Enhancing
Qualityof LifeDeveloping
PeopleCSR & Environmental
Report2018
Full Version

Growingwith
Society

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018
02 Message from Top Management■ Social Contribution Activities
154 Accomplishments and Approaches for Social
Contribution Activities■ Concept of CSR activities

156 Komatsu's Initiatives for the Social Issues

06 Special Story: Part of our DNA

158 Developing People Needed by the Community

09 CSR Theme and Key Business Activities

161 Disaster Relief

12 Incorporating CSR into Management

162 Special Story: Fostering Community Growth inCambodia

15 Comparison with Global Principles
17 Dialogue with Our Stakeholders

166 Clearing Anti-Personnel Landmines andReconstruction Support

19 Organization to Promote CSR

172 Promoting Sports—The Komatsu Women's JudoClub

20 Major Achievements and Mid-term Plans
28 External Evaluations■ Data■ Theme 1 : Enhancing Quality of Life

176 Environmental Education

32 Product Safety -Increasing Safety by Innovation-

179 Environmental Accounting

35 Quality and Reliability - Responsible Commitment toCustomers -183 Site Data

42 Occupational Safety and Health

184 Amount of CO2 Emissions by Scope3

50 Special Story:Leading the Way at Awazu Plant

185 PRTR first Class Designated Chemical Substances
data

54 Feature Article:KMC’s Environmental Sustainability
Program

187 Scope of Environmental Data, Calculation base of
typical environmental data

59 Pursuing Environmental Management

190 Independent Practitioner's Assurance

72 Mitigate Climate Change
89 Promoting Recycling

192 GRI STANDARDS INDEX
205 Corporate Profile■ Theme 2 : Developing People
96 Personnel Policy and Performance Appraisal System
102 Diversity Initiatives
107 Enhancing Work-Life Balance

Editorial Policy

111 The KOMATSU Way
These reports principally cover data for the period from114 Employee Training Structure

April 2017 to the end of March 2018, with some non-

116 Strengthening Our "Gemba" Capability

periodic information on continuing efforts.
About the report which doesn't cover all our domestic and

119 Brand Management Initiatives

overseas consolidated Group companies, we stated thescope of report in each page.
The date of the previous report is July 2017. We publish■ Theme 3 : Growing with Society

these reports every July, and the next issue will be

123 Communication with Stakeholders

published in July 2019.

127 Compliance

Please use this form to send us any questions regarding ourreports.

130 Risk Management

The reports contain Standard Disclosures from the GRI

134 Support for CSR Initiatives of Business Partner

Sustainability Reporting Standards. You can see a list of the

138 CSR Procurement Guidelines

Standard Disclosures and their location in our report here.

140 Environmental Impact of Suppliers

on important quantitative data in environmental reporting,

Komatsu has received an independent practitioner's review
which can be viewed here.

141 Environmental Risk Management
150 Biodiversity

1

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People2

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People3

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People4

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Concept of CSR activities

06

Special Story: Part of our DNA

09

CSR Theme and Key Business Activities

12

Incorporating CSR into Management

15

Comparison with Global Principles

17

Dialogue with Our Stakeholders

19

Organization to Promote CSR

20

Major Achievements and Mid-term Plans

28

External Evaluations

5

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story: Part of our DNA

6

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story: Part of our DNA

7

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story: Part of our DNA

8

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

CSR Theme and Key Business Activities

9

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

CSR Theme and Key Business Activities

Komatsu's CSR Priorities

Products, Services, and Customers

・ Products that enhance safety■

Responsible marketing and customer support■

Environmentally-friendly products■

Environmental efficiency (facilities, such as plants, and job sites)

・ Remanufacturing■

Human resource development

・ Safety and health・ Respecting employees
Human Rights■

Respecting human rights■ Equal employment

・ Cooperation with stakeholders
・ Corporate governance and compliance・ Collaboration with business partners to comply with social regulation
・ Development of local communities
・ Disaster relief■

Improving local residents'quality of life

Formulating CSR Themes and Key Business Activities
We identified three CSR Themes via a two pronged approach, basing them on our material issues and through internal/external
dialogues within the company and with BSR.

Komatsu's CSR Themes■

Enhancing Quality of Life-Providing products required by society­・ Developing People
・ Growing with Society

In order to achieve our goals for each of the three areas, we have determined priority activities that align with the mid-term
management plan as "activities through our core businesses". In addition to its main business, Komatsu believes it is the responsibilityof a business to engage in "social contribution activities" in the local community where business is conducted. Komatsu is engaging in
the following social contributory activities that make the most of the know-how developed in our main business.

