Mobile PrinterSM-T300DB SERIESHardware Manual

Radio Equipment Information:
Informations relatives à l’équipement radioélectrique :Radiogeräteinformationen:
Informatie over de radioapparatuur:
Informazioni sulle apparecchiature radio:
Información sobre equipos de radio:
Informações de equipamento de rádio:Radyo Ekipmanı Bilgileri:Πληροφορίες περί ραδιοεξοπλισμού:Informacije o radijski opremi:
Informacije o radijskoj opremi:
Information vedr. radioudstyr:Radioaaltoja lähettävän laitteen tiedot:
Informasjon om radioutstyr:
Information om radioutrustning:
Informacja o urządzeniach radiowych:
Informace o rádiovém vyzařování přístroje:
Rádióhullám-kibocsátási adatok:
Informácie o rádiovom zariadení:Informații privind echipamentele radio:
Informācija par radio iekārtu:Radijo ryšio įrangos informacija:
Raadioseadme teave:
Informazzjoni tat-Tagħmir tar-Radju:
Eolas faoi Threalamh Raidió:
2402 - 2480 MHz

max. 20 dBm (E.I.R.P.)-2-

EU Declaration of Conformity
Konformitätserklärung
Déclaration de conformité
Declaración de conformidad
Dichiarazione di conformità
Verklaring van conformiteit
Izjava o sukladnosti
Izjava o skladnosti
Prohlášení o shodě
Uyumluluk Beyanı
Megfelelőségi nyilatkozat
Overensstemmelseserklæring
Försäkran om överensstämmelse
Vaatimuksenmukaisuusvakuutus
Konformitetserklæring
Declaração de ConformidadeΔήλωση συμμόρφωσης
Deklaracja zgodności
Vyhlásenie o zhode
Vastavusdeklaratsioon
Atbilstības deklarācija
Atitikties deklaracija
Dikjarazzjoni ta' Konformità
Declaraţie de conformitateДекларация за съответствие
https://download.starmicronics.com/manual/CE_DoC/WSP-i350_CE_DoC_Newest.pdf
Italia:l’uso pubblico e soggetto ad autorizzazione generale da parte del rispettivo provider di servizi.
Noorwegen: Gebruik van radioapparatuur is niet toegestaan in het geografische gebied binnen een straal van 20 km
vanaf het centrum van Ny-Ålesund, Svalbard.
This statement will be applied only for the printers marketed in Europe.

UK Declaration of Conformity
https://download.starmicronics.com/manual/CE_DoC/WSP-i350_UK_DoC_Newest.pdf
FCC/IC Statement
https://download.starmicronics.com/manual/FCC/FCC_IC_Statement_Type6.pdf
Mexico Statement
LA OPERACIÓN DE ESTE DISPOSITIVO ESTA SUJETA A LAS SIGUIENTES CONDICIONES:a) Es posible que este equipo o dispositivo no cause interferencia perjudicial.
b) Este equipo o dispositivo debe aceptar cualquier tipo de interferencia, incluyendo la que pueda causar su operación no
deseada.

-3-

WARNING RF EXPLOSURE
A distance of at least 20 cm {7.87”} must be maintained at all times between the antenna of this product and people in the vicinity.
May exert electromagnetic interference on, and cause malfunction of, cardiac pacemakers.

Trademark acknowledgments
SM-T300DB : Star Micronics Co., Ltd.
Notice• All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission
is forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However,should any errors be detected, STAR would greatly appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
• All company and product names are trademarks or registered trademarks of their respective owners.
(https://www.star-m.jp/eng/trademarks.html)-4-

Copyright 2013-2023 Star Micronics Co., Ltd.

Caution Symbol
Caution for burns: The print head may be hot.
Do not touch the print head. There is a risk of burns.
Caution for static electricity: Do not touch the print head as it may be damaged by static
electricity accumulated in the human body.

Safety Precautions

Please be sure to readTo use this product in safety, please follow the precautions given below.

WARNINGP If you notice smoke, a strange smell, or a strange sound, turn off the power immediately, and remove thebattery pack and battery charger. Then contact a Star Micronics dealer.
P If any foreign material (metal scraps, water, or other fluid) enters the printer, immediately turn off theprinter and remove the battery charger and/or battery pack. Then, contact your dealer for advice. Continued use of the printer could result in a fire.
P Never attempt to repair the printer yourself. Also do not disassemble or modify the product.
Doing so could lead to injury, fire, or electric shock.
P Do not touch the tear bar.
- There is a tear bar inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not inprogress.
- The printer cover can be opened when replacing the paper. However, since the tear bar is on the insideof the printer cover, be careful not to place your face or hands too close to the tear bar.
P During and immediately after printing, the area around the thermal head is very hot.
Do not touch it, as you could be burned.
P If any battery pack fluid gets on your skin or clothing, immediately wash the affected area with fresh
water. Otherwise, skin damage may result.
P The battery pack may be hot immediately after the product has been used.

