This is the exhaustive list of indicators for the OECD database on ICT Access and Usage by businesses. This list - updated for the 2023 data collection - is based on aselection among the indicators provided in the Annex 2 of the 2nd revision of the OECD Model Survey on ICT Access and Usage by businesses. 1
1. See "The OECD Model Survey on ICT Access and Usage by Businesses, 2nd Revision, Working Party on Measurement and Analysis of the Digital Economy", OECD 2015.
https://www.oecd.org/sti/ieconomy/ICT-Model-Survey-Usage-Businesses.pdf

indicators
CodeShort Title

Long title

A. ConnectivityA1Persons employed regularly using a computer in their work (total number of)

Total persons employed regularly using a computer in their work

A2

Businesses with a broadband connection (includes both fixed and mobile)

A2aA2b
A3a
A3b
A3c

A3c1
A3dA3d_e
A3e

A3f
A3g
A3h
A4A5

Businesses with a broadband connection -includes both fixed and mobile(%)
Businesses with wired or fixed wireless broadband connection (%)
Businesses with mobile broadband connection (%)
Businesses for which the download speed is less than 2 Mbit/s (%)

Businesses with wired or fixed wireless broadband connection
Businesses with mobile broadband connection
Businesses for which the maximum contracted download speed of the businesses fastest fixedInternet connection is less than 2 Mbit/s
Businesses for which the download speed is at least 2 Mbit/s but less than 10 Businesses for which the maximum contracted download speed of the businesses fastest fixed
Mbit/s (%)
Internet connection is at least 2 Mbit/s but less than 10 Mbit/s
Businesses for which the download speed is at least 10 Mbit/s but less than Businesses for which the maximum contracted download speed of the businesses fastest fixed
30 Mbit/s (%)
Internet connection is at least 10 Mbit/s but less than 30 Mbit/s
Businesses with a broadband download speed less than 30 Mbit/s (%)
Businesses for which the maximum contracted download speed of the businesses fastest fixedInternet connection is less than 30 Mbit/s (%)
Businesses for which the download speed is at least 30 Mbit/s but less than Businesses for which the maximum contracted download speed of the businesses fastest fixed
100 Mbit/s (%)
Internet connection is at least 30 Mbit/s but less than 100 Mbit/s
Businesses with a broadband download speed at least 30 Mbit/s (%)
Businesses for which the maximum contracted download speed of the businesses fastest fixedInternet connection is at least 30 Mbit/s (%)
Businesses for which the download speed is at least 100 Mbit/s (%)
Businesses for which the maximum contracted download speed of the businesses fastest fixedInternet connection is at least 100 Mbit/s
Businesses with a broadband download speed at least 100 Mbit/s but lessBusinesses for which the maximum contracted download speed of the businesses fastest fixed
than 500 Mbit/s (%)
Internet connection is at least 500 Mbit/s but less than 1 Gbit/s
Businesses with a broadband download speed at least 500 Mbit/s but lessBusinesses for which the maximum contracted download speed of the businesses fastest fixed
than 1 Gbit/s (%)
Internet connection is at least 100 Mbit/s but less than 500 Mbit/s
Businesses with a broadband download speed at least 1 Gbit/s (%)
Businesses for which the maximum contracted download speed of the businesses fastest fixedInternet connection is at least 1 Gbit/s (%)
Persons employed using computers with Internet access (total number of)
Total persons employed using computers with Internet access

Persons employed provided with Internet enabled portable devices (totalnumber of)
B. Website
B1
Businesses with a website or home page (%)
B2Businesses with a website allowing for online ordering or reservation orbooking (e.g. shopping cart) (%)

Total persons employed provided with Internet enabled portable devices

Businesses with a website or home page
Businesses with a website allowing for online ordering or reservation or booking (e.g. shopping cart)

Page 1 of 4

indicators
CodeShort Title

C. Information Management Tools
C3aBusinesses using an ERP (Enterprise Resource Planning) software (%)
C3bBusinesses using any CRM (Customer Relationship Management) software(%)
C3c
Businesses using EDI (Electronic Data Interchange) (%)
C3d
Businesses using RFID (Radio Frequency Identification) technology (%)
C4Businesses sharing electronically SCM information with suppliers andcustomers (%)
D. Electronic Commerce
D1
Businesses receiving orders over computer networks (%)

D1aBusinesses receiving orders via EDI-type messages (%)

D1bBusinesses receiving orders through the internet (%)

D2Orders received over computer networks (%)

D2aOrders received via EDI-type messages (%)

D2bOrders received through the Internet (%)

D2b1

Orders placed through the Internet by households/individuals (%)

D2b2

Orders placed through the Internet by other enterprises and government (%)

D7Businesses placing orders (i.e. making purchases) over computer networks(%)

D8

Orders placed over computer networks (%)

E. Security and Privacy
E3
Businesses experiencing ICT Incidents (security breaches) (%)
E7
Businesses with fomal policy to manage ICT privacy risks (%)

Long title

Businesses using an ERP (Enterprise Resource Planning) software
Businesses using any CRM (Customer Relationship Management) software
Businesses using EDI (Electronic Data Interchange)
Businesses using RFID (Radio Frequency Identification) technology
Businesses sharing electronically SCM information with suppliers and customers

