AVer EVC
Quick Installation Guide
Package Contents

1234567891011

AVer EVC
Quick Installa on Guide
Package Contents

12131245637891011121314© 2 0 1 3 A V e r I n f o r m at i o n I n c. A ll R i g ht s R e s e r v e d.

141515

8. Mini Din 8 pin MIC Cable

1. Main System
2. Camera (The camera will vary depending on the model.)9. HDMI Cable

3. Microphone

10. Camera Cable

4. Remote Control

11. RJ-45 Cable

5. Power Adapter

12. Warranty Card

6. Power Cord

13. Quick Installation Guide

14. AAA Batteries

7. VGA Cable

15. Back Panel Label

Layer 1

Layer 212 13 14 15

6 7 8 9 10 11

Accessory PackCables

Layer 3Layer 44321© 2 0 13 AVe r Info rmatio n In c. All R i g hts R e se rve d.

5
Camera, Microphone,
Remote and Adapter

Main System

1. Main System

8. Mini Din 8 pin MIC Cable

2. Camera (The camera will vary depending on the model.)9. HDMI Cable

3. Microphone

10. Camera Cable

4. Remote Control

11. RJ-45 Cable

5. Power Adapter

12. Warranty Card

6. Power Cord

13. Quick Installation Guide

7. VGA Cable

14. AAA Batteries
15. Back Panel Label

Layer 1

Layer 2

Layer 3Layer 4412 13 14 15

6 7 8 9 10 113215Accessory PackCables

Camera, Microphone,
Remote and Adapter

Main System

Connection Diagram
Wall outlet

LCD monitor / LCD TV

LaptopDesktop

Power cord
LCD / DLP projector

RJ-45 wall jackPower adapter

VGA cable

VGA cable

3.5mm
Audio cable

RJ-45 cableUSB

3.5mm to
RCA cable

Camera cable

HDMI cable

AUDIOINL

MIC cable

AUDIOINRLCD TV

CameraHDMI monitor

MIC

Put back panel label on main system

PowerUSB

CameraDisplay 2Speaker

Display 1

PC/Laptop

Audio inMic

CAMERA IN

VGA OUT

AUDIO OUT

HDMI OUT

VGA IN

AUDIO IN

MIC INInternet

Setup Wizard
For the first time using AVer EVC system, the Installation Wizard will guide you to setup your EVC system stepby step. After completing the wizard setup, user may start to use your EVC system.
1. Connect your EVC system well and turn on the power.
After your EVC system starting, user will see theInstallation Wizard screen shown up. Press
installation wizard setup.

to start

2. Language: Select the language of your EVC system.
3. Pressorto expand the drop-down list. Then, usebutton to move the selection and press

make the selection. After selecting, press“Next” option and press

to move toto go to the next step.

4. Follow the instructions and complete your settings.
5. Click “Finish” to complete the Installation Wizard setup
and go to home menu.
6. Please press

toon the remote to start making a call.

Network Quick Setup GuideDefault IP address: 192.168.0.1.
Please change your EVC’s IP address at the start.
There are three possible setup scenarios for most video conferencing users, if yours is:
1. Public IP Configuration (Outside of Firewall).
2. Private IP Configuration (Behind Firewall with Port Forwarding). Please refer to the following table “EVC
H.323 Related Port Usage for Firewall Setup” for your firewall Port forwarding setup.
3. H.460 Gatekeeper with Firewall Traversal. Please refer to the following table “EVC H.323 Related Port
Usage for Firewall Setup “for your firewall Port forwarding setup.

EVC H.323 Related Port Usage for Firewall Setup(Please set the following ports in port forwarding in your firewall before start installing your EVC)Port

Function

Type1719

Gatekeeper

UDP

1720

H.323 Call setup

TCP

Signaling and control for audio, call, video,

30000 ~ 30019

and data/FECC

TCP and UDP

80

HTTP Interface (WebTool)

TCP

23

Telnet

TCP

5060

SIP

TCP and UDP

Scenario 1 – Public IP Configuration (Outside of Firewall)Your EVC is connecting directly to the internet.