-5-

n Using the Printer
P Do not use any battery charger other than the provided charger.
If a battery charger other than the specified charger is used, there is the risk of electric shock or fire.
P Do not wire the cables in a way other than designated.
Doing so could result in a fire. It may also damage other connected devices.
P Some semiconductors can be damaged by static electricity.
Be sure to turn off the printer when inserting or removing the battery pack.
P Do not drop the printer or hit it against a hard object.
P Do not open the printer cover while the printer is printing.
P Before you open the printer cover, make sure that printing data is not being sent to the printer.
P Do not unplug or plug in a communication cable while the printer is printing or during communication.
P Do not touch a communication connector while the printer is printing.
P Turn off the printer when you are not using it.
P When the printer is used in a low temperature environment or when a PIN pad or other device that needs
electricity is connected to the printer, the battery’s performance will be diminished, and the amount of timethat you can use the printer for may be reduced.
P Do not pull out paper while the printer cover is closed.
P The heating element and the driver IC of the thermal head are easily damaged. Do not touch them withmetal objects, sandpaper, etc.
P Printing quality may suffer if the thermal head heating element becomes soiled by being touched with yourhands. Do not touch the thermal head heating element.
P There is a risk of damage to the driver IC of the thermal head from static electricity.
Never directly touch the IC.
P Do not operate the printer if there is moisture on the front surface of the head from condensation, etc.

n Thermal Paper Handling
P Only use thermal paper with the designated specifications.
The printing quality and working life of the thermal head cannot be guaranteed if any paper other than thatrecommended is used. In particular, paper containing [Na+, K+, C1-] may drastically reduce the working
life of the thermal head. Please exercise caution.
P Store the thermal paper in a cool, dry, dark location.
P Do not rub the thermal paper with a hard object.
P Do not leave the thermal paper in contact with plastic film, an eraser, or adhesive tape for a long period oftime.
P Do not stack the thermal paper on fresh diazo copies or wet-type copies.
P Do not use chemical glue on the thermal paper.
P Do not use thermal paper that has been stored for a long period of time.

-6-n Operating Environment for the PrinterBefore actually unpacking the printer, you should take a few minutes to think about where you plan
to use it. Remember the following points when doing this.
P Do not use the printer in an environment in which it will be subject to strong shaking while it is printing.
P Be careful to ensure that the printer is not exposed to direct sunlight.
The appropriate environment for using the printer is described below.
Temperature: -10°C to 50°C
Humidity:
30 % RH to 80 % RH (no condensation)
P Do not place the printer near a copying machine or other device that produces a strong electromagnetic field.
P Keep the printer sufficiently removed from heaters and other sources of heat.
P Use the printer in a clean, low-humidity environment that is free from dust.
P Avoid using the printer in high-humidity rooms.
P We recommend that you unplug the printer from the power outlet whenever you do not plan to use it forlong periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.

n Printer Maintenance
Please perform the following maintenance every 6 months.
P Thermal headDip a cotton swab in an alcohol solvent (ethanol, methanol, or isopropyl alcohol), and clean the heating areaof the head.
P Platen
While turning the platen, use a soft, dry cloth to lightly rub the entire surface of the platen and remove any
foreign objects.
P Paper storage unit and the surrounding area
Remove any dirt, dust, pieces of paper, etc., from the paper storage unit.
P Card reader
Regularly blow air onto the card reader to remove any dust from the card slot.

n Using a Magnetic Card
P Do not bring magnets near the card, and do not store the card near a device that produces a magnetic field(such as a mobile phone, speaker, or TV).
If you do so, the data on the card may be deleted.
P Do not leave the card in a high-temperature environment (such as the dashboard of a car).
If you do so, the card may bend.
P Do not touch the card with dirty or wet hands. Also, do not attach adhesive tape or glue to the card.
Failing to follow the above precautions could cause the card to stop working properly.

-7-Table of Contents
1. Product Overview.........................................................................................................9
1.1 Printer & Accessories...............................................................................................................................10
1.2 External Appearance and Part Names................................................................................................ 11

2. Setup...............................................................................................................................12
2.1 Battery Pack...............................................................................................................................................122.1.1 Inserting into the Printer or the Battery Holder........................................................................................122.1.2 Charging the Battery........................................................................................................................................13

2.2 Bluetooth....................................................................................................................................................162.2.1 Pairing..................................................................................................................................................................16

2.3 Loading Paper...........................................................................................................................................17
2.4 Belt Clip.......................................................................................................................................................192.4.1 Attaching to the Printer...................................................................................................................................192.4.2 Using the Belt Clip.............................................................................................................................................19

3. Printer Features........................................................................................................... 20
3.1 Control Panel.............................................................................................................................................20
3.1.1 Button................................................................................................................................................................. 20
3.1.2 Panel Lamp........................................................................................................................................................ 20
3.1.3 LCD...................................................................................................................................................................... 20

3.2 Self Test....................................................................................................................................................... 21
3.2.1 Self Test Procedure...........................................................................................................................................21
3.2.2 Printing the Bluetooth Device Name and the Bluetooth Device Address.........................................21

