LSI Enrolment Form
Student Information

Accommodation

Family name:(as it appears in the passport)

Accommodation type:First name(s):(as it appears in the passport)

Male
FemaleDate of birth (D/M/Y):

Room type:

Homestay
Residence
ApartmentHotel
I will arrange my own

Meals per week:(if different options are advertised)

SingleTwin (2 beds)*
Double (1 bed)*

B&B
Full-board
Half-board
Zone: (If applicable)

Homestay Supplements: (Only where advertised. Extra charges apply)Country of birth:City of birth (required for US I-20):

Private bathroom/Executive†
Close to school supplement (London and New York)†

Nationality/Citizenship:

Accommodation name:(if known)

Mother tongue:

Check-in date
(D/M/Y):

Check-out date
(D/M/Y):

Occupation:

Do you have any special requests? (e.g. medical
requirements, allergies, special diet, no cats/dogs)

If yes, please specify:

Full address:

Yes

City:

Do you smoke?
Yes
No

No

Other accommodation supplements may apply, including seasonal supplements during the summer or at Christmas.
See price list or contact the school for details.

Postcode:* 2 students booking together † Subject to availability. Please check before booking.

Passport number:

Additional Services

Country:

Would you like LSI to organise insurance?

Student email (required for
e-learning registration):
Telephone(home):Yes

No If not, you will need to organise your own medical insurance.

If you are travelling to Australia, would you like Overseas Student Health Cover?

Telephone(mobile):(Mandatory for student visa)

YesStudents under 18 years of age (19 in Vancouver):No

Would you like an airport transfer?

On arrival:(If yes, please send us your flight details)

Yes

On departure:

Name and surnameof legal guardian:
Telephone numberof legal guardian:
Email of legal guardian:

Would you like to receive your course confirmation/visa application documents by courier (express)
mail for an additional fee?

Permanent addressof legal guardian:(Not available in all destinations. Additional fees may apply. Please check the relevant school page)

Yes

No

Yes

No

No

I would also like to book the following services:
Internship Placement

City:

Postcode:

University Pathway

Payment

LSI Representative Information

At this time, I wish to pay:

Partner name/contact person:

Method of Payment:

the enrolment fee

the full fees

I wish to pay by credit card. (Please pay online at www.lsi.edu or contact LSI to arrange payment)

Country:

I enclose a cheque made payable to Language Studies International (LSI). (Not available at LSI Zurich)
Email:

Cheque amount:

Telephone:

I would like to pay via bank transfer. Please send me transfer details.

For all partner bookings, please confirm who will be responsible for the total payment of thisbooking by selecting an option below:
Partner		Student
Partner signature:

Partner and Student (please give details including amounts):

I am sponsored by:

Medical and Psychological Conditions
Do you have a disability, impairment or long-term medical or psychological condition which may
affect your studies? This includes, but is not limited to, learning disabilities, anxiety and mental
health issues, and dietary allergies.
Yes

Course Information

No If yes, please provide further information. Please see our Terms and Conditions/Health Declaration.

Declaration

School name and location:
Course name:*

Lessons/week:

I authorise any licensed hospital or physician to initiate medical treatment for myself in case of
medical emergency or for my child if he/she is under 18 years of age (19 in Vancouver).

Number of weeks:Start date
(DD/MM/YY):I confirm that I have read, understood and agree to be bound by LSI’s Terms and Conditions(www.lsi.edu/terms).

Language level:Type ofvisa sought:

In order for you or your child to study with us, LSI processes your data and/or that of your child.
How and why we do this, and your rights over this data, are in our Privacy Statement.

* Please check the relevant school page and make sure your chosen course is offered at the school you haveselected. For multi-centre courses please contact the LSI booking office.

Course Fees
Registration:

Tuition:Sundries:

Total charges for the course:I have read, understand and consent to LSI processing the data as described in our Privacy
Statement (www.lsi.edu/privacy)
Student Signature:
Date:

Housing:(Tuition includes all equipment, supplies, learning materials (print & digital), internal LSI assessments.
Course payments are subject to LSI T&Cs. See previous pages.)

Please return the completed form to the LSI booking office or to yourlocal representative.

