BROWARD COUNTYAVIATION DEPARTMENT

ANNUAL REPORT

2021

FLL
HWO

1

FORT LAUDERDALE-HOLLYWOOD INTERNATIONAL AIRPORT | NORTH PERRY AIRPORTContents
5 Message from Mayor Michael Udine
6 Message from Broward County Administrator
Monica Cepero

7 Message from CEO/Director of Aviation Mark E. Gale
8 Broward County Aviation Department Overview
Fort Lauderdale-Hollywood
International Airport
9 FLL Airport History
10 Year in Review
11 FLL by the Numbers
12 Larger Planes Equal More Seats
13 Total Passenger Traffic
14 FLL’s Passenger Traffic by Airline | FY 2021
15 FLL’s Top 10 Airlines by Market Share | FY 2021
16 Total Aircraft Operations | FY 2021
17 New Service by FLL Airlines | FY 2021
19 FLL’s Routes

20 FLL’s Top 20 Domestic Markets
21 FLL’s Top 20 International Markets
22 Guest Experience
34 Employee Development and Engagement
36 Financial Responsibility
39 Stakeholder Engagement and Partnerships
51 Planning
North Perry Airport
55 North Perry Airport History
56 HWO by the Numbers | FY 2021
57 HWO Traffic Count | FY 2021
58 Guest Experience
59 Stakeholder Engagement and Partnerships
60 Planning
61 Contact Information

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4

Message From
Mayor Michael Udine(11/16/2021 – 11/29/2022)
The Fort Lauderdale-Hollywood International Airport (FLL) is more than just aplace where people catch a plane or come to pick up someone who is arriving
in Broward County. The airport plays an integral role in the community and has
a significant impact in most every sector of our economy. The airport employs
thousands of people who work for the airlines, in retail, hospitality services,ground transportation, security, baggage handling, construction and numerous
related fields. Of course, FLL is vital to tourism, bringing millions of people to ourarea who in turn stay in local hotels, eat at local restaurants, shop, and takeadvantage of all of the many things there are to do in Broward County.
Growth at the airport is generally indicative of growth in Broward County. It’s
not surprising that an independent Federal Aviation Administration forecast
shows FLL as having the largest passenger growth rate among large hub airports
through 2035! That’s why the airport is always a work in progress as we strive tomeet the demands of domestic and international travelers. As work continues
to finalize a FLL Master Plan, the future may bring a peoplemover system aroundthe airport that will eventually connect to an intermodal transportation center.
Eventually, all four terminals will be expanded, and a new airport hotel could bebuilt in addition to a new multi-level parking structure.
Looking ahead, FLL will always be driven by customer demand and priorities arefocused on good customer service. It’s the reason why our airport has become
so popular with airlines like Norse Atlantic, Azul, and Frontier offering new andexpanded destinations. FLL’s future is bright as we strive to welcome andaccommodate everyone under the sun!

5

Message From
Broward County Administrator
Monica Cepero
2021 continued to be a challenge for Broward County and Fort LauderdaleHollywood International Airport (FLL) as COVID-19 remained at theforefront of our lives. Despite everything, including our airport experiencing
a dramatic downturn in airline passenger service in 2020, FLL was one of
the first airports to recover, and by the end of the year, passenger numbers
had climbed significantly. FLL and its dedicated employees continued tokeep the airport running, working collaboratively with our airline partners,
tenants, and federal partners to keep the traveling public safe.
As passenger activity increased and the intensity of the pandemic
declined, our airport also saw the re-opening of shops and dining facilities
as well as the launch of new food and beverage venues (there are now
over 40) and brand-name stores throughout its terminals. We continue
to expand and grow and strive to provide a warm, inviting, and uniqueatmosphere at our airport. To that end, we have expanded the local,
national, and international public artwork on display throughout the airport
with a new art gallery and a suspended sculpture, “Cirri,” in Terminal 2.
With its continued improvements and modernization, FLL not only continues
to be the gateway to the Americas and beyond but, I am proud to say,the model “airport of the future.”
I look forward to FLL’s continued success under the leadership andresilience of CEO/Director of Aviation Mark Gale and the support of our
Broward County Board of County Commissioners.

6

Message From
CEO/Director of Aviation
Mark E. Gale
Welcome to our Annual Report 2021, a comprehensive year in review ofmilestones and accomplishments at Broward County’s Fort LauderdaleHollywood International Airport (FLL) and North Perry Airport (HWO), our generalaviation reliever facility.
In 2021, FLL experienced ongoing travel recovery resulting in the airport serving
28.1 million passengers*, an increase of 70% from 2020’s visitation, when aviation
began turning the corner from the peak impacts of the COVID-19 pandemic.
Domestic travel drove FLL passenger growth with 23.7 million visitors, up 77% from
2020, while international traffic improved at a slower clip by 38% to 4.3 million
travelers. Concurrently, business for Rental Car Center providers reboundedsignificantly during the year after decreasing dramatically in the early monthsof COVID-19. Additionally, despite aircraft operations declining 15% year-overyear at HWO due to the pandemic’s effects, the airport was still one of Florida’sbusiest general aviation facilities during the fiscal and calendar year.
Even with COVID-19’s ongoing presence, the Broward County Aviation
Department (BCAD) and its airport partners stayed on course to complete
excellent work in 2021. Examples include the new Delta Sky Club opening
in Terminal 2, the debut of Tripadvisor and LEGO stores in Terminals 3 and 4,
respectively, and the reopening of several existing concessions after temporary
pandemic-related closures. Also, HWO completed a multimillion-dollar upgradeof safety areas on two runways. Other 2021 highlights included the Hidden
Disabilities Sunflower Program launch at FLL and BCAD’s inaugural job fair to assist
staff-challenged airport tenants in recruiting employees.
FLL added two airlines in 2021 – Flair and Avelo – bringing its total roster to 21
carriers, and a few others are planning inaugural flights in 2022, including
Western Air and Norse Atlantic Airways. So, with travel activity poised to near prepandemic levels in 2022, the horizon looks much brighter for FLL.
*Calendar year7

Broward County Aviation Department
Overview
The Broward County Aviation Department (BCAD)
operates the Fort Lauderdale-Hollywood International
Airport (FLL) and its general aviation facility North Perry
Airport (HWO). FLL is a large-hub airport (defined as
supporting more than 1 percent of national departing
passengers) with commercial airline service since1953. The airport is one of Broward County’s leading
economic engines driving business and travel throughGreater Fort Lauderdale, one of Florida’s most popularregions. In 2021, there were 14,767 employees at FLL.
Established in 1929 as Merle Fogg Field, FLL marked its
92nd anniversary in 2021.
Before the COVID-19 pandemic, FLL accounted
for 255,386 direct, indirect, and induced jobs, andgenerated an annual economic impact of $37.5
billion, according to results of a 2019 Martin Associates
independent consultant’s review. Meanwhile,
HWO generated 1,163 direct and indirect jobs andtotal business sales of approximately $119.1 million,a recent Florida Department of Transportation(FDOT) Economic Impact Study showed.

8

FLL Airport History
FLL’s heritage can be traced back to a nine-hole golf course
where 92 years ago, people enjoyed rounds of the game
until the facility was converted to a landing strip named after
aviation pioneer Merle Fogg. During World War II (WWII), theU.S. Navy took advantage of the strategic location of Merle
Fogg Field and transformed it into Naval Air Station Fort
Lauderdale. The naval base trained pilots for battle here using
Fort Lauderdale beach and the surrounding area as torpedo
bombing sites. FLL’s storied history began in 1948 when Broward
County assumed control of the site. In 1959, the airport wasdedicated as Broward County International Airport and later
renamed Fort Lauderdale-Hollywood International Airport on
October 5, 1963.
Located in the heart of the Gold Coast in South Florida, FLL
is 21 miles north of Miami International Airport (MIA) and 42
miles south of Palm Beach International Airport (PBI). This
strategic location provides a catchment area of morethan six million people. The airport is the epicenter of a
thriving global transportation network, and its growth overthe past decade has been fueled by a booming cruise
market, a growing international population, the addition of
new airlines, and expanding route maps of other carriers.
Its distinctive location, less than two miles from the countyowned seaport, Port Everglades, makes it the closest airport/
seaport connection in the nation. This unique connectivity
creates a synergy that Broward County nurtures and cruise
passengers value. Additionally, because FLL’s fares are lower,
cruise travelers often choose the airport as their gateway to
PortMiami.

