:update#029

THE PERKS OF CENTRAL PARKFIREHOUSE ROCKS GLOBAL CITIZEN FESTIVAL
COMMS WITH RIEDEL’S ARTIST AND BOLERO

Featuring performances this year by Metallica, Mariah Carey, the Jonas Brothers, andother renowned musicians, the Global Citizen Festival is an annual music festival thatbrings together fans, artists, activists, world leaders, philanthropists, and corporate leaders
to take action to end poverty. Timed to coincide with the UN General Assembly, the 10thedition of the event took place Sept. 24, 2022, in New York City’s Central Park.

“For the Global Citizen Festival, we were“For this to be quick and easy, the solution“Thecovering a huge percentage of the Great Lawnneeded to be lightweight and integrate

challenges for providing communications, but

and required a solution capable of huge scaleseamlessly with the legacy RTS system in

Riedel’s Artist and Bolero systems not onlywith clear and reliable communication to

the truck while allowing communications toprovided a superior solution but also reduced

connect to the OB truck, which was a quarterand from helicopters and drones,” continues

the setup and strike time,” says Brian Hurst,of a mile away,” says Vinny Siniscal, AccountSiniscal. “Riedel’s Bolero with an Artist-1024

Lead Programmer and Systems Integrator at

Manager at Firehouse Productions, a designer,

was ideal as it’s both simple to set up with

Firehouse Productions. “The result was a rock-installer, and operator of sound reinforcement

unparalled clarity, plus it offers virtuallysolid communications system that saved us

systems for tours, broadcasts, and corporate

unlimited scale of comms as needed.”

about half a day of set-up time.”

events.
At the heart of Firehouse Productions’ Riedel
Firehouse deployed Riedel’s state-of-the-art

system were four Artist intercom nodes — one

Artist digital matrix intercom network with

Artist-1024, one Artist-128, and two Artist-64s.

Bolero wireless intercom system as a plug-

The Artist platform integrated seamlessly with

and-play solution to seamlessly integrate

the Bolero wireless intercom system, whichand extend the reach of an OB truck using aconsisted of 54 Bolero wireless beltpacks, inlegacy communication system. Riedel’s Artist

addition to 40 C3 wired digital beltpacks. Twoand Bolero systems provided clear, reliable

Riedel RiFace universal radio interfaces werecommunications across Central Park’s Great

used to incorporate helicopter and drone

Lawn, including communications with drones

communications into the system. For ease ofand helicopters via Riedel’s RiFace.

use, crews relied on 34 Riedel intercom panels,
half of which were the latest RSP-1200 series
SmartPanels.

festivalpresented

considerable

SIMPLY BANANASSAVANNAH BANANAS CHOOSE RIMOTION R8

The Savannah Bananas, the exhibition“It‘s been such a huge benefit to get into these

operations using either the touchscreen or

baseball team based in Savannah, Georgia,

clips quickly and easily and post them todesktop controller. All camera feeds, fromhas deployed the RiMotion R8 instantsocial media, and to have the ability to groweither the stadium or remote locations, return

replay system for use in their control

our social media presence as we turn aroundto the Grayson Stadium control room forroom at Grayson Stadium. Since installing

content,” said Griffin Ellis, Broadcast Engineer,

production, where they are cut, replayed, andtheBananasSavannah Bananas. “Being able to create thoseedited with audio and graphics before being

have been able to grow the scale of theirclips without ripping them from our YouTube

exported to social media via RiMotion R8 as

streaming and social media clips, especiallystream — instead, it’s a clean feed with noclips.

for broadcast on YouTube. Supporting

bug or anything — is very big with the way thea flexible workflow, the R8 allows thesocial media team at the Savannah Bananas

The R8 system provides extensive slow-

Savannah Bananas production team toturns around content. The goal is that you see

motion capabilities and supports productions

capture and share exciting moments fromsomething live and then there will probably bewith up to eight cameras — two more than

the team’s fast-paced games for quick anda clip on Twitter or Instagram or Facebook very

the Bananas had before — while keeping

easy replay — for both home and away

quickly.”

delay low, delivering strong performance andsystemin

January,

thegames — allowing their fans to experienceeven more exciting moments.

functionality at an attractive price point. And
While they often play against the Savannah

because the R8 system enables remote replays

Party

Bananasand clip creation for away games, the Bananas

occasionally go head-to-head with guest

need only send cameras and flypacks, withchallengers such as the Kansas City Monarchs

just crew members to carry and operate theor the MLB Players Alumni Association. A

equipment.

Animals,the

Savannahmajor contributor to the team’s popularity
has been their instant replays of backflips and“Savannah Bananas reached out to us after

other trick plays on social media. One suchspeaking with ESPN, looking for a reliable,

event occurs every game during the third

flexible, and growth enabled system that

inning, second batter, and second pitch, where

was also cost effective and easy to use,” said

the pitcher, infielders, and outfielders perform

Greg Macchia, VP Business Development, Livedances that have lately become a TikTok trend.

Production. “After working with our team, they

Having shown six games on ESPN last season,

discovered how powerful our replay system

the Bananas are working on producing content

was and the range of replay we offered withfor NESN and other local networks. The

the RiMotion line. They were delighted that we

RiMotion R8 is helping the team come closer towere able to bundle it for an affordable priceachieving this goal.

and since then, their productions have taken
off! It’s been exciting to watch.”

The Bananas were able to get the RiMotion
R8 up and running quickly, with even student
workers learning the system in a matter ofhours and progressing to more complex

SEE IT. LOVE IT. REPLAY IT.
In September 2022, Riedel acquired Simplylive, a provider of software-based solutions for multi-camera production, including an all-inone production suite, replay/slow-mo, venue gateways, and multiviewers. With the integration of these software-centric and cloud-readyproducts into the Riedel portfolio, Riedel has moved into the very center of live video production.
At NAB 2023, those familiar with the former Simplylive portfolio will be happy to see not only a lot of familiar products, but also meet somenew additions to the Simplylive family: the RiMotion R84, RiCapture i4 Advanced and Venue Gateway Advanced!

RiCapture
With the networked UHD master recorder
Ricapture i4 and multi-function recorder
Ricapture MMR 110 & 410, Riedel adds

Venue Gateway Advanced &broadcast capture solutions to their portfolio.

RiCapture i4 Advanced

The i4 system offers powerful UHD master

The Venue Gateway Advanced is arecording solution built into a small form-

more powerful version of the Venue

RiMotionfactoradvantages,

Gateway, with two additional 10Gbps

Riedel RiMotion is the most intuitive andwhile the MMR 110 & 410 multi-function

RJ45 Ethernet connectors for higher

scalable

replaysolutionrecorders are the most versatile multi-purpose

backbonebreakingwithtraditional

recording, duplication and steaming systems

redundant PSUs in a compact 2RU

in the industry.

frame.

combining extensive slow-motion capabilities

Venue Gateway

RiCapture i4 Advanced comes with

with Simplylive’s acclaimed touchscreen UIThe Riedel Venue Gateway is a low-latency,

all of i4’s powerful capabilities, but

approach.

bi-directional, multi-channel and multi-format

adds higher bandwidths (2x10 Gbps),

contribution appliance bridging broadcast

redundant PSUs, and up to 100 hours

With RiMotion R6, R8 and R12 you get to

production infrastructures with distant venues.

of internal SSD RAID storage to the i4

The Web Multiviewer is a micro-services

choose from 6 to 12 configurable channels for

It aggregates and transports video signals,

multi-function recorder.

platform that offers low latency, web browser

4 to 10 camera inputs, as well as an optional UI

audio signals, commentary signals, intercom

video and audio multiviewers. The solution

Mini PC, Dual Operator support and network

signals and tally, supports SDI and IP formats,brings easy setup and distribution for all ofcapability.

and even includes a built-in multiviewer!

your video and audio feeds to local and/or

in

the

market,concepts

andbringing a modernized user experience to livewithsignificant

cost

bandwidths

and

two

replay. RiMotion offers a pioneering solution

Web Multiviewer

remotely located users. The Web Multiviewer
architecture offers ultimate flexibility andscalability, as its microservices can be split
and installed across multiple instances andSimplylive Production Suite

can be deployed on premise, in private data

The Simplylive Production Suite is a multi--	Slomo – Ultra Intuitive and scalable

camera live production platform compatible

replay designed for high quality livewith all common video formats and intrinsicallysports productions of any size

migratable to the IP and cloud universe. This-	E-slomo –centers or in public clouds (AWS, Google cloud,Microsoft Azure…).
RiMotion R84

revolutionary software

RiMotion R84, the latest addition

highly modular solution lets you choose from aapplication that uses AI to create

to the RiMotion roster, adds UHD

range of application layers, tuned to the tasks

super slow-motion sequences fromsupport with 4 UHD channels and up

you need to do. From slow motion replay,standard camera footage

to 8 1080p HDR channels. It comes inmaster recording, streaming or referee review-	Refbox – Flexible, affordable video

a compact 2RU chassis with 5 x 2TB

to an All-in-One production solution that gives

review & analysis for referees on the

SSD RAID store, one Nuc and one

you virtually everything you need to create

courts or coaches in the locker rooms

RC-10 Remote Control Unit.

