I. Emergencies
1. What to do in an Emergency……………………………………………………… 01
2. How to Call the Emergency Services……………………………………………. 04
3. Out-of-Hours Medical Services…………………………………………………… 05
II. Procedures for Foreign Residents living in Japan
1. Types of Residency Status (Visa) ………………………………………………… 06
2. Komatsushima Port Immigration Office………………………………………… 06
3. Procedures for Foreign Residents………………………………………………… 07
4. Procedures for Alien Registration…………………………………..……………. 10
5. International Marriage and Divorce…………………………………………….. 13
6. Birth and Death Registration…………………………………………………….. 14
III. Daily Life
1. Housing………………………………………………………………………………

15

2. Electricity, Gas and Water………………………………………………………… 16
3. Garbage Disposal…………………………………………………………………… 18
4. Telephone……………………………………………………………………………. 18
5. The Post Office and Postal Services……………………………………………… 22
6. Banking………………………………………………………………………………. 25
7. Convenience Stores…………………………………………………………………. 27
8. Driving……………………………………………………………………………….. 27
IV. Medical and Health
1. Basic Knowledge about Medical Facilities……………………………………… 31
2. The Public Health Insurance System…………………………………………… 31
3. Maternity, Birth & Vaccinations…………………………………………………. 32
4. Prevention of Infectious Diseases………………………………………………… 35
V. Working
1. Looking for Work…………………………………………………………………… 36
2. Employment Contracts……………………………………………………………

37

3. Wages (Pay)…………………………………………………………………………

37

4. Dismissal and Retirement………………………………………………………… 38
5. Working Hours……………………………………………………………………… 39
6. The Social Insurance System…………………………………………………….. 40

VI. Education
1. The Japanese Education System………………………………………………… 43
2. Starting School or Kindergarten………………………………………………… 43
VII. Tax
1. Types of Tax…………………………………………………………………………

45

VIII. Introduction to Tokushima Prefecture
1. Introduction to Tokushima Prefecture……………………………………...

46

2. TOPIA (Tokushima Prefectural International Exchange Association)……

47

3. Major Government Offices and Organisation…………………………………

47

IX. Matsushige Town Information
1. Overview………………...…………………………………………………………..

50

2. Access……………...…………………………………………………………………. 50
3. Events...………………………………………………………………....................

50

4. Town Office……………..…………………………………………………………… 51
5. Foreign Registration……...………………………………………………………... 51
6. Evacuation Shelters……………………………………………………………….. 53
7. Disposal of Garbage…...…………………………………………………………..

54

8. Other Inquiries…….……………………………………………………………..... 56

Please Note: The information contained in this Guide is correct at the time of
publication, but may be subject to change.

I. Emergencies
1. What to do in an Emergency(1) Fire (dial 119)

●Instructions
1. Dial 119
2. Say “kaji desu” (“There’s a fire”) and give your name and address.
3. If possible, try to put out the fire before the fire engine arrives. However,remember your first priority is always your own safety, so do not attempt tofight the fire if it is dangerous to do so.

(2) Serious Injury or Sudden Illness (dial 119)

●Instructions
1.

Dial 119

2.

Say “kyuukyuu desu” (“It’s an emergency”) or “kyuubyou desu” (“sudden illness”)
and give your name and address.

3.

If possible, have your health insurance documents ready before the ambulancearrives.

(3) Traffic Accident, Accident, or Crime (dial 110)

●Instructions
1.

Dial 110

2.

Say “dorobou desu” (“There was a thief”) or “jiko desu” (“There was an accident”).
Give your name and address, and details of when, where, and what happened.

(4) Earthquakes
Japan is a country prone to earthquakes. The Hanshin-Awaji Earthquake of 1995 was
an invaluable lesson in which countless precious lives and property were lost in an
instant. It is important to be prepared mentally and materially for earthquakes, nomatter where or when they may occur, so that losses are kept to a minimum.

1

●Everyday Measures
1.

Check where the safest place in your house/apartment is.

2.

Store enough drinking water – 2-3 litres per person, per day.

3.

Prepare a rucksack or emergency bag and store it in a place familiar to everyone in
the family. Example of items to put in the rucksack / emergency bag: (a) flashlightand batteries, (b) drinking water and food, (c) portable radio (d) money (including
some ¥10 coins for using a public telephone), (e) copies of identification materials
such as passports and bankbooks, etc., and other valuables, (f) matches, lighter andcandles, (g) a first-aid kit (including medicine for those requiring regular
medication), (h) a helmet or other protective headwear, (i) cotton work gloves, socks
and underwear, (j) heat insulating and waterproof blankets, (k) rope, etc.

4.

Use metal fittings to secure furniture and prevent it from falling over.

5.

Use shatter-prevention film on windows, cupboards, shelves, etc. where glass is
used.

6.

Make a note of emergency contact telephone numbers and the contact details of
someone who can communicate in your language.

7.

Confirm where your nearest emergency shelter and hospital are and how to getthere. Inquire at your city, town or village office to confirm the whereabouts of yournearest emergency shelter.

●When an Earthquake Occurs
1.

Ensure your personal safety and get to the nearest safe place.

2.

Switch off the gas, and all gas cookers, etc. in use. Switch off all appliances, such as
cooking and heating appliances that may cause a fire. If a fire breaks out,
extinguish it immediately with the nearest fire extinguisher.

3.

Open all doors including the front door to ensure a clear escape route.

4.

Try to listen to the TV and radio regularly, or telephone for earthquake information.

5.

Do not rush out of a building. Wait until the earthquake has temporarily stopped,
then get your emergency bag, put on a helmet or other protective head covering andmake your way to an open space.

6.

Try not to become separated from family members or neighbours. Check you are all
together and make your way as quickly as possible to a shelter.

7.

If you are driving, avoid breaking suddenly. Reduce your speed slowly and moveover to the left shoulder of the road. Do not park the car next to a gasoline station or
high-pressure gas facility, or under a pedestrian bridge.

2

8.

If you are walking along a wide road, move out to the centre. If downtown, be
careful of falling objects such as signs, telegraph poles and glass from windows, etc.

●After an Earthquake
After an earthquake, there is the danger of after-shocks and tsunami. If possible, get
accurate information from the radio, newspaper, television, etc. If you find you cannot
return to your residence after a big earthquake, inform your country’s embassy or
consulate, your place of employment or school of the safety of both you and your family.

●Saigai-yo Dengon Dial (Telephone message service in times of disaster) (Tel. 171)
When a disaster occurs, it is often difficult to make phone calls to the affected area. In
such circumstances, use the Saigai-yo Dengon Dail service (telephone message service
in times of disaster). People outside the area can listen to recorded messages made by
those in the affected area regarding their safety, etc. It is like a voice recorded message
board. Similarly, people outside the area can send messages to people in the affectedarea.
Notification of the introduction of the NTT Saigai-yo Dengon Dial service is made on theradio and television, etc. You use the service by dialing 171 and following the guidancein Japanese to record or listen to messages.

(5) Typhoons and Floods●Being prepared for Typhoons and Floods
In Japan, there are many typhoons from summer through autumn that bring strong
winds and torrential rain which can cause landslides and flood damage. To be preparedfor such strong winds and floods, the following points should be given attention.
1.

Your residence should be fully inspected. In order to keep damage to a minimum,
repairs and reinforcements should be carried out.

2.

Window glass, etc. should be reinforced with gum or vinyl tape. If there are shutters,
they should be closed.

3.

Boxes, flowerpots and other objects in the garden or on the balcony should befastened or taken into the house to prevent them from being blown around bystrong winds.

4.

Television antennas etc. should be reinforced with splints, wire, etc.

5.

Clear drains, shores and water tubs of any dirt and debris to ensure good drainage.

3

6.

If you live in a lowland area or in an area where flooding is possible, you should
place furniture and electrical appliances as high as possible.

7.

In the event of a blackout (electric power failure), have a flashlight, portable radio,
etc. in a set place familiar to each member of the family.

8.

Keep things you need to take with you in an emergency in a convenient place.

9.

Confirm where the nearest disaster shelter is and how to get there. Confirm
whether or not your residence is in a safe district. Information can be found in the
Kiken Kasho Zu (Danger Zones Map) at your city, town or village office, fire
department office or civil engineering department (names may vary depending on
district) concerning the location of disaster shelters and the threat of heavy
rain-induced landslides in certain areas.

●If a typhoon comes
1. Do not go out in strong winds. If you must go out, wear a helmet or thick hat.
2.

Do not go near fallen utility poles or sagging cables.

3.

Pay close attention to weather forecasts. If a warning to evacuate the area is given,evacuate as quickly as possible. Families with elderly or sick persons or infants
should evacuate early.

●Risai Shomei-sho (Disaster Victim Certificate)
It is necessary to have a Risai Shomei-sho (Disaster Victim Certificate) when applying
for tax deductions or a tax reprieve for victims of storms and floods.
Application forms for a Risai Shomei-sho may be obtained at city, town or village offices
or from a fire department.

2. How to Call the Emergency Services●From a green public phone: press the red emergency button and then dial the number●From a grey public phone or international card phone: just dial 110 or 119●Mobile phone: note that mobile phones sometimes do not work for emergency calls43. Out-of-Hours Medical Services●Places offering medical treatment at night or on a Sunday / public holiday:A.

Tokushima City Out-of-Hours Emergency Clinic (in the Fureai Kenkou-kan)
Okinohama-Higashi 2-16, Tokushima City. Tel: 088-622-3576

B.

Komatsushima City Out-of-Hours Emergency Clinic
Shinko 9-10, Komatsushima-cho, Komatsushima City. Tel: 0885-32-0228

C.

Anan City Medical Association Sundays and Holidays Clinic
Kawahara 2, Takarada-cho, Anan City. Tel: 0884-22-1313

D.

