HP Sustainable Impact Report2021

Contents

Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Table of contents
3

Letter from our President and CEO

4

About HP

28
29

Approach31

Human rights

31

Health and safety

Sustainable Impact

6

Sustainable Impact strategy

10

Recognition

11

Governance11

Stakeholder engagement

12

ESG materiality

14

Footprint

39

Performance monitoring and evaluation

15

Carbon and climate impact

43

Data

16

Water

17

Data

Integrity and human rights

21

Responsible minerals sourcing

34

Supplier diversity

35

Environmental impact
36

Greenhouse gas emissions

38

Water

38

Waste

45

Operations

46

Our employees

Appendix

58

61

54

Greenhouse gas emissions

56

Water

57

Waste

Community giving and volunteerism
58

HP Foundation programs

60

Disaster recovery and resilience

60

Employee volunteerism

Data

66

Products and solutions

67

Circular and net zero carbon economy

82

70

Product circularity

74

Energy efficiency

75

Sustainable materials

81

Forest positive

Ethics and anti-corruption

49

Employee engagement

83

Product security and privacy

21

Ethics50

Employee development

22

Anti-corruption

51

Compensation and benefits

85

Education

51

Health and safety

87

Healthcare

52

Wellbeing

88

Accessibility

26

Cybersecurity

Public policy

53

Our facilities
53

About this report

94

Policies and standards

95

Independent accountants’ review report98

ESG material topics

100 Sustainability Bond progress statement
101 United Nations Global Compact index

84

89

Goals index

103 Sustainability Accounting Standards
Board index

104 Task Force on Climate-Related Financial
Disclosures index

105 WEF IBC Stakeholder Capitalism
Metrics index

112 Endnotes

Product safety

Privacy

92

106 GRI index

8225

Appendix

Product responsibility

Diversity, equity, and inclusion

Human rights

91

102 United Nations Sustainable Development

46

23

27

32

Products and solutions

See the standalone 2021 HP Sustainable Impact Report Executive Summary.

Supply chain responsibility

520

Operations

Social impact

Data

Environmental, health, andsafety management

Cover image: Empowering girls
HP partner, Girl Rising, uses the power of storytelling to highlight the connection between girls’ education and climate change.
22021 HP Sustainable Impact Reportwww.hp.com/sustainableimpact

Contents

Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Letter from our President and CEO
We are confronting a set of global challenges that are
testing the very foundation on which our society is built.
From an ongoing pandemic to our accelerating climate
crisis to persistent inequality, these challenges impact
all of us. And the way we respond will help shape our
future in profound and lasting ways.
Companies like ours have a critical role to play inhelping solve these challenges. That’s why, in 2021,
we announced one of the most comprehensive
environmental and social impact agendas in our
industry—with aggressive goals focused on climate
action, human rights, and digital equity. And we havebeen taking decisive action to meet them.
In our 21st annual Sustainable Impact report, we share
the progress we are making. There are areas where weare leading but also opportunities for us to do more.
Our teams are operating with the deep sense ofurgency needed to make continuous improvements,
while forging partnerships to maximize our impact.
While no single company, sector, or even country cansolve the enormous global challenges before us, weknow we can create a better future by working together.

Climate Action
Of all the challenges facing the world, none is greaterthan our climate crisis. And so, we set an ambitious
climate goal: By 2040, HP’s entire value chain—Scope 1,
2, and 3—will reach net-zero greenhouse gas emissions,with a 50% reduction in absolute emissions by the endof this decade. We’ve already achieved a 9% absolute
reduction since 2019—but we know we must move faster.
So, we’re rethinking our materials, as well as how to keepthem in circular use, and how to reduce our footprint.
We’ve made significant progress in reducing
plastic waste and using more recycled plastic. We
have reduced single-use plastic packaging by 44%
compared to 2018. And we have increased the use of
postconsumer recycled content plastic across our32021 HP Sustainable Impact Reportpersonal systems and print product portfolio to 13%, as
we aim for 30% by 2025.
We also are disrupting the US$10 billion fiber-basedsustainable packaging market, with our 3D printing–enabled HP Molded Fiber Advanced Tooling Solution andacquisition of Choose Packaging, the inventor of the only
known commercially available zero-plastic paper bottles.
We are partnering with leading conservation andenvironmental organizations, including the World
Wildlife Fund, Conservation International, the Arbor Day
Foundation, and the Jane Goodall Institute, to invest
in forest restoration and responsible management tocounteract deforestation for non-HP paper used in HP
printers and print services. Since 2020, all HP brand
paper and paper-based packaging for home and officeprinters and supplies, PCs, and displays have been
derived from recycled or certified sources.
Finally, we are broadening our impact by engaging ourhundreds of production suppliers and thousands of
non-production suppliers in sustainability programs.
In early 2022, we expanded our Amplify Impact channel
partner program to empower more than 10,000
partners in over 40 countries to advance their own
sustainable impact journeys.

Human Rights
Even as we work to deepen our impact, we are focusedon expanding the diversity of our workforce. Building adiverse and inclusive workforce is not only the right thing
to do—it also makes good business sense. Diverse teams
will always out-innovate and out-perform the market.
We aim to double the number of Black and African
American HP executives by 2025 and reach 50/50
gender equality in leadership by 2030. And while HP
is among the top technology companies for women in
leadership positions—and nearly 45% of our U.S. hires
in 2021 were racial/ethnic minorities—we are exploring
ways to improve inclusive representation at all levels.

Digital Equity
We are also committed to helping break down thebarriers that exclude many from participating in thedigital economy. Nearly 3 billion people around theworld remain offline due to lack of access, affordability,
or usability. The COVID-19 pandemic exposed the depthof this issue and even exacerbated it, as many schools
and businesses began operating remotely.
That’s why, in 2021, we pledged to accelerate digital
equity for 150 million people by the end of the decade—a goal we aim to meet with the collaboration andsupport of key priority partners, like Girl Rising, NABU,MIT Solve, and Aspen Digital, through the Digital Equity
Accelerator program launched in February 2022.

Building a stronger HP
From our earliest days as a company, HP has beena place where innovation drives extraordinary
contributions to humanity. Time and again, our people
have had the vision to see entirely new possibilities forthe role we can play in the world—and the ingenuity tocreate technology that inspires ambitious progress.
That vision and ingenuity is reflected in the progress weare making against our Sustainable Impact goals today.
And the impact on the world—and our business—is clear.
In fact, our Sustainable Impact initiatives helped thecompany win more than US$3.5 billion in new sales infiscal year 2021—a three-fold increase over the prior year.
Simply put, when we innovate with purpose, we create
the conditions for both business and society to thrive.
I am inspired by the progress we are making toward
becoming the world’s most sustainable and justtechnology company. And I hope our success spurs
other businesses to join us in creating the future wewant to see—for our companies, our families, andour communities.

Saludos,

Enrique Lores
President and CEO

www.hp.com/sustainableimpact

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Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

About HP
STRATEGY: BUILDING A STRONGER HP
Financial

US$63.5
US$6.4
US$7.2

Build a more growth-oriented portfolio, while we continue
to lead decisively in our core businesses

Becoming a more digital company to streamline
operations and enable new customer value propositions

Transform/digital

A school for leaders built on Agility,
Customer Centricity, and Ambition

Talent & culture• Incorporated
in the State of Delaware,
United States• Ticker symbol
HPQ on the New York
Stock Exchange

Chip Bergh
Chairman of the Board• Fortune 100 company• Corporate headquarters
Palo Alto, California,
United States

2021 HP Sustainable Impact Report

BILLION

returned to stockholders in the formof share repurchases and dividends

28,000+patents2

250,000+
channel partners

US$1.9KEY FACTS
Enrique Lores
President and Chief Executive
Officer, HP Inc.

BILLIONof net cash provided by operations

Become the most sustainable and just IT company;
focus on Climate Change, Human Rights, and Digital Equity

Portfolio

BILLIONin net revenue

Achieve significant value growth

Sustainable
Impact4

FISCAL YEAR 2021
HIGHLIGHTSBILLIONR&D spend• Approximately 51,000
employees globally1

See our full financial performance.

• HP operates in more than180 countries worldwide

www.hp.com/sustainableimpact

Contents

Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Sustainable
Impact6

Sustainable Impact strategy

11

Stakeholder engagement

10

Recognition

12

ESG materiality

11

Governance52021 HP Sustainable Impact Reportwww.hp.com/sustainableimpact

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Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Sustainable Impact strategy
Sustainable Impact is at the heart of HP’sbusiness strategy, and we aim to be the world’s
most sustainable and just technology company.
In 2021, HP announced our most comprehensive
and ambitious Sustainable Impact agenda yet. It
connects us to the most defining and urgent issuesof our time, where we can have the greatest impact.
• Climate Action: Drive toward a net zerocarbon, fully regenerative economy while
engineering the industry’s most sustainable
portfolio of products and solutions.
• Human Rights: Create a powerful culture ofdiversity, equity, and inclusion. Advance human

Our
key
focus
areas

6

Carbonemissionsrights, social justice, and racial and genderequality across our ecosystem, raising thebar for all.
• Digital Equity: Lead in activating andinnovating holistic solutions that break down
the digital divide that prevents many fromaccessing the education, jobs, and healthcare
needed to thrive. Drive digital inclusion totransform lives and communities.
Our strategy is rooted in science and is informedby HP’s ESG materiality assessment, the United
Nations Sustainable Development Goals andother external frameworks, ongoing engagement

Circularity

Empoweredworkers

Culture ofinclusion
andbelongingwith stakeholders, and alignment with our corebusinesses. It prioritizes efforts where HP’stechnology, talent, and platform can do the mostgood. Above all, our strategy supports a culture
shift that fully integrates Sustainable Impact andpurpose throughout every aspect of our businessand ecosystem.
We know we must stand for more than the
products we sell, which is why Sustainable
Impact is both a business imperative and a key
differentiator for HP. In 2021, Sustainable
Impact helped HP win more than US$3.5 billion
in new sales.1

Education

Healthcare

Forests

Social justice,
racial and gender
equityEconomicopportunity

Climate Action

Human Rights

Digital Equity

2021 HP Sustainable Impact Report

Businesses that can decouple growth fromconsumption and greenhouse gas (GHG)
emissions, grow through an inclusive culture, andoffer solutions to some of our greatest collective
challenges will thrive in the long term. Through our
focus on Sustainable Impact, we capitalize on what
we do best while anticipating and preparing for the
next wave of global challenges. We focus on doing
the right thing, even when it is difficult, to deliver
lasting value through the power of our technology.

In 2021, we issued HP’s inaugural Sustainability
Bond for US$1 billion, to help finance HP
projects that contribute to a more sustainable
and just future. See the HP Inc. Sustainability
Bond progress statement.

The HP Amplify Impact™ program aligns with
our Sustainable Impact strategy by seeking
to educate, excite, and empower HP channel
partners to create lasting positive change andmaximize sustainable business opportunities.
During 2021, more than 1,400 HP partners
pledged to enroll in the program. In February2022, we expanded HP Amplify Impact™ to over
40 countries, as we drive toward our objectiveof enrolling at least 50% of our more than 10,000
partners by 2025. As of April 2022, Amplify
Impact partners had completed more than
10,000 sustainability training courses.

www.hp.com/sustainableimpact

Contents

Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Appendix

Products and solutions

Climate Action
Our mission
Drive toward a net zero carbon, fully
regenerative economy while engineering
the industry’s most sustainable portfolio
of products and solutions.

How we’re driving progress
The science is clear, and the time to act is now.
The 2021 Intergovernmental Panel on Climate
Change report, Climate Change 2021: The
Physical Science Basis, demonstrates thatmaking dramatic progress this decade is critical.
As UN Secretary-General António Guterres noted,
the publication is a ”code red for humanity.”
In April 2021, we announced our ambitious climate
agenda, and set new goals across our value
chain to combat climate change, focused on
GHG emissions, circularity, and forests. We use
science-based targets to drive progress acrossour business, consistent with emission levels
required to limit global warming to 1.5°C. HP’s
five climate action strategic drivers—print andcompute as a service, sustainable materials,
supply chain decarbonization, energy efficiency,
and forest investments—are intended to decouple
growth from GHG emissions and resource
consumption, drive innovation, and transform ourdesign and business models.
By shifting toward circular design principles, we
are working to increase value for customers while72021 HP Sustainable Impact Report

reducing environmental impacts across the value
chain. During 2021, we used a total of 32,000 tonnesof postconsumer recycled content plastic in HP
products—equivalent to 13% of overall plastic use.

Sustainable Impact goals
Goal

Progress in 2021

SDGs

13

Carbon emissions

To decarbonize our supply chain, we continue
to increase engagement with HP suppliers. We
provide support to help them set and meet theirown goals, including science-based targets.
Participants in our programs avoided 81,000
tonnes of CO2e emissions2 and saved 31 million
kWh (US$3.9 million) in 2021.

Reduce HP value chain GHG emissions by 50% by 2030
(compared to 2019), and achieve net zero emissions
4
by 2040

HP’s carbon footprint of 28,459,500 tonnes of CO2e in 2021 was 9%less than in 2019, primarily due to reductions related to product use
resulting from increased energy efficiency and changes to the mixof products sold. Learn more.

Reduce Scope 1 and Scope 2 GHG emissions from global
5
operations by 60% by 2025, compared to 2015

HP’s global operations produced 159,500 tonnes of Scope 1 and13
Scope 2 CO2e emissions, 59% less than our 2015 baseline. Learn more.

Use 100% renewable electricity in our operations by 2025

HP’s global operations procured and generated 264,054 MWh ofrenewable electricity and attributes, equivalent to 54% of our global
electricity consumption. Learn more.

7, 13

Since 2016, HP brand paper has been derived fromrecycled or certified sources, and since 2020 thishas also been the case for paper-based packaging
for home and office printers and supplies, PCs, anddisplays.3 We are now working to expand beyond
our own value chain and counteract deforestation
for the fiber of non-HP paper used in HP printing
products and services through the HP Sustainable
Forests Collaborative. In 2021, we pledged US$80
million to support the World Wildlife Fund (WWF)to help address potential impacts on forests frompaper used in printing with HP printers by 2030.

Reduce HP product-use GHG emissions intensity by 30%
6
by 2025, compared to 2015

HP has achieved this goal for the second year in a row, with a 39%
decrease through 2021, compared to 2015 (therefore, we will notreport on this goal moving forward). Learn more.

12, 13To drive systemic change, we engage in advocacy,advancing policies that support collective
progress. To extend our influence, we join withleading companies in emissions-reduction
efforts, policy engagement, and goal setting,including through the Clean Energy Buyers
Association, RE100, Ceres, CDP Supply Chain, andWWF’s Climate Business Network.

Circularity
Reach 75% circularity for products and packaging, by 2030

7

8

39% circular by weight. Learn more.

12

Recycle 1.2 million tonnes of hardware and supplies by2025, since the beginning of 2016

Recycled 764,800 tonnes. Learn more.

12

Use 30% postconsumer recycled content plastic across
9HP’s personal systems and print product portfolio by 2025

13% achieved. Learn more.

12, 14

Eliminate 75% of single-use plastic packaging by 2025,
10
compared to 2018

44% reduction, from an average of 221 grams/unit in 2018 to
124 grams/unit in 2021. Learn more.

12, 14

Reach zero waste in HP operations by 2025

11

In 2021, we achieved an 86.4% landfill diversion rate globally. Learn more. 12

Forests
Counteract deforestation for non-HP paper used in
12
our products and print services by 2030. Continue tosource only sustainable fiber for all HP brand paper andpaper-based packaging for home and office printers and13
supplies, PCs, and displays.

During the year, we addressed 23% of our total fiber footprint for
paper used in our products and print services. Our programs
counteracted deforestation for non-HP paper representing 19%
14
of this footprint. Since 2020, all HP brand paper and paper-based
packaging for home and office printers and supplies, PCs, and15
displays have been derived from recycled or certified sources.
During 2021, these equaled 4% of this footprint. Learn more.

13, 15HP withdrew 2,245,000 cubic meters of potable water acrossglobal operations in 2021, 30% less than in 2015, and focused
reduction efforts on high-risk sites. Learn more.

6, 12

Water
Reduce potable water withdrawal in global operations by
35% by 2025, compared to 2015, focusing on high-risk sites

www.hp.com/sustainableimpact

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Products and solutions

Appendix

Human Rights
Our mission
Create a powerful culture of diversity,
equity, and inclusion. Advance humanrights, social justice, and racial andgender equality across our ecosystem,
raising the bar for all.

How we’re driving progress
We believe in creating a culture of inclusion,equality, and empowerment for our employees.
We also believe in creating a platform forhuman rights that extends beyond HP, where we
advocate for universal rights, strive for policies
that fight racism, and advance social justicearound the globe.
Our human rights policies and practices advanceour commitment to upholding human rights andengaging with rights holders. Through our due
diligence process, assessments, and audits, we
identify issues that are salient to HP and thendetermine how to address impacts.
HP relies on one of the IT industry’s largest supply
chains, and in our supply agreements we requirethat all workers receive fair treatment, freely
chosen employment, and safe working conditions.
Through our supply chain responsibility program,
we work to improve labor conditions within
supplier factories and tackle industry-wide
challenges such as forced labor and conflict

82021 HP Sustainable Impact Reportminerals. We measure improved performancethrough Supplier Responsibility Scorecards
and develop capability-building programs thatbuild essential worker and management skills to
empower our suppliers’ workforces.
We recognize the fundamental importance ofprivacy, security, and data protection, which
are critical pillars of brand trust. We design
these principles into our products, services, andoperations, and strive to exceed legal minimums
across all of our operations.
HP was built on the values of diversity, equity,
inclusion, fairness, and equality. Fostering thisculture within our business and across our value
chain is a business imperative and is essential
to serving our customers globally. HP’s Boardof Directors is one of the most diverse of any
U.S. technology company. We encourage our
suppliers and business partners to commit
to diversity, equity, and inclusion goals, and tobuild the pipeline for diverse talent. We innovate
to create inclusive technology that affirms
human dignity, promotes independence, andunleashes creativity.
We are committed to embracing a culture thatis not only against racism but actively antiracist, and to using HP’s platform, technology,
and resources as a force for positive change.
We accelerate this work through the HP
Racial Equality and Social Justice Task Force.
Learn more.

Sustainable Impact goals
Goal

Progress in 2021

SDGs

Double factory participation in our supply chain
sustainability programs by 2025, compared to 2015

HP has achieved this goal, with a 114% increase through2021, compared to 2015 (therefore, we will not report on thisgoal moving forward). Learn more.

8, 10

Reach 1 million workers through worker empowerment
17
programs by 2030, since the beginning of 2015

Through 2021, we reached 349,000 workers. Learn more.

8, 10

In 2021, we continued to conduct human rights assessmentsof our key contracted manufacturers. We intend to reportassurance calculations for 2022. Learn more.

8, 10

Women represented 32.5% of director-level and above
positions globally (as of October 31, 2021). Learn more.

5

Women represented 22.7% of engineering and technology
positions globally (as of October 31, 2021). Learn more.

5

20

Increased by 33%, compared with 2020—about one-third of
the way to achieving the goal. Learn more.

8

Double Black/African American technical representation in
the United States by 2025, from a 2020 baseline

Increased Black/African American technical representationin the United States from 2.3% to 2.6%. Learn more.

8

Meet or exceed labor market representation for racial/ethnic
minorities in the United States, by 2030

Researched labor market data to determine benchmarks
and baselines (in process). Learn more.

8

Achieved a rating of 87%, compared with 89% in 2020.
Learn more.

899.2% of employees, including senior executives, completed
Integrity at HP training, as well as all members of the Boardof Directors. Learn more.

16

Empowered workers
16

18

Assure respect for labor-related human rights for 100% of
our key contracted manufacturing suppliers and higher-risknext-tier suppliers, by 2030

Social justice, racial and gender equity
Achieve 50/50 gender equality in HP leadership, by 2030

19

Achieve greater than 30% technical women and women inengineering, by 2030
Double the number of Black/African American executives
by 2025, from a 2020 baseline

Culture of inclusion and belonging
Maintain higher than 90% rating on internal inclusion index
21
for all employee demographics annually

Ethics
Maintain greater than 99% completion rate of annual
Integrity at HP training among active HP employees and the22
Board of Directors

www.hp.com/sustainableimpact

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Sustainable Impact

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Integrity and human rights

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Products and solutions

Appendix

Digital Equity
Our mission
Lead in activating and innovating holistic
solutions that break down the digital
divide that prevents many from accessing
the education, jobs, and healthcare
needed to thrive. Drive digital inclusion
to transform lives and communities.

we aspire to help pave the way toward a more
equitable world where women and girls, people
with disabilities and aging populations, historically
excluded and marginalized communities, andeducators and healthcare practitioners haveaccess to the technology and resources theyneed to ensure their voices are heard.

Nearly half of the world’s population remains
unconnected to the internet and locked out ofopportunity, including vital access to education,
healthcare, and economic opportunity.

We plan to achieve this through impactfulprograms, strategic investments, and partnerships.
For example, we are supporting nonprofit NABU’s
work to improve childhood literacy in marginalized
communities through books in children’s native
languages. We continue enhancing the HP
Foundation’s free HP LIFE program to makeentrepreneurial skill building more accessible to all.

In 2021, HP set a goal to accelerate digital equity
for 150 million people by 2030. Through the Digital
Equity Accelerator (launched in early 2022),

Along with our strategic partners, our employees
contribute their time, resources, and skills toprovide important support to local communities.

How we’re driving progress

Sustainable Impact goals
Goal

Progress in 2021

SDGs

Accelerate digital equity for 150 million people by 2030,
since the beginning of 2021

Accelerated digital equity for 4.3 million people. Learn more.

4, 5, 8Enroll 1.5 million HP LIFE users between 2016 and 2030

Enrolled 533,000 since 2016. Learn more.

4, 5, 874.3 million students and adult learners have benefited
from HP’s education programs and solutions that advancequality learning and digital literacy, and enable better
learning outcomes, since the beginning of 2015 (including
24 million in 2021). Learn more.

4, 5, 8Contribute US$100 million in HP Foundation and employee
25
community giving by 2025 (cumulative since the beginningof 2016)

Reached US$73.4 million in HP Foundation and employee
community giving. Learn more.

11, 17

Contribute 1.5 million employee volunteering hours by 2025
(cumulative since the beginning of 2016)

Reached 692,000 employee volunteering hours.
Learn more.

11, 17

Digital Equity
23

Learning outcomes24

Enable better learning outcomes for 100 million people
by 2025, since the beginning of 2015

Community

HP’S RESPONSE TO COVID-19
The COVID-19 pandemic has challenged businesses large and small, local
and national governments, families, and individuals in ways few of us could
have imagined.
The wellbeing of our employees and their families has remained a toppriority. With many of our employees working from home, we haveinitiatives that promote physical and mental health and work/life balance,
including through HP Spirit and Well Beyond. At our sites, we’ve put inplace global policies and protocols based on guidance from healthcare

92021 HP Sustainable Impact Reportexperts and public health leaders, and regularly review and update themto reflect the best, most current information available.
As conditions allow, we are moving into our next phase of return to officeplanning and are beginning to fully reopen HP offices on a site-by-sitebasis in line with local health and safety regulations.
In 2021, HP and the HP Foundation continued to support impacted
communities around the world, contributing financial resources anddonating PCs, printers, and displays. In support of our goal to accelerate
digital equity, we provided technology and other support to underserved
students and families through Parents Supporting Parents. Learn more
about HP’s community giving and volunteerism.

US$389,000

167,000+

in HP Foundation grants related
to COVID-19

COVID-19 vaccinations given
through HP’s CSR India teamwww.hp.com/sustainableimpact

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Appendix

Recognition
HP is recognized as one of the world’s most sustainable companies.
Named for the seventh
year in a row to this list of
the 100 Most Sustainable
Corporations in the WorldOne of the 2022 World’s
Most Ethical Companies—
named to this list for thethird year in a row

Only technology company
globally to receive a triple “A”
rating across CDP’s Climate,
Water, and Forests lists
and Supplier Engagement
Leaderboard (for the 3rd year
in a row)

Honored for commitment
to and momentum toward
creating sustainable markets

Named #1 on Newsweek’slist for the third year in a row

Listed on the Dow Jones
Sustainability World Index
for the 10th time in a row

Placed second among
technology companies andfourth overall

100% score on the
Disability Equality Index
for the sixth year in a row

Rated among the top
companies for corporatesocial responsibility forthe 12th time in a row

Ranked seventh out of
150 ICT companies on
digital inclusion in 2021

Recognized for efforts
to advance diversity andinclusion for the sixth year
in a row

Named a Top 50 Employer by
Woman Engineer Magazine

Ranked second on the 2020
benchmark of ICT companies
committed to addressing
human rights issues within
their supply chains

Recognized for ongoingcommitment to productenergy efficiency for thefifth year in a row (third for
Sustained Excellence)

Received SmartWay
Excellence Award for the
10th time overall (eighthyear in a row)Awarded Outstanding
Leadership in Sustainable
Finance in 2021

Ranked among the top three
ICT companies on the​2020 Corporate Human
Rights Benchmark

Placed in the top 10 for
clean energy for the fourthyear in a row

Received a 100% score on
the Corporate Equality Index
for LGBTQ+ Equality for the
19th year

Named to JUST Capital’s list
for the fourth year in a row

Received award for efforts
to address the challengeof ocean-bound plastics
102021 HP Sustainable Impact Reportwww.hp.com/sustainableimpact

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GovernanceWe integrate Sustainable Impact at all levels of
the company.
Our executive leadership team, led by our CEO,retains overall responsibility for Sustainable
Impact as part of our business strategy. All
members of the executive leadership teamoversee Sustainable Impact targets relevant totheir organizations, and are evaluated annually
against objectives related to Sustainable Impact,
including climate change and diversity, equity, andinclusion. Performance against these and otherbusiness objectives is tied to total compensation.
The HP Board of Directors’ Nominating,Governance and Social Responsibility (NGSR)
Committee oversees the company’s policies andprograms relating to global citizenship and theimpact of HP’s operations; provides guidance
and recommendations to the board on legal,
regulatory, and compliance matters relating topolitical, environmental, global citizenship, andpublic policy trends; and reviews the annual
Sustainable Impact Report. The Committee
receives regular updates on Sustainable Impact
strategy, metrics, results, and key risks andopportunities. The NGSR Committee provides
guidance, and in some cases approval, on
strategic priorities and investments. As disclosed
in our 2022 proxy statement, several members

112021 HP Sustainable Impact Report

Operations

Products and solutions

Appendix

Stakeholder engagementof our board have experience in environmental
and social responsibility-related issues andtopics, which we believe strengthens the board’s
oversight of HP’s policies and programs relating
to these issues and reinforces HP’s commitment
to sustainability and social responsibility.
The performance and compensation of our Chief
Impact Officer, our Chief Sustainability Officer,
and our Chief Diversity Officer are related tothe management of HP Sustainable Impact andthe achievement of related targets and metrics,
both public and internal. Several other HP VPs,
directors, and managers have a component of
total compensation (salary and bonus) based on
responsibility for, and effective implementationof, corporate initiatives to address climate action,
human rights, and digital equity. Beginning in 2021,
every HP employee is encouraged and supported
to set a Sustainable Impact goal as part oftheir individual annual goal-setting process.
Learn more.
The Sustainable Impact Steering Committee,
composed of representatives from across HP’sbusiness units and global functions, provides
additional oversight and helps manage progressagainst our goals.

We gain valuable insight through regular
engagement with a range of stakeholders,
including employees, investors, suppliers,
customers, peer companies, public policymakers,
industry bodies, nongovernmental organizations(NGOs), sector experts, and others. These
interactions build our collective intelligence, help
us prioritize critical issues, and provide insights
into emerging opportunities and risks.
Our environmental, social, and governance(ESG) materiality assessment process is deeply
informed by stakeholder engagement. In 2021,
interviews with a wide range of internal andexternal stakeholders and the results of an
external survey contributed to the analysis.
Learn more.
Individual functions across the company drive
our decentralized approach, engaging in waysthat are most relevant to their objectives
and operations. These include partnerships,
sponsorships, collaboration on industry
initiatives, customer and supplier education,
supplier capability-building programs,
supplier audits and assessments, conference
participation, employee surveys, mentoring,and more. Appropriate stakeholders are
identified based on factors such as expertise,willingness to collaborate, reputation, location,
sphere of influence, and ability to scale andaccelerate progress.

Examples of stakeholder engagement in 2021:• Decarbonization: We engage in initiatives
focused on increasing support for clean energy
and combating climate change, including
RE100, CDP Supply Chain, WWF’s Climate
Business Network, Business Ambition for
1.5°C, and Ceres. See Footprint, Supply chain
responsibility: Environmental impact, Ourfacilities, and Circular and net zero carbon
economy: Energy efficiency.
• Circular economy: We are working withpartner organizations and suppliers to gain themost value from materials and to keep themin use, contributing to a circular economy. For
example, with the Ellen MacArthur Foundation
Circular Economy 100, we are driving progress
toward a more circular materials- and energyefficient future. We engage through the HP
Sustainable Forests Collaborative to protect,
restore, and improve responsible managementof forests, and work with WWF’s Forests
Forward, the Forest Stewardship Council®,and our suppliers to ensure the fiber we use isresponsibly sourced. See Renewable materials.
• Human rights—supply chain: We engage in
multi-stakeholder collaborations, including the
Responsible Business Alliance, LeadershipGroup for Responsible Recruitment, and Global
Business Initiative for Business and Human
Rights, to drive progress and elevate supply

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chain best practices. See Human rights andSupply chain responsibility.
• Digital divide: We partner with UN Women andGirl Rising to advance education for womenand girls, and we work with MIT Solve and NABU
to advance digital literacy in communities
around the world. See Education.
Many other examples of HP’s stakeholder
engagement are included throughout this report.

Supply chain responsibility

2021 HP Sustainable Impact Report

Products and solutions

Appendix

ESG materiality
We periodically conduct ESG materiality
assessments to review relevant ESG topics,
reconfirm our long-standing areas of focus, andclarify and shape our Sustainable Impact
strategy, investments, and disclosures. This
process enables us to focus our efforts on theareas where we can have the greatest impact,
determine gaps in our approach, and identify
trends and leadership opportunities for ourbusiness. ESG materiality assessment informs
our goals-setting process, and we have set
aggressive goals related to several of our most
ESG-material topics to manage performance anddrive long-term progress.

Throughout this report, we use the definitionof “materiality” from the GRI (Global Reporting
Initiative) Standards, which is different fromthe term as it has been defined by or construedin accordance with the securities laws or any
other laws of the United States or any otherjurisdiction, or as used in the context of our
financial statements and financial reporting,or our reports filed with the U.S. Securities andExchange Commission. Topics identified as ESG
material for the purpose of this report should
not be construed as being material for SEC orother financial reporting purposes.

12

Operations

Approach
In 2021, we engaged the sustainability consultancy
Environmental Resources Management (ERM)
to conduct an ESG materiality assessment.
Through interviews, surveys, and other sources,
we collected internal and external input on awide range of topics to determine their relative
importance to HP and to external stakeholders,
and to understand the degree of impact we
can have on each topic area.1 Prior to this, ourmost recent ESG materiality assessment was
conducted in 2019.
We collected input from a broad range ofstakeholders—including HP employees andexecutives, customers, suppliers, investors,
NGOs, and peer companies—to reflect a diverse
range of views. To better understand HP’s
impacts and potential impacts related to each
topic, the process incorporated the Future Fit
Benchmark Technology Sector Impact Areas andSustainable Development Goals Sector Survey.
The assessment also took into account leading
reporting frameworks such as the GRI Standards
for sustainability reporting and the Sustainability
Accounting Standards Board (SASB) Technology& Communications Hardware Standard.

Based on these inputs, we evaluated and ranked
topics, then validated the results in a workshop
with HP executives and experts. Our new 2021
ESG materiality matrix summarizes the outcomeof this process.

Key findings
By integrating a broad range of inputs and fresh
insights, our new ESG materiality assessment
reflects the rapidly evolving landscape of ESG
topics. In some cases, we combined topics orrefined names or definitions to better reflect topic
scope or content, and digital divide emerged as a
new topic during the assessment.
In addition to determining HP’s ESG material
topics, several key themes emerged:• It is critical to take aggressive near-term action
on decarbonization, including by engaging
suppliers to reduce climate impact throughout
HP’s value chain.
• Stakeholders increasingly expect transparent
reporting on carbon footprint and related
impacts, risks, and opportunities, as well as
robust social impact data and metrics acrossthe value chain.

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Integrity and human rights

Supply chain responsibility• The digital divide is growing, and HP has an opportunity tocollaborate with civil society, governments, and others toaccelerate digital equity, particularly in the areas of work,
education, and healthcare.

ESG materiality matrix
Our 2021 ESG materiality matrix maps topics by relative importanceto HP’s business success and to external stakeholders, while also
summarizing the company’s impact in each area. Topics above thediagonal are considered ESG material for the purpose of this report.
Items below the ESG materiality threshold are not covered in asmuch detail, but remain important to HP.

HIGH

Areas of focus
Decarbonization
Human rights: supply chain

CirculareconomyClimate Action
Human Rights
Digital Equity

Public policy
engagement

Relative importance to external stakeholders• Human rights remain a key focus for customers, policymakers,
and investors. Companies are expected to address related risks
and opportunities across their value chains, including throughcross-industry collaboration with suppliers and business partners.

Appendix

Products and solutions

HP 2021 ESG materiality matrix• HP has the potential to expand social and environmental value
creation beyond the value chain, including by advocating forpolicy related to Climate Action, Human Rights, and Digital Equity.
• HP has an opportunity to lead our industry toward a more circular
economy through closed-loop manufacturing, service-based 3D
printing, and robust reuse, repair, and recycling programs.

Operations

DigitaldivideHuman capital

Community
investment andinvolvement

Biodiversity

Packaging

Data andproduct
security

Product andoperational healthand safety
Water

Climate change
resilience
Human rights:
operations anddownstream

Governance

Degree of impact HP
can have on topics
High

Diversity, equity,and inclusion

MediumLow

Corporate Paper and forests
governanceTransparency
and reporting
Ethics andanti-corruption
Privacy
Product energy efficiency

Future of work

LOW

Our ESG material topics list includes definitions, corresponding
GRI Standards Topics, and boundaries for each topic.

Relative importance to HP

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Appendix

Footprint
15

Carbon and climate impact

16

Water

17

Data

14

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The manufacturing, delivery, and use of HP
products and solutions requires a substantial
amount of natural resources and energy use.
Our carbon and water footprints cover our
entire global value chain, from suppliers1 to ouroperations and millions of customers worldwide.
We were the first global IT company to publish
a full carbon footprint, and one of the first to
disclose a complete water footprint. We continue
to measure and manage our environmental
footprint across the value chain, always pursuingareas for improvement.
Transforming HP to help drive a more efficient,circular, and net zero carbon economy is central
to our Sustainable Impact strategy.
HP has achieved triple “A” scores for transparency
and action on climate, forests, and water forseveral consecutive years, and has also beenrecognized as a CDP Supplier Engagement
Leader. See Recognition.

Supply chain responsibility

2021 HP Sustainable Impact Report

Products and solutions

Appendix

Carbon and climate impact
We strive to reduce the climate impact of our
supply chain, operations, and products andsolutions. HP’s carbon footprint in 2021 equaled
28,459,500 tonnes of carbon dioxide equivalent(CO2e), 3% less than in 2020. An 11% decreasein GHG emissions associated with productuse more than offset a 3% increase related to
product manufacturing and a 13% rise related

to product transportation. This reduction was
driven in part by the increased energy efficiencyof our products as well as the continued impact
of COVID-19 on sales of different product lines,
particularly a shift toward Chromebooks, othernotebooks, and inkjet printers, which tend to belighter and are more energy efficient than desktop
PCs and LaserJet printers.

While GHG emissions from our operations only
represent 1% of our footprint, we work todemonstrate leadership in emissions management,
reduction, and disclosure. Our global operations
produced 159,500 tonnes of Scope 1 and Scope 2CO2e emissions during 2021, a 7% decrease
compared to 2020.

2030 AND 2040 GOALSMETHODOLOGICAL UPDATESReduce HP value chain GHG emissions by
50% by 2030 (compared to 2019), and achieve
1
net zero emissions by 2040

This report reflects several methodological updates to improve the accuracy of our carbon
footprint calculations and to align with our 2030 GHG emissions-reduction goal. These include:•

Personal systems: Using a new life cycle assessment (LCA) tool, which allows for updated andrefined modeling based on HP-specific parameters, to calculate GHG emissions associatedwith personal systems.

•

less than in 2019, primarily due to reductions
related to product use resulting from increased
energy efficiency and changes to the mix ofproducts sold.

Paper: Using the tonnage of HP brand paper sold during the year to calculate associated GHG
emissions, and not including GHG emissions associated with non-HP brand paper used in HP
printers. These emissions are now included in Scope 3 category 1 instead of category 11. Thisaligns with guidance regarding indirect use-phase GHG emissions associated with product use
from the GHG Protocol and the Science Based Targets initiative (SBTi).

•

Nonproduction suppliers: Adding GHG emissions associated with nonproduction suppliers,
based on data provided by those suppliers. Learn more.

See additional GHG emissions-reduction goals.

Based on our updated methodology, we have restated GHG emissions data for 2019 and 2020,
for comparability. These methodological updates impact Scope 3 categories 1, 4, 9, 11, and 12.

PROGRESS IN 2021
HP’s carbon footprint of 28,459,500 tonnes ofCO2e in 2021 was

9%15

Operations

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AppendixWater

HP carbon footprint, 2021
28,459,500 tonnes CO2e

Many parts of the world grapple with the availability
and quality of water, and HP calculates, discloses,
and works to reduce water use across our global
value chain.

18,300,000 *Nonproduction suppliers
140,000

In 2021, our water footprint equalled 146,756,000
cubic meters,1 8% less than in 2020. This
resulted primarily from a reduction in indirect
water consumption from electricity generation
associated with HP product use, which more thanoffset water consumption in HP’s supply chain.

Print **
4,910,000
Personal systems
13,200,000
8,700,000

Although water withdrawal in operations only
represents 2% of our footprint, we have directcontrol over those activities. We work to minimize
water withdrawal within our facilities anddemonstrate strong practice for others in theindustry and beyond.

Print
1,500,000
Print
200,000

Personal systems
7,200,000

Personal systems
700,000
900,000
Materials
extraction
throughmanufacturing

100,000

100,000

Capitalgoods

Upstream
energyproduction

Producttransportation

Supply chain (68%)

139,400

20,1000 ***100,000

Facilities

Transportation
fleet

BusinesstravelEmployeecommutingOperations (1%)

Product
energy use

100,000

00

Productend ofservice

Buildings
leasedto others

Investments

Products and solutions (31%)* Segments do not add up to total due to rounding.
*** This value is zero due to rounding.

• Full carbon footprint data for 2019–2021.

• Description of our methodology in the HP
Carbon accounting manual.

• GHG emissions-reduction initiatives acrossour business: Supply chain, Our facilities, andProducts and solutions.

• Full list of our GHG emissions-reduction goals
and progress.

16

2021 HP Sustainable Impact Report• Task Force on Climate-Related Financial
Disclosures index (includes links to detailed• Description of our methodology in the
HP Water accounting manual.
• Full water footprint data for 2019–2021.
• Water-use reduction initiatives across ourbusiness: Supply chain, Our facilities, andProducts and solutions.

** Includes HP brand printer and copier paper sold, which represented 0.5% of our carbon footprint.

See also:

See also:

disclosures throughout this report, the HP 2022
Proxy Statement, and our CDP submissions).

• HP CDP Water Security response.

• HP CDP Climate Change response.
See data table for specific Scope 1, 2, and 3
category GHG emissions reporting.

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Appendix

Data
Carbon footprint (Scopes 1–3)*
2019

2020

2021

215,800

171,000

159,500

Americas49,60041,00039,000Americas

Europe, Middle East, and Africa

57,90048,10047,300Europe, Middle East, and Africa

GHG emissions from operations** [tonnes CO2e]

Asia Pacific and Japan
GHG emissions intensity *** [tonnes CO2e/US$ million of net revenue]

108,300

81,90073,200Asia Pacific and Japan

3.7

3.0

2.5

Perfluorocarbons (PFCs)†††Americas

GHG emissions by scope [tonnes CO2e]
Scope 1
Scope 1 emissions, by region

61,90050,60048,700Americas47,10039,40038,800Europe, Middle East, and Africa

13,40010,6009,200

Asia Pacific and Japan

1,400

600

700

Natural gas

23,80021,40022,700Americas20,50019,30020,700Europe, Middle East, and Africa

2,200

1,800

1,700

Asia Pacific and Japan

1,100

300

300

200

300

300

200

200

100

0

0

0

Scope 1 emissions, by type

Diesel/gas/oil/LPG ****
Americas
Europe, Middle East, and Africa
Asia Pacific and Japan

2019

2020

2021

1,100

2,100

1,900

100

100

0

1,000

2,000

1,900

0

0

0

3,500

2,800

3,700

3,500

2,800

3,700

Europe, Middle East, and Africa

0

0

0

Asia Pacific and Japan

0

0

0

57,10045,70043,100

200

0

0

100

0

0

Carbon dioxide (CO2)
Nitrous oxide (N 2O)

†††

†††

Methane (CH4) †††Scope 2 (market-based method)††††

Scope 2 emissions, by region

153,900

120,400

110,800

Americas

2,500

1,600

200

Europe, Middle East, and Africa

44,50037,50038,100Asia Pacific and Japan

106,900

81,30072,500

Scope 2 emissions, by type

153,900

120,400

110,800

152,900

119,600

110,100

Purchased electricity for operations
Americas

2,500

1,600

200

Europe, Middle East, and Africa

44,50037,50038,100Asia Pacific and Japan

105,900

80,50071,800

0

100

200

33,30024,00020,100

1,000

800

700

Americas22,80017,00014,300Americas000Europe, Middle East, and Africa

10,200

6,800

5,600

Europe, Middle East, and Africa

0

0

0

300

200

200

1,000

800

700

Transportation fleet †Asia Pacific and Japan

17

Refrigerants (hydrofluorocarbons (HFCs))††, †††2021 HP Sustainable Impact Report

District cooling and heating (purchased) for operations

Asia Pacific and Japan

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2019

2020

Operations

2021

Scope 2 (location-based method)
Scope 2 emissions, by region

226,400

203,600

198,200

Americas67,10060,70055,600Europe, Middle East, and Africa

48,30044,90044,700Asia Pacific and Japan

111,000

98,00097,900

Scope 2 emissions, by type

226,400

203,600

198,200

225,400

202,800

197,500

Americas67,10060,70055,600Europe, Middle East, and Africa

48,30044,90044,700Asia Pacific and Japan

110,000

97,20097,200

1,000

800

700

Americas000Europe, Middle East, and Africa

0

0

0

1,000

800

700

Purchased electricity for operations

District cooling and heating (purchased steam) for operations

Asia Pacific and Japan^

Scope 3 [tonnes CO2e]

31,170,000

29,020,000

28,300,000

18,300,000

17,900,000

18,300,000

Capital goods (category 2)

300,000

100,000

100,000

Upstream energy production (category 3) ^^100,000

100,000

100,000

Transportation (categories 4 and 9; also see Product transportation on page 37) ^^^800,000

800,000

900,000^^^^

De minimis

De minimis

70,00020,000De minimis

200,000

200,000

100,000

Materials extraction through manufacturing (category 1;
also see Greenhouse gas emissions on page 36)

Waste generated in operations (category 5)
Business travel (category 6)‡

Employee commuting (category 7)
‡‡

N/A

N/A

N/A

N/A

N/A

N/A

Product energy use (category 11) ‡‡‡11,300,000

9,800,000

8,700,000

Product end of service (category 12)

100,000

100,000

100,000

De minimis

De minimis

De minimis

Upstream leased assets (category 8)

Processing of sold products (category 10)

Buildings leased to others (category 13)

18

De minimis

2021 HP Sustainable Impact Report

Products and solutions

Appendix

2019

2020

2021

Franchises (category 14)

N/A

N/A

N/A

Investments (category 15)

De minimis

De minimis

De minimis* To calculate Scope 1, Scope 2, and Scope 3 emissions, HP has followed the principles outlined in the Greenhouse Gas Protocol.

Additional details on calculations and methodology can be found in the HP Carbon accounting manual. Scope 1 GHG emissions include
CO2, CH4, N 2O, HFCs, and PFCs. No biogenic emissions are present in this category. Scope 2 GHG emissions include CO2, CH4, and N 2O.
No biogenic emissions are present in this category. Scope 3 GHG emissions:• Materials extraction through manufacturing (category 1), Transportation (categories 4 and 9), Product use (category 11), and Productend of service (category 12) include CO2, CH4, N 2O, HFCs, PFCs, SF6, and NF3, and represented approximately 99% of our Scope 3
emissions in 2021. Biogenic emissions are present and captured in the paper emissions factor of HP paper manufactured (category 1).
• Capital goods (category 2) includes CO2, CH4, N 2Oand HFCs, and represented 0.35% of our Scope 3 emissions in 2021.
• Upstream energy production (category 3), Waste generated in operations (category 5), and Business travel (category 6) includes CO2,CH4 andN 2O, and represented 0.35% of our Scope 3 emissions in 2021.
• Employee commuting (category 7), Buildings leased to others (category 13), and Investments (category 15) include CO2, andrepresented 0.35% of our Scope 3 emissions in 2021.
• Upstream leased assets (category 8), processing of sold products (category 10), and franchises (category 14) are not applicable to HP.
** Total includes HP’s reported values for Scope 1 and Scope 2 market-based method emissions in table.
*** Emissions-intensity values were calculated using HP’s annual revenue as characterized in financial reporting and Scope 1 and Scope 2
GHG emissions.
**** HP does not estimate or extrapolate diesel use for nonreporting sites.
† CO e emissions associated with CH and N O account for less than 1% of total CO e emissions in this category,2422†† HP collects all refrigerant consumption data from local facility maintenance teams company-wide, directly accounting for facilities’
refrigerant leakage and use and avoiding the need for extrapolation. We use various tools and sources for global warming potential andozone depletion values, including the Greenhouse Gas Protocol’s GHG Emissions from Refrigeration and Air Conditioning tool, IPCC
Second Assessment Report (1995).
††† The total for 2019 of refrigerants, PFCs, CO , N O, and CH varies by less than 1% from Scope 1 emissions, by region, due to rounding.
224†††† Data in this section uses the market-based method. Due to the availability and feasibility of acquiring the data, the company only
obtained utility-specific emission factors for its sites in Glasgow, Scotland; León and Madrid, Spain; and Palo Alto and San Bernardino,
California; Boise, Idaho; Indianapolis, Indiana; Albuquerque, New Mexico; and Socorro, Texas, in the United States.
^
See Methodological updates on page 15.
^^
Scope 2 GHG emissions used to calculate this category were determined using the location-based method.
^^^
This product transportation data is based on LCA-based estimates. It uses a combination of HP-specific and industry data, and includes
additional upstream and downstream transportation related to our products. This data may differ from data reported by producttransportation suppliers that HP contracts to deliver our products, as presented on pages 37 and 44.
^^^^
De minimis values are less than 0.25% of total Scope 3 emissions.
‡HP’s global travel agency provides values that take into account the type of aircraft, passenger load, cabin class, and miles traveledfor each ticketed trip. This data also includes rail travel carriers and distance traveled. Although these values fall below our quantitative
reporting threshold of 0.25% of total Scope 3 emissions and could be reported as de minimis, we choose to report this category due toour ability to directly track this data, our level of influence over these emissions, and stakeholder expectations in this category.
‡‡
All facilities are accounted for in Scope 1 and 2. Leased furniture and equipment are included in Capital goods (category 2).
‡‡‡
Scope 3 emissions from inkjet and LaserJet printers that HP manufactures for sale and service by other original equipment
manufacturers are excluded from our carbon footprint. In 2021, these printers represented less than 5.3% of HP printers manufactured
in the reporting year, and consequently, their associated emissions represented less than 6.5% of the product life cycle emissions of all
HP-manufactured printers. Scope 1 and 2 emissions from the manufacturing of these printers at HP-operated facilities is captured in the
Scope 1 and 2 data reported in this year’s report.

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Appendix

Water footprint*
2019

2020

2021

Water consumption in HP supply chain—direct use in operations** [cubic meters]

19,700,000

18,500,000

20,200,000

Water consumption in HP supply chain associated with the generation of electricity[cubic meters]

40,000,000

38,400,000

43,000,000

Water withdrawal in HP operations [cubic meters]

2,930,000

2,597,000

2,556,000

Water withdrawal associated with the generation of electricity used in HP operations[cubic meters]

2,300,000

2,100,000

2,100,000

103,600,000

97,600,000

78,900,000

Water consumption associated with the generation of electricity used by HP
products*** [cubic meters]* Methodological updates to improve the accuracy of our carbon footprint calculations also impacted calculations in the following water

footprint categories: water consumption in HP supply chain—direct use in operations, water consumption in HP supply chain associatedwith the generation of electricity, and water consumption associated with the generation of electricity used by HP products. Pleasesee Methodological updates on page 15 for more detail. Some data for 2019 and 2020 are restated as a result. Additional details on
calculations and methodology can be found in the HP Water accounting manual.
** This metric reports the amount of water consumed by HP’s multi-tier supply chain, and not the amount withdrawn by first-tier suppliers
as reported on page 38. Because water withdrawn can also be returned, water consumption is inherently lower.
*** Indirect water consumption from inkjet and LaserJet printers that HP manufactures for sale and service by other original equipment
manufacturers is excluded from our water footprint. In 2021, these printers represented less than 5.3% of HP printers manufactured in
the reporting year, and consequently, their associated indirect water consumption during product use represented less than 6.6% of the
product life cycle water consumption of all HP-manufactured printers. Water consumption from the manufacturing of these printers at
HP-operated facilities is captured in the direct water consumption data reported in this year’s report.

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Appendix

Integrity andhuman rights
21

Ethics and anti-corruption

25

Privacy23

Human rights

27

Public policy

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Appendix

Ethics and anti-corruption
We expect everyone at HP to meet the highest
ethical standards and to treat others with integrity,
respect, and fairness. A strong commitment toour values underpins our efforts, reinforced byin-depth training and communication, and upheld
through targeted policies and strong governance.
Conducting business with integrity is central
to HP’s culture. In 2022, our commitment wasrecognized for the third consecutive year when
HP was named one of the World’s Most EthicalCompanies® by Ethisphere.
HP is committed to complying with all applicablelaws and regulations everywhere we operate. We
also require ethical conduct by our suppliers andpartners and use our scale and influence to drive
progress across the broader IT industry. See
Human rights and Supply chain responsibility.

aware of their responsibilities in reinforcing HP’scommitment to ethical behavior. During 2021, allmembers of HP’s Board of Directors received
Integrity at HP content relevant to their positions,and certified that they had read it.
Regular training, newsletters, and virtual coffee
talks help to reinforce the values and content
outlined in Integrity at HP. Employees can also
access Integrity Central, a comprehensive libraryof ready-to-use material on key ethics topics, withtoolkits, posters, infographics, training materials,
and scenarios. In 2021, the Ethics Office continued
to expand the content available in Integrity
Central, growing the library of translated training
courses, videos, posters, and infographics.

ONGOING GOAL

EthicsTraining and communication
The annual training on Integrity at HP—ouremployee code of conduct—covers key policies,
procedures, and high-risk issues that employees
might face, and incorporates scenarios basedon actual investigations. Each year, HP requires
all employees to complete this training, including
content on anti-corruption, conflicts of interest,
accurate business records, and anti-retaliation.
Additionally, the training includes managerspecific content to ensure that managers are

21

2021 HP Sustainable Impact Report

Maintain greater than 99% completion rate ofannual Integrity at HP training among active HP
employees and the Board of Directors

PROGRESS IN 2021

99.2%

of employees, including senior executives,completed Integrity at HP training, as well as all1
members of the Board of Directors

Ethics and compliance governance at HP
Board of Directors
The Board of Directors is responsible for overseeing ethics and compliance at HP. Chip Bergh is the Chairman.
All members are independent directors, excluding Enrique Lores, president and chief executive officer, HP Inc.

Board of Directors Audit Committee

Ethics and Compliance Committee

Provides non-executive input and guidance
to the Ethics and Compliance Office.

Composed of HP executives and provides oversightand guidance on the design and implementation of
our ethics and compliance program.

Ethics and Compliance Office(within Global Legal Affairs)

Manages ethical issues across our global operations. Specific responsibilities include oversight of Integrity
at HP, coordination of the company’s Compliance Assessment Program, management of anti-corruption
and privacy, and the design and management of processes that prevent, mitigate, and remediate all related
business impacts.

See governance information online, including theboard’s composition, committees, and charters,
as well as our company bylaws and Corporate
Governance Guidelines.

Reporting concerns
We make it easy for our employees and third
parties to ask questions and report ethics
concerns about the broad range of ESG issues.
Reporting avenues are available to 100% of
employees and include an online form, global

in-country 24-hour toll-free phone lines withtranslation, text messaging (in the United States),
mail, and in person. We offer anonymous
reporting options where allowed by law. At any
time, employees can also reach out to their
manager or another leader under HP’s Open Door
Policy, seek advice from internal ethics andcompliance experts, or consult Internal Audit,
Human Resources, local Integrity at HP teams, orIntegrity at HP liaisons. HP does not tolerate
retaliation against anyone who raises a concern
or question.
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Items reported to global Integrity
at HP team or other compliancefunctions in 2021
percentage of total

Total number of reported items in 2021: 123
2021
Human resources

30%

Anti-corruption*

5%

Misuse of assets

17%

Fraud

15%

Theft

5%

Brand protection/channel

7%

Conflicts of interest

8%

Inaccurate records

11%

Competition

2%
100%

Total

* Includes allegations of commercial bribery, kickbacks, andGlobal Business Amenities Policy violations, as well as alleged
corruption related to foreign public officials.