a show: Live switching cameras and video-	UI Gateway – Affordable bandwidthsources, cueing and scrubbing slomo replays,

management

controlling audio, or adding graphics – all using

remote production

a single touchscreen interface. You can opt

for

multi-camera-	
BMR – Flexible master and ISO

for the All-In-One one stop shop for all things

recorderlive video production, or choose from thestreaming to different web formats –

that

also

allowslive

microservices that meet your requirements:

all at the same time

WATER COOLER TALKSTIJN DE SMET & GREGORY MACCHIAAt IBC 2022, there was a loud murmur echoing through the halls: “Did you hear? Simplylive
and SDNsquare are now part of Riedel!” Both companies are well-known in their respective
fields, but some of you might still wonder what it is exactly these two teams do. So webrought Simplylive’s Gregory Macchia and SDNsquare’s Stijn de Smet together for a little
chat about their welcome into the Riedel family, their current projects and future plans.
Stijn: Hey Gregory, nice to meet you!

Stijn: Learning a new language. And I don’t mean German (laughs). Here at
Riedel, we are using a programming language that I’ve never used. It was

Gregory: Hey Stijn! Nice to meet you, too! So we’re supposed to interview each other?
Well, that ought to be interesting! So, tell me… How did you end up here?
Stijn: Well, my personal journey is very much linked to that of SDNsquare,challenging but I think I did okay!
So, what projects are you most excited about?
Gregory: I’m most excited about our next cloud-based productions. Cloud is the

I’ve basically been with them for my entire professional life. SDNsquarebuzzword in the industry right now, but for most, it’s still a thing of the near future. But

was founded as a spin-off of Flanders’ public broadcaster VRT and Ghent

with our solutions, we’re way past that point. Just take our recent end-to-end cloud-

University, where I was working as a research assistant. So I was there frombased live production with ESPN, where all remote venue feeds were transmitted withthe very beginning. At first, we did research on file-based workflows, but

our venue gateway via SRT signals to the cloud. The Simplylive production suite was

gradually, we grew into the live environment. That’s when I became the main

fully deployed in the cloud for the complete coverage of the college basketball game.

developer of a live IP software-defined networking (SDN) solution to control

It was live, on air, and everyone was super happy with the results (Ed.: see page 44).

audio and video flows. And in the end, this is what brought us into massive

These distributed workflows that make it almost irrelevant where the system and users

projects like the Summer Games – and ultimately… here. How about you?

are located are part of our DNA. We’ve shown that our technology is capable, and now
we need to let more people know that they can be among the first to take this exciting

Gregory: Well, I was working in engineering before I found a job in the sports

new path with us! What about you? What projects are you working on right now?

technology industry in 1997 at EVS. Then, when Luc and some other EVS colleagues
founded Simplylive in 2015/2016, he asked me to join him on his journey – and therest is history! After making a name for ourselves in the industry, we were acquired by

Stijn: That I can’t tell ;) Let’s just say I’m working on implementing SDNsquare
technology into Riedel solutions… So there’s reason to be curious.

Riedel… and now I am beyond excited to be part of this family under the Thomas Riedel
umbrella! So how are you and your team settling in? What’s different for you here atGregory: Okay, last one: how would you explain SDNsquare technology to a child?

Riedel?
Stijn: That’s a tough one (laughs). So in live IP production you have two
Stijn: Well, the obvious change is that before, we were a very small team,separate approaches that are possible. The classic route is to use one

with just three or four developers. And that‘s a big one for me, as I’ve neverenormous switch for the whole network. But we chose a different approach:worked for a large company before. But yeah, I’m really getting into it.

We use smaller and cheaper switches, but we have a lot of them and connect
them to one another. SDNsquare software makes it super easy to set up

Gregory: Yeah, I guess transitioning from a small company to a larger organization

understand each other. It also helps you control how the video is flowing

It’s like a big family where everyone is working for each other, and that’s a really positive

through the network, so you can really use all of it… because if you just let theenvironment to be in. We’re all in the same boat, working towards a shared goal.

system flow by itself, some connections will be overloaded and mess up your

Stijn de Smet
Network Architect (formerly SDNsquare)

this network, as it talks to all the switches and makes sure that they all

always has its challenges. But Riedel is kind of a big company with a small company feel.

Stijn: Yeah, it‘s a big boat, but an agile one. One that can turn very quickly

signal. I realize you would need a very gifted child to understand this (laughs).

Gregory Macchia

Now you have a go!

VP Business Development,

and go in any direction, whether it‘s an acquisition or a strategic business. I
About SDNsquare:
Belgium-based SDNsquare is a leading technology

Live Production (formerly Simplylive)
Gregory: Well, I guess mine’s a bit easier (laughs). For Simplylive technology, I would

haven’t been to our HQ in Wuppertal a lot, but I think the entire SDNsquareteam got a good impression of the Riedel mentality at the big Riedel

probably start by asking the kid if they like watching basketball on TV. I would tell them

About Simplylive:

provider of cutting-edge SDN solutions for complex andChristmas party. We went there for two days at the end of the year and hadthat Simplylive provides the tools to make the sporting events look good on TV or theirFounded in 2016, SimplyLive provides software-based

demanding IP-based media installations. Its technology

a lot of fun! You could feel it‘s a really cool place with a lot of nice, superphone. The difference in how we approach it is like… driving a car vs car racing games.

products for multi-camera production, including an all-has been proven in numerous IP-based projects andwelcoming people. Ok, my turn: What was the main challenge you had to

If I take your hand and put you in a car and say, „OK, drive.“ you know it‘s going to bein-one production suite, replay/slow-mo, venue gateways,

deployed by its customers in major sporting events suchovercome in your first months here?

scary to you. But if I hand you a phone and say, „Here‘s a game, you‘re doing someas the Tokyo Games, Roland Garros, and European

and multiviewers, for the most demanding sports

car racing,“ you‘ll be able to do it very quickly and have fun. So we essentially simplify

video and broadcast applications like the Soccer World

Athletics Munich. SDNsquare is a recognized innovator

Gregory: That would be getting the Riedel sales, pre-sales and support teams trained

something technical and overwhelming in a way that anyone can do it. In the end, youChampionships, American Football Finals, and Summer

when it comes to SDN orchestration in media and will

and up to speed with our technology. We had a lot of momentum as a company that we

get the same result. So what you see on that TV screen, we come at it in a different andand Winter Games. With this step, Riedel has extended

therefore enhance and simplify IP for Riedel customers,

needed to maintain, while scaling in an intelligent way. Going too fast might have been

simpler way and allow more people to do it while still having good results.

its hardware-centric portfolio for video transport andas the technologies are integrated into future products.

overwhelming, so it was a balancing act to find the right gear. What was your toughest
challenge?

processing with COTS- and cloud-based solutions while
Stijn: I think that’s a good analogy! Well, this was fun…

gaining valuable expertise and resources to offer new

I really appreciate the talk!

services and deployment models to its customers.
Gregory: Same here! See ya!

