Article 1 –Scope of Applicatio

01.01. The Accommodation Contract and related contracts to be concluded between our Hotel and the Guest shall be based on this Contract under
the following terms and conditions of our Contract. Any matter not stipulated in this Contract shall be governed by ordinance and generally
established practice
01.02. When our Hotel has agreed to conclude a Special Contract without con icting with ordinance and established practice, the said Special
Contract shall prevail
Article 2 - Application for an Accommodation Contrac
02.01. The Guest who intends to apply to our Hotel for an Accommodation Contract will be required to provide our Hotel with the following
particulars(1) Name(s) of Guest(s) to be registered(2) Date(s) scheduled for overnight stay and estimated time of arrival(3) Accommodation charge (according, in principle, to the basic accommodation charges described in theattached Schedule I)(4) Other information considered necessary by our Hotel
02.02. In the case that the Guest has requested, during his/her stay, an extension of an overnight stay beyond the date described in the preceding
Paragraph (2) above, our Hotel shall handle his/her request as a new application for an Accommodation Contract which has been made at thepoint in time when the said request has been madeArticle 3 - Conclusion, etc. of the Accommodation Contrac
03.01. The Accommodation Contract shall be considered to have been concluded at the time when our Hotel has accepted the application describedin the preceding Article, unless our Hotel has certi ed that our Hotel has not accepted the said application
03.02. When the Accommodation Contract has been concluded under the provision of the preceding Paragraph, the Application Money payable forthe period scheduled for overnight stay as prescribed by our Hotel shall be paid by the date set by us, up to the maximum amount equal to thebasic accommodation charge for 3 days in cases where the period scheduled for overnight stay exceeds 3 days. 03.03. The Application Money shall
rst be applied to the nal payment of the Accommodation Charge payable, and when the circumstances requiring application of the provisions ofArticle 6 and Article 18 have arisen, to penalty and then to compensation money in this order. If there is any balance left it will be repaid at the time
when the Accommodation Charge is paid as provided in Article 1203.04. In the case that the Application Money described in Paragraph 2 of this Article has not been paid by the date set by us as stipulated in thesame Paragraph, the Accommodation Contract shall become invalid, but limited only to the case where our Hotel has noti ed the Guest to that
effect at the time when prescribing the day due for payment of the Application MoneyArticle 4 - Special Contract Requiring Non-Payment of the Application Mone
04.01. Notwithstanding the provision of the preceding Article, Paragraph 2, there are cases where our Hotel accept a Special Contract which does
not require payment of the Application Money speci ed in the said Paragraph after the conclusion of the Contract
04.02. When accepting an application for an Accommodation Contract, in the case that our Hotel fails to request payment of the Application Money
speci ed in the preceding Article, Paragraph 2, and/or in the case that it fails to prescribe the due date for payment of the said Application Money,
the Special Contract described in the preceding Paragraph shall be considered to have been accepted
Article 5 - Refusal of the Conclusion of the Accommodation Contrac
05.01. The following are cases where our Hotel will not accept the conclusion of the Accommodation Contract(1) When application for accommodation is not based on this Contract(2) When there is no room available due to full occupancy(3) When the Guest seeking accommodation is considered likely to behave in violation of the provisions of the ordinance, public order or good
public morals(4) When the Guest seeking accommodation is considered to be corresponding to the following (a) to (c)(a) The law in respect to prevention, etc. against illegal actions by gang members (1991 Law item 77)stipulated article 2 item 2(hereinafter referred to as “gang group”.), gang member stipulated by the same law article 2 item 6 (hereinafter referred to as “gangmember.”), gang group semi-regular members or gang member related persons and other antisocial forces(b) When gang group or gang members are associates of corporations or other bodies to control business activities(c) When a corporate body has related persons to gang members(5) When the guest seeking accommodation behaves extremely in a mischievous way against other hotel guests(6) When the Guest seeking accommodation is clearly considered to be a patient with an infectious disease(7) When the guest seeking accommodation, a violent requesting act is carried out, or demanded a burden beyond the reasonable purview(8) When act of God, trouble with facilities, and other unavoidable causes prevent the Guest from staying at our Hotel(9) When the provision of Prefecture is applicable.

