CORPORATE SOCIAL RESPONSIBILITY REPORT 2011

Corporate Philosophy, Principles of Conduct, The Seven Promises

Corporate Philosophy
The EIZO NANAO Group pushes the limits of technology to create products of new value,

Seven Promises

Seven Promises

7

1

We will strive to coexist inharmony with theenvironment and society
as a globally responsible
corporation.

We will inspire customers
by creating and offering
products of new value.

inspires its customers through visual display systems and entertainment software,and strives for sound prosperity while coexisting in harmony with the environment and society.

Principles of Conduct
1. We supply superior products and services by focusing on quality
and following scientific operation procedures.
2. We act as an international corporation with a global outlook and mindset.
3. We aim to grow in a harmonious manner by building strong bonds of trust with our stakeholders(shareholders, suppliers, employees, and the local community).

P19

Seven Promises

2

We will value a
broadminded
corporate culture.

Principles
of Conduct

our corporate social responsibility. The Corporate Philosophy and Principles of Conduct
stated above are included in the Eizo Nanao Group Code of Conduct,
which serves as a foundation for Eizo Nanao on which our promises to stakeholders stand.

1

We will supply superior
products and services
that reflect respect for
the environment as partand parcel of quality.

P07

Seven Promises

We established the Eizo Nanao Group Code of Conduct as a statement of our standards for fulfilling

Principles
of Conduct

Corporate
Philosophy

5P16

5. We cultivate a broadminded corporate culture, establishing a vibrant workplace.

Toward Fulfilling Our Corporate Social Responsibility

Seven Promises

6

4. We respect and comply with both the letter and the spirit of the law as a good corporate citizen.

The Seven Promises

P06

Principles
of Conduct

4

5
We will strictly
respect and comply withboth the letter andspirit of the law.

P14

Principles
of Conduct2

Principles
of Conduct

Seven Promises

3

3

Seven Promises

4

We will pursue
sound development
as an international
corporation.

P10

We will seek to build andmaintain strong bonds oftrust with stakeholders.

P11

From this code, the Seven Promises of Eizo have been derived.

EIZO NANAO CORPORATION CSR REPORT 2011 01

Contents

Corporate Philosophy,Principles of Conduct,The Seven Promises
Contents
President's Message
Corporate Information
Our Products
We will inspire customers by creating and offering products of new value.

02

We will strive to coexist in harmony with the environment and society
as a globally responsible corporation.

03

Environmental Management

04

・Environmental Policy / Environmental Management System

1905

・Overall Environmental Impact of Business Activities

20

・Environmental Targets, Performance Report

21

01

Seven Promises 1

Creating New Value・EIZO Solutions

We will supply superior products and services
that reflect respect for the environment as part and parcel of quality.

06

Seven Promises 2

Product Environmental Considerations

07

・Basic Product Development Sequence

08

・Compliance with Environmental Labeling Standards and Legal Requirements

09

We will pursue sound development as an international corporation.

Appendix・Social and Environmental Timeline

22

・GRI Index

23

Third Party Review
・Third Party Review

・EIZO’s Quality Assurance System / Quality Management Policy

Seven Promises 7

24

Seven Promises 3

Sound Development as an International Corporation

・Globalization of Development and Production / Overseas Sales Network

We will seek to build and maintain strong bonds of trust with stakeholders.

10
Seven Promises 4

Strong Bonds of Trust with Stakeholders

・Relationship with Stakeholders

11

・Relationships with Customers / Relationships with Shareholders

12・Relationships with Suppliers / Relationships with the Local Community

13

We will strictly respect and comply with both the letter and spirit of the law. Seven Promises 5
Strict Respect and Compliance with both the Letter and Spirit of the Law

Editorial Policy for the CSR Report・Compliance and Risk Management

14● Editorial Policy: We have compiled an explanation on topics we・Corporate Governance15

consider important and a report on the impact and effects of ourbusiness activities on society and the environment, using the GRI
Guidelines as reference.

We will value a broadminded corporate culture.

Seven Promises 6

Broadminded Corporate Culture・Laying the Foundations for a Motivating Workplace

16

・Promoting Work-Life Balance

17・Human Resource Development Efforts / Securing Safety and Health18● CSR Activity System: The General Affairs division is responsible
for our CSR activities. Under the supervision of the officer incharge of general affairs, the division reports on its activities tothe board of directors● Scope of the report: Eizo Nanao Group

Exceptions to the scope of coverage are explained in the notes
to the relevant sections.
● Period covered: April 1, 2010 to March 31, 2011 (FY 2010)● Contact information: Eizo Nanao Corporation General Affairs
Department,
Tel: +81-76-274-2406● Issue date: October 2011
● Issue date of previous report: July 2010
● Issue date of next report: July 2012

EIZO NANAO CORPORATION CSR REPORT 2011 02

President’s Message

Firmly committed to our values of being friendly to users and theenvironment, we deliver products that make customers proud andembrace change to achieve growth.
Corporate responsibility is first and foremost about pursuing business with integrity and ultimately contributing to

EIZO experienced delays in parts procurement from suppliers damaged by the disaster. We were forced to suspend

society. For EIZO, this means directly engaging in the creation of the best products that impress customers and provide

factory operations for two weeks from the end of March, regretfully creating some difficulties for our customers andsatisfaction and reliability, and delivering products that turn customers into proud users. Being friendly to users and theother stakeholders, which I fear was partially due to short-comings in our Business Continuity Plan (BCP). To maintain ourenvironment is a philosophy that informs everything we do. The publication of our third Corporate Social Responsibility

relationship of trust with our stakeholders, we intend to return to the basics of risk management and strengthen our BCP

Report has renewed my conviction that this philosophy represents the fundamental origin and substance of our CSR.

as quickly as possible.

Embracing Diversity to Achieve Growth
While our foundational values and corporate culture have remained unchanged, our organizational structure and product lines have continually evolved. We have advanced from being an original equipment manufacturer at the start of ourFinally, we intend to continue publishing our CSR Report as part of our efforts to communicate to the general public
across the world. We will report on our CSR efforts every fiscal year in simple, direct terms. I encourage you to read theentire report and look forward to your objective feedback.

business to manufacturing our own branded products. Our core product has changed from CRTs to LCDs, and our productline has broadened from general-purpose monitors to special-purpose units that serve medical, graphic and industrial
needs. A company must constantly change to be sustainable through ongoing evolution and growth.
Our employees, the human factor of our enterprise, are also essential for accomplishing change. Change will not happen
unless people themselves change, and people, in turn, bring about change. Moreover, a requirement for change is thewillingness to embrace diversity. Accepting differences stimulates the working environment while sometimes generating
tension, and encourages us to move forward. This is the key to growth.
We have been taking on the challenge of inclusion for over a decade now. We work side by side with non-Japaneseemployees, mainly in the development departments at our headquarters, and have more recently welcomed employeeswith different cultural backgrounds to our Group through our M&A activities. Encounters with different approaches andoperational methods have resulted in positive mutual transformation and led to solid growth, while at the same time
nurturing our sense of Group unity.
Meanwhile, the company is creating a working environment that responds to diverse circumstances while respecting
different cultures and approaches characteristic to each country in order for every employee to feel confident about working here. At the same time, we strive to keep in place a common corporate culture across the Group, which includes ourcommitment to quality and pride in our products.

The Great East Japan Earthquake

September 2011

Yoshitaka Jitsumori
President, Eizo Nanao Corporation

The Great East Japan Earthquake on March 11, 2011 was a natural disaster of unprecedented scope that still impacts various
regions and industries in Japan a half a year later. Once again, I offer my deepest sympathies to all those affected by the disaster.

EIZO NANAO CORPORATION CSR REPORT 2011 03

Corporate Information

OutlinePerformance Results

Company Name

： EIZO NANAO CORPORATION

Financial Information (consolidated)

Business Activities： Development, design, manufacture and sales of imaging systems including computer
monitors, amusement applications and peripheral products■ Trends in Net Sales■ Trends in Operating Income

Established： March 6, 1968

100 million

100 million

President:： Yoshitaka Jitsumori

1,200

120

Address of Headquarters： 153 Shimokashiwano, Hakusan, Ishikawa 924-8566, Japan
Group Sales： ¥65.2 billion (FY 2011)

Employees： 1,492 (consolidated, as of March 31, 2011) *excluding temporary workers

Subsidiaries： 13 (including five domestic subsidiaries and seven overseas subsidiaries, as of March 31, 2011)<Domestic Network>： ●EIZO NANAO MS CORPORATION
Ishikawa Prefecture : Manufacturing of computer monitors and amusement monitors, Manufacturing ofelectronic circuit board●

IREM SOFTWARE ENGINEERING INC.

