Guide for Outpatients

Special functioning hospital
National university hospital

Hirosaki University Hospital
53 Honcho, Hirosaki, Aomori 036-8563

ISO 9001
accreditationacquired on:
April 8, 2005

TEL 0172-33-5111
http://www.med.hirosaki-u.ac.jp/hospital

JQA-QM9740

Published by the Medical Affairs Section
Version 15 published in March 2018

From Registration to Leaving the Hospital 8:00–17:00 on weekdays (holidays excluded)● If you visit our hospital for the first time:*You will be given a red folder,
reception ticket, and patient
ID card after completing thefirst visit procedures(checking health insurance,scanning a referral letter,etc.).
Please submit them at thereception counter of theclinical department you visit.

Please register with the revisit reception machine.

Revisit

1*Even if you visit us
only for a test (collecting
blood, etc.), please
register with the revisit
reception machine.

Reception hours: 8:00–11:00
If you have made an appointment, please
complete registration by the time of theappointment.
If you have no appointment, please registerwith the revisit reception machine and go
to the reception counter of the clinicaldepartment you visit.
It will take time before the consultation.

If you cannot
register with therevisit reception
machine or you
have forgotten
to bring yourpatient ID card,
please registerat the (2) Revisit
reception
counter.

*If we cannot confirm your health insurance
card, you may have to pay the full amountof the bill by yourself.

Revisit reception machinecard and register at theclinical department you visit.

➋ When your registration is ➌ Please put your patient ID
completed, a reception
ticket will be issued.
Reception
ticketPatient ID

card and a reception ticket
into the yellow folder.
Reception
ticketPatient ID➊Please insert your patient ID

The yellow folder is beside the reception machine.
*If you visit two or more clinical departments within a day, please visit them in the order written
on the reception ticket.

Reception after
consultation hours*A doctor or nurse will explain the tests
or X-ray.

(X-ray)*When your accounting number isdisplayed on the screen, please pay at
the automated payment machine or atthe (3) Cashier.
*You can also pay by credit card.

Automated payment machine*Please have the machine read thebarcode on the accounting number
ticket or insert your patient ID card andpay the displayed amount.
*You can make a payment for the
consultation only on the day of yourappointment. If you make a payment fora previous consultation or
hospitalization, please come to the (3)Cashier.
*The statement of medical expenses
will be issued with a receipt andappointment card. Please be sure to
take them home.

Health insurance-covered
dispensing pharmacy

Prescription outsideof the hospital

You can fax theprescription at
the fax counter.
9:00–15:00

Free of charge

Drug counter*Most departments of this hospital require a referral letter issued byyour regular medical institute and an appointment for the first visit.
(See the attachment “Outpatient consultation reception schedule[new patients, revisit, and specialist clinic]” for more details.) You
can consult a doctor in some departments without a referral letter;
however, you are required to pay 7,700 yen for the medical
consultation and 5,500 yen for dental consultation as an extra cost
not covered by health insurance in addition to the first visit
consultation fee.

*Please submit your patient ID card,
reception ticket, and folder with the fee
calculation card.
*If you have a prescription from outsideof the hospital, please put it with the fee
calculation card into the folder andsubmit it.
*You will be given an accounting ticket.
Please wait until your accounting
number is displayed on the accounting
number screen.
*Your health insurance card will bechecked on the day of your first visit of
the month.

Drug ticket

Please fill out a first visit application
form and submit it at the (1) Counter.
If you have a faxed application form
or appointment card issued by yourregular medical institute, pleasecome to the (1) Counter.
Reception hours: 8:30–10:30
Required documents: Healthinsurance card, a referral letter, etc.

*If you have a red folder, please submit
the set of folders to the reception
counter of the clinical department andwait in the waiting room. Your number
will be displayed on the screen or yourname will be called.
*If you have a yellow folder, pleasekeep your folder with you and wait until
your number is displayed on the screenin the waiting room of the clinicaldepartment or your name is called.
However, you may have to visit thereception counter first in some clinicaldepartments.

(Receiving
outside thehospital)(Receiving in
the hospital)(1)First visit counter

The cashier

Patients receiving medicines

Counter for filling out first visit
application form

Clinical department

Without medicines

First visit

First visit registration

When you finished the consultation:● If you consult with another department
for the first time:

When your drug ticket
number is displayed on
the screen, please submit
your ticket to the drug
counter, check your name,and receive the drug.

