Auditor User Guide

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Auditor User Guide
Step 1: Adding a new client
Once you've logged in, select ‘Add New
Client’ from the Quick Links section.

Company Name – This is the legal entity / registered company
name of your client.
Signer Information – This signer information must match thefinancial institution’s information on file of your client.
Signer Email – This must be the email of the authorized
signer. Authorisation cannot be delegated to another party.
Client Registration – We suggest that you only provide
access to the client if it’s requested.

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Step 2: Add accounts – choosing the request typeOnce you’ve created your client’s profile, select ‘add’ from the ‘Accounts’ section.

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Auditor User Guide
Step 2: Add accounts – choosing the request typeTo send bank confirmations, selectthe ‘Financial’ confirmation type.

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Step 2: Add accounts – choosing the request type
Then, search for your responding
financial institution. Once found,select the name.

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Step 2: Add accounts – choosing the request typeOnce you’ve selected a financial
responder, make sure you readthe ‘Responder Instructions’issued by the financial institution
and take noteof the ‘Accepted
Forms.’ Responders accept
different form types.
This is where the bankcan insert special
instructions.

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Step 2: Add accounts – choosing the request type
Example Asset Form

Individual forms• An individual form confirms the details of a single account.
• Common individual forms include:

AssetEscrow AccountLiability

Line of Credit

Bond Issue

Money Market FundContingent Liability

HUD Mortgage

Derivatives

Securities

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Step 2: Add accounts – choosing the request type
Consolidated forms• A consolidated form is a full entity search of bank records.
• Provide a single account number or reference for an entity
and the financial institution will use this to locate the client intheir system.
• They will run a full statement of all balances andarrangements and provide this as a response.
Select your confirmation form type from thedrop down list:

AssetConsolidated
Liability

TIP: Providing a spreadsheet of
all your audited entity’s accounts
will assist the bank’s search.

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Step 3: Requesting client authorization
Once you’ve added all youraccounts, you must request client
authorisation from your client. Do
this by clicking the ‘request’button.

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Step 3: Requesting client authorisation
Your client will receive an email fromConfirmation.com requesting their authorisation
for the financial institution to disclose
information through Confirmation.com.
Your client will select the ‘sign authorisation’button to digitally sign the authorisation.
The process takes less than 30 seconds tocomplete.

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Step 4: Initiating your confirmations
Once you’ve received your client
authorisation, you can initiate yourconfirmations.

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Step 4: Initiating your confirmations
Select your ‘As of Date’ – thisis the balance sheet date ofyour audit.
You can also future date yourconfirmations up to 90 daysout. Confirmation.com willhold them in a queue until thedate indicated.

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Step 4: Initiating your confirmations
Select which accounts/forms
you wish to confirm.

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Step 4: Initiating your confirmations
Once you're ready to send your confirmations, your total fee is calculated. You will be asked topay at this point via credit card (unless your office has a central credit card on account).
For more information on billing options, please contact Customer Support.

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Step 5: Download your confirmations
When the financial institution
completes your confirmations
you’ll receive a notification viaemail.
Log in, navigate to your client andclick ‘download confirmations’ todownload completed confirmations
for your work papers.

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Need more information?
Recalling confirmations

Re-confirmations

Did you make a mistake? If you sent
confirmations to financial institutions withan error, you can ‘recall’ them provided thefinancial institutions have not started workon their response.

Was the response not what you were expecting,or missing information? You can send a reconfirmation to the financial institution with amessage attached explaining what information isincorrect or missing. The financial institution willprioritize responding to re-confirmations.

Watch how to recall a confirmation

Watch how to re-confirm

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Auditor User Guide
Need help?

Contact Our Customer Support Teamhttps://www.contact.confirmation.com/support+1 866-325-7201 (North America)+1 615-844-6222 (Global)

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Thank you for using
Confirmation.com

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