Sustainable Impact Report2023

Table ofcontents
Introduction
Letter from our president
and CEO
Welcome
About HP
2023 highlights
Innovating for sustainability
Recognition

Introduction
3
4
5
6
7
9

Letter from our president and CEO
Welcome
About HP
2023 highlights
Innovating for sustainability
Recognition

Sustainable Impact

Sustainable Impact

Climate Action
Human Rights

11

Strategy

Digital Equity and Philanthropy

12
13
16

Governance
Stakeholder engagement
ESG materiality

Integrity
Appendix

Climate Action
20

Our mission

21
22
24
25
29
32
35
36

Our goals
CarbonHP’s path to net zero emissions by 2040
Supply chain
HP operations
Product use
Life cycle assessment
Product certifications anddocumentation

38
38
39

Water
Supply chain
HP operations

41
44
50
56
61

Circularity
Circular design
Materials
Repair, reuse, and recycle
Waste

63

Forests

64
65
66
68
69

HP’s path to forest positive
Engineering efficient paper consumption
Responsibly sourcing HP paper
and packaging
Protecting, managing, andrestoring forests
Influencing industry partners to inspire
forest positive action

70
70
73
76

Environmental management
Supply chain
HP operations
Climate change risk management
and strategy

77

Data

Human Rights
86
87
88
88
89
89

Human rights due diligence
Our approach to human rights
due diligence91
Policies and commitments
95
Training
96
Audits, assessments, andrisk management
99
Salient human rights issues
102
Grievance mechanisms and accessto remedy
104
Communicating with stakeholders
105
Strategic partnerships
90
90

106 Supply chain workers
106
Commitments, policies, and disclosure
107
Worker rights
112
Process chemicals
113
Supplier monitoring and evaluation
118
118
121

Responsible minerals program
Transparency in sourcing
Multi-stakeholder initiatives

122
122
125
126
127
128

Our employees
Employee development
Compensation and benefits
Employee engagement
Health and safety
Wellbeing

129
129
132
137

Culture, equity, and diversity
Strategy and approach
Our people
Supplier diversity

139
140

2023

141

HP Sustainable
Impact Report

002 hp.com/sustainableimpact

Cover image: The inaugural class of writers, designers, and illustrators at the NABU Creative Lab in Manila,
Philippines, the first of its kind in Asia, which opened in partnership with HP in 2023.

Our mission
Our goals
Governance and accountability
Nominating, Governance and Social
Responsibility Committee
Human Rights Council
Global Human Rights Team

Our communities
Product accessibility
Data

Digital Equity andPhilanthropy
147
148
149
150
150
152
153
156
157

Our mission
Our goals
HP’s theory of change for Digital Equity
Education
Women and girls
People with disabilities andaging populations
Historically disconnected andmarginalized groups
Educators
Industry solutions

158 Healthcare
158
Health and wellness
160
Care coordination
161
Care innovation
162
Patient privacy and security
163
164

Community giving and volunteerism
HP Foundation programs

165
166

Disaster recovery and resilience
Employee volunteerism

167

Data

Integrity
169
169
172

Operating responsibly
EthicsAnti-corruption

173
173
174
175
176
178

Privacy
Policies and standards
Global standards and government
access requests
Complaints, breaches, and requests
Cybersecurity
Product security

181
181
182

Public policy
Policy priorities
Political engagement

183
183

Product safety
Safety across HP printing

Appendix
About this report
Policies and standards
Independent accountants’ review report
United Nations Sustainable
Development Goals index
193 Sustainability Accounting Standards
Board index
194 GRI index
199 United Nations Guiding Principles
Reporting Framework index
201 Endnotes
186
188
189
192

Letter from our president and CEO
Introduction
Letter from our president
and CEO
Welcome
About HP
2023 highlights
Innovating for sustainability
Recognition
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

For nearly 85 years, HP has empowered
people and businesses everywhereto thrive.
Our success has not just been measured by
the products and profits we make, but by thecontributions we make to society. This dates
back to the philosophy of our founders – if
HP could help people live happier, healthier,and more prosperous lives, the greater the
likelihood they would buy our products. They
believed it would naturally result in better
customer experiences, higher profit, andmore opportunities to give back.

2023

HP Sustainable
Impact Report

003 hp.com/sustainableimpact

This belief has proven true and continues toguide our work today. Our approach allows
us to participate in the global economy,
conducting business in countries aroundthe world. We win deals and help othercompanies reach their goals, too.

We are rethinking old ways of doing things
and reimagining what is possible, whileremaining anchored to our values. At HP, we
are doing this not simply because it’s theright thing to do, but also because it helps
us grow.

Simply put, it’s not only good for the world,but good for our business. And it is more
important than ever.

I’m proud of our teams at HP and theimpact we’re driving. Like most companies,
we may not always get it right and wewill face obstacles along the way, but weremain steadfast to our commitments.
We are embracing new innovations andapproaches to transform our portfolio andoperations, which is especially important as
we endeavor to further strengthen a Future
Ready organization.

The world is changing fast. And possibly
faster than it ever has. We have entereda new era of innovation. Generative AI isalready having a major impact on our lives.
And we have shifted to a world of hybrid
work. This combination requires solutions
that enable people to find growth andfulfillment at work.
At the same time, the size and scaleof the challenges we face continue toincrease, from climate change to persistentinequality in our communities. It’s easy to
be overwhelmed.
While all of this may seem daunting, I
believe we have both an opportunity anda responsibility to do the work necessary
to create a brighter future for generations
to come.

This means taking urgent and necessary
action on our three priority areas: climate
action, human rights, and digital equity.
This year, we’ve made strides on all ofthem, but recognize there is still much workthat remains.
I’m particularly proud of our achievements
in digital equity. Doubling our progresssince last year, we have accelerated digital
equity for more than 45 million people. Thisis nearly a third of the way to our goal of
150 million people by 2030.

HP is successful because of its dedicatedemployees and the innovative partnerships
we have formed to create tailored solutions
for communities more likely to experience
the digital divide. With the rise of AI andother transformative technologies, these
efforts are particularly critical to ensuring
everyone can participate and thrive inthe digital economy. We will continue
to work hard every day to build a more
inclusive society.
While our goals are ambitious, we remaincommitted to our belief that collaboration
with our customers, partners, andcommunities will pave the way for a moresustainable and just future.
Saludos,

Enrique Lores
President and CEO

Introduction
Letter from our president
and CEO
Welcome
About HP
2023 highlights
Innovating for sustainability
Recognition
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

23rd Sustainable
Impact Report
Welcome to the 2023 HP Sustainable
Impact Report. Since 2001, HP has
provided in-depth information on its
social and environmental progress to our
key stakeholders.
Throughout this report, we have included
links to stories about HP’s innovations
and impact. In addition to our Sustainable
Impact Report, we share information on our
programs and progress in our Sustainable
Impact Report Executive Summary and on
our Sustainable Impact website.
This report covers HP’s Sustainable
Impact policies, programs, goals, andprogress. It includes performance data
covering HP’s global business operations
and/or revenue as of our fiscal year 2023
(which ended October 31, 2023), unlessstated otherwise. Environmental, social,and governance (ESG) metrics in this report
do not include Apogee and Simpress,
independent subsidiaries of HP, unlessotherwise stated. Most metrics in the report
have been rounded to aid readability. In
some cases, segments do not add up to
the total due to rounding.

2023

HP Sustainable
Impact Report004 hp.com/sustainableimpact

To learn more about the scope of thisreport, see the About this report sectionin the appendix.

About HP
Introduction
Letter from our president
and CEO
Welcome
About HP
2023 highlights
Innovating for sustainability
Recognition
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity

Key facts

Enrique Lores Palo Alto, CA, United States ~150K
President and Chief Executive Officer,
HP Inc.

Corporate headquarters

Chip Bergh

Market leader

Chairman of the Board

robust ecosystem ofchannel partners2

58K

employees globally2

Fortune 100 170+

#1 in print and #1 in personal systems (excluding China)

1company

countries in which
HP operates2

Appendix

Our corporate strategy enables us to be Future Ready

Fiscal year 2023 highlights

Financial

US$53.7B

23K+

US$3.6B

US$1.1B

Portfolio

Transform/Digital

Sustainable Impact

2023

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Impact Report

005 hp.com/sustainableimpact

Talent & Culture

Deliver long-term sustainable growth

Build a more growth-oriented portfolio while we continue
to strengthen our core businesses
Become a more digital company to streamline operations
and enable new customer value propositions
Vision to become the most sustainable and just IT company;
focus on Climate Change, Human Rights, and Digital Equity
A school for leaders built on Agility, Customer
Centricity, and Ambitionin net revenue

net cash provided byoperating activities

See our full financial performance.

patents2

US$1.6B
R&D spend

returned to stockholders in the form ofshare repurchases and dividends

2023 highlights
Letter from our president
and CEO
Welcome
About HP
2023 highlights
Innovating for sustainability
Recognition
Sustainable Impact

Human Rights

Climate Action

Introduction

27%

reduction in HP value chain
greenhouse gas (GHG) emissions
compared to our 2019 baseline

486K

workers reached through humanrights awareness and worker
voice programs since 2015

Digital Equity and Philanthropy

6.4M

more individuals reached across six
countries through 17 nonprofits who
participated in the Digital Equity Accelerator

Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity

1 billion+

pounds of recycled materials havebeen used in HP products andpackaging since 20193

Appendix

184K tonnesof CO2e emissions avoided by participants inour supplier Energy Efficiency Program andother programs in 2023, reaching a total of
1.88 million tonnes of CO2e emissions since 2010

Launched2023

95%

HP Sustainable
Impact Report006 hp.com/sustainableimpact

HP Certified refurbished hardware aspart of HP Renew Solutions, helping
customers advance circularity andclimate action4

1.9M

of production suppliers, by spend,
have gone through social andenvironmental monitoring46%

of our Board of Directors
represented racial/ethnic
minorities—among the most diverseof any U.S. technology company

US$358M

spent in the United States with small
businesses, US$210M with minorityowned businesses, and US$107M
with women-owned businesses

children reached, 111 artists trained,
and two new NABU HP Creative Labs
opened in partnership with NABU

484K

students, entrepreneurs, and lifelong
learners reached through HP LIFE
courses in 2023, achieving over one
million users since 2016

296K

hours volunteered by 22,000
employees in 56 countries,
reaching over one million hours
since 2016

Innovating for sustainability
Introduction
Letter from our president
and CEO
Welcome
About HP
2023 highlights
Innovating for sustainability
Recognition
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
AppendixAcross our portfolio, we are creating
the transformative and disruptive
technologies of the future.
We continue to apply rigorous design principles
to significantly enhance the environmental
performance of our products and services and in
2023, we spent US$1.58 billion on ongoing productdevelopment. Among our main design priorities, wework to increase the use of recycled and renewablematerials; practice responsible chemistry; enhance
product repairability, reusability, longevity, andrecyclability; continually improve product energy
efficiency; build in accessibility features; and create
solutions to meet challenges in healthcare.

Energy-efficient, morecircular supplies
Original HP Toner Cartridges with new,innovative TerraJet technology are up to 30%
smaller,5 use up to 35% recycled content,6 andreduce energy consumption by up to 27%,7 allwhile increasing print speeds (by up to 27%8) andproducing even more vibrant colors and images.
This breakthrough technology is responsibly
designed to deliver exceptional performanceand the print quality our customers expect.

Personalized orthoses

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Impact Report

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Podiatrists and orthotists using HP’s 3D Arize
Orthotic Solution can capture 3D renderingsof a patient’s foot, then fine-tune and prescribe
personalized orthoses for their patients—all inless than five minutes.9

Personal systems made using
recycled materials

Manufacturing printers using
recycled content plastic

The HP EliteBook 1040 G10 top cover, palm rest
cover, and bottom cover are made from 90%
recycled magnesium by weight.10 Its keycaps are
50% recycled plastic from DVDs, and its bezels
contain 30% postconsumer recycled plastics.
The laptop is energy efficient by design and
is ENERGY STAR® certified11 and EPEAT® Goldregistered12 in the United States. Its outer box andpackaging are 100% sustainably sourced.13

HP’s new DeskJet 2800, DeskJet Ink Advantage
2800, DeskJet 4200, DeskJet Ink Advantage
4200, and DeskJet Ink Advantage Ultra 4900
series printers all incorporate at least 60%
postconsumer recycled content plastic.14

Accelerating scientificresearch
HP developed the HP D100 Single Cell Dispenser
to provide researchers with access to anaffordable and robust solution to isolate andanalyze how individual cells respond to drugs andother factors. The D100 was launched globally in
September 2023, and is able to dispense over 300
cells in around five minutes. HP’s microfluidics
technology accelerates this fast-growing fieldof research, for example by helping researchers
identify ways to maximize the number of tumor
cells that respond to cancer therapies.

During 2023, we shipped more than 49 million
computers in molded fiber or hybrid foam/fiber
packaging, representing about 97% of units
shipped during the year.

Energy-saving large
format printers

Delivering more resourceefficient industrial printing

HP’s new DesignJet T850 and T950 series
printers and plotters contain at least 40% and
35% postconsumer recycled content plastic,
respectively,15 while the innovative Energy
Scheduler feature helps to reduce energy use
by 60% annually through automatic power
cycling. Our updated fiber-based packaging
design for the T850 series features 69% lessexpanded polystyrene packaging compared tothe previous T730. In addition, HP Flex Tech Inks
are the first inks in the technical large format
market to meet UL ECOLOGO® Certification.16

HP Indigo’s new printing technology, LEPx, delivers
the renowned digital print quality and versatilityof HP Indigo at analog print speeds. With LEPx,
high throughput and productivity can be achieved,
reducing the carbon footprint of multiple color
jobs.17 The HP Indigo V12 Digital Press, a labelpress that is the first HP Indigo product featuring
LEPx technology, can potentially replace two
to four flexo machines18 for mid-length to longprint jobs. A notable benefit of the press is its
capability to save substantial amounts of media
by eliminating flexo printing waste.19

Innovating for sustainability
Introduction
Letter from our president
and CEO
WelcomeHP’s innovative services help our customers
meet their sustainability goals, including
by reducing their carbon footprints, energyuse, and paper waste.

HP Support Services
HP Support Services30 helps prevent productivity
disruptions and enables IT to do more with reliable
device support that keeps people and devices
running at peak performance. A consistent device
maintenance strategy is crucial for extending
the useful life of devices, enabling customers toaccelerate their sustainability goals. Extending
the life of an average PC by two years can reducecarbon footprint by 30% compared to buying a
new one.31

About HP

HP Managed Device Services

2023 highlights
Innovating for sustainability

HP Managed Device Services23, 24 enables
customers to extend the use of their existing
devices, mitigating emissions associated with
manufacturing new devices.

Recognition
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

HP Device Life Extension
Service

HP Renew Solutions

Organizations can maximize the useful life of
their PCs with HP Device Life Extension. This
capability upgrades HP device performanceand extends support, enabling customers to use
their devices for longer and contribute to thecircular economy.25

Commercial customers can reduce hardware
expenses and accelerate sustainability goals
with HP’s flexible suite of certified refurbisheddevices,26 services,27 and solutions that enhance
IT and employee experiences while helping
protect our shared future.

HP Managed Print Services
HP Carbon Neutral
Computing Services

2023

HP Sustainable
Impact Report008 hp.com/sustainableimpact

HP Carbon Neutral Computing Services helporganizations contribute to a low-carbon future
by offsetting the end-to-end carbon footprint ofeligible HP PCs, so devices can remain carbon
neutral throughout the full life cycle.20, 21, 22

HP Managed Print Services28 enables customers
to reduce GHG emissions across the life cycleof their printing activity by improving productresource efficiency and driving responsible user
behaviors through settings that reduce energy,
supplies, and paper use.29 Customers can offset
any remaining emissions through third partyverified projects around the globe in partnershipwith Climate Impact Partners, facilitated by HP.

HP Instant Ink
HP Instant Ink helps home users andmicrobusinesses remain productive by ensuring
they never run out of ink or toner.32 The service
anticipates when a cartridge is running low andsends replenishments as well as new recyclingenvelopes (for ink cartridges) or recycling
labels/information (for toner cartridges)
automatically.33 Customers using this service
save up to 50% on the cost of ink34 or toner.35
HP offers this service in 38 countries, including
access to cartridge recycling in most of
those locations.36

Recognition
HP is recognized as one of the world’s most sustainable companies.
Introduction
Letter from our president
and CEO
WelcomeScored a

About HP
2023 highlights
Innovating for sustainability
Recognition

triple “A” rating

across CDP’s Climate, Forests,
and Water lists for the fifth
consecutive year

Rated among the

top 1%of companies for social andenvironmental efforts for the
14th time in a row

Recognized as one of theReceived an MSCI ESG

rating of AA

Best Top Hispanic
Employerin the United States

Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy

Recognized for

Supplier
Engagement

Integrity
Appendix

for the eighth consecutive year

Rankedin the top five

HP has been included
as a member of the DJSIWorld Index for the

Rankedninth

for environmental, social, andgovernance performance

12th year

among 200 of the world’s
top businesses in the digitaltech sector

Ranked firstFive-time honoree

Recognized for productin a row

Named one of the

100 Most
Sustainable

Corporations in the Worldfor the ninth year in a row

North America

Companyof the Yearfor circular economy
performance2023

HP Sustainable
Impact Report009 hp.com/sustainableimpact

in the Tech Hardware category
and thirteenth overall

Recognized as an

ICT leader

in 2022 for commitment to addressforced labor in our supply chain

for global leadership in ethicalbusiness practices

Scored 100%for the eighth year in a row

energy efficiency
for the seventh year in a row

Ranked among
the top five

ICT companies on supply chain
human rights

Two employees at the cutting-edge
SMARC lab, an exploratory spacefor prototyping in 3D printing,automation, and data analytics,
at HP’s Inkjet and Ink Supplies
Operation (ISIO) in Singapore.

Introduction
Sustainable Impact
Strategy
Governance
Stakeholder engagement
ESG materiality
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

010 hp.com/sustainableimpact

Sustainable Impact

Strategy
Introduction
Sustainable Impact
Strategy
Governance
Stakeholder engagement
ESG materiality
Climate Action
Human Rights

Sustainable Impact is at the heart ofHP’s business strategy. Our vision is tobe the world’s most sustainable and justtechnology company, and in 2021 weannounced our most comprehensive andambitious Sustainable Impact agenda yet. It
connects us to the most defining and urgent
issues of our time, where we can have thegreatest impact.

Our strategy is rooted in science and informed by theUnited Nations (UN) Sustainable Development Goals
and other external frameworks, our Environmental,
Social, and Governance (ESG) materiality assessment,
ongoing engagement with stakeholders, andalignment with our core businesses. It prioritizes
efforts where HP’s technology, talent, and platform
can do the most good. Our strategy supports a culturethat integrates Sustainable Impact and purpose
throughout our business and ecosystem.

Digital Equity and Philanthropy

Sustainable Impact is both a business imperative
and a key differentiator for the company. HP’ssustainable revenue in 2023 represented morethan 60% of total revenue, reported in accordancewith the Corporate Knights Sustainable Economy
Taxonomy,1 which defines sustainable revenue asrevenue from products and services that help reduce
environmental impacts.
We believe businesses that can decouple growthfrom consumption and GHG emissions, grow throughan inclusive culture, and offer solutions to some ofour greatest collective challenges will thrive in thelong term.
Through our focus on Sustainable Impact, we
capitalize on what we do best while anticipating andpreparing for the next wave of global challenges.
We focus on doing the right thing, even when it isdifficult, to deliver lasting value through the power of
our technology.

Integrity

Our key focus areas

Appendix

Carbonemissions

2023
011

HP Sustainable
Impact Report

hp.com/sustainableimpact

HP's facility in Singapore.

Circularity

Empoweredworkers

Culture ofinclusion andbelonging

Education

Healthcare

ClimateactionForests

Social justice, racial
and gender equity

Economicopportunity

Climate Action

Human Rights

Digital Equity

Taking urgent and decisive action to achieve net
zero carbon emissions across our entire value
chain, give back more to forests than we take, andinnovate our products and services for a morecircular economy.

Building a culture of equality andempowerment within HP and beyond,where diversity is sought out andcelebrated and where universal humanrights are understood and respected.

Accelerating equitable access to
education, healthcare, and economic
opportunity for those who are traditionally
excluded so they can participate and thrive
in a digital economy.

GovernanceWe integrate Sustainable Impact at all levelsof our company.

Introduction
Sustainable Impact
Strategy
Governance
Stakeholder engagement
ESG materiality
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

Our executive leadership team, led by our CEO, retains
overall responsibility for Sustainable Impact as partof our business strategy. Members of the executive
leadership team oversee Sustainable Impact targets
relevant to their organizations, and are evaluatedannually against related objectives, including climate
action, human rights (which includes culture, equity,and diversity as well as other topics), and digital
equity. Performance against these and other businessobjectives is considered in total compensation.
The HP Board of Directors’ Nominating, Governanceand Social Responsibility Committee (NGSRC)
oversees, periodically reviews, and, as appropriate,makes recommendations to the board concerning
sustainability and social impact. This includes
HP’s significant strategies, policies, positions, andgoals relating to global citizenship, sustainability,
climate change, human rights, and digital equity.
It also covers the impact of HP’s operations on
employees, customers, suppliers, partners, andcommunities worldwide, supply chain, environment,
and sustainability performance, and HP’s annual
Sustainable Impact Report.

HP Sustainable
Impact Report

012 hp.com/sustainableimpact

HP Sustainable Impact governance

The NGSRC convenes at least four times eachyear, with additional meetings as appropriate, andreceives regular updates on our Sustainable Impact
strategy, results, and key risks and opportunities. The
NGSRC provides guidance on, and in some cases
approval of, strategic priorities and investments. As
disclosed in our 2024 Proxy Statement, the majorityof our board have experience in environmental
and social responsibility–related issues, which we
believe strengthens the board’s oversight of HP’s
policies and programs relating to these issues and

HP Board of Directors
Nominating, Governance and Social Responsibility Committee (NGSRC)

Executive Leadership Team Sponsors
Chief Supply Chain Officer | Chief Corporate Affairs & Communications Officer | Chief People Officer

Sustainable Impact Leadership
Chief Sustainability Officer | Chief Diversity Officer | Head of Supply Chain Finance

Sustainable Impact Program Management Office
Climate Action
Carbonemissions

Forests

Human Rights

Circularity

Empoweredworkers

Culture of inclusion
and belonging

Digital Equity
Social justice, racial
and gender equity

Education

Healthcare

Economicopportunity

HP
Foundation

Sustainable Impact Steering Committee
Composed of vice presidents from business units and functions across HP, who represent the Sustainable
Impact work in their organizations to meet the company’s sustainability vision and goals.
Personal
Systems

Imaging, Printing &Solutions

Workforce
Solutions

SupplyChainreinforces HP’s commitment to sustainability andsocial responsibility.
The performances of our chief sustainability officer
and our chief diversity officer are evaluated inpart based on the management of Sustainable
Impact and the achievement of related targets

Commercial
Organization

Corporate
Affairs

MarketingLegaland metrics, and these evaluations impact theircompensation. Corporate initiatives to address
climate action, human rights, and digital equity
may also be considered as a component of othercompany executives’ total compensation. In
addition, every employee is encouraged to consider

Finance

PeopleDigital &Transformation

Strategy &Incubation

our Sustainable Impact strategy as part of theirannual goal-setting process.
The Sustainable Impact Steering Committee,
composed of representatives from across ourorganizations, manages and helps drive progressagainst our goals.

Stakeholder engagement
Introduction
Sustainable Impact
Strategy
Governance
Stakeholder engagement
ESG materiality
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

We gain valuable insight throughregular engagement with a range ofstakeholders, including employees,
investors, suppliers, customers, peer
companies, public policymakers, industry
bodies, nongovernmental organizations(NGOs), sector experts, and others.
These interactions build our collective
intelligence, help us prioritize criticalissues, and provide insights into emerging
opportunities and risks.

Individual functions across the company execute
our approach, engaging in ways that are most
relevant to their objectives and operations. These
include partnerships, sponsorships, collaboration on
industry initiatives, customer and supplier education,
supplier capability-building programs, supplieraudits and assessments, conference participation,
employee surveys, mentoring, and more. Appropriate
stakeholders are identified based on factors suchas expertise, willingness to collaborate, reputation,
location, sphere of influence, and ability to scale andaccelerate progress.

Some forms of stakeholder engagement follow a set
frequency, such as our annual employee Voice Insight
Action survey, yearly responses to rating/ranking
questionnaires, and supplier audits. Other formsof engagement, such as responses to customer
requests for information about our Sustainable
Impact performance, collaboration with NGOs andindustry peers on specific issues, and discussion with
policymakers, occur on an ad hoc basis. Examples areincluded throughout this report. We consider input
from customers, NGOs, employees, investors, andothers in the preparation of our annual Sustainable
Impact Report. In 2024, prior to filing our latest Proxy
Statement, we conducted our annual outreachregarding our governance profile with stockholders
representing around 30% of our outstanding stock.
Topics discussed included HP’s strategy and businessperformance, governance practices, executive
compensation, and ESG and sustainable impact.
Examples of stakeholder engagement in
2023 included:
Climate Action• We engaged in initiatives focused on increasing
support for clean energy and combating climatechange, including the Clean Energy Buyers
Association, RE100, EV100, CDP Supply Chain, World
Wildlife Fund’s (WWF) Climate Business Network,
Business Ambition for 1.5°C, and Center for Climate
and Energy Solutions’ Business Environmental
Leadership Council. See Carbon footprint, Supply
chain, HP operations, and Product use.

2023

HP Sustainable
Impact Report

013 hp.com/sustainableimpact• To discuss the pivotal role public policy plays indriving progress toward a more circular economy,
we engaged with the International Conservation
Caucus Foundation, the Information Technology
Industry Council, the Consumer Technology
Association, and industry peers.
• We engaged through the HP Sustainable Forests
Collaborative to protect, restore, and improve
responsible management of forests, and worked
with WWF’s Forests Forward, the Forest StewardshipCouncil®, and our suppliers to ensure the fiber we
use is responsibly sourced. See Forests.
Human Rights• We engaged in multi-stakeholder collaborations,
including the Responsible Business Alliance,
Leadership Group for Responsible Recruitment, and
BSR, to drive progress and elevate human rights
best practices. See Human rights due diligence andSupply chain workers.
Digital Equity• We collaborated with Girl Rising to advanceeducation for women and girls, MIT Solve to address
equity challenges through social entrepreneurship,
and NABU to advance literacy in communities
around the world. Our work with the YMCA helped
young people develop the skills they need to create
economic opportunity. See Education.
Many other examples of HP’s stakeholder
engagement are included throughout this report.

SPOTLIGHT
Introduction
Sustainable Impact
Strategy
Governance
Stakeholder engagement
ESG materiality
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Empoweringchannel partners
to drive sustainable
sales and impact
In 2021, we launched Amplify Impact,
the first sustainability program for IT
channel partners.
Informed by our own sustainability
expertise, investments, and initiatives—and aligned with our Sustainable Impact
strategy—the program is designed toaccelerate change across the IT industry
and support our partners to drive
sustainability sales and impact.
Sustainability is a key IT sales differentiator.
Increasingly, it is a mandatory criteria for
IT tenders—customers want to purchase2023

HP Sustainable
Impact Report

014 hp.com/sustainableimpact

products with sustainability attributes fromtrusted HP partners, and those partners
want to build sustainable businesses andearn loyal customers.
In 2023, we expanded HP Amplify Impact to48 countries. Now, more than 3,900 partners
representing over 80% of HP channel
partner revenue are enrolled and benefitingfrom this world-class program. We are on
track to reach our objective of enrolling atleast 50% of channel partners by 2025.
Continued on next page

SPOTLIGHT
Introduction
Sustainable Impact
Strategy
Governance
Stakeholder engagement
ESG materiality
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

To support channel partners on theirjourney, Amplify Impact includes:• A sustainability self-assessment andpersonalized comprehensive report,
which provides partners with actionableinsights, industry best practices, andresources, including peer-to-peer
comparison. Ninety percent of partners
report they highly value the personalizedrecommendations.
• The Amplify Impact Hub, offering
customized sustainability support with
25 initiatives, trainings, consultancy,and personalized tracking to drive ourpartners’ sustainability sales and impact.
• HP University, which offers acomprehensive sustainability sales
training curriculum; more than 1,800
Amplify Impact partners have completed
over 119,000 HP training courses.
• Support for partners with sustainability
bids from the HP Sustainability andCompliance Center and exclusive sales
support materials.

Amplify Impact has received industry
recognition and several awards, including
CRN’s Global Flagship Award—Sustainability
Vendor of the Year 2024. The program wasa finalist for the 2023 World SustainabilityAwards, was a 2021 Silver Stevie Winner andalso won the 2021 Channel Innovation Award
for Partner Program of the Year.
The program gives channel partners
the tools to develop their sustainability
expertise and strategy and promote theirachievements using exclusive marketing
materials and social media kits. In May
2024, we extended the program to
distribution partners.
Watch a video to learn about how Amplify
Impact is bringing value to partners.

Amplify Impact partners participating in a panel discussion with HP employee Isabella Phoenix (center)at the 2023 Amplify Partner Conference in Chicago, Illinois, United States.

66%

of partners report that the
program has helped improve their
win rate of sustainability deals

2023

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Impact Report

015 hp.com/sustainableimpact

119K+

sustainability-related training
courses completed by HP Amplify
Impact partners

80%+of partners expressed a high rateof satisfaction with the HP Amplify
Impact ProgramESG materiality
Introduction
Sustainable Impact
Strategy
Governance
Stakeholder engagement
ESG materiality
Climate Action
Human Rights

We periodically assess topics relevant
to sustainability to inform our focus andSustainable Impact strategy.
These assessments performed to date including theassessment that concluded in early 2024 clarify andinform our Sustainable Impact strategy, investments,
and disclosures. This enables us to focus on theareas where we can have the greatest impact,
determine gaps in our approach, and identify trends

and leadership opportunities for our business. The
assessments also inform our goals-setting process,and we have set aggressive goals to manage
performance and drive long-term progress related to
ESG topics identified.
In early 2024, we completed a newmateriality assessment. In designing our own
process, we borrowed concepts from international
standards and regulatory frameworks, and intend thisassessment to describe where HP stands in relation
to major sustainability topics as of 2023.
Throughout this report, we use the definitionof “materiality” from concepts borrowed frominternational standards and regulatory frameworks,
which is different from the term as it has been definedby or construed in accordance with the securities
laws or any other laws of the United States or any
other jurisdiction, or as used in the context of our

financial statements and financial reporting or ourreports filed with the U.S. Securities and Exchange
Commission (SEC). Topics identified as ESG material
for the purpose of this report should not be construed
as being material for SEC or other reporting purposes,
financial or otherwise.
Prior to this, our most recent ESG materiality
assessment was conducted in 2021.

Digital Equity and Philanthropy
Integrity

Our assessment process

Appendix

We developed a four-step process to identify and assess actual andpotential sustainability impacts, risks, and opportunities.

1

2023

HP Sustainable
Impact Report

016 hp.com/sustainableimpact

2

3

4

Context

Identify

AssessConsolidate

Built a shared vision of success, gathered
key materials and stakeholders, anddeveloped an overview of the organization’ssustainability context.

Identified actual and potential sustainability
impacts, risks, and opportunities, which werecategorized by type, time horizon, geography,
remediability, and other factors, before
reviewing with stakeholders.

Drew on desktop research and stakeholder
engagement to assess the sustainability
impacts, risks, and opportunities. Throughout theevaluation, we were intentional in not considering
HP’s current performance and HP’s impacts
relative to other industries or companies.

Consolidated the outputs of the assessment,
which serve as a helpful input to our continual
evaluation of the Sustainable Impact strategy
in the context of our overall business strategy.
This consolidation helped HP see potential
areas to explore for strategic focus.

Summary of identified topics

Introduction
Sustainable Impact
Strategy

By integrating a broad range of inputs and insights, our latest materiality assessment reflects the rapidly evolving landscapeof ESG topics. Having identified 27 sustainability impacts, risks, and opportunities, we grouped these into 12 topics.

Governance
Stakeholder engagement

Topic

ESG materiality

Environmental

Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Subtopics

Topic boundary

Description

GRI Standards topic(s)Location

Sustainableproducts andservices andcircular economy

Circular economy

Supply chain

Managing product life cycles through design and business models emphasizing
serviceability, longevity, repair, reuse, recycling, recycled content, and closed material
loops, aiming to reduce waste and foster a circular economy.

Materials

Circularity

Climate change

Supply chain GHG emissions

Supply chain
HP operations

Product use GHG emissions

Products and solutions

Collaborating across our value chain and with external partners, HP addresses climatechange by reducing operational, product use, and supply chain GHG emissions. Thisholistic approach contributes to mitigating the impacts of climate change on ourbusiness, customers, the environment, and society.

EnergyOperational GHG emissions

Addressing the responsible management of substances of concern involves adopting
practices that prioritize environmental and social considerations, safeguarding
against potential harm, and fostering more sustainable material usage throughout ouroperations. This includes preventing ecosystem disruption and ensuring ethical raw
material sourcing.

Biodiversity

Circularity

Materials

Supply chain workers

Procurement Practices

Responsible minerals program

Addressing waste challenges, HP promotes responsible disposal of electronic waste,
packaging, and manufacturing waste throughout the value chain. Emphasizing
reduction and recycling, this approach helps to address environmental pollution,
reducing risk to soil and water resources from potential contamination and hazards.

Materials

Circularity

Waste

Waste

Reducing water consumption and addressing pollution and water scarcity concerns
in affected regions. This includes monitoring the quality of discharge emissions towater at sites where monitoring is required based on local permits. HP’s initiativesprioritize sustainable practices, emphasizing responsible water usage to safeguard
communities and reduce environmental impact.

Water and Effluents

Water

HP operations
Products and solutions

Physical risks

Waste
Supplier Environmental
Assessment
CarbonEmissions
Economic Performance

Transitional risks
Materials andsubstances ofconcern

Waste

Substances of concern

Supply chain (upstream)

Ecosystem disruption

HP operations

Ethical raw material sourcing

Products and solutions

Disposal of e-waste

Supply chain

Disposal of packaging waste

HP operations

Disposal of manufacturing waste
Value chain waste generation
Water

2023
017

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Impact Report

hp.com/sustainableimpact

Water consumption

Supply chain (upstream)

Water pollution

HP operations

Forests

TopicIntroduction
Sustainable Impact
Strategy

Subtopics

Topic boundary

Description

GRI Standards topic(s)LocationChild labor

Supply chain (upstream)Child Labor

Human rights due diligence

Forced labor

HP operations

Applying human rights due diligence to ensure forced labor practices and child labor
are not used within HP or by our suppliers, engaging with rightsholders, and remedying
where we caused or contributed to the impact.

Forced or Compulsory
Labor

Supply chain workers

Working to create a healthy, safe, and secure working environment by identifying
and mitigating potential risks associated with hazardous materials, equipment, andmachinery, increasing emergency preparedness, and addressing workplace injuries
throughout HP operations and our supply chain.

Occupational Healthand Safety

Health and safety

Creating a resilient and Future Ready workforce by investing in training anddevelopment. Our approach considers individuals’ needs and opportunities for career
progression. HP’s commitment ensures a diverse, skilled, and innovative team, fostering
workforce resiliency and meeting evolving business needs.

Training and Education

Our employees

Promoting the wellbeing of HP employees and fostering an inclusive and transparent
workplace, as well as protecting the labor rights of workers in our supply chain. We work
to promote a living wage, to combat discrimination, and to safeguard whistleblowers.
Our commitment includes promoting safe working conditions, upholding freedom of
association, and capability building. By emphasizing fundamental labor rights, we aim
to create a supportive and thriving environment for our diverse workforce and supply
chain workers.

Forced or Compulsory
Labor

Human rights due diligence

Freedom of Association
and Collective Bargaining

Responsible minerals program

Acting with integrity, upholding the highest ethical standards, and countering
corruption. Our commitment extends beyond individual interactions to joint ventures,
partners, customers, suppliers, and distributors. We embrace transparent politicalengagement and lobbying practices, reflecting our commitment to integrity throughout
our value chain and industry.

General disclosures

Operating responsibly

Anti-corruption

Public policy

Public Policy

HP 2024 Proxy Statement

Designing products and solutions with data security in mind, and collecting,analyzing, using, storing, transferring, and sharing data responsibly. Committed
to compliance with evolving data privacy laws and standards, we ensure robust
measures to safeguard personal data, and maintain a secure and ethical approach todata management.

Customer Privacy

PrivacyEngaging with businesses, organizations, industry groups, and governments, andfostering meaningful alliances with tangible benefit for communities. With an emphasison digital inclusion, these collaborations empower communities through enhanced
access to technology and connectivity, digital education, and economic opportunity.
Our dedication to impactful partnerships ensures positive and lasting contributions tocommunities around the world.

Local Communities

Strategic Partnerships

SocialChild labor andforced labor

Governance
Stakeholder engagement
ESG materiality

Worker healthand safety

Hazard risk

Supply chain (upstream)

Emergency preparedness

HP operations

Talentdevelopment

Workforce resiliency

HP operations

Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
AppendixFundamentallabor rights

Labor rights

Supply chain (upstream)

Discrimination

HP operations

Protection of whistleblowers

Responsible minerals program

Employment
Labor/Management
RelationsNon-discrimination

Supply chain workers
Our employees

GovernanceBusiness
conduct

Corruption and bribery
Political engagement
and lobbying

Supply chain (interactions with
suppliers, business partners,
and contractors)
HP operations
Products and solutions(interactions with business
partners and customers)

2023

HP Sustainable
Impact Report

018 hp.com/sustainableimpact

Data privacy anddata protection

Data privacy

Partnerships andcollaborations

Community impact

HP operations (employees)
Products and solutions (customers
and partners)

Products and solutions

Customer Health and
SafetyEducation
Healthcare
Community giving andvolunteerism

An employee tends to thevegetables grown on therooftop hydroponic farm at the
HP facility in Singapore andwhich is entirely managed by
employee volunteers.

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

019 hp.com/sustainableimpact

Climate Action

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data

OUR MISSION

Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

2023

ClimateActionHP Sustainable
Impact Report

020 hp.com/sustainableimpact

Taking urgent and decisive action toachieve net zero carbon emissions
across our entire value chain, giveback more to forests than we take,and innovate our products andservices for a more circular economy.

HP has a long-standing history of climate
action. Our ambitious goals are designed
to combat climate change by focusing oncarbon emissions, circularity, and forests.
We use science-based targets to drive progress
across our value chain, consistent with emission
levels required to limit global warming to 1.5°C. Our
goal is to reach net zero GHG emissions acrossour value chain by 2040.
Through HP’s five climate action strategic drivers—
print and compute as a service, sustainable materials,
supply chain decarbonization, energy efficiency, andforest investments—we aim to reduce GHG emissions
and resource consumption, drive innovation, andtransform our design and business models.
By shifting toward circular design and creatingproducts with repair and reuse in mind, we are working
to increase value for customers while reducing
environmental impacts. We invest in reused, recycled,
and sustainably harvested materials and develop
innovative ways to repurpose waste materials. In 2023,
we used 34,400 tonnes of postconsumer recycledcontent plastic in HP products—equivalent to 18% of
our overall plastic use. Our recovery, repair, reuse, andrecycling services help keep our products in use foras long as possible and strive to recover materials attheir highest value when products reach end of use.
To catalyze decarbonization within our supply
chain, we work with suppliers to set science-basedtargets, implement energy management systems toincrease efficiency, and utilize renewable electricity.
Participants in our programs avoided 184,000 tonnesof carbon dioxide equivalent (CO2e) emissions1 andsaved 36 million kWh (US$4.7 million) in 2023.

To help address deforestation, HP-brand paper
and paper-based packaging for home and officeprinters and supplies, PCs, and displays2 are madefrom recycled or certified sources. Beyond our own
sourcing, we are taking action to protect, manage,
and restore forests by addressing every page printed
on HP printers. Through the HP Sustainable Forests
Collaborative agreement with partners, we work tocounteract deforestation for the fiber of non-HP paper
used in HP printing products and services.
HP has achieved triple “A” scores from CDP fortransparency and action on climate, forests, and water
security for five consecutive years, and has also beenrecognized as a CDP Supplier Engagement Leader.
See Recognition. To drive change within and beyond
our industry, we join other leaders in emissionsreduction efforts and goal setting, including throughthe Clean Energy Buyers Association, RE100, EV100,
Center for Climate and Energy Solutions’ Business
Environmental Leadership Council, CDP Supply
Chain, Business Ambition for 1.5°C, and World Wildlife
Fund’s (WWF) Climate Business Network.

CLIMATE ACTION | OUR GOALS

Our goals
Goal

Introduction
Sustainable Impact

2030

Our goals

Reduce HP value chain GHG
emissions by 50% by 2030
(compared to 2019), and achieve net
zero emissions by 20403

CarbonWater

2025

Circularity

Reduce Scope 1 and Scope 2 GHG
emissions from global operations by
65% by 2025, compared to 20154

Forests
Environmental management
Data

2025

Human Rights

Use 100% renewable electricity in
our operations by 2025

27%
62%
59%

reduction from our 2019 baseline.
HP’s carbon footprint was
19,764,400 tonnes of CO2e in 2023.
Learn more.

SDG13

reduction since 2015. HP’s global
operations produced 146,400 tonnesof Scope 1 and Scope 2 CO2eemissions in 2023. Learn more.

SDG13

achieved. HP’s global operations
procured and generated 293,289 MWhof renewable electricity and attributes
in 2023. Learn more.

SDG7
SDG13

Appendix

2030

2025

Recycle 1.2 million tonnes of
hardware and supplies by 2025,
since the beginning of 2016

2025

Use 30% postconsumer recycledcontent plastic across HP’s personal
systems and print product portfolio
by 20257

2025

2025
HP Sustainable
Impact Report

021 hp.com/sustainableimpact

Reach 75% circularity for products
and packaging, by 20305

Eliminate 75% of single-use plastic
packaging by 2025, compared
to 20188

Reach zero waste in HP operations
by 20259

Counteract deforestation for non-HP
paper used in our products and print
services by 203010

2030

36%

Continue to source only sustainablefiber for all HP-brand paper andpaper-based packaging for homeand office printers and supplies,
PCs, and displays11

Goal

Circularity

Integrity

Goal

Progress in 2023

SDGs

of our total fiber footprint addressed,
for paper used in our products andprint services in 2023.12, 13
Learn more.

SDG13
SDG15

Progress in 2023

SDGs

reduction since 2015, meeting our goal
(as in 2022), despite adding 59 Polysites to our portfolio. Learn more.

SDG6
SDG12

Forests

Digital Equity and Philanthropy

2023

SDGs

Carbon emissions

Climate Action
Our mission

Progress in 2023

Water

40%

circularity achieved, by weight.6
Learn more.

SDG12

tonnes of hardware and supplies
recycled since the beginning of 2016.
Learn more.

SDG12

18%

achieved, a total of 34,400 tonnesof postconsumer recycled content
plastic during 2023. Learn more.

SDG12
SDG14

62%

reduction, from an average of
221 grams/unit in 2018 to 85 grams/
unit in 2023. Learn more.

SDG12
SDG14

landfill diversion rate achieved
globally. Learn more.

SDG12

992K

87%

2025

Reduce potable water withdrawal inglobal operations by 35% by 2025,
compared to 2015, focusing on highrisk sites

38%

Sustainable Development Goals (SDGs) key
SDG6
Clean waterand sanitation

SDG12
Responsible consumption
and production

SDG14
Life below water

SDG7
Affordable andclean energy

SDG13
Climate action

SDG15
Life on land

CarbonMethodological updates

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

The manufacturing, delivery, and useof HP products and solutions require asubstantial amount of energy and natural
resources. Transforming HP to help drive amore efficient and circular net zero carbon
economy is central to our Sustainable
Impact strategy.
HP was the first global IT company topublish a full carbon footprint, which
covers our entire global value chain, fromour suppliers14 to our operations and our
millions of customers worldwide.
We continually measure and manage ourenvironmental footprint across the value
chain, pursuing areas for improvement.

Appendix

In 2023, our carbon footprint equaled 19,764,400 tonnesof CO2e, 27% less than in 2019. This included an
18% reduction in absolute GHG emissions related
to product manufacturing and a 39% decrease
associated with product energy use.
Since 63% of our emissions occur in our supply
chain, we use our scale and scope to engage closelywith suppliers. This includes encouraging suppliers
to address their own impacts, such as by setting
science-based targets to reduce emissions.

A little more than one-third of HP’s carbon footprint
derives from product energy use. We work tocontinually improve product energy efficiency, andalso deliver innovative service-based solutions that
help customers reduce their environmental impacts.
While GHG emissions from HP operations
only represent 1% of our footprint, we work todemonstrate leadership in emissions management,
reduction, and disclosure. Our global operations
produced 146,400 tonnes of Scope 1 and Scope 2CO2e emissions during 2023, a 3% decrease
compared to 2022.
In early 2024, we submitted HP’s 2040 net zero
goal to the Science Based Targets initiative (SBTi)
for validation. This builds on HP’s two near-term
GHG emissions–reduction targets, validated by
the SBTi in 2022, confirming HP’s commitment toclimate action that limits global warming to 1.5°C.
Learn more.
See additional HP GHG emissions–reduction goals.

In this section
HP carbon footprint, 2023

Supply chain

Product use
Life cycle assessment

2023

022 hp.com/sustainableimpact• Personal systems: We switched from maximum
to typical configuration, to better represent the
average product our customers buy. This primarily
impacts the manufacturing and use phases.
• Printers: We improved the calculation engine that
we use to better represent HP printer–related GHG
emissions, and increased the percentage of our
products that were directly assessed using life cycle
assessments (LCAs).
• Supplies: We updated the calculation model tobetter reflect current technology and added new
representative LCA groups to the calculation.
• Accessories: We developed LCA models to enable
inclusion of GHG emissions associated withaccessories in our footprint calculations.
Based on these updates to our methodology, we
have recalculated GHG emissions data for our 2019baseline, 2020, 2021, and 2022, for comparability.
These methodological updates impact Scope 3
categories 1, 4, 9, 11, and 12.

HP’s path to net zero emissions by 2040

HP operations

HP Sustainable
Impact Report

This report reflects several methodological updates
to improve the accuracy of our carbon footprint
calculations and to align with our 2030 GHG
emissions–reduction goal. These include:

Product certifications
and documentation

3%

decrease in year-over-year Scope 1 andScope 2 CO2e emissions from our global
operations in 2023

Value chain GHG
emissions reduction

27%

reduction from our 2019 baseline.
HP’s carbon footprint was
19,764,400 tonnes of CO2e in 2023.
2030 AND 2040 GOALSReduce HP value chain GHG emissions
by 50% by 2030 (compared to 2019), andachieve net zero emissions by 204015

CARBON | HP CARBON FOOTPRINT

HP carbon footprint, 2023*
19,764,400 tonnes CO2e

Introduction
Sustainable Impact

Supply chain (63%)

Climate Action
Our mission

Products and solutions (35%)

HP operations (1%)

11,856,000

Our goals

Nonproduction suppliers
408,000

CarbonWater

Print**
3,115,000

Circularity
Forests
Environmental management
Data

6,656,000

Human Rights
Print
1,426,000

Digital Equity and Philanthropy
Integrity
Personal systems
8,333,000

AppendixPrint
146,000
Personal systems
5,230,000

Personal systems
396,000

Materials
extraction
throughmanufacturing

29,00053,000Capitalgoods

Upstream
energyproduction

542,000
Producttransportation

125,500

20,90032,0001,000

97,000

Facilities

HP fleetBusinesstravelWaste
generated inoperations

Employeecommuting*

Supply chain includes Scope 3 upstream emissions. Product transportation includes upstream (to suppliers) and downstream (to customers). HP operations
includes Scope 1, 2, and 3 emissions. Products and solutions includes Scope 3 downstream emissions. Percentages do not add up to 100% due to rounding.
** Includes HP-brand printer and copier paper sold, which represented 1% of our carbon footprint.

See also:• Description of our methodology in the HP Carbon accounting manual.16• Full list of our GHG emissions–reduction goals and progress.
• Full carbon footprint data for 2021–2023 (including by Scope 1, 2, and 3).

2023

HP Sustainable
Impact Report

023 hp.com/sustainableimpact• GHG emissions–reduction initiatives across our business: Supply chain, HP operations, and Product use.
• HP’s CDP Climate Change response submitted in 2023.17

323,000
Product
energy use

Productend ofservice

29,000De minimis

Buildings
leasedto others

Investments

CARBON | HP’S PATH TO NET ZERO EMISSIONS

HP’s path to net zero emissions by 2040*
Introduction
Sustainable Impact
Climate Action

We use GHG emissions–reduction
strategies across our value chain
to achieve our science-based targets
and limit global warming to below 1.5°C.

Our mission
Our goals
CarbonWater
Circularity

Supply chain

HP operations

Products and solutions

Our suppliers are crucial partners in this effort. We
engage closely with them to raise standards and helpalign their action with our ambition, including through:At HP sites around the world, we are taking action
to reduce our GHG emissions through company-wide
initiatives and site improvements, including by:• Supplier Sustainable Impact Scorecards
to drive performance• Reducing energy consumption throughoptimization and efficiency projects

By shifting toward circular product design, increasing
resource efficiency, and introducing new service
models, we are reducing the environmental impactof our products, including through:• Supporting suppliers’ climate action throughsetting their own science-based targets• Increasing off-site renewable energy partnerships
and on-site renewable electricity generation• GHG emissions–reduction projects, use of renewableenergy certificates, and encouragement of renewableenergy use

Forests
Environmental management
Data• Improved product energy efficiency• Increased recycled material content• Print and compute as a service to keep
products in use longer• Products designed to be reused, repaired,and responsibly disposed of at end of life

Human Rights
Digital Equity and Philanthropy

Accelerating toward net zero emissions

Our recent performanceKey

GHG emissions reduction guideline

Integrity
Appendix

By 2030, we strive to reduce our value chain GHG emissions, drive circularity across
our products and packaging, and invest in protecting, managing, and restoring forests.
We will then continue to pursue business growth while reducing emissions andresource consumption through innovation and transformative product design andbusiness models as we drive toward net zero emissions by 2040.

27,234,000
tonnes CO2e

Products
and solutions
11,348,000HP
operations
479,000

19,764,400
tonnes CO2e

Reach

75%

2025

Products
and solutions
7,008,000

circularity for products
and packaging

Reach

100%

HP
operations
276,400

2030
Reducerenewable electricity in our operations

Use

Supply chain
15,407,000
Supply chain
12,480,000

HP absolute value chain
GHG emissions by

30%

HP Sustainable
Impact Report

024 hp.com/sustainableimpact

2019
baseline

2023

2025

We plan to use high-quality carbon credits tooffset any remaining emissions.

50%

postconsumer recycled content plastic acrossHP’s personal systems and print product portfolios

2023

Achieve
net zeroemissionscompared to 20192030

* Supply chain includes Scope 3 upstream emissions. HP operations includes Scope 1, 2, and 3 emissions. Products and solutions includes Scope 3 downstream emissions. See Carbon footprint for detail.

2040

CARBON | SUPPLY CHAIN

Supply chain
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

In 2008, HP was the first major IT company
to publish aggregated supply chain GHG
emissions data. We continue working todrive progress in this area, including throughour goals.
Our SBTi-validated goals, developed in collaboration
with WWF experts, include ambitious reductions
in supply chain GHG emissions and demonstrate
our rigorous goal-setting process. To drive ongoing
improvement, we focus our suppliers’ attention
on improving energy management and efficiency,
using renewable energy, and setting their own
science-based targets.
See Environmental management to learn more
about how we collaborate with suppliers to manage
environmental impacts in our supply chain.

Production suppliers
ApproachThrough our Supplier Sustainable Impact Scorecard,
we set requirements for our production suppliers,
related to topics including energy use and GHG
emissions performance and disclosure. In 2023, we
continued engaging with these suppliers to drive
positive change, for example by providing training
outlining our environmental expectations.
We continue to deepen engagement with suppliers
representing GHG emissions “hot spots” in our supply
chain—such as LCD panels, printed circuit board
assemblies, and memory and storage—identified
through LCAs and directly collected data. In 2023, thisincluded procurement-driven workshops with these
suppliers. Focus areas included setting sciencebased targets and increasing renewable energy use,energy management systems, and waste reduction.

Supplier GHG emissions performance(tonnes CO2e)
2020

2021

2022

2023

Production supplier Scope 1 and Scope 2 emissions

2,700,000

2,400,000

2,900,000

Δ

Product transportation

1,510,000

1,620,000

1,280,000

960,000

Nonproduction supplier Scope 1 and Scope 2 emissions

140,000

105,000

294,000

Δ

Δ This data is based on supplier reporting to CDP and other platforms. As a result, this data is not available for the most recent reporting
year at the time of publication.

2023

HP Sustainable
Impact Report

025 hp.com/sustainableimpact

To ensure our suppliers’ climate action ambitionsalign with our own, since 2018, through our Supplier
Sustainable Impact Scorecard, we have required
them to set science-based GHG emissions–reduction
targets. In 2023, we worked closely with final assembly
suppliers, suppliers of high-GHG-impact commodities,
and others who make our personal systems, print
hardware, and printing supplies, to support themto engage with SBTi and set validated targets(see Performance).
Since 2018, we have worked with suppliers—inparticular final assembly and high-impact
commodity suppliers—to encourage renewableenergy sourcing and reporting. Beyond advancesin our own supply chain, during 2023 we also
worked with other organizations to acceleratecross-sector improvements.
• 2023 CDP Science-Based Targets Campaign: We
joined (as we have since 2021) and cosigned a letterto a large number of companies—including many inour supply chain—urging them to set SBTi-validated
GHG emissions–reduction goals. The 2023 campaign
resulted in 99 companies joining SBTi (representing
220 million tonnes of CO2e emissions annually)by making commitments to set near-term targets
and/or net zero targets through SBTi. Through thisinitiative, HP influences high-impact companies
beyond our first tier, including sub-tier suppliers inindustries such as chemicals and metals.

Supplier GHG
emissions intensity

11%

GHG emissions decrease through2022, compared to 2015.
2025 GOAL
Reduce first-tier production supplier and producttransportation-related GHG emissions intensity
by 10% by 2025, compared to 201518

CARBON | SUPPLY CHAIN

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix• Clean Energy Demand Initiative (CEDI): To support
sourcing of renewable energy in countries where
our suppliers operate, we are engaged with the
U.S. Department of State’s CEDI. This initiative
connects companies to send demand signals andgovernments to share policy updates and plans thatenable corporate renewable energy procurement.
In 2021, at COP26, HP supported the initiative topresent a first round of letters of intent to thesecountries. We continued to support this initiative
into 2023.
• EPEAT® eco label: Since 2021, HP has beenclosely engaged in the development of robust
new standards which will apply to our printing andpersonal systems products. The EPEAT climate
criteria were published in May 2023, with additional
criteria still in development. These standards will
include supply chain environmental criteria, which
will influence the IT industry to address supply chain
GHG emissions, water use, and waste.

• Energy Efficiency Program in China andSoutheast Asia: Implemented in collaboration
with NGOs such as BSR, Natural Resources
Defense Council, the World Resources Institute(WRI), and WWF, the program helps suppliers tobuild capabilities, identify ways to improve energy
efficiency, and explore the use of renewable energy.

• CDP disclosure and best practices webinar:
We partnered with CDP to provide online andrecorded training for HP suppliers to understandHP Sustainable Impact goals, the CDP disclosure
process, and HP expectations for climate change
and water security reporting. This webinar wasattended by 76 staff from 49 suppliers.

Since 2010, we estimate that participants in this andother programs have avoided 1.88 million tonnesof CO2e emissions19 and saved a cumulative 1.0
billion kWh (US$128 million) of electricity, including
184,000 tonnes of CO2e emissions and 36 million kWh(US$4.7 million) in 2023.

• HP Supplier Carbon Workshops: HP sustainability
and procurement teams held individual meetings
with 51 high-impact suppliers to communicate
HP’s sustainability goals and our expectations andrequirements for them. These include setting SBTivalidated GHG-reduction targets, increasing use ofrenewable electricity, and management systems forenergy efficiency and zero waste.

More broadly, through CDP, our production suppliers
reported savings of 37 million tonnes of CO2e andUS$794 million from reduction initiatives implemented
in 2022.20 This demonstrates the scale of ongoing
GHG emissions–reduction activities throughout our
production supply chain, regardless of whether or notthey are driven by HP’s engagement.
During 2023, we continued to focus on capability
building, partnering with WWF and other network
companies to provide training on climate
science–based targets:

184,000
2023

HP Sustainable
Impact Report

026 hp.com/sustainableimpact

tonnes of CO2e emissions avoided
by participants in our supplier
Energy Efficiency Program and otherprograms in 2023

• Science-based target workshops: HP partneredwith WWF and eight other Climate Business Network(CBN) companies across industries to provide
training for suppliers on GHG accounting, climate
science, and science-based targets for near-term
reduction, net zero, and forestry land and agriculture(FLAG). This training was attended by over 200
suppliers, including 106 staff from HP suppliers.

Supplier GHG
emissions reduction

1.88

million tonnes of CO2e emissions
avoided by suppliers.21
2025 GOAL
Help suppliers cut 2 million tonnes of CO2eemissions between 2010 and 202522

CARBON | SUPPLY CHAIN

FOCUS
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Performance

Decarbonizing thesemiconductor supply chain
Coinciding with the COP28 UN Climate
Change Conference, HP became afounding sponsor of Catalyze in October
2023. This program, led by Schneider
Electric, is designed to foster industrywide collaboration to tackle GHG
emissions from the semiconductor andbroader IT industry supply chains.

Participants receive training on
renewable energy and renewable energy
sourcing, including local/market-specificinformation. They are also encouraged
to commit to decarbonization andto collectively drive procurement of
renewable energy, including by using
the purchasing power of buyer cohorts
to provide suppliers—who may nothave the capacity on their own—withaccess to large-scale power purchaseagreements (PPAs).

In 2022, the most recent year for which production
supplier GHG emissions data is available, thesuppliers that make HP products generated
2.9 million tonnes of Scope 1 and Scope 2 CO2eemissions attributable to HP, 21% more than in 2021.
This rise reflects increased spend on high-GHGemissions-intensity items such as LCD panels, as wellas the contributions of new suppliers with high GHG
emissions intensity.
Overall, 95% of our production suppliers (by spend)reported having GHG emissions reduction–related
goals in 2022, and 51% reported science-basedtargets (39% validated by the SBTi and 12% evaluatedby HP). Seven percent have committed through SBTi
to setting a science-based target in the near future.
By the end of 2023, 14 final assembly suppliers for
personal systems, printers, and print supplies, as well
as 11 high-impact commodity suppliers, had set orcommitted to set SBTi targets.
We also encourage suppliers to use renewableenergy. Ninety-three percent reported doing so
in 2022, by spend, with 80% reporting renewableenergy–use goals.
See detailed performance data.

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Eighthconsecutive
year
that HP was named by CDP
as a Supplier Engagement
Leader for our actions
and strategies to reduce
emissions and manage
climate risks in our
supply chainCARBON | SUPPLY CHAIN

Product transportation

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Approach
To improve efficiency, cut costs, and reduce
environmental impacts, we work to optimize ourlogistics network by consolidating shipments,
identifying new routes, and shipping directly tocustomers or local distribution centers.
HP is engaged in several programs to reduce GHG
emissions across our global logistics network. We
continue to use sustainable logistics fuels for someshipments from Asia to the United States and Europe,and we expanded the program to some routes toLatin America beginning in 2022. As availability oftechnology continues to evolve, we plan to increase
the use of electric vehicles, building on the programs
that we launched in Slovakia and Singapore in 2022.
We are also exploring opportunities to implement
sustainable aviation fuel for airfreight shipments.
We require product transportation suppliers to use
the Global Logistics Emissions Council Framework
to provide standardized calculations and data that
account for variation in different locations. To drive
progress across the industry and beyond, we areworking with the Clean Cargo Working Group, theSmart Freight Centre, the International Council on
Clean Transportation, and the U.S. Environmental
Protection Agency’s (EPA) SmartWay program.

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Impact Report

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HP continues to use the U.S. EPA’s SmartWay
partners as first choice for HP products shipped bytruck in the United States and Canada. The programaims to improve road transportation efficiency andreduce GHG and other emissions. In 2023, HP wasrecognized with the SmartWay High Performer
award in the Shippers category, following on fromour eight consecutive years earning the SmartWay
Excellence Award.

Reducing packaging size and weight also has thepotential to decrease GHG emissions associated withproduct transportation. See Packaging innovation.

Performance
Product transportation resulted in 960,000 tonnesof CO2e emissions in 2023, down 25% from theprior year. This was due primarily to reduced
product shipments and improved data from producttransportation suppliers.
See detailed performance data.

Nonproduction suppliers
Approach
We purchase a broad range of goods and services
related to our operations, such as staffing, businessconsulting, marketing, and travel. We prioritize
collaboration with nonproduction suppliers based on
geographical risk and industry, and provide training tohelp improve reporting and reduce GHG emissions.

Performance
In 2022, the most recent year for which nonproduction
supplier GHG emissions data is available, ournonproduction suppliers reported 294,000 tonnesof Scope 1 and Scope 2 CO2e emissions
attributable to HP. See detail. During that year, 51%
of HP nonproduction strategic suppliers produced
environmental reports.

CARBON | HP OPERATIONS

HP operations

23

Introduction
Sustainable Impact
Climate Action
Our mission

At our 216 sites in 57 countries around theworld, we are taking action to reduce our
GHG emissions, energy consumption, water
withdrawal, and waste generation.
Most of our GHG emissions from operations are
related to the energy used to power our facilities. To
save money, drive progress toward our goals, andreduce our climate impacts, our strategy is to:

Our goals
CarbonWater
Circularity
Forests
Environmental management• Aggressively reduce energy consumption throughoptimization and efficiency projects• Increase on-site generation of renewable power

Data
Human Rights
Digital Equity and Philanthropy• Procure off-site renewable power, including
renewable energy credits (RECs) in the UnitedStates, international RECs (I-RECs) in Asia and otherlocations, guarantees of origin (GOs) in Europe, utility
supplier green power options, and PPAs
Our global operations produced 146,400 tonnes of
Scope 1 and Scope 2 CO2e emissions during 2023,
a 3% decrease compared to 2022. A key factor in
our emission reductions in 2023 was our increased
purchasing of renewable electricity and attributes.
GHG emissions intensity equaled 2.7 tonnes ofCO2e per million U.S. dollars of net revenue in 2023,
a 14% increase from 2022, due to decreased revenue.
See detail.

See our full carbon footprint for 2021–2023, the
HP Carbon accounting manual, and HP’s CDP Climate
Change response submitted in 2023.24
See Environmental management to learn more
about how we manage environmental impacts
from our operations.

100%

renewable electricity used in ouroperations in the United States in 2023

Integrity

Scope 1 and Scope 2 GHG emissions
from operations

200,000

tonnes CO2e

150,000

100,000

50,00002023

HP Sustainable
Impact Report

029 hp.com/sustainableimpact

2022

2023

Americas
Europe, Middle East, and Africa
Asia Pacific and Japan62%

reduction since 2015. HP’s
global operations produced
146,400 tonnes of Scope 1 andScope 2 CO2e emissions in 2023.
2025 GOAL
Reduce Scope 1 and Scope 2 GHG emissions
from global operations by 65% by 2025,
compared to 201525

Appendix

2021

Operations GHG
emissions reduction

Solar photovoltaic installation on the roof of our Barcelona, Spain, facility.

CARBON | HP OPERATIONSEnergy efficiency

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Energy use is a significant operating expensefor HP and the main driver of our climate impact
from operations.
In 2023, our operations consumed 729,832 MWhof energy, a 6% increase from 2022. Key factors
included the addition of numerous sites related to
the Poly acquisition as well as the use of temporary
construction boilers during a boiler replacement
project at our site in Corvallis, Oregon, United States.
Energy intensity rose by 23% in 2023 compared with
2022, due to increased energy consumption as well as
decreased revenue.
In 2023, we implemented 15 low-cost operationalchanges, 29 energy-conservation projects, and otherprojects that are expected to reduce HP’s annual
energy consumption by 10,771 MWh. Examples ofthese projects include:• Boise, Idaho, United States: We replaced two
25-year-old chillers with two new, high-efficiency
chillers. This upgrade is expected to save 1,269 MWhof energy annually—8% of the site’s consumption.
• Sandston, Virginia, United States: We undertook
an LED lighting upgrade at one of the two sites at thislocation, which increased the site’s lighting intensity
while saving 33% of its total annual electricity
consumption. The project will pay for itself in 2.4
years, and is projected to save 555 MWh annually.
• Singapore: By switching the site air compressor
cooling water source from 7°C chilled water to 29°C
cooling tower water at one of our manufacturing
sites, this project will save an estimated 1,068 MWhannually, equivalent to 2% of the site’s consumption.
Learn more about how we are reducing GHG
emissions across our value chain in Supply chain
and Product use.

(MWh)

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Impact Report

030 hp.com/sustainableimpact

By 2025, we aim to use 100% renewable electricity
to power our global operations. In 2023, we procured
and generated 293,289 MWh of renewableelectricity globally (81% wind, 14% solar, and 5%
other). Renewables accounted for 59% of our global
electricity consumption, up from 55% in 2022. Sourcesof renewable electricity in 2023 included RECs,
GOs, and I-RECs (91%); direct purchases (6%); andrenewable energy generated on-site and on-site PPAs(3%).26 Through these purchases, we continue to use
100% renewable electricity in the United States.

Renewable
electricity use

59%

achieved. HP’s global operations
procured and generated
293,289 MWh of renewableelectricity and attributes in 2023.
2025 GOAL
Use 100% renewable electricity in ouroperations by 2025

Energy use from operations
2021

2022

2023

Stationary combustion (natural gas and diesel)

126,484

119,333

142,075

Electricity*

492,712492,647

501,255

Transportation fleet**

74,82681,55485,292District cooling and heating (purchased)

3,036

2,815

1,208

11.0

11.1

13.6

Energy intensity (MWh/US$ million of net revenue)***Renewable energy* Includes purchased electricity and electricity generated on-site.
** Includes gasoline and diesel. Beginning in 2022, this data also includes aviation jet fuel.
*** Historical energy-intensity values were calculated using HP’s annual revenue as characterized in financial reporting and direct andindirect energy use.

CARBON | HP OPERATIONSIntroduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Building on previous renewable energy initiatives, suchas the solar-covered roof at our Palo Alto, California,
United States, headquarters (a feed-in tariff project),
HP continued to pursue several renewable energy
projects during 2023. Completed in January 2023, ouron-site solar PPA in Barcelona, Spain, provides 9% of
the electricity consumed at that location.
The HP-Poly manufacturing facility in Tijuana, Mexico,
includes an HP-owned on-site solar system thatprovides approximately 1,215 MWh of electricity
annually, equivalent to 35% of the site’s consumption.
HP has sites in many energy markets where direct
procurement of renewable energy is either not allowed
or is not financially feasible. In these cases, HP isinvestigating virtual PPAs to support our renewableenergy goals and to help add new renewable energy
to decarbonize power grids around the world. These
markets include Canada, Israel, Malaysia, Singapore,and the United States.

Auto fleet, business travel,and commuting
Our goal is to reduce GHG emissions from HP-ownedor leased auto fleet vehicles by 25% by 2025,
compared to 2015. During 2023, our company auto
fleet accounted for 18,100 tonnes of CO2e emissions,up 3% compared to 2022 and 41% less than in 2015.
By 2030, our goal is to achieve a 100% electricvehicle (EV) company fleet.27 We started our first
EV fleet pilots in the Netherlands in 2020 and havesince introduced EV choices in 18 countries. By theend of 2023, 14% of our fleet was EV and 29% washybrid vehicles.

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Impact Report

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We have committed to installing EV infrastructure
at all feasible sites worldwide by 2030. In 2023, weoffered EV infrastructure at 42 of 78 target sites(54%). Wherever feasible, we require new building
constructions and leases to include EV infrastructure.
To decrease emissions associated with businesstravel, we provide employees with low-impact travel
choices through collaborating with travel providers,planning tools, and transportation alternatives.
We understand that much of our work can beachieved remotely and encourage virtual meeting
options to help reduce costs and emissions without
sacrificing productivity.
In 2021, we joined the Eco-Skies Alliance program tosupport the use of sustainable aviation fuel (SAF); we
remained involved during 2023. Of our total business
air travel footprint of 32,500 tonnes of CO2e in 2023,
we mitigated 900 tonnes through SAF purchases.
This partnership highlights HP’s commitment tocollaborations that signal support of sustainable
innovation in the corporate travel industry.
See data related to business travel andemployee commuting.

FOCUS

Sustainable innovation
with the HP Wind TreeIn search of a focal point for our
Tuas, Singapore, site’s most recent
sustainability drive, employees
created the HP Wind Tree. Using
our own 3D printing technology,
the team designed and produced
18 “leaves” that harvest wind torotate the turbines and produce
renewable energy. The leaf design
was engineered to optimize energy
generation, with incorporated dimples
which help to reduce drag and induce
more spin. To take advantage ofSingapore’s abundant sunshine, theWind Tree is also solar enabled.

#19
on the Green PowerPartnership
Top 30 Tech &Telecom list (asof July 2023)

The HP Wind Tree at our facility in Singapore.

CARBON | PRODUCT USE

Product use
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Energy consumed by our products during
use is among the largest contributors to
our carbon and water footprints. To help ourcustomers decrease energy consumption
and GHG emissions, we design forenergy efficiency and offer convenient,
service-based solutions.
Our innovative offerings are designed to deliver
increased value to customers through reduced
environmental impact and capital costs. We
use multiple metrics to assess progress anddrive improvement.
GHG emissions associated with product energy use
equaled 6,656,000 tonnes of CO2e in 2023—34% of ouroverall carbon footprint. This equaled a decrease of
39% in absolute GHG emissions compared to 2019.