Investigating concerns
Suspected violations of Integrity at HP damage
trust in our company. We take all alleged violations
seriously, ensure responses are timely, and takedisciplinary or remedial actions when appropriate,including coaching, written warnings, and, in serious
cases, termination. Serious violations may impact
an employee’s Total Rewards package (subject tolocal labor laws and where legally permissible).

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When appropriate, representatives from our
Legal, Controllership, and Human Resources
teams (including dedicated Employee Relations
investigators from Human Resources) conductlocal investigations. Escalated allegations areinvestigated by a dedicated global Integrity
investigations team. HP’s investigation processcontinues to evolve, with improved resources
and technology to perform investigation-related
functions in-house and to respond promptly
to concerns. Additionally, our global casemanagement tool enables us to identify emerging
trends in ethics violations and to assess where
additional controls may be needed.

Anti-corruption
Corruption disrupts fair competition, and is
at odds with HP values. We do not tolerate
corrupt behavior of any kind, including bribery
and kickbacks.
Our Anti-Corruption Policy and complianceprogram require our employees, partners,
and suppliers to follow all applicable nationallaws and regulations, including the U.S. Foreign
Corrupt Practices Act and the UK Bribery Act.
Although HP is not certified to an anti-corruption
management system, all of our operationalsites and subsidiaries are required to follow
HP’s Anti-Corruption Policy and are subject
to HP’s compliance program and procedures(or a comparable subsidiary-level policy andcompliance program).

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Products and solutions

Appendix

Risk assessment and audits
HP conducts regular internal assessments ofcorruption-related risks across 100% of ourglobal operations, including detailed reviews of
the company’s global policies and processes
applicable to all business units and global
functions worldwide. We also use internal data
and Transparency International’s Corruption
Perceptions Index (CPI) to identify high-risk
regions and assess risks related to our business.
The public sector data analytics tools andprocesses we adopted in 2019 have enhanced
HP’s ability to monitor and mitigate potential risk
from its public sector business. These tools are
subject to regular review and improvement toenhance the quantity and quality of available data.
We also periodically retain outside experts toassess our anti-corruption policies and programs.
We benchmark our approach against peer
companies to identify best practices in areas
including operational procedures, employee
education, and supplier and partner training
and monitoring.
Complementing these assessments, HP conducts
regular audits focused on potential corruption
risks in our operations. These audits include endto-end review and testing of compliance policies
and processes.
Potential corruption risks are reviewed using HP
transactional data and third-party corruption
assessments. The Anti-Corruption team may thentake various actions to appropriately minimize or
eliminate identified risk. This can include terminationof partner contracts or special handling measures.

Third-party managementand due diligenceHP performs ongoing risk-based due diligenceof third parties that support our business,
including channel partners, sales intermediaries,
suppliers, and lobbyists. We communicate HP’santi-corruption standards and requirements to100% of these third parties through contractual
terms and conditions as well as our Partner Codeof Conduct and Supplier Code of Conduct. HP
requires all partners and suppliers, respectively,
to comply with our Partner and Supplier Codesof Conduct.
HP has implemented and maintains a robust riskbased legal and regulatory due diligence program
to detect, mitigate, and prevent third-party anticorruption compliance risks and violations.
We determine risk levels based primarily oncompletion of our due diligence questionnaireby the third party (every three years, for existing
partners and suppliers) as well as the countrylevel CPI. Based on these items, HP decides
whether to conduct an additional due diligence
investigation. If we determine that the risk
cannot be mitigated, we apply consequences tothe relevant third party by removing access to
specific benefits and/or terminating any contract
with HP.
HP requires third parties to complete due
diligence on a predetermined basis. In general,
all channel partners must complete this process
before beginning a contractual relationship with
HP and then undergo a renewal process at least

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once every three years. Third parties receive
training as part of HP’s due diligence process.

Human rights

Training and communication

HP’s stance on human rights is clear anduncompromising. We embrace our responsibility
to respect human rights, continually monitoring
emerging human rights expectations andbest practices.

We deliver comprehensive anti-corruption
content to all employees through annual Integrity
at HP training, as well as to all members of
the Board of Directors. We also communicate
year-round with our employees to reinforce ourpolicies, controls, and training.
Additionally, targeted employee training isprovided to cover specific anti-corruption
risks relevant to business functions, roles, andresponsibilities. In 2021:• Over 13,100 employees (99% of the employees
assigned) who support HP’s public sectorbusiness or work in higher-risk jobs completed
this training. Of these, 33% were in theAmericas, 35% in Asia Pacific and Japan, and
32% in Europe, the Middle East, and Africa.
• About 3,390 employees (92% of the relevant
employee base) completed training on therequirements for doing business with the
U.S. government.
Due to COVID-19-related travel restrictions during
the year, these trainings were conducted virtually.
Requirements for mitigating anti-corruption
risk associated with charitable giving arecommunicated to employees through the HP
Global Charitable Contributions Policy, and risks
are mitigated through the grantmaking process.

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2021 HP Sustainable Impact Report

Approach
We are committed to ensuring that everyone
within HP and throughout our value chain istreated with dignity and respect. We insist that all
workers are treated fairly and have safe working
conditions and freely chosen employment.

Policies and commitments
In 2021, HP strengthened its Human Rights Policy(available in 24 languages), which advances ourcommitment to upholding human rights, engaging
with rights holders, and embedding our approachthroughout our business and value chain. This
policy and our Sustainable Impact strategy
recognize that social and environmental issues
are interconnected, and many have human rights
dimensions. We work for holistic change across a
broad range of areas.
We have developed specialized policies
and practices to support our human rights
commitments, including those addressing
supply chain responsibility, responsible
minerals sourcing, human resources, diversity,
equity, and inclusion, racial equality, privacy

Operations

Products and solutions

Appendixand data protection, accessibility, andenvironmental sustainability.

unintended purposes or in contexts that create
adverse human rights impacts.

Our policy commitment includes respecting
human rights in accordance with the United
Nations Guiding Principles on Business andHuman Rights (UNGPs) and the Organisation
for Economic Co-operation and Development(OECD) Guidelines for Multinational Enterprises.
We commit to respect internationally recognizedhuman rights as expressed in the:We sell PCs and printers to consumers,
businesses, and governments worldwide. These
products and technologies are widely available inthe market from HP and its competitors. To avoid
the misuse of our products and solutions, HP iscommitted to complying with all relevant sanctions,
restrictions, and embargoes imposed by national
governments or international organizations across
our worldwide operations. In all of our business,
we prioritize the highest standards of corporate
ethics, and we operate in strict accordance with allapplicable laws and regulations.

• International Bill of Human Rights, meaning
the Universal Declaration of Human Rights, theInternational Covenant on Civil and Political
Rights, and the International Covenant on
Economic, Social and Cultural Rights.
• International Labour Organization’s Declaration
on Fundamental Principles and Rights at Work.
In addition, we continue to support the Ten
Principles of the United Nations Global Compact.
We also commit to comply with local laws andregulations. Where laws are silent as to protected
human rights or are less stringent than our
approach, we work diligently to develop solutions
to advance our commitment, supporting progress
wherever possible.

Technology and human rights
Technology has the potential to improve thelives of people around the world. However, we
recognize that technology can also be used forWhen we identify potential human rights risks
within our value chain, we conduct human rights
due diligence. When others make allegations
linking our business to adverse human rights
impacts, we investigate the claims in line with
our Human Rights Policy. Wherever we canexert influence to mitigate alleged human rights
impacts we do so.

Governance and accountability
Our President and Chief Executive Officer, who
is also a member of our Board of Directors,
approved our Human Rights Policy, and ourHead of Corporate Affairs holds operational
accountability for this policy. The Head ofCorporate Affairs, Chief Supply Chain Officer,
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human rights across HP. The company operates
an internal Human Rights Council to further
promote the integration of our Human Rights
Policy. The Council is chaired by an HP executive
who has performance incentives to manage
the company’s human rights program. The
Council is informed by independent external
human rights experts. Board-level oversight isprovided by the Nominating, Governance andSocial Responsibility Committee of HP’s Boardof Directors.

Training
In 2021, 99.2%1 of employees (including senior
executives) completed annual Integrity at HP
training, which typically includes some humanrights-related content. For Human Rights Day on
December 10, 2021, we released an employee
awareness video explaining human rights andwhy they matter, as well as highlighting our legacyof respecting human rights at HP.

Disclosures
In addition to our Sustainable Impact Report,
we also publish the HP Modern Slavery
Transparency Statement.

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Human rights due diligence
Building on our knowledge and capabilities, andin line with the UN Guiding Principles on Businessand Human Rights, we are responding to newchallenges, assessing risks, and monitoring
our performance. Progress includes beingtransparent about issues we face and discover,and how we are resolving them. We practicehuman rights due diligence across our businesson our salient human rights issues (starting with
our own operations) including identification,
investigation, prevention, and mitigation ofadverse human rights impacts that the businessmay cause or contribute to through its own
activities, or which may be directly linked toour operations, products, or services by ourbusiness relationships.

Risk assessment
Our human rights due diligence process is
structured to identify and address human rights
risks and impacts across our value chain. Given
HP’s large global footprint, prioritization is criticalto the program’s effectiveness. We prioritizerisks based on salience—the severity andlikelihood of adverse impacts on stakeholders wemight affect directly or indirectly. We strive tocontinually improve our program by expanding
responsible business conduct, ceasing,preventing, or remedying the impact, andreporting on implementation and results.

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Appendix

In late 2021, we engaged external human rights
experts to assist us in governance assessment
and a global human rights risk assessment. The
process, which is ongoing, will include reviewing
stakeholder concerns across our sector,
engaging with potentially affected stakeholders
and civil society organizations, and reviewing
policies and procedures with reference bothto proposed human rights laws and to how ourvoluntary commitments align to the UN Guiding
Principles on Business and Human Rights and the
UN Sustainable Development Goals.
The assessments will help us identify our priority
human rights risks across our value chain, assess
the ability of our policies and procedures toencompass new expectations and requirements,
and inform creation of a tailored action plan tohelp drive further enhancements to our humanrights efforts. We plan to share highlights when
our evaluation is finalized.

Audits and assessments
We use audits and specialized assessments to
help assess performance and identify corrective
action where required. Use of audits andassessments is prioritized by level of risk. As amember of the Responsible Business Alliance(RBA), we base our Supplier Code of Conduct
on the RBA Code of Conduct and use the RBA
Validated Audit Process and Audit Protocol.
We only use certified auditors, and most audits
are conducted by third-party auditing firms.

The scope of on-site audits and specialized
assessments depends on the nature of thework performed by the entity and the nature of
the prioritized risks. For most of our production
suppliers, we conduct full audits against our
Supplier Code of Conduct. For nonproduction
suppliers, we may conduct audits only covering
those portions of the Supplier Code of Conductthat are relevant to their operations.

Grievance mechanisms
We offer multiple channels for our employees andthird parties, such as workers in our supply chain,
to ask questions and report concerns. We do nottolerate retaliation against those who engage
in our grievance processes, and we expect thesame from our business partners.
We collaborate to provide access to effective
remedy and monitor reported grievances,regardless of source, through to resolution. We
also track and assess allegations of potentiallyadverse human rights impacts that are brought
to our attention outside of the grievance process,and take appropriate actions when allegations
are confirmed. Learn more.

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Appendix

Privacy
HP recognizes the fundamental importanceof privacy, security, and data protection to ouremployees, customers, and partners worldwide.
This is a critical pillar of brand trust andincreasingly a source of competitive advantage
in an era of accelerated innovation, global dataproliferation, and fast-changing regulatory
frameworks. We build privacy, security, and dataprotection into the design and development of our
products, services, and operations. We strive toprovide protections that exceed legal minimums
across all our operations, and to deploy
consistent, rigorous policies and procedures togive our customers, employees, and partners
confidence when sharing information with us andusing our products and services.
See our Privacy website for additional information.

Approach
Our rigorous policies and standards are designed
to keep personal data safe and respect privacy:• Our Privacy Statement describes our privacy
practices, as well as the choices users canmake and the rights they can exercise related
to personal data.
• We maintain internal policies and standards
that align with international data protection andprivacy principles worldwide. These policies
and standards cover the data life cycle andcontinually strengthen privacy protections to
25

2021 HP Sustainable Impact Reportmeet the requirements of changing regulations
and evolving circumstances. This includes
implementing enhanced internal policies andprocedures to address our obligations as adata controller and processor, and to ensurethat data subject rights are respected.
• Our privacy accountability and complianceframework outlines our procedures andorganizational controls for assessing andmanaging risks associated with collecting
and handling personal data. It’s based onrequirements for accountability as defined by
global laws and regulations.
• Our Data Protection Officer, together with HP’s
Privacy and Data Protection team, provides
oversight and leadership for compliance,
working closely with appointed privacy leads inbusiness teams throughout the company.
• HP’s Health Insurance Portability andAccountability Act (HIPAA) Compliance
Office oversees compliance with HIPAA laws
where they are triggered by our commercial
services engagements.
In 2021, all HP employees were required tocomplete our privacy principles training, and
97% of employees completed the course during
the six-week campaign. The training is intended
to reinforce HP’s privacy and data protection
principles, and to ensure that employees
understand how to respect and protect
employee and customer privacy. During theyear, we also offered access to online coursesthat provide additional topic- and role-based
training opportunities.
Throughout the year, several regulatory changes
influenced adjustments to our privacy program,including requirements from the United States
and China that increased emphasis on consent
and individual data rights. In addition, as we
continue our digital transformation journey,
personal data governance is more critical to
our business. To address these business andregulatory changes, we have launched a plan tofurther enhance our privacy capabilities in data
environments and user experiences. We are also
shifting our third-party privacy risk assessments
approach from a questionnaire-based process toone based on evidence, through recognized andindependent privacy certifications. To simplify
the demonstration of privacy capabilities acrossglobal supply chains, we are embarking on thisshift together with other companies.

Privacy complaints,
breaches, and requests
HP complies with worldwide privacy and data
breach notification laws and regulations, tracks
the number of substantiated complaints fromthird parties and personal data requests madeto HP by individuals, and maintains an internal
incident-reporting process. Once a potential
breach of personal data is identified, a core
team—including representatives from privacy,

cybersecurity, legal, and communications—manages and communicates about the breach,
including any commercial or legal obligations to
notify customers.
In 2021, we saw a notable increase of data rights
requests to HP. We believe this was caused bygreater user awareness and empowerment inexercising rights as provided by law. See data.

Global standards andinternational data transfers
The secure movement of data is essential to ourbusiness. As legislation continues to evolve, ourprivacy and government relations teams workwith governments worldwide to develop robust
and globally interoperable privacy and datatransfer frameworks. Learn more.
HP relies on lawful mechanisms for data transfer
to drive accountability across the organization.
HP is recognized by EU data protection authorities
for our Binding Corporate Rules (BCRs), reflecting
our high standards of data protection policies
and procedures and enabling global data transfer
within our company.
HP complies with the Asia-Pacific Economic
Cooperation’s Cross-Border Privacy Rules.
Due to recent court rulings in Europe on the
Schrems II case that invalidated the EU-U.S.
Privacy Shield data transfer mechanism, HP nowww.hp.com/sustainableimpact

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Privacy-related complaints,
breaches, and requests*
2019

2020

2021

Substantiated complaints regarding
breaches of customer privacy andlosses of customer data at HP
Substantiated complaints
from outside parties (including
customers)

14

22

37

Substantiated complaints from
regulatory or other official bodies

1

2

4

28

33

1

4

Right to access/know (completed)

137

156

Right to access/know (rejected)

36

49

Right to erasure/be forgotten(completed)

2,195

4,400

Right to erasure/be forgotten(rejected)

961

2,596

Data breaches (total) **Data breaches (reportable) **Data requests made to HP **** Breaches of customer privacy cover any noncompliance withexisting legal regulations and voluntary standards regarding
the protection of customer privacy related to data for which
HP is the data controller. Substantiated complaints are written
statements addressed to the organization by regulatory orsimilar official bodies that identify breaches of customer
privacy, or complaints lodged with the organization that havebeen recognized as legitimate by the organization.
** Reportable data breaches are those that are required to bereported by law. 2020 was the first year that HP disclosed thisdata in this report. The majority of the total data breaches werecaused by human error or technical glitches and not a failure of
our product or services security infrastructure.
*** These data relate to requests made to HP by individuals globally.
2020 was the first year that HP disclosed this data in this report.
The median number of days taken to respond to right to access/know requests and right to erasure/be forgotten requests in
2021 was 15.

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longer relies on the Privacy Shield frameworkfor data transfers. We are working to strengthen
our committed transparency on this topic to
our customers, and to the EU data protection
authorities who authorize our BCRs, which permit
ongoing data transfers outside the EU. We arealso in the process of applying for BCRs in the UK
following Brexit.

Cybersecurity
Cybersecurity is a key pillar of our digitaltransformation and a high priority for HP, ourcustomers, and other stakeholders. Our holistic
approach integrates cybersecurity across thevalue chain, including in the design, development,
and delivery of our products, services, solutions,and operations. We build resiliency into ourbusiness model, and work to avoid cybersecurity
incidents. When issues do occur, we rapidly
identify and resolve them, protecting individuals,
our customers, and HP.

Policies and standards
We maintain consistent, rigorous cybersecurity
policies, standards, and procedures to give ourcustomers, employees, and partners confidence
when sharing data with us. The HP Cyber Security
Policy Suite provides a framework for thecompany, informs overarching governance in thisarea, and underpins cybersecurity company-wide.
We educate employees about our policies andstandards, as well as regulatory requirements,

Operations

Products and solutions

Appendix

emerging threats, and new practices. We
regularly update our policies and standards
to reflect new processing activities andregulatory developments.

Cybersecurity Organization
Our Cybersecurity Organization, led by HP’s Chief
Information Security Officer (CISO), maintains
governance, processes, resources, and IT
partner and vendor relationships to help identify
and prevent unwanted access, security threats,
and cyberattacks. It also provides extensive
incident response, vulnerability management,
and business continuity and disaster recovery
programs across HP, to support best-in-class endto-end security throughout HP’s supply chain.

Worldwide Security andAnalytics Practice
Our Worldwide Security and Analytics Practice,
led by HP’s Chief Security Advisor, advances
security within HP’s business units and products
and collaborates with customers and clients.
The Security Practice leads efforts to educate
our employees and clients about cybersecurity,
conducts related risk assessments, establishes
baselines, and creates cybersecurity roadmaps
for HP and our clients.
The Security Practice also drives alignment withregulatory and compliance requirements such as
HIPAA, the Payment Card Industry Data Security
Standard, and various privacy laws. The Security
Practice coordinates the HP Security Advisory

Board, which includes our Chief Security Advisor
as well as industry-recognized external experts,
and hosts HP’s Bug Bounty program.

Certification, audits,
and assessments
The Cybersecurity Organization regularly
conducts audits of HP cybersecurity systems andperforms annual risk assessments of related HP
systems and processes, including our information
security management system (ISMS). It also
drives third-party risk assessments into our
procurement process.
Our risk-based ISMS maintained ISO 27001
certification during 2021, assuring that HP
meets the international standard for information
systems security.1 We regularly commissioninternal and external audits by independent
assessors, and conduct an annual NIST
framework assessment.
The Worldwide Security and Analytics Practice
audits HP’s customer-facing cybersecurity
systems and conducts annual risk assessmentsof related systems and processes to help
establish baselines and drive improvement incybersecurity postures.

Incident response
We have formal processes to address
cybersecurity events associated with ourworldwide client base that include customer
support and mechanisms to escalate issues as

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needed. Our online Security Bulletins support
HP’s commitment to provide prompt notification
and remediation of any vulnerabilities related
to our products, services, and solutions. When
incidents occur, the Cybersecurity Organization,
the Worldwide Security and Analytics Practice,and our Chief Technologist for Security respondswiftly, reporting activities to relevant leadership.
When a potential cybersecurity event is identified,a core team is responsible for managementof the event, including any commercial or legal
obligations to notify our customers.
During 2021, HP did not experience any
cybersecurity events that required disclosure
to the US Securities and Exchange Commission
or other regulatory authorities. 2 See the Privacy
section for analysis of data breaches associatedwith such cybersecurity events.

External engagement
HP is committed to advancing progress incybersecurity across the industry and beyondby participating in relevant organizations andadvisory boards, including IEEE, ISA, ISACA,(ISC)2, ISSA, NIST, SANS, ACFE, and IIA. We hostthe HP Client Advisory Council, which drives
awareness and education, and provides a forum
for knowledge-sharing with clients worldwide.

Product security and privacy
HP continues to conduct and participate
in cybersecurity research to identify andunderstand cybersecurity trends, risks, and27

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Operations

threats, and to drive cybersecurity innovation in
our products, devices, services, and solutions.
We follow security-by-design and privacy-bydesign principles and build security and resilience
into our products and services throughout the
product life cycle, from design, component
sourcing, and manufacturing to transportation,
service, and take-back. Learn more.

Public policy
Geopolitical, socio-economic, environmental,
and technological trends drive governments
everywhere to consider policy actions that address
trust, resilience, equity, and climate change.
HP public policy engagements are aligned withour business interests and our core values todrive sustainable impact in climate action, humanrights, and digital equity. We seek opportunities
to promote sustainable practices and newtechnologies, such as additive manufacturing(3D printing), which contributed to an effective
response to COVID-19.

Products and solutions

Appendix• Ensuring market access and fostering supply
chain resilience.

Political engagement• Creating digital trust through robust andinteroperable data-governance efforts that
preserve open data flows.

We conduct all political engagements in atransparent, legal, and ethical manner and inaccordance with Integrity at HP.

• Advancing diversity, equity, and inclusion anddriving digital equity.
• Promoting sound sustainability policies that
address climate change, enable an achievable
circular economy, and support adoption ofrenewable and efficient energy use.
• Preserving competitive tax structures andcreating economic investment incentives.
• Enhancing innovation through emerging
technologies such as additive manufacturingand microfluidics.
• Protecting against counterfeits.

In 2021, HP and the HP Employee Political Action
Committee (PAC) ceased supporting candidates
for elected office (and the HP PAC was dissolved).
HP does not make political contributions within or
outside of the United States.
We also make public our U.S. lobbying expendituresand membership in U.S. trade associations thatengage in lobbying activity. HP did not make any
in-kind political donations in 2021.
In 2021, for the fourth year in a row, we earned aperfect score and tied for first place overall among
S&P 500 companies in the CPA-Zicklin Index of
Corporate Political Disclosure and Accountability.

Our global Government Affairs and Public Policy
team leads our engagement with policymakers,
regulators, trade associations, and peer
companies to advance public policies aligned with
HP’s interests and values. Our priorities include:

2020

2021

111,900

138,900

085,50095,00001,620,000

1,570,000

2,140,000

HP corporate political contributions*
State and local candidates and groups [US$]Policy priorities

2019

HP employee PAC contributions*
Federal and state candidates, party committees, and PACs supporting
diverse candidates [US$]HP lobbying expenditures
Total U.S. federal lobbying expenditures (reported quarterly under the
Lobbying Disclosure Act) [US$]* In 2021, HP and the HP PAC ceased supporting candidates for elected office (and the HP PAC was dissolved).

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Supply chain
responsibility
29

Approach34

Supplier diversity

31

Human rights

35

Environmental impact

31

Health and safety

39	Performance monitoring

32

28

 esponsible mineralsRsourcing

2021 HP Sustainable Impact Reportand evaluation
43

Data

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Appendix

Approach
HP relies on one of the IT industry’s largest supply
chains, made up of hundreds of production
suppliers and thousands of nonproduction
suppliers.1 Ranging from multinational enterprises
to small firms, and operating in countries aroundthe globe, these suppliers provide us withmaterials, components, and assembly for our
products, shipping and delivery to our customers,
as well as a wide variety of other goods
and services.
We strive for an ethical, sustainable, and resilient
supply chain to protect the people making our
products, safeguard our business and brand,
strengthen customer relationships, and create
opportunities to innovate.
We require that all workers in HP’s supply chain
receive fair treatment, freely chosen employment,

and safe working conditions. To reduce ourfootprint, we collaborate with suppliers todecrease greenhouse gas (GHG) emissions, wateruse, waste, and other environmental impacts.
We engage with suppliers in a wide range of ways
to advance responsible practices. HP’s Supplier
Code of Conduct stipulates that suppliersmust adopt or establish a management systemthat ensures compliance with applicable laws,
regulations, and customer requirements. The
management system must also identify andmitigate risks related to the Code and be designed
to facilitate continual improvement in thebusiness’s social and environmental performance.
Suppliers representing 95% of HP’s total
production supplier spend have gone througha social and environmental assessment.

Our supply chain is complex, and we work to address a broad rangeof social, human rights, and environmental topics.
Supply chain responsibility

29

Health and safety

2021 HP Sustainable Impact Report

Responsible
minerals sourcing

Supplier diversity

Advancing social and environmental standards
and capabilities across our supplier baseis complex and requires long-term efforts.
We set goals to sharpen our focus and drive
ongoing progress.

2030 GOAL
Reach 1 million workers through worker
empowerment programs by 2030, since the4
beginning of 2015

PROGRESS IN 2021
Through 2021, we reached2025 GOAL
3

Double factory participation in our supply
chain sustainability programs by 2025,
compared to 2015

HP has achieved this goal, with a114%
Environmental
impactFor an overview of our management approachin this area, including risk assessment, due
diligence, grievance mechanisms, policies andstandards, continual improvement, capability
building, external collaboration, and reporting, see
Supply chain responsibility: Our approach.

Driving Sustainable Impact throughout the supply chain

PROGRESS IN 2021

Improving the lives of the people who make our products
and support our business

Human rights

The strength of our supply chain responsibility
program helps us to address customer
expectations. In 2021, almost US$2 billion inretained, existing and new sales took supply
chain responsibility into account.2

increase through 2021, compared to 2015
(therefore, we will not report on this goalmoving forward)

349,000

workers2030 GOAL
Assure respect for labor-related human rights
for 100% of our key contracted manufacturing
suppliers and higher-risk next-tier suppliers

5

PROGRESS IN 2021
In 2021, we continued to conduct humanrights assessments of our key contracted
manufacturers. We intend to report assurance
calculations for 2022

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Transparency
We disclose the names and locations of the
production suppliers that represent 95% of ourmanufacturing spend. Our products are
manufactured in countries and territories worldwide.
In addition to this report, we disclose information
about our supply chain responsibility and humanrights performance through our annual SEC
Conflict Minerals Report, Modern Slavery
Transparency Statement, Report on Cobalt, and
CDP Supply Chain disclosures. We also provide
tailored supply chain responsibility information to
our customers and channel partners to help themachieve their sustainability and human rights goals.

External collaboration
HP takes a leading role through collaborations
focused on elevating supply chain bestpractices and tackling shared challenges. Key
relationships include:• CDP Supply Chain program• Clean Electronics Production Network• Green Freight Asia
• Leadership Group for Responsible Recruitment• National Minority Supplier Development Council• Clean Energy Buyers Association• Responsible Business Alliance (RBA)• Responsible Labor Initiative30

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Appendix

In 2021, we expanded the scope of our capabilitybuilding program to include our customer
support business, in addition to production
suppliers, nonproduction suppliers, and our own
manufacturing operations. Examples of the
trainings and opportunities we provide, eightof which ran during the year, are listed in thetable below.

SUPPLIER RESPONSIBILITY SCORECARDSOur Supplier Responsibility Scorecards are intended to set expectations and drive improved performancethrough consistent, comprehensive, and actionable feedback. This tool provides suppliers with a score thatencompasses audit performance; environmental and human rights governance, transparency, goal setting,and performance; conflict minerals management; and other social and environmental topics. Results are
summarized across multiple dimensions and contribute to a supplier’s overall procurement score, which
impacts the supplier’s relationship with HP and ongoing business. Suppliers discuss their Scorecard withHP as part of regular business performance evaluations, and receive additional points if they demonstratesustained improvement. In 2021, average scores for final assembly suppliers increased by three percentage
points compared to 2020, and average scores for commodity suppliers increased by one percentage point,
in part due to closer followup and collaboration with suppliers. Supplier Responsibility Scorecards applied tosuppliers representing 76% of our production spend. See Data for full results.

• Responsible Minerals Initiative• Social Accountability International• U.S. Environmental Protection Agency(EPA) SmartWay• World Wildlife Fund (WWF) Climate
Business Network

Capability building
In collaboration with nongovernmentalorganization (NGO) partners and other externalorganizations, we provide programs designed
to help suppliers continually improve along theirsustainability journeys. During 2021, we reached
37,000 workers through our capability-building
programs, in areas such as worker wellbeing,rights and responsibilities, and environmental,
health, and safety (EHS) awareness. This included

In October 2020, we launched MOVE, a program tohelp empower migrant workers in Southeast Asia.
The initiative provides information on COVID-19
and delivers free training on workers’ rights in four
languages to support workers and managers in
Cambodia, Laos, Myanmar, and Thailand.
In 2019, we launched a two-year worker wellbeing
program in collaboration with Verité, aninternational nonprofit that promotes safe, fair,and legal working conditions in global supply

more than 16,000 employees at customer
support-related and other nonproduction
suppliers who completed training on the HP
Supplier Code of Conduct.
Focus areas

Examples of trainings and opportunities

Baseline conformancewith HP standards

•
•
•
•

EHS awareness training
Foreign migrant worker training
RBA Code of Conduct training
Rights and Responsibilities training

Ongoing engagementin key areas• Supply chain responsibility workshop (including sciencebased targets training)• Forced labor webinar• Grievance mechanism webinar• Environmental expectation webinar• Brazil Supplier Forum

Leadership above andbeyond HP’s requirements• Worker wellbeing program• MOVEwww.hp.com/sustainableimpact

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chains. This program aimed to strengthen healthand safety knowledge and equip workers with thetools and skills needed to grow professionallyand personally. In 2021, we completed our final
assessment, in which we found that this program
improved workers’ knowledge about occupational
health and safety, worker rights, and life skills.
The worker wellbeing program reached10,700 workers.
In 2021, we launched a new digital learning
platform in collaboration with Quizrr, a platform
dedicated to driving positive change throughinnovative training solutions to advance corporate
responsibility and capability building in global
supply chains. We delivered our Rights andResponsibilities training through this platform.

Human rights
We continually deepen our understanding of thesocial and economic factors that lead to labor
concerns, and then focus on areas of risk where
we can have the most influence. We collaborate
with organizations and government agencies withlocal expertise to promote long-term, scalable
solutions. Our primary focus areas are combating
forced labor, protecting workers’ rights, andadvancing worker health and safety, including
safe use of process chemicals.

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We communicate openly with workers andmanagement in our supply chain to identify andunderstand workers’ questions, concerns, andpriorities. We train our procurement teams,
supplier managers, and other employees to be
vigilant and report instances of practices that
violate our standards. In 2021, we focused onbuilding additional communication channels tocollect more extensive worker feedback that will
inform future work.

Combating modern slavery

1

As part of our commitment to addressing modern
slavery, we start with our own operations andsuppliers while striving to collaborate more
broadly in ways that drive positive change. Modern
slavery, as defined in guidance under the UK
Modern Slavery Act, can manifest itself in different
ways, including through debt bondage, forcedlabor, and human trafficking.2
HP is uncompromising in our expectations of
ethical behavior by our employees, partners, andsuppliers. In our Modern Slavery Transparency
Statement, we discuss our efforts to address
modern slavery during the fiscal year ended
October 31, 2021.
Where significant risks are identified, wework with suppliers and partners to address
challenges and enact risk-mitigation plans. As
a part of addressing priority findings, HP has
confirmed remedy to more than 250 workers
in our operations and supply chain, including
approximately US$0.4 million in repayments

Products and solutions

Appendix

in 2021 addressing findings associated withmodern slavery.

Health and safety

As an example of our programs in this area,in 2019 we launched a partnership with Issara
Institute, an NGO that helps tackle issues related
to human trafficking and forced labor, to support
the monitoring of recruitment processes in
Myanmar. In 2021, we kept our focus on worker
voice, using Issara’s expertise to help understandand address worker concerns and improvefactory worker-management communication as
we continued to deal with borders being closed
due to COVID-19. We plan to resume our focus on
responsible recruitment when borders reopen as
the pandemic eases.

HP aspires to a world where our products
and operations use materials and chemicals
that cause no harm. We take a science-based
approach to assessing the potential humanhealth and environmental impacts of substancesused in making HP products. We engage with
our suppliers to strengthen knowledge and bestpractices in health and safety.

To support and advance supplier due diligence,
we sponsor Responsible Recruitment 101, a virtual
training for suppliers in Taiwan and Malaysia
organized by the Responsible Labor Initiative.
The two-session training provides supplierswith a comprehensive understanding of forcedlabor and modern slavery in relation to their own
businesses, the Responsible Business Alliance(RBA) Code of Conduct, and applicable laws
and regulations.
HP is a Gold Level Sponsor of Truckers Against
Trafficking (TAT), which helps combat humantrafficking in the United States by educating andmobilizing members of the trucking and busing
industries and coordinating with law enforcement
agencies. We are one of the few shippers thatparticipates directly, and we encourage all
carriers moving HP products in the United States
to take TAT training.

Process chemicals
In 2021, we continued to focus on implementationof a comprehensive worker safety strategy
to address process chemicals. Suppliers are
required to follow the manufacturing process
chemical use restrictions outlined in HP’s
General Specification for the Environment (GSE).
Additionally, our Supplier Code of Conduct
requires suppliers to employ robust management
systems to catalog and evaluate process
chemicals, eliminate or manage hazardous
substances, demonstrate that analyses of safer
alternatives were conducted when a hazardous
chemical is being used, and provide workers withessential personal protective equipment andtraining. We gather data from our suppliers aboutprocess chemicals and implement corrective
action as needed.

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We encourage suppliers to switch to safer
choices, such as changing from solvent-based
to water-based paints. In situations where
the use of hazardous chemicals is currently
unavoidable, we help suppliers identify preferable
alternatives through our alternative materials
assessment program.
To drive progress across the industry, we area founding member of the Clean Electronics
Production Network (CEPN), facilitated by the
NGO Green America. This collaborative multistakeholder effort developed a program toassess the use of process chemicals, strengthen
the culture of worker safety and engagement,
reduce worker exposure to identified priority
process chemicals, substitute those chemicals
with safer alternatives within members’ own
manufacturing processes, and ultimately reachdeeper into members’ supply chains.
In early 2021, we committed to taking collective
action to protect workers in our global supply
chain from exposure to hazardous process
chemicals as a Founding Signatory of CEPN’s
Toward Zero Exposure program, which has
been developed with sustainability and social
responsibility leaders—including HP. Throughthe program, electronics brands and supplierscommit to aligned, structured, long-term
practices that will protect workers throughout
the manufacturing process from exposure tohazardous chemicals. Participants also commit topublic disclosure of progress starting in 2023.

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Responsible minerals sourcing
Any connection between the materials used in
HP products and armed violence or human rights
abuses is unacceptable. To ensure our products
are made responsibly, we have adopted industryleading policies and monitoring practices and arebroadening our vigilance beyond conflict minerals
to a wider range of minerals and geographies.
Through collaborative efforts, we aim to expand
the market for responsibly sourced minerals,
including those originating from conflict-affected
and high-risk areas (CAHRAs).

Conflict minerals

1

Across our complex, global, multi-actor supply
chain, we have the most influence over our direct
suppliers. However, in the case of trace andprecious minerals, we recognize that we must
work to influence the practices of those much
deeper in the supply chain.

Approach
While conflict minerals are rarely used inlarge volumes in any one IT product or by one
company, the tantalum, tin, tungsten, and gold
(3TG) produced from them are found in relatively
small amounts in virtually all electronic products.
However, we are typically 4–10 supply chain
stages removed from the smelters that purchasethe ores and process them into metals. For
this reason, HP works with peers across the IT
industry to collectively engage the entire supply

chain in efforts to eradicate minerals that may
have directly or indirectly supported armed
groups, and to promote responsible sourcing ofminerals regardless of origin.
HP supports retention of the U.S. conflict minerals
reporting framework as an economic driver for
smelters to responsibly source minerals in the
Democratic Republic of the Congo (DRC) andsurrounding countries. In the EU, we support the
Conflict Minerals Regulation, which appropriately
focuses on responsible smelter sourcing
regardless of country of mineral origin, including
CAHRAs worldwide.
We do not support de facto embargoes ofminerals from the DRC and adjoining countries, orfrom other conflict-affected regions. We believe
it is more effective to use our leverage (as acompany and within cross-industry collaborations)to address issues and promote positive change.
This helps to protect people in those regions while
maintaining their economic opportunities. We
are actively involved in the Responsible Minerals
Initiative (RMI) and support its efforts to engage
with government stakeholders.

Eliminating conflict-related risks
from our supply chain

smelters that comply with the RMI’s Responsible
Minerals Assurance Process (RMAP), which
requires a third-party sourcing audit. Presence on
the RMI conformant list demonstrates a smelter’s
conflict-free status.
However, our relatively small use of these metals
decreases our influence, so we need all industries
that use these materials to demand conflict-free
3TG. We will continue to work with our suppliers
and across industries to drive demand for
conflict-free sourcing, regardless of whether theminerals originate in the DRC or elsewhere.
We promote conflict-free minerals in our supply
chain by:
• Requiring our production suppliers of goods
containing 3TG (“3TG suppliers”) to require
their smelters to undergo third-party sourcing
audits and use only smelters that are RMAP
conformant.
• Encouraging all smelters that purchase andprocess mineral ores to undergo third-party
sourcing audits.
• Supporting multi-stakeholder collaboration toestablish secure, conflict-free sources of 3TGores from the DRC.

Promoting best practices by smelters is the mostdirect way to address the risk of conflict minerals
entering our supply chain. We require our
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Suppliers
HP sets clear requirements of 3TG suppliersin our Supply Chain Social and Environmental
Responsibility Policy (which includes our Conflict
Minerals Policy), General Specification for theEnvironment, and Supplier Code of Conduct.
We assess these suppliers’ responses to the
RMI Conflict Minerals Reporting Template,which gives companies a common format forsharing information about 3TG sources withbusiness partners and suppliers across the
supply chain. We require corrective action fromsuppliers where needed, and provide them withtraining upon request. If any 3TG supplier reports
sourcing from a smelter that triggers one of
our potential risk indicators, we work with the
supplier to establish whether unverified material
is potentially used in HP products. When we
identify a risk of this occurring, we require thesupplier to remove the smelter from our supply
chain. If a supplier is non-responsive, we use our
procurement leverage to engage the supplier andimprove performance.
Smelters
To identify and disclose the smelters andrefiners in our supply chain, between January
and December 2021 HP surveyed suppliers
that contributed material, components, ormanufacturing for products containing 3TG. Eachsmelter or refiner reported was identified in atleast one of the RMI Conflict Minerals Reporting
Templates we received.

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Performance
In 2021, we received acceptable responses to RMI
Conflict Minerals Reporting Templates fromsuppliers representing about 98% of our 3TG
procurement spend, including both final assemblyand commodity suppliers. These responses
detailed 267 3TG facilities, greater than 98% of
which were compliant or in the process of
becoming compliant with an independent
assessment program, and/or that we reasonably
believe exclusively source conflict minerals fromrecycled or scrap sources or from outside of the
Covered Countries (as of March 2022).

Products and solutions

Appendix

Other regions and minerals

Status of all supplier-reported
3TG facilities*
300
250
200
150
100
50
0
2019

Progress toward DRC
Conflict-Free, 2021
Type offacility

Total

Progresstoward DRC
Conflict-Free*

Percentage

Tantalum

36

36

100%

Tin

68

64

94%

Tungsten

46

46

100%

Gold

117

115

98%

Total

267

261

98%

* Number of total 3TG facilities in HP Conflict Minerals Report

3TG facility list that were either RMAP compliant or in process of
becoming compliant, and/or that we reasonably believe exclusively
source conflict minerals from recycled or scrap sources or fromoutside of the Covered Countries (as of March 2022).

2020

2021

Unknown

40

1

6

Believed to source recycled/
scrap or from outside of the
Covered Countries

18

2

9

Compliant or in process**

237

247

252

* As of March 2022.
** Smelters or refiners listed by RMI as currently RMAP compliant(including certification or accreditation by similar independent
assessment programs cross-recognized by RMAP, such as the
Responsible Jewellery Council’s Chain-of-Custody certification
program or the London Bullion Market Association’s Responsible
Gold Standard) or in the process of becoming RMAP compliant.

U.S. Securities and Exchange Commission(SEC) Conflict Minerals Report
In May 2022, we filed our Form SD and Conflict
Minerals Report with the U.S. SEC, disclosing ourdue diligence efforts and results. See our SEC
Conflict Minerals Report.

Learning from our experience combating conflictminerals in the DRC and surrounding countries,
we are expanding our efforts. This aligns withgrowing awareness of mineral-sourcing issues
beyond the DRC and surrounding countries
covered by the U.S. Dodd–Frank Act. The EU
Conflict Minerals Regulation, which covers EU
imports of 3TG minerals from all regions of theworld, requires all large EU 3TG metal importers
and smelters to become “responsible importers”
consistent with the OECD Due Diligence Guidancefor Responsible Supply Chains of Minerals from
Conflict-Affected and High-Risk Areas. AlthoughHP’s operations are not within the scope of the
EU regulation, we have voluntarily aligned ourpolicy and approach to support our customers’
requirements consistent with the regulation.
The RBA is the parent organization of the RMI.
In 2020, we supported revision of the RBA Codeof Conduct so that it would address sourcing
from any CAHRAs worldwide, not only from the
DRC and Covered Countries. Leading up to this,we also supported RMI’s work to help smeltersdevelop processes to identify CAHRAs, as wellas RMI’s work to fully align its processes andstandards for assessing smelters’ sourcing
practices with the OECD Guidance on sourcing
from CAHRAs.
Our minerals due diligence and reporting also
includes cobalt, which has been linked to humanrights risks. We expect our suppliers to havepolicies addressing cobalt, to report to HP the

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names of the cobalt refiners they use, and to join
us in encouraging these refiners to complete an
RMI audit. Additionally, we encourage suppliers
to engage in collaborative industry action
through RMI. See our Report on Cobalt, and our
responsible minerals sourcing expectations
for suppliers in HP’s General Specification for
the Environment.

Multi-stakeholder initiatives
Sourcing minerals responsibly requires globally
coordinated efforts across sectors andindustries. We collaborate widely with businesses,
NGOs, government agencies, and our production
suppliers to advance the use of responsibly
sourced minerals.
Through RMI, we help develop and share due
diligence standards, tools, trainings, and white
papers to build the capabilities of the IT industry
and beyond. We also support broader policy
efforts through participation in RMI and its Due
Diligence Practices, Smelter Engagement, andSensing and Prioritization Teams.
Additionally, we collaborate through external
forums and initiatives, including the European
Partnership for Responsible Minerals, Material
Insights, and Public-Private Alliance for
Responsible Minerals Trade.

Supply chain responsibility

Operations

Products and solutions

Appendix

Supplier diversity
Our commitment to diversity, equity, and inclusion
is a top priority at HP and applies equally to
our workforce and to our relationships with
suppliers. Through our purchasing decisions andactivities, we foster greater opportunity, equality,
and representation. Building a more diverse
supply chain reflects our values while driving
greater innovation, fortifying our business, andstrengthening local economies.

LGBTQ+ individuals, and aboriginal or indigenous
individuals—to compete for our business. In 2021
in the United States, we spent US$276 million withsmall businesses, US$79 million with minorityowned businesses, and US$91 million withwomen-owned businesses1 (see data). During theyear, our supplier diversity program in the UnitedStates had an overall economic impact of morethan US$650 million (see graphic below).

We encourage small businesses and diverse
companies—that is those owned by women,
minorities, veterans, service-disabled veterans,

In 2021, we continued to develop our supplier
diversity program in the United States. To
accelerate our efforts, we work with the National

Minority Supplier Development Council, theWomen’s Business Enterprise National Council,
and industry groups such as tech:SCALE.
We launched the HP Racial Equality and Social
Justice Task Force in June 2020. Through policies,
programs, and executive sponsorships, we will
help Black/African American-owned suppliers
develop relationships with HP that can strengthen
their businesses and build economic power. To
drive economic empowerment, our goal is for 10%
of HP supplier diversity spend in the United States
to be with Black/African American suppliers in

Economic impact summary of HP supplier diversity program, 2021*

US$650 million+ overall economic impact**

US$362 US$130
MILLIONMILLION+

Spending with small
and diverse suppliers

Incomes earned by employees
in the jobs supported by HP’s
supplier diversity program
purchases

2,000+

Jobs supported throughHP’s spending with diverse
suppliers***

US$200MILLION+

Federal, state, and local
personal and corporate taxes
generated* Data is for the 12 months ending September 30 of the year noted. Figures are based on HP purchases in the United States and Puerto Rico from U.S.-based businesses.
** Goods and services produced by HP’s diverse suppliers and their supply chains.
*** Including professional services, scientific services, technical services, computer and electronic manufacturing, real estate, and numerous other industries.

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calendar year 2022, up ten-fold from 2020. We
achieved 4.5% in 2021.
In 2021, HP announced an expanded early
payment program in partnership with C2FO,
which provides broad access to funding for thecompany’s diverse suppliers. Studies from theFederal Reserve and others have found thatdiverse businesses face greater difficulty inaccessing credit, creating short-term cash flow
challenges. We are working to bridge this gap
by offering inexpensive access to capital fordiverse partners that have been denied equal
access historically.

Supplier expectations
We ask that our suppliers partner with HP byprioritizing diversity, equity, and inclusion within
their own operations. To improve the diversity of
our suppliers’ workforces, we require top service
suppliers in the United States with account teamsof 10 or more to implement diversity initiatives torecruit, attract, and hire diverse employees, witha goal that at least 10% of HP supplier accountteam members be Black/African American by theend of calendar year 2022. We also have targeted
programs in the United States with marketing andlegal suppliers and partners.

Supply chain responsibility

To advance progress deeper in our supply chain,
we have added a clause in new and renewed
contracts for suppliers that provide services to
HP in the United States, setting the expectationthat they should spend a minimum of 10% of any
work subcontracted and/or purchased on behalfof HP with diverse businesses. To strengthen the
program’s racial equality focus, top suppliers
subcontracting work in the United States must
spend at least 5% with certified Black/African
American businesses. In 2021, our allocatableindirect spend 2 with diverse suppliers through thisprogram was more than US$350 million.

Supporting diversity in thefinancial sector
HP’s Bank Model—the tool by which HP ranks andprioritizes potential bank partners—incorporates
an annual diversity survey that looks at bankdiversity overall as well as the diversity of teams
that service HP.
In 2021, HP issued its inaugural Sustainability
Bond by partnering with Black/African American-,Latino-, women-, veteran-, and disabled veteranowned banks, which have received approximately
5% of total underwriting fees. We engaged aBlack/African American- and women-owned firm
to execute the more than 10% of share
repurchases carried out during 2021, and havecontinued working with a minority-owned firm as
one of a small group of commercial paper(short-term borrowing) dealers.

Operations

Products and solutions

Appendix

Environmental impact
Our production and nonproduction suppliers
are essential partners as we work to drive net
zero carbon and improved resource efficiency
throughout the value chain. For more than adecade, we have worked closely with our suppliers
to improve their environmental programs andreport progress transparently. Our Supplier
Responsibility Scorecards are central to ourefforts to set expectations, evaluate performance,and drive ongoing improvement.
We request 98% of our production suppliers,
by spend, as well as strategic nonproduction

suppliers, to disclose key qualitative andquantitative information about environmental
management and impacts through HP’s
CDP Supply Chain membership. Requested
information includes GHG emissions and goals,
total and renewable energy use, water withdrawal,
climate and water risks, and governance.
We periodically raise our expectations relating
to supplier environmental management criteria,such as science-based GHG emissions-reduction
targets, third-party verification of GHG emissions,publication of a GRI-based sustainability report,

HP CUSTOMER SUPPORT SUPPLIER PLEDGE
HP is continually expanding the scope of our
supply chain responsibility program, integrating
it deeper and more broadly throughout our supplierbase. In 2021, we launched the Customer Support(CS) Supplier Pledge to boost sustainability
standards among the nearly 700 suppliers that HP
CS engages with.
Developed to support progress toward our2030 climate and circular economy goals, thePledge includes several existing componentsof our supplier program:• Submitting environmental transparency reporting
to CDP Climate Change annually• Setting science-based GHG emissions reduction
targets, including at least a 50% reduction inabsolute Scope 1 and 2 emissions by 2030
• Training employees on the HP RBA Supplier
Code of Conduct
The Pledge also sets additional supplierexpectations, such as:• Applying circular economy principles throughout
their business, including by using programs such as
HP Planet Partners and HP Device Recovery Service• Developing and sharing ambitions that align with
HP’s diversity, equity, and inclusion goals
We aim to enrol our 50 largest CS-related suppliers.

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and transparent reporting of key environmental
information through CDP.

Greenhouse gas emissions

We continue to deepen engagement with suppliers
representing GHG emissions “hot spots” in our
supply chain—such as LCD panels, printed circuitboard assemblies, and memory and storage—
identified through life cycle assessments (LCAs)
and directly collected data. In 2021, this included
procurement-driven workshops with 27 suppliers,
representing about 60% of HP’s production
spend. Focus areas included setting sciencebased targets and establishing roadmaps forincreasing renewable energy use.

In 2008, HP was the first major IT company topublish aggregated supply chain GHG emissions
data. We continue working to drive progress in thisarea, including through our goals (see right). Our
goal to reduce supply chain GHG emissions
intensity is one of HP’s three value chain goals
validated by the Science Based Targets initiative(SBTi). These goals were developed in collaboration
with WWF experts, demonstrating our rigorousgoal-setting process.

To understand and manage our impacts, we
calculate supply chain GHG emissions and water
withdrawal in two ways:• In this section of the report, we include datareported by our first-tier production suppliers,
product transportation suppliers, andnonproduction suppliers. This data reflects thevolume of HP’s business with each organization.
Through engagement with suppliers, we canbetter understand and influence improvementsin performance year over year.
• The supply chain-related data included in our
carbon and water footprints is derived fromproduct LCA-based estimates. This analysis isintended to provide as complete anunderstanding as possible of impacts acrossthe multiple levels of our supply chain, frommaterials extraction through manufacturing
and product use, as well as retail and storage.
These calculations use a combination of
HP-specific and industry methods and data.
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2021 HP Sustainable Impact Report

For the sixth consecutive year, HP was named
by CDP as a Supplier Engagement Leader for
our actions and strategies to reduce emissions
and manage climate risks in our supply chain.

Although GHG emissions intensity decreased by
4% between 2015 and 2020 when calculated as athree-year rolling average, yearly GHG emissions
intensity values (not calculated as a rolling
average) decreased by 9% during that timeframe.
To help reach our goal, we focus our suppliers’
attention on improving energy management andefficiency, using renewable energy, and setting
science-based targets.

Products and solutions

Appendix

Supplier GHG emissions performance
tonnes CO2e
2018

2019

2020

Production supplier Scope 1 and Scope 2 emissions*2,900,000

3,000,000

2,700,000

Product transportation

1,300,000

1,250,000

1,510,000

210,000

190,000

140,000

Nonproduction supplier Scope 1 and Scope 2 emissions*2021

1,620,000* 2020 is the most recent year data is available.

2025 GOAL

2025 GOAL

Reduce first-tier production supplier and producttransportation-related GHG emissions intensity
1
by 10% by 2025, compared to 2015

Help suppliers cut 2 million tonnes of carbon
dioxide equivalent (CO2e) emissions between
22010 and 2025

PROGRESS THROUGH 2020

PROGRESS THROUGH 2020

GHG emissions intensity decreased

Suppliers avoided

through 2020, compared to 2015

TONNES4%

1.46 MILLION

of CO2e emissions

3

Production suppliers
ApproachThrough our Supplier Responsibility Scorecards,
we set requirements for our production suppliers,
including related to energy use and GHG
emissions performance and disclosure. In 2021,
we continued engaging with suppliers to drive
positive change, for example by providing training
outlining our environmental expectations.

We also worked with other organizations during2021 to accelerate cross-sector improvements:• HP collaborated with the We Mean BusinessCoalition, CDP, and industry peers to promote
the uptake of SBTi methodology among IT
supply chain companies (both production andnonproduction suppliers) based in the Greater
China region.
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Integrity and human rights• We joined the 2021 CDP Science-Based
Targets Campaign and co-signed a letter to alarge number of companies—including manyin our supply chain—urging them to set SBTivalidated GHG emissions-reduction goals. By
the end of 2021, nine of those suppliers had a
new target in place, including four with a net
zero commitment.
• To support local demand for renewable energy
in countries where some of our suppliers are
based, we worked with the U.S. Departmentof State through the Clean Energy Demand
Initiative to produce letters of intent withthose countries, which were presented at the
COP26 conference.
• Along with seven of our suppliers, weparticipated in roundtable discussions
hosted by WWF Climate Business Hub, withrepresentatives from the Chinese governmentand renewable energy developers, to promote
policies that will enable greater renewableelectricity sourcing in Jiangsu Province.
Our Energy Efficiency Program in China andSoutheast Asia, implemented in collaboration with
NGOs such as BSR, Natural Resources Defense
Council (NRDC), the World Resources Institute,and WWF, helps suppliers to build capabilities,
identify ways to improve energy efficiency, andexplore the use of renewable energy.
Since 2010, we estimate that participants in thisand other programs have avoided 1.46 million
tonnes of CO2e emissions4 and saved a cumulative
992 million kWh (US$119 million) of electricity,
including 81,000 tonnes of CO2e emissions and
31 million kWh (US$3.9 million) in 2021.
37

2021 HP Sustainable Impact Report

Supply chain responsibility

Operations

More broadly, through CDP, our production
suppliers reported savings of 20 million tonnes ofCO2e and US$465 million from reduction initiatives
implemented in 2020.5 This demonstrates thescale of ongoing GHG emissions-reduction
activities throughout our production supply chain,regardless of whether driven by HP’s engagement.

