HTC VIVE FOCUS 3THIS PRODUCT IS FOR PERSONAL, NON-COMMERCIAL USE ONLY.
WARRANTY COVERAGE IS VOID IF USED FOR COMMERCIAL OR NON-PERSONAL PURPOSES(INCLUDING BUT NOT LIMITED TO: RENTAL, PAY-PER-PLAY, ARCADE … ETC.)IF PRODUCT IS REQUIRED FOR COMMERCIAL USE, PLEASE CONTACT OUR VIVE ENTERPRISE FOR
MORE DETAILS HTTPS://BUSINESS.VIVE.COM/.

Singapore

HTC VIVE FOCUS 3 PRODUCT LIMITED WARRANTYPLEASE READ THIS LIMITED WARRANTY CAREFULLY TO UNDERSTAND YOUR RIGHTS ANDOBLIGATIONS. THIS LIMITED WARRANTY CONTAINS A MANDATORY ARBITRATIONAGREEMENT WITH A CLASS ACTION WAIVER.
BY USING YOUR HTC PRODUCT OR ACCESSORY, YOU AGREE TO THE LIMITED WARRANTYAND ARBITRATION AGREEMENT BELOW.
THE BENEFITS OF THIS WARRANTY ARE IN ADDITION TO ANY OTHER RIGHTS AND REMEDIESOF THE CONSUMER UNDER A LAW IN RELATION TO THE GOODS OR SERVICES TO WHICHTHE WARRANTY RELATESDEFINITIONS
The following definitions apply to this Limited Warranty:
1. “Product” means the HTC VIVE FOCUS 3 virtual reality system, which includes thehead mounted display (VIVE FOCUS Headset), Link Box and Handheld controllers(VIVE FOCUS Controllers) provided in the box at the time of original purchase froman authorized retailer or e-commerce channel.
2. “Accessory” or “Accessories” means other secondary component(s) or item(s) thatare supplied in the box and not permanently affixed to the Product at the time ofsale, which may include USB cable and Power Adapter provided that it was
manufactured by or for HTC and purchased from an authorized retailer or ecommerce channel and can be identified by the “HTC” or “VIVE” trademark, tradename, or logo affixed to the component or item, if present, as originally supplied.
3. “Warranty Period” for Product and Accessories: means twelve (12) months from thedate You purchased the Product from an authorized retailer.
4. “You” or “Your” means the original retail purchaser and/or original end-user of theProduct or Accessory.
5. “Normal Use Conditions” means common end-user use under normal homeconditions in accordance with the user instruction materials (User Manual as defined
below) provided with the Product or Accessory or posted on-line.
6. “Retailer” means a business that sells goods directly to end users, including thosewith a physical and/or online presence.
7. "User Manual” means the user instruction materials packaged with the Product orAccessory or posted on-line.
WHAT IS COVERED BY THIS LIMITED WARRANTY?
During the Warranty Period, HTC warrants that the Product or Accessory will function