Recognition
In 2024, HP was recognized by
ENERGY STAR for ongoing commitment
to product energy efficiency forthe seventh year in a row (fifth for
Sustained Excellence)2023

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Impact Report

032 hp.com/sustainableimpact

Personal systems
From 2019 through 2023, the energy consumptionof our personal systems products has dropped
by 21% on average. This includes average
estimated reductions in energy consumption of
33% in notebooks, 43% in workstations, and 9% in
displays.28 Ongoing design improvements, including
more efficient CPUs, panels, and power supplies,
have contributed to continued reductions in the
typical energy consumption of our notebooks
and workstations.
See personal systems eco labels information,
including EPEAT® and ENERGY STAR®.

Reduction in energy consumptionof HP personal systems products*(percentage decrease since 2019)

Desktops

2021

2022

2023

-22%

-16%

-7%

Notebooks

27%

29%

33%

Workstations

40%

48%

43%

Displays

18%

13%

9%

Overall

18%

16%

21%

* The average energy consumption of HP products was estimatedannually between 2019 and 2023 using high-volume products
for all product lines including notebook, desktop, all-in-one,workstation, and thin client computers, as well as displays.
Averages are calculated using the most heavily loaded ENERGYSTAR configuration as a representative for individual platforms,
weighted by products sold. Desktops, Notebooks, Workstations,and Displays data is averaged performance data for multiple
product lines weighted by units sold. Data in the “Overall” row
for all years stated is weighted by units sold. Positive numbers
represent a decrease.

CARBON | PRODUCT USE

HP Carbon Neutral Computing Services helporganizations contribute to a low-carbon future byoffsetting the end-to-end carbon footprint of eligible
HP PCs, so devices can remain carbon neutral
throughout the full life cycle.29, 30, 31

M578 products). The design also incorporates 8%
postconsumer recycled content plastic in the chassis
and 35% postconsumer recycled content plastic in
the toner cartridges.34 On average, the series uses
78% less plastic in its cartridge packaging thanprevious generations.35

Home and office printing

See printer eco label information, including
ENERGY STAR.

HP Carbon Neutral Computing Services
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

The HP Color LaserJet Enterprise MFP 5800
Series uses an improved energy-efficient designthat meets EPEAT® Gold, ENERGY STAR®, and BlueAngel32 criteria. It uses HP TerraJet Toner supplies,
which consume less energy33 and generate less heatthan predecessor toner (used in CLJ Enterprise MFP

Large format printing
HP’s new DesignJet T850 and T950 series printersfeature the innovative Energy Scheduler, whichhelps to reduce energy use by at least 60% throughautomatic power cycling.

Industrial print
HP Indigo’s new printing technology, LEPx, delivers
the renowned digital print quality and versatility of
HP Indigo at analog print speeds. This empowers
packaging converters and print service providers tobetter meet customer productivity and sustainability
demands by facilitating just-in-time production forjobs of any run length.
LEPx provides the speed and operational efficiency
required to profitably handle a higher volume of jobs
per day, incorporating variable graphics and content.
With LEPx, high throughput and productivity can beachieved virtually independently of the number ofcolor separations, reducing the carbon footprint ofmultiple color jobs.36

The HP Indigo V12 Digital Press, a label press that is
the first HP Indigo product featuring LEPx technology,
can potentially replace two to four flexo machines37 for
mid-length to long print jobs. A notable benefit of thepress is its capability to save substantial amountsof media by eliminating flexo printing waste.38 This isessential since media is the main contributor to thecarbon footprint of print jobs. By transforming moreprint jobs from analog to digital, brands can reduceinventory obsolescence by utilizing agile production
and just-in-time ordering.
By eliminating the need to prime offset coated media,
HP Brilliant Ink avoids the need to manufacture,
ship, install, and maintain pre-press flood coating
equipment, as well as the energy required for thepriming and drying process. In addition, due to lower
drop weight and higher dot gain, HP Brilliant Ink
typically produces 15%–20% more pages per ink
barrel,39 and lower dryer settings reduce the energy
needed to dry each page.40

39%

decrease in absolute GHG emissions fromproduct energy use compared to 20192023

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CARBON | PRODUCT USE

FOCUS
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights

The analog-to-digital shift in printing
HP 3D printing and industrial print
technologies are driving an analog-todigital shift by enabling cost-efficient shortruns that reduce inventory and waste.

the HP Commercial Metal Jet S100
Solution, taking 3D-printed metals to mass
production by delivering high-quality parts
at scale across multiple industries.

are able to replace highly variable manual
processes to create custom orthoses withaccurate, repeatable, and consistent digital
workflows and 3D printing. See Healthcare.

This empowers companies to engage
with customers in new and exciting ways,
including through customized and quickerto-market products. In 2022, we introduced

Throughout our portfolio, we offer
solutions that apply digital technology to
improve traditionally analog processes. For
example, in the podiatry industry, clinics

In the packaging industry, HP PageWide
customers such as THIMM are able torealize energy savings with the digital
T1195i Press. Compared to traditional flexo

Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

034 hp.com/sustainableimpact

Arm orthosis printed using the HP Jet Fusion 4200
3D Printer and HP 3D High Reusability PA 12.

printing, THIMM estimates the technology
uses 52% less energy and reduces CO2eemissions by around 26%. With long–service life HP Thermal Inkjet printheads,
it also minimizes digital printing artifacts,
which helps to reduce waste.

CARBON | LIFE CYCLE ASSESSMENT

Life cycle assessment
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

HP uses LCAs and product carbon
footprinting (PCF)41 to quantify theenvironmental impacts of our products,
analyze possible alternatives, and target
product performance improvementsthat deliver value to our customers andour business.
We have conducted LCAs and PCFs of hundreds ofproducts over the last several years, spanning our
product portfolio. We are expanding this productcoverage by adding new products to our LCA scope,with a focus on personal systems accessories, print
hardware, and supplies. Simultaneously, we areworking to improve the overall quality, traceability,
and consistency of the reported data.
As we develop and expand our service-based models(which we refer to as circular business solutions),
we will continue to study and quantify the potential
they have to reduce environmental impacts anddrive progress toward a more circular and net zerocarbon economy.

AppendixHP’s environmental impact calculations are madein accordance with International Organization forStandardization (ISO) 14040 and ISO 14044. All
impact estimates involve some level of reasonableassumptions and uncertainty, resulting largely fromindustry-wide data limitations and data quality. To
mitigate this uncertainty, we developed HP-specifictools that use a combination of HP process andproduct data, as well as high-quality LCA data. We
strive to provide the most accurate environmental
impact data, but some level of uncertainty will remain,
and results should be considered accordingly.

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Impact Report

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In 2023, we:• Conducted or updated 186 LCAs of DesignJet
printers, scanners, enterprise printers,
and cartridges.
• Completed 142 PCFs of new business HP desktops,
notebooks, tablets, workstations, thin clients, allin-one computers, displays, and accessories tobetter understand performance and inform ongoing
design improvements.
• Made improvements to policies and processes
to enhance data management, traceability,
consistency, and reliability.
• Began developing new LCA tools to report onaccessories, which grew in volume following ouracquisitions of Poly in 2022 and HyperX in 2021.
These LCAs will address products including
HyperX gaming accessories and Poly video andvoice solutions.
• Introduced the HP Indigo Carbon Footprint
Calculator, which provides insights into the CO2eemissions of each HP Indigo press printing modeby analyzing factors such as material consumption
and energy use.

186 LCAsof DesignJet printers,
scanners, enterprise
printers, and cartridges
conducted or updated
in 2023CARBON | PRODUCT CERTIFICATIONS AND DOCUMENTATION

Product certifications and documentation
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals

Product certifications help drive
performance across the industry byproviding comprehensive informationthat enables customers to make moresustainable product choices.
Since 2020, HP continues to have more EPEAT® Goldand Silver personal systems products globally thanany other PC vendor. In early 2024, HP had over 800
ENERGY STAR® certified personal systems andprinting products—more than any other manufacturer.42

CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights

We share extensive product safety and environmental
information online, and contribute to the developmentof new standards.

Digital Equity and Philanthropy
Integrity

800+

Appendix

ENERGY STAR certified personal systems
and printing products—more than any
other manufacturer43

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Impact Report

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FOCUS

Achieving rigorous environmental
and health certification for HP inks
In 2011, HP became the first printing
manufacturer to have UL ECOLOGO®
Certified ink for its large format printers.
During 2022, we also became the firstin our industry to offer UL ECOLOGO®
Certification for home and officeprinting products. Original HP Ink
Cartridges that are UL ECOLOGO®
Certified meet stringent standards inhealth and environment, manufacturing
and operations, materials, energy, andmore.44 We achieved this certification for
hundreds of additional products in 2023.
By the end of the year, more than 600
HP home and office ink cartridges were
UL ECOLOGO® Certified and designatedas Amazon Climate Pledge Friendly.45

HP’s large format inks are certified to UL ECOLOGO® standards.

CARBON | PRODUCT CERTIFICATIONS AND DOCUMENTATION

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

Large format printing

Industrial print

HP’s new Flex Tech Inks are the first inks inthe technical large format market to attain UL
ECOLOGO® Certification.46 Our newest water-based
HP Latex Ink qualifies for a range of certifications.
For example, HP Latex Ink was the first to becertified by UL ECOLOGO®47 and GREENGUARD
Gold.48 HP DesignJet Z inks49 have also achieved
GREENGUARD Gold certification.

HP’s PageWide Inks are certified to meet leading
environmental standards. For example, A30, A50, and
B60 Brilliant Inks and HP Optimizer have achieved
the stringent UL ECOLOGO® sustainable productcertification, demonstrating reduced environmental
impact and our socially and environmentally
responsible manufacturing practices.

Every new large format printing product released
in 2023—including the Latex 630 series, DesignJet
XL3800, T850 and T950 series, and DesignJet
Smart Tank T858 Printer—is ENERGY STAR® certified
and EPEAT® registered (including EPEAT Gold in the
United States).50

of HP PCs and displays
have EPEAT Goldregistration in the
United States,
since 202251

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Impact Report

037 hp.com/sustainableimpact

Eco label

Personal systems

Printers

EPEAT (all)

92%

73%

EPEAT Gold registered

61%

25%

EPEAT Silver registered

31%

42%

EPEAT identifies high-performance, environmentally preferable products

0%

6%

ENERGY STAR recognizes products with superior energy efficiency

90%

87%

• Eco labels

TCO recognizes various ergonomic and environmental features related
to personal systems

49%

N/A

Blue Angel recognizes criteria in product design, energy consumption,
chemical emissions, noise, recyclable design, take-back, and social criteria

N/A

57%

• Eco Declarations: In 2023, HP provided Eco
Declarations for all major product groups in Print,
Supplies, and Personal Systems• HP Product Carbon Footprint Reports• Safety data sheets100%(percentage of models, for products shipped in 2023*)

See also:• Product compliance declarations and certifications

Appendix

Eco labels across our personal systems and printers portfolio

EPEAT Bronze registered* EPEAT data for personal systems is for models registered worldwide, and for printers is for models registered in the United States. EPEAT
personal systems segments do not add up to total due to rounding. ENERGY STAR data for personal systems (version 8.0) is worldwide,and for printers (version 3.0) is for products sold in the United States. TCO data is for commercial desktops, notebooks, all-in-ones,
and displays shipped worldwide. For consumer printers, Blue Angel certification scope includes Austria, Belgium, Denmark, Finland,
France, Germany, Ireland, Luxembourg, the Netherlands, Norway, Sweden, Switzerland, and the UK. For commercial printing systems,
certification scope additionally includes Bulgaria, Croatia, the Czech Republic, Estonia, Greece, Hungary, Israel, Italy, Latvia, Lithuania,
Morocco, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, South Africa, Spain, and Türkiye. All data is for models shipped any time
during 2023.

Water

Supply chain

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

Many parts of the world grapple withthe availability and quality of water,and HP recognizes the importance ofprotecting this essential resource.
Our water footprint covers our entire
global value chain, from suppliers52 toour operations and millions of customers
worldwide. We were one of the first global
IT companies to disclose a complete
water footprint, and we calculate, disclose,
and work to reduce water use acrossour business.

In 2023, our water footprint
equaled 120,735,000 cubic meters,
23% less than in 2022.
For further information, see:
• A description of our
methodology in the HP Water
accounting manual53• Our full water footprint datafor 2021–2023• HP’s CDP Water Security response
submitted in 202354

Although water withdrawal in
HP operations only represents 2% of ourfootprint, we have direct control overthose activities. We work to minimize
water withdrawal within our facilities anddemonstrate strong practice for othersin the industry and beyond.

Appendix

Many of our suppliers operate in regions
where water stress is a growing threat. We
work with production suppliers to improvewater management in their operations.

Approach
Our collaborative approach to managing water
impacts in our supply chain includes:• Maintaining our Supplier Code of Conduct, whichcontains provisions on water management, pollution
prevention and resource use reduction, andenvironmental permits and reporting.
• Identifying supplier sites in water-stressed areasusing water risk assessment tools such as the WRI’s
Aqueduct Water Risk Atlas tool, and identifying sitesthat manufacture relatively water-intense products
and commodity types.
• Asking suppliers to report water risk, use, andmanagement information through the CDP Supply
Chain program.
• Working with suppliers to use best practiceframeworks to improve their reporting practices and,
when appropriate, to enhance water management.
• Using our Supplier Sustainable Impact Scorecard,
which includes water stewardship criteria. This toolscores suppliers for transparently reporting water
withdrawal and for having a public, company-wide
policy or governance structure for water at theboard of director or top executive level.

In this section

2023

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Impact Report

038 hp.com/sustainableimpact

Supply chain
HP operations

See Environmental management to learn more.

Performance
In 2022, the most recent year for which production
supplier water data is available, production
suppliers withdrew 39,000,000 cubic meters ofwater associated with HP, 27% more than in 2021.
This reflected an increase in spend with suppliers ofcommodities with high water intensity, such as LCD
panels. By the end of 2022, 83% of our suppliers, byspend, had set water management goals.
See detailed performance data.
See HP’s 2023 water footprint.

WATER | HP OPERATIONS

HP operations
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

Our water footprint is roughly evenly split
between direct withdrawal as describedin this section (mainly for use in buildings,
cooling, landscaping, and productionof high-purity water for manufacturing)and indirect withdrawal associated withgeneration of the electricity we use in
our facilities.

38%

reduction since 2015, meeting ourgoal (as in 2022), despite adding
59 Poly sites to our portfolio.

In 2023, we withdrew 2,235,000 cubic meters of water
overall, 0.4% more than in 2022, due primarily to theaddition of Poly sites and an underground leak at oursite in Penang, Malaysia. The discovery of this leak
led us to implement a more robust water-monitoringplan at the site, including relocating the pipes above
ground, allowing for easier monitoring and repair.

2025 GOAL
Reduce potable water withdrawal in global
operations by 35% by 2025, compared to 2015,
focusing on high-risk sites

Water withdrawal intensity per million U.S. dollarsof net revenue increased by 18% between 2022 and2023, due in part to decreased revenue.

Appendix

In addition to overall water withdrawal, we continue to
track and manage HP’s withdrawal of potable water.
Although we met our 2025 potable water–reduction
goal in 2022, we worked to meet it again in 2023 after
adding 59 Poly sites to our portfolio throughthe acquisition.
See Environmental management to learn more
about how we manage environmental impacts fromour operations.

2023

Potable water
withdrawal

HP Sustainable
Impact Report

039 hp.com/sustainableimpact

To decrease water use at our facilities, we employ
sustainable landscaping, infrastructure upgrades,leak monitoring and detection, and graywater reuse.
At some locations, we reduce our dependency
on potable water by utilizing alternative sources,
including rainwater and reclaimed water.

Wastewater reclamation in HP’s Singapore facility.

We use the WRI’s Aqueduct Water Risk Atlas tool
to assess the risk of sites and prioritize reductions
in water-stressed locations. Using this tool, we
assessed 216 HP facilities as part of our risk modelingfor 2023. Ninety-eight of the facilities assessed (46%of the total) fall within the high or extremely highcategories for baseline water stress.55 We withdrew
282,000 cubic meters of water from these locations,representing 13% of our overall water withdrawal.
At the 24 of those sites where we directly track data
(representing 68% of withdrawal volume from highand extremely high–risk areas), water withdrawal
increased by 10,000 cubic meters, a 5.6% increase
compared to 2022. At the other 74 sites(where water withdrawal data is extrapolated), theannual adjustment to the intensity factor resulted ina increase of 34,000 cubic meters in our estimatedwithdrawals year over year. Our water goal includes acommitment to focus on high-risk sites. See Watersaving projects for examples of projects completed
in 2023.
HP recycled or reused 233,000 cubic meters ofwater56 globally during 2023 for landscaping andindoor plumbing fixtures, and as process water. Thiswas equivalent to 10.4% of total water withdrawal. The
company also captured and used 2,000 cubic metersof rainwater for cooling towers during the year.

WATER | HP OPERATIONS

Water withdrawal*

Introduction(cubic meters)

Sustainable Impact
Climate Action
Our mission
Our goals
Carbon

2021

2022

2023

Americas1,132,000

944,000

934,000

Europe, Middle East, and Africa

163,000

118,000

114,000

Asia Pacific and Japan

1,262,000

1,164,000

1,186,000

40.3

35.4

41.6

Water withdrawal intensity (cubic meters/US$ million of net revenue)

Water* Historical withdrawal-intensity values were calculated using HP’s annual revenue as characterized in financial reporting andwater withdrawal.

Circularity
Forests
Environmental management
Data

Water withdrawal by source(percentage of total*)

Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

2021

2022

2023

Municipal water

87.3%

87.3%

89.4%

Wastewater from another organization**

12.1%

12.5%

10.4%

Other***

0.5%

0.1%

0.2%

* Data for each year may not add up to 100% due to rounding.
** NEWater: ultrapurified wastewater used in manufacturing operations in Singapore.
*** This category includes groundwater (well water) and surface water (rainwater).

Water-saving projects
In 2023, we completed a number of projects to reducewater use, including:2023• Kiryat Gat, Israel: We deployed 31 new AI-enabledwater management meters, which detect anomalies
in water usage and alert our team to potential issues.
The site’s total water consumption is now constantly
monitored, and the system has identified multiple
leaks before they caused serious damage andwater waste. This manufacturing site is designatedby the WRI as a site with extremely high water
stress, making responsible water management
especially important.
HP Sustainable
Impact Report

040 hp.com/sustainableimpact• San Diego, California, United States: We completed
a project that enables this site to use recycled waterin its cooling tower. This project is predicted to save
6,700 cubic meters of water per year, approximately
14% of the site’s annual water consumption.
Additionally, we initiated a water risk assessment
at the end of 2023 and we are currently exploring
further opportunities for water savings, as this site
is designated by the WRI Aqueduct Water Risk Atlas
tool as a site with extremely high water stress.
• Corvallis, Oregon, United States: We completed a
project that modified the piping in a cooling tower touse blowdown water (water drained from the system
to prevent mineral buildup) to flush the sand filter.
This project is expected to save 2,045 cubic metersof water per year.

See detailed water data for 2021–2023, the HP Water
accounting manual, and HP’s CDP Water Security
response submitted in 2023.57

Wastewater
Wastewater from HP operations does not present asignificant risk to the environment in the locations
in which we operate, due to the wastewater
infrastructure and regulations in these locations.
HP monitors the quality of discharge emissions
to water at 100% of sites where this monitoring isrequired based on local permits. Where required,discharge quality is verified by an independent third
party to ensure that environmental, health, and safety(EHS) performance is consistent with our commitment
to the HP EHS Standards for Air and Water within the

HP Environmental, Health and Safety Policy, and that
we meet or exceed all applicable legal requirements,
local codes, and regulations.
Our imaging and printing product manufacturing
facilities generate process effluents that are
pretreated, strictly monitored, and discharged
according to the requirements of government-issued
permits. These permits require dischargers to use thebest available treatment technologies to eliminate
harmful discharge, dependent on the types ofpollutants present in the wastewater.
We implement procedures to prevent unauthorizeddischarges of chemicals to our facility wastewater
systems and ensure that our sites do not discharge
untreated wastewater directly to surface water or
to groundwater.

Circularity
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

With three devices shipped every
second, the volume of materials we use
to manufacture our products contributes
significantly to our carbon footprint andoverall environmental impact.
We are driving progress toward a
circular economy, keeping materials
in use longer, transforming them for asecond life, and preventing them frombecoming waste. By doing so, we canreduce HP’s footprint, as well as that ofour customers.

HP’s product portfolio requires a diverse
range of materials, including plastics,
metals, and paper. Our rigorous circular
design principles drive progress toward a
circular and net zero carbon economy.
We incorporate increasing amounts of recycled,
renewable, and non-virgin raw materials, such as
ocean-bound plastic, into our products. We also
design our products to be more energy efficient,durable, and easily repaired so they can stay in use
for as long as possible.
At the same time, our innovative, service-based
solutions reduce environmental impacts throughextended life, value retention, and convenienttake-back. Our repair, refurbishment, and recycling
services help to recover products, components, andmaterials for the next generation of products.
See the HP Circularity accounting manual.

Appendix

Advancingthe circular
economyUse recycled
and renewablematerials
Give materials asecond life, source
sustainably, and use
safer alternatives

In this section
Circular design
Materials

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Impact Report

041 hp.com/sustainableimpact

Repair, reuse, and recycle
Waste

circularity achieved, by weight.58

Reach 75% circularity for products andpackaging by 203059

It starts with design

Recycle products
and components toestablish a circular
loop

40%
2030 GOAL

Design circular
products and services

RecycleCircular products
and packaging

Repair,refurbish, reuse

Manufacture
responsibly

Provide services and support to extend
product life and capture more value

Manufacture in ways that carefor people and the planet

CIRCULARITY | CLOSING THE LOOP IN BRAZILSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals

Closing the loop in Brazil
At HP, we engage closely with teams acrossthe company as well as with our suppliers
and other partners to increase the circularityof our products.

CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

The partnership between HP Planet Partners
and Flex at the Innovation and Recycling
Center in São Paulo, Brazil, is one example.
Since 2012, in collaboration with Flex, ourmain manufacturing partner in Brazil, we
have recycled end-of-life products andreused some of the materials for new
products. Since 2018, the manufacturing site
and recycling facility at this location havemaintained Zero Waste to Landfill validationaccording to the UL2799 standard, achieving
Platinum level. The manufacturing operation
dedicated to HP has been powered by 100%
renewable energy since 2022.
In 2023, the site collected 2,010 tonnes ofelectronic waste, nearly double 2022 andreaching a total of 10,600 tonnes since 2012.
We have used closed-loop recycled content
materials in the manufacturing of 12.4 million
printers at this location since 2012.

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Product design innovations support ourcircularity efforts. For example, in 2023 weswitched the color of HP Smart Tank

580–590 series printers produced in Brazil
from white to gray, which enabled expanded
use of recycled content plastic.
More than one million people in Brazil workin the informal sector as recyclable waste
pickers. Through our HP & Cooperatives
Project (see a video), in partnership with
iWrc, we collaborate with about 40 wastecollection cooperatives in the São Pauloarea to increase our positive impact andexpand our sources of recycled content.

“

Our commitment to Sustainable
Impact echoes through circular
design, closed-loop operations,
locally sourced recycledmaterials, and empowering
local communities.”
Kami Saidi, Head of Brazil Integrated
Manufacturing and Panama Operations

Continued on next page
At the HP Planet Partners facility in São Paulo, Brazil, workers dismantle electronic products for recycling.

CIRCULARITY | CLOSING THE LOOP IN BRAZIL

Introduction

In 2023, we acquired more than
610 tonnes of electronic waste fromthese cooperatives. We convert
these materials to recycled plastic forcomponents used in HP printers.

Sustainable Impact
Climate Action
Our mission
Our goals
CarbonThis project increases the revenueof the waste-collection cooperatives
and promotes decent working
conditions through ongoing stakeholder
engagement and assessments. We also
provide smartphone-based educationin areas such as health and safety, labor
practices, entrepreneurship, and circular
economy. In 2023, we supported morethan 1,360 workers (over 55% women)
through the project.

Water
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix“

When a company the sizeof HP supports a collectors’
cooperative, it opens
everyone’s eyes and society
sees us differently.”
Cristiano Elias Ferreira, President of ACAMAR
Coleta Seletiva

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Impact Report

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Workers at the Coopernova waste-collection cooperative in São Paulo, Brazil, which collects a broad
range of items for recycling, such as plastic bottles, paper, and electronic products.

CIRCULARITY | CIRCULAR DESIGN

Circular design
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Design is a crucial step for embedding
circularity into HP products and services,
as 80% of a product’s impact is determinedat the design phase.60 We apply designprinciples that improve the environmental
performance of our products across theirlife cycles.

the UN and relevant governments in developing a
Global Plastics Treaty that will address the mostproblematic plastics that are adversely impacting theenvironment and human health. Over the last year,
HP has prioritized educating governments on ourinvestments, innovation, and partnerships that will
accelerate the circular economy, and we look forward
to continuing this effort.

In 1992, we developed our Design for the Environment
program (now called Design for Circularity) toformally consider factors impacting sustainability
performance throughout the product design anddevelopment phases. Through our membership ofthe Ellen MacArthur Foundation Circular Economy
100, we collaborate to accelerate the developmentof circular systems that eliminate waste and circulate
products and materials. In 2023, we contributed tothe organization’s Circular Supply Chains publication
with a case study on how we are transitioning toward
processes and technologies that support circularsupply chains.

Among our main design priorities, we work to increase
the use of recycled and renewable materials; practiceresponsible chemistry; enhance product repairability,
reusability, longevity, and recyclability; continually
improve product energy efficiency; and build inaccessibility features. Our program has continually
evolved in response to technological and scientificdevelopments, changes to our supply chain, andcustomer demand.

We use a science-based approach to evaluate
our products, identify and prioritize improvement
opportunities, and set goals. Through our membershipin the Circular Electronics Partnership (CEP), in
2023 we provided input to the revision of the CEP
roadmap to address barriers and identify enablers
related to the industry’s transition to a circular
economy. We also participated in the recycled steel
working group to explore ways to increase the use ofrecycled steel in electronics.
In March 2022, 175 nations agreed to develop a legallybinding agreement on plastic pollution. HP supports
this effort and welcomes the opportunity to engage

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Impact Report

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Product design and development operations for our
personal computing products, LaserJet Enterprise
Solutions, and InkJet Printing Solutions are ISO 14001
certified. We conduct internal compliance audits andbenchmark against industry best practices on an
ongoing basis.
Relevant products obtain a range of external
certifications (see Product certifications
and documentation).
We continue to develop HP services that enablereduced environmental impact, for example
through innovative managed services, as well asother innovations that lengthen product life andfacilitate take-back. Our range of services for repair,refurbishment, and recycling also circulate materials,
keeping them in use for longer.

FOCUS

Investing in R&D
HP aims to create, identify, and develop
novel technologies and experiencesthat delight customers and define our
future. In 2023, HP spent US$1.58 billion
on ongoing product development tocreate the transformative and disruptive
technologies of the future. We invest inareas where we can make the greatest
impact, and sustainability is integrated
into our overall research agenda.
The majority of our R&D spending
focuses on inventions and development
for products that will be released in

the next one to two years. The rest isdedicated to new business creation(including 3D printing and microfluidics),
and to developing technologies that will
mature over the following three to sevenyears. Our research yields promising
applications for more sustainableoutcomes in industry, healthcare, andother fields.
As of October 31, 2023, HP’s worldwide
patent portfolio included over
23,000 patents.

CIRCULARITY | CIRCULAR DESIGN

Products

Introduction
Sustainable Impact
Climate Action
Our mission

HP aims to reduce our environmental impact
by making the life cycle of our products
increasingly circular.
We do this by reducing our reliance on virginresources, as we incorporate increasing amountsof recycled materials into our designs. See
Recycled content.

Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

We also build our products to last, including throughrepairability and upgradeability. When a device fails,
we offer easy-to-access repair services to extend
product life.
Free service documentation is available for mostproducts, as well as service options and warranties,
through HP Care Pack Central. We also provide
guidance on the HP Customer Self Repair webpage
and sell PC and printer components through the
HP Parts Store.
At end of life, our refurbishment and reuse programs
help ensure that products can be used again, withmaterials kept at their highest value for as longas possible. Finally, for devices that can no longer
be refurbished, we offer recycling services torecover materials.

2023

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Impact Report

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Personal systems

FOCUS

We design our personal systems to be more durable
and repairable. We have developed tools that help us
assess the life cycle impact of design decisions suchas battery removability and decreasing the number ofscrews, which can simplify the repair process.

HP’s most sustainable ink
cartridge for your printer61

Our suite of tools includes the HP Serviceability
Scorecard, which we use to determine how easy a PC
is to repair. During product development, it helps us
to understand serviceability and sustainability issues
and identify opportunities for improvement—suchas switching to nonsoldered components to enablereplaceability. New designs are scored across six
categories, such as ease of disassembly, tool andscrew requirements, and the skills needed to perform
a service.
We test the quality and durability of our Pro and Elite
notebooks, Pro and Elite desktops and All-in-Ones,and select workstations and mobile thin clients, using
the rigorous military MIL-STD-810G standard. See
our technical whitepaper, which includes information
about testing the ruggedness and reliability of
HP Business PCs as well as detailed test results.

HP has been designing ink cartridges
for reduced impact for many years,
including by launching a closed-loop
process to use more recycled content
and the use of water-based inks.
The latest HP EvoMore Original Ink
Cartridges introduced with the new
OfficeJet and OfficeJet Pro printersdeliver the performance and quality
our customers expect and are ourmost sustainable ink cartridge offeringyet. These cartridges are designed toreduce carbon footprint and waste byprinting twice the number of pages
per cartridge,62, 63 which decreases
replacements and GHG emissions
associated with plastic use andmanufacturing. The new cartridges
have also launched alongside a simpler
recycling process64 and a collaboration
with the Arbor Day Foundation thatplants trees on each customer’sbehalf,65 helping to restore forests andhabitats in need.

CIRCULARITY | CIRCULAR DESIGN

FOCUS
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

046 hp.com/sustainableimpact

Home and office printing solutions
Many of HP’s home and office printers adhere to
relevant eco label standards for extending productlife and conserving materials, including EPEAT®
specifications based on IEEE standard 1680.2, as
well as Blue Angel environmental criteria. Throughmodular design, we increase upgradeability
and enable many of our printers to be easily
disassembled for repair or recycling.

Reduce, reuse, and recyclewith EvoCycle toner cartridges
HP EvoCycle toner cartridges, designed
to help public sector and enterprisecustomers in their sustainability
journeys,66 are available in France,
Germany, the UK, and since November
2023, the United States. Incorporating
reused and recycled components from
Original HP Toner Cartridges returned
within the region through the HP Planet
Partners Program, EvoCycle cartridges
include a minimum of 75% reused andrecycled components (excluding tonerand parts that directly impact print
quality), or 45% by absolute weight.67
This innovative process enables
EvoCycle cartridges to have a 37% lower
carbon footprint than standard Original
HP Toner Cartridges,68 while supportingthe circular economy by using lessvirgin plastic. Where possible, used
HP cartridges are collected from within
the region and renewed at facilities inthat same region to keep production in
the local economy.

Large format printing
Our new T-series printers are all EPEAT registeredand ENERGY STAR® certified, and are made of atleast 35% recycled content plastic.69 During 2023,
we launched a project optimizing power cords in ourlarge format printers, which will enable us to save an
estimated 235,000 cables annually.

WA S T E H O P P E R
REUS EDD E V E LO P E R S L E E V E
NEW FO R PRINT Q UALITYOPC
NEW FO R PRINT Q UALITYM AG N E T I C R O L L E R
REU SED

CLEANING BLADE
N EW FO R PRINT Q UALITY

HP Latex Inks are designed to provide indoor andoutdoor durability and versatility across common
media types used in sign and display applications.
Learn more.

CHARGE ROLLERREU SED

TO N E R S U P P LY H O P P E R
RECYCLEDD O CTO R B L A D E
NEW FO R PRINT Q UALITY

22.8M

meters of cord—equal to 690 tonnes—
avoided in 2023 as about 64% of inkjet
printers and 3% of LaserJet printerswere shipped without USB
cords and many of theothers were shipped withshorter USB cords

HP’s EvoCycle toner cartridge, incorporating recycled and reused components.

CIRCULARITY | CIRCULAR DESIGN

Industrial print
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

HP digital presses are major capital investments forour customers, and are designed for upgradeability,
repair, and refurbishment. Through firmware updates
and component upgrades, HP Indigo presses used bycustomers are kept up to date. The HP Indigo Certified
Pre-Owned program enables us to keep products
in use for longer, reducing waste while allowing
customers to access HP Indigo products at a lower
price point. In 2023, 14% of total presses delivered
were pre-owned.
As of 2023, 97% of all HP PageWide presses installed
are still in use, including the first two presses, installed
in 2009, and 93% of those installed over 10 years
ago.70 HP PageWide presses are kept at their highest
value through upgrades such as High Definition
Nozzle Architecture technology (12 presses upgradedin 2023) and the introduction of HP Brilliant Inks (ninepresses upgraded during the year). Since 2020,
various improvements have also enabled a more than
60% increase in mono printing speed. By extending
product life, more value can be captured from natural
resources while reducing environmental impact.
Parts repair also helps to extend product life andreduce resource use. For example, depending on
configuration each HP PageWide press typicallycontains between 22 and 44 emitters (the infrared
heating lamps that dry ink on the paper). During 2023,
73% of the emitters replaced were repaired.
We have sold 34 pre-owned HP PageWide presses tocustomers, including three during 2023.

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FOCUS

HP Latex prints used acrossCannes Film Festival
As the exclusive print technology
provider for the 2023 Cannes
Film Festival, HP played a keyrole at the event. The organizers
chose HP Latex technology
because its environmental
credentials support the festival’s
sustainability commitments.
Using HP Latex R2000 and 3100
printers, local print provider H2O
produced over 1,500 square metersof material for signage and displays
at the event. Using odorless, waterbased inks, HP Latex leads with themost certified technology,71 including
UL ECOLOGO® Certification and ULGREENGUARD Gold. Most Latexprinted items are safe for recycling,enabling the recovery of materials
from event collateral.

Outstanding print
longevity
In 2023, we commissioned Wilhelm
Imaging Research Incorporated to
conduct tests on the permanence of
documents printed with HP pigment
and dye inks. The tests found that
Original HP inks, printed on HP BrightWhite paper and stored in the dark, willachieve Wilhelm Imaging Research
Dark Storage Permanence Ratingsof “Greater Than 200 Years” with fully
pigmented ink systems and “Greater
Than 100 Years” with pigmented blackand dye color ink systems. These
results apply to HP large format
printing as well as HP home and officeprinting solutions, and demonstrate
the durability of prints produced withthose products.
Learn more

CIRCULARITY | CIRCULAR DESIGN

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

HP services and businessmodels for circularity
HP has implemented service-based solutions
to help customers get the most value from our
products. These innovative business models shift
product ownership from customers to HP or athird party, which can extend product life while
helping customers reduce waste and enhance theircircularity performance.
Within our service portfolio, our repair, refurbishment,
reuse, and recycling offerings give products renewed
life or help reduce waste, driving toward a morematerial-efficient and circular economy.
HP Workforce Solutions provides industry-leading IT
solutions and services across one of the broadest

ranges of technology categories worldwide, helping
commercial customers strategically optimize theirbusiness across PC, print, collaboration, and security
with HP telemetry seamlessly integrated across theentire portfolio.

HP Managed Device Services
HP Managed Device Services (MDS)72 combines
world-class devices and services in a simple as-aservice model that can scale based on businessneeds. MDS not only helps IT departments reduce
cost and complexity, but also decreases the
GHG emissions associated with device life cycle
management. Maintaining device functionality
enables customers to extend the use of their existing
devices, mitigating emissions associated with
manufacturing new devices.

HP Managed Print Services
HP Managed Print Services73 (MPS) helps commercial
customers manage and optimize their printer fleets,
digital workflows, and paper consumption by shifting
the ownership burden from customers to HP or athird party, keeping products at their highest value
for longer. We enable customers to reduce GHG
emissions across the life cycle of their printing activity
by improving product resource efficiency and driving
responsible user behaviors through settings that
reduce energy, supplies, and paper use.74 Customers
can offset any remaining emissions through third
party-verified projects around the globe in partnershipwith Climate Impact Partners, facilitated by HP.

Reducing
resource use
on campus
The Northern Alberta Institute ofTechnology (NAIT) is one of thelargest polytechnics in Canada.
When the organization began a print
optimization process, they weresearching for a partner that would help
them reimagine printing. By working
with HP and using HP MPS, NAIT has
optimized its print environment for
an improved campus experience. The
platform enables users to print fromanywhere on campus, with a secured
print release that reduces the numberof wasted prints. Alongside minimizing
paper waste and energy use, NAIT isalso able to measure consumption andidentify inefficiencies, while supporting
remote learning and hybrid working.
Learn more

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CIRCULARITY | CIRCULAR DESIGN

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

HP Sustainable
Impact Report049 hp.com/sustainableimpact

HP Instant Ink

Large format printing

HP Instant Ink helps home users and microbusinesses
remain productive by ensuring they never run out
of ink or toner.75 The service anticipates when acartridge is running low and sends replenishments aswell as new recycling envelopes (for ink cartridges)
or recycling labels/information (for toner cartridges)
automatically.76 Customers using this service save
up to 50% on the cost of ink77 or toner.78 HP offers thisservice in 38 countries, including access to cartridge
recycling in most of those locations.79

HP Professional Print Service supports circularity
by prolonging the life of large format printers. Alongwith real-time printer configuration, monitoring,and support, HP’s PrintOS app deploys proactive
notifications to identify potential device issues andinitiate timely resolutions. Subscriptions also include
on-site support, spare parts, and maintenance fees,
helping to reduce the need for printer replacements
and limiting unexpected costs and delays.

HP’s Instant Ink Paper Add-on Service, based on
pages printed just like the HP Instant Ink subscription,
enables customers to simply choose a paper planthat corresponds to their ink plan. The HP Instant Ink
Paper Add-on Service is available in France, Germany,
the UK, and the United States.

HP offers Print as a Service in our industrial print
portfolio with the Indigo click charge per print andmonthly service business models, which include
supplies and spare parts. We continually invest ininnovations to extend the lifespan of supplies andspare parts.

Once the customer is enrolled in the Paper Add-on
Service, the printer will track pages printed andHP will automatically send new paper as the customer
begins to run low.80 The service uses high-quality,
Forest Stewardship Council® (FSC®)–certified81 HP
paper engineered for versatility to support a wide
range of everyday printing needs. FSC-certified82
HP papers are sourced from sustainably managed
forests according to FSC standards.

HP PrintOS is a cloud-based print production
operating system that makes it easier to manage
any number of print jobs, increasing press utilization,
automating production, and delivering accurate color
consistently between runs and across presses andsites. HP also provides services to repair, renew,
and upgrade our industrial print presses, as well as
consumables recycling and end-of-service solutions.

Industrial print

CIRCULARITY | MATERIALS

Materials
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

To create a circular and net zero carbon
economy, we must gain the most value
possible from the materials we use while
reducing our overall demand.
We are increasing the amount of recycled content
plastics (including ocean-bound plastics) and recycledcontent metals in our products, and focusing on
packaging innovation to eliminate unnecessary
packaging materials and plastic. HP-brand paper andpaper-based packaging use recycled or renewable83
materials, and we are exploring renewable materials
for our hardware products as well.
HP proactively identifies and evaluates materials andchemicals used in our products and throughout our
supply chain. We prioritize materials and chemicals
for replacement, or for transition to a recycled or
renewable alternative, based on environmental, social,and supply impacts.
We publish information about the material content
of typical HP personal systems and printers, andcontinue to expand our full materials disclosure
program. In 2023, we collected an inventory of
more than 90% of the substances by weight usedin 91% of HP’s 2023 EPEAT®-registered personal
systems products.84
In 2023, we used 840,300 tonnes85 of materials in our
products and packaging, 4% less than in 2022. Of
the materials we used in 2023, 40% by weight were
circular (reused, recycled, or renewable). See Data for
more detail about HP materials use.

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Impact Report

050 hp.com/sustainableimpact

See Responsible minerals program to learn about
our approach to help ensure there is no connection
between the materials used in HP products andarmed violence or human rights abuses.

Responsible chemistry
For more than two decades, HP has worked to movethe electronics industry toward safer alternatives tomaterials of concern. We continually assess publishedlists of substances of concern, customer preferences,and emerging regulations. We review the materials
used in HP products to evaluate potential impacts onhuman health or the environment. This approach also
improves product circularity by supporting reusability
and recyclability. See key milestones in our Green
Chemistry Timeline.
The HP Materials and Chemical Management Policy—
which applies to all HP employees, businesses,
and suppliers—guides our use of materials andchemicals in products, packaging, and manufacturing
processes. We initiated our General Specification
for the Environment (GSE) in 1998 and update it
annually to reflect new regulations and to advancethe latest in safe alternatives. The GSE includes a fulllist of material restrictions for products, packaging,and manufacturing process chemicals, often going
beyond worldwide regulatory requirements. HP iscommitted to compliance with all applicable laws andregulations, including requirements under restrictionof hazardous substances (RoHS) legislation globally.
Following a precautionary approach, we explore safer
alternatives to materials currently in use, referencing
A Framework to Guide Selection of Chemical
Alternatives by the National Academy of Sciences andincorporating the GreenScreen® For Safer Chemicals
methodology. For example, as part of our new product–development process, we screen all of our formulated
ink ingredients using the GreenScreen methodology.

HP actively influences and contributes to standards,
emerging legislation, and improved approaches touse of materials in the IT sector. In 2021, we becamea Founding Signatory of the Toward Zero Exposure
program by Green America’s Clean Electronics
Production Network, to protect workers from chemicalhazards in the electronics supply chain. Learn more.
We are also involved in several initiatives under the
Clean Production Action coalition, including theChemical Footprint Project (CFP), which is part of ourwork with the Business-NGO Working Group. We havebeen recognized as a leader in the CFP survey in past
years, and submitted a response again in 2023.86

Recycled content
We are both a supplier and a user of recoveredmaterials, incorporating recycled and recyclable
content into new HP products. This helps to accelerate
global market development for recovered andrecycled materials in order to support progress
toward a circular economy.
More than 95% of home and office printers,
laptops, notebooks, displays, and workstations
shipped to customers in 2023 included recycledmaterials.87 Additionally, HP-brand paper and paperbased packaging for home and office printers andsupplies, PCs, and displays is derived from recycled orcertified sources.

FOCUS

Reducing plastic
waste throughtoner reload kits
HP LaserJet Tank 2600 series printers
use a continuous toner supply system(a supplies refill system) that reduces
consumption of plastic associatedwith the use phase by more than
75% compared with the predecessor
product,88 and materials are recyclable
through HP Planet Partners.

CIRCULARITY | MATERIALS

Plastic
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity

We largely focus on increasing recycled plastic
use, due to issues related to plastic waste andpollution. During 2023, we used a total of 34,400
tonnes of postconsumer recycled content plastic in
HP products, equivalent to 18% of overall plastic use.
For personal systems, this included an increase from
22% of overall plastic use in 2022 to 27% in 2023.
See Data for detail by product group.

Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

Outer covers

0%

2023*
Outer covers

90%

recycled content
magnesium**• Reduce plastic use by making our products smaller
and removing unneeded plastic from packaging

Hinge covers

Hinge covers• Substitute plastic in packaging, where feasible, withmore sustainable materials such as recycled orcertified fiber

recycled content
aluminum**

recycled content
aluminum**• Replace virgin plastic with recycled plastic
wherever possible

Appendix

2019
recycled content
magnesium**HP’s plastics strategy is to:Forests

Increasing the circularity of the HP Elite Dragonfly• Source recycled plastic from locations where
HP can have positive environmental and social
impact, such as ocean-bound plastic

0%

Speaker enclosure

50%

postconsumer recycledcontent plastic***, including 5%
ocean-bound plastic****75%

Metal plays an increasingly important role in our
approach to circularity, especially since metals makeup a large portion of the materials in our personal
systems and print products. We continue to expand
the use of recycled metal in our products.

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We are working with suppliers to source metals
with a high proportion of recycled content for somepersonal systems products, including up to 75%
recycled content aluminum, up to 90% recycledcontent magnesium, and up to 15% recycled content
steel. These metals are more likely to be recyclable
through existing infrastructure than materials such ascarbon fiber, and still meet the demanding industrial

55%

postconsumer recycledcontent plastic***, including 5%
ocean-bound plastic***** Some but not all components that contain recycled content from the 2023 HP Elite Dragonfly are included in this graphic.
** Recycled metal is expressed as a percentage of the total weight of the metal according to ISO 14021 definitions for metalparts over 25 grams.
*** Recycled plastic is expressed as a percentage of the total weight of plastic. Postconsumer recycled is based on the definition
set in the EPEAT standard for computers, IEEE 1680.1-2018 standard.
**** Percentage of ocean-bound plastic contained in each component varies by product. Ocean-bound plastic is expressed
as a percentage of the total weight of plastic. Ocean-bound plastic is based on the definition set by the UL2809 standard.

design requirements of our products. This decreases
environmental impacts associated with mining andproducing virgin materials, including energy use andassociated GHG emissions. During 2023, our useof recycled metals in personal systems products
increased by 45% compared to the prior year.
To further improve the impacts of metal, we areworking to increase the use of postconsumer

18%

achieved, a total of 34,400 tonnesof postconsumer recycled content
plastic during 2023.
2025 GOAL
Use 30% postconsumer recycled content plastic
across HP’s personal systems and print productportfolio by 202589

Speaker enclosure• Invest in take-back and recycling

Metal

Recycled plastic use

recycled content in certain personal systems productlines, and introduced the use of recycled steel in
2022. Through our membership of the CircularElectronics Partnership recycled steel working group,
we collaborate with other organizations to solve
challenges related to the sourcing of recycled steel
and to increase its availability.

1 billion+
pounds of recycledmaterials have beenused in HP products
and packaging
since 201990

CIRCULARITY | MATERIALSHP INNOVATIONS IN CIRCULARITY

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy

Increasing
the circularity
of desktop
workstations
Our Advanced Compute & Solutions
Team has taken bold steps toincrease the use of recycled steel indesktop workstations, in support ofour goal of 75% circularity by weightfor products and packaging by 2030.

1

IdeateIncrease use of recycledsteel in desktop
workstations to lower
product carbon footprint

2

Designand test
Identify ways to
incentivize suppliers
to provide high-grade,certified recycled steel

3

Launch

100% of desktop
workstation models
released in 2023 containrecycled steel

Integrity
Appendix

Portfolio highlights in 2023
We continue to develop products for reduced
environmental impact, including by incorporating
increasing amounts of recycled and renewable
content. For example:• HP’s DeskJet 2800, DeskJet Ink Advantage 2800,
DeskJet 4200, DeskJet Ink Advantage 4200, and
DeskJet Ink Advantage Ultra 4900 series printerseach incorporate at least 60% postconsumer
recycled content plastic.91

2023

HP Sustainable
Impact Report

052 hp.com/sustainableimpact• Our HP Envy x360 15.6” 2-in-1 laptop PC is a personal
system built on thoughtful design. Its bezel, cover,and speaker housing contain at least 5% oceanbound plastic recovered in Haiti,92 while its keyboard
incorporates postconsumer recycled plastic.93 To
reduce CO2 emissions, recycled metal is used in
the laptop’s hinge caps and covers. The system’s
box and corrugated cushions are 100% sustainably
sourced and recyclable.94 It is also ENERGY STAR®
certified and EPEAT® Gold registered.

• The HP 14” Laptop Eco Edition PC, of which at least
25% leverages postconsumer recycled plastics.95
Bio-circular feedstock such as used cooking oil isincorporated into the bottom cover of the device,96
and the device also features packaging that is 100%
sustainably sourced and recyclable.97• HP E-series G5 Monitors feature at least 90%
recycled and renewable materials, including
recycled aluminum, ocean-bound plastic, and coffee
grounds in the plastic enclosure.98• HP’s new DesignJet T850 and T950 series
printers and plotters contain at least 40%
and 35% postconsumer recycled plastic
content, respectively.99• The HP 24” and 27” All-In-One PCs announced
in early 2023 also leverage unique materials intheir innovative frames, making these HP’s mostimpressive all-in-one offerings yet.100 These are theworld’s first PCs with recycled coffee grounds,• which are used as speckles in the finish of the PC.101
More than 40% of the enclosure of these all-inones contains postconsumer recycled plastics,
75% recycled aluminum is used on the arm stand,and 100% reclaimed polyester is used on the standbase.102 The all-in-one is ENERGY STAR certified
and EPEAT Gold registered.103 Beyond the devices
themselves, the 100% sustainably sourced andrecyclable box packaging has been reduced in sizeby 62%, which allows up to 66% more units per pallet,
reducing their CO2 footprint.104• Several large format printing products launched in
2023 are made using at least 33% postconsumer
recycled plastics, including the Latex 630 series, theDesignJet XL3800, T850 and T950, and Smart Tank
ink cartridge.

• Since 2006, we have manufactured over 5.8 billion
Original HP and Samsung cartridges using acumulative 148,000 tonnes of recycled plastic,
including from recycled HP cartridges. This has
kept more than one billion Original HP cartridges
and six billion postconsumer plastic bottles
out of landfills by upcycling these materials forcontinued use. More than 88% of our Original HP Ink
Cartridges contain 5%–75% postconsumer recycledcontent, and 100% of Original HP Toner Cartridges
contain 1%–79% postconsumer or postindustrial
recycled content.105

CIRCULARITY | MATERIALS

Ocean-bound plastics
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Since 2016, our ambitious program in Haiti has
helped to tackle the growing challenge of oceanbound plastic (OBP). In partnership with The First
Mile, an initiative of nonprofit WORK, and our supplierpartners, we have built a self-reliant OBP supply chainthat contributes to the circular economy and provides
income and education opportunities locally.
We have used 2,305 tonnes of OBP in our products
since 2016—equivalent to nearly 182 million 16.9 ounce(500 ml) bottles—preventing this material fromreaching oceans or waterways. We certify all OBP to
the UL 2809 standard,106 which includes requirements
for safe labor practices and other social safeguards.
These efforts have also helped to provide employment
opportunities, access to healthcare, and family
education support to over 400 workers. In addition,
we have created two educational hubs, equippedwith HP hardware and printed materials, which havepositively impacted more than 250 local children byproviding access to quality education.

Incorporating ocean-boundplastic across our portfolio
We have launched more than 350 new products around the world that
contain small quantities of OBP since 2019.107 For example:

All Z Desktop and Mobile
Workstations launched since2022 feature speaker enclosurescontaining 5% OBP or axial
fans containing 25% OBP,108
as well as 100% sustainably
sourced outer box and fibercushion packaging.109

To drive change across and beyond our industry,
we also collaborate with a range of initiatives andorganizations. For example, NextWave Plastics
convenes leading technology and consumer-focusedcompanies to develop the first global network of
OBP supply chains. This reflects our commitment tocollector-centered OBP initiatives, codified in our UL
OBP certification, which requires us to document anddescribe how we work to mitigate risks present in
informal OBP-collection infrastructure.

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Impact Report

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Diverting 30.5
million plastic
bottles’ worth of
OBP through use
in more than 350
personal systems
products launchedsince 2019.111

Many Original HP integrated
printhead ink cartridges, whichcontain OBP (a minimum of 5% byweight), validated by UL.112

How to protect
our oceans: afireside chat with
Julie Packard
Managing Earth’s warming climate
requires understanding the criticalrole that oceans play. Our presidentof Personal Systems, Alex Cho, sat
down with Julie Packard, ocean
conservation leader and daughterof HP cofounder David Packard, fora conversation on protecting thehealth of our oceans. Situated in theMonterey Bay Aquarium, a leader inocean conservation, they covered
topics such as sustainably sourced
seafood, supporting retailers andbrands that prioritize the environment,
and raising up the next generation ofresearchers through initiatives such as
Teen Conservation Leaders.
Learn more

Our new HP carton-based cartridge forlarge format printers, which contains 100%
recycled fiber and 25% recycled plastics fromour closed-loop recycling process, beveragebottles, and UL-validated OBP resins.110

CIRCULARITY | MATERIALSIntroduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

054 hp.com/sustainableimpact

Innovating
for reduced
environmental
impact
HP is pioneering the use of renewablematerials with the potential to reduce
GHG emissions and waste. Bio-circularfeedstock, such as used cooking oil, isincorporated into the bottom cover of
our HP 14” Laptop Eco Edition PC andthe newest HP Dragonfly and Elite 1000
series PCs, announced in early 2023.113
The HP 24” and 27” All-In-One PCs are
the world’s first PCs with recycled
coffee grounds.114
We also work with partners todevelop highly reusable materials
for 3D printing. With Arkema, we aredeveloping bio-based materials madewith castor oil and using biomethane
to further reduce carbon footprint.115
With Evonik, we are developing 3D High
Reusability PA12 material, which canhelp reduce the carbon footprint ofcommonly used PA12 by 49% without
altering its properties.116
Learn more

Renewable materials
HP focuses on sourcing renewable117 materials in theinterest of protecting ecosystems and resources for
future generations.
We strive to ensure that our paper and fiber-based
packaging are derived from recycled or certified
sustainable content, and to counteract deforestation
related to non-HP paper used by our printing
products and print services. See Forests. We are also
working to eliminate the use of single-use plastic
packaging by shifting to fiber-based packaging. See
Packaging innovation.
In addition, we continually explore the use of otherrenewable materials. For example, we are evaluating
the sustainability attributes of plastics thatincorporate bio-feedstocks in place of fossil fuels, andhave created criteria to guide product-development
teams as they choose materials for new products.
Every bio-feedstock must be individually

evaluated using an LCA to fully understand its
environmental and social impacts and confirm that
it is less impactful than the material it would replace.
Bio-feedstocks considered for use in products mustbe legal, renewable, and sustainably grown without
impacting regional food security, land use practices,or key ecosystems—as verified through a credible crop
management certification standard. Also, the use of
bio-feedstocks must not impact the recyclability ofplastic resins, so they can continue to cycle throughthe economy.

Packaging innovation
Our packaging strategy has three focus areas:• Eliminate unnecessary packaging material, space,and hard-to-recycle materials such as plastic foam.
• Innovate packaging designs to use materials withlower environmental impact, such as sustainablefiber and recycled plastics.

• Prioritize high recycled content and easily
recyclable materials that can readily circulate
through the economy.
Watch a video to learn how HP is tackling the plastic
packaging challenge, and learn about our work
to sustainably source renewable materials andcounteract deforestation.
To address packaging at end of life, we offer takeback services and regularly update the Recycle yourHP packaging guide to help consumers avoid sending
packaging materials to landfill.

CIRCULARITY | MATERIALS

FOCUSIntroduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity

Eliminatinghard-to-recycle
packagingmaterials

Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

055 hp.com/sustainableimpact

HP is helping commercial customers
replace hard-to-recycle packaging
materials with alternatives, suchas molded fiber. HP’s Molded Fiber
Advanced Tooling Solution uses Multi
Jet Fusion 3D printing technology
to engineer customized tools
used to produce recyclable andbiodegradable packaging. These canbe tailored to protect products ofalmost any shape, minimizing waste.
Omni-Pac Group manufactures
molded fiber packaging materials in
Europe and uses HP’s Molded Fiber
Advanced Tooling Solution to optimize
the composition of their packaging.
Through reducing the amount offiber required to manufacture theirproducts, they aim to decrease related
CO2 emissions by 10% to 15%—rising
to the challenge of creating moresustainable and circular packaging.

Key initiatives in 2023
In 2023, we completed more than 20 new packaging
innovation projects that reduced our environmental
impact. The following is a selection of those projects
designed to advance the circular economy.

Eliminate
HP is shifting away from plastic, foam, and other hardto-recycle materials, which have been traditionallyused in packaging for most personal systems andprinting products. For example:• Personal systems: During 2023, we shipped morethan 49 million computers in molded fiber or hybrid
foam/fiber packaging, representing about 97% ofunits shipped during the year. For example, during2023 we shifted entirely to molded fiber packaging
for the HP Z4 Workstation, eliminating the use of
5.5 tonnes of expanded polyethylene (EPE) foam on
an annual basis.
• Printing: At the end of 2023, we replaced expanded
polystyrene (EPS) foam packaging with molded pulp
on the HP LaserJet Pro MFP 4100 series. This is
projected to save 165 tonnes of EPS foam annually.

Innovate
We continue to improve the tooling design andfabrication process in the molded fiber industry
with our 3D printing technology. For example,
the HP Molded Fiber Advanced Tooling Solution helps
our customers phase out hard-to-recycle materials.
See Eliminating hard-to-recycle packaging materials.
In 2023, at our Singapore operation, we integrated
our own Thermal Inkjet (TIJ) technology to eliminate
preprinted labels by printing directly onto selectHP product boxes. Using the HP OEM Fixed Imager
1000 (FI-1000) print engine alongside the HP 22mm
Bulk Printhead, the operation facility—a major hub
for HP ink supplies—has also shifted to boxes madefrom 100%118 recycled content. By removing adhesive
label stock and ribbons from our process, we havedecreased product identification costs by 90% andcreated a template for more efficient HP production
worldwide. Learn more in our case study and video. In
Europe, HP partner Kuehne + Nagel has also used
our TIJ technology to print directly onto HP Instant Ink
boxes, significantly reducing costs, downtime, andwaste. See our case study and video.

CirculateHP’s efforts to eliminate single-use plastic packaging
help to advance the circular economy, and wecontinue to roll out easily recyclable, fiber-based
packaging cushions created from recycled content. In
2023, we replaced the plastic tape used on printheads
for HP Smart Tank printers with molded pulp covers,
produced using HP 3D printing tools, which will avoid
around 6 tonnes of plastic waste annually.
To enable innovative packaging for our customers,
HP provides compostability certificates for fiberbased packaging printed with HP PageWide C500,
HP PageWide press, and HP Indigo industrial printers.
These certificates confirm that the ink used by theprinters will not compromise customers’ ability tocompost packaging after use.
Learn how we gain more value from materials throughour product repair, reuse, and recycling programs.

Single-use plastic
elimination

62%

reduction, from an averageof 221 grams/unit in 2018 to
85 grams/unit in 2023.
2025 GOAL
Eliminate 75% of single-use plastic
packaging by 2025, compared to 2018119

CIRCULARITY | REPAIR, REUSE, AND RECYCLE

Repair, reuse, and recycle
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

HP offers a range of programs, initiatives,and services designed to keep products andmaterials in use at their highest value for as
long as possible, driving progress toward anincreasingly circular economy.
Our repair services help extend the life of devices.
At the end of product life, our refurbishment and reuse
services help enable products to be used again. For
devices that cannot be refurbished, our recycling
programs are designed to recover materials andreduce the environmental impact of responsibly
disposed waste.
HP provides take-back programs in 77 countries andterritories worldwide120 through a global network ofreuse and recycling vendors. Availability of offerings
varies by location—view a full list. See HP’s Statementon E-Waste & Used Electronic Equipment.

5.6M
units of hardware
repaired in 2023

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Repair
HP works to extend the life of our products bydesigning for repairability, supporting self-repair,
and implementing robust consumer and commercial
repair programs around the world.

Parts repair
In addition to repairing whole devices, we also recoverand repair individual parts from defective products—
such as motherboards, LCDs, and docking stations.
In 2023, we repaired 557,000 motherboards foruse in repaired HP products to increase circularity,
representing 75% of the motherboards that failed.
During the year, we doubled the recovery and repair
of LCDs, compared to 2022.

Self-repair
We provide customers, partners, and independent
repairers with guidance about how to repair
HP products. For example, the HP Support YouTube
channel, launched in 2010, offers thousandsof setup, troubleshooting, and repair videos in
multiple languages.
We make it easy to access HP original parts, selling
PC and printer components on the HP Parts Store.
In 2023, we launched an innovative self-repair pilot
in the United States with iFixit for certain consumer
PC models. Through this program, we make HP parts,
tools, and repair manuals available in the form of
fix kits.

HP Support Services
The HP Support Services121 portfolio helps ourcommercial customers prevent productivity
disruptions and enables IT to do more with reliable
device support that keeps people and devices
running at peak performance. A consistent device
maintenance and support strategy is crucial forenhancing the user experience and extending theuseful life of devices, enabling customers to makeprogress toward their sustainability goals. Extending
the life cycle of an average PC by two years can
reduce carbon footprint by 30% compared to buying
a new one.122
Within our Support Services portfolio, commercial
customers can benefit from services that offer
predictive insights and proactive support to identify,
diagnose, and repair devices, solving device issues
before they impact performance.123

HP Device Life Extension Service
Organizations can maximize the useful life of theirPCs with HP Device Life Extension. HP upgrades
device performance and extends support, enablingcustomers to use their devices for longer andcontribute to the circular economy.124

Bringing new lifeto HP products

Increasing product longevity is a
crucial and effective environmental
strategy, reducing the materials
needed to produce entirely new
items. We work to extend the life of
our products by designing them to beeasier to repair. Our focus on repair
and reuse services is a step toward a
circular economy which creates value
for people, planet, and communities.
Learn more

CIRCULARITY | REPAIR, REUSE, AND RECYCLE

HP INNOVATIONS IN CIRCULARITY

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

HP’s firstever PC
refurbishment
program1

IdeateCollaborate withteams across
HP to create a new
business model forrefurbished devices

A new offering to extend the life ofdevices and help reach HP’s goal of
75% circularity by weight for products
and packaging by 2030.

2

Designand test
Define an HP-certified
pre-owned device anddetermine the quality
standards for its repair
and replacement3

LaunchFirst commercial launchoccurred in France in 2023,
with other countries andproducts such as printersand peripherals to follow

Appendix

Reuse
HP’s reuse-related services and programs extend thelife of electronic equipment. This reduces e-waste andhelps our customers reach their sustainability goals.
The HP Hardware Reuse Standard outlines therequirements for vendors and subvendors who
provide reuse, remanufacturing, or remarketing
services. Reuse vendors must also comply with theMedia Handling Standard for information security(included in the Hardware Reuse Standard), which
requires the full and documented erasure or
destruction of all data-containing devices.

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Impact Report

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HP Renew Solutions

HP Refurbished Hardware

Commercial customers can reduce hardware
expenses and accelerate sustainability goals
with HP’s flexible suite of certified refurbisheddevices,125 services,126 and solutions that enhance IT
and employee experiences while helping protect ourshared future.

Choosing HP Certified refurbished hardware130, 131
over new devices helps commercial customers toadvance their circularity and climate initiatives, since
refurbished devices generate lower GHG emissions
than new devices.

Return for reuse
Customers can contribute to the circular economy
and improve e-waste management by giving endof-use technology a second life through the HP IT
Asset Disposition service.127 HP securely recovers
old hardware and wipes all data, allowing eligible
devices to be refurbished while customers receivea residual value.128 If devices can’t be repurposed,
they are recycled in accordance with the latest
environmental regulations.129

HP Certified refurbished devices132, 133 undergo
rigorous refurbishment processes, utilize
approved HP parts, and are backed by HP’s global
customer support, providing optimal performanceand reliability. HP refurbished devices are currently
available in select locations, with plans to expand thisoffering in 2024 and beyond.134, 135

1.84M
units of electronic equipmentreused in 2023

CIRCULARITY | REPAIR, REUSE, AND RECYCLE

RecycleIntroduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data

Our recycling programs help us to reduce ourenvironmental impact by enabling materials to bereused and kept at their highest value for as longas possible.
HP Planet Partners, our end-of-life program forequipment and printing supplies, allows us to recycle
and repurpose HP products once our customers are
finished with them. Reusing the valuable materials
in these products reduces the need for raw material
extraction, conserving natural resources andcontributing to a circular economy.

Human Rights

Hardware

Digital Equity and Philanthropy

Across 67 countries and territories, we recycle HP and
non-HP hardware that today cannot be economically
repaired or reused.136

Integrity
Appendix

Consumers, home office, and commercial users havevarious free recycling options for used equipment,
including HP recycling vendors that provide takeback and recycling services or free drop-off for our
products in many countries.
HP Recycling Services offers custom recycling
programs for commercial and enterprise customers,
which can include reverse logistics and data
sanitization with a certificate. In the United States,
customers can also drop off hardware at Best Buy
stores through our closed-loop recycling program.
To increase participation in the HP Planet Partners
Hardware Recycling Program, in 2023 we reduced
the collection threshold from 500kg to 250kg for
HP customers.

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Impact Report

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FOCUS

Using refurbishment to improve
digital equity for children
In addition to providing new HP products
to young people, the HP HOPE Recycling
Futures program collaborates with
NGOs and schools to donate refurbished
HP computers to young people fromvulnerable, underserved, or marginalized
populations and those with physical andmental disabilities.
The HP equipment—collected andrefurbished at end of use—contributes
to the circular economy and to theadvancement of education aroundthe world. Each device is datasanitized and provided with quality
and process certificates and a oneyear warranty.137 As of November 2023,
the initiative has benefited more than
12,000 children across 50 projects in
16 countries.

Hardware andsupplies recycling

992K

tonnes of hardware and supplies
recycled since the beginning of 2016.
2025 GOAL
Recycle 1.2 million tonnes of hardware andsupplies by 2025, since the beginning of 2016

CIRCULARITY | REPAIR, REUSE, AND RECYCLE

FOCUS
Introduction
Sustainable Impact
Climate Action
Our mission

HP Sustainability Benefit Reports

CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Recycling vendors must comply with the Hardware
Recycling Standard, as well as the Media HandlingStandard for information security (included in the
Hardware Recycling Standard), which requires thefull and documented erasure or destruction of all
data-containing devices. We publish disassembly
instructions for use by end-of-life recyclers ortreatment facilities.

• Breakdown of returned product weightby type of material (metal, plastics,
wires/cables, glass, printed circuits,
and other miscellaneous materials orcomplex components)

Ink and toner cartridges
We provide free and convenient ways to recycle used
Original HP Ink and Toner Cartridges and Samsung
toner cartridges in 67 countries and territories.140• GHG emissions associated with therecycling and energy recovery of
HP hardware products

HP Sustainable
Impact Report059 hp.com/sustainableimpact• More than one billion HP print cartridges havebeen returned to the HP Planet Partners recycling
program as of December 31, 2022.

We belong to compliance systems to meet the
producer responsibility requirements of the European
Union (EU) Waste from Electrical and Electronic
Equipment (WEEE) Directive139 and end-of-life legal
obligations in countries across our Americas, Asia
Pacific and Japan, and Europe, Middle East, andAfrica regions.

• Total weight of returned items, by category2023• 98,100 tonnes of hardware recycled in 2023.

• 86% of the total volume of products and materials
taken back in 2023 was reused or recycled by HP
or by a third party.

The HP Planet Partners
Program Sustainability Benefit Reportprovides customers proof that theircollected IT equipment has been
responsibly recycled. The document also
summarizes key information that helps
customers understand their contribution toa circular economy, such as:

The report, shared once equipment
has been processed, also serves asa certificate of destruction to fulfill
customer requirements.

See how we recycle ink cartridges and tonercartridges. Recycling vendors must comply with the
HP Supplies Recycling Standard.

• 17.3% overall recycling rate of relevant HP hardware
sales worldwide in 2023.138

Sustainability Benefit Reports areprovided for Renew Solutions, carbonneutral offerings, and recycling services,
enabling customers to report theirenvironmental impact.

Our goals

See our Hardware Recycling website, updated in 2023,
and HP Planet Partners Hardware Recycling Program
document for detailed information.

At about 13,300 authorized sites worldwide, homeand commercial customers can return Original HP Ink
and Toner Cartridges for free, and free pickup andmailback options are available in some locations.141
Materials recovered from recycled
hardware, to be used again.

• 11,700 tonnes of Original HP and Samsung
Toner Cartridges were recycled in 2023.
• 88% of Original HP and Samsung Toner Cartridgematerials recovered were recycled and used in otherproducts in 2023, and 0% went to landfill.
• 1,300 tonnes of Original HP Ink Cartridges wererecycled in 2023.
• 61.8% of Original HP Ink Cartridge materials
recovered were recycled and used in other products
in 2023, and 0% went to landfill.
• 1,500 tonnes of HP Indigo ink canisters
and imaging oil were recycled in 2023.

Other materials
We offer responsible processing and recycling ofbatteries, packaging, and HP 3D consumables in somecountries in accordance with extended producer
responsibility through locally approved schemes.
Learn more.

CIRCULARITY | REPAIR, REUSE, AND RECYCLE

Product reuse andrecycling vendors

Introduction
Sustainable Impact• Export of Electronic Waste to Developing
Countries Policy

We work with a global network of vendors to provide
product reuse and recycling services to customers
around the world. To promote transparency and drivesocial and environmental standards in the electronics
industry supply chain, we publish a detailed list of ourreuse and recycling vendor sites, updated annually.

Climate Action
Our mission
Our goals
CarbonWater
Circularity

Vendor audits

Forests
Environmental management

Our specialized reuse and recycling vendors are
required to follow specific processing techniquesand comply fully with relevant regulations. HP prefers
our vendors to attain third-party certification (R2,e-Stewards, or WEEELABEX), in line with EPEAT®
and HP Recycling Standards. We also commission
third-party audits to monitor vendor conformancewith our high standards and ensure that returned
items are processed appropriately. We contract withEnvironmental Resources Management (ERM) to audit
vendors for conformance with the following policies
and vendor standards:

Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

060 hp.com/sustainableimpact

HP uses a risk-based approach to prioritizing reuse
and recycling vendor audits, and all vendors must
undergo an audit at least once every three years.
Vendors are assessed on environmental, health, andsafety practices and performance, and audits ensure
there is no “leakage” of materials to facilities outside
our approved vendor network.
Vendors with identified nonconformances must
submit corrective action plans within 30 days andaddress items within 90 days. In extreme cases, wewill cease business with vendors that lack sufficienttransparency or are unwilling to make the changes werequire. Through ERM, HP audited 30 vendor facilities
in 19 countries during 2023, representing 19% of reusevendor facilities and 36% of recycling vendor facilities.
This included repeat audits of 19 vendor facilities toevaluate their efforts to improve performance.