Other:* Your local General Hospital* Use the local Home Visit Doctor system (ask at your local municipal office fordetails)5II. Procedures for Foreign Residents living in Japan
1. Types of Status of Residence (Visa)
Status of Residence
A Diplomatic
Official
Professor
ArtistReligious Activities
Journalist
Investment / Business
Management
Legal / Accounting Services
Medical Services
Research
Instructor
Engineer
Specialist in Humanities /International Services
Intracompany Transferee
Entertainer
Skilled Labour
B Cultural Activities
Temporary Visitor
Overseas Study
Pre-university Student
Trainee
Dependent

Examples of Occupation
diplomatinternational agency official
university professor
musician
missionary
special correspondent
investor / business manager

Period of Stayduring mission
during mission
1 year / 3 years
1 year / 3 years
1 year / 3 years
1 year / 3 years
1 year / 3 years

lawyerphysicianresearcher
foreign teacher
systems engineer
interpreter / designer

1 year / 3 years
1 year / 3 years
1 year / 3 years
1 year / 3 years
1 year / 3 years
1 year / 3 years

engineerdancerchef
cultural exchange
travel and tourism
university student
Japanese language study
trainingfamily of trainee etc

1 year / 3 years

C Designated Activities

1 year, 6 / 3 months

1 year / 3 years
1 year, 6 months

15 / 90 days
1 year / 2 years
1 year, 6 months
1 year, 6 months

1 / 2 / 3 years,
6/3 months
6 months or ※working holiday
technical interns
D Permanent Resident
those granted permanent residency indefinite
statusSpouse / Child of Japanesespouse / child of Japanese national 1 year / 3 years
National
spouse / child of permanent
Spouse / Child of Permanent
resident
1 year / 3 years
Resident
refugees / third generation
Long-Term Resident
Japanese settlers※
Work Restrictions: A - fixed; B - work forbidden; C- fixed; D - no restrictions※ 1 year, 3 years, or other period designated by the Minister of Justice

2. Komatsushima Port Immigration Office
Procedures connected with status of residence (visas) are carried out at the
Komatsushima Port Immigration Office, which is a branch of the Takamatsu
Immigration Office.

6

●Address:

Komatsushima Minato Goudou Chousha 2nd floor, 1-11 Aza Sotobiraki,
Komatsushima-cho, Komatsushima-shi 773-0001
Tel: 08853-2-1530●Open:

Monday-Friday (except national holidays)
9:00 – 12:00 / 13:00 – 16:00●How to get there by public transport: from Stand 5 at Tokushima Station Bus
Terminal, take a Tokushima Bus bound for Tachibana, Nyuudani or Katsuura and get
off at the Nisseki Byoin-mae bus stop. From there it is a five minute walk.
○Note: to ensure that your procedures are carried out smoothly, telephone the office
before you go. If you do not speak Japanese, it may be a good idea to take somebody who
can act as an interpreter.
●Main Office: Takamatsu Immigration Office: Tel: 087-822-5851

3. Procedures for Foreign Residents
In principle, applications should be made in person at the Immigration Office. In cases
where the applicant is under 16 years of age, or is unable to go in person due to sickness
or injury, a family member may make an application on their behalf. There is a costassociated with each procedure. This should be paid not in cash but in the form of a
Revenue Stamp, available at post offices.

(1) Permission to Engage in an Activity Other Than That Permitted Under
the Current Status of Residence.
This is necessary if you wish to engage in an activity (e.g. work) that is not permitted byyour status of residence (visa). The cost is free.
Required documents:
1.

Application form

2.

Materials making clear the type of activity you wish to engage in (e.g. employment
contract, employer’s brochure) as stipulated by the immigration office.

3.

Passport or Status of Residence Certificate

4.

Alien registration card

(2) Permission to Change Status of ResidenceThis is necessary if you wish to cancel your current status of residence and change to adifferent status of residence (visa).

7

Required documents:
1.

Application form

2.

Documents supporting the application, as stipulated by the Immigration Office3.

Passport or Status of Residence Certificate

4.

Alien registration card

5.

Certificate of “Permission to Engage in an Activity other than that Permitted
Under the Current Status of Residence”, if you have received one

Charge: ¥4000
Note that you may be required to produce additional documents. Also, not all
applications will receive permission.

(3) Permission to Extend the Period of Stay
This is necessary if you wish to extend the length of time your visa allows you to stay inJapan.
1.

Application for and reception of permission must be completed before your current
visa expires.

2.

You can make an application from two months before the date your current visa
expires if you are the holder of a visa with a validity of over six months.

Required documents:
1.

Application form

2.

Documents supporting the application, as stipulated by the Immigration Office,and materials to make clear the type of activity in which you wish to engage.

3.

Passport or Status of Residence Certificate

4.

Alien registration card

Charge: ¥4000
Note that you may be required to produce additional documents. Also, you must apply
within 14 days of receiving this permission at your local city, town or village office toregister the change on your Certificate of Alien Registration.

(4) Permission for Permanent Residence●Basic conditions:①As a rule, you need to have lived in Japan for 10 years consecutively.
②You must have the means or ability to support yourself independently.

8③You must be of good character.
④ It must be considered beneficial to Japan for you to be granted Permanent
Residence.
Charge: ¥8000
Note that these conditions may not be required in the case of people who were originallyJapanese; the spouse or children of Japanese citizens or permanent residents; ordesignated refugees. Also, in some cases permission may not be granted even if theapplicant has been resident in Japan for 10 years. If you wish to apply for Permanent
Residence, there is a different application form from the “Permission to Extend the
Period of Stay” application form.

(5) Permission to Acquire a Status of ResidenceThis is necessary in cases such as the birth of a baby that does not have Japanesenationality. Applications must be made within 30 days of the day of birth, or the day
when nationality is revoked.
Required documents:①Application form
②Birth Certificate③Parents’ passports and alien registration cards
Note that applications should be made within 30 days of the day of birth. However, it is
not necessary to acquire a Status of Residence if the child will leave Japan within a 60
day period. Applications can be also processed even if the child does not have a passport,so please be sure to apply within 30 days of the birth. The birth must be registered atyour home country’s embassy in Japan, and a passport issued to the child.

(6) Re-Entry Permit
This is necessary when a foreign resident wishes to leave Japan temporarily and thenreturn to reside here.
●Procedure: A Re-Entry Permit must be obtained before leaving Japan.
●Types: Single Re-Entry Permits and Multiple Re-Entry Permits are available.
●Validity: Both types of Re-Entry Permits are valid for a maximum of three years. Notehowever that a Re-Entry Permit expires when your Status of Residence (visa) expires.
In the case of special permanent residents, Re-Entry Permits are valid for four years.

9Required documents:①Application form
②Passport③Alien registration card
Charge:Single Re-entry Permit¥3000

Multiple Re-entry Permit ¥6000(7) Transfer of Endorsement to New Passport
If you get a new passport, due to expiration or loss of the old passport, you must haveyour Status of Residence (visa) and so on endorsed on the new passport. There is nocharge.

(8) Certificate of Authorized Employment
A foreign national whose employment in Japan has been approved can receive a
Certificate of Authorized Employment by applying at the Immigration Office. Thiscertificate indicates the activities authorized, and the holder can submit it to a potential
employer to prove eligibility for work.
Charge: ¥680

(9) Legal Obligation to Carry Identification
While in Japan, foreign nationals are required to carry their passports at all times andto show them to immigration officials, police officers etc. if asked to do so. Once a foreign
resident has obtained an alien registration card, this may be carried instead, and can beshown in place of a passport.

4. Procedures for Alien Registration
A foreign national staying in Japan for a period of more than 90 days must apply foralien registration at their local municipal office within 90 days of their arrival in Japan.
A child who is born in Japan should also be registered, within 60 days of the birth, ifthey will be staying in Japan for over 60 days. An alien registration card will be issued
two to three weeks after the application is made.

10

(1) Initial Registration

Having entered
Japan:
16 years or older
Under 16 years ofage
Having had
Japanesenationality
revokedBaby born inJapan who will
stay over 60 days

Application
PeriodApplicantWithin 90
daysof arrival

in person

Within 60
daysofrevocation
Within
days
birth

60
of

FamilymemberfamilymemberRequiredDocuments▪ application form
▪ passport▪ 2 photos▪ application form
▪ passport▪ application form

Photograph:1.

Must have been taken within the last 6 months.

2.

Size: 4.5cm × 3.5cm (showing face at least 2.8cm length)3.

Subject must be facing the camera, not wearing a hat.

(2) Legal Obligation to Carry Identification
Foreign residents aged 16 years or over are required by law to carry their alien
registration card at all times (in place of a passport) once it has been issued, and mustshow it to a police officer if asked to do so.

(3) Registering a Change
Change of address, name, nationality, occupation, status of residence, period of stay,
employer etc. must be registered.
Place of registration: your local municipal office
Period of registration: within 14 days of the change
Note: If you move to a different city, town or village, please register the change ofaddress at the municipal office of your new place of residence.

(4) Re-issue
If your alien registration card is lost or stolen, you must apply for a new one. First,
report the loss or theft at the nearest police station or police box (kouban). While you
are there, you should get a Certificate of Loss or Theft.

11

●Place of re-issue: your local municipal office.
●Period of registration: within 14 days of the loss or theft●Required documents:
1.

Application form

2.

Passport

3.

Two photos (if 16 or over)4.

Statement of Reason

5.

Certificate of Loss or Theft(5) Replacement
If your alien registration card becomes conspicuously damaged or soiled, you can get a
replacement. Your card can also be replaced when there has been a change in yourname or nationality, a correction or change for other details such as name, date of birth,
gender, etc. or when the amendment section on the back of the card has been
completely filled and can no longer be used.
Required documents:
1.

Application form

2.

Passport

3.

Two photos (if 16 or over)4.

Damaged or soiled alien registration card

Note: It is up to the official at the municipal office to decide whether a card should be
replaced.

(6) Renewal
A certificate of Alien Registration is valid for a maximum of five years (seven years in
the case of people who hold the status of Special Permanent Resident or Permanent
Resident). When this expires, you must apply to renew your Alien Registration at yourlocal municipal office.
Required Documents:
1.

Passport

2.

Two photos (if 16 or over)3.

Alien registration card

4.

Application form

12

Note: for children under 16, it is not necessary for the Alien Registration to be renewed.
Upon turning 16, a foreign resident must apply within 30 days of his or her 16thbirthday.

(7) ReturnIf a foreign resident leaves Japan without a re-entry permit→

Alien registration card must be returned to the immigration officer at the portof departure.

If a foreign resident takes on Japanese nationality or dies→

Alien Registration Card must be returned to your local municipal office within
14 days.

(8) Proof of Alien Registration
A document verifying your alien registration can be obtained from your local municipal
office for a small fee.

