SDGs
Acti nBkMessage from the President

Supporting the SDGs, Creating a Sustainable Future with Customers
Working for Social Solutions with Co-Created Innovation
There has been rapid development in new technologies in recent years, including 5G, the fifth
generation mobile communications standard, artificial intelligence (AI), big data, and the Internetof things (IoT). Through increased analysis and utilization of the data accumulated through thesetechnologies, it has become possible to create and provide new value in a broad range of fields,from enhanced convenience for people’s daily lives to greater productivity in industry. These various providers are working to create diverse and innovative new services to help resolve social
issues in Japan, like regional revitalization and the declining birthrate and aging population,
through the utilization of ICT in collaborative partnerships that transcend existing sector andformat demarcations.
At the same time, society directly faces a number of major challenges, including how toaddress increasingly complex and sophisticated cyber security threats, how to deal with increasingly severe natural disasters, and how to implement measures to counter the spread of COVID-19.
In these efforts, information and communications, and the expectations for them, continue toincrease, in terms of both safe and secure social system operations and realizing healthy,
enriched lifestyles.
The NTT COMWARE Group utilizes ICT technologies developed in the IT division of the NTT
Group, which has continuously provided communications connecting customers 24 hours a day,365 days a year, to take on the challenge of creating new value and resolving social issues throughco-created innovation that generates new business with customers.

Helping to Achieve the SDGs through Business Activities
In 2016, the NTT Group formally announced its agreement with the United Nations’ Sustainable Development Goals (SDGs), a shared set of goals for realizing a sustainable society.
In 2017 we revised the NTT COMWARE Group CSR Policy and clarified how the SDGs connect to the four main CSR themes we had engaged in. We also revised our quantitative CSR
indicators, which serve as key performance indicators for each theme. Through efforts to meetthese targets, we are working to help achieve the SDGs as well.

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NTT COMWARE GROUP

With corporations increasingly expected to embody both social and business value, aMeasures to Address COVID-19

concept known as “creating social value,” or CSV, in fiscal 2019 we began participating in the
B2B2X business model being promoted under the NTT Group’s medium-term management

Current Measures

strategy, Your Value Partner 2025, and also designated Managing Value for Smart World as our

In response to the spread of COVID-19 in Japan and other countries, NTT COMWARE created abrand statement. We have also set targets and indicators, and are strengthening activities,

response headquarters and implemented various response measures with the participation of thedirectly connected to business activities, specifically, the cultivation of ‘agile’ human resourcesmanagement team as appropriate. Specifically, at the end of January, when the first case was con-

who conduct practical, flexible development. Details on our CSR initiatives are published in thefirmed in Japan, we strengthened its monitoring as a business risk requiring close attention. To

NTT COMWARE Group Sustainability Report.

maintain the safety of employees, ensure business continuity and communications, and fulfill ourThis SDGs Action Book, being published for the first time, introduces our specific initiatives

mission as a provider supporting daily living in society, which encompasses electricity, gas andrelated to the SDGs by focusing on examples of our contributions to them. For example, NTT

water utilities, medicine, transportation, financial services, logistics, and more, we closely moni-

COMWARE’s Deeptector® , an image recognition AI that uses deep learning, replaces testing

tored domestic and international developments and worked to prevent infections by implement-

and inspections that rely on people’s visual judgment with artificial intelligence, for the ulti-

ing timely measures that included staggered working hours, utilization of remote work, rigorous

mate aim of resolving social issues. From product inspections at manufacturing facilities facing

facility sanitation and health management, and active use of remote tools like online meetings.
In addition, with the virus putting serious restrictions on economic and daily activities

the issue of securing and training inspectors to inspections of infrastructure that relieve
inspectors of the need to work in dangerous places—the opportunities for utilizing Deeptector®

throughout society, the NTT Group implemented

continue to expand, and it has been very well received by customers. It is my hope that thevarious support measures, including educational

practical examples included here helpfully illustrate our concept of co-creation between

support and assistance for municipalities, corpo-

customer businesses and our technologies and services.

rations and business owners. As a part of this, inJune, NTT COMWARE began providing follow®,
our cloud-based work management system, free

Creating a Sustainable Future ‘Connected’ by Free Thoughtof charge. The current initiatives of the NTT
Group are overviewed on the site at right.

