暮らしの手引き広島 外国人のための相談窓口

1 Consultation Counters Set Up by City/Town (Including those set up by privateorganizations)
Name of Office, City/Town

Phone NumberDetails

Hiroshima City

International Exchange Lounge,
Hiroshima Peace Culture Foundation
082-247-9715(International Conference CenterHiroshima, 1F)

Consultation Service forInternational Residents(inside International ExchangeLounge)082-241-5010

April–September: 9:00–19:00
October–March: 9:00–18:00(Closed from December 29 to January 3)
Consultation services are offered via
telephone (three-way calling).
English etc.(in some languages, consultation
services are offered with cooperation fromvolunteer interpreters)Mon.–Fri.: 9:00–16:00(excluding national holidays, Dec. 29–Jan.
3, Aug. 6)
Chinese, Portuguese, Spanish, Vietnamese,
EnglishRotating consultation service(inside Community Coordination 082-821-4903
Division, Aki Ward Office, 2F)

Portuguese: 2nd Wed. of every month
Spanish: 3rd Thurs. of every month
10:15~12:30, 13:30~16:00

Rotating consultation service(inside Motomachi ManagementOffice)Chinese: 2nd Tues. of every month
10:15~12:30, 13:30~16:00

Kure International Center(Kure City Office, 1F)

Hiro Collaboration Center(Hiro Civic Center, 4F)-0823-25-5604

0823-76-3370

EnglishWeekdays (except Wed.): 9:00–17:00 20:00
ChineseWeekdays (except Wed.): 9:00–17:00
Vietnamese
Tues. – Fri.: 9:00~17:00
Sat. & Sun.: 10:00–18:00(excluding national holidays, substituteholidays, year-end and New Year’sholidays)
Portuguese
Mon, Tues, Thurs, Fri: 9:00~17:00
Sat: 10:00~18:00(excluding national holidays and December
29th - January 3rd)

Citizens Affairs Section, Takehara City
0846-22-7734
OfficeManagement Planning Section, Mihara
0848-67-6270
City OfficeSecretariat and PR Section, Onomichi
City Office

外国人相談窓口一覧

0848-38-9395

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Guide to Living in Hiroshima Consultation Counters for Foreign Residents
Name of Office, City/Town

Phone Number

Details

084-928-1125

Mon.–Fri.: 9:00–13:00, 14:00-16:00

084-928-1211

Chinese (Reservation required)Mon.–Fri.: 8:30–12:00, 13:00-15:30

Matsunaga Citizen’s Service
Division, Matsunaga Branch Office084-930-0780

Portuguese
Mon.–Fri.: 9:00-12:00, 13:00-16:00
EnglishMon.–Fri.: 10:15–13:00, 14:00-17:15

Regional Revitalization Section, Fuchu
City Office0847-43-7118

Residence Measures/Living Support
Section, Miyoshi City Office0824-62-6222

Miyoshi International Relations
Association0824-62-6242

Every Thurs.: 17:00–19:00 (reservation byphone)(Miyoshi Community Development Center)

Shobara International Exchange
Association

0824-72-8285

Mon.–Fri. (excluding national holidays)
8:30–17:15

Planning and Finance Section, Otake
City Office

0827-59-2125

Citizens’ Consultation Division,
Fukuyama City Office

Shobara City

Higashihiroshima City

Communication Corner
Higashihiroshima Foundation for
Affairs of Culture and Education

082-423-1922(Higashihiroshima Citizens’ CultureCenter, 1F)

List of Consultation Counters for Foreign Residents[Daily life consultation]<Service hours>English
Tues, Wed, Thurs: 9:00–17:00
Mon., Fri., Sun.: 13:00-17:00
Sat: 9:00-13:00
Portuguese
Wed., Thurs., Sat.: 9:00-13:00
ChineseMon., Tues., Fri., Sun.: 9:00-13:00
Thurs, Sat: 13:00-17:00
VietnameseSun.: 13:00-17:00* Service hours and days of the week differ
depending on the language.
* Check the website for the consultation
schedule.
http://www.hhface.org/corner/en.html(Website)(Facebook)2

暮らしの手引き広島 外国人のための相談窓口(Higashihiroshima Citizens’ Culture082-423-1922
Center, 2F, Training room)

Name of Office, City/Town

Phone NumberInternationalExchange
andMulticultural Cooperation Section, 0829-30-0201
Hatsukaichi City Office

Citizens’ Group Eejan (Asian)0829-31-2224

HumanRights
MulticulturalCoexistence
Promotion
Section, 0826-42-5630
Akitakata City Office

AICA (Akitakata City International
050-5847-9666
Communication Organization)

Human Rights Promotion Section,
0823-43-1635
Etajima City Office[Legal consultation with a lawyer]
Once a month, Sat. (in principle)
English, Portuguese, Chinese*Make your reservation at least one week inadvance

