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Solutions• OpenText™ Gupta SQLBase• OpenText™ Gupta Team Developer (TD)Transforming Hearing Care

Auditdata streamlines patientmanagement with embedded
database solution

Global audiology company powers its hospital software solutions
with OpenText Gupta SQLBase for automated deployment, configurationand maintenance

Results
Enables simple licensing,configuration and deployment
Automates maintenance forworry free support
Integrates easily into
multiple systems
Delivers agile softwaredevelopment“The right choice for us then wasOpenText Gupta SQLBase, and it would
still be the best choice today. For morethan 25 years, it has been possible for
us to stay on OpenText SQLBase as ourprimary database engine.”
Kim Wagner Jensen

Business and customer care director
AuditdataAuditdata streamlines patient management with embedded database solution

Founded in 1992, Auditdata delivers state-of-the-art audiology
clinic management systems and diagnostic instruments to
hospitals and private clinics around the world to advance thefuture of hearing care. Auditdata’s software solutions include
Auditbase, an office management system for hospital-based
audiology clinics. It manages patients, optimizes workflows
and delivers best practice testing and fitting of hearing aids,
including interfacing patient records and scheduling anddiagnostics with central medical record systems, withoutcompromising clinical care.
As the healthcare sector faces mounting pressure to manage
increasing patient volumes with decreasing budgets, the Auditbase
solution was developed to help optimize and accelerate the flow ofpatients through the system.
“We help clinics manage their workflows and move patients
through the system much faster, without compromising clinicaland patient care standards,” said Kim Wagner Jensen, Auditbase
Business and Customer Care Director.
When Auditbase was developed in the early 1990s, the company
needed a database that could be embedded in the application.
According to Wagner Jensen, “It was very important for us to havea database engine that would be integrated with the development
environment. It was also very important that the database solution
have low maintenance requirements.”

The company selected OpenText™ Gupta SQLBase as its main
database server component. A high-performance embedded
database, Gupta SQLBase offers automated mass deployment,configuration and maintenance. Ideal for environments with limited
IT support, the solution allows for easy integration with varied
development tools.
“The right choice for us then was OpenText Gupta SQLBase, andit would still be the best choice today,” said Wagner Jensen. “For
more than 25 years, it has been possible for us to stay on Gupta
SQLBase as our primary database engine. Today, it is a maturepart of our product portfolio.”“More than 80 percent of hospitals in the UK and Scandinavia
now use the Auditbase solution. In fact, we have more than 200
Auditbase customers, covering more than 500 hospitals, withroughly 5,000 daily users,” reported Wagner Jensen.
Since Auditdata resells Gupta SQLBase to its customers, thecompany counts the product’s simple licensing, mass deployment,
automated configuration and low maintenance as key factors inAuditbase’s success.
Auditdata uses the Gupta SQLBase’s Embedded Deployment Pack(EDP) tool to build its own Gupta SQLBase installations to deploy to itscustomers. “The most important benefits for us include OpenText
Gupta SQLBase’s easy licensing and mass deployment. Those arereally critical for us,” said Wagner Jensen.
Auditdata has also benefited from the solution’s close integration
with many development tools. Wagner Jensen noted, “The system
has integrated easily and well with multiple and vast-scale
hospital systems.”“It’s important that there’s
a close relationshipbetween the development
platform and thedatabase. We still havesome functionalities
in our codes that weredeveloped in the earlyversions—it’s 20-year-oldcode that still existsand works.”
Mark Crawshaw

Product ManagerAuditdata

Auditdata streamlines patient management with embedded database solution

As its main platform for building client applications, the company
uses OpenText™ Gupta Team Developer (TD). It is a complete
development solution that includes an integrated development
environment (SQLWindows), UX assembly kit, connectivity todatabases and services, a database for development and testing
and a reporting tool.

The company’s longstanding reliance on the Gupta SQLBase
solution and its partnership with OpenText will continue to play animportant role as Auditdata looks to the future. The company isplanning expansion into new markets. That expansion will require
the Auditbase solution to meet the different workflow and regulatory
requirements of those new markets.

“It’s important that there’s a close relationship between thedevelopment platform and the database” and added that thecompany has been using Gupta Team Developer (TD) from thebeginning. “We still have some functionalities in our codes thatwere developed in the early versions—it’s 20-year-old codethat still exists and works.”“As a healthcare system, Auditbase must meet local legislation
regarding such things as handling personal data,” Wagner Jensen
explained. “As we move into new regions, we will have to adapt
very quickly to new processes and workflows and be very fast in
making the required changes. Therefore, OpenText will be a very,
very important part of that expansion for us. And OpenText Gupta
SQLBase remains our preferred choice.”

The longevity of the OpenText solution within the Auditbase system
is due not only to the benefits derived from the Gupta SQLBase
product, but also the strong support from the OpenText team. WagnerJensen explained, “We have good collaboration between our twocompanies. OpenText has the resources to help overcome any
technical issues that we have with critical customers. Because
if things are not running correctly, then we have 5,000 users
down, and the telephones begin to ring. Also, the product support
continues to give testers and users the latest features and fixes
as quickly as possible. That’s definitely a plus too.”auditdata.com
Transforming Hearing Care

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