10

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

CSR Theme and Key Business ActivitiesFl

Key Business Activities
Social Contribution Activities

Activities through the core business・ Provide products and services that contributeIto the development of infrastructure andimprovements in quality of life
• Improve production/safety, as well as
Enhancing Quality ofLife-Providing products
required by society -promoting efficiency and energy conservation

・ Promoting environmental efficiency & safety
through initiatives not directly related to thethrough innovation

business• Improve environmental efficiency at operation■sites and facilities.

Providing products, services, know-how
required by society for free of charge• Reduce the environmental load throughout the
product life cycle• Improve safety (for customers, society,employees, business partners)• Human resources development through the
KOMATSU Way (employees, business partners)
Developing People• Human resources development through ourBrand Management initiative (employees,
distributors)■

Support the development of people in local
communities

・ Development of next generation• Respect for employees, diversity• Engage in dialogue with our stakeholders• Strengthen our corporate governance andGrowing with Society

compliance

・ Promote compliance with environmental, laborand social norms within our group and among

・ Disaster Relief■

Social Contribution utilizing core strength andknow-howbusiness partners

11

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Incorporating CSR into Management

12

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Incorporating CSR into Management

①

②

13

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Incorporating CSR into Management

14

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Comparison with Global Principles

■
●

■

■
■●

■●
■

■
■●
■●

■●
■●

■
■
■
■
●

15

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Comparison with Global Principles

■
●

■●
●
■●

■

■
■●

■
■
■●

16

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Dialogue with Our Stakeholders

17

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Dialogue with Our Stakeholders

18

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Organization to Promote CSR

19

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans

20

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans• Reduction of CO2 emissions in manufacturing in;Japan -39.2% (compared to FY2000}
Overseas -26.2% (compared to FY2010}21

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans

22

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans

23

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans

24

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans

25

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans

26

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Major Achievements and Mid-term Plans

27

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

External Evaluations

28

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

External Evaluations

29

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

External Evaluations

30

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Theme 1 : Enhancing Quality of Life

32

Product Safety -Increasing Safety by Innovation-

35

Quality and Reliability - Responsible Commitment to Customers -42

Occupational Safety and Health50

Special Story:Leading the Way at Awazu Plant

54

Feature Article:KMC

59

Pursuing Environmental Management

72

Mitigate Climate Change

89

Promoting Recyclings Environmental Sustainability Program

31

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Product Safety -Increasing Safety by Innovation-

32

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Product Safety -Increasing Safety by Innovation-

◆

◆

™

33

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Product Safety -Increasing Safety by Innovation-

34

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Quality and Reliability - Responsible Commitment to Customers -35

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Quality and Reliability - Responsible Commitment to Customers -36

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Quality and Reliability - Responsible Commitment to Customers -37

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Quality and Reliability - Responsible Commitment to Customers -38

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Quality and Reliability - Responsible Commitment to Customers -39

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Quality and Reliability - Responsible Commitment to Customers -40

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Quality and Reliability - Responsible Commitment to Customers -41

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Occupational Safety and Health

42

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Occupational Safety and Health

43

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Occupational Safety and Health

44

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Occupational Safety and Health

45

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Occupational Safety and Health

46

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Occupational Safety and Health

47

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

GRI
STANDARDS
INDEX

Data

Occupational Safety and Health

◎

○

○

○

○

○

○

○

◎

○

○

◎

○

○

◎

◎

○

◎

○

○

○

○

○

◎

○

○

◎

○

○

◎
◎
◎
◎

48

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

GRI
STANDARDS
INDEX

Data

Occupational Safety and Health

◎

○

◎

◎

○

○

○

○

○

○

○

○

○

◎
◎

○

○

49

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story:Leading the Way at Awazu Plant

50

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story:Leading the Way at Awazu Plant

51

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story:Leading the Way at Awazu Plant

52

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story:Leading the Way at Awazu Plant

53

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management
Feature Article:KMC

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

s Environmental Sustainability Program

54

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management
Feature Article:KMC

