Companion 5TM

User Manual (English)

Companion 5User Controls & System Status Indicators
Type BF applied part (degree ofprotection against electric shock).
Reg. # 5333

Internal Symbols

02

Oxygen Output

I/O On/Off Switch
No serviceable parts inside. Do notopen cover.

Council Directive 93/42/EEC; concerning
medical devices
Authorized representative in theEuropean Community
IEC 60417

ISO 7000; Graphical symbols for use on
equipment—Index and synopsis
Storage or operating temperature
limitation range Reg. # 0632

Class II Equipment, Double Insulated Reg. # 5172
ETL Certification
Safety agency for CAN/CSA C22.2
No. 601.1 M90 for medical electricalequipment

Storage humidity range
Reg. # 2620
Name and address of manufacturer.
Reg. # 3082
Date of manufacturer. Reg. # 2497
Catalog Number. Reg. # 2493
Serial Number. Reg. # 2498
This way up. Reg. # 0623

FCC Notice
21 CFR 801.15: Code of Federal Regulations
Title 21
Federal law restricts this device tosale by or on the order of a physician.
Council Directive 2012/19/EU: waste electricaland electronic equipment (WEEE)
WEEE

Fragile, handle with care. Reg. #0621
Keep away from rain, keep dry. Reg.
# 0626
Read user’s manual before operation.
Reg. # 1641
Stacking limit by number. Reg # 2403
ISO 7010: Graphical symbols—Safety colors
and safety signs—Registered safety signs
The instruction manual must be read.
Reg. # M002
Warning. Reg. # W001
Keep away from open flame, fire,
sparks. Open ignition source andsmoking prohibited. Reg. # P003
Do not smoke near unit or while
operating unit. Reg. # P002

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IEC 60601-1: Medical electrical equipment Part
1 General requirements for basic safety andessential performance

IPX1

Drip Proof Equipment-IPX1: The
Companion 5 provides protection
against the harmful effects of theingress of liquids. (IPX1, per IEC
60529)FCC NOTICE:

This device may contain CYBLE-022001-00, including the antenna 2450AT18B100 from Johnson
Technology, complies with par 15 of the FCC rules.
The device meets the requirements for modulartransmitter approval as detailed in FCC public Notice DA00-1407. Transmitter operation is subject tothe following two conditions (1) This device may
not cause harmful interference, and (2) This device
must accept any interference received, includinginterference that may cause undesired operation.
This product may be covered by one or more patents, US and international. Please visit our website
below for the listing of applicable patents. Pat.:www.caireinc.com/corporate/patents/ .

Companion 5
Quick Start Guide
1 Unpack Your Companion 5

Companion 5

2 Getting to Know Your Companion 5
Review all Warnings, Cautions and additional device information in the rest of this manual. Become
familiar with the key features of the Companion 5
and the User Control Panel.

FRONT
Outer
Case

Power
SwitchLED
Display

OxygenOutlet
Barb

Hour
Meter

Flow
Meter
Humidifier
BottleSupportStand (Bottle
optional)

BACK
Carrying
Handle &Air Intake
Location

Cooling
Air Intake
Location

Air Intake
Location

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Companion 5
The Companion 5 Components
Outer Case

Durable plastic case that encloses
and protects the inner componentsof the CAIRE Companion 5.
Power Switch ON/OFF power switch used toinitiate or stop power supply to theunit. The ON position is indicatedby the “l” symbol, and the OFF
position is indicated by the “O”
symbol.
Outlet Barb Oxygen exits the Companion 5
here after it has been filtered andconcentrated. Either a single lumen
nasal cannula or standard oxygen
tubing is attached to deliver tothe patient. The maximum lengthof oxygen tubing attached to theconcentrator is 50 ft. (15.2 m).
LED Display Contains a green, red and yellow*
LED light. The green light indicatesnormal operation, and the yellow*
and red lights indicate alarms conditions. (See the Alarm Conditions
section of the instruction for more
information.)
Hour Meter Digital display of the elapsed
operation time of the concentrator.
Displays to the nearest tenth of anhour and cannot be reset. Displays
diagnostic alarm codes when theconcentrator experiences an alarm
condition.
Flow Meter Used to adjust and display the flowrate of oxygen that is delivered.
Flow rates range from 0.5 - 5liters per minute (LPM) and can be
adjusted by turning the knob.
Humidifier
Location to attach a humidifier
Bottle Support bottle. The stand contains an elastic
Stand (Bottle band used to secure the bottle
optional)
on the stand. A humidifier bottle
provides additional moisture to theoxygen flow. The bottle is filled with
distilled water, and the moisture isused to prevent drying of the nasal
tissues.
*Oxygen Concentrator Status
Indicator (OCSI) models only

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3 Attaching Humidifier Bottle andCannulaIf using a humidifier bottle, first fill the bottle with
distilled water to the manufacturer’s specified level.
Place bottle in designated support stand and securewith the elastic band. Connect the threaded endof the humidifier tube to the bottle, and the otherto the Companion 5 outlet barb. Connect oxygen
tubing and/or a nasal cannula to the outlet barb on
the humidifier bottle.

If not using a humidifier bottle, connect the oxygen
tubing and/or a nasal cannula directly to the Companion 5 outlet barb.

Companion 5
4 Power On and Warm Up

6 Adjust Flow Setting to Prescribed
Level

Plug the AC power cord into an AC outlet.

Use the Flow Control Knob to select the flowprescribed by your physician.

Toggle the Power Switch to the On position.

