Sapporo Disaster
Management Handbook
Definitive Edition

Electronic version

Sapporo has a population of more than 1.9 million.
It has four beautiful, distinct seasons and is blessed with mountains, rivers, andother natural features.
However, beautiful nature is not always friendly.
Strong earthquakes may occur anywhere at any time.
Serious natural disasters caused by major typhoons and local downpours havealso occurred frequently in recent years due to climate change and other reasons.
If a major disaster were to occur in Sapporo now,or if a major earthquake were to occur in the middle of winter,would you be able to act to save your own life?
We must understand both nature’s benefits and disasters,
acquire knowledge to protect ourselves,and change our attitudes towards our lives.
Be prepared for disasters in your everyday life so that you can handle any
disaster risk.
Please improve your disaster preparedness together with the people close to you.

1

Table of Contents
How to use the Handbook

3

Wind and Flood Damage

Disaster management skill check sheet

4

Learn about wind and flood damage

21

When the rain keeps falling22

Act according to the alert level

23

Must do’s when evacuating

24

Preparedness in Normal Times
Check the disaster risk in your local area

5

Protect yourself from sediment disasters

25

Home safety measures

7

Protect yourself from typhoons

27

Preparedness at home

9

Protect yourself from tornadoes

28

Discuss with your family

11

Armed Attacks
Protect yourself from armed attacks

29

Earthquakes
Learn about earthquakes

13

Nuclear Disasters

If a major earthquake occurs

14

Protect yourself from nuclear disasters

What to do outdoors

15

Risks when out and about

16

If it becomes impossible for you to return home

17

Consider staying home

19Life at an evacuation site

2030

Regional Disaster Management andInformation Collection
Regional disaster management

31

How to gather disaster & disastermanagement information

33*Sustainable development goals (SDGs), which were adopted by the United Nationsin September 2015, are development goals to be achieved by the entire
international society, including developed countries, by the year 2030. There are
17 goals and 169 targets.
*The City of Sapporo is promoting initiatives towards the achievement of SDGs.

2

How to use the Handbook
This Handbook contains useful information on how to protect our own lives (self-help) during disasters and to help othersaround us (mutual help), and includes information on preparedness at home and knowledge about disasters.
Use it together with the hazard maps and other publications from the City of Sapporo.
First, check your disaster management skills using the disaster management skill check sheet.
Aim to be the Sapporo King of Disaster Management.

What exactly
should we do to

Let’scheck first.

prepare fordisasters?

Hmm…there
aren’t many items
I can check with

Food stocks
Earthquake-resistant

Emerg
ency
stock

There are manythings we cando right away.

confidence.

home

ng
phò
tay
m
Sổ g thảnrochố appo
S
a
ọ
h

st

Sapporo Bos
ai
Handbook

Measures again
tremors

Regional disastermanagement

Stockpiling

Food stocks

Once I got started,
I have become
concerned about
all kinds of things.
How strange!

Earthquake-resistanthome

Consider it together
and share ideas witheach other!!

Let’s spread these ideas in ourcommunity and workplaces!!

Regional disastermanagementof Disaster Management
Sapporo King
Back to the 1st panelr
togethemehtes
Let’s uHazard maps and other publications from the City of Sapporo

There are Sapporo King ofDisaster Management
quizzes on YouTube.

Flood Hazard Map

3

Earthquake
Management Map

Voluntary Disaster
Management Manual

Disaster Management Ability
for Apartment Buildings

Chec
k

Try to be the Sapporo King ofDisaster Management!

yourability!

Disaster Management Skill Check Sheet
Check

Reference pages

Preparedness in everyday life
ActionKnowledge/information collection

I stock plenty of food and daily necessities.

▶ See p. 9 for details.

I know how to confirm the safety of my family when a disaster strikes.

▶ See p. 11 for details.

I communicate with my neighbors on a daily basis.

▶ See p. 31 for details.

I know what to protect first when an earthquake occurs.

▶ See p. 14 for details.

I implement earthquake-resistant measures for furniture, etc. at home.

▶ See p. 7 for details.

I have enough stocked drinking water for the family(no. of persons x 3 liters x 3 days).

▶ See p. 19 for details.

I have an emergency kit in place.

▶ See p. 9 for details.

I have confirmed with my family what to do when a disaster strikes and what to prepare.

▶ See p. 11 for details.

I participate in emergency training, workshops and other events held in my community.

▶ See p. 31 for details.

I can walk home from my workplace/school (or can stay there overnight).

▶ See p. 18 for details.

I know which outdoor objects are dangerous when an earthquake occurs.

▶ See p. 15 for details.

I know how to prepare when a typhoon is approaching.

▶ See p. 27 for details.

I know about the danger of local downpours and training storms.

▶ See p. 22 for details.

I have checked the flooding risk of my home based on the flood hazard map.

▶ See p. 5 for details.

I know the locations of landslide risk areas in my neighborhood.

▶ See p. 26 for details.

I can collect disaster management and weather information by myself.

▶ See p. 33 for details.

I know what normalcy bias is.

▶ See p. 24 for details.

I know the predicted scale of earthquake damage in the City of Sapporo.

▶ See p. 13 for details.

Read this Handbook and check!

How many items did you check?
0 to 9Future Sapporo King ofDisaster Management
Start with learning how toprotect yourself first!

10 to 13

14 to 17

18

Intermediate

ExpertSapporo King ofDisaster Management

Read the Handbook carefully!

Help people who are in trouble!

Extend the circle of disastermanagement!

4Preparedness in Normal Times
Preparedness inNormal Times

Check the disaster risk in your local area
Sapporo Flood Hazard Map

Inland inundation

FloodsLandslides

The map shows areas with risk of inland inundation and flooding, evacuation sites, and other locations.
It also has a flowchart that allows readers to determine evacuation behavior depending on possible
flooding and other conditions around their homes.

Inland inundation

Supposing flooding due to sewer overflow withrainwater.

Sapporo Flood Hazard Map

Flood Supposing flooding caused by overflowing of rivers with heavy rain.

[The map is color-coded according to the flooding depth][The map is color-coded according to the flooding depth]
10 m or more
5 m – 9.9 m

1–3m

Submergence of the 1st floor /1st floor flooded

3 – 4.9 m

0.5 – 0.9 m
0.3 – 0.4 m
Less than 0.3 m

0.5 – 2.9 m

Water up to an adult’s knee level /Flooding under the floorboards
Less than 0.5 m

Area that has been flooded in the past
Since flooding has occurred in this area in the past, sufficient precautions must
be taken against flooding even at places that are not colored.

Submergence of the 2nd floor /risk that houses will be destroyed and swept
away in some places
Submergence of the 1st floor /1st floor flooded
Water up to an adult’s knee level / Flooding
under the floorboards

Flood-prone areas with risk of building collapse
Area with high flow rate and risk of collapse for wooden buildings (flowing floodwater)

Area outside the area where inland inundation is predicted(area where rainwater is not drained into sewers or outside the city)

Area with risk of ground erosion due to flooding (riverbank erosion)

Area with risk of ground erosion
due to flooding

Sediment disaster warning zone
As of April 1, 2021
It can also be checked on the flood evacuation map (right page).

Sapporo Sediment Disaster
Hazard Map

Submergence of three or more floors /risk that houses will be destroyed and swept
away in some places

Sediment disaster warning zone
As of April 1, 2021
It can also be checked on the inland inundation evacuation map (left page).

Sediment disasters

Sediment disaster hazard maps are created for areas(individual Neighborhood Association Alliances)with designated sediment disaster warning zones.
These maps make it easier to find the locations of
warning zones and evacuation sites.

