Trend Micro Apex Central

TM

Patch 8System Requirements
Centralized Security Management for Endpoints

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installingand using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available
from the Trend Micro website at:
http://docs.trendmicro.com/en-us/enterprise/apex-central.aspx
Trend Micro, the Trend Micro t-ball logo, and Trend Micro Apex Central are trademarks or registered trademarks of Trend Micro Incorporated. All otherproduct or company names may be trademarks or registered trademarks of their owners.
Copyright © 2023 Trend Micro Incorporated. All rights reserved.
Release Date: September 2023
Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165

Table of Contents
Chapter 1: Apex Central Server Installations
Windows Server 2012 ........................................................................................................................................................................... 1-2
Windows Server 2012 R2 ...................................................................................................................................................................... 1-2
Windows Server 2016 ........................................................................................................................................................................... 1-3
Windows Server 2019 ........................................................................................................................................................................... 1-4
Windows Server 2022 ........................................................................................................................................................................... 1-4

Chapter 2: Other Requirements and Supported Platforms
Microsoft SQL Server Support .............................................................................................................................................................. 2-2
TLS 1.2 Support ................................................................................................................................................................................... 2-2
IPv4/IPv6 Support ............................................................................................................................................................................... 2-3
Virtualization Support ......................................................................................................................................................................... 2-3
Limitations ......................................................................................................................................................................................... 2-4
Web Console Requirements ................................................................................................................................................................. 2-4IndexIndex ................................................................................................................................................................................................ IN-1i

ii

Chapter 1Apex Central Server Installations
This section outlines the Apex Central server system requirements on supported Windows Server platforms.
NoteTrend Micro does not support Apex Central installation on Windows Server Core versions.

• Windows Server 2012 on page 1-2• Windows Server 2012 R2 on page 1-2• Windows Server 2016 on page 1-3• Windows Server 2019 on page 1-4• Windows Server 2022 on page 1-41-1

Trend Micro Apex Central™ System Requirements

Windows Server 2012
Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.
Note• The following Windows hotfixes are required prior to Apex Central installation:• KB2999226• The following Windows hotfixes are only required for TLS 1.2 environments:• KB2975331

Operating System
WindowsServer 201264-bitEditionService Pack

Processor

Standard

None

Datacenter

None

At least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs
AMD™ 64
processor
Intel™ 64
processor

Windows Server 2012 R2Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.

1-2

RAM
8 GB minimum

Available Disk
SpaceWindows Features

10 GB minimum

Microsoft IIS 8.0

80 GB
recommended (SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.5
Microsoft IIS ASP.NET Extensibility 4.5
Microsoft IIS CGIMicrosoft Message Queuing Service (MSMQ)

OthersGigabit Network
Interface Card (NIC)
Monitor that
supports 1366 x 768
resolution at 256
colors or higher

Apex Central Server Installations

Note• The following Windows hotfixes are required prior to Apex Central installation:• KB2919355• KB2919442• The following Windows hotfixes are only required for TLS 1.2 environments:• KB3000850

Operating System
Windows
Server 2012 R264-bit

EditionService Pack

Processor

Standard

None

Datacenter

None

At least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs
AMD™ 64
processor
Intel™ 64processor

RAM
8 GB minimum

Available Disk
Space

Windows Features

10 GB minimum

Microsoft IIS 8.5

80 GB
recommended (SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.5
Microsoft IIS ASP.NET Extensibility 4.5

OthersGigabit Network
Interface Card (NIC)
Monitor that
supports 1366 x 768
resolution at 256
colors or higher

Microsoft IIS CGIMicrosoft Message Queuing Service (MSMQ)

Windows Server 2016
Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.

1-3

Trend Micro Apex Central™ System Requirements

Operating SystemWindowsServer 201664-bitEditionService Pack

Processor

Standard

None

Datacenter

None

At least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs

RAM
8 GB minimum

Available Disk
Space

Windows Features

10 GB minimum

Microsoft IIS 10.0

80 GB
recommended (SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.6

AMD™ 64
processor

Microsoft IIS ASP.NET Extensibility 4.6

OthersGigabit Network
Interface Card (NIC)
Monitor that
supports 1366 x 768resolution at 256
colors or higher

Microsoft IIS CGIIntel™ 64
processor

Microsoft Message Queuing Service (MSMQ)

Windows Server 2019
Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.
Operating System
Windows
Server 201964-bitEditionService Pack

Processor

Standard

None

Datacenter

None

At least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs
AMD™ 64
processor
Intel™ 64
processor

Windows Server 2022
Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.

