

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Contents

Corporate Information / Financial Highlights

02

Corporate Philosophy/Principles of Conduct – Seven Promises

03

President's Message

04

Seven Promises 5 Strong Bonds of Trust with Stakeholders

CSR Management

06

Relationship with Each Type of Stakeholder

22

Major Results of Fiscal 2018 Activities

08

Relationships with Customers / Relationships with Shareholders

23

Relationships with Local Communities

24

Seven Promises 4 Open and Fair Trade

21

Seven Promises 1 Creating New Value
Wherever You Look, You See EIZO

09

Seven Promises 6 Strict Respect and Compliance with both the Letter and Spirit of the Law

EIZO Solutions

10

Corporate Governance25

Protecting Intellectual Property that Enhances Value

12

Risk Management / Compliance

26

Quality Management Policy / EIZO’s Quality Assurance System / Planning and Development Process

13

Procurement Process / Manufacturing Process / Sales and After-sales Services

14

Seven Promises 2 Environmental Consideration for Our Products and Business Operations

Seven Promises 7 Broadminded Corporate Culture
Laying the Foundations for a Motivating Workplace

27

Work Style Innovation / Human Resource Development

28

Our Global Initiative

29

Securing Safety and Health30

Energy and Environmental Basic Policy / Environment and Energy Management System

15

Basic Product Development Sequence / Green Procurement / Compliance with Environmental
Standards and Legal Requirements

16

Overview of the Environmental Impact of Our Business Operations /Environmental Risk Management / Energy Consumption and Greenhouse Gas Emissions

17

AppendixCollection and Recycling of Used Products

18

GRI Content Index

31

Comparison Table for the United Nations Global Compact /Independent Third-Party Assurance Statement

35

Seven Promises 3 Operating as an International Corporation
Business Development with a Global Outlook and Mindset

19

Development and Production Network – Coherent Development and Production System
Sales Network – Group Companies and Distributors

20

Editorial Policy for the CSR Report• Editorial Policy: We have compiled an explanation of topics
we consider important and a report on the impact and effectsof our business activities on society and the environment,using the GRI Sustainability Reporting Standards 2016/2018 asreference.
• Scope of the report: EIZO Group Exceptions to the scope ofcoverage are explained in the notes to the relevant sections.

EIZO Corporation CSR REPORT 201901

• Period covered: April 1, 2018 to March 31, 2019 (FY2018)• Issue date: October 2019(previous report: October 2018; next report: October 2020)• Contact information: EIZO Corporation General Affairs
Department
Tel: +81-76-274-2406

Corporate Information

Financial Highlights

Company NameBusiness Activities
Established
President
Address of
Headquarters
Group Sales
Group Employees
Group Companies

Operating Income (Consolidated)

EIZO Corporation
Development, design, manufacture and sales of total visual solutions and related services
March 6, 1968
Yoshitaka Jitsumori
153 Shimokashiwano, Hakusan, Ishikawa 924-8566, Japan(millions of yen)(millions of yen)
10,000

7,033

5,000

2,500

2,500

FY2016(millions of yen)0

FY2018FY2016FY2017FY2018Content of Business
Financial institutions, Public authorities, Educational facilities,
Office use, High-end home use

Healthcare
Monitors for medical environments

Medical imaging, Diagnostic applications, Operating rooms

Creative Work
Monitors for graphics

Publication / Printing / Photo editing, Video production

LCD-mounted pachinko and slot machines

7,297

4,527
18,40860,000

6,956
5,470

40,00026,097



15,233




7,885
5,749




29,780

Amusement
V&S (Vertical & Specific)
Healthcare

18,111

16,8220

FY2016FY2017Net Income Attributable to Owners of Parent(Consolidated)(millions of yen)

6,000

Other

Creative Work

20,0008,000

V&S (Vertical & Specific)
Air traffic control, Maritime, Security & Surveillance, Other
Monitors that can be used in the various
industrial fields
environments of diverse business sectors andother areas

84,05778,28480,000

B&P (Business & Plus)
Monitors for business and for theentertainment market, including gaming

Other

FY2017

Net Sales (Consolidated)

Other
EIZO Agency Corporation (Japan)

Amusement

7,105



5,000

0

Sales
EIZO Inc. (USA)EIZO Nordic AB (Sweden)
EIZO Europe GmbH (head office in Germany and branch offices in Belgium, Czech Republic,
Italy, and the Netherlands)
EIZO AG (Switzerland)
EIZO Limited (UK)EIZO Austria GmbH (Austria)

Segment

7,500



Development, Production and Sales
EIZO Support Network Corporation (Japan)
Carina System Co., Ltd. (Japan)
Irem Software Engineering Inc. (Japan)
EIZO MS Corporation (Japan)
EIZO Engineering Corporation (Japan)
EIZO GmbH (Germany)
EIZO Technologies GmbH (Germany)
EIZO Rugged Solutions Inc. (USA)EIZO Display Technologies (Suzhou) Co., Ltd. (China)

Segment andContent of
Business

9,505

10,000

8,554

7,500

72,944 million yen (FY2018)
2,402 including temporary workers (consolidated, as of March 31, 2019)
17 (EIZO Corporation and its 6 domestic subsidiaries and 10 overseas subsidiaries, as of
October 1, 2019)

Ordinary Income (Consolidated)

B&P (Business & Plus)

FY2018

Basic Net Income (Consolidated)(yen)
400.007,138334.825,661

300.00265.54


4,000

200.002,000

100.000FY2016

Maintenance services and commissioned development ofsoftware

EIZO Corporation CSR REPORT 2019

02

FY2017FY20180FY2016FY2017FY2018

Corporate Philosophy/Principles of Conduct – Seven Promises

Since its foundation in 1968, the EIZO Group has been guided by its corporate credo of creating
the world’s best products for displaying visual images and has provided solutions for visualenvironments such as LCD monitors. Today visual images are an essential part of daily life. We
are therefore seeking to provide total solutions that incorporate technologies for capturing,recording, and distributing images in addition to technology used for the display of images,
which has represented the foundation of our business since our founding. We will develop
imaging solutions in each of our business domains to play our part in enriching people in theirprofessional and personal lives by upholding our Principles of Conduct – Seven Promises.
Customers

Localcommunities

B&P

Corporate Philosophy
Through the pursuit of imaging
solutions with advanced
technologies, we enrich people
in their professional andpersonal lives.

V&S

Healthcare

EIZO Group Principles ofConduct
Seven Promises

Business
Operations
Creative
work

Business
partners
Amusement

Providing products
and services

Enriching futuresociety throughvisual imaging

Shareholders

Other

Employees

EIZO Group Principles of Conduct – Seven Promises
We establish the following “EIZO Principles of Conduct” as guidelines foreach EIZO Group employee and as a commitment to our stakeholders. We
pledge to conduct our business in accordance with these Principles.
1. We will supply high-quality products and services loved by customers throughcreating and offering new value by unique technologies and ideas.

5. We will seek to build and maintain strong bonds of trust with our stakeholders(business partners, employees, shareholders, and the local community).

2. We will promote our manufacturing and business activities in consideration of
reducing their environmental burdens.

6. We will strictly respect and comply with both the letter and the spirit of the law as agood corporate citizen.

3. We will act as an international corporation with a global outlook and mindset.

7. We will respect basic human rights and value a broadminded corporate culture.

4. We will conduct open and fair trade.

EIZO Corporation CSR REPORT 201903

President’s
MessageCreating the World’s Best Products
We Contribute to Future Society with Visual Imaging

October 2019
President & CEO, EIZO Corporation

Onward to the Next 50 Years

Global Recognition for Our Environmental Solutions

We, EIZO, are proud to be celebrating our 50th anniversary.
We have continued to grow since our foundation in 1968
by the committed pursuit of visual imaging excellence
driven by our corporate DNA of creating only the highest
quality products. In 2018 we launched the 6th MediumTerm Business Plan (covering up to 2020) setting the stage
for our next 50 years. We presented the new business planfor ensuring the generation of new growth engines and wehave been making great progress.
We have achieved steady growth in the Healthcare
and V&S business models which include vertical solutions
for Air Traffic Control, Security & Surveillance and Maritime
markets. In the Amusement segment, the market has beenstagnant due to regulatory changes, but I believe we will beable to achieve our goals in the coming few years. All of ourachievements can be attributed to our consistent striving toattain an overwhelming lead in each of business segments
we challenge. Moreover, the inclusion of Carina System Co.,
Ltd. in 2018 into the EIZO Group has greatly expanded therange of our technology and product development. This
represented a giant step forward in expanding our businessdomains and creating even new markets by providing totalsolutions that combine our consolidated strengths in visual
imaging technologies, which have been our foundation
since our establishment.

Society’s interest in the ‘Sustainable Development
Goals’ (SDGs) continues to grow, and companies thesedays are expected to resolve various social challenges
through their business activities by taking responsibility
and demonstrating leadership. EIZO strongly upholds
our corporate philosophy of ‘enriching people in theirprofessional and personal lives through the pursuit ofimaging solutions’ while also respecting the SDGs in all
aspects of our business operations. Regarding environmental
considerations; we have already adopted stringent European
environmental regulations on electromagnetic emissions
from back in the days of cathode-ray tubes, and havecontinually complied with the new environmental standards
in a timely manner. This culminated to global recognitionof EIZO as an environmentally-sound brand, which we
continue to cultivate as one of our strengths. Looking ahead,
we will uphold this reputation by continuing to stringently
maintaining our product quality through 100% in-housedevelopment and production, while rapidly responding
to diverse requirements. Furthermore, in 2019 we set ourtarget of reducing CO2 emissions from business activities
to 50% compared to 2017, by 2030. We will contribute to abetter future for society and the environment based on theconcept of “Visualizing a better tomorrow for all.”

Yoshitaka Jitsumori

EIZO Corporation CSR REPORT 201904

President’s
Message

Employees’ Quality of Life

Transformation Is the Key to Our Future

Needless to say, companies are sustained by theiremployees. I want our employees to work hard and also
enjoy a high quality of life. Creating an internal environment
to that end is my responsibility as president. EIZO Group
companies in Japan have been taking various steps toimprove employees’ life-style balance under a program
principle of ‘Work Style Innovation’. These efforts aregradually producing the desired results. For example, byreviewing the tasks of each employee and making thoroughimprovements, we were able to raise productivity andsignificantly reduce overtime work, thereby enhancing thework-life balance. At EIZO, nearly all of our female employees
who take maternity leave return to work, and our average
length of service for men and women has been roughly at
equal levels. I believe this is evidence of a good working
environment. In addition, starting in April 2020, we will takeon a “no smoking challenge” both in and outside company
buildings during working hours to bolster employee health.
Meanwhile, there is still room for improvement in such areas
as the utilization rate of paid leave. We also need to build asystem that enables employees, who are the bedrock of ourbusiness, to demonstrate their abilities more freely.

Advanced technologies, including digital applications (e.g.
5G, AI, IoT, etc.) are all key components our business as a
“Visual Technology Company” and are advancing at anincredible pace. I believe that transformation, or bringing
innovation into business creation, will also hold the key
to EIZO’s future. There is no question that in the years
ahead, the persistent challenges we take on in domainsthat lie beyond our capabilities will be a key factor forincreasing business opportunities. Since our foundation,
EIZO has continued to charge forward in the area of visualtechnologies. This experience is precisely how we becameaware of the dangers of staying on a fixed trajectory, which
in turn has enabled the company to evolve to the EIZO we
are today.
I established the phrase “Beyond our Capabilities” as
the key concept for 2019 and linked it with “Design 2025”,
a project we launched in 2016 with the goal of evolving
our business model for the coming decade. This ensures
we maintain the sense of urgency amid the surging tide ofsocial change to remain motivated to continuously take on
the challenges ahead of us.
I am absolutely convinced that the EIZO today is theresult of a dramatic transformation we have undergone.
Over the years, we have continually embodied our corporate

EIZO Corporation CSR REPORT 201905

culture of creating only the highest quality products
through persistent, 100% in-house development andproduction, while fully engaging with new and advanced
visual display technologies. In other words, EIZO today is theresult of steadfastly pursuing operations that only EIZO can.
We will ensure advanced innovation by sharing the EIZO
spirit with our teams worldwide to achieve sustainable andsocially responsible growth even beyond the next 50 years.

CSR Management

Maintaining an Overview of the Social Impact of Our Businesses
throughout the Value Chain
Material
Procurement

Design andDevelopment

Manufacturing

EIZO’s Challenges

Initiatives

Respond to various procurement risks
throughout the supply chain, such as humanrights, labor practices, and environmental
preservation, in addition to controlling thequality of raw materials• Ensure quality and safety• Pay due consideration to legal compliance,
respect for human rights, and environmental
preservation throughout the supply chain(thorough adherence to the Supplier Code of
Conduct)

Provide imaging solutions to social issues anddevelop products that meet customer needs• Solve customer problems• Implement product design and legal
compliance to ensure environmental
soundness• Reduce waste and promote recycling

Comply with laws and regulations on issues
such as quality and safety assurance, reductionof environmental impact during manufacturing,and occupational health and safety• Ensure quality and safety• Deliver a stable supply of products• Reduce environmental impact• Safeguard occupational health and safety
and respect human rights

Respond to environmental issues such as the
reduction of GHG emissions• Ensure safety during transport• Limit CO2 emissions• Reduce the amount of packaging

Sales

Forge long-term relationships of trust withcustomers through initiatives for enhancing
customer satisfaction, appropriate information
disclosure, and the stable supply of products• Pursue customer satisfaction• Respond to customer consultations andqueries• Provide appropriate information on products,
services, and prices

Collection andRecycling

Pay due consideration to the environment
by effectively using resources and mitigatingclimate change• Manage a product collection and recycling
system• Take action towards the development of azero-waste society

Business Base

Cultivate human resources that sustain businessgrowth and actively promote governanceinitiatives• Enhance corporate governance• Cultivate human resources• Promote diversity and equal opportunity

Relationship withSociety

Help develop local communities and create abetter environment as our contribution to solving
various social problems• Engage with local communities• Preserve biodiversity

We applied the following process to identify the material issues that EIZO must address throughits business.
■ Organizing issues
Organizing material issues for CSR with a panoramic view of the EIZO Group’s value chain
Organizing activities with key stakeholders
See page 22 for details■ Evaluating materiality
Evaluating the issues to be addressed along two axes: influence on stakeholder evaluation and decisionmaking, and impact on the economy, environment and society from the Group’s business activities.