5. International Marriage and Divorce(1) International Marriage
Procedures:
1.

Under Japanese civil law, women from 16 years of age and men from 18 years ofage may register a marriage. Any person under the age of 20 also requires
parental consent.

2.

Under the Japanese Nationality Act, a Japanese national does not lose their
Japanese citizenship when they marry a foreign person. However, depending on
the law of their spouse’s country, the Japanese national may have to choose
between Japanese citizenship and the spouse’s citizenship.

3.

When a Japanese national marries a foreign person in Japan, the foreign
spouse’s embassy or consulate in Japan and local Japanese municipal
authorities must be notified.

Required documents:
1.

Marriage licence

2.

Japanese: a copy of one’s family register

3.

Foreigner: certification of one’s legal capacity to be married and certification of
one’s nationality (documents in a foreign language must have an attachedJapanese translation).

13

Note: Procedures may differ depending on individual circumstances.

(2) Divorce
Procedures:
1. If one partner within a marriage is a Japanese national who is resident in Japan,
under Japanese law divorce proceedings can be arranged once divorce papers
have been filed with mutual consent.
2.

Send the required documentation to the local municipal office of either yourcurrent domicile or the Japanese partner’s legal domicile.
(If the Japanese partner’s legal domicile differs from one’s current domicile,then documentation sent to the municipal office of one’s current domicile mustbe accompanied by a copy of the Japanese partner’s family register.)

Required documents:
1.

Japanese: Resident Card2.

Foreigner: proof of Alien Registration and passport.

Note: In the case of a marriage where neither partner is Japanese, or where a
divorce is permitted in Japan but not in your home country, please check with
relevant authorities and / or your local municipal office regarding correct divorce
procedures.

6. Birth and Death Registration(1) Registration of Births
Time limit: within 14 days of birth.
Place of registration: local municipal office of your current domicile
Required documents:
1.

Notification of Birth (this is attached to the Birth Certificate, which must be
filled out by a medical doctor. Papers submitted in a foreign language must havean attached Japanese translation.)

2.

Mother and Child Health Handbook

3.

National Health Insurance Card (if a member of the national health insurance
scheme)14

Other necessary submissions should be made to:1.

Your home country’s resident embassy

2.

The Immigration Bureau for Status of Residence(within 30 days of birth)

3.

Your local municipal office for Alien Registration(within 60 days of birth)

Note: ② and ③ only apply if the child is born without Japanese citizenship andwill remain in Japan for 60 or more days after birth.

(2) Registration of Deaths
Time limit: within seven days of the death becoming known.
Place of registration: the municipal office of the deceased’s legal domicile
Required documents:
1.

Death Certificate produced by a medical doctor2.

(if submitted in a foreign language, it must have an attached Japanesetranslation)

3.

Application for permission for cremation (if the deceased is to be cremated inJapan)

Other:
1.

The deceased’s alien registration card and national health insurance card (if amember of the national health insurance scheme) should be returned to theirlocal municipal office within 14 days of death.

2.

Notification of death will be required by the embassy or consulate of thedeceased’s home country.
(Inquiries regarding the burial or cremation of the deceased in their homecountry should also be directed to an embassy or consulate.)

III. Daily Life
1. Housing
It can be difficult to find a house or apartment in Japan, and contracts can be very
complicated with many terms and conditions. If you are looking for somewhere to live,
it is probably best to get somebody who can speak Japanese to help you.

15

(1) How to find Housing●Who to contact:1.

Prefecture Managed Housing:
Tokushima Prefecture Housing Division Tel: 088-621-2590

2.

City / Town / Village Managed Housing:
Officer in charge of Housing at municipal office3.

Privately Managed Housing:
Estate agent or real estate magazine(2) General Expenses When Moving to a New Residence
Example of expenses in Tokushima:1.

Deposit: This is usually equivalent to three months’ rent. The landlord keeps
this deposit as insurance against non-payment of rent, the cost of repairs etc.
When your contract finishes, part of the deposit may be returned, or you may
have to pay extra, depending on the cost of repairs, etc.

2.

Key money: Usually equivalent to one month’s rent. This is a non-returnable
payment to the landlord when you move in.

3.

Agency fee: Usually equivalent to one month’s rent. If the housing contract ismade through an estate agent, this fee is paid to the agency.

4.

Rent and residents’ fees: Monthly charge for rent of your apartment, and joint
costs such as electricity and cleaning of the communal areas of the building.

Note:
A. Depending on whether housing is privately or publicly owned, costs may differ
from the above example. The basic pattern also varies in different parts of Japan.
B. Alterations and extensions should not be made without the landlord’s
permission.
C. At least one month’s notice must be given if you wish to cancel your contract.
2. Electricity, Gas and Water●When you move in:1.

Contact the nearest service centre and give your name, address, and the date fromwhen you wish to start using the service.

2.

Payment of bills can be made through an automatic transfer from your bankaccount, or in person at a bank or post office.

16

●When you move out:
1.

Contact the nearest service centre and tell them the date from when you wish tocancel the service.

2.

Confirm the cost and payment method for the period just before you move out,
and make sure you pay before you leave. (This will not be a problem if you set up
a bank transfer account that will stay open.)(1) Electricity
To start receiving electricity, contact the electric company and switch the circuit
breaker on your switchboard to 入 (on).
●Electrical appliances: the electrical frequency used in Tokushima is 60Hz / 100V.
(N.B. This is the standard for West Japan. In East Japan the standard is 50Hz / 100V.)●Shikoku Electrical Company :Main office088-622-7121

Tokushima and Komatsushima area

0120-56-4552

Naruto area

0120-31-6120

Anan area

0120-16-1220

Kamojima area

0120-03-6117

Ikeda area

0120-41-0778

Wakimachi area

0120-41-0779

Mugi area

0120-11-1566(2) GasThere are two different types of gas service: City Gas and propane gas. First check
which type is used in your residence, and be sure to use compatible appliances. (It could
cause a very serious accident if you use an appliance, such as a cooking stove, that is
incompatible with your gas supply.)●Who to contact:
1.

City Gas: (contact Shikoku Gas, Tel: 088-654-2171)
Someone from the gas company will come to your home and connect your gas
system.

2.

Propane gas: (contact your nearest propane gas supplier)
The name of the propane gas supplier can be found on a tag or sticker attached to
the gas cylinder.

17

(3) Water
Please contact your local water board about the start or termination of services. Billingfor water usage is sent every month, or every second month, and can be paid at local
banks, etc.
3. Garbage Disposal
Most cities, towns and villages in Tokushima Prefecture have a garbage separating
system, but the system varies in different areas. Make sure you separate your garbage
in the correct way, and leave it at the specified collection point on the specified days
and times. For large items of garbage such as furniture, you must contact themunicipal office and arrange to have the item collected. By law, to dispose of a large
electrical appliance – refrigerator, air conditioning unit, television, or washingmachine – you must arrange for it to be collected by an electrical store.
(There is a charge for this service.)

4. Telephone
With the increasing number of domestic telephone companies and international
telephone companies, there is now a huge range of services to choose from. Trycollecting information from the internet etc., to decide which company you want to use.

(1) Installing a Telephone
To install a telephone line in your home, contact your nearest NTT office (dial: 116).
Required documents:
1.

Passport or alien registration card

2.

Contract form

3.

Contract fees

●Subscription rights:
If you sell your telephone line subscription rights to, or buy them from a friend, thenthe personal seals or signatures of both parties are necessary to validate the sale.

18

To buy a mobile telephone:●Condition: Your visa must be valid for at least another 120 days.
●Required Documents:
1.

Alien registration card showing at least 120 days remaining

2.

Personal seal for application form

3.

Bank book

4.

The personal seal used on your bank book (can be the same or different from ②)

Please note: there are many service providers, so you can choose between various
different types of contracts and services. However, there are some companies andservices in other parts of Japan that are not available in Tokushima.

(2) Inquiries Regarding Telephone Services
For NTT:1.

Installation / transfer – 116

2.

Break down / fault – 113

3.

Directory inquiries (there is a charge for this service) – 104

4.

Collect call (reverse charges) – 106

5.

Telegram (there is a charge for this service) – 115

6.

Speaking clock (there is a charge for this service) – 117

7.

Weather forecast (there is a charge for this service) – 177

8.

Information (in English / Chinese; there is a charge for this service) 0120-364-463(3) Making a Call
In Japan, telephone numbers have the form:
XXX – XXX – XXXX
(city code) - (local exchange code) - (subscriber number: last 4 digits)●Domestic calls:
1.

Within the same city (e.g. from one Tokushima city number to another): local
exchange code + subscriber number

2.

In the same prefecture but a different city, or outside the prefecture (e.g. from
Tokushima to a Yokohama number):

3.

City code + local exchange code + subscriber number

19

●International calls:
A. From a public telephone - only certain public telephones can take internationalcalls. Some public telephones do not take cards. Telephone company’s access number+ 010 + country code + phone number (omit the initial 0)
B. From a home telephone:
010 + country code + phone number (omit the initial 0)(4) Registering with MyLine
MyLine is a system allowing you to choose and register which telecommunications
companies you want to use in advance. For details of the companies, services andcharges, please contact the companies or the MyLine Centre (see below).
Note that if you do not register with MyLine, your calls willautomatically go through NTT.

A newly installed

telephone line can be registered for the first time free ofcharge.

However, there is a charge any time after this forchanging your registration.

Registering by

Japanese

0120-000-747

phone (9am – 5pm)

English・Chinese・

every day (except

Spanish・

New Year period)

Portugese

0120-000-406

Registering by fax

0120-000-698●About MyLine and MyLine Plus:
With MyLine and MyLine Plus, you can choose and register one company for each of
the following types of call:(A) Local (B) In-prefecture long-distance (C) Out-of-prefecture long-distance (D)International
１

MyLine: You can register telephone companies in advance, sowhen you make a call it will automatically go through thatcompany, without you having to dial the company’s access code.

