Sustainability Management

Organizational Profile

Priority Theme

1 2 3 4Social Activities

Governance and Internal Control

Management Control

Third-party Opinion

Index

26

T&D Insurance Group Sustainability Report 2023

Organizational Profile

1. Organizational Profile
1-1

Outline of the T&D Insurance Group’s Business

2-6

The T&D Insurance Group is a unique grouping consisting of a core set of domestic life insurance businesses pursuing market-specific strategies together with other businesses with an affinity to the life insurance market,
including a closed book business, an asset management business, and a pet insurance business, all under T&D Holdings, a holding company. This organization allows Group companies to work to fully exploit the strengths
and uniqueness of their respective business models, in support of their customers’ lives and businesses.

Group Structure as of July 31, 2023

Household Market

Small and Medium Enterprises Market

A holding company consisting of 26
subsidiaries and affiliated companies
that serves as the cornerstone of the
T&D Insurance Group

Investment Business

Ordinary
revenues

Ordinaryloss¥ 3,214.1¥ 74.1billionbillionIndependent Insurance Agent Market

Building a Client BaseUsing Digital Tools

Net less*

Adjusted
profit*Number of
employees¥ 132.1¥ 90.220,016billionbillion* Net loss attributable to owners of
the parent* Group Adjusted profit is calculated
by reflecting the adjustment of
temporary valuation gains or losses
resulting from market fluctuations on
accounting etc., to profit attributableto owners of parent.

Pet & Family Insurance
Asset Management Business

Pet Insurance Business

Main Group Companies Other Than Above
Insurance & Insurance-related Businesses

Investment-related Businesses

Administration-related Businesses

T&D Risk Solutions Co., Ltd.

T&D Lease Co., Ltd.

T&D Information System Ltd.

T&D Confirm Ltd.

Taiyo Credit Guarantee Co., Ltd.

Nihon System Shuno, Inc.

Toyo Insurance Agency Co., Ltd.

Alternative Investment Capital, Ltd.

Zenkoku Business Center Co., Ltd.

Daido Management Service Co., Ltd.

T&D United Capital North
America Inc.

Thuriya Ace Technology Company
LimitedTaiyo Life Aging Society Institute
Capital Taiyo Life Insurance Limited
FGH Parent, L.P.

Figures for revenues and losses are from fiscal 2022 and the number of employees is as of March 31, 2023

Sustainability Management

Organizational Profile

Priority Theme

1 2 3 4Social Activities

Governance and Internal Control

Management Control

Third-party Opinion

Index

27

T&D Insurance Group Sustainability Report 2023

1. Organizational Profile

1-2

T&D Insurance Group Companies and Foundations

2-1

Organizational Structure
The T&D Insurance Group consists of T&D Holdings, 21 consolidated subsidiaries and 5 affiliated companies that are engaged in life insurance and other businesses as described below.
( : Consolidated subsidiaries: Equity method affiliate companies)
T&D Holdings, Inc.

https://www.td-holdings.co.jp/en/

Insurance

Taiyo Life Insurance Company

https://www.taiyo-seimei.co.jp/

Daido Life Insurance Company

https://www.daido-life.co.jp/

T&D Financial Life Insurance Company

https://www.tdf-life.co.jp/

Pet & Family Insurance Co., Ltd.

https://www.petfamilyins.co.jp/

Capital Taiyo Life Insurance Limited
Insurance & Insurance-related
Businesses

Insurance-related

Investment Management and Advisory, etc.

