Appendix 3Rev. 08
2020-04-02

General quality and environmental conditions for deliveries to Piab AB

Contents
1General ........................................................................................................................... 2

2System requirements....................................................................................................... 23Quality requirements ....................................................................................................... 2

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Environmental requirements ............................................................................................ 2

5Product documentation.................................................................................................... 3

6Initial samples.................................................................................................................. 3

7Equipment provided by Piab ............................................................................................ 3

8Management and handling of products and materials...................................................... 3

9Deviations ....................................................................................................................... 410Control and quality assurance ...................................................................................... 4

11Measurement equipment ............................................................................................. 4

12Ethics ........................................................................................................................... 41

Appendix 3Rev. 08
2020-04-02

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GeneralPiab's products are known for quality, performance and availability. To achieve theseproperties, requirements are set on the processes, products and services Piab suppliers
provide.
These general terms and conditions relates to quality and environmental assurance inorder to be able to deliver products to Piab’s and apply unless otherwise agreed.

2System requirements
Suppliers should be certified according to the management systems for quality andenvironment in accordance with ISO 9001 and ISO 14001 or similar.
Piab must be able to, both before ordering as during manufacturing, ensure that thesupplier's quality and environmental assurance works in a satisfactory manner.

34Quality requirements•

The supplier shall work systematically with quality management to ensure that
products with requested quality are delivered.

•The supplier shall have a quality policy.

•The supplier shall continually improve delivery time, productivity and overall costwithout sacrificing quality.

•The supplier shall upon request provide information about processes and quality
assurance measures for products manufactured for Piab.

•In cases where Piab demand control plans, the supplier shall establish this before thefirst series delivery, unless otherwise agreed. The control plan must be approved byPiab.

Environmental requirements•

Suppliers should have a continual environmental work to ensure that products withlow environmental impact are delivered.

•The supplier shall have an environmental policy based on an analysis of current
environmental impact and should provide a basis for continuous improvement.

•All materials used for Piab Groups products shall be in accordance with the REACH
and RoHS directive (directive 2011/65/EU). Conflict material shall not be used for
Piab Group products according to the US Dodd-Frank Act.

•The Supplier shall always comply with applicable environmental legislation. All
products delivered to Piab shall be free from silicone and phthalate unless otherwiseagreed.

•The supplier shall upon request be able to present the material content of products
delivered to the Piab.

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Product documentation•Piab is responsible that documentation like order, requirement specifications,drawings, Piab standards, master samples etc. submitted to the supplier during theprocurement are understandable as well as of the latest revision.

•2D specifications is perceived by Piab as the master specification and if any 3D
specifications are shared with the supplier they shall be perceived as supportingdocuments.

•It is the responsibility of the supplier to make a thorough contract review and shall atpossible ambiguities notify Piab.

•If any additional and/or revised documents are sent to the supplier, the supplier isresponsible that these are used during manufacture and that obsolete documents aredestroyed.

•If Piab requests to examine manufacturing processes and associated documentation,etc., the supplier shall forward these documents well in advance, but no later than twoweeks before the start. Such a review does not relieve the supplier in any respectfrom its obligation to deliver products that meet all specified requirements.

Initial samples•

Initial samples shall be performed on the number of components ordered and will bedelivered with measurement records, unless otherwise agreed•The measurement record shall include all dimensions in accordance with the drawing.
Each measured dimension shall be indicated in the record with a reference to thedrawing and the nominal dimension and tolerance.

•Samples must be clearly marked as initial samples.

•Initial samples must always be approved by Piab before the first delivery can bemade, unless otherwise agreed.

Equipment provided by PiabIn cases Piab provides equipment, for example measurement equipment, fixture ormaster samples, it is for the supplier to take care of this equipment so that it is not lost,
subjected to damage or abnormal wear.

8Management and handling of products and materials
The supplier is responsible that products and materials are handled, stored andtransported in such a way that no damage will occur and that they are clean and freefrom dirt, oil, liquids and other surface defects etc.. The package shall be marked withthe order number and Piab part numbers.

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Appendix 3
Rev. 08
2020-04-02

9Deviations
If the product deviates from the requirements specification, but the supplier considers
that the product may be used, Piab shall be contacted for possible approval.
Nonconforming product shall be clearly labelled and stored separately from otherproducts.

10 Control and quality assurance
The supplier is responsible that the product is verified and fulfils existing specifications.
The supplier shall, as a minimum, carry out measurements in the process flow inaccordance with the control plan, or self-control, to ensure that specified requirements
are obtained.
Deviations detected in Piab’s incoming inspection or production is reported to thesupplier by establishing a CIR (Continual Improvement Request). The CIR shall beanswered objectively with the root cause, corrective action and preventive action toeliminate the risk of recurrence. This must be done within a reasonable time.
Piab has the right to charge the supplier an hourly rate of detected errors where Piab,after an agreement with a supplier, corrects the problem. If the deviation results in acomplaint and that Piab require an immediate replacement delivery, the supplier shallsend the replacement delivery with the fastest mode of transportation at their ownexpense.

11 Measurement equipment
The supplier is responsible that measurement equipment, test equipment etc. iscalibrated within the applicable range. Results from calibration shall be kept by thesupplier for at least 5 years after the date of delivery. This documentation may bereviewed by Piab upon request.
When an order specifies that the supplier shall submit test records, inspection reports
and/or control certificates, they must be supplied along with the delivery. The delivery is
not considered completed before the documentation is provided to Piab.

12 Ethics
Employees shall be offered a safe and healthy work environment. Suppliers shall as aminimum know and comply with requirements under national laws, regulations andindustry standards regarding working environment and working conditions. This involves
being aware of and control its operations environmental effects on the work environmentand constantly work to improve this.
Child labour, as defined in the ILO convention, must not occur either at the supplier ortheir suppliers.

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