VISUALTECHNOLOGYCOMPANYCORPORATESOCIALRESPONSIBILITY REPORT 2016

Contents
Contents

01

Corporate Information

02

Compliance / Risk Management

25

Financial Information

03

Corporate Governance

26

President ’s Message

04

Message from an Outside Director

27

Corporate Philosophy / EIZO Group Principles of Conduct – Seven Promises

06

Our CSR Approach and Materiality Analysis

07

Seven Promises 7: Broadminded Corporate Culture

Fiscal 2015 Results of New Activity Reporting and New Disclosure Items

08

Laying the Foundations for a Motivating Workplace28

Promoting Work-Life Balance / Human Resource Development Efforts

29

Securing Safety and Health31

Seven Promises 1: Creating New Value
Wherever You Look, You See EIZO

09

EIZO Solutions

10

Competitive Advantages of EIZO

12

Protecting Intellectual Property that Enhances Value

13

EIZO’s Quality Assurance System

14

Seven Promises 6: Strict Respect and Compliance with both the Letter and Spirit of the Law

Appendix
GRI Guidelines (Version 4) Content Index

32

Comparison Table for the United Nations Global Compact /Independent Third-Party Assurance Statement

33

Seven Promises 2: Environmental Consideration for Our Products and Business Operations
Environmental Policy / Environmental Management System

15

Environmental Targets /Performance Report

16

Basic Product Development Sequence / Green Procurement /Compliance with Environmental Standards and Legal Requirements

17

Overview of the Environmental Impact of Our Business Operations /Environmental Risk Management / Prevention of Global Warming, and Energy Conservation

18

Collection and Recycling of Used Products

19

Seven Promises 3: Operating as an International Corporation
Development and Production Network – Coherent Development and Production System /Sales Network – Group Companies and Distributors

20

Editorial Policy for the CSR Report

Seven Promises 4: Open and Fair Trade21• Editorial Policy: We have compiled an explanation on topics weconsider important and a report on the impact and effects ofour business activities on society and the environment, using
the GRI Guidelines as reference.

Seven Promises 5: Strong Bonds of Trust with Stakeholders
Relationship with Each Type of Stakeholder

22

Relationships with Customers

23

Relationships with Shareholders /Relationships with Shareholders Relationships with the Local Community• Scope of the report: EIZO Group Exceptions to the scope ofcoverage are explained in the notes to the relevant sections.
• Period covered: April 1, 2015 to March 31, 2016 (FY 2015)• Issue date: October 2016

• CSR Promotion System: CSR activities come under the responsibilityof the General Affairs Division, are supervised by the operating
officer responsible for CSR and implemented by all Group
companies. They are also subject to a management review by the
CSR Committee, comprising the heads of each department, andreported to the Board of Directors.
• Contact information: EIZO Corporation General Affairs Department
Tel: +81-76-274-2406• Issue date of previous report: October 201524

• Issue date of next report: October 2017

EIZO Corporation CSR REPORT 201601

Corporate Information

Corporate Information
Company NameEIZO Corporation

Business Activities

Development, design, manufacture and sales of visual display systems,
amusement monitors and related services

EstablishedMarch 6, 1968

President

Yoshitaka Jitsumori

Address of Headquarters

153 Shimokashiwano, Hakusan, Ishikawa 924-8566, Japan

Group Sales

74,878 million yen (FY 2015)

Group Employees

2,239 including temporary workers (consolidated, as of March 31, 2016)

Group Companies

17 (EIZO Corporation and its 6 domestic subsidiaries and 10 overseas subsidiaries, as of September 1, 2016)

Development, • EIZO MS Corporation
Production and Sales Japan: Manufacturing of visual display systems, amusement monitors, and electronic
circuit boards• EIZO Support Network Corporation
Japan: Field service, security and maintenance, and other services for visual display
systems• EIZO Engineering Corporation
Japan: Development and designing of visual display systems, and temporary staff services• EIZO Medical Solutions Inc.
Japan: System integration services for the healthcare market

Germany

EIZO GmbH• EIZO Technologies GmbHGermany: Development, manufacturing, sales, and servicing of visual display systems forindustrial market and controller boards for monitors

SwedenEizo Nordic AB

Germany• EIZO Rugged Solutions Inc.
USA: Development, manufacturing, sales, and servicing of graphics hardware solutions forrugged market

EIZO Europe GmbH
(and 4 branch offices*)

United Kingdom• EIZO Display Technologies (Suzhou) Co., Ltd.
China: Development, manufacturing, sales, and servicing of visual display systems

EIZO LimitedJapan• Irem Software Engineering Inc.
Japan: Development, manufacturing, and sales of amusement software

EIZO Corporation (and 6 companies)(Ishikawa Prefecture)

USA

EIZO Rugged Solutions Inc.

Switzerland
EIZO AG

Austria

EIZO Austria GmbH

• EIZO GmbHGermany: Development, manufacturing, sales, and servicing of visual display systems for thehealthcare market

Germany

EIZO Technologies
GmbH

China

USA

EIZO Display Technologies(Suzhou) Co., Ltd.

EIZO Inc.

Group companies
Location of distributors
Countries in which EIZO products are sold

Sales • EIZO Inc.
USA: Sales and servicing of visual display systems• EIZO Nordic AB
Sweden: Sales and servicing of visual display systems• EIZO Europe GmbHGermany (and branch offices in Belgium, Czech Republic, Italy and the Netherlands): Sales
and servicing of visual display systems• EIZO AG
Switzerland: Sales and servicing of visual display systems• EIZO Limited
United Kingdom: Sales and servicing of visual display systems• EIZO Austria GmbH
Austria: Sales and servicing of visual display systems

EIZO Europe GmbH is composed of the head office in Germany and four branch offices in Belgium, Czech Republic, Italy and the Netherlands.

Others • EIZO Agency Corporation
Japan: Insurance service and distribution of materials and products

Our products are well received around the world, with current sales in over 80 countries and territories through our Group companies and 20 global distributors.

EIZO Corporation CSR REPORT 201602

Financial Information

Financial Information■ Financial Highlights
FY 2013

FY 2014■ 売上高 ■ ■Net Sales
売上高■■営業利益／売上高営業利益率推移
Operating
Income/Operating Margin■ 営業利益／売上高営業利益率推移(billions of yen)(billions of yen)(billions of yen)(billions of yen)

Operating Income
Operating Operating
Income Margin
Operating Margin
（％）
（％）

12

15

FY 2015

Net sales (millions of yen)

73,641

72,57674,878Visual Display Systems

45,706

48,57654,626■ 売上高
100 ■ 売上高
■ 売上高
100
80

■ 営業利益／売上高営業利益率推移■ 営業利益／売上高営業利益率推移
12 ■ 営業利益／売上高営業利益率推移

80

73.6

(billionsof yen)(billionsof yen)(billions of yen)
59.5
59.5
60 100100
60 100 58.2

Amusement Monitors

21,96615,127

15,279

Other

5,969

8,872

4,973

40
80 80

40 80

Operating income (millions of yen)

6,833

4,472

5,081

59.559.5
59.5
20
60 60
20 60 58.258.2

Ordinary income (millions of yen)

7,998

4,704

5,698

0 40
40

Net income attribute to owners of parent(millions of yen)

5,437

3,321

Total equity (millions of yen)

69,201

79,29378,011

Total assets (millions of yen)

92,931

106,519

104,792

Net assets per share (yen)3,245.70

3,719.08

3,658.95

Basic net income (yen)255.05155.80197.10Shareholders’ Equity (%)

74.5

74.4

74.4

Equity ratio (%)

8.3

4.5

5.3

Price earnings ratio

10.6

16.9

14.4

0

0

73.673.6 72.5 73.6 74.874.8
72.5
72.5

4,685

1,445

6,772

Cash flows from investing activities (millions of yen)

(1,208)(3,426)(3,033)

Cash flows from financing activities (millions of yen)

(1,066)923(1,386)

Cash and cash equivalents, end of year
(millions of yen)

19,08018,022

20,22174.8

58.2

FY 2015

10
10
Operating
IncomeOperatingMarginOperating
IncomeOperatingOperating
IncomeMarginOperating Margin(billions
of
yen)
（％）
9.3
9.3
(billions of(billions of（％） 10（％）
8 yen)
10
8 yen)
12 12
15 15
12
15
7.4
7.4
6.8
6.8
6.8
6.8
6
6
6.2
6.2
10 10
10
5.0
4
5 5.0
5
3.5
3.5
4.4
4.4 4
4.4
4.4
9.3 9.3
8 8
10 10
9.3
8
10
2
7.4 27.4
7.4 6.8
6.8
2.0
6 6
6.8
6.8
2.0 6.8 6.2 6.8
6
6.2
6.2
0
0
0
0
FY 2011 FY
2015
FY2012
2011 FYFY20132012 FYFY20142013 FY
FY5.0
2014
FY
20155.0
5.0
4 4 4.45
3.5 3.555
3.5 4.4 4.4
4.4
4.4 4
4.4

20
0
FY 2013
FY 2012FY 2014
FY 2015
FY 2011FY
FY20142013
FY
FY20132012
FY
FY
FY20152014
FY 2011
FY20122011

FY 20152

2

0

0 FY 2011 0FY 2012 FY 2013 FY 2014 FY 2015 0 0
FY 2011 FY
FY2012
2011 FYFY20132012 FYFY20142013 FYFY20152014 FY 2015

■ Sales and Percentage Breakdown
Others■North America
North America2

2.0 2.0

2.00■ 配当推移■ 配当推移■ 地域別売上高および構成比■ 地域別売上高および構成比
2016年3月期
2016年3月期

OthersComposition of Net Sales by Others

Year-end DividendInterim Dividend
Payout RatioPayout Ratio
Year-end DividendInterim Dividend
(yen)
（％）
(yen)
（％）
100
100
100
100

6.8% 6.8%
4.5% 4.5%■ 配当推移■ Dividends
6.6% 6.6%■ 製品別売上高および構成比■ 地域別売上高および構成比
90■ 配当推移■ 製品別売上高および構成比■ 製品別売上高および構成比■ 地域別売上高および構成比■ 地域別売上高および構成比
90by yenProduct Category (FY 2015)
Region(FY 2015)3.3 billion yen
5.1billion
yen
5.1billion yen
3.3 billion yen ■ 配当推移
4.9 billionyen
4.9 billion
2016年3月期
2016年3月期
2016年3月期
2016年3月期
2016年3月期
2016年3月期
AmusementAmusement
Monitors Monitors
OthersOthersOthers20.4%
20.4%
Visual display
Visual display
Consolidated
Consolidated
6.6%
15.3 billionyensystems systems
15.3 billion
yen Sales
6.6%
6.6%
Net
Net Sales
4.9 billionyen
4.9 billion yen
4.9 billion yen
73.0% 73.0%

74.8

74.8

54.6 billion 54.6
billion yen billion
yen yen billion yen
Amusement
AmusementAmusement
Monitors
Monitors Monitors

20.4%
Visualdisplay
20.4% 20.4%
Consolidated
Visualdisplay
Visual display
Consolidated
Consolidated
15.315.3
billionyen yensystemsbillion15.3 billion
systems systems
Net yenSales
Net Sales Net Sales

Cash flows from operating activities (millions of yen)

74.8

58.2

■ 製品別売上高および構成比■ 製品別売上高および構成比
2016年3月期
2016年3月期
Others

74.8
72.5

0 40
FY 2011 FY
FY20142013 FYFY20132012 FYFY20152014
FY2012
2011 FY

20 20

4,202

73.6
72.5

15

73.0%
73.0% 73.0%
74.8

74.8
74.8 54.6 billion yen

billionyen yen billion
54.6 billion
yen billion yen
billionyen 54.6

North
America
North
America
North
AmericaConsolidated Others
OthersOthersConsolidated
6.8%
4.5%
Japan
Japan 4.5%
6.8% 6.8%
4.5%
Net Sales Net 3.3
Sales
Europe5.1billion
yenbillionyen yenEurope5.1billion yen
5.1billion yen
3.3
billion
3.3 billion yen
54.1%

74.8

54.1%

74.8
34.6% 34.6%
40.5 billion 40.5
yen billion yen
billionyen
25.9 billion 25.9
yen billion
yen billion yen
EuropeEuropeConsolidated
Consolidated
Consolidated
Japan
Japan
Net
Sales
Net
Sales Net Sales
Europe

Japan

54.1%
54.1% 54.1%
74.8
74.8 40.574.8
34.6%
billionyen40.5
34.6% billion
34.6%
40.5
billionyen billion yen
yen

25.925.9
billionyen 25.9
billionyen billion yen
billionyen billion
yen

90
90
80
80
80
80
70
Year-end
Dividend
Interim
Dividend
Payout
Ratio
70
67.5
66.7
67.5 Dividend
66.7 Dividend
Year-end
InterimInterim Dividend
Payout RatioPayout
Ratio 70
70 Year-end
70
70 Dividend(yen)(yen)
（％）
35
60
(yen)
（％）
35
60
60
60（％）
60
60
55
55
100
100
100 50
10050
100
100
30
30
50
50
50
50
50
50
30
30
90 90
90 90
90
90
25
2525
25
40
40
35.5
40
40
35.5
80 80
80
80
80
80
38.5
70
38.5
30
30
30 66.766.7
70 70 70 30
67.5
66.7
70 70 67.567.5
70
70
70
35
60 60
20
20
35
60 20
60 60
60 6035 20 60
55 55
60
21.6
21.6 55
10
10
30 30
50 10
10
30
50 505050
50
50
50 50 25
50
30
25
2525
50
30
25 30 35
25 30 303550
25 25
25 2525
0
0
0
0
25
40
35.535.5 40 40
40
40
40
FY 2011 FY
35.5
FY2012
2011 FYFY20132012 FYFY20142013 FYFY20152014 FY 2015
38.5
30 30
38.5
38.5 30 30
30
30
20 20
20 20
20
20
21.621.6
21.6
10 10
10 10
10
30 30
25 25 10 25 2525 25 25
35 35
30
25
25
0 0
0 035
0
0
FY 2011
FY
2012
FY
2013
FY
2014
FY
2015
FY2012
2011 FYFY20132012 FYFY20142013 FYFY20152014 FY 2015
FY 2011 FY

In FY 2015, the category “Monitors for Computer Use” was renamed to “Visual Display Systems,” and the sales of graphics board, quality
management software, peripheral devices and the like were moved from “Other” to “Visual Display Systems.” Comparisons with the previous
term were made after recalculating the results of the previous consolidated fiscal year based on the categories after the change.

