ISO FORM 1
ISO TS/P 315
PROPOSAL FOR A NEW FIELD OF TECHNICAL ACTIVITYPROPOSER:DATE OF CIRCULATION:

KATS

2023-08-09
CLOSING DATE FOR VOTING:
2023-11-01

A proposal for a new field of technical activity shall be submitted to the Office of the CEO, which will process
the proposal in accordance with ISO/IEC Directives, Part 1, Clause 1.5.
Furthermore, a proposal will be considered as complete if every information field is complete and follows theguidelines for proposing and justifying a new field of activity given in the ISO/IEC Directives, Part 1, Annex C.
TITLE(Please see the ISO/IEC Directives, Part 1, Annex C, Clause C.4.2)
Urban Logistics
SCOPE(Please see the ISO/IEC Directives, Part 1, Annex C, Clause C.4.3)
Standardization in the field of urban logistics technology and services, including but not limited to terms,
functions, assessments and evaluations, and requirements for economical, efficient and eco-friendly urbanlogistics.
The goal of the technical committee is to help build urban logistics technologies and services that aresustainable, socially and economically responsible.
Standardization activities are technologies and services for efficient and sustainable urban logistics requiredfor cities that are constantly evolving and expanding due to rapid population growth and digital transformation.
Excluded: Standardization covered by
ISO/TC 22 - Road vehicles
ISO/TC 34 - Food products
ISO/TC 92 - Fire safety
ISO/TC 101 - Continuous mechanical handling equipment
ISO/TC 122 - Packaging
ISO/TC 176 - Quality management and quality assurance
ISO/TC 204 - Intelligent transport systems
ISO/TC 262 - Risk management
ISO/TC 268 - Sustainable cities and communities
ISO/TC 283 - Occupational health and safety management

ISO/IEC JTC 1 - Information technology
ISO/TC 308 - Chain of custody
ISO/TC 315 - Cold chain logistics
ISO/TC 321 - Transaction assurance in E-commerceand newly established TC on Innovative Logistics.
PURPOSE AND JUSTIFICATION (Please use the field immediately below or attach an annex.)(Please see the ISO/IEC Directives, Part 1, Annex C, Clause C.4.13)

Logistics is consisted of technologies and services to deliver goods between the point of origin and the pointof consumption while meeting the requirements of customers and/or corporations. The logistics activities
usually involve the integration of information flow, materials handling, production, packaging, inventory,transportation, warehousing, and often security.
-*According to ResearchAndMarket.com, the global logistics market is expected to grow by 95.42 billion US
dollars by 2024, factored with increasing cross-border trade, rise in the use of multimodal transport, fresh
food delivery, and growing e-commerce market.
The logistics industry is involved in a huge number of market players with numerous operations andinterfaces throughout the supply chain. With increasing globalization and the expansion of the global market,
however, there are more challenges to be considered ever before. The logistics industry must run moresecure, safe, healthy, and environmentally friendly operations while continuously improving its overallperformance. This is clearly a big challenge especially for SMEs and many developing countries.
Take Walmart, for example, which deals with over 100,000 suppliers — a massive network of manufacturers,
distributors, and subcontractors, from different countries with varying laws and regulations.
Driven by digitization and socio-economic trends further fuelled by the COVID-19 pandemic, e-commerce is
now experiencing dramatic growth. The EU's e-commerce market is expected to grow at a annual growth rate(CAGR) of 6.3% between 2019-23 (Statista).
The rapid increase in cargo volume in cities and metropolitan areas causes traffic congestion, air pollution,
noise, and logistics costs, ultimately increases costs and various types of risks. An efficient urban logistics
system is required to maintain and enhance the city's competitiveness, which is an important factor in thecity's economy and improves employment and living conditions.
Demographic trends indicate an increasing concentration of urban logistics activities such as last miledelivery in urban areas. According to the latest UN statistics, 55% of the world's population currently lives inurban areas, and this figure is expected to reach 60% by 2030. In Europe, 77% of the population is expected
to live in cities by 2030. (See Figure 1)
This trend creates many new economic concepts in urban societies. Some notable trends are:
A rise of the on-demand economy. The on-demand economy refers to an economic activity that istechnology-based and provides consumers access to a product or service immediately uponrequest. The growth of the on-demand economy is disrupting many sectors, from food delivery toother sectors such as groceries, music and video, learning and education, healthcare and, of course,logistics.

The sharing economy on the one hand enables better distribution and use of idle resources,
reducing carbon footprint and resource use, while increasing access to previously unaffordable
goods and services and creating shared goods or infrastructure.