Please receive the receipt,
appointment card, andstatement of medical
expenses through an
automated payment machineor at the (3) Cashier andleave the hospital.

Leave thehospital

You need to register at the reception counter after consultation hours (reception counter of Emergency and Critical Care Center) after 17:00 on weekdays and on holidays. You cannot make a payment on that day,so please come to the (3) Cashier later or ask our reception staff after consultation hours to send you a payment slip.

Guidance for consultation
1. First visit(1) Counter From 8:30

(New patients or patients consulting a doctor from another clinical department for the first time)◎ Some clinical departments require a referral letter or appointment for new patients, so please checkthe attachment “Outpatient consultation reception schedule (new patients, revisit, specialist clinic)”. If
you have no referral letter or appointment, you may not be able to receive a consultation.
◎ If you are a new patient without a referral letter and consult a doctor of a clinical department
where a referral letter is not essential, you are required to pay 7,700 yen (tax inclusive) for the
medical consultation and 5,500 yen (tax inclusive) for the dental consultation as an extra cost
not covered by health insurance in addition to the first visit consultation fee.
◎ Please enter the required items in the boxes with bold lines on the first visit application form andsubmit it with your health insurance card, eligibility certificate for ceiling amount application,
and a referral letter issued by your regular medical institute (including image data, DVD, films,etc.) to the (1) First visit counter. If you have a recipient certificate for public funded health care or an
insured person certificate for long-term care insurance, please submit it as well.
◎ If you have a faxed first visit application form issued by your regular medical institute, you do nothave to fill out an application. Please submit the faxed first visit application form with your healthinsurance card and a referral letter to the (1) First visit counter. When we accept new patients, weload your referral letter from your regular medical institute and testing records into yourelectronic health record. This process takes time and has new patients wait longer than before. If
you have a referral letter with you, we may not be able to call you in numerical order. Pleasewait in the waiting room until your number is called. We appreciate your understanding.
◎ After we have completed the procedure, we will give you a red folder containing your reception
ticket and patient ID card at the (1) First visit counter. Please submit the folder at the outpatient
reception counter of each clinical department. When your turn comes, your reception ticket
number will be displayed on the screen in the waiting room. (Your name may be called at someclinical departments.)◎ Please consult at the (7) Counter (for medical welfare/patient support) about the industrial accident
compensation insurance and compensation for accidents in the line of duty.

2. Revisit

Revisit reception machine from 8:00

◎ If you cannot register with a revisit reception machine or you have forgotten to bring your patient ID
card, please come to the (2) Revisit counter.
◎ When your turn comes, your reception ticket number will be displayed on the screen in the waiting
room. (Your name may be called at some clinical departments.)◎ If you visit two or more clinical departments within a day, please visit them in the order written on thereception ticket.
◎ If you visit the clinical departments with an appointment and without an appointment, you need toregister at the (2) Revisit counter. (You cannot register with a revisit reception machine.)◎ If you come before the operation of the revisit reception machine, please take a seat in the order ofarrival in the outpatient waiting hall. When the reception starts, our staff will show you to the machinein the order of arrival. You are not allowed to leave your belongings to secure a seat. If we find suchbelongings, we will remove them immediately.
◎ Even if you visit the hospital for testing (collecting blood, etc.), please register with a revisit reception
machine.

3. Completion of consultation(2) Counter 8:00–17:00◎ When you have completed the consultation, please submit the folder containing your patient ID card,
outpatient fee calculation card, reception ticket, and prescription outside the hospital to the (2)Accounting counter. After checking the contents, we will issue an accounting ticket.
◎ If you visit two or more clinical departments within a day, please submit the folder to the (2)Accounting counter after the consultations of all clinical departments have been completed.
◎ Please make sure that you never take home the outpatient fee calculation card.
◎ If your consultation finishes after 17:00, please submit the folder to the reception counter after
consultation hours (reception counter of the Emergency and Critical Care Center).

