EXPO 2020 DUBAISUSTAINABILITY REPORT 2019
CONNECTING MINDS,
CREATING THE FUTURE

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy“We pay the utmost care and attention to our environment for it is an integral
part of the country, our history and our heritage. Our forefathers and ourancestors lived in this land and coexisted with its environment, on land and sea,
and instinctively realised the need to preserve it.”LATE SHEIKH ZAYED BIN SULTAN AL NAHYANFounder of the UAE

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries“Protection of the environment and achievement of sustainable developmentin the UAE is a national duty; it has its own institutional structures, integrated
legislature and advanced systems.”

HIS HIGHNESS SHEIKH KHALIFA BIN ZAYED AL NAHYANPresident of the United Arab Emirates

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy“We are building a new reality for our people, a new future for our children,
and a new model of development”

HIS HIGHNESS SHEIKH MOHAMMED BIN RASHID AL MAKTOUM
Vice-President and Prime Minister of the UAE and Ruler of Dubai

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries“The civilised, advanced nation we seek to build and the sustainable
development we are keen to achieve both require concerted efforts fromall sectors of the community and from all public and private entities andorganisations. They require consistent and harmonious work in order toachieve our goals and promote and underpin our nation’s status with its
distinct role regionally and internationally.”

HIS HIGHNESS SHEIKH MOHAMED BIN ZAYED AL NAHYAN
Crown Prince of Abu Dhabi and Deputy Supreme Commander of UAE Armed Forces

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

HIS EXCELLENCY SHEIKHNAHAYAN MABARAKAL NAHAYAN

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

HER EXCELLENCYREEM AL HASHIMY
Cabinet Member, UAE Minister of State for International Cooperation
Director General, Expo 2020 Dubai Bureau

Cabinet Member, UAE Minister of Tolerance and CoexistenceCommissioner General, Expo 2020 Dubai

It gives me great pleasure to welcome you
to the second annual Expo 2020 Dubai GRI
Sustainability Report, containing findings
from across Expo 2020 Dubai during 2019.
This report represents a continued, deeprooted commitment to our sustainability
standards and activities for the benefit ofExpo stakeholders and all interested parties
in line with the commitments we have madeto the Bureau International desExpositions (BIE).
A culmination of our sustainability initiatives
and innovations, our 2019 report is built
on the foundation of our sustainability
policies and strategies that seek to integratesustainable practices across all of operations
and project phases at Expo 2020 – creating a
positive impact across various phases of theExpo that will inspire the global community inshaping a sustainable future.
Our sustainability performance acrossvarious key performance indicators (KPIs)
and targets has been outlined in thisreport, in alignment with the integrateimpact-inspire pillars that help to safeguard
transparency and fulfil our commitment to
UAE Vision 2021.
We extend our gratitude to Expo 2020’s
Official Partners, whose dedicated support

in adopting our sustainability agenda – someinnovative examples of which feature in thisreport – continues to play a crucial role inhelping us realise our vision to host one of themost sustainable World Expos ever held.

In recent challenging times, it has become
increasingly evident that our secured future
depends on our ability to unite and work
closely together to seek solutions for someof our planet’s most pressing challenges.

Having established our RISE Guidelines for
Sustainable Operations in 2019, we continue
to work together with these stakeholders,among others, to establish a sustainablesupply chain that reduces our environmental
footprint across the entirety of Expo.

As Expo 2020 Dubai prepares to open on
1 October 2021, we are all challenged torethink our way of life as we adapt to myriad
new realities that are shaping a rapidlyevolving world. Our World Expo, delayed
by a year due to the impact of COVID-19,
will be a unique opportunity to share ourvision for a post-pandemic future – one thatinspires hope, tolerance and optimism forgenerations to come.

The success of Expo 2020 depends on ourability to come together, through these mostchallenging of times, with resilience andendurance.
As we patiently wait to open our doors a year
later than originally scheduled, we are taking
this time to reflect on the UAE’s values oftolerance and global cooperation – alongside
our Emirati traditions and internationallyrenowned hospitality – that will define ourjourney towards the UAE’s Golden Jubilee
celebrations in 2021, marking 50 years since
the founding of our nation.
Together, we shall inspire future generations
with a positive global impact and legacy for
the UAE as we proudly carry the heritage ofour forefathers into a changed world.

We are grateful to the Bureau International
des Expositions (BIE) and its Member States
for their swift response and support forour postponement, which demonstrated
solidarity and a commitment to creating anenriching and meaningful World Expo.
Sustainability, as one of our three subthemes,
is a crucial part of this, and we remain true
to our goal of hosting one of the mostsustainable World Expos ever. Through aneffective framework of implementation andmonitoring, Expo 2020 continues to track its
sustainability performance across various
environmental, social and economic verticals,with ambitious KPIs and targets.
Highlighting our performance across 11
sustainability areas, including energy,transport and materials, the 2019 Expo 2020
Dubai Sustainability Report shows that wehave surpassed the majority of our targets,and are close to achieving the remainder.
While this 2019 edition relates to the preExpo construction phase, upcoming reports
will see these goals extended to event andpost-event KPIs, which will showcase theholistic impact of Expo 2020.
We are committed to delivering an
exceptional World Expo that celebrates thepotential of human collaboration and createsa positive, enduring impact on communities
across the world as part of the UAE’s wider
national focus on sustainability.
As we create a lasting legacy that honours
our theme of ‘Connecting Minds, Creating the
Future’, we aim to bring the world together– creating awareness, fostering global
action and inviting innovative solutions toaddress pressing sustainability issues asreflected in the 2030 Agenda for Sustainable
Development.
Our key stakeholders, including the Expoleadership and our employees, Official
Partners and Providers and International
Participants, as well as contractors,
consultants, volunteers and the local
community, all play a crucial role in helping toachieve Expo 2020’s vision for sustainability.
To you all, we express our heartfelt gratitude,
and we invite your invaluable feedback andengagement as we seek to further our unitedcommitment to building a sustainable future
for us all.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

TABLE OF CONTENTS
01. ABOUT EXPO 2020 DUBAI.........................................................6
A. About this Report............................................................................................................................................ 7
B Expo 2020: At a glance...............................................................................................................................902. THE FOUNDATIONS OF A SUSTAINABLE EXPO..............16
SUSTAINABILITY AT EXPO 2020 DUBAI.....................................................................................17
A. Delivering a Sustainable Expo..........................................................................................................17
B. RISE Guidelines for Sustainable Operations..................................................................... 21

INTEGRATE................................................................................................................................24
A. Stakeholders And Materiality..........................................................................................................24
B. Sustainable Supply Chain.....................................................................................................................27

IMPACT..........................................................................................................................................32
A. Economic Impact..........................................................................................................................................32
B. Environmental Impact............................................................................................................................ 34
C. Social Impact.....................................................................................................................................................55

INSPIRE........................................................................................................................................ 62
A. Expo’s Commitment to People..................................................................................................... 62
B. People of Expo 2020...............................................................................................................................66
C. Life at Expo 2020.........................................................................................................................................72
D. Health and Safety......................................................................................................................................... 77
E. Innovation............................................................................................................................................................ 82
F. Global Optimism Outlook Survey.................................................................................................87

03. THE EXPO LEGACY..................................................................... 89
A. Expo 2020 Legacy Contribution.................................................................................................90
B. District 2020 – The Future of the Expo Site..................................................................... 92

C. Corporate Archive........................................................................................................................................93

04. EXPO 2020 AND THE SDGS.................................................... 94
A. Expo 2020’s Contribution to UN SDGs.................................................................................. 95
B. Global Best Practice Programme...............................................................................................98

05. GRI CONTENT INDEX AND TOPIC BOUNDARIES.........100
A. GRI Content Index...................................................................................................................................... 101

B. Topic Boundaries....................................................................................................................................... 105

C. Acronyms and Abbreviations....................................................................................................... 106

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

01

02. The Foundations of a Sustainable Expo

ABOUT EXPO
2020 DUBAI

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

A.

ABOUT THISREPORT
We are pleased to present Expo
2020 Dubai’s 2019 Sustainability
Report. This is the second report
to be prepared in accordance with
the GRI Sustainability ReportingStandards: Core option.
2. CONTENTThe GRI Standards are a globally recognised
sustainability reporting mechanism, which provides acommon language and platform for organisations andtheir stakeholders to communicate their economic,
environmental and social impacts.
This report provides insights into the impact of Expo
2020 Dubai within the United Arab Emirates (UAE)in 2019.

1. SCOPE
The sustainability performance data provided in thisreport covers the period between 1 January 2019and 31 December 2019. However, where applicable,
data and initiatives from other years have also
been included to illustrate trends and progress over
the years.

The sustainability performance
information included in this report isbased on the guiding principles of balance,transparency and accountability.
These significant tenets improve the quality andreliability of the content, ensuring all our stakeholders
have timely access to enhanced information to help
them make informed decisions.
The sustainability strategy of Expo 2020 Dubai is
structured to Integrate, Impact and Inspire. The
strategy aims to integrate sustainability throughout
the entire framework of Expo 2020, create a thorough,meaningful impact that extends beyond the site andthe six months of the event, and inspire those who
visit to become part of the journey towards a moresustainable future.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

3. GRI SERVICES

4. CONTACT

For the Materiality
Disclosures Service, GRI
Services reviewed that
the GRI content index
is clearly presented
and the references forDisclosures 102-40
to 102-49 align withappropriate sections in
the body of the report.

Expo 2020 Dubai
engages in open
dialogue with all its
stakeholders in orderto fulfil its commitment
to sustainability.
To help improve
performance and ensure
better sustainability
performance during
and after the event,
Expo 2020 welcomesany comments, queries
or recommendations
related to this report.

For the GRI Content
Index Service, GRI
Services reviewed that
the GRI content index
is clearly presented
and the references
for all disclosures
included align with theappropriate sections in
the body of the report.
The services were
performed on the
English version of
the report.

These can be initiated via the following
email address: sustainability@expo2020.ae.
A digital version of this report can be
downloaded at expo2020dubai.com

These events are a
festival of wonder
and imagination,
where visitors canexperience, explore,
discover and have
fun while sharing
ideas and working
together.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

B.

1970
Osaka

EXPO 2020:
AT A GLANCE
We explore the evolution of the
UAE’s historic participation at World
Expos and what Expo 2020 Dubai
has in store.
1. THE ROLE OF THE BUREAU
INTERNATIONAL DES EXPOSITIONSThe Bureau International des Expositions (BIE) is anintergovernmental organisation that has encouraged
education, innovation and cooperation throughthe administration and regulation of World Expos
since 1931.
The World Expos are one of the oldest and largest
international events, arranged and assisted bygovernments with the intention of educating the
public, promoting progress and fostering cooperation.
Today, four main Expos fall under its umbrella: World
Expos, International Specialised Expos, Horticultural
Exhibitions, and the Design Triennale of Milan.
BIE’s organisational structure includes the General
Assembly, Committees, the Secretariat and 170
member states. To date, more than 50 Expos havebeen organised under the auspices of the BIE, whose
objective is to ensure the quality of Expos and guard
the rights of their organisers and participants.

05. GRI Content Index and Topic Boundaries

i. EXPO 1970
OSAKA

2. 50 YEARS OF EXPO:PARTICIPATION TO HOST
The World Expos are a festival of wonder andimagination, where visitors can experience, explore,
discover and have fun while sharing ideas andworking together.
World Expos give countries the opportunity to
showcase their culture and display their architecturaland technological abilities. In the past, paradigmshifting discoveries such as the telephone, X-ray
machines and architectural marvels such as the Eiffel
Tower have all made their debut at different World
Expo events. Today, these Expos continue to bring theworld together for a global exhibition of solutions to
the fundamental challenges facing humanity.
Abu Dhabi was invited to have its own pavilion at Expo
1970 Osaka, one year before the establishment of the
UAE in 1971. As per the vision of the late Sheikh Zayedbin Sultan Al Nahyan, the founding father of the UAE,
the UAE foresaw its participation at key global events,
such as the World Expo, as crucial in building a global
identity for itself and showcasing Emirati values andculture.
These values and key messages – such as individual
contributions to human progress, fundamentals ofhuman connections, youth as a national priority, andrepresentation of women’s rights and contributions– have consistently been cornerstones of the UAE’spresence at World Expos. Various stamps and coins
continue to be exhibited in local museums across theUAE, honouring the nation’s participation at such events.

Abu Dhabi’s World
Expo debut at Expo
1970 Osaka focusedon celebrating thecountry’s culture andnational identity among
78 participating nations,and various internationalorganisations.
During that time, many
Japanese delegations
visited the late Sheikh
Zayed bin Sultan Al
Nahyan, to build on thegrowing relationshipbetween Japan and theEmirate of Abu Dhabi.
Appointed by thelate Sheikh Zayed, His
Excellency RashidAbdullah Al Nuaimi
represented the UAE
Pavilion at Expo 1970
Osaka. Its design, which
took two years tocomplete, symbolised
the culture and growthof Abu Dhabi.

Key highlights from Expo
1970 Osaka included
Abu Dhabi National
Day celebrations on
3 September 1970,
attended by His
Highness Sheikh Khalifa
bin Zayed Al Nahyan,
current President of
the UAE.

Figure 1: Entrance to the Abu Dhabi Pavilion at Expo 1970 Osaka“We are determined tomove forward and evolve toachieve the resurgence andprosperity of Abu Dhabi and
the Gulf region, to become anation of great importancein the history of the world”
His Highness Sheikh Khalifa bin Zayed Al Nahyan
on Abu Dhabi’s participation at Expo 1970 Osaka

The assigned budget tobuild the UAE Pavilion
was BD 60,000 in1971 - equivalent toapproximately justover AED 3 million inpresent times.
Figure 2: His Highness Sheikh Khalifa bin Zayed Al Nahyan during Abu
Dhabi’s National Day celebrations

The World Expo served
as one of the firstplatforms where His
Highness spoke about
Abu Dhabi and the Unionof the Emirates.
In his speech, heemphasised the late
Sheikh Zayed’s vision
for the Union and its
importance for theregion. His Highness
also thanked countries
that welcomed the ideaof the Union, including
Japan – the host countryof Expo 1970 Osaka.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

1992

2000

Sevilleii. EXPO 1992
SEVILLE
Expo 1992 Seville was
the first World Expo that
the UAE participated inafter its establishment
in 1971.
The design of the UAE
Pavilion was inspired by
the Jahili Fort in Al Ain,
Abu Dhabi. The Pavilion
displayed important
historical artifacts thathighlighted the richhistory of the Emirates,
which would seem –to the event’s global
audience – unusual for
the UAE as a young
country at the time.
The exhibition included
detailed screens that
depicted prehistoric
excerpts dating backmore than 3,000 years.
Copper objects, suchas swords, arrows
and arches datingback to the second
millennium BC werealso showcased.
Images also showedvessels, such as jars in
the form of drums datingback to the Iron Age,alongside axes, bowls,
daggers, darts, and tubs
from the Qusais tombs
in Dubai.

The UAE adopted atheme of ‘Man – Nature– Technology’ for its
pavilion at Expo 2000
Hannover in Germany,highlighting how thepeople of the UAE
have lived throughout
history. Its overall designand exhibition was
intended to give visitorsa ‘live’ experience of thenation’s culture.

However, she had alesser known, but equallyimportant responsibility,
for representing the UAE
in global events, such as
the World Expo.
Hessa Al Ossaily became
the first female Arabto be appointed as theCommissioner Generalof any participating
Arab nation in theentire history of theWorld Expos.

Hannoveriii. EXPO 2000
HANNOVER

An important value that
the UAE highlighted in its
successful participation
at Expo 1992 Seville
was the appointment
of Hessa Al Ossaily, by
the late Sheikh Zayedbin Sultan Al Nahyan,
to manage the UAE
Pavilion. She is known
across the UAE as thefirst female Emirati
television presenter.

Figure 3: UAE Pavilion in Expo 1992 Seville

A great amount ofefforts were madeto enrich the visitor
experience, with various
programming elements
based on UAE values.
Efforts were
underpinned bypartnerships that werecreated by the UAE
Ministry of Information
and Culture – the mainorganising body for the
UAE Pavilion at the time.

Figure 4: Hessa Al Ossaily

Expo 1992 Seville was thefirst World Expo that theUAE participated in after its
establishment in 1971.

05. GRI Content Index and Topic Boundaries

Under the directives ofthe late Sheikh Zayed,
and the efforts of
His Highness Sheikh
Abdullah bin Zayed
Al Nahyan, then UAE
Minister of Information
and Culture, different
values were embeddedin the UAE Pavilion
through these uniquepartnerships.

For example, the UAE
Ministry of Information
and Culture worked
with the UAE-based
General Women’s
Union and the Ibn Majid
Society to enrich its
cultural experienceand programming.
The Ibn Majid Society
assigned a numberof artisans during thesix-months of Expo
2000 Hanover toshowcase the makingof traditional artefacts,
such as containers,
fishing nets and tools
used for diving, while theGeneral Women’s Union
highlighted some of its
projects and initiatives
and worked to create
engaging content
for women.
In order to promoteawareness about theWorld Expos, the UAE
Government took thesignificant initiative toshare the importance of
these events specificallywith students of
the UAE.

Figure 5: UAE Pavilion at Expo 2000 HannoverA large group of
students, from many
government universities,
attended Expo 2000
to engage with the
UAE Pavilion and gain
invaluable insight into
what World Expos seek
to achieve.
With its enriched visitor
experience and theattention to detail, theaward-winning UAE
Pavilion was recognised
for its distinguisheddesign and high numberof visitors, whichreached approximately
five million in total– including 300
senior officials fromvarious countries.

Figure 6: General Women's Union receiving an award by
Expo Hannover

Building on the designs
from Expo 1992 Sevilleand Expo 1970 Osaka,
the design of the UAE
Pavilion was again
inspired by the Al
Jahili Fort.
To create an authentic
visitor experience, sandused in the pavilion
was shipped from the
UAE’s deserts, under the
direction of the Ministryof Information andCulture. In addition, while
past UAE Pavilions weredemolished, materials
used to construct
the pavilion at Expo
2000 Hannover werecompletely recyclable.

Figure 7: Ibn Majid Society's
Artisans in the UAE Pavilion

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

2013

2010

Expo 2020
Dubai bid

Shanghaiiv. EXPO 2010
SHANGHAIThe UAE’s overallemphasis at Expo 2010
Shanghai shifted interms of its design andcontent, with the pavilion
focusing on the UAE’s
past, present and future.
Starting with Expo 2010
Shanghai, the National
Media Council became
the main entity thatoversees and manages
the UAE’s participation in
World Expos – working
with various ministries,
national institutions
and Masdar to create
the visitor experience
for the UAE Pavilion at
Expo 2010.
The UAE Pavilion’s“Better City for a Better
Life” theme focused on
the country’s strategies
for smarter and moresustainable initiatives
and projects.
The pavilion, designed
by Foster + Partners andinspired by sand dunes,
presented live showsthat depict the reality oflife in the UAE, both pastand present.

The pavilion’s content
highlighted the
UAE’s cultural andenvironmental diversity
and featured live
presentations on screensin the pavilion’s threemain halls – highlighting
the story of the UAE’s
success in achieving
sustainable and culturaldevelopment.
The pavilion also served
as a showcase forpioneering projects
such as Masdar City, acarbon-neutral, zerowaste community in Abu
Dhabi that is intended
to become a centre forthe development of new
ideas around energy
production.
UAE Pavilion volunteers,
who were part of the
Emirates Foundation’s
Takatof programme, also
played a significant rolein showcasing a strong
image of Emirati values
and culture through theirinteractive engagementwith pavilion visitors.

The UAE Pavilion won
several awards for its
participation in Expo
2010 Shanghai, scooping
the official ‘Best Pavilion’award from a selectionof country pavilions.
Judged by Shanghai
Jiao Tong University
as the ‘Most PopularInternational Pavilion’ atExpo 2010, the pavilion
was also named by
the Illinois Society ofStructural Engineers as
the Best Midsize Building
in 2010. After Expo 2010
ended, the pavilion was
dismantled, shipped
and rebuilt in Manarat Al
Saadiyat in Abu Dhabi.

Figure 8: UAE Pavilion in Expo 2010 Shanghai

v. DUBAI’S WORLDEXPO BID
On 27 November 2013,
Dubai won its bid to hosta World Expo, making
it the first city in the
Middle East Africa andSouth Asia (MEASA)
region to host theevent. The messages
highlighted in this year
included the UAE’s push
to be the first in theregion to host the Expo,
its vision and strength ona global scale, which inturn, allowed it recordbreaking moments,
and the strength ofcommunity engagement
to support the UAE’s bid
to host.
This part of the narrativeis very nostalgic tothe community of theUAE, who remember
the events of thatmoment clearly.
Many families choseto put large banners
on their houses, which
read (in translation to
English), “Our Home
supports Expo”.

Figure 9: UAE Pavilion volunteers in Expo 2010 Shanghai

05. GRI Content Index and Topic Boundaries

The theme of Expo
2020, “Connecting
Minds, Creating the
Future”, and Dubai’s
geographic significancewere seen as a gateway
to creating partnerships
and opportunities not
only with Dubai, but alsowith the entire region,
which motivated theglobal community tovote for Dubai.

It was a record-breaking
moment for the UAE
when it got the highest
number of votes (116votes) by the member
states of the BIE in thehistory of the bidding
process for World Expos.

Theme of Expo 2020
Dubai: “Connecting Minds,
Creating the Future”

Figure 10: His Highness Sheikh Mohammed bin Rashid
Al Maktoum’s tweet on the announcement of thecampaign in support of Dubai’s bid

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

3. EXPO 2020 DUBAI THEME

2021

2015

Expo 2020
Dubai

Milan

vi. EXPO 2015
MILAN
Expo 2015 Milan took
place after the UAE
won its bid to host Expo
2020 Dubai. A large
group from the Expo
2020 organising body
visited Milan under anobserver programme
to gain insight into
the preparation andmanagement of a World
Expo. These learnings
contributed, in a large
extent, to the overallplanning of Expo 2020.

Also designed by Foster+ Partners, the UAE
pavilion at Expo 2015
Milan took its inspirationfrom the deserts of
the UAE.
The curves of its walls
reflected the sanddunes, with its design
also giving visitors anexperience of walking
along the narrowtraditional streets of the
UAE. The pavilion’s firstsection highlighted the
UAE’s past, the second
section its present andthe third its future.

In light of Expo 2015’s
main theme “Feeding theplanet, Energy for life”,
the pavilion’s content
reflected the importanceof finding innovativeand efficient solutions
for sufficient, safe food– reflecting some of thechallenges facing the
UAE and highlighting
the significant interplay
between land, energy
and water.
The National MediaCouncil and Takatof
programme volunteers
were again responsible
for managing thevisitor experience,
receiving, supervising,guiding, welcoming andproviding information to

guests on the heritage,
culture and civilisation of
the UAE.
Having played asignificant role inshowcasing UAE
values, many of thesevolunteers have chosen
to continue their World
Expo journey, as either
staff members or
volunteers of Expo 2020.
The UAE Pavilion won
an award for the bestexterior design, while
the National MediaCouncil received anhonourable mention
for its efforts as the
UAE Pavilion organiser
and delivering a strong
visitor experience.

On 27 November 2013, following a record vote by BIE
members, Dubai was selected to host the World Expoin 2020 – becoming the first Arab nation, and thefirst country in the Middle East, Africa and South Asia
(MEASA) region, to do so. Dubai’s winning bid was theresult of an inspiring collaboration between the UAE’s
leadership and the event’s organisers to engineer an
event that will have a sustainable and long-lasting
impact for generations to come.

The theme of Expo 2020 Dubai –‘Connecting Minds, Creating the Future’– aims to cultivate new connections,collaborations and partnerships acrosssectors and geographies, with theevent serving as a platform to inspire
progressive change that will shape
the future.
Within this, Expo 2020 identified threeinterconnected drivers of progress –Opportunity, Mobility and Sustainability– as subthemes.

OPPORTUNITY

MOBILITYSUSTAINABILITY

Figure 11: A UAE Pavilion volunteer with visitors at
Expo 2015 Milan

Figure 12: A group of UAE Pavilion volunteers at
Expo 2015 Milan

Figure 13: The UAE Pavilion in
Expo 2015 Milan

THE EXPO 2020
GLOBAL PLATFORM
Expo 2020 Dubai’s
theme and subthemes
have been developed
to capture a vision for
the future from theperspective of the UAE
leadership (from Vision
2021 through to the 2071
Centennial Plan), linking
regional priorities andglobal challenges – asreflected in the 2030
Agenda for Sustainable
Development
and the United
Nations Sustainable
Development Goals(UN SDGs).
As the world strives tocreate a sustainable
future, Expo 2020 Dubai
has sought to integratesustainability – as oneof its three subthemes– into all its activities
and create a meaningful
impact beyond the six
months of the event. It
seeks to deep dive intorising global concerns
around sustainability
and the pressing need todrive change to create abetter future.
The Sustainability
Pavilion aims to promote
such interactions
by enabling newexperiences throughpioneering technologies
and a sustainableinfrastructure.

Furthermore, Expo 2020
hopes that by hosting
people from acrossthe world at a global
platform, interactions
will open up avenues
to find collective
solutions to combat
global challenges.
Expo 2020 will serve asa medium to breathe
life into its main theme
and three subthemes. To
achieve this, extensiveplanning is essential toensure visitors are given
the correct framework
through which they
can consume andimmerse themselves inthe dynamic, exciting
content that will be on
display.
Expo 2020 will engage
with the international
community visitors fromacross the world and will
be able to embark on
a seamless journey toseek collective solutions
to global challenges,
in a culminationof innovation andcollaboration.
Expo 2020 Dubai will beorganised by the UAE
as an event that willbring about partnerships
and associations,leading to long-term,
sustainable benefits thatwill permeate people’s
lives around the world –leaving a lasting legacy
for generations to come.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

4. E
 XPO 2020 SITE PLAN
The 4.38 sqkm Expo 2020 site incorporates the Opportunity, Mobility and Sustainability Thematic Districts, all ofwhich converge on Al Wasl Plaza – the beating heart of the Expo 2020 site.
The site also houses the Dubai Exhibition Centre, the Route 2020 Metro Station, arrival plazas, parks, permanentbuildings, approximately 30,000 car parking spaces, and others.

ii. THEMATIC DISTRICTS

i. AL WASL PLAZA
Al Wasl Plaza is situated at theheart of the site, connecting
all other aspects together.
The domed trellis acts as a
360-degree video projection
screen, which will create an
immersive experience thatcan be viewed from insideand outside.

There are three Thematic
Districts in the Expo 2020
site, reflecting the megaevent’s three subthemes ofOpportunity, Mobility andSustainability. Construction of
the districts was completed
in May 2019. The three petalshaped Thematic Districts arecentral to the design of themasterplan and are connectedto the central Al Wasl Plaza, set
to be the next iconic structureof Dubai.

iv. SUSTAINABILITY
PAVILION

iii. UAE PAVILION
Targeting LEED Platinum, theinnovative design was inspiredby the wings of a falcon, theUAE’s national bird. The longest
individual wing section on theroof is 70 metres.

True to its subtheme, theSustainability Pavilion istargeting a LEED-Platinum
certification during its
construction phase and zeronet energy consumption in
its Legacy phase. Sustainablefeatures include 9,300 sqm of
PV panels on the steel canopy,
4,100 sqm of PV panels across18 ‘Energy Trees’, and a systemthat filters and reuses watercollected through the canopy.

v. MOBILITY PAVILION

vi. PARKS

The Mobility Pavilion, which istargeting LEED Gold building,features a dynamic landscapewith undulating tracks anddemonstration areas for thelatest innovations related to the
Mobility subtheme.

Two major parks provide
space for large outdoor
performance areas, plus zones
for recreational activities.
Facilities include washrooms,
prayer rooms and food andbeverage outlets.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expoviii. ARRIVAL PLAZAS
vii. DUBAIEXHIBITION CENTRE
The Dubai Exhibition Centre(DEC) will be used as amulti-purpose function andevent venue.

5. PARTICIPATING
COUNTRIESAs of 2019, 192 countries
had confirmed their
participation in Expo
2020 Dubai.

There are four entrances to theExpo 2020 site: three leading
to the welcome plazas for each
Thematic District, and a fourth
entrance concourse runningfrom the Metro Station to
the DEC.

6. GOVERNANCECORPORATEGOVERNANCE
As the host of Expo 2020
Dubai, and pursuant
to the Convention
Relating to International
Exhibitions that was
signed in Paris on 22
November 1928, andthe regulations madefor its implementation,
the UAE is required to
implement a series oflegislative and financial
measures to facilitate
the event’s organisation.

03. The Expo Legacy

ix. METRO STATIONThe Metro Station is part ofRoute 2020, an extension
created by the Roads andTransport Authority (RTA) toserve the Expo site. With a fleetof 50 trains, it will run every two
minutes, carrying up to 46,000
passengers per hour.

To implement thesemeasures, the UAE
Government hasdeveloped thenecessary legal, financial
and organisational
measures required
to organise and hostthe event successfully.
Compliance to laws
and regulations areadministered byrespective departments,
monitored by a
dedicated internal
audit team.

The Dubai Government
established the World
Expo 2020 Preparatory
Committee (theHigher Committee)
through Decree 49
of 2013. The Higher
Committee was formed
to centralise strategic
decisions and oversee
the overall planningand delivery of Expo2020’s requirements
and activities.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

x. PERMANENT BUILDINGSAND INFRASTRUCTURE
All permanent buildings on
the Expo site are on track toachieve a minimum of LEEDGold and CEEQUAL Excellence,
the highest rated infrastructurein the region.

The Bureau
The Bureau Expo Dubai 2020 (the Bureau) was set up
under Decree 30 of 2014, issued on 25 June, 2014, while
Decree 31 of 2014 appointed Her Excellency Reem
Al Hashimy, UAE Minister of State for International
Cooperation, as the Director General of the Bureau.
As a government entity, the Bureau acquires its legal
and financial jurisdiction directly from the Governmentof Dubai and acts as the executive arm of the Higher
Committee. For more information on the functions andpowers of the Bureau, kindly refer to the Expo 2020
Dubai Sustainability Report 2018.

Expo 2020 Dubai LLC
On 12 December 2015, the Bureau incorporated Expo
Dubai 2020 LLC in the Department of Economic
Development (DED). Once incorporated, theorganisation set up the Board of Directors to advise
the Director General on operational development andoverseeing the Expo, reporting through the Bureau
to the Higher Committee. It also set up various Board
Committees and a management governance structure
to oversee the operational development of the Expoand provide timely reports through the Bureau to theHigher Committee.

01. About Expo 2020 Dubai

HIGHERCOMMITTEE
Members of theHigher Committee,
who come fromdiverse backgroundof expertise andexperience, include:

His Excellency Sheikh
Sultan Bin Tahnoon
Al Nahyan
Member of the Abu
Dhabi Executive Councl
Member of the Expo
Dubai 2020 Higher
Committee

His Excellency
Mohamed Alabbar
Chairman, Emaar
Properties PJSCMember of the Expo
Dubai 2020 Higher
Committee

02. The Foundations of a Sustainable Expo

His Highness Sheikh
Ahmed Bin Saeed Al
Maktoum
President, Dubai Civil
Aviation Authority
Chairman of the Expo
Dubai 2020 Higher
Committee

His Excellency Dr.
Sultan Ahmed Al Jaber
Cabinet Member andMinister of State
Chairman of the Boardof Directors of the
National Media Council
Member of theExpo Dubai 2020
Higher Committee

His Excellency
Helal Saeed Al Marri
Director General,
Dubai Department ofTourism and CommerceMarketing (DTCM)
Member of the Expo
Dubai 2020 Higher
Committee

His Excellency
Mohammed Ibrahim Al
Shaibani
Director General, HH The
Ruler’s Court of Dubai,
UAE
Vice Chairman of theExpo Dubai 2020
Higher Committee

His Excellency Mattar
Mohammed Al Tayer
Chairman of the Board
and Executive Director,
Roads and Transport
Authority (RTA)
Member of the Expo
Dubai 2020 Higher
Committee

His Excellency Khalifa
Al Zaffin
Executive Chairman,
Dubai Aviation City
Corporation (DACC)
Member of the Expo
Dubai 2020 Higher
Committee

03. The Expo Legacy

Her Excellency Reem
Ebrahim Al Hashimy
UAE Minister of State
for International
Cooperation
Director General, Expo
2020 Dubai Bureau

His Excellency
Lieutenant General
Abdullah Khalifa
Al Marri
Commander-in-Chief ofDubai Police
Member of the Expo
Dubai 2020 Higher
Committee

His Excellency Dawood
Abdulrahman Al Hajiri
Director General, Dubai
Municipality (DM)
Member of the Expo
Dubai 2020 Higher
Committee

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02

02. The Foundations of a Sustainable Expo

THE FOUNDATIONS
OF A SUSTAINABLE
EXPO

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

A.

