Saitama Prefectural Council of Social Welfare

Important Notice[FY 2024 Edition]

Special loans such as emergency small amount funds due to the impact of the COVID-19 pandemic

Special loans for which repayment forgiveness will beapplied in FY 2024
You can apply for repayment forgiveness for loan types that are eligible for repayment forgiveness if you
are exempt from inhabitants tax (both the "per-capita" and "per-income" portions) for FY 2024.

◆ List of eligible loans
Loan typeEligible loans

Comprehensive Support
Fund (Extension)
Emergency small
amount funds
Comprehensive Support
Fund (Initial Loan)

Non-eligible loans

Loans with a final repayment date on or afterJanuary 1, 2025

Loans with a final repayment date on or
before December 31, 2024

(1) The application date is on or after April 1, 2022,
and(2) Loans with a final repayment date on or afterJanuary 1, 2025

(1) The application date is on or before
March 31, 2022, or(2) Loans with a final repayment date on or
before December 31, 2024

◆ Check the table below and refer to the relevant pages to see whether you satisfy theconditions for an exemption.
Is the borrower currently the head of the household on the certificate of residence?
NO
YES

Was the current head of the household in the same household as the borrower at thetime of the loan application?
YESNOIs the borrower exempt from both per-capita and perincome inhabitants tax for FY 2024?
NO

YES

Target pages:

P.2, P.4-5

You are eligible for
exemption

Are both the borrower and the head of the household
exempt from both per-capita and per-income
inhabitants tax for FY 2024?

Target page:

NO

YES

P.6

Target pages:

You are not eligible for
exemption

P.3-5

You are eligible for
exemption

Target page:

P.6

You are not eligible for
exemption◆ Information in this guide1 How to apply for repayment forgiveness (for those who are eligible for exemption)

・・・・・・・・・・・・・・・・ P. 2-6

2 Repayment deferment and other exemptions (for those who are not eligible for exemption)

・・・・・・・・・・・・・・・・ P. 7

3 Other Information

・・・・・・・・・・・・・・・・ P. 7

4 For those who do not understand Japanese (For Foreigners)

・・・・・・・・・・・・・・・・ P. 8

[For Applications and Inquiries]

Saitama Prefectural Council of Social Welfare,
Repayment and Exemption of COVID-19 Special Loan Section[Telephone Number] 050-2018-1839[Reception Time] Weekdays 9:00 am to 5:00 pm
https://www.fukushi-saitama.or.jp/site/problem_33.html

1

1 How to apply for repayment forgiveness (for those who are eligible for exemption)

If you were guided to P.2, P.4-5 as a result of theflowchart(1) Necessary application documents
Self-checkcolumnNecessary documents for application

No.

Certificate of Residence (original)①②③* Be sure to send a certificate of residence that meets all of the following four
conditions.
･ Bearing the name of the head of the household and relationship to the head of thehousehold･ It states that it is "certified to be an authentic copy of the original certificate of residence forall members of the household"･ It does not include the applicant's Individual Number (MyNumber)･ It was issued within the last 3 months

The borrower’s Certificate of tax exemption for FY 2024 (original)□* Which shows that both per-capita and per-income tax are exempted

A completed application form for repayment forgiveness□* Right side of the enclosed A3 form
Please check the example on P.4 and make sure you fill in everything correctly.

(2) Application deadline
By Monday, September 30, 2024 * Postmarked□

Please also be sure to read P.4-5.

* Please note that if you miss the application deadline, the planned amount of repayment forgivenessmay not be a full exemption.

(3) How to submit the application documents
Please insert the above documents ① to ③ in the enclosed return envelope (white) and mail it.
*If there are any omissions in the application form or any deficiencies in the required documents, the documents will
have to be resubmitted, which will delay the review process, so please check the contents carefully.
*If you are applying for exemption for multiple loan types at the same time, please enclose the original of ① and ② to
only one application, and attach copies to the others.

