Sysmex
Sustainability Report

2014
Digest Version

Message from the Chairman and CEO ................ 1
Sysmex at a Glance ........................................ 3
Corporate Philosophy ..................................... 5
Highlight 1
The Advancement of Healthcare ..................... 7
Highlight 2
Improving Business Processes .......... .............. 9Highlight 3
Environmental Conservation Activities ............ 1 1
Overview of CSR Initiatives .............................. 13
Global Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Japan ......................................................... 15
Americas ..................................................... 17
EMEA ......................................................... 19
China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Message from the Chairman and CEO

We Aim to Help Resolve Global Healthcare Issues andBuild Trust and Confidence among Our Stakeholders.
We strive to contribute to society through businessactivities throughout the world.
Since our founding in 1968, we have created a wide spectrumof products and services in the in-vitro diagnostics ﬁeld
based on advanced technologies. Fiscal year 2013 marked
Sysmex’s 45th anniversary, and the Company’s products
are currently used in more than 170 countries around theworld. In recent years, the environment surrounding thehealthcare business has changed dramatically. In emerging
markets, healthcare needs are growing against a backdropof economic development and expanding populations.
Meanwhile, in developed countries birthrates are falling,
populations are aging and attitudes toward health are
growing more diverse. In this environment, every year
testing plays an increasingly important role in illness

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Sysmex Sustainability Report 2014

prevention, early-stage detection and the determination oftreatment methods. We strive to swiftly address thesechanges in our environment and respond to people’s desire
to remain healthy.
In ﬁscal year 2013, we welcomed two new members into
the Group—Germany’s Inostics GmbH (currently, Sysmex
Inostics GmbH) and Partec GmbH—as part of our eﬀort tocontinue developing and growing in line with the changing
healthcare markets and contribute to the resolution ofvarious healthcare issues. Sysmex is working toward therealization of personalized medicine: providing healthcare
optimized for individual patients, by combining our own
diagnostic technologies and networks with Inostics’ highly
sensitive technology for detecting cancer genes in the blood,and the expertise and development capabilities of Partec,

a pioneer in ﬂow cytometry* technology. Partec also has astrong presence in the area of testing for infectious diseases,
such as HIV and malaria. Going forward, Sysmex will leverage
its network to contribute to the advancement of healthcare
in emerging markets and developing countries. In addition,
Sysmex and Kawasaki Heavy Industries, Ltd., have jointly
established Medicaroid Corporation to conduct marketing
activities with a view to commercializing medical robots.
In accordance with our mission, “Shaping theadvancement of healthcare,” as stated in the Sysmex Way,
the corporate philosophy for the Sysmex Group, throughour business activities Sysmex will contribute to a healthy
life for people around the world.
* Flow cytometry: method involving the ﬂow dispersion of minute particles andthe use of laser light to optically analyze minute ﬂows. Used primarily to observe
individual cells.

We are taking part in a host of activities designed tobuild trust and confidence among our stakeholders.
The Sysmex Way emphasizes the importance we place onbuilding trust and conﬁdence among all our stakeholders.
In April 2013, Sysmex established the Mid-Term CSR Plan
based on the 10 principles of the United Nations Global
Compact, which the Company joined in 2011, and the ISO
26000 international standards for social responsibility.
Under this plan, we are making steady progress toward
fulﬁlling our corporate social responsibility.
In ﬁscal year 2013, we also took a signiﬁcant step
forward in improving our logistics process, which we had
been working on for some time. We reviewed our productpackaging materials, localized procurement of raw materials
for reagents, established a new warehouse, and are making
use of the local Port of Kobe. As well as boosting distribution
eﬃciency and reducing costs, these moves to reconﬁgure
our global logistics structure and achieve overall optimization
help to curtail CO2 emissions.
In addition to business-related initiatives, in the city ofOno, Hyogo Prefecture, where we operate a reagent factory,
we have created the new “Sysmex Forest.” To rejuvenate

forest land where the ecological balance had declined, aspart of our overall forest management activities we havebeen clearing away underbrush, thinning the trees andmaking trails. This is part of an ongoing initiative aimed atmaking it easy for local residents and others to come into
contact with wildlife. As a company involved in healthcare,
we also contribute to a healthy society through sports. We
have been special sponsor of the Kobe Marathon since its
inauguration. The marathon was held for the third time in
November 2013, and some 300 Group employees and theirfamily members provided support, volunteering andencouraging the 20,000 runners that participated in theevent. We will support the fourth Kobe Marathon in November
2014, invigorating the Kobe community.

We have launched a new Group Mid-Term
Management Plan, and are shoring up our
foundations for the future.
Sysmex launched the new Group Mid-Term Management
Plan in April 2013 with the goal of maintaining our highlevel of growth and further enhancing proﬁtability.
The plan is aimed at building a foundation for future
growth by reinforcing our business promotion structures
according to the business unit structure, continuously
investing in R&D and strengthening production capacity by
improving production bases. By transforming to a corporate
culture that emphasizes speed and execution, the Group
Mid-Term Management Plan aims to propel Sysmex forward
toward the next corporate stage.
Sysmex will continue working to achieve the sustainable
development of the Group and the global community. We
would like to ask our stakeholders for their continued
support and understanding of all our endeavors.
July 2014
Hisashi Ietsugu
Chairman and CEO

Note: In this report, “Sysmex” refers to the “Sysmex Group,” whereas “Sysmex Corporation” indicates the company on a non-consolidated basis.

Sysmex Sustainability Report 20142

Sysmex at a Glance

Sysmex is a Global Provider of Diagnostics Products
and Services.
In-vitro diagnostic testing of patient blood and urine samples plays an important role in conﬁrming a patient’s state of health or determining acourse of treatment. Sysmex supports healthy lives worldwide by providing a variety of in-vitro diagnostic instruments and reagentsin more than 170 countries in an integrated system from research and development through production, sales and after-sales support.

Integrated System from R&D to Production, Sales and After-sales Support
R&D

Production

Sales

After-sales Support

Creating valuable healthcare
testing and diagnostic
technologies

Ensuring high quality
and a stable product supply

Providing products
and services to more than170 countries

Responding accurately
to each and every inquiry

Global Network Providing a Variety of Products and Services in More than 170 Countries
EMEA (Europe, the Middle East, Africa)
Subsidiaries: 32
Number of employees: 1,488

Americas

China

Subsidiaries: 6
Number of employees: 796

Subsidiaries: 4
Number of employees: 316

Japan
Sysmex Corporation
Subsidiaries: 6
Number of employees: 2,344

Asia Pacific
Subsidiaries: 12
Number of employees: 457(As of March 31, 2014)

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Sysmex Sustainability Report 2014

Sales

R&D

Production

Regional
HeadquartersSysmex products are in use near you.
1 Hospitals
Our products are used inhematology and other fields
in outpatient/in-hospitalcheckups and complete
physical examinations todiscover changes orabnormalities in organs
and systems.

