Customer Case Study

Caunton ensures business continuity
with Arcserve UDP and Arcserve Cloud

Industry: Construction

CLIENT PROFILE

Company: Caunton
Solution: Arcserve UDP and Arcserve Cloud

Caunton is a leading UK structural steelwork contractor. From its Nottingham-based plant it offers a one-stopsolution for construction firms, from design to painting and manufacturing of steelwork.

PROBLEMSOLUTIONRESULTSAny downtime inWith Arcserve UDP, 10 servers

With a fast, reliable backup

manufacturing or designand 8 terabytes of data areand DR solution, Caunton has

could have a major financial

automatically backed up eachreduced the risks of downtime

impact on the business and its

day in less than an hour. Dataor loss of work, as well ascustomers. With its existingis also replicated to Arcservedamage to its finances andsolution taking more than three

Cloud as part of Caunton’sreputation. The IT team candays to perform a full backup,disaster recovery (DR) plan.

also now spend more time

Caunton needed a faster, more

improving services and support

reliable solution.

for users.

Caunton | 1Customer Case Study

THE PROBLEM
Protecting productivity and business continuity
Caunton’s operations rely heavily on IT, and any downtime could mean a break in manufacturing or prevent
designers from working on new plans and models. As Roger Gore, IT Manager at Caunton, explains, “If we havean IT outage, as well as having users sitting around waiting for us to get things back up and running, there’salso a risk of files being corrupted. The impact of not being able to work and having to remake designs would
be very costly.”
The company’s existing data backup solution was aging and slow, with backups taking more than three days
to complete and increasing the risk of data loss. To reduce risk, free up IT resources and ensure business
continuity, Caunton needed a high performing solution for backup and disaster recovery.

THE SOLUTION
Fast and reliable backup and recovery
Caunton’s IT partner, Cristie Data, arranged a demonstration of Arcserve UDP and subsequently helpedwith implementing the solution, which went live in August 2017.
Ten servers, including SQL, Exchange and file servers, are backed up every night, protecting design files,
3D models, emails, databases and other critical files and data. Eight terabytes of data is then replicatedto Arcserve Cloud to enable disaster recovery.
“As we’re based on one site, replicating our backups to cloud ensures business continuity in the event ofa major incident or a hardware defect,” added Gore.
The backup window has reduced from three days to less than one hour, and data can be restored in under
30 minutes, safeguarding valuable work and minimising disruption to users.

The impact of not being able to work and having to remake files could be very costly.
– Roger Gore, IT Manager

THE RESULTS
Reducing risks and freeing up resources
With Arcserve UDP and Arcserve Cloud, Caunton can be sure that data is protected and that files, systems,and operations can be restored quickly and easily, minimising disruption to the business and its customers.
“Arcserve gives us confidence that data backups are taken care of; it’s much less prone to errors than ourprevious solution, and performs better,” explained Gore.

Caunton | 2

Customer Case Study

The reliability and ease of use of the solution is also freeing up the IT team. “Arcserve rarely encountersproblems and takes very little time to manage, which means we can focus on better supporting our users anddeveloping new software,” explained Gore.
Arcserve has also enabled Caunton to:•Ensure business continuity•

Reduce risks•

Protect its reputation as a market leader.

As the company continues to expand its technical capabilities and grow its business, time is a valuable
resource. “The fact that Arcserve gives me more time to focus on innovation is a wonderful thing. It means
the IT department can focus on supporting the business, safe in the knowledge that if anything goes wrong
it won’t have a major impact,” concludes Gore.

Arcserve gives us confidence that data backups are taken care of; it’s much lessprone to errors than our previous solution, and performs better.
– Roger Gore, IT Manager

For more information on Arcserve, please visit arcserve.com

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