Wel-Osaka

Osaka City Social Welfare Training
and Information Center

Address: 2-5-20, Deshiro, Nishinari-Ku
Contact:

Tel：06-4392-8200

557-0024

OSAKA

Fax：06-4392-8206

URL：www.wel-osaka.jp
Opening Hours: 9a.m.～9p.m. (on Saturday and Sunday: 9a.m.～5p.m.)
Closed on National Holidays except Saturdays and Sundays
Also closed during New year Holidays (Dec.29 ～ Jan.3)
Installation： Osaka Municipal Government
Operation：

Osaka City Social Welfare Council

History
The Social Welfare Training Center in Kita Ward established in 1983 was a training facility forsocial welfare personnel. It was also a center to conduct research and to collect and disseminate
information on welfare issues.
The Osaka City General Consultation and Information Center for the Aged in Nishi Wardestablished in 1991. It was a center to provide a variety of consultation and information services to theelderly, including services on welfare, health, jobs, and legal issues.
These two institutions were merged into the Osaka City Social Welfare Training and Information
Center in Nishinari Ward on January 30, 2003.

Director General’s Message on the occasion of the inaugural ceremony of the Center

The Osaka City Social Welfare Training and Information Center has been designed as a center topromote the professional development of welfare personnel, and also been expected to play a role in
the new era as a base to facilitate citizens’ awareness and international exchange concerning socialwelfare.
Recent welfare reform has two main pillars: decentralization and community-oriented welfare.
This relates to the fact that the importance of human resources in welfare has increased more thanbefore. It is not too much to say that unless all members of the society recognize welfare issues as theirown concern, engage in them and collaboratively take action with “cool eyes and a warm heart”,
future welfare will not be developed.
Osaka has a long history and accumulation of welfare as it has led social welfare in Japan both intheoretical and practical aspects. We would like to learn from our history and construct a welfare
society based on pride and confidence as citizens of Osaka, and pass this on as our “welfare culture” tothe next generation.
Kikue Uda,

Director General

January 30, 2003

Our work
1. Fostering Human Resources for Social Welfare
We offer various training and practice programs for the improvement of the skills of welfare
professionals, for raising citizens’ awareness concerning welfare, and for improving their daily welfare
skills in nursing and personal home care.
2. Offering Support in the Use of Welfare Services (Provision of Information and Counseling)
We provide information and consultation services for citizens to assist them in the use of welfare services
and to ensure that their rights and interests are protected.
We provide comprehensive information and consultation services on general life issues such as the use ofwelfare services and other activities for a meaningful life. We also have specialists who provide
consultation services on legal issues, advices on medical care for dementia, social security and tax withprior appointments. The telephone general consultation service is provided 24 hours, 365days a year.
We also operate Emergency Signaling Receiving System to receive emergency signaling and conduct
rescue operations in cooperation with the fire department and related organizations.
Since June 2007, Adult Guardianship Support Center has been added, which provides consultation andsupport for the promotion of the utilization of legal adult guardianship.
3. Research
We conduct surveys and researches on various welfare issues so that the practice and activities of those
who are engaged in social welfare develop and become effective. Our research works include:
Publication of periodical bulletins, “Osaka Shakai Fukushi Kenkyu” or Social Welfare Studies
Practical application of the outcome of the researches to education and training programs
4. Support for the Elderly in Finding Jobs and Other Activities for making their lives more fulfilling
We provide information as well as free job consultation services for elderly persons who are seeking
employment and for those who want to offer jobs to them and support the elderly to fulfill their lives byengaging in work and participating in the society.
5. Providing Meeting Rooms and Training Facilities
Our center has rooms with the latest audio-visual equipments for conference and meeting. We also
provide rooms with training facilities such as caring unit and kitchen for the usage of citizens

Facilities
1st Floor (Exhibition Floor)
Latest Home Care and Rehabilitation Equipments are shown here
and guidance on the use of those equipments is available.
Easy-to-operate PCs show visitors visual guidance and information.

2nd Floor(Library and Research Floor)
Our library has books, reference material, videotapes and DVDs on
welfare-related issues. The library also contains the archives from
“Kita Shimin kan” or the first public settlement house in Japan.

3rd Floor(Counseling and Consultation Floor)
Our counseling corner provides general consultation services aswell as specific consultation by specialists. The Job Support Center,
The Adalt Gardianship Support Center and the Emergency Call
Receiving System are also on this floor.

4th Floor(Care Training Rooms and Meeting Rooms)
The practical training rooms for nursing and home care can be usedwith various equipments such as special nursing beds. Cooking
training room and several meeting rooms are also on this floor.

5th Floor(Conference and Meeting Floor)
All conference rooms and meeting rooms on the fourth and fifth
floor are provided with latest audio-visual equipments. They can beused at low charge for conference and workshops related to social
welfare issues. .