ARTIST AND BOLERO ON STAGE
AT BURGTHEATER IN VIENNA

Referred to simply as “the castle” by local Viennese, the Burgtheater has roots dating back to the early 18th century, when the Hapsburg
empress Maria Theresia allowed the original building to be converted from a ballroom into a theater. The current location of the theaterchanged nearly a century and a half later, finding its home in a new baroque-style building whose ceilings were graced by the brush of
Gustav Klimt and his artist fellows. Today, the Burgtheater — Austria’s national theater — is the second oldest playhouse in Europe and thelargest German-speaking theater. The auditorium seats about 1,340 spectators, making it one of the largest among Europe‘s playhouses.
A theater of this size, age, and cultural magnitude requires a great deal of

Although the building’s size and majestic styling made it extremely

behind-the-scenes communication technology to keep up with current

difficult to install a wireless system that fit the environment, Riedel

demands. Like actors, stage crews take their cues for when to change

was able to cover the entire building in unrestricted density with thethe lighting, sound, or other technologies. Audience-facing staff, such asantennas, including the workshops, lounges, the canteen, and the studio

ticket collectors and security, likewise need to remain aware of major

stage. Now, well over 20 departments at the Burgtheater use the Bolerochanges and other areas of attention. Meanwhile, stage managers andsystem in their daily operations. All employees benefit from flexible,

operators must facilitate this communication through separate channels

clear, and reliable multi-channel communications and new optimized

and ensure that messages are delivered clearly and reliably.

workflows. As part of the agreement, Riedel can also access the theater’ssystem remotely to provide immediate support in case of problems or

Despite the need for evolving communications tech, the original

to adjust configurations.

structure of the Burgtheater obviously needs to remain preserved.
While the theater’s move to radio technology several years ago removed

With its stand-alone license, Bolero also offers the technical teams

several outdated elements — such as the prompter box, the area atenormous

the center-front of the stage that supplies actors with their forgotten

decoupled from the house. For large guest performances, such as thelines — conventional radio can only do so much for behind-the-scenes

legendary „Maria Stuart“ play at the Kampnagel venue in Hamburg, thecommunication, especially with an increasingly narrow frequency

Burgtheather often uses a system size of almost 50 beltpacks. Thanks tospectrum.

Bolero’s ability to call up preprogrammed system configurations within

flexibility

andadvantages

for

guest

performances

seconds, the technical team doesn’t need to adapt the system to the
To address the requirements of modern productions in a historic

on-site infrastructure from scratch for every performance, saving a lot

building, the Burgtheater began replacing its entire radio technology

of valuable time.

system in summer 2021, bringing in Riedel‘s Artist and Bolero intercom
systems. The comprehensive communications solution provides an„The technical requirements for communication have changed

extension of an existing Artist-64-based intercom and radio network, an

dramatically in the theater world,“ says Ernst Meissl, Technical Director,

Artist-1024 node, and a Bolero wireless system with 85 beltpacks and 36

Burgtheater Wien. „After initial discussions, a trusting partnership at eyeantennas, all of which have been gradually integrated into the venue.

level quickly developed between us and the Riedel team, and the close
support during and after the installation really left nothing to be desired.
We feel we are in good hands all around and absolutely safe.“

COMMS OF CHAMPIONSBOLERO DRIVES COMMUNICATIONS FOR GEORGIA BULLDOGS,
BACK-TO-BACK NATIONAL CHAMPIONSHIP WINNERS“Communication is vital to the game — for coach and field comms to the booth, andultimately from coach to player,” says John Meshad, Director of Equipment Operations for
the University of Georgia (UGA), whose Bulldogs have won back-to-back College Football
Playoff National Championships since switching to Riedel’s intercom systems three yearsago.
“As we travel from stadium to stadium, we need to know we’re bringing an on-field communication
system that will set up easily and just work,” continues Meshad. “The quality of the Riedel comms
equipment speaks for itself, considering how well the Bulldogs performed in the recent National
Championships. Switching or upgrading to MV SportsCom and the Riedel system was one of thegreatest changes/advancements I made in my 17 years as the director of football equipment at
the University of Georgia.”
MV SportsCom began working with UGA about five years ago, and the university’s existing intercom
system at the time lacked the reliability and support UGA needed. Both Riedel and MV SportsCom
were willing to meet those requirements, and together they helped the university deploy the
Bolero and Artist digital matrix intercom system in 2020 and then move on to the Bolero standalone wireless intercom system the following year.
Today, UGA relies on the Bolero wireless intercom system during both practices and games. The
highly portable solution deploys easily, even at away venues, and performs reliably to ensure
clear communications among the team’s booth and field coaches. A smaller support team canhandle deployment quickly, and even nontechnical members of the equipment operations teamcan manage setup effectively.
As UGA travels to different venues for football games, the operations team encounters a different
infrastructure supporting on-field and booth communications. With Bolero, the UGA operations
team can connect effortlessly, even when other teams or the in-venue production team are using
Bolero as well. During the most recent National Championship game, the frequency coordinators
reported that UGA used 75 Riedel Bolero beltpacks inside SoFi Stadium — all without a single
issue.

PUTTING PEOPLE FRONT AND CENTER
CRAIG THOMPSON, EXECUTIVE DIRECTOR CUSTOMER SUCCESS

Craig Thompson joined Riedel in January 2022, taking over the helm of our new customer
success department, which was created to deliver a frictionless experience for ourcustomers and to expand our services portfolio. To familiarize our valued customers withthe man who plays an integral role in their success, we sat down with Craig to find out what
he and his department are all about.
Hey Craig! Why don’t you tell us a bit about

with Riedel, as well as making the lives of our

Today the customer success department

yourself and how you got here…?

employees a little better.

is responsible for all pre-sales technical

Craig: I fell in love with broadcast & media

With the new customer success depart-

commissioning,some 25 years ago when I started my career

ment, we’re realizing our vision of custo-

repairs).

as support engineer for a company called

mer-centric operations. What exactly does

NDS who designed and made Encoders,“customer-centric” mean to you?

support and everything post sales (i.e. testing,training,

tech

support&What do you consider the main challenge
you had to overcome in your first year?

Multiplexers, Receivers and Conditional Accesssystems for broadcasters. Back then I had no

Craig: Customer centricity demands that theidea what an amazing and fulfilling experiencecustomer is the focal point of all decisions

Craig: Time has been a big challenge. There’s

this would have turned into as the industry

related to delivering products, solutions,never enough of it! There are so many areas

developed and evolved at a rapid pace. The

services and experiences to create customer

where we have a great opportunity to develop

rate of innovation was (and still is) phenomenalsatisfaction & loyalty. In a nutshell this is what

and improve as a business, yet we are alsoin our industry.

it means to me. I must also add that hand ingoing through growing pains which cannot be

Craig: With the huge Riedel customer install

have also restructured the team which is notbeen born out of this. I do however think

hand with this goes „employee centricity“.

ignored. It’s been a balance to ensure that webase in the market today we have theunusual as we grow. Dan Bakies now leads ourthat remote production is here to stay for

I’ve been fortunate to have worked for various

Whilst our revenues and our customers

invest for the future whilst also addressing theopportunity to develop services and SLA’s

newly formed Professional Services business,some time as it has many benefits which areother

Television,

satisfaction are important to our business,needs of today.

which help our customer get a better return ofreporting into Marcus, which will focus on

impossible to ignore. It will also be interesting

Ericsson, Snell Advanced Media, Grass Valley)

so is the culture and environment of theinvestment from their products. A side effectthe delivery side of our project management

to see how AI production evolves that’s forwhere I was able to lead many talented people

employees which helps us to deliver this. A big

If I had to pick just one challenging topic thenof that is we can generate future re-occurringand commissioning services. Since 2022 wesure.

and teams.

part of the journey for me at Riedel is ensuring

it has been to find additional skilled resources

revenue

we do both really well.

which will fit into the Riedel family values andto help support both ourculture.

business developments and„Marcus comes with a wealth

Customer Success team, thisthe customer centric services.

of experience in leadershipreally shows the investment

and is well known throughout

we are making to support

Could you share some of

the industry for his ability to

our business and customers.

your plans for the Americasdeliver. Further to that wecompanies(Tandberg

It’s been over a year now that you joined
our family as executive director customer

For those who don’t have a clear image ofsuccess. It’s safe to say that 2022 was awhat exactly a customer success depart-

What do you think is special about Riedel?

successful year for both Riedel and ourment does… could you break it down for

What’s special about our products?

customers… what about you? How are you

us? What processes and teams do you

settling in?

oversee? What are your goals for thisCraig: What is special about Riedel is its people

department?

and its culture. For me this beats any strategy.

businessmodelsregion?

On the product side you only have to look at

Craig: The Americas region

overall feeling is that I joined Riedel at a perfect

Craig:

an

how Riedel’s innovative products, solutions

has

time with the organisation changes to ensureorganisation, it’s also a philosophy built intoand services across all its divisions haveeach division is set up for continued growthcompanies to help engage with customers toand success. The foundations at Riedel are

Craig: That first year has gone super fast! My

have doubled the number of
employees in the Americas

have also restructured theInteam which is not unusual asthewe grow“

your

25

years

broadcastentertainmentinandindustry,

you’ve seen technologies

Marcus Wheelwright -impressive growth as they break throughcome and go. Of all the tech buzzwords

Vice President Customer

contributed towards the many big live events

many major accounts and large deals. Last

thrown around these days – which do you

Success, Riedel Americas

ensure that (a) they remain our customer andwe watch today. Riedel is at the heart of soyear we took some steps towards significantly

think will fade away quickly, and which arevery strong with a great culture of amazing(b) they buy more ‘stuff’ from us. In order tomany productions and we can all be proud of

increasing our resources and restructuring

here to stay?

people who have been very supportive anddo that we have to have a deep understanding

the hard work and effort everyone has madethe customer success business in the region.

welcoming.

of the customer journey and the outcomesto make this happen. It is truly impressive andMy first step was to find a customer success

Craig: That’s a good question to come backthey need from our products, solutions and‘special’.

leader in the region to help sustain the growthand bite you later! I’ve seen many technologies

and development of the team. I was reallycome and go over the past years. 3D Television

Customer

Success

isn’t

just

been

deliveringvery

My first year has been, in large, spent

services. We need to build our organisations

developing our vision and strategy for thevalues around this. Our customers can only

Riedel services and SLAs are one big topic

pleased Marcus Wheelwright agreed to joincame and went for various reasons, but it

newly formed customers success team. We’ve

remain our customers if we are also obsessed

for you. What are your goals on that front?

