Event Log / Error Log for AW-UE100
Event Log and Error Log can be confirmed on WEB screen. (Setup → Maintenance → System log)

Event log / Error log switch

Event log / Error log display< Event Log >Event Log

NoteNo.
Date & Time
Event code
Description

Up to 1000 events. The newest event log is No.1.
Date and Time that the event has occurred. Without time setting, bar is displayed.
Refer to the following table.
Refer to the following table.

< Error Log >Error Log

NoteNo.
Operation timeError code
Error description

Up to 32 errors. The newest event log is No.1.
Hour Meter that the error has occurred. (0h – 9999h)
Refer to the following table.
Refer to the following table.

< Event Log table >Event
Event Description
Code
W0001
W0002
W0003
W0004

Note

<Power> System start.

Power was supplied and system started.

<Power> Power on.

“Power ON” button is pressed on WEB screen.

<Power> Standby.

“Standby” button is pressed on WEB screen.

<Power> POE+ power is not supplied.

POE+ power supply was not detected.

This error occurs when using PoE hub.

W0005
W0006
W1003

<Power> POE+ (Hardware) is working.

POE+ power supply was OK. (Hardware detection)<Power> POE+ (Software) is working.

POE+ power supply was OK. (Software detection)<Maintenance> Succeeded OSD Menu

Initialization of OSD menu (Maintenance -> Initialize) was

initialization

successful.

W1005
W1006

<Maintenance> Succeeded firmware update

Firmware update (Maintenance -> Product info) was successful.

<Maintenance> Failed firmware update

Firmware update (Maintenance -> Product info) failed.

W1007<Maintenance> Succeeded OSD menu and“Reset to the default (Except the network settings)” of WEB menu

WEB menu initialization(Maintenance -> Default reset) was successful.

<Maintenance> Reboot“Reboot” of WEB menu (Maintenance -> Default reset) was

W1008

executed.

W1009<Maintenance> Succeeded configuration

Setting data upload (Maintenance -> Backup) was successful.

data upload

W1013<Maintenance> Succeeded Scene All

Initialization of all Scenes succeeded.

initialization.

W1014<Maintenance> Succeeded Scene 1

Initialization of Scene 1 succeeded.

initialization.

W1015<Maintenance> Succeeded Scene 2

Initialization of Scene 2 succeeded.

initialization.

W1016<Maintenance> Succeeded Scene 3

Initialization of Scene 3 succeeded.

initialization.

W1017<Maintenance> Succeeded Scene 4initialization.

Initialization of Scene 4 succeeded.
Date and time has been set.
PC synchronization / NTP sever connection / Manual setting
Time synchronization succeeded

W1203<Date&Time> Date&Time exchanged

W1205
W1206
W1210

<NTP> NTP update succeeded<HTTPS> Self-signed Certificate Generated

Generating the Self-signed Certificate has been completed.

W1211<HTTPS> Self-signed Certificate Deleted

Deleting the Self-signed Certificate has been completed.

W1212<HTTPS> Certificate Signing Request<NTP> No response from the NTP server

Generated

The connection error with the NTP server.

Generating the Certificate Signing Request has been completed.
Installation of the CA Certificate has been completed.

W1213
W1214

<HTTPS> CA Certificate Installed

W1215
W1216
W1217
W1218

<HTTPS> Previous CRT key Applied<Genlock> Genlock failed

After detecting the genlock signal, the external lock failed.

W1220
W1302

<Codec> General error occurred

Codec error occurred. (ex. JPEG freeze)

W1303<Login> Remote camera controller<HTTPS> CA Certificate Deleted<HTTPS> CRT key Generated<Genlock> Genlock succeeded<Login> Login failed. [username] [IP address]

connected [username] [IP address]

W1311<Stream> Mjpeg ch1 Play [username] [IPaddress]

W1312<Stream> Mjpeg ch2 Play [username] [IPaddress]

W1313<Stream> Mjpeg ch3 Play [username] [IPaddress]

W1314<Stream> Mjpeg ch1 Stop [username] [IPaddress]

W1315<Stream> Mjpeg ch2 Stop [username] [IPDeleting the CA Certificate has been completed.
The previous CRT key has been applied.
Generating the CRT key has been completed.
After detecting the genlock signal, the external lock succeeded.

