The SECOM Group’s Vision for 2030

Operating in an environment characterized by significant upheaval, dramatic change, andM’s relationships with customers and societyng SECOicrof
rein
therFurrising uncertainty, we are proceeding with initiatives aimed at realizing the SECOM Group’sVision for 2030 and the SECOM Group Road Map 2022
Conceptual framework of the ANSHIN Platform

For both companies and individuals, the occurrence ofGuided by the SECOM Group’s Vision for 2030, formulated inan unanticipated crime or disaster can interrupt daily

May 2017, we are working to create the ANSHIN Platform, arhythms. For companies, productivity can fall sharply.

service infrastructure through which we strive to provide

Moreover, the greater the damage is, the longer it takes toservices that deliver seamless peace of mind for anyone andrecover. Society faces significant risks associated witheveryone whenever and wherever necessary.

crimes, accidents, cyber crimes, natural disasters, illnesses
and aging. In addition to recognizing the importance ofAnchored in the relationship of trust that we haveroutine advance preparation, we provide comprehensive

peace of mind to people in their everyday lives, as well as toservices designed to address potential risks by helping

society as a whole through collaboration with partners incustomers accurately grasp conditions, minimize impact andindustry, government and academia who share our mission

achieve restoration. These four approaches, which compriseto help achieve a society free from concerns and who havewhat we call the SECOM ANSHIN Flow, enable us to provide

diverse technologies and expertise.

seamless peace of mind.

Cre

cultivated with society, the ANSHIN Platform seeks to provide

Tha ANSHIN Platform Service Infrastructure<Value>Ineverydaylife

Life/health/assets/information

AI, IoT and Big Data

Advancepreparation

orm
N PlatfNSHIAehof tionta

ALL SECOM

Collaboration

Strategies for creating the ANSHIN Platform
The SECOM ANSHIN Flow

Safety andpeace of mind

Enhanced value

Connection

InGraspthe event ofthe situation
an emergency

InMinimize
the event ofdamage
an emergency

RestoreAfteran emergency operations

Operations/emergency response services

To create the ANSHIN Platform, we are currently promoting

Targeting sustainable growth: Devising the SECOM
Group Road Map 2022

initiatives in line with four core strategies. The “ALL SECOM”

In May 2018, we introduced the SECOM Group Road Mapstrategy focuses on rallying SECOM Group strengths to2022, devised using backcasting,* to clarify the challenges

maximize synergies. Through our “Collaboration” strategy

we must address to achieve the SECOM Group’s Vision for

we are endeavoring to promote open innovation and create

2030. In the road map, we have positioned responses tonew value by integrating the business ideas and technologiestechnological advances and a declining labor force—both ofof various partners who share our mission. Our “Connection”

which become threats for both companies and society instrategy emphasizes leveraging Big Data analysis, which

general—as priority issues. We believe that evolving needs

makes use of advanced information technologies, to respondfor solutions to these issues will lead to major businessto latent needs and strengthen our relationships with

opportunities that will allow us to contribute to thecustomers, while our “Enhanced value” strategy revolves

improvement of social productivity.

around addressing everyday concerns by adding greater*Backcasting is a planning method that starts with envisioning a desirable
future and working backward from there to identify steps necessary to attainthat future.

Real-world

Cyber crimes
Natural disasters

Risks
ks mayoccur
simultaneously
ltaneously

Rather than stand-alone services, we strive toprovide integrated packages that deliver seamless safety andpeace of mind and provide added value that makes life
more comfortable and convenient

Illnesses/aging<Added value>

Comfort andconvenienceIneverydaylife

Need to improve efficiency

Extensive coverage

Diverse risks

Crimes andaccidents

value to services that make life more comfortable andEveryday concerns

Need to reduce costs

convenient.
Need to rely on others

Issues to be addressed

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The SECOM Group’s Vision for 2030

Technological advances have brought an increase in theThe challenge of service innovation