Sapporo Sediment Hazard Map

Sapporo Earthquake Management Map

Earthquakes

Seismic distribution (intensity), liquefaction risk, and percentage of buildings totally collapsed are
predicted supposing a largest-scale earthquake in Sapporo.
Sapporo Earthquake Management Map

Seismic distribution (intensity)

Predicted seismic
intensity
Intensity 7

5

Liquefaction risk

Percentage of totally collapsed buildings

Likelihood ofliquefaction

Percentage of buildings
totally collapsed (%)
20% or more

Intensity 6 upper

Highly likely

10 to 19%

Intensity 6 lower

Likely5 to 9%Intensity 5 upper

Not likely

1 to 4%

Intensity 5 lower

Highly unlikely

Less than 1%

Sapporo Disaster Management Portal
Preparedness inNormal Times

Disaster information and enlarged hazard maps for each kind of disasters can beseen on the Sapporo Disaster Management Portal.
Sapporo Disaster Management Portal

Hazard map

Users can select the information
they want to check.

Sapporo City Disaster Management App,
“Sonae”
Sonae is a disaster management smartphone app.
Users can receive push notifications with emergency information, findevacuation sites, and experience different danger levels with the app’s
augmented reality (AR) function.
Sapporo City Disaster Management App, “Sonae”
Search for evacuationsites in Sapporo

Map distribution locations:

Flood simulation

SOS notification function

Any ward office, or the Emergency Management Bureau (City Hall 7F)

6

Preparedness in Normal Times
Preparedness inNormal Times

Home safety measures

Causes of injuries in the
Great Hanshin-Awaji
Earthquake

DisasterManagement
ColumnSome 80% of deaths in the 1995 Great
Hanshin-Awaji Earthquake were caused byHome safety measures mean preparedness toprotect lives
To avoid being trapped under collapsed buildings or furniture, it is important

collapsed buildings. Unknown 3%

Building collapse 3%

Many people werealso

injured

by

Other
18%

No. ofsubjects

fallen furniture and130

broken glass.

Glass
29%

to make houses earthquake resistant and anchor furniture. If you cannot

Falling of
furniture,
etc.
46%

escape by yourself, there is risk of being caught in a fire or dying of
Causes of injuries due
to indoor damage

hypothermia in the winter.

Survey on indoor damage caused by the Great
Hanshin Awaji Earthquake, Architectural
Institute of Japan (in Japanese only)

Indoor preparedness
Prevent falling of
hanging lights by
reducing shaking
with chains, etc.

Anchor furniture with fall-prevention
devices (tension poles), stoppers,
etc.

Prepare a household
fire extinguisher.

Attach latches tocupboards containing
fragile items.

Secure TVs with afall-prevention belt
or similar device.

Point to note in Sapporo
Select a heater with anautomatic shut-off function,and do not place flammableitems near it when it’s in use.

Attach adhesive matsor anti-slip covers totable and chair legs.

If you live in an apartment building please also read “Disaster Management Ability
for Apartment Buildings,” which summarizes the potential damage in apartmentbuildings at the time of a major earthquake.
Distribution
locations:

Any ward office, or the Emergency Management Bureau(City Hall 7F)
Sapporo City - Disaster Management Capacity for Apartment Buildings

7

Install a home rechargeable
battery system to prepare
for a power failure due to an
earthquake.

Check the roof fordamage or corrosion.

Install solar panels to
prepare for a power
failure.

Preparedness inNormal Times

Outdoor preparedness
Check if the antenna
is securely fixed inplace.

Check for cracking, corrosion,or termite damage in the walls
and foundation.

Check for the risk offalling
plant
pots,
clotheslines, and otheritems on the veranda.

Check if propane gas
cylinders are securely
fixed in place.

Electric vehicles are expected to
be useful as emergency powersources during a power failure.

Check veranda handrails
for damage or corrosion.

* Power can be supplied from a vehicle
to your home by installing a V2H system.

Check if block fence
walls are reinforced
with metal bars, andif they are damaged.

Subsidy system to make wooden
houses earthquake resistantSubsidy system for removal ofblock fence walls, etc.

Subsidy system for seismic diagnosis/retrofitting

Subsidy for the removal of block fence
walls, etc. that are at risk of collapse

Sapporo City subsidy to make wooden houses earthquake resistant
The subsidy system partially covers the costs required for dispatch of seismic
diagnosis personnel and seismic retrofitting of wooden houses built before May
1981.

Contact:

Sapporo City subsidy for removal of block fence walls
The subsidy system partially covers the cost of removing some block fence
walls, which are at risk of collapse and satisfy certain requirements.

Building Safety Promotion Section, Building Guidance Department, Urban
Renewal and Development Bureau, City of Sapporo

Subsidy system for purchase ofnext-generation vehicles
Sapporo City subsidy for next-generation vehicles

Tel.: 011-211-2867

Subsidy system for installing
renewable energy/energy-saving
systems
Sapporo City subsidy for renewable energy/energy-saving

There are subsidy systems for next-generation vehicles, solar power generation, and other systems that can contribute to the management of disasters and global
warming.

Contact:

Environmental Energy Section, Eco-City Promotion Department,
Environmental Bureau, City of Sapporo

Tel.: 011-211-2872

8
For application periods and other details, see the City of Sapporo website.

Preparedness in Normal Times
Preparedness inNormal Times

DisasterManagement
ColumnPreparedness at home

Importance ofstockpiling

Many people went out to buy water and food
immediately after the 2018 Hokkaido Eastern
Iburi Earthquake, so convenience stores andsupermarkets soon ran out of stock.
Stockpiling is important for avoiding suchproblems in caseof an emergency.

Stockpiling provides peace of mind in case ofevacuation.
The Sapporo City government recommends that residents stock food,water, and other items necessary for living at home for at least threedays or ideally one week. Consider and prepare the necessary things inyour home to survive the inconvenient days after a disaster.

R emember!

A convenience store in Sapporo

Keep a regularly updated stock of supplies
Buy in larger
quantities

Stockpiling is a method of maintaining a regularly updated stockof food and necessities for daily use with a cycle of buying, using,

Eat

Restock

One cycle

and restocking. Eating foods you are used to will also give you
peace of mind even during the stressful time of a disaster.

The following list shows examples of what to stock. Items to stock vary by household.
Check!

Prepare items that are necessary for each member of your family.

Emergency
items

Prepare the bare necessities so that you can evacuate immediately in an emergency.
A backpack that keeps your arms free is convenient for packing emergency items. Try putting it on yourback to see if it’s not too heavy.
It’s good to make it a habit to review your emergency items every time you change your wardrobe for the new season.

Valuables/convenient items

It may not be possible touse electronic money.

