www.mars.comADVANCING HUMAN RIGHTS IN THE THAI FISH SUPPLY CHAIN: A MARS PETCARE
PLANAccording	  to	  the	  International	  Labour	  Organization,	  forced	  labor	  is	  a	  problem	  that	  affects	  nearly	  19	  million	  people	  in	  the	  private	  economy	  across	  the	  world.	  There	  have	  been	  reports	  of	  forced	  labor	  in	  the	  Southeast	  Asian	  fishing	  industry.	  	  Mars	  Petcare	  sources	  fish	  in	  this	  region	  –	  mainly	  in	  Thailand	  –	  and	  we	  run	  a	  risk	  of	  finding	  human	  rights	  issues	  in	  our	  fishery	  supply	  chains	  there.	  Therefore,	  we	  are	  taking	  immediate	  steps	  to	  understand	  and	  seek	  to	  prevent	  the	  issue	  within	  our	  extended	  supply	  chain.	  
Millions	  of	  people	  rely	  on	  the	  fishery	  industry,	  and	  we	  want	  to	  be	  a	  part	  of	  the	  solution	  to	  the	  human	  rights	  and	  environmental	  challenges	  it	  is	  currently	  facing.	  We	  have	  developed	  an	  Action	  Plan	  to	  guide	  our	  efforts	  as	  we	  seek	  to	  protect	  and	  promote	  human	  rights	  in	  our	  Thai	  fish	  supply	  chain.	  Building	  on	  the	  lessons-­‐learned	  from	  this	  plan,	  we	  will	  roll	  out	  similar	  actions	  across	  our	  fish	  supply	  chains	  in	  other	  parts	  of	  the	  world.	  Our	  ambition	  is	  for	  the	  human	  rights	  of	  everyone	  in	  our	  fish	  supply	  chain	  to	  be	  respected	  and	  to	  seek	  the	  elimination	  of	  forced	  labor.	  We	  know	  progress	  toward	  this	  ambition	  requires	  cross-­‐sector	  collaboration,	  complementing	  our	  own	  efforts.	  
Forced	  labor	  is	  a	  major	  issue	  we	  are	  focused	  on	  in	  our	  global	  approach	  to	  human	  rights.	  In	  our	  global	  Mars,	  Incorporated	  Human	  Rights	  Policy,	  we	  commit	  to	  promoting	  and	  respecting	  human	  rights	  throughout	  our	  value	  chain.	  Our	  policy	  is	  aligned	  with	  the	  United	  Nations	  Guiding	  Principles	  on	  Business	  and	  Human	  Rights.	  	  	  We	  invite	  you	  to	  review	  our	  Action	  Plan	  and	  to	  visit	  our	  website	  for	  quarterly	  updates	  on	  our	  progress.	  
Our	  Thai	  Fish	  Supply	  Chain	  Human	  Rights	  Action	  Plan	  follows	  the	  Mars’	  global	  Human	  Rights	  Framework:	  	  	  Commit	  Assess	  Respond	  Engage	  Commit	  to	  policies	  and	  practices	  and	  build	  governance	  and	  capabilities	  	  Assess	  impacts,	  listening	  to	  the	  voices	  of	  impacted	  people	  	  Respond	  by	  preventing,	  addressing	  and	  remediating	  impacts,	  in	  collaboration	  with	  industry,	  government	  and	  civil	  society	  Engage	  transparently,	  through	  collaboration	  and	  communication	  to	  share	  our	  successes	  and	  challenges	  	  Our	  Action	  Plan	  priorities	  are:	  Commit	  	  Increase	  the	  number	  of	  dedicated,	  local	  staff	  to	  lead	  our	  work	  in	  Thailand	  and	  ensure	  strong	  governance	  by	  the	  Global	  Petcare	  Management	  Team.	  	  	  www.mars.comAssess	  Seek	  full	  traceability	  of	  our	  supply	  chain	  and	  engage	  with	  human	  rights	  experts,	  social	  compliance	  firms	  and	  community-­‐based	  NGOs	  to	  conduct	  human	  rights	  conditions	  assessments.	  	  Respond	  Activate	  prevention	  and	  monitoring	  systems	  across	  our	  supply	  chain	  as	  we	  seek	  to	  ensure	  that	  human	  rights	  standards	  are	  upheld,	  including	  support	  for	  awareness-­‐raising	  and	  capability	  building	  among	  relevant	  industry	  actors	  and	  workers.	  	  Engage	  	  Collaborate	  with	  others	  in	  industry,	  government	  and	  civil	  society	  to	  drive	  systemic	  change	  across	  the	  industry,	  engaging	  in	  transparent	  dialogues	  with	  stakeholders	  and	  regularly	  reporting	  on	  our	  commitments,	  progress	  and	  challenges.	  	  	  Mars	  Petcare	  Thai	  Fish	  Supply	  Chain	  Human	  Rights	  Action	  Plan	  2016/2017	  1. COMMIT	  	  STAFFING	  	  KPI	  	  GOVERNANCE	  	  	  KPI	  	  2. 	  ASSESS	  	  TRACEABILITY	  	  Action	  Timeframe	  Ensure	  the	  Action	  Plan	  is	  appropriately	  resourced.	
