SECOM Today

Commercial Security Services

We are working to provide distinctive systems that help
companies resolve concerns and address latent risks.
g Competitive advantages in the­security services businesses
Our principal competitive advantage in the
security services business derives from ourcommitment to providing comprehensive
on-line security systems, whereby we takeresponsibility for everything from R&D to the
production, marketing, security planning andinstallation of sensors and other equipment,
around-the-clock monitoring, emergency
response services and maintenance.
We have also created a unique R&D
configuration that facilitates the prompt
and accurate development of systems that
respond to the requirements of customers.
The effectiveness of our around-the-clockmonitoring and emergency response services
is attributable to our ability to combine theprecision of security equipment, which moni-

SECOM emergency response personnel

On-Line Security Systems
Flashing light

SECOM sticker

Subscribers display the SECOM
security sticker,
the sign ofwell-protected
premises.

Light flashes if the system
detects an abnormality to warn
people in the vicinity and to
guide SECOM
emergency
response personnel
dispatched to thecustomer’s premises.

PoliceDept.

SECOM
3 Dispatch
emergency responseusing
1 Alerttelecommunications

personnel

SECOM
Emergency
Depot

14

SECOM Annual Report 2015

circuits

2

Alert SECOM
emergency
response personnel

SECOM
Control Center

Fire
Dept.
Gas
CompanyAlertemergency
services asnecessary

tors the subscriber’s premises for intruders
and fires, among others, with the analyticalskills and prompt decision-making capabilitiesof people. Our ability to provide swift, quality
emergency response services also reflects ournationwide network of emergency depots,
which is the largest of any security services
company in Japan.
To foster the capabilities of our humanresources, we provide training for employees,
including emergency response personnel,
salespeople and administrative staff, at four
training centers across Japan. This enables
us to equip our people with the advanced
knowledge and technological skills theyneed, as well as to instill understanding of
our corporate philosophy and the importanceof observing a code of conduct befitting
security professionals, thereby ensuring theirability to provide ­high-grade services.
Our rental format is another key strength.
Because we retain ownership of security

equipment, which we rent out, initial costs forsubscribers are minimized. This format alsomeans that we look after maintenance andupkeep, enabling us to guarantee the quality
and stability of our services. This comprehensive approach enjoys the trust of customers
across a wide range of industries and is afundamental factor behind the power of the
SECOM brand.
g 
Sales of high-value-added security

systems that help subscribers reduce
costs remain robust

R&D
Emergency
response services
Emergency response
personnel

Intelligent Systems Laboratory
Development Center

Providing reliable peace of mind

Around-the-clockmonitoring

Production andassembly of systems
Secom Industries Co., Ltd.

Security planning

SECOM control center

Marketing teamInstallation
Technicians

SECOM Today

We offer a wide selection of on-line security
systems to commercial subscribers, including
SECOM AX, an on-line security system withadvanced on-site image sensors. In recent
years, we have seen brisk sales of SECOM LX
and SECOM FX, high-value-added systems
that not only provide excellent security but
also assist subscribers’ efforts to reduce
costs. SECOM FX also helps lower energy
consumption.
SECOM LX is a security system thatcombines an on-line security system withaccess control functions. The former includes
monitoring for intruders and fires and an
emergency call service, while the latter
centers on a card reader that automaticallyrecords people entering and exiting, facilitating the effective management of personal
information and other important corporate
information. Because subscribers can use
SECOM LX simply by adding security card features to current IC cards, SECOM LX makes
it possible to use recorded access for otherrelated applications, thereby reducing theamount of work involved in, among others,
managing employee attendance and calculating payroll, helping to improve the efficiencyof such procedures and reduce costs.

SECOM On-Line Security Systems

SECOM control center

SECOM Annual Report 201515

Commercial Security Services

SECOM FX is a security and facility
control system that combines monitoringfor intruders and fires with facility control.
The system’s monitoring function can be set
to suit the subscribers control preferences
and timetable, providing around-the-clockmonitoring for intruders and fires, while thefacility control function can be set to turnlights, air conditioners, signage illuminationand security cameras on and off at thesubscriber’s discretion. Used in the common
areas of office buildings and condominiums,
among others, and at laundromats and otherunattended facilities, the system thus facilitates the automatic raising and lowering of
shutters and turning on and off of lights andair conditioning without the need for anyone
on-site, which helps to minimize heating andlighting bills and reduce energy consumption.

