SOLUTION BRIEF (TRIPWIRE)

Tripwire ExpertOps

Instant Expertise with Managed Cybersecurity
Many IT teams are facing challenging skills gaps or struggling with optimizing
their cybersecurity software. It might be that your team is too small for their
responsibilities, or that you’re finding it difficult to attract, train, and retain talent.
Turnover is a common problem, with organizations and agencies often losing
skilled individuals to new opportunities. Fortunately, strategically selecting acomprehensive managed services solution closes the skills gap and allows
constrained teams to successfully run robust cybersecurity programs.
Fortra’s Tripwire® ExpertOpsSM is a managed cybersecurity service that equips
you with the advice and support needed to protect your data from cyberattacks
while maintaining regulatory compliance. Expand your cybersecurity resources,
and accelerate time-to-value with Tripwire ExpertOps.

Training and Retaining Cybersecurity Staff

There simply aren’t enough cybersecurity professionals to meet industry
demand—a recent study by (ISC)2 found that 3.4 million additional
cybersecurity professionals are needed in order to fill the current global
shortage.1 In order to manage the shortage of cybersecurity talent on theirteams, organizations and agencies often have to stretch resources or use lessqualified personnel.

Overwhelmed Security Teams

Security teams are often overburdened with managing powerful tools tohandle their most important responsibilities. They have too many tools
to manage and not enough bandwidth to focus on optimal efficacy andstrategic cybersecurity initiatives. When staff transition roles or companies,
a lack of proficiency with security tools makes for awkward and incomplete
hand-offs. Training new cybersecurity tool administrators can quickly becomea resource drain.  

Ineffective Security Operations

The current threat landscape creates continuous threats from cyber adversaries
that use sophisticated and ever-evolving plans of attack. Not effectively
leveraging the full capabilities of security tools can lead to breaches going
undetected for months, costing organizations and agencies untold resources.

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Our Tripwire ExpertOps
team is dedicatedto meeting ourcustomers where
they are—whether
that’s choosing todeploy in our hosted
environment or relying
on our highly trained
experts to build anddeploy a long-term
strategic solution.
We have a solutionthat meets every
company’s needs.

Fortra Solution Brief

How Managed Services HelpManaged services can help solve staffing and resource
challenges within your organization, arming your team withTripwire ExpertOps

How to Evaluate Tripwire ExpertOps
Managed Services

Once you’ve made the decision to seek out a FIM, SCM,

the instant and deep security expertise to thwart cyberattacks

and/or VM solution, how should you evaluate whether

and maintain optimal compliance configurations.

Tripwire ExpertOps is the right choice for you? Evaluate what

Organizations can leverage the resources of Tripwire

the total cost of ownership will be compared to keeping

ExpertOps to manage their file integrity monitoring (FIM),

security operations in-house—and the hiring and training

security configuration management (SCM) and vulnerability

that would require.

management (VM) tools to maximum effectiveness.  
Tools like FIM and SCM are included in security frameworks
such as PCI DSS, but their utility extends far beyond
simple compliance. By understanding changes in theirenvironment, and ensuring secure configurations aremaintained, organizations can significantly reduce both
successful attacks—and the extent of those attacks.  

Consolidate Vendors and Tools

Another challenge for cybersecurity professionals is theproliferation of cyber tools. Managed services enable vendor
and tool consolidation from the resource perspective,reducing or eliminating product training and ensuring
operational management of the products and services that
actually do the heavy lifting of security operations.

Extend the Efficacy of Stretched Teams

Less is more when it comes to using the resources of astretched team wisely. Strategically implementing managed
services is the best way to get your security operations
where they need to be. Rather than trying to recruit andtrain in a scarce talent market, extend your team with adedicated engineer from your security solutions vendor.
This security-as-a-service model means you’ll have anexpert who stays in sync with your team, offering customized
advice for improvement every step of the way.  

Here are the important considerations for assessing thevalue of a managed services cybersecurity solution:• Additional cost vs. savings in internal headcount andresources• Opportunity for accelerated time-to-value and solution
expertise• Availability of advice, incident assistance, and audit
support• Opportunity for a vulnerability and exposure expert
assigned to your team to help accelerate your security
program• Availability of customized security alerts and reporting• 24/7 visibility and dashboarding via hosted cloudinfrastructure• Support for waivers and change requests• Organizational grading and tailored recommendations

How Tripwire ExpertOps Works

Tripwire ExpertOps provides cloud-based or remotemanaged services deployment of the industry’s best
FIM, SCM, and VM capabilities, along with several otherkey foundational security controls. Subscriptions caninclude personalized consulting from trained experts,and environment management to help you achieve andmaintain compliance and critical asset security. It gives
stretched IT teams an alternative to the difficult process ofpurchasing, deploying, and maintaining products.

Our representative has been
devoted to helping us get where
we need to go.

— Tripwire ExpertOps Customer,
IT Systems Analyst for aLarge Enterprise BankAnd Tripwire ExpertOps provides you with continuous staffing
to operate and manage your Tripwire solution at peakefficiency. Your security team and solutions can perform
at a much higher capacity thanks to ongoing support,guidance, and customized reporting that adapts to meetorganizational objectives.  
Your dedicated hands-on Tripwire expert will serve as anextension of your team—no recruiting or training required.

