The 10th TRIZ symposium

To disseminate TRIZ into thebusiness world

Koji Tsumagari (LOGO Ltd.)
Masaaki Sakai (LOGO Ltd.)
September 12, 20141

To disseminate TRIZ into the business world
Koji Tsumagari (President, LOGO KK),
Masaaki Sakai (Vice President, LOGO KK),
[Abstract]
Most Japanese executives know nothing about TRIZ. Even if some
executives have heard about TRIZ, it will be an unrecognized method and no
diffusion within own company as an important business issue. Since 2001 thepresent authors have sought the right work way [approach] affiliating withJapanese project management (PM) organization [consortium]. Herein we
introduce TRIZ permeation and approach from PM point of view.
TRIZ has an extremely low profile in Japanese business world. TRIZ
becomes one of method of finding own idea for most executives who knows
TRIZ. It is a part of TRIZ value ever so TRIZ is a power-packed method offinding own idea.
TRIZ has own conceptual system and uses unique words, it configures anunique world. With the engineering job creates unknown system, it becomesan essential that the engineers have an appropriate view of the world (view ofthe engineering). TRIZ is the most likely candidate as the reliable method forengineers. Here lies the key to disseminate TRIZ.
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Contents
1.Summary of announcement
2.Notices from the lecture to the student.
3.Applying to the engineer of the enterprise.
4.Concrete approach～Keep learning.
5.To the end More haste, less speed.
Support documentation

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1.Summary of announcement
There is no acknowledgment from the manager at all though TRIZ
is acknowledged as an excellent idea conception method. Anotherbig value might be buried.
As for the conclusion, the engineer has the outlook on the world(technological view) in TRIZ.
It is fit as basic attainments of straightening. A new phase
opens it to engineer's personnel training by using it to promote
the technological view.
The hardship should solicit the manager a lot of burs and here
there.
It introduces "Experience of becoming it in the conclusion","Point of the TRIZ spread seen from the PM industry", and"Current approach", etc.
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2.Awareness from lecture to student
It will serve as the lecture of the engineer ethics to the student of
Department of Engineering. This became a chance to announce thistime.
April, 2012

The lecture of the engineer ethics is started.
Tokyo City university
The third Mechanical Engineering Section grader(required subject)

September,2013

Impression is received to the TRIZ cram school site.
・The worlds other than the idea conception method are seen.

November

It knows the publication of the TRIZ Level1 textbook (PDF version).
・I feel the charm as systematic study.

April, 2014

TRIZ is taken to the lecture of the engineer ethics.
・The student also sympathizes (interest of my idea).

July

The introduction begins with TRIZ Level1 textbook (booklet version)
publication and "Pronunciation of the textbook" in the manager layer.

5Lecture material (engineer ethics) introduction

Lecture of "Engineer ethics"
・Outline of subject and performance target ・・Support documentation
Think about “How do you act by thinking very in case of yourself?” the problem
situation and the predicament when they are made to stand the purpose of thelecture. It promotes it of the "It thinks voluntarily and act" talent to the aimof the lecturer.
・All teaching materials are made by oneself though a standard case is used.
・Situation of lecture(Large classroom、100～120 people、90 minutes×15 times)
Late, the doze, the whispering, and the side job are natural unlike training in
the enterprise.
It was continuous for the lecturer of the culture shock.
・Transition of form
It is not possible to make it to such a topic alone though an interest and aninteresting topic are seriously heard. Moreover, there is no question at all, andit takes time to answer the lecturer's question. The following decided to be done
as measures.
★The answer sentence of the question on the hilt that takes time is written.
★The leader is elected by mutual vote, it discusses in the team, and thereport is submitted.
Concentrated level to the lecture came to go up gradually by the way above.

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Lecture material (engineer ethics) introduction

Tylenol poisoning incident(1982)
・Febrifuge of J&J Co. relieving pain
・The dead from general consumer
・A whole content difficult grasp is studied
thoroughly.
・One hour after the truth turning out
The CEO's "Collection of all" declaration
・It will return to the market in two months.
・At that time, it is the manual none forcrisis.
CREDO of decision in 1943

CREDO
Model of crisis-management(Company's motto and company motto)7

Lecture material (engineer ethics) introduction

Leader：Submit the record (report).
Leader name●

１． Problem

２． Conclusion①What one are you in
the lesson obtained fromthis case?
②What device becauseof the purpose is to act
Now adequate whensaying do you exist?

