“ W E H AV E M A N AG E D TO W I N S O M E O FT H E M OS T CO M P L I C AT ED T EN D ERS I N MY“WE HAVE BEEN USING KNAUF INSULATIONH O M E T O W N O F YA R O S L AV L T H A N K S T O K N A U FPRODUCTS FOR 40 YEARS SINCE PRODUCTIONSTARTED AT SURDULICA. IT IS IMPORTANT THATI N S U L AT I O N . F O R E X A M P L E, W E S U P P L I EDTHE PLANT IS IN SERBIA AS WE CAN REACTACO USTI C SO LUTI O NS TO A CI N EM A, H OTEL,QUICKLY TO ANY SITUATION THAT REQUIRESMODUL AR HOUSE PRODUCERS AND MANYFAST DELIVERY AND, WHEN WE NEED TECHNICALOTH ERS. WH EN EVER I N EED SU PPO RT TH EKNOWLEDGE, KNAUF INSULATION’S SUPPORTPEOPLE ARE ALWAYS READY TO ASSIST.”K N A U F I N S U L AT I O N T E A M I S A LWAY S R E A DYDRAGAN LISAVAC, OWNER OF THETO H ELP AN D TH E Q UALIT Y O F PRO DU C TS ISDISTRIBUTION COMPANY OFFER TRADE,A LWAY S H I G H .”SERBIA, WORKING WITH KNAUF
INSULATION FOR 40 YEARSA N D R E Y S AV I N O F R U L A K I E I N YA R O S L AV L ,RUSSIA, WORKING WITH KNAUFI N S U L AT I O N S I N C E 2 0 1 0S AT I S FA C T I O N G U A R A N T E E DAT K N A U F I N S U L AT I O N W E R E C O G N I S ET H AT T H E S U S TA I N A B L E F U T U R E O FO U R C O M PA N Y I S B U I LT O N P R O V I D I N GTHE PRODUCTS AND SOLUTIONS OUR
CUSTOMERS NEED WHEREVER THEYA R E I N T H E W O R L D . W H E N T H E Y TA L K ,WE LISTEN.

“ K N A U F I N S U L AT I O N R E M A I N S AT T H E P I N N A C L E O F“EMERGO HOUTCONSTRUCTIES WORKSDAILY WITH KNAUF INSULATIONPRODUCTS. THE MAIN REASON IS THATNATUROLL GLASS MINERAL WOOL WITHECOSE TECHNOLOGY IS EASIER FOR OURPROCESSORS TO WORK WITH WHENTHEY ARE INSULATING PREFABRICATEDD E V E L O P M E N T A N D I N V E S T S W I S E LY I N T E C H N I C A LS A L E S S U P P O R T, PA R T I C U L A R LY S U P P O R T I N GS U S TA I N A B I L I T Y C O N C E R N S W H E R E I T H A SM AD E SU RE ITS PRO DU CTS ARE WELL PL ACED ASC I RCU L A R, R ES P O N S I B L E A N D H I G H P ER F O R M I N G.
K N A U F I N S U L AT I O N H A S A L S O B E AT E N U S T O T H EC O N C L U S I O N T H AT E N V I R O N M E N TA L P R O D U C T

STRUCTURES. WITH KNAUF INSULATIOND E C L A R AT I O N S ( E P D S ) A R E I M P O R TA N T N O W A N DWE ALSO DEVELOPED A PLAN-SPECIFICW I L L B E C R I T I C A L I N T H E F U T U R E .”PRODUCT WHICH PERFECTLY MATCHESJEZ CUTLER, HEAD OF ENVIRONMENT ANDOUR NEEDS AND RESULTS IN BETTERPRODUCTION.”S U S TA I N A B I L I T Y AT T R AV I S P E R K I N S , U KBEN MATEMAN, BUYER AT THE WOODENBUILDING SECTIONS MANUFACTUREREMERGO HOUTCONSTRUCTIES,THE NETHERLANDS“EVERY BUILDING WE PRODUCE IS CUSTOMISED TO REQUIREMENTSDEPENDING ON THE ARCHITECTURAL PROJECT. WE CHOSE KNAUF
INSULATION MINERAL WOOL FOR ITS OUTSTANDING MECHANICALPROPERTIES. THE WORKERS INSTALLING KNAUF INSULATION MINERALWOOL APPRECIATE THAT IT DOESN’T CRUMBLE AT THE EDGES ORBREAK AND THAT THE PACKAGES ARE LIGHTER. THE WORKERSALSO LIKE THE FACT THAT THE INSULATION CONTAINS NO ADDEDFORMALDEHYDE AND THAT THERE IS A WIDE RANGE OF PRODUCTSIN DIFFERENT FORMATS FROM WOOL ON ROLLS TO SLABS.”ANTANAS NORVAIŠAS, DIRECTOR OF THE TIMBER FRAME
HOUSES PRODUCER JSC LISKANDAS, SCANDINAVIAAND LITHUANIAAUSTRALIAKNAUF INSULATION’SEARTHWOOL RANGEWAS INTRODUCED INTOBATTMANS INSULATIONSERVICES PRODUCT LISTIN 2009. DIRECTORROD KAYE SAYS THEMOVE HAS GROWNSALES IN ALL SECTIONSBOTH COMMERCIALAND DOMESTIC.

