Disaster
Prevention

Guidebook

Area Information

ment personnel specializing in disas-◆ First Aid

ter-prevention system maintenance and◆ Site Information

operation are stationed 24 hours a day at・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・◆ TRC Office Area Overview

・・・・・・・・・

This guidebook is intended to provide you◆ TRC Exhibition Area Overview

with an overview of the facility’s disaster◆ Contact List

10・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・❷OmoriRed Cross
Hospital

Iriarai 4th ES

17
18

Ikegami 2nd ES

KeihOnaduka ES

Aioi ES

Kamata MS

Prevention Center (24 hours) 03 - 6423 - 1455
Distribution B Bldg. Disaster
Prevention Center (24 hours) 03 - 3767 - 2031
Facilities Management Office(24 hours)
・・・・・・・・・・・・・・・・・・

03 - 3767 - 2170

TRC Service Facilities Management Dept.
(Building Management General Information)
・・・・・・・・・・・・・・・・・・

03 - 3767 - 2150

Ota Ward Ofﬁce

Vicinity Hospitals (reference distance from TRC)Loop❶Omori Sanno Hospital
3-9-6 Sanno, Omori

・・・・・・・・・❷Omori Red Cross Hospital
4-30-1 Chuo, Ota

・・・・・・・・・・・・

03 - 3775 - 7711

〈About 3km〉

03 - 3775 - 3111

〈About 3.3km〉❸Toho University Omori Medical Center
6-11-1 Omori-nishi, Ota

・・・・・

03 - 3762 - 4151

〈About 3.4km〉❹Ota Hospital Affiliated Omorinaka Clinic
1-22-2 Omorinaka, Ota❺Tokyo Rosai Hospital・・・・・・

03 - 6404 - 2301

〈About 2.6km〉

4-13-21 Omori-minami, Ota 03 - 3742 - 7301

〈About 2.6km〉

Road No.8

Nakatomi ES

Omori-higashi ES

Showajima
BaseballGround Erea
Evacuation Site

❹Ota Hospital AffiliatedOmorinaka Clinic
Umeyashiki Sta.

Toho ES

Kamata Sta.

Tokyo Ryutsu Center - Contact Information

Omori 1st ES

Kitakama
SquareKamata ES

Distribution A Bldg. Disaster

Frusato-no-Hama Park

ve.
yo A

Tokyo Ryutsu Center Inc.

hi

as
kaib
NandgeBri

Omori Police Dept.

Keikyu-Kamata Sta.

Sang

March,2024

Prevention Center (24 hours) 03 - 3767 - 2165

Heiwajima Sta.: 1.5km

Showajima JCT❸Toho University
Medical Center
Omori Hospitaland visitors to our facilities.

Center Bldg. Disaster

Waking Route

Omori Omori Sta.: 3km
Fire
Dept.

n Li
Hasunuma MS

book will be of wide use to all employees

03 - 3767 - 2111

N

Omori-higashi ES

Omori 3rd ES

aido

and confusion. We hope that this guide-

RyutsuCenterSta.

Kaiou ES

Omori-machi Sta.

Mai

in the event of a disaster to prevent panic

・・・・・・・・・・・・・・・・・・

oad

pR

Loo

District
Evacuation Site

Heiwajima
JCTo.7

Omori 5th ES

Uchikawa Riverne (tion, and should be kept handy at all times

Iriarai 5th ES

Heiwajima
Sta.
Loop
Road
No.7
Korabo Omori

Omori 8th MS

atoYamashihHeiwajima O idge
Br

Heiwano-Mori
Park

Omori 2nd MS

Iriarai 2nd ES

Iriarai 4th MS

preparedness including the area informa-

Main Operatort.

Omori 3rd MS

11 – 1215 – 16

Walking
Route
Omori-Kita
Nursery Sch.

Tok

1Introduction◆ TRC Logistic Area Overview

Iriarai
1st ES❶Omori Sanno
Hospital

13 – 14・・・・・・・

Management Office.

7–9

a
-heiw
Shin ge
Brid

Showajima
Sta.

