CUSTOMER CASE STUDY CHITALE DAIRYMany locations, one cybersecurity solution: Chitale
Dairy shows the way
Chitale Dairy was founded by the late Babasaheb Chitale (B. G. Chitale) in 1939
in the small town of Bhilawadi, long before the dairy cooperative movement
had taken roots in India. A pioneer in the Indian dairy industry, the company’s
vision is to provide quality milk produce at competitive rates, and in the process, provide a boost to local farmers. A great believer in technology, thisMaharashtra-based company was among the first to introduce mechanizationin dairy plants.

CUSTOMER-AT-A-GLANCE
Chitale Dairy
IndustryDairyWebsite
www.chitaledairy.com
Number of Users
250 users

Sophos Solutions
Sophos XG Firewall (virtual)
16 core 24 GB RAM
Intercept X Advanced with EDR
Server Protection
APX
Email ApplianceRED
Sophos Mobile

CUSTOMER CASE STUDY CHITALE DAIRY

Challenges
ÌÌ Increased frequency of cyberattacks
ÌÌ Non-availability of skilled IT staff
ÌÌ Lack of visibility across multiple branches

When are point solutions nolonger the solution?
Chitale’s dairy plant processes about three hundred
thousand liters of milk per day. The company’s massive
scale of operations necessitates the use of more than
20 servers, 250 endpoints and a number of supervisory
control and data acquisition (SCADA) networks. With
several retail points and branches across the country,security and visibility over the network was a point of
top concern.
As the scale of its operations continued to grow, Chitale
began facing frequent virus outbreaks, resulting inseveral hours of downtime. Dr. Vishwas Chitale, chief
technology officer (CTO) and partner, says: “Every time
we faced an issue, our IT staff would struggle to getthings up and running. However, the solution was only apatch-up at best as we were unable to get to the root of
the problem.”Situated in a tier-three city, Chitale struggles to findexperienced and knowledgeable staff. The company
therefore wanted a solution that would be easy to deploy
and require minimal intervention.

“We evaluated several vendors to find a robust solutionthat could multitask – one that would improve theauthentication process, provide comprehensive email
protection, arrest virus outbreaks, provide indepth
visibility, and optimize our internet speed. Many vendors
offered us standalone solutions. However, managing
the deployment of half a dozen solutions would not only
be more painful and more expensive, but it would also
require us to considerably scale up our IT team,” said Dr.
Chitale.

What made Sophos the final
word in network protection?
Chitale’s first experience with Sophos was with
Cyberoam devices. Based on this interaction, thecompany decided to upgrade and deploy Sophos XG
Firewall across the network.
“The evaluation process was very smooth, and wewere able to deploy the entire solution in differentstages. Our current solution uses Intercept X Advancedwith Endpoint Detection and Response to provide
comprehensive protection across the enterprise,” says
Dr. Chitale.
On the network side, XG Firewall identifies and isolates
the infected system until it can be cleaned up, while
the cloud sandbox environment stops the latest zeroday threats in their tracks. Two-factor authentication,
integrated with the SMS gateway, allows credentials
to be sent via phone, adding an extra level of security.
A combination of the latest technologies like Sender
Policy Framework (SPF), Domain Keys Identified
Mail (DKIM), Domain-based Message Authentication,
Reporting and Conformance (DMAARC) and Time ofClick provides end-to-end email protection.

‘The company
has been able
to focus on thebusiness sideof IT insteadof fighting
false positives
or chasing
after alerts.’

CUSTOMER CASE STUDY CHITALE DAIRYHow did Sophos make adifference to the business?
Sophos’ cloud management platform, Sophos Central,
has brought Synchronized Security to Chitale.
Dr. Chitale notes, “Sophos Synchronized Security
enables the endpoint and firewall to share informationin real time. This means that the IT manager no longer
needs to connect the dots. The system automaticallyshares information to reveal hidden risks and unknown
threats. Incident analysis and response also happens
instantaneously. The firewall limits the infected systemfrom accessing other network resources, and theinfection is cut off at source. All this is done in a matterof seconds, freeing up our IT staff from several hours ofinvestigation.”
As a result, the company has been able to focus on thebusiness side of IT instead of fighting false positives
or chasing after alerts. With all endpoints linked to thefirewall, the company gets a 360-degree view acrossthe network, empowering them to make informeddecisions.

Remote ethernet device (RED) connectivity has
allowed the company to extend its secure network
beyond the main facility to remote locations. Since
the company has various retail points and branch
offices, this has been a great value addition to thestrong cybersecurity solutions deployed across theenterprise.
Sophos also is also providing Chitale Dairy with easy
Wi-Fi management.
“We are using about 50 APX wireless devices thatgive our users secure Wi-Fi access. Sophos XG OTP
has equipped us with an efficient guest management
system where we can completely isolate guest
traffic,” says Dr. Chitale. “We are satisfied with Sophos’performance until now and look forward to rollingout its encryption and Mobile Device Management
solutions soon.”

To find out how Sophos products
can help protect your organization,
visit www.sophos.com/products

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