COSMOS STANDARD
Control Manual
Accreditation and certification
requirements

Version 4.1
1 March 2024

wwwww.cosmos-standard.orgww

COSMOS STANDARD

CONTROL MANUAL Accreditation and certification requirements

Table of Contents
1.

Foreword ........................................................................................................ 2

2.

Objectives ...................................................................................................... 2

3.

Principles........................................................................................................ 3

4.

Scope ............................................................................................................ 3

5.

Normative References ...................................................................................... 4

6.

Requirements for Accreditation Bodies ............................................................... 5

7.

8.

9.

6.1

General requirements ................................................................................ 5

6.2

Scopes of accreditation .............................................................................. 5

6.3

Requirements for assessing Certification Bodies ............................................ 6

6.4

Approval decision ...................................................................................... 6

Authorisation procedure for Certification Bodies .................................................. 7
7.1

Prerequisites ............................................................................................. 7

7.2

Application procedure ................................................................................ 7

7.3

Accreditation and authorisation decision ....................................................... 8

7.4

Duties to COSMOS ..................................................................................... 8

Requirements for Certification Bodies ............................................................... 11
8.1

General requirements [§ 4] ...................................................................... 11

8.2

Personnel requirements [§ 6] ................................................................... 13

8.3

Process requirements [§ 7] ...................................................................... 14

Synonyms and Definitions .............................................................................. 20

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CONTROL MANUAL Accreditation and certification requirements

Foreword

The COSMOS-standard is owned and managed by the COSMOS-standard AISBL, a nonprofit, international association registered in Belgium (hereafter known as COSMOS).
Our ultimate objective is to safeguard, in the area of cosmetics, the welfare of theenvironment and of people. For this, we want to stimulate the development of cosmetics
that are ever more natural and organic. We want to ensure consumers have clear andtransparent information so that they can make sustainable choices.
Therefore, the COSMOS-standard sets out innovative, challenging and progressive criteria
for organic and natural cosmetics that are clear for the industry and good for theenvironment, validated through third party certification which consumers can trust.
Certification Bodies will assess a company against the Standard’s requirements, issue acertificate of conformity and continually monitor adherence to the Standard. Each
Certification Body is assessed by an Accreditation Body against requirements detailed inthis Control Manual. The main purpose of the Control Manual is to set out the details of
this oversight process to ensure credible, consistent and reliable implementation.

2.

Objectives

This Control Manual sets out the certification and accreditation requirements for the
COSMOS-standard. It specifies the procedures and requirements for Certification Bodies
to achieve and maintain authorisation to perform certification according to the COSMOSstandard, to gain and maintain authorisation to use the COSMOS-standard, and to
implement their related quality assurance systems.
This document also specifies the approval and monitoring procedures that the nominatedAccreditation Body will use to evaluate the Certification Body.

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CONTROL MANUAL Accreditation and certification requirements

Principles

Organisations performing audits and certification can apply for authorisation as
Certification Bodies to the COSMOS-standard AISBL. Certification Bodies are those that
operate independent, third-party product certification systems.
For this authorisation process, as well as for continuous monitoring of the authorised
Certification Bodies, COSMOS is cooperating with ‘Accreditation Bodies’ that will provide
oversight of the Certification Bodies and agree to follow the approval and monitoringprocedures and requirements specified in this document.
The applying Certification Body may assign its actual or preferred Accreditation Body, as
long as the chosen Accreditation Body:•••

is a recognised national or international Accreditation Body (eg. member of theInternational Accreditation Forum)has the necessary competence, andfollows the given procedures to accredit to the COSMOS-standard

The requirements for Certification Bodies set out in this document are specificrequirements relating to the COSMOS-standard and are in addition to the requirements of
ISO/IEC 17065: 2012 “Conformity assessment — Requirements for bodies certifying
products, processes and services”. These requirements are ordered below in the samestructure as ISO/IEC 17065 for ease of application. The Certification Body must comply
with the requirements of ISO/IEC 17065.

4.

