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THE KRAFT GROUP ADOPTS TAEGISMANAGEDXDR AS THEY TRANSFORM
THEIR IT ENVIRONMENT
Secureworks led a proactive incident response engagement toreview core systems and ended up partnering with The Kraft
Group for 24/7 visibility, threat detection, and access to security
experts with Taegis ManagedXDRName:

The Kraft Group

Industry:

Entertainment

Country:

United States

SOLUTION
The Kraft Group partners
with Secureworks® Taegis™
ManagedXDR for 24/7 visibility,
threat detection, and closing
the skills gap with a team ofexperienced security experts.

OVERVIEWThe Kraft Group is the holding company for numerous operating units in the sports andentertainment industries. Their scope includes a stadium, professional sports team, andrelated holdings operating in the United States. They are continuously looking for new ways
to engage guests at their sports and entertainment venues.
“Here at Gillette stadium, technology is playing a critical role in changing the way we dobusiness with our guests. One example of that is our point-of-sale environment in which
guests now have the ability to purchase right from their seats. To order from their seats, toengage with special views, fancam views, to just interact in different ways that they never
have before,” said Michael Israel, CIO of The Kraft Group.
As The Kraft Group was undergoing a transformation across all IT, leadership teams
recognized that security needed to evolve at an equal pace and align to the overall ITstrategy.

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If the company suffered a ransomware attack, theconsequences could be devastating. It would negatively
impact guest experience and tarnish the company’sreputation. However, their cybersecurity team wasoverwhelmed with alerts from disparate, fragmented point
solutions ranging across endpoint, cloud, and network
resulting in data spread across multiple dashboards, identity
systems, and reports. Without a single view, security analysts
were unable to analyze cross-solution telemetry to understand
if alerts were white noise or true threats. What good are
multi-system notifications if the team was unable to identify
threat actors from employee activity?

CHALLENGE• The Kraft Group needed to avoid ransomware attacks thatwould impact reputation and guest experience.

• There were not enough on-staff cybersecurity experts tosupport the business and its rapid expansion and evolution.

• Existing staff were drowning in alerts from point solutions(endpoint, cloud, network (as noted above) that weren’t
designed to play well together.
For The Kraft Group to stop threats, they needed toevaluate alerts in real time. With so many external factors,
these numerous points of vulnerability required constantmonitoring. But the challenges did not stop there. A shortageof cybersecurity talent on staff – coupled with a difficult labor
environment for hiring and retaining qualified cybersecurity
personnel – meant slower response time. This left The Kraft
Group more vulnerable to attack.

“The shortage of talent is critical. With the volume of alertsthat come in on any given day, the team that we have just
can't evaluate all of these things in real time to be effective.
The use of Secureworks and having the Secureworks teambehind us allows us to essentially expand our team beyond its
reach. We would never be able to expand to the level of what
Secureworks is providing us,” said Israel.
Among the company’s most recent challenges was theincreased rise of ransomware attacks. If the company
was successfully breached by one of the thousands ofransomware attacks that occur daily, it would have devastatingconsequences for their reputation and their customerexperience.
The Kraft Group evaluated vendors for an extended detection
response (XDR) platform that would best fit the needs of theirorganization. To reduce the load on their staff, they wanteda partner that no longer delivered the platform to prevent,detect and respond to threats but one that coupled 24/7
security monitoring to proactively manage risk.
Secureworks offers Taegis ManagedXDR, which offers 24/7
security monitoring with its open XDR platform. With Taegis
ManagedXDR, The Kraft Group has the ability to prevent,detect, and respond to continuously evolving and diversifyingthreats.

Working with the Secureworks team is a collaboration effort. They are always
available and always more than willing to lend a hand when you need it most,when you're at risk and when there's a threat to your organization.

