PRIVACY POLICY
Last updated May 1, 2023
PURPOSEThis privacy policy (“Policy”) for Hypehound Inc. ("Company," "we," "us," or "our"),
describes how and why we might collect, store, use, and/or share ("process") personal
information related to you (“Personal Information”) when you use any of ourcloud-based product solutions or services ("Services"), such as when you:​​

Visit our website at hypehound.io, or any website of ours that links to this Policy
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Policy will help you understand your privacy
rights and choices. If you do not agree with our policies and practices, please do notuse our Services. If you still have any questions or concerns, please contact us at
support@hypehound.io.
HYPEHOUND AS A SERVICE PROVIDER
We provide cloud-based services to our customers pursuant to Terms of Service. Our
customers and their authorized users upload and store information on our Service(“Customer Information”). We process any Personal Information contained in the
Customer Information in our Services on behalf of our customers and only inaccordance with their written instructions. We are acting as a “processor” or as a“service provider” with regard to Customer Information. Therefore, this Policy does not
apply to Customer Information.
SUMMARY OF KEY POINTSThis summary provides key points from our Policy, but you can find out more details
about any of these topics by clicking the link following each key point or by using ourtable of contents below to find the section you are looking for. You can also click here to
go directly to our table of contents.
What Personal Information do we process? When you visit, use, or navigate our
Services, we may process Personal Information depending on how you interact with

Hypehound Inc. and the Services, the choices you make, and the products and features
you use.
Do we process any sensitive Personal Information? We do not process sensitive
Personal Information.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for otherpurposes with your consent. We process your information only when we have a valid
legal reason to do so. Click here to learn more.
In what situations and with which parties do we share Personal Information? We
may share information in specific situations and with specific third parties to fulfill the
purposes mentioned above. Click here to learn more.
How do we keep your information safe? We have organizational and technicalprocesses and procedures in place to protect your Personal Information. However, noelectronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Click here tolearn more.
What are your rights? Depending on where you are located geographically, theapplicable privacy law may mean you have certain rights regarding your Personal
Information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by fillingout our data subject request form available here: hypehound.io/datarequest, or bycontacting us. We will consider and act upon any request in accordance with applicabledata protection laws.
Want to learn more about what Hypehound Inc. does with any information we collect?
Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT PERSONAL INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR PERSONAL INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONALINFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR FEDERATED LOGINS?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS POLICY?
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

1. WHAT PERSONAL INFORMATION DO WE COLLECT?
Personal Information you disclose to us
In Short: We collect Personal Information that you provide to us.
We collect Personal Information that you voluntarily provide to us when you registeron the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Services, or otherwise when you
contact us.
Personal Information Provided by You. The Personal Information that we collectdepends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The Personal Information we collect may
include the following:
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names

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phone numbers
email addresses
job titles
mailing addresses
contact preferences

Sensitive Information. We do not process sensitive information.
Federated Login Data. We may provide you with the option to register with us using
your existing account details, like your Shopify platform account. If you choose toregister in this way, we will collect the information described in the section called"HOW DO WE HANDLE YOUR FEDERATED LOGINS?" below.
All Personal Information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such Personal Information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate theServices. This information does not reveal your specific identity (like your name orcontact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,referring URLs, device name, country, location, information about how and when you
use our Services, and other technical information. This information is primarily needed
to maintain the security and operation of our Services, and for our internal analytics
and reporting purposes.
2. HOW DO WE PROCESS YOUR PERSONAL INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your consent.
We use legitimate interest as a legal basis for processing your Personal Information.
We may process your Personal Information for a variety of reasons, depending on
how you interact with our Services, including:

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To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to youraccount, as well as keep your account in working order.
To deliver and facilitate delivery of Services to the user. We may process yourinformation to provide you with the requested service. We may process your
Personal Information to detect and prevent fraud or bugs on our website andServices to the extent necessary.
To respond to user inquiries/offer support to users. We may process yourinformation to respond to your inquiries and solve any potential issues you
might have with the requested service. If you have contacted us for information
regarding our Services, for assistance, for partnerships or for any otherinformation, we will process your Personal Information based on our legitimate
interests to the extent necessary to fulfill your request.
To send administrative information to you. We may process your information
to send you details about our products and Services, changes to our terms andpolicies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill
and manage your orders, payments, returns, and exchanges made through theServices.
To save or protect an individual's vital interest. We may process yourinformation when necessary to save or protect an individual’s vital interest, suchas to prevent harm.
To operate and maintain our websites and Services. For instance, we may use
your browsing information for this purpose.
To provide you with personalized recommendations when you are visiting our
websites. By using Personal Information for this purpose, you may expect to bepresented with more engaging and relevant content than without the use of
personalization.
To improve our websites. We process your information, including device andusage information, to track your browsing behavior for analytics purposes. This
eventually allows us, based on our legitimate interests or on your consent, toimprove our websites as well as the overall user experience.
To provide and improve training on Hypehound Services.
To send you communications. We may inform you about Hypehound’s latest
product announcements, software updates, security and technical notices, andupcoming events or provide tailored advertising about us to the extent that you
have provided us with your consent while interacting with our websites or

