Taking Lehigh to the World and Bringing the World to Lehigh

Iacocca International Internship Program
Student Report

Winter 2021

OFFICE OF
INTERNATIONALAFFAIRS

Lehigh University’s Iacocca International Internship Program received the2019 Andrew Heiskell Award for Innovation in International Education for student mobility
from the Institute for International Education (IIE).

Winter 2021 Student Report
Table of Contents
Al-Serhan, Tariq - United Kingdom

2-3

Bender, Caroline - Austria

4-5Bennetch, Alexa - United Kingdom

6-7

Burrows, Akeive - Spain

8-9

Caccavo, David - Spain

10-11

Charles, Lovely - Austria

12-13

Curiel, Giselle - Ireland

14-15

Faris, Iman - United Kingdom

16-17

Franolic, Jessica - United Kingdom

18-19

Freed, Eve - United Kingdom

20-21

Gallagher, Adyn - Zambia

22-23

Gao, Longhui - United Kingdom

24-25

Goliati, Mayamiko - Ireland

26-27

Gromacki, Emma - United Kingdom

28-29

Jagdeo, Vicki - Zambia

30-31

Lin, Kenny - China

32-33

McGill, Brianne - Nigeria
Modzelewska, Michalina - United Kingdom

34-35

Morales, Luis - Spain

38-39

Ramesh, Swetha - Austria

40-41

36-37

Velazquez Jimenez, Merith - Ireland

42-43

Wood, Cameron - China

44-45

The Iacocca International Internship Program has been impacted by
COVID-19. IIIP offered its first virtual internships during the summerof 2020. Due to an extended winter break, the program offeredwinter internships for the first time in program history toaccommodate students who were not able to participate in summer
2020. The Winter 2021 Iacocca Interns who interned, virtually, arefeatured in this student report. Several of these students haveapplied for the newly-established IIIP Travel Grant, which isintended to complement their virtual experience by enabling themto travel to their internship host country in the future whenconditions permit.

1Tariq Al-Serhan
United Kingdom
P.C. Rossin
College ofEngineering

Paced Group

ComputerEngineering

InternThis winter I worked with Paced Group, which is a multi-faceted company committed toscaling innovative coffee solutions based in London, UK. I had two main projects that I
worked on that are tied to my field of study. The first one was related to my major ofcomputer engineering where I built a static website for one of their new coffee products
called OPAL One. I was successful in making the website responsive and resizable formobiles, tablets, and desktops and added new features for the design.
The second project was more related to my business minor. I worked on analyzing theHallmark financial reports, which are concerning their warehouse and storage costs. I
added the charges from January to November and created three different tables for
fixed, variable, and extra priced charges per month. I also created pivot tables andgraphs for each month and for the outstanding charges over the year of 2020.

Opal One Website

Financial Analysis

2Tariq Al-Serhan
United Kingdom

Cultural Icons in London

Royal Ceremonies in London

This experience has helped me on both the personal and professional fronts. Personally,
I learned how to work in a fully virtual environment. I gained awareness on what makes
me productive, whether it is the place I'm working in, or how I could manage my time in
the most efficient way.

Professionally, I first learned how to work remotely and how to optimize communication
over video calls. Also, I got comfortable with building a static website from scratch andcreating a responsive and durable website design. In addition, I had the opportunity
to delve into the finances of the firm and understand the cost analysis of their supply
chain.

3

Caroline Bender
Austria
College of Arts &Sciences

EuropeanEnvironmt'l Bureau

Political Science
Intn'l Relations

Research Intern

The EEB is a network of over 160 civil society organizations from more than 35
European countries, working together to tackle the most pressing environmental
problems of present-day Europe. Playing a critical role in agenda setting, monitoring,
and advising, the EEB promotes the creation of a healthier planet for future generations.
Objectives of the EEB center around influencing the way in which the EU manages
environmental concerns, as to ensure sustainable development, environmental justice,and participatory democracy.
During my time with the European Environmental Bureau, I conducted research andcompleted reports on various topics surrounding the circular economy, Sustainable
Development Goals, biodiversity, and the European Green Deal. I also had theopportunity to attend conferences with representatives from various NGOs to dicuss theEU's proposal for the Conference on the Future of Europe. Ultimately, I gained valuable
insight into European governmental processes.

Citizens Take Over Europe
Conference

The 17 SDGs

4

Caroline Bender
Austria

Tafelspitz Dish

Easter Egg Battle Tradition

Throughout this internship, I learned how to manage the divergence of professional andsocial contexts that came with working remotely. While simultaneously developing myvirtual communication skills, I was able to navigate the important balance of myindependent work for the EEB and my personal responsibilities. Furthermore, I was able
to improve at self-advocating for workplace opportunities as a result of my internship's
design.
I felt this equipped me with career management skills I will absolutely employ in the
future. Additionally, I thoroughly enjoyed having this unique opportunity to strengthen myintercultural fluency. Completing tasks alongside my Austrian colleagues at the EEB, as
well as conversing with European citizens from a multitude of countries broadened mysensitivity to working with diverse backgrounds. I learned to respectfully interact withpeople of various cultures and exchanged meaningful ideas as a result of our differingexperiences.