Power
SwitchWARNING: IT IS VERY IMPORTANT
TO SELECT ONLY THE PRESCRIBEDLEVEL OF OXYGEN. DO NOT CHANGE
THE FLOW SELECTION UNLESSYOU HAVE BEEN DIRECTED TO DO
SO BY A LICENSED CLINICIAN. THE
OXYGEN CONCENTRATOR MAY BE
USED DURING SLEEP UNDER THE
RECOMMENDATION OF A QUALIFIED
CLINICIAN.

When the Companion 5 is powered on properly,
the green power indicator on the LED Display willlight up. All LED lights will illuminate upon startup. After the concentrator completes the warm-up
cycle, only the green light will remain on.

Breathe normally through the nasal cannula.

Note: After Initially powering on, the O2 light will
illuminate and “O2 UP” will display on the screen
until the concentration reaches specifications.

To adjust flow rate:
Turn counter-clockwise to increase flow.
Turn clockwise to decrease flow.
The middle of the ball indicates flow rate. See
picture below.

Power
Indicator
LED

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Companion 5
Important!

Safety Instructions are defined as follows:
WARNING: IMPORTANT SAFETYINFORMATION FOR HAZARDS THATMIGHT CAUSE SERIOUS INJURY.
CAUTION: Important information forpreventing damage to the Companion 5.
Note: Information needing special attention.

Indications for Use
Intended Use

The Companion 5 is intended for the administrationof supplemental oxygen. The device is not intended
for life support, nor does it provide any patientmonitoring capabilities.
WARNING: IT IS VERY IMPORTANT
TO SELECT ONLY THE PRESCRIBEDLEVEL OF OXYGEN. DO NOT CHANGE
THE FLOW SELECTION UNLESS YOUHAVE BEEN DIRECTED TO DO SO BY A
LICENSED CLINICIAN. THE PORTABLEOXYGEN CONCENTRATOR MAY BE
USED DURING SLEEP UNDER THE
RECOMMENDATION OF A QUALIFIED
CLINICIAN.
WARNING: TO ENSURE RECEIVING THE
THERAPEUTIC AMOUNT OF OXYGEN DELIVERYACCORDING TO YOUR MEDICAL CONDITION,
COMPANION 5 MUST BE USED ONLY AFTER ONE
OR MORE SETTINGS HAVE BEEN INDIVIDUALLY
DETERMINED OR PRESCRIBED FOR YOU AT YOURSPECIFIC ACTIVITY LEVELS. COMPANION 5 MUST
BE USED WITH THE SPECIFIC COMBINATION OR
PARTS AND ACCESSORIES THAT ARE IN LINE
WITH THE SPECIFICATION OF THE CONCENTRATOR MANUFACTURER AND THAT WERE USED
WHILE YOUR SETTINGS WERE DETERMINED.
WARNING: THIS UNIT IS NOT TO BE USED FOR
LIFE SUPPORT. GERIATRIC, PEDIATRIC, OR ANYOTHER PATIENT UNABLE TO COMMUNICATEDISCOMFORT CAN REQUIRE ADDITIONALMONITORING AND/OR A DISTRIBUTED ALARM
SYSTEM TO CONVEY THE INFORMATION ABOUT
THE DISCOMFORT AND OR THE MEDICALURGENCY TO THE RESPONSIBLE CARE GIVER TO
AVOID HARM. PATIENTS WITH HEARING AND/OR
SIGHT IMPAIRMENT(S) MAY NEED ASSISTANCE
WITH MONITORING ALARMS.
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WARNING: PREGNANT OR NURSING WOMENSHOULD NOT USE ACCESSORIES RECOMMENDED IN THIS MANUAL, THEY MY CONTAINPHTHALATES.
WARNING: FEDERAL (USA) LAW RESTRICTS THIS
DEVICE TO SALE OR RENTAL BY ORDER OF APHYSICIAN OR OTHER LICENSED HEALTH CAREPROVIDER.

Contraindications for Use
WARNING: IN CERTAIN CIRCUMSTANCES, THE USE OF NON-PRESCRIBED OXYGEN CAN BE HAZARDOUS. THIS DEVICE SHOULD ONLY
BE USED WHEN PRESCRIBED BY A
PHYSICIAN.
WARNING: NOT FOR USE IN THE PRESENCE OF
FLAMMABLE ANESTHETICS.
WARNING: AS WITH ANY ELECTRICALLYPOWERED DEVICE, THE USER MAY EXPERIENCEPERIODS OF NON-OPERATION AS A RESULT OF
ELECTRICAL POWER INTERRUPTION, OR THE
NEED TO HAVE THE COMPANION 5 SERVICED
BY A QUALIFIED TECHNICIAN. THE COMPANION
5 IS NOT APPROPRIATE FOR ANY PATIENT WHO
WOULD EXPERIENCE ADVERSE HEALTH CONSEQUENCES AS THE RESULT OF SUCH TEMPORARY
INTERRUPTION.

Safety Guidelines
WARNING: NO MODIFICATION OF
THIS EQUIPMENT IS PERMITTEDWARNING: THE MANUFACTURER RECOMMENDS
AN ALTERNATE SOURCE OF SUPPLEMENTALOXYGEN IN THE EVENT OF A POWER OUTAGE,
ALARM CONDITION, OR MECHANICAL FAILURE.
CONSULT YOUR PHYSICIAN OR EQUIPMENTPROVIDER FOR THE TYPE OF RESERVE SYSTEMREQUIRED.
WARNING: THIS DEVICE SUPPLIES HIGH-CONCENTRATION OXYGEN THAT PROMOTES RAPID
BURNING. DO NOT ALLOW SMOKING OR OPEN
FLAMES WITHIN TWO (2) METERS OF (1) THIS
DEVICE, OR (2) ANY OXYGEN-CARRYING ACCESSORY. FAILURE TO OBSERVE THIS WARNING CANRESULT IN SEVERE FIRE, PROPERTY DAMAGE,
AND/OR CAUSE PHYSICAL INJURY OR DEATH.

