20 April 2021
SIGLOC-online 2021 March Feedback Questionnaire Results--- Summary --COIL Promotion OfficeOsaka City University, Japan

Information on respondents:●

28 participants out of 30, who attended SIGLOC-online 2021 March program held from 10 March to 24
March 2021●

Respondents’ countries in residence and universities
County in Residence
Indonesia

University

Number of Respondents

Heriot-Watt University, Malaysia

1

Osaka City University, Japan

3

Osaka Prefecture University, Japan

1

Philippines

De La Salle University, the Philippines

6

RussiaSt. Petersburg State University, Russia

4

SerbiaSt. Petersburg State University, Russia

1South Korea

St. Petersburg State University, Russia

1

Andrews University, the USA

2

Kwame Nkrumah University, Zambia

8

University of Zambia, Zambia

1

Japan

USA
Zambia
Total

Total

1

28

Part 1: Overall Rating
Category
Overallevaluation

Question
1. How likely would you
be to recommend
SIGLOC-online to afriend or colleague?

2. Explain the reason for
the rating above.

Answer

NPS (Net Promoter Score) = 60.7
Most participants were satisfied with the program and received goodstimuli through the experiences in a multinational / cross-cultural learning
environment. (The word “eye-opening” stood out, for example.)
Participants’ comments indicate that● they enjoyed interaction, communication with participants from othercountries● their experiences were helpful to gain understanding of issues fromdifferent perspectives.
On the other hand, many of them felt they needed more time to complete
the tasks well. Someone mentioned it was better to narrow down thenumber and kind of learning platforms used to one to two.

Part 2: Program Organization
Category
Expectation

Question
1. What made you decideto participate in SIGLOConline?

2. What did you expect tolearn from SIGLOConline program initially?

Pre-course
Procedure

3. Give comments on precourse procedures (i.e.
application process, precourse guidance, precourse assignment and soon.)AnswerMost of the participants stated that:
1) they were interested in finding social issues and developing solutions,2) they were interested in Global warming & climate change,3) they were willing to work and exchange ideas with friends from othercountries.
Some reported that:4) recommendation from professor or friends,
was their reason for participation.
Their initial expectations were summarized to:1) learn more about climate change and ways for mitigating it,2) know different perspectives on global warming and its solutions3) know about other countries and culture, and4) work with students in other countries.
Two (2) of them were thinking that this program could be like a“Hackathon” company program for selecting students to be granted forstudy or doing social projects.
Most of them answered that instructions in the pre-course procedure werebasically clear, but they didn’t have enough time for doing pre-course
assignment and having self-study on sub-themes before the program.
Below are their major comments.
● Information was given a bit late, causing preparation to be a bit morerushed and making completing assignments more difficult to finish.
Also allow me to research beforehand on the topics.
● Tasks needed more time to read and analyze before submitting. In
future, may the organizers consider the relationship between quality
work/report against short interval of task due dates.
● Pre-course session was long.
● It was a little tough to get adjusted to all of the new software.
● Individual timetable initially asked from us serves no purpose as it2●
Programlengthwas not used.
There was no time for us to chat with colleagues in the same teamprior to the program.

4. Choose the mostappropriate one for the
program length(including weekend
activities).

42.9% of respondents answered that a 2-week program was appropriate,while 35.7% preferred longer than 2 weeks.

Preferable
month of the
year

ICT &
Software

5. For those whochose ”others” above,
specify the appropriate
length for this program.
6. Choose the convenientmonth(s) for the students
in your school toparticipate in this kind of
program. You can selectmore than one.

7. What are the pros andcons of learning online
compared to participating
in an actual study-abroad
program/training?

N/A

August, September and April are preferable months.
Pros:● Easy to participate / attend classes from any location● Greatest possibility for people who may not be able to travel abroad● Can work in personal schedule● Low/minimal cost
● Work can be viewed/processed at any time.
● ICT skills are developed● Not necessary to stop studies at the university● Work can be recorded digitally and communicated in writingCons:● Time difference (difficult for having synchronous session)● Can't go to Japan to experience culture, atmosphere, actual sceneries● Can't communicate well to those with slow Internet connection● Face-to-face reaction would really be more immersive● Disturbed by daily issues and life obligations at home
● There may not be a good bond among students comparing to face-toface3

8. Give some comments
on what was difficult
and/or needs to be
improved regarding thecommunication
environment and software
applications that wereused in the program.

9. For those who utilize
the "pay-as-you-use"system, approximately
how much did you spend
for connecting theInternet and/or mobile
phone services forattending SIGLOC-online
in the last two weeks?

