Earnings Briefing Q&A Summary for Fiscal Year Ended March 2017
May 18, 2017 (Thu.)
Temp Holdings Co., Ltd.
Q. For the year ending March 2018, what is the course of policy for profits and expected
investments for each service in the recruiting segment?
A. In the Recruiting segment for the year ended March 2017, placement business (DODA)
contributed to sales and profits through the expansion of the number of settled job
referrals. Meanwhile, media business which consists of “an” and “LINE-Baito” has
implemented structural reforms with a focus on the Web and smartphones. As anexpansion of human resources and promotional investment, etc. is planned to meetrobust demands for the year ending March 2018, operating profit especially for the firsthalf the fiscal year is expected to decline compared to the previous year.
Q. What kind of synergy is expected to be exercised hereafter?
A. DODA and Tempstaff have demonstrated a synergy effect by combining DODA's
recruitment service utilizing one of Japan's largest human resource databases with
Tempstaff's nationwide sales facilities, to meet regional needs for permanent employees
and support job change needs, which were difficult to meet thus far. Sales volume throughthis synergy effect is expected to grow further in the year ending March 2018.
Q. Outlook for the overseas business
A. With respect to the overseas business, the joint venture with Kelly Services has
expanded on July 2016, and sales have grown significantly. Meanwhile, as there areservice deployments in many countries and regions, and temporary staffing business andrecruitment business in various countries are still undergoing, first of all, businesses will
be organized and core systems will be unified successively. As Temp Holdings will focus
on continued enhancement of management systems and investments in core systems,etc. in fiscal year ending March 2018, while sales of 63.1 billion yen is expected, afull-scale contribution to profit is expected from fiscal year ending March 2019 andonward.

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Q. Growth drivers in the temporary staffing / BPO segment in fiscal year ending March 2018
A. The driving force behind growth in the temporary staffing and BPO segment is viewed
to be the company's ability to attract customers. This means retaining an abundance of
information on workplaces that suit the requests of customers, and transmitting thisinformation in an easy-to-understand manner. While also placing weight on improving theGroup's digital media, PERSOL intends to continue to grow while placing importance on
the disposition to deal with each customer earnestly and in good faith.

Q. Application of big data
A. While PERSOL Group possesses a large volume of business information, theinformation had been managed by each company until now, and was not being effectively
utilized by the entire Group. PERSOL intends to first link this information as a single
Group, and by 2020, change the condition so that all human resource needs and issues
can be solved by consulting PERSOL Group.
The Group already offers "HITO-Talent," among other services to manage andeffectively apply information on human resources. The Group aspires to resolve diverse
human affairs issues by effectively using this information. The Group is also concurrently
proceeding to create new technologies through open innovation with investing companies
through the Temp Innovation Fund. As the results in actual businesses are being verified,please have great expectations for the future.

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