Riedel in September last year. Marcus comesalso helped generate interest in augmented

got some exciting developments which arewith measuring their satisfaction to ensure wewith a wealth of experience in leadershipreality and VR. So from everything which has

about to be released soon which will reallycan react and keep them loyal.

and is well known throughout the industry

come and gone there have been lessons tofor his ability to deliver. Further to that webe learned and new technologies which have

help our customers engagement experienceSchutz&

Rettung

Switzerland‘slargestorganization,

has

Zürichcivilian(SRZ),
rescuesuccessfullycompleted several missions with its newcommand vehicle, equipped with Riedel
Communications‘intercom
SmartPanel.

BETTER SAFE THAN SORRYZURICH’S PROTECTION AND RESCUE DIVISIONCOUNTS ON RIEDEL

Artistsystems,
The

andBoleroand

RSP-1216HL

emergency

commandvehicle, which began operating in thesummer of 2022, has been praised for its
ease of use, reliability, and efficiency.
The Riedel communications setup allows
forradio,

telephony,andintercom

communications to be readily accessible
via easy-to-use, six-button Bolero beltpack
devices.

Thomas Hauert, Staff Officer and Chief Situation and Command Support at SRZ, expressed his
gratitude for Riedel‘s assistance over the past few years, not only in the extensive concept andplanning phase but also in implementation. „Thanks to Riedel’s assistance over the past few years— not only in the extensive concept and planning phase but also in the implementation — SRZ has
a command vehicle worthy of the latest generation,“ he says.
As a service division of Zürich’s Security Department, SRZ unites the fire brigade, ambulance service,civil defense, operations control center, and fire police under one roof. SRZ responds to major
incidents with a potentially high number of injured persons, such as bus, train, or plane accidents;
major fires and storms; and operations involving biological or chemical substances. In addition,
the rescue organizations of Zürich Airport are integrated with SRZ’s operational areas and services.
Measuring 10.25 meters by 2.55 meters with a 6-meter slide-out, SRZ’s imposing command vehicle
is designed to support the management of a major incident. When fully expanded, the vehicle
accommodates a report room, a separate workroom, and a command support room.
The Riedel solution deployed in the SRZ command vehicle proved to be the most convincing
system capable of integrating with the Polycom digital radio system SRZ uses to exchange real-time
information about emergency events. This consolidation of all voice applications on one systemrelieves the officer-in-charge from the stress of monitoring multiple emergency communication
sources. Volunteer members of the rescue team find the Bolero beltpack easy to use not just formaking calls but also for monitoring and responding to the two digital Polycom radio channels.
By consolidating and simplifying communications, the Riedel Artist, Bolero, and SmartPanelsystems ensure reliable performance in the event of a crisis, in turn supporting SRZ as it responds
to major incidents affecting the city and canton of Zürich.

IMPRINT

Published by
RIEDEL Communications GmbH & Co. KG
Uellendahler Str. 353
42109 Wuppertal
Germany
www.riedel.net
Editorial Director: Serkan Güner
Contact: update@riedel.net© 2023 RIEDEL Communications GmbH & Co. KG.
All rights reserved. Windows is a registeredtrademark of Microsoft Corporation. All trademarks
are the property of their respective owners. Productspecifications are subject to change without notice.
This material is provided for information purposes
only; RIEDEL assumes no liability related to its use.
April 2023.

MAPPINGUNCHARTEDTERRITORYQUINCE IMAGING GOES IP
WITH MEDIORNET FUSION& VIRTU
For over 25 years, Quince Imaging has created unique and visually stunning events
thanks to its expertise in video projection mapping and immersive experiences with 3D
and volumetric displays. Acting as IP video consultants for large eSports events, Quince
Imaging provides high-resolution holographic displays that allow audiences to become
truly immersed in competitions.
During one of its latest high-profile eSports projects, Quince Imaging needed to establish an IP
signal throughout the entire arena — all within three weeks. Under this tight deadline, the teamworried about moving to the ST 2110 system so quickly and ensuring high-quality delivery in theend. Therefore, to manage the project adequately, the team needed an all-in-one, end-to-end
solution rather than just one piece of technology.
After vetting multiple options, Quince Imaging chose Riedel, who finished the project in a third of
the time than what the other companies had promised — and did so flawlessly. In its technology
stack, Quince Imaging deployed Riedel’s FusioN standalone IP converter and multiviewer, 40
FusioN 6B standalone processing frames, multiple MuoN Small Form-factor Pluggable (SFP)
devices, and a VirtU 48-S compact 1RU frame.
“With Riedel, everything just worked,” said Liam O’Hanlon, Director of Engineering, Quince
Imaging. “Not only did the Riedel FusioN solution work so well, but the packaging and delivery of
the product was incredible and the nicest I’ve ever seen. Riedel was so easy to get in touch withdirectly, and the commissioning of the product was extremely smooth. We’re grateful to Riedel for
helping us manage such a major opportunity in a tight turnaround.”Used as an edge device, Riedel’s FusioN solution allowed for easy third-party operation andprovided high-quality 4K video throughout the large venue. FusioN also performed the necessary
IP to HDMI conversion on each of the 24 projectors throughout the venue, right at the point it isneeded. Overall, the FusioN Edge Devices streamlined the live event production work, enablinghigh-resolution projection mapping workflows for the high-end event by using 4K and volumetricprojection.
Moreover, Quince Imaging also used VirtU 48 as a dual-purpose device — mainly, as a switch. Withfiber-connected projectors in six different locations across the venue, VirtU acted as a straightswitch for distributing 4K video, further streamlining the process.
“Riedel is excited to be involved in the extraordinary imagery for these eSports events,” said Dave
Caulwell, Regional Sales Director, Riedel Communications North America. “We are happy thesolution worked so well for Quince Imagining, and we look forward to helping them in future
events. We are proud to supply them in-time and enable such a smooth installation.”

RIEDEL CONTINUES GROWTH
IN THE AMERICAS

Riedel’s presence in the Americas has exponentially continued to grow and expand since
the last NAB. First, the sales team as added several new representatives to cover increasing
demand across the United States, Canada and Latin America. Within the US, Dover Mundt

FAMILIAR FACES FOR RIEDEL‘S
PRODUCT DIVISION MANAGEMENT TEAM(Mid Atlantic, NY Metro), James Skupien (North Central), Ben Gabrielson (South Central)and Ben Mariage (Director of Sales, CALA). Dave Caulwell was promoted to Regional Sales
Director, East and Todd Gardner recently joined and took over as Channel Manager, North
America. In addition, Greg Macchia has taken on the role of VP Business Development, Live
Production, while Rick Seegull has ascended to VP Technology and Business Development.