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

s Environmental Sustainability Program

KMC Longview, Texas Operations Introduction
Komatsu Longview Operation is the mother plant for the P&H Hybrid Wheel Loader and Hard Rock Load Haul Dump (LHD's) productlines. The manufacturing center is responsible for producing a variety of mining products and parts.
Longview has a highly skilled workforce consisting of welding, fabrication, electrical, and assembly trades. The product manufacturing
over past 70 years has spanned many industries including material handling, oil and gas, rail, forestry, construction and mining.
The products produced in Longview today include AC/DC/SR electrical motors and drives, the manufacture and assembly of planetary
gear boxes, the fabrication of P&H shovel & loader structures, the fabrication and assembly of Joy Feeder Breakers, the assembly of the
77XR drills, and the complete manufacture of P&H Hybrid Wheel Loaders, Joy Hard Rock LHD's and P&H Mine Air systems.
Longview's campus is as historic and diverse as its product line, from the distinctive domed buildings to the vast acreage of undisturbed
lakes and wetlands.
The culture at the campus is a strong reflection of SLQDC·1. The focus is largely process and process improvement. Their Zero Harm
Culture has been institutionalized over the past several years. The facility has worked 4 million hours zero lost time injuries and has a
medical recordable rate of 0.17 (94% reduction since 2011).
The zero-harm impact carries over into the facility's focus on environmental and social contributions as well. The facility boasts both astrong waste water management program and air emissions containment. The Texas Commission on Environmental Quality hosts
delegations of state officials to the facility every year as the state considers it showcase site for the state.
The operation has been largely people and community centered since its inception in 1946. It has a longstanding relationship with
Letourneau University, a private university that was started originally as a training center for its own employees. In addition, theoperation is actively engaged in several education, adult outreach and community improvement programs. Komatsu Longview
Operation is known as an employer of choice in the community and held in high esteem by local business and governmental officials.
* 1 SLQDC : Philosophy to prioritize in the order of Safety, Law, Quality, Delivery, Cost.

55

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management
Feature Article:KMC

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

s Environmental Sustainability Program

56

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management
Feature Article:KMC

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

s Environmental Sustainability Program

57

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management
Feature Article:KMC

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

s Environmental Sustainability Program

58

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

59

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

60

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

61

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

62

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

63

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

℃

℃
℃

64

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

65

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

Environmental Impact Resulting from Business Activities of Komatsu Group
Companies, including Facilities outside Japan (FY2017){912KB)

66

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

EnergyWater Resources3

4 3(million m 3 )
4
3.30

2

2

゜

Japan

The
EuropeAsia
cluding Americas(exJapan)

」apan

CO2

Waste

(kt)
250

(kt)

200

し_

so

150

0.06

ount
i &ocfeadl aam
DRes
mount

3:3

40

30

100

20

so

゜

一

60

203.S

0.08

The
EuropeAsia
cluding Americas(exJapan)

Japan

゜

10

Asia
The
Europeuding) Americas
n
a
p

（誓

67

Japan

Asia
The
EuropedlexJ audpainng) Americas

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

68

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

69

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

70

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Pursuing Environmental Management

71

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

72

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

73

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

74

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

75

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

76

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

77

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

78

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

79

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

80

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

81

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change闊震儡�n5t:�芯゜晶唸犀。fは認悶翌孟霊ば畠腐゜ pie and facilities,

Energy saving hea

In Osaka factory, by concentrating the heat treatment process which had been dispersed in a new heat treatment plant, we
improved energy efficiency by 38% (approx. 9,600 MWh / year) by 20% improvement in efficiency of production area andseparation of heat source It is realized. Especially in unmanned areas where heat treatment facilities are consolidated, we aresaving energy and eliminating air conditioning and lighting. (However, necessary illuminance is secured for periodic furnace
management) In addition, by adopting a convex roof, we promoted natural ventilation due to the temperature difference
between the upper and lower sides, and we adopted indirect natural lighting from the north face. Meanwhile, we introduced
geothermal air conditioning in the manned area. Since we can expect underground heat of around 18 ° C throughout the year
around the factory, we installed seven boreholes with depths of 100 m and exchanged geothermal energy to improve theefficiency of the water-cooled heat pump air conditioning system. In addition to sending the warm air staying in the upper partof the unmanned area to the manned area for use as a heating aid in winter, we have introduced lighting dimming control
equipment using tablets.

82

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

83

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

84

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

85

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Changeℓ

86

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

87

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Theme 1 :Enhancing
Quality of Life

Concept ofCSR
activities

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Mitigate Climate Change

For others, including the 14 remaining categories, general CO2 emissions was calculated. The result is shown in the pie chart below.