● Team member name8

Lecture material (engineer ethics) introduction

Engineer's conscience
The engineer's behavior The criteria｢Chivalry｣
Individual"Creed"

Product Liability Law
another
PL：Product Liability
Autonomous and secret power

Ethics and person's roads

Heteronomy compulsion power

Law

Rule and habitual practice inenterpriseCompany's motto, Credo？
Engineer's conscience9

It noticed by the lecture.

・There is a limit only by studying the case. It is necessary toacquire the outlook on the world (technological view) as the engineer.
・When comparing it to the personal computer
The case is studied.
・・Application program software
The technological view is acquired. ・・ＯＳ(Operating System)
It is likely to agree to the relation on.
・How should I do to acquire the technological view?
One way：The world of TRIZ (technological view) is told.

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Lecture material (engineer ethics) introduction

The world of TRIZ (technological view) is told.
It is the following ideas that make the bone union of TRIZ. A huge idea and practice were piled
about each item and today's TRIZ was made.
★Ideal：An ideal thing is a thing that the function expected of it though it is not anywhere works.
★Contradiction：Here doesn't stand if it sets up there. It is a chance if there is such a dilemma.
★Systematic approach：The hint that solves a difficult problem is hidden unexpectedly.
★Law of evolution：The large invention is a combination of actually ordinary ideas.
★Resource：The one (person), energy, structure, idea (information), and situation and change
at space and time, This is a resource.
★Psychological inertia：The person's perception is boldly omitted.
★Problem model：In Europe of the 13th century, If it was not a person who acquired a longexperience, the dividing calculation was craftsmanship that was not able to be done.
Why? Is the meaning of this expression understood?

DCCCLXXXVIII ÷ VIII = CXI『TRIZ cram school』 Quotation from site(It has permitted. )11

3.It applies to the engineer of the enterprise.
Requirement for business accomplishment (how toadvance work)：｢The client's intention｣ and ｢Prosecutor's duty｣

PatternＡ
ClientIntention＋ DutyProsecutor
The instruction is
executed.

In the point of the business accomplishment if theclient presents polite "Order specifications"
There is no problem. However, the room forprosecutor's discretion is limited.
The motivation is reduced only by this pattern.

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"Intention" And "Duty" is allotted.
"Technological view" is shared.
PatternＢ

Sharing of technological view

ClientProsecutor

Intention

Duty

The client only presents the intention of the business. As forthe prosecutor, the discretionary zone grows, and the pilingmotivation also continues inventiveness.
It evolves as how to advance work. It becomes the pattern of
the third stage.
The prosecutor grows into "It thinks voluntarily and act"13
talent.

4.Concrete approach｢Keep learning. ｣To aim at "Talent who thinks
voluntarily and acts“,To the student and businessmen、It is"Keep learning. " to recommend.
This time, TRIZ was added to this.
(1)From work to work
(2)Japanese becomes good.
(3)Law of 1-2-7(4)Three skills(5)TRIZ level 1 textbook

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(1)From work to work

仕事

作業

The way changes when this is understood. It devises it.
When this is understood, vigor is lucky. It burns.

Work：Here, do as you were said saying.
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(2)Japanese becomes good.
・A logical idea is indispensable. Study Japanese to therecommendation. Japanese raises the logical thinking.
・It is the most effective to read the book, and to write
sentences.
・"Copy" is strongly recommended for the writing skill.
The column serialized with a famous newspaper every day iscopied.
☆Concise beautiful passage ☆Model of how to catch current
topics・The acquisition of the foreign language more than the mothertongue is impossible.
For adequate communication in the foreign language,Skill andstrengthening the mother tongue are indispensable.
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(3)Law of 1-2-7(Cycle of growth)

１０％①Basic knowledge is learnt.

７０％

２０％

③It actually experiences for myself. ②The senior's education is received.