HP uses 100% renewable electricity to power
the final assembly of over 95% of our PC and6
display products worldwide

Products and solutions

Appendix

We engaged 98% of our first-tier production
suppliers, by spend, to help reduce theirenvironmental impact. Overall, 95% (by spend)reported having GHG emissions-reductionrelated goals, and 31% reported science-basedtargets (13% validated by the SBTi and 18%
evaluated by HP). We also encourage suppliers
to use renewable energy. Seventy-seven percent
reported doing so in 2021, by spend, with 71%
reporting renewable energy use goals, up from
70% the prior year.

Product transportation
Approach

Performance
In 2020, the most recent year for which data isavailable, the suppliers that make HP products
generated 2.7 million tonnes of Scope 1 andScope 2 CO2e emissions attributable to HP, 8%
less than in 2019.
This reflects the impact of supplier energyconservation measures and GHG emissionsreduction projects, increased renewableenergy use, and investment in power purchaseagreements. Facility closures caused by
COVID-19 also reduced emissions. The intensity of
GHG emissions per HP annual revenue decreased
in 2020 by 9% compared to 2015.

To improve efficiency, cut costs, and reduce
negative environmental impacts, we work to
optimize our logistics network by consolidating
shipments, identifying new routes, and shipping
directly to customers or local distribution
centers. To drive progress, in 2021 we held GHG
emissions-reduction workshops with about
20 suppliers representing more than 90% of
our CO2e emissions in this area. Sustainability
topics are also discussed during our quarterly
executive-level meetings with these same
suppliers, to promote a focus on environmental
topics and encourage them to set related
performance goals.
HP is participating in several pilot programs to
explore opportunities to reduce GHG emissions
from logistics, for example Maersk’s project withindustry leaders to scale zero carbon solutions
for ocean transport, such as the use of carbon
neutral e-methanol or sustainable bio-methanol.

We require our product transportation suppliers
to use the Global Logistics Emissions Council
Framework to provide standardized calculations
and data that account for variation in different
locations. To drive progress across the industry
and beyond, we are working with the Clean Cargo
Working Group, the Smart Freight Centre, theInternational Council on Clean Transportation,and the U.S. Environmental Protection Agency(EPA) SmartWay program.
We continue to use SmartWay partners as a first
choice for 100% of our products shipped by truckin the United States and Canada.7 The programaims to help improve road transportation
efficiency and reduce GHG and other emissions.
In 2021, HP won the U.S. EPA SmartWay ExcellenceAward for the eighth year in a row, demonstrating
leadership in freight supply chain energy andenvironmental performance for the “Large
Shipper” category in the United States. During
the year, we joined the Sustainable Freight
Buyers Alliance to decarbonize freight and create
demand for low and zero emissions across allmodes of transport.
Reducing packaging size and weight also has
the potential to decrease GHG emissions
associated with product transportation. See
Packaging innovation.
Performance
Product transportation resulted in 1.62 million
tonnes of CO2e emissions in 2021, up 7% fromthe prior year. This was due primarily to productvolume increases as well as improved data foremissions related to road (including rail).
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Sustainable Impact

Footprint

Integrity and human rights

Nonproduction suppliers
Approach
We purchase a wide range of goods and services
related to the operations of HP, such as staffing,business consulting, marketing, and travel.
We prioritize collaboration with nonproduction
suppliers based on geographical risk and industry,and provide training to help improve reporting
and reduce GHG emissions.
Performance
In 2020, the most recent year for which data
is available, our nonproduction suppliers
reported 140,000 tonnes of Scope 1 andScope 2 CO2e emissions attributable to HP. See
detail in Footprint. During that year, 56% of HP
nonproduction strategic suppliers produced
environmental reports.

Water
Approach
Many of our suppliers operate in regions wherewater stress is a growing threat. We workwith production suppliers to improve water
management in their operations, including
through the Supplier Code of Conduct, whichcontains provisions on water management,
pollution prevention and resource use reduction,and environmental permits and reporting.

38

2021 HP Sustainable Impact Report

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Operations

To identify supplier sites located in waterstressed areas, we use water risk assessment
tools such as the World Resources Institute’sAqueduct Water Risk Atlas tool. We also identify
sites that manufacture relatively water-intense
product types, and use this information to assessoverall water stress risks and opportunities.
We ask our suppliers to report water risk, use,
and management information through the CDP
Supply Chain program. This drives suppliers’
awareness of water security issues and allows us
to assess suppliers’ current water management
strategies in the context of local environments
and communities.
Through the use of best practice frameworks,
we also work with suppliers to improve water
reporting and, when appropriate, to enhancewater management practices.
To further drive improvements, we include water
stewardship criteria in our Supplier Responsibility
Scorecard. Suppliers are scored for transparently
reporting quantitative water withdrawal as well
as for having a public company-wide policy or
governance structure for water at the board of
director or top executive level.

Performance
In 2020, the most recent year for which data
is available, production suppliers withdrew 36
million cubic meters of water associated with HP,
3% less than in 2019. We believe that stronger
supplier water-accounting practices contributed

Products and solutions

Appendix

to year-over-year variations in data. By the endof 2020, 94% of our suppliers, by spend, had set
water management goals.
See HP’s 2021 water footprint.

Waste
Approach
We work with production suppliers to encourage
waste measurement and reporting, reduce waste
volumes, and drive progress toward a circular
economy. HP requests our suppliers report on
waste using the RBA Environmental Survey.

Performance
During 2020, the most recent year for which data
is available, our suppliers generated 126,000
tonnes of nonhazardous waste associated withHP, a 14% decrease from 2019. This was primarily
due to reduced waste generation at a significant
supplier through waste prevention, reuse, andrecycling efforts. Suppliers generated 46,000
tonnes of hazardous waste associated with HP
in 2020, down 13% compared to the prior year.
This was due largely to significant reductions by
three suppliers. By the end of 2020, 76% of our
production suppliers, by spend, had set wasterelated goals, up from 72% the prior year.

SUPPLY CHAIN TRANSPARENCY
Much of our production supplier base is in China, so we have a particular focus in that area. The Corporate
Information Transparency Index, developed by the Institute of Public & Environmental Affairs (IPE) and NRDC,
evaluates the environmental practices of global brands’ supply chains in China. In 2021, HP ranked #7 among
global IT companies and #31 overall, of more than 600 brands assessed. On the Supply Chain Climate Action
Transparency Index, developed by IPE and CDP, HP ranked #15 of about 680 brands.
During 2021, we continued encouraging our suppliers to submit inventories of substances released throughIPE’s public pollutant release and transfer register system, and cross-checked supplier sites representing 95%
of our spend against IPE’s public database of environmental violations.
We also collaborated with first-tier manufacturing suppliers in China to determine whether sub-tier suppliers
complied with local environmental laws. This review of 730 sub-tier suppliers identified 27 reported violations in
2021. Of these, 18 had been corrected as of November 2021, and we continue working with the relevant first-tiersuppliers and IPE to address and resolve the remaining issues. Business with several sub-tier suppliers has
been suspended due to unaddressed environmental violations.

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Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Performance monitoring and evaluation
We engage with suppliers in multiple ways tounderstand performance, identify and address
issues, and drive ongoing progress:• The supplier Self-Assessment
Questionnaire (SAQ). This includes detailed
questions around social and environmental
management and practices. As well as
assisting HP to evaluate risk, identify areas for
improvement, and determine a firm’s inclusion
in our audit program, self-assessment helps
suppliers become more familiar with HP’s
expectations of conformance to our Supplier
Code of Conduct. During 2021, 171 production
suppliers completed SAQs.
• Coaching, specialized training, datacollection, and ongoing dialogue. Using thesemechanisms, we aim to help suppliers develop
robust management systems to address root
causes of key risks and challenges; for moredetail, see Capability building.
• Key performance indicator (KPI) monitoring
program. We collect data from high-risk
supplier sites weekly on key issues suchas working hours, day of rest, and student
workers, and collaborate to drive ongoing
improvement. See results.
• Supplier audits. Our supplier audit process isan essential component of our risk assessment
framework and a key mechanism for identifying
opportunities for sustained improvementwith our suppliers. Supplier audits measureconformance with all provisions of the39

2021 HP Sustainable Impact Report

HP Supplier Code of Conduct in the areas oflabor, health and safety, environment, ethics,
and management systems. See Supply chain
responsibility: Our approach for detail about
the audit process. We also work with our
final assembly suppliers to confirm they are
conducting risk assessments of companies
in their own supply chains that represent
approximately 80% of their spend and assuring
25% of sites determined to be high risk, basedon the RBA Code of Conduct.
• Supplier sustainability assessments. We
conduct targeted assessments to supplement
our comprehensive audits, focusing on specificrisk areas including vulnerable workers (suchas student, dispatch, and foreign migrant
workers) and health and safety (including fire
safety and emergency preparedness). In 2021,
we piloted a new priority screening assessment
at 12 facilities that will aid faster detection ofhigh-priority human rights risks throughout our
supply chain, so we can more efficiently drive
targeted improvement.

Performance
In 2021, we completed 189 audits of production
suppliers, product reuse and recycling vendors,
and nonproduction suppliers, as well as 24 otherassessments of production suppliers. Travel andfactory restrictions, as well as office closuresrelated to COVID-19, decreased our ability to

conduct these activities. During the year, 88% of
production supplier audits were third-party certified
RBA Validated Assessment Program (VAP) audits.
We see a wide range of maturity levels in our
audits, which are scored on a scale of 0–200. In

the RBA Factory Lead Certification Program,suppliers with scores from 160 to 180 are eligible
for a Silver certification, and those with scores
above 180 for a Gold certification (including 36%
of supplier facilities audited in 2021).

Sustainability audits, 2021*
Initial audits (initial
evaluations ofconformance)

Follow-up audits(addressing
nonconformances
identified in any
corrective action plans)

Full re-audits(comprehensive
reassessments)

Production suppliers

19

46

61

Product transportation suppliers

2

0

0

Product reuse and recycling vendors

10

0

15

Suppliers supporting HP manufacturing (on HP premises)

30

0

0

Suppliers supporting HP offices (on HP premises)

3

0

0

Service suppliers (on third-party premises)

0

0

0

HP manufacturing sites

2

0

1

HP offices

0

0

0

Product supply chain

Nonproduction suppliers

HP operations* Audits of production suppliers and suppliers supporting HP manufacturing followed the RBA Code of Conduct either 6.0 or 7.0 (released

during 2021) audit protocols. We contract with Environmental Resources Management (ERM) to audit product reuse and recycling vendors
for conformance with the following policies and vendor standards: Export of Electronic Waste to Developing Countries Policy, HP Supplier
Code of Conduct, and Reuse and Recycling Standards. See Product repair, reuse, and recycling for detail. Audits of nonproduction suppliers
supporting HP offices, off-site third-party nonproduction suppliers, and HP offices were focused on labor, ethics, and management systems.

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Sustainable Impact

Footprint

Integrity and human rights

Production suppliersustainability assessments, 2021

Distribution of nonconformancesand findings by section of HP
Supplier Code of Conduct, 2021*
percentage of total

Health and safety assessments

4

Onboarding assessments

3

Vulnerable worker group (student and foreign worker)
assessments

4

11%Management systems

KPI validation assessments

1

13%
Environmental

Priority screening assessments

12

Distribution of scores of initialaudits and full re-audits*

60%
100
40%
50

0

0%
2019

>160

nonconformances, and major nonconformances identified. Datais from initial audits and full re-audits of production suppliers
conducted in 2021. Due to our two-year audit cycle and changes
to HP’s supplier base, data typically does not represent the same
supplier sites as the previous year.

150

20%

100–160

2020

<100

2021

Average score* Data is from initial audits and full re-audits of production suppliers.

40

2021 HP Sustainable Impact Report

42%
Labor

* Includes immediate priority findings, non-immediate priority

Average score% of full audits

80%1%
Ethics33%
Health and safety

200

100%

Supply chain responsibility

Over time, we have seen supplier audit scores
increase. From 2019 to 2021, the percentage of
production supplier initial audits and full re-auditsthat scored above 160 increased from 45% to50%. The average score during that period rosefrom 140 to 149. Twenty-three audits during 2021
were of final assembly supplier sites. Of these, 14(61%) scored over 160, eight (35%) scored between
100 and 160, and one (4%) scored under 100. The

Operations

Products and solutions

Appendixother 103 audits during 2021 were of commodity
supplier sites. Of these, 63% scored over 160,
27% scored between 100 and 160, and 10% scoredunder 100.
We periodically increase our expectations ofsuppliers, so suppliers must continually improveto maintain a consistent audit score. For example,
in 2021 we adopted version 7.0 of the RBA Codeof Conduct, which includes requirements related
to worker voice and training, pregnant andnursing women, process chemicals, and water
management. During that year, we also added
new environmental requirements to our Supplier
Responsibility Scorecard.

Immediate priority findings
Immediate priority findings1 are the most serious
type of supplier nonconformance, and require
immediate action. In 2021, we identified 14
immediate priority findings, equivalent to 0.18
findings on average for each initial audit andfull re-audit of production suppliers conducted.
There were two issues related to the charging
of recruitment fees, one related to health andsafety, one related to forced overtime, one related
to falsified overtime records, two related to fire
detection, and seven related to fire exits. We
required the issues to be immediately addressed,
and are working with the suppliers to complete
remediation and implement corrective actions toadjust their management systems.

Other findings
For audits conducted in 2021, suppliers werein full conformance (no major nonconformances
identified) for the following provisions: risk of childlabor; freedom of association; privacy; protectionof identity and nonretaliation; fair business,advertising, and competition; intellectual property;
disclosure of information; no improper advantage;
and business integrity. Eighty initial audits andfull re-audits of production suppliers conducted
in 2021 identified 528 major nonconformances,equivalent to 6.6 per audit on average.2 Six
provisions (see table on page 41) out of 45 total
represented 67% of all major nonconformances
identified. We focus on these and other areas thathave the greatest potential for improvement.
HP requires suppliers to provide a detailed
corrective action plan addressing all identified
nonconformances within 30 days of receipt of
the site audit report (except immediate priority
findings, which are addressed expeditiously), andhas processes in place to monitor progress andsubsequent closure of nonconformances. For
details, see the RBA VAP Operations Manual andSupply chain responsibility: Our approach.

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Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Issues with lowest rates of conformance of sites audited, 2019 and 2021*
Issue

Rate of conformance2019 **

Rate of conformance
2021**

Working hours

22%

24%

HP’s approach
Excessive working hours remains the most pressing labor challenge in our supply chain, especially around times of peak production and labor shortages. Workers often voluntarily work long hours to earn moremoney, and suppliers may lack effective management systems in this area.
The rate of conformance increased in 2021 compared to 2019, even while dealing with residual COVID-19 impacts, including movement control orders and other restrictions. Although the RBA declared certain
exemptions to working hours requirements of its Code of Conduct due to the COVID-19 pandemic, we audited suppliers during 2021 based on the regular requirements.
Among suppliers in our KPI program (73 at the end of 2021, representing approximately 100,600 workers), 95% met our requirements related to working hours in 2021, compared to 93% in 2020.*** This increasedemonstrated the ability of KPI program members to effectively manage this issue in the context of changing production demands during continuing challenges.

Emergency
preparedness

52%

49%

Nonconformances include items such as blocked exit doors, missing or poorly lit exit signs, lack of fire exit instructions, and missing or defective emergency equipment. Most can be quickly remedied, whilesome take longer, such as replacing all fire exit doors. We supplement our audits with specific health and safety assessments.

Wages and benefits

62%

55%

In countries without a set minimum wage, the industry prevailing wage applies. The most common issue in wages and benefits is suppliers not paying appropriate social insurance. Examples of corrective
actions related to wages and benefits include maintaining documentation of pay stubs and employer contributions to worker insurance schemes, and worker communication.

Occupational safety

51%

65%

Nonconformances related primarily to current safety permits and first aid response reporting. Suppliers must have tracking mechanisms and keep documentation of remediation and compensation provided
to workers involved in an incident. A supplier with a nonconformance must also prove that training has been conducted, or will be conducted within 180 days.

Dormitory andcanteen

74%

70%

Workers must be provided ready access to clean toilet facilities, potable water, and sanitary food preparation, storage, and eating facilities; dormitories provided by the supplier or a labor agent must be cleanand safe. Corrective actions in this area are typically straightforward, such as ensuring exit signs are properly illuminated, maintaining fire extinguishers, and having food samples available for quality andsafety testing.

Hazardous
substances

72%

74%

Suppliers must properly label and store all hazardous substances in their facilities. Corrective actions may include development of inventory management systems, maintaining a list of approved chemicals,
use of auditor-verified vendors, and education on legal restrictions related to material use. During 2021, we continued to work directly with suppliers that had nonconformances in this area to help them fully
understand our requirements and resolve the issues. We also committed to the Toward Zero Exposure program in collaboration with the Clean Electronics Production Network, which takes collective action toprotect workers in our global supply chain from exposure to hazardous process chemicals. See Process chemicals.

* Data is from initial audits and full re-audits of production suppliers conducted in 2019 and 2021. Due to our two-year audit cycle and changes to HP’s supplier base, data typically does not represent the same supplier sites as the previous cycle.
** Percentage of sites with no immediate priority findings, non-immediate priority nonconformances, or major nonconformances identified.
*** The HP KPI program measures the performance of HP production lines at participating supplier facilities, and not the overall performance of those facilities. In contrast, initial audits and full re-audits assess the overall performance of supplier facilities where other brands in addition to

HP may also manufacture products.

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Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

AppendixRates of conformance of sites audited, 2019 and 2021*
HP Supplier Code of Conduct section/provision
Labor

Rate of conformanceof sites audited, 2019 **Rate of conformanceof sites audited, 2021**

HP Supplier Code of Conduct section/provision

Rate of conformanceof sites audited, 2019 **Rate of conformanceof sites audited, 2021**

84%

84%

Storm water management

91%

93%

Freely chosen employment management systems

80%

84%

Energy consumption and GHG emissions

94%

94%

Risk of forced labor

91%

83%

98%

99%

Young worker protection management systems

94%

98%

Business integrity

98%

100%

Risk of child labor

100%

100%

No improper advantage

97%

100%

Working hours

22%

24%

Disclosure of information

94%

100%

Wages and benefits

62%

55%

Intellectual property

100%

100%

Humane treatment

98%

99%

Fair business, advertising, and competition

98%

100%

Nondiscrimination management systems

92%

96%

Protection of identity and nonretaliation

98%

100%

Risk of discriminatory practices

100%

99%

Responsible sourcing of minerals

98%

95%

Freedom of association

98%

100%

Privacy

98%

100%

78%

80%

93%

94%

Occupational safety

51%

65%

Company commitment

98%

98%

Emergency preparedness

52%

49%

Management accountability and responsibility

92%

96%

Occupational injury and illness

78%

86%

Legal and customer requirements

86%

95%

Industrial hygiene

88%

85%

Risk assessment and risk management

94%

94%

Physically demanding work

92%

94%

Performance objectives with implementation plan and measures

91%

95%

Machine safeguarding

97%

89%

Training

95%

98%

Dormitory and canteen

74%

70%

Communication

97%

98%

Health and safety communication

91%

99%

Worker feedback and participation

97%

96%

Health and safety

Environmental

EthicsManagement systems

89%

89%

Audits and assessments

92%

95%

Environmental permits and reporting

95%

93%

Corrective action process

97%

95%

Pollution prevention and resource reduction

92%

91%

Documentation and records

97%

96%

Hazardous substances

72%

74%

Supplier responsibility

75%

79%

Wastewater and solid waste

95%

98%

Air emissions

80%

83%

* Data is from initial audits and full re-audits of production suppliers conducted in 2019 and 2021. Due to our two-year audit cycle andchanges to HP’s supplier base, data typically does not represent the same supplier sites as the previous cycle.
** Percentage of sites with no immediate priority findings, non-immediate priority nonconformances, or major nonconformances identified.

Data refers to the RBA Code of Conduct 6.0 or 7.0 (released during 2021).

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Integrity and human rights

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Products and solutions

Appendix

Data
Supply chain responsibility*
2019

2020

2021

91%

91%

91%

7

5

8

11,00046,00037,000

Suppliers’ employees working 60 hours per week or less on average***

95%

93%

95%

Suppliers’ employees receiving at least one day of rest each seven-day workweek***

99%

97%

97%

Suppliers in China with student workers representing 20% or less of total employees***

99%

100%

100%

Immediate priority audit findings (immediate action required) related to the ILO
Declaration on Fundamental Principles and Rights at Work: freedom of association;
forced, bonded, or indentured labor; child labor; or discrimination†

0

3

4

Immediate priority audit findings (immediate action required) related to occupationalsafety, emergency preparedness, or industrial hygiene †

6

7

10

198,300

229,400

316,700

Suppliers publishing sustainability reports using the GRI framework[% of production supplier spend]
Capability building
Number of capability-building programs
Workers reached through capability-building programs**
Workers’ rights

Workers at sites audited†† [total]

suppliers. Data in this table for 2021 is specific to production suppliers, except the following included in sustainability audits and otherassessments: two initial audits of product transportation suppliers and 33 initial audits of nonproduction suppliers. Data is not includedin this table for product reuse and recycling vendors. See page 74 for information about our programs and performance in that area.
** With the exception of train-the-trainer programs, HP only accounts for workers directly reached by our capability-building programs.
Number of workers reached each year depends on the programs executed: some programs address issues broadly across suppliers
and workers; other programs focus more narrowly on individual supplier sites or specific vulnerable worker groups. Prior to 2020, data
included production supplier workers only. In 2020, we expanded the scope of our program to also include nonproduction supplier
workers and workers at HP-controlled manufacturing facilities, and in 2021 we further expanded the scope to also include our customer
support operations.
*** Based on production-line workers at final assembly and select commodity sites participating in the HP KPI program. We continue toexpand the list of suppliers in the KPI program based on business risk, country risk, and identified nonconformances.
† See page 40 for detail.
†† These totals are the number of workers as of the date of the site visit according to production supplier initial audit and full re-audit reports.
††† Scores reflect performance against criteria that are updated periodically.

							

Initial audits

103

22

54

Follow-up audits

41

37

46

Full re-audits

43

44

61

Assessments

60

3

24

Supplier Responsibility Scorecard average score—Commodity suppliers†††

86%

89%

89%

Supplier Responsibility Scorecard average score—Final assembly suppliers†††

83%

82%

85%

							

2021

% of qualified
spend

US$
millions% of qualified
spend

348

26.3%

276

22.3%

Minority-owned businesses**

77

5.8%

79

6.4%

Women-owned businesses**

95

7.2%

91

7.4%

Veteran-owned businesses, service-disabled veteran-owned
businesses, HUBZone businesses, and others***

7

0.5%

21

1.7 %

HP’s spend with U.S. diverse suppliers*
Small businesses

Sustainability audits and other assessments [total]

2020
US$
millions* Data is for the 12 months ending September 30 of the year noted. Figures are for purchases in the United States and Puerto Rico from

U.S.-based businesses.
** Suppliers are categorized as minority-owned or women-owned, not both. These categories include all sizes of businesses.
*** These categories include all sizes of businesses.

Rates of conformance of sites audited, 2019 and 2021 (see page 42)* Data in this table for 2019 is specific to production suppliers, except the following included in sustainability audits and other assessments:

64 initial audits of nonproduction suppliers and 17 initial audits of product transportation suppliers. Data in this table for 2020 is specificto production suppliers, except the following included in sustainability audits and other assessments: 13 initial audits of nonproduction

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Products and solutions

Appendix

Environmental impact#
2018

2019

2020

76.4

74.8

73.7

Scope 1 and Scope 2 emissions**

2,900,000

3,000,000

2,700,000

Scope 3 emissions

13,200,000

18,000,000

17,500,000

94%

94%

95%

1,300,000

1,250,000

1,510,000

1,620,000

Road (includes rail)

410,000

190,000††

160,000††

260,000

Ocean

180,000

90,000100,000

90,000Air710,000

970,000

1,250,000

1,270,000

5,900,000

6,500,000

6,000,000

Production supplier renewable energy use [% of total energy use]

23%

25%

26%

Production suppliers that reported using renewable energy **

78%

78%

77%

35,000,000

37,000,000

36,000,000

93%

92%

94%

Production supplier nonhazardous waste generation**, ^^ [tonnes]

144,000

146,000

126,000

Production supplier hazardous waste generation**, ^^ [tonnes]

56,00053,00046,000

72%

72%

76%

First-tier production supplier and product transportation-related GHG
emissions intensity *, ** [tonnes CO2e/US$ million of HP net revenue]

2021

GHG emissions
Production supplier GHG emissions*** [tonnes CO2e]**, ****

Production suppliers with GHG emissions-reduction-related goals[% of spend]
Product transportation GHG emissions† [tonnes CO2e]

Nonproduction supplier Scope 1 and Scope 2 GHG emissions(see Footprint)
Energy use
Production supplier energy use ††† [MWh][% of spend]#

In some cases, data from prior years is updated to reflect improved data—for example, revised supplier information.

* Intensity is calculated as the portion of first-tier production and product transportation suppliers’ reported GHG emissions attributableto HP divided by HP’s annual revenue. This method normalizes performance based on business productivity. Intensity is reported as athree-year rolling average to decrease the impact of variance year over year and highlight longer-term trends. Production supplier GHG
emissions include Scope 1 and Scope 2. The year 2020 is the most recent for which data is available.
** We believe that variation in this data reflects both changes in actual performance and inconsistency in reporting practices.
*** Emissions are calculated based on suppliers’ reported emissions and their dollar volume of HP’s business compared to their total
revenue. The majority of these companies report on a calendar-year basis. Data reported here reflects extrapolation to 100% of
first-tier production suppliers. Data collected for 2020 represented 96% of HP production spend. The World Resources Institutedefines Scope 1, 2, and 3 GHG emissions in its Greenhouse Gas Protocol. This data differs from the product LCA-based estimates formaterials extraction through manufacturing presented on page 18, which are based on a different calculation methodology and use acombination of HP-specific and industry data. The year 2020 is the most recent for which data is available.
**** Suppliers may not report all Scope 3 categories. The number of categories reported by suppliers and the completeness of reporting
varies year to year.
† The figures for product transportation GHG emissions are based on data reported by product transportation suppliers that HP
contracted to deliver products. They may differ from the product LCA-based estimates presented on page 18, which are basedon a different calculation methodology, use a combination of HP-specific and industry data, and include additional upstream anddownstream transportation related to the company’s products.
†† 2019 and 2020 data for the “Road (includes rail)” segment were restated to reflect more accurate data from a single producttransportation supplier.
††† Total energy includes purchased energy (electricity, etc.) and generated energy (fuel use, etc.). Energy use data is calculated based on
suppliers’ reported energy use and their dollar volume of HP’s business compared to their total revenue. Data reported here reflects
extrapolation to 100% of first-tier production suppliers. Data collected for 2020 represented 95% of HP production spend.
^ This metric reports the amount of water withdrawn by suppliers, not the amount consumed by our multi-tier supply chain as reported
in our water footprint on page 19. Because water withdrawn can also be returned, this footprint is inherently larger. Refers to first-tiersuppliers for manufacturing, materials, and components. Withdrawal is estimated based on suppliers’ reported water withdrawal andtheir dollar volume of HP business compared to their total revenue. The majority of these companies report on a calendar-year basis.
The year 2020 is the most recent for which data is available. Data reported here reflects extrapolation to 100% of first-tier production
suppliers. Data collected for 2020 represented 92% of HP production spend.
^^ Waste data is estimated based on suppliers’ waste data and their dollar volume of HP business compared to their total revenue.
The majority of these companies report on a calendar-year basis. The year 2020 is the most recent for which data is available.
Data reported here reflects extrapolation to 100% of first-tier production suppliers. Data collected for 2020 represented 89% of HP
production spend for nonhazardous waste and 84% for hazardous waste.

Water
Production supplier water withdrawal for use**, ^ [cubic meters]
Production suppliers with water-related goals [% of spend]
Waste

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Operations
46

Our employees

53

Our facilities

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2021 HP Sustainable Impact Report58 ommunity giving andCvolunteerism

61

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Our employees
Approximately 51,000 employees1 worldwide
power HP’s innovation, contributing uniqueperspectives and a growth mindset to create
breakthrough technologies and transformative
solutions. We are committed to fostering adiverse, equitable, and inclusive workplace that
attracts, retains, and advances exceptional
talent. Through ongoing employee development,
comprehensive compensation and benefits, anda focus on health, safety, and employee wellbeing,
we strive to support our employees in all aspectsof their lives so they can do their best work—whilelearning, growing, and feeling engaged.

Diversity, equity, andinclusion
At HP, diversity, equity, and inclusion (DEI) is abusiness imperative. Our employees are driven
by it, customers call for it, investors expect
it, and our reputation is impacted by it. Ourcommitment extends beyond our employees toour relationships with suppliers, partners, andcommunities worldwide. DEI has been part of our
DNA since the beginning, and it is critical to our
future. Our DEI strategy focuses on where we canmake the greatest impact across our culture, ourpeople, and our communities.

Innovation at HP comes from the diverse
perspectives, backgrounds, knowledge, andexperiences of our employees. Our vision is aworkplace that is globally connected and drives
a responsive culture of belonging that fosters
courageous conversations and welcomes ideas
from any source. We strive to create an inclusive
environment where people can be their authentic
selves at work and reach their full potential.
Our goal is to be universally ranked as an
employer of choice for underrepresented groups
in the technology industry by 2030, and we aredetermining how to best measure progress. In
2021, 44.9% of our U.S. hires were racial/ethnic
minorities, and we continue to work on removing
barriers for employees from underrepresented
groups by working to remove bias, and by creatingworld-class programs and training, growth, anddevelopment opportunities. Our integrated
strategy, embedded deeply into our culture ofinclusion and belonging, enables us to attract,
retain, promote, and grow top talent.

HP demographics*
2019

2020

2021

Women

42%

45%

46%

Racial/ethnic minorities

58%

45%

46%

Executives reporting directly to the CEO

23%

25%

25%

Director level and above

31%

32%

33%

Women in IT and engineering

22%

22%

23%

U.S. racial/ethnic minorities in IT and engineering

28%

31%

33%

Women in sales roles (all levels)

28%

29%

28%

U.S. racial/ethnic minorities in sales roles (all levels)

19%

20%

21%

Board of Directors

Women in leadershipTechnical roles

Revenue-generating roles* Board of Directors data for 2021 is as of the conclusion of the 2022 annual meeting of stockholders on April 19, 2022. Board of Directors

data for 2020 is as of the conclusion of the 2021 annual meeting of stockholders on April 13, 2021. Board of Directors data for 2019 is as ofNovember 1, 2019. Other data is as of October 31 of the year noted. Employee data refers to regular full-time and part-time employees.

DEI is a source of strategic business value.
Research by McKinsey has consistently showna correlation between companies with diverse
executive teams and the likelihood of financial
outperformance—and this relationship has only
strengthened over time.2
See detailed employee demographics data andHP’s 2021 EEO-1 Report.

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HP RACIAL EQUALITY AND SOCIAL JUSTICE TASK FORCE

2030 GOALSIn 2020, we formed HP’s Racial Equality and Social Justice Task Force, which works to identify and execute on,
and hold us accountable on, the biggest opportunities we have as a company to drive sustainable impact inracial equality by working across three main areas:

Achieve 50/50 gender equality in HP leadership• People: We will accelerate the strategies, practices, and policies around our pipeline, retention, andpromotion of Black/African American talent.
• Industry: We will leverage our industry leadership and spending power to influence our ecosystem,
including our partners, vendors, and suppliers.
• Local and national: We will advocate for equitable treatment of Black/African American people throughpublic policy, civic action, and clear corporate positions on local and national issues.
The Task Force is dedicated to achieving its goals by providing the foundation, framework, vision, and guidance
for nearly 300 volunteers to help solve some of our communities’ most difficult issues on race. View progresson our stated objectives on the Task Force website. The work and outcomes of the Task Force have been
accelerated by our leaders, who have committed to annual objectives aligned to hiring more diverse talent,
specifically Black/African American talent.
Beyond the Task Force, volunteers are driving progress in their local communities by focusing on local equality
and social justice issues through initiatives such as the Ernie Thorne Scholarship of St. Anselm College in
Manchester, New Hampshire.

CultureOur commitment to DEI starts at the top, with ahighly knowledgeable, skilled, and diverse Boardof Directors. HP’s Board of Directors is one of themost diverse of any U.S. technology company,
comprising 46% racial/ethnic minorities and
46% women.
Our Board of Directors/Executive Leadershipreverse mentorship program helps us capitalizeon the advantages of a strong and diverse

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Board of Directors. Through this program, eachboard member is paired with a member of our
executive leadership team to gain in-depth
knowledge of HP’s business, programs, and bestpractices to positively impact our culture, people,
and communities.
Our DEI policies and practices are the foundation
for a positive and innovative culture of belonging.
The HP Global Best Work Environment Policy
supports our efforts and includes the Global
Harassment-Free Work Environment Policy, Global

3

Maintain higher than 90% rating on internal
inclusion index for all employee demographics
4
annually

PROGRESS IN 2021

PROGRESS IN 2021

Women represented

Achieved a rating of

32.5%

87%

of director-level and above positions globally(as of October 31, 2021)
Achieve greater than 30% technical women
and women in engineering by 2030

PROGRESS IN 2021
Women represented

22.7%

of engineering and technology positions
globally (as of October 31, 2021)
Meet or exceed labor market representation
for racial/ethnic minorities in the United Statesby 2030PROGRESS IN 2021
Researched labor market data to determine
benchmarks and baselines (in process)compared with 89% in 2020
Double the number of Black/African American
5executives by 2025, from a 2020 baseline

PROGRESS IN 2021
Increased by33%

compared with 2020, about one-third of theway to achieving the goal
Double Black/African American technicalrepresentation in the United States by 2025
(2020 baseline)

PROGRESS IN 2021
Increased Black/African American technicalrepresentation in the United States from 2.3% to

2.6%

Non-Discrimination Policy, and Open Door Policy.
HP’s Chief Diversity Officer oversees thecompany’s global DEI strategy, Racial Equality
and Social Justice Task Force, Business Impact
Networks (BINs), targeted equity programs, andpartnerships to increase our diverse talent pipeline.
Working closely with executives and businessleaders, the DEI team focuses on aligning DEI tobusiness goals, representing workplace needs,

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supporting marketplace opportunities, and driving
global accountability for progress and outcomes.
To ensure leadership embeds a strong focus on
DEI, each member of our executive leadershipteam has individual performance goals under
the Management by Objectives program tied to
DEI. Our executive leadership team members areevaluated on their actions to advance DEI.
HP’s BINs illustrate our DEI strategy in practice.
We have 130 BINs in 37 countries,6 up from 118 in
2020. Our BINs are open to all employees andrepresent: Black/African American, Disabilities,
Hispanic/Latin American, LGBTQ+, Multicultural,Multigenerational, Veterans, and Women. In
addition to leading community outreach programs,
BINs promote diversity in pipeline development,
local hiring, talent programs, and mentoring. They
also implement campaigns such as Black History
Month, International Women’s Week, ALLIES@HP,
PRIDE Month, and workshops for LGBTQ+ allies.

Belong, Innovate, and Grow
Our Belong, Innovate, and Grow strategy continues
to drive our culture, embedding DEI across allparts of our businesses and functions, including
recruitment, talent and learning culture, mentoring,training, and events. In our annual employee
engagement survey, employee feeling that HP
values diversity was highly rated, at 94%. Our
Inclusion Index reported that 87% of employees
experience an inclusive work environment at HP.

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As of the end of 2021, HP had 10 DistinguishedTechnologists/Strategists who are women.

Employee survey results*
Diversity and inclusion
2019

2020

2021

I feel HP values diversity

92%

95%

94%

I can be myself at work

85%

88%

87%

* Data refers to the percentage of HP 2019, 2020, and 2021 Voice

Insight Action (VIA) employee survey respondents who strongly
agreed or agreed with each statement.

In February 2020, our CEO Enrique Lores took
the CEO Action for Diversity & Inclusion™
pledge on behalf of HP to advance diversity
and inclusion in the workplace. He also joined
the governing committee of CEO Action for
Racial Equity, a new fellowship that provides theopportunity for signatories to advance racial
equity through public policy.

PeopleAs we continue to operationalize and integrate
DEI in all parts of HP, our people will more closelyreflect our communities globally.
We are committed to continuing to improve
representation of women at HP, with a focus on
management. HP is among the top technology
companies for women in leadership positions,with women in 32.5% of the company’s directorlevel and above positions,7 up from 32% in 2020.

As of 2021, 89% of participants in HP Catalyst(our 12-month emerging leaders’ program) were
women, with an overall retention rate of 76%. 38%
of participants since 2017 were subsequently
promoted or accepted a new role internally.
See Employee development. This program iscomplemented by women’s leadership initiatives
such as Disha, a six-month program in India; theTalent Development Program and Women in
Leadership Lab in Mexico; the annual women’s
leadership conference in the United States; andWOLFpack, an eight-month women’s development
program in Costa Rica.
To address the systemic barriers that exist
to diverse representation in leadership andthe importance of sponsorship in careerdevelopment, we have increased our investmentin the development of Black/African American
leaders. For example, we expanded our Catalyst
development program in 2021 to include an
additional cohort focused on Black/African
American employees in the United States.
Our partnership with the Information Technology
Senior Management Forum (ITSMF) continues totrain and develop Black/African American anddiverse IT leaders through ITSMF’s Management
Academy. Through 2021, we sponsored a 100%
increase in HP employees in this program,and 50% of graduates have been promoted to
management at HP or moved into new or expanded
roles. Thirty-three HP leaders are attending the2021 McKinsey Black, Asian, and Hispanic/Latin
American Connected Leader Academies, whichhone executive and management leadershipcapabilities through expert-led virtual and small
group discussions.
During 2021, 61% of our U.S. hires overall werefrom underrepresented groups, including women,
racial/ethnic minorities, people with disabilities,
and military veterans. In 2016, HP committed tohiring 150 veterans or military spouses over thecourse of five years. Through 2021, HP hired 283
veterans. Our culture of diversity and community
allows us to retain, develop, and promote thebest talent.
Recognizing that traditional hiring practices canscreen out qualified and talented applicantswith autism, in 2019 we launched our Spectrum
Success program partnership with Vocational
Rehabilitation and PROVAIL, focusing on
recruitment, hiring, and retention. Of the 23
program candidates through 2021, nine were
offered internships. Watch video.
As part of our efforts to attract and retain people
with disabilities, participants in our China HOPE
(HP Opportunity and Equality) and Japan’s InternalService Center programs spend half of their timeat HP learning business skills. Through the end of2021, all HOPE participants had become full-timehires. In India, we work with colleges to identify
candidates for our Eklavya program, which
offers interns on-the-job training and coaches
employees in interacting and communicating withpeople with disabilities. In Brazil, our disAbilities

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Impact Network focuses on education andawareness at the site and in the community,
including connecting with a local nonprofit toprovide screen readers to the visually impaired.

In our communities
We also strive to advance DEI in the communities
where we live and work. We continue to engage
with leading industry organizations andconferences that promote women and minority,
veteran, and LGBTQ+ representation in technology.
This includes the National HBCU Business Deans
Roundtable, National Society of Black Engineers,
Society of Hispanic Professional Engineers,
National Association of Multicultural Engineering
Program Advocates Inc., Society of WomenEngineers, and European Women in Tech.
We support the Human Rights Campaign’s
Business Coalition for the Equality Act, related
to LGBTQ+ workplace rights, as well as the UN
Human Rights Office Standards of Conduct
for Business.
HP works to inspire more women and people fromminorities to consider STEM (science, technology,
engineering, and math) education and careers.
For example, we continue our collaboration
with UN Women and our partnerships withorganizations such as Girl Rising, Girls Who Code,blackcomputeHER, Black Girls Code, and the
YWCA’s Curated Pathways to Innovation.

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We partner with historically Black colleges
and universities (HBCUs) to increase therepresentation of Black/African American
engineers in the high-tech workforce. The annual
HP HBCU Business Challenge, in partnership with
the National HBCU Business Deans Roundtable,tasks students with tackling critical businessproblems while gaining valuable industry
experience. The 2021 event focused on immersive
technologies, and students were asked touse virtual reality technology to create a newservice or solution. Sixteen schools participated,
including the winning team from South Carolina
State University.
In 2021, HP launched the HBCU Technology
Conference and partnered with Microsoft on a
Bot-a-thon as part of the Future of Work Academy.
More than 1,200 students and staff from 70
HBCUs joined the virtual conference and over
150 students from 29 HBCUs participated in the
Bot-a-thon, which was focused on developing
automation use-cases to improve the student
experience at their own institutions.
We prioritize DEI within our supply chain, andencourage our suppliers and business partners to
do the same. See Supplier diversity for more detail.

Products and solutions

Appendix

Employee engagement
Listening and communication drive ourengagement approach across three focus areas:• Develop our people: Support digital literacy
and personal growth, and recruit, retain, anddevelop key talent.
• Strengthen our culture: Building on our values,
drive a customer-first culture, promote key
leadership behaviors, and provide a great
onboarding experience.
• Shape the employee experience: Deliver apeople-centered, consistent, HP Way-aligned
employee experience that supports ourmobility, digital transformation, and customerfocused initiatives.
We regularly collect feedback from employees tobetter understand and improve their experiences
and identify opportunities to continually strengthen
our culture. In 2021, 95% of employees participatedin our annual VIA employee engagement survey.
HP has maintained employee engagement
throughout the pandemic. Overall, 81% ofparticipants had a favorable view of the employee
experience in 2021, compared to 82% in 2020. HP
continues to be certified as a Great Place to Work,
with our rating remaining constant in 2021
compared to the prior year. See also Recognition.

Employee survey results*
Sustainable Impact
percentage of employees

100%

90%

80%
2019

2020

2021

HP is socially and environmentally responsible* Data refers to the percentage of employee survey respondents

who strongly agreed or agreed with the statement (2019 VIA and
2020–2021 Quick Clicks).

2021 VOICE INSIGHT ACTIONSURVEY OF HP EMPLOYEESHighlights:• 85% are excited about the futureof HP (up five percentage points
from 2020).
• 84% believe that HP actively supports
their learning and development (upone percentage point).
• 87% receive feedback
throughout the year that supports
performance improvement (up two
percentage points).

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Employee development
Human capital development underpins our efforts
to transform and grow HP. Our employees’ talent,diversity, and drive fuel HP, and we prioritize
investment in career growth. We are passionate
about supporting an inclusive culture andpracticing a growth mindset to unlock business
innovation and opportunities. Our ongoing
success depends on enabling our diverse
workforce of skilled employees and maintaining
robust leadership pipelines. We believe thata strong professional development programprovides employees with the opportunity to build
world-leading expertise, while enabling HP tomeet emerging customer needs.

Personalized development andcareer pathways
We encourage continuous learning to help
support career development. Employees
have access to a wide range of development
opportunities, including virtual, social, selfdirected, mentoring, coaching, face-to-face(when safely permissible) and external programs.
We offer a variety of collaborative learning
experiences, connection to a network of subject
matter experts, and a social learning platformthat enables employees to integrate development
into their daily routines.

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In 2021, approximately 99% of employees
participated in learning and development, andon average, spent an estimated 34 hours8
participating in these activities during the year.
The 2021 VIA survey highlighted that 84% of
employees feel that HP actively supports theirlearning and development. It also showed that
79% of employees believe their career goals
can be met at HP. During the year, 35% of job
vacancies were filled internally.
We equip managers to support and coach
their teams, and in 2021, we launched a newtalent development approach to help all people
managers create personalized development
plans for each team member. These plans
focus on skill advancement, new experiential
opportunities, and readiness for future roles.
HP’s Power Your Possible platform helps
employees identify learning that will support theircareer plans, while the HP Degree Assistance
Program provides funding to more than 500
employees worldwide each year, investing intheir careers through higher education. To
complement our development portfolios, we also
provide opportunities to attend conferences
and seminars, and acquire professional
memberships, accreditation, and certifications.

Operations

Products and solutions

Appendix

Leadership development
and talent
We have a rich leadership curriculum, designed
for managers at all organizational levels.
Leadership programs provide self-directed
learning, coaching, and experiential workshops
enabling shared learning and networking.
The New Manager Journey, a 12-month virtual
program, is delivered to all newly appointed
people managers. We have also created the
Senior Leader Meeting Connect program todevelop global business leadership insights andsupport learning from external best practices.
In addition, we continue to improve our diversity
hiring practices.
Our executive leadership team places particularfocus on developing the executive leadershippipeline through targeted talent strategies,
including external assessments of leadership
candidates, executive coaching, job rotations,and experiential leadership development
assignments.
We also invest in emerging and underrepresented
leadership talent through formal programs,
mentoring, and sponsorship. Our programs
focus on team development, new businessmodels, and opportunities to deepen inclusionand growth mindset practices. In 2021, 259
leaders participated in the HP Fast Forward andCatalyst programs. These 12-month experiences
strengthen leadership capabilities throughmonthly peer mentoring, coaching, and guidancefrom senior sponsors. HP also sponsored leaders
to participate in external development programs,
such as the ITSMF and the McKinsey Black
Leadership Academy.

Technology and digital skills
We invest in technical and digital skill capabilities
across HP to fuel our future productivity, productdevelopment, and technology innovation
strategies, in support of our company’stransformation strategy
In 2021, we continued our focus on HP’s digital
literacy campaign, Speak Digital, to increase
employees’ knowledge of digital technologies
and emerging trends in customer experience andinnovation. This included delivering the HP Digital
Explorer series, which aims to deepen insights
about how to apply digital skills in process andproduct design. We also launched programs
designed to increase knowledge of data analytics
and robotic process automation.
HP has more than 18,000 technical employees
who work across a wide range of digital,
information, and physical sciences. We support
their continuous development, including throughHP’s Affinity Groups and Virtual Communities(AGVC) platform, which connects technologists
according to technical capabilities and common
interests. Across over 30 communities and arange of topics, the AGVC platform provides
classroom and virtual learning, practical projects,
and opportunities to solve business challenges.

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We also deliver career growth guidance throughthe Technical Career Path and Engineering
Program Management Career Path, which include
mentoring and leadership opportunities.
In the digital era, we have retained and expanded
the HP concept of the “next bench”—close
collaboration with neighboring colleagues—toengage with and respect ideas from colleagues
across the business. Find out more in The Evolving
Way (page 88). We have also developed a model
for creating technical communities across HP
that will help us meet the demands of cyberphysical systems. Learn more.

Performance management
and feedback
HP has a strong feedback-based culture andapproach to performance management, with
99% of eligible employees receiving annual
multidimensional and objective-based
performance evaluations. Employees participate
in regular feedback and development planning
conversations with their managers, and the 2021
VIA survey highlighted that 87% of employees
believe they receive feedback throughout the yearthat enables them to improve their performance.

Supply chain responsibility

Compensation and benefits
HP offers a comprehensive Total Rewards
package that is both performance based andmarket competitive. Total Rewards includes
salaries, bonuses, incentive programs, anda range of benefits designed to meet ouremployees’ diverse needs while enhancing theirwellbeing and that of their families.
Valuing and rewarding employees drives higher
engagement and better performance and helps
us attract and retain top talent. Compensation
and benefits are reviewed periodically formarket competitiveness.
Our global wellness program is designed toenhance physical health, financial wellness, andlife balance for all of our employees around theworld. Other benefit programs vary by country toreflect local market practice and employee needs.
Depending on location, these may include:• Retirement and savings plans• Healthcare benefits• Insurance protections (e.g., life and disability)• Time-off programs (vacation,9 holidays,
parental leaves, injury/illness,10 etc.)• Discount programs• Flexible work arrangements• Stock purchase plan
• Other benefits

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Pay equity

Executive compensation

We believe people should be paid equitably forwhat they do and how they do it, regardlessof their gender, race, or other personal
characteristics. To deliver on that commitment,
we benchmark and set pay ranges based on
relevant market data, and consider factors
such as an employee’s role, experience, andperformance. We also regularly review ourcompensation practices, in terms of both ouroverall workforce and our individual employees,
to make sure our pay is fair and equitable.

The HR and Compensation Committee
discharges the HP Board of Directors’
responsibilities related to the compensationof our executives and directors and provides
general oversight of our compensation structure,including our equity compensation plans andbenefits programs. See page 26 of the HP 2022
Proxy Statement for detail.

For the past five years, HP has reviewed
employees’ compensation with the supportof independent third-party experts to ensure
consistent pay practices.
HP expanded its annual pay equity assessmentin fiscal year 2021—evaluating the nine countries
with our largest employee populations, which
represent 72% of our global workforce. The
independent analysis determined there were no
systemic issues. Any areas of potential concern,
considering what we would expect employees tobe paid when evaluating their skills, qualifications,and experience, were reviewed and addressed aspart of our off-cycle compensation process.

In accordance with U.S. Securities and Exchange
Commission (SEC) rules, we recently reported
our CEO pay ratio for FY21. Our CEO’s annual totalcompensation for FY21 was US$20,733,806. Our
median employee’s annual total compensation
was US$67,667, resulting in a CEO pay ratio of
306:1. For more detail, see page 71 of the HP 2022
Proxy Statement.

Health and safety
We strive to keep our employees safe and healthyso they can do their best work. Our environmental,
health, and safety (EHS) leadership team uses
our global injury and illness reporting system
to assess worldwide and regional trends as
a part of quarterly reviews. We have internal
targets to keep lost workday case rates below
0.5 and recordable incidence rates under 1.0 (seedefinitions of these rates), and our managers
assess progress against those targets annually.
Supervisors of employees injured at work
are required to complete injury and illness

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investigations for all injury incidents and workwith EHS points of contact to assess serious orcomplex cases.
In 2021, we achieved a global lost workday caserate of 0.06 and a recordable incidence rate of
0.13,11 compared to 2020 average rates (the mostrecent data available) of 0.1 and 0.4, respectively,in the U.S. Computer and Peripheral Equipment
Manufacturing industry (NAICS Code 33411).
Our manufacturing facilities continue torepresent our most significant health andsafety risks, due to higher potential exposure
to chemicals and machinery-related hazards.
Reducing and effectively managing risks atthese facilities remains a focus, and injury
rates continue to be low. We have implemented
programs to address common risks such as
ergonomic issues, slips, and falls. We also
address the safety of employees when they are
working beyond our facilities, such as customer
service agents visiting customer sites, for whom
we develop training and related testing on issues
such as vehicle and back safety. To support
employees working remotely since the COVID-19
pandemic, we have provided ergonomic training
sessions, remote reviews for ergonomicallyappropriate offices, equipment stipends, andother assistance.

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Throughout the pandemic, a top priority ofHP’s has been the health, safety, and wellbeingof employees and their families. Our crossfunctional COVID-19 program management officemeets regularly to review the latest data from HP
business and site leaders, identify and address
emerging risks, and formulate HP’s response toactions taken by governments and public policy
organizations. We’ve put in place global policies
and protocols based on guidance from healthcare
experts and public health leaders, and regularly
review and update them to reflect the best, mostcurrent information available.
See more information about our EHS
management system.
See Data.

Wellbeing
The physical health, financial wellbeing, and life
balance of our employees is vital to HP’s success.
In 2021, we continued to deliver programs that
focused on the needs of our workforce during
the unprecedented challenges presented by the
COVID-19 pandemic.
Through our wellbeing vendors and in conjunction
with HP Spirit, we offered an array of programs,
activities, and virtual gatherings, as well as
enhanced benefits and resources to support

Products and solutions

Appendix

wellbeing. These included sessions that focusedon understanding biometric markers and theimpact of sugar on our diet, and ongoing virtual
office hours with our medical director and otherdoctors providing validated COVID-19 information.
Our Well Beyond wellbeing program continued
to encourage healthy behaviors through regularcommunications, voluntary progress tracking
through the Virgin Pulse app, fun challenges, andincentives. Depending on location, U.S. employees
and spouses/domestic partners can each receive
incentives of up to US$550 a year for activities
such as completing a wellness assessment andtracking healthy activities. As of October 2021,
78% of eligible employees in the United States,and 59% worldwide, had enrolled in the Well
Beyond program.

Physical health• As part of our Global Wellness Challenge (GWC)
held in April and May, 61% of our employees,
including 79% of our U.S. workforce, enrolled
in the Virgin Pulse platform, through which we
provide access to digital coaching and a wide
range of health and wellbeing content.

Financial wellness• Nearly 3,000 employees in the United States
participated in our $ave Beyond financial
wellness month activities. During August 2021,
employees attended weekly question andanswer sessions with investment experts from
Fidelity more than 1,300 times.

Life balance• We built on our 2020 “Take Time for You”
campaign to integrate mental health into all
aspects of our wellbeing programming. We
also hosted a webinar during Mental Health
Awareness Month and launched a mental
health-focused e-newsletter to spotlight our
resources in this area.
• Recognizing employees’ continued caregiving
challenges, we offered webinars on resiliency
and parenting, along with small group coachingfor more individualized support.

• During the GWC, we recorded 6.7 billion
employee steps through our Well Beyond
platform, equivalent to nearly 10,200 daily steps
per participant.

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Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Our facilities
At our 150 sites in 59 countries around theworld, we are taking action to reduce our GHG
emissions, energy and water withdrawal,
and waste generation. While GHG emissions
associated with HP’s operations represent just
1% of our overall carbon footprint, this is thearea where we have the greatest control andinfluence, and therefore the greatest ability tomake immediate impact. During 2021, we reduced
our Scope 1 and Scope 2 GHG emissions 7%
compared to 2020. By modeling sustainable
operations, we also demonstrate our values inaction, and highlight industry-leading practices as
an example to employees, customers, suppliers,
visitors, and others.