1,000

956

100

893

800

117

745

90

84

775

80
652

600

60

400

40

200

20

52

42

0

FY 2007

FY 2008

FY 2009

FY 2010

FY 20110

FY 2007

FY 2008

FY 2009

FY 2010

FY 2011

Tokyo : Development, manufacturing, and sales of amusement software●

EIZO SUPPORT NETWORK CORPORATION●EIZO ENGINEERING CORPORATION

Ishikawa Prefecture : Providing after-sales service for computer monitors, etc.
Ishikawa Prefecture : Development and designing of computer monitors, Temporary staff service●■ Sales and Percentage Breakdown by Product Category(FY 2010)

NANAO AGENCY CORPORATIONNorth America 5.1%
¥3.3 billion

Ishikawa Prefecture : Insurance service<Overseas Network>： EIZO GmbH●Germany : Development, manufacturing, and sales of medical monitors, general LCD monitors and graphics
monitors●

EIZO Technologies GmbHGermany : Development, manufacturing, and sales of Industrial monitors, air traffic control monitors andcontroller boards for monitors●

Tech Source, Inc.
USA : Development, manufacturing, and sales of gtaphics boards for air traffic control●

EIZO Display Technologies (Suzhou) Co., Ltd.

●EIZO NANAO TECHNOLOGIES INC.

●

Eizo Nordic AB●

EIZO NANAO AG■ Sales and Percentage Breakdown by Region(FY 2010)

Other 4.2%
¥2.7 billion

Other

12.2%
¥7.9 billion
Monitors foramusement
applications

32.0%¥20.8 billion

Consolidated
net sales¥65.2 billion

Computermonitors

55.8%

Europe28.2%¥18.4 billion

Consolidated
net sales¥65.2 billion

Japan

62.5%
¥40.7 billion¥36.3 billion

China : Development, Manufacturing, and Sales of computer monitors, etc.
USA：: Sales of computer monitors, etc.
Sweden : Sales of computer monitors, etc.
Switzerland : Sales of computer monitors, etc.

EIZO NANAO CORPORATION CSR REPORT 2011 04

Our Products

For General UseAwards

LCD monitors with superior picture quality that are widely used in offices, schools,
public facilities and homes. These core Eizo products lay the foundation for our
specialized monitors.
Standard monitors

TIPA Awards 2010 Best Photo Monitor Award

For Medical Markets
A variety of solutions for a broad spectrum of medical operations, including monitors
for displaying CT and X-ray images as well as electronic medical records, built-in
monitors for medical equipment, such as ultrasound diagnostic systems and operating
room monitors, and quality control systems for monitors installed at hospitals. Monitorswith flexible arms that allow patients to watch TV while lying down in a relaxed posture Medical image
display monitors
for a more comfortable medical care environment.

ColorEdge CG243W

Multifunctional
LCD monitorswith flexible arm

For Graphic Markets
Color management LCD monitors that support the high-quality color reproduction
and high-definition calibration required by professionals, such as designers, photographers and computer graphics artists, in their creative work.

Color management LCD monitors

Our color management LCD monitor, the EIZO ColorEdge CG243W, received the Best Photo Monitor Award at TIPA
Awards 2010, sponsored by TIPA* Europe, for the
fourth year, following recognition received in 2005,
2007 and 2009.
EIZO delivers top quality products and services forthe graphic market, encompassing professional
photography, printing, publishing and advertising,as well as the rapidly expanding market for digital
single-lens reflex cameras.
*TIPA (Technical Image Press Association)
A non-profit organization composed of editors from 29 professional camera and video journals in 13 countries in Europe, the UnitedStates, Canada and South Africa. Once a year, members vote on the best product in each of the photography and imaging categories
from all products launched over the previous 12 months. This award is recognized as one of the three major camera awards.

For Industrial Markets
Optimum solutions for diverse industrial needs, such as units incorporated into FA
equipment and monitors for security control inside factories and kiosk terminals.

For Air Traffic Control

Good Design Award 2010
LCD monitors for industrial use

Comprehensive solutions that include main monitors for tracking aircraft flight status,
auxiliary-monitors for displaying air traffic control information, training monitors andspecialized high-definition graphics boards for displaying air traffic control data.

For Home Entertainment

High-definition
Main monitorsgraphics boards for air traffic control

LCD monitors for entertainment systems using proprietary ultra-resolution technology that enables users to enjoy the maximum effects of digital content on their PCs,
game machines and AV equipment.

For Amusement Markets
We design and manufacture LCD monitors installed in pachinko equipment. Thesemodels combine the Group’s hardware technology, gained through the design andmanufacture of computer monitors, with amusement software development technology to offer realistic expression, stories with a strong gaming feel, and lovablecharacters toward our goal of delivering products that become customer favorites year
after year.

Entertainment monitors

FORIS FX2301TV
EIZO received the 2010 Good Design Award for the FORIS FX2301, a 58-cm (23-inch) LCD monitor with on-board
tuner for receiving digital terrestrial broadcasting
signals. The judges expressed praise for “playing fairand square without resorting to the common tacticof adopting a thinner monitor design but insteademphasizing visual reproducibility to demonstrate
EIZO’s genuine commitment to monitors. They arealso worthy of merit for their steadfast commitment
to brand identity.” EIZO brand products have received
the Good Design Award for 15 consecutive years.

■ ColorEdge CG275W Receives Good Design Award 2011
EIZO’s ColorEdge CG275W, a 27-inch LCD monitor
for hardware calibration, received the Good DesignAward in 2011.

（C）SANYOBUSSAN CO., LTD.

LCD monitors for pachinko equipment

EIZO NANAO CORPORATION CSR REPORT 2011 05

Creating New Value

Seven Promises

1

We will inspire customers by creating
and offering products of new value.
Our products are used in offices and homes around the world, and each field requires different specifications and functions.
We not only listen and respond to customers’ requests in each field, but also create and offer a new set of values that reaches farther ahead in our promise
to continue turning out products that our customers appreciate.

EIZO Solutions

Monitor Solutions for the Operating Room■■In Medical Treatment Settings
Monitors play an increasingly important role in the medical profession,
where advances in digitization have meant that a broad array of data, from

Large-Screen Monitors
All Necessary Information on One Screen

medical records to images including X-ray results, is now displayed on a moni-

All data vital for a medical operation is displayed on a single

tor. EIZO supports highly accurate medical treatment and enhances operational

screen. Conventionally, data is shown on several monitors placed

efficiency through monitor solutions that offer high-precision displays and theseparately side by side. EIZO’s solution was to display this informa-

outstanding reliability required for diagnosis, along with control applications

tion on a single, large-screen monitor to improve operating roomthat consistently guarantee the correct display of information.

efficiency.

■■In Creative Work Settings
Design and photography demand extremely accurate color reproduction.

Visual Signal Control System

EIZO possesses an established reputation for excellent color reproduction andRemote Control for Diverse Signals

enjoys strong support from creative professionals such as graphic designers

To maximize the advantages offered by the large-screen moni-and photographers. We broadly support their work by achieving the high leveltor, EIZO provides a signal distribution manager that rapidly pro-of display functionality they require and by developing and offering monitors

cesses and displays diverse data on a screen in the required posi-compatible with high-definition hardware calibration* for constantly maintain-

tion and size.

ing accurate coloring.
*Hardware calibration
Calibration method for setting the monitor display environment to enable users to directly adjust the color display by adjusting internal parameters■■On the Frontlines of Finance
High-quality display and reliability are required on the frontlines of finance tokeep pace with constantly changing exchange rates and the need to make instant decisions. EIZO monitors have been widely installed to meet these needs.
And for trading room environments with multiple, side-by-side monitors, weoffer products with thinner screen rims that do not impede the line of sight,
thereby enhancing operational efficiency.

EIZO NANAO CORPORATION CSR REPORT 2011 06

Product Environmental Considerations

Seven Promises

2

We will supply superior products and services
that reflect respect for the environment as part and parcel of quality.
Based on our awareness that our products have an impact on the environment and our pledge to consider respect for the environment as an integral part of product quality,
we have been consistently working to reduce the environmental impact of our products. An environmentally friendly product must, of course, use raw materials and components that are themselves environmentally sound, and also consume less energy. At the same time, we believe it is important for a product to be used over a long period of time.

EIZO’s Quality Assurance System
Under our Quality Management Policy, we seek to ensure reliable long-term use of EIZO brand products by establishingan integrated quality control system that encompasses development and manufacturing to after-sales service and making

Quality Management Policy

continuous improvement throughout the system.

■■ Development Process

The Eizo Nanao Group is committed to continually fulfilling customers’
expectations by proposing and offering high quality products, services, and solutions.

We develop and verify our products from the perspective of our customers from every conceivable viewpoint, startingwith reliability and safety and including environmental compliance, energy saving, EMC performance*, ergonomics, usability and service. In addition, we perform product longevity testing to confirm that the performance and functionality ofour products are maintained even after long-term use.
*EMC performance : Electro-Magnetic Compatibility■■ Manufacturing Process
All EIZO products are manufactured under an integrated production process at our own factories, from the manufacturing of substrates to the final finished product. While automated robots are used in some processes in which results ofhuman work tend to be inconsistent, all display performance inspections rely on the human eye, from the perspective ofcustomers who will use the product.

■■ After-sales Service

We therefore:

1 Aim to develop high quality products by pursuing the world’s highest level of technology.
2 Carry out our responsibility for environmental preservation by actively reducing the effects on
the environment in every business activity from product development to manufacturing tosales and service.

3 Set the quality target which are carried out and reviewed by all the employees in every businessactivity.

4 Establish a quality management system, review it periodically, and continually improve it tosustain its validity and suitability.

5 Comply with legal and social requirements.

Under our system for ensuring that customers can use our products safely and for a long time, we respond to all requests
for after-sales service at the Eizo Support Network Corporation located within our headquarters.
Feedback is incorporated into future product development.

