USER MANUALCONTENTS
Contents
Get started
Introduction to Polar Club
Polar Club App
Polar Club web service
Polar ecosystem
Requirements and recommended setup
Subscribe to Polar ClubClub account FAQs
Where is the Polar Club app available?
I don't want to use the Club community. What can I do?
System maintenance
Settings in Polar Club app
Mirror your iPad to an external screen
Club appearance
Club heart rate zones
Send summary email
External screen view
Manage instructors
Invite instructors to the Club
Remove instructors
Add a heart rate sensor or fitness tracker
Register lendable heart rate sensors
Heart rate sensor maintenanceCampaigns
Create a new campaign
During the campaign
Edit or remove the campaign
System maintenance FAQs
Is it possible to use the same iPad for customer sign-in and for running the classes?
Can club members use their own heart rate sensors?
Which heart rate sensors are compatible with Polar Club?
Is the Polar Club compatible with other manufacturers’ heart rate sensors?
Classes and schedules
Manage class templates
Schedule classes
Schedule view
Classes and schedules FAQs
How many exercisers can be monitored during a class?
How many sessions can be running simultaneously?
What is the maximum length of a class?
Training
Wearing the heart rate sensor
Signing up for classes

2

2
4
4
4
4
4
5
6
7
7
7
8
8
9
9
10
11
11
11
11
12
13
13
16
17
17
19
20
20
20
21
21
21
22
22
23
25
27
27
27
27
28
28
29

Online sign-up in the flow web service
Signing in through the app
Option 1: Sign up for classes
Option 2: Create a new Polar account and sign up for classes
Signing in automatically
How it works
Starting a class with the Polar Club app
Editing a participants maximum heart rate value
Editing a participant's maximum heart rate before the class
Updating a participant's maximum heart rate after the class
Functions during a class
Live view
Training summary
Training history in the Club app
Training summary emails
Training FAQs
What should I do, if the internet connection stops working during a class?
Can we use the Polar Club offline?
Polar Privacy
Polar Privacy
Polar Club – Fitness Club instructions
Polar Club – Exerciser instructions

3

29
30
31
31
32
32
34
36
36
37
38
38
40
41
42
43
43
44
45
45
45
45

GET STARTEDINTRODUCTION TO POLAR CLUBPolar Club is a heart rate based solution that brings gripping group exercise classes to fitness clubs. With
heart rate training and fun rewards at the core of Polar Club, you’ll have club members pushing harder,
feeling motivated and coming back for more.
Key features:
l
l

l

l
l

l

Easy-to-use app for running group exercise classes.
With real-time feedback on the intensity of their classes, instructors have a chance to guideexercisers individually, as well as a group.
An easy way to help exercisers understand the benefits of heart rate based training at different
intensities and achieve their training goals.
Motivates exercisers with both group and individual rewards, such as zone time or calorie trophies.
Allows for effective group exercise class scheduling and optimal workload planning, maximizing
employee productivity.
The Polar Club app is compatible with several Polar heart rate sensors and fitness trackers. Please
see the list of compatible Polar heart rate sensors and fitness trackers on the support page.

POLAR CLUB APP
The Polar Club app makes running your classes a breeze. With the real-time heart rate based guidance, theinstructor can easily see who's keeping up with the class and steer the group to the right direction. At theend of the class, the group sees a summary of how they did.
In the Polar Club app, you can define the club settings, schedule classes and invite instructors.
Start by searching and downloading the Polar Club app from the App Store. Open the app, and sign in withyour Polar Club account user name and password.

POLAR CLUB WEB SERVICE
On your home page in the Polar Club web service you'll find useful links to help you find information andget the most out of your Polar Club. On the club account page you can view and edit your club accountdata. Sign in with your Polar Club account at polar.com/club.

POLAR ECOSYSTEM
In addition to Polar Club, our Flow ecosystem offers a complete solution for you, your instructors as well
as your club members to make their fitness dreams come true.
llPolar Flow web service: In the Polar Flow web service at polar.com/flow, your club members canconveniently see their personal training data and follow their progress.
Polar Fitness Trackers: We offer a complete line of connected fitness trackers to help your clubmembers reach their goals, from weight loss to training for an event.

4lPolar Coach: The free Polar Coach service makes it even easier for personal trainers to manage
and guide their clients to success. With the help of Polar Coach and Polar fitness trackers, personaltrainers have access to their customers 24/7 activity data. See flow.polar.com/coach for more
information.