■ Extracting aspects
Extracting material aspects using the GRI Standards 2016/2018 as referenceHigh

Impact on the evaluations made by
and decision making of stakeholders

Logistics

Materiality Analysis

EconomyEnvironment

Society• Economic performance• Procurement practice• Prevention of corruption• Anti-competition
behavior• Raw materials• Energy• Biodiversity• Air emissions• Water discharge andwaste disposal• Employment• Diversity and equal
opportunity• Human rights
assessment• Local communities• Marketing and labeling

Low

High

Impact on the economy, environment and society
from the Group’s business activities■ Reconfirming Principles of Conduct
Reconfirming they are represented in the EIZO Group Principles of Conduct – Seven Promises

EIZO Corporation CSR REPORT 2019

See page 3 for details

06

CSR Management

CSR Activity Goals for Fiscal 2019
In fiscal 2019, we decided on the CSR theme for the EIZO Group. We also set the following CSR Activity
Targets and are now promoting various measures to attain them.

EIZO’s Approach to CSR
EIZO upholds its corporate philosophy of pursuing imaging solutions to enrich the future of society.
We intend to contribute to society’s sustainable development by providing products, services, andCSR Theme

solutions based on our unique technologies and concepts that address social issues while also ensuring

Visualizing a better tomorrow for all

legal compliance and respect for human rights as ethical business practices and participating in the

CSR Activity Goals for Fiscal 2019sustainable development of local communities.

• Contribute to society based on new value created through Imaging Chain Innovation

Accordingly, at the heart of our CSR lies the EIZO Group Principles of Conduct, which serve as a
guideline for enabling every member of the EIZO Group to realize our corporate philosophy and apromise to our stakeholders.

• Accelerate the pace of reducing environmental impacts• Products: Industry-leading environmental response• Operations: Reduce CO2 emissions by 50% compared to FY2017 levels by FY2030• Promote CSR in a concerted effort throughout the supply chain• Create a working environment that enables everyone to work with vigor

CSR Management System
Under the supervision of the operating officer responsible for CSR, the General Affairs Division of
EIZO Corporation is responsible for CSR activities. These are carried out by all divisions of all Group
companies in accordance with the EIZO Group CSR Policy.
With regard to the CSR management system, we have established a CSR Committee, which
formulates the CSR Activity Goals and conducts an evaluation that it passes on to the CSR
Promotion Council.
The CSR Committee consists of representatives from each division of EIZO Corporation andis tasked with formulating the CSR Activity Goals, promoting activities for attaining the targets,and evaluating results. The committee’s draft targets and activity evaluation are presented to the
CSR Promotion Council, comprising operating officers, and in turn reported to the Management
Committee after deliberation and approval by the council.
Under this system, we intend to more proactively and effectively promote our CSR activities.
President
Management Committee

CSR Promotion Council ▶ comprised of operating officers
Confirm and approve CSR goals, approve activities, and confirm results

Toward the Attainment of Sustainable Development Goals (SDGs)
We aspire to play our part in attaining the SDGs adopted
by the United Nations in 2015 through a variety ofefforts that include identifying the fields in which we cancontribute and setting our own targets.

Participation in the UN Global Compact
EIZO joined the UN Global Compact, or the UNGC, in September 2012. The UNGC is aninternational initiative in which businesses voluntarily participate and exercise responsible
and creative leadership so that they may act as good social members and thereby seek theirsustainable growth. As a participant of the UNGC and a leader who supports the ten CSR
basic principles, EIZO is committed to protecting human rights, eliminating wrongful labor
practices, treating the environment properly and preventing
corruption.

CSR Committee ▶ selected from managers of practical business in each function
Formulate goals for CSR activities and evaluate the results
Divisions

EIZO Corporation CSR REPORT 201907

Major Results of Fiscal 2018 Activities

The following table summarizes the major results of our activities in fiscal 2018 as well as newly disclosed information.
Seven Promises

Major Results of Activities in Fiscal 2018 and Newly Disclosed Information

Relevant SDGs

Related Business Activities

ReportPage

Fiscal 2019 Activity Goals

9-14

Contribute to society basedon new value created throughImaging Chain Innovation

15-18

Accelerate the pace of reducing
environmental impacts• Products: Industry-leading
environmental response• Operations: Reduce CO2
emissions by 50% compared to
FY2017 levels by FY2030

Creating New
Value

Activity
We marketed monitors that contribute to work style reform for the B&P market. We
also developed and proposed solutions that meet market needs and resolve issues
for the healthcare, Creative Work and V&S markets.

• Monitors mounted with USB Type-C that connects easily with notebook
computers targeting the B&P market• Monitor solutions for operating rooms• Expanded the lineup of monitors compatible with HDR display for video
production• Expanded the lineup of monitor solutions for air traffic control• Monitor solutions for users who wish to enjoy photography and illustration

Environmental
Consideration
for Our Products
and Business
Operations

Activity
We quickly achieved compliance with the TCO Certified Generation 8, the latest
version of the TCO global environmental labeling standard for office IT equipment,
and the EPEAT Registry 2.0, the global environmental assessment program for PCs
and monitors.

• Proper control and reduction of use of chemical substances• Development of energy-saving monitors• Reduction of energy consumption• Energy and Environmental Basic Policy• Effective use of energy and the control of greenhouse gas emissions

Operating as an
International
Corporation

Activity
We continued to hold EIZO United in fiscal 2018 and strengthened bonds inside
the Group through an exchange of information on technologies, market trends andbusiness strategies.

Open and Fair
Trade

Activity
We obtained an agreement on the EIZO Supplier Code of Conduct in the form of the
Supplier Declaration from all business partners involved in procurement.

Strong Bondof Trust with
Stakeholders

Activity
We continued to sponsor various organizations and activities and make donations
to them, thereby building and maintaining good relationships with the local
communities in which we operate. As a member of these communities, we contributeto the development of the regions as well as environmental efforts.

• Group companies and distributors around the world with customers inmore than 80 countries or regions, and production sites in Japan, Europe,
the U.S. and China• Efforts related to conflict minerals Retrospective survey with our supply
chain participants by using the Conflict Minerals Template, which is aninternational standard format• Environmental conservation Proper disclosure of information about chemical
substances, including those of very high concern• Compliance Prohibition of offering or accepting bribes, excessive entertainment,
gifts, etc., for the purpose of obtaining improper benefits• IR (investor relations) activities• Participation in local volunteer activities• Donations to and sponsorship of local organizations

19-20

21
Promote CSR in a concerted effort
throughout the supply chain

22-24

Disclosure
We continued to introduce initiatives that contribute to local communities, not onlyat the head office in Japan but also at overseas Group companies.

Strict Respect andCompliance withboth the Letterand Spirit of the
Law

Activity
We continued to improve the soundness and transparency of management andreinforce the monitoring function. Officers and other employees were thoroughly
reminded of the EIZO Group Principles of Conduct − Seven Promises. We also carriedout educational activities to raise compliance awareness.

• Compliance training and the internal whistle-blowing system• Compliance with the EU General Data Protection Regulation (GDPR)

25-26

Broadminded
Corporate
CultureDisclosure
We evaluated the FY2018 activities of Work Style Innovation, our initiative to balance
employee happiness with company growth.

• Support for the active participation of women• Groundwork for a motivating workplace• Promotion of careers of persons with disabilities• Respect for human rights

27-30

EIZO Corporation CSR REPORT 201908

Create a working environmentthat enables everyone to workwith vigor

SevenPromises1

Creating New Value

We will supply high-quality products and services loved by customers through creating and offering new value by unique
technologies and ideas.
In accordance with our belief that business is a social responsibility, we listen and respond to customer requests and needs and relentlessly pursue proprietary technologies and ideas toward creating andoffering new sets of values that will enrich our culture, society and daily life.

Wherever You Look, You See EIZO
Visual solutions enrich every setting of daily life. EIZO, as a “Visual Technology Company,” offers solutions with unique added value to respond to the needs of society.

1 Office

For business

9 Marine vessels

Professional photography,
printing, design, video production
and other creative work

2 Airport

9

Equipment for cockpits andinter-vessel security control

1

8 Educational facilities

2

3

Air traffic control and ticketing
operations

6

8
7

5

4

For search systems at libraries
and online learning at schools

3 Hospital

4 Railway

5 Factory

6 Commercial and leisure facilities

7 HomeEquipment for consultations, exams and operating rooms

For railway platform
monitoring

For facility operation and security
control

For security control inside facilities

For displaying websites, editing
photos, playing games, etc.

EIZO Corporation CSR REPORT 201909

SevenPromises 1

Creating New ValueFor the Healthcare Market

EIZO Solutions

Constructing Optimal Visual Environments to Keep Pace with Advances in Healthcare

For the Business & Plus Markets
Proposing Products by Thoroughly Pursuing Work Efficiency and Comfort as well as
Environmental Considerations

The FlexScan series of monitors for business purposes features functions and structures suitable
for long working hours and multiple data operations. The series has been designed so that users
can work comfortably for extended periods. It offers a virtually frameless design that allows
for seamless viewing across a multi-monitor configuration and reduced screen brightness andreflection to alleviate eye fatigue. Moreover, its circuit design makes it capable of controlling noise
and flickering.
By planning and proposing products that are meticulously designed to improve work
efficiency and reduce eye strain, we contribute to greater work efficiency and productivity.
In addition, the FlexScan series was developed with thorough consideration for environmental
impact. Its environmentally sound features include lightweight construction and the use ofrecycled materials. Furthermore, the low-power consumption design
contributes to curbing power demand and CO2 emissions. And
we collect and recycle used products to fulfill our responsibility for
products at the end of their operating life.

For the Creative Work Markets
Raising Work Efficiency by Making Easier the Display and Maintaining of Accurate Colors

We are committed to color reproduction quality and seek to increase work efficiency andaccuracy in creative settings such as for photo editing, design, printing, and video production byoffering monitor solutions that facilitate achieving and maintaining accurate color display.
Our ColorEdge series of color management monitors and the exclusive calibration software
installed with the monitor enable users to adjust displays so that they precisely serve their
particular purposes. With a corresponding color management solution, allowing for the unified
management of multiple ColorEdge monitors online, the monitor administrator can save timeand effort, for example by remotely and simultaneously setting the
production color mode for several monitors. This enables users tomaintain a uniform color display throughout the entire workflow,from production to referencing, even when finishing a product bydividing work, and thereby boosts work efficiency.

In today’s increasingly advanced and complicated healthcare systems, not only healthcare
doctors but also nurses, clinical engineers and other healthcare professionals are cooperatingin the treatment of patients. It is therefore essential to create environments that facilitate
information sharing and cooperation. Moreover, there is now a much greater need for efficiency
in viewing massive amounts of various image data, generated at hospitals, due to the improved
performance of state-of-the-art imaging instruments (modalities) and the spread of operatingrooms hybridization.
To address these issues, EIZO provides consulting services to propose comprehensive
visual solutions that encompass image display equipment and image control software, as well
as network layout, toward the construction of the optimal visualenvironment that meets operating room needs. We will achieve
innovation in the visual environments of hospitals, including
operating rooms, by handling every facet of operation, from shooting
and recording to distribution and display.

COLUMN
Supporting the Early Detection of Breast Cancer
We provide high-quality medical image display monitors that facilitate diagnosis and treatment
while raising the quality of medical care.
We supported a workshop for improving breast cancer imaging technology, held in Dubai
in 2018, by lending 21 medical image display monitors. The threeday workshop was attended by 38 doctors from nations including
the United Arab Emirates, Saudi Arabia, and Bahrain. Participantslearned reading skills related to the early detection of breast
cancer.

EIZO Corporation CSR REPORT 201910

SevenPromises 1

Creating New ValueFor the Vertical & Specific Markets
Responding to Needs Varies Depending on Monitor Use and Environment as We Support
Operations with Highly Reliable Display Performance
ATC (Air Traffic Control)
We support the important mission of ensuring safety in the sky by providing
the total solution for visual environments required by ATC. This includes
monitors, graphic boards and video recorders used in air traffic control
towers, control centers and training & simulation facilities.
Maritime
EIZO provides display monitors with high reliability and that meet various
standards for ships under the harsh environment inside these vessels aswell as excellent display performance. Our image display systems are usedin pilothouses and for a range of onboard applications, such as surveillance
and monitoring instruments, and are thereby contributing to ensuring safe
navigation.

Photo courtesy of Alphatron Marine B.V.

COLUMNEIZO Surveillance Monitor Selected by the World’s Most Advanced Emergency
Management Center
FlexScan EV2455 has been installed for monitoring in the world’s leading-edge emergency
management center, operated by the Aargau police station in northern Switzerland.
The emergency management center is equipped with 24/7 police, fire, and ambulancesystems with highly skilled professional staff and state-of-the-art
equipment. Our monitor was chosen because it is highly reliableand does not breakdown or cause other similar problems. In
addition, benefits such as reduced eye fatigue due to use of themonitor over many hours and low power consumption also
proved to be decisive factors for installation.

For the Amusement Market
Enlivening the Market by Providing Products Supported by Our Technological Excellence

Security & Surveillance
Demand is rising for surveillance and security in a number of everyday
places. In response, we contribute to enhancing public safety with security
monitors. For example, we offer products that are highly reliable and easy
to use in diverse locations such as IP monitors optimal for the real-timemonitoring of surveillance (IP) camera images as well as monitors mountedwith our proprietary technology for improving visibility.

We design and manufacture LCD monitors installed in pachinkoequipment, capitalizing on the EIZO Group’s advanced visual display
technology. Our products enliven the amusement market by offeringa realistic expression of images and stories with a strong gaming feel,and they become customer favorites year after year.
©SANYOBUSSAN CO., LTD.

Factory Automation
We provide products that withstand dust and dripping water and ensure clarity of display, as well as avariety of housings, to flexibly respond to diverse needs for incorporation into equipment and systems.