EIZO NANAO CORPORATION CSR REPORT 2011 07

Product Environmental Considerations

Basic Product Development Sequence
In product development, we endeavor to meet the legal requirement and standards as well as to enhance the environmentally

Confidence in Our Quality—Five-Year Warrantysound quality of our products including compliance with the legal requirement and standards, domestic and overseas legal requirements and standards, industry trends and social conditions. In addition, we conduct product environmental assessments in accor-

In 2003, we became the first in the industry to offer a five-year manufacturer’s limited
warranty. This reflects our confidence in the quality of our products. We believe thatdance with our own Environmental Compliance Standards to measure the environmental soundness of products.
The standards are linked to our system for developing, implementing and meeting companywide environmental targets for each fiscal

providing support to ensure continued safe use from the time of purchasing to any

year, and are revised every year toward improving the environmental soundness of our products. We also evaluate and control chemical sub-necessary repairs is an intrinsic component of our products. We promise to continue tostances throughout our supply chain in line with our Green Procurement Standards so that they comply with chemical substance regulations.

be worthy of our customers’ trust and meet their expectations.

Environmental Goals, Targets and Standards
Standards

Regulations

Product Planning

Voice from a Worksite

Product planning

Industry trends

Annual environmental goals and targets

Product design planning

Environmental compliance standards

Product environmental assessment

Delivering Quality with Something Extra

Voice from a Worksite

Application
for new
products

Since we provide products to high-end users, we not only strive to meet criteria set by standards and regulations, but to offer quality with something extra. Today’s market is characterized
Voice from a Group Company(evaluation of prototypes)

Investigation of hazardous substances
Application for next fiscal year

by a heightened awareness of environmental soundness and compliance in addition to expecta-

Product improvements

Mayumi
Nishimurations for product safety. Consequently, customers have submitted substantially more inquiries

Finalization of products

Quality Control
Department

and assessment requests related to green procurement of chemical substances contained in our

Voice from a Worksite

products. It has become a significant challenge to closely monitor the rapidly changing chemiVoice from a Worksite

cal content regulations in each country and quickly respond to the ongoing flow of assessment■ Example of Product Environmental Assessment

Category

requests from customers. To confidently deliver safe products to customers, we strive to respondContent of Assessment

1. Decomposability
and recyclability

Can be disassembled to the unit level (disassembly is undertaken by specialized companies)
Can be disassembled using standard tools (disassembly is undertaken by specialized companies)
Component label is attached to plastic parts weighing 25g or more
Plastic parts weighing 25g or more are made of recyclable materials
Recycling label and component label are attached to plastic packaging materials
Cardboard made of recycled paper is used in packaging boxes

2. User’s manual

Includes information on product collection after use

3. Energy conservation

Complies with the ENERGY STAR program

4. Regulations on
hazardous substances

Does not use ozone depleting substances as designated by the Montreal Protocol
during internal production processes
Plastic parts weighing 25g or more do not contain flame retardants based on chlorine or bromine

sincerely to requests with the belief that the care we demonstrate will earn customer trust.

EIZO NANAO CORPORATION CSR REPORT 2011 08

Product Environmental Considerations

Compliance with Environmental Labeling Standards and Legal Requirements
In our effort to proactively develop environmentally sound products, we observe the legal requirements of Japan and oth-■■ RoHS Directive

er countries and comply with major environmental labeling standards in each market for our flagship products. Furthermore,

The RoHS Directive bans the use of six substances that are harmful to the global environment or human heath: lead,as we ensure that our own products are in full compliance, we also play our role in guiding the entire industry by actively

mercury, cadmium, hexavalent chromium, PBB* and PBDE**. Products that do not comply with the RoHS Directive cannot

engaging in the development of standards, such as the internationally recognized TCO Display 5.0 and ENERGY STAR 5.0.

be sold in Europe. We began the switchover in 2005 and achieved complete compliance in all products bound for the EU

We will continue to closely monitor trends in environmental labeling to reduce the environmental impact of productby May 2006.

development.

* PBB : Polybrominated biphenyl■■ TCO■■ WEEE Directive**PBDE : Polybrominated diphenyl ether

Efforts to make our products more environmentally friendly have proceeded largely in response to the evolution of

The WEEE Directive went into effect in the EU in August 2005 toward reducing environmental impact through promo-

environmental standards in Europe, starting with ensuring compliance with the TCO’95 standard introduced in Sweden.

tion of the three Rs of Reduce, Reuse, Recycling for used electrical and electronic equipment. We have responded byThis standard was subsequently upgraded to TCO’99 followed by TCO’03 and by TCO Display 5.0, the current version. In

displaying recovery and recycling symbol logos, providing information on disassembly and hazardous substances for

addition to environmental items, this standard also covers safety, electromagnetic radiation, and ergonomics, giving it arecycling facilities, and developing a system for recovery and recycling.

comprehensive character. EIZO has consistently participated in the formulation of TCO standards, and even as we scrutinized the content of the standards to ensure progressive and effective application, EIZO became the first in the world toreceive certification for TCO Display 5.0 in April 2009. Nearly every monitor we produce is TCO compliant. In the years ahead
we will continue to recognize the importance of meeting this standard in the development of new products.

■■ PC Green LabelThis environmental labeling program is administered by the PC3R Promotion Association. The program is based on
three concepts:(1) environmentally sound design and manufacturing;■■ ENERGY STARThe ENERGY STAR Program was launched by the U.S. Environmental Protection Agency in 1993 to help reduce the power
consumption of computers and related devices. The International ENERGY STAR Program was adopted in Japan in 1995 on
the basis of an agreement with the U.S. government.
We have participated in this program from the very beginning, and since becoming the first registered monitor manu-(2) post-use recovery and recycling of products;(3) environmental information disclosure.
EIZO has participated in revising the program as a member of the governing expert committee. We have also actively sought certification for our FlexScan and ColorEdge series andintend to maintain this policy.

facturer, we have had virtually all subsequent products registered under the program.
ENERGY STAR Ver. 5.0 went into effect in October 2009. While the new standard is even more stringent,
our products have been in compliance since it went into effect. Future products will comply as well.

■■ EPEATEPEAT is a comprehensive evaluation standard for the environmental impact of personal computers and peripheral
equipment. It has been applied by the related institution of the U.S. Environmental Protection Agency since 2006. EPEAT
consists of 23 mandatory and 28 optional requirements covering a broad range of items including reduction of hazardous
substances, recyclable design, long-life design, recovery and recycling, and corporate activities. Products are rated Gold,
Silver or Bronze depending on the level of compliance with the optional requirements. EIZO has several monitors that were rated EPEAT Silver. And since 2009, we
have several products rated Gold.

EIZO NANAO CORPORATION CSR REPORT 2011 09

Sound Development as an International Corporation

Seven Promises

3

We will pursue sound development
as an international corporation.
In order to ensure the delivery and ongoing worry-free use of our products worldwide, our group companies in Japan and abroad,and distributors in various countries, maintain strong mutual relationships to support customers and achieve sound corporate growth.

Globalization of Development and Production■ Eizo Group’s Overseas Sales Network
Our products are well received around the world, with current sales in more than 60 countries and territories through Group companies, including four in Europe, two in the United States and one in China, along with 25 global distributors. (As of September 1, 2011)

The Eizo Group has three production sites in Japan, two in Germany and one in the United States and China, forming a
network that maintains a coherent development and production system throughout the Group. This system enables us

Germany

EIZO GmbH

SwedenEizo Nordic AB

to apply stringent quality control from development to production, promote the creation of development synergies thatmaximize the strengths of each base, and construct an optimal production system for each market and customer.

Germany
EIZO TechnologiesGmbH■■ Launch of Production and Shipments in China

USA

EIZO NANAO TECHNOLOGIES INC.

Our Chinese subsidiary EIZO Display Technologies (Suzhou) Co., Ltd., established in March 2010, began turning out products for the Chinese market in October of that year with shipments starting in January 2011.

Switzerland

EIZO NANAO AG

JAPAN

USA

EIZO NANAO CORPORATION

Tech Source, Inc.

China

The market for medical equipment is expected to expand amid the rapid economic

EIZO Display Technologies (Suzhou) Co., Ltd.

development in China, which is our priority target. We are seeking to bolster sales of monitors for the country’s medical market by developing an integrated system encompassing
Headquarters
Group companies
Location of distributors
Countries in which Eizo products are soldprocurement, production and sales.
Voice from a Worksite

Overseas Sales Network
Voice from a Worksite■■ One Country/Territory, One Distributor System
In our overseas sales, we have adopted a one country/territory, one distributor system in which a single subsidiary or distribu-

Voice from a Group Company

tor is responsible for the sales of a country or territory. This unique system enables us to accurately discern customer needs inStrong Mutual Relationships with Customers

each country or territory by distributors who fully understand the culture and values of their respective regions and share infor-

Voice from a Worksite

mation more smoothly. It also allows us to offer products through sales methods that are appropriate for each country or territory.