Companion 5
WARNING: DO NOT OPERATE UNIT IN A RESTRICTED OR CONFINED SPACE (I.E., A SMALL
CASE OR HANDBAG) WHERE VENTILATION CAN
BE LIMITED. THIS CAN CAUSE THE OXYGENCONCENTRATOR TO OVERHEAT AND IMPAIRPERFORMANCE.
WARNING: THE CONCENTRATORSHOULD BE LOCATED AS TO AVOIDSMOKE, POLLUTANTS OR FUMES.
WARNING: THE USE OF SOME OXYGEN ADMINISTRATING ACCESSORIES NOT SPECIFIED FOR
THIS OXYGEN CONCENTRATOR MAY IMPAIR ITSPERFORMANCE. RECOMMENDED ACCESSORIESARE REFERENCED WITHIN THIS MANUAL.
WARNING: IF THE OXYGEN CONCENTRATOR
HAS BEEN DROPPED, DAMAGED OR EXPOSEDTO WATER PLEASE CONTACT YOUR HOME CAREPROVIDER FOR INSPECTION OR POSSIBLE REPAIR OF THE DEVICE. DO NOT USE THE OXYGENCONCENTRATOR IF IT HAS A DAMAGED POWER
CORD OR PLUG.
WARNING: DO NOT ALLOW EITHER THE AIRINTAKE OR THE AIR OUTLET VENTS TO BECOMEBLOCKED. DO NOT DROP OR INSERT ANYOBJECTS INTO ANY OPENINGS ON THE DEVICE.
THIS CAN CAUSE THE OXYGEN CONCENTRATORTO OVERHEAT AND IMPAIR PERFORMANCE.
WARNING: DO NOT OVERFILL THE OPTIONAL
HUMIDIFIER. FILL THE OPTIONAL HUMIDIFIERWITH WATER ONLY TO THE LEVEL SHOWN BY
THE MANUFACTURER OF THE HUMIDIFIER.
WARNING: DO NOT OPERATE THIS EQUIPMENTWITHOUT FIRST READING AND UNDERSTANDING THIS MANUAL. IF YOU ARE UNABLE TO
UNDERSTAND THE WARNINGS AND INSTRUCTIONS, CONTACT YOUR EQUIPMENT PROVIDERBEFORE ATTEMPTING TO USE THIS EQUIPMENT;OTHERWISE, INJURY OR DAMAGE MAY RESULT.
WARNING: IF YOU FEEL DISCOMFORT OR ARE
EXPERIENCING A MEDICAL EMERGENCY, SEEKMEDICAL ASSISTANCE IMMEDIATELY.
WARNING: OPERATING THE OXYGEN CONCENTRATOR OUTSIDE OF THE OPERATIONALTEMPERATURE SPECIFICATIONS CAN LIMIT THE
CONCENTRATOR’S ABILITY TO MEET OXYGENCONCENTRATION SPECIFICATION. REFER TO THE
SPECIFICATION SECTION OF THIS MANUAL FORTEMPERATURE LIMITS.

WARNING: USE NO OIL, GREASE, OR PETROLEUM-BASED OR OTHER FLAMMABLE PRODUCTS WITH THE OXYGEN-CARRYING ACCESSORIES OR THE OXYGEN CONCENTRATOR. ONLYWATER BASED, OXYGEN COMPATIBLE LOTIONSOR SALVES SHOULD BE USED. OXYGEN ACCELERATES THE COMBUSTION OF FLAMMABLE
SUBSTANCES.
WARNING: THE OXYGEN CONCENTRATORSHOULD NOT BE USED ADJACENT TO OR
STACKED WITH OTHER EQUIPMENT. IF ADJACENTOR STACKED USE IS UNAVOIDABLE, THE DEVICESHOULD BE OBSERVED TO VERIFY NORMAL
OPERATION.
WARNING: THE MANUFACTURER RECOMMENDS AN ALTERNATE SOURCEOF SUPPLEMENTAL OXYGEN IN THE
EVENT OF A POWER OUTAGE, ALARM
CONDITION, OR MECHANICAL FAILURE. CONSULT YOUR PHYSICIAN OR
EQUIPMENT PROVIDER FOR THE TYPE
OF RESERVE SYSTEM REQUIRED.
WARNING: THIS DEVICE SUPPLIES HIGH-CONCENTRATION OXYGEN THAT PROMOTES RAPID
BURNING. DO NOT ALLOW SMOKING OR OPEN
FLAMES WITHIN THE SAME ROOM OF (1) THIS
DEVICE, OR (2) ANY OXYGEN-CARRYING ACCESSORY. FAILURE TO OBSERVE THIS WARNING CANRESULT IN SEVERE FIRE, PROPERTY DAMAGE,
AND/OR CAUSE PHYSICAL INJURY OR DEATH.
WARNING: THE USE OF SOME OXYGEN ADMINISTRATING ACCESSORIES NOT SPECIFIED FOR
THIS OXYGEN CONCENTRATOR MAY IMPAIR ITSPERFORMANCE. RECOMMENDED ACCESSORIESARE REFERENCED WITHIN THIS MANUAL.
WARNING: IF THE OXYGEN CONCENTRATOR
HAS BEEN DROPPED, DAMAGED OR EXPOSEDTO WATER PLEASE CONTACT YOUR HOME CAREPROVIDER FOR INSPECTION OR POSSIBLE REPAIR OF THE DEVICE. DO NOT USE THE OXYGENCONCENTRATOR IF IT HAS A DAMAGED POWER
CORD OR PLUG.
WARNING: USE ONLY SPARE PARTS RECOMMENDED BY THE MANUFACTURER TO ENSURE
PROPER FUNCTION AND TO AVOID THE RISK OF
FIRE AND BURNS.
WARNING: DO NOT LUBRICATE FITTINGS,CONNECTIONS, TUBING OR OTHER ACCESSORIESOF THE OXYGEN CONCENTRATOR TO AVOID THE
RISK OF FIRE AND BURNS.