(percentage of total)

2021

2022

2023

Initial audits

10

20

11

Repeat audits

15

31

19

Health and safety

27%

31%

41%

Countries

14

25

19

Environment

13%

24%

23%

Hazardous substance/emergency response

10%

5%

5%

Insurance

6%

5%

0%

Major nonconformances identified

33

58

22

Major nonconformances resolved

100%

100%

100%

3

0

0

Immediate priority findings

HP Sustainable
Impact Report• Reuse and recycling standards

Categories of major nonconformance

Reuse and recycling vendor audits2023• HP Supplier Code of Conduct

Because 14% of major nonconformances
occurred at sites audited for the first time,HP’s engagement brought best practices toenable immediate performance improvements.
HP has closed investigations of 100% of the major
nonconformances identified in 2023. All sites withmajor nonconformances will be re-audited thefollowing year to determine whether improvements
are sustained. Immediate priority findings142 are themost serious type of vendor nonconformance, andrequire immediate action. During site audits in 2023,
no immediate priority findings were identified at
recycling vendor sites upon re-audit. In all cases, we
worked closely with the vendor to resolve and close
the findings, underlining the importance of revisitingthese vendor locations the following year to confirm
closure is sustained. Read a statement from ERM.

2021

2022

2023

Subvendor use and audits

12%

12%

9%

Other*

32%

23%

22%

* Includes site security and controls, management systems, labor, data destruction, transboundary shipments, and approved dispositionsof processed materials. Findings related to data destruction were limited gaps in processes, not breaches of data security.

CIRCULARIT Y | WASTE

Waste
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

Responsible waste management is a
key part of reducing our environmental
impacts. We work to minimize waste in
our operations, following a global policyof “reduce, reuse, and recycle,” and wecollaborate to support strong practices
throughout our supplier base.
Through innovative design and circular principles,
as well as extensive product take-back programs,
we strive to get as much value as possible from thematerials we use.

Supply chain
Approach
We work with production suppliers to encourage
waste measurement and reporting, reduce
waste volumes, and drive progress toward a
circular economy.

AppendixHP’s Supplier Code of Conduct requires suppliers
to comply with waste management regulations
and safely handle, reduce, recycle, and responsibly
dispose of waste. We also request our suppliers toreport on waste using RBA-Online with tools HP helped
develop through our participation in the Responsible
Business Alliance’s (RBA) Responsible Environment
Initiative (formerly the RBA Environmental
Sustainability Workgroup). We also ask suppliers todemonstrate waste management best practices
aligned with zero-waste-to-landfill standards, including
third-party certifications such as UL 2799 and TRUE.

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Impact Report

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See Environmental management to learn more
about how we collaborate with suppliers to manage
environmental impacts in our supply chain.

As of the end of 2023, three final assembly sites
and 12 commodity sites had achieved Zero
Waste Certification.

PerformanceSee detailed performance data.

During 2022, the most recent year for which
production supplier waste data is available, oursuppliers generated 160,000 tonnes of nonhazardous
waste associated with HP, a 36% increase from2021. Key factors included an increase in spend
on commodities with a high waste impact such as
LCD panels as well as improved reporting from our
suppliers. Suppliers generated 70,000 tonnes ofhazardous waste associated with HP in 2022, up
30% compared to the prior year. This variation waspartly due to improved reporting of hazardous waste
data by a strategic supplier. By the end of 2022,
79% of our production suppliers, by spend, had set
waste-related goals.

HP operations
We employ a global policy of “reduce, reuse, andrecycle,” which supports our company-wide shift
toward a circular economy.
HP generated 24,100 tonnes of nonhazardous waste
in 2023,143 28% more than in 2022, due primarily to theaddition of Poly sites. We recovered 500 tonnes ofused electronic equipment from HP operations. We
reuse electronic equipment when possible or recycle
it responsibly through the same programs we offer
customers. See Repair, reuse, and recycle.

Waste diversion
in HP operations

87%

landfill diversion rateachieved globally.
2025 GOAL
Reach zero waste in HP operations by 2025144

CIRCULARIT Y | WASTE

Climate Action
Our mission
Our goals• India and United States: We launched or expanded
composting programs at our sites in Bangalore,
India, and Fort Collins, Colorado, Spring, Texas, andSan Diego, California, in the United States.

CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix• Houston, Texas, United States: We are optimizing
waste-reduction outcomes at this site by
implementing nine AI-powered smart sorting
TrashBot bins. These bins use a sensor to identify
and sort waste, ensuring that rubbish is disposed ofcorrectly. We are also using analytics to target newwaste-reduction strategies, such as our Caffeine
Corner durable mug–reuse stations.
• Americas region: We engaged five sites in wastereuse and -reduction audits, tracking the reuse of
pallets, crates, packaging, trays, semiconductor
wafers, and sterile apparel. For example, a thoroughwaste audit conducted with the Plamex site teamin Tijuana, Mexico, identified potential new wastereuse and -reduction programs to increase diversion
from landfill, opportunities to improve waste
segregation (such as centralized trash collection)
to increase recycling rates, and methods to divert
food waste. During this process, we also developed
recommendations for employee education andcommunication strategies to decrease waste
contamination and foster a “zero-waste” culture. Siteteams began implementing improvements identified
through these audits in 2023 and continue to do soin 2024.

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Impact Report

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Hazardous waste

Composition of nonhazardous waste and used electronic equipment
recovered from HP operations, 2023*(percentage of total)

The main source of hazardous waste we generate isliquid and debris from ink-manufacturing facilities.
Although a significant percentage of that waste isconsidered nonhazardous in certain jurisdictions
such as the United States, HP conservatively includes
these volumes in its hazardous waste totals. These
manufacturing sites prioritize waste-management
options with low environmental impacts and only
use landfill disposal as a last resort. We generated
6,380 tonnes of hazardous waste in 2023.

Landfill 13%
27% Paper

Waste to 2%energyAlthough ink manufacturing is a source of hazardous
waste, Original HP Ink Cartridges used by customers
and in our offices can be recycled and are considered
nonhazardous waste in many of our major markets.

l a n d f ill

Sustainable Impact• India and Singapore: We installed more than
100 state-of-the-art hand dryers at offices inIndia and Singapore, saving 7.5 tonnes of tissue
waste annually.

See Environmental management to learn more
about how we manage environmental impacts fromour operations.

See detailed waste data for 2021–2023.
See HP’s latest disclosure to the U.S. EPA Toxics
Release Inventory.

87

Other** 32%

HP is conducting environmental investigations and/or remediation at several current or former operatingsites. Some historical manufacturing activities of
HP and predecessor companies used chemicals now
known to have contaminated soil and groundwater.
We are also involved in the cleanup of sites affectedby the improper disposal and recycling of HP’s wasteby third parties. HP proactively works to implement avariety of remediation activities in cooperation withregulatory agencies.

rom

Waste-reduction programs in 2023 included:
Introduction% diverted

f

15% Packaging
materials

Metals 3%
Used electronic 2%
equipment recoveredfrom HP operations***

8% Pallets

HP sites report nonhazardous waste volumes and disposition based on information provided by our waste-disposal vendors.
For sites unable to directly track nonhazardous waste, we estimate volumes and disposition using intensity factors based on
similar operations. Segments do not add up to 100%, due to rounding.
Includes food organics, green waste, reused materials, and donations.

Forests
Counteracting
deforestation

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity

Paper is integral to the printing
process, making healthy, resilient forest
ecosystems important to the future ofHP’s business. Our forest positive vision
for printing focuses on counteracting
deforestation and creating enduring
positive change for forest ecosystems.

36%

of our total fiber footprint
addressed, for paper used in our
products and print services in
2023.146, 147

Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy

2030 GOAL

Integrity

Counteract deforestation for non-HP paper
used in our products and print services by2030.148 Continue to source only sustainablefiber for all HP-brand paper and paper-based
packaging for home and office printers andsupplies, PCs, and displays149

Appendix

In this section
HP’s path to forest positive
Engineering efficient paper
consumption
Responsibly sourcing HP paper
and packaging
Protecting, managing, andrestoring forests

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Impact Report

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Influencing industry partners
to inspire forest positive action

HP-brand paper and paper-based
packaging for home and office printersand supplies, PCs, and displays are derived
from recycled or certified sources.145 By
sourcing recycled or certified fiber, HP has
established processes to guard against
potential deforestation in our supply chain.

The fiber footprint from our customers printing on
non-HP paper represents a significant impact onforests. We are collaborating with NGOs, such as
WWF, and engaging across the industry throughthe HP Sustainable Forests Collaborative (SFC)
to counteract deforestation impacts from ourcustomers, regardless of the source of the paper
they use.
Our 2030 goal is part of our plan to continue
investments in forest restoration, protection, andother initiatives under our forest positive strategy.

FORESTS | HP’S PATH TO FOREST POSITIVE

Progress toward our 2030 counteract deforestation goal

Introduction

HP’s path to forest positive

Sustainable Impact
Climate Action(percentage achieved)

Our five key focus areas contribute to our 2030 goal of counteracting deforestation for non-HP paper
used in our products and print services, in line with our forest positive vision.

Our mission
Our goals

100%
100%

CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
AppendixEngineering efficientpaper consumption

Protecting, managing,
and restoring forests

With HP pull-printing, increased
efficiency in paper consumption
by up to 30%.*

Partnering with NGOs to protect,
restore, and improve the health of
ecologically valuable and threatened
forests around the world.**

Influencing industry
partners to inspire
forest positive action
Founded the SFC in 2020, aconsortium of nine members, madeup of paper companies and NGO
partner advisors working together toinspire forest positive action acrossthe print industry.***

50%

36%
32%

23%

Responsibly sourcing
HP paper and packaging
During 2023, we shipped more than
49 million computers in molded fiberor hybrid foam/fiber packaging,
representing about 97% of units shipped
during the year.

*

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Impact Report

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Supporting development ofscience-based targets forforest conservation
In partnership with WWF, HP piloted a
new methodology to calculate its forest
footprint and measure positive impact.

Typical of those reported by leading industry analysts and HP client engagements. Estimated energy and paper savings based on analysis of select HP MPS customers’ imaging
and printing operations using data gathered on devices and paper consumption and comparing with post-MPS actuals or projections. Results depend on unique businessenvironments, the way HP products and services are used, and other factors. Overall printing costs are unique to each company and should not be relied on for savings you
may achieve.
** Pursuant to agreement with WWF, Conservation International, and Arbor Day Foundation.
*** Pursuant to agreements, WWF and Arbor Day Foundation serve on the NGO Advisory Branch of the SFC as sustainability experts, providing guidance on responsible sourcing
activities and ways to preserve and protect forest ecosystems.

0%

2021

2022

2023

2030

FORESTS | ENGINEERING EFFICIENT PAPER CONSUMPTIONEngineering efficient paper consumption
Introduction
Sustainable Impact
Climate Action
Our mission

Through the design of our printers andsoftware, we enable thoughtful paper
consumption and help customers print
more responsibly.
Our innovations include:

Our goals• Defaulting many print fleets to double-sided
printing, making it easier for HP home and officeprinter users to reduce the number of pages
they use.

CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy• Pull-printing features that require users tobe present for their print job to be released,
resulting in 10%–30% fewer unclaimed print jobs
and misprints.150• Instant Ink subscription to deliver recyclable HP Ink
Cartridges as customers need them, as well as anenvelope to return used cartridges. Customers canalso add paper to their subscription to guaranteethat they are printing with FSC®-certified151
HP papers, which are sourced from sustainably
managed forests according to FSC standards.

Integrity
Appendix• High ink and toner quality that results in fewer
wasted pages from misprints. In a sample testedby the SpencerLab Digital Color Laboratory,
HP Toner Cartridges produced 99.2% high-quality
pages for external use, compared to 34.6% for
non-HP-brand cartridges.152• Our HP Smart app helps customers print, scan, andshare files from anywhere. By scanning and sharing,users can digitize and store paper records, saving
paper for projects where a hard copy is needed.

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Impact Report

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FORESTS | RESPONSIBLY SOURCING HP PAPER AND PACKAGING

Responsibly sourcing HP paper and packaging
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
AppendixHP’s Sustainable Paper and Wood Policy
was the first forestry policy published by
an IT company, and codifies the principles
we require our suppliers and licensees tofollow for the paper, packaging, and woodincorporated into HP products they provide.
The policy sets forth a preference for suppliers that
demonstrate environmental values and a commitment
to sustainable sourcing. Specifically, it requires our
suppliers to ensure that their wood and paper fiber do
not come from unwanted sources, such as deforested
land that has been converted to agriculture, tree
plantations, livestock production, or other land uses.
The policy also pledges to avoid sourcing fromhigh–conservation value forests—ones that are
globally or regionally significant, home to endangered
ecosystems, or important to meeting the needs of
local communities. It also cements our long-standing
commitment to ensuring that the wood-basedmaterials we use do not contribute to human andcommunity rights violations.
We require that all HP-brand paper and paper-based
packaging be certified, recycled, or conform with HP’s
Sustainable Paper and Wood Policy. We continue
to give preference to suppliers that demonstrate acommitment to sustainable sourcing, and prioritize
those that use products certified by the FSC®153,
followed by the Programme for the Endorsement ofForest Certification (PEFC™) or other sources thatcomply with our Sustainable Paper and Wood Policy.

2023

Accelerating
sustainability
standards for
paper
Prints produced on media using
HP ColorPRO and ColorLok®
technologies deliver outstanding
image quality across a wide range ofprinting applications.
Offering brighter colors, bolder blacks,
and sharper lines on both uncoatedand coated media, paper with thistechnology has been designed together
with Original HP inks, HP presses,and HP PageWide printers to achieve
industry-leading performance.
Through the ColorPRO Technology
licensing program, HP is helping toraise standards across the paperindustry by requiring stringent
sustainability standards from thepaper producers who license thesetechnologies from us.
Learn more

HP Sustainable
Impact Report

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FORESTS | RESPONSIBLY SOURCING HP PAPER AND PACKAGING

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

Our recently updated media locators are designed
to help customers procure substrates tested andapproved for use with HP Indigo and HP PageWidepresses, such as paper with FSC® certification(which represents more than 95% of fiber-based
media for those presses) and other environmentally
preferable attributes.
We work with WWF’s Forests Forward program, FSC,
and our suppliers to continually improve our programs
related to the sourcing of virgin fiber and to increase
the amount of certified fiber in our products andpackaging. We periodically analyze our supply chain tounderstand areas of specific risk (such as ecosystemvulnerability) and create tailored strategies asneeded. HP reports progress annually to WWF’s
Forests Forward and CDP’s Forests program.
See HP’s Role in Restoring, Protecting, andResponsibly Managing Forests for additional
information about our approach.

Appendix93%

of fiber in HP-brand paper, by weight,
was FSC-certified154 or from controlled
sources in 2023

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Impact Report

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HP-brand paper and paper-based
packaging impacts*(tonnes)
2021

2022

2023

HP printer and copierpaper sold

193,900

173,200

172,200

Paper-based
packaging for homeand office printersand supplies, PCs, anddisplays

139,900

133,300

120,400

Certified fiber

227,800

212,500

198,200

Recycled fiber

105,700

93,50093,000* All HP-brand paper is derived from certified sources; paperbased packaging for PCs, displays, home and office print, andsupplies is reported by suppliers as recycled or certified, witha minimum of 97% by volume verified by HP. Packaging is thebox that comes with the product and all paper-based materials
inside the box. Packaging for commercial, industrial, and 3D
printing products, scanners, personal systems accessories, andspare parts is not included.

FORESTS | PROTECTING, MANAGING, AND RESTORING FORESTS

Protecting, managing, and restoring forests
Introduction
Sustainable Impact
Climate Action

Our ambitious vision for forests extends tothe impact on forests from paper producedby other brands that is used in HP products.
We are partnering closely with NGOs like WWF,
Conservation International, and the Arbor Day
Foundation on projects around the globe that help
forests. These projects encompass:

Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix• Forest protection: Diverse approaches tostop deforestation through policymaking andmarket-driven mechanisms• Forest management: Implementing better forest
management practices for specific functions like
conserving biodiversity and ecosystems• Forest restoration: Working with local communities
and partners to regain the ecological functionality offorests and enhance human wellbeing
Our partnership with WWF is one of the industry’s
first to address forest impacts beyond our own
supply chain. WWF also maintains an advisory role inHP’s SFC.
To deliver long-lasting and sustainable impacts forbiodiversity, nature, and climate, WWF is partneringwith local NGOs, government agencies, communities,businesses, and other local stakeholders during
planning and implementation of conservationinterventions in critical forest landscapes aroundthe globe:

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068 hp.com/sustainableimpact• China: In nine provinces across the country, withsupport from HP, WWF is engaging with forest farms
to improve plantation and forest management witha focus on high–conservation value forests. This
includes helping farms pursue FSC® certification.
In 2023, 28,345 hectares of forest were given FSC
certification.155 We are also supporting work to
restore 25 hectares of forest habitat for Asianelephants in Yunnan province.
• Brazil: HP and WWF continued our efforts in the
country’s Atlantic Forest to restore 556 hectares
since the beginning of the project. One hundred
forty-eight hectares were put under restoration
during 2023.
• Australia: Through our collaboration, WWF is working
to improve forest management of 20,000 hectares
in New South Wales, reduce deforestation in
Queensland, and restore 600 hectares of degraded
forests in the eastern part of the country.
• Peru: WWF is working to improve forest managementof 60,000 hectares and restore 200 hectares offorest cover to increase the connectivity of jaguar
habitat in the Madre de Dios region.
In all these landscapes, conservation efforts are
regularly monitored to ensure they are generating
the intended impacts at a meaningful scale. In theinitial stages of implementation, these efforts havealready created jobs, established seed banks andnurseries, and engaged families, communities, andnew businesses.

In 2023, in collaboration with our other NGO partners,
we also achieved the following progress:• Arbor Day Foundation: Through our collaboration
with the Arbor Day Foundation, we planted
over 1.5 million trees during the year, focusing
on landscapes in great need of preservation
and restoration. We prioritize several factors inproject selection, including biomass targets, theFoundation’s Forest Priority Index (which considers
climate, community, and biodiversity benefits),
key geographies for both partners, investments
in tribal-owned lands, and a project’s ability toscale. In 2023, over one million trees were planted
in seven projects in the American Southeast,
including restoring critically endangered longleaf
pine ecosystems. A further 380,000 trees wereplanted in four projects in the American Pacific West,reforesting lands devastated by wildfires that will notnaturally regenerate.
• Conservation International: We continued tosupport Conservation International initiatives
focused on protecting forest areas alongside local
communities in the Amazon. HP and Conservation
International have developed a portfolio of forestprotection and -restoration projects to compensate
for a portion of the land associated with the useof paper in HP products and print services. During2023, work commenced on the Panará Indigenous
Land Protection project, with Conservation
International representatives meeting criticalstakeholders to determine the right management
plan and field assessments.

FOCUS

Countering
deforestation inIndonesia
In partnership with Hemmersbach,an HP customer support global field
services supplier, we launched the
One Million Trees Reforestation Projectin Indonesia in 2020. The initiative isdesigned to counter the destructionof the country’s Way Kambas National
Park, which has suffered from poaching
and human-caused fires. The on-site
Hemmersbach team, which is working
alongside about 50 vulnerable local
people, intends to restore 310 hectaresof forest land. As of December 2023,
they have planted 868,000 trees.
Beyond the carbon benefits, many
animal species have been recorded
returning to or already using thearea, including over 50 types of birds.
Multiple traces (such as footprints)
have also been observed of thecritically endangered Sumatran tiger.

FORESTS | INFLUENCING INDUSTRY PARTNERS TO INSPIRE FOREST POSITIVE ACTION

Influencing industry partners to inspire forest positive action
Introduction
Sustainable Impact
Climate Action
Our mission

The HP SFC brings paper manufacturers
together in a single consortium to shareresearch, support one another’s efforts,
and report progress.
Each SFC company is committed to responsible
sourcing and supply chains, and shares data on thevolume of sustainable materials in its operations.

Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

We have learned though our work with our climate andforest advisors that scale is critical to lasting positive
impact. As part of our Forest Positive framework,
we work within the printing and paper industries toinfluence partners and foster change at scale.
HP SFC partners include Domtar, New Leaf Paper,
Chenming Paper, Sylvamo, Mondi, Felix Schoeller,
and Lenzing Papier. Environmental NGOs Arbor Day
Foundation and WWF play an advisory role to provide
data, expertise, and guidance.

Reforestation ismore complicatedthan people think
Responsible reforestation is not as
simple as planting any tree, anywhere.
Achieving long-lasting, healthy
ecosystems depends on selecting
trees that will thrive in a warming worldand support local wildlife, while also
securing the long-term engagement
and support of local communities.
To address this important agenda,
we forge impactful partnerships withenvironmental organizations including
WWF, Arbor Day Foundation, andConservation International.
Learn more

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Workers with the Arbor Day Foundation plant longleaf pine saplingsin the Florida Panhandle’s Econfina Creek Water Management Area.

Introduction
Sustainable Impact
Climate Action

Environmental
management

Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity

Supply chain
Our production and nonproduction suppliers
are essential partners as we work to drive
net zero carbon and improved resource
efficiency throughout the value chain.
For more than a decade, we have worked closely with our
suppliers to improve their environmental programs andreport progress transparently. Our focus areas include
GHG emissions and energy use, water withdrawal, andwaste generation.

HP’s vision to become the most sustainable
and just technology company guides ourefforts to reduce environmental impacts
across the value chain. Our policies andmanagement systems are designed inaccordance with global standards, andprovide our employees and supply chain
partners the guidance to drive ongoing
improvement.

We were the first IT company to disclose a list of our
suppliers. Our supplier list includes the names andlocations of the production suppliers that represent 95%
of our manufacturing spend.
We request that 98% of our production suppliers (byspend), as well as strategic nonproduction suppliers,
disclose key qualitative and quantitative environmental
management information and impacts through our CDP
Supply Chain membership. This includes GHG emissions
and goals, total and renewable energy use, water
withdrawal, climate and water risks, and governance.

Appendix

Our Supplier Sustainability Requirements outline our
expectations for contracted suppliers. These include ourSupplier Code of Conduct and GSE.

In this section
Supply chain
HP operations

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Climate change risk management
and strategy

We engage with the RBA to continually strengthen its
industry-wide Code of Conduct and raise expectations
throughout IT company supply chains. This includes
collaborating on the development of the latest revisionof the RBA Code of Conduct, published in January 2024.
The updated version includes requirements to set goals
for and publicly report progress toward absolute Scope
1 and Scope 2 GHG emissions reduction, and to publicly
report on significant Scope 3 emission categories. It
also includes new requirements related to the tracking
and documenting of hazardous and nonhazardous
waste data.

Aligned with HP’s objectives to drive ongoing
improvement, the SCoC contains provisions related
to environmental permits, environmental reporting,pollution prevention, waste reduction, hazardous
substances, water management, air emissions, andenergy and GHG emissions reduction. The SCoC is
enforced through the RBA Validated Assessment
Program and HP’s assurance/audit program,and requires suppliers (and their suppliers) toacknowledge and implement it.
Priority suppliers that assemble our products or makecommodities with higher potential for environmental
impacts are subject to additional requirements
through HP’s Supplier Sustainable Impact Scorecard.
These requirements include publishing a GRI-basedsustainability report; setting science-based GHG
emissions–reduction targets validated by the SBTi;
third-party verification of GHG emissions; water
stewardship; and transparency on environmental
risks, management, and progress on impacts such as
GHG emissions, energy and renewable energy use,
and water withdrawal. This Scorecard is incorporated
into our procurement management process, andenvironmental performance is part of regularbusiness reviews.

ENVIRONMENTAL MANAGEMENT | SUPPLY CHAIN

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

To understand and manage our impacts, we calculate
supply chain GHG emissions and water withdrawal in
two ways:• In the supply chain sections of the report, we
include data reported by our first-tier production
suppliers, product transportation suppliers, andnonproduction suppliers. This data reflects thevolume of HP’s business with each organization.
Through engagement with suppliers, we canbetter understand and influence improvements inperformance year over year.
• The supply chain–related data included in our
carbon footprint and water footprint is derived
from product LCA–based estimates. This analysis isintended to provide as complete an understanding
as possible of impacts across the multiple levels of
our supply chain, from materials extraction throughmanufacturing and product use, as well as retail andstorage. These calculations use a combination of
HP-specific and industry methods and data.
In 2023, we determined that 96% of HP first-tierproduction suppliers, by spend,156 had environmental
management system (EMS) certification, such as ISO
14001, for manufacturing sites. Our SCoC requires
our suppliers to have an effective EMS for these sites,
regardless of third-party certification, and we audit
suppliers to this standard.

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FOCUS

Supply chaintransparency
The Corporate Information Transparency
Index, developed by the Institute of Public &Environmental Affairs (IPE) and the Natural
Resources Defense Council, evaluates theenvironmental practices of global brands’
supply chains in China. In 2023, HP ranked
11th among 69 global IT companies, and was
46th of 740 brands assessed overall. On
the Corporate Climate Action Transparency
Index, developed by IPE and CDP, HP ranked
10th among global IT companies and 40th of
more than 1,500 brands assessed overall.
During 2023, we cross-checked supplier sites
representing 95% of our spend against IPE’s
public database of environmental violations.
First-tier manufacturing suppliers in China
also provide information about sub-tiersupplier compliance with local environmental
laws. This review of over 1,100 sub-tiersuppliers against IPE’s public database ofenvironmental violations identified 97 issues
in 2023. Of these, 62 had been corrected asof February 2024, and we continue working
with the relevant first-tier suppliers andIPE to assess, address, and resolve theremaining issues.

ENVIRONMENTAL MANAGEMENT | SUPPLY CHAIN

FOCUS
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Driving sustainability standards
among suppliers
In 2021, we launched the HP Customer
Support (CS) Supplier Pledge to boost
sustainability standards among
our CS suppliers around the world.
Through 2023, we have onboarded
48 of our primary CS suppliers, witheach company signing the Pledge
and committing to nine protocols in
the areas of Climate Action, Human
Rights, and Digital Equity. During April
2024, we recognized top performers
through the first Supplier Pledge Impact
Award Ceremony.
The Pledge supports progress toward
our 2030 climate and circular economy
goals and includes existing componentsof our supplier program such as:

2023• Submitting environmental
transparency reporting to CDP Climate
Change annually• Setting science-based GHG emissions–
reduction targets, including at least a
50% reduction in absolute Scope 1 and 2
emissions by 2030
• Training employees on the HP RBA
Supplier Code of Conduct
The Pledge also sets additional
expectations, including:• Applying circular economy principles,
including by using programs such as
HP Planet Partners and HP Device
Recovery Service• Developing and communicating
ambitions that align with HP’s culture,equity, and diversity goals

HP-Poly's facility in Tijuana, Mexico.

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ENVIRONMENTAL MANAGEMENT | HP OPERATIONS

HP operations
HP owns and leases facilities aroundthe world.

Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Our Environmental, Health and Safety (EHS) Policy(now available in Chinese, Korean, and Spanish)
and EHS management system (applying to all
HP employees and contractors and all operationalsites) help us manage our environmental impact,
improve worker safety, verify progress toward ourEHS goals and adherence to internal standards, anddocument compliance with all applicable laws andregulations. We investigate all allegations that ourfacilities are failing to comply with applicable laws, andtake corrective action when needed.
We perform annual risk assessments at all of ourchemical-intensive and manufacturing sites. In 2023,
on-site visits resumed for all our audits, following
disruption due to the pandemic. Management
reviews the findings of all audits; any deficiencies are
identified and action plans are developed.

About our operational data
All environmental data reported in this section refers
to HP operations through October 31, 2023. At thattime, we owned or leased 216 sites in 57 countries.
From invoices and other documents, HP directly
tracked data for 2023 representing approximately 97%
of total electricity use, 90% of total natural gas use,
94% of total water withdrawal, 67% of nonhazardous
waste, and 100% of total hazardous waste.

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Management system
HP’s EHS management system aligns with theAmerican National Standards Institute Z10 and
ISO 14001 standards to drive environmental
improvements. With a core operating principle ofplan–do–check–act, we have established procedures
for reviewing, modifying, and incorporating workplaceenvironmental hazards processes into our EHS
management system.
To continually develop our global EHS management
system, we engage with and seek input from safety
professionals, management teams, and partners
across HP. We employ and train professionals tomanage, monitor, and maintain our systems, with a
responsibility to ensure they operate with minimal
environmental impact. When an HP work–related
health and safety incident occurs, supervisors are
required to identify the root cause, develop andimplement corrective action plans, and track solutions
to completion. Employees receive guidance to identify
and report hazards, and channels exist to reporthazards outside their immediate control, for action byfacility teams.
We regularly measure our environmental
performance and challenge ourselves when making
annual improvement plans. All locations must
proactively implement company-wide health andsafety standards. Any new equipment and chemicals,along with any changes to the work environment, arereviewed for safety and environmental issues, and any
issues are addressed accordingly.

All HP facilities have assigned technical EHS
personnel, and our global EHS team provides
guidance and oversight. We ensure our employees
feel able to remove themselves from situations they
believe are unsafe. Joint management–worker healthand safety committees exist in some locations, andwe regularly discuss relevant policies, processes, andregulatory compliance with employees.
When feasible, we pursue environmental management
certifications at HP-owned and leased facilities
worldwide. As of the end of 2023, 20 facilities,
including all HP manufacturing sites, were certified to

ISO 14001:2015 (the most recent version), with
16 as part of our global ISO 14001 certificate. Twelve
facilities, including 50% of HP manufacturing sites,
were certified to ISO 45001:2018 for occupational
health and safety.
In 2023, about 2,200 employees and agency
contractors took part in 20 instructor-led courses andcompleted approximately 23,000 sessions of webbased EHS training courses. Our training includes
information about general workplace issues, as well
as targeted information for specific roles.

ENVIRONMENTAL MANAGEMENT | HP OPERATIONSGreen buildings and facilities

Introduction
Sustainable Impact
Climate Action
Our mission

When feasible, we also pursue green building
certifications at HP-owned and leased facilities.
As of October 31, 2023:• Thirteen sites globally had achieved Leadershipin Energy and Environmental Design (LEED®)
certifications for buildings, including 11 at the Goldlevel or above.157

Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity• Three sites had achieved BREEAM (Building
Research Establishment Environmental Assessment
Method) certifications for building, including twoat the Excellent level.158• One location had achieved SITES certification forsustainable landscape.
• One site had achieved TRUE certification for
waste diversion.

Appendix

All new build-outs seek to meet the standard of LEED
v4 Gold and/or a local equivalent (such as BREEAM).
In support of these objectives, HP has developed
the HP Green and Smart Construction Playbook
for project managers, which provides guidance on
key principles such as energy use, indoor air quality,
water withdrawal, and waste recycling. We also factor
environmental considerations into decisions to lease
new sites, asking prospective landlords, through the
HP Energy and Sustainability Survey, about features
such as LEED certification, renewable energy, EVcharging stations, and water efficiency.

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HP's facility in Singapore.

Culture of environmental
responsibility
Our employees worldwide make a vital contribution
to improving our environmental performance, andemployee engagement initiatives enable HP’s global
workforce to directly support our Sustainable Impact
goals and vision.
For Earth Day 2023, in April we featured 11 employees
who champion action for people and planet. One is a
cycling advocate who has campaigned for 14 years
for a bridge—expected to open in 2024—that will makeit easier and safer for our employees in Barcelona,
Spain, to cycle to work. In Nigeria, two employees
have led HP LIFE courses, wellness challenges, andmentoring programs across their region.

In the United States, we also held employee
engagement events focused on zero waste at oursites in Corvallis, Oregon; San Diego, California; andSpring, Texas. These one-day events encouraged
employees to correctly segregate waste to reducecross-contamination of recyclables. This included
deploying refreshed signage and sharing site-specificexamples of common contaminants.
In 2023, HP employees at more than 20 sites globally
participated in the company’s annual Shoreline
Cleanup. Employees collected trash from ocean
coastlines, river fronts, and lakeside beaches
around the world in our largest yearly sustainability
volunteering campaign at HP.
In 2023, we also rolled out our “Bring your own cup”
initiative to our Penang and Kuala Lumpur offices
in Malaysia. We estimate that this will keep nearly
6 tonnes of paper cups annually from reaching landfill.

20

sites around the world took part inHP’s annual Shoreline Cleanup in 2023

ENVIRONMENTAL MANAGEMENT | CATALYZING EDUCATION AND ACTION THROUGH CLIMATE FRESKSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management

Catalyzing education
and action throughClimate Fresk

Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

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In 2022, a group of our employees
introduced Climate Fresk to HP in
France. This three-hour collaborative
climate education workshop, rooted inscience from the Intergovernmental
Panel on Climate Change, aims at
improving understanding of the complex
systemic nature of climate change andinspiring action at both personal andprofessional levels.

Through 2023, the initiative has reachedabout 2,200 HP employees at multiple
HP sites, with the support of more than
100 trained HP volunteer facilitators
who deploy the workshop to theircolleagues. This is just the beginning ofa more ambitious journey, as the teamintends to reach the majority of HP’s
employees, including leadership teams,
as well as suppliers, customers, andchannel partners.

ENVIRONMENTAL MANAGEMENT | CLIMATE CHANGE RISK MANAGEMENT AND STRATEGYClimate change risk management and strategy
Introduction
Sustainable Impact
Climate Action
Our mission
Our goals
CarbonWater
Circularity
Forests
Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix2023

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The management of climate-related risks
and opportunities is of growing importanceto HP and its stakeholders, including
governments. As such, HP describes its
management of climate-related risks andopportunities via its submissions underrelevant law.
Beginning in 2023, HP Inc. UK Ltd. is subject to the
UK government’s The Companies (Strategic Report)(Climate-related Financial Disclosure) Regulations
2022, which adopt the Task Force on Climate-related
Financial Disclosures recommendations as the basis
for implementing climate-related financial disclosuresacross the UK economy. HP’s enterprise-widestatement on the management of climate-relatedrisks and opportunities for 2023 is included in the NonFinancial and Sustainability Information Statement in
the Strategic Report for HP Inc. UK Ltd.

CLIMATE ACTION | DATA

Data
Carbon footprint (Scopes 1–3)*

Introduction

Carbon footprint (Scopes 1–3)*

Sustainable Impact
GHG emissions from operations (Scope 1 and 2)** (tonnes CO2e)

Climate Action
Our mission
Our goals
CarbonCircularity

2022

2023

151,500

146,400

Perfluorocarbons (PFCs)

Americas39,00037,70042,400Americas

Europe, Middle East, and Africa

47,30037,00029,900Europe, Middle East, and Africa

Asia Pacific and Japan

73,20076,80074,100

2.5

2.4

2.7

GHG emissions intensity (Scope 1 and 2)*** (tonnes CO2e/US$ million of
net revenue)

Water

2021
159,500

Forests

GHG emissions by scope (tonnes CO2e)

Environmental management

Scope 1

Data

Scope 1 emissions, by region

Asia Pacific and Japan

4,300

0

0
0
46,600

Nitrous oxide (N2O)

0

100

100

Methane (CH4)

0

0

0

110,800

104,700

94,300

Scope 2 (market-based method)†††48,70046,80052,100

Scope 2 emissions, by region

37,50042,100Americas

Digital Equity and Philanthropy

9,200

8,800

9,000

Europe, Middle East, and Africa

700

600

1,000

Asia Pacific and Japan
Scope 1 emissions, by type

200

200

300

38,10028,20020,900Asia Pacific and Japan

72,50076,30073,100

Scope 2 emissions, by type

110,800

104,700

94,300110,100

104,000

94,000

200

200

300

Purchased electricity for operations

Natural gas

22,70021,60025,600Americas20,70019,80023,600Americas

Europe, Middle East, and Africa

1,700

1,400

1,300

Europe, Middle East, and Africa

38,10028,20020,900Asia Pacific and Japan

300

400

700

Asia Pacific and Japan

71,80075,60072,800

300

100

100

700

600

300

100

100

100

0

0

0

0

100

0

Europe, Middle East, and Africa

200

0

0

Asia Pacific and Japan

Diesel/gas/oil/liquefied petroleum gas (LPG)****
Americas
Europe, Middle East, and Africa
Asia Pacific and Japan

20,10020,10020,900Americas14,30013,40013,800Europe, Middle East, and Africa

5,600

6,500

6,900

200

200

200

1,900

1,000

1,100

0

100

300

1,900

900

800

0

0

0

Transportation fleet†

Asia Pacific and Japan
Refrigerants (hydrofluorocarbons (HFCs))††

Americas
Europe, Middle East, and Africa
Asia Pacific and Japan077 hp.com/sustainableimpact

4,200

0

0

38,800HP Sustainable
Impact Report

3,700

41,500Europe, Middle East, and Africa

2023

2023
4,300

0

Americas

Appendix

2022
4,200

43,100Carbon dioxide (CO2)

Human Rights

Integrity

2021
3,700

District cooling and heating (purchased) for operations
Americas

0

0

0

700

600

300

CLIMATE ACTION | DATA*

Carbon footprint (Scopes 1–3)*

Introduction
Sustainable Impact

2021

2022

2023

GHG emissions by scope (tonnes CO2e)
Scope 2 (location-based method)

Climate Action
Our mission

198,200

196,300

193,300

Our goals

Scope 2 emissions, by region
Americas55,60057,30063,700CarbonEurope, Middle East, and Africa

44,70040,60036,200

Water

Asia Pacific and Japan

97,90098,30093,400

Scope 2 emissions, by type198,200

196,300

193,300

197,500

195,600

193,000

Circularity
Forests

Purchased electricity for operations

Environmental management

Americas55,60057,30063,700

Data

Europe, Middle East, and Africa

44,70040,60036,200Asia Pacific and Japan

97,20097,70093,100

700

600

300

Americas000Europe, Middle East, and Africa

0

0

0

700

600

300

Scope 3^24,980,000

21,784,000

19,618,000

Materials extraction through manufacturing (category 1; also see Carbon:
Supply chain)

15,068,000

13,027,000

11,856,000

Capital goods (category 2)

55,000114,000

29,000

Upstream energy production (category 3)^^53,00052,00053,000Transportation (categories 4 and 9; also see Product transportation)^^^589,100

476,000

542,000

1,000

1,000

1,000

Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

District cooling and heating (purchased steam) for operations

Asia Pacific and Japan

Waste generated in operations (category 5)
Business travel (category 6)

3,000

15,00032,000140,000

88,00097,000

Upstream leased assets (category 8)

N/A

N/A

N/A

Processing of sold products (category 10)

N/A

N/A

N/A

Product energy use (category 11)

8,706,000

7,670,000

6,656,000

Product end of service (category 12)

346,000

318,000

323,000

17,00022,00029,000

N/A

N/A

N/A

De minimis

De minimis

De minimis‡

Employee commuting (category 7)‡‡‡‡‡

Buildings leased to others (category 13)
Franchises (category 14)
Investments (category 15)

‡‡‡‡

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To calculate Scope 1, Scope 2, and Scope 3 emissions, HP has followed the principles outlined in the Greenhouse Gas Protocol.
Additional details on calculations and methodology can be found in the HP Carbon accounting manual. Scope 1 GHG emissions
include CO2, CH4, N2O, HFCs, and PFCs. No biogenic emissions are present in this category. Scope 2 GHG emissions include CO2,
CH4, and N2O. No biogenic emissions are present in this category. For Scope 3 GHG emissions:• Materials extraction through manufacturing (category 1), Transportation (categories 4 and 9), Product use (category 11), andProduct end of service (category 12) include CO2, CH4, N2O, HFCs, PFCs, SF6, and NF3, and represented approximately 99% of our
Scope 3 emissions in 2023. Biogenic emissions are present and captured in the paper emissions factor of HP paper manufactured(category 1).
• Capital goods (category 2) includes CO2, CH4, N2O, and HFCs, and represented 0.2% of our Scope 3 emissions in 2023.
• Upstream energy production (category 3), Waste generated in operations (category 5), and Business travel (category 6) include
CO2, CH4, and N2O, and represented 0.4% of our Scope 3 emissions in 2023.
• Employee commuting (category 7), Buildings leased to others (category 13), and Investments (category 15) include CO2, andrepresented 0.6% of our Scope 3 emissions in 2023.
• Upstream leased assets (category 8), Processing of sold products (category 10), and Franchises (category 14) are not applicableto HP.
In some cases, segments do not add up to total due to rounding.
** Total includes HP’s reported values for Scope 1 and Scope 2 market-based method emissions in table.
*** Emissions-intensity values were calculated using HP’s annual revenue as characterized in financial reporting and Scope 1 andScope 2 GHG emissions.
**** HP does not estimate or extrapolate diesel use for nonreporting sites.
†
CO2e emissions associated with CH4 and N2O account for less than 1% of total CO2e emissions in this category.
††
HP collects all refrigerant consumption data from local facility maintenance teams company-wide, directly accounting for facilities’
refrigerant leakage and use and avoiding the need for extrapolation. We use various tools and sources for global warming potential
and ozone-depletion values, including the Greenhouse Gas Protocol’s GHG Emissions from Refrigeration and Air Conditioning tool,
IPCC Second Assessment Report (1995).
†††
Data in this section uses the market-based method. Due to the availability and feasibility of acquiring the data, the company only
obtained utility-specific emission factors for its sites in Glasgow, UK; Geneva, Switzerland; Hong Kong; and Palo Alto, San Diego,
and San Bernardino, California; Indianapolis, Indiana; Albuquerque, New Mexico; Sandston, Virginia; and Socorro, Texas, in the
United States.
^
See Methodological updates.
^^ Scope 2 GHG emissions used to calculate this category were determined using the location-based method.
^^^ This product transportation data is based on LCA-based estimates. It uses a combination of HP-specific and industry data, andincludes additional upstream and downstream transportation related to our products. This data may differ from data reported byproduct transportation suppliers that HP contracts to deliver our products, as presented in Product transportation and Supply chain
environmental impact.
‡
HP’s global travel agency provides values that take into account the type of aircraft, passenger load, cabin class, and miles
traveled for each ticketed trip. This data also includes rail travel carriers and distance traveled. Although these values fall below ourquantitative reporting threshold of 0.25% of total Scope 3 emissions and could be reported as de minimis, we choose to report thiscategory due to our ability to directly track this data, our level of influence over these emissions, and stakeholder expectations inthis category.
‡‡
All facilities are accounted for in Scope 1 and 2. Leased furniture and equipment are included in Capital goods (category 2).
‡‡‡
Scope 3 emissions from inkjet and LaserJet printers that HP manufactures for sale and service by other original equipment
manufacturers are excluded from our carbon footprint. Scope 1 and 2 emissions from the manufacturing of these printers at HPoperated facilities are captured in the Scope 1 and 2 data reported in this year’s report.
‡‡‡‡
De minimis values are less than 0.25% of total Scope 3 emissions.

CLIMATE ACTION | DATA

Introduction
Sustainable Impact
Climate Action

Water footprint*(cubic meters)

Our mission

2021

2022

2023

Our goals

Water consumption in HP supply chain—direct use in operations**

20,200,000

19,600,000

17,500,000

CarbonWater consumption in HP supply chain associated with the generationof electricity

43,000,000

42,700,000

36,800,000

Water
Circularity

Water withdrawal in HP operations

2,556,000

2,227,000

2,235,000

Forests

Water withdrawal associated with the generation of electricity used in
HP operations

2,100,000

2,100,000

2,100,000

Water consumption associated with the generation of electricity used by
HP products***

94,200,000

89,600,000

62,100,000

Environmental management
Data
Human Rights*

Digital Equity and Philanthropy**

Integrity
Appendix

***

2023

HP Sustainable
Impact Report079 hp.com/sustainableimpact

Methodological updates to improve the accuracy of our carbon footprint calculations also impacted calculations in the Water
consumption associated with the generation of electricity used by HP products category. Data for 2020 and 2021 are restated. See
Carbon footprint for detail. Additional details on calculations and methodology can be found in the HP Water accounting manual.
This metric reports the amount of water consumed by HP’s multi-tier supply chain, and not the amount withdrawn by first-tiersuppliers as reported in the Water: Supply chain section. Because water withdrawn can also be returned, water consumption isinherently lower.
Indirect water consumption from inkjet and LaserJet printers that HP manufactures for sale and service by other original equipment
manufacturers is excluded from our water footprint. Water consumption from the manufacturing of these printers at HP-operated
facilities is captured in the direct water consumption data reported in this year’s report.

CLIMATE ACTION | DATA***

Supply chain environmental impact*

Introduction
Sustainable Impact

First-tier production supplier and product transportation–
related GHG emissions intensity**, *** (tonnes CO2e/US$
million of HP net revenue)

Climate Action
Our mission
Our goals

2020

2021

2022

2023

73.7

71.0

68.6

Δ

GHG emissions

CarbonProduction supplier GHG emissions**** (tonnes CO2e)

Water
Circularity
Forests

Scope 1 and Scope 2 emissions***

2,700,000

2,400,000

2,900,000

Δ

Scope 3 emissions***, †17,500,000

22,200,000

12,900,000

Δ

95%

92%

95%

Δ

1,510,000

1,620,000

1,280,000

960,000

Environmental management

Production suppliers with GHG emissions reduction–
related goals (% of spend)

Data

Product transportation GHG emissions†† (tonnes CO2e)

Human Rights

Road (includes rail)

160,000

260,000

150,000

140,000

Digital Equity and Philanthropy

Ocean

100,000

90,00090,00080,000Air

1,250,000

1,270,000

1,040,000

740,000

140,000

105,000

294,000

Δ

114,000

Δ

Integrity

Nonproduction supplier GHG Emissions***** (tonnes CO2e)

Appendix

Scope 1 and 2 GHG emissions***
Scope 3 GHG emissions†††
Energy use
Production supplier energy use†††† (MWh)6,000,000

5,400,000

7,200,000

Δ

Production supplier renewable energy use (percentage of
total energy use)

26%

28%

28%

Δ

Production suppliers that reported using renewableenergy*** (percentage of spend)

77%

84%

93%

Δ

36,000,000

30,000,000

39,000,000

Δ

94%

94%

83%

Δ

Production supplier nonhazardous waste generation***, ^^(tonnes)

126,000

117,000

160,000

Δ

Production supplier hazardous waste generation***, ^^(tonnes)

46,00054,00070,000

Δ

76%

69%

79%

Δ

Water
Production supplier water withdrawal for use***, ^(cubic meters)
Production suppliers with water-related goals (% of spend)
Waste

2023

HP Sustainable
Impact Report

080 hp.com/sustainableimpact

Production suppliers with waste-related goals (% of spend)

In some cases, data from prior years is updated to reflect improved data—for example, revised supplier information.
Intensity is calculated as the portion of first-tier production and product transportation suppliers’ reported GHG emissions
attributable to HP divided by HP’s annual revenue. This method normalizes performance based on business productivity. Intensity
is reported as a three-year rolling average to decrease the impact of variance year over year and highlight longer-term trends.
Production supplier GHG emissions include Scope 1 and Scope 2.
*** Variation in this data reflects both changes in actual performance and inconsistency in reporting practices.
**** Emissions are calculated based on suppliers’ reported emissions and their dollar volume of HP business compared to their total
revenue. The majority of these companies report on a calendar-year basis. Data reported here reflects extrapolation to 100% of firsttier production suppliers. Data collected for 2022 represented 95% of HP production spend. The WRI defines Scope 1, 2, and 3 GHG
emissions in its Greenhouse Gas Protocol. This data differs from the product LCA–based estimates for materials extraction throughmanufacturing presented in Carbon footprint, which are based on a different calculation methodology and use a combination of HPspecific and industry data.
***** Emissions are calculated based on suppliers’ reported emissions and their dollar volume of HP business compared to their total
revenue. The majority of these companies report on a calendar-year basis.
Δ This data is based on supplier reporting to CDP and other platforms. As a result, this data is not available for the most recent
reporting year at the time of publication.
†
Suppliers may not report all Scope 3 categories. The number of categories reported by suppliers and the completeness of reporting
varies year to year. We encourage suppliers to measure and report Scope 3 categories that are significant to their supply chains,such as Category 1 (Materials extraction through manufacturing), Categories 4 and 9 (Transportation), and others.
††
The figures for product transportation GHG emissions are based on data reported by product transportation suppliers that
HP contracted to deliver products. They may differ from the product LCA–based estimates presented in Carbon footprint, which are
based on a different calculation methodology, use a combination of HP-specific and industry data, and include additional upstream
and downstream transportation related to the company’s products.
†††
Suppliers may not report all Scope 3 categories. The number of categories reported by suppliers and the completeness of reporting
varies. We encourage suppliers to measure and report Scope 3 categories that are significant to their supply chains, such as
Category 1 (Materials extraction through manufacturing), Categories 4 and 9 (Transportation), and others. Data not reported prior
to 2022.
††††
Total energy includes purchased energy (electricity, etc.) and generated energy (fuel use, etc.). Energy use data is calculated basedon suppliers’ reported energy use and their dollar volume of HP business compared to their total revenue. Data reported here reflects
extrapolation to 100% of first-tier production suppliers. Data collected for 2022 represented 94% of HP production spend.
^
This metric reports the amount of water withdrawn by suppliers, not the amount consumed by our multi-tier supply chain as reported
in our water footprint. Because water withdrawn can also be returned, this footprint is inherently larger. Refers to first-tier suppliers
for manufacturing, materials, and components. Withdrawal is estimated based on suppliers’ reported water withdrawal and theirdollar volume of HP business compared to their total revenue. The majority of these companies report on a calendar-year basis.
Data reported here reflects extrapolation to 100% of first-tier production suppliers. Data collected for 2022 represented 94% of
HP production spend.
^^ Waste data is estimated based on suppliers’ waste data and their dollar volume of HP business compared to their total revenue.
The majority of these companies report on a calendar-year basis. Data reported here reflects extrapolation to 100% of first-tierproduction suppliers. Data collected for 2022 represented 89% of HP production spend for nonhazardous waste and 79% forhazardous waste.

CLIMATE ACTION | DATA

HP operations* (also see Carbon footprint)

HP operations* (also see Carbon footprint)

Introduction

2021

Sustainable Impact
Climate Action

2022

2023

Energy use (MWh)Our goals

Energy intensity** (MWh/US$ million of net revenue)

CarbonDirect energy use in operations (corresponds to Scope 1 emissions) (MWh)Water

Natural gas

2022

2023

2,556,000

2,227,000

2,235,000

1,132,000

944,000

934,000

Water

Energy use

Our mission

2021

Water withdrawal, by region (cubic meters)

697,058

696,349

729,832

11.0

11.1

13.6

202,750

202,262230,047

Europe, Middle East, and Africa

163,000

118,000

114,000

125,111

118,950

141,655

Asia Pacific and Japan

1,262,000

1,164,000

1,186,000

2,556,000

2,227,000

2,235,000

2,232,000

1,945,000

1,999,000

Americas

Circularity

Americas114,019

109,001130,349

Forests

Europe, Middle East, and Africa

9,632

7,853

7,241

Municipal water

Environmental management

Asia Pacific and Japan

1,460

2,096

4,064

Wastewater from another organization

310,000

279,000

233,000

Renewable (generated on-site)

1,440

1,376

2,679

Surface water (rainwater)

1,000

2,000

2,000

Groundwater (well water)

Data

Water withdrawal, by source†† (cubic meters)†††(NEWater)

Human Rights

Diesel/gas/oil/LPG***

1,372

383

420

13,000

1,000

1,000

Digital Equity and Philanthropy

Transportation fleet—gasoline

52,022

46,48948,004

Reused treated sewage treatment plant water^ (cubic meters)

0

0

0

Transportation fleet—diesel

22,80425,38925,906

SeawaterΔ

00Transportation fleet—jet fuel

Δ

9,676

11,381

Produced water

Δ

0

0

494,308

494,086

499,785Δ

238,000

282,000

491,272

491,272498,576

Municipal waterΔ237,000

281,000

Americas195,891

194,131215,283

Wastewater from another organization

Δ

0

0

Europe, Middle East, and Africa

108,322104,262

96,644

Surface water (rainwater)

Δ

0

0

Asia Pacific and Japan

187,059

192,878

186,648

Groundwater (well water)

Δ

1,000

1,000

261,196269,209290,610

Reused treated sewage treatment plant water^ (cubic meters)

Δ

0

0

Integrity
Appendix

Indirect energy use (corresponds to Scope 2 emissions) (MWh)Electricity (purchased)

Voluntary purchases of renewable energy†

0

0

0

Seawater

Δ

0

0

0

0

Produced water

Δ

0

0

District cooling and heating (purchased)

3,036

2,815

1,208

Δ

2,225,000

2,235,000

0

0

0

Δ

2,225,000

2,235,000

Europe, Middle East, and Africa
Asia Pacific and Japan081 hp.com/sustainableimpact(NEWater)

1,417

Americas

HP Sustainable
Impact Report†††

Supplier-specific renewable energy

Voluntary purchases of no-/low-carbon energy

2023

Water withdrawal by source from areas with water stress (cubic meters)

0

0

0

3,036

2,815

1,208

Water withdrawal from freshwater and other sources (cubic meters)
Freshwater (</= 1,000mg/L total dissolved solids)

Δ

0

0

Water withdrawal intensity^^ (cubic meters/US$ million of net revenue)

Other water (>1,000 mg/L total dissolved solids)

40.3

35.4

41.6

Recycled or reused water^^^ (percentage of total water withdrawal)

12.1%

12.5%

10.4%

CLIMATE ACTION | DATA

HP operations* (also see Carbon footprint)

Introduction

HP operations* (also see Carbon footprint)
2021

Sustainable Impact
Climate Action

2022

2023

Waste

Our mission

Nonhazardous waste, by region^^^^ (tonnes)

13,90018,80024,100

Our goals

Americas

6,700

11,20016,500CarbonEurope, Middle East, and Africa

4,600

5,700

5,900

Water

Asia Pacific and Japan

Circularity

Nonhazardous waste, by type (tonnes)

2,600

1,900

1,600

13,90018,80024,100Forests

Recycled^^^^^

10,50015,30020,500

Environmental management

Landfilled

2,000

2,400

3,100

Data

Waste to energy

1,400

1,100

600

500

600

500

Human Rights

Used electronic equipment recovered from HP operations (tonnes)

Digital Equity and Philanthropy

Nonhazardous waste and used electronic equipment recovered from HP operations landfill diversion rate
(percentage of total produced)‡

Integrity

GlobalAppendix

86.4%

87.7%

Americas

91.5%

90.1%

89.0%

Europe, Middle East, and Africa

74.9%

81.1%

80.0%

87.4%

Asia Pacific and Japan

90.8%

92.4%

98.0%

Composition of nonhazardous waste and used electronic equipment recovered from HP operations‡‡ (percentage of total)
Paper

22%

31.8%

26.5%

Packaging materials

23%

17.3%

14.6%

Pallets

11%

7.3%

7.9%

Metals

6%

2.8%

2.8%

Used electronic equipment recovered from HP operations

4%

2.9%

1.9%

Other‡‡‡

11%

20%

32.0%

Waste to energy

9%

5.6%

2.3%

Landfill

14%

12.3%

12.6%

7,060

7,820

6,380

1,400

1,130

1,170

Europe, Middle East, and Africa

1,730

2,020

1,460

Asia Pacific and Japan

3,930

4,670

3,750

Hazardous waste‡‡‡‡ (tonnes)
Americas2023

HP Sustainable
Impact Report

082 hp.com/sustainableimpact

2021

2022

2023

4

3

0

Americas000Europe, Middle East, and Africa

4

3

0

Ozone-depletion potential of estimated emissions# (kg of CFC-11 equivalent)

0

0

0

Number of violations of legal obligations/regulations##

Asia Pacific and Japan

0

0

0

Fines/penalties related to the above (US$)

0

0

0

*
**
***
Δ

See About our operational data. In some cases, segments do not add up to total due to rounding.
Historical energy-intensity values were calculated using HP’s annual revenue as characterized in financial reporting and energy use.
Diesel is mostly used at HP for testing generators. In limited cases, diesel is also used for long-term on-site energy generation.
Data not reported prior to 2022.
†
Renewable energy and RECs, excluding renewable energy provided by default in the power grid.
††“Water withdrawal” includes municipal water, wastewater from another organization, rainwater, and well water. Water withdrawal
does not include reused treated sewage treatment plant water. In the GRI framework, municipal water and wastewater from anotherorganization are classified as third-party water.
†††
NEWater is ultrapurified wastewater used in manufacturing operations in Singapore.
^
This water was used historically for landscaping and toilets.
^^
Historical water withdrawal–intensity values were calculated using HP’s annual revenue as characterized in financial reporting andwater withdrawal.
^^^ This includes NEWater (ultrapurified wastewater used in manufacturing operations in Singapore) as well as recycled or reusedwater reported by sites globally. Graywater is included, rainwater is not.
^^^^ To provide additional transparency, this report presents used electronic equipment recovered from HP operations as aseparate category.
^^^^^ Reduced and reused waste materials are included in the “Recycled” category.
‡
We reuse electronic equipment when possible or recycle it responsibly through the same programs we offer customers. See Repair,reuse, and recycle.
‡‡
HP sites report nonhazardous waste volumes and disposition based on information provided by our waste-disposal vendors.
For sites unable to directly track nonhazardous waste, we estimate volumes and disposition using intensity factors based on
similar operations.
‡‡‡
Includes food organics, green waste, reused materials, and donations.
‡‡‡‡
Includes all waste not sent to a municipal solid waste or recycling facility. This conservative approach classifies all waste managed
by our hazardous waste vendors as hazardous, unless we definitively determine it to be nonhazardous and dispose of it accordingly.
#
HP collects all refrigerant consumption data from local facilities maintenance teams company-wide, directly accounting for
facilities’ refrigerant leakage and use and avoiding the need for extrapolation. We use various tools and sources for global
warming potential and ozone-depletion values, including the Greenhouse Gas Protocol’s GHG Emissions from Refrigeration and Air
Conditioning Equipment tool, IPCC Second Assessment Report (1995).
##
This data represents safety or environmental violations of regulations from a federal or state agency.

CLIMATE ACTION | DATA

Postconsumer recycled content plastic used in HP products*

Circularity

Introduction

2021

2022

2023

40%

39%

40%

Recycled content plastic in HP products** (tonnes)

32,00032,20034,400Recycled content metal in HP products*** (tonnes)

3,500

4,300

5,700

105,700

93,50093,000

Sustainable Impact
Circularity for products and packaging* (%)

Climate Action
Our mission
Our goals

Recycled fiber in HP-brand paper and packaging (tonnes)

CarbonCertified sustainably managed fiber in HP-brand paper and packaging****(tonnes)

Water
Circularity

Reused products and parts (tonnes)

Forests

227,800

212,500

198,200

7,200

6,700

5,800

*

Environmental management
Data
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Percentage of HP’s total annual product and packaging content, by weight, that came from recycled and renewable materials andreused products and parts. 2021 data does not include the following products or packaging for these products: PageWide Industrial
and 3D printing products, or personal systems accessories and print accessories sold separately. 2022 data does not include thefollowing products or packaging for these products: Scitex-branded and 3D printing products, or personal systems accessories andprint accessories sold separately. 2023 data does not include the following products or packaging for these products: some personal
systems accessories and print accessories sold separately.
** Recycled content plastic in HP products is postconsumer. Although there is recycled content in some plastic packaging, it is notincluded in this data because we are working to improve the data-collection process.
*** Recycled content metal in HP products is a mix of certified pre-consumer and postconsumer.
**** This material is renewable. As defined in the GRI Sustainability Reporting Standards, renewable material is “material derived fromplentiful resources that are quickly replenished by ecological cycles or agricultural processes, so that the services provided by theseand other linked resources are not endangered and remain available for the next generation.”

HP materials use in products and packaging*(tonnes)

Electronic products

2023

HP Sustainable
Impact Report

083 hp.com/sustainableimpact

2021

2022

2023

602,700

550,300

534,800

Metal

191,700

157,500

136,300

Plastic

243,900

208,300

189,600

Other**

167,100

184,400

208,900

Paper

193,900

173,200

172,200

Packaging

159,800

150,000

133,300

Total

956,400

873,500

840,300* 2021 data does not include the following products or packaging for these products: PageWide Industrial and 3D printing products, or
personal systems accessories and print accessories sold separately. 2022 data does not include the following products or packaging
for these products: Scitex-branded and 3D printing products, or personal systems accessories and print accessories sold separately.
2023 data does not include the following products or packaging for these products: some personal systems accessories and print
accessories sold separately.
** For 2021 and 2022, includes wires/cables, PCAs, LCDs, batteries, and the weight of ink and toner in cartridges, as well as the total massof refurbished whole products and parts. For 2023, includes items noted for 2021 and 2022 as well as power supplies, memory devices,and thermal components.

(tonnes)2021

Percentage
of totalplastic use,
2021

2022

Percentage
of totalplastic use,2022

Personal systems

8,510

Home and office printers

12,70015%

11,1309%13,300

Original HP Ink
Cartridges

7,788

54%

Original HP and
Samsung Toner
Cartridges

2,414

Large format andindustrial printers
Total*

2023

Percentage
of totalplastic use,
2023

22%

11,16026.7%

10%16,480

13.8%

4,560

52%

4,040

47.6%

12%

2,600

15%

2,130

13.4%

560

16%

550

17%

540

13.9%

32,00013%

32,20015%

34,40018.1%* Segments for some years do not add up to total due to rounding.

CLIMATE ACTION | DATA*

Product repair, reuse, and recycling*

Introduction
Sustainable Impact
Climate Action

2021

2022

2023

77

76

77

129,300

121,000

118,400

92%

90%

86%

Overall

Our mission
Our goals

Number of countries and territories with HP return and recycling
programs**

CarbonTotal reuse and recycling of hardware and recycling of supplies (tonnes)

Water

Percentage of total volume of hardware products and materials taken backthat was reused or recycled by HP or by a third party (%)

Circularity
Forests

Repair and reuse

Environmental management

Electronic equipment repaired*** (units)

6,290,000

5,233,000

5,581,000

Data

Electronic equipment reused**** (units)

2,150,000

1,860,000

1,840,000

Electronic equipment reused**** (tonnes)

7,200

6,700

5,800

Overall reuse rate of relevant HP hardware sales worldwide† (%)

1.0%

1.2%

1.1%

122,000

114,300

112,600

15.6%

15.8%

17.3%

Americas39,90035,00035,800Europe, Middle East, and Africa

63,00055,30050,900Asia Pacific and Japan

19,10024,00026,000Hardware108,800

100,600

98,100

Original HP and Samsung Toner Cartridges†††

10,30010,90011,700

Original HP Ink Cartridges

1,500

1,300

1,300

HP Indigo supplies

1,400

1,400

1,500

94%

88.9%

90%

89%

91.2%

92%

Human Rights
Digital Equity and Philanthropy

Recycling

Integrity

Total recycling of hardware and supplies (tonnes, approximate)

Appendix

Overall recycling rate of relevant HP hardware sales worldwide (%)††

Total recycling, by region (tonnes)

Total recycling, by type (tonnes)†††

Original HP and Samsung Toner Cartridge recycling
HP toner market covered by program (%)
See composition data
Original HP Ink Cartridge recycling
HP ink market covered by program (%)
See composition data

2023

HP Sustainable
Impact Report

084 hp.com/sustainableimpact

Totals include all hardware and supplies returned to HP for processing, with ultimate dispositions including recycling, energy recovery,
and, where no suitable alternatives exist, responsible disposal. Original HP Toner and Ink Cartridge recycling data is for calendar year.
The remaining data is based on the HP fiscal year. Although for HP print cartridges we report the composition of recovered materials,
we cannot provide this data for hardware because we do not have operational control over all recycling processes and so do nothave access to this information. Recycling volumes in 2020 and 2021 were adversely impacted in some locations by lockdowns andcustomer behavior impacted by the COVID-19 pandemic. In some cases, segments do not add up to total due to rounding. Although
we do not include data prior to 2021 in the Repair, reuse, and recycle section, the vast majority of product hardware recycling data,
and all toner and ink cartridge recycling data, reported in past years was associated with the business units that are now a part of
HP Inc. Through 2015, Hewlett-Packard Company reported 1,497,500 tonnes of cumulative computer hardware and supplies recyclingcombined.
** This is the number of countries or territories where HP offers legislation-driven and/or voluntary hardware take-back andrecycling programs, and/or voluntary ink and/or toner take-back and recycling programs. Program availability varies. For details,
see hp.com/recycle.
*** Beginning in 2021, this data is based on the actual weight of every product. Prior to 2021, data was estimated based on the average
weight of each product category.
**** Reused material is defined as recovered products or components of products that are used for the same purpose for which they
were conceived. A reused product/part should replace a new product/part shipment, and the product/part needs to have been usedby a customer and refurbished before being sent to a different user. Prior to 2021, this data also included some units remarketed tocustomers that had not been refurbished or used. Beginning in 2021, this data is based on the actual weight of every product. Prior to2021, data was estimated based on the average weight of each product category.
†
The reuse rate is based on the weight of hardware products returned for reuse compared to the weight of our product sales during
the year.
††
The recycling rate is based on the weight of hardware products returned for recycling compared to the weight of our product sales
from seven years ago (the estimated average lifespan of our products). It is impractical for HP to report the recycling rate by productcategory, as materials are not typically sorted at collection points. This rate also does not include packaging recycling, due to limited
data available from recyclers.
†††
Includes cartridges returned by customers only.

An employee at HP’s Inkjet and
Ink Supplies Operation (ISIO)in Singapore where training
and upskilling are made apriority in order to develop afuture-ready workforce.

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

085 hp.com/sustainableimpact

Human Rights

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

086 hp.com/sustainableimpact

Human
RightsOUR MISSION

Building a culture of equality andempowerment within HP and
beyond, where diversity is sought
out and celebrated and where
universal human rights areunderstood and respected.

HP’s stance on human rights is clear
and uncompromising. We embrace our
responsibility to respect human rights,
and we continually monitor emerging
human rights expectations and bestpractices. We believe in creating a cultureof empowerment and equality within HP and
beyond, and advocating for universal rights,
striving for policies that fight racism andadvance social justice. See our UN Global
Compact submission.
Our human rights policies and practices advanceour commitment to respecting human rights andengaging with rightsholders. HP’s due diligenceprogram is designed to help us identify and address
potential and actual human rights issues, and spansour value chain, including our own operations, thenonproduction suppliers that support us, and the
production suppliers that build our products.1
Through our supply chain responsibility program, we
work to ensure an agile, resilient, and Future Ready
supply chain. Our focus is improving labor conditions
within supplier factories and tackling industry-wide
challenges, such as forced labor and responsible
minerals sourcing. We also invest in and develop
capability-building programs for our suppliers
and workers throughout our value chain, to build
management skills and empower workers throughknowledge and access to opportunities.
Our employees are vital to HP’s success, so weprovide innovative training and development
opportunities to build their skills and help advancetheir careers. By valuing and rewarding employees,
we drive better performance and attract and retain
top talent. Our wellness program supports the broad

HP-Poly's facility in Tijuana, Mexico.

needs of our employees, and we strive to keep themsafe and healthy so they can do their best work.
HP was built on the values of culture, equity, anddiversity. Fostering these values within our company
and with our suppliers is a business imperativeand is essential to serving our customers globally.
We embrace policies that support diversity
in the workplace and career development forunderrepresented groups. We are committed to aculture that is not only against racism but actively
antiracist, and to using HP’s platform, technology,
and resources as forces for positive change. During2023, we accelerated this work through the HP Racial
Equality and Social Justice Task Force.

HUMAN RIGHTS | OUR GOALS

Our goals
Goal

Introduction
Sustainable Impact

2030

Reach one million workers throughworker empowerment programs by
2030, since the beginning of 2015

Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers

Culture, equity,and diversity

33%

SDG5

24%

of engineering and technology
positions globally were filled by
women. Learn more.

SDG5

2030

Achieve greater than 30% technicalwomen and women in engineering,by 2030

4.4%

achieved as of the end of 2023,
increased from a baseline of 3.0% inJune 2020. Learn more.

SDG8

2025

Double the number of Black/African
American executives by 2025, froma 2020 baseline3

3.4%Black/African American technicalrepresentation in the United States,
up from 2.3% in 2020. Learn more.

SDG8

Digital Equity and Philanthropy

Progress in 2023

Achieve 50/50 gender equality in
HP leadership, by 20302

2030
2030

Maintain higher than 90% rating
on internal inclusion index for all
employee demographics annually5

Ongoing

Maintain greater than 99%
completion rate of annual Integrity
at HP training among active
HP employees and the Boardof Directors6

Appendix2025

Double Black/African American
technical representation in the
United States by 2025, from a2020 baseline4

2030

Meet or exceed labor market
representation for racial/ethnic
minorities in the United States,by 2030

Met labor market representation for Asian American and
Hispanic/Latin American demographic groups; on track
to increase representation in Black/African American
demographic group to achieve goal by 2030. Learn more.

SDG8

Sustainable Development Goals (SDGs) key
SDG5
Genderequality2023

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Impact Report

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SDGs

88%

rating achieved. Learn more.

SDG8of employees, including senior
executives, completed Integrity at
HP training, as well as all members of
the Board of Directors. Learn more.

SDG16

EthicsData

Integrity

SDG8,
SDG10

of director-level and above positions
globally were filled by women.
Learn more.

Responsible minerals
programOur employees

486K

workers reached through 2023.
Learn more.