Signature of parent/guardian:** Required if student is under 18 years old or 19 years old in VancouverSpecial Promotion Code:

Date:

LSI Terms and Conditions (Continued...)LSI Terms and Conditions
CONDITIONS OF ENROLMENT
1. Application
Please send the signed enrolment form to your chosen LSI school or
Educational Tour Operator with the enrolment fee and, if applicable, thecourier fee. Students over 18 (19 in Vancouver) must sign the enrolment
form to say that they have read and agree with these terms and conditions.
The parents or guardians of students under 18 (19 in Vancouver) must readand also sign the enrolment form on their behalf. Your privacy is important
to us. Please note that by submitting your personal data to us, you areaccepting the terms described in our privacy policy, which can be found at:www.lsi.edu/privacy
2. Payment conditions
All course fees must be paid in full no later than 30 days before the course
starts. If a booking is made less than 30 days before the course starts, thefees are immediately payable. If payment in full has not been received, youwill not be allowed to start your course.
Australia: For individual courses longer than 24 weeks, 50% of tuition
fees and 100% of all other fees must be paid in full no later than 30 days
before the course starts. If a booking is made less than 30 days before
the course starts, the fees are immediately payable. The remainder of thetuition fees is required two weeks before the start of the second study
period of any individual course.
New Zealand: All student fees are to be deposited in the following
account: Language Studies International (NZ) Ltd – Student Fees Trust
Account (details on invoice). In the event of insolvency, regulatory closure
or withdrawal, or partial withdrawal of accreditation, LSI students may
apply to dfk Oswin Griffiths Carlton for a refund of unused fees. Please postclaims to LSI Student Fees Trust, dfk Oswin Griffiths Carlton, Level 4, 52
Symonds St, Auckland 1010, NZ
3. Bank charges
LSI reserves the right to charge up to an additional 2.75% processing fee
for all credit card payments. For payments made via bank transfer, LSI
reserves the right to charge an additional fee to cover bank charges.
In both these cases, students will be informed of any such fees at thetime of purchase.
4. Visa information
It is the responsibility of the student to arrange all applicable travel
permits or visas and to have a valid passport and leave to remain for thewhole period of study. The student may be asked to make payment in fullprior to the issuing of any of the visa documentation referred to below.
LSI is not liable for any decisions made by the Immigration departmentsof the countries concerned.
UK: If your application is successful, we will provide a Confirmationof Acceptance of Studies (Tier 4 GSV and CSV applicants only). Tier 4
applicants must provide a Secure English Language Test (SELT) to establish
their level of English is appropriate before they apply for their visa.
Students whose level of English is lower than intermediate should use theStudent Visitor route SVV or ESVV. See the following website for further
details: www.ukba.homeoffice.gov.uk/studyingintheuk
USA: Once we have received your application, we will send a Proof ofFunds form, which must be completed in order for LSI to issue you a
Certificate of Eligibility (Form I-20), which is required in order to apply fora student visa at the US Consulate.
Canada: We will provide you with an invitation letter to assist you withyour visa application.
New Zealand: In accordance with government regulations, visa support(Fees Receipt and Acceptance Letter) is only issued by LSI when full
payment has been received. Full details of visa and permit requirements,
advice on rights to employment in New Zealand while studying, andreporting requirements are available through the New Zealand Immigration
Service and can be viewed on their website at: www.immigration.govt.
nz. We strongly recommend LSI NZ students to check information on thiswebsite, including but not limited to, medical certificate requirements
associated with visa applications. By agreeing to our Terms & Conditions
upon enrolment, LSI NZ students are confirming that they have been madeaware of information found on this website.
Australia: Visa application forms (Confirmation of Enrolment) may not be
issued by the school until full payment has been received and the enrolment
agreement has been signed and returned. The enrolment agreement
includes reference to the pre-departure and grievance procedures
information and can be found on our website: www.lsi.edu
Switzerland: We recommend you check the CH Immigration website
for the most up to date information about Visas and Immigration
regulations. For courses which are longer than 12 weeks, a student
visa must be obtained prior to entry into Switzerland. Fees must be paidin advance in order to obtain the documents required for the student
visa application. Please visit the website: www.bfm.admin.ch/bfm/en/
home.html for full information about visa applications and travelling to
Switzerland. The student visa application process for Zurich takes at least
3 months to complete.
5. Courier fees
If you enrol on a course in the USA less than 30 days before the course
start date and require an I-20, a courier fee of US$65 will be charged tocover the expedition of visa documentation. If you enrol more than 30days before the course start date, documentation will be sent by normal
postal service, unless you request and pay for the courier service. In
all other countries, a courier service is available on request. UK: £75,
Canada: CAD$100, New Zealand; NZ$115, Australia: AU$75, France: €115,
Switzerland: CHF165
6. Under 18 year olds (19 in Vancouver)
LSI delivers adult courses (except for programmes advertised as being for
Juniors). Therefore, students aged 16 and 17 will be attending classes andsharing facilities with students aged 18 and over. Under 18 year olds may
be required to pay a guardian fee, provide custodianship documents, livein LSI-approved accommodation, book LSI’s airport transfer service andpurchase insurance. All students under 18 (19 in Vancouver) must provide
a signed Parental Consent form prior to arrival, and for Canada they mustalso provide a signed Health Declaration and excursion waiver form.