Cash (including 10- and 100-yen coins)
Health insurance card
ID document (e.g., driver’s license, passport)
Flashlight/headlamp (one per person)
Whistle or buzzer (to let others know where you are by making a sound)
Utility knife

Slippers

Picnic sheet

Cotton work gloves or leather gloves

Mobile phone charger/mobile battery

Matches or a lighter

RainwearWarm clothes

Portable radio

Portable toilet

Aluminum insulating sheet

TowelsProtective helmet

Food

9

Minimum amount to avoid
making the bag too heavy

HygieneFirst aid kit (band aids, bandages)

Household medicine

Drinking water (500 ml x 2)

Sanitary products

Toothbrush

Change of clothes, underwear, socks

Emergency food/snacks

Antiseptic

Thermometer

Masks

Toiletries

It may become difficult to go shopping for a few days after a disaster, so it’s good to stock daily

Stockpilenecessities for yourself and your family.
Preparedness inNormal Times

Food
Drinking water (3 liters/person x 3 days)

SnacksRetort food, dried noodles, instant noodles

Nutritional supplements

Daily necessities

Point to note in Sapporo

Masks

Antiseptics

Mouthwash

Newspaper

Wet tissues

Plastic bags

Cardboard

Portable gas stove/gas canisters

Lantern

Aluminum foil

Food wrap

Tissues

Portable toilet

Dry shampoo

Packing tape

Portable heater (requires no power source)Coldprotection

Hot-water bottle

Pocket warmers

Warm innerwear (e.g., tights, belly band)

Wool socks

Knitted hat

Caremergency
kit

Refuelfrequently

Toilet paper

Warm clothes

Rain gear/bootsWarm clothes/blankets
Snow traction mat
Tow rope

GlovesEscape hammer

Portable toilet

ShovelJumper cables

Necessary things depending on your family structureand household situation
Infants

The Sapporo City website presents points to note

Baby foodconcerning nutrition and hygiene management, as well as a

Powder/liquid formula

list of necessary items to ensure nutrition for infants andDiaperslactating women.

Sapporo City nutrition guide for infants

Baby wipes

Senior citizens
False teeth
Easily chewable &swallowable food
Adult diapers

Pets

Other
Leash

Glasses

Cage

Contact lenses

Toilet supplies

Hearing aids

Pet food

Prescription records

Keep disaster management items in your workplace locker
Comfortable shoes

Mobile phone charger

Towel

Comfortable change of clothes

Cash (coins)

Wet tissues

10Preparedness in Normal Times
Preparedness inNormal Times

Discuss with your family
You don’t know when a natural disaster will occur, and you may not be with your family when disaster strikes. Discuss withyour family about how to contact each other and what to take in an emergency.

Disaster risk at home andin the neighborhood

How to contact eachother after a disaster

Evacuationsites/routes

Check the disaster risk near your home on
the hazard maps and other materials
published by Sapporo City.

Share information on how to use theDisaster Emergency Message Dial
(171).

Share information on evacuationsites for each type of disaster.

▶ See p. 5 for details.

▶ See p. 12 for details.

If we become separated, let’s evacuate
to the nearby xx elementary school
and meet there.
Boohoo(I can’t drink different milk
from what I usually have.)

Let’s go and check on theold man living by himself
next door.

Sapporo City evacuation sites

We should also keep in mind
the possibility of more severe
damage than the map predicts.

We need to include
medicine and glasses
among the emergency
items.

I’ll help
grandma.

Meow(I can’t go into an unfamiliar
cage.)

11

We should evacuate
quickly as it may taketime.

Dangerous places inside the home

Emergency items and stockpiles

Check if there are any shelves that might fall overand if an exit can be secured at the time of anearthquake.

Check what each family member needs. Make it a habit to checkexpiry dates and review the necessary things for each of thedifferent seasons.
▶ See pp. 9 and 10 for details.

How to contact each other in an emergency
Preparedness inNormal Times

Disaster Emergency
Message Dial (171)

Disaster Message Board(web171)

By phone/mobile phone/smartphone

On the Internet

Information about your condition (a message) can be

You can access the message board site from yourrecorded (registered), and the recorded message canPC, smartphone, or other devices. Information on

be replayed (confirmed) by others. Call “171” andyour condition (a message) can be registered andfollow the guidance.

confirmed by entering the telephone number (canbe a mobile phone number) of the person you

Dial
To record

wish to contact.

To play backEnter the home or mobile phone numberof the person you wish to contact.

Record a message.

web171

Play back a message.

* It can only be used at the time of a disaster.
* Mobile phone carriers have similar message services. See their website for details.

Preparedness for families with pets
It is the owner’s responsibility to make preparations for their pets. Protect your pet after ensuring yourown safety. Since priority is given to saving human lives at the time of a disaster, it may take time forpet relief supplies to arrive. Make the following preparations.

Preparation of stocks▶ See p. 10 for details.

Teach your pet commands such as “come” and “wait” to prepare the pet for evacuation and having to stay at an evacuation site with you.
Daily health management (including vaccination to prevent infections at an evacuation site)
Indication of ownership using a tag or microchip
Securing a place where you can leave your pet in an emergency (e.g., a relative’s home, pet hotel)

For details regarding disaster management for pets, see the Disaster Management
Handbook for Dog and Cat Owners (in Japanese only)

published by the Sapporo

City Public Health Office.
Distribution
locations:

Any ward health center, or the Animal
Welfare & Management Center

札幌市 犬と猫の防災手帳

12

Earthquakes

Check here, too!

Learn about earthquakes.

Sapporo City 4 th earthquake
damage prediction

Earthquakes predicted in Sapporo
The Sapporo City 4 th earthquake damage prediction gives an overview of the damage expected as a result of an earthquake

Earthquakesthat causes largest-scale damage to Sapporo, based on the latest knowledge of earthquakes.

Fault related to the western Sapporo anticline
M6.7 (inland (buried active fault) earthquake)

An inland
earthquake may
occur in Sapporo.

Fault related to the Tsukisamu anticline
M7.2 (inland (buried active fault) earthquake)Max.
intensity 7

Nopporo Hills fault zone
M7.5 (inland (buried active fault) earthquake)
Ishikari Lowland eastern edge fault zone
M7.9 (inland (active fault) earthquake)
Off Tomakomai
M7.5 (submarine (intraplate) earthquake)

Max. intensity of the respective earthquakes

Five potential earthquakes that will cause severe damage in Sapporo
Upper edge of the fault plane

Intensity 7

Intensity 6 upper

Intensity 6 lower

Intensity 5 upper

Intensity 5 lower

Intensity 4

Point to note in Sapporo

Severe damage in winterFires are likely to occur due to the use of heaters

Predicted number of deaths

alive under collapsed buildings, many of them

Summer
Winterin winter. If it takes time to rescue people buried
will freeze to death.

363
936

3975

Deaths due to collapsed buildings/fires
Deaths by freezing after being buried alive under collapsed buildings(assuming that all those buried will freeze to death before being rescued)

Until lifelines can be used
If an earthquake occurs in winter, work efficiency for the
restoration of lifelines is expected to be significantly lower

Electricity

Telecommunications

Water andsewerage(city gas)compared to summer. The maximum expected number of days

7 days7 days27 days

40 daysGas

required for restoration are as follows:

13

Damage to buildings

Evacuees to evacuation sites

Elevators that stop withpassengers inside

Approximately 15,000 buildings
will be completely destroyed.

Approx. 90,000

Approx. 4,600(together with 8,000 pets)

One out of four elevators will stop!

Stranded commuters Damage to the economy
Approx. 116,000

Direct damage

Approx. 2.7 trillion yen

Earthquakes

If a major earthquake occurs
Imagine on a daily basis what you will do to protect your life in an emergency.
Although we don’t know when an earthquake will occur, it is assumed that a severe earthquake with a seismic intensity ofEarthquakes

7 on the Japanese scale may occur in Sapporo.
It is important to imagine on a daily basis what you will do to protect your life when an earthquake occurs.

An earthquake
has occurred!

What to do indoors

The first priority is to protect your own life.
Ensure your safety at a place where nothing falls,
collapses, or moves.

Be careful ofaftershocks.

When the tremors stop
Put shoes on toprevent foot injuries.

Secure an exit by
opening a door
or window.