Social justice, racial and gender equity
2030

Goal

Culture of inclusion and belonging

Empowered workers

Climate Action
Human Rights

SDGs

Progress in 2023

SDG8
Decent work andeconomic growth

SDG10
Reducedinequalities

SDG16
Peace, justice andstrong institutions
HP's campus in Houston,
Texas, United States.

99.3%

Introduction
Sustainable Impact
Climate Action

Governance andaccountability

Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Our approach to governing human rights
is rooted in our commitment to respecthuman rights in accordance with the
UNGPs and the Organisation for Economic
Co-operation and Development (OECD)
Guidelines for Multinational Enterprises.
We are also committed to respecting
internationally recognized rights as
expressed in the Universal Declaration of
Human Rights, the International Covenant
on Civil and Political Rights, and theInternational Covenant on Economic,
Social and Cultural Rights (together, theInternational Bill of Human Rights), andthe International Labour Organization’s(ILO) Declaration on Fundamental
Principles and Rights at Work.

HP’s commitments to governance,accountability, and human rights areembedded across all levels of thecompany, from our Board of Directors
to our staff.
HP’s chief sustainability officer and headof human rights, who both sit within HP’s
supply chain operations team, manage
the implementation of our company-wide
human rights commitments (found within
our Human Rights Policy) and the designof processes to prevent, mitigate, andremediate related potential and actual
human rights impacts. Our Human Rights
Policy is approved by our president andchief executive officer, who is a memberof our Board of Directors.

In this section
Nominating, Governance and Social
Responsibility Committee

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Impact Report

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Human Rights Council
Global Human Rights Team

Nominating, Governance andSocial Responsibility Committee
The Nominating, Governance and Social
Responsibility Committee (NGSRC) of the HP Boardof Directors oversees HP’s significant strategies,
policies, positions, and goals relating to human rights,
including by reviewing the results of our ongoing
human rights assessments and approving HP’sannual company-wide Modern Slavery Transparency
Statement. The NGSRC is regularly updated on humanrights–related topics, many of which are informed
by internal and external human rights experts andthe perspectives and experiences of affectedstakeholders. In 2023, the NGSRC was updatedon HP’s human rights–related sustainable impact
strategy, human rights in ratings and rankers, conflictminerals disclosure, supply chain transparency, andan overview of governance and regulatory trends.
The NGSRC was also updated on HP’s salient humanrights issues identified in our human rights risk
assessment, which covered our value chain andmitigation plans. The process to identify our salient
risks included feedback from internal stakeholders,potentially affected external stakeholders, and civilsociety organizations. See Governance to learn more
about how Sustainable Impact is governed at HP.

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report089 hp.com/sustainableimpact

HP's campus in Houston,
Texas, United States.

Human Rights Council

Global Human Rights Team

HP’s internal, cross-functional Human Rights Council
guides day-to-day human rights priorities across
our organization and meets quarterly to review
progress. The Council consists of executives acrossthe business, representing functions such as humanresources; culture, equity, and diversity; trust andprivacy; global indirect procurement; supply chain
operations; sales and marketing; sustainable impact;global affairs and public policy; and environment,
health, and safety. The Council reviews our ongoing
human rights assessments to inform plans forthe continual improvement of our human rights
strategy, and promotes the alignment, integration,and implementation of our Human Rights Policy
and related programs and initiatives across HP. The
Council is informed by independent external humanrights experts who may share information andinsights on a broad range of topics, such as salient
human rights risks and impacts, emerging humanrights trends, governance, and remediation.

The head of human rights, who reports to the chiefsustainability officer, oversees HP’s Global Human
Rights Team. The Global Human Rights Team is
responsible for implementing our commitment torespect human rights in our operations and value
chain. This team consists of over 20 people who areresponsible for conducting our human rights due
diligence, including developing programs, processes,
and tools to ensure that HP suppliers adhere to HP’s
Supplier Code of Conduct (SCoC) and embedding
respect for human rights across HP’s business,
including our own operations. The team is also
responsible for human rights reporting and provides
support, guidance, and resources to internal partners,
such as procurement, human resources, and otherinternal stakeholders.
In 2023, our team’s work focused on anticipating
and addressing increasing regulatory expectations
for human rights. The team maintains responsibility
across three primary functions: ongoing due diligence,
supplier monitoring, and reporting. The team works toembed regulatory-aligned human rights expectations
and processes across all functions of the company.

Introduction
Sustainable Impact
Climate Action

Human rights
due diligence

Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

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Everyone across HP’s value chain should betreated with dignity and respect, including
our own employees, the workers in our
supply chain, the customers that use our
products, and the people who process those
products at end of use.
Due diligence is central to our work to
respect human rights across our value
chain, engage with rightsholders, andaddress adverse human rights impacts.
We undertake an ongoing process of humanrights due diligence to identify, assess,mitigate, and account for the actual andpotential adverse human rights impacts inour operations and throughout our policies,
processes, assessments, governancesystems, and audit program.
Our human rights due diligence programis grounded in the UNGPs; we identify
and assess potential and actual adverse
impacts throughout our value chain. We
prioritize our efforts by focusing on oursalient human rights issues—that is, thehuman rights that are at risk of the most
severe negative impacts to rightsholders
through our activities and business
relationships. When we identify humanrights risks, we integrate our findings into
our internal systems and take appropriate
action to cease, prevent, and mitigate
them. We strive to engage with internaland external stakeholders to inform
every step of human rights due diligence.
Stakeholders include multi-stakeholder
initiatives, rightsholders and theirrepresentatives, community members,
civil society organizations, external humanrights experts, and peer companies.

Our approach to human rights due diligence
Our robust process is conducted with continual improvement in mind, and weengage with internal and external stakeholders every step of the way.

Embedding responsible business conduct
We integrate findings in our policies and management
systems. We strive to continually improve and expand oursystems to manage identified salient human rights risks.

Identifying and assessing adverse impacts
We engage with rightsholders and stakeholders in ouroperations, supply chains, and business relationships to
identify, assess, and prioritize issues across our value chain
based on severity and likelihood.

Remediation
We commit to providing access to, and not obstructing,effective remedy for adverse impacts when appropriate.

Ceasing, preventing, or mitigating
adverse impacts
In this section
Policies and commitments
Training
Audits, assessments, and risk
management
Salient human rights issues
Grievance mechanisms and accessto remedy
Communicating with stakeholders
Strategic partnerships

Informed by our ongoing risk and impact assessments,
we take steps to cease, mitigate, or prevent adverse
impacts on people and communities.

Tracking implementation and results
We monitor our operations and supply chain for
performance through the use of audits, assessments,
and worker voice initiatives.

Communicating
We disclose our due diligence process and salient humanrights risks, and how we address adverse impacts.

HUMAN RIGHTS DUE DILIGENCE | POLICIES AND COMMITMENTS

Policies and commitments
Introduction
Sustainable Impact

HP’s commitment to respect human rights
across our value chain is outlined in several
corporate policies.

Climate Action

Human Rights Policy

Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees

HP’s Human Rights Policy (available in many
languages) advances our commitment to respecting
human rights, engaging with rightsholders, andembedding our approach throughout our businessand value chain. This policy and our Sustainable
Impact strategy recognize that social andenvironmental issues are interconnected and often
share human rights dimensions.

Culture, equity,and diversity

Supplier Code of Conduct

Data

HP’s SCoC outlines HP’s expectations for contracted
suppliers. The SCoC incorporates international
labor and human rights principles and outlines HP’scommitment that suppliers associated with HP
services and production respect workers’ rights: (i)to freely chosen employment; (ii) in accordance withlocal laws, to join labor unions on a voluntary basis,
to bargain collectively, and to engage in peacefulassembly; and (iii) to a workplace free of harassment
and unlawful discrimination. The SCoC requires
suppliers (and their suppliers) to acknowledge andimplement it.

Digital Equity and Philanthropy
Integrity
Appendix

Contingent Worker Codeof Conduct

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Impact Report

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HP’s Contingent Worker Code of Conduct applies toall nonemployees (“contingent workers”) performing
services for HP at an HP site, or an alternate work
location such as a home office, HP customer site,or other designated HP workplace, and all suppliersof contingent workers to HP. It is also applicableto HP personnel managing the contracts andassignment of contingent workers. The Code setsout our expectations, for example by prohibiting
unlawful discrimination, harassment, or charging of
applicant or recruitment fees, as well as interferencewith identity documents or passports or contingent
workers’ ability to resign at any time.

Supply Chain Foreign MigrantWorker Standard
Foreign migrant workers are vulnerable to exploitativelabor practices and forced labor. Our Supply Chain
Foreign Migrant Worker Standard addresses
these risks in our supply chain by requiring direct
employment of foreign migrant workers by our
suppliers, prohibiting retention of worker passports
and personal documentation, and requiring theelimination of worker-paid recruitment fees.

Additional policies
Specialized policies and practices support our humanrights commitments, including those addressing
responsible minerals sourcing, human resources,
culture, equity, and diversity, racial equality, privacy
and data protection, accessibility, and social andenvironmental responsibility.
We comply with applicable local laws and regulations.
Where our human rights commitments go further thanlocal laws, we follow the higher standard. In situations
where laws are silent or run contrary to our humanrights principles, we comply with the law while working
to develop robust, smart, and creative solutions tohonor human rights principles.

FOCUS

Technology and human rights
Technology has the potential to improve
the lives of people around the world.
However, we recognize that technology
can also be used for unintended
purposes or in contexts that create
adverse human rights impacts.
We sell PCs and printers to consumers,
businesses, and governments worldwide.
These products and technologies arewidely available in the market fromHP and its competitors. To avoid themisuse of our products and solutions,
we comply with relevant sanctions,
restrictions, and embargoes imposed bynational governments or internationalorganizations across our worldwide
operations. In all of our business, weprioritize the highest standards ofcorporate ethics, and we operate in strict
accordance with all applicable laws
and regulations.

HUMAN RIGHTS DUE DILIGENCE | HUMAN RIGHTS DEFENDERSSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
program

Digital security
for female humanrights defenders

Our employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Just over 26 years ago, the UN adopted the
Declaration on Human Rights Defenders,the first international instrument tospecifically recognize and protect therights of human rights defenders. Humanrights defenders, who act individually orin association with others to promote
and protect human rights, play a vitalrole in exposing and addressing humanrights abuses, and they often work in
dangerous and challenging environments.

While the Declaration has been instrumental
in promoting their protection, human rights
defenders continue to face serious threats
and abuses around the world. Each year
there are hundreds of documented cases ofkillings, arbitrary arrests, and other abusesof human rights defenders.
Recognizing the unique role corporations
can play in support of human rights
defenders, HP launched a Human Rights
Defenders Series in May 2023. This initiative
increases access to training and digital
security tools for vulnerable human rights
defenders to prevent online harassment andthreats, cyberattacks, digital surveillance,and censorship. We are proud to spotlight
two organizations we have engaged for peer
learning and skill sharing on digital security
through the Human Rights Defenders
Series: Organización Nacional de Mujeres
Indígenas Andinas y Amazónicas del Perú(ONAMIAP) and Ashanti Perú.

Continued on next page2023

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Impact Report

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Courtesy of ONAMIAP.

HUMAN DUERIGHTS| HUMANRIGHTS RIGHTS
DEFENDERSSERIESHUMAN RIGHTSDILIGENCE| HUMANDEFENDERSSPOTLIGHT
Introduction

ONAMIAP is an organization consistingof Indigenous Andean and Amazonian
women who fight for the full exercise of theircollective and individual rights. They haveworked tirelessly to promote the politicalparticipation of Indigenous women in all
spaces, and they continue to strengthen thecapacities of their bases in collective andindividual human rights, free and informed
consent, and the eradication of all forms ofracism, violence, and discrimination. Many of
ONAMIAP’s female human rights defenders
have experienced repeated cyberbullying
and digital security challenges, and they
recently came close to losing their website
due to a cyberattack.

Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Melania, a Quechua leader in the region of
Ayacucho, is a past president and current
member of a technical team at ONAMIAP.
As she has been a human rights defender
for many years, fighting racism and sexism
against Indigenous women, Melania
is familiar with the risks human rights
defenders face.
HP recognizes that part of the protection
these activists need includes digital
security knowledge and awareness—
aspects that we address through the
Human Rights Defenders Series, helping toprotect human rights defenders’ identities,
locations, and more.
Continued on next page

“

2023

Being a human rights defender is not simple. There are people
who support us, a protest organization that defends the rights
of Indigenous people and Indigenous women, that questions
everything that is a violation of rights, and that seeks justice.
There are also many people who do not like that we are making
these problems visible. There are dangers all around, and wemust protect ourselves to continue defending our people.”
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Impact Report

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Melania Canales, ONAMIAP
Melinda Canales,
Quechua leader.

HUMAN RIGHTS DUE DILIGENCE | HUMAN RIGHTS DEFENDERSSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
AppendixAshanti Perú comprises young human rights
defenders focused on the empowermentof vulnerable Afro-Peruvian communities,
advocating for their human rights,
political inclusion in decision-making
spaces, intentional development, and thestrengthening of a democratic and inclusive
society. Their work aims to confront racismand discrimination, fight Afro-descendant
poverty, and ensure active and effective
participation in the full exercise of
citizenship and human rights. Disseminating
their activism through social networks
can be a significant challenge in terms ofdigital security. Social media platforms havebeen hacked, generating threats at both
personal and institutional levels. Violence,or the threat of violence manifested
through malicious social media comments
and content, weakens their relationshipwith the community and may impact theeffectiveness of their work.
Lía Zavallos Malásquez is the generalsecretary of Ashanti Perú. She began her
engagement as a women’s rights advocate
at a young age, initially generating activism
focused on a cultural approach. Coming tounderstand the complex social structures2023

and challenges faced by women in theirdiversity, and self-identifying as an AfroPeruvian woman, her focus evolved intosocial and political activism in defenseof human rights. Her work focusesparticularly on the defense of young, AfroPeruvian people and women, from a genderand intercultural approach, seeking tostrengthen their voices.

“

It is crucial to recognize the gaps,
inequalities, and unique realities that
Afro-descendants face, where specificissues can limit the exercise of theirrights and access to necessary services.
HP’s initiative on capacity strengtheningaround digital security for humanrights defenders is fundamental tothe dissemination of this information,
avoiding hate speech that generates
violence toward these realities.”
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Impact Report

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Lía Zavallos Malásquez, General Secretary of Ashanti Perú.

HUMAN RIGHTS DUE DILIGENCE | TRAINING

Training
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

We develop and maintain human rights–
related training to help us continuallyenhance our approach.
In 2023, 99.3% of employees (including senior
executives) completed annual Integrity at HP training,which included human rights–related content suchas anti-harassment and non-discrimination. As partof our training available for HP employees, we also
maintain an awareness video explaining human rights
and why they matter, as well as highlighting our legacyof respecting human rights. We also have an internal
website to provide human rights–related materials
and resources for HP’s sales organization to educate
sales professionals about HP’s human rights program.
During 2023, through our partnership with two humanrights organizations, Verité and Survivor Alliance(an organization led and run by survivors of modern
slavery), we developed an employee awarenesstraining on modern slavery and human trafficking (tobe launched in 2024). We also continued developing
an internal website where all employees can learn
more about human rights at HP, including training on
our policies.

In 2023, we developed and launched phase one of
HP Responsible Procurement 101 Training, delivered
to HP internal procurement teams and any business
function that works closely with vendors and suppliers
that procure services for HP. This phase was designed
to provide a fundamental understanding of humanrights, including forced labor, with a focus on humanrights in the electronics industry throughout the value
chain. Topics covered in this training also included
working hours and wages.
Our commitment to training is not limited to our own
employees. We work to provide training opportunities
to our suppliers and their workers, including training
covering topics such as worker wellbeing, rights andresponsibilities, and environmental, health, and safety
awareness. See Capability building.

99.3%

of employees completed annual
Integrity at HP training

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Impact Report

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HP’s campus in Houston, Texas, United States.

HUMAN RIGHTS DUE DILIGENCE | AUDITS, ASSESSMENTS, AND RISK MANAGEMENT

Audits, assessments, and risk management
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

HP uses audits and specialized
assessments to help us review supplierperformance and identify where corrective
action is needed.
We prioritize supplier audits and assessments
according to level of risk. We are founding membersof the Responsible Business Alliance (RBA), baseour SCoC on the RBA Code of Conduct, and use
the RBA Validated Assessment Program (VAP) andaudit protocol. We use RBA VAP–certified auditors,
and most audits are conducted by third-party
auditing firms.
Our audit and assessment approach includes
engaging with a range of different entities, using audit
standards and procedures to assess performanceand complete corrective action as applicable, andintegrating learnings into our capability-building andprevention programs. We assess our operations andsuppliers using a variety of tools and independent
third parties.

Audits
We conduct both announced and unannounced
audits of our manufacturing suppliers against our
SCoC. The scope of on-site audits depends on thenature of the work performed by the entity and thenature of the prioritized risks. The objective of an
unannounced audit is to preemptively visit in order toassess, identify, and mitigate potential risks without
prior notice. They are a useful tool to help ensure amore comprehensive understanding of day-to-day
management at our suppliers, and they may also be
used to investigate allegations.

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For nonmanufacturing suppliers, we may conduct
audits only covering those portions of the SCoC thatare relevant for the operation. For example, suppliers
that provide labor or services in an office environment
would be evaluated for the labor and ethics portionsof the SCoC.
HP has Full Member status in the RBA. We implement
the RBA Code of Conduct within our operations andour supply chains. The RBA Code of Conduct is thebasis for our SCoC, which is how we communicate ourhuman rights requirements to those with whom wecontract. The SCoC is further based on international
norms and standards, including the UN’s Universal
Declaration of Human Rights, ILO standards, and theOECD Guidelines for Multinational Enterprises.
We leverage the RBA VAP and audit protocol for all
the audits that we conduct involving the SCoC. Audits
are conducted by RBA-certified auditors or qualified
third-party auditing firms. This standardized protocolmeans that the process for conducting audits,interpreting findings, rating results, and instigatingcorrective actions is both consistent and comparable.
For example, the audit protocol requires the auditor
to conduct a management system (policies andprocedures) review to assess how the entity manages
its operation. The auditor then examines records anddata, capturing information and evidence that enable
the implementation of policies and procedures to beassessed. Finally, the auditor conducts interviews withworkers and supervisors to assess the rightsholders’perspectives and experiences working in the facility.
This worker feedback is examined to help identify
issues that may need improvement. Through thissystematic assessment against the SCoC, findings
are determined by triangulating the information
learned from each part of the assessment. A closing

meeting is held by the auditors with the entity’s
management team to brief them on a summary of
the audit findings. A detailed audit report is prepared,
which summarizes the actual findings and gaps
with the SCoC. The supplier provides a detailed
corrective action plan addressing all identified
nonconformances, and HP works with the entity’s
management to address the issues identified
and confirms remedy with the employees in aclosure audit.
As part of conducting due diligence and engagementwith our partners, suppliers, and employees, welook to identify recurring issues, gaps, or challenges
in performance that need to be systematicallyaddressed. Integrating this knowledge into ourcommunications, training, and capability building
helps to better prevent and mitigate risks. Through ourcollaborations with the RBA and others, we work tobuild industry tools, standards, and training to support
continuous improvement.

HP-Poly’s manufacturing
facility in Tijuana, Mexico.

398

supplier and HP operations audits
completed in 2023

HUMAN RIGHTS DUE DILIGENCE | AUDITS, ASSESSMENTS, AND RISK MANAGEMENT

Assessments

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

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Alongside our audit program, we use assessments
to effectively and efficiently identify and manage
human rights risks. For example, the following
assessments are an essential part of our humanrights due diligence:• Human rights risk assessments(HRRAs): HP conducts HRRAs to identify andanalyze the risks of our potential and actual adverse
human rights impacts at a global level, to gain an
overview of potential issue areas across the entire
company. This process identifies our salient humanrights issues, prioritizes our risks, and assists us in
shaping our mitigation efforts. See Risk assessment.
• Human rights impact assessments(HRIAs): HP conducts HRIAs to build upon HRRA
findings where more in-depth human rights due
diligence measures are appropriate to understandour potential or actual adverse impacts, or where
we want to have a more detailed understanding ofa particular geographic location, supplier, or similar.
These assessments are conducted in collaboration
with independent human rights experts andinclude direct engagement with stakeholders, often
including workers in our supply chain. HRIAs are aninvaluable tool to understand the lived experienceof vulnerable stakeholders and the opportunities
for improving human rights due diligence based onrightsholders’ perspectives. See Risk assessment.

• Desk assessment: We use desk assessmentswith most entities. This type of analysis considers
the type of service or activity that is involved,
the country, the level of spend associated withthe engagement, modern slavery indicators, andinformation we have about the entity itself. This baselevel of risk sensing helps inform our further levelsof engagement.
• Self-assessment questionnaires (SAQs): We
also conduct SAQs. The responding entity is asked
to complete a questionnaire that is based on our
SCoC. The SAQ can include from 100 to morethan 400 questions that cover the entity’s sitecharacteristics and practices related to labor, healthand safety, environment, business ethics, and their
management system. Information obtained fromthe SAQ further helps HP to assess risk and candetermine the prioritization for an on-site audit
and specialized assessment. During 2023, 233
production suppliers completed SAQs.

FOCUS

Achieving Platinum andGold audit scores
HP’s facilities in Corvallis, Oregon, UnitedStates, and Penang, Malaysia, achieved
Platinum and Gold, respectively, in their
VAP audit results. Achieving these
distinguished levels of recognition
demonstrates HP’s commitment toensuring that our own operations
perform at the highest levels.

• Specialized assessments: We conduct targeted
supplier specialized assessments to supplement
our comprehensive audits, focusing on specificrisk areas including vulnerable workers (such as
student, dispatch, and foreign migrant workers)
and health and safety (including fire safety andemergency preparedness).

HP’s Corvallis facility in Oregon, United States.

“Each person supporting productionin Corvallis is committed to operating
in a sustainable and just manner,” said
James Thom, Director MTO Corvallis
Operations and RBA Site Lead. “This
Platinum score reflects the dedicationand execution of our RBA leadershipteam, internal auditors, contract
partners, and the hundreds of workers
at this site.”HUMAN RIGHTS DUE DILIGENCE | AUDITS, ASSESSMENTS, AND RISK MANAGEMENT

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers

Supply chain

Enterprise Risk Management

We have multi-year agreements in place with manyof our suppliers. This allows us the opportunity tobuild supplier awareness and capability to meet our
supply chain responsibility expectations, including
the implementation of and adherence to policies
and processes to address human rights–relatedrisks. These agreements require in turn that our
manufacturing and nonmanufacturing supplierscascade our expectations to their upstream suppliers.

Alongside our auditing and assessment programs,
HP operates an Enterprise Risk Management
program to enable effective and efficient
identification of, and management’s visibility into,
critical enterprise risks. As part of risk identificationin 2023, approximately 200 senior HP leaders wereinterviewed about the risks they faced in theirdepartments as well as overall risks for the company.
Additionally, the Enterprise Risk Management
program is informed and assessed by best practiceanalysis and external expertise, including risk
management analytics. Sustainability and humanrights questions are part of the risk assessment andanalyzed in our program.

During 2023, we completed 316 supplier audits. For
most of our production suppliers, we conduct fullaudits against our SCoC. For nonproduction andproduct transportation suppliers, our audits may only
cover SCoC sections relevant to their operations. See
Supplier monitoring and evaluation.

Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy

HP operations

Integrity

In 2023, we conducted 82 audits and assessments
covering labor rights at HP-owned sites,
including offices, manufacturing locations, andnonmanufacturing operations. All of our 2023 audits
and assessments were conducted by certified
auditors, and many were conducted by third-party
auditors. HP sites are required to complete anannual SAQ to identify any risks. In addition, ourmanufacturing operations undergo RBA VAP audits
every two years.

Appendix

See Supplier monitoring and evaluation.

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HP’s manufacturing facility in Singapore.

HUMAN RIGHTS DUE DILIGENCE | SALIENT HUMAN RIGHTS ISSUES

Salient human rights issues
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy

HP identifies and assesses human rights
issues in our supply chain, operations, andbusiness relationships, among others, aspart of our due diligence program.
Consistent with the UNGPs, we conduct human rights
assessments to identify potential human rights
issues associated with our business. See Audits,
assessments, and risk management.
We consider human rights risks in our operations(HP offices, HP manufacturing, and distribution
operations and the suppliers that support these
operations) where we could cause or contribute tonegative human rights impacts. We also consider
human rights risks associated with our manufacturing
and nonmanufacturing suppliers (operating in theirown facilities) where we may be directly linked througha business relationship.
We prioritize our efforts by focusing on our salient
human rights issues, which are the rights at risk ofthe most severe potential or actual negative impact
to rightsholders through our activities or business
relationships. The perspective of risk to people, as
opposed to the company, is key in this process.

Integrity
Appendix

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Given HP’s global footprint, prioritization is critical tothe effectiveness of our human rights due diligenceprogram. We prioritize risks based on salience: theseverity and likelihood of potential and actual adverse
impacts on stakeholders, whether directly or indirectly.
We work to continually improve our program byembedding responsible business conduct, ceasing,preventing, or remedying impact, and reportingon progress.

HP conducts annual HRRAs and HRIAs to identify
actual and potential human rights risks and impacts
that HP may cause, contribute to, or may be directly
linked to through a business relationship. In 2022, inpartnership with external human rights experts, we
completed a global human rights risk assessment,
including a governance analysis. Our aim was to
identify our salient human rights risks across ourvalue chain.
The assessment’s outcome included a mapping andweighting of human rights risks by element of ourvalue chain and a prioritized list of recommendations
to ground long-term program initiatives and strategy.
The risks of forced labor, child labor, disproportionate
use of force by security workers, discrimination,e-waste management, and product misuse were thesalient human rights risks identified. These findings
are consistent with broader industry risks, experience,and expectations.

FOCUS

Analyzing “living wage”
HP recognizes the importance ofworkers earning a wage that allows fora safe and decent standard of living.
In 2023, we partnered with external
human rights experts to conduct anindustry landscape review relating to theconcept of living wage, including how it isunderstood across various jurisdictions.

We were encouraged by the HRRA’s findings thatreinforce our strengths, such as our robust supply
chain responsibility program. We also welcomed theopportunities highlighted for improvement, such asenhancing our governance processes and more fully
incorporating human rights due diligence throughout
our business. We are committed to continual
improvement, and the Global Human Rights Team
started acting immediately on the assessment’s
findings with a series of projects and initiatives toaddress the recommendations.
HP’s approach is continually evolving to accountfor known and emerging issues. Through ongoingstakeholder engagement with other experts we
identified the future of work, end product use, andclimate justice as some emerging issues that are
relevant for the technology sector.

HP’s manufacturing facility in Singapore.

The review looked at various methods
and approaches for calculating
living wage, related indicators whereapplicable, and other considerations
for better understanding the various
approaches to living wage across the
supply chain.

HUMAN RIGHTS DUE DILIGENCE | SALIENT HUMAN RIGHTS ISSUESIntroduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data

Human rights impact
assessments (HRIAs)
Following the outcome of the company-wide HRRA
in 2022, in 2023 we engaged external human rights
advisors to assist in conducting three HRIAs for
HP’s suppliers in Vietnam, the Philippines, and HP’sown operations and value chain in Singapore. HRIAs
are specialized, in-depth forms of human rights due
diligence that aim to identify actual and potential
human rights impacts on workers and communities
in a defined geographic area. They are an invaluable
tool to understand the lived experience of vulnerable
stakeholders and the ways to improve humanrights due diligence based on the perspectives ofrightsholders. These locations and suppliers wereselected in order to get a comprehensive

view of human rights risks across different partsof HP’s value chain, including in high-risk, advanced
supplier operations. Conducted over the course of
several months, the HRIAs involved an immersion
in HP’s operations and value chain to understandthe production processes and oversight structure.
That was followed by a preliminary risk analysis
that mapped the most salient human rights risks
by country and sector based on desk research andexpert engagement.
Extensive stakeholder engagement was central toeach HRIA, with the advisors conducting site visits tomultiple supplier sites in each country and our own
operations in Singapore. These site visits included
interviewing workers across the spectrum of theworkforce as well as local, regional, and international
civil society representatives, union representatives,

A clean room at HP’s facility in Singapore.

Digital Equity and Philanthropy
Integrity

Human rights risk assessment process

Appendix

1

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2

3

4

5

6

Structure andimmersion

Preliminary
assessment

Stakeholder
engagement

Findings andrecommendations

Analysis andcorrective action

Communicate our
performance

Understand the commercial
and technical elements ofHP’s value chain: number andtype of suppliers, their site
locations, production andsourcing processes, and thescope of HP operations.

Conduct in-depth, countryspecific research andinterviews with external
stakeholders to provide apreliminary map of salient
risks to stakeholders
in each country, basedon the nature of HP andsupplier operations.

Assess policy and procedure
documents, and interview
workers in focus groups andmanagement. We interview
local, regional, and international
civil society representatives,
union representatives, andinternational organizations,
including nonprofits.

Identify potential humanrights impacts of HP’s
operations and business
relationships. Establish
recommendations for
improvement based on
existing protocols.

Analysis of findings,
implementation ofrecommendations, evaluationof effectiveness.

Communicate our
performance in our
Sustainable Impact Reportand other human rights–
related disclosures.

HUMAN RIGHTS DUE DILIGENCE | SALIENT HUMAN RIGHTS ISSUESIntroduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

government bodies (where appropriate) andinternational organizations such as the UN Officeof the High Commissioner for Human Rights (UNOHCHR). When it was possible to do so securely, theadvisors also engaged with human rights defenders.
This engagement is valuable to HP as human rights
defenders have unique insights and perspectives
on the potential human rights impacts of businessactivities. They are often working on the ground with
communities that are most likely to be affected bybusiness operations. As a result, they can provide
important information on the risks and opportunities
associated with a particular business project.
Lastly, the experts engaged with HP and suppliermanagement and reviewed existing risk management
protocols to develop practical recommendations
tailored to address the most salient humanrights risks.
While the assessments affirmed the strengths ofHP’s RBA-based due diligence, they also revealed
key challenges shared across all three countries:
fair pay, including a living wage, safe and healthy
working conditions, freedom of association, andworking hours. These challenges are frequently
systemic, requiring long-term, coordinated, andcollaborative responses.
Based on the HRIAs, the expert advisors developed
several targeted recommendations to enhance therobustness of HP’s human rights due diligence. We
have analyzed the recommendations and insights
provided in order to build an implementation plan.

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FOCUS

Due diligencein mergers andacquisitions
Integrating human rights into merger
and acquisition (M&A) processes isnecessary to identify and assess actualand potential human rights–related risksof the acquisition target prior to theacquisition. HP has recently updated its
standard M&A due diligence process
to include human rights topics andquestions developed and reviewed
by human rights experts, which are
tailored for the relevant transaction in
partnership with HP’s external advisors
and internal stakeholders. In target due
diligence, the M&A Team is supported
by a representative of the Global Human
Rights Team to identify areas of concern
and assess any potential human rights
risks in the acquisition.
HP’s M&A due diligence process isevaluated periodically for any areasof improvement, including further
integration of human rights due diligencein business practices.

HP-Poly’s manufacturing
facility in Tijuana, Mexico.

HUMAN RIGHTS DUE DILIGENCE | GRIEVANCE MECHANISMS AND ACCESS TO REMEDY

Grievance mechanisms and access to remedy
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

HP’s value chain human rights due diligence
consists of identifying and assessing actualand potential adverse impacts on humanrights, and, when appropriate, implementing
measures to cease, prevent, or mitigate
any actual and potential adverse impacts
on human rights. This includes promptly
investigating allegations and pursuing
action to remedy and mitigate any adverse
human rights impacts.
HP maintains a strong culture of open communicationand offers multiple accessible channels for all
employees and third parties, including workers in our
supply chain, to ask questions and report concerns
directly to HP. These points of access include an
online form, global in-country, 24-hour, toll-freephone lines (available internally and externally) withtranslation, text messaging (in the United States), andmail, as well as in person. These various channels
enable equal access to and participation in ourgrievance mechanism, minimizing technical andfinancial barriers to access. We also offer anonymous
reporting options where allowed by law. We encourage
anyone with a concern to speak up without fear of
retaliation. Multiple communication channels makeit convenient for employees and other stakeholders,such as business partners and suppliers, to ask
questions or report a concern to HP. An overview ofthe grievance channels and processes is includedin the annual Integrity at HP training for employees,
to enable them to effectively and promptly raise
any concerns.

Investigations in response to grievances lodged are
conducted in a comprehensive, objective manner,and are free from influence by management or thebusiness. All investigations follow a process designed
to ensure consistency and fairness. The investigation
process may involve interviews, formal reporting, andrecommendations under the oversight of our Global
Human Rights Team, external human rights experts,
human resources, legal, and relevant management.
We do not retaliate against people who use ourgrievance mechanisms or otherwise raise humanrights–related concerns, and we expect the samefrom our business partners. See Reporting concerns
for more information.
We received a total of 695 formal contacts throughour grievance mechanism (which is open to everyone)during 2023. No grievances were associated withmodern slavery risk in our own operations but two
were associated with modern slavery risk in our
supply chain. The first of these grievances wasanonymously reported and did not contain sufficient
information to initiate an investigation because it
lacked supplier name and location information. The
second grievance was investigated in partnershipwith external experts and they did not find evidence tosupport the allegation. Learn more about our efforts
combating modern slavery.

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HP’s Houston, Texas, United States, campus.

HUMAN RIGHTS DUE DILIGENCE | GRIEVANCE MECHANISMS AND ACCESS TO REMEDY

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

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Impact Report

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We track and assess allegations of potentiallyadverse human rights impacts that are brought
to our attention outside of the formal grievanceprocess, such as through audits and assessmentsor the media, and take appropriate actions where
allegations are confirmed. During our Human Rights
Incident Management Process, once we are awareof a potential incident or allegation, a case manager
is assigned and an investigation takes place. The
scope of an investigation is usually narrow and limited
to a specific aspect of our operations, a supplier,or a specific location. The approach involves a
combination of desk research, document review, andstakeholder engagement, particularly with potentiallyaffected stakeholders. Management is informedof and updated on incidents on a monthly basis.
All high-risk incidents are immediately escalated
to management.
We also collaborate to provide access to effective
remedy and monitor reported grievances, regardlessof source, through to resolution. For example, througha unique partnership with an NGO in Thailand, we
conduct on-site outreach with workers to raiseawareness of available channels—workers therefore
have a greater ability to actually make use of thegrievance mechanisms.
We recognize that workers need to feel confident
that they can raise their concerns without fearof retaliation, and that if workers do not trust thegrievance mechanism, they may be less likely to raise
their concerns. This can lead to problems festeringand potentially escalating into more serious issues.
Workers may test a grievance mechanism with asmall complaint before trusting it in order to see
how the grievance mechanism works and how theircomplaint is handled before raising a more serious
issue. By raising a small complaint first, they can test

how the grievance mechanism responds. We build
trust in our grievance mechanism by making surethat complaints are resolved promptly and fairly, andthat we investigate all complaints thoroughly and takeappropriate action to address them.
The NGO grievance partnership covers more than
16,000 workers across two supplier sites in Thailand.
In 2023, 13 complaints were received through thismechanism and HP ensured the resolution of theseissues by collaborating with the suppliers. The NGO
and the worker together determine when a grievanceis closed, ensuring that the worker is satisfied withthe outcome and remedy (if applicable). An example
of a reported grievance that affected approximately
1,000 workers involved an insufficient number offunctioning toilets available to workers, resulting inworkers spending their entire breaks waiting in line
for access. Once HP received this complaint throughthe NGO, we were able to work with the supplier tobring in temporary toilets while the regular facilities
were being repaired. This situation was confirmed
satisfactorily resolved within 60 days, and it helped tobuild trust in this grievance mechanism.
In 2023, in partnership with external human rights
experts, HP assessed the effectiveness of its
operational grievance mechanism, as part of thecompany’s commitment to continually improving how
it meets its responsibility to respect human rights.
This assessment was based on the effectivenesscriteria set out in principle 31 of the UNGPs, and was
informed by a detailed review of UN OHCHR, OECD,and other guidance, civil society recommendations,and the evolving regulatory landscape. It benefited
from reporting by and contributions from peerbusinesses internationally and specialist advocacy
and representative organizations, which helped

the company to understand best practices
and rightsholders’ perspectives and priorities.
Against this backdrop, by bringing together input
from HP personnel globally and across different
business functions, the project enabled HP toassess the quality of its policies, processes, andpractices, identifying existing strengths, such as ourgrievance mechanism’s availability to anyone, andareas for further development, such as continuing to
remove barriers to users accessing (and trusting in)our system.
Consistent with the UNGPs, we are committed
to providing for or cooperating in its effective
remediation through legitimate processes. We workwith responsible parties, encouraging them to assess
conditions and implement corrective actions. We
also seek to address adverse impacts, including bycollaborating with peers, partners, and suppliers oncollective remedy.

16,000+workers across two supplier sites
in Thailand are covered by our NGO
grievance partnership

UN Guiding Principle 31
Effectiveness criteria for nonjudicial
grievance mechanisms
Legitimacy

Enables trust from stakeholder groups and accounts
for the conduct of grievance processes.

Accessible

Known to all stakeholders groups, providing adequate
assistance for those who face barriers to access.

Predictable

Clear and known procedure and timeframe for eachstage, as well as clarity in the types of process,outcomes, and means of monitoring implementation.

Equitable

Aggrieved parties have access to sources of
information, advice, and expertise necessary toengage in a grievance process.

Transparent

Keeps parties to a grievance informed about its
progress and performance to build confidence inits effectiveness.

Rights-compatible

Ensures that outcomes and remedies accord withinternational recognized human rights.

Source of continuous learning

Draws relevant measures to improve the mechanismand prevent future grievances and harms.

Based on engagement and dialogue

Consults the stakeholder groups on its design andperformance and focuses on dialogue as the means toaddress and resolve grievances.

HUMAN RIGHTS DUE DILIGENCE | COMMUNICATING WITH STAKEHOLDERS

Communicating with stakeholders
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy

We value bilateral and multi-stakeholder
dialogue and engagement, including withhuman rights experts and rightsholders,and partner directly with groups based on
their expertise.
In 2023, we engaged with multiple stakeholders to gain
additional insights into our efforts related to humanrights. We did this through communicating directlywith a variety of external human rights experts,
utilizing industry memberships, and participatingin human rights events with rightsholders. These
interactions inform our human rights strategy anddrive our work forward.
Our human rights efforts benefit from the valuable
insight gained from our regular engagement with arange of key stakeholders and identified rightsholders,
including our workers and suppliers’ workers (andtheir representatives), investors, suppliers, and otherbusiness partners, local communities, customers,
peer companies, public policymakers, industry
bodies, civil society organizations (CSOs), sector
experts and others. We communicate our humanrights commitments in different forms, including
in our policies, through direct engagements andconsultations, and in multi-stakeholder roundtables
and collaborations. For example, throughout 2022
and 2023, we launched a stakeholder engagement
series to receive direct input from external experts
and organizations, including affected stakeholders
and rightsholders. This engagement series was partof a critical review of our human rights commitments
and efforts. One example of stakeholder feedback

we received related to how we can best engage
affected stakeholders and rightsholders, and how
an overreliance on mobile apps as an engagement
tool can result in some workers being left out. This
feedback was regarding our worker wellbeing survey,
a worker voice initiative meant to enhance our humanrights due diligence through direct worker feedback.
This initiative utilizes QR codes and surveys on mobile
devices. As a result of the stakeholder feedback,
we ensured tablet accessibility on-site to ensure weheard from all workers, not just workers with accessto mobile devices. This feedback shifted our approachand made our efforts more successful, highlighting
the value of stakeholder engagement.

HP engages with internal and external
stakeholders about human rights topics
through the following channels:
Executive management andleadership updates, including
through the Human Rights Council

HP’s website

Social media posts

Corporate statements
and disclosures

Integrity
Appendix

Public speaking events

Mandatory employee training
on subjects such as privacy
and integrity
Employee resources suchas human rights websites,
trainings, and tools
Worker voice and wellbeing surveys(both for our own employees and forworkers in our supply chain)

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Supplier portal (enabling supplieraccess to HP policies, the SCoC,
and other relevant information)

HUMAN RIGHTS DUE DILIGENCE | STRATEGIC PARTNERSHIPS

Strategic partnerships
We collaborate and partner with numerous organizations and initiatives
to drive progress by broadening and expanding our impact.

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
AppendixBluenumber: A nonprofit corporation that develops technological tools to facilitate datadriven human rights due diligence. The technology enables direct worker voice feedback
to supplement information on working conditions identified through social audits. It also
promotes “self-sovereign” digital identity, digital equity, and worker-owned data. Learn more
about our collaboration.
BSR: A sustainable business network that provides insights, advice, and collaboration with civilsocieties, government organizations, and value chain partners to understand the impact of
global sustainability challenges. Their focus areas include human rights; equity, inclusion, andjustice; and supply chain sustainability.
The Circulate Initiative: A nonprofit we collaborate with as a brand partner for the Responsible
Sourcing Initiative in Vietnam. Together, we are working to strengthen responsible supply
chains for recycled plastics, supporting the planet, people, and communities. Throughpartnerships with recycling companies, aggregators, informal sector associations, and local
partners, our goal is to improve the working conditions and livelihoods of informal waste
workers—taking collective action to create effective change.

Clean Electronics Production Network (CEPN): We participate with CEPN’s diverse
stakeholders to understand, address, and eliminate workers’ exposure to toxic chemicals in theelectronics supply chain. CEPN is part of Green America’s Center for Sustainability Solutions.
Learn more.
Leadership Group for Responsible Recruitment (LGRR): Developed by the Institutefor Human Rights and Business, LGRR is a company-led, collaborative effort with expert
organizations dedicated to eradicating worker-paid fees. HP, along with all LGRR members,
is publicly committed to the Employer Pays Principle and its implementation throughout our
supply chain.

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The Mekong Club: A nonprofit organization dedicated to creating sustainable practices
to address modern slavery across the globe. As a member, HP enjoys access to a rangeof benefits, including anti-slavery tools, resources, and consultations. We also participate
in various working groups, collaborating with other brands on joint initiatives that address
modern slavery.

NextWave Plastics: A consortium of multinational technology and consumer brands thataims to rapidly decrease the volume of plastic litter entering the ocean by collaboratively
and transparently developing the first global network of ocean-bound plastic supply chains.
Consortium members created the NextWave Plastics Framework for Socially Responsible
Ocean-Bound Plastic Supply Chains, a set of social responsibility guidelines to help brands
and other organizations respect the human rights of all workers across the ocean-boundplastic supply chain.
Responsible Business Alliance (RBA): A multi-industry initiative focused on responsible
business conduct in global supply chains and the respect and promotion of worker rights.
We serve on the steering committee of the RBA’s Responsible Labor Initiative, helping create
practices and programs that advance the RBA Code of Conduct and the capabilities of the
RBA’s member suppliers. We also collaborate to transform recruitment markets, provide more
effective and timely remedy and engagement with affected parties, and reduce the risk offorced labor in recruitment and employment.
Responsible Minerals Initiative (RMI): HP was a founding member of the RMI and continues
to be actively involved. This initiative works to support responsible mineral sourcing globallyby providing tools and resources to companies that improve regulatory compliance, align withinternational standards, and support industry and stakeholder expectations. Learn more about
our efforts with the RMI.
Survivor Alliance: A nonprofit that empowers survivors of modern slavery and humantrafficking to become leaders in the antislavery movement. In 2022 and 2023, we worked with
Survivor Alliance to develop company-wide employee training on modern slavery.
Truckers Against Trafficking (TAT): An NGO that educates, equips, empowers, and mobilizes
members of key industries and agencies across North America to identify and report potential
human trafficking situations via calls to local law enforcement and human trafficking reporting
hotlines. HP has been a partner of TAT since 2016. As a proud Gold Level sponsor of theorganization, we also encourage our logistics providers to promote TAT training. HP is one
of TAT’s leading partners in the technology and shipping space, and we have been identified
by TAT as a pioneering example of bringing exposure to the issue of human trafficking in our
industry. Learn more.
Verité: A nonprofit that provides knowledge and tools designed to help address supply chain
labor and human rights abuses. In 2022 and 2023, we worked with Verité to develop employee
training on modern slavery, with a focus on indicators of forced labor.

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Supplychain
workers

Commitments, policies, and disclosure

HP relies on a global supply chain,made up of hundreds of production
suppliers and thousands ofnonproduction suppliers.7

We require that all workers in our supply chain receive
fair treatment, freely chosen employment, andsafe working conditions. HP’s SCoC incorporates
international labor and human rights principles
and is aligned with the RBA Code of Conduct. The
SCoC requires suppliers (and their suppliers) toacknowledge and implement it. Contracted suppliersmust adopt a management system that includes
monitoring supplier compliance with the SCoC.
Suppliers representing 95% of HP’s total production
supplier spend have gone through social andenvironmental monitoring. This equates to around
78% of HP’s production supplier sites being monitored.
Learn more about our SCoC and other humanrights–related policies.

We strive for an ethical, sustainable,
and resilient supply chain to protect thepeople making our products, safeguard
our business and brand, strengthen
customer relationships, and create
opportunities to innovate. To empower
our suppliers’ workers, we invest ininitiatives that increase knowledge,
skills, and access to new opportunities.

In this section
Commitments, policies, and disclosure
Worker rights

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Process chemicals
Supplier monitoring and evaluation

Our suppliers range from multinational
enterprises to small firms, and operate incountries around the globe; we dependon them to provide us with materials,
components, and assembly for our
products, support shipping and delivery
to our customers, and supply a wide variety
of other goods and services.

We utilize a risk-based approach to our humanrights due diligence, and analyze our suppliers
using a data-driven supply chain environmental,social, and governance due diligence platform. This
platform helps us identify new and emerging supply
chain risks by geography (both region and country),
sector, product, and topics such as labor (including
forced and child labor, wages and working hours,
and discrimination), health and safety, environment,
business ethics, and management systems. To
identify, analyze, and predict the risks, the program
uses machine learning combined with on-sitedata generated from multiple sources, including

worker viewpoints collected through grievancemechanisms and worker surveys, audits, NGOs,international organizations, and data collected fromvendors and sites. This tool utilizes data analytics tocreate predictive models to assess the likelihood of
unauthorized subcontracting, human trafficking, andlabor unrest. It helps us to design and implement due
diligence solutions that are risk based, strategic, andtailored to the unique context, ambitions, and supply
chain characteristics of HP.

Transparency
From PCs to printers, HP’s unique products requirea vast network of suppliers and partners spanning
six continents and over 39 countries and territories.
HP has more than 800 manufacturing suppliers
and several thousand nonmanufacturing suppliers
that provide goods and services in support of ouroperations. We were the first IT company to disclose
a list of our suppliers. Our supplier list includes thenames and locations of the suppliers that represent
95% of our production supplier spend. For our firsttier suppliers (what we refer to as our final assembly
suppliers) we estimate that 45%–55% of all workers
are women, and 5%–15% are migrant workers.
In addition to this report, we disclose information
about our supply chain responsibility and humanrights performance through our annual U.S. Securities
and Exchange Commission (SEC) Conflict Minerals
Report, Modern Slavery Transparency Statement,
Report on Cobalt, and other human rights–related
voluntary disclosures. We also provide tailored supply
chain responsibility information to our customers
and channel partners to help them achieve theirsustainability and human rights goals.

SUPPLY CHAIN WORKERS | WORKER RIGHTS

Worker rights
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability

We continually deepen our understandingof the social and economic factors that leadto labor concerns, and focus on areas of risk
where we can have the most influence.
We collaborate with organizations and government
agencies with local expertise to promote long-term,
scalable solutions. Our primary focus areas arepreventing forced labor and protecting workers’ rights.

Human rights due diligence

We communicate openly with workers andmanagement in our supply chain to identify andunderstand workers’ questions, concerns, andpriorities. We train our procurement teams, suppliermanagers, and other employees to be vigilant andreport instances of practices that may not meet
our standards. In 2023, we continued to prioritizebuilding additional communication channels to collect
more extensive worker feedback that will informfuture human rights programming. Learn about ourcapability-building efforts.

Supply chain workers
Responsible minerals
programOur employees

Worker agency

Culture, equity,and diversity
Data
Digital Equity and Philanthropy

Workers have the ability to make informed choices about their careers
and are empowered to act on those choices

Integrity
Appendix

HP worker empowerment scope

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Wellbeing

Voice

Opportunity

Workers have knowledge of
their rights and the proceduresthat enable physical safety andmental health in the workplace.

Workers have their voices heard
and considered, with accessto legitimate, predictable,
equitable, transparent, andrights-compatible grievancemechanisms with a dialogue thatis culturally appropriate.

Workers have the opportunity
to improve professional andpersonal skills to enable
their advancement.

Worker empowerment
HP is building upon our existing human rights
compliance model with deeper engagement andpartnership with our suppliers and their workers. This
involves further incorporating suppliers and theirworkers into our systems, and continuing to drive
dignity and respect for every individual across ourvalue chain. In partnership with our suppliers, HP has
improved upon existing systems and environmentsthat enable worker wellbeing, support opportunity
for advancement, elevate worker voice, and promote
workers’ agency regarding their choices and careers.
Our worker-centric approach is designed to ensure
workers are aware of their human rights, and movetoward developing work and life skills that enable
them to pursue wider career options as well as higher
quality of life and wellbeing. This approach is intended
to contribute to increased commitment, self-esteem,
confidence, and job satisfaction of those making
our products.
It is also important that our suppliers understandand uphold HP’s human rights expectations andcommitments, and cascade these high standards
to their own suppliers. In addition to meeting HP’s
expectations, this may also result in reduced turnoverrates, as well as improved communication andproductivity for the supplier.
We will reach one million workers through HP worker
empowerment programs deployed, assessed, andstewarded over time. These efforts will highlightthe stories of workers and appropriately reflect
the complexity of HP’s global supply chain and thepeople who work within it. HP will continue to add
innovative worker empowerment programs anddrive business progress toward the UN Sustainable
Development Goals.

Workerempowerment

486K

workers reached through 2023.
2030 GOAL
Reach one million workers through worker
empowerment programs by 2030, since thebeginning of 2015

SUPPLY CHAIN WORKERS | MILLION MAKERSSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

2023

Hearing directlyfrom workers throughMillion Makers
In 2023, HP continued to expand Million
Makers to elevate worker voice and respondto any concerns raised by workers.
Million Makers, a human rights due diligenceplatform using direct worker voice, is acollaborative effort between Be Slavery
Free, Bluenumber, Unseen UK, and Mekong
Club. In 2023, HP continued to utilize Million
Makers as an additional tool to enhance ourhuman rights due diligence program throughidentifying and addressing any concerns
raised by workers. We expanded to two
additional key supplier sites in Malaysia, as
well as an HP-owned manufacturing site,
surveying nearly 800 workers on possible
forced labor risks.

The onboarding process of Million Makers
involves the Bluenumber team briefing
workers on-site and explaining the main
objectives of the program. They facilitate
participation in the survey by posting QR
codes in worker-accessible areas, which
workers then use to log in and complete
the surveys.
Continued on next page

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108 hp.com/sustainableimpact

The Million Makers questionnaire for supply chain workers.

SUPPLY CHAIN WORKERS | MILLION MAKERSSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023

HP Sustainable
Impact Report

109 hp.com/sustainableimpact

The team supports the workers in logging
in and completing the surveys for fiveconsecutive days. Surveys consist of 18
simple yes/no questions measuring ILO
indicators on working conditions. Because
workers are sharing their data and digital
identities, which they own and manage,
they are compensated financially byBluenumber after completing the surveys.
Using this technology, Bluenumber gathers
verifiable data directly from workers about
their working conditions, specifically forcedlabor and rights abuses, in compliance withlocal law.

Feedback from the pilot, which launched lastyear, has been integrated into our approachto help improve other processes. For
instance, worker feedback indicated that thequestions were ambiguous after translation,
leading to multiple interpretations. HP is
working with Bluenumber to ensure
questions are worded and translated inways that reduce ambiguity.

Pioneering the
program in Malaysia
First Engineering Plastics (Malaysia)(FEPM) has been an HP supplier since
the late 1980s and was the first of our
suppliers to agree to launch Million
Makers in its facility.
Anonymized survey results were sharedwith both HP and FEPM. Worker feedback
indicated that workers felt they wereable to share their feelings, thoughts, andexperiences during their employment,
and that they felt heard by FEPM and HP.
The results also indicated a need for moreclarification and communication withworkers around employment terms andcontracts. As such, FEPM has launcheda review of this process to identify areasof improvement.

“

We always work to ensurethat employees’ human rights
are adequately protected,
and social compliance has
always been our top priority.
Million Makers was a welcome
opportunity to gain better
insights and understandingof employees’ thoughts andfeedback, to have even, equal,
and fair employment.”
General Manager, FEPM

SUPPLY CHAIN WORKERS | WORKER RIGHTS

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Building a Future
Ready workforce
in Singapore
Singapore is one of two main locations
for the manufacture of Original
HP inkjet supplies. HP’s Future Readyand predictive workforce plan andexpertise in digital transformation andsustainability align with Singapore’s
manufacturing goals. The Smart
Manufacturing Applications andResearch Centre (SMARC) enables
our factory employees to gain theknowledge they need. Employees areable to apply their learnings at SMARC,
using it as an exploratory space for
prototyping and innovation, laying the
groundwork for them to lead the way.
Learn more

Capability building
In collaboration with NGO partners and other externalorganizations, we provide programs designed to help
suppliers continually improve along their sustainability
journeys. These efforts reached almost 94,300
workers through capability-building programs in areas
such as worker wellbeing, rights and responsibilities,
and environmental, health, and safety (EHS)
awareness. This included 31% of our manufacturing
suppliers by spend, and more than 14,000 employees
at customer support–related and other nonproduction
suppliers who completed training on the RBA Codeof Conduct.
During 2023, we conducted several capability-building
training programs, including:• A primary focus, in 2023, on increasing theawareness and knowledge of fundamental humanrights at supplier sites. To this end, we rolled out aworker rights training at 42 supplier sites, including
some in high-risk regions. This training, reachingapproximately 74,000 workers, introduces theconcepts of workplace rights and responsibilities
in the context of national laws and the workplace.
Moreover, it further elaborates on protections
employers are obligated to provide such as
contracts, wages, hours, time off, paid holidays, andmore. This training makes up the foundation uponwhich our Worker Empowerment goal rests.
• RBA Code of Conduct training, delivered to supply
chain and global infrastructure partners, reaching
17,300 workers. The training was designed toensure that workers understand their rights andmanagers their responsibilities, and that necessary
management systems are in place, including

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managerial responsibilities to respect humanrights. Additionally, if a supplier’s work makes themmore prone to experience certain risks, we assign
them specific modules from the RBA Code of
Conduct in order to increase their awareness ofthe specific risk. For instance, suppliers that are
more prone to health and safety risks are assigned
the RBA Health & Safety Training module from the
RBA Code of Conduct to improve their health andsafety practices.
• A mandatory human rights due diligence (mHRDD)
training, delivered to 600 workers in collaboration
with other technology peers. This training was
designed to help prepare suppliers for the new
mHRDD regulations, supplemented with real casestudies. Topics covered in the training included
supply chain due diligence and forced labor
legislations. Additionally, the RBA presented tools
and initiatives to comply with mHRDD regulations
and key changes in the RBA Code of Conduct.
• The HP Worker Wellbeing Survey, launched in 2022
and updated in 2023, which helps to inform ourunderstanding of workers in our supply chain andimprove our collaborations with suppliers to deliver
better working environments. The survey focuses
on four primary areas: 1) career progression andworker motivation, 2) worker mental and physicalhealth, 3) general engagement levels, such as worker
satisfaction, and 4) respect and communication.
In 2023, the survey was conducted at four sites in
China, reaching approximately 1,220 workers. The
results showed that workers are eager to learn
about career development, common workplaceskills, and mental health.

Measuring for effectiveness is an essential part of ourhuman rights due diligence program. In terms of our
supplier capability–building efforts, this may include
interactive quizzes, polls, and surveys built during
the trainings to evaluate participants’ understandingof the topic and gather supplier feedback following
all trainings. We have found that suppliers who
attend our trainings have a greater awareness andunderstanding of human rights topics. For instance, asurvey conducted after our supplier mHRDD training
indicated that 100% of the participants understoodthe implications of new human rights due diligence
regulations, and 90% recognized that many of theseregulations would apply to the whole value chain,reinforcing the need for greater due diligence both
upstream and downstream. We will continue to
conduct these trainings and raise awareness with
suppliers as expectations evolve.

SUPPLY CHAIN WORKERS | WORKER RIGHTS

Preventing modern slavery8

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence

As part of our commitment to addressing thepotential risks of modern slavery, we start with
our own operations and suppliers while striving tocollaborate more broadly in ways that drive positivechange. Modern slavery can manifest itself in
multiple ways, including through debt bondage, forcedlabor, and human trafficking. In our Modern Slavery
Transparency Statement, we discuss our efforts toaddress modern slavery.

Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity

Where risks are identified, we work with suppliers
and partners to address challenges and enact riskmitigation plans. In 2023, eleven suppliers, locatedin Singapore, Malaysia, and Taiwan, among others,
were found to have nonconformances associatedwith indicators of modern slavery with regard toforeign migrant workers. Nine suppliers charged fees
prohibited by HP’s SCoC and Supply Chain Foreign
Migrant Worker Standard, including recruitment,
travel, medical, and accommodation fees. One
supplier charged fees and withheld passports andone supplier withheld workers’ wages, all in violationof the HP SCoC and Supply Chain Foreign MigrantWorker Standard.

In partnership with the RBA, we immediately address
such findings in accordance with the policies andprocedures laid out above by requiring the supplier tostop the prohibited practices, revise their policies forhiring foreign migrant workers (including confirmingthat workers will not pay fees going forward), andcommunicate the revised policies to their workers.
Once suppliers confirm they have completed therequested corrective action, an on-site visit isscheduled to verify. As part of the investigation andremediation process, there is third-party verificationof the total number of workers impacted, as well as
the amount and types of fees they paid. HP and the
RBA work with the suppliers to provide remedy to
the workers.
As a part of addressing priority findings, HP has
confirmed remedy to more than 1,400 workers in our
supply chain, including over US$2.81 million in fee
repayments, in 2023. Since 2018, HP has confirmed
remedy to over 10,000 workers including over
US$7 million in supplier repayments.

Data
Digital Equity and Philanthropy
Integrity
Appendix

In addressing the risk of modern slavery and childlabor, we focus primarily on engagement with
suppliers with whom we have a direct contractual
relationship. We have multi-year agreements
in place with many of our manufacturing andnonmanufacturing suppliers. This provides us theopportunity to build supplier awareness and capability
to meet our supply chain responsibility expectations,
including the implementation of and adherence topolicies and processes to address the risk of modern
slavery and child labor. These agreements require inturn that our manufacturing and nonmanufacturing
suppliers cascade our expectations to their
upstream suppliers.

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HP-Poly's facility in Tijuana, Mexico.

The HP Supplier Sustainable Impact Scorecard
is used to measure and incentivize supplierperformance on a range of factors, including audit
results and other performance metrics. Suppliers
who have exceptional performance in these areas
realize a benefit in their commercial relationship with
HP. Leaders within our supply chain operations teamare briefed on suppliers’ Scorecard results. Revised
periodically to reflect HP’s increased expectations,
the Scorecard process encourages continual supplierimprovement. The Scorecard evaluation process
takes place regularly throughout the year. Learn more
about our Scorecard.
As an example of our programs in this area, in 2019,
HP undertook focused efforts to proactively tackle
issues related to human trafficking and forced laborto support the monitoring of recruitment processes at
HP suppliers by engaging Issara Institute, a nonprofit
organization. During 2023, that partnership has
supported HP’s key work in prioritizing worker voice
and rightsholder engagement in Thailand, helping us
to better understand and address worker concernswith regards to working conditions, recruiting
experience, and factory worker–management
communication. Issara’s partnership has also
included monitoring recruitment processes in the
Myanmar and Thailand corridor.
To support and advance supplier due diligence, incollaboration with the RBA, we sponsor a forcedlabor training program, which aims to help suppliers
understand the current manifestations of forced labor
indicators in the electronics industry. The training
also defines the key principles and approaches toforced labor remediation, as well as the importanceof ensuring effective remediation for violations ofrecruitment fee standards.

SUPPLY CHAIN WORKERS | PROCESS CHEMICALS

Process chemicals
Introduction
Sustainable Impact
Climate Action
Human Rights

As part of our commitment to respecting
human rights, we engage with our suppliers
to strengthen knowledge and best practices
in health and safety.
We take a science-based approach to assessing thepotential human health and environmental impacts ofsubstances used in making HP products.

Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

In 2023, we continued to focus on implementation of
a comprehensive worker safety strategy to address
process chemicals. Suppliers are required to follow
the manufacturing process chemical use restrictions
outlined in HP’s General Specification for theEnvironment (GSE). Additionally, our SCoC requires
suppliers to employ robust management systems tocatalog and evaluate process chemicals, eliminate
or manage hazardous substances, demonstrate thatanalyses of safer alternatives have been conductedwhen a hazardous chemical is being used, and provide
workers with essential personal protective equipment
and training. We gather data from our suppliers aboutprocess chemicals and implement corrective actions
as needed.
We encourage suppliers to switch to safer choices,such as changing from solvent-based to water-based
paints. In situations where the use of hazardous
chemicals is currently unavoidable, we help suppliers
identify preferable alternatives through our alternative
materials assessment program.

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To drive progress across the industry, we are afounding member of the CEPN, facilitated by the NGO
Green America. This collaborative, multi-stakeholder
effort developed a program to assess the use ofprocess chemicals, strengthen the culture of worker
safety and engagement, reduce worker exposure
to identified priority process chemicals, substitutethose chemicals with safer alternatives withinmanufacturing processes, and ultimately reachdeeper into supply chains.

Process Chemicals Data Collection Tool
Many facilities in our supply chain have alreadycollected data on process chemicals use with theProcess Chemicals Data Collection Tool. Data
reported includes chemical product ingredients,
percentage composition, use and controls, andhazard identification. We have worked with suppliers
to assess hazards using the GreenScreen® for
Safer Chemicals and to switch to safer alternatives
where necessary.

FOCUS

Improving supply chainsthrough industry collaboration
In early 2021, we committed to taking
collective action to protect workers in
our global supply chain from exposure tohazardous process chemicals as one of
the four Founding Signatories of CEPN’s
Toward Zero Exposure program, which
has been developed with sustainability
and social responsibility leaders—
including HP. Through the program,
electronics brands and suppliers commit
to aligned, structured, long-term practices

Worker engagement and participation
The commitments toward elimination andsubstitution of priority chemical substances havebeen communicated to workers. In addition, several
facilities have also established safety committees
to create opportunities for workers to engage inpromoting workplace safety related to chemical
management that involves around 19,000 workers
in production.

HP’s manufacturing facility in Singapore.

that will protect workers throughout the
manufacturing process from exposure topotentially hazardous chemicals.
In 2023, progress included directly
removing exposure to certain hazardous
chemicals and impacting how globalorganizations measure, track, andcommunicate about process chemicals.
See CEPN’s Toward Zero Exposure reportfor more information.

SUPPLY CHAIN WORKERS | SUPPLIER MONITORING AND EVALUATION

Supplier monitoring and evaluation
Introduction
Sustainable Impact
Climate Action
Human Rights

We monitor and evaluate our suppliers in
multiple ways to understand performance,
identify and address issues, and drive
ongoing progress.
Our approach includes:

Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix• The supplier Self-Assessment Questionnaire:
We conduct SAQs, which include detailed questions
around social and environmental management andpractices and are based on our SCoC. Learn more.
• Coaching, specialized training, data collection,and ongoing dialogue: Using these mechanisms,
we engage with suppliers to help them develop andmaintain robust management systems to address
root causes of key risks and challenges. Learn more.
• Key performance indicator (KPI) monitoring
program: We collect data from high-risk suppliersites weekly on key issues such as working hours,
days of rest, and student workers. This data
supports our supplier collaboration efforts to drive
ongoing improvement. See results.
• Supplier audits including unannounced audits:
Our supplier audits measure conformance withall provisions of the HP SCoC in the areas oflabor, health and safety, environment, ethics, andmanagement systems. Learn more.

• Specialized assessments: We conduct targeted
supplier specialized assessments to supplement
our comprehensive audits. These assessments
are risk based, focusing on topics such as foreign
migrant workers and student workers. Learn more.
— Health and safety assessments: These
assessments focus on identifying potential
health and safety risks, such as occupationalsafety, emergency preparedness, and control
of flammables.
— Onboarding assessments: Using our SCoC as
the foundation, this simplified assessment for new
suppliers or supplier sites helps identify potential
risks for what HP considers the most important
areas of the SCoC. This initial assessment helps
prevent overwhelm for new or smaller suppliers,
and aims to build their maturity and prepare themfor future full audits.
— Vulnerable worker group (student and foreign
migrant worker) assessments: This deep-diveassessment focuses on student and foreign
migrant workers, who are vulnerable worker
groups in the supply chain, and pinpoints potential
risks during the recruitment, employment, andrepatriation of workers.
— KPI validation assessments: These assessments
help verify data collected as a part of our LaborKPI Program.
— Priority screening assessments: This focused
assessment is a subset of a full RBA audit
that focuses on what HP considers to be highpriority risks, such as freely chosen employment,
occupational safety, and hazardous substances.

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Supplier Sustainable
Impact Scorecard
Our Supplier Sustainable Impact Scorecard(Scorecard) is intended to set expectations anddrive improved performance through consistent,
comprehensive, and actionable feedback. This tool
provides suppliers with a score that encompasses
audit performance; environmental and human rights
impact, transparency, goal setting, and performance;
conflict minerals management; and other social andenvironmental topics. Results are summarized acrossmultiple dimensions and contribute to a supplier’s
overall procurement score, which impacts the
supplier’s relationship with HP and ongoing business.
Suppliers discuss their Scorecard with HP as partof regular business performance evaluations
throughout the year, and receive additional points ifthey demonstrate sustained improvement.
Revised periodically to reflect HP’s increased
expectations and emerging regulations, theScorecard process encourages continual supplierimprovement. During 2023, average scores for final
assembly suppliers increased by one percentage
point compared to 2022, and average scores forcommodity suppliers decreased by six percentage
points. Scorecards applied to suppliers representing
46% of our production spend. Leaders within our
supply chain operations team are briefed on suppliers’
Scorecard results. See Data for full results.

Suppliers
representing
95%
of HP’s total production
supplier spend havegone through socialand environmental
monitoring

SUPPLY CHAIN WORKERS | SUPPLIER MONITORING AND EVALUATION

Audit and assessment results

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals

In 2023, we completed 398 audits of production
suppliers, product reuse and recycling vendors,
and nonproduction suppliers, as well as 16 otherassessments of production suppliers. During the year,
86% of production supplier audits were third party–
certified RBA VAP audits.

Through our audits, we see a wide range of maturity
levels in our suppliers, which are scored on a scale of
0–200. In the RBA Factory Lead Certification Program,suppliers with scores from 160 to 180 are eligible fora Silver certification, and those with scores above
180 for a Gold certification (including 32% of supplierfacilities audited in 2023).

Governance andaccountability
Human rights due diligence

Overall, two-year average audit scores have increased.
From 2021 to 2023, the percentage of production
supplier initial audits and full re-audits that scoredabove 160 increased from 50% to 70%. The averagescore during that period increased from 149 to 161.
Thirty audits during 2023 were of final assembly
supplier sites. Of these, 80% scored over 160, 10%scored between 100 and 160, and 10% scored under 100.
The other 141 audits during 2023 were of commodity
supplier sites. Of these, 67% scored over 160, 26%
scored between 100 and 160, and 7% scored under 100.

Production supplier specialized
assessments, 2023
Health and safety assessments

0

Onboarding assessments

2

Vulnerable worker group (student and foreign
migrant worker) assessments

1

KPI validation assessments

4

Priority screening assessments

9

Supply chain workers
Responsible minerals
programOur employees

Sustainability audits, 2023*

Culture, equity,and diversity
Data
Digital Equity and Philanthropy

Initial audits (initial
evaluations ofconformance)

Follow-up audits(addressing
nonconformances
identified in any
corrective action plans)

Full re-audits(comprehensive
reassessments)

76

87

95

Product supply chain

Integrity

Production suppliers

Appendix

Product transportation suppliers

0

0

0

Product reuse and recycling vendors

11

0

19

Suppliers supporting HP manufacturing(on HP premises)

52

12

10

Suppliers supporting HP offices (onHP premises)

0

0

0

Service suppliers (on third-party
premises)

27

1

0

Nonproduction suppliers

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Distribution of nonconformancesand findings by section of HP Supplier
Code of Conduct, 2023*(percentage of total)

200
150
100
50
0

2021

HP operations

2023

Distribution of scoresof initial audits and full re-audits*(number of audits)

2022

2023

<100

50% Labor

6% Management systems

HP manufacturing sites

1

0

3

100–160

34% Health and safety

2% Ethics

HP offices

4

0

0

>160

8% Environmental* Audits of production suppliers and suppliers supporting HP manufacturing followed the RBA Code of Conduct (either 7.0, 7.0.1, 7.1.1, or
7.1.2) audit protocols. We contract with Environmental Resources Management (ERM) to audit product reuse and recycling vendors
for conformance with the following policies and vendor standards: Export of Electronic Waste to Developing Countries Policy,
HP Supplier Code of Conduct, and HP reuse and recycling standards. See Repair, reuse, and recycle for detail. Audits of nonproduction
suppliers supporting HP offices, off-site third-party nonproduction suppliers, and HP offices were focused on labor, ethics, andmanagement systems.

* Data is from initial audits and full re-audits ofproduction suppliers.

* Includes immediate priority findings, non–immediate priority
nonconformances, and major nonconformances identified.
Data is from initial audits and full re-audits of production
suppliers conducted in 2023. Due to our two-year audit cycle
and changes to HP’s supplier base, data typically does not
represent the same supplier sites as the previous year.

