English Language Program

2024 Program Guide

esl.ucalgary.ca

Table of Contents
English Language Program Office (ELP) .................................................................................................................................. 1
Your Courses.......................................................................................................................................................................... 2
Rules and Regulations of the Program....................................................................................................................................... 2
Warnings and Dismissals............................................................................................................................................................ 2
Levels ......................................................................................................................................................................................... 3
Class Schedule ............................................................................................................................................................................ 3
Grades and Certificates .............................................................................................................................................................. 4
Course Evaluations..................................................................................................................................................................... 4
Professional and Continuing Education Account (formerly known as Destiny One) ................................................................. 5
Desire2Learn (D2L)..................................................................................................................................................................... 5Campus Access ...................................................................................................................................................................... 6
IT Account & Multi-Factor Authentication (MFA) ...................................................................................................................... 6
UPass .......................................................................................................................................................................................... 7
Unicard ....................................................................................................................................................................................... 8
Recreation Facilities ................................................................................................................................................................... 8
Lockers ....................................................................................................................................................................................... 8
Wireless Access (Wi-Fi) .............................................................................................................................................................. 9
Libraries and Computers ............................................................................................................................................................ 9
Printing, Photocopying and Scanning ........................................................................................................................................ 9
Lost and Found........................................................................................................................................................................... 9
Homestay ............................................................................................................................................................................ 10
Activity Program .................................................................................................................................................................. 11
Health and Safety ................................................................................................................................................................ 11
Health Insurance ...................................................................................................................................................................... 11
Medical Services ...................................................................................................................................................................... 12
Mental Health Services ............................................................................................................................................................ 12
Vaccinations ............................................................................................................................................................................. 13
Campus Emergency App .......................................................................................................................................................... 13
Campus Safewalk ..................................................................................................................................................................... 13
Campus Evacuation Plan & Assembly Points ........................................................................................................................... 13
Sexual Violence Support Center .............................................................................................................................................. 14
Visas and Permits ................................................................................................................................................................ 14
Living in Canada ................................................................................................................................................................... 14
Money Matters ........................................................................................................................................................................ 14
Cellphones ............................................................................................................................................................................... 14
Public Transportation............................................................................................................................................................... 15
Climate and Weather ............................................................................................................................................................... 15
Food and Diet........................................................................................................................................................................... 15
Personal Hygiene ..................................................................................................................................................................... 16
Garbage, Recycling, and Compost ........................................................................................................................................... 16
Cigarettes, Alcohol and Cannabis ............................................................................................................................................ 16
Going Out ................................................................................................................................................................................. 16
Things to Do on Campus .......................................................................................................................................................... 17
Campus Map........................................................................................................................................................................ 18
Campus Tour Worksheet ..................................................................................................................................................... 20
Find Your Next Course ......................................................................................................................................................... 21
Notes ................................................................................................................................................................................... 21
Notes ................................................................................................................................................................................... 22

Welcome to the University of Calgary
Welcome to Canada and to the University of Calgary English Language Program. This program guide has been designed to help
you prepare for your ESL program and to enjoy your study abroad experience.

English Language Program Office (ELP)The English Language Program (ELP) office is always happy to answer questions and help you plan your English as a second
language studies. Please contact us by email, phone or in‐person.
A direct but respectful approach is the best way to deal with problems in Canada. Follow the steps below if you have any concerns
about your classes or issues with an instructor, student, or homestay host.

Discuss the problem
directly with the person
involved and try to find asolution together.

1

2

If it is not appropriate to discuss the issue
directly with the person involved, or if
the problem continues, contact the
English Language Program office andprovide details of concern or issue.

Type of Inquiry

Email Address

Phone Number

Generalesl@ucalgary.ca

403‐220‐3301

Homestayhomestay@ucalgary.ca

403‐703‐1875 (homestay emergencies only)

Activities

activityprogram@ucalgary.ca

403‐542‐3790 (activity emergencies only)

Hours
Monday to Thursday: 8:30am – 4:30pm
Friday: 8:30am – 4:00pm
Location
University of Calgary
Education Tower, Floor 11, Room 1121
2500 University Drive NW
Calgary, AB, CANADA
T2N 1N4
Social Media
Follow the English Language Program’s social media pages to get information about our programs and to view Activity Program
photos.

Facebook@ucalgaryESL

1Instagram@ucalgaryELP

ELP Program Guide | UNIVERSITY OF CALGARY

Youtube@ucalgaryELP

Your Courses
Rules and Regulations of the Program1.

Students are required to communicate in English at all times. In an effort to promote English communication and to not
exclude students who do not share the same first language, an English‐only policy is in effect in classrooms, the Seminar
Centre, and during activities.

2.

Attendance in all classes is required. In the case of an absence, it is the student’s responsibility to contact their instructors
to make up any missed classwork or assignments. In the case of late enrolment or early departure, any missed classes will
be considered as absences. Note that all cases of absences, including those due to sickness, immigration/housing meetingsor religious observance, are recorded as absences. Additionally, being late three times or sleeping in class will beconsidered the same as one absence. Students with less than 90% attendance will not receive a certificate of completionat the end of the program (see page 4 for more information).

3.

Students are expected to attend classes up until the last day of the program. Students who have to leave the program
early, for any reason, are required to notify the ELP office in writing. Semester and ACC students may be able to request
early final exams if proof of early departure (e.g. departure flight ticket) is provided to the ELP office by the second Fridayof the program.

4.

Cellphones should be turned off or on silent mode during class time. Students using cell phones in‐class without explicit
permission from their instructors will be asked to leave the class.

5.

In Canada, sleeping in class is considered rude and disrespectful to the rest of the class. If a student is found sleeping inclass, the student will be given one verbal warning. If the behavior continues, the student will be asked to leave the class.

6.

All students registered for English Language Program activities are required to sign the necessary waivers before they
participate in any activities. Students must follow all safety rules. Students who do not follow the necessary safety
precautions will not be allowed to further participate in the activities.

7.

The English Language Program seeks to create and maintain a positive and productive learning environment, and will deferto the University of Calgary's Student Non‐Academic Misconduct Policy and Procedure. Students and staff are expected torespect the dignity of everyone involved in the program. Any form of harassment or prejudice will not be tolerated. For
more information, refer to conted.ucalgary.ca/international/info/conduct.jsp.

8.

Students must abide by the University of Calgary Policies & Procedures, and Canadian federal, provincial, and municipal
laws at all times. The University of Calgary will not accept any responsibility for students who do not comply with Canadian
laws.

9.

The University of Calgary does not award credits for its English as a Second Language courses. However, it is possible thatstudents may receive credits from their home institutions. The student is entirely responsible for all inquiries andarrangements regarding credits.

Warnings and Dismissals
Warnings and dismissals cover but are not limited to the English‐only policy, cellphones in class, and sleeping in class. If students
do not follow the rules and regulations of program, they will receive:
1.

Reminder: Instructors/staff will give students a verbal reminder of program rules and notify the Teaching and Learning
Manager. One verbal reminder is given per class and activity.

2.

Warning 1: Formal written warning, no suspension. One first warning per program.

3.