NTT COMWARE adopted a year-round casual dress code in spring 2020. Equivalent policies forsummer and winter, which were instituted as a climate change measure rooted in daily life,

NTT Group Measures to Address the COVID-19 Pandemic

were extended for the full year, not only to further reduce carbon emissions but also to inspire

Going Forward

various innovations by encouraging freer styles for freer thought.

In business operations, since the state of emergency was lifted nationwide at the end of May,

Our corporate message, “Connect hearts, deepen social networks,” has been, and will con-

we have worked to maintain standard levels of quality and productivity in both development

tinue to be, important. We ourselves will practice telework and other working styles during andand maintenance based on the NTT Group’s overall policies and the specific requirements ofafter the pandemic to identify issues of concern to society and generate innovation; we willmunicipalities. At the same time, trends going forward still need to be watched closely, and wetake on the challenge of creating a sustainable future that looks beyond even the SDGs.

will continue to flexibly take measures based on government and municipal policies while keeping top priority on preventing the spread of infections and ensuring the safety of employees.

Satoshi Kurishima
President,
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NTT COMWARE CSRManagement for Co-Creating Value with Society
NTT COMWARE has provided optimal solutions to customers out of a sincere desire to support Japan’s communications infrastructure and transform how people live.
As a business integrator, we will pursue quality and credibility for our solutions, think and act together with our clients, and co-create new business value as their true partners.

NTT COMWARE Vision (rev. 2017)
NTT Comware’s Identity

Corporate Message

NTT COMWARE will pursue quality and credibility of our solutions andConnect hearts, deepen social networks

contribute to the formation of a communication-rich society
by “co-creating” business value with our clients.

Principles of Action, Policies & Principles of Action
To help our clients’ continuous
development and to “co-create” their
new business value, we will think
and act together with our clients.

To enhance our corporate value,
we will become and foster
professionals.

To develop and stabilize our society,
we respect diversity, play a role as amember of our society, and observe
its rules.

As a Member of the NTT GroupTo achieve the best teamperformance, we will take on jobs
that, despite their necessity, no one
else does.

To make our dreams come true,
we believe in our potential andwill continue to do XX.

NTT Group CSR Charter

NTT Group has been working to achieve sustained growth through the resolution of social issues
based on the NTT Group CSR Charter. The charter consists of our CSR Message, a statement of ourcommitment to corporate social responsibility, and four CSR Themes, which specify the prioritiesof our CSR activities. The Group as a whole works on this basis to promote CSR.
Based on the NTT Group CSR Charter, NTT COMWARE has formulated a CSR Policy (next page)that reflects its business activities and guided by this policy works to resolve societal issues.

NTT Group CSR Charter: https://www.ntt.co.jp/csr_e/groupcsr/csr_policy.html

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NTT COMWARE GROUPCSR: Our Commitment and Contribution to Society
NTT COMWARE’s CSR emphasizes actions based on its own business characteristics in line with the NTT Group CSR Charter. SDGs are focused on as a yardstick for this.
To continue to contribute to society and its sustainability, the NTT COMWARE Group will continue to carry out multifaceted CSR activities on a united front while keeping
a close watch on the changes taking place in society.

CSR Message
We, as NTT COMWARE Group, will take initiatives in solving social issues through our business activities by providing the best possible services andreliability rooted in a strong ethical outlook and robust technological capabilities to create business value together with our clients and will contributeto creating a safe, secure and sustainable society.

CSR Theme

Main Related SDGs

Enrich Society
We will contribute to creating a more prosperous and smarter society with a sustainable development focus and bysolving various current social issues and new social issues resulting from future innovation around the world byenabling our clients’ digital transformation.

Protect Environment
We will reduce environmental impacts throughout NTT COMWARE Group businesses and will take the initiative in
reducing the current environmental issues of society by using Information and Communication Technology (ICT) to
help resolve this worldwide challenge.

