24 Hours Support All Year RoundSupport forInternational Businesses &Educational Institutions /School Corporation

Ensuring Safety & Security together

SUPER CONTACT CENTRE

One-StopCrisis ManagementService24 Hours Support All Year Round

Overseas Cricis Management

One-Stop Crisis Management Service
For Companies with International Travellers& Expatriate
Growing Demand for Overseas Crisis Management
Safety measures against terrorist attacks, ethnic conflicts and natural disasters
which are happening frequently in recent years have become very important.
Crisis measures that overseas business travelers requirements are diverse. It iscommon for both company and their overseas business travelers to desire
maximum service at the time of emergency without spending large amount ofmoney. We recommend companies with many overseas business travelers andschool corporation handling overseas educational travel/studying abroad toreview the importance of crisis management with an obligation to ensure safety.

Do not panic in emergencies.
Crisis management andsafety confirmation with GPS

Develop a response teamat the time ofincidence

For Educational Institutions & School(Overseas educational travel, Study Abroad)

Support company and school corporation
which send a lot of human resources abroadsuch as overseas business travelers, overseas
residence, study abroad and educational travel.

Secured communicationmeans and reduce the laborof safety management

Dealing with overseas
individual travels aswell as school events

Only use of business chat Apps with safety information is also available
It is possible for companies, educational institutions and school corporates to install
only business chat Apps with safety information if they are not able to introduce the fullservice of “Super Contact Centre” including advanced crisis management service.
Please see the attached sheet for details.

Support Crisis
ManagementProduct / Service Differentiation

TINSURAVELRAN +CE

Sales Support Solution

Overseas -Related Products・Service Promotion Support
Growing Business Opportunities
For companies which provide products and services to overseas-related
individuals and corporate clients, “safety and security” can be a huge
differentiation form other companies in the same industry. Our 24-hourcontact centre will enhance your product or service value by offering services
that are not handled or unable to handle sufficiently by existing call centre andoverseas travel accident insurance.

Book publishers fortravel guides

Suppliers fortravel items

For companies which provide products
and services to overseas-related
individuals and corporate clients

Manufacturers forsuitcases

Agents forstudying abroad

Companies for
insurance products

Example of Use
Create “TASKAL ID” for clients when contracted
Adding more value to your goods and services with our One-Stop Crisis Management Service. etc…

To provide thisservice to clients
who purchase or
subscribe yourgoods and services

Response of “Safetyand Security” tomake a difference
from others in thecase of emergency

To attain higher
trust and loyalty

Effective
Sales SupportDetails of One-Stop Crisis Management Service

1234On-Ground
Immediate Response“Kaketsuke”

Extensive Network
over 100 Countries

Dedicated
Communication Apps

Supported by Crisis
Management Companies

Responding to safety needs ofbusiness travellers.
■
Supported by
local professional agents
who are familiar withthe environment.

■
Free access to chats, voice andvideo calls at any time &anywhere at ease with
the Internet environment.
■
Locate staff by GPS from Japanto activate prompt rescue.
■
Newsfeed of safety information
on domestic and overseas■In case of terrorist attacks,
disasters or major accidents,
we deal with them basedon advice by safety
management specialists.
■
We deal with situations which
regular insurance companies
and travel agencies
do not handle.

■
On top of communicationsuch as voice or video call,local staff rushes to thescene to support.

Separate fees are required depending on services.

SOS Button
In times of emergency, press the SOS button
to reach our call centreProcedures of TASKAL (International – Related Businesses)
Case ❶

Dealing with Issues

Ex: Lost passport during business trip. Need to re-issue the passport quickly in short dates.

PASSPORT

Loss of passport

Case ❷

On-Ground Immediate Response Service“Kaketsuke”

Contact through Apps

Local staff support the issue quickly

Ex: Diabetes recurred during overseas business travel. My insurance company
told pre-existing illness were excluded and didn’t do anything.

TASKAL searched for a hospital and I was hospitalized urgently. Relieved to get in touch with my company and family.

Trouble facing difficulties

Case ❸

Arrangement Service for Major Emergency

Terrorist Attacks or Disasters

Contact through Apps

Local staff rushes tothe scene to supportEx: Terrorist attack or disaster happened in a country. The staff of contractedclients knew the news and called their overseas business travel staff.
Would like to get in touch with him during lost of contact.