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:Article 6 - The Guest's Right to Cancel the Contrac
06.01. The Guest may request our Hotel to cancel the Accommodation Contract

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Japanese Hotel Ohashika
General Terms and Condition

06.02. In the case that the Guest has cancelled the Accommodation Contract in whole or in part due to causes attributable to him/her (which is thecase when our Hotel has requested payment of the Application Money by prescribing the date due for such payment under the provision of Article
3, Paragraph 2, except in the case when the Guest has cancelled the Accommodation Contract prior to such payment), payment of penalty shall berequired as speci ed in the attached Schedule II, but in the case that our Hotel has accepted a Special Contract described in Article 4, Paragraph 1
this provision shall be applied only to the case where our Hotel has noti ed the Guest of his/her responsibility to pay a penalty for cancellation of
the Contract when accepting the Special Contract.
06.03. In the case that the Guest does not arrive by ８p.m. on the day of an overnight stay without informing our Hotel of a delay (or after the lapseof ２hours past the scheduled time of arrival if indicated by the Guest beforehand), the Accommodation Contract concerned may be considered tohave been cancelled by the Guest and will be handled accordingly
Article 7 - The Right of Our Hotel to Cancel the Contrac
07.01. The following are cases where our Hotel (Ryokan) may cancel the Accommodation Contract(1) When the Guest is considered likely to behave in violation of the provisions of the ordinance, public order or good public morals, or he/she isconsidered to have behaved in such a manner(2) When the Guest is clearly considered to be corresponding to the following (a) to (c)(a) Gang group, gang group semi-regular members or gang member related persons and other antisocial forces(b) When a corporate body or other organization where gang groups or gang members control business activities(c) In a corporate body which has persons relevant to gang member in its board member(3) When the Guest in accommodation behaves extremely in a mischievous way against other hotel guests(4) When the Guest is clearly considered to be a patient with an infectious disease(5) When having accommodation, a violent action is carried out, or demanded a burden beyond reasonable purview(6) When unavoidable causes, such as act of God, etc., prevent the Guest from staying at our Hotel(7) When the provision of Prefecture is applicable(8) When the Guest smokes in bed or vandalizes re protection facilities, or does not comply with the matters prohibited by our Hotel (limited onlyto those matters necessary for re prevention) among the rules of use prescribed by our Hotel
07.02. In cases where our Hotel has cancelled the Accommodation Contract in accordance with the provision of the preceding Paragraph, charges
for accommodation service, etc. which have not yet been offered to the Guest shall not be receivable
Article 8 - Registration of Accommodatio
08.01. The Guest will be required to register the following particulars at the front desk of our Hotel(1) Name, age, sex, address and occupation of the Guest(2) Nationality, passport number, place entered and date entered, in the case of a foreign guest(3) Scheduled date and time of departure(4) Other particulars considered necessary by our Hotel
08.02. In the case that the Guest intends to pay the charges described in Article 12 by using such means in place of currency as traveler's checks,
accommodation coupons, credit card, etc., he/she will be required to show them at the time of registration described in the preceding ParagraphArticle 9 - Time Allowed for Use of the Guest roo
09.01. The time allowed for the Guest to use the guest room of our Hotel shall be fro
３p.m. till１１a.m. of the following morning, except when the Guest stays for more than one night in succession, in which case the Guest may use
the guest room all day except the day of arrival and the day of departure
Article 10 - Compliance of the Rules of Use of the Hotel10.01. While staying in our Hotel, the Guest will be required to comply with the Rules of Use posted inside our Hotel as prescribed by us
Article 11 - Business Hour
11.01. The business hours of principal facilities in our Hotel shall be as follows. Details of the service hours of other facilities are explained in thepamphlet provided, displays at major points inside our Hotel, and the service directory provided in each guest room(1) Service Hours of Front Desk, Cashier, etc.
(a) Curfew ...................
(b) Front Desk ...................
(c) Front Exchange Service ...................
(2) Drinking and Eating (Facilities) Service Hours: (a) Breakfast ...................
(b) Lunch ...................
(c) Dinner ...................
(d) Other Drinking and Eating Services, etc(3) Service Hours of Ancillary Facilities
11.02. The service hours described in the preceding Paragraph may be changed temporarily for unavoidable reasons, in which case the Guest will
be noti ed by proper means