ー女孤cu,_o,u父丈咬ぬ叫ヰ郡,go! 和1d....tii1,G<四927,20625,00020,00015,000,0.000S,o(応l溢一..,;
臼認:..men, ­゜o,h..,

2012
2013
2014
2015
2016
2017
(FY)
—女近｝一Sro芦l@
Cu匹<rU!t Ma西CMf'9叩西屯Good, 笞唸�-·父唸G四細! Cm!truaioo ancl<h"'。

*l

LCA refers to the environmental impact assessment method for individual products at each stage, from manufacture, transportation, sale, use, disposal,
to reuse*2

Scope 1 refers to direct CO2 emissions by operators (ex: fuel consumption)*3

Scope 2 refers to indirect CO2 emissions by operators (ex: power purchase)*4

Scope 3 refers to CO2 emissions by operators from within our supply chain (ex: emissions of product during operation, emissions from suppliers,transportation, business trips and commuting)Calculating each category, the amount was calculated domestically or overseas except category{4). The amount of category (4) was totalof domestic and a part of overseas. In category (3), a part of data in overseas was estimated. The amount of category (13) was included in
category (11).
As evident from the results above, emissions during product use make up approximately 90% of total emissions.
From this, we can see that fuel-efficient products have a significant effect on reducing CO2 emissions.
Komatsu is committed to developing hybrid construction machinery (improving fuel efficiency by 25%) and DANTOTSU products (over
10% improvement in fuel efficiency). In addition to this, we are accelerating the development and implementation of our ICT-based
SMART CONSTRUCTION business.
In addition, the results of our assessments regarding LCA * 1 (Life Cycle Assessment) can be found in the pie chart below.
«Reference»Pie Chart of Scopel, 2, 3
（は -al�
35fJOO]OfJOO�2 9, 1 O!

Scopel Fl糾
5=lPurch紐・lectrKl<Y• Sa,pe30
Cus<on>e<U笠
5=3@
ぬn心turingofPII心心9火Oゆ

433

あ、

22,28927/>只

17, 1 31

19,599�Cmst!ocm>andather>�

一窃認 re咄nt―|

s,o匹1 :Fuol•sea匹池 C

匹叩

88

er迫

Seo沢2:ru心出函・lectrici\)'
5co 匹®ぬ直正直叩f四曲這配虹心

KOMATSU CSR & Environmental Report 2018

Contents

Concept ofCSR
activities

Message fromTop
Management

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Promoting Recycling

Promoting Recycling

Development of our "Reman" Remanufacturing Business

Our "Reman" business involves the remanufacturing of used engines, transmissions, and other key
components of construction and mining equipment into "Remanned" components. After confirmingthat these remanufactured parts are possessed of the same quality as newly manufactured
components, we inject them back into the market. We currently promote the "Reman business at 12"Reman" Centers worldwide.
Reman (an abbreviation of remanufacturing) offers the following advantages to customers:

・ Quality and performance that matches new components■ Lower cost for "remanned" components

・ Reduced idle time for construction equipment because of adequate inventory of "remanned" components
・ Resource conservation and waste reduction through reuse and recycling of components
We established PT Komatsu Indonesia (Kl) as a global base, which supplies key components for large-size construction machinery andhydraulic cylinders like engines and transmissions. We also established PT Komatsu "Reman" Center Chile (KRCC) in Chile, which
supplies components for electric dump trucks.
Additionally, Komatsu established PT KOMATSU REMANUFACTURING ASIA (KRA) in Indonesia to recycle all components of large-sizeconstruction machinery exclusively for the Indonesian market.
We have also established individual "Reman" centers for countries that are not part of our global supply chains (China, Russia, India andBrazil, Myanmar etc.).

● GlobolR● maoFo叩oes *Re�lo閲I Rem.., Centerv&~-,,.._O Ove函a• effllalOS-'"·

Reman Factories and Centers map
Reman center in Komatsu Indonesia plant

89

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Promoting Recycling

90

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Promoting Recycling

91

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Theme 1 :Enhancing
Quality of Life

Concept ofCSR
activities

Theme 2 :Developing
PeoplePromoting Recycling

Domestic

Reduction of Waste Generated Per

Unit

I

Recycling Rate

Data

GRI
STANDARDS
INDEX

一一

2010

Domestic

Maintenance and Improvement ofSocialContribution
Activities

I

Base FY

Overseas

Theme 3 :Growingwith Society

Overseas2020

Over10%

Maintain

Over99.5%

2020

Over95%

Waste indicators in production activities
Independent Practitioner's Assurance�

Amount of Waste Generated in」apan (Data coverage: Komatsu Ltd. and the Komatsu Group manufacturing facilities in Japan)