SUPPLY CHAIN WORKERS | SUPPLIER MONITORING AND EVALUATION

Immediate priority findings

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programFindings with lowest rates of conformance of sites audited, 2021 and 2023*

Immediate priority findings9 are the most serious
type of direct supplier nonconformance, and require
immediate action. In 2023, we identified 16 immediatepriority findings, equivalent to 0.1 findings on averagefor each initial audit and full re-audit of production
suppliers. There were nine issues related to thecharging of recruitment fees, three related to forced
overtime, one related to discrimination, and three
related to emergency exits. We required the issues tobe immediately addressed, and are working with the
suppliers to complete remediation and implement
corrective actions.

Finding**

Our employees
Culture, equity,and diversity

Rate ofconformance
2021***

Working hours

24%

35% Excessive working hours remains one of the most pressing labor challenges across the supply chain. Among suppliers in ourLabor KPI Program (81 at the end of 2023, representing approximately 71,800 workers), 98% met our requirements related toworking hours in 2023, compared to 96% in 2022 and 95% in 2021. During 2023, our requirements related to workers’ days ofrest were met by 99% of suppliers in the program, compared to 98% in 2022 and 98% in 2021.**** The year-over-year increases
in conformance rates of these two categories indicate that our Labor KPI Program members are continually improving theireffective management of working hours and days of rest expectations.

Wages andbenefits

55%

56% In countries without a set minimum wage, the industry prevailing wage applies. The most common issue in wages and benefits
is suppliers not paying appropriate social insurance to their workers. Examples of corrective actions related to wages andbenefits include maintaining documentation of pay stubs and employer contributions to worker insurance schemes, andworker communication.

Emergency
preparedness

49%

62% Common nonconformances in this category include items such as blocked exit doors, missing or poorly lit exit signs, lackof fire exit instructions, and missing or defective emergency equipment. We supplement our audits with specific health andsafety assessments that ensure timely closure of all potential findings in this category.

Occupational
Safety65%

68% Nonconformances relate regularly to current safety permits and first aid–response reporting. Suppliers must have tracking
mechanisms and keep documentation of remediation and compensation provided to workers involved in an incident. A
supplier with a nonconformance must also prove that training has been conducted or will be conducted within 180 days.

Management
accountability andresponsibility

96%

75% Suppliers are expected to have adequate and effective management systems and reviews for continuous improvement
process for labor, health and safety, environment, and ethics. Corrective actions include assessing and updating existing
policies and procedures.

Supplier
responsibility

79%

85%

Data
Digital Equity and Philanthropy
Integrity
Appendix*

Rate ofconformance
2023*** HP’s approach

Suppliers must communicate RBA Code of Conduct requirements to the next-tier of suppliers and have adequate andeffective processes to ensure that major next tier suppliers implement the Code. Corrective actions include establishingproper procedures to communicate requirements and ensuring that major next-tier suppliers implement the Code of Conduct.

Data is from initial audits and full re-audits of production suppliers conducted in 2021 and 2023. Due to our two-year audit cycle and changes to HP’s supplier base, data typically does not represent the same
supplier sites as the previous cycle.
** Data refers to the RBA Code of Conduct 7.0, 7.0.1, 7.1.1, and 7.1.2 protocols. After protocol 7.0.1, the industry pivoted to a new audit methodology. As a result, 2021 cannot be directly compared to 2023.
*** Percentage of sites with no immediate priority findings, non–immediate priority nonconformances, or major nonconformances identified.
**** The HP Labor KPI Program measures the performance of HP production lines at participating supplier facilities, and not the overall performance of those facilities. In contrast, initial audits and full re-audits
assess the overall performance of supplier facilities where other brands in addition to HP may also manufacture products.

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SUPPLY CHAIN WORKERS | SUPPLIER MONITORING AND EVALUATIONOther findings

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity

In 2023, audited suppliers showed no major
nonconformances related to child labor risks,
continuing this trend of over three years. In addition
to our review of our audit data, we use our Labor KPIProgram. Data from this program indicates 100%
conformance to our expectations. We attribute thistrend to our robust capability-building program,which involves training suppliers on our expectations
regarding human rights and child labor.
During the year, 171 initial audits and full re-auditsof production suppliers identified 821 other priority
and major nonconformances, equivalent to 4.8 per
audit on average.10 Six provisions (on the previouspage) out of 45 total represented 68% of all major
nonconformances identified. We focus on theseand other areas that have the greatest potential
for improvement.
HP requires suppliers to provide a detailed corrective
action plan addressing all identified nonconformances
within 30 days of receipt of the site audit report (except
immediate priority findings, which are addressed
expeditiously), and has processes in place to monitor
progress and subsequent closure of nonconformances.
For details, see the RBA VAP Operations Manual andSupply chain responsibility: Our approach.

Appendix

0
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audited suppliers showed major
nonconformances related to childlabor risks in 2023, continuing thistrend of over three years

SUPPLY CHAIN WORKERS | SUPPLIER MONITORING AND EVALUATION

Rates of conformance of sites audited, 2021 and 2023*

Rates of conformance of sites audited, 2021 and 2023*

Introduction
Sustainable Impact
Climate Action

HP Supplier Code of Conduct section/provision
Labor

Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programRate of conformance ofsites audited, 2021**

Rate of conformance ofsites audited, 2023**

84%

86%

Rate of conformance ofsites audited, 2021**

Rate of conformance ofsites audited, 2023**

Ethics

99%

99%

100%

99%

HP Supplier Code of Conduct section/provision

Freely chosen employment management systems

84%

87%

Business integrity

Risk of forced labor

83%

91%

No improper advantage

100%

99%

100%

99%

Young worker protection management systems

98%

97%

Disclosure of information

Risk of child labor

100%

100%

Intellectual property

100%

99%

100%

99%

Working hours

24%

35%

Fair business, advertising, and competition

Wages and benefits

55%

56%

Protection of identity and nonretaliation

100%

99%

95%

100%

Humane treatment

99%

98%

Responsible sourcing of minerals

Non-discrimination management systems

96%

98%

Privacy

100%

99%

Our employees

Risk of discriminatory practices

99%

99%

Management systems

94%

95%

Culture, equity,and diversity

Freedom of association

100%

99%

Company commitment

98%

99%

Health and safety

80%

86%

Management accountability and responsibility

96%

75%

Occupational safety

65%

68%

Legal and customer requirements

95%

92%

Data
Digital Equity and Philanthropy

Emergency preparedness

49%

62%

Risk assessment and risk management

94%

95%

Integrity

Occupational injury and illness

86%

88%

Performance objectives with implementation plan and measures

95%

100%

Appendix

Industrial hygiene

85%

90%

Training

98%

98%

Physically demanding work

94%

99%

Communication

98%

96%

Machine safeguarding

89%

94%

Worker feedback and participation

96%

99%

Dormitory and canteen

70%

87%

Audits and assessments

95%

98%

Health and safety communication

99%

96%

Corrective action process

95%

99%

Documentation and records

96%

99%

Supplier responsibility

79%

85%

Environmental

89%

96%

Environmental permits and reporting

93%

98%

Pollution prevention and resource reduction

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91%

99%

Hazardous substances

74%

86%

Wastewater and solid waste

98%

98%

Air emissions

83%

92%

Storm water management

93%

98%

Energy consumption and GHG emissions

94%

98%

*

Data is from initial audits and full re-audits of production suppliers conducted in 2021 and 2023. Due to our two-year audit cycle andchanges to HP’s supplier base, data typically does not represent the same supplier sites as the previous cycle.
** Percentage of sites with no immediate priority findings, non–immediate priority nonconformances, or major nonconformances
identified. Data refers to the RBA Code of Conduct 7.0, 7.0.1, 7.1.1, and 7.1.2.

Introduction
Sustainable Impact
Climate Action

Responsible
minerals program

Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity

HP works diligently to avoid any
connection between the materials usedin our products and armed violence orhuman rights abuses, which we consider
to be unacceptable.
We have adopted industry-leading
policies and monitoring practices and arebroadening our vigilance beyond conflictminerals to a wider range of minerals
and geographies.
Our large global supply chain presents theopportunity to significantly influence our
suppliers. Through collaborative efforts,
we will continue to source responsibly
from conflict-affected and high-riskareas (CAHRAs).

Data
Digital Equity and Philanthropy
Integrity
Appendix

Transparency in sourcing
In the cases of trace and precious minerals,
we work to influence the practices of thosemuch deeper in our complex, global, multiactor supply chain.

Approach
While conflict minerals11 are rarely used in large
volumes in any one IT product or by any one company,
tantalum, tin, tungsten, and gold (3TG) are found in
relatively small amounts in virtually all electronic
products. We are typically 4–10 supply chain stages
removed from the smelters that purchase the ores
and process them into metals. For this reason,
HP works with a range of organizations—including
peers across the IT industry and respected industry
bodies and programs (such as the RMI through RBA,
the Public-Private Alliance for Responsible Minerals
Trade, and the European Partnership for Responsible
Minerals)—to collectively engage the entire supply
chain in efforts to eradicate minerals that may havedirectly or indirectly supported armed groups, and topromote responsible sourcing of minerals regardlessof origin.
HP supports retention of the U.S. conflict minerals
reporting framework as an economic driver for
smelters to responsibly source minerals in the
Democratic Republic of the Congo (DRC) andsurrounding countries. In the EU, we support the
Conflict Minerals Regulation, which appropriately
focuses on responsible smelter sourcing
regardless of country of mineral origin, including
CAHRAs worldwide.

In this section

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Transparency in sourcing
Multi-stakeholder initiatives

We do not support de facto embargoes of minerals
from the DRC and adjoining countries, or from otherconflict-affected regions. We believe it is more
effective to use our leverage (independently as wellas through cross-industry collaborations) to address
issues and promote positive change. This helps toprotect people in those regions while maintaining
their economic opportunities. We are actively involvedin the RMI and support its efforts to engage withgovernment stakeholders.

RESPONSIBLE MINER ALS PROGR AM | TR ANSPARENCY IN SOURCING

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix2023
119

Addressing risk in our
supply chain
Promoting smelter best practices is one of the mostdirect ways to proactively address the potential riskof conflict minerals entering the supply chain. We
require our suppliers to source 3TG for HP products
only from smelters that comply with the RMI’s
Responsible Minerals Assurance Process (RMAP),
which requires a third-party sourcing audit. Presenceon the RMI conformant list indicates the smelteror refiner maintains good standing in the program
through a continual validation process, and thatit has systems and processes in place to support
responsible sourcing.
We designed our due diligence measures to conformwith applicable portions of the OECD Due Diligence
Guidance for Responsible Supply Chains of Minerals
from Conflict-Affected and High-Risk Areas (Third
Edition, OECD 2016) and the related Supplements,
which is an internationally recognized due diligenceframework. The design of these measures took into
account HP’s downstream position in the minerals
supply chain, the OECD recommendations fordownstream actors that have no direct relationships
to smelters or refiners, and the use of independent
assessment programs to provide information about
smelters or refiners.
Our relatively small use of these metals decreases
our influence, so we encourage all industries that
use these materials to demand conflict-free 3TG. We
will continue to work with our suppliers and industry
groups to drive demand for conflict-free sourcing,
regardless of whether the minerals originate in the
DRC or elsewhere.

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We promote responsibly sourced minerals in our
supply chain by:• Requiring our production suppliers of goods
containing 3TG (“3TG suppliers”) to require theirsmelters to undergo third-party sourcing audits anduse only smelters that are RMAP conformant• Encouraging all smelters that purchase and processmineral ores to undergo third-party sourcing audits• Supporting multi-stakeholder collaboration toestablish secure, conflict-free sources of 3TG ores
from the DRC

Suppliers
HP sets clear requirements of 3TG suppliers in our
Supply Chain Social and Environmental Responsibility
Policy (which includes our Conflict Minerals Policy),
GSE, and SCoC.
We assess these suppliers’ responses to the RMI
Conflict Minerals Reporting Template, which gives
companies a common format for sharing information
about 3TG sources with business partners andsuppliers across the supply chain. We require
corrective action from suppliers where needed,and provide them with training on an annual basis
or upon request. In September 2023, we held virtual
responsible mineral training sessions that wereattended by 388 participants from our supply chain,
as well as members of the HP Supplier Management
team. The training sessions received positive
feedback from suppliers.
If any 3TG supplier reports sourcing from a smelter
that triggers one of our potential risk indicators, wework with the supplier to establish whether unverified
material is potentially used in HP products. When

we identify a risk of this occurring, we require thesupplier to remove the smelter from our supply
chain. If a supplier is nonresponsive, we use our
procurement leverage to engage the supplier andimprove performance.

Performance

Smelters

These responses detailed the smelters and refiners
in our supply chain, the large majority of which werecompliant or in the process of becoming compliant
with an independent assessment program, and/or,
we reasonably believe, exclusively source conflictminerals from recycled or scrap sources or fromoutside of the Covered Countries (as of March 2024).
See our U.S. SEC Conflict Minerals Report for details.

To identify and disclose the smelters and refiners inour supply chain, between January and December
2023 HP surveyed suppliers that contributed
material, components, or manufacturing for products
containing 3TG. Each smelter or refiner reported was
identified in at least one of the RMI Conflict Minerals
Reporting Templates we received.

In 2023, we received RMI Conflict Minerals Reporting
Templates from 100% of in-scope suppliers (which
includes final assembly and commodity suppliers of
products and components containing 3TG).

RESPONSIBLE MINER ALS PROGR AM | TR ANSPARENCY IN SOURCING

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity

Each year, we file our Form SD and Conflict Minerals
Report with the U.S. SEC, disclosing our due
diligence efforts and results. See our SEC Conflict
Minerals Report for more information and our
performance data.

Critical minerals assessment
Furthering our commitment to responsible sourcing,
we collaborated with an external consultant toconsider other high-risk minerals, beyond 3TG andcobalt, relevant to our business. This proactive due
diligence provided valuable insights that informour risk-mitigation activities and supports our
preparedness for emerging regulatory demands.
The assessment identified some of the risks that cancome from critical minerals, like copper, aluminum,
nickel, lithium, and natural graphite. For example,
extraction of these critical minerals is associatedwith environmental degradation and pollution, which
can impact the right to clean water and health for
local communities.

Appendix

2023

U.S. Securities and Exchange
Commission Conflict
Minerals Report

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Impact Report

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RESPONSIBLE MINERALS PROGR AM | MULTI-STAKEHOLDER INITIATIVES

Multi-stakeholder initiatives
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

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Sourcing minerals responsibly requires
globally coordinated efforts across sectors
and industries. We collaborate widely withbusinesses, NGOs, government agencies,
and our production suppliers to advance theuse of responsibly sourced minerals.
Through the RMI, we help develop and share due
diligence standards, tools, trainings, and whitepapers
to build the capabilities of the IT industry and beyond.
We also support broader policy efforts throughparticipation in the RMI and its Due Diligence
Practices, Smelter Engagement, and Sensing andPrioritization teams. Learn more about our work with
the RMI.
Additionally, we collaborate through external forums
and initiatives, including the European Partnershipfor Responsible Minerals, Material Insights, and the
Public-Private Alliance for Responsible Minerals Trade.

Other regions and minerals
Learning from our experience combating conflictminerals in the DRC and surrounding countries, weare expanding our efforts. This aligns with growing
awareness of mineral-sourcing issues beyond the
DRC and surrounding countries covered by the U.S.
Dodd–Frank Act. The EU Conflict Minerals Regulation,
which covers EU imports of 3TG minerals from all
regions of the world, requires all large EU 3TG metal
importers and smelters to become “responsible
importers” consistent with the OECD Due Diligence
Guidance for Responsible Supply Chains of Minerals
from Conflict-Affected and High-Risk Areas. AlthoughHP’s operations are not within the scope of the EU
regulation, we have voluntarily aligned our policy andapproach to support our customers’ requirements
consistent with the regulation.
Cobalt has been linked to human rights risks. We set
clear requirements for our suppliers to enact policies
that address cobalt, and our minerals due diligenceand reporting also includes cobalt. We ask suppliers
to provide us with details of the cobalt refiners theyuse, and work with them to encourage those refiners
to complete an RMI audit. Additionally, we encourage
suppliers to engage in collaborative industry action
through the RMI. See our Report on Cobalt and our
responsible minerals–sourcing expectations for
suppliers in HP s GSE.

Our employees
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programApproximately 58,000 employees
worldwide power HP’s innovation,
contributing unique perspectives and a
growth mindset to create breakthroughtechnologies and transformative solutions
that drive our long-term success.

We are committed to fostering a diverse,
equitable, and inclusive workplacethat attracts, retains, and advances
exceptional talent. Through ongoing
employee development, comprehensivecompensation and benefits, and a focus
on health, safety, and wellbeing, we strive
to support our employees to do theirbest work—while learning, growing, andfeeling engaged.

Our employees

Employee development
Human capital development underpins
our efforts to transform and grow HP.
Our employees’ talent, diversity, and drive fuel HP. We
are investing in career growth to enable our diverse
workforce of skilled employees to be prepared forthe future. We believe that investing in Future Ready
employee development is critical to our objective
to attract, retain, and nurture exceptional leaders of
tomorrow and build a strong pipeline of diverse talent.
We also believe that our future success is dependent
on creating an environment where our employees
have opportunities to develop their potential andachieve their career ambitions.

Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

In this section
Employee development
Compensation and benefits
Employee engagement

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Health and safety
Wellbeing

Employees engaging with the Learning
Academy at HP’s site in Singapore.

Our aim is to be known as much for the innovators weinspire and develop as for the innovations we createand deliver. To deliver on our Future Ready investment
in talent, we prioritize the following objectives:• Develop a diverse pipeline of high-performing,
skilled leaders equipped to grow the business.
• Futureproof the organization’s skills with relevant
training and experiences.
• Modernize how we find and develop internal talent.
• Enable employees to develop and grow their careers.

OUR EMPLOYEES | EMPLOYEE DEVELOPMENT

Face-to-face workshops have also been central
to people-manager development in 2023, using a
blended approach to improve employee coachingskills. Additional toolkits and resources are available
to people managers to support their development
including a 360-degree leadership assessment,coaching to accelerate leadership impact andpersonal growth, and team-development tools toenhance collaboration and effectiveness.

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability

New people managers gain skills through the
HP Pivot New Manager Development Journey.
The program features a portfolio of experiences,coaching, immersive scenario-based simulations,and toolkits designed to help new managers develop
skills, leverage tools, and foster a growth mindset.
This formal, year-long program is designed to equip
new managers with the tools to develop their teams,
coach for performance, champion inclusion, and leadhigh-performing teams. In 2023, over 500 new people
managers participated.

Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity

HP’s facility in Singapore.

Appendix

Diverse bench of Future
Ready leaders
We develop future executive leaders through targeted
talent strategies and an executive-development
portfolio based on data insights from our talentplanning and assessment process.
Regular executive talent conversations provide
a forum for senior leaders to prioritize talentdevelopment at the enterprise level, ensuring a strong
pipeline of diverse, Future Ready leaders. The aim
is to drive an integrated talent management anddevelopment approach that incorporates rich2023

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experiences and exposes leaders to external
educational opportunities, leadership assessments,
executive coaching, job rotations, and immersive
experiential learning programs. Core to theseexperiences are interactions with HP’s most seniorleaders, including the HP Board of Directors. In 2023,
over 200 executives participated in these leadershipdevelopment opportunities.
A key priority has been the development of ourdirector-level leaders through face-to-face immersive
development workshop experiences and formal
executive coaching. These opportunities are designed
to equip directors to scale their leadership impact andaccelerate personal growth.

We prioritize the development of emerging andunderrepresented talent through their participationin an extensive array of internal and external
development programs designed to acceleratecareer growth. In 2023, over 1,000 female employees
identified as key talents participated in a programthat enabled them to engage with the development
opportunities most relevant to their career
aspirations. These opportunities include:• HP Catalyst: designed as a year-long program toaccelerate the careers of key talent and diverse
employees through peer learning, coaching,and sponsorship• Advancing Women Executives: a multi-week,
interactive, cohort-based program that focuseson professional branding, networking, mentors,
and sponsorship for career acceleration• Leadership coaching: enabling participants
to create and implement strong personal
development plans
Additionally, participants were invited to a regional
career empowerment and networking conference,
where they participated in career-development
workshops and met with hiring managers andrecruiters to explore their career aspirations.
HP also sponsors employees and leaders toparticipate in external diverse leadershipdevelopment programs, such as the Information
Technology Senior Management Forum (ITSMF),
the Executive Leadership Council (ELC), and the
McKinsey Academy leadership programs for
Asian American, Hispanic American, and Black/
African American executives and managers.
We also invest in providing greater access to
professional organizations, such as the Society of
Women Engineers.

OUR EMPLOYEES | EMPLOYEE DEVELOPMENT

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity

Skilled and Future
Ready employees
We are focused on futureproofing HP. By developing
technical and digital skill capabilities in automation,
data science, service, AI, and software skills, we aim
to fuel product and services development, technology
innovation, and a customer-centric approach.
Capability academies have been developed inservices, product management, finance, digitalizationof work, sales, software development, and emerging
trends in customer experience design. Employees
can access a range of classroom and virtual learning
solutions including new advanced engineering andsoftware learning resources, practical projects, andopportunities to solve business challenges.

Data
Digital Equity and Philanthropy
Integrity
Appendix2023
124

To complement the development of technology
capabilities, we have invested in developing
future skills that will enable employees to deepen
customer focus, increase collaboration, accelerateinnovation, and solve future business challenges.
Some of the skills prioritized for 2023 weremanaging and embracing change, strategic thinking,and communications.

During 2023, an estimated 99% of employees
participated in learning and development activities,
with an average of 36 hours’ development completed
per employee.12 The 2023 Voice Insight Action (VIA)
engagement survey revealed that 83% of employees
felt that HP actively supported their learning anddevelopment, with 82% believing that they are given areal opportunity to improve their skills at HP.13

Continuous learningand career progression
HP’s Power Your Potential platform—available to all
employees—supports career planning through a wide
range of personalized development opportunities,
including virtual, social, self-directed, mentoring,coaching, and face-to-face experiences. Alongside
this, we offer a variety of collaborative learning
experiences, connection to a network of subject
matter experts, and a social learning platform thatenables employees to integrate development into
their daily routines. There are also opportunities for
employees to attend conferences and seminars, andto acquire professional memberships, accreditations,and certifications.
Managers play a crucial role in empowering
employees to develop their careers. Our Talent
Development Planning platform enables all people
managers to create a personalized development planfor each of their team members. These plans focus
on skill advancement, new experiential opportunities,
and accelerating readiness for future roles. In 2023,
we focused on equipping managers with capabilities
to provide career coaching to their teams, with plans
to extend this key objective into 2024 and beyond.
At a number of sites, managers have sponsored

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We support the continuous development of ourmore than 18,000 technical employees who work
across a range of digital, information, and physicalsciences. Over 30 HP employee communities, such as
Software Community and Data Science & Knowledge
Discovery, have access to a range of classroom
and virtual learning programs, practical projects,
and opportunities to solve business challenges. Ouraffinity groups and virtual communities also enable
connections among technologists based on technicalcapabilities and common interests.

HP's campus in Houston, Texas, United States.

career-development webinars, one-to-one careercoaching opportunities, and career fairs. In addition,
HP’s Degree Assistance Program provides over
500 employees worldwide with the opportunity toparticipate in higher academic education.
According to the 2023 VIA employee survey, 79%of employees believe their career goals can be
met at HP.14 Our commitment to providing internal
career mobility also continued to be a priority during2023, with 40% of job vacancies being filled byinternal candidates.

Performance management
and feedback culture
HP has a robust, feedback-based culture andapproach to performance management. During2023, 98% of eligible employees received annual
multi-dimensional and objective-based performance
evaluations.15
Employees also participate in regular feedback
and development-planning conversations with
their managers.
Our 2023 VIA survey found that 87% of employees
believe they receive feedback throughout the yearthat enables them to improve their performance.16

OUR EMPLOYEES | COMPENSATION AND BENEFITS

Compensation and benefits
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

HP offers a comprehensive Total Rewards
package that is both performance based
and market competitive.
Total Rewards includes salaries, bonuses, incentive
programs, and a range of benefits designed to meet
our employees’ diverse needs while enhancing theirwellbeing and that of their families. Most non-sales
employees are eligible for HP’s performance bonus.
Funding for the HP bonus program is linked tocompany financial performance, and individual bonus
payouts are based on employee performance. HP alsooffers equity to eligible non-officer employees basedon contributions to the company. The purpose of HP’sequity program is to strengthen employees’ alignment
to company goals and encourage their focus on
creating long-term value for stockholders.
Valuing and rewarding employees drives higher
engagement and better performance. Compensation
and benefits are reviewed periodically formarket competitiveness.
Benefit programs vary by country to reflect local
market practice and employee needs. Depending on
location, these may include:• Retirement and savings plans• Healthcare benefits• Mental health support• Insurance protections (e.g., life and disability)• Time-off programs (vacation,17 holidays, parental
leaves, injury/illness,18 etc.)• Discount programs• Flexible work arrangements• Stock purchase plan
• Other benefits

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Pay equity

Executive compensation

We believe people should be paid equitably for what
they do and how they do it, regardless of their gender,
race, or other personal characteristics. To deliveron that commitment, we benchmark and set pay
ranges based on relevant market data, and consider
factors such as an employee’s role, experience,and performance. We also regularly review ourcompensation practices, in terms of both our overall
workforce and our individual employees, to make sure
our pay is fair and equitable.

The HR and Compensation Committee discharges
the HP Board of Directors’ responsibilities related tothe compensation of our executives and directors,
and provides general oversight of our compensation
structure, including our equity compensation plans
and benefits programs. See page 67 of the HP 2024
Proxy Statement for detail.

Since 2016, HP has reviewed employees’
compensation with the support of independent thirdparty experts to ensure equitable pay practices.
HP continued its annual pay equity assessment
in 2023, evaluating 17 countries with our largest
employee populations, which represent 85% of
our global workforce. The independent analysis
determined there were no systemic issues.
In cases where pay differences were identified and areason in line with our compensation practices could
not be determined, pay adjustments were made. To
maintain equity, we will continue to perform thesereviews at least annually.
True to our cultural principles and business strategy,
our aim is for HP to be regarded as a leader inproviding all employees with fair and equitable pay.
Going forward, we will continue to regularly evaluate
our approach to employee compensation, conduct
reviews of our practices, and make timely andappropriate adjustments to individual employees’ pay,
as needed.

In accordance with U.S. SEC rules, we recently
reported our CEO pay ratio for 2023. Our CEO’s annual
total compensation for 2023 was US$19,458,431.
Our median employee’s annual total compensation
was US$67,816, resulting in a CEO pay ratio of 287:1.
For more detail, including about our calculation
methodology, see page 78 of the HP 2024
Proxy Statement.

OUR EMPLOYEES | EMPLOYEE ENGAGEMENT

Employee engagement
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Employee feedback is a critical componentof our journey to create a Future Ready
HP. We regularly collect feedback from
employees to better understand andimprove their experiences and identify
opportunities to continually strengthen
our culture.
Employees can share feedback in a variety ofways, including through our annual VIA survey andperiodic Quick Clicks pulse surveys. In 2023, 91% of
employees participated in our annual VIA employee
engagement survey, which we enhanced withadditional opportunities for employees to provide
qualitative feedback, helping us learn more about
individual experiences.
HP has sustained action to digitize and automate,enhancing the tools and processes that improve
day-to-day experiences for our people. Overall,
80% of survey participants had a favorable viewof the employee experience as measured by our
engagement index in 2023, compared to 82% in 2022.
HP continues to be certified as a Great Place to Work,
with our employee rating of 87% favorable in 2023.
See Recognition.

91%

of employees agree that HP is a leader in
its commitment to Sustainable Impact19

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FOCUS

Talking about how
we work
The Moments that Matter campaign
is designed to create ongoing
conversations about how employees
work together at HP. Themed around thequestion “What sets you up to do yourbest work?” the initiative encourages
intentional decisions about how, where,
and why our teams gather in person,
work individually, or collaborate using
hybrid technology. We provided atoolkit to managers to help them lead
conversations on this topic, while theMoments that Matter Challenge asked
employees to submit photos and videos
showing examples of success. Theinternal launch video for the Challenge
was viewed a record 228,000 times byover 38,000 unique viewers within HP.

HP's campus in Houston, Texas, United States.

OUR EMPLOYEES | HE ALTH AND SAFET Y

Health and safety
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

HP remains committed to ensuring thehealth and safety of our employees,
recognizing the importance of providing asafe working environment to support theirproductivity and success.
Our Environmental, Health, and Safety (EHS)
leadership team uses our global injury and illness
reporting system to monitor worldwide and regional
trends as part of quarterly reviews. Supervisorsof employees who suffer work-related injuries are
required to conduct thorough injury and illness
investigations, working closely with EHS points ofcontact to assess serious or complex cases.
In 2023, we achieved a global lost workday case rateof 0.06 and a total recordable incidence rate of 0.11,20
compared to 2022 average rates (the most recent
data available) of 0.06 and 0.13, respectively, in the
North American Industry Classification System(NAICS) U.S. Computer and Peripheral Equipment
Manufacturing industry (NAICS Code 33411).
While our manufacturing facilities continue to present
the greater health and safety risks, we remain
focused on reducing and effectively managing risks
to maintain low injury rates. We implement programs
that address common hazards at our sites, such as
ergonomic issues, slips, and falls. We also prioritize
the safety of HP employees working beyond ourfacilities—such as field service technicians visiting
customer sites—by providing training and related
testing on issues such as safe vehicle operation andproper lifting techniques.

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Learn more about our EHS management system,
and view a detailed breakdown of our injury andillness rates.
HP’s manufacturing facility in Singapore.

OUR EMPLOYEES | WELLBEING

Wellbeing
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity

The holistic wellbeing of our employees
is vital to HP’s success. Our Well Beyond
employee wellbeing program is designed toserve the needs of our evolving workforce
and culture through opportunities for
employees to prioritize their wellness
across five pillars of wellbeing.
As of October 2023, 79% of eligible employees in the
United States, and 62% worldwide, had enrolled in the
Well Beyond program.
In the United States, employees and their spouses ordomestic partners can receive annual incentives of
up to US$600 each for activities such as completing aWellness Assessment and tracking healthy activities.
In 2023, the Wellness Assessment was completed byabout 14,067 employees globally.
Throughout the year, we encourage healthy behaviors
across our five pillars of wellbeing through regularAppendix

communications, educational sessions, voluntary
progress tracking through the Virgin Pulse app,
personal challenges, and other incentives.
In 2023, we launched the Better Me in ’23 campaign,
which offers HP employees the tools, support, andmotivation to improve their wellbeing. Members
completed the Wellness Assessment, which createda personalized wellbeing plan, supporting them toachieve their goals. Throughout the year, a series of
events and benefits, such as Virgin Pulse incentives,
the Global Wellness Challenge (GWC), and Financial
Wellbeing Month, were offered as part of the program
to encourage employees to prioritize their healthand wellness.
Through our wellbeing vendors, we offer an array ofprograms, activities, and virtual gatherings, as wellas enhanced benefits and resources to support
wellbeing. These include sessions that focus on thescience behind mindfulness and ongoing virtual officehours with our medical consultants.

Emotional

Life balance• We continue to integrate mental and emotional
health into all aspects of our wellbeing program.
In 2023, we launched a global Emotional Wellbeing
campaign, which focused on the important role
relationships, both at work and at home, play inmental health. This included suicide awareness
communications that highlighted the importance ofchecking in on your own mental health and providing
hope and support for those around you.

• Recognizing employees’ continued caregiving
challenges, in 2023 we offered webinars on
resiliency and parenting, along with coaching for
more individualized support.

• We hosted a “Thrive Through Stress” webinar on
World Mental Health Day and launched a mental
health–focused newsletter to highlight relevant
HP-paid resources such as Headspace and our
Employee Assistance Program.
• Headspace is an award-winning, research-backed
meditation and mindfulness application that
HP offers to employees and their family members.
As of October 2023, more than 19,145 employees andover 5,084 family members were enrolled.

Financial

2023• In September 2023, we launched a global Financial
Wellbeing campaign. Through this campaign, wehighlighted the resources HP offers to support
employees with managing debt and building wealththrough savings, perks, and one-to-one counseling,with the ultimate goal of helping HP employees
achieve financial security. More than 2,000
employees in the United States participated in our
Well Beyond: Your Money Financial Wellbeing Monthactivities. We also offered a global Mindful Money
webinar in partnership with Headspace that morethan 1,300 employees attended live or via the replay.

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HP employees riding together to help end multiple sclerosis.

• We also offered employees a Me Day, a fully paid day
for all employees to focus on their wellbeing.

Physical health• As part of our GWC in May 2023, 1,219 employees
newly registered on the Virgin Pulse platform,
through which we provide access to digital coaching
and a wide range of health and wellbeing content.
More than 17,160 employees joined the GWC, forming
approximately 3,670 teams across 60 countries.
• During the GWC, employees registered over
5.4 billion steps through our Well Beyond platform,
equivalent to about 7,500 daily steps per participant.

Social and community• HP continues to be committed to helping
employees nourish connections of all kinds
with fellow colleagues and the world around us.
Through organized groups such as the Global
Wellbeing Ambassador Program, Recognition
Program, and Business Resource Groups (BRGs),
HP helps employees feel more fulfilled, motivated,
and understood.

Introduction
Sustainable Impact
Climate Action

Culture, equity,and diversity

Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees

Respect is core to who we are. This includes
fully embracing our commitment to culture,equity, and diversity (CED).

belong and grow. We also aim to use ourposition to address systemic bias in ourcompany, our industry, and beyond.

We want our workforce to reflect ourcommunities and we work to ensure
everyone at HP has a chance to contributeto our success and to find opportunities toThis mission has been central since HP’sfounding. As a business imperative, it isalso critical to our future.

Strategy and approach
Innovation at HP comes from the diverse
perspectives, backgrounds, knowledge, andexperiences of our employees.
Our vision is a workplace that is globally connected
and drives a responsive culture of belonging that
fosters courageous conversations and welcomes
ideas from any source. We strive to create an inclusive
environment where people can be their authentic
selves at work and reach their full potential.
In 2023, we integrated our Culture and DEI functions
into a combined Culture, Equity, and Diversity

organization to further amplify and align our
approaches. The team will continue to be led byour chief diversity officer.
Our Belong, Innovate, and Grow (BIG) strategy
continues to drive our culture, embedding CED acrossall parts of our businesses and functions, including
recruitment, talent and learning culture, mentoring,training, and events. In 2023, we continued to integrate
BIG across HP, focusing on greater accountability
for CED, diverse talent recruitment and leadershippipelines, and engaging our employees, so that we canattract, retain, promote, and develop the best talent.

Our culture, equity, and diversity strategy: BIG

Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

BelongInnovate

Grow

A strong culture of inclusion
and belonging empowers
and strengthens individuals
and teams.

Great innovation requires
diverse perspectives.

Diversity is a business
imperative that impacts ourbottom line.

In this section
Strategy and approach
Our people
Supplier diversity2023

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Impact Report

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Our communities
Product accessibility
HP's facility in Singapore.

CULTURE, EQUIT Y, AND DIVERSIT Y | STR ATEGY AND APPROACH

Leadership and oversight

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity

Our commitment to CED starts at the top, with a highly
knowledgeable, skilled, and diverse Board of Directors.
HP’s Board of Directors is one of the most diverse of
any U.S. technology company, and in 2023 included
46% racial/ethnic minorities and 46% women.
Our Board of Directors/executive leadershipreverse mentorship program helps us capitalize on
the advantages of a strong and diverse Board of
Directors. Through this program, each board member
is paired with a member of our executive leadershipteam (ELT) to gain in-depth knowledge of HP’sbusiness, programs, and best practices to positively
impact our culture, people, and communities.

HP’s chief diversity officer oversees and influences
the company’s global CED strategy and is focusedon implementing and advancing CED processes. This
includes the recruitment and retention of diverse
talent while ensuring organizational consistency inapplying CED with policies, practices, and services.
The chief diversity officer leads our BRGs, targeted
equity programs, and strategic partnerships toincrease our diverse talent pipeline. Working
closely with executives and business leaders, theCED team focuses on aligning CED to businessgoals, representing workplace needs, supporting
marketplace opportunities, and driving global
accountability for progress and outcomes.

To ensure leadership embeds a strong focus on CED,
each member of our ELT has individual performancegoals under the Management by Objectives Programtied to CED. Our ELT members are evaluated on theiractions to advance CED across the company.
Our CED policies and practices are the foundation
for a positive and innovative culture of belonging. The
HP Global Best Work Environment Policy supports
our efforts and includes the Global Harassment-FreeWork Environment Policy, Global Non-Discrimination
Policy, and Open Door Policy.

Women in leadership33%

of director-level and above
positions globally were filled
by women.
2030 GOAL
Achieve 50/50 gender equality in HP leadership21

Black/African
American executives

Data
Digital Equity and Philanthropy
Integrity

4.4%

Appendixachieved as of the end of 2023,
increased from a baseline of 3.0%
in June 2020.
2025 GOAL
Double the number of Black/African American
executives22 by 2025, from a 2020 baseline

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BRG leaders at our campus in
Houston, Texas, United States.

CULTURE, EQUIT Y, AND DIVERSIT Y | STR ATEGY AND APPROACH

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability

HP Racial Equality and Social
Justice Task ForceThe events of 2020 in the United States drove us totake a deeper and more urgent look at how we can
support the Black/African American community. To
do this, we established the Racial Equality and Social
Justice Task Force to channel the grassroots effortsof hundreds of HP volunteers.

Embedding the Task Force
into HP operations
Having made significant progress toward its
objectives and in recognition of our deepening
commitment to this agenda and our 2025 and 2030
goals, the Task Force is now in a state of transition as
we integrate it into HP’s daily operations.

PeopleWe accelerate the strategies, practices, and policies around our pipeline, retention,and promotion of Black/African American talent.

Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

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We have expanded Black/African American leadership development, boosted
engagement via BRGs, and intensified diversity efforts in hiring and promotion. These
efforts have helped drive a 1.4 percentage point increase in Black/African American
executives since 2020, reaching a total of 4.4%. See Strategy and approach.

FOCUS

Leadership action
for workplace equity
CEO Action for Diversity & Inclusion™
is the largest CEO-driven business
commitment to advance diversity andinclusion in the workplace. Our CEO,Enrique Lores, remains committed to
the CEO Action pledge for diversity andinclusion and is a founding member of
CEO Action for Racial Equity, a groupthat works to advance racial equity
through public policy. By contributing
to these initiatives, HP is part of a
network that provides opportunities
to learn from and challenge leadersacross industries, creating workplaces
that better reflect the diversity of
our society.

HP’s Racial Equality and Social Justice Task Force identifies
and executes the best opportunities to tackle systemic racism
across three strategic pillars.

Industry
We leverage our industry leadership and spending power to influence our ecosystem,
including our partners, vendors, and suppliers.
To influence progress, we have enhanced supplier diversity spending and increased
engagement with Black/African American channel partners. For example, ourDiversity Network Program has seen significant growth in membership fromBlack/African American–owned businesses. We have also focused on community
engagement efforts, such as through Boys & Girls Clubs.

Local and national
We advocate for equitable treatment of Black/African American people through public
policy, civic action, and clear corporate positions on local and national issues.
We continue to work to protect and expand the rights of diverse communities throughlegislative lobbying and civic engagement at the U.S. federal and state levels. We are also
supporting skills-first hiring legislation, alongside job-readiness educational initiatives
that promote career pathways for Black/African American people—advocacy that isaligned with HP’s Skills First hiring initiative.
HP’s CEO, Enrique Lores, with a memberof HP’s Racial Equality Task Force.

This is accompanied by HP’s advocacy of digital literacy training and increased digital
equity funding for Black/African American people, in connection with HP’s Sustainable
Impact 2030 goals. See Industry solutions.

CULTURE, EQUITY, AND DIVERSITY | OUR PEOPLE

Our people
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability

Our culture of CED—where everyone
feels respected and valued, and fully
participates—establishes HP as a leader
in the technology industry and beyond.
In our annual employee engagement survey,
94% of participants responded favorably to thestatement that HP values diversity. Our internal
inclusion index reported that 88% of employees
experience an inclusive work environment at HP.

We want our people to reflect our communities
globally, and our goal is to be universally ranked as
an employer of choice in the technology industry
by 2030. To achieve that, we consider every stepof the employee life cycle—from talent attractionand engagement onward—in how we continue tooperationalize and integrate CED. Our hiring andretention practices emphasize this approach, helping
us to reach applicants and advance employees fromunderrepresented communities.

FOCUS

Nichole Woodford:
embodying valuesof inclusivity andacceptance

Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data

FOCUS

Minal Shah: championing
diverse perspectives

Digital Equity and Philanthropy
Integrity
Appendix

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Minal Shah, chair of the Global Multicultural
BRG, is dedicated to fostering inclusivity at
HP. An Instant Ink quality assurance project
manager, Minal exemplifies HP’s principles
through her personal and professional
journey; hailing from India and now
residing in Vancouver, Washington, UnitedStates, Minal’s story not only crosses
geographical boundaries, but also speaks
to the transformation that occurs when we
open ourselves up to diverse perspectives.
In her work, Minal emphasizes resiliencein the face of challenges, champions
diversity, and strives to make HP a more
inclusive place for all.

Nichole Woodford, a commercial insideaccount manager at HP for 10 years,
is a pillar of inclusivity and integrity at
HP. As chair of the Global Pride BRG,
she champions LGBTQ+ rights andpromotes awareness around diversity.
Beyond her dedication to creating
a more inclusive workplace, shevolunteers at food banks and LGBTQ+
organizations, embodying her values of
acceptance, integrity, and authenticity.

Women in technology

24%of engineering and technology
positions globally werefilled by women.
2030 GOAL
Achieve greater than 30% technical women
and women in engineering by 2030

94%

of employees felt that HP valued diversity23

CULTURE, EQUIT Y, AND DIVERSIT Y | OUR PEOPLE

Representation

Introduction

HP is at its best when we are able to attract thebrightest minds from all backgrounds and groups.
Our recruitment strategy is designed to help us
increase diverse representation across HP byremoving barriers to entry and unconscious bias inour processes, while opening new pathways into workfrom nontraditional backgrounds.

Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability

We are expanding our hiring pipeline to include
nontraditional routes to employment, including
removing four-year degree requirements for someroles and securing talent from apprenticeships,
transitioning veterans, community colleges, people
with all abilities, technical school graduates, andthose returning to the workforce. See Diverse talent
in technology.

Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data

In 2023, 44% of our U.S. hires were from racial/ethnic
minorities, and overall, 66% of our U.S. hires werefrom underrepresented groups, including women,
racial/ethnic minorities, people with disabilities, andmilitary veterans.

Digital Equity and Philanthropy
Integrity
Appendix

We continue to work on removing barriers for
employees from underrepresented groups
by working to eliminate bias, and by creatingworld-class programs and training, growth, anddevelopment opportunities.
We are committed to continuing to improve
representation of women at HP, with a focus on
management. HP is among the top technology
companies for women in leadership positions, withwomen in 33% of the company’s director-level andabove positions in 2023,24 up from 32% in 2020.

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HP's campus in Houston, Texas, United States.

Black/African
American technicalrepresentation

3.4%

Black/African American technicalrepresentation in the United States,
up from 2.3% in 2020.
2025 GOAL
Double Black/African American technicalrepresentation in the United States by 2025,
from a 2020 baseline25

CULTURE, EQUIT Y, AND DIVERSIT Y | OUR PEOPLE

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity

FOCUS

We recognize that talent has no boundaries andthat our success is tied to ensuring that everyone
at HP can find opportunity and grow in theircareer. We offer a range of programs to help our
employees develop, including initiatives that address
underrepresentation in technology, engineering, andleadership positions.

Advancing opportunities for people
with disabilities in Costa Rica

Our approach includes HP Catalyst, a 12-month
emerging leaders’ program designed to advancediverse employees through coaching, sponsorship,and relationship building. The program iscomplemented by women’s leadership initiatives
such as Disha, a six-month program in India; the Talent
Development Program and Women in Leadership
Lab in Mexico; and WOLFpack, an eight-month
women’s development program in Costa Rica. See
Employee development.
To address systemic barriers to diverse
representation in leadership and the importanceof sponsorship in career development, we haveincreased our investment in the development ofBlack/African American leaders. For example, ourpartnership with ITSMF continues to train anddevelop Black/African American and diverse IT
leaders through ITSMF’s Management Academy. We
sponsored 13 HP employees for the 2023–2024 cohort.

Appendix2023

Equitable career development

In 2023, HP was among the first four
companies to begin participating in the
ForTalent Forum in Costa Rica.
Launched in March 2023 by the Costa
Rica National Council of Persons with
Disabilities, the Forum asks companies tocommit to a range of actions that improve
inclusion in the workplace.
These include promoting equal
opportunities policies that protect people
with disabilities from discrimination
while ensuring access to quality
employment, training, and careerdevelopment. Companies should also
train employees that are members of theForum to help them drive their internal
inclusion strategies.
HP employees now participate in
the Forum’s monthly meetings, while
five HP employees, representing
the disAbilities BRG and our TalentAcquisition Team, are also receiving
training from the Forum on inclusion
practices, which will help inform andimprove the BRG’s programming andHP’s approach to recruitment andtalent development.

During 2023, more than 240 HP leaders participated in
the Executive Leadership Program and Management
Accelerator cohorts of McKinsey’s Black, Asian,and Hispanic/Latin American Connected Leaders
Academy programs, which hone executive andmanagement leadership capabilities through expertled virtual and small-group discussions.
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Inclusion index rating

88%
rating achieved.
2030 GOAL

Maintain higher than 90% rating on
internal inclusion index for all employee
demographics annually26

U.S. labor market
representation
Met labor market representation for
Asian American and Hispanic/Latin
American demographic groups; ontrack to increase representation inBlack/African American demographic
group to achieve goal by 2030.
2030 GOAL
Meet or exceed labor market representation
for racial/ethnic minorities in the United Statesby 2030

Participants at the conference for people with disabilites in Costa Rica.

CULTURE, EQUIT Y, AND DIVERSIT Y | OUR PEOPLE

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability

Culture of belonging

FOCUS

To help us deeply embed inclusion within HP’sculture, we provide numerous training programs
and resources designed to increase our employees’social awareness, counter personal bias, and promotecompassion and empathy. We also support our
extensive network of BRGs—employee-led groups
that champion diversity within and beyond HP.

Inspiring gender
equity at HP
Printing Korea

Human rights due diligence
Supply chain workers
Responsible minerals
program

Employee survey results*(diversity and inclusion)

Our employees
Culture, equity,and diversity

94%

87%

95%

90%

94%

90%

Data
Digital Equity and Philanthropy
Integrity
Appendix

2021

2022

In honor of International Women’s Week,
HP Printing Korea (HPPK) arranged alunch session for female employees,
hosted by the Women’s BRG, to enable
important discussions on women in
leadership and gender equity. Aligningwith HP’s goal of 30% technical women inengineering by 2030, HPPK is committed
to achieving greater gender diversity
and supporting its female employees toovercome challenges in the workplace.

2023

I feel HP values diversity
I can be myself at work
* Data refers to the percentage of HP 2021, 2022, and 2023 VIA
employee survey respondents who strongly agreed or agreed
with each statement.

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SooHee Lee, Director of Product Integration for Print Hardware Systems, Korea.

CULTURE, EQUIT Y, AND DIVERSIT Y | OUR PEOPLE

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Culture, equity, and diversity training

Business Resource Groups

We have a wide range of programs and initiatives that
support our CED objectives by helping to embed aculture of inclusion across our organization, including
by removing barriers and tackling unconscious bias.
Among these programs are:HP’s BRGs illustrate our CED strategy in practice.
Open to all employees, our BRGs lead community
outreach programs and promote diversity inpipeline development, local hiring, talent programs,
and mentoring. They also implement campaigns
celebrating diversity at HP. In 2023, these included
events to mark Black History Month, U.S. National
Hispanic Heritage Month, National Native American
Heritage Month, International Women’s Week, U.S.
LGBTQ Pride Month, and U.S. Veterans Day, as well asworkshops for LGBTQ+ allies.

• Degreed: The Managing Diverse & Inclusive Teams
Pathway includes training on unconscious bias,
emotional intelligence, being more inclusive, andrelated content for managers.
• HireEQ: Designed to help hiring managers focus
on equitable hiring and building organizational
accountability for diverse hiring.
• Pivot: Equips newly promoted managers with theskills, tools, and mindsets to drive high-performing
teams, including by building a culture of inclusion
at HP.

The program launched in 1972 with our first group, theBlack Employee Network, and has grown to 134 BRGs
in 39 countries.27 Their representational focuses
include: Black/African American employees, persons
with disabilities, Hispanic/Latin American
employees, LGBTQ+ employees, multicultural andmultigenerational employee groups, veterans, andwomen. We also have remote BRGs that support our
hybrid work strategy and employees not located at
HP sites. Four new BRGs launched in 2023:• Women’s Business Resource Group Vietnam• Pride Business Resource Group Colombia• Multicultural Business Resource Group Colombia• Women’s Business Resource Group Colombia
In 2023, we held our second BRG Leadership Summit.
Themed “Aspire to Inspire,” the event provided
sessions designed to inspire, develop, and connect
BRG leaders to help them drive greater impact.

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HP partners at a PRIDE celebration event.

CULTURE, EQUIT Y, AND DIVERSIT Y | SUPPLIER DIVERSIT Y

Supplier diversity
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

As an industry leader, we take pride inrecognizing the importance of CED in our
supply chain. Our commitment to fosteringa more diverse supplier base is rooted inour core values, and it plays a crucial rolein driving innovation, strengthening ourbusiness, and supporting local communities.
To achieve this goal, we have continued to build
a comprehensive supplier diversity programthat focuses on promoting and supporting small
businesses and companies owned by women,
members of minorities, veterans, service-disabled
veterans, LGBTQ+ individuals, and aboriginal orIndigenous individuals. In the United States alone, we
spent a total of US$358 million with small businesses,
US$210 million with minority-owned businesses, andUS$107 million with women-owned businesses28
in 2023. (see data). Our supplier diversity program
had an overall economic impact of US$878 million
throughout the year.
To further strengthen our supplier diversity program,
we have collaborated with various organizations
and industry groups, such as the National Minority
Supplier Development Council, the Women’s BusinessEnterprise National Council, Disability:IN, andtech:SCALE, in 2023.

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Through policies, programs, and executive
sponsorships, we have helped Black/African
American–owned suppliers build strong relationships
with HP that can strengthen their businesses
and increase their economic power. In 2023, we
set a target to increase spending with Black/
African American suppliers in the United States
by 5% compared to the previous year, and we aredelighted to report that we exceeded our target by aconsiderable margin. Our spending with Black andAfrican American–owned suppliers has reached
US$33 million, reflecting a remarkable increaseof 26%.
This achievement is a testament to our unwaveringcommitment to promoting diversity and inclusion
in our supply chain. By expanding our network ofsuppliers and fostering relationships with diversely
owned businesses, we can access a broader rangeof talent, expertise, and innovation. This approach not
only benefits our company but also contributes tothe advancement of our communities and society as
a whole.
Studies from the Federal Reserve and others havefound that diverse businesses face greater difficultyin accessing credit, which creates short-term cash
flow challenges. HP’s early payment program, inpartnership with C2FO, helps to bridge this gap
through inexpensive access to capital for diverse
partners that have historically lacked equal access.

Supplier expectations
HP is committed to promoting CED not just within its
own operations, but also throughout its supply chain.
To ensure that its suppliers share this commitment,
HP has made it mandatory for top U.S. service
suppliers with account teams of 10 or more to
implement diversity initiatives aimed at recruiting,attracting, and hiring diverse employees. We also havetargeted programs which extend to marketing andlegal suppliers and partners in the United States.
To further advance progress in its supply chain,
HP has added a clause in new and renewed contracts
for suppliers that provide services to HP in the
United States. This clause sets the expectation that
suppliers should spend a minimum of 10% of any work
subcontracted and/or purchased on behalf of HP on
diversely owned businesses. In 2023, our allocatableindirect spend29 with diverse suppliers through thisprogram was more than US$300 million.

US$210M

spent with minority-owned businesses

US$107M

spent with women-owned businesses

4,282

jobs supported through HP’s spending
with diverse suppliers

CULTURE, EQUIT Y, AND DIVERSIT Y | SUPPLIER DIVERSIT Y

Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity
Appendix

Promoting diversity with ourlegal partners

Expanding impactful hiring
at supplier contact centers

Our legal team is also focused on improving diversity
among our U.S. law firm partners and withholds up
to 10% of all invoiced spend of those firms who failto meet or exceed minimally diverse staffing on workfor HP. Law firms are asked to ensure that diverse
attorneys (people from underrepresented minorities,
women, LGBTQ+ people, or those with disabilities)
perform at least 30% of the billable hours on
HP business, at least half of which must be performedby racially diverse attorneys. Firms are required to
track and share data reflecting compliance quarterly.
As of the end of 2023, 100% of our engaged firms met
the requirements, up from 46% in early 2017 when
this initiative was launched. Overall, 85% of HP’s U.S.
outside counsel relationships were led or co-led bya diverse partner at the end of 2023—up from 46%
in 2017.

With three of our customer care center suppliers,
we launched an impactful hiring collaboration in 2023.
Designed to increase representation from disabled
and underprivileged groups, the initiative, which hadtargeted the hiring of 30 workers during its first year,
achieved a total of 40 through year end. See our video
to learn more.

Additionally, legal has set a goal of ensuring at least
15% of overall outside counsel spend goes to Black/
African American–led law firms.

Supporting diversity inthe financial sector
HP’s Bank Model incorporates an annual diversity
survey that looks at bank and financial partners
diversity metrics. This tool is used to rank andprioritize banking partners that we work with.
In 2023, we engaged Black/African American andwomen-owned firms to execute more than 10% of ourcommercial paper issuance.

Economic impact summary of HP supplier diversity program*
2021

2023

HP Sustainable
Impact Report

138 hp.com/sustainableimpact

2022

2023

Overall economic impact** (US$ million)

650+

877

878

Spending with small and diverse suppliers (US$ million)

362

489

514

Income earned by employees in the jobs supported by HP’s supplier
diversity program purchases (US$ million)

130+

379

371

Jobs supported through HP’s spending with diverse suppliers***

2,000+

4,304

4,282

Federal, state, and local personal and corporate taxes generated(US$ million)

200+

113

111

*
**
***

Data is for the 12 months ending June 30 of the year noted. Figures are based on HP purchases in the United States and Puerto Ricofrom U.S.-based businesses.
Goods and services produced by HP’s diverse suppliers and their supply chains.
Including professional services, scientific services, technical services, computer and electronics manufacturing, real estate, andnumerous other industries.

CULTURE, EQUIT Y, AND DIVERSIT Y | OUR COMMUNITIESOur communities
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees

We strive to advance the communities
where we live and work by applying
the same CED values that have madeHP so strong.
We support the Human Rights Campaign’s BusinessCoalition for the Equality Act, related to LGBTQ+
workplace rights, and the UN OHCHR Standards ofConduct for Business.

Diverse talent in technology
We engage with leading industry organizations
and conferences that promote more diverse
representation in technology. These include:

Culture, equity,and diversity• Disability:IN

Data• National Association of Multicultural Engineering
Program Advocates

Digital Equity and Philanthropy• National HBCU Business Deans Roundtable

Integrity• National Society of Black Engineers

Appendix• Out & Equal• Professional BusinessWomen of California• Society of Hispanic Professional Engineers• Society of Women Engineers• Hispanic Technology Executive Council

2023

HP Sustainable
Impact Report

139 hp.com/sustainableimpact

HP works to inspire more women and membersof racial/ethnic minorities to consider science,technology, engineering, and mathematics (STEM)
education and careers. For example, we continue ourpartnerships with organizations such as Girl Rising,blackcomputeHER, and the YWCA’s Curated Pathways
to Innovation. Our BRGs also host community eventsand partner with nonprofits such as Hiring Our
Heroes, Hour of Code, and local Pride organizations.

We partner with historically Black colleges anduniversities (HBCUs) to increase the representationof Black/African American engineers in the high-techworkforce. In 2023, HP sponsored and participatedin the White House HBCU Conference, highlighting
our education and workforce priorities. In 2023, we
continued our HBCU Partnership Program, which
includes an on-campus engagement plan with Prairie
View A&M University, Texas Southern University,
North Carolina A&T State University, Morgan State
University, St. Philip’s College, Tuskegee University,
Morehouse College, Spelman College, Clark Atlanta
University, and Denmark Technical College.
Our partnership includes the annual HP HBCUBusiness Challenge, which tasks students withtackling critical business problems while gaining
valuable industry experience. In 2023, HP partneredwith a university to pilot the challenge as part ofthe curriculum for one of its senior-level marketingclasses. Students worked on identifying viable
solutions that leverage AI to build products andservices for the future of work.
In September 2023, HP also hosted the third annual
HBCU Technology Conference, where academics
and industry leaders shared impactful presentations
on digital transformation, the future of work,cybersecurity, sustainability, and diversity in thetech sector. We expanded the conference to include
a one-day immersive HP Campus Day experience.
See Education.

HP employees at the WE23 conference for Women in Engineering and Technology in October 2023.

CULTURE, EQUIT Y, AND DIVERSIT Y | PRODUCT ACCESSIBILIT Y

Product accessibility
Introduction
Sustainable Impact
Climate Action
Human Rights
Our mission
Our goals
Governance andaccountability
Human rights due diligence
Supply chain workers
Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity

About one in six people in the world has adisability,30 including about one in four U.S.
adults.31 HP believes that while accessible
technology is necessary for some, it
benefits all.
Removing barriers that otherwise prohibit those withdisabilities from engaging as dignified, independent,
equal, and active members of our communities iscritical for society and business to thrive.
We are investing in accelerating digital equity for
150 million people by 2030,32 including individuals withdisabilities, through the Digital Equity Accelerator
and other initiatives. See People with disabilities andaging populations.

Embedding accessibility
into product design
The HP Hardware Accessibility Testing Guide
details how we test products for accessibility andtransparently communicate the results in ourconformance reports. We voluntarily share thisinformation to help advance a broader industry
conversation about best testing practices in supportof more accessible products.

Appendix

We welcome opportunities to incorporate feedback
from the global disability community into ouraccessibility program. For example, our dedicatedAccessibility Customer Support Team provides
technical support assistance for people withdisabilities or age-related limitations in North America,
including through a contact form.

2023

HP Sustainable
Impact Report

140 hp.com/sustainableimpact

This work complements the most significant
contribution we can make to accessibility: producing
IT products and services that are usable andenjoyable by the widest number of people practicable.
For example, in 2022 we released Accessibility Modeand optional Speech Access Module (SAM) for
Displays functionalities for select displays equippedwith speakers or a 3.5 mm stereo headphone jack.
During the year, our Print team also released a newversion of our award-winning secure screen reader
and voice command technology in the HP Printing
Voice Assistant. Learn more about how HP products
increase possibilities for those with visual, auditory,
physical, and cognitive disabilities.
HP-Poly products are accompanied by user guides
and quick-start guides, which include informationon configurable accessibility features. For example,
Poly Edge E Series phones offer robust accessibility
features for users with vision disabilities, and thestandalone Poly Edge E Series Phones Accessibility
User Guide details how to access and use thesedevices with various disabilities.

Accelerating and expanding
our impact
We also host volunteering events where we use ourtechnology to help people with accessibility needs. In
2023, we partnered with The Helen Keller Foundationand Education Center, using optical character
recognition in our multifunction printers to scan andmagnify textbooks in high schools and middle schoolsin Costa Rica to produce versions to help students
with low vision.

HP regularly participates in accessibility-relatedindustry groups and government forums in orderto advance worldwide standards and policies that
improve the accessibility of IT. To inform our efforts, wemonitor existing and emerging items such as the Web
Content Accessibility Guidelines, U.S. Revised Section
508, and the EU’s EN 301 549, as well as the Accessible
Canada Act and the European Accessibility Act (EAA).
The latter covers products and services identified
as being most important for people with disabilities
while also most likely to have diverging accessibility
requirements across EU countries. We are working
toward full compliance with the EAA, ahead of the2025 implementation date.

Beyond producing accessible technologies, HP aims
to advocate for accessibility awareness. For
example, HP’s CEO, chief commercial officer, andchief customer experience officer presented at aninternal virtual panel in 2023 designed to spread
understanding of accessibility topics. Hosted on
Global Accessibility Awareness Day, the panel drew
thousands of participants and shared insights frommembers of the accessibility community, including
insights into how HP technology impacts theireveryday lives.
See our accessibility website for more information.

HUMAN RIGHTS | DATA

Data*

Supply chain workers*

Introduction
Sustainable Impact
Climate Action
Human Rights

Suppliers publishing sustainability reports using the GRI framework (% ofproduction supplier spend)

2021

2022

2023

91%

88%

90%

Capability building

Our mission

Number of capability-building programs

Our goals
Governance andaccountability

Workers reached through capability-building programs**

8

4

6

37,00046,00094,300Workers’ rights

Human rights due diligence

Suppliers’ employees working 60 hours per week or less on average***

95%

96%

98%

Supply chain workers

Suppliers’ employees receiving at least one day of rest each seven-day
workweek***

97%

97%

99%

Suppliers in China with student workers representing 20% or less of total
employees***

100%

100%

100%

Responsible minerals
programOur employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity**

Immediate priority audit findings (immediate action required) related
to the ILO Declaration on Fundamental Principles and Rights at Work:
freedom of association; forced, bonded, or indentured labor; child labor; or
discrimination†

4

4

13

Immediate priority audit findings (immediate action required) related tooccupational safety, emergency preparedness, or industrial hygiene†

10

8

3

316,700

375,600

532,500

***
†
††

†††

Data in this table for 2021 is specific to production suppliers, except the following included in Sustainability audits and otherassessments: two initial audits of product transportation suppliers and 33 initial audits of nonproduction suppliers. Data in this tablefor 2022 is specific to production suppliers, except the following included in Sustainability audits and other assessments: 10 initialaudits of product transportation suppliers, 20 initial audits of product reuse and recycling vendors, 73 initial audits of nonproduction
suppliers, two initial audits of HP operations sites, one follow-up audit of a nonproduction supplier, 31 full re-audits of product reuse
and recycling vendors, and one full re-audit of an HP operations site. Data in this table for 2023 is specific to production suppliers,
except the following included in Sustainability audits and other assessments: 11 initial audits of product reuse and recycling vendors,
79 initial audits of nonproduction suppliers, one initial audit of HP operations sites, four initial audits of HP offices, 13 follow-up audits
of nonproduction suppliers, 19 full re-audits of product reuse and recycling vendors, 10 full re-audits of nonproduction suppliers, andthree full re-audits of HP operations sites. Data for 2021 is not included in this table for product reuse and recycling vendors. See
detail about our programs and performance in that area.
With the exception of train-the-trainer programs, HP only accounts for workers directly reached by our capability-building programs.
Number of workers reached each year depends on the programs executed: some programs address issues broadly across suppliers
and workers; other programs focus more narrowly on individual supplier sites or specific vulnerable worker groups. Prior to 2020,
data included production supplier workers only. In 2020, we expanded the scope of our program to also include nonproduction
supplier workers and workers at HP-controlled manufacturing facilities, and in 2021 we further expanded the scope to also include ourcustomer support operations.
Based on production-line workers at final assembly and select commodity sites participating in the HP Labor KPI Program. We
continue to expand the list of suppliers in the KPI program based on business risk, country risk, and identified nonconformances.
See Immediate priority findings for detail.
These totals are the number of workers as of the date of the site visit according to production supplier initial audit and full reaudit reports.
Scores reflect performance against criteria that are updated periodically.

HP’s spend with U.S. diverse suppliers*

Audits and assessments

Appendix

Workers at sites audited†† (total)

2021

54

154

171

Follow-up audits

46

47

100

Full re-audits

61

102

127

Assessments

24

14

16

Rates of conformance of sites audited, 2021 and 2023
Sustainable Impact Scorecard†††

2023
141

HP Sustainable
Impact Report

hp.com/sustainableimpact

Average score—commodity suppliers

89%

89%

83%

Average score—final assembly suppliers

85%

88%

89%

2023

US$
million% ofqualified
spend

US$
million% ofqualified
spend

US$
million% ofqualified
spend

Small businesses

276

22.3%

423

19.0%

358

10.0%

Minority-owned businesses

79

6.4%

87

3.8%

210

5.7%

Women-owned businesses

91

7.4%

115

5.0%

107

3.0%

Veteran-owned businesses, service-disabled
veteran–owned businesses, HUBZone
businesses, and others**

21

1.7%

17

0.8%

20

1.0%

Sustainability audits and other assessments (total)
Initial audits

2022* Data is for the 12 months ending June 30 of the year noted. Figures are for purchases in the United States and Puerto Rico from U.S.based businesses. Suppliers may be included in multiple categories.
** These categories include all sizes of businesses.

HUMAN RIGHTS | DATA

Introduction

Our employees*

Our employees*(percentage of total)(percentage of total)

Sustainable Impact
Climate Action

2021

2022

2023

37.3%

37.6%

39.5%

Worldwide

Our mission
Our goals

Women managers**

Governance andaccountability

Worldwide

Human rights due diligence
Supply chain workers
Responsible minerals
program

2023

White

67.0%

64.2%

63.7%

All minorities

24.2%

27.1%

28.6%

4.1%

4.4%

30.1%

31.0%

4.4%

Black/African American

32.1%

Women in leadership
Executives reporting directly to the CEO

25.0%

40.0%

38.5%

Director level and above

33.0%

33.3%

32.7%

23.0%

23.7%

24.1%

28.0%

28.6%

28.9%

IT and engineering

Culture, equity,and diversity

Women in revenue-generating roles

Data

Sales roles (all levels)
Global new hires, by gender

Integrity

Women

39.5%

40.7%

44.6%

Men

56.5%

56.9%

52.7%

4.1%

2.4%

2.8%

Native American

0.5%

0.4%

0.4%

0%

0%

0%

Two or more races

0.5%

0.9%

0.7%

8.7%

8.7%

7.7%

33.0%

35.6%

37.9%

21.0%

22.3%

22.6%

White

51.1%

50.2%

53.2%

All minorities

44.8%

46.4%

44.1%

U.S. racial/ethnic minorities in revenue-generating roles
Sales roles (all levels)
U.S. new hires, by ethnicity

28.2%

31.4%

31.2%

Black/African American

9.2%

7.8%

9.8%

Men

67.5%

67.2%

66.3%

Hispanic/Latin American

10.8%

10.3%

10.6%

Not disclosed/available

4.3%

1.4%

2.5%

Asian

19.5%

23.0%

19.4%

Native American

0.3%

0.2%

0.3%

Hawaiian/Pacific Islander

0.3%

0.6%

0.1%

Two or more races

4.7%

4.6%

3.8%

Not disclosed/available

4.1%

3.4%

2.7%

All minorities

hp.com/sustainableimpact

15.4%

Women

White

142

7.7%

14.4%

Not disclosed/available

U.S. employees, by ethnicity

HP Sustainable
Impact Report

7.0%

11.9%

IT and engineering

Global new hires in technical roles, by gender

2023

7.2%

Asian

U.S. racial/ethnic minorities in technical roles

Digital Equity and Philanthropy

Not disclosed/available

Hispanic/Latin American

Hawaiian/Pacific Islander

Women in technical roles

Our employees

Appendix

2022

U.S. executives, by ethnicity***

Women employees

Human Rights

2021

62.1%

61.2%

59.0%

30.8%

32.5%

34.7%

Black/African American

4.5%

4.8%

4.9%

Hispanic/Latin American

9.6%

9.8%

10.3%

*

Asian

13.6%

14.6%

15.8%

Native American

0.5%

0.5%

0.5%

**
***

Hawaiian/Pacific Islander

0.2%

0.2%

0.3%

Two or more races

2.4%

2.5%

2.9%

Not disclosed/available

7.1%

6.2%

6.4%

Employee data refers to regular full-time and part-time employees. Data is as of October 31 of the year reported. Employees selfidentify gender and race. In some cases, segments do not add up to total due to rounding.
Includes all management categories (supervisors, managers, directors, and executives).
As a percentage of U.S. personnel with the title of executive, formerly called vice president.

HUMAN RIGHTS | DATA

Board of Directors*

Introduction

Employees (regular full time and part time) by region and gender, 2023*(percentage of total)

Sustainable Impact
Climate Action

Women

Human Rights

Racial/ethnic minorities

Our mission
Our goals
Governance andaccountability
Human rights due diligence

Women

Undeclared/
Unknown

Total

32,816

21,611330

54,757

12,8238,220

100

21,143

Asia Pacific and Japan

12,4668,273

35

20,774

Europe, Middle East, and Africa

7,527

5,118

195

12,840

Men

2021

2022

2023

46%

46%

46%

Worldwide

46%

Americas46%

46%* Board of Directors data for 2023 is as of the conclusion of the 2023 annual meeting of stockholders on April 24, 2023. Board of Directors
data for 2021 is as of the conclusion of the 2022 annual meeting of stockholders on April 19, 2022. Other data is as of October 31 of theyear noted. Employee data refers to regular full-time and part-time employees.

Supply chain workers

World workforce (regular full time and part time) by age group, 2023*

Responsible minerals
program

30 and under* This table does not include 3,160 employees of certain majority-owned, consolidated subsidiaries, for which data was not available.