CS-5100
Automated Blood Coagulation Analyzer

RD-100i
Gene Ampliﬁcation Detector

HISCL-5000
Automated Immunoassay System

3

1
3
XN-Series XN-2000
Automated Hematology Analyzer

1
2
1

XN-Series Reagents

2 Animal

3 Sports Training

Hospitals

Our products are used inhematological testing ofdogs, cats and other animals.

pocH-100iV Diﬀ
Automated Hematology Analyzer

Our ASTRIM FIT is used fordaily training programs andnutritional maintenance toregularly check theestimated hemoglobin
levels of athletes in training
programs in gyms and school
sports teams.

ASTRIM FIT
Health Monitoring Analyzer

Sysmex Sustainability Report 20144

Corporate Philosophy

Corporate Philosophy

Core Behaviors
To our Customers
We deliver reassurance to our customers, through unmatched quality, advanced technologies, superior support,
and actions that consistently reﬂect the viewpoint of our customers. We constantly look out for our customers'true needs, and seek to generate new solutions to satisfy those needs.

To our Employees
We honor diversity, respect the individuality of each employee, and provide them with a workplace where they canrealize their full potential. We value the spirit of independence and challenge, provide employees with opportunities
for self-fulﬁllment and growth, and reward them for their accomplishments.

To our Business Partners
We deliver commitment to our client companies through broad-ranging partnerships. We strive to be a company
that can grow in step with our trade partners, through respect and mutual trust.

To our Shareholders
Our shareholders can rest assured that we will continue to improve the soundness and transparency of our management
policies, while promoting information disclosure and close communications. We commit ourselves to a consistent
yet innovative style of management, in order to achieve sustainable growth and increased shareholder value.

To Society
We carry out our business in strict compliance with laws and regulations, as well as in adherence to high ethicalstandards. As a responsible member of society, we play an active role in resolving environmental issues andother problems that impact our society today.

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Sysmex Sustainability Report 2014

2

3

Holding Value Quest (VQ) Activities to Put the“Sysmex Way” into Practice throughout the GroupVQ45 provided a forum for devoting extensive
thought to this objective, strengthening ourpractice of the corporate philosophy.
Sysmex inaugurated Value Quest (VQ) activities in 2008,
commemorating the Company’s 40th anniversary. These
activities are aimed at enhancing corporate value by putting
into action the “Sysmex Way,” the corporate philosophy of theSysmex Group. VQ provides an opportunity for employees tothink about independently, and discuss with each other, activities
that will help to put the “Sysmex Way” into practice. In response
to questions from the chairman and CEO, various ideas arereceived from employees around the world, who hold discussions
on these themes over the course of several months.
In ﬁscal 2013, the 45th anniversary of the Company’s
establishment, we promoted VQ45 activities that aimed atmaking every individual in the Group responsive to various
environmental changes and to thoroughly reviewing his or her
tasks and role in the Group and putting the resulting ideas into
practice. In Japan, VQ45 was themed on “redeﬁning operations,reviewing work.” The emphasis was on identifying work that
required redeﬁnition and review, and promoting action fromthe three perspectives of “knowing and making known,”“discarding” and “changing,” with the aim of providing maximum
value to our stakeholders.
Theme of VQ45 (Japan)

Redefining Operations, Reviewing Work
“Knowing and Making Known” Internal and External Changes
through the Sharing of Information, Exchanges of Opinions,and Deliberation“Discarding” Unnecessary Operations and Rules“Changing” to Exceed Stakeholder Expectations

Group employees around the world participatedearnestly and wisely.
In addition to Japan, Group employees from around the world
participated in VQ45 and propelled the activities forward.
Members of Sysmex Korea, which joined the Sysmex Group in
April 2013, participated enthusiastically. Employees fromvarious divisions gathered at business oﬃces throughout
Japan, taking this as an opportunity to meet and discuss freely.
This structure evolved into cross-functional proposals acrossdepartments, centering on young employees. An internalsocial networking service (SNS) was used to exchange opinions
across long distances and organizational boundaries.
The VQ45 presentations were held in October 2013 at
Technopark, our R&D center, to share individual teams’ ideas,
activities and results throughout the Group. Numerous
proposals were announced during the presentations, whichwere attended by some 600 employees, including those fromGroup companies overseas. In one proposal, employees of
Sysmex India suggested providing inexpensively priced products
for India that are tailored to local needs. The Regulatory Aﬀairs& Quality Assurance division proposed disseminating quality
information improvements throughout the Company. The Supply
Chain Management (SCM) division made a proposal to lower
costs and reduce worker hours by improving parts packaging.
Each of these proposals received an award. Based on one
proposal that had been made to promote social contribution
activities, we introduced the Social Contribution Point System
in April 2014.
Other events in addition to VQ45 were held tocommemorate the 45th anniversary of the Company’s
founding. These included Open Sysmex—tours for employees’
families—and Festa 45, a commemorative event. Goingforward, Sysmex plans to continue putting the “Sysmex Way”
into practice throughout the Group through VQ45 and bypromoting active communications that transcend regionaland organizational boundaries.

Photo 1 2 3 4 : VQ45 presentations

4

5

Photo 5 : Open Sysmex

Photo 6 : Festa 45

6Sysmex Sustainability Report 20146

Highlight

1 The Advancement of Healthcare

By Welcoming Two German Companies into the Group,
Sysmex Makes New Inroads into Personalized Medicine
and Contributes to Enhancing the Treatment of Infectious
Diseases in Emerging and Developing Countries
Contributing to the Resolution of
Global Healthcare Issues
In recent years, the healthcare market has been characterized
by graying populations in advanced countries. Meanwhile, in
emerging markets populations are increasing, triggering a
growing prevalence of infectious disease. These countries arealso working to meet growing healthcare needs in line with
their economic development.
Progress in genetic analysis technology, which is used toanalyze the risk of disease incidence, facilitates the selectionof treatment methods and drug development to meet an
individual’s physical and genetic condition. This technology isused in “personalized medicine”—key words in the healthcareﬁeld. In emerging markets and developing countries, demandis growing for compact and inexpensive diagnostic instrumentsthat contribute to a broad-ranging provision of healthcare
services, as such instruments can help to address infectious
diseases and improve public health.
In line with its Group corporate philosophy of “Shaping
the Advancement of Healthcare,” in October 2013 Sysmex
welcomed two German companies into the Group as part ofits eﬀorts to meet increasingly diverse global healthcare needs.
Inostics (currently, Sysmex Inostics) possesses highly sensitivetechnologies for determining cancer genes in the blood, while
Partec is a pioneer in ﬂow cytometry*1 technology and boasts
a strong presence in research domains and in the market for
detecting infectious diseases such as HIV and malaria.