(1) Certificate ofresidence

Sample(2) Certificate of tax
exemption for FY 2024

(3) Application form for
repayment forgivenessSample2

Return envelope1 How to apply for repayment forgiveness (for those who are eligible for exemption)

If you were guided to P.3-5 as a result of the flowchart(1) Necessary application documents
Self-checkcolumnNecessary documents for application

No.

Certificate of Residence (original)

①

②

③

* Be sure to send a certificate of residence that meets all of the following four
conditions.
･ Bearing the name of the head of the household and relationship to the head of thehousehold･ It states that it is "certified to be an authentic copy of the original certificate of residence forall members of the household"･ It does not include the applicant's Individual Number (MyNumber)･ It was issued within the last 3 months

The borrower’s and the head of the household’s Certificate of tax exemption for
FY 2024 (original)* Which shows that both per-capita and per-income tax are exempted*Two documents are required; the borrower and the head of the household.

A completed application form for repayment forgiveness□□* Right side of the enclosed A3 form
Please check the example on P.4 and make sure you fill in everything correctly.

(2) Application deadline
By Monday, September 30, 2024 * Postmarked□

Please also be sure to read P.4-5.

* Please note that if you miss the application deadline, the planned amount of repayment forgivenessmay not be a full exemption.

(3) How to submit the application documents
Please insert the above documents ① to ③ in the enclosed return envelope (white) and mail it.
*If there are any omissions in the application form or any deficiencies in the required documents, the documents will have to be
resubmitted, which will delay the review process, so please check the contents carefully.
*If you are applying for exemption for multiple loan types at the same time, please enclose the original of ① and ② to only one
application, and attach copies to the others.

(1) Certificate ofresidence

Sample(2) Certificate of tax exemption for FY 2024
*Two sheets, one for the borrower and one
for the head of the household

Sample3(3) Application form for
repayment forgiveness

Return envelope1 How to apply for repayment forgiveness (for those who are eligible for exemption)

If you were guided to P.2,

If you were guided to P.3-5 asa result of the flowchart

P.4-5 as a result of theflowchart(4) Entry example of the Application form for repayment forgivenessDo not fill in
If you were guided to P.3-5

If you were guided to P.2, P.4-5

Check the applicable
items

Please be sure to enter
your full name.

Do not fill in4

Please be sure to enter:･ Date filled out･ Signature･ Telephone number

1 How to apply for repayment forgiveness (for those who are eligible for exemption)

If you were guided to P.3-5 as aresult of the flowchart

If you were guided to P.2, P.4-5 asa result of the flowchart(5) Certificate of tax exemption

What is a certificate of tax exemption which shows that you are exempt from both the"per-capita" and "per-income" portions of inhabitants tax?
･ This refers to a document issued by the municipal office in your area that certifies the amount of tax
to be paid by an individual.
･ If you have not filed an income tax return or made a year-end tax adjustment, a certificate of tax
exemption may not be issued unless you file an inhabitants tax return.
･ The Saitama Prefectural Council of Social Welfare cannot answer questions about how to file an
inhabitants tax return or the tax-related questions such as the following. Please contact the taxation
department of the municipal office in your area.
Ex.)･ How to obtain or receive a Certificate of tax exemption･ How to confirm that you are exempt from inhabitants tax･ How to obtain a certificate of tax exemption if you have not filed an income tax return, etc.

(6) Scope of repayment amount covered by exemption･ The exemption applies to the planned repayment amount (balance) on or after January 1, 2025.
･ Planned repayment amounts up to December 31, 2024 are not eligible for exemption and must be repaid.
[Ex.) If a 600,000 yen Comprehensive Support Fund (Extension) loan is repaid in 120 monthly installments of 5,000 yen]
Start month of
repayment
January 2024

Exemption
application dateAugust 1, 2024

First repayment month after
exemption decision
January 1, 2025

Ineligible for exemption(12 months x 5,000 yen = 60,000 yen)

Final repayment date
December 2033

Exemption amount(108 months x 5,000 yen = 540,000 yen)

Repayments must be made[Notes]･ This may not apply if repayment is currently deferred or based upon the monthly repayment amount.
･ For information on specific individual exemption amounts, please contact us via the information below.
･ Any amount that has already been repaid in excess of the planned repayment amount will not be refunded,even if you qualify for an exemption.