２(You still have the option of using different companies if you

20

want to, by dialing their access code before the telephone
number.)MyLine Plus: This service is like MyLine, but even if you dial a３

different company’s access code, your call will still be routed
through the company you have registered. (You can use a
different company by dialing 122 and then the company’s accesscode.)
If you want to use a different company from the one you selected

４with MyLine:
Domestic calls:
XXXX + phone number
International calls:
XXXX + 010 + country code + phone number
５

If you want to use a different company from the one you selectedwith MyLine Plus:
Domestic calls:
122 + XXXX + phone number
International calls:
122 + XXXX + 010 + country code + phone number＊ enter the telephone company’s access number in place of

XXXX.

e.g. 0033 (NTT Communications)
001 (KDDI), 0088 (Japan Telecom) etc.
Each company offers different services and prices.
Please refer to the above section regarding registration of the MyLine system(5) Major Country and Area Codes
America/Canada

1

Japan

81

U.K.

44

New Zealand64

Indonesia

62

Phillipines

63

Egypt

20

Brazil55

Australia

61

France

33

Korea

82

Vietnam

84

Singapore

65

Peru

51

21

Thailand

66

Hong Kong

852

Taiwan886

Malaysia

60

China

86

Mexico52

Germany49

5. The Post Office and Postal Services(1) Domestic Mail
Types of mail:1.

letters

postcards
3. small packets
2.

4.

express mail5.

cash registered mailHow to address an envelope:
Envelopes
On the front, write the seven-digit Post Code in the boxes provided on the envelope. If
writing vertically, write the addressee’s address on the right and their name down thecentre, adding the kanji 様 (sama – a polite form of Mr / Mrs). The stamp should go in
the top left corner.
On the reverse side, write your own address, and your name to the left of it (without
adding 様).
Postcards
The same as addressing an envelope, or you can write your own address on the front,
down the left side.

(2) International Mail
Types of mail:1.

Letters: up to 2kg. Cost depends on size, weight and destination.

22

2.

Aerograms: available at post offices. ¥90 to anywhere in the world.

3.

Post cards: ¥70 by air or ¥60 by sea, to anywhere in the world.

4.

Printed Matter: books magazines, photographs and so on can be sent by a special
service which is very cheap compared to normal parcels. Write “Printed Matter” on
the parcel. Books and pamphlets can be sealed but other printed matter must be
sent unsealed.

5.

Small packages: depends on the country of destination, but the maximum weight isusually 2kg. Attach a customs label (available at post offices) to the parcel, andlabel it “SMALL PACKET”.

6.

Parcels: there are limits on size and weight, depending on the country ofdestination.

Delivery methods:
1.

Air mail: delivered in 4 -8 days

2.

Sea mail: takes between 20 days and 3 months, depending on the country ofdestination. It takes a long time but is around one third of the price of air mail.

3.

SAL (Sea and Land) mail: delivered in 2-3 weeks. The price is cheaper than air mailbut more expensive than air mail.

4.

Express Mail International Service (EMS): a fast delivery service for sending
documents etc. overseas. Delivered in 1-2 days to major cities. Note that this service
is unavailable to certain countries.

(3) Non-Delivery Notice
If you are not at home to receive delivery of a parcel or registered mail, you will receivea non-delivery notice.
You should fill in the date when you want the item delivered and mail it back to the post
office. Alternatively you can take the notice, and some form of identification (e.g. alien
registration card), to the post office and pick up the item directly. You will have to either
sign or stamp your personal seal for it.
(4) Post Office Services
Many post offices in Japan offer not just postal services but a wide range of services
including savings accounts, foreign currency exchange, cashing travellers’ cheques,insurance etc.

23

Post Office Savings Account1.

With a Post Office Savings Account you can withdraw and deposit cash at any post
office in the country, and if you open a general account, you can arrange for yourutility bills to be paid automatically.

2.

If you get a Post Office Savings Account card, you can use the cash machines(ATMs) or cash dispensers in all major post offices in Japan.

(See part 6 “Banking” for instructions for how to use an ATM)

Documents required to open a Post Office Savings Account: Passport (not necessary if
you have your alien registration card), Alien registration card and Personal seal orsignature.

Post Offices

Business hours

Monday – Friday

Some post offices are open

9:00 – 17:00

evenings, Saturdays andpublic holidays

Savings accounts hours

Monday – Friday

TokushimaCentralPost

9:00 – 16:00

Office is open until 18:00
Clement Plaza Post Officeis open until 17:00

Cash machines

Mon–Fri 7:00 – 23:00

Usually no service charge

Sat 9:00 – 21:00
Sun / public holidays
9:00 – 19:00(5) Domestic Remittances (Sending Money within Japan)●Methods of remittance:
1.

Postal order: postal orders are sent by registered mail. The recipient can exchange
the postal order for cash at their nearest post office.

2.

Postal transfer: money can be transferred directly into a post office account.

24

(6) International Remittances (Sending Money Overseas)
There are certain countries or regions to which money cannot be sent, and the service
charge and time taken can vary. Please inquire at the post office for details.
●Methods of remittance:①International postal orderA.

Sending a postal order to a recipient’s address

The post office will make out a postal order and it is sent to the recipient by airmail.
The recipient can exchange the postal order into cash at their nearest post office.
B.

Sending a postal order to a recipient’s bank account

The postal order is sent to the recipient’s bank and the money is transferred into
their account.
○Note: with both A and B, in urgent cases, notice of the postal order can be sent by
telegram to the recipient’s country.
②International postal transfer
This method is only possible if both the sender and recipient have a post officeaccount. The money is transferred directly into the recipient’s account overseas.
○Note: in urgent cases, notice of the postal transfer can be sent by telegram to therecipient’s country.

6. Banking(1) Opening an AccountRequired Documents:
1.

Passport or alien registration card2.

Personal seal (signature will also be accepted)

Cash cards: you can choose a PIN (secret number) and have a cash card made when you
open an account. A cash card will let you withdraw money from almost any ATM or cash
dispenser in Japan.

(2) Deposits
Types of Deposit
1.

Normal deposit: the money can be withdrawn at any time.

2.

Fixed term deposit: the money cannot be withdrawn for a fixed period (1 month, 3
months, 6 months, 5 years, 10 years etc). The interest rate is higher than a normal
deposit.

25

Note: ask at the bank about the conditions that apply.

(3) Overseas Remittances
Procedure:
1.

Overseas remittances can be sent to any officially recognised overseas bank.

2.

Fill in an Overseas Remittance form, and choose from the following three methods:(A) transfer by cheque(B) telegraphic transfer (C) mail transfer○Note:
1.

Overseas remittances take about one week. However, remittances to certain
countries, such as South American countries and China, can take around one
month.

2.

Service charges can vary depending on the country and currency – please ask at thebank for details.

3.

There are certain countries to which money cannot be sent, due to economic
circumstances, etc. Please check in advance.

(4) Hours of BusinessBusiness hours

Time

Notes

Monday – Friday

Except public holidays

9:00 – 15:00
Cash machines

Normally

Varies from place to place,

8:30 – 19:00

some machines can be used

Awa Bank

on public holidays

8:45, 8:00, 9:00 – 18:00, 19:00, 20:00,
21:00
Tokushima Bank
Weekdays 8:00-21:00, weekends andpublic holidays 9:00-19:00＊ It is now possible to use most other banks’ cash machines, but a service charge may
be added.

(5) Using an ATM
1. Deposit

4. Withdrawal

26

2 Transfer Cash to an Account

5. Transfer from your Account

3. Passbook Update

6. Balance Inquiry

1. 万(man) 10,000 yen

4. 確認 Confirm

2. 千(sen) 1,000 yen

5. 訂正 Correction

3. 円 Yen

6. 手続取消 Cancel Transaction● Example: withdrawing ¥13, 000
1.

Press the Withdrawal (お引きだし) button.

2.

Insert your cash card or passbook.

3.

Enter your PIN (secret number).

4.

Enter the amount by pressing 1, 万, 3, 千, 円.

5.

Check the amount. If it is correct, press Confirm (確認). If you need to make acorrection, press Correction (訂正).

6.

If you want a statement, press (発行する). If you don’t want one, press (発行しない).

7.

Take your card, cash, and statement (発行する場合).

7. Convenience Stores
There are 24 hour convenience stores all over Japan, which not only sell food and othergoods, but also provide the following services.
Services available:
1.

Purchase of stamps, post cards, revenue stamps

2.

Home delivery service

3.

Payment of utility bills (electricity, telephone bills, TV license fees etc) and payment
for mail order goods

4.

Photocopying, fax

5.

Photograph developing, copies etc

6.

Purchase of tickets for films, concerts, events

7.

Purchase of telephone cards (domestic and international)

8. Driving
In order to drive in Japan, you must have either a Japanese driving license, or an
International Driving License as defined by the Geneva Convention. To get a Japanese27driving license, you can either get a foreign license transferred to a Japanese license, or
you can take the test to get a new Japanese license.

(1) International Driving License
An International Driving License, as defined by the Geneva Convention, is valid for one
year from the day you enter the country and allows you to drive any vehicles that thelicense document states you can drive.

(2) Transferring a Foreign Driving License to a Japanese Driving License
If you hold a driving license issued in a foreign country, you can get a Japanese driving
license by presenting your license and other documents, taking an aptitude test, andproving that you have the appropriate knowledge and skills to drive in Japan.
Conditions:1.

You must have lived in the country in which you obtained your driving license for atleast three months after obtaining your license

2.

Your driving license must be currently valid

Required documents:
1.

Passport (you must be able to prove you lived in the country in which you obtained
your driving license for at least three months after obtaining your license, so if thisis not clear from your current passport, bring the old one too)

2.

Alien registration card

3.

Valid foreign driving license

4.

A Japanese translation of your foreign driving license (you can obtain a translationof your driving license for ¥3,000 from the Japan Automobile Federation, JAF) You
can also have your license translated at the local authority for the government thatissued it (embassy, consulate, et.c).

5.

One photograph (taken within the last 6 months; size 3cm×2.4cm)

6.

Charge: test fee ¥2,400 for a normal licence, processing fee ¥1,650

Note:
1.

If your license is from one of 20 specified countries (Australia, Belgium, etc) you are
exempt from having to take a driving test. If your license is from any other country,
including China, you must take a theory test and a driving skills test.

28

2.

The theory test may be taken in any of these six languages: English, Chinese,
Korean, Spanish, Portuguese, or Persian.

3.

You can purchase a copy of the booklet “Rules of the Road”, which explains the laws
about driving in Japan, from JAF. (¥1,010, available in the six languages listed
above)(3) Getting a Japanese Driving License as a First-Time License●Procedure:
1.

