JICA

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Bangladesh
Mr. FAZLULLAH A. K. M.
Chairman
Chittagong WASA
Mr. BANIK Nanda Dulal
Commercial Manager
Chittagong WASA
Mr. HASAN Syed Mahboob
Additional Secretary
Ministry of LDRD & Cooperatives
Dr. KHAN Md Nurul Alam
Deputy Secretary
Economic Relations Division

Cambodia
H.E. EK Sonnchan
General Director
Phnom Penh Water Supply Authority
Mr. SAMRETH Sovithiea
Director
Plan & Project Department
Phnom Penh Water Supply Authority
H.E. PHORK Sovanrith
Secretary
Ministry of Industry, Mines & Energy

India
Ms. Elapulli Parameswaran NIVEDITA
Director
Water Supply, Local Self Government
Ministry of Urban Development
Mr. Rangamani Vasudevan
Chief Engineer
Kaveri Zone, Bangalore Water Supply & Sewerage Board
Mr. Mangalam SANKARANARAYANAN
Deputy Adviser (PHE)
CPHEEO, Ministry of Urban Development㧙㧙Indonesia
Ir. DJAMAL Irzal Zeiroeoddin
ChairmanProfesional & Independent Body - Jakarta Water Supply Regulatory Body (JWSRB)
Ir. HANDHAYANI Sarwo
Assistant for Development & Environment
Regional Secretary
Jakarta Capital City Government
Ir. ZAKARIA AMIN Tamin Mangkupraja
Director of Water Supply Development
Directorate General of Human Settlements
Ministry of Public Works
Dr.Ir. Syaiful
Chairman of PerpamsiIndonesian Water Supply Association (PERPAMSI)Mr. Haryadi Priyohutomo
President Director of PAM JAYA
Mr. Suhardi
Staff, PAM JAYA

Pakistan
Mr. Yusuf SALMAN
Deputy Secretary (Technical)
Housing Urban Development & Public Health Engineering Department
Govt. of Punjab

Philippines
Mr. RIVERA Goldelio Galapon
Deputy Administrator
Regulatory OfficeFinancial Regulation Area
Metropolitan Waterworks & Sewerage System
Mr. RIVERA Jr. Virgilio Cervantes
Group Director
Regulation and Corporate Development Group
Manila Water Company, Inc.
Ms. CAONG Shoebe Hazel Batingal
Business Zone Manager
Business Group-Mandaluyong BA
Manila Water Company, Inc.

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Mr. BALASURIYA WEEBADDAGE Ranjith W. B.
Additional General Manager
Northern & Central Division
Head Office, Ratmalana, National Water Supply & Drainage Board
Mr. PARANA HEWAGE Sarath Gamini
Project Director
Greater Kandy Water Supply Project
Water Supply Division
National Water Supply & Drainage Board
Mr. KODIKARA Sumanasiri
Engineer
Non Revenue Water
National Water Supply & Drainage Board
Thailand
Mr. JERNGKLINCHAN Jerdsak
Deputy Governor
Water Production and Transmission
Metropolitan Waterworks Authority
Mr. OLAPIRIYAKUL Wirachat
Deputy Governor
Engineering and Construction
Metropolitan Waterworks Authority
Mr. KHEOLAMAI Buntoon
Director
Waterworks Business Training Department
Metropolitan Waterworks Authority
Ms. WANGKUAKUL Ratchaneekorn
Senior Training Officer
Waterworks Business Training Department
Metropolitan Waterworks Authority
Ms. PUNTHONG Parichat
Engineer 6, Water Production and Transmission
Metropolitan Waterworks Authority
Viet Nam
Ms. NGUYEN Hue Thi Bich
Deputy Director General
International Cooperation Department
Ministry of Construction㧙㧙