[For Applications and Inquiries]

Saitama Prefectural Council of Social Welfare,
Repayment and Exemption of COVID-19 Special Loan Section[Telephone Number] 050-2018-1839[Reception Time] Weekdays 9:00 am to 5:00 pm
https://www.fukushi-saitama.or.jp/site/problem_33.html

5

1 How to apply for repayment forgiveness (for those who are eligible for exemption)

If you were guided to P.3-5 as aresult of the flowchart

If you were guided to P.2, P.4-5 asa result of the flowchart(7) Re-check before applying*If there are any omissions in the application form or any deficiencies in the required documents, the documents
will have to be resubmitted, which will delay the review process, so please check the contents carefully.
Things to CheckNo.

Self-checkcolumn①

Have you checked the flowchart on P.1 to see if you are eligible for an
exemption?

□②

Have the self-check column, date, signature and telephone number
sections of the repayment forgiveness application form been entered?

□③

Does the certificate of residence bear the name of the head of thehousehold and relationship to the head of the household, and has theoriginal been enclosed?

□④

Is the certificate of tax exemption the original of the borrower's (or both theborrower and the head of the household) certificate of tax exemption for FY
2024?

□

⑤

Does the certificate of tax exemption state that both the per-capita andper-income tax are exempt?

□[Application Deadline] By Monday, September 30, 2024 * Postmarked* If you miss the application deadline, the planned amount of repayment forgiveness may not be a full exemption.

Results of review･ Notification regarding whether an exemption is granted will be sent from August 2024 onwards.
･ Please do not contact us to inquire about individual review status.
(Please wait until you receive notification of the results.)[For Applications and Inquiries]

Saitama Prefectural Council of Social Welfare
Repayment and Exemption of COVID-19 Special Loan Section[Address] 2-11-27 Kami-ochiai, Chuo-ku, Saitama-shi, Saitama 338-0001[Telephone Number] 050-2018-1839[Reception Time] Weekdays 9:00 am to 5:00 pm
https://www.fukushi-saitama.or.jp/site/problem_33.html[Requests]･ We do not accept documents directly. Please refrain from bringing your documents to this office.
･ It may be difficult to get through by phone immediately after receiving this notice.
･ Documents will not be returned once submitted.

62 Repayment deferment and other exemptions (for those who are not eligible for exemption)

For those guided to P.6 as a result of the flowchart(1) About applying for repayment deferment
Even if you do not satisfy the requirements for an exemption application, you can apply for a deferral if
making repayments is currently difficult due to illness, unemployment, reduced income, or othercircumstances.
[Application Deadline] By the 15th of the month prior to the final repayment date.

(2) About other repayment forgiveness
Exemption can be applied for if any of the following conditions are met after the start of repayment.
(1) If you have received public assistance(1) If you have been issued the Mental Health and Welfare Handbook (Level 1) or the PhysicallyHandicapped Persons Handbook (Level 1 or 2)
For detailed information on how to apply under (1) or (2) above, please contact us via the information
below.

3 Other Information
If you have changed your name, address, etc., please post to the address below a "Notification of Change ofName, etc." along with the documents listed below.
* The Notification of Change of Name, etc. can be downloaded from the URL in the Application and Inquiries section below.
* If this form is not submitted, you may not receive any future information regarding repayment.
Details of change

Required documents

Certificate of residence (original) *Copies not accepted
Change of address･ Bearing all members of the household at the previous address and current address･ It does not include the members’ Individual Numbers (MyNumbers)･ Issued
within the last 3 months

Certificate of residence (original) *Copies not accepted
Change of first/last
name･ Bearing all members of the household with their new and former family name･ It does not include the members’ Individual Numbers (MyNumbers)･ Issued
within the last 3 months

The borrower has
diedRecord of deletion of the certificate of residence (issued within the last 3
months) or a copy of the death certificate◆ About self-reliance support consultation agencies（https://www.mhlw.go.jp/content/000707280.pdf）”Self-reliance support consultation agencies" are consultation services for
all kinds of problems in daily life, and are located throughout Japan.
If you have any problems regarding your daily life, such as wanting towork but not being able to, or not having a place to live, please consult withyour local consultation office.

