Social & Environmental Report 2006

Social performanceWith the Society

In order to perform its due social accountability as a corporate citizen, the FDK Group is committed to establishing aclose relationship of trust with its shareholders, customers and other stakeholders, and thrives to bring a sustainable andabundant society come true while achieving development of the company and society as a whole.

Communication with Shareholders and Investors
The FDK Group values on the relationship of trust with its shareholders and investors. For this purpose, it will disclose corporate
information in a timely, legal and appropriate manner to enhance transparency of corporate management. By doing so, the FDK Group
tries to augment its corporate value and obtain high evaluation from the society.

Information Disclosure

Relationship with Customers

Environmental Protection
Activity Report

Recognizing that accurate and timely disclosure of corporate
information to shareholders, investors and securities analysts isthe basics for keeping the security market in strong condition,
the FDK Group is committed to disclosing information inaccordance to the timely information disclosure rule of the Tokyo
Stock Exchange Market and to issue it in both English andJapanese versions as a rule to facilitate information provision tostakeholders in overseas.

The FDK Group is committed to disseminating its corporate
information to the investors and the society through various IR
activities such as accepting interviews from various institutional
investors, securities analysts and mass media, making a visit tooverseas investors, utilizing the company s website, issuing anews release to mass media.
For our shareholders and investors, an interim ﬁnancial statement
and a business report are sent out after mid-term and year-end
ﬁnancial settlements. The statement and report are uploaded
promptly on the company s website. By doing so, a fair information disclosure is ensured to our shareholders and investors.
In our website, business performances, the latest information on
business performance and products, a ﬁnancial settlement ﬂash
report, a business report and other information are disclosed andaccessible by public.
The FDK Group will enhance its IR activities taking into consideration various comments, inquiries and opinions given to us
through our website, by phone and by fax, as well as otherﬁndings obtained through conducting interviews.

Social performance

The FDK Group set up Corporate Communication Oﬃce in April
2001 to improve the quality of information provided to its shareholders and investors. In addition to the conventional disclosure of information at the right time, the oﬃce aims at facilitate
understanding of the FDK Group by its shareholders andinvestors through issuing a news bulletin in order to promptly,
comprehensively and accurately disclose corporate information tothem. The information disclosed by the news bulletin may include
product development, establishment of oﬃces and other relevant
information. By disclosing relevant corporate information, theoﬃce works for enhancing the company s corporate values.

Communicating with Shareholders
and Investors

Management andOrganizational Structure

Establishment of Corporate
Communication OfficeSite Report

Under the belief of customer satisfaction ﬁrst, the FDK Group is committed to manufacturing products that can comply with the requirements of customers. Utilizing the technology nourished for more than 50 years of FDK s history, combined by electronic materials suchas ferrites and ceramics FDK excels at as well as the latest technologies, the FDK Group continues to respond to the requirements ofcustomers.

Communication with Customers
In order to strengthen two-way communication with customers
all over the world, a website has been in operation since 2003.
The website is open to customers for making product-speciﬁc
inquiries and provides simple and easy-to-understand productinformation.
A customer center is also open to customers who inquire about
Fujitsu batteries, which are consumer products, to deepen therelationship of trust with our customers. The opinions andcomments received by the center are accumulated and fed backto future product development processes for improvement inorder to provide better products and services to our customers.

Fujitsu Battery Customer Center System
Customers
ResponseInquiries(comments, questions, complaints, etc.)

Customer Center
Investigation results

Information provision/Request for investigation

Sales functions
Quality control divisions
Technology divisions
Manufacturing divisions
Collection, analysis, utilizationand improvement of information
Enhanced quality and services
08Social performanceWith the Society

Securing of Product Quality and Safety
In order to respond to the requirements of our customers, theFDK Group values on product quality in the manufacturing
activities. Quality and safety of products manufactured by theFDK Group are assured by Quality Assurance Div. in cooperation with each department and site, in order to meet the levelthat customers require. As a part of the quality and safetyassurance activities, quality management system is set up andoperated at each site to maintain and improve the product quality at each phase from research, designing, manufacturing, distribution and to sales and service. All of the sites of the FDKGroup are certiﬁed as ISO9 0 0 0 (international managementsystem) compliant.
More precisely, all FDK Group sites are instructed to observe thefollowings.
●

●●

●

To reﬂect quality requirements of customers
To secure safety of products
To comply with relevant laws and regulations
To prevent occurrence and recurrence of quality problems

Among them, the safety of products is proactively addressed byestablishing the FDK Product Safety Charter. Should a quality
problem happen in our products and services provided to ourcustomers, or should the occurrence of a problem is expected,
the information will be promptly communicated to all the departments and sections and conﬁrmed and examined at the Management Council to minimize the damage.
The history of quality problems are appropriately reﬂected to theassessment and conﬁrmation items in product design stages toprevent a recurrence of them. These activities are appropriately
put into practice in the quality management system.

Product Safety Promotion Chart
FDK Group

Product Safety Promotion Committee

・・・・
Each Division

Product Safety Implementation Committee

As to the designated chemical substances, the control and management of them are addressed in the company s quality management system in cooperation with the Committee for ProductsContaining Hazardous Chemical Substances.