New Zealand: Students under the age of 18 staying in family
accommodation must book half-board and a return airport transfer.
Unless otherwise requested by a parent or guardian, students under theage of 18 staying in family accommodation will be expected to return totheir accommodation by no later than 22.00 hours each evening.
7. Health declaration
Students must report on their enrolment form any mental or physicalillness, allergy, disability or condition and details of any associatedmedicines that may interfere with their ability to successfully complete
their programme, that may impact the health and well-being of any otherstudent, host or staff member, that may require monitoring, treatment or
emergency intervention of any kind during the student’s anticipated periodof enrolment, or that may require special accommodations. LSI reserves
the right to reject an applicant or terminate a student’s enrolment in the
programme if the student’s continued participation represents a risk totheir health and safety or to the health and safety of other students or
staff, or if, notwithstanding reasonable accommodations, in the opinion of
LSI, the student’s physical or mental condition makes the student unable
or unlikely to successfully complete their programme. Any refunds in suchcircumstances will be made at the discretion of LSI.
Immunizations: In order to register, all students must have had therequired immunizations, subject to the current guidelines of local medical
authorities where LSI schools operate. It is the student’s responsibility
to ensure that they have had the applicable immunizations before
departure and they may be required to provide evidence upon arrival.
More information about immunizations currently required can be obtained
from the local LSI school.
8. Additional services
Any additional services (transfers, travel, laundry, telephone costs,
excursions, medical costs, special diet, exam fees, change ofaccommodation and enrolment amendments) are not included in any
fees unless specifically stated on a valid invoice.
9. Twin accommodation
At LSI’s discretion, students may be required to book single roomaccommodation instead of twin room accommodation.
10. Travel and medical insurance
Travel and medical insurance is strongly recommended at all LSI schools
for the duration of your stay, regardless of your course length or course/
visa type. For some programme or visa types, insurance is compulsory(please check with the school for further details). It is your responsibility
to ensure that you have the appropriate cover before departure and for theduration of your stay. Students may be required to show proof of medical
insurance at the school upon arrival and may not be allowed to commencea course until satisfactory medical insurance has been obtained. Travel andmedical insurance can be purchased from a third party through LSI whenbooking. Details of what this covers are available from your Educational
Tour Operator. You are responsible for the belongings which you bring withyou to LSI schools or accommodation and for taking out insurance for yourown possessions.
Australia: The Australian government requires all students on Student
Visas to join the Overseas Student Health Cover (OSHC) scheme, a healthinsurance plan for overseas students in Australia. Payment of AU$48/
month for compulsory OSHC for the duration of the student’s visa must be
made before a visa can be issued.
New Zealand: Most international students are not entitled to publicly
funded health services while in New Zealand. If you receive medical
treatment during your visit, you may be liable for the full costs of thattreatment. Full details on entitlements to publicly funded health services
are available through the Ministry of Health and can be viewed on theirwebsite at www.moh.govt.nz. In addition, The Accident Compensation
Corporation provides accident insurance for all New Zealand citizens,
residents and temporary visitors to New Zealand, but you may still be liable
for all other medical and related costs. Further information can be viewed
on the ACC website at www.acc.co.nz.
Switzerland: We recommend all students staying for periods up to 3
months apply for full travel and medical insurance before leaving theirhome country. Once a student is at the school, we provide assistance tothose wishing to apply for Swiss medical insurance for periods of study
extending beyond this initial 3 months.
11. Postponement
In the event of a course postponement, you may be re-booked at the rates
currently in effect at the time of re-booking. 3 postponements will befree of charge, while upon a 4th postponement request, LSI will charge a
postponement fee, an amount equivalent to the registration fee.
12. Special Offers
Special Offers must be booked and paid for prior to the stated expiration
date. The relevant special offer code must be provided at the time of booking.
Promotion prices apply to new enrolments only. Existing enrolments cannot
be cancelled and rebooked at the promotion price. Only one special offer isvalid per enrolment. Special offers cannot be combined. All special offers are
subject to availability and are subject to change.
GENERAL
1. Rules and regulations
Students’ arrangements with LSI are governed by the law of the country
where the particular school attended is located.
2. Programme changes
LSI reserves the right to change course dates, course curricula, course
schedules, tutors, locations and programmes at any time at its discretion.
In cases where the course is rescheduled prior to the start of the firstcourse and the new date is unacceptable to the student, all fees will
be refunded. However fees will not be refunded for changes to weekly
timetables.
3. Arrivals and departures
Depending on the school, accommodation is booked from either Saturday or
Sunday before the course start date until the Saturday or Sunday after thecourse end date. Please check with the individual school for details. A partial
week may be counted as 1 week’s accommodation. Students arriving between