・It is repeated at the level with higher this cycle.
・This cycle is repeated even when working on new work.
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(4)Three skills(Robert Cats)
Conceptual skill
Technical skill

Human skill

Technical skill
The technique, the process, the procedure, and the technique in a special area are understood,
and those capabilities in length and breadth to make good use of.
It is the most concrete, and it requested by a lot of people in the age of specialization.
Humanity skill
Ability to demonstrate each one member's ability in organization, and for environment that eachother puts ones' efforts together to make.
The advanced one accepts the existence of a viewpoint, recognition, and belief different from me,
and a word, behavior of others, and true aims understand something. The self-performed action istold by other party's form of presentation.
Conceptual skill
Ability to catch things and undertaking activities overall. It is understood that the function of theorganization is related according to mutual. How certain one change influences the entire function
is recognized.
It can lucidly draw how the business is related to politics, the society, and the economy of theindustrial world, the regional society, and the entire country.

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(5)TRIZ level 1 textbook
TRIZ is recommended to the manager layer as follows.
はじめにTRIZ(トゥリーズ)とは発明問題解決理論、つまり発明の方法論として知られていますが、真価はその思考法にあります。言葉の意味を知っているだけで、考え方の幅が広がり、仕事が効果的になり、生産性も向上します。 例えば、製品や技術の機能 ・・(主機能)＝(用途)＋(技術的機能) という構成で文書化すれば、明瞭なビジネス文書、技術文書が書けます。
技術システムの進化・・世の中で起こる変化は同じようなことが繰り返されます。
その法則性を利用すれば、将来形がイメージしやすくなります。
理想性、理想解 ・・究極の理想から出発する思考は、現状を改良するアプローチでは実現できない、飛躍的な進歩のきっかけを与えてくれます。
資源・・ヒト・モノ・カネ(経営資源)に限らず、エネルギー、空間、時間、情報、構造、状況、変化、時には何も無いことでも、何でも資源になります。

From "TRIZ level 1 pronunciation of the textbook" ofthe logo making.
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5.To the end

More haste, less speed.

The education is the one that remains
after all forget having learnt it at
the school.
Einstein
If it is necessary not to be caught
only in "One with the immediate effect"and "One with computable return" as aperson involved in the education andtraining, it is deeply impressed.
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Support documentation21

Lecturer introduction

Koji Tsumagari
Logo Co . The President and Representative Director Docent of Tokyo City university
Japanese project, Member of management society Japanese TRIZ society support member The
engineer of the casting factory participates in drawing in NISSAN Motor Co., Ltd. and it
participates in a lot of projects in profit cost management and a power train new
product development, etc. After it retires of this The logo Ltd. is established with
Akira of [**] Sakai in May, company and 2003, and it arrives now.
【Recent book】
90 percent of work is decided by "Arrangements". （2014 Writing support Takahashi bookstore）
Work ends at half time. （2013 Collaboration Diamond company）
It is useful for the life. "Cloud on slope"Ana（2011 Collaboration Integrated law publication）
The practice one-making innovation（2010 Collaboration Nikkei Business Publications,Inc.）
It learns from "Cloud on slope. Management that can be won（2010 Integrated law publication）
Revised edition practice！Project management（2008 Collaboration PHP Institute Office Int'l）【Recent activity】
In the enterprises of the car, the electric machine, the material, medicine manufacture,
the system development, temporary staffing, and service, etc. the lecture, training, andthe site support service of "How that work is correct to advance it" and "Project
management" are done.

22Comparison with acknowledgment level of TRIZ

Acknowledgment level of project management (PM)There are three groups in PM (project management) industry.
(One group of the individual member base is excluded. )The
enterprise that joins two groups exceeds 230 companies.
Project management society
134 companies (corporate member)
Japanese project management society
97 companies (corporate regular member and supporting member)
United States PM society Japanese branch3000 people (number of members)
It depends on HP information as of July, 2014.
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Lecture material (engineer ethics)introduction