Environmental, health, andsafety management
HP owns and leases facilities around the world.
Our EHS Policy (now also available in Chineseand Korean) and EHS management system(which apply to all HP employees and contractors
and all operational sites) help us to manage ourenvironmental impact, improve worker safety,
verify progress toward our goals and adherence
to internal standards, and document compliancewith all applicable laws and regulations. We
investigate all allegations that our facilities are
failing to comply with applicable laws and takecorrective action when needed.

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2021 HP Sustainable Impact Report

Every year, we perform risk assessments at all of
our chemical-intensive and manufacturing sites.
In 2021, we conducted on-site audits wherever
possible. Where the pandemic prevented inperson visits, we conducted remote audits or
postponed them until 2022. Management reviews
the findings of all audits, and any deficiencies are
identified and action plans are developed.
When feasible, we pursue environmental
management and green building certificationsat HP-owned and leased facilities worldwide.
As of the end of 2021, 22 facilities, including
all HP manufacturing sites, were certified toInternational Organization for Standardization(ISO) 14001:2015 (the most recent version), with17 as part of our global ISO 14001 certificate.
Thirteen facilities, including 57% of HP
manufacturing sites, were certified to ISO 45001:
2018 for occupational health and safety.
As of October 31, 2021:• Fifteen sites globally had achieved Leadershipin Energy and Environmental Design (LEED®)
certifications for buildings, including 12 at theGold or above level.1• Three sites had achieved BREEAM certifications
for building, including one at the Excellent level. 2• Two locations had achieved SITES certification
for sustainable landscape.
• One site had achieved TRUE certification for
waste diversion.

All new build-outs target the LEED v4 Gold
Standard and/or a local equivalent (such as
BREEAM). In support of these objectives, HP has
developed the HP Green and Smart Construction
Playbook for project managers, which provides
guidance on key principles such as energyuse, indoor air quality, water withdrawal, andwaste recycling. We also factor environmental
considerations into decisions to lease new sites,
asking prospective landlords, through the HP
Energy and Sustainability Survey, about features
such as LEED certification, renewable energy,
electric vehicle (EV) charging stations, andwater efficiency.
Sites use our HP EcoChampions Playbook to
support training and engagement on sustainable
operations. The Playbook includes modules withstep-by-step guidelines in areas such as energy
and water efficiency and waste reduction.
To drive improvement in health and safety,
our EHS management system aligns with theAmerican National Standards Institute (ANSI)
Z10 standard and the ISO 14001 standard. We
hire and train safety professionals to implement
procedures for reviewing new and ongoing
workplace health and safety hazards, andincorporate newly identified hazards periodicallyinto our EHS management system.
Supervisors are required to ensure that all HP
work-related health and safety incidents areinvestigated and issues addressed. When an

injury occurs, we identify the root cause andimplement solutions to address it. Employees
receive guidance to identify and report hazards,
and channels exist for them to report hazards
outside of their immediate control, for action byfacility teams. We ensure our employees feelable to remove themselves from situations they
believe are unsafe.
To continually develop our global EHS
management system, we engage with and seek
input from safety professionals, management
teams, and partners across HP. All locations must
proactively implement company-wide health andsafety standards. These specify that any new
equipment and chemicals, along with any
changes to the work environment, are reviewed
for safety and environmental issues, and any
issues addressed accordingly.

ABOUT OUR OPERATIONAL DATA
All environmental data reported in this sectionrefers to HP operations through October 31, 2021.
At that time, we owned or leased 150 sites in
59 countries. From invoices and other documents,
HP directly tracked data for 2021 representing
95% of total electricity use, 90% of total natural
gas use, 92% of total water withdrawal, 90%
of nonhazardous waste, and 100% of total
hazardous waste.

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All HP facilities have assigned technical EHS
personnel, and our global EHS team provides
guidance and oversight. Joint management
worker health and safety committees exist insome locations, and we regularly discuss relevant
policies, processes, and regulatory compliancewith employees.
In 2021, more than 1,690 employees and agency
contractors took part in 107 instructor-led
courses, and over 42,000 web-based EHS training
courses were completed. Our training includes
information about general workplace issues, aswell as targeted information for specific roles.

Promoting a culture ofenvironmental responsibility
Our employees worldwide make a vital contribution
to improving our environmental performance,and employee engagement initiatives enable
HP’s global workforce to directly support our
Sustainable Impact goals and vision. For example,
during 2021:• October EcoChallenge with Ecochallenge.org:
More than 1,000 HP employees from 85 teams
and 44 countries took part in this three-weekpersonal sustainability challenge, with four HP
sites earning top-10 spots.

Supply chain responsibility

Operations• Earth Month: More than 1,600 employees
pledged to take climate action by reducing
food waste, adopting a plant-rich diet, andusing energy-efficient appliances. Employees
attended a plant-rich diet webinar and cooking
lesson, as well as a climate action webinar incollaboration with Project Drawdown.

Greenhouse gas emissions

3

Most of our GHG emissions from operations are
related to the energy used to power our facilities.
To save money, drive progress toward our goals,
and reduce our climate impacts, we:• Aggressively reduce energy consumption
through optimization and efficiency projects.
• Increase on-site generation of renewable
power.
• Procure off-site renewable power, including
renewable energy credits (RECs), utility suppliergreen power options, and power purchaseagreements (PPAs).
Our global operations produced 159,500 tonnesof Scope 1 and Scope 2 CO2e emissions during2021. This 7% decrease compared to 2020 drives
progress toward our goal of reaching carbon
neutrality in HP operations by 2025.
GHG emissions intensity equaled 2.5 tonnes ofCO2e per million U.S. dollars of net revenue in
2021, a 17% reduction from 2020. HP operations
consumed more energy in 2021 than in 2020

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Products and solutions

Appendix2025 GOAL
Reduce Scope 1 and Scope 2 GHG emissions
from global operations by 60% by 2025,
4
compared to 2015

Scope 1 and Scope 2 GHG emissions
from operations
tonnes CO2e7

PROGRESS IN 2021

250,000

HP’s global operations produced 159,500 tonnesof Scope 1 and Scope 2 CO2e emissions

200,000

5

150,000

459%

less than our 2015 baseline63100,000

2

50,000

1

0

0
2019

due to partial site re-occupancy and increased
activity at manufacturing locations. However,
we still achieved a 7% year-over-year reduction
in absolute GHG emissions due to reduced fleet
usage and increased purchases of renewableelectricity and attributes. Prior to the partial site
re-occupancy, we maintained our broadened
temperature set points, reduced lighting
schedules, and manually shut off equipment
where it was not required. Later in the year, we
also implemented multiple capital-funded energyconservation projects. Learn more.
See our full carbon footprint for 2019–2021, HP
Carbon accounting manual, and HP CDP Climate
Change response.

2020

tonnes CO 2e/US$ million of net revenue*

Contents

2021

Americas
Europe, MIddle East, and Africa
Asia Pacific and Japan
GHG emissions intensity (tonnes CO2e/US$ million of net revenue)** Historical emissions-intensity values were calculated using HP’sannual revenue as characterized in financial reporting and Scope
1 and Scope 2 GHG emissions.

Energy efficiency
Energy use is a significant operating expensefor HP and the main driver of our climate impact
from operations. Our operations consumed
697,058 MWh of energy in 2021. Excluding energy
from our transportation fleet (which HP did notreport prior to 2021), energy use in operations
increased by 3% compared with 2020, due topartial site re-occupancy and increased activity
at our manufacturing sites. Global electricity use

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increased by 2% during that period. Excluding
energy use from our transportation fleet, energy
intensity decreased 8% in 2021 comparedwith 2020.
Prior to the partial site re-occupancy, ournon-critical buildings were closed due to
COVID-19, and access restrictions prevented
us from implementing capital-funded energyconservation projects. During that closure, ourfacility teams ensured these buildings were set
for unoccupancy by maintaining our broadened
temperature set points, reducing our lighting
schedules, and manually shutting off equipment
when not needed.

Energy use from operations

Later in 2021, we implemented several capitalfunded energy-conservation projects, which
included chiller plant optimization, LED lighting
upgrades, uninterruptible power supply (UPS)
upgrades, air conditioning (HVAC) system
replacements, site retro-commissioning, andinstallation of upgraded controllers for a largesite compressed air system. We also confirmedthat sites were compliant with the HP occupied
temperature set points upon reoccupation.
Learn more about how we are reducing GHG
emissions across our value chain in Supply
chain responsibility: Environmental impact andProducts and solutions.

2025 GOAL

MWh
2019

2020

2021

Stationary combustion(natural gas and diesel)

132,315

119,387

126,484

Electricity *526,835

482,119492,712

Use 100% renewable electricity in ouroperations by 2025

PROGRESS IN 2021
74,826

Transportation fleet **District cooling and heating(purchased)

4,224

3,395

3,036

Energy intensity (MWh/US$
million of net revenue) ***

11.3

10.7

11.0

* Includes purchased electricity and electricity generated on-site.
** This data was first reported for 2021. Includes gasoline

and diesel.
*** Historical energy-intensity values were calculated using HP’sannual revenue as characterized in financial reporting anddirect and indirect energy use.

55

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2021 HP Sustainable Impact Report

HP’s global operations procured and generated
264,054 MWh of renewable electricity andattributes, equivalent to54%

of our global electricity consumption

Operations

Products and solutions

Appendix

Renewable energy
By 2025, we aim to use 100% renewable electricity
to power our global operations. In 2021, we procured
and generated 264,054 MWh of renewableelectricity globally (83.4% wind, 5.0% solar, 9.5%
hydro, and 2.1% unknown). Renewables accounted
for 54% of our global electricity consumption,compared to 51% in 2020. Sources of renewableelectricity in 2021 included RECs, GOs (guarantees
of origin), and I-RECs (international RECs) (87.3%),
direct purchases (11.2%), and renewable energy
generated on-site and on-site PPAs (1.5%). 5
Through these purchases, we once again
achieved our objective to use 100% renewableelectricity in the United States and helped toadvance the global market for renewables.
Building on previous renewable energy initiatives,
such as the solar-covered roof at our Palo Alto
headquarters, in 2021 we signed a large on-site
solar PPA for our Barcelona, Spain, facility. This
will provide approximately 2,174 MWh per year,
equivalent to 12.2% of the site’s annual electricity
use. HP also signed an on-site solar PPA during2021 to provide parking canopies at a sitein Singapore.

#18

on the Green Power Partnership Top 30
Tech & Telecom list (as of April 2022)

Auto fleet, business travel,and commuting
Our goal is to reduce GHG emissions from
HP-owned or leased auto fleet vehicles by 25%
by 2025, compared to 2015. During 2021, ourcompany fleet accounted for 20,100 tonnes ofCO2e emissions, down 16% compared to 2020
and 39% less than in 2015. By 2030, our goal is toachieve a 100% EV company fleet. We started our
first EV fleet pilots in the Netherlands in October
2020 and Belgium in January 2021, and introduced
a hybrid as our default fleet vehicle in the UnitedStates. By the end of 2021, 2% of our fleet was EVs
and 12% was hybrid vehicles.
To decrease emissions associated with businesstravel, we provide employees with low-impact
travel choices through collaboration with travel
providers, planning tools, and transportation
alternatives. In 2021, we joined the Eco-Skies
Alliance program to support the use ofsustainable aviation fuel.
We have committed to installing EV infrastructure
at all feasible sites worldwide by 2030. In 2021,
we offered EV infrastructure at 45% of 86 target
sites, including 18 new charging stations installed
during the year. Wherever feasible, we require
new building constructions and leases to include
EV infrastructure.
See data related to business travel andemployee commuting.

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Water
Water withdrawal associated with our operations
makes up 2% of our total water footprint. This isroughly evenly split between direct withdrawal as
described in this section (mainly for use inbuildings, cooling, landscaping, and production ofhigh-purity water for manufacturing) and indirect
withdrawal associated with generation of theelectricity we use in our facilities.
In 2021, we withdrew 2,556,000 cubic meters ofwater overall, 2% less than in 2020. This decrease
was primarily due to the discovery and repair of2025 GOAL
Reduce potable water withdrawal in global
operations by 35% by 2025, compared to 2015,
focusing on high-risk sites

PROGRESS IN 2021
HP withdrew 2,245,000 cubic meters of potablewater across global operations in 2021,

30%

less than in 2015, and focused reduction
efforts on high-risk sites (see water-saving
projects completed during 2021, at right)

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Operations

a chronically leaking main pipe at our Barcelona,
Spain, site in 2020. Water withdrawal intensity per
million U.S. dollars of net revenue decreased by
12% between 2020 and 2021.
To decrease and recycle water used at ourfacilities, we employ capital practices, sustainable
landscaping, infrastructure upgrades, leakmonitoring and detection, and greywater reuse. At
some locations, we also reduce our dependency
on potable water by utilizing alternative sources,
including rainwater and reclaimed water.
We use the World Resources Institute Aqueduct
Water Risk Atlas tool to assess the risk of sites
and prioritize reductions in water-stressed
locations. Using this tool, we assessed 171 HP
facilities as part of our risk modeling for 2021.
Fifty of the facilities assessed (29% of the total)
fall within the high-risk category for water stress.
Those locations withdrew 245,000 cubic metersof water during 2021, 9% of our global total anddown 17% from the prior year.
HP recycled or reused 310,000 cubic meters ofwater6 globally during 2021 for landscaping, indoor
plumbing fixtures, and as process water. This was
equivalent to 11% of total water withdrawal. The
company also captured and used 1,000 cubic
meters of rainwater for cooling towers during
the year.

Products and solutions

Appendix

Water withdrawal*

Water withdrawal by source, 2021*

cubic meters

percentage of total

4,000,000

2021

80

3,000,000

60

2,000,000

40

1,000,000

20

0

0
2019

2020

cubic meters/US$ million of net revenue

Contents

2021

Americas
Europe, Middle East, and Africa
Asia Pacific and Japan
Water withdrawal intensity(cubic meters/US$ million of net revenue)* Historical withdrawal-intensity values were calculated using

HP’s annual revenue as characterized in financial reporting andwater withdrawal.

Municipal water

87.3%

Wastewater from another organization**

12.1%

Well water ***0.5%* Direct use of surface water is insignificant and not included indata reported. Rainwater is about 0.03% of total.
** NEWater: ultra-purified wastewater used in manufacturing

operations in Singapore.
*** This category includes groundwater.

• Singapore: Implementing a project at a facility
to recycle water for use in cooling towers,
reducing demand on treated water suppliedby the municipality, saves about 64,800 cubic
meters annually.
See detailed water data for 2019–2021, the HP
Water accounting manual, and our CDP Water
Security submission.

Wastewater
Water-saving projects completed during2021 included:• Barcelona, Spain, and Kiryat Gat and Caesarea,
Israel: Identifying and remediating significant
leaks at facilities, discovered due to our
expansion of leak detection in 2020, saves
approximately 63,000 cubic meters of water onan annualized basis.

Wastewater is not a significant environmental risk
at HP’s operations. Our imaging and printing
product manufacturing facilities generate
process effluents that are pre-treated, strictly
monitored, and discharged under governmentissued permits. We implement procedures toprevent unauthorized discharges of chemicals to
our facility wastewater systems and ensure thatwww.hp.com/sustainableimpact

Footprint

Integrity and human rights

these sites do not discharge untreatedwastewater directly to surface water or
to groundwater.

Waste
Although our facilities do not generate large
amounts of waste, we employ a global policy of“reduce, reuse, and recycle” that supports ourcompany-wide shift toward a circular economy.
HP generated 13,900 tonnes of nonhazardous
waste in 2021,7 as well as 500 tonnes ofused electronic equipment recovered from
HP operations.
In 2021, we achieved an 86.4% landfill diversion
rate globally, and we use disposal only as a lastresort. The COVID-19 pandemic has adversely
impacted waste management processes, which
lowered our global diversion rate from 91.8%
in 2019. We reuse electronic equipment whenpossible or recycle it responsibly through thesame programs we offer customers. See Productrepair, reuse, and recycling.
In 2021, to help us achieve site-specific Zero
Waste certification, we began conducting in-depth
audits of our waste streams, beginning with57

2021 HP Sustainable Impact Report

Supply chain responsibility

2025 GOAL
Reach zero waste in HP operations by 2025

8

PROGRESS IN 2021
In 2021, we achieved an

86.4%
landfill diversion rate globallysites with the largest waste volumes. Following
audits, HP teams at our Corvallis, Oregon, andKiryat Gat, Israel, sites have begun implementing
recommendations—such as expanding
composting, eliminating disposables such ascups and utensils, and improving waste sorting—that are expected to reduce waste to landfill by
182 tonnes annually.
The main hazardous waste we generate isliquid from ink-manufacturing facilities. These
manufacturing sites prioritize waste management
options with low environmental impacts andonly use disposal as a last resort. Although ink
manufacturing is a source of hazardous waste,

Operations

Products and solutions

AppendixOriginal HP Ink Cartridges used by customers andin our offices can be recycled and are considered
nonhazardous in many of our major markets.
We generated 7,060 tonnes of hazardous waste
in 2021.

Composition of nonhazardous waste
and used electronic equipment
recovered from HP operations, 2021*
percentage of total

See detailed waste data for 2019–2021.
See HP’s latest disclosure to the U.S. Environmental
Protection Agency Toxics Release Inventory.
HP is conducting environmental investigations
and/or remediation at several current or former
operating sites. Some historic manufacturing
activities of HP and predecessor companies usedchemicals now known to have contaminated soil
and groundwater. We are also involved in thecleanup of sites affected by the improper
disposal and recycling of HP’s waste by third
parties. HP proactively works to implement avariety of remediation activities in cooperation
with regulatory agencies.

22%
Paper

9%
Waste
to energy

14%
Landfill

yc l e d 7 7 %Sustainable Impact

11%
Palletsrr
ec

Contents

11%
Other
4%
Used electronicequipment
recovered from
HP operations

Re u sedo23%
Packagingmaterials
6%
Metals* HP sites report nonhazardous waste volumes and disposition

based on information provided by our waste disposal vendors.
For sites unable to directly track nonhazardous waste, weestimate volumes and disposition using intensity factors basedon similar operations.

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Supply chain responsibility

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Products and solutions

AppendixCommunity giving and volunteerism
We work to accelerate digital equity, connect
communities to greater economic and social
opportunity, and bring technology-related
learning experiences to underrepresented
and underserved communities worldwide. Byleveraging our technology, scope, and scale,
together with strategic local and international
partnerships, we create positive impact in
the communities where we live, work, anddo business. Corporate contributions, theHP Foundation,1 and employee giving andvolunteerism are central to our approach. See
HP’s Global Charitable Contributions Policy.
In 2021, HP continued to provide relief and support
for those affected by COVID-19, while our
employees participated in numerous virtual
volunteering opportunities to help those in need.
HP donated US$3.08 million in products during theyear (see box on next page), and the HP
Foundation continued uplifting communities
through the HP LIFE (Learning Initiative for
Entrepreneurs) program to reach students aroundthe world who have had their educations
interrupted. See also HP’s response to COVID-19
and Education.

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2021 HP Sustainable Impact Report

Focus areas*
TECHNOLOGY-ENABLEDEDUCATION AND
SKILLS-BUILDING

2025 GOAL
ENVIRONMENTAL
STEWARDSHIP, RESILIENCE,
AND DISASTER RECOVERYINCLUSION ANDEMPOWERMENT FOR
UNDERREPRESENTED AND
MARGINALIZED PEOPLE

Contribute US$100 million in HP Foundation2and employee community giving by 2025
(cumulative since the beginning of 2016)

PROGRESS THROUGH 2021
Reached

US$73.4
MILLIONin HP Foundation and employee
community giving* SDG 3, Good health and well-being, was a significant focus in 2021 as well, due to the COVID-19 pandemic.

How we supported our communities in 2021
CORPORATE GIVING

HP FOUNDATION CASHCONTRIBUTIONSEMPLOYEE GIVINGEMPLOYEEVOLUNTEERISM

US$13.52 million
in cash contributions
and products

US$6.96 million

US$2.65 million

136,000 hours
contributed by 9,200
employees

HP Foundation programs
HP LIFE: Learning and employment
opportunities for aspiring
entrepreneurs
To help accelerate digital equity and build skills
for the future, the HP Foundation provides corebusiness and IT skills training free of charge forstart-ups, students, and small businesses through
HP LIFE. The program offers global access tomore than 30 free courses in eight languages,
available online, offline, and in person, when it’ssafe to do so.

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PRODUCT DONATIONS TO HELP BRIDGE THE EDUCATION DIVIDE AND
SUPPORT COVID-19 RESPONSE
In 2021, HP donated US$3.08 million in laptops, printers, displays, and paper to support
education, small and mid-sized businesses, and healthcare entities in underprivileged
and underserved communities around the world. For example, in support of our goal toaccelerate digital equity, we provided technology, HP Instant Ink subscriptions, learning
packets, and other support to underserved students and families in New York, inpartnership with nonprofit Parents Supporting Parents.

In 2021, 163,000 new users enrolled in HP LIFE,
5% more than in 2020. We also launched five
new mobile-friendly courses. All HP LIFE courses
are compliant with Web Content Accessibility
Guidelines 2.1.
We partner with world-class organizations
to expand the impact of HP LIFE.
See HP LIFE success stories.

HP is committed to accelerating digital equity
for 150 million people by 2030, since 2021. Learn
how our products, solutions and services, global
partnerships and networks, and programs areaccelerating digital equity.

Supporting learners globally
HP LIFE and the power of volunteering in Brazil
In 2021, 36 employee volunteers from HP’s São
Paulo and Porto Alegre sites in Brazil collaborated
with the Instituto Mundo Aflora to run programs

2030 GOAL
Enroll 1.5 million HP LIFE users between
2016 and 2030

PROGRESS THROUGH 2021
Enrolled

533,000
since 201659

2021 HP Sustainable Impact Report

Operations

Products and solutions

Appendix

at the Fundação CASA juvenile detention center.
HP volunteers worked at the girls’ unit, aiming to
improve the girls’ emotional wellbeing and equipthem with life skills to make better choices upon
return to their communities. The team delivered
the HP LIFE courses Social Entrepreneurship,
Success Mindset, 3D Printing, Design Thinking,Strategic Planning, Growth Engine for Your
Business, and Starting a Small Business, as well
as classes on emotional intelligence, diversity
and inclusion, and sustainability, to 168 girls via
interactive virtual sessions. Learn more.
Expanding access to learning in Mexico
In 2021, we launched two new HP LIFE centers
in Mexico, building on our collaboration with the
UN Women’s Second Chance Education and
Vocational Learning program, the BHP Foundation,and Intel. The centers provide digital classrooms
with access to free online entrepreneurial learning
courses for women. Although impacted by
COVID-19, this partnership aims to empower up
to 6,000 women from launch in 2019 through June
2022, having reached more than 1,300 by the endof 2021.
Bringing HP LIFE to 10 countries with Junior
Achievement (JA) Worldwide
In 2021, HP expanded our partnership with
JA Worldwide to Greece, Italy, Indonesia, theNetherlands, Russia, Spain, and Turkey, buildingon the existing activities in Bulgaria, Hungary,
and Romania. JA Romania enrolled more than
15,000 new users in HP LIFE in 2021, working with

1,200 high schools and 200 universities. Students
enrolled in JA entrepreneurship competitions
have access to online mentoring sessions with
HP volunteers, receiving feedback and support on
business plans and pilot projects.
BeChangeMaker: Empowering social
entrepreneurs globally
In partnership with WorldSkills International, HP
LIFE hosts an annual BeChangeMaker businesspitch competition. Teams use HP LIFE courses togenerate social venture ideas related to the UN
Sustainable Development Goals, create a viablebusiness model, and pitch their concept to HP
employees who serve as mentors and judges. In
2021, HP and WorldSkills hosted:• BeChangeMaker Global for the fifth year,with the top six teams chosen from nearly
400 applications representing more than
60 countries. The winning team—VaxiGlobal—
pitched an idea to modernize the vaccination
process and documentation to fight COVID-19
in Africa.
• BeChangeMaker Africa for the second year,
selecting the top six entrants from nearly 500
teams representing over 40 countries. Team
AfriCity, from South Africa, took first place, with
an idea to work with unemployed youth andpostgrad students in Africa to collect market
data and identify macro city trends to support
innovation and economic development in key
African cities.

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Imagine Grants
Through the HP Foundation Imagine Grants, HP
leaders and country managers allocate cash
grants to local nonprofits. In 2021, we fulfilled
US$1.24 million in Imagine Grants worldwide, toenable purchase of technology or technologyrelated education.

Disaster recovery
and resilienceHP, our employees, and the HP Foundation
together provide financial support forcommunities affected by natural disasters andemergencies. In 2021, we supported response
efforts for the Texas winter storm, the earthquake
in Haiti, wildfires across Greece, Tunisia, Turkey
and the western United States, flooding in Belgium,
Germany, and the Netherlands, and Hurricane Ida
in the United States. We also provided COVID-19
relief to Brazil and India and relief to Israel andPalestine after bombings in the region.

Supply chain responsibility

Employee volunteerism

Operations

Products and solutions

Appendix

40 Days of Doing Good

Contribute 1.5 million employee volunteering
hours by 2025 (cumulative since the beginningof 2016)

In 2021, almost 3,700 employees in 51 countries
participated in HP’s annual 40 Days of Doing Good
campaign. Employees volunteered 26,150 hours,
supporting 171 projects. In support of advancing
digital equity, the HP Foundation complemented
these efforts with grants totaling US$494,000 to
support the work of education- and technologyrelated learning charities nominated by our
employees. For example, 54 HP employees from
Malaysia and other locations in Asia volunteered
to support educators who were using technology
to teach remotely during the COVID-19 pandemic.
Our volunteers delivered digital skills training
workshops that were attended by 169 teachers.
Learn more.

PROGRESS THROUGH 2021

See Data for detailed figures.

HP taps into the talents, passions, andentrepreneurial spirit of employees to make adifference in our communities. In 2021, 9,200
employees contributed about 136,000 hours to
local volunteer efforts in 58 countries, with a valueof US$8.58 million.3 HP employees are granted
four hours paid volunteer time per month.

2025 GOAL

Reached

692,000
employee volunteering hours

We worked with strategic partners, including theAmerican Red Cross, Direct Relief, the Information
Technology Disaster Resource Center, and theInternational Federation of Red Cross and Red
Crescent Societies to provide relief to speed
recovery and reconnect vital networks.

60

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Sustainable Impact

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Integrity and human rights

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Operations

Products and solutions

AppendixData
Our employees*
2019

2020

2021

Women employees [% of total]
Worldwide

36.6%

36.9%

37.3%

Women managers** [% of total]
Worldwide

2019

2020

2021

U.S. executives, by ethnicity *** [% of total]

28.7%

29.7%

32.5%

Global new hires, by gender [% of total]

World workforce (regular full time and part time) by age group, 2021

65.6%

67.0%

Executives*

0.0%

39.1%

60.9%

All minorities

19.5%

23.4%

24.2%

Directors

0.1%

54.7%

45.2%

Black/African American

2.8%

4.2%

4.1%

Managers**

1.4%

71.7%

26.8%

Hispanic/Latin American

7.0%

6.3%

7.2%

Professionals

15.0%

66.9%

18.1%

Other

40.8%

46.0%

13.2%

19.0%

62.5%

18.6%

Engineering

15.1%

64.9%

20.1%

Sales

10.2%

68.5%

21.3%

Sales operations

29.4%

62.2%

8.4%

35.8%

39.5%

Asian

8.8%

11.5%

11.9%

Men

57.1%

63.3%

56.5%

Native American

0.0%

0.5%

0.5%

Total

Not disclosed/available

2.7%

0.9%

4.1%

Hawaiian/Pacific Islander

0.0%

0.0%

0.0%

By function

Two or more races

0.9%

1.0%

0.5%

Not disclosed/available

4.7%

5.2%

8.7%

32.3%

27.6%

28.2%

Men

65.6%

71.7%

67.5%

2.1%

0.6%

4.3%

Not disclosed/available
U.S. employees, by ethnicity [% of total]

U.S. new hires, by ethnicity **** [% of total]
White

56.6%

59.3%

51.1%

All minorities

39.4%

37.1%

44.8%

White

64.7%

63.1%

62.1%

Black/African American

4.5%

5.6%

9.2%

All minorities

27.2%

28.9%

30.8%

Hispanic/Latin American

12.8%

7.8%

10.8%

Black/African American

3.8%

4.0%

4.5%

Asian

16.6%

19.4%

19.5%

Hispanic/Latin American

8.7%

9.3%

9.6%

Native American

0.8%

0.8%

0.3%

Asian

12.1%

12.9%

13.6%

Hawaiian/Pacific Islander

0.3%

0.0%

0.3%

Native American

0.5%

0.5%

0.5%

Two or more races

4.4%

3.6%

4.7%

Hawaiian/Pacific Islander

0.2%

0.1%

0.2%

Not disclosed/available

3.9%

3.6%

4.1%

Two or more races

1.9%

2.1%

2.4%

Not disclosed/available

8.1%

8.0%

51 and over

69.8%

40.2%

Women

31–50

White

Women

Global new hires in technical roles, by gender [% of total]

30 and under

By job level

7.1%* Employee data refers to regular full-time and part-time employees. Data is as of October 31 of the year reported. Employees self-identify

gender and race.
** Includes all management categories (supervisors, managers, directors, and executives).
*** As a percentage of U.S. personnel with the title of Executive, formerly called Vice President.

Services

19.7%

59.2%

21.1%

Supply chain and operations

29.6%

56.2%

14.2%

Other

18.0%

62.7%

19.3%

19.0%

62.5%

18.6%

Total

Total
* Based on business unit, this includes up to four levels from the CEO.
** This refers to people managers below director level.

Employees (regular full time and part time) by region and gender, 2021*

Men

Women

Undeclared/
Unknown

Worldwide

31,732

19,069334

51,135

Americas11,462

6,124

101

17,687

Asia Pacific and Japan

13,0688,280

44

21,392Europe, Middle East, and Africa

7,202

4,665

189

12,056* This table does not include 2,817 employees of certain majority-owned, consolidated subsidiaries, for which data was not available.

**** This data was restated for 2019 and 2020, to improve accuracy.

61

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Integrity and human rights

World workforce (regular full time and part time) by gender, 2021

Supply chain responsibility

Operations

Men

Women

Unknown

Executives*

71.6%

28.1%

0.3%

Directors

66.0%

33.8%

0.2%

Managers**

70.5%

29.3%

0.2%

Professionals

62.6%

36.8%

0.7%

Other

55.5%

43.5%

0.9%

62.1%

37.3%

0.7%

By job level

Total
By function
Engineering

77.5%

22.3%

0.2%

Sales

71.2%

28.0%

0.8%

Sales operations

42.5%

56.3%

1.2%

Services

67.3%

31.3%

1.4%

Supply chain and operations

51.5%

48.3%

0.2%

Other
Total
* Based on business unit, this includes up to four levels from the CEO.
** This refers to people managers below director level.

49.8%

49.7%

0.5%

62.1%

37.3%

0.7%

Products and solutions

Appendix

Employees by employment type (regular fulltime and part time) and gender, 2021*

Women

%

Men

%

Undeclared

%

Total

Executives**

84

28.2%

213

71.5%

1

0.3%

298

Directors

330

33.7%

646

66.1%

2

0.2%

978

Managers***

1,316

29.3%

3,174

70.6%

7

0.2%

4,497

Professionals

12,811

36.3%

22,207

63.0%

233

0.7%

35,251

Other

4,231

43.4%

5,426

55.7%

90

0.9%

9,747

Subtotal

18,77237.0%

31,666

62.4%

333

0.7%

50,771

Executives**

0

0.0%

1

100%

0

0.0%

1

Directors

1

100%

0

0.0%

0

0.0%

1

Managers***

6

66.7%

3

33.3%

0

0.0%

9

Professionals

266

81.3%

60

18.3%

1

0.3%

327

Other

24

92.3%

2

7.7%

0

0.0%

26

Subtotal

297

81.6%

66

18.1%

1

0.3%

364

19,06937.3%

31,732

62.1%

334

0.7%

51,135Full time

Part time

Total* This table does not include 2,817 employees of certain majority-owned, consolidated subsidiaries, for which data was not available.
** Based on business unit, this includes up to four levels from the CEO.
*** This refers to people managers below director level.

See HP’s 2021 EEO-1 Report.

622021 HP Sustainable Impact Report

Voluntary turnover rate

2021

Men

6.6%

Women

5.8%

Overall

6.1%

Involuntary turnover rate

2021

Men

2.9%

Women

2.1%

Overall

2.6%

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Contents

Sustainable Impact

Footprint

Integrity and human rights

Health and safety

Supply chain responsibility

2019

2020

Operations

2021

Lost workday case rate*

Products and solutions

Health and safety

Appendix

2019

2020

2021

Lost time injury severity rate***Global

0.08

0.06

0.06

Global

2.00

2.10

2.26

Americas

0.15

0.09

0.11

Americas

5.15

5.08

5.82

Europe, Middle East, and Africa

0.06

0.11

0.06

Europe, Middle East, and Africa

0.42

1.55

0.78

Asia Pacific and Japan

0.04

0.00

0.13

Asia Pacific and Japan

0.25

0.12

0.35

Leading causes of lost workdays [% of total]* Lost workday case rate is the number of work-related injuries that result in time away from work per 100 employees and contractors

Slips, trips, and falls

16%

9%

23%

Automobile accidents

16%

25%

11%

Struck by/against/cut by

20%

18%

17%

Ergonomics—materials handling

22%

20%

17%

Overexertion—not materials handling

0%

18%

3%

Other

24%

10%

29%

Global

0.21

0.10

0.13

that HP manages working a full year. Rates are calculated globally using OSHA definitions for recordability and OSHA calculation
methodologies. The figures are based on employees working an average of 2,000 hours during a full year. The U.S. average in 2020 for theComputer and Peripheral Equipment Manufacturing industry (NAICS #33411) was 0.07. Data is for the calendar year.
** Recordable incidence rate is the number of work-related injury cases requiring more than first aid per 100 employees and contractorsthat HP manages. Rates are calculated globally using OSHA definitions for recordability and OSHA calculation methodologies. The
figures are based on employees working an average of 2,000 hours during a full year. The U.S. average in 2020 for the Computer andPeripheral Equipment Manufacturing industry (NAICS #33411) was 0.10. Data is for the calendar year.
*** Lost time injury severity rate is the number of days lost due to injury per 100 employees and contractors that HP manages. Rates arecalculated globally using OSHA definitions for recordability and OSHA calculation methodologies. The figures are based on employees
working an average of 2,000 hours during a full year. Data is for the calendar year.

Recordable incidence rate**

Americas

0.33

0.19

0.20

Europe, Middle East, and Africa

0.34

0.14

0.13

Asia Pacific and Japan

0.04

0.01

0.08

Struck by/against/cut by

30%

22%

24%

Slips, trips, and falls

19%

16%

14%

Automobile accidents

13%

22%

6%

Ergonomics—materials handling

21%

11%

17%

Ergonomics—office environment

4%

4%

4%

Other

13%

25%

35%

Leading causes of recordable incidents (with and without lost time) [% of total]

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Integrity and human rights

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Operations

Products and solutions

Appendix

Our facilities (also see Carbon footprint)*
2019

2020

2021

2,930,000

2,597,000

2,556,000

2,599,000

2,307,000

2,232,000

301,000

269,000

310,000

Rainwater

1,000

1,000

1,000

114,019

Well water

29,00020,00013,000

0

0

0

49.8

45.9

40.3

10.2%

10.4%

12.1%

13,00014,20013,900Americas

7,000

7,100

6,700

2019

2020

2021

663,374

604,901

697,058

11.3

10.7

11.0

133,851

120,911

202,750Natural gas

131,551

117,945

125,111

Americas113,385

106,738

Energy use** [MWh]Energy intensity *** [MWh/US$ million of net revenue]
Direct energy use in operations (corresponds to Scope 1 emissions) ** [MWh]Water withdrawal, by source †† [cubic meters]
Municipal water
Wastewater from another organization††† (NEWater)

Europe, Middle East, and Africa

12,342

9,760

9,632

Reused treated sewage treatment plant water^ [cubic meters]

Asia Pacific and Japan

5,824

1,447

1,460

Water withdrawal intensity^^ [cubic meters/US$ million of net revenue]

Renewable (generated on-site)
Diesel/gas/oil/LPG ****

1,536
763

1,525
1,441

Transportation fleet—gasoline

1,440
1,372
52,022^^^

Recycled or reused water[% of total water withdrawal]

Nonhazardous waste, by region^^^^

22,804

Europe, Middle East, and Africa

3,900

4,800

4,600

529,524

483,990494,308

Asia Pacific and Japan

2,100

2,300

2,600

525,299

480,595

491,272

13,00014,20013,900Americas217,727

192,520

195,891

Recycled

11,30010,70010,500Europe, Middle East, and Africa

101,580

103,945

108,322

Landfilled

1,100

2,200

2,000

Asia Pacific and Japan

205,992

184,130

187,059

Waste to energy

600

1,300

1,400

400

400

500

Global

91.8%

85.2%

86.4%

Americas

91.2%

90.6%

91.5%

Europe, Middle East, and Africa

89.9%

71.5%

74.9%

Asia Pacific and Japan

96.9%

95.8%

90.8%

Transportation fleet—diesel
Indirect energy use (corresponds to Scope 2 emissions) [MWh]Electricity (purchased)

231,561

239,571

261,196000

Supplier-specific renewable energy

7,301

2,566

1,417

District cooling and heating (purchased)

4,224

3,395

3,036

Americas000Europe, Middle East, and Africa

0

0

0

4,224

3,395

3,036

Voluntary purchases of renewable energy†
Voluntary purchases of no/low-carbon energy

Asia Pacific and Japan

Nonhazardous waste, by type [tonnes]

Used electronic equipment recovered from HP operations ‡ [tonnes]
Nonhazardous waste and used electronic equipment recovered from
HP operations landfill diversion rate [% of total produced]‡‡

Water withdrawal, by region [cubic meters]
Americas64[tonnes]

2,930,000

2,597,000

2,556,000

1,306,000

1,126,000

1,132,000

Europe, Middle East, and Africa

277,000

252,000

163,000

Asia Pacific and Japan

1,347,000

1,219,000

1,262,000

2021 HP Sustainable Impact Report

Hazardous waste [tonnes]

4,660

6,060

7,060

Americas

1,100

1,180

1,400

Europe, Middle East, and Africa

1,570

2,010

1,730

Asia Pacific and Japan

1,990

2,870

3,930

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Footprint

Integrity and human rights

Ozone depletion potential of estimated emissions ‡‡‡ [kg of CFC-11 equivalent]

Supply chain responsibility

Operations

2019

2020

2021

19

4

4

Products and solutions

AppendixCommunity giving and volunteerism
2019

2020

2021

14.60

34.87

29.06

Americas1810Social investment * [US$ million]

Europe, Middle East, and Africa

1

3

4

Company cash contributions

2.89

3.71

10.44

Asia Pacific and Japan

0

0

0

HP Foundation cash contributions

4.40

9.88

6.96

Number of violations of legal obligations/regulations ‡‡‡‡

1

1

0

Products**

1.88

13.86

3.08

Fines/penalties related to the above [US$]

0

0

0

Services***

5.43

7.42

8.58

* See About our operational data.
** Fuel consumption from HP’s transportation fleet was not included in the Direct energy use in operations figures prior to 2021.
*** Historical energy-intensity values were calculated using HP’s annual revenue as characterized in financial reporting and energy use.
**** Diesel is mostly used at HP for testing generators. In limited cases, diesel is also used for long-term on-site energy generation.
† Renewable energy and renewable energy credits, excluding renewable energy provided by default in the power grid.
†† “Water withdrawal” includes municipal water, wastewater from another organization, rainwater, and well water. Direct use of surface

water is insignificant and not included in data reported. Water withdrawal does not include reused treated sewage treatment plant water.
††† NEWater is ultra-purified wastewater used in manufacturing operations in Singapore.
^

This water is used for landscaping and toilets.
^^
Historical water withdrawal-intensity values were calculated using HP’s annual revenue as characterized in financial reporting and water
withdrawal.
^^^
This includes NEWater (ultra-purified wastewater used in manufacturing operations in Singapore) as well as recycled or reused water
reported by sites globally. Grey water is included, rainwater is not.
^^^^To provide additional transparency, this report presents used electronic equipment recovered from HP operations as a separate
category.
‡ We reuse electronic equipment when possible or recycle it responsibly through the same programs we offer customers.
See Product repair, reuse, and recycling.
‡‡ Includes all waste not sent to a municipal solid waste or recycling facility. This conservative approach classifies all waste managed byour hazardous waste vendor as hazardous, unless we can definitively determine it to be nonhazardous.
‡‡‡ HP collects all refrigerant consumption data from local facilities maintenance teams company-wide, directly accounting for facilities’
refrigerant leakage and use and avoiding the need for extrapolation. We use various tools and sources for global warming potential andozone-depletion values, including the Greenhouse Gas Protocol’s GHG Emissions from Refrigeration and Air Conditioning Equipment
tool, IPCC Second Assessment Report (1995).
‡‡‡‡ This data represents safety or environmental violations from a federal or state agency.

652021 HP Sustainable Impact Report

0.46%

1.23%

0.45%

U.S. employee contributions to Cash Matching Program [US$ million]

Social investment [% of net earnings]

2.13

2.65

2.65

HP Foundation contributions to Cash Matching Program [US$ million]

1.96

3.66

2.73

145,000

127,000

136,000

Employee volunteer hours* Social investments include all corporate giving made to nonprofit organizations from HP plus the valuation of employee volunteer hours.

Data excludes contributions to the HP Foundation and employee donations but includes HP’s matching contributions and contributions
from the HP Foundation to other organizations.
** Product donations are valued at the internet list price. This is the price a customer would have paid to purchase the equipment throughthe HP direct sales channel on the internet at the time the grant was processed.
*** “Services” equals the valuation of HP employee volunteer hours. Valuation rates are based on CECP standards.

HP education programs and solutions
Students and adult learners benefiting from HP’s education programs and solutions
HP LIFE users enrolled*

2019

2020

2021

7,777,000

20,785,000

24,038,000

49,000155,000

163,000* HP LIFE users are also included in the overall students and adult learners data above.

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Sustainable Impact

Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Products andsolutions67	Circular and net zero carbon

84

Social impact

89

Data

economy82

66

Product responsibility

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Footprint

Integrity and human rights

Supply chain responsibility

Operations

Products and solutions

Appendix

Circular and net zero carbon economy
Through innovative products and services,
we are providing our customers an increasingly
circular experience. Our vision is to becomea fully circular company powered by service
models and circular design in our products, which
will affect every part of our business. To minimize
environmental impacts, we are working toward
product circularity, continued improvements
in energy efficiency, using more sustainable
materials, and making substantial investments
in forests. We extend product life through design,
maintenance, upgrades, repair, and innovative
service-based business models. At end ofservice, we strive to reuse or recover all products.
Supporting these efforts, we aspire to using 100%
renewable energy and producing zero waste
to landfill across our manufacturing process.
We will continue to innovate throughout our productand services portfolio and work with suppliersand channel partners to increase circularity.

67

2021 HP Sustainable Impact Report2

circular by weight (this equals the sumof the five metrics below)

32,000TONNESof recycled content plastic used in HP products3
and packaging (3.3% of total materials use)

105,700

TONNES

227,800

TONNESof recycled fiber in HP brand paper andpackaging (11.1% of total materials use)of certified sustainably managed fiber in HP
brand paper and packaging (23.8% of totalmaterials use)

TONNESof recycled content metal used in HP products(0.4% of total materials use)

Reachcircularity for products and packaging by 2030

39%

4,300

2030 GOAL

75%

PROGRESS IN 2021

7,200
1

TONNESof reused products and parts (0.8% of totalmaterials use)

We apply rigorous circular design principles todrive progress toward a circular and net zerocarbon economy through our portfolio of personal
systems, home and office printing solutions,large format printing, industrial graphics, and3D printing products and solutions. Far-reachinggoals related to product circularity (see below),counteracting deforestation, and GHG emissions
reduction underpin these efforts.
See the HP Circularity accounting manual.
Four key strategies (see graphic) guide our efforts
to transform business models and decouple
business growth from resource consumption. By
focusing on these areas, we strive to continue toshrink our environmental footprint, support ourcustomers to meet their own sustainability goals,
and realize long-term sustainable impact.

Design for Circularity
Design plays a critical role in determining a
product’s environmental impacts. We apply
rigorous design principles to improve theenvironmental performance of our products
across their life cycle. In 1992, we developed
our Design for the Environment program toformally consider factors impacting sustainability
performance throughout the product designand development phases. We currently call thisprogram Design for Circularity, to reflect how weare designing products and business processes
for a circular economy.
We use a science-based approach to evaluate
our products, identify and prioritize improvement
opportunities, and set goals.

Product circularity

Energy efficiency

Keeping products and materials in use for longer,
designing out waste, expanding repair, reuse, andrecycling, increasing longevity, and implementing
circular business models.

Improving product energy efficiency to reduce
customers’ energy consumption and decrease
product use carbon and water footprints.

Sustainable materials

Forest positive

Increasing materials efficiency, practicing
responsible chemistry, using more recycled content
and renewable materials, and tackling ocean plastics.

Responsibly sourcing paper and packaging,
restoring, protecting, and responsibly managing
forests, and inspiring industry action.

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Sustainable Impact

Footprint

Integrity and human rights

Supporting HP’s efforts to become a morecircular business, we carried out our second
performance assessment using the Ellen
MacArthur Foundation (EMF) Circulytics tool inearly 2022. Developed by the EMF to accelerate
the transition to the circular economy, it is
a comprehensive circularity measurement
system for companies.
The assessment includes data across dozens
of metrics, including a company’s products,
material flows, energy, water, infrastructure,and leadership. During the assessment, we
documented incremental improvements toHP’s scores for both Enablers (which support
future progress) and Outcomes (which relate tocurrent performance).

Supply chain responsibility

Operations

training, walk-through simulation, and immersive
experiences. Augmented reality and VR in
employee training can replace classroom-stylelearning or be used to train for specific manualtasks, and is a focus area for HP’s Innovation
Garage and Campus of the Future initiatives.
See Education.

Relevant products obtain a range of external
certifications (see Product certifications andother information).

In 2021, HP joined the International Green Book
Supply Chain Alliance to support moresustainable practices within the publishingindustry, particularly efforts to eliminate waste
and reduce environmental impact.

The analog-to-digital shift

We also participated in panel discussions inlate 2021 and early 2022 to provide feedback on
the tool, suggesting refinements to the process
and offering guidance and support to otherorganizations considering adopting Circulytics.

Among our main design priorities, we work toincrease the use of recycled and renewablematerials; practice responsible chemistry;enhance product repairability, reusability,
longevity, and recyclability; continually improve
product energy efficiency; and build in accessibility
features. Our program has continually evolved
in response to technological and scientificdevelopments, changes to our supply chain, andcustomer demand.

Across our portfolio, we offer solutions that
apply digital technology to improve traditionallyanalog processes. For example, in the podiatry
industry, clinics are able to replace highly variable,manual processes to create custom orthoseswith accurate, repeatable, and consistent digital
workflows and 3D printing. See Healthcare. HP
also works closely with customers across productdesign, architecture, engineering, training,
healthcare, and location-based entertainment toapply virtual reality (VR) technology to activities
such as product development, employee

2021 HP Sustainable Impact Report

Appendix

Product design and development operations
for our personal computing products, LaserJet
Enterprise Solutions, and InkJet Printing Solutions
are International Organization for Standardization(ISO) 14001 certified. We conduct internal
compliance audits and benchmark against
industry best practices on an ongoing basis.

HP industrial graphics and 3D printing
technologies are driving an analog-to-digital shift
by enabling cost-efficient short runs that reduceinventory and waste and enable companies toengage with customers in new and exciting ways,
including through customized and quicker-tomarket products. See HP’s Digital Manufacturing
Trends Report.

68

Products and solutions

HP won seven Green Good Design Awards
for personal systems products in 2021. Our
winning products included:• HP Elite Folio• HP Spectre x360 14• HP ProBook 635 Aero G7• HP Renew Sleeve• HP U27 4K Wireless Monitor• HP EliteOne 800 G6 All-in-One• HP Elite c1030 Chromebook

Life cycle assessment
HP uses LCAs and product carbon footprinting(PCF)4 to quantify the environmental impacts ofour products, analyze possible alternatives, andtarget product performance improvements thatdeliver value to our customers and our business.
We have conducted LCAs and PCFs of hundredsof products over the last several years, spanningour product portfolio. As we develop and expand
our service-based models (which we refer toas circular business solutions), we will continue
to study and quantify the potential they have to
reduce environmental impacts and drive progress
toward a more circular and net zero carbon
economy. In 2021, we:• Conducted or updated 15 LCAs of HP desktop,
DesignJet, scanners, and enterprise printers.
• Completed 373 PCFs of new business HP
desktops, notebooks, tablets, workstations,thin clients, All-in-One computers, and displays
to better understand performance and informongoing design improvements.
• Completed an ISO-compliant, peer-reviewed
LCA of the HP Z4 G4 Workstation, which foundits most significant environmental impacts
occurred during use. The circuit board andstorage components were the most significant
impact drivers during production, followed bymechanical components and the power supply.
• Evaluated the potential to decrease GHG
emissions associated with molded fiber
packaging tooling, by switching from metal

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parts produced using milled aluminum to lighterparts produced with HP 3D printing, using
castor oil-based PA11. The ISO 14067-compliant
assessment demonstrated a possible
reduction in carbon footprint of 60–78%.
• Completed three ISO-compliant, peer-reviewed
LCA studies quantifying the environmental
benefits of EvoCycle cartridges—a hybridof reused, recycled, and original HP parts—
compared with standard Original HP Toner
Cartridges, remanufactured cartridges, andnew build alternatives sold in France.
• Completed a cradle-to-grave comparative
LCA of flexible packaging production using
HP Indigo digital pouch factory and analog
technologies. The LCA model was reviewed bya third party and then developed into an online
LCA calculation tool for HP Indigo’s 25,000
customers in the flexible packaging market.
HP’s environmental impact calculations aredone in accordance with ISO 14040 and ISO
14044. All impact estimates involve some levelof reasonable assumptions and uncertainty,
resulting largely from industry-wide data
limitations and data quality. To mitigate thisuncertainty, we have developed HP-specific toolsthat use a combination of HP process and productdata, as well as high-quality LCA data. We strive toprovide the most accurate environmental impact
data, but some level of uncertainty will remain,
and results should be considered accordingly.

Supply chain responsibility

Product certifications andother information
Product certifications help drive performanceacross the industry by providing comprehensive
information that enables customers to makemore sustainable product choices. In 2021, HP
tracked over US$7 billion in new sales in which
it met customer requirements for registeredproduct eco labels.5

Operations

Products and solutions

Appendix

INVESTING IN R&D
HP focuses on creating transformative technologies that will disrupt industries andeconomies around the world. In 2021, HP spent over US$1.9 billion on ongoing productdevelopment and creating the transformative and disruptive technologies of the
future. We invest in areas where we can make the greatest impact, and sustainability is
integrated into our overall research agenda.

We share extensive product safety andenvironmental information online and contributeto the development of new standards.

The majority of our R&D spending is focused on inventions and development for productsthat will be released in the next one to two years. The rest is dedicated to HP Labs and thebusiness units for new business creation (including 3D Printing and Microfluidics) and fordeveloping technologies that will mature over the following three to seven years.

Twenty-seven HP displays were recognized
as Most Efficient by ENERGY STAR® in 2021.6
In all, HP has 658 ENERGY STAR qualified
personal systems and printing products—
more than any other manufacturer.7

Our research is yielding promising applications for more sustainable outcomes inindustry, healthcare, education, and other fields. For example, we are developing 100%
recyclable and biodegradable molded-fiber packaging solutions with our 3D printing
technology: HP’s Molded Fiber Advanced Tooling Solution enables the digital manufactureof light, durable tools that are quicker to produce, less labor-intensive to install, and morecustomizable than any comparable tool on the market.
As of October 31, 2021, HP’s worldwide patent portfolio included over 28,000 patents.

Large format printing
The newest water-based HP Latex Ink qualifies
for a range of certifications for health andenvironmental performance. For example, this
HP Latex Ink is certified to UL ECOLOGO®, andHP was the first printing manufacturer withUL ECOLOGO-certified ink. HP Latex Ink has
also achieved GREENGUARD Gold certification
for meeting some of the world’s most rigorous

standards for low chemical emissions in indoor
air for the finished print. In addition, our waterbased HP PageWide pigmented inks haveattained UL ECOLOGO certification and theNordic Swan Ecolabel.
See also:• Eco labels• Eco Declarations: In 2021, HP provided Eco
Declarations for product groups representing
93% of revenue• HP Carbon Footprint Calculators• HP product carbon footprint reports• Product compliance declarations
and certifications• Safety data sheets69

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Eco labels across our personal systems and printers portfolio% models, for products shipped in 2021*

Products

EPEAT identifies high-performance, environmentally preferable products

ENERGY STAR®
recognizes products withsuperior energy efficiency

TCO
recognizes various ergonomicand environmental features
related to personal systems

Blue Angel
recognizes criteria in product design, energy
consumption, chemical emissions, noise,recyclable design, and take-back programs

EPEAT (all)EPEAT Goldregistered

EPEAT Silver
registered

EPEAT Bronze
registered

Personal systems

77%

29%

48%

0%

85%

40%

N/A

Printers

88%

14%

81%

6%

94%

N/A

67%

* EPEAT data for personal systems is for models registered worldwide, and for printers is for models registered in the United States. ENERGY STAR data for personal systems (version 8.0) is worldwide, and for printers (version 3.0) is for products sold in the United States. TCO data is forcommercial desktops, notebooks, All-in-Ones, and displays shipped worldwide. Blue Angel applies only to products registered in Germany. All data is for models shipped any time during 2021.

