SECOM Today

Commerc i a l S e c u r i t y S e r v i c e s

Solutions for Businesses

Tokyo Midtown, which had its grandopening in March 2007, is an exciting
new development in Tokyo’s trendy
Roppongi district. Tokyo Midtown
consists of six buildings, including
the Midtown Tower, the central
structure, which has five floors below
ground and 54 above. Developed inline with the concept of “enrichingurban lifestyles,” this multipurpose
complex features selected leading
global fashion and interior decor
shops, restaurants and other retailers,
as well as an art museum, a hotel,
offices, condominiums, a medical
center and a park.
SECOM provides static guard
services for Tokyo Midtown. The
complex also uses the SECOM AED
Package Service.
Photo courtesy of Tokyo Midtown Management Co., Ltd.

Annual Report 2007

6

Drawing on its years of accumulated exper tise and the tr ust of its subscribers,
S E C O M s t r i v e s t o o ff e r n e w p ro d u c t s a n d s e r v i c e s t h a t re s p o n d t o t h e n e e d s o f
c u s t o m e r s a n d c a p i t a l i z e o n i t s s e c u r i t y s e r v i c e s a n d o p e r a t i n g s t re n g t h s .

Responding to the Sophisticated Security
Needs of Large Complexes
The recent wave of urban redevelopment andthe trend toward large complexes are nolonger limited to Tokyo, but have spread toother major urban areas, notably Osaka andNagoya. The effective management of suchcomplexes demands sophisticated, diversified
security systems that protect people and property from crime and other dangers. In responseto the needs of these large urban complexes,
we drew on our extensive, accumulated experience and know-how and in November 2006
launched a new version of the TOTAX ZETA
large-scale proprietary security system withimproved functions and a lower price targetedat the general market.
The most important feature of SECOM’s
sophisticated large-scale proprietary security
systems is that they combine the most advanced
security systems and manned services by trained
professional guards in a single sophisticatedpackage. Another feature is that basic packages
can be adapted to individual customer needs
through the addition of various products andservices. These are not limited to offerings thatenhance security, but also include such options
as the SECOM AED Package Service. This
service provides emergency lifesaving kits
featuring automated external defibrillators(AEDs)—electronic devices used to reestablish
a normal heart rhythm following cardiac
arrhythmia—to private- and public-sector officebuildings, airports, commercial facilities, hotels
and other large complexes. There have been
numerous reports of AEDs having contributed
to the saving of lives—SECOM’s commitment
thus extends beyond ensuring the security ofsuch facilities to include the safety of people
who use them.
We have also used our advanced technologies and expertise to develop SECOM Robot X,
an outdoor surveillance robot equipped withcameras that give it a 360° view. This machine

Centralized Security Services

SECOM
Control Center(2) Alert Emergency
Services andUtilities as
Necessary(2) Alert the SECOM
Emergency Depot

SECOM
Emergency
Depot(1) Alert throughTelephone
Circuit
Fire Dept.

Police Dept.

Gas Company

Subscriber(3) Dispatch SECOM Emergency
Response Personnel

SECOM Co., Ltd.

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SECOM Today

Commerc i a l S e c u r i t y S e r v i c e s

is particularly effective when utilized in large sites
with multiple blind spots that make surveillanceusing conventional stationary cameras difficult.
Going forward, we will continue to capitalize
on our exclusive expertise and comprehensive
Group capabilities to respond to the increasingly diverse needs of customers in the market
for large complexes.

