User Guide
Two-factor Authentication (2FA)

Table of Content
Two-factor Authentication (2FA) ......................... 1
Set-up 2FA........................................................... 1_Step 1_ Install the Authenticator App .................................... 1_Step 2_ Add Account to the App............................................ 2
Option1：Scan QR Code (Recommended)..................................... 2Option

2：Mobile “1-Click Setup” ....................................................... 3

Option3：Enter Code Manually .......................................................... 4_Step 3_ Generate the One-Time Password (OTP) ..................... 5Login ................................................................... 6
2FA Login Procedure ................................................................. 6Option

1：Login with One-Time Password (OTP)(Recommended) ................................................................... 6Option

2：Request “Temporary OTP” for Login ............................. 7

Reset 2FA Setting ................................................ 8
Replace or change of existing device .......................................... 8_Step 1_ Reset the current 2FA Setting ................................... 8_Step 2_ “Re-do” Account Setup at the App ............................. 9

User Guide
Two-factor Authentication (2FA)

Two-factor Authentication (2FA)
To enhance internet security and protection of your online accounts, we haveupgraded the login process with two-factor authentication (2FA). The 2FA,
which combines with the existing security measures, provides you with an
extra layer of defense and trading online with a greater peace of mind.

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factor•您為帳戶
Login
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設定的「登You
set up for your account
入密碼」

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factor

One-Time Password (OTP)
Generated from MONEX BOOM
Authenticator app

Set-up 2FA_Step 1_ Install the Authenticator App
MONEX BOOM Authenticator app supports iOS devices(e.g. iPhone / iPad) or Android devices.
Install to iOS Devices
1. Click the image on the left todownload; or

2. Search “MONEX BOOM Authenticator”
on App Store and download.
Install to Android Devices
1. Click the image on the left todownload; or
2. Search “MONEX BOOM Authenticator”
on Google Play and download; or

3. Click here to download the APK file ofthe MONEX BOOM Authenticator app.
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Two-factor Authentication (2FA)_Step 2_ Add Account to the AppOption 1
1 ：Scan QR Code (Recommended)
1. Go to the Two-factor Authentication (2FA) setup webpage. It will display
the QR code generated for your account.

2. On the MONEX BOOM Authenticator app,touch [+], then select “Scan QR Code”.
(If the app requests access to your camera,
please press “Allow”.)

3. You will then see a square camera frame on
your mobile. Position the QR code inside theframe to scan it.
(If your camera is not working properly, you canrefer to “Option : Enter Code Manually”.)

4. When the app shows a six-digit code below
the account name MONEX BOOM, your setup
is done.
The six-digit code is the One-Time Password(OTP) for your account.

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Two-factor Authentication (2FA)Option 2
2 ：Mobile “1-Click Setup” ( Applicable if you are browsing thesetting webpage on mobile device)

1. First of all, please make sure the MONEX BOOM Authenticator app has
been installed to your mobile device.
2. On the Two-factor Authentication (2FA) setup webpage, press the “Mobile
1-Click Setup”, and then press “OK”.

3. When the app shows a six-digit code below
the account name MONEX BOOM, your setup
is done.
The six-digit code is the One-Time Password(OTP) of your account.

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Two-factor Authentication (2FA)

Option 3
3 ：Enter Code Manually
1. On the Two-factor Authentication (2FA) setup webpage, click the “Get theSecret Key” link below the QR code.

2. An alpha-numeric code will be displayed in a pop-up window. Such codeis the Secret Key dedicated for your account.

3. On the MONEX BOOM Authenticator app, touch [+], then select “ManualEntry”.
4. Enter the account name (e.g.
MONEX BOOM Securities), enter
the Secret Key, then press “Save”.
(Please pay extra attention to theupper and lower case of alphabetic
characters. If you enter it wrong, it
will generate incorrect OTP that causes
you unable to login.)

5. When the app shows the account name you defined, with a six-digit code
below it, your setup is done.
The six-digit code is the One-Time Password (OTP) for your account.
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Two-factor Authentication (2FA)_Step 3_ Generate the One-Time Password (OTP)
1. On the Two-factor Authentication (2FA) setup webpage, enter the OTP
generated by the MONEX BOOM Authenticator app, then press “Login”.

2. You have successfully enabled Two-factor Authentication (2FA).

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User Guide
Two-factor Authentication (2FA)Login
2FA Login Procedure
After entering the correct Login ID and Login Password, the system will ask
you to enter the One-Time Password (OTP). Then, you can successfully login
to your trading account.

EnterEnterSuccessfulLogin ID &Login PasswordOne-TimePassword (OTP)

Login toaccountOption 1
1 ：Login with One-Time Password (OTP) (Recommended)
1. When the webpage asks you to enter the One-Time Password(OTP), please open the MONEX BOOM Authenticator app thathas been installed in your mobile device.
2. Enter the six-digit code as displayed on the app, then press “Login”.

Enter

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Two-factor Authentication (2FA)

Option 2
2 ：Request “Temporary OTP” for Login(If you need to login to your trading account but you are not able toget the One-Time Password (OTP) from the MONEX BOOM
Authenticator app, you can request a temporary OTP for login.)

1. When the webpage asks you to enter the One-Time Password (OTP),
please press “Request Temporary OTP for Login”.

2. Follow the instruction as show on the webpage, call our customer service
during regular office hours.
Then, read the Code at point  to our customer service officer.
3. The customer service officer will read a set of “Temporary OTP” to you.
Enter that set of code, then press “Login (Temporary)”.

ReadEnter

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User Guide
Two-factor Authentication (2FA)

Reset 2FA Setting
Replace or change the existing device
If you have enabled the two-factor authentication (2FA), but would like toreset it or move the settings to a new mobile device, you will need to reset
your SFA settings on our website.

_Step 1_ Reset the current 2FA Setting
1. Login to your account, go to “Funds & Account” > “Account SecuritySettings” > “Two-factor Authentication (2FA)”.
2. Press “Send Email”.
address.

We will then send a “” email to your registered email

3. Open the email, then click the “Confirm to Disable 2FA” link in the email.
Your current 2FA settings will be reset immediately.
(If you do not receive the email, please press “Re-send Email”.)

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Two-factor Authentication (2FA)_Step 2_ “Re-do” Account Setup at the App
1. Press “Setup 2FA” to go to the Two-factor Authentication (2FA) setup
webpage.
(If you have not clicked the “Confirm to Disable 2FA” link in the email, you would
not be able to reset the 2FA settings.)

2. Add your account to the MONEX BOOM Authenticator app.
Details please refer to “Step 2” of section “Set-up 2FA” on Page 2.
(If you are using the same device and have previously added any securities
trading account to the app, please delete it before adding your account again.)

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User Guide
Two-factor Authentication (2FA)

3. On the Two-factor Authentication (2FA) setup webpage, enter the OTP
generated by the MONEX BOOM Authenticator app, then press “Enable”.

4. You have successfully enabled Two-factor Authentication (2FA).

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