Investment-related Businesses

Administration-related Businesses

FGH Parent, L.P.

https://fortitude-re.com/

All Right Co., Ltd.

https://www.all-right.co.jp/

T&D Risk Solutions Co., Ltd.

https://www.tdrs.co.jp/en/

T&D Confirm Ltd.
Toyo Insurance Agency Co., Ltd.

https://www.sonpo.co.jp/toyohkdaiko/

Daido Management Service Co., Ltd.

https://www.dms-hp.co.jp/

Taiyo Life Aging Society Institutehttps://www.taiyo-institute.co.jp/

T&D Asset Management Co., Ltd.

https://www.tdasset.co.jp/en/

T&D United Capital Co., Ltd.

https://www.tduc.co.jp/en/

T&D United Capital North America Inc.
Other Investment-related

Administration-related Businesses

T&D Lease Co., Ltd.

http://www.td-lease.co.jp/index.html

Taiyo Credit Guarantee Co., Ltd.

https://www.taiyo-sinyo-hosyo.co.jp/

Alternative Investment Capital, Ltd.

https://www.aicapital.co.jp/en/

T&D Information System Ltd.

https://www.td-system.co.jp/

Nihon System Shuno, Inc.

https://www.nss-jp.com/

Zenkoku Business Center Co., Ltd.

https://www.zbc-jp.com/

Thuriya Ace Technology Company Limited
Foundations* Includes main Group companies and foundations as of July 31, 2023.
* Capital Taiyo Life Insurance Limited and Thuriya Ace Technology Company Limited are located in Yangon, Myanmar.
* FGH Parent, L.P. is located in the British overseas territory of Bermuda.
* T&D United Capital North America Inc. is located in New York state, United States.

The Taiyo Life Welfare Foundation

http://www.taiyolife-zaidan.or.jp/

Daido Life Welfare Foundation

https://www.daido-life-welfare.or.jp/

The Daido Life Foundation

https://daido-life-fd.or.jp/english/

2-2

2-6

Sustainability Management

Organizational Profile

Priority Theme

1 2 3 4Social Activities

Governance and Internal Control

Management Control

Third-party Opinion

Index

28

T&D Insurance Group Sustainability Report 2023

1. Organizational Profile

1-3

Corporate Profile (as of March 31, 2023)

2-1

2-28

T&D Holdings, Inc.
Established

April 2004

Head officelocation

7-1, Nihonbashi 2-chome, Chuo-ku, Tokyo 103-6031, Japan

Capital stock¥207.1 billion

Number of
employees

123

Independentaccounting
auditorErnst & Young ShinNihon LLC

Descriptionof businessInsurance holding company for the T&D Insurance Group conducting the following:• Management control of life insurance subsidiaries and affiliates under the Insurance Business Act and other laws and regulations• Other businesses associated with the above

Taiyo Life Insurance Company

Daido Life Insurance Company

T&D Financial Life Insurance Company

EstablishedFebruary 1948 (Founded May 1893)

Established

July 1947 (Founded July 1902)

Established

July 1947 (Founded April 1895)

Head officelocation

7-1, Nihonbashi 2-chome, Chuo-ku, Tokyo 103-6031,
Japan

Head officelocation

2-1, Edobori 1-chome, Nishi-ku, Osaka 550-0002, Japan
7-1, Nihonbashi 2-chome, Chuo-ku, Tokyo 103-6031, Japan

Head officelocation

1-1, Shibaura 1-chome, Minato-ku, Tokyo
105-0023, Japan

Capital stock¥62.5 billion

Capital stock¥110 billion

Capital stock¥56 billion

Number of
employees

Sales: 9,016
Administrative: 2,337
Total: 11,353

Number of
employees

Sales: 3,577
Administrative: 3,203
Total: 6,780

Number of
employees

263<Taiyo Life’s Business Model><Daido Life’s Business Model><T&D Financial Life’s Business Model>

Households

SMEs

Independent insurance agentsProtection-oriented products covering medical care,nursing care and death security that meet customer needs

Products for corporate risk management(protection against death and disability)

Asset formation and protection-oriented productsthat support affluence and peace of mind

Collaboration with tie-up groups in the SME market

Products offered through independent
insurance agents (financial institutions, insurance shops)

Developing hybrid-style sales that combine
face-to-face and non-face-to-face sales
9,016 in-house sales representatives

Corporate organizations(NFCTA/TPA, etc.)

