Telecommunications
Company in thePhilippines Protects andSecures Its Communityof 71 million Users
With Gigamon

Because we are able to see and we are able to secure, we cando a better job of protecting and securing sustainable growth ofour revenue.”
ANGEL REDOBLE
Chief Information Security Officer (CISO) for PLDT Group and SMART

CHALLENGES

SOLUTION

CUSTOMER BENEFITS+ Need to gain 100% visibility into

+ GigaVUE H Series+ GigaVUE-FM+ Traffic Access Points (TAPs) and+ Visibility into what is traversing

a large and highly decentralized
environment, with 400,000assets scattered across thePhilippines and beyond+ Complying with multiple
regulations requiring
uninterrupted and secure services

CUSTOMER SUCCESS | PLDT

aggregators

the network layer+ Secure and uninterrupted
internet and telecom service+ Protection of sustainable
revenue growth

ABOUT PLDTSOLUTION

Founded in 1928, PLDT Inc. (PLDT), formerly
known as the Philippine Long Distance Telephone
Company, is the leading telecommunications
provider in the Philippines. Through its principal
business groups – from fixed line to wireless –PLDT offers a wide range of telecommunications
and digital services across its extensive fiber optic
backbone, and fixed line and cellular networks. It
is the only Philippine company listed in the New
York Stock Exchange. A subsidiary of PLDT, Smart
Communications, Inc. (SMART) provides wirelesscommunications and digital services to about 71
million mobile subscribers.

To achieve pervasive visibility, Redoble and his
team deployed network test, terminal, or TAPs
and aggregators across the entire asset estate,along with GigaVUE H Series and GigaVUE-FM. The
network TAP technology provides access to thetraffic required to secure, monitor, and manage thenetwork infrastructure continuously and efficiently.

Angel Redoble, the Chief Information Security
Officer (CISO) for PLDT Group and SMART, hasbeen with the company for five years and has 28
years of experience in cybersecurity. He articulates
his role as “preventing any cybersecurity-related
incident that would result in financial, operational,legal, compliance, or reputational risks to thecompany.” He emphasizes that it is not his role todetermine the direction of the business as a whole,such as whether to move to the cloud or not, butrather to support and secure the environment theorganization chooses to operate in.

CHALLENGE
Redoble doesn’t see things in terms of challenges.
“We don’t have challenges,” he says, “we makethings better.” He shares that visibility has
always been the foundation of the organization’s
cybersecurity strategy. “You cannot protect
something that is not visible to you,” he explains.
That’s what led him to Gigamon. While the teamconsidered other solutions, he says, “but we foundGigamon more suitable to our needs.”
The challenge was how to gain 100% visibility intoa large and highly decentralized environmentof 400,000 assets, dispersed throughout thePhilippines as well as outside its borders.

CUSTOMER SUCCESS | PLDTGigaVUE-FM fabric manager provides a simple
web-based centralized interface to configure,manage and operate the visibility nodes acrossmultiple locations through a single pane of glass.
This enables comprehensive traffic and security
intelligence at scale. GigaVUE H Series provides
visibility for active and passive security as well as
network and application monitoring.
“You can’t secure what you can’t see, and you can’t
respond if you don’t know what’s going on inside
your assets and what’s lurking in your network,”
affirms Redoble.

BENEFIT“With the Gigamon solution becoming part ofour environment, we now have 100% visibility tothese assets,” shares Redoble. To him, visibility andsecurity are synonymous and are connected torevenue growth. As he explains, “Because we areable to see and we are able to secure, we can do a
better job of protecting and securing sustainablegrowth of our revenue.”
Another key benefit of the Gigamon deployment
is the ability to provide continuous service tocustomers. This is not only important from acustomer service standpoint, it’s a government
regulation the organization must comply with.
Passed in 1994, Republic Act No. 7925: An Act
To Promote and Govern the Development ofPhilippine Telecommunications and the Delivery of
Public Telecommunications Services sets out therequirements by which companies in the spacemust abide.

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“We have multiple regulators. Under the scopeof our regulators, we must continuously secureand protect our infrastructures to prevent service
interruptions,” Redoble points out. He says thatGigamon has reduced the organization’s risks tothe lowest level possible because of the visibility
it provides.
Redoble takes his profession seriously. “I seecybersecurity as a nation-building profession.
Ensuring the safety and security of our subscribers
is why we stay awake at night. We are concerned
about kids using our connection to attend classes
online and about making sure that parents who
work at home can do their jobs. We are protecting
and securing our community—the Filipino people.”
Redoble acknowledges the important role that
Gigamon plays in keeping his community protected.
“You have my word as the CISO of the biggest
telecommunications company in the Philippines: wevery much appreciate this valuable partnership.”

ABOUT GIGAMON
Gigamon offers a deep observability pipeline thatharnesses actionable network-level intelligenceto amplify the power of observability tools. Thispowerful combination enables IT organizations
to assure security and compliance governance,
speed root-cause analysis of performancebottlenecks, and lower operational overhead
associated with managing hybrid and multi-cloud
IT infrastructures. The result: modern enterprises
realize the full transformational promise of thecloud. Gigamon serves more than 4,000 customers
worldwide, including over 80 percent of Fortune 100
enterprises, nine of the 10 largest mobile network
providers, and hundreds of governments andeducational organizations worldwide. To learn more,
please visit gigamon.com.

© 2022 Gigamon. All rights reserved. Gigamon and the Gigamon logo are trademarks of Gigamon in the United States and/or other countries. Gigamon trademarks can be found atgigamon.com/legal-trademarks. All other trademarks are the trademarks of their respective owners. Gigamon reserves the right to change, modify, transfer, or otherwise revise thispublication without notice.

Worldwide Headquarters
3300 Olcott Street, Santa Clara, CA 95054 USA+1 (408) 831-4000 | gigamon.com

CUSTOMER SUCCESS | PLDT

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