High-resolution outdoor NVR camerag Greater need for internal ­monitoring

to strengthen security and­discourage crime
SECOM Image Archive Service, a security image
storage service, enhances safety and convenience

The need for systems that help strengtheninternal monitoring continues to rise, owing
in part to incidences of personal information
leaks and food products being laced with
toxic substances, which have fueled demand
for more stringent monitoring. In response tosuch needs, we introduced the SECOM NVR,
a next-generation security c­ amera system thatfeatures options such as access to the SECOM
Image Archive Service, which enables subscribers to store security camera images at a
SECOM data center ­facility, ­making it suitablefor installation in a broad range of facilities,
thereby ­eliminating the need for the subscriber to have a recording device or to­manage images. Security l­evels are further
enhanced by around-the-clock monitoring,

16

SECOM Annual Report 2015

which ensures protection even if cameras
malfunction or wires are cut.
We recently expanded the lineup ofequipment available with SECOM NVR byintroducing a high-resolution outdoor NVR
camera. Dustproof and waterproof, the newcamera has built-in infrared LEDs that allow
it to capture clear video even in complete
darkness. The camera is thus suited to a wide
variety of applications, from parking lots andapartment complexes to factory sites, and canalso be mounted on solar panels and otherimportant outdoor structures.

g 
Sales of stereoscopic image-based

Walkthrough Face Recognition
System commence
We have built up a wealth of technologies
and expertise through the development ofsuch offerings as SESAMO ID, a fingerprintbased access control system; SECOM AX,
an image recognition-based on-line security
system; and SECURIFACE, a residential intercom system with a face detection function.
The Walkthrough Face Recognition System, arecent addition to our portfolio, is a biometricauthentication system that incorporates proprietary image processing and stereoscopic
image construction technologies employed inthese and other systems. The WalkthroughFace Recognition System makes it possible
to authenticate people as they walk past,so there is no need to stop each individual.
The system also stores camera images as arecord of traffic through the checkpoint,
enabling it to match suspicious individuals or

Walkthrough Face Recognition System (biometric authentication system)

movements to past events. Combined withan access control system, the WalkthroughFace Recognition System facilitates not only
authentication, but also the recording andmanagement of people who enter and leave
the subscriber’s premises, when and where.
Going forward, we will capitalize further on
our imaging technologies and know-how toprovide services and systems that deliver everhigher levels of security.

Contracts for
On-LineSecurity Systems

SECOM Today

Looking ahead, we will continue to provide
distinctive surveillance camera systems that
respond to diverse monitoring and security
needs.

(As of March 31, 2015)

Home

Commercial

Financial services

8.2%

Service industries

7.7%

Retailing/wholesaling

4.2%

Manufacturing

3.7%

Government agencies

3.7%

Other

17.5%

Residences (excluding
condominiums andapartments)
34.4%
Condominiums andapartments

20.6%

SECOM Annual Report 201517

Home Security Services

Our extensive range of services, which centers on
SECOM Home Security, respond to the security needs ofhomeowners and renters.

g 
SECOM Home Security continues togain market acceptance
SECOM Home Security provides around-theclock monitoring for intruders, fires and gas
leaks, emergency alerts and medical emergency calls. If sensors detect an irregularity,
the system automatically alerts a SECOM control center, where staff monitor and assess
the situation, dispatch emergency personnel
and, if necessary, notify the police and/or thefire department.
Since the release of SECOM Home
Security in 1981, we have sought to respondeffectively to the needs of subscribers bycontinuously modifying the system with theaim of enhancing comfort and convenienceand providing security and peace of mind.
Underscoring the success of these efforts,
in June 2014 the number of households
in Japan that have installed SECOM Home
Security topped one million, evidence ofSECOM Home Security’s solid reputation.
One of the most highly rated services­currently offered under the SECOM Home
Security label is SECOM Home Security
G-Custom, which combines home security
with a variety of features designed toenhance everyday convenience. These
include a data storage system, whichenables subscribers to store important­documents—including driver’s licenses,­passports, health insurance cards and­prescriptions for ­medications—at a SECOM
data center facility; on-line access to convenient SECOM lifestyle support services and18

SECOM Annual Report 2015

ing prevalence of nuclear families and theadvance of the country’s super-aged society
are pushing up demand for home security
services. At present, SECOM Home Security
systems are primarily used in detachedhouses, two-generation detached houses,
detached houses with commercial space andcondominiums, but we are seeing a steadyrise in installation in apartment complexes.
Accordingly, we will continue to bolster
acceptance of this system by developing services that accommodate an ever-more diverse
range of residential environments and family
configurations.
g 
January 5 is declared

Home Security Day
To celebrate our heritage as the company
that popularized the concept of “homesecurity” in Japan, we recently applied to andreceived approval from the Japan Anniversary
Association to declare January 5—the day of
SECOM Home Security’s launch in 1981—
Home Security Day. This move also reflects
our desire to create an occasion for people toreexamine the security of their homes.