Aiming to Optimize Treatment for Individual
Cancer Patients
Sysmex Inostics possesses BEAMing technology*2 for detecting
to a high degree of sensitivity abnormal expressions andmutations in genes that are the cause of cancer in blood.
Compared to the conventional method of testing surgicallyremoved specimens, this technology requires only blood. In
addition to reducing the impact on patients, this method has theadvantage of allowing multiple tests to be conducted for themonitoring of treatment methods. Conventional approaches alsopresented the problems of testing only a portion of the removed
specimen, as well as mistaken results due to diﬃculties inremoving some types of cancer specimens, but now highly
sensitive hematological testing can be used to determine theSysmex Inostics

Ultrahighly sensitive technology for thedetection of cancer genes
Promotion of the development ofcompanion diagnostic drugs for cancer
Company ProﬁleSysmex Inostics GmbH (Headquarters: Hamburg, Germany)
Established: 2008; Employees: Approximately 40 (As of December 31, 2013)

Contributions to Testing in a Growing Number of Fields
Currently
Confirmative
diagnosis

Screening

In the Future
Risk
Assessment

Follow-up testing

As technology advances, ﬁelds of diagnosis growmore detailed and sophisticated

Risk
Monitoring

Confirmative
diagnosis

Screening
Risk diagnosis

7

Selection oftreatment method

Sysmex Sustainability Report 2014

Selection oftreatment method
according topatient and diseasecharacteristics

Monitoring forrecurrence andmalignanttransformation

Companion
diagnostics

Monitoring

Helping to Selectthe Best Cancer Treatment Method
for Each IndividualCompanion diagnostic drugs are expected to help in determining whether
a treatment drug will be eﬀective for a patient and whether the risk ofside eﬀects is high. This can help in selecting courses oftreatment or drugs that are appropriate for individual patients.

Stakeholder Comment
We are a non-proﬁt consortium serving more than 2,000 HIV+ patients. The miniPOC’s promise of portability and large volumeof patient service between calibrations is perfect for us to bring care closer to our patients, especially mothers and young
children in the villages. Our successful piloting of miniPOC has garnered great interest from health oﬃcials in Njombe as wellas in the region of Tanga. For the future, we would like to explore a number of possibilities with Partec.

Mr. Royal Orr, Highlands Hope

Working to Popularize Simple and Inexpensive
Testing for HIV/AIDS

monitoring of patients suﬀering from the world’s three leading
infectious diseases: HIV/AIDS, tuberculosis and malaria.
Compact and portable, its instruments can be used inenvironments where medical treatment facilities are lacking,and the reagents they use cost only a fraction of those oﬀered
by competitors. To provide easy access to testing, the company
is rolling out mobile laboratories in various regions. Particularly
in Africa, Partec accounts for a major share of the market intesting for HIV/AIDS.
Going forward, Sysmex will leverage its global network toincrease recognition and adoption of Partec’s products in Asia andCentral and South America as well as Africa. In this manner, we
are working to help improve healthcare environments in various
emerging markets and developing countries. Sysmex is taking on
the challenge of moving to a new stage of Group development
to contribute to a healthy life for people around the world.

Partec is a pioneer in the ﬂow cytometry (FCM) method, in1968 becoming the ﬁrst company in the world to commercialize
research equipment employing this method. Products that Partec
has developed for emerging markets and developing countries
using this technology have contributed to the treatment and*1 Flow cytometry: method involving the ﬂow dispersion of minute particles andthe use of laser light to optically analyze minute ﬂows. Used primarily toobserve individual cells.
*2 BEAMing technology: An acronym for “Bead, Emulsion, Ampliﬁcation, andMagnetics,” this gene analysis method combines digital PCR (ultrahighly
sensitive PCR) and ﬂow cytometry technologies for blood-based detectionof minute genetic mutations.

entire cancerous state. Inostics has used this technology todevelop a business centered on its OncoBEAM® lab assay service.
By working with leading pharmaceutical companies, Sysmex
plans to aggressively pursue the development of companion
diagnostic drugs, which are seen as the key to personalized
medicine for cancer. Tests employing these drugs analyze
target proteins and genes using specimens such as blood thatare derived from individual patients. As a result, companion
diagnostic drugs are expected to help in determining whether
a treatment drug will be eﬀective for a patient and whether
the risk of side eﬀects is high. By adding these technologies to
its own proprietary technologies, Sysmex aims to achieve
success in personalized medicine.

Global Number of People Infected with HIV/AIDS,
Number of AIDS Patients

PartecCompact and portablebleeinstruments to test for
infectious diseases
Deployment of mobilelaboratories in areas
lacking infrastructure
Company ProﬁlePartec GmbH (Headquarters: Görlitz, Germany)
Established: 1967; Employees: Approximately 180 (as of December 31, 2013)

Eastern Europe and Central Asia

1.4 million
Western and Central Europe

900,000
North Africa andthe Middle East

300,000

East Asia

North America
1.4 million

830,000
South and Southeast Asia
4.0 million
Oceania

Caribbean

230,000
South America
1.4 million

53,000Sub-Saharan Africa
23.5 million

Source: UNAIDS 2012 Report on the Global AIDS Epidemic

Contributing to Expansion
in the Treatment of Infectious
Diseases in Emerging Markets
and Developing Countries
The prevalence of HIV/AIDS, tuberculosis and malaria
in emerging markets and developing countries is a global issue.
Making simple and inexpensive testing instruments more commonplace
will help to prevent and treat such infectious diseases.
Sysmex Sustainability Report 20148

Highlight

2 Improving Business Processes

Launching a Project to Review Our Logistics Processes
and Systems from a Global Perspective, Promote Their
Efficiency and Reduce Their Environmental Impact

Promoting Gradual Improvements to Logistics
on a Global Level
The environment in which Sysmex operates is changing every
year, as healthcare investments rise in emerging markets andenvironmental problems become an increasingly serious issue
for society. Against this backdrop, Sysmex’s product areas andsales regions continue to expand, prompting the need toreview our logistics processes and systems in order to provide
increasingly diverse solutions.
In April 2012, we launched a project to shorten supply
chain lead times by reconﬁguring the global logistics structure
for overall optimization and introducing process reform. Since
then, we have gradually revised our logistics structure andmoved forward with packaging reforms, making progress inthe overall reconﬁguration of logistics.
Going beyond logistics reform, project initiatives are also
intended to reduce environmental impact and serve as aneﬀective means to achieve the objectives Sysmex has spelled
out in its Eco-Vision 2020.* Consequently, we are moving
ahead in a staged manner with comprehensive measures thatinvolve aﬃliated companies overseas, as well as logistics

departments, materials departments, and factories.
* Eco-Vision 2020: The Sysmex Group Environmental Action Plan. Sets targets to beachieved by ﬁscal 2020 in the areas of “environmental consciousness in productlife cycle processes” and “environmental consciousness at business oﬃces.”

