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Ivanti Neurons for Facilities
Facilities is the Crux ofBusiness Continuity
In today’s climate, facilities managers need a modern
approach to service management more than everbefore. Not only does business continuity rely on
facilities, but so does the organization’s next phaseof work strategy. Facilities managers spend theirdays outfitting employees across the company withthe tools and services they need to function at theirbest, not to mention administering workplace policies,
building regulations, and government statutes. The
scope of a facilities team is so incredibly wide andwith such an intense balancing act, they cannot afford
inefficient use of time. Because when it comes tobusiness, time lost is money lost.

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Transform Operations with Facilities
Service Management
Ivanti Neurons for Facilities is integrated with the Ivanti
Neurons platform, Ivanti Neurons for ITSM and Ivanti Neurons
for HR —so you can use the tools already in place to help
your company’s facilities team make the move to advanced
service delivery. With Ivanti Neurons for Facilities you can:■ Automate workflows with pre-configured tools tailored toFacilities’ everyday needs■ Streamline the request process with an omni-channel

self-service portal■ Increase productivity and drive down overhead with workorder management and recurring maintenance tools■ Analyze project costs, operational performance, andmore with robust reporting tools■ Optimize operations from anywhere and anytime via amobile app, web browser, and print outs and e-mail thatare tracked in the system)

Key Features & Capabilities
Work Order Management
Work order management supports the full lifecycle ofwork orders from end user request to team and worker
assignments. Employees’ requests can be logged andmanaged by location — even by floor area. Facilities
Technicians can also log time, costs, and receipts associatedwith complete work. Role-based dashboards provide realtime visibility to managers and technicians regarding workorder volume and status, as well as site and location status.
Ivanti Neurons for Facilities | DATASHEET

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Facilities Knowledge Baseeasily request any protective equipment or other

The Facilities Knowledge Base powers the employee

supplies needed. Extended Location Options helpself-service portal, guiding employees to answers tocommon questions, policies and protocols without
having to engage facilities team members for help.
This helps keep employees on the fast track, while
making redundant problem solving a thing of the past.

Employee Self-Service
Employee Self-Service portals deliver on-demand
service to employees, allowing them to resolve amajority of requests themselves, including reserving
cubicles and conference rooms. Analysis from portal
usage can be used to gather valuable employee
insights to improve facilities services. Deep insight canbe gained from both solicited feedback (like surveyresults) and unsolicited feedback like the relative
importance employees place on various programs,
identification of hot topics for which no content isavailable, and what programs are most important towhich segments of the workforce.

Hybrid Work Management
Hybrid work management features support theorganization’s return to work, whether that’s a remote,in-person or hybrid model. Sanitation Schedulingenables effective scheduling of janitorial services.
Consumables Supply Requests allow employees toCopyright © 2023, Ivanti. All rights reserved. IVI-2605 10/23 JP/DH/KF

employees review workspaces including specificbuildings, floors, spaces, rooms, cubes and offices.
And Open/Close Access allows facilities managers tomanage access to different locations, buildings, floors,
spaces, rooms, cubes, and offices ahead of time or in
the moment.

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1 800 982 2130
sales@ivanti.com