Product circularity
We design our products to last, and make themeasy to repair, so they can stay in use for as longas possible. Innovative service-based solutions,such as HP Device as a Service and HP Managed
Print Services, reduce environmental impacts
through extended life, device optimization,and easy take-back. When customers return
end-of-service products, our repair, reuse, andrecycling services help to incorporate products,
components, and materials back into the next
generation of circular products.

Durability, repairability,
and reusability
HP products are often highly rated for durability
and repairability. We offer services related to
optimization, maintenance, and renewal that extend
product life, capture more value from natural
resources, and reduce environmental impact.
702021 HP Sustainable Impact Report

We provide free service documentation for mostproducts, supplemented with service options andwarranties, including through HP Care Pack
Central. The HP Customer Self Repair web page
provides information and the HP Parts Store sells
PC and printer parts. HP Renew Services helps
customers securely recover and repurpose or
recycle end-of-use devices.
Personal systems
We test the quality and durability of our Pro andElite notebooks, Pro and Elite desktops and Allin-Ones, and select workstations and mobile thinclients using the rigorous military MIL-STD-810G
standard. See our technical white paper about
testing the business ruggedness and reliability of
HP Business PCs.
During 2021, the iFixit product repair site rated the
HP EliteBook 840 Aero G8 9 out of 10.

Home and office printing solutions
Many of HP’s home and office printers adhere
to relevant eco label standards for extending
product life and conserving materials, including
EPEAT® specifications based on IEEE standard
1680.2, as well as Blue Angel environmental

criteria. Through modular design, we increase
upgradeability and enable many of our printers
to be easily disassembled for repair or recycling.
Spare parts are available until at least three years
after a printer has ceased production.8

HP EVOCYCLE TONER CARTRIDGE
9In December 2021, HP introduced in France the HP EvoCycle Toner Cartridge, designed to help public
10
sector and enterprise customers meet their sustainability requirements. Incorporating reused and recycled
components from Original HP Toner Cartridges returned within the region through HP Planet Partners,
EvoCycle cartridges include 76% reused and recycled components (excluding toner and parts that directly
11
impact print quality), or 45% by absolute weight. This innovative process enables EvoCycle cartridges to have12
a lower production-phase carbon footprint than standard Original HP Toner Cartridges, while supporting thecircular economy by using less virgin plastic. Since cartridges are manufactured and supplied within France, theprogram also reduces the carbon footprint associated with product distribution and helps sustain local jobs.

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Large format printing

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Products and solutions

Appendix

Due to continual upgrades of components andtechnologies such as printheads, electronics,
software, and inks, customers who invested in a
PageWide T200 press in 2010 can now experience
more than twice the speed, with even greater
print quality, color vision, media versatility, and HP
Brilliant Ink. See our 2020 HP Sustainable Impact
Report for more details about how we protect
industrial graphics investments.

Personal systems

Home and office printing solutions

HP’s Splash-resistant Bond Paper offers
customers improved splash resistance13 on an
economical paper with HP Bright Office Inks on
HP DesignJet T-series printers. Our new Z-series
Pro printers are all EPEAT® registered and
ENERGY STAR® qualified, and are made of
20–30% recycled content plastic.
HP Latex Inks are designed to provide indoor andoutdoor durability and versatility across common
media types used in sign and display applications.
Learn more.

Our expanding Device as a Service (DaaS)
offering provides customers the latest HP
technology while improving cost predictability
and enabling a better employee experience.
Business customers can upgrade their products
to the most current and efficient models, with thepurchasing and consumption model that works
best for them.

Print and compute as a service

HP Renew Services helps phase out end-of-use
devices14 securely and responsibly:

HP Managed Print Services (MPS) helps clientsmanage and optimize their printer fleets, digital
workflows, and paper consumption by combining
hardware, supplies, software, and consulting
and management services. In late 2020, HP MPS
was certified CarbonNeutral® in accordancewith the CarbonNeutral Protocol,15 and was theworld’s most comprehensive carbon neutral
Managed Print Service offering.16 In 2021, we
extended CarbonNeutral product certification to
HP Component MPS, which provides partners amechanism to make their contractual obligations
carbon neutral using the same stringent
requirements and standards as HP MPS.

Industrial graphics
HP digital presses are major capital investmentsfor our customers, and are designed for
upgradeability, repair, and refurbishment. Throughfirmware updates and component upgrades, HP
Indigo presses used by customers are kept up to
date. The HP Indigo Certified Pre-Owned program
enables us to keep products in use for longer,
reducing waste while allowing customers toaccess HP Indigo products at a lower price point.
In 2021, we provided 100 pre-owned presses tocustomers through the program.

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HP’s service-based solutions are designed
to deliver increased value through reduced
environmental impact and capital costs.
Customers can access the latest technology
while HP manages the fleet, and an ongoing
relationship provides valuable insights on end
user behavior and needs. Our service offerings
include regular maintenance, which has thepotential to keep hardware in use for longer andreduce waste. Decreasing individual productshipments and customer store visits also
reduces the associated GHG emissions. At endof service, we recapture value from materials
through a range of product repair, reuse, andrecycling options.

• HP Device Recovery Service buys useddevices securely to give them new purpose,
extend their lifespans, and reduce negativeenvironmental impact. Watch our video for
more details.
• HP Sanitization Service: Confidential data issecurely erased according to the NIST 800-88
standard, or the storage media is destroyed,
before removing or recycling customers’ olddevices. Customers receive a certificate ofdata sanitization if they purchase this service.
• HP Recycling Service: Devices are recycled
securely. Customers receive a certificate ofdestruction if they use this service.

We work to reduce GHG emissions across thelife cycle of our products, including by improving
resource efficiency, promoting settings and user
behaviors to reduce energy consumption andpaper use, and driving responsible end-of-life
activities. For any remaining GHG emissions,
we finance high-quality carbon offset projects.17
Learn more.
HP MPS end-to-end solutions for HP branded
devices can help businesses reduce and offset
the carbon impact of printing by estimating thetotal carbon emissions from HP branded printing
solutions using HP’s proprietary Sustainable

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Impact Reporting and Analytics (SIRA) tool.18 The
tracking and metrics used to ensure that offsets
are carried out effectively are managed by SIRA.
HP Instant Ink helps home users andmicrobusinesses remain productive by ensuring
they never run out of ink or toner.19 The service
anticipates when the cartridge is running low andsends replenishments as well as new recyclingenvelopes (for ink cartridges) or recycling labels/
information (for toner cartridges) automatically.20
Customers using this service save up to 50%
on the cost of ink 21 or toner.22 We expanded thisservice from 18 to 37 countries in 2021, including
introducing or expanding access to cartridge
recycling in some of those locations.23
In 2021, we launched the pilot phase of our
HP Instant Ink with Planet Partners project inGermany. Introduced to several hundred InstantInk subscribers, the initiative allows customers
to choose renewed ink cartridges instead of
new ones. Renewal reduces the use of materials
such as virgin plastics and microchips. The pilot
increases the total number of times a cartridge
is used to two (including one reuse) and we areworking to further increase the total number

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Supply chain responsibilityof uses to four. Each four-piece set of HP 953
cartridges saves the equivalent of more thaneight 0.5 liter (16.9 ounce) bottles’ worth of plastic.
Once cartridges can no longer be renewed, they
are responsibly recycled by HP Planet Partners.
Industrial graphics
HP offers Print as a Service in our industrial
graphics portfolio with the Indigo click-charge perprint and monthly service business models, which
include supplies and spare parts. We continuallyinvest in innovations to extend the lifespan of
supplies and spare parts.
HP PrintOS is a cloud-based print production
operating system that makes it easy to
manage any number of print jobs, increasingpress utilization, automating production, anddelivering accurate color consistently between
runs, across presses, and across sites. HP
also provides services to repair, renew, andupgrade our industrial graphics presses, aswell as consumables recycling and end-of
service solutions.

Operations

Products and solutions

Appendix

Product repair, reuse, and recycling
We design HP products to use resources
efficiently and to last a long time. When theyreach the end of their service, our robust repair,reuse, and recycling programs help ensure that
products and materials are repurposed, keeping
them at their highest-value state for as long as
possible. These programs reduce waste, can givematerials and products renewed life, and support
our drive toward a more materials-efficient
circular model.

2025 GOAL
Recycle 1.2 million tonnes of hardware andsupplies by 2025, since the beginning of 2016

PROGRESS THROUGH 2021
Recycled

764,800
TONNESSee HP’s Statement on E-Waste and Used
Electronic Equipment.
Customer take-back programs
HP provides take-back programs (see next page)in 77 countries and territories worldwide 24 througha global network of reuse and recycling vendors.

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Appendix

HP global take-back programs for customers*
ProgramDescription

Progress in 2021

Repair and reuse

HardwareOur remanufacturing programs help to extend hardware lifespan, with the aim of reducing environmental
impacts from replacing products that still have useful life.

Our Hardware Reuse Standard outlines our requirements for vendors and subvendors who provide
reuse, remanufacturing, or remarketing services for HP.

6.29 million units of hardware repaired(35,300 tonnes)

We provide customers with guidance about how to repair their own HP products. See Durability,
repairability, and reusability.

Reuse vendors must comply with the Media Handling Standard for information security (included in
the Hardware Reuse Standard), which requires the full and documented erasure or destruction of all
data-containing devices.

2.15 million units of hardware reused(7,200 tonnes) **HP Recycling Services offers custom recycling programs for commercial and enterprise customers,
which include reverse logistics and data sanitization with a certificate if they purchase that service.

108,800 tonnes of hardware recycled

HP Device Recovery Service provides commercial customers reverse logistics, data sanitization with acertificate, a sustainability benefit report, and the fair market value of the device. Watch our video.

6.8% overall repair and reuse rate of relevant HP
hardware sales worldwide***Recycling****Hardware
Available in 67
countries andterritories

HP recycles hardware (both HP and non-HP) that cannot be economically repaired or reused.
Consumers, home office, and commercial users have various free recycling options for used equipment,
including HP recycling vendors that provide take-back and recycling services or free drop-off for our
products in many countries.
We belong to compliance systems to comply with producer responsibility requirements of the European
Union Waste from Electrical and Electronic Equipment (WEEE) Directive***** and end-of-life legal obligations
in countries across our Americas, Asia Pacific and Japan, and Europe, Middle East, and Africa regions.
In the United States, customers can drop off hardware at Best Buy stores through our closed-loop
recycling program.

Ink and tonercartridges
Available in 68
countries andterritories

HP provides free and convenient ways to recycle used Original HP Ink and Toner Cartridges and Samsung
toner cartridges.

Watch our video showing the recycling process.
Recycling vendors must comply with the Hardware Recycling Standard.
Recycling vendors must comply with the Media Handling Standard for information security (includedin the Hardware Recycling Standard), which requires the full and documented erasure or destructionof all data-containing devices.

15.6% overall recycling rate of relevant HP
hardware sales worldwide******
92% of total volume of products and materials
taken back in 2021 was reused or recycled by
HP or by a third party

We publish disassembly instructions for use by end-of-life recyclers or treatment facilities.
See how we recycle ink cartridges and toner cartridges.
Recycling vendors must comply with the HP Supplies Recycling Standard.

Home and commercial customers can return Original HP Ink and Toner Cartridges for free to more than
18,500 authorized sites worldwide. Free pickup and mail-back options are available in most countries.

10,300 tonnes of Original HP and Samsung tonercartridges recycled
84% of materials recovered used in otherproducts, and 0% went to landfill
1,500 tonnes of Original HP Ink Cartridges recycled
67% of materials recovered used in otherproducts, and 0% went to landfill

We also offer responsible processing for batteries and recycling for large format media/supplies, 3D consumables, and packaging. These offerings vary by location.
* Descriptions of offerings in this table are as of report publication. Performance data is as of October 31, 2021. Availability of offerings varies by location. View full list of reuse and recycling programs by country.
** Reused material is defined as recovered products or components of products that are used for the same purpose for which they were conceived. A reused product/part should replace a new product/part shipment, and the product/part needs to have been used by a user andrefurbished before being sent to a different user. Prior to 2021, this data also included some units remarketed to customers that had not been previously used and refurbished. Beginning in 2021, most repair and reuse data is based on the actual weight for every product, adjusted for
estimated amounts that were recycled or for which no issues requiring repair were found. Prior to 2021, data was estimated based on the average weight of each product category.
*** The repair and reuse rate is based on the weight of hardware products returned for repair and reuse compared to the weight of our product sales during the year.
**** Recycling volumes in 2021 were adversely impacted in some locations by lockdowns and customer behavior impacted by the COVID-19 pandemic.
***** During 2021, 41,600 tonnes of waste electronic equipment was collected on HP’s behalf to comply with producer responsibility requirements of the EU WEEE Directive, compared to 92,600 tonnes of HP electronic equipment placed on the relevant markets during the year. Data
includes EU countries in which the authorities or the legislative system provide visibility of the recycling volume allocated to HP. Take-back volumes related to non-EU legislation are excluded.
****** The recycling rate is based on the weight of hardware products returned for recycling compared to the weight of our product sales from seven years ago (the estimated average lifespan of our products). It is impractical for HP to report the recycling rate by product category, as
materials are not typically sorted at collection points. This rate also does not include packaging recycling, due to limited data available from recyclers.

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Product reuse and recycling vendors
We work with a global network of vendors toprovide product reuse and recycling services
to customers around the world. To promotetransparency and drive social and environmental
standards in the electronics industry supply
chain, we publish a detailed list of our reuse andrecycling vendor sites, updated annually.
Vendor audits
Our specialized reuse and recycling vendors are
required to follow environmentally responsible
processing techniques and comply fully with
relevant regulations. HP prefers our vendors toattain third-party certification (R2, e-Stewards, or
WEEELABEX), in line with EPEAT® and HP Recycling
Standards. In addition, we commission third-party
audits to monitor vendor conformance with ourhigh standards and ensure that returned items
are processed appropriately. We contract withEnvironmental Resources Management (ERM) to
audit vendors for conformance with the following
policies and vendor standards:• Export of Electronic Waste to Developing
Countries Policy• HP Supplier Code of Conduct• Reuse and Recycling Standards
HP uses a risk-based approach to prioritizing
reuse and recycling vendor audits, and all vendors
must undergo an audit at least every three years.
Vendors are assessed on environmental, health,and safety practices and performance, andaudits ensure there is no “leakage” of materials tofacilities outside our approved vendor network.
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Vendors with identified nonconformances must
submit corrective action plans within 30 days andaddress those items within 90 days. In extreme
cases, we will cease business with vendors thatlack sufficient transparency or are unwilling to
make the changes we require.
Through ERM, HP audited 25 vendor facilities in
14 countries during 2021. This represented 23%of reuse vendor facilities and 32% of recycling
vendor facilities. This included repeat audits of
15 vendor facilities to evaluate their efforts toimprove performance. Because 28% of major
nonconformances occurred at sites audited forthe first time, HP’s engagement brought bestpractices, enabling immediate performance
improvements. HP has closed investigations of
100% of the major nonconformances identified
in 2021. All sites with major nonconformances
will be re-audited the following year to determine
whether improvements are sustained.
Immediate priority findings are the most serious
type of vendor nonconformance, and require
immediate action. During site audits in 2021,
three immediate priority findings were identified
at two recycling vendor sites upon re-audits. In
all cases, we worked closely with the vendor toresolve and close the findings. This underlines theimportance of revisiting these vendor locations in
the following year to confirm closure is sustained.

Operations

Appendix

Products and solutions

Energy efficiency

Reuse and recycling vendor audits
20192020 *

2021

Initial audits

4

10

10

Repeat audits

30

21

15

Countries

24

22

14

Major nonconformances
identified

59

82

50

Major nonconformances
resolved**

100%

100%

100%*

1

4

3

Immediate priority findings* 2020 data is revised due to calculation errors in the methodology

from the previous year.
** As of May 2022.

2025 GOAL
Reduce HP product-use GHG emissions intensity
26
by 30% by 2025, compared to 2015

Categories of major
nonconformance

PROGRESS THROUGH 2021

percentage of total

25

Read a statement from ERM.

Energy consumed by our products during use isamong the largest contributors to our carbon andwater footprints. To help our customers decreaseenergy consumption and GHG emissions, we
design for energy efficiency and offer convenientservice-based solutions that are designed todeliver increased value to customers throughreduced environmental impact and capital costs.
We use multiple metrics to assess progress anddrive improvement.

Health and safety

20192020 *

2021

34%

43%

29%

Environment

14%

16%

13%

Hazardous substance/
emergency response

10%

5%

12%

Insurance

5%

4%

4%

Subvendor use and audits

3%

7%

13%

Other **

34%

25%

29%

HP has achieved this goal for the second year
in a row, with a39%

decrease through 2021, compared to 2015
(therefore, we will not report on this goalmoving forward)* 2020 data is revised due to calculation errors in the methodology

from the previous year.
** Includes site security and controls, management systems, labor,

data destruction, transboundary shipments, and approved
dispositions of processed materials. Findings related to data
destruction were limited gaps in processes, not breaches ofdata security.

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Personal systems
Since 2019, the energy consumption of ourpersonal systems products has dropped by 18%,
on average. This included average estimatedreductions in energy consumption of 27% in
notebooks, 40% in workstations, and 18% in
displays. Ongoing design improvements in 2021,
including more efficient CPUs and power supplies,
contributed to continued reductions in the typicalenergy consumption of our notebooks andworkstations. Increased sales of Chromebooks
and other notebooks, which tend to use lessenergy than desktop PCs, were also a factor.

Reduction in energy consumption of
HP personal systems products*% decrease since 2019
2019

2020

2021

Desktops

0%

-17%

-22%

Notebooks

0%

24%

27%

Workstations

0%

15%

40%

Displays

0%

6%

18%

Overall

0%

14%

18%

* The average energy consumption of HP products was estimatedannually between 2019 and 2021 using high-volume products
for all product lines including notebook, desktop, All-in-One,workstation, and thin client computers, as well as displays.
Averages are calculated using the most heavily loaded ENERGYSTAR configuration as a representative for individual platforms,
weighted by products sold. Desktops, Notebooks, Workstations,and Displays data is averaged performance data for multiple
product lines weighted by units sold. Data in the “Overall” row for
all years stated is weighted by units sold.

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These improvements more than offset a 22%
average estimated increase in energy
consumption of desktops between 2019 and
2021, due largely to increased memory (primarily
between 2019 and 2020).27
See personal systems eco labels information,
including ENERGY STAR®.

Home and office printing
Original HP Toner Cartridges with HP EcoSmart
black toner deliver more energy-efficient printingof premium-quality pages.28 When HP EcoSmart
black toner became available in 2019, this new
toner formulation contributed to customers using
an average of 20% less energy when printing
compared to predecessor printing systems notusing HP EcoSmart black toner. In 2020, HP
transitioned additional HP JetIntelligence platforms
to the HP EcoSmart black toner formulation,
enabling even more customers to experience theimproved energy efficiency of this advancement
in low-melt toner technology. Learn more.
The HP Smart Tank 600, 6000, 700, and 7000
printer series have been designed to reduce GHG
emissions from the printing experience, with thelowest carbon footprint of any of our home andoffice printing solutions. They are ENERGY STAR
qualified and EPEAT® registered, and include
around 25% recycled plastic content, including
ocean-bound plastics.

Products and solutions

Appendix

Product use carbon andwater footprints

Sustainable materials

GHG emissions associated with product energy
use equaled 8,700,000 tonnes of CO2e in 2021,
31% of our overall carbon footprint. This decreaseof 11% in absolute emissions compared to 2020
was driven by reductions in product energy use
and by the continued impact of COVID-19 onsales of different product lines, particularly ashift toward Chromebooks, other notebooks,
and InkJet printers, which tend to be lighter andmore energy efficient than desktop PCs andLaserJet printers.

To create a circular and net zero carbon economy,
we must gain the most value possible from thematerials we use, and reduce our overall demand.
We use increasing amounts of recycled content
plastics (including ocean-bound plastics), andrecycled content metals in our products, andwe focus on packaging innovation to eliminate
unnecessary packaging materials and plastic.
HP brand paper and paper-based packaging
use recycled or renewable 29 materials, and weare exploring renewable materials use in ourhardware products as well.

Product energy use represented 54% of ourwater footprint, due to the water used for cooling
during electricity generation. This indirect water
consumption related to product use equaled
78,900,000 cubic meters, 19% lower than the prioryear, due to the same factors that decreased
GHG emissions.

HP proactively identifies and evaluates materials
used in our products and throughout our supply
chain. We prioritize materials for replacement,or for transition to a recycled or renewable
alternative, based on environmental, social, andsupply impacts.

See product use carbon and water footprint data.

We publish information on the material content
of typical HP personal systems and printers, andcontinue to expand our full materials disclosure
program. In 2021, we more than doubled thenumber of EPEAT-registered HP products and thenumber of products for which we are collecting asubstance inventory. We collected an inventoryof more than 90% of the substances by weightused in 79% of HP EPEAT 2021-registered personal
systems products.30

See printer eco label information, including
ENERGY STAR.

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Appendix

In 2021, we used 956,400 tonnes31 of materials
in our products and packaging, 2% more thanin 2020. This was primarily due to includingcommercial printers, scanners, ink and toner, andspare parts in the data, which more than offset
a shift toward lighter printers better suited toprinting at home and reduced paper sales. Of thematerials we used in 2021, 39% were circular byweight (reused, recycled, or renewable). See Data
for more detail about HP materials use.

We developed our General Specification for
the Environment (GSE) in 1998. It includes a fulllist of our material restrictions for products,
packaging, and manufacturing process
chemicals. The GSE goes beyond worldwide
regulatory requirements and is updated annually.
HP is committed to compliance with all applicablelaws and regulations, including material
restriction requirements under restriction of
hazardous substances (RoHS) legislation.

We are involved in several initiatives under the
Clean Production Action coalition, including theChemical Footprint Project (CFP), which is partof our work with the Business-NGO Working
Group (BizNGO). In the 2020 CFP survey, HP wasrecognized as a frontrunner, and shared ouranswers and scores publicly.

Responsible chemistry

When exploring safer alternatives to materials
currently in use, we follow a precautionary
approach, use the National Academy of Sciences
publication A Framework to Guide Selectionof Chemical Alternatives, and incorporate theGreenScreen® for Safer Chemicals methodology.
We screen all ingredients in HP-formulated inks
using the GreenScreen methodology, as part ofour new product development process.

• 83% of personal systems product series are
low halogen.32

We aspire to a world where our products andoperations use materials and chemicals thatcause no harm. For more than two decades, wehave worked to move the electronics industry
toward safer alternatives to materials of concern.
We assess published lists of substances ofconcern, customer preferences, new or upcoming
legal requirements, and sound scientific analysis
that reveals a potential impact on human healthor the environment. This approach also improves
circularity by increasing the reusability andrecyclability of our products. See key milestones
in our Green Chemistry Timeline.
The HP Materials and Chemical Management
Policy guides how we specify materials andchemicals for use in products, packaging, andmanufacturing processes. This policy applies toall HP employees and businesses worldwide andextends to our suppliers.

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We also contribute to standards, legislation, andimproved approaches to use of materials in the IT
sector. In 2021, we became a Founding Signatoryof the Toward Zero Exposure program by Green
America’s Clean Electronics Production Network(CEPN), to protect workers from chemical hazards
in the electronics supply chain. Learn more.

We continually innovate to reduce use ofmaterials of concern. Highlights in 2021 included:• 45% of EPEAT®-registered personal systems
products contain GreenScreen Benchmark 2
or 3 plasticizers and flame retardants.33• About 79% of InkJet printers were shippedwithout USB cords and many of the others
were shipped with shorter cords, avoiding
approximately 34 million meters of cords.

Increase recycled content
We are both a supplier and a user of recoveredmaterials, incorporating recycled and recyclable
content into new HP products. This helps toaccelerate global market development forIn 2021, HP collaborated with Ford and Lavergne to reuse spent 3D-printed parts andpowder, turning them into injection-molded fuel-line clips used in the Ford Super Duty
F-250. As well as closing a waste loop, these injection-molded parts made from recycled
HP PA 12 have better chemical and moisture resistance than conventional versions, are
7% lighter, and cost 10% less.

recovered and recycled materials, to support
progress toward a circular economy. 95% of
HP PC and home and office print hardware
introduced since 2020 contains a minimum of
5 grams of recycled content.34
Plastic
Our primary focus is on increasing recycledplastic use, due to issues related to plastic waste
and pollution. During 2021, we used a total of
32,000 tonnes of postconsumer recycled content
plastic in HP products, equivalent to 13% of overall
plastic use. See Data for detail by product group.
HP’s strategy to use plastics responsibly is to:• Reduce plastic use by making our products
smaller and removing unneeded plastic
from packaging.
• Substitute plastic in packaging where feasible
with more sustainable materials such as
recycled or certified fiber.

2025 GOAL
Use 30% postconsumer recycled content plastic
across HP’s personal systems and print product35
portfolio by 2025

PROGRESS IN 2021

13%
achieved

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Integrity and human rights• Replace virgin plastic with recycled plastic
wherever possible.
• Source recycled plastic from locations where
HP can have positive environmental and social
impact, such as ocean-bound plastic.
• Invest in take-back and recycling.

In 2021, HP joined an industry
collaboration with Dow Packaging &Specialty Plastics, Reifenhäuser, Cadel
Deinking, and Karlville to demonstrate
a closed-loop concept for printed
pouch packaging. The project showed
HP Indigo inks could be removed
effectively from the recycled pouches,and new high-quality pouches could be
produced using the recovered resin.
Learn more.

We use increasing amounts of recycled content
across our product portfolio:• HP’s EliteBook 840 G9 is made with at least 50%
recycled aluminum in the product enclosure,36
5% ocean-bound plastic in its speakerenclosure, 50% postconsumer recycled content

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plastic in its keycaps, and 30% postconsumer
recycled content plastic in the bezel, andthe outer box packaging is 100% sustainably
sourced.37 It is EPEAT® Gold registered, ENERGYSTAR® qualified, and TCO certified.
• HP’s Dragonfly G3, launched in March 2022, ismade from 50% recycled plastic from DVDs, 5%
ocean-bound plastic in its speaker enclosure,and 90% recycled magnesium in its productenclosure, while the packaging and fibercushions are 100% sustainably sourced. 38 It is
EPEAT Gold registered, ENERGY STAR qualified,and TCO certified.
• The new HP ENVY Inspire 7955e All-in-One
Printer is made using 45% postconsumer
recycled content plastic. It is EPEAT Silver
registered, recyclable through HP Planet
Partners, and supports Forest First printing,where HP protects or restores forests in equalmeasure to every page printed.39

Through 2021, we manufactured over 5.4 billion
Original HP and Samsung cartridges using acumulative 134,000 tonnes of recycled plastic,
including from recycled HP Cartridges. Thishas kept 962 million Original HP Cartridges andan estimated 143 million apparel hangers and5.5 billion postconsumer plastic bottles out oflandfills, instead upcycling these materials forcontinued use. More than 85% of our Original
HP Ink Cartridges contain 4–75% postconsumer
recycled content, and 100% of Original HP Toner
Cartridges contain 1–75% postconsumer or40
post-industrial recycled content.

Products and solutions

Appendix

The OMEN by HP 25L Gaming Desktop
achieved EPEAT Gold, is ENERGYSTAR qualified, and contains 2%
postconsumer recycled content plastic.

• HP L700 and L800 Latex printers and the
new HP PageWide XL printer are made using
20–30% postconsumer recycled content
plastic. Each is also EPEAT registered and
ENERGY STAR qualified, and uses ink that is ULECOLOGO® certified—while the PageWide XL
ink also carries the Nordic Swan certification.
Metal
Metal is an increasing focus for HP, particularly as
more personal systems products transition awayfrom plastic and we expand our use of recycled
metal to more product lines such as someconsumer notebooks.
Metals make up a large portion of the materials
in personal systems products, so we work with
suppliers to source metals with a high proportionof recycled content for some personal systems
products (see boxes), including up to 75% recycledcontent aluminum and up to 90% recycled content
magnesium. These metals are more likely to berecyclable through existing infrastructure thanmaterials such as carbon fiber, and still meet thedemanding industrial design requirements of our
products. This decreases environmental impacts
associated with mining and producing virginmaterials, including energy use and associated
GHG emissions.
To further improve the impacts of metal, we arealso working to increase the use of postconsumer
recycled content and introduce the use ofrecycled steel.

RECYCLED METAL INPERSONAL SYSTEMSThe HP EliteBook x360 1030 G8 isdesigned and manufactured with75% recycled aluminum in its top coverand 90% recycled magnesium in its
bottom deck and cover.

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HP ECO-CARTON INK CARTRIDGE
As part of our continuing shift from plastic to alternative materials, our new HP Eco-Carton
Ink Cartridge for use with HP large format printers, such as the HP Latex 700/800 printerseries, contains recycled and certified fiber, as well as 45% postconsumer recycledcontent plastic from our closed-loop recycling process, beverage bottles, and UL-validated
OBP resins. With an additional 500ml carton to complement the existing 1 liter cartridge,
use of the Eco-Carton expanded in 2021 to new Latex 700/800 printers, PageWide XLprinters, and Z-series Pro printers.
Customers can recycle the outer carton locally and return the inner bag for free via HP
Planet Partners, where available for these products, which will avoid any materials goingto landfill.41 The HP Eco-Carton Ink Cartridge reduces plastic use per liter of ink by 80% anddecreases life cycle GHG emissions by 66% compared to a plastic ink cartridge, due tosavings associated with manufacturing and transport.42

Tackling ocean plastics
Since 2016, our ambitious program in Haiti has
helped to tackle the growing challenge of oceanbound plastics (OBP). In partnership with theFirst Mile Coalition and our supplier partners, wehave built a self-reliant OBP supply chain that
contributes to the circular economy and provides
income and education opportunities locally.
Our plastic washing line produces clean, highquality recycled plastic for use in HP products,
and has simplified our OBP supply chain in Haiti
by eliminating a washing step off the island. This
has increased the value of plastic collected andthe prices that collectors receive. In 2021, in

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products—equivalent to more than 102 million
16.9 ounce (500ml) bottles—preventing thismaterial from reaching waterways and oceans.
To drive change across and beyond our industry,
we collaborate with a range of initiatives andorganizations:• NextWave Plastics convenes leading technology
and consumer-focused companies to develop
the first global network of OBP supply chains.
In 2021, we collaborated on development of the
Plastics Framework for Socially Responsible
Ocean-Bound Plastic Supply Chains. This
reflects our commitment to collector-centered
OBP initiatives, codified in our UL OBP
certification, which requires us to document anddescribe how we work to mitigate risks present
in informal OBP collection infrastructure.

collaboration with Lavergne Haiti, we committed
additional funding to support a productivity pilot
designed to improve efficiency in collection,
logistics, and processing while increasingmaterial quality and average collector income.

• Ocean Heroes Network, co-founded by Captain
Planet Foundation and Lonely Whale, withsupport from HP, produces OH-WAKE, a newquarterly online magazine with information
to help readers build community, become
inspired, and learn how to apply their skills to afuture with clean seas.

During the year, we supported collectors throughthe political unrest caused by the assassinationof Haiti’s president in July and the devastating
impact of the earthquake in August, and the HP
Foundation donated over US$300,000 to WORK,UNICEF, and Direct Relief.

• The NGO WORK in Haiti provides on-site learning
centers for the children of parents who work on
recycling efforts. These centers are equippedwith the latest technology, including HP laptops
and printers using cartridges that include somecontent from waste plastic collected locally.

By using OBP in our products, we create
consistent demand for plastic collectors. Since
2016, we have used 1,298 tonnes of OBP in our• Ocean Plastics Leadership Network isa membership community dedicated toaddressing ocean plastic pollution. We joined
as founding members in 2020.

We use OBP in an increasing number of HP
products across our portfolio, and havelaunched more than 300 new products aroundthe world that contain small quantities of OBP
43
since 2017. Examples include:• Personal systems products such as the HP
Pavilion x360 15 Convertible PC (5% OBP in
the speaker enclosure) and the HP Z1 Entry
Tower G8 (5% OBP in the speaker enclosureand bezel).
• The new Z series, launched in 2021, is thefirst full series of HP displays to contain OBP,
including in large parts such as the stand (5%)
and rear cover (5%).
• HP Presence is the world’s first conferencing
solution made with OBP. HP Presence meetingroom solutions contain 5% OBP in the speakerenclosure.
• Exclusively from HP, many Original HP
integrated printhead ink cartridges contain
44
OBP (minimum of 5%), validated by UL.

• Project STOP collaborates with governments
and communities in Southeast Asia to create
effective waste management systems thateliminate plastics leakage into the ocean, andprovides replicable solutions. As a technicalpartner, we support the organization’s work tocreate a circular waste management system in
East Java, Indonesia.

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Integrity and human rights• HP joined the Trash Free Seas Alliance®,
launched in 2012 by Ocean Conservancy,
which develops innovative and pragmatic
solutions to remove marine debris and plastics
from oceans.

Renewable materials
HP focuses on sourcing renewable45 materials
that are responsibly managed in order toprotect ecosystems and resources for future
generations. We strive to ensure that ourpaper and fiber-based packaging are derived
from recycled or certified content, and we areworking to eliminate the use of single-use plastic
packaging by shifting to fiber-based packaging.
To continue expanding our use of renewablematerials we are exploring the feasibility of using
more biobased plastics in our hardware products.
Paper and forestry products
Paper is integral to the printing process, so
healthy, resilient forests are essential to the
future of HP’s business. Our forest-positive vision
for printing focuses on creating enduring positivechange for forest environments.
Through the design of our printers and software—
including defaulting many print fleets to doublesided printing and reducing paper waste throughHP Managed Print Services—we help customers
print more responsibly.
HP’s Sustainable Paper and Wood Policy was thefirst forestry policy published by an IT company.
We require our suppliers and licensees to follow

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this policy for the paper, packaging, and woodincorporated into HP products that they provide.
We require that all HP brand paper, paper-based
packaging, and wood in products is derived fromrecycled or certified sources. We continue to give
preference to Forest Stewardship Council® (FSC)certified fiber where available. Programme for
the Endorsement of Forest Certification (PEFC™)
certification or relevant national certification
schemes can also be used if they comply with our
Sustainable Paper and Wood Policy.
We work with World Wildlife Fund’s (WWF) Forests
Forward program, FSC, and our suppliers tocontinually improve our programs related tothe sourcing of virgin fiber and to increase theamount of certified fiber in our products and

HP Indigo and HP PageWide Press printers
are complemented by recently updated media
locators for customers that provide lists ofmedia confirmed to be compatible with theseproducts. These lists include designations formedia that have FSC certification and otherenvironmentally preferable attributes.

HP ColorPRO and ColorLok® technologies help
us raise standards across the paper industry,by requiring stringent sustainability standards
from paper producers who license thesetechnologies from us. Learn more.

Operations

Products and solutions

Appendix

packaging. We analyze our supply chain tounderstand areas of specific risk (due to weakregulation or ecosystem vulnerability) andcreate tailored strategies as needed. HP reports
progress annually to WWF’s Forests Forward and
CDP’s forests program.
HP brand paper sold during 2021 represented
0.5% of our carbon footprint. HP is taking steps tomake paper use in printing more efficient, throughproduct design features such as pull printing
and automatic two-sided printing. In addition, ourHP+, carbon neutral HP Managed Print Services,and sustainable forestry initiatives help toreduce and offset emissions associated withprinters, Original HP supplies, and paper due toraw material extraction (including forest impact),
manufacturing, transportation, and use.
Since 2016, HP brand paper has been derived fromrecycled or certified sources, and since 2020 thishas also been the case for paper-based packaging
for home and office printers and supplies, PCs, anddisplays.46 By sourcing recycled or certified fiber,
HP has established processes to guard against
potential deforestation in our supply chain. In 2021,
the amount of FSC-certified fiber in HP brand
paper continued to exceed 55% by weight. For
packaging, we have implemented a conformanceassurance program for our suppliers to maintainthis accomplishment in the future.
In 2021, we also announced a goal to counteract
deforestation for non-HP paper used in HP
products and print services by 2030.47 This ispart of our plan to scale up investment in forest
restoration, protection, and other initiatives

HP paper impacts, 2021
tonnesHP printer and copier paper sold

193,900

Paper-based packaging for home and officeprinters and supplies, PCs, and displays*

139,900* Packaging is the box that comes with the product and all

paper-based materials inside the box. Packaging for commercial,industrial, and 3D products, scanners, personal systems
accessories, and spare parts is not included.

HP brand paper and packaging
fiber sourcing, 2021*
tonnesCertified fiber

227,800

Recycled fiber

105,700* All HP brand paper is derived from certified sources; paper-based

packaging for PCs, displays, home and office print, and supplies
is reported by suppliers as recycled or certified, with a minimumof 97% by volume verified by HP. Packaging is the box that comeswith the product and all paper-based materials inside the box.
Packaging for commercial, industrial, and 3D products, scanners,
personal systems accessories, and spare parts is not included.

under the HP Sustainable Forests Collaborative.
HP’s aggressive goals not only focus on HP
brand paper and packaging, but also address
deforestation that goes beyond its own fiber
sourcing to include the paper used in its printing
products and services.

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Other materials
We continue to explore the use of other renewablematerials. For example, we are evaluating thesustainability attributes of plastics made frombiobased feedstocks rather than fossil fuels andhave created criteria to guide the productdevelopment teams as they choose materials for
new products. Every bioplastic feedstock must be
individually evaluated using LCAs to fully
understand its environmental and social impacts
and confirm that it is less impactful than thematerial it would replace. Bioplastic feedstocks
considered for use in products must be legal,
renewable, and sustainably grown without
impacting regional food security, land use
practices, or critical ecosystems—as verified
through a credible crop management certification
standard. Also, the use of bioplastic feedstocks
must not impact the recyclability of the plastic
resins, so they can continue to cycle throughthe economy.

The HP Spectre x360 14 has the world’s
first keyboard mechanism incorporating
agricultural waste feedstock.48 During2021, we launched the Spectre x360 16,
which also has a keyboard mechanism
incorporating agricultural waste feedstock.49

Packaging innovation
Our sustainable packaging strategy has threefocus areas, aiming to enhance customer

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experience while driving progress toward a
circular and net zero carbon economy:• Eliminate unnecessary packaging material,
space, and hard-to-recycle materials such as
plastic foam.
• Innovate packaging designs to use materials
with lower environmental impact, such assustainable fiber and recycled plastics.
• Prioritize high recycled content and easily
recyclable materials that can readily circulate
through the economy.
Watch a video to learn how HP is tackling theplastic packaging challenge, and learn about ourwork to sustainably source renewable materials
and counteract deforestation.
To address packaging at end-of-life, we offer takeback services and regularly update the Recycle
your HP packaging guide to help consumers avoid
sending packaging materials to landfill.

2025 GOAL
Eliminate 75% of single-use plastic packaging
50
by 2025, compared to 2018

PROGRESS IN 2021

44%

reduction, from an average of 221 grams/unit
in 2018 to 124 grams/unit in 2021

Operations

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Appendix

Key initiatives in 2021
The following is a selection of the many packaging
innovation projects at HP designed to advancethe circular economy. In 2021, we completed morethan 30 new packaging innovation projects that
reduced our environmental impact.
Eliminate
HP is shifting away from plastic, foam, and otherhard-to-recycle materials, which have been
traditionally used in packaging for most personal
systems and printing products. For example:• Personal systems: In 2021, we shipped
almost 65 million units of personal systems
products in molded fiber or hybrid foam/fiber
packaging, representing about 74% of units
shipped during the year and more than double
the number shipped in fiber packaging in 2020.
This included 1.8 million units transitioned fromfoam packaging during the year, eliminating
407 tonnes of hard-to-recycle expanded
plastic foam.
• Printing: In 2021, we eliminated over 300 tonnesof hard-to-recycle expanded plastic foam fromthe packaging of more than 5 million printerunits (see Circulate for more detail).
Innovate
We continue to improve the tooling design andfabrication process in the molded fiber industry
with our 3D printing technology, and in 2021, we
shipped more than 150,000 HP product units withcushions made using this proprietary technology.
See a video about the HP Molded Fiber Advanced
Tooling Solution.

• Packaging: We developed a paper wrap for
notebooks that protects the device exterior
and replaces the traditional plastic bag. In 2021,
we launched one platform with paper wrap
packaging, and we plan to launch more in 2022.
• Warehouse emissions: At selected HP
ink supplies warehouses, we switchedfrom traditional softwood pallets to pallets
constructed with laminated veneer lumber,
reducing carbon footprint per pallet.
• Bulk shipping: By shipping more than 56,000
notebooks, over 184,000 desktop PCs, andabout 1,300 workstations in bulk (where several
products share one package), HP reduced
packaging materials by 815 tonnes in 2021, while
also decreasing GHG emissions associatedwith packaging and transportation.
CirculateHP’s efforts to eliminate single-use plastic
packaging help to advance the circular economy.
We continue to roll out easily recyclable, fiberbased packaging cushions created from recycledcontent. In 2021, we used approximately 19,000
tonnes of fiber-based packaging cushions, which

To enable innovative packaging for others,
HP provides compostability certificates forfiber-based packaging printed with HP C500,
HP PageWide Press, and HP Indigo industrial
graphics printers. These certificates confirm
that the ink used by the printers will notcompromise customers’ ability to compost
packaging after use.

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typically contain 100% recycled content, to ship
HP notebook, desktop, and display units. This
included 70 tonnes of fiber-based packaging fromnew projects launched in 2021.
We shipped 2.7 million A3 toner supplies in fiberbased packaging in 2021. During the year, we alsotransitioned more than 5 million printers to fiberbased packaging, including the HP DeskJet 1100,
2100, 2200, 2300, and 3700 series printers, using
about 1,000 tonnes of recycled content fiber.
We also continued to use recycled material for
pallets. In 2021, we used 97,000 pallets madefrom 50 tonnes of straw from China that mightotherwise have been burned as agricultural
waste. HP continued its recycled pallet programin North America, using 479,000 recycled pallets
during 2021.
Learn how we gain more value from materials
through our product repair, reuse, andrecycling programs.
Learn about our approach to responsible
minerals sourcing, which helps ensure there
is no connection between the materials usedin HP products and armed violence or humanrights abuses.

Forest positive
The HP Sustainable Forests Collaborative,
launched in 2019, is driving progress toward
our 2030 goal to counteract deforestation for

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non-HP paper used in our printing products andprint services. This commitment builds upon our
ambition for HP Consumer Printing worldwide to
be forest positive by 2025.51 The Collaborative’s
objectives are to:• Responsibly source HP branded paper andpackaging (see Renewable materials).
• Restore, protect, and responsibly
manage forests.
• Develop science-based targets for forests(see callout at right).

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Over the past two years, with WWF and regional stakeholders, HP helped to develop two
pilot projects for science-based targets (SBTs) in Brazil’s Atlantic Forest. These pilots
supported continued development of the first standardized, place-based methodology for
setting relevant targets for forest restoration. The findings highlighted the feasibility andimportance of setting these targets within a regionalized context, and with considerationfor existing regional and global thresholds. HP is the first company to pilot SBTs forforests using a new WWF methodology to estimate printing’s impact on forests. Models
developed with HP funding will also help identify regions for forest conservation and moreaccurately estimate the carbon and nature benefits of forest protection, management,
and restoration actions.

• Create print technologies for efficientpaper consumption.
• Influence industry partners to inspire forestpositive action.
In October 2021, WWF announced its largest U.S.
corporate partnership to date, as HP pledged
US$80 million to support WWF to help address
the potential impacts on forests from paper
used in printing with HP printers. Starting in early
2022, the initiative will focus on approximately
950,000 acres (about 380,000 hectares) of forest
landscapes, including working with communities,
NGOs, and local academics to help protect,
restore, and improve forest management.
As part of this collaboration, WWF has joined
HP’s Sustainable Forests Collaborative in anadvisory role.

2030 GOALCounteract deforestation for non-HP paper used
52
in our products and print services by 2030.
Continue to source only sustainable fiber for all
HP brand paper and paper-based packaging
for home and office printers and supplies, PCs,
53
and displays.

PROGRESS IN 2021
During the year, we addressed 23% of our total
fiber footprint for paper used in our products
and print services. Our programs counteracted
deforestation for non-HP paper representing
54
19% of this footprint. Since 2020, all HP brand
paper and paper-based packaging for home andoffice printers and supplies, PCs, and displays
have been derived from recycled or certified
55
sources. During 2021, these equaled 4% of
this footprint.

HP Forest Positive program
2021**
Hectares responsibly managed*

14,270150

Hectares restored** See HP Forest positive accounting manual for details about ourprogram, methodology, and definitions.
** This data is based on the period October 1, 2020—

September 30, 2021.

The HP Sustainable Forests Collaborative
partners include Domtar, New Leaf Paper,
Chenming Paper, Crown Van Gelder, Sylvamo,
Mondi, Felix Schoeller, Lenzing Papier, Boise Paper,and Andhra Paper. Environmental NGOs ArborDay Foundation and WWF play an advisory role.

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In 2021, progress included:• Brazil (Atlantic Forest): We funded restorationof 150 hectares of forest in partnership withWWF and in coordination with local NGOs andgovernment institutions (see table on previouspage). This effort supports biodiversity
corridors and water provision in the Upper
Paraná, Serra do Mar, and Mogi Guaçu/
Mantiqueira regions.
• China: In 2021, 14,270 hectares of forest wereplaced under FSC certification (see table onprevious page). With HP funding, WWF has
begun on-the-ground activities toward restoring
25 hectares of wild elephant habitat in Yunnan.
HP funded research to draft the Operational
Management Manual for Biodiversity ofPlanted Forest. The manual will be developed
through case studies, field training, and forest
pilot planning to address challenges in selectforest farms.
• Arbor Day Foundation and Eden
Reforestation Project: Through these
initiatives, we planted nearly 1.1 million trees,
contributing to the World Economic Forum’s
1t.org initiative—a global movement to conserve,
restore, and grow 1 trillion trees by 2030.
• Conservation International: We continued tosupport Conservation International initiatives
focused on local farming communities andforest protection. In 2021, the partnership
broadened beyond Brazil to include areas in
Colombia, Peru, and Ecuador.

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HP is the founding sponsor of the FSC One Simple
Action digital marketplace, launched in 2021,
which helps consumers in North America
understand why FSC matters, and find products
to buy if they want to be part of the solution forforests. We believe that FSC certification is themost rigorous standard 56 available in themarketplace, designed to ensure that criticalforest ecosystems—and the wildlife and workers
that depend upon them—are protected.

Designed with sustainability in mind,
the HP ENVY Inspire is our newest
home printing solution with the HP
Forest First57 feature: for every page
printed with HP+, HP protects or
restores forests in equal measure.58
Through this technology we’re bringing
our customers enhanced printing
experiences from home. The ENERGYSTAR® qualified 7200e and 7900e series
printers have supplies that contain 74%
recycled plastic, including ocean-boundplastic content.

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Appendix

Product responsibility
We are committed to the safety, security, andprivacy of our customers when they use HP
products. The company maintains high standards
in these areas and continues to innovate acrossits portfolio.

Product safety
HP is committed to providing products that aresafe for their intended use and that comply withthe applicable government regulations of thecountries where we market those products. All HP
branded electrical products undergo evaluations
and testing to ensure that they meet HP safety
standards. This is consistent with HP’s Safe &Legal Product requirements, which outline relevantinternal and international safety standard
requirements (e.g., the Safety Standard UL/EN/
IEC 62368-1). We work to identify opportunities forongoing improvement in this area.
We share extensive product safety information
online to support customers’ informed purchasing
decisions. View Declarations of Conformity
for European Union requirements. Contact HP
Sustainability and Compliance Center regarding
declarations for other countries.
Safety data sheets are available for HP
formulated products, including inks, toners,
batteries, and 3D printing materials and fusing

and detailing agents. The information includes
physical, chemical, and toxicological properties,
regulatory details, and recommendations for safe
handling. Many HP products also qualify for eco
labels and other certifications that cover healthand safety as well as environmental aspects.

Home and office printing solutions
Indoor air quality
HP voluntarily designs and tests its printing
systems1 to prevent emissions that exceed eco
label guidelines and document that its printing
systems are compliant with Blue Angel and
EPEAT® indoor air quality (IAQ) criteria. Original HP
Toner and Ink Cartridges are designed and tested
with health in mind.
In 2021 and 2022, HP commissioned Fraunhofer
Institute WKI to perform studies that tested theemission rates of volatile organic compounds
and ultrafine particles of different toner cartridge
brands used in popular HP laser printers. WKI’s
tests on brands most commonly available in the
North America, Latin America, and Europe, Middle
East, and Africa regions found that 95% of the nonHP cartridges tested failed to meet Blue Angelemission criteria.2 WKI’s tests on brands mostcommonly available in Asia Pacific and Japan
found that 93% of the non-HP toner cartridges
tested exceeded Blue Angel emission limits.3

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Total volatile organic compounds emissions from non-HP cartridges tested*

Total volatile organic compounds emissions %above or below the Blue Angel limit

400%
350%
300%
250%
200%
150%
100%

0
Non-HP brands tested* Results from two WKI studies: 2022 WKI Emissions Testing study, commissioned by HP, in compliance with Blue Angel protocol DE-UZ

219: 22 non-HP (17 imitation and five remanufactured) toner cartridge brands compatible with HP Color LaserJet Enterprise M553X
and HP LaserJet M404dn purchased in the North America, Latin America, and Europe, Middle East, and Africa regions. See HP.com/go/
IAQnonhpWKI2022. March 2021 WKI Blue Angel Indoor Air Quality study, commissioned by HP, in compliance with DE-UZ 205: 12 imitationand three remanufactured toner cartridge brands compatible with HP LaserJet Pro M402dne and M403d (26A, 28A) purchased in Australia,
China, Korea, Malaysia, Singapore, and Thailand. See HP.com/go/IAQnonhpAPJ2021.

In December 2021, HP won an Outstanding Case
Study award from the Sustainable Purchasing
Leadership Council for a study that provides
information about the importance of considering
IAQ in printing-system purchasing decisions.

Large format printing
For our textile printing solutions, which include
HP Stitch printers, HP conducts a hazard andregulatory assessment for each substance in

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Appendix

applications involving toys. 4 Test results for
specific HP inks can be made available tocustomers upon request. For these assessments,
we typically consider general chemical regulatorycompliance criteria and material-specificrequirements for ink formulations, with anemphasis on standards relating to paper andprinting on books and puzzles.

HP PA 11, HP PA 12, HP PA 12 GB, HP CB PA 12,
HP PP enabled by BASF, and HP TPA enabled
by Evonik, as well as the corresponding HP 3D
600/700/710 and HP 3D 710 R Fusing and Detailing
Agents, have been tested for problematicheavy metals, phthalates, BPA, and migration ofcertain components.

See Product certifications and other information.

Product security and privacy

Industrial graphics

Cybersecurity is an increasing concern for ourcustomers worldwide. We continually work toenhance HP products, solutions, and services
to offer industry-leading security and resiliency
capabilities, and seek to address and anticipate
an ever-evolving cyber-threat landscape.

Food contact material compliance

50%

-50%

Operations

the ink formulation to determine its suitability
for the application. We also obtain the ECOPASSPORT by OEKO-TEX®, an independent
safety certification for chemicals and colorants
used in the manufacturing of textiles, which
supports customers who wish to obtain the
OEKO-TEX STANDARD 100 certification for their
textile products.
Some HP inks are assessed to provide
information about suitability for printing

We incorporate relevant food contact material
regulations, industry guidance, and brandrequirements into our formulation qualification
process to support a variety of food packaging
printing solutions offered by our Indigo, PageWide
Industrial, and Specialty Printing Systems
technologies. Whenever possible, HP strives toformulate with chemicals previously evaluatedand deemed suitable for use in food packaging
printing applications.

3D printing
For our 3D printing solutions, we conduct a hazard
and regulatory assessment for each substancein the fusing and detailing agent formulations
to determine suitability for applications such as
toys, medical devices, and cosmetics packaging.
To ensure we meet customers’ sustainability
requirements, we also review formulations
against restricted substances lists as requiredby individual customers. HP 3D printing materials

HP follows security-by-design and privacy-bydesign principles, including Zero Trust principles,in the development of our products, from design
through manufacturing, renewal/reuse, andrecycling. We build protection, detection, andrecovery capabilities into the devices, not justin software, providing customers separate,
auditable security mechanisms to help manage
and recover from security risks. We designbusiness PCs and printers with future threats in
mind, with built-in hardware-enforced security andresiliency capabilities that integrate seamlessly
with an organization’s broader infrastructure.
Aiming to deliver the most secure devices, and theservices and solutions to help our customers use
endpoint infrastructures safely and confidently, isthe foundation of our strategy.

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HP’s leadership team oversees our portfolio-wide
approach to security and provides the resources
needed to support HP’s continued leadership. Our
Security Advisory Board, consisting of several
HP leaders as well as external advisors withbroad backgrounds in offensive and defensive
security, advises us on the ever-changing threat
landscape, augmenting our work in HP R&D and
HP Labs research activities.
We continually conduct threat analysis on
emerging attack vectors, which in turn helps
guide product security development efforts. We
employ cybersecurity specialists and conduct
cybersecurity architecture reviews, penetration
testing, code reviews, and automated code
scanning using industry-leading tools. Whenissues arise, we take appropriate actions toremediate reported security vulnerabilities.
In 2018, we adopted the industry best practice
Coordinated Vulnerability Disclosure approach,which describes how we work with partners,
industry, and the security community to address
vulnerabilities. When notified about a suspectedvulnerability, we investigate thoroughly and,if confirmed, work with the submitter on
remediation and a coordinated public releaseof information.
The HP supply chain security group works to ensurethat our products can resist attacks throughout the
supply chain life cycle, from component sourcing
and manufacturing to transportation, service,and take-back. Our HP Product Cybersecurity
Standard for Suppliers, enforced through periodic
audits, contractually holds relevant suppliers to

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requirements that mitigate the risks ofcounterfeits, malware, and tampering.

