JAL GROUP NEWSAwards
June 26, 2024

Japan Airlines Named World’s Best Premium Economy Classat Skytrax World Airline Awards Ceremony 2024
Japan Airlines (JAL), a member of the oneworld® alliance, has been awarded the prestigious title of “World’sBest Premium Economy Class” at the annual Skytrax (*1) World Airline Awards Ceremony held in Fairmont
Windsor Park, UK. This is the first time JAL has been named the World’s Best Premium Economy Class, inaddition to winning the World's Best Economy Class award three times. JAL also won first place in the "BestPremium Economy Class Airline Seat" “Best Premium Economy Class in Asia” “Best Economy Class Airline
Seat” category and achieved 1st place in a total of 4 categories.
(*1) International air transport rating organization, based in London, UK: https://skytraxratings.com/the-worlds-5-star-airlines

Center-left: Edward Plaisted, CEO of Skytrax
Center-right: Junko Sakihara, Deputy Senior Vice President at Japan Airlines

The World Airline Awards, celebrating its 25th anniversary this year, features airlines
from around the world. The ranking is based on the results of online voting withparticipation from 21.42 million customers from over 100 nationalities.

Evaluation Comments
Edward Plaisted, CEO of Skytrax said: "We congratulate Japan Airlines on this great achievement in being named
the world’s Best Premium Economy Class Airline at the 2024 Awards. With an increasing number of airlines nowoffering a Premium Economy cabin service, this is now a very competitive market, and Japan Airlines successdemonstrates the success of their Premium Economy product which is so well supported by excellent staff
service."JAL GROUP NEWSJAL Initiatives
JAL offers a variety of services to ensure customers enjoy upgraded and spacious comfort in Premium EconomyClass.
(At the Airport)- Smooth check-in at the priority check-in counter.
- Access to the Sakura Lounge before departure.
(Inflight)- Seatbacks that do not tilt toward customers even in the fully reclined position, maintaining a luxurious personalspace.
- Sparkling wine, shochu, snacks, and original noodles "UDON de SKY" (on some routes) are available in addition
to the Economy Class menu.
- Cabin crews with extensive knowledge about products, services, and safety provide personalized hospitality.
The new Airbus A350-1000 international aircraft, introduced in January2024, has been highly praised for the following features in its Premium
Economy class:- Large dividers for increasing privacy.
- Motorized leg rests that adjust horizontally for enhanced comfort.
- 16-inch 4K large-screen monitor, 1.3 times larger than the previous model.

JAL has been awarded the world's highest rank of "5 Star"(*2) for its safety and excellent products and services
inflight and at the airport for seven consecutive years in the "World Airline Star Ratings" conducted by SKYTRAX's
airline industry professional auditors.
(*2) Apr 09,2024 Press Release “Japan Airlines Certified as SKYTRAX 5-Star Airline for the 7th Consecutive Year”
URL：https://press.jal.co.jp/en/release/202404/008020.html

JAL expresses gratitude to its customers for choosing it as the world's number one Premium Economy Classairline. The airline is committed to welcoming customers warmly and will provide customers with safe and secureflights in any situation.. Recognizing the diverse needs of customers, JAL continues to pursue better products
and services, ensuring a tailored travel experience from the airport to inflight.

JAL GROUP NEWS
About Japan Airlines
Japan Airlines (JAL), Japan’s first private aviation company, was established in 1951 and is a member of theoneworld® Alliance. The airline operates a fleet of 227 aircraft (as of March 2024) and began renewing its
international long-haul aircraft with the Airbus A350-1000 starting 2023 Winter Schedule. Together with other JAL
Group and partner airlines, JAL offers an extensive domestic and international network that serves 384 airports
across 64 countries/regions. The airline has received numerous accolades for its exceptional service, including
being recognized as a certified 5-Star Airline by Skytrax and being awarded the prestigious "World Class" Airline
title by APEX, the Airline Passenger Experience Association. The airline is dedicated to ensuring the highest
standards of flight safety and overall service quality, striving to be the most preferred airline by customers
worldwide.
For details and to learn more, visit JAL's official website at https://www.jal.com/en/.