SKYLARK HOLDINGS CO., LTD.
Last updated：December 22, 2023

ESG Databook 2022 Actual
Scope・Skylark Group Companies in Japan（SKYLARK HOLDINGS CO., LTD. Skylark Restaurants Co., Ltd. NILAX Inc. Tomato and Associates Co., Ltd. FLO Japon Co., Ltd.
Skylark D&M Co., Ltd. Japan Cargo Co., Ltd.）・Boundary if applying to overseas group companies（Taiwan Skylark Co., Ltd. SKYLARK MALAYSIA SDN.BHD. SKYLARK USA INCORPORATED）

Sustainability KPIs
Decarbonization

Decarbonization

Food Loss
Reduction
Reductionof Plastic
Consumption
Water Resource
Conservation

Biodiversity

Initiatives for 2030 KPIs

Promoting energy conservation
Promote transition to renewable energies

Reduction of food loss
Promote recycling of waste food materials
Reduce use of disposable plastics
Promote transition to environmentally friendly
materials
Promote recycling of waste plastics
Reduction of water withdrawal at factories andstoresExpanded handling of certified food ingredientsand materials

Main Indicators

2030 KPIs

2050 KPIs

Reductions in CO2 Emissions (Scope 1 andScope 2)※1

50.4% less than2018 levels

0Reductions in CO2 Emissions(Scope 3)※1

30% less than 2018
levels0

Reductions in CO2 Emissions(Scope 1,Scope 2
and Scope 3)※1

37% less than 2018
levels0

Amount of Food Waste

50% less than 2018
levels

75% less than 2018
levelsRecycling Rate

50%

75%

50% less than 2018
levels

50% less than 2018
levels00

10% less than 2018
levels

20% less than 2018
levelsPercentage of Domestically Produced Vegetables
Used that are JGAP Certified (or certified by asimilar organization)

50%

100%

Percentage of RSPO Certified Palm Oil Used

100%

100%

Percentage of FSC/PEFC Certified Paper
Products

75%

100%

0

0

0

0

10
(per brand)

20(per brand)

Amount of disposable plastics used
Percentage of Petroleum-derived Materials Usedin Single-use Plastics
Water withdrawal

Food safety andsecurity

Continuous updating of quality assurance system Number of Major Food Accidents
Continuation of appropriate labelingNumber of online/retail product recalls

Health & Nutrition

Evolution of product brushing and promotion
Expansion of health- and nutrition-conscious
menu items
Expanded Nutrition Facts Labeling

Provision of menus that contribute to healthyeating habits

Customer
Orientation

Thorough QSC (Quality, Service, Cleanliness)
improvement
Strengthening the system for utilizing the "voiceof the customer" in management
Promotion of products and services based on
customer feedback

Customer Overall Satisfaction Levels

90%

95%

DX

Promote DX throughout the company and in allbrands－－－Promoting Diversity

Percentage of Women in Managerial Positions

30%

50%

Promotion of Health Management

Percentage of Smokers

15%0Workstyle Reform

Number of Overtime Hours Per Month

20hours0

Paid Leave Acquisition Rate

80%

100%

Conducting supplier CSR surveys

100%

100%

Supplier due diligence on human rights

100%

100%

Promotion of work-life balance

Responsible
procurement

Conducting business partner surveys
Thorough management of business partners on
human rights, labor, environment, food safety,
and ethics※KPI includes overseas group companies※Years compared to 2018 and 2020 are base years, respectively.
※1(Scope 1 and Scope 2) set KPI targets in 2020, (Scope 3) and (Scope 1, Scope 2, and Scope 3) set KPI targets in 2022.

SKYLARK HOLDINGS CO., LTD.
Last updated：December 22, 2023

2022 Activity Review
Main Activities

Materiality
GHG emissions and Scope 1-3 calculations
Decarbonization

Endorsed the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD) andparticipated in the TCFD Consortium.
Prepared a "scenario analysis" for disclosure of information required by TCFD

Environment

Food Loss Reduction

Establishment of the "Food Waste Reduction Subcommittee" to promote cross-division initiatives
Switch to wooden and bamboo cutlery for delivery and take-out

Reduction of
Plastic Consumption

Switched to paper straws for use in the stores
Received the 12th Achievement Award for Promoting Biomass Products

Food safety and security

Began pesticide residue testing

Customer OrientationQSC Improvement Committee established to incorporate customer feedback into management
Installed 3,000 service robots in approximately 2,100 restaurants

DX
Headquarters DX project launched in February to promote paperless headquarters operations
Workstyle Reform
Society

Established a "Human Rights Subcommittee" to promote initiatives across divisions and formulate a humanrights policy
Obtained ISO 20400 (International Standard for Sustainable Procurement) for procurement of some marine
products

Responsible Procurement

Conducted CSR survey to ask suppliers to understand and practice respect for human rights and global
environmental conservation, Requested suppliers to sign an agreement on procurement guidelines.
Request for signature on procurement guideline agreement.

