.

15

Chapter 2: Hardware Setup

3
Chapter

System MaintenanceReplace System Fan
If the cooling fan located on the back of the Synology NAS malfunctions, please follow the steps below to remove
the malfunctioning fan and replace it with a new one.
1 Power off your Synology NAS and remove the power cord.
2 Fans are numbered as shown below:

1

2

3 Remove the four screws that secure the fan panel.

4 Remove the malfunctioning fan:a Pull out the fan panel from your Synology NAS.
b Carefully unplug the power cords located at the bottom of the fan socket as shown below.

16

c Remove the screws that secure the fan from the fan case.

d Remove the screws that secure the fan guard from the malfunctioning fan.

5 Install a new fan:a Attach the fan guard to the new fan, then tighten the screws to secure the fan guard.

17

Chapter 3: System Maintenanceb Attach the fan case (with the fan cable within the fan pointing at the bottom-right corner) to the new fan, thentighten the screws to secure the fan case.

c Plug the fan cables into your Synology NAS as shown below.

6 Replace and tighten the four screws removed in step 3.

18

Chapter 3: System MaintenanceInitial Troubleshooting Guide
We have selected several helpful articles on frequently asked questions to help you perform initial troubleshooting
on your Synology NAS. To view the articles, please click the links provided below:• General• What can I do to troubleshoot NAS connection problems?
• Why does my Synology NAS make unusual noises?
• How to reset my Synology NAS• Hard Disk Drive• How to choose a suitable HDD for my Synology NAS/IP SAN• How to diagnose drives' health status when receiving bad sector warning?
• How to fix drive failure and retrieve the data from your drives• What should I do if my Synology NAS cannot recognize installed drives?
• How do I know whether the problem is with my Synology NAS or drive when drive errors occur?
• Memory• How can I run a memory test on my Synology NAS?
• LED
• How do I recognize a hibernating Synology NAS via the LED indicators?
• What can I do if the STATUS LED keeps flashing orange?
• Why can't my Synology NAS be powered on and why is the POWER LED indicator blinking
constantly?
• Fan• What type of fan speed modes are available on my Synology NAS?

19

Chapter 3: System Maintenance

4
Chapter

Install DSM on Synology NAS
After hardware setup is completed, please install DiskStation Manager (DSM) – Synology's browser-based
operating system – on your DS1621xs+.

Install DSM with Web AssistantYour DS1621xs+ comes with a built-in tool called Web Assistant that helps you download the latest version of
DSM from the Internet and install it on your DS1621xs+. To use Web Assistant, please follow the steps below.
1 Power on your DS1621xs+.
2 Open a web browser on a computer connected to the same network as the DS1621xs+.
3 Enter either of the following into the address bar of your browser:a find.synology.com
b synologynas:5000
4 Web Assistant will be launched in your web browser. It will search for and find the Synology NAS within thelocal network. The status of the DS1621xs+ should be Not Installed.

DS1621xs+

5 Click Connect to start the setup process and follow the onscreen instructions.
Note:• The Synology NAS must be connected to the Internet to install DSM with Web Assistant.
• Recommended browsers: Chrome, Firefox.
• Both the Synology NAS and the computer must be in the same local network.
6 If you accidentally leave the installation process before it is finished, sign into DSM as admin (default
administrative account name) with the password left blank.

Learn MoreYour DS1621xs+ is now ready for action. For more information or online resources about your DS1621xs+,
please visit www.synology.com.