Expanding Applications for On-line
Security Systems
We offer a wide range of on-line security systems suited to a variety of structure sizes,
applications and security needs. These include
SECOM AX, a system that utilizes image recognition technology, enabling us to respondswiftly to any irregularity in the most appropriate manner. Prompted by recent crimes targeting offices and stores early in the morning andlate at night when few people are present, wehave augmented existing on-line systems with a
new feature whereby we monitor windows anddoors using sensors even when employees arepresent, thereby helping to prevent unlawfulaccess and ensure employee safety.
SECOM IX was developed to prevent therising incidence of robberies at retail facilities
open round-the-clock. This system enables store
employees to request assistance from a SECOM
image monitoring center should they see anyone
acting suspiciously or feel threatened by someone on the premises late at night. Employees
need only push an emergency/request button
to automatically transmit an image and voice inreal-time for assessment by image monitoring
center staff, who will, if necessary, broadcast a

SECOM Robot X

SECOM Emergency response personnel

Annual Report 2007

voice warning on the premises or dispatch emergency response personnel. Although initiallydeveloped for use in occupied facilities, SECOM
IX is also finding favor in apartment building
entry halls. We have also sought to broaden
applications for SECOM IX. Recently, we commenced sales of HANKS IX—a system designed
to provide enhanced security for financial
institutions during operating hours—that combines SECOM IX with the HANKS SYSTEM, an
on-line security system for financial institutions.

Growing Demand for the Protection ofImportant Information
The enforcement of Japan’s Personal Information
Protection Law in 2005 has required the stringent management of personal information.
Despite increased awareness of this problem,
incidents involving personal information leaks
have continued to occur. Consequently, an
increasing number of companies are seeking
security services around-the-clock—that is,during business hours when employees arepresent, as well as at night and other times
when premises are empty. We have responded
to these needs by developing SESAMO TRII, acomprehensive access-control system that canbe administered from a single personal computer. This system can also be integrated with
our various identification systems, including
SECURILOCK II, an access-control systemcompatible with various contactless integrated
circuit (IC) cards, and SESAMO IDj, which
identifies individuals by the veins in theirpalms. Information collected can be tabulated
according to area under management, time or

SESAMO IDj, an access-control system that identifies
individuals by the veins in their hands

8individual and can thus be used for a variety ofadministrative purposes. The function thatmonitors employee working hours is also used
to manage employee health.
Moving ahead, we will continue taking steps
to respond to the evolving needs of customers
in the area of information security by offering
effective on-line security, access-control andsurveillance camera systems.

Launching the “Setagaya Security Patrol”
Following the opening of public services contracts to private-sector firms, in April 2007 wewere contracted by Tokyo’s Setagaya Ward toassist official efforts to reduce the incidence ofcrime in the area. In response, we introduced
the Setagaya Security Patrol, which conducts
round-the-clock street and park patrols usingcars bearing the SECOM logo, thus acting as apublic service for the 800,000 residents of
Setagaya. This area is home to a high numberof subscribers to SECOM Home Security andother SECOM security systems. The Setagaya
Security Patrol is meaningful not only because it
provides residents with security and peace ofmind, but also because it enhances residents’awareness that SECOM is accessible andconvenient. This new approach, of a privatesector company providing services aimed at
reducing crime throughout an entire district,has added a new dimension to the SECOM
service lineup.

Mine Rehabilitation Program Center:
Japan’s first PFI Correctional Facility
In line with our mission to contribute to society
through our business activities, we continue toventure into challenging new areas. One example is the Mine Rehabilitation Program Center, aprivate finance initiative (PFI) correctional facility
in the city of Mine, Yamaguchi Prefecture, which
opened in April 2007. A SECOM-led consortium
secured an 18-year contract to construct, maintainand operate the facility in cooperation with the
Ministry of Justice, in general bidding. For thispurpose, the consortium established a special
firm, Social Rehabilitation Support Mine Co., Ltd.,of which SECOM is the principal shareholder.
The Mine center has many unique features,
including its name, which identifies it as a “facility
for rehabilitation,” rather than a “prison.”
Another unique feature of the Mine center isthat it capitalizes on private-sector expertisethrough joint operation by private-sector

SECOM Control Center

SECOM Co., Ltd.

