This is the exhaustive list of indicators for the OECD database on ICT Access and Usage by households and individuals. This list - updated for the2016 data collection - is a based on a selection among the indicators provided in the Annex 2 of the 2nd revision of the OECD Model Survey on ICT Access andUsage by Households and Individuals. 1
1. See "The OECD Model Survey on ICT Access and Usage by Households and Individuals, 2nd Revision, Working Party on Measurement and Analysis of the Digital
Economy", OECD 2015.
https://www.oecd.org/sti/ieconomy/ICT-Model-Survey-Access-Usage-Households-Individuals.pdf

indicators
Code

Short Title

I. Household Acess to ICTs
A1
Households with computer access at home (%)
B1
Households with Internet access at home (%)
B21
Households with broadband Internet access at home (%)
B21a
Households with FIXED broadband Internet access at home (%)
B21b
Households with MOBILE broadband Internet acess at home (%)
II.C. ICTs and Internet Use
C2a
Individuals using a computer - last 12 m (%)
C2b
Individuals using a computer - last 3 m (%)
C5a
Individuals using the Internet - last 12 m (%)
C5b
Individuals using the Internet - last 3 m (%)
C5b1
Individuals using the Internet daily or almost every day - last 3 m (%)
C6a
C6b

Individuals using the Internet from HOME - last 3 m (%)

Long title
Proportion of households with computer access at home
Proportion of households with Internet access at home
Proportion of households with broadband Internet access at home
Proportion of households with FIXED broadband Internet access at home
Proportion of households with MOBILE broadband Internet acess at home
Proportion of individuals using a computer, within the last 12 months
Proportion of individuals using a computer, within the last 3 months
Proportion of individuals using the Internet, within the last 12 months
Proportion of individuals using the Internet, within the last 3 months
Proportion of individuals using the Internet daily or almost every day, within thelast 3 months
Proportion of individuals using the Internet from HOME, within the last3 months

Individuals using the Internet from WORK (other than home) - last 3 m Proportion of individuals using the Internet from WORK (other than home), within(%)
the last 3 months
C6c
Individuals using the Internet from SCHOOL (or education facility) Proportion of individuals using the Internet from SCHOOL (or education facility),
last 3 m (%)
within the last 3 months
C6d1
Individuals using the Internet from another person s home - last 3 m
Proportion of individuals using the Internet from another person's home, within(%)
the last 3 months
C6d
Individuals using the Internet from other places - last 3 m (%)
Proportion of individuals using the Internet from other places, within the last 3
monthsC6e
Individuals using the Internet in mobility - last 3 m (%)
Proportion of individuals using the Internet in mobility (i.e. during a journey inmetro, bus, train etc.), within the last 3 months
II.D. Internet Activities
D1a
Individuals using the Internet for e-mailing for private (non-work)
Proportion of individuals who have used the Internet for e-mailing for private (nonpurpose - last 3 m (%)work) purpose, within the last 3 months
D1b
Individuals using the Internet for accessing social networking sites Proportion of individuals who have used the Internet for accessing social
last 3 m (%)
networking sites (e.g. MySpace, Facebook), within the last 3 months

indicators
Code
D1e
D1f
D1g
D1h
D1i
D1j
D1k

D1l
D1m
D1n

D1o
D1p
D1q
D1r

Short Title

Long title

Individuals using the Internet for telephoning/video calling - last 3 m
Proportion of individuals who have used the Internet for telephoning/video calling(%)(via webcam), within the last 3 months
Individuals using the Internet for finding information about goods and Proportion of individuals who have used the Internet for finding information about
services - last 3 m (%)
goods and services, within the last 3 months
Individuals using the Internet for reading/downloading online
Proportion of individuals who have used the Internet for reading/downloading
newspapers/news magazines - last 3 m (%)
online newspapers/news magazines, within the last 3 months
Individuals using the Internet for seeking health information - last 3 m Proportion of individuals who have used the Internet for seeking health(%)
information (on injury, disease, nutrition etc.), within the last 3 months
Individuals using the Internet for downloading software (other than
Proportion of individuals who have used the Internet for downloading software
games) - last 3 m (%)(other than games), patches or upgrades, within the last 3 months
Individuals using the Internet for listening for web radios, watching web Proportion of individuals who have used the Internet for listening for web radios,
television - last 3 m (%)
watching web television, within the last 3 months
Individuals using the Internet for play./stream./downloading games,
Proportion of individuals who have used the Internet forimages, films or music - last 3 m (%)
playing/streaming/downloading games, images, films or music , within the last 3
monthsIndividuals using the Internet for playing networked games - last 3 m Proportion of individuals who have used the Internet for playing networked(%)
games with other persons, within the last 3 months
Individuals using the Internet for looking for a job or sending a job
Proportion of individuals who have used the Internet for looking for a job orapplication - last 3 m (%)
sending a job application, within the last 3 months
Individuals using the Internet for participating in professional networks Proportion of individuals who have used the Internet for participating in(e.g. Linkedin) - last 3 m (%)
professional networks (e.g. Linkedin: note: this is increasingly performed alsousing common social networks), within the last 3 months
Individuals using the Internet for doing an online course (in any
Proportion of individuals who have used the Internet for doing an online course
subject) - last 3 m (%)(in any subject), within the last 3 months
Individuals using the Internet for consulting wikis (e.g. Wikipedia) or
Proportion of individuals who have used the Internet for consulting wikis (e.g.
any online source of - last 3 m (%)
Wikipedia) or any online source of, within the last 3 months
Individuals using the Internet for managing personal homepage - last 3 Proportion of individuals who have used the Internet for managing personalm (%)
homepage, within the last 3 months
Individuals using the Internet for uploading self-created content on
Proportion of individuals who have used the Internet for uploading self-createdsharing websites (e.g YouTube) - last 3 m (%)
content on sharing websites (e.g YouTube), within the last 3 months