Warning 2: Formal written warning, the student is removed from and marked absent from 1 day of classes and/or activities.
One second warning per program.

4.

Warning 3: Final formal written warning, the student is removed from and marked absent from 3 days of classes and/or
activities. One third warning per program.

5.

Dismissal: Expulsion from the program.

Students will meet with the Teaching and Learning Manager for all formal warnings. Partner universities and funding agencies
are notified of all warnings.

ELP Program Guide | UNIVERSITY OF CALGARY 2

Levels
The English Language Program offers classes from the High Beginner to Upper Advanced levels. Students are assigned levels
based on a thorough two‐stage proficiency test in most programs, including their performance on an online placement test
and subsequent in‐class diagnostic testing. Placement test and in‐class diagnostic test results are used for internal purposes
only – they will not be shared or used to determine your grades.
All new and returning students are required to write a placement test. Returning students who received a grade of B+ or higher
in the previous program will automatically move to the next level. Some exceptional students may skip a level due to placement
test performance. Students with grades of B‐ or lower will be placed based on placement test performance. In rare cases we
may ask a student to go up or down levels.
Please note that levels in the Intensive Program are not the same as levels in the Semester Program because the programs
have different focus and structure. If you register for both the Intensive Program and the Semester Program and are placed in
the same level, this does not mean that you are repeating the same class.

Class Schedule
You will receive your personalized class schedule on the first day of the program. Your classschedule will include your class levels and classroom locations.
To locate UCalgary buildings and classrooms, use the main campus map or the Interactive Room
Finder: ucalgary.ca/about‐ucalgary/our‐campuses/campus‐maps‐and‐room‐finder.
Scan for campus map

Sample Class Schedule: Semester Program
MondayTuesday

WednesdayThursdayFridayGrammar
9:00am ‐ 10:20am
Reading & Writing
10:30am ‐ 12:00pm
Speaking & Listening
1:00pm – 3:00pm

Grammar
9:00am ‐ 10:40am
Reading & Writing
11:00am ‐ 12:30pm
Speaking & Listening
2:00pm – 4:00pm

Grammar
9:00am ‐ 10:20am
Reading & Writing
10:30am ‐ 12:00pm
Speaking & Listening
1:00pm – 3:00pm

Grammar
9:00am ‐ 10:40am
Reading & Writing
11:00am ‐ 12:30pm
Speaking & Listening
2:00pm – 4:00pm

Grammar
9:00am ‐ 10:20am
Reading & Writing
10:30am ‐ 12:00pm

Sample Class Schedule: Intensive Program
MondayTuesday

WednesdayThursdayFridayESL
9:00am – 12:00pm
Pronunciation
1:00pm – 3:30pm

ESL
9:00am – 12:00pm
Literature Circle
1:00pm – 3:30pm

ESL
9:00am – 12:00pm
Pronunciation
1:00pm – 3:30pm

ESL
9:00am – 12:00pm
Literature Circle
1:00pm – 3:30pm

ESL
9:00am – 12:00pm

Sample Class Schedule: Language & Culture Course
MondayTuesday

WednesdayThursdayFridayESL
9:00am – 12:00pm
ESL
1:00pm – 3:00pm

ESL
9:00am – 12:00pm
ESL
1:00pm – 3:00pm

ESL
9:00am – 12:00pm
ESL
1:00pm – 3:00pm

ESL
9:00am – 12:00pm
ESL
1:00pm – 3:00pm

ESL
9:00am – 12:00pm

Sample Class Schedule: Academic Communication Certificate

3

MondayTuesday

WednesdayThursdayFridayEAP 220 / 225
8:30am ‐ 10:20am
EAP 230
10:30am ‐ 12:15pm

EAP 220 / 225
8:30am ‐ 10:35am
EAP 235
11:00am – 1:00pm

EAP 220 / 225
8:30am ‐ 10:20am
EAP 230
10:30am ‐ 12:15pm
EAP 249
2:00pm ‐ 4:00pm

EAP 220 / 225
8:30am ‐ 10:35am
EAP 235
11:00am – 1:00pm

EAP 220 / 225
8:30am ‐ 10:20am
EAP 230
10:30am ‐ 12:00pm

ELP Program Guide | UNIVERSITY OF CALGARY

Grades and CertificatesSemester Program, Intensive Program and Language & Culture Course students who attend 90% or more of classes (i.e. 3
absences or less in the 4‐week Intensive Program, 4 absences or less in the 5‐week Intensive Program, 2 absences or less in the
Language & Culture Course, and 16 absences or less in the Semester Program) will receive a certificate of completion at theend of the program. Academic Communication Certificate (ACC) students who attained a minimum of C (or CR) in all courses
will receive an Academic Communication Certificate parchment in accordance to the terms outlined onconted.ucalgary.ca/info/graduation.jsp.
Students will also receive an English Language Program student assessment outlining their courses, levels, and grades. Final
grades will be shown in a numeric (percentage) format and a letter grade format. Unless otherwise stated, students will receive
student assessments 3 workweeks after the program has ended. Student assessments will be mailed to the preferred mailing(postal) address listed in your Destiny One account. Please make sure that the mailing address in your Destiny One account iscorrect.
Grading System
Letter Grade
A+

Percentage
95 ‐ 100A

90 ‐ 94A‐

85 ‐ 89B+

80 ‐ 84

B
B‐
C+
C
C‐
D
F
CR

75 ‐ 7970 ‐ 74
65 ‐ 69
60 ‐ 64
55 ‐ 59
50 ‐ 54
0 ‐ 49NC

Description
Outstanding
Excellent: Superior performance, showing comprehensive understanding of subject
matter.
Very Good: Approaching excellent performance.
Good: Clearly above average performance with knowledge of subject matter generally
complete. Required proficiency to advance to next level.
Satisfactory: Possesses a basic understanding of the subject matter.
Approaching satisfactory performance.
Marginal: Limited performance, with some understanding of the subject matter.
Minimal: Limited performance, insufficient preparation to advance to the next level.
Approaching minimal performance.
Unsatisfactory: Poor performance overall.
Fail: Failure to meet course requirements.
Completed Requirements
Not Complete: The NC grade is assigned to students who formally withdraw from thecourse after the program start date.

English Language Program certificate or student assessment reprints are available for $10 per document. To request a reprint,
please contact the ELP office.
Official Continuing Education transcripts are available for $10 per official transcript. To request an official Continuing Educationtranscript, please go to conted.ucalgary.ca/info/transcripts.jsp. Unofficial transcripts are available through your Destiny One
account at no cost. To access, login to your Destiny One account and go to “My Enrolment History”, choose
the “Completed” tab, and click the “Print Unofficial Transcript” button.
Grades will not be released by telephone or email.
For appeals and reappraisals of grades, please follow the procedure on conted.ucalgary.ca/info/appeals.jsp.

Course Evaluations
During every English Language Program course, students are presented with an opportunity to evaluate the course andinstructor. These evaluations are anonymous. Responses are reviewed by English Language Program staff and instructors, andare used to improve course design and delivery.

