CORPORATE SOCIAL RESPONSIBILITY REPORT 2013

Contents

Contents
Contents
Corporate Information / Our Products
Financial and Non-Financial Information
President’s Message
Corporate Philosophy / EIZO Group Principles of Conduct – Seven Promises
The Competitive Advantages of EIZO

01
02
03
04
05
06

EIZO Solutions
Protecting Intellectual Property that Enhances Value
EIZO’s Quality Assurance System

07
07
09
11

Environmental Policy / Environmental Management System
Basic Product Development Sequence / Green Procurement
Compliance with Environmental Labeling Standards and Legal RequirementsCollection and Recycling of Used Products / Overview of the Environmental Impact of Our Business Operations
Environmental Risk Management / Prevention of Global Warming, and Energy Conservation
Environmental Targets/Performance Report

12
12
13
14
15
16
17

Seven Promises 3

Operating as an International Corporation
EIZO Group Global Network
Development and Production Network – Coherent Development and Production System/ Sales Network – One Country/Territory, One Distributor System, and Our Direct Sales System

18
18
19

Seven Promises 4

Open and Fair Trade20

Relationship with Each Type of Stakeholder
Relationships with Customers
Relationships with Shareholders / Relationships with the Local Community

Corporate Governance

21
21
22
23

24
24
25

Seven Promises 7

Broadminded Corporate Culture
Promoting Work-Life Balance / Human Resource Development Efforts
Securing Safety and Health

26
26
27
28

Appendix

29
30
31

GRI Index
Comparison Table for the United Nations Global Compact

Third-Party Review
Third-Party Review

32

Editorial Policy for the CSR Report● Editorial Policy: We have compiled an explanation

on topics we consider important and a report on
the impact and effects of our business activities onsociety and the environment, using the GRI
Guidelines as reference.

● Scope of the report: EIZO Group

Exceptions to the scope of coverage are explainedin the notes to the relevant sections.

● Period covered: April 1, 2012 to March 31, 2013 (FY 2012)

Seven Promises 5

Strong Bonds of Trust with Stakeholders

Compliance / Risk Management

Environmental Timeline

Seven Promises 2

Environmental Consideration for Our Products and Business Operations

Strict Respect and Compliance with both the Letter and Spirit of the Law

Laying the Foundations for a Motivating Workplace

Seven Promises 1

Creating New Value

Seven Promises 6● Issue date: September 2013
● Issue date of previous report: October 2012

● CSR Promotion System: CSR activities come under

the responsibility of the General Affairs Division,
are supervised by the Managing officer responsible
for CSR and implemented by all Group companies.
They are also subject to a management review by
the CSR Committee, comprising the heads of eachdepartment, and reported to the Board of Directors.

● Contact information: EIZO Corporation General Affairs

Department
Tel: +81-76-274-2406● Issue date of next report: September 2014

EIZO Corporation CSR REPORT 201301

Corporate Information / Our Products

Corporate
Information/
Our Products

Corporate Information

Our ProductsCompany NameEIZO Corporation■ LCD Monitors for Computers, Peripheral Equipment and Related Solutions

Business Activities


Development, design, manufacture and sales of imaging systems including
computer monitors, amusement applications and peripheral products

EstablishedMarch 6, 1968

President

Yoshitaka Jitsumori

Address of
Headquarters

153 Shimokashiwano, Hakusan, Ishikawa 924-8566, Japan

Group Sales¥58,270 million (FY 2012)

Group Employees

1,637 excluding temporary workers (consolidated, as of March 31, 2013)

Subsidiaries

15 (including 5 domestic subsidiaries and 10 overseas subsidiaries, as of September 1, 2013)

Development,
Production, Sales●For General Markets
Standard LCD monitors featuring a variety of user-friendly functions, consideration for the environment and high reliability that are at the core of ourbusiness and products. These computer monitors are widely used in offices,
schools, public facilities and homes.

EIZO MS Corporation

Medical image display monitors

Japan: Manufacturing of computer monitors and amusement monitors●

EIZO GmbHGermany: Development, manufacturing, and sales of medical monitors●

EIZO Technologies GmbH

Germany: Development, manufacturing, and sales of industrial monitors, air traffic control monitors and controller boards for monitors●

Standard monitors

For Medical Markets
A varied lineup of solutions for a broad spectrum of medical operations,
including monitors for displaying CT and X-ray images as well as monitors for
operating rooms and electronic medical records.

For Graphic Markets
Color management LCD monitors that support the high-quality color
reproduction and high-definition calibration required by professionals, suchas designers, photographers and computer graphics artists, in their creative
work.

Tech Source, Inc.

Color management LCD monitors

USA: Development, manufacturing, and sales of graphics boards for air traffic control●

EIZO Display Technologies (Suzhou) Co., Ltd.

China: Development, manufacturing, and sales of computer monitors, etc.
●

Irem Software Engineering Inc.

Japan: Development, manufacturing, and sales of amusement software
Sales

●

EIZO Inc.

For Industrial Markets
Optimum solutions for industrial needs, such as units incorporated into FA
equipment and monitors for security control in factories, kiosk terminals andships.

USA: Sales of computer monitors, etc.
●

EIZO Nordic AB

Sweden: Sales of computer monitors, etc.
●

EIZO Europe GmbHGermany (and branch offices in Belgium, Czech Republic, Italy and the Netherlands): Sales ofcomputer monitors, etc.
●

EIZO AGLCD monitors for industrial use

For Air Traffic Control
Comprehensive solutions that include main monitors for tracking aircraft
flight status, auxiliary monitors for displaying air traffic control information,
training monitors and specialized high-definition graphics boards for displaying air traffic control data.

Switzerland: Sales of computer monitors, etc.
●

EIZO Limited

United Kingdom: Sales of computer monitors, etc.
●

Others●EIZO Austria GmbH
Austria: Sales of computer monitors, etc.
EIZO Support Network Corporation

For Home Entertainment
LCD monitors for entertainment systems using proprietary resolution technology, such as the world’s first shade visibility improvement function, whichenable users to enjoy the maximum impact of digital content on their PCs,
game machines and AV equipment.

High-definition
graphics boards

Main monitors
for air traffic control

Entertainment monitors

Japan: Providing field service, security and maintenance for computer monitors, etc.
●

EIZO Engineering Corporation

Japan: Development and designing of computer monitors, and temporary staff services●

EIZO Agency Corporation

Japan: Insurance service■ Amusement Monitors
We design and manufacture LCD monitors installed in pachinko equipment. These models combine the Group’s hardware technology, gained
through the design and manufacture of computer monitors, with amusement
software development technology to offer realistic expression, stories witha strong gaming feel, and lovable characters toward our goal of delivering
products that become customer favorites year after year.

© SANYOBUSSAN CO., LTD.

LCD monitors for pachinko equipment

EIZO Corporation CSR REPORT 201302

Financial and Non-Financial Information

Financial Information

Financial and
Non-Financial
Information

Non-Financial Information■ Net Sales■ Operating Income/Operating Margin(billions of yen)100

(billions of yen)
12

80

74.5

65.2

60

59.5

58.2

8

0

5.8

4

20

(%)
15

4.3

9.0

0

Japan

Securities companies

1.1%

6.1%

5.1

Generalcorporations

10

16.3%

7.4
4.4

2
FY 2008 FY 2009 FY 2010 FY 2011 FY 2012

Treasury stock

Individual investors
and others

3.5

FY 2008 FY 2009 FY 2010 FY 2011 FY 2012

800

Financial
institutions

19.1%

2.0

0

FY 2012■ Sales and Percentage Breakdown ■ Composition of
by Product Category (FY 2012)
Net Sales by Region (FY 2012)■ Five-year Change in Dividends
Year-end Dividend

North America

Others

16.3%

9.5 billion yen
Consolidated
Net Sales
58.2 billion yen
Amusement
Monitors

Monitors for
Computer Use

18.0 billion yen

30.6 billion yen

31.0%

52.7%

OthersInterim Dividend

1,492

1,553

1,222

1,227

1,217

1,236

1,255

238

235

275

317

382

FY 2008 FY 2009 FY 2010 FY 2011 FY 2012

* Regular employees■ Emissions of Greenhouse Gases (Japan & China)
Payout Ratio

(Yen)
5.2%
90 229.7
1.8 billion yen
3.0 billion yen
80
70
70
60
30
Europe
50
50
50
50
50
24.5% Consolidated
Japan
25
25
25
25
40
14.2 billion yen Net Sales
67.0%
40
58.2 billion yen
67.5 66.7
39.0 billion yen 30
20
25
25
25
25
10
31.5
22.6
0
FY 2008 FY 2009 FY 2010 FY 2011 FY 2012

3.2%

1,462

400

Foreign institutional
investors, etc.

24.4%

0

1,637

1,460

1,200

33.0%

5

Overseas

2,000
1,600

7.9

6
40

Operating Margin■ Group Employees

11.6

10

77.5

Operating Income■ Shareholder Composition

(%)
250
200
150

(t-CO2)
7,000
6,000

Emissions of CO2

107,616

99,876 99,638

Energy use

89,381 89,875 100,000

5,000

80,000

4,000

100

3,000

50

2,000

0

1,000
0

(GJ)
120,000

60,00040,0005,979 4,938 3,326 2,220

5,019

FY 2008 FY 2009 FY 2010 FY 2011 FY 2012

20,0000With regard to greenhousegas emissions, we measure
CO ₂ emissions by converting
figures for electricity, kerosene
and LPG use into CO₂.
In fiscal 2012, CO₂ emissions
doubled from the previous year
due to a significant increase in
the CO ₂ conversion factor forelectricity, resulting from anincrease in the ratio of thermal
power in Japan.

* Calculations of CO ₂ emissions associated with electric-

ity use are based on the conversion factor of Hokuriku
Electric Power Company and the conversion factor
used in China.

EIZO Corporation CSR REPORT 201303

President’s Message

President’s
MessageChanging the Paradigm to Realize Continuous Growth
EIZO monitors at every stage of society’s evolution

Further Enhancing Our Comprehensive Worldwide Capabilities

From the everyday settings of office, to the specialized markets of medical

Our adoption of a direct sales system in Europe last year significantly boosted theand graphics markets, air traffic control and industrial applications which require

number of overseas Group companies and branch offices. Consistently delivering

special functions and ever-higher performance, – EIZO’s social responsibility is to

EIZO quality to customers around the world requires special effort to enableconsistently provide products that address specific needs and offer solutions toemployees with different customs, cultures and values to understand and respectcurrent challenges. To this end, the aim of our CSR activities is to pursue business witheach other and move together as one to achieve further growth.

integrity by upholding our corporate philosophy of creating products with new value.

Every year, we convene the EIZO United meeting for Group companies andThese days, heightened security concerns are reshaping industrial markets, as evidenced

distributors operating in various locations around the world. The 2012 meetingby the many surveillance cameras in cities. This has generated demand for advanced

was held in September in Hakusan, Ishikawa Prefecture, Japan, the location oftechnologies, prompting an evolution in cameras as well as higher-performance monitors

our headquarters. Concurrently, our R&D division presented exhibitions of thethat can clearly reproduce the images captured by cameras. EIZO supports the increasinglatest technology, for all Group companies and overseas distributors. The meeting

sophistication of security technologies by providing monitors that improve the clarity ofhas enabled the entire Group to share information about EIZO’s cutting-edge

dark, unclear images.

technological capabilities.

Wherever society is undergoing change and progress, EIZO’s advanced
technologies and monitors are present.

Practicing CSR with a Global Perspective
The ten principles of the United Nations Global Compact declare a commitment

Changing the Paradigm with a View of Ten Years into the Future

to respect human rights, eliminate unfair labor practices, care for the environment

The EIZO Group initiates paradigm shifts as an enterprise that delivers high value

and prevent corruption. While EIZO’s Seven Promises are fully compatible withon a global scale to address evolving social needs with an eye on the next ten years.

these principles, we decided to participate in the United Nations Global Compact

This is exemplified by our transition from selling products through local distributors

in September 2012 in light of the Group’s accelerated pace of globalization. Our

to direct sales by Group companies in Europe in 2012 in order to maintain close,

involvement would also enable us to renew our awareness of and commitment toongoing communication with customers and provide improved support.

the EIZO corporate stance at all our locations worldwide.