Owing to a declining labor force, companies face growing

addition, we are actively allocating funds to efforts toOur fundamental commitment is to offer services thatvariety of connected devices. This is driving a variety ofpressure to outsource noncore functions, which enables themdevelop innovative services and products that respond toanticipate what is needed to ensure sustainability for society,profound changes, including the expanded use of drones

to concentrate on core businesses. With the rising prevalenceneeds engendered by technological advances and arather than simply providing services that will sell in any

and robots, the increasing prevalence of unattendedof families in which both parents work outside the home, wedeclining labor force, as well as to replace existing

market. This is why people and technology will always beretail facilities and cashless transactions, and the rising

are also seeing an increase in demand related to the care ofsubscribers’ security equipment with new models

given top priority. Looking ahead, we will continue working

popularity of smart homes. Such changes are expectedchildren and seniors. In response to expanding demandcompatible with new technologies.

tirelessly to enhance our ability to make effective use of

to push up demand related to the need for security in a

related to the need to rely on others, we will continue working

Our investments to enhance human resources

these intangible assets, as well as to promote service

connected society, which involves the fusion of physical andto extend distinctive services that deliver safety and peace ofemphasize the reinforcement of critical capabilities. In

innovation that helps create new value.

cyber security.

mind and make life more comfortable and convenient.

particular, we are stepping up efforts to attract IT specialists

The spread of COVID-19 has brought fundamental

and individuals with global business skills. In addition, weSECOM Group Road Map 2022

changes, including those related to the advance of digitalization

are investing to ensure employees can fulfill their potential,

Targets for the fiscal year ending March 31, 2023 (Japanese GAAP) (Provided for reference only)

and the use of ICT. We will continue to drive efforts to respondincluding in the creation of positive working environments

to evolving demand in diverse areas related to the pandemic,

and efforts to enhance various training programs, to bolster

as well to help resolve emerging social issues.

job satisfaction.

Investments in growth and DX
Recognizing that responding to demand arising from an

Achieving the goals of the SECOM Group
Road Map 2022

increasingly connected society and from the need to rely on

In Japan, we will develop and deploy new services that build

others would require us to change ourselves significantly—aon investments to date and work to boost productivity.

process we dubbed “SECOM-Transformation”—we are

Overseas we will continue to expand the variety of services

promoting focused outlays in the areas of systems andwe offer, particularly in the ASEAN member states, as well as

human resources.

to actively enter promising new markets. We have also

Consolidated
revenue: ¥1.1 trillion

Consolidated
operating profit: ¥155.0 billion ROE: 8% plus
Investment phase

Consolidated revenue

Dividend
payment ratio:

40%—45%High-growth phase

Consolidated revenue ¥1.1 trillion
Consolidated operating profit ¥155.0 billion

Consolidated operating profit

Consolidated revenue ¥970.6 billion
Consolidated operating profit ¥135.4 billion

Investments in systems center on internal DX, theCAG

ating pR (operrofit): 3.09%

allocated ¥200 billion from equity over five years (April 1,objective of which is to improve service quality and2018–March 31, 2023) for M&As. During this period, we willproductivity. The business systems of a security services

seek to invest in key growth businesses, namely, physicalcompany involves a variety of unique administrative

security, cyber security, BPO and ICT services, and healthcare,processes. We are reviewing these processes, as well as

as well as in start-ups with advanced technologicalintegrating and reinforcing currently independent, business-capabilities, both in Japan and overseas. In addition, we will

specific systems, to heighten efficiency, as well as upgradingtake active steps to respond to needs arising from COVID-19.

our administrative IT systems to facilitate comprehensive

Through these and other decisive efforts, we will strive toservices. We expect these measures to expedite thecontinue improving our operating performance, making

execution of business and the provision of services andsteady progress toward achieving the targets set forth in thesignificantly improve the efficiency of administrative

SECOM Group Road Map 2022.

procedures. We are also investing in areas that help increase
20152016

2017

2018

2019

2020

2021

2022

2023

the precision and efficiency of our operations, including(Actual)(Actual)(Actual)(Actual)(Actual)(Actual)(Actual)(Target)(Target)AI, the IoT and RPA, with the aim of boosting productivity. In(Years ended/ending March 31)

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