DELIVERING ASUSTAINABLE EXPOSUSTAINABILITY
AT EXPO
2020 DUBAI

Expo 2020 Dubai focuses on
the UAE’s ongoing transition toa knowledge-based economy,
mirroring how the country conducts
business, creates networks
and addresses challenges asa melting pot of opportunity,
entrepreneurship, education,connectivity and future growth.

Expo 2020 Dubai embodies the principles ofsustainable development, respecting ecologicallimits and natural resource constraints, encouraging
prosperity and well-being while optimising conditions
for human development. It also lays the foundation fora sustainable legacy for future generations.

EXPO 2020 DUBAI’S FOURKEY SUSTAINABILITYOBJECTIVES INCLUDE:

01

Leaving a legacy of sustainableinfrastructure and future-oriented
sustainable practices

02

Catalysing sustainability efforts in
Dubai and the UAE

03

Increasing public awareness byengaging society on sustainability
principles and sustainable living

04

Developing sustainability solutions thatare scalable, extending their benefits tothe wider economy

Expo 2020 aims to deliver one of the most sustainable
World Expos in history, supporting the UAE in its
journey towards a green economy. The event will focus
on critical sustainability target areas, supported byvarious key performance indicators (KPIs).

Through this main chapter ‘Foundations of a Sustainable Expo’, we explore
various sustainability topics, based on how sustainability is integrated acrossExpo 2020 Dubai – embracing the opportunity to create a meaningful impact
and inspiring the global community to become part of a sustainable future.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

EXPO 2020 ALIGNMENT WITH REGIONAL AND GLOBAL ASPIRATIONSIn order to achieve its sustainability targets, Expo 2020 has implemented a well-integrated, strategically consistent
approach that aligns with national and international drivers.

Global Policy 2030 Agenda for
Sustainable Development

UAE Vision 2021

Dubai Plan 2021

Expo 2020’s programme-wide sustainability strategy ensures the integration of a number ofprocesses and methodologies across a wide range of areas, including planning, design, construction
and operations.

Programme-wide
approach to sustainability,
prioritising the delivery of
passive solutions

Programme-wide
approach to integrated
sustainable design

To deliver one of the most sustainable World Exposin history, Expo 2020’s Sustainability Policy sets
the foundation to ensure the event respects theenvironment, society and culture – engaging the global
community, participants and visitors to become partof the solutions that address various sustainability
challenges across the world.

Sustainability key areas ofapproach

By focusing on its key sustainability objectives, Expo2020’s sustainability strategy aspires to create
lasting positive environmental, social and economic
impacts on a national, regional and global scale. Expo
2020 encompasses a sustainable scope for several
disciplines, including sustainable construction andmaterials, sustainable event operational management,
responsible procurement, accessibility and inclusion,
responsible production and consumption of resources,
sustainable partnerships, sustainability certificationand community volunteering.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

EXPO 2020 SUSTAINABILITY KEY AREAS, KPIS, AND 2019 PERFORMANCE

TRANSPORT

KPIs

KPIs

OBJECTIVE: Encourage theuse of sustainable, lower
carbon transport by providing
alternative transport options
such as the metro and theExpo Rider bus service

Encourage significant shift fromprivate vehicles to alternativetransport options

50% of landscape plants (during
Expo 2020) and 95% of landscapeplants (post Expo 2020) are native
and adaptive species

ECOLOGYOBJECTIVE: Enhance theecological value of the siteand promote local species

2019 PERFORMANCE

51%

projected
reduction of
personal vehicles

ENERGYKPIs

OBJECTIVE: Reduceenergy consumption

Reduce energy demand inbuildings by 20% in comparison tointernational standards

2019 PERFORMANCE

92%

for Expo
projects

95% of landscape area managedwithout the use of chemical
pesticides, herbicides or fertilisers

2019 PERFORMANCE
2019 PERFORMANCE

30.1%

100%
KPIs

PUBLIC REALMKPIs

OBJECTIVE: Create peoplecentric, comfortable andwalkable spaces

Provide shading for 75% ofprimary walkways in Thematic
Districts at mid-day peak

Recycled water is used for 100%of non-potable applications (e.g.
irrigation, cooling)2019 PERFORMANCE
2019 PERFORMANCE

75.5%

Provide shading for 60% of hardlandscaping areas and public
open spaces at mid-day peak

100%

WATER
OBJECTIVE 1: Reduce thedemand on potable water
systems by applying awater efficiency hierarchy,
followed by the substitutionof potable water with nonpotable supplies

Collect and use 95% ofcondensate water recovered frombuildings

2019 PERFORMANCE
2019 PERFORMANCEOn track for event time

58.8%

SUSTAINABILITY
AWARENESSOBJECTIVE: Enable visitors,
participants and facility
managers to appreciate,understand and contribute to
the responsible use of resources

KPIs

Reduce water demand in buildings
by 40% in comparison to local
standards

75% of sustainability features
at Expo 2020 with educationalawareness, collateral or activities

2019 PERFORMANCE

2019 PERFORMANCE

75%

Projection

52.4%

OBJECTIVE 2: Reduce water
consumption

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

EXPO 2020 SUSTAINABILITY KEY AREAS, KPIS, AND 2019 PERFORMANCE CONT.

MATERIALS

KPIs

KPIs

OBJECTIVE: Minimise
depletion of natural resources
through design for reuseand Legacy

90% of materials used inpermanent construction to beretained for the Legacy phase,
District 2020

Achieve LEED Gold for Expobuilding projects

2019 PERFORMANCE

84.1%

90% of selected materials areprocured in accordance with
Sustainable Materials Guidelines

2019 PERFORMANCE

89.2%

WASTE

KPIs

OBJECTIVE: Minimise
quantity of waste to landfill

85% (by weight) of waste
segregated into different waste
streams, during construction,
operation and decommissioning,
to allow for diversion from landfill

PERFORMANCE AS OF 201992%

SUSTAINABLE OPERATIONSAND REPORTINGOBJECTIVE: Communicate
sustainability progress
and achievements in atransparent and stakeholderresponsive way

cumulative

KPIs
Achieve ISO 20121 Sustainable
Event Management certification

2019 PERFORMANCEOn track for event time
Publish sustainability reports
based on internationallyrecognised guidelines

2019 PERFORMANCE
Publication of the 2018 Expo
2020 GRI Sustainability Report2019 PERFORMANCEOn track for all Expo permanentbuildings

SUSTAINABILITYCERTIFICATIONOBJECTIVE: Demonstrate
added value throughsustainability certification ofboth horizontal and verticalinfrastructure

Achieve CEEQUAL Excellent
Certification for Expoinfrastructure projects

2019 PERFORMANCEOn track for Expo permanent
infrastructure

KPIs
Fully implement a greenhousegas (GHG) mitigation and offsetting strategy

2019 PERFORMANCE
Phase 1 completed in 2019 (see2018 GRI report)

CARBONOBJECTIVE: Measure andminimise carbon emissions inExpo 2020 Dubai

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

B.

RISE Guidelines
For Sustainable
Operations
Expo 2020’s commitment to setting
the foundations for a sustainable social,economic and environmental legacy involves
the implementation of Expo 2020’s RISE
Guidelines for Sustainable Operations acrossall phases of the event.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Aligned with ISO 2012 Sustainable Event Management
System and commitments stipulated to the BIE, these
Expo 2020-developed operational guidelines help
suppliers integrate sustainability into products andservices that they supply to Expo 2020.
Aligned with the belief that Expo 2020’s sustainability
goals can only be achieved through internal andexternal stakeholder engagement, the RISE Guidelines
are designed to be practical, achievable andaspirational – helping to leave a lasting positive legacy
for our community and the environment.

RISE stands for:R

espectfor theworkforceI

mpact forcommunities

S

afety
for allEnvironmental
stewardship

The RISE Guidelines refer to other establishedstandards, policies and guidelines. Examples include
environmental legislation from the European
Commission, benchmarks from The Sustainability
Consortium – a global non profit dedicated to
improving the sustainability of consumer products– and contextual GCC, UAE environmental andsocial policies.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

OBJECTIVES OF THE RISE GUIDELINES FOR SUSTAINABLE OPERATIONS
1.

2.

Enable and drive Expo 2020’s sustainability commitment through mandatory, voluntary requirements
and guidelines. Throughout the document, two forms for compliance – Controls and Guides – have been
established. Controls address firm Expo 2020 requirements that must be followed, whilst Guides arerecommended – optional requirements for suppliers to follow, wherever possible, to help Expo 2020 and its
stakeholders maximise positive impact.
Utilise the RISE methodology to challenge and motivate the market, driving positive change at the local, regional
and international level. Each criterion is defined as follows:

RESPECT:
Criterion covers areas such as child labour, worker
welfare, fairtrade – where requirements are aimed at
guarding the conditions for local and overseas workers– and the importance of making facilities physicallyaccessible for all, including People of Determination.

SAFETY:
Criterion sets expectations for suppliers to commit
to Expo 2020’s Health & Safety (H&S) requirements.
Suppliers are reminded to comply with national andExpo 2020 food hygiene standards. There are also
requirements associated with the management andcontrol of the potential health impacts of cleaning andretail products.

IMPACT:
Requirements in this area support the wider uptakeof sustainable behaviours to influence positive social
development. This criterion concerns Corporate Social
Responsibility (CSR), recognising the opportunity
for organisations to actively and positively engage
the communities in which they operate. Traceability
through the supply chain is also included, withrequirements for local and responsible sourcing.
Suppliers are also requested to raise awareness of theirsustainability initiatives to visitors.

ENVIRONMENT:
Requirements cover the natural and built environment,
recognising the need for good stewardship andaccountability. For example, guidelines on the use of
single-use plastics and the recycling of packaging
materials are clearly set out within the RISE Guidelines,
supporting Expo 2020’s target of diverting 85% ofwaste from landfill. The sustainable procurementof materials such as paper is also reinforced under
the RISE Guidelines, alongside requirements forthe reduction of green-house gas emissions, water
consumption and pollutants.

04. Expo 2020 and the SDGs

3.

05. GRI Content Index and Topic Boundaries

Provide a detailed description of the mandatory and voluntary standards using the RISE methodology for Expo2020’s sustainability operations requirements. Each chapter is dedicated to a specific supplier category:
FOOD AND BEVERAGE:
Encourage suppliers to question
the sourcing of their products,
eliminating any risks to unsustainable
environmental practices
RETAIL:
Health, Safety and Environmental
caution is required and encouraged
throughout the product supply
chain and life cycle, emphasising
ethical sourcing
LOGISTICS:
Advocate minimising vehicle fuelconsumption, greenhouse gas
emissions, water consumption, vehicle
journeys, packaging, wastes andair pollution
LANDSCAPING:
Support the reduction of chemical
pesticides, herbicides and fertilisers,and encourage the use of eco-friendly
cleaning products. The RISE Guidelines
also support the use of green waste
for composting, as opposed to landfill,
and seek to reduce the use of peatbased compost

PACKAGING AND SINGLEUSE MATERIALS:
Support suppliers to consider
strategies that each, and their supply
chains, can adopt to reduce packaging
and single-use materials
CLEANING SERVICES:
Encourage cleaning-product/services
suppliers to opt for environmentfriendly products which adhere
to relevant global environmental
certifications for cleaning products
FURNITURE, FITTINGSAND EQUIPMENT:
Support suppliers in ensuring all
furniture, fittings and equipmentused within the Expo 2020 site aredesigned, procured and installed toperform sustainably

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

LEGACY OF EXPO 2020 RISE GUIDELINESFOR SUSTAINABLE OPERATIONSSPREAD BEST PRACTICE AND LEAVE ASUSTAINABLE LEGACY
By championing new behaviours and showcasingsustainable innovations across Expo 2020,
stakeholders can play a major role in promoting
best practice at the local and regional level

PROVIDE STAKEHOLDERS WITH A
POSITIVE REPUTATIONAL ADVANTAGE
Stakeholders within Expo 2020 Dubai’s supply
chain will benefit from greater visibility as
champions of positive change and responsible
decision making. This will benefit their positive
influencing power regionally and provide them
global visibility through the platform of Expo 2020

POSITION EXPO 2020 AS A CATALYST FORSUSTAINABILITY ACROSS THE REGION
The Expo 2020 RISE Guidelines for Sustainable
Operations, as a future model for sustainability
across the region, can be used by individuals andorganisations long after Expo 2020 Dubai ends
– exemplifying a true, lasting key performanceindicator that will benefit society for generations
to come03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

A.

STAKEHOLDERS& MATERIALITYINTEGRATE

Expo 2020’s initial stakeholder mapping
exercise in 2018 was conducted with theparticipation of various Heads of Department
at Expo 2020. To appropriately identify all
relevant stakeholders, the exercise was based
primarily on the following parameters:

Benchmarking Expo 2020 against previous major events:
This allowed organisers to identify relevant stakeholders at similar events and help tounderstand how such stakeholders have the potential to influence Expo 2020

ISO 20121:2012:
This framework outlines, at a minimum, the parties thatare expected to be affected by Expo 2020’s activities,
services and reasonably affected by the organisation’s
strategies and objectives

Essential recipients of Expo 2020’s relevance:
This includes prominent governing bodies suchas the BIE, UAE governmental organisations andExpo 2020 employees

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

INTERNAL DEPARTMENTS AND EXTERNAL STAKEHOLDERS
WHO ATTENDED THE MATERIALITY WORKSHOPS

Based on the exercise, Expo 2020 stakeholders have been mapped into the following categories:
1. E
 xpo 2020 Dubai
LLC and its
employees

4. Local Community
and Volunteers

7. Partners

Stakeholder categories were adopted largely under the
ISO 20121:2012 framework. However, workers’ tradeunion organisations were not included in the materiality
exercise because under UAE law expatriate workers are
directed to take recourse with the Ministry of Labour
for all work-related grievances.

2. International
Participants

5. C ivil Society andNon- Governmental
Organisations(NGOs)

8. Youth and Schools
Programmes

3. V endors andSuppliers

6. Construction
Consultants,
Contractors andWorkers

9. Government
Authorities andEntities

Additionally, to prevent a complete exclusion of thiscategory, material topic discussions with internal andexternal stakeholders were designed to be inclusive of
all levels of employee interaction.

INTERNAL
DEPARTMENTS

EXTERNALSTAKEHOLDERS

Logistics

Ministry of Education

Communications

Dubai Police

Worker Welfare

Dubai Electricity
and Water Authority

Health and Safety
Assurance
MarketingResearch and analytics

Ministry of Culture andKnowledge Development

Real Estate andAssurance OfficeCommunity Development
Authority - Dubai

Portfolio Management
OfficeDepartment of Tourism andCommerce Marketing

Integrated Operations
OfficeDubai Airports

International
ParticipantsOperations
Expo School
Programme
2019 MATERIALITY WORKSHOPSINTERNAL

Building on the stakeholder mapping exercise
conducted in 2018, Expo 2020 conducted twointernal stakeholder materiality workshops for senior
management and employees of Expo 2020, and one
for external stakeholders. These sessions involved key
senior management members, Expo 2020 employees
and external stakeholders, including representatives
from government entities, commercial partners, NGOsand volunteers.

18 December 2019

Their purpose was to seek input from Expo 2020
stakeholders on the 30 economic, environmental
and social topics (shortlisted based on the GRIspecific standards, along with two additional nonGRI topics, Innovation and Accessibility) and finalise
the topics to be included in the 2019 Annual GRI
Sustainability Report.

Workshop 1 (Senior Management): 10 representatives fromkey senior management at Expo 2020
Workshop 2 (Employees): 14 Expo 2020 employees
EXTERNAL
19 December 201934 Expo 2020 external stakeholder participants, including
representatives from government entities, commercial
partners, NGOs and volunteers

Ministry of Economy

District 2020

Environment

1. STAKEHOLDER ENGAGEMENT
AND MATERIALITY

Ministry of Infrastructure
Development

Dubai South
Ministry of Community
Development
Dubai Civil Defence
Emirates NBD
Nissan2. METHODOLOGY
The workshop was conducted using ‘MentiMeter’,an online voting application that allows users to casttheir votes, in real time, through their smartphones or
laptops. After each topic was introduced, the floor wasthen opened to questions and discussion. Following
this, session participants ranked each topic using ascale between one and 10. To avoid any response bias,
results were not shown until after all participants had
finished casting their votes.
The ranking of topics was based on the significance ofeach topic from the point of view of stakeholders. The
scale ranged between one (least significant) and 10(most significant).

3. RESULTS AND FINDINGSOf the 30 sustainability topics that were consulted
with the stakeholders, 25 of them were ranked asmaterial topics in 2019. Both the non-GRI topics wereranked in the top of the list, also including new topics
such as anti-corruption, forced labour, security andprocurement practices, etc in addition to the material
topics disclosed last year. While 2019 continued toprimarily cover the Pre-Expo phase, event-specifictopics such as customer health and safety werealready being prioritised by the stakeholders intheir assessment.
COMBINED RANKING FROM INTERNAL AND EXTERNALWORKSHOP RESULTS

Human Resources

SAP

Innovation & Future
Technology (IFT)

Siemens

GRI STANDARD

Christie

Non-GRI Standard

Security
International
Organisations
and Non-Official
Participants
International Business
Engagement

Kier
Al Naboodah

TOPIC
Accessibility

205

Anti-Corruption

403

Occupational Health and Safety

Non-GRI Standard

Innovation

406

Non-Discrimination

416

Customer Health and Safety

302

Energy303

Water and EffluentsRoads and Transport Authority

412

Human Rights Assessment

408

Forced or Compulsory Labor

UPS

410

Security Practices

401

Employment

201

Economic Performance

Canon

204

Procurement Practices

Emirates Nature-WWF

405

Diversity and Equal Opportunity

Emirates Environmental Group

202

Market Presence

305

Emissions

307

Environmental Compliance

301

Materials

308

Supplier Environmental Assessment

306

Effluents and Waste

402

Labor/Management Relations

413

Local Community

419

Socio Economic Compliance407

Child Labor

Expo 2020 Volunteer
Representative
Knowledge and Human
Development Authority

SwatchEmirates Green Building Council

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

4. MATERIALITY MATRIX
Results from the 2019 Materiality Assessment are
displayed in the matrix below.

03. The Expo Legacy

The graph’s vertical axis represents results from Expo2020’s external stakeholder materiality workshop,
while the horizontal axis depicts findings from the twointernal stakeholder sessions.

9.50

Low material
Material
High material

Anti corruption

9.00

Accessibility

Water

External stakeholders

Innovation

8.50

Emissions
Local
community

8.00

7.50

7.00

Indirect
economic
impacts

Materials
Effluents
and waste

Economic
performance

Energy Occupational health and safety
Customer health and safety

Procurement
pactices
Market prescence

Supplier environmental assessment
Child labor

Employment

Non discrimination

Security practices
Environmental compliance
Human right assessment

Supplier social assessment
Marketing and labelling

Socio economic
compliance

Diversity and equal opportunity
Labor/management relations
Forced or compulsory labor

Training and education

6.50
6.50

7.00

7.50

8.00
Internal stakeholders

8.50

9.00

9.50

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

B.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

OVERVIEW OF COMPLIANCE REQUIREMENTS FOR KEY MATERIALSPRODUCTSUSTAINABLE
SUPPLY CHAIN

1. SUSTAINABLE MATERIALSThe Expo Higher Committee has a specialised
Contracts and Tender Committee that is responsible
for supervising the procurement and tendering process
in relation to work undertaken for Expo 2020 Dubai.
The process is structured and ratified through specificguidelines which pertain to material selection andcarbon emissions abatement.

– World Steel Association Climate
Action Programme (CAP)
membership– EPD– Evidence of membership

STEEL– EPD to EN 15804– EPD– Certified to the WBCSD– Certificate– Cement Sustainability Initiative
Responsible Sourcing Scheme– Evidence of membership– Replacement of Portland Cementwith Fly Ash, Silica Fume and/or
GGBS– Forestry Stewardship Council(FSC) certification– Programme for the Endorsementof Forest Certification (PEFC)
certification– Chain of Custody (CoC)
certificate with codes orserial numbers– Copy of certificate

TIMBER– BES 6001 certification– Copy of certificate– Crushed Concrete Aggregate– Lab test results(CCA) in concrete production
conforms to BS 8500
requirements
AGGREGATE

Evaluation of submitted tenders is carried out by
separate tender review teams. Following the openingof the tender, the procurement manager ensures that
only approved members are part of the evaluation
process, manages the tender review and issues a proforma report - supported by the technical review team.
The tender review is conducted within the agreed
timescale, based on a predetermined scoring matrix.
Bidders are contacted for further clarifications, if
required, to ensure a decision is made on complete andaccurate information.

SUBMISSION REQUIREMENT– CARES Sustainability Standard,
BES 6001 or equivalent

CONCRETE

By engaging more than 40,000
suppliers, registered across 174
countries, and incorporating
sustainability principles within its
procurement practices, Expo 2020is helping to increase awareness andextend its vision of sustainability
across its supply chain.

CERTIFICATION– ACI 555R in conjunction withcorresponding ASTM standards– Reuse based on ASTM andAASHTO standards

For all construction projects associated with Expo
2020, the Committee works extensively with allcontractors, suppliers, third-party delivery agents,
developers and participants to increase theirawareness around sustainability issues and has
embedded critical Key Performance Indicators (KPIs)
into their contracts.

– ECVM Industry Charter for the
Production of VCM and PVC– Certificate

For suppliers with more than
250 employees:– Copy of certificate and/or
management system– BS EN ISO 14001 accreditation– Document demonstratingcompliance– Product data sheet

PVC

Due to on-site construction activity and planned
decommissioning of structures, the sustainable
material selection for Expo 2020 Dubai requires
understanding and integration of multiple material
aspects (including recycled content, embedded
carbon, regional sourcing, and the selection ofmaterials that do not have a negative impact on indoor
environmental quality).

– EMAS accreditation
ALL MATERIALS– Employer Approved
Environmental Management
System– BS EN ISO 9001 accreditation– BS OHAS 18001 accreditation

The Committee and the relevant team members track all suppliers and contractors’
contributions based on Expo 2020’s procurement strategy, which is guided by the
Expo Environmental and Sustainability requirements, as well as the Sustainable
Materials Guidelines.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

2. PROMOTING LOCAL PROCUREMENT
Since the start of the programme and by the end of
2019, Expo 2020 Dubai awarded a total of 10,700
contracts, 55% of which were awarded to small andmedium enterprises.
Expo 2020 has also established a ‘Small and Medium
Enterprises Engagement Policy’ in order to be inclusive
and encourage SME participation across its supply
chain. Out of a total of 5,360 contracts awarded in
2019, 90 per cent have been made to companies
registered in the UAE, contributing to the nation’s incountry value.
Catering to businesses of all sizes from around theworld, Expo is also committed to promoting local andsustainable procurement. This can positively influence
the social, environmental and economic impact on our
local communities.

Out of a total of 5,360
contracts awarded in 2019,90%
have been made tocompanies registered in
the UAE, contributing to thenation’s in-country value.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

BEST CROSS-FUNCTIONAL TEAM
Leveraging shared experiences from previous expos
and other international events such as the Olympic
Games, Expo 2020’s procurement team leads a crossfunctional team that builds on inspiration from morethan 190+ participating nations.
One of the key initiatives launched by the team includes
an online marketplace (OMP) – a new-generation
e-sourcing platform developed for Expo 2020 –that connects businesses, encourages collaborationand offers exposure so they can more successfullycompete for international opportunities. The project
also created a portal for international participants toaccess information on procurement in the UAE.

Expo 2020 wins ‘Best
Cross-Functional Team’and ‘Young Procurement
Professional of the Year’at the CIPS Middle East
Conference and Supply
Management Awards 2020.

YOUNG PROCUREMENT PROFESSIONAL OF
THE YEAR
Contributing to the team’s ongoing success is Expo
2020 senior leadership team member Adam Bektic, arecipient of the ‘Young Procurement Professional of
the Year’ prize at the CIPS Middle East Conference andSupply Management Awards 2020.
Adam established and transformed operations,leading strategy development, negotiations and risk
management for Expo 2020.
Currently, he is the procurement lead on all temporary
event overlay requirements for Expo 2020. He leads
the non-construction, centralised procurement teamfor all non-real estate and delivery matters. Over the
past four years, Adam has consistently exceeded
performance targets, achieving a minimum 10% saving
across packages procured, reducing procurement cycle
times and improving compliance with key governancepolicies, processes and procedures.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

3. SUSTAINABLE PARTNERSHIPSThe successful delivery of Expo 2020 Dubai is highly
dependent on the event’s robust network of partners
who will support the event’s visitor experience andits legacy.
At the heart of Expo 2020 is a belief in the power ofconnections, embedded in its main theme, ‘Connecting
Minds, Creating the Future’. This belief drives thevision and strategy for nurturing smart, strong andsustainable partnerships across cultures, organisations
and generations.

With this in mind, Expo 2020 closed 2019 with eleven
Official Premier Partners, eight Official Partners andeight Official Providers.
Part of Expo 2020’s legacy will be the boostingof Dubai’s supply chain capabilities through theimplementation of business-friendly legislation to
encourage foreign partnerships, and investment
in local manufacturing and service provision. This
legacy will lie in the partnerships and projects formed
during Expo that will continue to grow and flourish
past event time.

04. Expo 2020 and the SDGs

COMPANY NAME:

05. GRI Content Index and Topic Boundaries

ETISALAT

Partnership Tier:
Premier Partner
Category/Designation:	Official Telecommunications
Partner
Official Digital Service Partner(jointly with Accenture)
Description:	The UAE’s leading international telecomand digital service provider will provide siteconnectivity and 5G telecom infrastructure,enabling Expo to offer its visitors andparticipants cutting-edge, immersive digital
experiences that bring the the event’s
themes to life. It will also offer high-speed
and redundant Wi-Fi, capable of handlinghundreds of thousands of visitors onsite atpeak times.

COMPANY NAME:NISSAN

Partnership Tier:
Premier Partner
Category/Designation:	Official Automotive Partner
Description:	Nissan is providing a fleet of operational
vehicles to EXPO, including electric vehicles(EVs), which feature advanced technologies.
Leading ‘Nissan Intelligent Mobility’technologies and next generation cars will
be showcased during the event at various
points across the site, with learnings fromthe Partnership helping to accelerate theelectrification of mobility in the region.

OFFICIAL PREMIER PARTNERS
COMPANY NAME:ACCENTURE

COMPANY NAME:DP WORLD

Partnership Tier:
Premier Partner
Category/Designation:	Official Digital Service Partner(jointly with Etisalat)

Partnership Tier:
Premier Partner
Category/Designation: O fficial Premier Global
Trade Partner

Description:	Working closely with Telecommunications
partner Etisalat, Accenture will ensure worldclass integration of various ICT systems
and innovative solutions to meet the digitalneeds of visitors, organisers and participants.
Accenture will also design, build and run
solutions in areas such as virtual assistance,business intelligence, analytics, mobile
applications and guest relations.

Description:	DP World is one of the world’s leading
logistics solutions providers. It owns andoperates 80 terminals globally, including thePort of Jebel Ali, less than 10km from theExpo 2020 site. DP World is playing a vital rolein the supply chain of Expo 2020, providing
logistical support for the participating
countries. As an active supporter ofinnovation and start-up organisations, both
locally and internationally, DP World willcomplement various initiatives of Expo 2020.

COMPANY NAME:CISCOPartnership Tier:
Premier Partner
Category/Designation:	Official Digital
Network Partner
Description:	As Digital Network Partner, Cisco will
provide the secure, intelligent foundation
for connectivity through its intent-based
networking solution. Designed for thedemands of the digital era, Cisco® intentbased network provides an infrastructurethat constantly learns, adapts and protects,
making it the ideal foundation for thecomplete digital experience offered at
Expo 2020 Dubai. It will also help enable
visitors, exhibitors and organisers to connect
anywhere, on any device – securely, reliably
and seamlessly.Expo 2020 will also utilize
the Cisco Vision™ signage solution to
help deliver information and experiences
throughout Expo in a way that enhances
attendee engagement.

COMPANY NAME:COMPANY NAME:

EMIRATES AIRLINE

Partnership Tier:
Premier Partner
Category/Designation: Official Airline Partner
Description:

 mirates, the world’s largest internationalEairline, will play a key role in bringing
visitors to Expo 2020 through its extensive
route network of over 150 destinations.
The Emirates Pavilion will offer visitors
a glimpse into the future of commercial
aviation in 2071, exploring the boundaries
of innovation and technology in sustainable
commercial aviation. The Cleaner Skies
installation at the Emirates Pavilion will
highlight key sustainability issues in thecontext of passenger growth, technologicaladvancements and promising innovations toensure cleaner and quieter skies.

COMPANY NAME:PEPSICOPartnership Tier:
Premier Partner
Category/Designation:	Official Beverage
and Snack Partner
Description:	Expo and PepsiCo have joined forces witha shared vision to work together towards
a healthier and more sustainable futurein the lead-up to, during and beyond thenext World Expo in 2021. We will work
together to inspire and educate millions
on areas of critical importance including
water stewardship, sustainable packaging,
agriculture and nutrition. PepsiCo will also
bring its portfolio of brands, activation andentertainment expertise.

EMIRATES NBD

Partnership Tier:
Premier Partner
Category/Designation: Official Banking Partner
Description:	The UAE-based banking group will operate
an onsite ‘Bank of the Future’ at Expo 2020
Dubai and will provide a network of ATMs
throughout the site.
	By showcasing a variety of services tovisitors, participants and organisations, suchas bespoke SME banking packages, merchantaccount operations, and Islamic banking
and foreign exchange services, Emirates
NBD will demonstrate how it is leading thebanking industry by being at the forefrontof innovation.

COMPANY NAME:MASTERCARDCOMPANY NAME:

SAP

Partnership Tier:
Premier Partner
Category/Designation:	Official Payment
Technology Partner

Partnership Tier:
Premier Partner
Category/Designation:	Official Innovative Enterprise
Software Partner

Description:	As the Official Payment Technology Partnerof Expo 2020, Mastercard will harness thepower of innovation to demonstrate how we
can create a seamless, borderless world andconnect people in simple, secure and smart
ways. Mastercard is committed to making
Expo 2020 and Dubai truly priceless, offering
unforgettable experiences, extraordinary
surprises and exclusive access to visitors andresidents throughout their journey.

Description:	SAP will co-innovate with Expo2020 Dubai on
real-time technology platforms that enableorganisers and exhibitors to instantaneously
analyse data and identify visitor trends.
These insights will help tailor each visitor’s
experience to their personal preferences.
Expo is expecting to run real-time solutions
on the SAP HANA in-memory platform
and the SAP S/4HANA real-time businesssuite. With a global network of customers,
partners, employees, and thought leaders,
SAP helps the world run better and improve
people’s lives.

01. About Expo 2020 Dubai

COMPANY NAME:

02. The Foundations of a Sustainable Expo

SIEMENSCOMPANY NAME:

03. The Expo Legacy

DEWA

Partnership Tier:
Premier Partner
Category/Designation:	Infrastructure andDigitalisation Partner

Partnership Tier:
Official Partner
Category/Designation:	Official Sustainable
Energy Partner

Description:	As one of the largest manufacturing
and electronics companies in theworld, Siemens will provide a range ofinnovative solutions, technologies andproducts. These include security andbuilding management systems and
MindSphere, an open operating system
for the Internet of Things that will playa central role in the smart operations of
the Expo site. Siemens has also chosen
to become an anchor tenant at District2020 with up to 1000 employees set
to be located in a new office space
adjacent to Al Wasl Plaza during thetransition to District 2020.

Description:

OFFICIAL PARTNERS
COMPANY NAME:

Description:	A global leader in visual and audio
technologies, Christie will showcase its
state-of-the-art digital solutions that help
create the world’s best shared experiencesand enable Expo 2020 Dubai to realise its
objective of being the most advanced andtechnologically memorable World Expo ever.
Christie will exhibit its breakthrough RGB
pure laser projection technology, designed
and built using the highest environmental
standards and processes. More than 250
of its D4K40-RGB projectors will create
life-evolving scenes on Al Wasl Plaza’s giant
130-metre-wide projection surface.

DUBAI CHAMBER

Partnership Tier:
Official Partner
Category/Designation:	Official Business
Integration Partner
Description:

COMPANY NAME:

05. GRI Content Index and Topic Boundaries

EMAAR HG

Partnership Tier:
Official Partner
Category/Designation:	Official Hotel and
Hospitality Partnerof Expo 2020
Description:	Established in 2007, Emaar Hospitality
Group owns and manages a portfolio of
hospitality assets and brands including
Address Hotels + Resorts, Vida Hotels
and Resorts, serviced residences,leisure clubs and a comprehensive
portfolio of world-class restaurants
and spas. As the Official Hotel and
Hospitality Partner for Expo 2020,
Emaar Hospitality Group will provide
exceptional hospitality to visitors,
creating authentic experiences withlocal flavor at 2020 Club by Emaar, as
well as in our hotels and restaurants
across the Emirate of Dubai.

 ubai Chamber will create opportunities forD
the local and international business community
to meet and collaborate at a series of highprofile events. These include, but aren’t limited
to, the upcoming Global Business Forum
Africa, Global Business Forum Latin America,
the inaugural Global Business Forum ASEAN& the World Chambers Congress 2021. Dubai
Chamber will also have presence in the Expo
2020 Business Connect Centre, facilitating
entities from around the world as they foster
connectivity and collaboration across borders.

