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Optimize your operations with ITOM insights
Key Areas of ITOM
ITOM (IT Operations Management)is the process of managing theoperations of an IT infrastructure

Monitoring& Visibilty

Provides monitoring capabilities for all IT infrastructure components, including servers, applications,

ITSM

Service management capabilities that enable IT to manage and optimize service delivery across yournetworks, and storage. Additionally, gain real-time visibility into system performance and availability.

and involves the monitoring,troubleshooting and maintenanceof IT systems, applicationsorganization. This includes service catalogue management, service level agreement (SLA) monitoring,and services.

and service performance reporting.
Configuration
Management

ITOM provides configuration management capabilities that enable IT teams to automate
the management of IT infrastructure components, including updates, patching, andcompliance monitoring.

Automation& Orchestration

ITOM enables IT teams to automate routine tasks and workflows, such as provisioning resources,
scaling applications, and patching systems, as well as providing orchestration capabilities tocoordinate and automate complex tasks across multiple systems and teams.

Analytics& Reporting

ITOM should provide advanced analytics and reporting capabilities that enable IT teams to gain
insights into system performance, identify trends, and proactively address issues. This includes
predictive analytics, machine learning, and anomaly detection.

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ITOM covers a wide range of activities, from managing
the physical hardware to managing the software andapplications that run on it. It also involves ensuring theKey benefits of ITOM
Increased efficiency:

security and availability of IT systems.

By utilizing the right technologies, ITOM streamlines

The ultimate goals of ITOM are to optimize theincident management, problem resolution, and change

performance and efficiency of IT systems and toensure they meet the needs of the organization.
ITOM also ensures that IT systems comply withindustry standards and best practices.

and automates various operational processes, such as
management, leading to faster response times andHow does ITOM help
streamline IT operations?
ITOM involves a powerful set of tools that can helporganizations streamline their operations and gain
greater visibility into their IT infrastructure. Throughautomation, ITOM eliminates the need for manualimproved productivity.

tasks, allowing organizations to quickly respond to

Enhanced visibility:

costs over time.

ITOM provides real-time monitoring and analytics
capabilities, allowing companies to gain insights into
their IT infrastructure, identify bottlenecks, and makeinformed decisions for optimizing performance andresource allocation.

Proactive issue detection:
By leveraging ITOM tools, companies can proactively

customer needs while reducing operational

Additionally, it provides improved visibility into
an organization’s services and activities, helping
teams identify issues more quickly and share
information more effectively.

What are the security
benefits of ITOM?

detect and resolve IT issues before they impact end-ITOM can provide your organization withusers, minimizing downtime, enhancing service quality

multiple security benefits:

and maintaining (or improving) customer satisfaction.

Cost savings:
ITOM helps optimize resource utilization, reduce■ Improved visibility into your IT environment.
■ Automated processes for reducing manual workand errors.

unnecessary expenditures, and avoid potential■ Secure backups and disaster recovery plans.

disruptions, leading to cost savings for the company in■ Encryption capabilities.

terms of IT operations and maintenance.

■ Improved policy enforcement across all devices.
■ Compliance with industry or regulatory standards.

By taking advantage of the features of anadvanced ITOM solution, organizations can better
protect their data and assets while ensuring theiroperations run smoothly.
Optimize your operations with ITOM insights | DATASHEET

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What kinds of IT services can be
managed with ITOM?
ITOM offers a comprehensive suite of services fororganizations to better manage their IT infrastructure.
From monitoring network performance and automating
patching and security protocols to tracking application
usage and resource consumption, ITOM provides
visibility into system health and performance. This
enables teams to quickly identify any issues that arise
and take corrective action.

Why choose Ivanti for ITOM?
Rather than being a single strategy or product,
ITOM is composed of multiple separate
disciplines. Addressing them holistically requires acomprehensive, mature, integrated solutions suite.
Ivanti offers just such a market-leading range ofproducts, enabling you to implement ITOM effectively
and comprehensively. Thanks to our broad yet deep
expertise in ITSM, automation and analytics, Ivantisolutions are uniquely capable of helping you makeyour ITOM initiative a success.
Learn more about how Ivanti can help
you supercharge your ITOM project: visit ivanti.com

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