Last changes: 03.04.2017

Table of contents
About O&O MediaRecovery 12
Overview of features
Important information regarding data restoration
What you should do in case of data loss
Prepare for an emergency

3
4
5
6
7

System requirements

8

Installation

9

Information about licensing
Enter license
Uninstall
Updates of O&O MediaRecovery

10
11
13
14

Online registration

15

Quick Start

17

Getting started

18

Start O&O MediaRecovery
Select drive
Start search
Run scanList of supported file types
Select files to be restored
Select target folder for the data rescue
Save files
Completing data rescue
Save and continue data rescue

End user license agreement

19
21
22
23
24
26
30
32
33
34

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About O&O MediaRecovery 12

About O&O MediaRecovery 12
Thank you, for choosing O&O MediaRecovery!
It's happened to the best of us: with the blink of an eye important files can be deleted andpresumed lost forever. Whether the result of a computer virus, a software error, or user error, thiscan be devastating. Important documents and business data aside, in the age of digital
photography the loss of a captured moment can be irreplaceable.
When such a disaster strikes, what can be done? Many users cut their losses and accept that theirfiles are lost. However, this is not necessarily the way it has to be. O&O MediaRecovery is a
software restoring media data, such as picture, video- or music data. Even if Windows, except the
garbage bin, does not offer the possibiltiy for restoration, you can now restore madia data withO&O MediaRecovery. An easy quick and secure job. Accompanied by an on-screen assistant, you
are guided through the data recovery process, step-by-step. When all is finished you will be able touse the once-deleted data just as before.
We hope this product is a joy for you to use and saves you valuable time at home and theworkplace.
Yours O&O Software
www.oo-software.com

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Overview of features

Overview of features
Besides the continuous maintenance and enhancement of the existing program components, youwill find several additional new and helpful features. Two additionally integrated search algorithms,
known by our highly acclaimed test winner O&O UnErase, you can now search for lost data evenmore effectively with O&O MediaRecovery. The list of supported files was also enhanced so that
more than 80 file types and file enhancements can be processed. The advanced data rescue
assistant guides you intuitively through the search and restoration process.
Additionally integrated search techniques: Quick search for files, even on very large disks(O&O UnErase)
Enhanced file type recognition; more then 80 file types and different file extensions from all
current media application can be processed.
Support of Windows 10
Deep search for files on destroyed partitions and disks
Preview for some file types before the data restoration
Disks will also be rescued, where file types have been damaged or destroyed by software
Searches and restores especially small files (O&O-DeepScan-function)
No unnecessary restoration of existing files. Thanks to the O&O-SmartScan function existing
files are filtered and thus accelerates the search and restore process.
Das Dateisystem kann ignoriert werden und so auch noch von formatierten Datenträgern
eine Datenrettung ermöglicht werden.
Supports all hard disks, changeable drives (e.g. ZIP) a memory cards as well as USB sticks,
CompactFlash and most of the digital cameras
Supported by 64-Bit

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Important information regarding data restoration

Important information regarding data restoration
If you would like to restore mistakenly deleted files, you should try to avoid, as much as possible,
writing to the affected disk.
O&O Media Recovery is able to restore data, in which the directory structure and the information isalready deleted or have been overwritten. This can happen when a partition is formatted or new
files are created. O&O MediaRecovery can search out files and restore them as valid files thanks to
special processes.
Unfortunately, not all files can be recovered without error. So wird beispielsweise die
Wiederherstellung durch eine starke Fragmentierung der Dateien erschwert. In such a case, theregular use of a defragmentation tool such as O&O Defrag can not only help you avoid thisproblem, but also can strongly contribute to the improved performance of your system. Advice:
Don't defragment your disk after your data got lost.
Please note, however, that it may not be possible to restore all deleted data If the areas, where thedeleted data was located has already been overwritten, it is not possible to restore them with O&O
MediaRecovery. If some areas have been partly overwritten, some files may be incomplete possibly
leading to errors.
Should you have further questions, you can always contact our technical support team. Please notethat we can only provide this support for registered users of the software according to theirindividual license agreements. However, in conjunction with our subsidiary, the support staff of
O&O Services GmbH would be more than happy to offer you fee-based assistance in rescuing yourlost data.
Note
Please do not delete any data for fun or for test purposes without first making a backup copy using
e.g. O&O DiskImage. We strongly recommend that you regularly make back up copies of yourimportant data and store them in a safe place.

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What you should do in case of data loss

What you should do in case of data loss
If possible, do not save anymore data onto the system after the data in question have been deleted.
Close all applications without saving any data to the disk or other data storage media (if possible).
Even searching or downloading data rescue programs from the Internet can overwrite areas of yourhard disk, restoring your lost data is thus complicated or even becomes impossible.
If in doubt, shut down the computer!
Think calmly about how the data were deleted. Try not to panic and quickly restore the data inquestion. Reckless behavior can lead to even more data loss.
Make sure that the files are not located in the Windows Recycle bin.
If the data is really deleted, you should employ O&O MediaRecovery for the data rescue.

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Prepare for an emergency

Prepare for an emergency
1. Install O&O MediaRecovery on the computer, on which you want to restore data if an
emergency arises.
2. Register O&O MediaRecovery with the acquired license code . Without a valid license code
it will not be possible to restore data with O&O MediaRecovery.
3. All necessary preparations are now complete. If you have to restore data due to an
emergency, follow the instructions in the section Getting started or Quick Start.

