PRIVACY POLICY
Effective Date: 25 May 2018

STRUCTURE OF KEYMETRICS PRIVACY POLICY STATEMENT
Section 1. Overview

2a)About us2b)

Acceptance of terms of Keymetrics Privacy Policy Statement

3c)Background3d)

Purpose of the Privacy Statement

3

Section 2. What kinds of personal information about you do we process?

3a)Mission Critical Data

3b)Other Personal Data

4

Section 3. What do we use your personal data for?

4a)Marketing purpose

4b)Engineering purpose

4c)Features development

4

Section 4. How much time do we retain your personal information?

4a)During the use of your account4b)

After the closing of your account4

Section 5. What about cookies and tracking?

5a)Cookies

5b)Track Signals

5

Section 6. Is your personal data transferred to a third party?
a)Main Data Processors

5
5

b)

Others Data Processors

6c)Data Processors outside the United Kingdom or the European Economic Area

6

Section 7. What are the legal grounds for our processing of your personal information?

7a)Your consent

7b)

Age of consent

7

Section 8. How to exercise your rights on your personal data?

7a)Access and update your Personal Data

7b)

Restrict our processing of your Personal Data

7c)Portability

7d)Withdrawal of Consent

8e)Right to be forgotten

8f)Complaints

8g)

Support Contact8h)Violation Policy Contact

9

Section 9. How to choose about how we use and disclose your information?

9a)Promotional Offers from Keymetrics

9b)

Targeted Advertising

9

Section 10. How do we protect your personal information?

10a)Security

10b)

Updates of the Privacy Policy

10

Section 11. Do you have any question, or particular request?

10

Section 1. Overviewa) About us
KEYMETRICS is a French SAS company incorporated under the laws of France,
having its office in Paris at 3, rue de Montyon 75009, FRANCE​. KEYMETRICS is a
100% owned subsidiary of KEYMETRICS Inc., having its office at 1407 Broadway,
24​th​ floor, New York, NY 10018, UNITED STATES.
KEYMETRICS develops a Node.js monitoring tool for server infrastructure using
an open source Node.js process manager: ProcessManager2 (PM2).
KEYMETRICS operates these following websites (​https://keymetric.io ,https://app.pm2.io​ and h​ ttps://pm2.io​) and all pages derived from it.

b) Acceptance of terms of Keymetrics Privacy Policy Statement
Here at Keymetrics, we take your privacy seriously and will only use your
Personal information to administer your account and to provide the products andservices you have requested from us.
Before using our Websites, we invite you to read our Privacy Statement to makesure you are aware with all the terms and conditions regarding the collect, thestoring and the use of your Personal Data and what is our Privacy Policy.
Throughout our Websites, the terms « us », or « we », refer to KEYMETRICS as theowner of the Websites, and the term « you » refers to all the user(s) or viewer(s)of our Websites, including without limitation users who are browsers, customers,
and/or contributors.

c) Background
The General Data Protection Regulation 2016 (UE/2016/679) replaces the EU
Data Protection Directive of 1995 and supersedes the laws of individual Member
States that were developed in compliance with the Data Protection Directive
95/46/EC. Its purpose is to protect the “rights and freedoms” of natural persons(i.e. living individuals) and to ensure that Personal Data is not processed without
their knowledge, and, wherever possible, that is processed with their consent.

d) Purpose of the Privacy Statement
This Privacy Policy Statement tends to explain why this Personal Data iscollected, handled, and stored to meet the company’s Data protection standards— and to comply with the law.

Section 2. What kinds of personal information about you do weprocess?
a) Mission Critical Data
When you subscribe to the software as part of the buying and selling process, wecollect the Personal information you give us such as ​your name and your email
address​. You may use 3​rd party authentication by your ​Github ​or ​Google account,in which case we retrieve exactly the same information to be able to authenticateyou.
When you browse our use our Websites, we also automatically receive yourcomputer’s ​internet protocol (IP) address in order to provide us with informationthat helps us learn about your browser and operating system.

b) Other Personal Data
When you use our services, we also collect other Personal Data for marketingand engineering purposes, as ​phone number, company name, and job title​. See
below more details about these services.