22:30 – 6:00 may be asked to book alternative accommodation in a hotel on
their first night due to late/early arrival at accommodation, or be charged an
extra night of accommodation. Certain residences may also have set arrival
times. Please check with the school for further details.
4. Residential housing deposit
A refundable deposit may be charged on arrival to students taking residential
accommodation. The deposit is returned unless there is damage, loss or
extra cleaning to be paid for on the student’s departure. In some cases thedeposit may be non-refundable if the booking is cancelled. Please refer to ourvarious accommodation brochures for further details.
5. Late arrivals, vacations and absences
If you begin your enrolment late or are absent during your course, norefund will be made for the time missed. Periods of absence cannot bemade up with a free extension of the course. Vacation dates are pre-built
into the Academic Year and students cannot make changes to these dates.
Breaks taken at other times will be marked as periods of absence. For othercourses, granting of any Session Breaks after the course has started will
be at the discretion of individual schools, according to visa regulations,and may incur a change fee (except in the USA) or be marked as a period
of absence.
6. Public holidays
Classes are normally not held and most school facilities are closed on public
holidays. All published course start dates fall on a Monday. If the Monday isa public holiday, the start date will fall on a Tuesday. Compensation will not
be made for classes not offered on public holidays.
7. Meals and classes missed
No refunds or substitutions will be made for meals or classes missed due
to exams, excursions, internships, first day orientation or other obligations
that fall outside the normal schedule.
8. Substitution policy
If, after the placement test taken on arrival at the school, a student isfound to be at a level which is not appropriate for their booked course, theschool reserves the right to place the student in an appropriate level class,or LSI centre, which may have fewer lessons and a different curriculum.
Students who do not have the ability to follow any course on offer may berequired to terminate their studies with LSI. We also reserve the right tocancel courses at short notice due to insufficient demand.
9. Books and learning materials
All books and learning materials will be made available to students during
their course. Unless otherwise stated, students share class sets of course
books and receive photo copies.
In New Zealand, Australia, Canada, France & Switzerland a materials fee
is charged. New Zealand: NZ$20 p/wk (max 20 weeks), Australia: AU$15
p/wk (max 20 weeks), Canada: CA$75 (Cambridge courses), France: €10
p/wk (max 20 weeks) & Switzerland: CHF15 p/wk (max 20 weeks).
10. Duration of lessons/timetable/class sizes
All English lessons are 50 minutes in duration unless otherwise stated.
Courses run from Monday to Friday and lessons are scheduled in themorning or the afternoon. LSI cannot guarantee a specific timetable.
11. LSI Level Policy
Through a rigorous system of skills testing, students are organised
into classes with the other students in the school who have the closest
equivalent language level. LSI operates up to six different levels, fromBeginner to Advanced, which have been closely matched to the Common
European Framework, TOEFL iBT, TOEIC, IELTS and University of Cambridge
examinations. To reach each level students must master specific levelobjectives, demonstrated through test scores and class participation.
Subject to student numbers, and ensuring the learning outcomes of every
student in the class, LSI may operate bridge classes where two LSI levels
are taught together.
12. Electives
Electives refer to the various options offered as part of LSI’s Intensive
24, 25 and 30 lessons per week programmes. Electives include, but are
not limited to, TOEFL iBT, TOEIC, IELTS, English for Business and Fluency.
For a full list of electives available, please refer to the school pages on our
website. In order to ensure all electives are available year round, subject
to student numbers and ensuring the learning outcomes of every student in
the class, courses may sometimes be combined.
13. Cambridge Language Assessment
Subject to student numbers and ensuring the learning outcomes of every
student in the class, Cambridge 30 lessons per week programmes may be
combined with LSI’s Intensive English programme and/or electives.