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System requirements

System requirements
The system requirement of each operating system have to be fulfilled
50 MB free hard disk space
Supported by 32 Bit/64 Bit
Windows® Vista till Windows® 10 (all Editions)
In order to install and run O&O MediaRecovery, it is necessary for you to be a member of the local
administrator group or own an equivalent level of privileges. Domain Administrators normallyalready possess these permissions.

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Installation

Installation
Important:
If you have already lost this file by accident, before having installed O&O MediaRecovery, thenfollow the instructions in chapter Execute the Instant-Installation. To execute the Instant-Installation
correctly, you will need a second computer and a portable disk or a network connection fromwhich you can access the target computer.

Installing O&O MediaRecovery is very easy. Please follow the steps below:
1. Starten Sie den Rechner, auf dem Sie O&O MediaRecovery installieren möchten.
2. Sign in as an administrator or equivalent.
3. Start the installation file of O&O MediaRecovery, which you have either downloaded fromour Webserver or is located on your CD-ROM.
4. After the setup program has been successfully initialized, please follow the installation
dialogue.
5. Während der Installation können Sie wählen, ob Sie eine Instant-Installation oder eine
normale Installation durchführen möchten.
6. Also, you can decide if you want to grant access to O&O MediaRecovery the current or allusers.

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Information about licensing

Information about licensing
O&O MediaRecovery needs to be licensed for each computer, in other words, you need to acquirea license for each computer where you use O&O MediaRecovery. You are not allowed to transfer
this license on another computer.
Testversion
If you do not enter a valid license key, you can use O&O MediaRecovery as test version. The test
version allows you to search for lost files, yet it cannot restore them. Restoration is only available in
the full version. Should you have any questions, please contact our Support Team.

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Enter licenseEnter license
Note
In order to activate the product after installation or to gain access to the Full Version at a later time,
you must possess a valid license key. This license key is also called a registration code, serial
number, or product ID.
The dialogue for registration always appears automatically at the start to guide you if you are using
an unregistered version or have entered the registration code incorrectly.
The registration wizard allows for a simple registration process. When you select the option Enter
your Registration Code, a dialog box will appear where you can enter the registration code you
received when purchasing the software. Please make sure that you do not confuse the digit “1”with “I” or enter any empty spaces where they don’t belong.
Press Next to save the registration data or Cancel to leave the dialog window without saving thedata.
When you have correctly entered the license code you will receive a confirmation in the dialog
window.
Should you run into any problems when entering your registration code, please contact our
Support Team.
Note
If you do not enter a valid license key, you can use O&O DiskRecovery as test version. The test
version allows you to search for lost files, yet it cannot restore them. Restoration is only available in
the full version. Should you have any questions, please contact our Support Team.

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Enter license

Registration wizard: Enter the license key

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Uninstall

Uninstall
1. To remove O&O MediaRecovery from your system, open the control panel from the Startmenu settings and select Software.
2. Please select O&O MediaRecovery from the list of installed software products and click on
Add/Remove.
3. Confirm the uninstall of O&O MediaRecovery. Once the uninstall process is complete you
will receive a confirmation message. O&O MediaRecovery is now removed from yoursystem.

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Updates of O&O MediaRecovery

Updates of O&O MediaRecovery
If you want to update O&O MediaRecovery to a newer version, you’ll need the license key. Please
follow the following directions:
1. Start the installation of O&O MediaRecovery.
2. Follow the normal O&O MediaRecovery installation.
3. Once finished, the new version is fully installed.

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Online registration

Online registration
In order to register online, you will need the license key, which you have received when you
purchased the program.
If you'd like to register online, start the O&O program. The questions related to online registration
always appear at the start, provided you haven’t registered online.

Prompts for the Online registration

What are the advantages of registering online?
Online registration gives you the benefit of having your customer data kept safely in our files,
which means we can provide you with even better service. This comes in very handy if, for example,
you’re unable to find the access code to your product. You can then quickly and easily request it
from us. You will need the license key for updates or if you reinstall your O&O programs because
you had to set up your computer again.
Further advantages will let you
Be supplied with the latest information about our products

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Online registration

Make free updates on new versions of purchased items (minor updates)
Upgrade to a new version at a special discount price (major update)Obtain support from our customer service
And much, much more...
How do I register online?
If your O&O program was purchased on our Online Shop, you’ve automatically registered with us.
If you start the Installation from the CD, you will be asked, if you want to register online. You thenhave the option of either registering immediately or at another time. All you’ll need is a functioning
Internet connection and a valid license key.
You may also complete the registration form right here:
http://www.oo-software.com/register
Just return the completed online form by clicking “Send” and you’ll be eligible to take fulladvantage of our O&O Customer Service.

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Quick Start

Quick Start
Connect the drive, from which you would like recover data, to your computer. It is necessary thatyour computer is running a compatible version of Windows.
1. Start O&O MediaRecovery over Start/All Programs/O&O Software/O&O
MediaRecovery.
2. After the start you will get to the drive selection by clicking on Continue. Select the driveon which you would like to recover data and confirm by clicking on Next.
3. Confirm the initial data recovery settings on the next page by click on Next.
4. After the scan for deleted data has been completed you may now select from the list offolders and files the deleted files you would like to restore. With some file types (e.g.
pictures) you can see the content of the file. This function is activated with preview.
5. Clicking Next will lead you to the selection of the target folder. In this folder your restored
files will be saved.
6. In the next step the files will be restored. After this is complete, you will be able to view astatus report of all actions taken up to this point. You can now end O&O MediaRecovery.
Note
Please make sure that there is sufficient disk space on your system and the target folder is not
located on the drive where you would like to recover the deleted data.