EIZO Corporation CSR REPORT 201911

SevenPromises 1

Creating New Value

Centralized Management of Intellectual Property for the Entire Group

Protecting Intellectual Property that Enhances Value
We actively seek to obtain patents and design rights for the technologies and designs createdthrough product development.
Our recent focus has been on attaining patents and design rights in countries and regions
where we expect product sales to grow such as China, India and Russia, in addition to Japan,
Europe and the United States, currently our main markets. Our overall goal is to construct a global
network of intellectual property.
We also believe that trademarks, including the names of our company and products, are
key to protecting and enhancing EIZO brand value. We therefore strive to obtain and maintaintrademark rights in all the countries where we sell our products.
▶ Number of Patents Obtained by the EIZO Group



500




400


200

100

232 7
56 1

280 2
1
90
23

296 5
4
93
24

147

164

170

2012

2013

2014



300

125
6
37
14
68

139
6
37
14
82

2009

2010

183 6
45 1
17
114

21

309

332
39
17

21
11

371




51
23



86

100

31

40

45



155

150

152



2015

2016

2017

2018 (Fiscal Year)

91

Creating Intellectual Property and Obtaining Rights
We have introduced a survey and application procedure for patents and designs to our productdevelopment process with the aim of preventing missed opportunities for identifying new coreand peripheral technologies created during the process.
Our goal is to ensure that every patent or design application technology is being utilized asa powerful patent or design right which is useful in our business. To achieve this, we strategicallyselect target countries for the applications and develop a network of patents and design rights
centered on application technologies.
In addition, we regularly assess the value of patents and design rights to manage ourintellectual property appropriately.
Encouraging the Creation of Intellectual Property
We have established and manage an incentive program for employee inventions to encourage
staff to produce patents and designs. We also have an internal awards program for inventors andcreators of patents and designs that have contributed to our business.
Respect for Intellectual Property Rights

02011

We have centralized the management of all intellectual property (including patents, design
rights, and trademarks) owned by the Group and encourage the creation of intellectual property
Groupwide. We have also established a system to facilitate the use of intellectual property andsharing of related information among Group companies.

▶ Areas the EIZO Brand Has Penetrated (Countries with Trademark Protection)

Beyond creating intellectual property, we also exercise the utmost care to ensure our products
and applied technologies do not infringe upon any third-party intellectual property rights. In theevent that a third party is found to have infringed upon the intellectual property rights of EIZO,
we demand that appropriate action be taken to protect these rights.

■ Countries withtrademark protection

EIZO Corporation CSR REPORT 201912

SevenPromises 1

Creating New Value

Planning and Development Process
Quality Management Policy
The EIZO Group is committed to continually fullling customers’ expectations by proposing
and offering high quality products, services, and solutions, and therefore we will:
We therefore:
1 Aim to develop high-quality products by pursuing the world’s highest level of technology.
2 Carry out our responsibility for environmental preservation by actively reducing our impact on

the environment in every business activity, from product development to manufacturing, sales
and service.
3 Set quality targets to be carried out and reviewed by all the employees in every business activity.
4 Establish a quality management system, periodically review it, and continually improve it tosustain its validity and suitability.
5 Respond to the trust of both medical professionals and patients by providing medical equipmentwith assured quality, effectiveness and safety.
6 Comply with legal and social requirements.

EIZO’s Quality Assurance System
PDCACycle

Act
Check
Do
Plan

Under our Quality Management Policy, we seek to deliver
a sense of security and excitement to customers andother people who depend on EIZO products. We do
this by constructing an integrated quality management
system encompassing the entire process, from planningand development to manufacturing, sales and after-sales
service.
Additionally, we have obtained certification under
the international quality management standard ISO 9001
and ISO 13485 for medical equipment, and use thesestandards in our ongoing, voluntary efforts to enhanceeach process in the Group’s quality management system.

EIZO plans and develops high-quality products based on its core competencies, which include
video signal transmission, development and processing of display devices, image processing
algorithms, and environmental compliance. We thoroughly comply with the rules, laws, andregulations of each country as well as various certification standards at the development
stage while also rigorously assessing risks for each market and application. Moreover, we verify
processes based on reliability standards that reflect diverse events, inside and outside thecompany.
To be able to respond quickly and flexibly, and to customize products that meet customers’
needs, we closely collaborate with our development partners and suppliers throughout productplanning and development.
Product Development with Integrated Development and Production
By collectively leveraging our manufacturing expertise in planning, development, andproduction, we make products quickly and with a high level of quality. In the development
process, we clarify product requirements, including the issues and risks we identify. We alsoenhance upstream processes by using 3D-CAD, high-speed signaltransmission, heat, and EMI simulation (front-loading). We haveachieved high-quality standards in an optimal way through consistentin-house developments in system circuits as well as software anddisplay module designs that meet strict usage conditions.

Completion of Rigorous Quality Tests for International Standards within EIZO Facilities
We own testing equipment related to EMI, EMS, and safety standards, including reliability tests
such as high- and low-temperature tests as well as vibration and drop tests. Prompt and careful
evaluations as well as smooth feedback for the development and production departments playmajor roles in creating and assuring quality. In addition, we conduct
basic evaluations on image quality and display performance, including
compatibility verification for connected devices as well as evaluations
from the customer’s perspective (validations).

EIZO Corporation CSR REPORT 201913

SevenPromises 1

Creating New Value

Worker Training System

Procurement Process
EIZO procures more than 10,000 parts from around the world. To provide stable products andservices, it is vital to ensure these are of good quality.
EIZO’s Procurement Policy
To obtain parts that meet our quality standards, we have established aprocurement policy and guidelines that we provide to suppliers.

Workers participate in training at the Training Center before starting work at the production site.
The training covers a wide range of topics, from understanding themonitor structure to assembly. All of the results of training and practicalexperience and skills are recorded in a skill chart for use as an index forassigning the right person to the right place and also as a target index
for each person to gain multiple skills.

Sales and After-sales Services
EIZO conducts its sales and after-sales services through Group companies and distributors,
constantly sharing the latest necessary information with them throughout our global network.

Partnerships with Suppliers
Through the evaluation and verification of sample products, we workwith suppliers to ensure quality. We offer and share our know-how
and market feedback with suppliers as part of building a collaborative
system and partnership that enables us to grow together.

Providing Full Support under a Global System
To ensure that customers can use our products with confidence, we organize post-purchaseseminars and respond to their queries via contact points. We also seek to minimize customer
inconvenience when responding to malfunction reports by creating a support system thatenables us to take prompt action.
We will continue to strive to accurately understand what customers
expect from our products and services. At the same time, we will
endeavor to reflect their opinions in the rigorous management of
product safety while promptly disclosing information and developing
new products.

Manufacturing Process
At right is a comment of an employee involved in manufacturing EIZO
products. Each employee works with a strong commitment to the manufactureof products with superior quality and reliability and that can be used withconfidence.
Stop looking for the reasons why you cannot do it.
Think seriously about how you can do it!!

Advanced Production Facilities

EIZO Corporation CSR REPORT 201914

Related Authorities*The highest class in clean room air cleanliness as stipulated in ISO
14644-1. Space called a super clean room (the number of fine particles
of 0.1 μm (pieces/m3): 10 or less).

While focusing on preventing quality accidents through quality improvement activities for
products, services, and solutions, wecollect data that predicts quality accidents
and the actual occurrence of such
President
accidents during daily business operations.
Action,Instruction
In the event of a problem related to
Response,
ReportInformation
safety or quality, we maintain a system
Disclosure
Task Forcefor quickly and effectively responding
Report(such as investigating the cause, repairing
Quality Assurance
the product for free, and disclosing
Inquiry
Department
information).
Customer

We are promoting the introduction of the latest equipment and automation in processes fromcomponent mounting to monitor production in order to raise the efficiency of production while
reducing employee workload. We also utilize IoT to monitor product quality in real time so we canfacilitate quick feedback.
With a world-class ISO CLASS1* clean roomin the factory, we are establishing a production
environment for products that require highcleanliness.

Response to Quality Accidents

SevenPromises2

Environmental Consideration for Our Products and Business Operations

We will promote our manufacturing and business activities in an effort to reduce environmental impact.
Aware of the importance of environmental preservation as a common issue for all humankind, we are committed to doing our utmost to protect the environment in all aspects of our corporate operations,with a particular emphasis on efforts that result in environmentally sound products.

Environment and Energy Management System
Energy and Environmental Basic Policy
The EIZO Group is aware that one of our key responsibilities is to conduct business taking theenvironment into consideration. We strive to contribute to the sustainable development of
our society by being conscious of the impact our business has on the environment. We willcontinue our concerted effort in the effective use of resources, climate change mitigation,
environmental protection (including the protection of biodiversity and ecosystems),
prevention of pollution, and reduction of other environmental risks.
We therefore:
1 Comply with legal, moral and other requirements regarding environmental protection and theeffective use of energy.
2 Provide eco-friendly products and services, implement activities to reduce our environmental

footprint, and take active measures to prevent pollution.
3 Constantly improve our environmental impact performance when conducting business such as: useof sustainable resources, pollution prevention, green procurement, enhancement of efficient energyuse, and reduction of greenhouse gas emissions.
4 Establish an energy and environmental management system that is in accord with businessactivities and energy and environmental management goals, implement, review and continually
improve our performance.
5 Conduct awareness-raising activities targeting our members to improve understanding ofenvironmental protection as well as the use of clean and sustainable energy.

We have been operating the Environment and Energy Management System under our Energy
and Environmental Basic Policy since obtaining ISO 14001 certification* in July 1998. We havealso implemented measures for generating less waste and reducing resource and energy
consumption. Moreover, we have achieved progress in other areas by operating the system,
which sets targets that explicitly respond to the trend toward environmentally sound products
and the growing public interest in eco-products.
*EIZO MS Corporation, EIZO GmbH, EIZO Technologies GmbH, and EIZO Display Technologies (Suzhou) Co., Ltd. have also obtained certification.

Activities under the Environmental Management System
Enhancing the environmental performance of our business operations requires integratingthem with our environmental protection activities. To do so, EIZO has environmental protection
initiatives in place that comply with the revised ISO 14001:2015 standards under the leadershipand control of the director responsible for environmental management. These initiatives arelinked with management policies and business strategies set by top management. The Corporate
Safety Section of the General Affairs Department is responsible forpromoting our corporate activities while also managing theRaising Customer Satisfactionenergy consumption of our facilities and equipment, chemical
substances and waste. The Certified Standards Section of theAct
Technology Management Department is responsible for ourEnvironment andCheck
EnergyPlan
Management Systemproducts, gathering environmental information from aroundDo
the world and promoting the development of environmentallysound products.
Stakeholder

Environmental Management System Audits
Our ISO 14001 certification was maintained and updated in fiscal 2018 after a third-party
institution conducted an external audit. Internal audits and customer-led audits concerningchemical substance management have also been carried out in response to increased awarenessof chemical substances in recent years.

EIZO Corporation CSR REPORT 201915

SevenPromises 2

Environmental Consideration for Our Products and Business Operations

Management of Chemical Content Information

Basic Product Development Sequence▶ Basic Product Development Sequence

Environmental Objectives, Targets, Criteria
Standards

Laws

Industry trends

Annual Environmental Targets
Environmental Compliance Standards
Actions for the next fiscal year

Supplier

In product development, we endeavor to meet the legal requirement and standards as well as to enhancethe environmentally sound quality of our products including compliance with the legal requirement andstandards, domestic and overseas legal requirements and standards, industry trends and social conditions.
In addition, we conduct product environmental assessments in accordance with our own Environmental
Compliance Standards to measure the environmental soundness of products.
The standards are linked to our system for developing, implementing and meeting environmental
targets for each fiscal year, and are revised every year toward improving the environmental soundness of
our products. We also evaluate and control chemical substances throughout our supply chain in line with
our Green Procurement Standards so that they comply with chemical substance regulations.

Amid growing concern for the environment across the globe, we voluntarily monitor chemical
substances toward obtaining certifications for environmental standards in Japan and overseas,and support our green procurement efforts. These efforts include surveying the environmental
activities of our suppliers and the chemical▶ Flow of Chemical Content Survey
substances contained in the parts we procure
Requestfrom them. We have established a database
Environmental
Environmental efforts survey
for collecting and managing the results ofInformation
Database
Chemical substance survey list
these surveys to determine which suppliers(EIZO MIS File)and materials best align with our values, andMaterial Information Sheet
we also use the information in evaluating the(chemSHERPA File )environmental compliance of our own products.
Survey response

Product Development Flow
Planning
Actions forthe next
Environmental Assessment (Prototype Assessment) product
Design Planning

Improvement
Commercialization

Green Procurement
Our Philosophy on Green Procurement
Our Energy and Environmental Basic Policy for preserving the global environment applies to all ourbusiness operations, and respect for the environment is incorporated into product development tocreate a recycling-based society.
Our Green Procurement Standards were established to guide material procurement and tomeet the expectations of customers and society as a whole by maintaining and strengthening ourenvironmental preservation activities. The standards were also intended to fulfill our social responsibility
by enabling us to quickly respond to the evolving environmental rules and regulations in each country.
Our suppliers’ efforts to reduce environmental impact and preserve the environment are just as
important to us as their quality, prices, delivery schedule, services and technological excellence. In
selecting products, parts and materials, including packaging, we place higher priority on those that areenvironmentally sound as well as meeting our quality, function and cost requirements.
These efforts are helping to reduce the environmental impact of our business operations while atthe same time expanding markets for environmentally friendly products.

Compliance with Environmental Standards and Legal Requirements
In our effort to proactively develop environmentally sound products, we observe the legal
requirements of Japan and other countries and comply with major voluntary environmental
standards in each market for our flagship products.
In Europe a number of regulations are being enforced, including the WEEE Directive (collection
and recycling of discarded electrical and electronic equipment), the RoHS Directive (use of certain
hazardous substances in electrical and electronic equipment), the REACH Regulation (registration,
evaluation, authorization and restriction of chemicals) and the ErP Directive (eco-designing forenergy-related products). These regulations were developed in Europe; however, they have beenplaying an important role in encouraging other countries and regions to take similar steps. Our
products comply with these regulations.
We also respond to environmental labeling standards such as TCO Certified Generation 8(international comprehensive standards for monitors), EPEAT (international environmental standard
for PCs/monitors), ENERGY STAR 7.1 (energy efficiency standard established in the United States)
and PC Green Label (Japanese environmental standard for PCs/monitors). In addition, we are
actively involved in the development of
TCO, ENERGY STAR and PC Green Label.
EIZO will continue to focus ondeveloping green products while
keeping an eye on the development ofenvironmental labeling.