❺Tokyo Rousai
Hospital

Omori 4th ES

Morigasaki Park
Omori 1st MS
Evacuation Site

Kita-kojiya ES

Nomi-gawa River

Omori 1st MS

Toho MSIn the event of a major earthquake (seismic intensity
6 or higher), the following traffic restrictions will be
enforced for rescue and firefighting purposes.
Primary Traffic Regulations● Vehicle traffic from Beltway 7 into the city center will
be prohibited. However, it will still be used as a bypass route.
●Emergency vehicle routes are dedicated for firefighters, police, Self-Defense Forces, etc. (See right)

Secondary Trafﬁc Regulations● To secure the passage of vehicles necessary for relief
and recovery activities, “Emergency Traffic Routes”
in addition to the “Emergency Vehicle Routes” mentioned above may be designated according to disaster conditions.

Emergency
Vehicle Routes

Reference Walking Route
Hospital

Evacuation Site (ie. schools)

Ward Ofﬁce

Evacuation Area

Fire dept.

Private vehicle restricted area

PoliceEmergency vehicle route (highway)

Emergency trafﬁc route
Medical aid
station(during disaster)

Toll Expressways
National Highway 4
National Highway 17
National Highway 20
National Highway 246
Mejiro Dori Avenue
Sotobori Dori Avenue

For more lnformalton on traffic regulations, please contact the Metropolitan Police Department.

▶ 03-3581-4321（operator）

2 Area Information

the Disaster Prevention Center and Facility

・・・・・・・・・・・・・・・・・・・・

Omori-Ekimae
Post

cces
s

◆ Daily Preparedness

6

ko Linemanagement on a daily basis. Manage-

cessted AcdA・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・

Restric

iS◆ TRC Response

5

Omori-Kaigan Sta.

gammaintenance and inspections for proper◆ What to do in a Major Earthquake

・・・・・・

Loop Road No.7

Magome 2nd ES

Keihin-Kyu

relevant laws and regulations, conducting

Omori Sta.

3–4

Ike

prevention facilities in accordance with・・・・・・・・

tricte◆ What to do in an Earthquake

2

Oi Racecourse
Suzugamori

Magomehigashi MS

Res

The center is fully equipped with disaster

・・

Sanno ES
Magome MS

ine)◆ Area Information (Traffic Regulations)

1

ku L

customers.

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・

Tokyo Monorail◆ Introduction

ay
sw 1
es e
pr ut
Ex Ro
o a
ut ed
Sh an
H

the safety and security of all visitors andShuto Expressway
Bayshore Route

The Tokyo Ryutsu Center aims to ensure

TRC Disaster Prevention
Guidebook Contents

in T
oho

Introduction

OEWhat to do in an Earthquake

During an earthquake

Avoid using elevators○ Never use an elevator during an evacu-

ation. If a large tremor is detected whileriding the elevator, the elevator should
automatically slow to the nearest floor,
and the doors will open.
○ If you are trapped in an elevator, press
the intercom located in the elevator andcall the Disaster Prevention Center.

If things get wobbly,
secure your personal safety

First, find a safe place such as under adesk, and wait until the tremors subside.

put it out after the tremors subside.

that may have fallen or toppled overindoors.
○ Act calmly and follow fire brigade orother emergency authority instructions.

extinguish it calmly.

Immediately after an earthquake

Open doors and secure an exit.

Open entry and exit doors to secure an
evacuation route.

Try to obtain correct information from radio,
television or telecom provider.
*TRC will provide emergency broadcast
information in a timely manner.

Safety Confirmation

Confirm the safety of employees and theirfamily members.

Post-tremor action○ Shut off any open gas valves○ If a fire breaks out,

Correct information leads
to sure results

Be mindful of fallen objects

Do not rush outside as there may be broken
glass, signs and other fallen hazards.

Cooperate with rescue
and relief efforts

Cooperate with others and rescue personnel to help those who may be trapped
under rubble.

Confirm safety before proceeding
to evacuation sites (electricity, gas)

○ Turn off electrical power when leaving

to evacuate.

○ For restaurants, shut off open gas valvesprior to evacuating.

What to do in an○ If you are using a flame, do not panic but

Rash actions lead to injury○ Be wary of fixtures and glass fragments

4 Earthquake

Earthquake

3 What to do in anFirst, find a safe place such as
under a desk, and wait until
the tremors subside.(restaurants）

What to do in a Major Earthquake

TRC Response❶ Safety Confirmation and information Sharing System

In the event of a major earthquake◉ Digital Signage
TRC will endeavor through communication with all
civic-related parties and authorities to obtain thelatest information and transmit it throughout our
premises via emergency broadcasts. In addition,
digital signage installed at the front entrance of
the Center Building will display information on thepremises as well as news, transportation operation,and various information in the event of a disaster.