Scope

These procedures and requirements apply to all Certification Bodies that apply for
authorisation to certify to the COSMOS-standard and to the Accreditation Body performing
the accreditation.

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CONTROL MANUAL Accreditation and certification requirements

Normative References

The following referenced documents are required for the application of this document andare to be used in conjunction as binding requirements wherever applicable.
For Accreditation Bodies:•••

ISO/IEC 17011 – Conformity assessment – General requirements for accreditation
bodies accrediting conformity assessment bodies
IAF MD 7 IAF Mandatory Document for Harmonization of Sanctions to be applied to
Conformity Assessment Bodies
IAF MD 4:2022 IAF Mandatory Document for the Use of Information andCommunication Technology (ICT) for Auditing/Assessment Purposes

For Certification Bodies:•••

ISO/IEC 17065: 2012 – Conformity assessment — Requirements for bodies certifying
products, processes and services
the COSMOS-standard, COSMOS-standard Labelling Guide and the COSMOS-standard
Technical Guide
COSMOS-standard internal procedures

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Requirements for Accreditation Bodies

Accreditation Bodies have to be accepted by COSMOS as a COSMOS accreditation provider,based on the implementation of requirements below.
Accreditation Bodies must comply with the procedures of ISO/IEC 17011: 2017 ’Conformity
assessment - General requirements for Accreditation Bodies accrediting conformity
assessment bodies’, follow the scheme documents and are expected to follow theprocedures and requirements as detailed in this Manual.

6.1

General requirements

The Accreditation Body has to:
a)
b)

c)

d)
e)

f)
g)

6.2

consult with COSMOS before making significant changes in the documentation of the
COSMOS Accreditation Scheme
ensure that the Accreditation Body has an agreement with the applicant Certification
Body and already authorised Certification Bodies which allows the Accreditation Body
to share information with COSMOS
report in writing to COSMOS any problems identified in regards to the COSMOS
Accreditation Scheme itself, its implementation or in regards to the scheme
requirements to which Certification Bodies are subject
update the Accreditation Body’s public list of COSMOS Certification Bodies immediately
after any relevant changes in status are madesubmit to COSMOS an annual report of relevant Accreditation Body’s activities
including specific information on its activities in regards to the COSMOS Accreditation
Scheme (the report to include specific issues related to the COSMOS accreditation andas a minimum to include the accreditation status of authorised and applicant
Certification Bodies and feedback on the COSMOS scheme documents andinterpretation)
share principle concerns in regards to Certification Body’s procedures or activities thatmight be to the detriment of the interests of COSMOS or its members
be authorised to share Certification Bodies’ confidential information that relates to the
output of the operation of the COSMOS accreditation scheme. COSMOS ensures thatsuch information is not disclosed to other Certification Bodies

Scopes of accreditation

The accreditation for the COSMOS scheme shall be based on all requirements of ISO/IEC
17065 and those of all COSMOS scheme documents, which include the COSMOS-standard,
the COSMOS-standard Control Manual, the COSMOS-standard Technical Guide and the
COSMOS-standard Labelling Guide.

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The accreditation scopes mirror the certification scopes as per section 3.0 ‘scope’ of the
COSMOS-standard:

Scope 1:••

certification of organic or natural cosmetic products, raw materials with organic
content, base formulas, bulkware
available COSMOS signature(s):- organic cosmetics products under the signature COSMOS ORGANIC- natural cosmetics products under the signature COSMOS NATURAL- raw materials with organic content under the signature COSMOS CERTIFIED

Scope 2:••

6.3

approval of non-organic raw materials that can be used in certified products according
to scope 1
available COSMOS signature(s):- COSMOS APPROVED

Requirements for assessing Certification Bodies

COSMOS requires that the assigned Accreditation Body includes the following specificminimum assessment elements in its respective accreditation and monitoring procedure:
a)
b)
c)

d)

6.4

a review of the applicant Certification Body’s documentation for the scopes applied foran update accreditation visit every 15 months to the/an office conducting the
COSMOS-standard certifications and concerning all COSMOS scopesa minimum of 5 client files, representing at least 1.5% of the files of clients contracted
by the Certification Body, should be checked on each accreditation visit. If less than 5clients, all have to be checked, andaccreditation Bodies are required to inform COSMOS of the accreditation status
following each significant change (eg. extensions, withdrawal, suspensions)

Approval decision

The Accreditation Body decides if accreditation to the Standard, based on the requirementsof this document, can be granted to the Certification Body. If not, the Certification Body
has to reinitiate the application for accreditation.