9

FLL

Year in Review
In Fiscal Year (FY) 2021 (October 1, 2020 throughSeptember 30, 2021), passenger traffic at FLL
continued to improve over the second quarterof 2020 when travel activity fell to historic lows
following the onset of the COVID-19 pandemic.
In all, FLL welcomed 25.08 million passengers in
FY 2021, marking a 17.5% increase from 21.34
million travelers in FY 2020.
Domestic travelers fueled by wanderlust after
prolonged pandemic-induced isolation, andenticed by lower fares, the lure of beaches,warm weather, and outdoor activities, drove
the rebound in passenger activity in 2021. FLL
welcomed 21,306,636 domestic passengers
and 3,777,204 international visitors in the fiscal
period. However, international traffic recoveredat a slower pace due to ongoing pandemicrelated travel restrictions, the uncertainty posedby increasing COVID-19 infections driven by the
new variants, and reduced airline service.
During the last quarter of calendar year (CY)2021, the airport added two new carriers.
Canadian low-cost Flair Airlines inaugurated
service in October from Ottawa and Toronto to
FLL. Meanwhile upstart Avelo Airlines, basedin Burbank, Calif., began flying nonstop between
New Haven, Conn., and Fort Lauderdale.

FLL

10

FLL by the
Numbers
FLL carried 25,083,840 passengers, up 17.5% over FY 2020
according to BCAD financial reports in FY 2021.
FLL ranked 13th in total passenger traffic, 9th in international traffic,
9th in domestic origin and destination (O&D)*.
FLL continued to be the dominant domestic airport in the region andcarried 51% of the domestic O&D passenger traffic in the tri-county area.
FLL had the lowest average domestic and international fares in
the region among large-hub airports.
FLL was the 8th fastest-growing large-hub airport in the U.S.
in total traffic.
FLL ranked 4th in domestic growth and 10th ininternational growth.
During this same timeframe, commercial operations
increased by 11% or 60 additional flights a day.
*O&D passengers start or end their flights at FLL versus making a connection

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FLL

Larger Planes Equal More Seats
With the arrival of larger narrow-body aircraft, the average seats per departure have increased by 11.8% in the last fivefiscal years

2017

126,660 FLIGHTS

19,242,578 SEATS

152 SEATS PER DEPARTURE

2018

135,850 FLIGHTS

20,832,129 SEATS

153 SEATS PER DEPARTURE

138,550 FLIGHTS

21,683,931 SEATS

157 SEATS PER DEPARTURE

95,298 FLIGHTS

15,523,087 SEATS

163 SEATS PER DEPARTURE

100,240 FLIGHTS

17,016,767 SEATS

170 SEATS PER DEPARTURE

2019
2020
2021

FLL

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Total Passenger Traffic
Passenger traffic has decreased by 6.5 million passengers over the last five fiscal years; however, traffic has increased bymore than 4 million passengers in just the last year.

40,000,000

PASSENGERS

35,000,000

35,284,926

36,354,852

31,665,994

30,000,000
25,083,840

25,000,000

21,344,964

20,000,000
15,000,000
10,000,000+11.4%+3.0%-41.3%+17.5%

2018

2019

2020

2021

5,000,000
02017

FISCAL YEAR

13

FLL

FLL’s Passenger Traffic by Airlines | FY 2021
AIRLINEDOMESTIC

INTERNATIONALGRAND TOTALAir Canada-

154,728

154,728

Air Transat

-

3,718

3,718

Alaska Airlines

202,884-

202,884

Allegiant Air

696,041-

696,041

American Airlines

2,038,088

34,4892,072,577

Avianca Airlines-

18,22818,228Azul Linhas Aereas-

77,87677,876

Bahamasair-

99,66099,660Copa Airlines-

65,81765,817

Delta Air Lines

2,711,518

75

2,711,593

11,224-

11,224

-

4,027

4,027

3,751,024

1,339,600

5,090,624

158

-

158

114,199

48,668

162,867

Southwest Airlines

3,074,444

03,074,444

Spirit Airlines

6,831,009

1,926,132

8,757,141

20,101-

20,101

1,855,946-

1,855,946

-

4,186

-

21,306,636

3,777,204

25,083,840

Endeavor Airlines
IBC Airways
JetBlue Airways
Republic Airways
Silver Airways

Sun Country Airlines
United Airlines
WestJet
GRAND TOTAL

FLL

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FLL’s Top 10 Airlines by Market Share | FY 2021
AIRLINE
Spirit

8,757,141

34.9%

JetBlue

5,090,624

20.3%

Southwest

3,074,444

12.3%

Delta

2,711,593

10.8%

American2,072,577

8.3%

United

1,855,946

7.4%

Allegiant

696,041

2.8%

Alaska202,884

0.8%

Silver162,867

0.6%

Air Canada

154,728

0.6%

Other

304,995

1.2%

GRAND TOTAL

15

TOTAL PASSENGERS % SHARE

FLL

25,083,840

OtherTotal Aircraft Operations

AIRCRAFT OPERATIONSIn the last five years (FY 2017-2021), general aviation aircraft operations have decreased by 17%. During the same period,
commercial operations declined by 16%. In FY 2021, aircraft operations significantly improved over FY 2020. General aviation
was up 39.3% and commercial operations increased by 10.8%.

.3%350,000
300,000

37,72338,069+39

33,040250,000

31,601

22,690200,000.8%+10

150,000
100,000

267,462

292,151

298,161

202,780

224,634

2017

2018

2019

2020

2021

50,0000

FISCAL YEAR
General Aviaton-17% Total Change

Commercial-16% Total Change
FLL

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New Service by FLL Airlines | FY 2021
AIRLINEDESTINATIONDATE

JetBlue

Pittsburgh, PA

October 1, 2020

Seattle, WA

October 3, 2020

New York-LaGuardia, NY

November 6, 2020

Boston, MA

November 6, 2020

Cleveland, OH

November 6, 2020

Bucaramanga, Colombia

November 18, 2020

Indianapolis, IN

November 18, 2020

Barranquilla, Colombia

November 19, 2020

Delta

Los Angeles, CA

November 21, 2020

AlaskaSan Diego, CA

November 21, 2020

Portland, OR

November 22, 2020

SilverCharleston, SC

November 23, 2020

JetBlue

Portland, OR

December 6, 2020

Palm Springs, CA

December 17, 2020

Bozeman, MT

December 19, 2020

UnitedSpirit17

FLL

New Service by FLL Airlines | FY 2021
AIRLINEDESTINATIONDATE

SilverColumbia, SC

December 17, 2020

Minneapolis, MN

December 17, 2020

Savannah, GA

April 1, 2021

Port Au Prince, Haiti

April 2, 2021

Los Angeles, CA

April 2, 2021

Boston, MA

April 2, 2021

New York-JFK, NY

April 2, 2021

AllegiantBangor, ME

May 28, 2021

Spirit

St. Louis, MO

May 27, 2021

Louisville, KY

May 27, 2021

Kansas City, MO

June 9, 2021

Greensboro, NC

June 10, 2021

Sun Country
SilverAmericanFLL

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FLL’s Routes
In FY 2021, FLL had an average of:

229
83
46
39
20
19

FLL

daily
departures toU.S.
destinations anddaily
departures tointernational
destinations indifferent
countries.

FLL’s Top 20 Domestic Markets
ROUND-TRIP PASSENGERS PER DAY

PERCENTAGE OF TOTAL ROUND-TRIP
PASSENGERS PER DAY

Newark, NJ

3,377

6.8%

Atlanta, GA

3,107

6.2%

New York-La Guardia, NY

2,403

4.8%

New York-JFK, NY

2,389

4.8%

Chicago-O'Hare, IL

2,126

4.3%

Boston, MA

2,092

4.2%

Detroit, MI

1,992

4.0%

Philadelphia, PA

1,697

3.4%

Baltimore, MD

1,662

3.3%

Los Angeles, CA

1,407

2.8%

Dallas/Fort Worth, TX

1,382

2.8%

Denver, CO

1,358

2.7%

San Juan, PR

1,185

2.4%

Houston-Intercontinental, TX

997

2.0%

Las Vegas, NV

971

1.9%

Nashville, TN

948

1.9%

Cleveland, OH

884

1.8%

Charlotte-Douglas, NC

785

1.6%

Chicago-Midway, IL

777

1.6%

Raleigh/Durham, NC

718

1.4%

ORIGIN & DESTINATION*

TOTAL

49,805*O&D passengers start or end their flights at FLL versus making a connection.