3.3 Memory Switch Setting (By the buttons on the printer.)...............................................................22
3.4 HEX Dump Mode......................................................................................................................................28
3.5 Instruction for Auto Power Down(Sleep) Mode...............................................................................29
3.6 Card Reading (Only for Model with Card Reader)....................................................... 29

4. Paper............................................................................................................................ 30
4.1 Paper Specifications.................................................................................................................................30
4.2 Recommended Paper (Common thermal roll paper).....................................................................30
4.3 Printing Range...........................................................................................................................................30

5. General Specifications.................................................................................................31
6. Version History............................................................................................................33
This manual supports the following firmware version.
Firmware Version:

Ver 4.2 or later

Refer to the appropriate hardware manual which supports the firmware version of your printer.
The firmware version can be confirmed by the self-test. (“3.2 Self Test” of Page 21)-8-

1. Product Overview
This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and otherforms of mobile computing.
u The characteristics of this printer are listed below:• Pocket size (120 ×130.5 × 58.4 mm) <Model without Card Reader>• Extremely light and mobile (424 g)• Up to 31 hours of battery-powered operation (12 receipts per hour / Sleep setting after 1 minute)• International Splash/Dust Proof “IP54” Certified• 1.5m Drop Resistance (Tough Rubber Type Case Design)*Our test procedure, Not guarantee• Support High Quality Print Mode (Double-Stroke Mode)• Very silent printing thru direct thermal printing method• High speed (80 mm/sec, max.)• Standard-equipped dual interface (RS-232C serial interface and Bluetooth Ver. 3.0 interface)• Support for secure Bluetooth communications
Support for Bluetooth Security Mode 3 (PINs of up to 16 digits in length)• Support Magnetic Stripe Reader <Model with Card Reader>• Support Graphic LCD(128×32 dots) with Blue LED Backlight• Belt Clip as a standard accessory• Support text and graphic printing• Bit-Image(Logo) Store Function “Use Logo Store Tool to store a logo.”• Drop-in design that makes it easy to load paper• A printer cover that can be opened with the touch of a button• Printer cover open sensor & Paper-out sensor• Flow control : Software (XON/XOFF)
Note: Hardware flow control not supported in printer-9-

1.1 Printer & Accessories
The printer is packaged with the following accessories.
If any of these accessories is broken or missing, please contact the dealer that you bought the product.

Printer

Serial Communication Cable

Battery Pack

Printer paper sample

Safety Instruction Sheet

Belt Clip

Battery Charger

u The optional items for this printer are listed below.

Shoulder Strap

Battery Holder

Car Charger

Extra Battery Pack

4 Unit Battery Charger (Special AC Adapter + 4 Unit Holder)- 10 -

1.2 External Appearance and Part Names
Platen Gear

Thermal Head

PlatenMechanism
Feed Button
LCD

Printer Cover

Magnetic Stripe Reader

Error Lamp
Power Lamp

Cover Open Switch

Power Button

Note: Remove the films if you do not need them.

Charge Connector
Belt Clip
Serial Connector
Don’t connect USB mini B cable here.

Battery Pack

- 11 -

2. Setup
2.1 Battery Pack
2.1.1 Inserting into the Printer or the Battery Holder
1. Make sure that the printer has been turned off before you insert or remove the battery pack.
2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of the arrow.

Hook

Push the battery pack until
the hock clicks into place.

3. To remove the battery back, pull back the hook, and use the opposite procedure from the one you
used to insert the battery pack.
4. The battery pack install into External Battery Cradle.
Insert the battery pack in the direction of the arrow.

- 12 -

2.1.2 Charging the Battery
Insert the battery pack into the printer to charge it.
Insert the designated battery charger into the inlet of the printer or battery holder.
Lamp(Red)

Lamp(Green)

Charging

Fully charged / No loadNote: When the battery charger is connected to the printer without the battery pack, theprinter turns on but cannot print.

Notes about the Battery Pack
u General Battery Characteristics• The battery is a consumable and its performance over time will gradually decrease.
• While not in use, the battery will slowly discharge itself.
Prepare a battery pack that has been charged relatively recently (1 to 2 days earlier).
• To ensure that the battery lasts for a long time, we recommend that you turn off the printerwhenever possible.
• When used at low temperatures, battery performance will temporarily decline. Be sure to have afully-charged spare battery standing by if the printer will operate in a cold environment.
u Charging the Battery Pack
• The battery pack can be charged at ambient temperatures between 0 and 40°C.
• The time required to charge the battery pack varies depending on the voltage and the ambient
temperature.
Normally, it takes 4 to 5 hours to charge the battery pack.
• Turn off the printer power while the printer is charging.
• Printing while the printer is charging will shorten the battery lifetime.
• Do not remove the battery pack while it is being charged.
• Fully charge the battery prior to using the printer. Otherwise, the performance of the battery
may be affected.
• There is no need to completely discharge or use up a rechargeable lithium ion battery before recharging it.
• It is normal for the battery pack to be hot after it has finished charging or been used.
• Do not frequently repeat charging when there is still sufficient remaining battery charge.
- 13 -