  • Invest	  in	  dedicated	  resources	  to	  lead	  and	  co-­‐ordinate	  all	  activities	  –	  including	  new	  hires	  to	  support	  the	  regional	  team.	  	  Number	  of	  Mars	  Associates	  actively	  engaged	  in	  program	  	  Ensure	  a	  strong	  governance	  structure	  to	  make	  sure	  the	  Action	  Plan	  is	  implemented,	  and	  challenges	  are	  immediately	  tackled.	  	
  • Senior-­‐level	  governance,	  guidance	  and	  oversight	  on	  progress	  and	  corrective	  interventions	  if	  milestones	  and	  targets	  are	  not	  met.	  	  	  • Establish	  targets	  and	  measures	  for	  Action	  Plan	  KPIs.	  
Quarterly	  internal	  progress	  updates	  	  Action	  Q1	  2017	  As	  of	  Q4	  2016	  Q1	  2017	  Timeframe	  Seek	  to	  ensure	  full	  traceability-­‐to-­‐vessel	  in	  all	  our	  supply	  chain.	  	
  • Support	  and	  work	  with	  our	  Thai	  suppliers	  and	  Thai	  business	  partners	  to	  trace	  our	  supply	  chain	  to	  the	  vessel.	
  • Work	  to	  ensure	  that	  all	  vessels	  in	  our	  supply	  chain	  are	  registered,	  identifiable	  and	  have	  Marine	  Purchasing	  Documents,	  as	  required	  by	  Thai	  law.	  	
  • Explore	  opportunities	  to	  participate	  in	  programs	  that	  focus	  on	  piloting	  digital	  traceability	  (e.g.	  USAID	  Oceans	  program).	  

Q1	  2017	  	  Q3	  2017	  	  Q4	  2016	  	  www.mars.comKPI	  Our	  full	  supply	  chain	  is	  traceable	  to	  vessel	  CONDITIONS	  ASSESSMENT	  	  Seek	  to	  assess	  human	  rights	  conditions	  across	  our	  entire	  supply	  chain	  for	  sea-­‐based	  and	  land-­‐based	  workers.	
  • Partner	  with	  Issara	  Institute	  to	  assess	  and	  improve	  working	  and	  living	  conditions,	  leveraging	  its	  unique	  networks	  among	  vulnerable	  migrant	  workers	  in	  the	  Thai	  fish	  industry.	
  • Partner	  with	  an	  additional	  3rd	  party	  with	  expertise	  in	  rights-­‐holder	  mapping	  and	  supply	  chain	  compliance	  to	  begin	  to	  assess	  risk	  within	  our	  supply	  chain	  with	  a	  focus	  on	  relevant	  root	  cause	  issues	  such	  as	  recruitment	  agencies	  and	  fees.	  
KPI	  The	  human	  rights	  conditions	  in	  our	  supply	  chain	  have	  been	  assessed	  	  	  	  Q3	  2016	  	  Q4	  2016	  	  	  3. 	  RESPOND	  	  PREVENTING	  	  	  	  	  	  KPI	  MONITORING	  	  	  	  	  KPI	  REMEDIATION	  	  Action	  Timeframe	  Seek	  to	  ensure	  that	  relevant	  standards	  are	  upheld	  and	  compliance	  can	  be	  	  demonstrated	  across	  our	  Thai	  fish	  supply	  chain.	  
• Seek	  to	  ensure	  our	  suppliers	  continue	  to	  be	  in	  compliance	  with	  our	  Supplier	  Code	  of	  Conduct	  through	  independent	  3rd	  party	  audits.	  	
  • Seek	  to	  ensure	  our	  suppliers	  continue	  to	  be	  in	  compliance	  with	  our	  Fisheries	  Code	  of	  Conduct	  through	  internal	  audits.	
  • Engage	  our	  suppliers	  and	  business	  partners	  in	  rolling-­‐out	  the	  new	  Port	  Code	  of	  Conduct	  for	  all	  ports,	  brokers,	  vessels	  and	  processors	  in	  our	  supply	  chain.	  	
  • Develop,	  in	  collaboration	  with	  a	  3rd	  party,	  audit	  standards	  and	  metrics;	  begin	  to	  pilot	  audit	  standards	  and	  metrics;	  develop	  broader	  roll-­‐out	  plan.	  