5

Alexa Bennetch
London, UK
Arts & Sciences

HealthWatch
Greenwich

Behavioral
Sciences

Volunteer InternThis winter, I worked for an organization called Healthwatch, specifically thelocation in the Greenwich borough of London. Healthwatch functions as a "middleman" between those of the local community and the commissioners of healthand social care services. Healthwatch listens to people's concerns and does
research in the community, and takes this information to higher ups to help them
improve. They also educate people of the community to help them access thebest possible care.
My job involved attending virtual meetings with community members about topics
such as nursing homes or caring for people with mental illness. I also collected
information from members of the community about hospitals, doctors or the
COVID vaccine through social media like Twitter and Facebook. I used thisresearch to write reports to be released to the public or made summaries ofreports from other HealthWatches in England.

Nat'l Health System in UK

Webinar - Social Care Reform

6

Alexa Bennetch
London, UK

English Banoffee Pie

London Loop

Through this internship, I was exposed to a field that I had been curious about, but had
no background in- public health. I learned a lot about the health system in the UK, which
could be useful when applied to the US in what I would like to do in the future.
Though the UK is not extremely different from the US, I was able to pick up on subtle
cultural differences though conversations in Zoom meetings and emails. Because of
feedback from my supervisor and coworkers, I am now more confident in my ability to dotasks thoroughly and professionally, even if something is completely new to me.

7Akeive J Burrows
Spain
Arts and Sciences

IES Abroad

Behavioral
Neuroscience

Transcultural
Research Intern

I worked for the Transcultural Psychiatry Department that operates as an extension of
the Vall d'Hebron Hospital in Spain. They provide out patient mental health services toboth native residents and refugees in Spain. They are also involved in various researchand training projects focused on vulnerable migrant subpopulations.
My role as a transcultural mental health research intern is to assist a team of
psychologists and psychiatrists with the development of different projects focused on
supporting the well-being of refugees. This includes developing an up to date researchdatabase encompassing health disparities, cultural considerations, education andneuro-psychological assessments. I assist by compiling relevant research and editing
research papers, reports, reviews and summaries. I also helped to create and develop a
research protocol on mental health services specifically for unaccompanied minors.

My Supervisor

Work Station in Living Room

8

Akeive J Burrows
Spain

Cultural -Tortilla de Patatas

Cultural Dish - Empanadas

Since the start of my internship, I was able to grow both professionally and personally. I
developed my research, written/oral communication skills and intercultural fluency. Muchof my work involved editing research papers and being able to disseminate researchfindings to my supervisor. This helped me hone my ability to communicate effectively in a
professional setting. Additionally, my research surrounds investigating refugees fromnumerous backgrounds and creating a bridge between them and clinicians to better
understand each other. This involved understanding the differences and similarities
between refugees and their host country.
Consequently, I found new techniques of breaking down research articles to think morecritically and applying knowledge outside of my research. As a pre-health student, I
believe this internship was tremendously valuable in making me a better researcher, andshaping my understanding of transcultural psychiatry across European Union countries.

9David Caccavo
Spain
College ofBusiness

Acqustic

Finance

New Sales

The company I worked for was Acqustic, based out of Barcelona, Spain. The company
is in the music sector and in general contracts with up and coming musicians. The
process specifically through COVID-19, was locating artists in the US market in order tocontinue the foothold on the international market.
To achieve this goal, I learned new platforms in order to contact the musicians and thenproceed to connect with artists. Through pitching the company to musicians, we wereable to gain new prospects for the company. Another task I had was compiling first handaccounts and information for the new market.

The Platform Used to
Track Artists

The Editorial to Set Up
Contact for First Pitches

10David Caccavo
Spain

Pincho de Tortilla

Human Tower Competition

Through this internship I was able to enhance my values of work ethic in the businessworld. The importance of transparency through communication not only allows arelationship to form between company and client, but also an expedited process of
campaigning for such clients.
Another aspect I was able to takeaway from the opportunity is to acknowledge suchvalues in other cultures. Although people from different cultures have different methods ofworking, having flexibility with managing tasks can be a great advantage. Even if it isdifficult to pick up on differences in work culture, having communication and clarification
permits increased understanding of variations in work life.

11Lovely Charles
Austria
College ofBusiness

Ubiq

Business
Information

Sales AssistantUbiq is a micro-mobility company based in Vienna, Austria. Their mission is to makefuture mobility sustainable and profitable by providing the world’s largest platform for
operational excellence in mobility. Ubiq's AI-driven services address this by ensuring
effective fleet re-balancing, charging and policy compliance. Ubiq also has an app
called StreetCrowd that ensures their users' vehicles are in the right place, at the righttime, to meet demand.
For the internship, I worked as a sales assistant. I was responsible for assisting thesales manager with finding shared mobility operators in North America, Latin America,
Europe, and India. By using multiple sources, I searched for operators that met thecompany's criteria. Then I used their database system called "7 Steps of Heaven" toverify the sales team did not already make contact to potential clients. After verification,
I gathered the necessary information to make a new entry.