In April 2013, we also changed our corporate name from EIZO Nanao Corporation
to EIZO Corporation, in part to demonstrate our willingness to embrace boldchanges throughout the company, including a new corporate identity.
Moreover, we intend to deliver solutions along with our hardware. Customers will

This CSR Report represents a means for reporting on our efforts and as a tool
for addressing public expectations for information disclosure. We look forward tocomments and feedback from our stakeholders who read this report.

want to continue choosing EIZO products because our monitors offer solutions interms of ease of use, comfort and security, as they are more than just hardware.
September 2013

Yoshitaka Jitsumori
President, EIZO Corporation

EIZO Corporation CSR REPORT 201304

Corporate Philosophy / Principles of Conduct – Seven Promises

Corporate
Philosophy/
Principles ofConduct– Seven Promises

Corporate Philosophy

EIZO Group Principles of Conduct – Seven Promises

The EIZO Group pushes

We promote our business with integrity and bravery by establishing“Principles of Conduct – Seven Promises –” as follows.

the limits of technology
to create products of new value,
inspires its customers through visual display systems
and entertainment software,and strives for sound prosperity while coexistingin harmony with the environment and society.

1. We will supply high-quality products and services loved by customers
through creating and offering new value by unique technologies
and ideas.
2. We will promote our manufacturing and business activities inconsideration of reducing their environmental burdens.
3. We will act as an international corporation with a global outlook andmindset.
4. We will conduct open and fair trade.
5. We will seek to build and maintain strong bonds of trust with our
stakeholders (business partners, employees, shareholders, and the
local community).
6. We will strictly respect and comply with both the letter and the spiritof the law as a good corporate citizen.
7. We will respect basic human rights and value a broadminded corporate
culture.

EIZO’s Approach to CSR
Our business activity in itself constitutes our most important social responsibility. We are aware that our social responsibility lies in engaging in business with integrity, which includes contributing to society
with products, solutions and services, returning all the benefits produced through our business to society, and complying with laws and regulations while respecting human rights. In addition, with the viewthat participating in and supporting regional activities constitute part of our social responsibility, we enthusiastically engage in such activities.
In this context and as the basic policy underlying our CSR, we uphold the EIZO Group Principles of Conduct, which serve as both a guideline for the EIZO Group and our promise to stakeholders.

Participation in the United Nations Global Compact
EIZO became a participant of the United Nations Global Compact (UNGC) in September

As a corporate participant, EIZO will engage in an ongoing effort to realize the UNGC’s ten

2012. Through this voluntary initiative, member corporations cooperate in the develop-

CSR principles in the areas of human rights, labor, the environment and anti-corruption,

ment of a global framework for sustainable growth by demonstrating responsible,

under the personal leadership of the company’s president.

creative leadership in their actions as good corporate citizens.

EIZO Corporation CSR REPORT 201305

The Competitive Advantages of EIZO

Since its founding, the EIZO Group has consistently focused its technology and passion on

The Competitive
Advantages of
EIZO

creating visual display products. We continue to concentrate our energy and efforts ondeveloping products that are a step ahead of the times by using advanced devices andpursuing cutting-edge technologies. Our goal is to deliver reliable, high-quality productsthat both satisfy and inspire our customers.
The outcomes of these accumulated efforts are EIZO’s competitive advantages: ourbusiness model, excellence in development and quality, and our global network.

◆ Excellence in Development and Quality● Development
In the course of creating visual display products, wehave gained the full spectrum of technologies requiredfor developing monitors. This in turn has enabled us toquickly deliver new, cutting-edge products and highquality products with enhanced functionality.

■ Core Competence Software, Hardware,and Peripheral Technologies
Environmental Compatibility
Technology
Image Quality
Evaluation
Technology

Video Signal
Transmission
Technology

Application Software
Development
DigitalAnalogMechanism/
System
Display Device Mechanics
Image Processing
Development
Evaluation Development
Algorithm
Technology
Technology
ASIC
FPGA
Development

3D
Technology

Embedded Firmware
Development

Power Circuit● Quality
Technology
Touch Panel
Consistent quality control through 100%
Technology
self-development and self-production
We have always been committed to 100% self-development and self-production.
One of our competitive advantages lies in our ability to integrate quality control, fromdevelopment and manufacturing to after-sales service, and we remain committed toworking in concert group-wide to further enhance quality.
●◆ Business Model
We have built on our core competence* of software, hardware and peripheral technologies
through our work on general-purpose LCD monitors with superior picture quality in order toexpand into the area of monitors for vertical markets by developing new products with theadditional performance and functions required in various fields. Leveraging the technology,
procurement and production synergies among our business units has enabled us to create●

advanced products with proprietary features to further develop and expand our business.
This unique business model has been the major driver of our growth.
■ Business Development Based on Synergies among Business Units
Color management LCD
Air traffic control
monitorsmonitors
Amusement application
Entertainment
monitors (pachinko)
monitors
LCD monitors with
Medical image
Industrial monitors
superior picture quality
display monitor

C ore Competence●

Development of environmentally sound products
We have a proven track record of incorporating the principle of environmental
preservation into product development, and since the early years of our company, we
have been highly regarded in Europe, where environment-related standards are
particularly stringent. As public concern for the environment grows, we will work harderto develop environmentally sound products by, for example, actively participate in theformulation of environmental standards.
Rigorous attention to quality control
The key to the success of our products is the stringent inspections we conduct on theimage quality of our monitors at different stages, fromdevelopment to production. Some inspection criteria are
confirmed by human eye in addition to machine to ensurethat the image quality of every product is reviewed at thehighest level of accuracy from the perspective of the user.

Softw areare, andperiph , hardw logies
e r a l t e c hn oTechnology
Sharing technologies between
business units and developing advanced
products with proprietary features

Procurement
Guaranteed device procurement
capability

Production
Production line for flexibly
responding to orders* Our core competence: Technological expertise that allows for a significant competitive advantage◆ Global Network
We leverage our extensive capabilities by generating synergies in development,
production and sales among our 15 Group companies worldwide.
For details on our global network, please refer to page 18.

EIZO Corporation CSR REPORT 201306

Seven Promises 1

Creating New Value

Seven Promises 1

Creating New Value

We will supply
high-quality
products andservices loved
by customers
throughcreating andoffering newvalue by unique
technologies
and ideas.

Our products are used in offices and homes around the world, and each field requires different specifications and functions.
Beyond listening and responding to customer requests in each field, we relentlessly pursue proprietary technologies and ideas to create
and offer new sets of values that extend our promise to consistently deliver products that customers appreciate.

EIZO Solutions
We support customers in various industries by improving their imaging environments
and meeting their specific needs with value.

◆ For Ensuring Safety in the Sky
For the ATC market, we provide a total solution that includes the main monitors for
tracking aircraft flight status, sub-monitors for displaying relevant◆ For Greater Diagnostic Accuracy
Monitors are playing an increasingly important role in the medical profession, where
advances in digitization have allowed for the display of a broad array of data, frominformation, training monitors, graphics boards capable ofdisplaying images at special resolutions, and flight statusrecording systems.

medical records to images including X-ray results, on monitors. EIZO assists a number of
medical institutions with achieving highly accurate medical treatments and enhances◆ Finely Tuned Response to Specialized Needs

operational efficiency through monitor solutions that ensure high-precision displays

Monitors built into factory equipment and specialized systems must be fine-tuned toand the outstanding reliability required for diagnosis, along with quality control

meet specific requirements. EIZO provides monitors with the functionality andapplications that consistently maintain the correct display of information.

performance required by specialized markets and can quickly and flexibly respond to

We also train medical professionals to use the monitors morecustomization needs through its track record of outstanding

effectively and efficiently through seminars that cover topics

quality and reliability, small-lot production utilizing our flexible

such as monitor mechanisms, the importance of monitor images

production system, and the capacity to provide stable, long-in diagnosis, and maintenance tips.

term supply based on our procurement capabilities.

◆ For Comfortable, Creative Environments◆ Easy on People, Easy on the Environment

Design, photography and video editing demand extremely accurate color reproduction,

Ever mindful of monitor users, EIZO seeks to incorporate functions and mechanisms thatand a monitor’s display functionality can decisively impact operational efficiency. EIZO

cause less strain on the eyes and body into its products. Creating monitors that are easy on

provides monitors that are highly regarded by creative

the environment has continued to be a priority in our approach to manufacturing. On theprofessionals for their excellent color reproduction. We also offer

following pages, we explain our evolving approach to creating products that are easy on themonitors that are compatible with high-resolution hardware

eyes, body and environment.

calibration* for constantly maintaining accurate coloring tobroadly support the work of professionals.
* Hardware calibration: Calibration method for setting the monitor display environment to enable users to directly adjust the color
display by adjusting internal parameters

EIZO Corporation CSR REPORT 201307

Seven Promises 1

Creating New Value

Seven Promises 1

Creating New Value◆ Easy on the Environment

Easy on the Eyes, Body and Environment, with No User Effort■ Always Saving Energy■ Automatically Switching Off

EcoView Optimizer 2 / Auto EcoView
Performs real-time analysis of content on the screen andcontrols brightness while maintaining an impression of theimage. Together with the Auto EcoView automatic brightnessadjustment function, EcoView Optimizer 2 maintains optimal
backlight power consumption at all times.

EcoView Sense
An onboard presence sensor prompts the monitor to switch
to power save mode when you are absent and then powers
up when you return, thereby preventing electricity waste while
the monitor is not in use.

EcoView is a design concept for EIZO products that embodies our relentless
pursuit to ensure user comfort and our consideration for the global environment.
This concept is fully reflected in the FlexScan EV series of monitors that are easy oneyes, body and environment. Here are just a few of this series’ advantages.

◆ Easy on the Eyes
■ Preventing Eye Strain■ Reducing Flicker

A complete list of EcoView features is available at:
http://www.eizo.com/global/products/flexscan/ecoview_microsite/about_ecoview/index.html

AwardsAuto EcoView– Automatic Brightness Adjustment Function
Detects changes in ambient brightness that occur
throughout the day and automatically adjusts thescreen to the ideal brightness. This can prevent
eye fatigue by reducing glare-induced stressand eye muscle tension caused by viewing dim
displays.

EyeCare– Brightness Adjustment Mode
Reduces screen flicker when LED backlightbrightness is set low. This can lessen unconscious
eye strain by reducing flicker that is unperceivableto the human eye.

◆ Easy on the Body
■ Maintaining the Most Comfortable Posture■ Slim, Space-saving Design

FlexStand 2 / TriStand 2
Offers a wide range of mobility, including heightadjustment, tilt and swivel. Non-step adjustment
to the monitor can be made to provide users with
monitor positions that are optimal for working
comfortably and without causing fatigue.

Narrow Bezels
Monitors with an unobtrusive design that areconvenient for use in various locations and fora range of purposes. The thinner bezel allows
for user comfort by not interfering with eye
movement between screens in a multi-monitor
configuration.

Good Design Award 2012

DuraVision FDH3601
EIZO received the 2012 Good Design Award for its 36.4-inch color LCD monitor
DuraVision FDH3601, a large-screen high-resolution LCD monitor featuring 4K × 2K (4096
× 2160) resolution.
Accolades from the judges included:“Product design is evaluated on ‘beauty of utility,’ or how it enriches the user’s life inregard to functionality and appearance. While few words are needed to describe theperformance of the 36.4-inch EIZO DuraVision – an ultra-high resolution, high-definition
monitor for professional use – the product is highly commendable from the perspectiveof appearance and for the way its outstanding performance is communicated throughthe attractive shape of its exterior. This is the result of an uncompromising stance on
manufacturing from every aspect, including thepractical shapes of the legs and mobile parts, the spacesaving elimination of decorative elements, rigorous
attention to detail, and a highly accurate finish. This is atool that professionals can rely on every day; it
exemplifies the ‘beauty of utility’ and quickly captures
the hearts of users.”