EIZO Corporation CSR REPORT 201603

President’s Message

EIZO Contributes
to Society and Local Communities
as a Visual Technology Company
with Advantages

September 2016

Yoshitaka Jitsumori
President, EIZO Corporation

Our Business Activity in itself Constitutes EIZO’s Social
Responsibility

Unique Business Model Combining Value Delivery andCommunity Contribution

Our most important social responsibility is our business activity. We

Fiscal 2015 was the first year of the Fifth Mid-Term Business Plan (fiscal

believe our social responsibility is to pursue business with integrity, which
includes contributing to society by providing products, solutions and services,
returning to society the benefits produced through our business, and ensuring

2015–2017), during which the company intended to evolve beyond being a
conventional monitor manufacturer into a “Visual Technology Company.” In themonitor market, where other companies are ceasing production in Japan, we

compliance with laws and regulations as well as respect for human rights
throughout our business operations. Through the results of materiality analysis
of our CSR, we reconfirmed that the material issues we must address throughour business are represented in the EIZO Group Principles of Conduct – Seven
Promises, which reflects the concepts underlying the United Nation Global

are utilizing our production in Japan as a core and driving a solutions businesscentered on visual display systems with determination and confidence tosurvive in the market. The business model that we have built and strengthened
for many years is focused on the highly efficient production of a wide variety
of products while developing a large number of products that meet diverse

Compact, and we have therefore compiled this CSR Report to align with theseprinciples.

technical needs. This is a unique model that has no equal in the monitor sector.
To further strengthen this model, we acquired a system integration business

EIZO Corporation CSR REPORT 201604

President’s Message

for the healthcare market from Imation Corporation Japan in October 2015 andthe surgical/endoscopy monitor business from Panasonic Healthcare Co., Ltd.

the world’s strictest environmental standards, and complied with the FDA in
the United States along with other regulations in the medical sector.

in July 2016.
In February 2016, we completed construction of a factory building at thehead office, anticipating the growth of the Vertical & Specific (V&S) market
over the next five years. We are dramatically reforming our production lines
and thoroughly optimizing our process management through IoT to improve

I do not believe that many other companies have been as sound, open or
broadminded as EIZO. We are proud that so many people are attracted to thiscorporate culture and its commitment to production in Japan, and have joined
the company so far from the metropolitan centers.

productivity by 30% to 40%. By reinforcing the development and production
functions of high-end visual display systems in Ishikawa Prefecture, we cansecure increased productivity that more than makes up for higher labor cost

Design Business Models for the Next 10 Years

compared to that in China and Southeast Asia.
This business strategy is our largest regional contribution. The breakdownof our production volume by business location is 76% in Japan (Ishikawa
Prefecture), 18% in Germany, 4% in China and 2% in the United States. In an
industry in which overseas production is prevalent, we maintain employment,

our mainline B&P (business & plus) in a relatively natural pattern of growth.
However, now we sense an urgent need to set a completely new goal andbuild bridges to reach it. Consequently, at the beginning of 2016, I adovocatedthe design of a business model for the next 10 years under the theme, “Design
2025,” and future executives are currently leading the project.

production and tax payment in Japan (Ishikawa) and continue to strive to
be a company that is supported by local people, who feel pride in EIZO’s

We will continue to offer values that only EIZO can deliver to society. In
addition, we welcome the comments and feedback of our stakeholders inachievement and in the company’s presence in the prefecture.

response to this report.

Up to now, we have developed businesses by branching out into
healthcare, creative work, industry and other particular applications from

A Global, Broadminded Merit System and Tradition of Maintaining aSound Corporate Culture
EIZO ensures gender equality in hiring and treatment through its meritsystem tradition, which has been established through its overseas expansion
from the earliest stage and adopted childcare leave and reduced working
hours early so that everyone can aspire to become a manager. Nevertheless,there has been a tendency among female employees to limit their career
potential. However, I expect their mindset will change soon as we have the firstfemale manager in fiscal 2015, representing an actual career path example forfemale employees in the company.
CSR procurement has been a recent focus of attention. Naturally, thecompany procures only from suppliers who meet our CSR requirements since,from the beginning, we advanced into the European market, which maintains

EIZO Corporation CSR REPORT 201605

Corporate Philosophy/ Principles of Conduct – Seven Promises

EIZO Group Principles of Conduct– Seven Promises

Corporate Philosophy

We establish the following “EIZO Principles of Conduct” as guidelines
for each EIZO Group employee and as a commitment to our stakeholders.

Through the pursuit of imaging solutions

We pledge to conduct our business in accordance with these Principles.

with advanced technologies,

1. We will supply high-quality products and services loved by customers throughcreating and offering new value by unique technologies and ideas.
2. We will promote our manufacturing and business activities in consideration of
reducing their environmental burdens.
3. We will act as an international corporation with a global outlook and mindset.
4. We will conduct open and fair trade.
5. We will seek to build and maintain strong bonds of trust with our stakeholders (business
partners, employees, shareholders, and the local community).
6. We will strictly respect and comply with both the letter and the spirit of the law as agood corporate citizen.
7. We will respect basic human rights and value a broadminded corporate culture.

we enrich people in their professional
and personal lives.

Participation in the United Nations Global Compact
EIZO became a participant of the United Nations Global Compact(UNGC) in September 2012. Through this voluntary initiative,
member corporations cooperate in the development of a global
framework for sustainable growth by demonstrating responsible,
creative leadership in their actions as good corporate citizens.

As a corporate participant, EIZO will engage in an ongoing effort torealize the UNGC’s ten CSR principles in the areas of human rights,
labor, the environment and anti-corruption, under the personalleadership of the company’s president.

EIZO Corporation CSR REPORT 201606

Our CSR Approach and Materiality Analysis

We applied the following process to identify the material issues that EIZO must address through its business.

■ Organizing issues■ Evaluating materiality■ Extracting aspects■ Reconfirming Principles of Conduct• Organizing material issues for
CSR with a panoramic view of
the EIZO Group’s value chain• Organizing opportunities anddemands for involvement withkey stakeholders

Evaluating the issues to beaddressed along two axes:
materiality for stakeholders(degree of societal expectation)and materiality for the EIZOGroup

Extracting material aspects
using the GRI G4 Guidelines asreference

Reconfirming they are represented in the
EIZO Group Principles of Conduct – Seven
Promisessee page 6 for details

see page 22 for details● Material issues
Product responsibility
Product and service labeling
Environment
Products and services

High

EconomyEconomic performance
Procurement practices

Materiality for stakeholders(degree of societal expectation)

SocietyAnti-corruption
Anti-competitive behavior
Compliance
Labor practices and decent work
Diversity and equal opportunity
Human rights
Human rights evaluation

Low

EIZO’s Approach to CSR
Our business activity in itself constitutes our mostimportant social responsibility. We are awarethat our social responsibility lies in engaging
in business with integrity, which includes
contributing to society with products, solutions
and services, returning all the benefits produced
through our business to society, and complying
with laws and regulations while respecting humanrights. In addition, with the view that participating
in and supporting regional activities constitutepart of our social responsibility, we enthusiasticallyengage in such activities.
In this context and as the basic policy underlying
our CSR, we uphold the EIZO Group Principles ofConduct, which serve as both a guideline for the
EIZO Group and our promise to stakeholders.

High

Materiality for the EIZO Group(degree of contribution to the task and our own growth)

EIZO Corporation CSR REPORT 201607

Fiscal 2015 Results of New Activity Reporting and New Disclosure Items

The fiscal 2015 results of new activity reports and new disclosure items are listed below.

Seven Promises

Fiscal 2015 Results of New Activity Reports and New Disclosure Items

Report Page

Creating New Value

We demonstrated that visual display is playing a role in every setting of our life and that visualdisplay systems with unique value added by EIZO as a Visual Technology Company are conveying a
sense of security and inspiration.

9

Environmental Consideration for Our
Products and Business Operations

We attained Environmental Targets for all items except “reduced fuel consumption.”
We introduced solar panels and other environmentally sound features into the new factorybuilding.

16

Operating as an International
Corporation

We are expanding sales activities to emerging countries where growth of particular markets is
expected.
We have assigned local sales personnel to Saudi Arabia and India to enhance our approach tocustomers.

20

Open and Fair Trade

Obtained an agreement on the “EIZO Supplier Code of Conduct” in the form of the “Supplier
Declaration” from all business partners involved in procurement.

21

Strong Bonds of Trust with
Stakeholders

Started introducing initiatives to contribute to local communities, not only at the head office inJapan but also in Germany, Switzerland, the United Kingdom and the United States.

24

Strict Respect and Compliance withboth the Letter and Spirit of the Law

In addition to the composition and activities of the Audit and Supervisory Committee that began in
2016, we published the “Message from an Outside Director.”

26–27

Broadminded Corporate Culture

Expanded disclosure of quantitative information, including the retention rate of young employees
and the rate of taking paid leaves.
We also worked to improve the description of our program for having children visit the workplace
as well as educational programs for young employees.

28–30

EIZO Corporation CSR REPORT 201608

We will supply high-quality products and services loved by customers
through creating and offering new value by unique technologies and ideas.

Seven Promises 1

Creating New Value

Our products are used around the world in a variety of fields, each requiring different specifications and functions.
Beyond listening and responding to customer requests in each field, we relentlessly pursue proprietary technologies and ideas
to create and offer new sets of values that extend our promise to consistently deliver products that customers appreciate.

Wherever You Look, You See EIZO
Imaging solutions enrich every setting of daily life. EIZO, as a “Visual Technology Company,” delivers a sense of security and inspiration with its systems that add unique value to visual displays.

Office use●

For businessPrivate use●

Professional photography, printing, design,
video production and other creative work●

Digital photos, illustrations,games, etc.

Marine vessels●

Airport●Air traffic control, etc.

Hospital●

For marine chart display,etc.

For diagnosis, including displayof electronic charts and image
reading, therapy, treatment, etc.

Factory

Railway●

Railway platform monitoring,
digital signage systems for
onboard installation, etc.

●

For incorporation
into production
and inspection
equipment, etc.

Educational facilities●

For library search systems,
schools, etc.

Security room●

For monitoring, security
and surveillance

EIZO Corporation CSR REPORT 201609

Seven Promises 1 | Creating New ValueEIZO Solutions▶ For the Business & Plus Markets
Focusing on User Comfort to Reduce the Physical Strain of Using PCs▶ For the Creative Work Markets
Supporting Creative Settings by Maintaining Accurate Color Displays

We focus on ergonomics-based design so that users can use our products for long hours
without experiencing symptoms of stress. Thus, we offer comfortable PC environments invarious locations such as offices, schools and homes. We have further improved comfort in
multi-monitor environments by adding products featuring a fully-flat bezel-less design to
our lineup.

We are committed to accurate color reproduction and high added value, and wecontribute to improving efficiency and accuracy in every creative setting by offering
monitor solutions that achieve and maintain accurate color display. The professional seriesof our color management monitors is being widely used by professional photographers andthose involved in printing, design and video production.
Quick Color Match, a free software application released forphotography enthusiasts, offers easier-than-ever color matchingfor prints and monitor display. Thus, we also support people inenjoying creative activities for fun.

