英 語

Information on daily life
(Chino City)
Contents
Consultation Counter

1

Emergencies

2

Natural disasters

3

National Pension / Industrial Accident / Hello Work

4Childbirth and Childcare

5

Welfare6

Education

7

Procedure for Family Register

8

Daily Life

9GARBAGE COLLECTION

10CHINO-SHIYAKUSHO (Chino City Office)〒391-8501
Nagano-ken, Chino-shi, Tsukahara, 2-6-1
Tel: 0266-72-2101
Open: Monday-Friday, 8: 30-17: 15
Closed: Saturday, Sunday, Holidays,
December 29th-January 3rd

Chino City Office Branch "BELLVIA”〒391-0001 Chino-shi, Chino, 3502-1, BELLVIA 2F
Tel: 0266-71-1663
Open: 10:00 - 19:00
Closed: Thursday, December 29 - January 3
The BELLVIA basement parking lot is free of charge forthe first three hours.

CHINO CITY CONSULTATION COUNTER “Free of charge”
We provide a service to solve problems regarding to daily life of foreign residents.
Date/Time: Every third Thursday 10:00 - 16:00
Location: Chino City Office 7th floor
Tel: 0266-72-2101, ext.232 (CHINO-SHI CHIIKI-SOSEI-KA)

Date/Time: Saturday or Sunday 13:00 – 16:00
Location: YUI-WORK-CHINO（ゆいわーく茅野）
Chino-shi, Tsukahara, 2-5-45
Tel: 090-8846-0491 (OKAMOTO)
0266-72-2101, ext.232 (CHINO-SHI CHIIKI-SOSEI-KA)

JAPANESE CLASSESCHINO-SHI NIHONGO KYOSHITSU (Free)
Place: YUI-WORK-CHINO（ゆいわーく茅野）
Hours: Saturday or Sunday, 13:00 - 15:00
Tel: 090-8846-0491 (OKAMOTO)
0266-72-2101 (ext. 232) (CHINO-SHI CHIIKI-SOSEI-KA)

YUI-WORK-CHINO（ゆいわーく茅野）
Chino-shi, Tsukahara, 2-5-45-1-

EMERGENCIES■Police (KEISATSU) Tel: 110
For non-urgent response, contact Chino Police Station on 0266-82-0110.

1) Dial 1102) Tell the operator what your language is.
3) Wait for the interpreter.
* In the case of an accident please provide details.

■Fire / Ambulance (SHOBO-SHO) Tel: 119
Fire1) “KAJI DESU.”

It is a fire2) “KOKO WA
3) “

DESU”

Give your address or location

NO CHIKAKU DESU.”

Give the names of nearby landmarks4) “NAMAE WA

DESU.”

Give your name5) “DENWA BANGO WA

DESU.”

Give your telephone number

Ambulance
1) “KYUBYO DESU.” / “KALANIN DESU.”

a sudden illness / an injury

2) “KOKO WA

Give your address or location

3) “

DESU”
NO CHIKAKU DESU.”

Give the names of nearby landmarks4) “NAMAE WA

DESU.”

Give your name5) “DENWA BANGO WA

DESU.”

Give your telephone number-2-

NATURAL DISASTERS■Earthquake- Escape from the place where something might drop and protect your head with something soft to absorb theshock.
- Dive under a strong table, or a bed, and grip a leg of the table firmly.
- Put on shoes without fail, lest you should be injured.

■Typhoon and heavy rain
Carefully watch TV, and/or listen to radio to gather weather information.

■Helpful Apps and Websites
Japan Meteorological Agency

Safety tips
Androidgoo Disaster Readiness App
Android

iOS

iOS

NHK WORLD-JAPANAndroidiOS■Things to take to an evacuation shelter
e.g., Drinking water, Residence card, Passport, Insurance card, Medicine, Mask, Ready-to-eat food,Tissue paper, Wet tissue, Flashlight, Plastic bag, Pocket warmer (Kairo), Mobile battery, Cash (Coin),
Band-aid, Blanket, Clothing, Towel, Working gloves, Sanitary items, Paper diaper, Mobile toilet, etc.