EIZO GmbH in Germany has a special focus on displays used in medical imaging and diagnosis.
With a team of experienced engineers and a factory certified in accordance with the regulations
Voice from a Worksite■■ EIZO UNITEDGroup companies and distributors in each country periodically visit Eizo Nanao Corporation
headquarters to tour the production site, directly exchange information with the planning and de-for medical products we provide display products and systems tailored to the requirements of inPeter Ziegler
President,
EIZO GmbHterventional radiology, surgery, angiography, CT and MR. Since many years EIZO GmbH is partnerof almost all big manufacturers of medical imaging systems. Long-term availability of products,

velopment departments, and participate in product study sessions to deepen their understanding

service and support, an extraordinary high level of quality and the capability to provide customer-of EIZO and its products and quality. In addition, annual EIZO UNITED meetings gather Group com-

specific designs are essential for this kind of business.

panies and distributors to exchange information and broaden their collective base of knowledge.

EIZO NANAO CORPORATION CSR REPORT 2011 10Strong Bonds of Trust with Stakeholders

Seven Promises

4

We will seek to build and maintainstrong bonds of trust with stakeholders.
We will sincerely engage with stakeholders to forge closer bonds of trust through communication channels while fulfilling our responsibilities.

Relationship with Each Type of Stakeholder
EIZO's Stakeholders

Communication Channels● Developing Better Products● Setting up Contact Centers as Customer Liaison Points−­ Responding to questions and inquiries before and after purchase−Listening to customer opinions−Technical support● Sharing information with relevant departments and considering
incorporation into products● Interacting with customers at showrooms and through direct dialog● Providing and collecting information through participation invarious trade shows● Providing timely information via the corporate website

Customers

In addition to offering products that satisfy customers,
we listen closely to their feedback and provide usefulsupport.

● Creating and offering products with newvalue.
● Develping products from thecustomer’s standpoint.
● Responding clearly to questions andinquiries.
● Thoroughly responding to customer
requests and feedback.

Shareholders

We strive to gain the understanding and trust of ourshareholders by providing fair and accurate information
on management policies, business strategies
and financial performance, and by maintaining
transparency in our corporate management.

● Timely and appropriate disclosure of
information● Enhanced corporate value● General Shareholders Meeting (holding informal gatherings)● Stable dividend payment

Suppliers

We view suppliers as essential and important partners
in the continuation of our business, and forges
powerful relationships by sharing management
policies and technical strategies.

● Fair business transactions● Explaining corporate policy and broadening
understanding among suppliers● Sharing information and creating mutual understanding as partners● Establishing selection standards, dealing with suppliers on an equal
opportunity basis● Holding material procurement briefings

Local
Community

We seek to build solid relationships with the local
community to gain their understanding andcooperation in pursuing our business operations.
We are committed to fulfilling our responsibilities as acorporate citizen.

● Preventing accidents and disasters at eachbusiness site
● Protecting the regional environment● Cooperating with regional development
and promoting culture● Receiving company visits (15 groups in 2010)● Sponsoring various events and organizations● Supporting environmental conservation activities● Corporation with Local Community and association

Employees

We are a company focused on creative developmentthat requires the imaginative ideas and powerfulmotivation of its employees. We therefore work
to create a broadminded corporate climate anda workplace in which employees have a sense of
security, and we support our employees in their selfdevelopment.

● Motivating workplace environment● Developing excellent personnel● Promoting work-life balance● Securing safety and health● Providing various educational programs● Supporting self-development activity● Creating workplaces that reflect employee opinions and soundlabor-management relations through consultation conferences

Customers

Shareholders

Suppliers

Local Community

Employees

EIZO’s Responsibility

EIZO NANAO CORPORATION CSR REPORT 2011 11Strong Bonds of Trust with Stakeholders

Relationships with Customers

Relationships with Shareholders

We strive to establish direct communication with customers through various points of connection to comprehensively

We conduct investor relations activities based on the principle of providing fair and accurate information on manage-

answer questions and inquiries, and to respond to customer requests and feedback.

ment policies, business strategies and financial performance to all stakeholders.

■■ Eizo Contact Center: Customer Liaison■■ General Shareholders Meeting

Eizo Contact Centers have been set up as a convenient way■ Feedback system for all types of customer input
Domestic

for customers in Japan to communicate with the Company.

specifications and operating procedures, product purchasing

EIZO Galleria

and technical questions through telephone, e-mail and fax.

EIZO Direct
Sales companies/Retail stores

Our overseas Group companies have also established specialized contact centers that enable customers to order or seek
technical support by phone or mail. We also conduct customer satisfaction surveys to improve our products and services.

days on which other such meetings are being held. We also send out invitations as far in advance as possible to provide

EIZO
Contact Center

These centers provide answers to inquiries related to productCustomers

We try to schedule our annual general shareholders meeting for a date that is convenient for shareholders by avoiding

enough time for shareholders to examine the proposed resolutions and the state of our operations.
In addition, we invite shareholders to an informal meeting following the general shareholders meeting, in which thepresident explains EIZO’s philosophy and business activities. We view this as an excellent opportunity for receiving honest
EIZO NANAOCORPORATION

Overseas

Overseas subsidiaries
Distributors
in each country

feedback as well as comments and questions from shareholders, and we strive to respond to all comments and questions.
We also set aside space at the meeting site for displaying and explaining our products in an effort to directly provide
shareholders with a deeper understanding of our company and its products.

Inquiries and requests received from customers are shared by relevant departments within the Company and we strive toincorporate this information into product development as well as information provision to customers.

■■ Eizo Website
Websites delivering timely information to customers in each country are managed by EIZO Group companies within the appropriate cultural and business context of each region.
Via the Eizo Nanao Corporation website, we mainly provide information on our products, along with information on customer

Shareholders informal meeting

Products displaying space

support, hiring, corporate data and investor relations. In particular, we present detailed information on our products’ features
and appealing characteristics using images and movies in an effort to provide customers with information they need in a way■■ Company Presentations for Investors

that is easy to find and understand, while striving for timely disclosure of necessary information. Our website is updated on a

We invite institutional investors to our semi-annual earnings results■ Shareholder Composition

daily basis to present information in a progressively comprehensible manner while incorporating the opinions and requests webriefings in Tokyo, where we report on our management policies, ac-receive from customers.

tivities and performance. We also hold briefings for individual inves-

Treasury stocks
Other
1.8%
corporations

tors to promote a greater awareness of our company.

Japanese
securities companies

Financial
institutions

Individuals
and others

21.4%

Japan

Germany

Switzerland■■ Participation in Tradeshows

0.7%

8.2%

45.9%

Foreign corporations
and other foreign investors

21.9%

FY 2010

We actively participate in tradeshows to introduce our products to a broader audience in related industries. We also gain
insight from the feedback and requests we receive at these events which we use to improve our products and services.

EIZO NANAO CORPORATION CSR REPORT 2011 12Strong Bonds of Trust with Stakeholders

Relations with Suppliers

Relationships with the Local Community

We regard suppliers as essential and important partners for the continuation of our business. Therefore, we not only ex-

We fulfill our responsibility as a corporate citizen through a variety of activities, such as protecting the regional environment,change detailed information on individual transactions, but also cultivate mutual understanding of management policies

cooperating with regional development efforts and publicly disclosing information. We are committed to developing our busi-

and technical strategies to achieve substantial results based on powerful partnerships.

ness while maintaining good relationships with the local community.

■■ Basic Policy on Procurement■■ Social Contribution Activity

We deal with suppliers in Japan and overseas on an equal opportunity basis in accordance with procurement policies● For Children All Over the World (Japan)

based on the principles of mutual coexistence and prosperity. Factors we consider essential in evaluating suppliers include

We participate in a program for collecting PET bottle caps toward the donation of vaccines (polio, measles, diphtheria, whoop-a stable management foundation, supply capability, technological expertise, compliance with laws and social norms, anding cough) for children all over the world. The caps we collect are delivered to the organization through local waste disposal

consideration for the global environment. We select suppliers who meet these standards.

companies. In 2010, we collected 205kg of PET bottle caps, equivalent to the value of vaccines for 153 people.

Selection Standard for Suppliers■■ For Regional Development❶ Sound management❷ Technological excellence that will contribute to the quality of our products●For Regional Economic Development: Ishikawa Keiei Tensho Juku (Japan)
The Ishikawa Keiei Tensho Juku is a project undertaken mainly in Ishikawa Prefecture and❸ Appropriate quality, prices, and delivery schedules for products and materials to be supplied to us

managed through the concerted efforts of industry, government and academic institutions.

❹ Stable supply capacity and ability to respond flexibly to fluctuations in demand

The goal of the project is to enable young corporate managers and future entrepreneurs who❺ Compliance with relevant laws, consideration for the environment,and active involvement in environmental preservation

will bear responsibility for the future of the regional economy to acquire the practical thinking and decision-making skills required for corporate management through lectures and case■■ Building Bonds of Trust with Suppliers
As a manufacturing company whose main production operation is assembly, we place a high priority on controlling
quality, delivery schedules, and the cost of parts and materials we procure from suppliers as well as on ensuring that theirstudies. We support the project by providing operational advice and holding lecturers. EIZO’s own story is included as a casestudy in the curriculum. We also cooperate in the production of educational texts and classes. As in the preceding year, we held
lectures at our offices and organized a company tour in fiscal 2010.

operations are environmentally sound. We provide opportunities for regular exchanges of information addressing theseissues and ensure that we and our suppliers share a common understanding of each others’ management policies and● Cooperation in Promoting Culture (Japan)

technical strategies. This approach ultimately results in the achievement of substantial results and the creation of future

We co-sponsor Orchestra Ensemble Kanazawa in Ishikawa Prefecture. We have also co-sponsored La Folle Journée Kanazawa

value that neither partner could have achieved alone. We intend to continue building strong partnerships based on theseMusic Festival as a member of the executive committee from the very beginning. We intend to continue contributing to local culture

attitudes and efforts.

and regional development.