COMPANY NAME:DULSCOUPS

Description:	As the Official Logistics Partner, UPS will
provide thousands of square meters of
warehouse space and a dedicated team oflogistics personnel during the six-months.
UPS will draw from expertise and experience
gained as logistics partner of the London
2012 Olympic Games and the Beijing 2008
Olympic Games.

COMPANY NAME:COMPANY NAME:

ENOC

Partnership Tier:
Official Partner
Category/Designation:	Official Waste
Management Partner

Partnership Tier:
Official Partner
Category/Designation:	Official Integrated
Energy Partner

Description:	Dulsco are tasked with helping Expoachieve the target of diverting 85% ofwaste from landfill. Dulsco’s purpose built
Waste2Resource facilities will support
Expo’s mission to reduce, reuse, recycle andrepurpose the waste generated from theevent. This involves recycling paper andcardboard to produce useful daily items
or upcycling glass and plastic to create
sustainable Expo-branded mementos.

Description:	ENOC is the Official Integrated Energy
Partner of Expo. Under the theme
Reimagine Energy, ENOC invites
the world to connect and explore,
through a diverse and multi-format
programme, how we understand,produce and consume energy in our
fast-growing, fast-changing world.
ENOC’s participation includes a highly
immersive and interactive pavilion, amodern, sustainable, and architecturally
unique service station and a number ofZoom convenience stores.

This legacy will lie inthe partnerships andprojects formed during
Expo that will continue
to grow and flourish
past event time.

COMPANY NAME:

Partnership Tier:
Official Partner
Category/Designation:	Official Logistics Partner

OFFICIAL PROVIDERSCHRISTIE DIGITAL

Partnership Tier:
Official Partner
Category/Designation:	Official Projection
and Display Partner

COMPANY NAME:

 s the Official Sustainable Energy Partner ofA
Expo 2020 Dubai, DEWA will deliver renewableenergy, electricity and water projects incollaboration with Expo 2020. ThroughShams Dubai, DEWA is contributing towards
energy generation from solar arrays installedat the Expo site. DEWA has also built three
132/11kV substations with 45 kilometres ofhigh-voltage 132kV cables. The Expo site will
also be provided with electric vehicle charging
stations from the Green Charger initiative tosupport the growing electric vehicle industryin Dubai. By collaborating with Expo 2020 andSiemens, the parties aim to research, test anddemonstrate end-to-end technical solutions
related to the development of a hydrogen
economy in the UAE through developing asolar-driven hydrogen pilot facility at theoutdoor testing facilities of the Mohammed
bin Rashid Al Maktoum Solar Park.

04. Expo 2020 and the SDGs

COMPANY NAME:L’OREAL

AL AIN FARMS

Partnership Tier:
Official Provider
Category/Designation:	Official Dairy Provider
Description:	Founded in 1981, Al Ain Farms is a celebrated
dairy brand, known for its milk, laban andyoghurt. Through a collaboration basedon the shared principles of sustainability
and innovation, Al Ain Farms will help takeExpo 2020 into millions of homes acrossthe country, and to welcome visitors fromall over the world to Expo with its quality
local products.

COMPANY NAME:

CANON

Partnership Tier:
Official Partner
Category/Designation:	Official Beauty Products& Services Partner

Partnership Tier:
Official Provider
Category/Designation:	Official Printing andImaging Provider

Description:	L’Oreal will operate studios and a popup store, as well as host shows andimmersive experiences onsite, with afocus on products and services driven
by personalisation and sustainable
innovation. L’Oreal will also participate
in conferences and other events
focusing on climate change, women’s
empowerment, the impact of next
generation technology on the industry,
and the future of beauty, highlighting
its role in shaping the fast-growing
industry.

Description:	The first company to support a World Expo’s
entire printing and imaging needs, Canon willleverage its 80 years of expertise to support
onsite activities to capture Expo 2020 –including printing services for all participants,businesses and visitors, accreditation
services and back office operations. Canon
Professional Services will also offer camera
and lens loans, expertise and maintenance formedia onsite.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries
PLEASE SUGGEST AN IMAGE TO GO HERECOMPANY NAME:DIGITAL14

COMPANY NAME:JACOBS MACE

Partnership Tier:
Official Provider
Category/Designation:	Official Cyber
Security Provider

Partnership Tier:
Official Provider
Category/Designation:	Official Programme Delivery
Management Provider

Description:	As the next World Expo’s Official Cyber Security
Provider, Digital14 will safeguard the digital
experience of visitors and more than 200
participants using Expo’s digital platform, as wellas the data and applications running on it. This
UAE-based trusted advisor in cyber resilience
will provide a range of cutting-edge cybersecurity services before, during and after the
event, including cyber security management,
monitoring, risk assessment, incident response
and technical forensics.

Description:

COMPANY NAME:DOMINO’S PIZZAJ acobs Mace is an unincorporated joint venture
between Jacobs, a global engineering designand consulting firm, and Mace, a privately-owned
international consultancy and construction
company. Jacobs Mace is helping to deliver
the development and infrastructure works
for Dubai’s Expo site, working in tandem totransform the 438-hectare site in the Dubai
South district into a global festival of humaningenuity. The delivery programme, which
consists of over 30 individual projects, will
provide this area of the city with a sustainablelegacy and transform it into a destination capableof hosting more than 250,000 visitors a day.

COMPANY NAME:	ORIENT INSURANCE PJSC

Partnership Tier:
Official Provider
Category/Designation:	Official Pizza Provider

Partnership Tier:
Official Provider
Category/Designation:	Official Insurance Provider

Description:	Founded in 1960 and selling more than 500
million pizzas worldwide annually, Domino’s
has a long history of innovation. The firstcompany to promise delivery within 30
minutes, it pioneered technology that allows
customers to track the progress of theirorder online, and is currently in the processof creating a self-driving delivery car. Visitors
seeking a great value meal will find several
outlets of Domino’s across the Expo 2020
site, each serving delicious handcrafted
pizzas, as well as a selection of sides
and desserts.

Description:	Orient Insurance will provide property
insurance for the Expo site’s iconicarchitecture, plus liability coverage for
operations. It will also offer services
to participants including businesses,
multilateral organisations, non-governmentorganisations, educational institutions andmore than 190 nations.

COMPANY NAME:	ESHARAH ETISALATSECURITY SOLUTIONSPartnership Tier:
Official Provider
Category/Designation:	Official Secure
Systems Provider
Description:	Esharah will provide a secure mobile networkand state-of-the-art critical communications
solutions to serve the needs of security andfirst response teams during Expo 2020.
	Security personnel, volunteers and first
responders will be able to tap into best-inclass encrypted mobile communications
technology under the partnership.

COMPANY NAME:SWATCH

Partnership Tier:
Official Provider
Category/Designation:	Official Timing Provider
Description:	Swatch will deliver precision timekeeping
for the duration of the event, as well as
countdown installations that will serve as
landmarks across Dubai. Its presence will
include retail locations in the welcome plaza
and each of the Thematic Districts wherevisitors will be able to view watch collections
inspired by Expo 2020’s subthemes Opportunity, Mobility and Sustainability.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

A.

ECONOMICIMPACT
IMPACT

Hosting more than 190 participating
nations and welcoming visitors fromacross the world from 1 October
2021, Expo 2020 represents aneconomic milestone for the UAE
and the region.

Its economic impact has been
estimated across three phases, PreExpo, During Expo and Legacy.

Construction activities during the Pre- Expo phase include on- and off-site activities.

KEY DRIVERS OF IMPACT
PRE-EXPO

DURING EXPOLEGACY

Construction (Onsite, supporting
infrastructure,adjacent sites)

Visitor expenditure(On-site, off-site
expenditure on hotels,
retail, hospitality, etc.)

Commercial activities andvisitors to District 2020,
Dubai Exhibition Centre(On-site investment,
operations andemployment)

Employment (Expoemployees and theemployees from theconstruction sector)

Employment (Onsite and Exporelated expenditure)

Other off-site investment,
operations andemployment

Pre-Expo Contribution(Various online
and community
engagement
campaigns)

Operations (On-siteand off-site buildings,
infrastructure
and maintenance)

The estimated economic benefits are measured as the impact on
the Gross Value Added (GVA), employment and wider non-market
parameters. For further details, please refer to Expo 2020 Economic
Impact Report.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

192

Hosting
participating nations andwelcoming visitors from 1 October 2021

EXPO 2020

GVA IMPACTS

EMPLOYMENT IMPACTS

WIDER NONMARKET
IMPACTSThe value of goods andservices produced in an
area, industry or sector of an
economy*The number of FTE
employees

DIRECT

INDIRECTINDUCED

Benefits to Dubai and UAE
from a direct increase ineconomic activity due to
Expo 2020

Benefits to Dubai and UAEbased companies throughincreased supply chain
demand from companies
involved in Expo 2020

Benefits from increased
spending in Dubai and theUAE by the employeesof firms that directly andindirectly benefit from
Expo 2020– Building relationships– Providing new technologies– Enhancing the international
reputation of the UAE

KEY SECTORS IMPACTED BY EXPO 2020

EVENTSORGANISATION AND
BUSINESS SERVICESCONSTRUCTION

Source: The Economic Impact of Expo 2020 – EY

TRANSPORT,STORAGE AND
COMMUNICATIONRETAILRESTAURANTS
AND HOTELS

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

B.

The Construction
Environmental
Management Plan
(CEMP) and the‘Environmental
Assurance Standards’
were both developed
once the Environment
Clearance certificate
was obtained in 2017.

ENVIRONMENTAL
IMPACT
Expo 2020 Dubai has taken
a holistic approach to the
management of its environmental
impact, encompassing all
operations across the various
phases of Expo.
1. MANAGEMENT APPROACH
Striving to be one of the most sustainable World
Expos ever held, Expo 2020 lays the foundation
for a sustainable legacy for future generations –emphasising human development and technologicaladvancements, while respecting our planet’s ecologicaland natural resources.
It seeks to identify innovative solutions to someof our planet’s present and future sustainability
challenges, inspiring a culture of environmental
stewardship in all that have an Expo 2020 experience.
Following Dubai’s successful World Expo bid in 2013,
an Environmental Impact Assessment (EIA) took
place in 2014 - before the commencement of any
construction work - to ensure that it would not cause anegative impact.
The Expo 2020 Health, Safety, Quality and Environment(HSQE) Policy was formulated using EIA findings (later
updated in 2018), outlining the minimum standards
applicable to third-party delivery agents, developers,
consultants and contractors.

04. Expo 2020 and the SDGs

Core values of the HSQE Strategy, developed
to implement the HSQE Policy, include:

HSQE
CARE
– We care for ourselves
and others to ensure
we go home in a safeand healthy condition
every day

These specify therequirements for theenvironmental screeningof all suppliers operating
across the Expo 2020
site. While the CEMP
is mandated by Dubai
Municipality for all
construction activities
across Dubai, extensive
time and effort would
have been required togain multiple approvals
for simultaneous
construction projects
across the site.

05. GRI Content Index and Topic Boundaries

With this in mind, a sitewide and site-specific
CEMP was createdfor Expo, approvedby Dubai Municipality
and updated every
six months toensure appropriate
environmental
management practices
are adopted throughout
the construction phaseof the Expo 2020
Dubai Programme.
In accordance with the
Expo’s Programme-wide
CEMP, all contractors– upon being awarded
a contract and prior tomobilisation of a project– must submit, to theSupervision Consultant,their project-specific
Environmental Plans(EPs) for approval.

Contractors andconsultants submit
monthly environmental
and sustainability
data logs, compiledby the Construction
Supervision
Consultants (CSCs)
and reviewed against
their Key Performance
Indicators (KPIs).
Supervision Consultantsalso undertakesurveillance audits
and issue corrective
actions as required
during construction,
while the Expoenvironmental teammeasure consultants’performance andcompliance on aquarterly basis,and collate datathat is reported toregulatory authorities.

All parties involvedin the execution of
Expo 2020 are subject
to certain minimum
standards. These ensure
strong environmental
management of allactivities, compliancewith environmental
laws and the correct
management of Expo2020’s constructionrelated environmental
risks. The performanceof contractors isfrequently audited
against thesestandards to (1)increase stakeholder
confidence in the dataand (2) implement
necessary measures
for improvement.
The ‘Environmental
Assurance Standards’
outlined by Expo include
the below elements:– We take worker
health and well-being
just as seriously as
occupational safety

RESPECT– We respect theenvironment
and promotesustainable practices– We look for opportunities
for our work to havea positive impact on
the environment

ENVIRONMENT
CLEARANCE
Programme-wide
Environment
Clearance (EC)
granted by Dubai
Municipality (DM).

ENVIRONMENT
PLANS
Programmewide plans (CEMPand CWMP) to
standardise therequirements
and achievesatisfactory
performance.

DATA
MONITORING
Programme-wide
data monitoring
and recording
to enable theprogramme
quarterly
performance
report to DM.

RESOURCES
Adequate
environment
staff allocatedto ensure proper
implementationof the CEMP andCWMP.

COMPLIANCEMONITORING
RegularInspections
and Audits tomonitor the
implementation of
the plans and theireffectiveness.

TRAINING
Environment
Training provided
to the supply chain
to ensure proper
understanding of
the requirements.

ECOLOGY
PROTECTION
Fauna and Floraprotection to avoid
any damage totrees or sensitive
habitats.

WASTE
MANAGEMENT
Waste
management
best practices toensure reduction
and recycling ofwaste.

SPILL
PREVENTION
Spill prevention
and response
through proper
management ofmaterials, plantand equipment.

AIR POLLUTION
PREVENTION
Prevention of
air pollution
through proper
managementof plant andequipment.

DUST CONTROL
Dust control byapplying bestpractices (paved
access roads anddust suppression
as needed).

INCIDENTREPORTING
Environment
incident reportinginternally andexternally toauthorities, as andwhen required.

PRIDE– We take pride in thework we do, striving forexcellence in quality– We focus on 'getting itright the first time' toreduce defects and theneed for rework

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

2. SUSTAINABILITY CERTIFICATIONSThe sustainable performance requirements and expectations ofour third-party contractors are also stipulated by Expo 2020’s
commitment to LEED and CEEQUAL certifications – green building
standards that demonstrate leadership, innovation, environmental
stewardship and social responsibility on a global scale.

SUSTAINABILITYCERTIFICATIONSOBJECTIVEKEY PERFORMANCE
INDICATORTARGET

Demonstrate
added value
throughsustainability
certificationof bothhorizontal
and verticalinfrastructure

Achieve LEED
Certification as
appropriate for thebuilding projects

LEED
Gold

Achieve CEEQUAL
Certification as
appropriate for the
infrastructure projects

CEEQUAL
Excellent

The benefits of LEED-certified buildings include verified,
performance-based improvements using numerous passive,
active design and construction measures. The standards’ overall
objective is to reduce the built environment’s impact on humanhealth and the natural environment through measures to more
efficiently use energy, water, and other resources, while also
reducing waste, pollution and environmental degradation.
By the end of 2019, Expo 2020 was seeking to obtain LEED
Certification for 121 of its buildings. One hundred of thesebuildings are targeting LEED-gold certification, while 21 areseeking LEED-silver or LEED-certified status. All buildings are
currently on track to achieve their LEED rating targets. In 2019,34 of the 121 buildings completed the US Green Building Council(USGBC) Design Stage review, while 85 completed such a year
prior.
All buildings on the Expo site are also in compliance with Dubai
Municipality’s Al Sa’fat – Dubai Green Building Evaluation System.
All projects that began after its launch follow these standards,
with projects starting beforehand complying with the Dubai
Green Building Code that preceded Al Sa’fat.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

PLEASE SUGGEST AN IMAGE TO GO HERETO INCLUDE IMAGES OF LEED / AL SAFAT ONCEWE ADDRESS THIS DURING THE IMAGE SELECTION
EXERCISE.
OR IMAGES OF OUR BUILDINGS WHICH ACHIEVETHESE CERTIFICATION. I.E THEMATIC PAVILIONS AND
AL WASL PLAZA BUILDINGS

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

3. CLIMATE CHANGE
According to the World Economic Forum’s 2020
Global Risk Report, the majority of the top 10 risks,
as measured by likelihood and impact, continue
to be climate change-related. In light of increasingclimate change concerns globally, Expo 2020 Dubai– the largest event ever held in the Arab World –would be a global platform to showcase innovative
solutions and increase awareness of sustainability
challenges for visitors. Striving to be one of the mostsustainable World Expos ever held, Expo 2020 has also
implemented a variety of strategies to minimise its
Green House Gas (GHG) emissions and will collaborate
with participants, partners and visitors to offset a
significant percentage of its carbon footprint.

03. The Expo Legacy

When compared to BAU
Expo Carbon Footprint
scenario, it is estimated thatapproximately

7%of Expo 2020’s carbon
footprint will be
reduced through the
Sustainable Expo Carbon
Footprint strategy.

SCENARIO ANALYSIS
To understand the future impact of its carbon
footprint, Expo 2020 has developed a multi-year
GHG Emissions Inventory. Based on this, estimateshave been quantified for both the existing (BAU
Expo Carbon Footprint Scenario) and future(Sustainable Expo Carbon Footprint Scenario) GHG
footprint of the event, noting how these scenarios’estimates differ significantly in light of Expo’s various
sustainability measures.
Project or programme GHG accounting typicallyinvolves ex-ante and/or ex-post quantification ofemissions from all relevant GHG sources with theactivities in question, as well as an estimation ofemissions from those sources using counterfactual or
hypothetical information for the scenario in which theactivities in question would not have occurred. Thiscounterfactual scenario is referred to as the “Baseline”.

Sustainable Expo
Total Emissions

BAU Expo Total
EmissionsSustainable Expo
Carbon Footprint

Scenario

Baseline Total
EmissionsSustainable Expo
Total Emissions

Baseline Total
EmissionsBAU Expo Total
EmissionsBAU Expo
Carbon Footprint

EXPO BUSINESS AS USUAL (BAU) EMISSIONSVS SUSTAINABLE EXPO EMISSIONS

Scenario

In order to quantify
the estimated total
past and future GHG
footprint of the Expo,as well as the GHG
reductions achieved
through progressive
management, estimateshave been prepared fortwo scenarios:BAU Expo
Carbon Footprint
A scenario where typicaldesign, construction andoperations would occur
without sustainability
management efforts
such as minimisingenergy use andconstruction materials,
and other sustainability
programmes.

Sustainable Expo
Carbon Footprint
The actual scenario
where Expo’s
sustainability
commitments are
considered. EstimatedGHG emission increases
from sources of concern
with preparations forand hosting of the Expo
under the umbrella ofa world-class energy
and sustainability
programme, whichis underpinned by arange of mandatory
sustainability
requirements andstandards such as
CEEQUAL and LEED.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Reducing emissions
through efficientlogistics: UPS
As the Official Logistics Partner of Expo
2020 Dubai, UPS has been collaborating with
regional leaders and partners since 2017 tominimise the environmental impact of Expo
2020 and deliver a sustainable event.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

To this effect, it takes all decisions based on data andapplies its expert monitoring and analysing capabilities
to calculate the greenhouse gas (GHG) emissions
generated due to its services provided for Expo 2020.
Once the scope of environmental impacts is fully
understood, UPS then takes a two-pronged approachto manage its footprint.

In alignment with its
environment-friendly
approach, UPS hasdeveloped a hand-heldtool that helps ensure themost efficient delivery
route for vehicles byhelping the drivers makebetter decisions on
the road.
In alignment with its environment-friendly approach,
UPS has developed a hand-held tool that helps ensure
the most efficient delivery route for vehicles byhelping the drivers make better decisions on the road.
It helps drivers avoid unnecessary wastage of fueland emission of GHGs. The device, known as Delivery
Information Acquisition Device (DIAD), will make aglobal debut in Expo 2020.
Further, all UPS delivery trucks are equipped withtelematics — sensors that collect data on eachvehicle, including speed, stops, fuel use and engine
maintenance. Together, these technologies provide
more visibility into UPS network and enable it to
optimise efficiency across its fleet.
Since the 1930s, UPS has pioneered the developmentof alternative fuels and advanced vehicle technologies
when they began testing electric vehicles in their fleet.

UPS is bringing the best practices of today to Expo
2020, including zero-emissions solutions such as thee-assist quad cycles and tricycles, designed and built incollaboration with ‘Fernhay’ and ‘Rytle’, long-time UPS
partners. These cycle solutions are optimized using anenergy measurement tool created in partnership withSAP and advanced charging infrastructure developed
through smart-grid solar partnerships.
Expected on display at the event will be the latest
generation of UPS electric vehicles, which were
designed in partnership with ‘Arrival’, as well as ashowcase of UPS’s Flight Forward drone technology,
which foreshadows large-scale electrified aviation
capabilities. Remaining emissions generated byExpo 2020 activities can be offset through UPS’s
carbon neutral shipping solution, a low-cost way
to counterbalance the transportation emissions ofany shipment.

UPS supports Expo2020’s ambition todeliver one of the mostsustainable World Exposin history, including
preserving infrastructuredevelopment post event.
Through these efforts, UPS supports Expo 2020’s
ambition to deliver one of the most sustainable World
Expos in history, including preserving infrastructuredevelopment post event. UPS’s investments in vehicles
and facilities will be integrated into Expo’s local
operations, advancing its support of commerce andtrade in this fast-growing region, and benefitting Dubai
residents and visitors.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

4. ENERGY
Efficient energy use and sustainable energy production
are key aspects of Expo’s overall energy strategy that
include baseline energy use, building form and design,energy-efficient technologies and systems, efficientenergy supply and renewable energy generation bothon-site and off-site. The objective of the programmelevel energy strategy is to ensure cost effective
solutions with a clear use in the Legacy phase based ona viable business case

TYPE OFFUEL

03. The Expo Legacy

Passive design solutions were prioritised, implemented
and maximised before the selection of optimised‘active’ industry standard solutions. These were also
integrated with innovative technological solutions. Thisapproach will result in cost effective environmental
outcomes that are realised through comprehensive
energy savings.

ENERGY CONSUMPTION
Expo 2020’s major source of energy in 2019 was fuel.
All Expo 2020 site offices and the masterplan siteareas, which were primarily in their construction phases
during the year, had been powered by diesel and biodiesel generators.

OVERALL CONSUMPTION(LITRES) IN 2018

OVERALL CONSUMPTION(LITRES) IN 2019

OVERALL CONSUMPTION(GIGAJOULES) IN 2019

Diesel

11,707,761

12, 049, 773

432,022

Petrol262,450

128,3134,183

Biodiesel

5,703,775

6,340,295

210,878

TOTAL

17,673,986

18,518,381

647,083.216

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

ENERGY REDUCTION
Predicted energy reductions for each Expo-led building
are modelled by ASHRAE 90.1, an internationallyrecognised standard for building efficiency. This
standard is used to measure their performanceagainst Expo 2020’s energy KPIs and to support
the requirements for LEED-Gold Certification, a
requirement for all permanent buildings delivered
by Expo.

Based on modelled energy
usage, Expo was able toreduce annual site-wide
energy consumption by

30.1%

RENEWABLE ENERGY
The standard offers detailed minimum energy
efficiency requirements for the design andconstruction of new buildings, and their systems, andoffers a benchmark to model against. The following
illustration shows Expo’s energy-reduction design
process, as modelled through this methodology.

ENERGY REDUCTION DESIGN PROCESSINPUT– Project-level KPI Target– Design intent

Table 1: 2019 total fuel consumption by type (litres) & (gigajoules)*Energy density conversion factors are based on commonly used ‘UK Government GHG Conversion Factors'

INPUT– Passive design
measures– Active design measures– Technological solutions– Renewable energy
solutions

PROCESS
Identificationof key design
measures andsystems that coulddeliver targets

PROCESS
Energy modellingto demonstratecompliance with
KPIs

INPUT
– Passive design building
performance– Energy efficientsystems technologies– Cooling strategy– Renewable energy
technologies

PROCESS
Completeenergy systems
verification andselection

INPUT– Energy model outputs– Energy report– ProgrammeManagement
Consultant (PMC)
agreement to proceed

PROCESS
Material
Procurement,
Installation andDocumentation
withinsustainability
reportingIn alignment with the national and local renewableenergy strategies, the installation of onsite renewableenergy will offset some of the operational energy
demands during Expo 2020 and its Legacy phase. All
permanent buildings within the main Expo site haverenewable energy systems to support the on-site
generation of renewable energy sources.
With a combined total capacity of 5.5 Megawatts,
renewable energy installations at Expo include:– 12,000 sqm of photovoltaic (PV) surfaces across theSustainability Pavilion’s roof and solar trees, resulting
in a “net-zero” energy building in the Legacy phase– rooftop solar PV panels on permanent buildings,
providing approximately 22% of the energy required
to operate the buildings in the Legacy phase– the installation of renewable energy assets, including
educational elements in two schools in Dubai andin Abu Dhabi that were selected through the Expo2020’s Sustainability Champions programme

All permanent buildings
within the main Exposite have renewableenergy systems to
support the on-site
generation of renewableenergy sources.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Sustainability
ChampionsWith Sustainability as one of its three
key subthemes, Expo 2020 seeks close
collaboration with the schools community
to leave a legacy of sustainability acrossthe UAE.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Supporting the UAE Founding Father’s vision for asustainable future, more than 100 schools participatedin the Expo 2020 ‘Sustainability Champions’ schools
programme – launched in collaboration with the UAE
Ministry of Education and the UAE Ministry of Climate
Change and Environment (MOCCAE) during Abu Dhabi
Sustainability Week (ADSW) 2018.

Following a selection process, two schools — Umm
Al Arab School in Abu Dhabi and American School of
Dubai — were rewarded for their commitment andcontribution to sustainable initiatives. The schools
received PV panels worth a combined AED 1 million,
plus support for their sustainability initiatives from
Expo 2020. This will not only help each school cut its
operating costs, but allows them to continue to raiseawareness on sustainability and contribute to a lasting
renewable energy legacy for Expo 2020.

“We have always encouraged sustainable habits
and innovation by spreading awareness and taking
informed action to improve the present and futureof our community. Further, improving efficiency andreducing costs, the PV panels will provide a real-life
example of sustainable practice to inspire our students.”
Dr Paul Richards
Superintendent, American School of Dubai“It is great to see that so many schools participatedin the programme, which reflects high levels ofinterest and enthusiasm in the school community
for sustainability, as well as Expo 2020 as anational project.”
Najeeb Mohammed Al-Ali
Executive Director, Expo 2020 Dubai Commissioner General Office“We are proud to be recognised for upholding thevalues of sustainability. Our faculty and all 2,100
students have worked hard to integrate sustainability
values into our classrooms, curriculum and community
engagement activities. Our student innovators, forexample, created the UAE’s first recycling centre
for schools.”
Asma Al Harthi
Principal, Umm Al Arab School01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
ENOC Service Stationof the Future
In 2019, Emirates National Oil Company(ENOC), Expo 2020’s Integrated Energy
Partner, announced the Service Station of the
Future – a new concept design for a smart
service station that is modern, sustainable
and architecturally unique.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

The new concept design station draws from the richheritage of UAE’s traditions in the form of its national
tree, the Ghaf, that was adopted to symbolise the Yearof Tolerance by the UAE Government in 2019. With
the Ghaf tree known for its enduring sustainability
elements and deep roots, making it resilient to harshweather conditions, the Ghaf tree design for the main
canopy is built using carbon fibre – a first of its kind fora service station.

Leadership in Energy andEnvironmental Design (LEED)– The Service Station of the Future has alreadyachieved a high number of credits in the LEED design
review and is on track to be the first service station
globally to achieve LEED Platinum Certification whenconstruction completes

Energy and Efficiency– PV panels with a peak capacity of 105 kWp havebeen installed atop the canopy, the building’s roof
and the boundary walls– Using smart, energy-efficient and renewable
solutions, including wind turbine generated power
and photovoltaic (PV) solar panels, the service station
will achieve overall power saving of 48% – equivalent
to 228 MWh a year. The clean energy initiatives will
also help reduce approximately 100,000 kgs ofcarbon dioxide emissions, equivalent to the benefit ofplanting 114 trees annually– Wind turbines with a 5 kWp capacity will convert
wind energy into electricity with an on-grid net
metering facility; the service station also featurescharging stations for electric vehicles– A high efficiency air conditioning system has been
installed to cool the convenience store– High efficiency LED lighting with 130 lumen/watt –offering 20 to 30% energy savings vs regular LED
and 60% savings vs conventional lighting – havebeen installed across the station– Programmable Multi Level DALI control systemsensors for lighting have been installed, allowing
lights to be dimmed when there is no activity or
traffic in the station and offering 10 to 15% energy
savings during busy nights

The Service Station of the Future will serve the Expo
2020 Dubai fleet during the event’s six-month run.
After the Expo, the service station will be open to the
public as part of the site’s Legacy phase.
Some of the service station’s key sustainability
features include:

Water Efficiency– Water-efficient fixtures and fittings– Recycled grey water and storm water for landscaping– Grey water treatment plant to reduce outdoor water
consumption

Materials Efficiency– Twenty Environmental Product Declarations (EPDs)
used throughout the construction of the canopy andthe station– Structure of the service station’s canopy constructedfrom carbon fibre (three times stronger and five times
lighter than steel). The Ethylene tetrafluoroethylene(ETFE) - commonly known as polymer - cushion
allows natural light penetration and provides 100%
UV protection

Natural Ventilation and Cooling
Design– The design of the canopy has been customised to allow
for a flow of natural light during the day, while keeping
temperatures lower in the warmer summer months

Design and Innovation– Digital convenience store and fuel pumps, including
screens that highlight the CO2 emission reduction on adigital display, from the station, in real time
– Smart CCTV system linked to Dubai Police
Headquarters– User-friendly station, facilitating self-service capabilities
in the future– Fuel dispensers with stage two vapour recovery
systems (near zero emissions) to reduce fuel vapour loss

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

These water targets are further implemented by Expo 2020’s approach to reduce water consumption, which
includes the following three main action points:

5. WATER
Water is a very scarce natural resource in the UAE. To
ensure sustainable access to water in line with local
regulations, World Health Organisation standards
and the country’s vision to achieve prosperity andsustainability, the UAE announced in 2017 its Water
Security Strategy 2036.
This strategy focuses on reducing total demand
for water resources by 21% increasing the waterproductivity index (the ratio between the UAE’smonetary output and its input of water), reducing thewater scarcity index and increasing the use of treatedwater and the UAE’s national water storage capacity.
In line with the UAE Water Security Strategy 2036, Expo
2020 has developed its own water strategy, focusing
on reducing the demand on potable water systems
by applying a hierarchy of use for efficiency, followedby the substitution of potable water with non-potablewater supplies.
This focus is supported by Expo 2020’s Overall
Sustainability Targets, aimed at reducing water usage.

WATER
1. DEMAND REDUCTION

01
02

Reduce water consumption in Expo
2020 buildings with 40% improvement
above the regulatory baseline provided
by the Dubai Electricity and Water
Authority (DEWA)
Install smart controls on 100% of
publicly accessible water fixturesand fittings

03

Monitor leakage detection for 90%of
external water networks

04

Ensure 100% of non-potable exteriorwater use to be from treated sewage
effluent (TSE)05

Recover 95% of air-conditioning
condensate from buildings larger than
1,000sqm for onsite reuse

This strategy focuses on
reducing total demand for06

water resources by
increasing the waterproductivity index

07

21%

a. reducing indoor water demand by using efficientor waterless fixtures and fittings such as low-flush
toilets, low-flow or waterless urinals, low-flow
taps, low-flow showers, water efficient appliances.

08

Implement indoor water demand
reduction through the installation ofwater efficient or water-less fixtures
Reduce potable water use throughsubstitution of grey water,
black water and onsite captureof shallow groundwater at the
Sustainability Pavilion.
Protect natural water resources during
construction through construction
environmental site management

Involves covering all indoor
and outdoor water-consuming
systems under the umbrella of
reduction initiatives.

b. reducing outdoor water through carefullandscaping design considering local rainfall
patterns, plant selection, soil water retention
properties, and irrigation scheduling technologies.

a. identifying the use of alternative water
sources for certain supplies (such as for
irrigation, water features or toilet flushing).

2. DEMAND SUBSTITUTION
Includes two sub-actions:b. creating a water balance model for eachproject to take advantage of the benefits ofcapturing, treating and reusing different water
streams (such as black water, grey water or
air-conditioning condensate).

a. design stage, which involves the managementof groundwater drainage and seasonal
surface water flows.

3. WATER RESOURCEPROTECTION
Considers the crucial aspects
for eliminating waterway
contamination and pollution.
This is further divided into
two stages:

b. construction stage, which includes pollution
prevention, construction water management
and commissioning of the construction site.