REQUIREMENTS AND RECOMMENDED SETUP
Here’s an overview of what’s needed to run classes with Polar Club:
l
l

l
l
l

Polar Club account
A computer with internet connection to access the Polar Club web service and the Polar Flow web
service
iPad Air with iOS 14 or later, and reliable and fast mobile data or Wi-Fi connection
Polar Club app downloadable from the App Store
Compatible Polar heart rate sensors and straps. The Polar Club app is compatible with several
Polar heart rate sensors and fitness trackers. Please see the list of compatible Polar heart rate
sensors and fitness trackers on the support page.

Recommended setup
1. iPad for instructor use
With this iPad, the instructor starts the training session. It's also the instructor's window to theexercisers' heart rates during the session
2. Video projector or TV
If you want the exercisers to see their heart rates while training, attach this iPad to a video projector
or TV with a compatible cable and/or adapter. If you want to use Apple TV and AirPlay, follow iPad's
guidance.
3. Online sign-up
Online sign-up gives your members the option to sign up for classes through the Flow web service
up to one week beforehand. You can enable/disable the online sign up option in the Polar Club web
service under Club settings.
4. One or two iPads for customer sign in at club reception
Consider having separate iPads for the members who already have a Polar account, and for themembers who need to create a Polar account before signing in to classes. This way you avoid lines
in the club reception and give the members more privacy to create their account.

5

SUBSCRIBE TO POLAR CLUB
1. Start by ordering the Polar Club account from the polar.com/club web page. Your subscription
starts with a free 30 days trial period. You can cancel your subscription during the trial at any time
without costs.
2. Choose the location of your club and then choose Register club.
3. Create a Polar account, or sign in if you already have one. If you have already created an account bysigning up for one of Polar's web services or mobile applications, or when taking your product into
use, your user name and password are valid for Polar Club web service as well. You can sign up for
Polar’s web services only once with the same email address. The user name is always your email
address.
4. Club information: Fill in club information. The club email address entered here will be used by us tosend you invoices and other information regarding your subscription.
5. Subscription details: Choose the payment type, and fill in the billing address if different from theprefilled club address. Read the Terms of Use, and accept them by selecting the checkbox.
6. Payment: Check the payment summary and details. After completing your subscription, you will beshown a subscription summary page where you can print the summary and proceed to your Club's
home page.
7. An email will be sent to the club's email address, giving you instructions on how to get started. Your
free 30 days trial period starts immediately.

6

CLUB ACCOUNT FAQS
WHERE IS THE POLAR CLUB APP AVAILABLE?
Go to polar.com/club to subscript to Polar Club. During the subscription process, you are going to choose
your location from a drop-down list. You will be notified if Polar Club isn't available in your country yet.

I DON'T WANT TO USE THE CLUB COMMUNITY. WHAT CAN I DO?
As a club admin, you can remove your club's community through the community page. Removing thecommunity also prevents online sign-ups, but you can still continue using the service by signing up
exercisers with the Polar club app (iPad).

Removing community is permanent. If you remove your club's community, you can't start using thecommunity again without activating a new account with a different name.

7

SYSTEM MAINTENANCESETTINGS IN POLAR CLUB APP
In the Polar Club app, go to the More menu and choose Settings.

8

Mirror your iPad to an external screen
Use the slider at the bottom of the Settings view to enable or disable mirroring of your iPad screen. Whenmirroring is enabled, the screen content shown on your iPad is automatically mirrored to an external
screen when you connect your iPad to a video projector or TV.

You need a suitable AV adapter and a cable to connect the iPad to a video projector or TV.

Club appearance
In the Polar Club app, go to the More menu and choose Settings > Club appearance.

Club appearance settings are visible for the club admin only.
1. Add Club logo: The club logo is shown on your club community page in the Polar Flow web service.
You can also enable to show the club logo in the live view during classes. In the live view, your club
instructors can enable or disable the logo from the cogwheel menu on the top right-hand corner ofthe screen.
2. Add Welcome photo: Make the community page your own by adding a photo showcasing yourclub.
3. Club welcome text: Write a welcome text for your club members. They will see this text on the signin page of the Polar Club iPad app when they sign up for classes.
4. Club introduction: Write an introduction of your club. This text appears on your club community
page in the Polar Flow web service.

9Club heart rate zones
Change or restore heart rate zones. This setting affects how colors / heart rate percentages are shown
during the training session.

10

Heart rate zone settings are visible for the club admin only.

