Summary of Evaluation
I. Outline of the ProjectCountry: Indonesia

Project title: The Project on Enhancement of Civilian
Police Activities (Phase 2)
Cooperation scheme: Technical Cooperation Project
Cooperation amount: Approximately 580 million yen

Issue/Sector: Governance
Division in charge: Industrial
Development and Public Policy
Dept.
Period of(R/D): 31 July Partner Country’s Implementing Organisation:
Cooperation 2007
Indonesian National Police
Supporting Organisation in Japan:
1 August 2007National Police Agency
31 July 2012
(five years)
Related Cooperation:
・ The Project on Enhancement of Civilian Police Activities Phase I (TechnicalCooperation Project)・The Project for Enhancement of the Civilian Police (Grant Aid)
・The Project for Strengthening Capacity of Investigation of Indonesian National Police(Grant Aid)
1. Background
Although the Indonesian armed forces had been responsible for maintaining public
security for approximately 30 years, the Indonesian National Police (INP) became
responsible for internal security since the People’s Consultative Assembly had decided toseparate the INP from the Indonesian armed forces in August 2000. Roles of the INP areexpanding in responding properly to ordinary crimes occurring in many cases so as tosecure the public safety. It is very crucial issues for the INP to improve the internal
security and provide police services for earning people’s basic trusts. In response to theIndonesian government’s request, the Japanese government has implemented “the Support
Program for Reform of the Indonesian National Police” (the Program), including thedispatch of the Advisor to the Chief of the INP since 2001.
The ultimate goal of the civilian police is to earn people’s basic trusts with prompt
responses and sincere actions to the demand of the people. JICA implemented the Projecton Enhancement of Civilian Police Activities (Phase 1) in which the civilian police
activities in field, such as organizational management, criminal identification andcommunication control, have been promoted at Bekasi Police Resorts(BPRs).
The Indonesian government requested the continuation of the project to the Japanese
government in order to strengthen the civilian police activities at the BPRs as a model
police resort.
2. Project Overview(1) Overall Goal
The effective mechanism for spreading appropriate civilian police activities throughpolice resorts and police officers in every area of Indonesia according to each regional
peculiarity is established.
(2) Project Purpose
Civilian police activities for earning people’s basic trusts at BPRs are strengthened as a“model police resort.”(3) Outputs
1. Administrative and management capacity of each commissioned officer at BPRs isenhanced.

2. The functions of on-the-scene police activities (at the Police-Citizen PartnershipCenter (BKPM), Police Post (POLPOS), etc.) towards civilian police are improved
at BPRs.
3. Good partnership with local residents in Bekasi and local government agencies isestablished.
4. The training system in relation to police activities towards civilian police is improvedin collaboration with the JICA Program.
(4) Inputs
Japanese side:
Long-term Expert: 14 persons
Equipment: 58 million yen
Short-term Expert: 21 persons
Local cost: 59 million yen
Trainee received: 82 persons
Indonesian Side:Counterpart personnel (C/P): 21 persons
Others (utility costs)
Land and facilities
II. Evaluation TeamMembers
Mr. Hiroaki Nakagawa
ofMr. Yoshihiro Hoshino
Evaluation
Team
Ms. Mayumi Amaike

LeaderPolicing
Cooperation
Evaluation
planning

Visiting Senior Advisor, JICA
Deputy Director, International
Cooperation Division, National Police
AgencyDeputy Director, Law and JusticeDivision, Industrial Development andPublic Policy Department, JICA

Period of23 January – 17 February, 2012 Type of Evaluation: Terminal Evaluation
Evaluation
III. Results of Evaluation
3-1. Project Performance(1) Outputs<Output 1>
Workshops and training programs have been conducted for commissioned officers inorder to raise their awareness of strengthening civilian police activities. With theintroduction of the “reporting system for work management,” commissioned officers haveimproved their management capacity.
<Output 2>
Police officers at BPRs have enhanced their knowledge and skills, especially in the fields
of criminal investigation and BKPM activities. As for criminal investigation, the numbersof investigation cases and effective fingerprints have been increased, and improvement of
the skill level is demonstrated as the result of trainings conducted for 1,064 officers andby the fact of an increased number of the police officers who passed the technical skill testof the criminal identification in fingerprint and/or photograph.
In terms of BKPM activities, on-the-job trainings have been implemented with theteaching materials that were developed by the project. With the introduction of the“reporting system for work management,” activity status and issues at the field level havecome to be shared among those in police sectors and police resorts. The reporting system
has also contributed to encouraging the police officers’ proactive actions in thecommunity, and it has increased in the number of reporting on good practices.
<Output 3>