Personal systems
HP produces the world’s most secure PCs
and workstations.5 The HP Endpoint Security
Controller is our foundation for hardware-based
security, and has been certified by a third-party
lab. It establishes a hardware root of trust, and isphysically isolated from the machine’s CPU andoperating system, providing resiliency to the PC.
HP Wolf Pro Security helps small to mid-sizedbusinesses with a simple solution that delivers
maximum security coverage without increasing
IT’s workload or disrupting employee productivity.
HP Sure Click Enterprise goes beyond NextGeneration Antivirus and Endpoint Detection andResponse with hardware-enforced isolation andcontainment, and provides detailed, real-timethreat intelligence to security teams.
HP’s Threat Research experts provide breaking
news on malware, including indicators ofcompromise and suggestions on how to defend
against threats.
Learn more about our personal systems
security solutions and HP End-of-Use Services,
including Device Recovery, Sanitization, andRecycling Services.

Printers
HP offers the world’s most secure printers,6 andour FutureSmart printers meet and exceed the

Operations

Products and solutions

Appendix

NIST Platform Firmware Resiliency Guidelines.
HP FutureSmart printers automatically selfheal and recover from attacks, and provide thefollowing award-winning features:• HP Sure Start maintains BIOS integrity.
• Whitelisting ensures both HP and HPapproved partner firmware is digitally signed
and validated.
• Run-time intrusion detection monitors memory
for unusual activity.
• HP Connection Inspector monitors outboundprinter network connections.
Through our industry-first printer Bug Bounty
program, we offer rewards for highly trained,
geographically diverse ethical hackers who
expose flaws in our print technology. The program
leverages deep, hard-to-find technical skills to findobscure, previously unidentified vulnerabilities inour devices and ink/toner cartridges before they
are released to market.
HP Security Manager is the industry’s only
comprehensive policy-based printer security
compliance tool. It is used to assess and remediate
configuration settings across HP printer fleets.
HP Print Security Services combines credentialed
security experts and trained print specialists toassess customers’ unique print environments,
address compliance requirements, develop andimplement plans, provide ongoing management,
and proactively identify gaps in defenses.

Social impact
Digital equity is the path for everyone, everywhere
to have equal access to education, healthcare,and economic opportunity. HP’s commitment tocreating positive, lasting change for communities
around the world extends to how we design anddeploy products, solutions, and services.
HP’s portfolio of education products,
partnerships, and programs is enabling better
learning outcomes and accelerating digital
equity1 for millions of people worldwide, while ourstrong focus on inclusive design aims to ensurethat everyone benefits from our technology. Our
healthcare products are designed to streamline
patient care, optimize clinical workflows, anddeliver customized solutions. Many programs
described throughout this report also contribute2030 GOAL
2

Accelerate digital equity for 150 million people
by 2030 (beginning in 2021)

PROGRESS THROUGH 2021
Accelerated digital equity for

4.3 MILLION
peopleLearn more about security solutions.

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to economic opportunity, such as our supplier
diversity efforts, HP LIFE, our ocean-bound plastic
work in Haiti, and our supply chain capabilitybuilding initiatives.
We prioritize initiatives that support those most
likely to experience the digital divide: women andgirls, people with disabilities, communities of colorand marginalized groups, and educators andhealthcare practitioners.

Education
Education is a fundamental human right andfoundational to sustainable development.
Technology can be a great equalizer by bringing
quality digital learning to people where they live,
which is vital in a rapidly changing world of workthat calls for flexibility, intercultural connection,
24/7 collaboration, and lifelong learning. For
people everywhere, especially underserved
groups, equitable access to opportunity andoutcome-based learning experiences are key tobuilding skills for work and participation in society.

Women and girls
More than 130 million girls around the world lackaccess to education, and women account for
two-thirds of the 750 million adults without basic
literacy skills. Through our partnership with Girl
Rising, from 2019 to 2022 we aim to equip up to
10 million students and teachers in India, Nigeria,
and the United States with a new inclusive
curriculum and technology solutions. In 2021, wereached nearly 2 million people, including more

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2025 GOAL
3

Enable better learning outcomes for 100 million
people by 2025, since the beginning of 2015

PROGRESS THROUGH 2021

74.3 MILLION

students and adult learners have benefited fromHP’s education programs and solutions, which
advance quality learning and digital literacy
and enable better learning outcomes, since thebeginning of 2015 (including 24 million in 2021)

than 1 million through Girl Rising’s partnershipin India with NGO Slam Out Loud, which uses
the arts to build skills such as communication,
critical thinking, and empathy in children fromdisadvantaged communities.
In support of digital equity, we collaborate with MIT
Solve, an initiative of the Massachusetts Instituteof Technology (MIT) that aims to solve world
challenges. In 2021, we launched the “Girls Save
the World” prize for the Solv[ED] Youth Innovation
Challenge, asking girls aged 13–18 to submit ideas
to address local environmental issues, such as
water pollution, air quality, and deforestation,offering the chance to win HP technology packages
and funding from a US$50,000 prize pool.
HP is also collaborating with UN Women toadvance digital education and entrepreneurshipfor women and girls. In Mexico, we partnered

Products and solutions

Appendixwith UN Women, the BHP Foundation, and Intel tolaunch five HP LIFE Centers during 2021 as partof UN Women’s Second Chance Education and
Vocational Learning (SCE) program. This expandedon the three Centers opened the prior year.

People with disabilities
Inclusive technology is a vital tool for achieving
digital equity. As well as designing moreaccessible products, we engage in projects thatcreate learning environments where everyone
can thrive.

In 2021, HP Indigo in Brazil empowered
Hershey to celebrate International Women’s
Day: #HerShe for the second consecutive
year. #HerShe focuses on “Making Invisible
Women Visible” and helping women’s voices
be heard by turning Hershey’s iconic chocolate
bar wrappers into powerful showcases forfemale artists. HP, working with BETC Havas
and Hershey in Brazil, co-created dozens of
women’s influencer stories that are celebrated
on each wrapper. Using augmented reality,
users scan each bar to access the stories
and feel inspired to make their voices heard. A
total of 320,000 chocolate bars were printed
and distributed in supermarkets, generating
1.3 billion impressions and achieving more than
30% organic growth in the social network ofeach influencer. This marketing campaign wasdeveloped by HP’s Brands Innovation teamusing the company’s exclusive personalization
framework, and printed on an HP Indigo 25kpress. Learn more.

Through an inclusive education partnership with
Governor Morehead School in Raleigh, North
Carolina, United States, HP provided technology“bundles” and ongoing training for teachersand staff. The bundles, which included laptops
and docking stations, large monitors, external
keyboards, and noise-canceling headphones,
support learning at home and on campus at the
HP Computer Learning Lab and empower visually
impaired students to continue developing critical
digital skills.
We continue to support the nonprofit Don’t HideIt, Flaunt It (DHIFI), which works to empowerchildren to accept differences and their uniquecharacteristics. In 2021, HP employees and theirchildren had the opportunity to judge essay
submissions to DHIFI’s Kids Flaunt contest. The
contest was open to children across the UnitedStates, and we provided laptops, printers, andpower banks as prizes for winning entrants.

Historically excluded andmarginalized communities
We aim to advance diversity, equity, and inclusion
at HP and beyond. HP has set numerous goals
in this area, including to complete STEM pilots intarget communities with channel partners andsuppliers. In support of this, we worked with MIT
Solve in 2021 to launch the first U.S. Challenge on
Antiracist Technology, with funding available for
exceptional tech-based social entrepreneurs.
This included the HP Prize for Accelerating Digital
Equity, a US$100,000 grant to advance inclusion,
digital literacy, and economic opportunities incommunities around the world.
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Nonprofit NABU works to improve childhoodliteracy and confidence in marginalized
communities by publishing books in children’s
native languages. HP is partnering with NABU, aspart of the Digital Equity Accelerator (launched inearly 2022), to establish the HP Creative Lab at theKigali Public Library in Rwanda to train more than
200 African authors and illustrators to publish
hundreds of books for children each year. In 2021,
we produced two books with NABU, one of which
was also in collaboration with Girl Rising.
In December 2020, we began five HP Literacy
Attainment Coach pilot programs to drive digital
equity by increasing literacy levels among youth
and adults. With support from local government
and NGO partners, the six-to-nine-month pilots
launched in Ghana, Kenya, Nigeria, Rwanda,
and The Gambia. Participating schools receive
professional development, ongoing diagnostic
assessments, targeted instruction, and teaching
and learning resources.
Communities in remote areas are particularly
likely to experience a digital divide, necessitating
tailored responses. In collaboration with theIndian government’s Digital India initiative andother private sector partners, the HP Worldon Wheels (WOW) program brings internetenabled, solar-powered mobile learning labs toremote areas of India. Supporting digital literacy,
education, entrepreneurship, and citizen services,
the initiative works with people in rural and semi-

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rural communities. Each 20-seat WOW vehicle
is equipped with HP computing and printing
technology, as well as software and e-learning
tools. In 2021, 43 WOW mobile learning labs
directly benefited approximately 350,000 peoplein villages throughout the country.4
Another way we help connect people withtechnology is through the HP Common Service
Lab, which integrates e-education, e-health, ande-citizen services into a standard 40-foot ISO
shipping container. This turnkey solution can
provide services in hard-to-reach locations withlimited or no infrastructure support. Learn more.

Educators
Enabling digital equity around the world depends
on empowering educators. HP’s initiatives andpartnerships are helping to create the conditions
needed for learners to thrive.
• HP Innovation and Digital Education Academy(IDEA): Launched in late 2020, HP IDEA is
a network of innovative teachers who areusing technology to deliver powerful learning
outcomes. Through December 2021, HP IDEA
positively impacted approximately 500,000
students in about 400 schools worldwide.
• Empowering Indonesian educators: In
partnership with Indonesia’s Ministry of
Education and Culture (MOEC), HP created the
Semangat Guru learning program to upskill
Indonesian teachers and education personnel,
helping them adapt to digital transformation.

Products and solutions

Appendix

In 2021, more than 100,000 teachers attended
a set of six webinars, with recordings and selfpaced learning made accessible to 300,000
teachers associated with the MOEC Learning
Management System.
• Digital Schools Awards: This HP-led initiative
cultivates and recognizes use of technologythat supports improvements in teaching,learning, and assessment, including blended
learning that helps teachers educate remotely.
An estimated 185,000 students benefited in
2021, in Ireland, Lithuania, Northern Ireland,
Scotland, Serbia, and Slovenia.
• Mentor a Teacher Program: In partnershipwith Girl Rising, HP’s Mentor a Teacher
Program (HP MAT) is collaborating with 1 Million
Teachers in Nigeria to empower teachers to
support girls and advance their right to quality
education by providing skills, resources, andmentors. The HP MAT Program is based on fourpillars: gender equity, relationships and digital
inclusion, leadership development, and thesuccess mindset. During 2021, it matched morethan 90 HP mentors from Canada, Nigeria,
South Africa, and the United States witheducators on a 1:1 basis.

HP shipped approximately 15.6 million PCs toschools in 2021.

Industry solutions
HP’s education programs build on the strength of
our innovation to deliver cutting-edge computing
and digital printing solutions and outcome-basedlearning experiences that support remotelearning and help people thrive in a rapidly
evolving digital world.
Campus of the Future
HP’s Campus of the Future framework createsvibrant environments for teaching, learning,
research, and collaboration. HP and EDUCAUSE
are collaborating with more than two dozen
colleges and universities, ranging from elite
R1 research institutions to technical colleges
and historically Black colleges and universities(HBCUs), providing cutting-edge technologies
alongside financial and technical support.
These collaborations are exploring esports, 3D
printing, extended reality (XR), data science, andmachine learning to identify the technologies
with the greatest potential for teaching, learning,
and research. More than 30 collaboratorsform the EDUCAUSE/HP XR Community Group,
which gathers monthly to share learnings,
reflect on challenges, and discuss successesof the adoption of XR in higher education. In
collaboration with HP’s HBCU Technology
Conference, EDUCAUSE also examined thenuances of digital transformation at minorityserving institutions.
For example, EDUCAUSE investigated the benefits
esports programs provide higher education
institutions, which include student recruitment

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and retention, workforce skills development, andfostering inclusive engagement among students.
EDUCAUSE also studied the outlook, and the
obstacles and the catalysts, of XR adoption inhigher education.
See the following reports:• Expanding Esports in Higher Ed: Benefits andGuidance for New Esports Programs• QuickPoll Results: XR Technology• Digital Transformation at Minority
Serving Institutions
HBCU Technology Conference
In September 2021, HP hosted the inauguralannual HBCU Technology Conference, providing

To help meet the demand fortechnology in educational settings,
we are providing HP Modular Tech
Hubs to schools in Southeast Asia,
enabling students to use HP PCs tolearn coding and Microsoft Office skills.
The program also includes training tosupport teachers to improve learning
outcomes through technology. As of
December 2021, HP had launched fivehubs in Indonesia, two in Vietnam, andone in Malaysia, and reached more than
15,000 students.

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HBCUs with valuable information about digitaltransformation, as well as opportunities to share
IT best practices and discuss industry insights.
See Diversity, equity, and inclusion.
HP Innovation Garage
The HP Innovation Garage, launched in 2020 incollaboration with Intel, is the largest technology
start-up campus in the Middle East and North
Africa region. Based at the Dubai Technology
Entrepreneur Campus, the lab helps young
people develop transferable skills in technology,
design, and prototyping, and explore career
paths through Entrepreneur, VR, and STEAM(science, technology, engineering, arts, and math)and Robotics learning zones. In 2021, around
40,000 educators, students, and other interested
customers attended workshops and webinars
hosted by the HP Innovation Garage. See the360-degree Virtual Tour.
HP Grants Support Program
In 2021, the HP Grants Support Program provided
educational institutions and nonprofits with freeaccess to quality grants research and consulting,in collaboration with Grants Office LLC and withfunding support from AMD, Intel, and Microsoft.
During the year, 96 primarily education-focusedorganizations, including libraries, K-12 school
districts, community colleges, and elite research
institutions, used the program’s services to pursue
more than US$7.6 million in STEM-related andother grants to improve student outcomes andhelp close the digital divide. About US$500,000 in
grants was awarded in 2021.

Products and solutions

Appendix

Healthcare
Across our portfolio, from PC and printing
solutions to personalized 3D-printed prosthetics,
HP innovations focus on meeting specificchallenges in the healthcare sector. Our solutions
are designed to help clinicians improve patient
experiences, boost efficiency, and increase
access for underserved populations.
We help customers in all industries keep hightouch, collaborative, and public-facing technology
clean, and support employee wellbeing byoffering a broad range of sanitizable devices.
From Elite PCs to Z by HP, and from displays toselect accessories, these devices can be wiped
down with many common disinfectant wipes.5 For
example, select HP EliteBooks, ZBooks, and thinclients support easy, repeatable sanitization 6 (upto 10,000 times) with select germicidal wipes on
the entire device.
HP Healthcare Print Solutions address pressing
issues facing the healthcare industry, including
patient wellbeing and safety, care coordination,
mobility, privacy, and security. The portfolio offers
Basic Print Cloud Services delivered through HP
Print Security Advisory Services and HP Security
Manager,7 providing patient data protection
to all HP devices, with the added protection of
PrintSecure on Zebra wristband printers.
Learn more.

Specialty Print &Technology Solutions
Pharmaceutical companies, drug manufacturers,
hospitals, medical laboratories, and pharmacies
need a wide variety of high-quality variabledata coding and marking print solutions andcolor labels. HP Thermal Inkjet systems enablehuman- and machine-readable codes and marks
to be printed directly on packages, helping toeliminate stock label waste and enhancing
product identification and security. For example,
personalized color-printed labels for medicine
bottles give patients more information, such as aphotograph of the medicine.
The HP D300e Digital Dispenser, a bioprinterplatform, accelerates drug research and otherlaboratory applications by automating serial
dilutions. This family of products enables

The HP Common Service Lab (CSL) initiative isdesigned to provide healthcare, education, andother citizen services to hard-to-reach locationsin India. Housed in solar-powered shipping
containers, CSL containers are accompanied by ageneral healthcare practitioner, enabling a rangeof healthcare services to be provided directly,
such as general assessment and diagnosis, eyetests, and COVID-19 vaccinations. If a case iscomplicated, specialists can be contacted
virtually via video using CSL’s telemedicine
features. Across all services, HP CSL reachedover 18,000 people in 2021. Learn more.

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researchers to dispense or print very small(picoliter) quantities of fluid needed for drug andvaccine research in seconds, which can save timeand reduce plastic waste associated with manual
pipetting methods.

3D printing has also demonstrated potential
to help address supply chain imbalances andcontribute to healthcare solutions during the
COVID-19 pandemic. See The global rise of 3D
printing during the COVID-19 pandemic.

In 2021, HP continued to place D300e printersin pharmaceutical and government labs aroundthe world to help accelerate drug research fordiseases such as cancer and accelerate testingof new therapies to combat antibiotic resistance.

Learn more about healthcare and medical
3D printing.

3D printing
3D printing has the potential to transform
healthcare by replacing highly variable, manual
processes with accurate, consistent digital
workflows and additive manufacturing.
Advances in 3D printing enable transformative
approaches to healthcare and medical devices.
HP technology is being used to create anatomical
models, highly customized dental aligner molds,
tailored orthoses and prosthetics, and a wide
range of medical equipment. For example, careproviders using HP’s 3D Arize Orthotic Solution,
launched in 2021, can scan a patient and provide
custom orthoses in as little as five minutes,
applying industry-standard modifications with
precision and consistency. HP’s 3D Arize Solution
simplifies production and aims to help reducecarbon emissions and waste. For the patient, thismeans receiving a customized orthotic suited
to address their individual health and wellbeing
needs—delivered correctly.

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Microfluids and cancer research
HP has decades of experience in manipulating
fluids at the microscopic level, which we areapplying to research on the surveillance ofcancers in patients post-chemotherapy. A teamin our Microfluidics and Systems Technology Lab
is working to develop a new method for research
purposes to isolate rare cancer cells. This
research deploys a combination of hydrodynamic
and electric fields to separate cells based onelectrical properties. This technology research
has the potential to help researchers support
personalized therapy and detection of posttreatment cancer cells through liquid biopsies.
Learn more.

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Appendix

Accessibility
About one in seven people in the world has adisability, 8 including about one in four U.S. adults. 9
Removing barriers that otherwise prohibit themfrom engaging as dignified, independent, equal,
and active members of our communities iscritical for society and business to thrive. HP isinvesting in accelerating digital equity10 for 150
million people by 2030, including individuals
with disabilities.
The HP Hardware Accessibility Testing Guide
details how we test products for accessibility andcommunicate the results in our conformance
reports. We share this information to help
advance a broader industry conversation about
best testing practices, in support of moreaccessible products.
We welcome new opportunities to incorporate
feedback from the global disability community
into our accessibility program. For example, HP’s
inclusive education partnership with Governor
Morehead School in Raleigh, North Carolina,
United States, provided user feedback andexamples of how we can design more inclusive
products to support education, whether students
are learning remotely or in the classroom.

HP regularly participates in accessibility-related
conferences, industry groups, and government
forums in an effort to advance worldwide standards
and policies that improve the accessibility of
information technology. These include current
standards (such as the Web Content Accessibility
Guidelines 2.1, U.S. Revised Section 508, andthe E.U. EN 301 549) and emerging ones (suchas the European Accessibility Act and theCanadian Accessibility Act). In 2021, over US$7.5
billion in sales11 was actively supported by HP
in cases where accessibility was an area ofcustomer interest.
This work complements the most significant
contribution we can make to accessibility:
producing IT products and services that are
usable and enjoyable by the widest number ofpeople practicable. For example, we recently
released Accessibility Mode, as well as an
optional Speech Access Module (SAM) for
Displays update for select displays with built-in
speakers or a 3.5 mm stereo headphone jack.
Learn more about how HP products increase
possibilities for those with visual, auditory,
physical, and cognitive disabilities.
Visit the HP Office of Aging and Accessibility
to learn more about HP product accessibility
and share your own accessibility story involving
HP technology.

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Appendix

Data
Energy efficiency

Product-use GHG emissions intensity * [% reduction since 2015]

2019

2020

2021

18%

33%

39%

* See endnote 26 on page 116.

Product repair, reuse, and recycling*
2019

2020

2021

76

77

77

135,300

124,400

129,300

91%

91%

92%

Electronic equipment repaired** [units]

4,620,000

5,310,000

6,290,000

Electronic equipment repaired** [tonnes]

22,50020,00035,300Electronic equipment reused*** [units]

1,210,000

1,280,000

2,150,000

Electronic equipment reused*** [tonnes]

6,200

5,900

7,200

Overall repair and reuse rate of relevant HP hardware sales worldwide**** [%]

4.2%

4.2%

6.8%

Total recycling of hardware and supplies [tonnes, approximate]

129,100

118,500

122,000

Overall recycling rate of relevant HP hardware sales worldwide***** [%]

16.9%

16.3%

15.6%

Americas52,40038,80039,900Europe, Middle East, and Africa

60,00060,20063,000Asia Pacific and Japan

16,70019,50019,100Overall
Number of countries and territories with HP return and recycling programs
Total reuse and recycling of hardware and recycling of supplies [tonnes]
Percentage of total volume of hardware products and materials taken back that wasreused or recycled by HP or by a third party [%]2021

Hardware113,400

106,500

108,800

Original HP and Samsung Toner Cartridges******

14,30010,60010,300

Original HP Ink Cartridges******

1,400

1,300

1,500

n/a

n/a

1,400

91%

92%

94%

90%

91%

89%

Total recycling, by type [tonnes]

HP Indigo supplies

HP toner market covered by program [%]See composition data.
Original HP Ink Cartridge recycling
HP ink market covered by program [%]See composition data.

Recycling

Total recycling, by region [tonnes]

2021 HP Sustainable Impact Report

2020

Original HP and Samsung Toner Cartridge recycling

Repair and reuse

89

2019

* Totals include all hardware and supplies returned to HP for processing, with ultimate dispositions including recycling, energy recovery,

and, where no suitable alternatives exist, responsible disposal. Original HP Toner and Ink Cartridge recycling data is for calendar year.
The remaining data is based on the HP fiscal year. Although for HP print cartridges we report the composition of recovered materials,
we cannot provide this data for hardware because we do not have operational control over all recycling processes and so do not haveaccess to this information. Recycling volumes in 2020 and 2021 were adversely impacted in some locations by lockdowns and customer
behavior impacted by the COVID-19 pandemic. In some cases, segments do not add up to total due to rounding. Although we do notinclude data prior to 2019 in the Product repair, reuse, and recycling section, the vast majority of product hardware recycling data, andall toner and ink cartridge recycling data, reported in past years was associated with the business units that are now a part of HP Inc.
Through 2015, Hewlett-Packard Company reported 1,497,500 tonnes of cumulative computer hardware and supplies recycling combined.
** Data for 2020 and 2021 reflects a more complete data set and enhanced calculation methodology. Beginning in 2021, this data is basedon the actual weight of every product. Prior to 2021, data was estimated based on the average weight of each product category.
*** Reused material is defined as recovered products or components of products that are used for the same purpose for which they
were conceived. A reused product/part should replace a new product/part shipment, and the product/part needs to have been usedby a customer and refurbished before being sent to a different user. Prior to 2021, this data also included some units remarketed tocustomers that had not been refurbished or used. Beginning in 2021, this data is based on the actual weight of every product. Prior to2021, data was estimated based on the average weight of each product category.
**** The repair and reuse rate is based on the weight of hardware products returned for repair and reuse compared to the weight of our
product sales during the year.
***** The recycling rate is based on the weight of hardware products returned for recycling compared to the weight of our product sales
from seven years ago (the estimated average lifespan of our products). It is impractical for HP to report the recycling rate by productcategory, as materials are not typically sorted at collection points. This rate also does not include packaging recycling, due to limited
data available from recyclers.
****** Includes cartridges returned by customers only.

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Appendix

HP materials use*

Postconsumer recycled content plastic used in HP products

tonnestonnesMaterial
Total

2019

2020

2021

990,600

942,000

956,400

587,800

562,700

602,700

Metal

209,600

202,800

191,700

Plastic

270,200

251,500

243,900

Other **

108,000

108,400

167,100

Paper

230,600

213,300

193,900

Packaging

172,200

166,000

159,800

34,20034,20032,000Recycled content plastic in HP products and packaging***

2020

2021

% of total plastic
use, 2021

9,650

9,780

8,510

14.9%

Home and office printers

6,760

8,720

12,700

8.6%

Original HP Ink Cartridges

5,384

5,767

7,788

53.6%

Original HP and Samsung Toner Cartridges

3,565

2,913

2,414

11.7%

Large format and industrial graphics printers*

200

310

560

16.1%

25,56027,49032,00013%

Personal systems

By typeElectronic products

2019

Total*** Data for 2019 includes only large format printers.
** Segments for some years do not add up to total due to rounding.

4,300

Recycled content metal in HP products****Recycled fiber in HP brand paper and packaging

87,500100,800

105,700

Certified sustainably managed fiber in HP brand paper and packaging*****

254,600

248,300

227,800* For 2019 and 2020, the data in this table does not include the following products or packaging for these products: commercial, industrial,

or 3D printing products; scanners; personal systems accessories sold separately; spare parts; or the weight of ink and toner in
cartridges. For 2021, the data in this table does not include the following products or packaging for these products: PageWide Industrial
and 3D printing products; or personal systems accessories and print accessories sold separately.
** For 2019 and 2020, includes wires/cables, PCAs, LCDs, and batteries. For 2021, includes wires/cables, PCAs, LCDs, batteries, and theweight of ink and toner in cartridges, as well as the total mass of refurbished whole products and parts.
*** Recycled content plastic in HP products is postconsumer. Although there is recycled content in some plastic packaging, in 2021 thatamount is not included in this data because we are working to improve the data-collection process.
**** Recycled content metal in HP products is a mix of certified pre-consumer and postconsumer. Data prior to 2021 is not included.
***** This material is renewable. As defined in the Global Reporting Initiative Sustainability Reporting Standards, renewable material is“material derived from plentiful resources that are quickly replenished by ecological cycles or agricultural processes, so that theservices provided by these and other linked resources are not endangered and remain available for the next generation.”

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Appendix
92
94
95

About this report102	
United Nations Sustainable

Development Goals index

Policies and standards
I ndependent accountants’review report103 ustainability Accounting
S
Standards Board index

104	
Task Force on Climate-Related

98

ESG material topics

100 ustainability Bond
S
progress statement105 EF IBC Stakeholder
W
Capitalism Metrics index

101

 nited Nations Global
U
Compact index

106

GRI index

112

Endnotes

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Financial Disclosures index

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About this report
HP has reported yearly on its social andenvironmental progress since 2001. We provide
in-depth information to stakeholders, including
customers, industry analysts, socially responsible
investors, nongovernmental organizations(NGOs), employees, sustainability specialists,
governments, and others.
To determine report contents, we consider:• Our ESG materiality assessment.
• Input from executives and content experts
across HP.
• Input from external stakeholders.
• Broader sustainability context and trends.
• External standards and frameworks such as
the Global Reporting Initiative Sustainability
Reporting Standards, the UN Global Compact,
the UN Sustainable Development Goals, theSustainability Accounting Standards Board
Hardware Sustainability Accounting Standard,
the Task Force on Climate-Related Financial
Disclosures, and the World Economic Forum
International Business Council Stakeholder
Capitalism Metrics.
• Global reporting trends and best practices.

In addition to our Sustainable Impact Report,
we report on our programs and progress on our
Sustainable Impact website on an ongoing basis.
Our past reports are available online.

Reporting scopeand measures• This report describes HP’s Sustainable Impact
policies, programs, and goals. It includes HP’s
performance data through FY2021 (which ended
October 31, 2021), unless stated otherwise.
• The information in this report is current as ofthe date of its initial publication. The report
has not been updated to reflect any changes
since that date, including any changes to HP’sbusiness or strategy. HP assumes no obligationand does not intend to update this report toreflect any such changes.
• The performance data in this report covers
100% of HP’s global business operations and/or revenue, as of HP’s most recently completed
fiscal year, unless stated otherwise.
• All references to years are to HP’s fiscal
year, which ends October 31 of the year noted,
unless stated otherwise.
• All references to dollars are to U.S. dollars.
• “Tonnes” refers to metric tons.

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Products and solutions

Appendix

Metrics and goals

External verification

The metrics in this report are HP data, unlessstated otherwise. Collecting data from more than
100 sites globally is complex, and the process
can vary by issue, business unit, function, andgeography. As a result, company-wide metrics
can be difficult to define and implement. We
continue to standardize our measurement
systems and metrics. Data is rounded to reflect
the appropriate level of certainty.

Assurance demonstrates our commitmentthat information in this report describes our
performance accurately and completely.

Reporting performance beyond our immediate
operations is also challenging. We must
make assumptions when estimating Scope 3
greenhouse gas (GHG) emissions, product energy
consumption and resulting GHG emissions, thepercentage of HP products that are recycled, andother metrics. Where appropriate, we provide
context for data to help readers understandlimitations and draw appropriate conclusions.
Forward-looking content reflects approaches,goals, and priorities established by the HP teams
responsible for implementing them. These were
set in consultation with internal, and in somecases external, stakeholders, and consider
leading corporate practices.

Feedback
Your comments and suggestions are important
to us. Please provide any feedback on this report,
our performance, or our website using ouronline form.

In 2021, HP engaged Ernst & Young LLP (EY) to
perform an independent review of selected
key performance indicators in our 2021 HP
Sustainable Impact Report. This process was
conducted in accordance with attestation
standards established by the American Instituteof Certified Public Accountants.
For a full listing of the indicators within the scopeof EY’s review, please see the Independentaccountants’ review report.
In addition, the following data received external
assurance this year:• Product repair, reuse, and recycling: ThroughEnvironmental Resources Management (ERM),
HP audited 25 vendor facilities in 14 countries
during 2021. This included repeat audits of 15
vendor facilities to evaluate their efforts toimprove performance. Learn more in Productreuse and recycling vendors.
• Supply chain: HP participates in the Responsible
Business Alliance (RBA) Validated Assessment
Program (VAP), which uses independent
external auditors to audit our suppliers’ socialand environmental responsibility performanceagainst HP Supplier Code of Conduct
requirements. Learn more in Supply
chain responsibility.

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Appendix

Forward-looking statements
This document contains forward-looking statements based on current
expectations and assumptions that involve risks and uncertainties. If therisks or uncertainties ever materialize or the assumptions prove incorrect,
the results of HP Inc. and its consolidated subsidiaries (“HP”) may differ
materially from those expressed or implied by such forward-looking
statements and assumptions. All statements other than statements ofhistorical fact are statements that could be deemed forward-looking
statements, including, but not limited to, any statements regarding thepotential impact of the COVID-19 pandemic and the actions by governments,
businesses and individuals in response to the situation; projections of
net revenue, margins, expenses, effective tax rates, net earnings, net
earnings per share, cash flows, benefit plan funding, deferred taxes,
share repurchases, foreign currency exchange rates or other financial
items; any projections of the amount, timing or impact of cost savingsor restructuring and other charges, planned structural cost reductions
and productivity initiatives; any statements of the plans, strategies andobjectives of management for future operations, including, but not limited
to, our business model and transformation, our sustainability goals,
our go-to-market strategy, the execution of restructuring plans and any
resulting cost savings, net revenue or profitability improvements or otherfinancial impacts; any statements concerning the expected development,
demand, performance, market share or competitive performance relating
to products or services; any statements concerning potential supply
constraints, component shortages, manufacturing disruptions or logistics
challenges; any statements regarding current or future macroeconomic
trends or events and the impact of those trends and events on HP and its
financial performance; any statements regarding pending investigations,claims, disputes or other litigation matters; any statements of expectation
or belief, including with respect to the timing and expected benefits ofacquisitions and other business combination and investment transactions;and any statements of assumptions underlying any of the foregoing.
Forward-looking statements can also generally be identified by words suchas “future,” “anticipates,” “believes,” “estimates,” “expects,” “intends,” “plans,”“predicts,” “projects,” “will,” “would,” “could,” “can,” “may,” and similar terms.
Risks, uncertainties and assumptions include factors relating to the effectsof the COVID-19 pandemic and the actions by governments, businesses
and individuals in response to the situation, the effects of which may giverise to or amplify the risks associated with many of these factors listed

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here; the need to manage (and reliance on) third-party suppliers, including
with respect to component shortages, and the need to manage HP’s global,
multi-tier distribution network, limit potential misuse of pricing programsby HP’s channel partners, adapt to new or changing marketplaces andeffectively deliver HP’s services; HP’s ability to execute on its strategic plan,
including the previously announced initiatives, business model changes
and transformation; execution of planned structural cost reductions andproductivity initiatives; HP’s ability to complete any contemplated share
repurchases, other capital return programs or other strategic transactions;the competitive pressures faced by HP’s businesses; risks associated withexecuting HP’s strategy and business model changes and transformation;
successfully innovating, developing and executing HP’s go-to-market
strategy, including online, omnichannel and contractual sales, in an evolving
distribution, reseller and customer landscape; the development andtransition of new products and services and the enhancement of existingproducts and services to meet evolving customer needs and respond to
emerging technological trends; successfully competing and maintaining
the value proposition of HP’s products, including supplies; challenges
to HP’s ability to accurately forecast inventories, demand and pricing,which may be due to HP’s multi-tiered channel, sales of HP’s products tounauthorized resellers or unauthorized resale of HP’s products or our
uneven sales cycle; integration and other risks associated with businesscombination and investment transactions; the results of the restructuring
plans, including estimates and assumptions related to the cost (including
any possible disruption of HP’s business) and the anticipated benefits of
the restructuring plans; the protection of HP’s intellectual property assets,
including intellectual property licensed from third parties; the hiring andretention of key employees; the impact of macroeconomic and geopoliticaltrends and events, including the ongoing situation in Ukraine and its regionaland global ramifications and the effects of inflation; risks associated with
HP’s international operations; the execution and performance of contracts
by HP and its suppliers, customers, clients and partners, including logisticalchallenges with respect to such execution and performance; changes in
estimates and assumptions HP makes in connection with the preparationof its financial statements; disruptions in operations from system security
risks, data protection breaches, cyberattacks, extreme weather conditions
or other effects of climate change, medical epidemics or pandemics suchas the COVID-19 pandemic, and other natural or manmade disasters orcatastrophic events; the impact of changes to federal, state, local andforeign laws and regulations, including environmental regulations andtax laws; potential impacts, liabilities and costs from pending or potential
investigations, claims and disputes; and other risks that are describedherein and in HP’s Annual Report on Form 10-K for the fiscal year ended
October 31, 2021 and that are otherwise described or updated from time totime in HP’s other filings with the Securities and Exchange Commission.
As in prior periods, the financial information set forth in this document,
including any tax-related items, reflects estimates based on information
available at the time of preparation of this document. While HP believes
these estimates to be reasonable, these amounts could differ materiallyfrom reported amounts in HP’s Quarterly Reports on Form 10-Q for the
fiscal quarter ended July 31, 2022, Annual Report on Form 10-K for the fiscal
year ended October 31, 2022, and HP’s other filings with the Securities andExchange Commission. The forward-looking statements in this document
are made as of the date of this document and HP assumes no obligation anddoes not intend to update these forward-looking statements.
Throughout this document, we use the definition of “materiality” from the
GRI (Global Reporting Initiative) Standards, which is different from the term
as it has been defined by or construed in accordance with the securities
laws or any other laws of the U.S. or any other jurisdiction, or as used in thecontext of our financial statements and financial reporting, or our reports
filed with the U.S. Securities and Exchange Commission. Topics identified
as ESG material for the purpose of this document should not be construed
as being material for SEC or other financial reporting purposes. In addition,
historical, current, and forward-looking sustainability-related statements
may be based on standards for measuring progress that are still developing,internal controls and processes that continue to evolve, and assumptions
that are subject to change in the future.
HP’s Investor Relations website at investor.hp.com contains a significant
amount of information about HP, including financial and other information
for investors. HP encourages investors to visit its website from time to time,
as information is updated, and new information is posted. The content ofHP’s website is not incorporated by reference into this document or in any
other report or document HP files with the SEC, and any references to HP’s
website are intended to be inactive textual references only.

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Appendix

Policies and standards
Sustainable Impact

Ethics and anti-corruption• Human Rights Policy• Anti-Corruption Policy• Contingent Worker Code of Conduct

Employees• Corporate Governance Guidelines• Global Non-Discrimination Policy• Global Business Amenities Policy• Harassment-Free Work Environment Policy• Integrity at HP• Open Door Policy• Partner Code of Conduct

Environment• U.S. Public Sector Code of Conduct• Climate Action Policy Position

Privacy• Environmental, Health and Safety(EHS) Policy• Privacy Statement• Export of Electronic Waste to Developing
Countries Policy

Supply chain responsibility• General Specification for theEnvironment (GSE)• Student and Dispatch Worker Standard
for Supplier Facilities in the People’s Republicof China (PRC)• Hardware Recycling Standard• Supplier Code of Conduct• Hardware Reuse Standard• Supply Chain Foreign Migrant Worker Standard• Sustainable Paper and Wood Policy• Supply Chain Social and Environmental
Responsibility Policy• Materials and Chemical Management Policy

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Appendix

Independent accountants’ review report
To the Stockholders and the Board of
Directors of HP Inc.
We have reviewed HP Inc.’s (“HP”) accompanying
schedules of select sustainability information(the Subject Matter) included in Appendix A andas presented in HP’s 2021 Sustainable Impact
Report for the year ended October 31, 2021 inaccordance with the criteria also set forth inAppendix A (the “Criteria”). HP’s management is
responsible for the Subject Matter in accordancewith the Criteria. Our responsibility is to express
a conclusion on the Subject Matter based on
our review.
Our review was conducted in accordancewith attestation standards established by
the American Institute of Certified Public
Accountants (AICPA) AT-C section 105, Concepts
Common to All Attestation Engagements, and
AT-C section 210, Review Engagements. Thosestandards require that we plan and perform
our review to obtain limited assurance about
whether any material modifications should bemade to the Subject Matter in order for it to be inaccordance with the Criteria. A review consists
principally of applying analytical procedures,making inquiries of persons responsible for the
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data management systems and processes used
to generate, aggregate and report the Subject
Matter and performing such other procedures as
we considered necessary in the circumstances.
A review is substantially less in scope than an
examination, the objective of which is to obtainreasonable assurance about whether the Subject
Matter is in accordance with the Criteria, in allmaterial respects, in order to express an opinion.
Accordingly, we do not express such an opinion.
A review also does not provide assurance that
we became aware of all significant matters thatwould be disclosed in an examination. We believethat our review provides a reasonable basis forour conclusion.
In performing our review, we have also compliedwith the independence and other ethicalrequirements set forth in the Code of Professional
Conduct and applied the Statements on Quality
Control Standards established by the AICPA.
As described in Appendix A, the Subject Matteris subject to measurement uncertainties
resulting from limitations inherent in the natureand the methods used for determining suchdata. The selection of different but acceptablemeasurement techniques can result in materiallydifferent measurements. The precision ofdifferent measurement techniques may also vary.
Furthermore, Scope 3 emissions are calculated
based on a significant number of estimations
and management assumptions due to theinherent nature of the Greenhouse Gas Protocol
Corporate Value Chain (Scope 3) Accounting andReporting Standard criteria.
The information included in HP’s 2021 Sustainable
Impact Report, other than the Subject Matter, has
not been subjected to the procedures appliedin our review and, accordingly, we express noconclusion on it.

Ernst & Young LLP
303 Almaden Blvd
San Jose, CA 95110
United States of America
Tel: +1 (408) 947-5500

Based on our review, we are not aware of any
material modifications that should be made to theaccompanying schedules of select sustainability
indicators for the year ended October 31, 2021, inorder for the schedules to be in accordance with
the Criteria.

May 12, 2022

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Appendix

Appendix A—HP Inc. Schedules of Select Sustainability Information

Schedule of Select Environmental Metrics for the year ended October 31, 2021
Indicator name

Scope

Unit of measure

GlobalTonnes of carbon dioxide
equivalents (tCO2e)

48,700World Resources Institute (WRI)/World Business Council for Sustainable Development’s (WBCSD) The Greenhouse Gas
Protocol: A Corporate Accounting and Reporting Standard, Global Reporting Initiative (GRI) Standard 305-1 Direct (Scope 1)
2
Emissions and HP’s Carbon accounting manual

GlobaltCO2e

198,200

GlobaltCO2e

110,800

WRI/WBCSD’s The Greenhouse Gas Protocol: A Corporate Accounting and Reporting Standard, WRI/WBCSD’s The
Greenhouse Gas Protocol Scope 2 Guidance, GRI Standard 305-2 Energy Indirect (Scope 2) GHG Emissions and HP’s
2
Carbon accounting manual

GlobaltCO2e28,300,000

WRI/WBCSD’s The Greenhouse Gas Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard,
WRI/WBCSD’s The Greenhouse Gas Protocol Technical Guidance for Calculating Scope 3 Emissions, GRI Standard 305-3
2
Other Indirect (Scope 3) GHG Emissions and HP’s Carbon accounting manual

Direct energy use in operations (corresponds to Scope 1
4emissions)GlobalMWh5202,750

GRI Standard 302-1 Energy Consumption Within the Organization and HP management definitions disclosed in the 2021
Sustainable Impact Report

6

GlobalMWh

5494,308

MWh

5

Scope 1 greenhouse gas (GHG) emissions

1

Scope 2 GHG emissions (location-based method)
Scope 2 GHG emissions (market-based method)
Scope 3 GHG emissions

1

1

1, 3

Indirect energy use (corresponds to Scope 2 emissions)
Voluntary purchases of renewable energy
Direct water withdrawal

7

GlobalGlobal

Cubic meters

Reported value

Criteria

261,1968

2,556,000

GRI Standard 303-3(a) Water withdrawal and HP management definitions disclosed in the 2021 Sustainable Impact Report1

Where possible, based on HP Inc.’s reporting timeline and requirements, HP Inc. uses the most up-to-date emission factors available at the time.

2

Carbon accounting manual is available at http://h20195.www2.hp.com/V2/getpdf.aspx/c05179524.pdf.

3

Scope 3 GHG emissions includes the following categories: Category 1 Purchased goods and services, Category 2 Capital goods, Category 3 Fuel- and energy-related activities not included in Scope 1 or Scope 2, Category 4 and 9 Transportation and distribution, Category 6 Businesstravel, Category 7 Employee commuting, Category 11 Use of sold products, and Category 12 End-of-life treatment of sold products.

4

Direct energy use refers to direct energy consumption in HP’s operations including natural gas, renewable energy generated on-site, diesel/oil/gas/LPG, and transportation fleet similar to the Scope 1 emissions boundary. Refrigerants and perfluorinated compounds are not applicableto the calculation of direct energy use, although they are included in the Scope 1 GHG emissions boundary.

5

Note that 1 MWh equates to 3,600 megajoules.

6

Indirect energy includes purchased electricity and steam and does not include renewable energy purchases.

7

Direct water withdrawal for HP operations. Includes: 1,000 cubic meters of surface water, representing captured rainwater; 13,000 cubic meters of groundwater, representing well water; and 2,542,000 cubic meters of third-party water, representing municipal water and NEWater, which
is wastewater sourced from another organization. Note that sewage treatment plant (STP) water is not included within the scope of water withdrawal.

8

Note that 1,000 cubic meters equates to 1 megaliter.

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Schedule of Supply Chain Audits, Assessments and Findings for the year ended October 31, 2021
Indicator nameSupplier audits and assessments completed, including percentage RBA
Validated Assessment Program (VAP) audits

9

Scope

Reported value

Criteria

GlobalIn 2021, we completed 161 audits of production, nonproduction,and product transportation suppliers, and 24 other assessments
of production suppliers. During the year, 88% of production
supplier audits were third-party certified RBA VAP audits.

Production suppliers provide materials and components for product manufacturing and also assemble HP
products. Product transportation suppliers provide services for the shipping and delivery of HP products.
Nonproduction suppliers provide goods and services that do not go into the production of HP products (suchas staffing, telecommunications, and travel).
Audits of production suppliers, product transportation suppliers, suppliers supporting HP manufacturing,and HP manufacturing sites follow the RBA Code of Conduct Audit Protocol 6.0. HP also participatesin the RBA VAP, which uses independent external auditors to audit suppliers’ social and environmental
responsibility performance against HP Supplier Code of Conduct requirements. The number of audits
reported includes those that begin during the reporting year and for which the audit report is received by
February of the subsequent year (e.g., received by February 2022 for reports conducted during FY21). Audit
reports received after this date are included in the following year’s reported value.
Other assessments include health and safety assessments, onboarding assessments, vulnerable worker group(student and foreign worker) assessments, KPI validation assessments, and priority screening assessments.

Supplier audit finding rate for major nonconformances and priority findings

Global80 initial audits and full re-audits of production suppliers
conducted in 2021 identified 14 immediate priority findings,
equivalent to 0.18 per audit on average, and 528 other10
nonconformances, equivalent to 6.6 per audit on average.

Immediate priority findings are the most serious type of supplier nonconformance and require immediate
action. These would include any priority nonconformances (as defined by the RBA VAP) identified related to
the following topics: child labor, forced labor, severe forms of discrimination, health and safety issues posing
immediate danger to life or risk of serious injury, perceived violation of environmental laws posing serious
and immediate harm to the community, and falsified pay slips.
Other nonconformances include all other priority nonconformances and all major nonconformances as
defined by the RBA VAP.

Note: Non-financial information is subject to measurement uncertainties resulting from limitations inherent in the nature and the methods used for determining such data. The selection of different but acceptable measurement techniques can result in materially different measurements.
The precision of different measurement techniques may also vary.
9

Responsible Business Alliance

10

Other priority nonconformances and major nonconformances represent 3.6% and 96.4% of other nonconformances, respectively.

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ESG material topics
The following table summarizes issues determined to meet the ESG materiality threshold for this report.
Issue

Description

GRI Standards topic(s)Topic boundary

LocationManaging product life cycles through design criteria and business models that: promote productserviceability and longevity; enable usage as a service; increase repair, reuse, recycling, recycled content,
and closed material loops; and dematerialize processes and products and reduce waste to landfill.

Materials

Supply chain

Circular and net zero carbon economy

HP operations

Product repair, reuse, and recycling

Working across our value chain and in collaboration with external partners to address the risks,
opportunities, and impacts of climate change on our business, customers, the natural environment,
and society, with a focus on resilience and adaptation.

No GRI-specific topics (GHG
emissions are addressed innext row)

Supply chain

Footprint

HP operations

Supply chain responsibility: Environmental impact:
Greenhouse gas emissions

Improving energy efficiency, increasing renewable energy use, and reducing the GHG emissions ofHP's operations, including our owned and leased facilities and auto/aviation fleet, and our supply chain,including product transportation and logistics.

EnergySupply chain (first- and second-tier suppliers,
Scope 3 emissions)

Climate Action
Circular economy

Climate change resilience

Products and solutions

Products and solutions

Operations: Our facilities: Greenhouse gas emissions
Decarbonization

EmissionsHP operations

Footprint
Supply chain responsibility: Environmental impact:
GHG emissions
Operations: Our facilities: GHG emissions

Packaging

Paper and Forests

Product energy efficiency

Decreasing the environmental impact of HP packaging, including by reducing materials use, increasing
the use of recycled and biodegradable materials, and eliminating deforestation and single-use plastic
associated with packaging, where feasible.

Materials

Advancing more sustainable printing by HP and our customers through the sourcing, use, and recyclingof paper and other printed materials, enabling more efficient printing practices, and addressing theimpacts of deforestation.

Materials

Increasing the energy efficiency of HP products and services, and enabling customers to reduceenergy use through efficient product fleets.

Fostering diversity, equity, and inclusion within our workforce, supply chain, and communities worldwide.
Building a workforce representative of our customer base and communities.

Supply chain

Packaging innovation

Products and solutions
Supply chain

Renewable materials

Products and solutions

Forest positive

EnergyProducts and solutions

Products and solutions: Circular and net zero carbon
economy: Energy efficiency

Diversity and Equal Opportunity

Supply chain

Supplier diversity

HP operations

Diversity, equity, and inclusion

Human Rights
Diversity, equity, andinclusion

Products and solutions
Human capital

Human rights: operations
and downstream

98

Attracting, retaining, and developing human capital to meet current and future business needs.
Providing compensation, benefits, and wellness programs that support engaged and productive
employees and promote work/life balance, as well as managing the negative impacts of workforce
reductions and relocations.

Employment

Respecting human rights throughout our value chain consistent with international norms, remedying
human rights abuses in our operations and the customer use of products and services where wecaused or contributed to the impact.

Human Rights Assessment

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HP operations

Employee engagement

Labor/Management Relations

Employee development

Training and Education

Compensation and benefits
Wellbeing
HP operations

Human rights

Products and solutions

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Issue

Description

GRI Standards topic(s)Topic boundary

Location

Human rights: supply chain

Monitoring and strengthening social and economic conditions throughout our supply chain, andaddressing key areas of risk and opportunity such as working hours and conditions, wages andbenefits, capability building, health and safety, humane treatment of workers, prevention of slavery
and forced labor, and responsible minerals sourcing.

Human Rights Assessment

Supply chain

Human rights

Working to create a healthy, safe, and secure working environment in our supply chain and operations,and for our customers, including managing the use of materials, chemicals, and substances ofconcern in the manufacturing and use of our products.

Occupational Health and Safety

Supply chain

Supply chain responsibility: Health and safety

Customer Health and Safety

HP operations

Health and safety

Products and solutions

Product safety

Working to break down the digital divide that prevents underserved communities from accessing
computer hardware and the internet to achieve the digital literacy required to access education, jobs,
and healthcare needed to thrive.

Indirect Economic Impacts

Products and solutions

Community giving and volunteerism

Product and operational
health and safety

Supply chain responsibility

Digital Equity
Digital divide

Education
Healthcare
Accessibility

GovernanceCorporate governance

Maintaining the standards, structures, and processes to ensure the diversity and independence of theBoard of Directors, and the effective governance of HP, including the company's Sustainable Impact
strategy, goals, and programs.

No GRI-specific topics

HP operations

Governance
Ethics and anti-corruption
Governance
HP 2022 Proxy Statement

Data and product security

Ethics and anti-corruption

Designing products and processes that protect the collection, processing, analysis, use, storage,transfer, transmission, and sharing of information from unwanted parties, unauthorized access, andsecurity threats, including cyberattacks.

No GRI-specific topics

Promoting high ethical standards and combating corruption in all of our business interactions,
including in joint ventures and with business partners, customers, suppliers, and distributors.

Anti-corruption

Supply chain

Cybersecurity

HP operations

Product security and privacy

Products and solutions
Supply chain (interactions with suppliers, business
partners, and contractors)

Ethics and anti-corruption

HP operations
Products and solutions (interactions with business
partners and customers)
Privacy

Collecting, analyzing, using, storing, transferring, and sharing information in ways that uphold the rightto privacy and personal data protection. Complying with evolving privacy laws and standards.

Customer Privacy

HP operations (employees)

Privacy

Public policy engagement

Responsibly and proactively engaging with governments regarding regulatory ESG risks andopportunities, as well as transparency in public policy positions and participation.​

Public Policy

HP operations

Public policy

Transparency and reporting

Communicating transparently with our stakeholders about our products, business practices, andprogress on our sustainability goals, metrics, and targets.

Overall report

Supply chain

Sustainability Bond progress statement

HP operations

United Nations Global Compact index

Products and solutions

United Nations Sustainable Development Goals index

Products and solutions (customers and partners)

Sustainability Accounting Standards Board index
Task Force on Climate-Related Financial Disclosures index
WEF IBC Stakeholder Capitalism Metrics index
GR index

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Appendix

Sustainability Bond progress statement
Management assertion
On June 16, 2021, HP Inc. issued its inaugural
Sustainability Bond for US$1 billion, with a 2.65%
interest rate and a June 17, 2031, maturity date.
After deducting the underwriting discounts
and offering expenses, the net proceeds havebeen allocated to eligible Green Projects andSocial Projects expected to have positiveenvironmental and social impacts as outlinedin the HP Inc. Sustainable Bond Framework. The
Framework aligns with the four core componentsof the Green Bond Principles (2018) and theSocial Bond Principles (2020).
As of October 31, 2021, in accordance with
our Framework, we have allocated the nearly

US$1 billion of net proceeds from theSustainability Bond to eligible projects during theperiod May 1, 2019–October 31, 2021. No proceeds
remain unallocated.
Sustainalytics, a leading provider of second-party
opinion services for issuers of sustainability
bonds, was engaged to evaluate the projects andNet bond proceeds allocation(US$ millions)assets funded with the proceeds from HP Inc.’s2021 Sustainability Bond to ensure they met theuse of proceeds, eligibility criteria, and reporting
commitments outlined in the HP Inc. Sustainable
Bond Framework. Sustainalytics’ annual review(available on the Sustainalytics website) was
issued in June 2022 and found that HP Inc.’sissued bond met the criteria required.

Eligible project categories

Eligible project criteria *Green buildings

Investment in building offices and facilities that have achieved or are
expected to achieve LEED® Gold or above or similar certifications

232• Two green buildings funded with the proceeds of this offering achieved LEED Gold certification (Gold or above) or
BREEAM Excellent

Pollution prevention and control

Recycling and remanufacturing services, including sourcingof recycled plastics and machinery investment to assist inprocessing of ocean-bound plastics

275• In 2021, 108,800 tonnes of hardware, 10,300 tonnes of Original HP and Samsung toner cartridges, and 1,500 tonnes of Original
HP Ink Cartridges were recycled.