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7.

Authorisation procedure for Certification
Bodies7.1

Prerequisites

Certification Bodies applying for authorisation as COSMOS-standard Certification Bodies
must first meet the following requirements:
a)
b)
c)

d)
e)
f)

7.2

be a legal entity
be an approved (associate) member of COSMOS-standard AISBL
have a valid accreditation to perform certification for at least one standard according
to ISO/IEC 17065: 2012 ‘Conformity assessment - Requirements for bodies certifying
products, process and services’ (note — it does not have to be cosmetics)
have sufficiently qualified/experienced staff to perform certification for the scopes forwhich they are applying
have financial stability to properly, impartially and effectively perform certification
activities, andnominate a certification member of staff with English language professional working
proficiency (ie. B2 level or above, of the CEFR Global Scale) as member of the COSMOS
Certifier Committee

Application procedure

The application procedure occurs in the following order:
1.

2.

applications for authorisation should be sent to the General Manager of the COSMOSstandard AISBL at: 124 rue du Commerce, 1000 Brussels, Belgium, or info@COSMOSstandard.org
applications will be considered only if they contain the following information/
declarations:a) duly completed application formb) duly completed application form for membership of COSMOS-standard AISBL (ifthe Certification Body is not already a member)c) legal name and status, address and legal representative of applicantd) list of all offices and branchese) scopes for which the applicant seeks authorisation (for Scope 2 ‘approval’, theapplicant must be approved for Scope 1 too)f) a copy of ISO 17065 accreditation certificates already obtainedg) details of the nominated Accreditation Body to undertake the COSMOS
accreditationh) a summary of the relevant professional qualifications and experience of theapplicant’s designated cosmetics personnel, andVersion 4.1 — 1st March 2024

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i)

3.
4.

7.3
1.

2.

3.

4.

5.

7.4

declaration that, when seeking authorisation, the applicant agrees to:•operate in compliance with the requirements of this document•
pay the applicable fees to COSMOS•
certify according to the COSMOS-standard, and•enter into a formal contract with COSMOSAn application fee is payable as stipulated in the ‘COSMOS fees’ document
After acceptance of the application by COSMOS, the Certification Body must apply tothe nominated Accreditation Body to conduct the accreditation process

Accreditation and authorisation decision
the Accreditation Body shall review conformity of all application documents of theCertification Body (see 6.1) and if positive COSMOS shall be informed of theacceptance of the application
after receiving the acceptance of the application by the Accreditation Body COSMOS
will conclude a certifier contract with the Certification Body: once signed by bothparties, this gives permission to the Certification Body to start to certify
COSMOS will publish the contact details of the authorised Certification Bodies, together
with their authorised scope(s) and any other limitations or conditions, on the COSMOSstandard.org web site
the Accreditation Body shall decide in accordance with this Manual to grant or grantwith conditions or not grant accreditation to the Certification Body for the applied
scope(s) as described in the COSMOS-standard. The accreditation assessment must
happen within eighteen months of the date of application to the Accreditation Body
once accreditation is granted, COSMOS will issue an Authorisation Certificate to theCertification Body which completes the authorisation process

Duties to COSMOS

7.4.1 Annual Fee
The Certification Body shall pay relevant fees as determined in the ‘COSMOS fees’
document.
The Certification Body shall collect fees from its certified and approved clients asdetermined in the ‘COSMOS fees’ document.
7.4.2 Cooperation with other authorised Certification Bodies
Certification Bodies must accept certificates issued in accordance with the COSMOSstandard by other authorised Certification Bodies in order to conclude their COSMOSstandard certification.
Certification Bodies must interact with each other in order to secure equal application of
the COSMOS-standard. To this end, Certification Bodies may share internal coordination
tools (eg. Report of Conformity).