u Battery Pack Life
• The battery can be charged approximately 300 times in the normal temperature range without
losing performance. If an extreme decline in the running time of the battery is noticed, the battery is reaching the end of its usable life. It is recommended to replace the old battery with a
new one.
u Notes about Using the Battery Pack
• Only use a designated battery pack. There is a risk of explosion or fire.
• Only use the designated battery charging method. There is a risk of explosion or fire.
(You cannot use a battery charger other than the designated battery charger.)• Do not throw the battery pack into a fire, place it near a flame or heating device, or use, charge
or leave it in a hot environment (under direct sunlight, in a car, etc.). There is a risk of heat generation, smoke emission, explosion, fire, or battery acid leakage.
• Do not use a battery pack that has been dropped or subjected to a shock in some other way.
There is a risk of heat generation, smoke emission, explosion, fire, or battery acid leakage.
• Do not disassemble or modify the battery pack.
Doing so could lead to injury, fire, or electric shock.
• Do not short the terminals of the battery pack or get it wet.
Do not put the battery pack in a bag with a metal object such as a key. There is a risk of heatgeneration, smoke emission, explosion, fire, or battery acid leakage.
• If the battery acid gets into contact with the eyes, wash eyes immediately with water and consulta doctor. Leaving your eyes untreated could result in blindness.
• If there is an abnormality such as heat generation, smoke emission, explosion, fire, or battery
acid leakage while the battery pack is being used or stored, remove the battery pack from theprinter immediately. Consult your dealer.
u Notes about Storing the Battery Pack
• The characteristics of the battery pack may degrade if you store it in a charged state for a long
period of time. If you do not intend to use the battery pack for a while, charge it to approximately 50 %, and then remove it from the printer.
• If you do not intend to use the battery pack for a long time, be sure to remove it from the printer,and do not leave it connected to a battery pack holder for external charging.
• Keep the battery pack out of the reach of children. In addition, be careful that children do notremove the battery pack.
• Store the battery pack in a cool place.
* We recommend that you store the battery pack in a dry area with an ambient temperature of
15 to 25 oC.
* Avoid storing the battery in locations with high or extremely low temperatures.

- 14 -

Make sure to follow the instructions below to prevent the battery frompermanent damage.
l If you do not intend to use the battery pack for a long period of time, charge it to approximately

50 %, and then remove it from the printer.
l During storage, charge the battery pack to approximately 50 % every 3 months.
l When the remaining battery level is low, charge the battery as soon as possible.
l If the printer turns off due to insufficient battery remaining, make sure to recharge the battery

within 15 days.

u Battery Disposal and Recycling
A lithium-ion battery is used to power this device. Since the disposal process of batteries varies
from country to country, refer to the appropriate measures mandating the disposal method of
the country in which this device is used.
< For U.S.A. and Canada >Lithium-Ion batteries are recyclable. You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location
nearest you. For more information regarding recycling of rechargeable batteries,
call toll free 1-800-822-8837, or visit http://www.rbrc.org/- 15 -

2.2 Bluetooth
2.2.1 Pairing
1. Press and hold POWER button for approx. 5 seconds, and printer is turned on.
Then, it is ready to pair with another Bluetooth device.

2. On the host device, tap [Settings]. Set [Bluetooth] to ON.
Select "Star Micronics".
< Android >3. If necessary, enter the following information into the terminal that you are using.
PIN:

1234 (default)

CAUTION
1) For security purposes, we recommend that you change the PIN.
The following utility is required to change the PIN.
Please download and use the utility soft from the following URL.
		

iOShttps://www.star-m.jp/prjump/000003.html

		Android

https://www.star-m.jp/prjump/000004.html

		Windows

https://www.starmicronics.com/support/

Or, please contact the seller.
For instructions on how to use this utility, please refer to the Bluetooth Setting Utility Software
Manual.
2) If the quantity of data which is printed at once is more than 1M byte on Bluetooth communication,
it would cause the buffer to overflow and the data to get damaged.
3) For instructions on how to connect with a host device, please refer to your host device user
manual.

You can test the connectivity with a host device by using StarIO SDK Application which isavailable on Google play.
- 16 -

2.3 Loading Paper
Refer to “4.2 Recommended Paper (Common thermal roll paper)” of Page 30), to select roll paperthat conforms to the specifications.
1. Turn on the printer.
2. Put your finger on the switch for opening the cover, and then open and raise the printer cover.

Cover Open Switch

Printer Cover

3. Load the roll paper in the orientation shown in the figure below, and then pull the end of the rollstraight toward you.

4. Press down on both sides of the printer cover to close it firmly.
When you close the printer cover, make sure that it is closed on both sides.
5. Use the tear bar to cut the extra paper.

CAUTION
When the paper is jammed, be sure to open the printer cover before removing the jammed
paper.
Do not under any circumstances try to pull out the jammed paper forcefully while the printercover is closed. Doing so may damage parts of the printer.