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Companion 5
WARNING: SMOKING WHILE USING OXYGENIS THE NUMBER ONE CAUSE OF FIRE INJURIESAND RELATED DEATHS. YOU MUST FOLLOWTHESE SAFETY WARNINGS:WARNING: DO NOT ALLOW SMOKING, CANDLES,OR OPEN FLAMES IN THE SAME ROOM WITH
THE DEVICE OR THE OXYGEN-CARRYING ACCESSORIES.
WARNING: SMOKING WHILE WEARING ANOXYGEN CANNULA MAY CAUSE FACIAL BURNSAND POSSIBLY DEATH.
WARNING: IF YOU SMOKE, THESE 3 STEPSMAY SAVE YOUR LIFE: TURN OFF THE OXYGENCONCENTRATOR, TAKE OFF THE CANNULA,
AND LEAVE THE ROOM WHERE THIS DEVICE IS
LOCATED.
WARNING: “NO SMOKING – OXYGEN IN USE”
SIGNS MUST BE PROMINENTLY DISPLAYEDIN THE HOME, OR WHERE OXYGEN IS IN USE.
PATIENTS AND THEIR CAREGIVERS MUST BE INFORMED ABOUT THE DANGERS OF SMOKING IN
THE PRESENCE OF, OR WHILE USING, MEDICALOXYGEN.
WARNING: DO NOT USE YOUR OXYGEN CONCENTRATOR IN THE PRESENCE OF FLAMMABLE
GASES. THIS CAN RESULT IN RAPID BURNINGCAUSING PROPERTY DAMAGE, BODILY INJURIESOR DEATH.
WARNING: REMOVING THE CANNULA AND
PUTTING IT ON CLOTHING, BEDDING, SOFAS,OR OTHER CUSHION MATERIAL WILL CAUSE A
FLASH FIRE WHEN EXPOSED TO A CIGARETTE,HEAT SOURCE, OR FLAME.
WARNING: DO NOT LEAVE A NASAL CANNULA
ON OR UNDER CLOTHING, BED COVERINGS OR
CHAIR CUSHIONS. IF THE UNIT IS TURNED ON
BUT NOT IN USE, THE OXYGEN WILL MAKE THE
MATERIAL FLAMMABLE. SET THE I/0 POWER
SWITCH TO THE 0 (OFF) POSITION WHEN THE
OXYGEN CONCENTRATOR IS NOT IN USE.
WARNING: DO NOT ATTEMPT ANY
MAINTENANCE OTHER THAN THE POSSIBLE SOLUTIONS LISTED WITHIN THISMANUAL. DO NOT REMOVE COVERS,ONLY YOUR EQUIPMENT PROVIDER
OR A QUALIFIED SERVICE TECHNICIANSHOULD REMOVE THE COVERS ORSERVICE THIS DEVICE.

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WARNING: ONLY ACCESSORIES RECOMMENDED
BY THE MANUFACTURER. USE OF ANY OTHER
MAY BE HAZARDOUS, CAUSE SERIOUS DAMAGE
TO YOUR OXYGEN CONCENTRATOR AND WILL
VOID THE WARRANTY.
CAUTION: Always disconnect AC
power supply from the wall before
disconnection the AC power supply
from the oxygen concentrator.
CAUTION: Always place oxygen supply tubing
and power cords in a manner that prevents a
trip hazard.
CAUTION: To prevent a void warranty,
follow all manufacturers’ instructions.
Note: Portable and mobile RF communications
equipment can effect medical electrical equipment.
WARNING: ALWAYS PLACE THE
OXYGEN SUPPLY TUBING AND POWER
CORDS IN A MANNER THAT PREVENTSTRIP HAZARD OR POSSIBLE ACCIDENTAL STRANGULATIONWARNING: THIS PRODUCT CAN EXPOSE YOU
TO CHEMICALS INCLUDING NICKEL, WHICH
IS KNOWN TO THE STATE OF CALIFORNIA TO
CAUSE CANCER. FOR MORE INFORMATION, GO
TO WWW.P65WARNINGS.CA.GOV.
WARNING: IN THE EVENT THERE IS A SERIOUS
INCIDENT OCCURRING WITH THIS DEVICE, THE
USER SHOULD IMMEDIATELY REPORT THE INCIDENT TO THE PROVIDER AND/OR THE MANUFACTURER. A SERIOUS INCIDENT IS DEFINED AS AN
INJURY, DEATH, OR POTENTIAL TO CAUSE INJURY/DEATH SHOULD THERE BE A REOCCURRENCE
OF THE INCIDENT. THE USER CAN ALSO REPORTTHE INCIDENT TO THE COMPETENT AUTHORITY
IN THE COUNTRY WHERE THE INCIDENTOCCURRED.

Companion 5
Specifications
For proper use of the device, the following chart
provides important information concerning therecommended operating environments, or operating
conditions.

