Success story
KainosIndustry• Healthcare

Solutions• Intelligent Forms Automation withOpenText™ TeleForm™ and LiquidOffice™

Kainos transforms access toclinical information with OpenText
Software company partners with OpenText to deliverintelligent access to healthcare data

Results
Saved time by quickly pinpointing
useful patient information
Saved money with the deploymentof a comprehensive solution for
capturing and accessing
relevant data

“The major benefit of the Evolve/OpenText combination isthat it provides something that is not present in our market
currently—the ability for clinicians to access previouslycomplex, unstructured information.”
Nigel Hutchinson

Head of the Evolve business unit
KainosKainos transforms access to clinical information with OpenText

Kainos plc, a public limited software company headquartered inBelfast, Northern Ireland, relies on OpenText LiquidOffice to enableefficient electronic forms and workflow usage to support clinicalprocesses, while OpenText TeleForm supports the digitization of thepaper record. Kainos has worked with OpenText on a wide range ofprojects within healthcare, as well as local and central governments,
finance and other markets for several years.
Kainos develops information technology solutions for businesses
and organizations, particularly in the public, healthcare and financialservices sectors. To support their solutions, Kainos needed to find technology that could perform optical character recognition (OCR) and index
complex, legacy, paper-based information. They also needed to extract
document types and identify clinical disciplines to leverage in their EMR(Electronic Medical Records) solution.
Their EMR solution, called Evolve, allows healthcare workers to have immediate online access to information traditionally held on paper, as wellas information sourced from other clinical and non-clinical systems. AsKainos developed their technology requirements, several capabilities
were identified. For instance, the technology must enable them to: Extract
details of people mapped to clinical disciplines such as a particular
doctor’s specialty (for example, Dr. Biggsdale would be mapped to Cardiology.); Create powerful visualization tools that visually cluster concepts
and search results, to provide intuitive ways for clinicians to handle
returned information; Connect to and index information held in othersystems without directly ingesting that information. To meet these challenges, Kainos turned to OpenText for a proven, industry-leading solution.

Digitizing paper-based information

A key area of work for Kainos was the digitization of legacy, paper-based
patient case notes. The information was scanned into the Evolve
solution and held in an enterprise content repository.
The challenge, however, was finding a way to make the information within
the documents clinically useful and easy to find and reference. Yet, thebusiness case for scanning only made sense if the file received minimal
physical preparation prior to scanning. Using this approach, Kainoswould end up with a large single document containing all the underlying
paper for the patient, which the clinician would then have to navigate
through. This sorting procedure made it hard to obtain information fromsuch an unstructured document.
After implementing the OpenText solution, Evolve can index the unstructured information and create a list of individual documents held
within the larger scanned PDF. For example, a scanned “Legacy Correspondence” document may have 250 pages, but now the new system
can analyze and index the content within the document, allowing Evolve
to individually itemize the documents held within the set. For example,
page 13 is a discharge summary letter for the cardiology specialty of Dr.
James Biggsdale. This granularity of listings provides Evolve users theability to quickly pinpoint and find information.
Evolve is now able to access information from multiple systems, bothclinical (e.g., Pathology reports) and non-clinical (e.g., billing, HR, etc.).
TeleForm enables digitization of information from paper forms, andOpenText LiquidOffice enables data capture directly from electronic forms.

“With the OpenTextsolution, we are able
to present information
to the clinician without
having to input it into
the Evolve repository,
effectively using amanage-in-placescenario. This is more
efficient in that copiesof information are notcreated, which eliminates
any questions about
which system holds
the master copy ofthe information.”
Nigel Hutchinson

Head of the Evolve business unit
KainosKainos transforms access to clinical information with OpenText

Now that all related clinical information is accessible within the appropriate patient record, clinicians have a comprehensive view of all
relevant patient information, which supports more informed and better
decision-making.
“With the OpenText solution, we are able to present information tothe clinician without having to input it into the Evolve repository,
effectively using a manage-in-place scenario. This is more efficientin that copies of information are not created, which eliminates anyquestions about which system holds the master copy of the information,” said Nigel Hutchinson, head of the Evolve business unit at Kainos.

The OpenText solution also enables clinicians to use Evolve to quickly
search within a patient record and across a group of patients against
information that was previously held on paper and largely inaccessible.
Kainos believes that this rich source of information will provide huge opportunities for research.

About OpenText

OpenText, The Information Company™,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
Customer stories

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