The biggest concern was the time given to the participants to complete theirtasks. Others stated comments on softwares used in the program,communication with colleagues and time management dealing with otherdaily activities. Below are the major comments:● Timeframe was too little to do research and come up with a good reportwith quality● Use Discord or WhatsApp instead of Slack● Some students weren't very participative● Screen the participants based on their IT resources● Length of the program should be extended.
● Don't let European students communicate with Asian students● Some slides would be overwritten by other students.
● Delete the old threads on our Slack platform so that each SIGLOC
program has only its threads. eg March 2021 only
● How to handle tasks simultaneously both from my school and the
SIGLOC program
It seems that only students in Zambia used a pay-as-you-use system costing
approx. $10 to 280 but the average was around $20.

Part 3: Sessions
Category
Sub-Themes

Session 1

Question
1. Which theme did you
study in Session 1 and 2?

Answer
Theme 1: Global / Minimal Supply Chain - 15 respondents
Theme 2: Local Community - 13 respondents

2. What do you think
about the theme you were
engaged in?

Most participants mentioned that these themes were interesting andimportant to study. Major comments were as follows:● It was interesting to study new topics.
● They gained new knowledge.
● They have to/would like to learn more about those topics.
● These topics have to be discussed more.

3. How are you satisfied
with overall work on
Session 1 (contents andtasks) ?

4. Give comments on thetasks and volume of
Session 1.

Most of the participants were satisfied with the contents of the tasks, while
they thought they needed more time to understand the contents properly
and complete the tasks with quality. Major opinions were as follows:- About the tasks● interesting, good, helpful, educative...etc.
● they could gain background knowledge● the debate was helpful to gain both perspectives- About the volume● they felt they needed some more time to understand the key concepts

4●●Session 2

5. How are you satisfied
with overall work on
Session 2 (contents andtasks) ?

6. Give comments on thetasks and volume of
Session 2.

Session 3

properly
the deadline should be extended more (at least 3-5 days) between eachtask
it was quite hard if all group members can't be engaged

As with question 4, in general the participants were satisfied with thecontents, while they felt they needed more time for completing the tasks.
Some people seemed to wish for more group work than independent work.
On the other hand, there was someone who mentioned that this session was
the easiest because the tasks were to be done independently. Major
comments were as follows:- About the task
● learned a lot from groupmates● various perspectives were gained- About the volume● a little rushed● need more time (at least 3-5 days) between each task

7. How are you satisfied
with overall work on
Session 3 (contents andtasks) ?

8. Give comments on thetasks and volume of
Session 3.

The participants were highly satisfied with the contents, while they felt
they needed more time for completing the tasks. In addition, many of themseemed to think that this session was the most interesting as well as themost challenging in all sessions. Major comments were as follows:- About the task
● incredible, interactive, educative and practical● the most creative / interesting / best tasks / part in all sessions● the most challenging and the most interesting● most interesting and also most difficult / time-consuming● they think they would like to discuss issues and solutions more
● presentations were interesting- About the volume● they needed more time (at least 3-5 days) between each task
● few tasks but large in volume● hey had to work in a hurry to complete the tasks

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Group work

9. How enough did you
have interaction withyour group members tocomplete each session?

10. You were working incross-national groups in
Session 1 and 2, and ingroups of the same
university / country in
Session 3. What do you
think of this type ofgrouping?

These types of group work were well received by most participants, as
below:● excellent● wonderful● good and great idea
● the best part of SIGLOC● both types were important and necessary
Major comments on cross-national groups:● enjoy working with friends from all over the world● nice getting to know about people from other places● good for learning other cultures and meeting new people● good to learn about other countries● the country does not matter if you work with the people responsible
and confident
Major comments on groups by each country:● easier to work with people with the same time zone
● participants from the same country use ideas learned from othercountries to reflect on and address their local issues● it was good to have a group of participants from the same country in
the final session because we could wrap up issues and solutions using
the native language.
Comments on difficulties with group work:● the difficulty lies in whether the group members are performing ornot● negatively affected by the late submissions of other group members

11. Give comments ongroup work.

Participants overall think that group work was effective for learning andthey enjoyed it. On the other hand, major difficulties are considered to lie
in the time difference, and in the difference in participation of each member
mainly caused by problems with their ICT environment.
Positive feedback:● it went well
● awesome● exciting● successful● fruitful● effective for learning● enjoyed group work
● able to share ideas and learn a lot from group members● learned many useful things about topics● hard working, motivating and bring out the best in one
Feedback on difficulties / something to be improved:

