SECOM’s CSR

 Basic policies

 Communication with

Having always acknowledged theimportance of ensuring sustainability forourselves and for society, we actively
seek to promote CSR in all aspects of
our operations, allowing us to• contribute to society through ourbusiness activities;• identify and cultivate businesses
that enable us to fulfill ourresponsibility to contribute tosociety; and• drive ongoing innovation.
We promote a variety of CSR
initiatives, which we classify as either“strategic” or “basic.”

With the aim of ensuring accountability
to stakeholders, we have created a corporate website and publish a variety ofreports, including our annual CSR
report. We are also working to expand
our publication of environment, socialand government (ESG)-related information, including through participation invarious external assessment programs.
Opinions and comments received fromstakeholders are reported at pertinent
meetings and fed back to the appropriate departments to facilitate the sharing
and effective use of information.

Proactive

Leverage our sourcesof competitivenessand unique identity

stakeholders

Strategic CSR

Provide added value
to society Strategic CSR: Addressing

evolving social imperatives

Createvalue

Our strategic CSR initiatives emphasize
capitalizing on the principal sources ofour competitiveness, namely, our technological prowess, human resources,and operational and control structure,and on our ability to make effective useof Big Data, made possible by our network of data center facilities, whichunderpins our business infrastructure.
Guided by the ALL SECOM concept,
which focuses on rallying Group
strengths, we continue to create diverse
services and systems.
We continue working to realize theANSHIN Platform, a service infrastructure designed to provide enduring peaceof mind to an ever-changing society,with the goal of further reinforcing ourrelationships with society and helping toaddress a broad range of social imperatives. Through these and other efforts,
we will strive to grow together withsociety and achieve sustainable growthin corporate value.

 Basic CSR: Earning the trustof stakeholders
Protective28

Adhere to stringent
internal standards
Promote complianceand risk management
Earn the trust of society

SECOM Annual Report 2017

Basic CSR

EarntrustAs a company that seeks to provide
safety and peace of mind, we recognize
the importance of ensuring that both
our corporate philosophy and our business conduct are correctly understoodand positively evaluated by society,thereby assuring that our stakeholders
continue to see us as a trusted partner.
To this end, we have always adhered tostringent internal standards for compliance and risk management that exceed
those mandated by laws and regulations.

 Basic CSR initiatives

Taking into account the key areas offocus outlined in ISO 26000, the international standard for social responsibility, we have identified and continue toemphasize efforts in the following
categories.
Consumer issues
To ensure the quality of our services is
consistently worthy of the SECOM
name, we have established a frameworkin our security services business that
ensures exceptional safety and reliability
across all processes, from R&D throughto maintenance, and conduct practicaltraining for employees that aims toenhance their know-how and skill levels.
We work to further enhance the qualityof our services by paying heed to feedback received by SECOM customer
service centers, as well as by speakingdirectly to customers.

aspect of corporate management andprovide training aimed at enhancing
employees’ understanding thereof.
We also place a priority on ensuringsafety and a favorable work–life balancefor our employees. Accordingly, we have
put in place generous health management and leave programs.

Training for employees to enhanceknow-how and skill levels

Human rights and labor practices
In line with our belief that creating
working environments conducive to job
satisfaction and helping employees fulfill
their potential are key to driving growthfor SECOM, we have established avariety of unique employee training programs designed to maximize individualtalents and hone skills. We recognize
respect for human rights as an essential

SECOM Group environmental conference

Community involvement anddevelopment
We recognize contributions to the community through the provision of safety
and peace of mind, as well as throughthe creation of employment opportunities and support for local development,
as an important responsibility. To thisend, we promote a variety of efforts

SECOM AED installed at temporary
housing for people displaced by the2016 Kumamoto Earthquake

Fair operating practices
Efforts to strengthen our cooperation
with suppliers, as well as to promotemutual understanding and compliancewith laws and regulations, have enabled
us to create a solid framework forproviding high-grade services andsystems.
We also work to promote awarenessof key components of CSR, including thesafeguarding of human rights, ensuringindustrial safety and employee wellbeing, and protecting the environment,
across our entire value chain.