1-4

RAM
8 GB minimum

Available DiskSpace

Windows Features

10 GB minimum

Microsoft IIS 10.080 GB
recommended (SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.7
Microsoft IIS ASP.NET Extensibility 4.7
Microsoft IIS CGIMicrosoft Message Queuing Service (MSMQ)

OthersGigabit Network
Interface Card (NIC)
Monitor that
supports 1366 x 768
resolution at 256
colors or higher

Apex Central Server Installations

Operating System
WindowsServer 202264-bitEditionService Pack

Processor

Standard

None

Datacenter

None

At least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs
AMD™ 64
processor
Intel™ 64
processor

RAM
8 GB minimum

Available Disk
Space

Windows Features

10 GB minimum

Microsoft IIS 10.0

80 GB
recommended (SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.8
Microsoft IIS ASP.NET Extensibility 4.8

OthersGigabit Network
Interface Card (NIC)
Monitor thatsupports 1366 x 768
resolution at 256
colors or higher

Microsoft IIS CGIMicrosoft Message Queuing Service (MSMQ)

1-5

Chapter 2

Other Requirements and Supported Platforms
This section outlines other supported platforms and system requirements.
• Microsoft SQL Server Support on page 2-2• TLS 1.2 Support on page 2-2• IPv4/IPv6 Support on page 2-3• Virtualization Support on page 2-3• Limitations on page 2-4• Web Console Requirements on page 2-42-1

Trend Micro Apex Central™ System Requirements

Microsoft SQL Server Support
Database ServerEdition

Service PackSQL Server 2019 Express

64-bitN/A

CU4 (or higher)

SQL Server 201964-bitStandard

CU4 (or higher)Enterprise

CU4 (or higher)

SQL Server 2017 Express

64-bitN/A

N/A

SQL Server 201764-bitStandard

N/A

EnterpriseN/ASQL Server 2016 Express

64-bitN/ASP3SQL Server 201664-bitStandard

SP3

EnterpriseSP3

SQL Server 2014 Express

32-bit / 64-bit

N/A

SP3

SQL Server 201432-bit / 64-bit

Standard

SP3

EnterpriseSP3

TLS 1.2 Support
Apex Central supports Transport Layer Security (TLS) 1.2.
For more information about TLS 1.2, see https://support.microsoft.com/en-us/help/3135244/tls-1-2-support-for-microsoft-sql-server.
The following table outlines the Windows hotfixes required for Windows Server operating systems to support TLS 1.2.
Table 2-1. Operating System Requirements
Windows Hotfix

Operating System

2-2

Windows Server 2012 (64-bit)

KB2975331

Windows Server 2012 R2 (64-bit)

KB3000850

Other Requirements and Supported Platforms

Operating System

Windows Hotfix

Windows Server 2016 (64-bit)

N/A

Windows Server 2019 (64-bit)

N/A

The following table outlines the Windows hotfixes required for Microsoft SQL server installations to support TLS 1.2.
Table 2-2. Microsoft SQL Server Requirements
Database ServerWindows Hotfix

SQL Server 2014 Express

Cumulative Update 5 for SQL Server 2014 SP1
KB3052404

SQL Server 2014

Cumulative Update 5 for SQL Server 2014 SP1
KB3052404

SQL Server 2016 Express

N/A

SQL Server 2016

N/A

SQL Server 2017

N/A

SQL Server 2017 Express

N/A

IPv4/IPv6 Support
Environment

Operating System
Windows Server 2012 or later

SupportPure IPv4

Yes

Pure IPv6

No

Dual IP stacks

Yes

Virtualization Support
Apex Central only provides support for virtual platforms that are supported by the installed operating system.

2-3

Trend Micro Apex Central™ System Requirements

Limitations
Category
Operating system

Limitation
Apex Central is a 32-bit program. Apex Central installs under WOW on 64-bit computers.
When installed on 64-bit computers, modify IIS to use 32-bit mode.

Web Console Requirements
Resource2-4

Requirement

Processor

300 MHz Intel™ Pentium™ processor or equivalentRAM

128 MB minimum

Available disk space

30 MB minimum

Browser

Microsoft Edge™, Microsoft Edge™ (Chromium), or Google Chrome™

OthersMonitor that supports 1366 x 768 resolution at 256 colors or higher

IndexAT

Apex Central server
limitations, 2-4
operating system, 2-4
web console, 2-4Windows Server 2012, 1-2Windows Server 2012 R2, 1-3
Windows Server 2016, 1-4
Windows Server 2019, 1-4
Windows Server 2022, 1-5

TLS 1.2 support, 2-2

DDual IP stacks, 2-3

Vvirtualization support, 2-3W
web console, 2-4Windows Server 2012, 1-2Windows Server 2012 R2, 1-3
Windows Server 2016, 1-4
Windows Server 2019, 1-4
Windows Server 2022, 1-5

IIPv4 support, 2-3
IPv6 support, 2-3
MMicrosoft SQL Server support, 2-2,2-3

SSQL Server 2014, 2-2, 2-3
SQL Server 2014 Express, 2-2, 2-3
SQL Server 2016, 2-2, 2-3
SQL Server 2016 Express, 2-2, 2-3
SQL Server 2017, 2-2, 2-3
SQL Server 2017 Express, 2-2, 2-3
SQL Server 2019, 2-2
SQL Server 2019 Express, 2-2

IN-1

Item Code: APEM8964/231117