Generally, you should attend a driving school to study driving theory and practical
driving skills before obtaining a license.

2.

A course of driving lessons costs approximately ¥300,000, but there is an additional
fee if you do not complete the course within the set number of hours.

3.

To obtain your license, you must pass an aptitude test, a theory test and a practical
driving test. The theory test is currently available in English, Korean and Chinese(published by JAF) as well as Japanese.

4.

Once a driving license is obtained, it must be renewed every five years. Any changeof address must be registered with the police.

(4) Contact Details of Relevant Organizations●Tokushima Prefecture Driving License Centre
Yokei 1-ban-chi, Oobara-cho, Tokushima City 770-8012
Tel: 088-662-0561
How to get there: Take a Tokushima City Bus bound for Omiko from bus stand number
four, and get off at the Jidousha-shikenjou-mae bus stop. From there it is a five minute
walk east.
●Japan Automobile Federation (JAF)
Shin-Minami-Fukushima 1-4-32, Tokushima City 770-0867
Tel: 088-625-6511(5) Vehicle Insurance● Mandatory Automobile Third Party Liability Insurance
Automobile third party liability insurance is mandatory under the law. Anybody whoowns a motor vehicle or motorbike must have this insurance policy.
● Optional Insurance29Additional insurance is not mandatory, however due to the very high costs ofcompensation if a traffic accident occurs, many Japanese drivers are enrolled in
optional insurance policies.
There are many insurance companies, and they can provide various policies offering
different amounts of compensation payments. It is strongly advised that you enrol in
optional insurance in addition to the mandatory insurance.

(6) Registering the Sale of a Vehicle●Procedure:
1.

When a vehicle is bought, sold or passed on to a new owner, procedures must be
carried out to register the vehicle in the name of the new owner.

2.

Usually, the second hand car dealer will carry out the registration procedure.

3.

In the case of a private transaction (e.g. giving or selling a vehicle to a friend) thisprocedure must be carried out at the Tokushima Land Transport Bureau.

●Required documents:① Application form ② Payment form ③ Vehicle insurance documents ④ Personalseal and verification documents (of both the old and new owners; issued within thelast 3 months) ⑤ Official deed of transfer (www.skt.mlit.go.jp/benri/touroku1.html)⑥ Registered personal seal ⑦ Certificate of ownership of garage / parking space●Contact: Tokushima Land Transport Bureau
1-1 Oujin Sangyo Danchi, Oujin-cho, Tokushima City 771-1156
Tel: 088-641-4811(7) Traffic Accidents●How to deal with a traffic accident
1.

In order to avoid other vehicles colliding with your vehicle, if possible, move it to asafe place and turn off the engine.

2.

If anybody has been injured, call the fire brigade (119) and carry out any first aid
you can while waiting for an ambulance to arrive.

3.

Also call the police (110) to report the site of the accident, the number of people
injured and the seriousness of the injuries.

4.

Do not leave the scene of the accident until the police arrive.

5.

Contact your insurance company as soon as possible so that they can carry out thenecessary procedures on your behalf.

6.

It is a good idea to have a medical examination just in case.

30

IV. Medical and Health

1. Basic Knowledge about Medical Facilities
Have a Family Doctor
It is important to have a family doctor who has a clinic in your neighbourhood withwhom you can consult whenever necessary. You should first visit a clinic in your area foran examination upon showing mild symptoms. If you have a serious illness or symptomsof which the cause is unknown, the doctor will refer you to a specialist hospital that canoffer specialist treatment.
General Points to consider in hospitals and clinics
1.

If you are worried about language problems, use an interpreter service.

2.

If there is something you do not understand, ask immediately.

3.

Ask the doctor to explain such things as test results and methods of taking
medication as easily as possible until you understand.

4.

Do not be late for appointments or consultation times.

5.

Do not use a mobile phone or PHS phone inside a hospital or clinic.

6.

Consult with the hospital in regards to inpatient costs, items you do not understand,services you may use. If there is a social worker at the hospital, consult with thesocial worker.

7.

In Japan, there are many services you must apply for on your own, otherwise you
will not be able to make use of them. It is important therefore to know about them.
If you want such information, consult a social worker. Since consultation is free andprivacy is protected, feel free to consult a social worker or medical facility.

2. The Public Health Insurance System
In principle, all Japanese residents are covered by public medical insurance.
All those who enter the public system are issued with an insurance card
( hihokenshasho , commonly know as hokensho ). At a time of illness, injury or
childbirth, etc. presentation of this card enables all those covered by public
insurance and their dependants to receive any necessary medical treatment atpart of the normal cost.

31Expenses and Insurance

HealthOccupation

Insurance

Premiums

Schemes①
government
managed healthinsurance②
miscellaneous
mutual aid
associations③
national
insurance

private sector
employee

National or local
government
employeeprivate school
employees

health Self-employed /freelance /agricultural orforestry employee

A portion of medical expenses tobe self-paid.
30% for individuals (20% for
those under three years of age
and 10% for those over 70 yearsof age) / 30% for families foroutpatient services and 20% forfamilies for hospitalization.
Insurance Premiums: Employer
and employee pay half eachaccording to amount of income
A portion of medical expenses tobe self-paid:
In principle, 30% for individuals
and families.
Insurance Premiums:
Decided according to previous
year’s income and the number ofpeople to be covered.

●Benefits: Medical expenses and a sickness / disability allowance.
●Procedure to claim benefits:①② - undertaken by employer③- apply at your local municipal office (alien registration card necessary)●For further information contact:①② - any social insurance office (see Chapter VII)③

- your local municipal office

3. Maternity, Birth & Vaccinations●Mother and Child Health Handbook(1) Mother and Child Health Handbook●Procedure:
1.

You should inform your municipal office when you find out you are pregnant.

2.

You will receive a Mother and Child Health Handbook, vouchers for free medical
check-ups, and a copy of “Mom’s Pocket”, Tokushima Prefecture’s supplement to the32

Handbook.
Note that medical check-ups before and after the birth, and the child’s development forseveral years, should be recorded in the Mother and Child Health Handbook, so pleaselook after it carefully.
Services for the mother and child throughout the pregnancy and after the birth areprovided by the local municipal authority of each city, town, or village. A generalexplanation of services is given below, but as the details can vary, please check at yourlocal municipal office.

(2) Free Medical Check-ups and Services for the Expectant Mother● Free medical check-ups:
1.

General medical check-up (twice)2.

Hepatitis B antigen test (once)

3.

Ultrasound scan (for mothers over 35 years of age only; once)● Required documents:
1.

Appointment card2.

Mother and Child Health Handbook● Other services available:
1.

Parent education classes

2.

Home visit service(3) Free Medical Check-ups for the Baby
●Services available:
1.

Test for congenital metabolic disorders, etc.
(5-7 days after birth)

2.

General medical check-up(twice - vouchers supplied when the birth is registered)3.

Test for congenital dislocation of the hip joint

4.

Test for neuroblastoma(6-7 months after birth; a test kit will be supplied when the birth is registered, orsent around 4 months after the birth)5.

Medical check-up for 18-month old child(notification will be sent)

6.

Medical check-up for 3 year old child33

(notification will be sent)(4) Medicaid Program
If an infant is sick, the local municipal authority will pay all medical expenses(generally for hospitalization up to 6 years of age; for outpatient treatment up to 3 yearsof age; but note that these ages may differ depending on the municipal authority).
●Apply at your municipal office●Procedure:①Register the birth②Register for health insurance③Apply for Medicaid Programme●You will receive: A. Medicaid Certificate B. Medicaid Receipt○If you show both A and B at the hospital or pharmacy, the treatment will be free ofcharge.

(5) Vaccinations for the Child
Children can get the following vaccinations free of charge:①Polio ②Triple vaccine (diphtheria, whooping cough, tetanus) ③Rubella ④Japanese
encephalitis ⑤BCG

etc.

Please note:①Usually you will receive notification from your municipal office when the childreaches the appropriate age.
②If you have just moved to a different area, you may not receive notification, so inthis case please contact the municipal office.

(6) Other Services for the Child
Services available:①Home visit service for newborn babies, premature babies or underweight babies②Child development advice service③Child rearing and weaning classes(7) Child Benefits
Child benefits are available to those whose yearly income is below a certain level. Applyat your local municipal officeRequired documents:
1.

Documents required by municipal office

34

2.

Personal seal

3.

Bank account details

If you are applicable for this scheme, you will receive benefits until March 31 of the year
the child is 12 years old.
(8) Child Birth and Child Rearing Lump Sum Payment
If you are covered by health insurance, you will receive a lump sum payment to coverbirth and child rearing. The below values are based on figures for Tokushima City. Also,
note that there is no difference between national and private insurance.
(ア)National Health Insurance①Apply at the National Health Insurance desk of your municipal office when you
register the birth.
②Payment: ¥300,000(Tokushima City:¥350,000)
Private Health Insurance (if the mother, or her husband, is a company employee)①Apply to the company②Payment: ¥300,000

4. Prevention of Infectious Diseases
In Japan, limitations on work, recommendation to enter a hospital for infectious
diseases and the disinfecting of one’s home is decided by law depending on the type of
infectious disease.
Tuberculosis
Though the number of people infected with tuberculosis is fewer than in the past, thedisease is the greatest infectious disease in Japan today. If the discovery of the diseaseis late, the possibility of infecting one’s family members and others around the infectedindividual is high. Receiving tuberculosis health examinations is important. You should
receive a tuberculosis health examination at your place of work, school, or at a publichealth office of the city, ward, town or village where you live.
Venereal Disease
Venereal disease does not only affect the infected person but their family anddescendents. To prevent the spread of venereal disease, syphilis serum reaction
examinations are provided at public health offices and some medical facilities.

