CUSTOMER CASE STUDY IRISH PUBLIC SECTOR ORGANISATION

Sophos MDR protects
a major public sector
organisation in IrelandWith over 5,500 users and endpoints across 300 sites in Ireland, ourcustomer needed a cybersecurity solution to provide complete protection
on any network in any location, and a move from on-premise to thecloud. The customer is a large public sector organisation handling highly
sensitive information, so they needed a market-leading solution they
could 100% rely on.

CUSTOMER-AT-A-GLANCEIndustry
Public sector
Number of Users
5,500

Sophos Solutions
Managed Services – ManagedDetection and Response
Sophos customer
Since 2022

CUSTOMER CASE STUDY IRISH PUBLIC SECTOR ORGANISATION“Our main driver for going to the market was to replace an ageing endpoint
protection solution. Our existing solution was cumbersome to manage andit was an on-premise solution. Since we now had a mobile workforce, we
needed a cloud-based solution to provide protection across the board.“
Sophos customer, Ireland

In 2022, a major public sector organisationin Ireland was looking to upgrade its ageing
cybersecurity infrastructure. They wish to remain
anonymous due to the sensitivity of their work.
The customer was reliant on an on-premisesolution and given the hundreds of sites acrosswhich its operations were based, with over 5,000
endpoints, the existing solution was not sufficient
to ensure all endpoints were comprehensivelyprotected. Furthermore, given that the data itworks with every day is highly sensitive, thecustomer was seeking an industry-leading
solution to ensure all systems, devices, processes
and data were kept safe and updated at all times.
The customer had therefore taken the decision tofind a cloud-based solution to achieve this and put
the project out to tender, which Sophos won.

Business challenges

The technical solution

A key challenge for the customer had been
ensuring all devices were properly connected.
With 300 sites, a cloud-based solution would be
the only feasible way the customer could majorly
upgrade its cybersecurity solutions and get theprotection it needed.

Sophos began work with the customer toimplement its industry-leading Managed
Detection and Response solution (MDR)
solution. The customer reported that the key
differentiators that set Sophos apart fromcompeting cybersecurity solutions were theadvanced threat detection, live 24/7 monitoring,access to the Sophos team of experts, and adedicated customer support representative.

A further challenge the customer faced wasresource issues; building an in-house team to
manage cybersecurity across so many locations,servers and endpoints would not be affordable orsustainable.
The customer therefore needed an affordable
cloud-based solution and round-the-clock
cybersecurity protection to replace the existing
ageing on-premise infrastructure.

The Sophos Professional Services team worked
with the customer to identify test groups andreview existing policies in order to migrate what
they needed over to the new platform. In termsof the implementation, because the Sophossolution is cloud-based this took just a matter ofminutes.

CUSTOMER CASE STUDY IRISH PUBLIC SECTOR ORGANISATIONThe Sophos cloud solution plugs into thecustomer’s Azure environment. It benchmarks
the configuration against industry standards
and recommends what is needed to improve thesecurity posture. It also monitors Azure logs in realtime and alerts of any anomalies.

Business benefits
The customer reports that the Sophos team of MDR
experts essentially act as an extension of their ITteam, and that having access to their expertise isincredibly helpful. With Sophos MDR, the customer’s
network is monitored 24/7, meaning they can
rest assured that any threats are being handled,even outside of office hours. Plus, with the MDR
solution in place, the team is able to focus on otherbusiness-critical priorities instead of firefighting.
Further benefits highlighted by the customer
include:Ì Confidence around cybersecurity
including ransomware protection
Ì Peace of mind with comprehensive roundthe-clock threat detection and responseÌ Outstanding 24/7 support from Sophos
and regular contact with the AccountManager and Technical Account Manager
Ì An easy, successful and fasttransition to Sophos MDR“We opted forManaged Detection
and Response, a fully
managed service toprovide protection
from cyberattacks
across our entire
network. The solution
gives us peace of mind
that our cybersecurity
will be monitored
and managed 24/7,
and the solution
offered excellent
value for money.“Sophos customer, IrelandÌ Access to the team of MDR experts© Copyright 2023 Sophos Ltd. All rights reserved.
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2023-05-176 CCS-EN (NP)