CA S E ST U DY

Superior Credit Union Relies
on Taegis™ ManagedXDR
for Proactive Security
Rapidly growing credit union works with Secureworks
to secure IT assets and stay ahead of threats

Company: Superior Credit
Union
Industry:

FinancialCountry:

United States

Employees: 200+Solution
Superior Credit Union relies
on Secureworks Taegis™
ManagedXDR for 24x7
security monitoring tooptimize security spend,
expand and upskill their IT
team with deeper security
expertise, and better protect
their IT environmentOverview
Superior Credit Union is a not-for-profit, member-owned financial cooperative serving
more than 90,000 members through 22 branches in Western Ohio. Started in 1954 as theemployee credit union for the Superior Coach Corporation, Superior Credit Union has
grown into the fifth-largest credit union in Ohio with more than $1 billion in assets.

Challenge
Growth is a great thing, but it can present unique challenges as business operations
expand. For Brian Grime, CIO of Superior Credit Union, one obstacle was ensuring his
staff could properly safeguard data and assets in the face of rising security threats. “As wecontinued to grow as a team, we were outpacing our internal cybersecurity resources,”
Grime recalled. “We needed to rapidly scale our cyber capabilities and gain access tomuch deeper, cross-disciplinary skillsets while doing so.”Superior Credit Union had been working with Secureworks to monitor firewalls andprevent intrusions, but Grime wanted a more holistic, comprehensive security solution toimprove threat detection and enable rapid response. The credit union’s board of directors
recognized the need, too, and were supportive. “One of our board members asked, ‘whattakes us to the next level?’” Grime said.
Availability varies by region. ©2021 SecureWorks, Inc. All rights reserved.

“When I’m asked whatkeeps me up at night,my answer now isanything but cyberthreats, because
Secureworks ismonitoring ourenvironment 24x7.”
Brian Grime
CIO, Superior Credit UnionCA S E ST U DY

Solution
Secureworks introduced Grime to Taegis™ ManagedXDR, a managed detection andresponse (MDR) service that helps organizations scale their security operations andprovides insights into the global threat landscape. Based on Taegis XDR extendedthreat detection and response software, ManagedXDR proactively protects customer
environments with around-the-clock monitoring across endpoints, networks, and thecloud. ManagedXDR marries the AI-driven analytics of Taegis XDR with the expertiseof Secureworks analysts, all from a company with 20+ years of experience in security
operations, threat research, and incident response.
“If I wanted to start a security operations center,” said Grime, “I’d have to hire six toeight people, plus I’ll need another couple hundred grand to set up the center itself withthe tools we’re going to need. With Secureworks, that’s not going to happen. Investingin ManagedXDR is more cost effective for us than building out an internal SOC, I gain
immediate access to a deep bench of very skilled, cross-disciplinary cybersecurity teammembers, and I lower my overall risk profile. This is a great win for us.”
Grime shared this illustration of the impact of ManagedXDR. One of Superior Credit Union’sengineers ran a PowerShell script that reset an employee’s printer queue. Secureworks
detected the activity and within 15 minutes, Grime’s phone rang. At the next board meeting,he shared this story with the board of directors, emphasizing the importance of around-theclock vigilance across the credit union’s IT infrastructure. “I didn’t have to worry about it,”
Grime said. “Imagine if that was a true infection. We would’ve been notified in 15 minutes,
not six months.”

Availability varies by region. ©2021 SecureWorks, Inc. All rights reserved.

“Investing inManagedXDR ismore cost effective
for us than buildingout an internal SOC,
I gain immediate
access to a deep
bench of very skilled,
cross-disciplinary
cybersecurity teammembers, and I lower myoverall risk profile. Thisis a great win for us.”
Brian Grime
CIO, Superior Credit UnionCA S E ST U DYBenefits
For Grime, the ease with which ManagedXDR helps Superior Credit Union extract value
from their existing security investments is critical. "We use a third-party firewall," he said.
"We have antivirus from a different company, but you guys make them work together for
us, and you report back to us saying, ‘here is what we are seeing.’ You can have a violinplaying, and it sounds great, but you put it in an orchestra, and it sounds that much better.
If you can get all of it working together, you’ve got something.”
Proactive threat hunting and communication with Secureworks through quarterly meetings
with a Threat Engagement Manager also helps Superior Credit Union approach security
proactively. “That’s invaluable to me,” Grime said. “To be able to report back to our boardthat we are actively looking for these issues, not just waiting for something bad to happen.”"We use a third-party
firewall. We haveantivirus from adifferent company,
but you guys makethem work together forus, and you report backto us saying, ‘here iswhat we are seeing.’”
Brian Grime
CIO, Superior Credit Union

Another example of the value and benefit of ManagedXDR and the Secureworks partnershipis the handful of Linux/Unix servers that Superior Credit Union has in its infrastructure. Grime
said he does not have a Linux/Unix admin, so he turned to Secureworks to ensure theservers were protected. “I just asked my Secureworks team, can you look at these and diveinto them a little deeper, see what is going on with them and if there’s anything we need tofocus on?” he said. “It’s that’s warm and fuzzy feeling after somebody else looks at it.”ManagedXDR delivers the security peace of mind Grime’s organization needs as Superior
Credit Union continues to grow. “It’s that weight off your shoulders. When I’m asked whatkeeps me up at night, my answer now is anything but cyber threats, because Secureworks
is monitoring our environment 24x7.”

About Secureworks
Secureworks® (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with
Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat
intelligence and research, improving customers’ ability to detect advanced threats, streamline andcollaborate on investigations, and automate the right actions.

Availability varies by region. ©2021 SecureWorks, Inc. All rights reserved.

For more information,
call 1-877-838-7947 tospeak to a Secureworks
security specialist
secureworks.com