Japan Post Bank Debit Application Method (Website Version)

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ContentsNotes on Application for Japan Post Bank Debit

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2

Application via Japan Post website

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3(1)-1 Registering email address

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 4(1)-2 Agreeing to the membership rules・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 5(2) Entering a one-time password

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 6(3) Entering your application information 1/4

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 7(4) Direct debit registration 1/6

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 8(5) Direct debit registration 2/6

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 9(6) Direct debit registration 3/6

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 10(7) Direct debit registration 4/6

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 11(8) Direct debit registration 5/6

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 12(9) Direct debit registration 6/6

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 13

Reference: Main errors arising during direct debit registration

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 14(10) Complete direct debit setup

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 15(11)-1. Entering your application information 2/4

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 16(11)-2. Entering your application information 3/4

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 17(11)-3. Entering your application information 4/4

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 18(12) Confirmation of your application

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・19(13) Application completed

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・20(14) Email wording

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・21
1Copyright© JAPAN POST BANK All Rights Reserved.

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Notes on Application for Japan Post Bank Debit① If the address registered on your account is not your current address, please change theregistered address before applying for Japan Post Bank Debit.
② You cannot apply for Japan Post Bank Debit in any of the following cases.
1. If you already have a JP BANK CARD (Credit card with cash card function)
2. If you already have a Japan Post Bank Debit.
3. If you are a non-resident under the Income Tax Act or the Foreeign Exchange andForeign Trade Act.
4. If your period of stay expires within one year from the date of your application forJapan Post Bank Debit.
5. If you are under 15years old or junior high school student.
6. If your account is one of the following accounts.
・ Corporate account・ Business account・ Transfer account・ Ordinary Savings account・ Integrated account without cash card2

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Application via Japan Post website
 You may apply from the top page of Japan Post Bank Debiton the Japan Post Bank website.
Press Apply now on the web.
Japan Post Bank Debit top pagehttps://www.jp-bank.japanpost.jp/kojin/cashless/yuchodebit/kj̲cl̲yd̲index.html

Apply now on the web

 After reviewing the precautionary notes and pressing I
confirm, a screen for selecting a card design will appear.
Please select your preferred card design from the two
options and press Go to Application Form.

I confirm
Go to Application Form

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(1)-1 Registering email address
 Please enter the email address to which the one-time
password will be sent.
 The email address registered here will be used to receive usage
notification emails, etc. until you register your email address on
the Japan Post Bank Debit member website.

Main errors displayed

Error code

Content
You have entered an email address thatcan not be registered.

JP̲0002̲02

Please enter your emailaddress.

Please enter your emailaddress (for verification).

(Email address that can not beregistered)・ Total number of characters in theaddress is 50 or more・ There are sequential. (dots) in theaddress
・ Before and after @ begin with asymbol
・ Before and after @ end with a symbol
・ Specific characters are included in theaddress (request, owner, support, etc.)
・ Content before and after @ are thesame, etc.

JP̲0002̲03

The email addresses entered do notmatch.

JP̲0001̲01

You have not entered your emailaddress or email address (forverification).

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(1)-2 Agreeing to the membership rules
 Please agree to each provision before applying.

You will be redirected to the Savings andOther Provisions page of the Japan Post Bankwebsite.

Please click this button after
agreeing to the membership rules.

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(2) Entering a one-time password
 A one-time password will be sent to the email address you
entered on the previous screen. After receiving the one-time
password, please enter it on this screen.
 Your one-time password is valid for one hour.
You will need to start the procedure again from the beginningif more than one hour has elapsed without entering your onetime password.
Email delivered with one-time password

Enter the one-time password
sent by email.

Main errors displayed

Error code

Content(Error code: JP̲0003̲01)Enter the one-time password
correctly.

(Error code: JP̲ 0052̲01)Your one-time password has
expired. Please start again from thebeginning.

(Error code: JP̲0052̲02)

A one-time password has beenentered incorrectly more than a set
number of times. We apologize forthe inconvenience, but please startagain from the beginning.

(Error code: JP̲ 0001̲01)

Mandatory items are missing.

Next

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6(3) Entering your application information 1/4
 Please enter your full name, kana full name and date of birth registered in yourJapan Post Bank account. The maximum length of a full name is 9 characters,
and the maximum length of a kana full name is 18 characters. If your full namehas more than 10 characters, please enter only your full name in kana.
 Please enter your date of birth in the Western calendar.

Main errors displayed

Error code

ContentJP̲0004̲02

Please enter only your full namein katakana if the total numberof characters in your full name is10 or more.

JP̲0005̲01

Any (non-enterable character)cannot be used.
Please replace it with anothercharacter.