Collect informationfrom the TV, radio,or smartphone.

If there is a fire,
extinguish it.

Turn off the
breaker andgas mains.

▶See pp. 33 and34 for details.

Shelter at home

Decision to evacuate

Going outside
to evacuate

It is dangerous to stay at homein the following situations!
· You cannot live in your home due tocollapse or other reasons· Your neighborhood is in danger due to· Use stock at home.

fire, gas leakage, or other reasons.

· Be ready to evacuate at any time

· Evacuation information has been issued

as there is risk of aftershocks
and fires that spread.
· Help each other as neighbors.

If you think it’ssafe to stay home

If you think it’s
dangerous tostay home· When evacuating, watch out
for falling objects, for things
under your feet. and forcollapsing block fence walls.
· Take emergency items with you.
· Do not evacuate in a car, as it will bein the way of emergency vehicles.
· Inform your family where you evacuate
to via the Disaster Emergency Message
Dial or other means.

14Earthquakes

What to do outdoors
Don’t run out into the street
in a hurry.

Earthquakes

If you run out without looking both ways,
you risk getting hit by a passing vehicle.

Point to note in Sapporo

Be careful of snow fallingfrom buildings.
There is a danger that snow may fallfrom roofs due to movement caused byan earthquake in winter.

Protect yourself fromfalling objects.
Be careful of signboards, pieces ofglass, and other falling objects.

Be careful of objects that
may fall over.
Stay away from block fence walls,
vending machines, and other large
objects that may fall over.

Don’t go near power lines.
Don’t go near power lines thathave been cut and are hanging.
Never touch them.

An earthquake alert is a signal
to protect yourself.
An earthquake alert is issued as soon as possible to

Plink,
plink

Meteorological
Agencyareas where tremors of intensity 4 or stronger are
expected after the Meteorological Agency predicts astrong tremor of intensity 5 lower or stronger. If you
see or hear the alert, stay calm and ensure your own
safety.

15

Earthquake
early warning

Plink,
plink

Earthquakes

Risks when out and about
There are many things that can protect you just from being aware of them.
Earthquakes

If a major earthquake occurs when you’re out and about…
Think about potential risks and what to do yourself.

Reduce speed
gradually.
Turn on the hazard
lights.
Stop the car as close
as possible to theshoulder of the road.

Flicker, flic

ker

Car

Train

ƔIf you slow down too quickly, it may cause a rear-end crash. Turn on the hazard lights
and reduce your speed gradually. Stop your car on the left side of the road, turn off theengine, and wait until the tremor stops.
ƔIf a major earthquake occurs while you are driving, it will become difficult to drive as
you may not be able to drive straight or feel pressure from below.

As a train will be brought to an
emergency stop when a strong tremor
is sensed, there is a danger thatpassengers may bump into each otheror fall down.

Station

Underground mall

OfficeMove close to a nearby pillar to protect
yourself from falling objects and toprevent yourself from falling off theplatform. In the case of a subway station,
there is risk of panic as people will hurry
to get to the ground.

As many people will panic due to power
failure and rush to emergency exits, there
will be a danger of falling and otheraccidents. Stay calm, protect yourself
from falling objects, and wait near a pillar
or wall until the tremor stops.

Copiers and other machines with
unfixed wheels may move in an
unexpected direction. If one hits you, it
may cause a serious injury.

If you feel a major earthquake near a sea or river, evacuate immediately.
For details, see the Sapporo City tsunami hazard map.
Distribution
locations

Any ward office, or the Emergency
Management Bureau (City Hall 7F)

Sapporo City Tsunami hazard map

16Earthquakes

If it becomes impossible for you to return homeAnyone may become a stranded commuter.
At the time of the Great East Japan Earthquake in May 2011, approximately 5.15 million people in the metropolitan area were

Earthquakes

unable to go home due to the suspension of public transport and other reasons. There were also many stranded commuters in
downtown Sapporo after the 2018 Hokkaido Eastern Iburi Earthquake, resulting in the opening of temporary accommodation
facilities for them.

R emember!

Don’t go home all at once!
If many people try to go home immediately after the occurrence of a major earthquake, thereis the danger of a stampede due to congestion, as well as the obstruction of emergency
vehicles and lifesaving and rescue activities. Please remember not to start moving
immediately after a disaster without a very good reason, and to cooperate to reduce thenumber of people trying to go home all at once.

Consider behavior patterns based on the time of day in advance.
When commuting

At the workplace (school)

When you are going home

· If you’re near your home, go back home.

· If the facility is safe, wait there.

· Return to your workplace (school).

· If you’re commuting and near your workplace· If you are outdoors, wait in a safe place· If you are on your way home and near your(school), keep yourself safe at your workplace

nearby.

home, ensure your safety at home.

(school).

Securing means of safety confirmation/information collection
Since many people make phone calls after a disaster, it will be difficult to get through to eachother in disaster-stricken areas. It is important to determine how to contact your workplace
and to confirm the safety of your family in advance. Prepare multiple means ofcommunication as you may not be able to use the telephone or email due to a power outage.

How to confirm someone’s safety
Check how to use the Disaster Emergency Message Dial (171).
▶ See p. 12 for details.

17

Be careful when you walk home.
After securing your own safety and confirming the safety of your family, obtain
precise disaster management information from the radio or Internet.
Once things settle down around you and the safety of roads and other places
has been confirmed, carefully consider walking home.
It is also important to keep sneakers or other comfortable shoes in your locker
at work in preparation for possibly having to walk home.

Earthquakes▶ See p. 10 for details.

Use of support stations for people walking home
People walking home after a disaster can receive support at convenience stores and other shops in the city, based on anagreement with the Hokkaido government. Cooperating shops are marked with a yellow sticker.
Details of support provided at support stations for people walking home (cooperating shops)ඹ Provision of drinking waterය Use of toilet

ර Provision of road and other information

Find this sticker
after a disaster!

Cooperating shop sticker

Use of a temporary accommodation facility
Temporary accommodation facilities* open around Sapporo and Odori
stations when there are people having difficulty going home due to thesuspension of public transport systems caused by major earthquakes orother disasters.
The opening status of facilities can be checked on the Sapporo City website
and Sapporo Disaster Management Portal.

*Temporary accommodation facilities accept people who have difficulty going home temporarily
until they can go home.

People staying at a temporary accommodation facility after
the 2018 Hokkaido Eastern Iburi Earthquake

Recommendations for corporate disaster management
Business owners are advised to consider securing waiting spaces and stockpiles in their facilities so that
employees and visitors will be able to stay there for a certain period until transport services are resumed.
For details, see “Recommendations for corporate disaster management.”
Distribution
locations

Any ward office, or the Emergency Management Bureau(City Hall 7F)
Sapporo City Recommendations for corporate disaster management

18

Earthquakes

Consider staying home
Prepare for suspension of lifelines
If your house didn’t collapse and you can stay home without problems, consider staying home using stockpiles. It can also

Earthquakes

reduce the stress of living with other people and the risk of infection.

Start with stockpilingat homeWater disruption
There are emergency water tanks in Sapporo to secure drinking water after
disasters. Check your nearest water supply base.
Sapporo City Water supply bases

If water is disrupted
If there is no stock of water at home, you can take clean containers with lids to awater supply base or other water stations to obtain water.
If residents of an apartment building cannot get tap water due to power failure orother reasons, water may be supplied on the premises. Check the Sapporo City
website for details.
It is advisable to stock 3 liters of water per person x 3 days. It is also

Sapporo City Water supply during a power failure

safe to fill the bathtub with water to secure water for use at home.