3,577 in-house sales representatives
1,261 non-life insurance agents

Number of sales agents: 198

13,987 tax(TKC National Federation/local branches of CPTA Associations) accounting agencies
Professional organizations of tax accountants

Industry Association to which the Three Life Insurance Companies Belong: The Life Insurance Association of JapanThe Life Insurance Association of Japan operates with the aim of promoting the sound development and maintaining the reliability of the life insurance industry in Japan and thereby contributing to the improvement of the
lives of the Japanese people.

Sustainability Management

Organizational Profile

Priority Theme

1 2 3 4Social Activities

Governance and Internal Control

T&D Insurance Group Sustainability Report 2023

Management Control

Third-party Opinion

Index

29
1. Organizational Profile

T&D Asset Management Co., Ltd.

Pet & Family Insurance Co., Ltd.

Established

December 1980

Established

August 2003

Head officelocation

Mita Bellju Building, 36-7, Shiba 5-chome,
Minato-ku, Tokyo 108-0014, Japan

Head officelocation

27-3, Higashiueno 4-chome,
Taito-ku, Tokyo 110-0015, Japan

Capital stock¥1.1 billion

Capital stock¥3.6 billion

Number of
employees

142

Number of
employees

82<T&D Asset Management’s Business Model><Pet & Family Insurance’s Business Model>

Investors

Owners of pets

Providing competitive products and services in a timely manner

Products that cover the cost of veterinary care for pet illness and injury

Number of investment trusts: 254
Number of discretionary investment and advisory contracts: 48

Selling through agents (pet shops, etc.)
290 agents

Pet & Family Insurance

T&D United Capital Co., Ltd.

All Right Co., Ltd.

Established

June 2019

Established

September 2022

Head officelocation

7-1, Nihonbashi 2-chome, Chuo-ku, Tokyo 103-6031,
Japan

Head officelocation

KABUTO ONE 9F WeWork, 7-1, Kabutocho,
Nihonbashi, Chuo-ku, Tokyo 103-0026, Japan

Capital stock¥5.5 billion

Capital stock¥750 million

Number of
employees

42

Number of
employees

18

Descriptionof business

Principal investment and investment management
aimed at diversification and optimization of theGroup’s business portfolio• Closed book business• Other business

Descriptionof business• Providing services in the healthcare and wellnessfield• Planning, development, and sales of service content and products

Sustainability Management

Organizational Profile

Priority Theme

1 2 3 4Social Activities

Governance and Internal Control

Management Control

Third-party Opinion

Index

30

T&D Insurance Group Sustainability Report 2023

1. Organizational Profile

1-4

Number of Employees

2-7

Number of Employees (T&D Holdings, Consolidated)
March 31, 2021
Business sector
Insurance & insurance-related businesses

March 31, 2022

(Number of temporary
employees)

March 31, 2023

(Number of temporary
employees)(Number of temporary
employees)

18,354(923)

18,411(882)

18,794(909)

Investment-related businesses

472

(15)

451

(16)

483

(20)

Administration-related businesses

789

(57)

783

(62)

739

(58)
(987)

Total

19,615(995)

19,645(960)

20,016

Male

3,847

(10)

3,829

(9)

3,799

(10)

Female15,768(985)

15,816(951)

16,217(977)

Of which Japan

19,600(995)

19,628(960)

19,982(987)

Of which Asia-Pacific

15

(0)

17

(0)

22

(0)

Of which Europe & North America

0

(0)

0

(0)

12

(0)

* The number of employees shows the number of employed staff excluding executive officers. The number of temporary employees is shown in parentheses as an annual average, which is not included in the number of employees.
* The figures for temporary employees differ from the Financial Report due to the rounding process.

Number of Employees and Number of People Hired by the Group’s Three Life Insurance Companies
Number of employees
Number of employees

Number of employees hired

March 31, 2021

March 31, 2022

March 31, 2023

FY2020

FY2021

FY2022
3,232

17,945

17,963

18,396

3,464

3,090

Male

3,379

3,356

3,352

158

142

167

Female14,566

14,607

15,044

3,306

2,948

3,065

Sales representatives

12,23912,233

12,593

3,181

2,820

2,941

Male

293

290

274

45

38

34

Female11,946

11,943

12,319

3,136

2,782

2,907

Administrative

5,706

5,730

5,803

283

270

291

Male
(Managers)

3,086(2,085)

3,066(2,117)

3,078(2,155)

113

104

133

Female(Managers)

2,620
(454)

2,664
(499)

2,725
(603)

170

166

158

* Managers include head office deputy division managers, assistant officers, and other officers.