ELP Program Guide | UNIVERSITY OF CALGARY 4

Professional and Continuing Education Account (formerly known as Destiny One)You created a Professional and Continuing Education account when you registered with the English Language Program. It
provides you with access to your student portal. You can use your account to:






View and update your personal information (e.g. email address, mailing address, phone number, etc.)
Access English Language Program course materials through Desire2Learn (D2L)
Pay outstanding tuition and fees online
Register for activities online
Other Continuing Education services

To login to your Professional and Continuing Education account, follow the steps below.
1.

Go to conted.ucalgary.ca2.

Click “Login” and choose “My Account”.

3.

Enter your Professional and Continuing Education username and password, and click “Log in”.
Professional and Continuing Education Username: ___________________
Professional and Continuing Education Password: ___________________

Note: Your Professional and Continuing Education username is your UCID – an 8‐digit University of Calgary student
identification number. You can find your UCID on your Letter of Acceptance. If you do not remember your Professional andContinuing Education username or password, click the “Forgot Username” or “Forgot Password” links on the login page torecover it.
Please ensure that the ELP office has up‐to‐date information regarding your mailing address, phone number, and email address.
To update your contact information, login to your Professional and Continuing Education account, go to “My Profile”, update
the applicable fields, and click “Save”.

Desire2Learn (D2L)
Desire2Learn (D2L) is an online learning management system that provides students with access to course content, quizzes,
grades and more.
To login to D2L, follow the steps below.
1.

Go to conted.ucalgary.ca2.

Click “Login” and choose “My Account”.

3.

Login with your Destiny One username and password, and click “Log in”.
Note: Your Destiny One username is your UCID. If you forgot your username or password, click the “Forgot Username” or“Forgot Password” links to recover it.

4.

You will now see your home page. Click on the yellow “Access Desire2Learn” button.

5.

You will find your ESL programs and courses under “My Courses”.

Most English Language Program D2L courses expire 1 year after the course end date.

5

ELP Program Guide | UNIVERSITY OF CALGARYCampus Access
IT Account & Multi‐Factor Authentication (MFA)
An IT account is a unique digital identify that provides access to campus services. You will need an IT account to:Access campus Wi‐Fi

Access your UCalgary email addressSubmit your unicard photo online

Access campus computers and printersAccess the UPass (eligible full‐time students enrolled in a program 13‐weeks or longer only)

Access other campus services

A system‐generated email with IT account registration instructions was sent to you approximately 40 days before the program
start date. If you haven’t completed the registration, please follow the steps below.
PART A: Create an IT Account1.

Go to itregport.ucalgary.ca

2.

Check the box to agree to the terms and click “Continue”.

3.

Enter your UCID number (located on your acceptance letter), last name (family name), and date of birth (birthday).
Click “Continue”.

4.

Check your email for an activation code sent from donotreply@ucalgary.ca. Enter the activation code.

5.

Choose and answer 5 of the 10 security questions.

6.

Create a password.

7.

Your IT account is successfully created! Please remember your UCalgary email, IT username & IT password.
IT Username: ______________________________

UCalgary Email: ____________________________IT Password: ______________________________
8.

Note: The ELP office will continue to contact you through your personal email (i.e. the email address you used toregistered with the English Language Program), not your UCalgary email. The only time you will need to access your
UCalgary email is to check for the email that notifies you when your unicard is ready for pickup and when requesting
access to the UPass.

9.

IMPORTANT: Wait at least 30 minutes before using your IT account and UCalgary email, and before continuing to thenext step.

PART B: Set‐Up Multi‐Factor Authentication (MFA)
1.

On a computer, login to your UCalgary email at office365.ucalgary.ca by entering your IT username and password

2.

You will see a “More information required” pop‐up window. Click “Next” 3 times until you see a QR code.

3.

Using the cellphone that you will bring to Calgary, download the Microsoft Authenticator app.

4.

Open the Microsoft Authenticator app, click on “+”, select “Work or school account”, and click “Scan QR code”.

5.

Use the Microsoft Authenticator app to scan the QR code. After you scan the QR code, click “Next”

6.

Note: If you cannot scan the QR code, click on "Can't scan image?” This will give you a code and URL to enter manuallyinstead.

7.

On your cellphone, you will be prompted to approve a sign‐in notification on the app for practice. Check your cellphone
for a Microsoft Authenticator sign‐in notification, enter the 2‐digit number, and click “Yes”.

8.

On your computer, press “Next” and then “Done”.

9.

MFA is now successfully setup and ready to use! Every time you login to your UCalgary email, you will be asked toapprove the login through the Microsoft Authenticator app.

Access to your IT account will expire 4 weeks after the program end date.

ELP Program Guide | UNIVERSITY OF CALGARY 6

UPassThe UPass (university transit pass) allows eligible students to have unlimited access to Calgary Transit services (public buses
and c‐trains) each term. The Winter UPass is valid from January – April, the Spring UPass from May – August, and the Fall UPassfrom September – December.
UPass Requirements
Students can access the UPass directly on their mobile devices through the My Fare app by meeting all the follow requirements:
 Be a full‐time student enrolled in an English Language Program course 13 weeks or longer.
 Paid the program tuition in full.
 Have a valid IT account & UCalgary email address (refer to page 6).
 Requested access to the UPass 15 days or more before the start of every term by following the steps #1 ‐ #5 below (if you
are a returning student and already have a MyID account, you can skip steps #2 ‐ #5).
How to Request Access to the UPass
1.

Go to survey.ucalgary.ca/jfe/form/SV_dmxZX414MapBzmu. Complete the UPass Access Form torequest access to the current term’s UPass.

Note:


Students who request access to the UPass 15 days or more before the program begins will see
the UPass in the My Fare app by the program start date (the Spring UPass does not begin until
May 1).



Students who request access to the UPass after this date may receive delayed access to the UPass.



UPass access requests cannot be accepted after the first calendar month of the term.

Scan for UPass
Access Form

2.

Download the My Fare app from the App Store (iOS) or Google Play (Android).

3.

Create a “MyID account” with your UCalgary email address (IMPORTANT: do not use your personal email).
a) Tap the menu icon in the top right corner of the My Fare app, tap “Profile”, select the “New Account” tab, andtap “Sign up using Calgary MyID”.
b) Scroll down until you see “New to myID?”, click “Create a MyID account”, and create your “MyID account” using
your UCalgary email address (IMPORTANT: do not use your personal email).

4.

Enter your unique verification code.
a) A unique verification code will be emailed to your UCalgary email address.
b) Login to your UCalgary email address at office365.ucalgary.ca by entering your IT username & password, andopen the email from myID@services.calgary.ca.
*If you do not receive the verification code, contact My Fare at 403‐268‐1969 or myfare@calgary.ca.
c)5.

Enter the verification code in the “One time passcode” box and click “Submit”.

Your MyID account is successfully created! Please remember your MyID username and password.
MyID Username: __________________MyID Password: __________________How to Use Your UPass
Before riding the bus or c‐train, activate your UPass by going to your My Fare “Ticket Wallet”, selecting the UPass, and tapping“Activate” (this is a one‐time activation). To use your UPass, open the My Fare app and go to your “Ticket Wallet”.

7

On the bus: Tap your UPass bar code against the onboard scanner (located near the bus driver). If asked, show yourpass to the bus driver.