First Day Orientation

Researching Potential
Mobility Operators

12Lovely Charles
Austria

Ubiq Holiday Party 2020

Drew image at Holiday Party

The virtual internship with Ubiq has provided me with a lot of personal and professional
experiences. From a professional perspective, I further developed career related skills likeadaptability, communication, and work ethic. Due to the circumstances of COVID-19, the structureof the internship changed from in-person to online. Although I did not expect my first abroadinternship to be all online, I had to embrace the situation and perform to the best of my ability.
Therefore, I leveraged my adaptability and communication skills to learn how to work online andcollaborate with individuals that had different cultural backgrounds. I also practiced effective work
habits, like punctuality and professionalism, to be productive throughout the course of myinternship.
From a personal perspective, the internship allowed me to have authentic interactions. For
example, during the holiday season my supervisor was generous enough to invite me to their
Zoom holiday party. At first, I was nervous to attend the event, but soon realized I needed to takethis opportunity to step outside my comfort zone. When I arrived at the Zoom holiday party, I wasamazed by how welcoming and genuine some of the employees were. They were all excited forme to be there and wanted me to participate as much as possible in their activities. First, mysupervisor took the time to ask each person about their well-being and their expectations for theholidays. Then, we listened to music while members of the company opened up gift baskets thatwere sent by my supervisor. Before I started the internship, members of the company were
instructed to write a poem for another coworker. So, during the party the recipient read their poemout loud and then had to guess the author of their poem. Although I was not originally supposed
to be a part of their activity, my supervisor was nice enough to quickly create a poem for me,
which was thoughtful. Lastly, the night ended with everyone either painting or drawing an image
that represented the company. The images would then be collected to create a collage for thecompany's office space. It gave me the opportunity to authentically interact with people with
Austrian backgrounds and I learned about their cultural differences. I am grateful for theexperience and am looking forward to visiting Austria and the Ubiq team in the near future.

13

Giselle Curiel
Dublin, Ireland
Arts and Sciences

Dublin City
Interfaith Forum

Sociology

Marketing Intern

Dublin City Interfaith Forum (DCIF) is a non profit organization that seeks to raiseawareness of the diversity of faith and culture through deep interfaith dialogue.
Currently, because of the Covid-19 pandemic, DCIF lost 75% of government funding
and were struggling to cover the funding they lost. My position as a marketing intern was
to help market DCIF through a GoFundMe page to spread the word of our organizationand seek more donors.

Picture of My Workspace

Screenshot of a Project I
Was Working On

14

Giselle Curiel
Dublin, Ireland

Ireland's Traditional
Dish: Irish Stew

I Tried to Cook Ireland's
Traditional dish: Irish Stew

This experience helped me get more of an insight of all the religions that are practiced in
Dublin and how they are embraced with this nonprofit. I was able to build collaborative
relationships with my colleagues who all represent different cultural backgrounds at DCIF;
this helped me personally to know which religion or spiritual path I’d like to take.
Professionally, there were many challenges we face but still we persevered. Having an 8+hour difference was hard on this internship, but communication was incredibly importantand vital to master for a nonprofit.

15

Iman Faris
United Kingdom
College of Arts
and Science

IES Abroad

IR & ECON

WealthManagement

Raffles Place Private Wealth - A Senior Partner Practice of St. James Place WealthManagement
As a wealth management intern, I was able to complete a diverse amount of tasks
throughout my internship along with administrative tasks. I created thought leader
articles for my supervisor in order to help build his LinkedIn presence. It will be used
to generate traffic to his page with the hopes of producing client leads.
Additionally, through FE Analytics, a financial planning tool, I was able to constructportfolios and understand more about what it means to be a financial advisor.
I was also assigned to create a vision document for my supervisor in order todemonstrate a clients current position and their financial goals. With this task, Idelivered a template for future clients and a video guide to add interactive content forthe client.

Vision Document

Wealth Management Firm

16

Iman Faris
United Kingdom

Big BenFish Fingers, Chips, Beans

As an international relations and economics major, I had never truly had a businessinternship as my past internships were more IR focused. As a wealth management intern,
I discovered what it would be like to work in the financial sector. I truly enjoyed theexperience and discovered what it would be like to work in an international company as
the firm has offices in Singapore.
Throughout the experience, I learned that as a person who thrives on schedules it was a
bit difficult in the beginning to adapt to not having a set schedule due to the timedifference and the internship itself being virtual. However, adaptability is an important skill
to have that I gained throughout this experience.
Additionally, I always hoped to pursue my graduate studies in the UK and this was theperfect opportunity to discover UK work culture. The internship experience only
reaffirmed my aspirations of completing grad school in the UK.

17

Jessica Franolic
United Kingdom
CBE and P.C.
Rossin College ofEngineering
IBE Finance andMechanical Eng.