Safety & Security
We will provide reliable ICT solutions that support society and help ensure safety, information security and privacy, thatare resistant to physical or cyber attacks and that are designed for fast recovery from any disasters.

United NTT
We, as NTT, will always work with sound health in body and mind, a high ethical perspective, respect for human rights,
and an awareness of our partners. We will endeavor to ensure a safe working environment with respect for diversity
and individual growth while helping build healthy communities.
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SDGs Action Highlights
CASE 01: SDG9

INDUSTRY, INNOVATION
AND INFRASTRUCTURE

NTT COMWARE’s Focus in Value Creation
With a motto of “Be a business integrator creating the future via co-created
innovation,” the NTT COMWARE Group has continually developed solutions,
together with our customers, that help create a more comfortable, moreconvenient society. While drawing on NTT Group synergies, we currently
utilize IoT and AI to offer highly varied services that bring innovation tobusiness and daily life.

Society’s Expectations

SDG 9 calls for innovation to be promoted throughout society in order to realize asociety where people can live progressive, comfortable lives now and in the future.
ICT companies in particular are expected to take the initiative in contributing to thisgoal through development and practical application of advanced technologies that
positively impact society and individual communities.

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Action Highlight 01

Action Highlight 02

Auto Leasing Innovation with “Business Agent AI”

LIKEUP Provides Real-Time Information Relevant to User Behavior

How to efficiently process enormous volumes of invoices and accounting slips is a common issue

NTT COMWARE launched the LIKEUP service in June 2020 to help people avoid congestion andin a wide range of industries. Various attempts are therefore underway to utilize AI in order toenjoy an optimal walking experience. The service guides behavior by predicting needs and actions

increase efficiency and reduce labor requirements. NTT COMWARE, together with Nippon Car

based on user attributes, times, positions and surrounding conditions to provide sightseeing andSolutions Co., Ltd. (NCS), has developed an AI-based system for automating the billing process *.

transit information in real time that is relevant to users.

NCS receives and processes over one million invoice slips every year from its over 13,000

Utilizing a proprietarily developed UX engine, LIKEUP helps alleviate congestion and create

partner maintenance shops. Utilizing rule-based AI to check the invoices, which had previously

a pleasant bustle by improving area circulation in train stations and other facilities. The service

been performed via visual inspection by experienced personnel, has not only improved produc-drew rave reviews from users in trial testing and has been initially deployed along the Keiyo

tivity, which goes without saying, but also allowed personnel to focus on more in-depth reviews

Line as a part of the Machibura*1 Concierge service of Keiyo Line Plus, an app that provides

where necessary.

“KEIYO TEAM6*2” information. LIKEUP provides congestion predictions for Kaihinmakuhari Station

This “business agent AI” won the IT Award 2019, presented by the Japan Institute of Infor-

as well as sightseeing, event and transit information for the surrounding area.

mation Technology, a first for the auto leasing industry, and its further application and extension*1 “Machibura” means walking about town
*2 An area promotion initiative provided by JR Keiyo Line in partnership with six area sports teams(Chiba Jets Funabashi, Obic Seagulls, Chiba Lotte Marines, Bardral Urayasu, Chiba Zelva, and JEF United Chiba).

to other industries is drawing attention.
* The technology developed as business agent AI for inspection of vehicle invoice slips has been jointly patented with Nippon
Car Solutions as of June 16, 2020.

Business Agent AI for Invoice Slip Inspection
Maintenance invoice
registered

LIKEUP Service Vision

AI determination

Slip inspection
Shops recommended
based on preferences
and moodOK

Blanket approval

Uncertain

Manual check

Check stadium situation androutes via signage
Situation inside stadium

Shops based on mood

Photo service

Favorite foods,
current mood

RejectUsing photo service

Destination

Current location

StationHotels,restaurants

Leisurefacilities

Good bargains,
getting inside shops smoothly

Enjoying watching sports

Good coupons,seat reservations

Shared experience with others,
real-time commentary

Check invoice content, classify
as OK, Reject or Uncertain

13,000Approx.
partnermaintenance shops

Over

Current feelings,
favorite players

Only need to check details of“Uncertain” invoices

1.0 million invoices
per year

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NTT COMWARE GROUP

Sportsfacilities

Commercial
facilities

Local revitalization, safety and security bychanging people flows

Effectively attracting customers throughdirect promotion to nearby users

Railways, developers, local government

Retailers, facilities, etc.