FLL

20

FLL’s Top 20 International Markets
TOTAL ROUND-TRIP
ROUND-TRIP PASSENGERS PER DAY PERCENTAGE OFPASSENGERS PER DAY

ORIGIN & DESTINATION*
Port Au Prince, Haiti

602

8.1%

Santo Domingo, Dominican Republic

537

7.3%

Cancun, Mexico

509

6.9%

Bogota, Colombia

398

5.4%

Medellin, Colombia

344

4.6%

San Jose, Costa Rica

325

4.4%

Nassau, Bahamas

318

4.3%

Kingston, Jamaica

291

3.9%

Guayaquil, Ecuador

251

3.4%

Montego Bay, Jamaica

233

3.1%

Punta Cana, Dominican Republic

232

3.1%

Lima, Peru

221

3.0%

Cartagena, Colombia

219

3.0%

Montreal, Canada

202

2.7%

Guatemala City, Guatemala

183

2.5%

Cali, Colombia

183

2.5%

Toronto, ON, Canada

174

2.3%

San Pedro Sula, Honduras

173

2.3%

Santiago, Dominican Republic

170

2.3%

San Salvador, El Salvador

165

2.2%

TOTAL
21

FLL

7,397
*O&D passengers start or end their flights at FLL versus making a connection.

Guest Experience
NEW CONCESSIONS
More airport food, beverage, and retail venues

During 2021, FLL continued to expand its concessions portfolio, albeit at a slower click
amid the pandemic, by opening a handful of new local and national branded dining
and shopping locations.

Opened in 2021
Name
Retail
Tripadvisor
CNBC Next Generation
3Sixty Duty Free & More
LEGO

Location
T3E
T3F
T4 (expanded store)
T4G West

LegendT1B/C = Terminal 1 B/C Connector
T1A = Terminal 1 Concourse A
T1B = Terminal 1 Concourse B
T1C = Terminal 1 Concourse C
T2D = Terminal 2 Concourse D
T3E/FC = Terminal 3 E/F Connector
T3E = Terminal 3 Concourse E
T3F = Terminal 3 Concourse F
T3/4C = Terminal 3/4 Connector
T4G = Terminal 4 Concourse G

FLL

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Guest Experience
NEW CONCESSIONS (CONT’D)
Coming in 2022
Name
Food & Beverage
Sergio’s Cuban
Burger King
Starbucks Coffee
Umaizushi
Retail
Evolve3Sixty Duty Free
Escape Lounge
RunwayPGA Tour Fan Shop
Hip and Humble
3Sixty Duty FreeSPANX
MAC Cosmetics
Tropical Exchange
Beaches Travelmart
Dylan’s Candy Bar

23

FLL

Location
T1B
T1B
T2D
T2D
T2D
T2D
T3E/FC
T3E
T3E
T3E
T3E
T3F
T3F
T3F
T4G Central
T4G Central

LegendT1B/C = Terminal 1 B/C Connector
T1A = Terminal 1 Concourse A
T1B = Terminal 1 Concourse B
T1C = Terminal 1 Concourse C
T2D = Terminal 2 Concourse D
T3E/FC = Terminal 3 E/F Connector
T3E = Terminal 3 Concourse E
T3F = Terminal 3 Concourse F
T3/4C = Terminal 3/4 Connector
T4G = Terminal 4 Concourse GGuest Experience
RENTAL CAR CENTER OPERATIONSIn FY 2021, FLL’s Rental Car Center (RCC) providers saw increased
business demand from FY 2020 as the U.S. leisure travel market continued
to recover. The uptick in customer demand was due in part to a shift in
how passengers opted to travel from the airport to their final destinations.
Industry trends indicated more passengers were booking rental cars
with their flights or hotel reservations, preferring to rent a private vehicle
instead of using shared or public transportation to decrease theirlikelihood of exposure to COVID-19. The RCC generated 50% more
revenue in FY 2021 versus the previous year due to increased car rental
prices and fewer available vehicles to match the soaring demand.
During the year, the number of on-site RCC companies declined from
14 to 12, due to industry consolidation and bankruptcies arising from theeconomic slowdown earlier in the pandemic.

Cars Rented at FLL | FY 2021
345,233
273,661
258,833
52,07762,54245,359
GRAND TOTAL

1,037,705
FLL

24

Guest Experience
AIRPORT AMENITIES AND INITIATIVES
Biometrics

CLEAR, a biometrics identification platform designed to expedite security
checkpoint screening, is now available in all four terminals at FLL. In
January 2021, the company expanded service into Terminal 4, following
rollouts in Terminals 3 and 1 in November and February 2019, respectively.
CLEAR first debuted at FLL in Terminal 2 in October of 2018. Members movethrough a dedicated security checkpoint lane where their identities are
instantly validated using iris and facial scan data before progressing toTransportation Security Administration (TSA) screening. Enrollment is open
to U.S. citizens and legal residents 18 years and older who sign up online
at Clearme.com or a participating airport such as FLL.

Hidden Disabilities Sunflower Program

FLL is now among the U.S. airports offering the Hidden Disabilities
Sunflower Program (HDSP) to travelers as part of the airport’s
growing slate of accessibility-focused amenities. Airports are busy
places, and while most people can take the buzz of activity in stride,for passengers with disabilities, visible and not so visible, this may not
be as easy. One of FLL’s top priorities is to provide amenities andservices such as the HDSP to help guests with special needs have abetter airport travel experience. The subtle sunflower is a global symbolused to raise awareness about HDSP. Effective December 1, 2021, FLL
guests can opt into the voluntary program at no charge and request
a lanyard or pin by emailing contactfll@broward.org. To learn more
about the HDSP and other FLL programs for travelers with disabilities,
visit the Assistance page at fll.net

25

FLL

Guest Experience
AIRPORT AMENITIES AND INITIATIVES CONT’D
COVID-19 Test Site

The testing service began operations in Terminal 3 at FLL in December 2020 as anadditional amenity for the traveling public during the pandemic. Since then, theNomi Health-operated COVID-19 testing site has administered more than 88,350
tests to ticketed passengers.

Pet-Friendly Bathrooms

FLL has six indoor Service Animal Relief Areas (SARAs) to serve your traveling canine’sbathroom needs. Three new locations were added within the past year, and a seventh isunder construction in Terminal 3, Concourse E. The available SARAs are as follows:••••

Terminal 1 B/C Connector, Concourse A, U.S. Customs Federal Inspection Station (FIS)
Terminal 2, Concourse D
Terminal 3, Concourse F
Terminal 4, Concourse G

The post-security SARAs feature artificial grass, fire hydrants, drainage systems for sanitation
purposes, and cleaning supplies for pet owners. They complement FLL’s four pet relief areas
located outside on the lower level terminal curbsides. The pet-friendly pit stops give travelers
a secured open-air space for their canine companions to walk or take a potty break. Doggie
bags and trash receptacles are available, so please remember to clean up after your pets.

FLL App

FLL began work in 2021 on a new mobile application, which
will be available in Android and Apple iOS formats. The newapp featuring online ordering for select concessions and otherkey airport information is expected to launch by summer 2022.

FLL

26

Guest Experience
AIRPORT AMENITIES AND INITIATIVES CONT’D
Airline Lounges
Delta Sky Club

The mezzanine-level Delta Sky Club at FLL made its official debut in June 2021
as one of the latest enhancements available to airport guests in Terminal 2 asits multi-year $153 million modernization project nears completion. The 8,000plus square-foot Delta Air Lines lounge features floor-to-ceiling windows with
spectacular runway views, an art gallery, self-serve food stations, and a bar
selection of seasonal, premium cocktails for club members to enjoy. The Club’s
culinary options include breakfast favorites, regional specialties, soups, salads,
sandwiches, quick snacks, and desserts.

United Club

United Airlines reopened its United Club at FLL in July, encouraged by growing passenger demand for flights to and from Fort
Lauderdale amid the travel recovery in 2021. FLL guests can enjoy the United Club in Terminal 1, Concourse C near Gate C1,
by purchasing an annual membership or one-time pass. In 2020, United temporarily closed its FLL location and many others
nationwide during the peak of the COVID-19 pandemic. United Clubs offer a range of complimentary amenities, including
beverages, light snacks, high-speed Wi-Fi access, reservation assistance, seat assignments, and electronic ticketing.