Specifications
Flow Rates 0.5–5.0 LPM
O2
90% (+5.5%/-3%)
Concentration
Dimensions 21.5x12.5x13.5” (54.6x31.8x34.2cm)
Weight36 lbs (16.3 kg)
Sound
50 dB(A) at 2.0 LPM
Pressure Level
Power
285 W @ 2 LPM, 350 W Maximum
Consumption
Operating
41º F to 104º F (5° to 40°C)
Temperature
Operating
15% - 90% at an 82.4° F (28° C)
Humiditydew point
Storage-13º F to 158º F (-25º C to 70º C)
Temperature
Storage0% - 90% Non-Condensing
Humidity
Electrical
Use no extension cords. Use noelectrical outlets controlled by aswitch.
Operating-1253–9879 feet (-382–3011
Altitudemeters)Operatingup to 24-hours a day
Time
The expected service life of the equipment is aminimum of five years.
WARNING: USE OF DEVICEOUTSIDE OF SPECIFIED OPERATING
CONDITIONS IS EXPECTED TO
ADVERSELY AFFECT THE FLOWRATEAND PERCENTAGE OF OXYGEN ANDCONSEQUENTLY THE QUALITY OF THE
THERAPY.

Proper Placement of the Companion 5

Select a location for the device that avoids theintake of smoke, fumes and pollutants. Correct
placement of the device should allow intake of
air through the three air intake locations at the top
rear and underneath the cabinet, and also allow forexhaust air to freely leave the exhaust vent at thebottom left of the device.
Air intakes are located on the upper back andbottom of the concentrator. Locate the unit so that
there is at least 12 inches (30 cm) of space between
the concentrator and any walls, furniture, curtains,or other obstructions.
Place the device such that the alarms can be heard.
Position the oxygen supply tubing in such a waythat it does not kink or occlude.
WARNING: DO NOT USE YOUROXYGEN CONCENTRATOR IN THE
PRESENCE OF FLAMMABLE GASES.
THIS CAN RESULT IN RAPID BURNINGCAUSING PROPERTY DAMAGE, BODILYINJURIES OR DEATH. USE NO OIL,
GREASE, OR PETROLEUM-BASED OR
OTHER FLAMMABLE PRODUCTS WITH
THE OXYGEN-CARRYING ACCESSORIES OR THE OXYGEN CONCENTRATOR. ONLY WATER BASED, OXYGENCOMPATIBLE LOTIONS OR SALVESSHOULD BE USED. OXYGEN ACCELERATES THE COMBUSTION OF FLAMMABLE SUBSTANCES.
WARNING: THIS DEVICE SUPPLIES HIGH-CONCENTRATION OXYGEN THAT PROMOTES RAPID
BURNING. DO NOT ALLOW SMOKING OR OPEN
FLAMES WITHIN THE SAME ROOM OF (1) THIS
DEVICE, OR (2) ANY OXYGEN-CARRYING ACCESSORY. FAILURE TO OBSERVE THIS WARNING CANRESULT IN SEVERE FIRE, PROPERTY DAMAGE,
AND/OR CAUSE PHYSICAL INJURY OR DEATH.

Note: If the Oxygen Concentrator has been stored
for an extended period of time outside its normal
operating temperature range, the unit should beallowed to return to normal operating temperature
before being turned on. (Refer to the Specifications
section in this manual.)

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Companion 5
Operating Instructions
Before OperatingThis user manual serves as your reference to help
you operate and maintain the device. If you haveany questions or concerns please call your homecare provider.
Important! DO NOT attempt to operate the Companion 5 without first reading the Safety Guidelines
section of this manual. Please follow all of theoperating instructions. Please observe all Warnings
on the device and in the Users Manual. In order toreduce the risk of fire, personal injury and serious
damage to the Companion 5, please observe all of
the safety precautions.
The CAIRE Companion 5 does not create its own
oxygen. It produces highly concentrated oxygenfrom surrounding room air and delivers it to you.
As it naturally exists, room air contains approximately only 21% oxygen by volume.
Room air is drawn into the concentrator by acompressor. The air then travels through a seriesof filters and a molecular sieve bed that chemically adsorbs nitrogen molecules. As a result, theoxygen-enriched air that exits the concentrator isdelivered at 87–95% oxygen by volume.
WARNING: CLEAN THE CABINET, CONTROL PANEL, AND POWER CORD ONLY
WITH A MILD HOUSEHOLD CLEANERAPPLIED WITH A DAMP (NOT WET)
CLOTH OR SPONGE, AND THEN WIPE
ALL SURFACES DRY. DO NOT ALLOWANY LIQUID TO GET INSIDE THE DEVICE. PAY SPECIAL ATTENTION TO THEOXYGEN OUTLET FOR THE CANNULA
CONNECTION TO MAKE SURE IT
REMAINS FREE OF DUST, WATER, AND
PARTICLES.
CAUTION: Do not allow either the
air intake or the air outlet vents tobecome blocked. This can cause the
Oxygen Concentrator to overheat andimpair performance. Do not operate
the Oxygen Concentrator without
the air intake filter in place. If a
second filter is provided, insert the“replacement” filter before you clean
the dirty filter. Clean the dirty filter ina warm soap and water solution thendry thoroughly prior to use.

10 - ENG

PN 15062781 J | User Manual

Step 1: Positioning Your Companion 5 for Use
Place the Companion 5 in a well-ventilated, well
lit area. Be sure the air inlet and exhaust vents are
not obstructed. Position the Companion 5 so that
all audible and visual indicators or alarms can beeasily seen and heard.
Plug the device into an AC Power outlet.
Step 2: If the Humidifier Bottle WILL NOT be Used

Air Intake
Location

Cooling
Air Intake
Location

ExhaustVent
Air Intake
Locationa. Connect a nasal cannula or oxygen tubing directly to the oxygen outlet barb.

b. Proceed to step 4.
Step 3: If the Humidifier Bottle WILL be Useda. Unscrew the lid from the humidifier bottle.
b. Fill the bottle using distilled water. Make surethe water level is between the manufacturer’s
specified maximum and minimum levels shown on
the bottle.
c. Secure the lid of the humidifier bottle. Ensurethat there are no leaks.
d. Connect a nasal cannula or standard oxygen
tubing to the outlet barb on the humidifier bottle.
Note: Use of a humidifier not specified for use
with this concentrator might affect its performance.