EIZO Corporation CSR REPORT 201308

Seven Promises 1

Creating New Value

Seven Promises 1

Creating New Value

Protecting Intellectual Property that Enhances Value
We actively seek to obtain patents and design rights for the technologies and designs it◆ Centralized Management of Intellectual Property for the Entire GroupWe have centralized the management of all intellectual property (including patents,

creates through product development.
Our recent focus has been on attaining patents and design rights in countries and regions

design rights, and trademarks) owned by the Group and encourages the creation ofwhere we expect product sales to grow such as China, India and Russia, in addition to Japan,

intellectual property group-wide. We have also established a system to facilitate the use

Europe and the United States, our current main markets. Overall, our goal is to construct aof intellectual property and the sharing of related information among Group companies.

global network of intellectual property.
We also believe that trademarks, including the names of our company and products, are
key to protecting and enhancing EIZO brand value. We therefore strive to obtain and◆ Creating Intellectual Property and Obtaining Rights
We have introduced a survey and application procedure for patents and designs to
our product development process with the aim of preventing missed opportunities formaintain trademark rights in all the countries where we sell products.

identifying new core and peripheral technologies created during the process.
■ Number of Patents Obtained by the EIZO Group

It is our goal that each patent or design application technology is effectively utilized

250■ Other countries

200■ United States

150■ Japan

100

88

50
0

183

■ Europe

1
39
8
40

2003

84
2
32
8
42

2004

71

89

2
24
9
36

4
25
11
49

2005

2006

■ Countries with Trademark Protection

116
9
34
12

131
9
37
14

125
6
37
14

139
6
37
14

7
45

71

68

82

2007

2008

2009

2010

as a powerful patent or design right which is useful in our business. To achieve the goal,56

we strategically select target countries for the applications and develop a network of

21

patents and design rights centered on application technologies.

8

17
114

61

232

2011

147

2012 (Fiscal Year)In addition, we regularly assess the value of patents and design rights in order toappropriately manage our intellectual property.
◆ Encouraging the Creation of Intellectual Property
We have established and manages an incentive program for employee inventions toencourage employees to produce patents and designs. We also have an internal awards
program for inventors and creators of patents and designs that have contributed to ourbusiness.
◆ Respect for Intellectual Property Rights
Beyond creating intellectual property, we also exercise the utmost care to ensure our
products and applied technologies do not infringe upon any third-party intellectual
property rights. In the event a third party is found to have infringed upon intellectual
property rights of EIZO, we demand that appropriate action be taken to protect these rights.

EIZO Corporation CSR REPORT 201309

Seven Promises 1

Creating New Value

Seven Promises 1

Creating New Value

Japanese Patents and Design Rights Used in Medical Monitors
Every EIZO product includes numerous patent-protected technologies. Moreover, the design of each product is protected under design rights. For example, the following
patented technologies and designs are found in the RadiForce RX440 medical monitor.

◆ Patents
Superior picture quality
Technology for accurately displaying an inputted image by minimizing
deviations in picture quality caused by variations in LCD panel performanceand ambient operating conditions
●

●

●

●

●

Optimal display for each image
Technology for automatically identifying and optimally displaying inputted images

Constraining uneven brightness and color (Pat. Nos. 490899 & 4542988)
Achieving optimal gradation in response to brightness (Pat. No. 3974630)
Correcting gradation in response to variations in ambient conditions (Pat. No. 5080681)
Controlling backlight to achieve accurate screen brightness (Pat. No. 3193315)
Preventing diagonal stripes (Pat. No. 3094014)

●

●

●

Automatic landscape/portrait positioning of display image

Maintaining superior picture quality

Technology for automatic positioning of the displayed image in landscapeor portrait mode that does not require specialized software (Pat. No. 3818951)

Technology for maintaining high display quality at the time of shipment byregularly measuring and correcting displayed images●

Simplified image processing●●

Technology for downsizing circuitry and achieving high-speed processing
by simplifying the process for zooming in or out of an image (Pat. No. 3323166)●Prediction of backlight longevity

Achieving highly accurate gamma characteristics during white display (Pat. No. 3751621)
Acquiring image conditions in non-measurement areas (Pat. Nos. 4393433 & 5279096)
Automatic calibration (Pat. No. 4809453)
Reciprocal sensor movement mechanism (Pat. Nos. 4846051 & 4951711)

Power Saving

Technology for predicting backlight longevity based on accumulated time ofuse the maximum brightness at a point of prediction (Pat. No. 4372733)●

Automatic identification and optimal display of monochrome/color images (Pat. No. 4977255)
Optimal display of selected application (Pat. No. 3897786)
Automatic identification and optimal display of anti-aliased fonts (fonts
without edges) (Pat. No. 4937417)

Technology for accurately detecting the user’s presence or absence in frontof the monitor and switching to power saving mode when a certain periodof time is lapsed after the absence is confirmed (Pat. Nos. 4782209 & 4975071)

Detecting backlight (Pat. No. 3171808)◆ Designs
Design for the OSD menu

Design for the display section

Design for the stand section(Design Registration No. 1381789)(Design Registration No. 1397855)(Design Registration No. 1417333)

EIZO Corporation CSR REPORT 201310

Seven Promises 1

Creating New Value

Seven Promises 1

Creating New Value

EIZO’s Quality Assurance System
Under our Quality Management Policy, we seek to ensure reliable long-term use of EIZO
brand products by establishing an integrated quality control system that encompasses

Quality Management Policy

development and manufacturing to after-sales service and making continuous improvement

The EIZO Group is committed to continually fulfilling customers’
expectations by proposing and offering high quality products,
services, and solutions. We therefore:

throughout the system.
◆ Quality Standard
The quality of our products constitutes the foundation of the EIZO brand. We comply with1

Aim to develop high quality products by pursuing the world’s highest level oftechnology.

2

Carry out our responsibility for environmental preservation by actively reducing
the effects on the environment in every business activity from productdevelopment to manufacturing to sales and service.

3

Set the quality target which are carried out and reviewed by all the employees inevery business activity.

4

Establish a quality management system, review it periodically, and continually
improve it to sustain its validity and suitability.

5

Respond to the trust of both medical professionals and patients by providing
medical equipment with assured quality, effectiveness and safety.

6

Comply with legal and social requirements.

the quality standards and regulations of each country where we sell our products as well aswith the certified standards for each product. We have also established our own reliability
standards that reflect diverse events including cases from both in and outside the company.
These standards are applied to all EIZO brand products (LCD monitors).
In addition, we have sought to unify and standardize selection criteria for components
used in our products to maintain and standardize product quality by applying these criteria
to all Group companies.
◆ Gathering and Reflecting Customer Feedback
We provide after-sales service through Group companies in nearly every country where
we sell our products, which has enabled us to develop an accurate understanding ofcustomer requests and expectations.
We compile and shares customer feedback with Group companies in an effort toconsistently offer high-quality, attractive products and services.
◆ Quality Management System
All Group companies involved in development and production have obtained certification
under the international quality management standard ISO 9001, and ISO 13485 for medical
equipment. We have incorporated these standards into the Group’s quality management
system in an ongoing, voluntary effort to maintain and improve the system.

EIZO Corporation CSR REPORT 201311

Seven Promises 2
Environmental Consideration
for Our Products
and Business Operations

We willpromote ourmanufacturing
and businessactivities inconsideration of
reducing theirenvironmental
burdens.

Environmental Consideration for Our Products and Business Operations

Seven Promises 2

We are conscious of the importance of environmental preservation as a common issue for all humankind,and are committed to do our utmost to protect the environment in all aspects of our corporate operations,with particular emphasis on efforts that result in environmentally sound product specifications.

Environmental Management System

Environmental Policy
We, EIZO Corporation, are aware that our products have an impact on the environment. In
our product development work we therefore consider friendliness to the environment to bepart and parcel of product quality. We endeavor to supply our customers worldwide withproducts developed to common specifications that meet or exceed the environmental
requirements of individual countries as well as our own environmental standards. We areconscious of the importance of environmental preservation as a common issue for all
humankind and pledge to do our utmost to protect the environment in all aspects of ourcorporate operations.

1

2

3

4

5

We endeavor to constantly remain up to date on and to strictly adhere to environmental laws and standards applicable to our corporate operations and products, as well asother environmental preservation requirements of society at large. We determine
environmental objectives and targets based on a clear understanding of suchrequirements as well as the environmental impact of our corporate operations andproducts. These objectives and targets are reviewed on a regular basis to achieve
ongoing improvement of our environmental management system and performance.
At the research and development stage, we pay careful attention to the design of our
products to minimize the consumption of resources and energy, ensure ease ofrecycling, and reduce the volume of toxic substances. Our aim is a continuous raisingof our environmental standards.
In our corporate operations we give due consideration to conserving energy andresources. We work to reduce the volume of waste products generated by our operations
and to dispose properly of all waste generated. We are engaged in positive efforts topromote the collection and recycling of used products discarded by consumers.
We constantly monitor the latest information related to the environment through our
information network, which includes our overseas facilities and affiliated companies.
We endeavor to share information appropriately by disclosing and disseminating
details of our own environmental initiatives, and we work with others in common
efforts aimed at reserving the environment.
We educate all company members and strive to deepen their awareness of environmental matters, while creating members of a team that will be committed to theeffective use of natural resources and energy, and to the protection of our global
environment.

After establishing an environmental management system under our Environmental
Policy, we obtained ISO 14001 certification* in July 1998. Since then we have implemented
measures for waste reduction and reduced resource and energy consumption. We have also
taken a step farther in light of a number of factors, including society’s movement toward
environmentally sound products and growing public interest in eco products, by operating
our environmental management system, which emphasizes environmental targets centeredon environmentally sound products.
* EIZO MS Corporation, EIZO GmbH, EIZO Technologies GmbH, and EIZO Display Technologies (Suzhou) Co., Ltd. have also obtained certification.

◆ Activities under the Environmental Management System
As in fiscal 2011, we incorporated many tasks for meeting our environmental targets forfiscal 2012 that would achieve results in product specifications. We also sought to accomplishthese tasks and targets by sharing them with in-house

Raising Customer Satisfaction

organizations, including the design and development
departments. We successfully reduced power

Actionconsumption during suspension and use, exercised

Environmental
Management
Systemstricter control over chemical substances used in parts,

Check

Plan

Do

and manufactured products that meet advanced
environmental standards.

Stakeholder◆ Environmental Management System Audits
Our ISO 14001 certification was maintained and updated in fiscal 2012 after a third-party
institution conducted an external audit.

EIZO Corporation CSR REPORT 201312

Seven Promises 2
Environmental Consideration
for Our Products
and Business Operations

Environmental Consideration for Our Products and Business Operations

Basic Product Development Sequence

Seven Promises 2

Green Procurement

In product development, we endeavor to meet the legal requirement and standards as◆ Our Philosophy on Green Procurement

well as to enhance the environmentally sound quality of our products including compliance

Our Environmental Policy for preserving the global environment applies to all ourwith the legal requirement and standards, domestic and overseas legal requirements andbusiness operations, and respect for the environment is incorporated into productstandards, industry trends and social conditions. In addition, we conduct productdevelopment to create a recycling-based society.

environmental assessments in accordance with our own Environmental Compliance

Our Green Procurement Standards were established to guide material procurement
and to meet the expectations of customers and society as a whole by maintaining andStandards to measure the environmental soundness of products.
The standards are linked to our system for developing, implementing and meetingstrengthening our environmental preservation activities. The standards were also

companywide environmental targets for each fiscal year, and are revised every year toward

intended to fulfill our social responsibility by enabling us to quickly respond to theimproving the environmental soundness of our products. We also evaluate and control

evolving environmental rules and regulations in each country.

chemical substances throughout our supply chain in line with our Green Procurement

Our suppliers’ efforts to reduce environmental impact and preserve the environment
are just as important to us as their quality, prices, delivery schedule, services andStandards so that they comply with chemical substance regulations.

technological excellence. In selecting products, parts and materials, including■ Basic Product Development Sequence

packaging, we place higher priority on those that are environmentally sound as well as
meeting our quality, function and cost requirements.

Environmental Objective, Target, Standard
Legal
Requirements
and Standards

Legal
Requirements

Industry Trends

Annual Environmental Objective, Target

Product Design Planning

Environmental Compliance Standards

Product Environmental Assessment

Response for Next Year

These efforts are helping to reduce the environmental impact of our business operations

Development Flowwhile at the same time expanding markets for environmentally friendly products.

