STUDENT’S BOOKABOUT THE AUTHORS

Yoshito Miyosawa is an English education consultant. Born and educated inJapan, he entered the Ministry of Foreign Affairs to become a diplomat. Hewas stationed at the Embassy of Japan in Rome, Italy. He then joined theBritish Book Development Council, run by the British Publishers Association,in London. Following that, he worked with two different London
stockbrokers, during which time he ran a couple of international
investment funds. While in London, he became the first ever Japanese citizen
to be awarded the Blue Button on the London Stock Exchange. Then he wasinvited to start a Tokyo branch of Vickers, da Costa & Co., a leading European
stock brokerage company.
After a few years, he left the company to start his own language school. Then,he was asked to teach English at one of the largest cram schools in Japan. He
was offered to teach English by satellite so that students all over Japan could
watch his lectures. He was also a lecturer at Matsumoto
University. Having achieved a perfect score (990) on the TOEIC® test, hetaught at such companies as Sony, Panasonic, Epson and Kodak.
He now lives in Cebu.
Publications:“A Handbook to the New TOEIC® Test” published by the Society for Testing English Proficiency (STEP) in 2006
“TOEIC® Test First Step Seminar” published by the Society for Testing English Proficiency (STEP) in 2008
“QQ English On-line Course Books One-on-One” published by QQ English in 2011

James Webb is currently Linguistics Advisor at QQ English. He has been
involved in language teaching and research for 13 years. Born in London,England, he studied linguistics at Oxford University and psycholinguistics atUniversity College London. He has taught English as a foreign language inEngland, Japan, France and the Philippines, and taught Japanese syntax tostudents at Oxford University and the School of Oriental and African Studies,
University of London.

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CourseOOKSTUDENT’S B

Unit 1

Making Travel Arrangements

Listening for information


Listen to the dialogue between Naomi and a travel agent and try to understand it without looking at thewords in your book.

Now you can look at the Key Words while the teacher explains them.

At a travel agency
Naomi: Good afternoon. I’d like a return air ticket from Narita to London, please.
Travel agent: Certainly. When would you like to go?
N: I’d like to take the flight on Sunday and come back next Friday.
Ta: Would you like to buy a first class air ticket?
N: No. Economy class.
Ta: And your name is . . .?
N: My name is Naomi Abe.
Ta: How would you like to pay, Ms. Abe?
N: I’d like to pay by credit card.
Ta: Certainly. Here is your ticket.
N: Thank you.
Key Words
travel agency 		
shop where you buy travel tickets’d like 		would like (= a polite way to say ‘want’)(UK) return (US: round trip) going to a place and back again
cf. (UK) single (US: one way) going to a place but not coming backcertainly 			yes, of course
Ms (UK) Ms. (US) /məz/ used before a woman’s family name when you don’t know whether she is married or notflight journey in a plane1

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CourseUsing the language◎Saying ‘want’ in a polite way
Exercise 1Now look at the text. What expression do people use to say what they want in a polite way?
Grammar Spot
Contraction’d like is a contraction of would like
Exercise 2
Use ‘would like’ to say the following in a polite way.
1. She wants to book a table for this evening.
2. Jane wants to have a shower.
3. He wants to buy a ticket to Amsterdam.
4. They want a room with seaview.
5. You want a business class ticket.						G r a m m a r R e f e r e n c e(ENGLISH VERB TENSES)						THE SIMPLE PRESENTIYouWe		wantYou (plural)
TheyHe/ Shewants We add ‘-s’ to a verb to make it 3rd person singular Present Tense.

IYouHe/ She		would like
We		You (plural)
They‘Would’ (together with will, may, can, must, etc.) is called a modal auxiliary. Modal auxiliaries
generally express a speaker’s attitudes, or “moods”. ‘Would’ in this case is used to say ‘want’ in apolite way. We don’t add ‘-s’ to modals, no matter what the subject is.

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CourseOOKSTUDENT’S B◎
How to make questions in English (Part 1)
Forming questions is one of the most important skills in learning English. There are two types of questions:
Yes/No questions and WH questions.
(A) “Would you like to buy a first class air ticket?”
Does this question ask for a Yes or No answer? - - - Yes. This is a Yes/ No question.
Yes/ No questions with modal auxiliaries
First, you make a statement with the modal auxiliary, and then you simply put the modal in front.
Statement
You would like to buy a first class air ticket.
Would you like to buy a first class air ticket? (Yes / No question)(B) “When would you like to go?”Does this question ask for a Yes or No answer? - - - No. This question asks for information by using a question word
‘When’. So this is a WH question.
WH questions with modal auxiliaries
First, you make a statement with the modal auxiliary and then make a Yes/ No question.
You would like to go to London.
Would you like to go to London? (Yes/ No question)
And finally, put a question word in front.
When would you like to go to London? (WH question)
Exercise 3
For each of the following, first make a yes/no question. Then make a WH question using ‘Why’.
1.
She would like to book a table for this evening.
2.
Jane would like to have a shower.
3.
He would like to buy a ticket to Amsterdam.
4.
They would like a room with seaview.
Exercise 4
Write ‘is’, ‘am’, or ‘are’.
1.
I ………… Naomi.			
2.
You …………. a travel agent.
3.
My name …………….. Naomi Abe.

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CourseGrammar Spotthe be verbIam
You/We/They are
He/She/It
isExercise 5
Change the above statements into questions and give short anwers.
1.
………………………………………………? Yes, ……………..
2.
………………………………………………? Yes, ……………..
3.
………………………………………………? Yes, ……………..
4.
Exercise 6
Complete the questions with the right question word.
1.
() do you live, in Tokyo or in Osaka?
2.
() is your best friend?
3.
() time do you start work?
4.
() old is your brother?
5.
() is the meeting, on Monday or on Tuesday?
6.
() are you looking at me like that?
Grammar Reference		QUESTION WORD 				WHAT				WHO				WHERE				WHEN				WHICH				WHOSE				WHY					HOW		USAGE			To ask for information		To ask about identity		To ask about location		To ask about time		
To ask about a set of choices
To ask about the possession 		To ask about reason and purpose
To ask about process and method

EXAMPLE
What are you doing?
Who is he?
Where are you?
When do you go home?
Which one do you want?
Whose pen is this?
Why are you happy?
How do you make coffee?

Exercise 7
Answer the following questions about the above dialogue without looking at the text.
1.
Where is Naomi going?
2.
How is she paying?
3.
When is she leaving?
4.
Would she like two single tickets?

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STUDENT’S B

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CourseConversation Tips										Here is your ticket. / Here are your tickets.
It is not very polite to give something to someone without saying anything.
The expressions “Here is/ are something” also “Here it is/ Here they are” are used when you are giving
something to someone. Other expressions include “Here you are/ Here you go.”◎Role-playing◎Let’s review the numbers.

Listen and practice.
92
8106

40

35719

16141315

171151218

20

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STUDENT’S B