20

SYNOLOGY, INC.
END USER LICENSE AGREEMENTIMPORTANT–READ CAREFULLY: THIS END USER LICENSE AGREEMENT ("EULA") IS A LEGAL AGREEMENTBETWEEN YOU (EITHER AN INDIVIDUAL OR A LEGAL ENTITY) AND SYNOLOGY, INC. ("SYNOLOGY") FOR THE
SYNOLOGY SOFTWARE INSTALLED ONTO THE SYNOLOGY PRODUCT PURCHASED BY YOU (THE "PRODUCT"),OR LEGALLY DOWNLOADED FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNEL PROVIDED BYSYNOLOGY ( "SOFTWARE").
YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY USING THE PRODUCTS CONTAINING THE
SOFTWARE, INSTALLING THE SOFTWARE ONTO THE PRODUCTS OR DEVICE CONNECTED TO THE PRODUCTS.
IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, DO NOT USETHE PRODUCTS CONTAINING THE
SOFTWAREOR DOWNLOAD THE SOFTWARE FROM WWW.SYNOLOGY.COM, OR ANY OTHER CHANNELPROVIDED BY SYNOLOGY.INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU
PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Limited Software License. Subject to the terms and conditions of this EULA, Synology grants you a limited, nonexclusive, non-transferable, personal license to install, run and use one copy of the Software loaded on the Product or on
your device connected to the Product solely relating to your authorized use of the Product.
Section 2. Documentation. You may make and use a reasonable number of copies of any documentation provided with theSoftware; provided that such copies will only be used for internal business purposes and are not to be republished or
redistributed (either in hard copy or electronic form) to any third party.
Section 3. Backup. You may make a reasonable number of copies of the Software for backup and archival purposes only.
Section 4. Updates. Any software provided to you by Synology or made available on the Synology website atwww.synology.com ("Website") or any other channel provided by Synology that updates or supplements the original
Software is governed by this EULA unless separate license terms are provided with such updates or supplements, in whichcase, such separate terms will govern.
Section 5. License Limitations. The license set forth in Sections 1, 2 and 3 applies only to the extent that you have orderedand paid for the Product and states the entirety of your rights with respect to the Software. Synology reserves all rights not
expressly granted to you in this EULA. Without limiting the foregoing, you shall not authorize or permit any third party to: (a)use the Software for any purpose other than that in connection with the Product; (b) license, distribute, lease, rent, lend,transfer, assign or otherwise dispose of the Software; (c) reverse engineer, decompile, disassemble or attempt to discover
the source code of or any trade secrets related to the Software, except and only to the extent that such conduct isexpressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any
derivative works of the Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the
Software or Product; or (f) circumvent or attempt to circumvent any methods employed by Synology to control access to thecomponents, features or functions of the Product or Software. Subject to the limitations specified in this Section 5, you are
not prohibited from providing any services hosted by Synology NAS server to any third party for commercial purpose.
Section 6. Open Source. The Software may contain components licensed to Synology under the GNU General Public
License ("GPL Components"), currently available at http://www.gnu.org/licenses/gpl.html. The terms of the GPL will control
solely with respect to the GPL Components to the extent that this EULA conflicts with the requirements of the GPL withrespect to your use of the GPL Components, and, in such event, you agree to be bound by the GPL with respect to youruse of such components.
Section 7. Audit. Synology will have the right to audit your compliance with the terms of this EULA. You agree to grant
Synology a right to access to your facilities, equipment, books, records and documents and to otherwise reasonably
cooperate with Synology in order to facilitate any such audit by Synology or its agent authorized by Synology.
Section 8. Ownership. The Software is a valuable property of Synology and its licensors, protected by copyright and otherintellectual property laws and treaties. Synology or its licensors own all rights, titles and interests in and to the Software,
including but not limited to copyright and any other intellectual property rights.
Section 9. Limited Warranty. Synology provides a limited warrant that the Software will substantially conform to Synology's
published specifications for the Software, if any, or otherwise set forth on the Website, for a period required by your local
law. Synology will use commercially reasonable efforts to, in Synology's sole discretion, either correct any suchnonconformity in the Software or replace any Software that fails to comply with the foregoing warranty, provided that you
give Synology written notice of such noncompliance within the warranty period. The foregoing warranty does not apply to
any noncompliance resulting from any: (w) use, reproduction, distribution or disclosure not in accordance with this EULA;(x) any customization, modification or other alteration of the Software by anyone other than Synology; (y) combination of