SECOM Today

products; and a data-sharing service thatenables immediate family members and relatives to exchange photographs and send messages. SECOM Home Security G-Custom alsooffers My Page, which gives subscribers
access to information from an extensive menu
of selected collaborating companies andallows them to make online purchases.
In Japan, rapid urbanization, the increas-

SECOM Home Security G-Custom

By encouraging ever-broader acceptanceof SECOM Home Security, we will continue
to enhance comfort and convenience andensure security and peace of mind. We will
also further promote the development ofgroundbreaking new services and systems.
g 
Subscribers to SECOMMy Doctor Plus expand toinclude local g­ overnments and­corporate customers

My Page services include online
shopping

Another option available to SECOM Home
Security subscribers is SECOM My Doctor
Plus, an emergency medical alert system forseniors that also provides access to personalcare services.
SECOM My Doctor Plus features an
exclusive portable device incorporating
cellular phone, GPS locator and emergency
alert functions. Regardless of time or place,the device, when activated, sends a signal
to a SECOM control center indicating that
SECOM My Doctor Plus emergency
medical alert system for seniors

SECOM Annual Report 2015

19

Home Security Services

20

SECOM Home Security subscribers can consult with SECOM Medical Support Center nurses on
health-related issues

SECOM emergency response personnel are dispatchedpromptly in the event of an irregularity

medical assistance is required. Control center
staff confirm the subscriber’s situation by
telephone and if required dispatch emergency
response personnel. Other services available
include consultation by telephone with staff
at the SECOM Medical Support Center. If thesubscriber requests an ambulance, control
center staff contacts the fire department andsends the subscriber’s emergency information, which is stored at a SECOM data center
facility, to the portable device, to ensure
such information is immediately available toambulance attendants and hospital staff.
Recent years have seen an increase indemand for SECOM My Doctor Plus as astandalone service from local governments
and corporate customers. A city in Nagano
Prefecture has introduced the system aspart of an initiative aimed at protecting local
seniors living alone. Important information
on chronic health issues and medications, aswell as contact information for their primarycare physicians, for each of the seniors
covered by the system, is entrusted to us forsecure storage and provided when necessary
to ambulance attendants and hospital staff,
facilitating swifter treatment.
We also provide SECOM My Doctor Plus
as a standalone support service to corporate
customers seeking to open residences withcare services for seniors in unoccupied units in
multi-unit rental dwellings. In such instances,
SECOM My Doctor Plus allows facility coordinators to confirm the well-being of residents
using the portable device.

SECOM Annual Report 2015

Other Security Services

In addition to capitalizing on rising demand for the
COCO-SECOM mobile security system from local governments,
we introduced the SECOM AED Skill Up Service to increase
the number of individuals able to use AEDs.

g 
Local governments expand use of

COCO-SECOM to locate dementia
sufferers who wander

In recent years, COCO-SECOM has gained
attention as an effective way to locate
individuals suffering from dementia if they
wander or disappear, bolstering demand forthe system in this area. Local governments
have offered incentives to the families of suchindividuals to use COCO-SECOM by subsidizing the rental of transmitters. With dementia
becoming a pressing issue in Japan’s superaged society, we will continue to market
COCO-SECOM to local governments, publicagencies and nursing homes as an effective
strategy for locating sufferers who get lost.

COCO-SECOM
mobile security system

SECOM Today

The COCO-SECOM mobile security system
uses signals from GPS satellites and cellular
phone base stations to pinpoint the locationof dedicated portable transmitters carried byindividuals or attached to objects. Introduced
originally as a way to foil child abductions
and avert the theft of cars and motorcycles,
COCO-SECOM’s effectiveness has attracted
interest for more diverse applications. These
include preventing the loss of personal
belongings and the theft of construction
equipment and automated teller machines(ATMs), among others, as well as managing
taxi and bus fleets.

centers. Our lineup of AED-related services
includes the SECOM AED Package Service,a full-service AED rental package, and the
SECOM On-Line AED Management Service,
an around-the-clock service that monitors
operational status and the replacement ofexpendables. Recently, we introduced the
SECOM AED Skill Up Service, a workshop on
the operation of AEDs, recognizing that
despite the extensive installation of AEDs,
many people do not know how to use themproperly. The workshop centers on web-based
and in-person training, support by SECOM
experts regarding the proper use of AEDs andthe improvement of skills. We will accelerate
efforts to promote this service, in line with ourbelief that the ability to use an AED is an
essential skill for people everywhere.

