SUCCESS STORYECMWFIndustry• Research and DevelopmentSolutions• OpenText™ Content Server• OpenText™ Core Share• OpenText™ Cloud Managed Services

Results
Simplified user registry foreasy upload of thousands ofdeliverables
Enabled fully automated review
and approval process to support
environmental mission
Increased visibility in the cloudfor heightened confidence throughany-time auditing

ECMWF uses OpenText for searchand retrieval of files

International research institute and operational weather prediction service
uses OpenText™ Core Share“We have implemented CoreShare with the aim of visibility
and transparency for ECMWFand our contactors.”
Mithat Ersoy

Senior System Analyst
ECMWF

ECMWF uses OpenText for search and retrieval of files

Along with partners, the European Centre for Medium-Range
Weather Forecasts (ECMWF) supports an Earth observation
program to gather and distribute data to better understand andsustain our planet.

ECMWF professionals use OpenText™ Content Server within theorganization. When ECMWF was selected to run two Copernicus
services several years later, it ensured all deliverables would bemanaged from the same repository with strict permissions.

Named after the renaissance scientist, the European Union’s
Copernicus observation program was established in 2014. As botha research institute and operational service, ECMWF operates twoinitiatives on behalf of the EU-funded Copernicus program:

Soon after commencing Copernicus management, ECMWF contract
officers received deliverables via email. They downloaded the files
and placed them in folders, typing related metadata. “It was creating
human effort to put the deliverables into Content Server and haveit approved,” noted Mithat Ersoy, Senior System Analyst with theEuropean Centre for Medium-Range Weather Forecasts.

• Copernicus Atmosphere Monitoring Service (CAMS)
provides information related to air pollution and health,solar energy, greenhouse gases and climate forcing.
• Copernicus Climate Change Service (C3S) provides
information about the past, present and futurestates of climate in Europe and worldwide.
Both services use satellite and in-situ observations and forecast
models to support scientists, policy makers and businesses withhigh-quality information on the composition of the atmosphere andclimate change.
As part of implementing the Copernicus services, ECMWF
scientists and other professionals manage hundreds of contracts
with universities, private companies and other meteorologicalorganizations across Europe. Each contractor supplies from 50 to 500
deliverables, ranging from scientific documents to complex data sets.
As such, ECMWF manages more than 10,000 deliverables on a loop-noting receipt, conducting reviews and communicating approval or
denial to contractors for further processing.
In 2006, ECMWF migrated hundreds of thousands of files to theOpenText™ Content Suite Platform for easy search and retrieval. Most

After careful consideration and rigorous procurement, ECMWF
worked with OpenText™ Managed Cloud Services to develop aworkflow triggered upon upload. Still, for contractors to enter
deliverables directly, registration could be problematic. Issues often
demanded time from IT personnel via phone calls with users acrossdozens of countries, different timezones and occasional language
barriers.
To ease advanced sharing and collaboration in the cloud, ECMWF
moved to OpenText™ Core Share, a SaaS application that offers a hybrid
environment for IT security and a full cloud experience for users.
Through synchronization, when ECMWF adds a user to its active
directory, the user is automatically created in Core Share. The systemthen delivers an email invitation to the new contractor to self-register.
“The process of activation is via email and there are no adminskills required.” Ersoy said, noting a reduction in the number andcomplexity of support calls. More than 300 contractors have selfregistered in Core Share since its introduction and, due to integration
between Core Share and Content Server, users access both systems
with a single sign-on.

ECMWF uses OpenText for search and retrieval of files

Within Core Share, contractors receive separate folders for uploadsand deliverables. While they retain editing permissions for files in
the upload folder, those in the deliverable folder are fixed, ensuring
document integrity during the fully automated review and approval
process. Rejected files land in a folder for contractors to download andedit. Upon reaching established milestones for approved deliverables,contractors then submit an invoice through the same process.
“We have implemented Core Share with the aim of visibility andtransparency for ECMWF and our contactors,” said Ersoy. As aresult, contractors can respond to required updates with speed
and precision, advantageous attributes for weather monitoring andprediction that carry potential to protect infrastructure and save lives.
Enhanced visibility also engenders confidence in output throughstreamlined auditing capabilities. “This benefit is not only for us,”
Ersoy explained.
Furthermore, Ersoy and others can summarize information throughthousands of available reports: “All that information is already there.
I can demonstrate how well we are doing with the progress of thecontracts.”

Among the features of Core Share popular with users is the modern
and adaptable interface viewable on desktop, tablet or phone. “Thelook and feel is adjusted based on the device you are using.” Ersoysaid.
Through automation and streamlined functionality for both users andadministrators, all professionals can turn instead to other tasks orideas. They can focus on the mission to empower others with reliable
weather data, building knowledge for decision-making that supports
safety and sustainability in Europe and worldwide.
Content Server and Core Share meet strict security requirementswith encryption from point to point and a recent audit by a security
company returned zero high warnings.
Though Ersoy could manage file sharing on-premises, using the Core
Share SaaS solution allows him to tend to other pressing needs withthe assurance ECMWF has access to the latest capabilities. “We
hardly have any downtime,” he noted. “New patches and versions
are applied transparently by OpenText.”
www.ecmwf.int

About OpenText
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through market leading information
management solutions, on-premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
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