■■ Materials Procurement Briefing■■ Overseas Group Companies and Their Relationships with Local Communities

We conduct materials procurement briefings for our suppliers. During these briefings

Every overseas Group company seeks to contribute to their local community in their own way. For example, in the United States,

we go through our procurement policy and request their support, green procurement

EIZO supports children’s programs organized by local fire and police departments, while in Germany we have established close

trends and information. We also report on the results of quality improvement efforts

collaboration with a university and are developing new technologies and technological approaches with young engineers there.

and explain related policies. Many suppliers attend these briefings, which contribute toa greater understanding of EIZO and to gathering information later utilized in businessdecisions.

EIZO NANAO CORPORATION CSR REPORT 2011 13Strict Respect and Compliance with both the Letter and Spirit of the Law

Seven Promises

5

We will strictly respect and comply with both the letterand spirit of the law.
We believe each individual employee must raise their awareness of compliance and the company must conduct sound corporate governanceto provide our stakeholders with trust through the ongoing creation of corporate value.

Compliance■■ Our Philosophy on Compliance

Risk Management
As part of our internal controls, we have established and operate a risk management system based on a group-wide perspective.

We recognize compliance as one of the most important concerns of management for fulfilling our social responsibility at the highest

The company’s risk management activities are led by the Management Conference and the Risk Management Committee. In fiscal 2010,

levels, and this includes ethical responsibility. Our action guidelines on compliance stipulate that we never become involved in illegal

the Management Conference reviewed 19 major vulnerabilities and the Risk Management Committee reviewed 41 departmental risks.

or unethical acts, and that we provide sufficient compliance training for all officers and employees. We will, therefore, establish an orga-

Also in fiscal 2010, we recognized that our response to a serious earthquake disaster (magnitude 6-plus) revealed a major vulnerability

nizational structure for guaranteeing compliance, develop measures and systems to ensure effectiveness, and steadily promote theseand developed countermeasures including a revision of our business continuity plan. This risk soon materialized in the aftermath of themeasures based on an annual plan from a long-term perspective.

Great East Japan Earthquake on March 11, 2011, a disaster that was accompanied by a tsunami and radioactive contaminants released
from a nuclear power plant. As a result, we were required to revise our damage estimates and countermeasures in fiscal 2011. Although■■ Compliance Training
For officers and other employees, compliance and regulatory-related information are always available on the corporate intranet, andno other risks were realized in fiscal 2010, we will continue to assess all major vulnerabilities and potential departmental risks and update
our countermeasures to further limit risks.

we regularly provide training material to encourage them to update and enhance their knowledge toward establishing full awarenessof the role and importance of compliance and cultivating an ethical mindset. We established the Eizo Nanao Group Code of Conduct to■ Risk Management Systemclarify our corporate philosophy and action guidelines in concrete terms and to serve as a standard in decision-making, evaluation and in

Chief Risk Officer (CRO): Executive Vice President

the actions undertaken through the course of our business activities. We also seek to instill a thorough awareness of compliance among
all Group employees in Japan and overseas while further enhancing our compliance system based on the prior establishment of theCompliance Committee and by further strengthening our management structure.

■■ Strengthening the Information Management System

Risk Management Committee
Chairman

General Manager Of the General Affairs Department

Vice Chairman
Full-time Members

General Managers Of the Personnel Department, Accounting Department,
Information Systems Department, and Audit Office
Representatives Responsible for Promotion of Risk Management

Part-time Members

Employees Called Upon as Required by Specific Topic

We ensure proper handling of confidential information in accordance with our established guidelines. We have also appointed an
information management representative with overall responsibility for establishing a company-wide information management system.

■■ Internal Notification Program

Topic-Based Working Groups

To further strengthen our compliance system, we set up a liaison point to provide answers to questions and advice on problems,
concerning legal issues or the content of the code of conduct, that may arise in the course of our operations. In addition, we strive toensure early detection of illegal activity and to prevent misconduct by operating an internal notification program that requires officers
and employees to report to the liaison point immediately upon learning of activities in violation of laws or ethics, regardless of their own
involvement. We ensure that the privacy of the reporter is protected and that the individual will not be placed at any disadvantage for

Risk Management Secretariat
Secretary General
Officers appointed from General Managers of the General Affairs
Department and the Accounting Department by the Chairman of
the Risk Management Committee based on deliberations by the committee

Representatives Reponsible for
Promotion of Risk Management
Department managers at Eizo Nanao Corporationand domestic affiliates

Departments Responsible for Administrative Work
Staff appointed from the General Affairs Department, Accounting
Department, Information Systems Department and other departments by
the Chairman of the Risk Management Committee based on deliberations
by the committee

reporting the violation. Based on established procedures, immediate action is taken in response to notification, including a fact-finding
investigation, a report to the Ethics Committee and the issuing of a termination order or an operational improvement order.
EIZO NANAO CORPORATION CSR REPORT 2011 14Strict Respect and Compliance with both the Letter and Spirit of the Law

Corporate GovernanceWe strive to be a company that consistently produces satisfactory results with the support of our stakeholders. To this●Board of Corporate Auditors
We have adopted a system of corporate auditors. The board of corporate auditors consists of four members (all male,end, we view the ongoing improvement of corporate governance as a vital management concern.

one full-time and three part-time, as of June 23, 2011) and includes three outside corporate auditors. Corporate audi■ Corporate Governance System

tors attend key meetings of the Board of Directors. The full-time corporate auditor reviews and discusses with directors
important documents, such as draft proposals and contracts. He also collaborates with the Audit Office, the company’s

General Meeting of Stockholders
Election/dismissal

Board of Corporate Auditors(4members, including 3 from outside)

Election/dismissal

Auditing

internal auditing department, on the review of internal regulation functions. The full-time corporate auditor also attends

Board of Directors

internal audits. The Audit Office reports on the findings of these audits in response to requests from directors. Finally, the(7members, including 1 from outside)

Accounting Inspector
Cooperation

Separation of decision-making
and implementation

Inspectionof accountsl

Management Conference
Internal Auditing Department

Auditing

ReportLegal Auditing Department

Auditing

Report(Audit Office)Instructions/supervision

Operating Officers(General Affairs Division)

Corporate Philosophy
Action Guidelines

full-time corporate auditor attends audits conducted by the accounting auditor and participates in meetings between theaccounting auditor and our company.

Code of Conduct

Instructions/supervision

Affilites in Japan and Overeseas●Internal Auditing System
The Audit Office reports directly to the president and functions as the company’s internal auditing department. It carries out internal audits in accordance with the Basic Regulations on Internal Audits, which specifies audit policies, and with■■ Overview of Management Organization

the Basic Annual Audit Plan approved by the president. All findings of these internal audits are reported to the president.

●Board of Directors

Auditors for each internal audit are appointed by the general manager of the Audit Office.

The Board of Directors meets monthly and as required to support timely decision-making for today’s business environment. All important matters related to the board’s decisions are discussed and progress reports on business tasks are pre-■■ Officer Compensation Systemsented on a regular basis. Among the seven Board of Directors (all male), we have appointed a single outside director (as ofWith respect to bonuses paid to officers, we have endeavored to further clarify directors’ management responsibilities

June 23, 2011) to provide supervision and advice from a third-party perspective and thereby increase the transparency offor corporate performance. Also, we have introduced a performance-based compensation system that explicitly limits

management decisions. The current outside director possesses ample experience and broad insight, both as a corporate

bonuses to within 3% of net income for each fiscal year (up to a maximum of ¥200 million) in an effort to ensure transpar-

director and an auditor, as well as an objective perspective that is independent from management responsible for theency of the calculation method.

execution of operations. He was selected based on our judgment that management would benefit from his appointment.
We do not foresee any conflicts of interest between the outside director and our general shareholders and therefore haveappointed him as an independent director as stipulated by Tokyo Stock Exchange regulations.

■■ Internal Control System
We established our basic policy underlying a system that ensures directors execute their tasks in compliance with thelaw and the articles of incorporation, along with a system for ensuring the appropriateness of other operations, at a Board●Management Conference
The management conference is convened as required to support decision-making by the Board of Directors. The conference studies and reports on measures regarding key business operation issues and tasks at hand and their progress.
A system of operating officers has been put into place to accelerate strategic decisions and strengthen the businessof Directors meeting in May 2006 (revised May 2011). Based on the policy, we have proceeded to develop related systems
and to complete the groundwork for establishing an internal control system. Prior to these efforts, an internal control
system for financial transactions was established in accordance with the Financial Instruments and Exchange Act, and we
exercise thorough control over our financial operations.

operation system, and the management conference is composed of directors (excluding the outside director), a full-time
auditor and operating officers.