SECOM AED Skill Up Service,a workshop to train people
in the proper use of AEDs

COCO-SECOM Mobile Security System(Location and Emergency Response)

GPS satellite

Positioning
information

COCO-SECOM
Operations
CenterNotification of police(if warranted)

g 
SECOM AED Skill Up Service isintroduced
An automated external defibrillator (AED) isa portable device that treats cardiac arrhythmia by administering an electrical pulse to
the heart to reestablish a normal rhythm.
Installation of AEDs is widespread and includes
both public-sector facilities such as train stations, airports and parks and private-sector
facilities such as schools and major shopping

Request forsearch(telephone/Internet)

Subscriber

SECOM
Emergency
Depot

Policedepartment,
emergency
services

Cellular phonebase station
COCO-SECOM Transmitter Device(vehicle-mounted)
COCO-SECOM
Transmitter Device(portable)

Dispatchemergency
response
personnel(if requested)

SECOM Annual Report 201521

Overseas Security Services

SECOM on-line security systems, which include
emergency response services, continue to earn the trust ofcustomers in overseas markets, as a result of which
demand continues to expand.

Emergency response personnel (Thaisecom Pitakkij Co., Ltd., Thailand)g High-grade services in 12 countries

and territories overseas

Emergency response personnel(Myanmar Secom Co., Ltd.)We made our overseas debut in 1978,
when we established a presence in Taiwan.
Today, our overseas security services businessencompasses operations in 12 countries andterritories. The distinguishing feature of ouroverseas security services is that we offer
SECOM-style on-line security systems, which
include emergency response services, customized to reflect local needs and sensibilities. As
in Japan, we take full responsibility for ouroperations in these markets, positioning us
to deliver high-grade SECOM-brand services.
This continues to earn praise from overseas
customers, as a result of which the use of ourservices continues to expand steadily.
g 
Economic growth underpins

expansion of operations
in Southeast Asia

Control center(Secom (Malaysia) Sdn. Bhd.)

22

SECOM Annual Report 2015

We are working tirelessly to respond to risingdemand for security services in Southeast
Asia, where steady economic growth is driving increased demand for security services
from both Japanese and local companies.
Economic growth in Thailand continues
to support a steady increase in subscribers
for Thaisecom Pitakkij Co., Ltd. Highlights inrecent years include the provision of on-line
security systems for a number of corporations

and national government agencies and ofmerchandise to health-care facilities.
Secom (Malaysia) Sdn. Bhd. provides customized security systems—comprising on-line
security systems and static guard services—tocustomers across Malaysia. Underscoring thehigh marks accorded the company’s proposalbased services, which are tailored to market
needs, a major drugstore chain is currently
in the process of installing SECOM security
systems at its stores nationwide.
In Singapore, the diverse menu of services
offered by Secom (Singapore) Pte. Ltd.
includes, among others, the provision of
on-line security systems and fire protection
systems, as well as the leasing of safety
deposit boxes.
PT. Secom Indonesia provides on-line
security systems and static guard services
to subscribers, focusing on the capital of
Jakarta and the country’s second-largest
city, Surabaya, with operations in bothcities expanding steadily. Secom Indonesia
also offers highly rated consulting services
designed to help customers prevent insider
crimes, a major threat to corporate activities.
In Vietnam, Secom Vietnam Security
Service Joint Stock Company is working toaugment its operations by responding to thesecurity needs of Japanese companies operating in the country and to promote market
acceptance of on-line security systems.
Joint venture Myanmar Secom Co., Ltd.,
has begun providing Myanmar’s first-everon-line security systems to subscribers in the
country’s largest city, Yangon. With Myanmar
continuing to attract investment from
offshore companies, including those based inJapan, we will actively market SECOM on-line
security systems in this promising market.

■ Countries and­territories outside
Japan in which
the SECOM Group
has security services­operations

g 
Scope of overseas operations

broadens

Secom Australia Pty. Ltd. has for many
years provided security services to major
financial institutions and government agencies, earning positive reviews across theboard. The company has also installed security systems at a number of key Australian
military facilities. Secom Australia continues
working to expand its customer base andrecently secured contracts to provide security
services for a major media firm, as well as for
the Australian branches of an international
apparel retailer.
In New Zealand, Secom Guardall NZ Ltd.
continues to provide service packages combining maintenance and inspection with monitoring using on-line security systems tomultiple major global financial institutions.
Secom plc, in the United Kingdom, isrenowned for the quality of its “SECOMstyle” security services, as a result of which it
has risen to the number three position in the
U.K. security services market. Testament to
the high marks given for the quality of thecompany’s services, Secom plc has recently
won key contracts from major financial­institutions to provide security solutions forbranches and ATMs.
We recognize that the desire for convenience and comfort, as well as for safety andpeace of mind, is something shared by people
the world over. Accordingly, we will continue
to cultivate promising new overseas markets
for our distinctive security services.