- 17 -l

WARNING
1) Do not touch the tear bar.
• There is a tear bar inside the paper outlet slot. Not only should you not put your hand in thepaper outlet slot while printing is in progress, never put your hand into the outlet even whenprinting is not in progress.
• The paper cover can be opened when replacing the paper. However, since the tear bar is on theinside of the paper cover, be careful not to place your face or hands too close to the tear bar.
2) During and immediately after printing, the area around the thermal head is very hot. Do nottouch it, as you could be burned.

- 18 -

2.4 Belt Clip
2.4.1 Attaching to the PrinterFollow the procedure below to attach the belt clip to the printer.
1. Make sure that you are attaching the belt clip in the right orientation, then screw the screw thatcomes with the belt clip into the designated screw hole to attach the belt clip to the printer.
2. Use a coin to firmly screw in the screw.

Coin

2.4.2 Using the Belt Clip
When the printer is attached to your belt, you can use it like the picture below.

Hold the printer firmly with your hand when you swipe a magnetic stripe card or cut paper. If it is
not held firmly, you may fail to read card data or cannot cut paper smoothly with the tear bar.

- 19 -

3. Printer Features
3.1 Control Panel⑤ Mode Status③ POWER Lamp ④ ERROR Lamp

⑦ Remaining battery power

FEED

POWER ERROR

Bluetooth① POWER Button⑥ Data Communication Status

3.1.1 Button② FEED Button⑧ Bluetooth Connection Status⑨ Data receiving status①POWER Button :Pressing and holding the POWER button for 5 seconds or more will turn the power on or off.

② FEED Button :When the printer is on, pressing and holding the FEED button for 1 second or more feeds a paper.
 Pressing the ①POWER button and ②FEED button simultaneously enables you to change theprinter mode setting. The buttons are also used to change the mode and change over the setting
contents.(For more details on the mode setting, refer to "3.3. Memory Switch Setting".)

3.1.2 Panel Lamp
③ POWER (Green) : Printer is ON and ready to receive data.
		Data receiving is possible when this lamp is turned on.
		The lamp flashes while data receiving is in progress.
④ ERROR (Red) :Indicates an error has occurred.

3.1.3 LCD
1) The 128 × 32 dot display shows alphanumeric characters.
2) Content⑤ Mode/Status : Indicates the currently specified printer mode or error status.
... The image shown on the left indicates that the data
⑥ Data communication status :communication status is good.
... There is sufficient remaining battery power.
⑦ Remaining battery power :... The remaining battery power is low. Please charge thebattery pack. (*)... The remaining battery power is extremely low. Stop using
the printer immediately, and charge the battery pack. (*)
Note*)If you continue printing at the low remaining battery		power status, the printer cannot feed paper properly andmay print with condensed (narrow) line spacing.

⑧ Bluetooth connection status :... Only turns on when communication occurs during
Bluetooth pairing.

⑨ Data receiving status:... Indicates that data receiving is in progress.

- 20 -

3.2 Self Test
You can use a self test to check the printer’s settings.
Before you start the self test, make sure that roll paper has been properly loaded into the printer.

3.2.1 Self Test Procedure
1. Turn the printer power by holding down the FEED button and the POWER button simultaneously for
5 seconds or more.
2. The printer will print the current printer status, including the firmware version, communication mode,and print settings.
3. The self test will finish automatically. The printer will be ready to receive data after the self test finishes.
Note: If the firmware version is 4.0 less than, the “EMULATION” setting will not be printed by this self test
procedure. Please use the instructions in section 3.2.2 to perform a self test.

3.2.2 Printing the Bluetooth Device Name and the Bluetooth Device Address
1. Follow the procedure in section 3.2.1 to start a self test.
2. Before the self test finishes, press and hold FEED button and MODE button at the same time.
3. The printer will print the Bluetooth device name and the Bluetooth device address (the contents up
to the memory switch setting information in case of the StarLine mode), and the self test will finish
automatically. The printer will be ready to receive data after the self test finishes.
Emulation : StarPRNTCommunication Port : Bluetooth

Emulation : ESC/POS
Communication Port : Bluetooth

Self test information

Bluetooth device nameand Bluetooth device address

Memory switch
setting information- 21 -

3.3 Memory Switch Setting (By the buttons on the printer.)For details on the printer settings, refer to "[Setting Table]" of Page 25.
The setting change by memory switch is enable before shipment.
The setting change by memory switch is the following steps.
1. Turn on the printer power by pressing and holding down the FEED button and the POWER button
simultaneously for 5 seconds or more. The printer will perform self printing.
3 seconds
Start self test

2. After the self test finishes, release the POWER button and the FEED button, and press the POWER and
FEED buttons simultaneously within 2 seconds.
Hold down both buttons for 2 seconds or more and release the buttons.
Release the FEED button
and the MODE button.

