資料１－１

FORM 1:PROPOSAL FOR A NEW FIELD OF TECHNICAL ACTIVITY
Circulation date2020-09-01

Reference number: 292(to be given by ISO Central Secretariat)

Closing date for voting
2020-11-24
Proposer
JISC

ISO/TS/P 292

A proposal for a new field of technical activity shall be submitted to the ISO Central Secretariat, which
will assign it a reference number and process the proposal in accordance with the ISO/IEC Directives
Part 1, Clause 1.5. The proposer may be a member body of ISO, a technical committee, subcommittee
or project committee, the Technical Management Board or a General Assembly committee, theSecretary-General, a body responsible for managing a certification system operating under the
auspices of ISO, or another international organization with national body membership. Guidelines for
proposing and justifying a new field of technical activity are given in the ISO/IEC Directives Part 1,
Annex C.

Proposal (to be completed by the proposer)
Title of the proposed new committee (The title shall indicate clearly yet concisely the new
field of technical activity which the proposal is intended to cover).
Cold Chain Logistics
Scope statement of the proposed new committee (The scope shall precisely define thelimits of the field of activity. Scopes shall not repeat general aims and principles
governing the work of the organization but shall indicate the specific area concerned).
Standardization in the field of cold chain logistics.
The scope will include, but is not limited to;- terms and conditions for carriage/storage service of refrigerated goods, physical handling ofrefrigerated goods (acceptance, loading, transshipment, storage, sorting, transportation anddelivery),- maintenance and control methods of temperature-controlled facilities, quality control methods
throughout the cold chain (e.g. temperature monitoring and control, prevention of damage, loss
and delay),- hygiene management during carriage/storage service to prevent contamination of goods,- facilitation of logistical efficiency- manpower management, staff education and training, safety management for staff andworkplaces,- safety and reliability of carriage/storage services,- information management and data processing such as customer management andcargo/parcel tracking, as well as terminology
Excluded:- Standardization covered by ISO/TC 34, ISO/TC 122, ISO/TC 283 and ISO/TC 304

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☒

The proposer has checked whether the proposed scope of the new committee
overlaps with the scope of any existing ISO committee☐

If an overlap or the potential for overlap is identified, the affected committee has been
informed and consultation has taken place between proposer and committee on
i. modification/restriction of the scope of the proposal to eliminate the overlap,
ii. potential modification/restriction of the scope of the existing committee toeliminate the overlap.

☐

If agreement with the existing committee has not been reached, arguments arepresented in this proposal (under question 7) as to why it should be approved.

Proposed initial programme of work. (The proposed programme of work shall correspondto and clearly reflect the aims of the standardization activities and shall, therefore, show
the relationship between the subject proposed. Each item on the programme of work shallbe defined by both the subject aspect(s) to be standardized (for products, for example,
the items would be the types of products, characteristics, other requirements, data to besupplied, test methods, etc.). Supplementary justification may be combined withparticular items in the programme of work. The proposed programme of work shall alsosuggest priorities and target dates.)
The new TC prioritizes the following items to be standardized:
1. Contactless refrigerated logistics in the whole process (see Annex A)
2. Terminology standard on cold chain logistics
3. Quality control and monitoring method under temperature-controlled storage, transportationand delivery
4. Hygiene control of staff to prevent contamination of goods
5. Hygiene control of refrigerated goods and facilities to avoid contamination and to prevent
infection (including contactless, automated operations)
6. Delivery operations to the end user (including contactless, automated operations that
contribute to safe and efficient delivery)
7. Security control of staff and refrigerated goods
8. Maintenance and management of ISO 23412:2020.
When this proposal is approved, we will start working on Item 1 at the first meeting.
Annex A is the draft document and draft ISO Form 4 relating Item 1, which has been preparedby SAC, China.

Indication(s) of the preferred type or types of deliverable(s) to be produced under the
proposal (This may be combined with the "Proposed initial programme of work" if moreconvenient).
This TC develops all type of ISO deliverables such as IS, TS, PAS and TR.
A listing of relevant existing documents at the international, regional and national levels.
(Any known relevant document (such as standards and regulations) shall be listed,regardless of their source and should be accompanied by an indication of theirsignificance.)