D1t

Individuals using the Internet for Internet banking - last 3 m (%)

D1u

Individuals using the Internet for selling of goods or services (e.g. oneBay) - last 3 m (%)

Proportion of individuals who have used the Internet for Internet banking, within
the last 3 months
Proportion of individuals who have used the Internet for selling of goods orservices (e.g. on eBay), within the last 3 months

indicators
Code

Short Title

Long title

D1w

Individuals using the Internet as storage space to save files for private Proportion of individuals who have used storage space on the Internet to save
purposes - last 3 m (%)
documents, pictures, music, video or other files for private purposes in the last 3
months (e.g. Google Drive, Dropbox, Windows Skydrive, iCloud, Amazon Cloud
Drive) within the last 3 months
II.F. E-Government
F1
Individuals using the Internet for visiting or interacting with public
Proportion of individuals who have used the Internet for visiting or interacting withauthorities' websites - last 12 m (%)
government or public services websites (E-government) with the purpose ofobtaining information, downloading official forms or submitting completed forms,
within the last 12 months
F1a
Individuals using the Internet for obtaining information from public
Proportion of individuals who have used the Internet for obtaining information
authorities - last 12 m (%)
from government or public services websites, within the last 12 months
F1b
Individuals using the Internet for downloading official forms - last 12 m Proportion of individuals who have used the Internet for downloading official(%)
forms from government or public services websites, within the last 12 months
F1c

Individuals using the Internet for sending filled forms via publicauthorities websites - last 12 m (%)

F2

Individuals using the Internet for using public authorities services - last Proportion of individuals who have used the Internet for using services delivered
12 m (%)
through government or public services websites, within the last 12 months

F2a

Individuals using the Internet for income tax declaration services - last Proportion of individuals who have used the Internet for using income tax
12 m (%)
declaration services from government or public services websites, within the last
12 months
Individuals using the Internet for claiming social security benefits from Proportion of individuals who have used the Internet for claiming social security
public authorities - last 12 m (%)
benefits (e.g. unemployment benefits, retirement, child allowance) fromgovernment or public services websites, within the last 12 months
Individuals using the Internet for requesting personal documents from Proportion of individuals who have used the Internet for requesting personal
public authorities - last 12 m (%)
documents (passport, ID card or driver's licence) or certificates (birth, marriage,
death) from government or public services websites, within the last 12 months

F2b

F2c

F2d

Individuals using the Internet for using public libraries via publicauthorities websites - last 12 m (%)

F2e

Individuals using the Internet for enrolment in education via publicauthorities websites - last 12 m (%)

Proportion of individuals who have used the Internet for submitting completed
forms from government or public services websites, within the last 12 months

Proportion of individuals who have used the Internet for accessing public
libraries' services (availability of catalogues, search tools) from government or
public services websites, within the last 12 months
Proportion of individuals who have used the Internet for the enrolment ineducation or university from government or public services websites, within thelast 12 months

indicators
Code

Short Title

Long title

F2f

Individuals using the Internet for notification of address change via
public authorities websites - last 12 m (%)

F2g

Individuals using the Internet for interacting with health services via
public authorities websites - last 12 m (%)

F4a

Individuals who did not submit forms to public authorities: no need atall - last 12 m (%)

F4b

Individuals who did not submit forms to public authorities: no suchwebsite service available - last 12 m (%)

F4f

Individuals who did not submit forms to public authorities: lack of skills Proportion of individuals who did not submit completed forms to government oror knowledge - last 12 m (%)
public services websites, within the last 12 months, for the following reason:
Lack of skills or knowledge (e.g. did not know how to use website or use was toocomplicated)