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On client’s request Certification Bodies will issue audit reports about the basic outcome ofaudits and other relevant documents (eg. specifications, draft copies of labels) for specificproducts, and other Certification Bodies will accept these reports and documents in theframework of their audit system, in order to avoid multiple auditing of products or clientsalready audited by another Certification Body. COSMOS reserves the right to define
additional rules which will be added to this document.
Certification Bodies shall refuse to accept certificates which are obviously not in accordancewith the COSMOS-standard and shall notify COSMOS in such cases.
7.4.3 Reporting on activities
Certification Bodies shall keep COSMOS updated about names, addresses, production
category and products of the certified clients on the online COSMOS database.
Upon request, Certification Bodies shall submit detailed documentation to COSMOS toascertain adherence to the COSMOS-standard and any rules and interpretations issued
from time to time. COSMOS will treat this information confidentially.
Certification Bodies that are authorised for Scope 2, ‘approval of non-organic raw
materials’ shall ensure that up-to-date lists of these raw materials are available to COSMOS
and the other authorised Certification Bodies. However, raw materials that are approved
on a confidential basis for a specific client need not be disclosed to the other authorised
Certification Bodies.
In cases where Certification Bodies reach conflicting decisions on an ingredient, the Bodies
concerned shall share their proofs of assessment with the aim of achieving a consensus
decision. If this fails, COSMOS will consider all the proofs of assessment and shall decide
whether the specific ingredient is acceptable or not.
7.4.4 Suspension or withdrawal of accreditation
In case of suspension or withdrawal of the accreditation, the Accreditation Body shallinform COSMOS immediately and stop reference to accreditation of that Certification Body
(subject to the normal appeals process of the Accreditation Body).
In case of accreditation suspension, the Certification Body will provide an action plan, tobe assessed by the Accreditation Body, in conjunction with COSMOS. During suspension,
the Certification Body cannot make new COSMOS certification decisions, though existingcertifications are unaffected.
In case of accreditation withdrawal, the Certification Body must stop any COSMOS
certification activity and remove any reference to COSMOS. For already certified
companies, COSMOS, in conjunction with the Accreditation Body, will provide an action
plan. COSMOS will not reauthorise the Certification Body for a minimum of two years.
7.4.5 Transfer of certificates between Certification Bodies
A client may wish to change their Certification Body due to:
a)
b)
c)

the client’s choice
the failure of an applicant Certification Body to gain accreditation for the scope of thecertification and hence not being able to issue a certificate, ora Certification Body ceasing to offer accredited certification services for any reason

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The following transfer conditions apply:a)b)

Certification Bodies shall respect a client’s request to change to another Certification
Body, either prior to or after issue of a certificate
if a certificate holder wishes to change their Certification Body, the succeeding
Certification Body and the current Certification Body shall work together wherepracticable to exchange information about the certification, audit and any otherrelevant information related to the certificate holder’s conformity. In particular, thefollowing documents must be shared with the succeeding Certification Body:•
status of certification (certified, suspended, withdrawn, cancelled)•
number and type of audits undertaken during the preceding 12 months•
last audit report with the list of un-resolved non-conformities•
current appeals, derogations or claims

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CONTROL MANUAL Accreditation and certification requirements

Requirements for Certification Bodies

Any requirements listed in this Control Manual that are above and beyond ISO/IEC 17065
must be met.
Information below is in addition to or expands on the criteria in the corresponding ISO/IEC
17065 section and gives clarification or further requirements. Section paragraphs from
ISO/IEC 17065 are identified [in square brackets].

