December 2015 Vol. 13 No. 12

122015https://www.ntt-review.jp/archive/2015/201512.html

View from the Top
Hiroshi Nakagawa, Senior Executive Vice President,
NTT EAST

Feature Articles
Cybersecurity-related R&D toCounter Global Threats
Cybersecurity R&D to Counter Global Threats
Trends in Global Security Threats
Security Intelligence for Malware Countermeasures toSupport NTT Group’s Security Business
Security Orchestration with a Global Threat Intelligence
Platform
Efforts to Achieve a Joint Risk Management SupportSystemView from the Top

Hiroshi Nakagawa,Senior Executive Vice President, NTT EAST▼Overview

The growth of FLET’S HIKARI—NTT’s optical access broadband service and flagshipproduct—shows signs of slowing down as the demand for high-speed Internet easesand competition with optical access services of other companies intensifies. Under
these conditions, NTT EAST is reexamining its business structure and reforming its
business model to steer the company toward sustainable management while growing
its business-user market. We asked Hiroshi Nakagawa, Senior Executive Vice
President of NTT EAST, to tell us about the aims and rollout of the Hikari
Collaboration Model and specific initiatives such as the new marketing method called
ICT Concierge.

Feature Articles
Cybersecurity-related R&D to Counter Global Threats

Cybersecurity R&D to Counter Global Threats▼Abstract

Feature Articles
Service Design for Attractive Services and Trends in Design Thinking

New cybersecurity threats are continuing to expand on a global scale,Service Design for Creating Attractive Services, and Trends in Design Thinking
Concept Tailor: A Tool for Iteratively Designing Service Concepts Using Storyboards
Evaluation Methods for Service DesignMethodology for Creating Attractive Services
Training Initiatives for UX DesignersInitiatives Related to the Creation of New NTT DATA Services

resisting global cybersecurity threats and introduce our research andRegular Articles
Recent Activities Involving OpenStack Swift
Improving Inter-system Cooperation and User Convenience in Confirming Personal Safety during
Disasters

and Japan is expected to become the target of cyber-attacks in the run
up to 2020. In these Feature Articles, we discuss the key points ofdevelopment strategy for dealing with them.

Feature Articles
Service Design for Attractive Services and Trends in Design Thinking

Service Design for Creating Attractive Services, and Trends
in Design Thinking▼Abstract

Global Standardization Activities

Terms such as service design and design thinking are receiving a lot ofStandardization Efforts in IP Number Portability Specifications

NTT Group is tackling this issue from various perspectives. This article

attention as methodologies for producing attractive services, and thePractical Field Information about Telecommunication Technologies

introduces these initiatives, first discussing what design is, thenWireless LAN Tester Conformable to IEEE802.11ac

design trends. Finally, it introduces three key concepts on which NTT

New NTT Colleagues
We welcome our newcomers to the NTT Groupdescribing how service design and design thinking fit within current
Service Evolution Laboratories places particular focus:
human-centered design, user experience design, and participatory
design.