Hotmarker SP Series Error Summary Table
As for errors, they may basically be caused by malfunctions of the main CPU board, each sensor,and electrical components.
For errors caused by other factors, please refer to the following.
Please refer to the instruction manual of each model for details.
Error code

Situation/Cause

No. 1101<Situation>

TUBE TROUBLE

Error in the preforward unit (unit on theHow to deal with it
Please reinsert the tube.

right side tube feed of the machine)<Cause>Occurs when the tube continues to besupplied.
No.1102

Work end sensor rod (pin for determining

Please reinsert the printed

MATERIAL END

the printed material insertion) remainsmaterial.

(MATL END)

lowered.
Printed material is lost in the middle ofInsert additional printed

printing.

materialNo. 1103

No labels are passing through marker Label

Pull marker Label sensor

LABEL ERROR

sensor.

toward you and let the(for "LABEL" modeonly)

label pass throughMarker Label sensor is not sensitive

Adjust sensitivity

enough.

adjustment volume
attached to marker Labelsensor base.

The values for " LABEL " or " LENGTH " inRefer to the instruction

the table settings are different.

manual and enter theappropriate value.

No. 1110.

Printed material is jammed near the exit ofUse the back key and theJAM ERROR

the printed material and does not comeB key to load the printed

out.

material again.

No. 1120.

Cutter arm remains lowered when stopped

Press "Enter" to return toCUTTER ARM

and has not returned to the home position.

the origin.

ERROR
1

Error code

Situation/Cause

No. 1121

Cutter switch on the front panel is not

CUTTER TIMEOUT

turned on.

How to deal with it
Please turn on the switch.

1 ERRORNo.1122

Cutter arm remains lowered during

Press "Enter" to return to

CUTTER TIMEOUT

operation and has not returned to thethe origin.

2 ERRORorigin.

No. 1123

Failed to return cutter arm to the home

Press "Enter" to return to

CUTTER INIT

position.

the origin.

No. 1140

Thermal head is not lowered at the start ofLower thermal head.

HEAD ERROR 1

printing

No. 1141

Conveyance, etc. without raising thermal

Raise thermal head toHEAD ERROR 2head.

load and unload material.

No. 1142<Situation>Return to the right side

PRESS ERROR

When ”LABEL” mode, “BOARD”mode or(center position)

ERROR“BOARD-L”mode is selected in tablesetting.
<Cause>Press roller arm handle is collapsed to theleft side.
No.1201

Marking foil is gone.

Install new marking foil.

Used foil rewind is full after printing.

Throw out the trash and

FOIL USED UP
No.1204
FOIL FULL

set up a new marking foil.

No.1211

Front acrylic cover not closed properly

Close front acrylic cover.

COVER OPEN

<Situation>

Open metal cover andError occurs even though front acrylic

adjust the notch on thecover is properly closed.

right side disk where front<Cause>acrylic cove and front

The sensor part of the cover open sensor isacrylic cover are fastened.

reacting.
No.1213

Safety cutter cover not installed properly

CUTTER COVER

Install the safety cutter
cover properly

ERROR
No.1135

Partial cut adjuster is tightened too firmly.

MAT SOL ERROR

Rotate the partial cut
adjuster two to three2

Error code

Situation/Cause

How to deal with ittimes anti-clock-wise.
Then, resume operation.

When one end of cutter rest is in contact

Place the cutter rests

with cutter rest base and the other end

correctly.

with cutter rest actuator, opening/closingof cutter rest base and cutter rest actuator
will be hampered.
When dust accumulates between cutter

Remove dust between

rest base and cutter rest actuator, it will

cutter rest base and cutter

hamper them to come to a complete close.

rest actuator by tweezers
or air blow.

＊For other errors, please refer to the instruction manual or contact us.

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