2-8

401-1

Sustainability Management

Organizational Profile

Priority Theme

1 2 3 4Social Activities

Governance and Internal Control

Management Control

Third-party Opinion

Index

T&D Insurance Group Sustainability Report 2023

1. Organizational Profile

1-5

Dialogue and Consultations with Labor Unions

2-30

Each of the three life insurance companies in the T&D Insurance Group has an independent labor unionand a collective agreement. On this basis, the companies have proactively discussed with the unions
on a wide range of issues including business management, corporate policies, wages, working hours,
holidays, personnel management systems, fringe benefits and so forth. We believe that a truly meaningful cooperative relationship between employees and company, that is based on the spirit of trustingeach other, can be built only through straightforward discussions based on their respective viewpoints,
and that kind of relationship will motivate employees and bolster the competitiveness of the company.

Labor Unionization of the Administrative Personnel of the Three Life Insurance Companies

Labor unionization rate

FY2020

FY2021

FY2022

80.5%

80.6%

81.9%

2-2

Cooperation with Suppliers31
2. Supply Chain

414-1

Management of Outsourcing of Business Operations
The T&D Insurance Group outsources some business operations to third parties. In order to maintainour management soundness and strengthen our management control capability, we have prepared theadequate management system for outsourcing, specifically by formulating the methodology to selectoutsourcing partners and supervise them. T&D Holdings has formulated an Outsourcing Checklist as apart of the Guidelines for Outsourcing and Detailed Rules on Risk Evaluation for Outsourcing, based on
the Procedural Guidelines for Implementation and Management of Outsourcing. The Group examines
the risk-related issues, and assesses the suitability of each outsourcing partner with covered in the note
respect to the issues including social aspects* such as human rights, labor conditions, and environmental initiatives.
* Social aspects refer to the occurrence of human rights violation, labor problems such as forced labor, excessive work hours, and healthand safety, as well as measures to prevent and mitigate environmental pollution and climate change.

After the commencement of outsourcing, the Group checks the outsourcing partner more than once a
year, monitors the performance of the outsourced operations, and, if necessary, asks for improvements.

2. Supply Chain
2-1

Definition of Supply Chain

2-6

T&D Holdings defines its supply chain as shown in the table below, and works toward widespread sustainability and CSR throughout that supply chain.
Activities
Sales of products andservices

Media
Sales agents

Sales agentsContracting work
Office buildings

ICT systems, consulting, auditing
Buildings

Construction, maintenance, administration of office buildings

Energy consumed

Petroleum refining and distribution, electric power providers

Waste

Waste disposal companies

DeliveryMovement of
employees
Investment

Supply chain
Manufacturing of media to be used in the sales of products
and services

Delivery company
Business trips

Airplane, rail, bus, taxi, accommodation

CommutingRail, bus
Investees

Initiatives for Green Purchasing and Procurement
The T&D Insurance Group takes various initiatives to protect the global environment, based on the ‘T&D
Insurance Group CSR Charter’ and the ‘T&D Insurance Group Environmental Policy.’ As one facet ofthese efforts, the Group has formulated its Groupwide Green Purchasing Standards to be applied when
the Group procures or purchases the goods or services needed for its business operations. The Group
promotes green purchasing and green procurement, giving priority to the purchase of goods or services
that help reduce its environmental impact. Green purchasing mainly targets office furniture, equipment
and consumable supplies, while green procurement targets printing of product brochures and policy
documents and procurement of real estate facilities and system equipment. Results of these activities
are reported to the Group SDGs Committee and its upper organization, the Board of Directors, every
six months.