Send summary email
Use the slider to turn the feature on or off.
When the feature is on, and your club members have accepted Polar Club communication in their Polar
Flow account (Settings > Privacy), your club members will receive a short training summary email every
time they participate in a Polar Club training session

External screen view
View a test screen to adjust the colors on the external screen.

MANAGE INSTRUCTORSINVITE INSTRUCTORS TO THE CLUB
1. To invite new instructors to your club, go to the Manage view in the Polar Club app, and choose
Manage instructors.
2. Tap the plus icon. Write the instructors name and email address, and tap Invite.

3. Instructors will receive a welcome email with instructions on how to continue. They need to:lCreate their own Polar account at polar.com/club, and accept the invitation from your club

11

OR
l

If they already have a Polar account (created with the same email address that was used in theinvitation), they sign in to polar.com/club with their existing Polar account, and accept the invitationfrom your club.

REMOVE INSTRUCTORSAs a club admin, you can remove instructors from the club. Tap the instructor card in the Manage
instructors view and choose Remove instructor.

If the instructor has classes scheduled, choose another instructor for scheduled classes, and tap Save.

12

Instructors can remove themselves from the club by tapping their own instructor card and choosing
Remove instructor.

ADD A HEART RATE SENSOR OR FITNESS TRACKER
You can add a new heart rate sensor or fitness tracker to your Flow account. Tap your instructor card andchoose Add sensor. Activate the sensor by touching both contact points simultaneously.

REGISTER LENDABLE HEART RATE SENSORSTo see their heart rates on screen, exercisers need to wear a compatible Polar heart rate sensor or fitness
tracker. They can use their personal devices, but you can also lend the heart rate sensor for them. In caseyou're planning to lend sensors for exercisers, you need to register the sensors in the Polar Club app.
1. In the Polar Club app, go to More > Manage sensors. In the Manage sensors view, you can add andremove lendable sensors, and see the last user for each sensor.

13

2. To add a new sensor, tap the plus icon.

3. The Polar Club app picks the next available number for the sensor, but you can also change thenumber if you want. Tap Search sensors and activate the sensor by touching both contact points
simultaneously.

14

4. Once the sensor is found, the Sensor ID is shown. Tap the arrow to continue.

15

5. Attach the sticker with the corresponding number on the sensor, and tap Save.

The Polar Club uses Bluetooth® technology and is compatible with several Polar heart rate sensors
and fitness trackers. Please see the list of compatible Polar heart rate sensors and fitness trackers on the
support page.

HEART RATE SENSOR MAINTENANCE
Connector: Detach the connector from the strap after every use and clean the connector with a mild soap
and water solution. Never use alcohol or any abrasive material (e.g. steel wool or cleaning chemicals).
Strap: Wash the straps regularly in a washing machine at 40 °C (104°F) to ensure that you always haveclean straps available for those wanting to borrow a heart rate sensor. Detach the connector from thestrap before washing. Always use the washing pouch (included in the set). Do not use bleach or fabricsoftener.
Never dry the strap or the connector in a dryer!
Storing: Dry and store the heart rate sensor strap and the connector separately to maximize the heart rate
sensor battery life. Keep the heart rate sensor in a cool and dry place. Do not store the heart rate sensor
wet in non-breathing material, such as a sports bag, to prevent snap oxidation. Do not expose the heart
rate sensor to direct sunlight for extended periods.
Changing batteries: If a heart rate sensor's battery charge level has lowered, the Polar Club app notifies
you by displaying a battery low symbol:

16

If the symbol appears on the screen during a class, there’s no need to worry about the battery running out
right away. There’s still enough battery life left to finish the class. However, the battery should be changed
as soon as possible. All connectors have user changeable batteries. Please see the sensor manual for
instructions on how to change the battery.

CAMPAIGNS
The campaign feature on your club community page in the Flow web service is a great tool for motivating
your club members to be extra active during a fixed time period. During campaigns, your club members
compete against each other by collecting training minutes in your Polar Club classes.
To open your club's community pagelll

in the Polar Club app, go to the More menu and choose Your Club in Polar Flow,in the Polar Club web service, open the club community page by clicking the shortcut on your home
page, orin the Flow web service at polar.com/flow, you can find your club community page by going to theCommunity tab and then selecting Clubs. Search for your club by using any of the following search
criteria: sport, club's location or free text search.

CREATE A NEW CAMPAIGN
On your club community page, choose New campaign and fill in the following information:lll

Name: Name your campaign.
Description: Define the campaign rules, for example, what the winner gets and what to do if there's
a tie..
Starts / Ends: Choose campaign start and end dates. The campaign starts at 0:00 on the start day
and ends at 23:59 on the end day.