EV2750 features the world’s first* fully-flat bezelless design. The bezel of the model is as narrow as 1
mm on all four sides, and the typical grooves aroundthe front buttons and optical sensors have been
eliminated, allowing users to enjoy seamless viewing
and concentrate on their tasks in a multi-monitor
configuration.
* Research by EIZO on liquid-crystal displays as of September 1, 2015

▶ For the Healthcare Market
Accelerating the Solutions Business to Support the Evolution of Medical Care
In today’s increasingly advanced and complicated medical care systems, not only
medical doctors but also nurses, clinical engineers and other staff are cooperating in thetreatment of patients. Therefore, creating an environment that facilitates information sharing
and the exchanging of opinions is essential. To do this, EIZO proposes comprehensive image
solutions, including image display monitors suitable for the required image environment,
image management software and a network environment through its consultations forintelligent operating rooms, Interventional Radiology (IVR) rooms and control rooms.
EIZO acquired a system integration business for the medical market from Imation Corpin October 2015 to accelerate its solutions business, which it launched as EIZO Medical
Solutions Inc. in November of the same year. We also acquired the surgical/endoscopy
monitor business from Panasonic Healthcare Co., Ltd. in July 2016 to complete our lineup ofsurgical/endoscopy monitors.

▶ For the Industrial Markets
Supporting Customers’ Businesses through a Finely-Tuned Response to theSpecialized Needs of Each Industry
We flexibly address the diverse requirements of each industry by offering a broad rangeof products and customization. Also, we support the businesses of customers through smalllot delivery, taking advantage of our flexible production system, long-term stable supply
based on our purchase capability and maintenance system.
ATC (Air Traffic Control)
We contribute to our mission of ensuring safety in the sky by providing air traffic control
towers and control rooms with products such as high-brightness LCD monitors capable ofclearly displaying flight status information under daylight conditions.
Marine Vessels
We offer products that support Electronic Chart Display and Information System (ECDIS)
and other products that meet various standards for ships. We also offer optical bonding
models with improved visibility and durability using in-house processing lines.
Railway
We provide digital signage systems for onboard installation and products for monitoring
railway platforms.
Security & Surveillance
We contribute to enhancing public safety by supporting the stable operation of security

EIZO Corporation CSR REPORT 201610

Seven Promises 1 | Creating New Valuesystems, using highly reliable monitors equipped with unique technology that allows forclarity in every detail and 24-hour continuous operation.
Factory Automation (FA)We have adopted cases without any gaps around vent holes or buttons to prevent theentry of foreign matter, and we prepared housings for flexible installation in different typesof locations as well as incorporation into equipment and systems.

▶ For the Entertainment Market
Enriching Games, Video Watching and Other Entertainment with Our Visibility
Technology
Our products for the entertainment market have functions to enable enjoyment ofa wide variety of entertainment from games to animation, photos, video and e-books tocontribute to enriching customers’ recreation time and daily lives.
EIZO also sponsors professional eSports* teams and an array of game tournaments, heldin Europe and North America, in an effort to expand the entertainment market.
* Competition-type computer games: “electronics sports”

Our new model FS2735
automatically improves
visibility of both dark
and light areas. Itssmooth image display
supporting 144 Hz input
and AMD FreeSyncTM
enhances the user gameperformance.

▶ For the Amusement Market
Enlivening the Market by Providing Products Supported by Our Technological
Excellence

Osaka Medical College Hospital
Introduced CuratOR Surgical Panel, an image management system for operating rooms

In March 2016, the hospital’s central operating building opened and began fullfledged operation of 20 operating rooms, including two hybrid operating rooms*.
EIZO provided CuratOR Surgical Panel SP1-55 in the computed tomography (CT)hybrid operating rooms. While many hospitals in European countries, including
Germany and Switzerland, have introduced CuratOR Surgical Panels, Osaka Medical
Hospital is the first to do this in Japan.
EIZO implemented the project for all 20 rooms, including the CT hybrid rooms,
from consulting on the image environment of the rooms sought by Osaka Medical
Hospital to the coordination of necessary hardware and software, installation andwiring.

We design and manufacture LCD monitors installed in pachinko equipment, capitalizingon the EIZO Group’s advanced visual display technology. Our products enliven theamusement market by offering a realistic expression of images and stories with a strong
gaming feel, and they become customer favorites year after year.

The P1-55 unit is fully embedded into one wall of the operating room and equipped with a built-in 55″
monitor featuring a high-brightness display at a full HD 1920 × 1080.

©SANYOBUSSAN CO., LTD.

* A hybrid operating room combining operating tables for treatment and photography systems for examination.

EIZO Corporation CSR REPORT 201611

Seven Promises 1 | Creating New Value

Competitive Advantages of EIZO
Since its founding, the EIZO Group has consistently focused its technology and passion
on creating visual display products. We continue to concentrate our energy and efforts ondeveloping products that are a step ahead of the times by using advanced devices andpursuing cutting-edge technologies. Our goal is to deliver reliable, high-quality productsthat both satisfy and inspire our customers. The outcomes of these accumulated efforts are
EIZO’s competitive advantages: our business model, excellence in development and quality,
and our global network.

▶ Excellence in Development and Quality● Development
In the course of creating visual display products, we have gained the full spectrum oftechnologies required for developing monitors. This in turn has enabled us to quickly deliver
new, cutting-edge products and high-quality products with enhanced functionality.
●●

Quality
Consistent quality control through 100% self-development and self-production

We have always been committed to 100% self-development and self-production. One of▶ Business Modelour competitive advantages lies in our ability to integrate quality control, from development

We have built on our Core Visual Technology* of software, hardware and peripheraltechnologies developed through our work on monitors for the Business & Plus (B&P) market inorder to expand into the Vertical & Specific (V&S) market by developing new products with theand manufacturing to after-sales service, and we remain committed to working in concert
Group-wide to further enhance quality.
●

additional performance and functions required in various fields. Leveraging the technology,

Development of environmentally sound products

We have a proven track record of incorporating the principle of environmental

procurement and production synergies among our business units has enabled us to create

preservation into product development, and since the early years of our company, we haveadvanced products with proprietary features to further develop and expand our business. This

been highly regarded in Europe, where environment-related standards are particularly

unique business model has been the major driver of our growth.

stringent. As public concern for the environment grows, we will work harder to develop
environmentally sound products by, for example, actively participate in the formulation of■ Business development leveraging the synergies among business units

environmental standards.
●

Rigorous attention to quality control

The key to the success of our products is the stringent inspections
we conduct on the image quality of our monitors at different stages,

Image processing
technology (analysis,
recognition, correction
and augmentation)from development to production. We make every effort to ensure that

Color management
technology
Development
technology ofdisplay devices

Creative WorkBusiness & Plus

Healthcare

Processing
technology ofdisplay devices▶ Global Network

We leverage our extensive capabilities by generating synergies in development,©SANYOBUSSAN CO., LTD.

Production technology
with highest
adjustment accuracy

Industryof accuracy from the perspective of the user, through measures such as confirming someinspection criteria by human eye in addition to machine.

Core Visual Technology
Design technology withhighest quality andhighest reliability

the image quality of all our products is reviewed at the highest level

Amusement

production and sales among our 17 Group companies worldwide.
For details on our global network, please refer to pages 2 and 20.

Entertainment* A highly sophisticated technology that goes beyond what competitors offer.

EIZO Corporation CSR REPORT 201612

Seven Promises 1 | Creating New Value

Protecting Intellectual Property that Enhances Value
We actively seek to obtain patents and design rights for the technologies and designs
created through product development.
Our recent focus has been on attaining patents and design rights in countries andregions where we expect product sales to grow such as China, India and Russia, in addition
to Japan, Europe and the United States, our current main markets. Overall, our goal is toconstruct a global network of intellectual property.
We also believe that trademarks, including the names of our company and products,■ Number of Patents Obtained by the EIZO Group
350
300
250

100
50
0

296

309

9

32

90

93

91

23

24

147

164

170

155

2012

2013

2014

2015 (Fiscal Year)■ Europe

280■ United States

232■ Japan

183

150

89
4
25
11
49

2006

116
9
34
12

131
9
37
14

125
6
37
14

139
6
37
14

7
45

71

68

82

2007

2008

2009

2010

8

56
21

3

31

17
114

61

▶ Centralized Management of Intellectual Property for the Entire GroupWe have centralized the management of all intellectual property (including patents,
design rights, and trademarks) owned by the Group and encourages the creation of
intellectual property group-wide.We have also established a system to facilitate the use of
intellectual property and the sharing of related information among Group companies.

▶ Creating Intellectual Property and Obtaining Rights■ Other countries

200

are key to protecting and enhancing EIZO brand value. We therefore strive to obtain andmaintain trademark rights in all the countries where we sell our products.

2011■ Areas the EIZO Brand Has Penetrated (Countries with Trademark Protection)

We have introduced a survey and application procedure for patents and designs to
our product development process with the aim of preventing missed opportunities for
identifying new core and peripheral technologies created during the process.
It is our goal that each patent or design application technology is effectively utilized
as a powerful patent or design right which is useful in our business. To achieve the goal, we
strategically select target countries for the applications and develop a network of patents
and design rights centered on application technologies.
In addition, we regularly assess the value of patents and design rights in order toappropriately manage our intellectual property.

▶ Encouraging the Creation of Intellectual Property
We have established and manage an incentive program for employee inventions toencourage employees to produce patents and designs. We also have an internal awards
program for inventors and creators of patents and designs that have contributed to ourbusiness.

▶ Respect for Intellectual Property Rights
Beyond creating intellectual property, we also exercise the utmost care to ensure
our products and applied technologies do not infringe upon any third-party intellectual
property rights. In the event a third party is found to have infringed upon intellectual
property rights of EIZO, we demand that appropriate action be taken to protect these rights.
■ Countries with Trademark Protection

EIZO Corporation CSR REPORT 201613

Seven Promises 1 | Creating New Value

EIZO’s Quality Assurance System
Under our Quality Management Policy, we seek to ensure reliable long-term use of EIZO
brand products by establishing an integrated quality control system that encompasses
development and manufacturing to after-sales service and making continuous improvement
throughout the system.

Quality Management Policy
The EIZO Group is committed to continually fulfilling customers’
expectations by proposing and offering high quality products,
services, and solutions. We therefore:▶ Quality Standard

The quality of our products constitutes the foundation of the EIZO brand. We comply
with the quality standards and regulations of each country where we sell our products aswell as with the certified standards for each product. We have also established our own
reliability standards that reflect diverse events including cases from both in and outside thecompany. These standards are applied to all EIZO brand products (LCD monitors).
In addition, we have sought to unify and standardize selection criteria for components
used in our products to maintain and standardize product quality by applying these criteria
to all Group companies.
▶ Gathering and Reflecting Customer Feedback

We provide after-sales service through Group companies in nearly every country
where we sell our products, which has enabled us to develop an accurate understanding ofcustomer requests and expectations.
We compile and shares customer feedback with Group companies in an effort toconsistently offer high-quality, attractive products and services.

1

Aim to develop high quality products by pursuing the world’s highest level of technology.

2

Carry out our responsibility for environmental preservation by actively reducing the effects
on the environment in every business activity from product development to manufacturing
to sales and service.

3

Set the quality target which are carried out and reviewed by all the employees in every
business activity.

4

Establish a quality management system, review it periodically, and continually improve it tosustain its validity and suitability.

5

Respond to the trust of both medical professionals and patients by providing medical
equipment with assured quality, effectiveness and safety.

6

Comply with legal and social requirements.

▶ Quality Management System

All Group companies involved in development and production have obtained
certification under the international quality management standard ISO 9001, and ISO 13485
for medical equipment. We have incorporated these standards into the Group’s quality
management system in an ongoing, voluntary effort to maintain and improve the system.

EIZO Corporation CSR REPORT 201614

Seven Promises 2

Environmental
Consideration
for Our Products andBusiness Operations

We will promote our manufacturing and business activities
in consideration of reducing their environmental burdens.
We are conscious of the importance of environmental preservation as a common issue for all humankind, and are committed to do our utmost to protect theenvironment in all aspects of our corporate operations, with particular emphasis on efforts that result in environmentally sound product specifications.

Environmental Management System

Environmental Policy
We, the EIZO Group, are aware that our products have an impact on the environment.
In our product development work we therefore consider friendliness to theenvironment to be part and parcel of product quality. We endeavor to supply ourcustomers worldwide with products developed to common specifications that meetor exceed the environmental requirements of individual countries as well as our own
environmental standards. We are conscious of the importance of environmental
preservation as a common issue for all humankind and pledge to do our utmost to
protect the environment in all aspects of our corporate operations.
1requirements of society at large. We determine environmental objectives and targets based on a clear
understanding of such requirements as well as the environmental impact of our corporate operations andproducts. These objectives and targets are reviewed on a regular basis to achieve ongoing improvement of
our environmental management system and performance.
At the research and development stage, we pay careful attention to the design of our products to minimize
the consumption of resources and energy, ensure ease of recycling, and reduce the volume of toxic
substances. Our aim is a continuous raising of our environmental standards.
3* EIZO MS Corporation, EIZO GmbH, EIZO Technologies GmbH, and EIZO Display Technologies (Suzhou) Co., Ltd. have also obtained certification.

We endeavor to constantly remain up to date on and to strictly adhere to environmental laws and standards
applicable to our corporate operations and products, as well as other environmental preservation

2

After establishing an environmental management system under our Environmental
Policy, we obtained ISO 14001 certification* in July 1998. Since then we have implemented
measures for waste reduction and reduced resource and energy consumption. We have also
taken a step farther in light of a number of factors, including society’s movement toward
environmentally sound products and growing public interest in eco products, by operating
our environmental management system, which emphasizes environmental targets centeredon environmentally sound products.