Governance &Others

KPIs Setting

Set KPIs for each Materiality in each division in the company

Policy Making

Development of various policies. (decarbonization policy, de-plasticization policy, food loss reduction policy, antibribery policy)
Playground equipment was installed at "Chofu Gakuen", a children's home, by employee volunteers based on adonation from the Children's Playground Support Fund

Donations and Fundraising
Donated approximately 31 million yen to the Office of the United Nations High Commissioner for Refugees
through the "Ukraine Humanitarian Aid Donation"
CDP Climate Change" certified with a "B" rating
ESG Assessment

Obtained a "FTSE Russell" ESG Rating of 4.1
Selected as a component of the "FTSE Blossom Japan Sector Relative Index"

SKYLARK HOLDINGS CO., LTD.
Last updated：December 22, 2023

Environment
PolicyEnvironmental Policy

https://corp.skylark.co.jp/en/sustainability/environment/environmental_policy/

Decarbonization policy

https://corp.skylark.co.jp/en/sustainability/environment/de-carbonization/

Food Loss Reduction Policy https://corp.skylark.co.jp/en/sustainability/environment/food_loss/
De-plasticization Policy
Biodiversity Policy

https://corp.skylark.co.jp/en/sustainability/environment/waste_reduction/
https://corp.skylark.co.jp/en/sustainability/environment/biodiversity/

Decarbonization
Item

Category
Scope 1CO₂ emissions：Scope 1

Scope 1 intensity
Scope 2（location-based）

CO₂ emissions：Scope 2

FY12/2022

98,913★104,683

t-CO₂/million
yen
t-CO₂

0.40

0.38

0.36

244,445

211,457

219,722t-CO₂

194,595★195,136

0.81

0.76

0.67

t-CO₂
t-CO₂/million
yen
t-CO₂

770,012702,978

760,150

2.75

2.73

2.60

578,427

529,405★575,457

２．Capital goods
３．Fuel and energy activities not included in Scope
1 and 2
４．Transportation, delivery (upstream)

t-CO₂

51,722

43,411

51,785t-CO₂

63,112

55,68059,162t-CO₂44,70842,43943,193

５．Waste from business operations

t-CO₂

4,585

4,402

4,590

６．Business trip

t-CO₂

801

774

647

７．Employer's commute

t-CO₂

21,015

19,933

８．Leased assets (upstream)

t-CO₂

21,080Not applicable

９．Transportation, delivery (downstream)

t-CO₂

12

35

１０．Processing of sold products

t-CO₂

１１．Use of products sold

t-CO₂

１２．Disposal of sold products

t-CO₂

2,227

t-CO₂

2,610
Not applicable

2,202

１３．Leased assets (downstream)
１４．Franchise

t-CO₂

3,404

t-CO₂

3,165
Not applicable

3,146

１５．Investment

340,599

293,508

299,819

Scope 3 intensity
１．Purchased products and services

Total of Scope 1 and 2（Market basis)※1(Scope 1 and Scope 2)
set KPI targets in 2020, Intensity of Scope 1 and 2（Market basis)(Scope 3) and (Scope 1,
Scope 2, and Scope 3) set Total of Scope 1, 2 and 3（Market basis)
KPI targets in 2022.
Intensity of Scope 1, 2 and 3（Market basis)Amount used
Intensity

11
Not applicableNot applicable

t-CO₂
t-CO₂/million
yen
t-CO₂
t-CO₂/million
yen
Crude oilequivalent kl

1.22

1.14

1.03

1,110,611

996,486

1,059,969

3.97

3.87

3.63

182,809

162,104

172,935

0.65

0.63

0.59

515,069

462,442

496,182

kl/million yen

Amount used

K kwh
K kwh/million
yen

Intensity
Electricity consumption

FY12/2021

112,462

228,137

Scope 3

Energy consumption

FY12/2020

t-CO₂/million
yen

Scope 2（market-based）
Scope 2 intensity（market-based)

CO₂ emissions：Scope 3

Unit
t-CO₂

Non-renewable energy use

K kwh

Renewable energy usage

K kwh

ー

Renewable energy ratio

％

ー

1.84

1.80

1.70

515,069

462,442ー

495,721
461

ー

0.1

※CO₂ emissions are calculated in accordance with various standards of the GHG Protocol.
★ is a third-party verification item (from 2022, verification is received for the relevant fiscal year from the Japan Management Association (JMA),
an external third party).