Riedel has strengthened its Productas CCO, having worked on the broadcaster,

Eveleens, Url, and Zimmermann, along withthesystem integrator, and manufacturer side. He

the R&D, product management, and marketingpromotion of Jan Eveleens to chief operating

previously served as managing director anddepartments, report directly to Hoerée.

officer (COO) and the appointment of Daniel

CSO of Qvest. In the past couple of years, Url

Url as chief commercial officer (CCO). As

was head of global product management at“It’s great to see our reorganization into threepart of this move, Oliver Zimmermann

Vizrt and chief product officer for Grass Valley.

divisions, each led by their own division CEO,will take on the role of executive director,

In his new role at Riedel, he will be responsible

bearing fruit already. Our new structure has

digital transformation, leading Riedel’sfor driving the company‘s global commercial

enabled us to drive more focus and growthtransformation journey.

strategy,

Riedel’sin each of the divisions while staying close

customer-facing teams, including global sales,

to our customers and company values,” said

These key appointments come following thecustomer success, sales operations, andThomas Riedel, Group CEO of Riedel. “Still, we

company’s recent acquisitions of Simplylive

business development, to identify new market

know that constant reinvention is needed toand SDNsquare and the strong business

opportunities and develop effective go-to-

support our massive, ongoing growth. With Jan

growth of Riedel’s Product Division.

market strategies.

and Oliver, two great appointments from our“I am thrilled to welcome Jan, Daniel, and Oliver

Zimmermann, Riedel’s new executive director

like Daniel, our Product Division will remain as

to their new roles within our managementof digital transformation, previously served

agile, modern, and innovative as ever.”team,” said Rik Hoerée, Riedel’s Productas

Divisionmanagement

team

with

workingclosely

withown ranks, and another industry heavyweight

directorofmanufacturing

Division CEO. “The expertise and experience

operations and helped the company achieve its

With the increasing sales and business development activities, an increased focus on customerthat Jan and Daniel bring on board will bemost successful fiscal year to date, despite thesuccess is paramount. Guiding that focus is Marcus Wheelwright, VP Customer Success, Americas.

invaluable as we continue to innovate andongoing supply chain crisis. In his new role, he

He has been growing a team of Service, Support and Project Engineers adding eight experienced

grow, offering more services and new businesswill lead the development and implementationengineers in the US, two in Canada plus three U.S. based system consultants and one in CALA.

models to our customers, while with Oliver weof the company‘s digital strategy, leveraging

will make great strides on our path to digital

cutting-edge technologies to drive innovation

In addition, that has meant increasing product development, including a new Head of Producttransformation, resulting in a unique customer

and enhance customer experience.

Management for Video, Drew Martin, and several development engineers, manufacturingexperience.”

personnel and quality and test. All of these new people also require new people management, so
there are two new human resource managers; one in the U.S. and one in Canada, plus additional

Eveleens joined Riedel in 2018 as director of

finance personnel.

business development for video, and he has
been instrumental in driving the company‘s

The growth of Riedel in the Americas is indicative of the strong market and demand for innovative,

growth in this area. Before joining Riedel,

quality products that Riedel delivers. The excitement and growth continue as we are still looking

he served as the CEO of Axon and generalfor qualified candidates to fill roles.

manager of the Camera Division of Grass
Valley. Eveleens worked closely with Hoerée
on the integration of Embrionix and overthe past year teamed up with Zimmermann
to help the company navigate the global
component

shortageandsupplychain

disruption. As COO he will oversee all aspectsof the company‘s production, logistics, andsupply chain, ensuring that Riedel continues
to deliver innovative products and solutions tocustomers worldwide.
Please check our
careers page foravailable positions.

executive

Url brings over 20 years of experience insales and customer success to his new role

SPREADING THE GOSPELNORTH POINT MINISTRIESThe challenge is joining together remote campuses, enabling bothOn the comms side, North Point replaced its older analog intercom“It was funny to see our production company, who have lots of

independent and combined services, using one, reliable, connected

system with a Riedel Digital Artist intercom system, which includes 56

experience with intercom systems, become staggered when they saw

system. This starts with reliable equipment and signals at eachbeltpacks of Bolero Wireless, eleven antennas, 30+ panels, and four

our Riedel deployment,” said Drury. “They were even more surprised tolocation. Riedel’s MediorNet TDM, with glue functionality built in, such

matrix frames spread across three campuses. By switching from analog

be out there, on a field, running an outdoor event with real panels andas audio embedding and de-embedding, frame sync, frame delay, andto digital, the production staff noticed an immediate improvement injust some Bolero packs. But honestly, it was the easiest solution.”

multiviewing serves as the main bridge between audio and video systems.

audio quality and realized that even a panel box could process audio at

The MicroNs support MADI for easy audio channel management. The fulla much higher quality.

featured de-centralized routing solution proved to be the most flexible“We are grateful for the long, expanding relationship we have with
North Point, who continue to add new products from us as they become

Over its 25-plus years of operation, North Point Ministries has

and cost effective per-channel solution for interfacing video signals

Their collection of panels includes twenty-six 2300 Series SmartPanels

available,” said Trip Wooten, Regional Sales Manager, Southeast, Riedelgrown immensely from its central location in Atlanta, Georgia. Likewith a large number of audio sources in a single venue while being

and six 1200 Series SmartPanels stationed throughout the buildings.

Communications. “They pay close attention to what’s new and who we’ve

spokes on a wheel, the church’s eight campuses spread out fromable to connect multiple venues within a single campus. The MicroNs

Between the panels and the Bolero beltpacks, they have precise control

acquired to see if it is a fit for them. They believe in the robustness,the center at a 20-to-40-mile distance. And whether online or in-also provide the ability to delay, and frame sync the signals, providing aof who they are talking to and can reach virtually anyone, anywhere.

reliability, and quality of our products, and they use our full palette ofperson, more than 50,000 people attend the services, sermons, andsolution to keep all signals timed in unison.

During the pandemic, Artist, Bolero and MediorNet, allowed North Point

products in some unique ways.”leadership messages each week.

to continue its services outside in the parking lot — keeping the people
The distribution to campuses is done through an ST 2110 routing

connected with its messaging of hope in troubled times.

As the number of locations and services grew, the need to communicate

network connected via dark fiber. In order to manage this network,and transfer audio and video across multiple locations became far more

the NPM engineering team converted four control rooms to sit natively

By simply bringing a network switch outside, they were able to expand

essential. North Point hosts two main services every Sunday at all eightin that ST 2110 environment. Eight FusioNs are placed at the edge forthe installed intercom system to a temporary outdoor venue. “I mean thecampuses, plus unique environments for preschool, elementary school,

signal conversion of IP ST 2110 signals to/from SDI and HDMI enabling

things we do because we have the equipment is crazy. I don‘t know that

middle school, and high school students that meet simultaneously. On

easy access to sources and displays. Twenty-one MuoNs inside a VirtU

I‘d ever spec the system to do this…”, stated Matthew Drury, Production

top of that, there are other various events scattered throughout the

32 frame and other COTS switches handle other signal conversion and

Systems Engineer, North Point Ministries. “But when I sat down andschedule. While North Point Ministries employs about 30 production

processing, including the up down and cross conversion of HD and UHD.

realized I needed all these [audio] signals and intercom…transported

staff members, Sunday services require hundreds of people — mostly

With this solution, North Point is able to effectively connect, process andinside and outside the building… the things we‘ve been able to do…it‘s

volunteers — to work across all locations.

synchronize the services across the venues …and then some.

been pretty nice.”

GRANDE PARTITA!

SIMPLYLIVE PRODUCTION SUITE CHANGES THE GAMEFOR NVP’S SERIE B REMOTE PRODUCTION

Through an agreement with Sky Italia, NVP
will be the sole provider of HD/UHD television
broadcasting services for the entire Serie B
Football Championship (Serie BKT) for the2022/23 and 2023/24 seasons, including
championship matches and related playoffs/
playouts. The company is rolling out the
Simplylive Production Suite solution on a

Broadcast production services company NVP started working with OB vans more than 25

testing basis this season, with plans for more

years ago, and remote production remains the company’s primary focus. Today, however,extensive implementation after

NVP emphasizes the power of digital transformation to enable customers to think in newphase. As matches are moved to Simplylive

ways about broadcast production. The company itself has embraced new ways of working,will have the resources and capabilities it

as well.

needs to produce events that it couldn’t

this

first

previously, due to personnel, equipment, orWorking with Sky for many years, NVP has driven innovation in the Italian broadcast sector. As techscheduling constraints.

partners, Sky and NVP have brought to the market 4K HDR technology, cinema cameras during live
production, 5G immersive production, and remote production.

The Simplylive Production Suite provides application layers that can be tuned to specific tasks —slow motion replay, video mixing, audio mixing, graphics, web commentary, multiviewing, masterIn yet another advance, NVP worked with systems integrator Video Progetti to select and implement

recording, streaming, or referee review — or serves an all-in-one production solution that delivers

Riedel’s Simplylive Production Suite to support remote production for Serie B football matches

virtually every capability needed to serve a live production. With a single touchscreen interface,in Italy. Rather than send OB trucks and full crews to every stadium for every match, NVP has

users can perform tasks such as live switching cameras and video sources, cueing and scrubbing

begun deploying the software-driven live multicamera production platform for select matches,

slowmo replays, controlling audio, or adding graphics.

leveraging Simplylive to increase capacity and productivity while reducing costs and emissions.
The configuration for NVP includes two ViBox servers, each of which may act as an all-in-one“Serie B is the perfect project for our Simplylive deployment because it’s complex content with wide

production control system or as a slow motion replay system, depending on the needs of thenational coverage,” says Ivan Pintabona, CTO at NVP. “While our move to these new workflows

moment. Each system is designed to support two users and multiple simultaneous operations but

will allow us to leverage innovation to reduce emissions and improve the editorial plan of thecan be scaled up to accommodate more. Camera and audio feeds will be sent from each pitch overbroadcast product, it also gives us the opportunity to ensure a high level of professionalism onfiber to the NVP innovation hub in Cologno, where the Simplylive Production Suite will provide all

all events. The Simplylive Production Suite is an amazing and versatile product, and because new

the necessary protocols and functions for managing remote production. The NVP team will use themachines are so powerful, we also can manage more services simultaneously.”