Details
Chinese:Tue. & Thu.: 9:00–16:00
Tagalog and English: Wed. & Fri.
9:00–16:00
Vietnamese:
Thurs.: 9:00-16:00
Telephone reservations required.
English, Korean, Chinese, Spanish, French,
Filipino
EnglishMon.-Thurs.: 8:30-16:45
ChineseMon.-Fri.: 9:30-16:30
Portuguese
Mon.-Fri.: 9:30-16:30
Weekends (Mon.-Thurs.): 10:00-16:00

Tagalog and English
Mon./Wed./Fri.: 9:00–16:00
ChineseTue./Wed./Thu.: 13:00–17:00

Local Revitalization Section, Fuchu
082-286-3185
Town Office
Attraction Creation Promotion Section,
082-823-9234
Kaita Town Office
Citizens Tax Section, Kumano Town
082-820-5604
OfficePlanning and Finance Section, Saka
082-820-1507
Town Office
Citizens’ Affairs Section, Akiota Town
0826-28-2116
OfficeKitahiroshima-cho
Residents
Department (Human Rights and050-5812-5020
Comprehensive Living ConsultationCenter)
Residents Section, Osakikamijima
0846-65-3113
Town OfficePlanning Section, Sera Town Office0847-22-3206

Policy Planning Section, Jinsekikogen
0847-89-3351
Town Office In the case of cities and towns with no description of available languages, consultation is offered in Japanese bya City/Town Office staff member.
外国人相談窓口一覧3Guide to Living in Hiroshima Consultation Counters for Foreign Residents

2 Consultation Counters for Foreign Residents Set Up by Hiroshima PrefecturalGovernment
Name of Center

Telephone NumberDetails
Every Thursday
10:00–12:00, 13:00–16:00*Closed on national holidays, year-end and New
Year’s holidays (Dec. 28–Jan. 4)

Toll-free number
0120-783-806
Hiroshima
CenterConsultation services available
・Residence status
・Social insurance, labor issues
・Legal/human rights issues (Only Sat.)

International

Available languages
・English・Chinese・Vietnamese
・Korean・Tagalog
・Portuguese
・Indonesian・Thai・Spanish・Nepali* When you wish to consult about residence status, please bring your passport and residence card, if
From a mobile phone:082-541-3777(directnumber)

circumstances allow.

３

Consultations for Technical Intern Trainees by the Organization for TechnicalIntern Training
３－１

Hiroshima OfficeNameTelephone Number

Details

Consultations available over the phone and inperson.

Organization
forTechnicalIntern
Training:
Hiroshima
OfficeService Days: Mon.-Fri.
（ Closed on national holidays, year-end
and New Year’s holidays）
10：00～16：00＜Regular scheduling＞◇Tuesday - Chinese◇Thursday - Vietnamese

Hiroshima Prefecture, 082-207-3123 （ DirectHiroshimaCity, line）
On days other than Tues. and Thurs., we offer
Naka-ku,
Otemachitelephone consultations in the following
3-1-9
languages:
Hiroshima
Rijo-dori・Chinese
Building, 3F・Vietnamese・Tagalog・Thai・Khmer・Burmese
・Indonesian・Lao
List of Consultation Counters for Foreign Residents

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暮らしの手引き広島 外国人のための相談窓口

・Mongolian
・Nepali

３－２

Headquarters: Native Language Consultations
NameTelephone number

0120-250-168

0120-250-169

Details
VietnameseMon.-Fri.:11:00-19:00
Sun: 9:00-17:00※Email consultation service
https://www.support.otit.go.jp/soudan/vi/
ChineseMon./Wed./Fri.: 11:00-19:00
Sun: 9:00-17:00※Email consultation service
https://www.support.otit.go.jp/soudan/cn/
IndonesianTues./Thurs.: 11:00-19:00

0120-250-192

Organization
for 0120-250-197
TechnicalIntern
Training (Headquarters:nativelanguage
consultation）
0120-250-147

0120-250-198

0120-250-366

0120-250-302※Email consultation service
https://www.support.otit.go.jp/soudan/id/Tagalog
Tues./Sat.: 11:00-19:00※Email consultation service
https://www.support.otit.go.jp/soudan/phi/
EnglishTues./Sat.: 11:00-19:00※Email consultation service
https://www.support.otit.go.jp/soudan/en/ThaiThurs./Sat.: 11:00-19:00※Email consultation service
https://www.support.otit.go.jp/soudan/th/
Khmer
Thurs.: 11:00-19:00※Email consultation service
https://www.support.otit.go.jp/soudan/kh/
BurmeseFri.: 11:00-19:00※Email consultation service
https://www.support.otit.go.jp/soudan/mm/※On non-service days/times, you may leave a message on our answering machine.
※We also accept consultations by letter.
Address: 〒108-0022 Tokyo, Minato-ku, Kaigan 3-9-15 LOOP-X 3F
Organization for Technical Intern Training, Technical Intern Department, SupportDivision
外国人相談窓口一覧

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