35

Aids
AIDS (acquired immune deficiency syndrome) is a disease that develops after being
infected with HIV. The 3 routes are (1) blood, (2) sexual activity, (3) mother – child
infection. Privacy will be protected at public health offices. Free consultation on AIDS
and anonymous examinations are available here.
Those who think they might be infected are recommended to receive an examination.
V. Working
1. Looking for WorkIn Japan, it is forbidden to discriminate against a person’s nationality or religion in
respect to pay or working hours, etc. Foreign workers employed in companies andfactories are entitled to the same rights as Japanese workers. It is important for a
person to know and understand laws and systems related to work.
(1)To be employed in JapanYou must have a status of residence (zairyu shikaku) which allows you to work. The
content of the work and activities associated with that work must fall within thelimitations of that permit.
(2)Looking for a job in JapanYou can use public employment security offices (kokyo shokugyo antei sho) which areadministered by the government (these services are free), use a private employment
agency, or use a group which is certified by the Health, Labour and Welfare Ministry(both free services and charged services are available).
(3)Public Employment Security Offices
Public Employment Security Offices are offices administered by the government thatoffer consultation on and introductions to employment. Public Employment Security
Offices are now connected by a computer system, so, job vacancy data from around thecountry can be obtained on the spot and job introductions made. If you can understandJapanese, please use the nearest Public Employment Security Office.

36

Contact: Local public employment security office (See list in chapter Ⅷ)* For further information, please take someone able to communicate in Japanese.

2. Employment Contracts(1) Employment Contracts
An employment contract is a contract stating the working conditions between each
employee and their employer. The employer must state in writing the working
conditions such as pay and working hours, etc. of the employee and give this to them.
Trouble can occur when only a verbal contract is made since there is no evidence of pay
terms. It is therefore important to obtain a written contract with as many details as
possible. If the contract is written in Japanese, have it translated into your native
language and check the contents.
(2) Details that must be stated in an employment contract●The term of the working contract●Place of work and work content●Work start and finish time, the possibility of work outside the specified work hours,
rest time, holidays, vacations, etc.

●Pay terms, how it is calculated and method of payment, when it is to be paid,
information about pay increases●Details about retirement
If a company has fixed working regulations ask to see its ‘Work Regulations’ (shugyo
kisoku) and check the contents.
Contact: Local public employment security office (See list in chapter Ⅷ)* For further information, please take someone able to communicate in Japanese.

3. Wages (Pay)(1) Method of payment of wages (pay)To ensure wages are properly paid, wages must, in principle, be paid (1) in money, (2)directly to the individual employee, (3) in full, (4) once or more a month, (5) on a certain
day in accordance with the Labour Standards Law (rodo kijun ho).

37

(2) Minimum Wage
The minimum wage is decided by the Minimum Wage Law (saitei chingin ho).
An employer must pay employees more than the minimum wage. If an employer pays
less than the minimum wage, not only will they have to pay the employee the difference,
they may also be fined. The minimum wage differs depending on the region and isrevised every year. The minimum wage also applies to part-time workers.
(3) If wages are not paid
If wages are not paid, consult a Labour Standards Inspection Office (rodo kijun kantokusho) or labour enquires office immediately.
Contact: Local public employment security office (See list in chapter Ⅷ)* For further information, please take someone able to communicate in Japanese.

4. Dismissal and Retirement(1) What is Work Dismissal?
Work dismissal (kaiko) is the one-sided termination of an employment contract by theemployer. An employer must have a rational reason to dismiss an employee. If you are
dismissed without a justifiable reason, you should consult a Labour Standards
Inspection Office or a labour enquiries office immediately.
●In the case where there is no fixed term of employment
An employer must give at least 30 days notice of dismissal to the employee. If theemployer dismisses an employee immediately, the employee must be paid an average
wage for 30 days or more as ‘notice pay’.
●In the case where there is a fixed term of employment
An employer cannot dismiss an employee during the term of the employment contract
except under unavoidable circumstances. Even under unavoidable circumstances, theemployer needs to give 30 days or more notice or pay ‘notice pay’.
●If you are dissatisfied with your dismissal
If you are dissatisfied with your dismissal, you should express your dissatisfaction withyour employer and have the employer issue a Proof of Resignation’ (taishoku shomeisho) to clarify the reason for the termination of the contract, whether it was a dismissal38

or resignation. If you are not satisfied with the employer’s reason for dismissal, you
should consult a Labour Centre (rodo center), a lawyer or some trustworthy enquiry
office. If you think your dismissal breaks the Labour Standards Law, consulting aLabour Standards Office is also possible.
(2) Resignation (taishoku)
If the employee makes a request to resign and the employer agrees, the employment
relationship is terminated by a mutually agreed contract. An employee with no fixed
term of employment can leave the company 2 weeks after the date of their notification of
resignation even if the employer does not agree with the resignation.
If the employee is working under a fixed term of employment, they cannot ask toterminate the contract during the fixed term except under unavoidable circumstances.
If an employer agrees to an employee’s resignation, the employee, in principle, cannot
withdraw their resignation request. It is important to be careful when requesting
resignation
In the case of resignation, if the employee demands, unpaid wages can be paid withinseven days. Savings, wages and other money you have a claim to can also be returned.
The employee must return to the employer any company ID cards, uniforms lent tothem, and their health insurance card by the date stated in the ‘working rules’.
Contact: Local public employment security office (See list in chapter Ⅷ)* For further information, please take someone able to communicate in Japanese.

5. Working Hours(1) Legal Working Hours
Working hours according to The Labour Standards Law are, in general, the hours
worked under the supervision and direction of the employer. If preparation for work,
tidying up after work, and training are done under the direction of the employer, thistime is considered to be within working hours.
Working hours are, in principle, 40 hours per week excluding break-time and within 8hours per day. For small-size businesses (under 10 people), movie and theatre
businesses, health and hygiene businesses and entertainment/amusement businesses
which deal with customers as a special measure, working hours are 44 hours per week.
(2) Break-Time39

Employers must give 45 minutes break-time for work over 6 hours and 1 hour
break-time for work over 8 hours. The break-time must be given during working hours.
This break-time must be given to all employees at the same time. Employees must be
free to use this time as they wish. (This excludes certain businesses and industries
where a written agreement is made.) There are also laws concerning pay for overtime
work, extra pay, pay for holidays and vacations.
Contact: Local public employment security office (See list in chapter Ⅷ)* For further information, please take someone able to communicate in Japanese.

6. The Social Insurance System(1) Refer to IV. (2)(2) The Public Pension System
Regardless of nationality, anyone between the ages of 20 and 60 living in Japanis required to join a government managed pension plan. Private sector
employees use employees’ pension plans, public sector employees use mutual aid
associations, and all persons residing in Japan (private sector, public sector, andother) must be entered into a national pension plan.
Government Managed Pension Plans
employees’ pension

mutual aid association

plans
national pension
Self-employed・
farmers・
students

full-time
homemakers

private sector
employees

public sector employees

Types of Pensions
Pension①
employees’
pensionplans

Occupation

Premiums

private sector employee
The amount paid in
premiums depends on40

②
mutual aid
associations

national or local government
employee・private school employee・
agricultural, forestry, or fisheries
employee③
national
pensionall persons residing in Japan (including ￥14 100 paid monthly
non-Japanese)*although currently fixed
this amount may be subject
to phased increases

income. Employer andemployee pay premiums inequal parts.

●Benefits: disability benefits, bereavement benefits, lump sum withdrawal payment●Procedures:①② - undertaken by employer③- apply at your local municipal office●For further information contact:①- your place of work or a social insurance office (see Chapter VIII)②- mutual aid association③- your local municipal office(3) The Lump Sum Withdrawal Payment
Foreign residents who contribute to a pension fund in Japan can, upon
returning to their home country, apply for a lump sum withdrawal payment.

● Conditions for receipt:
1.

The applicant cannot be a Japanese national.

2.

The applicant must have paid insurance premiums for six months or more.

3.

The applicant must not have an address in Japan. (for those who departed
Japan since November 9 1994)

4.

The applicant cannot have previously made any claim for a pension(including a disability allowance).

Note: The lump sum withdrawal payment must be claimed within two yearsof departing Japan.

● Procedures for payment:
PeriodProcedure41

BeforedepartureAfterdeparture

I. Obtain the claim form, “Request of Arbitration
for Lump-Sum Withdrawal Benefit” from a social
insurance office or your local municipal office.
II. Attach all necessary documents and send theclaim form to the Social Insurance Agency.
III. Payment should be made to the bank account of
your choice within three to four months.

●Required documents :1.

“Request of Arbitration for Lump-sum Withdrawal Benefit” claim form

2.

Pension book (an orange or blue booklet)

3.

A photocopy of the pages in your passport showing your date of departurefrom Japan, your full name, date of birth, nationality, and signature.

4.

A document stating the name of your bank, bank branch and branchaddress, bank account number, and account name to which you wish
payment to be made. This must be a bank in your home country.

●Send to:The Social Insurance Agency
3-5-24 Takaido Nishi Suginami-ku
Tokyo 168 8505 JAPAN
Tel: 03 3334 3131

(4) Tax Refund on Lump-Sum Withdrawal Payment of the Pension
After receiving the Lump-Sum Withdrawal Payment, Income Tax from that period may
also be refunded once the policy holder’s designated tax agent in Japan files an income
tax return on their behalf.

● Procedures:
PeriodThe Policy Holder

BeforeI. Submit “Declaration Naming adeparture

The Policy Holder’s Designated
Tax Agent

Person to Administer theTaxpayer’s Tax Affairs”(nozeikanrinin no todokedesho)
form to tax office.
after
departure

II. Receive the refund

IV. Submit tax return to tax office.

III. Send the original “Notice of

V. Refund is transferred to tax

the Lump Sum Withdrawal

agent’s bank account.

42

Payment” (dattai ichijikin

VI. Refund is remitted to the policy

shikyu kettei tsuchisho) toholder overseas.

designated tax agent in Japan.

VI. Education
1. The Japanese Education System●The basic education system:
1.

Elementary School (6 years, compulsory education)

2.

Junior High School (3 years, compulsory education)

3.

Senior High School (3 years)

4.

Vocational College, Junior College, or University＊ In Japan, children normally go to nursery school or kindergarten before starting
elementary school.
●School year: The school year in Japan is from April until the following March.

2. Starting School or Kindergarten
The information below is about general procedures for starting school or kindergarten.
To find out about entering a private school or kindergarten, please contact the school
directly.
(1) Nursery School●Types:1.

Public nursery schools, run by the local municipal authority

2.

Privately run nursery schools (this includes those endorsed by the local municipal
authority, and those that have not received official endorsement)●Age range: This can vary depending on the school, but is usually from around 2
months of age, until 5 years old (elementary school age).
Public / Private Nursery Schools Endorsed by the Local Municipal Authority
1.