On the train: There is no onboard scanner. You only need to show your UPass if requested by a Calgary Transit Peace
Officer.

ELP Program Guide | UNIVERSITY OF CALGARYUnicard
The unicard (University of Calgary ID Card) acts as an access card to printing services, libraries, recreation facilities, and otheruniversity services. To get a unicard:1.

Go to unicardphoto.ucalgary.ca and login using your IT account credentials (IT username and password).

2.

Upload a photo of yourself.
Note: If you cannot submit your photo online, please email your photo, UCID and full name tocampusservicecentre@ucalgary.ca instead.

3.

An email will be sent to your UCalgary student email when your unicard is ready for pick up.

4.

After you receive this email, you may go to the Campus Service Centre located on the 1st floor of the International
House (IH) to pick up your unicard. You will need to bring your government‐issued photo ID (passport or driver’s
license) and your UCID.

If you lose or damage your unicard, you will be required to pay for a replacement card. Replacement cards can be purchased
at the Campus Service Centre (International House main lobby) for a fee of $20.

Recreation Facilities
Students enrolled in programs 3‐weeks or longer (excluding Explore) will have the opportunity to use the University of Calgary’s
recreation facilities throughout the duration of the program. These facilities include a swimming pool and diving platforms,
indoor running track, weight training room, super circuit, indoor rock climbing room, skating rink, racquetball and squash
courts, and four gymnasiums. For more information, including hours of operation, please visit the UCalgary Active Living
website: active‐living.ucalgary.ca/facilities.
To use the recreation facilities, follow the steps below. Intensive Program students must complete step #1 by the first Fridayof the program. Semester Program and ACC students must complete step #1 by the second Friday.
1.

Go to survey.ucalgary.ca/jfe/form/SV_4T46MzDwR3DM55I and complete the registration form.

2.

An email will be sent to your personal email when your registration has been processed.

3.

To enter the recreational facilities, scan your unicard at the gates.
Note: Before using the Fitness Centre for the first time, you must activate your unicard at the
Fitness Centre (KNB155) or Client Services (KNA104) desk

Scan forregistration form

Access to the recreation facilities expires on the last day of the program. Students who are continuing their studies in the nextterm must register for access to the recreation facilities again.

Lockers
Rental lockers are available for a fee of $20 per term. If you would like to rent a locker on the 1st floor of the Education Classroom
Block (EDC), please visit the ELP office.
To open the lock, please watch the instructional video provided by the University of Calgary Students’ Union:
youtu.be/GguXCZrkBEk.or follow the instructions below.
1.

Turn dial to the right, passing ‘0’ twice and then stopping at the combination’s first number.

2.

Turn dial to the left, passing ‘0’ once before stopping on the second number.

3.

Turn dial to the right, stopping on the third number.

4.

Turn dial to the left until it stops and while holding it at that position, pull down on the lock to open.

Scan to watch
video tutorial

Lockers must be cleared of all items by the last day of your program or a cleaning fee may be applied. You will be charged $20
for any missing or damaged locks or lockers. If you are participating in more than one term, you may pay an additional $20 tokeep the same locker number and lock combination for the following term. You will not have to clear the items in your locker
between terms. The English Language Program or the Students’ Union are not responsible for any lost or stolen item.

ELP Program Guide | UNIVERSITY OF CALGARY 8

Wireless Access (Wi‐Fi)
To connect to the Wi‐Fi network on campus, follow the steps below.
1.

Go to your cellphone or laptop’s Wi‐Fi settings.

2.

Select “AirUC‐Secure".

3.

Enter your IT username and password.

Can’t connect to Wi-Fi?
Scan to review common issues

Libraries and Computers
The University of Calgary’s main library is the Taylor Family Digital Library (TFDL). Library services include:
1.

Computers with internet access.

2.

Books, magazines, periodicals, journals, newspapers, videos, video games, etc.

3.

Photocopying, scanning and printing.

4.

Workrooms for group work, assignment and study.

For hours of operation, visit library.ucalgary.ca/locations. To book spaces, visit library.ucalgary.ca/services/bookings. For
assistance with research and writing, using the computers and printers, borrowing books, and booking workrooms, pleasecontact library.ucalgary.ca/ask.

Printing, Photocopying and Scanning
Students can print, scan and photocopy from any computer on campus by adding money to their unicard (called Uni Dollars).
This can be done at the self‐service kiosk on the main floor of the Taylor Family Digital Library (cash only), at the Campus Service
Centre (cash, debit or credit), or online at ucalgary.ca/ancillary/unicard (credit only). Each page costs $0.08 for black and whiteor $0.20 for colour. To print:1.

Log‐on to a computer and send your print job to the print queue called “STUDENT on ITCTSEQUITRAC01”.

2.

Go to any printer and touch the printer screen to activate.

3.

Swipe your unicard in the card swipe attached to the printer.

4.

Wait for your name to appear on the printer screen. Push the “Unicard” button and then the “Login” button.

5.

Push the “Follow‐You Printing” button, select the appropriate file and push “Start”.

6.

Push the “Logout” button and then the “Ok” button.

Print and photocopy services are also available at Bound & Copied, located on the 1st floor of MacEwan Student Centre. Cash,debit card and credit card (but not unicard) payments are accepted. Any file to print must be brought in on a USB drive. They
also offer other services, such as faxing, laminating, scanning and binding.

Lost and Found
If you find any lost items at the University of Calgary, please bring the item(s) to the Lost and Found located on the second floorof MacEwan Student Centre, near the elevators. It is open Monday to Friday from 10:00 am to 3:00 pm. If closed, leave theitem(s) in the 24‐hour drop box.
If you lost an item (e.g. wallet, textbook or unicard) at the University of Calgary, the best place to find the item is the Lost andFound. You can submit a report in‐person or online at su.ucalgary.ca/programs‐services/student‐services/lost‐found. If theitem turns up at the Lost and Found, they will contact you to reunite you with your lost item.
If you left your belongings on city buses or c‐trains, you can make an online claim to Calgary Transit at
calgarytransit.com/survey/lost‐property or by phone at 403‐262‐1000.
If you left your belongings on the bus during an Activity Program day or overnight trip, you can make an inquiry to Universal
Coach Lines by phone at 403‐948‐678.

9

ELP Program Guide | UNIVERSITY OF CALGARY

Homestay
Most people believe that a homestay is an excellent way to learn and improve your English. You will observe how a Canadianfamily lives and interact with them on a daily basis. The homestay includes a private room and three meals a day. In most cases,
ingredients for breakfast and lunch will be provided for you to make your own and dinner will be ready for you at the end of
the day. It does NOT include laundry service or anyone to clean your room. You will be expected to clean your own room, doyour own laundry, iron your clothes (if required), eat meals with the family, and spend some time with your family.
Many families have been with our program for over 10 years. The family will be very excited and a little nervous about meetingyou. They will understand if you are nervous, too.
It is important to establish good communications with your host family. Ask them questions and be direct in a polite manner.
Every family has different house rules. Some questions you should be sure to ask are:1.

What time are quiet hours?

2.

How long may I spend in the bathroom in the morning?

3.

