The guidance of license transfer
If you change PC or version up OS, at the same time you are requested to transfer (re-register) license which you are using.
There are two options of ” license transfer “ which are ONLINE process by direct registration with internet and OFFLINE process by E-mail.
To suit your environment, please perform the procedure.

Depending on your environment, the operation process is different.
Depending on your product or working environment, the license transfer process is different.
Please choose on item to satisfy the conditions from below list.

① ONLINE process② OFFLINE process

OFFLINE process
is not available

Developer Studio

Pro8Developer Studio

8JPEG Photography

Developer Studio Pro 7

8Developer Studio

Jpeg Photogra phy

2.0

7Developer Studio 2.0

DEVELOPER STUDIO PRODEVELOPER STUDIO

Developer Studio Pro

5Developer Studio 3.0

What is the license?
In order to use permanently your SILKYPIX product, you need to register the license for each product.
* We do not reissue the license by the loss of the product key. Please pay attention to the management of the product key.
* Starting on December 6, 2016, you can manage your product licenses at the "My Account" of our web site "ISL Online Store."
Please refer to the "2) Serial List (Page 6)" of "Information on My Account (PDF)" by "ISL Online Store" for more details.

30days limited

Trial version program＋license＋
serial number

product key＝
Full version program① The guidance of ONLINE license transfer
Please refer to below license transfer procedure if you are under internet environment.

If you transfer license to other PC
If you meet following conditions
please refer to “② OFFLINE license transfer”.

Internet access available

Any PC is not connectedto the internet.

SILKYPIX installed PC which you
registered a license with OFFLINE

Important : First of all, please release the product key registration with PC which you used to use SILKYPIX.
The operation of "Clear product key registration" is necessary process to migrate to new PC from ever used PC with the termination of using “SILKYPIX” license (product key).
Due to above reason, PC in which "Clear product key registration" was done will not be used for the registration of released license (product key). Please take note sufficiently.

1. Start SILKYPIX with connecting PC to the Internet.
2. Select "Clear product key registration" in menu “Help”
3. The confirmation message of "Clear product key registration" will be displayed. If it is OK, please click [Clear] button.
4. When "Clear product key registration" is completed, a message will be displayed. When you click [OK] button SILKYPIX will terminate.
5. Uninstall SILKYPIX from PC which you used to use.
6. Install SILKYPIX to PC which will be used for it newly.
7. Start newly installed SILKYPIX with connecting PC to the Internet.
8. "Registration" dialog will start.
9. After confirming the program license at your hand, please enter the serial number and product key , then click [Register product key] button.
10. When the communication with our server is complete, a message will be displayed.
When you click [OK] button the process will complete, then the operation screen of program starts, the operation is completed.
・ The length of product key number depends on the license, the "Product Key" column might blank remains.
・ SILKPIX Developer Studio Pro、4.0、3.0、2.0 is required only product key at the registration, you do not need to input the serial number.

OS version up or PC reconfiguration
If you meet following conditions
please refer to “② OFFLINE license transfer”.

Internet access available

Not connected to internet

SILKYPIX installed PC which you
registered a license with OFFLINE

1. If you complete OS version up or PC reconfiguration, please install “SILKYPIX” program.
2. Please start installed “SILKYPIX” with connecting PC to the Internet.
3. "Registration" dialog will start.
4. After confirming the program license at your hand, please enter the serial number and product key , then click [Register product key] button.
5. When the communication with our server is complete, a message will be displayed.
When you click [OK] button the process will complete, then the operation screen of program starts, the operation is completed.
・ The length of product key number depends on the license, the "Product Key" column might blank remains.
・ SILKPIX Developer Studio Pro、4.0、3.0、2.0 is required only product key at the registration, you do not need to input the serial number.

Due to unstable internet condition if you cannot complete theserver and displaying error message, please inform these matters withE-mail subject “License transfer (OS)”Customer name :E-mail to our support center.

Product name of license transfer (Example: SILKYPIX Developer Studio xx or Proxx）

We will reply as soon as we complete the trouble reporting process.

Serial number of license transfer product :operation caused by incomplete network communication with ourE-mail address ：silkypix_support_english@isl.co.jp

Reply E-mail address :* If you have error message during re-registration, please inform this error message (message number) together.

② OFFLINE license transfer

If you want to transfer license with E-mail, please refer to the below procedure.

If you transfer license to other PC
E-mail address ：silkypix_support_english@isl.co.jp
E-Mail subject “License transfer (PC)”
Customer name :Product name of license transfer (Example: SILKYPIX Developer Studio xx or Proxx）:
Serial number of license transfer product :Any PC is not connectedto the internet.

SILKYPIX installed PC which you
registered a license with OFFLINE

Reply E-mail address :Before starting below operation, please uninstall SILKYPIX from PC which you used to use.
1. Please install SILKYPIX to PC which will be used for it newly.
2. Please send above information to our support center with E-mail. We will reply as soon as we complete internal process.
3. When you receive our introduction E-mail, please start installed “SILKYPIX” and select ”Registration" in “Help” menu.
4. "Registration" dialog will start. With an available way, please register the license.
This completes the operation of the license transfer. Please continue to use “SILKYPIX”.

Important : About compatibility

2.0

As long as the right of the target products, please note that youcannot transfer between Windows / macOS.
Developer Studio 3.0

Developer Studio 2.0OS version up or PC reconfiguration
E-mail address : silkypix_support_english@isl.co.jp
E-mail subject “License transfer (OS)“Customer name :Product name of license transfer (Example: SILKYPIX Developer Studio xx or Proxx）:
Serial number of license transfer product :Not connected to the internet

SILKYPIX installed PC which you
registered a license with OFFLINE

Reply E-mail address :* If reregistering, "Reason reregistration is required"Before starting below operation, please uninstall “SILKYPIX” from PC in which it was installed.
1. If you complete OS version up or PC reconfiguration, please install “SILKYPIX” program.
2. Please send above information to our support center. We will reply as soon as we complete the internal process.
3. When you receive our introduction E-mail, please start the program and select “Registration” in “Help” menu.
4. "Registration" dialog will start. With an available way, please register the license.
This completes the operation of the license transfer. Please continue to use “SILKYPIX”.