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Getting started

Getting started
The following chapters will explain how to rescue data after a successful installation O&O
MediaRecovery.

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Start O&O MediaRecovery

Start O&O MediaRecovery
For this start O&O MediaRecovery either over the desktop link or under Start/All Programs/O&O
Software/O&O MediaRecovery. You can also have online help displayed by clicking Help or
pushing F1.
As soon as O&O MediaRecovery starts you start with the data recovery or continue with apreviously saved data rescue. Clicking Next will take you to the Drive Selection dialog box. O&O
DiskRecovery may be Cancelled at any time.
Loading a Saved Data Recovery
1. Select Load a stored data rescue for continuance and select the file with the data
rescue. Such a file generally has the extension DRD.
2. The data recovery information will then be loaded. Then you will be able to continue withyour data rescue. If the data volume on which you would like to recover data is not present
on your system, an error message will appear.
Execute data rescue from an image
Our data imaging programm O&O DiskImage can be used to create a direct forensic 1:1 image ofthe affected disk. This image (*.omg) can be mounted under Windows as a drive, and you can thentry to rescue you data with O&O MediaRecovery. The advantage is that the original disk will nolonger be needed and thus can be used for other measures, such as sending it to a data rescue
facility.
Under Load an image of a drive, which has been using O&O DiskImage you can loada created image(*.omg), and then run the data rescue from there.

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Start O&O MediaRecovery

Start up dialogue box of O&O MediaRecovery

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Select drive

Select drive
Select the drive, where you want to search for the deleted data. You can either select a partition(e.g.C: or D:) or an entire hard disk. You can also select as many storage volumes as you want, e.g.
USB Sticks and Memory-Cards of digital cameras. Clicking Next will end the Drive Selection dialog.
As a standard, the areas which cannot be partitioned are hidden. Unselect Hide unpartitionable
areas, if you want to make these areas visible.
Compared to the areas that cannot be partitioned there might also be areas, which are notpartitioned. These areas are not available as partitions for Windows, but can be searched by O&O
MediaRecovery. These areas are displayed in the partition list of a hard disk as RAW or "notallocated".
If you want to add drives after starting O&O MediaRecovery (e.g. USB-Sticks or digital cameras),then they will be displaye whenever you update the drives. Then the drive list will be scanned once
more and displayed.

Select drive

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Start searchStart search
Click in the dialogue on Continue to start the search for deleted files. Depending on the size of thedisks, this procedure can take several hours.

Start Search

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Run scanRun scanDuring the scan you will receive information regarding the O&O DiskRecovery scan by way of astatus dialog box. In it you will find the overall progress of the scan, the progress pertaining to a
specific file, and the number of files found to this point.
The elapsed time, as well the estimated time remaining, can also be found here.
You can minimize O&O MediaRecovery while pressing minimize in the task bar. By clicking Cancel,
you can stop the scan at any time. When the scan is interrupted you will be returned to theprevious page of the assistant where you will be given the option of resuming the scan or runningit again.

Scan

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List of supported file types

List of supported file types
O&O MediaRecovery can search and recover the following media file types:
File extensions
3GP

Description
3GP Multimedia
Container Format

AI

Adobe Illustrator
FormatQuickTime FileSound File Format
Animated PointerAdvanced Streaming
FormatSound Player File
Audio Video InterlacedFile
3D Home Architect
Windows Bitmap
FrameMaker Format
Corel Draw
8/9/10/11/12/X3
Corel Draw Template
File
CIFF Format

AIF
AM
ANI
ASF
AU
AVI
BLD
BMP
BOO
CDR
CDT
CIFF
CLP

Publisher
Third Generation
Partnership
Project (3GPP)
Adobe

File group
MoviesApple
Microsoft
MicrosoftMoviesAudio
Graphic
MoviesSun Microsystems
Microsoft

Audio
Movies3D HomeMicrosoft
Adobe
Corel

Graphic
Graphic
Graphic
Graphic

Corel

Graphic

Canon

Digital camera RAWFormat
Graphic

Microsoft

CMX
CONT

Windows Clipboard
FormatCorel Clipart
Contax Raw Format

CPT
CR2

Photo-Paint Image
CR2 Format

Corel
Canon

CRAFT
CUR
DBx

Serif CraftArtist
Serif
Cursor File Format
Microsoft
Microsoft Picture
Microsoft
Catalog
DICOM Medical
Imaging Data
Shockwave Director File Macromedia
Device-Independent
Microsoft
Bitmap graphics
Digital Imaging and
DICOM

DCM
DCR
DIB
DICM

Corel
ContaxGraphic

Graphic
Digital camera RAWFormat
Graphic
Digital camera RAWFormat
Graphic
Graphic
Graphic
Graphic
Graphic
Graphic
Graphic

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DPP
DRW
DSC
DWG
DXR
EMF

Communications in
Medicine (DICOM)
Serif DrawPlus
Micrografx Designer
FormatRollei Raw Format

List of supported file types

Serif
Micrografx

Graphic
Graphic

Rollei

Digital camera RAWFormat
Graphic
MoviesGraphic

FLC
FOV

AutoCAD File Format
Autodesk
Protected Movie File
Macromedia
Windows Enhanced
Microsoft
Meta File
Freehand File Format
Macromedia
Flash Movie Authoring Adobe (Macromedia)
File
Autodesk Animator File Autodesk
Foveon Raw Format
FoveonFPX
FUJI

FlashPix Format
Fujifilm Raw Format

Kodak
Fujifilm

GIF
ICO
IFF
IMG
INDD
JP2

GIF 87a/89a
Windows Icon File
Deluxe Paint ImageGEM Paint
InDesign
JPEG 2000 File

Compuserve
Microsoft
Electronic Arts
Digital Research, Inc.
Adobe

FH8
FLA

Graphic
MoviesGraphic
Digital camera RAWFormat
Graphic
Digital camera RAWFormat
Graphic
Graphic
Graphic
Graphic
Graphic

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Select files to be restored

Select files to be restored
After the scan has been completed, the files found will be displayed in two lists; The left list
includes folders, which were found for each data rescue option (O&O UnErase, O&O DiskRecovery),the right list includes found files of the selected folders. By selecting a specific file type, thecorresponding files on the right list will change.
When your selections are made, click on Next to continue to the next step.