or she is directly or indirectly liable to pay LSI, may be expelled, suspended
or removed from the course, school and any accommodation provided.
No refund will be given and the immigration authorities will be informed.
16. Liability
The liability of LSI, its group companies, their directors, officers,
employees, affiliates, Educational Tour Operators with respect tolosses arising from negligence (except where such liability cannot be
excluded as a matter of law), breach of contract or otherwise, will belimited in all circumstances to the full amount paid to LSI or the relevant
LSI group company by the relevant student for the particular programme.
Such companies and persons will in no circumstances have any liability forindirect or consequential losses or damages.
17. Force majeure
LSI will not be liable in cases where LSI is unable to fulfil any services towhich they are contractually bound because of fire, natural disaster, actof government, failure of suppliers or subcontractors, labour disputes orother reasons which are beyond LSI’s control.
18. Codes of practice
LSI has agreed to observe and be bound by the Code of Practice for the
Pastoral Care of International Students as administered by our various
local accrediting agencies. UK: British Council & ISI Private Further
Education, USA: ACCET, Canada: Languages Canada, Australia: theAustralian National Code of Practice 2007 and the Educational Services forOverseas Students Act 2000 (ESOS Act 2000) (information on which canbe found at www.aei.gov.au), France: Qualité FLE, Switzerland: EAQUALS,
New Zealand: NZQA. We strongly recommend all LSI NZ students to check
NZQA’s website www.nzqa.govt.nz before booking. By agreeing to ourTerms & Conditions upon enrolment, LSI NZ students are confirming thatthey have been made aware of information found on this website.
19. LSI Student Code of Conduct
Students must agree to abide by LSI’s Student Code of Conduct andother policies while attending LSI. Inappropriate conduct includes but is
not limited to: (1) disruptions to the learning environment, including theclassroom and online, (i.e. use of profanity, harassment, mobile phone
use in classrooms, etc); (2) deliberate destruction, misuse, or theft of
LSI property or the property of fellow classmates; (3) violence or threatsof violence towards persons or property of students or LSI staff; (4)improper use of email or Internet access and (5) failure to comply withlocal copyright or criminal laws forbidding the misappropriation, copying oralteration of copyright-protected materials. Further details of LSI’s Code of
Conduct can be found at www.lsi.edu/code
Damage to property: LSI reserves the right to charge students who
engage in vandalism, graffiti or criminal damage of any kind for the repair/
replacement cost of any damage they cause. LSI also reserves the rightto charge students responsible for damage caused to LSI property or 3rdparty property by accident.
20. Student Visa UK, USA, Canada, New Zealand & Australia
At all LSI schools full attendance is expected. Student visa holders are
required to provide LSI with a current residential address and telephone
number at all times, maintain satisfactory academic progress andmaintain satisfactory attendance, (subject to the school’s own attendance
policy). Students who fail to show up for their enrolment or do not
maintain satisfactory attendance will be reported to the Department of
Immigration and Citizenship (DIAC) in Australia, The Border Agency in
the UK, Department of Homeland Security (DHS) in the USA, Citizenshipand Immigration Canada (CIC) in Canada, or to New Zealand Immigration
Services. In the UK, for students on Tier 4 visas, if 10 contact days are
missed consecutively the student will be reported to the UK Border Agency.
Information collected by LSI which personally identifies a student andinformation regarding a student’s course progress may be shared with
the Australian State and Federal or British government, Department ofHomeland Security, state and accrediting agencies (USA), designatedauthorities, the Tuition Protection Service (Australia), students’ parents,
LSI staff and Educational Tour Operators. This information may include
personal and contact details, course enrolment details and changes, andcircumstances of any suspected breach by the student of any visa condition.
21. Prices
LSI has the right to change prices due to tax increases, governmental actions
or other events beyond LSI’s control. Prices listed for third party suppliers,
including residence accommodation, are subject to change. If third party
suppliers increase their prices after LSI has listed its annual prices, LSI
reserves the right to pass on these increases to students. New Zealand:
All fees, except homestay fees, are subject to a 15% government tax (GST).
Should this be increased, our fees will increase accordingly.