*If you have young children, be careful to prevent them from drowning in the stored water.

Gas disruption
City gas and LP gas systems have a device that automatically stops gas flow
when an earthquake of intensity 5 or higher is sensed (intelligent gas meter).
If you open the gas supply and there is no gas smell, you can restore gas byfollowing a simple procedure. Check how to restore gas at your home andother matters that need attention at the time of a disaster.

Restoration of gas supply

Power outages
ƔApproximately 60% of fires due to earthquakes occur at the time whenpower is restored after an outage. To avoid electrical fires, turn off the
breaker when evacuating.
ƔPrepare a mobile battery. Mobile phones and smartphones are important forcontacting family members and obtaining information after a disaster. Powerconsumption can be reduced by putting your device in power saving mode.

Residents lining up to use a charging service (Sapporo City Hall)Power outage lasted for several days throughout Sapporo after
the 2018 Hokkaido Eastern Iburi Earthquake.

19

ƔIf a power failure occurs mid-winter, it will not be possible to use heaters that
require power sources. Prepare a portable heater that can be used without apower source or a portable gas stove to prepare warm meals.

Earthquakes

Life at an evacuation site
If it is difficult to stay home due to the impacts of a disaster, check where there is an evacuation site that is open, and go there
after preparing everything you need. Opening status of evacuation sites can be checked on the Sapporo Disaster Management
Portal.

Earthquakes

What to know before going to an evacuation site
Living in an evacuation site is inconvenient. It is important that everyone is kind and sympathetic with each other. Rememberthat everyone lives there with anxiety. Bring the necessary things yourself wherever possible as relief supplies are limited.

Point to note in Sapporo

Sharing of roles

Thorough measuresagainst the cold

Follow the rules whenusing toilets

Thorough anti-crime
measuresAll evacuees are involved in theIt may become very cold in an

Some people refuse to drink water

Since many strangers have access tomanagement of the evacuation site.

evacuation site in winter or due toand become dehydrated because

evacuation sites, please keep cash,

To stay there comfortably and avoid

weather conditions or power outages.

they hesitate to use dirty toilets.

your ID, and other valuables with you

putting an excessive burden on

Take as many warm clothes andFollow the rules when using toilets.

at all times. It is also advisable to act

certain people, share roles and help

thermal items as possible.

each other.

together with other people wheneverpossible.

Q&A Check here for answers to frequently asked questions!
Q. Will I get relief supplies even if I stay home?
A. Even if you stay home, you will be able to receive the necessary supplies if you cannot get them yourself. However, since
supplies are limited and there are some people at evacuation sites who have completely lost their homes, it is important tostockpile enough supplies to cover your needs at home.

▶ See p. 12 for details.
Q. Can I evacuate with a pet?
A. You can bring your pet to evacuation sites run by the City of Sapporo. However, pets cannot enter gyms or other spaces
where evacuees gather. You must keep your pet as your own responsibility in a predetermined pet space. Be sure to bringpet supplies and food with you. You must also manage your pet and carefully clean and dispose of pet waste to avoid
trouble.

Point to note in Sapporo

A video on the opening of evacuation sites by Sapporo
City is also available.
Sapporo City Evacuation site Video on opening/management

20Wind and flood damage

Learn about wind and flood damage
The downtown Sapporo area was developed on the alluvial fan formed by the Toyohira and other rivers. There are many rivers,
and although river improvements have been promoted, the alluvial fan is potentially prone to flood damage. Large typhoons
have also caused severe damage in Hokkaido in recent years due to the influence of climate change. Learn about, and prepare
for wind and flood damage.

Past cases of wind and flood damage in Sapporo
Local downpours in August 1981

Typhoon no. 18, September 2004

A local downpour due

The typhoon that moved up

to a low-pressure front
and another caused by
Typhoon no. 15 twonorth on the sea west of
Hokkaido caused a storm

Wind and flood
damage

weeks

later

with gusts of up to 50.2
m/sec. and many roadsidecausedtrees in Sapporo fell.

major flooding.
Toyohira River (photo: Hokkaido Regional
Development Bureau, Ministry of Land,
Infrastructure, Transport and Tourism)

Fallen trees (Chuo-ku, Sapporo)

Damage: 1 death, 1 injured, 13 buildings collapsed
entirely or partially

Damage: 4 deaths, 92 injured, 12 buildings collapsed
entirely or partially

Local downpour, September 11, 2014
Heavy rain fell due to a stagnant low-pressure system over the sea west of Hokkaido, and the first “heavy rain emergency warning” inthe prefecture was issued in Sapporo. It was a record-breaking downpour with more than 50 mm hourly rainfall mainly in Minami Wardand more than 200 mm in 24 hours in some areas.
No casualties

Severity and frequency ofnatural disasters haveincreased throughout Japan.
Damage in Asakura City
(photo: Asakura City, Fukuoka)

The influence of the seasonal rain
front and Typhoon no. 3 caused
local downpours, and a heavy rain
emergency warning was issued in
Shimane, Fukuoka, and Oita.

Downpour in Hokkaido in 2016
Downpour in northern Kyushu in 2017
Downpour in July 2018

Flooding due to a levee breach of the Sorachi River(photo: Hokkaido Regional Development Bureau,
Ministry of Land, Infrastructure, Transport and Tourism)

Multiple typhoons successively
hit Hokkaido and caused riverflooding and sediment disasters
mainly in eastern Hokkaido.

Typhoon in east Japan in 2019
Downpour in July 2020
Damage in Nagano City
(photo: The Nippon Foundation)

An intensified typhoon caused
record-breaking heavy rains in
Kanto, Koshinetsu, Tohoku, andother regions, resulting in severe
damage with 99 deaths.

21

Local downpours occurred in
Kyushu, Chubu, and otherregions. A nursing home in
Kumamoto was submergedand 14 residents were killed.
Damage in Hitoyoshi City
(photo: National Research Institute for Earth Science and Disaster Resilience)

Landslide damage in Hiroshima Prefecture(photo: Hiroshima City Fire Bureau)

River flooding and sedimentdisasters occurred over wide
areas and simultaneously, mainly
in western Japan, causing severe
damage with 224 deaths.

Wind and flood damage

When the rain keeps falling
Gather weather information in a proactive manner
If rain keeps falling and a weather warning is issued, be prepared to evacuate.
Obtain weather and disaster management information yourself to use as the basis for the▶ See pp. 33 and 34 for details.

decision to evacuate.

Hourly rain intensity scale
20 to 30 mm(heavy)30 to 50 mm(violent)

50 to 80 mm(very violent)

80 mm or more
(torrential)

The sound of rain makes it
hard to hear people talking.

Drenching rain
Even people with an umbrella
get wet.

Roads become like rivers.

Splashing water makes the air
misty, causing poor visibility.

There is a suffocating andterrifying feeling of pressure.

Wind intensity
10 to 15 m/sec.
(somewhat strong)

15 to 20 m/sec.
(strong)

20 to 30 m/sec.
(very strong)

30 to 35 m/sec.
(ferocious)

35 m/sec.
(ferocious)

It’s impossible to hold anumbrella.

It’s impossible to walk against
the wind and some people fallover.

Thin tree trunks break.
Signboards fall and theirpieces are scattered.

Moving trucks get overturned.

Trees and utility poles fall.
Block fence walls collapse.

What is a torrential
downpour?
A torrential downpour is heavy
rain that continues for hours as
thunderstorm clouds keep
forming and intensifying at thesame place due to the
influence of weather fronts andlow-pressure areas, as well asof rain-prone topography.
Such downpours cause riverflooding and landslides every
year.