EIZO Corporation CSR REPORT 201916

SevenPromises 2

Environmental Consideration for Our Products and Business Operations

Overview of the Environmental Impact of Our Business Operations

Environmental Risk Management
Facility Management

EIZO Group(Scope of calculations: six areas listed below)

INPUT

In principle, we ensure compliance with stringent voluntary management standards, including
standards not bound by law.

OUTPUT

Energy usage:

CO2 emissions:

101,533 GJ

5,654 t-CO2

R&D

Electricity: 9.575 million kWh
Kerosene: 14.2 kl
LPG: 125.5 t
Compressed air: 23,000 m3

Waste

Material
Procurement

Industrial waste: 439.0 t
General waste: 18.9 t
Wastepaper: 573.4 t
Recycling rate: 94.9%

Manufacturing

Copier paper:

Regulatory Compliance7.452 Kg
Distribution

CO2 emissions in logistics(only in regard to transport of thoseshipping for EIZO)

Water usage:

24,883 m3581t-CO2

Sales

Energy Consumption and Greenhouse Gas Emissions▶ Environmental Impact by Area

Area

EIZO
Corporation
headquarters
area

EIZO Display
Technologies(Suzhou) Co.,
Ltd. (China)

EIZO MS Corporation

EIZO GmbH(Germany)

EIZO
Technologies
GmbH(Germany)

Total

Hakui factoryNanao
factory

Development
andmanufacturing(assembly) ofmonitors

Production of
circuit boards

Assembly of
monitors

Energy usage (GJ)

55,49031,901

7,784

1,935

1,377

3,046

101,533

Electricity(10,000 kWh)

495.9

320.0

78.1

19.4

13.6

30.5

957.5

Kerosene (kl)

14.2

-

-

-

-

-

14.2

LPG (t)

125.5

-

-

-

-

-

125.5

-

-

-

-

2.3

-

2.3

Operations

Energy Resources

Compressed air(10,000 m³)

We comply with Japanese regulations governing corporate activities such as the Air Pollution
Control Act, the Water Quality Pollution Control Act, and the Waste Disposal and Public Cleansing
Act by collecting information on revisions and new regulations and by regularly monitoring andmeasuring the status of our response. Our emissions of air pollutants NOx, SOx, soot and dust
are regularly measured in accordance with the Air Pollution Control Act and have remained well
below the legal limit. In addition, we adhere to our own voluntary management standards, evenin operations for which there are no applicable laws. No compliance problems were found in
fiscal 2018, and no administrative guidance, admonitions, orders or reprimands were received.

Development Development Development
and
and
and
manufacturing manufacturing manufacturing(assembly) of(assembly) of(assembly) ofmonitorsmonitorsmonitors

4,169

956

210

347

1,770

-

7,452

Water usage (m³)

18,559

2,486

2,968

870

-

-

24,883CO₂ emissions (t-CO₂)

3,049

1,837

448

122

62

136

5,654

Industrial waste (t)

227.5

45.7

94.5

-

52.1

19.2

439.0

General waste (t)

14.3

2.4

1.2

-

1.0

-

18.9

Wastepaper (t)

304.4

69.3

161.0

-

23.0

15.7

573.4

Recycling rate (%)

98.4

96.7

99.4

-

70.0

-

94.9

Waste

Copier paper (kg)

In fiscal 2018, EIZO Corporation headquarters pursued efforts to reduce energy consumption,
including the energy-saving refurbishment of clean room facilities.
In January 2019, we switched electricity to a new power source that emits fewer greenhousegas emissions. Looking ahead, we will
▶ CO2 Emissions and Energy Use (Japan, China and Germany)
continue to expand our use of clean energy.



8,000Since Group companies in Germany

were added to the scope of calculations in

6,000
fiscal 2016, there is no continuity between
data for this year and that for fiscal 2015
4,000and earlier.
 


EIZO Corporation CSR REPORT 2019





 

2,000

0











2018







*Calculations of CO₂ emissions associated with electricity
useare based on the conversion factor of Hokuriku ElectricPowerCompany for Japan and the calculation methods of eachcountry.

17

SevenPromises 2

Environmental Consideration for Our Products and Business Operations

Scope 3 Greenhouse Gas Emissions

Appropriate Management of Chemical Substances

Upstream
256 ₂
Scope 3Category 1*1

Scope 1

Scope 2Category 4*2

Upstream transportation
Capital goods
and distribution
9,364 t-cCO₂
581 t-CO₂
Composition:
Composition:
2.4 %
0.2 %

Direct emissions
due to inhouse fuel use
and industrial
processes
412 t-CO₂

Scope 3

Indirect emissions
associated with theuse of electricity
and heat purchased
by EIZO
5,242 t-CO₂

Scope 3Category 6*1

Business travel580 t-CO₂
Composition:
0.2 %Scope 3 Total

We closely manage the kerosene, organic solvents and other chemical substances we use in ourbusiness activities so that we maintain compliance with regulations such as the Fire Service Act
and Industrial Safety and Health Act.

Downstream

Category 3

Purchased
Fuel and energy-related
products and activities not included inservices
Scope 1 or 2
114,984 t-CO₂
339 t-CO₂
Composition:
Composition:
30.0 %
0.1 %Category 2

EIZO

Category 5

Category 12

Waste generated inoperations
256 t-CO₂
Composition:
0.1 %End-of-life
treatment of soldproducts
4 t-CO₂
Composition:
0.0 %Category 7

Collection and Recycling of Used Products
The EIZO Group has been collecting and recycling used products in compliance withenvironmental laws and regulations in each of the countries where it operates.
Japan

Category 11

Collection of Used EIZO Products from Homes
In compliance with the Waste Disposal Act and theUse of sold products
256,790 t-CO₂
Composition:
66.9 %

Employee commuting
758 t-CO₂
Composition:
0.2 %Law for Promotion of Effective Utilization of Resources,
EIZO established its Product Collection and Recycling

383,656 t-CO₂

Scope of Data: EIZO Group (excluding *1 and *2) *1 EIZO Corporation headquarters, *2 Shipment volume of products as cargo owner

End-of-Life EIZO Monitors (for Home Use)
Collected in FY2018
Volume in Weight (kg)
Quantity (units)

CRT Monitors

LCD Monitors

10,048.8

12,460.0

407.0

1,780.0

System for the free collection of home-use monitors

Recycled volume (kg)7,091.9

10,885.4

purchased after October 1, 2003, in accordance with the

Recycling ratio (%)

70.6

87.4

PC Recycling Mark program.
Water Use

Collection of Used EIZO Products from Corporate Users
In compliance with the Waste Disposal Act and the

We use only groundwater in the area around EIZO Corporation’s headquarters. We monitor water
usage and wastewater discharge to reduce the risk of subsidence and stress on wastewater
treatment systems. Moreover, we use water in our corporate buildings as well as for a snow
melting system and for watering plants in the summer. Our manufacturing processes do not use
any water.

Our total volume of industrial waste remains at
almost the same level as that of the previous year
but is still large despite having decreased. A major
factor is the increased size of packing materials toaccommodate larger liquid crystal display panels,
procured externally. Since Group companies inGermany were added to the scope of calculations
in fiscal 2016, there is no continuity between data
for this year and that for fiscal 2015 and earlier.

CRT Monitors

LCD Monitors

Volume in Weight (kg)469.1

1,617.0

Quantity (units)

19.0

231.0

for business use under our Product Collection andRecycled volume (kg)344.0

1,280.4

Recycling System.

Recycling ratio (%)

73.7

79.2

Law for Promotion of Effective Utilization of Resources,
we have been collecting and recycling used products

Industrial Waste

End-of-Life EIZO Monitors (for Business Use)
Collected in FY2018

Europe▶ Discharge of Industrial Waste and Recycling Rate



























































In August 2005, the European WEEE Directive went into effect with the aim of reducing
environmental impact through promotion of the 3R’s of reduce, reuse and recycle for discarded
electrical and electronic equipment. EIZO has complied with the directive by establishing acollection and recycling system for applicable products sold in Europe.
United States
EPEAT standards require the provision of collection services for used electric/electronicequipment. EIZO has met this requirement by establishing a collection and recycling system forapplicable products sold in the United States.

EIZO Corporation CSR REPORT 201918

Operating as an International Corporation

Seven
Promises

We will act as an international corporation with a global outlook and mindset.

3

In order to ensure the delivery and ongoing worry-free use of our products worldwide, our Group companies and distributors in various countries maintain strong mutual relationships to support customers
and achieve sound corporate growth.

Business Development with a Global Outlook and Mindset
EIZO is represented in over 90 countries and regions worldwide by a network of 17 Group companies and 20 distributors.

EIZO Europe GmbH

▶ Numbers of Employees by Country

EIZO Technologies GmbH(as of March 31, 2019, includes temporary workers)

 

EIZO Nordic AB

Germany

Japan




Switzerland 

Sweden

EIZO GmbH

Italy



USA


Czech Republic






The Netherlands Austria
Saudi Arabia

Belgium

United Kingdom

China


India

UAE

EIZO Corporation( 6 group companies)






 

EIZO Rugged Solutions Inc.

EIZO Limited





Total



EIZO Inc.

  Saudi Arabia regional sales officeHong Kong





EIZO Display Technologies(Suzhou) Co., Ltd

▶ Composition of Net Sales by Region (FY2018)

EIZO Austria GmbH

EIZO AG 


*1 EIZO Europe GmbH is headquartered in Germany with branch offices in Belgium, Italy, the Netherlands, and the Czech Republic.
*2 EIZO GmbH is headquartered in Karlsruhe with a branch office in Plauen.

EIZO Corporation (R&D, manufacturing, sales and marketing)Group companies (R&D, manufacturing, sales and marketing)Group companies (sales and marketing)Distributors
Countries where EIZO products are sold 



 













 *Net sales figures are broken down by country or territory where the customers
are located.

EIZO Corporation CSR REPORT 201919

SevenPromises 3

Operating as an International Corporation

Development and Production Network Coherent Development and Production System
The EIZO Group has three production sites in Japan, Germany, the United States and China,
forming a network that maintains a coherent development and production system throughout
the Group. This enables us to apply stringent quality control from development to production,
promote the creation of development synergies that maximize the strengths of each base, andconstruct an optimal production system for each market and customer. In addition, we promptly
share information obtained in the course of development and production along with opinions
and requests obtained from markets and customers to incorporate into product development
and customer support.

EIZO United
Group companies and distributors gather once a year at the EIZO Corporation headquarters
to participate in technology showcase and general and individual meetings to deepen theirunderstanding of EIZO’s business direction and products. In fiscal 2018, 86 people from30 countries and regions visited theheadquarters to exchange information on
their mutual activities and thus broaden
their collective base of knowledge
while forging closer ties between Group
companies and distributors.
Mindset as an International Corporation—Efforts Related to Conflict Minerals

Sales Network Group Companies and Distributors
EIZO products are sold in more than 90 countries and territories through our Group companies
and 20 global distributors (as of June 2019).
Direct Sales System
Our business extends to healthcare, graphics and V&S (Vertical & Specific) markets. Customers inthese markets demand direct, ongoing communication with the manufacturer as well as solid
global support. To effectively respond to these specific market environments and diversified sales
channels, we have sales subsidiaries in the United States, United Kingdom, Germany, Switzerland
and Sweden. We strive to achieve further business growth in Europe by reinforcing regional sales
in North America and Europe. Furthermore, to expand our sales activities into emerging markets,
where our specialized markets are expected to grow, we have employed local sales staff in Saudi
Arabia, the U.A.E. and India and are enhancing our approach to customers.

Important mineral resources used as raw materials for components in IT, electronic, and otherproducts and quarried in troubled and high-risk regions, including the Democratic Republic of
the Congo and its neighboring countries, are associated with concerns that they may be linked to
the funding of organizations responsible for various problems. These include fraudulent activities,
human rights violations, forced labor and child labor, environmental destruction, and money
laundering. The EIZO Group considers this issue a social responsibility and aims to ensure that the
procurement of minerals used in its products are not linked to conflict or fraud. To that end, theGroup reviews and confirms with its entire supply chain that specific mineral resources (tantalum,tin, tungsten, and gold, which are four minerals defined as conflict minerals in the Dodd-Frank Act
of the United States, and cobalt) are purchased from suppliers not involved in any misconduct.
If there is risk of involvement, the Group will work to eliminate it. In addition, the Group is amember of the Responsible Minerals Initiative and provides consistent support for responsible
sourcing activities from conflict and high risk areas.

One Country/Territory, One Distributor System
From the very beginning of selling proprietary products outside Japan, we have adopted a
one country/territory, one distributor system, in which a single distributor (or Group company)
is responsible for all sales within a given country or territory. This unique system enables us
to accurately discern customer needs in each country or territory by distributors or Group
companies that fully understand the culture and values of their respective regions and provide
optimal products. It also allows us to offer products through sales methods that are appropriate
for each country or territory.

EIZO Corporation CSR REPORT 201920

SevenPromises

4

Open and Fair Trade

We will conduct open and fair trade.
Our suppliers are essential partners for ensuring the long-term viability of our business. We therefore ensure that transactions are conducted in a fair and equitable manner and strive to forge relationships oftrust based on mutual prosperity.