14. Change fees
A minimum of 2 weeks’ notice is required for any change (2 weeks’notice in USA). If you request a change of school location, course dates,
accommodation or programme type after your course has started, youwill be charged a change fee of UK: £60, Canada: CAD$100, New Zealand;
NZ$100, Australia: AU$100, France: €100, Switzerland: CHF100, whichis payable at the time the request is made. LSI is not obliged to fulfil
any change request. If changing to a location where fees are lower, thedifference in fees will not be refunded. If changing to a more expensive
location or programme, the difference in fees will be charged. You will not
be charged a change fee if you extend your course.
All changes are subject to LSI’s discretion and require approval of theProgramme Director. It is the responsibility of the student to pay for any
course or accommodation extensions. Any change of tuition resulting in a
reduction in lessons will be treated as a termination of the existing booking
and rebooking (except in the USA), and will thus be subject to the standard
terms & conditions governing terminations (see ‘Termination Policy’).
In addition, certain visa types may disallow changes to course type andlength. Please ask the school for more information at the time of booking.

22. Fees outstanding
Tuition fees include lessons, orientation meeting, use of computer room andinternet in school, placement and progress testing, E-LSI online learning
system, and a LSI certificate on completion of the course. LSI reserves theright to withhold the granting of a certificate attained by a student if tuition
fees or any other fees remain outstanding, or other conditions are not met.

15. Expulsion/Suspension
Any student who commits a criminal offence, violates the LSI Code of
Conduct or a school behavioural policy, has a poor attendance record(based on the school’s attendance policy, whether or not such attendanceis in breach of any visa attendance requirements), is absent for 10
consecutive days without notification (USA), or fails to pay an amount he

24. Online Learning
Online classes may be recording for training and quality assurance
purposes. Changes to or cancellations of on-line lessons must give atleast 36 hours notice. Cancellations made after this time will result in alost class.

23. Photography, Filming and Sound Recording
LSI or the Educational Tour Operator may arrange to photograph or shootvideo footage of students or use their written feedback for promotional
purposes, both printed and online.
UK, France, Switzerland: students (and their parent/guardian if under
18 will be asked to give consent before any specific photography, filming or
recording to agree to their participation. Withdrawal of consent can be madeat any time by emailing info@lsi.edu
Rest of World: Any student who does not wish to participate should advise
us at the time of booking and state at the time of the photographing or video
shooting the wish not to participate. By accepting these terms and conditions
the student (and their parent/guardian if under 18) gives consent to the useof these photographs or video footage without further consent or notification.