4. Payment and receipt of statement Automated payment machine or (3) Counter◎ *When your accounting number is displayed on the screen, please make a payment at an automatedpayment machine or the (3) Cashier. You can pay by credit card. (Installment credit and revolving
credit are also available. [You must pay user fees.] We may not be able to accept some credit cards.
Please ask at the counter.) We started to issue the statement describing the details of theconsultation from January 2014. Please take it home with a receipt.
◎ Because of the accounting procedures, the number may not be displayed in numerical order.
◎ We do not reissue receipts. So, please keep it in a safe place. (Issuance of a certificate of receipt ischarged [2,000 yen + tax]).

5. Medicines

Drug counter or a pharmacy outside the hospital◎ If you receive prescribed drugs in the hospital, a drug ticket with a number will be issued in addition
to a receipt. When your drug prescription is prepared, your number will be displayed on the screen
beside the drug counter. Please submit your drug ticket, check your name, and receive the drugprescription.
◎ If you receive a drug at a pharmacy outside the hospital, please submit the prescription at thenearest pharmacy and receive the drug. Please use the fax to send the drug prescription outside thehospital (free of charge).

6. Next appointment◎ You can make an appointment for a consultation at this hospital. If you have made the next
appointment during the consultation, please be sure to check that you have received an
appointment ticket with a receipt through an automated payment machine or at the (3) Cashier.
◎ If you cannot come to the hospital on the day of the appointment, please contact the outpatient
reception of the clinical department.

Guidance for consultation
7. Patient ID Card
◎ You can use your patient ID card at any clinical department in the hospital. Please be sure to take itwith you when you visit the hospital.
◎ If you lose or damage your patient ID card, you are required to pay for the reissuance of the card(100 yen + tax).

8. Expensive consultation for outpatients◎ By showing the Eligibility Certificate for Ceiling-Amount Application, you can pay a fixed amount offees per month at the counter. You can apply for the eligibility certificate at the corporate healthinsurance society where you belong, Japan Health Insurance Association, the municipality (National
Health Insurance, medical care system for elderly in the latter stage of life), National Health
Insurance Association, and the benefit association.
Outpatients who pay
expensive consultation fees
*Under 70 years*70 years or older/tax
exemption household

Prior procedures
Please apply for the Eligibility
Certificate for Ceiling-AmountApplication at the corporate
health insurance society
where you belong.

70 years to under 75 years
Non-tax exemption household

Unnecessary

75 years or older
Non-tax exemption household

Unnecessary

At hospitals or pharmacies

Please show the Eligibility
Certificate at the counter.

Please show the National
Health Insurance Recipient
Card for Seniors at thecounter.
Please show the Medical Care
Card for Elderly in the Latter
Stage of Life at the counter.

◎ If you do not show the Eligibility Certificate, you are required to apply for the high-cost medical
expense benefit to the corporate health insurance society where you belong. The difference between
the amount you paid at the counter and the ceiling amount will be reimbursed later.

9. Health Insurance Card
◎ If you do not show your health insurance card (including the Children’s Medical Support BenefitsCard) for the first visit, you may be required to pay the full amount of the bill by yourself. Please
make sure to bring it with you.
◎ When you revisit the hospital, we will check your health insurance card on the first
consultation day of every month. Please submit your health insurance card with the folder atthe (2) Accounting counter.
◎ If there is any change in the health insurance card, please contact our reception staff immediately.

10.Patients receiving public funded health care, such as designated intractable diseases and chronic diseases in childhood◎ The expenses involved in the consultation need to be entered, so please submit the managementcard for the out-of-pocket ceiling amount at the (2) Accounting counter. After calculating the fee, thecard will be returned to you at the (7) Medical welfare/patient support counter.

11. Consulting medical welfare

General Patient Support Center◎ At the General Patient Support Center on the first floor of the outpatient building, you can consult
nurses and medical social workers about healthcare, nursing care, and welfare. Also, we cooperatewith medical institutes in the community, at-home care institute, and administrative institutes to give
advice about the discharge destination or home care. You can consult our staff in the medical affairs
section at the (7) Medical Welfare and Patient Support Counter about the various public funded
health care options (designated intractable diseases, chronic diseases in childhood, specificdiseases, public assistance, compensation for accidents in the line of duty or industrial accident,etc.).