Select files

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Preview

Preview
Many picture and text files can be immediately previewed without having been previously
recovered.
To activate the preview select the file type group on the left and then click on Preview. If the
button is grayed-out, these types of files cannot be previewed.
With the preview function active, click on the file you would like to preview.
To deactivate the preview function, click again on Preview.
Note
The fact that a preview is not available for some files does not rule out the chance for a successful
and flawless restoration of those files. This function should not be seen as a way to judge thequality of a pending restoration, but rather as a means to make the file identification processeasier.

Preview function

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Preview

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FilterFilterMany picture and text files can be immediately previewed without having been previously
recovered. To do so, enter the size range in which the desired files should fall. You can also
stipulate whether the filter should consider all files, only those previously selected, or only thoseyou previously left unselected.

Applying a filter

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Select target folder for the data rescue

Select target folder for the data rescue
To recover selected files you need to enter a saving location. By default your 'My Documents' folder
is set, but any folder, including network folders, may be selected for this. O&O MediaRecovery legt
automatisch ein Unterverzeichnis fest, in das die Wiederherstellung erfolgt. Because an individual
subfolder is created for every file type recovered, it is advised that you select a target folder that is
new or empty. In addition, it is possible to create a report regarding the completed data recovery.
Enter the target folder for the data to be rescued. If it does not exist yet, it will be createdautomatically. Confirm the corresponding dialogue question.
Note
Also do not forget to make sure you have enough storage capacity on disk to facilitate the newly
recovered files. If you only have one partition (e.g. only "C:"), you will need an external disks tosave the data to be restored, e.g. USB Stick.

Select target folder for the data rescue

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Select target folder for the data rescue

Create report on data rescue
Activating this option will enable you to view a detailed report regarding the completed data
recovery session. You can have this report saved to a different target folder as that in which therecovered files are to be saved. As a standard it will be created with the name"MediaRecoveryReport.rtf" in the target folder.
The reports are saved in Rich Text Format (RTF) and can be viewed and printed with the help of
applications such as WordPad, Microsoft Word, or any other text editing programs.

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Save files

Save files
While saving files, you will be informed on the progress in the status dialogue of O&O
MediaRecovery. Information, such as overall progress and the total size of the saved files, isdisplayed in real-time as the operation progresses.
The elapsed time, as well the estimated time remaining, can also be found here.
You can minimize O&O MediaRecovery while pressing minimize in the task bar. Pressing Cancel willinterrupt the saving operation. When the operation is interrupted you will be returned to theprevious page of the assistant where you will be given the option of changing the target directoryand reselect the files to be recovered. Please note that all files that have already been successfully
saved will be unselected so that you can continue to save files where you left off.

Data Recovery Progress

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Completing data rescue

Completing data rescue
After the successful recovery of files is completed, a summary of the data recovery will appear.
From here you can Open Target Folder and immediately access the restored files.
By clicking Finish O&O MediaRecovery will be closed.

Completing data rescue

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Save and continue data rescue

Save and continue data rescue
At any time you can interrupt the data recovery operation and continue it at a later time. In thebottom-left-hand corner of the Assistant you will find a button entitled Save Data Recovery. This
will open a dialog box that will allow you to save the current data recovery.
After the data rescue is successful saved, it is possible to start the with O&O MediaRecovery at alater time. Further information on this subjet can be found in the section "Start O&O
MediaRecovery".
Please note that the save function is only available when you have made changes to the default
data recovery settings.

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End user license agreement

End user license agreement

O&O Software GmbHGENERAL and SPECIALIZED SECTION
GENERAL SECTION
IMPORTANT – PLEASE READ CAREFULLYThis End User License Agreement (EULA) is organized into 2 sections: a general part, which is valid
for all O&O products, and a specialized part, which includes the particular terms of eachcorresponding product. By accepting both parts of the license terms they automatically form part ofyour contract with O&O Software, Am Borsigturm 48, 13507 Berlin. If you have any questions
regarding this contract and the license terms, our Service Team is available to help you under
info@oo-software.com.
The software product is protected by copyright laws and international copyright contracts as well asother laws and agreements concerning intellectual property.
1. End user license agreement. Object and form of delivery(1) You receive the software covered by the contract in executable for (Binary code) together withthe relevant documentation released by O&O according to Section (6).
(2) The software provides the range of functions described in the given documentation. The
documentation regarding functionality may be consulted prior to concluding the contract in theinternet presentation on the following site www.oo-software.com/.
(3) Delivery will be made according to the way in which you have purchased the software, either byhaving a disk directly handed over, or sent by mail to an address you have supplied, or through theforwarding of a license as well as any required download information to a given E-mail address.
(4) If you are currently receiving updates as part of a maintenance agreement, these will be madeavailable electronically to you for downloading.
(5) Changes to the delivery or E-mail address can only be considered, if they are supplied in writing
or by E-mail to the address or E-mail address indicated on http://www.oo-software.com at least
two weeks before delivery of the update.
(6) A printed copy of the documentation will not be included in the delivery. The documentationconsists primarily of electronic aids.
2. Requirements for application (system requirements)(1) Installation of the software is not part of the agreement.

