CRS Customer:
Permit Administration Renewals, Bulk Renewals, and Updates
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CRS Customer Permit Administration

CRS Customer Permit Administration

This document will provide instruction on how to administer permits using the Commercial Registration System(CRS) application.

1) Log in to CRS application
The CRS application is accessed via the Idaho Transportation Department (ITD) website.

a) If a customer has not previously logged into the CRS system, the customer must contact ITD Motor
Carrier Services at cvs@itd.idaho.gov to have their system access activated.
b) Enter the User ID and Password.
c) Select Log in.

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2) Permit Renewala) Click on Services. The Services menu will open.
b) Select Haz & Trip Permits from the menu options.
c) Select Renewal in the Permit Administration section of the Haz & Trip Permits Site Map.

d) The account number will show. Entering additional information in a field for which to search, such as
Permit No. Permit Type, Permit Year, etc. is possible.
e) Click Proceed to search for a permit.

f)Depending the field information entered, the search may result in either list of permits or a specificpermit. This is an example of searching by just the account number.
Click Select on the left side of the permit to look at the permit specifics.

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CRS Customer Permit Administrationg) The permit details will display. Make sure the Effective Date and Expiration Date are updated and anyother required information is completed.
h) Select Proceed at the bottom of the page.

i)

The Permit Details Verification screen displays. Click Proceed to advance to the Payment screen.

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CRS Customer Permit Administrationj)

Click Proceed again to go to the Payment screen to verify the selected transaction.

k) Click Electronic Payment to open to the LexisNexis payment portal.

3) The LexisNexis Payment Portala) The LexisNexis payment portal will display. Do not close the CRS browser page.
b) If a CRS session times out the customer must log back into CRS to complete the transaction.
c) If payment is not desired at this time, close the portal by clicking the X in the upper right corner, thesystem will go back to the CRS Payment screen (displayed in step 2k above).
d) Click Reload to bring back the Payment screen, or Quit to quit payment screen.

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CRS Customer Permit Administration

4) Making a Portal Paymenta) To make a payment:i) Enter the appropriate information in each field with a black asterisk (*).
ii) Select Continue.
iii) If the E-mail address is accurate, and confirmed, a receipt is generated and emailed to the emailaddress.

b) A Confirmation of Payment page will display.
c) Select the check Acknowledgment box above Pay Now and select Pay Now.

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CRS Customer Permit Administrationd) A payment receipt/authorization with a confirmation number will appear on the screen. While theLexisNexis screen is displayed, a receipt can be printed using the following steps:
i. Right-click on the screen.
ii. Select Print from the menu that opens.
iii. Select the printer from the print dialog box.
iv. Click Print.

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CRS Customer Permit Administration

5) Printing a Receipt and Permit

Close or minimize the LexisNexis screen to bring the CRS screen back.
a) Once the Payment No. is populated, select Proceed.

b)c)d)e)

The payment receipt and permit should open on screen. The receipt is page 1 and the permit is page 2.
These can be printed by either selecting the printer icon, or selecting File / Print.
Select the printer from the print dialog box.
Click Print.

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CRS Customer Permit Administrationf)

Close the screen by clicking the X in the top right of the screen to close the documents and return tothe CRS Site Map.
g) Proceed with more permits or Logout of CRS.

6) Permit Bulk Renewala) Click on Services. The Services menu will open.
b) Select Haz & Trip Permits from the menu options.
c) Under Permit Administration, select Bulk Renewal.

Version 1.1 | December 26, 20198CRS Customer Permit Administrationd) The account number will show. Entering additional information in a field for which to search, such asPermit Type, Permit Year, etc. is possible.
e) Click Proceed to search for a permit.

f)If Permit Year was not entered (step 6d above), a list of permits for specific years that are eligible torenew will display. Click on Select for the specific Permit Year that needs renewed.

g) All the permits for that year that are eligible for renewal will display. Check the box on the left side of thepermits desired to renew. Checking the box in the header bar, checks all permits in the list.
h) Click Proceed.

