SUPPLY CHAIN CASE STUDY

J. J. Keller Realizes 10% Gain in Warehouse
Picking Efficiency with Ivanti Wavelink
Modernizing the Picking Process

Profile: J. J. Keller is a trusted source of safety andregulatory compliance products and services for DOT /transportation, OSHA / workplace safety, humanresources, construction safety, and hazmat /hazardous materials.

Location: Neenah, Wisconsin
Industry: Safety and Compliance
Website: jjkeller.com
Solutions:§ Ivanti® Velocity§ Ivanti® Speakeasy

Benefits:§ Rapid transition to voice-driven picking§ Voice-enabled automation§ Easy migration to Android-powered devices§ Serverless connection to SAP ITS Mobile web

application

Legacy warehouse picking processes were hampering
innovation and efficiency for safety-and-compliance expert
J. J. Keller & Associates, Inc. Serving customers in thetransportation, environmental health and safety, and HR
industries, J. J. Keller provides volumes of supplies andtraining materials to help customers ensure complianceand conform with industry regulations. But its reliance onolder-generation mobile computers and paper picking
processes was standing in the way of accelerating
improvement in its warehousing and distribution
processes.
To modernize its warehouse environment, J. J. Keller
wanted to replace its aging Windows-based devices andmake Android its standard picking platform. The company
also wanted to couple the new Android systems withvoice-enabled picking capabilities to boost picking
productivity while improving both employee safety andefficiency.
J. J. Keller found the ideal solution from Ivanti. Using a
combination of Ivanti Velocity for a seamless web
application migration to Android devices and Ivanti
Speakeasy for voice-driven picking and automation—thecompany reduced product picking time while further
improving an already notable delivery accuracy.
Furthermore, it was able to build a modern warehousepicking platform to support future growth.
“We went with Ivanti because it was a very light install,”said Brian Pamer, business analyst, Order Management,
J. J. Keller. “It runs on top of what you’re already doing,
and it’s much easier to adapt to your changes.”

ivanti.com/wavelink

SUPPLY CHAIN CASE STUDY

Empowering Employees with Automation

Realizing ROI in Half the TimeJ. J. Keller prides itself on always striving for innovation.
Company leadership challenges each area of the businessregularly to deliver new strategies for operational
improvement. Implementing voice and automation was
one of these critical improvements and a pivotal way forthe company to stay ahead of the industry—while
improving safety and efficiency for valued employees.

Using the Ivanti solution, employees at J. J. Keller have
reduced redundant steps dramatically and increased
precautions for on-the-job safety. On the development
side, migrating its SAP ITS Mobile warehousemanagement system to Android using Ivanti Velocity
proved simple, and made it easy for J. J. Keller toachieve—and exceed—its efficiency objectives.

By using voice capabilities, the company can reduce theneed for pickers’ eyes to be on the handheld unit. Thismeans pickers can be more aware of their environment,improving productivity and safety at the same time.

Specific results of the Ivanti implementation for J. J. Keller
include:“J. J. Keller leadership really understands that ourassociates are assets,” said Pamer. “To make associates
the most efficient they can, while also as happy as theycan, is the best of both worlds. Ivanti helps us achievethat.”§ Android migration and voice-enablement projects wereeasily deployed by J. J. Keller Order Management,
minimizing the dependence on IT staff.

Ivanti Transforms the Warehouse
For J. J. Keller, Ivanti provided the total solution for avoice-focused platform on Android devices and for
integrating automation into the picking operation.
Together, Ivanti Velocity and Ivanti Speakeasy delivered a
powerful combination that offers:§ Quick transition to voice-directed picking. Because
all the voice processing is handled within the mobiledevice, there was no need for J. J. Keller to modify its
existing SAP ITS Mobile applications or add
middleware.
§ Voice as an automation tool. Processes likeconfirming quantity of a picking order can now be donewith voice, eliminating keyed data entry.
§ Easy migration to Android. Combined with voice,pickers can automate or eliminate redundant steps andimprove data accuracy. J. J. Keller can also interface
to its existing web-based warehouse systems without
having to migrate or modify the enterprise application.
“I love the voice system,” said order handler Marcia. “Youonly handle a package once and it’s out the door. It’s soeasy, it’s like brushing your teeth.”
Order handler Macey explained, “Instead of clicking 10times, I can just say ‘confirm for 10,000’ and now it’s done.
All I have to do is label and move on.”ivanti.com/wavelink§ A reduction of half a second per pick. At 1,800 picks
per day, that results in a 10% efficiency savings.

§ Training pickers, even those with no prior experience
with Android devices, took just half the time requiredwith the company’s previous legacy solution.
Now J. J. Keller is looking at how to leverage Ivanti
Speakeasy voice automation to streamline other steps inthe picking workflow, such as integrating cycle counts into
the picking process.
“We had an ROI goal of about six to eight months, and werealized it in half the time—an actual ROI in just three tofour months,” said Pamer. “We also had a goal of
improving picking proficiency by 5%. But we doubled thatwith an actual efficiency gain of 10%.”
Note: J. J. Keller’s results are specific to its total customer environment / experience, ofwhich Ivanti is a part. Individual results may vary based on each customer’s uniqueenvironment.

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