In our corporate operations we give due consideration to conserving energy and resources. We work to
reduce the volume of waste products generated by our operations and to dispose properly of all waste▶ Activities under the Environmental Management System

We continued to undertake many tasks for meeting our environmental targets for fiscal
2015 that would achieve results in product specifications. We
Raising Customer Satisfaction
also sought to accomplish these tasks and targets by sharing
them with in-house organizations, including the design
Actionand development departments. We successfully reduced
Environmental
Management
Check
Plan
Systempower consumption during suspension and use, exercisedDo
stricter control over chemical substances used in parts, andmanufactured products that meet advanced environmental
Stakeholder
standards.

generated. We are engaged in positive efforts to promote the collection and recycling of used products

4

discarded by consumers.

▶ Environmental Management System Audits

We constantly monitor the latest information related to the environment through our information network,

Our ISO 14001 certification was maintained and updated in fiscal 2015 after a third-party
institution conducted an external audit.

which includes our overseas facilities and affiliated companies. We endeavor to share information
appropriately by disclosing and disseminating details of our own environmental initiatives, and we work withothers in common efforts aimed at preserving the environment.
5

We educate all company members and strive to deepen their awareness of environmental matters, while
creating members of a team that will be committed to the effective use of natural resources and energy, andto the protection of our global environment.

EIZO Corporation CSR REPORT 201615

Seven Promises 2 | Environmental Consideration for Our Products and Business Operations

Environmental Targets/Performance Report
Scope: EIZO Corporation Headquarters area, EIZO MS Corporation, and EIZO Display Technologies (Suzhou) Co., Ltd.

Environmental
Theme

Focus

Environmental
Objective

Reduced power
consumption

FY 2015 Environmental Targets

Reduce electricity consumption to no more than
9.20 million kWh/year
Expand effort to upgrade interior lighting to LED

Selfevaluation

FY 2015 Actual Results

Maintained electricity consumption to less than 8.344 million kWh/year〇

FY 2016 Targets
Reduce electricity consumption to no more than 10.125
million kWh/year
Constrain and manage energy consumption in newcompany buildings and equipment
Prepare for compliance with the energy saving law

Efforts to prevent
global warming

CO₂ reduction

Reduce consumption of fuel LPG: no more than
138 t; kerosene: no more than 20 kl

Controlled LPG consumption to less than 128.7 t/year, but kerosene
consumption was 22.9 kl/year, exceeding the target△

Reduce consumption of fuel LPG: 145 t max;
kerosene: 20 kl max

Achieve compliance with ENERGY STAR 7.0
Incorporate energy-saving features

Reduced electricity consumption of products developed in fiscal
2015
Decided on models for compliance with ENERGY STAR 7.0○

Further expand products with lower electricity
consumption
Increase and upgrade products with EU energy labels

Promote smaller, lightweight products; conserve
resources consumed for packaging materials
and circuit boards

Reduced body dimension and weight of models developed in fiscal
2015 by about 20% and 30%, respectively, compared to conventionalmodels○Promote smaller, lightweight and resource-saving
products

3R design

Respond to reuse of amusement monitor
components (survey and review)

Designed products assuming long hours of operation through reuse○Continue to respond to reuse of amusement monitor
components

3R activities

Maintain industrial waste generation below 360
t and purchase of copier paper below 5,950 kg

Industrial waste generation: 338.2 t, purchase of copier paper: 5,538 kg○

Maintain industrial waste generation below 360 t andpurchase of copier paper below 5,950 kg

Reducedconsumption ofchemicals

Reduce use of organic solvents and related
waste (including those generated by the new
optical bonding facility)

Began using alternate material to replace IPA for washing
Continued collection and monitoring of usage data of fill materials
for bonding○

Proper control and reduction of chemical substancesused in our facilities

Continue to pursue green procurement

Managed chemical substance data based on EIZO Green
Procurement Standards and responded to a large number ofrequests for environmental surveys from corporate customers○

Continue green procurement

Prepare to obtain ENERGY STAR 7.0

Completed preparation for response to the new standards
Completed the selection of 10 current products to be renewed inaccordance with the new standards○

Obtain certification at early stage with a view to the
new ENERGY STAR 7.0

Obtain TCO Certified Displays 7

Obtained TCO Certified Displays 7 certification for newly developed
FlexScan series○

Obtain TCO Certified Displays 7 and expand scope of
certified products

Reduced fuelconsumption

Environmentallysound product design

Creating asustainable society

Environmental
issuesEnvironmental
compliance

3Rs (reduce, reuse,recycle)Management ofchemicals

Compliance withenvironmental laws
and standards

Standards compliance○: Results exceeding 75%, △: Over 50% and under 75%, ×: Under 50%

Status of Group Companies
The current status of Group companies is as follows.

▶ Environmental Considerations in Our New Factory

・EIZO Display Technologies (Suzhou) Co., Ltd. (ISO 14001 certification: 2011)

Photovoltaic installation

Environmental targets applied to EIZO Corporation Headquarters area and EIZO MS Corporation (Hakui factory andNanao factory) were also applied to EIZO Display Technologies (Suzhou) Co., Ltd. starting in fiscal 2012 to establish
an environmental management system encompassing all three companies.
・EIZO Technologies GmbH (ISO 14001 certification: 2012) and EIZO GmbH (ISO 14001 certification: 2009)
Both companies operate in accordance with local environmental conditions and regulations, including those forCO₂ emissions reduction, 3Rs and management of chemicals.

Solar panels are installed on the rooftop of the newfactory (about 180 kW) and on the ground to power the flood
control system for the storm water reservoir (about 250 kW).
* The installation is designed to not interfere with required rainwater adjustments.

EIZO Corporation CSR REPORT 201616

Seven Promises 2 | Environmental Consideration for Our Products and Business Operations

Basic Product Development Sequence
In product development, we endeavor to meet the legal requirement and standards aswell as to enhance the environmentally sound quality of our products including compliancewith the legal requirement and standards, domestic and overseas legal requirements andstandards, industry trends and social conditions. In addition, we conduct product environmental
assessments in accordance with our own Environmental Compliance Standards to measure theenvironmental soundness of products.
The standards are linked to our system for developing, implementing and meetingcompanywide environmental targets for each fiscal year, and are revised every year toward
improving the environmental soundness of our products. We also evaluate and control chemical
substances throughout our supply chain in line with our Green Procurement Standards so thatthey comply with chemical substance regulations.

Green Procurement▶ Our Philosophy on Green Procurement

Our Environmental Policy for preserving the global environment applies to all our business
operations, and respect for the environment is incorporated into product development to createa recycling-based society.
Our Green Procurement Standards were established to guide material procurement and tomeet the expectations of customers and society as a whole by maintaining and strengthening
our environmental preservation activities. The standards were also intended to fulfill our social
responsibility by enabling us to quickly respond to the evolving environmental rules andregulations in each country.
Our suppliers’ efforts to reduce environmental impact and preserve the environment are
just as important to us as their quality, prices, delivery schedule, services and technologicalexcellence. In selecting products, parts and materials, including packaging, we place higher
priority on those that are environmentally sound as well as meeting our quality, function and costrequirements.
These efforts are helping to reduce the environmental impact of our business operations
while at the same time expanding markets for environmentally friendly products.

them. We have established a database for collecting
and managing the results of these surveys todetermine which suppliers and materials best alignwith our values, and we also use the information in
evaluating the environmental compliance of our own
products.

Flow of Chemical Content Survey
RequestEnvironmental efforts survey

Environmental
Information
Database

Supplier Chemical substance survey list
(JAMP AIS File)

Material Information Sheet
Survey response

Compliance with Environmental Standards and Legal Requirements
In our effort to proactively develop environmentally sound products, we observe the legal
requirements of Japan and other countries and comply with major voluntary environmental
standards in each market for our flagship products.
In Europe a number of regulations are being enforced, including the WEEE Directive(collection and recycling of discarded electrical and electronic equipment), the RoHS Directive(use of certain hazardous substances in electrical and electronic equipment), the REACH
Regulation (registration, evaluation, authorization and restriction of chemicals) and the ErP
Directive (eco-designing for energy-related products). These regulations were developed inEurope; however, they have been playing an important role in encouraging other countries andregions to take similar steps. Our products comply with these regulations.
We also respond to environmental labeling standards such as TCO Certified Display 7(international comprehensive standards for monitors), EPEAT (international environmental
standard for PCs/monitors), ENERGY STAR 7.0 (energy efficiency standard established in the
United States) and PC Green Label (Japanese environmental standard for PCs/monitors). In
addition, we are actively involved in the development of TCO, ENERGY STAR and PC Green Label.
EIZO will continue to focus on developing green products while keeping an eye on thedevelopment of environmental labeling.

▶ Management of Chemical Content Information

Amid growing concern for the environment across the globe, we voluntarily monitor chemical
substances toward obtaining certifications for environmental standards in Japan and overseas,and support our green procurement efforts. These efforts include surveying the environmental
activities of our suppliers and the chemical substances contained in the parts we procure from

EIZO Corporation CSR REPORT 201617

Seven Promises 2 | Environmental Consideration for Our Products and Business Operations

Environmental Risk Management

Overview of the Environmental Impact of Our Business Operations(Scope of calculations: four areas as listed below)▶ Facility Management

Parts manufacturers and suppliers in Japan and overseas

Energy usage:
89,847 GJ
Energy usage breakdown:
Electricity: 8.344 million kWh
Kerosene: 22.9 kl
LPG: 128.7 t
INPUT

Copier paper:
5.538 tWater usage:
24,639 m3

In principle, we ensure compliance with stringent voluntary management standards,
including standards not bound by law.
▶ Regulatory Compliance

CO2 emissions:5,800 t-CO2

We strive to comply with regulations governing corporate activities such as the Air
Pollution Control Act, the Water Quality Pollution Control Act, and the Waste Disposal
and Public Cleansing Act by collecting information on revisions and new regulations andby regularly monitoring and measuring the status of our response. Our emissions of air
pollutants NOx, SOx, soot and dust are regularly measured in accordance with the Air
Pollution Control Act and have remained well below the legal limit. In addition, we adhere
to our own voluntary management standards, even in operations for which there are no
applicable laws. No compliance problems were found in fiscal 2015, and no administrative
guidance, admonitions, orders or reprimands were received. In addition, no complaints
about environmental issues were received from our neighboring communities.

Waste
Waste breakdown:
Industrial waste: 338.2 t
General waste: 16.3 t
Wastepaper: 491.6 t
Recycling rate: 98.3%

OUTPUT

EIZO Group

Customer■ Environmental Impact by Area

Area

Operations
Energy usage (GJ)Electricity (10,000 kWh)■ グループ従業員数(期間従業員含む)
EIZO
EIZO Display
EIZO MS Corporation
Corporation
Technologies
Headquarters(Suzhou) Co., Ltd.
Hakui
Nanao
area
(China) 国内
factoryfactory
（名）

1,600
458.6

22.9
1,200
128.7

Copier paper (t)4.092

Water usage (m3)

18,847CO₂ emissions (t-CO₂)

3,378

Waste

Total
海外

Development and2,500
Development andmanufacturing Production of Assembly of
manufacturing(assembly) of
circuit boards
monitors(assembly) of 2,021
1,944
monitors 2,000
monitors
1,870
1,793
52,387
26,9479,190
1,323
89,847
1,718

EnergyResources Kerosene (kl)
LPG (t)Industrial waste (t)Prevention of Global Warming, and Energy Conservation■ 温室効果ガス排出（日本および中国）

201.4

General waste (t)13.2

Wastepaper (t)201.5

Recycling rate (%)

97.9

800
400
0

270.3

92.2

13.3

834.4

−

−

−

22.9

−

−

−

128.7

0.909
1,483

1,518 0.2771,553

1,617
1,562 0.260

2,435

2,500

857

24,639

1,730

590

102

5,800

103.0

33.8
235
2.2

275

2009年
74.4
3月末
95.9

2010年
215.72011年 2012年 2013年
−
491.6
3月末
3月末
3月末
3月末
99.8
−
98.3

0.9 317

382

−
404
−

5.538

338.2
16.3

Emissions of Greenhouse Gases (Japan and China)
Emissions of CO2(t-CO2)

Energy use

7,000
6,000

(GJ)

120,000
89,381

90,84090,131

89,11989,8475,000

100,000
80,0004,000
60,0003,000
40,000

2,000
1,000
0

5,019

4,582

5,667

5,800

FY 2011 FY 2012

FY 2013

FY 2014

FY 2015

2,220

20,000With regard to greenhouse gas emissions, wemeasure CO₂ emissions by converting figures forelectricity, kerosene and LPG use into CO₂. We strive
to reduce consumption of energy resources to reduce
our CO₂ emissions. Although energy usage was almost
the same as in the previous year, our greenhousegas emissions rose during the current fiscal year,
mainly due to an increase in the conversion factor for
Hokuriku Electric Power Company.
• Calculations of CO₂ emissions associated with electricity use
are based on the conversion factor of Hokuriku Electric Power
Company and the conversion factor used in China.

