support@secom.co.nz | secom.co.nz |Check In
The Check In feature allows you to send aquick, instant geo-stamped notification
to the Dashboard and to your emergency
contacts.

When you might use

Check In

The Check In feature is a simple, useful tool forsharing your current location in a single click.

This may be used when arriving at a particularlocation, leaving a dangerous zone, or whilst
walking from point-to-point.

Example use case
The Check In feature is found on the home screen + icon and works by simply tapping it once. Thisfeature is mostly used to send your location to the Dashboard and your Emergency Contacts. 

Another example of when it may be used is when arriving at a location and wanting to notify others ofyour arrival. It’s quick, simple and effective.

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support@secom.co.nz | secom.co.nz |Ghost Mode
Ghost Mode feature provides full privacy of
your location by allowing you to disable
your location whilst being logged into theApp.

When you might use

Ghost Mode

Ghost Mode is a powerful privacy tool for you totake control of your own privacy. If you want to
use the app but mask your live location from thedashboard admin, then Ghost Mode gives you
the perfect opportunity to do so.

As soon as you interact with an app feature that
requires your location, Ghost Mode is
automatically disabled and your location isshared, for example when raising an Alert.

Example use case
The Ghost mode feature is found on the home screen + icon and works by simply tapping it once.

You may want to use this feature when you are on the move and still wish to remain safe by having theapp run in the background. Ghost Mode enables you to mask your location when active to relieve thesense of being watched over.

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support@secom.co.nz | secom.co.nz |Heartbeat
Heartbeat provides reassurance that theapp is working and active by vibrating
while tracking and/or after an alert has
been raised.

When you might use

Heartbeat

Safety reassurance is at the centre of SECOM
Safe and Heartbeat lets you know that the app
is active even when in your pocket or bag. 

Feeling the gentle intermittent vibration let’s youknow without having to look at your phone thatyou are being monitored and completely safe
whilst using SECOM Safe.

Example use caseHeartbeat can be switched on by selecting

and App & Alert Settings.

This feature can be used when you are in Journey mode to continuously reassure you that the app is on
and tracking. This is perfect for the smart phone being left in your pocket and gives you the reassurance
that SECOM Safe is running in the background. 

When an Alert has been raised, Heartbeat will vibrate to notify you that an Alert has been raised andreceived.

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support@secom.co.nz | secom.co.nz |Share LiveLocation
Share live location allows you to share yourgeolocation with your emergency contacts
for a period of time, allowing them to viewand track your whereabouts.

When you might use

Share Live Location
Share live location allows you to share your live
geolocation with selected emergency contacts
for 15 minutes, 1 hour, or indefinitely. This will
send a link to the contacts via email and/or SMS
to access and track your live location. Thelocation is shared so long as you are logged in
to your app.

Example use case
Share live location is found on the home screen + icon and works by simply tapping it once.

This feature is particularly useful in cases where you may be lone working in a remote area and want somepeace of mind that your emergency contacts are aware of where you are should an accident occur.

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support@secom.co.nz |secom.co.nz |AlertsIf you find yourself in a dangerous situation,
you can raise an alert by
Holding down the panic button ico
Shaking your phonPress on the volume button 5 times (Androidusers only).

When you might use

AlertsOnce an alert is raised, your phone begins
capturing video and audio evidence. This is sent
to your emergency contacts and our 24/7 A1
Grade Alarm monitoring centre who will assessyour situation and dispatch emergency services
to your location if you require assistance. 

To cancel an alert, you’ll be prompted to enter
your pin. In cases where you may have been
forced to cancel an alert, a duress pin of 9999
can be entered which will further escalate youralert to the monitoring centre.

Alert configurations
Alert profiles and device sensitivity can be configured in the app under App & Alert Settings. Two alert
profiles are available; stealth (raises alerts discreetly) and deterrent (raises alerts with sound).

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support@secom.co.nz|

secom.co.nz|

Incident
Reporting

When you might use

Incident Reporting
Incident reporting allows you to notify yourorganisation of any incidents that occurred
which did not require an alert to be raised inthat moment in time. A report can besubmitted via your app (anonymously)
detailing the event. Your organisation can use
this information to follow the necessary steps
to deal with the incident if required.

Example use case
Incident reporting is used in cases where and event has occurred but did not require an alert to be raised,for example you may want to report a trip hazard, a dangerous pet at a residential location, flooding etc.

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support@secom.co.nz | secom.co.nz |Meeting
You can minimise the risk of meetings andworking alone using the Meeting feature
within the SECOM Safe app.

When you might use

Meeting

Meeting helps you feel safe when you are goingin to a meeting or if you are a lone worker
entering a potentially dangerous scenario.

When using the Meeting feature, a countdown
timer is set which requires a prompt todeactivate. If the meeting timer runs out before
you deactivate the timer, an alert isautomatically raised.

Example use case
Meeting is widely used in the lone worker sector. It has proven effectiveness with estate agents/realtors allover the world. When you are meeting a stranger in an unknown location, a meeting timer can be set. If thetimer reaches zero and you do not mark yourself as safe, an alert would automatically be triggered.

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support@secom.co.nz | secom.co.nz |Journey
A Journey allows you to notify your coworkers and emergency contacts of yourmovements when travelling from point A toB.

When you might use

Journey

Journey is an incredibly powerful tool to makeyou feel reassured and safe when undertaking apotentially dangerous point-to-point journey.

Journey shows live positioning on an interactive
map, as well a prominent Alert button. Youremergency contacts will be notified at the startand end of a journey.

Example use case
Journey is mostly used in cases where you may be making a journey that has some potential risk, or if you
are travelling alone and would rather have your emergency contacts overlooking you for peace of mind.

support@secom.co.nz | secom.co.nz