As part of Expo 2020’s ambitious water-saving targets, all permanent buildings on the Expo site are targeted toreduce water demand by 40% in comparison to DEWA’s regulatory baseline. In 2019, the water reduction from allpermanent buildings amounted to 52.4%, which primarily includes the key buildings mentioned in the table below, as
well as others still in their development phase.
INDOOR POTABLE WATERUSE REDUCTION

ANNUAL BASELINE
WATER CONSUMPTION(M3 OF WATER /YEAR)

PREDICTED ANNUAL
WATER CONSUMPTION(M3 OF WATER /YEAR)PERCENTAGE REDUCTION FROMBASELINE FROM POTABLE
WATER SOURCES

Thematic Districts Buildings

14,352

6,468

54.9

Al Wasl Plaza Buildings

10,102

3,454

65.8

Fire, Ambulance & Police Buildings

12,386

4,599

62.9

Sustainability Pavilion

4,931

2,452

50.0

UAE Pavilion

4,770

1,871

60.8

Table 2. Estimated LEED water savings: water consumption reduction on Expo 2020 site buildings from baseline calculations

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Expo 2020 aims to reduce
landscape water consumption
and have set a maximum
water budget for different
types of landscape areas
in compliance with Dubai
Municipality Al Sa’fat Rating
System as well as requiringthat no potable water is used
for irrigation. All Expo projects
are required to meet or
exceed these targets throughthe following strategies:

REDUCTION IN
WATER USE FORLANDSCAPES

01

The use of native and adaptive plantmaterial

02

The use of high efficiency irrigation systems

03

The use of moisture retention of soil mixes

04

Extensive use of leak detection and flow
metering

05

Live monitoring and management of waterflows against Key Performance Indicators

BASELINE WATER BUDGETFOR IRRIGATION OF
LANDSCAPE AREAS AND
PUBLIC REALM(LITRES/M2/DAY)

PREDICTED WATERCONSUMPTION FORLANDSCAPE AREAS
AND PUBLIC REALM(LITRES/M2/DAY)PERCENTAGE
REDUCTION
FROM BASELINE
WATER BUDGET

Parks

10.0

8.7

13.0%

Public Realm

7.0

5.0

28.5%

Table 3. Estimated water savings for park and public realm irrigation

EXPO 2020’S WATER CONSUMPTION
Expo 2020 categorises water consumption into the following three types.
GROUNDWATER:
Sourced from external
dewatering activities
and groundwatersupplying agencies,
groundwater istransported to
the Expo site bythird-party service
providers and is used
for dust suppression,road levelling, soil
levelling and onsite
construction work. It
is also extracted fromonsite bore wells after
obtaining necessary
permits and is used forconstruction work

POTABLE WATER:
Obtained from the Dubai
Electricity and Water
Authority (DEWA).
TREATED SEWERAGE:
Obtained from externalsources, onsite sewage
treatment units andcontractor facilities,
such as worker
accommodation
facilities.

Contractors at Expo
2020 record their dailywater consumption
and compile it intomonthly Environment
Data Logs. In 2019, Expo2020’s total recorded
water consumption was
957,811 litres, a minor
increase of 0.65% on
2018. Groundwater
consumption fell
by approximately
38.3%, potable water
consumption increased

by roughly 39.3% andtreated sewage effluentrose by roughly 76.5% –showcasing Expo 2020’s
efforts to replace theuse of groundwaterand potable water withtreated sewage effluent.
Expo 2020’s yearlywater consumption
by type, for 2019,is illustrated in thetable below.

WATER TYPEGROUNDWATER(LITRES)POTABLE WATER(LITRES)TREATED SEWAGE
EFFLUENT (LITRES)

Consumption

335,685

360,821261,305

TOTAL
Table 4. 2019 total water consumption by type957,811

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

6. MATERIALS
Our planet has a finite amount of resources. Usingsustainable materials during construction helps to
avoid the depletion of natural resources and maximise
resource efficiency, while also reducing construction
costs. Expo 2020 manages the use of materials
through measurable targets, outlined below:

MATERIALS

01

02
03

Conserve natural resources andpreserve biodiversity at the point of
extraction by selecting sustainable
materials for Expo 2020 facilities. 90%of key materials shall be procured
in accordance with the Sustainable
Materials Guidelines.
Minimise the depletion of natural
resources by retaining 90% ofmaterials used in permanent
construction projects designed forreuse and Legacy.
75% of materials used for temporary
construction projects to be
redeployed or recycled.

The selection of sustainable material for Expo 2020is being achieved through the implementation of thefollowing practices, as outlined in the Expo Sustainable
Materials Guidelines:– Selection of materials with a lower embodied carbon
content, reducing the Green House Gas (GHGs)
emitted during Expo 2020’s construction phase– Choice of responsibly sourced materials to minimise
the environmental impact associated with material
extraction, product manufacture and transportation.
This involves obtaining Environmental ProductDeclarations (EPDs), independently verified andregistered documents that communicate transparent
and comparable information about the life-cycle andenvironmental impact of products– Ensuring all timber used on site carries sustainable
forestry certification, specifically from the Forest
Stewardship Council (FSC) or Programme for theEndorsement of Forestry Certification (PEFC)

Expo 2020 aims toincorporate material
with recycled content
to support the diversionof waste from landfill
and reduce the demandfor virgin materials andembodied carbon. To doso, project management
teams, architects,
designers, engineers
and consultants
have been assigned
the responsibility of
selecting materials thatcomply with Expo’s
Sustainable Material
Guidelines. Thesematerials are included in
the design documents
and specifications
for Expo’s buildings,
before a projectcontractor is assigned to
procure them.
Before purchasing any
materials, the contractor
produces material
submittals for review
and approval by Expo
2020. All approved
materials are recorded
in a monthly material
reporting log, where
their compliance with
the Expo Sustainable
Materials Guidelines arehighlighted. Each project
team maintains recordsof each submittal,
including any required
certifications as part ofthe contract documents.
In effect, Expo 2020
requires all sourced
material to be certified
through one or more of
the following standards:

03. The Expo Legacy– BS EN ISO 9001
Quality management
systems: Provides
a systematic
approach to meetingstakeholders’ needs
within statutory
and regulatory
requirements related
to Expo 2020’s
products or services,and notably theprovision of consistentquality; ISO 9001 also
serves as a foundationfor ‘BS EN ISO ‘14001:
Environmental
management system’
certification by
ensuring a quality andcontrolled approachto the managementof Expo 2020’s
operational emissions.
– BS 8555:2016
Environmental
management
systems: Provides
guidance on
the phased
implementation ofan environmental
management system,
allowing Expo 2020
to implement andmaintain ISO 14001 ina staged approach.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai– BS EN ISO 14001
Environmental
management system:
Provides a system
for measuring andimproving Expo2020’s environmental
impact; use of ISO
14001 allows Expo
2020 to informstakeholders withconfidence that (1) theenvironmental impact
is being adequately
measured and (2)that Expo is working
towards improving
its environmental
performanceby monitoring
and recording
environmental
indicators, such as
GHG emissions, water
consumption andwaste output.

MATERIAL TYPE

02. The Foundations of a Sustainable Expo

– ISO 26000:2010
Guidance on social
responsibility:
Provides guidance onsocial responsibility
and helps Expotranslate principles
into effective actions,sharing best practices
related to social
responsibility.

– PEFC - Programme for
the Endorsement ofForest Certification:
Promotes sustainable
forest management
through independent
third-party
verification, ensuring
all wood and timber
is sourced in asustainable manner.

– SA 8000 Social
Accountability
certification:
Encourages Expo todevelop, maintainand apply sociallyacceptable practices in
the workplace.

By incorporating
sustainable material
requirements into all
aspects of Expo 2020,
the aim is to enhanceawareness among
the events designers
and employees.

03. The Expo Legacy

Materials are sourced
through environmentallyand socially responsible
suppliers, while supplieremployees andthose people living inproximity to material
extraction sites andmanufacturing facilities
are also protected.
Additionally, thechoice of low-emission
materials and products
will improve the indoor
environmental quality
at Expo facilities, witha positive impact on
occupants’ health, wellbeing and productivity.

– FSC (Forest
Stewardship Council)
certification: Ensures
products, specificallywood and timber,come from responsibly
managed forests thatprovide environmental,social and economic
benefits.

WEIGHT / VOLUME(TONNES)PERCENTAGE OF
EPDS OBTAINEDPERCENTAGE FOREST
STEWARDSHIP COUNCIL(FSC) CERTIFIEDPERCENTAGE
RECYCLED

Concrete

1,235,387

99%

N/A

N/A

Steel

100,369

90%

N/A

N/A

3,434

N/A

78%

N/A

359

N/A

N/A

100%

Timber/Wood
Packaging materials

Table 5. 2019 total weight/ volume of materials used to produce, package primary products and services

Our planet has a finite amount of
resources. Using sustainable materials
during construction helps to avoid thedepletion of natural resources andmaximise resource efficiency, while
also reducing construction costs.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Swiss-madeSustainable Swatch
Headquarters in Biel
Expo 2020 appointed internationallyrenowned Swiss brand Swatch as its Official
Timing Provider, which will deliver precision
timekeeping for the duration of the event aswell as countdown installations that will serveas landmarks across Dubai.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Swatch’s presence will have retail locations in the
Welcome Plaza and each of the thematic districts
where visitors will be able to view watch collections
inspired by Expo 2020’s subthemes, including the
Swatch SISTEM51 watches, which are battery free andpowered by the wearer’s movement.
For its new headquarters inaugurated in October 2019
at Biel, Swatch uses Swiss made, sustainable design toredefine the Biel landscape. Designed by the Japanesestar architect Shigeru Ban, the building features light,
transparency and organic movement, reflecting the
Swatch brand in its own den. The shimmering, curved
silhouette of the new Swatch building extends over a
total length of 240 meters and a width of 35 meters.
The unusual design breaks with the conventionsof classic office building architecture and blends
harmoniously into the urban environment.

The energy concept
is based on solar
technology andgroundwater use,allowing building
functions such as
ventilation, cooling,heating and basic
lighting to operateautonomously.
A timber grid shell construction, chosen for its
ecological and sustainable properties, forms the basic
structure of the large-area façade that measures 27
meters at its highest point. During the planning phase,modern 3D technology was used to define the exact
shape and positioning of the approximately 4,600
beams of the timber grid shell. While the wooden
structure was still being erected, the installation ofaround 2,800 honeycomb timber grid shell elements,
which make up most of the façade, began.

SUSTAINABILITY ELEMENTS:

100%

Swiss timber,primarily spruce

1,997m3of timber used,
a quantity thatcan regrow in
the Swiss forests
in less than
two hours
Heating andcooling bygroundwater
pumping system
for Swatch,
Omega and Citédu Temps

02. The Foundations of a Sustainable Expo

01. About Expo 2020 Dubai

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

SUSTAINABILITY ELEMENTS:

9undergroundwells and twoformer oil tanks
converted into
water reservoirs

442

curved solar
elements inserted
into façade
structure

1,770m2of installed
photovoltaics

Each element was meticulously tailored from up to 50
individual parts and adapted to its individual function
and position. Some of these elements can be opened
for smoke extraction, while others are equipped withphotovoltaic cells. Tiny white dots on the glass façades
serve as sun protection. Five black Bucida buceras
olive trees extend up to two stories in height inside thebuilding, grows comfortably at room temperature andkeeps its fine leaves all year round.
A clever use of groundwater to heat and cool thebuilding and solar power from the photovoltaic system
make a significant contribution to an optimum CO2
balance. Thanks to state-of-the-art technology from
Velospot bicycle sharing and charging stations tointelligent blackouts and glazing, from LED lighting
and highly efficient ventilation systems to thermal
component activation and paperless offices, the
new Swatch building demonstrates that modern
construction and modern ways of working can be inharmony with nature.
Only timber from Swiss forests – mainly spruce – wasused in the construction. A total of just under 1,997
cubic meters of this was needed, a quantity that
regrows in the Swiss forest in less than two hours.
The energy concept is based on solar technology andgroundwater use, allowing building functions suchas ventilation, cooling, heating and basic lighting tooperate autonomously.
The groundwater utilisation concept ensures theheating and cooling of the new Swatch building. Nine
underground wells are distributed over the entire
area, as well as two former oil tanks which have been
converted into water reservoirs. With 1,770 m2 of
installed photovoltaics, around 212.3 MWh of electricity
would be generated per year – equivalent to theaverage annual consumption of 61 Swiss households.

120Green areawith morethan 120 newly
planted trees

170

Undergroundgarage with
170 automobile
parking spaces,

182

bicycleparking spaces

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

7. WASTE

WASTE

01

02

Establish a hierarchical waste
management strategy throughout the
Expo 2020 site, with waste avoidanceas the preferred solution and waste
recovery as the last solution
85% of waste segregated into different
waste streams, during construction,
operation and decommissioning, toenable its diversion from landfill

Successful waste management can only be
accomplished when the entire waste stream is fully
understood. As such, waste minimisation is best
accomplished with careful planning and consideration
for all anticipated waste streams. Expo 2020’s project
teams have developed and implemented strategies tominimise the production of waste during the event’s
design, construction and operational phases, as well
as for managing waste in accordance with recognised
international best practices. Project-specific KPIs
and targets have been set for the segregation of
construction and operational waste to enable its
diversion from landfill.
For the pre-Expo phase, a Construction Waste
Management Plan (CWMP) has been developed inalignment with the overall objectives and KPIs. The
CWMP is an approved formal procedure to establish
minimum requirements and standards for thecollection, segregation, transportation and recycle/
reuse/disposal of wastes including record keeping andwaste tracking system.

The CWMP has identified
key areas, policies
and regulations fortargeted interventions
to avoid or minimise
waste generationin the first instance,
followed by control
measures to minimise
the quantum of waste
going to a disposalsite and treatment
facilities, by providing
guidance on reuse andrecycling measures.
An efficient
implementation of
the CWMP at site
shall ensure disposalof residuals to havegreatest net socialand economic
benefits and the least
environmental impacts.
The scope of the CWMP
covers waste generationfrom ongoing
construction activities.

03. The Expo Legacy

The CWMP applies toall entities working at
Expo 2020 Dubai site
including Employers,
Design Consultants,
Supervision Consultants,
Contractors andSubcontractors.
Following global
best practices, allproject-specific waste
management at Expo
2020 is strategised
into a hierarchicalsystem of processes.
Priority is given to theminimisation and/or avoidance of the
production of waste(REDUCE), followed by
the maximisation ofwaste value throughsupport for efforts
to reuse and recycle(REUSE AND RECYCLE).
Waste recovery(RECOVER) is the last
option before waste istaken to landfill.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Expo 2020 adopts the following waste management hierarchy to minimise waste production:
1. REDUCE
Strategies for the minimisationof waste production has been
considered across all phases of
the work from design throughconstruction, and into operational
decisions.
DESIGN PHASE
Design using prefabrication options,standardisation and modular
design concepts.
Functional dimensions to minimise offcuts and reduce waste generation.
Design components to marketstandard specifications to minimise
custom manufacturing.
Identification of products with
reduced packaging requirements orwith stewardship schemes in place tooptimise packing efficiencies and gain
additional unit volume.
CONSTRUCTION PHASE
Sequential programme works to
avoid damage to completed surfaces,
reducing or eliminating the need for
re-work.
Provision of proper material staging/storage areas to help eliminate
breakage/damage and reduce waste
generation.
OPERATIONAL PHASE
Development of food procurement,
storage and preparation regimes tominimise food waste.
Specification of reusable plates, cups
and cutlery where appropriate forsignificant reductions in waste.

85%

waste is to besegregated into
different waste
streams during
construction,
operation anddecommissioning

2. REUSE
Expo 2020 has established arobust culture of material reusethroughout event planning andconstruction processes, taking
into account reasonable effort
and costs. This strategy has many
positive impacts on both designand construction, such as:

3. RECYCLE
The diversion of waste throughrecycling is the most commonly
implemented aspect of the Expo
2020 waste hierarchy. This includes:

Balancing cut and fill across all projects
maximises the opportunity to reuse
excavated materials.

Provision of central sorting and storage
areas at a facility or neighbourhood
scale, irrespective of whether sortingis undertaken by the building user or afacilities management operator.

Demolition products, such as crushedconcrete, are incorporated into theproject design when product is ofsuitable quality and its usage iscompliant with building codes.

Sufficient facilities for the collection andstorage of recyclable materials, as wellas signage to encourage awareness andavoid improper sorting.

Area design that accounts for potential
impacts from odour, noise and vehicle
movements.

Salvaged materials are incorporated
where possible to reduce the demand
for new or raw materials.

Management equipment and strategies,
such as recycling chutes, compactors or
balers.

Temporary items should, to apracticable extent, be procured on leaseor through buyback schemes.

DESIGN PHASE

Expo achieved acumulative diversion
rate ofsince
the start of the
programme.

92%

For end-of-life disassembly, avoiding
the use of composite products that
reduce the need for processing prior torecycling.
Avoiding coatings where possible orselecting coatings that do not preclude
recycling.
CONSTRUCTION PHASE
Provision of clearly labelled waste
segregation storage areas andcollaboration with a certified waste andrecycling haulier.
Appointment of a construction waste
manager and implementation of arobust worker education programme toensure success of construction waste
management.
OPERATIONAL PHASE
Procurement strategy for disposable
items targeting recyclable and/or
biodegradable plates, cups and cutlery.
Preference for biodegradable,
compostable products.
Identification of technologies
and innovations to processcompostable waste

4. RECOVER
In collaboration with Official Waste
Management Partner Dulsco, Expois setting a waste recovery strategy
to be implemented during theoperations of the event.

To complement thewaste management
hierarchy, Expohas developed its
RISE Guidelines for
Sustainable Operations,details of which canbe found on the'Sustainability at Expo
2020' section in the
beginning of this chapter.
To adhere to therequirements of ‘ISO
20121: Sustainable EventManagement System’,the Sustainability Teamdeveloped the RISE
Guidelines that set
out the requirements
for suppliers tointegrate sustainability
compliancerequirements into the
products and services
they will supply to Expoduring event time.
Example criteria include
encouraging responsible
sourcing of food andretail products acrossthe supply chain bypromoting fair tradeand eco-labels andeliminating front ofhouse post packaged
single-use plastics
and promoting theuse of biodegradable
packaging.
Consequently, the RISE
Guidelines contribute to
the reduction of plastic
and organic waste.

In 2019, Expo’s waste
management hierarchy
successfully led to
80% of the total waste
generated having either
been recycled or reused.
In line with Expo2020’s waste target
which specifies that
85% of waste is to besegregated into different
waste streams during
construction, operationand decommissioning,
the waste management
hierarchy has allowed
Expo to effectively
achieve a cumulative
diversion rate of 92%
since the start of the
programme.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

TOTAL WASTE GENERATED FOR WASTE STREAMS DURING CONSTRUCTION AT THE EXPO SITE IN 2019

NON-HAZARDOUS WASTE

TYPE

GENERATED(TONNES)RECYCLE/REUSE(TONNES)DISPOSEDAT LANDFILL(TONNES)STORED AT
AL BAYADA(TONNES)CONCRETE

51,46449,07619

2,370

STEEL ANDMETALS

1,936

1936

(0.00)-

Expo 2020 manages and separates its non-hazardous
waste by classifying it into nine categories:– Concrete– Steel and Metals– Glass– Timber– Paper and Cardboard– Asphalt– Organic (food)– Plastic– General
Waste generated on-site is segregated, stored in
dedicated containers and collected for disposal or
recycling/reuse via Dubai Municipality-approved waste
service providers. In 2019:
Approximately 95.36% of generated concrete wasrecycled or reused, while 32.55% of the concrete
waste was reused onsite for construction or roadworks; the remaining amount of generated concrete
waste was either sent to the approved landfill sites
for disposal (approximately 0.04%) or the Al Bayada
waste facility for potential reuse at a later stage(approximately 4.61%)
All asphalt waste generated onsite was reused bycontractors for the construction of temporary accessroads and pavements for groundwater lagoons andstorage ponds
Recyclable waste was either reused onsite – such as
timber (99.89%), plastic (98.72%), paper and cardboard(97.35%), steel and metals (100%) – or was sent toregistered recyclers, including Dulsco, Expo 2020’s
Official Waste Management Partner, wherever possible
General waste produced from construction
activities was segregated onsite and collected indesignated bins with proper labelling and coverings,
in compliance with Dubai Municipality’s technicalguidelines related to waste handling, management,
transportation and disposal; the majority was thendisposed at Dubai Municipality’s landfill sites
Generated e-waste, mainly comprising of cartridges,
was collected and transported to integrated facility
management company Imdaad; 77 cartridges werecollected and transported to Imdaad during 2019

GLASS

TIMBER

Zero generation and recycling of glass during theconstruction process in 2019.

3,696

3,692

4

-

151

147

4

-

ASPHALT

4,315

4,315

0

-

ORGANIC(FOOD)

2,850

2

2848

-

PLASTIC

548

541

7

-

GENERAL

9,679

0

9,679

-

TOTAL
(TONNES)74,63859,70812,561

2,370

80%

17%

3%

PAPER ANDCARDBOARDDISPOSALPERCENTAGE
Table 6: 2019 non-hazardous waste summary

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Emaar Hospitality
Group and Winnow
As the Official Hotel and Hospitality
Partner for Expo 2020 Dubai, Emaar
Hospitality Group is committed toprioritising environmental sustainability
across its portfolio of hotel brands,
restaurants and leisure facilities
in Dubai.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Food management is one particular area where thegroup has already made a significant impact. Globally,
one third of all food is wasted, imposing an enormous
financial burden for businesses and costing the global
economy approximately USD 1 trillion in lost output –equivalent to roughly 1.5% of global GDP.

Emaar Hospitality Group’s
chefs and restaurant managers
have been able to accordingly
adjust food purchases, reducing
their spending, tackling theroot cause of food waste:
overproduction
Over the past two years, Emaar Hospitality Grouphas partnered with Winnow — a leading food waste
solution provider to help measure, monitor and cut
waste — to implement pioneering technology that
ensures its kitchens operate to the highest level of
efficiency, reducing food waste and promoting ahealthy environment for future generations. Emaar
has been one of the early adopters globally and thefirst user in the UAE of Winnow Vision, a cutting-edge
digital tool that uses Artificial Intelligence to ‘learn’ torecognise different foods being thrown in the bin andcalculate the financial and environment cost of thisdiscarded food to commercial kitchens. Furthermore,
Winnow provides hotels and restaurants withdashboards offering visibility into which food items
are being wasted, enabling them to take informed
action. With this information, Emaar Hospitality
Group’s chefs and restaurant managers have beenable to accordingly adjust food purchases, reducing
their spending, tackling the root cause of food waste:
over production.
In less than two years, Emaar Hospitality Group
has saved AED 2 million across 13 hotels, prevented
415,000 meals from going in the bin and reduced CO2
emissions by 644 tonnes — equivalent to removing 140
cars from the road for a year. Back in 2018, the target
was to cut food waste by 30%. The Group significantly
exceeded this, with an average food waste reductionof 70%.
Between January 2018 and December 2019, Emaar
Hospitality Group and Winnow:

reduced food waste
on average by 70%
achieved savings of
AED 2 million across
13 hotels
saved 415,000
meals from being
thrown away
achieved savings of2
tonnesofCO,644
equivalent to 140
cars removed fromthe road for a year

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Clean-Up 4 a
Purpose Campaign
Commemorating Earth Day, Dulsco – Official
Waste Management Partner for Expo 2020 —hosted ‘Clean-up 4 a Purpose’, a public awarenesscampaign in partnership with Expo 2020 Dubai
and DGrade’s ‘Simply Bottles’, a non-profit
initiative that works with schools, businesses andother organisations to increase recycling rates ofplastic water bottles in the UAE.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Held in the Al Qudra region, the event saw 300
volunteers proudly sign a pledge to ‘Reduce, Reuse,
Repurpose and Recycle,’ thereby pledging to adopt
environmental consciousness in their day-to-day lives.
By spreading awareness, the event demonstrated ata micro-level how Dulsco is aiming to achieve 85%
waste diversion from landfill during Expo 2020 Dubai,
support Expo 2020’s goal to be one of the world’s mostsustainable World Expos ever.
‘Clean-up 4 a Purpose’ got underway with anawareness session that educated participants about
the different types of waste to be collected, thenegative impact of waste on the environment and theimportance of segregation and recycling. Caps madeout of recycled plastic bottles were gifted — wearable
proof of what can be achieved with effective plastic
recycling — and safety gloves, picking clutches andmasks were handed out to ensure health and safety
standards are met.
A total of 250 UAE school children, their teachers fromvarious schools in Dubai, along with 50 employees,
volunteers and partners from Dulsco, Expo 2020 Dubai
and DGrade took part in the event. The activities weredivided among collecting the waste from open areas,
segregating the recyclables in separate bags andrecording the weight of the material collected.

Once all the waste had been collected, sorted andweighed, recyclables such as cans, glass and metal
would then be recovered at Dulsco’s Material Recovery
Facility for further segregation and recycling, to bemade into new products through approved recyclers,
while plastic bottles would be donated to DGrade andturned into apparel (t-shirts and caps).
The event concluded with a total of half a tonneof waste collected in almost 100 waste bags (20%recyclables, 80% general waste) in only two hours. All
participants were given certificates for completingthe activity and being part of the initiative, followed
by a ‘Trash into Treasure’ workshop aimed at inspiring
students on how to turn their waste into resource,
especially every day-use item such as bags and pencil
cases.
Not only did the campaign encourage active
participation of communities in waste management
and recycling initiatives, but also helps to achievea circular economy, UAE Vision 2030 and the UN
Sustainable Development Goals, including SDG 11(Sustainable Cites and Communities) and SDG 15 (Lifeon Land) by contributing to protecting desert animallife and maintaining their natural habitat.

Not only did the campaign encourage active participation ofcommunities in waste management and recycling initiatives, butalso helps to achieve a circular economy, UAE Vision 2030 and the
UN Sustainable Development Goals.

Clean-up 4 a Purpose
The event saw 300 volunteers
proudly sign a pledge to ‘Reduce,
Reuse, Repurpose and Recycle,’
thereby pledging to adopt
environmental consciousness intheir day-to-day lives.

Dulsco is aiming to achieve 85%
waste diversion from landfill during
Expo 2020 Dubai, support Expo2020’s goal to be one of the world’s
most sustainable World Expos ever.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

HAZARDOUS WASTE
Expo 2020 classifies hazardous waste into
four categories:
Oil-based:
Sent for recycling to Cyclo Oil, a Dubai based company
that owns and operates a lube oil refining plant.
Water-based:
Disposed of at the Jebel Ali Hazardous Waste
Treatment Facility (JAHWTF).
Solid hazardous:
Disposed of at JAHWTF via Dubai Municipalityregistered service providers or sent to Emirates
Environmental Group (EEG) and Ecyclex International
Recycling LLC for recycling.
WASTE TYPE

OIL-BASED HAZARDOUS
WASTE (TONNES)

TOTALGENERATED
Table 7. 2019 hazardous waste summary

23.32

03. The Expo Legacy

Other:
Hazardous waste that does not fall under the above
three categories, such as medical waste, is disposedof at JAHWTF via Dubai Municipality-registeredservice providers.
A total of 99.19 tonnes of hazardous waste has been
generated in 2019, an increase of roughly 196.8%
compared to 2018. This rise is a result of an increasein construction, in preparation for Expo’s upcoming
Operational Phase.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

WASTEWATER MANAGEMENT
For effective management and monitoring, Expo
2020 classifies generated wastewater into three maincategories:
Blackwater:
Wastewater from bathrooms, generated fromcontractors’ premises, is stored in septic tanks locatedat the bottom of toilet cabins in various rest areas
on Expo site; it is transported by Dubai Municipality
to sewage treatment plants (STPs) in Jebel Ali, Dubai
Sports City and Al Aweer
Greywater:
Wastewater from sinks and washing utilities is stored
and transported by the same method

WATER-BASEDHAZARDOUS WASTE(TONNES)12.99

SOLID HAZARDOUS
WASTE (TONNES)
46.02

OTHER HAZARDOUS
WASTE (TONNES)
17.18

Expo monitors the onsite sewage treatment plant by
issuing and sharing environmental reports with Dubai
Municipality on a quarterly basis. These reports include
the monitoring and evaluation results of hydrogensulphide and ammonia, to determine the ambient air
quality at the temporary STP.
The reports ensure that the STP complies with theWorld Health Organisation's regulatory standards
and with Dubai’s Wastewater Discharge Limits andStandards. Expo’s Environment team closely monitors
any unplanned water discharges and records any
occurrences in an environmental incident log.

Condensate:
Water that originates from air washers, air-coolingcoils, condensing appliances, overflow from
evaporative coolers and similar water-supplied
equipment or air-conditioning equipment; in 2019,no condensate was produced by Expo’s operations
or activities
WASTEWATER TYPESEWAGE / BLACKWATER (M3)

GREY WATER (M3)

CONDENSATE (M3)

TOTAL (M3)

Generated

227,858

36

N/A

227,894

Disposed

211,720

N/A

N/A

211,720

Treated and reused

16,13836

N/A

16,174

Table 8. 2019 wastewater summary in Megalitres01. About Expo 2020 Dubai

SPILLAGE
All Expo site contractors
are required to develop
and include a Spill
Response Procedure in
their Environment Plan,
detailing responsibilities,
preventative andmitigation measuresin the event of any
type of on-groundspillage. Prevention
and mitigation
controls include:– Training all site
personnel on
contamination andspills– Taking inventory of
onsite spill response
equipment– Evaluating andreporting all incidents
related to thespillage of hazardous
chemicals– Review of any followup preventative action– Hazardous chemicals
used on-sitemust be stored
in well-ventilated
and illuminatedchemical storage
areas or rooms; allstorage areas areprovided with animpervious floor
surface, a secondary
containment with
110% capacity, Material
Safety Data Sheet(MSDS), and fire
extinguishers and spill
response equipment in
the immediate vicinity

02. The Foundations of a Sustainable Expo

As a result of thesestringent measures,
only 81 incidents
were recorded over
2019, two of whichwere recognised asserious spills.
Ranging from potablewater flooding toaccidental oil spills, allincidents were cleaned
up by the respective
contractors using
approved environmental
emergency
response procedures.
To date, 170
environmental incidents
have been recorded.
Nine classified asserious and 161 as minor,
these incidents havebeen categorised into
four categories:– Hazardous materials/
spills– Wastewater
management– Concrete management– Other, including
potable water pipeleakage and incidents
related to smoke
emissions fromgenerators or vehicles.

03. The Expo Legacy

ENVIRONMENTAL INCIDENTS BY TYPE

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

A high-level summary of the significant spills that have been recorded in 2019 and mitigation measures taken.

(CUMULATIVE UNTIL YEAR-END 2019)47
Hazardous
Materials/
Spills53
Wastewater
Management

7

DATE

SPILL DETAILSRESPONSEPREVENTATIVE ACTIONS

19 November 2019

Discovery of an underground
septic tank during excavations
for a project. Initialinvestigations indicated thatthe underground tank was
not removed by the previous
contractor that occupied theplot. Given this was a deliberate
and unauthorised disposal ofwastewater, the incident wasclassified as a serious incident.

Contaminated soil andremnants of the septic tankwere removed and relocatedto an isolated laydown
contaminated material
storage area for further
investigation, before being
properly disposed of. The
affected area was backfilled
and compacted with clean soil.

By Expo 2020:

During its removal, theunderwater wastewater holdingtank got damaged, resulting
in approximately 200 litres ofwastewater released. The tanks
were partially removed andthe site team decided to leave
the tank, backfilling the area.
Given this action was deliberate
and the consequence was notreported, the incident wasclassified as a serious.

The tanks and associatedwaste were removed andstored in the waste storage
area for further disposal.

Other

64
Concrete
Management

Figure 14: Environmental incidents by type

All Expo site
contractors are
required to develop
and include a Spill
Response Procedure in
their Environment Plan

5 December 2019

Drone footage/ photos ofprevious occupants were used to
identify potential interfaces with
underground structures.
Location of any active sites
with underground structures,such as septic tanks, wererecorded. Expo will also ensure
all recorded undergroundstructures are removed fromthe Expo site by April 2021.
Guidelines will be updated toinclude the decommissioning ofunderground structures.
By Contractors:– Ensure appropriate training/and de-briefings are delivered
to the mobilisation anddemobilisation teams.
– Implement policies to avoid
the installation of septic tanks
underground wherever possible.
– Special permits will be required
to install underground septic
tanks.
– Update Project Logistics Plans
and keep track of coordinates
for all underground structures.
– Ensure appropriate supervisionat all times during a project’s
demobilisation stage.
– Communicate lessons learned
to improve awareness.

Table 9. 2019 significant spills that have occurred

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

PLEASE SUGGEST AN IMAGE TO GO HERE

8. BIODIVERSITY
AND ECOLOGY

The plants selected for Expo 2020 Dubai are either
indigenous or adaptable to Dubai’s environment, while
the methods deployed by Expo in the design andconstruction stages of the nursery are eco-friendly.