12. Parking◎ Our parking lot is not large enough to accommodate all visitor vehicles. We recommend you come tothe hospital by bus or taxi.
◎ Our parking lot is free of charge for the first 30 minutes. After 30 minutes, you have to pay 100 yen
for each additional 1 hour. Outpatients can receive discounts on the parking fee. When you havefinished the payment after the consultation, please bring your parking card and the receipt or
reception ticket to the parking card discount reception counter where your parking card will bepunched. You will be charged 100 yen within 1 hour after the punch, and you are required to
pay 100 yen for each additional 1 hour. (The parking fee was changed in December 2015.)

13. Patients who are hospitalized in another medical institute◎ If you are hospitalized in another hospital and visit us for consultation as an outpatient,please ask the hospital to issue a document that describes your hospitalization and submit itto the medical affairs section (1) Counter or (2) Reception counter. If you visit us without the
document, you cannot use your health insurance card. You may be required to pay the fullamount of the bill by yourself.

14. Application for medical certificates◎ Please enter the required items in the form for application and consent as specified by our hospitaland submit it with the document that shows the identification of the patient (if the patient is a minor,
the family’s identification is accepted) to the reception counter of each clinical department. If you
have the specified form, please submit it with other documents.
◎ If a person (proxy) other than the patient (or family if the patient is a minor) applies for or
receives the certificate, the person needs to bring a letter of authorization.

Guidance for consultation
A proxy with a letter of authorization needs to show a personal identification document (driver’s license,
identification card with a photo, etc.) at the counter. The person may have to show a document thatindicates the relationship to the patient (family register, etc.).
◎ If you want to receive a medical certificate by mail, please send the following to the address below: areturn envelope with your address (postage is at your expense), a form for application andconsent, a letter of authorization (if you are a proxy), a copy of a patient ID card, and a copy ofa personal identification document of an applicant (or a proxy).

To the outpatient reception of XX* department, Hirosaki University Hospital
53 Honcho, Hirosaki, Aomori 036-8563 (XX* stands for the name of the department
receiving treatment)◎ It will take three to six weeks from the receipt of the application to prepare a medical certificate.
◎ You can download various forms (a form for application and consent, a letter of authorization) fromthe website of the hospital.
◎ If you have any questions, please ask at the reception counter of the clinical department that
prepares the medical certificate at your request.

15. Notes◎ Please keep your valuables with you.
◎ Do not put a magazine or newspaper on the seat and leave your seat for a long time before thereception time. They will be removed.
◎ Please turn off your cellular phone in the area where use is prohibited.
◎ If you create a nuisance, including speaking aloud or use violent language, exhibit violent behavior,or engage in sexual harassment, we may report it to the police in order to ensure the safety of other
patients and staff members.
◎ Smoking is not allowed on the premises of the hospital in accordance with the Health Promotion
Act.

16. Complaints and opinions◎ We install the opinion boxes called yamabiko to hear patients’ opinions for future reference. The
boxes are installed at the general reception counter in the central waiting hall on the first floor of theoutpatient building, in front of the shop, and in the elevator hall of each floor in the first hospital ward.
◎ Your complaints will be handled at the counter of the General Patient Support Center.

This hospital provides medical education and research in addition to
general consultations. We would appreciate your cooperation in theclinical education of medical students.

Patient Rights
At Hirosaki University Hospital, we think patient-oriented medicine can be provided through cooperation
based on the reliable relationships between patients and the hospital.
(1) The right to receive equal and fair medical care
Patients have the right to receive good quality medical care equally and fairly regardless of the typesof disease or social status.

(2) The right to choose and decide by the patient
Patients have the right to make their own decisions after receiving an explanation of the medical
procedure by a health care professional. Also, patients have the right to refuse medical care and tochoose another medical institute.

(3) The right to receive a sufficient explanation and information
Patients have the right to a sufficient and easy-to-understand explanation and information about their
medical conditions, details of tests, treatment policy, risks associated with the treatment, other options
for treatment, or prospects, and know about the recorded information on their treatment.

(4) The right to prevent disclosure of information to a third party without patients’ permission
Patients have the right to have all personal information, including their physical condition or diseases,
and privacy protected.

(5) The right to be respected as an individual
Patients have the right to have their sense of value as an individual respected, be treated with dignity
as a human being, and to express their own opinions.

Obligations of Patients
Medical care is a cooperative effort between patients and healthcare workers and can be achieved
through patients’ voluntary participation and cooperation. Patients have the obligations as follows:(1) To provide accurate information and make efforts to fully understand the disease andmedical care
Please report your physical condition and your life as accurately as possible to the healthcare workers,
including doctors. Also, patients shall make efforts to fully understand their diseases and medical care.

