SUCCESS STORY
Capitec BankIndustry• Law enforcement

Solution• OpenText™ EnCase™ Forensic

Office of Attorney General in Bogotá
builds trusted judicial police service
Technical Investigations Group ensures best practices for digital
investigation, reduces case backlog with OpenText EnCase Forensic

Results
Sped evidence collection andanalysis for reduced backlog
Trained professionals acrosscountry in digital investigation
techniques
Boosted success ofinvestigations“EnCase Forensic has continued
to optimize effectiveness ...
the improvements help us
analyze electronic data analysis
data more efficiently in our work.”
Maria Pinzon Leguizamon

National Cybercrime Coordinator
CTIOffice of Attorney General in Bogotá builds trusted judicial police service

In the early 2000s, the Attorney General’s Computer Crimes
Unit of the Technical Investigation Group in Bogotá, Colombia,
began performing manual forensic examinations of digital storage
media. The Technical Investigations Group (Cuerpo Tecnico deInvestigacion or “CTI”) advises the Attorney General on policy andstrategy regarding judicial police functions, crime investigation,
forensics and issues of evidence.
It needed to ensure that all operations in its forensic laboratories
are performed in a way that enforces the three main parameters forhandling digital evidence: confidentiality, integrity and availability.
The team faced a number of challenges to ensure best practices indigital investigation techniques, including:• Rapidly increasing investigator case loads.
• A growing wave of Colombian cybercrime, as well asother types of crimes involving the use of digital devices,
including terrorism, drug trafficking, pornography,
money laundering and maritime interdiction.
• Training for investigators to ensure the most forensicallysound evidence and the best possible analysis.
• The need to expedite potential evidence collection and analysis.

In 2005, two technical research officials began training in the useof OpenText™ EnCase™ Forensic to perform digital investigations
at a new level of efficiency and expertise, including Maria Pinzon
Leguizamon who serves as the national cybercrime coordinator forCTI. “It gave us a different picture of how to treat and analyze
digital evidence,” said Pinzon Leguizamon. “EnCase Forensic has
continued to optimize effectiveness from version to version andthe improvements help us analyze electronic data analysis data
more efficiently in our work.”
Pinzon Leguizamon relies on EnCase Forensic as a principal toolin a variety of cases in which she is assigned as the expert in theanalysis of storage devices, including hard drives, USB sticks, laptops
and desktops. “Utilizing OpenText training and EnCase Forensic,
we were able to locate important information in areas of hard
drives normally inaccessible,” she said. “As well as to effectively
rebuild complex RAID arrays on servers, among other findings
and procedures that—without this tool and training—would havelessened the success of many investigations.”“Now we are at the forefront of international forensic
computer investigation and lab work.”
Maria Pinzon Leguizamon

National Cybercrime Coordinator
CTI

Office of Attorney General in Bogotá builds trusted judicial police service

The CTI team initiated a program to train all staff on all modulesof EnCase Forensic, including recording analysis, internet analysis
and more. Pinzon Leguizamon said, “Procedures and protocols forthe use of EnCase Forensic were developed and we were able torealize increased performance, accuracy and skill in the analysis
and location of information that would probably not have beenpossible otherwise, all while maintaining the integrity of theevidence throughout the investigation.”
Working toward EnCase vCertified Examiners (EnCE ) certification
was another important goal of the CTI team, which is now the only
judicial police team in Colombia with nine certified experts. “Receiving
the EnCE certification for our forensic laboratory of the Attorney
General’s Office of Colombia was a major achievement,” said Pinzon
Leguizamon. “Prosecutors have chosen us specifically as their trusted
judicial police in recognition of our work and the results obtained toconduct investigations of national significance.”
Today, CTI is providing vital assistance to the Attorney General with:• Faster evidence collection and processing.
• Lower case backlog due to faster case processing and analysis.
• Approximately 100 staff fully trained in the use of EnCase

Forensic and best practices digital investigations techniques• Licensed copies of EnCase Forensic, as well as trained
investigators in 23 offices throughout the country.
• Nine EnCE-certified experts as the preferredexpert witnesses by Colombian prosecutors• Expert assistance for such nationally noted cases as Jorge 40,
Agroingreso Insurance and False Positive and Paul Reyes.
Having committed to expert training for its investigators, the CTI
team is reaping the rewards. “We know that success comes
not only from using the best forensic tool, but also from theexpertise of the investigators,” said Pinzon Leguizamon. “Now we areat the forefront of international forensic computer investigationand lab work.”

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