VIVE Tracker (3.0)

FAQ

HTC Corporation

V1.0
1/19/2021

1

HTC Confidential and Proprietary

VIVE Tracker (3.0)

FAQ
V1.0
1/19/2021

HTC CorporationTypeNo.

Common1

How do I connect the dongle to mycomputer?

Question2

How do I charge VIVE Tracker (3.0)?

Answer1.

Connect one end of the supplied USB cable to thedongle cradle, and then attach the dongle to thecradle.
2. Connect the other end of the USB cable to yourcomputer.
When the VIVE Tracker (3.0) battery is low, the status lightwill blink red. It is recommended that you charge the VIVETracker (3.0).
Charge VIVE Tracker (3.0) using the USB Type-C cable thatcame in the box. Connect the USB cable to an HTC power
adapter or connect the cable to a computer’s USB port tocharge the VIVE Tracker (3.0).
When VIVE Tracker (3.0) is fully charged, its status lighteither shows white when off or green when on.

3How do I pair the dongle with VIVE
Tracker (3.0)?

When you turn VIVE Tracker (3.0) on for the first time, itneeds to be paired with the dongle, make sure the dongle
is connected to the computer.
1.

From your computer, open the SteamVR app.

2.
3.

Click> Devices > Pair Controller.
Press the Power button for around 2 seconds. Thestatus light will blink blue.
Wait for the status light to turn green.
In the Controller Pairing window, click Done.

4.
5.

4

5

What does the status light on VIVETracker (3.0) mean?

The status light shows: Green when VIVE Tracker (3.0) is in normal mode
 Blinking red when battery is low
 Blinking blue when VIVE Tracker (3.0) is pairingwith the headset or dongle
 Blue when VIVE Tracker (3.0) is connecting withthe headset or dongle
 Orange when charging

How do I update VIVE Tracker (3.0)
firmware?

1.

2

From your computer, open the SteamVR app.

HTC Confidential and Proprietary

FAQ

VIVE Tracker (3.0)

V1.0
1/19/2021

HTC Corporation
2.

Using the supplied USB Type-C cable, connect the VIVE
Tracker (3.0) to an available USB port on yourcomputer.

3.

If you see, mouse over it to check if the firmware
is out of date. If so, click Update Firmware
Once the Tracker is detected by the SteamVR app, thefirmware update will start automatically4.

5.

When the update is complete, click Done.

Warning: Do not unplug the USB Type-C cable before
the firmware update is finished. Unplugging the cable
could result in a firmware error.
6Why does VIVE Tracker 3.0
automatically turn off?

If VIVE Tracker (3.0) turns off by itself, it could be one of
the following reasons:The battery is drained.
Pairing has timed out after being idle for morethan 30 seconds.
No movement has occurred for more than 5minutes.

You can set how long VIVE Tracker (3.0) waits idle before
turning off. In SteamVR, click Settings > Startup/Shutdown,
and then set the time in Turn off controller after.
7

Can I use more than one VIVE Tracker(3.0) in a play area? What’s themaximum number of trackers that canbe used?

Yes you can.
The number of VIVE Tracker (3.0) units that can be used
depends on the number of free USB ports on yourcomputer, the VR content, and RF interference.
It is recommended to use a maximum of 9 trackers plus 2
VIVE controllers in one play area.

8

Why can't I see VIVE Tracker (3.0) on
SteamVR?

Check that your SteamVR app is updated to the latestversion.

9The Tracker button event does notwork after I connected more than twodevices. What can I do?

You need to migrate and use the SteamVR Input System.
For the latest version of the SteamVR Unity plugin that
supports the SteamVR Input System, go here.
You can also use HTC's in-house integration solution fromthe following:
3

VIVE Input Utility
VIVE Input Utility Wiki.
HTC Confidential and Proprietary

VIVE Tracker (3.0)

FAQ
V1.0
1/19/2021

HTC CorporationTypeSDKTypeHardware

No.
1Question
How do I identify whether VIVE Tracker(3.0) or the controller is being tracked?

AnswerYou can use the class type of the SteamVR SDK to identify if
VIVE Tracker (3.0) or the controller is currently being
tracked.
Yes. You need to apply different coordination settings
based on the position where VIVE Tracker (3.0) is mounted.

2

Does VIVE Tracker (3.0) have adifferent coordination systemcompared to the controllers?

3How can I replace the controller withVIVE Tracker (3.0) if I already created
content meant for the controller?

4

The Power button of VIVE Tracker (3.0)
maps to which button on the VIVEController?

5

Why is tracking lost after I connected
VIVE Tracker (3.0) to another USB
device using a USB cable?

When you connect VIVE Tracker (3.0) to other devices thesupport USB host, it enters data sending mode and sends
tracking data to that device instead.

No.
1

Question
What is in the downloadable 3D CAD
file for the VIVE Tracker (3.0)?

Answer
The ZIP package contains the .IGS and .STP files for VIVE
Tracker (3.0). It is not a requirement to use them, but they
are helpful when using 3D modeling software.

You need to apply different coordination settings based onwhether VIVE Tracker (3.0) is mounted on the same
position as the controller.
If the position of VIVE Tracker (3.0) is different, you need torecalibrate for it.
The Power button of VIVE Tracker (3.0) maps to the Systembutton of the controller.

For details, go to VIVE Developers.
2

What is the battery capacity of VIVE
Tracker (3.0)? And maximum input
charging current?

VIVE Tracker (3.0) has an embedded 740mAH battery.
The maximum charging current is 700mA with a 5V1A ACadapter.

3

Does the USB Type-C port supports
charge only? or charge and sync? Andcan VIVE Tracker (3.0) be used while
being charged?

The USB Type-C port is compliant with USB2.0
specifications and supports charging and datasynchronization.
Yes, VIVE Tracker (3.0) can be used while being charged

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