(2) To be cooperative in creating a comfortable medical environment
Patients shall observe the rules of the hospital and the instructions of the hospital staff members sothat all patients can receive medical care in a comfortable environment. Also, patients shall respect thesocial rules and be considerate of the rights of other patients including their privacy. (If you are violent,
use abusive language, or create a nuisance for other patients in the hospital, you shall be removed
from the hospital [discharged in the case of hospitalization].)(3) To positively make efforts for medical care
Patients shall make efforts to comply with the policy on testing and treatment as they have understoodand given consent.

(4) To pay the expenses involved in medical care
Patients shall provide accurate information about their insurance and pay the medical fees for the
consultations received.

For Patient Safety◎ When you have a consultation, please provide the information on your health condition as accurately
as possible. If the information is not accurately provided, we may not be liable for the condition of thedisease in the future.
◎ We will explain the medical care policy as needed. Those who receive medical care at this hospitalcan choose the medical care policy after receiving an explanation and information.
◎ We need a patient’s full name to avoid the mistaken identity of patients.
If a patient cannot state their name (infant, deafness, dementia, impaired consciousness), we will ask
the family for the patient’s full name. Your understanding will be appreciated.
◎ We sincerely make efforts to achieve the goal of medical care to which the patient gives consent.
However, the condition of the disease and people’s lives and deaths cannot be always controlledwith modern medicine. Also, strong drugs, testing, or treatment may cause side effects orcomplications, and we cannot completely avoid such risks. If a patient unfortunately experiences side
effects or complications, we will treat the patient. In this case, the medical care shall be provided
using the health insurance, and the medical fee involved in the treatment shall be charged to theinsurance. If any negligence is found in the medical care provided by the hospital, the medical fee
involved in the treatment shall not be charged to the insurance. If any damage occurs, we will
provide compensation. However, if the damage is not caused by negligence of the hospital, we will
not provide compensation

Personal information of patients
We would like to use patients’ valuable records obtained in the course of medical care, including
personal information, for specific purposes not only as a medical institute but also as an educational
research institute. Your understanding would be highly appreciated.
1. We will observe the rules of the hospital based on various laws and regulations anduse patients’ personal information for the following purposes:(1) Use in the hospital Medical services that patients receive Medical insurance affairs
 Administration work related to patients (management of hospital ward at the time of admission anddischarge, accounting, report of medical accidents, improvement in medical services, otheradministration work) Maintenance and improvement of medical services and work
 Others related to medical care provided with patients(2) Use in the hospital and Hirosaki University
 Medical education
 Research based on case studies
 Providing information with external audit institutes
When we use the information for this purpose, we will anonymize it.

(3) Providing information with other medical institutes and service providers
 Cooperation regarding medical services with other hospitals, clinic, birthing centers, pharmacies,
home-visit nursing stations, and nursing service providers
 Response to inquiries about medical services made by other medical institutes
 When asking opinions or advice about patients’ medical care from external doctors
 Consigning the work of testing specimens or other outsourcing work Explaining the condition of a disease of a patient to the family Consigning the medical insurance office work and submitting medical practitioners’ receipts forhealth insurance claims to an examination and payment agency
 Responding to inquiries made by the examination and payment agency or insurer Submission to the administrative institutes and legal institutes based on the relevant laws andregulations
 Reporting the results of health checkup consigned by business operators in accordance with therelevant laws and regulations
 Consultation or notification to special medical groups related to medical professional liability
insurance and insurance companies

2. If we use patients’ personal information other than for the above purposes, we willobtain written consent. Your cooperation would be appreciated.
3. Regarding patients’ personal information, patients can request the following.
(1) Patients can request the disclosure of their personal information through a designatedprocedure.
(2) Patients can request the revision of their personal information that was disclosed througha designated procedure.
(3) If patients consider their own personal information to be inappropriately handled, they canrequest that the use of personal information be discontinued, deleted, or no longer
provided.
(4) If patients have complaints about the reply to the above request, they can request an
examination by the university.
4. Other than the above use, we save part of the information on patients’ medical care in
the external domestic data center under strict management. The relevant information
was recorded in an electronic medical record system prepared for emergencies,
including disasters, which started in 2014 based on the medical care information
remote backup project led by the Ministry of Education, Culture, Sports, Science andTechnology, and 45 national university hospitals participate in the project.
5. If you have any questions about the handling of personal information at this hospital,
please contact the following.
 Desk for requesting the disclosure of medical care records
Medical Affairs Group, Medical Affairs Section, University Hospital(Medical Welfare and Patient Support) (Tel: 0172-39-5230)
 Desk for requesting the disclosure of personal information
Planning Evaluation Group, Planning Section, General Affairs Department(Tel: 0172-39-3011)

