CUSTOMER CASE STUDY TOURISM FINANCE CORPORATION OF INDIA LIMITED

Tourism Finance Corporation Strengthens
Incident Response with Sophos MTR
Tourism Finance Corporation of India Ltd. (TFCI) enables businesses to make investments in the tourismindustry. One of its critical objectives is to help India explore its tourism potential and highlight tourism as asector that acts as an economic growth engine and generates employment. The organization had alreadydeployed Sophos Firewall and Sophos Intercept X with EDR but wanted to augment its cybersecurity
infrastructure with an IT security team that worked round-the-clock to proactively detect and respond tothreats, thus adding another layer of security to its operations.

What challenges drove theneed for MTR?
CUSTOMER-AT-A-GLANCE
Tourism Finance Corporationof India LimitedIndustry
Tourism (Government Entity)
Sophos Solutions
Sophos XG Firewall
Sophos Intercept X with EDR
Managed Threat Response
Advanced (MTR)

The IT team at TFCI Ltd was happy with Sophos
XG Firewall and its ability to deliver cutting-edge,
comprehensive security to protect TFCI’s network
perimeter and secure key network assets. Adding
Sophos Endpoint security, helped advancethe organization’s security posture by taking
advantage of Sophos Synchronized Security. Withsynchronized security technology at work, theteam wasn’t worried about stopping known (andunknown) threats but felt there was a need toensure there was no threat detection and response
gap, however small. TFCI was also aware that theexisting threat landscape demanded a human-led
security layer to detect, investigate and respond tothreats before they caused havoc. The existing TFCI
team was stretched to its limits and felt the rightsolution was outsourced security operations.
Highlighting a key challenge, Avdhesh Sharma,
Manager – IT Tourism Finance Corporation of India
Ltd said, “We didn’t have any visibility of the security
incidents or the attack chain. It was frustrating tofind same/similar detections on multiple endpoints
and we were struggling to search for indicators ofcompromise in our network.”
In addition, TFCI’s core security objective wasto move from a prevention-focused security
strategy to a more proactive security approach thatleverages human expertise to quickly identify andneutralize threats.

CUSTOMER CASE STUDY TOURISM FINANCE CORPORATION OF INDIA LIMITED“Our IT team was stretched to its limit and the challenge was to manage
security operations around the clock and Sophos MTR helped us keep
up with the growing volume and sophistication of cyberthreats without
ramping up our security operations team. The thing we like the mostabout Sophos MTR is its “authorize” mode of operation and 24/7/365
availability so that we have peace of mind for any security incident.“Avdhesh Sharma, Manager – IT Tourism Finance Corporation of India Ltd.

How did Sophos MTR
enhance the existing
security environment?
Sophos Managed Threat Response (MTR) delivers
24/7 threat hunting, detection, and response
capabilities by an expert team as a fully managed
service. The TFCI team is now confident that there
is a team of cybersecurity professionals hard atwork taking proactive steps to neutralize the mostsophisticated and complex threats out there.

What benefits were achieved
with Sophos MTR?
“We are a small organization and do not have alarge IT team. With Sophos MTR, we are now able tospend at least 50%-60% more time on our routine
IT tasks because we do not have to think about
security alerts all the time,” says, Mr Sharma. “Toput it simply, Sophos MTR has resulted in better
productivity of our IT team and less incidents.”© Copyright 2021 Sophos Ltd. All rights reserved.
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