Open task of introducing it
Closed task

Problem

Open task

Accuracy

Condition

Moth-eaten
state

Straight road

Approach tosolution

The only correct answer

AnswerVariety（In conditional） Two or more
solutions with possibility

Quotation from TRIZ cram school site (Permitted). 24

Lecture material (engineer ethics) introduction

It introduces an open task.
The answer with what problem it having grappled at the school is easy. It has grappled with the problem that the teacher taught how
to solve. Official of the Closed task is as follows.
(Accurate condition)＋(Established solution) ⇒ (The only correct answer)
It is a demerit mark when coming off from the established solution (idea method) right and left even by one step.
It is assumed that there are two types of ideas in psychology.
Settling type idea of one（closed、It is not creative. ）、The other emanation type idea (open and creative).
A person predominant settled idea is an intellectual character. A person predominant the idea of the emanation type is named acreative character. The person who is intelligent can solve a very complex problem. The problem is the one with the already-known
solution that someone discovered till then. It is ,in a word, closed problem. A creative person tries to notice by himself, to set the
problem, and to slip out the frame given beforehand. Of course, everyone offers an intellectual ability and a creative ability and has
the person. However, each extent is different depending on the person. A creative idea attenuates as the age advances.
The student of the upper-grade and student‘s at the university large majority come to follow the general trend. In addition, they
dislike becoming independent, never never have the go-it-alone mentality, and come to pay attention only to “It is crunched, and thedigestion. Information neatly decorated". They hesitate when they meet "Problem that the condition is not decided, and the solution is
obtained only as choices". So natural.
How to fly cannot be taught to the bird that put it in the bird cage.
"Various approaches that reach the solution", "Difference of the level by which the real root of the problem is dug down", and "Thereis a variation in the solution" The muscular power of creativity cannot be forged when not flying away to the space of the open taskthat allows this.
Quotation from TRIZ cram school site (Permitted).

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Lecture material (engineer ethics) introduction

Outline of subject and performance target: Engineer
ethics【Outline of subject】
Acting by voluntarily thinking becomes healthy member of society and occupation
person‘s basic requirements. Everyone takes the responsibility and the influence ofcorresponding for the occupation person for the society. I want to tell "Scene of workthat engineer's work, role, and ethics are needed" and "How that the backgroundand work are correct to advance it and resolutions of the engineer" to the people
who walk on engineer's road as an occupation.
Think the following to be independence、“What is the life not shadeed off?“【Performance target】
１．The background for which engineer's ethics are needed is understood.
２．"Idea" to support engineer's conscience and "How that work is correct toadvance it" are learnt.
３．It not only is attending school but also after it graduates, "Technology thatkeeps learning" is always learnt.
※Learning；It understands first, and it comes to have to be able to translate
into action even little by little next.
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Lecture material (engineer ethics) introduction

The public trusts the engineer.
The engineer has the accountability ‥.
(accountability)●There is asymmetric information.
●The technology has been highly complicated.
・・It is difficult for the engineer to explain everything
for the public and to make them understand.
･･Even if the public doesn't understand everything, thetrust can be obtained.
Reference noblesse oblige
Obligation of person with high position（Nobility compels the obligation. ）27

Lecture material (engineer ethics) introduction

What is a reliable person?

Entrust them with the arc of six shakus.
The child that father doesn‘t have bereaved small parents can be
entrusted at ease. （A reliable person）“Analects of Confucius” Taihaku
If the young lord who doesn‘t have small parents can be entrusted, the government
ordinance of the nation at feudal lords can be left. It is not possible to deprive himof the will even if importantly hitting. Will only this be gentleman's
person?(Certainly. )It is gentleman's person.

Confucius BC551～BC479 Philosopher in China on age of spring and autumn
Analects of Confucius Postmortem of Confucius、The one that Confucius and theone of the best pupils' words and deeds were recorded. One of "Taihaku" of "Fourbooks" in Confucism along with "Mencius" "University" "Mean".
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Lecture situation (engineer ethics) introduction

Transition: Form of lecture

2012
2013
2014

Teaching material(topic)Question from lecturer(individual)●●

Answer sentence
submitting(It is usual in all
members. )Team discussion(leader election)●●29

Lecture material (engineer ethics) introduction

Spain : It doesn't limit to Shinkansen, and it is equippedthe conventional rail and the bus, etc. with the hammer
for the emergency (It breaks the glass and escape fromthe window).

Spanish Shinkansen (AVE)The lecturer copied it.

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Lecture material (engineer ethics) introduction

日付

●

１
２．
３．

●
４．

学籍番号

氏名

１．
スペインと
日本についてこれらの情報から｢日本の問題｣は何か？
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