8.1

General requirements [§ 4]

8.1.1 Legal structure [in addition to 4.1.1]
The structure of the Certification Body shall foster confidence in its certification operations.
In particular, the Certification Body shall:
a)
b)
c)

have documents demonstrating its status as a legal entity
have documented the rights and responsibilities associated with its certification
activities, andidentify the management (body, group or person) that has overall responsibility for its
functioning, including its finances

8.1.2 Contract [in addition to 4.1.2]
The Certification Body shall provide its certification service based on an agreement(contract) signed by the applicants and clients. In particular, the contract shall:
a)

b)

c)
d)
e)

f)
g)
h)

contain provisions to allow the Certification Body to exchange information with otherauthorised Certification Bodies, Accreditation Bodies and COSMOS to verify
information, especially the certification status of certified products, as part of its
ongoing evaluation
grant to both the Certification Body and its nominated Accreditation Body the right ofaccess to all appropriate facilities, including to non-organic production in the unit orrelated units, and all relevant documentation and records, including financial records;
allow COSMOS to follow audits if necessary or to request certification documents
contain provisions for confidentiality to protect the clients’ datarequire the client to inform the Certification Body about any other certifications andCertification Bodies relationships that it has in the same or similar scopes as the
COSMOS-standard, including other COSMOS certifications
enable raw material suppliers to request that their certification information is not madepublicly available on the COSMOS databases when required for confidentiality reasons;oblige the client to accept supplementary audits and provide samples to theCertification Body if required, andrequire clients to inform the Certification Body about any change related to its activity
or certification

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For raw material approval (Scope 2), the contract shall:
a)
b)

c)

confirm that the Certification Body is authorised by COSMOS for the approval of raw
materials
enable the Certification Body and COSMOS to refer to the approved raw material on
their respective websites. To this end, the client allows the Certification Body totransfer to COSMOS for publication purposes, its contact details along with the tradename, the Chemical Name or INCI name (as the case may be), and the purpose andstatus of the approved raw material, andenable the Certification Body to exchange information related to approvals with otherauthorised Certification Bodies, particularly to verify the status or the conformity of
the raw materials with the COSMOS-standard. Should these exchanges concern
confidential information, the Certification Body and the Client shall jointly andpreviously identify the information that can be transmitted in this framework

8.1.3 Management of impartiality [in addition to 4.2]
Conflict of interest
The Certification Body shall identify, analyse and document the possibilities for conflicts ofinterest arising from its provision of certification, including any conflicts arising from its
relationships. Rules and procedures shall be established to prevent or minimise the threatof conflicts of interest. In particular, the Certification Body shall:
a)

b)

c)

require personnel, committee, if applicable, and board members to declare existingor prior association with an operation subject to certification. Where such an
association threatens impartiality, the Certification Body shall exclude the person
concerned from work, discussion and decisions at all stages of the certification
process related to the potential conflict of interest
if a conflict of interest between certification personnel and an operation is found after
assessment has occurred, assign another unbiased person to assess if it has affected
the certification process as well as complete the remainder of the process if possible,
andensure that personnel do not assess their own work

8.1.4 Confidentiality [in addition to 4.5]
The Certification Body shall make adequate arrangements to safeguard the confidentialityof the information obtained in the course of its certification activities at all levels of its
organisation, including committees and external bodies or individuals acting on its behalf.
Arrangements shall:a)b)protect a client’s proprietary information against misuse and unauthorised disclosure,andensure that the Certification Body has the right to exchange information with other
Certification Bodies and/or authorities including COSMOS for verification andassessment purposes

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CONTROL MANUAL Accreditation and certification requirements

Personnel requirements [§ 6]

8.2.1 Personnel of the Certification Body
Qualification criteria and documentation [addition to 6.1.2.1 a)]
The criteria must specify minimum education, training, technical knowledge and work
experience relevant for all the personnel involved in evaluation and/or certification
decisions and/or review of the application or reports, and in particular:a)for Scope 1, at least one of its personnel must have:•a university degree in the field of cosmetics, chemistry or related subject plus
experience in quality management issues•
or at least 3 years professional experience in the cosmetics industry or related
field plus experience in quality management issues•
or at least 2 years professional experience in audit and certification of cosmeticsb)for Scope 2, at least one of its personnel must have:•a university degree in chemistry or biochemistry plus at least 3 years
professional experience (or further qualifications) in chemistry•
or a related degree in chemistry or biochemistry plus at least 3 years professional
experience in a related field plus experience in quality management issues•
or at least 6 years of professional experience in chemistry or biochemistry or
related field including experience in quality management issues