Relationships of Trust Based on Mutual Prosperity
With respect to our suppliers, we are committed to forging relationships of trust based on mutual
prosperity to build successful, long-term partnerships, and we strive to conduct transactions
that are fair, equitable and transparent. In overseas sales, authority is delegated in each country
to Group companies and distributors who are knowledgeable about local culture and values.
This has enabled us to actively engage in overseas sales based on a deep understanding ofour products. We have sought to expand sales by building on the relationships of trust andpowerful partnerships we have developed over time, cooperating with distributors in organizing
exhibitions, and providing customer support.
Enhancing Employee AwarenessConducting transactions in a fair and open manner requires that each employee have thenecessary level of knowledge and awareness. We seek to deepen their understanding andawareness with a steady flow of compliance information through our intranet and study sessions.
Related topics include anti-trust regulations directly associated with business transactions. They
also include procedures for handling confidential information, as required by regulations thatprohibit insider trading and that govern relationships with suppliers.
Handling Information Obtained through Suppliers
We obtain confidential information from suppliers and customers through proper channels andwill not seek to obtain or use information that is known to have been improperly obtained ordisclosed. In addition, we pay the utmost care in handling the information that we have obtained
and in managing it follow the appropriate procedures.
Unequivocal Prohibition of Bribery
We do not offer money or other benefits in violation of the law governing relationships with public
servants and employees of public institutions. Likewise, in our relationships with suppliers, we do notoffer or accept entertainment, gifts or benefits that violate the law or deviate from generally acceptedbusiness practices, and we are explicit in communicating our corporate stance to ensure that they
understand it.
EIZO Supplier Code of Conduct
The company established the EIZO Supplier Code of Conduct to ensure that sound business
operations are being undertaken globally and under the EIZO Group Principles of Conduct. We will

pursue CSR through our business activities as well as with our suppliers by asking all business partners
involved in procurement to actively promote CSR activities, including compliance, respect for humanrights, environmental preservation, and safety and health.
Supplier Declaration
We obtained an agreement on compliance with the EIZO Supplier Code of Conduct in the form ofSupplier Declarations from all business partners involved in procurement. The suppliers conduct selfchecks on the status of implementation and compliance in an effort to improve and enhance theiroperations.
Basic Procurement Policy
We deal with suppliers on an equal opportunity basis in accordance with procurement policies.
In conducting transactions, we select suppliers who meet our standards as listed below.
Selection Standards for Suppliers
1 Sound management
2 Technological excellence that will contribute to the quality of our products
3 Appropriate quality, prices and delivery schedules for products and materials to be supplied to us
4 Stable supply capacity and ability to respond flexibly to fluctuations in demand
5 Compliance with relevant laws, consideration for the environment and an active involvement
in environmental preservation
Developing Mutual Understanding with Suppliers
As a manufacturing company striving to create excellent products that satisfy customers around theworld through our primary business operations, we place high priority on controlling quality, delivery
schedules and the cost of parts and materials procured from suppliers as well as confirming that
supplier operations are environmentally sound. We provide opportunities for regular exchanges of
information to address these issues and ensure that our suppliers share a common understanding
with us in regard to each other’s management policies and technical strategies.
Materials Procurement Briefing
We conduct regular briefings with our suppliers to explain our basic
procurement policy and request their cooperation. Also, we share
information on the market environment and our future direction.
These briefings, attended by many suppliers, contribute to a greater
understanding of EIZO and are used to gather information for
subsequent incorporation into business decisions.

EIZO Corporation CSR REPORT 201921

Developing Mutual Understanding
with SuppliersSevenPromises

5

Strong Bonds of Trust with Stakeholders

We will seek to build and maintain strong bonds of trust with our stakeholders
We will sincerely engage with stakeholders to forge closer bonds of trust through communication channels while fulfilling our responsibilities.

Relationship with Each Type of Stakeholder
EIZO’s Stakeholders

EIZO’s Responsibility

Objectives

Approaches• Developing better products• Creating and offering products with new value

Customers
P.23• Developing products from the customer’s
standpoint

In addition to offering products that satisfy customers, we listen
closely to their feedback and provide useful support.

• Responding clearly to questions and inquiries• Thoroughly responding to customer requests andfeedback• Setting up Contact centers as customer liaison points−Responding to questions and inquiries before and after purchase−Pre- and post-sales technical support• Sharing information with relevant departments and considering
incorporation into products• Interacting with customers at showrooms and through direct dialogue• Providing and collecting information through participation in trade shows• Providing timely information via the corporate website

Suppliers
P.21

We view suppliers as essential and important partners in thecontinuation of our business, and forge powerful relationships by
sharing management policies and technical strategies.

Employees
P.27-30

We are a company focused on creative development that requires
the imaginative ideas and powerful motivation of its employees.
We therefore work to create a broadminded corporate climate anda workplace in which employees have a sense of security, and we
support our employees in their self-development.

• Building relationships of trust• Sharing information and creating mutual understanding as partners• Fair business transactions• Establishing selection standards, dealing with suppliers on an equal
opportunity basis• Explaining corporate policy and broadening
understanding among suppliers

Shareholders
P.23

We strive to gain the understanding and trust of our shareholders
by providing fair and accurate information on management
policies, business strategies and financial performance, and by
maintaining transparency in our corporate management.

Local
Community
P.24

We seek to build solid relationships with the local community
to gain their understanding and cooperation in pursuing ourbusiness operations.
We are committed to fulfilling our responsibilities as a corporate
citizen.

• Holding material procurement briefings• Motivating workplace environment• Providing various educational programs• Developing excellent personnel• Supporting self-development activity• Promoting work-life balance• Creating workplaces that reflect employee opinions and sound labormanagement relations through consultation conferences• Securing safety and health• Timely and appropriate disclosure of information• Enhanced corporate value• General shareholders meeting (holding informal gatherings)• Stable dividend payment• Investor relations• Preventing accidents and disasters at eachbusiness site

• Receiving company visits• Sponsoring various events and organizations• Protecting the regional environment• Supporting environmental conservation activities• Cooperating with regional development andpromoting culture• Corporation with Local Community and association

EIZO Corporation CSR REPORT 201922

• Participating in local voluntary activities

SevenPromises 5

Strong Bonds of Trust with Stakeholders

Relationships with Customers

Relationships with Shareholders

We provide product information on our Website, at our showrooms and through sales andpromotional activities. Also, we strive to communicate directly with customers through various
channels in order to answer their questions fully and respond to their requests and feedback.

We conduct investor relations activities based on the principle of providing fair and accurate
information on management policies, business strategies and financial performance to all
stakeholders.

▶ Feedback System for all Types of Customer Input

Basic Policy on Information Disclosure
We disclose information in a timely and appropriate manner in compliance with the Financial
Instruments and Exchange Act and related regulations as well as the “Timely disclosure rules
and other regulations for issuers of listed negotiable securities or valuable instruments” of theTokyo Stock Exchange. We strive to ensure any material information that may affect investment
decisions is delivered to all market participants in an equitable manner.

Customer Liaison
EIZO Contact Center
Customer liaison dedicated to ordering
Customer liaison for technical support
Showroom
Direct sales website

General Shareholders’ Meeting

WebsiteDistributors

Customers

Sales companies/Retail stores

Customer Liaison
Each Group company has set up a customer liaison process (including access by phone or e-mail)to receive inquiries and questions related to EIZO products and technology. Customer inquiries
and requests are promptly shared and appropriately addressed within the company, relevant
departments and the Group. They are also utilized to guide product development and prepare
the information we provide to customers.
EIZO Contact Center (Japan)
The EIZO Contact Center in Japan responds
to customers with answers to their inquiries
related to product specifications and functions
as well as consultations related to purchasing
products, by phone, e-mail and fax.

▶ Calls to the Contact Center (from May 1, 2018 to April 30, 2019)  

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We schedule our annual general shareholders’ meeting while taking the convenience ofshareholders into careful consideration by avoiding days on which many shareholders’ meetings
are held by other companies. Invitations are sent far in advance to provide enough time forshareholders to examine the proposed resolutions and the state of our operations and are posted
on our website (including an English summary version). As for the exercise of voting rights, wehave established an environment that makes it easier for shareholders to vote at their convenienceby offering online voting and other options in addition to postal mail. Furthermore, we provide
opportunities for direct communication with our shareholders such as by displaying products andholding informal meetings with shareholders on the occasion of the general shareholders’ meeting.
Company Presentations for Investors
We invite institutional investors to our semi-annual earnings results briefings in Tokyo as well as
individual IR briefings and company tours, where we report on our business direction, activities,
and performance. We also hold briefings for individual investors when appropriate in order topromote a greater awareness of our company.
Status of Shares and Shareholder Composition▶ Distribution of Shares by Shareholder Type (as of March 31, 2019)▶ Status of Shares (as of March 31, 2019)

Shares authorized

65,000,000

Shares issued

22,731,160*

Shareholders

5,507*Including 1,410,709 shares of treasury stock

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EIZO Corporation CSR REPORT 201923


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SevenPromises 5

Strong Bonds of Trust with Stakeholders

Relationships with Local Communities
We seek to contribute to the development of local communities and the creation of better
environments as a member of the community by sponsoring and funding the local organizations
and activities in each country that are supporting people with diseases and disabilities.
Examples of Contributions to Local Communities
EIZO Corporation (Japan)
Employees and theirfamilies voluntarily
participated in the Clean
Beach Ishikawa, a coastal
protection campaign
in Ishikawa Prefecture,
to protect the coastal
environment.

Participated in a beach cleanup in
Hakusan City

Other Activities• Cooperated with the Ishikawa Keiei Tensho Juku (anactivity for young corporate managers who will bear
responsibility for the future of the regional economy)
through operational advice and lectures• Cooperated as an executive committee member and cosponsor of the Ishikawa Kanazawa Spring Green Music
Festival

EIZO GmbH (Germany)
We provided monitors andprogramming equipment
to a technology workshop
at the Karlsruhe City Library.
Our employee participatedas an instructor and taught
children the basics ofcomputer programming.

Supported a workshop for children

Other Activities• Donated to the Braunsche Stiftung nursing facility• Sponsored Running with Heart, a charitable activity tosupport pediatric cancer patients in hospitals• Cooperated in Girls Day, an event that introduces girls andyoung women to engineering careers

EIZO Rugged Solutions Inc. (USA)At the STEM Night, ascience, technology, andmathematics event at a
local school, we conducted
experiments for children byusing electronic devices toconvey the fun of scienceand technology.

Cooperated in a science,technology, and mathematics
event for children

Other Activities• Participated in a blood donation drive

EIZO Europe GmbH (Branch Office in the
Netherlands)
We sponsored a bicycle
team in the Alpe d’HuZes,a race that raises funds forcancer research.
Other Activities• Sponsored and donatedSponsored a bicycle teamparticipating in Alpe d’HuZes
books to the Het Beter Boek
activity of giving books to
hospitalized children• Co-sponsored Stichting Leven Met Kanke, an organizationthat supports cancer patients

EIZO Limited (United Kingdom)• Donated to Christmas in July, an activity run by
Sebastian’s Action Trust that organizes special times
for sick children and their families to create wonderful
memories. EIZO Limited donated gifts to sick children
and their families andparticipated in the activity.
• Donated 20 repaired
second-hand monitors to
the staffroom of Lakeside
Primary School, a local
Monitors donated to a local school
school.

Other Activities• Supported the development of facilities for the Berkshire
Women’s Aid, an organization that supports victims ofdomestic violence• Helped with gardening at the Sebastian’s Action Trustfacility for child patients with serious diseases• Co-sponsored an exhibition held by students at the Central
Saint Martin’s Design University• Held the EIZO Student Photography Award photo contest,
provided a monitor as an award, and introduced an
employer to the winners

COLUMNEIZO Pink Ribbon Day
Besides our breast imaging monitor being instrumental in terms of accurate diagnosis andthe early detection of breast cancer, we participate in and sponsor academic conferences andother activities related to breast cancer as a means of diffusing the importance and uses of suchmonitors. On EIZO Pink Ribbon Day, at our domestic and overseas sites, we have worn pink
clothing or accessories and have deepened our understanding of the disease, and have also
donated to the Pink Ribbon campaign.

SwedenUnited States

Austria

Belgium

Germany

United Kingdom

EIZO AG (Switzerland)
We donated to the Special
Olympics to support sports
activities for people withintellectual disabilities.
Other Activities• Donated to Worldskills, anorganization that runs worker skills
competitions

Donated to the Special
Olympics

EIZO Corporation CSR REPORT 2019

24

Japan

Strict Respect and Compliance with both the Letter and Spirit of the Law

Seven
Promises

We will strictly respect and comply with both the letter and the spirit of the law as a good corporate citizen.

6

We seek to gain stakeholder trust by consistently generating corporate value as a Group. In doing this we believe that we must enhance our corporate governance and raise the compliance awareness of each
employee.

Board of Directors

Corporate GovernanceWe strive to be a company that builds and maintains relationships of trust with stakeholders
who support us and consistently enhances its corporate value. To this end, ensuring sound,transparent and efficient management is essential, as is viewing the ongoing enhancement ofcorporate governance as a vital management concern.
▶ Corporate Governance System

Shareholders’ Meeting
Election/dismissal

Cooperation

Election/dismissal
Audit and Supervisory
Committee
4 directors who are Audit
and Supervisory
Committee members

Election/dismissal
Board of
取締役会
Directors’Meeting
Auditing/supervision(including 3 outside directors)

Board of Directors(3 directors who are not Audit andSupervisory Committee members)

ReportReportInstructions

ReportAppointment/dismissal
Instructions/supervision

Accounting
AuditorInternal Auditing
Department(Audit Office)Cooperation

Internal Auditing

ReportManagement
Committee
Instructions/supervision

Operating Officer System

Operating Officers
ReportManagement Committee
The Management Committee is mainly composed of full-time directors and operating officers
and is convened as required to accelerate strategic decision making, respond to important issues
and deliberate or report on the status of operations and other matters.

President
Instructions

Inspectionof accounts

The Board of Directors, composed of three directors who are not members of the Audit andSupervisory Committee and four directors who are members of the Audit and Supervisory
Committee, bases its decisions on frank discussions while also striving to strengthen its
supervision of management. The board meets on dates scheduled for each fiscal year and asneeded. All important matters related to the company’s decisions are discussed, and status
reports on the execution of operations are presented on a regular basis.
Three of the four directors who are members of the Audit and Supervisory Committee areoutside directors (as of June 20, 2019). They maintain no special interests in the company andtherefore act in a highly independent capacity. The outside directors participate in decisionmaking on important matters from an objective and impartial standpoint while auditing andsupervising the execution of operations by directors. We have selected all the outside directors
mentioned above as independent directors as stipulated under the Tokyo Stock Exchange
regulations.