Estimated arrival

CASE 01: SDG9 INDUSTRY, INNOVATION AND INFRASTRUCTURE

SDGs Action Highlights
CASE 02: SDG11SUSTAINABLE CITIESAND COMMUNITIESNTT COMWARE’s Focus in Value Creation
The NTT COMWARE Group, as a member of the NTT Group, which provides
information infrastructure, bears significant responsibility with respect to
SDG 11. Actively utilizing AI and IoT technologies to create solutions that
help strengthen the resilience of social infrastructure is, we believe, an
important initiative alongside maintaining the stability and reliability of
information infrastructure.

Society’s Expectations

SDG 11 emphasizes building sustainable, resilient infrastructure throughout society
in order to ensure people can live safely and comfortably. There are many social
issues that still need to be addressed, and social expectations continue to increase
for the development of innovations that can help make improvements, as well as for
rendering these innovations as services.

SDGs ACTION BOOK

7NTT COMWARE GROUP

Action Highlight 03

Action Highlight 04

Remote Inspection of Exterior Building Walls
Using 5G/Drone/AR Smart Glasses System

Image Recognition AI Deeptector® Expands Into Social Issues
NTT COMWARE has promoted solutions to social issues using AI with a focus on testing andinspections for the production activities and social infrastructure that help make society safe,With the start of 5G in Japan, the next-generation high-capacity, low-latency telecommunica-

secure and prosperous. Leading the way in this effort is Deeptector®.

tions standard, NTT DOCOMO, at the end of 2019, began remote inspections of exterior building

Deeptector® is image recognition AI that uses deep learning. It takes the place of the human eye

walls utilizing drones and AR smart glasses on our own buildings as a part of verification testing

to assist with processes normally performed by visual inspection. As a solution for maintaining thefor potential businesses using 5G. NTT COMWARE also participated in the same test using

quality of testing and inspections performed by people, as well as improving working conditions andKnowledgeMap® xR, software for drone data acquisition and display.

securing manpower, business has expanded in particular for road defect testing and visual productInspection work on high-rise structures like buildings and towers is highly important from theinspections. Based on this track record, Deeptector® has been honored as a technology and service

standpoint of social infrastructure maintenance, and because the work is dangerous, expectations

that greatly contributes to social solutions, winning the IT Award 2019* presented by the Japan Insti-

are high for the system as a way to reduce labor requirements. The testing was conducted jointly

tute of Information Technology, and also the AI Division Semi-Grand Prix Award at the 13th ASPIC IoT,

by multiple companies at the same site, including a building inspection company, electronic

AI, Cloud Awards 2019, which is sponsored by the ASP-SaaS-IoT Cloud Consortium.

device manufacturer and software developer. This served to further improve practical usability and* Recipient of IT Award in the area of social problem solving

heightened expectations for further productivity improvements in the form of parallel handling by
multiple sites and simplified communication of required know-how.

Deeptector®: Expanding Possibilities for Social Solutions

Product inspections

Remote Building Wall Inspection: Testing Overview

Areas of Application

Drone navigation site

Maintenance/inspections

Drone camera video,
flight information, etc.

Surveillance, inspections(displayed via KnowledgeMap xR)

Remote operation site
Site situation monitored withhigh-precision, low-latency video

Worker inspection
video
Send video

Drone

Remoteinstructions

WiFi<Application example>
Visual inspections of products<Application example>
Road, other infrastructure inspections<Application example>
Human detection, poaching vessel detection

WorkerDrone
controller

Inspection
content＊

AR smart glasses (AceReal)*

WiFi

5G
terminal

5G

PC

5G
terminal
Experienced operator

Determine drone flight feasibility based on IoT wind-speed sensors
Situation monitoring with worker viewpoint video (AR device viewpoint) and drone camera video (drone viewpoint)
High-speed detailed monitoring and remote instructions based on the situation via real-time information-sharing

AceReal is a remote support solution that uses AR smart glasses (wearable computer with augmented reality (AR) technology)
from SUNCORPORATION.