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SECOM Today

Commerc i a l S e c u r i t y S e r v i c e s
Mine Rehabilitation Program Center, Yamaguchi Prefecture

Front entrance to the Mine
Rehabilitation Program Center(above); cell block patrol by
SECOM static security guards

CCTV system installed in the center

participants and the government. Shifting thebulk of responsibility for facility operations to
the private sector enables corrections officers tofocus on their primary responsibility of providing
correctional education. We will endeavor to
support the efforts of corrections officers byusing advanced security systems to ensure thecapable, efficient management of security.
The facility is also unique in its emphasis on
rehabilitation programs for convicted offenders. In addition to offering vocational training,
including education in the area of information
technology (IT), the facility has attempted tocreate a living environment for inmates that issimilar to ordinary society by modifying inmate
uniforms and living quarters. Cells are built on
a semi-open plan and inmates are able tomove freely about the corridors, multipurpose
hall and other common areas of the cell block
except during certain hours. With the aim of
fostering self-discipline, inmates are allowed towalk within the facility unaccompanied. To help
inmates maintain relations with their families, a

process deemed essential to rehabilitation,
visits take place in rooms without barriers.
Another SECOM-led consortium hasrecently secured a contract to maintain andoperate two PFI correctional facilities locatedin the city of Sakura, Tochigi Prefecture:
Kitsuregawa Rehabilitation Program Centerand the adjacent Kurobane Prison. We willassume responsibility for the maintenance andoperation of both facilities from October 2007.
These projects will enable us to secure expertise in correctional facility management, as wellas to contribute to a society that is secure andfree from apprehension by promoting andassisting the prompt rehabilitation of inmates.

Round-the-clock monitoring from the central security office

IT training session for inmates

Annual Report 2007

10

SECOM Employee Training

We place our highest priority on earning thetrust of our customers, and we recognize that
this necessitates excellent, high-quality service
and an effective grasp of our customers’ perspectives. We have established four SECOM
HD Center training facilities in Japan. Thesefacilities offer training programs based on ahuman resources development curriculum
created in-house to cultivate capable, skilledemployees. In addition to imparting the expertise and technological skills essential for security services professionals, the program focuses
on educating employees on the importance ofacting in accordance with the SECOM Group
Code of Employee Conduct and striving to dowhat is appropriate to ensure a high level ofcorporate ethics.
By ensuring all SECOM employees approach
their work with a commitment to ethical practices, we are confident in our ability to deliver
outstanding services and contribute to society.
The solid reputation of the SECOM brand is areflection of our thorough and consistentemployee training.

Training in security equipment operation

Studying SECOM’s corporate philosophy

SECOM Co., Ltd.

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SECOM Today

H o m e S e c u r i t y S e r vices

Peace of Mind for the Home

Annual Report 2007

12

Japan’s leading home security system, SECOM Home Security, encompasses high-qualitys e c u r i t y a n d a w i d e r a n g e o f v a l u e - a d d e d s e r vices. SECOM off e r s t a i l o re d p roposals
i n c o r p o r a t i n g a v a r i e t y o f p ro d u c t s a n d s e r v i c e s , t h e re b y h e l p i n g t o b r i n g s e c u r i t y a n d
p e a c e o f m i n d n o t o n l y t o h o m e s , b u t a l s o t o t o w n s a n d n e i g h b o r hoods.
SECOM Home Security: Responding todiverse home security needs and expanding
subscriptions
A pioneer in the provision of home security
services in Japan, SECOM has ensured the
security of its subscribers’ residences sincelaunching SECOM Home Security in 1981 andcontinues to lead the market. SECOM Home
Security is an on-line security system valued bycustomers for offering round-the-clock monitoring of homes for intruders, emergency reports,
fires, gas leaks and medical emergencies.
Our SECOM Home Security customer basehas expanded over recent years, and today
ranges from single people living on their own
to people with families and seniors. At thesame time, we have introduced a wide range ofadditional services designed to add value.
These include SECOM Medical Club, a membership-based health management service thatgives SECOM Home Security subscribers
access to telephone health counseling andInternet-based health management services
around-the-clock, thereby helping to relieve
health concerns.
We also offer SECOM Home Service, a suiteof lifestyle support services through which we
assist customers with problems arising in daily
life, including plumbing issues and lost keys,
and patrol the area around their homes. Owing
to the favorable reputation this service has