Section 3. What do we use your personal data for?
a) Marketing purpose
We collect Personal Data (that are non-critical Data) for our own marketing andsales services:-Your company name, your job title and optionally your phone number (theuser is not forced to give it) are collected for our own and only sales
prospections.

-Your IP address could be collected in one hand for installing PM2 (you will
retrieve an empty package from our servers).

b) Engineering purpose
We also collect :-Your IP address when you make a request to any of our Websites, all the
metadata about the request are collected, and stored in our own servers for
performance and security monitoring.

c) Features development
We also use aggregated, anonymized records of non-Personal information that
we collect about you or that provide to us as part of your usage of the Service inorder to develop and train algorithms that allow us build new features of theService.

Section 4. How much time do we retain your personal
information?
a) During the use of your account
Keymetrics will retain your Communications for only as long as necessary toprovide you with the Services and we will retain your Personal Data for the entire

time that you keep your account open.

b) After the closing of your accountAfter retention of your communications is no longer necessary and after you
close your account, we may retain your communications or personal data, asapplicable:-

for as long as necessary to comply with any legal requirement;-on our backup and disaster recovery systems in accordance with our backup
and disaster recovery policies and procedures;-for as long as necessary to protect our legal interests or otherwise pursue ourlegal rights and remedies; and-for data that has been aggregated or otherwise rendered anonymous in sucha manner that you are no longer identifiable, indefinitely.

Section 5. What about cookies and tracking?
a) Cookies
Cookies are small text files used to collect Personal Data, commonly placed on
the browser or hard driver of our users computers. Cookies gather information
about the users’ use of our websites or enable our websites to recognize the user
as an existing customer when he returns to the website later. The law protects
you and let you opt out from the use of cookies at any time by clicking on “​Cookie
Settings​” at the bottom left of our Websites.

b) Track Signals
We may use other automated data collection technologies (tracking
mechanisms) to track information about your use of our Websites of Services(marketing websites, websites applications or apps). On specific services (forinstance pm2.io website), you may find some trackers used for analytics; weused them to better understand our audience and what they need. If you want toknow more about all the services used, contact us to receive our ​Personal Data
Collection Statement​.
Remember that all of this tracking is optional and anonymous because we do notcollect anything that could identify you.

Section 6. Is your personal data transferred to a third party?

a) Main Data Processors
Keymetrics use third party services referenced as ​Data Processors ​for a part of
the Personal Data. In general, the third-party providers used by us will only
collect, use and disclose your information to the extent necessary to allow themto perform the services they provide to us. Note that all Data Processor that werely on are subject to the GDPR regulation.
Once collected and in order to identify you, Keymetrics then re-use these
personal data stored on third party Data Processor, for instance, in order to
identify you on other analytics platforms, to see how ours users are using our
products, to know who you are when requesting help or even to contact users
about their credit card expiration. If you want to know more about all the name ofservices used, contact us to receive our ​Personal Data Collection Statement.

b) Others Data Processors
If you are purchasing a specific product on our Websites, you may have to enter
your credit card details - as the ​last four credit card number​, the ​first name andthe last name on you card​, and ​the address on your card​. In this case, as we donot store on Keymetrics servers these data, we rely on a Stripe Data Professor. If
you choose a direct payment gateway of a product to complete your purchase,
Stripe stores your credit card Data. It is encrypted through the Payment Card
Industry Data Security Standard (PIC-DSS). Your purchase Data is stored only as
long as is necessary to complete your purchase transaction and may only be
used for invoicing, financial reporting and business analytics. After that iscomplete, your purchase transaction information is deleted.
Note that all direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of brands
like Visa, MasterCard, American Express and Discover. PCI-DSS requirements
help ensure the secure handling of credit card information by our store and its
service providers.
However, certain third-party service providers, such as payment gateways andother payment transaction processors, have their own privacy policies in respect
to the information we are required to provide to them for your purchase-relatedtransactions. For these providers, we recommend you to read their own privacy
policies so you can understand the manner in which your Personal information
will be handled by theseservice providers.

c) Data Processors outside the United Kingdom or the European Economic
Area
If you are resident of the European Economic Area (“EEA”), in order to provide our
websites, products, and services to you, we may send and store your Personal
Data outside of the EEA, to countries that may not or do not provide an adequatelevel of protection of your Personal Data.