Please enter your full name in Kanji.
(Not required if you don t have afull name in Kanji.)non-enterable character
Please enter your full name inkatakana.

Please enter your date of birth.

Next

JP̲0001̲03

The full name field has not beenentered.

JP̲0001̲01

The kana full name is missing.

JP̲0005̲02

Please enter in katakana.

JP̲0006̲02

Please enter your full name inkatakana with a total of 18
characters or less.

JP̲0046̲01

Those under 15 or in junior highcan not apply.

JP̲0001̲02

Date of birth has not been
selected.

JP̲0053̲01

Please enter your date of birthcorrectly.
7Copyright© JAPAN POST BANK All Rights Reserved.

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(4) Direct debit registration 1/6
 You will be redirected to the direct debit registration site for
immediate transfer services.
Please confirm the immediate transfer policy and press Iagree.

I agree Enter three digits of the account code number, excluding theleading 1 and the trailing 0.
(Example)If your account code number is 12345-98765431 ,enter 234 .

Please enter your Japan Post Bank
account information.

Next
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(5) Direct debit registration 2/6
 Enter three digits of the account code number, excluding theleading 1 and the trailing 0.
(Example)If your account code number is 12345-98765431 ,enter 9876543 .

 Please enter the phone number registered in your Japan Post
Bank account.
SMS or automated voice verification will be performed using
the phone number entered here.

Please enter your Japan Post Bank
account information.

The Account Holder s Name and Account Holder s Date ofBirth fields will be updated with the information entered inscreen (3).

Please enter the phone number
registered in your Japan Post Bankaccount.

Next

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(6) Direct debit registration 3/6
 This is the confirmation screen for the information entered.
If the information is correct, select the Next button toproceed to the Notification Method Selection screen (if theinformation is incorrect, press Back and re-enter thecorrect information).

BackNext

 A screen similar to that on the left will appear when an error
occurs during direct debit registration.

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(7) Direct debit registration 4/6
 Phone authentication is performed using the phone number
registered in the Japan Post Bank account.
You may choose SMS authentication or automatic voiceauthentication if the phone number registered in your accountbegins with 070, 080, or 090.

SMS authentication*Automated voice guidance will notify you of the one-time
password if the phone number registered in your account islandline phone number or a number other than those
beginning with 070, 080, or 090.
The One-time Password Notification Method Selection screen
will not appear, and you will proceed to For Automatic Voice
Authentication described below.

Automatic voice authentication
Next< If automatic voice authentication is selected>
 Please call us from the phone number registered in your Japan
Post Bank account in the notification only number.

< If SMS authentication is selected>

Next

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(8) Direct debit registration 5/6
For automated voiceauthentication

For SMS authentication

 Please enter the one-time password provided
by SMS authentication or automatic voiceauthentication.

Notification only number
one-time password
password provided.
provided.
Enter the one-time Please enter the cash card PIN for your Japan Post Bank account.

Please enter the cash card PIN for your Japan
Post Bank account.
Next
12Copyright© JAPAN POST BANK All Rights Reserved.

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(9) Direct debit registration 6/6
 Here you will confirm what you have entered so far.
If the information is correct, please select Direct Debit
Application . (if there is an error in the information, pressBack and re-enter the correct information.)

BackDirect debit registration

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Reference: Main errors during direct debit registration
 The main errors that can occur during direct debit registration are as follows.
Error code

Conditions for occurrence
The date of birth is not registered in the application account

You will need to register your date of birth at a counter with yourbankbook or cash card, identity verification documents, and yourregistered seal.

The date of birth registered in the application account does not match the date ofbirth entered.

If the date of birth entered is correct, please bring your bankbook
or cash card, identity verification documents, and registered seal toa counter and verify the date of birth registered in your account.

Your name in katakana registered in the Japan Post Bank account does not matchthe name in katakana.

If the kana full name entered is correct, please bring yourbankbook or cash card, identity verification documents, andregistered seal to a counter and verify the kana full nameregistered in your account.

The cash card PIN for the account has been incorrectly entered more than thespecified number of times, andthe account is locked.

Please bring your cash card and identity verification documents to acounter to complete the PIN Unlock (web service/app) procedure.

・The loss or theft of the cash card has been reported in the past, and the usage
suspension has not been removed.
・The account applied for is an inactive savings account (not used for a long periodof time).

All of these procedures must be done at a counter after bringing
your bankbook or cash card, identity verification documents, andregistered seal.

T062G11W

T062G12W

T062G13W

T062G43W

T062G60W

How to address the error

・The cash card has been reissued due to loss or theft but has never been used atan ATM after reissue.

Please re-apply for Japan Post Bank Debit after using the reissued
cash card at ATMs, etc.