Then, press the FEED and MODE
buttons simultaneously.
Within2 seconds

Self test finishes

3. If the printer prints out “Memory SW setting = Disabled”, the setting change by memory switch isenabled.

Emulation : ESC/POS
Communication Port : Bluetooth* When the above steps 1 to 4 are performed while the setting change by memory switch is disabled, theprinter prints out "Memory SW setting = Enabled" and the setting change by memory switch is disabled.
- 22 -

Change the Memory switch by following operations.
Indicates the printer mode or currently setting .

POWER ERROR

Bluetooth
POWER button: Changes the setting.
FEED button: Changes the printer mode.

1. Press and hold POWER for approx. 3 seconds, and printer is turned on.

2. To put the printer into Memory Switch Setting mode, press and hold both the POWER & FEED
buttons for 3 seconds. After the ERROR LED flashes five (5) times, you can configure the settings.
Release the buttons after you surely confirm the LED flashes five (5) times, to get a printer into thesetting mode.
5 times

CAUTION
Before changing the memory switch settings, make sure that the communication with a hostdevice is disconnected.
When the printer is under the Bluetooth communication with a host device, it cannot enter the
Memory Switch Setting mode.

- 23 -

3. To swith the printer mode , press FEED button.
4. If the current printer mode does not need to be changed, press FEED button again and swith theprinter mode. To change the setting, press POWER button.

* Example:
When you want to change the settings of the printer mode as shown below,<Before> Bluetooth / 9600 BPS / 8 DATA BIT / NO PARITY / 1 STOP BIT / DENSITY LOW /LOW QUALITY / MARK NO USE / SENSOR LOW / PWDN1min Sleep<After> Bluetooth / 9600 BPS / 7 DDATA BIT / EVEN PARITY / 1 STOP BIT / DENSITY LOW /HIGH QUALITY / MARK NO USE / SENSOR HIGH / PWDN1min Sleep
1 Press and hold the POWER & FEED buttons for 3 seconds. After the ERROR LED flashes fivetimes, you can configure the settings.
2 Press the FEED button once and then you can change the baud rate setting.
3 When the baud rate does not need to be changed, press the FEED button once again and you
can change the data bit setting. Press the POWER button once and the data bit will change to “7bit”.
Display: 8 DATA BIT g 7 DATA BIT
4 Press the FEED button once and then you can change the baud rate setting.

Press the POWER button twice and the parity bit will be changed to “EVEN PARITY”.
Display: NO PARITY g ODD PARITY g EVEN PARITY
5 Press the FEED button once and then you can change the stop bit setting.
When the stop bit does not need to be changed, press the FEED button once again and you
can change the print density setting.
6 When the print density does not need to be changed, press the FEED button once again andyou can change the print quality setting.
Display: LOW QUALITY g HIGH QUALITY

5. After you have configured all of the settings, press and release FEED and MODE at the same time.
The new settings will be printed.

If the settings were not configured correctly, follow the above procedure to configure the settings
again.

- 24 -

[Setting Table]
Note : To change the memory switch setting of the table below, use the buttons on the printeror the StarPRNT Intelligence application that can be downloaded from our web site.
Printer Mode
1

2

3

4

5

6

Communication Port v1)

Baud Rate

Data Bit

Parity Bit

Stop Bit

Print Density

7

Print Quality

8

Black Mark Sensor

910Black Mark Sensor Sensitivity

Power Down

Setting

Display

RS-232CUART Mode

Bluetooth *Bluetooth

9600 bps

9600 BPS

19200 bps

19200 BPS

38400 bps

38400 BPS

57600 bps *57600 BPS

115200 bps

115200 BPS

7 Data bit

7 DATA BIT

8 Data bit *8 DATA BITNo Parity *NO PARITY

Odd Parity

ODD PARITY

Even Parity

EVEN PARITY

1 Stop bit *1 STOP BIT

2 Stop bit

2 STOP BIT

Density Low

DENSITY LOW

Density Medium *DENSITY MEDIUM

Density HighDENSITY HIGH

Low (80mm/s) *LOW QUALITY

High (50mm/s)

HIGH QUALITY

No use *MARK NO USE

Use

MARK USELow *SENSOR LOW

Medium 1

SENSOR MEDIUM1

Medium 2

SENSOR MEDIUM2HighSENSOR HIGH

No use *PWDN NO USE

1 Minute Sleep

PWDN 1 mim Slp

2 Minute Sleep

PWDN 2 mim Slp

3 Minute Sleep

PWDN 3 mim Slp

4 Minute Sleep

PWDN 4 mim SlP

5 Minute Sleep

PWDN 5 mim Slp

1 Minute Power Off

PWDN 1 mim Off

2 Minute Power Off

PWDN 2 mim Off

3 Minute Power Off

PWDN 3 mim Off

4 Minute Power Off

PWDN 4 mim Off

5 Minute Power Off

PWDN 5 mim Off*: Defalt
Refer to the next page for 1.