Companion 5
g. Place the bottle in its designated space on the
Humidifier Bottle Support Stand.
h. Secure the bottle on the stand using the elastic
band.

e. Connect the threaded end of the humidifier tube
to the lid of the humidifier bottle.

i. Proceed to step 4.
Step 4: Power On and Warm Up
a. Plug the electrical cord of the CAIRE Companion 5 into an AC outlet.
WARNING: INSPECT THE ELECTRICAL
CORD FOR DAMAGE BEFORE USE.
IF THE CORD IS DAMAGED, DO NOTPLUG IT INTO AN ELECTRICAL OUTLETOR ATTEMPT TO OPERATE THE CONCENTRATOR.

f. Connect the other end of the humidifier tube to
the outlet barb of the CAIRE Companion 5.

b. Press the power switch in the “ON” (I) position.
When the Companion 5 is powered on properly,
the green indicator on the LED Display will light
up. All LED lights will illuminate upon start-up.
After the concentrator completes the warm-up
cycle, only the green light will remain on.
Note: After initially powering ON the device, pleaseallow up to ten (10) minutes for the device toreach its performance specifications.

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Companion 5
WARNING: IT IS VERY IMPORTANT
TO SELECT ONLY THE PRESCRIBEDLEVEL OF OXYGEN. DO NOT CHANGE
THE FLOW SELECTION UNLESSYOU HAVE BEEN DIRECTED TO DO
SO BY A LICENSED CLINICIAN. THE
OXYGEN CONCENTRATOR MAY BE
USED DURING SLEEP UNDER THE
RECOMMENDATION OF A QUALIFIED
CLINICIAN.
Step 5: Adjust Flow Control Rate

Step 6: Verify Flow and Breathe Normallya. Turn the flow control knob to the oxygen flowrate (LPM) prescribed by your physician.

a. Verify that oxygen is indeed flowing through thenasal cannula and that there are no kinks, bends,
or blockages in the tubing.
Note: Ensure the cannula is fully inserted andsecure. You should hear or feel oxygen flow to theprongs of the nasal cannula.
b. Properly position your nasal cannula and breathe
normally through the nasal cannula.
Step 7: Turn Off
a. Press the power switch in the “OFF” (O) position
when the CAIRE Companion 5 is no longer inuse.

To adjust flow rate:
Turn counter-clockwise to increase flow.
Turn clockwise to decrease flow.
The middle of the ball indicates flow rate. The
image below indicates a flow rate of 4.0 LPM.

CAUTION: Use only accessories recommended by the manufacturer. Useof any other may be hazardous, cause
serious damage to your oxygen concentrator and will void the warranty.
CAUTION: Do not use extension cords withthis unit or connect too many plugs into thesame electrical outlet. The use of extension
cords could adversely affect the performanceof the device. Too many plugs into one outlet
can result in an overload to the electrical panelcausing the breaker/fuse to activate or fire if
the breaker or fuse fails to operate.
CAUTION: Use of cables and adapters otherthan those specified, with the exception ofcables and adapters sold by the manufacturerof the medical electrical equipment as replacement parts for internal components, may resultin increased emissions of decreased immunityof the Oxygen Concentrator.

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PN 15062781 J | User ManualCompanion 5
WARNING: DO NOT ALLOW EITHER
THE AIR INTAKE OR THE AIR OUTLETVENTS TO BECOME BLOCKED. THISCAN CAUSE THE OXYGEN CONCENTRATOR TO OVERHEAT AND IMPAIRPERFORMANCE.
Note: To Equipment Provider: The following oxygen
administration accessories are recommended foruse with the Companion 5:• Nasal Cannula: CAIRE Part Number CU002-1• Humidifier Adaptor Tubing: CAIRE Part number
20843882• Humidifier Bottle: CAIRE Part Number HU003-1• Firebreak: CAIRE Part Number 20629671
A firebreak is required for use with any cannula.
• CAIRE offers a firebreak intended to be usedin conjunction with the oxygen concentrator. The
firebreak is a thermal fuse to stop the flow ofgas in the event that the downstream cannulaor oxygen tubing is ignited and burns to thefirebreak. It is placed in-line with the nasal cannulaor oxygen tubing between the patient and theoxygen outlet of the Companion 5. For proper useof the firebreak, always refer to the manufacturer’s
instructions (included with each firebreak kit).
• For any additional recommended accessories,
please see the Accessories Catalog (PN MLLOX0010) available on www.caireinc.com.

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Companion 5
Alarm Conditions
Your CAIRE Companion 5 uses a combination of
two or three (for models with OCSI) LED lights
and an audible alarm to alert you when there is amalfunction with your concentrator.
1) Green LED (Green)- Indicates normal operation.

Red2) Red LED ( ) - Indicates system malfunction.
See Alarm Conditions Table below for moredetails.