EIZO NANAO CORPORATION CSR REPORT 2011 15

Broadminded Corporate Culture

Seven Promises

6

We will value a broadminded
corporate culture.
EIZO is a company focused on creative development that requires the imaginative ideas and powerful motivation of all its employees.
We therefore take various measures to create a broadminded corporate climate by developing an environment thatencourages free exchange of opinions and a workplace in which employees have a sense of security.

Laying the Foundations for a Motivating Workplace
We undertake various activities to create a motivating workplace environment that cultivates excellent human resources■■ Developing Trust-Based Labor-Management Relations
Mutual understanding is the cornerstone of labor-management relations. In keeping with this fundamental point, wefor the sake of the long-term growth of our personnel as well as further corporate development.

endeavor to develop trust in labor-management relations by encouraging dialog through the establishment of a consulta-■■ Employmenttion conference. These conferences discuss a wide range of topics, from labor-management agreements and reduction

To ensure that EIZO continues to develop cutting-edge imaging technology for creating and offering new values as acompany focused on creative development, we are expanding our engineering staff and creating a motivating workplaceof overtime to ways for improving the work-life balance and employee benefit packages. We also maintain good labormanagement relations at Group companies under the specific circumstances of each country or company.

for our employees.

■■ Promoting the Careers of Persons with Disabilities■ As of March 31, 2011, Eizo Group (including overseas affiliates)■ As of March 31, 2011, Eizo Nanao Corporation
Number of Employees Engineering(including term employees) : 749 staff
Men : 394 Foreign
Women : 355 nationals
Graduate re cruits

23 *Joined company in April 2011

Mid-career
recruits

2 through March 2011

Average age

36.9 *As of March 31, 2011

240
23

*Joined company from April 2010

Average lengthof service

13.4 years *As of March 31, 2011

Average annual
working hours

1,937 hours *FY 2010

Number of Employees Engineering(including term employees)： staff
1,643 Overseas
affiliates

561
275

Persons with disabilities are engaged in careers at many

■ Percentage of Employees Who Are Persons with Disabilitiesof our worksites, and as of March 2011, 17 disabled people

FY 2008

FY 2009

FY 2010are currently employed by the Group. This represents 2.24%

2.07

2.21

2.24

of our Group workforce, exceeding the minimum legal requirement of 1.8%. We intend to continue improving our workplace environment and expanding work opportunities for the disabled.

■■ Paying Due Respect to Human Rights
To curtail behavior that undermines individuality at the workplace and throughout our operations, such as discriminatory remarks or actions and sexual or power harassment, we have clearly stated our position on the matter in our Codeof Conduct and conduct educational activities to keep all employees, including those at Group companies, informed ofthis position.

EIZO NANAO CORPORATION CSR REPORT 2011 16

Broadminded Corporate Culture

Promoting Work-Life Balance
To respond to diversifying work styles and ensure employees are able to work with a sense of satisfaction, accomplish■ Number of Applicants, Eizo Nanao Corporation

ment and happiness, we believe it is important for employees to have extra time to refresh their minds and bodies.

■■ Opportunities for Recreation and Exchange●Support for In-House Sports and Cultural Activities■■ Supporting Childcare and Nursing Care
Under the respective laws of each country, we support various
programs including maternity leave, childcare leave and nurs-

FY 2008

FY 2009

FY 2010

Childcare/Nursing Care
Leave

25

23

29

Reduced Working Hours For
Childcare Or Nursing Care

11

18

24

Childbirth Leave for Male
Employees

87

6

We support employees in their varied sports and cultural activities within the company

ing care leave, shorter working hours, and leave to care for sickby supplementing costs and permitting use of company facilities to encourage participa-

children. We have developed a supportive working environmenttion. We also offer opportunities for recreation and exchange through numerous affiliatedthat includes measures such as reducing working hours up to two hours per day for childcare to flexibly meet employee

accommodation facilities and sports gyms.

needs. We plan to enhance our programs for supporting employees with childcare or nursing responsibilities by introducing benefits such as childbirth leave for prospective fathers.

■■ Shorter Actual Working Hours●Community College
We organize Community College seminars that are open to all employees, regardless■ Average Working Hours, Eizo Nanao Corporation

As part of our efforts to decrease the number of working

FY 2008

FY 2009

FY 2010hours, we undertake work improvement activities on a unit-by-

1,968 hours

1,913 hours

1,937 hours

unit basis and observe a weekly no-overtime day. We also vigor-

of age, gender or position. These seminars offer opportunities for learning about generalously encourage employees to take compensation days off for working on holidays and take sufficient paid leave. As aculture, areas of intellectual interest and cross-cultural experiences. They also encourage

result of these efforts, we were able to significantly reduce average actual working hours in fiscal 2009. Since working hours

in-house interaction by bringing together both directors and younger employees. Over thebegan rising again in fiscal 2010, however, we are renewing our efforts to achieve a considerable reduction in fiscal 2011.

past four years, 18 seminars have been offered on topics such as flower arrangement, understanding different cultures, how to wear a yukata kimono, and Tai Chi. About 900 employees
have participated.

EIZO NANAO CORPORATION CSR REPORT 2011 17

Broadminded Corporate Culture

Human Resource Development Efforts

Securing Safety and Health

We conduct various seminars and training events to reinforce our business base from a mid- to long-term perspective

The ongoing development, design and production of high value-added products requires not only a significant invest-

and to cultivate the human resources required for globalization. We also provide employees with a wide selection of edu-

ment of management resources but also a consistently safe workplace and efforts to safeguard employee health. To thatcational programs to choose from in the context of their own career plans.

end, we engage in various activities for securing the safety and well-being of our employees, including appropriate risk
management, 5S activities and healthcare guidance.

■■ Reinforcing Management Capabilities
Management-level employee training is a high priority at EIZO. We ensure the practical usefulness of training by setting

Basic Policy on Safety and Health (Safety and Health Management Regulations)a theme for each fiscal year, such as strategic thinking, customer development or operational reform. We also conduct
training for selected management candidates from diverse departments to instill the qualities required for a manager,

The basic policy on the safety and health of Eizo Nanao Corporation is intended to create a healthy and safe

such as management-level competencies, leadership and critical thinking. This approach affords a number of benefits,working environment for all employees. This is achieved through management of risk factors related to safety andincluding the creation of a strong in-house network through common training experiences.

health.Specifically, we constantly strive to identify unacceptable risk factors in the workplace and neutralize them,Training on compliance, fair job evaluation and effective allocation of work is also provided for newly appointed manag-with the ultimate goal of eliminating workplace accidents.

ers to deepen their understanding of these areas.

Medium-Term Plan (Fiscal 2010 to 2012)■■ Emphasis on Educating Younger Employees

Promoting and establishing voluntary safety management and health management based on self-awareness.

First-year employees participate in programs on organizational structure, basic knowledge for adulthood and independence, on-site factory training and on-site sales training to learn about the foundations of our company. We provide■ Fiscal 2011 Targets/ Key Action Points and Fiscal 2010 Performancetechnical training for new engineering staff to ensure they acquire a broad foundation of knowledge on our basic tech-Management Area

nologies. We also conduct a variety of programs specifically targeting young employees. On-the-job training (OJT) isemphasized in each department, and managers draw up three-year career plans in consultation with young employees,
providing a basis for a systematic OJT program.

SafetyManagement

Targets/Key Action Points

・Workplace accidents 1 (one day of lost warktime)
Frequency rate
0.59
Severity rate
0.0005

Key point : Ongoing risk assessment

・Traffic accidents during working hours
3 (offenses)
0・Unacceptable risks

△

100% follow-up on checkup results

We encourage employee career development by providing a complete and diverse range of self-development pro-cost of distance learning or obtaining certifications.

Evaluation

Zero occurrence of workplace accidents,
including traffic accidents■■ Supporting Career Development
grams, including language classes, seminars on business skills (logical thinking, presentation skills) and by subsidizing the

Fiscal 2009 Performance

HealthManagement

Key point: Promotion of health management
activities
based on self-awareness

Follow-up

94.3％

△

Our overseas affiliates also provide similar support; for example, EIZO GmbH in Germany uses its network with the local
chamber of commerce to organize seminars that enhance professional skills and encourages employees to attend them.

*Workplace accidents frequency rate : Number of deaths and injuries caused by industrial accidents per million working hours. Used to express accident frequency.
*Workplace accidents severity rate : Number of work-days lost caused by industrial accidents per million working hours. Used to express accident severity.

■■ Development of Global Human Resources
We are developing global human resources by providing English and Chinese classes, as well as Japanese classes at overseas affiliates, and holding seminars on cross-cultural communication. We also run an exchange program for engineers
between overseas affiliates, in which employees are dispatched for a short term of 6 to 12 months. The goal of this programis to increase the number of employees who can work effectively with different cultures and manage technology from a
global perspective, and to cultivate new technological expertise.

EIZO NANAO CORPORATION CSR REPORT 2011 18

Environmental Management

Seven Promises

7

We will strive to coexist in harmony with the environmentand society, as a globally responsible corporation.
We are conscious of the importance of environmental preservation as a common issue for all humankind,and are committed to do our utmost to protect the environment in all aspects of our corporate operations,with particular emphasis on efforts that result in environmentally sound product specifications.