Could you show me how the bath/shower works?
(Note: Canadian bathrooms are not designed to drain water outside of the tub)4.

Is there anywhere in the house I am not allowed to go?
(E.g. It is common in some homes that guests do not enter the hosts’ bedroom)

5.

When are the meals served? If a meal is going to be missed, what should the student do?

You will think of more questions to ask your host family. Try hard to ask questions and get clear directions on how the family
does things. Don’t be afraid to ask about food, table manners or other cultural practices. This will open up many conversations
with your family. At the same time, avoid being judgmental. Your family is doing their best to make you feel welcome andhappy in their home.
It is customary to call your host family to let them know if you will not be home for the evening meal. The earlier you let themknow, the better. Regardless of whether your gender, you should offer to help the family with daily chores such as washingand drying the dishes, vacuuming, etc. Your family may accept or decline, but your offer will always be appreciated.
Homestay students are prohibited from smoking or vaping cannabis inside a host’s home. Homestay hosts are prohibited fromproviding cannabis to homestay students. This includes selling, giving, sharing or purchasing cannabis for, or on behalf of,students.
If you have a problem in your homestay:1.

The first step is to discuss the problem with your homestay family.

2.

If the problem continues, contact the Homestay Coordinator at homestay@ucalgary.ca or visit the ELP office to book
an appointment with the Homestay Coordinator.

3.

If you feel uncomfortable or confused about the actions or intentions of any person in your homestay, immediately
contact the Homestay Coordinator by email at homestay@ucalgary.ca.

4.

For emergencies, call the 24/7 homestay emergency cellphone at 403‐703‐1875.

If you treat your homestay family with respect, you will be treated with respect by them. When you are away from home you
are an ambassador for your country. What you say and do in your host family’s home will leave a lasting impression.

ELP Program Guide | UNIVERSITY OF CALGARY 10

Activity Program
The optional Activity Program is offered to give students the best possible study abroad experience while promoting cultural
understanding and providing an opportunity to practice English skills outside the classroom. Activities will include guided
excursions to points of cultural and social interest in and around Calgary. Students in certain activities will be required to attend
information meetings to cover safety and other important information.
Some activities are free and others have a participation fee. Activities are subject to limited availability, and registrations are
accepted on a first‐come, first‐served basis. Additionally, only English Language Program students may join the activities.
Registrations will be accepted in‐person at the ELP office (cash, debit or credit card) and online (credit card only). To register
online, follow the steps below.
1.

Go to esl.ucalgary.ca/programs/activity.

2.

Click “Learn More” under the appropriate term (Winter, Spring, Summer, Fall).

3.

Click “View Trips / Register”.

4.

Choose the desired activity (double check the term the activity is offered in), and click “Add to Cart”. If you would liketo enroll in more than one activity, click “Keep Shopping”.

5.

When you add the final activity to your cart, click “Checkout”.

6.

Review the activities in your cart. Click “checkout”.

7.

Login to your Destiny One account.

8.

Complete the payment.

Scan to register

Working with a group of people representing different cultures and language abilities can be challenging. Therefore, it is very
important that all participants respect the safety rules, instructions, and timelines of the activities. Activities will leave on time.
If you are late, you will miss the activity.
All activities are subject to change or cancellation.

Health and Safety
Health Insurance
All international English Language Program students (under 65 years of age) are provided with guard.me emergency healthinsurance. Only students who have paid tuition fees in full will be insured – it is your responsibility to ensure that your financial
record with the English Language Program is in good standing. You will receive an insurance card during the first week of the
program. If you do not receive an insurance card, please contact the ELP office.
You are insured from the first day to the last day of the program. Students staying for more than one program can contact the
ELP office to have their insurance extended between programs for a fee of $2 per day.
If you will be living in Alberta for 12 months or more, you are eligible to register for the Alberta Health Care Insurance Plan
(AHCIP). You must register within your first 90 days in Alberta — you are not automatically registered. To learn more about
AHCIP for international students, go to study.alberta.ca/plan‐your‐stay/health‐care.
Canadians and landed immigrants are expected to use their provincial health insurance. It is the student’s responsibility tomake all necessary arrangements with their provincial health provider.
Insurance Policy
For complete guard.me emergency health insurance coverage details, please visit guard.me/ucalgaryesl and create an account.
Please note that guard.me insurance plans with more than 6‐months of coverage also include limited dental insurance for pain
relief only. Students with less than six months of coverage are encouraged to arrange their own dental insurance for their stayin Canada.

11

ELP Program Guide | UNIVERSITY OF CALGARYInsurance Claims
If you require medical care, you may need to pay the clinic or hospital directly. In this case, you will needto submit an insurance claim with the original receipts and doctor’s notes in order to be reimbursed (getyour money back). To submit a guard.me insurance claim, follow the video tutorial on the guard.me
website, guard.me/video_tutorials.php, or visit the ELP office.

Scan to watch
video tutorial

Medical Services
Non‐Emergency Medical Services
For non‐emergency medical services (e.g. flu symptoms, minor pain, ear infection, prescription refill), visit a medical clinic.
Below are a few close to the UCalgary main campus, but there are many other locations throughout Calgary.



Brentwood Medical Centre#810, 3630 Brentwood Rd NW(403) 289‐6631

Market Mall Walk‐in Clinic
X‐RAYS AVAILABLE#104, 4935 ‐ 40 Ave NW(403) 247‐2253

International students insured with guard.me can use the Mobile Doctor app to connect with
doctors digitally. This can prevent the need to go to a walk‐in clinic or the emergency room
which may have long walk‐in wait times. For more information, visit guard.me/ucalgaryesl.
Emergency Medical Services

Scan todownload app

For emergency medical services (e.g. serious injuries or illness with potentially life‐threatening conditions), visit a hospital orcall 911 immediately. Estimated emergency department wait times can be found at albertahealthservices.ca/waittimes.
Foothills Medical CentrePeter Lougheed Centre

Sheldon M. Chumir Health Centre

EMERGENCY

EMERGENCY

URGENT CARE (Non‐life Threatening)1403 ‐ 29 St. NW
403‐944‐1110

3500 – 26 Ave. NE
403‐943‐4555

1213 ‐ 4th Street SW
403‐955‐6200

Rockyview General HospitalSouth Health Campus

South Calgary Health Centre

EMERGENCY

EMERGENCY

URGENT CARE (Non‐life Threatening)

7007 ‐ 14 St. SW
403‐943‐3000

4448 Front Street SE
403‐956‐1111

31 Sunpark Plaza SE
403‐943‐9300

For more information about medical services in Alberta, please visit albertahealthservices.ca

Mental Health Services
Mental health support is available for English Language Program students through GuardMe Student Support Program(GMSSP). Support is free, completely confidential, available 24/7 (anytime of the day or night), and provides access to
professionally trained counsellors who may speak your language and understand your culture.
Call 1‐844‐451‐9700.
Download the TELUS Health Student Support app.
 Select “University of Calgary Continuing Education – ELP Student” as your school.
Create a profile.

Start a live chat with a counsellor. Chat support is available in English, French,
Mandarin, Cantonese, and Spanish. To access support in another language, please
request an appointment.