Raffles PlacePrivate Wealth, St.
James's PlacePrivate WealthManagement InternThis winter, I worked as a private wealth management intern for Raffles Place Private
Wealth (RPPW), a Senior Partner Practice of St. James's Place Wealth Management(SJP) in London. SJP is a Fortune 100 company know internationally and RPPW
operates exclusively in London and Singapore. As an intern, I had a variety of tasks
assigned to me by different members of the team which helped the partnership
operate and grow. My tasks for the office administrator were client-based tasks.
These tasks included updating client due diligence forms, reorganizing excel
spreadsheets detailing client portfolios, and graphing client portfolio performancecompared to model portfolios. Tasks assigned to me by one of the advisors in thepractice focused on helping him garner new clientele and market himself. These tasks
included writing articles for his LinkedIn blog and creating a webinar on Value-Based
Investing for him to give. I gave the webinar at the end of my internship as a final
presentation.

Meeting with IES Abroad Advisor

Final Presentation Meeting18

Jessica Franolic
United Kingdom

English Breakfast Tea

Chickpea Cauliflower Curry

Though my experience was done remotely due to COVID-19, I was still able to grow andlearn professionally. Through personal and work-related discussions with my colleagues
in London over zoom, I learned about UK culture and realized some differences incommunication style despite speaking the same language. I noticed right away that mycolleagues took the time at the start of emails and meetings to ask how everyone wasdoing and exchange pleasantries unrelated to business. This was refreshing, because I
am used to getting right down to business both in my emails and meetings with people in
the US.
I discovered that when working in person with people, I took for granted getting to know
them on a more personal level. Working remotely, I had to make an effort to get to know
my colleagues on a personal level, which fostered much better workplace relationships. I
will keep this in mind for my future positions both remote and in-person.

19Eve Freed
United Kingdom
RCEAS

Dash Arts

IDEAS - MechE,
Design, Theatre

Administrative andProduction Asst.

Dash Arts is a theatre production company based in London, UK. They create artistic
experiences that bridge divides across cultures, communities, and art-forms. They
focus on international productions, live and digital events, and educational programs.
My role primarily focused on assisting with administrative tasks and the implementationof data into HubSpot - a customer relationship management platform. I spent time
reformatting and reorganizing Google Sheets and uploading them into HubSpot so that
Dash Arts could easily manage their contacts and connections to audience members,
artists, and other production companies. I conducted research on suitable venues for an
upcoming production, The Songs of BabynYar in Berlin and Cologne. I also aided in thelistening of Dash Arts podcasts to finalize their publication.

HubSpot - CRM Platform

Podcast Production - Cover20

Eve Freed
United Kingdom

UK Holiday - Boxing Day

Lacy Pancakes

Though I did not get to travel to London to work for Dash Arts, this remote opportunity
allowed me to grow in new ways and become much more confident in my professional
skill sets. Many of the tasks I was assigned had to do with data management, and I foundmyself often having to work out kinks in programs on my own. I had to be resourceful andadaptable in my work because my supervisor did not respond to my questions very
quickly most of the time, leaving me to answer them with deep Google searches.
I also developed a better sense of empathy during my time with Dash Arts. Because of
the pandemic, many of my coworkers were working from home with their children This
meant that there were a few interruptions or rescheduled meetings. I had to be flexible formy team, and understanding that work wouldn't always been the top priority for them.
Overall, the remote internship allowed me to discover skills and gain confidence in myindependence, adaptability, and interpersonal skills.

21Adyn Gallagher
ZambiaIDEASFirstWave Group

CS & Sociology

Data & Analytics
InternThis winter, I worked as a Data and Analytics intern for FirstWave Group. FirstWave is
an aquaculture company based in Zambia that is now also expanding to multiple
countries in Africa. FirstWave’s business model is “farm to fork”, and FirstWave group
includes Aller Aqua, a fish feed company, as well as Yalelo Zambia and Yalelo
Uganda, which are the farms where fish are bred. During my time at FirstWave, I
worked under the CEO of the company as a Data and Analytics intern. I compiled
Human Resource data into organized spreadsheets in Microsoft Excel for all threecompanies. I merged existing data, and I also used the data to calculate new data
fields, such as employee salary after taxes and USD conversions. After compiling andorganizing the data, I also used Microsoft Power BI to visualize the data in different
reports for each company. These reports included salary analysis and generalcompany information, such as employee headcounts for each division and department.

Microsoft Teams Brainstorming

Yalelo Uganda Report

22Adyn Gallagher
ZambiaZambian Artist I Listened To

Kuomboka Ceremony

Even though my internship being virtual created unique challenges, this was still avaluable internship experience. Professionally, I gained confidence in my problem solving
abilities and communication skills. One aspect of the internship that was difficult wascommunication due to the time difference. Video calls were often infrequent and much of
my position was self-regulated. However, I learned to take the initiative and message mysupervisor on Microsoft Teams with regular updates and do more work on my own
instead of waiting for my supervisor to tell me exactly what to do. This made me moreproductive, and it also made our video calls more efficient. In addition to professional
experience, I was able to learn a lot about Zambian culture, even though I didn’t get toexperience it first hand. I really enjoyed the iiPATH activities we did where I researched
Zambian history, watched movies about Zambia, followed important Zambian figures onsocial media, and listened to Zambian music.