BIODIVERSITY
AND ECOLOGYEXPO 2020
SUSTAINABILITY TARGETS

01

02

03

Ensure Expo 2020’s development
will enhance ecosystemmanagement and the naturalenvironment through preservationof existing resources and creationof new urban and non-urban
natural areas.
Protect all existing areas of
ecological value both within andoutside the project boundary
by maximising landscaping
with native/adaptive species
and minimising the planting ofinvasive species.
Ensure that 95% of the landscapearea is managed without the useof chemical pesticides, herbicides
or fertilisers.

From the initial phases of this project development,
various environmental factors, including the flora andfauna of the location, have been considered in thedecision-making processes.
The Expo site will include Arab-style vistas, including
palm groves, jasmine trees, wadi figs and desert
scenery. Aiming to keep visitors cool, shaded canopies
will be provided by the national tree of the UAE, theGhaf tree.
The megaproject’s 4.38 sqkm site includes 22ha for anursery, in cooperation with Dubai Municipality, that will
cultivate 12,157 trees, including palm trees, more than
256,000 shrubs and thousands of flowering plants
and herbs.

Solar-powered lights have been installed along
the main road, and the nursery’s team exclusively
uses organic fertilisers, in addition to recycling thenursery’s waste.
Treated wastewater provided by Dubai Municipality
is being used to meet most of the nursery’s irrigationneeds, and clean drinking water is being used for
only seed development during the first stages ofplant development.
In 2019, Norway-based company Desert Control –a grant recipient under Expo 2020’s USD 100 million
global innovation and partnership programme Expo
Live, cooperated with the Expo Live team to test liquidclay nanoparticles in Expo’s Innovation Park by mixing
pond soil with synthetic mud.

The Expo site will include
Arab-style vistas,
including palm groves,jasmine trees, wadi figs
and desert scenery.
Aiming to keep visitors
cool, shaded canopies
will be provided by thenational tree of the UAE,
the Ghaf tree.

Case Study:
Beehive on Expo site
A colony of honeybees that set up home on the Expo
2020 site were safely relocated, through the efforts ofExpo 2020’s Sustainability department, the Beekeepers
Association and the quick-thinking of the construction
worker who uncovered them.

Although not native to the UAE,
the Apis mellifera bees nested in apile of steel rebar on the plot of the
Sustainability Pavilion.
In line with the event’s Sustainability
subtheme, the Expo 2020 4.38km2 site
is pesticide-free – a possible reason
for the bees to settle at this location.
Construction was temporarily halted, andExpo’s Sustainability team collaborated
with the Beekeepers Association to
rescue the colony through its ‘Adopt a
Beehive’ initiative.
The insects did not have time to build ahoneycomb, suggesting that they nested
less than 24 hours before being spotted.

While relocating loose bees can be acomplicated process, professionals fromthe Beekeepers Association – equippedwith a selection of protective clothing andhelped by the courageous worker who
made the initial discovery – removed thebees and their queen, before transportingthem to the Beekeepers Association’s Bee
Garden in The Sustainable City, Dubai.
A year after the rescue of the honeybees’
rescue, honey from the hive was harvested
and bottled in specially-designed Expo
2020 jars and shared with the employees.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable ExpoC.

SOCIAL
IMPACT
Expo 2020 is committed
to creating a positive,
lasting social impact for its
stakeholders and the wider
community, both during andafter the event. Numerous
social initiatives, aligned underthe event’s Opportunity,
Mobility and Sustainability
thematic subthemes, havebeen organised in the years
leading up to Expo 2020.

03. The Expo Legacy

Case Study:
The Expo
SchoolProgramme
One of the most integral
components of Expo 2020 Dubai is
the Expo School Programme.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Featuring its own dedicated team, the Expo School
Programme collaborates with educators and students
across the UAE, enabling them to explore Expo 2020’s
vision inside and outside the classroom.
From inspiring initiatives and immersive workshops
to meaningful talks and educational experiences,the Expo School Programme ensures that theschool community plays an essential role in bringing
excitement and momentum to this historical event,ultimately contributing to the success and legacy ofExpo 2020 Dubai.

From inspiring initiatives
and immersive
workshops to meaningful
talks and educational
experiences, the Expo
School Programme
ensures that the schoolcommunity plays
an essential role inbringing excitement
and momentum to thishistorical event.
The Expo School Programme team also provides
teachers with the tools necessary to prepare theirstudents for the world ahead. Through an online libraryof Learning Resources abound with interdisciplinary
lessons, collaborative exercises and curated learningmaterials, teachers can bring the vision and values ofExpo 2020 Dubai to their classrooms and beyond.

These resources cover an array of dynamic, Expoinspired topics, including the three thematic
subthemes: Opportunity, Mobility and Sustainability. In
the area of Sustainability, students explore the various
challenges that our environment faces today, from land
to sea and sky.
The goal is to invite the next generation to discover
how innovative technology can facilitate global
sustainability and identify new ways to rebalance theresources of our planet and safeguard its future.
The Expo School Programme team wrapped up
2019 with the successful launch of the Expo 2020
Young Innovators programme in November. An
engaging initiative where UAE students sketch
their most creative ideas before they are put
forward to be selected and transformed into lifeimproving innovations.
Of more than 5,000 submissions received, 200 ofthese sketched concepts will be moulded into 3D
prototypes and showcased in the Young Innovators
Exhibition in Expo 2020’s Sustainability Pavilion.

Of more than 5,000
submissions received,
200 of these sketched
concepts will be moulded
into 3D prototypes
and showcased in
the Young Innovators
Exhibition in Expo 2020’s
Sustainability Pavilion.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Accenture, Expo
2020 Pledge
2,020 Hours of
Coding Tutorials to
UAE Students

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

The ‘2020 Hours of Code’ initiative helps primaryschool students build invaluable critical-thinking
and problem-solving skills, which are useful to allstudents regardless of their career interests. Delivered
in collaboration with the Expo School Programme,these weekly sessions started in 2019 and took placeat the Expo 2020 Dubai Visitor Centre. In addition toproviding computers for the sessions, Accenture isleading tutorials in both Arabic and English to ensure
all participating students benefit from the experience.
Delivered to young learners from across the UAE,
these development sessions enable participants todevelop coding and computer science skills in a fun andengaging environment.

The initiative reached1,298 students

across42 sessions

Accenture and Expo 2020 Dubai havecommitted to hosting 2,020 hours of coding
tutorials for UAE-based primary school
students.

by the end of 2019.
We are proud to announce this important initiativethat builds on our robust partnership with Expo
2020,” said Gerardo Canta, who leads Accenture’s
Communications, Media & Technology practice in the
Middle East and Turkey. “As the UAE strives to cement
its position as a digital hub in the region, it is essentialthat our youth are fluent in coding to meet theseaspirations. Though delivering more than 2,000 hours
of coding is an ambitious target, it is a testament to our
passion and commitment to equip this nation’s youth
with the right tools to succeed.
Mohammed Alhashmi, Chief Technology Officer atExpo 2020 Dubai, said: “In line with Expo’s theme of‘Connecting Minds, Creating the Future’, the 2020
Hours of Code initiative will enable young people
to explore exciting concepts while developing new
skills that will empower them in their future careers.
Together with Accenture, we aim to help take ouryouth’s digital literacy to the next level.

Coding has become an important focus for theleadership of the UAE in recent years, with the launchof initiatives such as ‘One Million Arab Coders’,announced in 2017 by His Highness Sheikh Mohammed
bin Rashid Al Maktoum, Vice President and Prime
Minister of the UAE, and Ruler of Dubai. Accenture has
been participating in ‘Hour of Code’ initiatives since2015. In 2018, nearly 2,500 Accenture employees
committed to teach an hour of code at local eventsin their communities, helping to inspire more than
100,000 students across the world to learn coding andcomputer science skills.
As Digital Services Premier Partner and Systems
Integrator for Expo 2020, Accenture is committed tohelp ensuring Expo 2020 is one of the most innovative
World Expos ever held. Announced during UAE
Innovation Month 2019, the ‘2020 Hours of Code’
initiative extends the ongoing partnership between
Accenture and Expo 2020, bringing to life its theme‘Connecting Minds, Creating the Future’ and one of its
three key subthemes, Opportunity.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
PepsiCo’s ‘Dare
To Do More’
Challenge‘Dare To Do More’ is an iconic student challenge
from PepsiCo that kicked off across college
campuses in Egypt, India, Thailand and Saudi
Arabia during October 2019.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

The competition challenged the students to generate
big ideas that would help PepsiCo become “Faster,
Stronger, Better” in its sustainability efforts and reduce
its carbon footprint in the following categories: Water,
Agriculture, Plastic Waste Management. Designed
to attract top graduates across PepsiCo’s key
markets, the competition sought to harness students’entrepreneurial spirit for an opportunity to interview
for a place in one of the company’s graduate schemes.
The competition received more than 15,000
registrations, each of which went through an initialseries of virtual assessments. These were thenassessed by a panel of region-specific panelists
who then shortlisted the top ten big ideas from eachcountry. The winner from each country (Egypt, India,
Thailand and Saudi Arabia), travelled to Dubai to meet
our esteemed judges and compete for the grand prize.

The competition
received morethan 15,000
registrations thatwent through an
initial series ofvirtual assessments
This one-of-a-kind experience showcased PepsiCo’s
leadership, innovation and global strategy, while also
providing opportunities to network, share ideas andhave fun. Country team winners from India, Egypt
and Thailand also earned offers of employment from
PepsiCo in their country of residence.
The Grand Finale winner, Bijayeta Pati from theInstitute of Management Technology in India, won
the competition for her innovative concept ‘Re-Plas’
bricks. Serving as an alternative to construction
material, the bricks are made from plastic waste. The
project reinforces PepsiCo’s commitment to pioneering
innovative solutions in plastic waste management.

All the country teamwinners from India, Egypt
and Thailand have also
earned job offers from
PepsiCo at their countryof residence.
Bijayeta has earned herself a job with PepsiCo India, a 3month project stint at the Dubai Office and a trip to thePepsiCo Headquarters in Purchase, New York where
she will present her idea to Senior Leaders.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Expo Live
Launched in 2016, Expo Live is Expo2020’s global innovation and partnershipprogramme, which finds and funds
innovators whose novel solutions aretackling some of the world’s most pressing
challenges – inspiring positive, tangible
action around the world and leaving alasting legacy.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

The programme, comprised of the Innovation Impact
Grant Programme (IIGP) and the University Innovation
Programme, is supporting social entrepreneurs acrossall over the world with funding, guidance and exposure.
Expo Live projects look for solutions across 14 different
sectors, including agriculture, education, environment,
employment, energy and healthcare. These include
innovators that help solve global challenges set downin the United Nations’ Sustainable Development
Goals (SDGs).
To date, 120 IIGP grantees, or Global Innovators, havesecured funding with grants of up to USD 100,000
each, plus guidance and exposure. Over four completed
cycles, the IIGP has received more than 11,000
applications from 184 countries.
Through Expo Live, Expo 2020 – a global platform
for innovation that will bring together more than 200
international participants, including 192 nations – isproving that innovation can come from anywhere, toeveryone. With more than 40 projects focusing on
sectors such as agriculture, waste management andenergy, Expo Live exemplifies the traditional notionof sustainability, with solutions relating to the naturalenvironment, the consumption of resources and thebalance between human prosperity and the wellbeingof the planet.
Social entrepreneurship is a powerful solution for theworld, balancing the need for economic growth with afirm, unbridled commitment to bolstering social equity.
Expo Live also builds on this trajectory, supporting
entrepreneurs, startups and other innovators so they
can scale their innovations through funding, guidanceand exposure – to ensure they have lasting impact not
only in the region but across the world, even after Expo
2020 ends.
Expo Live works alongside its Global Innovators toensure the positive impact generated from Expo Live
grant - and the project’s implementation - transforms
the lives of its beneficiaries and that the project’s
environmental footprint is taken into account.
2019 was an exciting year for Expo Live, with 51
Global Innovators from 38 countries on-boarded, theprogramme’s largest cohort yet.

Between January 2017 and the end of 2019, Expo Live:

Conducted four roundsof calls for proposals,receiving more than
11,000 applications from184 countries
Confirmed 120 Global
Innovators from 65
countries, whose projects
having a direct impact
on their communities in
sectors including, but notlimited to, water, healthcare,energy, employment, healthand agriculture
Hosted the 2nd Expo Live
Global Innovators Summit
in Dubai, held under thetheme ‘When Passion meets
Capabilities’, that brought
together UAE government
representatives, Global
Innovators, incubators, Expo
2020 Partners, and others,
to get inspired, connect,
share and learn
Awarded grants to 46
student teams from 19
universities across the UAE
under its the University
Innovation Programme.

02. The Foundations of a Sustainable Expo

01. About Expo 2020 Dubai

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Saathi (India)

Innovation can come fromanywhere, to everyone

EXPO LIVE MAP OF GLOBAL INNOVATORS AS OF SEPTEMBER 2019

#ExpoLive

This pulp is then converted into a 100%
biodegradable, compostable, natural sanitary
pad. With the use of these natural sanitary
pads compared to the continued use of
conventional pads, the project is expected
to reduce CO2 emissions by more than fourand a half tonnes and plastic consumption
by four tonnes. More than 1,000 women innine villages across India are benefiting fromthe project.

SWEDENFINLANDNORWAYRUSSIALATVIA

DENMARKIRELAND
CANADAUK

BELARUSNETHERLANDSFRANCEGERMANYSERBIASLOVENIABULGARIA

UKRAINEPORTUGAL
ITALY

USA

CYPRUS
MOROCCOJAPANLEBANON
JORDAN

AFGHANISTAN
NEPAL

EGYPT

PAKISTAN

BAHRAIN
HAITI
MEXICOGUATEMALAGUYANA

MYANMARINDIA
THAILAND

GRENADA

BENIN

GHANA

PHILLIPINESETHIOPIAUGANDANIGERIACOSTA RICAGUYANABANGLADESH

UAE
OMAN

CHAD

CAPE VERDECOLUMBIA

KSA

MALI

ST KITTS
AND NEVISREPUBLIC
OF KOREA

CHINA

Saathi provides sustainable hygiene products
for the benefit of women, the environment
and the community. The organisation has
developed an innovative technological processthat transforms natural fibre from banana
agri-waste into a highly absorbent pulp.

CAMAROONECUADORMALAYSIAKENYATANZANIAINDONESIAPAPUA NEWGUINEAPERU
ZAMBIA
ZIMBABWE
BRAZIL

AUSTRALIA
CHILE

11,000+ APPLICATIONSFROM 184 COUNTRIES
120 GLOBAL INNOVATORSFROM 65 COUNTRIES
14 SECTORS

SOUTH
AFRICA

ARGENTINANEW ZEALAND

EXAMPLES OF EXPO LIVE GLOBAL INNOVATORS
oDocs Eye Care (New Zealand)

Posadiles (Russian Federation)
Russia-based Posadiles is a uniqueeducational gaming project, where virtual
reality is combined with real life. Actions in thevirtual game will lead to tree restoration in reallife through community acts and involvement.
Its creator, 29-year-old Marianna Muntianu,
was recently awarded the Young Championsof the Earth prize as part of the UN
Environment Programme in what was aproud moment for Posadiles, Expo Live andExpo 2020 Dubai.

Muntianu’s aim is to use technologies to
educate, inspire and empower children tohave a positive impact on our planet. By
scaling the project with the help of the Expo
Live grant, Posadiles expects to significantly
increase forest reforestation. The goal is for
500,000 game downloads in Russia and an
additional 500,000 downloads globally.

oDocs Eye Care has created a retinal
imaging system that is more accessible
and affordable. The device is designed tobe smartphone compatible and can be
3D-printed, so it can be manufactured locallyaround the world. The social enterprise wasfounded by Dr Hong Sheng Chiong and Dr
Benjamin O’Keeffe.

When founder Dr Hong was a medical
student in Kenya, he met a mother who had
carried a blind child on foot for at least 20km
so it could be seen by a local family doctor.
The doctor did not have the technology
required to inspect the back of the child’seye, advising the mother to travel another200 km to a major city. The mother could notafford to do so and left the issue untreated.
This story triggered Dr Hong to found oDocs
Eye Care in a bid to change and improve thisstatus quo.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
International
ParticipantsMeeting 2019
The fourth official annual International
Participants Meeting (IPM) took place on 29-30
November 2019, bringing together delegatesfrom 192 participating countries to receive
updates on the progress of Expo 2020.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

The appointment of His Excellency Sheikh Nahayan
Mabarak Al Nahayan, Cabinet Minister and UAE
Minister of State for Tolerance, as the Commissioner
General of Expo 2020 Dubai was the first of many
updates revealed during this event.
Her Excellency Reem Al Hashimy, UAE Minister of State
for International Cooperation and Director Generalof Expo 2020 Dubai, addressed participants on Expo2020’s pledge to deliver meaningful engagement,
while delivering spectacular visitor experience throughattractions and pavilion programmes, across the
4.38 sqkm site.

Expo 2020 will present
ground-breaking
opportunities forparticipants and visitors
to contribute to thepreservation of ourplanet’s most valuable
natural resources.
Expo 2020 Dubai aims to provide a platform for people
to formulate sustainable policies and partnerships,
through which humanity might realise its full potential.
It focuses on forging new paths based on the 17 UN
SDGs, supercharging these SDGs and bringing themto life for visitors to Expo 2020. As one of the first
countries to sign up for the Agenda 2030 and alignnational priorities with it, the UAE will use Expo tocatalyse meaningful discussions and tangible solutions
to these challenges for the coming decade and beyond.

The opening plenary session addressed site progress,
with Ahmed Al Khatib, Chief Development and Delivery
Officer, taking the delegates through a virtual tour ofthe Metro Arrivals Plaza, Dubai Exhibition Centre, andAl Wasl Plaza. This was followed by the participants’delivery session, where Omar Shehadeh, Chief
International Participants Operations Officer, remarked
that 4,000 one-on-one meetings have been organised
and hosted between Expo and Participants so far, inconjunction with authorities and other stakeholders.
Tony Matthews, Operations Director, Back of House,recapped the technical meetings that took placethrough 2019. This featured detailed information on site
operations, including a logistics journey with Official
Logistics Partner UPS, and how to book a delivery sloton the Delivery Management System. He also remindedparticipants of the Waste Management Strategy,
adding that a rate card for waste disposal has now been
finalised and was live on the Expo Portal comms alongwith the Operations Guide.
Clive Stephens, Operations Director, Front of House,emphasised that it was now participants’ responsibility
to complete their pavilions, submit approval requests
and be declared operationally ready prior to the
opening of Expo 2020. They must also commit totraining staff so they would be fully prepared for event
time. Communication is key, and participants wereadvised to keep talking to Expo 2020 to address any
issues and comments.
Services to be provided to participants to encouragebusiness connections and an exciting line-up of events
taking place throughout the six months of Expo wererevealed, alongside an increasingly busy and excitingschedule for Dubai Exhibition Centre during the Expo
event. Additionally, for participants with specificbusiness requirements, a review of dedicated areas onsite, such as the Business Connect Centre and othermulti-purpose facilities, was conducted.
The need to increase global awareness throughmarketing efforts was captured. An outline of Expo2020’s marketing plans, how Expo will raise awareness,drive consideration and convert that into Expo
visitorship was presented.
So far, Expo has generated mass awareness in morethan 30 markets around the world, beginning with the01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

‘Welcome the Future’ campaign. The ‘One Year to Go’
event generated hundreds of pieces of coverage across
29 countries, amassing a reach of 3.6 billion people. The
celebrations led by international stars Mariah Careyand Hussain Al Jassmi, attracted 400 representatives
from more than 150 media organisations.

So far, Expo has
generated massawareness in more thanmarkets aroundthe world, beginningwith the ‘Welcome the
Future’ campaign

30

The ‘One Year to
Go’ event generated
hundreds of pieces ofcoverage across 29
countries, amassing areach of

3.6 billion
people.

03. The Expo Legacy

The Expo Media Centre will serve as a hub for
accredited media and is located at the heart of
the Expo 2020 site, adjacent to Al Wasl Plaza.
Participants have been asked to provide an earlyview of their planned activities and events so MediaOperations can plan the necessary broadcast andphotopgrahic coverage.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

A.

INSPIRE

EXPO’SCOMMITMENT
TO PEOPLE
Expo 2020 is committed tocreating a positive social impact
by recognising the rights andresponsibilities towards its people.

The Worker Welfare Policy is based on the following
fundamental principles where Employers must:
1. Ensure fair and free recruitment
2. Ensure that employees understand the terms andconditions of their employment
3. Treat employees equally and without discrimination

1. RESPECTING PEOPLE’S RIGHTS
Since the Bid phase, Expo 2020 Dubai has pledged tocreate a positive social impact on its stakeholders as
a part of its commitment to the BIE. To acehieve this,the Expo 2020 team has developed an integrated
framework for its outreach and stakeholder
engagement that aligns with the event’s key
subthemes, Opportunity, Mobility and Sustainability.
In line with this framework, Expo has implemented theWorker Welfare Policy and Assurance Standard, whichapplies to organisations that support the delivery ofExpo 2020 Dubai, including third party developers,
contractors and partners throughout the event’s
lifecycle and various phases.

4. Protect and preserve the dignity of employees andnot tolerate harassment or abuse of any kind
5. Respect the right of employees to retain theirpersonal documents
6. Pay employees’ wages and benefits on time andin full
7. Allow employees freedom to exercise their incountry legal rights without fear of reprisal
8. Provide safe and healthy working and living
environment
9. Provide access to grievance mechanisms andremediation
10. Ensure that bonded, indentured, forced or childlabour is not used
Employee and worker welfare is further managed
through Expo’s Code of Conduct, which emphasises
on treating coworkers with respect and in a nondiscriminatory manner. Successful adherence to Expo’s
values by all Expo 2020 employees resulted in no
incidents of discrimination in 2019.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

2. SECURITY PRACTICES

3. ANTI-CORRUPTION

Assisting in the monitoring of external security
companies and contractors onsite, who are audited
on a regular basis, all Expo 2020 security personnel
have been apprised of the Worker Welfare Policy
and the requirements under the Worker Welfare
Assurance Standards.

Expo 2020 adopts a zero tolerance approach to
any malpractice or fraudulent act, requiring its
management and employees to observe highstandards of business and personal ethics when
conducting their duties and responsibilities.

The scope of health, safety and security guidelines isalso extended to customers and visitors during the six
months of Expo, indicated as a significant subject by
key stakeholders in the 2019 materilaity assessment.
However, with 2019 primarily covering the Pre-Expophase, this report does not include reporting on
customer health, safety and security disclosures.

Each workshop welcomed
external cybersecurity
experts and included
hands-on exercises andsimulations to enrich
the knowledge ofthe attendees.
To enhance its cyber security practices by raisingawareness of the threats of cybersecurity andpromoting the cyber-literacy of its workforce, Expo
2020 kicked-off the Cyber Smart Programme in
July 2019. Its launch was announced during Expo’s
Cyber Week, a week of games and activities acrossExpo 2020’s departments that covered various
aspects of cybersecurity. The programme included
five workshops that covered an array of topics,
such as cybercrime trends, championing cyberawareness, building a cybersecurity culture, cyberdefense in the enterprise and managing cyber risks.
In collaboration with Digital14, Expo 2020’s Official
Cyber Security Provider, each workshop welcomed
external cybersecurity experts and included hands-on
exercises and simulations to enrich the knowledge ofthe attendees. Complementing the workshops, andbuilding on general awareness and communications
related to cycber security, Expo also uses posters,
games, screen savers, email communications, and otherchannels, to promote cyber security communication.

Expo requires its suppliers to abide by Expo’s Supplier
Conflict of Interest document and observe thehighest standards of business and personal ethics
in the conduct of their duties and responsibilities.
Expo’s Supplier Conflict of Interest states that it is the
responsibility of a Supplier to declare any Conflict ofInterest, perceived or actual to Expo, that may prevent
them from entering into a contract with Expo. Suppliers
have the opportunity to appeal Expo’s Conflict decision
within three days. Any decision communicated after
the appeal is final.
Expo’s Whistleblowing Policy, which is applicable toall employees (seconded and outsourced), volunteers,
consultants and other people working within Expo,encourages the reporting of any malpractice or
fradulent activities across the supply chain. Expo 2020is committed to investigating all reported violations,while maintaining the strictest confidence to protect
the rights of any party subject to investigation.

Expo 2020 is committed
to investigating allreported violations, while
maintaining the strictest
confidence to protect
the rights of any party
subject to investigation.
Whistleblowers are also discouraged from making
false or malicious allegations that may result in
disciplinary actions against a whistleblower. Violations
can be reported following a process detailed in the
Whistleblowing Policy and through various channels,
such as a direct meeting with the Director-PMO(Portfolio Management Office) or via a phone
call/email.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

4. ACCESSIBILITY
In the UAE’s National Policy for Empowering People
with Special Needs, people with special needs or
disabilities are referred to as ‘people of determination’.
The key principles of accessibility include equity,dignity, functionality and independence, which should
be applied through every stage of a development,
including concept, build, design and operations.
Inclusion and accessibility are an integral part of Expo
2020 Dubai, and are aligned with the Dubai leadership’s
vision to ensure that public buildings and city-wide
facilities are accessible for people of determination
by 2020.
To deliver a true ‘Expo for Everyone’, Expo 2020 Dubai
will deliver experiences for all, irrespective of age orphysical, sensory and/or psychological challenges. The
event will demonstrate the power in bringing together
people, with different capabilities, to harness ideas,
generate innovations and demonstrate best practices.
The same values are expected of Expo partners
as a consideration when developing content andexperiences, as well as during the construction phase.
Expo’s accessible infrastructure design meansthat all visitors will be able to physically access andexperience the event, inclusive of their physicalabilities. These were initially guided by the internationalguidelines of the American Disability Act (ADA) – themost widely used in the global accessibility realm,
following which the local standards of Dubai Universal
Design Code (DUDC) were developed that guided
later developments.
Following these guidelines, Expo 2020 has
incorporated various provisions for people ofdetermination, including hearing enhancement
systems, quiet rooms with sensory equipment, service
dog relief areas and accessible restrooms. These
provisions will also be complemented by services suchas adaptive tour offerings and an availability of (1)hidden impairment lanyards for those who wish to be
identified and (2) Expo staff that are specifically trained
to engage with people of determination. Moreover,the Expo 2020 website will also be WCAG 2.1 AA (WebContent Accessibility Guidelines) compliant, allowing
access for users with a visual or hearing impairment todownload social guides on accessbility at Expo 2020.

Aiming to leave a legacy of accessible spaces thatcan be easily utilised and creating a culture ofunderstanding and acceptance, Expo 2020 engaged
more than 400 staff members during its Accessibility
and Inclusion week in September 2019. In addition to
an information stall that was set up, different speakers
covered a range of disability-related topics on eachday of the week. They included Steven Mifsud, Directorof award-winning UK-based access consultancy firm
Direct Access, and Falah Al Ali, a photographer atExpo 2020. Both shared their experiences of being
deaf, among other life experiences. Further, Salem
Bawazir, who leads the Inclusion Programme within
Expo 2020’s Human Resources Department and is awheelchair user with cerebral palsy, talked about his
experiences that led to the concept of the PODium app– currently in development for people of determination
by SAP, Official Innovative Enterprise Software Partner
for Expo 2020.

To deliver a true ‘Expo
for Everyone’, Expo
2020 Dubai will deliver
experiences for all,irrespective of age orphysical, sensory and/or
psychological challenges.
Expo 2020 has reached out to various people ofdetermination communities to raise awareness ofExpo through events such as ‘AccessAbilities Expo’,
held at the Dubai World Trade Centre in collaboration
with the UAE’s Community Development Authority.
It was observed during such events that the majorityof people of determination were aware of Expo 2020
and were looking forward to visiting. Another key
Expo 2020 contribution to accessibility and inclusion
initiatives includes its participation in the 2019 Emirates
NBD Unity Run at Silicon Oasis, where Expo staff
and volunteers participated to show their support.
By continuing to participate in various awarenessprogrammes, Expo 2020 aims to actively engage
with this community to ensure an inclusive Expo 2020
experience for all – ‘An Expo for Everyone’.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

5. LOCAL COMMUNITY ENGAGEMENT
A number of fun and engaging initiatives have enabled people from across the country, of all ages, nationalities andbackgrounds, to show their support and excitement, and become part of the Expo story as we prepare to bring theworld together. Expo’s commitment to Sustainability was reflected throughout.

EXPO ICE CREAM VAN

RAMADAN INITIATIVEIn May 2019, Expo staff,
partners and volunteers
hand-delivered more than
25,000 Ramadan gift boxes
to homes in all seven emirates,
enabling people to personallyconnect with the Expo. Visiting
homes and communities
across the country was also
an opportunity to bring theEmirati spirit of hospitality andgenerosity to life, values which
are particularly significant
during the Holy Month of
Ramadan. Distributed items
included reusable bags andreusable coffee mugs.

In November and December
2019, two colourful Expobranded ice cream vanstravelled across the UAE anddistributed 60,000 softserved ice cream cones, free ofcharge. The van visited morethan 145 residential areas andupwards of 45 universities andgovernment offices, as wellas community events, media
outlets and public spaces acrossthe UAE, sharing fun facts about
previous World Expo inventions– including the ice cream cone –inspiring people to think about
what they may see at Expo
2020. To reduce packaging,staff encouraged the use ofcones to serve the ice cream
and also offered recyclable ice
cream cups and napkins.

THE WORLD’S GREATESTSHOW IN THE MAKINGTOUR‘The World’s Greatest Showin the Making Tour’ was an
exciting opportunity for people
in the UAE to get a sneak peekat the Expo site and enjoy asmall taste of the Expo visitor
experience. The engaging andinformative guided bus tours
began in the summer of 2019and returned again in December
2019, welcoming over 10,000
people in total from more than
120 nationalities.
The tours were aligned with
Expo’s sustainability-focused
20 Point Action Plan andincluded the distributuonof reusable water bottles,
and particular care andattention given to Peopleof Determination and thosewith additional accessbility
requirements.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

B.

04. Expo 2020 and the SDGs

NATIONALITYPEOPLE OF
EXPO 2020

NUMBER
OF NEWEMPLOYEESPERCENTAGE

GENDERNUMBER
OF NEWEMPLOYEESPERCENTAGE

UAE national

155

24

Women

335

51.9

Non-UAEnational

491

76

Men

311

48.1

TOTAL

646

100

TOTAL

646

100

We celebrate the achievements andcontributions of our people at Expo
2020 as one of our biggest sourcesof inspiration for the megaevent.

EMPLOYEETURNOVERPERCENTAGE

Under 30

32

32.3

30-49

55

50 and above
TOTAL

NATIONALITYEMPLOYEETURNOVERPERCENTAGE

UAE national

34

34.3

Non-UAEnational

65

65.7

55.6

12

12.1

TOTAL

99

100

99

100

Table 14. Total employee turnover by region in 2019

Table 13. Total employee turnover by age group in 2019

1. EMPLOYEE DIVERSITY

In 2019, as a part of its push for diversity, Expo 2020
welcomed a total of 646 new employees fromdifferent age groups, genders and geographicallocations – respresenting an increase of 397 employees
compared to 249 new hires in 2018. However, 2019saw 99 employees leave the organisation, themajority of whom were women (61.6%) and non-UAE
nationals (65.7%).

Table 12. Total number of employees hired by gender in 2019

Table 11. Total number of employees hired by region in 2019

AGE
DISTRIBUTION(YEARS)

Expo 2020 largely depends on the talent, skills anddedication of its workforce, which is made up of highly
qualified personnel who represent more than 40
geographical regions and include more than 30,000
dedicated, passionate volunteers. All Expo 2020
employees are inducted into the organisation throughan Employee Integration Programme on the Expo
2020 Al Wasl intranet, an efficient employee platform
for connecting, collaborating and communicating. This
portal also offers easy access to internal and externalnews, alongside a centralised events and training
calendar with information on Expo programmes,
training events and wellness initiatives.

05. GRI Content Index and Topic Boundaries

To address these departures, Expo has focused onincreasing the diversity of its workforce. While themajority of employees recruited in 2018 were men,
approximately 52% of new hires in 2019 were women,
showcasing Expo 2020’s focus on being an equalopportunity employer. Furthermore, 155 (24%) of all
new hires in 2019 were UAE nationals, highlighting Expo2020’s ongoing commitment to emiratisation.

AGE
DISTRIBUTION(YEARS)NUMBER
OF NEWEMPLOYEESPERCENTAGE

Under 30

171

26.5

30-49

428

66.3

47

7.3

646

100

50 and above
TOTAL

Table 10. Total number of employees hired by age group in 2019

In 2019, as a part of its push for diversity, Expo 2020 welcomed a
total of 646 new employees from different age groups, genders
and geographical locations.