New Lounge Debuting in 2022

Escape Lounges - The Centurion® Studio Partner at FLL is set to debut in late2022, in Terminal 3 along the post-security Concourse E-F connector walkway.
As a common-use lounge, travelers from any airline or status can enjoy theamenities for a fee. Lounge offerings will include hot and cold chef-curated
food, premium alcoholic and non-alcoholic beverages, ample power outlets,
high-speed Wi-Fi, up-to-the-second flight information, and access to 7,000+
digital publications in 60+ languages from 120+ countries. Plush and relaxing
seating throughout this over 5,000-square-foot lounge will be paired with
airfield views and an aesthetic uniquely inspired by South Florida. For more
information, visit EscapeLounges.com.
27

FLL

Guest Experience
AIRPORT DEVELOPMENT UPDATESINNOVATION AND EFFICIENCIES
Ultraviolet Cleaning Expansion

BCAD, through its partner Schindler, expanded ultraviolet (UV) lightsanitizing units to clean escalator handrails in Terminal 3, Terminal
4, and the RCC. The Aviation Department first deployed the UV
light cleaning technology in Terminal 2 in the summer of 2020 aspart of the airport’s “FLLy Safer, FLLy Smarter, FLLy Better” publicconfidence campaign to provide a safe and clean environment
for everyone during the ongoing COVID-19 pandemic. The UV lightcleaning systems continuously sanitize the escalator handrails inthese areas. The technology complements other deep cleaningmeasures in FLL’s existing virus-fighting playbook, including
disinfecting foggers/misters and electrostatic sanitizing machines.

Scan, Pay & Go Shopping

In March, airport concessionaire Paradies Lagardère introduced
the MishiPay Scan, Pay & Go technology at its Univision travel
essentials store at FLL as part of a pilot program. Early results showed
travelers were embracing the new contactless payment option,
Paradies said. With the MishiPay shopping solution, airport travelers
simply choose the items they want, scan the barcodes and pay forthem using their own mobile devices. There’s no need for shoppers
to wait in line at a register. The new in-store experience elevates
overall customer satisfaction and convenience by enhancing
speed of service and reducing interpersonal contact, which
supports safety and health protocols, the airport retailer noted.
In 2021, Paradies also added self-checkout kiosks at FLL with the
opening of two new stores in Terminal 3.
FLL28

Guest Experience
TERMINAL MODERNIZATION
Terminal 1

The Terminal 1 Modernization Project was completed in November 2019. During the past few years,
significant upgrades throughout the terminal have included opening a new $95 million Concourse
B/C Connector and a centralized TSA passenger screening checkpoint. New exit lane security breachcontrol systems were installed in Concourses B and C to allow for fast and safe passage from the secureareas of the terminal to the public side. In addition, more than a dozen new shops and restaurants
have opened, including Rocco’s Tacos & Tequila Bar, Offerdahl’s Off-the-Grill, Jimmy Buffet’s Air
Margaritaville, Harley-Davidson Motorcycles, and MAC Cosmetics, to name a few.

Terminal 2

FLL opened all of Terminal 2’s newly redesigned dining and shopping venues, modern restrooms,
and upgraded gate-area passenger waiting rooms in 2021. In June, BCAD joined Delta to celebrate
the opening of the airline’s new mezzanine level Sky Club. With the completion of the Concourse D
expansion, upgrades and post-security amenities, BCAD is focusing next on the Terminal Connectors
Program, which will include a new T2 security checkpoint and more public art opportunities acrossthe airport’s terminal campus. This project will build enclosed corridors between Terminals 1, 2, and 3,
providing ticketed passengers with seamless post-security access to all four terminals.

Terminal 3

In 2021, the Terminal 3 program took advantage of the downturn in passenger activity arising fromthe COVID-19 pandemic to accelerate construction. As such, new concessions, centrally locateddouble-sided restrooms, and charging stations for passenger seating were delivered ahead ofschedule. In November, retail concession Tripadvisor opened in Concourse E, a year after Bokamper’s
Sports Bar & Grill began serving guests traversing the E/F connector. In July, a new central automateddormakaba exit system and escalator staircase to bag claim, began operations and have since
successfully reduced ticket lobby congestion by separating arriving and departing passenger traffic.
Throughout the year, workers completed shell spaces for four future concessions along the entrance
to Concourse E, and four of six new bag claim devices became operational. In the post-security E/Fconnector walkway, final renovations to existing food and beverage spaces are underway and a
new common-use lounge with fantastic views of the airfield is under construction for opening in 2022
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Guest Experience
Terminal 4Construction activities continued in the year on the latest phase of the U.S. Customs FIS expansion
project in Terminal 4. These activities included a 10,000 sq. ft. extension of the existing baggage
hall, two more bag claim devices, and renovation of 100,000 sq. ft. of existing FIS spaces to create
new consolidated Primary and Secondary Processing Areas. In late July, the project reached amilestone with the opening of the new Primary Processing facility, which features several advanced
technologies and improved efficiencies, which consolidate CBP’s processing functions on a single
level creating a “one-stop” process for passengers. Now only one interaction with Customs agentsis necessary for most travelers. Additionally, work proceeded on the modernization project’s next
phase, the North Baggage Hall and Meet & Greet area, for welcoming arriving international
passengers after they exit the facility. The completion of the entire project is anticipated by summer
2022.

Wayfinding Signage

Finishing touches were completed on the airport’s wayfinding signage program in 2021, including a new FDOT sign at theintersection of Griffin Road and US-1 to help improve the roadway experience at the southern entrance to FLL. Between 2020
and 2019, the program has installed more than 5,400 signs throughout the FLL roadway and parking garages. An additional
phase of this project includes the installation of approximately 300 new interior and exterior signs at the RCC, which began
in late 2021 and is scheduled for completion by the end 2022.

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Guest Experience
FUTURE PROJECTSNew Credentialing Center

BCAD’s credentialing, (aka badging) operations are slated to move into a newcentralized home on the fourth floor of Terminal 1 by mid-April 2022. The relocation of
the badging operations from the trailers on the south side of the Hibiscus Garage into
the terminal will improve the overall efficiency of credentialing services and enhance
the user experience.
The new Credentialing Center will serve more than 15,000 credentialed FLL employees
and stakeholders, primarily handling the approving, vetting, and adjudicating of airportissued identification media applications. Additional responsibilities include conducting
security and airport employee emergency response trainings, and issuance of other
FLL-related identification. The centralized facility will also house the Auditing and
Adjudication Section and the U.S. Customs Seals office
Features of the new Credentialing Center will include large waiting and intake/reception
areas, a 30-seat testing room with proctor station, conference room, restrooms, andstaff break room with kitchenette. BCAD looks forward to serving airport stakeholders inthis new location.

Terminal Connectors

The two new Terminal Connectors between Terminals 1 and 2,
and Terminals 2 and 3, will be a game-changer for FLL as all its
terminals will be connected post-security, enabling passengers
to move freely throughout the secured areas without exiting
and re-entering a security checkpoint. In addition, connectivity
between the four terminals will increase exposure and access to
airport concessions, improve wayfinding, and enhance flexibility
in gate utilization to manage future growth. The project’s
estimated cost is $149 million and it’s targeted for completionin late 2025.

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FUTURE PROJECTSNew Terminal

Terminal 5 will provide additional landside, terminal, and gate
capacity to serve the near-term aviation activity demand as
established in the recently completed FLL Master Plan Update.
This facility is designed to accommodate up to five million
annual passengers, providing FLL additional capacity andflexibility to meet demand. In addition, the new terminal willcomprise five domestic gates and connect to Terminal 4 with a
new multi-level pedestrian bridge, allowing airlines to operatefrom both terminals through secure connectivity. JetBlue
will manage the project, which has an estimated cost of$306 million, and anticipated completion date of late 2025.

SAFETY AND SECURITY INITIATIVES
Pack The Fun, Not The Gun Campaign

Did you know that if caught with a weapon while going through the TSA
passenger screening checkpoints, even if you have a concealed weapons permit,
your travel plans will be interrupted? Two years ago, BCAD partnered with local andfederal law enforcement agencies to remind everyone at FLL that it is illegal to enter
a TSA passenger screening checkpoint with a weapon. Airport officials launched theinitiative concerned that FLL was routinely among the top 10 U.S. airports for weaponsintercepted at TSA checkpoints. The ongoing “Pack the Fun” but “Not The Gun” awarenesscampaign serves to remind passengers not to bring a weapon to the passenger screening
checkpoint. TSA penalties for firearms may cost more than $10,000, as well as an arrest. If
you do travel with a licensed firearm, the federal agency advises it should be unloaded,
packed in a special locked container, declared with your airline, and transported as
checked luggage.