earned from subscribers, we are expanding ourmarketing focus to encompass other large
cities throughout Japan, ensuring customers
are satisfied they turned to SECOM.
The rising incidence of residential break-ins
occurring when the occupants are at home has
clearly increased the danger of physical harm.
We have enhanced the capabilities of SECOM
Home Security to ensure the security of home
both when the occupants are in and when they
are out. We also market an extensive selectionof products designed to enhance security.
These include SECOM Anshin Glass, a highimpact, breakage-resistant glass window with abuilt-in sensor, and SECOM Anshin Film, awindow glass film that improves breakageresistance. We also offer an extensive selectionof products that incorporate image recognition
technology, including SECURIFACE, an intercom system featuring a built-in face detection
function that recognizes when the person at thedoor is hiding his or her face, and the Sensor
Light Camera, a camera that detects when aperson approaches the house at night andautomatically turns on a light and takes aphotograph.
With home security increasingly being seen
as a standard feature in many homes, we
continue to reinforce our competitive advantage in the growing home security market byproviding value-added services. We are also

SECOM Home Security

SECOM Home Service

SECOM Co., Ltd.

SECOM Shop outlet

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SECOM Today

H o m e S e c u r i t y S e r vices

expanding our network of SECOM Shop sales
outlets throughout Japan, focusing primarily
on large cities.

Responding to Rising Needs for
Town Security
In response to the increasingly brutal nature ofcrimes, we are promoting the concept of “townsecurity,” that is, security systems designed toprotect entire communities. Town security
systems involve creating high-grade, tailored
packages that combine on-line security systems
in all houses in a community with a variety of
security products. As an example, a person
entering a community with a SECOM Town
Security system must first contact the house heor she is visiting using a SECOM MS-3 systemintercom so that the occupants can open the
remote-controlled gate. At the entrance to thehouse, the visitor uses the SECURIFACE residential intercom system to gain entrance. In
contrast, occupants open the gate with theirown SECURILOCK II contactless IC cards andenter their own homes using SESAMO Home IDs,an access-control system employing fingerprint
identification installed at the entrance. Houses
in such communities have SECOM Home
Security systems installed, SECOM Anshin
Glass high-impact, breakage-resistant window
glass in all first-floor windows—each of which
has a built-in sensor—and Sensor Light
Cameras installed outside, which records
images of visitors when occupants are out.
In the future, we will continue to develop
systems that combine our comprehensive
selection of products and services to contributeto communities that are secure and free fromapprehension.

Main gate of a community with a SECOM Town Security system

Annual Report 200714

O t h e r S e c u r i t y S e r vices

In response to rising needs for mobile security, SECOM is expanding
applications for COCO-SECOM systems, as well as broadening the system’s
capabilities by combining it with other SECOM ser vices.

Rising Demand for COCO-SECOM
We launched COCO-SECOM mobile security
systems in 2001 with the aim of cultivating new
demand. Since then, COCO-SECOM has playeda key role in the prompt and safe resolution ofseveral incidents—including the recovery of stolen
vehicles and the rescue of elderly individuals who
had wandered away and become lost—andthe effective prevention of other incidents.
COCO-SECOM uses signals from Global
Positioning System (GPS) satellites and cellular
telephone base stations to pinpoint locations
with an accuracy of within five to 10 meters
under optimum circumstances. Another key
feature of COCO-SECOM is that it will dispatch
emergency response personnel around-theclock if a subscriber requests assistance. Today,
COCO-SECOM services are available forlocating people, vehicles, objects and pets.
In March 2007, we began offering the
COCO-SECOM School Commute Management
System. This system can confirm the whereabouts

of a student on the way to or from school, as
well as ascertain when the student arrives at or
departs from school and whether he or she is at
school. The system uses IC tag readers positioned at a school’s gates that pick up signals
from IC tags in COCO-SECOM transmitter
devices and transmits information when the childhas arrived at or left school via e-mail to, forexample, a cellular phone. During the child’s
school commute, COCO-SECOM provides realtime information on the child’s whereabouts. If achild senses danger, he or she can alert SECOM
simply by pressing an emergency button on the
COCO-SECOM transmitter device and, if necessary, request the dispatch of emergency response
personnel. Placement of IC tag readers at closeintervals throughout schools also enables theschools to precisely monitor where students areat any given time. With the aim of protecting
children from crimes, we will continue actively
promoting this system to schools, cram schools
and other educational facilities throughout Japan.