properly if used under Normal Use Conditions in accordance with the user instruction
materials packaged with the Product or Accessory or posted online by HTC from time totime (“Limited Warranty”).
This Limited Warranty is given only to You, and may not be sold, assigned, transferred, orgiven in full or in part to any subsequent purchaser or acquirer of the Product or Accessory
or any other person.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
This Limited Warranty does not apply other than to the Product or Accessory. It therefore
does not apply to any non-HTC equipment or any software (e.g. software development kit(SDK) and android application package (APK) support) whatsoever, whether developed by
HTC or a third party, even if intended or labelled as for use with the Product. Third party
manufacturers, suppliers, or publishers may provide warranties for their own products andYou may contact them directly for service.
EVEN WITH RESPECT TO THE PRODUCT OR ACCESSORY YOU PURCHASED, THIS LIMITEDWARRANTY SHALL NOT APPLY:
1. if the Product or Accessory serial number, the date code, the water indicator, or thewarranty seal (void label) has been removed, erased, defaced, altered, or is illegible;
2. to any deterioration of the cosmetic appearance of the Product or Accessory due tonormal wear and tear;
3. to consumable parts, such as Lanyards, AA alkaline battery, Clean cloth or protective
coatings that are reasonably expected to diminish over time, unless failure hasoccurred due to a malfunction;
4. to malfunctions caused by the battery, if improperly installed, if the seals of thebattery enclosure or the cells are broken or show evidence of leakage or tampering,or if used in equipment other than that for which it has been specified;
5. to malfunctions caused by electrical surges or other electrical current problems thatare not the fault of the Product or Accessory;
6. to use not in accordance with the User Manual or not under Normal Use Conditions;
7. to rough handling; use outdoors; exposure to liquids, rain, snow, perspiration,
moisture or liquid damage; dampness or extreme thermal or environmental
conditions or a rapid change in such conditions; corrosion; or oxidation;
8. to use for commercial purposes, as the Product is intended only for personal
entertainment purposes;
9. to defects or damage caused by or resulting from unauthorized modifications orconnections, unauthorized opening, repair by use of unauthorized spare parts, orrepair by an unauthorized person or location;
10. to accidents, forces of nature, or other actions beyond the reasonable control of HTC(including but not limited to deficiencies in consumable parts) unless the defect wascaused directly by a malfunction;
11. to physical damage to the surface of the Product or Accessory, including but notlimited to cracks or scratches on the surface, including any screen or lens;
12. to any computer or other devices to which the Product may connect. HTC does notwarrant that the operation of the Product or Accessory will be uninterrupted orerror-free;
13. where the software loaded on the Product, including but not limited to the operating
system and/or firmware, needs to be upgraded, if such updates can be loaded byYou;
14. to any Product in which the operating system and/or firmware has been altered,including any failed attempts to alter the operating system and/or firmware,
regardless of whether such modifications are authorized, approved, or otherwise
sanctioned by HTC;
15. to malfunctions caused by unplugging any cable from or otherwise powering off theProduct, or your computer during any firmware update;
16. to malfunctions caused by the use of the Product or Accessory with or connection of
the Product to an accessory not approved or provided by HTC, or used in any way
other than its intended use and where such defect is not the fault of the Productitself. Use of non-HTC accessories may void this Limited Warranty.
TERRITORYThis Limited Warranty is valid and enforceable only in Singapore where the Product andAccessories are intended to be sold. A Product or Accessory can only be return for repair
under this Limited Warranty in Singapore where it was intended for purchase. Warranty
service availability and response time may vary from country to country.
HOW DO I OBTAIN WARRANTY SERVICE?
In the event of a perceived malfunction in the Product or Accessory, You should take thefollowing actions to obtain warranty service under this Limited Warranty:
1. Refer to the User Manual and/or resources available at www.vive.com in order toidentify and resolve the problem.
2. If the problem cannot be resolved by reference to the user manual and/or resources
available at www.vive.com, You should contact the retailer from which You purchased
the Product or Accessory or visit www.vive.com/sea/support/ for further informationon contacting HTC customer care for assistance. Only HTC or a HTC authorized service
center should perform service on the Product or Accessory.
3. When You contact the retailer or HTC, please be sure to have the following information
available:
a. The model and serial number of the Product or Accessory.
b. Your full address and contact information.
c. A copy of the original invoice, receipt or bill of sale for the purchase of the Productor Accessory. You must present a valid proof of purchase upon making any claims
pursuant to this Limited Warranty.
Upon completion of these steps, HTC will provide You with instructions regarding how andPage 2