World workforce (regular full time and part time) by gender, 2023*
31–50

51 and over

Men

Women

Unknown

Our employees

By job level

Culture, equity,and diversity

Executives**

0.0%

37.9%

62.1%

Executives*

70.1%

29.9%

0.0%

Directors

0.0%

49.7%

50.3%

Directors

66.2%

33.6%

0.2%

Data

By job level

Managers***

0.9%

69.0%

30.1%

Managers**

67.9%

31.9%

0.2%

Digital Equity and Philanthropy

Professionals

13.8%

66.5%

19.7%

Professionals

61.4%

37.9%

0.7%

Integrity

Other

31.9%

52.0%

16.1%

Other

48.9%

50.5%

0.7%

Appendix

Total

15.4%

63.5%

21.0%

Total

59.9%

39.5%

0.6%

10.2%

62.3%

27.5%

Engineering

75.2%

24.5%

0.2%

Sales

8.4%

62.5%

29.1%

Sales

70.5%

28.9%

0.5%

Sales operations

18.9%

71.3%

9.8%

Sales operations

42.1%

56.2%

1.7%

By function
Engineering

Services

15.8%

61.8%

22.4%

Services

66.6%

32.4%

1.1%

Supply chain and operations

22.5%

58.8%

18.7%

Supply chain and operations

41.9%

57.9%

0.2%

Other

16.5%

65.0%

18.4%

Other

57.7%

41.9%

0.4%

Total

15.4%

63.5%

21.0%

Total

59.9%

39.5%

0.6%

*
**
***

2023

HP Sustainable
Impact Report

143 hp.com/sustainableimpact

By function

In some cases, segments do not add up to total due to nondisclosure of age by some employees.
Based on business unit, this includes up to four levels from the CEO.
This refers to people managers below director level.

*

Based on business unit, this includes up to four levels from the CEO. In some cases, segments do not add up to 100%due to rounding.
** This refers to people managers below director level.

HUMAN RIGHTS | DATA

Employees by employment type (regular full time and part time) and gender, 2023

Introduction

Employee turnover rate

Women

%

Men

%

Undeclared

%

Total

116

29.9%

272

70.1%

0

0.0%

388

Directors

447

33.5%

884

66.3%

3

0.2%

Managers**

1,571

31.7%

3,374

68.1%

11

0.2%

Professionals

14,261

37.6%

23,418

61.7%

249

0.7%

37,928

Other

4,933

50.4%

4,797

49.0%

67

0.7%

9,797

Human rights due diligence

Subtotal

21,32839.2%

32,745

60.2%

330

0.6%

54,403

Supply chain workers

Part time

Responsible minerals
program

Executives*

0

0.0%

0

0.0%

0

0.0%

0

Directors

2

50.0%

2

50.0%

0

0.0%

4

Managers**

14

82.4%

3

17.7%

0

0.0%

17

Professionals

245

78.8%

66

21.2%

0

0.0%

311

Other

22

100.0%

0

0.0%

0

0.0%

22

Subtotal

283

79.9%

71

20.0%

0

0.0%

354

Total***

21,611

39.5%

32,816

59.9%

330

0.6%

54,757

Sustainable Impact

2023

Men

7.1%

7.1%

1,334

Women

7.9%

10.8%

4,956

Overall

7.4%

8.5%

6.0%

6.7%

Full time

Climate Action

Executives*

Human Rights
Our mission
Our goals
Governance andaccountability

Our employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy
Integrity

*
**
***

Appendix

2023

2022

HP Sustainable
Impact Report

144 hp.com/sustainableimpact

Voluntary turnover rate

Based on business unit, this includes up to four levels from the CEO.
This refers to people managers below director level.
This table does not include 3,160 employees of certain majority-owned, consolidated subsidiaries, for which data was not available.

Involuntary turnover rate
Men
Women

7.0%

4.6%

Overall

6.0%

5.9%

HUMAN RIGHTS | DATA***

Health and safety*

Introduction
Sustainable Impact

2021

2022

2023

0.06

0.06

0.06

Lost workday case rate**

Climate Action

GlobalHuman Rights
Our mission
Our goals
Governance andaccountability

Americas

0.11

0.12

0.08

Europe, Middle East, and Africa

0.06

0.05

0.09

Asia Pacific and Japan

0.13

0.01

0.02

Leading causes of lost workdays (percentage of total)

Human rights due diligence

Slips, trips, and falls

23%

27%

23%

Supply chain workers

Automobile accidents

11%

24%

14%

Responsible minerals
program

Struck by/against/cut by

17%

12%

26%

Ergonomics—materials handling

17%

24%

26%

Overexertion—not materials handling

3%

0%

9%

Chemical incident

0%

0%

3%

Other

29%

12%

0%

Our employees
Culture, equity,and diversity
Data
Digital Equity and Philanthropy

Recordable incidence rate***Integrity

Global

0.13

0.13

0.11

Appendix

Americas

0.2

0.27

0.17

Europe, Middle East, and Africa

0.13

0.12

0.14

Asia Pacific and Japan

0.08

0.02

0.02

21%

24%

Leading causes of recordable incidents (with and without lost time) (percentage of total)
Slips, trips, and falls

14%

Automobile accidents

6%

17%

18%

Struck by/against/cut by

24%

20%

21%

Ergonomics—materials handling

17%

23%

30%

Ergonomics—office environment

4%

4%

0%

Overexertion—not materials handling

0%

0%

5%

Chemical incident

0%

3%

2%

Other

35%

16%

0%

Global

2.26

2.83

0.65

Americas

5.82

7.25

0.98

Europe, Middle East, and Africa

0.78

0.26

0.49

Asia Pacific and Japan

0.35

0.71

0.42

Lost time injury severity rate****2023

HP Sustainable
Impact Report

145 hp.com/sustainableimpact

In some cases, segments do not add up to total due to rounding
Lost workday case rate is the number of work-related injuries that result in time away from work per 100 employees and contractorsthat HP manages working a full year. Rates are calculated globally using the U.S. Occupational Safety and Health Administration(OSHA) definitions for recordability and OSHA calculation methodologies. The figures are based on employees working an averageof 2,000 hours during a full year. The U.S. average in 2021 (the most recent data available) for the Computer and Peripheral Equipment
Manufacturing industry (NAICS Code 33411) was 0.1. Data is for the calendar year.
*** Recordable incidence rate is the number of work-related injury cases requiring more than first aid per 100 employees and contractorsthat HP manages. Rates are calculated globally using OSHA definitions for recordability and OSHA calculation methodologies. The
figures are based on employees working an average of 2,000 hours during a full year. The U.S. average in 2021 (the most recent
data available) for the Computer and Peripheral Equipment Manufacturing industry (NAICS Code 33411) was 0.3. Data is for thecalendar year.
**** Lost time injury severity rate is the number of days lost due to injury per 100 employees and contractors that HP manages. Rates
are calculated globally using OSHA definitions for recordability and OSHA calculation methodologies. The figures are based on
employees working an average of 2,000 hours during a full year. Data is for the calendar year.

Two seniors enrolled in an HP
LIFE digital skills course held at
the West Orem Family YMCA in
Houston, Texas, United States.

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix2023

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Impact Report

146 hp.com/sustainableimpact

Digital Equity andPhilanthropy

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix

DigitalEquityOUR MISSION

Accelerating equitable accessto education, healthcare, andeconomic opportunity for those
who are traditionally excluded sothey can participate and thrive ina digital economy.

HP aspires to help create a more equitableworld. We strive to create technology that
benefits the planet. We work to provide
access to hardware, connectivity, digital
literacy, and quality, relevant content
that enhances education, supports
healthcare innovation, and accelerates
economic opportunity.
We pursue impactful programs, strategic investments,
and partnerships that prioritize those most likely toexperience the digital divide: women and girls, people
with disabilities and aging populations, historicallydisconnected and marginalized groups, andeducators and healthcare practitioners. Reflecting
our progress and elevated ambition, in 2023 we
updated three of our 2030 goals. See Our goals.
In 2022, HP created the Digital Equity Accelerator,and collaborated with the Aspen Institute as theimplementing organization. Offering HP technology
and capability-building grants, the Accelerator’s sixmonth program assists nonprofit organizations tostrategically scale their work.
Along with our strategic partners, our employees
contribute their time, resources, and skills to provide
important additional support to local communities.
HP’s commitment to creating positive, lasting change
for communities around the world extends to how wedesign and deploy products, solutions, and services.
Our programs and initiatives deliver outcome-basedlearning experiences and accelerate digital equity1 formillions of people worldwide, while our strong focus
on inclusive design aims to ensure that everyone
benefits from our technology.

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Impact Report

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Our healthcare products and solutions are designed
to expand digital health equity by addressing
challenges in healthcare, enabling patient-first care,and boosting efficiency. Many programs describedthroughout this report also contribute to economic
opportunity, such as our supplier diversity efforts,
HP LIFE, our ocean-bound plastic work in Haiti, andour supply chain capability-building programs.

DIGITAL EQUITY AND PHILANTHROPY | OUR GOALS

Our goals
Goal

Introduction
Sustainable Impact

2030

Accelerate digital equity for 150
million people by 2030, since thebeginning of 20212

45M

2030

Enroll 2.75 million HP LIFE
users between 2016 and 2030.
Previously 1.5 million

1.2M

Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education

SDGs

Digital equity

Climate Action
Human Rights

Progress in 2023

people reached throughSDG42023 by HP’s digital
SDG5equity programs andSDG8partnerships. Learn more.
HP LIFE users enrolled
since 2016. Learn more.

SDG4
SDG5
SDG8

given by the
HP Foundation andHP employees through2023. Learn more.

SDG11
SDG17

employee volunteer
hours reached, including
296,400 in 2023.
Learn more.

SDG11
SDG17

Community giving and volunteerism

Healthcare
Community giving
and volunteerism
Data

2030

Contribute US$300 million in
HP Foundation and employee
community giving by 2030
(cumulative since the beginningof 2016). Previously US$100 million
by 20253

2030

Contribute 3.5 million employee
volunteering hours by 2030
(cumulative since the beginningof 2016). Previously 1.5 million
by 2025

Integrity
Appendix

US$140M
1.2M

Sustainable Development Goals (SDGs) key

2023

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Impact Report

148 hp.com/sustainableimpact

SDG4
Quality education

SDG8
Decent work andeconomic growth

SDG5
Gender equality

SDG11
Sustainable cities
and communities

SDG17
Partnerships forthe goals

DIGITAL EQUITY AND PHILANTHROPY | HP’S THEORY OF CHANGE FOR DIGITAL EQUITY

HP’s theory of change for Digital Equity
Digital equity will be achieved when every person has equitable and inclusive access to the tools,
skills, and knowledge needed to participate in the digital economy.

Introduction
Sustainable Impact
Climate Action

Our strategy

Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education

Digital equity requires
people to have access to:• Hardware• Connectivity• Quality, relevant content• Digital literacy

We focus on groups thatface the biggest divide:• Women and girls• People with disabilities and aging populations• Historically disconnected and marginalized groups• Educators and healthcare practitioners

Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix2023

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Impact Report

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Our work is designed to enable
more equal access to:• Education• Healthcare• Economic opportunity

We are driving our agenda
through a wide range ofprograms, collaborations,and investments

Through HP:• The Digital Equity Accelerator• Strategic partnerships and programs• Corporate product donations
Through the HP Foundation:• HP LIFE• Capability-building grants• Employee volunteerism

Digital equity

45M

people reached through 2023
by HP’s digital equity programs
and partnerships.
2030 GOAL
Accelerate digital equity4 for 150 million
people by 2030 (beginning in 2021)

Education
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity

Education is foundational to sustainable
development. Technology can be astrong equalizer, bringing learning topeople where they live, which is vital ina rapidly evolving world that calls forflexibility, intercultural connection, 24/7
collaboration, and lifelong learning.
For people everywhere, especially
underserved groups, equitable
access to opportunity and outcomebased learning experiences are
key to building skills for work andparticipation in society.

Appendix

In this section
Women and girls
People with disabilities andaging populations

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Impact Report

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Women and girls
More than 130 million girls around theworld are without access to education,
and women account for two-thirds ofthe 750 million adults lacking basic
literacy skills.
A World Bank study concluded that such barriers
can cost countries between US$15 trillion andUS$30 trillion in lost lifetime productivity andearnings.5 We partner with and support globalorganizations working to address the gender equity
gap through education.
Since 2019, our partnership with Girl Rising has
equipped 20.8 million students and teachers in India,
Nigeria, and the United States with a new, inclusive
curriculum and innovative technology solutions.
In 2023, we reached more than 6.3 million people,
including almost 5.8 million through Girl Rising’s
partnership in India with NGO Slam Out Loud, whichuses the arts to build skills such as communication,
critical thinking, and empathy among children fromdisadvantaged communities.

Upskilling incarcerated and recently
released women in Mexico
La Cana Proyecto de Reinserción Social
is a Mexican nonprofit that provides
education, training, and technical tools
for incarcerated and released female
prisoners. Reaching 1,400 people in2023, La Cana works to improve these
women’s social integration, and helps

them to support their families upon
release. With funds and technology
from the Accelerator, La Cana acquired
software and computers for IT skills
courses provided to imprisoned women,
and is working on an enhanced theory ofchange for the organization.

We also support Future Rising, Girl Rising’s interactive
storytelling hub and social action campaign foraddressing the interconnected issues of educating
girls and addressing climate change. In 2023,
we supported the young cohort of 10 Future
Rising Fellows.
The Digital Equity Accelerator’s 2023 cohort includes
organizations that are helping to drive progress
for women:

Historically disconnected
and marginalized groups• La Cana Proyecto de Reinserción Social

Educators• SOLS Foundation

Industry solutions

FOCUS• StartupLab MX
Women from La Cana with toys made by incarcerated and formerly incarcerated women.

EDUCATION | ACCELERATING DIGITAL EQUITYSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix

Accelerating
digital equity
Around the world, socioeconomic divides
are widening as societies become moredigital. In 2022, HP created the Digital Equity
Accelerator to provide a six-month intensive
initiative to assist nonprofits embedded
in digitally marginalized communities toscale up. This includes hands-on training,
mentoring and technical consultations, andopportunities for increased visibility.
In 2023, a cohort of 10 nonprofit
organizations were selected from Malaysia,
South Africa, and Mexico. From these, 105
individuals participated in 28 curriculum
sessions, 209 mentoring and technicalexpert consultations, and approximately 30
hours of preparation for the Accelerating
Digital Equity Global Summit’s Pitch Fest.
The cohort reported that participation in theSummit directly increased their access tofunding, enabling initiatives such as betterguidance for individual asylum seekers in
the United States.

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Impact Report

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Across its first two years, the Accelerator’sefforts have cumulatively helped

organizations reach an additional 8.1 million
people from priority groups. This includes
6.4 million more individuals reached across
six countries through 17 nonprofits who
participated in 2023. This expanded reachis driving forward access to technology anddigital skills.
Looking ahead, we are confident about the
impact and potential of the Accelerator
model to accelerate digital equity for
millions of people around the world,
contributing meaningfully to HP’s ambitious
goals in this area. See the Digital Equity
Accelerator’s 2023 Impact Report.

“
Participation in the Accelerator
has played a significant role in
upgrading our digital systems, which
has been key to scaling the impactof our projects at the grassroots.”
Fourth Wave Foundation

Through the Digital Equity Accelerator, underserved young
people can gain access to technology and digital skills.

EDUCATION | PEOPLE WITH DISABILITIES AND AGING POPULATIONS

People with disabilities and aging populations
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data

Inclusive technology is vital for achieving
digital equity. As well as designing moreaccessible products, we engage inprojects that help learners with different
abilities thrive.
With support from an HP Foundation Imagine Grant in
2019, Disability Business Resource Group (BRG) Japan
continued its work on the Children’s Dream Library
Project to create 1,300 multimedia e-books, combining
text from existing books and audio, for children
with print disabilities. The HP Foundation’s funding
supported the adaptation of 17 titles to this format in
2023, with support provided by nearly
70 HP volunteers.
The Digital Equity Accelerator’s 2023 cohort includes
organizations that advance technological inclusion
for people with disabilities and aging populations,such as the National Cancer Society of Malaysia.

Integrity
Appendix

FOCUS

HP is a founding member and ongoing corporate
member of the International Association ofAccessibility Professionals, a nonprofit divisionof the Global Initiative for Inclusive Information
and Communication Technologies that advances
the accessibility profession through certification,
education, and networking.

Accelerating cancer screening
in marginalized communities

In 2023, World YMCA and HP partnered to launch morethan 100 Digital Hubs globally. For example, the West
Orem Digital Hub, provided by YMCA Houston in Texas,
United States, aims to increase community accessto educational, economic, and social opportunities.
Working with Compudopt, the center operates freeand low-cost digital programming for young people,
support services for families, and digital literacy
courses for aging members of the community.

The National Cancer Society of
Malaysia (NCSM) is the first not-forprofit organization in Malaysia providing
cancer education, care, and support
services. With a 2023 reach of 68,380
priority groups, NCSM has a special
focus on marginalized communities
and aims to create an online database

503K
2023
152

people were reached globallyin 2023 through a partnership
between World YMCA and
HP to launch 100 Digital
Hubs across India,
Moldova, the UnitedStates, and theWestern Balkans
HP Sustainable
Impact Report

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Healthcare workers from the National Cancer Society of Malaysia.

to enable the early detection of cancer
within these groups. The Digital Equity
Accelerator supported NCSM to developa National Cancer Screening Registry
and afford necessary supplies andvolunteer remuneration for mobile
cancer-screening events.

EDUCATION | HISTORICALLY DISCONNECTED AND MARGINALIZED GROUPS

Historically disconnected and marginalized groups
We aim to advance culture, equity, anddiversity at HP and beyond.

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity

In partnership with MIT Solve, in 2023 we launchedthe HP Prize for Accelerating Digital Equity. Open to
solutions that advance digital inclusion in education,
healthcare, and economic opportunity with a focus
on marginalized groups, the prize awarded six social
enterprises in MIT Solve’s community US$25,000
grants to further their work.

Healthcare

The Digital Equity Accelerator’s 2023 cohort includes
nonprofits increasing digital equity in historicallydisconnected and marginalized groups, such as:Community giving
and volunteerism• Siyafunda Community Technology Centre

Data• Digify Africa

Education

Integrity

To promote understanding of sustainability-related
issues among young people, between 2021 and 2023
HP collaborated with Türkiye-based NGO TURMEPA
to educate children in public schools about singleuse plastic, marine protection, and climate change.
Through workshops and local-language videos madeavailable on Türkiye’s Ministry of Education platform
and the TURMEPA Academy online platform, theinitiative reached approximately 121,000 children
in 2023.

Appendix2023

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Impact Report

153 hp.com/sustainableimpact

Communities in remote areas are particularly
likely to experience a digital divide, necessitating
tailored responses such as HP World on Wheels(WOW) and HP Continued Learning Access Program(CLAP), which are delivered in collaboration with
the Indian government’s Digital India initiative andother private-sector partners. Each supports digital
literacy, education, entrepreneurship, and citizen
services through internet-enabled, solar-powered
vehicles equipped with HP computing, printing, ande-learning technology.
With over forty vehicles, WOW works across 14
states and 1,200 villages and has helped more than
1.7 million people from 2020 to 2023. In 2023, HP WOW
mobile learning labs directly benefited approximately
613,000 people, nearly 55% of whom were womenand girls.6 HP CLAP provides continued learning
opportunities to students in India impacted by events
such as natural disasters or pandemics, and eachvehicle is able to provide 240 learners with accessto 3.5 hours a day to study from preloaded course
content. During 2023, HP CLAP reached approximately
158,000 students.

FOCUS

Helping to advance digital
literacy in South Africa
Siyafunda Community Technology Centre(CTC) works with unemployed youth,
persons with disabilities, women and girls,
and teachers and learners across South
Africa to enhance digital skills. Together
with the Digital Equity Accelerator,

Siyafunda CTC aims to scale theirimpact by training existing community
organizations, using HP technology tosupport internal operations and expand
to new community hubs.

EDUCATION | HISTORICALLY DISCONNECTED AND MARGINALIZED GROUPS

FOCUS
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data

Advancing digital equity with NABU
Nonprofit NABU works to improvechildhood literacy and confidence inmarginalized groups by publishing books
in children’s native languages. Whenchildren can read in their mother tongue,
they grow in confidence, literacy, andconnection to their culture.
Aligning with HP’s goal to accelerate digital
equity, we have collaborated to establish

Integrity
Appendix2023

HP Sustainable
Impact Report154 hp.com/sustainableimpact

The HP Accessible Learning for All (ALFA) project
has launched more than 2,000 digital classrooms
across India. Many HP ALFA schools are located intribal regions of India, which have been historicallydisconnected and marginalized.

Students being read to at the Read Aloud eventat the NABU HP Creative Lab in the Philippines.

NABU HP Creative Labs to train authors
and illustrators to create hundreds ofbooks for children each year.
The first opened in Rwanda in 2022. In
February and October 2023, we opened
new Labs in Florida, United States, and thePhilippines, respectively. The former, in
Miami, is particularly focused on publishingbooks for the Haitian community in the
United States and elsewhere.
Together, HP and NABU have grown thisproject to serve around 5.5 million people
and support creative professionals in
multiple countries. During 2023, the Labs
trained 111 authors and produced 288
book adaptations with NABU, reachingalmost 1.9 million children.

HP ALFA also conducts teacher training to help
schools effectively use these new facilities andresources and aims to foster entrepreneurship amongolder students. More than 505,000 students benefited
from HP ALFA through 2023.
Since 2022, HP has collaborated with nonprofit
Prayoga, an organization that uses experiential
science learning to encourage interest in science,technology, engineering, and mathematics (STEM)
subjects among young people. Using HP technology,
Prayoga simulates a laboratory environment, helping
students—predominantly girls—to gain an education
in STEM. Through 2023, 39,500 students havebeen impacted.

EDUCATION | TIME’S TEAM OF THE YEARSPOTLIGHT
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare

HP’s Social Impact
Team wins TIME’s
Team of the Year

Community giving
and volunteerism
Data
Integrity
Appendix

In 2023, our Social Impact Team washonored to win the inaugural TIMETeam of the Year award. Presented by
Smartsheet, it recognizes “an enterprise
whose commitment to communication,
collaboration, and innovation made asignificant impact on the world.”
Central to this agenda is our commitment
to accelerating digital equity for 150 million
people by 2030 to help address thedigital divide, which prevents about athird of the world’s population from fully
accessing education, healthcare, andeconomic opportunity.
The digital divide is a problem no single
entity can solve, so we work with dozens
of local and international organizations.
They act as our “on the ground” partners,
informing where HP can make the greatest
impact and create lasting change by
providing hardware, connectivity, quality
content, and digital literacy.

2023

Our partners complement the knowledge
and expertise of our own team. Almost
all have direct experience working for
nonprofits, often in hands-on and practicalroles. Today, these experiences directly
inform our strategy and approach, andhelp us design and deliver the mosteffective support possible.

HP Sustainable
Impact Report

155 hp.com/sustainableimpact

HP’s Social Impact Team at the TIME Team of the Year awards.

Together, we identify how HP’s resources
can support or expand our partners’ vital
work, whether in community centers serving
refugees and displaced populations,creative labs enabling childhood literacy,
mobile healthcare units reaching rural
populations, or formal and informalclassrooms around the world. Learn more.

“
To truly accelerate digital equity
requires a holistic approach.
There is no silver bullet or ‘quick
fix.’ Our partners are imperativeto HP achieving its commitment
to accelerate digital equity for
150 million people by 2030—
living proof that we really arestronger together.”Michele Malejki, Global Head of Social Impact, HP Inc.,and Director, HP Foundation

EDUCATION | EDUCATORS

Educators
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix

Enabling digital equity around the world
depends on empowering educators. HP’s
initiatives and partnerships are helping tocreate the conditions needed for learners tothrive. Initiatives during 2023 included:• Empowering Indonesian educators: In partnershipwith Indonesia’s Ministry of Education, Culture,
Research, and Technology, HP’s Semangat Guru
teacher learning program is designed to upskill
Indonesian teachers and education personnel,
helping them adapt to digital transformation andhybrid learning, and enhance the six C’s: criticalthinking, creativity, collaboration, communication,
computational logic, and compassion. During its
first three years, the program has trained nearly
530,000 teachers, including around 250,000 in 2023.
During the year, we focused on a holistic, modern
learning framework, advocating the HP Classroomof the Future under a framework co-branded with
the Ministry called HP Transformasi Pembelajaran
Inovatif (HP Reinvent the Classroom).
• 1 Million Teachers: In partnership with Girl Rising,
HP is collaborating with 1 Million Teachers in SubSaharan Africa to deliver the Black Belt Program,designed to empower teachers to support students
and advance their right to quality education by
providing skills, resources, and mentors. The training
includes personal and professional development,
gender responsiveness, and special education.
During 2023, the initiative enrolled more than
12,800 teachers.

2023

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Impact Report

156 hp.com/sustainableimpact

FOCUS

Empowering educators andinspiring young entrepreneurs
in South Africa
E-Cubed is an initiative that provides tools
to inspire entrepreneurship and successfor young people in marginalized groups.
Using TeacherConnect, a WhatsApp
chat bot and online community, E-Cubed
cumulatively reached four million South
African educators and young people
in 2023. In partnership with the Digital
Equity Accelerator, E-Cubed aims toenhance the user experience of theirservices and improve the impact of theirstorytelling and communications througha refreshed website.

• HP Innovation and Digital Education Academy(IDEA): An award-winning program for fostering
digital skills and an innovation mindset among
educators. In 20 countries across the EMEA region,
the program has benefited nearly one million
students and teachers in its first three years sincelaunch. The program uses frameworks from Harvard
University and the University of Michigan and hasa full-year pathway leading to a Fellowship. In 2023,
HP IDEA impacted 196,300 students and teachers inAngola, Kazakhstan, Namibia, Oman, Poland, and theUnited Arab Emirates.

Young people can use TeacherConnect
to access online education resources.

The Digital Equity Accelerator’s 2023 cohort
includes nonprofits increasing digital equity bysupporting educators, such as:• Dignity for Children Foundation• E-Cubed• Instituto de Investigaciones para el Desarrollode la Educación• UNETE

Africa Education
Medal winner Simi
Nwogugu raises
up youth
The Africa Education Medal recognizes
those working to build a world in which
every child receives a good education.
It celebrates the stories of those
who are sparking change, inspiringothers to action, and demonstrating
impact, leadership, and advocacy inthe field of education. The award—of
which HP is a Founding Partner—also
provides a platform to, and networkof, outstanding people committed
to making a difference. In 2023, Simi
Nwogugu from Nigeria was named thewinner of the Africa Education Medal.
Simi is CEO of JA Africa, an NGO that
prepares young people for the futureof work and is one of the world’s largest
youth-facing NGOs.
Learn more

EDUCATION | INDUSTRY SOLUTIONS

Industry solutions
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity
AppendixHP’s education programs build on thestrength of our innovation to deliver
cutting-edge computing and digital printing
solutions and outcome-based learning
experiences that support remote learningand help people thrive in a rapidly evolving
digital world.

HBCU (Historically Black
Colleges and Universities)
Technology Conference
In September 2023, we hosted the third annual HBCU
Technology Conference. The goal of the conference
was to inspire university leaders, IT professionals,
faculty, staff, and students, with a focus on building
diversity in the technology sector—and ultimately
increasing the number of Black/African American
engineers in the workforce. The conference provided
valuable insights about digital transformation,
cybersecurity, emerging technologies such as AI,
core IT topics, digital teaching and learning solutions,and future-of-work trends.
The conference attracted over 1,360 registrants from97 institutions and provided over 60 hours of content
from over 140 presenters—37 of which were HBCUpresented peer presentations, more than twice as
many as in previous years.

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Future of Work Academy

FOCUS

To create awareness and generate interest among
students of HBCUs, minority-serving institutions,and community and technical colleges (CTCs) about
future-of-work trends, the HP worldwide educationteam created the Future of Work Academy (FOWA).
In 2023, both an interactive symposium and the
FOWA student experience were hosted at the HBCU
Technology Conference—these included a Career
Accelerator and Innovation Incubator student
competitions focused on digital skills, e-sports gamedesign, future tech, and product marketing.

VR Labs for teacher training

FOWA for CTC students
In 2023, HP hosted 18 workforce and career skills
development sessions, presented by 14 technology
professionals and entrepreneurs. Over 330 students
from 34 CTCs registered for these sessions, which
provided attendees with the future-focused skills tonavigate the volatility, uncertainty, complexity, andambiguity of the digital transformation. This year’s
program included a three-week entrepreneurshiplearning journey for 100 students to develop andexercise an entrepreneurial mindset.

In 2023, HP worked with the Indian
Ministry of Education, National Council for
Teacher Education, and Central Instituteof Educational Technology to launch astate-of-the-art Virtual Reality

Lab designed specifically for teacher
training. The facility in Delhi, India, will
help to develop essential educator skills
for the future.

Healthcare

Health and wellness

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data

Across our portfolio, HP innovations focus
on meeting specific challenges in thehealthcare sector and narrowing thedigital divide.
Our solutions are designed to help providers
protect and strengthen patient health andwellness and bolster digital equity.

HP products and services also empowerhybrid connected care teams to provide
patient-first, personalized care, boost
efficiency, and increase access forunderserved populations.
The advanced technologies we deploy
are designed to give healthcareorganizations the power to close supply
chain gaps, drive stronger patientengagement, train clinicians outsideof clinical settings, and bring newtreatments to market faster.

Integrity

In this section
Health and wellness
Care coordination
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Impact Report

158 hp.com/sustainableimpact

Care innovation
Patient privacy and security

Watch an inventor
launch her lifesaving device

Although digital innovations are changing the faceof healthcare, there remains a stark digital divide.
Too many patients living in rural, socioeconomicallychallenged, or marginalized communities lack therequired technology and connectivity to benefit
from engaging in their own healthcare.7 Leveraging
digital health tools requires more than just affordable
access; it also requires digital literacy—the knowledge
and ability to successfully use these technologies.
To drive digital equity in healthcare, we aim to support
solutions and organizations that address barriers
such as access to devices and software and thetechnical or digital skills needed to use these tools
effectively. For example, the Digital Equity Accelerator
is supporting the Oasis Institute to advance healthy
aging for older adults in the United States. See
also Education.

Appendix2023

To help healthcare organizations
mitigate risks and elevate digital equity,
HP HEALTHCARE has launched new patientfirst technologies and initiatives that drive
patient safety, wellbeing, and digital equity
across the globe.

Half of the world’s vaccines spoil
during the last mile of their delivery,
and cryogenics expert Kitty Liao has
dedicated herself to finding a solution.
HP supports The Big Idea documentary
film series by MIT Solve, which follows
bold, tech-based innovators such as
Kitty on their journeys of discovery.
With her invention SMILE, vaccines
are held securely in individual,
cooled spaces, allowing them to betransported and removed for use
securely, without compromising thecool box’s temperature.
Learn more

HEALTHCARE | HEALTH AND WELLNESS

FOCUSIntroduction
Sustainable Impact
Climate Action
Human Rights

HP Latex technology powering
hospital graphics overhaul

Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity

In 2023, Binick Imaging, a Florida-based
print service provider and HP customer,
used HP Latex 700W and R2000 printers
to produce graphics for over 100 glass
panels at the Joe DiMaggio Children’s
Hospital in Miami, Florida, United States.
The hospital—one of the leading U.S.
pediatric centers—wanted to refresh its
facilities with new windows and doors.

Appendix2023

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Impact Report

159 hp.com/sustainableimpact

HP-printed glass panels at the Joe DiMaggio Children’s Hospital.

Beyond the print quality demonstratedby HP’s technology, key to the decision touse Latex printers was their water-based
inks. Odorless and with minimal chemical
emissions, Latex inks are UL ECOLOGO®
certified and meet UL GREENGUARD Gold
criteria, allowing for unrestricted use,even in sensitive clinical environments.

Reducing healthcare-associatedinfection rates
Healthcare-associated infections (HAIs) are themost frequent adverse event in healthcare delivery
around the world.
HP builds select PC and print solutions and services
that can withstand powerful, U.S. Environmental
Protection Agency–registered, Centers for Disease
Control and Prevention–approved, hospital-grade
disinfectants,8 helping ensure healthcare teams canfollow through with infection-prevention policies andprotocols to promote patient and worker safety.

Community health in India
As part of our sustained efforts to support the healthand wellbeing of our local communities, in 2022
we launched Project Aarogya in Bangalore and in
India’s National Capital Region to provide regular
health-screening “camps” in convenient community
locations. Each site is equipped with an ambulance, afull-time doctor, a pharmacist, medicines, and medical
equipment. As well as providing patient screening andon-site medicine distribution, the project acts as a linkto secondary and tertiary care. Through 2022–2023,
more than 16,800 people were directly impacted.

E-health services
going further
The HP Common Service Lab (CSL)
initiative is designed to provide
healthcare, education, and other citizen
services to hard-to-reach locationsin India. Housed in solar-poweredshipping containers, CSL centers areaccompanied by a general healthcare
practitioner, enabling a range ofhealthcare services to be provided
directly, such as general assessment,
eye tests, and COVID-19 vaccinations. If
a case is complicated, specialists canbe contacted virtually via video using
CSL’s telemedicine features. Acrossall services, HP CSL reached 13,089
people in 2022–2023.
Learn more

HEALTHCARE | CARE COORDINATION

Care coordination
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix

Telehealth is becoming increasingly
important to achieving social equity inhealthcare by reaching underserved
populations around the world. The
technology can improve patientengagement across barriers and borders,
including by delivering parity to both urban
and rural areas and addressing biases
in care provision.
HP-Poly’s Telehealth products and services support
healthcare providers in addressing challenges related
to access, cost, and quality—extending collaborative
care beyond geographic limits. Poly’s high-quality,
noise-free audio and video devices offer providers
the reliability and precision they require for vital
healthcare services, while ensuring sessions are
secured through advanced encryption protocols andauthentication mechanisms.
HP’s Workpath apps offer a variety of capabilities
for streamlined digitization workflows and securingconfidential information. Featuring secure scanningand zero trust capabilities, they offer an intuitive user
experience with vendor-specific solutions.

Our technologies
support digital equity,
including through:Accessible tools and platforms,
available on mobile devices

User-friendly interfaces andcustomization options

Affordability and cost-efficiency

Language and culturalconsiderations

Community engagement

Equitable access to AI andmachine learning

Collaboration and sharing tools

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Impact Report

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HEALTHCARE | CARE INNOVATION

Care innovation
Introduction
Sustainable Impact

Advanced technologies are leading
healthcare providers to breakthrough,value-based care innovations.

Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity

Specialty printing andtechnology solutions
Pharmaceutical companies, drug manufacturers,
hospitals, medical laboratories, and pharmacies needa wide variety of high-quality variable data coding
and marking print solutions and color labels. HP inkjet
systems enable human- and machine-readable
codes and marks to be printed directly on packages,
enhancing product identification and security.
For example, personalized, color-printed labels for
medicine bottles give patients more information, suchas a photograph of the medicine.

AppendixHP’s advanced inkjet and microfluidics technology
has also enabled us to expand into new applications.
Thousands of drug discovery researchers aroundthe world are using digital dispensers developed by
HP, like the HP D300e Digital Dispenser, HP’s first fully
featured life science product. By using HP Thermal
Inkjet technology, researchers can more precisely
and efficiently dispense, or print, ultra small volumesof drug compounds and reagents to accelerate thesearch for new therapies for human diseases.

3D printing
3D printing has the potential to transform healthcare
by replacing highly variable, manual processes withaccurate, consistent digital workflows and additive
manufacturing. Advances in 3D printing enabletransformative approaches to healthcare and medical
devices. HP technology is being used to create
anatomical models, highly customized dental aligner
molds, tailored orthoses and prosthetics, and a wide
range of medical equipment.

For example, podiatrists and orthotists using HP’s 3D
Arize Orthotic Solution can capture 3D renderingsof a patient’s foot, then fine-tune and prescribe
personalized orthoses for their patients—all in lessthan five minutes.9 The solution simplifies production
and aims to help reduce carbon emissions and waste.
It also allows patients to receive customized orthoses
within two weeks. Over 17,000 pairs have been soldsince HP Arize’s launch in 2021.
We are also expanding our 3D printing offerings
with engineering-grade white part production fora range of industries. This color expands productapplications in medical settings and increases
customer satisfaction. With very good resolution
and new coloring options, this material will enable a
new generation of advanced orthotic and prosthetic
custom devices.
Learn more about healthcare and medical 3D printing.

Print solutions
HP HEALTHCARE print solutions help to support
patient wellbeing and safety, care coordination,
mobility, privacy, and security. The portfolio offers
Basic Print Cloud Services delivered through
HP Print Security Advisory Services and HP Security
Manager,10 providing patient data protection to all
HP devices, with the added protection of PrintSecureon Zebra wristband printers. Learn more.

Printing cells
to accelerate
research
Based on our microfluidics capabilities,
HP’s D100 Single Cell Dispenser isdesigned to provide researchers with
an affordable and robust solution toisolate and analyze how individual cells
respond to drugs and other factors.
Launched globally in September
2023 as the Tecan Uno Single Cell
Dispenser, the device uses inkjet
printer technology to dispense liquidsamples containing cells in the 10- to
25-micron range—less than half thewidth of a human hair. Early adoptersat Oregon State University are now
using this HP technology to learn
more about age-related diseases. By
isolating living cells from specimens,scientists are studying which proteins
are implicated in aging, dementia, andcertain cancers.
Learn more

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Impact Report

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A technician using the
HP D100 Digital Dispenser.

HEALTHCARE | PATIENT PRIVACY AND SECURITY

Patient privacy and security
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix2023

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Impact Report

162 hp.com/sustainableimpact

More than any other industry, healthcare
faces ever-increasing cybersecurity threats,making safeguarding patient privacy andsecurity paramount.

Global healthcare data privacy
and security compliance
Due to HP’s global presence, many of our commercial
customers are subject to specialized privacy andsecurity regulations related to healthcare data.

These include the Health Insurance Portability andAccountability Act of 1996 (HIPAA) in the United Statesand General Data Protection Regulation (GDPR) in the
EU. As both a processor and a controller of healthcare
data, HP takes our compliance responsibilities
very seriously.
HP’s Privacy by Design approach provides us witha solid compliance foundation. Our products andservices have implemented controls designed toprotect health data and prevent security incidents.

Experts from Legal, Data Privacy, the HIPAA
Compliance Office, and Global Cybersecurity
frequently monitor regulatory changes andinterpretations that may impact how we service ourcustomers and employees.
An ongoing collaborative effort between theseHP expert teams and our Sales, Service, and R&D
teams helps ensure that all compliance risks are
identified and mitigated, and appropriate training isprovided to all employees who may come into contact
with personal health information.

HP Wolf: protecting patient
information
HP Wolf Security serves to mitigate and isolate
threats to private data and information. By partneringwith Wolf Security, healthcare providers can protect
patient data and prevent disruptions to critical
healthcare services. Learn more.

Introduction
Sustainable Impact
Climate Action

Community giving
and volunteerism

Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism
Data
Integrity

With over 80 years of philanthropic activity,
HP has demonstrated it has the passion,scope, scale, and technology necessary
to make meaningful contributions aroundthe world.
Together with our strategic local andinternational partners and HP employees,
we work to accelerate digital equity,connect communities to greater economic

and social opportunity, and bringtechnology-related learning experiences
to underrepresented and underserved
communities worldwide.
Corporate contributions, theHP Foundation,11 and employee giving andvolunteerism are key to driving forward
our communities agenda.

Appendix

Our global approach is centered aroundthree focus areas, each developed withreference to relevant UN Sustainable
Development Goals (SDGs):• Technology-enabled education and skills building• Environmental stewardship, resilience, anddisaster recovery• Inclusion and empowerment for underrepresented
and marginalized groups
In 2023, we supported our communities throughUS$15 million in cash contributions and products andUS$13 million in HP Foundation cash contributions.

Philanthropic giving

US$140M

given by the HP Foundation andHP employees through 2023.
2030 GOAL
Contribute US$300 million in HP Foundationand employee community giving12 by 2030
(cumulative since the beginning of 2016)

Our employees also continue to make a significant
impact. During the year, they provided US$4.2 millionof community giving, while 22,100 employees
volunteered 296,400 hours of their time.
See HP’s Global Charitable Contributions Policy.

In this section
HP Foundation programs

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Disaster recovery and resilience
Employee volunteerism
Two women at the West Orem Family YMCA HP LIFE Center in Houston, Texas, United States.

COMMUNITY GIVING AND VOLUNTEERISM | HP FOUNDATION PROGRAMS

HP Foundation programs
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education
Healthcare
Community giving
and volunteerism

HP LIFE: learning andemployment opportunities for
aspiring entrepreneurs
To help accelerate digital equity and build skills
for the future, the HP Foundation provides corebusiness skills training free of charge for students,
entrepreneurs, and lifelong learners all over the world
through HP LIFE. The program offers global accessto more than 30 free courses in eight languages,
including the Digital Business Skills category,launched with two new courses in 2023. All courses
are compliant with Web Content Accessibility
Guidelines 2.1.
Already available online, in 2023 the program saw
a mobile app launched to help expand its reach,
especially in underserved communities. During theyear, 483,600 new users registered for HP LIFE as
we reached the milestone of one million new users
since 2016.

Data
Integrity
Appendix

We partner with world-class organizations to expand
the impact of HP LIFE. See HP LIFE success stories.

Entrepreneurial Skills Development
Initiative for the SDGs
The UN Development Programme, in partnershipwith the HP Foundation, is working to foster IT andcore business skills development, while supporting
entrepreneurial learning and providing related
educational resources, for example through theEntrepreneurial Skills Development Initiative for
the SDGs. The program is collaborating with six
universities in Egypt to deliver capability building to
educators through HP LIFE.

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Extending HP LIFE with Junior
Achievement (JA) Worldwide
In 2023, HP continued our partnership with JA
Worldwide in Europe, Asia, and Africa. Through thispartnership, 28,850 new users participated in HP LIFE
courses during the year.

BeChangeMaker: empoweringsocial entrepreneurs
In partnership with WorldSkills International, HP LIFE
hosts an annual BeChangeMaker business pitchcompetition. Teams of participants aged 18–35 use
HP LIFE courses to develop their social ventureideas related to the UN Sustainable Development
Goals, create a viable business model, and pitch theirconcept to HP employees who serve as mentors
and judges.
In 2023, HP and WorldSkills International hosted
BeChangeMaker Global, with the top 30 teams
chosen from more than 570 applicants representing
87 countries and regions. The winning team—
Altogether from Azerbaijan—pitched a project todevelop an accessible justice mobile applicationand service.

Imagine Grants
Through the HP Foundation’s Imagine Grants,
HP leaders and country managers allocate cash
grants to local nonprofits in support of HP’s Digital
Equity goal. In 2023, we fulfilled US$1.19 million in
Imagine Grants worldwide across 48 countries,
to enable the purchase of technology or theprovision of access to connectivity, or to support
technology-related education.

Boosting
business skills
in Ethiopia
HP LIFE is a free online training
platform designed to help people
all over the world gain the skills
they need to succeed in the digital
economy. In Ethiopia, HP LIFE
courses helped a young graphic
designer develop in-demandskills that helped her improve her
employer’s business by polishing
the company’s presence on social
media. With its newly launchedmobile app, HP LIFE offers aseamless learning experience,
providing convenient education andtraining to learners around the world.
Learn more

HP LIFE enrollment

1.2M

HP LIFE users enrolled since 2016.
2030 GOAL
Enroll 2.75 million HP LIFE users between
2016 and 2030

COMMUNITY GIVING AND VOLUNTEERISM | DISASTER RECOVERY AND RESILIENCE

Disaster recovery and resilience
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
EducationHP, our employees, and the HP Foundation
together provide financial support forcommunities affected by natural disasters
and emergencies.
In 2023, we continued to give disaster relief funding,providing assistance to those affected by theearthquakes in Türkiye and Syria, the wildfires in Maui,
Hawaii, United States, the earthquake in Morocco, andthe flooding in Slovenia and Libya. We also provided
support for those affected by the Israel–Hamas war,among other initiatives.

Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix650

HP employees contributed
to Missing Maps to help
humanitarian organizations
and first responders inremote areas

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Impact Report

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During the year, we worked with strategic partners,
including the American Red Cross, the International
Federation of Red Cross and Red Crescent Societies,
Direct Relief, UNICEF, and the International Medical
Corps. HP Foundation is a member of the American
Red Cross’s Disaster Responder Program, apartnership that supports disaster relief by investingin emergency preparedness resources before they
are needed.
Through our partnership with the American Red
Cross, we have supported the Missing Maps programfor several years, and in 2023, HP’s employees
achieved the highest participation among all of
the American Red Cross’s corporate partners andgroups. The Missing Maps project works to create
accessible map data in areas where humanitarianorganizations are operating, which is especially
important for first responders in areas affectedby disaster. Using remote and local volunteers
and experts, mapping information is improved tosupport and inform relief efforts. Engaging with the
MapSwipe initiative, HP employees volunteer toview satellite images and validate map data. In 2023,
650 employees contributed to the mapping of morethan 24,000 square kilometers and validate overone million data points.

COMMUNIT Y GIVING AND VOLUNTEERISM | EMPLOYEE VOLUNTEERISM

Employee volunteerism
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission
Our goals
HP’s theory of change
for Digital Equity
Education

HP taps into the talents, passions, andentrepreneurial spirit of our employees tomake a difference in our communities.
In 2023, 22,100 employees contributed a record
296,400 hours to local volunteer efforts in 56
countries, with a value of US$19 million—representing
approximately a 15% increase in volunteer efforts
compared to 2022.13 This contributed to HP employees
reaching the milestone of one million hours
volunteered since 2016. Each employee is granted
four hours’ paid volunteer time per month.

Healthcare
Community giving
and volunteerism
Data

In 2023, more than 7,200 employees in 55 countries
participated in HP’s 40 Days of Doing Good
campaign—our annual global volunteering push.
Employees volunteered nearly 47,000 hours,
supporting 357 projects. The HP Foundation
complemented these efforts with grants to support
education- and technology-related learning
charities nominated by our employees. For example,
HP volunteers partnered with five Boys & Girls Clubs
based in Houston, Texas, United States, to foster
interest in and enthusiasm for STEM subjects among
young people. Using equipment from HP backpacks

containing “STEM kits” assembled by HP’s seniorleaders, sixty HP employees worked with around 500
children to perform a range of science experiments.
See Data for detailed figures.

Supporting the educators of the 1 Million
Teachers program
The HP Mentor Advisory Board—comprising a groupof HP employees—meets monthly to help guide theeducators serving as mentors in 1 Million Teachers’
Mentor a Teacher program and address topics
chosen by the mentors themselves, such as the useof technology in off-grid areas. Learn more about HP’s
partnership with 1 Million Teachers.

Appendix

The Young Women’s College Preparatory
Academy (YWCPA) is an educational
institution located in Houston, Texas,
United States. It caters to girls in grades
6–12 and provides them with a range ofclasses and opportunities, including acollege-readiness program.
Established in 2011, YWCPA has a diverse
student body, with 51% of the cohort
being Black/African American and
47% being Latina. Additionally, 67% of
the students come from economicallydisadvantaged backgrounds.
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Impact Report

166 hp.com/sustainableimpact

A major achievement of YWCPA is that
all of its graduates have been accepted
to college. Furthermore, since 2015,
the academy’s alumni have collectively
been awarded over US$37 million in
merit-based scholarships.
As part of the 40 Days of Doing Good
campaign, HP employees conducted
talks for YWCPA students. During thesesessions, they shared their career
journeys, providing valuable insights andinspiration. Additionally, the students had
the opportunity to explore a variety of
HP products and learn about the STEM
opportunities available at the company.

Employeevolunteering

1.2M

employee volunteer hours reached,including 296,400 in 2023.
2030 GOAL
Contribute 3.5 million employee
volunteering hours by 2030 (cumulative
since the beginning of 2016)

FOCUS

Inspiring more girls to explore STEM careers

Integrity2023

40 Days of Doing Good

A young personusing HP technology
with the YWCPA.

DIGITAL EQUITY | DATA

Data
Community giving and volunteerism

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Our mission

2021

2022

2023

Social investment* (US$ million)

29.06

71.39

46.69

Company cash contributions

10.44

10.08

9.68

HP LIFE users enrolled

HP Foundation cash contributions

6.96

11.14

13.20

Products**

3.08

34.00

5.05

Services***

8.58

16.17

18.76

0.45%

2.23%

1.43%

* Data on HP LIFE users enrolled is included in the digital equity metric.
** Our programs aim to accelerate digital equity through providing access to at least one of the following: hardware, connectivity, content,
or digital literacy. Digital equity data includes both direct and indirect reach. Indirect reach is sometimes based on estimates using
multipliers. 2023 data includes a small amount of 2022 data that was not available at the time of publication of the 2022 HP Sustainable
Impact Report.

2.65

3.00

4.25

Our goals

Social investment (% of net earnings)

HP’s theory of change
for Digital Equity

U.S. employee contributions to Cash Matching Program (US$ million)
HP Foundation contributions to Cash Matching Program (US$ million)

Education

Employee volunteer hours

Healthcare
Community giving
and volunteerism
Data
Integrity
Appendix2023
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Impact Report

hp.com/sustainableimpact*

Progress related to HP Digital Equity goals*

2.73

3.70

5.91

136,000

258,000

296,000

Social investments include all corporate giving made to nonprofit organizations from HP plus the valuation of employee volunteer
hours. Data excludes contributions to the HP Foundation and employee donations but includes HP’s matching contributions andcontributions from the HP Foundation to other organizations.
** Product donations are valued at the internet list price. This is the price a customer would have paid to purchase the equipment
through the HP direct sales channel on the internet at the time the grant was processed.
*** Services represents the valuation of HP employee volunteer hours. Valuation rates are based on figures provided by Chief Executives
for Corporate Purpose (for the skills-based rate) and Independent Sector (for the hands-on rate).

People for whom digital equity was accelerated**

2021

2022

2023

4,253,000

17,096,000

24,092,000

163,000

198,000

484,000

Designers, HP employees, andpartners confer at the Y.Spot
innovation hub in Grenoble,
France, which incubates
cross-industry collaborationin 3D-printed products.

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix2023

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Impact Report

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Integrity

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

Operatingresponsibly
We are committed to acting with integrityin everything that we do. We expect
everyone at HP to meet the highest ethicalstandards and to treat others with respect
and fairness.
A strong commitment to our values
underpins our efforts, reinforced by indepth training and communication andupheld through targeted policies andstrong governance.

Ethics

HP is committed to complying withall applicable laws and regulations
everywhere we operate. We also require
ethical conduct by our suppliers andpartners, and use our scale and influence
to drive progress across the IT industry.
See Human rights due diligence andSupply chain workers.

Conducting business with purpose andintegrity is central to our culture, and in 2023,
Ethisphere recognized HP for the fourthconsecutive year, naming us one of theWorld’s Most Ethical Companies®.

Training and communication
The annual training on Integrity at HP—our employee
code of conduct—covers key policies, procedures, andhigh-risk issues employees might face, incorporating
scenarios based on actual investigations. During2023, the course included content on HP’s culture,raising concerns, the investigations process, anticorruption (with additional content for employees insales, finance, government relations, partner-facing,and public sector roles), conflicts of interest, accurate
business records, protection of assets, records andinformation management, anti-retaliation, and sexual
harassment. The training also included additional
content for managers. All HP employees are required
to complete the training each year.
During 2023, all 14 members of HP’s Board of Directors
received Integrity at HP content relevant to theirpositions, and certified that they had read it.

In this section

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Impact Report

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EthicsAnti-corruption

Regular training, newsletters, virtual coffee talks, andcommunications campaigns reinforce the valuesof Integrity at HP and keep ethical practices topof mind throughout the year. Our code of conduct
offers employees another way to access our policies,
definitions, and other resources, and we use analytics
about employee use of this resource to inform ourcommunications and training strategy. Integrity
Central is our employee-accessible library of readyto-use material on key ethics topics, including libraries
of toolkits, posters, infographics, training materials,
and scenarios.

Integrity at HP
training completion

99.3%

of employees, including senior
executives, completed Integrity at
HP training, as well as all membersof the Board of Directors.1
ONGOING GOAL
Maintain greater than 99% completion rate ofannual Integrity at HP training among active
HP employees and the Board of Directors

OPERATING RESPONSIBLY | ETHICS

Ethics Ambassador Program

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly

To further connect the daily actions of our employees
to HP’s values, in 2023 we launched the Ethics
Ambassador Program. Initially being piloted at sites
in Malaysia, Spain, and Houston, Texas, United States,
the program’s new Ethics Ambassadors will act as
trained and trusted local contacts for ethics andcompliance queries.

They will also help to foster a culture of purpose andintegrity by sharing messaging and resources andleading by example, as well as helping employees
liaise with the Ethics and Compliance Office. We
intend to expand the program to additional sites
in 2024.

Privacy
Public policy
Product safety
Appendix

Ethics and compliance governance at HP
Board of Directors
The Board of Directors is responsible for overseeing ethics and compliance at HP. Chip Berghis the chair. Other than Enrique Lores, president and chief executive officer, HP Inc., all members
are independent directors.

Board of Directors Audit
Committee

Ethics and Compliance
Committee

Provides nonexecutive input
and guidance to the Ethics andCompliance Office.

Composed of HP executives andprovides oversight and guidance on
the design and implementation of our
ethics and compliance program.

Ethics and Compliance Office (within Legal)
Manages ethics issues across our global operations. Specific responsibilities include
oversight of Integrity at HP, coordination of the company’s Compliance Assessment Program,management of the Anti-Corruption Program, and the design and management of processes
that prevent, mitigate, and remediate all related business impacts.

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See governance information online, including the board’s composition, committees, and charters, as well as ourcompany bylaws and Corporate Governance Guidelines.

HP's campus in Houston, Texas, United States.

OPERATING RESPONSIBLY | ETHICS

Reporting concerns

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

All employees and third parties can ask questions
and report ethics concerns via an online form, global,
in-country, 24-hour toll-free phone lines (available
internally and externally) with translation, text
messaging (in the United States), and mail, as wellas in person. We offer anonymous reporting options
where allowed by law. At any time, employees canalso reach out to their manager or another leader
under HP’s Open Door Policy, seek advice frominternal ethics and compliance experts, or consult
Internal Audit, the HP People Organization, Integrity at
HP Country Teams, or Integrity at HP liaisons. HP does
not tolerate retaliation against anyone who raises a
concern or question.

Investigating concerns

Items reported to the global Integrity at
HP Team or other compliance functions*(percentage of total)
Total number of reported items in 2023: 138
2022

2023

Labor law

32%

51%

Misuse of assets

16%

8%

Inaccurate records

13%

10%

Anti-corruption**

10%

2%

Fraud

10%

5%

Conflicts of interest

8%

7%

Theft

7%

9%

Competition

2%

1%

Policy escalation2%

2%

Brand protection/channel

1%4%Procurement
Total

1%

1%

100%

100%

* The data in this table includes investigations conducted by the
Integrity Investigations Team. This does not include inquiries ormatters referred to a business unit or function for handling.
** Includes allegations of commercial bribery, kickbacks, andGlobal Business Amenities Policy violations, as well as alleged
corruption related to public officials.

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HP's campus in Houston, Texas, United States.

Suspected violations of Integrity at HP damage
trust in our company. We take all alleged violations
seriously, ensure responses are timely, and takedisciplinary or remedial actions when appropriate,including coaching, verbal warnings, written warnings,
and termination. Serious violations may impact anemployee’s Total Rewards package (subject to local
labor laws and where legally permissible).
Once an allegation or concern has been submitted
through one of our reporting avenues, thecomplainant receives an acknowledgment from thecase management tool with an access number andpassword that can be used to check the status of theirconcern. The Integrity Investigations Team performs
an initial evaluation and review to assess whether the
allegation is employee-related, and whether it should
be investigated as an Integrity matter or referred tothe appropriate business unit or function for handling.
During an investigation, the complainant may becontacted by a member of the Investigations Team for
additional information. If the concern was reported
anonymously, a request for additional information
will be made through the case management tool. The

complainant must review the case management tool
using the access code and password to check for any
requests or updates from the Investigations Team.
Once the investigation has concluded, a confidential
investigation report is drafted, including proposed
recommendations. This report is then sent to therelevant review team for approval. The complainant
is informed when the investigation has concluded.
The timeline for investigating concerns is determinedon a case-by-case basis, depending on the type of
allegation and the complexity of the matter.
Allegations are investigated by a dedicated global
Integrity Investigations Team. However, whenappropriate, Employee Relations investigators fromthe People Organization (and occasionally country
leads from our Legal, Controllership, and People
Organization teams) may also conduct Integrity
investigations. HP’s investigation process continues
to evolve, with improved resources and technology
to promptly respond to concerns and perform
investigation-related functions in-house. Additionally,
our global case management tool enables us to
identify emerging trends in ethics violations andassess where additional controls may be needed.

OPERATING RESPONSIBLY | ANTI-CORRUPTION

Anti-corruption
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

Corruption disrupts fair competition and is
at odds with HP values. We do not tolerate
corrupt behavior of any kind, including
bribery and kickbacks.
Our Anti-Corruption Policy and compliance program
require our employees, partners, and suppliers tofollow all applicable national laws and regulations,
including the U.S. Foreign Corrupt Practices Act andthe UK Bribery Act. Although HP has not applied
for certification of its anti-corruption complianceprogram, all of our operational sites and subsidiaries
are required to follow HP’s Anti-Corruption Policy
and are subject to HP’s compliance program andprocedures (or a comparable subsidiary-level policy
and compliance program).

Risk assessment and audits
HP conducts regular internal assessments ofcorruption-related risks on a cross-section of ourglobal operations based on perceived risk, including
detailed reviews of the company’s global policies andprocesses applicable to all business units and global
functions worldwide. We also use internal data andTransparency International’s Corruption Perceptions
Index (CPI) to identify high-risk regions and assess
risks related to our business.
HP maintains a public sector data analytics process
to monitor and mitigate potential risk from its public
sector business. In 2023, we made enhancements
to these tools, including additional statisticalanalysis, to enhance our ability to identify potential
corruption risks.

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We also periodically retain outside experts to assess
our anti-corruption policies and programs. We
benchmark our approach against peer companies to
identify best practices in areas including operational
procedures, employee education, and supplier andpartner training and monitoring.
Complementing these assessments, HP conducts
regular audits focused on potential corruption
risks in our operations. These audits include endto-end review and testing of compliance policies
and processes.
Potential corruption risks are reviewed using
HP transactional data and third-party corruption
assessments. The Anti-Corruption Team may thentake various actions to appropriately minimize or
eliminate identified risk. These can include terminationof partner contracts or special handling measures.

Third-party managementand due diligence
HP takes a risk-based approach to due diligence ofthird parties who support our business, including
channel partners, sales intermediaries, suppliers,
and lobbyists. In general, all channel partners must
successfully pass HP’s due diligence process before
beginning a contractual relationship. Standard
rescreening takes place every three years, or more
frequently where appropriate. Factors considered
include political, geographical, and industry-basedrisks, making use of a wide range of structured andunstructured databases and machine learning andcognitive computing capabilities to identify andmanage potential areas of concern.

We determine risk levels based primarily oncompletion of our due diligence questionnaire by thethird party (every three years, for existing partners
and high-risk suppliers) as well as the country-level
CPI. Based on this information, we decide whether
to conduct an additional due diligence investigation.
If we determine that the risk cannot be mitigated,
we apply consequences to the relevant third party
by removing access to specific benefits and/or
terminating any contract with HP.
Third parties also receive training as part of ourdue diligence process, and we communicate
our anti-corruption standards and requirements
through contractual terms and conditions, as wellas our Partner Code of Conduct and Supplier Codeof Conduct.

Training and communication
We deliver comprehensive anti-corruption content toall employees through annual Integrity at HP training,as well as to all members of the Board of Directors.
Employees in sales, finance, government relations,

2,900

employees at facilities in Argentina,
Brazil, Chile, China, India, Mexico, thePhilippines, and Poland received anticorruption training from members of
our team during the year

partner-facing, and public sector roles are assigned
additional anti-corruption content as a part of thistraining. We also communicate year-round with
our employees to reinforce our policies, controls,
and training.
In 2023, we relaunched our program of periodic
site visits. Paused due to the COVID-19 pandemic,
this program is designed to facilitate in-person andtargeted online anti-corruption training.
During 2023, 3,498 employees (93% of therelevant employee base) completed training on
the requirements for doing business with the
U.S. government.
Requirements for mitigating anti-corruption risk
associated with charitable giving are communicatedto employees through the HP Global Charitable
Contributions Policy, revised in May 2023, and risks
are mitigated through the grant-making process.

Privacy
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

HP recognizes that privacy is afundamental human right. We also
recognize the importance of privacy,
security, and data protection to
our customers, employees, andpartners worldwide.
This is a critical pillar of brand trust andincreasingly a source of competitive
advantage in an era of accelerated
innovation, global data proliferation, andfast-changing regulatory frameworks.
We build privacy, security, anddata protection into the design anddevelopment of our products, services,and operations.
See our Privacy website for
additional information.

In this section
Policies and standards
Global standards and government
access requests
Complaints, breaches, and requests

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Product security

Policies and standards
We strive to provide protections that exceed
legal minimums across all our operations,and to give our customers, employees, andpartners confidence when sharing personal
information with us and using our products
and services.
Our rigorous policies, standards, controls, andgovernance are designed to keep personal data safeand respect privacy. These measures include:• Our Privacy Statement, which describes our privacy
practices as well as the choices users can make andthe rights they can exercise related to personal data.
• Our maintenance of internal policies and standards
that align with international data protection andprivacy principles. These policies and standards
cover the data life cycle and continually strengthen
privacy protections to meet the requirements ofchanging regulations and evolving circumstances.
This strengthening includes implementing enhanced
internal policies and procedures to address ourobligations as a data controller and processor, andto ensure that data subject rights are respected. All
third parties, including suppliers, are obligated bycontract, as required by law or regulation, to provide
equivalent levels of protection and follow our privacy
policies and practices for handling personal data.
• Our privacy policies, which are embedded in ourgroup-wide risk/compliance management throughthe Compliance Assessment Program (CAP), aredesigned to prevent, mitigate, and remediate allcompliance-related business impacts. The risks
identified through the CAP are integrated into
the Trust and Privacy Organization process for
conducting internal and external audits of privacy
policy compliance.

• Our privacy controls framework, which includes
more than 100 activities related to data protection
compliance. This framework is the core of ourprivacy and data protection program, which
includes comprehensive internal policies, employee
training, assurance and risk mitigation, an incident
management process, privacy certifications,information security controls, and defined suppliercontractual terms and assessment for privacy andsecurity compliance.
• Our designation of a data protection officer, whotogether with HP’s Trust and Privacy Organization
provides oversight and leadership for complianceand the safeguarding of personal information. The
Trust and Privacy Organization works closely withappointed privacy leads in business teams and withthe company’s Cybersecurity Organization.
• Our Binding Corporate Rules (BCRs), which havebeen approved by the data protection authorities
of most European Economic Area countries, areintended to provide adequate guarantees thatthe personal data of HP employees, suppliers, andcustomers is safeguarded when being transferred
to any HP-affiliated company.
• Our Health Insurance Portability and Accountability
Act (HIPAA) Compliance Office, which oversees
compliance with HIPAA when triggered by ourinternal and external activities as a company.
In 2023, all HP employees were required to complete
our privacy principles training, and 99% of themcompleted the course during the four-week campaign.
The training is intended to reinforce HP’s privacy anddata protection principles and ensure that employees
understand how to respect and protect customer,
employee, and partner privacy. During the year, we
also offered access to online courses that provide
additional topic- and role-based training opportunities.

With the advent of new data protection laws andregulations around the world, especially in the UnitedStates, there is a constant need to evolve operations
to comply with new requirements. For example, we
see an increased emphasis on data processing
transparency, consent, and individual data rights. To
address these changes, HP invested time and effort toestablish a more streamlined approach to thoughtfully
operationalize applicable legal requirements.
To address specific regional compliance expectations,in 2023, privacy statements for mainland China andthe United States were developed and published. The
United States version was updated regularly as new
U.S. laws went into effect.
We continue our digital transformation journey,
focusing on personal data governance, anddeveloping capabilities through technology to better
manage our data ecosystem and user experiences.

99%

of HP employees
completed our privacy
principles training during
the four-week campaign

PRIVACY | GLOBAL STANDARDS AND GOVERNMENT ACCESS REQUESTS

Global standards and government access requests
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

As legislation continues to evolve, ourPrivacy & Data Governance Policy andAssurance Team works with governments
worldwide to develop robust andglobally interoperable privacy and datatransfer frameworks.
HP further relies on lawful mechanisms fordata transfer to enable the movement ofdata across jurisdictions. A description of thetransfer mechanisms HP uses can be found in
the International Data Transfers section of the
HP Privacy Statement. In 2023, we completed
Data Transfer Impact Assessments for several
HP business units and global functions. This year,

Country

Data transferred

HP maintains a process to handle and document
government access requests (GARs) for personal
data. Under this process, our privacy counsel reviews
and recommends how to address such requests
in accordance with legal requirements. Ultimately,
the data protection officer approves the request as
appropriate and in accordance with HP’s BCRs.
Per HP’s commitment to privacy and transparency, ourSustainable Impact Report provides information on
GARs received in 2023.

Data not transferred
No dataavailable

Belgium

HP has also completed the self-certification under
the EU–U.S. Data Privacy Framework (DPF), the UK
Extension to the EU–U.S. DPF, and the Swiss–U.S. DPF,
as set forth by the U.S. Department of Commerce.

Number of requests
received*

Cross-border

Invalid request

2

2

China (Greater)

1

France101Germany

7

7

India

1

1

5

1

16

Italy

1

1

Japan

3

3

Mexico11Singapore

1

1

1

1

United Kingdom

4

United States

17

2

2

21

4
1**

Grand Total

48

7

3

58

3

* Type of requests include: law enforcement, tax, national security, police and other lawful requests.
** This request involved EU cross-border data transfer and the supervisory authority in the EU was notified.

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BRG leaders at our Houston, Texas, United States, campus.

PRIVACY | COMPLAINTS, BREACHES, AND REQUESTS

Complaints, breaches, and requests
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

HP complies with worldwide privacy
and data breach notification laws
and regulations, tracks the number ofsubstantiated complaints from third
parties and personal data requests
made to HP by individuals, and maintains
an internal incident-reporting andinvestigation process.
Once a potential breach of personal data is identified,a core team—including representatives fromprivacy, cybersecurity, legal, and communications—investigates, remediates, manages, andcommunicates about the breach, including any
commercial or legal obligations to notify customers.

In 2023, we completed the migration of external data
requests to a more robust inquiry intake platformthat allowed us to increase operational efficiency
and obtain more and better metrics. We continue to
see an increase in data access requests to HP. Thisis due to greater user awareness and empowerment
in exercising rights, as provided for by new laws orlegal changes in some jurisdictions, especially in
the United States. On the other hand, we noticed adecrease in the number of erasure requests andmanaged to return our completed/rejected ratio to an
acceptable level. This is due to the new intake platformthat allowed us to stop companies from using
technology that sends requests on bulk, most of which
ended up being rejected due to lack of customer
identity validation.

Privacy-related complaints, breaches, and requests*
2021

2022

2023

Substantiated complaints regarding breaches of customer privacy and/or losses of customer data at HP
Substantiated complaints from outside parties (including customers)

37

16

7

Substantiated complaints from regulatory or other official bodies

4

2

1

Data breaches (total)**

33

20

23

Data breaches (reportable)**

4

3

3

156

163

626

Data requests made to HP***
Right to access/know (completed)
Right to access/know (rejected)

*

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49

56

319

Right to erasure/be forgotten (completed)

4,400

7,258

5,442

Right to erasure/be forgotten (rejected)

2,596

11,246

1,939

Breaches of customer privacy cover any nonconformance with existing legal regulations and voluntary standards regarding theprotection of customer privacy related to data for which HP is the data controller. Substantiated complaints are written statements
addressed to the organization by regulatory or similar official bodies that identify breaches of customer privacy, or complaints lodged
with the organization that have been recognized as legitimate by the organization.
** Reportable data breaches are those that are required to be reported by applicable laws and regulations. The majority of the total data
breaches were caused by human error or technical glitches and not by a failure of our product or services security infrastructure.
*** This data relates to requests made to HP by individuals globally. The average number of days taken to respond to right to access/know
requests and right to erasure/be forgotten requests in 2023 was 15.

PRIVACY | CYBERSECURITY

Cybersecurity
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

Cybersecurity is a key pillar of ourcontinuing digital transformation anda high priority for HP, our customers,
and other stakeholders.
Our holistic approach integrates cybersecurity acrossthe value chain, including in the design, development,
and delivery of our products, services, solutions,and operations. We build resiliency into our businessmodel, and work to avoid cybersecurity incidents.
When cybersecurity issues do occur, we rapidly
identify and resolve them, protecting individuals, ourcustomers, and HP.

Policies and standards
We maintain consistent, rigorous cybersecurity
policies, standards, and procedures to give ourcustomers, employees, and partners confidence whensharing data with us. The HP Cybersecurity Policy
Suite provides a framework for the company, informs
overarching governance in this area, and underpins
cybersecurity company-wide. We regularly update
our policies and standards to reflect new processing
activities and regulatory developments.
We educate HP employees annually about our policies
and standards, as well as regulatory requirements,
emerging threats, and new practices. In addition, we
conduct awareness campaigns throughout the year,
including during October, which is Cybersecurity
Awareness Month.

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Cybersecurity Organization
Our Cybersecurity Organization, led by HP’s chief
information security officer, maintains governance,
processes, resources, and IT partner and vendor
relationships to help identify and prevent unwanted
access, security threats, and cyberattacks. It also
provides extensive incident response, vulnerability
management, and security risk management
programs across HP, to support best-in-class end-toend security throughout HP’s enterprise.