Yellow

3) Yellow LED () - Indicates low oxygen concentration. See Alarm Conditions Table below
for more details.
The Alarm Conditions Table on the following pageshows the different alarm conditions that can bedisplayed by the concentrator. It outlines possible causes and the actions you should take if thealarm is experienced. In the case of any alarm, it
is recommended that you contact your healthcare
provider as soon as possible.
WARNING: DO NOT IGNORE ALARMSWARNINGS: THE MANUFACTURER
RECOMMENDS AN ALTERNATE
SOURCE OF SUPPLEMENTAL OXYGENIN THE EVENT OF A POWER OUTAGE,
ALARM CONDITION, OR MECHANICALFAILURE. CONSULT YOUR PHYSICIANOR EQUIPMENT PROVIDER FOR THE
TYPE OF RESERVE SYSTEM REQUIRED.

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PN 15062781 J | User Manual

Above: Companion 5

Companion 5
Alarm Conditions Table
AudibleAlarm

ColoredLED

Off(Green)Cause
The concentrator is
working properly.

The concentrator has
lost power but thepower switch is stillin the “ON” position.

Intermittent

Your Action
None

Verify that the concentrator’s electrical cord isplugged into an outlet and that the outlet has power.
Try a different outlet. If the problem continues,
connect to a back-up oxygen supply and contact yourhealthcare provider.

(Red)

Intermittent

System Malfunction

Turn the power switch in the “OFF” position immediately. Disconnect the AC Power from the wall outlet.
Wait 5 minutes. Connect the AC Power back into thewall outlet and turn the concentrator back on again.
If the alarm continues, service is required. Connect toa backup oxygen supply and contact your healthcare
provider immediately.

Product Flow Rate
Too High or Too Low

1. Ensure that the cannula is not kinked or blocked. If
used with a humidifier bottle, ensure that it is filledproperly and not creating a blockage.
2. Ensure that the Companion 5 has proper ventilation. It needs to be at least 12 inches (30 cm) fromany surface to ensure the vents are not blocked.
3. If the problem persists, switch to an alternate
source of oxygen and contact healthcare provider forassistance.

The Companion 5 hasdetected low oxygen
levels.

1. Ensure the air intake filter and exhaust locations
are not clogged or restricted. 2. Ensure the Companion 5 is in a well-ventilated area. Make sure there areat least 12 inches between the back and sides of theCompanion and any obstructions (furniture, curtain,etc.).
3. If the condition persists, switch to an alternate
source of oxygen and contact your healthcare provider immediately.

(Red)

Intermittent(Red)

Intermittent(Yellow)

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Companion 5
Troubleshooting
It is recommended that you contact your healthcare
provider if your concentrator displays any alarms
or if you feel that your concentrator is not working
properly. You should not attempt to repair the concentrator yourself. Repair should only be performed
by a trained service technician. However, there aresome troubleshooting steps that you can take if you
experience problems with your CAIRE Companion
5. They are outlined in the following table. You
can use this chart by following the checks for yourproblem in numerical order.

User Troubleshooting Table
Problem
The concentrator is turned
on, but it is
not running.

You are experiencing low
or no oxygen
flow.

Possible Cause

Your Action

1. The electrical cord is not plugged
in to an outlet.

1. Plug in the electrical cord.

2. The electrical outlet is not providing power.

2. Check your household fuse and circuit. Try adifferent outlet.

3. Internal failure.

3. Connect to a back-up oxygen supply. Contact yourhealthcare provider immediately.

1. The flow control setting has beenchanged.

1. Verify that the flow control knob is set on yourappropriate Liter Per Minute (LPM) setting prescribedby your doctor.

2. Tubing has been disconnected.

2. Verify that the tubing is tight at all connections(outlet barb, humidifier bottle, water trap, etc). Re-secure any connections if necessary.

3. The oxygen tubing or cannula iskinked.

3. Check for kinks or blockages in your tubing. Repair
if needed.

4. There is a leak in your cannula
or tubing.

4. Inspect all tubing and the cannula for leaks. You
can do this by either listening or feeling for escaping
air. Replace leaky tubing or cannula.

5. Air flow into the concentrator isimpeded.

5. Verify that nothing is blocking the inlets of theconcentrator. Be sure it is at least 12 inches (30 cm)
away from furniture, walls, or other obstructions.

6. Internal failure.

6. Connect to a back-up oxygen supply. Contact yourhealthcare provider immediately.

Note: If your Companion 5 is still alarming after using the Alarm Conditions and Troubleshooting tables,
please contact Technical Service at 1-800-482-2473 with the alarm code displayed on the LCD Display.

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PN 15062781 J | User ManualCompanion 5
Cleaning, Care & Routine MaintenanceRoutine MaintenanceRoutine maintenance consists of changing the handle gross particle filter once per week (if installed).

User Care and Cleaning of the Device

Cannula Replacement
Replace your supply tubing and cannula on aregular basis as recommended by your home careprovider. Your physician or home care provider
will provide you with cleaning, disinfection andreplacement information.
Note: Always follow the cannula manufacturer’s
instructions for proper use. Replace the disposable
cannula as recommended by the cannula manufacturer or your Equipment Provider. Additional supplies are available from your Equipment Provider.

Air Intake Filter (Cartridge)
The Air Intake Filter should only be accessed orchanged by your healthcare provider.
Gross Particle Filter:
The gross particle filter is located on the very front
bottom of the Companion 5.

GrossParticle
Filter

You should inspect and clean it once weekly. To
clean the filter, use the following process:
1) Remove the gross particle filter.
2) Wash the filter in warm tap water using a mild
soap detergent solution.