◆ FAQs about exemption applications and repayment forgiveness

List of self-reliance support
consultation agencies

It is posted on the Saitama Prefectural Council of Social Welfare's website (and will be updated whenneeded).
https://www.fukushi-saitama.or.jp/site/problem_33.html[For Applications and Inquiries]

Saitama Prefectural Council of Social Welfare,
Repayment and Exemption of COVID-19 Special Loan Section[Telephone Number] 050-2018-1839 [Reception Time] Weekdays 9:00 am to 5:00 pm
https://www.fukushi-saitama.or.jp/site/problem_33.html

7

４ にほんごが わからない かたへ（For Foreigners）
このあんないは しょうかんの めんじょ の しんせい にかんする ごあんないです。
にほんご が わからない かたは、コールセンターに でんわ してください。
phone number 050-2018-1839 open/closed へいじつ 9:00 ～17:00
This is a guide to applying for repayment forgiveness.
For those who do not speak or read Japanese, please contact our call center.
Tel.: 050-2018-1839 Opening hours: weekdays from 9 a.m. to 5 p.m.
本通知是关于申请免除偿还的通知。
如果您不懂日语，请致电呼叫中心。
电话号码：050-2018-1839 服务时间：工作日9:00～17:00
본 안내는 상환 면제 신청에 관한 안내입니다.
일본어를 모르시는 분은 콜센터로 전화 주시기 바랍니다.
전화번호: 050-2018-1839 접수 시간: 평일 9:00~17:00
Estas são orientações relacionadas à solicitação de isenção de pagamento.
Caso não entenda japonês, telefone para a central de atendimento.
Telefone: 050-2018-1839 Horário de atendimento: nos dias úteis, das 9h às 17hHướng dẫn này là hướng dẫn về việc nộp đơn xin miễn hoàn trả.
Quý vị không biết tiếng Nhật vui lòng gọi đến Tổng đài.
Số điện thoại: 050-2018-1839 Thời gian tiếp nhận: 9:00 ~ 17:00 các ngày thường trong tuầnAng gabay na ito ay tungkol sa pag-apply para sa exemption sa pagbabayad.
Mangyari lamang na tumawag sa call center kung hindi nakakaintindi ng wikang Hapon.
Telepono: 050-2018-1839 Oras ng tanggapan: 9:00 am - 5:00 pm (karaniwang araw)यो जानकारी ऋण मोचनको लागि आवेदन ददने सम्बन्धी सचू ना हो।
जापानी भाषा नबुझ्ने व्यक्तिले कल सेन्टरमा फोन िनहु ोस ्।फोन नम्बर: 050-2018-1839 खलु ा समय: सोमबार~शक्रु बार 9:00~17:00 (सार्वजननक बबदाको ददन बाहे क)
Bu kılavuz geri ödemeden muafiyet başvurusu hakkındadır.
Japonca bilmiyorsanız, lütfen çağrı merkezini arayın.
Telefon numarası: 050-2018-1839 Danışma saatleri: Hafta içi 9:00-17:00【Application and contact details】

Saitama prefectural council of Social welfare
Repayment and Exemption of Special Loan Section【Address】 2-11-27 kamiochiai, Chuo-ku, Saitama-shi, Saitama 338-0001【Contact Number】 050-2018-1839【Reception Time】 9:00~17:00（on weekdays)
https://www.fukushi-Saitama.or.jp/site/problem_33.html【Notes】・This venue does not receive documents.
Please do not carry out procedures by bringing documents here.
・Note that it may be difficult to contact the call center by phone
immediately after you receive this notice.
・Note that submitted documents cannot be returned.

8