Suite for slow motion replay and third-party tools to handle other aspects of production.
NVP is an Italian leader in broadcast production that already has chosen the top of the line with
Riedel intercom systems and the MediorNet audio video, signal distribution and processing
system. Now with Simplylive, NVP has committed to new workflows, deployment types, andbusiness models that enable it to innovate and move ahead into the future of live production.

Article courtesy of

streaming audiences. This is where Riedel was called in “to provide a service solution that sets new
standards and a benchmark for TV audiences with close insights of videos and audios from eachyacht”, according to Jonas Badura, Junior Project Manager at Riedel. Although experts on land, thesea called for a raft of revised wireless solutions, modifications to cameras and several alterations
to existing solutions to make them work efficiently in water.
“Sailing was pretty new territory to us,” explains Thomas Riedel, Group CEO of Riedel
Communications. “The event came with requirements of very long distance and wirelessconnectivity, not just for video but for audio-video communications and all kinds of telemetrydata. We had to customise a full system for sailing because salt water is incredibly aggressive toelectronic gear. Every connector needed to be right. “Secondly, RF on water is not easy because of
the reflections you get from the water. So we were not just working on unidirectional video, butaudio, video and then bi-directional communications and data. This is the second season we areworking with SailGP, and they are high-tech and truly modern in their approach.”
As a new entrant, SailGP has been fortunate to begin, CTO Warren Jones puts it, with “no legacy
contracts, no legacy hardware and no legacy ways of doing things”. As a staunch advocate forthe environment, SailGP lays down ground rules for all participants. One is a limit on the numberof containers each team or solutions provider can bring to an event – four for teams, two forsuppliers – and SailGP itself only uses one. “Back in 2013, with another organisation, we carried 38
containers. With SailGP, we have one. I call this progress,” says Jones.
Sustainability is a key part of SailGP’s agenda, and Riedel’s essential equipment is stored in two
40’’ sea freight containers which travel with the other SailGP containers, with everything else
maintained remotely.
“We start with an empty ground and two containers full of gear, and the rest is all handled
remotely,” explains Badura. “The only given local infrastructure is an internet connection. In threedays we usually finish installing the broadcast compound, rigging the race yachts, checking thecameras on the boats, setting up the workshop and making everything fully operational for the

GOOD TIDE-INGSRIEDEL AND SAILGP BRING VIEWERSAN INTIMATE VIEW OF SAILING ACTION

In November last year, the world’s

competition sees teams compete across asailing elite descended on Dubai for a leg of

season of multiple grands prix at some of thethe third season of SailGP. In an interview

world’s most iconic harbours.

with SailGP CTO Warren Jones and the
Riedel tech team, Vijaya Cherian learns

Each SailGP event has two competition days

that bringing that sailing experience tofeaturing all nine boats going head-to-head

TV and streaming fans across the worldin fleet races. The top three then face off forrequired a potent combination of technicalthe individual Grand Prix win. The season

strategy, out-of-the-box thinking and a raft

culminates in the SailGP Grand Final, whereof technologies modified for the sea.

the top three boats compete in a final podium
race and the overall champion walks away

SailGP may be a new entrant to the sailwith $1m in prize money. This season the total

racing scene but it is fast attracting some ofbonus prize money has grown to $4.3m, with athe world’s best sailors. In this annual global

final prize purse of $1m for the Grand Final inchampionship,

San Francisco.

national

teams

competeusing identical hydrofoiling F50 catamarans
designed to race at speeds exceeding 100km/h.

A significant part of the competition is

Established by Oracle co-founder Larry Ellison

communicationand champion yachtsman Sir Russell Coutts

SailGP’s HQ in London, which produces andin 2018, and headquartered in London, thebroadcasts the championship for TV andbetween

the

teams

and

The weight on the high-performance F50 race boats is a challenge, as they are designed to be as
lightweight as possible to slice through the water while remaining sturdy. And there are otherlogistics to deal with – some on water, some technical.
Badura explains: “The course can be changed due to the wind conditions as well as the water’scurrent direction. It is also well accessible to spectators with their own boats. It is often very close
to the seafront; you need to respect and consider harbour traffic, ferries, cruise ships, etc. And on
water, everything needs to be wireless – data transfer, GPS from various assets like buoys, as wellas racing yachts. Critical event communication as well as video footage needs to be transmitted
reliably and constantly. The system we designed needed to be flexible in a modular way. The entire
technical system had to be planned and designed for future growth of SailGP with more boats,
more venues and events.”
Riedel solutions were used in various parts of the workflow. At the heart of the communications
operation is the Riedel Bolero, which helps with crew communications and connects radio andintercom with the official committees around the globe.
“We connect all our systems, like Bolero stand-alone on the yachts and chase boats, Tetra for all
SailGP crew members, and Remote Artist intercom panels for the umpires around the globe. Our
technologies are interconnected with various stakeholders such as the Oracle Cloud or the SailGP
systems department,” explains Badura. “For SailGP, we’re using 4K video transmitters to transmit
the video from the race boat, from the camera boat and the helicopter. We even have a data meshthat helps get telemetry data for the cameras from the boat. We get very high-quality audio fromthe races for interviews that go live for broadcast, for example. And we’re using our Riedel radio
solutions for all end users here, and it’s fully connected into each other.”
What makes this event truly hightech, however, is how data is processed and shared with everyone
so that participants can learn from other teams and plan their own strategy. The day prior to ourchat with Jones, SailGP had generated 46bn data requests.
“We know exactly what everybody does on the boat, how many times they press a button, what theroad differential is, what the heart centre of the athlete is and so on. The data goes to the boats
from our data logger. It goes up to the top of the wing. And when you see the boats, you’ll see alittle white masthead that is supplied by Riedel. From there it then goes to shoreside, and fromthem to the Oracle Data Centre in London,” Jones elaborates.
“SailGP is a little bit different to other federations in that our data is open source. Each team cansee what the other team is doing and learns from them. If you go to the Oracle Cloud Analytics
dashboard, all the information is there for anyone who wants it. It took 120ms for the data togo from the boats to our data centre in London and back to Dubai for broadcast. We have a live
leaderboard. Then we’ve got augmented reality graphics. All the AR graphics then work out where
everything is on the racecourse, and we paint the full picture.”
From SailGP’s TV studio in London, footage is distributed to 187 broadcasters around the world,
Jones goes on. “We are very proud to be working with Oracle. It has huge data centres aroundthe world. We have our core in London, and then we build edge devices around the world. We’re
totally wireless. We don’t use satellite trucks. We have no producers anywhere but back home in
London. Everything is blended in from London, and then it is sent back here to watch the show in
its full glory from that point of view and on the big screens. That round trip takes around 200ms
and is the beauty of a full remote production.”

MEDIA-OVER-IP VIA MEDIORNET IP

TDF BUILDS MEDIA-OVER-IP NETWORK ON MEDIORNET MUONTECHNOLOGYSPAIN’S FIRST RIEDELARTIST-1024 SETUP IS AT TV3!

France’s TDF Group operates and manages telecommunications and broadcasting
infrastructure, secure networks, and connectivity services that support the media industry.
In 2022 the group completed a new multi-client media-over-IP network that allows the whole
French market to securely exchange media content regardless of format and supports TDF
Group customers with a smooth and safe migration to IP.
“At TDF, it’s in our DNA to be at the leading edge of technology in the media industry, and our new

The Catalan public media company, Corporació Catalana de Mitjans Audiovisuals, hasmedia-over-IP network reflects that,” says Daniel Rodriguez, Head of Media Innovation Programs

upgraded its audiovisual production center (CPA) and news editing facilities for its primaryat TDF. “Riedel’s MediorNet MuoN technology is deeply embedded in the network and has been

television channel, TV3, by moving to a Riedel Artist intercom ecosystem. Supplied by

critical to its success on a national scale.”