T062G65W

If the symbol number you entered is incorrect

Please check the symbol number and enter it again.

T062G85W

・ You have not applied for a cash card in your application account.
・ The application account is not an integrated account (no money transferfunction)
・ The application account is an Ordinary Savings Account .

All of these procedures must be done at a counter after bringing
your bankbook or cash card, identity verification documents, andregistered seal.

・ No phone number is registered in the application account.
・ The phone number registered in the application account does not match thephone number entered.

Check the entered phone number again. If the entry is correct, theprocedure to change the phone number is necessary.
*You may also register or change your phone number at a Japan
Post Bank ATMs, Yucho Direct, or Japan Post Bank s bankbook app
as well as at a counter.

T062G97W

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(10) Complete direct debit setup You will be redirected to this screen when the direct debit
setup is completed.
An error screen is displayed for accounts for which theidentity has not been verified.

Main errors displayed
NextError code

Content

JP̲0051̲03

We could not accept your application
because your account has not beenverified. We apologize for theinconvenience, but please apply again after
performing the identity verification process
at a counter.

JP̲0051̲04

Account transfer acceptance procedures
have been suspended.

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(11)-1 Entering your application information 2/4
 Enter additional application information.
The upper part of the screen redisplays the fields entered byyou.
If you wish to correct this information, you will need torestart the application process.

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(11)-2 Entering your application information 3/4(Please enter your full name inRoman characters.)

 Enter your full name in Roman characters, select your gender,and enter your phone number.
The Roman character full name displayed here will also be printed
in the full name field on the back of the card.
*Since the full name entered on the screen (3) has been
converted to English, please correct it as needed.
 We will be able to accept your application if you enter either amobile phone or a landline phone number.

Please select your gender.

 The address field does not need to be entered on theapplication site, as the address registered in the Japan Post
account is automatically registered.
Main errors displayed

Error code
Please enter your mobile phonenumber.

Please enter your landline phonenumber.

ContentJP̲0005̲03

Please use uppercase alphabetic characters.

JP̲0005̲04

Please enter numbers.

JP̲0009̲02

Please enter no more than 18 characters for yourfull name in Roman characters.

JP̲0001̲01

A mandatory item (Roman character fullname/phone number) has not been entered.

JP̲0001̲02

A mandatory item (gender) has not been
selected.

JP̲0013̲01

Please enter your mobile phone number
correctly.

JP̲0014̲01

Please enter your landline phone number
correctly.

JP̲0015̲01

If you do not have a landline phone, please enter
your mobile phone number only in the mobilephone number field.

JP̲0016̲01

If your mobile phone number has already beenentered, please enter your landline phone
number in the landline phone number field.
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(11)-3 Entering your application information 4/4
Enter the PIN to be set for Japan
Post Bank Debit.

 Set your Japan Post Bank Debit PIN.
Depending on the merchant you may need to enter your PIN
when using Japan Post Bank Debit.
*This is a PIN that is set separately from the cash card PIN.

Main errors displayedError message
Enter the PIN (for verification)that you set for your Japan PostBank Debit.

JP̲0044̲01

Please enter the branch number (optional), if
you were guided by counter staff, or if it
was mentioned in the flyer.

Next

JP̲0045̲01

JP̲0001̲01

JP̲0005̲04

JP̲0048̲01

Content
The PIN entered cannot be used.
<PINs that cannot be used>・If you set a combination of yourdate of birth entered or a part ofyour phone number as your PIN
・When the PIN consists of one tothree charactersThe PIN entered does not match.
A mandatory item (PIN or PIN(for verification)) has not beenentered.
Please enter numbers.

Please enter the branch number(post office number) in 5 digits.

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(12) Confirmation of your application
 This step will be final confirmation of the information that has
been entered so far.
If you select Correct, you may go back to the screen in(11) and correct.
If you wish to correct the information you entered on screen(3), you will need to restart the application process.
 Please reconfirm the information you have entered and selectI have confirmed to select the Complete Application
button.

Correct

I have confirmed

Complete Application

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(13) Application completed
 This completes the application process.

 If your card application is approved after Japan Post Bank s
predetermined screening process, the card will be delivered
to the address registered in your account in approximately
two weeks.

Pleae record this number until you receive
your card.

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(14) Email wording(One-time password) This is a notification email for the one-time password you
enter in (2).
Enter the one-time password notified by this email into theapplication site.

Email notification of completed application
 An email sent when the application is accepted.
The membership application number, date and time ofapplication, and type of card applied for will be included inthe email.
Card types
Japan Post Bank Debit
BlackJapan Post Bank Debit
White21

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広告承認番号：E230815-23109 2023年8月現在

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