The crowdsourcing economy refers to the involvement of individuals or organizations that provide
services or provide products by offering tangible goods, services, ideas and/or technologies.

These economic concepts are closely related to urban logistics. Logistics in a city is often customer-centricrather than business-centric in direct contact with customers. Online purchases and last-mile delivery areincreasingly concentrated in cities. Processes, infrastructure and services related to urban logistics must beoptimized, taking into account the ever-increasing population of cities and the complexity of theirinfrastructure.

<Fig 1> Population projections in urban areas of the world
Source: Report from Urban Logistics, Cushman & Wakefield. https://www.cushmanwakefield.com/-/media/cw/emea/united-kingdom/insights/download-pdfs/2017-cushman-wakefield-urban-logistics-report.pdf
The vertical hierarchies of urban logistics are as follows:<Fig 2> The concept of vertical hierarchies of urban logistics
Especially after the COVID-19 pandemic and digital transformation, the development of urban
logistics faced the following challenges.

••••••(Rapidly increasing urbanization rates worldwide) Growing demand for urban logistics due toincrease in urban population and e-commerce.
(Urban environmental pollution problems due to inefficient logistics) Increased need to createa sustainable urban logistics ecosystem by improving logistics efficiency and solving
environmental problems(Chronic high-cost, low-efficiency logistics) Urban logistics (including last mile) accounts forabout 50% of total distribution costs.
(Responding to digitization and technological progress) Change from 'labor-intensive
industry' to 'technology-intensive industry' through the digitalization of logistics activities
using 4th industrial technologies such as big data, IoT, artificial intelligence, and block chain.
(Harmony between cities and global supply chains) The issue of increasing logistics
efficiency between cities is highlighted by expanding the scope of cross-border purchasing
and trade.
(Improvement of living convenience) Improving the convenience of people's lives andimproving working conditions through continuous improvement of urban logistics services
and transportation efficiency

Although there are some TCs and standards in ISO covering packaging and logistics means, thereare no harmonized international standards for urban logistics technologies and services. In thisarea, the need for standardization was discovered belatedly as various logistics technologies andservices developed worldwide due to the rapidly changing value chain of urban logistics andchanges in market demand.
It's time to start standardizing for urban growth, shifting consumer awareness, and harmonious andefficient linking of global and urban supply chains. The new TC will contribute to increasing theoverall value of the city by promoting innovation in urban logistics technology and services,protecting logistics workers and consumers, increasing the efficiency of urban logistics, and helping
to solve urban environmental problems.
The proposed TC will focus on urban logistics technologies and service standards so as not tooverlap with the scope of existing TCs. Additionally, the new committee will work closely withexisting TCs as well as various national and industry stakeholders to develop new standards whereappropriate.
The expected effects of the proposed new technical committee are••••••Helping improve social, economic, and sustainable urban logisticsImproving the stable and sustainable quality of logistics processes and services
Helping continue sustainable growth of urban logistics market
Reducing the risk of workplace accidents
Helping respond to changed value chain of logistics due to continuous digital transformation
Reducing overall logistics costs and burdens globally

PROPOSED INITIAL PROGRAMME OF WORK (Please use the field immediately below or attach an annex)
Please see the ISO/IEC Directives, Part 1, Annex C.4.4 and C-4.5)
For each item, the initial work programme shall define the deliverable type and target dates. The initial work
programme shall also assign priorities to the different items.
The proposed TC will focus on urban logistics technologies and service standards so as not to overlap withthe scope of existing TCs. Additionally, the new committee will work closely with existing TCs as well as various
national and industry stakeholders to develop new standards where appropriate.

Initial programs of work are as follows.

The standards to be developed will be extended, not limited to:
A few examples include smart retail and storage facilities, non-contact delivery service, back-end logistics,urban micro-fulfilment, safety of urban logistics workers, and more.
•••

Evaluation of logistics technology and services according to changes in the urban development value
chain
Terms, performance criteria and testing methods for urban logistics technologies and items such as
micro-fulfillment center, self-storage, unmanned store, etc.
Quality measurement of urban logistics operations and services

Some potential items are•••General requirements, structures and quality inspection methods for unmanned parcel locker
Terminology, functions and general requirements of urban logistics technologies and services
Assessments and performance - Measurement of quality of service for urban logistics

RELATION OF THE PROPOSAL TO EXISTING INERNATIONAL STANDARDS AND ON-GOING
STANDARDIZATION WORK☒ The proposer has checked whether the proposed scope of the new committee overlaps with the scope ofany existing ISO or IEC committee or JTC1 sub-committee☒If an overlap or the potential for overlap is identified, the affected committee has been informed and anagreement has been reached between proposer and committee oni. modification/restriction of the scope of the proposal to avoid overlapping,ii. potential modification/restriction of the scope of the existing committee to avoid overlapping.