Scan todownload app

💻 Visit gmssp.org.
For urgent or crisis situations, call or text the Distress Centre at 403‐266‐4357.

ELP Program Guide | UNIVERSITY OF CALGARY 12

Vaccinations
People who live, work, go to school, or are visiting in Alberta are eligible for vaccinations. To book an appointment or to findwalk‐in clinics and pharmacies, visit albertahealthservices.ca. If you have an Alberta health care number, you can book an
appointment online or visit a walk‐in clinic. If you do not have an Alberta heath care number, you must call Alberta Health Link
at 811 to book an appointment.

Campus Emergency App
The University of Calgary is committed to creating a safe and healthy living and learning environment for students. Download
the UCalgary Alertus Emergency App to receive alerts and updates that can save lives and prevent injury.
1.

Download the Alertus app from the App Store (iOS) or Google Play Store (Android).

2.

Open the app and select “Allow” to allow notifications.

3.

Enter organization code “ucem68035” and click “Continue”.

4.

Enter PIN code “68035” and your UCalgary student email. Click “Register”.

5.

Verify your email.

6.

Select “All Campus Community”, enter “25573”, and click “Continue”.

7.

Remember to enable notifications as you login to receive alerts or in settings under “Apps”.

In the event of an emergency, please contact Campus Security at 403‐220‐5333 or call 911.

Campus Safewalk
24‐hours a day and 7‐days a week, Safewalk is a free service committed to helping students, staff, and campus visitors safely
reach their destination on campus. Co‐ed pairs of Safewalk volunteers will walk anywhere on campus with you (including
McMahon Stadium, Health Sciences, Student Family Housing, the Alberta Children's Hospital, and the University LRT station).
Requesting Safewalk volunteers to walk with you is easy!
Call Campus Security at 403‐220‐5333 (24 hours a day, 7 days a week, 365 days a year)
Use campus Help Phones, they are not just for emergencies
Approach an on‐duty Safewalk Volunteer to request a walkCampus Evacuation Plan & Assembly Points
Staff and students may be required to evacuate during an emergency. Most evacuations will be signaled by activation of a fire
alarm. If evacuation is ordered, follow these procedures:

Stay calm, do not rush, and do not panic.

Safely stop your work.

Gather your personal belongings if it is safe to do so (e.g. keys, purses, jackets, cell phones, etc.).



Use the closest emergency exit. Do not use the elevator.

Proceed to the designated Emergency Assembly Point.



Do not re‐enter the building or work area until you have been advised by emergency responders that it is safe.

Assembly points have been identified across campus. These areas have been selected as they are large enough to hold asignificant number of people and will provide an evacuated population access to washroom facilities and protection from theelements. To find the different assembly points on campus, visit ucalgary.ca/risk/emergency‐management/evacuation‐and‐
assembly‐points.

13

ELP Program Guide | UNIVERSITY OF CALGARYSexual Violence Support Center
Sexual harassment is unwanted or unwelcome sexual behaviour that affects you negatively. Sexual harassment is against thelaw. It is your right to not be sexually harassed.
Sexual harassment can take place at home, in school or in public. It may or may not be obvious. It could include: Unwelcome touching or physical contact
Sending sexually explicit texts, e‐mails or pictures



Making sexually suggestive comments



Inappropriate staring or sexual attention

Pressuring a person to participate in sexual situations

Inappropriate jokes, rumours or sexual remarks



Repetitive, unwanted, invitations to hang out or go on a date

Sexual violence or physical attacks

If you think you, or someone you know, has experienced sexual harassment, the University of Calgary provides support (help).
Contact the UCalgary Sexual Violence Support Centre by email at svsa@ucalgary.ca, by phone at 403‐220‐2208, or in‐person
at MacEwan Student Centre (MSC) room 373. Reporting or asking questions about sexual harassment is confidential and safe.
For more information, please visit ucalgary.ca/sexualviolencesupport.

Visas and Permits
It is students’ responsibility to obtain and maintain valid immigration status to study in Canada. For information about study
permits, visa and other immigration questions, please visit ucalgary.ca/student‐services/iss/immigration. Should you require
further assistance, please contact the University of Calgary’s International Student Services (ISS) by email at iss@ucalgary.ca
using your UCalgary email.

Living in Canada
Money Matters
The unit of currency in Canada is the Canadian dollar (CAD). Paper notes are most commonly issued in $5, $10, $20, $50 and$100 bills. Most Canadians usually only carry $5, $10, and $20 bills. We recommend that students do not carry bills larger than$50, and no more than $200 in total at any time. Debit cards, travelers' cheques and credit cards, such as Visa, MasterCard andAmerican Express, are widely accepted. However, many reasonably priced restaurants do not accept American Express orDiner's Club. Check with your own bank to see if your bankcards may be used in machines in Canada and how much this service
will cost you.
Banks in Canada are generally open from 10:00 am to 4:00 pm, though these hours can vary, depending on the bank. Somebanks are open on Saturdays. All banks will cash travelers’ cheques, but you must provide identification (i.e. passport). If you
are considering opening a Canadian bank account, visit the International Student Services (ISS) website for banking tips:
ucalgary.ca/student‐services/iss‐old/resources/banking.

Cellphones
In general, there are two types of cellphone plans: post‐paid (you get a monthly bill) and pre‐paid (you pay for certain amountof services before you use it). You’ll need to decide which option works best for you. Cellphone plans in Canada can be quite
expensive ($40 ‐ $100, depending on the mobile provider and included services).
Visit the International Student Services (ISS) website for things to consider when settling up your cellphone in Canada:ucalgary.ca/student‐services/iss/settling‐calgary/getting‐essential‐items/setting‐your‐mobile‐phone.

ELP Program Guide | UNIVERSITY OF CALGARY 14

Public Transportation
The Calgary Transit System includes all public city buses and C‐trains/LRT (Light Rail Transit). To use Calgary Transit, you willneed to purchase single‐use tickets or passes through one of the payment options below.
1.

Pre‐paid ticket books or monthly passes: Ticket books (10 tickets per book, each ticket is valid for 90‐minutes) ormonthly passes (each monthly pass is valid for one calendar month) can be purchased in advanced at most grocery
and convenience stores in Calgary (e.g. Safeway, Save on Foods, Co‐op, Circle K, and 7‐Eleven); look for a sign on thefront entrance indicating that they sell Calgary Transit fare products. Cash, debit, credit cards are accepted.

2.

My Fare app: My Fare is a mobile ticketing app that allows you to purchase and use tickets and passes directly on yoursmartphone. Visa, MasterCard, American Express and Apple Pay are accepted.

3.

C‐train station ticket vending machines: All C‐train stations have ticket vending machines at the entrance. Cash, debit,
and credit cards are accepted.

4.

Bus Money Box: All buses have a money box beside the bus driver. Only exact cash is accepted.