ISO 23412:2020 Indirect, temperature-controlled refrigerated delivery services - Landtransport of parcels with intermediate transfer
ISO/DIS 22712 ‘Refrigerating systems and heat pumps — Competence of personnel’.
(ISO/TC 86/SC 1)
WTO TFA article 7.9 Perishable Goods
JSA-S1004:2020 Cold chain logistics services -Requirements for low temperature storage
services and low temperature transport services
ASEAN-Japan Guidelines on Cold Chain Logistics
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A statement from the proposer as to how the proposed work may relate to or impact on
existing work, especially existing ISO and IEC deliverables. (The proposer should explain
how the work differs from apparently similar work, or explain how duplication and conflict
will be minimized. If seemingly similar or related work is already in the scope of othercommittees of the organization or in other organizations, the proposed scope shalldistinguish between the proposed work and the other work. The proposer shall indicate
whether his or her proposal could be dealt with by widening the scope of an existingcommittee or by establishing a new committee.)
The proposed TC is intended to deal with the follow-up work for ISO 23412 developed by
ISO/PC 315 “Indirect, temperature-controlled refrigerated delivery to services – land transportof parcels with intermediate transfer”, and, at the same time, to expand its scope to cold chain
logistics as a whole. There is no existing TC with the same scope.
Cold chain logistics constitutes an important part of the social infrastructure and it contributes
to safe and efficient delivery of the goods, in coordination with related equipment and facilities
that other TCs/SCs deal with. This new TC aims to establish widely applicable standards forthe whole cold chain logistics system.
Outputs from this new TC facilitates and improves logistical efficiency and prevents
deterioration of perishable goods such as temperature-sensitive good and other materials that
require careful handling.
Furthermore, it is required to develop a standard to avoid face-to-face contact in the process oflogistics distribution, effectively preventing and controlling the spread of disease, andprotecting the health of personnel and consumers.
In order to avoid duplication and conflicts with other existing ISO/TCs and SCs, IEC/TCs andother organizations, this new TC will ensure to cooperate with them by establishment of liaison
relationships as necessary.
A listing of relevant countries where the subject of the proposal is important to theirnational commercial interests.
The subject is relevant to all countries, especially to those:- Observing a growing demand for better quality food and other refrigerated goods, due toeconomic development, expansion of E-commerce (EC) trading both domestically andglobally, etc.
- Concerned with issues such as damages to food products caused by poor handling that
often lead to food poisoning and food loss.
- Seeking effective measures for infection prevention and control, including that for COVID19, throughout the supply chain from production to delivery.
- Seeking effective measures to enhance productivity of agriculture, fishery and relatedindustries by realizing a long-distance transportation of perishable food products.
As for ISO/PC315, we have 35 member countries in total (as of July 2020):
P members: 16 countries(China, Denmark, Finland, France, Germany, Hungary, India, Indonesia, Ireland, Italy, Japan,
Republic of Korea, Malaysia, Philippines, Thailand, United Kingdom)
O members: 19 countries.
(Argentina, Austria, Bulgaria, Colombia, Cuba, Czech Republic, Estonia, Islamic Republic of
Iran, Israel, New Zealand, Norway, Portugal, Romania, Russian Federation, Senegal, Sierra
Leone, Singapore, Slovakia, Spain)
We welcome these NSBs as well as all those who have not attended PC315 to join the newTC.

3A listing of relevant external international organizations or internal parties (other ISO
and/or IEC committees) to be engaged as liaisons in the development of thedeliverable(s). (In order to avoid conflict with, or duplication of efforts of, other bodies, it
is important to indicate all points of possible conflict or overlap. The result of any
communication with other interested bodies shall also be included.)
ISO/TC 34, TC 51, TC 52, TC 86, TC 94, TC 96, TC 104, TC 110, TC 111, TC 122, TC 154,
TC 260, TC 283, TC 304, TC 308 and TC 313
UNCTAD
UNECE
WCO
WTO
A simple and concise statement identifying and describing relevant affected stakeholder
categories (including small and medium sized enterprises) and how they will each benefit
from or be impacted by the proposed deliverable(s).
Expected main stakeholders are as follows: Logistics providers: Enhancement of competitive strength in the market and social reliability,
assurance of quality of refrigerated goods throughout the whole process of logistics.
 Shippers: Stabilization of supply system and logistics cost reduction with less damages togoods. Easier to identify good-quality logistics service providers.
 Consumers: Improvement of quality of life and more opportunities to purchase high-quality
and safe products.
 Manufactures and producers: Expand their market and ensure the quality of goods
 Others: Infection prevention and control. Achievement of SDGs such as reduction of foodlosses.
An expression of commitment from the proposer to provide the committee secretariat if
the proposal succeeds.