23

Longhui Gao
United Kingdom
College of Arts
and Science

Healthwatch
Greenwich

Biochemistry

InternHealthwatch Greenwich's goal is to understand the needs, experiences, and concernsof people who use health and social care services and to speak out on their behalf.
During my internship, I helped collect data on people's experience with accessing dental
and hospital care during the pandemic as well as summarizing key points of official
government reports. Additionally, I also learned to collaborate with others through a timezone difference and learned about the health care system in UK.

Healthwatch Greenwich Office

Sample Project I Worked On

24

Longhui Gao
United Kingdom

Fish and Chips in UK

The Big Ben in UK

The Iaccoca Internship helped me realize that I enjoy work that constantly requires
attention to detail and critical thinking. As a future dental professional, the experience
expanded my horizon by helping me understand a different health care system andpeople's experience with dental care specifically. I can see myself becoming a bettercare giver by providing people with more patience and consideration, as well as acomfortable space to voice their opinions. While the virtual internship limited my ability toexperience the culture fully, the people I worked with made the experience enjoyable.

25

Mayamiko Goliati
Ireland
IDEAS

The Law Library

Global Politics,
Bioengineering

Legal Intern

The Law Library is an institution founded and maintained by the Bar of Ireland. It is acollective of Irish Barristers that provide legal expertise in all areas of Irish andEuropean law. Governed by the principles of integrity, expertise and independence, thebarristers from the Bar of Ireland provide a wide range of legal services to those thatneed it regardless of nationality.
I personally worked with a barrister who specializes in immigration law. It was myresponsibility to catalogue court ruling, summarize cases and sift through legal
databases to provide the necessary information that my supervisors needed to do theirjobs.

Supreme Court of Ireland Building

Bar of Ireland Building Complex

26

Mayamiko Goliati
Ireland

Traditional Irish Stepdance

Traditional Irish Folk Music

This experience was incredibly insightful as to what my strengths and weaknesses are.
This experience placed me in an unfamiliar legal system and forced me to employ myingenuity to adapt to it. It was and experience where resourcefulness was key, andindependent research was paramount.
Overall, it was a professionally rewarding experience that required me to takeresponsibility for my own work hours and timeline. The rigorous work was challenging but
it also tested the limits of my work ethic and I think I am better prepared for law school
and my future career thanks to this.

27

Emma Gromacki
United Kingdom
Rossin College
and Arts &Sciences

Sponsored
Organization

IDEAS:
Neuroscience
and CSE

Public Health
Volunteer

During my time at Healthwatch Hackney (HWH) I was able to participate in several
projects. As an overarching task I created a database of previous reports done by theorganization so that information was all in once place and follow-ups on the hospitals
and GP practices would be straight forward. I also analyzed data about a specifichospital in the community and wrote a report on the findings that is to be published on
the HWH website. I played a key role in the management of a public information session
HWH hosted about information regarding the COVID-19 vaccine; I conducted research,
answered questions, and created resources for participants. Lastly, I was "in" on several
meetings and trainings relevant to the work done at the organization such asEnter & Views, community engagement, and active listening.

Front Page of Vaccine Research

Front Page of Report I Wrote

28

Emma Gromacki
United Kingdom

Street Art in Hackney

Map of London with
Hackney BoroughAs an aspiring health professional, this internship gave me the opportunity to interact withhealth professionals that live and work in a different country and culture. This widened
my perspective on healthcare as I learned about the National Health Service that the UK
has, which is starkly different from the private healthcare system we have in the U.S.
Additionally, I was able to foster both professional and health communication by working
on the reports and with the team. Since I worked during the pandemic, a lot of the work
done was related to Covid-19 which I found interesting particularly learning about how
the pandemic has and continues to impact the communities in Hackney, hospitals, other
healthcare organizations, and daily life in Hackney.

29Vicki Jagdeo
ZambiaArts and
Sciences

FirstWave Group

Earth andEnvironmental

Environmental &Social Intern

The FirstWave Group is the aquaculture sector leader in Africa. They focus on the chainof production from aquafeed production, aquaculture and processing of tilapia fish,
and fish distribution and retail. As an Environmental and Social Intern, I worked with theEnvironmental and Management group of the company to review different audits,
licenses, and certifications they want to get and maintain. I reviewed an audit for acertification in sustainable tilapia farming as well as other safety licenses they had torenew. These different documents ensure the company is following sustainablebusiness practices. Additionally, I worked on a project concerning the carrying
capacity and nutrient loading of Lake Victoria and Lake Kariba, two lakes in the region
they do fish farming on. Part of this was researching current issues concerning theselakes as well as drafting a proposal on action steps the company can take ensure thelake remains healthy for future generations.