Preservation of water resources
Item

Category

Water intake

FY12/2020

FY12/2021

FY12/2022

6,276,360

5,609,982

5,883,307

Surface water intakeｔ5,992,810

5,328,112

5,579,193

Underground water intakeｔ283,550

281,870

304,114ｔ/million yen

22.42

21.81

20.13

Intensity
Water discharge

Unitｔ

Total water intake

Total water dischargeｔ6,141,061

5,479,891

5,768,218

Sewer dischargeｔ5,520,786

4,947,016

5,214,139

River dischargeｔ620,276

532,876554,079

SKYLARK HOLDINGS CO., LTD.
Last updated：December 22, 2023

Reduction of food loss
Item

Category

Food waste

FY12/2021

FY12/2022

27,34026,076

26,959

Food waste recycled

ｔ

7,342

7,916

8,865

Heat Recovery

ｔ

791

1,004

1,176

ｔ
kg/million yen

19,207

17,156

16,919

68.60

66.69

57.88

Percentage of food waste recycled

％

35.1

37.9

44.9

Amount of non-food waste generatedｔ

35,11832,32031,854

Amount of non-food waste recycled

ｔ

7,996

7,354

8,155

Amount of non-food wasteｔ

27,122

24,966

23,699

Food waste

ｔ

0

0

5

Amount of waste generatedｔ

62,45858,39658,813

Total amount of waste recycledｔ62,45858,39658,813Heat Recovery

ｔ

791

1,004

1,176

Total amount of waste disposedｔ46,32942,122

40,618Amount used

Unitｔ

FY12/2020
4,282

FY12/2021
4,806

FY12/2022
4,273

Petroleum-derived materials ratio

％

95

87

86

Total packaging materials ※1
Paper fiber packaging materials

ｔ

4,188

4,497

4,128

ｔ

1,088

1,073

1,060

Plastic packaging materials

ｔ

2,383

1,971

1,738

Environmentally friendly packaging materials ※2

ｔ

717

1,453

1,330

Per-unit weight of plastic packaging materials used

kg/million yen

46.6

31.6

29.0

Weight of recycled packaging materials

ｔ

1,521

1,254

1,118

Item
JGAP or similar certification for domestically grownvegetables

Unit
％

5.0

5.0

RSPO Certification for Palm Oil

％

0

0

0

FSC/PEFC certified products in paper products

％

0

0

28.0

Environment-related fines and penalties

yen

0

0

0

FY12/2020
60,830FY12/2021
59,895

FY12/2022
59,475

Amount of hazardous waste generated※1

Total amount disposed

FY12/2020ｔ

Per-unit food waste

Non-food waste

Unit

Food waste generated※1 Measure PCB (polychlorinated biphenyl) generation

Plastics removal
Item

Category
Disposable plastic usage

Packaging material usage

Biodiversity
Category
Percentage of certified
products used

Compliance withenvironmental laws andregulations

FY12/2020

FY12/2021

FY12/2022
5.0※1 Packaging material values are in accordance with the Container Recycling Law reporting.
※2 Environmentally friendly packaging materials are those that use talc, biomass, etc. as part of the material.

SocialPolicyQuality Charter

https://corp.skylark.co.jp/en/sustainability/basic_policy/quality_charter/

Human Rights Policy

https://corp.skylark.co.jp/en/sustainability/governance/human_rights/

Procurement Policy

https://corp.skylark.co.jp/en/sustainability/environment/supply/

Customer Orientation
Voluntary Declaration

https://corp.skylark.co.jp/en/sustainability/basic_policy/customer_oriented/

Health Management
Declaration

https://corp.skylark.co.jp/en/sustainability/basic_policy/health/

Employees
Item

Category
FemaleFemale ratio
Total number of employees【Consolidated】
Male
Total

Percentage by age(all employees)