Competence review [in addition to 6.1.2.1 b)]
The Certification Body shall ensure that new personnel have sufficient competence andreceive adequate training including theoretical training and practical training. For auditors,
the practical training shall include at least 4 audits including accompanying and being
accompanied audits for organic or natural cosmetics certification.
8.2.2 Personnel for the Evaluation - Sub-contracting [in addition to 6.2.2.4]
When a Certification Body decides to outsource work related to certification (eg. audit) toan external body, an agreement covering the arrangements, including confidentiality andconflict of interest, shall be drawn up. The Certification Body shall:
a)

b)

c)

keep final responsibility for the granting, maintaining, renewing, extending,suspending or withdrawing of certification - delegation of certification decisions is not
permitted
ensure that the subcontracted body or person is:•competent to perform the subcontracted work•committed to the policies and procedures as defined by the Certification Body,
andmonitor the performance of the persons or bodies subcontracted for the work

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CONTROL MANUAL Accreditation and certification requirements

Process requirements [§ 7]

An overview of key requirements for the COSMOS signatures (COSMOS ORGANIC,COSMOS NATURAL, COSMOS CERTIFIED and COSMOS APPROVED) based on the
COSMOS-standard, the COSMOS-standard Control Manual and the COSMOSstandard Labelling Guide is available in the COSMOS-standard Technical Guide V4.1,
Section 1, on pages 4 to 8.

8.3.1 Client’s application [in addition to 7.2]
The Certification Body shall require completion of an application form. To enable evaluation
and assignment of qualified personnel, the Certification Body shall require clients to:
a)

b)
c)

provide information about the scope of the desired certification, including adescription, as specified by the Certification Body, of the production, products andarea to be certified
provide information as to whether another Certification Body has denied orwithdrawn certification, andprovide information as to whether they are co-operating also with another authorised
Certification Body

8.3.2 Initial evaluation [in addition to 7.4]
ScopesScope 1For organic or natural certification, the Certification Body shall evaluate clients against all
certification requirements specified in the scheme documents. An on-site audit includes areview of documents, personnel interviews and a supply chain review. The audit shallhappen annually according to the certification process.

Scope 2For approval of raw materials with no organic content under the COSMOS-standard, theCertification Body shall evaluate clients against all approval requirements specified in thescheme documents.
The verification of compliance shall be based on a review of all the necessary informationand documents needed for the approval. There is no requirement for audit of operations
for the approval of raw materials with no organic content, although the Certification Body
has the right to carry out audits in case of suspicion.

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Audit protocol
Audit by on-site visit is carried out in order to verify information and compliance withcertification requirements applicable to the client. Remote audits may also be acceptable
under circumstances specified in COSMOS internal procedures. Audits must follow a set
protocol to facilitate non-discriminatory and objective audit.
The Certification Body shall implement its own checklist.
The audit protocol shall at the very minimum include:
a)
b)

c)

d)

checking all COSMOS criteria listed in the COSMOS-standard scheme documents
assessment of the processing system by means of visits to facilities and if necessary,storage units (according to the risk and information availability). It may also include
visits to non-organic areas if there is reason for doing so
at least one traceability check or mass balance conformity assessment for each audit.
A risk analysis has to be realised by the Certification Body for each client to reinforce
this conformity assessment if necessary. A traceability check consists of ensuring thecompliance of upstream and downstream flows of a production batch. A mass balance
conformity assessment assesses incoming and outgoing quantities of a raw material
or a product during a specific time period. The risk analysis criteria and the applicablemodalities must be defined by the Certification Body
verification of any complaints received as well as of the actions taken