COCO-SECOM Operations Center

COCO-SECOM Location and Emergency Response System

GPS Satellite
Positioning
Information

COCO-SECOM
Operations
CenterCellular Telephone
Base Station
Requestfor Search(Telephone/Internet)
Transmitter Device(Vehicle-Mounted)

Subscriber

Notificationof Police(If Warranted)

SECOM
Emergency
Depot

Police Dept.
COCO-SECOM

Dispatch SECOM
Emergency Response
Personnel (If Requested)

Transmitter
Device(Portable)

COCO-SECOM School Commute
Management System, which combines
IC tags and COCO-SECOM transmitters

SECOM Co., Ltd.

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SECOM Today

Security Ser vices in Overseas Markets
SECOM’s expanding overseas presence enables it to provide the same highgrade security ser vices as it does in Japan to customers in overseas markets.
In particular, SECOM is working to enhance growth in Asia, where securitys y s t e m s a re c o m i n g i n t o i n c re a s i n g l y w i d e u s e .
Expanding Overseas Operations byEntering the Vietnamese Market

Security Systems Begin to Find Wide
Acceptance in the PRC

In June 2006, we established a joint venturewith a local firm and began offering security
consulting services in Vietnam. With this addition, our overseas operations currently encompass businesses in Taiwan, the Republic ofKorea (ROK), the United States, the United
Kingdom, Thailand, Malaysia, Singapore,
Australia, the PRC, Indonesia and Vietnam. Ourdecision to begin offering services in Vietnamreflected the growth potential of this market asincreasing number of Japanese and otherforeign companies establish operations there.
At present, the Vietnamese security market
centers on static guard services. Our plan is toexpand our business in Vietnam by focusing
primarily on on-line security systems.

Our operations in the PRC began in 1992 withthe establishment of holding company SECOM(China) Co., Ltd. Since then, we have set up
security services companies in key cities in the
country’s high-growth coastal areas—namely
Dalian, Shanghai, Beijing, Qingdao andShenzhen. Through these companies, we offer
security services on a par with those we provide
in Japan, encompassing not only remote surveillance, but also emergency response services, an approach that continues to attract anincreasing number of subscribers. With the aimof expanding the aforementioned five companies’ operations, we are currently setting up
branches and offices in surrounding cities toexpand the companies’ business. Going forward, we plan to expand the service area
covered by the companies to approximately
20 cities, from the current 13, with a view totaking our next step in the PRC, which will be
to set up operations in key inland cities.
These and other efforts will position us tocapitalize on the increasingly wide acceptanceof security systems in the PRC by offering
distinctive SECOM products and services. By
doing so, we aim to further grow our businessin this key market.

Beijing Jingdun Secom Electronic Security Co., Ltd.

Secom Plc Control Center, UK

Annual Report 200716

F i re P ro t e c t i o n S e r vices
SECOM and Nohmi Bosai are i n t e g r a t i n g t h e i r e x t e n s i v e m a n a g e m e n t
r e s o u rc e s a n d e x p e r t i s e t o p ro v i d e e ff e c t i v e f i re p ro t e c t i o n s e r v i c e s . S a l e s o f
r e s i d e n t i a l f i re a l a r m s y s t e m s c o n t i n u e t o i n c rease.