Once the tremors subside, check your surrounding for safety

Is anybody injured?

Yes

Are there any structural damages
that may pose a hazard?

No

No

Yes

No

Evacuate to workplacedesignated evacuation site
do a roll call

Administer to theinjuredIs there an outbreak fire?

Yes

Extinguish fire source
and report it (incl. to◉ An integrated earthquake disasterprevention system

Disaster Prevention Center)

Group Area Disaster
Prevention Center▼Exhibition Hall

Follow emergency broadcast
instructor from TRC
following building danger assessment.

▼Distribution Bldg.

Avoid trying to go home if transportation
is suspended
Prepare emergency supplies and rations▼Exhibition Hall▼Distribution Bldg.

(Elevator use will be prohibited)safe to remain

unsafe to remain
If conditions are such that it is unsafe toremain in place, proceed to the external
evacuation site (Heiwa no Mori Park).
(See P.2)▼Center Bldg.

(foodstuffs, portable toilets, etc.)

Seismic Sensor
SectionGather information on conditions and damages[Reference]◎ Walking RouteIf you are able to return home, check the on foot route by referring to the home return support
map. Please refer P2 to the referred routes for Heiwajima Station and Omori Station.
The Tokyo Metropolitan Government has designated all Tokyo
metropolitan schools and the Tokyo Budokan to serve as “Return Home
Assistance Stations” during a disaster to help people return safely homeon foot. These stations will provide running water, toilets, and disaster
information via TV, radio, etc. Moreover, convenience stores, gas stations,family restaurants will also play a similar role. Tokyo Disaster Prevention Map URL http://map.bousai.metro.tokyo.jp/▼Distribution B Bldg.
Seismic Sensor
SectionLAN cable

LAN cable

Make rational assessment of information
before deciding to go home

◎ Disaster Return Home Assistance Stations▼Ofﬁce Bldg.

▼Center Bldg.

Display
Equipment

Disaster Prevention
Center Control Room

PoE
HUB
Seismic Sensor
Section

1F Disaster Prevention Center

TRC
ofﬁce

Earthquake
Early Warning
Display Recceiver
Equipment

Optical cable network

Seismograph
RecordingSectionPoE
HUB

Display
Equipment
Sub quakeabsorbing bit
Quakeabsorbing
layerThis integrated earthquake disaster prevention system connects each building via an optical cable network and centrally
manages the status of each building at the Center Building’s Disaster Prevention headquarters.

❷ Temporary on site accommodations and return home assistanceIn the event of a disaster, our facilities will be open for as long as possible to provide temporary stays to exhibition
hall visitors and others who have difficulty returning home. We will also provide maximum assistance to those
returning home on foot.

6 TRC Responsea Major Earthquake

5 What to do in

Stay put in your workplace

We have installed an “Integrated Earthquake Disaster
Prevention System” on our premises (Except somebuildings) to best assess conditions in the eventof an earthquake and speed up our response,
combining an Earthquake Early Warning Receiving
System and an Earthquake Damage Assessment
System. The system calculates the results of damage
assessment within minutes after the shaking has
subsided, elevating the speed and accuracy ofbuilding safety assessments and enabling an
accurate initial earthquake response. In addition, we
have introduced a checklist to quickly verify building
conditions after an earthquake, and provide highlyreliable safety confirmations based on seismographic
and on-site data.

Daily Preparedness ① Workplace Preparedness
Tokyo, regardless of function or size, are required to prepare a disaster prevention plan for eachplace of business in accordance with the “Tokyo Metropolitan Ordinance on Earthquake Disaster Prevention.” For details on how to prepare such a plan for your office, contact the fire department withinyour jurisdiction.
Type of Business
Article 10 :Corresponding
Offices

GeneralBusiness
Offices

Notify Fire
Department andother authorities

Business Disaster Preparedness
Planning Guidelines

Business offices requiring appoint- From items stipulated in the business disaster prement of a disaster prevention man- vention plan, establish those deemed necessary
ager as stipulated in Article 36 of the within the fire prevention plan related to disasterprevention management.
Fire Service Act

Necessary

NecessaryBusiness offices other than described Prepare a stand-alone business site disaster preabove (small business offices)vention plan.