0■ 株主構成（所有株式数の分布）
2014年3月期

自己名義株式証券会社

EIZO Corporation CSR REPORT 201618

Seven Promises 2 | Environmental Consideration for Our Products and Business Operations▶ Energy Use

Collection and Recycling of Used Products

In February 2016, the completed construction of a new factory in the area of the EIZO
Corporation’s headquarters increased electricity demand. On the other hand, as a result of
our year-round efforts to save energy, focused on the operation of our air conditioning units,
total energy use was essentially the same as in the previous year. However, we were unable
to achieve our target for kerosene consumption because the volume of kerosene that we
consumed was driven up resulting from a change in the use of a building where kerosene
is used for air conditioning. As for equipment, we upgraded interior lighting to LED in someareas of EIZO MS Corporation. We will continue to pursue Group-wide energy savings while
also maintaining comfortable working conditions.
■ Targets and Actual Results
FY 2015 targets

FY 2015 results

Targets achieved

9.20 million kWh8.344 million kWh○

10.125 million kWh

Kerosene

20 kl

22.9 kl

×

20 kl

LPG

138 t

128.7t○145t▶︎ Water Use
We use only groundwater in EIZO Corporation’s Headquarters area (affiliated companies
use the public water supply). We monitor water usage and wastewater discharge to reduce
the risk of subsidence and stress on wastewater treatment systems. We use water in our
corporate buildings as well as for the snow melting system and for watering plants in thesummer. Our manufacturing processes do not use any water.
Discharge of Industrial Waste and Recycling Rate

Discharge of Industrial Waste
Recycling rate
Our total volume of industrial waste increased
（％）
（t）
98.3
97.1
97.2
96.9
20.6% year-on-year to 338.2 t. A major factor for the 400 95.7
100
338.2
rise was the increased size of packing materials to 350
311.2
80
300
280.5
accommodate larger liquid crystal display panels, 250 225.0 246.1
60
200
procured externally.

▶︎Appropriate Management of Chemical
Substances

150
100
50
0

40
20

FY 2011 FY 2012 FY 2013 FY 2014 FY 2015

Japan
◆ Collection of Used EIZO Products from Homes
In compliance with the Waste Disposal Act and theLaw for Promotion of Effective Utilization of Resources,
EIZO established its Product Collection and Recycling
System for free collection of monitors for home use.
◆ Collection of Used EIZO Products from Corporate

FY 2016 targets

Electricity▶︎ Industrial Waste

The EIZO Group has been collecting and recycling used products in compliance withenvironmental laws and regulations in each of the countries where it operates.

0

We closely manage kerosene and organic solvents in compliance with regulations
such as the Fire Service Act and the Industrial Safety and Health Act. We do not use any
substances subject to the PRTR Law*.

Users
In compliance with the Waste Disposal Act and theLaw for Promotion of Effective Utilization of Resources,
we have been collecting and recycling used products forbusiness use under our Product Collection and Recycling
System.

End-of-Life EIZO Monitors (for Home Use)
Collected in FY 2015
Volume in weight (kg)
Quantity (units)
Recycled volume (kg)
Recycling ratio (%)

CRT monitors

LCD monitors

11,782
477
9,515
81

8,281
1,183
7,235
87

End-of-Life EIZO Monitors (for BusinessUse) Collected in FY 2015
Volume in weight (kg)
Quantity (units)
Recycled volume (kg)
Recycling ratio (%)

CRT monitors

LCD monitors

371
15
273
74

1,596
228
1,218
76

Europe◆ EIZO Monitors Discarded in Europe
The European WEEE Directive went into effect in August 2005 toward reducing
environmental impact through promotion of the three R’s of Reduce, Reuse and Recyclefor discarded electrical and electronic equipment. EIZO has complied with the directive by
establishing a collection and recycling system for applicable products sold in Europe.

United States◆ EIZO Monitors Discarded in the United States
EPEAT Standards require the provision of collection services for used electric/electronicequipment based on “Plug-In to eCycling Guidelines for Materials Management” issued by
the United States Environmental Protection Agency (EPA). EIZO has met this requirement
by establishing a collection and recycling system for applicable products sold in the UnitedStates.

* Pollutant Release and Transfer Register: Regulation governing the monitoring and promotion of efforts to more effectively manage the release ofcontrolled substances into the environment.

EIZO Corporation CSR REPORT 201619

Seven Promises 3

Operating as an
International
Corporation

We will act as an international corporation with a global outlook and mindset.

In order to ensure the delivery and ongoing worry-free use of our products worldwide, our Group companies and distributors in various countries maintain strong
mutual relationships to support customers and achieve sound corporate growth.

Development and Production Network – Coherent Development andProduction System
The EIZO Group has three production sites in Japan, three in Germany and one in the UnitedStates and China, forming a network that maintains a coherent development and production
system throughout the Group. This system enables us to apply stringent quality control fromdevelopment to production, promote the creation of development synergies that maximize
the strengths of each base, and construct an optimal production system for each market andcustomer. In addition, we promptly share information obtained in the course of development
and production along with opinions and requests obtained from markets and customers toincorporate into product development and customer support.

Sales Network – Group Companies and Distributors
EIZO products are sold in more than 80 countries and territories through our Group
companies and 20 global distributors (as of June 2016).

▶ Direct Sales System in Europe
Our business extends to specialized markets for medical, graphics, industrial
and air traffic control monitors. Customers in these markets demand direct, ongoing
communication with the manufacturer as well as solid global support. To effectively
respond to these specific market environments and diversified sales channels, we have sales
subsidiaries in the United Kingdom and Germany. We are striving to achieve further businessgrowth in Europe by reinforcing regional sales centered on the two sales subsidiaries.
Furthermore, to expand our sales activities into emerging markets, where our
specialized markets are expected to grow, we employed local sales staff in Saudi Arabia, theU.A.E. and India and are enhancing our approach to customers.

▶ One Country/Territory, One Distributor System
From the very beginning of selling proprietary products outside Japan, we have adopted a
one country/territory, one distributor system, in which a single distributor (or Group company)
is responsible for all sales within a given country or territory. This unique system enables us
to accurately discern customer needs in each country or territory by distributors or Group
companies that fully understand the culture and values of their respective regions and provide
optimal products. It also allows us to offer products through sales methods that are appropriate
for each country or territory.
≪ EIZO United ≫Group companies and distributors gather oncea year at the EIZO Corporation headquar ters toparticipate in technology showcase and general andindividual meetings to deepen their understandingof EIZO products. They also exchange informationon their respective activities to broaden their collective base of knowledge and forge closer ties
among Group companies and distributors.

▶ Mindset as an International Corporation — Efforts Related to Conflict Minerals
We are deeply concerned that some important mineral resources used as raw materials
for components of IT and electronic products and quarried in troubled regions of the DRC(Democratic Republic of the Congo) and its nine neighboring countries are used to fund themilitary groups that abuse human rights and destroy the environment.
Given this concern, the Dodd-Frank Act of the United States requires that efforts be made toensure that designated “conflict minerals,” including tantalum, silver, gold and tungsten, are only
purchased through legal means with no connection to potential misconduct. The EIZO Groupendorses these requirements and has adopted its own policy of using only parts made fromraw materials purchased from companies that are not involved in any misconduct and conductbusiness lawfully. In addition, to fully comply with this policy, the EIZO Group has been reviewing
its entire supply chain using the Conflict Minerals Template, a widely-adopted international
standard format developed by the Conflict-Free Sourcing Initiative (CFSI), of which the EIZOGroup is a member.

EIZO Corporation CSR REPORT 201620

Seven Promises 4

Open andFair Trade

We will conduct open and fair trade.

Our suppliers are essential partners for ensuring the long-term viability of our business.
We therefore ensure transactions are conducted in a fair and equitable manner and strive to forge relationships of trust based on mutual prosperity.

▶ Relationships of Trust Based on Mutual Prosperity
With respect to our suppliers, we are committed to forging relationships of trust based on mutual
prosperity to build successful, long-term partnerships, and we strive to conduct transactions that are
fair, equitable and transparent.
In overseas sales, authority is delegated in each country to Group companies and distributors who
are knowledgeable about local culture and values. This has enabled us to actively engage in overseas
sales based on a deep understanding of our products. We have sought to expand sales by buildingon the relationships of trust and powerful partnerships developed over time, cooperating with
distributors in organizing exhibitions, and providing customer support.

▶ Enhancing Employee AwarenessConducting transactions in a fair and open manner requires each employee to have the necessarylevel of knowledge and awareness. We seek to deepen employee understanding and awareness witha steady flow of compliance information through our intranet and study sessions. Topics includeanti-trust regulations directly related to business transactions as well as procedures for handlingconfidential information as required by regulations that prohibit insider trading and that govern
relationships with suppliers.

▶ Handling of Information Obtained through Suppliers
We obtain confidential information from suppliers and customers through proper channels andwill not seek to obtain or use information that is known to have been improperly obtained or disclosed.
We also pay the utmost care in handling information we have obtained and follow the appropriate
procedures for managing it.

▶ Unequivocal Prohibition of Bribery
We do not offer money or other benefits in violation of the law governing relationships withpublic servants and employees of public institutions. Likewise in our relationships with suppliers, we
do not offer or accept entertainment, gifts or benefits that violate the law or deviate from generally
accepted business practices, and we explicitly ensure they understand our corporate stance.

▶ EIZO Supplier Code of Conduct
The company established the EIZO Supplier Code of Conduct to globally ensure sound business
operations under the EIZO Group Principles of Conduct. We will pursue CSR through our businessactivities along with our suppliers by asking all business partners involved in procurement to actively
promote CSR activities, including compliance, respect for human rights, environmental preservationand safety and health.
Supplier Declaration

We obtained an agreement on compliance with the “EIZO Supplier Code of Conduct” in the formof “Supplier Declarations” from all business partners involved in procurement.

▶ Basic Procurement Policy
We deal with suppliers on an equal opportunity basis in accordance with procurement policies. In
conducting transactions, we select suppliers who meet our standards as listed below.

Selection Standard for Suppliers❶ Sound management❷ Technological excellence that will contribute to the quality of our products❸ Appropriate quality, prices, and delivery schedules for products and materials to be supplied to us❹ Stable supply capacity and ability to respond flexibly to fluctuations in demand❺ Compliance with relevant laws, consideration for the environment, and active
involvement in environmental preservation▶ Developing Mutual Understanding with Suppliers

As a manufacturing company that strives to create excellent products that satisfy customers
around the world through our primary business operations, we place high priority on controlling
quality, delivery schedules and the cost of parts and materials procured from suppliers as well as
confirming that supplier operations are environmentally sound. We provide opportunities for regularexchanges of information to address these issues and ensure we and our suppliers share a common
understanding of each others’ management policies and technical strategies.
Materials Procurement Briefing

We conduct regular briefings with our suppliers to explain our basic
procurement policy and request their cooperation. We also share informationon the market environment and our future direction. Many suppliers attend
these briefings, which contribute to a greater understanding of EIZO and togathering information for subsequent incorporation into business decisions.

EIZO Corporation CSR REPORT 201621

Seven Promises 5

Strong Bondsof Trust with
Stakeholders

We will seek to build and maintain strong bonds of trust with our stakeholders(business partners, employees, shareholders, and the local community).
We will sincerely engage with stakeholders to forge closer bonds of trust through communication channels while fulfilling our responsibilities.

Relationship with Each Type of Stakeholder
EIZO's Stakeholders

EIZO’s Responsibility

Communication Channels
●
●

●
●

Customers
P. 23

In addition to offering products that satisfy customers, we listen closely
to their feedback and provide useful support.

●●

Creating and offering products with new value.
Developing products from the customer’s standpoint.
Responding clearly to questions and inquiries.
Thoroughly responding to customer
requests and feedback.

●

●
●

●

Suppliers
P. 21

Employees
P. 28

Shareholders
P. 24

Local
Community
P. 24

We view suppliers as essential and important partners in the continuationof our business, and forge powerful relationships by sharing management policies and technical strategies.
We are a company focused on creative development that requires theimaginative ideas and powerful motivation of its employees. We therefore work to create a broadminded corporate climate and a workplace inwhich employees have a sense of security, and we support our employees in their self-development.
We strive to gain the understanding and trust of our shareholders by providing fair and accurate information on management policies, businessstrategies and financial performance, and by maintaining transparency in
our corporate management.
We seek to build solid relationships with the local community to gain
their understanding and cooperation in pursuing our business operations.
We are committed to fulfilling our responsibilities as a corporate citizen.