Product Planning(Pre-production assessment)

Response
for Next
Product

Product Improvement and Response
Commercialization◆ Management of Chemical Content Information
Amid growing concern for the environment across the globe, we voluntarily monitor
chemical substances toward obtaining certifications for environmental standards in Japanand overseas, and support our green procurement efforts. These efforts include surveying■ Product Assessment Example (partial list)

the environmental activities of our suppliers and the chemical substances contained in theCategory

Assessment Content

1. Disassembly andRecycling• Can be disassembled to unit level (by specialized company)• Can be disassembled using common tools (by specialized company)• Material labels are attached to plastic parts weighing 25 grams or more
• Plastic parts weighing 25 grams or more are made of a recyclable material• Recycling labels and material labels are attached to plastic for packaging• Cardboard made of recycled paper is used for container boxes

2. Instruction Manual• Provides information on collection of used products

3. Energy Conservation• Complies with international ENERGY STAR Program

4. Toxic Substance
Regulation• Does not use ozone-depleting substances, regulated under the Montreal Protocol, in internal processes• Flame retardants based on chlorine or bromine are not used in plastic parts weighing 25 grams or moreparts we procure from them. We have established a database for collecting and managing theresults of these surveys to determine■ Flow of Chemical Content Survey

which suppliers and materials best

Requestalign with our values, and we also

Environmental efforts survey

use the information in evaluating
the environmental compliance of
our own products.

Environmental
Information
Database

Supplier Chemical substance survey list
(JAMP AIS File)

Material Information Sheet
Survey response

EIZO Corporation CSR REPORT 201313

Seven Promises 2
Environmental Consideration
for Our Products
and Business Operations

Environmental Consideration for Our Products and Business Operations

Seven Promises 2

Compliance with Environmental Labeling Standards and Legal Requirements
In our effort to proactively develop environmentally sound products, we observe thelegal requirements of Japan and other countries and comply with major environmental

been in compliance since it went into effect. We will continue to actively seek
compliance with these standards for the models we develop in the future.

labeling standards in each market for our flagship products. Furthermore, as we ensure that
our own products are in full compliance, we also play our role in guiding the entire industry
by actively engaging in the development of standards, such as the internationally recognized
TCO Display 6.0 and ENERGY STAR 6.0.
We will continue to closely monitor trends in environmental labeling to reduce theenvironmental impact of product development.
◆ TCO◆ EPEATEPEAT, developed by the U.S. Environmental Protection Agency and managed by theGreen Electronics Council since 2006, is a tool for evaluating the environmental impact ofcomputers and peripheral equipment. Products are comprehensively evaluated against 23
mandatory and 28 optional requirements to award them gold, silver or bronze ratings. Many
EIZO monitors sold in the United States havereceived the highest EPEAT Gold ranking.

Efforts to make our products more environmentally friendly have proceeded largely inresponse to the evolution of environmental standards in Europe, starting with ensuring◆ European Directives (RoHS/WEEE/REACH)

compliance with the TCO’95 standard introduced in Sweden. This standard has evolved into

EIZO products comply with the RoHS Directive (banning lead, mercury, cadmium,TCO Displays 6.0 following subsequent upgrades. EIZO has consistently participated in thehexavalent chromium, PBB and PBDE), the WEEE Directive (for the collection andformulation of TCO standards, scrutinizing the content of the standards to ensure progress inrecycling of discarded electrical and electronic

their effective application and immediately obtaining certification as each new version

equipment in Europe), and the REACH regulation

comes into effect. In the years ahead we will continue to recognize the(for the handling of chemical substances in Europe).

importance of meeting this standard in the development of new
products and maintain our policy of obtaining certification.
◆ ENERGY STAR

◆ China Energy Label
China Energy Label was launched in 2004 as a legally mandatedlabeling system for displaying the energy efficiency of products to

The ENERGY STAR Program was launched by the U.S. Environmental Protection Agency inpromote technologies that save and more efficiently use energy.

1993 to help reduce the power consumption of computers and related devices. The

Compliance is essential to selling products in China, and EIZO has

International ENERGY STAR Program was adopted in Japan in 1995 on the basis of an

ensured the compliance of products bound for China since the systemagreement with the U.S. government. We have participated in this program from the very

was first applied to monitors in 2009.

beginning, and since becoming the first registered monitor manufacturer, we have had
virtually all subsequent products registered under the program. ENERGY STAR Ver. 6.0 went
into effect in June 2013. While the new standard is even more stringent, our products have

EIZO Corporation CSR REPORT 201314

Seven Promises 2
Environmental Consideration
for Our Products
and Business Operations

Environmental Consideration for Our Products and Business Operations

Collection and Recycling of Used Products

EIZO has complied with the directive by

The EIZO Group has been collecting and recycling used products in compliance with

Seven Promises 2

Recycling Discarded EIZO Monitors in Europe(EIZO Technologies GmbH) in FY2012

establishing a collection and recycling system forPaper and cartons (kg)2,102

applicable products sold in Europe.

Packing material (kg)Electronic scrap and metal (kg)1,588

Solder residue (kg)251

environmental laws and regulations in each of the countries where it operates.

225

Overview of the Environmental Impact of Our Business Operations

Japan◆ Collection of Used EIZO Products from Homes
In compliance with the Waste Disposal Act andthe Law for Promotion of Effective Utilization of
Resources, EIZO established its Product Collection
and Recycling System for free collection of monitors
for home use.

Scope of calculations: four areas as listed below

End-of-Life EIZO Monitors (for Home Use)
Collected in FY 2012
CRT monitors
LED monitors
22,699
9,149
Volume in weight (kg)
Quantity (units)
Recycled volume (kg)

919

1,307

14,606

8,024

Recycling ratio (%)

64.4

87.7

the Law for Promotion of Effective Utilization of
Resources, we have been collecting and recycling
used products for business use under our ProductCollection and Recycling System.

End-of-Life EIZO Monitors (for Business Use)
Collected in FY 2012
CRT monitors

Energy usage:
89,875 GJ

CO2 emissions:
5,019 t-CO2

Energy usage breakdown:
Electricity: 8.48 million kWh
Kerosene: 15.1 kl
LPG: 123.9 t
INPUT◆ Collection of Used EIZO Products from Corporate Users
In compliance with the Waste Disposal Act andParts manufacturers and purchasing companies in Japan and overseas

LED monitors

Volume in weight (kg)741

Quantity (units)
Recycled volume (kg)

30

201

495

1,105

Recycling ratio (%)

66.8

78.6

1,407

Waste

EIZO Group

Copier paper:
5.753 tWater usage:
26,140 m3

OUTPUT

Waste breakdown:
Industrial waste: 246.1 t
General waste: 13.4 t
Wastepaper: 433 t
Recycling rate: 96.9%

Customer◆ Collection of Used TVs
In compliance with the Home Appliance Recycling
Law, We established our Product Collection andRecycling System for the collection and recyclingof used TVs regardless of whether they were
manufactured by EIZO or by other manufacturers.

■ Environmental Impact by Area

End-of-Life TV Sets Collected andRecycled in FY 2012
Quantity collected from designated collection sites
168(units)Quantity of products discarded for recycling (units) 161
3,092
Weight of products discarded for recycling (kg)2,527
Weight of recycled products (kg)
Recycling rate (%)

81

Europe◆ EIZO Monitors Discarded in Europe
The European WEEE Directive went into effect in August 2005 toward reducing
environmental impact through promotion of the three R’s of Reduce, Reuse and Recycle fordiscarded electrical and electronic equipment.

Area

Operations

EIZO MS Corporation

EIZO Display
Technologies (Suzhou)Co., Ltd. (China)

EIZO Corporation
Headquarters area

Nanao Plant Hakui Plant

Total

Production
Development andDevelopment andofmanufacturing (assembly)
manufacturing
circuit boardsof monitors(assembly) of monitors

Assembly of
monitors

Circuit boards
Electricity (10,000 kWh)
EnergyKerosene (kl)Resources
LPG (t)9,662

29,08449,716

1,413

97

292

445

14

848

-

-

15.1

-

15.1

-

-

123.9

-

123.9

Copier Paper (t)Water Usage (m3)
CO₂ Emissions (t-CO₂)

0.134

0.893

4.463

0.263

5.753

2,608

2,486

20,594452

26,140Waste

89,875

529

1,593

2,785

112

5,019

Industrial Waste (t)General Waste (t)Wastepaper (t)

85.4

33.7

127.0

-

246.1

1.0

2.8

9.6

-

13.4

152

58

223

-

433

Recycling rate (%)

98.4

95.9

96.2

-

96.9

EIZO Corporation CSR REPORT 201315

Seven Promises 2
Environmental Consideration
for Our Products
and Business Operations

Environmental Consideration for Our Products and Business Operations

Environmental Risk Management■ Targets and Actual Results (Scope: EIZO Corporation Headquarters and EIZO Display Technologies (Suzhou) Co., Ltd.)Electricity◆ Facility Management
In principle, we ensure compliance with stringent voluntary management standards,
including standards not bound by law.
◆ Regulatory Compliance

Seven Promises 2

Kerosene

LPG

FY 2013 Targets

8.325 million kWh

16kl

FY 2012 Targets

9.26 million kWh

16kl

140t

FY 2012 Actual Results

8.48 million kWh

15.1kl12.39tLevel of Attainment

○

140t

○

○

◆ Water Use

We strive to comply with regulations governing corporate activities such as the Air

We use only groundwater in EIZO Corporation’s Headquarters area (Group companies use

Pollution Control Act, the Water Quality Pollution Control Act, and the Waste Disposal andthe public water supply). We monitor water usage and wastewater discharge to reduce the

Public Cleansing Act by collecting information on revisions and new regulations and byrisk of subsidence and stress on wastewater treatment systems. We use water in our

regularly monitoring and measuring the status of our response. Our emissions of air

corporate buildings as well as for the snow melting system and for watering plants in thepollutants NOx and SOx are regularly measured in accordance with the Air Polution Control

summer. Our manufacturing processes do not use any water.

Act and have remained well below the legal limit. In addition, we adhere to our own
voluntary management standards, even in operations for which there are no applicable◆ Industrial Waste

laws. No compliance problems were found in fiscal 2012, and no administrative guidance,

Our total volume of industrial wasteadmonitions, orders or reprimands have been received. In addition, no complaints about

increased 9% year-on-year to 246.1 t. Whileenvironmental issues were received from our neighboring communities.

Prevention of Global Warming, and Energy Conservation◆ Emissions of Greenhouse Gases (Japan and China)
Please refer to page 3 for data.

■ Discharge of Industrial Waste and Recycling Rate
(t)

400

97.7

the volume increased compared with

350

347

fiscal 2011, during which production250

adjustments were made in the wake of

96.3

329

333

95.7

96.9

(%)

100
80

300
225

246.1

60

200
40

150

the Great East Japan Earthquake, it

100

decreased in comparison with the years

0

preceding fiscal 2011. The recycling rate

96.7

20

50
FY 2008 FY 2009 FY 2010 FY 2011 FY 20120of 96.9% exceeded our goal of 96%.
◆ Energy Use
In fiscal 2012, we sought to save energy by optimizing the operation of our existing air◆ Appropriate Management of Chemical Substancesconditioning units. As a result, we were able to limit total energy use to below 1,500 kl in

We closely manage kerosene and organic solvents in compliance with regulations such as

crude oil equivalent, which is the target for energy efficiency under the Energy Savings Law.

the Fire Service Act and the Industrial Safety and Health Act. We do not use any chemical

We also replaced some of the lighting at the Hakui Plant of EIZO MS Corporation with LED

substances subject to the PRTR Law*.

lighting. We will continue to pursue group-wide energy saving activities while also

* Pollutant Release and Transfer Register: Regulation governing the monitoring and promotion of efforts to more effectively manage
the release of controlled substances into the environment.

maintaining comfortable working conditions.