02. The Foundations of a Sustainable Expo

01. About Expo 2020 Dubai

03. The Expo Legacy

GENDEREMPLOYEE TURNOVERPERCENTAGE

Women

61

61.6

Men

38

38.4

TOTAL

99

100

Table 15. Total employee turnover by gender in 2019REGIONCONTRACTTYPE

AFRICAASIAEUROPEMIDDLEEASTNORTHAMERICASOUTH
AMERICAOCEANIATOTAL

Permanent

21

125

162

193

52

18

49

620

Temporary

0

4

5

7

0

0

0

16

Secondment

0

0

1

9

0

0

0

10

Intern

0

7

3

64

4

1

0

79

TOTAL

21

136

171

273

56

19

49

725

Table 16. Total number of employees, by employment contract and region, in 2019

CONTRACT TYPE

MEN

WOMEN

Permanent

299

321

Secondment

55Temporary

8

8

312

334

TOTAL
Table 17. Total number of employees, by gender and contract type, in 201904. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

An important component to diversity
at Expo 2020 is promoting genderequality. All employees of the same
grade receive a competitive wage
based solely on the local employment
market. Moreover, approximately
equal numbers of male and female
employees have been allocated to
Expo’s governance bodies, ensuring
each gender has equal representation ingovernance matters.
Diversity also includes efforts toachieve an even distribution of
employees by age group. In order tocreate a balanced distribution of age
groups across the Expo workforce,
26.5% of new hires in 2019 were under
30 years old. In the same year, 66.3% of
all hires ranged from 30 to 50 years old,a decrease on 2018 when 71% of newhires were in this age group.
AGE DISTRIBUTION(YEARS)

02. The Foundations of a Sustainable Expo

Diversity also includes
efforts to achieve aneven distribution of
employees by age group.
In order to create abalanced distribution ofage groups across the
Expo workforce,

26.5%

of new hires in 2019 were
under 30 years old.

PERCENTAGE

Under 3021.1

30 to 4970.1

50 and above

8.8

TOTAL

100

Table 18. Percentage of individuals within Expo’s
governance bodies by age group

GENDERPERCENTAGE

Women

49.6

Men

50.4

Total

100

TOTAL

100

Table 19. Percentage of individuals within Expo’s
governance bodies by gender

Initiatives aimed at promoting
employee diversity are further
supported by several initiatives
that seek to celebrate a diverse anddedicated workforce. Notably in
2019, Expo organised a Volunteers
Celebration and contined to pursue its
Emiratisation programme, aimed at
fostering greater inclusivity.

66.3%

of all hires ranged
from 30 to 50
years old, a
decrease on
2018 when
71% of newhires werein thisage group.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Emiratisation
Programme
The first World Expo to be held in the Middle East,
Africa and South Asia, Expo 2020 represents a
defining moment in the history of the UAE.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

It is an opportunity for Emirati nationals to gain
valuable experience in organising and delivering a
global event, working alongside the world’s foremost
professionals and receiving crucial training across a
broad range of professional disciplines.

Both programmes are endorsed by the Dubai
Government Human Resources Department and will beconsidered part of an employee’s period of service andwill be counted in their pension and retirement benefit
periods.

In line with the UAE National Agenda 2021, Expo 2020’s
broad Emiratisation strategy is open to nationalsof all ages, with a focus on youth. It is designed toensure UAE citizens play a central role in delivering
an exceptional World Expo, securing Expo’s legacy
by establishing a world-class pool of national talent
for future generations. In 2019, 16.86 per cent of theleadership group, defined as Senior Manager andabove, consisted of UAE nationals.

3. The Expo Generation Programme

Expo’s Emiratisation strategy is backed-up by fiveprogrammes that encourage the participation of UAE
citizens in the World Expo.
1. Expo Event Makers ProgrammeExpo 2020 Dubai has allocated 330 opportunities for
Emirati university students who are yet to graduate
in 2020 to fill vital guest-facing roles as ‘Event
Makers’ – Emirati youth that will work across the Expo
2020 team and be responsible for ensuring Expo
visitors have an exceptional experience. This will be aunique opportunity for these graduates to kickstart
their career. Those selected for the Event Makers
Programme will receive fast-tracked training, full pay,skills and invaluable experience, also helping them
become highly sought after employees in the future.
2. Government Mobilisation
Government participation plays a vital role in ensuring
the success of Expo 2020, offering the event a rangeof benefits that include more local and national
expertise. The event’s Secondment and Assignment
Programmes aim to attract 400 UAE government andinstitutional staff, encouraging a pool of national talentthat will help deliver an event that is representativeof the UAE and builds upon the nation’s legacy. These
programmes seek to deploy and nurture local talentand secure a better equipped workforce, post-Expo, asa part of the Expo 2020’s legacy.
The pre-event Secondment Programme offers
roles lasting 12-14 months, while the Assignment
Programme will employ government and institutional
staff during Expo 2020.

Formerly known as the ‘Expo 2020 Academy’, theExpo Generation Programme is tasked with recruiting,training and mobilising more than 300 Englishspeaking Emirati high school graduates, diploma or
bachelor degree holders aged between 18 and 35.
Selected applicants undergo a comprehensive sixweek training programme where they are introduced
to Expo 2020’s content, divisions, people and guest
groups, before being assigned to operational andmanagement roles. Roughly 70% of training under
the Expo Generation Programme involves on-the-job
learning, with the remainder focused on mentoring andstructured coaching.
Since its launch in June 2019, the scheme has received
more than 2,000 applications. The first 10 candidates
formed a pilot class that begun in November 2019,
before the programme welcomed a total of 350
recruits in different batches by 2020.
4. Expo 2020 Internship Programme
Expo’s Internship Programme aims to train 300 UAE
nationals, offering an opportunity for young Emiratis
to work with some of the world’s most talented
professionals and gain exposure to the working world.
Open to both Emirati undergraduates and recent
graduates, irrespective of their experience levels,
the scheme enables interns to apply their academic
learning into practice and develop core competencies
for future employment. Successful candidates
could be placed in a position most suited to their
particular field of study. Recent graduates can enjoy
internships lasting up to three months at Expo 2020,
while undergraduate placements are based on therequirements of students’ universities.
5. Expo Inclusion Programme
The Expo Inclusions Programme has been crafted
specifically for people of determination. It provides
access to development opportunities in exploratory
roles across different functions at Expo 2020 Dubai.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Expo Volunteers
Celebration 201930,000 volunteers will have a unique
opportunity to play a crucial role in Expo
2020, giving back to the nation by helping towelcome the world to the UAE and ensuring
Expo 2020 is a success.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

The second Expo 2020 Volunteers Celebration washeld in April 2019 to thank all volunteers for supporting
Expo in its journey to host an exceptional World Expo.
Roughly 3,000 volunteers were celebrated in the
Zabeel Park Amphitheatre, where they met with someof the Expo team members, took part in numerous
activities and challenges, enjoyed live performancesand different cuisines, and received giveaways. They
were also introduced to the Programme’s first official
supporter, Dubai Police.
In September 2019, the Expo 2020 Volunteers
Programme announced Etisalat as their Official
Premier Partner during their first nation-wide
campaign. With more than thirty different volunteering
roles expected to cater to sixteen million volunteering
hours spread across the six-month Expo duration,
Etisalat’s campaign will help raise awarenessencouraging its regional customers to register as
volunteers.
“We are delighted and indeed honoured to extend
our partner relationship with Expo 2020 Dubai
in encouraging 30,000 ‘faces’ to be part of thisprestigious programme, giving them an opportunity
to participate in the largest global event ever heldin the Arab world. This is also in line with our branddirection, ‘Together Matters’, which embodies thepower of technology in connecting and enrichingpeople’s lives, reflecting the UAE’s Leadership’s
principles of promoting co-existence, voluntary workand generosity.” - Dr Ahmed Bin Ali, Group Senior Vice
President, Corporate Communication, Etisalat.
The Expo 2020 Volunteers Programme also signed
a Memorandum of Understanding with the UAE
National Service and Reserve Service Authority,
aimed at recruiting a large number of volunteers toparticipate during Expo 2020. A range of training
courses will be provided to all volunteers , ensuring
they are well-prepared to take on their assigned roles
and responsbilities.

Acheivements accomplished by Expo 2020’s
volunteering workforce in 2019:

Approximately
100,000 volunteering
applications received
Visited more than 22
government entities
across the UAE to
conduct interviews
using its Portable
Recruitment Stand
Gained a fan base of
more than 52,000
followers and subscribers
across all Expo 2020
Volunteers social
media platforms

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Engaged in a total of
281 volunteering
events in 2019Engaged a total of
6,719 Volunteer
within events in 2019
Almost 20,000
volunteering hours
committed

03. The Expo Legacy

Demographics of Expo 2020 volunteers
GENDER

04. Expo 2020 and the SDGs

AGE

NATIONALITY

5%46-55 yrs

54% 46%
FemaleMale

05. GRI Content Index and Topic Boundaries

1%

56+ yrs

17%

36-45 yrs

43%

18-25 yrs

34%

26-35 yrs

53%
Other

47%

United ArabEmirates

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

C.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

2. PARENTAL LEAVE

LIFE AT EXPO 2020
In attracting and retaining the bestof talents, Expo 2020 Dubai aspires
to provide a memorable experience
working towards the event.
1. EMPLOYEE BENEFITS
Expo 2020 values all of its employees and provides
them with comprehensive benefits, including leave
entitlement, medical benefits, educational assistanceand annual flight tickets for those expatriat employees
working from overseas. Additionally, employees
receive other benefits such as:

BENEFIT TYPEDESCRIPTION

Leave
entitlements

In addition to the basic annual
leaves (sick, annual, parental andcompassionate leave), Expo 2020
employees can take leave for theannual Islamic Hajj pilgrimage as well as
exceptionally long leave to accompany
relatives for medical treatment.

Food and beverage choices
on campus

Access to an on-campus gym

End-of-service gratuity
and bonus

Group life insurance policy

In 2019, parental leave benefit was taken by 22 female
and 17 male employees. At the end of 2019, theretention rate for male and female employees taking
parental leave stood at 100% and 88.24% respectively.

PARENTAL LEAVEGENDERMALE

FEMALE

Total number of employees who
took parental leave

17

22

16

17

Medical benefits

All employees and their dependents
receive A-class international medical
Coverage. This includes medical, dental,
optical and maternity cover.

Total number of employees that
returned to work after parental
leave ended

Educational
assistanceExpo 2020 provides employees witheducational assistance for their eligible
children studying in UAE schools.

100%

88.24%

Annual leaveticketAll employees and their dependent
families receive an annual return ticket
home from Dubai. Employees can alsochoose to receive a cash allowanceinstead.

Total number of employees that(1) returned to work after parental
leave ended and (2) remained
employed at Expo 12 months after
their return
Return to work and retention
rates of employees that tookparental leave

100%

88.24%

Parental andcompassionate leave
Role-Specific Training priorto Expo through the Online
Training Platform

In addition to promoting gender equality through its
recruitment policy, Expo 2020 facilitates the retentionof qualified employees through well-sponsoredparental leave entitlements for all permanent
employees. Female employees employed in apermanent position at Expo 2020 are entitled to a paid
maternity leave for a period of ninety days startingfrom the date of delivery. New mothers are also
entitled to two-hour breastfeeding breaks each day aspart of their paid working hours after the expiry of theirmaternity leave, until the child reaches one-year-old.
On the other hand, male employees who have a newborn baby are granted three working days’ paternity
leave with full pay, to be taken during the first 30 daysof the baby’s birth.

Table 20. Expo 2020 Employee Benefits

Expo has established clear guidelines as part of its
integrated framework. This includes establishing aminimum notice period regarding the implementationof any operational changes and a minimum notice
period provided to Expo employees, and theirrepresentatives, before the implementation ofsignificant operational changes that could substantiallyaffect them.

Table 21. Parental leave for all permanent Expo employees in 2019

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

3. TRAINING AND DEVELOPMENTAll Expo employees have access to an online
performance management and development system.
This platform allows employees and line managers
to set out clear objectives and create a baselineso employees can measure their success against
identified objectives. Feedback from employees

COURSE NAME

03. The Expo Legacy

and line managers are shared to uncover areas ofdevelopment, strength and achievement. These regularperformance and career development reviews aredelivered to all Expo employees.
Expo also provides an array of training opportunities
for its employees. Examples of training provided at
Expo are listed below.

COURSE DESCRIPTION

NO. OF ATTENDEES

BUSINESS AS USUAL TRAINING:
Fire Safety

This course is designed to provide attendees with simple safety tips that will
help prevent fires at home and in the workplace. It also educates them on theproper fire extinguisher use.

13

First Aid

This course will help attendees recognise emergencies and identify hazardous
conditions in their environment. It also aims at helping employees make quick
and appropriate decisions to save lives.

21

Presentation Skills

This course is designed to help participants design well-structured PowerPoint
presentations that deliver impactful messages. It also help participants learn
how they can create powerful content to engage audiences.

11

Excel Training

This course is designed to help participants gain the knowledge and skills
required to use Excel as a tool to professionally manage and present data.

10

Project
Management

This course is delivered to equip learners with the right tools and techniques tohelp them enhance their project management skills.

11

Sign Language

This session is designed to help staff communicate confidently with hearingimpaired Expo 2020 employees.

38

People ofDetermination

This session is held to raise awareness of the UAE National Policy to Empower
People of Determination and teach successful interactive techniques that canbe used inside and out of the workplace.

164

LEADERSHIP PROGRAMMES:
Mission Leader

The Accelerated Learning Programme (ALP) is designed to efficiently develop
the potential, skills and knowledge of Expo employees through a series ofworkshops that individually focus on a specific set of leadership skills andbehaviours.

148

SESSIONS ORGANISED TO SUPPORT EVENT TIME TRAINING:IDS Masterclass
Session Planning

Two-hour mini masterclass provides participants with the fundamental
instructional design skills to create session plans for Role Specific Training(RST).

25

Engaging
PowerPoint
Presentations

Mini masterclass provides participants with the skills to create engaging
PowerPoint presentations for Role Specific Training (RST).

25

Creating Role
Specific Trianing
e-bookOne-hour ‘How To’ session provides participants with the guidance to collectand create suitable content for an RST E-book.

18

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

4. EMPLOYEE MENTAL HEALTH
AND WELLBEING

The wellness strategy is based on seven pillars – theseven petals of wellness (Figure 15). It focuses on:

The happiness and wellbeing of every employee
drives the ‘Yalla Expo!’ strategy. A dedicated function
within the Human Resources Department, its mandate
is to create and sustain a healthy and positive work
environment. The objective is to empower the teamto make lifelong commitments to various aspects
of wellness to ensure a cohesive and proactive
environment in preparation for hosting an exceptional
World Expo. The strategy aims to create a sense ofcommunity by encouraging positive connections with
self, colleagues, family, friends and charities throughteam building events and workshops, charity andfamily events – ensuring an evolution from Team to'Tribe'.

– Tackling stress by providing Expo employees withthe adequate tools and techniques to manage
their stress and emotions. These include health andfitness tips, wellness events, awareness sessions,on-site health assessment, regular meditation andyoga sessions.

Programme goals include:

Educating and empowering
employees in six areas of wellbeing: nutritional, physical,
emotional, social, environmental
and intellectual
Providing opportunities for
employees to engage in‘intentional activities’ that
increase happinessHelping transform Expo into a‘Tribe’ by fostering a positiveand collaborative culture
through team building andsocial activities

The strategy aims
to create a senseof community byencouraging positive
connections with self,colleagues, family, friends
and charities– Increasing awareness of Expo employees’
environmental impact by conducting initiatives
related to recycling, composting and sustainability.
– Increasing awareness of the benefits of healthyeating by encouraging Expo employees to choose
healthy snack options and offering nutritional mealplans, options at a discounted rate.
– Promoting a healthy work environment by providing
ergonomic seating for all employees, as well as
an on-site gym and employee sponsorships toparticipate in sports such as basketball, football, golf,
cycling, driving and netball. This is complemented
with annual fitness events such as the Expo
Games – a two-day event with physical andintellectual challenges.
– Promoting a culture of open communication,
respect, transparency and positive relationships
by incentivising employees to give back to thecommunity through volunteerism and donations. This
includes activities such as the Jebel Ali Sanctuary
cleanup, Eid shopping for underprivileged children
through Expo 2020 Official Banking Partner Emirates
NBD and packing school kits for Syrian refugees in
Jordan through Dubai Cares.

Figure 15: The seven petals of wellness

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Case Study:
Employee
Wellbeing
Employee wellbeing and engagement are top
priorities for Expo’s leadership.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries“Social wellbeing is one of the mostimportant aspects of our lives and overall
wellbeing. It is important to make sure
our colleagues have a sense of belonging,connect with each other, and feel included
and supported. This helps them build healthy
relationships, creates a network of support,
increases productivity and makes the officea more positive and enjoyable space.”
Alya Al Shamsi,
Assistant Manager, Wellness and Engagement.

Expo 2020 strongly believes its employees are its
most valuable assets, with their mental and physicalwellbeing essential to performance. Due to the paceand size of the project, it is important to ensure teams
are engaged, motivated and dedicated at every step of
the way so they can deliver an exceptional World Expo,
together. In October 2019, Expo’s One-Year-To-Go
campaign (pre-postponement) accelerated the pace of
operations, as teams continued to work hard to ensure
Expo’s doors open on time. Consequently, there has
been an increased focus on mental health and social
wellbeing initiatives in 2019.

New initiatives launched in 2019 include:
Innovation Garden:
To ensure employees can step away from Expo’s fast
paced office environment and access fresh air in an
open, calm and quiet space, the Innovation Garden was
created. Occasionally, food trucks were brought into
the garden, providing a relaxed, casual and laidback
dining experience for employees.

Flu Shots:
It can be difficult for employees to take time out of
their day to get their flu shots before the flu season.
The Wellness and Engagement team invited amobile clinic onto site to give flu shots, reaching 100
employee beneficiaries.
Expo Winterville:
A day-long winter festival was organised tocelebrate the end of the year and the hard workand achievements of all Expo employees. It gave
employees an opportunity to take a break from workand enjoy various activities, together. The event
included a snow park, an acrobatic parade, a ‘build asnowman competition’, a ‘decorate a gingerbread man’icing stand and carnival games, alongside delicious
food. More than 1,000 employees attended the event,with 750 participating in the raffle draw. The event
provided an opportunity for teams to spend time
together in a fun environment.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Ongoing Initiatives:

UAE National Day:

Expo Games:

International Days:

The UAE National Day is observed at the Expo
offices to celebrate the UAE national spirit among
all employees. It gives a sense of achievement andbelonging to Expo 2020 as a national project. Activities
at the office in 2019 included traditional Emirati foodand dance, falconry, henna art, a photo booth and a live
presentation on the UAE’s history and culture.

The Expo Games is an annual Expo event where
employees are asked to team up to participate in both
physical and intellectual challenges. The fourth editionof the games took place over two days in 2019, with 10
registered teams taking part (roughly 20 members perteam) and even more spectators.

It is important for a diverse work culture, such as Expo2020’s, to celebrate occasions like Mother’s Day andInternational Happiness Day – great gestures thatshow employees they are being cared for and theirefforts are well appreciated. It also reminds employees
to enjoy the unique journey they are on with each other,as a team.
– International Day of Happiness: An ice-cream cart
toured the Expo 2020 office, handing out free ice
cream to all employees– Mother’s Day: All mothers at Expo were invited tosign up for a 20-minute neck massage– Father’s Day: All fathers at Expo were given acomplimentary coffee– International Day of Friendship: This event began
in 2017 to bring employees closer together and get
to know each other on a more personal level. In
2019, 500 employees attended a one-day carnivalthemed event onsite, featuring games, food and araffle draw, and giving employees a chance to enjoy
themselves and take time off from work.
Dubai Fitness Challenge:
An annual Dubai-wide fitness activation initiated by
His Highness Sheikh Hamdan Bin Mohammed Bin
Rashid Al Maktoum, Crown Prince of Dubai. During thismonth-long event, Dubai residents are encouraged
to exercise for at least 30 minutes every day. Aimedat transforming the city into the most active in theworld, the initiative involves various exciting activities
in public spaces across Dubai. The Expo team’s 2019
participation, for the third consecutive year, was
not only an opportunity for us to promote healthy
behaviour across our organisation, but to also join
Dubai in creating an inspiring and active workforce.
Fitness classes were scheduled daily on the Exposite (during working days) by professional trainers.
Weekly endurance challenges were organised and thewinners rewarded.

Employee Assistance Programme:

Expo 2020 strongly
believes its employees
are its most valuableassets, with their mental
and physical wellbeing
essential to performance.
Arabic Classes:
Arabic classes have proven to be one of the mostpopular and longest running wellness and engagement
initiatives at Expo. Eight batches have alreadycompleted the course, which consists of 20 sessions
that teach basic conversational Arabic. These free,
optional sessions help employees develop their basic
Arabic language skills while they live and work in an
Arab nation.
Social Clubs:
More social clubs were launched at the Expo offices
in 2019, including book, gaming, music, badminton,rock-climbing, karting and chess clubs. Many new
friendships were formed through these social groups,
giving employees a sense of belonging.
Financial Workshop:
Expo 2020’s two-day annual financial workshop helps
employees manage their finances effectively andachieve financial freedom.
Ramadan Volunteer Work:
Employees were given an opportunity to volunteer
with our partners at Emirates NBD. Volunteers could
either help to distribute Iftar meals or take orphaned
children Eid shopping.

Through our medical insurance provider, we continue
to provide and promote a confidential helpline for
employees and their eligible dependents. The helplineis designed to help employees who are struggling withstress, anxiety, depression, loneliness, relationships,
parenting, and more. It also offers access to a wide
range of mental health and wellbeing benefits, suchas professional counselling, expatriate support, criticalincident support, work-life balance support, workplace
training and manager support.
Catering Options:
Expo’s wellness and engagement team sought toincrease the number of caterers on-site in 2019 toensure a larger variety of food options for employees.
In addition to our existing supplier, the team added
two new permanent coffee shops and three new
food vendors, one of which has a mobile cart which
travels around the office with healthy meals anddrinks. The team also invited temporary SME foodvendors to set up pop-ups, on-site, in two-week longrotation schedule. This provided a unique marketing
opportunity for SME caterers and presented a chancefor our employees to try out various food options.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable ExpoD.

HEALTH AND
SAFETY

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

A high-level document that includes Expo 2020’s HSQE
and Worker Welfare (WW) commitments was publishedin April 2019, outlining Expo's ‘Better Together’vision to drive continual improvements and deliver a
lasting legacy.

EXPO 2020 BETTER TOGETHER HSQESTRATEGY’S SIX STRATEGIC PILLARSLEADERSHIP:
Organisations must ensure
leaders demonstrate HSQE andWW leadership to develop a
positive culture.

COMMUNICATION:

Expo 2020 Dubai has developedand implemented an integrated
strategy and policy for
Health, Safety, Quality andEnvironment (HSQE).

Effective communication is an
essential element of successful HSQE
and WW management. Organisations
must communicate information
to workers on HSQE and WW
risks and the measures in place tomanage risks.

COMPETENCY:
The HSQE policy is applicable to all employees,
partners and organisations involved in the delivery ofExpo 2020. Expo 2020’s HSQE Strategy is based on
three core values – Care, Respect and Pride – linked tothe three disciplines of Health and Safety (inclusive ofWorker Welfare), Environment and Quality.

Organisations must ensure workers
are competent in HSQE and WW on
the basis of appropriate training andexperience, appointing competent
HSQE and WW resources.

ENGAGEMENT:
Organisations must effectively
engage with their supply chains toensure HSQE and WW is an integral
consideration during procurement
and outsourcing activities.

REWARD AND
RECOGNITION:
Organisations must look at ways ofrecognising and rewarding excellencein HSQE and WW performance.

CONTINUALIMPROVEMENT:
Organisations must measure andmonitor HSQE and WW performance,
and implement action plans toaddress areas for improvement.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

1. LEADERSHIP
Building on the HSQE and Worker Welfarecommitments made in line with Expo’s Better
Together strategy, 29 safety leadershiptours and 31 project leadership tours wereconducted in 2019 across the Expo site.
Contributing to the Leadership pillar of
the Better Together strategy, the topic ofmental health gained increased significancefor Expo 2020 in 2019. In line with its threecore values – Care, Respect and Pride – andwellness strategy, Expo has introduced
further campaigns on mental health. These
include the ‘Care to talk?’ and ‘Mental healthpromises’ campaigns, alonside the ‘Thriving
or surviving?’ stress awareness drive.
Communication drives are founded on Expo's
mental health strategy, which provides
background on why the management of
mental health is important and practicalmeasures put in place to develop a positive
mental health culture.

ASPECT

FOCUS AREA

LEADERSHIP– Delivering training to senior leaders
to set the right tone on mental healthacross Expo 2020.
– Encouraging senior leaders to sharepersonal stories that help to create
an environment where people feel
confident talking about mental healthconcerns.

COMMUNICATION– Providing guidance and information
to support effective conversations on
mental health.
– Establishing a central repository of
resources on mental health that isaccessible to everyone.
– Using existing technology and systems
to communicate information on
mental health.

COMPETENCY– Embedding mental health first aiders
across the organisation who havecompleted accredited training.
– Delivering training for managers andsupervisors to raise awareness ofmental health.

The strategy is based on four objectives:– Raise awareness and understanding of
mental health

03. The Expo Legacy

ENGAGEMENT– Promote positive behaviours to prevent
mental ill health– Establishing a steering group to drive
the implementation of our mental
health strategy.
– Working with operational departments
to ensure impacts on mental health are
addressed during decision-making.

– Develop confidence and capability to havediscussions about mental health– Holding open engagement forums to– Provide resources, tools and techniques toeffect positive mental healthencourage information sharing andlessons learned on mental health.

The strategy seeks to support positive
health and wellbeing, increase productivity,
develop positive work relationships, reduce
work-related incidents and ultimately deliver
an exceptional World Expo. A key aspect of
the strategy attempts to remove the stigma
associated with mental illness and spark
positive conversations around mental health.
Fifteen focus areas have been set up to alignwith the following objectives:

REWARD AND
RECOGNITION– Recognising organisations andindividuals who demonstrate practices
and behaviours that align with Expo’s
mental health strategy.
– Promoting positive reinforcement toimprove motivation and mental health.

CONTINUALIMPROVEMENT– Ensuring mental health illness isreported and investigated in the same
way as any other health and safetyincident.
– Working with health providers andexternal specialists to continually
improve mental health support that canbe offered.
– Conducting periodic reviews of theimplementation of Expo’s mental healthstrategy and objectives.

Figure 16. Expo 2020’s mental health focus areas

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

2. COMMUNICATIONRISK ASSESSMENT, HAZARD
IDENTIFICATION AND MITIGATION
For all hazardous activities, Expo requires
permit-to-work systems are implemented.
The event also has a risk control process inplace, which is reviewed and approved bySupervision Consultants. Key personnel fromthese consultants are assessed against amatrix of required qualifications and relevant
experience, before being interviewed by the
consultant's representative and obtaining
final approval. Risk assessments arereviewed on a periodic basis – and after anincident – to ensure risk-mitigation measures
are suitable and sufficient for the remaining
task to be carried out safely.
Expo 2020 implements an Observe, Engage,
Improve (OEI) process, aimed at creating anenvironment of awareness and openness
where people have the confidence tochallenge unsafe acts and conditions todevelop a culture of care in the Expo 2020
programme. Expo projects are required
to use the employer’s online system tohighlight, close and verify observations.
Observations are raised by the observer,
actioned by the responsible organisation(usually the Contractor) and verified by theSupervision Consultant. All are recorded on
the online system.
As a part of the daily pre-task briefing, allworkers are reminded of their right to walkaway from any unsafe condition during
any task. Expo 2020 has implemented a
confidential hotline and a "Worker Connect"
mobile application, where workers canreport health and safety concerns without
fear of reprisal. This is closely monitoredby the Assurance team to ensure thatno inappropriate action is taken against
personnel who report unsafe conditions.

01. About Expo 2020 Dubai

Open and transparent
reporting of all site
incidents, including nearmisses, is a prerequisite
across all Expo 2020
projects. Contractors
are obliged to report all
events and near-misses
to the Supervision
Consultant as soon as
is practicable and by
the quickest means
available. Serious events
must be reported within
one hour of occurrence
and regular updates are
required throughout any
incident until outcomesare known. For serious
incidents, an initial reportand action plan must be
provided within 24 hoursof the occurrence, with afull report and corrective
action plan provided
within five days.

02. The Foundations of a Sustainable Expo

For any serious incident,
a safety alert and/or
lessons learned aredeveloped and sharedfor programme-wide
distribution and learning.

The following significant
hazards were given
attention:

All tasks carried out at
Expo 2020 are subject
to a risk assessment.
Expo has identified
several significant healthand safety hazards
that are applicableto the construction
phase of Expo 2020,
supported by key
frontline behaviours(Promises) applicable toeach hazard.

– Lifting

Although this campaign
focused only on
significant hazards, it isnoted that all hazards
have been appropriately
identified, assessed
and managed.

– Work at Height– Mobile Plant andEquipment– Breaking Ground andExcavations– Driving– Hot Works– Energised Systems– Confined Spaces– Temporary Works– Working in the Heat
These Promises were
published on the Worker
Connect app in October
2019, and acrossvarious languages,
to raise awarenessamong workers.

03. The Expo Legacy

These significant
hazards wereidentified through acollaborative approach
involving health andsafety professionals
that represented
stakeholders
from across the
Expo programmes.
Several workshops were
held to (1) identify the
top 10 hazards acrossthe Expo site and (2)determine criticalbehaviours associatedwith each hazard which,if followed, would
prevent a serious injury.
Of these hazards, workat height and lifting
operations have caused
or contributed to themost high-consequence
injuries during thereporting period.

04. Expo 2020 and the SDGs

To reduce and mitigate
these hazards andminimise risks, a full
review of method
statements and risk
assessments is carriedout after any incident.
This is an ongoingprocess across the
Expo programme toensure any residual
risk is reduced to as
low as reasonably
practicable before
work re-commences.
Expo 2020 requires arange of measures to be
implemented to mitigate
health and safety risks
associated with its
activities, including:Fitness to Work:
Contractors are required
to carry out basic
health checks of theirpersonnel (in addition to
those required for visa
purposes) at least oncea year.

05. GRI Content Index and Topic Boundaries

Safety Critical Roles:
Where ill health of
an individual may
compromise theirability to undertakea critical safety task,
additional checks
must be undertaken
to manage this risk.
Personnel undertaking
safety critical tasks
include plant operators,
crane operators,
mobile machine drivers,
drivers, scaffolders,slingers/signallers,traffic marshals, steel
erectors, confined
space workers or thoseworking at height.
Additional checks mustbe identified throughrisk assessments or withappropriate guidance.
Medical Surveillance:
Occupational healthmonitoring of operatives
exposed to high risk
operations, such as
noise, manual handlingand hand arm vibration,
should be performed.

Well-being: Eachcontractor must havean ongoing programmeof health awareness to
educate their workforce.
Hygiene: Arrangements
are required to educate
and ensure workers
adopt good hygiene
practices, such as
personal hygiene
standards, protection
against dermatitis anduse of PPE.
Contractors are
required to ensure
appropriate health risks
are identified throughrisk assessments andcontrols are identified
and implemented tomitigate these risks.

OTHER HSE
COMMUNICATION
Lessons learnt fromincidents, positive stories
and HSE achievements
have been effectively
communciated in theform of ‘Knowledge
Shares’ and ‘Topic of
the Month’ posters. In
2019, 16 Knowledge
Share and 12 Topicof the Month posters
were distrubuted
programme-wide,
covering topics such as
fire during hot works,
pedestrian walkways,
cable damage, tower
crane-brake failure,
gas line strike and truck
fires. Animated videos
were also launched in
December 2019 forvarious HSE topics
covered under the
HSE Promises.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

3. COMPETENCY

4. ENGAGEMENTHEALTH AND SAFETY TRAINING

OCCUPATIONAL HEALTH SERVICES

Expo 2020 has defined clear training
requirements for leaders, managers
and supervisors that are related
to or involved in construction, andoperatives using various equipment, as
referenced in Expo's Health and Safety
Assurance Standards. Expo's AssuranceStandards also require managementcompetencies be extended throughout
the supply chain.
It is the responsibility of allorganisations working on the Expo
2020 site to ensure all individuals
possess the skills, experienceand training mandated as per
Expo standards.
Each organisation is required to develop
its training matrix and training plan,retaining copies of certificates andrecords available onsite. Contractor
training systems must be approvedby the Supervision Consultant, andcan include on- or off-the-job training,coaching, toolbox talks or briefings.
Expo 2020 delivers a range ofhealth and safety training courses
onsite, available free of charge toall organisations working on the
programme. These courses aredesigned to support enhancement ofcompetency levels and include:

Health and Safety Leadership (equivalent to IOSH Leading Safety):
A four-hour course intended for senior managers, directors andanyone in a leadership position at Expo 2020. Training focuses on theessentials for executing the Expo 2020 HSQE strategy and behaviours
that define transformational leadership in health and safety. In
2019, 581 people completed the Health and Safety Leadershipmodule training.

All Expo contractors must ensure their workers possess
an occupational health card for medical examinations
at a Dubai Municipality-approved clinic. Additionally,
contractors must provide free professional counselling
services for workers that require treatment foremotional, traumatic and mental health issues.