when the Product or Accessory should be returned. You may be responsible for the cost inconnection with the return of the Product or Accessory to HTC. Before returning the Productto HTC for warranty service, You must backup data and remove any confidential, proprietary,or personal information stored on the Product storage media, and be sure to remove all
removable memory cards from the Product (if applicable). HTC AND HTC AUTHORIZEDSERVICE CENTERS ARE NOT RESPONSIBLE FOR ANY DAMAGE OR LOSS OF ANY DATA,PROGRAMS, IMAGE, PERSONAL INFORMATION STORED ON THE PRODUCT OR REMOVABLEMEMORY CARDS (IF APPLICABLE), NOR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITYOF INFORMATION STORED ON THE PRODUCT. DURING THE NORMAL REPAIR PROCESS, THE
FILES OR CONTENTS ON THE PRODUCT WILL LIKELY BE ERASED, INCLUDING DATA STOREDON EITHER INSTALLED OR REMOVABLE STORAGE. At HTC’s sole discretion, the Product may
be returned to You in either the original configuration or as updated to the latest availablesoftware.
Before returning any Product for service, You need to retain Accessories or detachable
components on the Product (e.g: Micro-SD card) unless You are requested by HTC to return
Accessory with the Product. In the event You fail to retain Accessories or such detachable
components on the Product, they may not be returned to You and HTC will not be
responsible for the loss.
If You return the Product or Accessory during the Warranty Period and it satisfies the termsof this Limited Warranty, HTC or its authorized agent will, at its sole discretion, repair orreplace it. Repair or replacement may involve the use of a functionally equivalent
reconditioned Product and/or parts. The retailer or HTC will return the repaired orreplacement Product or Accessory to You in good working condition. Any Product,Accessory, or parts or components thereof that are replaced under the terms of this Limited
Warranty become the property of HTC.
If HTC repairs or replaces the Product, the repaired or replaced Product shall continue to be
warranted for the remaining time of the original Warranty Period or for three (3) months
from the date of repair or replacement, whichever is longer.
Rather than ask You to return the Product or Accessory, HTC may instead elect to supply
user-installable parts directly to You to fulfill its Limited Warranty obligations. You in turnagree to return the replaced parts if requested by HTC.
HTC must be notified of a perceived malfunction during the applicable Warranty Period inorder for You to be eligible for any remedy under the Limited Warranty. Do not ship Your
Product or Accessory directly to HTC unless You are asked to do so when following the steps
above. If You need to return the Product or Accessory for warranty service, the steps above
must be followed.
DISCLAIMER AND LIMITATION OF OTHER WARRANTIES AND RIGHTSTO THE EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SETFORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, ANDCONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. HTCDISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION,WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ANDWARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW.
INSOFAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, HTC LIMITS THE DURATION ANDREMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS LIMITED WARRANTY AND, ATHTC’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED HEREIN.
LIMITATION OF LIABILITYEXCEPT AS PROVIDED IN THIS LIMITED WARRANTY AND TO THE MAXIMUM EXTENTPERMITTED BY LAW, HTC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIALLOSSES OR DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TOLOST PROFITS OR COMMERCIAL LOSS, BUSINESS INTERRUPTION, LOSS OF BUSINESSINFORMATION, LOSS OF DATA, LOSS OF PRIVACY, OR LOSS OF CONFIDENTIALITY.
NOTWITHSTANDING THE FOREGOING AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIALPURPOSE, HTC AND ITS SUPPLIERS’ ENTIRE LIABILITY UNDER ANY PROVISION OF THISLIMITED WARRANTY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY THECUSTOMER FOR THE PRODUCT OR ACCESSORY. THESE EXCLUSIONS APPLY EVEN IF HTC HASBEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES.
GENERAL PROVISIONS
1. Governing Law: This Limited Warranty will be governed by the law of the country inwhich the Product and/or Accessories is intended to be sold and had been purchased
in Singapore, the relevant courts in Singapore will have exclusive jurisdiction inrelation to this Limited Warranty.
2. Severability: Except as specifically provided above, if any provision of this Limited
Warranty is held to be invalid or unenforceable, such invalidity or unenforceability
shall not affect the enforceability of the remainder of the Limited Warranty.

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