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●
●

12. Give comments on
the responsibility and roleof group leaders.

Teaching
Staff &
Instructions

time difference was a challenge.
tough / challenging because of ICT environments of other members(e.g. who do not have laptops)● Some of the tasks did not feel like group work since having been done
asynchronously; this lessened the experience of really working withpeople of different cultures although being able to complete the tasks.
● Not all members are able to work as team members.
Many of the participants seemed to understand more deeply about
leadership through SIGLOC. Major comments were as below:● to coordinate group members● to motivate colleagues● to make sure for the group to meet deadline● to encourage advancement in tasks● being a leader was a good experience● not a boss of other members but someone to coordinate and make surethat everything works

13. Did you have clear
instructions for eachsession? (i.e. CANVAS
modules, worksheets)

14. Did you have good
support from teaching
staff?

15. Give comments on
interaction with teaching
staff.

Almost all participants were satisfied with the interaction with teachers andseemed to feel like being well supported.
● supportive / attentive / helpful / encouraging● accommodating / friendly / nice / kind
● approachable / felt supported / quickly responded● always ready to answer questions promptly and fully● satisfying● it will be good if the staff give insightful comments every now andthen on the docs for the tasks

7Part 4: Cultural Activities
Category
Satisfaction

Question
1. How are you satisfied
with Cultural Activities A:
Cultural Exhibition byTeam?

Answer

2. How are you satisfied
with Cultural Activities B:
My One slide, Photoshowcase on Slackchannel, Quiz on Slackchannel, etc.?

3. How are you satisfied
with naming your own
team and making its logo?

Activities

4. Give comments on
Cultural Activities.

Most students overall seemed to enjoy the cultural activities. The major
things requested were more time and face-to-face / synchronous activities.
Positive feedback:● interesting / fun / satisfying● make program funnier and more interesting● learned a lot about various cultures● insightful / keen to learn● interactive activity● one of the most exciting parts of the program● great addition / aspect / opportunity
Something to improve:● Not communicate / interact much
○ due to other demanding academics in college○ especially not with Zambian students○ cannot adjust time difference○ a bit lackluster (only editing slides)● The time was too short○ not knowing team members○ need more attention given to cultural activities● Want to do a face-to-face activity (Synchronous)● Want more variety in exhibited contents (other than food and places)● Need cultural activities to change people's perspectives on certain
cultural aspects, etc.

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Team
Leader

5. Give comments on
responsibility and roles ofteam leaders.

Positive Feedback:● worthwhile / fulfilling● great experience● very important● set the right course● organize issues● great responsibility to lead a team● things went well thanks to sub leaders● very creative and innovative● open to ideas / very approachable● amazing● did a great job● helped to stay on target● gave the instructions
Something to improve:● not easy / tough● busy due to other academics / tasks for sessions● not active to participate

Part 5: Overall Reflection
Category
Gains

Question
1. How did you realize
your attitude towards
social issues has changedin the past two weeks?

2. Give a word, phrase or
one sentence of the maintakeaway from yourSIGLOC-online
experiences.

3. What have you gained
from SIGLOC-online？

Difficulties

4. What difficulties did
you have in working in
SIGLOC-online?

AnswerAlmost all participants gave positive responses. Below are the majorstatements:● More aware of and interested in the social issues and possible solutions
that my country could take
● Multi-dimensional views on social issues● Individuals can / should move / want to do something to society● Became to pay attention to my surrounding issues● Wide view of sustainable development● More active and opened to others● Knew other perspectives from friends in other countries
Almost all participants gave positive responses. Below are the major
words:● Awesome / excellent (4 respondents)● Collaboration / cooperation / cross national (4 respondents)● Expand perspectives (2 respondents)● Individuals can do it!
● Small step is important
Almost all participants gave positive responses. Below are the summaries:● New perspective on social issues / new knowledge● How I can make a change as an individual by making necessary
behavioral changes which I can start today● Experience of working / interacting with people in other culture● Still much hope left for the future of mankind● Communication & technology skills
Major difficulties were;
1) communication with inactive or disconnected members, and2) managing work schedules to balance their study at university with daily
life concerns.
Some reported discussion in English, poor performance of PC & Internet,
and unclear information on tasks given.

9Any othercomments

5. Any other comments
and/or suggestions?

Positive comments like below were stated.
● Thankful to teachers● Good experience● Hoping to influence others to work together for solving issues● Want to be part of this program again next year
Suggestions stated here were:● All team members should meet at least once for cultural activities.
● Critical comments from teachers on the work are necessary● Select students who have minimal ICT skills and environment as wellas will for overcoming issues● This type of online program should be introduced in Zambia● Make time longer to complete tasks with better quality● Better to have a game or ice-break at the start of every session● Create a group of SIGLOC Alumni students. Alumni should take partin arranging collaboration with government and other organizations ineach country

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