- 25 -

1) Communication mode

It is possible to change the communication mode setting between Bluetooth and serial. Please see
below for details to select the proper communication mode for your application.
RS-232C:[RS232C] is printed when a self test is executed. At the RS-232C mode, the printer can communicate with a device using the serial communication cable supplied with the printer. When
you connect the serial cable, the printer is automatically switched to serial communicationfrom Bluetooth communication.
Bluetooth :[Bluetooth] is printed when a self test is executed.
At the Bluetooth mode, the printer can communicate with Mac, Android device and Windows
over Bluetooth.

 Simple method of switching over between ESC/POS and StarPRNT emulation modes
1. Turn the printer power and open the printer cover.

2. Press and hold the MODE button and the FEED button simultaneously. As soon as the ERROR lamp
flashes five times, release the buttons. The emulation switchover takes place automatically.

5 times
As soon as,
release the buttons.

3. After setting a paper, close the printer cover. The set emulation mode is printed out.
ESC/POS mode: EMU = ESC/POS
StarPRNT mode: EMU = StarPRNT
If the emulation mode is not switched correctly, repeat the above steps 1 to 3.
At that time, in step 2, make sure not to release the buttons until the lamp completes the 5th flash.
4. Please reboot the printer after switching the emulation between StarPRNT and ESC/POS.
*It will be valid after rebooting the printer.
- 26 -

 Initialization of memory switch setting (factory setting)To initialize the memory switch setting that has been changed, follow the steps below.
1. Turn the printer power and open the printer cover.
2. Press and hold the POWER button and the FEED button simultaneously and allow the ERROR lamp to
flash five times. Continuously hold the buttons until the buzzer sounds five times. The POWER lamp
and the ERROR lamp flash and the memory switch is initialized to the factory setting.

5 timesContinuously hold the buttons
until the buzzer sounds 5 times.
Memory switch is
initialized.

Bluetooth Mode

3. Set a paper and close the printer cover. The printer prints out "Memory SW was initialized."- 27 -

3.4 HEX Dump ModeAll data sent from a host device is printed by hexadecimal codes.
This mode can be used to check if a program to be sent to the printer is coded correctly.

CAUTION
HEX dump mode cannot be used while status is being acquired from the application.
Follow the steps below.
1.

While the printer cover is open, turn on the printer power by pressing and holding the FEED button
and the MODE button simultaneously for five seconds or more.

3 seconds or more

2. After the POWER lamp and ERROR lamp flash alternately, the buzzer sounds and only the ERROR lamp
flashes continuously. Then, release the buttons and immediately press and hold the MODE button
and the FEED button for three seconds or more, and release the buttons.
POWER lamp and ERROR lamp flash alternately.

Bluetooth ModeBluetooth Mode
Buzzer sounds.



Only the ERROR lamp flashes continuously.

As soon as the ERROR lamp flashes,
release the buttons.

Immediately press and hold the both buttons
for 3 seconds or more.

- 28 -

3.

Set a paper and close the printer cover. The printer prints out "*** Hex Dump Printing ***" and enters
the HEX dump mode.

4.

To exit the HEX dump mode, turn off the printer power.

3.5 Instruction for Auto Power Down(Sleep) Mode
The printer in the Power Down(Sleep) Mode will recover to the Print Ready Mode when receiving
datas or button operations.
However, print data received while shifting from the Sleep Mode to the print Ready Mode (for approx. 1 sec.) is discarded and cannot be printed.
Therefore, if the printer is in the Sleep Mode, please be sure to recover it to the Print Ready Mode
before sending print data.
[ How to Recover to Print Ready Mode & How to Check ]1) Send the Status command (DLE EOT EOT) and try to resend it until the printer receives the returned status value (any value from 30H to 37H). (*1Or2) Press the FEED button or the MODE button (the Power button for SM-T300 series) and confirm that
the Power lamp (Green LED) is turned on.
(*1: When the status value is not returned in the above 1) method, it is possible that the printer isturned off by the Power OFF mode. In this case, turn the printer on manually.

3.6 Card Reading (Only for Model with Card Reader)
Please keep the following points in mind when reading a card.
ll

Swipe the card with its magnetic stripe side towards the printer.
Hold the card in the center as illustrated below and swipe it straight at a steady speed in the directions of arrows. You can swipe the card in either direction to read the data.
Be sure to hold the printer firmly with your hand while swiping.
If you hold the corner of the card, it is difficult to swipe it straight so that you may fail to read thecard data. So hold the card in the center when you swipe the card.

Slot

Reading face of magnetic stripe(reverse face)l

A buzzer will sound once when a card is successfully read.
When the printer fails to read the card, the buzzer will sound three times. Check the orientation of
the card, and slide it through the reader slot again.
- 29 -

4. Paper
4.1 Paper Specifications
Type : 		
Thermal Paper
Paper width :79.5±0.5 mm
Paper thickness :61 to 75±5 µm
Outer diameter :Ø50 mm or lessCore shaft inner diameter : Ø12 mm or moreCore shaft outer diameter : Ø18 mm or more
Recording side :Outside of roll

4.2 Recommended Paper (Common thermal roll paper)
Manufacturer

Product Name

Paper thickness

Mitsubishi Paper Mills Limited

P220AG

65μm

PD450

65μm

Oji Paper Co., Ltd.