REFUND POLICY
1. Service Charges
Unless otherwise stated, enrolment fees are non-refundable. All other service
charges having already been incurred by LSI, including but not limited to,courier fee, accommodation placement fee/deposit and medical insurance,
will not be refunded (up to a maximum charge of US$250 for LSI schools in
California and US$500 in other LSI USA schools).
2. Visa denials
On written notification of a visa rejection and receipt of relevant supporting
documentation, 100% of fees will be refunded less enrolment fee,accommodation placement and all other (utilised) service charges. In allcases where a visa or visa support documentation has been issued, therelevant immigration authorities will be informed.
Australia: In Brisbane, in accordance with the Education Services forOverseas Students Act 2000, all course fees (tuition and non-tuition) will be
refunded minus the lesser of the two following amounts a) 5% of the course
fees received by LSI b) AU$500.
3. Cancellation before the course start dateAll cancellations must be in writing and sent by e-mail or post. The date ofarrival at LSI of the email or of the letter determines the period of notice tobe applied. Cancellations in the US may be made verbally.
3(a), Tuition
UK, Australia, France & Switzerland: For cancellations made 31days or more prior to the course start date, all tuition fees are refunded.
For cancellations made 1-30 days prior to the course start date, 2 weeks
tuition fees are charged.
New Zealand: (in accordance with the NZQA and LSI refund policy).
For cancellations made prior to the course start date, all tuition fees
are refunded.
USA: California For cancellations made prior to or on the course
start date, all tuition fees are refunded minus US$250 in non-refundable
enrolment/service (non-tuition).
Massachusetts and New York LSI will retain cancellation fees
equivalent to 4 weeks’ worth of RRP tuition fees as listed on our website.
I-20 transfers - LSI cannot transfer students’ I-20s to other institutions
without having formally enrolled students at the school - i.e. without thestudent having started the first week of their programme. Students who do
not arrive to start their course will have their I-20s cancelled.
Canada (Toronto): For cancellations made less than 7 days after thecontract is made, 75% of all tuition fees are refunded (maximum $400
retained by LSI). For cancellations or dismissals from the program 30 daysor more before the start of the course, 75% of all tuition fees are refunded.
For cancellations or dismissals less than 30 days before the start of thecourse, 60% of all tuition fees are refunded.
Canada (Vancouver): For cancellations made less than 7 days after
the contract is made, 95% of all tuition fees are refunded (maximum $250
retained by LSI). For cancellations or dismissals from the program 30 daysor more before the start of the course, 90% of all tuition fees are refunded.
For cancellations or dismissals less than 30 days before the start of thecourse, 80% of all tuition fees are refunded.
3(b), Accommodation
UK, Canada, New Zealand, Australia, France & Switzerland:
For cancellations made 14 days or more prior to the course start date,
all accommodation fees are refunded, less any penalties incurred by LSI
from 3rd party suppliers. For cancellations made 1-13 days prior to thecourse start date there is a charge of either 2 weeks accommodation feesor any penalties incurred by LSI from 3rd party suppliers (whichever is thegreater sum).
USA: For cancellations made 30 days or more prior to the course startdate, 100% of the accommodation fees will be refunded, less any actual
housing costs incurred by LSI, including penalties from 3rd party suppliers.
If less than 30 days’ notice is provided for a cancellation, there is a chargeof either 2 weeks accommodation fees or any penalties incurred by LSI
from 3rd party suppliers (whichever is the greater sum).
4. Termination Policy – Cancellation after the course
has started‘Termination’ means stopping or leaving all or part of the course orcourses booked, including extensions, once the first course has started.
When determining the number of weeks completed, outside of California,
a partial week will be counted as a whole week, provided the student waspresent at least one day during the scheduled week. In California, tuition
fees for partial weeks are accounted for pro rata. Discounted tuition
and accommodation packages used by the student will be charged at therecommended retail price, as listed on our website, when any refund is
calculated. In all cases additional service charges (airport transfers,
courier fees, enrolment fees, insurance, accommodation placement
fee, programme supplement fee, etc.) are non-refundable and written
notification of termination must be given to the school Principal or Director(In the US, notification of termination may be verbal.) Students who
terminate their programme may not be eligible to receive a LSI certificate
and will not be allowed to stay in LSI accommodation.
4(a), Tuition
UK, Australia, France & Switzerland: No refunds will be made fortuition. Tuition fees are non-transferable to other students. Tuition fees
paid cannot be converted to alternate courses.
USA: If the student terminates after having completed more than 60%of the program in California or 50% in New York and Massachusetts,
there is no refund. In all other cases, unused tuition fees are refundable.
Unused tuition fees are calculated as follows: the amount owed equals
the daily charge for the program (total institutional charge, divided by
the number of days or hours in the program), multiplied by the number ofdays student attended, or was scheduled to attend, prior to withdrawal.
The value of tuition taught is based on RRP prices as listed on our website.
For terminations, I-20s will be cancelled immediately. Students wishing totransfer their I-20s to other institutions should check with their LSI schoolfor conditions. Extensions are treated as new programmes and are subject
to standard termination fees.