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SOLUTION
While The Kraft Group decided on a more long-term solution
for their security operations and the right platform to move
forward with, they called Secureworks to engage in an initial
threat hunt. The Secureworks Counter Threat Unit led a
Proactive Incident Response team to review core systems
and determine if a threat was lingering in their environment.
The goal was to ensure as they onboarded a solution, theirsystems were clean without known vulnerabilities and active
threats in their system.
In working with Secureworks, The Kraft Group team
was pleased with the proactive incident response workand ultimately decided to partner beyond this exercise,
implementing Secureworks® Taegis™ ManagedXDR for 24/7
visibility, threat detection, and access to security experts. Thisway, the internal team was free to work on other strategic
projects, and the need for new hires was eliminated.
With the customer’s unique challenges in mind, Secureworks
went to work on a customized plan for mitigating theirsecurity concerns. The first key step was to reduce thenoise from siloed point solutions that were throwing out far
too many alerts, and instead bring alerts into a single view.
Secureworks integrated easily into the existing infrastructure,extending the value of existing systems and eliminating theneed to rip and replace expensive security tools. This way, thecompany could have a “single pane of glass” view, providing
comprehensive visibility and ensuring that the most critical
alerts were prioritized for response.

"Our experience with Secureworks Taegis ManagedXDR
has been world class. Having the Secureworks global SOC
available 24/7 as an extension to our security team along witharound-the-clock monitoring of our alerting has drastically
improved our response capabilities,” said John Gonsalves, IT
Security Lead at The Kraft Group.
“Taegis gives us the ability to work in the same console as
the Secureworks analysts with access to query our data andtelemetry unfiltered. Investigations are collaborative, sharing
searches and alert triage workflows all within a unified userinterface. When we evaluated other XDR providers they simply
ingested your telemetry into their back-end solutions, only toprovide a front-end customer portal of alerts to review withno investigation help,” said Gonsalves.
“We've had several instances of the past year in which theSecureworks team immediately notified us of a potential risk
and allowed us to deal with that risk and eradicate that risk
before it became something that had to be disclosed,” saidIsrael.
With that kind of quick response from the Secureworks
Incident Response practice, The Kraft Group could address
and ultimately eradicate the risk before it could cause
physical, virtual, or reputational damage.
All in all, Secureworks is focused on reducing The Kraft
Group’s cyber risk while its security team focuses on strategic
IT initiatives to maximize guest convenience and engagement.

We've had several instances of the past year in which the Secureworks team
immediately notified us of a potential risk and allowed us to deal with that risk anderadicate that risk before it became something that had to be disclosed.” – tie into asa result delivering on that vision to keep guests safe – even in the cyber universe.

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BENEFITS
Since The Kraft Group partnered with Secureworks, they
have enjoyed 24/7 security monitoring, enabling their team
to focus energy on other projects to support business goals.
Secureworks promptly notifies the security team of potential
risks, ensuring the customer can take timely action – and havethe additional support they would have previously needed
to recruit, hire, and train – before they suffer a ransomware
attack.
“Working with the Secureworks team is a collaboration effort.
They are always available and always more than willing to lend
a hand when you need it most, when you're at risk and when
there's a threat to your organization,” said Israel.

gap while providing active threat prevention, detection, andresponse across their entire IT environment.
“With Taegis, we have 24/7 access to security experts
providing guidance on any event or alert that is captured
within the console and aid in any investigations that result.
Pair all of this with an extensive list of out-of-the-box
integrations with leading solutions in endpoint, cloud, networkand email security that are easy to configure and manage,
giving customers unmatched time to value and return on
investment,” said Gonsalves.

For The Kraft Group, the return on investment is unmatched.
Secureworks solved The Kraft Group’s staffing and skills

About Secureworks
Secureworks® (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress withSecureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat
intelligence and research, improving customers’ ability to detect advanced threats, streamline andcollaborate on investigations, and automate the right actions.

Availability varies by region. ©2022 SecureWorks, Inc. All rights reserved.

For more information,
call 1-877-838-7947 tospeak to a Secureworks
security specialist
secureworks.com