Unnecessary

Hazardous material facilities requiring Establish items to be stipulated in the business site
preparation of prevention regulations disaster prevention plan within Prevention Regulaas stipulated in Article 14-2 of the Fire tions.
Service Law.

Necessary

Hazardous material facilities otherthan those described above

Prepare a stand-alone business disaster prevention plan.

Unnecessary

Business offic- Business entities that manage facilities designated Establish items to be stipulated in the businesses covered by by the governor as important for disaster prevention disaster prevention plan as a designated public(ie. gas, electricity, railways, roads and telecommuni- organ.
Article 11 of
the Ordinance cations)

NecessaryBusinesses withhazardous
material
facilities● To prevent injury to customers, employees and others, make all glass, walls, signboards, etc. safe both

inside and outside the company.

● Keep hallways and emergency stairways clear of obstructions and ensure clear evacuation routes.

● The tipping over of document shelves can cause injury and panic. Take all necessary measures toprevent ofﬁce equipment and ﬁxtures from toppling over.

● Promote safe handling and management of chemicals and other hazardous materials including

protective measures such as would prevent them from toppling or spillage.

● Promote safety measures for handling and installation of computers and other advanced

information equipment.

Secure microwave ovens
to prevent toppling from daisand secure dais to the ﬂoor

Do not place ﬁxturesthat may impede
entry or exit toescape route

Do not place objects
on top of cabinets
Do not place objects
near windows that
may fall onto andbreak glass

Secure refrigerators
to supporting
wall using
belt

Cover glass withshatter prevention ﬁlm

Business offices requiring the appointment of a fire prevention manager should prepare a fire prevention plan for both fire prevention management and disaster prevention management as a unified plan, including items to be stipulated in the business site disaster prevention plan.
For business offices that are required to prepare both a fire prevention plan and a prevention regulation, please specify items to be stipulated in the business site disaster prevention plan to be included in both the firefighting plan and in disaster prevention regulations.

Considering the many people who had difficulty returning home after the Great East Japan Earthquake, please include in your business disaster prevention plan measures to aid those returning
home.
Businesses and offices should stipulate in their business disaster prevention plans that in the eventof a disaster employees are not to return home en masse, but means of communication should besecured to first confirm the safety of employees in addition to storage of a three-day supply of emergency provisions, and establishment of rules to be followed regarding returning home.

Secure top of cabinets with braces

Secure cabinet
doors with latches

Fasten ofﬁce
equipment suchas computers
to desks

Secure together
separately stacked
component

Fasten down open
room furnishings
with anchor bolts
in the ﬂoor

Connect furnishings toother adjust furnishings

Source: Tokyo Disaster Preparedness Guidebook

Tokyo Countermeasures for People with Difficulty Returning Home
Stockpiling Guidelines❶ Estimated 3-day stockpile (per person)◎ Water: 3-liters per day, 9 liters total◎ Food rations: 3 meals per day, 9 meals total◎ Blankets: 1 each

❷ Stockpiled item examples

Water: Drinking water in plastic bottles
Staple foods: Quick-cooking rice, crackers, dry bread
Other: portable radio, flashlight, etc.

In addition to the above, stockpile an additional 10% for unaccounted for visitors.
For more information on the Tokyo Metropolitan Government's ordinance on measures targeting those who areunable to return home soon after a disaster, please contact the Disaster Prevention and Management Division,
General Disaster Prevention Department, Bureau of General Affairs, Tokyo Metropolitan Government.

Place heavier
objects below
to lower centerof gravity

Structure partitions into U-shapefor H-conﬁguration with desk

Secure evacuation sites and routes● A main evacuation route should be at least 1.2 meters wide, and in a straight line.
● Do not place obstacles near evacuation routes and exits that may obstruct them.

▶ 03 - 5388 - 2453

8 Daily Preparedness

7 Daily Preparedness

Business offices requiring appoint- Specify all items to be stipulated in the businessment of a fire prevention manager disaster prevention plan within the fire prevention
as stipulated in Article 8 of the Fire plan related to fire prevention management.
Service Law and Article 55-3 of theFire Prevention Ordinance.

Safety inside and outside of offices①

Workplace Preparedness● Do not place anything that obstructs evacuation guide lights from being seen from anywhere.
● Always leave space under your desk so that you can crawl under it in case of an emergency.

①

Daily Preparedness ② Individual Preparedness

First Aid

Disaster prevention items Disasters can strike at any time. So try to be prepared with necessary items

Emergency Pouch Keep it stocked with the following and carry it with you daily!