Particular requirements to address high-risk certification situations
The Certification Body shall amend and adapt its certification procedures to address higher
risks found in certain situations specific to COSMOS-standard certification. Potential highrisk situations include parallel processing of COSMOS-standard and non-COSMOS-standard
products.
In order to prevent co-mingling or contamination of organic products with other productsthat do not meet the COSMOS-standard requirements, the Certification Body must verify
whether handling and documentation regarding manufacturing, formulation, storage andsales is well managed and makes clear distinctions between certified and non-certified
products. In cases where products are not visibly distinguishable, specified measures must
be applied to reduce the risk.

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Ensuring the safety of auditors
In exceptional cases, where the safety of auditors is at risk according to travel advice fromthe auditor’s national foreign office, up to two consecutive remote audits are acceptablefor existing clients at sites that had a preceding on-site audit. For new clients and newsites remote audits are not acceptable.
Remote audits should follow the same protocol as an on-site audit. The Certification Body
needs to establish a standard procedure for remote audits. As a minimum this should
include the risk analysis, how the audits should be conducted, the specific requirements
for auditors’ qualifications and training and what additional information is requested ofclients. Remote audits can only be undertaken if the remote tools secure a performanceequivalent to an on-site audit.

Audit report
The Certification Body shall report evaluation findings according to documented reporting
procedures, as detailed below:
a)

b)

c)

audit reports shall follow a format appropriate to the type of operation audited, andfacilitate a non-discriminatory, objective and comprehensive analysis of therespective processing system
the audit report shall cover all aspects of the scheme documents, and adequately
validate the information provided by the client. It shall include:•
a statement of any observations relating to conformity with the certification
requirements•
date and duration of the audit, persons interviewed, facilities visited, and•type of documents reviewed
the Certification Body shall document and apply measures to verify effectiveness ofcorrective actions taken by clients to meet the requirements

8.3.3 Certification decision [in addition to 7.6]
Responsibility for certification decisions
The Certification Body shall have final responsibility for granting, maintaining, extending,suspending and withdrawing certification. Certification may not be granted in cases ofexternal conditions such as:••

known major non-conformity with the general regulations in force on cosmetics (seeconditions in § 8.3.8)
a geographical location that makes certification technically impossible or risky for
those involved

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Responsibility for clients’ use of references to COSMOS certification
The Certification Body has primary responsibility for monitoring misuse of the trademark
or incorrect reference to COSMOS certification by a client. The Certification Body shall
implement appropriate measures such as reduction, suspension or withdrawal ofcertification, and potentially undertake legal action if the misuse persists.
Documentation
Documentation of certification decisions shall include the basis for the decisions.
8.3.4 Certification documents [in addition to 7.7]
Issuing of certification documents
The Certification Body shall issue official certification documents to each client. Documents
shall contain the following information:a)the name and address of the client whose products are the subject of certification;b)

the name and address of the Certification Body that issued the certification
documentsc)the scope of the certification granted, including:•the products certified (or process/handling), which may be identified by type or
range of products, with the level of certification for each product•the COSMOS scheme that is the basis for the certification•
the effective date and term of certification if applicabled)in the case of approval of raw materials with no organic content, clear reference tothe approved status (being different from certification) and the following percentage
of:
•
PPAI
•
CPAI
•
petrochemical moiety•
non natural ingredientse)for certified ingredients, the percentage of:•
PPAI•
organic PPAI•
CPAI•
organic CPAI•
petrochemical moiety•
non natural ingredientsf)the reference to accreditation (if applicable)

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8.3.5 Certified products list
Information about clients and their certified or approved products require a specific data
format provided by COSMOS for use in its databases with public access.
The Certification Body shall provide each month the list of products and approved raw
materials if applicable.