Contact through Apps

Respond accurately in Japanese

GPS with safety measures to monitor business travelers!

Procedures of TASKAL (Educational Institutions and School Corporates)
Case ❶

Safety Management during Free-roaming hours

Problem occurs infree movement areas!
Case ❷

Dealing with Issues

Ex: Problems occurred during free-time activities of educational travel.
A travel leader want to secure the safety of each student

Contact through Apps

Verify safety status throughteacher’s instruction

Ex: Lost passport during Overseas studies.
Need to re-issue the passport quickly in short dates.

PASSPORT

Loss of passport

Case ❸Arrangement Service for Major Emergency

Terrorist Attacks or Disasters

Contact through Apps

Local staff support the issue quickly

Ex: Terrorist attack or disaster happened in a country. The staff of contract
company knew the news and called their overseas travelers but failed tocontact him. Would like to get in touch with him during losing contact.

Contact through AppsRespond accurately in Japanese

GPS with Safety Measures to monitor overseas travelers!

STANDARD
PRICE
Direct Company Contract
Crisis Management Support

Monthly Incoming Call Credit

Monthly Incoming Chat Credit

Excess Incoming Call

Excess Incoming Chat

Crisis Management Product

TASKAL Standard(250 yen/account)

None

None

¥3,000¥100/message

̶TASKAL Premium(500 yen/account)None¥3,000¥100/message

̶Sales Support

Monthly Incoming Call Credit

Monthly Incoming Chat Credit

Excess Incoming Call

Excess Incoming Chat

Crisis Management Product

TASKAL Standard(250 yen/account)

None

None

¥3,000¥100/message

̶

TASKAL Premium(500 yen/account)None¥3,000¥100/message

̶Excess Incoming Call

Excess Incoming Chat

Crisis Management Product¥3,000¥100/message

̶¥3,000¥100/message

̶Excess Incoming Call

Excess Incoming Chat

Crisis Management Product¥3,000¥100/message̶̶̶̶

Number ofContracted Accounts

Number ofContracted Accounts

Direct School Contract
Annual Usage

Monthly Incoming Call Credit

TASKAL Standard(250 yen/account)

None

TASKAL Premium(500 yen/account)

None

Limited Usage

Monthly Incoming Call Credit

TASKAL Standard(250 yen/account)
TASKAL Premium(500 yen/account)Monthly Incoming Chat Credit

Total monthly charge
÷ 500

Total monthly charge
÷ 250Monthly Incoming Chat Credit

Number of

Number ofContracted Accounts

Contracted Accounts

̶̶

Please contact us to find more on crisis management products excluding products above.

Watching over safety while traveling abroad.
24 Hours Support All Year Round on behalf of Your Company.

Overview of TASKAL Application
Reliable Security Measures

Monitor usage history of all employees

Prevent Leak of Confidential Information

Because it can check access date/time, message contents
andattachments, this can monitor employee’s
unauthorized use, private use and so on.

This will allow administrator to delete thedata contained in the employee’s Apps and doesn’tleak the damage to the external.

Comparison Table of Applications

TASKAL

Other Business Chat Platforms

Chat◯

File Sending◯

Voice / Video Call◯

Group Management◯

Overseas Safety Support×¥250~

Monthly Fee¥500 〜 ¥600

Application Name:

TASKAL

Overview:

A collective term for cloud-based systems that can be used through theapplication by mobile and web. This is a One-stop full support service foroverseas travelers to receive support at their destination from supportinggroups (call center, handled travel agency, resident local partner and crisis
management company)

Release Date:

2018

Supported Mobile Operating System:

iOS Version 8.0 or later, Android 4.1 or later (API version 16 or later)

Supported Web Operating System:

Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, Opera (All latest Ver.)Type:

Private support communication, Voice・Video communication, Security Support

Available Languages:

Japanese, English

Corporate Profile
TASKAL RESOURCES SDN. BHD is a company that formulates crisis management service
through a secured communication application.
Company Name:

TASKAL RESOURCES SDN. BHD.

Address:

100.02.043, 129 Offices, Block J, Jaya One. No.72A, Jalan Universiti,46200 Petaling Jaya, Selangor, Malaysia

Representatives:

Kabeta Tadayuki / Nakajima Shigeru

Capital:1,000,000 Ringgit

Business Nature:

Agent work and support during non-business hours of travel companies supporting
overseas business travel (change of reservation and issue of airline ticket) and etc.