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Guest Experience
Continuing Emergency Response Training
Drone & Vehicle Borne Explosives Exercise

The BCAD Security Division conducted its annual Aviation Security (AVSEC) tabletop exercise in August to test FLL’scontingency plans and response to an imminent threat concerning possible vehicle-borne explosives. A secondary
scenario of this TSA-mandated AVSEC training included a response to an unmanned aerial system (UAS) drone event. The
participants, including BCAD, the TSA, Broward Sheriff’s Office (BSO), FAA, and United, discussed how FLL would respond to
implementing curbside parking restrictions at the terminal building where passengers load and unload. Each entity outlined
their responsibilities, procedures and processes, and the communications that would occur to enable the airport to remain
operational with minimal impact through a coordinated effort.

FEMA Virtual Tabletop Exercise

In July, BCAD participated in a FEMA Virtual Tabletop Exercise (VTTX) training program involving multiple jurisdictions fromacross Broward County. The VTTX presented each partner agency with site-specific Vehicle Borne Weapon incidents to test
their preparedness, response, and coordination. BCAD Emergency Management facilitated the exercise, which allowed
numerous federal, state, and local partners to coordinate successfully in response to a mass casualty incident at FLL.

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Employee Development and Engagement
TRAINING OVERVIEWThe Aviation Department recognizes that having professionally competent and engaged employees is essential to effective
airport operations. Therefore, BCAD’s learning and performance initiatives maintain strategic investments in knowledge,
engagement, and talent development to achieve individual and organizational goals.

Airport News and Training Network (ANTN) Digicast

For the ninth consecutive year, the American Association of Airport Executives (AAAE) has recognized FLL with an ANTN
Digicast Excellence Award for Airport Training. The award from ANTN, an educational division of the AAAE, signifies that FLL
employees have completed a specified amount of airport-specific training using the Digicast web-based system. FLL ranked
fifth in 2021 among the participating large-hub U.S. airports w th the highest number of employees trained in one year.
During the year, FLL employees watched 1,065 training videos.

Hidden Disabilities Sunflower Program Orientation

In September 2021, the airport commenced employee training on the HDSP using several virtual and recorded video sessions.
Employees received an overview of the program, including other participating U.S. airports and its implementation at FLL.
In addition, FLL provided details on how guests can participate in the HDSP and guidance on what employees should do ifthey see travelers wearing the program’s identifier, the sunflower

FLL Cares

FLL Cares is an airport-wide training program focused on thecustomer service culture of FLL and its employees. It encourages
everyone to work towards established standards and to provide
superior service. In 2021, BCAD continued its FLL Cares Customer
Service – COVID-19 Style Training Program to help employees
better understand the “new norm” and guest expectations
arising from the evolving pandemic. Approximately 150 airport
employees received training on the spinoff program launched
in July 2020. The training offered insights and guidelines on
the pandemic’s impacts on guests and employees, and thenecessary adjustments to continue providing a positive FLL
experience.
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Broward College Mentoring Program

For 15 years, BCAD has had a mentoring agreement with Broward College, where students studying Aviation Operations
Management receive internship opportunities at FLL and HWO airports. During the internships, students shadow personnel in
the Airport Development, Operations, Finance, Administration/PIO section, Air Service Development, and Business Divisions,where they learn about the operation and management of FLL and HWO. Over the years, the Aviation Department has hired
more than 50 students for various jobs due to this initiative. The program was on hold for several months due to COVID-19 but
fortunately resumed in the fall of 2021. BCAD is honored to be part of a mentoring program that positively contributes to thedevelopment of future aviation professionals.

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Financial Responsibility
FINANCIAL STATEMENTS*
Financial Highlights for FY 2021
• BCAD’s assets and deferred outflows of resources exceeded liabilities and deferred inflows at the close of2021 by $1.8 billion.
• Total revenue bonds payable were $2.6 billion at September 30, 2021.
• Operating revenues were $295.2 million in FY 2021, which represents a 13.8% decrease over FY 2020, primarily
due to a leveling of airline revenues in FY 2020 given the decline in passengers resulting from the COVID-19
pandemic. However, there were significant increases in rental cars, parking, concessions, general aviationand cargo, which combined were up 21.4% compared to FY 2020. Other revenues, such as non-airline
terminal rents and other rents, increased 24.8%.
• Operating expenses were $159.8 million in FY 2021, representing a 6.7% decrease over FY 2020. The decreaseis mainly due to cost-saving initiatives during the pandemic from contractual services and lower salaries due
to increased vacancies and longer periods to fill vacant positions, as well as a $17.9 million support paymen
received from Broward County for law enforcement and fire rescue• Capital contributions were $44.7 million in FY 2021 and are comprised of amounts received from the FAA,
and FDOT.
• BCAD received $27 million in support payments from the FAA to help offset the economic impacts of the
COVID-19 pandemic on air travel.
• Net position increased by $91 million, or 5.2%, over FY 2020.
*For more financial information, visit fll.n

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Financial Responsibility
INCOME STATEMENT
Fiscal Years Ended September 30 (Thousands of Dollars)
2021

2020

2019

Operating Revenues

295,201

342,576

306,141

Operating Expenses

159,833

171,342

196,692

Operating Income Before Depreciation

135,368

171,234

109,449

Depreciation

131,779

124,245

126,073

3,589

46,989(16,624)

Passenger Facility Fees

57,581

38,662

74,868Interest Income

1,534

20,26029,584

Interest Expense(87,353)(75,093)(91,991)

Other Non-Operating Revenues (Expenses)

70,983

100,732(3,647)

Total Non-Operating Revenues (Expenses)

42,74584,561

8,814

Income Before Capital Contributions & Transfers

46,334

131,550(7,810)Capital Contributions

44,694

59,40954,141

Increase in Net Position

91,028

190,959

46,331

Operating Income
Non-Operating Revenues (Expenses)

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Financial Responsibility
SUMMARY OF OPERATING REVENUES
Fiscal Years Ended September 30 (Thousands of Dollars)
2021

2020

2019

Airline Revenues

136,692

115,116

125,088

Rental Cars

64,252

52,79465,645Parking

33,78328,32853,228

Food & Beverage

13,658

11,33021,037Retail Including Duty Free

9,838

6,856

10,968All Others

7,918

8,383

12,792Concession Revenues

31,41426,56944,797

Other Revenues

29,06024,547

21,418

Total Operating Revenues

295,201

247,354

310,176

Airline Deferred Revenue Adjustment-

95,222(4,035)

Total Reported Operating Revenues

295,201

342,576

306,141

Concessions

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Stakeholder Engagement and Partnerships
SPECIAL EVENTS
Inaugural Job Fair

BCAD held its first job fair in September at the FLA Live Arena (former BB&T
Center) in Sunrise to assist several FLL tenants in recruiting employees.
Twenty-four airport employers had over 800 positions to fill. More than 800
job seekers attended the successful event, which received pre-and-post
media coverage from seven local TV and newspaper outlets.

Making Global Connections

The Florida International Trade and Cultural Export (FITCE)
conference hosted its sixth edition at the Greater Fort
Lauderdale/Broward County Convention Center in Fort
Lauderdale. FITCE marked a return to an in-person format after
going virtual last year due to the pandemic. The November
17-18 event included seminars on trade and commerce anda World Expo Marketplace, which attracted more than 250
exhibitors and country delegations from 60 nations, organizers
said. FLL CEO/Director of Aviation Mark Gale offered welcome
remarks and gave an airport update during the opening
ceremony. Gale also participated in a panel discussion on
doing business in the United States. During the expo, BCAD
representatives fielded questions at FLL’s booth. Broward
County hosted FITCE under the leadership of Commissioner
Dale V.C. Holness. The conference provides a unique platform
for attendees to interact with government leaders, global
trade experts, and delegations, discussing international trade,
foreign investment, and cultural issues.

