AKO ROYAL HOTEL

Provisions Governing
Accommodation Agreements
Application of Provisions
Article 1. Accommodation contracts and related contracts to be entered intoby this hotel shall be in accordance with these provisions and particulars
not provided for in these provisions, shall be made in accordance with thelaws and customary practices.
2. Notwithstanding the previous paragraph, this hotel may enter into special
agreements to the extent that they will not run counter to the spirit of theseprovisions, the laws and customary practices.
Rejection of Accommodation Requests
Article 2. This hotel may refuse to provide accommodation in the following
circumstances:(1) When the accommodation request does not come under these provisions.
(2) When this hotel is booked full and no room is available.
(3) When a Person seeking accommodation is deemed liable to conduct himself
in a manner contrary to that provided in the laws or the maintenanceof public peace and good morals, through his stay in this hotel.
(4) When a person seeking accommodation can be clearly detected as being
afficted with an infectious discase.
(5) When requested to bear a special burden, as regards the accommodation.
(6) When this hotel is incapable of providing the accommodation due tonatural calamities, damage to its facilities and other unavoidable causes.
(7) When it falls under Prefectural Ordinance.
Clarification of Name etc.
Article 3. When this hotel has accepted a request for accommodation inadvance of the day of occupancy (hereinafter called request for accommodation reservation) it may request the person making the reservation to clarify
the following particulars, within a designated period.
(1) Name, sex, nationality and occupation of the person (s) occupying theaccommodation.
(2) Other particulars deemed necessary by this hotel.
Reservation Deposit
Article 4.
When this hotel has accepted a request for reservation of accommodation, it may request the payment of a deposit, limited to charge ofaccommodation for the period of stay(when the period of stay is over 3days, it
shall be for 3days) within a designed period.
2. When the deposit in the previous paragraph comes within the scope of thefollowing articles, it shall be made to cover the cancellation charge with anyremainder refunded.
Cancellation of Reservation
Article 5. When the person making the reservation cancels the whole or apart of the reservation made, this hotel shall receive payment for the cancellation as stipulated in the cancellation charge, shown hereunder. However,this provision shall not apply to parties (referring to groups with 15 paying
members and more the same hereafter) up to 10% of its number, as of 2daysprior to occupancy, (when this hotel has accepted the reservation later than
this date, then the date of acceptance shall apply)-with fractions counted
as whole-when such cancellation was made for a portion of the group.
CANCELLATION CHARGE(1) Ordinary guests
a. When cancelled on the day before occupancy:
20% of the first day accommodation charge per personb. When cancelled on the day of occupancy:
80% of the first day accommodation charge per person(2) Group Guests
a. When cancelled from 9 days to 2 days before occupancy:
10% of the first day accommodation charge per personb. When cancelled on the day before occupancy:
20% of the first day accommodation charge per personc. When cancelled on the day of occupancy:
80% of the first day accommodation charge per person
2. This hotel may consider the reservation for accommodation as having beencancelled by the person making the reservation, when the guest(s) does notappear by 10:00 p.m. of the day of occupancy and when he has not contacted
this hotel beforehand. (When the hour of arrival is more or less stated, thenit shall be 2 hours after that hour.)
3. When the reservation has been considered as cancelled, in accordance withthe previous paragraph, but if the guest is able to show that his failure toappear without contact was due to the delay or non-arrival of the train. airplane or other public conveyances and not to any cause due to him, this hotel
will not receive the cancellation charge.

Article 6. In addition to that provided for elsewhere, this hotel shall be enabled
to cancel the reservation for accommodation in the following circumstances:(1) When it comes under clause 3 of 7 of article 2.
(2) When the clarification of paticulars in clause 1 of article 3 has beenrequested and not complied with, within the designated period.
(3) When payment of the reservation deposit, stipulated in article 4 paragraph
1, has been requested and not complied with, within the designated period.
2. When this hotel has cancelled the reservation for accommodation, inaccordance with the previous paragraph, it shall refund any deposit
receive for the reservation.
Registration
Article 7. Guests shall register the following particulars with this hotel at thefront office, on the day of their arrival.
(1) Particulars stated in clause 1 of article 3.
(2) In the case of foreigner, his passport number, place of landing and dateof landing in Japan.
(3) Day and hour of departure.
(4) Other particulars deemed necessary by this hotel.
Check Out Time
Article 8. The hour for vacating the room by the guest (check-out time) shallbe 10:00a.m.
2. The previous paragraph notwithstanding, this hotel may accede to the useof the room beyond the check-out time. In such a case, there is an additionalcharge as listed here under.
ADDITIONAL CHARGE(1)Until 3:00p.m. ...... 30% of room charge(2)Until 5:00p.m. ...... 50% of room charge(3)After 5:00p.m. ...... A full room chargePayment of Bills
Article 9. Payment of bins shall be made in Japanese currency or credit cards
and coupons recognized by this hotel at the front office, at time of theguest's departure. If you stay over 3 days, please pay every 3 days.
2. Notwithstanding the previous clause, please pay the bill when requestedby this hotel.
3. Guests shall pay for the accommodation from the commencement of occupancy, even when he voluntarily chooses not to use the facility.
Observance of Rules
Article 10. Guests shall observe the rules established by this hotel and posted
within this hotel.
Rejection of Continued Occupancy
Article 11. This hotel may reject the continued occupancy of the room, evenfor the period accepted, in the following circumstances:(1) When it comes under clauses 3 to 7 of article 2.
(2) When the guest does not observe the rules stated in previous article.
Responsibility on Accommodation
Article 12. The responsibility of this hotel concerning accommodation shallstart from the time the guest is registered at the front office or when heenters his room, whichever is the earlier, and terminates at the time heleaves his room to depart.
2. When the guest can no longer be accommodated due to reasons for which
this hotel is responsible, the hotel shall arrange to secure accommodation of
the same or similar standard for the guest at facilities elsewhere, excepting
cases of natural calamities and other causes making its observance difficult.
ln such a case there shall be no charge to the guest for the accommodation at
this hotel for the day.
The Business Hours of Facilities
Article 13.
(1) Japanese Restaurant JURAKUTEI
Lunch......... 11:30a.m. to 2:00p.m.
IDinner...........5:00p.m. to 9:00p.m.
(2) Tea & Restaurant ITALIAN TOMATO Cafe
7:00 a.m. to 8:00p.m.
2. The hours given in paragraph 1 and period given in the previous paragraphare Subject to temporary changes at short notice.