Worldwide Security
and Analytics Practice
Our Worldwide Security and Analytics Practice, led by
HP’s chief security advisor, advances security withinHP’s business units and products, and collaborates
with customers and clients. The Practice leads
efforts to educate our employees and clients aboutcybersecurity, conducts related risk assessments,
establishes baselines, and creates cybersecurity
roadmaps for HP and our clients.

Certification, audits,
and assessments
The Cybersecurity Organization regularly conducts
audits of HP cybersecurity systems and performs
annual risk assessments of related HP systems
and processes, including our information security
management systems (ISMS). It also drives third-party
risk assessments into our procurement process.
Our risk-based ISMS maintained ISO/International
Electrotechnical Commission (IEC) 27001 certification
during 2023, assuring that HP meets the international
standard for information systems security. We
commission external independent assessors to
conduct an annual National Institute of Standards
and Technology (NIST) Cybersecurity Frameworkassessment. See details about the certification of
HP services and systems to recognized industry
standards, including:• ISO/IEC 27001:2013 Information
Security Management certification• ISO/IEC 27701:2019 Information
Security Management certification• ISO/IEC 20243:2018 Supply Chain
Security certification• System and Organization Controls (SOC2) Type II• Secure Development Practices Assessment
Certification (SD-PAC)
HP completed the self-certification under the EU–U.S.
DPF, the UK Extension to the EU–U.S. DPF, and the
Swiss–U.S. DPF, as set forth by the U.S. Department ofCommerce. Learn more.
The Worldwide Security and Analytics Practice audits
HP, as a customer, as well as HP’s customer-facing
cybersecurity systems, and conducts annual risk
assessments of related systems and processes tohelp establish baselines and drive improvement incybersecurity postures.

The Practice also drives alignment with regulatory andcompliance requirements such as HIPAA, the Payment
Card Industry Data Security Standard, and various
other privacy laws. The Practice coordinates HP’sclient-facing Security Advisory Board, which includes
our chief security advisor among its members. In
addition, the Practice facilitates and participatesin customer cybersecurity incident response andcustomer cybersecurity events as needed and/or
requested, and in 2023 collaborated with HP’s printing
business units on the company’s Bug Bounty program.

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HP Wolf Connect’s protect and trace cybersecurity features being used to make a secure call.

PRIVACY | CYBERSECURITY

Incident response

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

We have formal processes to address cybersecurity
events associated with our worldwide client basethat include customer support and mechanisms
to escalate issues as needed. Our online Security
Bulletins support HP’s commitment to provide prompt
notification and remediation of any vulnerabilities
related to our products, services, and solutions. When
incidents occur, the Cybersecurity Organization,
the Worldwide Security and Analytics Practice, andour chief technologist for security respond swiftly,
reporting activities to relevant leadership. When apotential cybersecurity event is identified, a coreteam is responsible for management of the event,including any commercial or legal obligations to
notify our customers and/or make regulatory filings.
If the potential cybersecurity event involves personaldata, HP’s Trust and Privacy Organization is engaged
as well.
See the Complaints, breaches, and requests section
for discussion of data breaches associated with suchcybersecurity events.

External engagement
HP is committed to advancing progress incybersecurity within and beyond our industry.
We participate in relevant organizations and advisoryboards, including the:• Association for Computing Machinery• Institute of Electrical and Electronics Engineers• International Society of Automation

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hp.com/sustainableimpact• International Systems Audit andControl Association• International Information System Security
Certification Consortium• Information Systems Security Association• National Information Assurance Partnership• National Institute of Standards and Technology• SysAdmin, Audit, Network, and Security• Association of Certified Fraud Examiners• Institute of Internal Auditors
In addition, we collaborate with a variety ofeducational institutions that have formal
cybersecurity programs and provide a pool ofpossible interns and new employee hires. We
host the HP Client Advisory Council, which drives
awareness and education and provides a forum
for knowledge-sharing with clients worldwide.

Security and privacy by design
HP continues to conduct and participate incybersecurity research to identify and understandcybersecurity trends, risks, and threats, and todrive cybersecurity innovation in our products,
devices, services, and solutions. We follow
security-by-design and privacy-by-designprinciples and build security and resilience into
our products, devices, services, and solutions
throughout the product life cycle, from design,
component sourcing, and manufacturing totransportation, service, and take-back.

PRIVACY | PRODUCT SECURITY

Product security
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

Cybersecurity is an increasing concern forour customers worldwide as cyber threats
continue to evolve with attacks that are
more frequent, sophisticated, and diverse.
We continually work to enhance HP products,
solutions, and services with industry-leading threatprotection, detection, and resiliency capabilities while
ensuring end user and organization data privacy.
Decades of security innovation underpin HP Wolf
Security as HP devices fortify zero trust effectivenessfor our customers. HP manufactures the world’s mostsecure printers,2 which have the ability to dynamically
adapt to tomorrow’s ever-evolving modern threats.
HP’s leadership team oversees our portfolio-wide
approach to security and provides the resources
needed to support HP’s continued security leadership.
Our Security Advisory Board, consisting of several
HP leaders as well as external advisors with broad
backgrounds in offensive and defensive security,
advises us on the ever-changing threat landscape,augmenting our work in HP R&D and HP Labs
research activities.

Designing processes
for security
HP follows security-by-design and privacy-bydesign models, including zero trust principles, in thedevelopment of our products, from design throughmanufacturing, renewal/reuse, and recycling. For
example, the HP Authentication Suite delivers
effective printer and end user walk-up and remotemultifactor authentication combined with client directto-printer, end-to-end data and document encryption.
We build protection, detection, and automatic
recovery capabilities into our devices, not justin software, providing customers with separate,
auditable security mechanisms to help manage andrecover from security risks.
We design business PCs and printing systems with
future threats in mind, providing built-in, hardwareenforced security and resiliency capabilities that
integrate seamlessly with an organization’s broader
infrastructure. Arming our customers with the mostpotent security protections across devices, data,
documents, solutions, and services to help themuse endpoint infrastructure safely and confidently isfoundational to our strategy.
We continually conduct threat analysis on new
methods of compromising a PC or printing system,
which in turn helps guide product security–
development efforts. We employ cybersecurity
specialists and conduct cybersecurity architecture
reviews, penetration testing, code reviews, andautomated code scanning using industry-leading
tools. When issues arise, we take appropriate actions
to remediate reported security vulnerabilities.

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Through our Bug Bounty programs, we offer rewards
for highly trained, geographically diverse, ethicalhackers who expose flaws in our personal systems
and print technologies. The program leverages deep,
hard-to-find technical skills to find obscure, previously
unidentified vulnerabilities in our devices and ink/
toner cartridges before they are released to market.

Our industry best practice Coordinated Vulnerability
Disclosure approach describes how we work withpartners, industry, and the security community
to address vulnerabilities. When notified about asuspected vulnerability, we investigate thoroughly
and, if it is confirmed, work with the submitter on
remediation and a coordinated public releaseof information.

PRIVACY | PRODUCT SECURITY

The HP supply chain security group works to ensurethat our products can resist attacks throughout
the entire supply chain life cycle. Our HP Product
Cybersecurity Standard for Suppliers, enforced
through periodic audits, contractually holds relevant
suppliers to requirements that mitigate the risksof counterfeits, malware, and tampering. Further,
HP continues to innovate with product design
and technical capabilities to help address supply
chain cybersecurity risk. In 2023, we launched the
HP Platform Certificate, a secure, cryptographic
platform certificate that validates system andcomponent integrity. This improves our customers’
cybersecurity supply chain risk management, byprotecting them from malicious components andinauthentic parts. The HP Platform Certificatecomplies with existing Trusted Computing Group
standards, and will be updated accordingly to meet
evolving requirements.

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
AppendixHP’s manufacturing facility in Singapore.

Supply chain security
Throughout our manufacturing, distribution, andrenew and reuse processes, HP is committed todelivering a secure product to our customers.
The supply chain security life cycle begins withthe selection of trusted component suppliers andmanufacturing partners. Our manufacturing facilities
must meet HP partner cybersecurity standards, inline with our Defense in Depth cybersecurity strategy.
During the manufacturing cycle, PC and printersoftware is installed in the factory using secure,HP-designed processes and validation checks. With

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the support of our logistics partners, HP products
are secured against tampering in storage andtransportation through tamper-evident packaging,hard-sided, lockable trailers, GPS tracking with dooropening detection, and secure parking sites. These
requirements help maintain product integrity throughto delivery.
We complete regular security reviews of our suppliers,
logistics providers, and manufacturing partners,
utilizing industry standards such as ISO 27001,
NIST 800-161 and Transported Asset Protection
Association standards.

Since 2021, HP has maintained the ISO/IEC 20243
Supply Chain Security certification for its enterprise
printers and Original HP cartridges, validating HP’scommitment to deliver trusted and tamper-resistantprinters and cartridges. Learn more.
For more information, see HP Inc. Supply
Chain Security.

Personal systems
HP produces the world’s most secure PCs andworkstations.3 We take a unique approach anddeliver comprehensive endpoint security, built on afoundation of hardware-based security. This starts
in silicon with the Endpoint Security Controller, andcontinues with HP-developed BIOS firmware security
capabilities and our ability to configure hardware
security for customers direct from the factory. This fullstack enables maximum security coverage comparedwith a software-only approach.
HP Threat Containment solutions such as HP Sure
Click4 and HP Sure Access5 expand upon traditional
malware detection, providing inherent protection
by isolating malware and removing risk from themost common attack types, allowing users to “workwithout worry.”HP’s threat research experts provide breaking news
on malware and observed threats, including indicatorsof compromise and suggestions on how to defend
against threats.
Learn more about our personal systems security
solutions, including how HP Secure Erase6 andHP Sure Recover7 provide secure solutions for an
organization to safely and seamlessly redeploy
devices. Also, learn about HP Renew Solutions,
including HP Device Recovery Service and
HP Recycling Service.

PRIVACY | PRODUCT SECURITY

Printers

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

HP offers the world’s most secure printers,8 and ourEnterprise FutureSmart printers meet and exceed the
NIST Platform Firmware Resiliency Guidelines. These
products help customers ensure strong zero trust
principles at the endpoints of their network—ensuringthat all users are validated and authenticated. Our
devices automatically self-heal, recover, and mitigate
malware, phishing, and ransomware attacks, andprovide the following award-winning features:• HP Sure Start maintains BIOS integrity and can
automatically recover from potential attacks, saving
security and print IT teams’ time, while strengthening
endpoint device security.
• “Allowlisting” (formerly whitelisting) ensuresboth HP and HP–approved partner firmware isdigitally signed and validated. We provide multiple
levels of Allowlisting for layered protection at the
firmware level.
• HP Memory Shield™ includes both hardwareprotected run-time intrusion detection and control
flow integrity.9 These monitor the memory andexecution flow of the printer for unusual activity,
detecting alterations such as those associatedwith zero day attacks—when hackers exploit asecurity vulnerability before developers can fix it.
For customers, when malware and zero day attacks
strike a printer, Memory Shield can identify the
exploit and initiate automatic recovery without theneed for intervention. This reduces the potential“blast radius” of an attack.

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Impact Report180 hp.com/sustainableimpact• HP Connection Inspector monitors outbound printernetwork connections, detects any anomalous
behavior, and initiates a self-healing recovery. For
example, if an abnormal quantity of domain nameservice packets are leaving the printer—indicating an
attacker is attempting command and control to gain
access to company data—these events are captured
and can be analyzed using existing security incident
and event management tools, providing customers
with visibility into printer-specific threat activity.
As an added layer of print security, Original HP officeprint cartridges contain tamper-resistant, proprietary
firmware that helps prevent modification from third
parties after production and helps reduce the risk ofmalicious code entering the cartridge chip.
In addition to standard penetration and vulnerability
testing, in 2018, HP established the print industry’s first
Printer Bug Bounty program. This initiative engages
global white hat security researchers—individuals
who use hacking skills to ethically identify security
vulnerabilities—to consistently seek out any firmware,
device, and network communication bugs andvulnerabilities of HP devices in advance of launch.
Risk and compliance management are vital forbusiness continuity. HP Security Manager10 is theindustry’s only comprehensive policy-based printersecurity compliance tool. It is used to customize anddeploy security policies and manage, assess, andremediate device configuration settings of HP printerfleets. Critical for zero trust implementation andsecurity compliance is HP Security Manager’s ability
to apply device certificates while also assessing
firmware vulnerability across the entire fleet from asingle easy-to-deploy server-based tool.

Professional security services
HP Professional Security Advisory Services combines
credentialed security experts and trained print
and PC specialists to deliver a number of services.
These include assessing the security posture ofcustomers’ unique print and endpoint environments,
ensuring effective global print and PC security policy

and governance strategies, addressing compliancerequirements, developing and implementing plans,
providing ongoing management, and proactively
identifying gaps in defenses. These services reduce
the need for security and IT teams to plan, implement,
and maintain effective global security across theirprint infrastructure.
Learn more about HP Wolf Security solutions.

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

PublicpolicyGovernments worldwide are enacting
policy measures to tackle criticalissues such as changes in geopolitical
dynamics, supply chain resilience,
responsible and ethical AI, andenvironmental and social challenges.
HP seeks to partner with governments onthese issues to contribute positively incommunities around the world.
HP public policy advocacy engagements
are aligned with our business interests.
We advocate for measures that createbusiness opportunities, allow operational
flexibility, reduce risk, and promotesustainability aligned with HP’s values
focusing on climate action, human rights,
and digital equity.

Policy priorities
Our global Government Affairs and Public Policy Team leads ourengagement with policymakers, regulators, trade associations,and peer companies to advance public policies aligned with HP’sinterests and values.

Our priorities include:

Ensuring market access and enabling supply chain resilience

Preserving competitive tax structures and economic
investment incentives

Creating digital trust through robust and interoperable datagovernance efforts that preserve open data flows

Advancing policies that align skills with jobs and promote adiverse and inclusive workforce

Supporting increased opportunities to expand digital equity

In this section

2023
181

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Impact Report

hp.com/sustainableimpact

Policy priorities
Political engagement

Promoting sound sustainability policies that support circular
economy and energy-efficiency practices

PUBLIC POLICY | POLITICAL ENGAGEMENT

Political engagement
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly

We conduct all political engagements in atransparent, legal, and ethical manner and inaccordance with Integrity at HP.
In 2021, HP and the HP Employee Political Action
Committee (PAC) ceased supporting candidates
for elected office (and the HP PAC was dissolved).
HP does not make political contributions either withinor outside the United States.

Privacy

We also make public our lobbying expenditures andmembership in U.S. trade associations. HP files
quarterly reports as required by U.S. law, available at
the Clerk of the House website. For the EU, HP files
annual reports with the Transparency Register. HP did
not make any in-kind donations in 2023.
In 2023, for the sixth year in a row, we earned a perfectscore and tied for first place overall among S&P 500
companies in the CPA-Zicklin Index of Corporate
Political Disclosure and Accountability.

Public policy
Product safety
Appendix

Political contributions and lobbying expenditures
(US$)
2021

2022

2023

2,140,000

2,670,000

3,430,000

HP lobbying expenditures
Total U.S. federal lobbying expenditures (reported quarterly under the
Lobbying Disclosure Act)

2023

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Impact Report

182 hp.com/sustainableimpact

Product safety
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

We are committed to providing productsthat are safe for their intended use andthat comply with applicable government
regulations.
All HP-branded electrical products
undergo evaluations and testing to ensurethat they meet our safety standards,
consistent with HP’s Safe & Legal Productrequirements, which outline relevantinternal and international safety standard
requirements (e.g., the UL/EN/IEC 62368-1
safety standard). We continually evaluate
our products to identify and implement
opportunities for ongoing improvement.

We share extensive product safety
information online to support customers’
informed purchasing decisions.
View Declarations of Conformity for
EU and UK requirements, as well as
certifications for other locations. Contact
the HP Sustainability and ComplianceCenter regarding declarations forother countries.
Safety data sheets are available for
HP formulated products, including inks,
toners, batteries, and 3D printing materials
and fusing and detailing agents. The
information includes physical, chemical,
and toxicological properties, regulatory
details, and recommendations for safe
handling. Many HP products also qualify
for eco labels and other certifications
that cover health and safety as well as
environmental aspects.

Safety across HP printing
Home and officeprinting solutions
Original HP Toner and Ink Cartridges are designed
and tested with indoor air quality in mind.
HP voluntarily designs and tests its printing
systems11 to meet Blue Angel and EPEAT® indoor air
quality emission standards.

In 2023, HP commissioned the Fraunhofer Institute’s
Wilhem-Klauditz-Institut (WKI) to perform studies
that tested the emission rates of volatile organic
compounds. The WKI examined 42 non-HP tonercartridges sold as alternatives for popular HP printers.
These tests were carried out in compliance with BlueAngel DE-UZ 219, and conducted on cartridges soldin North America, Latin America, and EMA and APJ
regions. The study found that 83% of non-HP tonercartridges failed Blue Angel emission criteria and may
therefore contribute to poor indoor air quality.12

Total volatile organic compound emissions from non-HP cartridges tested*(percentage emissions above or below the Blue Angel limit)
200%

150%

100%

50%

0

-50%

Non-HP brands tested
-100%

2023

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Impact Report

183 hp.com/sustainableimpact

In this section
Safety across HP printing* Results from WKI study: 2023 WKI emissions-testing study, commissioned by HP, in compliance with Blue Angel protocol DE-UZ 219: 42
non-HP (31 imitation and 11 remanufactured) toner cartridges sold as alternatives for the HP LaserJet Pro M404dn and M405dw in North
America, Latin America, EMEA, and APJ regions.

PRODUCT SAFETY | SAFETY ACROSS HP PRINTING

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Operating responsibly
Privacy
Public policy
Product safety
Appendix

Large format printing

Industrial print

The water-based formulation of HP Latex Inks provides
a more comfortable and welcoming print-production
environment without trading off performance.

We incorporate relevant food-contact material
regulations, industry guidance, and brand requirements
into our formulation qualification process.

HP Latex Inks consist of up to 65% water and aredesigned to avoid the hazards associated withalternative inks. They contain zero hazardous air
pollutants,13 are nonflammable and noncombustible,14
do not release ozone, and avoid problematic reactive
monomer chemistry.15

This supports a variety of food packaging–printing
solutions offered by our Indigo, PageWide Industrial,
and Specialty Printing Systems technologies.
Whenever possible, HP strives to formulate withchemicals previously evaluated and deemed suitablefor use in food packaging–printing applications.

For our textile-printing solutions, which include
HP Stitch printers, HP conducts a hazard andregulatory assessment for each substance in the
ink formulation to determine its suitability for theapplication. We also obtain the ECO PASSPORT by
OEKO-TEX®, an independent safety certification forchemicals and colorants used in the manufacturing of
textiles, which supports customers who wish to obtain
the OEKO-TEX STANDARD 100 certification for their
textile products.
See Product certifications and other information.

2023

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Impact Report

184 hp.com/sustainableimpact

3D printing
For our 3D-printing solutions, we conduct a hazard
and regulatory assessment for each substancein the fusing and detailing agent formulations
to meet worldwide regulatory requirements
and to address a broad range of health andenvironmental considerations.
To help meet customers’ sustainability requirements,
we also review formulations against restricted
substances lists as required by individual customers.
HP 3D printing materials HP PA 11, HP PA 12, HP PA
12 GB, HP CB PA 12, HP PA 12 White, HP PP enabled
by BASF, and HP TPA enabled by Evonik, as well as
the corresponding HP 3D 600/700/710 and HP 3D
710R/710W Fusing and Detailing Agents, have beentested for regulated heavy metals, phthalates, andbisphenol A.

HP employees volunteer ata site in San Juan Cosala
on Lake Chapala near
Guadalajara, Mexico.

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

2023

HP Sustainable
Impact Report

185 hp.com/sustainableimpact

AppendixAbout this report
Introduction
Sustainable Impact
Climate Action
Human Rights

Since 2001, HP has provided in-depth information on
its social and environmental progress to stakeholders,
including customers, industry analysts, investors,
employees, and others.

• The performance data in this report covers 100% ofHP’s global business operations and/or revenue, asof HP’s most recently completed fiscal year, unlessstated otherwise.

To determine report contents, we consider:• Most metrics in the report have been rounded to aid
readability. In some cases, segments do not add up
to the total due to rounding.

Integrity• Our environmental, social, and governance (ESG)
materiality assessment

Appendix• Input from external stakeholders

Digital Equity and Philanthropy

About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes• Broader sustainability context and trends• External standards and frameworks such as the
Global Reporting Initiative (GRI) Sustainability
Reporting Standards, the UN Global Compact,
the UN Sustainable Development Goals, theSustainability Accounting Standards Board
Hardware Sustainability Accounting Standard,and CDPThroughout this report, we have included links
to stories about HP’s innovations and impact. In
addition to our Sustainable Impact Report, we share
information on our programs and progress on our
Sustainable Impact website.

Reporting scope and measures• This report covers HP’s Sustainable Impact policies,
programs, and goals. It includes HP’s performancedata through FY23 (which ended October 31, 2023),
unless stated otherwise.
• HP assumes no obligation to update this report after
its publication.

2023

HP Sustainable
Impact Report

186 hp.com/sustainableimpact• ESG metrics in this report do not include Apogee
and Simpress, independent subsidiaries of HP,
unless otherwise stated.

• All references to years are to HP’s fiscal year,
which ends October 31 of the year noted, unlessstated otherwise.
• “Tonnes” refers to metric tons.

Metrics and goals
The metrics in this report are HP data, unless statedotherwise. Collecting data from more than 100 sites
globally and from our supply chain is complex, and theprocess can vary by issue, business unit, function, andgeography. As a result, company-wide metrics canbe difficult to define and implement. We continue tostandardize our measurement systems and metrics.
Assumptions are utilized when estimating Scope
3 GHG emissions, product energy consumption
and resulting GHG emissions, the percentage of
HP products that are recycled, and other metrics.
Where appropriate, we provide context for datato help readers understand limitations and draw
appropriate conclusions.
Forward-looking content reflects approaches,goals, and priorities established by HP. These
were set in consultation with internal, and in somecases external, stakeholders, and consider leading
corporate practices.

Feedback
Your comments and suggestions are important
to us. Please provide any feedback on thisreport, our performance, or our website byemailing sustainability@hp.com.

External verification
Assurance demonstrates our commitment that
information in this report describes our performanceaccurately and completely.
In 2023, HP engaged Ernst & Young LLP (EY) to perform
an independent review of selected key performanceindicators in our 2023 HP Sustainable Impact Report.
This process was conducted in accordance withattestation standards established by the American
Institute of Certified Public Accountants.
For a full listing of the indicators within the scope of
EY’s review, please see the Independent accountants’review report.

Forward-looking statements
This document contains forward-looking statements
based on current expectations and assumptions
that involve risks and uncertainties. If the risks or
uncertainties ever materialize or the assumptions
prove incorrect, they could affect the business andresults of operations of HP Inc. and its consolidated
subsidiaries (“HP”), which may differ materially fromthose expressed or implied by such forward-looking
statements and assumptions. All statements otherthan statements of historical fact are statementsthat could be deemed forward-looking statements,
including, but not limited to, any statements regarding
the impact of the COVID-19 pandemic; projectionsof net revenue, margins, expenses, effective tax

rates, net earnings, net earnings per share, cash
flows, benefit plan funding, deferred taxes, share
repurchases, foreign currency exchange rates, orother financial items; any projections of the amount,
timing, or impact of cost savings or restructuring andother charges, planned structural cost reductions,and productivity initiatives; any statements of theplans, strategies, and objectives of management for
future operations, including, but not limited to, ourbusiness model and transformation, our sustainability
goals, our go-to-market strategy, the execution of
restructuring plans, and any resulting cost savings(including the FY23 plan), net revenue or profitability
improvements, or other financial impacts; anystatements concerning the expected development,
demand, performance, market share, or competitive
performance relating to products or services; anystatements concerning potential supply constraints,
component shortages, manufacturing disruptions,or logistics challenges; any statements regarding
current or future macroeconomic trends or eventsand the impact of those trends and events on HP and
its financial performance; any statements regarding
pending investigations, claims, disputes, or otherlitigation matters; any statements of expectation
or belief as to the timing and expected benefits ofacquisitions and other business combination andinvestment transactions (including the acquisitionof Plantronics, Inc.); statements relating to future
progress toward, and achievement of, HP’s ESG
goals set forth in this document, including future net
GHG emissions; and any statements of assumptions
underlying any of the foregoing. Forward-looking
statements can also generally be identified by words
such as “future,” “anticipates,” “believes,” “estimates,”“expects,” “intends,” “plans,” “predicts,” “projects,”“will,” “would,” “could,” “can,” “may,” and similar terms.
Risks, uncertainties, and assumptions that could

APPENDIX | ABOUT THIS REPORT

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

2023
187

HP Sustainable
Impact Report

hp.com/sustainableimpact

affect our business and results of operations include
factors relating to the impact of macroeconomic andgeopolitical trends, changes, and events, including theRussian invasion of Ukraine, tension across the Taiwan
Strait, the Israel–Hamas conflict, other hostilities in the
Middle East and the regional and global ramificationsof these events; volatility in global capital markets andforeign currency, increases in benchmark interest
rates, the effects of inflation, and instability of financial
institutions; risks associated with HP’s international
operations; the effects of global pandemics, such as
COVID-19, or other public health crises; the execution
and performance of contracts by HP and its suppliers,
customers, clients, and partners, including logisticalchallenges with respect to such execution andperformance; changes in estimates and assumptions
HP makes in connection with the preparation of
its financial statements; the need to manage (andreliance on) third-party suppliers, including withrespect to supply constraints and component
shortages, and the need to manage HP’s global,
multi-tier distribution network and potential misuse ofpricing programs by HP’s channel partners, adapt to
new or changing marketplaces, and effectively deliver
HP’s services; HP’s ability to execute on its strategicplans, including the previously announced initiatives,
business model changes, and transformation;
execution of planned structural cost reductions
and productivity initiatives; HP’s ability to complete
any contemplated share repurchases, other capital
return programs, or other strategic transactions; thecompetitive pressures faced by HP’s businesses;
successfully innovating, developing, and executing
HP’s go-to-market strategy, including online,
omnichannel, and contractual sales, in an evolving

distribution, reseller, and customer landscape; thedevelopment and transition of new products andservices and the enhancement of existing products
and services to meet evolving customer needs andrespond to emerging technological trends, including
artificial intelligence; successfully competing andmaintaining the value proposition of HP’s products,
including supplies and services; challenges to HP’sability to accurately forecast inventories, demand,and pricing, which may be due to HP’s multi-tiered
channel, sales of HP’s products to unauthorized
resellers or unauthorized resale of HP’s products,
or our uneven sales cycle; integration and otherrisks associated with business combinationand investment transactions; the results of ourrestructuring plans (including the FY23 plan), including
estimates and assumptions related to the cost(including any possible disruption of HP’s business)and the anticipated benefits of our restructuring
plans; the protection of HP’s intellectual property
assets, including intellectual property licensed
from third parties; the hiring and retention of key
employees; disruptions in operations from systemsecurity risks, data protection breaches, cyberattacks,
extreme weather conditions or other effects ofclimate change, and other natural or manmade
disasters or catastrophic events; the impact ofchanges to federal, state, local, and foreign laws andregulations, including environmental regulations
and tax laws; our aspirations related to ESG matters;
potential impacts, liabilities, and costs from pendingor potential investigations, claims, and disputes; ouruse of artificial intelligence; the effectiveness of ourinternal control over financial reporting; and otherrisks that are described herein, as well as the risks

discussed in Item 1A “Risk Factors” of Part I in our
Annual Report on Form 10-K for the fiscal year ended
October 31, 2023 and that are otherwise described or
updated from time to time in HP’s other filings with the
U.S. Securities and Exchange Commission (SEC). HP’s
FY23 plan includes HP’s efforts to take advantage of
future growth opportunities, including but not limited
to investments to drive growth, investments in ourpeople, improving product mix, driving structural costsavings, and other productivity measures. Structural
cost savings represent gross reductions in costs
driven by operational efficiency, digital transformation,and portfolio optimization. These initiatives
include but are not limited to workforce reductions,platform simplification, programs consolidation,and productivity measures undertaken by HP, which
HP expects to be sustainable in the longer term. These
structural cost savings are net of any new recurringcosts resulting from these initiatives and exclude
one-time investments to generate such savings.
HP’s expectations on the longer-term sustainability ofsuch structural cost savings are based on its current
business operations and market dynamics, and could
be significantly impacted by various factors, including
but not limited to HP’s evolving business models,
future investment decisions, the market environment,
and the technology landscape.
As in prior periods, the financial information set forthin this document, including any tax-related items,
reflects estimates based on information available
at the time of preparation of this document. While
HP believes these estimates to be reasonable,
these amounts could differ materially from reported
amounts in HP’s Quarterly Reports on Form 10-Q for
the fiscal quarters ending April 30, 2024 and July 31,

2024, Annual Report on Form 10-K for the fiscal year
ending October 31, 2024, and HP’s other filings with
the SEC. The forward-looking statements in thisdocument are made as of the date of this documentand HP assumes no obligation, and does not intend, toupdate these forward-looking statements.
Throughout this report, we use the definitionof “materiality” from concepts borrowed frominternational standards and regulatory frameworks,
which is different from the term as it has been definedby or construed in accordance with the securities
laws or any other laws of the United States or any
other jurisdiction, or as used in the context of our
financial statements and financial reporting or ourreports filed with the U.S. Securities and Exchange
Commission (SEC). Topics identified as ESG material
for the purpose of this report should not be construed
as being material for SEC or other reporting purposes,
financial or otherwise. In addition, historical, current,
and forward-looking sustainability-related statements
may be based on standards for measuring progressthat are still developing, internal controls andprocesses that continue to evolve, and assumptions
that are subject to change in the future.
HP’s Investor Relations website at investor.hp.com
contains a significant amount of information about
HP, including financial and other information forinvestors. HP encourages investors to visit its website
from time to time, as information is updated and new
information is posted. The content of HP’s website is
not incorporated by reference into this document orin any other report or document HP files with the SEC,
and any references to HP’s website are intended to beinactive textual references only.

Policies and standards
Climate Action

Human Rights

Integrity

Climate Action Policy Position

Contingent Worker Code of Conduct

Anti-Corruption Policy

Environmental, Health and Safety Policy

Global Non-Discrimination Policy

Corporate Governance Guidelines

Harassment-Free Work Environment Policy

Global Business Amenities Policy

Digital Equity and Philanthropy

Export of Electronic Waste to Developing
Countries Policy

Human Rights Policy

Global Charitable Contributions Policy

Integrity

General Specification for the Environment

Open Door Policy

Integrity at HP

Appendix

Hardware Recycling Standard

Student and Dispatch Worker Standard for Supplier
Facilities in the People’s Republic of China (PRC)

Partner Code of Conduct

Introduction
Sustainable Impact
Climate Action
Human Rights

About this report
Policies and standards

Hardware Reuse Standard

Independent accountants’review report

Reuse and Recycling Policy for Used
Hardware Product

United Nations Sustainable
Development Goals index

Materials and Chemical Management Policy

Sustainability AccountingStandards Board index

Supplier Code of Conduct

GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

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Impact Report

188 hp.com/sustainableimpact

Supply Chain Social and Environmental
Responsibility Policy
Sustainable Paper and Wood Policy

Supplier Code of Conduct
Supply Chain Foreign Migrant Worker Standard
Supply Chain Social and Environmental
Responsibility Policy

Privacy Statement
U.S. Public Sector Code of Conduct

Independent accountants’ review report
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

2023

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Impact Report

189 hp.com/sustainableimpact

To the Stockholders and theBoard of Directors of HP Inc.
We have reviewed HP Inc.’s (“HP”) accompanying
schedules of select sustainability information (the“Subject Matter”) included in Appendix A and aspresented in HP’s 2023 Sustainable Impact Reportfor the year ended October 31, 2023 in accordancewith the criteria also set forth in Appendix A (the“Criteria”). HP’s management is responsible for the
Subject Matter in accordance with the Criteria.
Our responsibility is to express a conclusion on the
Subject Matter based on our review.
Our review was conducted in accordance withattestation standards established by the American
Institute of Certified Public Accountants (“AICPA”)
AT-C section 105, Concepts Common to All Attestation
Engagements, and AT-C section 210, Review
Engagements. Those standards require that we planand perform our review to obtain limited assurance
about whether any material modifications should
be made to the Subject Matter in order for it to bein accordance with the Criteria. The procedures
performed in a review vary in nature and timingfrom and are substantially less in extent than, an
examination, the objective of which is to obtainreasonable assurance about whether the Subject
Matter is in accordance with the Criteria, in all material
respects, in order to express an opinion. Accordingly,
we do not express such an opinion. Because of
the limited nature of the engagement, the level ofassurance obtained in a review is substantially lower
than the assurance that would have been obtained

had an examination been performed. As such, a review
does not provide assurance that we became awareof all significant matters that would be disclosed in
an examination. We believe that the review evidence
obtained is sufficient and appropriate to provide a
reasonable basis for our conclusion.
We are required to be independent of HP Inc. and tomeet our other ethical responsibilities, in accordancewith the relevant ethical requirements related to ourreview engagement. Additionally, we have compliedwith the other ethical requirements set forth in
the Code of Professional Conduct and applied theStatements on Quality Control Standards establishedby the AICPA.
The procedures we performed were based on
our professional judgment. Our review consisted
principally of applying analytical procedures,making inquiries of persons responsible for the
Subject Matter, obtaining an understanding of thedata management systems and processes used togenerate, aggregate and report the Subject Matterand performing such other procedures as we
considered necessary in the circumstances.
As described in Appendix A, the Subject Matter issubject to measurement uncertainties resulting fromlimitations inherent in the nature and the methods
used for determining such data. The selection ofdifferent but acceptable measurement techniques
can result in materially different measurements. The
precision of different measurement techniques may
also vary.

Furthermore, Scope 3 emissions are calculated
based on a significant number of estimations andmanagement assumptions due to the inherent natureof the Greenhouse Gas Protocol Corporate Value
Chain (Scope 3) Accounting and Reporting Standard
as well as the Technical Guidance for Calculating
Scope 3 Emissions criteria.
The information included in HP’s 2023 Sustainable
Impact Report, other than the Subject Matter, has
not been subjected to the procedures applied in ourreview and, accordingly, we express no conclusion
on it.
Based on our review, we are not aware of any
material modifications that should be made to theaccompanying schedules of select sustainability
indicators for the year ended October 31, 2023, inorder for the schedules to be in accordance with
the Criteria.

April 22, 2024

Ernst & Young LLP
303 Almaden Boulevard
San Jose, CA 95110
United States of America
Tel:+1 408 947 5500

APPENDIX | INDEPENDENT ACCOUNTANTS’ REVIEW REPORTAppendix A – HP Inc. Schedules of Select Sustainability Information
Schedule of Select Environmental Metrics for the year ended October 31, 2023
Indicator name
Introduction

Scope

Unit of measure

Reported value

Criteria

Scope 1 greenhouse gas (“GHG”) emissions

GlobalTonnes ofcarbon dioxide
equivalents(tCO2e)52,100World Resources Institute (“WRI”) / World Business Council for Sustainable Development’s (“WBCSD”) The Greenhouse Gas(“GHG”) Protocol: A Corporate Accounting and Reporting Standard as amended by the GHG Protocol Scope 2 Guidance,
Global Reporting Initiative (“GRI”) Standard 305-1 Direct (Scope 1) Emissions and HP Inc.’s (“HP”) Carbon Accounting Manual2

Scope 2 GHG emissions (location-based-method)1

GlobaltCO2e

193,300

Scope 2 GHG emissions (market-based-method)1

GlobaltCO2e94,300WRI/WBCSD’s The GHG Protocol: A Corporate Accounting and Reporting Standard as amended by the GHG Protocol Scope 2
Guidance, GRI Standard 305-2 Energy Indirect (Scope 2) GHG Emissions and HP’s Carbon Accounting Manual2

Scope 3 GHG emissions1, 3 – Total

GlobaltCO2e

1

Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy

19,618,000

Integrity

Scope 3 GHG emissions1 – Category 1 – Purchased Goods and Services

11,856,000

Appendix

Scope 3 GHG emissions1 – Category 2 – Capital Goods

29,000

About this report

Scope 3 GHG emissions1 – Category 3 – Fuel and Energy-Related Activities

53,000

Policies and standards

Scope 3 GHG emissions1 – Category 4 & 9 – Upstream/Downstream
Transportation & Distribution

542,000

Scope 3 GHG emissions1 – Category 5 – Waste Generated in Operations

1,000

Scope 3 GHG emissions1 – Category 6 – Business Travel

32,000

Scope 3 GHG emissions1 – Category 7 – Employee Commuting

97,000

Sustainability AccountingStandards Board index

Scope 3 GHG emissions – Category 11 – Use of Sold Products

6,656,000

Scope 3 GHG emissions1 – Category 12 – End-Of-Life Treatment of Sold Products

323,000

GRI index

Scope 3 GHG emissions1 – Category 13 – Downstream Leased Assets

29,000

United Nations Guiding
Principles Reporting
Framework index

Scope 3 GHG emissions1 – Category 15 – Investments
Direct energy use in operations (corresponding to Scope 1 emissions)Endnotes

Independent accountants’review report
United Nations Sustainable
Development Goals index

1

2
3

4
5

2023

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Impact Report

190 hp.com/sustainableimpact

De minimis4
Global6MWh230,047

Total direct energy consumption as defined within and by HP management definitions disclosed in the 2023 Sustainable Impact
Report. Significant contextual information necessary to understand how the data has been compiled have been disclosed.

Indirect energy use (corresponding to Scope 2 emissions)7

GlobalMWh6

499,785

Total indirect energy consumption as defined within and by HP management definitions disclosed in the 2023 Sustainable Impact
Report. Significant contextual information necessary to understand how the data has been compiled have been disclosed.

Voluntary purchases of renewable energy8

GlobalMWh6

290,610

Total energy consumption within the organization from renewable sources as defined within and by HP management
definitions disclosed in the 2023 Sustainable Impact Report. Significant contextual information necessary to understand how
the data has been compiled have been disclosed.

Direct water withdrawal9

Global

Cubic meters10

2,235,000

Total water withdrawal presented as the total of surface water, ground water and third-party water as defined within and by
HP management definitions disclosed in the 2023 Sustainable Impact Report. Significant contextual information necessary
to understand how the data have been compiled have been disclosed11.

5

1

6
7

WRI/WBCSD’s The GHG Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard, WRI/WBCSD’s The
GHG Protocol Technical Guidance for Calculating Scope 3 Emissions, GRI Standard 305-3 Other Indirect (Scope 3) GHG
Emissions and HP’s Carbon Accounting Manual2

Where possible, based on HP Inc.’s reporting timeline and requirements, HP Inc. uses the most up to date emission factors available at the timeof its reporting. Refer to the Carbon Accounting Manual for additional detail on factors used.
Historical HP Carbon Accounting Manual and Water Accounting Manual are available here.
Scope 3 GHG emissions includes the following categories: Category 1 Purchased goods and services, Category 2 Capital goods, Category 3
Fuel- and energy-related activities not included in Scope 1 or Scope 2, Category 4 and 9 Transportation and distribution, Category 5 Waste
generated in operations, Category 6 Business travel, Category 7 Employee commuting, Category 11 Use of sold products, Category 12 End-oflife treatment of sold products, Category 13 Downstream Leased Assets and Category 15 Investments.
De minimis values are less than 0.25% of total Scope 3 emissions. Refer to HP’s Carbon Accounting Manual for further detail.
Direct energy use refers to direct energy consumption in operations or facilities within HP’s operational control, including natural gas,
renewable energy generated on-site, diesel/oil/gas/Liquified Petroleum Gas, and transportation fleet, including vehicles and air, similar to the
Scope 1 emissions boundary. Refrigerants and perfluorinated compounds are not applicable to the calculation of direct energy use, although
they are included in the Scope 1 GHG emissions boundary.
Note that 1 MWh equates to 3,600 megajoules.
Indirect energy includes purchased electricity and steam consumed within operations or facilities within HP’s operational control and does
not include renewable energy purchases.

8

Voluntary purchases of renewable energy include the purchase of unbundled renewable energy credits (RECs), participation in utility green
power programs and renewable energy contracted through energy providers.
9 Direct water withdrawal for HP operations includes water withdrawn for use in operations or facilities within HP’s operational control andincludes: 2,000 cubic meters of captured rain water (classified as surface water); 1,000 cubic meters of well water (classified as ground water);and 2,232,000 cubic meters of municipal water and NeWater, which is wastewater sourced from another organization (both of which areclassified as third-party water). Note that sewage treatment plant (STP) water is not included within the scope of water withdrawal. Seawaterand produced water are not applicable to HP. De-watering wells are present at HP’s Corvallis, OR site to manage water tables for structural
purposes by withdrawing naturally occurring groundwater and repurpose for irrigation or to return to local surface bodies of water throughstorm drains. Groundwater withdrawn through de-watering wells at the site is excluded from the water withdrawal amount reported due to thelack of data available to measure or estimate. Note that the groundwater is considered non-potable water.
10 Note that 1 cubic meter of water equates to 0.001 megaliters.
11 Relevant definitions, related reporting period, organizational boundaries, standards, data collection, and calculation methodologies areavailable in the Water Accounting Manual at https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c08963338.

APPENDIX | INDEPENDENT ACCOUNTANTS’ REVIEW REPORT

Schedule of Supply Chain Audits, Assessments and Findings for the year ended October 31, 2023

Introduction
Sustainable Impact
Climate Action
Human Rights

Indicator name

Scope

Reported value

Criteria

Supplier audits and assessmentscompleted, including percentage
Responsible Business Alliance(RBA) Validated Assessment
Program (VAP) audits

GlobalIn 2023, we completed 360 audits of production, nonproduction,and product transportation suppliers, and 16 otherassessments of production suppliers. During the year, 86%of production supplier audits were third-party certified RBA
VAP audits.

Production suppliers provide materials and components for product manufacturing and also assemble HP products. Product transportation
suppliers provide services for the shipping and delivery of HP products. Nonproduction suppliers provide goods and services that do not go into
the production of HP products (such as staffing, telecommunications, and travel).

Digital Equity and Philanthropy
Integrity
Appendix

Other assessments include health and safety assessments, onboarding assessments, vulnerable worker group (student and foreign worker)
assessments, Key Performance Indicator (KPI) validation assessments, and priority screening assessments.

About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

2023
191

HP Sustainable
Impact Report

hp.com/sustainableimpact

Audits of production suppliers, product transportation suppliers, suppliers supporting HP manufacturing, and HP manufacturing sites follow
the RBA Code of Conduct Audit Protocol 7.0, 7.0.1, 7.1.1, or 7.1.2. Initial Audits that started after September 2021 used RBA Protocol 7.0.1 and Initial
Audits that started after July 2023 used RBA Protocol 7.1.2. HP also participates in the RBA VAP, which uses independent external auditors toaudit suppliers’ social and environmental responsibility performance against HP Supplier Code of Conduct requirements. The number of audits
reported includes those that begin during the reporting year and for which the audit report is received by February 15th of the subsequent year
(e.g., received by February 15, 2024 for reports conducted during FY23). Audit reports received after this date are included in the following year’s
reported value.

Production supplier audit finding
rate for major nonconformancesand priority findings

Global

171 initial audits and full re-audits of production suppliers
conducted in 2023 identified 16 immediate priority findings,
equivalent to 0.1 per audit on average, and 821 othernonconformances12, equivalent to 4.8 per audit on average.

Immediate priority findings are the most serious type of supplier nonconformance and require immediate action. These would include any
priority nonconformances (as defined by the RBA VAP) identified related to the following topics: child labor, forced labor, severe forms of
discrimination, health and safety issues posing immediate danger to life or risk of serious injury, perceived violation of environmental laws posing
serious and immediate harm to the community, and falsified pay slips.
Other nonconformances include all other priority nonconformances and all major nonconformances as defined by the RBA VAP.

Note: Non-financial information is subject to measurement uncertainties resulting from limitations inherent in the nature and the methods used for determining such data.
The selection of different but acceptable measurement techniques can result in materially different measurements. The precision of different measurement techniques may also vary.
12 Other priority nonconformances and major nonconformances represent 3.3% and 96.7% of other nonconformances, respectively.

United Nations Sustainable Development Goals index
Introduction
Sustainable Impact
Climate Action
Human Rights

At HP, we support the UN 2030 Sustainable Development Goals (SDGs) and recognize the importance of contributing to a more sustainable future.
We have existing programs that contribute to the progress of 16 of the 17 goals, and continue to drive innovations that help achieve them. We aim toenable our stakeholders and partners to contribute toward more equitable, inclusive, and sustainable development. We have taken this reportinga step further by reporting against the SDG Ambition Benchmarks developed by the UN Global Compact. These benchmarks allow HP to further
demonstrate how HP aligns actions to the SDGs.

Digital Equity and Philanthropy
Integrity

Goal 1: End poverty in all its forms everywhere

AppendixHP’s actions:
Education; Community giving and volunteerism

About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

Goal 2: End hunger, achieve food security
and improved nutrition and promotesustainable agriculture
HP’s actions:No major programs at this time.
Goal 3: Ensure healthy lives and promote wellbeing for all at all ages
HP’s actions:
Process chemicals; Our employees: Healthand safety; Our employees: Wellbeing;
Product safety
Goal 4: Ensure inclusive and equitable quality
education and promote lifelong learning
opportunities for all
HP’s actions:
Education; Community giving and volunteerism
Goal 5: Achieve gender equality and empower
all women and girls
SDG Ambition Benchmark:• Gender balance across all levelsof management• Equal pay for work of equal value2023

HP Sustainable
Impact Report

192 hp.com/sustainableimpact

HP’s actions:
Employee development; Compensation andbenefits; Culture, equity, and diversity

Goal 6: Ensure availability and sustainable
management of water and sanitation for all

Goal 10: Reduce inequality within andamong countries

SDG Ambition Benchmark:• Net-positive water impact inwater-stressed basinsHP’s actions:
Supplier diversity; Our communities; Education;
Community giving and volunteerism

HP’s actions:
Water: Supply chain; Water: HP operations

Goal 11: Make cities and human settlements
inclusive, safe, resilient and sustainable

Goal 7: Ensure access to affordable, reliable,
sustainable and modern energy for all

HP’s actions:
Community giving and volunteerism

HP’s actions:
Carbon: Supply chain; Carbon: HP operations;
Carbon: Product use

Goal 12: Ensure sustainable consumption andproduction patterns

Goal 8: Promote sustained, inclusive andsustainable economic growth, full andproductive employment and decent work for all
SDG Ambition Benchmark:• 100% of employees across the organization
earn a living wage
HP’s actions:
Supply chain workers; Supplier diversity;
Education; Community giving and volunteerism

SDG Ambition Benchmarks:• Zero waste to landfill and incineration• Zero discharge of hazardous pollutants andchemicals• 100% sustainable material inputs that are
renewable, recyclable or reusable
HP’s actions:
Waste; Circularity; Materials; Forests
Goal 13: Take urgent action to combat climatechange and its impacts

Goal 9: Build resilient infrastructure, promote
inclusive and sustainable industrialization andfoster innovation

SDG Ambition Benchmark:• Science-based emissions reduction in linewith a 1.5°C pathway

HP’s actions:
Circular design; Environmental management:
HP operations

HP’s actions:
Carbon footprint; Path to net zero by 2040;
Carbon: Supply chain; Carbon: HP operations;
Carbon: Product use

Goal 14: Conserve and sustainably use
the oceans, sea and marine resources forsustainable development
SDG Ambition Benchmark:• 100% resource recovery, with all materials
and products recovered and recycled orreused at end of use
HP’s actions:
Product reuse and recycling vendors; Recycledcontent; Ocean-bound plastics; Renewablematerials
Goal 15: Protect, restore and promotesustainable use of terrestrial ecosystems,
sustainably manage forests, combat
desertification, and halt and reverse landdegradation and halt biodiversity loss
SDG Ambition Benchmark:• Land degradation neutrality including
zero deforestation
HP’s actions:
Forests
Goal 16: Promote peaceful and inclusive
societies for sustainable development, provide
access to justice for all and build effective,
accountable and inclusive institutions at
all levels
SDG Ambition Benchmark:• Zero incidences of briberyHP’s actions:
Governance and accountability; Supply chain
workers; Operating responsibly
Goal 17: Strengthen the means of
implementation and revitalize the global
partnership for sustainable development
HP’s actions:
HP supports the UN SDGs, the UN Global
Compact, GRI, and other global efforts toadvance sustainable development.

Sustainability Accounting Standards Board index
This table contains and refers to information related to the Sustainability Accounting Standards Board (SASB) Hardware Sustainability Accounting Standard.
Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Topic

Code

Metric2023 reporting

Product Security

TC-HW-230a.1

Description of approach to identifying and addressing
data security risks in products

Product security

Employee Diversity andInclusion

TC-HW-330a.1

Product Lifecycle
Management

Percentage of gender and racial/ethnic grouprepresentation for (1) management, (2) technical staff,and (3) all other employees

Representation

TC-HW-410a.1

Percentage of products by revenue that contain IEC
62474 declarable substances

100% of HP products may contain small amounts of some chemicals on the IEC 62474 Declarable Substances List. HP is committed to meeting all legal
and regulatory requirements, and has gone beyond these requirements to proactively restrict substances of concern. Any remaining uses of substancesof concern in products are for applications that lack viable alternatives. All electronics companies still have products claiming Restriction of Hazardous
Substances Directive (RoHS) exemptions or using Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) regulation candidate
list substances when there is no viable alternative. For example, 100% of electronics products still contain some amount of lead used in specialized
applications that are allowed under RoHS exemptions. See HP’s REACH Article 33 Declarations and the Substances and Materials Requirements(HP Standard 011-01) in the HP General Specification for the Environment for more detail.

TC-HW-410a.2

Percentage of eligible products, by revenue, meeting
the requirements for EPEAT® registration or equivalent

Eco labels across our personal systems and printers portfolio

TC-HW-410a.3

Percentage of eligible products, by revenue, meeting
ENERGY STAR® criteria

Eco labels across our personal systems and printers portfolio

TC-HW-410a.4

Weight of end-of-life products and e-waste recovered,percentage recycled

Reuse

About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

Cybersecurity

Data—Our employees

RecycleData—Product repair, reuse, and recycling

Supply Chain
Management

Materials Sourcing

TC-HW-430a.1

Percentage of Tier 1 supplier facilities audited in the
RBA Validated Audit Process (VAP) or equivalent, by (a)all facilities and (b) high-risk facilities

Audit and assessment results

TC-HW-430a.2

Tier 1 suppliers’ (1) non-conformance rate with the RBA
Validated Audit Process (VAP) or equivalent, and (2)associated corrective action rate for (a) priority nonconformances and (b) other non-conformances

Audit and assessment results

Description of the management of risks associatedwith the use of critical materials

Transparency in sourcing describes our program and performance related to conflict minerals, including tantalum and tungsten, which are defined as
critical materials by the U.S. National Research Council.

TC-HW-440a.1

Reuse
RecycleVendor audits

Multi-stakeholder initiatives
SEC Conflict Minerals Report
External collaboration with Responsible Minerals Initiative
HP does not currently report on other critical materials.

2023

HP Sustainable
Impact Report

193 hp.com/sustainableimpact

Activity Metric

TC-HW-000.A

Number of units produced by product category

HP’s business performance is measured using key performance indicators different from those of the SASB Standards. These can be found disclosed inour 2023 Form 10-K, quarterly 10-Q filings, and Investor Relations webpage.

Activity Metric

TC-HW-000.B

Area of manufacturing facilities (ft2)2023 10-K (Item 2. Properties)

Activity Metric

TC-HW-000.C

Percentage of production from owned facilities

HP’s business performance is measured using key performance indicators different from those of the SASB Standards. These can be found disclosed inour 2023 Form 10-K, quarterly 10-Q filings, and Investor Relations webpage.

GRI index
This report was prepared in accordance with the GRI 2021 Sustainability Reporting Standards. This index includes links to information about relevant Disclosures.
Introduction
Sustainable Impact
Climate Action

Disclosure

Location

GRI 2: General Disclosures

Disclosure

Location

2-16 Communication of critical concerns

104, Contacting the Board

2-17 Collective knowledge of the highest governance body95, HP 2024 Proxy Statement (page 17)

2-1 Organizational details

5, HP 2023 10-K (page 5)
HP 2023 10-K (page 5)

Digital Equity and Philanthropy

2-2 Entities included in the organization’ssustainability reporting
2-3 Reporting period, frequency and contact point

186, General feedback

2-18 Evaluation of the performance of the highest
governance body12, HP 2024 Proxy Statement (page 27)

Integrity

2-4 Restatements of information

Noted in sections as appropriate.

2-19 Remuneration policies

HP 2024 Proxy Statement (pages 49–82)

2-5 External assurance

186, 189

2-20 Process to determine remuneration

HP 2024 Proxy Statement (pages 49–82)

2-6 Activities, value chain and other business relationships

70, 105, 106, 118, 189, HP 2023 10-K (page 5)

2-21 Annual total compensation ratio

HP 2024 Proxy Statement (page 78)

2-7 Employees

142

2-22 Statement on sustainable development strategy

3, 11

HP is dedicated to maintaining reliable data on our employees
and employment agreements. Presently, details on temporary
and non-guaranteed-hours employees are not available. As wemove forward, we’re looking to fill in these gaps and disclose
this information in future reports.

2-23 Policy commitments

12, 99, 173, 181, Human Rights Policy, Integrity at HP 2022

142
A portion of the organization’s work is performed by individuals
other than HP employees or other workers supervised by HP,
including workers employed or supervised by contractors.

Human Rights

Appendix
About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index

2-8 Workers who are not employees

GRI index
United Nations Guiding
Principles Reporting
Framework index

The complete count of non-employee workers underorganizational control, along with notable fluctuations in their
numbers, is presently unavailable. As part of our commitment totransparency, we aspire to incorporate this relevant information
into future reports.

Endnotes

2-9 Governance structure and composition

2023

HP Sustainable
Impact Report

194 hp.com/sustainableimpact

12, 169, 172, Governance–HP Board of Directors, Corporate
Governance Guidelines, Nominating, Governance and Social
Responsibility Committee Charter, HP 2024 Proxy Statement(page 33)

2-10 Nomination and selection of the highest
governance body

Corporate Governance Guidelines, HP 2024 Proxy Statement(page 26)

2-11 Chair of the highest governance body

Governance–HP Board of Directors, Corporate Governance
Guidelines, HP 2024 Proxy Statement (page 19)

2-12 Role of the highest governance body in overseeing themanagement of impacts

12, 88, Nominating, Governance and Social Responsibility
Committee Charter2-13 Delegation of responsibility for managing impacts

12, 88

2-14 Role of the highest governance body insustainability reporting

12, HP 2024 Proxy Statement (page 31)

2-15 Conflicts of interest

Corporate Governance Guidelines
Integrity at HP 2022

Governance–HP Board of Directors

Supply chain responsibility
2-24 Embedding policy commitments

12, 95, 188, Integrity at HP 2022

2-25 Processes to remediate negative impacts

99, 100

2-26 Mechanisms for seeking advice and raising concerns

171, HP Integrity Reporting

2-27 Compliance with laws and regulations

171
The Reporting concerns section of our report discloses thetypes of items reported to the global Integrity at HP Team orother compliance functions. Further information related to thefinancial impacts that these concerns have had is subject toconfidentiality constraints.

2-28 Membership associations

Affiliations and Memberships

2-29 Approach to stakeholder engagement

13, 16, 126

2-30 Collective bargaining agreements

Approximately 19,100 employees are represented by anindependent trade union, works council, or other employee
representative group, or covered by collective bargaining
agreements.

GRI 3: Material Topics
3-1 Process to determine material topics

13, 16
HP determined the boundary for each material issue inthis report based on input and review from executives
and content experts. These assessments considered thevalue chain phases in which the most relevant impacts andopportunities occur.

3-2 List of material topics

16, 17, 18

APPENDIX | GRI INDEX

Disclosure

Location

Disclosure

Location

Introduction

GRI 200: Economic Standard Series

301-1 Materials used by weight or volume

50–55, 83

Sustainable Impact

GRI 201: Economic Performance301-2 Recycled input materials used

50–55, 83

Climate Action

3-3 Management of material topics

301-3 Reclaimed products and their packaging materials

56–60, 83

Human Rights
Digital Equity and Philanthropy
Integrity

16, 137, 181, HP 2023 10-K (page 38), HP Fiscal 2023
Financial Outlook

201-1 Direct economic value generated and distributed

4, HP 2023 10-K (page 38)

201-2 Financial implications and other risks andopportunities due to climate change

76, HP’s CDP Climate Change response submitted in 2023*,
HP 2023 10-K (page 25)

GRI 302: Energy
3-3 Management of material topics

16, 24, 29–37, 99, 100, 189

302-1 Energy consumption within the organization

23, 81

302-2 Energy consumption outside of the organization

32–37, 80

302-3 Energy intensity

29–31, 81

302-4 Reduction of energy consumption

23, 25–31

302-5 Reductions in energy requirements of products
and services

32–37

201-3 Defined benefit plan obligations and otherretirement plans

HP 2024 Proxy Statement (page 62)

Policies and standards

201-4 Financial assistance received from government

HP 2023 10-K (page 77)

Independent accountants’review report

GRI 203: Indirect Economic Impacts**
3-3 Management of material topics

16, 137, 164, 166, 181, HP Global Charitable Contributions Policy

United Nations Sustainable
Development Goals index

GRI 303: Water and Effluents

203-1 Infrastructure investments and services supported

29, 39, 137, 164, HP LIFE, HP LIFE success stories

3-3 Management of material topics

203-2 Significant indirect economic impacts

137, 139, 163, HP Global Charitable Contributions Policy

16, 38–40, HP Water accounting manual, HP’s CDP Water
Security response submitted in 2023*

303-1 Interactions with water as a shared resource

38–40, HP Water accounting manual, HP’s CDP Water Security
response submitted in 2023*

Appendix
About this report

Sustainability AccountingStandards Board index

HP 2023 10-K (pages 36, 66)

GRI 204: Procurement Practices

GRI index

3-3 Management of material topics

16, 50, 107, 112, 113, 137

United Nations Guiding
Principles Reporting
Framework index

205-1 Operations assessed for risks related to corruption

This information is currently unavailable. We finalized ourlatest Double Materiality Assessment in February 2024, which
didn’t allow enough time to collect this information. We will belooking into disclosing more information on the topic in the nextreporting cycle.

Endnotes
GRI 205: Anti-corruption
3-3 Management of material topics

16, 90, 99, 169, 172, Anti-Corruption Policy, Integrity at HP 2022

205-1 Operations assessed for risks related to corruption

171, 172, Anti-Corruption Policy
The results of HP’s internal assessments of corruption-relatedrisks are confidential.

205-2 Communication and training about anti-corruption
policies and procedures

169, 172205-3 Confirmed incidents of corruption and actions taken

The results of HP’s internal assessments of corruption-relatedrisks are confidential.

GRI 300: Environment Standard Series
GRI 301: Materials
3-3 Management of material topics

2023

HP Sustainable
Impact Report

195 hp.com/sustainableimpact***

16, 44–55, 63–69, 118, HP Product Material Content Information,
Supply chain responsibility: Our approach, HP’s CDP Forests
response submitted in 2023*, HP Circularity accounting manualHP’s climate risk assessment and other policies have been refreshed after CDP submission in July 2023.
Although this GRI Standards topic was not determined to be material in HP’s ESG materiality assessment, we recognize that it isrelevant to some stakeholders, and we provide information about HP’s programs and performance in this area.

303-2 Management of water discharge-related impacts

38, 40, 79, HP’s CDP Water Security response submitted in 2023*

303-3 Water withdrawal

40, 79, 81, HP’s CDP Water Security response submitted in 2023*

303-4 Water discharge

HP’s CDP Water Security response submitted in 2023*

303-5 Water consumption

39, 40, 79, 81, HP’s CDP Water Security response submitted
in 2023*

GRI 304: Biodiversity
3-3 Management of material topics

16, 44–55, 63–69, 118, HP Product Material Content Information,
Supply chain responsibility: Our approach, HP’s CDP Forests
response submitted in 2023*, HP Circularity accounting manual

3-3 Management of material topics

This information is currently unavailable. We finalized ourlatest Double Materiality Assessment in February 2024, which
didn’t allow enough time to collect this information. We will belooking into disclosing more information on the topic in the nextreporting cycle.

304-1 Operational sites owned, leased, managed in, or
adjacent to, protected areas and areas of high biodiversity
value outside protected areas

61, 62, 63–69, 118, HP Product Material Content Information,
Supply chain responsibility: Our approach, HP’s CDP Forests
response submitted in 2023*, HP Circularity accounting manual

304-2 Significant impacts of activities, products andservices on biodiversity

This information is currently unavailable. We finalized ourlatest Double Materiality Assessment in February 2024, which
didn’t allow enough time to collect this information. We will belooking into disclosing more information on the topic in the nextreporting cycle.

APPENDIX | GRI INDEX

Disclosure

Location

Disclosure

GRI 304: Biodiversity

This information is currently unavailable. We finalized ourlatest Double Materiality Assessment in February 2024, which
didn’t allow enough time to collect this information. We will belooking into disclosing more information on the topic in the nextreporting cycle.

GRI 308: Supplier Environmental Assessment

GRI 300: Environment Standard Series

Introduction

304-3 Habitats protected or restored

Sustainable Impact
Climate Action
Human Rights

304-4 IUCN Red List species and national conservation list
species with habitats in areas affected by operations

Digital Equity and Philanthropy
Integrity
Appendix

This information is currently unavailable. We finalized ourlatest Double Materiality Assessment in February 2024, which
didn’t allow enough time to collect this information. We will belooking into disclosing more information on the topic in the nextreporting cycle.

Location

3-3 Management of material topics

16, 25–28, 38, 70–72, Supply chain responsibility: Our approach,
HP Supplier Code of Conduct, Supplier sustainability
requirements

308-1 New suppliers that were screened using
environmental criteria

113–116, 141

308-2 Negative environmental impacts in the supply chain
and actions taken

113–116

GRI 400: Social Standard Series

About this report

GRI 305: Emissions

Policies and standards

3-3 Management of material topics

16, 21, 23, 25–27, 99, 100, HP Carbon accounting manual

3-3 Management of material topics

16, 125, 126, 128

Independent accountants’review report305-1 Direct (Scope 1) GHG emissions

23, 29, 77–78, HP’s CDP Climate Change response submitted in
2023*, HP Carbon accounting manual

401-1 New employee hires and employee turnover

144

United Nations Sustainable
Development Goals index

305-2 Energy indirect (Scope 2) GHG emissions

23, 29, 77–78, HP’s CDP Climate Change response submitted in
2023*, HP Carbon accounting manual

401-2 Benefits provided to full-time employees that are notprovided to temporary or part-time employees

125

Sustainability AccountingStandards Board index

305-3 Other indirect (Scope 3) GHG emissions

23, 25–28, 32–37, 78, 80, HP’s CDP Climate Change response
submitted in 2023*, HP Carbon accounting manual

401-3 Parental leave

GRI index

305-4 GHG emissions intensity

United Nations Guiding
Principles Reporting
Framework index

29, 77, HP’s CDP Climate Change response submitted in 2023*,
HP Carbon accounting manual

305-5 Reduction of GHG emissions

24, 29–31, HP’s CDP Climate Change response submitted in 2023*,
HP Carbon accounting manual

305-6 Emissions of ozone-depleting substances (ODS)

29–31, 82, HP’s CDP Climate Change response submitted in
2023*, HP Carbon accounting manual

Information on the total number of employees eligible forparental leave by gender, those taking parental leave by gender,
and the total number returning to work after parental leave,
categorized by gender, is currently unavailable. Also lacking isdata on the total number of employees still employed 12 months
post–parental leave and the return-to-work and retention
rates of employees who took parental leave, segmented bygender. We aspire to incorporate this relevant information into
future reports.

Endnotes

GRI 401: Employment

GRI 306: Waste

3-3 Management of material topics

3-3 Management of material topics

16, 44–62, 74, Export of Electronic Waste to Developing
Countries Policy

306-1 Waste generation and significant wasterelated impacts

54–55, 61–62, 82, HP Statement on E-Waste & Used
Electronic Equipment306-2 Management of significant waste-related impacts

50–55, 61–62
HP employs third-party entities for the collection
and management of waste, adhering to all requisite
statutory obligations.

2023

*

16, 125

GRI 403: Occupational Health and Safety
3-3 Management of material topics

16, 73, 112, 127, 128, HP Environmental, Health and Safety Policy,
Supply chain responsibility: Our approach403-1 Occupational health and safety
management system

73

403-2 Hazard identification, risk assessment, and incident
investigation73, 112, 127, 145

306-3 Waste generated

62, 82403-3 Occupational health services

73, 127306-4 Waste diverted from disposal

56–60, 62, 82

72, HP Supplier Code of Conduct306-5 Waste directed to disposal

62, 82403-4 Worker participation, consultation, andcommunication on occupational health and safety403-5 Worker training on occupational health and safety112403-6 Promotion of worker health128403-7 Prevention and mitigation of occupational health andsafety impacts directly linked by business relationships

112

HP Sustainable
Impact Report

196 hp.com/sustainableimpact

GRI 402: Labor/Management Relations

HP’s climate risk assessment and other policies have been refreshed after CDP submission in July 2023.

APPENDIX | GRI INDEX

Disclosure

Location

Disclosure

Location

GRI 403: Occupational Health and Safety

Quantitative information on workers covered by an
occupational health and safety management system iscurrently unavailable. We are exploring ways to disclose thisdata in future reports.

405-2 Ratio of basic salary and remuneration of women
to menInformation on the ratio of the basic salary and remunerationof women to men for each employee category, by significant
locations of operation, is currently unavailable. We aim toprovide this data in future reports.

GRI 400: Social Standard Series

Introduction

403-8 Workers covered by an occupational health andsafety management system

Sustainable Impact
Climate Action

403-9 Work-related injuries

Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report403-10 Work-related ill health145

GRI 406: Non-discrimination

The types of injury HP recorded in calendar year 2023
were head/neck (13% of the total), hands/wrists (12%), lower
extremities (25%), arms/shoulders (16%), back (21%), and other(13%). Some injuries are classified using multiple injury types.
It is not practical to break down the injury data that HP reports
by employment contract (employees and contractors that HP
manages) or by gender. HP experienced zero fatalities for theyears reported (calendar years 2021–2023). HP does not reportabsentee rate.

3-3 Management of material topics

16, 90, 99, 169, Supply chain responsibility: Our approach, Human
Rights Policy, Global Harassment-Free Work Environment Policy,
Open Door Policy, Global Non-Discrimination Policy

406-1 Incidents of discrimination and corrective
actions taken

HP discloses the rates of conformance in production
supplier sites audited, as well as the data needed to calculate
the approximate number of nonconformances. Due toconfidentiality, HP does not report details regarding specificincidents of discrimination during the reporting period.

145

GRI 407: Freedom of Association and Collective Bargaining

The information related to workers who are not employees iscurrently unavailable. We aspire to incorporate this relevant
information into future reports.

United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index

GRI 404: Training and Education

GRI index

3-3 Management of material topics

16, 122–124, 126
Employees work closely with their managers to create annual
personal development goals that build on their strengths,
improve performance, and progress their careers. We trackand measure employee participation in development at
program and audience levels, with clear targets for both. We
evaluate all formal development programs through our learning
management system, and for selected programs we conduct
deeper analysis to measure improvements in employee
performance and business impact.

United Nations Guiding
Principles Reporting
Framework index
Endnotes

404-1 Average hours of training per year per employee

124404-2 Programs for upgrading employee skills andtransition assistance programs

124404-3 Percentage of employees receiving regularperformance and career development reviews

124

GRI 405: Diversity and Equal Opportunity*

2023
197

3-3 Management of material topics

16, 90, 99, 129–139, Global Harassment-Free Work Environment
Policy, Open Door Policy

405-1 Diversity of governance bodies and employees

141–143, HP Board of Directors, HP 2024 Proxy Statement(pages 15–17)

HP Sustainable
Impact Report

hp.com/sustainableimpact*

Although this GRI Standards topic was not determined to be material in HP’s ESG materiality assessment, we recognize that it isrelevant to some stakeholders, and we provide information about HP’s programs and performance in this area.

3-3 Management of material topics

16, 100, 114–117, Supply chain responsibility: Our approach,
Human Rights Policy, Open Door Policy

407-1 Operations and suppliers in which the right tofreedom of association and collective bargaining may be
at risk

114–117, 141
HP discloses the rates of conformance in production suppliersites audited, as well as the data needed to calculate theapproximate number of nonconformances. We require suppliers
to train workers to understand their rights concerning collective
bargaining, and to allow workers to associate freely without fearof discrimination, reprisal, intimidation, or harassment.

GRI 408: Child Labor
3-3 Management of material topics

16, 90, 99, 105, 111, Supply chain responsibility: Our approach,
HP Modern Slavery Transparency Statement, Human
Rights Policy

408-1 Operations and suppliers at significant risk forincidents of child labor99, 100, 114–117, 141, 153, 154, HP Modern Slavery
Transparency Statement
One hundred percent of our suppliers were in conformancewith the “risk of child labor” provision of the Supplier Code of
Conduct in 2023.
Ninety-eight percent of our suppliers were in conformance withthe young worker protection management systems in 2023.
HP discloses the rates of conformance in production suppliersites audited, as well as the data needed to calculate theapproximate number of nonconformances. To support rights
in this area, HP has controls to meet student and young worker
requirements. In China, no more than 20% of the direct laborsupporting the manufacturing of HP products, packaging, parts,
components, subassemblies, and materials at any given facility
should consist of student workers at any point in time. We track
performance in this area through our KPI Program and student
worker assessments.