EIZO Corporation CSR REPORT 201316

Seven Promises 2
Environmental Consideration
for Our Products
and Business Operations

Environmental Consideration for Our Products and Business Operations

Seven Promises 2

Environmental Targets/Performance Report
Scope: EIZO Corporation Headquarters area, EIZO MS Corporation, and EIZO Display Technologies (Suzhou) Co., Ltd.
Environmental
Theme

Efforts to prevent
global warming

Focus

CO₂ reduction

Creating asustainable
society

3R(reduce, reuse,recycle)Environmental
issuesManagement ofchemicals

Environmental
communication

Environmental
compliance

Maintaining
communication

Compliancewithenvironmental
laws andstandards

Environmental
Objective

FY 2012 Environmental
TargetSelfevaluation

FY 2013 Targets

Reduced power
consumption

Reduce electricity consumption
by 9.26 million kWh/year

Maintained electricity consumption under 8.48 million kWh/year〇

Reduce electricity consumption to no more than 8.325 million kWh/year• Expand effort to upgrade interior lighting to LED• Shorten aging time of lighting

Reduced fuelconsumption

Reduce consumption of fuelLPG: up to 140 t; kerosene: up to 16 kl

Reduced LPG consumption to 123.9 t/year and kerosene
consumption to 15.1 kl/year by optimizing air conditioning〇

Reduce consumption of fuelLPG: no more than 140 t; kerosene: no more than 19 kl

Environmentallysound productdesignReduce product electricity
consumption

EV series developed in fiscal 2012 achieved power consumption of 0.5
W in sleep mode and 0.5 W in off mode
EV series developed in fiscal 2012 achieved targets for lightweight,
compact and slimmer products○

Reduce product electricity consumption• Increase number of products that meet the targets for reduced electricity
consumption when connected to DVI/Display port – 0.5 W for sleep modeand 0.5 W for off mode
• Promote lightweight, compact and slimmer products; conserve resources
used for container boxes

3R design

Promote product recycling

Reused LCD units of some amusement monitors collected from the market○

Promote product recycling• Promote reuse of parts for amusement monitors

3R activities

Reduce industrial waste
Maintain industrial waste generation
below 325 t and purchase of copierpaper below 6.024 t

Reduced industrial waste generation to 246.1 t, purchase of copierpaper to 5.753 t○

Maintain industrial waste generation below 255 t and purchase of copierpaper below 5.9 t

Reducedconsumption ofchemicalsManage and restrict emissions
and transport of toxic
substances

Reviewed and implemented a management system for chemical
substances used at facilities○

Manage and restrict emissions and transport of toxic substances• Thoroughly adhere to appropriate management of chemical substancesused at facilities

Education andtraining

Conducted employee training

Conducted thorough environmental training for new employees○(Maintain efforts as a focus issue)

Promoted wearing of lighter or warmer clothes under the “cool biz”
and “warm biz” campaigns○(Maintain efforts as a focus issue)

Disclosed product environmental information through the corporatewebsite and catalogs○(Maintain efforts as a focus issue)

Respond to revised RoHS

Revised the EIZO Green Procurement Standards to reflect required content
Revised the CE Declaration of Conformity and prepared supplementary information○

Respond to ENERGY STAR 6.0

Achieved compliance for 5 EV Series products developed in fiscal 2012○

Respond to TCO Certified Displays 6.0

Achieved compliance for 5 EV Series products developed in fiscal 2012○

Disclosure ofenvironmental
information

Standards
complianceCorporate activities
Disclosure of productinformation

FY 2012 Actual Results

Replaced a coolant spray with an environmentally sound product

Maintained the Challenge 25 website

Continue to respond to revised RoHS and additional SVHC substances under REACH
Increase number of products that comply with ENERGY STAR 6.0
Increase number of products that comply with China Energy Label
Increase number of products that comply with TCO Certified Displays 6.0○ : Results exceeding 75%, △ : Over 50% and under 75%, ×: Under 50%

Status of Group Companies
The current status of Group companies is as follows.
EIZO Display Technologies (Suzhou) Co., Ltd. (ISO 14001 certification: 2011)
Environmental targets applied to EIZO Corporation and EIZO MS Corporation were also applied to EIZO Display Technologies (Suzhou) Co., Ltd. from fiscal 2012 to establish an environmental management system that encompasses all three companies.
EIZO Technologies GmbH (ISO 14001 certification: 2012) and EIZO GmbH (ISO 14001 certification: 2009)
Both companies operate in accordance with local environmental conditions and regulations, including those for CO₂ emissions reduction, 3R’s and management of chemicals.
EIZO Corporation CSR REPORT 201317

Seven Promises 3
Operating as an
International Corporation

We will act as
an international
corporation witha global outlook
and mindset.

Operating as an International Corporation

Seven Promises 3

In order to ensure the delivery and ongoing worry-free use of our products worldwide, our group companies and distributors invarious countries, maintain strong mutual relationships to support customers and achieve sound corporate growth.

EIZO Group Global Network
The EIZO Group comprises 15 companies in Japan, Europe, the United States and China. While leveraging the individual strengths of each Group company, we generate synergies in development,
production and sales across the Group and utilize our comprehensive, worldwide capabilities to meet the needs of the market while enhancing our product lineup and expanding our market share.

Germany

EIZO GmbH

SwedenEizo Nordic AB

Germany

EIZO Europe GmbH
(and 4 branch offices*)

United Kingdom
EIZO Limited

Japan

EIZO Corporation (and 4 companies)(Ishikawa Prefecture)

USA

Tech Source, Inc.

Switzerland
EIZO AG

China
Germany

EIZO Display Technologies (Suzhou) Co., Ltd.

USAEIZO Inc.

EIZO Technologies
GmbH

Austria

EIZO Austria GmbHGroup companies
Locations of distributor
Countries in which Eizo products are sold

Our products are well received around the world, with current sales in 70 countries and territories through our Group companies and 18 global distributors. (As of September 2013)* EIZO Europe GmbH is composed of the head office in Germany and five branch offices in Belgium, Czech Republic, Italy and the Netherlands.

EIZO Corporation CSR REPORT 201318

Seven Promises 3
Operating as an
International Corporation

Operating as an International Corporation

Development and Production Network – Coherent Development and Production System

Seven Promises 3◆ Direct Sales System in Europe
We have expanded its business into vertical markets encompassing medical, graphics,

The EIZO Group has three production sites in Japan, two in Germany and one in theindustrial and air traffic control monitors. These markets require direct, ongoing

United States and China, forming a network that maintains a coherent development andcommunication with customers as well as solid global support. To more effectively respondproduction system throughout the Group. This system enables us to apply stringent quality

to these specific market environments and diversified sales channels, we established sales

control from development to production, promote the creation of development synergies

subsidiaries in the United Kingdom and Germany in August 2011 and replaced local

that maximize the strengths of each base, and construct an optimal production system for

distributors with a direct sales system in Europe in 2012. We are pursuing further businesseach market and customer. In addition, we promptly share information obtained in thegrowth by reinforcing regional sales centered on the two sales subsidiaries.

course of development and production along with opinions and requests obtained frommarkets and customers to incorporate into product development and customer support.

◆ Collaboration among Group Companies
Within the Group there is active collaboration between our sales subsidiaries and◆ Production in China
China represents a priority market that is expected to continue growing. We areparticularly focusing on expanding into the Chinese medical market. To this end, we did not

development and production companies to accurately grasp customer needs in highly
specialized areas and promptly respond to their requirements, particularly in the markets for
medical, industrial and air traffic control monitors.

establish our Chinese plant to reduce personnel costs, but instead to pursue our basic
approach of “local production for local consumption,” in which products sold in the Chinese

EIZO United

market are produced by our Group company in China. We seek to establish a competitive

Group companies and distributors gather once a year at the EIZO Corporation

advantage for our products in the Chinese market by understanding local needs andheadquarters to participate in technology exhibits and general and individual meetings toreflecting them in product planning and development while also strengthening our local

deepen their understanding of EIZO products. Exchanging information on their respective

parts procurement.

activities broadens their collective base of knowledge and forges closer ties between
Group companies.

Sales Network – One Country/Territory, One Distributor System, and Our Direct Sales System◆ One Country/Territory, One Distributor System
From the very beginning of selling proprietary products outside Japan, we have adopted
a one country/territory, one distributor system in which a single subsidiary or distributor is
responsible for all sales within a given country or territory. This unique system enables us toaccurately discern customer needs in each country or territory by distributors who fully
understand the culture and values of their respective regions and share information moresmoothly. It also allows us to offer products through sales methods that are appropriate foreach country or territory.

EIZO Corporation CSR REPORT 201319

Seven Promises 4

Open and Fair Trade

Seven Promises 4

Open and Fair Trade

We will conduct
open and fairtrade.

Our suppliers are essential partners for ensuring the long-term viability of our business.
We therefore ensure transactions are conducted in a fair and equitable manner and strive to forge relationships of trust based on mutual prosperity.

◆ Relationships of Trust Based on Mutual Prosperity

business practices, and we explicitly ensure they understand our corporate stance.

With respect to our suppliers, we are committed to forging relationships of trust based on
mutual prosperity to build successful, long-term partnerships, and we strive to conducttransactions that are fair, equitable and transparent.
In overseas sales, authority is delegated in each country to Group companies and distributors◆ Basic Procurement Policy
We deal with suppliers on an equal opportunity basis in accordance with procurement policies.
In conducting transactions, we select suppliers who meet our standards as listed below.

who are knowledgeable about local culture and values. This has enabled us to actively engage inoverseas sales based on a deep understanding of our products. We have sought to expand sales
by building on the relationships of trust and powerful partnerships developed over time,cooperating with distributors in organizing exhibitions, and providing customer support.
◆ Enhancing Employee AwarenessConducting transactions in a fair and open manner requires each employee to have theSelection Standard for Suppliers❶ Sound management❷ Technological excellence that will contribute to the quality of our products❸ Appropriate quality, prices, and delivery schedules for products and materials to be supplied to us❹ Stable supply capacity and ability to respond flexibly to fluctuations in demand❺ Compliance with relevant laws, consideration for the environment, and active
involvement in environmental preservationnecessary level of knowledge and awareness. We seek to deepen employee understanding
and awareness with a steady flow of compliance information through our intranet and study◆ Developing Mutual Understanding with Supplierssessions. Topics include anti-trust regulations directly related to business transactions as well

As a manufacturing company that strives to create excellent products that satisfy customers

as procedures for handling confidential information as required by regulations that prohibit

around the world through our primary business operations, we place high priority on controlling

insider trading and that govern relationships with suppliers.

quality, delivery schedules and the cost of parts and materials procured from suppliers as well as
confirming that supplier operations are environmentally sound. We◆ Handling of Information Obtained through Suppliers

provide opportunities for regular exchanges of information to

We obtain confidential information from suppliers and customers through proper channels

address these issues and ensure we and our suppliers share aand will not seek to obtain or use information that is known to have been improperly obtained orcommon understanding of each others’ management policies anddisclosed. We also pay the utmost care in handling information we have obtained and follow thetechnical strategies.

appropriate procedures for managing it.
Materials Procurement Briefing◆ Unequivocal Prohibition of Bribery

We conduct regular briefings with our suppliers to explain our basic procurement policy

We do not offer money or other benefits in violation of the law governing relationships with public

and request their cooperation. We also discuss the market environment and our future efforts.

servants and employees of public institutions. Likewise in our relationships with suppliers, we do not

Many suppliers attend these briefings, which contribute to a greater understanding of EIZO

offer or accept entertainment, gifts or benefits that violate the law or deviate from generally accepted

and to gathering information for subsequent incorporation into business decisions.

EIZO Corporation CSR REPORT 201320

Seven Promises 5
Strong Bonds ofTrust with Stakeholders

We will seek
to build andmaintainstrong bonds oftrust with our
stakeholders(business
partners,
employees,
shareholders,
and the local
community).

Strong Bonds of Trust with Stakeholders

Seven Promises 5

We will sincerely engage with stakeholders to forge closer bonds of trust through communication channels while fulfilling our responsibilities.

Relationship with Each Type of Stakeholder
EIZO's Stakeholders

EIZO’s Responsibility

Communication Channels
Developing better products
Setting up Contact centers as customer liaison points−Responding to questions and inquiries before and after purchase−Listening to customer opinions−Technical support● Sharing information with relevant departments and considering
incorporation into products● Interacting with customers at showrooms and through direct dialog● Providing and collecting information through participation invarious trade shows● Providing timely information via the corporate website●

Creating and offering products with newvalue.
● Developing products from thecustomer’s standpoint.
● Responding clearly to questions andinquiries.
● Thoroughly responding to customer
requests and feedback.
●Customers
P. 22

Suppliers
P. 20
Employees
P. 26
Shareholders
P. 23
Local
Community
P. 23

In addition to offering products that satisfy customers, we listen
closely to their feedback and provide useful support.

