Call for Papers

The 4ｔｈ International Conference on Serviceology (ICServ2016)
Sept 6(Tue)-8(Thu), 2016
Shibaura Institute of Technology, Tokyo, JapanThe 4th international conference on Serviceology (ICServ2016) will be held for Sept 6(Tue)-8(Thu),
2016 in Tokyo. The main goal of this conference is to provide opportunities for the researchers
from academia and industry to share the latest technologies, methodologies, and case studies
toward co-creation of services in a sustainable society.

Important Dates (tentative)
April 15
May 15
July 15

Extended abstract (2-4 pages) submission deadline
Notification of acceptanceFull paper or Short paper (Work-in-Progress paper) submission deadline
Please note that at least one of the authors must register for the conference paying registration feesby July 15th and submit Camera Ready paper with your registration receipt number.

July 15
Early Registration deadline
Aug. 25
On-line Registration deadline
Sept. 6(Tue)-8(Thu) Conference

Paper type: Full paper (4-8 pages) or Short paper (2-4 pages)
Please check the details of paper submission on http://icserv2016.Serviceology.org/Topics
1.Service innovation
2.Service design
3.Service marketing
4.Service management and operations
5.Theoretical perspectives on Service
6.Value co-creation & context
7.Service eco-system
8.Human-centered service system
9.Service engineering & technologies
10.Servitization and produtization
11.Service economics & policy
12.Service practices (healthcare, tourism, education,communication, retail, food service, contents service, etc.)

Organizing Committee
GeneralChair : Tamio ARAI (Shibaura Institute of , Japan)
General Co-Chair : Dimitris Karagiannis (University of Vienna, Austria)
General Co-Chair : Hajime ASAMA (The University of Tokyo, Japan)
General Vice-chair : Jun OTA (The University of Tokyo, Japan)
Secretary: Kentaro WATANABE (AIST, Japan)
Advisor : Kanji UEDA (The University of Tokyo, Japan), Takashi MAENO (Keio University, Japan), Jim Spohrer (IBM,USA)
Chief Program Chair : Yoshinori HARA (Kyoto University, Japan)
Program Co-Chair (Asia) : Jashen Chen (Yuan Ze University, Taiwan)
Program Co-Chair (EU) : Tim McAloon (Technical University of Denmark, Denmark)
Program Co-Chair (US) : Yassi Moghaddam (ISSIP,USA)Award Chair : Yuriko SAWATANI (Waseda University, Japan)
Publication Co-Chair : Takeshi TAKENAKA (AIST, Japan), Koji KIMITA (Tokyo Metropolitan University, Japan) , Natsuki
MIYATA (AIST, Japan)
Local Arrangement Chair : Nobuto MATSUHIRA (Shibaura Institute of Technology, Japan)
Local Arrangement Co-Chair : Shigeru FURUYA (Shibaura Institute of Technology, Japan)
Financial Chair : Ken FUKUDA (AIST, Japan)
Media (Homepage) Chair : Wen WEN (The University of Tokyo, Japan)
Keynote Chair : Yutaka YAMAUCHI (Kyoto University, Japan)
Special Session Chair : Masaaki MOCHIMARU (AIST, Japan)

Collaboration Complex Building, Keio University Hiyoshi Campus

Call for Papers

The 4ｔｈ International Conference on Serviceology (ICServ2016)
Sept 6(Tue)-8(Thu), 2016
Shibaura Institute of Technology, Tokyo, JapanPC Committee members[Europe]
Clara Bassano (Parthenope University of Naples, Italy)
Mager Birgit (Köln International School of Design, Germany)
Wojciech Cellary (Uniwerstet Ekonomiczny w Poznaniu, Poland)
Karagiannis Dimitris (University of Vienna, Austria)
Klaus-Peter Fahnrich, (University Leipzig, Germany)
Walter Ganz (Fraunhofer IAO, Germany)
Dimitris Karagiannis (University of Vienna, Austria)
Jos Lemmink (Maastricht University, The Netherland)
Mattias Lindahl (Linkoeping Univ., Sweden)
Pericles Loucopoulos (The University of Manchester, UK)
Lasse Mitronen (Aalto, Finland)
Kathrin Moslein (University Erlangen-Nurnberg, Germany)
Andy Neely (Cambridge, UK)
Irene Ng (Warwick University, UK)
Lia Patricio (MIT, Portugal)
Martin Petry (Hilti, Liechtenstein)
Marja Toivonen (VTT, Finland)
Alain Wegmann (EPFL, Switzerland)[United States]
Edward Crowley (Photizo Group, USA)Louis Freund (San Jose State Univ., USA)Paul Maglio (UCMERCED, University of California, USA)
Stephen Kwan (San Jose State University, USA)
Jim C Spohrer (IBM Almaden, USA)

[Asia]
Jashen Chen (Yuan Ze University, Taiwan)
Houn-Gee Chen (NationalTaiwan University, Taiwan)
Xiucheng Fan (Fudan University, China)
Aditya Ghose (University of Wollongong, Australia)
San-Yih Huang (Nation Sun Yat-sen University, Taiwan)[Japan]Tamio Arai (Sibaura Institute of Technology)
Nobutada Fujii (Kobe University)
Yoshinori Fujikawa (Hitotsubashi University)
Tatsunori Hara (University of Tokyo, Japan)
Yoshinori Hara (Kyoto University)
Kazuyoshi Hidaka (Tokyo Inst. of Technology)
Toshiya Kaihara (Kobe Unversity, Japan)
Koji Kimita (Tokyo Metropolitan University)
Michitaka Kosaka (Japan Advanced Institute of Science and Technology, Japan)
Hiroshi Maruyama (ISM, Japan)
Hisashi Masuda (Japan Advanced Institute of Science and Technology, Japan)
Chieko Minami (Kobe University, Japan)
Masaaki Mochimaru (AIST,Japan)
Yoichi Motomura (AIST,Japan)
Hideyuki Nakashima (Hakodate Future University, Japan)
Nariaki Nishino (University of Tokyo, Japan)
Yuriko Sawatani (Tokyo University of Technology, Japan)
Tatsuhiko Shibasaki (Fujitsu LIMITED, Japan)
Satoshi Shimada (Kyoto University)
Yoshiki Shimomura (Tokyo Metropolitan University, Japan)
Satoko Suzuki (Kyoto University)
Takeshi Takenaka (AIST,Japan)
Keiko Toya (Meiji University)
Kentaro Watanabe (AIST, Japan)
Yutaka Yamauchi (Kyoto University)