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Stakeholder Engagement and Partnerships
Patriot Day Ceremony

The Aviation Department returned to an in-person commemoration in 2021 to mark the 20th anniversary of Patriot Day on
September 11. More than 100 airport employees and invited stakeholders attended the “FLL Will Never Forget” ceremony
inside Terminal 1, lower level, at the permanent 9/11 Memorial.
Two decades later, the reminder to “Never Forget” the thousands of innocent lives lost on that fateful day continues toresonate for those who work in aviation and understand the global impact of 9/11 on our industry. A commemorative coinand video featuring employees and aviation stakeholders reflecting on 9/11 were elements of this milestone Patriot Day
tribute.
FLL’s permanent 9/11 Memorial displays artifacts from the attacks in New York City. The objects include a fragment of theWorld Trade Center’s South Tower and a helmet of a New York firefighter who took part in the recovery efforts
The program speakers included Broward County Mayor Steve Geller, FLL CEO/Director of Aviation Mark Gale, TSA Federal
Security Director Jason Martin, CBP Acting Port Director Stephen Balog, and Broward County Sheriff Gregory Tony. Other
Broward County government officials in attendance were Vice Mayor Michael Udine and Commissioners Lamar Fisher andDale V.C. Holness.
Since dedicating and unveiling FLL’s permanent 9/11 Memorial on September 11, 2016, BCAD has hosted an in-person
ceremony or virtual commemoration each year in remembrance of the lives lost in the series of coordinated terrorist attacks
on America on September 11, 2001.

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Stakeholder Engagement and Partnerships
Menorah Lighting

FLL joined the Chabad of Dania Beach on November
28, to celebrate Chanukah with a Menorah lighting
ceremony in Terminal 1. Rabbi Eli Eckstein of the Dania
Chabad organized the Menorah lighting event tobring the joy of Chanukah to airport guests during
the challenging times. It was the first time the Chabad
partnered with FLL to host the event. The rabbi lit the firs
candle on a nine-foot electric Menorah on display inside
the terminal during the ceremony that celebrates Jewish
tradition and culture. Chanukah, also known as the“Festival of Lights,” is an eight-day Jewish holiday withnightly Menorah lightings, prayers, dreidel games, andfried foods. Two Menorahs from the Chabad of Dania
Beach were on temporary display at FLL for the holiday
season. On the last day of the festival, Broward County
Mayor Michael Udine greeted the rabbi at one of the
Chabad’s Menorahs at FLL.

PUBLIC ART AT FLL
BCAD, through the Broward County Cultural Division’s
Public Art & Design Program (PAD), continues to bringnew cultural amenities to its facilities that enhance theairport experience and highlight the local cultural andnatural environments.

Elevating Public Art

Cirri, a new large-scale aluminum and painted steelsuspended sculpture by artist Patrick Marold, wasinstalled in Terminal 2’s new passenger holdroom area
in May 2021. The artwork, referencing cirrus clouds, is acomposition of layered lines drawn into the volume of
the architecture augmenting the public’s perceptionof scale and dimension. The artwork’s three layers
nest within each other, activating a moiré effect thatenhances the viewer’s movement and visual experiencefrom below.
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Rainbow’s End Expanded

The widening of Terminal 3’s ticketing area and Concourse E to accommodate moreconcessions allowed for the expansion of Rainbow’s End, the terrazzo artwork that covers
the departures level of the entire terminal. The design is inspired by the vastness, beauty, andcomplexity of the environments of South Florida. The uniqueness of this ecotone is defined by
the flow of water, from freshwater to saltwater, by the Everglades biome to the west, and theAtlantic Ocean to the east. The artists represented this environmental diversity with imagery of theocean, tide pools, marshes, beaches, the Everglades, and the sky.

Public Art Map & Guide

The Public Art at FLL Map & Guide serves as a guided tour of a captivating collection of over 60 artworks thatcreatively reflect the spirit and energy of South Florida and FLL’s commitment to the cultural arts. On display
in FLL’s terminals are art exhibits, mosaic and terrazzo floors, paintings, photographs, sculptures, video, light,
and sound artworks created by local, national, and internationally acclaimed artists.

ART EXHIBITSNew Art Gallery Debuts

BCAD, in partnership with the Broward Cultural Division, unveiled the Terminal 2 Art Gallery
and its inaugural exhibition titled Through New Eyes by local artist Nava Lundy in December.
The nationally recognized artist is best known for her series of large-scale paintings of Muses.
Located post-security, the new art gallery is dedicated to displaying and promoting the workof artists from Broward, Miami-Dade, and Palm Beach counties, and offering airport visitors an
insight into the region’s identity, arts, and culture. The gallery and its exhibitions enhance the
FLL experience for travelers by offering a stimulating cultural experience while providing artists
an opportunity to show their artwork to thousands of people. Exhibits will rotate biannually.

Employee Art Exhibitions

The fifth and sixth installments of FLL’s employee art exhibition, I Bet You Didn’t Know (IBYDK),
were featured in the walkway connector between Terminals 3 and 4. The exhibits included
acrylic, watercolor, oil paintings, wood and clay sculptures, collages, photographs, jewelry,musical compositions, poetry, digital videos, and mixed-media installations. IBYDK is anothercollaborative effort between FLL and the Cultural Division’s PAD Program.
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The rotating employee art exhibit provides a biannual opportunity for FLL employees to showcase their creativity to FLL visitorsand colleagues. Since its debut in August 2018, IBYDK has been an inspiration for many employee artists and a welcome
amenity to airport visitors. As a local traveler recently stated, “The exhibit gave me a glimpse into employees’ talents andreally reminded me that the beauty of travel is being able to connect and see the world from different lenses, much like thephotos and art featured. I hope you never get rid of the exhibit and hopefully expand it to other parts of the airport. Thankyou for adding some happiness to my travel today.”

COMMUNITY ENGAGEMENT
Service Dog Trainees Visit

It was a teachable and doggone adorable moment in late June when agroup of 10 Canine Companions working dogs and service pups in training
visited FLL with their owners and handlers to get familiar with airport sights
and sounds. The familiarization tour in Terminal 1 included security screening,
elevator rides, and visits to pet relief and service animal areas. “We all reallyfelt it was a very beneficial outing for our working dogs and future service
dogs,” said Canine Companions organizer Sheryl Scheer. “Everyone was so
welcoming and helpful. We hope to be able to do this again.”

Airport Volunteers Return

After more than a year’s hiatus due to the pandemic, FLL welcomed backits Volunteer Airport Ambassadors and AmbassaDogs in July. The volunteers,
who help create an enhanced FLL guest experience, are back assisting
travelers at information booths or roaming the terminals and RCC, providing
aid where needed.

Runway in the Sky

In October, BCAD joined Southwest and the nonprofit No Limits Foundation
Inc. Everyone Has Purpose to host the “Runway in the Sky” fashion and talent
showcase for the second time at FLL, pre-security in Terminal 1. During theevent, 14 models of varying ages and disabilities walked the catwalk in vibrant,
colorful outfits, specialty-designed t-shirts, and evening apparel as the audienceof family members, FLL passengers, and employees applauded them.
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Other program activities included stirring song performances and impromptu dances to inspiring DJ music. The show’s
theme of empowerment focuses on raising awareness of individuals with special needs. Organizer and No Limits Founder
Letitia “Tia Frost” Frosland is a Southwest customer service representative who drew inspiration for the event from her son,John, diagnosed with autism at age three. The keynote speaker was Broward County Commissioner Dr. Barbara Sharief.
FLL first hosted the “Runway in the Sky” in June 2019

Public School Partnership
BCAD partners with Broward County Public Schools (BCPS) each year to host two main events:• Autism in Flight (AIF): A trip to the airport can be an intimidating experience
for anyone. For children with autism and their families, it can be downrightfrightening. The program first got underway on May 15, 2013, after a parent,
Timothy Arnwine, brought his concerns to Commissioner Dr. Sharief and
Broward School Board member Patricia Good. AIF is a partnership between
BCAD, BCPS, JetBlue, TSA, and BSO. The program marked its seventh year in2019 but has been on hold for two years due to the COVID-19 pandemic. FLL
hopes to welcome students back in 2022 for this simulated travel experiencethat helps to make flying less stressful and more relaxed• Winter Festival of Music (WFM):
WFM returned to FLL in early December after a hiatus in 2020 due
to COVID-19. The 33rd musical showcase featured Broward County
elementary, middle, and high school students in various performances
over a week. The 2021 entertainment included band and choir
performances pre-security in Terminal 1 (lower level) and the RCC.
Additionally, roaming carolers serenaded travelers waiting for flightthroughout the post-security concourses in Terminals 1, 3, and 4.

