Success story
Quantum Creative StudiosIndustry• MediaSolution• OpenText HightailTMTM

Quantum Creative Studios unlocks
imagination and productivity withcreative collaboration technology
Entertainment producer enlists OpenText Hightail to centralize
and accelerate the creative review process

Results
Centralized managementof the creative review process
Accelerated feedback
and approval cycles
Enhanced productivity withimproved communicationand collaboration“OpenText Hightail is a great way for us to share creative
images and ideas back and forth, not just within Quantum
Creative Studios, but also with some of our vendors andclients. Our creative and project management teams knowthat they can look in one single location to find the mostrecent feedback on our work.”
Jayson Raitt

Chief Executive Officer
Quantum Creative Studios

Quantum Creative Studios unlocks imagination and productivity with creative collaboration technology

From theme parks, museums and casinos to cruise ships, retail centers
and Broadway stages, Quantum Creative Studios works behind thescenes to bring imaginative concepts and unique content to life forinnovative and immersive entertainment, experiences and exhibitions.
Be it a new show for Princess Cruises or a nighttime spectacular for
Mall of America, Quantum Creative Studios juggles multi-faceted
creative and technical projects for numerous clients. “In many cases,
our clients reach out to us to generate creative ideas and concepts
to meet their needs and objectives. It is our job to connect withour clients and understand their goals. Using that information, ourteam begins to create concepts, first with narratives, then concept
sketches, then illustrations and finally production,” explained Jayson
Raitt, chief executive officer at Quantum Creative Studios.
Keeping track of comments from various stakeholders on so many creative
and technical elements is no easy task, and it was quickly becoming
an overwhelming issue for Quantum, as they lacked a centralized way
to manage the feedback. The team considered a number of products
to tackle the problem, but many of the workflow tools were too restrictive,and did not meet the company’s unique creative and production needs.
As the situation reached a breaking point, Quantum found the solution—
OpenText™ Hightail™, a creative collaboration tool purpose-built for creative
reviews, as well as file sharing and project management.
“We needed the solution to be very malleable because we work acrossa lot of different disciplines, with many creative and technical artists
and designers. We were thrilled to find OpenText Hightail, which
offered the flexible solution we needed. In short, we could make theHightail platform work for us, rather than try to wedge our process
into someone else’s idea for how we should work,” said Raitt.

With little time for a lengthy implementation, Quantum quickly deployed
the Hightail solution in a seamless fashion. Now, as project ideas andconcepts are transformed into drawings, artwork or drafting and finally
into physical construction, the creative team uses the platform as a centralized place for designers to upload content and for stakeholders toreview and comment.
“What’s great about OpenText Hightail is that it’s a very simple way toaccess and share documentation and call out notes and specifics thateveryone can see, especially on drawings. There are a lot of drafting,fabrication and construction documents that we need to comment on.
As a creative collaboration platform, Hightail has provided a single
clearinghouse for creative feedback and comments,” noted Raitt.
Since raising the curtain on the Hightail solution, Quantum Creative
Studios has realized significant benefits, including improved communication, collaboration and productivity. In the past, miscommunication
was common, with no central location for the volume of comments frommultiple stakeholders around so many assets. Now, the feedback process
is streamlined and consolidated, resulting in less confusion, fewer roundsof revisions and faster project delivery.
Collaboration among stakeholders has also improved with Hightailfeatures such as approval routing, follow-ups with actionable notifications, due dates to keep tasks and people on track, and version control toensure the team is always working from the latest version of a document.
While Quantum Creative Studios largely uses Hightail for internal teamcollaboration, improved client collaboration has also been facilitated withclient-ready views of assets via dedicated workspaces, as well as theability to collect feedback from multiple reviewers directly on the creative
asset and let stakeholders know when their input is required.

“With OpenText Hightail
supporting our creativeand technology process,we have better organizedour procedures,
we have enhanced
communication andultimately saved time.
OpenText Hightail is agreat tool for our needs.”
Jayson Raitt

Chief Executive Officer
Quantum Creative Studios

Quantum Creative Studios unlocks imagination and productivity with creative collaboration technology“OpenText Hightail is a great way for us to share creative images andideas back and forth, not just within Quantum Creative Studios, butalso with some of our vendors and clients. Our creative and project
management teams know that they can look in one single location
to find the most recent feedback on our work,” stated Raitt.
Ultimately, the new solution has boosted productivity at Quantum
Creative Studios. By centralizing the process, everyone is on the same
page and the assets are in one place. By giving multiple reviewers theability to comment in realtime, feedback delays and confusion no longer
slow down the approval cycle, which saves the company time and money.

“We have many people who need to comment on a file, but we had nocentral clearinghouse. That’s what OpenText Hightail has been mosthelpful with. The pure volume of what we do, with staff working either
in the office or remotely, as well as contractors—there’s a lot of information coming in and a lot of sharing of information. OpenText Hightailhelps us keep track of all of that,” explained Raitt.
With Hightail’s flexible collaboration platform, Quantum Creative Studios
has helped its team stay focused on what it does best—using imaginationand technology to create inspiring and unique entertainment experiences.
“With OpenText Hightail supporting our creative and technology
process, we have better organized our procedures, we have enhanced
communication and ultimately saved time. OpenText Hightail is a great
tool for our needs,” concluded Raitt.

About OpenText

OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information about
OpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
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