★Please follow the rules at the evacuation shelter.
■Disaster Emergency Message Board (web 171) https://www.web171.jp
The service provided when a large-scale disaster occurs.
People who live in a disaster-stricken area can register text messages and it is brows able in Japan and overseas.

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NATIONAL PENSION / INDUSTRIAL ACCIDENT / HELLO WORK
■Health Insurance (KENKO HOKEN)
Foreign nationals staying Japan more than 90 days must enroll in National Health Insurance System or Employees’
Health Insurance System so that you can receive medical benefits or medical allowance if you get injured or sick.

■Employees’ Pension Insurance, National Pension
Employees and part-time workers meeting requirements must enroll in Employees’ Pension Insurance.
Other foreign nationals between 20 and 60 years of age must enroll in National Pension.
Lump-Sum Withdrawal Payments (DATTAI ICHIJIKIN)
Foreign nationals who have made insurance premium payments more than 6 months
can claim Lump-Sum Withdrawal Payment within 2 years after moving out of Japan.
For more details, please contact OKAYA NENKIN JIMUSHO (Tel: 0266-23-3661).

(National Pension)■Long-Term Care InsuranceLong-Term Care Insurance System supports people who need assistance.

■Employment Insurance
Employment Insurance System provides unemployment benefits and educational and training benefits for stable
life and promotion of employment.

■Industrial Accident Compensation Insurance
Industrial Accident Compensation Insurance System provides insurance benefits forpeople who get injured, become ill, disabled, or die due to work or commuting.

(Industrial Accident)■Hello Work
Hello Work provides services such as job introduction, employment insurance benefits and job training.
【Hello Work Suwa】
Address: 3-2503-1, Kamigawa, Suwa-shi

TEL: 0266-58-8609

Closed: Saturday, Sunday, Holiday, December 29 – January 3.

(Hello Work)In case of unemployed
Please get certified for unemployment to receive Employment Insurance (Unemployment Benefits).
Employment Insurance does for 7 days after applying for a job.
What to bring to apply for a job.
1. RISHOKU-HYO (Separation notice) (receive from employer)
2. Residence card or MY NUMBER CARD
3. Two photos (3.0X2.5cm) (taken within last 3 months)
4. Bank book
5. INKAN-4-

CHILDBIRTH AND CHILDCARE■If you are Pregnant
The grant of Maternal and Child Health Handbook (Boshi-kenko-techo).
This Maternal and Child Health Handbook is necessary for the health examination and the Childbirth.
You should submit the pregnancy notification (issued by an obstetrician and gynecologist) to the
Health Administration Center (Kenko-kanri-center) of the Chino City Office.
Inquiry: Health Administration Center (Chino-shi Kenko-kanri center), Tel: 0266-82-0105■Vaccination for Child
Necessary items: Maternal and Child Health Handbook, Vaccination questionnaire【Individual vaccinations】
Hib (Haemophilus influenzae type b), Pediatric pneumococcal (Shoni no Haienkyukin), Hepatitis B (B-gata Kanen),
Rotavirus (Rota), DPT and Inactivated polio (Yonshu-kongo), Combined measles-rubella (MR) (Mashin, Fushin),
Chickenpox (Suito), Japanese Encephalitis (Nihon-noen), Diphtheria and Tetanus (DT) (Nishu-kongo),
Cervical cancer HPV (Human Papillomavirus) (Shikyukei-gan)【Group vaccinations】
BCG
Inquiry: Health Administration Center (Chino-shi Kenko-kanri center), Tel: 0266-82-0105■Health Check for Child
There are routine health checks for children who are 4 months old, 10 months old, One ½ years old, 2 years
old, and 3 years old. This time is the most important for a child’s growth and development. Please make sure
your child has these health checks.
Inquiry: Health Administration Center (Chino-shi Kenko-kanri center), Tel: 0266-82-0105■Public Nursery Schools (HOIKUEN)
Inquiry: Chino City Office 6th floor, Early Childhood Education Division (Yoji-kyoiku-ka),
Tel: 0266-72-2101 (ext. 622/623)■OYASUMI-KANOYASUMI-KAN accepts children who are not ablet to go nursery schools or elementary schools during recovery
from illnesses. Up to six children can use the facility.
Requirements: The child is registered as a resident in Chino-shi, Okaya-shi, Suwa-shi, Shimosuwa-machi,
Fujimi-machi or Hara-mura.
Guardians cannot take care of their children because of works, illnesses, others.
Age: 6 months old to third grade in an elementary school
Inquiry: OYASUMI-KAN “Chino-shi Tamagawa 444-1”, Tel: 0266-55-3161
Chino City Office 6th floor, Early Childhood Education Division (Yoji-kyoiku-ka)
Tel: 0266-72-2101 (ext. 622)