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ADA Access Committee

FLL’s ADA Access Committee celebrated its 12th anniversary in June 2021. The Committee, comprised of persons withdisabilities and disability advocates, holds quarterly reviews to ensure FLL is accessible in all areas to everyone. Those areas
include shuttles/trams, restaurants, retail stores, restrooms, and security checkpoints. In the fourth quarter of 2021, thegroup resumed duties after its activities were suspended in February 2020 due to COVID-19.

Attraction at FLL

Naval Air Station Fort Lauderdale (NASFL) was built on the site of what was then called Merle Fogg Field in 1942. It waspart of the national defense program and served as one of 257 air stations across the U.S. during WWII. It was one of a few
specialty training schools for the American torpedo bomber (TBM/TBF Avenger) aircraft. NASFL had a significant impact on
the growth and economy of South Florida during the lean war years. Thanks to the efforts of the late Allan McElhiney, a pieceof the air station’s history was preserved. McElhiney founded the NAS Fort Lauderdale Historical Association and Museum
and convinced Broward County leaders to relocate and preserve Building 8, which would later become today’s museum.
McElhiney, who served in WWII and Korea, felt it was important to preserve Navy and FLL history. The Link Trainer Building 8
once housed six to eight Link Trainer flight simulators, a critical pilot training aid during WWII. More than 500,000 U.S. pilots
received training on the Link simulators, many of them at NASFL. One of the most famous and, at the time, youngest was thelate U.S. President, George H.W. Bush. He lived at NASFL as a 19-year-old Ensign, where he received torpedo/bomber pilot
training. Today, Building 8 is the only remaining structure on the naval base property that once housed a complex of morethan 200 buildings.
Over the decades, the museum has become a popular attraction for aviation and military enthusiasts and currently is:
•
•
•
•

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Listed on the National Register of Historic Places
A Florida Heritage Site
Home of Flight 19 and the annual remembrance event (Flight 19’s aircraft and crew disappeared on December 5, 1945,
without a trace, to become one of the great aviation mysteries)
The site of an award-winning sustainable butterfly garden with a Flight 19 memoriaStakeholder Engagement and Partnerships
Exhibits include a recreated soldier’s barracks, Flight 19 history, uniforms, flight gear, medals, insignia, ship plaques, original
naval paintings, cartoons, lithographs, and a photo collection of more than 10,000 images.
Outdoor artifacts include:•••

WWII torpedoes from a submarine
TBM/TBF Avenger, an anti-aircraft gun
Anti-submarine “Hedgehog” bomb

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AWARDS, RECOGNITION, AND ACCOLADES
Prestigious Industry Award

In October, Airport Experience News (AXN) announced the selection of FLL CEO/Directorof Aviation Mark Gale as its 2021 Director of the Year (DOY) in the Large Airports Division.
Gale was one of three U.S. airport directors selected by AXN for its annual signature
awards. AXN featured Gale and the DOY award recipients in the small and medium airport
categories in its November/December magazine issue. The awardees will be honored by
AXN during its Airport Experience Conference scheduled for February 27- March 2, 2022,
in Orlando, FL. Headquartered in Boca Raton, FL, AXN is an aviation industry resource andevent organizer that provides in-depth coverage and analysis of the airport and air travelindustries through its print magazine, website, digital, and conference channels.

Excellence in Concrete Paving Award

The North Runway Rehabilitation Project at FLL received industry
recognition as an outstanding undertaking from the American Concrete
Pavement Association (ACPA) in December. The project won a silver
Annual Excellence in Concrete Paving Award in the Commercial
Service Airports category during ACPA’s 58th Annual Meeting in
Huntington Beach, Calif. According to ACPA, the honor celebrates“award-winning” pavement projects from around the country. BCAD
partnered with Kimley-Horn and Boh Bros. Construction on the North
Runway’s massive reconstruction paving component. Founded in
1963, the ACPA is the world’s largest trade association that exclusively
represents the interests of those involved in designing, constructing, andpreserving concrete pavements.

Engineering Excellence Award

The North Runway Rehabilitation Project won yet another industry award in 2021 following the completion of the massive $95
million enhancement initiative in early 2020. The American Council of Engineering Companies of Florida (ACEC-FL) named
Kimley-Horn, the project’s engineer of record, a 2021 “Excellence Honor Award” recipient in the transportation category.
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National Association of Counties (NACo)

BCAD received three NACo awards in 2021 for its “FLLy Safer, FLLy Smarter, FLLy Better” and “Pack the Fun, Not the Gun”
(page 33) campaigns and the In Flight public art mural on the North Runway’s jet blast deflector. The respective winningcategories were Community and Economic Development, Criminal Justice and Public Safety, and Arts, Culture and HistoricPreservation.

ACI-NA MarComCX Awards

The Public Art at FLL Map & Guide (page 42) was a finalist in the Airports Council International-North America (ACI-NA)
Marketing, Communications and Customer Experience Awards in the Print Communications category in October. The
publication was created to inform and guide passengers through FLL’s dynamic public art collection.

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ENVIRONMENTAL INITIATIVES
Environmental initiatives implemented over the past few years continue to provide economic and conservation benefits
to the Aviation Department. The fuel-efficient fleet of BCAD electric vehicles (EVs) offers ongoing gas savings, emissions
reductions, and an effective mode of transportation for staff. EV charging stations in the Hibiscus Garage are seeing
consistent use by passengers. Fuel and time efficiencies for passengers include the Pay-on-Foot program, Parking Wayfinding
lights that enable expedited parking and payment, SunPass, Tri-Rail, and Ride-Sharing services. Additionally, environmental
resiliency and sustainability improvements are being included in new construction and upgrade projects. These projects
include installing more efficient LED bulbs for lighting parking garages and public areas, upgraded chillers, and low-flowplumbing fixtures
Irrigation improvements along the Greenbelt park have reduced the amount of potable water used by 15 million gallons
per year. This ongoing efficiency results from eliminating drinking water for irrigation and using a nearby stormwater lake as
the source. Broward County has committed to an agreement with Florida Power & Light (FPL) to provide municipal powerfrom clean solar energy as part of the Broward/FPL Initiative – Solar Together. This project ensures that 100% of the power
supplied to Broward County Departments is offset by FPL-owned solar panels.

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NOISE MITIGATION PROGRAM
Residential Sound Insulation Program

As of December 2021, BCAD completed 1,244 properties, representing 100% of the eligible homes. The average unit
construction cost was $62,908. Meanwhile, the entire program was $117 million.

Sales Assistance & Conveyance and Release (CAR) Program

As of December 2021, BCAD completed 621 closings (100% of the eligible owners). The average CAR offer was $54,716,
while the cost for the entire program was $47 million.

FLL

50

Planning
AIRPORT DEVELOPMENT MASTER PLAN

An airport’s Master Plan is a comprehensive study that provides a roadmap for fulfilling its short-, mid-, and long-term needs
to ensure the facility is positioned to serve the future aviation needs of Broward County.

Master Plan Update – FLL

The Aviation Department received approval for the Master Plan Update (MPU) from the FAA and FDOT in early 2021. Currently,
BCAD is in the final stages of validating and refining the MPU, factoring in the impacts that the COVID-19 pandemic has
had on the aviation industry. As part of the validation process, the air carrier activity demand was reviewed to determine
the rate of recovery that FLL is likely to experience in terms of passenger enplanements and aircraft operations. Validatingand establishing 20-year demand levels enables BCAD to make informed decisions for capital project implementationthat is necessary to support short-, mid-, and long-term demands. The Capital Improvement Plan, financial analyses, andassociated implementation schedule refinements for all Phase 1 development projects were completed in December 2021.
Expansion associated with Phase 1 is required to support growth of FLL to 47 million annual passengers. The next steps involvea discussion with the Broward County Board of County Commissioners in the near future.

Part 150 Noise Study

BCAD is in the final phase of the Part 150 Noise and Land Use Compatibility Study, which includes the project’s closeout
for the FAA grant and finalizing the Noise Compatibility Plan (NCP) Report. In April 2021, the Aviation Department held aformal Public Hearing for the Draft NCP Report to solicit feedback and comments from the community and stakeholders on
the study’s recommendations. BCAD included all comments and associated responses in the Final NCP Report submitted
to the FAA in December 2021. A Part 150 Study is a voluntary process that airports can undertake to address aircraft noise
concerns. This Study includes creating Noise Exposure Maps (NEMs) and an NCP. For more information, visit fllpart150.com.

