BETTER LEADERS. BETTER FUTURE.

Leadership Essentials
A Sample Frontline Leadership
Development Program

Frontline leadership comes with unique challenges, but leaders at thislevel often don’t have the skills or experiences needed to face them.
Explore Leadership Essentials, a sample blended learning journey
showcasing foundational skills that new frontline leaders need to succeed.

Key Skills
Connect
throughconversation

Increaseengagement
and retention

Give
constructive
feedback

Kickoff from CEO

LaunchMy Pathway:
Leadership Core
Complete assessmentof leadership styles,
strengths, and gaps andreceive personalized,
self-paced learning

Lead in ahybrid
workplace

Tackle teamburnout

Build and Practice Skills

Get Started

Orientation forLeaders andTheir Managers

Delegatetasks

Get Results

Phase 1

Phase 2Phase 3

Key Courses

Key Courses

Key Courses

Communication: Connect ThroughConversations
60 minutes
Communicate more effectively withcolleagues. Engage the “head”—thebusiness outcome of a conversation—and the “heart”—people’s feelings.
Coaching: Move People Forward
90 minutes
Anchored on a growth mindset, use apractical approach to coaching in themoment, in any situation.

Building and Sustaining Trust
3.5 hours

Leading in a Hybrid Workplace
90 minutes

Apply new trust-building skills that enable
teams to take risks, solve problems, andcollaborate to achieve results.

Foster inclusivity and connect remote
and in-office team members to achieve
results.

Engaging and Retaining Talent
3.5 hours

Inclusion: Delegating Equitably
90 minutes

Determine what engages each individualand learn to conduct retention
conversations.

Increase fairness and support
individual growth with high-profileand high-impact work.

Recognition- Reflections- Celebration
Measurement- Participation- Evaluations- Impact Study- Talent Metrics
Plan Future
Development

recommendations.

Reinforcement

Reinforcement

Reinforcement

Organize Peer
Learning Groups

Giving Feedback for Improvement
10 minutes

Everyday Engagers
10 minutes

Ensuring Your Team Avoids Burnout
10 minutes

Schedule sessions toUnderstand the role of neurosciencein delivering feedback and identify
common mistakes made.

Evaluate engagement efforts anddemonstrate simple but powerful
everyday actions to help motivateand engage.

Learn the signs of burnout, where
it’s coming from, and how to takeaction to protect teams.

discuss key takeaways
and insights.

Make Development a Way of Work to Sustain Learning, Apply Skills, and Grow:
Peer Learning Groups | Individual Development Plan | Online Resources

Classroom

Virtual Classroom

Online Course

Microcourse

Ready to Design Your Own Program?
With a DDI Foundation Subscription, you have everything you need to create exceptional frontline leadershipdevelopment that grows with your leaders: award-winning content, learning tools, and the flexibility to design yourown leadership programs. Plus, you’ll have a Strategic Learning Team from DDI to guide you throughout the design
and implementation process.
Explore DDI’s Leadership Development Subscriptions.

Chat: www.ddiworld.com | Email: info@ddiworld.com | Call: +1 800 933 4463
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