SECOM Today

Taiwan Secom Co., Ltd., a publicly listed firm
and the leading provider of security services in
Taiwan, offers a wide array of security services, centered on on-line security systems.
Recently, the company launched a wirelessalarm system for residential and small-scalecommercial applications. In line with our goalof enhancing security and peace of mind,
Taiwan Secom also collaborated with the
National Center for Research on Earthquake
Engineering to develop and begin offering anearthquake alert system.
In the Republic of Korea (ROK), S1
Corporation, which is also publicly listed, provides not only on-line security systems, butalso an extensive selection of other services
that make life more convenient and comfortable and provide security and peace of mind.
In January 2014, S1 entered the market forbuilding solutions, a move aimed at further
reinforcing its business foundation. In addition, the company has established a social
contribution agreement with the Seoul metropolitan government whereby it will support
efforts to improve the safety of welfare facilities, enabling it to help enhance community
security and peace of mind through its social
contribution activities as well as through its
business activities.
We currently provide our distinctive on-line
security systems to subscribers in the People’s
Republic of China (PRC) through a network of
security service bases in 19 cities. With
demand for security services growing in all ofthese locations, we will continue to expand
our operations by providing high-grade services that meet the needs of customers.

Emergency response personnel(Taiwan Secom Co., Ltd.)

Control center(S1 Corporation, ROK)SECOM Annual Report 201523

Fire Protection Services

An integrated services provider, we offer high-grade systems
that respond to the needs of customers in Japan and overseas.

Water spray system installed in road tunnel(Nohmi Bosai)g High-grade fire protection systemsg 
Integrating automatic fire protection

Our fire protection services business is­spearheaded by subsidiaries Nohmi Bosaiand Nittan, two leading players in Japan’s­ rotection industry, which together
fire pboast an extensive portfolio of automatic
fire alarm s­ ystems and fire extinguishingsystems. As ­integrated service providers, thetwo companies take responsibility for R&D,
planning, design, production, installation and­maintenance of high-grade systems.

equipment and security services
in Thailand
In Southeast Asia, brisk economic growth isdriving needs for fire protection infrastructure.
In cooperation with Thaisecom Pitakkij, Nohmi
Bosai is focusing its efforts on expanding salesof packages comprising nitrogen gas fire extinguishing systems and security services. Other
highlights of late include the establishment ofa representative office in Singapore and therealignment of Nohmi Bosai’s regional bases.

g 
Introducing a new manual fire

alarm box

Advanced PIII map-type fire alarm system(Nohmi Bosai)

Business negotiations at a showroom(Nittan)

24

SECOM Annual Report 2015

Nohmi Bosai provides high-grade fire protection systems for a range of applications, including office buildings, plants, tunnels, structuresdesignated as cultural properties, ships andhomes. A recent addition to the company’s
lineup is a manual fire alarm box with an integrated ring-type pilot lamp—the purpose ofwhich is to illuminate the box’s location—that
is designed to be mounted flush with the wall.
With conventional alarm boxes, parts of which
protrude from the wall, damage from frequent
impact is a problem, as is the fact that such
units are felt to mar aesthetic appearance. The
flat design of Nohmi’s new manual fire alarmbox resolves both of these issues, earning
positive reviews from customers and winninga 2014 Good Design award in Japan.
In response to growing demand from customers seeking to update automatic fire alarmsystems, Nohmi Bosai also commenced sales ofAdvanced PIII map-type system, which combines a conventional fire alarm system with anautomatic testing function. Every device connected to this system has its own address, sowhen a fire is detected the affected room andthe address of the device that has been activated are displayed on the panel. The new unit
also indicates the status of device addresses onan address map, making it possible to pinpoint
the exact location of the fire even more easily.

g 
A fire protection solutions businessthat addresses broad needs
Nittan is promoting proposal-oriented sales tocustomers who have already installed fire protection systems, as well as to customers whomake use of its maintenance and inspections
services, to further optimize systems currently
in use. The company is also benefiting fromrising orders for fire protection solutions
for buildings under renovation. Nittan willcontinue to grow its businesses throughmeticulous cost management at all stages,
from system development through to production, as well as by fortifying its marketingstrategies and to reinforce its competitivenessby providing solutions that encompass training
and advice regarding emergency supplies.
g 
Expanding overseas operations

Nittan continues to see firm sales of fire
­detection systems for use on ships in Sweden.
The company is also boosting orders bylaunching attractive new products and broadening its sales channels by collaborating withSECOM Group security services companies inIndonesia, Thailand and Vietnam to market
automatic fire alarm and fire extinguishing­systems to security services subscribers. In the
United Kingdom, collaboration with Secomplc continues to support solid sales of fire
­detection systems and other offerings.

Medical Services

We offer distinctive nursing homes and a variety of services
that respond to the needs of a super-aged society.