17

Once you've created a campaign, a notification regarding the upcoming campaign will appear on the clubcommunity page. The notification with the following information is visible to everyone with a Polar Flow
account:lCampaign name, start and end date

The Edit button is shown only for the Club admin and instructors.
llDescription
Days remaining until the campaign start

18

DURING THE CAMPAIGN
When the campaign starts, your club members with a Polar Flow account will automatically participate in
the campaign when they join a Polar Club class in your club. Only the training minutes from Polar Club
classes will be taken into account in the campaign.
The club members can follow their rankings and the progress of the campaign from the club community
page. The following information is shown on the campaign notification when the campaign is running:
l
l
l

l

Campaign name, start and end date
Description
Days remaining in the campaign and the total amount of training minutes that all participants havecollected
Leaderboard of top 5 participants in the campaign. The leaderboard shows how many training
minutes the top 5 participants have collected. If two or more members have collected the same
number of training minutes, the number of rewards received during the classes will affect the orderon the leaderboard. The members will also see their own rankings, even if they are not among the
top 5.

Once the campaign is over, the top 3 participants will be ranked gold, silver and bronze.

19

EDIT OR REMOVE THE CAMPAIGN
You can edit the information you filled in when creating the campaign. To edit the campaign, click the Edit
button next to the campaign name. After editing, click Save.

The campaign start date cannot be changed if the campaign has already started.
The campaign results are shown on the club's community page until you create a new campaign or
remove the campaign. If you want to remove the campaign, click Remove, then confirm by clicking
Remove again.

SYSTEM MAINTENANCE FAQS
IS IT POSSIBLE TO USE THE SAME IPAD FOR CUSTOMER SIGN-IN AND FOR
RUNNING THE CLASSES?
Yes, it's possible to add exercisers before the class using the same iPad as for running the class. You canalso add exercisers during a class easily by tapping thetapping Sign in.

20

button on the top of the display, and then

CAN CLUB MEMBERS USE THEIR OWN HEART RATE SENSORS?
Your club members can use their personal Polar heart rate sensors or fitness trackers. They can also use
their heart rate sensors in their own training with a compatible Polar training device or gym equipment. Alldata is stored in the Flow web service and in the Polar Beat mobile app.

WHICH HEART RATE SENSORS ARE COMPATIBLE WITH POLAR CLUB?
The Polar Club uses Bluetooth® technology and is compatible with several Polar heart rate sensors andfitness trackers. Please see the list of compatible Polar heart rate sensors and fitness trackers on the
support page.

IS THE POLAR CLUB COMPATIBLE WITH OTHER MANUFACTURERS’ HEARTRATE SENSORS?
The Polar Club can only be used with compatible Polar heart rate sensors and fitness trackers.

21

CLASSES AND SCHEDULESMANAGE CLASS TEMPLATESYou can manage your club's classes in the Polar Club app. Go to Manage > Manage class templates, andcreate templates for all the classes you are planning to run with Polar Club. Polar Club can be used indifferent kinds of workouts, for example, cardio and strength training, high intensity training, and fitness
dancing.
To create a new class template, tap the plus icon and fill in the class information:

Class name, e.g. HIIT Circuit
Duration, e.g. 30 min
Sport, e.g. CIRCUIT TRAINING
Description, e.g. High Intensity Interval Training
Phased training: Plan your class in detail by adding heart rate zone based phases. Tap the plus icon. Add
name, duration and target heart rate zone for each phase. You can add more phases by tapping the plus
icons.

22

SCHEDULE CLASSES
Before you can schedule classes in the Polar Club app, you need to create class templates in Manage> Manage class templates.
1. Go to Schedule and tap New class in the top right-hand corner of the screen, or tap the plus icon toschedule a class for a certain day.

23

2. Choose a class template for your class. Swipe the screen to browse the templates.

3. Fill in the class information: Class name, Studio, Instructor, Date and time, Max. attendees.
Several fields are already filled from the template, but you can modify them all. If you selected a
template with training phases, you can edit the phases by tapping the phased training graphic. The

24

modifications are saved only to the current class.