Businesses receiving orders (i.e. making sales) over computer networks by methods specificallydesigned for the purpose (includes web pages, extranet or EDI), within the last 12 months
Businesses receiving orders (i.e. making sales) initiated via EDI-type messages, within the last
12months
Businesses receiving orders (i.e. making sales) through the Internet (via web pages and extranet),within the last 12 months
Percentage of total businesses turnover (excluding value added taxes) from orders received overcomputer networks by methods specifically designed for the purpose (includes web pages, extranet
or EDI), within the last 12 months
Percentage of otal businesses turnover (excluding value added taxes) from orders received via EDItype messages, within the last 12 months
Percentage of otal businesses turnover (excluding value added taxes) from orders received throughthe Internet (via web pages and extranet), within the last 12 months
Percentage of otal businesses turnover (excluding value added taxes) from orders placed throughthe Internet (via web pages and extranet) by households/individuals, within the last 12 months
Percentage of otal businesses turnover (excluding value added taxes) from orders placed throughthe Internet (via web pages and extranet) by other enterprises and government, within the last 12months
Businesses placing orders (i.e. making purchases) over computer networks by methods specificallydesigned for the purpose (includes web pages, extranet or EDI), within the last 12 months
Percentage of total businesses purchases (excluding value added taxes) from orders placed overcomputer networks by methods specifically designed for the purpose (includes web pages, extranetor EDI), within the last 12 months
Businesses experiencing ICT Incidents (security breaches), within the last 12 months
Businesses with fomal policy to manage ICT privacy risks

Page 2 of 4indicators
CodeShort Title

F. E-Government
F1
Businesses using the Internet to interact with public authorities (%)
F1aBusinesses using the Internet to issue/send invoices (electronic or paper) topublic authorities (%)
G. Use of cloud computing
G3
Businesses purchasing cloud computing services (%)
G3aBusinesses purchasing cloud computing services: E-mail (%)
G3bBusinesses purchasing cloud computing services: Office software (%)
G3cBusinesses purchasing cloud computing services: Finance or accounting
software (%)
G3dBusinesses purchasing cloud computing services: Customer RelationshipManagement (CRM) software (%)
G3eBusinesses purchasing cloud computing services: Hosting of databases (%)
G3f
G3g
G7G7a
G7b

H5

Businesses using the Internet to interact with public authorities, within the last 12 months
Businesses using the Internet to issue/send any type of invoices, whether in electronic or in paper
form, to public authorities, within the last 12 months
Businesses purchasing cloud computing services
Businesses purchasing cloud computing services: E-mailBusinesses purchasing cloud computing services: Office software
Businesses purchasing cloud computing services: Finance or accounting software
Businesses purchasing cloud computing services: Customer relationship management (CRM)
softwareBusinesses purchasing cloud computing services: Hosting of databases

Businesses purchasing cloud computing services: Storage of files (%)
Businesses purchasing cloud computing services: Storage of files
Businesses purchasing cloud computing services: Computing power to run
Businesses purchasing cloud computing services: Computing power to run own software
own software (%)
Businesses having performed Big data analysis (%)
Proportion of businesses having performed Big data analysis
Businesses having performed Big data analysis only with own employees (%) Proportion of businesses having performed Big data analysis only with own employees

Businesses having performed Big data analysis only with external service
provider (%)
G7cBusinesses having performed Big data analysis with both own employees
and external service provider (%)
G12
Businesses using 3D Printing technology (%)
G13Businesses using Internet of Things (IoT) (%)
G14
Businesses using Artificial Intelligence (AI) (%)
H. CT Skills
H1
Businesses that employ ICT specialists, within the last 12 months (%)
H3Businesses that provided any type of training to develop ICT related skills ofthe persons employed, within the last 12 months (%)
H3aBusinesses that provided any type of training to develop ICT related skills for
ICT specialists, within the last 12 months (%)
H3bBusinesses that provided any type of training to develop ICT related skills for
persons employed not ICT specialists, within the last 12 months (%)
H4Long title

Proportion of businesses having performed Big data analysis only with external service provider
Proportion of businesses having performed Big data analysis with both own employees and external
service provider
Proportion of businesses using 3D Printing technology
Proportion of businesses using Internet of Things (IoT)
Proportion of businesses using Artificial Intelligence (AI)
Proportion of businesses that employ ICT specialists, within the last 12 months
Proportion of businesses that provided any type of training to develop ICT related skills of thepersons employed, within the last 12 months
Proportion of businesses that provided any type of training to develop ICT related skills for ICT
specialists, within the last 12 months
Proportion of businesses that provided any type of training to develop ICT related skills for persons
employed who are not ICT specialists, within the last 12 months

Businesses that offered positions for ICT specialist, within the last 12 months Businesses that offered positions for ICT specialist, within the last 12 months(%)
Businesses that offered positions for ICT specialist, within the last 12 months, Businesses that offered positions for ICT specialist, within the last 12 months, that were difficult tothat were difficult to fill (%)
fill

Page 3 of 4

indicators
CodeShort Title

K. Use of social media
K1
Businesses using social media (%)
bus
Businesses (total numbers of)Long title

Businesses using social media
Businesses (total numbers of)Page 4 of 4