the Software with any product, services or other items provided by anyone other than Synology; or (z) your failure tocomply with this EULA.
Section 10. Support. During the period specified in the Section 9, Synology will make available to you the support services.
Following the expiration of the applicable period, support for Software may be available from Synology upon writtenrequest.
Section 11. Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SOFTWARE IS PROVIDED"AS IS" AND WITH ALL FAULTS. SYNOLOGY AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES,EXPRESS, IMPLIED OR STATUTORY, ARISING BY LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANYIMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE AND
NONINFRINGEMENT, WITH REGARD TO THE SOFTWARE. WITHOUT LIMITING THE FOREGOING, SYNOLOGY
DOES NOT WARRANT THAT THE SOFTWARE WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.
Section 12. Disclaimer of Certain Damages. IN NO EVENT WILL SYNOLOGY OR ITS LICENSORS BE LIABLE FOR ANY
INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIESWHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR
BUSINESS) ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR
OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE, WHETHER BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Section 13. Limitation of Liability. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO
THE USE OF OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THISEULA OR THE SOFTWARE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCTREGARDLESS OF THE AMOUNT OF DAMAGES YOU MAY INCUR AND WHETHER BASED ON CONTRACT, TORT(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The foregoing disclaimer of warranties,
disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. The
laws of some states/jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of certain
damages. To the extent that those laws apply to this EULA, the exclusions and limitations set forth above may not apply toyou.
Section 14. Export Restrictions. You acknowledge that the Software is subject to U.S. export restrictions. You agree tocomply with all applicable laws and regulations that apply to the Software, including without limitation the U.S. Export
Administration Regulations.
Section 15. Termination. Without prejudice to any other rights, Synology may terminate this EULA if you do not abide by
the terms and conditions contained herein. In such event, you must cease use of the Software and destroy all copies of the
Software and all of its component parts.
Section 16. Assignment. You may not transfer or assign your rights under this EULA to any third party, except for that preinstalled in the Products. Any such transfer or assignment in violation of the foregoing restriction will be void.
Section 17. Applicable Law. Unless expressly prohibited by local law, this EULA is governed by and construed inaccordance with the laws of the country, in accordance with which Synology Inc. was organized without regard to any
conflict of law principles to the contrary.
Section 18. Dispute Resolution. Any dispute, controversy or claim arising out of or relating to this EULA will be resolved
exclusively and finally by arbitration conducted by three neutral arbitrators in accordance with the procedures of the
Arbitration Law and related enforcement rules of the country in which Synology Inc. was organized. In such cases, thearbitration will be limited solely to the dispute between you and Synology. The arbitration, or any portion of it, will not be
consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. The arbitration shalltake place in Taipei and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin
Chinese. The arbitration award shall be final and binding on the parties and may be enforced in any court having
jurisdiction. You understand that, in the absence of this provision, you would have had a right to litigate any such dispute,controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and you expressly
and knowingly waive those rights and agree to resolve any disputes through binding arbitration in accordance with theprovisions of this Section 18. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive
relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any
provision of this EULA relating to Synology's intellectual property rights.
Section 19. Attorneys' Fees. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies
under this EULA, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled,
costs and reasonable attorneys' fees.
Section 20. Severability. If any provision of this EULA is held by a court of competent jurisdiction to be invalid, illegal, or
unenforceable, the remainder of this EULA will remain in full force and effect.
Section 21. Entire Agreement. This EULA sets forth the entire agreement of Synology and you with respect to the Softwareand the subject matter hereof and supersedes all prior and contemporaneous understandings and agreements whether
written or oral. No amendment, modification or waiver of any of the provisions of this EULA will be valid unless set forth in a
written instrument signed by the party to be bound thereby.