SECOM Health Care Club KENKO physical examinationg 
New-concept nursing home

Alive Shinagawa–Oi opens

A recent addition to our medical services
lineup is SECOM SMASH, a hospital management support service that encompasses business analysis and consulting. (“SMASH” is anacronym for “strategic management assisted
system for healthcare.”) This service employs
proprietary SECOM analysis methods to analyze trends in revenues and expenditures,
patient numbers and length of hospitalization for inpatients on a departmental basis,
with findings stored at a SECOM data center
facility to ensure rigorous protection andprovided to customers using a private cloud.
Management experts also offer consulting
to assist hospitals in formulating management strategies. SECOM SMASH thus
enables hospitals to enhance their operating
efficiency and improve the quality of carethey provide, which in turn helps reduce theburden of expenses on Japan’s public healthcare ­system.

Alive Shinagawa–Oi
SECOM Today

In line with the comprehensive communitybased health-care framework put forth by
Japan’s Ministry of Health and Welfare, we
opened Alive Shinagawa–Oi, the 10th facility
in our Alive series of nursing homes. In addition to working closely with local general­hospitals, Alive Shinagawa–Oi provides anenvironment in which seniors have ongoing
access to health care, from day-to-day healthmanagement to house calls by doctors andemergency medical treatment. In addition tocooperating with a local department store toestablish its own stop on the store’s shuttle
bus route, the facility works with community
organizations to ensure residents maintainlinks with the local community, thereby helping to provide security and peace of mind.
Looking ahead, we will continue to capitalize
on our experience in the provision of healthcare and personal care services to seniors andpromote the establishment of nursing homesthat enhance residents’ quality of life.

g 
SECOM SMASH is introducedg 
SECOM Health Care Club KENKO

SECOM SMASH
hospital management support service

introduces flexible corporate
memberships
SECOM Health Care Club KENKO is a­membership-based club established in 2005
through an alliance with Yotsuya Medical
Cube in Tokyo. Companies that purchase theclub’s recently introduced flexible corporate
memberships gain access to a variety ofhealth management services for their employees. These include detailed physical examinations for senior executives at Yotsuya Medical
Cube and around-the-clock health and medical consultation by telephone for employees.
Going forward, we will continue working toprovide a wide range of high-value-added,
high-grade medical services.

Home Medical Services
Medical Care
Institution

Prescription

Physician’s guidelines
Nurse’s report

Coordination
Home Nursing
Services

Pharmaceutical
Dispensing andHome Delivery Service(SECOM Visiting
Nurse Station)(SECOM Pharmacy)

Consultation
Prescription
Pharmaceutical delivery

Patient

Nurse visit
Outpatient care

患者

SECOM Annual Report 201525

Insurance Services

We continue to leverage the comprehensive capabilities of
the SECOM Group to provide distinctive fire, medical andautomobile insurance policies.

g Contracts for SECOM Anshin

My Home remain robust

Head office of Secom General
Insurance Co., Ltd.

Call center (Secom General Insurance)

SECOM Anshin My Car on-site support

26

SECOM Annual Report 2015

Our diversification into non-life insurance
came about as a result of our convictionthat augmenting security services, which arepreventative by nature, with insurance, whichlooks after people should misfortune strike,
was a way to further enhance security andpeace of mind.
SECOM Anshin My Home is a comprehensive policy for residential customers that offers
a discount on regular premiums to subscribers
who have installed on-line security systems,
taking into account the fire risk-mitigating
nature of such systems, as well as for houses
that have exclusively electrical appliancesand houses built with fire-resistant materials.
Customers can choose a basic plan fromamong several alternatives and select special
options, enabling them to tailor policies totheir own specific needs. Contract volume
for SECOM Anshin My Home continues torise in tandem with the installations of home
security systems, and we will continue working to expand sales of this attractive product.
Our lineup also includes the Security DiscountFire Policy, a similar policy for commercial
customers.

g 
MEDCOM, an unrestricted

cancer treatment policy that covers
all treatment-related costs
MEDCOM is an unrestricted cancer treatment
policy that provides full coverage for all
hospitalization and medical treatment costs,
both those covered under Japan’s National
Health Insurance (NHI) scheme and those forwhich the patient usually bears the burden,
which include costs for advanced medical
treatments. In addition to a one-time lumpsum payment of ¥1 million if cancer is diagnosed, MEDCOM also extends to outpatient
treatment, providing coverage for up to ¥10
million per five-year period. Subscribers arethus able to focus on treatment without having to worry about costs. Given the high costof many new cancer treatments, the fact that
MEDCOM significantly lightens the economic
burden on patients is attracting attention tothis i­nnovative policy.
g 
SECOM Anshin My Car: Backed byour reliable emergency response
personnel
Another attractive SECOM non-life insurance
product is SECOM Anshin My Car, a distinctive policy that includes around-the-clock
access to on-site support by SECOM emergency response personnel in the event of an
accident.
In addition to stepping up efforts to market our policies via banks and the Internet,
we have equipped sales personnel with tablet
computers, enabling them to propose solutions to customers, with the aim of assistingsales efforts.