Microsoft Team Calls

Google Earth Image of Lake30

Vicki Jagdeo
ZambiaNshima, a Porridge

Zambian Fritters - Vitumbuwa

Despite this internship being completely different from the initial internship I had planned
to do, I gained a lot of valuable experience and skills working for the FirstWave Group. I
greatly appreciated the flexibility of my supervisor. From day one, he emphasized that
this opportunity was more about what I wanted to take from the experience. Therefore, I
got to choose what aspect of environmental and social management I got to work with.
In this way, I was able to learn skills and gain experience that I hadn't gotten in previous
work environments, which is what I hoped for. I learned a lot of corporate sustainability
initiatives and how sustainability fits into a companies framework. As an Earth andEnvironmental Science student, I do a lot of research, but I got to understand theprocess of taking the research and planning action steps based on the findings. I wasable to trust my background and apply the science in a very different setting.

31

Kenny Lin
Shanghai, China
College of Arts
and Sciences

31° Ten

Computer
Science

Quality Assurance
Intern31° Ten is a digital consulting company that designs and creates WeChat mini
programs for a number of international students. Mini programs are small, lightweightapps built into the WeChat messaging program. They range from shopping interfaces,
to plant classification apps, and more. For my internship, I focused on testing the
coupon creation back end for APM, a luxury jeweler seller based in Monaco. I learned
a lot about the importance of rigorous testing especially its role in delivering a quality
product to the end client.

An Overview of
WeChat Mini Programs

The 31° Ten Team in Shanghai

32

Kenny Lin
Shanghai, China

Shanghai Skyline at Night

Chinese Red Lanterns

This internship really helped develop my communication skills since I had a 13 hour timedifference with the host country. Since Zoom calls were often disrupted due to poorinternet connection, I had to primarily rely on other means of communication such as
through WeChat and email. This resulted in a more hands off and independent approachto the internship, which was a very valuable learning experience. I learned to manage
my time and activities myself and ensure that I was able to meet the deadlines to thetasks they set for me.

33

Brianne McGill
Nigeria
RCEAS
Bioengineering

SurjenVirtual Marketing
InternSurjen is an online healthcare marketplace based in Nigeria. It is a platform which
provides users with access to online medical consultations, home pickup of medical
samples, surgery package costs, ambulance and medical tourism services ataffordable prices. Due to my lack of experience in marketing, I spent the first couple ofweeks familiarizing myself with terminology and popular strategies. I worked on a few
projects over the course of the internship, focusing on website improvement and searchengine optimization. This involved researching similar companies and brainstorming
ideas to increase Surjen’s website traffic and functionality to a competitive level.

The City of Abuja

My Coworkers in Nigeria

34

Brianne McGill
Nigeria

Traditional Dance: Nkwa Um

Fufu with Stew

An increased cultural awareness is my most valuable takeaway from this experience.
While I enjoyed being exposed to the business side of the healthcare industry, I’ll neverforget the challenge of being asked to step out of my westernized perspective. In the
beginning, a lot of my ideas were more suited towards the healthcare industry in the
United States. I did not take into account that the healthcare system in Nigeria isunderstaffed and underfunded, many citizens are uninsured, and they suffer from malaria
and outbreaks of water-borne diseases which are no longer issues in the United States.
Rather than focusing on potential blog topics like drinking more water or STI prevention, I
turned to more relevant talking points like the importance of vaccines. Learning to takecultural differences into account will be an asset both in my personal life and anincreasingly globalized world.

35

Michalina Modzelewska
United Kingdom
College of Arts
and Sciences

IES Abroad

Computer
Science & Design

Web Operations
InternI worked for FOCUS, a non-profit organization based in London that has been runningfor well over 30 years. The company's purpose is to build a community for expatriates
moving to the UK. Well-established and having a great reputation, FOCUS is sponsoredby companies like Chanel, Barclays, Goldman Sachs, and many other respectedcompanies. Many of the members were once expatriates themselves who havegarnered years of experience living in the UK and becoming a part of the culture. They
host events, seminars, and provide resources as well as connections for those who areplanning to live a new life in Great Britain. With their new website about to be launched,
I was put in charge of web operations. Some of my tasks included finding bugs, looking
for errors in design, suggesting improvements in meetings with the senior web
developer, as well as managing and refining their database.

Working From My CouchThe FOCUS Team36

Michalina Modzelewska
United Kingdom

National Dish of the UK

The Royal Family

I really enjoyed working for FOCUS. My colleagues were friendly and welcoming, and I
immediately felt like I was a part of the team. The work I did was impactful and I cameaway from the experience with a new grasp of technologies that I will come to use in thefield I hope to work for in the future. Despite carrying out the internship virtually, I stilllearned many new and fascinating facts about the British culture. I knew I was interested
in living abroad before I had this internship, but I wasn't sure where - now I am certainthat I would love to live and work in the UK given how positive this opportunity has been
for me.

37

Luis Morales
Spain
RCEAS

Ahead Analytics

MechanicalEngineering

InternMy role in Ahead was to research topics of either my or my supervisor's choice related to
trade, supply chain, technology, or warehousing. This purpose of this was to create a
blog post and an info-graphic that will work off each other and be posted on Ahead's
blog and LinkedIn respectively. The focus of each post was to provide an introduction of
the topic to a reader and provide potential cost benefits in each sector. Given Ahead'srole in cost optimization consulting, the posts were meant to attract potential customers
and obtain new associates to work with. Ultimately, my role was to display Ahead's
potential and productivity while also informing my supervisor on my research.