Reconﬁguring Our Global Logistics Structure to
Lower CO2 Emissions
In the past, we used air freight when transporting somerefrigerated reagents overseas. By shifting to ship transport,
we have succeeded in substantially reducing CO2 emissions.
We have also decreased lead time signiﬁcantly through thelocal sourcing of some accessories for instruments. This movehas also lowered CO2 emissions by shortening transportdistances. In addition to accessories for equipment, in the future
we plan to develop local sourcing of reagent raw materials,
rendering CO2 reduction eﬀorts even more eﬀective.
Enhancing our loading simulations has enabled us to adjust
the timing of product shipments, increase our loading ratio inshipping containers and decrease the number of shipments.
Speciﬁcally, in ﬁscal 2013 we achieved a peak-time loading
ratio of 55%, up 6 percentage points from the 49% recorded

Activities Related to Curtailing CO2 Emissions

Shifting the mode of overseas transportof certain refrigerated reagents from air
to ship freight
Procuring locally some accessories for
instruments
By reinforcing loading simulations,adjusting product shipment timing andraising the shipping container loading ratio
Example of Impro
Improvements in the Loading Ratio
Fiscal 201249
4
9%Shipping containerloading ratio (at peak) up

9Sysmex Sustainability Report 2014

Fiscal 201355%

6 percentage points

Stakeholder Comment
The logistics of product delivery can be likened to “distribution arteries.” Conversely, collection and disposal compare to “venous
distribution.” By switching transport modes and boosting the container loading ratio, we are working to make this arterial ﬂow
more eﬃcient. At the same time, we pay attention to the processes of collection and disposal following use by reviewing package
sizes and packaging materials. We plan to continue with eﬀorts to reduce our environmental impact from a global perspective.

Tomoe Katayama, Vice President, Logistics, Sysmex Corporationin ﬁscal 2012.
A warehouse is part of i-Square, our new factory in the cityof Kakogawa, Hyogo Prefecture, scheduled to commence
operations in August 2014. Directly linking the factory andwarehouse will increase the eﬃciency of our logistics structure.
This approach will also create a structure for direct transport
to customers in Japan, and by proactively utilizing the Port ofKobe, we expect to enhance the eﬃciency of overseas transportroutes as well.
Going forward, we aim to continue raising our containerloading ratios. To this end, our headquarters logistics department
will manage global optimal inventory levels, including overseas
production bases, in pursuit of transportation that is planned
to minimize waste.

In addition to improving logistics processes, we are moving
forward with the revision of package designs. We have alreadyintroduced steel packaging for some products to prevent
damage during shipment. For shipments in Japan, we have begun
employing reusable packaging, which we plan to graduallydeploy in response to speciﬁc market requirements.
Recognizing its growing responsibility to supply products
on a global scale, in the future Sysmex plans to continue
improving its logistics eﬃciency and minimizing its
environmental footprint.

Revising Package Designs to Reduce Material
Requirements and Boost Recyclability
Optimized instrument package sizes lead to improvements instorage and loading ratios. Introducing package designs thatconsider the unique needs of export destinations also contributes
to resource savings and a higher recycling ratio.

Packaging Improvements

Boosting storage and loading eﬃciency
by optimizing instrument package sizes
Introducing package designs that take
into account the local characteristics ofexport destinations
Employing reusable packaging andsteel packaging thatments
protects instrumentsfrom damage

New warehouse (scheduled to commence operation in August 2014)
Main instrument andaccessories combined
into a single package

Example of Packaging Improvements
Exam
BeforeBefo

Accessories
Ac

After

Main
instrument
instruReusableeusablepa
aackagingckaging
packaging
Steel packaging

21% reduction

Achieved ain volume by combining
accessories and main instrument in a single package

Sysmex Sustainability Report 201410

Highlight

3 Environmental Conservation Activities

Employee Volunteers Promote Forest Maintenance
Activities at “Sysmex Forest” to Preserve Regional Water
Resources and Biodiversity

Conducting Forest Maintenance Activities as an
Aspect of Corporate Social Responsibility
Forests play an important role in watershed protection bystoring and purifying rainwater. Forest maintenance, therefore,
is essential to the maintenance of our water resources. Since
the Convention on Biological Diversity at the 10th Meeting of
the Conference of the Parties (COP 10), held in Nagoya in
October 2010, awareness of the importance of biodiversity inJapan has increased. This realization has encouraged a numberof companies to take part in the protection of forests, which
nurture diverse plant and animal species.
Sysmex, which uses water in its core reagent production
activities, recognizes that contributing to local watershed
protection is an important social responsibility. The Company
also aims to contribute to the preservation of biodiversity.
For these reasons, in ﬁscal 2013 we began taking part inforest maintenance activities based on the “Enlist theParticipation of All Citizens in Creating Woodland” project
being promoted by the Hyogo Prefectural Government. To
this end, we took responsibility for a two-hectare portion of
the 17-hecatre Kawai Kaiteki Forest near our reagent factoryin the city of Ono, Hyogo Prefecture. We dubbed this portion
the “Sysmex Forest” and set about making the satoyama (ahuman-inﬂuenced natural environment) a place of tranquility
for people and wildlife.
In May 2013, we held a forest opening ceremony, attended
by guests and Sysmex volunteers. For the next several years,
we will perform forest activities such as thinning and clearing
away underbrush to protect the watershed. To preserve
biodiversity, we will erect birdhouses, preserve swamp areas,
cultivate indigenous species and conduct ground preparation*
activities. We will also prepare mountain paths and landscapefeatures, plant ﬂowers and perform other tasks to revitalize
the area and encourage interaction between people and nature.
* Ground preparation: clearing away fallen leaves and twigs from the forest ﬂoor

Encouraging Employees and Their Families toParticipate in Volunteer Activities
During the ﬁrst year, ﬁscal 2013, we held regular activities
twice—including our opening ceremony—and ad-hoc
activities ﬁve times. A total of 147 employees and family members
took part.

Photo 1 : Sysmex Forest

2
Kawai Kaiteki
ForestSysmex Forest
Ono

Sysmex Ono Factory

Kakogawa

Kobe

Harimanada

111Sysmex Sustainability Report 2014

Osaka
Bay

Photo 2 : Photo at the ceremony to commemorate the opening of the forest

Stakeholder Comment
Since the opening of the forest, I have taken part in forest maintenance activities as an employee volunteer. Our work has caused
a signiﬁcant and visible change in the amount of sunlight and water being let through the forest canopy. Surely this will aﬀect theforest’s ecology. Being in the middle of nature—which is so diﬀerent from their everyday activities—is an extremely valuable experiencefor children and a refreshing change for adults, too. I hope to continue participating in this enjoyable activity with other employees andtheir families, as well as members of the local community, as we work to create a place of tranquility for people and wildlife.

Eri Doumoto, Manager, Production Division 2 (Ono Factory), Sysmex International Reagents Co., Ltd.

