Event Log / Error Log for AW-UR100
Event Log and Error Log can be confirmed on WEB screen. (Setup Menu → Maintenance → System log)

Event log / Error log switch< Event Log >Event Log
No.
Date & TimeOperation time
Event code
Description< Error Log >Error Log
No.
Date & TimeOperation timeError code
Error description

Event log / Error log display

Note
Up to 100 events. The newest event log is No.1.
Date and Time that the event has occurred. Without time setting, bar is displayed.
Hour meter that the event has occurred.
Refer to the following table.
Refer to the following table.

Note
Up to 32 errors. The newest event log is No.1.
Date and Time that the error has occurred.
Hour meter that the error has occurred.
Refer to the following table.
Refer to the following table.

< Event Log table >
Event
Code
W0001
W0002
W0003
W0005
W0006
W1003

Event Description

Note<Power> System start.

Power was supplied and system started.

<Power> Power on.

Power ON

<Power> Standby.

Standby<Power> PoE++ (Hardware) is working.

PoE++ power supply was OK. (Hardware detection)<Power> PoE++ (Software) is working.

PoE++ power supply was OK. (Software detection)<Maintenance> Succeeded OSD Menu

Initialization of OSD menu was successful.

initialization.

W1005
W1006

<Maintenance> Succeeded firmware update.

Firmware update was successful.

<Maintenance> Failed firmware update.

Firmware update failed.

W1007<Maintenance> Succeeded OSD menu andInitialization of WEB menu was successful.

WEB menu initialization.

W1008
W1009

<Maintenance> Reboot.

Reboot<Maintenance> Succeeded configuration

Setting data upload was successful.

data upload. [User name] [IP address]

W1013<Maintenance> Succeeded Scene All

Initialization of all Scenes succeeded.

initialization.

W1014<Maintenance> Succeeded Scene 1

Initialization of Scene 1 succeeded.

initialization.

W1015<Maintenance> Succeeded Scene 2

Initialization of Scene 2 succeeded.

initialization.

W1016<Maintenance> Succeeded Scene 3

Initialization of Scene 3 succeeded.

initialization.

W1017<Maintenance> Succeeded Scene 4
initialization.

W1203<Date&Time> Date&Time exchanged. [Username] [IP address]

W1205
W1206
W1210

<NTP> NTP update succeeded.
<NTP> No response from the NTP server.
<HTTPS> Self-signed Certificate –Generated.

W1211<HTTPS> Self-signed Certificate – Deleted.

W1212<HTTPS> Certificate Signing RequestGenerated.

Initialization of Scene 4 succeeded.
Date and time has been set.
Time synchronization succeeded
The connection error with the NTP server.
Generating the Self-signed Certificate has been completed.
Deleting the Self-signed Certificate has been completed.
Generating the Certificate Signing Request has been completed.
Installation of the CA Certificate has been completed.

W1213
W1214

<HTTPS> CA Certificate – Installed.

W1215<HTTPS> Previous CRT key – Applied.

W1216
W1217
W1218

<HTTPS> CRT key – Generated.
<Genlock> Genlock failed

Genlock failed

W1220
W1303

<Codec> General error occurred

Codec error occurred.

<HTTPS> CA Certificate – Deleted.

<Genlock> Genlock succeeded<Login> Remote camera controller
connected. [User name] [IP address]

W1311<Stream> Mjpeg ch1 Play. [User name] [IPaddress]

W1312<Stream> Mjpeg ch2 Play. [User name] [IPaddress]

Deleting the CA Certificate has been completed.
The previous CRT key has been applied.
Generating the CRT key has been completed.
Genlock succeeded

ROP connection and IP / account information.
User information display who started mjpeg delivery.
User information display who started mjpeg delivery.

