Corporate Social Responsibility

30 Basic policies

 Strategic CSR initiatives

Having always acknowledged the importance of ensuring
sustainability for ourselves and for society, we actively seek to• contribute to society through our business activities,• identify and cultivate businesses that enable us tofulfill our responsibility to contribute to society, and• drive ongoing innovation.
We promote a variety of CSR initiatives, which we classify
as either “strategic” or “basic.” We also promote active
dialogue with our many stakeholders with the aim of furtherexpanding our efforts. Going forward, we will continue
working to respond to society’s expectations.

Our strategic CSR initiatives emphasize capitalizing on ourtechnologies to develop and provide services and systems that
respond to evolving social imperatives. Guided by the ALL
SECOM concept, which focuses on rallying Group strengths,
we continue working to extend services and systems thatdeliver safety and peace of mind, and make life more convenient and comfortable, as well as to create uniquely SECOM
high-value-added services.

 Basic CSR initiatives
As publicly owned entities, corporations must establish
systems to manage an increasingly broad array of challenges
in such core areas as corporate governance, consumer issues,
the environment, labor practices and human rights, and socialcontributions.
As a company that seeks to provide security and peaceof mind, we recognize the importance of ensuring that both
our corporate philosophy and our business conduct are correctly understood and positively evaluated by society, thereby
ensuring that our stakeholders continue to see us as a trusted
partner. To this end, we have developed stringent internalstandards for compliance and risk management that exceed
those mandated by Japanese law.
We have aligned our basic CSR initiatives with ISO 26000,
the international standard for social responsibility. Taking into
account the key areas of focus outlined in ISO 26000, we
have identified and continue to emphasize efforts in thefollowing categories.

Strategic
CSR initiatives

Help address social imperatives
and environmental issues
through business activities

Basic
CSR initiatives

Establish a solid operating foundationthat enables us to fulfill ourresponsibilities as a corporate citizen

SECOM Annual Report 2014

Corporate governancet5Praise the efficiency and transparency of management
practices, thereby enabling us to consistently increase ourcorporate value, we have taken steps to enhance our corporate governance system, including appointing independent
outside directors. We are also promoting management-led
efforts to strengthen our compliance framework andimprove disclosure.

our basic environmental policy across the SECOM Group,
implement measures aimed at addressing such key issues
as global warming and resource depletion and ensure ouroperations conform with pertinent laws and regulations.
t8FBSFUBLJOHEFDJTJWFTUFQTUPSFEVDFPVSabsolute emissions of CO2, recognizing this as an issue of particularconcern to stakeholders, while continuing to grow ourbusinesses.

Human resources and labor practices
t In line with our belief that creating working environments
conducive to job satisfaction and helping employees fulfill
their potential are key to driving growth for SECOM, wehave established a variety of unique employee training
programs designed to maximize individual talents andhone skills. We also provide training aimed at enhancing
employees’ understanding of human rights.
t8FQVUQSJPSJUZPOFOTVSJOHBGBWPSBCMFXPSLoMJGFCBMBODF which we recognize as crucial to physical and mental health,as well as to motivating employees and instilling a passion
for their day-to-day responsibilities. Accordingly, we have
put in place generous leave programs that exceed legal
requirements.

Service qualityt1SPWJEJOHUIFRVBMJUZPGTFSWJDFTGPSXIJDIUIF4&$0.OBNF
is known, we conduct practical training for employeesthat aims to increase know-how and skill levels, thereby
contributing directly to improvements in service quality andreliability.
t8FXPSLUPGVSUIFSFOIBODFUIFRVBMJUZPGPVSTFSWJDFTCZ
paying heed to feedback received by SECOM customer
service centers, as well as by speaking directly to customers.

Environmentt*OUIFCFMJFGUIBUQSPUFDUJOHUIFFOWJSPONFOUJTFTTFOUJBM
to our ability to provide security and support comfortable
lifestyles, we continue to promote awareness of our environmental philosophy—which is to incorporate consideration
for the environment into all areas of our operations—andSocial contribution activitiest8JUIUIFBJNPGGVSUIFSFOIBODJOHPVSBCJMJUZUPQSPWJEF
security and peace of mind, we offer educational programsfor children, women and seniors designed to raise crime
prevention awareness.

Harmony with societyt8FSFDPHOJ[FDPOUSJCVUJOHUPUIFDPNNVOJUZ UISPVHIUIF
creation of employment opportunities and supporting localdevelopment, as an important responsibility.
Corporate Social Responsibility

In Memoriam
Juichi Toda, co-founder
Juichi Toda, co-founder of SECOM, passed away on January 30, 2014. Mr. Toda and founder
Makoto Iida attended the same university. Several years after graduation, the two were looking
at setting up a company together when a mutual friend told them about something called“security services” that were offered in Europe. This sparked their interest and encouraged themto establish Nihon Keibi Hosho (currently SECOM) in July 1962. Mr. Toda was 30 years old at thetime, while Mr. Iida was 29. For 50-plus years, the two worked together to grow and evolve theSECOM Group as Japan’s foremost provider of security services.
Juichi Toda

SECOM Annual Report 201431