New Law Drives Up Demand for
Residential Fire Alarm Systems

Fire extinguishing system installed toprotect a cultural property

A recent change in Japan’s Fire Protection Law
made the installation of fire alarm systems in
new homes mandatory nationwide on June 1,
2006. In the future, existing homes will also be
required to have fire alarm systems installedthat comply with rules set by local authorities.
In response, SECOM commenced sales of the
New Home Fire Sensor, a fire alarm system forresidential applications. This system is manufactured by Nohmi Bosai, the leading company inthis industry, which became a consolidated
subsidiary of SECOM in December 2006.
Developed for use in detached houses andapartment buildings, the New Home Fire Sensor
detects smoke and heat when fire starts andalerts occupants by sounding an alarm andflashing a light. The unit is battery-powered,meaning its performance is unaffected by power
failures, and freestanding, which eliminates
time-consuming wiring and facilitates easy
installation. Moreover, a battery life of 10 years,
a 10-year warranty effective from the date ofNohmi Bosai’s Menuma Factory

SECOM Co., Ltd.

receipt and round-the-clock SECOM support in
the event of a breakdown ensure prompt andeffective after-sales service. Owing to suchfeatures, the New Home Fire Sensor has
attracted praise from developers and others in
the housing construction industry, and we plan
to continue expanding sales.
To date, Nohmi Bosai has contributed to thecreation of a more secure society through theprovision of automatic fire alarm, fire extinguishing and other fire protection systems. The
company provides systems for office buildings,
plants, tunnels, cultural properties, ships,
residences and other facilities. In the future, wewill endeavor to respond to diverse and sophisticated fire protection needs and to cultivate
new markets by developing innovative productsthat integrate our security technologies withNohmi’s fire protection technologies.

Foam fire extinguishing system

17

SECOM Today

Medical Ser vices
SECOM’s medical services contribute to security and peace of mind by helping
t o re l i e v e h e a l t h c o n c e r n s . B y e x p a n d i n g i t s m e d i c a l s e r v i c e s b u s i n e s s e s , w h i c hinclude home medical ser vices and the management of nursing homes, SECOM
w i l l c o n t i n u e t o c h a r t f u r t h e r g ro w t h .
Raising the Standard of Home Nursing
Services
Our medical services business reflects ourconviction that protecting the health of customers is crucial to security and peace of mind.
We launched our medical services business in
1991, beginning with the provision of Japan’s
first home nursing services, whereby nurses
regularly visit patients in their homes andprovide nursing services, including observing
patients’ conditions and providing treatment inline with the instructions of each patient’s
physician.
We have expanded our network of SECOM
visiting nurse stations, which dispatch nurses topatients’ homes and are on call around-theclock, to 42. These nurses are highly skilled andexperienced. We have also built a new training
center for visiting nurses, with the aim offurther raising the standard of our services.
Going forward, we will continue striving toprovide home nursing services that not only
earn the trust of customers, but also surpass
their expectations.

Managing Specialized Nursing Homes
In October 2006, we opened Comfort Garden
Azamino, the first facility in our SECOMFORT
series of nursing homes, in Yokohama. Comfort
Garden Azamino brings together our expertisein such areas as security, medical care andpersonal care. We have earned a solid reputation in this field as an operator of nursing
homes that also provide personal care services,
including Sacravia Seijo, Royal Life Tama, as
well as the Alive Care Home series. Comfort
Garden Azamino draws on our specialized
knowledge in the management of nursing
homes with consideration for the advancing
needs of senior citizens in the years ahead.
Based on the concept of “comfortableaging,” Comfort Garden Azamino is designed
to provide peace of mind by enabling residents

to remain in the same place for the remainderof their lives with on-site health care and a wide
range of attentive care services provided byexpert staff. The second SECOMFORT nursing
home, Comfort Hills Rokko, is scheduled toopen in April 2009 in Kobe.
Visiting nurse training

Comfort Garden Azamino

Room in Comfort Garden Azamino

Home Medical Services

Prescription

Medical Care
Institution

Physician Guidance
Nurse Report

Coordination

Pharmaceutical Dispensingand Home Delivery Services

Home Nursing Services(SECOM Visiting Nurse Station)(SECOM Pharmacy)

Consulting
Prescription
Pharmaceutical Delivery

Patient

Visiting Nurse
Outpatient Care

Annual Report 200718

Insurance Ser vices
SECOM’s non-life insurance policies ensure peace of mind in the event of misf o r t u n e . S E C O M c o n t i n u e s t o d e v e l o p o r i g i n a l i n s u r a n c e o ff e r i n g s a n d e x p a n dinsurance ser vices sales.