Taking Part in Corporate Citizenship Activities
Linked with Environmental Preservation atOverseas Group Companies

At the regular activity in November 2013, more than 30
employees and their family members volunteered for suchactivities as thinning, ground preparation and building steps
along mountain pathways.
Completing these tasks allowed the light to penetrate theforest cover more easily, encouraging seeds to sprout anddiverse plants to grow. Ad-hoc activities included initiatives
themed on the cyclical use of forest resources. For example,
the thinning of Quercus serrate trees yielded edible shiitake
mushrooms, and the branches and leaves that were gathered
during ground preparation were piled into mulch stacks tocreate a habitat for unicorn beetles and other insects.
Even small children are taking part in Sysmex Forest
activities. We hope that participating in forest maintenanceactivities will foster an awareness of the environment.
Going forward, we will cooperate with regional government
bodies, forestry cooperatives and local citizens with a long-term
perspective to make the Sysmex Forest a place of tranquility
for people and wildlife.

Since commencing its Sysmex Forest activities in ﬁscal 2013,
Sysmex has also undertaken a host of environmental preservation
initiatives in Japan and overseas. For instance, at Sysmex
America, our regional headquarters for the Americas, employee
volunteers have taken part in cleanup activities to protect
forests. Employees at Sysmex New Zealand conducted cleanups
along the coast, which is home to diverse species of wildlife.
Going forward, Sysmex will continue contributing toenvironmental preservation by promoting corporate citizenshipactivities that are closely rooted in the local community.

Photo 3 : Thinning the forest

Photo 4 : Preparing the groundPhoto 5 : Repairing mountain paths

4

Overview of “Sysmex Forest” Activities in Fiscal 2013
Thinning, clearing underbrushwatershed protection
Bioenvironmental survey by specialized institution,
ground preparation, gathering branches and leaves

preserving biodiversity
Planting cherry and other trees, preparing mountainpaths, making f lowerbeds

making satoyama (human-inﬂuenced natural environments)
3

5

Sysmex Sustainability Report 201412

Overview of CSR Initiatives

Setting of Mid-Term Objectives andPromotion of CSR Activities
To be more proactive in our CSR initiatives, in April 2013 we established the Mid-Term CSR Plan (ﬁscal 2013–2015) based on thehe
10 Principles of the United Nations Global Compact and the ISO 26000 international standards for social responsibility.
We are promoting CSR activities and working to resolve social issues based on this plan.

Category
Organizational
governance

CSR Mid-Term
Objectives

Status of Activities in Fiscal 2013
: According to plan

: Partly completed

Activities Planned for Fiscal 2014

( 1 ) Reinforcement of thecompliance system•Revised Readjusted groupcompliance system, and establishedCompliance Committee.
•Revised Global Compliance
Regulations and Global
Compliance Code.

•Deploy Global Compliance Regulations and the Global
Compliance Code throughout the Group.
•Strengthen coordination between Group companies onlegal management system.

(2) Improvement ofbusiness continuity
plan•Commenced working group activity
to build Business Continuity
Management System towardrevision of business continuity plan.

•Complete function-speciﬁc business continuity manual.
•Plan and implement proactive actions (such as seismic
reinforcement and disaster recovery)•Conduct assessments on additional risks related to humanrights of employees and in the supply chain, as well asclimate change.

Human rights /Labor practices(3) Promotion ofdiversity•Introduced system to support asmooth transition for people
returning from childcare or nursing
care leave.
•Enhanced facilities for people withdisabilities.

•Introduce leave compensation (beneﬁt) for people taking
nursing care leave.
•Conduct training to promote a proper understanding oflabor management (harassment, time management,
work-life balance).
•Promote global recruiting, and extend internship system
to people overseas.

Environment(4) Promotion ofenvironmental
activities to achieve
the long-term
environmental
objectives (Sysmex
Eco-Vision 2020)•Promoted environment-friendlinessof products (such as by responding
to the RoHS Directive*1).
•Fell short of ﬁscal 2013 targets for
reducing the environmental impactof our operations (electricity, water
consumption) due to operational
facility upgrades and changes in the
manufacturing composition.

•Make products more compact and lightweight, reduceenergy consumption, simplify product packaging.
•Switch to alternatives for animal-derived substances.
•Conduct activities in preparation for a declaration ofconformance with the RoHS Directive (July 2015).
•Promote remote product maintenance services.
•Foster a shift from air to ocean transport.
•Reduce energy use at business sites.
•Maintain waste recycling ratio at business sites.
•Reduce water use at reagent factories.

Fair operating
practices(5) Promotion offair trade•Veriﬁed compliance systems in
response to bribery laws andanti-monopoly acts and planned
countermeasures.
•Revised the Sysmex Promotion Code.

•Cultivate internal awareness of overseas anti-bribery
legislation and EU anti-monopoly laws.
•Obtain external evaluation of compliance system.
•Disclose information on the basis of sunshine laws*2.

(6) Promotion of
CSR procurement•Revised our procurement policy
from a CSR perspective.

•Ensure understanding of new procurement policy among
business partners and related departments within the
Company.
•Commit procurement-related initiatives concerning humanrights, ethics, occupational health and safety, and survey
the status of conformance among business partners.

(7) Enhancement of
information security•Focused on security risk
countermeasures on the business
operations. Addressed security risk on
the system by introducing a new CRM
system*3 and extended certiﬁcationof Information Security Management
System.

•Enhance the current security level, review theoperations of departmental systems, document procedures
and conduct training.

(8) Improvement ofcustomer satisfaction•Commenced VOC activities*4 via
new CRM system.

•Analyze new CRM system’s VOC information andcommunicate it to related departments.

(9) Promotion ofsocial contribution
activities•Performed community contribution•Commence operations of the social contribution point
activities (such as conducting forest
system, and plan and introduce related measures.
maintenance activities at the “Sysmex
Forest” and opening to the public a
historic building we have rented fromthe city of Kobe, the “Minato Ijinkan”).
•Introduced an employee volunteer
activity support system (a social
contribution point system).

Consumer issues

Community
involvement anddevelopment*1 RoHS Directive: A directive prohibiting the use of hazardous substances in electrical and electronic devices sold in the European Union. This directive calls for the cessationof use of heavy metals (lead, cadmium, mercury and hexavalent chromium) and speciﬁed bromine-containing ﬂame retardants (PBB and PBDE).
*2 Sunshine laws: A vernacular term for laws such as those that have been put into place in the United States, France and other countries that make it a legal obligation forpharmaceutical companies to disclose information about payments to doctors and research institutions.
*3 CRM system: A system that comprehensively manages a variety of data about each customer*4 VOC activities: Activities involving the collection and analysis of customer opinions, and feeding this information back into business operations.