DisasterManagement
ColumnLocal downpour in August 1993
(photo: Kagoshima City)

What is a training storm?

A training storm is an area ofrain with intense precipitation
caused by rows of rain clouds
that form one after another andthat pass through or stay inalmost the same position forhours. It caused downpours inJuly 2020 and other times.

A training storm
area where therisk of a heavy raindisaster is rapidly
increasing

High resolution precipitation nowcast(provided by the Meteorological Agency)

When the risk of a disaster caused by training storms is increasing
rapidly, the meteorological observatory issues information on
extremely heavy rainfall.

22

Wind and flood
damage10 to 20 mm(somewhat heavy)Wind and flood damage

Act according to the alert level
Protect yourself
When the flooding or sediment disaster risk increases, the Sapporo City
government issues evacuation information and calls for evacuation. However, it isAlert level5

important to make your own decision on evacuation based on a variety ofdisaster management and weather information.
Alert level

Understand the relationship between the five warning levels andAlert level

Alert level

2

Alert level

1

Reconfirm your evacuationroute and emergency
items on hand.

Collect disaster information
and be prepared for an
emergency.

Disaster management
and weather information

Early warning
information

Disaster management
and weather information

Flood warning information
Heavy rain and flood warning

Start evacuating based on your household composition!

Wind and flood
damage3

Evacuation information

Evacuation
order

Evacuation information

Evacuation ofelderly people, etc.

Everyone should
evacuate from dangerous
places when Alert Level 4
is issued!

Evacuate elderly people
from dangerous places!

There is high risk of adisaster.
Everyone should evacuatefrom dangerous places.
Elderly and disabled persons
and their assistants should
start evacuating as theyneed more time to evacuate.

Leave immediately if you
are in a sediment disasterwarning zone.

Disaster management
and weather information

Heavy rain and flood warning
Flood warning information

Disaster management
and weather information

Landslide warning information
Flood warning information

Evacuation information

Everyone should evacuate from dangerous places when Alert
Level 4 is issued!

4what action to take so that you can evacuate before it’s too late.

Emergency
safety measures*Your life is in danger!
Ensure your own safety
immediately!

Escape to an upper
floor that will not be
submerged.

Escape to a roomaway from cliffs(that may cause
landslides).

Escape to a tall androbust building.

Disaster management
and weather information

Heavy rain emergency warning
Flood emergency warning*Alert Level 5 (emergency safety measures) is issued when a disaster has actually occurred or is about to occur. Don’t wait for a level 5 alert, but instead evacuatefrom a dangerous place when Alert Level 4 (evacuation order) is issued or earlier.

Evacuation Evacuation means to avoid danger. If you are in a safe place, you don’t need to evacuate.
༃Sheltering at home

༄Evacuation(When you are certain that yourhome is safe)(When you are not certain about thesafety of your home)

You can stay home if you areprepared well enough to stayIt’s safe
here!

until the flood subsides.
Maximum estimated flood depth

Don’t hesitate to evacuate to a
designated emergency evacuationsite or to the home of a relative or
acquaintance in a safe place.

Certain conditions must be satisfied to shelter at home.
For details, see “Disaster management note for our home” in the Sapporo City
Flood Hazard Map.

23

Sapporo City Flood hazard map

Wind and flood damage

Must do’s when evacuating
DisasterManagement
ColumnIt’s stillokay.

Normalcy bias obstructs evacuation

Normalcy bias is a psychological state of denial of the danger of a disaster due to anassumption that prevents recognition of an emergency. This state of mind delays evacuationand some people may even fail to escape.

Points to note when evacuating

Only take the minimum
essential items.

Use a long stick
as a guide.

People cannot walk freely in water. It’s very

Wind and flood
damageKeep your hands free by putting
your belongings in a backpack.

When water is above your knees
dangerous to evacuate when the water
depth exceeds 50 cm. Even a depth of 20 cm
may make it difficult to walk.

Watch your step carefully so
you don’t fall into a ditch or
manhole.

Never wear rain boots.
Boots become heavy andrestrict your movement whenwater gets inside. Wear
comfortable sneakers.

Check your house
before evacuating.

Early voluntaryevacuation

Evacuate in a pairor group.

Dangerous ways toevacuate

Be sure to turn off the gas
mains and electricity breaker,

If you feel danger, don’t hesitate,
but evacuate voluntarily.

When evacuating together withyour family, tie yourselves together

When roads are submerged,

put out any fires, and lock up
before evacuating.

with a rope to avoid being washedaway.

it’s dangerous to evacuateby car or bicycle.

Places that need special attention
Rivers andcanalsUnderpasses

UndergroundspacesNever go close to ariver or canal as there
is a risk that a strong
waterflow may begenerated.

Do not drive into anunderpass as there
is a risk of water
pooling in it.

Such spaces are likely tobe submerged. There is arisk that people will fail toescape as doors cannot
be opened due to waterpressure.

24

Wind and flood damage

Protect yourself from sediment disasters
Be careful of sediment disasters caused by typhoons and heavy rains.
Floods, sediment disasters, tornadoes, and other types of wind and flood damage occur frequently between early summer
and autumn every year in Japan, due to the influence of typhoons and seasonal fronts that approach and hit the area around
Japan. Since the destructive force of sediment disasters is especially large, it is not necessarily safe to stay indoors. Be
prepared to evacuate early and appropriately when there is a risk of a sediment disaster.

Types of sediment disasters
Debris flow

Landslide

Sudden collapse of a steep slope

Large amount of sediment flowing out
from a valley all at once

Sliding of a slope over a wide area

Wind and flood
damageSlope failure

Precursors

Water springs out from the slope.

River water becomes muddy and trees
float down the river.

Mountain streams become muddy.

There is a sprinkling of small rocks falling.

The river’s water level falls suddenly
even though it’s still raining.

The ground cracks or collapses, trees tilt.

ing
Rustl

Cracks form on the slope.

25

Voom

The mountains rumble.

Voom

The ground and mountains rumble.

* In the case of a landslide, it may be quite a long time between the precursor and the actual occurrence.

Checking dangerous places around your home
▶ See p. 5 for details.

Check areas with a risk of a landslide (landslide warning zone) in advance.

Points to note when evacuating
If sediment disaster warning information (equivalent to Alert Level 4) is issued in your area, pay attention to the evacuation
information issued by the Sapporo City government, inform your neighbors and evacuate to a nearby evacuation site or othersafe place. Elderly, disabled, and other people who take more time to evacuate should evacuate early (e.g., when Alert Level 3“evacuation of elderly people, etc.” is issued).

R ememb▶ See p. 23 for details.

er!

Wind and flood
damageEvacuate if a sediment disasteroccurs!

Recognize precursors andevacuate earlyDon’t pass through a sedimentdisaster warning zone

A sediment disaster is a natural disasterthat is highly likely to affect human lives. If
there is risk of a sediment disaster,evacuate immediately.

There may be precursors of a sedimentdisaster. If you recognize any precursor,
evacuate immediately.

When evacuating, avoid passing through asediment disaster warning zone. It is
important to check dangerous zones inyour neighborhood on a daily basis.

When it is difficult to evacuate, go to
the second floor of a robust building
If it is impossible to evacuate to an evacuation site, evacuate
to the second or higher floor of a nearby robust building. If
this is also difficult, move to a safer place in your home (e.g.,a room away from cliffs or the second floor).