Construction Awareness for Managers (equivalent to IOSHManaging Safely): A 10-hour course intended for managers who
have a direct influence on the management of construction-related
work activities. Covered over two days, this course focuses on the
management of significant hazards at Expo 2020. In 2019, 575 people
completed the Construction Awareness for Managers module.

All Expo 2020 contractors and consultants areencouraged to implement effective consultations withworkers to ensure relevant health and safety matters
are discussed with the workforce at appropriate times.
These consultations enable two-way communication
between workers and contractors, encouraging
workers to speak up and raise concerns or suggest
improvements relating to their workplace healthand safety.

Supervisors Activity Briefing: A three-hour course for those
responsible for surpervising people at work. It introduces the
Expo Activity Briefing process that ensures significant hazards areprioritised and key safety behaviours are communicated to those whoare performing such work. Supervisors that successfully complete thecourse are awarded an Expo-branded Black Hat. In 2019, 1,514 people
completed the Supervisors Activity Briefing module.
Visual Impact Training: A one-hour module delivered in Hindi andintended for frontline workers responsible for complying with theExpo 2020 Health and Safety Assurance Standards. Visual Impact
Training is available for the following significant hazards: working atheight, lifting, mobile plant and equipment, underground services andexcavation, confined spaces, hot works, and working in the heat andwith energised systems. Each 60-minute session involves theatricalperformances to highlight the importance of health and safety,
enabling workers to visualise and diferentiate between unsafe andsafe practices. In 2019, 15,884 people completed the Visual Impact
Training module.

WORKER PARTICIPATION AND CONSULTATION

Expo 2020 Health and Safety Assurance Standards
require contractors to conduct monthly meetings
to ensure consultations and discussions with theworkforce on health and safety as well as worker
welfare related topics. Expo has also establishedvarious forums that are attended by contractors andSupervision Consultants, providing an opportunity toraise concerns and facilitiate the communication ofhealth and safety information. Where decisions andguidance are required, health and safety matters canbe escalated to existing forums, including the quarterly
Executive Leadership team (ELT) meeting and themonthly Programme Safety Leadership meeting.

Expo has established a schedule of programmewide senior leadership health and safety tours toensure direct engagement between Expo leadership,project teams and the workforce. When selected, thecontractor and Supervision Consultant are expected
to host the tour and actively contribute, as a part of a
joint commitment, in the delivery of exceptional healthand safety performance across Expo 2020. In 2019, a
total of 29 senior leadership health and safety tours
were organised.

5. REWARDS AND RECOGNITION
Expo 2020 issued 42 different awards fororganisational and individual excellence in health andsafety in 2019, supporting more than 100 project-level
award and recognition ceremonies. In line with the
newly launched integrated HSQE and Worker Welfare
strategy, The Better Together Awards 2019 waslaunched to recognise the successes of individuals andorganisations in achieving exemplary performance.
The Awards included 16 different categories forindividuals, initiatives and organisations. Of the 207
high quality submissions received in 2019, 16 winners
were recognised at the awards ceremony – held in
December 2019 and attended by 300 guests fromcontractors, subcontractors, design and Supervision
Consultants, project management consultants, service
providers and government authorities.

02. The Foundations of a Sustainable Expo

01. About Expo 2020 Dubai

6. CONTINUAL IMPROVEMENTHEALTH AND SAFETY PERFORMANCEAND CHALLENGES
Key health and safety performance highlights for2019 include:
CATEGORYEXPO
EMPLOYEESNON-EXPOEMPLOYEES(CONTRACTORS)

001,710,000(approximatedbased on 950
Expo employees
over a 45- week
period)90,651,911

Serious/highconsequencework-related
injuries*

Number: 0
Rate: 0

Number: 23
Rate: 0.03

Minor/
recordable
work-related
injuries*

Number: 0
Rate: 0

Number: 980
Rate: 1.07

N/A

Hand and finger
injuries

Number of
fatalities (for all
employees andcontractors)
Number ofhours worked

Main type(s) ofinjuries*The accident frequency rates have been calculated using
100,000 hours worked.

Following Expo’s healthand safety initiatives,
key challenges identified
in 2019 include a lackof: uniformity in healthand safety legislations;investigation of healthand safety incidents;
legal systems andaccountability forfrontline workers;
benchmarking of healthand safety incidents
and data for an eventof given scale andscope; and reporting ofnear-misses and minor
injury incidents.

HEALTH AND SAFETY
ASSURANCE
Expo 2020 has
implemented a robust
health and safety
management systemthat applies to all
personnel involved in
the construction phaseof Expo 2020, which
engaged a monthly
average of 29,055
workers in 2019.

03. The Expo Legacy

Expo 2020 has
implemented a robust
health and safety
management systemthat applies to all
personnel involved in theconstruction phase of
Expo 2020
During the year, allcontractors andSupervision Consultants
involved in Expo 2020
were internally audited
at least twice. In termsof external assurance,
13 HSE audits ofSupervision Consultants
were conductedby Expo 2020 andproject management
consultants in 2019,
alongside 135 audits
by supervisionconsultations to identify
areas for improvement.
Expo 2020 has anagreement in place with
the UK Health and Safety
Executive to conduct
regular, independent
monitoring visits of theExpo programme. Eachof these visits lasts
five days and involves
three UK HSE inspectors
carrying out reviewsof potential high-risk
activities or strategic
policies and procedures.
In total, three
independent monitoring
reviews were conducted
in 2019.

In October 2019, Expolaunched Revision 1of the Event Healthand Safety AssuranceStandards, which apply
to event organisers andorganisations working
on their behalf. In
December 2019, Expo
also issued Revision 4 of
the Health and Safety
Assurance Standards.
This is a prescriptive
document that
includes management
arrangements applicable
to all organisations
involved in the deliveryof Expo 2020. It
requires organisations
maintain a health andsafety management
system aligned to therequirements of ISO
45001. Expo 2020 also
follows requirements
detailed in the Dubai
Municipality Code ofConstruction Safety
Practice, for Consultants
and Contractors toestablish and implement
health and safetymeasures.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

E.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Delegates at Expo’s International Participants Meeting(IPM) in Dubai and visitors to the World Future Energy
Summit in Abu Dhabi were able to experience thesetechnologies first-hand. They also had the opportunity
to engage with the recently ‘employed’ Expo robot‘Temi’, who welcomed visitors arriving at the Expostand and tested their Expo 2020 knowledge through a
newly developed online quiz.

INNOVATION

Also launched at these occasions was a Digitial Expo
Map, an interactive touchscreen application thatallows users to (1) easily find information, images andvideos of participating countries and Expo’s thematic
districts, and (2) review Expo 2020’s sustainability KPIs
and objectives.

In 2019, Expo 2020’s Innovation and
Future Technologies department
focused on exciting projects related
to the event, showcasing various
innovative technologies at a numberof Pre-Expo events.

The centre piece of
these efforts anddevelopments will be
the immersive digital
visitor experience which
will offer visitors ajourney through Expo
2020 Dubai

Celebrated in February 2019, Innovation Month offered
Expo staff, partners and visitors an opportunity toexperience several innovative activations at the Expo
2020 Campus. They included virtual-, augmentedand mixed-reality applications, as well as holograms,
artificial intelligence, robots and other technologies.
All were especially well received by the hundreds of
UAE school students who visited the Expo 2020 Visitor
Centre during the month.

By showcasing such innovations at more than 30
events around the world during 2019, Expo 2020 has
offered a glimpse into its visitor experience. The centre
piece of these efforts and developments will be theimmersive digital visitor experience which will offer
visitors a journey through Expo 2020 Dubai, combining
its physical and digital components in a futuristic way.
The building blocks of this powerful technology were
tested with a selected audience throughout 2019,with feedback confirming the digital experience wasentertaining, inspirational and educational.

Innovative Building Technologies at Expo 2020 Dubai
The Expo 2020 Dubai site can be considered acommunity in itself, with approximately 400 buildings
covering more than four square kilometres. All
infrastructure and buildings on the site are new and use
the most cutting-edge green and smart technologies.
With the help of its Partners, including Official PremierPartner for Infrastructure and Digitalisation Siemens,
Expo 2020 is the site to demonstrate how energy andbuilding technologies will help to shape the future ofsustainable, smart cities.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

Case Study:
Measuring Sustainability
Success at Expo 2020
Dubai – ‘Siemens
MindSphere ’

04. Expo 2020 and the SDGs

Expo 2020 Dubai is positioning itself as a platform thatshowcases innovative new technologies and solutions
that address these sustainability topics.
Siemens, one of the largest technology companies in
the world, has partnered with Expo 2020 Dubai and will
collaborate on a range of smart city initiatives.

With 130-plus Siemens tech-enabled smart buildings
across the Expo site — all connected throughSiemens ‘MindSphere’ Navigator platform, a cloudtechnology that analyses and visualises data for
intelligent decision-making — Expo 2020 Dubai
offers a unique opportunity to understand how smart
infrastructure technologies can enable and deliver
sustainable communities.

Siemens works with Expo 2020 Dubai to create a blueprint for future cities.

MindSphere IoT cloud technology analyzes
data for intelligent decision-making

3 MindSphere
Main Operating Center

2
Organisations and leaders worldwide are trying totackle the fundamental issue of how the mega-cities oftomorrow can cater to the demands of their increasing
population in terms of providing essential services –such as clean water, adequate waste removal, smart
modes of transportation and resilient infrastructure –and devising solutions to deal with the negative impactsof these activities, such as emissions.

05. GRI Content Index and Topic Boundaries

POWER

Zone Operation Center

ENERGYEFFICIENCYLIGHTING

Data integrated into Operational Centers formonitoring and control

HVAC

SECURITY

1

Collection of data from:130+ buildings conected toNavigator
200,000+ data points connected to
Desigo CC
3,500+ doors connected to Sipass
Integrated
Up tp 15,000 cameras connected to
Siveillance VMS

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

Data monitored on the ‘MindSphere’ platform provides
a comprehensive insight into building performancethrough energy efficiency and renewable energy
consumption statistics; monitoring water consumption
and water efficiencies, including leak detection; water

03. The Expo Legacy

recycled systems; waste segregation; and operational
waste management streams. Major data types that
Expo 2020 will analyse using Siemens Mindsphere
software includes:

04. Expo 2020 and the SDGs

ENERGYWATERCOMFORT

WASTE

Site WideWindspeed anddirection

Total electricity
and renewable

Domestic andlandscapeTemperature

Solid and organic

Buildings

Temperature

HVAC

Wastewater

Daylight levels

SolidAnalytics

CO2

Share renewable

Unit consumption

Anticipation

Trend waste

For instance, Siemens helps to reduce water
consumption for landscape irrigation across the Expo
2020 site by monitoring data collected from a variety
of IOT enabled devices connected to the ‘MindSphere’
platform. These devices monitor weather, soil condition
and water flow rates, as well as any leaks across thevenue’s extensive landscaped areas and pass thedata to the Mindsphere platform for analysis andvisualisation . IoT enabled devices, such as controllers,sensors, valves, etc., provide continuous data to
indicate whether the irrigation system is functioningin compliance with the KPIs set for water flow rates
or whether adjustments need to be made to improve
operational efficiency. As a general rule, no potablewater is used anywhere on the site for irrigation
purposes. Flow-rate sensors will detect the quantityof water dispensed, check for any potential leakagesin the irrigation loops and notify site operations of aproblem that might otherwise go unnoticed.
In another example, Expo Dubai 2020 will utilise
Siemens’ building management system (BMS) tocontrol, regulate and optimise HVAC, lighting, shading,fire safety and other related elements.

The BMS will feed the data into MindSphere, which will
provide Expo with the information needed to maximise
sustainability by adjusting each building’s HVAC andlighting systems to optimise energy consumption.
Further, Expo 2020 will use Siemens’ Navigator,
powered by MindSphere, to provide energy usage datathat will enable the Expo facilities team to determine
whether the site is meeting KPIs such as whether thebuildings’ energy usage is exceeding the ASHRAE 90.1
efficiency standard and by how much.
Expo, Siemens and the Dubai Electricity and Water
Authority (DEWA) are also working together to build
the region’s first green hydrogen production facility,
located at the Mohammed bin Rashid Al Maktoum
Solar Park in Dubai. The site will demonstrate how
smart cities can use hydrogen – a fuel of the future – topower sustainable buildings, transportation systems,
and more, with green energy. Generated by surplus
solar power, Hydrogen can be stored safely and costeffectively in large volumes, before being used later togenerate electricity – making it a viable solution to help
meet sustainability goals such as decarbonisation andfurther integration of renewables.

GRID STABILIZATION

1.25MWe

65%

POWER CONSUMPTION
OF AN ELECTROLYZERSTACK EFFICIENCY OF
THE ELECTROLYZER

SILYZER 200

ENVIRONMENTSOLAR ENERGY

SOURCEELECTROLYSIS
UNIT

05. GRI Content Index and Topic Boundaries

RATED H2 PRODUCTION
12 HOUR OPERATIONSTORAGE

20KG H2 /h
240KG H2 /d

12HRS

OF HYDROGEN
PRODUCTION IS THE
STORAGE CAPACITYAPPLICATIONS

280kWeOF HYDROGEN PER HOUR IS THE ELECTRICAL OUTPUT
OF THE HYDROGEN GAS MOTOR
RE-ELECTRIFICATIONPOTENTIAL USE CASES FOR LEGACY150

FUEL CELLS FCV MOBILITY
MOBILITY

20KG

OF HYDROGEN PER HOUR IS
THE PRODUCTION RATEINDUSTRIAL

05. GRI Content Index and Topic Boundaries

The building’s technology will generate enoughenergy to charge 890,000 mobile phones per year.
The grounds of Terra will feature innovative irrigation
techniques, including a greywater recycling system, as
well local plants aimed at reducing water use by 75%. A
130-metre-wide canopy — the size of up to five whales
lined up — will use energy from the sun to generate
electricity during the day. More than 1,050 solar panels
have been designed to produce four Gigawatt hoursof electricity, per year. Almost 10 tonnes of reclaimed
wood will be used to cover the auditorium walls. The
orientation of the funnel-shape of the Pavilion canopy
will create air flows that naturally ventilate the Pavilion
courtyard, as well as let in ambient light. A water tree
will also produce water from the surrounding air andsolar panel-equipped energy trees will rotate to face
the sun, like a sunflower. The Pavilion is sited partiallybelow ground, meaning it will be generally cooler thanits surroundings. Its canopy will also shade it from thesun. Solar energy will be used to sterilise water andremove micro-bio-contaminants.

The Terra visitor experiences include a walk-throughtime in an Arabian wadi; a giant balance maze requiring
visitors to collaborate to bring the Earth into balance;
an interactive walk through the roots of the forest,
where every footstep affects the ‘wood-wide-web’;and an exploration ‘under the ocean’ to discover
the beauty and the mysteries contained within. The
consumption halls help visitors uncover the hidden
harmful impacts of our choices and features a deepsea fish whose system is clogged with discarded plastic
waste. The Laboratory of Future Values showcases
solutions to the eco-challenges faced by the world
today, and ‘Gnasher’ — a giant consumption machine— shows how natural resources are being destroyed
to make consumer products. Covering 6,300 sqm, theexhibition can host 4,400 people per hour, with each
visit taking about 45 minutes.
The Pavilion, designed by UK-based Grimshaw
Architects, is planned to meet LEED Platinum
green building standards — the highest available
accreditation for sustainable architecture. All foodand beverages at Terra will be sustainably sourced
and packaged and visitors will be able to learn where
their food has come from and the impact it has had on
the environment.

User experience

ARCHITECTURE
Main
canopyFood andwater

Local climate

Waste

District
Brackwater and TSE

New surface groundwater

Brackish water

Cafe

People, staff
and visitors

Food
Trated water

EXTERIOR
Biofuel andedible crops

Exhibits
Blackwater
Energytrees

Electricity
Greywater

ConstructedwetlandWC
Compost

Water
trees
Building
systems

Irrigation water
Local weather

Condensate

Aesthetic
planting

Irrigation water

Terra: The Sustainability Pavilion is one of theExpo 2020 Dubai’s signature experiences,taking visitors on an immersive and emotional
journey through the wonders of the natural
world and inspire them to create a better,more sustainable future.

04. Expo 2020 and the SDGs

INTERIOR

Case Study:
Sustainability
Pavilion (Terra)

03. The Expo Legacy

Atmospheric water and rain

02. The Foundations of a Sustainable Expo

Solar

01. About Expo 2020 Dubai

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

The Pavilion represents an opportunity for Dubai
and the UAE to lead a new approach to sustainability,
showcasing new technologies to adapt to the naturalenvironment and climate, while promoting long-term
solutions for society. Its striking form and unusual
capabilities make the Sustainability Pavilion unique asa functional laboratory for architectural exploration,
demonstrating the possibilities of sustainable designs
even in challenging climates like that of Dubai.

Drawing inspiration fromcomplex natural processes
such as photosynthesis,
the dynamic form of thePavilion is dedicated to its
functionality – capturing
energy and water from allavailable sources.
Drawing inspiration from complex natural processes
such as photosynthesis, the dynamic form of thePavilion is dedicated to its functionality – capturing
energy and water from all available sources. The
Pavilion was developed in a holistic manner, which
incorporates a supporting landscape design. The
gardens surrounding the Pavilion design
are an integral part of the experiential
and functional visitor experience,setting the stage for the exhibition
contents within and creating
gathering areas that will manage
and distribute crowds, while
also providing retail, food andbeverage opportunities. The
creation of sunken exhibition
spaces makes use of thethermal comfort. One of the
key factors for this building’s
success is understanding thepriority to reduce demand
for resources and employing
them effectively, andexploring synergies between
systems and embracing
efficient technologies to achieve
the net zero target.

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

F.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Key findings from the Expo 2020 Dubai Global Optimism Outlook Survey include:

SUSTAINABILITY:GLOBALOPTIMISMOUTLOOKSURVEY

Respondents would most like to experiencecarbon-free travel in the year 2050 (54%)

Over half of those surveyed (53%) would
rather experience free trade for all andamongst all than travel into space (28%)

Respondents ranked conservation ofnatural resources as most importantfor creating a better future, followed bytolerance and respect
Respondents would prefer to experience
universal clean energy transportation thansustainable smart cities

The Expo 2020 Dubai Global
Optimism Outlook Survey is
the world’s first index focusedon tracking and driving global
optimism levels throughenvironmental and social change.

Linked to Expo 2020’s three key subthemes ofOpportunity, Mobility, and Sustainability, subjects
covered include technology, travel and climate change.

The youth are most optimistic about the
future of sustainability (64%)

The survey, commissioned by Expo 2020 Dubai andconducted by market research and data analytics firm
YouGov, tracked 20,000 respondents – aged between
18 and 64 years old – across 23 countries. One
thousand respondents were from the UAE.

Those in full-time education reveal higher
levels of interest in sustainable solutions
and the future of our planet (63%)

THE WORLD IS MORE

OPTIMISTIC
THAN YOU MIGHT THINK!
The Global Optimism Outlook Survey revealed that almost two-thirds are optimistic
about the future and 9 in 10 believe it’s up to us to make it better.

Better Resource
Usage
Bettercommunication andcollaboration

6

things helping us
make the world
better, according
to the survey

Alternative
EnergyRobots& AI
Electric
VehiclesFast and Reliable
Connectivity

The world’s wish list
for the future in 2050
toUniversal
62% Access
56% transportation
educationclean-energy
free
60% Plastic
oceanstravel
54% Carbon-free
Access to
57% resources

KNOWLEDGE
AND EDUCATION:

Nearly half (46%) of global respondents
believe that economic development isbeing encouraged in their country, firstand foremost, through easier access to
education and knowledge

01. About Expo 2020 Dubai

TECH AND
TRANSPORT

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

Respondents were more optimistic about
their future in relation to Mobility (67%),
followed by Opportunity (66%) and then
Sustainability (65%).
Respondents were more optimistic about
their personal future than the future of
their nation or the world

Male respondents would rather
experience free trade for all, while female
respondents on average would rather
experience carbon-free travel in 2050
Respondents cite self-powering andenergy-producing transportation (52%),
100 per cent safe travel (52%) and carbonfree travel (54%) as the most importantfactors for mobility over the next 30 years
Eighteen to 29 year-old respondents
place more importance on fast andreliable connectivity, robotics and artificial
intelligence over older respondents

OTHER

Emerging and developing nations are
more optimistic about opportunity, whiledeveloped countries are more optimistic
about mobility
Respondents across all regions werecomparatively less optimistic about our
global ability to combat climate change,
but are more optimistic about a future
where clean and renewable energy is
predominately used

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

03

02. The Foundations of a Sustainable Expo

THE EXPO LEGACY

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

A.

EXPO 2020 LEGACYCONTRIBUTION
From the very beginning, Expo 2020 Dubai has been committed to building
a legacy that is meaningful and sustainable, extending its impact andbenefits beyond the UAE to the wider region and the rest of the world.
Expo 2020 Dubai will create physical, economic, social, environmental andreputational legacies.
EXPO 2020 LEGACY: DIMENSIONS OF PLANNING

Supporting
GDP growth& economic
diversification

Economicdevelopment

Strengthening
existing industries

Socialdevelopment

LEGACYPLANNING

Reputational
development

Enhancing bilateralties, perception of
the region
Physicaldevelopment

Environmental
development
Art, culture& creative
development

Nurturing
SMEs &
EntrepreneurshipJob creation &skills,training

Youth &
volunteerism

STEAMseducation &innovation

Environmental
resource
efficiency

Sustainable
design andinfrastructure

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

01

02. The Foundations of a Sustainable Expo

ECONOMIC LEGACY

Expo 2020 Dubai will contribute to new businessgeneration, GDP growth and job creation across theregion. The event and its legacy will contribute to the
UAE’s ongoing economic diversification, supporting
growth in key industries such as travel and tourism,
logistics and transport, construction and real estate.
The growth of these sectors continues to support
non-oil activities in the UAE, boosting private sector job
and GDP growth – helping to build a more diversified,resilient, sustainable and knowledge-driven economy.

03

REPUTATIONAL LEGACY

Expo 2020 Dubai will raise the UAE’s international
standing, with strengthened bilateral and multilateralrelations. Expo 2020 Dubai will highlight the UAE’s
capacity to bring the world together, promoting
collaboration and crosspollination of thoughts, culturesand ideas. As the first World Expo in Middle East,
Africa and South Asia (MEASA), Expo 2020 Dubai will
showcase the great potential of the region.

05

PHYSICAL LEGACY

Expo 2020 Dubai will continue to ‘connect minds’ andinspire as District 2020, which will fulfil Expo’s founding
vision to continue as an ecosystem to connect, create
and innovate. From the start, the Expo 2020 Dubaisite has been designed with its future as a city in mind.
More than 80% of Expo’s built environment will live on
as District 2020 which embodies the future of living
and working through a ‘new urban experience’. As a key
part of Dubai South, Expo 2020 will help foster future
growth in the area.

02

03. The Expo Legacy

SOCIAL LEGACY

Hosting a World Expo presents an immense
opportunity to inspire, empower and involve the
UAE’s youth before, during and beyond Expo 2020
Dubai. Expo 2020 will promote awareness of Expo’s
subthemes of Opportunity, Mobility and Sustainability,
encourage cultural exchanges and rekindle visitors’interests in these key drivers of the future. In addition,
stimulating innovation by identifying, showcasing andcelebrating innovators and breakthroughs around theworld, while nurtering the next generation’s innovative
spirit and the facilitation of cultural exchanges andthought-provoking ideas
and inventions.

04

ENVIRONMENTAL LEGACYWith the sustainability strategy in place and the launchof its RISE Guidelines for Sustainable Operations,Expo 2020 aims to position itself as the catalyst
for sustainability in the region, serving as a future
model for best case practices and innovations insustainability. Additionally, by incorporating various
energy efficient technologies and sustainable designs
through the construction phase, Expo’s environmental
legacy will be visible through its positive environmental
performance and efficient use of natural resources.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

B.

DISTRICT 2020 –THE FUTURE OF THE EXPO SITE
District 2020’s vision is to become a mixed-use
community and innovation ecosystem that directly
contributes to the growth of Dubai’s innovation- andknowledge-driven economy. A diverse and inclusive
urban community in the heart of new Dubai, District2020 will attract the largest organisations, budding
young enterprises, and families to live and work.

District 2020 is integrated, with a purpose-built smart
infrastructure designed to cater to the needs of future
workers and residents. It combines an innovation
district with contemporary residences, education
facilities, entertainment venues, and a range ofsocial attractions – providing the perfect balance of
convenience, connection and community.

Located in Dubai South, near Al Maktoum International
Airport, District 2020 can be easily accessed from allof the UAE’s airports and seaports. The site, which willreuse at least 80%of the infrastructure built by Expo
2020 Dubai and house only buildings that are LEEDGold or Platinum certified, will be served by major
highways and a dedicated Dubai Metro
Route 2020 station.

Part of Expo 2020’s Legacy phase aspirations is that
District 2020 attain the WELL Community Standard
Pilot – the premier global standards for supporting
health and wellbeing through inclusive, integrated andresilient communities. District 2020 has become thefirst community in the region to succesfully register for
certification of the standards. These standards focus
on the following ten concepts:

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

Following its six-month run, Expo 2020 Dubai will transition into District 2020. A smart and sustainable global
destination that carries forward the spirit of the World Expo, District 2020 supports the UAE’s vision forsustainable economic development and focuses on driving growth in key industries and technologies, including
travel and tourism; logistics and transport; education; construction; Internet of Things (IoT); artificial intelligence;
big data; and blockchain.

“DISTRICT 2020 HAS A VISION TO CREATE A GLOBAL INNOVATION
DISTRICT, WITH A MANDATE TO SUPPORT THE GROWTH OF
INDUSTRIES AND ENABLE FUTURE TECHNOLOGIES. AS A HUMANCENTRIC SMART CITY DESIGNED TO ENCOURAGE COLLABORATIONAND CONNECTION, IT WILL PROVIDE A CAREFULLY CURATEDWORKING AND LIVING ENVIRONMENT, WHILE BRINGINGSIGNIFICANT VALUE TO OUR DIVERSE COMMUNITY."
NADIMEH MEHRA
Vice President, District 2020, Expo 2020 Dubai

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

C.

CORPORATE ARCHIVE
Expo 2020 Dubai is the largest
event ever staged in the Arab World.
It has a responsibility to manage thevaluable knowledge and resources
accumulated in its planning anddelivery over the course of 10-plus
years. It is important that records
relating to the event are captured
to transfer knowledge, expertise,
experiences, best practices andlessons learned – positioning Expo
2020 Dubai as a benchmark for
future World Expos and othermega-events.
One of the initiatives to assist with the successful
capture and transfer of knowledge is the Expo 2020
Corporate Archive. Established in April 2019 with theappointment of a professional archivist, the initiative istasked with capturing the significant records of Expo
2020 and ensuring their availability for future users.
These may range from UAE Government entities suchas the UAE National Archives in Abu Dhabi to the BIE,
the World Expo Museum in Shanghai, and members of
the public and academia.

Corporate Archive Champions: To this end, theCorporate Archive works with approximately 70‘Champions’ from different departments to identify
and transfer relevant records to the Corporate Archive.
Cataloguing software: To assist with cataloguing,
appropriate software – used by museums and archives
around the world – has been procured and successfully
configured by Expo 2020 to suit the needs of the
Corporate Archive.
Information required: To enable accurate, detailed
cataloguing of the records, the Champions are obliged
to supply details – including access rights – about eachrecord at time of transfer. This allows for cataloguing
to be carried out by the Corporate Archive team inaccordance with international standards of archival
description, enabling reliable searches in future.
Storage facilities: State of the art storage facilities
for Expo 2020’s physical records have been procured.
These will be used for the proper storage of all physicalrecords, including textiles, glass, paper, wood, metal
and media tapes, among others.
Raising awareness: Various initiatives, including oneon-one meetings, presentations and pop-up events,
have been undertaken to raise awareness across Expo
about the need to safeguard the event’s valuable
records. These initiatives showcase the various items
already collected by the Corporate Archive team,giving an indication of the types of records mostwelcomed for transfer. They also serve as information
sessions for colleagues, as well as volunteering
opportunities for new Champions.
Outcomes: The Corporate Archive will act as a central
repository for all historic Expo 2020 records that are
generated during the Bid, Pre-Event and Event phases.
A website with a link to the contents of the Corporate
Archive will be made available to online researchers on
Expo 2020’s transition to District 2020. An exhibition
space has also been envisaged in order to showcase
items for the collection.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

04

02. The Foundations of a Sustainable Expo

EXPO 2020 AND
THE SDGS

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

A.

EXPO 2020’S
CONTRIBUTIONTO UN SDGSThe Sustainable Development Goals(SDGs) are a universal call for action
launched by the United Nations in
2015, inviting the global community
to take action in contribution to 17
development goals, measured by
169 targets.

These goals address a range of global challenges,
including climate change, inequality, economic growth,
poverty and global health.
With the ambition to be one of the world’s mostsustainable Expos, Expo 2020 Dubai is committed toaligning our sustainability contributions with the SDGs.
As one of Expo 2020’s main subthemes, sustainability
is emphasised throughout Expo’s operations andinitiatives across all its pre-event, during-event andlegacy phases. Together with the help of our partners,
suppliers, vendors, contractors, consultants and others,
Expo 2020 Dubai aims to achieve a positive impactthat will reach the global community.

Apart from the contributions of its own operations,Expo aims to utilise its global outreach platform
capabilities to raise awareness about the SDGs andglobal sustainability issues. Visitors will be able toexperience interactive exhibits at the Sustainability
Pavilion that showcase these issues, as well as thevarious means in which Expo has addressed them.
Through initiatives such as the Expo Live innovationand partnership programme and the Expo Global Best
Practice Programme, Expo will showcase innovative
projects from around the world that are providing
solutions to these global problems.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

LOOKING INWARDS
Examples of Expo 2020 initiatives that arealigned to the UN SDGs and their targets.

GOOD HEALTH AND WELLBEING

AFFORDABLE AND CLEAN ENERGYREDUCED INEQUALITIESCLIMATE ACTION

In 2019, Expo launched its mental health andwellbeing strategy that initiated various events andcampaigns to raise awareness and provide support
for mental health amongst Expo employees andworkers.

Renewable energy systems with a combined total
capacity of 5.5 Megawatts have been installed on
all permanent building projects on the Expo site.
Additionally, the ENOC Service Station of the Future,launched in 2019, also incorporates Solar PVs andfirst-of-its-kind, on-grid wind turbines.

Through our Worker Welfare policy framework andinitiatives, we ensure free and fair recruitment, anon-discriminatory and tolerant work culture, anda safe and healthy work environment for all our
employees and contractors. We are also working
to create an inclusive and accessible event for
Expo employees and visitors of determination(people with disabilities) by incorporating accessible
designs into the infrastructure and engagement
programmes.

As climate change continues to be a major global
risk, Expo 2020 Dubai has developed an emissions
methodology to assess the event’s total carbon impact
and has predicted alternative scenarios with a predicted
7% reduction in the sustainable scenario.

QUALITY EDUCATION
Students and the wider school community play
an integral role in creating Expo’s social legacy.
Through various initiatives under the Expo School
Programme, Expo has engaged with students andincorporated its legacy into the school curriculum.

GENDER EQUALITY
52% of Expo’s new hires in 2019 were women,
contributing to an overall gender-balanced
workforce at Expo.

CLEAN WATER AND SANITATION
Expo’s effective water management system has set
initiatives to reduce water consumption, minimisewater loss, reuse treated water, and protect natural
water resources.

LIFE BELOW WATERDECENT WORK AND ECONOMICGROWTHWith the majority of procurement contracts
awarded to locally registered suppliers and almost
quarter of the total workforce comprising UAE
nationals, we are ensuring that the economic
stimulus created by Expo is equitable, inclusive andlocalised. Expo is also backing the crucial smalland medium-sized enterprise (SME) sector, which
accounts for around half of all businesses registeredwith Expo, and is supporting together creative
solutions from around the world through the Expo
Live Innovation Impact Grant Programme.

RESPONSIBLE CONSUMPTION AND
PRODUCTION
Expo is well on its way to meeting its target to divert
85% of its waste away from landfill. In 2019, 80% of
Expo-generated waste was recycled or re-used,
17% was disposed at landfill, and 3% was stored
for future use at Al Bayada waste facility centre,
all of which allowed Expo to effectively achieve acumulative diversion rate of 92% since the startof the programme. In 2019, Expo also launched
the RISE Guidelines for Sustainable Operations
before and during the event, and for incorporating
sustainability into products and services that aresupplied for the Expo.

A dedicated Spill Response Procedure, withextensive processes to deal with hazardous
chemicals to mitigate water contaminations, andpreserve the UAE's scarce water resources.

LIFE ON LAND
A dedicated ecosystems management process
to conserve and protect biodiversity and ecology
within the Expo construction site. Expo's ecosystemconservation to targets mandate no harm to any
fauna or flora.