Eligibility: children are eligible for a place at a nursery school if they cannot becared for at home, for reasons such as parents’ work or family circumstances.

2.

Fees: depends on the family’s income

43

3.

Admission at the start of the school year (April): apply at your local municipal office,or at the nursery school, in December or January.

4.

Admission during the school year: if there are spare places, it may be possible for achild to start nursery school at any point during the school year, so please ask at
your local municipal office.

○ It may not be possible for all applicants to get a place at the school of their choice.
Private Nursery Schools Not Endorsed by the Local Municipal Authority
1.

Eligibility: no special requirements

2.

Fees: a set cost, regardless of income

3.

Application: you can apply directly to the school of your choice.

(2) Kindergarten
Public Kindergartens①Eligibility: the child and parent / guardian must live in that city, town, or village.
②Admission: please apply directly to the kindergarten in around December.
Private Kindergartens①There is an interview and test for those wishing to apply.

(3) Elementary School and Junior High School●Information:
There is no compulsory education for non-Japanese children resident in Japan, but if
you wish your child to go to a Japanese elementary or junior high school, you should
consult with your local Board of Education.
Note:
1.

Only those who have completed the compulsory elementary school curriculum canenter junior high school.

2.

In the case of children who cannot speak Japanese, they may be placed in a lower
school year than their actual age, after a meeting with the Board of Education andthe school.

(4) Senior High School●Admissions: An entrance examination must be taken and passed.
●Eligibility:
1.

Applicants must be at least 15 years of age.

44

2.

Applicants must have completed 9 years of school education in a foreign country, or
have graduated (or be expected to graduate) from a Japanese junior high school.

VII. Tax
1. Types of Tax
Regardless of nationality, anyone residing in Japan must pay tax. There are three maintypes of tax relevant to residents in Japan.

These can be classified as income tax, local

inhabitant tax, and indirect taxes such as consumption tax.

(1) Income Tax
Employers collect taxes from their employees’ salaries every year for the period
January 1 to December 31.

However, people who are self-employed must calculate

their income, as well as calculate and pay their own income tax.
●For further information contact your local tax office.
(see list in Chapter IX)(2) Inhabitants Tax
There are two types of inhabitants tax – prefectural tax and city / town / village tax.
The tax payer is taxed at the city, town, or village level according to their fixed address
on January 1.
The amount of inhabitants tax payable is decided according to an individual’s salaryfrom the previous year.

Municipal offices send statements to those liable for payment.

Even if you move to a different city, town, or village, you will be liable to pay
inhabitants tax to the municipality you were resident in on January 1.
●For further information contact the tax division of your local municipal office.

(3) Consumption Tax
All goods and services are taxed at 5 % at the point of sale.
For further information contact your local tax office. (see list in Chapter IX)

VIII. Introduction to Tokushima Prefecture45

1. Introduction to Tokushima Prefecture
Tokushima Prefecture is located in the Eastern part of Shikoku Island. The land area isapproximately 4,150m 2 , of which about 80% is covered in mountains, including
Tsurugi-san, the second highest peak in Shikoku. The prefecture is blessed withbeautiful nature: the great Yoshino River (also known as Shikoku Saburo); sandy
beaches in the Northern coast, contrasting with rocky coastlines further South; andabundant forests.
Tokushima Prefecture had a total of around 300,000 households, and a total populationof approximately 810,000. (in July, 2005)
Prefectural Emblems

Prefectural tree

Prefectural bird

Prefectural flower

yamamomo

white heronsudachi flower(1) Tourist Attractions and Special Products● Tourist attractions: awa odori (awa dance festival); Naruto whirlpools; Iya

kazura-bashi (vine bridge); Oboke-Koboke gorge; dochu (sand pillars); ningyo joruri(puppet theatre)●Special products: aizome (indigo dying); indigo textiles; hand-made washi paper;

otani-yaki (pottery), tarai udon (noodles), sudachi (citrus fruit), Naruto wakame(seaweed), Naruto kintoki (sweet potato)(2) Tokushima Prefecture’s Sister City Relationships●Sister city exchange schemes:①Tokushima Prefecture

Lower Saxony, Germany②Tokushima Prefecture

Sao Paulo, Brazil③Tokushima City

Saginaw, U.S.A.

④Tokushima City

Leiria, Portugal⑤Tokushima City

Dandong City, China⑥Naruto City

Luneburg, Germany⑦Awa City

Saipan, Mariana Islands⑧Miyoshi City

Tukwila, U.S.A.

⑨Minami Town

Cairns, Australia⑩Mugi Town

Puyanxiang, Taiwan●Friendship exchange schemes:
Tokushima Prefecture

Guangdong Province, China

Naruto City

Qingdao City, China

46

Miyoshi City

Dallas City, U.S.A.

2. TOPIA (Tokushima Prefectural International Exchange Association)
If you need information or advice, read foreign books or magazines, have a problem, or if
you just want somewhere to relax with your friends then feel free to come to TOPIA any
time!
●Services available:①Japanese classes②library of foreign books and magazines③information in English, Chinese, Japanese④advice / counselling service⑤various events⑥internet access (there is a charge for this service)●Address:
6th Floor Clement Plaza (Tokushima Station building)
1-61 Terashima-honcho Nishi, Tokushima 770-0831●Contact details:
tel: 088-656-3303

fax: 088-652-0616

e-mail: topia@topia.ne.jp
web site: http://www.topia.ne.jp/●Opening hours: 10am – 6pm●Open every day except the New Year period.
(December 29 – January 3)

3. Major Government Offices and Organisations in Tokushima Prefecture【Consultation Offices 相談所:Sodanjo】
Telephone No.
OfficeAddress
Post Code
女性支援センター
088-652-5503 Tokushima-shi Showa-cho
5-chome 5-1
Josei-Shien-Center 770-0942
中央児童
088-622-2205 Tokushima-shi Showa-cho
770-0942
5-chome 5-1
Chuo-Jidou＊Josei-Shien-Center／women's crisis center and shelter＊Chuo-Jidou／child guidance center【Health Centers 保健所（支所）:Hokenjo (Shisho)】徳島088-652-5151 Tokushima-shi Shinkura-cho
770-0855
Tokushima3-80(鳴門)088-685-3141 Naruto-shi Muya-cho Saita
772-0002
Aza-Nishibari 48-1
(Naruto)

47

阿南
Anan
(小松島)
(Komatsushima)
美波Minami

0884-22-0072
774-0030
0885-32-2135
773-0004
0884-74-7343
779-2305

吉野川
Yoshinogawa
美馬
Mima
三好
Miyoshi

0883-24-1114
776-0010
0883-52-1017
777-0005
0883-72-1122
778-0002

Anan-shi Tomioka-cho
Tsukudamachi 539-7
Komatsushima-shi Horikawa-cho 1-27
Kaifu-gun Minami-cho
Okugawauchi Aza-Benzaiten 171
Yoshinogawa-shi Kamojima-cho
Kamojima 106-2
Mima-shi Anabuki-cho Anabuki
Aza-Myoren 23
Miyoshi-shi Ikeda-cho Machi
Aza-Machi 2542-4【Labour Standards Offices
労働基準監督署:Rodo Kijun Kantokusho】
徳島088-622-8138 Tokushima-shi Bandai-cho 3-5
770-8533
Tokushima
鳴門088-686-5164 Naruto-shi Muya-cho
772-0003
NarutoMinamihama Aza-Umamegi 119-6
阿南
0884-22-0890 Anan-shi Tomioka-cho
774-0030
Anan
Kitadori 40-1
三好
0883-72-1105 Miyoshi-shi Ikeda-cho Machi
778-0002
2429-12
Miyoshi【Public Employment Security Offices
公共職業安定所:Kokyo Shokugyo Anteisho】
徳島088-622-6305 Tokushima-shi Dekijima Honcho 1-5
770-0823
Tokushima
鳴門088-685-2270 Naruto-shi Muya-cho
772-0003
Minamihama Aza-Gongen 12
Naruto小松島
08853-32-3344 Komatsushima-shi Komatsushima
773-0001-cho Sotobiraki 1-11 Komatsushima-Minato-G
Komatsushimaodochosha 1-Kai
阿南
Anan
牟岐
Mugi
吉野川
Yoshinogawa
美馬Mima

0884-22-2016
774-0030
0884-72-1103
775-0006
0883-24-2166
776-0010
0883-52-8609
779-3602

Anan-shi Tomioka-cho
Tsukudamachi 540-1
Kaifu-gun Mugi-cho OazaNakamura Aza-Honson 52-1
Yoshinogawa-shi Kamojima-cho Kamojima Az
a-Nakanogou 388-27
Mima-shi Wakimachi OazaInoshiri Aza-Higashibun 5

三好Miyoshi

0883-72-1221
778-0002

Miyoshi-shi Ikeda-cho AzaMachi 2429-10【Tax Offices税務署:Zeimusho 】
徳島088-622-4131
770-0847
Tokushima
鳴門088-685-4101
772-0003
Naruto阿南
0884-22-0414
774-0030
Anan川島
0883-25-2211
Kawashima779-3304
脇町
0883-52-1206
Wakimachi
779-3602
池田
0883-72-2155
Ikeda
778-0004

Tokushima-shi Saiwai-cho
3-chome 54
Naruto-shi Muya-cho Minamihama Aza-Higashihama 39-3
Anan-shi Tomioka-cho
Takinoshita 4-4
Yoshinogawa-shi Kawashima-cho
Miyajima 747-2
Mima-shi Wakimachi Oaza Inoshiri Aza
Nishinokubo 36
Miyoshi-shi Ikeda-cho
Shinmachi 1340-1

48

【Social Insurance Offices
社会保険事務局(所):Shakai Hoken Jimukyoku(sho)】088-634-1170 Tokushima-shi Minami Tamiya
徳島地方
Tokushima Chihou 770-0004
2 chome 6-25
(阿波半田)
0883-64-3127 Mima-gun Tsurugi-cho Handa
779-4496
Aza-Ono 113(Awa Handa)
徳島南088-652-3111 Tokushima-shi Yamashiro-cho
Tokushima Minami 770-8054
Nishi 4-45
徳島北088-652-2800 Tokushima-shi Sako SanbanTokushima Kita
770-8522
cho 12-8【Universities 大学:Daigaku】
徳島（本部）
088-656-7000
770-8501
Tokushima
鳴門教育088-687-6000
772-8502
Naruto Kyoiku
四国088-665-1300
771-1192
Shikoku
徳島文理（本部）
088-622-0097
Tokushima Bunri
770-8560【Prefectural Board of Education
県教育委員会:Ken Kyoiku Iinkai】
学校政策課
088-621-3132
Gakkou Seisakuka 770-8570