R&D for printers and personal systems devices that meet thecriteria laid out in the framework, including related to eco labels
and the usage of recycled plastic components

466

Eco-efficient and/or circular economy products,
production technologies and processes

Impact KPIs associated with the eligible projects• In 2020, 106,500 tonnes of hardware, 10,600 tonnes of Original HP and Samsung toner cartridges, and 1,300 tonnes of Original
HP Ink Cartridges were recycled.
• 77% of personal systems products shipped in 2021 were EPEAT® registered and 85% were ENERGY STAR® qualified.
• 88% of printers shipped in 2021 were EPEAT registered and 94% were ENERGY STAR qualified.
• Progress in 2021 toward our goal to eliminate 75% of single-use plastic packaging by 2025, compared to 2018: ** achieved a 44%
reduction, from an average of 221 grams/unit in 2018 to 124 grams/unit in 2021.
• Progress in 2021 toward our goal to use 30% postconsumer recycled content plastic across HP’s personal systems and print
product portfolio by 2025: *** achieved 13%.

Socioeconomic advancement and empowerment
Target population• Girls and women• People with disabilities• Communities of color• Teachers, trainers, and educators

Expenditures toward improving diversity in HP’s workforce
through the HP Racial Equality and Social Justice Task Force andother initiatives, Digital equity and Social Impact programs aimed
at promoting digital equity and inclusion among women andBlack/African American and other underrepresented minorities
as mentioned in the framework, and skill enhancement programs
aimed at empowering workers in the supply chain.

14• Progress in 2021 toward our goal to double the number of Black/African American executives**** by 2025, from a 2020 baseline:
increased by 33%, compared with 2020, about one-third of the way to achieving the goal.
• As of the end of 2021, 4.1% of U.S. executives were Black/African American.
• Progress in 2021 toward our goal to accelerate digital equity ***** for 150 million people by 2030, since the beginning of
2021: Accelerated digital equity for 4.3 million people.
• Digital equity programs designed to transform lives and communities through greater access to education andeconomic opportunity.

* “Eligible project criteria” describes how HP products or services have a positive impact on the environment, as well as how HP invests in R&D, CAPEX, and OPEX aligned to “clean tech” requirements for raters and rankers such as MSCI, Corporate Knights Global 100, etc.
** Calculated as the percentage of primary plastic packaging (by weight) reduced per unit shipped. Excludes secondary and tertiary packaging components. Includes HP personal systems and printer hardware packaging. Does not include packaging for the following: Graphics Solutions

hardware other than PageWide XL and DesignJet printers; 3D printing hardware; print supplies; refurbished products; and accessories such as third-party options, drop in box, and aftermarket options.
*** Recycled content plastic (RCP) as a percentage of total plastic used in all HP personal systems, printer hardware, and print cartridges shipped during the reporting year. Total volume excludes brand-licensed products and after-market hardware accessories. Total RCP includes

postconsumer recycled plastic, closed-loop plastic, and ocean-bound plastics used in HP products. Personal systems plastic is defined by EPEAT® eco label criteria. Subject to relevant restrictions on the use and distribution of materials destined for recycling and/or recycled feedstocks.
**** As a percentage of U.S. personnel with the title of Executive, formerly called Vice President.
***** Our programs aim to accelerate digital equity through providing access to at least one of the following: hardware, connectivity, content, or digital literacy.

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United Nations Global Compact index
HP is a signatory to the United Nations Global Compact (UNGC), a set of voluntary commitments for companies to improve human rights, labor conditions,the environment, and anti-corruption controls. This table links to the sections of this report that address the UNGC’S Ten Principles.
Principle

Location

Human rights
Principle 1: Businesses should support and respect the protection ofinternationally proclaimed human rights; andPrivacy

Our employees

Principle 7: Businesses should support a precautionary approach toenvironmental challenges;

Products and solutions

Principle 8: undertake initiatives to promote greater environmental
responsibility; andFootprint

Human Rights Policy
Labor

Circular and net zero carbon economy

Principle 4: the elimination of all forms of forced and compulsory labor;

Human rights

Human Rights Policy
Human rights
Supply chain responsibility
Human Rights Policy
Principle 6: the elimination of discrimination in respect of employment
and occupation.

Human rights
Supply chain responsibility
Diversity, equity, and inclusion
Global Non-Discrimination Policy

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Supply chain responsibility: Environmental impact
Our facilities
Circular and net zero carbon economy
Product responsibility

Supply chain responsibility

Supply chain responsibility

Principle 5: the effective abolition of child labor; andPrinciple 9: encourage the development and diffusion of environmentallyfriendly technologies.

Human rights

Human Rights Policy

Supply chain responsibility: Environmental impact
Our facilities

Human rights
Supply chain responsibility

Principle 3: Businesses should uphold the freedom of association and theeffective recognition of the right to collective bargaining;

Location

Environment
Human rights

Supply chain responsibility

Principle 2: make sure that they are not complicit in human rights abuses.

Principle

Anti-Corruption
Principle 10: Businesses should work against corruption in all its forms,
including extortion and bribery.

Ethics and anti-corruption
Supply chain responsibility
Anti-Corruption Policy“To promote higher standards across the areas of human rights,
labor, environment, and anti-corruption, we endorse the United Nations
Global Compact as a practical framework for the development,
implementation, and disclosure of sustainability policies and practices.”
Enrique Lores, president and chief executive officer, HP Inc.

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Appendix

United Nations Sustainable Development Goals index
HP supports the United Nations Sustainable Development Goals (SDGs). We have existing programs that contribute to progress against 16 of the 17 goals,
and will continue to drive innovations that help achieve them. This table references sections of this report that relate to each goal.

Goal 1 End poverty in all its forms everywhere
HP’s actions Community giving and volunteerism

Goal 2 End hunger, achieve food security andimproved nutrition and promote sustainableagriculture

Goal 3 Ensure healthy lives and promote wellbeing for all at all ages

Goal 4 Ensure inclusive and equitable quality
education and promote lifelong learning
opportunities for all

HP’s actions No major programs at this timeHP’s actions Supply chain responsibility: Healthand safety, Our employees: Health and safety,
Wellbeing

Goal 5 Achieve gender equality and empower all
women and girls

Goal 6 Ensure availability and sustainable
management of water and sanitation for all

Goal 7 Ensure access to affordable, reliable,
sustainable and modern energy for all

HP’s actions Supplier diversity, Diversity, equity,and inclusion

HP’s actions Operations: Water, Supply chain
responsibility: Water

HP’s actions Renewable energy, Supply chain
responsibility: Environmental impact

Goal 9 Build resilient infrastructure, promote
inclusive and sustainable industrialization andfoster innovation

Goal 10 Reduce inequality within and among
countries

Goal 11 Make cities and human settlements
inclusive, safe, resilient and sustainable

Goal 12 Ensure sustainable consumption andproduction patterns

HP’s actions Supplier diversity, Community giving
and volunteerism, Education

HP’s actions Community giving and volunteerism

HP’s actions Circular and net zero carbon
economyGoal 14 Conserve and sustainably use the oceans,seas and marine resources for sustainable
development

Goal 15 Protect, restore and promote sustainable
use of ecosystems, sustainably manage forests,
combat desertification, and halt and reverse landdegradation and halt biodiversity loss

Goal 16 Promote peaceful and inclusive societies
for sustainable development, provide access tojustice for all and build effective, accountable andinclusive institutions at all levels

HP’s actions Forest positive

HP’s actions Ethics and anti-corruption,
Human rights, Supply chain responsibility

HP’s actions Circular and net zero carbon
economy, Our facilities
Goal 13 Take urgent action to combat climatechange and its impacts
HP’s actions Footprint, Supply chain
responsibility: Greenhouse gas emissions,Operations: Greenhouse gas emissions

HP’s actions Tackling ocean plastics

HP’s actions Education, Community giving andvolunteerism
Goal 8 Promote sustained, inclusive andsustainable economic growth, full and productive
employment and decent work for all
HP’s actions Supply chain responsibility,
Diversity, equity, and inclusion, Community giving
and volunteerism

Goal 17 Strengthen the means of implementation
and revitalize the global partnership forsustainable development
HP’s actions HP supports the UN SDGs, theUNGC, the Global Reporting Initiative, and otherglobal efforts to advance sustainable development.

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Sustainability Accounting Standards Board index
This table contains and refers to information related to the Sustainability Accounting Standards Board (SASB) Hardware Sustainability Accounting Standard.
Topic

Code

Metric2021 reporting

Product Security

TC-HW-230a.1

Description of approach to identifying and addressing
data security risks in products

Cybersecurity

Percentage of gender and racial/ethnic grouprepresentation for (1) management, (2) technical staff, and(3) all other employees

Diversity, equity, and inclusion

Product security and privacy

Employee Diversity
and Inclusion

TC-HW-330a.1

Product Lifecycle
Management

TC-HW-410a.1

Percentage of products by revenue that contain IEC 62474
declarable substances

100% of HP products may contain small amounts of some chemicals on the IEC 62474 Declarable Substance List. HP is committed to meeting all legal and regulatory
requirements, and has gone beyond these requirements to proactively restrict substances of concern. Any remaining uses of substances of concern in products arefor applications that lack viable alternatives. All electronics companies still have products claiming Restriction of Hazardous Substances Directive (RoHS) exemptions
or using Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) regulation candidate list substances when there is no viable alternative. For
example, 100% of electronics products still contain some amount of lead used in specialized applications that are allowed under RoHS exemptions. See HP’s REACH
Article 33 Declarations and the Substances and Materials Requirements (HP Standard 011-01) in the HP General Specification for the Environment for more detail.

TC-HW-410a.2

Percentage of eligible products, by revenue, meeting therequirements for EPEAT® registration or equivalent

77% of models of HP personal systems shipped in 2021 were EPEAT registered. 88% of models of HP printers shipped in 2021 were EPEAT registered.*

TC-HW-410a.3

Percentage of eligible products, by revenue, meeting
ENERGY STAR® criteria

85% of models of HP personal systems shipped in 2021 were ENERGY STAR qualified. 94% of models of HP printers shipped in 2021 were ENERGY STAR qualified.*

Supply Chain Management

Operations: Data

Product certifications and other information

Product certifications and other information

TC-HW-410a.4

Weight of end-of-life products and e-waste recovered,percentage recycled

During 2021, we recycled 108,800 tonnes of hardware, 10,300 tonnes of Original HP and Samsung Toner Cartridges, and 1,500 tonnes of Original HP Ink Cartridges.

TC-HW-430a.1

Percentage of Tier 1 supplier facilities audited in the RBA
Validated Audit Process (VAP) or equivalent, by (a) all
facilities and (b) high-risk facilities

In 2021, we completed 189 audits of production suppliers, product reuse and recycling vendors, and nonproduction suppliers, as well as 24 other assessments ofproduction suppliers. Travel and factory restrictions and office closures related to COVID-19 decreased our ability to conduct these activities. During the year, 88% of
production supplier audits were third-party certified, RBA VAP audits.

TC-HW-430a.2

Tier 1 suppliers’ (1) non-conformance rate with the
RBA Validated Audit Process (VAP) or equivalent, and(2) associated corrective action rate for (a) priority
non-conformances and (b) other non-conformances

Eighty initial audits and full re-audits of production suppliers conducted in 2021 identified 14 immediate priority findings, equivalent to 0.18 per audit on average, and 528
other nonconformances, equivalent to 6.6 per audit on average.**

Description of the management of risks associated withthe use of critical materials

HP does not currently report this information.

Product repair, reuse, and recycling

Performance monitoring and evaluation

Materials Sourcing

TC-HW-440a.1

Performance monitoring and evaluation
Product repair, reuse, and recycling: Vendor audits

Responsible minerals sourcing describes our program and performance related to conflict minerals, including tantalum and tungsten, which are defined as criticalmaterials by the U.S. National Research Council.

* EPEAT data for personal systems is for models registered worldwide, and for printers is for models registered in the United States. ENERGY STAR data for personal systems (version 8.0) is worldwide, and for printers (version 3.0) is for products sold in the United States. All data is formodels shipped any time during 2021.
** Immediate priority findings (14 in 2021) include child labor, forced labor, severe forms of discrimination, health and safety issues posing immediate danger to life or risk of serious injury, and perceived violation of environmental laws posing serious and immediate harm to the community.

Prior to 2020, we reported non-immediate priority nonconformances and major nonconformances together as major nonconformances. Starting in 2020, to more fully align with RBA Protocol 6.0 definitions, HP began distinguishing non-immediate priority nonconformances from major
nonconformances and referring to those as “other nonconformances.” In 2021, the 528 other nonconformances identified included all non-immediate priority nonconformances (3.6% of the total) and all major nonconformances (96.4% of the total), as defined by the RBA Protocol 6.0 and 7.0.

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Task Force on Climate-Related Financial Disclosures index
HP considered recommendations of the Task Force on Climate-Related Financial Disclosures (TCFD) in the development of this report.
This index includes links to information about relevant disclosures.
Topic

Disclosure focus area

Disclosure

Location*

Governance

Disclose the organization’s governance around climate-relatedrisks and opportunities.

a) Describe the board’s oversight of climate-related risks and opportunities.

Sustainable Impact: Governance

Strategy

Risk management

Metrics and targets

Disclose the actual and potential impacts of climate-related risks
and opportunities on the organization’s businesses, strategy, andfinancial planning.

Disclose how the organization identifies, assesses, and manages
climate-related risks.

Disclose the metrics and targets used to assess and manage
relevant climate-related risks and opportunities.

CDP C1.1, C1.2b) Describe management’s role in assessing and managing climate-related risks and opportunities.

CDP C1.2, C1.3a, C2.2a) Describe the climate-related risks and opportunities the organization has identified over the short,medium, and long term.

CDP C2.1, C2.2, C2.3-a, C2.4-ab) Describe the impact of climate-related risks and opportunities on the organization’s businesses,
strategy, and financial planning.

CDP C2.2, C2.3a, C2.4a, C3.1, C3.2a, C3.3, C3.4c) Describe the resilience of the organization’s strategy, taking into consideration different climate-related
scenarios, including a 2°C or lower scenario.

CDP C2.3a, C3.1a, C3.2a) Describe the organization’s processes for identifying and assessing climate-related risks.

CDP C2.1, C2.2, C2.3a, C11.3

b) Describe the organization’s processes for managing climate-related risks.

CDP C2.1, C2.2ac) Describe how processes for identifying, assessing, and managing climate-related risks are integrated
into the organization’s overall risk management.

CDP C2.1, C2.2, C3.1

a) Disclose the metrics used by the organization to assess climate-related risks and opportunities in linewith its strategy and risk management process.

CDP C1.3a, C2.3a, C2.4a, C4.1, C4.2, C4.5a, C9.1, C11.3

b) Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and therelated risks.

Footprint: Carbon and climate impact
Supply chain responsibility: Environmental impact
CDP C2.3a, C4.1b, C5.1, C6.1-C6.3, C6.5, C6.10, C7.1-7.1ac) Describe the targets used by the organization to manage climate-related risks and opportunities andperformance against targets.

CDP C1.3a, C4.1, C4.2

* CDP disclosures refer to HP’s 2021 CDP Climate Change questionnaire responses.

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Appendix

World Economic Forum International Business Council
Stakeholder Capitalism Metrics index
In the development of this report, HP considered the core metrics and disclosures published in the World Economic Forum International Business Council (WEF IBC) white paper,
Measuring Stakeholder Capitalism: Towards Common Metrics and Consistent Reporting of Sustainable Value Creation. This index includes links to information about relevant disclosures.
Pillar

Theme

Sub-theme

Location

Principles of Governance

Governing purpose

Setting purpose

11, Nominating, Governance and Social Responsibility Committee charter

Quality of governing body

Governance body composition

11, Governance, HP Board of Directors, HP 2022 Proxy Statement

Stakeholder Engagement

Material issues impacting stakeholders

12

Ethical behavior

Anti-corruption

22, Anti-Corruption Policy

Protected ethics advice and reporting mechanisms

21

Risk and opportunity oversightIntegrating risk and opportunity into business process

5, 14, 20, 28, 45, 66, HP 2021 10-K

Climate change

Greenhouse gas emissions

15, 36, 82, 104

TCFD implementation

104

Freshwater availability

Water consumption and withdrawal in water-stressed areas

38, HP CDP Water Security response

Dignity and equality

Diversity and inclusion (%)

46, HP 2021 EEO-1 Report

PlanetPeopleProsperity

105

Pay equality (%)

51

Risk for incidents of child, forced, or compulsory labor

31, 42, 110

Health and wellbeing

Health and safety (%)

51, 53, 109

Skills for the future

Training provided (#, $)50

Employment and wealth generation

Economic contribution

4, 58, HP 2021 10-K (pages 39, 55, 83–87, 88–91)

Financial investment contribution

HP 2021 10-K (pages 29, 57–59, 86–90)

Innovation of better products and services

Total R&D expenses ($)

HP 2021 10-K (page 39)

Community and social vitality

Total tax paid

HP 2021 10-K (pages 40, 83–87)

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Products and solutions

GRI index
HP considered the GRI (Global Reporting Initiative) 2016 Sustainability Reporting Standards (unless noted to be 2018 Standards) in the development of this report.
This index includes links to information about relevant Disclosures.
Disclosure

Disclosure

Location

GRI 102: General Disclosures

Location102-17 Mechanisms for advice and concerns about ethics

21

Organizational profile

Governance102-1 Name of the organization

4102-18 Governance structure

11, Governance102-2 Activities, brands, products, and services

4, HP 2021 10-K

102-19 Delegating authority

11102-3 Location of headquarters

4

102-20 Executive-level responsibility for economic, environmental, and social topics

11

102-4 Location of operations

HP 2021 10-K, HP Supplier List

102-22 Composition of the highest governance body and its committees

Governance102-5 Ownership and legal form

4, HP 2021 10-K

102-23 Chair of the highest governance body

Governance

102-6 Markets served

HP 2021 10-K

102-24 Nominating and selecting the highest governance body

Corporate Governance Guidelines

102-7 Scale of the organization

4, 53, HP 2021 10-K (pages 9, 57)

102-25 Conflicts of interest

Corporate Governance Guidelines46

102-26 Role of highest governance body in setting purpose, values, and strategy

11, Nominating, Governance and Social
Responsibility Committee Charter

102-31 Review of economic, environmental, and social topics

1128

102-33 Communicating critical concerns

Contacting the Board

102-10 Significant changes to the organization and its supply chain

HP 2021 10-K

102-35 Remuneration policies

HP 2022 Proxy Statement102-11 Precautionary Principle or approach75

102-36 Process for determining remuneration

HP 2022 Proxy Statement102-12 External initiatives

27, 30, 49, 102

Stakeholder engagement102-13 Membership of associations

Affiliations and memberships

102-40 List of stakeholder groups

102-14 Statement from senior decision-maker3

102-41 Collective bargaining
agreements

102-15 Key impacts, risks, and opportunities

4, 5, HP 2021 10-K

102-42 Identifying and selecting stakeholders

102-8 Information on employees
and other workers

A portion of the organization’s work is performed by individuals other than HP employees orother workers supervised by HP, including workers employed or supervised by contractors.

102-9 Supply chain

Strategy

11
Approximately 20,500 employees are represented by an independent trade union,
works council, or other employee representative group, or covered by collective
bargaining agreements.
11

Ethics and integrity
102-16 Values, principles, standards, and norms of behavior

106

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Disclosure102-43 Approach to stakeholder
engagement

Supply chain responsibility

Location

11102-56 External assurance

95

Some forms of stakeholder engagement follow a set frequency, such as our annual
employee Voice Insight Action survey, yearly responses to rating/ranking questionnaires,and supplier audits. Other forms of engagement, such as responses to customer requests
for information about our Sustainable Impact performance, collaboration with NGOs andindustry peers on specific issues, and discussion with policymakers, occur on an ad hoc
basis. Examples are included throughout this report. We consider input from customers,
NGOs, employees, investors, and others in the preparation of our annual Sustainable
Impact Report.

Our ESG materiality assessment reflects the key topics and concerns that have been raised
through stakeholder engagement and various analyses. This report describes how HP
addresses those issues, including in some cases through engagement with the relevant
stakeholder groups.

Material Topics
GRI 200 Economic Standards Series
GRI 201: Economic Performance*
GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary

HP 2021 10-K

103-2 The management approach and its components

HP Fiscal 2022 Financial Outlook, HP 2021 10-K

103-3 Evaluation of the management approach

HP 2021 10-K

201-1 Direct economic value generated and distributed

4, HP 2021 10-K

201-2 Financial implications and other risks and opportunities due to climate change

104, HP 2021 10-K

GRI 203: Indirect Economic Impacts

102-45 Entities included in the consolidated financial statements

HP 2021 10-K
12, 98HP determined the boundary for each material issue in this report based on input and review
from executives and content experts. These assessments considered the value chain
phases in which the most relevant impacts and opportunities occur.

102-47 List of material topics

98
Noted in sections as appropriate.

102-49 Changes in reporting

This 2021 HP Sustainable Impact Report includes in-depth information on our approach andperformance across the broad range of environmental, social, and governance issues. The
standalone Executive Summary provides a high-level overview of our Sustainable Impact
strategy, progress, and vision for the future.

102-50 Reporting period

92

102-51 Date of most recent report

June 2021

102-52 Reporting cycle

Annual102-53 Contact point for questions regarding the report

Feedback

This report has been prepared in accordance with the GRI Standards: Core option.

102-55 GRI content index

GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary98

103-2 The management approach and its components

34, 58103-3 Evaluation of the management approach

34, 5834, 58203-2 Significant indirect economic impacts
GRI 205: Anti-corruption

102-48 Restatements of information

102-54 Claims of reporting in accordancewith the GRI Standards

Appendix

Disclosure

Reporting practice102-46 Defining report content andtopic Boundaries

Products and solutions

Location

11102-44 Key topics and concerns raised

Operations

106

GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary

21, 98103-2 The management approach and its components

21103-3 Evaluation of the management approach

21, Anti-Corruption Policy

205-1 Operations assessed for risks
related to corruption

22
Results of HP’s internal assessments of corruption-related risks are confidential.

205-2 Communication and training about anti-corruption policies and procedures

23

GRI 300 Environmental Standards Series
GRI 301: Materials
GRI 103: Management Approach* Although this GRI Standards topic was not determined to be material in HP’s ESG materiality assessment, we recognize that it is relevant tosome stakeholders, and we provide information about HP’s programs and performance in this area.

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Disclosure

Location

103-1 Explanation of the material topic and its Boundary75, 98103-1 Explanation of the material topic and its Boundary36, 54, 74, 98

103-2 The management approach and its components

75

103-2 The management approach and its components

36, 53, 74, HP Carbon accounting manual

103-3 Evaluation of the management approach

75, HP 2021 10-K

103-3 Evaluation of the management approach95

301-1 Materials used by weight or volume90305-1 Direct (Scope 1) GHG emissions

17

301-2 Recycled input materials used90

305-2 Energy indirect (Scope 2) GHG emissions

17

301-3 Reclaimed products and their packaging materials

72, 89305-3 Other indirect (Scope 3) GHG emissions18

305-4 GHG emissions intensity

17

GRI 302: Energy
GRI 103: Management Approach305-5 Reduction of GHG emissions

54, 36103-1 Explanation of the material topic and its Boundary36, 74, 98

305-6 Emissions of ozone-depleting substances (ODS)

65

103-2 The management approach and its components

53, 74

GRI 306: Waste*103-3 Evaluation of the management approach

53, 54, 95

GRI 103: Management Approach302-1 Energy consumption within the organization

64

302-3 Energy intensity

64

302-4 Reduction of energy consumption

54302-5 Reductions in energy requirements of products and services

74

GRI 303: Water and Effluents*
GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary38, 56, 98

103-2 The management approach and its components

53, 38, HP Water accounting manual

103-3 Evaluation of the management approach95

303-1 Interactions with water as a shared resource

16, 38, 64

303-2 Management of water discharge-related impacts

64, CDP Water security 2021: W1.2b

303-3 Water withdrawal

64

303-4 Water discharge

CDP Water security 2021: W1.2b

303-5 Water consumption

CDP Water security 2021: W1.2b

103-1 Explanation of the material topic and its Boundary38, 57, 72, 98

103-2 The management approach and its components

38, 57, 72, Export of Electronic Waste
to Developing Countries Policy

103-3 Evaluation of the management approach

HP 2021 10-K

306-1 Waste generation and significant waste-related impacts

72, 80, 70, 57

306-2 Management of significant waste-related impacts

38, 57, 67

306-3 Waste generated

57

306-4 Waste diverted from disposal

57, 73306-5 Waste directed to disposal

57, 73

GRI 308: Supplier Environmental Assessment
GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary44, 98103-2 The management approach and its components

44, Supply chain responsibility:
Our approach, HP Supplier Code of Conduct

GRI 305: Emissions
GRI 103: Management Approach* Although this GRI Standards topic was not determined to be material in HP’s ESG materiality assessment, we recognize that it is relevant to* Although this GRI Standards topic was not determined to be material in HP’s ESG materiality assessment, we recognize that it is relevant tosome stakeholders, and we provide information about HP’s programs and performance in this area.

some stakeholders, and we provide information about HP’s programs and performance in this area.

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Disclosure103-3 Evaluation of the
management approach308-1 New suppliers that were screenedusing environmental criteria

Integrity and human rights

Supply chain responsibility

Location
We determined that 95% of HP first-tier production suppliers, by spend, had environmental
management system (EMS) certification (e.g., ISO 14001) for manufacturing sites during2021. Data represents review of 96% of HP production spend. The HP Supplier Codeof Conduct requires our suppliers to have an effective EMS for manufacturing sites,
regardless of third-party certification. We audit suppliers to this standard. HP 2021 10-K
95% of HP production suppliers, by spend, have been screened using environmental criteria.
This includes new suppliers that were onboarded during 2021.

GRI 400 Social Standards Series
GRI 401: Employment

Operations

Products and solutions

Disclosure

Location403-2 Hazard identification, risk assessment, and incident investigation

53

403-3 Occupational health services

53, 51

403-4 Worker participation, consultation, and communication on occupational
health and safety

53, 51

403-5 Worker training on occupational health and safety53403-6 Promotion of worker health53, 51403-7 Prevention and mitigation of occupational health and safety impacts directly
linked by business relationships

53

GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary51, 98103-2 The management approach and its components

51103-3 Evaluation of the management approach21

401-1 New employee hires and employee turnover62

401-2 Benefits provided to full-time
employees that are not provided totemporary or part-time employees

51This is not practical to report by significant locations of operations, given variation by country.

GRI 402: Labor/Management Relations

GRI 404: Training and Education

103-1 Explanation of the material topic and its Boundary

103-1 Explanation of the material topic and its Boundary98

103-2 The management approach and its components

49103-3 Evaluation of the management approach49

HP does not currently disclose this information.

GRI 403: Occupational Health and Safety 2018
GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary

31, 51, 53, 98

103-2 The management approach and its components

51, HP Environmental, Health and Safety
Policy103-3 Evaluation of the management approach403-1 Occupational health and safety management system

109

403-9 Work-related injuries

63
The types of injury HP recorded in calendar year 2021 included head/neck (17% of the total),hands/wrists (17%), lower extremities (17%), arms/shoulders (8%), back (13%), and other (29%).
Some injuries are classified using multiple injury types. It is not practical to break down the
injury data that HP reports by employment contract (employees and contractors that HP
manages) or by gender. Despite a comprehensive COVID-19 response plan, HP did experience
several presumptive work-related COVID-19 exposures, which accounted for about 20% of
all recordable incidents that we recorded as occupational illnesses. HP experienced zero
fatalities for the years reported (calendar years 2019–2021). HP does not report absentee rate.

GRI 103: Management Approach

GRI 103: Management Approach402-1 Minimum notice periods regarding
operational changes

Appendix

2021 HP Sustainable Impact Report103-2 The management approachand its components

9849
Each year, HP leaders identify human capital development priorities to help advance ourbusiness and human resource strategies. This involves analyzing the capabilities and skills
we need to deliver on culture and talent development, business transformation, leadershipagility, employee engagement, and innovation. This needs assessment is informed by data
sources such as our employee engagement survey, succession planning, and businessperformance metrics. Employees also work with their managers to create annual personal
development goals that build on their strengths, improve performance, and progress theircareers. We track and measure employee development at program and audience levels,with clear targets for both. We systematically evaluate all formal development programs
through our learning management system, measuring improvements in employee
performance and business impact.

103-3 Evaluation of the management approach49

53

404-1 Average hours of training per year per employee

4953

404-2 Programs for upgrading employee skills and transition assistance programs

50

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GRI 405: Diversity and Equal Opportunity

Operations

Products and solutions

Appendix

Disclosure

Location

103-1 Explanation of the material topic and its Boundary98

103-2 The management approach and its components

31, Supply chain responsibility: Our approach,
HP Human Rights Policy, HP 2020 Human
Rights Update, HP Modern Slavery Act
Transparency Statement103-3 Evaluation of the management approach

40, 24

GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary46, 98103-2 The management approach and its components

46103-3 Evaluation of the management approach

46, HP 2021 10-K

405-1 Diversity of governance bodies and employees

46, 61, HP Board of Directors, HP 2022
Proxy Statement

GRI 406: Non-discrimination

408-1 Operations and suppliers at
significant risk for incidents of child labor

GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary98

103-2 The management approach and its components

40, Supply chain responsibility:
Our approach, HP 2020 Human Rights Update103-3 Evaluation of the management approach

24, HP 2021 10-K
42406-1 Incidents of discriminationand corrective actions taken

HP discloses the rates of conformance in production supplier sites audited, as well as
the data needed to calculate the approximate number of nonconformances. Due toconfidentiality, HP does not report details regarding specific incidents of discrimination
during the reporting period.

42
HP discloses the rates of conformance in production supplier sites audited, as well as thedata needed to calculate the approximate number of nonconformances. To support rights
in this area, HP has controls to meet student and young worker requirements. In China, nomore than 20% of the direct labor supporting the manufacturing of HP products, packaging,parts, components, subassemblies, and materials at any given facility should consist of
student workers at any point in time. We track performance in this area through our KPI
program and student worker assessments.

GRI 409: Forced or Compulsory LaborGRI 103: Management Approach103-1 Explanation of the material topic and its Boundary

31, 98103-2 The management approach and its components

31, 23, Supply chain responsibility: Our
approach, HP Human Rights Policy, HP 2020
Human Rights Update, HP Modern Slavery Act
Transparency Statement103-3 Evaluation of the management approach

24, 40

GRI 407: Freedom of Association and Collective Bargaining
GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary98

103-2 The management approach and its components

29, Supply chain responsibility:
Our approach

103-3 Evaluation of the management approach42

GRI 412: Human Rights Assessment

42

GRI 103: Management Approach407-1 Operations and suppliers in which
the right to freedom of association andcollective bargaining may be at risk

HP discloses the rates of conformance in production supplier sites audited, as well as the dataneeded to calculate the approximate number of nonconformances. We require suppliers totrain workers to understand their rights concerning collective bargaining, and to allow workers
to associate freely without fear of discrimination, reprisal, intimidation, or harassment.

GRI 408: Child LaborGRI 103: Management Approach1102021 HP Sustainable Impact Report409-1 Operations and suppliers at
significant risk for incidents of forced orcompulsory labor

31, 42HP discloses the rates of conformance in production supplier sites audited, as well as thedata needed to calculate the approximate number of nonconformances. See Combating
modern slavery for more detail about our approach in this area.

103-1 Explanation of the material topic and its Boundary

23, 98103-2 The management approach and its components

24, HP Human Rights Policy, HP 2020
Human Rights Update103-3 Evaluation of the management approach

40, 24, HP 2020 Human Rights Update412-1 Operations that have been subject to human rights reviews or impact assessments

40

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Disclosure412-2 Employee training on human rights policies or procedures

24

GRI 416: Customer Health and Safety412-3 Significant investment agreements and contracts that include human rights
clauses or that underwent human rights screening

31

GRI 103: Management Approach

GRI 413: Local Communities*
GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary6, 98

103-2 The management approach and its components

6, 38, 58, HP Global Charitable
Contributions Policy

103-3 Evaluation of the management approach

58, HP 2022 Proxy Statement413-1 Operations with local community engagement, impact assessments, anddevelopment programs

29, 39, Supply chain responsibility:
Our approach

103-3 Evaluation of the management approach

40, 39414-1 New suppliers that werescreened using social criteria

82103-3 Evaluation of the management approach

82

25, 83, 98

103-2 The management approach and its components

25, 83, Privacy, HP Privacy Statement103-3 Evaluation of the management approach

25

Corporate governance
GRI 103: Management Approach

GRI 103: Management Approach103-1 Explanation of the material topic and its Boundary98

103-2 The management approach and its components

23, 21, Governance, HP 2022 Proxy
Statement

103-3 Evaluation of the management approach

Governance, HP 2022 Proxy Statement103-1 Explanation of the material topic and its Boundary27, 98

Data and product security

103-2 The management approach and its components

27, HP Political Contributions Policy

GRI 103: Management Approach

103-3 Evaluation of the management approach

27, HP Corporate Political Contributions,
HP Employee PAC Contributions, U.S. lobbying
expenditures
27, HP Political Contributions Policy, HP
Employee PAC Contributions, U.S. Lobbying
Expenditures* Although this GRI Standards topic was not determined to be material in HP’s ESG materiality assessment, we recognize that it is relevant tosome stakeholders, and we provide information about HP’s programs and performance in this area.

2021 HP Sustainable Impact Report

26

Other material issuesˆ

95% of HP production suppliers, by spend, have been screened using social criteria.
This includes new suppliers that were onboarded during 2021.

415-1 Political contributions

82

103-1 Explanation of the material topic and its Boundary

418-1 Substantiated complaints concerning breaches of customer privacy and lossesof customer data

GRI 415: Public Policy

111

82, 98

GRI 103: Management Approach

GRI 103: Management Approach103-2 The management approach and its components

103-1 Explanation of the material topic and its Boundary

GRI 418: Customer Privacy

GRI 414: Supplier Social Assessment

29, 98Location

103-2 The management approach and its components

416-1 Assessment of the health and safety impacts of product and service categories

6, 38, 58

103-1 Explanation of the material topic and its Boundary

Appendix^103-1 Explanation of the material topic and its Boundary

83, 98103-2 The management approach and its components

83103-3 Evaluation of the management approach83

This includes issues determined to meet the ESG materiality threshold for this report that are not already addressed by the GRI Standards
topics in the index above.

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AppendixEndnotes
Additional information about the data presented in this report is available upon request.

About HP
1

As of October 31, 2021.

2

Ibid.

shipped during the reporting year. Total volume excludes brand-licensed products and after-market hardware accessories. Total RCP
includes postconsumer recycled plastic, closed-loop plastic, and ocean-bound plastics used in HP products. Personal systems plastic isdefined by EPEAT® eco label criteria. Subject to relevant restrictions on the use and distribution of materials destined for recycling and/or
recycled feedstocks.
10

Calculated as the percentage of primary plastic packaging (by weight) reduced per unit shipped. Excludes secondary and tertiary
packaging components. Includes HP personal systems and printer hardware packaging. Does not include packaging for the following:
Graphics Solutions hardware other than PageWide XL and DesignJet printers; 3D printing hardware; print supplies; refurbished products;
and accessories such as third-party options, drop in box, and aftermarket options.

Sustainable Impact
Sustainable Impact strategy
1

In 2021, we tracked over US$3.5 billion in new sales (total contract value) in which sustainability criteria were a known consideration andwere supported actively by HP’s Sustainability and Compliance organization and Commercial organization.

11

Zero-waste operations: eliminate nonhazardous waste to landfill in all HP direct operations by 2025. Includes all HP-owned and -managedsites worldwide. Zero waste is defined by the UL or TRUE certification standards.

2

HP estimates supplier GHG emissions avoided based on supplier-reported energy savings from specific energy-efficiency projects(compared to projected energy use without those projects) and supplier use of zero-emissions energy. This energy data is converted into
GHG emissions avoided using emission factors for electricity and fuel types. This data also includes estimates of product transportationrelated GHG emissions avoided, related to specific initiatives to improve product transportation efficiency.

12

Fiber by weight will be 1) certified to rigorous third-party standards, 2) recycled, or 3) balanced by forest restoration, protection, and otherinitiatives through HP’s Forest Positive Framework.

13

HP brand paper and paper-based packaging for home and office printers and supplies, PCs, and displays are derived from certified
and recycled sources, with a preference for Forest Stewardship Council® (FSC®) certification. Packaging is the box that comes with the
product and all paper-based materials inside the box.

14

We calculate the annual tonnage for paper used in our products and print services that will be addressed through projects with civilsociety forestry organizations to counteract possible deforestation by taking the estimated annual total tonnage of paper consumed in
the use of our printing products and print services minus the weight of such paper that we mitigate internally, through our responsible
sourcing programs. Non-HP paper represented 96% of our total fiber footprint during 2021. See HP Forest positive accounting manual.

15

All HP brand paper is derived from certified sources; paper-based packaging for PCs, displays, home and office print, and supplies isreported by suppliers as recycled or certified, with a minimum of 97% by volume verified by HP. Packaging is the box that comes with the
product and all paper-based materials inside the box. Packaging for commercial, industrial, and 3D products, scanners, personal systems
accessories, and spare parts is not included.

16

This data does not include participation in RBA audits. Participation in our supply chain sustainability programs is quantified by those
programs that go beyond audits to build supplier capabilities to meet our standards. This includes deep-dive assessment, weekly
reporting of labor metrics, procurement engagement through our supplier Sustainability Scorecard, and in-depth coaching andworkshops tailored to supplier risks.

17This replaces and expands on our prior goal to develop skills and improve the wellbeing of 500,000 factory workers by 2025, since thebeginning of 2015. Progress through 2021 against that goal includes a total of 349,000 factory workers: 77,800 factory workers in 2015;
45,700 in 2016; 119,900 in 2017; 12,000 in 2018; 11,000 in 2019; 46,000 in 2020; and 37,000 in 2021. Prior to 2020, data included production
supplier workers only. In 2020, we expanded the scope of our program to also include nonproduction supplier workers and workers at HPcontrolled manufacturing facilities. Total does not equal sum of data for each year due to rounding.

18

Labor-related human rights are defined as modern slavery, working hours, pay, and safety. Assure based on key performance metrics
based on evidence and analysis of published disclosures, mandated data submittals, certifications, audits, etc.

3

All HP brand paper is derived from certified sources; paper-based packaging for PCs, displays, home and office print, and supplies isreported by suppliers as recycled or certified, with a minimum of 97% by volume verified by HP. Packaging is the box that comes with the
product and all paper-based materials inside the box. Packaging for commercial, industrial, and 3D products, scanners, personal systems
accessories, and spare parts is not included.

4

Absolute reduction of Scope 1, 2, and 3 GHG emissions compared to 2019. Excludes non-HP paper consumed during product use.

5

Moving forward, this will be replaced by a new goal, which has been submitted to and is awaiting validation by SBTi. This will support ourbroader goal to achieve carbon-neutral HP operations by 2025.

6

Product-use GHG emissions intensity describes the performance of our portfolio, taking into account changes to product mix andbusiness growth. HP product-use GHG emissions intensity measures per-unit GHG emissions during anticipated product lifetime use.
These values are then weighted by contribution of personal systems and printing products to overall revenue in the current year. Theseemissions represent more than 99% of HP product units shipped each year, including notebooks, tablets, desktops, mobile computing
devices, workstations, and displays; HP InkJet, LaserJet, DesignJet, Indigo, Scitex, and Jet Fusion 3D printers; and scanners. Although HP
updated its carbon footprint calculation methodology in 2021 (see the methodological updates box on page 15), we continue to calculate
this metric using the original methodology, for comparability with past years.

7

Percentage of HP’s total annual product and packaging content, by weight, that will come from recycled and renewable materials andreused products and parts by 2030.

8

Percentage of HP’s total annual product and packaging content, by weight, that comes from recycled and renewable materials and reused
products and parts. 2021 data does not include the following products or packaging for these products: PageWide Industrial and 3D
printing products; or personal systems accessories and print accessories sold separately.

9

Recycled content plastic (RCP) as a percentage of total plastic used in all HP personal systems, printer hardware, and print cartridges

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19“Leadership” is defined as director level and up at HP.

20

As a percentage of U.S. personnel with the title of Executive, formerly called Vice President.

21

Annually, HP employees fill out a survey called Voice Insight Action (VIA) to help us understand overall employee engagement including
their sense of belonging in the company.

22

Operations

Products and solutions

Appendix

Privacy
1

Excludes new hires joining HP after February 1, 2021 (although all new hires are given 30 days to complete Integrity at HP New Hire training
as part of their mandatory onboarding process).

HP’s ISO 27001 certifications in 2021 include: DaaS Remote Monitoring & Management Services and within DaaS Proactive Managementwith TechPulse; Managed Print Services Remote Monitoring and Management Services; HP UK Development Limited; Indigo Presses,
Servers, and Software Solutions; PSGO Image Load Services; PSGO Dynamic Configuration Service; HP Inc. UK Limited; Customer Service
Life Cycle Solutions (Bentonville, AR); Customer Support Break/Fix (APJ); Customer Support Break/Fix (EMEA); HP India Sales Pvt. Ltd.

2

A cybersecurity event requires external disclosure if compelled by applicable laws or regulations.

23

Our programs aim to accelerate digital equity through providing access to at least one of the following: hardware, connectivity, content, or
digital literacy.

Supply chain responsibility

24

We enable better learning outcomes by supporting education through provision of learning and digital literacy programs and solutions.

25

Includes valuation of employee volunteer hours, employee donations, HP Foundation match, and HP Foundation grants.

Approach1

HP uses the terms “production suppliers,” “product transportation suppliers,” and “nonproduction suppliers” throughout this report.
“Production suppliers” provide materials and components for our product manufacturing and also assemble HP products, and are theprimary focus of our HP Supplier Code of Conduct audits, assessments, KPI program, Sustainability Scorecard, and capability-building
initiatives. “Product transportation suppliers” provide services for the shipping and delivery of HP products. Learn more in Supply chain
responsibility: Environmental impact. “Nonproduction suppliers” provide goods and services that do not go into the production of HP
products (such as staffing, telecommunications, and travel). These suppliers are a significant focus of our supplier diversity efforts.

2

Retained, existing, and new sales are tracked through internal HP processes that identify customer requests related to sustainability andsupply chain responsibility. Sales values take into account total contract values.

3This data does not include participation in RBA audits. Participation in our supply chain sustainability programs is quantified by those
programs that go beyond audits to build supplier capabilities to meet our standards. This includes deep-dive assessment, weekly
reporting of labor metrics, procurement engagement through our supplier Sustainability Scorecard, and in-depth coaching andworkshops tailored to supplier risks.

4This replaces and expands on our prior goal to develop skills and improve the wellbeing of 500,000 factory workers by 2025, since thebeginning of 2015. Progress through 2021 against that goal includes a total of 349,000 factory workers: 77,800 factory workers in 2015;
45,700 in 2016; 119,900 in 2017; 12,000 in 2018; 11,000 in 2019; 46,000 in 2020; and 37,000 in 2021. Prior to 2020, data included production
supplier workers only. In 2020, we expanded the scope of our program to also include nonproduction supplier workers and workers at HPcontrolled manufacturing facilities. Total does not equal sum of data for each year due to rounding.

5

Labor-related human rights are defined as modern slavery, working hours, pay, and safety. Assure based on key performance metrics
based on evidence and analysis of published disclosures, mandated data submittals, certifications, audits, etc.

ESG materiality
1

This ESG materiality assessment followed the “double materiality” principle, which considers both how topics impact a company and how
the company impacts the environmental, social, and economic aspects of those topics.

Footprint
1

Carbon and water footprint data presented in this section related to our production suppliers (except for HP brand paper) is calculatedusing product life cycle assessment-based estimates for materials extraction through manufacturing and product transportation.
Production supplier GHG emissions and water withdrawal data presented on page 44 is based on a different methodology. See
Methodological updates on page 15 for detail about nonproduction suppliers.

Carbon and climate impact
1

Absolute reduction of Scope 1, 2, and 3 GHG emissions compared to 2019. Excludes non-HP paper consumed during product use.

Water
1

Methodological updates to improve the accuracy of our carbon footprint calculations also impacted calculations in the following water
footprint categories: water consumption in HP supply chain—direct use in operations, water consumption in HP supply chain associatedwith the generation of electricity, and water consumption associated with the generation of electricity used by HP products. Please see
Methodological updates on page 15 for more detail.

Integrity and human rights

Human rights
1

The term “forced labor” refers to situations in which people are coerced to work against their will, either overtly through violence or
intimidation, or by more subtle means such as accumulated debt, retention of identity papers, and threats of denunciation. HP forbids any
forced, bonded, or indentured labor, involuntary prison labor, slavery, or trafficking of persons within its supply chain.

2

We use these terms interchangeably when describing HP’s existing programs and policies.

Ethics and anti-corruption
1

Excludes new hires joining HP after February 1, 2021 (although all new hires are given 30 days to complete Integrity at HP New Hire training
as part of their mandatory onboarding process).

Human rights
1

Excludes new hires joining HP after February 1, 2021 (although all new hires are given 30 days to complete Integrity at HP New Hire training
as part of their mandatory onboarding process).

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Responsible minerals sourcing
1“Conflict minerals” refers to the mineral precursors of the metals tantalum, tin, tungsten, and gold (3TG) as defined in the U.S. Securities
and Exchange Commission (SEC) rule requiring a conflict minerals disclosure. Revenue from mining these minerals in the Democratic
Republic of the Congo (DRC) and adjoining countries has been widely linked to funding for groups engaged in extreme violence andhuman rights atrocities.

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Supplier diversity
1

2

2

3

Operations
1

As of October 31, 2021.

HP’s allocatable indirect spend is calculated based on suppliers’ spending with diverse suppliers and their dollar volume of HP’s businesscompared to their total revenue.

2

McKinsey & Company, 2020, “Diversity wins: How inclusion matters”, https://www.mckinsey.com/featured-insights/diversity-and-inclusion/
diversity-wins-how-inclusion-matters.

3“Leadership” is defined as director level and up at HP.

4

Annually, HP employees fill out a survey called Voice Insight Action (VIA) to help us understand overall employee engagement, including
their sense of belonging in the company.

5

As a percentage of U.S. personnel with the title of Executive, formerly called Vice President.

6

As of October 31, 2021.

This continues a goal from before the separation of Hewlett-Packard Company on November 1, 2015, extending the goal to 2025. Includes
data from suppliers associated with HP Inc. and HP Inc. pre-separation business units.

7

Ibid.

8

HP estimates supplier GHG emissions avoided based on supplier-reported energy savings from specific energy-efficiency projects(compared to projected energy use without those projects) and supplier use of zero-emissions energy. This energy data is converted into
GHG emissions avoided using emission factors for electricity and fuel types. This data also includes estimates of product transportationrelated GHG emissions avoided, related to specific initiatives to improve product transportation efficiency.

Estimate is based on 1.09 million hours of formal organized learning, 0.55 million hours of self-directed learning, and more than 0.11 million
hours of manufacturing and technology training.

9

In the United States, the minimum amount of vacation time for salaried exempt employees is three weeks per year. Vacation time varies inother locations.

10

In the United States, salaried exempt employees are eligible for paid sick time to cover occasional illness or until short-term disability isapproved. Policies vary in other locations.

11

During calendar year 2021, HP documented 71 recordable incidents, 35 lost workday cases, and 1,234 lost workdays.

Intensity is calculated as the portion of first-tier production and product transportation suppliers’ reported GHG emissions attributableto HP, divided by HP’s annual revenue. This method normalizes performance based on business productivity. Intensity is reported as athree-year rolling average to decrease the impact of variance year over year and highlight longer-term trends. Production supplier GHG
emissions include Scope 1 and Scope 2.

Ibid.

5

These are the total GHG emissions reductions and financial savings reported by suppliers through CDP, not amounts attributable to HP.

6

Based on HP consumer and commercial PCs and displays shipped in 2021. 100% renewable electricity achieved by purchasing both
Renewable Energy Credits (RECs) and International Renewable Energy Credits (I-RECs) as defined by EPEAT®.

7

Due to COVID-19, in limited cases SmartWay partners were not available during 2021.

Performance monitoring and evaluation

2

Appendix

Our employees

41

Products and solutions

Data is for the 12 months ending September 30 of the year noted. Figures are for purchases in the United States and Puerto Rico from
U.S.-based businesses. Suppliers are categorized as minority-owned or women-owned, not both. These categories include all sizes ofbusinesses.

Environmental impact
1

Operations

These include child labor, forced labor, severe forms of discrimination, health and safety issues posing immediate danger to life or risk ofserious injury, and perceived violation of environmental laws posing serious and immediate harm to the community. We take such findings
very seriously and require suppliers to cease all related practices and report corrective actions taken within 30 days of the original audit.
Recruitment fees must be reimbursed within 90 days of discovery and are verified by an on-site inspection within 180 days of discovery.
We follow up closely to ensure that all required corrective actions are completed, and visit sites to confirm resolution. Immediate priority
findings do not necessarily involve termination of the supplier; we work with suppliers as appropriate to improve their performance andworker conditions in these areas.
Immediate priority findings (14 in 2021) include child labor, forced labor, severe forms of discrimination, health and safety issues posing
immediate danger to life or risk of serious injury, and perceived violation of environmental laws posing serious and immediate harmto the community. Prior to 2020, we reported non-immediate priority nonconformances and major nonconformances together as
major nonconformances. Starting in 2020, to more fully align with RBA Protocol 6.0 definitions, HP began distinguishing non-immediatepriority nonconformances from major nonconformances and referring to those as “other nonconformances.” In 2021, the 528 othernonconformances identified included all non-immediate priority nonconformances (3.6% of the total) and all major nonconformances(96.4% of the total), as defined by the RBA Protocol 6.0 and 7.0.

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Our facilities
1

Depending on the project, our sites may achieve certification for LEED Building Design and Construction (LEED BD+C), LEED Interior
Design and Construction (LEED ID+C), or LEED Building Operations and Maintenance (LEED O+M). Learn more.

2This includes BREEAM International Refurbishment and Fit Out (RFO). Learn more.

3

About GHG emissions data: This report includes Scope 1, 2, and 3 GHG emissions data from HP’s operations, transportation fleet,and employee business travel, calculated according to the Greenhouse Gas Protocol of the World Business Council for Sustainable
Development (WBCSD) and World Resources Institute (WRI). See the HP 2021 carbon footprint for more details and an overview of
emissions across the value chain.
• Scope 1 emissions include those from the direct use of natural gas, diesel fuel, refrigerants, and PFCs in operations and from fuel usedby HP’s transportation fleet.
• Scope 2 emissions are primarily from purchased electricity used in HP’s operational real estate.
• Scope 3 emissions reported in this section result from employee business travel by commercial airlines and from commuting.
Data in this section for 2019–2021 uses the market-based method. In the data summary, we also include 2019–2021 data using thelocation-based method. See note * on page 18 for additional detail.

4

Moving forward, this will be replaced by a new goal, which has been submitted to and is awaiting validation by SBTi. This will support ourbroader goal to achieve carbon neutral HP operations by 2025.

5

As applicable, HP uses RECs in Canada and the United States, GOs in most European countries, and I-RECs in most Asian countries andother countries not covered by RECs and GOs.

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Operations

6

NEWater (ultra-purified wastewater used in manufacturing operations, landscaping, and plumbing in Singapore) is currently our only
reused source.

7

Beginning in 2019, HP directly tracks nonhazardous waste data for the company’s highest energy-consuming sites globally (12,900 tonnes
in 2021), which account for 90% of HP’s operational waste. These sites provide a representative sample of the main types of facilities in our
portfolio from across the regions where we operate.

8

1

The HP Foundation is a nonprofit, 501(c)(3) organization.

2

Includes valuation of employee volunteer hours, employee donations, HP Foundation match, and HP Foundation grants.

3

Hourly rate is based on type of volunteering: US$195/hour for board, service corp, pro bono, and skills based; US$28.54/hour for hands-on
and undetermined. Valuation of non-U.S. volunteering hours is adjusted using World Bank data for purchasing power differences
across countries.

11

Weight percentage where toner and components considered by HP to be critical to print quality (cleaning blade, imaging drum, developer
blade, developing roller, and charge roller) are excluded: 36% reused, 40% recycled. Total 76% reused/recycled. Absolute weightpercentage excluding toner: 21% reused; 24% recycled. Total 45% reused/recycled.

12

See endnote 10 above.

13

Moderately water-resistant with Original HP Bright Office Inks. Performance varies based on printer and print profile. Water resistancetesting by HP Image Permanence Lab on a range of HP media, following ISO 18935 method. For more information, see HPLFMedia.com/
printpermanence.

14

HP and non-HP personal systems devices.

15

Natural Capital Partners, The CarbonNeutral Protocol, 2020 edition, https://www.carbonneutral.com/thecarbonneutral-protocol.

16

Based on results of third-party (WSP) research for HP of OEM MPS providers with carbon neutral offers as of June 2020. “Comprehensive”
means the planet’s only globally certified carbon neutral MPS service that covers life cycle emissions due to raw material extraction;
manufacturing; transportation; use of HP printers, Original HP supplies, and paper; and end of service.

17

Refers to the emissions from the HP branded fleet over the term of the Managed Print Service.

18

LCAs are verified by an independent third party to conform to ISO 14040 and ISO 14044, and are used by HP to understand the total carbon
footprint for HP printing and imaging devices, paper, and supplies. Using this data, along with the information unique to each customer, we
calculate the total carbon emissions for a customer’s fleet. Data is third-party verified throughout the process and the HP Carbon Neutral
Service is certified to the CarbonNeutral Protocol.

19

Based on plan usage, internet connection to eligible HP printer, valid payment method, email address, and delivery service in yourgeographic area.

20

Program availability varies due to local postal or environmental regulations. For details, see www.hp.com/hprecycle.