Instructions/supervision

Departments/
Group Companies

We have introduced an operating officer system to separate the supervision of management andthe execution of operations while accelerating the pace of operational execution.
Audit and Supervisory Committee
Our Audit and Supervisory Committee is composed of four members including three outside
directors. It meets on dates scheduled for each fiscal year and as needed. Its members audit
and supervise the execution of duties by directors in accordance with the audit policy, plansand other committee decisions. These audits and supervisory functions are conducted throughthe investigation of operations and assets by attending the Board of Directors and otherimportant meetings in cooperation with the Internal Auditing Department and Internal Control
Department.

EIZO Corporation CSR REPORT 201925

SevenPromises 6

Strict Respect and Compliance with both the Letter and Spirit of the Law

Internal Auditing System
The Internal Auditing Department carries out internal audits at all Group companies in Japanand overseas in accordance with the Basic Annual Audit Plan, based on the Basic Regulations on
Internal Audits, which specifies audit policies. All findings of these internal audits are reported
to the president. The department is composed of two members. An auditor who has wide
knowledge of the departments to be audited is separately appointed to carry out the audit.
Internal Control System
We have a basic policy underlying a system that ensures directors execute their tasks incompliance with the law and articles of incorporation, along with a system for ensuring theappropriateness of other operations. Under this Basic Policy on Internal Control System, we
have proceeded to develop related systems and to complete the groundwork for managing ourinternal control systems. An internal control system concerning financial reporting is also in placein accordance with the Financial Instruments and Exchange Act.

Risk Management
As part of our development of an internal control system, we have established and operate a risk
management system to integrate and centralize the management of risks that could affect ourbusiness activities. Risk management is supervised by the Management Conference and the Risk
Management Committee, and risks identified by each department are examined by the committee.
Any risk that could have a significant impact on our business is identified as a material risk by theManagement Committee. Appropriate countermeasures are discussed and implemented.
In view of the increasingly global nature of our business, we expanded the scope of risk
identification and evaluation to include Group companies in and outside Japan.
Business Continuity Plan (BCP)
To be prepared in the event of a major disaster and other incidents, EIZO formulated a BCP
disseminated throughout the company. Particularly with regard to our BCP for disaster response,
we have established procedures for restoring critical operations and resuming the supply of our
products within one month, in addition to confirming employee safety and facilitating necessary
rescue operations in the immediate aftermath of a major disaster.

Compliance
Our Approach
We have established an organizational structure for guaranteeing compliance and have beendeveloping measures and systems to ensure effectiveness. We are steadily promoting these measuresin accordance with an annual plan from a long-term perspective.
Compliance Training
We established the EIZO Group Principles of Conduct – The Seven Promises to serve as our
corporate philosophy and a standard in decision-making as well as actions undertaken throughthe course of our business activities. Moreover, we seek to instill a thorough awareness of thephilosophy among all Group officers and employees in Japan and overseas.
For officers and other employees, regulatory and other related information are always
available on the corporate intranet, and we regularly provide compliance training material sothat they can update themselves and enhance their knowledge. In fiscal 2018, we offered online
training for all overseas Group companies and held individual workshops for domestic Group
companies.
In addition, we organize workshops for each job position, such as for officers, managers, andnew employees, to establish a full awareness of the necessity and importance of compliance andto cultivate an ethical mindset.
Strengthening the Information Management System
In accordance with our established guidelines on information management, we ensure theproper handling of confidential, personal, and other information. We have also appointed an
information management representative with overall responsibility for improving our companywide information management system. In order to strengthen the information management
system, we have implemented actions that include the establishment of a contact point for
responding to security incidents such as information leaks. In particular, we reorganized theprotection system for personal information at Group companies in Japan and overseas in fiscal
2018 and responded to the EU General Data Protection Regulation (GDPR), which is a personal
information protection regulation in Europe. We also obtained JIS Q 15001 (Privacy Mark)certification in Japan.
Internal Whistle-Blowing System
To further strengthen our compliance system, we strive to ensure the early detection andprevention of illegal activity or misconduct through our internal whistle-blowing system at all
Group companies in and outside of Japan. Officers and regular employees are informed that theyshould consult on laws and ethics in business and submit a report immediately after learningof activities that are in violation of laws, regardless of their own involvement. We ensure thatthe privacy of the whistle blower is protected and that the individual will not be placed at any
disadvantage for reporting the violation.

EIZO Corporation CSR REPORT 201926

Broadminded Corporate Culture

Seven
Promises

We will respect basic human rights and value a broadminded corporate culture.

7

EIZO is a company focused on creative development that requires the imaginative ideas and powerful motivation of all its employees. We therefore take various measures to create a broadminded corporate
culture by developing an environment that encourages the free exchange of opinions and a workplace in which employees have a sense of security. Much of our top management at overseas Group companies
is composed of local personnel, and we pay due consideration to the diversity of each country’s cultures and customs in order to create the most suitable working environments.

or company. As a result, the EIZO Group maintains a high retention rate, which contributes tomedium- to long-term human resource development and business operations.

Laying the Foundations for a Motivating Workplace
We undertake various activities to create a motivating workplace environment that cultivates
excellent human resources for the sake of the long-term growth of our personnel as well as
further corporate development.

▶ Turnover Rate of Young Employees (within One Year of Joining the Company): EIZO Group (in Japan)

Employment▶ EIZO Group as of March 31, 2019

Total

Overseas
1,694

520

2,214

Male

910

349

1,259

FemaleNumber of employees (including temporary workers)

2017

2018

2.94%

2.56%

Promoting the Careers of Persons with Disabilities

To ensure that EIZO continues to develop cutting-edge visual technology for creating andoffering new values as a company focused on creative development, we are expanding ourengineering staff and creating a motivating workplace for our employees.

Japan

2016
2.56%

784

171

955

Engineering staff included in the above numbers

345

87

432

Average age

39.9

44.4

41.0

Average length of service

14.2

11.0

13.4

Persons with disabilities are engaged in careers at many of our worksites. As of March 2019, 26
persons with disabilities are employed by the Group in Japan. Although the total number ofGroup employees is on the rise, we have not achieved the statutory employment rate of 2.2% andthus have been making active recruitment efforts. These include participation in joint company
information sessions for persons with disabilities and the acceptance of interns with the intentionof hiring recent graduates. We will continue to make these efforts and improve our workplaceenvironment while creating work opportunities for disabled persons as we expand our business.
▶ Percentage of Employees with a Disability: EIZO Group (in Japan)

March 2017

March 2018

March 2019

1.85%

2.18%

2.13%

Paying Due Respect to Human Rights▶ EIZO Group in Japan

Graduate recruits (joined the company in April 2018)43

Mid-career recruits (joined the company between April 2018 and March 2019 (full-time))

83

Average annual working hours (FY2018)

1,957

To curtail behavior that undermines individuality at the workplace and throughout ouroperations, such as forced labor and child labor, discriminatory remarks or actions, and sexual or
power harassment, we have clearly stated our position on the matter in our Principles of Conduct
and provide related education for all Group employees.

Developing Trust-Based Labor-Management Relations
Mutual understanding is the cornerstone of labor-management relations. In keeping with thisfundamental point, we endeavor to develop trust in labor-management relations by encouraging
dialog through the establishment of a consultation conference. These conferences discuss awide range of topics, from labor-management agreements and reduction of overtime to ways for
improving the work-life balance and employee benefit packages. We also maintain good labormanagement relations at Group companies under the specific circumstances of each country

EIZO Corporation CSR REPORT 201927

SevenPromises 7

Broadminded Corporate Culture

Supporting Childcare and Nursing Care

Work Style Innovation
To respond to diversifying work styles and ensure that employees are able to work with a sense ofsatisfaction, accomplishment, and happiness, we believe in the importance of creating extra timefor employees to refresh their mind and body.
EIZO Group companies in Japan are conducting Work Style Innovation to balance thehappiness of our employees with corporate growth by maintaining the high quality and reliabilityof our products and services while significantly enhancing operational efficiency and productivity.
Specifically, we will rebuild the structure and mechanism of our work through Business Process
Re-engineering and invest in infrastructure and systems with an eye on the future, that is,
introducing AI, IoT, and RPA while simultaneously changing the mindset of our employees.

Under the respective laws of each country, we support various programs including maternity
leave, childcare leave and nursing care leave, shorter working hours, and leave to care for sickchildren. We have developed a supportive working environment that includes measures suchas reducing working hours up to two hours per day for childcare to flexibly meet employee
needs. We plan to enhance our programs for supporting employees with childcare or nursing
responsibilities by introducing benefits such as childbirth leave for prospective fathers.
▶ Number of Applicants (EIZO Group in Japan)

FY2016FY2018FY2017

Childcare/Nursing Care Leave

54

52

50

Reduced Working Hours for Childcare or Nursing Care

63

67

63

Creating Leisure Time
Since its inception in fiscal 2017, Work Style Innovation has brought about reductions in meetingsand documentation. As part of a company-wide project, we closely reviewed business processes
and implemented measures that include improvements under 94 themes. As a result, overtime
work in the administrative division decreased by 23% year-on-year.
In fiscal 2019, we are working on a plan that targets a 30% reduction of overtime work,
including the effects of introducing RPA to the administrative division, toward the ultimate goalof zero overtime work during normal operations. Our average rate of paid leave taken by all
employees continues to rise compared to the national average of companies of a similar size.
This is the result of measures that encourage employees who have been taking fewer paid
leaves to take more days off or consecutive leave. We believe that the extra time created throughthese initiatives will benefit them in that they can refresh their mind and body, engage in selfdevelopment and social contribution activities, broaden their perspectives, and enhance theirabilities through such activities. For those whose overtime pay is reduced because of theirsuccess in streamlining workflows, we introduced a bonus system that rewards such efforts.
▶ Average Working Hours (EIZO Group in Japan)▶ Rate of Taking Paid Leave (EIZO Group in Japan)

FY2016FY2017FY2018FY2016FY2017FY20182,005 hours

1,964 hours

1,957 hours

73%

71%

76%

Opportunities for Recreation and Exchange
A variety of sports and cultural activities have been established within
the company, and employees are enthusiastically engaged. The company
provides an environment that supports these activities by, for example,
supplementing costs and permitting the use of company facilities.

Human Resource Development
Reinforcing Management Capabilities
Management-level employee training is a high priority at EIZO. We ensure the practicalusefulness of training by setting a theme for each fiscal year, such as strategic thinking, customer
development and operational reform. Training is offered to candidates for management positions,and newly appointed managers receive training on compliance, fair job evaluation and effective
allocation of work to deepen their understanding of these areas.
Supporting the Active Participation of WomenEIZO has formulated and released its Action Plan for Promoting the Role of Women and is
working to improve the working environment so that female employees can play leading rolesin the company. Currently, the ratio of female managers in the EIZO Group in Japan is 4.3%, andthat of leaders in general staff positions is 3.4%. In March 2019, we formulated the second action
plan (fiscal 2019–2021), in which we set targets of 7% for female managers, 30% for new female
graduates in regular positions, and 5% for leaders in general positions. Other measures we have
implemented include the dispatching of female employees to management training seminars
conducted by outside institutions and providing training for selected mid-level employees, active
participation of female employees in recruitment activities, and consideration of a personnel
system that takes into account diverse work styles.

Tennis club

EIZO Corporation CSR REPORT 201928

SevenPromises 7

Broadminded Corporate Culture

Emphasis on Educating Younger EmployeesFirst-year employees participate in programs on basic knowledge for corporate etiquette and on
the company policy, organization and rules. They also receive onsite factory training to learn
about the foundations of our company. We conduct a variety of programs specifically targeting
first-year employees, including technical training for new engineering staff to ensure theyacquire a broad foundation of knowledge on our basic technologies. Additionally, we provide acomprehensive education program combining on-the-job training (OJT) and off-the-job training(Off-JT) for young employees, enabling them to develop the ability to get things done well withmarket insight and a global mindset. For OJT in each department, managers draw up three-year
career plans in consultation with young employees, thus providing a basis for a systematic OJT
program.
Our Off-JT for upgrading the skills of young employees includes group-based training for
acquiring business skills, selling in stores to identify market needs, and overseas internships thatprovide shortterm assignments at overseas Group companies.
▶ Education Programs for Young Employees

1st yearTechnical

Sales/
office work

Common

2nd yearTechnical
training
for new
engineering
staff(one anda halfmonths)New
employeetraining(one
month)

Training
after
assignment

3rd year

4th year

5th year+

Expertise seminar (in and outside the company)
Training for young employees
Off-JT 1: Business skill training
Off-JT 2: In-store sales training
Off-JT 3: Overseas internship for selected employees
Off-JT 4: Customer visiting training
Well-planned OJT: 3-year plan with periodic interviews with the supervisor

Business knowledge training(accounting/financial affairs, marketing, compliance, etc.)
Development of Global Human Resources(overseas trainee/temporary assignment, company English conversation classes)
Support for personal development(correspondence study, acquisition of qualifications, online English conversation, etc.)

Our Global Initiative
Development of Global Human Resources
Many top management members of the Group companies outside Japan are local
businesspeople who can build a workplace environment that suits the particular country’s culture
and practices. To develop global human resources, EIZO in Japan and overseas Group companies
provide an exchange program for engineers. Through the program, staff in Japan are dispatched
for two or three years to an overseas Group company, and for young core personnel there is also a
trainee program (a short-term assignment of about two weeks to three months). Those programs
aim to increase the number of employees who can work effectively in a different culture andmanage technology with a global perspective, as well as to cultivate new technological expertise.

VOICE
For two months between October and December 2018, I participated intraining programs at sales group companies (EIZO Inc., EIZO Europe GmbH,and EIZO Limited) in North America and Europe. Along with sales andtechnical staff from 13 North American cities and 5 European countries, I
visited resellers and customers in all key markets apart from amusement.
Despite the cultural differences, I got the feeling that people remain
confident in EIZO around the world. And through the training, I realized that
local staff members have made great efforts to establish the EIZO brand andbuild a business model and that they maintain a strong relationship of trustwith the headquarters. In addition, it was as good opportunity to gain a
new perspective and value as an engineer because the diversity of products
and technologies required is attributable to differences in culture and theenvironment of each region.
Going forward, I would like to further develop EIZO as a global enterpriseby utilizing the global mindset acquired through this training and ourcooperative relationships with other Group companies.