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End user license agreement(2) Depending on the software, there are certain system requirements that must be met in order to
use the software according to the terms of this contract. These will be defined according to eachproduct in the specialized section of this contract.
3. Rights of use, including test versions, unauthorized transfer, and application(1) O&O grants you, upon payment of the agreed one-time fee, a permanent, spatially unlimited
and non-exclusive right to use the software.
(2) Test versions – if you have installed a test version of one of our products taken from the O&O
Website http://www.oo-software.com/, the right of use will be, according to the program, for alimited time only and/or technically restricted.
(3) One copy of the software is entitled to be used on a maximum of one (1) output
device/workstation simultaneously.
(4) If you want to use the software on more than one output device/workstation, the rights of use
must be extended accordingly. To find out which O&O products are also available as volume
licenses, please consult (http://www.oo-software.com/). The separate price list concerning O&O
Volume Licenses will apply to extending the rights of use without redelivery.
(5) Any use beyond that agreed upon in the contract is one in violation of the contract. In such acase, you are required to report this use that exceeds the rights of use to the supplier without any
delay. The parties will then try to bring about an agreement for extending the rights of use. For theduration of the excessive usage, i.e., until the conclusion of such an agreement or the cessation of
the excessive usage, you are required to pay compensation for this excessive usage according to theamount indicated in our price lists. The amount of compensation will be calculated on the basis ofa four year, straight-line depreciation. If we are not informed of the excessive usage, a contract
penalty in the amount three times the price of the usage indicated in the price list will be due O&O.
(6) You are entitled to create a backup copy of the software and to conduct ordinary data backups.
The creation of more copies than the amount needed for the backing up of any future usage(including the backup copies and data backups) is not allowed.
(7) Copyrights and other trademarks within the software may not be altered or removed. They
must be transferred onto every copy of the software.
(8) Unauthorized transfer – only when you have purchased the software with an accompanying
disk are you permitted to transfer it and then, only under the following conditions: a resale of thesoftware is only permitted when it involves an entire software copy, i.e., by surrendering your own
usage of the purchased copy, you are entitled to transfer these rights of use of the disk onto a third
party according to the terms of the agreement existing between you and O&O. When making sucha transfer, you are required to hand over to the third party all materials related to the software thatare covered in the contract and to delete the software from any storage volumes (e.g., hard disks)remaining in your possession.

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End user license agreement(9) Unauthorized rental and service – The purchase of this contract does not entitle you to any
public transfer or rental of the software. You are also not entitled to include the software as part ofyour providing services for and in the presence of any third parties. You may purchase anappropriate license from O&O for doing this.
4. Payment(1) The prices are given with the corresponding sales taxes included, unless otherwise indicated.
(2) Test versions – Downloads of test versions offered by O&O are provided free of charge, unlessotherwise indicated.
(3) If you receive updates of your programs as part of a Maintenance Agreement, the terms of
payment in these contracts will apply to these Maintenance Agreements.
(4) O&O is entitled to forward any data it has received onto third parties requiring it for purposes ofcollection.
(5) Until payment is made in full, O&O retains possession of all rights, particularly those concerning
copyrighted rights of use, on the materials included in this contract. O&O is specifically entitled tocancel a contract, for example, when your payment is delayed, it prohibits the further using of thesoftware and demands the surrendering of all copies or this being impossible, to demand theirdeletion. Should a third party have access to the object of purchase before payment is completed
for the contractual software, you are required to inform this third party about the object being theproperty of O&O and to inform O&O, in writing, about the third party’s access.
5. Material defect and defect of title(1) The software package or download you receive is free of any material defect or defect of title.
(2) A material defect exists when the software is unable to be used as described in the
documentation appearing on the website http://www.oo-software.com/ and included in delivery oravailable for downloading.
O&O is constantly checking to make sure that other sources are not misrepresenting the functions
and properties of the software as described in the documentation. You can therefore assume thatany descriptions beyond those found in the software documentation have not originated with O&O
and are also unknown to it. Please inform O& O if you learn of any software descriptions that
include functions and properties not mentioned in the documentation.
(3) Please inform O&O if you learn of any software descriptions that include functions andproperties not mentioned in the documentation.
(4) Any claims concerning defects of material and/or title related to the software have a limitation
period of two years subsequent to delivery of the program or transmission of the serial number
needed for downloading. If you are not a private individual, the warranty period is shortened to
one year.