99.7

99.7

99.8

99.6

120

99.5
．

．

90

78.6

80

60
40

1倒5
2010

2011

2012

゜
ー

[ii Waste disposal amount

2013

2014

2015

2016

2017

Index per unit of manufacturing value'---..ll

20

ph a l::J
eJ6u!
a1
;
xapu1

99.0

107

101

一

100

゜

.
|．

SOト
g seM J。さ n0Ee-

他 30 25 20 15 10 5 0

r
a
e
y
ー

（％）

Q

2020Target (FY)

Recycling rate

Amount of Waste Generated in overseas (Data coverage: The Komatsu Group manufacturing facilities in overseas)

80

85.1

68.4
T

40

2010

l

20

0 0
4 2

60

゜

女1
e0
g Sl?Nこ0だ n0Ee-／ 0 0
似 12 10

)0
r
a
e
y

（％）

2011

2012

2013

2014

2015

Amount recycled�← Index per unit of manufacturing value

2016

2017

11''O
20201arget (FY)

Waste disposal amount]
Recycling rate

92

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Promoting Recycling

93

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Promoting Recycling

94

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Theme 2 : Developing People

96

Personnel Policy and Performance Appraisal System

102

Diversity Initiatives

107

Enhancing Work-Life Balance

111

The KOMATSU Way

114

Employee Training Structure

116

Strengthening Our "Gemba" Capability

119

Brand Management Initiatives

95

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Personnel Policy and Performance Appraisal System

96

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Personnel Policy and Performance Appraisal System

97

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Personnel Policy and Performance Appraisal System

98

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Personnel Policy and Performance Appraisal System

99

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Personnel Policy and Performance Appraisal System

100

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Personnel Policy and Performance Appraisal System

101

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Diversity Initiatives

102

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Diversity Initiatives

103

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Diversity Initiatives

104

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Diversity Initiatives

National top
managers out of total
executive o cers

National top
managers out of total
global o cers

105

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Diversity Initiatives

106

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Enhancing Work-Life Balance

107

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Enhancing Work-Life Balance

108

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Enhancing Work-Life Balance

109

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Enhancing Work-Life Balance

110

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

The KOMATSU Way

111

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

The KOMATSU Way

112

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

The KOMATSU Way

113

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Employee Training Structure

114

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Employee Training Structure

115

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEXStrengthening Our "Gemba" Capability

116

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEXStrengthening Our "Gemba" Capability,I'Status of Dispatching Technicians from Japan to Overseas Plants and Distributors- 2017 Main Countries of Dispatch
USA, UK, India, Indonesia, Iran, Sweden, Thailand, China, Chile, Denmark, Germany, Brazil, Republic of South Africa, Russia

Service Personnel Human Resource Development
Construction of a Framework that Outsources the Promotion of Human Resource
Development
Our service personnel take direct responsibility for customer support during the operation of our products, ensuring that the Komatsu
values of "Quality and Reliability" are adequately satisfied. We have committed large investments into the human resource
development of our distributor service personnel on a global scale, having creating two training programs for the development of these
service personnel (internal human resource development for services support and distributor human resource development).
We have created an internal training program called "Techno Service School" for training our Japanese staff, constructed the Komatsu
Human Resource Development Center in the Philippines for training essential service personnel who will be working at customers' sites
in the future, and conduct planned training within departments and at overseas sites through a rotation system.
Depending on the content, distributor human resource development is either created or supported by Komatsu who provides thecurriculum, training materials, and site training (at local companies and distributors) for basic courses on products and services. We also
provide advanced courses by inviting senior managers and mechanics to Japan to conduct training sessions, compounded withtechnical training by the local company's training center (mother training center) for more specialized training. Having set up thiseducational environment, we will conduct tests to assess knowledge levels in order to gage the competitive capabilities of the
distributor while develop a practical training program that is combined with sales promotion activities.

TOPICS

Asia Training & Demonstration Center in Thailand
Komatsu enhances trainings at the Asia Training & Demonstration Center in Thailand to strengthen its training capabilities for
distributors in Asia. Training sessions officially began there in November 2016.
Komatsu has a network of 13 distributors across 20 different Asian countries, and has attained the top market share*! in Asia.
As part of bolstering the strength of our Asian holdings in our mid-range management plan, we have opened the "Center for
Asian Distributors" to further support human resource development for our distributors. This will allow us to reinforce ourbusiness foundations in preparation for the future, thus paving the way for strength across our Asianic operations.
The latest center to be established is located in the Chachoengsao Province (about 60km east of Bangkok), and occupies anarea of about 77,000 square meters. The Center offers a wide variety of training programs that cover topics such as sales, parts,
service, and machine operation, which are essential for the distributors of our construction equipment and forklift trucks.
Equipped with over 20 different models, the Center boasts a wide range of utility, from product and technical training for
distributors to machine demonstrations and trials. Our center even provides operator training for end-customers to promotesales. In FY2017, we welcomed approximately 3,000 agents and customers in total.
Komatsu operates 18 training centers in 15 countries worldwide. Through these investments, we will engage in the transferenceof our prodigious training acumen to our Asianic distributors. Having been nurtured in both our domestic and foreign
operations, these transferred competencies will ensure the sustained growth of our distributors in Asia.
* 1 Based on Komatsu's research