F4g

Individuals who did not submit forms to public authorities: personal
data protection and security concerns - last 12 m (%)

Proportion of individuals who did not submit completed forms to government or
public services websites, within the last 12 months, for the following reason:
Concerns about protection and security of personal data

F4i

Individuals who did not submit forms to public authorities: electronic
signature/ID/certificate issues - last 12 m (%)

Proportion of individuals who did not submit completed forms to government or
public services websites, within the last 12 months, for the following reason:
Lack of or problems with electronic signature or electronic ID/certificate (required
for authentication/using the service)

F4j

Individuals who did not submit forms to public authorities: anotherperson did it on their behalf - last 12 m (%)

Proportion of individuals who did not submit completed forms to government or
public services websites, within the last 12 months, for the following reason:
Another person did it on their behalf (e.g. consultant, tax adviser, relative or
family member)

II.G. E-commerce
G1
Individuals who have purchased online - last 12 m (%)

Proportion of individuals who have used the Internet for the notification of changeof address from government or public services websites, within the last 12
months
Proportion of individuals who have used the Internet for interacting with healthservices (e.g. booking appointments, getting results of analyses etc.) fromgovernment or public services websites, within the last 12 months
Proportion of individuals who did not submit completed forms to government or
public services websites, within the last 12 months, for the following reason:
No need to submit official forms at all
Proportion of individuals who did not submit completed forms to government or
public services websites, within the last 12 months, for the following reason:
There was no such website service available

Proportion of individuals who have placed orders for goods or services(purchasing) over the Internet from any location, for private/personal purposes, inthe last 12 months

indicators
Code

Short Title

G2aIndividuals who have purchased online books, magazines ornewspapers - last 12 m (%)

G2b

Individuals who have purchased online clothing, footwear, sporting
goods - last 12 m (%)

G2c

G2d
G2dbis

G2e

G2g

G2h

G2i

Long title
Porportion of individuals who have placing orders over the Internet for particular
products, within the last 12 months: Books, magazines or newspapers

Proportion of individuals who have placing orders over the Internet for particular
products, within the last 12 months: Clothing, footwear, sporting goods oraccessories
Individuals who have purchased online computer equipment - last 12 Proportion of individuals who have placing orders over the Internet for particularm (%)
products, within the last 12 months: Computer equipment or parts (including
peripheral equipment)
Individuals who have purchased online computer or video games - last Proportion of individuals who have placing orders over the Internet for particular
12 m (%)
products, within the last 12 months: Computer or video games
Individuals who have purchased online computer games or video
Proportion of individuals who have placed orders over the Internet for particulargames, and computer software - last 12 m (%)
products, within the last 12 months: Computer games or video games, andcomputer software (other than games: includes upgrades and paid apps)
Individuals who have purchased online computer software - last 12 m(%)

Proportion of Individuals who have placing orders over the Internet for particular
products, within the last 12 months: Computer software (includes upgrades andpaid apps; not games)
Individuals who have purchased online financial products - last 12 m Proportion of individuals who have placing orders over the Internet for particular(%)
products, within the last 12 months: Financial products (including shares andinsurance)
Individuals who have purchased online food, groceries,…, cosmetics - Proportion of individuals who have placing orders over the Internet for particular
last 12 m (%)
products, within the last 12 months: Food, groceries, alcohol, tobacco andcosmetics
Individuals who have purchased online ICT services (excluding
Proportion of individuals who have placing orders over the Internet for particular
software) - last 12 m (%)
products, within the last 12 months: ICT services (excluding software)

G2j

Individuals who have purchased online medicine - last 12 m (%)

G2k

Individuals who have purchased online movies, films, images andmusic products - last 12 m (%)

G2m

Individuals who have purchased online
photographic/telecommunic./optical equipm. - last 12 m (%)

G2n

Individuals who have purchased online tickets for entertainment
events - last 12 m (%)

Proportion of individuals who have placing orders over the Internet for particular
products, within the last 12 months: Medicine
Proportion of individuals who have placing orders over the Internet for particular
products, within the last 12 months: Movies, short films, images and music
products
Proportion of individuals who have placing orders over the Internet for particular
products, within the last 12 months: Photographic, telecommunications or
optical equipment
Proportion of individuals who have placing orders over the Internet for particular
products, within the last 12 months: Tickets or bookings for entertainment
events (sports, theatre, concerts, etc.)