Fostering the next generation of leaders with job performance, market insight and a global mindset

EIZO Corporation CSR REPORT 201929

Atsunobu Omi
Senior Engineer
R&D, Visual Technologies(Embedded Technology)
Joined the company in 2006

SevenPromises 7

Broadminded Corporate Culture

Promoting the Occupational Health and Safety Management System

Securing Safety and Health
The EIZO Group established the Basic Occupational Health and Safety Policy and is
implementing eight initiatives to establish a work environment in which employees can maintain
good health and work safely. By creating a work environment that is healthy, vigorous, and easy
to work in, both mentally and physically, we will foster a free corporate culture and contribute to
making the workplace safe and comfortable.
In addition, we have introduced an occupational health and safety management system topromote ongoing maintenance and develop our activities.

Occupational Health and Safety Basic Policy
The EIZO Group will create workplaces where all members are able to work safely and in good
health. We established the following policies, endeavor to eradicate occupational incidents,and establish and implement activities concerning occupational health and safety.
We therefore:
1 Conduct periodic assessments to identify occupational health and safety risks and implement

appropriate countermeasures.
2 Raise awareness of maintaining and improving physical, mental, and emotional health andcontinually improve the health and safety of our members through on-going collaboration
between the companies and its employees.
3 Establish an occupational health and safety management system and occupational health andsafety goals, implement, review and continually improve performance.
4 Create opportunities for participation and consultation on occupational health and safety issues

between members and the companies and ensure open communication between them.
5 Regularly educate members about occupational health and safety.
6 Comply with legal, moral and all other requirements regarding occupational health and safety.
7 Investigate and analyze the cause of any occupational accidents that may occurs and ensure

We introduced our occupational health and safety management system in order to maintain andimprove these areas. Under the system, we care for the health and safety activities for employees,
including those of partner company staff who work on the premises.
Currently, we are preparing to acquire ISO 45001 certification.
Health and Safety Management
We strive to prevent workplace accidents and impaired health by investigating dangerous
situations and toxicity and by implementing countermeasures at each worksite using risk
assessment methods. We also raise safety awareness through periodic workplace patrols andemployee training in KYT (hazard prediction training) and 5S activities (seiri, seiton, seiso, seiketsu,
and shitsuke, or in English: tidy up, clean, keep clean, and discipline).
For special work involving chemical substances, we strive to mitigate risks by assessing those
associated with chemical substances. Also, we verify target substances using safety data sheets(SDS), work confirmations, and appropriate protective equipment.
Number of Industrial Accidents
We are working to reduce industrial accidents through risk assessment activities for theprevention of accidents and awareness-raising in terms of disaster prevention. In fiscal 2018, there
was one industrial accident and no accidents resulting in lost work time (industrial accidents
involving leave of absence). Going forward, we will continue to develop our employee safety andhealth activities with the goal of zero industrial accidents.
Healthcare
Our efforts in this area include regular health checkups, preventive checkups for lifestylerelated diseases, mental health checkups, periodic environmental measurements, face-toface consultations with industrial physicians, and follow-up guidance based on the results ofhealth checkups. In addition, we are working to maintain the mental well-being of employee by
establishing a dedicated contact point for responding to any anxieties or concerns of staff.

corrective action is taken.
8 Prepare and provide training so that prompt measures are taken should an accident occur.

EIZO Corporation CSR REPORT 201930

Appendix

GRI Content Index
The EIZO Corporation Corporate Social Responsibility Report 2019 references the GRI Sustainability Reporting Standards 2016. The relevant contents and their locations are indicated below.
GRI 102: General Disclosures
Disclosure

102-1
102-2

Name of the organizationa. Name of the organization.

2

Activities, brands, products,
and services

a. A description of the organization’s activities.
b. Primary brands, products, and services, including an explanation of any products or services thatare banned in certain markets.

2, 9-11

Location of headquarters

a. Location of the organization’s headquarters.

2

102-4

Location of operations

a. Number of countries where the organization operates, and the names of countries where it has
significant operations and/or that are relevant to the topics covered in the report.

2, 19

102-5

Ownership and legal forma. Nature of ownership and legal form.

2

102-6

Markets served

a. Markets served, including:i. geographic locations where products and services are offered;ii. sectors served;
iii. types of customers and beneficiaries.

2, 9-11

Scale of the organizationa. Scale of the organization, including:i. total number of employees;
ii. total number of operations;iii. net sales (for private sector organizations) or net revenues (for public sector organizations);
iv. total capitalization (for private sector organizations) broken down in terms of debt and equity;
v. quantity of products or services provided.

Information on employees
and other workers

a. Total number of employees by employment contract (permanent and temporary), by gender.
b. Total number of employees by employment contract (permanent and temporary), by region.
c. Total number of employees by employment type (full-time and part-time), by gender.
d. Whether a significant portion of the organization’s activities are performed by workers who are
not employees. If applicable, a description of the nature and scale of work performed by workers
who are not employees.
e. Any significant variations in the numbers reported in Disclosures 102-8-a, 102-8-b, and 102-8-c(such as seasonal variations in the tourism or agricultural industries).
f. An explanation of how the data have been compiled, including any assumptions made.

27

Supply chain

a. A description of the organization’s supply chain, including its main elements as they relate to theorganization’s activities, primary brands, products, and services.

21

Significant changes to theorganization and its supply
chain

a. Significant changes to the organization’s size, structure, ownership, or supply chain, including:i. Changes in the location of, or changes in, operations, including facility openings, closings, andexpansions;ii. Changes in the share capital structure and other capital formation, maintenance, and alteration No change
operations (for private sector organizations);iii. Changes in the location of suppliers, the structure of the supply chain, or relationships with
suppliers, including selection and termination.

102-8

102-9

102-102, 19

a. Whether and how the organization applies the Precautionary Principle or approach.

16, 26102-12External initiatives

a. A list of externally-developed economic, environmental and social charters, principles, or otherinitiatives to which the organization subscribes, or which it endorses.

7

2. Strategy

102-15Key impacts, risks, andopportunities

Values, principles,standards, and norms of
behavior

a. A description of the organization’s values, principles, standards, and norms of behavior.

3

102-17

Mechanisms for advice andconcerns about ethics

a. A description of internal and external mechanisms for:i. seeking advice about ethical and lawful behavior, and organizational integrity;
ii. reporting concerns about unethical or unlawful behavior, and organizational integrity.

26

4. Governance102-18Governance structurea. Governance structure of the organization, including committees of the highest governance body.
25
b. Committees responsible for decision-making on economic, environmental, and social topics.

102-26

Role of highest governancebody in setting purpose,values, and strategy

a. Highest governance body’s and senior executives’ roles in the development, approval, andupdating of the organization’s purpose, value or mission statements, strategies, policies, andgoals related to economic, environmental, and social topics.

22102-40

List of stakeholder groupsa. A list of stakeholder groups engaged by the organization.

22102-42

Identifying and selecting
stakeholdersa. The basis for identifying and selecting stakeholders with whom to engage.

22

102-43

Approach to stakeholder
engagement

a. The organization’s approach to stakeholder engagement, including frequency of engagementby type and by stakeholder group, and an indication of whether any of the engagement wasundertaken specifically as part of the report preparation process.

22102-44

Key topics and concerns
raiseda. Key topics and concerns that have been raised through stakeholder engagement, including:i. how the organization has responded to those key topics and concerns, including through its
reporting;ii. the stakeholder groups that raised each of the key topics and concerns.

22

6. Reporting practicePrecautionary Principle orapproachStatement from seniordecision-maker102-16

5. Stakeholder engagement102-11

102-14

Report Page

3. Ethics and integrity

102-3

102-7

Disclosure

Report Page

1. Organizational profilea. A statement from the most senior decision-maker of the organization (such as CEO, chair, or
equivalent senior position) about the relevance of sustainability to the organization and its
strategy for addressing sustainability.

4-5

a. A description of key impacts, risks, and opportunities.

4-5, 10-12

102-45

Entities included in the
consolidated financial
statementsa. A list of all entities included in the organization’s consolidated financial statements or equivalent
documents.
2b. Whether any entity included in the organization’s consolidated financial statements or equivalent
documents is not covered by the report.

102-46

Defining report content
and topic Boundaries

a. An explanation of the process for defining the report content and the topic Boundaries.
b. An explanation of how the organization has implemented the Reporting Principles for defining
report content.

6102-47

List of material topics

a. A list of the material topics identified in the process for defining report content.

6, 8

102-48

Restatements of
informationa. The effect of any restatements of information given in previous reports, and the reasons for such
restatements.

N/A

102-49Changes in reportinga. Significant changes from previous reporting periods in the list of material topics and topic
Boundaries.

No change

102-50

Reporting period

a. Reporting period for the information provided.

1102-51

Date of most recent reporta. If applicable, the date of the most recent previous report.

1102-52

Reporting cycle

a. Reporting cycle.

1102-53

Contact point for questions
regarding the reporta. The contact point for questions regarding the report or its contents.

1

EIZO Corporation CSR REPORT 201931

Appendix

Disclosure102-54102-55102-56

Report Page

GRI200: Economic topics

Claims of reporting inaccordance with the GRI
Standards

a. The claim made by the organization, if it has prepared a report in accordance with the GRI
Standards, either:i. ‘This report has been prepared in accordance with the GRI Standards: Core option’;ii. ‘This report has been prepared in accordance with the GRI Standards: Comprehensive option’.

31

GRI- 205: Anti-corruption

GRI content index

a. The GRI content index, which specifies each of the GRI Standards used and lists all disclosures
included in the report.
b. For each disclosure, the content index shall include:i. the number of the disclosure (for disclosures covered by the GRI Standards);
ii. the page number(s) or URL(s) where the information can be found, either within the report orin other published materials;
iii. if applicable, and where permitted, the reason(s) for omission when a required disclosure
cannot be made.

31-34

External assurance

a. A description of the organization's policy and current practice with regard to seeking external
assurance for the report.
b. If the report has been externally assured:i. A reference to the external assurance report, statements, or opinions. If not included in theassurance report accompanying the sustainability report, a description of what has and what
has not been assured and on what basis, including the assurance standards used, the level ofassurance obtained, and any limitations of the assurance process;ii. The relationship between the organization and the assurance provider;iii. Whether and how the highest governance body or senior executives are involved in seeking
external assurance for the organization’s sustainability report.

34

Disclosure

205-2

205-3

Report Page

Communication andtraining about anticorruption policies andprocedures

a. Total number and percentage of governance body members that the organization's anticorruption policies and procedures have been communicated to, broken down by region.
b. Total number and percentage of employees that the organization’s anti-corruption policies andprocedures have been communicated to, broken down by employee category and region.
c. Total number and percentage of business partners that the organization’s anti-corruption
policies and procedures have been communicated to, broken down by type of business partnerand region. Describe if the organization’s anti-corruption policies and procedures have beencommunicated to any other persons or organizations.
d. Total number and percentage of governance body members that have received training on anticorruption, broken down by region.
e. Total number and percentage of employees that have received training on anti-corruption,broken down by employee category and region.

21

Confirmed incidents ofcorruption and actions
taken

a. Total number and nature of confirmed incidents of corruption.
b. Total number of confirmed incidents in which employees were dismissed or disciplined forcorruption.
c. Total number of confirmed incidents when contracts with business partners were terminated or
not renewed due to violations related to corruption.
d. Public legal cases regarding corruption brought against the organization or its employees during
the reporting period and the outcomes of such cases.

No incidentsof corruption
werereported.

a. Number of legal actions pending or completed during the reporting period regarding anticompetitive behavior and violations of anti-trust and monopoly legislation in which theorganization has been identified as a participant.
b. Main outcomes of completed legal actions, including any decisions or judgments.

No incidentsof corruption
werereported.

GRI- 206: Anti-competitive Behavior
GRI103: Management Approach
Disclosure

Report Page

206-1

GRI- 103: Management Approach

103-1

103-2

103-3

Explanation of the material
topic and its Boundary

The management
approach and its
components

Evaluation of the
management approacha. An explanation of why the topic is material.
b. The Boundary for the material topic, which includes a description of:i. where the impacts occur;ii. the organization’s involvement with the impacts. For example, whether the organization has
caused or contributed to the impacts, or is directly linked to the impacts through its business
relationships.
c. Any specific limitation regarding the topic Boundary.

Legal actions for anticompetitive behavior,anti-trust, and monopoly
practices

GRI300: Environmental topics
Disclosure

N/A

Report Page

GRI- 301: Materials

a. An explanation of how the organization manages the topic.
b. A statement of the purpose of the management approach.
c. A description of the following, if the management approach includes that component:i. Policies
ii. Commitments
iii. Goals and targets
iv. Responsibilities
v. Resources
vi. Grievance mechanismsvii. Specific actions, such as processes, projects, programs and initiatives

7-30

a. An explanation of how the organization evaluates the management approach, including:i. the mechanisms for evaluating the effectiveness of the management approach;ii. the results of the evaluation of the management approach;iii. any related adjustments to the management approach.

7-8

301-1

Materials used by weight orvolumea. Total weight or volume of materials that are used to produce and package the organization's
primary products and services during the reporting period, by:i. non-renewable materials used;
ii. renewable materials used.

18

301-3

Reclaimed products andtheir packaging materials

a. Percentage of reclaimed products and their packaging materials for each product category.
b. How the data for this disclosure have been collected.

18

a. Total fuel consumption within the organization from non-renewable sources, in joules ormultiples, and including fuel types used.
b. Total fuel consumption within the organization from renewable sources, in joules or multiples,and including fuel types used.
c. In joules, watt-hours or multiples, the total:
i. electricity consumption
ii. heating consumptioniii. cooling consumption
iv. steam consumption
d. In joules, watt-hours or multiples, the total:
i. electricity soldii. heating soldiii. cooling soldiv. steam solde. Total energy consumption within the organization, in joules or multiples.
f. Standards, methodologies, assumptions, and/or calculation tools used.
g. Source of the conversion factors used.