☐If agreement with the existing committee has not been reached, please explain why the proposal should
be approved.

☐Have proposals on this subject been submitted into an existing committee and rejected? If so, what werethe reasons for rejection?

No

LISTING OF RELEVANT DOCUMENTS (SUCH AS STANDARDS AND REGULATIONS) AT
INTERNATIONAL, REGIONAL AND NATIONAL LEVEL(Please see the ISO/IEC Directives, Part 1, Annex C, Clause C.4.6)••••ISO/TC 268 - Sustainable cities and communities(ISO/TC 268/SC 2 - Sustainable cities and communities - Sustainable mobility andtransportation)
ISO/TC 315 - Cold chain logistics
ISO/TC 154 - Processes, data elements and documents in commerce, industry andadministration
ISO/TC 204 (WG 7 General fleet management and commercial/freight)
ISO 26000: Guidance on social responsibility
ISO 28000:2007: Specification for security management systems for the supply chain••
•
•
•
•
•
•

Standards in CEN/TC320 - Transport - Logistics and services
Standards in CEN/TC331 - Postal services
Standards in CEN/TC273 - Logistics (currently, inactive)
Standards in CEN/TC119 - Swap bodies for combined goods transport•••

GS1 standards (e.g. Product Classification (GPC), GS1 Global Data Model, GS1 Digital Link)
Korean standards on logistics, packaging, transport and information flow
Enterprise Certification, Association for Supply Chain Management (ASCM)* CEN (TC320 & TC331): Standards that have already been developed in relation to urban logistics may beestablished into ISO standards and a standard cooperation system between relevant TCs in CEN and ISOshould be established.
Europe’s Horizon 2020 (ALICE) project on urban logistics such as Zero Emissions Urban Freight in main
European Cities, Physical Internet pilot implementations well-functioning and extended in industry practice,etc. also provides useful and insightful documents
The scopes and differences of the most relevant TCs in ISO are compared below.

LISTING OF RELEVANT COUNTRIES WHERE THE SUBJECT OF THE PROPOSAL IS IMPORTANT TO
THEIR NATIONAL COMMERCIAL INTERESTS(Please see the ISO/IEC Directives, Part 1, Annex C, Clause C.4.8)

Urban logistics is concerned with all the different activities involving cargo flows, workers, and consumers
from the beginning to the end of ever-expanding regional and global supply chains. The proposed newactivities are relevant for all countries.
LISTING OF RELEVANT EXTERNAL INTERNATIONAL ORGANIZATIONS OR INTERNAL PARTIES(OTHER THAN ISO AND/OR IEC COMMITTEES) TO BE ENGAGED AS LIASONS IN THIS WORK
(Please see the ISO/IEC Directives, Part 1, Clause C.4.9)•••

Standards in CEN/TC320 - Transport - Logistics and services
Standards in CEN/TC331 - Postal services
Alice (Alliance for logistics innovation through collaboration in Europe)

IDENTIFICATION AND DESCRIPTION OF RELEVANT AFFECTED STAKEHOLDER CATEGORIES(Please see ISO Connect)
Benefits/Impacts/Examples
Industry and commerce – large industry

E-commerce, logistics, distribution and retailbusinesses

Industry and commerce – SMEs

E-commerce, logistics, distribution and retailbusinesses

Government

All governments, city authorities

Consumers

All consumers

Labour

E-commerce, logistics, distribution and retailindustries

Academic and research bodies

Logistics, retailing, Urban planning, SCM, etc

Standards application businesses

Standards related to city logistics, retailing, urban
planning, etc

Non-governmental organizations

Global city logistics, intechopen, and manysustainable urban logistics related organizations

Other (please specify)

Relavent stakeholders such as urban freight
distribution operators, planners and governers, etc

EXPRESSION OF LEADERSHIP COMMITMENT FROM THE PROPOSER(Please see the ISO/IEC Directives, Part 1, Annex C, Clause C.4.12)
If accepted, KATS (Korea) is willing to undertake the work of secretariat and fully support the new committee
including chairmanship and secretariat.
Since the scope of the proposed TC is relatively wide, several sub-committees and working groups
are needed and it is suggested to divide the roles according to the interests of each country andstandard body
☒ The proposer confirms that this proposal has been drafted in compliance with iso/iec directives,
part 1, annex c

SIGNATURE OF THE PROPOSER
KATS
COMMENTS OF THE ISO CENTRAL OFFICE (IF ANY)