indicators
Code

Short Title

Long title

G2o

Individuals who have purchased online travel products - last 12 m (%) Proportion of individuals who have placing orders over the Internet for particular
products, within the last 12 months: Travel products (travel tickets,
accommodation, vehicle hire etc.)
II.H. ICT Skills
H1a
Individuals who have used word processing software - last 12 m (%)
Proportion of individuals who have used word processing software, within the last
12 months
H1b
Individuals who have used basic arithmetic formulas in a spreadsheet - Proportion of individuals who have used basic arithmetic formulas in alast 12 m (%)
spreadsheet, within the last 12 months
H1c
Individuals who have used spreadsheet advanced functions - last 12 Proportion of individuals who have used spreadsheet advanced functions tom (%)
organise and anlyse data, such sorting, filtering, using formulas, creating charts,
within the last 12 months
H1d
Individuals who have used software for electronic presentations
Proportion of individuals who have used software for electronic presentations(slides) - last 12 m (%)(slides) , within the last 12 months
H1e
Individuals who have sent e-mails with attached files - last 12 m (%)
Proportion of individuals who have sent e-mails with attached files (document,
picture, video), within the last 12 months
H1f
Individuals who have posted messages - last 12 m (%)
Proportion of individuals who have posted messages (e.g. to chat rooms,
newsgroups or forums), within the last 12 months
H1g
Individuals who have transferred files - last 12 m (%)
Proportion of individuals who have transferred files (e.g. digital camera, mobile
phone, m-player), within the last 12 months
H1h
Individuals who have found, downloaded and installed software from Proportion of individuals who have found, downloaded and installed software
the Internet - last 12 m (%)
from the Internet, within the last 12 months
H1i
Individuals who have modified/verified the configuration of software
Proportion of individuals who have modified or verified the configuration of
applic. - last 12 m (%)
software applications, within the last 12 months
H1j
Individuals who have modified the security settings of Internet
Proportion of individuals who have modified the security settings of Internet
browsers - last 12 m (%)
browsers, within the last 12 months
H1k
Individuals who have written computer code - last 12 m (%)
Proportion of individuals who have written computer code using a specialised
programing language, within the last 12 months
H1l
Individuals who have created a web page - last 12 m (%)
Proportion of individuals who have created a web page, within the last 12 months
H1m

Individuals who have installed or replaced an operating system - last
12 m (%)
II.I. Security and Privacy
I3
Individuals who have experienced security incidents - last 12 m (%)
I3a

Individuals who have caught a virus or other computer infection with
impacts - last 12 m (%)

Proportion of individuals who have installed or replaced an operating system,within the last 12 months
Proportion of individuals having experienced any security incident through using
the Internet for private purposes, within the last 12 months
Proportion of individuals having catched a virus or other computer infection (e.g.
worm or Trojan) resulting in loss of information, time or device damaging throughusing the Internet for private purposes, within the last 12 months

indicators
Code
I3b

I3c

I3d
I6
I7a

I7b

I7c

I8

I9

Short Title

Long title

Individuals who have experienced abuse of personal
information/privacy violations - last 12 m (%)

Proportion of Individuals having experienced abuse of personal information senton the Internet and/or other privacy violations (e.g. abuse of pictures, videos,personal data uploaded on community websites) through using the Internet for
private purposes, within the last 12 months
Individuals who have experienced a financial loss from
Proportion of Individuals having experienced a financial loss as a result ofphishing/pharming - last 12 m (%)
receiving fraudulent messages (phishing) or getting redirected to fake websites
asking for personal information (pharming) through using the Internet for private
purposes, within the last 12 months
Individuals who have experienced a financial loss from fraudulent
Proportion of Individuals having experienced a financial loss due to fraudulent
payment - last 12 m (%)
payment credit/debit card use, within the last 12 months
Individuals who have provided personal information on the Internet Proportion of individuals who have provided personal information on the Internet,
last 12 m (%)
within the last 12 months
Individuals who managed access to their personal information on the Proportion of individuals who carried out the following to manage access to theirInternet: restrict access to their geographical location - last 12 m (%) personal information on the Internet, within the last 12 months: restrict access totheir geographical location
Individuals who managed access to their personal information on the Proportion of individuals who carried out the following to manage access to theirInternet: limit access to their profile or content on social networking
personal information on the Internet, within the last 12 months: limit access tosites - last 12 m (%)
their profile or content on social networking sites
Individuals who managed access to their personal information on the Proportion of individuals who carried out the following to manage access to theirInternet: refuse allowing the use of personal information for advertising personal information on the Internet, within the last 12 months: refuse allowing
purposes - last 12 m (%)
the use of personal information for advertising purposes
Individuals who have ever changed the settings in their internet
Proportion of individuals who have who have ever changed the settings in theirbrowser to prevent or limit the amount of cookies
Internet browser to prevent or limit the amount of cookies put on their computer
Individuals using anti-tracking software (limiting the ability to track their Proportion of individuals who are using anti-tracking software (software that limits
activities on the internet)
the ability to track their activities on the internet)