117

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEXStrengthening Our "Gemba" Capability

118

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Brand Management Initiatives

119

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Brand Management Initiatives

120

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Brand Management Initiatives

121

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Theme 3 : Growing with Society

123

Communication with Stakeholders

127

Compliance

130

Risk Management

134

Support for CSR Initiatives of Business Partners

138

CSR Procurement Guidelines

140

Environmental Impact of Suppliers

141

Environmental Risk Management

150

Biodiversity

122

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Communication with Stakeholders

123

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Communication with Stakeholders

124

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Communication with Stakeholders

125

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Communication with Stakeholders

126

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Compliance

127

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Compliance

128

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Compliance

129

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Risk Management

130

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Risk Management

131

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Risk Management

132

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Risk Management

133

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Support for CSR Initiatives of Business Partner

134

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Support for CSR Initiatives of Business Partner

135

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Support for CSR Initiatives of Business Partner

136

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Support for CSR Initiatives of Business Partner

137

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

CSR Procurement Guidelines

138

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

CSR Procurement Guidelines

139

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Impact of Suppliers

140

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

141

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

一

Status of Soil and Groundwater Cleanup in Japan

Awazu Plant

Cleanup method

Cleanup status
I

Excavation and removal, soil vapor extraction,
groundwater withdrawal and aeration,

In processbioremediation
Komatsu Plant

Excavation and removal, groundwater withdrawal(former site)

and aeration, bioremediation

Osaka Plant

Shanan Plant

Tochigi Plant*lSoil vapor extraction, air sparging, groundwater
withdrawal and aeration, bioremediation
Excavation and removal, groundwater withdrawal
and aeration
Excavation and removal, bioremediation

In process

In process

In process

In process

Bio-remediation is a purification process whereby hazardous materials are purified using micro- organisms. This return the soil to a non-hazardous
state.

* Investigative surveys revealed zero contamination in the Koriyama Plant, Technology Innovation Center in Hiratsuka, Techno Center in lzu and Field
Testing Department in Oita.

Managing PCB (Polychlorinated Biphenyl) Waste
Komatsu stores and disposes PCB-containing waste (such as transformers and fluorescent stabilizers), in accordance with Japan's "Law
Concerning Special Measures Against PCB Waste" and the "Waste Disposal and Public Cleansing Law."
We have entrusted matters of PCB disposal to the Japan Environmental Safety Corporation (JESCO) since FY2008.
We intend to continue our commitment to managing PCB waste even including low-concentrated in FY2018.

142

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

143

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

144

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

145

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

146

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

147

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

148

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Risk Management

149

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Biodiversity

Ⅰ

Ⅱ

Ⅲ

Ⅳ

150

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Biodiversity

Ⅴ

Ⅵ

151

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Biodiversity

In order to ensure appropriate accountability and compliance with our commitment, we have created a distribution map of amphibians
and Kinran through yearly censuses. The results from these surveys have proven favorable, with an increase in population statistics
across the board. With this success in mind, we will continue to maintain and improve on our conservation efforts to ensure that thewhole test site is managed appropriately.
Komatsu engages external lecturers on a regular basis to train our employees in order to create a culture of environmental conservation
amongst our workforce. These training efforts afford personnel at all levels with an understanding and awareness of the importance of
biodiversity conservation activities, which has thus far led to excellent results in the maintenance of the environment in our test site. In
FY2017, employees will learn the tree cutting method known as "Yamazakura", which will prove extremely beneficial to woodlandconservatory efforts. Following this trend of woodland conservation, we also hope to have our employees engage in tree-planting
activities for the local community in the future.
Our conservation activities are not limited to within the test site, but encompass much of the surrounding areas as well. We clean theneighboring Onogawa river four times a year, and have established a dedicated corner at a business establishment fair that teaches local
residents about the importance of biodiversity. In order to create a sustainable environment for the future, it is imperative that we not
only engage in internal initiatives, but in external ones as well. Through the continued enactment of these co-operative measures, we
believe that we can create a system of advancement that protects the natural environment while disseminating importantenvironmentally friendly values throughout society.