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If O&O has fraudulently concealed a material defect, a three year limitation period will cover claims
related to this defect.
Payment for compensation that you might have been entitled to as a result of cancelation or anabatement can be refused upon expiration of the limitation period.
(5) You are required to inform O&O, in writing if possible, of any defects that arise immediately
upon their discovery. While doing so you should also describe, as well as possible, how the defect iscommunicated, the effect it has on the program, and under which circumstances it occurs.
(6) Should defects be reported to O&O within the limitation period, it will undertake a cure free ofcharge.
(7) As part of the cure, the corrected software will be redelivered as agreed. An on-site analysis andcorrection of the error on your system will not take place.
O&O assumes the ensuing expenses for the cure, in particular the costs for transport, labor, andmaterial. You are personally responsible for installation. O&O specifically does not assume on-site
installation as part of its obligation with regard to defects of material or title.
Should a change of the program be required as part of the cure, O&O will make the necessarychanges in the documentation without any charges.
(8) After the unsuccessful expiration of a deadline you set for cure, you can cancel the contract orreduce the purchase price and demand compensation instead of service or the replacement of any
futile expenditures.
(9) A deadline is not required whena) O&O refuses both kinds of cure, even if it is entitled to do so as a result of the arising expensesorb) the cure is impossible orc) the cure is unacceptable to you ord) the cure is unsuccessful.
A subsequent improvement is considered a failure after the second unsuccessful attempt unlessthere is something particular about the type of software or the defect itself or the surrounding
circumstances that would indicate otherwise.
(10) You are not entitled to cancel the contract if the defect is negligible, nor may you, in thisevent, demand compensation instead of full service.
(11) In the event of cancellation, compensation is due for any uses made. The compensation for use
will be based on a four year, straight-line depreciation of the purchase price.
(12) As a result of the abatement, the purchase price will be reduced by the amount which is
calculated for deducting the defect from the value of the software. The standard used will be its

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value at the time the contract was concluded. The amount, when necessary, is to be calculated byestimation. As a result of this reduction, any amount larger than that paid for the reduced purchaseprice will be refunded.
(13) If it turns out that a reported problem did not arise as a result of a defect in the software, O&O
is entitled to invoice you, according to the amount charged in its price lists for such services, theexpenses for analysis and correction of the problem if you can be accused of malice or grossnegligence.
(14) The seller’s warranty is canceled when changes are made on the software without expressed
written consent or when the software is not used as intended or used in an improper softwareenvironment, unless you can prove that these facts had nothing to do with the problems that
occurred.
6. Limitation of compensation(1) O&O is liable for compensation for every legal ground to the extent described in the following
provisions.
(2) The extent of liability of O&O for damages caused by malice or gross negligence arising fromO&O itself or one of its vicarious or legal agents is unlimited.
(3) There is no limit to the extent of liability of O&O or any of its legal or vicarious agents fordamages involving injury to life, physical well-being or health, or for simple breach of duty.
(4) There is unlimited liability for damages caused by serious organizational fault on the part of
O&O as well as for damages arising from a missing guaranteed characteristic.
(5) For the breach of an essential contractual duty, O&O is liable for damages normally foreseen in
a contract when none of the instances in provisions (2) – (4) applies.
(6) Any further liability for compensation is excluded, specifically excluded is liability without fault.
(7) Liability as defined by the product liability law remains untouched.
(8) If damage can be traced to have arisen through a fault on the part of O&O as well as on thepart of yourself, you must have your share of the fault evaluated.
You are responsible for making a standard backup of your data at least once a day. For data loss
caused by O&O, O&O is only liable for the expense of duplicating the data on your backup copies
that need to be created and for the restoration of data which would have also been lost during astandard backup procedure.
7. Final provisions(1) You may only balance claims from O&O with indisputable or legally valid claims.

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End user license agreement(2) Changes and amendments to this contract must be made in writing. This also applies tochanges to this provision.
(3) The contract is subject to German law. The uniform UN purchasing law (CISG) as well as the
UNIDROIT Factoring Agreement of Ottawa do not apply.
(4) Any general terms and conditions on your part will not be applied.
(5) In the event you are not a private individual or a resident of the Federal Republic of Germany,
we agree that the district court in Berlin will be the competent court for litigation arising from thiscontract.
8. Contact
If you have any questions concerning the O&O Software License Agreement or wish to speak with
O&O, please get in touch with us.
O&O Software GmbH, Am Borsigturm 48, 13507 Berlin, Germany.
Telephone: +49 (0)30 991 9162-00, Fax: +49 (0)30 991 9162-99
E-Mail info@oo-software.com / sales@oo-software.com, Web www.oo-software.com

SPECIALIZED SECTION
O&O BlueCon
Amendment to: 2. Requirements for application (system requirements)
The software requires Windows Windows Vista (all Editions), Windows Server 2008 (all Editions),
Windows 7 (all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows
Server 2012 (all Editions), Windows Server 2012 R2 (all Editions), Windows 10 (all Editions) orWindows Server 2016 (all Editions) operating systems. Usage within the terms of this contract is notachieved without the application of these operating systems.
The product at hand can only be employed according to the acquired license. The following license
types exist for O&O BlueCon:
O&O BlueCon Admin Edition
You are authorized to use the software product on all computers a) in the possession of thecompany (legal person or natural person(s) in the case of corporations) owning the license and b)
all located at a single site. This software product may be used only via the corresponding bootablemedium that was either purchased or that you created. Separate installation of the software
product itself or any of its components on individual computers is not part of this licensing
agreement. This license is bound to a single natural person and is non-transferable.