Corporate Social Responsibility

Environment
In the belief that protecting the environment is essential to our ability to provide
security and support comfortable lifestyles, we continue to promote awareness of our environmental philosophy,
which is to incorporate consideration for
the environment into all areas of ouroperations, and our basic environmental
policy among all employees. We are also
implementing measures aimed ataddressing such key issues as global
warming and resource depletion andensuring our operations conform withpertinent laws and regulations.

designed to contribute to communities.
These include offering programs forchildren, women and seniors designed
to raise crime prevention awareness.

Organizational governanceTo increase the efficiency and transparency of management practices, thereby
enabling us to consistently increase ourcorporate value, we have taken steps toenhance our corporate governance system, including the appointment of independent outside directors. We are also
promoting decisive management-led
efforts to strengthen our complianceframework and improve disclosure.

SECOM Annual Report 201729

SECOM’s CSR

CSR Topics
Promoting open innovation

We are committed to promoting open
innovation, which aims to create newservices that address the increasingly
diverse needs of society by leveraging
our management resources, as well as
by promoting strategic collaboration
with other organizations. In line withthis commitment, we hold the SECOM
Open Lab, a workshop for companies
and experts in pertinent fields withpromising ideas and technologies.

Advancing the careers of female

Establishing medium- to long-

employees
We strive to assist employees in balancing the demands of career and family
and to create workplaces that provide
a positive and supportive environment.
In addition, we have established theCommittee to Advance the Careersof Female Employees, a dedicatedsection that is charged with promoting measures across the Company tofurther advance the careers of female
employees.

term targets for reducing greenhouse gas emissions
In accordance with the Paris Agreement,
adopted at the COP21 climate summit,
and Japan’s Plan for Global WarmingCountermeasures, we have augmented
our existing target for reducing greenhouse gas emissions attributable to our
security services business with a specifictarget for the year ending March 31,
2031. We will also endeavor to achievea significant reduction in greenhousegas emissions by 2050.
• Short-term (existing) target
Reduce CO2 emissions by 1.5% annually
until the year ending March 31, 2021

SECOM Open Lab

Committee to Advance the Careers of Female
Employees

Bolstering employee satisfaction

Preventing extreme overwork

Having highly motivated employees who
are actively committed to realizing theirindividual goals is a critical factor behind
our ability to provide high-grade services
that exceed the expectations of customers and earn the trust of society. We
implement various measures to bolster
employee satisfaction, recognizing thisas the source of motivation and a proactive outlook.

Extreme overwork is a significant social
issue in Japan. By positioning an expert
in our personnel department, as wellas in other pertinent departments, we
strive to prevent excessive overtime. We
have also introduced a framework forthe ongoing management and improvement of data pertaining to employee
working hours, including start and finish
times.

• Medium-term target
Achieve a 35% reduction in greenhousegas emissions from the year ended
March 31, 2014, by the year ending
March 31, 2031.
• Long-term objective
Achieve an 80% reduction in greenhouse gas emissions by 2050.

SECOM: An Official Partner of the Olympic and Paralympic Games Tokyo 2020
As an official partner (SecurityServices and Planning category),
we will contribute to the safe andsecure staging of the Olympic andParalympic Games Tokyo 2020.
Our history with the Olympics
stretches back five decades. Still in
our infancy, in 1964 we provided
security services for the Olympic
Village at the first Tokyo Olympics,

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SECOM Annual Report 2017

earning high marks and the trust ofsociety, an achievement that contributed to our subsequent evolution
and growth.
We look forward to helping
ensure the safety and security of
the Olympic and Paralympic GamesTokyo 2020 and will continue working to create innovative services thatwill help us achieve this goal.