Education by external lecturers

Scenery of the Onogawa Cleanup

152

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Social Contribution Activities

154

Accomplishments and Approaches for Social Contribution Activities

156

Komatsu's Initiatives for the Social Issues

158

Developing People Needed by the Community

161

Disaster Relief

162

Special Story: Part of our impact

166

Clearing Anti-Personnel Landmines and Reconstruction Support

172

Promoting Sports̶The Komatsu Women's Judo Club

153

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Accomplishments and Approaches for Social Contribution Activities

Accomplishments and Approaches for Social Contribution
Activities
While much of a business's responsibilities lie within the corporate sphere, it is nonetheless equally as important that a business takeresponsibility for local engagement within the social sphere. Komatsu is thus acutely aware of the importance for "Social Contribution
Activities" that help nurture and develop the local communities in our areas of operation. We emphasize themes in our social
contributions which utilize the business acumen and know-how that we have cultivated in our business operations. This in turn allows
us to make use of our existing expertise to greatly increase the beneficial impact and reach of our contributory activities.

Basic Approaches to Social Contribution (from "Komatsu's Worldwide
Code of Business Conduct")
CSR (Corporate Social Responsibility) is a multi-faceted topic, of which specific elements pertaining to the different aspects of its
implementation are subject to change according to country, region, or business practices. However, regardless of these variations, theunderlying axioms that drive these initiatives remain the same: companies must co-exist in harmony with society, responding to
expectations and building a relationship of mutual trust. As mentioned in other sections of this report, one of the principles that guides
the Komatsu Group on a global scale is the understanding that Komatsu should fulfill its corporate social responsibilities throughintegration of CSR into our business operations. We further build on that belief by defining clear requirements for good corporate
citizenship: a company should live up to societal expectations by promoting harmony and making real contributions for the benefit of
the community in which it operates. Komatsu is proud to report that we live up to these high standards, and are proactively engaged insocial contributory activities across multiple regions.

5 Basic Principles for Social Contribution (from "Komatsu's Worldwide
Code of Business Conduct")Aims:
To clarify the responsibilities of Komatsu Group and its employees as members of the local community and guide their activities forsocial contribution accordingly.

Principles: Activities for social contribution should:■ have continuity;・ be reasonable to employees; and・ contribute to the advancement ofpublic welfare;・ be voluntary (not forced);・ not be designed to advertise our
products or services.

154

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Accomplishments and Approaches for Social Contribution Activities

Social Contribution Expenditures of the Komatsu GroupWe have divided and summarized the results of our social contributions into 6 general categories. These can be found in the infographic
below:

Academic andIndustry-Academia
Collaborations
14%
Culture &Sports25%／

Disaster Relief 9%、
FY2017
JPY1 ,822 million(consolidated)

Human Resource
Development24%- Local Community
Support_J 二ニ- :::;ronment 1 %155

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Komatsu's Initiatives for the Social Issues

Komatsu's Initiatives for the Social Issues
The world has various social issues depending on each area.
As Komatsu develops business on a global scale, we listen to the opinions of the people who live in each area and conduct support
activities to improve the living standards of the people in the local community. We believe that conducting such social contribution
activities is the responsibility of those doing business in that area.

USA
Support for housing improvement (Komatsu Mining Corp.)
Employees of Komatsu Mining Corp. (KMC) participated in volunteering activities for the
Non-Profit Organization(NPO), Habitat for Humanity. Habitat for Humanity is an NPO thataims to support a range of home building and community projects, focusing on practicalsupport that makes a real, tangible difference to the lives of of those most in need. We
support Habitat for Humanity's efforts in improving and securing housing by setting up
sanitation facilities, spreading construction technology, building a community that isstrong against disasters, supporting the development of the entire community, andproviding building support for houses. A total of 110 KMC employees have participated in

Support for Habitat for Humanity activities

tangible activities thus far. In September 2017, 11 employees of Komatsu America Corp.
(KAC) came together to jointly support housing improvement near Milwaukee, where KMC
headquarters are located.