Geographic Information Services

By capitalizing on our geospatial information capabilities, which
include collecting, integrating and analyzing geographic datafrom satellite images and ground surveying, among others, we
contribute to safe and secure societies.

g 
Helping private and public sector

entities enhance operational­efficiency© Airbus Defence and Space GEO S.A.

SECOM Today

Subsidiary Pasco Corporation collects geographic data from satellite images, aerial photography, and vehicle/ground and shipborne
surveying, which it integrates, processes andanalyzes to provide geospatial information
services.
In Japan, services for customers in the­private sector include area marketing, which
involves analysis of catchment areas, logistics
and corporate disaster planning. Pasco’s highly
specialized geospatial information ­services for
public-sector entities include ­services for local
governments provided via the Local Government Wide-Area Network (LGWAN), which
protects confidential information and guarantees security, and cloud-based services. In
addition to reinforcing its business foundation,
Pasco will promote stable growth throughthe extension of services that ­facilitate the­accurate assessment and comprehensive,­integrated management of assets held by
local governments—­thereby contributing
to regional revitalization and financial­soundness—­and through support for facility
management aimed at optimizing costs andenhancing convenience.

to make predictions regarding road closures,
railway operation interruptions and otherdamage up to six hours in advance, which itthen emails to customers.
In recent years, Japan has seen a­significant rise in damage due to natural
events, including road closures due to flooding and landslides caused by localized torrential rainfall, raising companies’ awareness of
the importance of implementing effective
countermeasures. In addition to brisk orders
from manufacturers, trading companies andother private sector firms, DR-Info is ­attracting
attention from public sector entities.

SPOT 6 and SPOT 7
Earth observation satellites

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Enhancing access to geospatial

information from satellite images
Pasco recently signed a contract with a leading
multinational aerospace and defence company
to acquire general distribution rights for GeoIntelligence products in the Japanese market
and image data distribution rights for the
SPOT 6 and SPOT 7 Earth observation satellites. As a consequence, Pasco now distributes
data from a total of 25 commercial satellites.
Pasco will continue to strengthen its ability tocollect geospatial information by expanding
and enhancing its access to satellite data.

DR-Info disaster risk information service(This service uses Google Maps. Google Maps
is a registered trademark of Google Inc.)g 
Advanced technologies help Pascog 
Sales of DR-Info disaster risk

­information service commence
Pasco recently began offering DR-Info, acloud-based disaster risk information service
that capitalizes on its geospatial information
technologies and know-how. DR-Info uses
proprietary information gathered by Pasco
that can be plotted on a map, from which thecustomer can extract the required information
at any time to perform various simulations.
For example, Pasco combines information onrail line and road conditions with forecasts
for rainfall and wind speed, among others,
provided by the Japan Meteorological Agency

cultivate new businesses
Pasco is promoting research and developmentusing highly accurate 3D geospatial information collected using its vehicle-mounted
Mobile Mapping System (MMS) to createhigh-precision basic road information for use
in advanced driver assistance systems (ADASs).
By contributing to the creation of accurate yetcompact basic road information for ADASs
that helps improve technologies for brake
control, lane guidance, eco-driving support
and other features, Pasco is broadening thescope of its MMS-based services business.

High-precision basic road informationcollected using Pasco’s MMS is being
considered for use in ADASs.

SECOM Annual Report 201527

Information and Communication Related Services

Our extensive portfolio encompasses disaster response,
information security and cloud-based services, underpinnedby our data center facilities, enabling us to respond to diverse
needs for safety and protection.
SECOM Anshin Information Centerg 
SECOM Safety Confirmation Service,

Japan’s leading risk management
service, and an extensive range ofrelated services
A spate of earthquakes, devastating localized
torrential rainfall and other natural disasters
in the past few years has encouraged anincreasing number of companies in Japan toreassess their business continuity plans (BCPs).
Our core offering in this area, SECOM Safety
Confirmation Service, which helps subscribers
ascertain the safety of employees and theirfamilies in the event of a disaster, is one ofJapan’s leading risk management services. In
tandem with this system, we also offer suchhighly rated services as SECOM Emergency
Call Out Service, which is designed to facilitate
the swift deployment of personnel crucial tobusiness continuity and the prompt resumptionof operations in the aftermath of a disaster,and the Real-Time Disaster Information Service,whereby we collect and analyze available
information, including emergency warnings
and evacuation orders, information fromTwitter and other social networking sites, andexclusive SECOM Group information, which
we customize to meet the specific needs ofeach customer.
Secure Data Center facilityg 
SECOM Premium Net enhanced andequipped with protection for
online trading transactions