Note: The Manufacturer does not recommend thesterilization of this equipment.
Note: Do not operate the Oxygen Concentrator
without the air intake filter in place.
Humidifier Bottle (if Applicable)
You should check your humidifier bottle daily toensure that its water level is between the specified
minimum and maximum levels. Refill the bottle asnecessary using distilled water. Clean the humidifier bottle in accordance with the manufacturers’
instructions.
Cleaning Procedure:Turn OFF the Companion 5 and disconnect fromAC power before any cleaning or disinfecting
activity. DO NOT spray the outer case directly.
Use a damp (not wet) cloth or sponge. Spray thecloth or sponge with a mild detergent solution toclean the cabinet and power cord. To disinfect theCompanion 5, use Lysol® Brand II disinfectant (orequivalent). Dilute as directed by the manufacturerof the cleaning product, but do not spray liquid
directly on the Companion 5.
WARNING: ELECTRICAL SHOCKHAZARD. TURN OFF THE UNIT AND
DISCONNECT THE POWER CORD FROMTHE ELECTRICAL OUTLET BEFOREYOU CLEAN THE UNIT TO PREVENT
ACCIDENTAL ELECTRICAL SHOCK AND
BURN HAZARD. ONLY YOUR EQUIPMENT PROVIDER OR A QUALIFIEDSERVICE TECHNICIAN SHOULDREMOVE THE COVERS OR SERVICETHE UNIT.
WARNING: ELECTRICAL SHOCK HAZARD. TURN
OFF THE UNIT AND DISCONNECT THE POWER
CORD FROM THE ELECTRICAL OUTLET BEFOREYOU CLEAN THE UNIT TO PREVENT ACCIDENTAL
ELECTRICAL SHOCK AND BURN HAZARD. ONLYYOUR EQUIPMENT PROVIDER OR A QUALIFIEDSERVICE TECHNICIAN SHOULD REMOVE THE
COVERS OR SERVICE THE UNIT.

3) Rinse the filter thoroughly with clear tap waterand squeeze out the excess water.
4) Allow the filter to air dry.
5) Reinsert the filter in the cabinet.
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Companion 5
WARNING: ELECTRICAL SHOCK HAZARD.
DISCONNECT THE POWER CORD FROM THE
ELECTRICAL OUTLET BEFORE YOU CLEAN THE
UNIT TO PREVENT ACCIDENTAL ELECTRICALSHOCK AND BURN HAZARD. ONLY YOUR EQUIPMENT PROVIDER OR A QUALIFIED SERVICETECHNICIAN SHOULD REMOVE THE COVERS ORSERVICE THE UNIT.
WARNING: CARE SHOULD BE TAKEN TOPREVENT THE OXYGEN CONCENTRATOR FROMGETTING WET OR ALLOWING FLUIDS TO ENTER
THE UNIT. THIS CAN CAUSE A MALFUNCTION OR
SHUT DOWN, AND CAUSE AN INCREASED RISKFOR ELECTRICAL SHOCK OR BURNS.
WARNING: IT CAN BE UNSAFE TO INTERCONNECT THE COMPANION 5 WITH OTHER
EQUIPMENT.

WARNING: CLEAN THE CABINET, CONTROLPANEL, AND POWER CORD ONLY WITH A MILD
HOUSEHOLD CLEANER APPLIED WITH A DAMP(NOT WET) CLOTH OR SPONGE, AND THEN WIPE
ALL SURFACES DRY. DO NOT ALLOW ANY LIQUIDTO GET INSIDE THE DEVICE. PAY SPECIAL ATTENTION TO THE OXYGEN OUTLET FOR THE CANNULA CONNECTION TO MAKE SURE IT REMAINS
FREE OF DUST, WATER, AND PARTICLES.
WARNING: DO NOT USE LIQUID DIRECTLY ON
THE UNIT. A LIST OF UNDESIRABLE CHEMICALAGENTS INCLUDES BUT IS NOT LIMITED TO THE
FOLLOWING: ALCOHOL AND ALCOHOL-BASEDPRODUCTS, CONCENTRATED CHLORINE-BASEDPRODUCTS (ETHYLENE CHLORIDE), AND OILBASED PRODUCTS (PINE-SOL®, LESTOIL®). THESE
ARE NOT TO BE USED TO CLEAN THE PLASTIC
HOUSING ON OXYGEN CONCENTRATOR, AS
THEY CAN DAMAGE THE UNIT’S PLASTIC.

DisposalAlways return Companion 5, including all components, to your homecare provider for proper
disposal.

WEEE and RoHS
This symbol is to remind the equipment
owners to return it to a recycling facility at theend of its life, per Waste Electrical and Electronic
Equipment (WEEE) Directive.

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PN 15062781 J | User Manual

Our products will comply with the restriction ofHazardous Substances (RoHS) directive. They will
not contain more than trace amounts of lead orother hazardous material content.
CAUTION: For proper disposal,
contact your equipment provider or
local government agency for disposal
instructions

Companion 5
NOTES:PN 15062781 J | User Manual

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w w w.ca ire inc . c om

CAIRE Inc.
2200 Airport Industrial Dr., Ste. 500
Ball Ground, GA 30107 U.S.A.
Medical Product Service GmbH
Borngasse 20
35619 Braunfels, Germany
Tel: +49 (0) 6442-962073
E-mail: info@mps-gmbh.eu
CAIRE and CAIRE Inc. are registered trademarks of CAIRE Inc. Please visit
our website below for a full listing of trademarks. Trademarks: www.caireinc.
com/corporate/trademarks/.
Copyright © 2020 CAIRE Inc.
CAIRE Inc. reserves the right to discontinue
its products, or change the prices, materials, equipment, quality, descriptions,specifications and/or, processes to its products at any time without prior notice
and with no further obligation or consequence. All rights not expressly statedherein are reserved by us, as applicable.

|15062781-J=~
2 July 2020 PN 15062781 J