Reception guide map[Patients coming before the start of reception]
Returning patients can register from 8:00
with the revisit reception machine.
We will show you to the reception
machine in the order of = seat number, so
please take a seat in the waiting hall.
Patients in wheelchairs can use thehandicapped parking lot.
The reception for new patients starts from8:30 at the (1) Counter.
Please fill out a first visit application form
at the counter for filling out the first visit
application form and take a seat in theorder of the seat number in the first visit
waiting room.

First visit reception ····························
Revisit ···················· Revisit reception machine
Accounting····································
Payment ········· Automated payment machine or
Admission and discharge ······················
Compensation for accidents in the line of duty/industrial accident······
Public funded health care ······················
Public Assistant Act, Services and Supports for Persons
with Disabilities Act, designated intractable diseases, etc.

Reception at night and on holidays at Emergency and Critical Care CenterFirst ward

Patient
Library

Restaurant

ServiceCounter

Nutrition
Guidance

Coffee Shop
Orthopedic Surgery
Waiting Hall

Drug Delivery
Counter

Division of Pharmacy

Vending
machineSecondward
Rehabilitaion Medicine

Nursing room
Hospitalization Set
Acceptance Station

Store(Lawson)
BeautyStationPrescription Fax Station
Coin
Parking DiscountlockerParking Discount Validation Station

Publicphone

Waiting Hall
Barbershop

Medical Oncology/
Department ofGeneral Medicine

Automatic According
MachineCashier
Automated Return
Visitor Registration

Account/ Reception(Re-Visit)
MedicalReception
Affairs(First Visit)

The First Visit
Application
Described-Station

Department ofRadiologytiReception
Central Clinical
Service Building

Wheelchairparking

Patient Support Center

Information

Department

Inptient Admission/Discharg
Medical Admission Reception

Main Entrance

100-yen bus
Bus stop

Advance Emergency andCritical Care Center

Outpatient Clinic
floor guide 1F

Reception

Volunteers help and guide patients in this hospital.
Please ask if you need help.

Outpatient Clinic

Nursing Department, Administration Division, Conference Room, General ClinicalTraining Center
Neuro-psychiatry, Ophthalmology, Otorhinolaryngology - Head and Neck Surgery, Anesth
esiology Neurosurgery, Dentistry and Oral Surgery, Cancer Community & Support Center

5F
4F
3F

Pediatrics, Pediatric Surgery, Surgery, Urology, Gynecology-Obstetrics
Outpatient Chemotherapy Unit, Department of Clinical Engineering

2F

Internal Medicine, Dermatology, Plastic and Reconstructive Surgery, Blood Transfusion
Division, Division of Endoscopy, Infection Control Center

1F

Orthopedic Surgery, Medical Oncology, Department of General Medicine
Drug Delivery Counter, General Patient Support Center, Medical Affairs Department

B1F

Radiation Oncology, Diagnostic Radiology, Department of Medical Information ClinicalResearch Support Center, Division of Pharmacy, Main storage Unit

5F
4F

Operation Department
Blood Purification Unit, Hyperbaric Oxygen Therapy Unit
Intensive Chemotherapy Unit, Intensive Care Unit
Central Supply Department, Perinatal Medical Centers
Clinical Laboratory Department, Anatomic Pathology Laboratory, Anatomic Pathology
Department of Patient Safety
Department of Radiology(X-ray, CT Scan, Fluoroscopy, Angiography)
Department of Radiology,( MRI, RI,PET-CT), Radio Isotope ward
Department of Radiology (Radiotherapy)