Economies of Scale:Comparison

VAT Tax - Spain Research

38

Luis Morales
Spain

Human Towers - Catalonia

Catalan Dances: Barcelona

This experience helped me in finding out the type of worker I am in a virtual setting. Going
into this opportunity, I had overlooked the concerns with productivity and the complexity of
doing online research. This experience taught me how to find reputable sources, how tomanage my time efficiently, and how to effectively convey information to an unfamiliar
party. While I still have much to learn, this experience has shed some light onto my
weaknesses and strengths. Additionally, I was able to refine my own second language.
Before this internship, I had only used Spanish as a conversational communication tool for
those around me. I have never used it to reach across cultures, even less so in a
professional setting. This opportunity allowed me to do research in Spanish and also
communicate between my supervisors. I was able to refine my Spanish so that I could
use it in a professional setting. Once again, while I still have a lot to learn, I will move
forward with confidence in myself.

39

Swetha Ramesh
AustriaIntercollegiate
Programs

Naboto Software

CSB

IT Intern

Naboto is an intelligent booking and scheduling platform aimed towards medical
practices. With the goal to automate the scheduling process, Naboto focuses onrelieving stress from doctors and decreasing waiting times for patients. As an intern at
this start-up, I worked closely with the CEO and the employees who helped build theplatform. I was assigned tasks that covered multiple different positions, frombrainstorming new features to learning how they incorporate and use data. Additionally, I
participated on group calls, gaining insight on how a start-up functions and prepares for
growth.

A Scaffolding Tool I Worked With

The Pitch Deck I Reworked

40

Swetha Ramesh
Austria

An Austrian Sitcom

Austrian Parliament

Through this internship, I was able to learn frameworks and programming languages that
I can use throughout my career. Aside from the hard skills, working with my supervisors
helped strengthen my communication skills. I've learned how to effectively get ideas
across and how to incorporate feedback successfully to achieve a better end product. On
a personal level I learned how to work with people from a different culture in a different
time zone. I learned about how my colleagues celebrated the holidays, the shows they
enjoyed and how the pandemic was affecting their lives in Austria. I hope to carry thelessons and insight I've received from this internship into my career and beyond!

41

Merith Velazquez Jimenez
Ireland
P.C. Rossin
College ofEngineering &Gymboree Play &Music

ChemicalEngineering

Marketing Intern

Gymboree Play & Music is focused on child development from the ages of 0 to 5 andtheir preparation for a lifetime of learning. There are sites all over the world from Mexicoand Argentina to Greece and Kazakhstan. During my internship, I researched cultural
festivals, music, and games from across the globe and adapted each to the desiredage groups (0-2, 3-5, etc.). Some examples of what I found during my search are
Mardi Gras from New Orleans, Children's Day from Japan, and Luta de Gallo from
Brazil. The information I gathered during my time as an intern will be incorporated into
their current programs once the classes start again.

First Draft of Research in Excel

Kuda Lumping — Indonesia

41Merith Velazquez Jimenez
IrelandDublin, Ireland

St. Patrick's Day in Dublin

While I was not able to be physically present in the classes that I was drafting acurriculum for, I enjoyed working with the company. My supervisor made sure that I felt
included in the happenings of meetings with the other Gymboree Play & Music locations,
whether they were also based in Ireland or around the world. There were somechallenges that I faced such as the 8-hour time difference and finding a kid-friendly way
to explain why some of the traditions or games came to be. Zoom fatigue was also very
prevalent, but thankfully, I learned to balance my time away from the screen and getting
to work in a productive manner. Even though my internship experience did not directly
correlate with my degree, I learned a lot of skills that will be useful in the workplace, suchas clear and constant communication, time management, and critical thinking andproblem solving.

42

Cameron Wood
China

RCEAS
Chemical Engineering

IES Shanghai
Business AnalystloT ONE is a research & advisory firm that helps companies realize opportunities
and avoid threats created by digitalization. They perform in-depth research projects,
develop digital transformation strategies, and consult on industry trends andimplementing digital solutions.
During my internship, I was able to assist on three of the larger projects being
worked on at the time, including researching and developing a list of over 200 startups located in the Asia Pacific region for an Accelerator Program ran by Merck (amulti-national Pharmaceutical company), adding hundreds of new data points to theirinternal supplier and case study database, and conducting industry trends andanalytics to help create a portfolio of business leads for a business intelligencecompany.

Merck Accelerator Project

My Home Workstation

43

Cameron Wood
China

Chinese New Year

Dumplings

While this internship wasn't directly related to my field of study, it allowed for me togain a new perspective in the field of health care and pharmaceuticals. I was able toresearch hundreds of start-ups doing new and innovative things in the industry, andin turn enhanced my knowledge in a field that I'm interested in and gained deeper
insights into where it is heading. I now also have knowledge of the consulting, or"business," side of things that I could not have gained through the normal
Engineering Curriculum here at Lehigh.
I was also able to develop some technical skills, like utilizing large databases andsearch engines more effectively to reduce time researching. Alongside this, I wasable to gain confidence in completing projects above expectations independently,
and make professional calls on my own, as there was a 13 hour time difference myteam wasn't always available to answer questions.
Overall, this Virtual Internship was an invaluable experience.