How can you quantify
this success? Sales
have soared. Earthwool
is now the preferredbrand of insulation forour customers. It quickly developed a reputation
as a much softer and user-friendly Glass Mineral
Wool product making it easier to install. The use ofcolour-coded packaging — differentiating ‘external
wall’, ‘ceiling’, ‘underfloor’ and ‘acoustic partition’products — makes it easier to select the rightproduct for the right application.
The packaging has also proved popular?
Earthwool is in strong bags with heavy duty
wrapping and that minimises damage making theproduct more presentable. Knauf Insulation’scompression technology means we can maximise
shelf value and customers have fewer bags tohandle on sites.
What are the most popular Knauf Insulation
products? The most popular are wall and ceilingbatts but increasingly architects, builders andhomeowners want thicker and denser products tomaximise energy efficiency and comfort.

NORTH
AMERICAH

LEE KURTAS IS A HIGHPERFORMANCE HOMECONSULTANT FORSYNDER ENERGYSERVICES IN HOUSTON,AN ENERGY ANDSUSTAINABILITYCONSULTANCYTHAT FOCUSES ON
CUSTOMISED HOMEPROJECTS IN TEXAS.

ow long have you beenusing Knauf Insulation
solutions? We have beenaware of the company foryears, but our partnershipgrew more robust once Knauf Insulation hired theircurrent territory manager. With his help and thepromotion of Knauf Insulation and EcoSeal, we’ve
made great strides improving our clients’ thermalenvelope performance.
Why do you use our products? And which are themost popular? We promote Knauf Insulation’s ECOSETechnology because of its consistent quality. We’re also
big fans of EcoSeal as it’s the best option for any nonfoam insulated home. Even all-foam homes have manyneeds for EcoSeal.
What do you like about Knauf Insulation? We
appreciate the company’s commitment to the entire
building envelope.
Any specific circumstances or projects where clients
always use Knauf Insulation solutions? Whenever
we have a project that we know will struggle to meet
its ACH (air changes per hour) requirements —which impact thermal performance — we strongly
recommend EcoSeal. Whenever we have a home along
the coast, we recommend EcoSeal. Why? Because thesestructures have low tolerances to perform at high level.
If air is allowed into the home it won’t meet rigid testing
parameters or will allow in high levels of moistureleading to mould or mildew.

R O D K AY EW

hy do you use
Knauf Insulation
solutions? We likethe quality, delivery
and the facilities andsupport Knauf Insulation offers. We
also appreciate the fact that Knauf
Insulation keeps up to date with
innovative products and knows themarket in which we work.
What are your most popular Knauf
Insulation products and why? For
most external wall insulation andsolid wall insulation contracts wehave delivered with Knauf Insulation
products. This is due to the support andtechnical specification that is provided.
Due to the way our business runs
our most popular Knauf Insulation
products are Earthwool Loft Rolls,
SUPAFIL 34 and 40 and Timber Rolls.

Are there any specific challenges
that Knauf Insulation has helped
your company solve? We carriedout one of the first hybrid internal/
external solid wall insulation contracts
delivered under ECO (a former
UK government energy efficiencyscheme) with detailed specifications inpartnership with Knauf Insulation.
What has been the most significant
project you have worked onwith Knauf Insulation? We liaisedwith Knauf Insulation on a national
project following the demise of alarge retrofit installer. We ensured
wherever we could that specified sites
had Knauf Insulation installed andmost importantly that those clients
received the service they required inorder to complete, finish and sell theirproperties. It was a joint venture.

WLITHUANIA
SINCE STARTING
BUSINESS IN 1995,
JSC LEMORA HAS
BECOME ONE OF THE
BIGGEST SELLERS OF
BUILDING MATERIALSIN LITHUANIA.
KNAUF INSULATIONPRODUCTS ARECONTRIBUTING TO
THAT SUCCESS SAYS
SALES DIRECTORROBERTAS HINZ.