We view suppliers as essential and important partners in thecontinuation of our business, and forges powerful relationships by
sharing management policies and technical strategies.
We are a company focused on creative development that requires
the imaginative ideas and powerful motivation of its employees.
We therefore work to create a broadminded corporate climate
and a workplace in which employees have a sense of security, andwe support our employees in their self-development.
We strive to gain the understanding and trust of our shareholders
by providing fair and accurate information on management policies,
business strategies and financial performance, and by maintaining
transparency in our corporate management.
We seek to build solid relationships with the local community togain their understanding and cooperation in pursuing our business
operations.
We are committed to fulfilling our responsibilities as a corporate
citizen.

●●

Building relationships of trust
Fair business transactions● Explaining corporate policy and broadening
understanding among suppliers

●

●

●

●

Motivating workplace environment
Developing excellent personnel● Promoting work-life balance● Securing safety and health

●

●

●

Timely and appropriate disclosure of
information● Enhanced corporate value●

Preventing accidents and disasters at eachbusiness site
● Protecting the regional environment● Cooperating with regional development
and promoting culture●

Sharing information and creating mutual understanding as partners
Establishing selection standards, dealing with suppliers on an equal
opportunity basis● Holding material procurement briefings
Providing various educational programs
Supporting self-development activity● Creating workplaces that reflect employee opinions and soundlabor-management relations through consultation conferences●●

General shareholders meeting (holding informal gatherings)
Stable dividend payment

Receiving company visits
Sponsoring various events and organizations● Supporting environmental conservation activities● Corporation with Local Community and association● Participating in local voluntary activities●●

EIZO Corporation CSR REPORT 201321

Seven Promises 5
Strong Bonds ofTrust with Stakeholders

Strong Bonds of Trust with Stakeholders

Seven Promises 5

Relationships with Customers
We provide product information on our Website, at our showrooms and through sales

EIZO Contact Center (Japan)

and promotional activities. We strive to directly communicate with customers through

The EIZO Contact Center has been set up as a convenient means for customers in Japanvarious channels in order to fullyEIZOコンタク
answerトセンター
questionsand respond to customer requests and（お問合せ窓口）

to communicate with the company. The center provides answers to inquiries related to

EIZO Galleria（ショールーム）

product specifications and operating procedures as well as questions related to purchasing

国内

feedback.

EIZO Direct（直販サイト）

products through telephone, e-mail and fax.

Webサイト
販社・販売店■ Feedback System for All Types of Customer Input■ Calls to the Contact Center
Customer Liaison
EIZO Contact Center

2.9％
Company/Stock

Customer liaison dedicated to ordering

0.0％

Customer liaison for technical support

Support/Warranty/
Recycling/

Showroom
Direct sales website
WebsiteCustomers

OthersDistributors
Sales companies/Retail stores

Functions/Operation procedures

8.4％

33.7％

Troubleshooting

9.2％
Consulting/
Product overview

Product compatibility

9.9％

25.7％

Orders/Sales service related

10.1％

Fiscal 2012

◆ Customer Liaison
Each Group company has set up a customer liaison process (including access by phone ore-mail) to receive inquiries and questions related to EIZO products and technology. Customer
inquiries and requests are promptly shared and appropriately addressed within the company,◆ Showroom
Visitors can test the performance of our products while trying out their functions at our
showroom, which also serves as a space for communicating with customers.

relevant departments and the Group. They are also utilized to guide product development
as well as to prepare information provided to customers.

EIZO Galleria (Japan)
EIZO Galleria is a showroom located in the Ginza district of Tokyo. Our dedicated onsite staff

EIZO Corporation (Japan)● Set up the EIZO Contact Center as a dedicated liaison for respondingby phone and e-mail

EIZO Technologies GmbH (Germany)● Responds to inquiries through a dedicated liaison and website

EIZO Limited (United Kingdom)● Provides customer support and technical support by e-mail

EIZO Inc. (United States)● Provides a dedicated liaison for after-purchase inquiries over the phone● Offers an e-mail address for general inquiries

introduces products and provides advice to customers who want to know more about them.
Here our well-received seminars on a variety of topics also provide information on the operating
environments of computers for office and home use and on more
effectively using EIZO products. Moreover, the showroom is used
as a communication space for other types of events such as
exhibitions of photographs taken by customers.

EIZO Corporation CSR REPORT 201322

Seven Promises 5
Strong Bonds ofTrust with Stakeholders

Strong Bonds of Trust with Stakeholders

Relationships with Shareholders

Seven Promises 5

Relationships with the Local Community

We conduct investor relations activities based on the principle of providing fair and accurate

We seek to build and maintain good relationships with the local communities where each

information on management policies, business strategies and financial performance to all stakeholders.

Group company operates and are actively engaged in activities that contribute to developing
these areas and creating better environments as a community member.

◆ Basic Policy on Information Disclosure
We disclose information in a timely and appropriate manner in compliance with the Financial
Instruments and Exchange Act and related regulations as well as the “Timely disclosure rules andother regulations for issuers of listed negotiable securities or valuable instruments” of the Tokyo◆ Relationships with Local Communities
We strive to contribute to communities through sponsorships and donations to localorganizations and activities.

Stock Exchange. We strive to ensure any material information that may affect investment
decisions is delivered to all market participants in an equitable manner.
◆ General Shareholders Meeting
We try to schedule our annual general shareholders meeting for a date that is convenient forshareholders by avoiding days on which other such meetings are being held. We also send out
invitations as far in advance as possible to provide enough time for shareholders to examine theproposed resolutions and the state of our operations.
During the general shareholders meeting, we provide opportunities for direct communication

Examples of Community Contribution Activities
EIZO Corporation(Japan)● Voluntary participation in beach cleanups and snow shoveling

EIZO Technologies
GmbH (Germany)● Participation in local environmental protection programs

EIZO Limited(United Kingdom)● Donation to “SpecialEffect,” an organization that utilizes IT in activities for enhancing

EIZO Inc.
(United States)● Donations to local activities● Donation to activities that support children fighting intractable diseases at a children’s hospitalthe quality of life for persons with disabilities● Donations to activities aimed at providing underprivileged people access to community services● Donations to organizations undertaking community contribution activities (Boys &Girls Club, the Cypress College Fund, the Southern California Special Olympics, etc.)with our shareholders, such as by offering explanations about products exhibited at the meetingsite. We also invite shareholders to an informal meeting following the general shareholders
meeting to listen to their questions and comments.
◆ Company Presentations for Investors◆ For Regional Development
EIZO takes part in a variety of local activities for regional development.
Examples of Participation in Regional Activities

We invite institutional investors to our semi-annual earnings results briefings in Tokyo,
where we report on our business direction, activities and performance. We also holdbriefings for individual investors to promote a greater awareness of our company.
◆ Shareholder Benefits
As a benefit for our shareholders, we offer a 20% discount on monitors purchased throughthe EIZO Direct online store. We hope this makes it easier for shareholders to use our
products and feel comfortable while using their computers, and consequently deepen their● Ishikawa Keiei Tensho Juku: cooperation through operational advice and lectures on an

EIZO Corporation(Japan)EIZO Technologies
GmbH (Germany)
EIZO Inc.
(United States)

educational project for young corporate managers and future entrepreneurs who willbear responsibility for the future of the regional economy● Co-sponsorship and support for the Orchestra Ensemble Kanazawa in Ishikawa Prefecture● Co-sponsorship and support for La Folle Journée Kanazawa Music Festival as a memberof the executive committee● Membership and participation in activities undertaken by United Way Worldwide, a

corporate organization that discusses local issues and solutions● Ongoing participation in local events such as marathons● Local development of the arts: support for projects aimed at increasing the artist population bycreating opportunities for dance performances and photo exhibitions; projects aimed at developing
the world of photography by providing educational settings

understanding of EIZO products.
EIZO Corporation CSR REPORT 201323

Seven Promises 6
Strict Respect andCompliance with both theLetter and Spirit of the Law

We will strictly
respect andcomply withboth the letterand the spiritof the law as agood corporate
citizen.

Strict Respect and Compliance with both the Letter and Spirit of the Law

Seven Promises 6

We believe each individual employee must raise their awareness of compliance and the company must conduct sound corporate governanceto provide our stakeholders with trust through the ongoing creation of corporate value.

Complianceand advice on problems, concerning legal issues or the content of the principles of conduct, that may arisein the course of our operations. In addition, we strive to ensure early detection of illegal activity and to◆ Our Philosophy on Complianceprevent misconduct by operating a whistle-blowing system that requires officers and employees to report

We recognize compliance as one of the most important concerns of management for fulfilling our social

to the liaison point immediately upon learning of activities in violation of laws or ethics, regardless of their

responsibility at the highest levels, and this includes ethical responsibility. Our action guidelines on

own involvement. We ensure that the privacy of the whistle blower is protected and that the individual willcompliance stipulate that we never become involved in illegal or unethical acts, and that we provide

not be placed at any disadvantage for reporting the violation.

sufficient compliance training for all officers and employees. We have established an organizational structure
for guaranteeing compliance and have been developing measures and systems to ensure effectiveness, andRisk Management

steadily promoting these measures based on an annual plan from a long-term perspective.
We have established and operate a risk management system to integrate and centralize the◆ Compliance Training

management of risks that could affect our business activities. Risk management is supervised by

For officers and other employees, regulatory and other related information are always available on the corporate

the Management Conference and the Risk Management Committee, and risks identified by each

intranet, and we regularly provide training material to encourage them to update and enhance their knowledge

department are examined by the committee. Any risk that could have a significant impact on our

toward establishing full awareness of the role and importance of compliance and cultivating an ethical mindset.

business is designated as a “serious risk” by the Management Committee, comprising full-time

We established the EIZO Group Principles of Conducts – The Seven Promises to clarify our corporate

officers and managing officers. Appropriate countermeasures are discussed and implemented.

philosophy and action guidelines in concrete terms and to serve as a standard in decision-making,As our business activities became even more global in nature, we expanded the scope of risk

evaluation and in the actions undertaken through the course of our business activities. We also seek to

identification and evaluation to Group companies in and outside Japan in fiscal 2012. We intend to

instill a thorough awareness of compliance among all Group employees in Japan and overseas whilefurther advance these activities in fiscal 2013.

further enhancing our compliance system based on the prior establishment of the Compliance Committee
and by further strengthening our management structure.

◆ Business Continuity Plan (BCP)
To be prepared in the event of a major disaster, EIZO formulated a BCP for responding to natural◆ Strengthening the Information Management System

disasters and a BCP for handling the outbreak of the new influenza virus, and these plans have

We ensure proper handling of confidential information in accordance with our establishedbeen disseminated throughout the company. Particularly with regard to our BCP for disasterguidelines. We have also appointed an information management representative with overall

response, we have established procedures for restoring critical operations and resuming the

responsibility for establishing a company-wide information management system.

supply of our products within one month, in addition to confirming employee safety andfacilitating necessary rescue operations in the immediate aftermath of a major disaster.

◆ Internal Notification Program
To further strengthen our compliance system, we set up a liaison point to provide answers to questions

EIZO Corporation CSR REPORT 201324

Seven Promises 6
Strict Respect andCompliance with both theLetter and Spirit of the Law

Strict Respect and Compliance with both the Letter and Spirit of the Law

Seven Promises 6

Corporate GovernanceWe strive to be a company that consistently produces satisfactory results with the supportof our stakeholders. To this end, we view the ongoing improvement of corporate governance● Managing Officer System
We have introduced a managing officer system to separate the supervision of management

as a vital management concern.

and the execution of operations, while accelerating the pace of operational execution.

■ Corporate Governance System● Board of Corporate Auditors

General Meeting of Stockholders

We have adopted a system of corporate auditors. The board of corporate auditors consists of fourElection/dismissal

Board of Corporate Auditors

Election/dismissal

Inspectionof accounts

ReportSeparation ofdecision-making
andimplementation

Auditing(Audit Office)ReportCorporate Philosophy
Principles of Conduct

Auditing(General Affairs Division)as draft proposals and contracts. He also collaborates with the Audit Office, the company’s internal
auditing department, on the review of internal regulation functions.