Copy of insurance Mini light
card and personal
ID certificates

Rubber gloves(disposable)

WhistleMedications

Defibrillators and CPR

1 Tap on shoulder, speak to victim
Can youhear me?

2 If no response, call loudly for help.
Request call to 119 and an AED

Somebody,
please help!
A person is down.

Bandages

3 Confirm breathing
Sterilized wet
wipes

Candy

Writing
materials

Masks

DentalHygiene Set

4 If breathing is irregular, perform 30 chest

Regular breathing can be
confirmed within 10 seconds.

Emergency Sack Have a rucksack with emergency items stocked and ready to qo anytime!

②
Solar-poweredradioplastic bags

Plastic wrap,
aluminum foil

Scarves, cloth
wrap

Headwear, work
gloves, helmetood (3 days supply), Cashwater (portable)

Water-protected
lighter, match

Change of clothes Paper diapers,(undergarments,
feminine
socks)
hygiene items

Footwear,slippers

Dry shampoo

Emergency Supplies Items that prove useful if stockpiles!

5 When AED arrives, turn on power

First and kit

Cassette gas
stove

Portable toilet

Variable sized
plastic bags

7 Do not touch the victim’s body

Mini solar
generator

If trained and able
to administer artificial
respiration quickly,
do so.

30 chest
compressions(artificial
respiration 2times)

6 Attach electro pads to chest

The electrode pads shouldbe placed firmly on the skinaccording to diagram. If the
body is damp with sweat,
wipe off with a towel.

Follow audio guidance.

8 Defibrillation

Please stayback.

Toiletries

compressions immediately.

You must not touch
the victim‘s bodywhile ECG is inprogress.

Make sure no one istouching the victim,
then press the shock
button.
Then follow the AED
audio guidance.

If you need AED, stretcher, etc., please contact the Disaster Prevention Center.

Drinking water

Cutlery(chopsticks, forks,
spoons)Batteries▶Center Bldg. Disaster Prevention Center▶Distribution A Bldg. Disaster Prevention Center▶Distribution B Bldg. Disaster Prevention Center

03-3767-2165
03-6423-1455
03-3767-2031

10 First Aid

9 Daily Preparedness

Portable Toilet

You call 119 please.
You, fetch me AED.

Site Information

Pedestrian
Walking route to Heiwajima Sta. & Omori Sta. bridge▼

1F Disaster
Prevention
Center

3 Distribution

A Bldg.

Secondmultilevelparking

Multilevelparking

1F Entrance Hall

Center Bldg. Entry

6F Elevator Hall
(Room 632)

8

SecondExhibition
Hall
1F Lobby
Monorail Station

Area Elevation
TP 3.8m
TRC
Haneda Airport

TP 3.0m

Heiwajima Sta.

TP 1.9m

Omori Sta.

TP 6.3m

Shinagawa Sta.

TP 3.0m

Hamamatsucho Sta.

TP 3.1m

Yurakucho Sta.

TP 2.7m

Tokyo Sta.

TP 3.9m

Source: Geospatial Information Authority of Japan

─ 5m
─ 4m
─ 3m
─ 2m
─ 1m

TRC
TP 3.80m
Haneda Airport❶ 2.37m❷ 2.27m❸ 1.58m❶ Maximum tsunami height in Ota

TRC
Hamamatsucho
Sta.

Tokyo Sta.

City modeled on the huge Nankai Trough earthquake (M9)❷ Maximum tsunami height modeled on the 1703 Genroku (1703)
Kanto Earthquake (M8.2) Ota
Ward, Tokyo.
❸ Maximum tsunami height in Ota
City based on assumption of a M
7.3 earthquake in northern partof Tokyo Bay
Source・Projected damage to Tokyo from major Nankai Trough earthquake, etc. (May 14, 2013)

・Projected damage to Tokyo from earthquake─ TP 0m
TP : Avg. sea level, Tokyo Bay

directly under Tokyo metropolitan area, etc.
(Apr. 18, 2012)12 Site Information

11 Site Information

2F Conference Roomguide billboard

East Gate

Evacuation Area
AED

If you need AED, stretchers, etc., please contact theDisaster Prevention Center.

1F General
Reception vicinity

7 Exhibition Hall

1F Elevator Hall

AED, stretchers, etc.

Annex Entry

First

1F Disaster
Prevention
CenterB Bldg.