Central Clinical Service Building

3F
2F
1F
B1F
B2F

Division of
Pharmacy

Clinical reserarch
supportTo the first ward/second ward

Outpatient
Clinic First
Basement

Radiation Oncology/
Diagnostic Radiology

Mainstorage Unit

Department of Medical
Information

MRI

PET-CT
RI
Laboratory

First ward

Outpatient
Clinic floor
guide 1F

Patient
Library
ServiceCounter
Restaurant

Coffee Shop

Nutrition
Guidance

Waiting Hall
Orthopedic
Surgery← Rehabilitation Medicine

Vending
machineNursingRoom

Prescription Fax Station
Parking DiscountStore(Lawson)

Medical Oncology/
Department ofGeneral Medicine

BeautyStationCoin
lockerPublic phone

Waiting HallThe First Visit
Application
Described-Station

To Emergency and Critical
Care Center

Department ofRadiology

Barbershop

Division of
Pharmacy

Reception Counter

Secondward

Drug delivery
counter

Medical Affairs
Department

Wheelchair parking

Patient Support
CenterMain Entrance
Information

Central Clinical
Service Building

To the first ward/second ward

Outpatient
Building

The other physiologicallaboratory
Pulmonary Function
Laboratory
Electrocardiogram
Laboratory

Departmentof patient
safetyDivision ofEndoscopy
StairsDivision of Endoscopy/

Internal Medicine
Reception

Internal Medicine

2F

Dermatology/
Plastic andReconstructive Surgery
Reception

Nursing
Room

Infection
Control
CenterAnatomic
pathology

Central Blood
Collection RoomUrine Sampling
Room

Blood
Transfusion
DivisionDepartment ofClinical Engineering

Gynecology –Obstetrics
Pediatrics
Pediatric Surgery←Reception

Outpatient
Chemotherapy Unit

To the first ward/second ward

Outpatient
Clinic 3rd Floor

To the first ward/second ward

Surgery / Urology ←Re
ceptionOtorhinolaryngology
Otorhinolaryngology - Head and Neck Surgery
Dentistry and Oral Surgery←Reception

StairsStairs

Neurosurgery▲You are here

StairsEscalator

Anesthesiology

Outpatient
Clinic 4th Floor←Reception

Reception←Reception

Waiting
Room for
ICU

CancerCommunity &Support Center

ICU
Neuro-psychiatry

Access
Hirosaki University Hospital

036-8563

53 Honcho, Hirosaki, Aomori

To National
Highway 7

To
Ajigasawamachi

Hirosaki Police
StationTo AomoriNikka Whisky
Hirosaki Factory

Iwaki River

Tsuchibuchi
River
Nebutamura
Hirosaki Chuo
High School
To Mt. Iwaki

Hirosaki
Park

Healthcare
CenterHotel New
CastleHirosaki TechnicalHigh School

OotemonNakasan
Aomori Bank
Hirosaki
City Office Memorial Hall

Chuo Hirosaki
StationHirosaki
Post Office

Choshoji
TempleHiroroHirosaki
Municipal
Hospital

Hirosaki HighSchoolTerasawa
River
To Nishimeyamura

Ito Yokado

National Hospital
Organization
Hirosaki Hospital
Hirosaki
University

Tsuchibuchi
River
Chuo
Police Box

OotemonTo Akita

HirosakiGakuindaimae
StationOyakatamachi
Kajimachi

Motodaikumachi
HonchoHirosaki
University
Hospital

Okeyamachi

Kakusencho
Zaifucho

Michinoku
Bank

To Owani运 动场

Hirosaki Fire
Department

Municipal Tourist Museum
Ootemon Square

To Kuroishi

Citizen’s
Central Park

GroundHirosaki
City
OfficeTo Kuroishi

Hiroko-shita
StationKikyonoElementary
SchoolHirosaki ParkArt Hotel
HirosakiCity

Five-storied
pagoda at
Saishoji Temple

Bus routes
Hirosakiekimae bus
stop No. 6

Take a bus at the No. 6 bus stop at JR
Hirosaki Station (Central exit)
Get off at Daigaku Byoin-mae (at theuniversity hospital) (about 20 minutes)

Using the 100-yen bus (circulating Dotemachi) is convenient.
(There is a bus stop for the 100-yen bus.)

Parking lot

The parking lot of the hospital cannot accommodate all visitor
vehicles.
Please use the parking lots in the surrounding areas (charged).