Instructions/supervision

Managing Officers
ReportLegal Auditing Department

The full-time corporate auditor reviews and discusses with directors important documents, such

Instructions/supervision

Management Committee

Internal Auditing Department

auditors. Corporate auditors attend key meetings of the Board of Directors.

(6 members including 1
from outside)
All members are male

Cooperation

Accounting Auditor

members (one full-time and three part-time, as of June 21, 2013) and includes three outside corporate

Board
BoardofofDirectors
Directors

Auditing(4 members including 3 from outside)
All members are male

Instructions/supervision

Group Companies● Internal Auditing System
The Audit Office reports directly to the president and functions as the company’s internal auditing
department. It carries out internal audits in accordance with the Basic Regulations on Internal Audits,which specifies audit policies, and with the Basic Annual Audit Plan approved by the president. All◆ Overview of Management Organization

findings of these internal audits are reported to the president.

● Board of Directors
The Board of Directors meets monthly and as required to support timely decision-making◆ Compensation System

for today’s business environment. All important matters related to the board’s decisions areWith respect to bonuses paid to officers, we have endeavored to further clarify directors’

discussed and progress reports on business tasks are presented on a regular basis. Among themanagement responsibilities for corporate performance. Also, we have introduced a performance-six board directors, we have appointed a single outside director (as of June 21, 2013) to provide

based compensation system that explicitly limits bonuses to within 3% of net income for each fiscal

supervision and advice from a third-party perspective and thereby increase the transparency

year (up to a maximum of ¥200 million) in an effort to ensure transparency of the calculation method.

of management decisions. We also appointed one outside director and two outside corporate
auditors as independent directors as stipulated under Tokyo Stock Exchange regulations.

◆ Internal Control System
We established our basic policy underlying a system that ensures directors execute their tasks● Management Committee

in compliance with the law and the articles of incorporation, along with a system for ensuring the

The Management Committee is composed of directors (excluding the outside director), a full-

appropriateness of other operations. Based on the policy, we have proceeded to develop related

time auditor and managing officers, and is convened as required to accelerate strategic decisionsystems and to complete the groundwork for establishing an internal control system. We have also

making, respond to important issues, and deliberate or report on the status of operations.

established in an internal control system for financial transactions in accordance with the Financial
Instruments and Exchange Act, and exercise thorough control over our financial operations.
EIZO Corporation CSR REPORT 201325

Seven Promises 7
Broadminded
Corporate Culture

We will respecthuman rights
and value a
broadminded
corporate
culture.

Broadminded Corporate Culture

Seven Promises 7

EIZO is a company focused on creative development that requires the imaginative ideas and powerful motivation of all its employees.
We therefore take various measures to create a broadminded corporate culture by developing an environment that encourages free exchange of opinions and a workplace in which employees have a sense of security.
Many of our top managers at overseas Group companies are local personnel, and we pay due consideration to the diversity of each country’s cultures and customs to create the most suitable working environments.

Laying the Foundations for a Motivating Workplace◆ Developing Trust-Based Labor-Management Relations
Mutual understanding is the cornerstone of labor-management relations. In keeping withWe undertake various activities to create a motivating workplace environment that

this fundamental point, we endeavor to develop trust in labor-management relations bycultivates excellent human resources for the sake of the long-term growth of our personnel

encouraging dialog through the establishment of a consultation conference. Theseas well as further corporate development.

conferences discuss a wide range of topics, from labor-management agreements andreduction of overtime to ways for improving the work-life balance and employee benefit◆ Employment

packages. We also maintain good labor-management relations at Group companies under

To ensure that EIZO continues to develop cutting-edge imaging technology for creating

the specific circumstances of each country or company.

and offering new values as a company focused on creative development, we are expanding◆ Promoting the Careers of Persons with Disabilities

our engineering staff and creating a motivating workplace for our employees.

Persons with disabilities are■ EIZO Group Including Overseas Affiliates (as of March 31, 2013)
Number of Employees(regular employees)

1,637

Engineering staff

engaged in careers at many of562

our worksites, and as of March■ Percentage of Employees Who Are Persons with
Disabilities (EIZO Corporation)
March 2011

March 2012

March 2013

2.24

2.09

2.09

2013, 17 disabled people are

currently employed by the Group. This represents 2.09% of the workforce at EIZO
■ EIZO Corporation (as of March 31, 2013)
Number of Employees(including term employees)

Graduate recruits
Joined company in April 2013

Mid-career recruits
Joined company from April 2012
through March 2013

Average age
As of March 31, 2013

Average length of service
As of March 31, 2013

Average annual working hours
FY 2012

Corporation, exceeding the minimum legal requirement of 1.8%. We intend to continue

756

21

1

Male

392

Female364

Engineering staff

232

Foreign nationals

21

improving our workplace environment and expanding work opportunities for the disabled.
◆ Paying Due Respect to Human Rights
To curtail behavior that undermines individuality at the workplace and throughout ouroperations, such as forced labor and child labor, discriminatory remarks or actions, andsexual or power harassment, we have clearly stated our position on the matter in our
principles of conduct and conduct educational activities to keep all employees, including

37.6

those at Group companies, informed of this position.

14.3 years
1,963 hours

EIZO Corporation CSR REPORT 201326

Seven Promises 7
Broadminded
Corporate Culture

Broadminded Corporate Culture

Promoting Work-Life Balance

therefore promoting measures in

To respond to diversifying work styles and ensure employees are able to work with asense of satisfaction, accomplishment and happiness, we believe it is important for

Seven Promises 7■ Average Working Hours (EIZO Corporation)

fiscal 2013 to further streamline our

FY 2010

FY 2011

FY 2012

operational processes and achieve

1,937 hours

1,908 hours

1,963 hours

greater efficiency toward significantly reducing average actual working hours.

employees to have extra time to refresh their minds and bodies.

Human Resource Development Efforts◆ Opportunities for Recreation and Exchange◆ Reinforcing Management Capabilities

We support employees in theirvaried sports and cultural activities

Management-level employee training is a high priority at EIZO. We ensure the practicalwithin the company by supplementing

usefulness of training by setting a theme for each fiscal year, such as strategic thinking,costs and permitting use of company

customer development and operational reform. Training is offered to candidates forfacilities to encourage participation. We also offer opportunities

management positions, and newly appointed managers receive training on compliance, fairfor recreation and exchange through numerous affiliatedjob evaluation and effective allocation of work to deepen their understanding of these areas.

accommodation facilities and sports gyms.
◆ Emphasis on Educating Younger Employees◆ Supporting Childcare and Nursing Care
Under the respective laws of eachFirst-year employees participate in programs on organizational structure and basic■ Number of Applicants (EIZO Corporation)

country, we support various programs

FY 2010including maternity leave, childcareChildcare/Nursing Care Leave

29

leave and nursing care leave, shorter

Reduced Working Hours For
Childcare or Nursing Care24

working hours, and leave to care for sickknowledge for adulthood and independence, and receive on-site factory training to learn

FY 2011 FY 2012

about the foundations of our company. We also conduct a variety of programs specifically29

29

targeting young employees, including technical training for new engineering staff to ensure

31

27

they acquire a broad foundation of knowledge on our basic technologies. Periodic groupbased training and on-the-job training (OJT) is emphasized in each department, andchildren. We have developed a supportive working environment that includes measures suchmanagers draw up three-year career plans in consultation with young employees, providing

as reducing working hours up to two hours per day for childcare to flexibly meet employee

a basis for a systematic OJT program.

needs. We plan to enhance our programs for supporting employees with childcare or nursing
responsibilities by introducing benefits such as childbirth leave for prospective fathers.

◆ Supporting Career Development
We encourage employee career development by providing a complete and diverse range◆ Shorter Actual Working Hours
As part of our efforts to decrease the number of working hours, we undertake work
improvement activities on a unit-by-unit basis and observe a weekly no-overtime day. Weof self-development programs, including language classes, seminars on business skills(logical thinking, presentation skills) and by subsidizing the cost of distance learning or
obtaining certifications.

also vigorously encourage employees to take compensation days off for working on holidays

Our overseas affiliates also provide similar support; for example, EIZO GmbH in Germany

and take sufficient paid leave. As a result of these efforts, we were able to reduce average

uses its network with the local chamber of commerce to organize seminars that enhance

working hours in fiscal 2011. However, these hours began to increase in fiscal 2012. We are

professional skills and encourages employees to attend them.

EIZO Corporation CSR REPORT 201327

Seven Promises 7
Broadminded
Corporate Culture

Broadminded Corporate Culture◆ Development of Global Human Resources

Seven Promises 7

assessments and safety screening of newly installed machinery and equipment, and by

To develop global human resources, we provide English and Chinese classes in Japan, as well asJapanese classes at affiliates outside Japan,
seminars on cross-cultural communication.
Voiceandfromholda Worksite
We also run an exchange program for engineers between affiliates outside Japan, in whichraising awareness on safety through workplace patrols and employee training.
◆ Efforts in Health Management

employees are dispatched for between
6 fromanda 12months. The program aims to increase the
Voice
Worksite

Our efforts in this area include regular health checkups and preventive checkups fornumber of employees who can work effectively in a different culture and manage technology

lifestyle-related diseases, dedicated contact points for responding to employee anxieties

from a Groupnew
Company
with a global perspective, as well asVoiceto cultivate
technological expertise.

and concerns, mental health checkups and face-to-face consultations with industrial
physicians, and follow-up guidance based on the results of health checkups. We will seek to

Voice from a Worksite

safeguard employee physical and mental well-being by raising individual awareness of

I was temporarily transferred to Tech Source, Inc. in Florida for 10 months from January to
Voice from a Worksite

health management and achieving a goal of 100% follow-up.

October 2012. There I worked on developing the Condor series of graphics boards, which areassembled into monitors for the aerospace market. I was involved in the entire process, from

Basic Policy on Safety and Health (Safety and Health Management Regulations)formulating product specifications to design and evaluation. The experience of working in

The basic policy on the safety and health of EIZO Corporation is intended to createa healthy and safe working environment for all employees. This is achieved throughmanagement of risk factors related to safety and health. Specifically, we constantly
strive to identify unacceptable risk factors in the workplace and neutralize them, withthe ultimate goal of eliminating workplace accidents.

an unfamiliar cultural setting, and because I had not been used to this scale of operations, I
was exposed to different approaches and a faster pace. This experience has become aninvaluable asset for me. My interaction with the engineers and my daily lifein the United States also gave me an excellent opportunity to objectively
reflect on Japanese culture. I hope to build on this experience and take theinitiative in product development, which has become a global undertaking
for the company.

Akira Sakai
Joined EIZO in 2006
Technology Strategy
Development Office

Securing Safety and Health■ Medium-Term Plan (Fiscal 2013 to 2015)
Raise safety awareness by improving employees’ sense to identify potential dangers andencourage self-management of physical and mental health in order to enhance operations.
■ Fiscal 2013 Targets/Key Action Points and Fiscal 2012 Performance
Management Area

FY 2013 Targets/Key Action Points

FY 2012 Performance

SafetyMaintain zero-occurrence ofworkplace accidents, reduce traffic
accidents during working hours• Workplace accidents
Frequency rate
Severity rate
• Traffic accidents during working hours• Unacceptable risks

The ongoing development, design and production of high value-added products
requires not only a significant investment of management resources but also a consistently

Management

safe workplace and efforts to safeguard employee health.

Key point: Ongoing risk assessment

Evaluation000
1 (offense)
0

almost92.2%

almost100% follow-up on checkup results◆ Efforts in Safety Management
We strive to prevent workplace accidents by conducting risk assessments for each
workplace in addition to KYT (hazard prediction training), “hiyari-hatto” (close call) and 5S
activities. We will continue these efforts by identifying and reducing risks through risk

HealthManagement

Key point: Promotion of personal
responsibility for health management
based on checkup results

Follow-up* Workplace accidents frequency rate: Number of deaths and injuries caused by industrial accidents per million working hours. Usedto express accident frequency.
* Workplace accidents severity rate: Number of work-days lost caused by industrial accidents per million working hours. Used toexpress accident severity.

EIZO Corporation CSR REPORT 201328

Appendix

Appendix

Environmental Timeline
Product Standards
1988

Started utilizing bromine-free flame retardants in plastic parts.

1992

Started survey of toxic substances in parts (20 substances).

1993

Began working toward TCO’92 certification.
Began working to acquire ENERGY STAR registration (major product models).

