SUCCESS STORY
AutolivIndustry• AutomotiveSolutions• OpenText™ Trading Grid™
• OpenText™ Trading Grid™
Messaging ServiceResults
Fast, secure document exchangewith wide range of formats
Onboarding of new partners
with minimal effort
Support for JIT manufacturing
processes leads tocustomer satisfaction

Automotive safety leader securesagile B2B platform
Autoliv supports global document exchange, enhances customer
satisfaction with OpenText Trading Grid Messaging Service“OpenText has become astrategic supplier for us andkey to our commitment tocommunicate in the best,
most efficient way possible
with our partners.”
Ivan Corvillo

EDI Manager
Autoliv

Automotive safety leader secures agile B2B platform
Autoliv develops and manufactures automotive safety systems
for all major automotive manufacturers. Products from theSwedish-American enterprise save 30,000 lives and prevent
ten times as many severe injuries every year. Innovation is
only one of the reasons for Autoliv’s success. Another is its
commitment to exceptional customer service, which led it tobegin working with OpenText.

High customer expectations
Servicing a global industry that is driven by just-in-time
manufacturing and lean operating processes requires a supplier tobe agile, responsive and cost-effective. This is a continuous goal
for Autoliv’s business operations. After a period of rapid expansion,
Autoliv looked to consolidate its internal systems to ensure effective
management of its business.
Ivan Corvillo, EDI Manager at Autoliv, explained: “We embarked ona major project to consolidate our ERP systems. This gave us theopportunity to look at how we were trading with our customers
and suppliers and we realized that EDI was an area where we could
improve the service we offered our customers.”
After evaluating the market, the company selected OpenText™ Trading
Grid™ as the basis of its new electronic data interchange (EDI)
messaging platform. One of the main reasons for the choice was theglobal reach and quality of support that OpenText delivers.
With OpenText, Autoliv is able to adhere to its business philosophy
and commitment to put their customers first. Autoliv can tradewith customers and suppliers in the way that is best for the individual
customer or supplier, rather than trying to enforce a particularcommunication or messaging standard. The result is that thecompany has to support a wide range of document types andEDI standards.

“We have over 600 suppliers in 30 countries worldwide that wetrade with on a daily basis. In addition, we have automated as
many of our business documents and processes as possible
from initial purchase order demands to advance ship notices,
received delivery schedules to invoicing, all integrated to ouraccounting and back office systems. In all, I’d estimate we areprocessing over 12 million inbound and outbound messages ayear. It’s essential that each and every one is sent and received
successfully if we’re to deliver the service levels our customers
expect,” Corvillo explained.
It’s quite common for Tier 1 automotive suppliers to locate theirproduction facilities close to those of their customers in order tosatisfy the service demands of Just-In-Time (JIT) manufacturingand meet customer expectations. Autoliv has taken this one stepfurther by introducing the concept of the “Sequencing Centers” inthe vicinity of or within the manufacturing plants of its customers.
Sequencing Centers are responsible for final assembly andensuring that the correct Autoliv products are fed into thecustomer’s production process at the right time and in the right order.
The company estimates that an Autoliv Sequence Center receives
a new order almost every minute and that order is executed anddelivered within two to five hours, depending on the product.
The rapid and effective flow of business documents isabsolutely essential to ensure this ultra-agile business model
operates successfully.

Secure, flexible business response
Autoliv moved to OpenText™ Trading Grid™ Messaging Service, aworldwide transaction management service that enables companies
to exchange electronic business documents quickly and securely.

“A large benefit that
OpenText delivers to us
is autonomy. We havethe freedom to quickly
do what we want. WithOpenText, everythingcan be achieved
with just a few clicks.”
Ivan Corvillo

EDI ManagerAutoliv

Automotive safety leader secures agile B2B platform
The service allows Autoliv to trade electronic documents withcustomers and suppliers using a wide range of formats including thelatest XML as well as traditional EDI standards.
“OpenText has become a strategic supplier for us and key to ourcommitment to exchange information in the best way possible
with our partners. The company has proved to be very goodin ensuring we can exchange a wide range of documents with ourpartners regardless of their technical capabilities or geographic
location. Using Trading Grid means that we can trade effectively
with companies that have communications platforms that
we can’t support internally or those with no capabilities at all,”added Corvillo.
The global presence of OpenText means new suppliers can beenabled and onboarded as quickly as the business dictates. “As abusiness we have quite a mature trading partner community but
we are still adding 10 or 20 new partners every month. As ourcustomers and our own company seek to utilize some production
in low cost countries, the ability to onboard a new network ofsuppliers quickly is important. Trading Grid gives us this capability
and the whole process can be achieved with a minimum of effort,”
said Corvillo.
Autoliv has developed a great deal of additional functionality in-houseand has integrated its in-house systems with Trading Grid, anapproach that has given Autoliv the flexibility to respond quickly tobusiness needs. “A large benefit that OpenText delivers to us isautonomy. We have the freedom to quickly do what we want. WithOpenText, everything can be achieved with just a few clicks. We
have the confidence that we are successfully exchanging criticalbusiness documents in a format that our partners are happy
with. This ability has always been good but it has definitely beenenhanced by OpenText™ Trading Grid™,” explained Corvillo.

Trading Grid provides an easy-to-use, intuitive web-based tool tomonitor and manage B2B transactions. Corvillo has been impressed.
“The portal gives me much greater control over the exchange ofour business documents and it makes a whole range of tasks, suchas partner onboarding or monitoring the status of documents,
much easier.”

Enhanced customer relations
OpenText Trading Grid provides the flexibility and scalability toallow Autoliv to support their customers’ complex JIT manufacturing
processes anywhere in the world. Being able to adjust supply levels
quickly to meet varying vehicle production levels allows Autoliv tosignificantly increase customer satisfaction levels and build muchtighter relationships with their global customers.
“From my point of view, one of the real benefits is the saving in timeand effort for us. We have confidence that our documents will be
exchanged and actioned in a timely manner. We have been able toreduce our dealings with support departments to find out what’s
happened to an important document or why our partner is unable
to work with the document we sent. Now, it just works which isimportant for our agile business operations,” said Corvillo.
Equally as important as the technology solution is the relationshipthat Autoliv establishes with its partners. “OpenText has becomea strategic supplier for us and key to our commitment tocommunicate in the best, most efficient way possible with ourpartners,” Corvillo said. “The company has proven to be very
good in ensuring we can exchange a wide range of documentswith our partners regardless of their technical capabilities
or geographic location.”

About OpenText
OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information about
OpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
Customer stories
opentext.com/contact
Twitter | LinkedIn
Copyright © 2021 Open Text. All Rights Reserved. Trademarks owned by Open Text.
For more information, visit: https://www.opentext.com/about/copyright-information(07/2021)18620EN