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related services, based on our legitimate interests or otherwise as permitted byapplicable privacy laws;
To assess new customer opportunities. We process your Personal Information,in particular, contact information collected via different means to identify new
customer opportunities as permitted by laws.
To assess new partner opportunities. We collect and process your Personal
Information, specifically contact information and Hypehound content you haveinteracted with as permitted by laws;
To gather insight on the effectiveness of our marketing campaigns andadvertisements and improve/optimize our conversion rates.
To manage events participation. If you have registered to participate in an
event, a contest, a webinar or other marketing event, we will process your
Personal Information (mainly business contact information) to manage yourparticipation in the event.
To request your feedback. We might process your Personal Information tocollect your feedback on your use of our Services, based on our legitimate
interests or on your consent;
To manage payments. We may process your Personal Information to collect andperform payments; andTo comply with legal obligations. We process your Personal Information tocooperate with government authorities or competent courts, to respond to
lawful requests, to communicate with you where required by privacy laws or forauditing purposes.

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3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONALINFORMATION?
In Short: We only process your Personal Information when we believe it is necessary andwe have a valid legal reason (i.e., legal basis) to do so under applicable law, like with yourconsent, to comply with laws, to provide you with services to enter into or fulfill ourcontractual obligations, to protect your rights, or to fulfill our legitimate businessinterests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain thevalid legal bases we rely on in order to process your Personal Information. As such, we
may rely on the following legal bases to process your Personal Information:

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Consent. We may process your information if you have given us permission (i.e.,
consent) to use your Personal Information for a specific purpose. You can
withdraw your consent at any time. Click here to learn more.
Performance of a Contract. We may process your Personal Information when
we believe it is necessary to fulfill our contractual obligations to you, including
providing our Services or at your request prior to entering into a contract withyou.
Legal Obligations. We may process your information where we believe it isnecessary for compliance with our legal obligations, such as to cooperate with alaw enforcement body or regulatory agency, exercise or defend our legal rights,
or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it isnecessary to protect your vital interests or the vital interests of a third party,
such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express
consent) to use your Personal Information for a specific purpose, or in situations where
your permission can be inferred (i.e., implied consent). You can withdraw your consent
at any time. Click here to learn more.
If you are located in California, please review the section: “DO CALIFORNIARESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?”
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/orwith the following third parties.
We may only disclose and share your Personal Information as follows:
With affiliates. Hypehound may share Personal Information about you with its
affiliates. For example, Hypehound shares your business contact information as well as
the communications you have with Hypehound for customer relationship management
purposes. In such case your Personal Information will be processed in accordance withthis Policy.
With service providers. Hypehound discloses your Personal Information with service
providers with whom it has contracted in order to provide services on behalf ofHypehound. These providers will access and process your Personal Information only as
instructed by Hypehound. This may include customer relationship management,
marketing purposes, billing purposes, data analysis, information security, technicalsupport or customer services.
With business partners. From time to time, Hypehound may partner with othercompanies to support its business. This may include resellers, referral partners orsocial networks. In such instances, your Personal Information will be processed
separately by those partners and will be subject to the respective partner’s or sponsor’s
privacy policy. For instance, if you purchase or specifically express interest in ajointly-offered product, promotion or service from Hypehound, Hypehound may share
Personal Information about you collected in connection with your purchase or
expression of interest with our joint partner(s). Hypehound does not control its
business partners’ use of your Personal Information, and their use of the information
will be in accordance with their own privacy policies. If you do not wish for yourinformation to be shared in this manner, you may choose not to purchase or
specifically express interest in a jointly offered product or services.
Where required by laws. Hypehound may share your Personal Information where it
believes in good faith that it is necessary to respond to lawful requests, to protect its
rights and property, to protect the interests of its customers or to enforce the terms of
its terms of use.
Where necessary for business transaction purposes. If Hypehound goes through amerger, an acquisition, a sale of all or a portion of its assets, your Personal Information
may be included in the assets involved in the transfer.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store yourinformation.
We may use cookies and similar tracking technologies (like web beacons and pixels) toaccess or store information. Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our Cookie Notice.
Cookies and similar technologies: Most Web browsers are set to accept cookies bydefault. If you prefer, you can usually choose to set your browser to remove cookies
and to reject cookies. If you choose to remove cookies or reject cookies, this couldaffect certain features or services of our Services. To opt out of interest-based
advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
The information we collect in this manner includes:​​

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, andperformance information our servers automatically collect when you access or
use our Services and which we record in log files. Depending on how you
interact with us, this log data may include your IP address, device information,browser type, and settings and information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features you use),
device event information (such as system activity, error reports (sometimes
called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer,phone, tablet, or other device you use to access the Services. Depending on thedevice used, this device data may include information such as your IP address (orproxy server), device and application identification numbers, location, browser
type, hardware model, Internet service provider and/or mobile carrier,operating system, and system configuration information.

