CUSTOMER CASE STUDY
Sophos Mobile provides
comprehensive, global mobiledevice protection for theSupreme Court
Customer-at-a-Glance
The Supreme Court is the final court ofappeal in the U.K. for civil cases, as well as
for criminal cases from England, Wales,
and Northern Ireland. It hears cases of
the greatest public or constitutional
importance affecting the whole population.

Industry
Law

Sophos Solutions
Sophos Mobile

Sophos Customer
Since 2018

‘We needed our mobile phones tobe secure, suitable for our users,
simple, and seamless, with accessto an enterprise app store.’
Brian Shek
Systems Administrator, The Supreme Court

The Supreme Court A customer success story

The Supreme Court A customer success story‘Our technicalarchitect was highly
impressed withSophos Mobile andrecommended
we push ahead
with the rollout.’
Brian Shek
Systems Administrator,
The Supreme Court

When Microsoft ended support for
the Windows-based mobile devices
the Supreme Court was using, their
IT team began searching for new
devices as well as a way to manage
their security simply. Systems
Administrator Brian Shek details
the subsequent switch to Android
devices and how they now keep
those devices safe and secure using
Sophos solutions.
Business Challenge
The Supreme Court of the United Kingdom and Judicial
Committee of the Privy Council is based in London in Parliament
Square. There are 49 staff members and 12 Justices, of which
30 use mobile devices, all of which are managed in-house bya team of four IT staff, including Systems Administrator BrianShek. Previously the organisation was using Windows mobilephones managed by Microsoft Intune. The team believed it tobe more complex than they needed it to be and when Microsoft
ended this support for their phones, they decided to make achange.

The Technical Solution
The IT team decided that a switch to Android was the best route
to work alongside the mobile device management solution
Sophos Mobile. Brian and the team had not worked with Sophos
before. Following online research and a webinar with Sophos
partner Chess, they soon believed Sophos Mobile to be the mostsuitable solution to meet their requirements for highly effective
yet simple-to-use mobile device management. The technicalarchitect at the Supreme Court was also highly impressed withSophos Mobile and recommended the organisation push aheadwith a trial. The install took place in the autumn of 2018.
“It was very easy to set up,” says Brian. “We had a conference
call with Chess and a Sophos engineer and we worked on
configuring the product ourselves. Within just a few hours it wasall up and running.”

The Supreme Court A customer success story

Business Results
The IT team is delighted to have chosen Sophos Mobile.
Brian believes it offers multiple benefits to the Supreme
Court, including:ÌÌ Comprehensive and global protection of mobile devices

Justices often travel far and wide, yet regardlessof where they are or the time zone they arein, Brian and the team are able to monitor thesecurity of their devices and wipe them instantly
if there is evidence of a breach or loss.
ÌÌ Central and bespoke management

Brian used the central management system within
Sophos Mobile to build the new mobile phones andadd in configurations using the policies functionality.
This included switching on fingerprint recognition,
roaming, Wi-Fi provision ,and deploying certain
apps depending on the user’s requirements.
ÌÌ Rapid configuration and installation of third-party
applications

Previously, third-party applications could take up
to six hours to be pushed to the devices, yet withSophos Mobile they take just five minutes, which has
thoroughly impressed users. “One user needed theBritish Airways app on their phone but it hadn’t been
approved at that point. We used the fast configure
and install process and assigned it to his phone inminutes. He was completely taken aback,” says Brian.
ÌÌ Time savings

According to Brian: “We are a small team here and we
manage all the technology in-house. Deploying newphones is a significant project for us so we needed itto be easy and not take up too much time. In terms ofthe time savings we have made and the associatedcost savings, this project has paid for itself.”
ÌÌ Background checks and alerts

A security scan runs automatically on all the mobile
phones every 12 hours, and Sophos Mobile connects
to Sophos Central every 24 hours for further indepth monitoring. “If anything is amiss or if a mobile
phone is not detected, we receive an alert,” says
Brian. “We can then log in to check, and if we see
any suspicious activity we can wipe the device inminutes through the central management console.”‘Technology should
not be a stumbling
block. It should fadeinto the backgroundand just work. Thisis definitely the casewith Sophos Mobile.’
Brian Shek
Systems Administrator, The Supreme Court“I would highly recommend Sophos Mobile for its simplicity
and its security credentials,” concludes Brian. “I believe
more government departments should be using it. Sophos
Partner Chess are also highly proactive and diligent. They
have answered all our questions seamlessly.”
According to Jack Porter, government relationshipmanager at Chess: “We were able to support the Supreme
Court in trialling and installing Sophos Mobile and we aredelighted they have been so impressed with the service
and the product. We are committed to ensuring ourcustomers receive the ideal solutions for their needs, andin this case, it was definitely Sophos Mobile.”

The Supreme Court A customer success story

To find out more about Sophos Solutions,call (0)8447 671131 or email sales@sophos.com.

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2018-01-24 NA (NP)Australia and New Zealand Sales
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