Environmental Policy
We, Eizo Nanao Corporation, are aware that our products have an impact on the environment. In our
product development work we therefore consider friendliness to the environment to be part and parcelof product quality. We endeavor to supply our customers worldwide with products developed tocommon specifications that meet or exceed the environmental requirements of individual countries aswell as our own environmental standards. We are conscious of the importance of environmental
preservation as a common issue for all humankind and pledge to do our utmost to protect theenvironment in all aspects of our corporate operations.

Environmental Management System
After establishing an environmental management system under our Environmental Policy, we obtained ISO 14001 certification in July 1998. Since then we have implemented measures for handling waste and reduced resource and energy
consumption. We have also taken a step farther in light of a number of factors, including society’s movement toward environmentally sound products and growing public interest in eco products, by operating our environmental management
system, which emphasizes environmental targets centered on environmentally sound products.

■■ Activities under the Environmental Management System
As in fiscal 2009, we incorporated many tasks for meeting our environmental targets for fiscal 2010 that would achieve

1

We endeavor to constantly remain up to date on and to strictly adhere to environmental laws andstandards applicable to our corporate operations and products, as well as other environmental
preservation requirements of society at large. We determine environmental objectives and targets basedon a clear understanding of such requirements as well as the environmental impact of our corporate
operations and products. These objectives and targets are reviewed on a regular basis to achieve
ongoing improvement of our environmental management system and performance.

results in product specifications. We also sought to accomplish these tasks and targets by sharing them with in-houseorganizations, including the design and development departments. We successfully reduced power consumption duringsuspension and use, exercised stricter control over chemical substances used in parts, and achieved manufacturing thatmeets advanced environmental standards.
Raising Customer Satisfaction

2

3

4

5

At the research and development stage, we pay careful attention to the design of our products tominimize the consumption of resources and energy, ensure ease of recycling, and reduce the volume of
toxic substances. Our aim is a continuous raising of our environmental standards.

ActionCheck

In our corporate operations we give due consideration to conserving energy and resources. We work to
reduce the volume of waste products generated by our operations and to dispose properly of all waste
generated. We are engaged in positive efforts to promote the collection and recycling of used products
discarded by consumers.
We constantly monitor the latest information related to the environment through our information
network, which includes our overseas facilities and affiliated companies. We endeavor to share
information appropriately by disclosing and disseminating details of our own environmental initiatives,
and we work with others in common efforts aimed at reserving the environment.
We educate all company members and strive to deepen their awareness of environmental matters, while
creating members of a team that will be committed to the effective use of natural resources and energy,
and to the protection of our global environment.

Environmental
Management
SystemPlan

Do

Stakeholder■■ Environmental Management System Audits
Our ISO 14001 certification was maintained and updated in fiscal 2010 after a third-party institution conducted an external audit.

EIZO NANAO CORPORATION CSR REPORT 2011 19

Environmental Management

Overall Environmental Impact of Business Activities■ Environmental Impact by Area

Parts manufacturers andpurchasing companies

Eizo Nanao MS Corporation
Nanao Plant

Japan • Overseas
Operations

Energy Usage:
99,638GJ

Total

Assembly of
Assembly of printed
Eizo Nanao Corporation products
circuit boards for
Kashima warehouse (EMK)
Eizo Nanao Corporation products Includes data forfrom
FY 201035,29453,477

99,638

109

354

457

920

Kerosene (kl)26

26

Waste Breakdown:

LPG (t)137

137

Industrial waste: 333t
General waste: 16t
Wastepaper: 286t
Recycling Rate: 96.3%

Copier paper (t)

0.2

0.9

4.6

5.7

Water usage (m3)

2,718

2,738

27,12032,576

Emissions of CO2 (t)

336

1,094

1,896

3,326

Industrial waste (t)

95

44

194

333

General waste (t)

1

4

11

16

Wastepaper (t)

42

76

168

286

Recycling rate (%)

97.1

94.9

96.3

96.3

Electricity (10,000 kWh)Emissions of CO2:
3,326t-CO2

Energy Usage Breakdown:

Hakui Plant

10,867

Total Energy Usage (GJ)Electricity: 920 million kWh
Kerosene: 26kl
LPG: 137t

Eizo Nanao Corporation
Headquarters area*

Area

EnergyResources

Waste

INPUT

Copier paper:
5.7t

OUTPUT
Eizo Nanao Group

Water Usage:
32,576m3

Use and disposal
by customer
Japan • Overseas

Collection and recyclingof used products

Materials collected inaccordance with the Containers
and Packaging Recycling Law

Waste*Includes data for Eizo Support Network Corporation and Nanao Agency Corporation located within the area (site).

*Scope of calculations: three domestic areas as listed right.

EIZO NANAO CORPORATION CSR REPORT 2011 20

Environmental Management

Environmental Targets/Performance Report
As in fiscal 2009, we focused our targets on environmentally sound design.
As a result, we achieved results exceeding 75% in eleven initiatives, over 50% and under 75% in three initiatives, and under 50% in one initiative.

Scope: Eizo Nanao Corporation Headquarters area and Eizo Nanao MS Corporation

Environmental
Theme

Efforts to prevent
global warming

Creating asustainable society

Theme

CO2 reduction

Environmental
Objective

Environmental
compliance

Maintaining
communication

Compliance withenvironmental laws
and standards

SelfEvaluation

Fiscal 2011 Targets⇒ 9.2 million kWh〇

Reduce electricity consumption—up to 9.2 million kWh/year(Comply with revised Energy Saving Law introduced in fiscal 2010)

Reduced fuelconsumption

Reduce consumption of fuel—LPG: up to 150 t; kerosene: up to 33 kl⇒ LPG: 137 t; kerosene: 26 kl○

Reduce consumption of fuel—LPG: up to 140 t; kerosene: up to 20 kl

Tracking CO2
volumeImplement product LCA⇒ Closely monitored carbon footprint deliberations by the Ministry of Economy, Trade and Industry

×Consider introduction of carbon footprint assessment

Environmentallysound product design

Reduce product energy consumption⇒ New EV series achieved power consumption of 0.1 W or below in sleep mode for analog signal input and 0.1
W or below in off mode
⇒ LED backlights are used for almost all new products△

Further reduce electricity consumption of products—
0.1 W for sleep mode, 0.1 W for off mode

Increased transport
efficiency

Increase product transport efficiency⇒ Implemented compact packaging by separating stand bases△

Increase product transport efficiency (promote lightweight,
compact products)

Green procurement

Green purchase of office supplies⇒ In-house dissemination of information on products eligible for green purchasing as recommended items○

Green purchase of office supplies

ReduceReduce industrial waste—
up to 315 t for industrial waste generation,
up to 6.5 t for purchases of copier paper⇒ Industrial waste generation: 333 t, Purchases of copier paper: 5.7 t△

Industrial waste generation: 350 t
Purchases of copier paper: 6.2 t

Reuse

Promote reuse of office supplies⇒ Promoted reuse of office supplies and in-house furniture and fixtures through the corporate intranet〇

Promote reuse of office supplies

Expand use of recycled Plastic materials in
products⇒ Considered use of recycled plastic materials in products

Recycling rate of waste generated on company premises: 96%⇒ Recycling rate of waste generated on company premises: 96.3%○

Expand use of recycled materials in products
Disclose product collection system

Reviewed and disclosed product collection
system⇒ Product collection system became recycling system operated by PC3R Promotion Association

Reducing
consumption ofchemicalsManagement and limitation of emissions andtransport of toxic substances⇒ Changed cleansing agent used in the substrate assembly process to one with lower environmental impact○

Management and limitation of emissions and transport of toxic substances

Green procurement

Management of chemicals used in products⇒ Introduced new evaluation and control system for chemical substances○

Management of chemicals used in products(Started management under new system)

Implement in-house education⇒ Implemented environmental training for all employees○

Implement in-house education

Disclosure ofenvironmental
information

Report corporate environmental activities⇒ Published CSR Report in accordance with GRI application level B⇒ Registered companies participating in the Challenge 25 campaign, website for in-house publicity, reduced lighting at facilities, promoted the wearing of lighter or warmer clothes under the “cool biz” and “warm biz” campaigns⇒ Disclosed product environmental information through the corporate website and catalogs○

Report corporate environmental activities

Survey ofmarket trends

Provide in-house feedback on market needs
and trends⇒ Collected information on local environmental standards from overseas subsidiaries and distributors,
implemented ongoing internal feedback○

Provide in-house feedback on market needs and trends

Standards compliance

Compliance with environmental laws andstandards⇒ Responded to energy efficiency policies in China⇒ Compliant with regulations of local governments at each base○Comply with environmental laws and standards
Obtain ISO 14001 certification at EIZO Display Technologies (Suzhou) Co., Ltd.

Educationand training
Environmental
communication

Fiscal 2010 Actual Results

Reduce electricity consumption—by 10.14 million kWh/year

Three R’s
(reduce, reuse,recycle)Managementof chemicals⇒

Reduced power
consumption

RecycleEnvironmental
issuesEnvironmental Targets○ : Results exceeding 75%, △ : Over 50% and under 75%, × : Under 50%

EIZO NANAO CORPORATION CSR REPORT 2011 21

Appendix

Social and Environmental Timeline
Product Standards

Corporate Action

1988

Started utilizing bromine-free flame retardants in plastic parts.

1992

Started survey of toxic substances in parts (20 substances).