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The permit Detail Verification screen will display. The issue date and effective date will change to theday after each permit expires. Click Proceed.

j)

The Payment screen displays. Click Proceed to go to the Payment Selection screen.

k) Select Electronic Payment to go to the LexisNexis payment portal.

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7) The LexisNexis Payment Portal

The LexisNexis payment portal will display. Do not close the CRS browser page. Follow steps 4 and 5
above to complete the payment using the LexisNexis portal.

8) Printing a Receipt and Permit

Close or minimize the LexisNexis screen to bring the CRS screen back.
l)

Once the Payment No. is populated, select Proceed.

b) The payment receipt and permit should open on screen.
c) If PDF was chosen, the receipt can be printed by either selecting the printer icon, or selecting File /Print.
d) Select the printer from the print dialog box.
e) Click Print.

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Close the screen by clicking the X in the top right of the screen to close the documents and return tothe CRS Site Map.
g) Proceed with more permits or Logout of CRS.

9) Permit Updatea) Click on Services. The Services menu will open.
b) Select Haz & Trip Permits from the menu options.
c) Under Permit Administration, select Update.

d) The account number will show. Entering additional information in a field for which to search, such as
Permit Type, Permit Year, etc. is possible.
e) Click Proceed to search for a permit.

f)Permits that have been purchased will display. Choose a permit to update by clicking on Select.
Note: Expired permits cannot be updated.

Version 1.1 | December 26, 201912CRS Customer Permit Administrationg) The selected permit displays. Information in the white boxes can be changed as needed. In theexample below, the Effective Date and Origin are being edited.
h) After changing information select the + sign next to Comments to open the comments field. Enter an
explanation on why changes were made.
i) Select Add/Update to save the comments (Not shown below).
j) Select Proceed.

k) The Permit Details Verification screen displays with the comment added near the bottom of the screen.
Click on Proceed to go to the Payment screen.

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CRS Customer Permit Administrationl)

No payment is due on an Update. The message in the upper right corner indicates “No payment isdue.” Click Proceed to finish the transaction.

m) The Payment screen displays showing nothing due. Click Pay.

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CRS Customer Permit Administrationn) The payment receipt and permit should open on screen. These can be printed by either selecting theprinter icon, or selecting File / Print.
o) Select the printer from the print dialog box.
p) Click Print.

q) Close the screen by clicking the X in the top right of the screen to close the documents and return tothe CRS Site Map.
r) Proceed with more permits or Logout of CRS.

10) Delete Permitsa) Click on Services. The Services menu will open.
b) Select Haz & Trip Permits from the menu options.
c) Under Permit Administration, select Delete.

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CRS Customer Permit Administrationd) The account number will show. Entering additional information in a field for which to search, such asPermit No. Permit Type, Permit Year, etc. is possible.
e) Click Proceed to search for a permit.

f)Depending what is entered to search by, either a list or a specific permit will display. This is an exampleof searching by the account number. Click Select on the left side of the permit to look at the permit
specifics.

g) The permit details will display. If this is the correct permit, select the + sign next to Comments to open
the comments.
h) Put in information why the deletion is needed.
i) Click on Add/Update comment.
j) Select Proceed.

Version 1.1 | December 26, 201916CRS Customer Permit Administrationk) The Permit Details Verification page displays. Click Proceed to move to the Payment Screen.

l)

No payment is due on a deletion. The message in the upper right corner indicates “No payment is due.”
Select Proceed.

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CRS Customer Permit Administrationm) Click Pay to finish the delete process.

n) A payment receipt will display showing the permit information and Delete status. This can be printed byeither selecting the printer icon, or selecting File / Print.
o) Select the printer from the print dialog box.
p) Click Print.

11) Returning to CRS and Logging Out of CRSa) Close the screen to exit and return to the Site Map screen. Payment, receipt, and credential
confirmation will appear as notes at the top of the page.
b) If no other transactions are required, log out of CRS by selecting Logout in the upper right corner.

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