％

61.3

61.2

62.5

persons

38,40337,97335,685persons

99,23397,868

95,160Under 30

％

55.8

56.2

57.1

30-50 years old

％

26.1

24.6

22.7

Over 50

％

15.8

16.5

17.0

Over 60

％

2.3

2.7

3.2

years old

32.4

32.5

32.4

Japan

％

97.7

98.1

98.0

Vietnam

％

0.3

0.3

0.3

Nepal

％

0.1

0.1

0.1

China

％

0.1

0.1

0.1

Other

％

1.8

1.5

1.5

Non-Japanese employment rate

％

2.5

2.1

2.0

persons

2,213

1,832

1,904

Average age

Percentage by race andnationality(all employees)

Unitpersons

Number of Non-Japanese employees

SKYLARK HOLDINGS CO., LTD.
Last updated：December 22, 2023

Employees
Item

Category

Unit

FemaleNumber of full-time
employees【Consolidated】

Number of part-tme
employees【Consolidated】

FY12/2021

FY12/2022

863

815

818

％

14.0

13.7

14.1

Male

persons

5,298

5,137

4,986

Total

persons

6,161

5,952

5,804

Femalepersons

58,61557,321

59,916

Female ratio

％

63.0

62.4

67.1

Male

persons

34,457

34,59529,440Total

persons

93,072

91,91689,356

％

93.8

93.9

93.9

persons

470

513

579

％

2.0

2.6

2.7

persons

1

2

3

％

10.0

20.0

30.0

Female ratio

Rate of non fulltime employee
Employment of people with Number of employees
disabilities
Employment ratio
FemaleNumber of officers

FY12/2020

persons

Female ratio
Malepersons

9

8

7

Total

persons

10

10

10

Femalepersons

3

2

2

％

4.8

3.5

3.2

Male

persons

60

55

60

Total

persons

63

57

62

Femalepersons

280

308

291

％
persons

9.3

10.2

9.8

2,741

2,723

2,678

Total

persons

3,021

3,031

2,969

Femalepersons

94

52

93

36.0

41.3

38.4

Number of new employees Male％
persons

167

74

149

Total

persons

261

126

242

persons

169

62

121

431,942680,280

387,108

Number of senior
management positions(director and above)

Female ratio

Female ratio
Number of managers and
above
Male

Female ratio

Number of internal hires
Recruitment costs
Average years of service

Average wage

Average cost

yen/persons

Female

years

6.4

7.4

7.7

Male

years

17.1

17.9

18.3

Total

years

15.7

16.5

16.9

Femaleyen

4,105,044

4,224,070

4,316,317

Male

yen

5,492,794

5,550,838

5,656,873

Total

yen

5,314,284

5,377,105

5,479,952

Total training timehours

215,814

99,600

193,459

hours/persons

46.3

22.1

45.1

Average number of training days

days/persons

6.0

5.0

6.5

Percentage of training participants

％
yen

80.5

88.7

85.9

Average training time
Annual training

Total training and education costs

17,070,535

7,930,724

8,850,070

yen/persons

3,659

1,763

2,061

qualifications

3

3

3

persons

248

199

157

Female

％

9.6

10.4

9.0

Male

％

5.0

5.7

5.9

Total

％

5.6

6.3

6.7

Job turnover rate for personal reasons ※2
Percentage of employees receiving health checkups

％

5.0

5.8

6.0

％

100

100

100

Average training/education costs
Qualification support ※1

Employee turnover rate

Employee health

Annual working hours
Percentage of taking paid
leave
Percentage of taking
parental leave
Workers' Compensation【Domestic Groups】
Labor union membership【Domestic Groups】
Number of shareholding
association subscriptions※４
External evaluation

Number of qualifications
Target group

％

32.8

29.8

25.0

Average prescribed working hours

hours/persons

1,984

1,984

1,984

Average overtime hours worked

hours/persons

254

247

348

Average monthly overtime hours

hours/persons

21

18

29

Total

％

60.0

63.0

62.0

Female

％

95.9

96.2

97.6

Male

％

7.7

5.3

8.3

Total

％

47.9

53.0

56.4

Smoking rate

Lost time injury frequency rate

※3

Number of participants
Subscription Ratio ※４
SKYLARK HOLDINGS CO., LTD.
Subscription Ratio ※5
Group Companies
Subscription Ratio ※5
Obtained Kurumin certification ※6
Obtained Tomonin Mark certification ※7

