SECOM’S VISION

Security
services
Information andcommunication
related andother services

Fire protection
services

Real estatedevelopmentand sales
Geographic
information
services

2Secom Co., Ltd.
Annual Report 2011

Medicalservices

Insuranceservices

Realizing the Social System Industry

Targeting New GrowthSince first declaring our Social System Industry vision in 1989,
we have continued working to make this vision a reality by creating a framework of distinctive, integrated products and services that make life more secure, convenient and comfortable.
Our business portfolio today comprises security services,
fire protection services, medical services, insurance services,
geographic information services, real estate development andsales, and information and communication related and otherservices. In these businesses, we strive not only to provide
individual products and services, but also to combine theminto distinctive packages, in line with our overarching mission,
which is to provide safety and security for people whenever
and wherever necessary. This approach encourages people toturn to SECOM with the confidence that doing so will help
resolve security and various other problems.
In all our efforts, we are guided by our corporate philosophy, which also governs the conduct of every SECOMemployee. This philosophy emphasizes a refusal to be content
with the status quo and a commitment to doing what is appropriate. The former means seeking constantly to provide innovative products and services by challenging accepted norms,
while the latter means judging the legitimacy of our actions bywhether they are just, fair and beneficial, not to SECOM but tosociety as a whole. As we press forward with efforts to realize
the Social System Industry by growing our businesses and winning ever-broader public acceptance, we recognize the increasingly vital nature of our role in society. This philosophy, sharedby everyone at SECOM, drives our efforts to realize the Social
System Industry vision and in so doing to be a corporate groupthat makes an important contribution to society by providing
comprehensive security and peace of mind.

To hasten the realization of the Social System Industry, inNovember 2010 we declared a new Group slogan, “ALLSECOM,” to convey a shift in our strategic approach. While
our approach to date has focused on maximizing synergies
between our core security services business and each of ourvarious other businesses, under the ALL SECOM banner, wewill strive to advance cooperation among our various businesses with the aim of strengthening the Group as a wholeand building new synergies. To this end, we are encouraging
SECOM employees everywhere to push forward by actively
sharing information, ideas and objectives. We will also continue
to create new products and services that accommodate
evolving security needs, thereby earning the satisfaction ofcustomers and encouraging people to turn to SECOM with theconfidence that doing so will help resolve their problems andenhance peace of mind.
Since our establishment, we have sought to keep abreastof social trends, patterns of criminal activity and technologicaladvances, ensuring our ability to develop and market innovative products, services and systems that are needed andwelcomed by society. This approach has enabled us to build
a wealth of proprietary technologies and operational knowhow. Our technological capabilities are supported by ourR&D department, comprising the Secom Intelligent Systems
Laboratory, which conducts research in the area of basic technologies, and the Development Center, which is responsible forthe timely development of highly reliable products and services
that leverage these technologies. Our emphasis on R&D reflects
our recognition of technological capabilities as a crucial management resource that gives us a key competitive advantage inthe security services market.
Collaboration among our R&D department, sales teams
and operations teams makes it possible for us to promptly
incorporate feedback obtained from customers throughday-to-day sales and service activities into R&D efforts. This, inturn, enables us to create products, services and systems that
respond swiftly and effectively to customer needs.
Looking ahead, we will continue working to provide
products, services and systems that respond to evolving needs
for security and peace of mind, as well as to win ever-broader
acceptance of the concept of security services. Through theseefforts, we will work to further elucidate our Social System
Industry vision, as well as to encourage the unfailing loyalty ofcustomers, thus positioning ourselves to secure new growth
into the future.

Secom Co., Ltd.
Annual Report 20113