Spanish reseller Crosspoint, two Artist-1024 nodes integrate seamlessly with Riedel‘s Bolero
wireless intercom and 1200 Series SmartPanels, enabling TV3 to shift to IP and realize

Part of the new media-over-IP network tailored to meet TDF’s own operational and service

decentralized, scalable communications and signal distribution for news teams on any

workflows, compact MuoN SFPs from Riedel Communications are enabling the migration fromaudio or intercom application. The new system is the first of its kind in Spain.

legacy SDI formats using the SMPTE ST 2110 standard to process uncompressed signals. Riedel’s
SFP-based MediorNet MuoN IP gateways provide multiple practical interfaces for bridging SDI

According to Ignasi Jauset, Head of Projects at TV3, Riedel and Crosspoint were the mostsignals into IP. With their small form factor (SFP+, SFP28), the 3G/HD capable MuoN A SFPs cancompetitive and compelling offer during the public tender, providing “without any doubt, one ofeven be installed inside a standard 10GE/25GE IP switch. The software-defined modules are

the best intercom systems in the world.”

available with a range of different input and output configurations —including BNC, fiber, or HDMI
— and can be configured to run encapsulation such as SMPTE ST 2110 and ST 2022-6.

The installation of the Riedel systems commenced in two phases, with the deployment of a first
Artist-1024 node in the CPA, followed by a second node in the news editing facility. Crosspoint“Squeezing the horsepower of a cutting-edge FPGA into the compact size of an SFP is no easy

provided continuous training and support to the TV3 team throughout the process.

feat, and it certainly drew us to Riedel for this ambitious project,” adds Rodriguez. “The company’s
MediorNet MuoN technology supports our strategy of progressively migrating from legacy SDI to

Jordi Soler, Technical Manager Studio Facilities at TV3, notes that the IP-based intercom system

IP, at the market’s pace, with minimal risk thanks to its hybrid nature.”

provides the company with incredible flexibility in configuring communications, allowing operators
to use the panels for audio monitoring and reducing the need for extra equipment and rack space.

TDF’s media-over-IP network not only features MuoN A Series SFPs housed directly in IP switches

Roger Maneu, TV3‘s MCR Technician, added that Artist‘s ability to integrate telephone systems

for HD video resolutions, but also MuoN B Series SFPs being used with Riedel’s VirtU 32 aggregator

into the network has created a much quieter environment for TV3 teams to work in, a greatfor high-end UHD video processing. With up to two UHD channels per SFP, the granularity of

improvement from previous workflows.

Riedel’s MediorNet MuoN technology allows TDF to scale its network as needed while decreasing
the risks associated with hardware failures. In addition, Riedel’s MuoN technology supports the

The Bolero deployment includes 10 antennas supporting 28 beltpacks, which afford TV3 greater
versatility while preserving audio intelligibility. In addition to providing long battery life, the Bolero
beltpacks offer a comfortable fit that enables TV3 managers to wear them without noticing.
Through their shared passion for innovation,
TV3, Riedel, and Crosspoint partnered to makethis project a success and bring unified yet
flexible IP-based communications to TV3’s new
production teams.

RESTful API, which made it simple for TDF to tailor the system to its unique needs.

RELIABILITY IS KINGARTIST-1024 AND BOLERO S ENABLE REMOTEVAR COMMUNICATIONS FOR ROYAL BELGIANFOOTBALL ASSOCIATIONWith VAR, referee assistants watch the video of a match from aremote location, getting a bird’s-eye view of everything in the game.
By monitoring for critical game situations, such as goals, penalties, red
cards, and incidents where the wrong athlete is benched, the assistantrelays the information to the on-field referee so they can make a fairer
and more informed final decision. To do so, teams in the VAR Replay
Centre need access to clear and fast communication systems so they canreach referees in time and without sound interference.

Located in the small town of Tubize just 25 km south of Brussels,

In February, Riedel partnered with broadcast solutions and service

Belgium, the Proximus Basecamp is home to the Royal Belgian

provider EMG to supply kits to all the stadiums. Referees working on theFootball Association (RBFA) and its regional wings, ACFF andpitch received Bolero-S stand-alone wireless intercom systems, including

Voetbal Vlaanderen. From here, the Video Assistant Referee (VAR)

antennas, beltpacks, and run headsets. Five desks/stations at the VAR

Replay Centre communicates clearly and reliably with all Jupiler Pro

Replay Centre, plus one spare and a supervisor desk, were equipped

League stadiums across the country — all thanks to Riedel’s Bolero

with Riedel’s Artist 1024 intercom system, with 1216 intercom panels thatwireless intercom and Artist digital matrix intercom systems, bothsupport overlapping matches (in parallel) per match day. And over theof which were deployed at the site earlier this year.

last two match days of the regular league competition, the system was
expanded with flight packs to support up to nine concurrent matches.
No matter the distance between each stadium and the VAR Replay
Centre, the Bolero and Artist systems help produce exceptional soundquality. Anyone on the teams — from the referees to their on-fieldassistants to the remote video assistant referees — can easily use thesystems to establish the right connection, even amid an intense match.
Riedel also offers professional support to ensure that integration andconfiguration of the systems are straightforward.
The Bolero and Artist systems ensure flawless communication anytime
calls are made and reviewed between RBFA referee teams in the Jupiler
Pro League stadiums and the VAR Replay Centre. Signals moving
between different stadiums and the VAR Replay Centre travel over theProximus MPLS network, which is designed for premium sports andevents — not only for VAR, but also for remote production of Jupiler Pro
League competitions. Overall, the intercom solution enables crisp, clear
conversations among everyone involved, ensuring outstanding quality inthe communication process.
“We’re proud that our intercom systems have become an integral part ofmatch-day operations at the VAR Replay Centre and at stadiums acrossBelgium,“ said Kristof Vanden Eynde, Riedel’s Sales Manager for Belgium.
“It’s exciting to see the results in the live broadcast as referees effortlessly
call on their remote colleagues for the final word on a particular call, andwe know it makes a difference for the JPL fans!”

GREAT MINDS
THINK FORWARD
FORWARD THINKING DESIGNFINDS RIEDEL A PERFECT FIT

Corporateboardrooms

boardrooms,
orsuites,network

hospitality

areas, and even houses of worship,
traditionally use highly compressedvideo and more “AV” quality solutionsin their spaces, so when they upgrade
theirfacilities

withbroadcast-quality

equipment, for them, the result is stunning
video and audio.
To bring this broadcast-quality, uncompressed
HD/UHD, video into these non-traditional

The MuoNs provide processing such as embedding, de-embedding, up/down/cross conversion,broadcastspecially

gateways and more – that can be controlled and changed per SFP. The FusioN edge devices

designed system. Forward Thinking Design,

provide signal conversion, including SDI or HDMI to IP ST 2110 and IP ST 2110 to HDMI conversion

an audio, video, and control design specialist

right at the source or monitor, reducing cabling and the need for additional devices.

spaces,requiredaneeded to accomplish this feat, but at anAVchallenging

This combination of MuoNs and FusioNs provides SMPTE ST 2110 routing throughout the site via

requirement led the design team to selectcomparable

price.

That

the Q-SYS controller and enables easy embedding and de-embedding of audio into the AES67

Riedel’s MediorNet FusioN edge devices, whichecosystem. One other essential requirement was that the solution would also allow Forward

have a full-featured, open API allowing them toThinking Design to control which ST 2110 streams were available to which user via each wall

“Being able to bring uncompressed SMPTE

be controlled by third party systems, such as

mounted touchscreen in their area.

ST 2110 network video to the corporate and

the Q-SYS audio, video, and control platform.

hospitality market isn’t something you see a lot“It’s awesome! Being able to control the FusioN“Using Riedel’s open API, we are able to build highly customized control systems that work for theand we applaud Forward Thinking Design forroutes, while also controlling the whole AVI

customer– controlling details down to the area, the user, and even down to the time of day”, stateddesigning a cost-effective way to accomplish

system within one platform, is a tremendous

Hall. “Through the API we can control the audio, the video, the intercom and even GPI signals. We

this goal”, stated Rich Zabel. VP of Sales, Northadvantage “, stated Evan Hall, Chief of Big

can control embedding and de-embedding AES67 signals seamlessly.”

America for Riedel Communications. “Having

Ideas, Forward Thinking Design. “Being able toour products work seamlessly with othercontrol the routes down to a granular level is

Pairing the SMPTE ST 2110-capable solution from Riedel with Q-SYS controls, Forward Thinking

platforms is important and we are looking

a bonus.”

Design was able to build a cost-effective solution for audio, video, intercom, and even GPI control

forward to working closely with FTD on futurethat enables its customer to have ultimate control along with stunning images. The solution has

projects.”