17

GRI- 302: Energy

302-1

Energy consumption within
the organization

EIZO Corporation CSR REPORT 201932

Appendix

Disclosure

Report Page

302-4

Reduction of energy
consumption

a. Amount of reductions in energy consumption achieved as a direct result of conservation andefficiency initiatives, in joules or multiples.
b. Types of energy included in the reductions; whether fuel, electricity, heating, cooling, steam, or
all.
c. Basis for calculating reductions in energy consumption, such as base year or baseline, including
the rationale for choosing it.
d. Standards, methodologies, assumptions, and/or calculation tools used.

302-5

Reductions in energy
requirements of products
and services

a. Reductions in energy requirements of sold products and services achieved during the reporting
period, in joules or multiples.
b. Basis for calculating reductions in energy consumption, such as base year or baseline, including
the rationale for choosing it.
c. Standards, methodologies, assumptions, and/or calculation tools used.

17-18

17

Disclosure

305-5

Reduction of GHG
emissions

303-1

17
306-2

Waste by type and disposal
methodGRI- 305: Emissions

305-1

305-2

305-3

Direct (Scope 1) GHG
emissions

Energy indirect (Scope 2)
GHG emissions

Other indirect (Scope 3)
GHG emissions

a. Gross direct (Scope 1) GHG emissions in metric tons of CO2 equivalent.
b. Gases included in the calculation; whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all.
c. Biogenic CO2 emissions in metric tons of CO2 equivalent.
d. Base year for the calculation, if applicable, including:i. the rationale for choosing it;ii. emissions in the base year;iii. the context for any significant changes in emissions that triggered recalculations of base year
emissions.
e. Source of the emission factors and the global warming potential (GWP) rates used, or a reference
to the GWP source.
f. Consolidation approach for emissions; whether equity share, financial control, or operational
control.
g. Standards, methodologies, assumptions, and/or calculation tools used.
a. Gross location-based energy indirect (Scope 2) GHG emissions in metric tons of CO2 equivalent.
b. If applicable, gross market-based energy indirect (Scope 2) GHG emissions in metric tons of CO2
equivalent.
c. If available, the gases included in the calculation; whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or
all.
d. Base year for the calculation, if applicable, including:i. the rationale for choosing it;ii. emissions in the base year;iii. the context for any significant changes in emissions that triggered recalculations of base year
emissions.
e. Source of the emission factors and the global warming potential (GWP) rates used, or a reference
to the GWP source.
f. Consolidation approach for emissions; whether equity share, financial control, or operational
control.
g. Standards, methodologies, assumptions, and/or calculation tools used.
a. Gross other indirect (Scope 3) GHG emissions in metric tons of CO2 equivalent.
b. If available, the gases included in the calculation; whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or
all.
c. Biogenic CO2 emissions in metric tons of CO2 equivalent.
d. Other indirect (Scope 3) GHG emissions categories and activities included in the calculation.
e. Base year for the calculation, if applicable, including:i. the rationale for choosing it;ii. emissions in the base year;iii. the context for any significant changes in emissions that triggered recalculations of base year
emissions.
f. Source of the emission factors and the global warming potential (GWP) rates used, or a reference
to the GWP source.
g. Standards, methodologies, assumptions, and/or calculation tools used.

17a. Total weight of hazardous waste, with a breakdown by the following disposal methods whereapplicable:
i. Reuse
ii. Recyclingiii. Compostingiv. Recovery, including energy recovery
v. Incineration (mass burn)vi. Deep well injection
vii. Landfill
viii. On-site storageix. Other (to be specified by the organization)b. Total weight of non-hazardous waste, with a breakdown by the following disposal methods
where applicable:
i. Reuse
ii. Recyclingiii. Compostingiv. Recovery, including energy recovery
v. Incineration (mass burn)vi. Deep well injection
vii. Landfill
viii. On-site storageix. Other (to be specified by the organization)c. How the waste disposal method has been determined:
i. Disposed of directly by the organization, or otherwise directly confirmed
ii. Information provided by the waste disposal contractor
iii. Organizational defaults of the waste disposal contractor

18

a. Significant fines and non-monetary sanctions for non-compliance with environmental laws and/or regulations in terms of:i. total monetary value of significant fines;
ii. total number of non-monetary sanctions;iii. cases brought through dispute resolution mechanisms.
b. If the organization has not identified any non-compliance with environmental laws and/or
regulations, a brief statement of this fact is sufficient.

Notapplicable

GRI- 306: Effluents and Waste

GRI- 303: Watera. Total volume of water withdrawn, with a breakdown by the following sources:
i. Surface water, including water from wetlands, rivers, lakes, and oceans;ii. Ground water;
Water withdrawal by sourceiii. Rainwater collected directly and stored by the organization;
iv. Waste water from another organization;
v. Municipal water supplies or other public or private water utilities.
b. Standards, methodologies, and assumptions used.

Report Page

a. GHG emissions reduced as a direct result of reduction initiatives, in metric tons of CO2 equivalent.
b. Gases included in the calculation; whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all.
c. Base year or baseline, including the rationale for choosing it.
d. Scopes in which reductions took place; whether direct (Scope 1), energy indirect (Scope 2), and/or other indirect (Scope 3).
e. Standards, methodologies, assumptions, and/or calculation tools used.

17-18

GRI- 307: Environmental Compliance

307-1

17-18

Non-compliance withenvironmental laws andregulations

GRI- 308: Supplier Environmental Assessment

308-2

Negative environmental
impacts in the supply chain
and actions taken

a. Number of suppliers assessed for environmental impacts.
b. Number of suppliers identified as having significant actual and potential negative environmental
impacts.
c. Significant actual and potential negative environmental impacts identified in the supply chain.
d. Percentage of suppliers identified as having significant actual and potential negativeenvironmental impacts with which improvements were agreed upon as a result of assessment.
e. Percentage of suppliers identified as having significant actual and potential negativeenvironmental impacts with which relationships were terminated as a result of assessment, and
why.

16

GRI400: Social topics
Disclosure

18

Report Page

GRI- 401: Employment

401-1

New employee hires andemployee turnover

EIZO Corporation CSR REPORT 201933

a. Total number and rate of new employee hires during the reporting period, by age group, genderand region.
b. Total number and rate of employee turnover during the reporting period, by age group, genderand region.

27

Appendix

Disclosure

401-3

Parental leave

Report Page

a. Total number of employees that were entitled to parental leave, by gender.
b. Total number of employees that took parental leave, by gender.
c. Total number of employees that returned to work in the reporting period after parental leave
ended, by gender.
d. Total number of employees that returned to work after parental leave ended that were still
employed 12 months after their return to work, by gender.
e. Return to work and retention rates of employees that took parental leave, by gender.

Types of injury and rates
of injury, occupational
diseases, lost days, andabsenteeism, and numberof work-related fatalities

a. Types of injury, injury rate (IR), occupational disease rate (ODR), lost day rate (LDR), absentee rate(AR), and work-related fatalities, for all employees, with a breakdown by:
i. region;ii. gender.
b. Types of injury, injury rate (IR), and work-related fatalities, for all workers (excluding employees)
whose work, or workplace, is controlled by the organization, with a breakdown by:
i. region;ii. gender.
c. The system of rules applied in recording and reporting accident statistics.

30

a. Type and scope of programs implemented and assistance provided to upgrade employee skills.
b. Transition assistance programs provided to facilitate continued employability and the
management of career endings resulting from retirement or termination of employment.

28-29

GRI- 404: Training and Education

404-2

Programs for upgrading
employee skills andtransition assistanceprograms

GRI- 405: Diversity and Equal Opportunity

405-1

Diversity of governancebodies and employees

a. Percentage of individuals within the organization’s governance bodies in each of the following
diversity categories:
i. Gender;
ii. Age group: under 30 years old, 30-50 years old, over 50 years old;iii. Other indicators of diversity where relevant (such as minority or vulnerable groups).
b. Percentage of employees per employee category in each of the following diversity categories:
i. Gender;
ii. Age group: under 30 years old, 30-50 years old, over 50 years old;iii. Other indicators of diversity where relevant (such as minority or vulnerable groups).

27

a. Percentage of significant product and service categories for which health and safety impacts areassessed for improvement.

13-14

416-2

Incidents of noncompliance concerning thehealth and safety impacts
of products and services

a. Total number of incidents of non-compliance with regulations and/or voluntary codes
concerning the health and safety impacts of products and services within the reporting period,by:i. incidents of non-compliance with regulations resulting in a fine or penalty;
ii. incidents of non-compliance with regulations resulting in a warning;iii. incidents of non-compliance with voluntary codes.
b. If the organization has not identified any non-compliance with regulations and/or voluntary
codes, a brief statement of this fact is sufficient.

No incidentsof corruption
werereported.

417-2

Incidents of noncompliance concerning
product and service
information and labelinga. Total number of incidents of non-compliance with regulations and/or voluntary codes
concerning product and service information and labeling, by:i. incidents of non-compliance with regulations resulting in a fine or penalty;
ii. incidents of non-compliance with regulations resulting in a warning;iii. incidents of non-compliance with voluntary codes.
b. If the organization has not identified any non-compliance with regulations and/or voluntary
codes, a brief statement of this fact is sufficient.

No incidentsof corruption
werereported.

417-3

Incidents of noncomplianceconcerning marketing
communications

a. Total number of incidents of non-compliance with regulations and/or voluntary codes
concerning marketing communications, including advertising, promotion, and sponsorship, by:i. incidents of non-compliance with regulations resulting in a fine or penalty;
ii. incidents of non-compliance with regulations resulting in a warning;iii. incidents of non-compliance with voluntary codes.
b. If the organization has not identified any non-compliance with regulations and/or voluntary
codes, a brief statement of this fact is sufficient.

No incidentsof corruption
werereported.

GRI- 417: Marketing and Labeling

GRI- 418: Customer Privacy

418-1

GRI- 411: Rights of Indigenous Peoples

411-1

Incidents of violations
involving rights ofindigenous peoples

a. Total number of identified incidents of violations involving the rights of indigenous peoples
during the reporting period.
b. Status of the incidents and actions taken with reference to the following:i. Incident reviewed by the organization;
ii. Remediation plans being implemented;
iii. Remediation plans that have been implemented, with results reviewed through routineinternal management review processes;
iv. Incident no longer subject to action.

Substantiated complaints
concerning breaches ofcustomer privacy andlosses of customer data

Employee training on
human rights policies orprocedures

419-1

Non-compliance with laws
and regulations in thesocial and economic area

a. Total number of hours in the reporting period devoted to training on human rights policies orprocedures concerning aspects of human rights that are relevant to operations.
b. Percentage of employees trained during the reporting period in human rights policies orprocedures concerning aspects of human rights that are relevant to operations.

27

a. Number of suppliers assessed for social impacts.
b. Number of suppliers identified as having significant actual and potential negative social impacts.
c. Significant actual and potential negative social impacts identified in the supply chain.
d. Percentage of suppliers identified as having significant actual and potential negative social
impacts with which improvements were agreed upon as a result of assessment.
e. Percentage of suppliers identified as having significant actual and potential negative social
impacts with which relationships were terminated as a result of assessment, and why.

21

GRI- 414: Supplier Social Assessment

414-2

Negative social impacts
in the supply chain andactions takena. Total number of substantiated complaints received concerning breaches of customer privacy,
categorized by:i. complaints received from outside parties and substantiated by the organization;
Not
ii. complaints from regulatory bodies.
applicableb. Total number of identified leaks, thefts, or losses of customer data.
c. If the organization has not identified any substantiated complaints, a brief statement of this fact issufficient.

GRI- 419: Socioeconomic ComplianceNotapplicable

GRI- 412: Human Rights Assessment

412-2

Report Page

416-1
28

GRI- 403: Occupational Health and Safety403-2

Disclosure
Assessment of the healthand safety impacts ofproduct and service
categories

GRI- 416: Customer Health and Safety

EIZO Corporation CSR REPORT 201934

a. Significant fines and non-monetary sanctions for non-compliance with laws and/or regulations inthe social and economic area in terms of:i. total monetary value of significant fines;
ii. total number of non-monetary sanctions;Not
iii. cases brought through dispute resolution mechanisms.
applicableb. If the organization has not identified any non-compliance with laws and/or regulations, a brief
statement of this fact is sufficient.
c. The context against which significant fines and non-monetary sanctions were incurred.

Appendix

Comparison Table for the United Nations Global Compact
United Nations Global Compact
Principle Businesses should support and respect the protection of1
internationally proclaimed human rights.
Principle Businesses should make sure they are not complicit in human2rights abuses.

Independent Third-Party Assurance Statement

Coverage by EIZO Group Principles of Conduct– Seven Promises

Page

3. We will act as an international corporation with a global
outlook and mindset.
19, 21,
4. We will conduct open and fair trade.
27
7. We will respect basic human rights and value a
broadminded corporate culture.

Principle Businesses should uphold the freedom of association and the3effective recognition of the right to collective bargaining.
Principle Businesses should uphold the elimination of all forms of
4
forced and compulsory labour.
Principle Businesses should uphold the effective abolition of child5
labour.

3. We will act as an international corporation with a global
outlook and mindset.
19, 21
4. We will conduct open and fair trade.
27-29
7. We will respect basic human rights and value a
broadminded corporate culture.

Principle Businesses should uphold the elimination of discrimination in
6
respect of employment and occupation.
Principle Businesses should support a precautionary approach to7
environmental challenges.
Principle Businesses should undertake initiatives to promote greater
8
environmental responsibility.

2. We will promote our manufacturing and businessactivities in consideration of reducing
heir environmental burdens.

15-18

Principle Businesses should encourage the development and diffusion
9of environmentally friendly technologies.
Principle Businesses should work against corruption in all its forms,
10
including extortion and bribery.

4. We will conduct open and fair trade.
21,
6. We will strictly respect and comply with both the letter
25-26
and the spirit of the law as a good corporate citizen.

EIZO Corporation CSR REPORT 201935