Protection Of Personal Information Policy

Protection of Personal Information Policy

1. Personal Information:
Personal information is collected only when an individual knowingly and voluntarily submits
information. Personal Information may be required to provide an individual with further services
or to answer any requests or enquiries relating to this service.
It is the Financial Services Providers (FSP) intention that this policy will protect an individual’s
personal information from being prejudiced in any way and this policy is consistent with theprivacy laws applicable in South Africa.
The FSP collects, stores and uses the personal information provided by an natural / juristic person,
to provide financial services.
2. Use of Information:
The FSP needs to collect personal or other information:
••
••••
•
•
•
•

For underwriting purposes;
Assessing and processing claims;
Confirming and verifying an individual’s identity;
For the detection and prevention of fraud, crime, money laundering or other malpractice;
Conducting market or customer satisfaction research;
For audit and record keeping purposes;
In connection with legal proceedings;
Follow an individual’s instructions;
Inform an individual of services;Make sure the FSPs business suits the individual’s needs.

Personal information that an individual submits is used only for the purpose for which it wasintended. Copies of correspondence that may contain personal information, is stored in archives
for record-keeping and back-up purposes only.
The FSP will not, without an individual’s consent, share information with any other third parties,
other than where required by law for any purposes whatsoever.
3. Security
The FSP strives to ensure the security, integrity and privacy of personal information submitted.
The FSP will review and update its security measures in accordance with future legislation andtechnological advances. Unfortunately, no data transmission over the Internet can be guaranteed
to be totally secure, however, the FSP will endeavour to take all reasonable steps to protect the2|Page
Midori FX (Pty) Ltd is an Authorised Financial Services Provider registered and existing in the Republic of South Africa underregistration number 2023/526901/07 and regulated by the Financial Sector Conduct Authority under license number 53077,
pursuant the Financial Intermediary and Services Act 37 of 2002 (“FAIS’).

Protection of Personal Information Policy

personal information, which an individual submits to the FSP or to the FSPs online products andservices. The FSP will always set the highest standards to ensure the integrity of their systems.
The FSP may engage with other organisations to provide support services to the FSP. Third Parties
are obliged to respect the confidentiality of any personal information held by the FSP. A Service
Level agreement is in place with all Third parties to ensure adherence to all Privacy Policies.
The FSPs employees are obliged to respect the confidentiality of any personal information held bythe FSP. All employees are required to sign an employment contract which includes aconfidentiality clause.
The FSP will not reveal any personal information to anyone unless:•••

It is compelled to comply with legal and regulatory requirements or when it is otherwise
allowed by law;
It is in the public interest;
The FSP needs to do so to protect their rights.

The FSP endeavours to take all reasonable steps to keep secure any information which they holdabout an individual, and to keep this information accurate and up to date. If at any time, anindividual discovers that information gathered about them is incorrect, they may contact the FSP
to have the information corrected.
The FSP recognises the importance of protecting the privacy of information collected about
individuals, information that is capable of identifying an individual (personal information).

3|PageMidori FX (Pty) Ltd is an Authorised Financial Services Provider registered and existing in the Republic of South Africa underregistration number 2023/526901/07 and regulated by the Financial Sector Conduct Authority under license number 53077,
pursuant the Financial Intermediary and Services Act 37 of 2002 (“FAIS’).