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O&O BlueCon Tech Edition
You are authorized to use the software product on all computers. This includes computers not
owned by the company of the licensee (also known as Service Technician's License). This software
product may be used only via the corresponding bootable medium that was either purchased orthat you created. Separate installation of the software product itself or any of its components on
individual computers is not part of this licensing agreement. This license is bound to a single natural
person and is non-transferable.
O&O BuildPE
Important note for working with O&O BuildPE
The program overwrites the target storage volume (these volumes include re-writable CDs or USB
Sticks, amongst others). Please therefore make absolutely sure that the target volume does notcontain any data that you may still require, as the overwriting of this data cannot be reversed!
O&O formally declares that it is not responsible for damages arising from the improper use of O&O
BuildPE.
Amendment to: 2. Requirements for application (system requirements)
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows Server
2012 (all Editions), Windows Server 2012 R2 (all Editions) or Windows 10 (all Editions) operating
systems. Usage within the terms of this contract is not achieved without the application of these
operating systems.
O&O CleverCache
Amendment to: 2. Requirements for application (system requirements)
O&O CleverCache Professional Edition
The software requires the Windows Vista (all Editions) or Windows 7 (all editions) operating
systems. Usage within the terms of this contract is not achieved without the application of these
operating systems.
O&O CleverCache Server Edition
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions) or Windows Server 2008 R2 (all Editions) operating systems. Application within theterms of this contract is not achieved without the use of one of these operating systems.
O&O Defrag

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Amendment to: 2. Requirements for application (system requirements)
O&O Defrag Professional Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is
not achieved without the application of these operating systems. Control of the program through a
network management is not possible.
O&O Defrag Workstation Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is
not achieved without the application of these operating systems. The O&O Defrag Workstation
Edition may be used on computers with or without the user interface. You are entitled to control
this program over the separately obtainable network manager.
O&O Defrag Server Edition
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows Server
2012 (all Editions), Windows Server 2012 R2 (all Editions), Windows 10 (all Editions) or Windows
Server 2016 (all Editions) operating systems. Usage within the terms of this contract is not achieved
without the application of these operating systems. The O&O Defrag Server Edition may be used oncomputers with or without the user interface. You are entitled to control this program over the
separately obtainable network manager.
O&O Defrag Virtual Machine Edition
The O&O Defrag Workstation Edition may be used on computers with or without the userinterface. You must own a minimum of one Server Edition to use a Virtual Machine Edition.
O&O DiskImage
Amendment to: 2. Requirements for application (system requirements)
The O&O DiskImage Express Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is
not achieved without the application of these operating systems. Control of the program through a
network management is not possible.
O&O DiskImage Professional Edition and Special Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is

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not achieved without the application of these operating systems. Control of the program through a
network management is not possible.
O&O DiskImage Workstation Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is
not achieved without the application of these operating systems. The O&O DiskImage Workstation
Edition may be used on computers with or without the user interface. You are entitled to control
this program over the separately obtainable network manager.
O&O DiskImage Server Edition
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows Server
2012 (all Editions), Windows Server 2012 R2 (all Editions), Windows 10 (all Editions) or Windows
Server 2016 (all Editions) operating systems. Usage within the terms of this contract is not achieved
without the application of these operating systems. The O&O DiskImage Server Edition may be
used on computers with or without the user interface. You are entitled to control this program overthe separately obtainable network manager.
O&O DiskImage Virtual Machine Edition
The O&O Defrag Workstation Edition may be used on computers with or without the userinterface. You must own a minimum of one Server Edition to use a Virtual Machine Edition.
Amendment to: 3. Rights of use, including test versions, unauthorized transfer, and application
Creation and restoration of images
The source computer and each target computer are required to hold licenses, to create and restore
images using O&O DiskImage. One license is sufficient under the previously mentioned terms, if thesource and the target computer is one non-virtual workstation. Each virtual machine is seen as anindependent computer; in other words, each virtual machine needs its own license.
O&O DiskRecovery
Amendment to: 2. Requirements for application (system requirements)
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows Server
2012 (all Editions), Windows Server 2012 R2 (all Editions), Windows 10 (all Editions) or Windows
Server 2016 (all Editions) operating systems. Usage within the terms of this contract is not achieved
without the application of these operating systems.
The product at hand can only be employed according to the acquired license. The following license

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types exist for O&O DiskRecovery:
O&O DiskRecovery Professional Edition
You are authorized to install and use the software product on only one computer. This should be
used wholly in conjunction with all hardware in your possession, i.e. this license may not be used toprovide a service to a third party. Other limitations may apply in the software itself. Please consult
the software documentation for more information on these limitations.
O&O DiskRecovery Admin Edition
You are authorized to install and use the software product on all computersa) in the possession of the company (legal person or natural person(s) in the case of corporations)owning the license and b) all located at a single site. This should be used wholly in conjunction withall hardware in your possession, i.e. this license may not be used to provide a service to a third
party. This license is bound to a single natural person and is non-transferable.
O&O DiskRecovery Tech Edition
You are authorized to install and use the software product on all computers. This includes
computers that do not belong to the company owning the license (also known as Service
Technician's License). This license is bound to a single natural person and is non-transferable.
O&O DiskStat
Amendment to: 2. Requirements for application (system requirements)
O&O DiskStat Professional Edition
The software requires Windows Vista (all Editions) or Windows 7 (all Editions) operating systems.
Usage within the terms of this contract is not achieved without the application of these operating
systems.
O&O DiskStat Workstation Edition
The software requires Windows Vista (all Editions) or Windows 7 (all Editions) operating systems.
Usage within the terms of this contract is not achieved without the application of these operating
systems. The O&O DiskStat Workstation Edition may be used on computers with or without theuser interface. You are entitled to control this program over the separately obtainable network
manager.
O&O DiskStat Server Edition
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions) or Windows Server 2008 R2 (all Editions), operating systems. Application within theterms of this contract is not achieved without the use of one of these operating systems.