To add a recurring class (e.g. every Monday at a certain time), choose Weekly class, and then add
the end date of the recurring class.
If you set the Show rewards feature on, the exercisers will receive the following rewards in thesummary view after the class:
l
l

l

l

l

Cool Down Champion: This award goes to the exerciser with the fastest heart rate recovery times.
Zone Mates: These two exercisers completed the class with the most similar heart rate zone
distribution.
Zone Master: This exerciser spent the most time in the heart rate zone the group trained the mostin.
Phase master: This reward goes to the exerciser who stayed closest to the planned heart ratezones during a phased training session.
Range Ruler: This exerciser reached the biggest range between the lowest and the highest heartrate. The calculation does not take into account the first and last 5 minutes of the session.

SCHEDULE VIEW
You can see all scheduled Polar Club classes from the Schedule view.
ll

The classes for the current week are shown by default. Tap the left or right arrow button to switch
between weeks.
You can choose to view All classes or My classes.

25

Tapping a class brings up the class information. In this view, you canlll

edit the class information,
remove the class from the schedule, oropen the class to start the class.

26

CLASSES AND SCHEDULES FAQS
HOW MANY EXERCISERS CAN BE MONITORED DURING A CLASS?
A maximum of 96 exercisers can be monitored during a class. However, we recommend monitoring amaximum of 40 exercisers at a time to make sure that the data on the screen is clearly visible.

HOW MANY SESSIONS CAN BE RUNNING SIMULTANEOUSLY?
The number of instructors and simultaneous sessions is not limited. However, you can only run one
session at a time on one iPad.

WHAT IS THE MAXIMUM LENGTH OF A CLASS?
When creating a class, the length for one class can be a maximum of 24 hours. Note that the actual length
can be different than the length defined in the class settings since the instructor starts and ends thesessions manually. Classes are not started or stopped automatically.

27

TRAINING
WEARING THE HEART RATE SENSOR
Before starting the training session, make sure that everyone is wearing their heart rate sensors. The
following instructions show how to wear a heart rate sensor correctly.
1. Moisten the electrode areas of the strap.
2. Attach the connector to the strap.
3. Adjust the strap length to fit tightly but comfortably. Tie the strap around your chest, just below thechest muscles, and attach the hook to the other end of the strap.
4. Check that the moist electrode areas are firmly against your skin and that the Polar logo of theconnector is in a central and upright position.

After the training session:
Detach the connector from the strap, and rinse the strap under running water after every training session.
Sweat and moisture may keep the heart rate sensor activated, so remember to wipe it dry. See Heart rate
sensor maintenance for detailed care instructions.

28

SIGNING UP FOR CLASSESONLINE SIGN-UP IN THE FLOW WEB SERVICEClub members need to have a Polar account to be able to sign in to the classes. They can create theiraccounts in the Polar Flow web service at flow.polar.com. When creating an account, the members can fill
their personal information (gender, weight, height) which is needed to ensure correct calorie consumption
calculation and training feedback.
1. Your club can be found in Community > Clubs. Search for a club by using any of the following
search criteria: sport, club's location or free text search.

2. Members can choose a class to sign up for by clicking the class. They can cancel their participationin the class by clicking the class again. Members can sign up for classes through the web service29

up to one week beforehand.

SIGNING IN THROUGH THE APP
In the Polar Club app, go to More > Customer sign-in to open the Customer sign-in page.

30

OPTION 1: SIGN UP FOR CLASSES
1. Tapping on the Sign up for classes button brings up the list of the Polar Club classes for thecurrent day. If the class is full and cannot be joined, it appears in grey color.

2. The class is chosen by tapping it. After the class selection, the Polar Club app starts searching forcompatible devices.
lllMembers who have paired their own device with their Polar Flow account and are wearing their
sensor when signing up: Once the Polar Club app has found the sensor, the member is asked tochoose their account from the list. After choosing the account, the sign-in is complete.
Members who are wearing their own device, but haven't paired it with their Polar Flow accountyet: The Polar Club app first asks if the member wants to connect their device with their Polaraccount to sign-in quicker next time, and then asks them to sign in with their Polar account. Aftersigning in with their Polar account, the sign-in is complete.
Members who need to borrow a heart rate sensor from your club: If you have registered lendable
heart rate sensors in the Polar Club app, tapping Borrow sensor brings up a list of available
sensors. The members can choose the sensor by tapping. The Polar Club app then asks them tosign in with their Polar account. After signing in with their Polar account, the sign-in is complete.

OPTION 2: CREATE A NEW POLAR ACCOUNT AND SIGN UP FOR CLASSES
Consider having a separate iPad for the club members who need to create a Polar account before
signing in to classes. This way you avoid lines in the club reception and give your members privacy in theaccount creation.