44

Thank you to the donors who make this program possible!

Air Products Foundation

Trisha S. '11G and James
J. Alexy '16P

Evita and Jefferson F.
Allen '67 '97P

Anonymous

Susan K. Archer '82

Kevin E. Augustyn '17

Jessica M. Baier '16

BD (Becton Dickinson)

Elizabeth and Joseph J.
Bailey '80 '14PPeter S. Bailey '92

Barbara and David M.*
Baldwin '51

Christina E. Bauer '15

Jessica M. DeSantis-Berg'03 and Jonathan J. Berg
'03

Beverly and Harold P.
Bitler '64

Lauren E. Bloch '10

Kim and Robert W.
Bohny '84

Gloria H. and Michael G.
Bolton '65 '67G '94P

Elizabeth T. Brinkman '88

Yutong Chang '17G

Jane L. Johnston andTimothy G. Chelius '16P

Maria L. '87 and John R.
Chrin '85 '86 '10P

Kieren E. Connor '16

Joan and Curts Cooke '58'82P '15GP

Doreen M. and Bryan A.
Costantino '14P '16P

Gretchen F. Cusick

Lynne M. '87 and Sean
Davis '23P

Amanda L. and John R.
Day '98

Claudia De Dougherty
and Eugene T. Dougherty'87 '12P '14P

Marianna R. Deal '17P

Terri R. and Charles J.
Delaney '81

William A. Draper Jr. '65

Patricia and Stewart Early'66 '96P

Jennifer Satz Enslin '18P
and Jeffrey D. Enslin '88'18P

Yiyi N. and John C. Evans'66

Nadine S. Elsayed '18

Charlene Y. Fergus '99

Nikola and Todd M.
Freeman '82 '15P

Wayne D. Freese '59

GE Foundation

Linda L. and Peter M.
GilbertBette G. and Stephen F.
Goldmann '66

Christine and Steven H.
Goldthwaite '87

Oscar J. Gomez '18

Judy and Donald M.
Gruhn '49

Alexis L. Haggert '18

Melanie H. Hanft '20

Julia W. '87 '21P and
Raymond G. Held '85'21P

Kaitlyn M. Hennessy '19

June W.* and Leon C.
Holt '48 '85P through theHolt Family Foundation

Katherine J. Howlin '16

Linda P. Huber '80

Lee A. Iacocca* '45 '17GP'69H

The Iacocca Foundation

Ingersoll-Rand Company

Intel Foundation

Elaine B. Ivy '14

Brodi D. Jackson
Borchardt '98 and
Gregory C. Borchardt

Christopher W. Kohler'08Mariah X. Kozub '19

Kelsey LaBosco '16

Matthew M. Lambert '18

Allison L. Land '88 '19P

Farren Leung '18

Harry B. Levine '56 '91P

Hilary J. Lewis '11

I. Henry Lewis '63

Alice E. and Howard T.
Lieberman

Emily M. Linderman

Victor Lopez-Balboa

Sharon O. and James R.
Maida '85 '17P '19P

Rachael M. Martel '16

Haley G. Maruschak '15

Victoria R. McCulley '19

Medidata Foundation

Merrill Lynch & Co.
Foundation, Inc.

Metem Corporation

Hannah and James D.
Miller '64 '67G '87P '90PDavid A. Morrison '18

Amy L. Moyer '12

Ann C. '91G and Vincent
G. Munley '74 '02P '04P
'05P

Barbara and Ronald
Muse '06P

Sarah J. Muse '06

Minh B. Nguyen '18

Rene Obregon '97P

Noah O. Ongoro '14

Tanairy Ortiz '19

Kristin C. Perry '93

Donald R. Phillips '84

Bernardo J. Pontes '03

Bonnie L. and Frank T.
Pratt '65 '66G '03P

PwC

Seneca S. Rasey '17

RBS Greenwich CapitalFoundation

Kathryn Y. and Alan G.
Rieper '62

Ilyana Sangadzhyieva

Casey L. Snyder '18

Robin and Lawrence M.
Statsky '14P

Megan K. and Charles E.
Stevens

Alex P. Tamm '12

Patricia M. and Lawrence
J. Tamm '12P

Ronni and Arthur C.
Tauck, Jr. '53 '79P

The Freeman Foundation

Cheryl A. and Paul D.
Thomas '78

Christine and Vincent R.
Volpe, Jr. '80 '81

Evan R. Vomund '18

Laurence J. Walsh '92

Ryan L. White '14

Arielle K. Willett '15

Huan Xie '17

Angela K. Young '17

Deborah E. Zajac '97(PricewaterhouseCoopers)

For Additional Information: http://global.lehigh.edu/internships
Carol Strange, Program Director: csh205@lehigh.edu(610) 758-3467

OFFICE OF
INTERNATIONALAFFAIRS