MobileIron Tunnel 4.5.0 for Android
Release Notes
for Android native, Android enterprise, andSamsung Knox for MobileIron Core andMobileIron Cloud
September 16, 2020
For complete product documentation see:Tunnel for Android Product Documentation Home Page

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MobileIron Tunnel 4.5.0 for Android Release Notes| 2

Contents

Contents
Contents

3

About MobileIron Tunnel

4

New features and enhancements summary

4

Support and compatibility

4

Support policy

5

MobileIron end of sale and support policy

5

Supported MobileIron component versions

5

Supported device platforms

6

Port requirements

7

Resolved issues

7Known issues

7

Limitations

7

Documentation resources

8

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About MobileIron Tunnel

About MobileIron Tunnel
MobileIron Tunnel enables VPN capability on Android (native, with no containerization), Android enterprise(containerized, previously called Android for Work), and Samsung Knox Workspace (containerized) devices.
MobileIron Tunnel interacts with the MobileIron Enterprise Mobility Management (EMM) platform,
MobileIron Standalone Sentry, and MobileIron Access to allow apps and browsers on Android, Android enterprise,and Samsung Knox devices to securely access enterprise resources from outside the enterprise network. The
enterprise resource can be on-premise or in the cloud. MobileIron provides the following EMM platforms: MobileIron
Core and MobileIron Cloud.

New features and enhancements summary
For new features introduced in previous releases, see MobileIron Tunnel for Android and Android enterprise productdocumentation for that release.
This release provides the following new features and enhancements:lSupport for Android 11: This release provides support for Android 11 devices. As a result, a connectivity
issue to Standalone Sentry from Tunnel on Android enterprise devices running Android 11, TA-1214, is also
fixed.
For more information, see the MobileIron Knowledge Base article MobileIron Guidance on Android 11
Compatibility.

Support and compatibility
The information in this section includes the components MobileIron supports with this product.
lSupport policylMobileIron end of sale and support policylSupported MobileIron component versionslSupported device platformslPort requirements

NOTE: This information is current at the time of this release. For MobileIron product versions released
after this release, see that product version’s release notes for the most current support andcompatibility information.

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Support policy

Support policy
MobileIron defines supported and compatible as follows:

TABLE 1. SUPPORTED AND COMPATIBLE DEFINITIONSTermDefinition

Supported productversions

The functionality of the product and version with currently supported releases was
systematically tested as part of the current release and, therefore, will besupported.

Compatible productversions

The functionality of the product and version with currently supported releases has
not been systematically tested as part of the current release, and therefore notsupported. Based on previous testing (if applicable), the product and version is
expected to function with currently supported releases.

MobileIron end of sale and support policy
For the MobileIron End of Sale and Support Policy, see MobileIron End of Sale and Support Policy.

Supported MobileIron component versions
The following table provides the MobileIron component versions that are supported and compatible.

TABLE 2. MOBILEIRON COMPONENTS SUPPORTED AND COMPATIBLE VERSIONS
Component

Supported Versions

Compatible Versions

MobileIron Core

10.7.0.0, 10.8.0.0

10.5.1.0, 10.6.0.0

MobileIron Cloud72

Not Applicable
The latest version is available to customers.

Standalone Sentry

9.8.1, 9.9.0

9.7.0, 9.7.1, 9.8.0

MobileIron Access41

Not Applicable
Only the latest version is available tocustomers.

Mobile@Work for Samsung Knox

10.7.0.0

10.5.1.0

10.7.0.0

10.5.1.0(MobileIron Core client)
Mobile@Work for Android native(MobileIron Core client)

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Supported device platforms

TABLE 2. MOBILEIRON COMPONENTS SUPPORTED AND COMPATIBLE VERSIONS (CONT.)
Component

Supported Versions

Compatible Versions

Mobile@Work for Android enterprise10.7.0.0

10.5.1.0

71.0.0.7

Not Applicable(MobileIron Core client)
Go Client for Android enterprise(MobileIron Cloud client)

Go Client for Android native

Only one version is available to customers
and it is supported with this release.
71.0.0.7(MobileIron Cloud client)

Not Applicable
Only one version is available to customers
and it is supported with this release.

Supported device platforms
The following tables provide the Android device platform versions that are supported and compatible.

TABLE 3. SUPPORTED DEVICE PLATFORM FOR ANDROID NATIVE AND ENTERPRISE
Device OS

Supported Versions

Compatible Versions

Android R

11

Not Applicable

Android Q

10.0

Not Applicable

Android P

9.0

Not Applicable

Android O

8.1

8.0

Android N

7.0

7.1, 7.1.2

TABLE 4. SUPPORTED DEVICE PLATFORM FOR SAMSUNG KNOX WORKSPACE
DeviceOS

Supported Android
Versions

Supported Knox
Versions

DeviceAndroid Q

10.0

3.4.1

Samsung Galaxy Note

Android P

9.0

3.3

Samsung Galazy S8Android O

8.0

3.0

Samsung Galaxy S8Android N

7.0

2.7.1

Samsung Galaxy S7

NOTE: The following are compatible: Note 5 running Android version 7 or Knox version 2.7.1, Samsung
Galaxy S6 running Android version 6.0.1 or Knox version 2.6.

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Port requirements

Port requirements
The following provides the required port information:l

MobileIron Core: See MobileIron On-Premise Installation Guide for information on required ports andfirewall rules associated with license activation, Standalone Sentry, and different content servers.

l

MobileIron Cloud: See MobileIron Cloud Architecture and Port Requirements document for more
information on ports and firewall rules.

Resolved issues
For resolved issues provided in previous releases, see MobileIron Tunnel for Android and Android enterprise
Product Documentation for that release.
This release does not provide any new resolved issues.

Known issues
For known issues found in previous releases, see MobileIron Tunnel for Android and Android enterprise Product
Documentation for that release.
This release includes the following new known issue:lTA-1266: On Android enterprise devices with MobileIron Go 72 for Android or Mobile@Work 10.8.0.0 forAndroid, if Tunnel is in the foreground users may see a slight flicker. This behavior is seen due to a UIcontext change because Tunnel is doing certificate approval.

Limitations
For limitations found in previous releases, see MobileIron Tunnel for Android and Android enterprise Product
Documentation for that release.
This release includes the following new known limitations:lTA-1207: On Android enterprise devices running Android 9 through the latest version as supported by
MobileIron, the user personal profile setting affects the Tunnel VPN settings and the Android enterpriseprofile VPN as well.

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Documentation resources

Documentation resources
MobileIron product documentation is available at https://help.mobileiron.com/s/mil-productdocumentation.
If you have a MobileIron Cloud deployment, the MobileIron Cloud Administrator Guide is also available from yourinstance of MobileIron Cloud by clicking on the Help link in the user interface.
MobileIron Support credentials are required to access documentation in the Support Community.

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