MEDLINE® and CARELINE® WARRANTY PAPER

LINAK® offers limited warranty to its customers against defects in MEDLINE & CARELINE
products (the “Products”) in accordance with the below (the “Warranty”):

1. Warranty

For a period of 60 months from production of MEDLINE & CARELINE Products, LINAK warrants
the Products to conform to written specifications and to be free from defects in material andworkmanship under use and service. Batteries only carry a 12 month warranty. Hereinafterreferred to as the “Warranty Period”.
The production date is stipulated on the Product label on the Product.
The Warranty provided by LINAK is exclusive and in lieu of all other warranties, express or implied
including warranties of merchantability and fitness for a particular purpose, whether pertaining
to the Product and whether arising by law, custom, conduct, usage or trade. The aforementioned
shall not apply to the extent warranty cannot be excluded under applicable law.

2. Warranty Claims

If you discover defects subject to the Warranty within the Warranty Period, you must inform
LINAK of such alleged defects in writing and the Product shall then be sent to LINAK or to any
other address determined and designated by LINAK with freight and insurance paid by thesender.
If LINAK accepts that the Product is defective under this Warranty and you have complained
within the Warranty Period, LINAK will at its sole discretion replace, repair free of charge or credit
such defective Product. If Product is replaced or repaired by LINAK, LINAK will at its own costdispatch the new or repaired Product to you.
Repairs under the Warranty will under no circumstances be performed outside LINAK places ofbusiness.
LINAK will reimburse you for the freight costs incurred in sending defective Products fromyour place of business for the original delivery to LINAK place of business or another address
determined or designated by LINAK, but only if LINAK has approved in writing of the method of
dispatch and the costs incurred prior to the dispatch of the Products.
If the failure analysis by LINAK shows that the returned Product is not defective under thisWarranty, LINAK may return the Product to you at your cost and risk and may charge a fee for thetime and material used in analysing the returned Product.

3. Limitation on and Exceptions from Warranty

The Warranty will only be valid in so far as Products have been used and maintained correctly
and have not been tampered with. Furthermore, the Products must not be exposed to violent
treatment and all repairs must be carried out at a LINAK authorised service or repair centre.
LINAK does not extend Warranty to any warranty claim arising from:(a) defects which were not present in the Product when delivered to you, for example defects
caused by third party hardware or software,(b) any alteration or modification to the Product, except those alterations or modificationsmade by LINAK or specifically agreed to by LINAK in writing, or(c) usage of the Products in non-MEDLINE & CARELINE applications. MEDLINE & CARELINE
applications include:
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a.
b.
c.
d.
e.
f.
g.
h.
i.
j.

activity chair (for disabled individuals),
autopsy tables,
barber and beauty chairs,
bathtub lifts (entire bathtub),care tables (spa and massage),
C-arm (for x-ray scanner),ceiling lifts (for patients);
decontaminator/sterilisation,
diaper tables,
examination and treatment table andcouches (including chiropractors),
k. fitness equipment,
l. homecare beds,
m. hospital and nursing beds,
n. incubators,
o. kitchens application (for disabledpeople),p. lifts (wheelchairs and stairs),
q. medical and nursing chairs (including
dental, gynaecology, care andtreatment, shower and toilet, standassistant, and surgery),

r.
s.
t.
u.
v.
w.
x.
y.

medical carts,
medical pendants (operation lights),
ophthalmic equipment,
patient lifts,
physical therapy equipment,pool and bath lifts,
power assisted bed mover,recline and raise chair (for elderly anddisabled people),z. scooter (seat lift),aa. shower trolley,
bb. sink adjustment;
cc. stand tall walker (stand/walkassistance and rehabilitation),
dd. stretchers,
ee. surgery tables and chairs,
ff. toilet lifts,
gg. trolleys for surgical instruments,
hh. wheelchairs (manual and powered),ii. X-ray lifts, andjj. X-ray tables.

If your Product claim arises from any of the conditions mentioned above (a-c), your claim shall behandled in accordance with Section 12 (Cost-free repairs and replacement) of LINAK’s Terms andConditions of Sale and Delivery available at our website.

4. Miscellaneous

Otherwise than here addressed, your purchase of MEDLINE & CARELINE Products will be subject
to the LINAK Terms and Conditions of Sale and Delivery available at our website. For technicalenquiries, please consult the Product User Manual available on our website.
End users of MEDLINE & CARELINE Products shall refer any claims and questions to the retailer
or application manufacturer where they bought their product from.
Version as of 1 October 2020

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