SUCCESS STORYThe United Nations Industrial
Development Organization(UNIDO)
Industry• Non-profitSolution• OpenText™ Extended ECM for SAP® Solutions

Results
Streamlined decision-making andshortened approval cycles frommonths to weeks
Digitized the distribution of
documents, such as contracts
and budgets, to provide faster
access to funds
Accelerated enterprisecontent processes with
automated workflows
Ensured documents are available
at the right place and time byautomating document delivery andreturn in more than 130 countries

UNIDO accelerates inclusive andsustainable industrial development inover 130 countriesOpenText Extended ECM for SAP enables UNIDO to automate and integrateenterprise content processes“OpenText solutions integrated withSAP supports our core businessand administrative processes—it iseverywhere in our organization and helps
us deliver on our mission. With OpenText
Extended ECM for SAP Solutions, it’s now
faster and easier for our people to find thefiles and information they are looking for.”Peter HolzleitnerTeam Leader, ECM and Infrastructure
United Nations Industrial Development Organization

UNIDO accelerates inclusive and sustainable industrial development in over 130 countries

The United Nations Industrial Development Organization(UNIDO) is the specialized agency of the United Nations that
promotes industrial development for poverty reduction, inclusive
globalization and environmental sustainability. UNIDO projects
range from water management training in Morocco and creating
industrial parks in Senegal to deploying a corporate social
responsibility program in China’s construction sector. The
organization provides support for over 850 ongoing development
projects, implementing approximately $200 million USD per year.
Building resilient infrastructure and fostering innovation involves
complex challenges. Sharing important documents, such as contracts
and budgets, among organizations and around the world was often
time-consuming and complicated, while incomplete or missing data
could delay project completion and increase costs. UNIDO wanted
to simplify and streamline enterprise content processes and reducemanual and inefficient tasks.
With OpenText™ Extended ECM for SAP® Solutions, UNIDO
automated and integrated enterprise content processes to improve
efficiency and enable a single version of the truth. The solution
connects documents to key business processes that are central
to ongoing development projects in more than 130 countries. Itensures that documents are available at the right place and timeby automating document delivery and return. This helps streamline
decision-making and shortens approval cycles from months to weeks.
Among other things, this led to faster access to funds.

The seamless integration into SAP offered by the OpenText solution
was a key feature for UNIDO, providing easy navigation for its users
between the various related business objects.
Extended ECM for SAP also enables UNIDO to provide fulltransparency of documentation to foster public awareness of UNIDO
and its programs. Member State Representatives can easily accessthe system through an extranet, where selected documents areavailable automatically to external stakeholders.
Leveraging the OpenText solution assists UNIDO to better focus on
its overall mission, helping make a difference in the world. “OpenText
solutions integrated with SAP supports our core business and administrative processes—it is everywhere in our organization andhelps us deliver on our mission. With OpenText Extended ECM for
SAP Solutions, it’s now faster and easier for our people to find thefiles and information they are looking for.” said Peter Holzleitner,
team leader, ECM and Infrastructure, United Nations Industrial
Development Organization.

About OpenText
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through market leading information
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visit opentext.com.
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