Which are your most popular Knauf
Insulation products and why?
Glass Mineral Wool with ECOSE Technology
is popular in the assembly of internal woodpartitions and pitched roof frames. The factthat it has no added formaldehyde adds extra
value. The range is also popular in the creationof Passive Houses and A, A+ energy efficientbuildings. We have also started to sell Knauf Insulation solutions — not justproducts — and systems for a range of different applications which helps
us fulfill client needs more effectively.
Are there any significant examples of a particular project challengethat Knauf
Insulation products
have solved?
Lithuania is building
many businesscentres to LEED andBREEAM standards
and customers
say that Knauf
Insulation products
are contributing tosignificant energysaving performance.

R O B E RTA S H I N Z

LIONEL JACQUET IS THE
PRESIDENT OF HAUTDOUBS CRÉER BÂTIR(HDCB) IN FRANCE.
HE EXPLAINS WHY KNAUF
INSULATION’S EXPERTISE
AND INSTALLER-FRIENDLY
SOLUTIONS ADD VALUETO HIS PROJECTS.

UNITED
KINGDOM

A&M ENERGY SOLUTIONS
HAS BEEN USING KNAUF
INSULATION PRODUCTSSINCE 2002. IAN MOLLARD
THE COMPANY’S ECODIRECTOR EXPLAINS WHY.

IAN MOLLARD

Sustainable solutions

hy are Knauf
Insulation products
so popular?
Lithuanian customers
appreciate high quality and when Glass Mineral
Wool with ECOSE Technology was introduced
the market appreciated its natural feel andlack of added formaldehyde or acrylic.
It revolutionised the market. Every year we see
it grow in popularity. For our side, we appreciate
the support and level of expertise provided by
the Knauf Insulation team.

LIONEL JACQUETFRANCEHow long
have youbeen using
Knauf
Insulation solutions?
As a manufacturer of
traditional individual
houses for 34 years, wehave always integrated
Mineral Wool products
into our buildings.
We have used Knauf
Insulation’s ECOSE
Technology for about
five years. We havestandardised its use as
it has the advantage ofcertified performanceand is also better forthe environment.

SERBIADJORDJE BAJILOSERBIAN ARCHITECTDJORDJE BAJILO
FOUNDED DBA
ARCHITECTS IN 2007.
THE COMPANY,RENOWNED FORHEALTHCARE,
HOTEL AND SPORTS
PROJECTS, EMPLOYS
14 ARCHITECTS AND
THREE CIVIL ENGINEERS.

W

hy do you use our products?
We have been using Knauf
Insulation solutions for years,
but intensively since 2010.
They are very high quality and the wide range allows coverageof all requirements on a project at the same time.
What differentiates Knauf Insulation from othercompanies? It’s the excellent technical support we receive.
This is one of key elements that determines the producers
we cooperate with. Knauf Insulation offers a unique levelof support to architects and specifiers. An important
contribution to our cooperation is the development ofKnaufTerm energy efficiency software that is essential during
the production of energy passports. Knauf Insulation has
surpassed the competition in this field and positioned itself
as a strong leader.
Which are your most popular Knauf Insulation products
and why? All Rock Mineral Wool products and recently
Urbanscape Green Roofs.
Have our products helped solve any specific challenges?
We had a few challenging moments in projects whichwere very important for us — such as several McDonald’srestaurants, which had specific façade lining. Together withKnauf Insulation we came to a specific solution that included
contact façade with Rock Mineral Wool.

What do you like
about our products?
The ECOSE Mineral
Wool is odourless andsofter. This provides ourinstallers with exceptional
ease of installation while
ensuring continued
thermal and acousticperformance. In addition,
its binder is based onnatural components
and this limits its
environmental impact.
The naturally brown
colour is also appreciatedby our customers.

What are yourmost popular Knauf
Insulation products
and why? We recently
standardised Knauf
Insulation’s RT Plus
System — Glass Mineral
Wool combined with an
integrated vapour barrier
and aluminum look — as
it allows us to tackle airtightness, thermal andacoustic performanceas well as attic watervapour all in one. Alongwith RT Plus accessories,
this system ensures
optimal comfort.

Are there any
circumstances inwhich you always
use our products?
France’s RT2012 thermal
regulations enforce
performance-related
air-tightness and themountain homes webuild tend to have atticrooms. The RT Plus
system allows us to meetboth construction andregulatory demands
while ensuring comfort.
The system helps us makesignificant savings in timeand effort.