INDUSTRY, INNOVATION AND
INFRASTRUCTURE
Through technological activations and innovativebuilding technologies, such as Siemens Mindsphere,
our Innovation and Future Technology department
is working on creating a futuristic visitor experienceand a sustainable infrastructure for Expo’s legacy.

PARTNERSHIPS FOR THE GOALS
Expo 2020 Dubai serves as a global platform
for partnerships and collaborations, bringing
together 192 participating countries, plus
businesses, multilateral organisations, educational
establishments and visitors from across the world.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

APPENDIXGRI disclosure305-1:	Direct (Scope 1) GHG emissions
305-2:	Energy indirect (Scope 2) GHG emissions
305-3:	Other indirect (Scope 3) GHG emissions
306-1:	Water discharge by quality and destination
306-2:	Waste by type and disposal method306-3:	Significant spills
401-2:	Benefits provided to full-time employees thatare not provided to temporary or part-time
employees
403-2:	Hazard identification, risk assessment andincident investigation
403-3:	Occupational health services

201-1:	Direct economic value generated anddistributed

102-8:	Information on employees and other workers
401-1:	New employee hires and employee turnover404-3:	Percentage of employees receiving regularperformance and career development reviews
301-1:	Materials used by weight or volume302-1:	Energy consumption within the organisation
302-4:	Reduction of energy consumption
303-1:	Interactions with water as a shared resource

404-1:	Average hours of training per year per employee

302-1:	Energy consumption within the organisation
302-4:	Reduction of energy consumption
305-1:	Direct (Scope 1) GHG emissions
305-2:	Energy indirect (Scope 2) GHG emissions
305-3:	Other indirect (Scope 3) GHG emissions
305-5:	Reduction of GHG emissions

401-1:	New employee hires and employee turnover401-2:	Benefits provided to full-time employees thatare not provided to temporary or part-time
employees
401-3:	Parental leave
404-1:	Average hours of training per year per employee
404-3:	Percentage of employees receiving regularperformance and career development reviews
405-1:	Diversity of governance bodies and employees
406-1:	Incidents of discrimination and corrective
actions taken

304-2:	Significant impacts of activities, products andservices on biodiversity304-3:	Habitats protected or restored305-1:	Direct (Scope 1) GHG emissions
305-2:	Energy indirect (Scope 2) GHG emissions
305-3:	Other indirect (Scope 3) GHG emissions
305-5:	Reduction of GHG emissions
306-3:	Significant spills

303-1:	Interactions with water as a shared resource
303-2:	Management of water discharge related impacts
303-3:	Water withdrawal
306-1:	Water discharge by quality and destination
306-2:	Waste by type and disposal method306-3:	Significant spills
304-2:	Significant impacts of activities, products andservices on biodiversity304-3:	Habitats protected or restored

304-2:	Significant impacts of activities, products andservices on biodiversity304-3:	Habitats protected or restored305-2:	Energy indirect (Scope 2) GHG emissions
305-3:	Other indirect (Scope 3) GHG emissions
305-5:	Reduction of GHG emissions
205-1:	Operations assessed for risks related tocorruption
205-2:	Communication and training about anticorruption policies and procedures
205-3:	Confirmed incidents of corruption and actions
taken
307-1:	Non-compliance with environmental laws andregulations
408-1:	Operations and suppliers at significant risk forincidents of child labour
410-1:	Security personnel trained in human rights
policies and procedures
416-2:	Incidents of non-compliance concerning thehealth and safety impacts of products andservices419-1:	Non-compliance with laws and regulations in thesocial and economic area

302-1:	Energy consumption within the organisation
302-4:	Reduction of energy consumption

201-1:	Direct economic value generated anddistributed
202-2:	Proportion of senior management hired fromlocal community
204-1:	Proportion of spending on local suppliers
301-1:	Materials used by weight or volume302-1:	Energy consumption within the organisation
302-4:	Reduction of energy consumption
303-1:	Interactions with water as a shared resource
303-3:	Water withdrawal
401-2:	Benefits provided to full-time employees thatare not provided to temporary or part-time
employees
402-1:	Minimum notice periods regarding operationalchanges403-1:	Occupational health and safety management
system403-4:	Worker participation, consultation, andcommunication on occupational health andsafety404-2:	Programmes for upgrading employee skills andtransition assistance programmes
405-1:	Diversity of governance bodies and employees
409-1:	Operations and suppliers at significant risk forincidents of forced or compulsory labour

METHODOLOGYThis Sustainability Report presents the first steps in aligning Expo’s
material GRI disclosures to SDG target disclosures. Utilising the
publication developed by GRI and the UN Global Compact, ‘An Analysisof the Goals and Targets’, the methodology in the publication illustrates
how the SDGs target disclosures can be aligned with GRI disclosures.

Alignment Relevance
LOW

MEDIUM

HIGH

Relevance ranking methodology: Identifying the correlated aligned
relevance rank per goal is done by mapping the material GRI
disclosures to the targets associated with each SDG. A percentage is
obtained by identifying how many targets are covered through themapping exercise against the total number of targets within a goal.
Low relevance indicates 1-30% alignment, Medium relevance indicates31-60% alignment, and High relevance indicates over 61% alignment.
For example, SDG five has six targets, and the material GRI disclosuresalign with three targets, thus indicating a 50% alignment (medium).

By identifying the links between Expo’s material GRI disclosures with
the SDGs target disclosure, this report was able to map the number ofgoals and targets it is aligned with.
The SDGs alignment specifically pertains to the 2019 Sustainability
Report and Expo’s material topics. Furthermore, this SDGs mapping
exercise is a high-level activity and does not reflect the full extent of
Expo’s overall alignment with the SDGs.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

B.

GLOBAL BEST PRACTICE
PROGRAMMEThe Global Best Practice
Programme is Expo 2020 Dubai’s
platform to showcase projects thatprovide tangible solutions to theworld’s biggest challenges in linewith the SDGs.

The programme highlights simple but effective
initiatives, which localise the SDGs and can be adapted,
replicated, and scaled for enhanced global impact.
Through this, Expo seeks to enhance the visibility ofbest practices across the following five focus areas, fora better 2030:
Inclusive and sustainable service
delivery: Reliable service provisionin urban, suburban and rural areas,
as well as in fluid environments suchas informal, nomadic, post-disaster,emergency, and refugee settlements
Livelihoods and enterprisedevelopment: Promoting alternative
employment and income opportunities,
women in the workplace, competitive
products and services, and improved
market accessResilient habitats: Better protecting
human, economic and natural assets
in urban, rural and fluid environments(informal, nomadic, post-disaster,emergency & refugee settlements)

Social development: Reliable,
affordable and appropriate healthcare
and education systems and delivery
Water, food and energy security:
Smarter consumption and resource
management to better meet increasingwater, food and energy requirements
for a growing global populationWThe Global Best Practice team selected 25
development projects and solutions from a poolof 1,175 applications from around the world, to be
exhibited as part of the programme at the Expo.
The jury included representatives from the BIE, theUniversity of Cambridge, Bill and Melinda Gates
Foundation, World Bank, UN-Habitat, UN-Water, UNDP,
UNICEF, the Food and Agriculture Organisation of theUnited Nations, the International Renewable Energy
Agency, Abu Dhabi Fund for Development, and theMastercard Center for Inclusive Growth.

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

UNICEF DRONESPROGRAMME

WADI- SUSTAINABLE WATERDISINFECTION FOR PEOPLE
AND CLIMATE

Focus Area
Inclusive and sustainable service delivery

Focus Area
Inclusive and sustainable service delivery

Organisation
UNICEF

Organisation
HeliozCountry
VanuatuCountry
Austria

BIG BOX FOR CALAISJUNGLE REFUGEE CAMP

20,000 SUNS

Focus Area
Inclusive and sustainable service delivery

Focus Area
Inclusive and sustainable service delivery

Organisation
JangalaOrganisation
Barefoot College &Hogan Lovells

Country
United Kingdom

Country
India

GLOBAL PLASTIC WASTEDEPOSIT AND TRACKING SYSTEMQUESTION COFFEE FOR SDGS

Focus Area
Livelihoods and enterprise development

Focus Area
Livelihoods and enterprise development

Organisation
Empower

Organisation
Sustainable Growers

Country
NorwayCountry
RwandaDISPENSERS FOR
SAFE WATER

THE MOUNTAIN
PARTNERSHIP PRODUCTS
INITIATIVEDIGITAL FARMERSERVICE

Focus Area
Inclusive and sustainable service delivery

Focus Area
Livelihoods and enterprise development

Focus Area
Livelihoods and enterprise development

Organisation
Evidence Action

Organisation
The Mountain
Partnership

Organisation
Esoko

Country
Kenya

Country
PeruCountryGhana01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. GRI Content Index and Topic Boundaries

ELECTRONIC RICKSHAW SERVICES BY
WOMEN FOR WOMENBUILDING A GREENREFUGEE CAMPSDG CAMPS

JANMA CLEAN BIRTH KITS

Focus Area
Livelihoods and enterprise development

Focus Area
Resilient Habitats

Focus Area
Social Development

Focus Area
Social Development

Organisation
UN Women

Organisation
Land Life Company

Country
Nepal

Country
Cameroon

Organisation
UNDP

Country
Tunisia

Organisation
Ayzh

Country
India

CONSERVATIONCOOPERATIVESHUMANITARIAN DEVELOPMENTPEACE NEXUS

FIGHTING NEGLECTEDTROPICAL DISEASES WITH
MOBILE PHONES

PLUS SCHOOL
MENUS

Focus Area
Resilient Habitats

Focus Area
Resilient Habitats

Focus Area
Social Development

Focus Area
Water, food and energy security

Organisation
Planet Indonesia

Country
Indonesia

Organisation
Food and Agriculture
Organisation of theUnited Nations (FAO)

Country
Kenya, Uganda

Organisation
Sightsavers

Country
Nigeria

Organisation
World Food
Programme

Country
BhutanTHE SRI LANKA MANGROVECONSERVATION PROJECT

THE BUOYANT FOUNDATIONPROJECT AT THE UNIVERSITY
OF WATERLOOECO VILLAGE

1ST BELIZE CACAOAGROFOREST CONCESSION IN
PROTECTED AREA

Focus Area
Resilient Habitats

Focus Area
Resilient Habitats

Focus Area
Water, food and energy security

Focus Area
Water, food and energy security

Organisation
Country
Bangladesh Environment Bangladesh
and Development Society(BEDS)

Organisation
Ya’axché Conservation
Trust

Organisation
Seacology

Country
Sri Lanka

Organisation
Buoyant Foundation
Project

Country
Vietnam

Country
BelizeCREATING AGENTS OFPOSITIVE CHANGE

HYGIENE PROMOTION THROUGH
ROUTINE IMMUNISATIONAGUA TICA

CITIZEN FARM

Focus Area
Social Development

Focus Area
Social Development

Focus Area
Water, food and energy security

Focus Area
Water, food and energy security

Organisation
FUNDECOR (AguaTica’s Technical
Secretary)

Organisation
Edible Garden City

Organisation
The Citizens
Foundation

Country
Pakistan

Organisation
WaterAid Nepal

Country
Nepal

Country
Costa Rica

For more information, please visit
https://www.expo2020dubai.com/en/programmes/best-practice-programme.

Country
Singapore01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

05. G
 RI Content Index and Topic Boundaries

05

GRI CONTENTINDEX AND TOPIC
BOUNDARIESFor the Materiality Disclosures Service, GRI Services reviewed that
the GRI content index is clearly presented and the references forDisclosures 102-40 to 102-49 align with appropriate sections in the
body of the report.
The service was performed on the English version of the report.

For the GRI Content Index Service, GRI Services reviewed that the
GRI content index is clearly presented and the references for all
disclosures included align with the appropriate sections in the
body of the report.
The service was performed on the English version of the report.

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

04. Expo 2020 and the SDGs

GRI STANDARD

A.

PAGE NUMBER(S)
AND/OR URL(S)OMISSIONS AND
CLARIFICATIONS

24-26

Stakeholder engagement102-40 List of stakeholder groups

DISCLOSURE

102-41 Collective bargaining agreements

PAGE NUMBER(S)
AND/OR URL(S)102-3 Location of headquarters

7
12-14
Content Index

102-4 Location of operations
102-5 Ownership and legal form
102-6 Markets served
102-7 Scale of the organisation

25

102-43 Approach to stakeholder
engagement25

102-45 Entities included in the consolidated
financial statements

Organisational profile

102-2 Activities, brands, products, andservices

Expo 2020 Dubai, Expo Road,
Dubai South, Jebel Ali, Dubai,
UAE

102-47 List of material topics

25

25

102-50 Reporting period

7102-51 Date of most recent report66- 68, 71

102-52 Reporting cycle

78

102-9 Supply chain

27- 31

102-54 Claims of reporting in accordancewith the GRI Standards

102-13 Membership of associations

Content Index

Content Index

4

Ethics and integrity
102-16 Values, principles, standards, andnorms of behaviour
102-17 Mechanisms for advice and concerns
about ethics

102-55 GRI content index
102-56 External assurance

Expo 2020 Dubai is applying the
precautionary principle to its
environmental activities

Expo 2020 Dubai is not amember of any associations

Content Index

GRI 200 Economic Standard Series
Economic Performance
GRI 103:
Management
Approach 2016

63
GRI 201: Economic
Performance 2016
14-15

103-1 Explanation of the material topic andits Boundary

32-33, 72

103-2 The management approach and its
components

32-33, 72

103-3 Evaluation of the management
approach32-33, 72

201-1 Direct economic value generated anddistributed

No entities included

No restatement of informationfrom the previous report

Expo 2020 Dubai Sustainability
Report 2018 released in 2019

This report has been preparedin accordance with the GRI
Standards: Core Option

101

Material Topics

34, 62, 72, 77

Governance102-18 Governance structure

No significant changes occurred
to the organisation and its supply
chain in 2019

Content Index

18, 35, 43-44, 92

Strategy102-14 Statement from senior decisionmakerContent Index

25, 59, 97, 98

102-53 Contact point for questions regarding
the report102-12 External initiatives

Content Index

102-49 Changes in reporting66- 68102-11 Precautionary Principle or approach

Content Index
105

102-48 Restatements of information

14

Content Index

Collective bargaining
agreements are not permitted in
the UAE

25-26

102-46 Defining report content and topic
boundaries

102-8 Information on employees and otherworkers102-10 Significant changes to theorganisation and its supply chain

Content Index

Reporting practiceGeneral Disclosures102-1 Name of the organisation

25

102-42 Identifying and selecting
stakeholders

102-44 Key topics and concerns raised

OMISSIONS AND
CLARIFICATIONSGRI 101: Foundation 2016

GRI 102: General
Disclosures 2016

DISCLOSURE
102-21 Consulting stakeholders on
economic, environmental, and social topics

GRI CONTENTINDEXGRI STANDARD

05. G
 RI Content Index and Topic Boundaries

32-33

This report is not externallyassured. We aim to gain external
assurance of our sustainability
report in the upcoming years toenhance our reporting efforts.

01. About Expo 2020 Dubai

GRI STANDARD

02. The Foundations of a Sustainable ExpoDISCLOSURE

PAGE NUMBER(S)
AND/OR URL(S)03. The Expo Legacy

OMISSIONS AND
CLARIFICATIONSMarket Presence
GRI 103:
Management
Approach 2016

GRI 202: Market
Presence 2016

103-1 Explanation of the material topic andits Boundary69

103-2 The management approach and its
components

69103-3 Evaluation of the management
approach69

202-2 Proportion of senior management
hired from the local community

69

103-1 Explanation of the material topic andits Boundary28

103-2 The management approach and its
components

28103-3 Evaluation of the management
approach28

GRI 204:
Procurement
Practices 2016

204-1 Proportion of spending on local
suppliers28

GRI 205: Anticorruption 2016

DISCLOSURE

GRI 302: Energy
2016302-1 Energy consumption within theorganisation

38

302-4 Reduction of energy consumption

38

GRI 303: Water andEffluents 2018

GRI 103:
Management
Approach 2016

63

103-2 The management approach and its
components

63103-3 Evaluation of the management
approach

63

205-1 Operations assessed for risks related
to corruption

63

205-2 Communication and training aboutanti-corruption policies and procedures

63
Content Index

GRI 304:
Biodiversity 2016

No incidents of corruption
reported in 2019

GRI 103:
Management
Approach 2016

Materials

GRI 301: Materials
2016103-1 Explanation of the material topic andits Boundary27, 43, 44

103-2 The management approach and its
components

27, 43, 44

103-3 Evaluation of the management
approach27, 43, 44

301-1 Materials used by weight or volume

GRI 305: Emissions
2016

44

103-2 The management approach and its
components

41-42

103-3 Evaluation of the management
approach

41-42

303-1 Interactions with water as a sharedresource42

303-2 Management of water-discharge
related impacts

52

303-3 Water withdrawal

42

303-4 Water discharge

52

303-5 Water consumption

42

103-1 Explanation of the material topic andits Boundary54

103-2 The management approach and its
components

54103-3 Evaluation of the management
approach54

304-2 Significant impacts of activities,
products, and services on biodiversity

54304-3 Habitats protected or restored54

103-1 Explanation of the material topic andits Boundary36

103-2 The management approach and its
components

36103-3 Evaluation of the management
approach36

305-1 Direct (Scope 1) GHG emissions

36

305-2 Energy indirect (Scope 2) GHG
emissions36

305-3 Other indirect (Scope 3) GHG
emissions36

305-5 Reduction of GHG emissions

36

Effluents and Waste

EnergyGRI 103:
Management
Approach 2016

41-42

Emissions

GRI 300 Environmental Standards Series

GRI 103:
Management
Approach 2016

103-1 Explanation of the material topic andits Boundary

Biodiversity103-1 Explanation of the material topic andits Boundary

205-3 Confirmed incidents of corruption andactions taken

PAGE NUMBER(S)
AND/OR URL(S)GRI STANDARD

GRI 103:
Management
Approach 2016

Anti-corruption
GRI 103:
Management
Approach 2016

05. G
 RI Content Index and Topic Boundaries

Water and Effluents

Procurement Practices
GRI 103:
Management
Approach 201604. Expo 2020 and the SDGs

GRI 103:
Management
Approach 2016

103-1 Explanation of the material topic andits Boundary

47-49, 52-53

38

103-2 The management approach and its
components

47-49, 52-53

38

103-3 Evaluation of the management
approach

47-49, 52-53

103-1 Explanation of the material topic andits Boundary38

103-2 The management approach and its
components
103-3 Evaluation of the management
approach

OMISSIONS AND
CLARIFICATIONS

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

PAGE NUMBER(S)
AND/OR URL(S)GRI STANDARDDISCLOSURE

GRI 306: Effluentsand Waste 2016306-1 Water discharge by quality anddestination

52

306-2 Waste by type and disposal method

49306-3 Significant spills

53

03. The Expo Legacy

OMISSIONS AND
CLARIFICATIONSGRI 307:
Environmental
Compliance 2016

103-1 Explanation of the material topic andits Boundary34

103-2 The management approach and its
components

34103-3 Evaluation of the management
approach34

307-1 Non-compliance with environmental
laws and regulations

Content Index

GRI STANDARDDISCLOSURE

GRI 402: Labor/
Management
Relations 2016402-1 Minimum notice periods regarding
operational changes

GRI 103:
Management
Approach 2016

Expo 2020 Dubai complies
with all relevant environmental
regulations set forth by the UAE
Federal Government and Dubai
Municipality. During 2019, theorganisation has not been in
violation of any environmental
regulations nor has it received
any complaints relating toenvironmental matters

GRI 403:
Occupational
Health and Safety
2018

Supplier Environmental Assessment
GRI 103:
Management
Approach 2016

GRI 308: Supplier
Environmental
Assessment 2016

103-1 Explanation of the material topic andits Boundary

22, 34103-2 The management approach and its
components

77103-2 The management approach and its
components

77103-3 Evaluation of the management
approach77403-1 Occupational health and safety
management system

81403-2 Hazard identification, risk
assessment, and incident investigation

78403-3 Occupational health services

80403-4 Worker participation, consultation,and communication on occupational healthand safety80403-5 Worker training on occupational
health and safety

80
78-80
78

22, 3422, 34403-8 Workers covered by an occupational
health and management system81

103-3 Evaluation of the management
approach403-9 Work-related injuries

81308-1 New suppliers that were screenedusing environmental criteria

22, 34103-1 Explanation of the material topic andits Boundary73

103-2 The management approach and its
components

73103-3 Evaluation of the management
approach73404-2 Programs for upgrading employee
skills and transition assistance programs

73404-3 Percentage of employees
receiving regular performance and careerdevelopment reviews

73

Training and Education
GRI 103:
Management
Approach 2016

103-1 Explanation of the material topic andits Boundary66

103-2 The management approach and its
components

66103-3 Evaluation of the management
approach66

401-1 New employee hires and employee
turnover

GRI 404: Training
and Education
2016

66-67

Diversity and Equal Opportunity

401-2 Benefits provided to full-time
employees that are not provided totemporary or part-time employees

72

401-3 Parental leave72

GRI 103:
Management
Approach 2016

Labor/Management Relations
GRI 103:
Management
Approach 2016

72403-7 Prevention and mitigation ofoccupational health and safety impacts
directly linked by business relationships

Employment

GRI 401:
Employment 2016

PAGE NUMBER(S)
AND/OR URL(S)103-1 Explanation of the material topic andits Boundary

403-6 Promotion of worker health

GRI 400 Social Standards Series

GRI 103:
Management
Approach 2016

05. G
 RI Content Index and Topic Boundaries

Occupational Health and Safety

Environmental Compliance
GRI 103:
Management
Approach 201604. Expo 2020 and the SDGs

103-1 Explanation of the material topic andits Boundary72

103-2 The management approach and its
components

72103-3 Evaluation of the management
approach72

GRI 405: Diversity
and Equal
Opportunity 2016

103-1 Explanation of the material topic andits Boundary

66-67

103-2 The management approach and its
components

66-67

103-3 Evaluation of the management
approach

66-67

405-1 Diversity of governance bodies andemployees

66-67

OMISSIONS AND
CLARIFICATIONS

01. About Expo 2020 Dubai

GRI STANDARD

02. The Foundations of a Sustainable ExpoDISCLOSURE

PAGE NUMBER(S)
AND/OR URL(S)03. The Expo Legacy

OMISSIONS AND
CLARIFICATIONS

Non-discrimination
GRI 103:
Management
Approach 2016

GRI 406: Nondiscrimination
2016

04. Expo 2020 and the SDGs

GRI STANDARD

GRI 408: Child
Labor 2016

103-1 Explanation of the material topic andits Boundary62

103-2 The management approach and its
components

62103-3 Evaluation of the management
approach62406-1 Incidents of discrimination andcorrective actions taken

Content Index

GRI 103:
Management
Approach 2016

No incidents of discrimination
reported in 2019

GRI 413: Local
Communities 2016

103-1 Explanation of the material topic andits Boundary62

103-2 The management approach and its
components

62103-3 Evaluation of the management
approach62

GRI 409: Forced orCompulsory Labor
2016408-1 Operations and suppliers at
significant risk for incidents of child labourContent Index

No incidents of child labour
reported in 2019103-1 Explanation of the material topic andits Boundary62

103-2 The management approach and its
components

62

GRI 103:
Management
Approach 2016103-3 Evaluation of the management
approach62409-1 Operations and suppliers at significant
risk for incidents of forced or compulsory
labourContent Index

GRI 416: Customer
Health and Safety
2016

No incidents of forced labour
reported in 2019

GRI 410: Security
Practices 2016

GRI 412: Human
Rights Assessment
2016

103-1 Explanation of the material topic andits Boundary65

103-2 The management approach and its
components

65103-3 Evaluation of the management
approach

65413-1 Operations with local community
engagement, impact assessments, anddevelopment programs

65413-2 Operations with significant actualand potential negative impacts on local
communities

Content Index

103-1 Explanation of the material topic andits Boundary

21-22, 43-44

103-2 The management approach and its
components

21-22, 43-44

103-3 Evaluation of the management
approach21-22, 43-44

416-1 Assessment of the health and safety
impacts of product and service categories
416-2 Incidents of non-complianceconcerning the health and safety impacts ofproducts and services

Content Index

103-1 Explanation of the material topic andits Boundary

14, 81

63

103-2 The management approach and its
components

14, 81103-2 The management approach and its
components

63103-3 Evaluation of the management
approach

14, 81103-3 Evaluation of the management
approach63

410-1 Security personnel trained in humanrights policies or procedures63

103-1 Explanation of the material topic andits Boundary62

103-2 The management approach and its
components

62103-3 Evaluation of the management
approach62412-1 Operations that have been subject tohuman rights reviews or impact assessments

Content Index

There has been no negative
impact to the local community asa result of the event planning andconstruction activities of Expo
2020. There were no rights abuse
incidents reported in 201920, 43-44

103-1 Explanation of the material topic andits Boundary

GRI 419:
Socioeconomic
Compliance 2016

Human Rights Assessment
GRI 103:
Management
Approach 2016OMISSIONS AND
CLARIFICATIONS

No incidents of human rights
abuse reported in 2019

No incidents on non-compliancereported in 2019

Socioeconomic Compliance
GRI 103:
Management
Approach 2016

Security Practices
GRI 103:
Management
Approach 2016

PAGE NUMBER(S)
AND/OR URL(S)Customer Health and Safety

Forced or Compulsory LaborGRI 103:
Management
Approach 2016

DISCLOSURE

Local Communities

Child LaborGRI 103:
Management
Approach 2016

05. G
 RI Content Index and Topic Boundaries

419-1 Non-compliance with laws andregulations in the social and economic area

Content Index

There were no cases of noncompliance with laws and/or regulations in the social or
economic area reported for 2019

01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

B.

Material
TopicsTOPIC
BOUNDARIES

05. G
 RI Content Index and Topic Boundaries

04. Expo 2020 and the SDGs

Material
within theorganisation

Site
Boundary

Relevant Stakeholders
Civil Society
and NonConstruction
Local
Governmental Consultants &Vendors/ Community/ Organisations Contractors/
Suppliers Volunteers (NGOs)
Workers

Expo 2020
LLC and its
employees

International
Participants

Emissions

•

•

•

•

•

•

•

On-siteEffluents and
Waste

•

•

•

•

•

•

•

On-siteMaterials

•

•

•

•

•

•

•

On-siteEnvironmental
compliance

•

•

•

•

•

•

•

On-siteSupplier
Environmental
Assessment

•

•

•

•

•

•

•

On-siteSPACE-BASED BOUNDARIES:

Biodiversity

•

•

•

•

On-site– On-site: the geographic spatial boundaries where the event will occur. This does not include Expo Village andDubai Exhibition Centre (DEC)SocialPartners

Youth &
Schools
Programme

Government
Authorities

Environmental

In accordance with GRI Standards, boundaries refer to the place or limit towhich the impact has occurred and Expo’s involvement with these impacts.

Employment•– Off-site: activities which do not take place within Expo’s geographic spatial boundaries In addition to this, Expo
also includes temporal boundaries, dividing its operation into three time-related phases

Occupational
health andsafety

•

•

•

•

•

•

On-siteTEMPORAL BOUNDARIES:

Customer
Health and
Safety

•

•

•

•

•

•

On-siteLocal
Community••

On-siteOff-siteSocio-economic
compliance

•

•

•

•

•

•

•

On-siteNondiscrimination

•

•

•

•

•

•

•

On-siteHuman rights
assessment

•

•

•

•

•

•

•

On-siteLabour/Management
Relations

•

•

•

•

•

•

•

On-siteForced orCompulsory
Labour

•

•

•

•

•

•

•

On-siteChild labour

•

•

•

•

•

•

•

On-siteOn-siteSecurity
Practices

•

•

•

•

•

•

•

•

•

On-siteDiversity and
Equal
Opportunity

•

•

•

•

•

•

•

•

•

On-siteTraining and
Education•– Pre-event phase: the preparation period before the event– Event phase: the six-month duration of the event– Legacy phase: the period after the event
THE BOUNDARIES OF THIS 2019 GRI SUSTAINABILITY REPORT FALLS PRIMARILY UNDER THE PRE-EVENT PHASE, UNLESSSTATED OTHERWISE.
Material
TopicsMaterial
Material
withinwithin thetheorganisation
organisation

Expo 2020
LLC and its
employees

Site
Boundary

Relevant Stakeholders

International
Participants

Civil Society
and NonLocal
Governmental
Vendors/ Community/ Organisations
Suppliers Volunteers (NGOs)

Construction
Consultants &Contractors/
Workers

Partners

Youth &
Schools
Programme

Government
Authorities

Economic
Economic
Performance•MarketPresence•

Anti-Corruption

•

•

•

•

•

•

On-siteProcurement
Practices

•

•

•

•

•

•

On-site

•

•

•

•

•

•

•

•

On-siteOff-site

Environmental
Energy
Water

•

•

•

•

•

•

•

•

•

•

•

•

•

•

On-site•On-site•••On-site

•

•

•

•

On-siteOff-site•

Non-GRI
Innovation
Accessibility

•

•

•

•

•

•
•

•
•

•

•

•

On-siteOff-site•••

On-site01. About Expo 2020 Dubai

02. The Foundations of a Sustainable Expo

03. The Expo Legacy

C.

ACRONYMS ANDABBREVIATIONSACRONYM/
ABBREVIATIONEXPANSION

ACRONYM/
ABBREVIATIONEXPANSIONADSW

Abu Dhabi Sustainability Week

H&S

Health and Safety

AED

Arab Emirates Dirham

HE

His/ Her Excellency

ASHRAE

American Society of Heating, Refrigerating and AirConditioning Engineers

HH

His Highness

HSE

Health, Safety and Environment

American Association of State Highway andTransportation Officials

HSQE

Health, Safety, Quality and Environment

ASTM

ASTM International, formerly known as American
Society for Testing and Materials

HVAC

Heating, ventilation, and air conditioning

ICT

Information and Communication Technology

BAU

Business As Usual

IFT

Innovation and Future Technology

BIE

Bureau International des Expositions

IIGP

Expo Live’s Innovation Impact Grant Programme

BME

Building management system

IOSH

Institution of Occupational Safety and Health, UK

Internationally recognized Environmental
Management System (EMS) standard

IoTInternet of Things

IPM

Expo 2020’s International Participants Meeting

Internationally recognized Quality Management
System (QMS) standard

ISOInternational Organisation for Standardisation

BS EN ISO
14001

Internationally recognized Environmental
Management System (EMS) standard

KPI

Key Performance Indicator

KSA

Kingdom of Saudi Arabia

CAP

World Steel Association Climate Action Programme

LEDLight-Emitting Diode

CCA

Crushed Concrete Aggregate

LEED

Leadership in Energy and Environmental Design

CCTV

Closed-Circuit Television

LLC

Limited Liability Company

CEEQUAL

Civil Engineering Environmental Quality Assessment
and Award Scheme

MEASA

Middle East, Africa and South Asia

MOCCAE

Ministry of Climate Change and Environment

CEMP

Construction Environmental Management Plan

MSDS

Material Safety Data Sheet

CO2

Carbon dioxide

NGOs

Non-Governmental Organisations

CoC

Chain of Custody

OHAS

Occupational Health and Safety

CIPM

Chartered Institute of Procurement & Supply

OMP

Online Marketplace

CSC

Construction Supervision Consultants

PEFC

CSR

Corporate Social Responsibility

Programme for the Endorsement of Forest
Certification

CWMP

Construction Waste Management Plan

PJSC

Public Joint Stock Company

DALI

Digital Addressable Lighting Interface

PMC

Programme Management Consultant (PMC)

DEC

Dubai Exhibition Centre

PMO

Portfolio Management Office

DED

Department of Economic Development

PPE

Personal Protection Equipment

DEWA

Dubai Electricity and Water Authority

PV

Photovoltaic

DIAD

Delivery Information Acquisition Device

PVC

Polyvinyl Chloride

DM

Dubai Municipality

RTA

Roads and Transport Authority

EEG

Emirates Environmental Group

RST

Role Specific Training

EIA

Environmental Impact Assessment

SDGs

Sustainable Development Goals

ENOC

Emirates National Oil Company

SME

Small to Medium EnterpriseEP

Environmental Plans

STP

Sewage Treatment Plant

EPD

Environmental Product Declaration

TSE

Treated Sewage Effluent

ETFE

Ethylene tetrafluoroethylene

UAE

United Arab Emirates

EV

Electric Vehicles

UK

United Kingdom

FSC

Forest Stewardship Council

UN

United Nations

FTE

Full Time Equivalent

UV

Ultraviolet radiation

GCC

Gulf Cooperation Council

UPS

United Parcel Service

GDP

Gross Domestic Product

USGBC

US Green Building Council

GGBS

Ground-granulated blast-furnace slag

VCM

Vinyl Chloride Monomer

GHG

Greenhouse gas

WBCSD

GRI

Global Reporting Initiative

World Business Council for Sustainable
Development

GVA

Gross Value Added

WCAG

Web Content Accessibility Guidelines

WW

Worker Welfare

AASHTOBS 8555
BS EN ISO 9001

04. Expo 2020 and the SDGs

05. G
 RI Content Index and Topic Boundaries