31

Your club members can create their Polar account through the app when signing in to a class for the firsttime. Tapping Create a new Polar account on the Customer sign-in page opens a form that the member
has to fill in.
llDate of birth is needed for estimating maximum heart rate. The maximum heart rate is estimatedby using the commonly used formula: 220 minus your age. The value can be changed if needed.
The personal information—gender, weight, height—is needed to ensure correct calorie consumption
calculation and training feedback.

After completing the account creation, the member gets to choose a class to sign up for. The class ischosen by tapping it. After the class selection, the Polar Club app starts searching for compatible devices.
llMembers who are wearing their own device, but haven't paired it with their Polar Flow accountyet: The Polar Club app first asks if the member wants to connect their device with their Polaraccount to sign-in quicker next time, and then asks them to sign in with their Polar account. Aftersigning in with their Polar account, the sign-in is complete.
Members who need to borrow a heart rate sensor from your club: If you have registered lendable
heart rate sensors in the Polar Club app, tapping Borrow sensor brings up a list of available
sensors. The members can choose the sensor by tapping. The Polar Club app then asks them tosign in with their Polar account. After signing in with their Polar account, the sign-in is complete.

SIGNING IN AUTOMATICALLY
The new automatic sign in feature makes signing in to a class effortless for the members who use theirown Polar device and have signed in to a class through the Polar Club app at least once at the club. Allthey need to do is wear their heart rate sensor or wrist device, and if they wear a wrist device, choose asport profile that has the Heart rate visible to other devices feature on (this is a default feature on thegroup exercise sport profiles). When they come into a class, they are automatically signed in without any
action needed on the iPad.

HOW IT WORKS
The automatic sign in feature is on by default and will automatically start when you open the exerciser
view.
The animation in the bottom right corner of the screen indicates that the automatic sign in is inprogress.

32

The participants will see the following message on the external screen when the automatic sign-in is inprogress:
Automatic sign in is in progress. Can't see your name? Try coming closer or contacting the
instructor.
Even with the automatic sign-in turned on, you can add participants also manually. If someone is missing
from the screen, invite the participant closer, and make sure they are wearing their device correctly. If they
are still missing, you can add them by tapping Add > Add attendee and choosing the sensor for them.
If there's a new participant who uses their own Polar device but hasn't signed in to a class through the
Polar Club app before, the Polar Club app can still detect the heart rate signal from their device. The app
will notify you of the new participant with the following message: New participant! Please invite theparticipant closer, so you can help them sign in.
Tap the new participant's card to open a view where the participant can confirm the sign in with theiraccount and you can add the participant to the class.
If the participant is not added, the card will be removed when you start the class.

33

Automatic sign-in only works when the Polar Club app is in the exerciser view. Once you have started thesession, you can only add participants manually.

You can turn the automatic sign-in feature on or off by using the slider in the exerciser view. If
you turn the feature off, the Polar Club app will remember your choice the next time you open
the same class with the same iPad.

STARTING A CLASS WITH THE POLAR CLUB APP
Start a class with the Polar Club app. You can see all the scheduled classes in the Schedule view. Tappinga class brings up the class information:

Tapping Open in the class information view brings up the exerciser view.

34

In the exerciser view you can:
l

l

l

l

Add exercisers before starting the class by tapping Add > Add attendee, and then choosing thesensor for the exerciser.
Add guests before starting the class by tapping Add > Add guest, and then choosing the sensor forthe guest. This feature comes in handy for example in occasions where you would like to quickly
add guests to show them the benefits of training with Polar Club. The training data from the guests
is not shown in the reports in the Polar Club web services, but it's possible to link the guest's
training data to their Polar Flow account after the session in the History view.
Edit a participant's maximum heart rate value by tapping their card and choosing Edit
participant/Edit guest. After editing the maximum heart rate value, tap Save. When you edit the
maximum heart rate value of a participant using a Polar account, the participant must confirm thechange with their account credentials.
Start the class by tapping.

Before starting a class, check that the heart rate symbol is shown for each exerciser. The symbol
indicates that heart rate is received from the exerciser. If the symbol is not shown, tap the exerciser'sname and choose Borrow sensor to lend them a heart rate sensor or Change device to use anothersensor.

If the battery low symbol appears, the heart rate sensor's battery charge level has lowered. There’s noneed to worry about the battery running out right away. There’s still enough battery life left to finish theclass. However, the battery should be changed as soon as possible.

35Connecting the iPad to an external display
You need a suitable AV adapter and a cable to connect the iPad to a video projector or TV. After
connecting the iPad to an external display, the iPad’s screen is automatically mirrored onto the second
screen.