51

FLL

Planning
South Central Florida Metroplex

In August, the FAA implemented its Metroplex procedures for the Fort Lauderdale area pursuant to the Final Environmental
Assessment and Record of Decision issued by the federal agency in October 2020. The Metroplex is part of the FAA’s plan
to modernize air traffic procedures to enhance safety and efficiency for several airports in the southern half of Florida,including FLL.

FLL

52

Planning
NEW DEVELOPMENT AT FLL
BellThe new 31,000 sq. ft. Bell customer service facility at FLL marked a yearin operations in summer 2021. The service center at 1750 SW 34th St.
in Fort Lauderdale provides a full range of service solutions for current
production commercial aircraft, including complex maintenance,
repair, and overhaul services. Bell officials say domestic and internationalcustomers benefit from its highly skilled staff of service engineers andmaintenance technicians. The facility features a 21,000 sq. ft. hangar,
offices, maintenance shops, storage, and a large dedicated ramp
area. Bell officially took occupancy of the new service center in August2020. Airside Fort Lauderdale began construction in February 2019 on
the approximately $8 million service facility for its tenant Bell, a Texas­
based manufacturer of helicopters, related spare parts, and services.

53

FLL

54

HWO

54

North Perry Airport History
HWO, the general aviation reliever airport to FLL, is located in Pembroke
Pines, Fla.
South Florida pioneer Henry D. Perry originally owned the land where theairport is located. Perry was a dairy farmer and, like many other South
Florida farmers during WWII, he was petitioned in 1943 by the U.S. Navyto sell his property for the training of servicemen. The Navy paid Perry$25,276 for the one square mile of land and built HWO in 1943. The airport
was designed as a satellite training field in connection with Miami Naval
Air Station. The runways were built in a wagon wheel configuration for
training during all types of wind conditions. Broward County acquired
HWO in 1957.
Since its inception, the airport facility has grown to encompass 185
T-hangars, four fixed base operators (FBOs), and an Air Traffic Control
Tower (ATCT). Today, HWO serves a niche market of flight training,helicopter tours, aerial advertising, and light-aircraft activity.
In FY 2021, there were 195,192 aircraft operations at HWO versus 230,189
in FY 2020 due to the impacts of the COVID-19 pandemic. HWO wasamong the busiest general aviation airports in Florida in FY 2021 and CY
2021.
The airport has finalized a $2 million safety enhancement project to
Runways 10R-28L and 1L-19R.

55

HWO

HWO Traffic Count |FY 2021
20,00015,00010,00016,08912,860

16,234

17,534

16,677

17,719

OCT

NOV

DEC

JAN

FEB

MAR

16,56016,743

15,607

18,103

16,031

15,035

APR

MAY

JUN

JUL

AUG

SEP

5,000
0

2020

2020

2020

2021

2021

2021

20,00015,00010,000
5,000
0
2021

2021

MONTHLY TOTALS

2021

2021

2021

2021

TOTAL OPERATIONS: 195,192
HWO

56

HWO by the Numbers | FY 2021

3rd Busiest Contract Tower
5th Busiest Airport in Florida
919 Peak Operations - November 16
542 Average Daily Operations
195,192 Total Operations FY 2021
7 Days Below 100 Operations
0 Slowest Operations - November 857

HWOGuest Experience
SAFETY AND COMPLIANCE
Airfield Safety Record

For 21 straight years, HWO has achieved a “zero discrepancies” or no issues rating inannual airport inspections from the FDOT. The examination, required to maintain the
airport’s operating license, involves a review of the primary surfaces and safety areas
for all runways to ensure they are clear of hazards and meet state regulations. The site
inspection generally includes airfield markings/signs, runway/taxiway lights, safety areas,
aircraft approach slopes, wildlife control, and Foreign Object Debris.

Runway Safety Area Upgrades

In December 2021, HWO completed safety area upgrades to its primary east-west runway 10R-28L to help mitigate andreduce the possibility of unauthorized runway incursions on the airfield. As part of this project, the airport extended 10R-28L
and two parallel taxiways L and M to the west, to shorten Runway 1L-19R. This runway/taxiway extension eliminated theexisting alignment where both runways ended in an intersection, which had the potential to result in pilot confusion andmiscommunication. Additionally, the project included the construction of a new north-south taxiway west of 1L-19R and a
new hold pad for aircraft to perform run-up operations prior to taking off. A new connection was built from the Mosquito
Control building to Runway 1L in compliance with current FAA design standards, and the old direct route demolished.
Other significant upgrades included new LED airfield lighting, guidance signs, and pavement markings

CAPITAL IMPROVEMENT PROJECT
Dual Taxilane Access to Taxiway L

This HWO project involved designing and building
a parallel dual taxilane to access the airfield via
Taxiway L from the tenant leasehold. Previously,
aircraft could only access the tenant ramp or
taxiway from a single taxilane, which could causedelays when two aircraft were at either end. The
new taxilane provides an alternate route for aircraft
to maneuver, which in turn helps to minimize delays
and improve tenant operations.
HWO

58

Stakeholder Engagement and Partnerships
COMMUNITY ENGAGEMENT
Florida Aero Club Membership Soars

The North Perry Chapter of the Florida Aero Club (FAC) has been astaple of the HWO/Pembroke Pines general aviation community formany years. Each year, these aviation enthusiasts strive to organizeor participate in local events to spread their love and knowledgeof general aviation to the next generation of aviators. In November
2021, the North Perry FAC welcomed the Young Eagles Rally to
HWO for some plane fun. During the event, the young aviation fans
had an opportunity to fly in an aircraft for the first time or sit witha professional pilot behind the airplane controls. Other activities
featured flight schools, aviation associations, and aircraft displays forphotos and exploration. More than 200 people attended the rally,
where 40 flights with fledgling aviators took off. Due to events likethese, the millennial wing of the North Perry FAC has seen notable
increases in its membership. Chapters of the statewide organization
created in 1954 continue its mission to promote aviation, private
flying, and flight safety among aviation enthusiasts of varying levels
and backgrounds.

North Perry Advisory Committee

The North Perry Airport Community Advisory Committee wascreated in 2019 to advise BCAD about community interests andissues concerning HWO.

59

HWO

Planning
Master Plan Update - HWO

BCAD completed its latest update to the HWO Master Plan in 2021.
The general aviation facility’s Airport Layout Plan (ALP) was approvedby the FAA in late January 2021. The ALP was first submitted to thefederal agency for review and approval in November 2019 following
an Open House Workshop held earlier that year in May to provide
updates to the neighboring community and receive feedback fromarea residents. The MPU will serve as a 20-year strategic roadmap
that provides for the future development of North Perry’s aviation
related needs (for example, hangars, aircraft apron parking, andother support functions) while protecting certain land parcels forcommunity-compatible, non-aeronautical development.

FUTURE DEVELOPMENT AT HWO
LaDim Aviation

LaDim’s new $3 million aircraft storage facility on the west side of
HWO is poised for completion in spring 2022. The complex, which
will include 40,000 sq. ft. of T-hangar space and tie-down parking,represents the first aeronautical development on HWO’s western end.
When operational, the facility is expected to meet growing demand
for these aviation services in South Florida. Construction began shortly
after the project broke ground in December 2021. Broward County
and LaDim brokered a long-term lease agreement for the new facility
two years earlier.

Diversified Aviation

Diversified Aviation has broken ground on a $4 million expansion
project on HWO’s southern side, which is comprised of two newbuildings with eight hangars and offices. The project’s anticipatedcompletion date is March 2022.

HWO

60

Contact Info
Photo Credits:

Fort Lauderdale-Hollywood International Airport
320 Terminal Drive, Suite 200
Fort Lauderdale, FL 33315
954-359-6100
ContactFLL@broward.org
FLL.netFollow us on Twitter
Like us on Facebook

North Perry Airport
101 SW 77th Way
Pembroke Pines, FL 33315
954-359-1016
HWO@broward.org
NorthPerryAirport.net

500 copies of this public document were promulgatedat a gross cost of $4,958.00 or $9.916 per copy to inform
residents about Aviation Department services.

61

Taimy Alvarez
Suresh Atapattu
Andre Chambers

62