Candidate Handbook

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information about themselves, such as an email address
or other contact information. Candidates agree that theinformation provided to us is accurate and that it will be
kept up to date at all times.

Tanium Certifications validate your proficiency, skills,
and knowledge of our platform and solutions. While
our training courses provide you with the foundational
knowledge as a prerequisite to skill acquisition, thecore emphasis of the exams is to assess the ability toapply that knowledge. Certification emphasizes
continuous learning and practical skill application.
Exams are designed using best practices that meet or
exceed industry standards and follow a rigorous exam
development lifecycle.

We recommend candidates use a company email address
to ensure access to benefits and Tanium support that may
be associated with their account.
Candidates will be asked to create a password, and they
are solely responsible for maintaining the confidentiality ofthat password and accept responsibility for all activities
that occur under the account. Accounts must be
registered to a legal name as indicated on a governmentissued identification.

Restrictions
Tanium Certification exams are not delivered in any country notsupported by Tanium, including, but not limited to, embargoedand sanctioned countries as promulgated by the United States
Government. A list of countries where Tanium Certification
exams are delivered may be found during exam scheduling withPearson VUE.
To sit for a Tanium Certification exam, candidates must
provide valid government-issued identification establishingresidence in a non-sanctioned country.
If a candidate does not have a qualifying government-issuedID from the country they are testing in (except for candidates
who will use a European Union ID), an international travel
passport from their country of citizenship is required andmust be presented as a primary form of ID. A secondary formof ID is still required.

This handbook is designed to be a resource for candidates
to learn more about the program, understand our policies
and procedures, and select the certification track of theirchoice.
Whether you’re just getting started or ready to expand yourskills and knowledge of Tanium, earning a Tanium Career
certification adds value to your professional journey. We
wish you every success, and if there are any questions along
the way, please reach out to certifications@tanium.com.

General Information
Prior to participating in the program, candidates are
required to comply with the following:
Candidates will be required to create a candidate profile in
the Tanium Certifications Candidate portal. Candidates willneed to review and accept the Tanium Certification Exam
Agreement. The agreement is available in the portal toreview in detail prior to exam day. The portal is an
important and valuable tool where candidates will scheduleexams and access their certification progress, exam history,digital badging, and more.
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Eligibility
Candidates must be 18 years of age to be eligible toparticipate in and take an exam in the Tanium
Certification Program.

In-person
Upon registering for an exam at a Pearson test center, candidates
will receive a confirmation e-mail from Pearson VUE with important
information including testing center location details. Please
ensure all the information is correct.

Exam Prep
Candidates may prepare for exams with Tanium Training.
Full requirements for each certification path areavailable, including detailed exam guides on our website
at Tanium Certifications. The Training & Certifications
section of the Tanium Resource Center is also available
to supplement training. Hands-on is always the best
preparation for any exam.

Reschedule/Cancellation Policy
Candidates must reschedule or cancel their exam at least aminimum of 48 hours prior to their appointment. Exams
cannot be rescheduled or canceled less than 48 hours prior tothe appointment time. Failure to reschedule in time will resultin forfeiture of their exam fee. Failure to appear for theappointment will result in forfeiture of their exam fee.

Exam Fees
ExamFee

TCO

$225

TCA

$250

TCSCD

$225

TCPEM

$250

TCPRS

$250

•

Payment can be made directly to Pearson VUE during theexam registration process. Payment will be collected at thetime of registration•Exam voucher SKUs are also available on the Tanium Price=List. Please contact your Tanium Account team for additional
information•

Each voucher is eligible for one exam attempt•Vouchers are valid for a period of up to 12 months. Noextensions will be granted

OnVUE
All communication with the proctor is done in English.
Upon registering for an online proctored exam,candidates will receive a confirmation e-mail from
Pearson VUE with important information regarding
technical requirements, policies, procedures, and required
system checks. Please review this information carefully toensure the best possible testing experience.

Scheduling the ExamSpecial Accommodations
Special accommodations are intended to meet the needs ofcandidates who have documented disabilities and require anaccommodation within the standard testing process. Special
accommodations allow us to administer exams in a way that isfair for all candidates. Accommodation requests are required tobe submitted in advance of exam registration. To request an
accommodation, please fill out the following form.

Delivery Methods
There are two exam delivery method options for Tanium
Certifications through Pearson VUE:

• In-person at a testing center• OnVUE Online Proctoring
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Exam Day

Additional OnVUE Policies

Test Center Admission PolicyTaking an exam with OnVUE is convenient, however, it also has
unique rules and requirements. Candidates who do not accept
these terms will not be able to complete their registration online
and should consider scheduling an appointment in person at thetesting center instead.