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Article 12 - Payment of Charge
12.01. The breakdown of the accommodation charge, etc. payable by the Guest shall be as listed in the attached Schedule I
12.02. Payment of the accommodation charges, etc. described in the preceding Paragraph shall be made in currency or by other alternative means
acceptable by our Hotel, such as traveler's check, accommodation coupon, credit card, etc., at the front desk at the time when the Guest departs
from our Hotel or is charged by our Hotel12.03. In the case that the Guest has not stayed at our Hotel at his/her discretion even after we have offered the guest room to the Guest and made itavailable for him/her to use, the accommodation charge will still be charged
Article 13 - Responsibility of Our Hote13.01. In the case that we have in icted damage on the Guest in the course of ful lling the Accommodation Contract and related Contracts or inbreach of these Contracts, we shall compensate for the said damage, unless the said damage has been caused due to a cause not attributable to us
13.02. Our Hotel is covered by the Hotel liability insurance to cope with emergencies in the case of re, etc
Article 14 - Handling In Case the Guest Room Contracted Is Not Availabl
14.01. Should the guest room contracted for the Guest under the Accommodation Contract become unavailable for him/her, our Hotel shall try tooffer other accommodation facilities under the same conditions as the original Accommodation Contract as far as possible, subject to the consent
of the Guest concerned
14.02. Notwithstanding the provision of the preceding Paragraph, in cases where we are unable to offer other accommodation facilities to the Guest,
we shall pay to him/her a compensation charge equivalent to the penalty, which will be applied to the amount of the compensable damage.
However, in cases where there is no cause attributable to us for not being able to offer the guest room, we shall not pay the compensation charge
Article 15 - Handling of Checked Articles, etc
15.01. When the articles, cash and/or valuables checked by the Guest at the front desk have been lost or damaged, our Hotel shall compensate forthe damage, unless the loss or damage has been caused by force de majeure. However, in the case of cash and valuables, we shall do so only when
the Guest has clearly reported the kind and value of such cash and valuables at our request. Otherwise we shall compensate for the damage up to
the maximum amount of one hundred thousand yen
15.02. When the Guest has brought into our Hotel articles, cash and/or valuables but has not checked them at the front desk, we shall compensate
for the loss or damage in icted on them if caused intentionally or negligently on our part, except when the Guest has not clearly reported to us
beforehand the kind and value of such items lost or damaged, in which case we shall compensate for the loss or damage up to the maximum
amount ofyen unless we are intentionally or negligently responsible for such loss or damage
Article 16 - Custody of the Baggage or Personal Belongings of the Gues
16.01. When the baggage of the Guest has arrived at our Hotel prior to his/her arrival, our Hotel will keep it subject to our agreement given prior toits arrival, and will hand it to the Guest at the time when he/she checks in at the front desk
16.02. In the case that the baggage or personal belongings of the Guest are found misplaced after he/she has checked out, our Hotel shall ask theowner of such items for his/her instructions when the owner has been identi ed. However, when there are no instructions from the owner or theowner has not been identi ed, our Hotel shall keep them for 7 days including the day when they have been found, and shall deliver them to apolice station near our Hotel after a lapse of 7 days
16.03. The responsibility of our Hotel regarding the custody of the Guest's baggage or personal belongings in the case of the preceding twoParagraphs shall conform to the provision of the preceding Article, Paragraph 1, in the case of Paragraph 1 of this Article and to the provision of thepreceding Article, Paragraph 2, in the case of the preceding Paragraph. 16.02
Article 17 - Responsibility for Parkin17.01. When the Guest uses the parking area of our Hotel, our Hotel only lends the parking area and does not assume responsibility for care andcustody of the vehicle parked, regardless of whether or not our Hotel has been asked to keep the key to the vehicle. However, our Hotel shall beliable for compensation if and when the vehicle parked is damaged intentionally or negligently on our side while keeping the parking area under
our control
Article 18 - Responsibility of the Gues
18.01. In the case that our Hotel has suffered damage due to the intention or fault of the Guest, the Guest will be required to compensate to ourHotel for the said damage
Table1 BreakdownofAccommodationCharge(concerningArticle2-1and12-1.

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a. Consumption ta
b. Bath tax (at hot spring resorts only)

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Taxe

(3) Additional food and beverage charge(except for those included in (1)(4) Service charge [(3) x １０ %]t

Additional charge.

(1) Basic accommodation charge (Room charge or Room charge plus meal &beverage charge such as for breakfast)(2) Service charge [(1) x １０ %].

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Total amount tobe paid by aguest

Accommodation
chargeRemarks
1. The basic accommodation charge is based on the table of charges posted at Tariff
2. The charge for an elementary school child or younger is as follows
If a child takes meals and uses bedding on the same basis as an adult: 70% of the adult's charg
If a child takes special meals and uses bedding for children: 50% of the adult's charg
If a child only uses bedding: 30% of the adult's charg
Penalty (concerning Article 6-2)for Hotel
Individual Gues
5 Day Prior to Accommodation Day

20％

3 Day Prior to Accommodation Day

30％

2 Day Prior to Accommodation Day

50％

1 Day Prior to Accommodation Day

80％

Accommodation Day
No Show

100％
100％Group Guest
10Day Prior to Accommodation Day

20％

5 Day Prior to Accommodation Day

50％

3 Day Prior to Accommodation Day

80％

2 Day Prior to Accommodation Day

50％

1 Day Prior to Accommodation Day

80％

Accommodation Day
No Show

100％
100％

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sfits:	:fi Group Note(1) In the case that the number of days for accommodation has been reduced, Penalty for One Day( rst day) shall be charged,regardless of the number of days reduced(2) In the case that the Accommodation Contract has been cancelled for a part of the Group the Penalty charged shall be for the number of
the Group members equal to 10% (a fraction to be evened up) of the total number of the Group members booked for accommodation as of
10 days prior to the rst day of occupancy (or the day when the Accommodation Contract has been accepted in less than 10 days prior tothe rst day of occupancy).