●
●
●

●
●
●
●

●

●

●

●
●

Building relationships of trust
Fair business transactions
Explaining corporate policy and broadening
understanding among suppliers
Motivating workplace environment
Developing excellent personnel
Promoting work-life balance
Securing safety and healthTimely and appropriate disclosure of
information
Enhanced corporate value
Preventing accidents and disasters at each businesssite
Protecting the regional environment
Cooperating with regional development and promoting culture

●
●

●

●
●
●

●
●
●

●
●
●
●
●

Developing better products
Setting up Contact centers as customer liaison points− Responding to questions and inquiries before and after purchase− Listening to customer opinions− Technical support
Sharing information with relevant departments and considering incorporation into productsInteracting with customers at showrooms and through direct dialog
Providing and collecting information through participation invarious trade shows
Providing timely information via the corporate website
Sharing information and creating mutual understanding as partners
Establishing selection standards, dealing with suppliers on an equal
opportunity basis
Holding material procurement briefings
Providing various educational programs
Supporting self-development activity
Creating workplaces that reflect employee opinions and sound labor-management relations through consultation conferences

General shareholders meeting (holding informal gatherings)
Stable dividend payment
Investor relations
Receiving company visits
Sponsoring various events and organizations
Supporting environmental conservation activities
Corporation with Local Community and association
Participating in local voluntary activities

EIZO Corporation CSR REPORT 201622

Seven Promises 5 | Strong Bonds of Trust with Stakeholders

Relationships with Customers
We provide product information on our Website, at our showrooms and through sales
and promotional activities. We strive to directly communicate with customers throughvarious channels in order to fully answer questions and respond to customer requests andfeedback.
Feedback System for All Types of Customer Input

EIZO Contact Center (Japan)
The EIZO Contact Center has been set up as a convenient means for customers in Japan
to communicate with the company. The center provides answers to inquiries related to
product specifications and operating procedures as well as questions related to purchasing
products through telephone, e-mail and fax.
Calls to the Contact Center (Fiscal 2015)

Customer Liaison

Others

4.4%

EIZO Contact Center
Customer liaison dedicated to ordering
Customer liaison for technical support

Troubleshooting

8.6%

Showroom

8.9%

Direct sales website
Website35.4%

Orders/Sales service related

Distributors

Customers

Functions/Operation procedures

Support/Warranty/Recycling/

10.4%

Sales companies/Retail storesConsulting/
Product overview

Product compatibility

11.2%

21.1%

▶ Customer Liaison

Each Group company has set up a customer liaison process (including access by phoneor e-mail) to receive inquiries and questions related to EIZO products and technology.
Customer inquiries and requests are promptly shared and appropriately addressed within
the company, relevant departments and the Group. They are also utilized to guide productdevelopment as well as to prepare information provided to customers.
EIZO Corporation (Japan)● Set up the EIZO Contact Center as a dedicated liaison for responding by phone ande-mailEIZO Technologies GmbH (Germany)● Responds to inquiries through a dedicated liaison and website

EIZO Limited (United Kingdom)● Provides customer support and technical support by e-mail

EIZO Inc. (United States)● Provides a dedicated liaison for after-purchase inquiries over the phone● Offers an e-mail address for general inquiries▶ Showroom

Visitors can test the performance of our products while trying out their functions at our
showroom, which also serves as a space for communicating with customers.
EIZO Galleria Ginza (Japan)

EIZO Galleria is a showroom located in the Ginza district of Tokyo. Our dedicated onsite
staff introduces products and provides advice to customers who want to know more about
them. Here our well-received seminars on a variety of topics also provide information on
the operating environments of computers for office and home use and on more effectively
using EIZO products. Moreover, the showroom is used as a communication space for othertypes of events such as exhibitions of photographs taken by customers.

Photo exhibition

Showroom

Seminar room

EIZO Corporation CSR REPORT 201623

Seven Promises 5 | Strong Bonds of Trust with Stakeholders

Relationships with the Local Community

Relationships with Shareholders
We conduct investor relations activities based on the principle of providing fair
and accurate information on management policies, business strategies and financial
performance to all stakeholders.

▶ Basic Policy on Information Disclosure
We disclose information in a timely and appropriate manner in compliance with the
Financial Instruments and Exchange Act and related regulations as well as the “Timely
disclosure rules and other regulations for issuers of listed negotiable securities or valuable
instruments” of the Tokyo Stock Exchange. We strive to ensure any material informationthat may affect investment decisions is delivered to all market participants in an equitablemanner.
▶ General Shareholders Meeting

We try to schedule our annual general shareholders meeting, taking shareholders’convenience into careful consideration. We also send out invitations as far in advance aspossible to provide enough time for shareholders to examine the proposed resolutions
and the state of our operations. Furthermore, we provide opportunities for directcommunications with our shareholders, such as the display of products and holding of an
informal meeting with shareholders at the general shareholders meeting.
▶ Company Presentations for Investors

We invite institutional investors to our semi-annual earnings results briefings in Tokyo,
where we report on our business direction, activities and performance. We also holdbriefings for individual investors to promote a greater awareness of our company.

We seek to build and maintain good relationships with the local communities where
each Group company operates. To contribute to developing these areas and creating better
environments as a community member, we sponsor and donate local organizations and are
actively engaged in activities.

■ Examples of Contributions to Local Communities
●

●

●

EIZO
Corporation(Japan)

●

●

●

EIZO
Technologies
GmbH(Germany)

EIZO Inc.
(United States)

●

●

●

●

Voluntar y par ticipation in beach cleanups and snow
shoveling
Donations to local activities
Is h i k awa Ke i e i Te n s h o J u k u: c o o p e rati o n th ro u g hoperational advice and lectures on an educational projectfor young corporate managers and future entrepreneurs
who will bear responsibility for the future of the regional
economyCo-sponsorship and support for the Orchestra Ensemble
Kanazawa
C o -sponsor ship a nd suppor t for L a Folle Jour né eKanazawa Music Festival as a member of the executive
committee
Sponsorship for Zweigen Kanazawa, a soccer team in
Ishikawa Prefecture, and the ISHIKAWA MILLION STARS of
the Baseball Challenge League

Participation in beachcleanups

ISHIKAWA MILLION STARS

Zweigen Kanazawa

Donation to activities that support treatments for childhood
cancerDistribution of T-shirts to children at a community running event
Donation to a community for safe bus transportation of school
children

School bus

Donation to a Boys and Girls Club in the community
Our employees visiting
a Boys and Girls Club

▶ Status of Shares and Shareholder Composition■ Status of Shares (as of March 31, 2016)■ Distribution of Shares by Shareholder Type (as of March 31, 2016)

Shares authorized

65,000,000

Shares issued

22,731,160

Shareholders

7,324

Securities companies
98,487 shares
25 holders

EIZO AG(Switzerland)●

Donation of monitors to an organization that supports
children and adults with mental disorders

Treasury stock
1,410,426 shares
1 holder●Foreign investors
6,101,159 shares
178 holders

Individual investors
and others
5,239,338 shares
7,019 holders

Generalcorporations
3,936,710 shares
65 holders

Financial institutions
5,945,040 shares
36 holders

EIZO Limited(United
Kingdom)●●

Celebrated Christmas by visiting and holding an event at asenior citizen facility in the community
Co-sponsorship for and participation in an event hosted
by a local parent-support organization; donated laptop
computers to the organization
Co-sponsorship for an exhibition hosted by students fromtwo local colleges

Christmas event

Participating as staff
members in an event tosupport parenting

EIZO Corporation CSR REPORT 201624

Seven Promises 6

Strict Respect andCompliance withboth the Letter andSpirit of the Law

We will strictly respect and comply with both the letter and the spirit of the law
as a good corporate citizen.
We believe each individual employee must raise their awareness of compliance and the company must conduct soundcorporate governance to provide our stakeholders with trust through the ongoing creation of corporate value.

Compliance
Our Philosophy on Compliance
We recognize compliance as one of the most important concerns of management for
fulfilling our social responsibility at the highest levels, and this includes ethical responsibility.
Our action guidelines on compliance stipulate that we never become involved in illegal
or unethical acts, and that we provide sufficient compliance training for all officers andemployees. We have established an organizational structure for guaranteeing complianceand have been developing measures and systems to ensure effectiveness, and steadily
promoting these measures based on an annual plan from a long-term perspective.

▶ Internal Whistle-Blowing System
To further strengthen our compliance system, we set up a liaison point both inside andoutside the company to provide answers to questions and advice on problems concerning
legal issues or the content of the Principles of Conduct, which may arise in the course of ouroperations. In addition, we strive to ensure early detection of illegal activity and to prevent
misconduct by operating a whistle-blowing system that requires officers and employees
to report to the liaison point immediately upon learning of activities in violation of laws or
ethics, regardless of their own involvement. We ensure that the privacy of the whistle blower
is protected and that the individual will not be placed at any disadvantage for reporting theviolation.

▶ Compliance Training
For officers and other employees, regulatory and other related information are always
available on the corporate intranet, and we regularly provide training material to encouragethem to update and enhance their knowledge toward establishing full awareness of the roleand importance of compliance and cultivating an ethical mindset.
We established the EIZO Group Principles of Conduct – The Seven Promises to clarify
our corporate philosophy and action guidelines in concrete terms and to serve as a standard
in decision-making, evaluation and in the actions undertaken through the course of ourbusiness activities. We also seek to instill a thorough awareness of compliance among
all Group employees in Japan and overseas while further enhancing our compliancesystem based on the prior establishment of the Compliance Committee and by further
strengthening our management structure.

We have established and operate a risk management system to integrate and centralize
the management of risks that could af fect our business activities. Risk management
is supervised by the Management Conference and the Risk Management Committee,
and risks identified by each department are examined by the committee. Any risk that
could have a significant impact on our business is designated as a “material risk” by theManagement Committee, comprising full-time directors and managing officers. Appropriate
countermeasures are discussed and implemented.
As our business activities became even more global in nature, we expanded the scopeof risk identification and evaluation to Group companies in and outside Japan.

▶ Strengthening the Information Management System▶ Business Continuity Plan (BCP)

We ensure proper handling of confidential information in accordance with ourestablished guidelines. We have also appointed an information management representativewith overall responsibility for establishing a company-wide information management
system.

To be prepared in the event of a major disaster, EIZO formulated a BCP for responding tonatural disasters and a BCP for handling the outbreak of the new influenza virus, and theseplans have been disseminated throughout the company. Particularly with regard to our BCP
for disaster response, we have established procedures for restoring critical operations andresuming the supply of our products within one month, in addition to confirming employee
safety and facilitating necessary rescue operations in the immediate aftermath of a majordisaster.

Risk Management

EIZO Corporation CSR REPORT 201625

Seven Promises 6 | Strict Respect and Compliance with both the Letter and Spirit of the Law

Corporate Governance▶ Operating Officer System

We strive to be a company that consistently produces excellent results with the support of our
stakeholders. To this end, we view the ongoing enhancement of corporate governance as a vital management
concern.
EIZO was transformed from a Company with Board of Company Auditors to a new system as a Company
with Audit and Supervisory Committee upon the approval of the 49th general shareholders’ meeting on June23, 2016.
■ Corporate Governance System
Shareholders’ Meeting
Election/dismissal

Election/dismissal

Election/dismissal

We have introduced a operating officer system to separate the supervision of management and theexecution of operations, while accelerating the pace of operational execution.
▶ Audit and Supervisory Committee

Our Audit and Supervisory Committee is composed of four members including three independent outside
directors. They audit and supervise the execution of duties by directors in accordance with the audit policy,
plans and other decisions of the committee. These audits and supervisory functions are conducted throughthe investigation of operations and assets by attending the Board of Directors and Management Committee
meetings as well as other important meetings in cooperation with the Internal Auditing Department.

Board
of Directors’ Meeting
取締役会
Audit and Supervisory Committee
Cooperation

Auditing/supervision

4 directors who are Audit and Supervisory
Committee members (including 3 outside directors)

Board of Directors(3 directors who are not Audit andSupervisory Committee members)

ReportReportReportAppointment/dismissal
Instructions/supervision

President

Instructions
Instructions

Inspectionof accounts
Accounting
AuditorCooperation

Management
Committee
ReportInternal Auditing Department(Audit Office)Internal Auditing

Instructions/supervision▶ Internal Auditing System

The Internal Auditing Department carries out internal audits in accordance with the Basic Annual Audit
Plan based on the Basic Regulations on Internal Audits, which specifies audit policies. All findings of theseinternal audits are reported to the president. Internal Auditing Department is composed of two members. An
auditor who has wide knowledge of the departments to be audited is separately appointed to carry out theaudit.

Operating Officers
ReportInstructions/supervision

Departments/
Group Companies▶ Board of Directors
The Board of Directors, which is composed of three directors (who are not members of the Audit andSupervisory Committee) and four directors who are members of the Audit and Supervisory Committee,
makes decisions through frank discussions while striving to strengthen their supervision of management.
The board meets monthly and as required. All important matters related to its decisions are discussed, andprogress reports on the execution of operations are presented on a regular basis. Three of the seven directors
are outside directors (as of June 23, 2016) who maintain no special interests in the company and therefore act
in a highly independent capacity. The outside directors participate in decision-making on important mattersfrom an objective and impartial standpoint and supervise the execution of operations. We have designated all
the outside directors mentioned above as independent directors as stipulated under Tokyo Stock Exchange
regulations.

▶ Management Committee
The Management Committee is mainly composed of full-time directors and operating officers and isconvened as required to accelerate strategic decision making, respond to important issues, and deliberate orreport on the status of operations.