6. HOW DO WE HANDLE YOUR FEDERATED LOGINS?
In Short: If you register or log in to our Services using your Shopify platform account, we
may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party accountdetails. Where you choose to do this, we will receive certain profile information about
you from your account provider. The profile information we receive may varydepending on the provider concerned, but will often include your name, email address,
and profile picture, as well as other information associated with that account profile.
We will use the information we receive only for the purposes that are described in thisPolicy or that are otherwise made clear to you on the relevant Services. Please notethat we do not control, and are not responsible for, other uses of your Personal
Information by your third-party federated account provider. We recommend that you
review their Policy to understand how they collect, use, and share your Personal
Information, and how you can set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes
outlined in this Policy unless otherwise required by law.
We will only keep your Personal Information for as long as it is necessary for the
purposes set out in this Policy, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements). No purpose inthis Policy will require us keeping your Personal Information for longer than three (3)months past the termination of the user's account.
When we have no ongoing legitimate business need to process your Personal
Information, we will either delete or anonymize such information, or, if this is notpossible (for example, because your Personal Information has been stored in backup
archives), then we will securely store your Personal Information and isolate it from any
further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your Personal Information through a system of organizational
and technical security measures.
We have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any Personal Information weprocess. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Although wewill do our best to protect your Personal Information, transmission of Personal
Information to and from our Services is at your own risk. You should only access theServices within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years ofage.
We do not knowingly solicit data from or market to children under 18 years of age. By
using the Services, you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent’s use of the Services. If

we learn that Personal Information from users less than 18 years of age has beencollected, we will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we may havecollected from children under age 18, please contact us at support@hypehound.io.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, you have rights that allow you greater access to and control
over your Personal Information. You may review, change, or terminate your account at
any time.
In some regions, you have certain rights under applicable data protection laws. Thesemay include :● the right to access and receive a copy of your Personal Information, or specificpieces of Personal Information, in a readable format;● the right to know the categories of sources from which your Personal
Information was collected;● the right to know the categories of third-parties with whom your Personal
Information was shared;● the right to rectify inaccurate or outdated Personal Information we hold about
you and to ensure that it is complete;● the right to erase your Personal Information, under specific circumstances;● the right to restrict the processing of your Personal Information;● the right to ask us to transfer your Personal Information to another controller,
when technically feasible, in a format commonly used;● the right to object to the processing of your Personal Information, when theprocessing of your Personal Information is based on our legitimate interests orwhen used for direct marketing purposes. In particular, if you do not want to beon our mailing list, you can opt out anytime here.
● the right not to be subject to a decision based solely an automateddecision-making, including profiling, which produces legal effects or otherwise
significantly affects you (“Automated Decision Making”) ; and● the right to lodge a complaint before a regulator or a supervisory authority
about our processing of your Personal Information.
Hypehound does not currently perform Automated Decision Making on our websites
nor on related services.

Hypehound will not discriminate against you for exercising your rights described above
or offer you financial incentives related to the use of your Personal Information.
Withdrawing your consent: If we are relying on your consent to process your Personal
Information, which may be express and/or implied consent depending on theapplicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS POLICY?" below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your
Personal Information conducted in reliance on lawful processing grounds other thanconsent.
Opting out of marketing and promotional communications: You can unsubscribe fromour marketing and promotional communications at any time by clicking on theunsubscribe link in the emails that we send, or by contacting us using the details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS POLICY?" below.
You will then be removed from the marketing lists. However, we may still communicate
with you — for example, to send you service-related messages that are necessary forthe administration and use of your account, to respond to service requests, or for othernon-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:​Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete youraccount and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable legal
requirements.
How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request accessto the Personal Information we collect from you, change that information, or delete it.
To request to review, update, or delete your Personal Information, or in order toexercise your rights with regard to your Personal Information in our possession, pleasecontact support@hypehound.io. Hypehound will treat your request in accordance withapplicable domestic laws.You may also visit: hypehound.io/datarequest.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ("DNT") feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activities monitored
and collected. At this stage no uniform technology standard for recognizing andimplementing DNT signals has been finalized. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically communicates yourchoice not to be tracked online. If a standard for online tracking is adopted that wemust follow in the future, we will inform you about that practice in a revised version ofthis Policy.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding
access to your Personal Information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits
our users who are California residents to request and obtain from us, once a year andfree of charge, information about categories of Personal Information (if any) we
disclosed to third parties for direct marketing purposes and the names and addressesof all third parties with which we shared Personal Information in the immediately
preceding calendar year. If you are a California resident and would like to make such arequest, please submit your request in writing to us using the contact information
provided below.
If you are under 18 years of age, reside in California, and have a registered account with
Services, you have the right to request removal of unwanted data that you publicly poston the Services. To request removal of such data, please contact us using the contact
information provided below and include the email address associated with youraccount and a statement that you reside in California. We will make sure the data is not
publicly displayed on the Services, but please be aware that the data may not becompletely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Policy