Keymetrics transfers your Personal Data to another country only if it is requiredor permitted under applicable Data protection law and if there are appropriate
safeguards in place to protect your Personal Data.
We aim to ensure that your Personal Data, other than Personal Data you provide
directly to us through on or through the Keymetrics Services, is treated inaccordance with the GDPR regulation. In doing so, Keymetrics uses Data
Protection Agreements with Data Processors that include, where applicable, theStandard Contractual Clauses​ adopted by the European Commission.
By using the Keymetrics Services, you represent that you have read andunderstood the above and hereby consent to the storage and processing of
Personal Data that you provide to us on our Websites, or through the Keymetrics
Services.

Section 7. What are the legal grounds for our processing of yourpersonal information?
a) Your consent
Your consent, as “visitor” and “users” of our website. When you provide us with
Personal information to enter in our website, to complete a transaction, verify
your credit card or place a subscription, we imply that you consent to ourcollecting and using it for that specific reason only. If we ask your Personal
information for a secondary reason, like marketing, we will either ask you directly
for your expressed consent, or provide you with an opportunity to say no.

b) Age of consent
By using our Websites, you represent that you are at least the age of majority inyour state or province of residence, or that you are the age of majority in yourstate or province or residence and you have given us your consent to allow any ofyour minor dependents to use this site.

Section 8. How to exercise your rights on your personal data?
Applicable data protection laws may provide you with certain rights regarding to ourprocessing of your Personal Data:a) Access and update your Personal Data
You can review and change your Personal Data by notifying us through thecontact information below of any changes or errors in any Personal Data we haveabout you to ensure that it is complete, accurate, and as current as possible. We
may not be able to accommodate your request if we believe it would violate any
law or legal requirement or cause the information to be incorrect.

b) Restrict our processing of your Personal Data
You have the right to restrict our processing of your Personal Data under certain
circumstances. In particular, you can request us to restrict our use of it if you
contest its accuracy, if the processing of your Personal Data is determined to be
unlawful, or if we no longer need your Personal Data for processing, but we haveretained it as permitted by law.

c) Portability
To the extent, the Personal Data you provide Keymetrics is processed based onyour consent or that we process it through automated means, you have the rightto request that we provide you a copy of, or access to, all or part of such Personal
Data in structured, commonly used and machine-readable format. You also havethe right to request that we transmit this Personal Data to another controller,
when technically feasible.

d) Withdrawal of Consent
To the extent that our processing of your Personal Data is based on your consent,
you may withdraw your consent at any time by stop using our Websites or closing
your registration account. Withdrawing your consent will not, however, affect thelawfulness of the processing based on your consent before its withdrawal, andwill not affect the lawfulness of our continued processing that is based on any
other lawful basis for processing your Personal Data.

e) Right to be forgotten
You have the right to request that we delete all of your Personal Data.
You agree that we cannot delete your Personal Data except by also deleting youruser account, and we will only delete your account when we no longer have alawful basis for processing your Personal Data or after a final determination thatyour Personal Data was unlawfully processed. We may not accommodate arequest to erase information if we believe the deletion would violate any law orlegal requirement or cause the information to be incorrect.
You understand that if you delete your communications from the your email orcalendar service or client, copies of your communications may remain viewablein cached and archived pages on websites used to access your calendar or email,or might have been copied or stored by recipients of your communications.

