Sustainability
Manifesto

– OUR BRAND –OUR BRAND
At HAY, we work with the world’s leading designers in a sustainable anddemocratic context that draws from three primary sources of inspiration:art, architecture, and fashion. We have always paid close attention to andbeen inspired by our surroundings, and putting our finger on the pulse ofcontemporary culture is how we keep pace with the world around us.

LINK TO BRANDFILM

– SUSTAINABLE STRATEGY –SUSTAINABLE STRATEGYAt HAY, we work to design and produce long-lasting, functional productsthat people want to live with for many years. Our commitment to reduce ourenvironmental footprint also includes using resources in a sustainable way, sowe strive to utilize the most efficient and environmentally conscious methods,tools, and materials available.
We recognise that our actions have a significant environmental impact, and wetherefore take our responsibility to contributing to a greener future seriously.
We aim to be climate positive in everything that we do, with focus on the threeareas below:
SUSTAINABLE DESIGNDURABLE PRODUCTS
LOCAL PRODUCTIONLINK TO ENVIRONMENTAL PROFILE

– SUSTAINABLE DESIGN –KEEP IT GREEN
HAY’s environmental and social commitments are an integral partof our corporate values, and we make a concerted effort to develop
long-lasting products that use environmentally-friendly materials. We
strive to ensure sustainability in every step of our production, andare dedicated to complying with legal and social demands, ethicalstandards and international norms. We focus on finding the balance
between creating a healthy working environment while taking social
responsibility and creating environmentally-friendly solutions for every
step of our supply chain.

– SUSTAINABLE DESIGN –COMMITTED COLLABORATORS
HAY works with the best international designers to make designs inshapes, colours, and materials that utilise innovation and sustainableproduction methods and ensure sustainable design from the initial
product development stages.
Our ongoing goal is to reduce our environmental footprint, so we areconstantly conducting research into the field of materials to create
sustainable products with a strong environmental profile.

– SUSTAINABLE DESIGN –EFFECTIVE REGULATION
That’s why every new design takes the well-being of the environment
into consideration at every stage of a product’s life; from the methods
and materials used to produce it, to distribution, disassembly andrecycling at the end of its life.
At HAY, we set strict requirements for and limits on chemicals
used during production, as well as limiting emissions from finishedproducts. This benefits the environment, the health of the consumer
and the people who manufacture our products.

– DURABLE PRODUCTS –QUALITY
HAY’s products have a high level of quality and are designed to last for years.
We select environmentally-friendly materials to ensure optimal durability andstrength of the product. The majority of our products are tested by accredited
testing institutes for durability, strength and safety according to international
standards.

– DURABLE PRODUCTS –REPLACEMENT PARTS
Offering replacement parts is an important way of extending the lifeof our products, which in turn reduces their environmental footprint.
Therefore, we supply replacement parts for our furniture; gliders,fitting bags, shells, wheels and bases whenever possible.

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– DURABLE PRODUCTS –WARRANTY
HAY’s product warranty is longer than the standard in the industry.
We offer a 5-year warranty on the majority of our indoor furniture,and all our other products are covered by the two-year right ofcomplaint.

– DURABLE PRODUCTS –DOCUMENTATION
We ensure that our products are tested on a large scale, and wecontinually make necessary adjustments and improvements toour products, from materials to production methods and quality,
wherever it is economically and technically possible.
Many of our products are tested in accordance with internationalstandards, and HAY works continually and actively to improve theseprocesses.
HAY’s products are well documented. When making new designs or
selecting new materials, we review the content of every component
to ensure that it lives up to HAY’s environmental and safety
standards. HAY can provide all relevant documentation for everyproduct.

– LOCAL PRODUCTION –LOCAL PRODUCTION
Using local production is an important way to limit the pollution and wastecaused by transportation of our goods, such as CO2 emissions. HAY is activein three regions: EU, APAC and the US, and we have set up local supply andproduction chains on each continent, aiming to produce two-thirds of ourproducts in the region where the product is sold.

Havnen 1 8700 Horsens Denmark +45 4282 0282 / www.hay.com