California Tuition fees for unused classes are refunded minus US$250 in
non-refundable enrolment/service (non-tuition. Please note, in California a
student may cancel a programme (as opposed to terminate a programme)
either on the first day of class or the 7th day after the enrolment agreement
is signed, whichever is later.
Massachusetts and New York For students whose last day of
attendance occurs at any point in the first four weeks of their initial periodof financial obligation, the institution will retain the charges applicable tothe first four weeks. For students whose last date of attendance occurs
after the first four weeks but before or at the mid-point of their period offinancial obligation, the institution may retain a prorated amount of tuition.
For students whose last date of attendance occurs after the midpoint, theinstitution will retain all of the charges for that period.
Canada (Toronto): Students wishing to terminate must give 4 weeks’notice to the School Director. The refund will be calculated as follows
according to the percentage of the course completed including the notice
period: 0-10% of the programme has been completed: 50% refund ofunused tuition fees, 11-29% of the programme has been completed:
30% refund of unused tuition fees, 30% or more of the programme hascompleted: 0% refund of unused tuition fees.
Canada (Vancouver): Students can withdraw at any time without
advanced notification. The refund will be calculated as follows according
to the percentage of the course completed including the notice period:
0-10% of the programme has been completed: 70% refund of unused tuition
fees, 11-29% of the programme has been completed: 50% refund of unusedtuition fees, 30% or more of the programme has completed: 0% refund ofunused tuition fees.
4(b), Accommodation
UK, USA, Canada, Australia, Switzerland & France: Students
must give 4 weeks’ notice in writing to the School. A refund will be made of
the unused accommodation fee less the applicable notice period and theapplicable change fee. Penalties incurred by LSI from 3rd party suppliers
as a result of accommodation terminations will be charged to the student(if in excess of any fees held from the notice period). For terminations madeafter 50% of the booking has been completed, no refund will be given in
the UK.
5. New Zealand Termination Policy:
LSI NZ provides Termination refunds based on the package price (tuition,accommodation & all other service charges). For courses of 3 months or
longer, students withdrawing within the first 10 working days of the course
must be refunded in full less a deduction for costs incurred by LSI, up toa maximum of 25% of the fee total paid. LSI will provide the student withdetails of the cost components for the purpose of working out the maximum
deductible percentage. In the event of a dispute over the cost component
deducted, the student can contact iStudent Complaints by phone on 0800 00
66 75 or visit the iStudent Complaints website: www.fairwayresolution.com/
istudent-complaints. (For Domestic Students: for courses of 3 months or
longer, withdrawals made within the first 8 calendar days of the course will be
refunded in full less a deduction of 10% or $500 payable to LSI, whichever isthe lower amount).
Where a foreign student enrolled on a course of study that is less than threemonths’ duration withdraws from such a course, the following minimum refund
entitlement will apply:a) For courses of up to and including four weeks and six days: where a student
withdraws within the first two days of the course LSI will retain 50% of the fullamount and refund the balance to the student. b) For courses of five weeks ormore but less than three months: where a student withdraws within the first
five days of the course LSI will retain 25% of the full amount and refund thebalance to the student. Otherwise there are no refunds.
6. Method of Refund Payments
Refunds will be made via the Educational Tour Operator to whom the fees
were originally paid, or via the same payment method and destination fromwhich the fees were originally paid. For a calculation of fees refundable,please see above. With the exception of students studying in California,
refunds made via an Educational Tour Operator are subject to the
Educational Tour Operator’s own cancellation refund policies. All refunds
will be made within 45 days of written notification unless otherwise stated.
Australia: Refunds will be paid within 14 working days of written
notification. In accordance with sections 27-31 of ESOS Act 2000, providing
the student has not withdrawn before the default day, LSI will pay a fullrefund to the student within 14 days if the course being offered does notcommence on the agreed starting day or the course stops being provided
at any time after it starts and before it is completed. This agreement andthe availability of the complaints and appeals process does not prevent thestudent from taking action under Australia’s customer protection laws.
New Zealand: LSI NZ is a booking, placing, and collection agent forHomestay (HB & B&B) and Hostel Accommodation. Any accommodation
refunds will be made to the student on completion of the course if thestudent has given 2 weeks’ notice in writing.
LEGALLY BINDING
The LSI Enrolment Agreement is legally binding when signed by the student
and/or the student’s legal guardian, and is accepted by LSI.
SUBJECT TO CHANGE
These Terms and Conditions may differ according to any changes inpolicy made by the accrediting body or government where the school islocated. You will be notified at the time of booking of any such amendments.
Any dispute, claim or other matter arising will be subject to the current
laws in the destination country.

All prices & dates in this brochure are correct at the time of printing,but are subject to change.