f) Complaints
You have the right to lodge a complaint with the applicable supervisory authority
in the country you live in, the country you work in, or the country where youbelieve your rights under applicable data protection laws have been violated.
However, before doing so, we request that you contact us directly in order to give
us an opportunity to work directly with you to resolve any concerns about yourprivacy.

g) Support Contact
You may exercise any of the above rights by contacting us
support@keymetrics.io​ or through the “Get in Touch” link on our Websites.

at

If you contact us to exercise any of the foregoing rights, we may ask you for
additional information to verify your identity. We reserve the right to limit or deny
your request if you have failed to provide sufficient information to verify youridentify or to satisfy our legal and business requirements.

h) Violation Policy Contact
In the event where you believe we violate your privacy about your Personal Dataor anything related about you privacy using our services, you can contact our
Data Protection Officer: p​ rivacy@Keymetrics.io
The Data controller can supply a standard request form, although individuals do
not have to use this. The Data controller will aim to provide the relevant Data
within fourteen (14) working days. ​The Data controller will always verify theidentity of anyone making a subject access request before handing over any
information.

Section 9. How to choose about how we use and disclose yourinformation?
We have created mechanisms to provide you with control over your Personal Data:a) Promotional Offers from Keymetrics
We will only use your contact information to promote our own products andservices with your express consent. If you wish to consent to such use, you cancheck the relevant bow located on the form on which we collect your Personal
Data, authenticate, or otherwise seek such consent. If you wish to change yournotice, you may do so at any time by logging into the Websites and adjusting youruser preferences in your account profile by checking or unchecking the relevantboxes or by sending us an email stating your request to: s​ upport@keymetrics.io
If we have sent you a promotional email, you may click on the unsubscribe link atthe bottom of the email to be omitted from future email distributions. This opt
out does not apply to information provided to the Keymetrics as a result of a

subscription to the Keymetrics Services, a download of the Keymetrics Apps, aproduct service experience, or other transactions.

b) Targeted Advertising
We will only use information that we collect or you provide to deliver
advertisements according to our advertisers’ target-audience preferences withyour express consent. If you wish to consent to such use, you can check therelevant bow located on the form on which we collect your Personal Data orotherwise seek such consent. If you wish to change your choice, you may do soat any time by logging into the Websites and adjusting your user preferences inyour account profile by checking or unchecking the relevant boxes or by sending
us an email stating your request to: ​support@keymetrics.io
For this opt-out to function, you must have your browser set to accept browser
cookies.

Section 10. How do we protect your personal information?
a) Security
To protect your personal information, we have implemented measures designed tosecure your Personal Data from accidental loss and from unauthorized access, use,alteration and disclosure but the safety and security of your information also
depends on you. Keymetrics could not be responsible for circumvention of any
privacy settings or security measures used in the Keymetrics Services. If you want to
get more information about our responsibility, please refer to our ​General Terms of
Conditions​.
If you provide us with your credit card information, the information is encryptedusing secure socket layer technology (SSL) and stored with a ES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100%
secure, we follow all PCI-DSS requirements and implement additional generally
accepted industry standards.

b) Updates of the Privacy Policy
We will post any changes to our Privacy Policy on our Websites and in theKeymetrics Apps home page/screen.
If we make material changes to our Privacy Policy, to how we treat our users’
Personal Data, we may notify you of such changes through your contact informationby the email address specified in your account and/or through a notice on theWebsites or Keymetrics App’s home page/screen. We also may invite you to review
and accept the changes if necessary. The date this Privacy Policy was last revised isstill indicated at the top of the page.

Section 11. Do you have any question, or particular request?
If you have any questions, concerns, complaints or suggestions regarding our Privacy
Policy, have requests related to your Personal Data pursuant to applicable laws, youmust contact us through information below or through the “Get in Touch” or “Contact
Us” pages on our various Websites.

3, rue de Montyon
75009 Paris
FRANCE+ (33) 1.76.36.11.35
privacy@Keymetrics.io​ or​ s​ ecurity@Keymetrics.io