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WELFARE■Child Support Allowance (JIDO-FUYO TEATE)

Income-tested

The person who supports or brings up the child who meets any of the following conditions can receive theallowance (until the March 31 after the child reaches the age of 18).
- The child’s parents are divorced.
- The child’s father or mother deceased.
- The child’s father or mother has severe disabilities.
- It is unknow whether the child’s father or mother is alive or dead.
- A child was born out of wedlock.
- Others
Inquiry: Chino City Office 6th floor, Children Division (Kodomo-ka), Tel: 0266-72-2101 (ext. 611)

■Child Allowance (JIDO-TEATE)
Chino City Office 6th floor, Children Division (Kodomo-ka), Tel: 0266-72-2101 (ext. 614)

■Other welfare programs
Welfare for people with disabilities

Public assistance(Shogaisha-fukushi)(Seikatsu-hogo)

Chino City Office 1st floor, Regional Welfare Division

Chino City Office 1st floor, Regional Welfare Division(Chiiki-fukushi-ka)(Chiiki-fukushi-ka)

Tel: 0266-72-2101 (ext. 315/316)

Tel: 0266-72-2101 (ext. 317/318)

Welfare for elderly people

Welfare medical care

(Koreisha-fukushi)(Fukushi-iryo)

Chino City Office 1st floor, Elderly People/

Chino City Office 1st floor, Elderly People/

Insurance Division (Koreisha-Hoken-ka)

Insurance Division (Koreisha-Hoken-ka)

Tel: 0266-72-2101 (ext. 334/335)

Tel: 0266-72-2101 (ext. 326/327/328)■HOKEN-FUKUSHI service center（Chino-shi）
We provide consulting services for childcare, nursing, people with disabilities, health care, etc.
Address
TOBU Hoken-Fukushi Service Center（東部保健福祉サービスセンター）
SEIBU Hoken-Fukushi Service Center（西部保健福祉サービスセンター）
CHUBU Hoken-Fukushi Service Center（中部保健福祉サービスセンター）
HOKUBU Hoken-Fukushi Service Center（北部保健福祉サービスセンター）

Tamagawa 4300

Miyagawa 3975

Tsukahara 2-5-45

Kitayama 4808-1-6-Service area

Tel

TOYOHIRA

豊平

TAMAGAW玉川

IZUMINO泉野

MIYAGAWA宮川

KANAZAWA

金沢

CHINO

ちの

YONEZA

米沢

NAKAOSHIO

中大塩

KOHIGASHI

湖東KITAYAMA

北山

0266-82-0026

0266-82-0073

0266-82-0107

0266-77-3000

EDUCATION■The Japanese Education System
The school education in Japan includes 6 years of elementary school, 3 years of junior high school, 3 years ofsenior high school, and 4 or 2 years of university or college, respectively. The elementary
schools and the junior high schools are the compulsory education.