Full‐time student enrolled in an English Language Program course 13 weeks or longer are eligible for a UPass and do not needto purchase single‐use tickets or passes. Please refer to page 7 for more information.
Travelling by bus: If you are travelling by bus, enter the bus from the front. If you have exact change or a pre‐paid ticket, placein the money box beside the driver. If you will take another bus or a C‐Train, ask the driver for a transfer (a piece of paper thatallows you to take another bus or C‐Train within 90 minutes). For example, if you take a bus and then a C‐Train to the Universityof Calgary, you will only pay once for the trip by requesting a transfer. If you have a monthly pass, show the driver when you
get on. If you have mobile pass/ticket, scan the barcode at the onboard scanner beside the driver. You do not need to ask fora transfer. To get off, signal that you wish to stop approximately 100 meters before your stop by pushing a button on the wall,
pulling a yellow string on the wall, or simply telling the driver. If you are not sure when to get off the bus, you can always ask
the driver for help. Drivers are usually very helpful.
Travelling by C‐train: If you are traveling by C‐train, you must pay before you get on the C‐train. There are ticket vending
machines at the entrance of each C‐train station. Ticket vending machines accept cash, debit and credit cards. If you use a pre‐paid ticket, you must validate one ticket at a ticket vending machine by inserting your ticket into the validation slot (a time anddate will be stamped on the ticket to validate it). If you have a monthly pass or mobile pass/ticket, you must always have it withyou while using Calgary Transit. On the train, there is no driver, money box, or onboard scanner to show your ticket or pass to.
However, a Calgary Transit Peace Officer may occasionally ask c‐train passengers to show proof of payment (transfer, ticket orpass). If you cannot show proof of payment, you may be issued a fare evasion fine up to $250.
For bus/c‐train schedules and maps, please visit calgarytransit.com or download the Transit app from the App Store (iOS) or
Google Play (Android).
For the latest fares, visit calgarytransit.com/content/transit/en/home/fares‐‐‐passes.

Climate and Weather
Calgary is a city where you experience all four seasons and chinooks – a warm wind that raises temperatures by as much as 15
degrees in a few hours. Overall, Calgary has a dry climate with mild temperatures. Mornings and evenings are generally cool,and the daytime warm and pleasant. Drinking lots of fluids and using lip balm and a skin moisturizer will help prevent headaches
and dry skin. Calgary also has very high levels of solar radiation with an average 333 sunny days a year. Even if it is cloudy, you
should wear sunscreen if you are going to be outside for a long time. The weather in Calgary can change very quickly, and you
should be prepared for cold temperatures regardless of the season. For the latest weather, visit weather.gc.ca.

Food and Diet
The Canadian diet may be quite different from your own. You will probably have the opportunity to try many new foods while
you are here. The province of Alberta is world‐renowned for its beef, grain and pork, but many other meats, fish, vegetables
15

ELP Program Guide | UNIVERSITY OF CALGARY

and fruits are also available. Canadians eat earlier than in many other countries. Breakfast is normally at 8am, lunch at 12pm,
and supper at 6pm. A typical breakfast will include a bowl of cereal, or toast with margarine, peanut butter or jam. Milk, juice
and coffee are common beverages with breakfast. Lunches may vary, but sandwiches or salads are common.
If you are invited for a meal at someone's home, check with your hosts about what time they expect you to arrive and at whattime they will be serving the meal. Mention any dietary restrictions, such as food allergies, if you are a vegetarian, or if yourreligion forbids certain foods. Your host or hostess will not expect a gift since you are their visitor. However, flowers, chocolates
or a bottle of wine are usually welcome.

Personal Hygiene
Most Canadians shower and use deodorant every day, typically in the morning and/or after they exercise. Canadian homes
usually have a hot water tank, which means that the hot water has to be shared by all members of the home and can run out if
someone takes a long shower. When showering, please put the shower curtain inside the bathtub, so that you do not spill wateron the floor, possibly ruining the home. You should clean any of your hair out of the drain before you leave the bathroom. Used
toilet paper can be discarded in the toilet and flushed; do not put used toilet paper in the garbage can. Typical usage is 8‐10
sheets per trip. Using much more than this can cause the toilet to become clogged. Canadian public bathrooms do not have
washroom attendants; users are encouraged to clean up after themselves.

Garbage, Recycling, and Compost
Canada has a culture of self‐service. Canadians are generally careful to not litter and usually clean up after themselves. This
includes putting garbage, recyclables and compost in the correct containers and wiping up spills after eating or after using
public sinks. Most areas will have different bins for recyclable drink containers, paper products/cardboards, compostablewaste, and other garbage. Public services to pick up trash or clean up bathrooms are very limited, and littering is looked at very
negatively.
Some food courts, such as the food court in MacEwan Student Centre and those in shopping malls, have staff managed “wastesorting areas”. Food court customers leave their waste at these sorting areas where food court staff to sort and dispose on thecustomers’ behalf. The purpose of these sorting areas is to reduce the food court’s impact on the environment by decreasing
the amount of waste sent to landfills and encouraging better recycling practices.

Cigarettes, Alcohol and Cannabis
In Alberta, you must be at least 18 years of age and have valid government‐issued photo ID to purchase cigarettes, alcohol orcannabis.
Smoking is prohibited in indoor public spaces in the City of Calgary and at the University of Calgary. Smokers are required to go
outside to smoke, but please note it is illegal to smoke within 5 meters of an entranceway on campus. It is illegal to drink alcohol
outside in parks, on the street, or in a vehicle in the City of Calgary and at the University of Calgary.
Cannabis can only be purchased from licensed outlets in Alberta and cannot be consumed or smoked in public or commercial
spaces. Cannabis cannot be purchased or consumed at the University of Calgary campus. Although cannabis was legalized in
Canada in 2018, it is very important to understand the risks and guidelines. Adults over 18 years of age will be allowed topossess up to 30 grams of cannabis in a public place. Please note that despite the fact that cannabis is legal and regulated in
Canada, it remains illegal to transport cannabis across Canada’s national border. Do not bring cannabis outside of Canada.
Please follow this link for the latest information: canada.ca/en/services/health/campaigns/cannabis.

Going Out
It is common in Canada for men and women to go out as friends in mixed groups. It is acceptable for either gender to ask someone out
on a date. If you ask someone to go out with you and he or she refuses, it is advisable not to ask again. Persistent requests for dates areoften considered offensive behavior in Canada. If someone asks you if you have a boyfriend/girlfriend, it is advisable to say "yes" if you
are not interested in that person.
When you are out with friends in Canada, knowing who pays the bill can be complicated to figure out. “Splitting the bill” (eachperson pays an equal amount of the total cost) or paying for yourself is very common. “Tipping” is not mandatory for all services,
but it is customary to tip 10% – 20% of the bill at restaurants, bars, clubs, and taxi services.
ELP Program Guide | UNIVERSITY OF CALGARY 16

No matter where you are, it’s important to be aware of your surroundings and trust your instincts if you feel a situation may
be unsafe. Keep these cautionary tips in mind:

Do not accept drinks from strangers. Never leave a drink unattended at a bar or a club. Calgary is a safe city but there
have been cases of drugging. Please be careful.



Always travel with a friend. There is more safety in numbers.

Visit the Tourism Calgary website at visitcalgary.com for things to do in Calgary and the Travel Alberta website attravelalberta.com/ca for things to do in Alberta.