Distinctive Non-Life Insurance Policies

New SECOM Anshin My Car on-site
emergency services

SECOM’s move into the non-life insurance
business reflects a conviction that combining
security services, which provide prior protection, and insurance, which looks after customers
in the event of misfortune, reinforces security
and peace of mind. Accordingly, our non-life
insurance subsidiary offers a variety of
distinctive policies
One of these is SECOM Anshin My Home,a popular policy designed for households thattakes into account the reduced risk of fire androbbery in homes that have installed home
security systems and consequently offers a
discount on premiums of up to 60%. The same
concept underlies the Security Discount Fire
Policy, which offers a discount on premiums of
up to 30% to commercial customers that haveinstalled security systems, recognizing this as arisk-mitigating factor. New SECOM Anshin My
Car is a comprehensive automobile insurance
policy that offers round-the-clock support
services from SECOM emergency response
personnel in the event of an accident.

MEDCOM nurse call center

Non-life insurance call center

SECOM Co., Ltd.

We also offer MEDCOM, an unrestricted
cancer treatment policy that covers the costof all treatments, including the cost of treatments not covered by Japan’s national healthinsurance scheme, which is normally borne by
the patients. This enables subscribers to takeadvantage of advanced treatment options
without worrying about the frequently prohibitive costs. MEDCOM also offers access to
MEDCOM Nurse Call, a service whereby staff
with nursing qualifications provides consultation and introduces medical institutions. This
enables subscribers to obtain second opinionsfrom experts aside from their own attending
physician. In August 2006, we introduced
MEDCOM One, a policy that is also available towomen who have previously had breast cancer.
Many standard cancer insurance policies do notcover individuals who have previously hadcancer. MEDCOM One is an unrestricted policythat is available to women who have had breast
cancer if they meet all of the policy’s otherrequirements.
Going forward, we will continue to work to
expand sales in the insurance services businessby developing attractive new insurance offerings.

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SECOM Today

Geographic Infor m a t i o n S e r vices
Pasco is expanding its GIS, sur veying and measuring ser vices and operations with the aim of
becoming the world’s leading name in geospatial infor mation. The successful launch of an e w c o m m e rc i a l s a t e l l i t e h a s a l s o m a d e i t p o s s i b l e f o r P a s c o t o o ff e r s a t e l l i t e i n f o r mationbased geographic infor m a t io n s er vices.
Pasco Introduces New Geographic
Information Services

A Broad Range of Geospatial
Information Services

On June 15, 2007, a new German commercial
satellite boasting the highest resolution of any
existing commercial satellite was successfullylaunched into orbit. This satellite uses
microwaves to capture images of the earth’s
surface, meaning it can not only capture images
regardless of the weather or the time of day,but also achieve a maximum one meter-classresolution in doing so. With this satellite, it ispossible to obtain 1:25,000-scale geographicaldata for all of Japan in only one and a halfmonths—something that would take 10 years
with an aircraft and 4.5 years with a conventional optical satellite. We expect this capability
to facilitate the prompt updating of map data
and the swift provision of information on topographic changes resulting from earthquakes,
tsunamis, typhoons, volcanic eruptions andother natural disasters.
Pasco has obtained exclusive rights in Japanand nonexclusive rights worldwide to sell image
data offered by the satellite’s operator, enabling
the company to begin offering satellite-based
geographic information services. In the years
ahead, Pasco will focus its efforts on integrating
its accumulated surveying and measuring technologies, GIS capabilities and newly acquired
access to high-resolution satellite image data todevelop new geographic information services.