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Dr. NGUYEN Thang Ba
Director
Colledge Of Urban Works Construction
Ministry of Construction
Mr. TRUONG Nam Cong
President-Director
Thua Thien Hue Construction and Water Supply State One Member Company Limited
Dr. TRINH Lai Xuan
Chief
Board of Science and Technology
Vietnam Water Supply and Sewerage Association
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!" #$“Yokohama Forum Statement”
by the Participants inthe Executive Forum for Enhancing Sustainability ofUrban Water Service in Asian Region
2010
The executive leaders of water supply services from 9 countries in Asia,
Bangladesh, Cambodia, India, Indonesia, Pakistan, Philippines, Sri Lanka,
thndThailand and Viet Nam, gathered in Yokohama, Japan from January 20 to 22 ,2010 at the Executive Forum for Enhancing Sustainability of Urban Water
Service in Asian Region, co-organized by Japan International Cooperation
Agency (JICA) and City of Yokohama.
The participants, including Japanese resource persons from academic
institutes, water-related organizations, the central government, local
governments and JICA, discussed issues on the urban water service so thatthey could learn each other’s experiences as lessons to be shared for the
improvement of the service in each of participating countries.
The leaders of each country have been making good efforts for the bettermentof water supply in various ways as reported in the Forum. Japanese Official
Development Assistance (ODA) has been extended to the urban water sector
through ODA loans and technical cooperation projects, both of which are now
handled by JICA since October 2008. Japanese water utilities of local
governments, together with the public and academic institutes, have been
cooperating in the Japanese ODA projects. All of the Forum participants,
including those from Japan, earnestly wish the water supply is to be facilitatedin a sustainable manner for the people in each country by utilizing all of theirefforts in addition to the outcome of Japanese ODA projects.
On the last day of the Forum, the participants agreed to let every stakeholder
know that they discussed the following issues, measures and actions to betaken into account for and with the people.

㧙㧙

1
1. In the era of rapid expansion of urban population, the urban water service,facing explosive demands by the people, is to be improved not only by thewater utilities but together with the strong commitment of central and local
governments.
2. Our target is to transform the service system from “vicious cycle” to a“virtuous cycle” that consists of investment, service of availability and quality,
customers’ satisfaction, reliability, revenue, operation and maintenance. It isreassured of the importance of human resource development from top
manager to frontline workers with clear motivation and vision.
3. The Japanese experience on the mechanisms of national subsidy andlocal bond for water supply system, legislation for safe water supply,
standardization of water quality and so on was introduced for theconsideration by the participants, although it is also shared that the way of
improvement may differ country by country.
4. It is reported that the outcome from the measures against non-revenue
water (NRW) proved that it might be more economical than the cost of new
water resource development, while the target rate of NRW is to beappropriately decided in each area so that the users would agree to themeasures based on their willingness to pay.
5. The issue on the water for the poor should be considered not only fromengineering viewpoints but also from sociological aspects for the welfare ofpeople. The mobilization of the slum dwellers and the cooperation with
NGOs might be a choice in spreading water service throughout slum
communities, although the connection fee remains as an obstacle to be
overcome in any ways. A participant commented that JICA could deepen a
bit more involvement in poverty reduction field in order to bring much better
result.
6. Each country has been tackling to establish the fair and appropriate water
tariff system to be accepted by target groups. A participant said thetaxpayers’ understanding is essential for the introduction of subsidy,
although it might be necessary for the better infrastructure. The way of
public-private partnership (PPP) is to be carefully scrutinized whether it fits
the socio-cultural background of the area because it may directly affect theservice for the customers. It is recommended that a concrete set of
performance indicators (PI) is applied for the concession contract.

㧙㧙

2
7. The water supply volume has been considerably increased in AsianRegion. The focus is gradually shifting to quality. It is highly evaluated that
“Water Safety Plan” of WHO has been contributing to the water quality
management from source to tap. Safe water that is supplied through integral
water distribution network is vital to our healthy life including disinfection.
8. It is explained that JICA has been so integrated to deal with Yen Loan,
grant aid and technical cooperation as a single aid agency that it is able toexecute the development program seamlessly from the stage of survey tothat of actual implementation regardless of grant or loan.
9. It is recognized that JICA human resource development program should
be reinforced with mutual understanding to cope with ever increasing needsof water supply sector in Asian region. It is suggested that the program will
be connected more closely with the on-going projects on site. It isreconfirmed that an action for human resource development is the mostindispensable to be taken for any of the issues we are facing.
10. It is recognized that sanitation issue is also important to be taken into
consideration in terms of MDGs.
11. The Forum concluded that it encourages the partnership and continuous
dialogues among the region interactively, from the policy level to the projectlevel, not only government-to-government, but also government-to-utility
domestically and also utility-to-utility internationally. All of the stakeholders
including associations of utilities are welcomed into such a partnership.
12. It is proposed that the Forum would meet again in near future bringing in
the results of practicing what were discussed in this Forum.
January 22, 2010
Yokohama, Japan

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