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Page 2Fortra Solution Brief

You’ll receive prioritization of your team’s work efforts
and present progress to key stakeholders within yourorganization. Together you will jointly develop a service planthat outlines required regulations, communication practices,escalation procedures, and any specialized requests.
The Tripwire expert will then tune and operate the solution
and provide:• Expert policy and content guidance• Recommendations for maximizing automation
capabilities  • Prioritized remediation to reduce risk and efficiently
improve compliance posture• Organizational grading for visibility into groups needing
additional resources and attention• Planned CISO and executive reviews of achievements
and insight into ongoing improvement

Tripwire ExpertOps FIM & SCMGet the maximum benefits of industry-leading file integrity
monitoring and security configuration management
right away with Tripwire ExpertOps: Quickly achieveand ensure cyber integrity across large heterogeneousenvironments; stay aligned with frequently-changing
compliance regulations with a comprehensive library ofpolicy and platform combination tests; and enhance yourvisibility—and security—when it comes to divergence from
configurations and changes in your environment. Tripwire
ExpertOps delivers all of this while providing auditors withevidence of compliance and a highly visible and actionablepolicy status for security.

Tripwire ExpertOps VM

Tripwire ExpertOps Vulnerability Management provides you
with continuous staffing to deliver a cloud-hosted managed
services model for VM, including continual updates tocontent and an industry-leading accuracy. The service
can be adapted to your objectives and priorities withcustomizable configuration, reports, and profiling tasks. You
will regularly receive expert guidance to ensure that yourTripwire ExpertOps

Subscription Tiers to Match Your Needs
Tripwire ExpertOps saves organizations the additionalcosts of training and hardware. Annual subscription pricing
includes a base fee for the service.
Tripwire ExpertOps offers three subscription service tiers:

Tier 1: Hosted

The Hosted tier includes best-in-class FIM and SCM plus
basic operation and monitoring. This offering is ideal formature organizations with a preference toward minimalinterference. Our Hosted tier provides customers with awell-resourced console, maintained with the latest versions,
hosted within a reliable environment. With the Hosted tier,customers stay in control of their change management,compliance, and vulnerability information and no longer
need to worry about keeping the lights on.

Tier 2: Managed Services  The Managed Services tier gives you two hosting options:
utilize the Tripwire managed environment or host in yourown environment with remote management services foryour policy creation, custom app monitoring, additionalchange requests, and analysis needs. You’ll receive tacticaltuning assistance to ensure the most important information
is highlighted for action. The Managed Services tier includes
customized reporting dashboards with detailed analysis andresults, proactive risk monitoring and assessment, dedicatedproblem resolution support, and vulnerability remediation
recommendations.  

Tier 3: Integrated Strategy

The most robust and comprehensive Tripwire ExpertOps
subscription includes all the services within our Hosted andManaged Services tiers as well as long term cybersecurity
planning and execution through an assigned StrategicConsultant. The Strategic Consultant is a dedicated expert
who partners with customers to develop forward looking,customized operational use plans and delivers best practicerecommendations.

environment is secure and that critical vulnerabilities areremediated. You will also receive personalized feedback
from our Vulnerability and Exposure Research Team (VERT)to help you mature your VM program.

Fortra.com

97% of customers reportbeing happy with their
Managed Services Engineer.

Page 3Fortra Solution Brief

Tripwire ExpertOps

Tie r 1:
Hos t e dTier 2:
Managed Services

Tier 3:I n t e g r a t e d S tr ategy

Have control of the dayto-day management whileleveraging Tripwire to hostthe environment and ensure
everything is up to date.

Extend your staff and maximize
resources with experienced
security professionals familiar
with your unique environment.  

Partner with a dedicatedStrategic Consultant to develop
and execute on a forward
looking, customized security
strategy that prioritizes yourbiggest security risks.

Hosted only

Hosted or Remote

Hosted or Remote

Product Support

ExpertOps Service Center Portal

Portal +Managed Services Engineer

Portal +Managed Services Engineer

Service Requests

24 hours/year

20 hours/month

UnlimitedManaged Services Coordinator(queue)Managed Services Engineer(primary/secondary)Managed Services Engineer +Strategic Consultant

À la carte(managed by customer)À la carte(managed by Fortra)

Included(managed by Fortra)

Annually

Every six months

Upon request(recommend every six months)

Key Benefits

Hosted vs. Remote
EnvironmentResourcing

Add-ons
Service PerformanceReviews(add’l packages available)(add’l available for purchase)

Summary

Request a Demowith the rapid expansion of the attack surface, sets

answer any questions you have. Understand how Tripwire’sorganizations and agencies up to need more cybersecurity

suite of security and vulnerability management products

professionals than they can find and retain. The shortage ofand services can be customized to your specific IT security

available cybersecurity personnel leaves security leaders inand compliance needs. Visit www.tripwire.com/demo.

The proliferation of new types of cyberattacks and, along

Let us take you through a demo of Tripwire ExpertOps andthe difficult position of supporting increasing requirementswith limited qualified staff. Plus, training for new personnel—
and new products—can delay maximum effectiveness ofcybersecurity solutions. Managed cybersecurity services
are the clear option to both expand resources and deliver
instant product expertise is a managed service, streamlining
powerful security operations with limited internal resources.  

Source:1 www.isc2.org/Research/Workforce-Study

About Fortra
Fortra is a cybersecurity company like no other. We’re creating a simpler, stronger future for ourcustomers. Our trusted experts and portfolio of integrated, scalable solutions bring balance andFortra.com

control to organizations around the world. We’re the positive changemakers and your relentless ally toprovide peace of mind through every step of your cybersecurity journey. Learn more at fortra.com.

© Fortra, LLC and its group of companies. All trademarks and registered trademarks are the property of their respective owners.

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