13

Sysmex Sustainability Report 2014

Global Topics
Sysmex took part in a host of CSR activities around the world in ﬁscal 2013.
Some major activities are introduced below.

P15

Japan

XN-2000 Automated Hematology Analyzer
and XN Reagents Win German Design AwardASTRIM FIT Health Monitoring Analyzer
Receives Good Design Award
Focusing on the Development of Global Human Resources
Supporting Customers’ Daily Quality Control
Sponsoring the Kobe Marathon

P17

Americas

Selected for the Companies That Care Honor
Roll for the Sixth Consecutive Year for Our
Eﬀorts to Create a Motivating Workplace andCorporate Citizenship Activities
Proactively Supporting Employee Growth
Respecting Diversity, and Building a Motivating Working
Environment
Topping Customer Satisfaction Survey for the 14th Consecutive Year
Contributing to Children’s Lives and Healthcare in Brazil

P19

EMEA

(Europe, the Middle East
and Africa)

Creating a Motivating Workplace through theAggressive Rollout of Childrearing Supportand Health Promotion Measures
Developing Training Plans to Reﬂect Individual Employees’ Needs
Global Personnel Exchange Program
Contracting out Some Work to Organizations Supporting People
with Disabilities
Supporting Breast Cancer Awareness Events

P21

China

Collaborating with Universities to Cultivate
Engineers That Can Resolve the Issues Medical
Professionals Face
Focusing on Creation of a Safe and Comfortable Workplace
and Proactive Communications
Acquiring ISO 14001 Certiﬁcation at Our Reagent Factory
Educating Employees to Ensure Thorough Compliance with
Fair Trading

P22

Asia Pacif ic

More Than 500 People from 17 Countries Take Partin AP International Sysmex Scientiﬁc Seminars
Activities Aimed at Enhancing Employee Solidarity
Baddhi Factory in India Receives Award for Environmental
Protection Activities
Supporting Quality Control, Contributing to Standardizationin Emerging Markets
Providing Support for Events to Raise Awareness of Breast Cancer

Sysmex Sustainability Report 201414

Global Topics

Japan
XN-2000 Automated Hematology Analyzer and XN Reagents

Win German Design AwardIn December 2013, Sysmex’s XN-Series XN-2000 automatedhematology analyzer and XN reagents received the German
Design Award, sponsored by the German Design Council.
Nomination for the German Design Award is conditioned
upon prior receipt of another international design award, andis an honor in itself. The rigorous screening for this award has
led to it being referred to as an “award among awards.” The
XN-2000 and XN reagents were nominated for the German
Design Award based upon receipt of the iF Product DesignAward 2013, which is an independent German design award,
in November 2012.
In addition to improved functionality and performance,
the XN-2000 was evaluated highly for its appearance and theusability of the “Silent Design®” product concept, which
reduces the burden on clinical laboratory technologists. Suchhigh ratings led to the XN-2000 and XN reagents being ranked
among the top 100 of the 1,900 products nominated.

XN-2000
automated hematology analyzer

XN reagents

ASTRIM FIT Health Monitoring Analyzer

Receives Good Design AwardASTRIM FIT

15

Sysmex Sustainability Report 2014

In January 2014, Sysmex launched the ASTRIM FIT, whichmeasures estimated hemoglobin levels in peripheral blood
without the need for blood sampling. Highly rated for its
advanced functionality, as well as its compactness and theattractiveness of its exterior housing, the ASTRIM FIT received
the Good Design Award 2013, sponsored by the Japan Instituteof Design Promotion.
More compact than previous models and designed to beabout one-third their price, in addition to top athletes Sysmex
hopes to expand the instrument’s application to training
locations for the young athletes who will participate in the 2020
Tokyo Olympic Games.

Human Rights, Labor Practices

Focusing on the Development of
Global Human Resources
Sysmex focuses on developing global human resources, which
are core to its global business.
We introduced the Global Apprentice Program targeting
younger employees in ﬁscal 2011. We solicit participants internallyfor this program, which oﬀers employees the opportunity towork at overseas subsidiaries and is open to employees who
aim to develop global careers. The objective of the program is
to foster a core of global personnel within the Company. Upon
their return, some of the employees participate in debrieﬁng
meetings, where they report on their experience working inoverseas market environments. This approach helps to convey
information about overseas conditions to Sysmex in Japan. By
the end of ﬁscal 2013, a total of 13 employees had been
dispatched overseas through this program.
In ﬁscal 2012, we also began promoting exchanges ofJapanese and overseas personnel by instituting the Global
Personnel Exchange Program, aimed at strengthening ties
through deeper mutual understanding. (See page 20 for details.)

Employees strengthening ties through the Global Apprentice Program

In ﬁscal 2013, the SNCS received
a Grand Prix at the IT Japan Award
2013, sponsored by Nikkei
Computer (published by Nikkei
Business Publications, Inc.), forexcellence in the application of
information technology. The system
was rated highly for “simultaneously
enhancing customer satisfaction
and boosting business eﬃciency.”

IT Japan Award 2013 GrandPrix plaqueCommunity Involvement and Development

Sponsoring the Kobe Marathon
The theme of the Kobe Marathon, “Thanks and Friendship,” ismeant to express the gratitude of the people in the Kobe area
to everyone who assisted in the reconstruction of the region
following the Great Hanshin-Awaji Earthquake. Sysmex
Corporation, which is headquartered in Kobe, shares this senseof gratitude and, as a company involved in healthcare thataims to contribute to a healthy society through sports, is proud
to have been a special sponsor of the event since its inception.
For the third marathon, held in November 2013, Sysmex
supplied bib numbers to around 20,000 participating runners.
Sysmex Group employees and their families also took part involunteer activities, providing broad-ranging support for the
event. Sysmex also exhibited at the Kobe Marathon EXPO, andoﬀered participants a chance to check their health condition
by using its product, the ASTRIM, to measure estimatedhemoglobin levels in peripheral blood without the need forblood sampling. Members of the Sysmex Women’s Track &Field Team also conducted a lecture on stretching andpresided over a talk show.
Sysmex plans to continue helping to invigorate the Kobe
region through sports by sponsoring the 4th Kobe Marathon,scheduled for November 2014.

Consumer Issues

Supporting Customers’ Daily Quality Control
At hospitals and other healthcare facilities, instrument andreagent precision is controlled to maintain consistent testingdata reliability. In most cases, the condition of instruments
and reagents is checked by comparing on a daily basis themeasurement results of materials known as control samples,with reference values and results. Sysmex supports quality control
by providing these control materials. Customer instruments
are connected to the Customer Support Center via our online
Sysmex Network Communication Systems (SNCS). Measured
values of control samples sent via the SNCS from customer
instruments are received by the Customer Support Centerand compared with other counts by the same instrument todetect signs of abnormalities. Analysis results are then returnedto the customer. In ﬁscal 2013, on a trial basis we beganoﬀering a “smart maintenance” service for some products thatuse SNCS circuits to check instrument operating status remotely.