EDITING A PARTICIPANTS MAXIMUM HEART RATE VALUE
The participants' maximum heart rate values are shown in the exerciser view on the iPad if the informationis received from the physical settings of their Polar account. If any adjustments to their maximum heart
rate values are needed, you can make them directly from the app before starting the class. The new
maximum heart rate value will be updated directly to the participant's physical settings in their Polaraccount. You can also add a maximum heart rate value when it is missing, for example, in the case of aguest participant.

EDITING A PARTICIPANT'S MAXIMUM HEART RATE BEFORE THE CLASS
To edit a participant's or a guest's maximum heart rate value before starting the class, tap their card in theexerciser view and choose Edit participant/Edit guest. The participant or guest information is shown, andyou can edit their maximum heart rate value. After editing, tap Save. When you edit the maximum heart
rate value of a participant using a Polar account, the participant must confirm the change with theiraccount credentials.

36

UPDATING A PARTICIPANT'S MAXIMUM HEART RATE AFTER THE CLASS
If a participant's heart rate exceeds the entered maximum heart rate value during a class, the Polar Clubapp prompts you to update the maximum heart rate value when you open the session summary in the
History view. The following notification is shown on the screen:
Looks like your participant reached their highest HR so far! Update it to their Polar account.
To update the participant's maximum heart rate value in the History view, tap the participant's card toopen their individual session summary and then tap the query icon to open the view where the heart rate
can be updated. The participant must confirm the maximum heart rate value update with their accountcredentials. The new maximum heart rate value will be updated directly to the participant's physicalsettings in their Polar account.

37

FUNCTIONS DURING A CLASS
Seeing the exercisers' heart rates on screen takes the guess-work out of how everyone’s doing andenables personal guidance. With real-time feedback on the intensity of your class, you can follow
everyone’s progress and guide them in the right direction.
When everyone sees their heart rates on the big screen, it inspires and guides them towards achieving
individual training targets together. And, at the end of the class, the group sees a summary of how they
did.

LIVE VIEW
This is the live view of the heart rate data from everyone in the class.

38

This is the live view of the heart rate data from everyone in the class with training phases.

In the live view you can see:

39

l
l

l
l
l

Class duration
Zone Time collected* (Common zone time that all exercisers have spent simultaneously in thesame HR zone.)
Zone time animation* that appears every time exercisers reach the same zone (e.g. yellow)
Heart rate (beats per minute (bpm) and % of maximum) and calorie information for every exerciser
Total calorie expenditure and earned calorie trophies* (the exercisers will earn a calorie trophy forevery 1000 calories expended) *.

In addition to the above listed, in the live view of a class with training phases you can see:lllCountdown timer of the current phase.
Preview of the class on the bottom of the screen as a small graph.
Swiping the screen to the left shows the preview of the class in a larger graph.

*Zone Time collected, zone time animation and calorie trophies are shown only if you set the Show group
rewards feature on.
In the live view you can:
l
l
l

l
l

l

l

Add exercisers by tapping Add > Add attendee, and then choosing the sensor for the exerciser.
Add guests by tapping Add > Add guest, and then choosing the sensor for the guest.
End the class by tapping.
Remove exercisers by tapping the exerciser's name and choosing Remove attendee.
Change exerciser's heart rate sensor by tapping the exerciser's name. Choose Borrow sensor, andthen choose another sensor from the list.
Set the Show group rewards feature on or off from the cogwheel menu on the top right-handcorner of the screen.
If you haven't added phases to the class, you can set a target heart rate zone by tapping one of thezone areas on the bottom of the iPad view. Tapping the zone area again releases the selection.

TRAINING SUMMARY
At the end of the class, the summary views enable comparison of training targets and feelings. You can
see the average heart rate of the class participants as a curve and compare it to the planned heart rate
based phases. Each exerciser's personal training data is automatically visible also in their Flow account.
They can, for example, compare their heart rate curve to the planned heart rate based phases in Flow.

40

If you have chosen the setting to Show rewards when creating the class, the exercisers receive thefollowing rewards in the summary view:
l
l

l

l

l

Cool Down Champion: This award goes to the exerciser with the fastest heart rate recovery times.
Zone Mates: These two exercisers completed the class with the most similar heart rate zone
distribution.
Zone Master: This exerciser spent the most time in the heart rate zone the group trained the mostin.
Phase master: This reward goes to the exerciser who stayed closest to the planned heart ratezones during a phased training session.
Range Ruler: This exerciser reached the biggest range between the lowest and the highest heartrate. The calculation does not take into account the first and last 5 minutes of the session.