Forward Thinking Design assessed several

been a game changer as its price point and ease of use, enables Forward Thinking Design to bringother solutions, but ultimately found Riedel

ST 2110 and its many benefits, including high-quality video, into the corporate and hospitality

Communications’ SMPTE ST 2110 solution to

space.

be the best option, due to its product portfolio,
powerful, open, RESTful API, and history of“Riedel has been a great partner over the years, from sales, support, and even the access to theirmakingproducts.

leadership team”, said Hall, “They are always available to help us with our bespoke projects. They

The company deployed a solution centeredare a company that is really focused on what they do well…. Which is great – it means they know

around Riedel MuoNs, which are Small Form

what they do, and they do it well. And that is also where FTD can help – as we can take Riedel into

Pluggable (SFP) devices loaded with processing

areas and supply the solutions that are tangential to their focus.”

missioncriticalrobustapplications, packed into a VirtU 32 frame, andpaired with Riedel MediorNet FusioN edge
devices for signal conversion at the edge.

HOOPS IN THE CLOUDRIEDEL‘S SIMPLYLIVE PRODUCTION AND VENUE GATEWAYENABLE END-TO-END CLOUD PRODUCTION

The event marks a major step in the evolution of cloud-based production. The cloud technologies
helped the crew take traditional models, like REMI, and turn them into far more scalable solutions— replacing the need to build brick-and-mortar facilities, such as a production-control room ora mobile unit, whenever the need for more resources arises. Additionally, by delivering a single
program feed instead of multiple feeds, the cloud cuts down on infrastructure needed to handle
each transmission.
Both companies see much potential for the cloud in helping them scale up and scale down busy
production windows and the concurrency of different sports. Overall, as it’s becoming more
Riedel made broadcast history in January with its involvement in the first-everproduction of a U.S. sporting event broadcast live on linear TV using an entire end-to-end
cloud workflow. The basketball conference game took place in Fairfax and was produced by
two major entertainment providers, using Riedel’s Simplylive Production Suite and Venue
Gateway systems.
The cloud operation was based on Riedel‘s All-In-One production video switcher and slo-mo replay
system. A spokesperson said the equipment helped the production crew achieve the exact samelevel of quality and resources as a traditional REMI production would have. It afforded themwith everything they needed, from switching, audio, graphics, and video to camera ISOs, replay,scorebug, comms, and onsite talent. Moreover, the Simplylive Production Suite not only aided in
the reduction of costly hardware and physical infrastructure, but the system also helped eliminatetransmission bottlenecks associated with hardware-based REMI productions.
The team also used Riedel’s Venue Gateway, an onsite encoder/decoder and multiviewer, toencode all camera footage and audio feeds for IP and transport them to an AWS cloud instanceusing SRT. After all the camera and audio feeds had traveled via the cloud to campuses in Bristol
and Connecticut to be cut and produced, the Venue Gateway and Unity Connect enabled the mixminus audio, program feed, and tallies to return to the EagleBank Arena in Fairfax, Virginia. Thanks
to the unparalleled reliability of the system, the operators, director, and producer said they felt likethey were operating in the on-site mobile unit, having no reduction in functionality or experience.

From an article courtesy of:

popular to see multiple games within a single event or series or multiple presentations within asingle production, the cloud will help the team create far more efficient workflows.

DYN MEDIA CHOOSES RIEDELAS CONNECTIVITY PARTNERDRIVING THE DIGITAL
TRANSFORMATION IN SPORTS

INTO THE SPOTLIGHT

DYN MEDIA CHOOSES RIEDEL AS CONNECTIVITY PARTNER

RIEDEL ACQUIRES SPORTS TRACKING TRAILBLAZER INMOTIO

Most readers of this magazine already know that our involvement

Riedel Networks has been appointed connectivity partnerin sports extends far beyond intercom and video solutions. Ourof Dyn Media, the new streaming platform for sports beyond

teams in New Zealand and Portugal have been exploring newsoccer. This means that from the summer of 2023, we will deliver

performance analysis technologies for quite some time now, andthe connectivity services for German national leagues and cup

last year, we partnered with sports technology startup iotis. As thecompetitions of sports like basketball and handball.

next step on our quest to drive digital transformation in sports,
we have acquired the proprietary Local Position Measurement

The mission of Dyn Media, founded by former DFL Chairman Christian(LPM) technology from Dutch sports performance analysis expert

Seifert, in cooperation with Axel Springer, is to put previously

Lutz Rathmann

Inmotio. With this proven technology, we’ll help make sports more tangible for consumers

underrepresented sports in Germany’s media spotlight and to bring their TV production to a new

Michael Martens

CEO Managed— and safer for athletes — through high-end sensor technology and data-driven analysis.

level. The streaming service has already secured the media rights for other national leagues such

CEO Riedel Networks

Technology

as the Table Tennis Bundesliga TTBL and the Volleyball Bundesliga VBL and is scheduled to go live
The LPM platform is the most accurate tracking technology available in the market and is built on

in June 2023.

a real-time network connected to various base stations placed around the measuring site. The
radar-based system measures the position of players and assets with an accuracy of +/- 3 cm,

For Dyn Media, we will bundle all audio and video signals from over 70 venues across Germany atin high frequency (1.000 Hz), and in real time. Athletes wear a special vest with a transponder

the Dyn sites in Cologne and Munich to be processed in two Virtual Production Units (VPU). These

that can be tracked in 2D and 3D space. Today‘s users appreciate its unmatched precision, its

are connected via Riedel Networks‘ own network in a redundant 10-gig fiber ring to the cloud

operational range of up to 1000 meters, and its capacity of 1000 users.

platform Amazon Web Services (AWS) and the Dyn Operations Centre (DOC) in Wuppertal, wheremore than 1,300 matches on up to 160 production calendar days are to be serviced.

Inmotio is one of the true trailblazers of sports tracking, and over the years, their proprietary LPM
platform has become the gold standard in sports performance measurement, far surpassing ultra-

After more than 10 years in this business with mainly international projects such as Formula 1 or

wideband trackers in terms of capabilities, user capacity, and accuracy. Now that their provensummer and winter games, we are particularly pleased to be able to support such an important

technologies meet our innovative strength, global sales, and marketing power, the LPM solution

national project from the very beginning. This partnership is a perfect match, considering Dyn’s

is sure to reach a wider audience and find application in some of the world’s most high-profile

glass-to-glass strategy, where new types of content and format production require an IP-enabled,

projects.

innovative, and highly reliable media backbone.

ORCHESTRATINGPOSITIVE OUTCOMESRIEDEL INTERCOM AND SIGNAL DISTRIBUTION SOLUTIONSSUPPORT 2022 WORLD ECONOMIC FORUM ANNUAL MEETING

The World Economic Forum is an independent international organization committed to
improving the state of the world. For the 2022 World Economic Forum Annual Meeting, heldin Davos-Klosters, Switzerland, the organization brought together nearly 2,500 leaders andexperts from around the world to collaborate on tackling global issues and finding solutions
to the world’s most urgent challenges. To ensure clear, reliable communications for thecrew producing the event, and to establish flexible AV signal distribution and processing tosupport live coverage, the World Economic forum turned to Riedel Communications.
“Previously, we could only provide production companies with recordings of our meetings, but
this year we were eager to offer live coverage to the public,” says Rasha Hasbini, Head of Studios
and Live Production at the World Economic Forum. “Riedel made it virtually effortless to do so.”
Deployed by Riedel and its partner Crealine Media Systems, a Riedel MediorNet system facilitated
AV signal distribution and processing, providing commissioned television production companies
such as SRF, EBU, and Swisscom with video and audio feeds from the meeting, includinginterpreter channels. The system consisted of more than 30 MediorNet nodes, including MicroN
UHD and MicroN high-density media distribution network devices, in addition to nine RSP-2318
panels including the MediorNet Control App for signal routing, all installed across eight production
studios and the master control room (MCR).
Riedel’s Artist digital intercom matrix, including an Artist-1024 matrix intercom mainframe with 16
RSP-1232HL panels, integrated seamlessly with a Bolero wireless intercom system, which consistedof 18 antennas and 42 wireless beltpacks, to support crew communications. A decentralized,
scalable solution, the Artist-1024 allowed for flexible placement of nodes to reduce wiring andsetup costs while enhancing system reliability with a dual-ring fiber-optic network topology thatprovided full redundancy.
“Flexible and simple to use, the company’s MediorNet system easily handled the complexity of the2022 Annual Meeting and all the last-minute changes that come with live productions,” continues
Hasbini. “And with the intercom capabilities provided by the state-of-the-art Artist and Bolero
systems, the production process was perfectly orchestrated over a very large physical distance.
We couldn’t be more pleased with the results.”

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www.riedel.net