If the proposal is accepted, JISC is willing to undertake the work of secretariat of the newTC, and is committed to providing all resources to successfully run the secretariat.

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Purpose and justification for the proposal. (The purpose and justification for the creationof a new technical committee shall be made clear and the need for standardization in thisfieldshall be justified. Clause C.4.13.3 of Annex C of the ISO/IEC Directives, Part 1
contains a menu of suggestions or ideas for possible documentation to support andpurpose and justification of proposals. Proposers should consider these suggestions,but they are not limited to them, nor are they required to comply strictly with them. Whatis most important is that proposers develop and provide purpose and justification
information that is most relevant to their proposals and that makes a substantial businesscase for the market relevance and the need for their proposals. Thorough, well-developed
and robust purpose and justification documentation will lead to more informed
consideration of proposals and ultimately their possible success in the ISO IEC system.)

Logistics is a foundation of economic activities and a part of social infrastructure which plays
an important role in our life. Especially, cold chain logistics, a transportation method to keep
temperature steady through the whole supply chain from production to delivery, is asignificantly effective measure to achieve safe transportation of essential goods such as foods
and pharmaceutical goods.
Countries and regions in the world have been facing food poisoning and food loss problems
during transportation due to damages caused by inappropriate temperature control.
Standardization of cold chain logistics will help improving this situation; it contributes toresolution of food loss and hygiene problems, quality improvement and expansion of sales
opportunity for manufacturers and distributors. These match SDGs goal 2 and 12, especially tomeet Target 2.3 (secure food producers' access to opportunities for value addition) and 12.3
(reducing food losses along supply chains).
Goal 2: End hunger, achieve food security and improved nutrition and promotesustainable agriculture
Goal 12: Ensure sustainable consumption and production patterns.
In addition, the volume of food products traded via EC and food delivery services has
increased, especially due to behavioural changes to stay home under the COVID-19
pandemic. With the expectation that EC market of food products will grow steadily under thestate of new normality and even afterwards, cold chain logistics has been becoming ever more
important. Therefore, it is necessary to standardize the appropriate operation method for cold
chain logistics including hand hygiene, disinfection and sterilization of equipment and facilities
from the perspective of prevention of infectious diseases such as COVID-19.
Furthermore, as the demand for contactless delivery (e.g. non face-to-face delivery) grows, it isalso important to develop standards keeping in mind that there are new, efficient measures
such as manpower saving utilizing artificial intelligence and robots, contactless operation
methods between person and person as well as between person and goods, etc.
Japan has led the development of ISO23412:2020 regarding refrigerated delivery service
which was published in May 2020, less than 3 years from the proposal. In light of the situation
described above, Japan is willing to make further contribution through activities in the new TC
to promote the standardization of cold chain logistics.
Signature of the proposer
Yutaka OKAMOTO
Committee Manger of ISO/PC 315

Further information to assist with understanding the requirements for the items above can be foundin the Directives, Part 1, Annex C.

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ANNEX A
DRFT FORM 4:
NEW WORK ITEM PROPOSAL (NP)Circulation date
Click here to enter a date.