Login (user name for user authentication, IP address for hostauthentication)
ROP connection and IP / account information
User information display who started mjpeg delivery
User information display who started mjpeg delivery
User information display who started mjpeg delivery
User information display who stopped mjpeg delivery
User information display who stopped mjpeg delivery

address]

W1316<Stream> Mjpeg ch3 Stop [username] [IPaddress]

W1317<Stream> H.264 ch1 Play [username] [IPaddress]

W1318<Stream> H.264 ch2 Play [username] [IPaddress]

W1319<Stream> H.264 ch3 Play [username] [IPaddress]

W1320<Stream> H.264 ch4 Play [username] [IPaddress]

W1321<Stream> H.264 ch1 Stop [username] [IPaddress]

W1322<Stream> H.264 ch2 Stop [username] [IPaddress]

W1323<Stream> H.264 ch3 Stop [username] [IPaddress]

W1324<Stream> H.264 ch4 Stop [username] [IPaddress]

W1325<Stream> H.265 ch1 Play [username] [IPaddress]

W1326<Stream> H.265 ch1 Stop [username] [IPaddress]

W1327<Stream> Reached the number ofconnections limit [username] [IP address]

User information display who stopped mjpeg delivery
User information display who started H.264 delivery
User information display who started H.264 delivery
User information display who started H.264 delivery
User information display who started H.264 delivery
User information display who stopped H.264 delivery
User information display who stopped H.264 delivery
User information display who stopped H.264 delivery
User information display who stopped H.264 delivery
User information display who started H.265 delivery
User information display who stopped H.265 delivery
Maximum number of connections

W1328<Stream> Reached the processing limit

CPU load upper limit

W1329<Stream> reached the bandwidth limit

Bandwidth upper limit

W1331<Contorol> lock remote control [username]

Lockout start and IP/account information[IP address]

W1332<Control> Unlock remote control [username][IP address]

W1341<Stream> H.265 ch2 Play. [User’s name][IPaddress]

W1342<Stream> H.265 ch2 Stop. [User’s name][IPaddress]

W1345<Stream> High bandwidth NDI Add Client.
[Number of Client]

W1346<Stream> High bandwidth NDI Decrease.

Lockout release and IP/account information
H265 distribution start and IP/account information.
H265 distribution stop and IP/account information.
High bandwidth NDI Client Additional information display.
High bandwidth NDI Client Delete information display.

[Number of Client]< Error Log table >EventCode0x00
0x03

Event Description

Note (Factor)

NormalNo Error

Motor Driver Error

Motor related Error(Servo) →The PT is not running for somereason.

0x21

System Error

Abnormal communication content between Camera and Servo(Servo)

0x22

Spec Limit Over0x24

NET life-monitoring Error

PT limit exceeded(Servo)
NET CPU life / death monitoring timeout(V10)BE CPU life / death monitoring timeout(V10)0x250x290x31

Main Life-monitoring Error

0x330x360x400x410x42

High Temp

PT. Initialize Error

Pan/Tilt origin search failed(Servo)

0x43
0x500x52

PoE++ Software auth. Timeout

PoE++ timeout error

MR Offset Error

MR Offset Error(Motor)

0x57

Gyro Error

Gyro Error(Servo)

CAM Life-monitoring Error
Fan1 error
Low Temp
Temp Sensor Error
Lens Initialize Error

MR Level Error

CAM CPU life / death monitoring timeout(V10)
Fan Error(Lens side)
Ultra high temperature condition(Lens or Main)
Low temperature condition(Lens or Main)
Temperature sensor Error(Lens or Main)
Lens origin search failed(Lens)→Timeout Error.

It is necessary to check what the previous error occurred
MR Level Error(Motor)

It appears when the offset adjustment value of motor
FGMR at startup is abnorma