6 Distribution
D Bldg.

1F Entrance Hall

1 Center Bldg.

4 Distribution

1F Inside Ofﬁce

03 - 3767 - 2165
▶Distribution A Bldg. Disaster Prevention Center
03 - 6423 - 1455
▶Distribution B Bldg. Disaster Prevention Center
03 - 3767 - 2031

5F Elevator Hall

Disaster Prevention
Center & Equipment
Management Ofﬁce
B1F

1F
Nursing
Room▶Center Bldg. Disaster Prevention Center

Annex 2

Parking
Lot ASouth Gate

Contact Information ofDisaster Prevention Center

Walking route to
Heiwajima Sta.
& Omori Sta.

1F Elevator Hall

5

Distribution
C Bldg. 1F Elevator Hall▼Southwest
Gate

Pedestrian bridge

TRC Overview Office Area

1 Center Bldg.

2 Annex

1F

3 〜 10F
1F

5F Elevator Hall

General Reception

3〜9F
Evacuation Stairs

Emergency PhoneFirst Aid Kit

AED

Evacuation Route

Entrance Hall

▼ Monorail Side

Elevators (In an emergency, not in use)

Main Equipment●How to use emergency telephones

The emergency phone connects automatically tothe disaster prevention center as soon as the door is
opened and the receiver is picked up.

2F Conference
Room Guide
BillboardFire extinguisher

6F Elevator Hall (Room 632)

●Emergency Power

Emergency telephones and indoor fire extinguishers(Center Bldg.)

7F First Aid Kit●Emergency guide lights

Please follow the guide lights during an evacuation.

TRC will supply power to firefighting equipmentfrom its emergency power generation system inthe event of a power outage.

●Emergency Lighting

Emergency lighting is provided in common areas
and evacuation stairs, and turns on in the event ofa power failure.

●Emergency Broadcasts

In case of emergency, the Disaster Prevention
Center will continually broadcast disaster information.

9F First Aid Kit

5F First Aid Kit

8F First Aid Kit

The device automaticallydetermines the heart condition of the injured person
and administers an electric
shock to those with cardiac
arrest. If you do not have
one nearby, please contact
the Disaster Prevention
Center.

How to use an AED Please see P. 10 for instructions

10F First Aid Kit

6F First Aid Kit●AED(Automated External Defibrillator)

Passageway Guide Lights▼ Monorail Side

Emergency Exit Guide Lights

If you need AED, stretcher, etc., please contact the Disaster
Prevention Center.
▶Center Bldg. Disaster Prevention Center

03 - 3767 - 2165

14 TRC Overview Office Area

13 TRC Overview Office Area

Fire extinguisher

1F

TRC Overview Logistics Area 1F
3 Distribution A Bldg.

5 Distribution C Bldg.

A Tower 1F
Sorthwest
elevator hall

A Block

A Tower 1F
Disaster Prevention
Center

Vehicleexit

Vehicleentrance

B Block

4 Distribution B Bldg.

C Block

B Tower 1FSouthwest elevator hall

D Block

B Tower 1F
Northwest elevator hall

▼ Monorail side
B Tower 1F
DisasterPrevention
Center

Vehicleexit

6 Distribution D Bldg.

Vehicleentrance

B Tower 1FSoutheast elevator hall

B Tower 1F
Northeast
elevator hall

▼ Monorail side
▼ Monorail side
If you need AED, stretcher, etc., please contact the Disaster Prevention Center.
▶Center Bldg. Disaster Prevention Center▶Distribution A Bldg. Disaster Prevention Center▶Distribution B Bldg. Disaster Prevention Center

03 - 3767 - 2165
03 - 6423 - 1455
03 - 3767 - 2031

fire
extinguisher

AED

Fire extinguisher

Evacuation Stairs

Emergency Phone

Evacuation Route

AED

Elevators(In an emergency,
not in use)

16 TRC Overview Logistic Area

15 TRC Overview Logistic Area

A Tower 1F
Northeast
Next to theentrance

TRC Overview Exhibition Halls 8 Second Exhibition Hall
1F

7 First Exhibition Hall

Serviceentry hallContact List
Disasters

Serviceentry hallJapan Meteorological Agency

03 - 6758 - 3900 （operator）

weather consulting desk

03 - 5958 - 8111 （operator）

Japan Weather Association

Government ofﬁces
A HallTokyo Metropolitan Govt.