8.3.6 Re-evaluation [in addition to 7.9]
Scope 1
a)
b)

c)
d)

e)
f)

all clients that have applied for the COSMOS-standard certification (including brandowners) shall be audited at least annuallyin addition to the regular audit, the Certification Body may conduct follow-up or
unannounced on-site audits of certified operations, chosen randomly and/or on thebasis of the risk or threat to the organic integrity of the production or products
for clients with multiple sites, all manufacturing sites must be audited annually. For
the sites without manufacturing operations, at least one site must be audited
the Certification Body shall annually re-evaluate clients in order to verify whether they
continue to comply with the COSMOS-standard. Mechanisms shall be in place toeffectively monitor whether corrective actions have been implemented
the Certification Body shall report and document its re-evaluation activities and shallkeep clients informed about their certification status
re-evaluation generally follows procedures outlined in 8.3.2 (ie. Evaluation). However,
evaluation for the purpose of renewal may focus on certain measures related to risk
and might not repeat all procedures listed in 8.3.2

Scope 2a)b)

the Certification Body shall annually re-evaluate clients in order to verify whether they
continue to comply with the COSMOS-standard
re-assessment of non-organic raw materials needs to be made at least every 3 years(or as soon as any change) in order to confirm any change on process and/or originof accepted raw materials

8.3.7 Changes with consequences for the certification [in addition to 7.10.2]
Notification of changes made by the clienta)b)

the Certification Body shall determine whether the notified changes require further
investigations. If such is the case, the client shall not be allowed to release certified
products produced under the changed conditions until the Certification Body has
notified the client accordingly
in response to an application for amendment to the scope of a certificate alreadygranted, the Certification Body shall decide what evaluation procedure, if any, isappropriate, in order to determine whether or not the amendment may be made andshall act accordingly

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8.3.8 Termination, reduction, suspension or withdrawal of certification [in addition to 7.11]
a)for any non-conformities identified, the auditor is required to classify them according
to degrees of severity (‘major’ or ‘minor’ non-conformity). A correction plan must be
developed for each non-conformity to identify the consequence for the certification(according to the nature and the severity of the non-conformity as well as its
occurrence and the risk of fraud), and appropriate actions to be taken•a ‘minor’ non-conformity is a non-conformity which does not alter thecharacteristics of the certified product. It means that there is no impact on theconformity of a product in relation to the principles of the Standard and its mostimportant requirements and it is not misleading for consumers•a ‘major’ non-conformity is a non-conformity which alters, or may later alter, thecharacteristics of the certified product. It means that a product no longer
conforms to the principles of the Standard and its most important requirements,
and it may be misleading for consumers

For all non-conformities (major and minors), the curative actions to solve them shall be
implemented by the client and checked by the Certification Body before granting
certification. The corrective actions to solve the causes of major non-conformities shall be
implemented before granting certification. The corrective actions of minor nonconformities shall be implemented before the next surveillance audit and checked during
the next surveillance audit.
b)c)reasons for denial, withdrawal or suspension of certification shall be stated with clear
reference to the COSMOS-standard criteria or other certification requirement violated
the Certification Body shall notify COSMOS within one working week of any Client
where it has withdrawn certification because of violation of COSMOS requirements.
COSMOS has the right to determine that the Certification Body will not offer
certification services to that Client for a specified period

8.3.9 Maintaining and managing records [in addition to 7.12]
a)

b)
c)
d)

the Certification Body shall maintain a system of records (either electronic or paper
documents) to demonstrate that the certification procedures have been effectively
fulfilled, particularly with respect to application forms, evaluation or re-evaluation
reports, and other documents relating to granting, maintaining, renewing, extending,suspending or withdrawing certificationclient records shall be up to date and contain all relevant information, including audit
reports and certification history
records shall also be kept of exceptions granted, appeals and subsequent actions
records shall be kept for at least five years, or as required by law, in order to be able
to demonstrate how certification procedures have been applied

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9.

CONTROL MANUAL Accreditation and certification requirements

Synonyms and Definitions

The terms defined in ISO/IEC 17065 and in these procedures that are used interchangeably
are listed below in the table.

ISO/IEC 17065
Evaluation
Evaluator

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COSMOS
Audit
Auditor

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