■Elementary School & Junior High School (SHOGAKKO, CHUGAKKO)
Starting Ages
Elementary school: 6 years old children as of April/1
Junior High school: 12 years old children as of April/1
Application Procedure in Chino City
Please visit to School Education Division (Gakko-kyoiku-ka) with the child’s Residence card.
Based on the application, School Education Division will later decide and inform you of a school for the child.
Expenses
Admission fee, tuition, and textbooks are free of charge. There are charge for costs for school-provided lunch andlearning material. You need to open an account at a designated bank.
OthersEach year starts in April and ends in March. In April or May, a teacher visits children’s homes to talk with theparents (Katei-homon). There are school picnics (Ensoku), an athletic meet (Undo-kai), classroom visitations(Sankan-bi), and school trips (Shugaku-ryoko).
Inquiry: Chino City Office, sixth floor, School Education Division (Gakko-kyoiku-ka),
Tel: 0266-72-2101 (ext. 604/605/606)■High School (KOKO)
Options
There are prefectural and private high schools. Courses vary depending on the school. For those who are working
during the day, evening high school is available.
Entrance exam and classes are in Japanese.
Expenses
Admission fee, tuition fee, and the cost for textbooks and learning material.
For ones who are having difficulty paying the tuition fee, tuition fee exemption programs or scholarship programs
are available.
Inquiry
Public high school: High School Education Division (Nagano-ken Koko-kyoiku-ka) Tel: 026-235-7428
Private high school: Private Education Division (Nagano-ken Shigaku-shinko-ka) Tel: 026-235-7058-7-

PROCEDURE FOR FAMILY REGISTER■Birth Registration (SHUSSHO-TODOKE)
For a child who was born in Japan
Period: Within 14 days from the date of birth.
Applicant: The child’s father or mother
The applying office
At the City Office where the mother or father is living.
In the case of unmarried parents, at the City Office where mother lives or the child was born.
NOTE- Please report your child’s birth to the embassy or consular office of your country in Japan.
- Please apply for your child’s residential status to the Immigration Bureau within 30 days from the date of birth.
- Upon necessity, please obtain a Certificate of Acceptance of Birth Report from the City office.
Inquiry: Chino City Office 1st floor, Civic Affairs Division (Shimin-ka), Tel. 0266-72-2101 (ext. 253)

■Death Registration (SHIBO-TODOKE)
Period: Within 7 days from the date of death
Applying office
To an appropriate administrative office in the area where the deceased person died or
was living, or the applicant is living.
NOTE- Please make an appointment at Civic Affairs Division (Shimin-ka) by phone to cremate a deceased person.
- Cremation permit is necessary. Please submit the death registration and receive the cremation permit.
- If the deceased person registered as a resident in Chino-shi, Okaya-shi, Suwa-shi, Shimosuwa-machi,
Fujimi-machi or Hara-Mura, the cremation fee at SEIKA-EN is 10,000yen.
- SEIKA-EN（静香苑）Crematory
Address: Chino-shi Miyagawa 647-1, Tel: 0266-72-5150
Other
Please report the death to an appropriate administrative office of your country. Make an inquiry to the embassy
or consulate of your country for details
Inquiry: Chino City Office 1st floor, Civic Affairs Division (Shimin-ka), Tel. 0266-72-2101 (ext. 253)

■Marriage Registration (KONIN-TODOKE)/Divorce Registration (RIKON-TODOKE)
Inquiry: Chino City Office 1st floor, Civic Affairs Division (Shimin-ka), Tel. 0266-72-2101 (ext. 253)