Pasco offers a wide range of geospatial information services, including the creation of threedimensional maps for automobile navigation
systems that incorporate a wide range of information, including the number of national
motorways and the number of lanes on the
motorways, as well as the location of filling
stations. For the public sector, Pasco provides
consulting services designed to support urban
planning and road engineering. For the private
sector, Pasco provides marketing support
services, designed to help companies formulate branch opening plans; logistics support
services, which aid efforts to develop appropriate plans for the use of trucks and other formsof transport; and disaster response services,which include a service that assesses the risk ofbuilding collapse and a service that helps
determine the safest routes between employees’ homes and workplaces in the event of adisaster. Pasco will continue to expand its
lineup of geospatial information services withthe aim of establishing itself as a global leader
in this field.

©Infoterra GmbH

Digital map superimposed with statistical data anddistance information for regional market analysis©EADS Astrium

Terra SAR-X commercial satellite and simulated image

Annual Report 200720

I n f o r mation and Communication Related and Other Ser vices
S E C O M e n d e a v o r s t o p ro v i d e s e c u r i t y a n d p e a c e o f m i n d w i t h a w i d e r a n g e o f i n f o r m a t i o n
and communication related services for today’s networked society. SECOM’s other services
include the development and sales of condominiums developed in line with a concept thatemphasizes peace of mind and quality lifestyles.
Providing Disaster Response Support
Services that Assist Corporate Risk
Management Efforts
We provide a variety of services designed toassist industrial and commercial subscribers toreopen for business as soon as possible after amajor disaster. These include the SECOM
Safety Confirmation Service, which helps companies confirm the safety of employees andtheir families, as well as to collect and shareprompt and accurate information on, for example, damage to buildings, in the event of anatural disaster, such as an earthquake or atyphoon, or a man-made disaster, such as aterrorist attack, thereby assisting them to swiftly
resume operations. We also offer the SECOM
Disaster Response Support Service, which isdesigned to assist companies in developing
effective initial response strategies, thereby
preparing them to act swiftly in the aftermath ofdisasters. The SECOM Electronic Data Storage
Service enables companies to back up andstore important data in a safe location provided
by SECOM. The swift resumption of operations
after a disaster and the formulation of a BCP tomake this possible are crucial aspects of risk
management for companies today. We are
currently taking steps to improve our disaster
response support services and enhance ourability to assist customers in the formulation ofeffective BCPs.

Support for Sophisticated Cyber Security:
The Secure Data Center
The Secure Data Center provides a highly secureenvironment for our subscribers’ servers thatcombines physical and cyber security. Physicalsecurity services include round-the-clock static
guards, access-control systems and surveillancecamera systems, while cyber security services focus
on the protection of subscribers’ valuable electronic data against Internet-based intrusion andcomputer viruses, and the provision of digitalauthentication services. Secure Data Center subscriptions continue to rise, underscoring the praise
it has attracted from prominent financial institutions and other subscribers. Going forward, we willcontinue to advance our cyber security offerings.

Secure Data Center

Condominiums with Contingency PlanningFeatures
In line with the concept of emphasizing peaceof mind and quality lifestyles, we have developed the Glorio series of condominiums, which
offer advanced security and benefit from ourcomprehensive capabilities. All units areequipped with our on-line security systems as astandard feature. The Glorio series also offers
Glorio Support 24 condominium management
services that enable residents to call a roundthe-clock customer center for assistance withdwelling-related problems, as well as questions
related to non-life insurance and medical andpersonal care. We also sell condominiums with
contingency planning features, including
earthquake-proof structural designs, as well as
a variety of emergency back-up features—
including hot water tanks that can be used tosupply emergency drinking water and emergency
toilets that use manholes—that help protect
occupants in the event of a major disaster. We
will continue to maximize our comprehensive
capabilities in security and fire protection,
among others, to develop condominiums thatearn the satisfaction of our customers.
Glorio Tower Sugamo (Tokyo)

SECOM Safety Confirmation Service

SECOM Co., Ltd.

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