General Disaster Prevention Dept,
General Affairs Bereau

03 - 5388 - 2453

Omori Police Dept.

03 - 3762 - 0110

Omori Fire Dept.

03 - 3766 - 0119

TEPCO Energy Partner, Inc.

Custmer Center

0120 - 995 - 001
03 - 6374 - 8936

Tokyo Gas

Customer Center

0570 - 002211

Tokyo Bureau of Waterworks

Customer Center

03 - 5326 - 1101

NTT East Japan

Troubleshooting Center

113

Tokyo Monorail

Customer Center

050 - 2016 - 1640

Keikyu Railway

Heiwajima Sta.

03 - 3761 - 2655

Keikyu Kamata sta.

03 - 3731 - 2928

lobby

03 - 3344 - 9100 （for IP phones）

escalator▼ Monorail side
2F
small
hall

Serviceentry hall

F Hall▼ Monorail side

03 - 5744 - 1634

Infrastructure

C HallD HallDisaster Prevention Crisis
Management Section

lobby

Transportation

information center

03 - 5789 - 8686

JR East Japan Railway

Railway operation info

Refer to website

Tokyo Metro

Customer Center

0120 - 104106
03 - 3941 - 2004

Tokyo Metropolitan Bureau ofTransportation (Toei Subway, Buses)

information center

03 - 3816 - 5700

Keikyu Bus

Omori Business Ofﬁce

03 - 3765 - 0301

Japan Road Trafﬁc
Information Center

National & Kanto Koshinetsu Information 050 - 3369 - 6600

Shuto Expressway

Metropolitan expressway
telephone service

03 - 5632 - 2233

Japanese Ministry of Land,
Infrastructure, Transport and Tourism

Public Roads Bureau

03 - 5253 - 8111

Contact information above is subject to change, so please check each website for the latest information. As of June 2021

escalator

Fire extinguisher

Emergency Phone

Fire extinguisher

AED

Evacuation Stairs

Elevators (In an emergency, not in use)

Evacuation Route▼ Monorail side
If you need AED, stretcher, etc., please contact the Disaster
Prevention Center.

▶Center Bldg. Disaster Prevention Center

03 - 3767 - 2165

● For questions about the disasterprevention guidebook, contact.

Tokyo Ryutsu Center Inc.
TEL. 03 - 3767 - 2111

Mail address: soumu@trc-inc.co.jp

18 Contact List

▲ Center Bldg. 2F concourse side

▼ Service entry side

17 TRC Overview Exhibition Halls

B HallE HallOta Ward

Disaster Message Board Service
Communication in the event of a disaster

A major disaster such as an earthquake brings a surge of phone calls to affected areas, tying up
phone lines. Telecommunication companies provide the following “Disaster Message Service” via
land lines, cell phones, and the Internet in order to allow citizens to smoothly confirm the safetyof family members and acquaintances and inform them of evacuation sites, and mitigating the
confusion of communication disruptions.

Disaster Message Dial 171❶ Dial 1 7 1❷ Follow the guidance and press 1 for recordingor 2 for playback.

❸ Follow guidance and dial the phone numberof your home in the affected area or that of theperson in the affected area with whom you wish
to contact, starting with the area code.

❹ Messages can be recorded or played back.

The Disaster Message Dial service can be used from subscriber
phones (push and dial), public
phones, cell phones, ISDN PHS,and IP phones. However, recording and playback of messages
must be made to the phone number of the person in the affected
area. This phone number must bea phone number that begins withan area code such as 03, a cell
phone, a PHS phone number, oran IP phone number.

Disaster Message Boards
People in the affected areas can register messages in text form and check messages
from all over Japan based on their cell phone or PHS number through a cell phone or
PHS Internet connection. (Please refer to your telecom company's website for information on using smartphones).
▶ NTT Docomo▶ KDDI (au)▶ softbank / Y!mobile

http://dengon.docomo.ne.jp/top.cgi
http://dengon.ezweb.ne.jp/
http://dengon.softbank.ne.jp

Disaster Message Board (web 171)
You can register and confirm safety information (messages) by entering a landline, cell
phone or PHS phone number from a PC or smartphone.
▶ Disaster Message Boards (web 171) URL https://www.web171.jp/

Other means of emergency messaging
Social media network sites can be used in the event of a disaster as a means for confirming safety. (Ex: X(Former Twitter), Facebook, Line, etc.)