Corporate Action

Obtained ISO 9002 certification for quality management system.
Obtained ISO 9002 for EIZO NANAO MS CORPORATION*1.

1995
1996

Started utilizing halogen-free flame retardants in plastic parts.
Began working toward TCO’95 certification.

1997

Started environmental compliance assessment.
Expanded survey of toxic substances in parts (to 34 substances).
Started registering products under International ENERGY STAR Program.

Adoption of Environmental Policy.
Obtained ISO 9001 certification for quality management system.

1998

Began working toward TCO’99 certification.

Obtained ISO 14001 for environmental management system.

1999

Began working toward Eco Circle certification.
Eliminated cadmium from parts.
Expanded survey of toxic substances in parts (to 920 substances).

2000

Switched from water-cooled to air-cooled air conditioners.
Issued first Environmental Report.
Began collecting and recycling business-use products.
Adopted Corporate Philosophy.

2001

Began Eco Mark registration.
PC Green Label registration.

2002

Established the company’s environmental labeling (established EIZO Eco Products 2002).

2003

Began working toward TCO’03 certification.
Established EIZO Eco Products 2004.

Received Governor of Ishikawa’s Green Enterprise award.
Received Health Minister’s Award for Excellence in health and safety initiatives.
Began collecting and recycling home-use products.

2004

Launched efforts to comply with the RoHS Directive.

Started collecting and recycling business-use products in response to requests and over an expanded region.
Implemented energy conservation measures in conjunction with equipment upgrades (climate control, lighting) at Headquarters.
Implemented traffic safety guidance in local communities.

2005

Began product shipments in compliance with the RoHS Directive.

Issued first Social and Environmental Report.
Obtained ISO 14001 certification for environmental management system, including at sales offices.
Obtained ISO 13485 for quality management system for medical equipment.

2006

Adopted EIZO Eco Products 2006 standards.
Launched J-Moss compliance efforts.
EIZO Support Network Corporation was added to the scope of operations included in our ISO 13435 certification.
Started compliance with WEEE Directive (displayed recycling logo and completed providing EIZO Galleria locations were added to the scope of operations included in our ISO 14001 certification.
data on hazardous substances to recycling contractors).

2007

Launched efforts to comply with REACH regulations.

2008

Adopted EIZO Eco Products 2009 standards.
Began working toward EPEAT certification.

2009

Began working toward TCO Display 5.0 certification.
Began working toward ENERGY STAR (version 5.0) certification.
Launched efforts to comply with the Home Appliance Recycling Law (Act for Recycling ofSpecified Kinds of Home Appliances).

Issued first CSR Report.
Added EIZO Nanao MS Corporation*1 to scope of operations included in ISO 14001 certification.
Obtained ISO 14001 for EIZO GmbH.

2010

Began complying with Chinese energy efficiency labeling standards.
Upgraded chemical substance survey system based on new industry format.

Obtained ISO 9001 and ISO 13485 for EIZO NANAO TECHNOLOGIES.INC.*2

2011
2012

Substantial increase in energy consumption as R&D building is completed and brought into use.
Obtained ISO 9001 and ISO 13485 for EIZO GmbH.

Obtained ISO 9001, ISO 13485 and ISO 14001 certification for EIZO Display Technologies (Suzhou) Co., Ltd.
Began working toward TCO Certified Displays 6.0 certification.

*1 Currently EIZO MS Corporation

Obtained ISO 14001 for EIZO Technologies GmbH. Installed LED lighting in some areas of the Hakui Plant at EIZO
MS Corporation.

*2 Currently EIZO, Inc.

EIZO Corporation CSR REPORT 201329

Appendix

Appendix

GRI Index
Sustainability Accounting Co., Ltd. (Chiyoda-ku, Tokyo), as a third party, checked the report.
■ GRI Guidelines Index (version 3.1)
Item

Indicator

Report Page

1. Strategy and Analysis
1.1 Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization and its strategy. 4
1.2 Description of key impacts, risks, and opportunities.
4
2. Organizational Profile
2.1 Name of the organization.
2
2.2 Primary brands, products, and/or services.
2
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
2
2.4 Location of organization's headquarters.
2
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically18
relevant to the sustainability issues covered in the report.
2.6 Nature of ownership and legal form.
2, 23
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
2
2.8 Scale of the reporting organization.
3
2.9 Significant changes during the reporting period regarding size, structure, or ownership.
Not applicable
2.10 Awards received in the reporting period.
8
3. Report Parameters
REPORT PROFILE
3.1 Reporting period (e.g., fiscal/calendar year) for information provided.
1
3.2 Date of most recent previous report (if any).
1
3.3 Reporting cycle (annual, biennial, etc.).
1
3.4 Contact point for questions regarding the report or its contents.
1
REPORT SCOPE AND BOUNDARY
3.5 Process for defining report content.
1
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers).
1
3.7 State any specific limitations on the scope or boundary of the report.
1
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect Not applicable
comparability from period to period and/or between organizations.
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to Notes are next tothe compilation of the Indicators and other information in the report.
the charts.
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement.
Not applicable
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
Not applicable
GRI CONTENT INDEX
3.12 Table identifying the location of the Standard Disclosures in the report.
30
ASSURANCE
3.13 Policy and current practice with regard to seeking external assurance for the report.
A third-party
review is on page
32.
4. Governance, Commitments, and Engagement
GOVERNANCE
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such 25
as setting strategy or organizational oversight.
4.2 Indicate whether the Chair of the highest governance body is also an executive officer.
25
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are25
independent and/or non-executive members.
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
25
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives, and the organization's 25
performance.
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided.
25
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s 25
strategy on economic, environmental, and social topics.
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social 5
performance and the status of their implementation.
4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, 5environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationallyagreed standards, codes of conduct, and principles.
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and 25
social performance.
COMMITMENTS TO EXTERNAL INITIATIVES
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization.
5, 14
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes 5
or endorses.
4.13 Memberships in associations and/or national/international advocacy organizations in which the organizations.
14- Provides substantive funding beyond routine membership dues; or- Participates in projects or committees- Views membership as strategic
STAKEHOLDER ENGAGEMENT
4.14 List of stakeholder groups engaged by the organization.
21
4.15 Basis for identification and selection of stakeholders with whom to engage.
21
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
21
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key 20, 21, 22, 23
topics and concerns, including through its reporting.
26 – 28

Item

Indicator

Report page

5 Management Approach and Performance Indicators
Economic
Disclosure on Management Approach
6
MARKET PRESENCE
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
20
INDIRECT ECONOMIC IMPACTS
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in 23
kind, or pro bono engagement.
Environmental
Disclosure on Management Approach
12
ENERGY
EN3 Direct energy consumption by primary energy source.
15
EN4 Indirect energy consumption by primary source.
15
EN5 Energy saved due to conservation and efficiency improvements.
16
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements 13, 14
as a result of these initiatives.
EN7 Initiatives to reduce indirect energy consumption and reductions achieved.
16
WATER
EN8 Total water withdrawal by source.
15
Emissions, Effluents, and Waste
EN16 Total direct and indirect greenhouse gas emissions by weight.
15
EN22 Total weight of waste by type and disposal method.
15
Products and Services
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
13, 14COMPLIANCE
EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and 16
regulations.
Product Responsibility
Disclosure on Management Approach
11
PRODUCTS AND SERVICES LABELING
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information We have not identified
and labeling, by type of outcomes.
any incident of noncompliance with any
regulation voluntary
codes.
Labor Practices and Decent Work
Disclosure on Management Approach
26
EMPLOYMENTLA1 Total workforce by employment type, employment contract, and region.
26
LA2 Total number and rate of employee turnover by age group, gender, and region.
26
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.
27
OCCUPATIONAL HEALTH AND SAFETY
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region.
28
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or 28
community members regarding serious diseases.
TRAINING AND EDUCATION
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in 27, 28
managing career endings.
Human Rights
Disclosure on Management Approach
5, 26
NON-DISCRIMINATION
HR4 Total number of incidents of discrimination and actions taken.
We have not identified
any incident of noncompliance with any
discrimination.
Society
Disclosure on Management Approach
24
CORRUPTION
SO4 Actions taken in response to incidents of corruption.
We have not identified
any incident of noncompliance with any
corruption.
ANTI-COMPETITIVE BEHAVIOR
SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.
Not applicable
COMPLIANCE
SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations. Not applicable

EIZO Corporation CSR REPORT 201330

Appendix

AppendixComparison Table for the United Nations Global Compact

United Nations Global Compact
Principle 1

Businesses should support and respect the protection ofinternationally proclaimed human rights.

Principle 2

Businesses should make sure they are not complicit in humanrights abuses.

Principle 3

Businesses should uphold the freedom of association and theeffective recognition of the right to collective bargaining.

Principle 4

Businesses should uphold the elimination of all forms of forced
and compulsory labour.

Principle 5

Businesses should uphold the effective abolition of child labour.

Principle 6

Businesses should uphold the elimination of discrimination in
respect of employment and occupation.

Principle 7

Businesses should support a precautionary approach toenvironmental challenges.

Principle 8

Businesses should undertake initiatives to promote greater
environmental responsibility.

Principle 9

Businesses should encourage the development and diffusion ofenvironmentally friendly technologies.

Principle 10

Businesses should work against corruption in all its forms,
including extortion and bribery.

Coverage by EIZO Group Principles of Conduct – Seven Promises

Page

3. We will act as an international corporation with a global outlook and mindset.

18, 194. We will conduct open and fair trade.
7. We will respect basic human rights and value a broadminded corporate culture.

20

3. We will act as an international corporation with a global outlook and mindset.
4. We will conduct open and fair trade.
7. We will respect basic human rights and value a broadminded corporate culture.

18, 1920

26 – 28

26 – 28

2. We will promote our manufacturing and business activities in consideration of reducing theirenvironmental burdens.

12 – 17

4. We will conduct open and fair trade.
6. We will strictly respect and comply with both the letter and the spirit of the law as a good corporate citizen.

20
24, 25EIZO Corporation CSR REPORT 201331

Third-Party Review

Third-Party
Review
To President Yoshitaka Jitsumori,
EIZO Corporation

Takashi Fukushima
President, Sustainability Accounting Co., Ltd.

EIZO views its corporate social responsibility as synonymous with its business activity, an approach to CSR that is clearly reflected in the company’s corporate
philosophy and principles of conduct. Instead of advertising its CSR efforts and sustainable management practices, EIZO’s ideal engagement with CSR lies inensuring that EIZO monitors will always be available to serve a rapidly evolving society. EIZO presents a persuasive case in which its highly accurate and reliable
monitors continue to incorporate technological advances to extend their global reach into the areas of medicine, crime prevention, financial transactions anddiverse exploration projects. At the same time, the company has remained alert to the need to maintain the accountability of its management, as evidenced by
the decision to participate in the United Nations Global Compact as a global enterprise. I hope the company will further enhance its ability to contribute value
to society with the vigor of its paradigm shift and integrity as twin pillars.
I would suggest a few areas of CSR management in which the company could add to its achievements. The first concerns disclosure of the PDCA cycle for thecompany’s overall CSR initiatives. EIZO provides a list of targets and results in the environment section of this report, and this could be done for other sections
as well. Since EIZO is a company engaged in business on a global scale, adding its Chinese production site to the scope of its environmental management systemin fiscal 2012 was respectable; however, the company should not limit disclosure of its environmental impact within the parameters of ISO 14001.
CSR procurement is another area where improvements could be made. Today CSR requires corporate groups to exercise responsibility over the entire rangeof their influence, extending beyond their own boundaries as corporate entities and encompassing the entire supply chain. Executing procurement with due
consideration for human rights, diversity and the environment is one course of corporate action for addressing social issues. In addition, I would like to see EIZO
move ahead from the green procurement it has practiced over the years and expand into CSR procurement.
Stakeholder engagement is a vital aspect of CSR. I realize that EIZO takes into account the expressed interests of various stakeholders as it develops its businesson a daily basis, but it could also create more opportunities for obtaining feedback on the overall perception of its CSR efforts. I suggest that the company begins
doing this by convening a dialogue involving EIZO employees in Japan and overseas, who represent an important stakeholder constituency.

EIZO Corporation CSR REPORT 201332