Our	  suppliers	  and	  business	  partners	  are	  upholding	  relevant	  standards	  	  Q4	  2016	  Q4	  2016	  Q1	  2017	  Q2	  2017	  In	  collaboration	  with	  3rd	  parties,	  monitor	  labor	  conditions	  in	  our	  supply	  chain.	
  • Monitor	  our	  supply	  chain	  conditions	  by	  utilizing	  worker	  voice	  through	  the	  Issara	  Institute	  multilingual	  hotline.	
  • Based	  upon	  insights	  gained	  through	  supply	  chain	  assessment,	  explore	  and	  build	  other	  avenues	  for	  grievance	  mechanisms	  to	  monitor	  labor	  conditions.	
  • Monitor	  our	  supply	  chain	  conditions	  through	  3rd	  party	  audits;	  take	  corrective	  actions	  including	  termination	  of	  supply	  chain	  relationships	  when	  compliance	  cannot	  be	  secured	  after	  a	  reasonable	  period	  of	  time.	  	  	  Monitoring	  is	  in	  place	  across	  our	  supply	  chain	  	  As	  of	  Q2	  2017	  	  As	  of	  Q3	  2017	  In	  collaboration	  with	  suppliers,	  local	  authorities,	  industry	  and	  partners:	  	  As	  of	  Q2	  2017	  	  www.mars.comKPI	  support	  awareness	  raising	  and	  labor	  training	  programs	  in	  our	  Thai	  fish	  supply	  chain,	  as	  we	  seek	  to	  ensure	  that	  worker	  voices	  are	  heard	  and	  rights	  violations	  are	  remediated.	
  • Capability	  building	  and	  management	  training	  across	  our	  supply	  chain	  -­‐	  seek	  to	  ensure	  that	  relevant	  business	  managers	  understand	  the	  relevant	  standards	  and	  why	  they	  need	  to	  be	  upheld.	  	  	  • The	  Issara	  Institute	  Hotline	  -­‐	  providing	  insights	  and	  feedback	  directly	  from	  workers	  to	  strengthen	  the	  effectiveness	  of	  social	  compliance	  prevention	  and	  monitoring	  actions.	
  • Issara	  Inclusive	  Labour	  Monitoring	  –	  providing	  technical	  expertise	  to	  support	  the	  implementation	  of	  supplier	  solutions	  and	  systems	  changes.	  	
  • Activate	  mechanisms	  to	  seek	  to	  remediate	  individual	  rights	  violations.	  
All	  workers	  in	  our	  supply	  chain	  have	  access	  to	  a	  credible	  grievance	  mechanism	  Relevant	  leaders	  of	  all	  our	  supply	  chain	  partners	  have	  been	  trained	  Q1	  2017	  As	  of	  Q2	  2017	  As	  of	  Q2	  2017	  As	  of	  Q3	  2017	  	  	  4. ENGAGE	  	  COLLABORATION	  	  	  Action	  	  	  	  Timeframe	  Collaborate	  and	  engage	  with	  relevant	  stakeholders	  and	  industry	  leaders	  to	  systematically	  improve	  the	  human	  rights	  conditions	  in	  the	  Thai	  fish	  industry.	  	  Q4	  2015	  Engagement	  with	  key	  industry	  leaders,	  government	  and	  NGO	  community	  through	  the	  Sustainable	  Shrimp	  Task	  Force	  –	  a	  unique	  coalition	  formed	  in	  2014	  to	  eradicate	  social	  and	  environmental	  issues	  in	  Thai	  fish	  supply	  chains	  by	  tackling	  IUU.	
  • Take	  an	  active	  role	  in	  enlarging	  the	  Sustainable	  Shrimp	  Task	  Force’s	  scope	  to	  include	  Tuna	  through	  leading	  the	  Tuna	  subgroup.	  
Deliverables	  of	  the	  Tuna	  subgroup.	
  •KPI	  COMMUNICATION	  	  Regular	  engagement	  and	  transparent	  public	  reporting	  on	  challenges	  and	  progress	  against	  components	  of	  action	  plan.	  	  	
  • Regular	  engagement	  with	  key	  stakeholders	  from	  government,	  business	  and	  civil	  society	  (e.g.	  WWF	  US,	  Issara	  Institute,	  USAID,	  CGF)	
  • Annual	  public	  reporting	  with	  quarterly	  updates.	
  • Stakeholder	  mapping	  in	  the	  region,	  leading	  to	  an	  active	  engagement	  plan.	  
KPI	  Public	  reporting	  on	  progress	  of	  all	  KPIs	  	  Q2	  2016	  	  As	  of	  Q3	  2016	  As	  of	  Q4	  2016	  Q4	  2016