Service goes digital.
WAGNER teleservice.

Reliable service from a distance: With the WAGNER teleservice an expert from the WAGNER service team canaccess your system directly via remote maintenance. In case of a service requirement you will receive support quickly
and easily.

Your advantages
Fast and effective support
The WAGNER teleservice provides reliable assistance.
Completely without travel or set-up times.

Productivity increase

Application areas:

Direct troubleshooting will ensure your production efficiency.
Maintenance costs are also reduced.

•Support during system commissioning•

Support during production

Secure connection•Support with the daily operation of your system

The connection of the remote maintenance module is secure and powerfulat the push of a button.

•Support for troubleshooting•

In combination with the WAGNER service app and / or COATIFY you can benefit fromfurther advantages.*

Expert support
Qualified WAGNER experts are online to assist you at all times.

*WAGNER service app: The audio and video transmission makes your communication with theWAGNER service expert even easier. More info: www.wagner-group.com/service-app*Information and management platform COATIFY: The web-based Internet of Things platform
allows the intelligent visualization of coating systems. This way, you are always well informed about
the current system status.

www.wagner-group.com

Service goes digital.
WAGNER teleservice.

Technical information

The WAGNER remote maintenance module can be directly connected to controls with an Ethernet interface.
Controls with an MPI interface can be connected via MPI Ethernet adapter.

Connection to network-compatible PLC

Availability for remote accessConnection to PLC with MPI interface
MPI Ethernet adapter required for LAN connection

Standard Systems• ProfiTech M• ProfiTech S• IPS• WSC eXpert S• E-Line• C-Line• SprayPackE• PXE, PXM, PXS• 2K COMFORT• 2K SmartEngineered Systems (Controls)• S7 - 1200/1500• S7 - 300(with Ethernetinterface)• Beckhoff• S7 - 300(with MPI interface)• S5 / DigiTec

Installation set
Remote maintenance module
Type of connection: LAN, W-LAN, GSM, VPN (individually selectable)
MPI Ethernet adapter required
Remote access not available
RequiredLAN, W-LAN or VPN optionally selectable

ArticleArticle number

Remote maintenance module with LAN connection (for VPN please contact remote service team)2422160
2422161 (4G Global)
2400547 (antenna)
2400548 (optional with extension cable)
242216223598902340037

Remote maintenance module with GSM* only possible with antenna*The SIM card is not included.

Remote maintenance module with Wifi connection
MPI Ethernet adapter
Installation kit remote maintenance

Other countries and configurations on request. Installation accessories may be required. The use of the remote maintenance service will be charged
separately - either via an annual flat-rate invoice or as a separate invoice for each individual service request. We are happy to advise you.

www.wagner-group.com

Subject to alterations and errors.
All information and illustrations are not binding.
WADO_0022_BR_EN(02.22)© 2022, J. Wagner GmbH. All rights reserved.

Order information remote maintenance module (hardware)