IT Award ceremony

SDGs ACTION BOOK

8NTT COMWARE GROUPCASE 02: SDG11 SUSTAINABLE CITIES AND COMMUNITIESSDGs Action Highlights
CASE 03: SDG13

CLIMATE ACTION

NTT COMWARE’s Focus in Value Creation
As a leading ICT company, the NTT COMWARE Group has carried out
medium-term initiatives under its “Green by ICT” slogan. We began at an
early stage to strengthen measures for lowering business carbon andaddressing climate change, considering this the responsibility of a company
that contributes to society with network- and cloud-based solutions. We
continue to promote these measures.

Society’s Expectations

Global warming is a major concern to all of humankind, but it is still not being
addressed effectively. SDG 13 points to problems like the frequency of extreme
weather events around the globe and calls for fast action to be taken. Given the natureof their activities, ICT companies consume electricity on a large scale, so their efforts to
reduce carbon in their businesses, products and services receive much critical scrutiny.

SDGs ACTION BOOK

9NTT COMWARE GROUP

Action Highlight 05

Action Highlight 06

Promoting Lower-Carbon Data Centers

Expedited Service Restoration Based on Weather Risk

With cloud-based services having penetrated society, lowering the carbon of data centers is one of

As global warming has progressed, torrential rains, large typhoons and other extreme weather

the most important tasks of an ICT company’s environmental strategy.

events have been occurring at a greater frequency around the world. In Japan in recent years,

NTT COMWARE has consistently focused on lowering the carbon of its data centers by pro-extreme weather has caused major damage, which has included essential utilities being cut off,and climate action has become an indispensable part of business risk management.

moting airflow control in server rooms, deploying advanced air conditioning management, andNTT COMWARE provides technical support for expedited service restoration on communica-

increasing the energy efficiency of data center devices. In particular, SmartCloud® data centers(exhaust heat type) use an air conditioning system that cools using only outside air—there is notions networks and actively deploys its expertise in further speeding up service restoration

cooling equipment—with server room humidity adjusted by airflow control alone. As a result, wethroughout the NTT Group. Specifically, we propose and implement expedited restoration mea-

have acquired expertise in energy-saving cloud data centers that lower air conditioning energysures based on previous experience and provide system failure information in real-time to NTT

consumption to the full extent possible (achieved pPUE* of 1.1 or less as of 2012). We have appliedcompanies. As a result, we have been able to help quickly restore services even in large-scale natu-

this expertise to our housing data centers, visualizing temperature conditions, improving airflow,

ral disasters, like the torrential rains that afflicted western Japan in 2018 and the two major

and automating air conditioning control, as we work to further reduce energy for data centers as atyphoons, Faxai and Hagibis, that hit in succession in 2019, contributing to the overall NTT Group

whole and improve the efficiency of their operations.

mission of supporting social infrastructure.

* Partial Power Usage Effectiveness: pPUE = (Data center floor’s electricity consumption) / (Data center floor’s ICT device electricity consumption). An indicator of a data center floor’s electricity usage efficiency; the closer to 1, the better the efficiency.