Powered by TCPDF (www.tcpdf.org)

SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY,
INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). YOU
ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGECONTAINING AND/OR USING THE PRODUCT. PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOTAPPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER
LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR
MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO
YOU. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. INSTEAD, YOU
MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCEWITH THE RESELLER'S APPLICABLE RETURN POLICY.
PLEASE NOTE THAT SYNOLOGY’S WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THATSYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCHSUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. THE COUNTRY AT
WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE SYNOLOGY’S
INTERNAL RECORDS.
Section 1. Products(a) "Products" refer to New Products or Refurbished Products.
(b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in theoriginal packaging Customer bought from an authorized Synology distributor or reseller. You may see our “New Product” atProduct Support Status.
(c) "Refurbished Product" means all Synology products which have been refurbished by Synology’s affiliate or an
authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone.
(d) Other definition: "Customer" means the original person or entity purchasing the Product from Synology or an authorized
Synology distributor or reseller; "Online Store" means an online shop operated by Synology or Synology’s affiliate;"Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, isdownloaded by Customer from the Web Site, or is pre-installed on the Product by Synology, and includes any firmware,associated media, images, animations, video, audio, text and applets incorporated into the software or Product and any
updates or upgrades to such software.
Section 2. Warranty Period(a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice
to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. You may
see the Warranty Period for each New Product at Product Support Status. For the Refurbished Product or repaired parts,
it's the remainder of the warranty period of the product they are replacing, or ninety (90) days from the date the product was
replaced or repaired, whichever is longer; except for those sold as "as is" or with "no warranty" by any stores. Without
presenting such purchase receipt or invoice, the warranty period shall commence on the date of manufacture based on ourinternal record.
(b) "Extended Warranty Period": For Customer purchasing EW201/ EW202 optional service for applicable Products
specified in Section 1 (b), the Warranty Period specified in Section 2 (a) of the applicable Product registered with
EW201/EW202 optional service will be extended by two years. You may see the applied model at Extended Warranty.
(c) "Immediate termination of Warranty Period": As to the Synology drive product, its warrant period will terminate
immediately upon either of following situations occurs: (a) for solid-state drive, its lifespan wear-out indicator is equal to or
exceeds the limit specified in the "product specifications" of the drive attached with the purchased product; (b) for all drive
products, its temperature record is equal to or exceeds the operating temperature limit of the drive, which is specified in the"product specifications" attached with the purchased product.
Section 3. Limited Warranty and Remedies
3.1 Limited Warranty. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free ofmaterial defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's
published specifications for the Product during the Warranty Period. Such limited warranty does not apply to the Software
contained in the product or purchased by Customer which shall be subject to the accompanying end user license
agreement provided with the Product. Synology provides no warranty to Refurbished Product sold as "as is" or with "nowarranty". (c) This Limited Warranty is NOT transferable and applies only to the customers who directly purchase products
from Synology’s affiliate, the resellers, and distributor that Synology authorized. The warranty set forth in Section 3 willterminate upon Customer's sale or transfer of the Product to a third party.
3.2 Exclusions. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed
or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way
misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external
factor or product use in improper environment; (c) has been disassembled without authorization from Synology; or (d) withcosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but notlimited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials orworkmanship; (e) serial number has been removed or defaced from Product, resulting in not able to identify; (f) has beendamaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement orother update made available to Customer by Synology, or because Customer implements, installs or uses any correction,
modification, enhancement, improvement or other update made available by any third party; (g) has been damaged, out-oforder, or incompatible due to installation or use with items not provided by Synology other than the hardware, software orother accessory for which the Product is designed.
Please note that each of the above situations shall be subject to the inspection and verification of the product’s appearance
and functions by Synology.
3.3 Warranty Support and Exclusive Remedy. If Customer gives notice of noncompliance with any of the warranties set
forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of thenoncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the
Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete
Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole andexclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. Customer
will reasonably assist Synology to diagnose and validate any nonconformity with the Product. Please note that the warranty
support does not apply to rescue of the data stored in Synology Product or its backup. Customer shall make a backup copyof the stored data before it returns the Product to Synology, Synology may weed up all information or data in the Productwhile it performs the warranty services and shall not be responsible or liable for any data loss therein.
3.4 Return. Any Product return by Customer under Section 3.3 must be made in accordance with Synology's then-current
return procedures with the purchase receipt or invoice. You may see more information about the return procedure at How
do I make a warranty claim for my Synology product? For warranty claims, the Customer must return the complete Productto Synology in accordance with this Section 3.4. Any returned Product that (a) has been disassembled (except under the
direction of Synology); or (b) serial number has been removed or defaced from Product, resulting in not able to identify, or(c) was damaged on the way of return due to improper packaging (including but not limited to scratches and deformation),
will be refused and returned to Customer at Customer's expense. Any Product must be returned in the same condition as it
was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect thecontents thereof. Customer is responsible for insurance and risk of loss/damage with respect to returned items until they
are properly received by Synology.
3.5 Replacement of New Product or Refurbished Product by Synology. If Synology elects to replace any Product under thisWarranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping
method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 andvalidation by Synology that the Product does not conform to the warranty. Before the shipment of the Refurbished Productto the Customers, they have been verified to strictly comply with Synology's quality standard. Please note that part of theRefurbished Products would be with certain stain, scratches, or other minor wear and tear. In some countries, Synology
may at its own discretion apply the Synology Replacement Service to certain Products, through which Synology will ship a
replacement Product to Customer before its receipt of the nonconforming Product returned by Customer ("Synology
Replacement Service").
3.6 Disclaimer of Warranties. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE
REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND
CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND
LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINSTSYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT,ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER
THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OFPERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT ORMISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCTLIABILITY OR OTHER THEORY). SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANYWARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE ANDWITHOUT RISK OF DATA LOSS. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURESTO BACK UP THE DATA STORED ON THE PRODUCT. SOME STATES/JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.
Section 4. Limitations of Liability
4.1 Force Majeure. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on
account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its
reasonable control (including, without limitation, any act or failure to act by Customer).
4.2 Disclaimer of Certain Damages. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST
OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGESOR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE,

PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY
ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER
THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR
OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
4.3 Limitation of Liability. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE
USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY
OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAIDBY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND
WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The
foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicablelaw. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. To the extent that thoselaws apply to the Product, the exclusions and limitations set forth above may not apply to Customer.
Section 5. Miscellaneous
5.1 Proprietary Rights. The Product and any accompanying Software and documentation provided with the Product include
proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Synology retains andreserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any
intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods
provided under this Warranty is transferred to Customer under this Warranty. Customer will (a) comply with the terms andconditions of the Synology end user license agreement accompanying any Software furnished by Synology or an
authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or
accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights.
5.2 Assignment. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise,
without the prior written consent of Synology.
5.3 No Additional Terms. Except as expressly permitted by this Warranty, neither party will be bound by, and each party
specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is madeby the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless eachparty specifically agrees to such provision in writing. Further, if this Warranty conflicts with any terms or conditions of any
other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the otheragreement specifically references the sections of this Warranty that it supersedes.
5.4 Applicable Law. Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State ofWashington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan)
for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. The
1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply.
5.5 Dispute Resolution. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services
provided by Synology with respect to the Product or the relationship between Customers residing within the United Statesand Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American
Arbitration Association, except as otherwise provided below. The arbitration will be conducted before a single arbitrator,
and will be limited solely to the dispute between Customer and Synology. The arbitration, or any portion of it, will not be
consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. The arbitration shallbe held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determinedby the arbitrator at the request of the parties. The prevailing party in any arbitration or legal action occurring within the
United States or otherwise shall receive all costs and reasonable attorneys’ fees, including any arbitration fee paid by theprevailing party. Any decision rendered in such arbitration proceedings will be final and binding on the parties, andjudgment may be entered thereon in any court of competent jurisdiction. Customer understands that, in the absence of thisprovision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the rightto litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights andagrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. For
Customers not residing within the United States, any dispute, controversy or claim described in this section shall be finallyresolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. Arbitration
Law and related enforcement rules. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration
proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. The arbitration award shall befinal and binding on the parties and may be enforced in any court having jurisdiction. Nothing in this Section shall bedeemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may
have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual
property rights.
5.6 Attorneys' Fees. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies underthis Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs
and reasonable attorneys' fees.
5.7 Export Restrictions. You acknowledge that the Product may be subject to U.S. export restrictions. You will comply withall applicable laws and regulations that apply to the Product, including without limitation the U.S. Export Administration
Regulations.
5.8 Severability. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or
unenforceable, the remainder of this Warranty will remain in full force and effect.
5.9 Entire Agreement. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements,
between Synology and Customer related to the subject matter hereof. No amendment, modification or waiver of any of theprovisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby.

Powered by TCPDF (www.tcpdf.org)

FCC Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

この装置は、クラス B 機器です。この装置は、住宅環境で使用することを目的 としていますが、この装置がラジオやテレビジョン受信機に近接して使用され ると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをして下さい。

VCCI 一 B