Candidates should arrive at the test center 15 minutes
before their scheduled appointment time. This will allow
adequate time to complete the necessary sign-in procedures.
If candidates arrive more than 15 minutes late for theirappointment, they may be refused admission, and exam fees
will be forfeited.

Taking the Exam
Exams will consist of a combination of multiple-choice andpractical application items.

Candidates are required to present two forms of original (nophotocopies), valid (unexpired) IDs; one form as a primary ID(government-issued with name, photo, and signature) and
one form as a secondary ID (with name and signature orname and recent recognizable photo). The first and last nameused to register must match exactly the first and last nameon the ID presented on test day. To view the full ID policy,
please visit www.pearsonvue.com/policies/1S.pdf.

Corresponding times for each exam can be found on theassociated exam guides at Tanium Certifications. Tanium
exams are pass/fail. Scores needed for passing Tanium
Certification exams are determined through statisticalanalyses and are subject to change. As a result, passing
score requirements are not published, as exam questions
and passing scores may adjust as exam content changes.

OnVUE Admission Policy

Post-Exam

Candidates should log into their account 30 minutes early tostart the check-in process and to allow for any
troubleshooting. If a candidate is more than 15 minutes late
for their scheduled exam time, they will be unable to begin
their exam and are unlikely to receive a refund.

Exam Results
Candidates taking the exam in a Pearson VUE testing center
will receive a printout of their results provided by the test
center administrator.

Candidates are required to present a current, unexpired
government-issued ID with a signature and photo. The nameon their ID must match the name in their profile and in their
exam appointment confirmation email. Acceptable forms ofidentification include international travel passport, driver’slicense, identification card (national, state, or province), andalien registration card (green card or permanent
resident/visa).

Candidates testing via Pearson OnVUE will receive an email
with instructions for accessing their score report via thePearson VUE dashboard. Successful candidates will notreceive any additional information regarding exam results.
Candidates who do not pass will receive additional
information related to section-level performance.
Exam results are typically available within 24 hours in yourcandidate profile found in the Candidate portal.

By law, certain IDs must not be photocopied, digitized, orcaptured on camera. Because of this, Pearson VUE cannotaccept restricted IDs (including, but not limited to, U.S. militaryor certain secure access IDs) as identification for
online testing.
If a candidate’s identification is not considered valid, they will
not be permitted to complete their exam and are unlikely toreceive a refund.

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Retake Policy

Retaking Previously Passed Exams

Candidates who do not pass a Tanium certification exam on
the first attempt will be subject to this exam retake policy,
without exception. Any candidate who does not achieve apassing score on an exam will have a 7-day wait time
imposed before attempting the exam again. Wait time begins
the following day.

We do not permit auditing of our exams. Candidates will not beallowed to retake an exam they have previously passed unlessrelated to a recertification requirement.

Recertification Policy
All Tanium Certifications are valid for a period of two years
to ensure that the skills of those certified are kept current
and relevant. Candidates have the following options forrecertification:

The table below addresses eligibility regarding retakes,
though a candidate can preregister for an attempt date inaccordance with this policy:
Candidates who do not pass a Tanium certification exam on
the second attempt must wait 14 calendar days before
attempting the exam again. Waiting begins the following day.
Additional retakes are as follows:

Exam Name

Take this Exam

TCO

Any exam

TCA

TCAFirst Attempt

Earliest Second Attempt(Of the following week)

TCSCD

TCSCD

TCPEM

TCPEM

MondayTuesday

TCPRS

TCPRS

Tuesday

Wednesday

WednesdayThursdayThursdayFridayFridaySaturdaySaturday

SundaySundayMondayPlease plan accordingly so that your certification does notexpire. Candidates can view their certification status at
any time in the Tanium Certifications Candidate portal andwill receive email notifications starting several months
leading up to expiration. We recommend that you plan torecertify at least two months prior to expiration. No exceptions
will be made for expired certifications.

• 3rd attempt 14 days or 2 weeks• 4th attempt 21 days or 3 weeks• 5th attempt 21 days or 3 weeks

Digital Badging
Tanium is committed to providing candidates with the ability
to communicate their achievements and has partnered withCredly for digital badging.

Attempts beyond the 5th attempt are granted on a case-bycase basis and the candidate will need to contact
certifications@tanium.com to make this request. Tanium
reserves the right to deny a retake beyond the 5th attempt.

A notification email will be sent from Credly with information on
how to claim it. First-time users will be required to create an
account within the Credly platform. Returning users simply needto log in. Once a badge is claimed, candidates can immediately
start sharing their achievements. Additional details on how toclaim a digital badge can be found here.

Retakes are not permitted beyond the 5th attempt for one
calendar year following the 5th attempt.

Visit Tanium Certifications to review additional candidate FAQs.

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