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DAILY LIFE
■Driver’s License
Switching an overseas driver’s license to a Japanese Driver’s License.
You can switch your Driver’s License obtained outside Japan to a Japanese Driver’s License.
In addition to submitting the documents shown below, the applicant must receive an aptitude test and a driving
test conducted on an examination course.
Requirements for switching to a Japanese License- Registered as a resident in Nagano Prefecture.
- The applicant’s overseas driver’s license must be valid.
- The applicant must be able to prove that he or she stayed in the country where he or she obtained the driver’s
license for three months or more after obtaining the license.
Necessary Documents- Overseas Driver’s License- Residence card or Special Permanent Resident Certificate and Residence Certificate.
- Passport.
- One photo- Japanese translation (overseas driver’s license, others)
NOTE
To change a foreign driver’s licenses to a Japanese one, you must contact the Driver’s License Center inadvance and reserve a spot for written and practical tests and submit the necessary documents.
Inquiry/ Where to Apply
Thu-nanshin Unten Menkyo Center（中南信運転免許センター）, Tel: 0263-53-6611
なが の けんみんこうつうさいがいきょうさい■Mutual Aid Traffic Accident Insurance Plan (長野県民交通災害 共 済)
(NAGANO KENMIN KOTSU SAIGAI KYOSAI)This mutual aid system will allow you to receive a benefit if you participate in a traffic accident in Japan.
Membership fee: ¥400 per person per year.
Qualification- Registered as a resident.
- Application form is available at the Civic Affairs Division (Shimin-ka).
You can apply at any bank within Chin-city (other than post offices).
- For the following people, Chino City will assume the membership fee, and will take over the application
Members of single-mother households, Members of single-father households, Widows aged sixty-five andunder, Welfare recipients, Disability certificate holders, Children aged fifteen and under.
- You must claim the benefit within 2 years from the date you had the traffic accident.
Inquiry: Chino City Office 1st floor, Civic Affairs Division (Shimin-ka), Tel: 0266-72-2101 (ext. 255)

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GARBAGE COLLECTION■Burnable Garbage- Put in Chino City designated burnable garbage bag “letters are printed in red ink” and place at the designatedsite by 8:30 am.
- Write your name and district on the designated garbage bag.
- Garbage collection day depends on the district you live in.
- If your garbage is too large to put in the designated garbage bag, bring it to SUWA-MINAMI SEISO CENTER.
- If your pet dies, put the pet’s body in a cardboard box and bring it to SUWA-MINAMI SEISO CENTER.
(If you dispose a pet weighing more than 20kg, please contact pet crematorium.

■Recyclable garbage/Non-burnable garbage- Place at the designated site in your area or other Recycle Stations.
- Put non-burnable garbage in Chino City designated non-burnable garbage bag “Letters are printed in green
ink.”- Write your name and your district on the designated garbage bag.
- Items must be separated into each material.
- If a product is too large to put in the designated garbage bag, bring it to SUWA-MINAMI RECYCLE CENTER.

■Large garbage
FUTON, Blankets, Carpet, Mattresses (Household garbage is free of charge)
Bring the items to SUWA-MINAMI SEISO CENTER.

Others (Fee: ¥200/10 kg)
Bring the items to SUWA-MINAMI RECYCLE CENTER.

■Home Appliance Recycling Law
Television, Refrigerators, Freezers, Air-Conditioners, Washing Machines, Drying Machines
Please contact the store where you bought the product.
Inquiry
CHINO-SHI BI-CYCLE CENTER, Tel: 0266-72-2905
SUWA-MINAMI SEISO CENTER (Garbage incineration plant)
Address: Chino-shi Yonezawa 2000-3
Monday – Saturday, 9:00 – 16:30
There is no garbage collection on Sundays, December 31 to January 3.
SUWA-MINAMI RECYCLE CENTER (Incombustible disposal plant)
Address: Chino-shi Yonezawa 2000-3
Monday – Saturday, 9:00 – 16:30
There is no garbage collection on Sundays, December 31 to January 3.

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Cooperation: Gaikokuseki-shimin Support group Nekojarashi chino
Published by: Chino City
Simplified version of 2022

Copyright （本誌の無断転載・コピー禁止）