MOHG ENVIRONMENTAL POLICY

Mandarin Oriental Hotel Group (‘the Group’) is committed to contributing to the communities inwhich we operate and responsibly managing our environmental impacts. This Environmental
Policy was established to ensure that our operations comply with all applicable environmental
legal requirements and seek continuous improvement in driving sustainability for the benefit ofour planet, colleagues, guests, and communities.
Our suppliers and business partners are encouraged to pursue actions that align with andsurpass the environmental sustainability standards set out in this policy.
As a responsible steward of the environment, the Group commits to:Energy and CarbonTracking energy consumption and implementing measures to minimise energy
consumption
Pursuing opportunities to increase the use of renewable energy
Tracking significant carbon emissions from all relevant sources and implementing
measures to minimise carbon emissions
Setting and reporting progress against targets for energy and carbon intensity reduction inline with climate science
Identifying climate-related risks (physical and transition) and opportunities, anddeveloping appropriate mitigation and adaptation measuresReducing transportation requirements and promoting the use of cleaner and moreresource-efficient alternatives within our operations and by guests, colleagues andsuppliers

Water and Wastewater

Tracking water consumption and implementing measures to minimise water consumption
Pursuing opportunities to increase water reuse, such as through rainwater harvesting
and greywater recycling
Setting and reporting progress against targets for water intensity reduction
Assessing water risk and pursuing water stewardship goals in areas of high-water stresslevelsManaging wastewater to minimise any adverse effect on the local population or theenvironment

Waste and Circular EconomyTracking generation of waste, including food waste, and implementing measures tominimise waste generation
Pursuing opportunities to avoid waste and improve resource recovery

MOHG ENVIRONMENTAL POLICY
Version: January 2023

1

MOHG ENVIRONMENTAL POLICY






Setting and reporting progress against targets for waste intensity reduction and waste
diversion rate
Managing residual waste and disposal to minimise any adverse effect on the local
population or the environment
Minimising the use of harmful substances, and substituting, when available, withinnocuous products or processes
Ensuring proper management of the storage, use, handling and disposal of chemicals

Ecological Impacts and Animal Welfare

Incorporating sustainability considerations across all stages of our property life cycle,
including planning, siting, design, construction, renovation, operation and demolition
Ensuring appropriate management of our properties to minimise and mitigate any impact
on the natural surroundings and biodiversity
Implementing practices to minimise air, water and soil pollution, including from runoff,erosion, and ozone-depleting substances
Implementing measures to avoid introduction of invasive species and using nativespecies for landscaping and restoration whenever feasible
Implementing initiatives to support biodiversity conservation
Avoiding any involvement in the illegal harvest, consumption, display, sales or trade ofwildlife species
Avoiding the purchase of any endangered species1
Improving sustainable sourcing of products and services associated with animal welfare
concerns

Materials Sourcing and Efficiency


Favouring environmentally sustainable suppliers and products (including capital goods,
food, beverages, building materials and consumables) by taking product life cycle into
consideration
Favouring local suppliers and products, to reduce associated transport emissions
Favouring suppliers and products that are certified by reputable sustainability certification
schemesManaging the purchase of consumables and disposables carefully to minimise waste
Avoiding the purchase and use of single-use plastics in our operations and collaboratingwith suppliers to transit toward reuse models and reusable alternatives
Minimising the purchase and use of non-renewable raw materials

1

As identified by the Convention on International Trade in Endangered Species (CITES), the International Union forConservation of Nature (IUCN) Red List of Threatened Species and the World Wildlife Fund’s (WWF) Sustainable
Seafood Guide.
MOHG ENVIRONMENTAL POLICY
Version: January 20232

MOHG ENVIRONMENTAL POLICY

Stakeholder Engagement

Empowering colleagues to contribute to environmental sustainability within each of theirown roles with relevant guidance, training and tools
Engaging guests to partake in our efforts to contribute to environmental sustainability
Engaging with suppliers and other business partners to improve environmentalsustainability of their operations and products
Supporting local communities through our initiatives and procurement decisions
Partnering destination bodies, NGOs and industry peers to support industry efforts forenvironmental sustainability

MOHG ENVIRONMENTAL POLICY
Version: January 2023

3