Tokushima-shi Shinkura-cho
2-chome 24
Naruto-shi Naruto-cho
Takashima Aza-Nakajima 748
Tokushima-shi Ojin-cho
Furukawa Aza-Ebisuno 123-1
Tokushima-shi Terashimahoncho Higashi 1-8

Tokushima-shi Bandai-cho 1-1

49

IX. Matsushige Town Information
1: Overview
The town of Matsushige is found in the north-eastern area of Tokushima, cut off on thesouth by Tokushima City over the Imagire River, Naruto City on the North andKitajima Town to the west. To the east is the Pacific Ocean. The town covers an area of
13.34km2 as of March 2006, with a distance approximately 5.5km from north to southand 6.5km from east to west.
The entire Matsushige region is a part of flood plains from the Yoshino River and iscomprised of much man—made land. It is only 2m above sea level, and largely devoid ofhills, making the land flat and level.
Land reclamation during the late Edo Period made way for a large amount of new land.
Also, many large breaks were created along with the planting of a large number of pinetrees, thus earning the region its name. The town of Matsushige formally came into
being in August 1961.
2: AccessMatsushige is only 20 minutes away from Tokushima Station by car, and is home to theprefecture’s only airport. Route 11 that winds its way through the middle of the town isalso home to a highway bus terminal known as the TokuToku Terminal, and is a very
handy place.
3: Events
Sky Festa Matsushige (late September)This event celebrates sky day at the Tokushima airport, and is a joint event
between the Tokushima Flying Trainers Group, the airport and the town itself.
There are stage shows, tourist flights and many other events.
The Town Citizen’s Athletics Carnival (October)Many different sports and games are held.

50

Culture Festival (November)
Displays by all the different groups in the culture association, as well as
culturally orientated seminars, music performances by local schools and more.
4: Town Office
Address:

Matsushige-cho Hiroshima Aza Higashiura 30

Tel:

088-699-2111

Open Hours:

8:30-17:30 from Monday to Friday each week. Closed on weekends andpublic holidays.
5: Foreign Registration.
All foreign residents in Japan for over 90 days must register at their local government
office as an alien. This excludes those here on official public duties or under diplomaticduties.
Residents over 16 years of age must apply.
Residents under 16 years of age can only apply through a representative such as aco-inhabitant, etc.
When you enter the country:* Period:

90 days after arrival* Necessary Items:

Passport, two photos taken within the past six
months (4.5 x 3.5 cm in size – not needed if under
16)

After a Birth* Period:

60 days after birth* Necessary Items:

Proof of the birth such as a birth certificate

After a change in address:* You must apply when your new address is in Matsushige* Otherwise, apply at the local government office of your new residence*Period:

14 days after moving* Necessary items:

Your registration card

51

A Change in other details* Changes in name, nationality, work, visa, visa period, working address orother details need to be registered.
* Period:

14 days after the change* Necessary Items:

Your alien registration card, and something to provethe change in details (in the case of a change in nameor nationality, two photos 4.5cm by 3.5cm, taken
within the last six months are required for thoseabove the age of 16).

* A change in passport, the date the passport was issued, address in your homecountry, your name or other details:* Period: The next time you change any other details on your registration card.
* Necessary Items:

Your alien registration card and materials to provethe change in details

Renewal:For persons more than 16 years of age:
*Period:

Within thirty dates of the next date for renewal.

*Necessary Items:

Your alien registration card, passport (whenavailable), two photos taken within the last six
months (4.5 x 3.5 cm in size).

For persons turning 16:*PeriodThirty days within turning 16*Necessary Items:

Your alien registration card, passport (whenavailable), two photos taken within the last six
months (4.5 x 3.5 cm in size).

Certification of Registration
This is a certificate that shows you have applied for your alien registration card. As ageneral rule, only the person applying for the card can apply for this certificate. When amember of their family applies on their behalf, proof of the connection is necessary tocomplete the application. Each certificate costs 300 yen.
Returning Your Alien Registration Card
* When you leave the country and do not intend to return, hand it in at the airport ofyour departure.

52

* If you have obtained Japanese citizenship, or when someone in possession of a carddies, it must be returned within 14 days of the incident.
For more information, call the Citizens’ Division on level one of the Town Office at
088-699-8713
6: Evacuation Shelters
Several facilities in the town of Matsushige have been designated as shelters in case oflarge-scale natural disasters such as typhoons or earthquakes. Remember the following
locations so that you may use them during a disaster.
Facility
１２

Address

喜来小学校

中喜来字前原西一番越 14

Kirai Primary School

Nakagirai Aza Maehara Nishi 1-14

松茂町北部学習センター

中喜来字中須 69-3

Matsushige

Nakagirai Azsa Nakazu 69-3

North

Learning

Centre
３
４
５

松茂町役場

広島字東裏 30

Matsushige Town Hall

Hiroshima Aza Higashiura 30

総合会館

広島字東裏 30

Sogo Kaikan

Hiroshima Aza Higashiura 30

松茂町老人福祉センター

広島字三番越 2-2

Matsushige Elderly Citizens’ Hiroshima Aza Sanbankoshi 2-2
Welfare Centre
６７

まつしげ保育所

広島字三番越 2-4

Matsushige Hoikusho

Hiroshima Aza Sanbankoshi 2-4

松茂町保健相談センター

広島字三番越 2-2

Matsushige

Hiroshima Aza Sanbankoshi 2-2

Hoken

SoudanCentre８

松茂小学校

住吉字住吉開拓 187

Matsushige Primary School

Sumiyoshi Aza Sumiyoshi Kaitaku
187

９
１０

松茂中学校

笹木野字八山開拓 186

Matsushige Junior High School

Sasagino Aza Hachiyama Kaitaku 186

松茂町中部学習センター

笹木野字山下 112

Matsushige Central Learning

Sasagino Aza Yamashito 112

53

Centre
１１
１２

長原小学校

長原 530

Nagahara Primary School

Nagahara 530

松茂町総合体育館

中喜来字群恵 225-3

Matsushige General Athletics

Nakagirai Aza Gune 225-3

Gym
１３

松茂町第二体育館

中喜来字群恵 321-5

Matsushige Second Athletics

Nakagirai Aza Gune 312-5

Gym
１４
１５

松茂中央公園中喜来字群恵 225-1

Matsushige Central Park

Nakagirai Aza Gune 225-1

松茂町東部学習センター

笹木野字八北開拓 222

Matsushige

Sasagino Aza Hachikita Kaitaku 222

East

Learning

Centre１６

松茂町津波防災センター(仮称)豊岡字芦田鶴 105-6

Matsushige

Toyooka Aza Ashidazuru 105-6

TsunamiProtection Centre* Nagahara Primary School may not be usable in case of tidal waves due to its
location. For more information, call the General Affairs Division on level one of
the town hall at 088-699-8710
7: Disposal of Garbage
What to do when disposing of garbage:*

Collection days vary depending on the type of garbage and the region in which
you live. Please refer to the garbage collection calendar for the correct dates.

*

The following types of garbage cannot be collected:
Building materials, bicycles, oil, gas tanks, pesticides, batteries, electric
appliances such as fridges, washing machines, TVs and ac units, etc. andcomputers.

Separating Garbage:(Burnable Garbage) Place inside a clear or semi-clear plastic bag.
Kitchen waste: Make sure there is no water remaining
Paper: Please dispose of old paper and cardboard on the paper day
Leaves, cuttings: Only as much as can be safely fit inside a bag

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Other: Shells, leather items, paper items etc.
(Large Garbage) Please dispose of at the specified area
Furniture:

Desks, chairs, cupboards, carpets, etc.

Bedding:

Futons, blankets, zabuton, etc.

Electric Appliances:

Small appliances – number 4 items cannot becollected.

Bicycles, etc.:

Bicycles, tricycles, etc.

(Non-burnable Garbage)
Place all garbage in a clear or semi-clear plastic bag. Knives and broken glass must firstbe wrapped in newspaper and labelled as dangerous (危険) before disposal.
Metal objects:

Cans other than drink cans, and metal objects

Glass:

General glass items such as vases and plates, etc.

Dangerous Items:

Batteries, light bulbs, thermometers, etc.

Also, any plastic items that do not display the ‘plastic’ sign (プラ)(Resource waste)
Clear out the inside and rinse with water before disposing of in a clear or semi-clear
plastic bag.
Cans (drinking cans)
Pet bottles (drinking bottles / soy sauce bottles, etc.)
White plastic trays (food trays)
Drink bottles
Paper Waste
The first and second Saturdays of each month are designated as Paper Day. Paper items
and cardboard, including old clothes can be collected at the designated areas.
* Collection times:

latest collection is at 8:30 from April til September, and until
10:00 from October to March.

* Old clothing must be disposed of in clear or semi-clear garbage bags. Bedding andcurtains, carpets, etc. must be disposed of as large garbage. Do not dispose of on days
when it is raining.
For more information, call the environmental centre at Toyohisa Aza Toyohisa Kaitaku

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1-46:
Tel: 088-699-5934. Alternatively, call the Industry and Environmental Division on thefirst level of the Town Office at 088-699-8714
8: Other Inquiries* For pregnancy, birth, child rearing or health concerns:
The Hoken Sodan Centre 088-683-4533* For information on kindergartens and childrearing / welfare:
The Health and Welfare Division on level one of the town office: 088-699-8712* Procedures for primary and junior high schools:
The Board of Education on level one of the town office: 088-699-8719* Library services such as borrowing and viewing
The Town Library:
Address:

Hiroshima Aza Nishibangoshi 6-1 088-699-8722

Open Hours:

10:00-18:00

Holidays:

Every Monday, or Tuesday when Monday is a public holiday, and the
New Year holiday period from December 28 to January 4.

* Information on international programs
Planning and Finance Division on level one of the town hall: 088-699-8711

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