Sep 1, 2023
Altius Link, Inc.

PRESS RELEASE
ATTN: Media outlets

Launch of Altius Link, Inc. Leading the future of digital BPO solutions
We announce that KDDI Evolva, Inc. and Relia, Inc. launched a new company, Altius Link, Inc.
(Head Office: Shinjuku-ku, Tokyo; Representative Director, President and CEO: Takashi Amino;
hereinafter, “Altius Link”) on September 1, 2023, aiming for a leading company in the field ofdigital BPO*1.
The new company name, Altius Link, combines the Latin word “altius,” meaning higher or aiming
high, with “link,” meaning the “connection” that both companies cherish. The name reflects ourstrong commitment to achieving an even higher level of communication to create a brighter
future for people and society as a whole.

*1 Digital BPO goes beyond simply outsourcing business functions to external personnel. It involves
the use of digital technologies, including AI, to boost the efficiency of various business tasks before
outsourcing.

Official website: https://www.altius-link.com/eng/

Aiming for Heights with Digital BPO, toward a Trusted Partner
Consumer needs are becoming more diverse and more complex, and worker shortages and theacceleration of digitalization have brought major changes to the issues faced by many companies.
The BPO industry is also at a major turning point with changes occurring within the businessenvironment including the use of AI to carry out common tasks instead of human operators.
Changes must be implemented to ensure growth in this new business environment.
Altius Link has a vision to create even better communication experiences for customers throughthe promotion of digital BPO. The company will utilize the business know-how, technologies,
and networks of KDDI and the Mitsui & Co. group to help client companies find effective solutions
to the issues they face while also expanding digital BPO services throughout Japan and the restof the world.

Copyright © Altius Link, Inc. All Rights Reserved.

Altius Link Corporate Profile
Company Name

Altius Link, Inc.

Head Office

Corporate Office: Shinjuku First West Building, 1-23-7 Nishi-Shinjuku,
Shinjuku-ku, Tokyo 160-0023, Japan
Sales Office: Odakyu Southern Tower, 2-2-1 Yoyogi, Shibuya-ku, Tokyo
151-8583, Japan

Representatives

Representative Director,President and CEO: Takashi Amino
Representative Director,Executive Vice President: Hajime Wakatsuki

Main Business1. Contact center operations; 2. Back-office operations;
3. IT solutions operations; 4. Other related operations

Capital¥100 million

Employees

Approximately 58,000

About Altius Link, Inc.
Altius Link is a BPO service provider offering comprehensive solutions, including contact
centers and back-office operations, to client companies. We have one of the largest networks
in the industry – with over 100 locations in both Japan and the rest of the world - which weutilize together with the know-how, superior service, and technological capabilities madepossible by our 58,000 diverse personnel.
Digital BPO combines high value-added services provided by human operators with the latest
digital technologies to design CX for a new era. This allows us to provide even better
communication experiences to customers while also helping our client companies to expand
and develop their businesses.
Corporate website: https://www.altius-link.com/eng/-All product names and company names mentioned in this release are trademarks or registeredtrademarks of their respective companies.

Media inquiries
Altius Link, Inc.
PR Inquiries Desk
E-mail: pr@altius-link.comService and event-related inquiries
Altius Link, Inc. Corporate Inquiries Desk
Tel: 0120-610-810 (Weekdays 9:00-17:30)
E-mail: service@altius-link.com

Copyright © Altius Link, Inc. All Rights Reserved.