Information Security and Protectionof Personal Data

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The FDK Group promotes appropriate use of information andprevention of information leakage by establishing 6 in-house rules
such as Information Management Rules established in December 1999 and Information Management Rules for Personal DataManagement established in February 2003.
We also establish Policy for Protection of Personal Data that
describes how personal information is protected and publish it onthe website. In order to ensure appropriate operation of theseregulations and policies, an Information Management Handbook
is distributed to all employees to raise awareness of the importance of protecting personal information.
In FY2005, the FDK Group updated the personal informationrelated regulations to meet the requirement of the Act on theProtection of Personal Information enforced on April 1, 2005. Inorder to prevent leakage of information from PCs, all PCs are
password-protected, and a software to encode data stored in thehardware is installed in the PCs to be taken out of the company.

Information Management Regulation System
FDK Group Corporate Conduct Guidelines
Company rules
Information Management Rules
Information Management Rules
for Personal Data Management
Confidentiality Third-Party Confidential-related rules Information Rules
Confidential information
management rules

Information
management
handbook

Information System Security Rules
System-related rules PC/Network Utilization Rules

Fair Trade Practices
The FDK Group practices fair, impartial and free procurement
activities in accordance with the relevant laws and places ourbusiness partners as partners for enhancing corporate values
with each other as well as for co-existence and co-prosperity. All
procurement activities of the FDK Group are done in accordancewith the procurement management rules in order to execute theclear criteria and procedure of all procurement activities.

Cooperation with Business Partners in Procurement

The FDK Group addresses reduction of hazardous chemical substances used in its products and development of green products.
These should require cooperation of our business partners. For
this purpose, the FDK Group is strengthening cooperation withthe business partners in green procurement and supply chain
management activities to fulﬁll the social accountability.

Green Procurement

In order to provide eco-friendly products, the FDK Group will
promote green procurement of raw materials, parts and packaging materials used for the products. Please refer to P18 for thedetails of the environmental managing system on the side ofbusiness partners.

Social & Environmental Report 2006

Basic Attitudes for Procurement

With our Employees

Management andOrganizational Structure(1) To ensure providing safe and quality products under the principle of co-existence and co-prosperity with the business partners(2) To thoroughly understand the basic environmental protection policy stipulated in the FDK Environmental Charter and to procure
items that contribute to the reduction of environmental burdens(3) To select business partners using fair criteria to promote fair and lawful procurement activities(4) To thoroughly understand and follow procurement-related laws and regulations and to conduct businesses respecting the laws andregulations as well as social norms

Personnel System

Education and Training System
The FDK Group provides various education and training systems
to employees such as orientations to the new recruits, mass training sessions to each layer of employees and skill and specialized
trainings for the acquisition of technical knowledge and skills. In
2001, an e-Learning system was introduced for the employees tostudy at their convenience, and has been in operation on thecompany s intranet. The e-Learning includes basic course suchas product knowledge, language and basic PC handling. TheFDK Group also opens correspondence education courses, whereapprox. 130 courses including business skills, languages, liberalcultures, hobbies, health and other broad study areas. The correspondence education courses are half-a-year courses open to theemployees and their family members.

The FDK Group promotes various activities so that all employees
can work healthfully and safely. As to the safety, the Central
Health and Safety Committee is held with the participation of
the representatives of the company and the labor union wherepolicies relating to the safety and health of the company as awhole are decided, disaster preventions, conﬁrmations of conditions of disasters, if happened, and measures against the disasters
are implemented. The safety and health at the level of each oﬃce
are ensured by conducting a safety and health patrols, holding
Health and Safety Committees in accordance with the company
policies.

Pregnancy, Child Care and Nursing Needs

Site Report

Sustainable Improvement,
Sense of Achievement of Better Tomorrow,Self-Conﬁdence, Pride and Joy of Life to All

Safety and Health Management

Environmental Protection
Activity Report

One of the basic philosophies of the FDK Group is to establish acorporate climate where each employee is proactively involved inworking. The basic concept in the company s personnel system
includes to respect people who values on creativity and innovation and who dare to challenge everything enthusiastically andto proactively get involved in raising business performances ofthe company to connect them to the growth and happiness of thecompany and its employees.
In FY2000, the FDK Group updated the personnel evaluation
system, job class system and other basic personnel management
systems. Since then, the company has proactively promoted thefollowing activities: to encourage all employees to take part in therealization of the management target autonomously and independently; to align vectors of all employees to the policies andtargets of the organization; to conduct fair personnel evaluationand treatment that are acceptable to all employees.

Social performance

The FDK Group develops skilled workers that can support the management of the company as the main actors of its corporate activities.
It also aims at establishing safe workplaces free of any disasters for the health of employees and becoming a company that can enjoy
trust of the public.

The FDK Group provides its employees with various assistances
including annual paid holiday, paid leave accumulation system,
maternity leave and shorter working hours, nursing leave andshorter working hours, so that they can make family and working
compatible. The accumulative paid holidays can be taken for longtime leave due to illness and other reasons.
The employees can also take special holidays to take part involuntary activities as a part of contribution to the society.

Mental Health
Health Management Oﬃce is responsible for regular medical
check-ups and providing health maintenance and promotion
guidance for the employees. An industrial physician is stationed
in the health consultations to grasp and understand the healthconditions of employees. Should an employee be found as having
health problems, the industrial physician, the Personnel Department and management are in cooperation with each other to takeappropriate measures for the employee.

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