▶ Compensation System

Compensation paid to directors (who are not members of the Audit and Supervisory Committee)
consists of fixed and performance-based compensation, in an effort to further clarify directors’ management
responsibilities for corporate performance and ensure transparency of the calculation method. The total
annual amount is limited to less than 350 million yen, excluding salary for employees, combining the fixedand performance-based compensation following a resolution at the 49th general shareholders’ meeting on
June 23, 2016. With respect to compensation for directors who are members of the Audit and Supervisory
Committee, the same shareholders’ meeting adopted a resolution to limit the annual amount to less than 50
million yen.
▶ Internal Control System

We established our basic policy underlying a system that ensures directors execute their tasks
in compliance with the law and the articles of incorporation, along with a system for ensuring theappropriateness of other operations. Under this policy, we have proceeded to develop related systems andto complete the groundwork for establishing an internal control system. We have also established in aninternal control system for financial transactions in accordance with the Financial Instruments and ExchangeAct, and exercise thorough control over our financial operations.

EIZO Corporation CSR REPORT 201626

Seven Promises 6 | Strict Respect and Compliance with both the Letter and Spirit of the Law

stakeholders through our business operations.
To w a r d a c h i e v i n g f a i r p r o f i t s a n dsustainable grow th, the company was able
to expand its monitor business and lay thegroundwork for becoming the overwhelmingly
top player in particular markets by strengthening
its global system during the period of the Fourth
Mid-Term Business Plan (Fiscal 2012 to 2014.)
Under the Fifth Mid-Term Business Plan, started
in fiscal 2015, the company is steadily evolvingfrom a monitor manufac turer into a “ Visual
Technology Company.” Anyone reviewing theachievements of the Fourth Mid-Term Business
Plan and goals of the Fifth Mid-Term Business
Plan will recognize that corporate governancehas become firmly rooted.

grow th and sustainabilit y is backed by thebroad perspective of top management. Thisis demonstrated by the development of an
outstanding business model for specializingin v isual disp lay s ys tems while dep loy ing
business across the globe. The second oneis the high transparenc y for par ties in andoutside the company. The Board of Directors
not only discusses important matters but also
receives progress repor ts on the executionof operations. The compensation paid to thecompany’s managing directors consists of fixedand per formance-based por tions to fur therclarify directors’ management responsibilities
for corporate per formance and ensuretransparenc y of the calculation method. In
terms of transparency, I also value the informalm e eting with shareholder s held af ter thegeneral shareholders meeting. Participating
shareholders ask questions that the president
himself ans wers in s traight for ward terms .
This interaction makes us sense shareholders’attachment to the company and pride in being
company shareholders.
The third point is the company ’s
broadminded culture. It has established an
informal and open culture where it is quite
natural for the president and other directors to
eat with employees in the company cafeteria.
I think this broadminded atmosphere is a very
important element for a company focused on
creative development.

▶ Background of Good Governance▶ To Further Enhance Brand Value

I view the three following points as
excellent at EIZO.
The first point is that the pursuit of

In addition to these three points, I expect
the company to further strengthen thedevelopment of human resources in order to

Messagefrom an Outside
Director

Outside Director Masaaki Suzuki assumed
the position of Chairman of the Audit andSupervisory Committee in June 2016. Heprovided this message:▶ Purpose and Goals of a Company

What is the objective of a company? Whatis the meaning of its existence in society? As
someone responsible for governance, I believe acompany should pursue two essential goals. One
is sound and sustainable growth and the other isfulfillment of the company’s social responsibility.
A company exists not only for its
shareholders but also for all other stakeholders,i n c l u d i n g c u s to m e r s , b u s i n e s s p a r t n e r s ,emp l oye es an d l o c al co mmuni ti es . W hil ean enterprise needs to pursue higher sales,
it is vitally impor tant to raise profits in an
appropriate way. In doing so, we can establish
a sound management foundation and fulfill
our social responsibilities by contributing to all

carry out CSR activities. Further enhancing
the characteristic features of the company willin turn boost its brand value. As a result, thecompany will achieve sound, sustainable growthand fulfill its corporate social responsibility at aneven higher level.
The company was transformed from a
Company with Board of Company Auditors to
a new system as a Company with Audit andSupervisory Committee in June 2016. In my roleas chair of the Audit and Supervisory Committee,
I will work with the best of my ability to reinforce
the supervisory function of the Board of
Directors and management transparency towardfurther improving the corporate governancesystem and raising enterprise value.

Masaaki Suzuki
Outside Director and Chairman of the Audit
and Supervisory Committee

ProfileApril 1971: Joined Nihon Kangyo Bank (the bank was
reorganized into the Dai-Ichi Kangyo Bank Ltd.
(current Mizuho Financial Group Inc.) in October
1971)
June 1999: Director and General Manager of the Corporate
Banking Devision7 of the Dai-Ichi Kangyo BankLtd.
May 2001: Managing Executive Officer of the Dai-Ichi
Kangyo Bank
April 2002: Managing Executive Officer of Mizuho
Corporate Bank, Ltd.
March 2003: Managing Executive Officer of Mizuho Bank, Ltd.
November 2004: Executive Operating Officer of NIPPON TOCHITATEMONO Co., Ltd.
June 2005: Executive Managing Director of Hokuetsu Paper
Co., Ltd.
June 2009: President and Representative Director of
Hokuetsu Package Co. Ltd.
June 2011: Advisor to NIPPON TOCHI-TATEMONO Co., Ltd.
June 2012: Director of the company
June 2016: Director and Chairman of the Audit andSupervisory Committee Member of thecompany (present post)

EIZO Corporation CSR REPORT 201627

Seven Promises 7

Broadminded
Corporate Culture

We will respect basic human rights and value a broadminded corporate culture.
EIZO is a company focused on creative development that requires the imaginative ideas and powerful motivation of all its employees. We therefore take various measures to create a broadminded corporate culture bydeveloping an environment that encourages the free exchange of opinions and a workplace in which employees have a sense of security. Much of our top management at overseas Group companies is composed of
local personnel, and we pay due consideration to the diversity of each country’s cultures and customs in order to create the most suitable working environments.

Laying the Foundations for a Motivating Workplace
We undertake various activities to create a motivating workplace environment thatcultivates excellent human resources for the sake of the long-term growth of our personnel
as well as further corporate development.

▶ Employment
To ensure that EIZO continues to develop cutting-edge visual technology for creating
and offering new values as a company focused on creative development, we are expanding
our engineering staff and creating a motivating workplace for our employees.

conferences discuss a wide range of topics, from labor-management agreements andreduction of overtime to ways for improving the work-life balance and employee benefit
packages. We also maintain good labor-management relations at Group companies under
the specific circumstances of each country or company.
As a result, the EIZO Group maintains a high retention rate, which contributes tomedium- to long-term human resource development and business operations.
■ Turnover Rate of Young Employees (within one year of joining the company): EIZO Group (in Japan)
March 2014

March 2015

March 2016

2.13％

0％

4.08％

■ EIZO Group Including Overseas Affiliates (as of March 31, 2016)
Number of Employees (including
temporary workers)

2,239

Engineering staff

735

In overseas Group companies

480

Male

409

Female396

Engineering staff

256

Foreign nationals

21

29

Persons with disabilities are engaged in careers at many of our worksites, and asof March 2016, 21 disabled persons are currently employed by the Group. At the Group
companies in Japan, persons with disabilities represent 2.08% of the workforce, exceeding
the minimum legal requirement of 2.0%. This is a result of active recruitment ef forts,
including participation in joint company information sessions for persons with disabilities
and the acceptance of interns with the intention of hiring recent graduates. We will continue
improving our workplace environment and creating work opportunities for disabled persons
as we expand our business.

16■ Percentage of Employees Who Are Persons with Disabilities: EIZO Group (in Japan)■ EIZO Corporation (as of March 31, 2016)
Number of Employees (including term
employees)

Graduate recruits (joined company inApril 2016)
Mid-career recruits (joined company from April
2015 through March 2016)
Average age (as of March 31, 2016)▶ Promoting the Careers of Persons with Disabilities

805

37.8

Average length of service (as of March
31, 2016)

14.6 years

Average annual working hours (FY 2015)

2,026 hours▶ Developing Trust-Based Labor-Management Relations
Mutual understanding is the cornerstone of labor-management relations. In keepingwith this fundamental point, we endeavor to develop trust in labor-management relations
by encouraging dialog through the establishment of a consultation conference. These

March 2014

March 2015

March 2016

2.33％

1.92％

2.08％

▶ Paying Due Respect to Human Rights
To curtail behavior that undermines individuality at the workplace and throughout
our operations, such as forced labor and child labor, discriminatory remarks or actions,and sexual or power harassment, we have clearly stated our position on the matter in our
Principles of Conduct and conduct educational.

EIZO Corporation CSR REPORT 201628

Seven Promises 7 | Broadminded Corporate Culture

Promoting Work-Life Balance
To respond to diversifying work styles and ensure employees are able to work with a sense ofsatisfaction, accomplishment and happiness, we believe it is important for employees to have extra
time to refresh their minds and bodies. We also actively support employees who participate in social
contribution or volunteer activities.
▶ Opportunities for Recreation and Exchange

A variety of sports
and cultural activities havebeen established within thecompany, and employees are
enthusiastically engaged. In
Participants of a local marathon relay
addition, occasional recreation
activities are planned in adivision or across divisions
contributing to the creation of a better working environment. The company
provides an environment that supports these activities by, for example,
supplementing costs and permitting the use of company facilities.

experiences. Deepening the understanding offamily members has also boosted employee
morale. EIZO Limited in the United Kingdom isimplementing similar initiatives including “BringYour Child to the Office Day.”

Family Friendly Day

Bring Your Child to the Office Day▶ Creating Leisure Time

Tea Ceremony ClubAs part of our efforts to increase leisure time, we undertake work improvement activities on aunit-by-unit basis and observe a weekly no-overtime day. We also vigorously encourage employees totake compensation days off for working on holidays and take sufficient paid leave. The rate of taking
paid leave, in particular, is rising with increased awareness of the work-life-balance. Average working
hours increased due to the rise in production volume and development models, replacement of thecore system, a temporary increase in administrative tasks accompanying M&A, and other factors. We
are striving to reduce working hours through such efforts as active employment in the production
department and improving efficiency in the development department.
■ Average Working Hours (EIZO Group in Japan)

EIZO Technologies GmbH
(Germany) employees
participating in a running event▶ Supporting Childcare and Nursing Care

Under the respective laws of each country, we support various programs including maternity
leave, childcare leave and nursing care leave, shorter working hours, and leave to care for sickchildren. We have developed a supportive working environment that includes measures such as
reducing working hours up to two hours per day
for childcare to flexibly meet employee needs.
■ Number of Applicants (EIZO Corporation)
We plan to enhance our programs for supporting
FY 2013 FY 2014 FY 2015
employees with childcare or nursing responsibilities
Childcare/Nursing Care Leave
38
45
41
by introducing benefits such as childbirth leave for
Reduced Working Hours For
35
43
49
Childcare or Nursing Care
prospective fathers.
▶ Family Friendly Day

We invite family members of employees to Family Friendly Day (Workplace Tour.) The aim is toencourage communication in the workplace and at home, continue to advance an open corporate
culture and enrich children’s understanding of work through observation and direct experience. About
300 family members have participated over the past 10 years. Many were impressed by EIZO’s approachand commitment to product quality through their participation in factory tours and manufacturing

FY 2013
1,968 hours

FY 2014
1,954 hours■ Rate of Taking Paid Leave (EIZO Group in Japan)

FY 2015

FY 20132,016 hours

FY 201455%

FY 2015
55%

60%

Human Resource Development Efforts▶ Reinforcing Management Capabilities
Management-level employee training is a high priority at EIZO. We ensure the practical usefulnessof training by setting a theme for each fiscal year, such as strategic thinking, customer development
and operational reform. Training is offered to candidates for management positions, and newly
appointed managers receive training on compliance, fair job evaluation and effective allocation ofwork to deepen their understanding of these areas.

▶ Supporting the Active Participation of WomenEIZO has formulated and released its the Action Plan for Promoting the Role of Women andis working to improve the working environment so that female employees can play leading rolesin the company. We are also actively encouraging participation in management training seminars
conducted by outside institutions and providing training for selected mid-level employees as part ofour effort to promote women to management positions. In the future, we will provide various types of
support, including an interview program to advance career development and the encouragement of
networking among female employees.

EIZO Corporation CSR REPORT 201629

Seven Promises 7 | Broadminded Corporate Culture▶ Emphasis on Educating Younger Employees▶ Supporting Career Development

First-year employees participate in programs on organizational structure and basic
knowledge for adulthood and independence, and receive on-site factory training to learn
about the foundations of our company. We also conduct a variety of programs specificallytargeting first-year employees, including technical training for new engineering staff toensure they acquire a broad foundation of knowledge on our basic technologies. We also
provide a comprehensive education program combining on-the-job training (OJT) and OffJT for young employees to enable them to develop the ability to get things done well withmarket insight and a global mindset. For OJT in each department, managers draw up threeyear career plans in consultation with young employees, providing a basis for a systematic
OJT program. Our Off-JT for upgrading the skills of young employees includes group-based
training for acquiring business skills, selling in stores to identify market needs, and overseasinternships that provide short-term assignments at overseas Group companies.