Total of 1,521 Police-Community Partnership Forum (FKPM) meetings have been held,and various activities, such as distributing public information and patrolling, have been
conducted in order to develop partnership with people in the community. The number ofconsultations between residents and police has remarkably increased from 111 in 2008 to425 in 2011, and it can be said that mutual understandings between them has beendeveloped.
<Output 4>
Teaching materials that were developed by the project has been utilized for trainings in
Community Policing by the Indonesian Police (POLMAS) and criminal investigation, andin-country training courses have been held for 13 times with the participants of 667 for
POLMAS and 86 for criminal investigation courses.
Some counterparts have become able to instruct in training courses. Trainings have been
conducted in cooperation with the Indonesia Sakura Association (ISI), which is formed by
the ex-participants of JICA’s trainings in Japan, and other JICA experts in the Program.
Almost all participants expressed their satisfaction to the trainings.
(2) Achievement of Project Purpose
The Project Purpose is expected to be achieved with the following reasons: police officers
at the BPRs have improved their knowledge and skills in civilian police activities; andBPRs have been strengthened as a model police resort through the Project activities.
In terms of achievement levels based on the indicators, awareness of police officers
towards civilian police activities are enhanced with a change of their mindset; the majorityof police officers at BPRs now consider that citizens are the partners to cooperate with.
Recognition of the POLMAS and BKPM by local residents is increased, based on thelatest public opinion survey in Bekasi.
3-2. Summary of Evaluation Results(1) RelevanceThe project is consistent with the INP policy, namely “the Basic Strategy for the National
Police 2005-2025” and “Policy and Strategy on the Operation of the POLMAS model.”As for the Japanese policy, “Assistance to Create Democratic and Equitable Society” is
one of the priority areas of the Japanese cooperation for Indonesia.
(2) Effectiveness
Four outputs of the Project have contributed to achieving the Project Purpose effectively.
With the implementation of the project, the functions of on-the-scene police activities
have been improved, and awareness of police officers towards civilian police activities areenhanced at the BPRs. People in Bekasi recognize the improvement of the police activities
as the results of interactions between police officers and residents.
(3) Efficiency
Timing, quantity and quality of the inputs are adequate in order to produce outputs of theProject. Also, the experiences and know-how earned through the phase 1 of the project aswell as the police officers trained in the same phase have been efficiently utilized for theimplementation of the Project. The inputs and outputs of the Program also have beenutilized for the Project and vice versa.
(4) Impact
The following positive impacts can be contributed to achieving the Overall Goal:

・Regional Police Department (POLDA) Metro Jaya, the superagency of the BPRs,
adopted the BKPM manual that had been produced by the Project and formulated “theguideline for the police services at POLPOS and BKPM” to be distributed to the Police
Resorts under its jurisdiction.
・ISI has established BKPM in Padang and Surabaya and has held seminars, in order toexpand the outputs of the Project and the Program.
・JICA experts are designated by the Chief of INP as the consultants for POLMAS. Theexperts are now authorized to give guidance to all the institutes under the INP Institutionfor Education.
・The INP headquarters started to pursue institutionalizing the technical skill test ofcriminal identification.
・The Chief of the INP issued a notice of assigning a police officer in every village by2014.
(5) Sustainability
Knowledge, technique and experiences of civilian police activities have been accumulated
at the BPRs, and police officers of the BPRs are motivated to sustain the activities.
Therefore, sustainability is expected to be assured to a certain extent at the BPRs.
However, it will be ensured, if the INP could institutionalize such practices as reporting
system for work management, technical skill test of the criminal identification and othersuccessful practices, which have been implemented as civilian police activities at theBPRs.
3-3. Factors that promoted realization of effects(1) Factors concerning planning
In order to transfer techniques that are practical at the scenes, it has been planned to put
emphasis on on-the-job trainings throughout the project period.
(2) Factors concerning the implementation process
The experiences and know-how together with the police officers trained in the Phase 1 of
the Project have been efficiently utilized for the implementation of the Project.
3-4. Factors that impeded realization of effects
As for spreading appropriate civilian police activities in every area of Indonesia, which isstated as the Overall Goal of the Project, it is difficult for the BPRs to spread thembecause the BPRs are just one of the police resorts among many. It is necessary to takeactions by the INP headquarters for dissemination. The Project made possible todisseminate the knowledge and experiences through the channel of the INP Institution for
Education by closely working with other components of the Program.
3-5. Conclusion
The two-phased project has strengthened civilian police activities and has developed therelationship between the police and the residents. In addition, the BPRs now function as avenue for training, and the form of “Model Police Resort” of civilian police activities has
been mostly completed at the BPRs.
3-6. Recommendation
It is crucial to sustain the outputs produced through the Project and to institutionalize thesystem or mechanism for disseminating civilian police activities by the INP headquarters.
It is recommended to take actions including but not limited to the following:(1) To institutionalize work management system to grasp and record performance ofPOLMAS activities on the ground(2) To accredit technical skill test of criminal identification as the national certificate test(3) To authorize teaching materials and methods developed by the Project(4) To disseminate the Bekasi model as POLMAS practice(5) To utilize ISI for facilitation and dissemination of POLMAS
3-7. Lessons Learned(1) To develop mechanism that make a connection between police resorts (at the fieldlevel) and the INP headquarters (at the national level)
The counterpart of the Project is not the INP headquarters but the BPRs, and feedbacks of
the Project’s experiences to the INP headquarters have been made by the Program. It is
likely to cause time lags and/or gaps between the fields and the headquarters, and it might
be better and more effective to set a mechanism to share the issues and/outputs generated
at the BPRs with the headquarters within the Project.
(2) To make clear the standpoint of supporting for the policy of the partner country (orcounterpart)
Since the Project has presented a Japanese model of civilian police activities forreferences, some of the Indonesian side had an impression of developing the Japanesemodel at the BPRs. Since the POLMAS policy has already been existed at the launchingof the Phase 2 project, it is considered to be effective, in order to promote ownership ofthe Indonesian side, if the Project made clear the purpose of implementing the Project as
supporting for the Indonesian policy.