CUSTOMER CASE STUDY TORRIDGE DISTRICT COUNCIL

Sophos MDR provides‘peace of mind’ 24/7/365
cover for Torridge District
Council
Torridge District Council is a local authority in northern Devon, England, withheadquarters in Bideford and eight smaller satellite offices around the area. The
district comprises 984 sq. km (380 sq. miles) and has a high-quality naturaland built environment.

CUSTOMER-AT-A-GLANCE
Torridge District Council
Industry
Local authority

Number of Users
250
Sophos Customer
Since 2020

Sophos Solutions
Central Intercept X Advanced with XDRand MDR Complete for VDI Estate
Central Intercept X Advanced forServer with XDR and MDR Complete

CUSTOMER CASE STUDY TORRIDGE DISTRICT COUNCIL“The resources and capacity in our team of ten
staff is limited, and the Sophos MDR service
delivers cybersecurity protection that wecan’t provide in-house. With round-the-clock
cover, we have peace of mind and can rest
assured that we have the best protection.“Mike Tudge, ICT Infrastructure Lead, Torridge District Council

The IT team at Torridge District Council waslooking to migrate to a new VMware Horizon
virtual desktop infrastructure environment fromits legacy Citrix-based remote desktop services.
As a public sector organisation, the Council
needed to find an antivirus cybersecurity solution
to provide high-quality protection against cyberthreats and attacks, while minimising disruption
to users.

Business challenges

The technical solution

The IT team had planned to move to a cloud-based
VMware Horizon virtual environment in summer 2020,
but with the onset of the Covid-19 pandemic and alarge proportion of staff required to work from home,they needed to accelerate implementation. They
were in the final phases of testing, but accelerated
implementation to get the solution up and running byMay 2020, which led to them speeding up the processof finding a suitable antivirus solution to support thisas well.

The IT team at Torridge District Council spoke totheir Sophos partner about their needs, trialled
solutions from a couple of providers, and decided
that Sophos solutions best met their operational
needs. In May 2020, Intercept Advanced wasrolled out for Horizon VDI Estate, and Intercept X
Advanced for Server was integrated in October
2021. Torridge District Council also opted forSophos MDR Complete, which provides 24-hourcybersecurity cover, 365 days per year. This is aservice they have found invaluable, providing peaceof mind and assurance that a comprehensive
cybersecurity service is in place, given that they
don’t have the resources to do this themselves.

With up to 250 staff at the headquarters, eightsatellite offices around the area, and many employees
working remotely, the Council needed to put thesolution in place while minimising disruption to people
and operations.

CUSTOMER CASE STUDY TORRIDGE DISTRICT COUNCIL“We wanted a reliable solution that was lightweight and minimised
disruption to users. The Sophos solutions we chose delivered
just that. The Sophos antivirus solution is offloaded onto a virtual
appliance, rather than on each separate machine, which reduces theresources being used on the machine that the user is working on.”Mike Tudge, ICT Infrastructure Lead, Torridge District Council

Business benefits
Torridge District Council’s ICT Infrastructure Lead,
Mike Tudge, explains the benefits of the Sophos
solutions they now have in place: “I think the key
thing that stands out for us is that we have peaceof mind and that we have constant monitoringand protection from cyber threats and attacks
throughout the year and around the clock.

Ì Excellent support from Sophos and their partner,from trial and procurement and on an ongoing basis
Ì Sophos expertise on evolving cybersecurity matters
across different industries around the globe
Ì Time saving and stress reduction, knowing
cybersecurity is being handled by Sophos,
enabling the team to focus on other priorities

Mike listed further benefits as being:Ì The ability to make enquiries for their own
monitoring purposes via Sophos Central

Ì Excellent customer service andsupport from Sophos

Ì A trusted and operator-friendly interface

Ì Minimal disruption to operations as thesolutions run in the backgroundÌ A lightweight solution that doesn’toverbear user devices
Ì Regular reports on cybersecurity activity

CUSTOMER CASE STUDY TORRIDGE DISTRICT COUNCIL“Sophos are real experts in the field, providing
cybersecurity across a range of sectors aroundthe world. Even if we had a member of ourteam dedicated to this, we wouldn’t havethe 24/7/365 cover that Sophos gives us.
And we know that it works. We carried out aninternal penetration test, which the Sophos
MDR team detected and swiftly dealt with.”
Mike Tudge, ICT Infrastructure Lead, Torridge District Council

To find out more about Sophos
solutions, call (0)8447 671131
or email sales@sophos.com© Copyright 2021 Sophos Ltd. All rights reserved.
Registered in England and Wales No. 2096520, The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, UKSophos is a registered trademark of Sophos Ltd. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.

22-11-10 CCS-EN (NP)