PD160R

75μm
63μm

Domtar

PD160R-63
Domtar POS 55H-2.4(Appvion)(Alpha 800-2.4)61μm

4.3 Printing Range
79.5±0.5 mm Paper Width
3.75 mm3.75 mm

72 mm Printing Area

CAUTION
1) Do not use roll paper whose end is glued to its core, because the printer will be unable to properly detect the end of the paper. Also, we recommend that you use roll paper that has a roll end
mark at its end.
2) Chemicals and oil may cause the roll paper to change color or cause the printed characters to
become lighter.
3) The roll paper starts changing color at approximately 70°C.
Please be aware that the roll paper can be affected by heat, humidity, and direct sunlight.
4) The roll paper may change color if you scratch it with your fingernail, a hard piece of metal, etc.
- 30 -

5. General Specifications
Item

Specifications

Printing method

Direct line thermal printing

Characters per line

Maximum 64 cpl

Character size

Alphanumeric characters: 9 X 24 dots, 12 X 24 dots, and 9 X 17 dots
Japanese characters: 24 X 24 dots

Character types

Alphanumeric characters, expanded graphic characters, JIS Level-1 Kanji Set,
JIS Level-2 Kanji Set, and special charactersDot density

203 dpi (8 dots/mm)

Printing width

72mm, 576 dots

Print speed

80 mm/s (max)Interface

BluetoothBluetooth Spec.

Bluetooth 3.0 / Class 2 (10 m)

Frequency Range

2.4 GHz ISM BAND

Support Profile

SPP (Serial Port Profile)

RS-232C
Emulation

ESC/POS, FIrmware version 3.1 or later : StarPRNT

Roll paper

Thermal roll paper (80 mm wide with a diameter of Ф50 mm)

Barcode1D: JAN, EAN, UPC, ITF, Code39, Code93, Code128, CODABAR(NW-7),
GS1 Barcode(StarPRNT only)
2D: PDF417, QR Code, DATA Matrix(ESC/POS only), GS1 2Dcode(StarPRNT only),
GS1 Conposite(StarPRNT only)

Receive buffer size

1M bytes *1)

MSR

SM-T300 : Not Supported MSR
SM-T301 : ISO 7810 / 7811 / 7812 1st and 2nd Track Reading

LCD

128×32 Dots FSTN (Blue LED Backlight)

Battery pack

Rechargeable 7.4V DC 1800mAh

Battery operating time

Approximately 26 hour printing (12 receipts per hour)
Approximately 31 hour prnting (12 receipts per hour / Sleep setting after 1 minute)Battery charger

Input: 100 to 250 V AC, 50 to 60 Hz
Output:8.4 VDC/0.8 A, Time required for full charge: 4 h
0 oC to +40 oC

During charging

Temperature :During operation *2 )Temperature : -10 oC to +50 oC
Humidity :30% to 80% (No condensation)

During storage

PrinterTemperature : -20 oC to +70 oC
Humidity :10% to 90% (No condensation)
Batterypack
Temperature : -20 oC to +50 oC (1month)-20 oC to +40 oC (3month)-20 oC to +20 oC (1year)

Environmental Requirements

Print head life

Approximately 50 km

Drop resistance

1.5 m / 1.2 m (Model with Card Reader) *3)

Dust protected, Splash proof

IP54 Certified *3)*1) If the quantity of data which is printed at once is more than 1M byte on Bluetooth communication, it would cause thebuffer to overflow and the data to get damaged.
*2) Under 0°C, please change Density mode and Quality mode of the memory switch settings to both “High”.
If you want to print a delicate pattern like Barcode printing, please use the printer over 0°C.
*3) Our test procedure, Not guarantee.
- 31 -

n Dimensions
External Dimensions : 120 mm (W) × 130.5 mm (D) × 58.4 mm (H) <Model without Card Reader>			

120 mm (W) × 132.5 mm (D) × 58.4 mm (H) <Model with Card Reader>

Weight * :								

424 g (Including Battery Pack) <Model without Card Reader>
429 g (Including Battery Pack) <Model with Card Reader>* Roll paper weight is not included.

Body Color :		

Gray

18.5
21.4
43.6
53.8

61.0
76.8

- 32 -

132.5

120.0

130.5

58.4

6. Version History
VersionDate

UpdateRev. 1.0

2016.09.02

New Release (StarPRNT supported / Bluetooth module changed)

Rev. 1.1

2017.05.31

Accessory changed, Safety Approvals changed

Rev. 1.2

2018.11.30

LED flashing specification changed

Rev. 1.3

2019.09.13

Added country names to Fitting regulationRev. 1.4

2020.02.19

Changed Battery Charger SpecificationRev. 1.5

2021.11.11

Update URLs which links to CE Doc, UK Doc and FCC IC statement

Rev. 1.6

2023.02.28

Changed the operating temperature, battery pack life, fitting regulation.
Added the printer storage temperature.

- 33 -

URL: https://www.starmicronics.com/support/
Rev. 1.6