TRAINING HISTORY IN THE CLUB APP
In the History view, you can find a summary and session reports of the last 30 days. The training history isavailable in three categories: Time, Sport and Instructor.

41

Each club member's personal training data is also saved in their Polar Flow accounts, where they canview it at any time.

TRAINING SUMMARY EMAILS
The automated training summary emails will give your club members a quick snapshot of their training
results after every Polar Club training session they participate in.
You can turn this feature on in the Polar Club app. Go to the More menu and choose Settings. Use theslider to turn the Send summary email feature on or off.

42

To receive the training summary emails, your club members need to accept Polar Club
communication in their Polar Flow account (Settings > Privacy).
The following training results are included in the email:
l
l
l
l
l
l

Duration
Average heart rate
Maximum heart rate
Calories
Earned rewards (Shown only if the recipient earned rewards from the session)
Clicking on Go to Polar Flow for more details opens the training in Flow Analyze view.

Your club members can unsubscribe from the training summary e-mails at any time by clicking on thelink provided in their e-mails or by signing into their Flow account and unchecking the Polar Club
communication box in Settings > Privacy Settings.

TRAINING FAQS
WHAT SHOULD I DO, IF THE INTERNET CONNECTION STOPS WORKING DURING
A CLASS?
No worries, keep on training until the end of the class. The training data is saved on the iPad duringclasses. As soon as the class has been finished and the internet connection is working again, the training
data is saved in the Polar Flow web service. Closing the app does not affect the data transfer.

43

CAN WE USE THE POLAR CLUB OFFLINE?
Using the Polar Club requires an internet connection. If the internet connection stops working in the middleof the class, the class can be finished even without the connection. As soon as the class has been
finished, the internet connection is working again and the admin/instructor signs in again, the training data
is sent to the Polar Flow web service. Otherwise the Polar Club cannot be used offline.

44

POLAR PRIVACYPOLAR PRIVACYPOLAR CLUB – FITNESS CLUB INSTRUCTIONSWhen purchasing the Polar Club product, the fitness club enters into an agreement with Polar. In thisagreement, Polar will be acting as the data processor responsible for storing and managing theinformation uploaded into the Polar Club service. The fitness club acts as the data controller, and it is
responsible for the data that is uploaded into the service and how the data is processed. The fitness clubis also responsible for the validity of the users’ information, and in addition is responsible for handling thedata processing requests of individual users (deleting information etc.). More information on Polar dataprotection at https://www.polar.com/en/legal/privacy-notice.
The fitness club should guide its customers concerning the options on participating in group exerciseclasses. The fitness club should also tell its customers that they should reserve enough time whencreating a Polar account as certain terms must be accepted, and that persons under the age of 13 musthave approval from their legal guardian. If necessary, the participant should be guided to use a guest
account.
The participants’ training information is stored in the Club service and on the fitness club’s iPad. This
information is deleted from the fitness club’s iPad after 30 days. No personal information is stored in the
Polar Club service or on the fitness club’s iPad.

POLAR CLUB – EXERCISER INSTRUCTIONS
The information from Polar Club classes is stored on the fitness club’s iPad for one month. Information
stored includes the participant’s training information as well as the identifying electric ID with which the
Flow account used when signing in is connected to the Polar Flow database. The actual Polar Flow
account is not stored on the iPad. All user information linked to the Polar Flow account is located in the
Polar Flow service, and the fitness club does not have access to this information. The information in the
Polar Flow service is saved on the servers of Polar’s service provider. The servers are located in the EU or
outside the EU.
A customer can participate in a Polar Club class by using an existing Polar Flow account, by creating a
new Polar Flow account when signing in or by using a guest account.
A customer using a Polar Flow account:
The user signs in for a Polar Club class by using an existing Flow account or by creating a new accountwhen signing in. When creating a Polar Flow account no personal information is stored on the fitness
club’s iPad. The only things stored on the iPad are the electric ID with which the Polar Flow account used
when signing in is connected to the Polar Flow database, and the training session information.
A guest customer:
It is also possible to sign in for a Polar Club class as a guest, in which case the participant uses a namethey wish to be shown on the screen during a class. No personal information is gathered or stored. If a45

participant that used a guest account wishes to save their information after the class, they can do this bycreating a new Polar Flow account or by using an existing Polar Flow account.
More information on Polar data protection at https://www.polar.com/en/legal/privacy-notice.

46