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O&O DiskStat Virtual Machine Edition
The O&O Defrag Workstation Edition may be used on computers with or without the userinterface. You must own a minimum of one Server Edition to use a Virtual Machine Edition.
O&O DriveLED
Amendment to: 2. Requirements for application (system requirements)
O&O DriveLED Professional Edition
The software requires Windows Vista (all Editions) or Windows 7 (all Editions) operating systems.
Usage within the terms of this contract is not achieved without the application of these operating
systems. Control of the program through a network management is not possible.
O&O DriveLED Workstation Edition
The software requires Windows Vista (all Editions) or Windows 7 (all Editions) operating systems.
Usage within the terms of this contract is not achieved without the application of these operating
systems. The O&O DriveLED Workstation Edition may be used on computers with or without theuser interface. You are entitled to control this program over the separately obtainable network
manager.
O&O DriveLED Server Edition
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions) or Windows Server 2008 R2 (all Editions) operating systems. Usage within the terms ofthis contract is not achieved without the application of these operating systems. The O&O DriveLED
Server Edition may be used on computers with or without the user interface. You are entitled tocontrol this program over the separately obtainable network manager.
O&O DriveLED Virtual Machine Edition
The O&O Defrag Workstation Edition may be used on computers with or without the userinterface. You must own a minimum of one Server Edition to use a Virtual Machine Edition.
O&O Enterprise Management Console
Important note on the Microsoft SQL ServerThis product uses the Microsoft SQL Server or Microsoft SQL Server Express Edition. To the extent
that these programs are part of the installation of this product, the terms of their licensing related
to the use of this software will also apply to the terms of this agreement.
The use of Microsoft SQL Server Express Edition is free of charge in conjunction with this product.
The purchase of licenses for O&O Enterprise Management Console and related products is separate

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End user license agreementfrom any possible purchase of SQL Server products.
Amendment to: 2. Requirements for application (system requirements)
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows Server
2012 (all Editions), Windows Server 2012 R2 (all Editions) or Windows 10 (all Editions) operating
systems. Usage within the terms of this contract is not achieved without the application of these
operating systems.
O&O EventViewer
Amendment to: 2. Requirements for application (system requirements)
O&O EventViewer Workstation Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions) or Windows 8 (allEditions) operating systems. Usage within the terms of this contract is not achieved without theapplication of these operating systems. The O&O Event-Viewer Workstation Edition may be used oncomputers with or without the user interface. You are entitled to control this program over the
separately obtainable network manager.
O&O EventViewer Server Edition
The software requires Windows Server 2003 (all Editions), Windows Vista (all Editions), Windows
Server 2008 (all Editions), Windows 7 (all Editions), Windows Server 2008 R2 (all Editions) orWindows 8 (all Editions) operating systems. Usage within the terms of this contract is not achieved
without the application of these operating systems.
O&O EventViewer Virtual Machine Edition
The O&O Defrag Workstation Edition may be used on computers with or without the userinterface. You must own a minimum of one Server Edition to use a Virtual Machine Edition.
O&O MediaRecovery
Amendment to: 2. Requirements for application (system requirements)
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is
not achieved without the application of these operating systems.
O&O PartitionManager
Amendment to: 2. Requirements for application (system requirements)

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O&O PartitionManager Professional Edition
The software requires Windows Vista (all Editions) or Windows 7 (all Editions) operating systems.
Usage within the terms of this contract is not achieved without the application of these operating
systems.
O&O PartitionManager Server Edition
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions) or Windows Server 2008 R2 (all Editions), operating systems. Usage within the termsof this contract is not achieved without the application of these operating systems.
O&O RegEditor
Important note for working with the Microsoft Windows Registry
Before making changes to the Microsoft Windows Registry (in the following Registry), you should
prepare a backup copy of the Registry and ensure that you’ll be able to restore the Registry if aproblem should arise.
O&O formally declares that it is not responsible for damages arising from the improper use of O&O
RegEdit. Changes to the Registry should only be made by experienced users who are aware of theconsequences of such changes. A defective Registry can influence the entire stability of the system
and lead to a crash of the computer or make it unable to start. This can further lead to loss of data.
Amendment to: 2. Requirements for application (system requirements)
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows Server
2012 (all Editions), Windows Server 2012 R2 (all Editions) or Windows 10 (all Editions) operating
systems. Usage within the terms of this contract is not achieved without the application of these
operating systems.
Amendment to: 4. Payment
O&O demands no fee for the use of O&O RegEditor. In addition, a fee for this license and thisprogram may not be demanded by any Third Parties, unless this is done with the expressed
approval of O&O. When in doubt, please get in touch with us. You can find our contact data at theend of this license agreement.
O&O SafeErase
Amendment to: 2. Requirements for application (system requirements)
O&O SafeErase Professional Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is

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not achieved without the application of these operating systems.
O&O SafeErase Workstation Edition
The software requires Windows Vista (all Editions), Windows 7 (all Editions), Windows 8 (allEditions) or Windows 10 (all Editions) operating systems. Usage within the terms of this contract is
not achieved without the application of these operating systems.
O&O SafeErase Server Edition
The software requires Windows Vista (all Editions), Windows Server 2008 (all Editions), Windows 7(all Editions), Windows Server 2008 R2 (all Editions), Windows 8 (all Editions), Windows Server
2012 (all Editions), Windows Server 2012 R2 (all Editions), Windows 10 (all Editions) or Windows
Server 2016 (all Editions) operating systems. Usage within the terms of this contract is not achieved
without the application of these operating systems.
O&O SSD Migration Kit
Amendment to: 2. Requirements for application (system requirements)
The software requires Windows Vista (all Editions), Windows 7 (all Editions) or Windows 8 (allEditions) operating systems. Usage within the terms of this contract is not achieved without theapplication of these operating systems. Control of the program through a network management is
not possible.

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