The California Code of Regulations defines a "resident" as:(1) every individual who is in the State of California for other than a temporary ortransitory purpose and(2) every individual who is domiciled in the State of California who is outside the Stateof California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights andobligations regarding your Personal Information.
What categories of Personal Information do we collect?
We have collected the following categories of Personal Information in the past twelve(12) months:
Categories and Examples Collected:
Identifiers, such as contact details, such as real name, alias, postal address, telephone
or mobile contact number, unique personal identifier, online identifier, Internet
Protocol address, email address, and account nameCommercial information such as transaction amounts
Categories and Examples Not Collected:
Personal Information categories listed in the California Customer Records statute, suchas education, employment, employment history, and financial information.
Protected classification characteristics under California or federal law, such as, genderand date of birth.
Commercial information such as purchase history, financial details, and payment
information.
Biometric information such as fingerprints and voiceprints.

Internet or other similar network activity such as browsing history, search history,
online behavior, interest data, and interactions with our and other websites,
applications, systems, and advertisements.
Geolocation data such as service location.
Audio, electronic, visual, thermal, olfactory, or similar information such as images andaudio, video or call recordings created in connection with our business activities.
Professional or employment-related information such as business contact details inorder to provide you our Services at a business level or job title, work history, andprofessional qualifications if you apply for a job with us.
Education Information, such as student records and directory information.
Inferences drawn from other Personal Information, such as inferences drawn from anyof the collected Personal Information listed above to create a profile or summary about,for example, an individual’s preferences and characteristics.

We may also collect other Personal Information outside of these categories throughinstances where you interact with us in person, online, or by phone or mail in thecontext of:​​​Receiving help through our customer support channels;
Participation in customer surveys or contests; andFacilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your Personal Information?
More information about our data collection and sharing practices can be found in thisPolicy.
You may contact us by email at support@hypehound.io, or by referring to the contact
details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt out we may deny arequest if the authorized agent does not submit proof that they have been validly
authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your Personal Information with our service providers pursuant to a
written contract between us and each service provider. Each service provider is afor-profit entity that processes the information on our behalf.
We may use your Personal Information for our own business purposes, such as forundertaking internal research for technological development and demonstration. This
is not considered to be "selling" of your Personal Information.
Hypehound Inc. has not disclosed or sold any Personal Information to third parties fora business or commercial purpose in the preceding twelve (12) months. We may sharepersonal information with service providers to perform functions on our behalf, suchas processing payments and providing customer support. Hypehound Inc. will not sell
Personal Information in the future belonging to website visitors, users, and otherconsumers.
Your rights with respect to your personal data
For information regarding the exercise of your rights, you can refer to the WHAT ARE
YOUR PRIVACY RIGHTS? section of this Policy. You may use an authorized agent tosubmit a consumer request on your behalf in which case we will require a copy of yourwritten authorization to submit the request on your behalf.
As a California resident, you also have a righƒt to opt-out of the sharing of your
Personal Information. You may opt-out of the sharing of Personal Information by:● selecting the option to opt-out of the use of cookies in the cookie settingsbanner;● turning on a Global Privacy Control in your web browser or browser extension.
For more information on valid Global Privacy Controls, please refer to thiswebsite: https://oag.ca.gov/privacy/ccpa● clicking on the “unsubscribe” link at the bottom of a Hypehound commercial
message;● opt-out of the use of your email address by visiting: hypehound.io/datarequest

13. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this Policy as necessary to stay compliant with relevant laws.
We may update this Policy from time to time. The updated version will be indicated by
an updated "Revised" date and the updated version will be effective as soon as it isaccessible. If we make material changes to this Policy, we may notify you either byprominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this Policy frequently to be informed of how we areprotecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this Policy, you may email us at
support@hypehound.io or by post to:
Hypehound Inc.
250 Fountain Place
Unit 124D
Ottawa, Ontario K1N 9N7
Canada