NTT COMWARE Group Role inDisaster Recovery

Actual operations during
an extreme weather event

NTT COMWARE Group

Heat Exhaust Type / Conventional Type Comparison of Main Facilities

SupportConventional

Exhaust Heat Type
Exhaust fan

Ceiling slabNTT(the holding
company)

Ceiling slab

Ceiling board

Cable rack
Ceiling board

Cable rack

ExhaustHumid
room

NTT West(exhaust side)

Rack

Air
conditioner

Mount
Double floor

Seismic isolation
floor

Floor slab

Floor slab

Humid
room

NTT East

Secure important
communications
Outsideair

NTT DOCOMO(supply side)NTT
Communications

Government designated public corporations(protect the national land and the lives, bodies and properties of citizens)

SDGs ACTION BOOK

10NTT COMWARE GROUPCASE 03: SDG13 CLIMATE ACTION

SDGs Action Highlights
CASE 04: SDG5GENDER EQUALITYNTT COMWARE’s Focus in Value Creation
The NTT COMWARE Group complies with laws and regulations while puttingemphasis on the safety and health of workers and respect for diversity.
Promoting women’s participation and advancement in the workplace is
one of our key action items in this area. To accomplish it, we are enhancing
internal programs and conducting systematic awareness-raising for
employees, promoting the realization of a dynamic society where diversity
is respected.

Society’s Expectations

SDG 5 seeks to realize gender equality in society so that opportunities are provided topeople to demonstrate their abilities regardless of personal attributes like gender. Japan,
however, has not made adequate progress by global standards. The government
amended the Act on Promotion of Women’s Participation and Advancement in the
Workplace in 2019 and now requires companies with at least 301 employees to contribute as leaders through more concrete PDCA cycle implementation and disclosure.
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Action Highlight 07

Action Highlight 08

Diversity & Inclusion: Activities of Women’s Empowerment Network (WAVE)

Cross-Industry Networking Event to Promote Insights

The NTT COMWARE Group has targeted 10.0% for its ratio of female managers by fiscal 2025,

One characteristic of Japanese companies that contrasts with their Western counterparts is the*and to promote the target’s achievement, activities are conducted through WAVE , our women’swell-established practice of long-term employment. Given this context, a cross-industry

empowerment promotion network. The activities are based in part on the revised Act on Pro-

networking event was held in fiscal 2019 as a part of the WAVE network’s activities, based on the

motion of Women’s Participation and Advancement in the Workplace.

idea that interacting with people outside the NTT Group could generate new insights.
Interacting with women working at other companies in the same position as oneself serves toWAVE’s members consist primarily of leader-level employees at each workplace (women
employees a step before manager level). The members carry out activities while enlisting the

expand one’s field of view and can be a springboard to further growth. At the event, participants

people around them with the goal of helping establish a workplace environment where womenreflected back on their careers using lifeline charts they had prepared beforehand and sharedcan energetically excel while also striving to further their own careers.

information, with personal experiences mixed in, on working styles and career development

In fiscal 2020, we actively held events and activities for the main purpose of promoting

since joining their companies, in line with their individual life stages. The events served as anmutual understanding among employees. They included an “Experience Pregnancy” event inopportunity for all involved to gain new insights. Also, collaborative ideas drawing on their

which participants donned a pregnancy-simulating jacket to experience something of what it isrespective companies’ strengths were proposed and presented, and various possibilities forlike to be pregnant. Roundtable discussions were also held with male employees who had gone

collaboration by the companies were considered.

on childcare leave, along with their partners and supervisors, and parts of the discussion wereposted on the company’s intranet.

WAVE System & Activities* An abbreviation for “Woman Action Variety Enjoy.” The name reflects the network’s intention to generate various ideas fromthe perspective of women, joyfully take action and create a wave that engulfs colleagues.

WAVE System & Activities
Female manager committee

Subcommittee coaches

Female managers

Managers

SupportSupportGrowthPromote understanding

WAVE
Supervisors

Female leaders

Encourage
prospective managers

Male employees/
Female employees

SupportManagers

SDGs ACTION BOOK

12NTT COMWARE GROUPCASE 04: SDG5 GENDER EQUALITYVarious Other Daily Contributions —For Readers Who Want to Know More
Collaboration with Mealthy Meal Guidance Service

The NTT COMWARE Group contributes to the SDGs through many
initiatives beyond those introduced thus far.