W1313<Stream> Mjpeg ch3 Play. [User name] [IPaddress]

W1314<Stream> Mjpeg ch1 Stop, [User name] [IPaddress]

W1315<Stream> Mjpeg ch2 Stop. [User name] [IPaddress]

W1316<Stream> Mjpeg ch3 Stop. [User name] [IPaddress]

W1317<Stream> H.264 ch1 Play. [User name] [IPaddress]

W1318<Stream> H.264 ch2 Play. [User name] [IPaddress]

W1319<Stream> H.264 ch3 Play. [User name] [IPaddress]

W1320<Stream> H.264 ch4 Play. [User name] [IPaddress]

W1321<Stream> H.264 ch1 Stop. [User name] [IPaddress]

W1322<Stream> H.264 ch2 Stop. [User name] [IPaddress]

W1323<Stream> H.264 ch3 Stop. [User name] [IPaddress]

W1324<Stream> H.264 ch4 Stop. [User name] [IPaddress]

W1325<Stream> H.265 ch1 Play. [User name] [IPaddress]

W1326<Stream> H.265 ch1 Stop. [User name] [IPaddress]

W1327<Stream> Reached the number ofconnections limit. [User name] [IP address]

User information display who started mjpeg delivery.
User information display who stopped mjpeg delivery.
User information display who stopped mjpeg delivery.
User information display who stopped mjpeg delivery.
User information display who started H.264 delivery.
User information display who started H.264 delivery.
User information display who started H.264 delivery.
User information display who started H.264 delivery.
User information display who stopped H.264 delivery.
User information display who stopped H.264 delivery.
User information display who stopped H.264 delivery.
User information display who stopped H.264 delivery.
User information display who started H.265 delivery.
User information display who stopped H.265 delivery.
Maximum number of connections.

W1328<Stream> Reached the processing limit.

CPU load upper limit.

W1329<Stream> Reached the bandwidth limit.

Bandwidth upper limit.

W1331<Control> Lock remote control. [User name]

Lockout start and IP/account information.

[IP address]

W1332<Control> Unlock remote control. [Username] [IP address]

W1341<Stream> H.265 ch2 Play. [User name][IPaddress]

W1342<Stream> H.265 ch2 Stop. [User name][IPaddress]

Lockout release and IP/account information.
H265 distribution start and IP/account information.
H265 distribution stop and IP/account information.

W1345<Stream> NDI Add Client. [Number of Client]

NDI Client Additional information display.

W1346<Stream> NDI Decrease. [Number of Client]

NDI Client Delete information display.

< Error Log table >Error
CodeError Description

Note

0x00
0x03
0x03
0x210x22

NormalNo Error

Motor Driver Error (PAN)

PAN motor drive error

Motor Driver Error (TILT)

TILT motor drive error

System Error

System error

Spec Limit Over (Pan)

Limit error (PAN)

0x22

Spec Limit Over (Tilt)

0x240x250x290x31

NET life-monitoring Error

Limit error (TILT)NET CPU life / death monitoring timeout

Main Life-monitoring Error

BE CPU life / death monitoring timeout

CAM Life-monitoring Error

CAM CPU life / death monitoring timeout

Fan1 error

Fan Error (Camera side)

0x32

Fan2 error

Fan Error (Bottom side)

0x33
0x36
0x39
0x40
0x41
0x42
0x43
0x50
0x50
0x52
0x52
0x57
0x58
0x58

High Temp

High temperature condition

Low Temp

Low temperature condition

Wiper Error

Wiper Error

Temp Sensor Error

Temperature sensor Error

Lens Initialize Error

Lens origin search failed (Lens)
PAN/TILT origin search failed

PT. Initialize Error
PoE++ Software auth. Timeout
MR Level Error (PAN)MR Level Error (TILT)MR Offset Error (PAN)MR Offset Error (TILT)
Gyro Error
PT. Initialize Error (PAN)
PT. Initialize Error (TILT)PoE++ timeout error
MR Level Error (PAN)MR Level Error (TILT)MR Offset Error (PAN)MR Offset Error (TILT)
Gyro Error
Origin position search failed (PAN)
Origin position search failed (TILT)