Volunteers providing water at the 3rd Kobe Marathon

Sysmex Sustainability Report 201416

Global Topics

Americas
Selected for the Companies That Care Honor Roll for the

Sixth Consecutive Year
for Our Eﬀorts to Create a Motivating Workplace and Corporate Citizenship Activities
Sysmex America does its best to make the workplace motivating
for employees, and is proactive in corporate citizenship activities.
As a company that has developed its business in the ﬁeldof healthcare over many years, Sysmex America believes infostering a better society from the standpoint of health.
Accordingly, the company consistently contributes to suchorganizations as the American Cancer Society, the American
Heart Association and the Leukemia & Lymphoma Society
through ongoing donations. In ﬁscal 2013, Sysmex America
donated a total of more than US$100,000 to such causes.
Company volunteers also participate actively in events sponsoredby these organizations.
In ﬁscal 2013, Sysmex America supported and more than
20 employees volunteered in eﬀorts to distribute food to theneedy through the Northern Illinois Food Bank, an NPO, bypacking foods and assisting in other tasks. The company takes
part in various other initiatives, as well, such as conserving
nearby forests.
Recognized for initiatives such as these, Sysmex America
was selected as a member of the Companies That Care Honor
Roll 2014, sponsored by a U.S. non-proﬁt organization. This was
the sixth year in a row that Sysmex America has received thisaward, which recognizes companies for corporate citizenshipactivities and proactive eﬀorts to create a motivating workplace.

17

Sysmex Sustainability Report 2014

Cleaning activity for forest conservation

Employee volunteers who participated in food
distribution initiativeHuman Rights, Labor Practices

Consumer Issues

Proactively Supporting Employee Growth

Topping Customer Satisfaction Survey for the 14th
Consecutive Year

Sysmex America conducts a 60-day orientation and training
program for new employees, and has e-learning programs in place
for all employees. The company has also introduced a scholarshipsystem that encourages employees to study independently atuniversities and other locations. Employee-students are
reimbursed according to performance, and Sysmex America
provides up to US$5,250 for university-level study and as muchas US$10,000 for study at the graduate level.
In ﬁscal 2013, Sysmex America conducted the Sysmex
Management Academy to bolster business management
expertise and enhance leadership skills. More than 30 managers
from the Americas took part in academy courses.

Sysmex established its U.S. subsidiary in 1979, and the company
commenced local direct sales and support activities in 2003.
Since that time, the company has worked to improvecustomer satisfaction. We help ensure that instruments
operate stably at customer locations via the Sysmex Network
Communication Systems (SNCS), an online network support
service. We also have in place a purpose-build studio, where
we provide real-time virtual training on instrument handlingfor customers. Such extensive support has earned us numerous
positive customer reviews.
As one indicator of its success in such initiatives, the company
has received the top ranking among manufacturers of hematology
analyzers in a survey of customer satisfaction* for 14 consecutive
years. In a separate questionnaire survey that we conductedby email and post in November 2013, we received 9.1 out of
10.0 possible marks for customer satisfaction.
* IMV Service Track US user survey

Community Involvement and Development

Contributing to Children’s Lives and Healthcare
in Brazil

Students of the Sysmex Management Academy

Respecting Diversity, and Building a Motivating
Working Environment
Sysmex America has designed and put in place an aﬃrmative
action program aimed at encouraging diversity. In line with its
focus of cultivating an environment that fosters diverse
working styles, Sysmex America oﬀers ﬂextime andteleworking systems. The company has also entered into anagreement with an outsourced service provider to provide
support if an employee’s family member suddenly falls ill.
Underscoring its commitment to health maintenance andimprovement, the company has an on-site ﬁtness gym.
As an indicator of how employees view these initiatives, Sysmex
America earns high marks in employee satisfaction
surveys that it conducts via an independent
organization. Evincing the strong connection
between the company and its employees, inﬁscal 2013 Sysmex America was one company
selected in the Top Workplaces survey ofregional organizations by the Chicago Tribune .

In ﬁscal 2013, Sysmex Brazil supported a project called “The trailerof Mr. Manuel,” in which a trailer went through neighborhoods,
conducting shows and providing Christmas presents. This project
has contributed to the lives of more than 16,000 children andtheir families. The company also cooperates with São Roque,an organization that extends a helping hand to orphans andvulnerable children, hosting concerts by a children’s choral
group at its factory.
For the past ﬁve years, Sysmex Brazil has provided support
to the Little Prince Pediatric Hospital, which encourages the
spread of pediatric healthcare. In ﬁscal 2013, the company
cooperated with projects under the theme of Advances in Health
Treatment for the Right to Live, aimed at cultivating leading-edge
diagnostics research and the spread of knowledge about
pediatric healthcare.

Concert by a children’s choral group

Sysmex Sustainability Report 201418

Global Topics

EMEA(Europe, the Middle East and Africa)

Creating a Motivating Workplacethrough the Aggressive Rollout of Childrearing Support and
Health Promotion Measures
Sysmex Europe and Sysmex Deutschland have in place avariety of programs and facilities aimed at creating aworkplace that motivates employees. For example, thecompanies oﬀer a childcare support program that provides
employees with €50 per month for each child under the age offour, when both mother and father are working. Keen to
promote the physical and mental health of their employees,
the companies oﬀer counseling by dieticians andpsychotherapists and provide in-house ﬁtness areas.
In ﬁscal 2013, Sysmex participated for the second time in
the Great Place to Work competition, conducted by a survey
body. Sysmex was ranked 50th out of 100 Best German
Employers (compared with 64th place in ﬁscal 2011) with
50–500 employees. Going forward, we will conduct our own
employee satisfaction survey spanning the entire EMEA region.

19

Sysmex Sustainability Report 2014

Principal Initiatives for Promoting Physicaland Mental Health
Provision of yoga, pilates, badminton, boxing andother sports courses(free of charge if participating regularly)
Assistance for regular sporting activities for ﬁeld
workers (€50/month)Counseling by a dietician (free of charge)
Counseling by a psychotherapist (free of charge)
Massage provision (company pays 50%)

Human Rights, Labor Practices

Community Involvement and Development

Developing Training Plans to Reﬂect Individual
Employees’ Needs

Contracting out Some Work to Organizations
Supporting People with Disabilities

The human resource development team at Sysmex Europe
develops and implements annual training plans, and then veriﬁes
their eﬀectiveness. Employee development plans reﬂect individual
employees’ training needs, determined through interviews with
their supervisors and with HR.
Based on this structure, Sysmex Europe conducts on-board
training, training for management skills development, and an
EMEA-wide international leadership training called the “Tsunagari
Program.” Additionally, HR promotes the Sysmex School,
whereby employees provide training and instruction to theirpeers. Programs such as these are conducted every year toencourage employee development.