％

5.23

5.30

5.08

persons％
persons％
persons％ー

16,955
17.1
220
37.4
977
17.5

16,337
16.7
210
35.7
904
16.9

16,264
17.1
199
34.1
847
16.2

〇

〇

〇

ー

〇

〇

〇

Unit

FY12/2020

FY12/2021

times

ー

Customers
Category
Product recall

Item
Number of recalls of retail sales and EC products
Number of products contributing to a healthy diet ※8

Providing products that
contribute to a healthy diet Number of menus with size selection available
Percentage of all products
Overall customer
Satisfaction based on customer surveys ※9satisfaction

items/brand3

FY12/2022
0

0

2

2

items

ー

ー

168

％

ー

ー

15.4

％

ー

73

81

SKYLARK HOLDINGS CO., LTD.
Last updated：December 22, 2023

Suppliers
Item

Category

Supplier monitoring andauditing

Unit

FY12/2020

FY12/2021

FY12/2022

Total number of suppliers

suppliers

573

440

464

Number of primary suppliers

suppliers

318

294

277

Number of major primary suppliers ※10

suppliers

21

16

17

Number of suppliers implemented

suppliers

103

75

78

％

18.0

17.0

16.8

Rate of implementation※The items below "Number of officers" are for full-time employees※Data as of the end of December※1 Support for qualification acquisition: If employees pass a qualification examination designated by the company,
the company will provide full support for the examination fee.
※2 Turnover rate for personal reasons: Subjects are disciplinary dismissals, expiration of leaves of absence, and retirements at retirement age.
※3
※4 Labor union membership ratio:Number of labor union members divided by total consolidated number of employees (including part-time employees)※5 Shareholding Association Member Ratio :Number of shareholding association members divided by the number of full-time employees for each company.
※6 Kurumin: Certification by the Minister of Health, Labor and Welfare as a "Child Rearing Support Enterprise"based on the Act on Advancement of Measures to Support Raising Next-Generation Children※7 Tomonin Mark: Certification by the Ministry of Health, Labour and Welfare to indicate that the company iscommitted to promoting a workplace environment that allows work and nursing care to be compatible.
※8 Figures for products that contribute to healthy eating habits are for the four main brands (Gusto, Bamiyan, Jonathan, and Yumean).
※9 Total customer satisfaction: Performance of service quality and product quality as measured by customer surveys.
※10 Number of major primary suppliers: Number of suppliers identified as having ESG impacts or high business relevance and risk

Governance
PolicyAnti-Bribery Policy

https://corp.skylark.co.jp/en/sustainability/governance/anti-bribery/

Corporate governance
Item

Category

Unit

2022

31,531,420

13,880,475

40,726,184

Cash donations

yen

31,531,420

6,437,124

33,869,184

In-kind donations

yen (converted
to monetary
value)

07,443,351

6,857,000

yen (converted
to monetary
value)

0863,656

872,944

103,474

Time spent by employees participating in social
contribution activities during working hours

Number of meetings held

2021

yen

Social contribution
activities ※1

Whistleblower

2020

Amount of money raised

Administrative costs of social contribution activities

yen

081,810

Number of consultations with contact person

times

448

401

431

Number of Board Meetings heldtimes

12 times held,
11 times in writing

14 times held,
12 times in writing

13 times held,
10 times in writing

Number of Management Meetings "former Executive
Officers' Meeting" heldtimes

32 times held

48 times held

48 times held

Number of Audit Committee "former the Board of
Corporate Auditors" heldtimes

13 times held

13 times held

13 times held

Number of Risk Compliance Committee heldtimes

5 times held,
2 times in writing

Number of Sustainability Committee heldtimes

1 time held

Number of Nominated Committee heldtimes

9 times held

Number of Remuneration Committee heldtimes

9 times held,
1 time in writing

6 times held,
3 times in writing
2 times held,
2 times in writing
5 times held,
2 times in writing
5 times held,
1 time in writing

6 times held,
7 times in writing
5 times held,
3 times in writing
5 times held,
1 time in writing
4 times held,
2 times in writing※1 In-kind donations for social contribution activities: Amount of playground equipment donated to orphanages
through the Children's Playground Support FundESG Assessment and External Ratings

FTSE Blossom Japan Index

FTSE Blossom Japan Sector
Relative Index

SOMPOSustainability Index

Nikkei SDGs Management
Survey 2023

MSCI Japan Equity Women's
Activity Index（WIN）

S&P/JPX
Carbon Efficient Index

Morningstar Japan ex-REIT Gender
Diversity Tilt Index