Reference number: Enter Number(to be given by ISO Central Secretariat)

Closing date for voting
Click here to enter a date.
ProposerN Click here to enter text.
 ISO member body:Standardization Administration of China(SAC)☐ Committee, liaison or other¹:
Click here to enter text.
Secretariat
SAC
A proposal for a new work item within the scope of an existing committee shall be submitted to thesecretariat of that committee.
¹The proposer of a new work item may be a member body of ISO, the secretariat itself, another technicalcommittee or subcommittee, an organization in liaison, the Technical Management Board or one of theadvisory groups, or the Secretary-General. See ISO/IEC Directives Part 1, Clause 2.3.2.
The proposer(s) of the new work item proposal shall:• make every effort to provide a first working draft for discussion, or at least an outline of a working
draft;• nominate a project leader;• discuss the proposal with the committee leadership prior to submitting the appropriate form, todecide on an appropriate development track (based on market needs) and draft a project plan
including key milestones and the proposed date of the first meeting.
The proposal will be circulated to the P-members of the technical committee or subcommittee forvoting, and to the O-members for information.
IMPORTANT NOTE
Proposals without adequate justification risk rejection or referral to originator.
Guidelines for proposing and justifying a new work item are contained in Annex C of the ISO/IEC
Directives, Part 1.
 The proposer has considered the guidance given in the Annex C during the preparation of the NP.

Resource availability:☐ There are resources available to allow the development of the project to start immediately after
project approval* (i.e. project leader, related WG or committee work programme).
* if not, it is recommended that the project is first registered as a preliminary work item (a Form 4 is not required for this)and when the development can start, Form 4 should be completed to initiate the NP ballot.

Proposal (to be completed by the proposer, following discussion with the committee leadership)
Title of the proposed deliverable
English title
Technical specification for contactless refrigerated logistics in the whole process
French title (if available)(In the case of an amendment, revision or a new part of an existing document, include thereference number and current title)
Scope of the proposed deliverable
Standardization of the requirements of contactless delivery service flow and quality control in
the whole process of refrigerated chain logistics from sales end to client end, including nocontact between person and person, no contact between person and express goods.
Purpose and justification of the proposal
Non-contact logistics can reduce directly face-to-face contact between personnel in logistics.
Contactless delivery service is a great help for people still requiring the company’s services but
worrying about the infection spreading.
The non-contact operation specification in cold chain logistics can be standardized to avoid
face-to-face contact in the process of logistics distribution, effectively prevent and control the
spread of virus infection, and protect the health of consumers.
The specification will regulate the non-contact operation norm of the whole cold chain logistics
process, including the use of online mode to replace the traditional mode, delivery in thelocation agreed upon previously, online query path node, online opening invoice etc., with the
purpose of avoiding face to face in the process of logistics distribution, effectively preventing
and controlling the spread of the virus infection, and securing the health of consumers.
Consider the following:
Is there a verified market need for the proposal?
What problem does this document solve?
What value will the document bring to end-users?
See Annex C of the ISO/IEC Directives part 1 for more information.
See the following guidance on justification statements in the brochure ‘Guidance on New
work’: https://www.iso.org/publication/PUB100438.html

2Please select any UN Sustainable Development Goals (SDGs) that this document will
support. For more information on SDGs, please visit our website at www.iso.org/SDGs."☐ GOAL 1: No Poverty☐ GOAL 2: Zero Hunger GOAL 3: Good Health and Well-being☐ GOAL 4: Quality Education☐ GOAL 5: Gender Equality☐ GOAL 6: Clean Water and Sanitation☐ GOAL 7: Affordable and Clean Energy☐ GOAL 8: Decent Work and Economic Growth☐ GOAL 9: Industry, Innovation and Infrastructure☐ GOAL 10: Reduced Inequality☐ GOAL 11: Sustainable Cities and Communities☐ GOAL 12: Responsible Consumption and Production☐ GOAL 13: Climate Action☐ GOAL 14: Life Below Water☐ GOAL 15: Life on Land
☐ GOAL 16: Peace and Justice Strong Institutions
N/A GOAL 17: Partnerships to achieve the Goal
Preparatory work
(An outline should be included with the proposal)☐ A draft is attached An outline is attached☐ An existing document will serve as the initial basis
The proposer or the proposer's organization is prepared to undertake the preparatory
work required:  Yes ☐ No
If a draft is attached to this proposal
Please select from one of the following options (note that if no option is selected, the default
will be the first option): Draft document can be registered at Working Draft stage (WD – stage 20.00)☐ Draft document can be registered at Committee Draft stage (CD – stage 30.00)☐ Draft document can be registered at Draft International Standard stage (DIS – stage 40.00)☐

If the attached document is copyrighted or includes copyrighted content, the proposer
confirms that copyright permission has been granted for ISO to use this content incompliance with clause 2.13 of the ISO/IEC Directives, Part 1 (see also the Declaration on
copyright).