Sysmex Europe’s reagent factory contracts out work such as
materials selection to organizations that support eﬀorts bypeople with disabilities to become more self-reliant. Suchorganizations also dispatch workers with disabilities to thefactory’s manufacturing lines.
Sysmex Europe also contracts out work to companies that
employ people with disabilities, assigning them such tasks asshredding conﬁdential documents.

Tsunagari Program

Global Personnel Exchange Program
Sysmex introduced the Global Personnel Exchange Program inﬁscal 2012 to promote mutual exchange between employees
in Japan and at Group companies overseas. The program aims
to strengthen ties through deeper mutual understanding.
In November 2013, employees from Germany, Hungary andthe Czech Republic visited Japan, experiencing operations at
headquarters in Kobe and participating in discussion and forums.
They also visited customers’ research laboratories in Tokyo,
Nagoya and Osaka. In January 2014, Japanese employees
visited Sysmex Europe, our regional headquarters for EMEA,
where they likewise experienced work activities and visitedcustomers, thereby deepening communications.

Supporting Breast Cancer Awareness Events
Under the DigniLifeTM brand, Sysmex Europe has developed aproduct that reduces the hair loss associated with cancer
chemotherapy by cooling the scalp, thereby contributing topatient quality of life. In September 2013, through this brandSysmex Europe sponsored a Komen Race for the Cure running
event that took place in a municipal park in Hamburg, Germany.
A race aimed at raising awareness of breast cancer and lending
courage to patients and their families, fundraising activities
are conducted at the same time to support breast cancer related
educational projects. During the event, Sysmex Europe exhibitedat a DigniLifeTM booth. In addition to providing information
about scalp cooling and hair maintenance, booth activities
allowed participants to actually experience a reduction in
scalp temperature.
A “DigniLife” team of 27 employees also took part in the race
itself, constituting the seventh largest team among the 1,700
participants. Participants themselves appeared impressed by
the event, and some commented that they believed Sysmex’s
participation encouraged people with illnesses.
DigniLife™ teammembers who
participatedin the race

The DigniLife™
booth

Experiencing work activities through interaction with employees

Sysmex Sustainability Report 201420

Global Topics

China
Collaborating with Universities
to Cultivate Engineers
Who Can Resolve the Issues Medical Professionals Face
In July 2013, Sysmex Shanghai and the Shanghai Medical
Instrumentation College (SMIC) opened a training center as acollaborative project to cultivate clinical testing instrument engineers.
This program seeks to combine the superb educational
experience of SMIC’s professors and researchers with theextensive operational expertise and skills possessed byengineers at Sysmex Shanghai. By doing so, we believe we canprovide eﬀective education and instruction to people withenthusiasm, developing excellent engineers who will addresssome of the issues China’s medical community faces.

Signing ceremony

21

SMIC

Human Rights, Labor Practices

Environment

Focusing on Creation of a Safe and Comfortable
Workplace and Proactive Communications

Acquiring ISO 14001 Certiﬁcation at Our
Reagent Factory

The Jinan Factory, one of Sysmex’s two reagent factories in
China, has put a special eﬀort toward creating a workplace that
employees ﬁnd safe and comfortable. In addition to thoroughattention to occupational health and safety, work spaces are
illuminated with natural lighting, which has a refreshing eﬀect,
to create bright and healthy-feeling spaces. We have expanded
our employee welfare facilities, such as the dining hall andrecreation areas, and made a biotope and walkways that
impart a refreshing natural feeling.
Another reagent factory in the country, the Wuxi Factory,
conducts employee satisfaction surveys; in our ﬁscal 2013 survey
we scored an overall satisfaction level of more than 70%.

Sysmex is working toward the acquisition of ISO 14001, theinternational standard for environmental management, for theGroup as a whole. Our Wuxi Factory in China acquired thiscertiﬁcation in June 2013.

Sysmex Sustainability Report 2014

Fair Operating Practices

Educating Employees to Ensure ThoroughCompliance with Fair Trading
Sysmex is mounting a full-ﬂedged eﬀort to prevent corruption
and promote fair transactions. To this end, the Company
distributes to employees a compliance handbook it has published,
as well as providing education on the topic.
For Group companies in China, in ﬁscal 2013 we conductedtraining on corruption prevention and antimonopoly law for
distributors, as well as new employees, members of the sales
and marketing department, accounting staﬀ and managers.

Global Topics

Asia Pacif ic
More Than 500 People from17 Countries
Take Part in AP International Sysmex Scientiﬁc Seminars
The fourth AP International Sysmex Scientiﬁc Seminar took
place in Kuala Lumpur, Malaysia, on October 8 and 9, 2013.
Our largest seminar in Asia to date, the event attracted morethan 500 customers from 17 countries.

Themed “Adding New Dimensions to Diagnostics,” theevent featured meaningful talks by 12 instructors from sevencountries on topics such as applications to clinical diagnostics
and presentation of case studies.

Fourth AP International Sysmex Scientiﬁc Seminar

The seminar’s opening

Human Rights, Labor Practices

Consumer Issues

Activities Aimed at Enhancing Employee Solidarity

Supporting Quality Control, Contributing toStandardization in Emerging Markets

During ﬁscal year 2013, we conducted activities aimed atboosting solidarity among employees at Group companies in
the Asia Paciﬁc region.
As well as conducting discussions and workshops, we
promoted leadership and fostered teamwork through activities
like forest trekking and sports.
Environment

Baddhi Factory in India Receives Award forEnvironmental Protection Activities
Sysmex India’s Baddhi Factory, along with eight other companies,
received an award from a local industry association as a“small-scale industrial business that focuses on environmental
protection activities.”
The Baddhi region is one of India’s largest industrial areas,
housing more than 3,000 companies.

Sysmex contributes to the standardization of testing in emerging
markets through such initiatives as working with local
governments and academic societies on and external quality
control*. In Mongolia, the Sysmex reference counter is used as
the standard instrument for external quality control purposes.
We also support various eﬀorts toward standardization in
Thailand, the Philippines and other countries.
* External quality control: A process for conﬁrming the accuracy of measurement
data by comparing such data from the diagnostic instruments of speciﬁc
institutions with those of the reference counter (an instrument that provides
measurement data accepted as standard) and other institutions

Community Involvement and Development

Providing Support for Events to Raise Awarenessof Breast Cancer
Sysmex Malaysia sponsored The Pink Charity Run, held in
October 2013 at Stadium Padang Sultan Sulaiman. Participationin this charity event was one aspect of “Greener Sysmex,” CSR
activities being promoted by the company’s employees. Organized
by a local hospital group, the event promoted breast cancer
awareness and raised money for patient support organizations.

Sysmex Sustainability Report 201422

1-5-1, Wakinohama-Kaigandori, Chuo-ku, Kobe 651-0073, Japan
Tel +81-78-265-0500 Fax +81-78-265-0524