Hokkaido sediment disaster warning information system
When risk of a sediment disaster increases due to heavy rain, the Hokkaido Government
and the Meteorological Agency jointly issue sediment disaster warning information.

Check here, too.

Obtain this information and use it to evacuate early.

Hokkaido Sediment disaster warning information

26

Wind and flood damage

Protect yourself from typhoons
You can know in advance when a typhoon is approaching.
Prepare for it in advance!

Typhoon Information

Once a typhoon approaches or hits an area, it will cause windstorms, heavy rain,
sediment and other severe wind and flood damage. Collect weather forecast anddisaster management information and be prepared early for a disaster.

Check!

Preparedness inside your house

Wind and flood
damageRecheck emergency items andstocksPrevent scattering of
window shards

Secure water

Adjust outing schedule

Confirm the locationof an evacuation site

Charge your smartphone,mobile battery, etc.

Check!

Preparedness outside your house

Close the shutters

Clean ditches and gutters(reinforce them if necessary)

Bring potted plants and bicycles
inside(securely fix things in place if theycannot be brought in)

DisasterManagement
ColumnBe careful of the right side of
the course of a typhoon!

Wind on the right side of the course of a typhoon is said to be especially strong, as the
movement of wind blowing counterclockwise into the typhoon and wind that moves thetyphoon overlap. Also check the forecast with a focus on the positional relationshipbetween the typhoon’s course and Sapporo.

27

Danger ofstrong wind

Wind and flood damage

Protect yourself from tornadoes
DisasterManagement
ColumnQuick thinking is important as tornados occur
unexpectedly!
It is said that a condition where a tornado is likely to occur cannot be
expected until one hour before its occurrence. If a tornado is approaching,act immediately to protect yourself.
The current weather conditions arelikely to give rise to a tornado.

(photo: Saroma Town)

Threat of a tornado in Hokkaido

Tornado warning information

Thunder(updated hourly)

Warninger!

Signs of approaching thunderclouds
that have formed
R umBlack clouds approach andthe surroundings suddenly
become dark.

Wind and flood
damageR ememb

Be careful if you notice signs of thunderclouds approaching.

On November 7, 2006, a large tornado occurred in
Saroma, Hokkaido. It blew away large trucks andkilled nine people. Some things were blown up to
20 km away.

Ensure your own safety immediately!

ble

A crack of thunder is heardor lightening is seen.

Cold wind begins to blow.

Large drops of rain or hailstart falling.

Protecting yourself indoors
Move to the basement
or a room on the first(ground) floor without
windows.

Close windows andcurtains and stayaway from windows.

Hide under a sturdy
desk or table andprotect your head.

Don’t evacuate to ashed, garage or prefabbuilding that is likely to
be blown away.

Utility poles andtrees may fall over.

Protecting yourself outdoors
Evacuate to a nearby
robust building.

28Armed Attacks

Protect yourself from armed attacks
A ballistic missile is expected to reach its destination soon after it is launched. If a missile is likely to fall on Japan, J Alert(national instant warning system) is used to transmit emergency information from the national government by emergency
alert email or other means.

R ememb

DisasterManagement
Columner!

Ballistic missile thatpassed over Hokkaido

Emergency
information isprovided with
J Alert.

Armed Attacks

If there is a possibility that a ballistic missile will fall on Japan, an

A ballistic missile that was launchedemergency alert email will be sent to mobile phones andfrom North Korea at around 5:58

smartphones. If you receive a message, stay calm and evacuate

a.m. on August 29, 2017, passed over

immediately according to the situation.

Hokkaido only ten minutes after
launch.

What to do when a ballistic missile falls
If a ballistic missile falls, the blast and broken pieces may cause severe physical damage.

If you are outdoors

If there are no nearbybuildings

If you are indoors

Evacuate to a nearby building (a robust

Take cover or lay down on the groundand protect your head.

Stay away from windows or move to aroom without windows.

one if possible) or underground.

Civil protection portal site
To protect yourself from armed attacks and terrorism

Check here, too.
Cabinet Secretariat
website29

This site summarizes matters that people should pay attention to.

Civil protection portal site

Nuclear disasters

Protect yourself from nuclear disasters
Even if a nuclear disaster occurs at the Tomari Power Station, it is important to remain calm and gather accurate information.

Sheltering indoors

Restrictions on food andfluid intake

If a nuclear disaster occurs, check the

If an order to shelter indoors is issued, go

Food and fluid intake may be restricted

information provided by the national,
prefectural, and city governments using
various means.

inside your home or other building
immediately and avoid going out as far as
possible.

depending on the emission amounts ofradioactive substances. Stay calm andfollow the provided instructions.

භ Obtain accurate information and do not
act based on rumors or speculations.

භ Close doors, windows, and fans to shutoutside air out as much as possible.

භ Do not consume food or fluids that may
be contaminated.

භ Avoid using the telephone unless it isurgently essential.

භ Gather information on matters that
require attention concerning shelteringindoors and wait for new instructions.

භ Food and fluids stored at home frombefore the occurrence of a disaster are
safe.

Nuclear disasters

Information collection

Positional relationship between Sapporo and the Tomari Power Plant
Zones where intensive measures against
nuclear disasters are taken under the Hokkaido
Regional Disaster Management Plan

80km

PAZ

50km

Precautionary Action Zone

භ Zone where evacuation and other precautionary measures aretaken from the stage before the release of radioactive
substances (area within a 5 km radius of the Tomari Power Plant)

30km

භ The target municipalities are Tomari, Kyowa, and Iwanai.

Tomari Power Plant
5km

Sapporo

UPZ

Urgent Protective Action Planning Zone

භ Zone subject to sheltering, evacuation, and temporary
relocation measures (including precautionary ones) in aphased manner (area within a 5 to 30 m radius of theTomari Power Plant, excluding PAZ)
භ The target municipalities are Tomari, Kyowa, Iwanai, Kamoenai,
Suttsu, Rankoshi, Niseko, Kutchan, Shakotan, Furubira, Niki,
Yoichi, and Akaigawa.
*In reference to the accident at the Fukushima Daiichi Nuclear Power Plant associated with the Great East Japan Earthquake in March 2011, the entire
Sapporo area has been designated as a target area of disaster management measures under the Sapporo City Regional Disaster Management Plan.

30

Regional Disaster Management andInformation Collection

DisasterManagement
ColumnRegional disastermanagement

After the Great Hanshin Awaji Earthquake in 1995,
approximately 80% of rescued people were
rescued by their family members and neighbors.

Disaster management involving the entire community
When a major disaster occurs, disaster management organizations may not
be fully functional due to traffic disruption and other reasons. In such a situation, a community-wide cooperation system would be dependable. Active
participation in community disaster management activities will help you
protect your family and home.

©Kobe Shimbun
Neighbors cooperating to rescue residents from acollapsed house

First, communicate with your neighbors.
By getting acquainted with your neighbors, you can help each other andstay at ease in an evacuation site after a disaster. Communicate with yourneighbors by saying hello on a daily basis and participate in neighborhood association events.

Participate in disaster management
drills.
Regional Disaster Management
and Information Collection

You will be able to stay calm and act appropriately and effectively after adisaster by actually experiencing disaster management drills, and byacquiring knowledge on the characteristics of disasters and how to deal
with them.