Things to Do on Campus
Art, Music and Theatre
You can enjoy a variety of music concerts from jazz to classical, musical ensembles, orchestras and choirs performed bycelebrity performers to student recitals. For more information on concert listings and admission prices, go tomachallconcerts.com/events and arts.ucalgary.ca/creative‐performing‐arts/news‐and‐events
Students’ Union (SU) Clubs
Join a UCalgary student club at the SU office in MSC 251 or at su.ucalgary.ca
International Student Services (ISS)
ISS organizes on‐campus and off‐campus events for UCalgary international students. Visit the ISS office in MSC 272 or at
ucalgary.ca/student‐services/iss
Outdoor Centre
If you are interested in learning a new recreational activity, such as rocking climbing, the Outdoor Centre offers introductorylessons and outdoor equipment rentals. Visit the Outdoor Centre in KNB 180 or at outdoor‐centre.ucalgary.ca for information
about lessons, equipment rentals and prices.
Active Living
Check out Active Living for intramurals, drop‐ins, and the wide range of recreation programs at the Active Living Client Services
in KNA 104 or at active‐living.ucalgary.ca
Dinos Sporting Events
Support the UCalgary Dinos at an upcoming sporting event: godinos.com/index.aspx
Volunteer Opportunities
If you’re looking for volunteer opportunities, consider Students’ Union Volunteer Services: su.ucalgary.ca/programs‐
services/volunteer‐programs and Peer Helper Program: ucalgary.ca/student‐services/leadership/leadership‐
development/peerhelper
Study Space
Find on‐campus study space at su.ucalgary.ca/studyspace/index.php

17

ELP Program Guide | UNIVERSITY OF CALGARY

M

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St N

37 St NW

18

Earth Sciences
Glacier Hall
Grounds Building
General Services Building
Hunter Student Commons
Heating Plant
Information & Communications
Technology
IH International HouseKA Kananaskis Hall

ES
GL
GR
GS
HNSC
HP
ICT

©2023 This map and the data within are the property of University of Calgary and may not be reproduced, reused, modified or shared without permission. All mapping information is provided without warranty.

CH Craigie Hall Blocks C-G(University Theatre)
CR Crowsnest HallCSSH Cenovus Spo’pi Solar House
DC Dining Centre
EDC Education Classrooms
EDT Education Tower
EEEL Energy Environment
Experiential Learning
EN Schulich School of Engineering

AB

AD

SS

ST

M FH

L25

CC

EDT

Education Classroom Block
L 33 Good Earth
Seminar Centre / Mircowaves
L 34

MTH

SH

Education Tower
ELP Office (floor 11)

L28

MTH
OL
OO
PF
PP
RC
RT
RU
SA
SB

Mathison Hall
Olympus Hall
Olympic Oval
Professional Faculties
Physical Plant
Rozsa Centre
Reeve Theatre
Rundle Hall
Science A
Science B

FatherDavid
Bauer Arena

TFDLGood Earth
Main libraryComputers
Printers
Workrooms
Quiet study area (floors 4-6)

L1

BI

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Cinnzeo

L23

L 24

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Murray Fraser Hall
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KNA Kinesiology Block A
KNB Kinesiology Block B
MEB Suncor Building(Mechanical Engineering)
MF Materials Handling
MFH Murray Fraser HallMH MacEwan HallMS Mathematical Sciences
MSC MacEwan Student Centre
MT MacKimmie Tower

24 Ave NW

Art Parkade

MS

SA

L19

TRB

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Art Building & Parkade
Administration
Aurora Hall
Biological Sciences
Child Care Centre
Calgary Centre forInnovative Technology
CD Cascade HallCDC Child Development Centre

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21
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Yamnuska Hall
Domino's
Starbucks
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Scurfield Hall
Social Sciences
Science Theatres
Taylor Family
Digital Library
Taylor Institute for
Teaching & Learning
Trailer B
Varsity Courts
Yamnuska HallOVC M M

Mathison Hall
The Market

University
LRT Station

C-TRAIN STATION

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L 53

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Recreation Facilities
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Flat rate parking
available after 3:30 p.m.

Flat rate parking

Hourly parking

NW

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Ti m H awki ngs
Fi el d H ockey
Pi tchFi el d 7

Collegiate Blvd NW
Fi el d 1

W

ENG

EN

31 St NW

EEEL

L22

B

ve

University Ave NW

Blvd NENF

MSC Parkade

L13

ENE

END

ENC

ICT
Good Earth
Konz Pizza

To

Dr i

iate
Colleg

CR

CSSH

CCI T

L14

M EB
BUS STOPS

L17

dCampus

L64

GR

L10

MacEwan Complex
Bank Machines
Bookstore
L 1 1 Food Court
L12
Lost & Found
Pharmacy
Microwaves

32 Ave NW

Vecova

oo
w
nt
re

rail
dT

Physical Plant Rd NW

L54

VC

ucalgary.ca/map

chil

ACH

MF

GS L 5 5

To Shaganappi Tr

39 St NW

33 St NW
Collegiate Place

Main Campus

w
Cro

e NW

Dr
ity

K

19

ELP Program Guide | UNIVERSITY OF CALGARYCampus Tour Worksheet
Please write down the answers to the questions below during your campus tour.
1.

Where can you buy study supplies like binders, notebooks and pens?
______________________________________________________________________________________________

2.

Where can you find bank machines in MacEwan Hall?
______________________________________________________________________________________________

3.

Where are the microwaves in MacEwan Hall?
______________________________________________________________________________________________

4.

What should you do if you have immigration/student visa questions?
______________________________________________________________________________________________

5.

Where do you go if you need a doctor?
______________________________________________________________________________________________

6.

What should you do if you would like access to the gym or other campus recreational facilities?
______________________________________________________________________________________________

7.

Where can you rent outdoor equipment for excursions?
______________________________________________________________________________________________

8.

Where do you pick up your University of Calgary ID card (unicard)? What will you need to bring with you when you
pick up your unicard?
______________________________________________________________________________________________

9.

Where can you find computers and printers on campus?
______________________________________________________________________________________________

10. Where is the meeting place for English Language Program activities?
______________________________________________________________________________________________
11. Where is the English Language Program office located? When is the office open?
a. ________________________________________

b. _______________________________________________

12. Where do you get a public transit (bus and c‐train) pass?
_________________________________________________________________________________________________ELP Program Guide | UNIVERSITY OF CALGARY 20

Find Your Next Course
Whether you want to improve your English language skills, take professional development courses, or gain experience in a
Canadian academic setting, we offer a variety of programs to accommodate your needs...
English Language Program
Learn English full‐time or part‐time and experience life in Canada. For more information, visit esl.ucalgary.ca.
International Professional Programs (IPP)
Gain expertise in a specialized field and develop your leadership skills. For more information, visit
conted.ucalgary.ca/international/programs.
Calgary International Summer Program (CISP)Take academic courses taught by faculty during the summer session. For more information, visit
conted.ucalgary.ca/calgarysummer.

Notes____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

21

ELP Program Guide | UNIVERSITY OF CALGARY

Notes________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ELP Program Guide | UNIVERSITY OF CALGARY 22

Notes________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
23

ELP Program Guide | UNIVERSITY OF CALGARY