SDG 3: GOOD HEALTH AND WELL-BEING

NTT COMWARE’s image recognition AI Deeptector®
is currently used in a meal guidance service provided by Mealthy Inc. Users send photos of theirmeals via a smartphone app and Deeptector®
analyzes their content. Based on the meal data
provided, meal guidance based on the user’s
specific needs is provided by a licensed nutritionist. Use of our AI tool has raised nutritionists’ work
efficiency threefold and has made it possible forhigh-quality meal guidance to be provided tomore people at a lower cost.

Sports Clinics with Affiliated Athletes
SDG 4: QUALITY EDUCATIONNTT COMWARE’s roster of employees includes
elite-level athletes in beach volleyball and boccia.
Along with their daily duties, these athlete-employees also hold sports clinics on an outreach basis,
primarily for elementary schools in the Tokyo metropolitan area.
In fiscal 2019, eight outreach clinics were held
for beach volleyball (Tokyo) and boccia (Tokyo andChiba) to provide children the opportunity toexperience these sports and possibly aspire to
become players themselves in the future. A total of
664 elementary school students got to experience
the sports alongside our elite athletes.

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NTT COMWARE GROUP

follow® Cloud-based Work Management Service
Provided Free of Charge

Eliminating Food Waste with“COMWARE Pork”

SDG 8: DECENT WORK AND ECONOMIC GROWTH

SDG 12: RESPONSIBLE CONSUMPTION AND PRODUCTION

follow® is a cloud-based service that provides a number of work management functions, includ-

NTT COMWARE conducts ongoing initiatives that

ing attendance management, vacation/leave management, man-hours management, and travelinclude appropriately sorting office waste products

expense management. In any environment with Internet connectivity, users can submit applica-

and, since fiscal 2008, recycling food waste. As ations and issue approvals via a computer, smartphone or other device, making the service well-result we have achieved “zero emissions” status forsuited to management of new working styles.

regular waste products for 12 straight years since
fiscal 2008.

The service was provided free of charge for up to six months to customers that applied

Our food waste recycling involves processing

between June and September 2020 in order to help society prevent the spread of COVID-19

food waste from the NTT COMWARE Group’s cafe-and develop new working styles during the pandemic.

terias and turning it into animal feed. The animal
feed is then used to raise pigs for “COMWARE Pork,”
which is served in the Group’s employee cafeterias.

Advertisement for free, limited-time use of follow®

Seminar on Understanding Disability
SDG 10: REDUCED INEQUALITY

Connect hearts, deepen social networks

For people with disabilities to excel, whether inbusiness or in sports, the understanding and cooperation of the people around them is a major sourceof strength. NTT COMWARE in November 2019 heldits 2020 Companywide Sports Booster Event, which
included a seminar on understanding disability as
well as an interactive parasport session. Twoparasport athletes welcomed participants, andeveryone deepened their understanding of disability
through interactions in the seminar and clinic.

Yoko Aoki, Blind Marathon Runner
NTT Claruty Corp.

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NTT COMWARE GROUP

Refer to the following sites for more details on voluntary
contributions connected to our CSR targets, as well as on ourefforts to contribute with customers through our products
and services.

CSR Site

Service Profile Site

Provides information on the NTT COMWARE Group’s CSR activities, including
ongoing initiatives focused on our fourmain CSR themes.

Introduces our many products andservices for realizing a better society
with customers and end-users.

https://www.nttcom.co.jp/csr/ (Japanese site)

https://www.nttcom.co.jp/solution/ (Japanese site)* Honorifics omitted from names (of individuals, groups, public bodies, etc.) in principle.
* Deeptector, KnowledgeMap, SmartCloud, and “follow” are the registered trademarks of NTT COMWARE CORPORATION in Japan.
* AceReal is the registered trademark of SUNCORPORATION.
* Other names of companies, products, etc., may be the trademarks or registered trademarks of their respective companies.

Inquiries
NTT COMWARE CORPORATIONCSR Office, General Affairs and Personnel Department
NTT Shinagawa TWINS Annex Bldg., 1-9-1 Konan, Minato-ku,
Tokyo 108-8019
https://www.nttcom.co.jp/csr/ (Japanese site)
Published October 2020(next publication scheduled for October 2021)