Help each other in the community.
Many residents in Sapporo such as senior citizens, people with disabilities, expectant and nursing mothers,
and non-Japanese people will require support with assessment of the situation and evacuation after adisaster. Think what you can do for people who need post-disaster support in your neighborhood after
ensuring your own safety and that of your family.
Sap p o r o Ci t y Di s ast er Su p p or t Han d b o ok

Evacuation support for persons requiring special assistanceSee the Sapporo City website for details.
Distribution Any ward office, or the Health & Welfare Bureau
locations:(City Hall 3F)
Sapporo City Evacuation support

31

XX Neighborhood Association

Work in a voluntary disastermanagement organization.

Voluntary disaster management
organization

A voluntary disaster management organization isformed by volunteers who perform activities toprevent/mitigate harm in case of a disaster based on
the principle of “protecting our own area ourselves.”
In Sapporo, neighborhood associations and residents’associations take the lead to form voluntary disastermanagement organizations in all parts of the city.

Subsidy system for disastermanagement materials/equipment

Training of disaster management
leaders

Sapporo City Subsidy system for disaster management materials/equipment
To support voluntary disaster management activities, Sapporo City
provides materials and equipment necessary for fire extinguishing, rescue,and relief activities by neighborhood associations forming voluntarydisaster management organizations.

For inquiries, contact:

Sapporo City Training for disaster management leaders
Sapporo City provides training for disaster management leaders who playa central role in promoting voluntary disaster management activities byneighborhood associations.

General Affairs & Planning Section, Citizen Affairs Department of Ward Offices

Chuo Ward Office General Affairs & Planning Section Tel.: 011-205-3205

Toyohira Ward Office General Affairs & Planning Section

Tel.: 011-822-2405

Kita Ward Office General Affairs & Planning Section Tel.: 011-757-2403

Kiyota Ward Office General Affairs & Planning Section

Tel.: 011-889-2006

Higashi Ward Office General Affairs & Planning Section

Tel.: 011-741-2409

Minami Ward Office General Affairs & Planning Section

Tel.: 011-582-4706

Shiroishi Ward Office General Affairs & Planning Section

Tel.: 011-861-2405

Nishi Ward Office General Affairs & Planning Section

Tel.: 011-641-6921

Atsubetsu Ward Office General Affairs & Planning Section

Tel.: 011-895-2419

Teine Ward Office General Affairs & Planning Section Tel.: 011-681-2425

Regional Disaster Management
and Information Collection

Voluntary Disaster Management Manual
Use the Voluntary Disaster Management Manual as a guide for voluntary community
disaster management activities.
Activities in normal times
Distribution
locations:

Activities at the time of a disaster

Preparedness in everyday life, etc.

Any ward office, or the Emergency
Management Bureau (City Hall 7F)
Sapporo City Voluntary Disaster Management Manual

Improve the disaster management ability of the community using
a community disaster management plan!
Based on the lessons learned from the Great East Japan Earthquake in2011, the importance of self-help and mutual help was recognized andthe community disaster management plan system was established in
2013. Sapporo City supports the development of community disastermanagement plans by local residents and other parties.

Sapporo City Community disaster management plans

32

Regional Disaster Management and Information Collection

How to gather disaster & disastermanagement information
When disaster strikes, useful information to decide one’s actions is provided through various media.
Collect information yourself and use it for appropriate evacuation.
DisasterManagement
ColumnBe careful of false information
related to the disaster.

Map
ard
Haz

False information is spread through social networks
and other media at times of disasters, causing
unnecessary confusion. Collect information provided
by Sapporo City and other public organizations.

It’s important to collect information yourself.

Be careful not to be fooled by false
information.

Gather information via the Internet
Sapporo Disaster Management Portal
Emergency information

Evacuation information

Weather information

Information on the opening of evacuation sites

Timely information on the weather, rivers, earthquakes, and the wind and flood damage in the city can bechecked on the dedicated pages.

Evacuation and weather
information in Sapporo canbe checked.

Disaster management-related links
can be checked.

Regional Disaster Management
and Information Collection

Target areas can bechecked on maps.

The information you wish to see can be selected.
Information on evacuation, precipitation, waterlevel, sediment disaster risk, opening of evacuationsites, etc.

Sapporo Disaster Management Poral

Meteorological Agency

Meteorological Agency

Hokkaido

Kikikuru

Nowcast(Risk distribution of heavy
rain/flood warnings)(Raincloud movement,
thunder, tornadoes)

Hokkaido sedimentdisaster alert
information system

Kikikuru

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NowcastHokkaido sediment disaster alert information system

Gather information from the TV
NHK G, data broadcastingby various stations

You can check the weather and disaster information bypressing the “d button” on your TV remote controller.

J:COM Sapporo

Gather information from the radio
AM radio

NHK 1 (567), NHK 2 (747), HBC (1287), STV (1440)

FM radio

AIR-G’ (80. 4), NORTHWAVE (82. 5), NHK FM (85. 2)

Community FM

Radio Karos Sapporo (Chuo Ward, 78. 1), Radio Nostalgia (Chuo Ward, 78. 6),
Sapporo Mura Radio (Higashi Ward, 81. 3), FM Shiroishi (Shiroishi Ward, 83. 0),
RADIO Wonder Storage FM Drama City (Atsubetsu Ward, 77. 6),
FM Apple (Toyohira Ward, 76. 5), Sankakuyama Radio (Nishi Ward, 76. 2)

Gather information from your smartphone
Sapporo City Disaster Management
App Sonae
Emergency information

Evacuation information

Weather information

Information on the opening of evacuation sites
Evacuation and other emergency information is provided on the app.
Information on the opening of evacuation sites can also be checked.

Regional Disaster Management
and Information Collection

Users can receive push notifications on the weather,
the evacuation situation, and other emergency
information.
By saving evacuation site information, users can checkthe map offline.
In an emergency, an SOS notification canbe made to a registered destination just bypressing a button (setting it in advance isnecessary).

Sapporo City Disaster management app Sonae

Sapporo City Emergency
Management Bureau Twitter account

Sapporo City Public Relations
Department Twitter account

Sapporo City official LINE
account

Provides information on evacuationand the opening of evacuation sites
at the time of a disaster.

Provides disaster management andcity administration information.

Provides disaster, weather, andother emergency information, in
addition to information on eventsand snow removal.

＠sapporo_prd

＠sapp_ro＠sapporo_bousai

Add as a friend
here.

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Emergency contact numbers
Police110

Fire/ambulance

119(If you are injured and unsure of where to call)

Emergency Medical Consultation Center Sapporo(multilingual service)#7119

Evacuation Site
Be sure to check the designated evacuation sites for each type of disaster(earthquake, flooding, and sediment disaster) near your home.
Sapporo Evacuation Site

For information and/or consultation in foreign languages
Sapporo International Communication Plaza Foundation (SICPF)SAPPORO HELP DESK for Foreign Residents
The SICPF provides information on disasters and living in Sapporo as well as disaster preparedness drills for foreign
residents.

When a large-scale disaster hits Sapporo

༃ Disaster information is provided in foreign languages.

WebsiteSapporo International Communication PlazaFacebook

Sapporo International Communication PlazaMultilingual News (English)

Sapporo Multilingual News

༄ Multilingual consultation services are available.
Multilingual Disaster
Support Center

011-211-2105 / 011-211-3678
plazai@plaza-sapporo.or.jp*The SIPF will serve as the Multilingual Disaster Support Center to support foreign residents and tourists.

Information on Consulates in Sapporo

Sapporo Consulates

For inquiries concerning the Sapporo Disaster Management Handbook
Emergency Management Department, Emergency Management Bureau,
City of Sapporo
Kita 1-jo Nishi 2-chome, Chuo-ku, Sapporo 060-8611
011-211-3062