21

Based on monthly subscription cost of HP Instant Ink 700-page plan without purchase of additional sets of pages compared to cost
per page to print ISO/IEC 24711 pages on most in-class, traditional A4 color inkjet cartridge printers and MFPs priced <$385 AUD, <$420
CAD, <$333 NZD, and <$350 USD using original standard-capacity cartridges. Average CPP per country used to determine percent
savings versus CPP for HP Instant Ink. Sale prices not considered for this study. HP Ink Advantage printers and printers which only use XL
cartridges excluded due to non-standard hardware & supplies model. Keypoint Intelligence September 2021 study commissioned by HP,
based on publicly available information as of August 18, 2021. Printers selected by market share in IDC Quarterly Hardcopy Peripherals
Tracker—Final Historical 2021Q2. For details: www.keypointintelligence.com/HPInstantInk.

22

Based on monthly subscription cost of HP Instant Ink monochrome toner service 1,500-page plan without purchase of additional setsof pages compared to cost per page to print ISO/IEC 24711 pages on most in-class, traditional A4 monochrome toner cartridge printers<$493 USD and <€494 and MFPs priced <$649 USD and <€672 using original standard-capacity integrated cartridges (toner and drumin one cartridge). Average CPP per country used to determine percent savings versus CPP for HP Instant Ink. Sale prices not considered
for this study. Printers which only use XL cartridges excluded due to non-standard hardware & supplies model. Keypoint Intelligence
September 2021 study commissioned by HP, based on publicly available information as of August 18, 2021. Printers selected by market
share in IDC Quarterly Hardcopy Peripherals Tracker—Final Historical 2021Q2. For details: www.keypointintelligence.com/HPInstantInk.

23

Availability varies due to local postal or environmental regulations. See hp.com/hprecycle. Number of countries is as of October 2021.

Products and solutions
Circular and net zero carbon economy
1

Percentage of HP’s total annual product and packaging content, by weight, that will come from recycled and renewable materials andreused products and parts by 2030.

2

Percentage of HP’s total annual product and packaging content, by weight, that comes from recycled and renewable materials and reused
products and parts. 2021 data does not include the following products or packaging for these products: PageWide Industrial and 3D
printing products; or personal systems accessories and print accessories sold separately.

3

Recycled content plastic in HP products is certified postconsumer. Although there is recycled content in some plastic packaging, in 2021
that amount is not included in this data because we are working to improve the data-collection process.

4

We conduct product carbon footprints (PCFs), a subset of life cycle assessment, of business HP desktops, notebooks, tablets,
workstations, thin clients, All-in-One computers, and displays to better understand performance of individual products and our overall
portfolio. These estimate total GHG emissions associated with a product over its lifetime and include emissions from materials extraction,
manufacturing, distribution, use, and end-of-life management. To assess and report our complete personal systems product carbon
footprint, we extrapolate these results to cover 99% of overall personal systems product sales (by unit and by revenue) during thereporting year.

5

In 2021, HP tracked approximately US$7 billion in new sales associated with deals in which it met customer requirements for registeredproduct eco labels, including ENERGY STAR®, EPEAT®, and Blue Angel.

6

As of November 2021.

7

As of October 31, 2021.

8

Or as otherwise required by law.

9

As of May 2022, this program is only available in France.

102021 Four Elements Consulting LCA study, commissioned by HP, provides a comparative environmental assessment of an Original
HP Toner Cartridge (CF226A) with an HP EvoCycle Cartridge (CF226XR) utilising the most current data on production practices,

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recycling, product quality, and usage trends (see hp.com/go/EvoCycle-HP-2021). The LCA leverages a 2021 SpencerLab Reliability study,commissioned by HP, comparing Original HP CF226X Toner Cartridges with HP EvoCycle CF226XR Toner Cartridges. For details, seewww.spencerlab.com/reports/HP-EvoCycle2021.pdf. The LCA concludes that the HP EvoCycle has a 37% lower carbon footprint than the
HP CF226A in the production phase and a 1.8% lower carbon footprint when looking at the entire life cycle of the cartridge.

Zero-waste operations: eliminate nonhazardous waste to landfill in all HP direct operations by 2025. Includes all HP-owned and -managedsites worldwide. Zero waste is defined by the UL or TRUE certification standards.

Community giving and volunteerism

Products and solutions

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24This is the number of countries or territories where HP offers hardware recycling and/or Original HP Ink Cartridge recycling and/or
Original HP and Samsung toner cartridge recycling.

25

These include child labor, forced labor, severe forms of discrimination, health and safety issues posing immediate danger to life or risk ofserious injury, and perceived violation of environmental laws posing serious and immediate harm to the community. We take such findings
very seriously, and require suppliers to cease all related practices and report corrective actions taken within 30 days of the original audit.
Recruitment fees must be reimbursed within 90 days of discovery, and are verified by an on-site inspection within 180 days of discovery.
We follow up closely to ensure that all required corrective actions are completed, and visit sites to confirm resolution. Immediate priority
findings do not necessarily involve termination of the supplier; we work with suppliers as appropriate to improve their performance andworker conditions in these areas.

26

27

28

Product-use GHG emissions intensity describes the performance of our portfolio, taking into account changes to product mix andbusiness growth. HP product-use GHG emissions intensity measures per-unit GHG emissions during anticipated product lifetime use.
These values are then weighted by contribution of personal systems and printing products to overall revenue in the current year. Theseemissions represent more than 99% of HP product units shipped each year, including notebooks, tablets, desktops, mobile computing
devices, workstations, and displays; HP inkjet, LaserJet, DesignJet, Indigo, Scitex, and Jet Fusion 3D printers; and scanners. Although HP
updated its carbon footprint calculation methodology in 2021 (see the methodological updates box on page 15), we continue to calculate
this metric using the original methodology, for comparability with past years.
The average energy consumption of HP products was estimated annually between 2019 and 2021 using high-volume product lines
representative of the overall shipped product volume. The high-volume personal systems product lines include notebook and desktop
computers, tablets, All-in-Ones, workstations, thin clients, and displays.
HP calculations based on ENERGY STAR® normalized TEC data comparing the HP LaserJet 200–500 series with predecessor printing
systems not using HP EcoSmart.

29

As defined in the Global Reporting Initiative Sustainability Reporting Standards, renewable material is “material derived from plentiful
resources that are quickly replenished by ecological cycles or agricultural processes, so that the services provided by these and otherlinked resources are not endangered and remain available for the next generation.” To count as renewable, HP also requires that materials
must be sustainably sourced and, where applicable, certified through a credible third-party certification scheme.

30

For 2021, we improved the calculation methodology for this data point to reflect the number of EPEAT®-registered product models forwhich substance inventory is collected divided by the total number of EPEAT-registered product models. The prior calculation
methodology counted each product-country combination for which the substance inventory was collected and for which the product was
registered. According to the revised methodology, the 2020 data is 83% (compared to 95% reported previously).

31

2021 data does not include the following products or packaging for these products: PageWide Industrial and 3D Printing products; or
personal systems accessories and print accessories sold separately.

32

This is the percentage of product series shipping with product models that have low-halogen printed circuit boards and plastic parts
weighing more than 25 grams.

33

For 2021, we improved the calculation methodology for this data point to reflect the number of EPEAT-registered product models for which
GreenScreen Benchmark (BM) 2 or 3 plasticizers and flame retardants are used divided by the total number of EPEAT-registered productmodels. The prior calculation methodology counted each product-country combination for which GreenScreen BM 2 or 3 plasticizers andflame retardants are used. According to the revised methodology, the 2020 data is 34% (compared to 49% reported previously).

34

Individual EPEAT-registered products contain a minimum of 5 grams of recycled content.

35

Recycled content plastic (RCP) as a percentage of total plastic used in all HP personal systems, printer hardware, and print cartridges
shipped during the reporting year. Total volume excludes brand-licensed products and after-market hardware accessories. Total RCP
includes postconsumer recycled plastic, closed-loop plastic, and ocean-bound plastics used in HP products. Personal systems plastic is

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Appendixdefined by EPEAT® eco label criteria. Subject to relevant restrictions on the use and distribution of materials destined for recycling and/or
recycled feedstocks.
36

A, C, and D covers.

37

This means the outer box packaging is made from recycled or certified content.

38

Ibid.

39

HP works collaboratively with our partners including WWF and Arbor Day Foundation to manage, restore, and protect forests in many
countries around the world. With HP+, every print—regardless of paper brand—is addressed through HP’s Forest Positive Framework tocounteract risks of deforestation. HP brand paper is sourced only from certified responsibly managed forests or from recycled content.
For other brands of paper, HP invests in forest restoration, protection or management projects in key regions sufficient to balance any
paper used by HP+ customers that may not have been responsibly sourced. To learn more visit www.hp.com/forestfirst.

40

Percentage for Original HP Toner Cartridges does not include toner bottles. See hp.com/go/TonerRecycledContent for list. Percentage for
Original HP Ink Cartridges does not include ink bottles and other products not listed. See hp.com/go/InkRecycledContent for list.

41

The HP Eco-Carton Ink Cartridge outer carton is 100% recyclable through local cardboard/paper programs. Inner materials including the
ink bag are 55% recyclable and may be eligible for return free of charge to the HP Planet Partners program for reprocessing of plastic
parts. None of these materials returned to HP Planet Partners will be sent to landfill. For information on take-back of ink bag/printhead/prints and HP Planet Partners program availability, visit http://www.hp.com/recycle; program may not be available in all jurisdictions.

42

CO2e reduction based on moving from plastic ink cartridge to cardboard HP Eco-Carton Ink Cartridge, with annual manufacturing savingsof 291 tonnes and transport savings of 8 tonnes.

43

As of December 31, 2021. Not all products are available in all countries.

44

Original HP ink integrated printhead cartridges only. UL 2809 Environmental Claim Validation Procedure; see ul.com/news/hp-receivesfirst-recycled-content-validation-ocean-bound-plastics-ul. An HP-commissioned August 2021 Keypoint Intelligence report verifies HP is
the only in-class printer OEM with ink cartridges containing recycled ocean-bound plastic validated by UL 2809. See keypointintelligence.
com/HPPlanetPartners.

45

As defined in the Global Reporting Initiative Sustainability Reporting Standards, renewable material is “material derived from plentiful
resources that are quickly replenished by ecological cycles or agricultural processes, so that the services provided by these and otherlinked resources are not endangered and remain available for the next generation.”46

All HP brand paper is derived from certified sources; paper-based packaging for PCs, displays, home and office print, and supplies isreported by suppliers as recycled or certified, with a minimum of 97% by volume verified by HP. Packaging is the box that comes with the
product and all paper-based materials inside the box. Packaging for commercial, industrial, and 3D products, scanners, personal systems
accessories, and spare parts is not included.

47

Fiber by weight will be 1) certified to rigorous third-party standards, 2) recycled, or 3) balanced by forest restoration, protection, and otherinitiatives through HP’s Forest Positive Framework.

48

HP analysis of PC laptop keyboards currently in market as of October 2020. Keyboard scissors manufactured from waste bio-feedstock
according to the mass balance approach.

49

Keyboard scissors manufactured from waste bio-feedstock according to the mass balance approach.

50

Calculated as the percentage of primary plastic packaging (by weight) reduced per unit shipped. Excludes secondary and tertiary
packaging components. Includes HP personal systems and printer hardware packaging. Does not include packaging for the following:
Graphics Solutions hardware other than PageWide XL and DesignJet printers; 3D printing hardware; print supplies; refurbished products;
and accessories such as third-party options, drop in box, and aftermarket options.

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Supply chain responsibility

51

HP Forest Positive Framework goes beyond existing HP sustainable fiber sourcing programs. It includes NGO partnerships targeted toconserve forests, improve responsible forest management, and help develop science-based targets for forests. Our vision is that printing with
HP will counteract deforestation regardless of what brand of paper customers use. This is applicable to the entire installed base of HP printers.

52

Fiber by weight will be 1) certified to rigorous third-party standards, 2) recycled, or 3) balanced by forest restoration, protection, and otherinitiatives through HP’s Forest Positive Framework.

53

HP brand paper and paper-based packaging for home and office printers and supplies, PCs, and displays are derived from certified andrecycled sources, with a preference for FSC certification. Packaging is the box that comes with the product and all paper-based materials
inside the box.

54

We calculate the annual tonnage for paper used in our products and print services that will be addressed through projects with civilsociety forestry organizations to counteract possible deforestation by taking the estimated annual total tonnage of paper consumed in
the use of our printing products and print services minus the weight of such paper that we mitigate internally, through our responsible
sourcing programs. Non-HP paper represented 96% of our total fiber footprint during 2021. See HP Forest positive accounting manual.

55

All HP brand paper is derived from certified sources; paper-based packaging for PCs, displays, home and office print, and supplies isreported by suppliers as recycled or certified, with a minimum of 97% by volume verified by HP. Packaging is the box that comes with the
product and all paper-based materials inside the box. Packaging for commercial, industrial, and 3D products, scanners, personal systems
accessories, and spare parts is not included.

56

Operations

By setting preference for FSC-certified paper, HP advocates prevention of deforestation associated with timber harvesting. FSC
certification requires that all trees harvested are replaced or allowed to regenerate naturally.

57

Forest First: With HP+, every print—regardless of paper brand—is addressed through HP’s Forest Positive Framework to counteract
risks of deforestation. HP brand paper is sourced only from certified responsibly managed forests or from recycled content. For otherbrands of paper, HP invests in restoration, protection, or working forest-recovery projects in key regions, for instance Brazil, sufficient tobalance any paper used by HP+ customers that may not have been responsibly sourced. Read more about projects and our partners at
hp.com/forestfirst.

58

HP works collaboratively with our partners including WWF and Arbor Day Foundation to manage, restore, and protect forests in many
countries around the world. With HP+, every print—regardless of paper brand—is addressed through HP’s Forest Positive Framework tocounteract risks of deforestation. HP brand paper is sourced only from certified responsibly managed forests or from recycled content.
For other brands of paper, HP invests in forest restoration, protection or management projects in key regions sufficient to balance any
paper used by HP+ customers that may not have been responsibly sourced. To learn more visit www.hp.com/forestfirst.

2

3

4

An HP printing system consists of an HP printer, paper, and Original HP supply. Blue Angel DE-UZ 219 emissions criteria or earlier versionsof criteria applicable when printing system launched.
2022 WKI Emissions Testing study, commissioned by HP, in compliance with Blue Angel protocol DE-UZ 219: 22 non-HP (17 imitation and five
remanufactured) toner cartridge brands compatible with HP Color LaserJet Enterprise M553X and HP LaserJet M404dn purchased in the
North America, Latin America, and Europe, Middle East, and Africa regions. See HP.com/go/IAQnonhpWKI2022.
March 2021 WKI Blue Angel Indoor Air Quality study, commissioned by HP, in compliance with DE-UZ 205: 12 imitation and three
remanufactured toner cartridge brands compatible with HP LaserJet Pro M402dne and M403d (26A, 28A) purchased in Australia, China,
Korea, Malaysia, Singapore, and Thailand. See HP.com/go/IAQnonhpAPJ2021.

Appendix

and protocols: EN 71-3, EN 71-9, ASTM F963-17, US 16 CFR 1303, US 16 CFR 1307, SOR 2011-17, and SOR 2018-83. Testing methods focus onproblematic colorants, heavy metals, phthalates, Bisphenol A (BPA), and/or amines (including specific endpoints such as heavy metals andprimary aromatic amines (PAA)). HP does not recommend using the inks for toys intended to target children under the age of 3 years.
5“World’s most secure PCs and workstations” is based on HP’s unique and comprehensive security capabilities at no additional costamong vendors on HP Elite PCs and HP Workstations with Windows and 8th Gen and higher Intel® processors or AMD Ryzen™ 4000
processors and higher; HP ProDesk 600 G6 with Intel 10th Gen and higher processors; and HP ProBook 600 with AMD Ryzen 4000 or Intel
11th Gen processors and higher.

6“World’s most secure printing” or “most resilient printers” claims include HP’s most advanced embedded security features are available
on HP Managed and Enterprise devices with HP FutureSmart firmware 4.5 or above. Claim based on HP review of 2021 published featuresof competitive in-class printers. Only HP offers a combination of security features to automatically detect, stop, and recover from attacks
with a self-healing reboot, in alignment with NIST SP 800-193 guidelines for device cyber resiliency. For a list of compatible products, visit:
hp.com/go/PrintersThatProtect. For more information, visit: hp.com/go/PrinterSecurityClaims.

Social impact
1

HP defines “accelerating digital equity” as providing access to at least one of the following: hardware, connectivity, content, or digital literacy.

2

Our programs aim to accelerate digital equity through providing access to at least one of the following: hardware, connectivity, content, or
digital literacy.

3

We enable better learning outcomes by supporting education through provision of learning and digital literacy programs and solutions.

4

Direct beneficiaries are the number of people who visited a WOW vehicle during the year. This is different from the data reported prior to2020, which included direct beneficiaries as well as indirect beneficiaries (the total number of people who had access to a WOW vehicle
during the year). Only direct beneficiaries are included in progress against our goal to enable better learning outcomes for 100 million
people by 2025, since the beginning of 2015.

5

Select household wipes can be safely used to clean HP Elite and Workstation PCs for up to 1,000 wipes: See wipe manufacturer’s
instructions for disinfecting and the HP cleaning guide for HP Elite-tested wipe solutions at How to Clean Your HP Device with Approved
Disinfecting Wipes.

6

See How to Clean Your HP Device with Approved Disinfecting Wipes (2021).

7

HP JetAdvantage Security Manager must be purchased separately. For details, see hp.com/go/securitymanager.

8

According to the World Health Organization (WHO), more than one billion people are estimated to experience disability, a widely-citedstatistic based on its findings in the first ever World report on disability in 2011. The WHO has reconfirmed this number repeatedly,
including in its Disability and health fact sheet published in 2021.

9

According to the U.S. Centers for Disease Control and Prevention, 61 million adults in the United States live with a disability based ondata from its Disability and Health Data System (DHDS) and “Morbidity and Mortality Weekly Report”: https://www.cdc.gov/ncbddd/
disabilityandhealth/infographic-disability-impacts-all.html.

10

Our programs aim to accelerate digital equity through providing access to at least one of the following: hardware, connectivity, content, or
digital literacy.

11

In 2021, more than US$7.5 billion in retained, existing, and new sales was tied in some way to HP’s accessibility programs.

Product responsibility
1

Products and solutions

Printing inks can be considered a toy component. It is the obligation of the toy manufacturer to classify the item (including all components) for
sale as a toy. HP 832, 873, 872, 882, and 886 Latex Inks have been tested and demonstrated compliance to the following toy safety methods

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HP Sustainable Impact Report
2021 Executive Summary

Letter from our President and CEO
From our earliest
days as a company,
HP has been a place
where innovation
drives extraordinary
contributions tohumanity.

COVER IMAGE: EMPOWERING GIRLS

HP partner, Girl Rising, uses the power of storytellingto highlight the connection between girls’ educationand climate change.

22021 HP Sustainable Impact Report Executive Summary

We are confronting a set of global challenges that are
testing the very foundation on which our society is built.
From an ongoing pandemic to our accelerating climate
crisis to persistent inequality, these challenges impact
all of us. And the way we respond will help shape our
future in profound and lasting ways.

We’ve made significant progress in reducing plastic waste
and using more recycled plastic. We have reduced singleuse plastic packaging by 44% compared to 2018. And wehave increased the use of postconsumer recycled content
plastic across our personal systems and print productportfolio to 13%, as we aim for 30% by 2025.

Companies like ours have a critical role to play in helping
solve these challenges. That's why, in 2021, we announced
one of the most comprehensive environmental and social
impact agendas in our industry—with aggressive goals
focused on climate action, human rights, and digital equity.
And we have been taking decisive action to meet them.

We also are disrupting the US$10 billion fiber-basedsustainable packaging market, with our 3D-printing enabled
HP Molded Fiber Advanced Tooling Solution and acquisitionof Choose Packaging, the inventor of the only known commercially available zero-plastic paper bottles.

In our 21st annual Sustainable Impact report, we share
the progress we are making. There are areas where we areleading but also opportunities for us to do more. Our teams
are operating with the deep sense of urgency needed
to make continuous improvements, while forging partnerships to maximize our impact. While no single company,
sector, or even country can solve the enormous global
challenges before us, we know we can create a better
future by working together.
Climate Action
Of all the challenges facing the world, none is greater thanour climate crisis. And so, we set an ambitious climate
goal: By 2040, HP’s entire value chain—Scope 1, 2, and 3—
will reach net-zero greenhouse gas emissions, with a 50%
reduction in absolute emissions by the end of this decade.
We’ve already achieved a 9% absolute reduction since
2019—but we know we must move faster. So, we’re rethinking
our materials, as well as how to keep them in circular use,and how to reduce our footprint.

We are partnering with leading conservation andenvironmental organizations, including the World Wildlife
Fund, Conservation International, the Arbor Day Foundation,and the Jane Goodall Institute, to invest in forest restoration
and responsible management to counteract deforestation
for non-HP paper used in HP printers and print services.
Since 2020, all HP brand paper and paper-based packaging
for home and office printers and supplies, PCs, and displays
have been derived from recycled or certified sources.
Finally, we are broadening our impact by engaging ourhundreds of production suppliers and thousands of nonproduction suppliers in sustainability programs. In early
2022, we expanded our Amplify Impact channel partner
program to empower more than 10,000 partners in over 40
countries to advance their own sustainable impact journeys.
CONTINUED

Read more in the 2021 HP Sustainable Impact ReportLetter from our President and CEO
Human Rights
Even as we work to deepen our impact, we are focused on
expanding the diversity of our workforce. Building a diverse
and inclusive workforce is not only the right thing to do—it
also makes good business sense. Diverse teams will always
out-innovate and out-perform the market.
We aim to double the number of Black and African American
HP executives by 2025 and reach 50/50 gender equality
in leadership by 2030. And while HP is among the top
technology companies for women in leadership positions—and nearly 45% of our U.S. hires in 2021 were racial/ethnic
minorities—we are exploring ways to improve inclusive
representation at all levels.
Digital Equity
We are also committed to helping break down the barriers
that exclude many from participating in the digital economy.
Nearly 3 billion people around the world remain offline due
to lack of access, affordability, or usability. The COVID-19
pandemic exposed the depth of this issue and evenexacerbated it, as many schools and businesses began
operating remotely.
That’s why, in 2021, we pledged to accelerate digital equity
for 150 million people by the end of the decade—a goal
we aim to meet with the collaboration and support of key
priority partners, like Girl Rising, NABU, MIT Solve, and Aspen
Digital, through the Digital Equity Accelerator program
launched in February 2022.

humanity. Time and again, our people have had the vision tosee entirely new possibilities for the role we can play in theworld—and the ingenuity to create technology that inspires
ambitious progress.
That vision and ingenuity is reflected in the progress we aremaking against our Sustainable Impact goals today. And
the impact on the world—and our business—is clear. In fact,
our Sustainable Impact initiatives helped the company win
more than US$3.5 billion in new sales in fiscal year 2021—
a three-fold increase over the prior year. Simply put, when
we innovate with purpose, we create the conditions for bothbusiness and society to thrive.
I am inspired by the progress we are making toward
becoming the world’s most sustainable and just technology
company. And I hope our success spurs other businesses
to join us in creating the future we want to see—for ourcompanies, our families, and our communities.
Saludos,

Enrique Lores
President and CEO

Building a stronger HP
From our earliest days as a company, HP has been a place
where innovation drives extraordinary contributions to

32021 HP
Executive
Sustainable
Summary
Impact Report Executive Summary

Read more in the 2021 HP Sustainable Impact Report

Sustainable Impact Strategy
HP aims to be
the world’s mostsustainable andjust technology
company.
Our ambitious agenda is rooted
in science and aligned to the
UN Sustainable Development
Goals. It connects HP to themost defining and urgent issuesof our time and where we canhave the greatest impact.

42021 HP Sustainable Impact Report Executive Summary

Carbonemissions

Circularity

Culture ofinclusion &belongingEmpoweredworkers

Education

Healthcare

Forests

Social justice,
racial & gender
equityEconomicopportunity

Climate Action

Human Rights

Digital Equity

Read more in the 2021 HP Sustainable Impact ReportExtending Business Impact
Business value$3.5
billion
US$3.5 billion in new sales wins
in 2021 where Sustainable Impact
was an influencing factor.
1

Nearly US$1 billion of net proceeds fromHP’s inaugural Sustainability Bond havebeen allocated to eligible projects, as of
October 31, 2021.
2

2021 HP Sustainable Impact Report Executive Summary$1B

Eco-labels
HP tracked over US$7 billion in new sales
in which it met customer requirements forregistered product eco-labels, including
ENERGY STAR®, EPEAT®, and Blue Angel.

$7B

Amplify Impact
HP Amplify Impact partners havecompleted more than 10,000
sustainability training courses,
as of April 2022.

5

Recognition

Sustainability Bond

10,000
Read more in the 2021 HP Sustainable Impact ReportClimate Action

A MILLION TREES

HP committed to plant one million
trees in 2022 in partnership with
Dr. Jane Goodall and the Jane
Goodall Institute’s “Jane’s Green
Hope” campaign and the ArborDay Foundation.

6

2021 HP Sustainable Impact Report Executive Summary

Learn more about Jane’s Green Hope campaign

Goals and Progress
Our climate action strategy is to drive towards
a net zero carbon, fully regenerative economy
while engineering the industry’s most sustainable
portfolio of products and solutions.

HP PLANET PARTNERS

1,500 tonnes of Original HP Ink
Cartridges were recycled in 2021.

7

2021 HP Sustainable Impact Report Executive Summary

Goals

Progress

StatusReduce HP value chain greenhousegas (GHG) emissions by 50% by 2030
(compared to 2019), and achieve net
zero emissions by 2040.3

HP’s carbon footprint of 28,459,500 tonnesof CO2e in 2021 was 9% less than in 2019,
primarily due to reductions related to
product use resulting from increased
energy efficiency and changes to the mix ofproducts sold.

Reach 75% circularity for products
and packaging by 2030.4

39% circularity, by weight.5

Counteract deforestation for non-HP
paper used in our products and print
services by 20306. Continue to source
only sustainable fiber for all HP brand
paper and paper-based packaging forhome and office printers and supplies,
PCs, and displays.7

During the year, we addressed 23% of our
total fiber footprint for paper used in our
products and print services. Our programs
counteracted deforestation for non-HP paper
representing 19% of this footprint. 8 Since 2020,
all HP brand paper and paper-based packaging for home and office printers and supplies,
PCs, and displays have been derived fromrecycled or certified sources.9 During 2021,
these equaled 4% of this footprint.
Read more in the 2021 HP Sustainable Impact Report

Carbon Emissions
Reducing our carbon footprint as we grow

68% Supply chain

1.46M

31% Products and solutions

1% Operations

39%
59%

ECO LABELS

1.46 million tonnes of CO2e emissions11 avoided, and a cumulative
992 million kWh (US$119 million)of electricity saved since 2010, byparticipating suppliers throughHP and partner energy efficiency
programs in 2021.

39% reduction in CO2e emissions
intensity during product use
through 2021, compared to 2015,
achieving our goal of 30%
decrease by 2025.12

658 HP ENERGY STARcertified personal
systems and printing
products—that’smore than any othermanufacturer.13

Total Scope 1, 2 & 3 GHG emissions

10

2019

2021 HP Sustainable Impact Report Executive

2021

29,191,000
tonnes ofCO2e28,459,500
tonnes ofCO2e

59% reduction in Scope 1 andScope 2 CO2e emissions fromglobal operations, compared
to 2015.

31,385,800
tonnes of
CO2e
8

2020

Read more in the 2021 HP Sustainable Impact ReportCircularity
Transforming to a circular business

300
Products

Packaging

Reuse andrecycling

9

Since 2017, HP has launchedmore than 300 new products
around the world containing
ocean-bound plastic.

13%
44%
389k

2021 HP Sustainable Impact Report Executive Summary

14

13% postconsumer recycledcontent plastic used in our
products15 and more than
1,200 tonnes of ocean-boundplastic used, since 2016.

44% reduction insingle-use plastic in our
packaging16, since 2018,
compared with a 19%
reduction in 2020.

389,000 tonnes of
hardware reused or
recycled and supplies
recycled, since 2019.

RECLAIMING MATERIALS

Recycling partner employee in Roseville,
California, United States, disassembles
HP hardware for recycling.

Read more in the 2021 HP Sustainable Impact ReportForests
Conserving andrestoring forests
Since 2020, all HP brand paper andpaper-based packaging for homeand office printers and supplies,
PCs, and displays have been derived
from recycled or certified sources.17

14,42014,420 hectares (35,633 acres) of forest restoredor responsibly managed.18$80M

US$80M pledged to support WWF to address
the potential impacts on forests from printing
with HP printers.

10

2021 HP Sustainable Impact Report Executive Summary

FOREST POSITIVEREGUA Nursey worker
loads saplings for the
Atlantic Forest in Brazil.

Read more in the 2021 HP Sustainable Impact ReportHuman Rights

DIGNITY AND RESPECT
Supply chain worker in Nashville,
TN, processes Original HP ink
cartridges for recycling.

112021 HP Sustainable Impact Report Executive Summary

Read more about HP’s commitment to Human Rights

SUPPLY CHAIN RESPONSIBILITY

Supply chain worker supports theassembly process at a factory in China.

Goals and Progress
We are working to create a powerful culture of diversity,
equity, and inclusion, and to advance human rights,
social justice, and racial and gender equality across our
ecosystem, raising the bar for all.

122021 HP Sustainable Impact Report Executive Summary

Goals

Progress

StatusReach 1 million workers through worker empowerment
programs by 2030, since the beginning of 2015.19

Through 2021, we reached 349,000 workers.

Assure respect for labor-related human rights20 for
100% of our key contracted manufacturing suppliers
and higher risk next-tier suppliers by 2030.

In 2021, we continued to conduct human rights
assessments of our key contracted manufacturers.
We intend to report assurance calculations for 2022.

Achieve 50/50 gender equality in HP leadership,by 2030.21

Women represented 32.5% of director
level and above positions globally (as of
October 31, 2021).

Achieve greater than 30% technical women andwomen in engineering, by 2030.

Women represented 22.7% of engineeringand technology positions globally (as of
October 31, 2021).

Double the number of Black/African American
executives 22 by 2025, from a 2020 baseline.

Increased the number of Black/African American
executives by 33%, compared with 2020.

Read more in the 2021 HP Sustainable Impact ReportCulture of Inclusion and Belonging
Board of directors

23

Executives(director and above)Technical roles
94% of employees feel
HP values diversity.
24

46%
women 2021

33%

23%

45% 2020 | 42% 201932% 2020 | 31% 201922% 2020 | 22% 201946%
minorities 2021

women 2021

33%

increase in Black/African
American executives,compared with 2020.

women 2021

87% say they can bethemselves at work.

DIVERSE PERSPECTIVES

Malinda is the U.S. and Mid
Atlantic General Manager
for the HP SLED, SalesManagers, and Executives,in Washington, D.C.

2.6%

Black/African American
technical representationin the U.S., up from 2.3%
in 2020.

45% 2020 | 58% 201913

2021 HP Sustainable Impact Report Executive Summary

Read more in the 2021 HP Sustainable Impact ReportSocial Justice, and Racial and Gender Equity
Increase supplier
diversity

Invest in future talent

1,200

US$362 million spent with small
and diverse suppliers in 2021.
25

1,200 students and staff from 70 Historically Black
Colleges and Universities participated in the inaugural
HBCU Technology Conference, launched by HP in 2021.

4.5% of diverse supplier spend
in the United States was spent
with Black/African American
suppliers in 2021, with a goalto achieve 10% in calendar
year 2022.

Influence national
policy50$650M

Tracked 50 bills and supported five to boost stateand federal funding of digital equity.

US$650M in overall economic
impact driven by diverse
supplier spending.
26

ENGAGED IN CHANGE

HP employee Kevin is actively engaged in the
HP Racial Equality and Social Justice Task Forceand the Black Employee Impact Network.

14

2021 HP Sustainable Impact Report Executive Summary

Read more in the 2021 HP Sustainable Impact ReportEmpowered Workers

114%

increase in factory participation 27 in HP’s supply
chain sustainability programs, compared to 2015.

37,000workers reached through capability-building
programs in 2021.

95%

of suppliers representing HP’s total production
supplier spend have gone through a social andenvironmental assessment.

SUPPLY CHAIN RESPONSIBILITY

In 2021, almost US$2 billion in retained,
existing and new sales took supply
chain responsibility into account.28

152021 HP Sustainable Impact Report Executive Summary

Read more in the 2021 HP Sustainable Impact ReportDigital Equity

CLOSING THE DIVIDE

Parents Supporting Parents
Founder Tanesha Grant
distributes HP laptops
to families in her community.

16

2021 HP Sustainable Impact Report Executive Summary

Read more about Parents Supporting Parents

MOTHER TONGUE BOOKSNABU ambassadors introduce
families to the NABU app.

Goals and Progress
We aim to lead in activating and innovating holistic solutions thatbreak down the digital divide that prevents many from accessing
the education, jobs, and healthcare needed to thrive. We are
driving digital inclusion to transform lives and communities.

172021 HP Sustainable Impact Report Executive Summary

Goals

Progress

StatusEnable better learning outcomes29 for 100 million
people by 2025, since the beginning of 2015.

More than 74.3 million students and adultlearners have benefited from HP’s education
programs and solutions, since the beginningof 2015 (including 24 million in 2021).

Accelerate digital equity30 for 150 million people
by 2030, since the beginning of 2021.

Accelerated digital equity for 4.3 million
people in 2021.

Enroll 1.5 million HP LIFE users between
2016 and 2030.

Enrolled 533,000 users, since 2016.

Contribute 1.5 million employee
volunteering hours by 2025 (cumulative
since the beginning of 2016).

Reached 692,000 employee volunteering
hours, since 2016.

Contribute US$100 million in HP Foundation andemployee community giving 31 by 2025
(cumulative since the beginning of 2016).

Reached US$73.4 million in HP Foundationand employee community giving, since 2016.

Read more in the 2021 HP Sustainable Impact Report

Education and Economic Opportunity
People with disabilities

Women and Girls

Educators

Governor Morehead School
Working in partnership with Girl Rising, we aim
to equip up to 10 million students and teachers
in the United States, India, and Nigeria witha new inclusive curriculum and technology
solutions, from 2019 to 2022. Through 2021,
we’ve reached more than 7 million people.

1.96M
peopleimpactedin 2021

We launched the HP Mentor a Teacher Program,in collaboration with 1 Million Teachers and Girl
Rising, to empower teachers in Nigeria to support
girls and advance their right to quality education,by providing skills, resources, and mentors.
Through 2021, nearly 585,000 teachers andstudents have been impacted by the program.

584K+
peopleimpactedin 2021

Historically excluded andmarginalized communities
ACCESSIBLE TECHNOLOGY

Student learning in HP Computer
Learning Lab at Governor
Morehead School.

Through an inclusive education partnership with Governor
Morehead School in Raleigh, North Carolina, United States,
HP provided technology ‘bundles’ and ongoing training for teachersand staff. The bundles, which includes laptops and docking
stations, large monitors, external keyboards, and noise-cancelling
headphones, support learning at home and on campus at the
HP Computer Learning Lab and empower visually impaired
students to continue developing critical digital skills.

182021 HP Sustainable Impact Report Executive Summary

HP is partnering with NABU to advance childhood literacy through socially and culturally
relevant books in native languages, including
Go Stella Go! and I Love Being Me. HP is alsoestablishing the NABU HP Creative Lab at theKigali Public Library in Rwanda, to support
NABU in training over 200 African authors andillustrators to publish hundreds of books forchildren each year.

674,000
peopleimpactedin 2021

REMOTE LEARNING

At-home learning guides provided by Girl Risinghelped bridge the digital gap during the pandemic.

Read more in the 2021 HP Sustainable Impact ReportHealthcare
Accelerating drug research

Transforming healthcare

Supporting UN SDG 3.b for the research and development ofvaccines and medicines, the HP D300e Digital Dispenser, abioprinter platform, enables researchers to dispense or print
very small (picoliter) quantities of fluid needed for drug andvaccine research in seconds. This can save time and reduce
plastic waste associated with manual pipetting methods.

Care providers using HP’s 3D Arize Orthotic Solution, launchedin 2021, can scan a patient and prescribe custom orthoses
for patient’s feet in as little as five minutes, applying industry
standard modifications with precision and consistency. HP’s
3D Arize Solution simplifies production and aims to help reducecarbon emissions and waste. For the patient, this means receiving
a customized orthotic suited to address their individual healthand wellbeing needs—delivered correctly.

Advancing cancer research
HP’s Microfluidics and Systems Technology Lab is working to develop
a new method for research purposes to isolate rare cancer cells, withthe potential to help researchers support personalized therapy anddetection of post-treatment cancer cells through liquid biopsies.

19

2021 HP Sustainable Impact Report Executive Summary

Read more in the 2021 HP Sustainable Impact ReportHP Foundation
HP LIFE

Imagine Grants

The HP Foundation provides core business and IT skills training
free of charge for start-ups, students, and small businesses
through HP LIFE. In 2021, 163,000 new users enrolled in HP LIFE,
5% more than in 2020. All HP LIFE courses are compliant withWeb Content Accessibility Guidelines (WCAG) 2.1.

Through the HP Foundation Imagine Grants,
HP leaders and country managers allocate
cash grants to local non-profits. In 2021, we
fulfilled US$1.24 million in Imagine Grants
worldwide, to enable purchase of technology
or technology-related education.

163,000+5%

New users
in 2021

Increase inparticipationin 2021$1.24
million in
ImagineGrantsworldwide

FREE SKILLS TRAINING

Tunisian entrepreneur Baya
Charaabi founded Haute
Couture Lella Baya using skills
learned through HP LIFE
and the Mashrou3i program.

2021 HP Sustainable Impact Report Executive Summary

In 2021, almost 3,700 employees in 51 countries participatedin HP’s annual 40 Days of Doing Good campaign. Employees
volunteered 26,150 hours supporting 171 projects. The HP
Foundation complemented these efforts with grants totaling
US$494,000 to support the work of education and technologyrelated learning charities nominated by our employees.

3,700
Employees

Disaster Recovery
and Resilience
In 2021, the HP Foundation provided
nearly US$1.84 million to support response
efforts for humanitarian crises across theworld, including wildfires, flooding, bombings,
an earthquake, a winter storm and COVID-19
relief. In total, the HP Foundation gave
US$6.96 million in cash contributions in 2021.

20

40 Days of Doing Good

51
Countries

171
Projects$1.84
million in
supportefforts$6.96
million2021 cash
contributions

VOLUNTEERING TIME

HP Canada employees
Terri and Kin share their timeat an HP volunteering event.

Read more in the 2021 HP Sustainable Impact ReportEnd Notes
1

2

3

4

5

6

In 2021, we tracked over US$3.5 billion in newsales (total contract value) in which sustainability
criteria were a known consideration and were
supported actively by HP’s Sustainability andCompliance organization and Commercialorganization.
As of October 31, 2021, in accordance with the
HP Inc. Sustainability Bond Framework, we haveallocated the nearly $1 billion of net proceedsfrom the Sustainability Bond to eligible projects
during the period May 1, 2019–October 31, 2021.
No proceeds remain unallocated.

78

Absolute reduction of Scope 1, 2, and 3 GHG
emissions compared to 2019. Excludes nonHP paper consumed during product use.
Percentage of HP’s total annual product andpackaging content, by weight, that will come fromrecycled and renewable materials and reused
products and parts by 2030.

9

Percentage of HP’s total annual product andpackaging content, by weight, that comes fromrecycled and renewable materials and reused
products and parts. 2021 data does not include
the following products or packaging for theseproducts: PageWide Industrial and 3D printing
products; or personal systems accessories andprint accessories sold separately.
Fiber by weight will be 1) certified to rigorous
third-party standards, 2) recycled or 3)
balanced by forest restoration, protection,and other initiatives through HP’s Forest
Positive Framework.

21

2021 HP Sustainable Impact Report Executive Summary

10

HP brand paper and paper-based packaging
for home and office printers and supplies, PCs,and displays are derived from certified andrecycled sources, with a preference for Forest
Stewardship Council® (FSC®) certification.
Packaging is the box that comes with the productand all paper-based materials inside the box.
We calculate the annual tonnage for paper usedin our products and print services that will be
addressed through projects with civil society
forestry organizations to counteract possible
deforestation by taking the estimated annual
total tonnage of paper consumed in the use of
our printing products and print services minus
the weight of such paper that we mitigate
internally, through our responsible sourcing
programs. Non-HP paper represented 96% of our
total fiber footprint during 2021. See HP Forest
positive accounting manual.
All HP brand paper is derived from certified
sources; paper-based packaging for PCs,
displays, home and office print, and supplies isreported by suppliers as recycled or certified
with a minimum of 97% by volume verified by HP.
Packaging is the box that comes with the productand all paper-based materials inside the box.
Packaging for commercial, industrial, and3D products, scanners, personal systems
accessories, and spare parts is not included.
The 2021 Sustainable Impact Report reflects
several methodological updates to improve theaccuracy of our carbon footprint calculations

and to align with our 2030 GHG emissions
reduction goal. See details here.
11

12

HP estimates supplier GHG emissions avoided
based on supplier-reported energy savings from
specific energy efficiency projects (compared
to projected energy use without those projects)
and supplier use of zero emissions energy.
These energy data are converted into GHG
emissions avoided using emission factors forelectricity and fuel types. This data also includes
estimates of product transportation-related GHG
emissions avoided, related to specific initiatives
to improve product transportation efficiency.
Product use GHG emissions intensity describes
the performance of our portfolio, taking into
account changes to product mix and businessgrowth. HP product use GHG emissions intensity
measures per unit GHG emissions during
anticipated product lifetime use. These values
are then weighted by contribution of personal
systems and printing products to overall revenue
in the current year. These emissions represent
more than 99% of HP product units shipped eachyear, including notebooks, tablets, desktops,
mobile computing devices, workstations, anddisplays; HP inkjet, LaserJet, DesignJet, Indigo,
Scitex, and Jet Fusion 3D printers; and scanners.
Although HP updated its carbon footprint calculation methodology in 2021 (see the methodological updates box on page 15 of the 2021 HP
Sustainable Impact Report here), we continue
to calculate this metric using the original
methodology, for comparability with past years.

13

As of October 31, 2021

14

As of December 31, 2021. Not all products
are available in all countries. Since 2016, wehave been working hard to tackle the growing
challenge of ocean-bound plastics (OBP),
supporting the creation of a robust local
OBP supply chain in Haiti and incorporatingsmall quantities of OBP into the design andmanufacture of more than 300 of our products,
using a total of 1,290 tonnes of OBP to date.

15

Recycled content plastic (RCP) as a percentage
of total plastic used in all HP personal systems,
printer hardware, and print cartridges shipped
during the reporting year. Total volume excludes
brand-licensed products and after-market hardware accessories. Total RCP includes postconsumer recycled plastic, closed-loop plastic,
and ocean-bound plastics used in HP products.
Personal systems plastic is defined by EPEAT®
eco label criteria. Subject to relevant restrictions
on the use and distribution of materials destinedfor recycling and/or recycled feedstocks.

16

Calculated as the percentage of primary plastic
packaging (by weight) reduced per unit shipped.
Excludes secondary and tertiary packaging
components. Includes HP personal systems
and printer hardware packaging. Does notinclude packaging for the following: Graphics
Solutions hardware other than PageWide XL
and DesignJet printers; 3D printing hardware;
print supplies; refurbished products; andaccessories such as third-party options,drop in box, and aftermarket options.

Read more in the 2021 HP Sustainable Impact ReportEnd Notes
17

18

19

All HP brand paper is derived from certified
sources; paper-based packaging for PCs,
displays, home and office print, and supplies isreported by suppliers as recycled or certified
with a minimum of 97% by volume verified by
HP. Packaging is the box that comes with the
product and all paper-based materials inside
the box. Packaging for commercial, industrial,and 3D products, scanners, personal systems
accessories, and spare parts is not included.

21

Labor-related human rights are defined asmodern slavery, working hours, pay, and safety.
Assure based on key performance metrics
based on evidence and analysis of publisheddisclosures, mandated data submittals,
certifications, audits, etc.

20222021 HP Sustainable Impact Report Executive Summary

programs that go beyond audits to build
supplier capabilities to meet our standards.
This includes deep-dive assessment, weekly
reporting of labor metrics, procurement
engagement through our supplier Sustainability
Scorecard, and in-depth coaching andworkshops tailored to supplier risks.

As a percentage of U.S. personnel with the titleof Executive, formerly called Vice President.

22

Board of Directors data for 2021 are as of
the conclusion of the 2022 annual meeting ofstockholders on April 19, 2022. Board of Directors
data for 2020 are as of the conclusion of the2021 annual meeting of stockholders on April 13,
2021. Board of Directors data for 2019 are as ofNovember 1, 2019. Other data are as of October
31 of the year noted. Employee data refers toregular full-time and part-time employees.

23

October 1, 2020–September 30, 2021. See HP
Forest positive accounting manual for details
about our program, methodology, and definitions.
This replaces and expands on our prior goal
to develop skills and improve the wellbeing of
500,000 factory workers by 2025, since thebeginning of 2015. Progress through 2021 againstthat goal includes a total of 349,000 factory
workers: 77,800 factory workers in 2015; 45,700
in 2016; 119,900 in 2017; 12,000 in 2018; 11,000 in
2019; 46,000 in 2020; and 37,000 in 2021. Prior
to 2020, data included production supplier
workers only. In 2020, we expanded the scopeof our program to also include nonproduction
supplier workers and workers at HP-controlled
manufacturing facilities. Total does not equal
sum of data for each year due to rounding.

“Leadership” is defined as director level andup at HP.

24

Data refers to the percentage of HP 2021
Voice Insight Action (VIA) employee survey
respondents who strongly agreed or agreed
with each statement.
Data is for the 12 months ending September
30, 2021. Figures are for purchases in the
United States and Puerto Rico from U.S.-based
businesses. Suppliers are categorized asminority-owned or women-owned, not both.
Diverse businesses are those owned by
women, minorities, veterans, service-disabled
veterans, LGBTQ+ individuals, and aboriginal
or indigenous individuals.

Retained, existing, and new sales are tracked
through internal HP processes that identify
customer requests related to sustainability
and supply chain responsibility. Sales values
take into account total contract values.

28

We enable better learning outcomes by
supporting education through provisionof learning and digital literacy programs
and solutions.

29

Our programs aim to accelerate digital equity
through providing access to at least one of thefollowing: hardware, connectivity, content, or
digital literacy.

30

25

31

Includes valuation of employee volunteer hours,
employee donations, HP Foundation match, andHP Foundation grants.

Page 3 Joe Pugliese
Page 6 JGI/Bill Wallauer
Page 7 HP
Page 8 HP
Page 9 HP
Page 10 Mater Natura, photo courtesy of WWF
Page 11 Vance Lambert
Page 12 HP
Page 13 Photo courtesy of HP employee Malinda
Page 14 Photo courtesy of HP employee Kevin
Page 15 HP
Page 16 Nicky Woo
Page 17 Photo courtesy of NABU
Page 18-1 Alex BoernerPage 18-2 Photo courtesy of Girl Rising

Page 19-2 Alberto Bernasconi

Goods and services produced by HP’s diverse
suppliers and their supply chains.
This data does not include participation in
RBA audits. Participation in our supply chain
sustainability programs is quantified by thosePage 1 Panos Pictures

Page 19-1 Jeff Harris Photography

26

27

Photography credits

Page 19-3 HP
Page 20-1 Photo courtesy of UNIDOBACK COVER IMAGE: CIRCULAR MODEL

10,300 tonnes of Original HP and Samsung
toner cartridges recycled in 2021.

Page 20-2 HP
Page 24 HP

Read more in the 2021 HP Sustainable Impact ReportForward Looking Statement
This document contains forward-looking statements basedon current expectations and assumptions that involverisks and uncertainties. If the risks or uncertainties evermaterialize or the assumptions prove incorrect, the resultsof HP Inc. and its consolidated subsidiaries (“HP”) may differ
materially from those expressed or implied by such forwardlooking statements and assumptions. All statements otherthan statements of historical fact are statements that
could be deemed forward-looking statements, including,but not limited to, any statements regarding the potential
impact of the COVID-19 pandemic and the actions bygovernments, businesses and individuals in response to
the situation; projections of net revenue, margins, expenses,
effective tax rates, net earnings, net earnings per share,
cash flows, benefit plan funding, deferred taxes, share
repurchases, foreign currency exchange rates or otherfinancial items; any projections of the amount, timing or
impact of cost savings or restructuring and other charges,
planned structural cost reductions and productivity
initiatives; any statements of the plans, strategies andobjectives of management for future operations, including,but not limited to, our business model and transformation,
our sustainability goals, our go-to-market strategy, theexecution of restructuring plans and any resulting costsavings, net revenue or profitability improvements orother financial impacts; any statements concerning the
expected development, demand, performance, market
share or competitive performance relating to products
or services; any statements concerning potential supply
constraints, component shortages, manufacturing
disruptions or logistics challenges; any statements
regarding current or future macroeconomic trends
or events and the impact of those trends and eventson HP and its financial performance; any statements
regarding pending investigations, claims, disputes orother litigation matters; any statements of expectation or
belief, including with respect to the timing and expected
benefits of acquisitions and other business combination

23

2021 HP Sustainable Impact Report Executive Summaryand investment transactions; and any statements ofassumptions underlying any of the foregoing. Forwardlooking statements can also generally be identified bywords such as “future,” “anticipates,” “believes,” “estimates,”“expects,” “intends,” “plans,” “predicts,” “projects,” “will,”“would,” “could,” “can,” “may,” and similar terms. Risks,
uncertainties and assumptions include factors relating
to the effects of the COVID-19 pandemic and the actions
by governments, businesses and individuals in responseto the situation, the effects of which may give rise to or
amplify the risks associated with many of these factors
listed here; the need to manage (and reliance on) third-party
suppliers, including with respect to component shortages,
and the need to manage HP’s global, multi-tier distribution
network, limit potential misuse of pricing programs by HP’schannel partners, adapt to new or changing marketplaces
and effectively deliver HP’s services; HP’s ability to executeon its strategic plan, including the previously announced
initiatives, business model changes and transformation;
execution of planned structural cost reductions andproductivity initiatives; HP’s ability to complete any
contemplated share repurchases, other capital return
programs or other strategic transactions; the competitive
pressures faced by HP’s businesses; risks associatedwith executing HP’s strategy and business modelchanges and transformation; successfully innovating,developing and executing HP’s go-to-market strategy,
including online, omnichannel and contractual sales, in an
evolving distribution, reseller and customer landscape;the development and transition of new products andservices and the enhancement of existing products andservices to meet evolving customer needs and respond to
emerging technological trends; successfully competing andmaintaining the value proposition of HP’s products, including
supplies; challenges to HP’s ability to accurately forecast
inventories, demand and pricing, which may be due to HP’s
multi-tiered channel, sales of HP’s products to unauthorized
resellers or unauthorized resale of HP’s products or our

uneven sales cycle; integration and other risks associatedwith business combination and investment transactions;the results of the restructuring plans, including estimatesand assumptions related to the cost (including any possible
disruption of HP’s business) and the anticipated benefits of
the restructuring plans; the protection of HP’s intellectual
property assets, including intellectual property licensed
from third parties; the hiring and retention of key employees;
the impact of macroeconomic and geopolitical trends andevents, including the ongoing situation in Ukraine and its
regional and global ramifications and the effects of inflation;risks associated with HP’s international operations; theexecution and performance of contracts by HP and its
suppliers, customers, clients and partners, including
logistical challenges with respect to such execution andperformance; changes in estimates and assumptions HP
makes in connection with the preparation of its financial
statements; disruptions in operations from system security
risks, data protection breaches, cyberattacks, extreme
weather conditions or other effects of climate change,
medical epidemics or pandemics such as the COVID-19
pandemic, and other natural or manmade disasters orcatastrophic events; the impact of changes to federal,state, local and foreign laws and regulations, including
environmental regulations and tax laws; potential impacts,
liabilities and costs from pending or potential investigations,claims and disputes; and other risks that are describedherein and in HP’s Annual Report on Form 10-K for the
fiscal year ended October 31, 2021 and that are otherwise
described or updated from time to time in HP’s otherfilings with the Securities and Exchange Commission.
As in prior periods, the financial information set forth in
this document, including any tax-related items, reflects
estimates based on information available at the time of
preparation of this document. While HP believes theseestimates to be reasonable, these amounts could differ
materially from reported amounts in HP’s Quarterly

Reports on Form 10-Q for the fiscal quarter ended July
31, 2022, Annual Report on Form 10-K for the fiscal year
ended October 31, 2022, and HP’s other filings with the
Securities and Exchange Commission. The forward-looking
statements in this document are made as of the date ofthis document and HP assumes no obligation and does
not intend to update these forward- looking statements.
Throughout this document, we use the definition of“materiality” from the GRI (Global Reporting Initiative)
Standards, which is different from the term as it has
been defined by or construed in accordance with thesecurities laws or any other laws of the U.S. or any otherjurisdiction, or as used in the context of our financial
statements and financial reporting, or our reports filedwith the U.S. Securities and Exchange Commission.
Topics identified as ESG material for the purpose of thisdocument should not be construed as being material for
SEC or other financial reporting purposes. In addition,
historical, current, and forward-looking sustainabilityrelated statements may be based on standards formeasuring progress that are still developing, internal
controls and processes that continue to evolve, andassumptions that are subject to change in the future.
HP’s Investor Relations website at investor.hp.com
contains a significant amount of information about HP,
including financial and other information for investors.
HP encourages investors to visit its website from time totime, as information is updated, and new information isposted. The content of HP’s website is not incorporated
by reference into this document or in any other report or
document HP files with the SEC, and any references to HP’s
website are intended to be inactive textual references only.

Read more in the 2021 HP Sustainable Impact Report