1993

Began working toward TCO’92 certification.
Began working to acquire ENERGY STAR registration (major product models).

1996

Started utilizing halogen-free flame retardants in plastic parts.
Began working toward TCO’95 certification.

Appointment of Environmental Management Officer to General Affairs Division.

1997

Started environmental compliance assessment.
Expanded survey of toxic substances in parts (to 34 substances).
Started registering products under International ENERGY STAR Program.

Adoption of Environmental Policy.
ISO 9001 certification.

1998

Began working toward TCO’99 certification.

ISO 14001 certification.

1999

Began working toward Eco Circle certification.
Eliminated cadmium from parts.
Expanded survey of toxic substances in parts (to 920 substances).

Closed waste incinerators.
Established environmental preservation website on company intranet.

2000

Switched from water-cooled to air-cooled air conditioners.

2001

Began Eco Mark registration.
PC Green Label registration.

Issued first Environmental Report.
Began collecting and recycling commercial products.
Adopted Corporate Philosophy.

2002

Established the company’s environmental labeling (established Eizo Eco Products 2002).

Introduced monitoring and computerization systems.

2003

Began working toward TCO’03 certification.
Established Eizo Eco Products 2004.

Received Governor of Ishikawa’s Green Enterprise award.
Received Health Minister’s Award for Excellence in health and safety initiatives.
Began collecting and recycling household products.

2004

Launched efforts to comply with the RoHS Directive.

Started collecting and recycling commercial products in response to requests and over an expanded region.
Implemented energy conservation measures in conjunction with equipment upgrades (climate control, lighting) at Headquarters.
Implemented traffic safety guidance in local communities.

2005

Began product shipments in compliance with the RoHS Directive.

Issued first Social and Environmental Report.
ISO 14001 certification of Environmental Management System including sales offices.
ISO 13485 certification.

2006

Adopted Eizo Eco Products 2006 standards.
Launched J-Moss compliance efforts.
Started compliance with WEEE Directive(displayed recycling logo and completed providing data on hazardous substances torecycling contractors).

Added Eizo Galleria locations to scope of operations included in ISO 14001 certification.

2007

Started compliance with China RoHS (Management Methods for Controlling Pollution by Electronic Information Products).

Substantial increase in energy consumption as R&D building is completed and brought into use.

2008

Adopted Eizo Eco Products 2006 standards.
Began working toward EPEAT certification.

2009

Began working toward TCO Display 5.0 certification.
Began working toward ENERGY STAR (version 5.0) certification.
Launched efforts to comply with the Home Appliance Recycling Law (Act for Recycling of Specified Kinds of Home Appliances).

Issued first CSR Report.
Added Eizo Nanao MS Corporation to scope of operations included in ISO 14001 certification.

2010

Began complying with Chinese energy efficiency labeling standards.
Upgraded chemical substance survey system based on new industry format.

ISO 9001 certification at EIZO Display Technologies (Suzhou) Co., Ltd.

EIZO NANAO CORPORATION CSR REPORT 2011 22

Appendix

GRI Index
Sustainability Accounting Co., Ltd. (Chiyoda-ku, Tokyo) conducted a third-party check to confirm that the report meets Application Level B.

■ GRI Guidlines Index (version 3.1)
Item

Indicator

Report Page

1. Strategy and Analysis
1.1 Statement from the most senior decisionmaker of the organization about the relevance of sustainability to the organization and its strategy.
3
1.2 Description of key impacts, risks, and opportunities.
3
2. Organizational Profile
2.1 Name of the organization.
45
2.2 Primary brands, products, and/or services.
4
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
4
2.4 Location of organization's headquarters.
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. 114,14
2.6 Nature of ownership and legal form.
4,5
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
4
2.8 Scale of the reporting organization.
Not applicable
2.9 Significant changes during the reporting period regarding size, structure, or ownership.
2.10 Awards received in the reporting period.
5
3. Report Parameters
REPORT PROFILE
3.1 Reporting period (e.g., fiscal/calendar year) for information provided.
2
3.2 Date of most recent previous report (if any).
2
3.3 Reporting cycle (annual, biennial, etc.).
2
3.4 Contact point for questions regarding the report or its contents.
2
REPORT SCOPE AND BOUNDARY
3.5 Process for defining report content.
2,122
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers).
2
3.7 State any specific limitations on the scope or boundary of the report.
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from
3.8
Not applicable
period to period and/or between organizations.
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of 26
3.9
the Indicators and other information in the report.
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement.
Not applicable
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
Not applicable
GRI CONTENT INDEX
3.12 Table identifying the location of the Standard Disclosures in the report.
30
ASSURANCE
3.13 Policy and current practice with regard to seeking external assurance for the report.
31
4. Governance, Commitments, and Engagement
GOVERNANCE
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. 1818
4.2 Indicate whether the Chair of the highest governance body is also an executive officer.
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. 18
14
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives, and the organization's performance.
1818
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided.
Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on eco18
4.7
nomic, environmental, and social topics.
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social 1
4.8
performance and the status of their implementation.
Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social per- 2
4.9
formance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. 2
COMMITMENTS TO EXTERNAL INITIATIVES
9,10,25
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization.
Not applicable4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.
Memberships in associations and/or national/international advocacy organizations in which the organizations.
10- Provides substantive funding beyond routine membership dues;or
4.13- Participates in projects or committees- Views membership as strategic
STAKEHOLDER ENGAGEMENT
4.14 List of stakeholder groups engaged by the organization.
12
4.15 Basis for identification and selection of stakeholders with whom to engage.
12
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
11,12,14,15
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. 25

Item
5 Management Approach and Performance Indicators
Economic
Disclosure on Management Approach

Indicator

Report page

Mid-Term Business Plan
http://www.eizo.com/global/
investors/pdf/Mid-Term_Business_Plan.pdf

MARKET PRESENCE
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
15
INDIRECT ECONOMIC IMPACTS
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in kind, or pro bono
16
EC8
engagement.
Environmental
Disclosure on Management Approach
1,22-28
ENERGY
23,26
EN3 Direct energy consumption by primary energy source.
23,24,26
EN4 Indirect energy consumption by primary source.
24,26
EN5 Energy saved due to conservation and efficiency improvements.
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these 9,10
EN6
initiatives.
EN7 Initiatives to reduce indirect energy consumption and reductions achieved.
26
WATER
23,26
EN8 Total water withdrawal by source.
Emissions, Effluents, and Waste
23,24,26
EN16 Total direct and indirect greenhouse gas emissions by weight.
23,24,27
EN22 Total weight of waste by type and disposal method.
Products and Services
8-10,28
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
COMPLIANCE
25
EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations.
Product Responsibility
Disclosure on Management Approach
1,8-10PRODUCTS AND SERVICES LABELING
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type We have not identified any
incident of non-compliance with
PR4 of outcomes.
any regulation voluntary codes.
Labor Practices and Decent Work
Disclosure on Management Approach
1,19-21EMPLOYMENT
19
LA1 Total workforce by employment type, employment contract, and region.
19
LA2 Total number and rate of employee turnover by age group, gender, and region.
20
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.
OCCUPATIONAL HEALTH AND SAFETY
21
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region.
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members 21
LA8regarding serious diseases.
TRAINING AND EDUCATION
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. 21
Human Rights
Disclosure on Management Approach
1,19
NON-DISCRIMINATION
Total number of incidents of discrimination and actions taken.
We have not identified any
incident of non-complianceHR4with any discrimination.
Society
Disclosure on Management Approach
1,17
CORRUPTION
Actions taken in response to incidents of corruption.
We have not identified any
incident of non-complianceSO4with any corruption.
ANTI-COMPETITIVE BEHAVIOR
Not applicable
SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.
COMPLIANCE
Not applicable
SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.

EIZO NANAO CORPORATION CSR REPORT 2011 23

Third-Party Review

To President Yoshitaka Jitsumori,
Eizo Nanao Corporation

Takashi Fukushima
President, Sustainability Accounting Co., Ltd.

In the course of writing this, I had the opportunity to directly hear the president state his views.
He said the most important element of EIZO’s CSR is to deliver products that make customers proud. I was deeply impressed and felt thismessage was clear and resolute, expressing a powerful commitment. Companies tend to guide their CSR using an all-encompassing theme.
Actually taking action, however, requires the setting of priorities and a focus. Achievements in one area will lead to positive results elsewhere. In
other words, one cannot sustain results in the context of an overall theme without maintaining positive conditions in several areas of operations.
The president had indeed expressed the key for EIZO performance.
Meanwhile, Japanese companies are required to meet ever higher CSR standards. The publication of ISO 26000 in autumn 2010 and the partial
revision of the GRI Sustainability Reporting Guidelines in the spring of 2011 present new challenges for EIZO as a global enterprise. For example,
requirements for assessing the state of human rights have been reinforced to include suppliers. The principle of preserving biodiversity has been
incorporated into environmental preservation, and requirements for disclosure have expanded to encompass environmental impact and reduction measures for products throughout the entire supply chain. A self-examination on the level of external demands on the company is an effort
that EIZO has already been demonstrating through its use of the GRI index, which is included in the report, and will benefit EIZO by helping it torevitalize its CSR activities. I hope EIZO will continue and strengthen this effort in the future.

EIZO NANAO CORPORATION CSR REPORT 2011 24