APPENDIX | GRI INDEX

Disclosure

GRI 400: Social Standard Series

Introduction

Location

GRI 409: Forced or Compulsory Labor

Sustainable Impact

3-3 Management of material topics

16, 90, 99, 100, 105, 111, Supply chain responsibility: Our approach,
HP Modern Slavery Transparency Statement, Human
Rights Policy

Climate Action
Human Rights
Digital Equity and Philanthropy409-1 Operations and suppliers at significant risk forincidents of forced or compulsory labor

Integrity
Appendix

111, 114–117, 141
HP discloses the rates of conformance in production suppliersites audited, as well as the data needed to calculate theapproximate number of nonconformances.

GRI 413: Local Communities

About this report

3-3 Management of material topics

16, 139, 150–157, 163–167, HP Global Charitable
Contributions Policy

Independent accountants’review report413-1 Operations with local community engagement,
impact assessments, and development programs

106, 139, 150–167

United Nations Sustainable
Development Goals index

413-2 Operations with significant actual and potential
negative impacts on local communities

70–72, 118–121

Policies and standards

Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index

GRI 415: Public Policy

Endnotes

3-3 Management of material topics

Operations with significant actual and potential negative
impacts on local communities: Further information on
operations with significant actual and potential negative
impacts on local communities, including the location ofoperations and their significant impacts, is not available. HP has
a strong environment, health, and safety commitment, and will
be looking to address this gap in future reports.
16, 181, 182
HP understands the importance of managing its public policy
engagement so that it aids in promoting policies that protect
and advance human rights.

415-1 Political contributions

182

GRI 416: Customer Health and Safety
3-3 Management of material topics

16, 90, 99, 183, 184, Safety data sheets

416-1 Assessment of the health and safety impacts ofproduct and service categories

183, 184416-2 Incidents of non-compliance concerning the healthand safety impacts of products and services

Quantitative information on incidents of nonconformancewith regulations or voluntary codes concerning the healthand safety impacts of products and services is currently
unavailable. We will be looking to disclose this data infuture reports.

GRI 418: Customer Privacy

2023

HP Sustainable
Impact Report

198 hp.com/sustainableimpact

3-3 Management of material topics

16, 90, 99, 173–180, Our Approach to Privacy, HP U.S.
Privacy Statement418-1 Substantiated complaints concerning breaches ofcustomer privacy and losses of customer data

178–180

United Nations Guiding Principles Reporting Framework index
HP is committed to respecting the UN Guiding Principles on Business and Human Rights. HP considered the UN Guiding Principles Reporting Framework (UNGPRF) in thedevelopment of this report. This index includes links to information about relevant Disclosures.

Introduction
Sustainable Impact
Climate Action

Human rights topic

Section of the UNGPRF

Human Rights

Integrity

Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index

United Nations Guiding
Principles Reporting
Framework index
Endnotes

HP Sustainable
Impact Report

199 hp.com/sustainableimpact

Location

Statement of salient issues B1

Statement of salient issues: Statethe salient human rights issues
associated with the company’s
activities and business relationships
during the reporting period.

99–101

Determination of salientissuesB2

Determination of salient issues:
Describe how the salient humanrights issues were determined,
including any input fromstakeholders.

99–101

Choice of focal
geographies (if any)

B3

Choice of focal geographies: If
99–101, 111
reporting on the salient humanrights issues focuses on particulargeographies, explain how that choice
was made.

Additional severe impacts(if any)

B4

Additional severe impacts: Identify
any severe impacts on human rightsthat occurred or were still being
addressed during the reporting
period, but which fall outside of
the salient human rights issues,and explain how they have beenaddressed.

What does the company say publicly
about its commitment to respecthuman rights?

11, 13, 16, 86, 87, 91, 2024 Proxy Statement(page 37), HP Human Rights Policy, Modern
Slavery Transparency Statement

Policy commitment

A1.1

How has the public commitment
been developed?

12, 13, 86, 88, 89, 91, 99–101

Policy commitment

A1.2

Whose human rights does the public
commitment address?

18, 91, 99–101, Modern Slavery
Transparency Statement

Policy commitment

A1.3

How is the public commitment
disseminated?

89, 95, 104, 169, Modern Slavery
Transparency Statement, Integrity at HP,
HP Supplier Code of Conduct

Embedding respect

A2

How does the company demonstrate 16, 18, 87, 89, 91, HP Human Rights Policy
the importance it attaches tothe implementation of its humanrights commitment?

Embedding respect

A2.1

How is day-to-day responsibility
for human rights performanceorganized within the company,
and why?

89

Embedding respect

A2.2

What kinds of human rights
issues are discussed by senior
management and by the Board,
and why?

88, 89, 99–101, Modern Slavery
Transparency Statement

Embedding respect

A2.3

How are employees and contract
workers made aware of the ways
in which respect for human rights
should inform their decisions
and actions?

95, 107, 139, 169, Modern Slavery
Transparency Statement

PART C: MANAGEMENT OF SALIENT HUMAN RIGHTS ISSUES
Specific policies

C1

Does the company have any specific 91, 111, 118–120, Policies and Standards,
policies that address its salient
HP Human Rights Policy, Modern Slavery
human rights issues and, if so, what
Transparency Statement
are they?

Sustainability AccountingStandards Board index
GRI index

Section of the UNGPRF

A1Appendix
About this report

Human rights topic

PART B: DEFINING THE FOCUS OF REPORTING

Policy commitment

Digital Equity and Philanthropy

2023

LocationPART A: GOVERNANCE OF RESPECT FOR HUMAN RIGHTS

Modern Slavery Transparency Statement

Embedding respect

A2.4

How does the company make clear
in its business relationships theimportance it places on respect forhuman rights?

86, 91, 99–101, 105, 114–117, HP Human Rights
Policy, HP Supplier Code of Conduct, Modern
Slavery Transparency Statement

Specific policies

C1.1

How does the company make clear
the relevance and significance ofsuch policies to those who need to
implement them?

89, HP Human Rights Policy, Integrity
at HP, HP Supplier Code of Conduct,
Policies and Standards, Modern Slavery
Transparency Statement

Embedding respect

A2.5

What lessons has the company
learned during the reporting period
about achieving respect for humanrights, and what has changed asa result?

99–101, Modern Slavery
Transparency Statement

Stakeholder engagement

C2

What is the company’s approachto engagement with stakeholders
in relation to each salient humanrights issue?

95, 99–101, 102–104, HP Human Rights Policy,
Integrity at HP, HP Supplier Code of Conduct,
Modern Slavery Transparency Statement

APPENDIX | UNITED NATIONS GUIDING PRINCIPLES REPORTING FRAMEWORK INDEX

Human rights topic

Section of the UNGPRF

Location

Human rights topic

Section of the UNGPRF

Location

Stakeholder engagement

C2.1

How does the company identify
which stakeholders to engage within relation to each salient issue, andwhen and how to do so?

13, 99–104, HP Human Rights Policy, Integrity
at HP, HP Supplier Code of Conduct, Modern
Slavery Transparency Statement

Tracking performanceC5

How does the company know if
its efforts to address each salient
human rights issue are effective
in practice?

11, 21, 87, 111, 113, 129, 131, 175

Stakeholder engagement

C2.2

During the reporting period, whichstakeholders has the company
engaged with regarding each salientissue, and why?

13, 95, 99–104, 131, 137,

Tracking performance

C5.1

What specific examples fromthe reporting period illustrate
whether each salient issue is being
managed effectively?

110, 111, 119, 126

PART C: MANAGEMENT OF SALIENT HUMAN RIGHTS ISSUESIntroduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix

Stakeholder engagement

C2.3

During the reporting period, how
13, 99–101, 104, 111, 113, 137
have the views of stakeholders
influenced the company’s
understanding of each salient issue
and/or its approach to addressing it?

Remediation

C6

How does the company enableeffective remedy if people areharmed by its actions or decisions
in relation to a salient humanrights issue?

102, 103, Modern Slavery
Transparency Statement

Assessing impacts

C3

How does the company identify any
96–103, 113, 118, 119, 125, 127, 172
changes in the nature of each salient
human rights issue over time?

Remediation

C6.1

102, 103, Integrity at HP, Integrity at HP(website)—Report an ethics concern

Assessing impacts

C3.1

During the reporting period, were
there any notable trends or patterns
in impacts related to a salient issue
and, if so, what were they?

96–98, 111, 119, 171, 175

Through what means can thecompany receive complaints
or concerns related to eachsalient issue?

Remediation

C6.2

How does the company know if
people feel able and empowered toraise complaints or concerns?

102, 103

Remediation

C6.3

How does the company processcomplaints and assess theeffectiveness of outcomes?

102, 103, 175, Modern Slavery
Transparency Statement

Remediation

C6.4

During the reporting period, what
were the trends and patterns incomplaints or concerns and theiroutcomes regarding each salientissue, and what lessons has thecompany learned?

111, 113–117, 119, 171, 175

Remediation

C6.5

During the reporting period, did thecompany provide or enable remedy
for any actual impacts related toa salient issue and, if so, what are
typical or significant examples?

110, 111, 119, 126

About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

2023

HP Sustainable
Impact Report

200 hp.com/sustainableimpact

HP Human Rights Policy

Assessing impacts

C3.2

During the reporting period, did any
severe impacts occur that wererelated to a salient issue and, if so,
what were they?

111, 115, 175, Modern Slavery
Transparency Statement

Integrating findings andtaking action

C4

How does the company integrate its
findings about each salient humanrights issue into its decision-making
processes and actions?

88, 89, 99–101, 113–117

Integrating findings andtaking action

C4.1

How are those parts of the company
whose decisions and actions canaffect the management of salientissues, involved in finding andimplementing solutions?

88, 89, 99–101, 116

Integrating findings andtaking action

C4.2

When tensions arise between theprevention or mitigation of impacts
related to a salient issue and otherbusiness objectives, how are thesetensions addressed?

88, 89, 113–117, HP Human Rights Policy, Modern
Slavery Transparency Statement

Integrating findings andtaking action

C4.3

During the reporting period, what
105, 110, 111, 115, 117
action has the company taken toprevent or mitigate potential impacts
related to each salient issue?

Endnotes
Introduction

Introduction

1

Sustainable Impact
Climate Action
Human Rights

Source: Printing includes all printer categories (single andmultifunction inkjet and laser printers). IDC Worldwide Quarterly
Hardcopy Peripherals Tracker, Q4 2023. Personal systems
includes desktop, notebook, and workstation PCs but excludes
detachables and tablets. IDC Worldwide Quarterly Personal
Computing Device Tracker, Q4 2023 (worldwide excluding China).

2

As of October 31, 2023.

3

Based on PCs, displays, printers, supplies, and packaging from2019 through 2023. Includes recycled plastic, metal, and fiber.

4

HP refurbished notebooks are currently available in France andthe United States and availability is expected to expand in 2024
and beyond.

5

HP 210/220/230 A/X cartridges for the HP CLJ Pro 4000
series are 30% smaller on average than the predecessor
cartridge. Volume of HP TerraJet toner cartridges compared topredecessors. See hp.com/TerraJet/smaller.

United Nations Sustainable
Development Goals index

6

Sustainability AccountingStandards Board index

Plastic reduction of TerraJet toner cartridges calculated basedon cartridge weight compared to predecessors. See hp.com/
TerraJet/plasticreductions.

7

HP calculations based on normalized ENERGY STAR® TEC dataof HP LaserJet Pro and Enterprise series with HP TerraJet
cartridges compared to predecessors. See hp.com/TerraJet/energysaving.

8

Plastic reduction in packaging calculated based on packaging
weight compared to predecessors. See hp.com/TerraJet/
plasticreductions.

Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report

GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

9

Based on internal HP testing, March 2021. Actual results dependon many factors including patient–doctor interactions andspecific patient conditions.

10 Ninety percent recycled magnesium by weight: Enclosure
includes top cover, screen bezel, palm rest cover, and bottom
cover. Percentage of recycled material varies by product.
11

Configurations of the HP EliteBook 1040 14 inch G10 Notebook
PC that are ENERGY STAR certified are identified as HP EliteBook
1040 14 inch G10 Notebook PC ENERGY STAR on HP websites andon https://www.energystar.gov.

12 Based on US EPEAT® registration according to IEEE 1680.1-2018
EPEAT. EPEAT status varies by country. Visit https://www.epeat.
net for more information.
13 One hundred percent of outer box packaging made from certified
sustainably sourced and recycled fibers. Fiber cushions madefrom 100% recycled wood fiber and organic material. Any plastic
cushions are made from >90% recycled plastic.

2023

HP Sustainable
Impact Report

201 hp.com/sustainableimpact

14 Postconsumer recycled is based on the definition set in the
EPEAT standard for imaging equipment, IEEE 1680.2, and isexpressed as percentage of total weight of plastic.

15 Recycled plastic is expressed as a percentage of the total weightof plastic. Postconsumer recycled is based on the definition
set in the EPEAT standard for imaging equipment, IEEE 1680.2.
HP DesignJet T850 and XT950 plotters are made with at least
40% recycled content plastic. HP DesignJet T850 MFP and XT950
MFP are made with at least 35% recycled content plastic.

23 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the HP
Limited Warranty provided with your HP product.

16 UL ECOLOGO® Certification to UL 2801 demonstrates that an
ink meets a range of multi-attribute, life cycle–based criteria
related to human health and environmental considerations(see https://www.ul.com/EL).

24 HP Managed Device Services includes hardware and services
and may require financing. HP Managed Device Services
requirements may vary by region or by Authorized HP Managed
Device Services Partner. Please contact your local HP
Representative or Authorized Managed Device Services Partner
for specific details in your location. Payment solutions may beavailable through HP Integrated Financial Solutions–endorsed
finance partners, subject to country location, credit approval, andother restrictions. Not all services or offers may be available andnot all customers may qualify. HP Integrated Financial Solutions’partners may change or cancel program at any time without
notice. HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service, or the HP
Limited Warranty provided with your HP product.

17Electricity measurement indicates consistent consumption up
to six-color prints at 120 meters/minute. The carbon footprint
associated with electricity usage is unchanged regardless of thenumber of colors, ranging from one to six.

18 Based on HP analysis of customer operations data collectedduring 2023–2024, the number of jobs producible in one shift on
an HP Indigo V12 Digital Press is two to four times higher thanusing a flexo press. This is due to the speed disparity between the
HP Indigo V12 Digital Press and average flexo presses, as well as
higher HP Indigo V12 Digital Press utilization.
19 HP analysis of customer operations data, as well as HP financial
analysis, shows that the production of 200 jobs/month on a flexopress can generate about 13,000 square meters of media waste.
By shifting jobs from analog to digital, the HP Indigo V12 Digital
Press reduces waste substantially compared to flexo printing.
20 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the HP
Limited Warranty provided with your HP product.
21 There are two offset options available: HP’s Carbon Neutral to
the Door option covers carbon offsetting of material extraction,
component and product manufacturing, and product logistics.
HP’s Lifecycle option covers everything in the Carbon Neutral to
the Door option plus device usage based on a four-year life cycle
for commercial HP notebooks and mobile workstations, and afive-year life cycle for commercial HP desktops, displays, andworkstations, and end-of-service.
22 Life cycle assessments are validated by a third party to conformto ISO 14040 and ISO 14044, and are used by HP to understandthe total carbon footprint for HP personal systems products.
Using this data, along with the information unique to eachcustomer (e.g., product ship-to location, product portfolio),
we calculate the total carbon emissions for a customer’s
fleet. HP then purchases and retires carbon offsets procured
through Climate Impact Partners, which certifies HP’s
Carbon Neutral Computing Services in accordance with its
Carbon Neutral Protocol (https://www.carbonneutral.com/
the-carbonneutral-protocol). Please review this document forcomplete details (https://www8.hp.com/h20195/v2/GetDocument.
aspx?docname=c08430102).

25 The HP Device Life Extension capability is a tune-up service
for HP commercial PCs. HP-certified partners will perform
comprehensive diagnostics and thorough interior and exteriorcleaning, and enhance device performance. This service isavailable as a Care Pack when it is sold with new hardware
or no later than 30 days after the original Care Pack expires.
See datasheet for complete details.
26 HP Certified Refurbished Hardware includes cosmetic grading,
functional testing, data wiping, re-imaging, and the use of HP
OEM parts.
27 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the HP
Limited Warranty provided with your HP product.
28 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the HP
Limited Warranty provided with your HP product.
29 Refers to the emissions from the HP-branded fleet over the termof the MPS.
30 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the
HP Limited Warranty provided with your HP product.

31 TCO Certified, Impacts and Insights—Circular IT Management inPractice, June 9, 2020.
32 Based on plan usage, internet connection to an eligible HP printer,and a valid payment method, email address, and delivery service
in your geographic area.
33 The HP Planet Partners recycling program is available to
HP customers and partners only. HP only accepts the returnof original HP and Samsung cartridges. Cartridges from otherbrands, refilled cartridges and remanufactured cartridges
cannot be returned. HP reserves the right to refuse shipmentsthat contain non-HP cartridges or other non-eligible materials,
and to return such shipments to the sender at sender’s expense.
Program availability varies. See hp.com/go/recycle.
34 Based on monthly subscription cost of HP Instant Ink 700-pageplan without purchase of additional sets of pages compared
to cost per page (CPP) to print ISO/IEC 24711 pages on mostin-class, traditional A4 color inkjet cartridge printers and MFPs
priced <A$385, <C$420, <NZ$333, and <US$350 using original,
standard-capacity cartridges. Average CPP per country used
to determine percentage savings versus CPP for HP InstantInk. Sale prices not considered for this study. HP Ink Advantage
printers and printers that only use XL cartridges excluded due tononstandard hardware and supplies model. Keypoint Intelligence
September 2021 study commissioned by HP, based on publicly
available information as of August 18, 2021. Printers selected bymarket share in IDC Quarterly Hardcopy Peripherals Tracker—
Final Historical Q2 2021. Learn more.
35 Based on monthly subscription cost of HP Instant Ink color tonerservice 1500-page plan without purchase of additional sets ofpages compared to cost per page (CPP) to print ISO/IEC 19752
pages on my in-class, HP A4 color laser printers and MPFs.
Comparative printers are priced at or below the most expensive
HP Instant Ink-eligible laster printer in each country using local
currency, as of February 2023. Sale prices no considered forthis study. Average CPP per country used to determine percent
savings versus CPP for HP Instant Ink. HP printers that use
original, standard-capacity, integrated toner cartridges (tonerand drum in one cartridge) were included in the comparison. XL
cartridges and printers sold through contract excluded due tonon-standard hardware & supplies model. KeyPoint Intelligence
February 2023 study commissioned by HP. Printers selectedby market share in IDC Quarterly Hardcopy Peripherals Tracker– Final Historical 2023Q3. www.keypointintelligence.com/
HPInstantink.
36 The HP Planet Partners recycling program is available to HP
customers and partners only. HP only accepts the return oforiginal HP and Samsung cartridges. Cartridges from otherbrands, refilled cartridges and remanufactured cartridges
cannot be returned. HP reserves the right to refuse shipmentsthat contain non-HP cartridges or other non-eligible materials,
and to return such shipments to the sender at sender’s expense.
Program availability varies. See hp.com/go/recycle.

APPENDIX | ENDNOTES

Sustainable Impact
Introduction

1

Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity

About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index

2

Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index

4This updated goal was validated by SBTi, and supports ourbroader goal to achieve carbon-neutral HP operations by 2025.

5

Percentage of HP’s total annual product and packaging content,
by weight, that will come from recycled and renewable materials
and reused products and parts by 2030.

7202 hp.com/sustainableimpact

All HP-brand paper is derived from certified sources; paperbased packaging for PCs, displays, home and office print, andsupplies is reported by suppliers as recycled or certified, with aminimum of 97% by volume verified by HP. Packaging is the boxthat comes with the product and all paper-based materials inside
the box. Packaging for commercial, industrial, and 3D products,
scanners, personal systems accessories, and spare parts is
not included.
Absolute reduction of Scope 1, 2, and 3 GHG emissions compared
to 2019. Excludes non-HP paper consumed during product use.

6

HP Sustainable
Impact Report

HP estimates supplier GHG emissions avoided based on
supplier-reported energy savings from specific energy-efficiency
projects (compared to projected energy use without thoseprojects) and supplier use of zero-emissions energy. This energy
data is converted into GHG emissions avoided using emission
factors for electricity and fuel types. This data also includes
estimates of product transportation–related GHG emissions
avoided, related to specific initiatives to improve producttransportation efficiency.

3

Endnotes

2023

Reported in accordance with Corporate Knights Sustainable
Economy Taxonomy (v6.0), HP included revenue from products
certified to eco labels (EPEAT® Gold/Silver, TCO, Blue Angel, and
ENERGY STAR®), products designed using recycled materials,
products that have been recycled, fixed, or resold, and products
as a service with end-of-life management policies.

Climate Action
1

Appendix

8

Percentage of HP’s total annual product and packaging
content, by weight, that comes from recycled and renewablematerials and reused products and parts. 2023 data does notinclude the following products or packaging for these products:
some personal systems accessories and print accessories
sold separately.
Recycled content plastic as a percentage of total plastic used inall HP personal systems, printer hardware, and print cartridges
shipped during the reporting year. Total volume excludes brandlicensed products and after-market hardware accessories.
Total recycled content plastic includes postconsumer recycledplastic, closed-loop plastic, and ocean-bound plastics usedin HP products. Personal systems plastic is defined by EPEAT
eco label criteria. Subject to relevant restrictions on the use
and distribution of materials destined for recycling and/or
recycled feedstocks.

9

Calculated as the percentage of primary plastic packaging(by weight) reduced per unit shipped. Excludes secondary andtertiary packaging components. Includes HP personal systems
and printer hardware packaging. Does not include packaging forthe following: Graphics Solutions hardware other than PageWide
XL and DesignJet printers; 3D printing hardware; print supplies;
refurbished products; and accessories such as third-party
options, drop in box, and aftermarket options.

18 Intensity is calculated as the portion of first-tier production
and product transportation suppliers’ reported GHG emissions
attributable to HP, divided by HP’s annual revenue. This method
normalizes performance based on business productivity.
Intensity is reported as a three-year rolling average to decrease
the impact of variance year over year and highlight longer-term
trends. Production supplier GHG emissions include Scope 1
and Scope 2.

24 HP’s climate risk assessment and other policies have been
refreshed after CDP submission in July 2023.

Zero-waste operations: eliminate nonhazardous waste to landfill
in all HP direct operations by 2025. Includes all HP-owned and-managed sites worldwide. Zero waste is defined by the UL or
TRUE certification standards.

19 HP estimates supplier GHG emissions avoided based on
supplier-reported energy savings from specific energy-efficiency
projects (compared to projected energy use without thoseprojects) and supplier use of zero-emissions energy. This energy
data is converted into GHG emissions avoided using emission
factors for electricity and fuel types. This data also includes
estimates of product transportation–related GHG emissions
avoided, related to specific initiatives to improve producttransportation efficiency.

27 In 2023 we updated our definition of EV to align with theautomotive industry and our commitment to EV100. As a result,plug-in hybrid EVs are now considered part of our EV fleet.

10 Fiber by weight will be 1) certified to rigorous third-party
standards, 2) recycled, or 3) balanced by forest restoration,
protection, and other initiatives through HP’s Forest
Positive Framework.
11

HP-brand paper and paper-based packaging for home and officeprinters and supplies, PCs, and displays are derived from certified
and recycled sources, with a preference for Forest StewardshipCouncil® certification. Packaging is the box that comes with the
product and all paper-based materials inside the box.

12 During 2023, HP-brand paper and paper-based packaging
for home and office printers and supplies, PCs, and displays
equaled 8% of our fiber footprint. We calculate the annual
tonnage for paper used in our products and print services thatwill be addressed through projects with civil society forestry
organizations to counteract possible deforestation by taking theestimated total annual tonnage of paper consumed in the useof our printing products and print services minus the weight ofsuch paper that we mitigate through our responsible sourcing
programs. See the HP Forest positive accounting manual.
13 All HP-brand paper is derived from certified sources; paperbased packaging for PCs, displays, home and office print, andsupplies is reported by suppliers as recycled or certified, with aminimum of 97% by volume verified by HP. Packaging is the boxthat comes with the product and all paper-based materials inside
the box. Packaging for commercial, industrial, and 3D products,
scanners, personal systems accessories, and spare parts is
not included.
14 Carbon and water footprint data presented in this section
related to our production suppliers (except for HP-brand paper) is
calculated using product life cycle assessment–based estimatesfor materials extraction through manufacturing and producttransportation. Production supplier GHG emissions and water
withdrawal data presented in Supply chain environmental impact
is based on a different methodology.
15 Absolute reduction of Scope 1, 2, and 3 GHG emissions compared
to 2019. Excludes non-HP paper consumed during product use.
16 Historical HP Carbon Accounting Manual and Water Accounting
Manual are available here.
17

HP’s climate risk assessment and other policies have been
refreshed after CDP submission in July 2023.

20 These are the total GHG emissions reductions and financial
savings reported by suppliers through CDP, not amounts
calculated by or attributable to HP.
21 HP estimates supplier GHG emissions avoided based on
supplier-reported energy savings from specific energy-efficiency
projects (compared to projected energy use without thoseprojects) and supplier use of zero-emissions energy. This energy
data is converted into GHG emissions avoided using emission
factors for electricity and fuel types. This data also includes
estimates of product transportation–related GHG emissions
avoided, related to specific initiatives to improve producttransportation efficiency.
22 This continues a goal from before the separation of HewlettPackard Company on November 1, 2015, extending the goal to2025. Includes data from suppliers associated with HP Inc. and
HP Inc. pre-separation business units.
23 About GHG emissions data: This report includes Scope 1, 2, and3 GHG emissions data from HP’s operations, transportation
fleet, and employee business travel, calculated according to
the Greenhouse Gas Protocol of the World Business Council
for Sustainable Development and WRI. See the HP 2023 carbon
footprint for more details and an overview of emissions acrossthe value chain.
• Scope 1 emissions include those from the direct use of naturalgas, gasoline, diesel fuel, liquid petroleum gas (LPG), jet fuel,refrigerants, and perfluorocarbons (PFCs) in operations andfrom fuel used by HP’s transportation fleet.
• Scope 2 emissions are primarily from purchased electricity
used in HP’s operational real estate.
• Scope 3 emissions reported in this section result from
employee business travel by commercial airlines andfrom commuting.
• Data in this section for 2021–2023 uses the market-based
method. In the data summary, we also include 2021–2023 datausing the location-based method.

25 This updated goal was validated by SBTi, and supports ourbroader goal to achieve carbon-neutral HP operations by 2025.
26 As applicable, HP uses RECs in Canada and the United States,
GOs in most European countries, and I-RECs in most Asian
countries and other countries not covered by RECs and GOs.

28 The average energy consumption of HP products was estimatedannually between 2019 and 2023 using high-volume products
for all product lines including notebook, desktop, all-in-one,workstation, and thin client computers, as well as displays.
Averages are calculated using the most heavily loaded ENERGYSTAR configuration as a representative for individual platforms,
weighted by products sold. Desktops, Notebooks, Workstations,and Displays data is averaged performance data for multiple
product lines weighted by units sold.
29 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the HP
Limited Warranty provided with your HP product.
30 There are two offset options available: HP’s Carbon Neutral to
the Door option covers carbon offsetting of material extraction,
component and product manufacturing, and product logistics.
HP’s Lifecycle option covers everything in the Carbon Neutral to
the Door option plus device usage based on a four-year life cycle
for commercial HP notebooks and mobile workstations, and afive-year life cycle for commercial HP desktops, displays, andworkstations, and end-of-service.
31 LCAs are validated by a third party to conform to ISO 14040 and
ISO 14044, and are used by HP to understand the total carbon
footprint for HP personal systems products. Using this data,
along with the information unique to each customer (e.g., productship-to location, product portfolio), we calculate the total carbon
emissions for a customer’s fleet. HP then purchases and retires
carbon offsets procured through Climate Impact Partners, which
certifies HP’s Carbon Neutral Computing Services in accordancewith its Carbon Neutral Protocol (https://www.carbonneutral.com/
the-carbonneutral-protocol). Please review this document forcomplete details (https://www8.hp.com/h20195/v2/GetDocument.
aspx?docname=c08430102).
32 HP voluntarily designs and tests its printing systems to prevent
emissions that exceed Blue Angel and EPEAT eco-label
guidelines. EPEAT registered where applicable. EPEAT registration
varies by country. See http://www.epeat.net for registration status
by country.

APPENDIX | ENDNOTESClimate Action continued

Introduction
Sustainable Impact

33 HP calculations based on ENERGY STAR® normalized TEC data in
HP TerraJet Cartridges compared to predecessors.
34 Postconsumer recycled is based on the definition set in the
EPEAT® standard for imaging equipment, IEEE 1680.2, and isexpressed as a percentage of total weight of plastic.

Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

35 Plastic reduction in packaging calculated based on
packaging weight compared to predecessors.
36 Electricity measurement indicates consistent consumption up
to six-color prints at 120 meters/minute. The carbon footprint
associated with electricity usage is unchanged regardless of thenumber of colors, ranging from one to six.
37 Based on HP analysis of customer operations data collectedduring 2023–2024, the number of jobs producible in one shift on
an HP Indigo V12 Digital Press is two to four times higher thanusing a flexo press. This is due to the speed disparity between the
HP Indigo V12 Digital Press and average flexo presses, as well as
higher HP Indigo V12 Digital Press utilization.
38 HP analysis of customer operations data, as well as HP financial
analysis, shows that the production of 200 jobs/month on a flexopress can generate about 13,000 square meters of media waste.
By shifting jobs from analog to digital, the HP Indigo V12 Digital
Press reduces waste substantially compared to flexo printing.
39 Statistic of 15%–20% less ink was generated using the
Ink Estimator.
40 Presses using B60 HP Brilliant Ink should be able to run fasteror use lower dryer settings to achieve the same page output on
inkjet media. Minimal optimizer needed for ColorPRO media.
41 We conduct PCFs, a subset of LCAs, of business HP desktops,
notebooks, tablets, workstations, thin clients, all-in-one
computers, and displays to better understand the performanceof individual products and our overall portfolio. These estimate
total GHG emissions associated with a product over its lifetime
and include emissions from materials extraction, manufacturing,
distribution, use, and end-of-life management. To assess andreport our complete personal systems PCF, we extrapolate theseresults to cover 99% of overall personal systems product sales(by unit and by revenue) during the reporting year.
42 As of March 2024.
43 As of March 2024.
44 Original HP Ink Cartridge certification to UL 2801 demonstrates
compliance with a range of multi-attribute, life cycle–
based criteria related to human health and environmental
considerations. May vary by product; see UL.com/EL &KeypointIntelligence.com/HPInkUL for list.

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45 Amazon Climate Pledge Friendly products are certified by oneof the sustainability certifications featured at amazon.com/
climatepledge or by Amazon’s own certifications. See https://www.amazon.com/b?node=21221608011 for full list.

46 UL ECOLOGO® Certification to UL 2801 demonstrates that an ink
meets a range of multi-attribute, life cycle–based criteria related
to human health and environmental considerations (see https://www.ul.com/EL).

62 Lower carbon footprint compared to standard cartridges forsame printer when normalized to print 1,000 pages. Based on
LCA study conforming to ISO 14040/44 and third-party verified.
See hp.com/EvoMoreLCA.

47 Applicable to select HP inks. UL ECOLOGO® Certified inks
meet a range of stringent human health and environmental
considerations. For certifications, see https://www.ul.com/EL andhttps://www.ul.com/gg.

63 HP 923e/924e/925e EvoMore Original Ink Cartridges comparedto HP 923/924/925 standard Original Ink Cartridges with pageyield tested in HP OfficeJet Pro 8120 series. HP 936e/937e/938e
EvoMore Original Ink Cartridges compared to HP 936/937/938
standard Original Ink Cartridges with page yield tested in HP
OfficeJet Pro 9120 series. Average continuous printing yield of
black and composite (cyan/magenta/yellow) based on ISO/IEC
24711 or HP testing methodology. Actual yield varies considerably
based on content of printed pages and other factors. For details,
see http://www.hp.com/learnaboutsupplies.

48 GREENGUARD Gold certification to UL 2818 demonstrates
that products are certified to GREENGUARD standards for low
chemical emissions into indoor air during product usage. For
more information, visit ul.com/gg.
49 As of December 2022.
50 EPEAT registered where applicable. EPEAT registration varies
by country. See https://www.epeat.net/ for registration status
by country.
51 As of December 2023.
52 Water footprint data presented in this section related to our
production suppliers (except for HP-brand paper) is calculatedusing product LCA–based estimates for materials extraction
through manufacturing and product transportation. Production
supplier water withdrawal data presented in Supply chain
environmental impact is based on a different methodology.
53 Historical HP Carbon Accounting Manual and Water Accounting
Manual are available here.
54 HP’s climate risk assessment and other policies have been
refreshed after CDP submission in July 2023.
55 To more closely align with the GRI Standards, we are reporting
this data according to baseline water stress as opposed tooverall water risk as reported in past years.
56 NEWater (ultrapurified wastewater used in manufacturing
operations, landscaping, and graywater plumbing in Singapore) iscurrently our only reused source.
57 HP’s climate risk assessment and other policies have been
refreshed after CDP submission in July 2023.
58 Percentage of HP’s total annual product and packaging
content, by weight, that comes from recycled and renewablematerials and reused products and parts. 2023 data does notinclude the following products or packaging for these products:
some personal systems accessories and print accessories
sold separately.
59 Percentage of HP’s total annual product and packaging content,
by weight, that will come from recycled and renewable materials
and reused products and parts by 2030.
60 2020, European Commission, A new Circular Economy Action Plan
for a cleaner and more competitive Europe.
61 For OfficeJet Pro 9100 and 9700 series printers and for OfficeJet
and OfficeJet Pro 8120 and 8130 series printers when compared
to standard Original HP Ink Cartridges for the same printer. See
hp.com/EvoMoreLCA.

64 Recycling compared to request-an-envelope process forstandard Original HP Ink Cartridges for the same printer.
Applies to HP 923e, 924e, 936e, 937e EvoMore Ink Cartridges.
Only available in countries where cartridges can be returned
through the mail. See hp.com/EvoMore for details. Customers
can also drop off cartridges at collection sites. HP Planet
Partners Program availability varies. For more information, visit
hp.com/hprecycle.
65 The HP EvoMore Community is a compensation program to help
offset the impact of HP’s environmental activities by supporting
large-scale reforestation efforts to restore high-priority forests
and wildlife habitats. Purchase and registration of your first HP
EvoMore Original Ink Cartridge with EvoMore Community sign-up
will result in a US$5 contribution, and each subsequent verified
purchase will result in a US$1 contribution to the Arbor Day
Foundation for the planting of trees.
66 A 2023 Four Elements Consulting LCA study, commissioned
by HP, provides a comparative environmental assessment ofan Original HP Toner Cartridge (CF226X) with an HP EvoCycle
cartridge (CF226XR), utilizing the most current data on production
practices, recycling, product quality, and usage trends (seehp.com/go/EMEA-EvoCycle-HP-2023). The LCA leverages a 2021
SpencerLab Reliability study, commissioned by HP, comparing
Original HP CF226X toner cartridges with HP EvoCycle CF226XR
toner cartridges. For details, see https://www.spencerlab.com/
reports/HP-EvoCycle2021.pdf. The LCA concludes that the HP
EvoCycle has a 37% lower carbon footprint than the HP CF226X
in the production phase and a 1.8% lower carbon footprint whenlooking at the entire life cycle of the cartridge.
67 Weight percentage where toner and components consideredby HP to be critical to print quality (cleaning blade, imaging
drum, developer blade, developing roller, and charge roller) areexcluded: 36% reused, 40% recycled. Total 76% reused/recycled.
Absolute weight percentage excluding toner: 21% reused; 24%
recycled. Total 45% reused/recycled.
68 See endnote 66 above.

69 Recycled plastic is expressed as a percentage of the total weightof plastic. Postconsumer recycled is based on the definition set
in the EPEAT standard for imaging equipment, IEEE 1680.2. HP
DesignJet T850 and XT950 plotters are made with at least 40%
recycled content plastic. HP DesignJet T850 MFP and XT950 MFP
are made with at least 35% recycled content plastic.
70 Based on HP internal data collected in 2023 through connectedpresses reporting data.
71

Applicable to HP Latex technology compared to competitive large
format printing alternatives using solvent and UV technologies.
Not all certifications are applicable for all generations of HP Latex
Inks. See individual product data sheets for more information athttps://www.hp.com/go/latex.

72 HP Managed Device Services includes hardware and services
and may require financing. HP Managed Device Services
requirements may vary by region or by Authorized HP Managed
Device Services Partner. Please contact your local HP
Representative or Authorized Managed Device Services Partner
for specific details in your location. Payment solutions may beavailable through HP Integrated Financial Solutions–endorsed
finance partners, subject to country location, credit approval, andother restrictions. Not all services or offers may be available andnot all customers may qualify. HP Integrated Financial Solutions’partners may change or cancel program at any time without
notice. HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service, or the HP
Limited Warranty provided with your HP product.
73 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the HP
Limited Warranty provided with your HP product.
74

Refers to the emissions from the HP-branded fleet over the termof the MPS.

75 Based on plan usage, internet connection to an eligible HP printer,and a valid payment method, email address, and delivery service
in your geographic area.
76 The HP Planet Partners recycling program is available to HP
customers and partners only. HP only accepts the return oforiginal HP and Samsung cartridges. Cartridges from otherbrands, refilled cartridges and remanufactured cartridges
cannot be returned. HP reserves the right to refuse shipmentsthat contain non-HP cartridges or other non-eligible materials,
and to return such shipments to the sender at sender’s expense.
Program availability varies. See hp.com/go/recycle.

APPENDIX | ENDNOTESClimate Action continued

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

77 Based on monthly subscription cost of HP Instant Ink 700-pageplan without purchase of additional sets of pages compared
to cost per page (CPP) to print ISO/IEC 24711 pages on mostin-class, traditional A4 color inkjet cartridge printers and MFPs
priced <A$385, <C$420, <NZ$333, and <US$350 using original,
standard-capacity cartridges. Average CPP per country used
to determine percentage savings versus CPP for HP InstantInk. Sale prices not considered for this study. HP Ink Advantage
printers and printers that only use XL cartridges excluded due tononstandard hardware and supplies model. Keypoint Intelligence
September 2021 study commissioned by HP, based on publicly
available information as of August 18, 2021. Printers selected bymarket share in IDC Quarterly Hardcopy Peripherals Tracker—
Final Historical Q2 2021. Learn more.
78 Based on monthly subscription cost of HP Instant Ink color tonerservice 1500-page plan without purchase of additional sets ofpages compared to cost per page (CPP) to print ISO/IEC 19752
pages on my in-class, HP A4 color laser printers and MPFs.
Comparative printers are priced at or below the most expensive
HP Instant Ink-eligible laster printer in each country using local
currency, as of February 2023. Sale prices no considered forthis study. Average CPP per country used to determine percent
savings versus CPP for HP Instant Ink. HP printers that use
original, standard-capacity, integrated toner cartridges (tonerand drum in one cartridge) were included in the comparison. XL
cartridges and printers sold through contract excluded due tonon-standard hardware & supplies model. KeyPoint Intelligence
February 2023 study commissioned by HP. Printers selectedby market share in IDC Quarterly Hardcopy Peripherals Tracker– Final Historical 2023Q3. . www.keypointintelligence.com/
HPInstantink.
79 The HP Planet Partners recycling program is available to HP
customers and partners only. HP only accepts the return oforiginal HP and Samsung cartridges. Cartridges from otherbrands, refilled cartridges and remanufactured cartridges
cannot be returned. HP reserves the right to refuse shipmentsthat contain non-HP cartridges or other non-eligible materials,
and to return such shipments to the sender at sender’s expense.
Program availability varies. See hp.com/go/recycle.
80 Based on plan usage, internet connection to an eligible HP printer,and a valid payment method, email address, and delivery service
in your geographic area. HP only monitors pages printed throughInstant Ink–enabled printers subscribed to this service.
81 HP trademark license code FSC®-C017543, see fsc.org. Not all
FSC-certified products are available in all regions; look for logo
on pack.

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82 HP trademark license code FSC-C017543, see fsc.org. Not all
FSC-certified products are available in all regions; look for logo
on pack.

83 As defined in the GRI Sustainability Reporting Standards,
renewable material is “material derived from plentiful resourcesthat are quickly replenished by ecological cycles or agriculturalprocesses, so that the services provided by these and otherlinked resources are not endangered and remain available forthe next generation.” To count as renewable, HP also requires thatmaterials must be sustainably sourced and, where applicable,
certified through a credible third-party certification scheme.
84 This data reflects the number of EPEAT®-registered productmodels for which substance inventory is collected, divided by the
total number of EPEAT-registered product models.
85 2023 data does not include the following products or packaging
for these products: some personal systems accessories andprint accessories sold separately.
86 The results were not available at time of publication.
87 Recycled materials includes recycled plastic and/or
recycled metal.
88 Over 75% plastic reduction is calculated by comparing the weightof the plastic in HP Neverstop Laser 103/143 A/AD and HP Laser
NS 108 A/AD Toner Reload Kit and packaging.
89 Recycled content plastic as a percentage of total plastic used inall HP personal systems, printer hardware, and print cartridges
shipped during the reporting year. Total volume excludes brandlicensed products and after-market hardware accessories.
Total recycled content plastic includes postconsumer recycledplastic, closed-loop plastic, and ocean-bound plastic used in
HP products. Personal systems plastic is defined by EPEAT
eco label criteria. Subject to relevant restrictions on the use
and distribution of materials destined for recycling and/or
recycled feedstocks.
90 Based on PCs, displays, printers, supplies, and packaging from2019 through 2023. Includes recycled plastic, metal, and fiber.

speaker box, bottom cover, bezel, and keyboard keycaps.
96 Incorporates waste bio-feedstock according to the massbalance approach.
97 One hundred percent of outer box packaging and corrugatedcushions made from sustainably sourced, certified, and recycled
fibers. Molded pulp cushions made from 100% recycled woodfiber and organic materials. Plastic cushions are made from>90% recycled plastic.
98 Ninety percent recycled/renewable materials made up of 85%
materials derived from information technology equipment(ITE), 4.5% ocean-bound plastic, and 0.5% coffee grounds.
HP defines renewable according to the GRI Sustainability
Reporting Standards.
99 Declared percentage of recycled content plastic is based on thequantity and weight of parts made with recycled content plastic
resin over the total plastic parts. HP DesignJet T850 and T950
plotters are made with at least 40% recycled content plastic. HP
DesignJet T850 MFP and T950 MFP are made with at least 35%
recycled content plastic.
100 Based on all HP All-in-One products manufactured afterNovember 2022. Most sustainable defined as achieving thehighest EPEAT Gold registration by meeting all required criteria
according to IEEE 1680.1-2018 EPEAT. Status varies by country.
Visit www.epeat.net for more information. Most combined
sustainability features in an all-in-one product include more than
40% postconsumer recycled plastics and approx. 10% recycled
metal. Types of sustainable materials: aluminum, postconsumer
plastic, ocean-bound plastic, recycled polyester, coffee grounds.
Revised design and packaging that reduces carbon emissions.
101 HP internal analysis based on all PCs on the market as ofNovember 2022.

previous generation HP 23.8″ All-in-One Desktop PCs.
105 Percentage for Original HP Toner Cartridges does not include
toner bottles. See hp.com/go/TonerRecycledContent for list.
Percentage for Original HP Ink Cartridges does not include
ink bottles and other products not listed. See hp.com/go/
InkRecycledContent for list.
106 The UL 2809 standard defines ocean-bound plastics as plastic
waste found within 50 km of an ocean coastline, including rivers,
where no municipal or alternative diversion pathway for plastics
is available within 100 km of the radius of the site.
107 As of October 31, 2023. Not all products are available inall countries.
108 Fans contain up to 25% ocean-bound plastic by weight.
109 One hundred percent of outer box packaging made fromsustainably sourced certified and recycled fibers. Fiber cushions
made from 100% recycled wood fiber and organic material. Anyplastic cushions are made from >90% recycled plastic.
110 HP received the first UL Recycled Content Validation for OBP
under the UL 2809 Environmental Claim Validation Procedure. For
more information, see ul.com/news/hp-receives-first-recycledcontent-validation-ocean-bound-plastics-ul.
111 Calculation based on 16.9 ounce “single serve” bottled
water containers.
112 Original HP ink integrated printhead cartridges only. UL 2809
Environmental Claim Validation Procedure; see ul.com/news/hpreceives-first-recycled-content-validation-ocean-bound-plasticsul.
113 Contains a resin partially derived from bio-waste such as usedcooking oil. Manufactured from waste bio-feedstock according to
the mass balance approach.
114 HP internal analysis based on all PCs on the market as ofNovember 2022.

92 Percentage of ocean-bound plastic contained in each component
varies by product.

102 Enclosure: applies to HP 23.8″/27″ All-in-One Desktop PC. Forty
percent postconsumer recycled plastic in plastic parts usedin the front and back covers. Stand arm and neck: applies to
HP 23.8″/27″ All-in-One Desktop PC, containing 75% recycled
aluminum in stand arm and neck. Felt base cover: applies to HP
23.8″/27″ All-in-One Desktop PC; felt base cover contains 100%
recycled polyester.

93 Postconsumer recycled content refers to postconsumer
recycled content as parts plus postconsumer recycled content
as materials.

103 Based on U.S. EPEAT registration according to IEEE 1680.1-2018
EPEAT. EPEAT status varies by country. Visit www.epeat.net for
more information.

94 One hundred percent of outer box packaging and corrugatedcushions made from sustainably sourced certified andrecycled fibers.

104 Packaging: 100% outer box packaging and corrugated cushions
made from sustainably sourced, certified, and recycled fibers.
Molded pulp cushions made from 100% recycled wood fiber andorganic materials. Plastic cushions are made from >90% recycledplastic. Pallet size reduction: applies to the newest generationof HP 23.8″ All-in-One Desktop PCs. As compared to the palletdensity of the previous generation HP 23.8″ All-in-One Desktop
PCs. Packaging box size reduction: for the newest HP 23.8″/27″
All-in-One Desktop PCs as compared to the box size of the

117 As defined in the GRI Sustainability Reporting Standards,
renewable material is “material derived from plentiful resourcesthat are quickly replenished by ecological cycles or agriculturalprocesses, so that the services provided by these and otherlinked resources are not endangered and remain available for the
next generation.”

91 Postconsumer recycled is based on the definition set in the
EPEAT standard for imaging equipment, IEEE 1680.2, and isexpressed as a percentage of the total weight of plastic.

95 Eco Edition applies to HP 14” PC manufactured after November
2022. Based on EPEAT Gold registrations meeting all required
criteria and achieving more recycled content used in morecomponents than any competitor PC in its class. Based on EPEATGold (first in its class to achieve 75%–100% of the optional points)
according to IEEE 1680.1-2018 EPEAT. Status varies by country.
Visit www.epeat.net for more information. Approx. 25% systemlevel recycled plastics, included in the following PC components:

115 More details available in Arkema’s press release from
October 2023.
116 Based on results of the September 2023 Evonik LCA for HP 3D
High Reusability PA12 material.

118 Based on HP internal data obtained in January 2023 fromSingapore Graphics Operation Supplies group.
119 Calculated as the percentage of primary plastic packaging(by weight) reduced per unit shipped. Excludes secondary andtertiary packaging components. Includes HP personal systems
and printer hardware packaging. Does not include packaging forthe following: Graphics Solutions hardware other than PageWide
XL and DesignJet printers; 3D printing hardware; print supplies;

APPENDIX | ENDNOTESClimate Action continued

Introduction
Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards
Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index
GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotesrefurbished products; and accessories such as third-party
options, drop in box, and aftermarket options.
120 This is the number of countries or territories where HP offers
legislation-driven and/or voluntary hardware take-back andrecycling programs, and/or voluntary ink and/or toner take-backand recycling programs. Program availability varies. For details,
see hp.com/recycle.
121 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the
HP Limited Warranty provided with your HP product.
122 TCO Certified, Impacts and Insights—Circular IT Management inPractice, June 9, 2020.
123 Predictive insights is only available with HP Active Care. Select HP
Workforce Solutions require an HP Insights agent for Windows,
Mac, and Android, available for download at https://admin.hp.com/
software. For full system requirements and services that require
the agent, please visit https://admin.hp.com/requirements.
The agent collects telemetry and analytics around devices
and applications that integrate into the Workforce Experience
platform and is not sold as a standalone service. Internet accesswith connection to the Workforce Experience platform is required.
HP follows stringent GDPR privacy regulations, and the platform
is ISO 27001, ISO 27701, ISO 27017, and SOC2 Type II certified forInformation Security.
124 The HP Device Life Extension capability is a tune-up service
for HP commercial PCs. HP-certified partners will perform
comprehensive diagnostics and thorough interior and exteriorcleaning, and enhance device performance. This service isavailable as a Care Pack when it is sold with new hardware
or no later than 30 days after the original Care Pack expires.
See datasheet for complete details.
125 HP Certified Refurbished Hardware includes cosmetic grading,
functional testing, data wiping, re-imaging, and the use of
HP OEM parts.
126 HP Services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the
HP Limited Warranty provided with your HP product.

2023

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Impact Report

205 hp.com/sustainableimpact

127 HP services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the
HP Limited Warranty provided with your HP product.
128 Fair market value will be assessed based on the age andcondition of the recovered device. If a device does not have

any residual value, HP will responsibly recycle it through HP’sapproved partners.
129 Vendors and subvendors who provide refurbishment,
remanufacturing, and/or remarketing services of electronic
hardware products, parts, and components for or on behalf of
HP must adhere to the HP Standard 007-3 Vendor Requirements
for Hardware Reuse. Additionally, vendors and subvendors
who recycle or dispose of electronic hardware products, parts,
components, or materials on behalf of HP must adhere to
HP Standard 007-2 Vendor Requirements for Hardware Recycling.
130 HP Services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the
HP Limited Warranty provided with your HP product.
131 HP Certified Refurbished Hardware includes cosmetic grading,
functional testing, data wiping, reimaging, and the use of
HP OEM parts.
132 HP Services are governed by the applicable HP terms andconditions of service provided or indicated to the customer at thetime of purchase. Customer may have additional statutory rights
according to applicable local laws, and such rights are not in any
way affected by the HP terms and conditions of service or the
HP Limited Warranty provided with your HP product.
133 HP Certified Refurbished Hardware includes cosmetic grading,
functional testing, data wiping, re-imaging, and the use of
HP OEM parts.
134 HP refurbished notebooks are currently available in France andthe United States.
135 HP refurbished 840 G5 and 840 G6 models come with an
HP Limited Warranty (1/1/0) that covers one year parts and one
year labor. On-site service is not included.
136 This is the number of countries or territories where HP offers
legislation-based and/or voluntary hardware take-back andrecycling programs. Program availability varies. For details,
see hp.com/recycle.
137 In countries where available.
138 The recycling rate is based on the weight of hardware products
returned for recycling compared to the weight of our productsales from seven years ago (the estimated average lifespanof our products). It is impractical for HP to report the recycling
rate by product category, as materials are not typically sorted
at collection points. This rate also does not include packaging
recycling, due to limited data available from recyclers.
139 During 2023, 33,293 tonnes of waste electronic equipment wascollected on HP’s behalf to comply with producer responsibility
requirements of the EU WEEE Directive, compared to
63,643 tonnes of HP electronic equipment placed on the relevantmarkets during the year. Data includes EU countries in which
the authorities or the legislative system provide visibility of therecycling volume allocated to HP. Take-back volumes related tonon-EU legislation are excluded.
140 This is the number of countries or territories where HP offers
voluntary ink and/or toner take-back and recycling programs.
Program availability varies. For details, see hp.com/recycle.
141 See hp.com/hprecycle for availability.
142 These include child labor, forced labor, severe forms of
discrimination, health and safety issues posing immediate
danger to life or risk of serious injury, and perceived violation ofenvironmental laws posing serious and immediate harm to thecommunity. We take such findings very seriously, and require
suppliers to cease all related practices and report corrective
actions taken within 30 days of the original audit. Recruitment
fees must be reimbursed within 90 days of discovery, and this isverified by an on-site inspection within 180 days of discovery. We
follow up closely to ensure that all required corrective actions
are completed, and visit sites to confirm resolution. Immediatepriority findings do not necessarily involve termination of the
supplier; we work with suppliers as appropriate to improve theirperformance and worker conditions in these areas.
143 HP directly tracks nonhazardous waste data for the company’s
highest energy–consuming sites globally (16,000 tonnes in 2023),
which account for 67% of HP’s operational waste. These sites
provide a representative sample of the main types of facilities inour portfolio from across the regions where we operate.
144 Zero-waste operations: eliminate nonhazardous waste to landfill
in all HP direct operations by 2025. Includes all HP-owned and-managed sites worldwide. Zero waste is defined by the UL or
TRUE certification standards.
145 All HP-brand paper is derived from certified sources; paperbased packaging for PCs, displays, home and office print, andsupplies is reported by suppliers as recycled or certified, with aminimum of 97% by volume verified by HP. Packaging is the boxthat comes with the product and all paper-based materials inside
the box. Packaging for commercial, industrial, and 3D printing
products, scanners, personal systems accessories, and spareparts is not included.
146 During 2023, HP-brand paper and paper-based packaging
for home and office printers and supplies, PCs, and displays
equaled 8% of our fiber footprint. We calculate the annual
tonnage for paper used in our products and print services thatwill be addressed through projects with civil society forestry
organizations to counteract possible deforestation by taking theestimated total annual tonnage of paper consumed in the useof our printing products and print services minus the weight ofsuch paper that we mitigate through our responsible sourcing
programs. See the HP Forest positive accounting manual.
147 All HP-brand paper is derived from certified sources; paperbased packaging for PCs, displays, home and office print, andsupplies is reported by suppliers as recycled or certified, with aminimum of 97% by volume verified by HP. Packaging is the boxthat comes with the product and all paper-based materials inside

the box. Packaging for commercial, industrial, and 3D products,
scanners, personal systems accessories, and spare parts is
not included.
148 Fiber by weight will be 1) certified to rigorous third-party
standards, 2) recycled, or 3) balanced by forest restoration,
protection, and other initiatives through HP’s Forest
Positive Framework.
149 HP-brand paper and paper-based packaging for home andoffice printers and supplies, PCs, and displays are derived fromcertified and recycled sources, with a preference for FSC®
certification. Packaging is the box that comes with the productand all paper-based materials inside the box.
150 Typical of those reported by leading industry analysts and HP
client engagements. Estimated energy and paper savings basedon analysis of select HP Managed Print Services customers’
imaging and printing operations using data gathered on devices
and paper consumption and comparing with post-MPS actuals or
projections. Results depend on unique business environments,
the way HP products and services are used, and other factors.
Overall printing costs are unique to each company and should not
be relied on for savings you may achieve.
151 HP trademark license code FSC-C017543; see fsc.org. Not all
FSC-certified products are available in all regions; look for logo
on pack.
152 See full SpencerLab report: http://www.spencerlab.com/reports/
HPReliability-NA-nonHP-2022.pdf
153 HP trademark license code FSC-C017543; see fsc.org. Not all
FSC-certified products are available in all regions; look for logo
on pack.
154 HP trademark license code FSC-C017543; see fsc.org. Not all
FSC-certified products are available in all regions; look for logo
on pack.
155 Beginning in 2023, data regarding HP projects with WWF are HP
fiscal year. Data reported in prior years were calendar year.
156 Data represents review of 97% of HP production supplier spend.
157 Depending on the project, our sites may achieve certification for
LEED® for Building Design and Construction (LEED BD+C), LEEDfor Interior Design and Construction (LEED ID+C), or LEED for
Operations and Maintenance (LEED O+M). Learn more.
158 This includes BREEAM International Refurbishment and Fit Out(RFO). Learn more.

APPENDIX | ENDNOTESHuman Rights

Introduction

1

Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report

HP uses the terms “production suppliers,” “product transportation
suppliers,” and “nonproduction suppliers” throughout this report.
“Production suppliers” provide materials and components forour product manufacturing and also assemble HP products, andare the primary focus of our HP Supplier Code of Conduct audits,
assessments, Labor KPI Program, Sustainable Impact Scorecard,and capability-building initiatives. “Product transportation
suppliers” provide services for the shipping and delivery of
HP products. Learn more. “Nonproduction suppliers” provide
goods and services that do not go into the production of HP
products (such as staffing, telecommunications, and travel).
Nonproduction suppliers are a significant focus of our supplier
diversity efforts.

Policies and standards

2“Leadership” is defined as director level and up at HP.

Independent accountants’review report3

As a percentage of U.S. personnel with the title of executive,
formerly called vice president.

4

Baseline is June 2020.

5

Annually, HP employees fill out a survey called Voice Insight
Action to help us understand overall employee engagement,
including their sense of belonging in the company.

United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index

6

Excludes new hires joining HP after January 1, 2022 (although all
new hires are given 30 days to complete Integrity at HP New Hire
training as part of their mandatory onboarding process).

7

HP uses the terms “production suppliers,” “product transportation
suppliers,” and “nonproduction suppliers” throughout this report.
“Production suppliers” provide materials and components forour product manufacturing and also assemble HP products, andare the primary focus of our HP Supplier Code of Conduct audits,
assessments, Labor KPI Program, Sustainable Impact Scorecard,and capability-building initiatives. “Product transportation
suppliers” provide services for the shipping and delivery of
HP products. Learn more. “Nonproduction suppliers” provide
goods and services that do not go into the production of HP
products (such as staffing, telecommunications, and travel).
Nonproduction suppliers are a significant focus of our supplier
diversity efforts.

GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

82023

HP Sustainable
Impact Report

206 hp.com/sustainableimpact

The term “forced labor” refers to situations in which people arecoerced to work against their will, either overtly through violence
or intimidation, or by more subtle means such as accumulateddebt, retention of identity papers, and threats of denunciation. HP
forbids any forced, bonded, or indentured labor, involuntary prison
labor, slavery, or trafficking of persons within its supply chain
and operations.

9

These include child labor, forced labor, severe forms of
discrimination, health and safety issues posing immediate
danger to life or risk of serious injury, and perceived violation ofenvironmental laws posing serious and immediate harm to thecommunity. We take such findings very seriously and require
suppliers to cease all related practices and report corrective
actions taken within 30 days of the original audit. Recruitment
fees must be reimbursed within 90 days of discovery, and this isverified by an on-site inspection within 180 days of discovery. We
follow up closely to ensure that all required corrective actions
are completed, and visit sites to confirm resolution. Immediatepriority findings do not necessarily involve termination of the
supplier; we work with suppliers as appropriate to improve theirperformance and worker conditions in these areas.

10 Immediate priority findings (16 in 2023) include child labor,
forced labor, severe forms of discrimination, health and safetyissues posing immediate danger to life or risk of serious
injury, and perceived violation of environmental laws posing
serious and immediate harm to the community. Prior to 2020,
we reported other priority nonconformances and major
nonconformances together as major nonconformances. Startingin 2020, to more fully align with RBA Protocol 6.0 definitions,
HP began distinguishing other priority nonconformancesfrom major nonconformances and referring to those as “othernonconformances.” In 2023, the 821 other nonconformances
identified included other priority nonconformances (3.3% of
the total) and all major nonconformances (96.7% of the total), as
defined by the RBA Protocols 7.0, 7.0.1, 7.1.1, and 7.1.2.
11“Conflict minerals” refers to the mineral precursors of the metals
tantalum, tin, tungsten, and gold (3TG) as defined in the U.S.
Securities and Exchange Commission rule requiring a conflictminerals disclosure. Revenue from mining these minerals in the
Democratic Republic of the Congo and adjoining countries has
been widely linked to funding for groups engaged in extreme
violence and human rights atrocities.

12 Estimate is based on the hours for Records-based calculations(70%), Formula-based estimations (19%), and On-the-job training(11%) and the number of employees.
13 Data refers to the percentage of HP 2023 VIA employee survey
respondents who strongly agreed or agreed with each statement.
14 Data refers to the percentage of HP 2023 VIA employee survey
respondents who strongly agreed or agreed with each statement.

18 In the United States, salaried exempt employees are eligible
for paid sick time to cover occasional illness or until short-term
disability is approved. Policies vary in other locations.

Digital Equity
1

HP defines “accelerating digital equity” as providing access toat least one of the following: hardware, connectivity, content, or
digital literacy.

2

Our programs aim to accelerate digital equity through providing
access to at least one of the following: hardware, connectivity,
content, or digital literacy. Digital equity data includes both
direct and indirect reach. Indirect reach is sometimes based on
estimates using multipliers. 2023 data includes a small amount of2022 data that was not available at the time of publication of the2022 HP Sustainable Impact Report.

23 Data refers to the percentage of HP 2023 VIA employee survey
respondents who strongly agreed or agreed with this statement.

3

Includes valuation of employee volunteer hours, employee
donations, HP Foundation match, and HP Foundation grants.

24 As of October 31, 2023.

426 Annually, HP employees fill out a VIA survey to help us understandoverall employee engagement, including their sense of belonging
in the company.

Our programs aim to accelerate digital equity through providing
access to at least one of the following: hardware, connectivity,
content, or digital literacy. Digital equity and learning outcomesdata includes both direct and indirect reach. Indirect reach issometimes based on estimates using multipliers.

5

https://www.worldbank.org/en/topic/girlseducation

27 As of October 31, 2023.

6

Direct beneficiaries are people who visited a WOW vehicle during
the year. This is different from the data reported prior to 2020,
which included direct beneficiaries and indirect beneficiaries(the total number of people who had access to a WOW vehicle
during the year). Only direct beneficiaries are included inprogress against our goal to enable better learning outcomes for
100 million people by 2025, since the beginning of 2015.

7

U.S. House Committee on Ways and Means Majority. July 2020.
“Left Out: Barriers to Health Equity for Rural and Underserved
Communities.” https://democrats-waysandmeans.house.gov/
sites/evo-subsites/democrats-waysandmeans.house.gov/files/
documents/WMD%20Health%20Equity%20Report_07.2020_
FINAL.pdf

8

HP offers a variety of PC and print solutions and services
with features such as EN/IEC 60601-1-2 compliance andsanitization, disinfection, and sterilization capabilities. See wipe
manufacturer’s instructions for disinfecting and the HP cleaning
guide for HP-tested wipe solutions for personal systems, “How to
Clean your HP Device with Approved Disinfecting Wipes”: https://h20195.www2.hp.com/v2/getpdf.aspx/4AA7-7610ENW.pdf

9

Based on internal HP testing, March 2021. Actual results dependon many factors including patient–doctor interactions andspecific patient conditions.

19 Data refers to the percentage of HP 2023 VIA employee survey
respondents who strongly agreed or agreed with the statement.
20 During calendar year 2023, HP documented 61 recordable
incidents, 35 lost workday cases, and 379 lost workdays.
21 “Leadership” is defined as director level and up at HP.
22 As a percentage of U.S. personnel with the job level of executive,
formerly vice president. Baseline is June 2020, when the HP
Racial Equality and Social Justice Task Force was formed.

25 Baseline is June 2020, when the HP Racial Equality and Social
Justice Task Force was formed.

28 Data is for the 12 months ending June 30 of the year noted.
Figures are for purchases in the United States and Puerto Ricofrom U.S.-based businesses. Suppliers may be included in
multiple categories.
29 HP’s allocatable indirect spend is calculated based on suppliers’
spending with diverse suppliers and their dollar volume of HP
business compared to their total revenue.
30 According to the World Health Organization (WHO), more than
one billion people are estimated to experience disability, a widely
cited statistic based on its findings in the first ever World Reporton Disability in 2011. The WHO has reconfirmed this proportion
repeatedly, including in its Disability fact sheet published in 2021.
31 According to the U.S. Centers for Disease Control and Prevention,
61 million adults in the United States live with a disability, basedon data from its Disability and Health Data System and “Morbidity
and Mortality Weekly Report.”
32 Our programs aim to accelerate digital equity through providing
access to at least one of the following: hardware, connectivity,
content, or digital literacy.

15 Approximately 1.6% of employees are on leave for various
reasons at any given time.
16 Data refers to the percentage of HP 2023 VIA employee survey
respondents who strongly agreed or agreed with each statement.

10 HP Security Manager must be purchased separately. For details,
see hp.com/go/securitymanager.

17

11

In the United States, the minimum amount of vacation time forsalaried exempt employees is three weeks per year. Vacation
time varies in other locations.

The HP Foundation is a nonprofit 501(c)(3) organization.

12 Includes valuation of employee volunteer hours, employee
donations, HP Foundation match, and HP Foundation grants.
13 Hourly rate is based on type of volunteering: US$195/hour forboard, service corp, pro bono, and skills based; US$29.95/hour forhands-on and undetermined. Valuation of non-U.S. volunteering
hours is adjusted using World Bank data for purchasing power
differences across countries.

APPENDIX | ENDNOTESIntroduction

Integrity

10 HP Security Manager must be purchased separately. For details,
see hp.com/go/securitymanager.

1

Excludes new hires joining HP after January 1, 2022 (although all
new hires are given 30 days to complete Integrity at HP New Hire
training as part of their mandatory onboarding process).

112

HP’s most advanced embedded security features are available
on HP Managed and Enterprise devices with HP FutureSmartfirmware 4.5 or above. Claim based on HP review of publishedfeatures as of February 2023 of competitive in-classprinters. Only HP offers a combination of security features toautomatically detect, stop, and recover from attacks with a selfhealing reboot, in alignment with NIST SP 800-193 guidelines fordevice cyber resiliency. For a list of compatible products, visit:
http://hp.com/go/PrintersThatProtect. For more information, visit:https://www.hp.com/us-en/security/print-security/claims.html.

12 2023 WKI Emissions Testing study, commissioned by HP, incompliance with Blue Angel protocol DE-UZ 219: 42 non-HP(31 imitation and 11 remanufactured) toner cartridge brands
compatible with HP LaserJet Pro M404dn and M405dw
purchased in Australia, Chile, China, Colombia, Czech Republic,
Germany, Korea, Mexico, Netherlands, Poland, Singapore,
Switzerland, Thailand, UK, United States and Vietnam.
See HP.com/go/IAQnonhpWKI2023.

Sustainable Impact
Climate Action
Human Rights
Digital Equity and Philanthropy
Integrity
Appendix
About this report
Policies and standards

3

Independent accountants’review report
United Nations Sustainable
Development Goals index
Sustainability AccountingStandards Board index

4

HP Sure Click Enterprise is sold separately. Supported
attachments include Microsoft Office (Word, Excel, PowerPoint)and PDF files, when Microsoft Office or Adobe Acrobat
are installed. For full system requirements, please visit
HP Sure Access Enterprise and HP Sure- Click Enterprisesystem requirements.

5

HP Sure Access Enterprise is sold separately. Visit our website
for full system requirements.

6

For the methods outlined in the NIST Special Publication 800-88“Clear” sanitation method. HP Secure Erase does not support
platforms with Intel Optane™.

GRI index
United Nations Guiding
Principles Reporting
Framework index
Endnotes

7

8

9

2023

HP Sustainable
Impact Report

207 hp.com/sustainableimpact“World’s most secure PCs and workstations” is based on HP’sunique and comprehensive security capabilities at no additional
cost among vendors on HP Elite PCs and HP Workstations with
Windows and 8th Gen and higher Intel® processors or AMD
Ryzen™ 4000 processors and higher; HP ProDesk 600 G6 withIntel 10th Gen and higher processors; and HP ProBook 600 withAMD Ryzen 4000 or Intel 11th Gen processors and higher.

An HP printing system consists of an HP printer, paper, andOriginal HP supplies. Blue Angel DE-UZ 219 emissions criteria or
earlier versions applicable when printing system launched.

13 HP Latex Inks were tested for hazardous air pollutants, as definedin the Clean Air Act, per U.S. Environmental Protection Agency
Method 311 (testing conducted in 2013), and none were detected.
14 Water-based HP Latex Inks are not classified as flammable or
combustible liquids under the U.S. Department of Transportation
or international transportation regulations. Testing per thePensky–Martens closed cup method demonstrated a flash point
greater than 110°C (230°F).
15 Printing with HP Latex Inks avoids the problematic reactive
monomers associated with ultraviolet (UV) printing. Acrylatemonomers present in uncured UV inks and UV-gel inks candamage skin. See https://lkc.hp.com/storage/app/uploads/
public/65d/e0a/c9e/65de0ac9e4bef955846714.pdf.

Photo credits
1

Alberto Bernasconi/HP Inc.: 1682

Arturo Olmos/HP Inc.: 87, 89, 95, 102, 124, 126, 130, 133, 170, 171, 174

3Carter Johnson/HP Inc.: 146

HP Sure Recover Gen3 is available on select HP PCs and requires
an open network connection. You must back up important files,
data, photos, videos, etc. before using HP Sure Recover to avoid
loss of data.

4

Craig Easton/HP Inc.: 136

5

Courtesy of ONAMIAP: 92, 93, 94

6

Kimberly dela Crus/HP Inc.: 2HP’s most advanced embedded security features are available
on HP Managed and Enterprise devices with HP FutureSmartfirmware 4.5 or above. Claim based on HP review of publishedfeatures as of February 2023 of competitive in-classprinters. Only HP offers a combination of security features toautomatically detect, stop, and recover from attacks with a selfhealing reboot, in alignment with NIST SP 800-193 guidelines fordevice cyber resiliency. For a list of compatible products, visit:
http://hp.com/go/PrintersThatProtect. For more information, visit:https://www.hp.com/us-en/security/print-security/claims.html

7

Lauryn Ishak/HP Inc.: 10, 11, 19, 74, 85, 98, 99, 100, 112, 122, 123, 127,
129, 179

8

Matt Furman/HP Inc.: 72, 86, 96, 101, 111, 120

9Suzanne Metivier/HP Inc.: 128

Memory Shield™ is available on the HP Color/Mono LaserJet
Enterprise M400 series, the HP Mono/Color LaserJet E40000
series and any future HP Enterprise LaserJet devices running
FS 5.4 or later.