Is this a Management Systems Standard (MSS)?
☐ Yes  No
NOTE: if Yes, the NP along with the Justification study (see Annex SL of the Consolidated ISO
Supplement) must be sent to the MSS Task Force secretariat (tmb@iso.org) for approval
before the NP ballot can be launched.
Indication of the preferred type or types of deliverable to be developed☐☐International Standard
Technical Specification
Publicly Available Specification3

Proposed Standard Development Track (SDT)
To be discussed between proposer and Secretary considering, for example, when does themarket (the users) need the document to be available, the maturity of the subject etc.
☐ 18 months*

 24 months☐36 months☐ 48 months* Projects using SDT 18 are eligible for the ‘Direct publication process’ offered by ISO /CS which reduces
publication processing time by approximately 1 month.

Draft project plan (as discussed with committee leadership)
Proposed date for first meeting: Click here to enter a date.
Proposed dates for key milestones:
1st Working Draft (if any) circulated to experts: Click here to enter a date.
Committee Draft ballot (if any): Click here to enter a date.
DIS submission*: Click here to enter a date.
Publication*: Click here to enter a date.
* Target Dates on DIS submission and Publication should preferably be set a few weeks ahead of the limit dates(automatically given by the selected SDT).

For guidance and support on project management; descriptions of the key milestones; and tohelp you define your project plan and select the appropriate development track, see:go.iso.org/projectmanagement
NOTE: The draft project plan is later used to create a detailed project plan, when the project isapproved.
Known patented items (see ISO/IEC Directives, Part 1, clause 2.14 for important
guidance)
☐ Yes

 No

If "Yes", provide full information as annex
Co-ordination of work
To the best of your knowledge, has this or a similar proposal been submitted to anotherstandards development organization?
☐ Yes

 No

If “Yes”, please specify which one(s):Click here to enter text.
A statement from the proposer as to how the proposed work may relate to or impact on
existing work, especially existing ISO and IEC deliverables. The proposer should
explain how the work differs from apparently similar work, or explain how duplicationand conflict will be minimized
There is some existing ISO deliverables specify the indirect, temperature-controlled
refrigerated delivery services, or specify the supply chain applications of RFID(read/write radiofrequency identification technology) associated with freight containers, product tagging,product packing, transport units, returnable transport items and returnable packing items. The
difference between the proposal work for specification and these deliverables is that it will
specify the contactless norm of cold supply chain in the whole process. Including the use of
online mode to replace the traditional mode, delivery in the location agreed upon previously,
online query path node, online opening invoice etc.
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A listing of relevant existing documents at the international, regional and national levels
ISO 17363:2013 Supply chain applications of RFID-freight containers
ISO 17367:2013 Supply chain applications of RFID-product tagging
ISO 17366:2013 Supply chain applications of RFID-product packaging
ISO17365:2013 Supply chain applications of RFID-transport units
ISO17364:2013 Supply chain applications of RFID-returnable transport items and returnable
packing items
ISO 28001:2007 Security management systems for the supply chain — Best practices for
implementing supply chain security, assessments and plans — Requirements and guidance
ISO/FDIS 23412 Indirect, temperature-controlled refrigerated delivery services – land transportof parcels with intermediate transfer
GB/T 28577-2012 Classification and basic specification for cold chain logistics
GB/T 31086-2014 Requirements and ability evaluation indicator of cold chain services forlogistics
WB/T 1054-2015 Service specification for catering cold chain logistics
WB/T1060-2016 Technical specifications for functions and selection of refrigerating vehicle fortransporting food on road
Please fill out the relevant parts of the table below to identify relevant affectedstakeholder categories and how they will each benefit from or be impacted by the
proposed deliverable(s)Benefits/impacts

Examples oforganizations/companies
to be contacted

Industry and commerce –large industry

Giving instructions on theconcerning delivery services
industry to carry out thecontactless operation during
the whole process of cold
chain logistics with the
purpose of avoiding face-to
face contact

N/A

Industry and commerce –
SMEs

N/A

N/A

Government

The concerning government
will take advantage of thespecification to curb andprevent virus infection

N/A

Consumers

The process of clod chain
N/Alogistics will be more effective
than before and it will be
convenient for the consumers
to get the delivered products
without direct contact.