SECOM Premium Net provides protection
against online banking scams

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SECOM Annual Report 2015

With an unprecedented number of online banking scams, including those involving illegal trans­
fers of funds, being reported in recent years,
addressing such fraudulent activity has emerged
as an urgent social imperative. SECOM Premium
Net is a system designed for financial institutions to protect corporate customers against
such scams. We have also introduced a versionof this system for consumers. SECOM Premium
Net centers on a proprietary dedicated USB
flash drive that permits connection only to theinstitution’s secure online banking site to ­protect
against phishing attacks, and encrypts communication to ensure safe online banking. Even if
an individual customer’s computer has been
infected with a malicious virus, the USB is writeprotected, preventing it from propagating thevirus and guaranteeing the security of onlinetransactions. Orders for the commercial versionof SECOM Premium Net continue to risesteadily, while the scope of application for the
consumer version has been expanded to include
protection for online trading transactions, which
has earned high marks. Looking ahead, we willcontinue to expand our range of products
designed to ensure security and peace of mind
in an increasingly Internet-driven society.
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SECOM Minutes Digitization Service:

Japan’s first service for
digitizing the minutes ofboard of directors’ meetings
One of many services that leverages thecapabilities of our Secure Data Center facilities
is SECOM Anshin Eco Document Digitization
Service, which assists companies in digitizing
and storing the thousands of documents they
deal with, including pay stubs and invoices,helping customers enhance information security and operational efficiency and reinforce
competitiveness. A recent addition to our
lineup is the SECOM Minutes Digitization
Service, which enables companies to digitize
the minutes of board of directors’ meetings,
greatly simplifying procedures by making it
possible for directors and auditors to accessthe minutes at a dedicated website, thereby
eliminating the need to pass around the original minutes. The system, which complies withJapan’s Companies Act, also facilitates thestorage of digitized minutes for 10 years andthe online registration of changes in directors.

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SECOM Anshin My Number Service

is introduced
In advance of the launch of Japan’s new My
Number social security and tax identity system
in October 2015, which will require companies
to collect and manage employee ID n
­ umbers,
we recently introduced the SECOM Anshin
My Number Service, a service that securesthe collection and storage of numbers andensures they can be used safely. Employee
ID numbers entrusted to us are stored at a

Secure Data Center facility, which provides
robust around-the-clock physical and cybersecurity. To use an employee ID number, companies provide the ID and a dedicated password, specifies the computer on which thenumber will be used with a digital certificate.
The service facilitates access management bykeeping a record of access. We also suggest
the installation of security cameras and access
control systems to fortify physical security at
the customer’s premises.

Real Estate and Other Servicesg 
Uniquely SECOM condominiums thatdeliver safety and peace of mind
In line with our goal of providing living spacesthat deliver reliable security and peace ofmind, we develop and provide high-grade
uniquely SECOM condominiums under
the Glorio brand. We recently commenced
sales of units in Glorio Toshimaen, Glorio
Koenji, Glorio Eifuku-cho Izumi and othercomplexes in the Tokyo metropolitan area. In
addition to MS-4, an on-line security systemfor condominiums, in each individual unit,
SECOM IX remote imaging security system incommon areas and a seismic grade 2 rating
under Japan’s three-grade system of ranking
earthquake resistance, these condominiums
feature Glorio Support 24, an around-theclock telephone-based support service.
Guided by the ALL SECOM concept, we
will continue to promote the development
and sale of quality condominiums withadvanced contingency planning features.
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New support package forindividuals transferred overseas
The number of Japanese citizens currently
living abroad, estimated at approximately

1.29 million, continues to rise steadily.
Japanese companies require transferred
employees to move relatively quickly to their
new posting, before which they must ensurethat the successor is fully briefed on his or her
new responsibilities and that various company
procedures are completed, as well as prepare
to move. To help address the concerns ofsuch individuals, we recently began offering
the SECOM Overseas Transfer Support
Package. Services offered as part of this package, a quintessential ALL SECOM offering,
include security for and arranging to rent out
the individual’s home temporarily and sellhis or her vehicle, taking care of insurance
formalities and monitoring the safety offamily members remaining in Japan. We also
added a general home maintenance service
for individuals who are away for an extended
period to SECOM Home Service, an optional
suite of lifestyle support services available
to SECOM Home Security subscribers. We
market these services through companies
with large numbers of employees on overseas
assignment and through travel agents.

SECOM Today

We develop and sell high-grade condominiums offering
exceptional security and earthquake resistance.
Other services include a support package for individuals
who have been transferred overseas.

Glorio Toshimaen

SECOM Overseas Transfer Support Package
housekeeping service

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