EVC
1. From the remote press “Home”->“Setting”.

Internet->

2. Press->“Network”.

3. Press “LAN Configuration”.
4. And In the drop-down list “Obtain IP address”, choose“Static IP”.
5. Manually input the “IP address”, “Subnet Mask” and“Default Gateway”.
6. Select “Apply” and press(Enter).

7. Press “Home” on the remote to return to the homemenu.
8. Press the(Call) button on the remote and you areready to make your first call.

Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding)Your EVC is connecting to the internet through a firewall.

EVCFirewall

1. From the remote press “Home”->“Setting”.

2. Press->“Network”.

->

Internet3. Press “LAN Configuration”.
4. And In the drop-down list “Obtain IP address”, choose“Static IP”.
5. Manually input the “IP address”, “Subnet Mask” and“Default Gateway”.
6. Select “Apply” and press
7. Press(Enter).

(Back) on the remote to return to previousmenu. (If you have H.323 ALG enabled, skip to step 10).
8. In the same page, go to “Firewall” and press(Enter).

9. Select “ON” in the NAT check box and enter the IP addressin the “NAT Public (WAN) address” field.
10. Press the “Home” button on the remote to return the homemenu.
11. Press theCall button on the remote and you areready to make your first call.

Scenario 3 – H.460 Gatekeeper with Firewall Traversal
Your EVC is connecting to the internet through a firewall and you have a Gatekeeper outside the firewall.

EVCFirewall

1. From the remote press “Home”->

2. Press->“Network”.

->“Setting”.

Gatekeeper

Internet3. Press “LAN Configuration (IPv4)”.
4. And In the drop-down list “Obtain IP address”, choose“Static IP”.
5. Manually input the “IP address”, “Subnet Mask” and“Default Gateway”.
6. Select “Apply” and press(Enter).

7. In the same page, go to “Gatekeeper” and press(Enter).
8. Enter the IP address of your Gatekeeper in the“Gatekeeper IP Address” field and enable the “UseGatekeeper” check box.
9. Enable the “Enable H.460 firewall Traversal” option.
10. Press the “Home” button on the remote to return thehome menu.
11. Press the(Call) button on the remote and you areready to make your first call.

Troubleshooting
1. Make sure you have changed your default IP address. The default IP address is 192.168.0.1, in order not toconflict with other devices in the same LAN, please change your IP address at the start.
2. Video conference call is established but no video or voice.
-If you are connecting to AVer EVC with firewall, make sure you have done the port forwarding
correctly. For non H.323 ALG firewall, please set the NAT configuration and the WAN IP address on
AVer EVC system is entered.

-We suggest having a fixed public IP address for AVer EVC system. With Dynamic public IP address, itwill change after a certain period which depends on your local ISP.

-There is a routing issue if you installed two AVer EVC systems sharing one public IP address.

3. Unable to connect to other Video Conferencing systems.
-

Check to see if you dial the correct IP address.

-

Ensure the power status of the device from the other site is on.

-

Verify if the firewall blocks the inbound traffics from the other site.

-

Verify if the other site rejected your Video Conferencing call.

4. Unable to see the OSD.
-

Check to see if your cable is connecting correctly.

-

Make sure your system and display are well-connected and then reboot your system. (Your display
should be switched on before you reboot your system).

5. Cannot open WebTool by IE 9 and IE 10.
1. Click(Tools) in IE.

2. Select “F12 developer tools”.

3. Change Document Mode to Internet Explorer 9standards.

4. Disable intranet sites in Compatibility View. Go to“Tools”  “Compatibility view settings”.

5. Unclick the checkbox “Display intranet sites inCompatibility View” and then click “Close”.

For more information, please visit and download EVC user manual at our website http://www.aver.com
300AV2C1-DV4