LabourCreate jobs

N/A

Academic and researchbodies

N/A

N/A

Standards application
businesses

N/A

N/A

Non-governmentalorganizations

N/A

N/A

Other (please specify)

N/A

N/A
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Liaisons

Joint/parallel work

A listing of relevant external internationalorganizations or internal parties (other ISO
and/or IEC committees) to be engaged as
liaisons in the development of thedeliverable(s).

Possible joint/parallel work with
☐ IEC (please specify committee ID)
Click here to enter text.

Click here to enter text.

☐ CEN (please specify committee ID)
Click here to enter text.
☐ Other (please specify)
Click here to enter text.

A listing of relevant countries which are not already P-members of the committee
Click here to enter text.
NOTE: The committee manager shall distribute this NP to the ISO members of the countries
listed above to ask if they wish to participate in this work
Proposed Project Leader(name and e-mail address)
Zhu Xianghua
zhuxh@cnis.ac.cn
Xing Jinjiao
Xingjinjiao@shuanghui.net
Ren Jierenjie@cweme.com

Name of the Proposer(include contact information)
Dr.LI Yubing, Deputy Director General,
Department of Standards Innovative
Management, SAMR; Secretary General of
Chinese Member Body of ISO, SAC

This proposal will be developed by☐☐☐An existing Working Group (please specify which one:
A new Working Group (title: Click here to enter text.)(Note: establishment of a new WG must be approved by committee resolution)
The TC/SC directly
To be determined

Supplementary information relating to the proposal

☐

☐
☐

This proposal relates to a new ISO document;This proposal relates to the adoption as an active project of an item currently registered asa Preliminary Work Item;
This proposal relates to the re-establishment of a cancelled project as an active project.
Other:
Click here to enter text.

Maintenance agencies (MA) and registration authorities (RA)☐This proposal requires the service of a maintenance agency.
If yes, please identify the potential candidate:
Click here to enter text.

☐

This proposal requires the service of a registration authority.
If yes, please identify the potential candidate:
Click here to enter text.

NOTE: Selection and appointment of the MA or RA is subject to the procedure outlined in the
ISO/IEC Directives, Annex G and Annex H, and the RA policy in the ISO Supplement,
Annex SN.
6☐Annex(es) are included with this proposal (give details)

Click here to enter text.
Additional information/questions
Click here to enter text.

7

Reference number of working document:
Date:
Reference number of document: ISO/WD nnn-nCommittee identification:
Secretariat: SAC

Technical specification for contactless refrigerated logistics in the wholeprocess
Document type: International standard

Élément introductif — Élément principal — Partie n: Titre de la partie
Warning
This document is not an ISO International Standard. It is distributed for review and comment. It is subject tochange without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights ofwhich they are aware and to provide supporting documentation.

Copyright noticeThis ISO document is a working draft or committee draft and is copyright-protected by ISO. While thereproduction of working drafts or committee drafts in any form for use by participants in the ISO standards
development process is permitted without prior permission from ISO, neither this document nor any
extract from it may be reproduced, stored or transmitted in any form for any other purpose without priorwritten permission from ISO.
Requests for permission to reproduce this document for the purpose of selling it should be addressed asshown below or to ISO’s member body in the country of the requester:[Indicate :the full address
telephone number
fax number
telex number
and electronic mail address
as appropriate, of the Copyright Manager of the ISO member body responsible for the secretariat of the
TC or SC within the framework of which the draft has been prepared]

Document subtype: if applicable
Document stage:
Document language: E

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Reproduction for sales purposes may be subject to royalty payments or a licensing agreement.
Violators may be prosecuted.