We encourage employee career development by providing a complete and diverse
range of self-development programs, including language classes, business seminars
for increasing knowledge about such areas as finance and accounting, compliance,and marketing strategy, and by subsidizing the cost of distance learning or obtaining
certifications.

■ Education Programs for Young Employees

1st yearTechnical
training
for new
engineering
staff(one anda halfmonths)Technical

Sales/
office work

2nd yearNew
employeetraining(one
month)

Training
after
assignment

3rd year

4th year

5th year+

Expertise seminar (in and outside the company)
Training for young employees
Off-JT 1: Business skill training
Off-JT 2: In-store sales training

To develop global human resources, we provide English and Chinese classes in Japan
as well as Japanese classes at affiliates outside Japan, and we hold seminars on crosscultural communication. We also run an exchange program for engineers between Group
companies outside Japan, in which employees
are dispatched for one or two years, and a
Voice from a Worksite
trainee program for young core personnel (short-term assignment, about three months).
The program aims to increase the number
employees who can work effectively in a
Voice from ofa Worksite
different culture and manage technology with a global perspective, as well as to cultivate
new technological expertise.
Voice from a Group Company
Voice from a Worksite

I participated in training at EIZO Inc.,
the Group’s sales company inVoice from a Worksite

North America, for about three months from July to September in 2015.
Accompanying the sales staff of the respective region, I visited over 100
resellers and customers in 13 North American cities. During the visits I

Off-JT 3: Overseas internship for selected employees

was able to listen to overseas customers and staff from the perspective

Off-JT 4: Customer visiting trainingof an engineer, which made me realize there is a variety of values related
to products and technologies resulting from cultural differences.

Well-planned OJT: 3-year plan with periodic interviews with the supervisor
Business knowledge training(accounting/financial affairs, marketing, compliance, etc.)

Common▶ Development of Global Human Resources

Development of Global Human Resources(overseas trainee/temporary assignment, company English conversation classes)
Support for personal development(correspondence study, acquisition of qualifications, online English conversation, etc.)

From this experience, I learned the importance of developing new

Yusuke Banba

Asic section
Visual Technologies
Department
Joined the company
in 2006

technologies from a wide perspective and with an eye for global deployment. I also had
opportunities to learn the need for developing cooperative relations across culturaland linguistic borders. Going forward, I want to create new value for EIZO while drawing
upon what I have learned from the training.

Fostering the next generation of leaders with job performance, market insight and a global mindset

EIZO Corporation CSR REPORT 201630

Seven Promises 7 | Broadminded Corporate Culture

Securing Safety and Health
The ongoing development, design and production of high value-added products
requires not only a significant investment of management resources but also a consistently
safe workplace and efforts to safeguard employee health.

■ Fiscal 2016 Targets/Key Actions and Fiscal 2015 Results
Management
Area

Achieve zero workplace accidents, reduce
traffic accidents during working hours*
Key points

Safety Management • Fully enforce prevention of workplace

Basic Policy on Safety and Health (Safety and Health Management Regulations)
The basic policy on the safety and health of EIZO Corporation is intended to create a healthy and safe working

Frequency rate

0.65

Severity rate0・Traffic accidents
during working
hours*

10 (3 injured
someone else,
6 injured self
only, 1 injured bysomeone else)

accidents during infrequent operations• Implement risk assessment (including
chemical substances)• Improve ability to anticipate hazards through
KYT (hazard prediction training) activities
・Unacceptable risks
and fully enforce 5S activities.

△

0

Implement mental health measures in theworkplace▶ Efforts in Health Management

Our efforts in this area include regular health checkups and preventive checkups forlifestyle-related diseases, dedicated contact points for responding to employee anxieties
and concerns, mental health checkups and face-to-face consultations with industrial
physicians, and follow-up guidance based on the results of health checkups. We will seek
to safeguard employee physical and mental well-being by raising individual awareness ofhealth management.

FY 2015 Results・Workplace accidents 3▶ Efforts in Safety Management

We investigate dangerous situations and toxicity and implement countermeasures at
each worksite using risk assessment methods and strive to prevent workplace accidents andimpaired health, in addition to KYT (hazard prediction training) and 5S activities. We willcontinue these efforts by identifying and reducing risks through risk assessments and safety
screening of newly installed machinery and equipment, and by raising awareness on safety
through workplace patrols and employee training.

FY 2016 Targets/Key Actions

HealthManagement

Key points• 100% follow-up on checkup results• Promote preventive measures for lifestyle・Follow-up
related diseases (including specific healthguidance)• Promote mental health efforts throughimplementation of stress check tests• Proper management of chemical substances

96.0％

△

・Workplace accidents frequency rate: Number of deaths and injuries caused by industrial accidents per million working hours. Used to express accident
frequency.
・Workplace accidents severity rate: Number of work-days lost caused by industrial accidents per million working hours. Used to express accident
severity.
* Includes commuting traffic accidents

environment for all employees. This is achieved through management of risk factors related to safety and health.
Specifically, we constantly strive to identify unacceptable risk factors in the workplace and neutralize them, with theultimate goal of eliminating workplace accidents.

■ Medium-Term Plan (Fiscal 2016 to 2018)

Strive to maintain and improve a safe, healthy and vibrant work environment, in which
every employee is comfortable, in order to enhance business operations.

EIZO Corporation CSR REPORT 201631

Appendix

GRI Guidelines (Version 4) Content Index
The EIZO Corporation Corporate Social Responsibility Report 2016 provides information on the Standard Disclosure items contained in the GRI Sustainability Reporting Guidelines (Version 4).
The following table lists the core items of the Standard Disclosures, for which we have received third-party confirmation from Sustainability Accounting Co., Ltd. (Chiyoda-ku, Tokyo).

Indicator

Report page

Strategy and analysis
G4-1

A statement from the most senior decision-maker of the organization about the relevance of sustainability to the organiza- 4-5tion and the organization’s strategy for addressing sustainability

Organizational profile
The name of the organization
The primary brands, products, and services

2
9-11

G4-5

2
2,20

G4-7

The location of the organization’s headquarters
The number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report
The nature of ownership and legal form

G4-8
G4-9

The markets served
The scale of the organization

2
2-3

G4-10
G4-11
G4-12

The breakdown of the employees
The percentage of total employees covered by collective bargaining agreements
The organization’s supply chain

G4-13
G4-14

Any significant changes during the reporting period
Whether and how the precautionary approach or principle is addressed by the organization
Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization
subscribes or which it endorses
Memberships of associations and national or international advocacy organizations

28
21
Not applicable

G4-15
G4-16

G4-33

2

25
6
17

Identified material aspects and boundaries

The ‘in accordance’ option the organization has chosen; the GRI Content Index for the chosen option; the reference to theExternal Assurance Report, if the report has been externally assured
The organization’s policy and current practice with regard to seeking external assurance for the report

33

The governance structure of the organization; any committees responsible for decision-making on economic, environmen26
tal and social impacts

Ethics and integrity
G4-56

6

The organization’s values, principles, standards and norms of behavior

Specific standard disclosures

Report page

Disclosures on management approach
G4-DMA

Reasons why the Aspects are of material significance, impacts that affect judgment, approach to organizational management, and evaluation of management approach

9-31

Environmental
Materials
G4-EN1

Materials used by weight or volume

18

G4-EN3
G4-EN6

Energy consumption within the organization
Reduction of energy consumption

18
16,18-19

G4-EN7

Reductions in energy requirements of products and services

16,19

Total water withdrawal by source

18,19

EnergyWater
G4-EN8Emissions
G4-EN15

Direct greenhouse gas (GHG) emissions (Scope 1)

18

G4-EN16
G4-EN19

Indirect greenhouse gas (GHG) emissions (Scope 2)
Reduction of greenhouse gas (GHG) emissions

18
16,18

G4-17

All entities included in the organization’s consolidated financial statements or equivalent documents; whether any entity included in the organiza2
tion’s consolidated financial statements or equivalent documents is not covered by the report

G4-18
G4-19

The process for defining the report content and the aspect boundaries; how the organization has implemented the report- 7
ing principles for defining report content
All the material aspects identified in the process for defining report content
7

G4-20

The aspect boundary within the organization for each material aspect

-

G4-21

The aspect boundary outside the organization for each material aspect

-

G4-22

The effect of any restatements of information provided in previous reports, and the reasons for such restatements

Not applicable

G4-EN27
G4-EN28

G4-23

Significant changes from previous reporting periods in the scope and aspect boundaries

Not applicableCompliance

Stakeholder engagement
G4-24

A list of stakeholder groups engaged by the organization

22

G4-25

The basis for identification and selection of stakeholders with whom to engage

22

G4-26

The organization’s approach to stakeholder engagement
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded; the stakeholder groups that raised each of the key topics and concerns

G4-27

32-33

Governance
G4-34

G4-3
G4-4
G4-6

G4-32

Effluents and waste
G4-EN23

G4-EN29

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental
laws and regulations

G4-EN34

SocialLabor practices and decent work
Employment

G4-28

Reporting period (such as fiscal or calendar year) for information provided

1

Date of most recent previous report (if any)
Reporting cycle (such as annual, biennial)

1
1

G4-31

The contact point for questions regarding the report or its contents1

Not applicable

Environmental grievance mechanisms

22

G4-29
G4-30

16-17
19

Extent of impact mitigation of environmental impacts of products and services
Percentage of products sold and their packaging materials that are reclaimed by category

22

Report profile

19

Total weight of waste by type and disposal method

Products and services

G4-LA1

Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms Not applicable

Total number and rates of new employee hires and employee turnover by age group, gender and region

28

EIZO Corporation CSR REPORT 201632

Appendix

Comparison Table for the United Nations Global Compact

Occupational health and safety
G4-LA6

Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related
fatalities, by region and by gender

31

Training and education
G4-LA10Programs for skills management and lifelong learning that support the continued employability of employees and assist
them in managing career endings

United Nations Global Compact
29-30

Diversity and equal opportunity
G4-LA12Composition of governance bodies and breakdown of employees per employee category according to gender, age group,
minority group membership, and other indicators of diversity

28

Human rights
Investment
G4-HR2

Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are
relevant to operations, including the percentage of employees trained

28

Non-discrimination
G4-HR3

Total number of incidents of discrimination and corrective actions taken

Not applicable

SocietyAnti-corruption

Principle 1

Businesses should support and respect the protection of internationallyproclaimed human rights.

Principle 2

Businesses should make sure they are not complicit in human rights abuses.

Principle 3

Businesses should uphold the freedom of association and the effective
recognition of the right to collective bargaining.

Principle 4

Businesses should uphold the elimination of all forms of forced andcompulsory labour.

Principle 5

Businesses should uphold the effective abolition of child labour.

Principle 6

Businesses should uphold the elimination of discrimination in respect of
employment and occupation.

Principle 7

Businesses should support a precautionary approach to environmental
challenges.

G4-SO4

Communication and training on anti-corruption policies and procedures

25

G4-SO5

Confirmed incidents of corruption and actions taken

No incidents ofcorruption werereported.

Principle 8

Businesses should undertake initiatives to promote greater environmental
responsibility.

Principle 9

Businesses should encourage the development and diffusion ofenvironmentally friendly technologies.

No legal actions
were reported.

Principle 10

Businesses should work against corruption in all its forms, including
extortion and bribery.

Anti-competitive behavior
G4-SO7

Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

Coverage by EIZO Group Principles of Conduct –Seven Promises

Page

3. We will act as an international corporation with a
global outlook and mindset.
4. We will conduct open and fair trade.
7. We will respect basic human rights and value a
broadminded corporate culture.

20,21
28

3. We will act as an international corporation with a
global outlook and mindset.
4. We will conduct open and fair trade.
7. We will respect basic human rights and value a
broadminded corporate culture.

20,21
28-30

2. We will promote our manufacturing andbusiness activities in consideration of reducing
heir environmental burdens.

15-19

4. We will conduct open and fair trade.
6. We will strictly respect and comply withboth the letter and the spirit of the law as
a good corporate citizen.

21,
25-26

Compliance
G4-SO8

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

No fines or
non-monetary
sanctions werereceived.

Independent Third-Party Assurance Statement

Grievance mechanisms for impacts on society
G4-SO11

Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms

Not applicable

Product responsibility
Customer health and safety
G4-PR2

Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety
impacts of products and services during their life cycle, by type of outcome

No incidents of
non-compliancewere reported.

Product and service labeling
G4-PR4

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes

No incidents of
non-compliancewere reported.

G4-PR5Results of surveys measuring customer satisfaction

23

Marketing communications
G4-PR6

Sale of banned or disputed products

G4-PR7

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, No incidents of
non-complianceincluding advertising, promotion, and sponsorship, by type of outcome
were reported.

Not applicable

Customer privacy
G4-PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

Not applicableCompliance
G4-PR9

Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of
products and services

Not applicable

EIZO Corporation CSR REPORT 201633