9

Contents

Page

Foreword .................................................................................................................................................. 11
Introduction .............................................................................................................................................. 12
1
Scope ........................................................................................................................................... 13
2.1
General ........................................................................................................................................ 13
2.2
Online service in information platform .................................................................................... 13
2.3
Service flow of Contactless Cold Chain Logistics .................................................................. 13
2.3.1 Taking Delivery in the Producing Area .................................................................................... 13
2.3.2 Warehouse Management .............................................................................................................. 13
2.3.3 Transportation Management ........................................................................................................ 13
2.3.4 Delivery ........................................................................................................................................... 13
2.3.5 Receiving the Goods of Delivery ................................................................................................. 14
2.4 Quality Control ................................................................................................................................. 14

10

Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental andnon-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International
Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patentrights. ISO shall not be held responsible for identifying any or all such patent rights.

ISO nnn-n consists of the following parts, under the general title Technical specification for contactlessrefrigerated logistics in the whole process:11

Introduction
Non-contact logistics can reduce directly face-to-face contact between personnel in logistics.
Contactless delivery service is a great help for people still requiring the company’s services but
worrying about the infection spreading.

Technical specification for contactless refrigerated logistics inthe whole process
12

1

Scope

Standardization of the requirements of contactless delivery service flow and quality control in thewhole process of refrigerated chain logistics from sales end to client end, including no contact between
person and person, no contact between person and express goods.

2

Requirements

2.1

GeneralThe requirements of non-contact cold chain logistics minimize human-to-human contact and noncontact between person and express goods; at the same time, improve logistics efficiency and ensure
the freshness of items.

2.2

Online service in information platform

Use online mode to replace the traditional mode, including online order, online opening invoice andonline query path node in the certain information platform. In particular, the use of big data, Internetof things and other technologies to achieve the intelligence of cold chain logistics, will be able togreatly improve the efficiency of cold chain logistics distribution, and the whole cold chain logistics
distribution for better management and control.

2.3

Service flow of Contactless Cold Chain Logistics

2.3.1 Taking Delivery in the Producing Area
Consignees and producers agree online previously to take delivery of the goods at the designatedlocation. Take measures to avoid direct contact, engage in temperature measurement, and takemeasures for cleaning and disinfection, etc.

2.3.2 Warehouse Management
When entering the warehouse, the basic information (including production date, type, weight, etc.) of
the goods is written and bound on the handheld terminal. The goods are placed on the conveyor line,
and the detection door is equipped with a fixed reader. When the RFID tags on the cargo box and thetray enter the reader's radiation range, they can be read. The staff checks the basic information in
front of the screen instead of manually opening the box for inspection goods. By adopting automatedmeasures, robots are used to manage automatic refrigerated warehouses as much as possible;
relevant cleaning and disinfection measures are taken; standardized warehouse management isperformed; temperature measurement is performed for operators, and sanitary management
requirements are performed.

2.3.3 Transportation Management
Transportation personnel take temperature measurement and take safety precautions before delivery,
including wears a surgical mask, goggles, protective clothing, disposable gloves, foot cover and head
cover. The means of transportation shall be timely cleaned and disinfected before loading and after
unloading; Keep a record of transportation management, etc. The temperature sensor included in theelectronic tag is used to collect temperature information at any time, and the information is transmitted
through GPRS in real time, so that the staff can keep track of the temperature inside the cabin at any
time. When an exception occurs, the system automatically alarms.

2.3.4 Delivery
After receiving the order, sort out the goods, arrange the delivery, and update the RFID informationof the goods. Delivery location agreed upon previously between distribution personnel and consumers
online to avoid face to face contact. Take measures to avoid direct contact, engage in temperature
measurement, and take measures for cleaning and disinfection, etc.
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2.3.5 Receiving the Goods of Delivery
Consumers receive the goods in designated location agreed by them online previously. After
receiving the goods, consumers evaluate the service online. It’s necessary to fit out fresh intelligent
cabinets and small refrigerating plant in community nearby.

2.4 Quality Control
In the whole process of cold chain distribution from pre-cooling of the producing area, automatic
cold storage, the whole process of cold chain transportation to terminal distribution, each process
should pass through different temperature zones to ensure good product quality. Quality control
includes situation monitoring of delivery personnel, daily order fulfilment monitoring, sudden abnormal
data monitoring, project execution monitoring, risk control data monitoring, and core index fulfilment
monitoring.

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