South Africa
Human Resources Development Program (Komatsu South Africa)
In July 2014, Komatsu established the Komatsu Development Trust (KDT), which provides
human resource development programs that aim to improve the status of black andcolored people who have historically been disadvantaged in the Republic of South Africa.
KDT currently offers scholarships to college students majoring in mining technology,
provides support for educational improvement in mining areas, and collaborates with
Cummins to provide community human resources development programs (* see"Collaboration with Cummins Inc." for more details). We have also established theKomatsu Transformation Trust (KT T), that carries out cooperative programs withcustomers. It is part of the program that worked together with Denron (quarry business)

四Komatsu/ Denron Community Center
Graduation Ceremony

to establish the Komatsu/ Denron Community Center. This center combats the talent
shortage of skilled workers and operators by providing basic education opportunities. Inan effort to improve the status of people who have been placed at a disadvantageous
position by unfair discrimination, Komatsu will continue to support activities focusing on
human resource development.

156

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Komatsu's Initiatives for the Social Issues

157

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Developing People Needed by the Community

Developing People Needed by the Community
When we asked ourselves:"What sort of social contribution activities would meet the needs of regional communities and make the bestuse of Komatsu's strengths?"We arrived at the answer: "developing people." We are working in cooperation with several entities (such as
national and local governments as well as schools), to carry out human resource development programs that are tailored to eachregion's needs and enable participants to acquire skills that will open up various employment opportunities.

Various Areas and Forms of Support
Developing Human Resources Tailored to Regional Needs Worldwide
Using the know-how cultivated through our core business, Komatsu supports the development of skills in people that are needed not
only internally by our company, but by local communities as well.
Expectations for human resources can vary greatly from community to community. At Komatsu, as we do business on a global scale, we
try to understand what each community needs and work on providing that support accordingly in various areas and in different forms.
The pyramid graph below shows the different areas in which Komatsu is supporting human resource development. It also shows thatthe closer you get to the top of the pyramid, the more closely linked the program is with Komatsu businesses. The base of the pyramidshows our active support of activities such as science classes in elementary schools, mainly in different parts of Japan, USA and Europe.
The next level up is to provide basic education, which is support given to people who cannot or were not able to receive the level of
education necessary to find employment, due to circumstances specific to their country or region. We currently run such programs inChile and South Africa. At the next level, we support universities and vocational training schools in many regions by providing Komatsu's
curriculum and equipment, as well as instructors. At the top of the pyramid, we are working with national and local governments andwith our customers to develop human resources, particularly in regions where human resource development is a social challenge.
The actual content of the support given includes Komatsu providing instructors and trainers; providing teaching materials, equipment
and facilities; accepting apprentices; and various other means through which our daily cultivated know-how can be best put to use.

Support for Developing Human Resources
We provide needed support for regions where human resource development isa social challenge, in cooperation with customers and national and local
governments
We support industrial vitalization and employment promotion
by providing instructors, programs and equipment to vocational training schools.
Supporting Universities

We support specialized oourses such as electronics and mechanicalengineering to contribute to human resource development.

Providing Basic Education

We support employment by providing training in computer operations and basic
learning.
Our employees and alumni go to elementa,y and middle schools as visiting
instructors at science classes and so on.

158

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Developing People Needed by the Community

Dispatching instructors

Providing teaching materials
and equipment

Providing facilities andsupporting operations

Accepting apprentices

Collaboration with Cummins Inc.
We believe that collaborative CSR activities are more effective than activities conducted alone, due to the sharing of valuable requisite
resources and know-how. In promoting social contribution activities in the past, Komatsu has collaborated with entities like NPO
organizations that have their own unique know-how of CSR. And in 2016, we have entered into a contract with our business partner,
Cummins Inc. of U.S., to collaborate on the development of local human resources.

Komatsu and Cummins'Common Objective
Komatsu and Cummins Inc., a major engine manufacturer in USA, have built a strong relationship of trust over the years as partners in
the engine business.
Our two companies have already expended much energy into supporting human resources development in local communities as part ofour social contribution activities, and have already collaborated in several areas. Based on this contract, we will globally expand ourdevelopment of human resources through the comprehensive utilization of each other's resources and best practices.

Cummins Profile
Cummins Inc.
1919
Columbus, Indiana, U.S.
Engine, Power systems, Components, Distribution: www.cumm1ns.com/
http//

159

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Developing People Needed by the Community

Collaboration program of both companies - (1) Case of South Africa Komatsu supports the technical education program (Technical Education for Communities: TEC) that Cummins is developing in various
countries around the world, and has developed various joint programs. Our activities in South Africa, which took place in March 2018,
are a good example of this program. Through a three-year program at the local vocational training school Sedibeng College, we aim todevelop human resources capable of repairing and maintaining both engines and construction machinery.

眉卜’”言； ゞ>'I J

S「,,,.,,::ヽ..

.·
l
l
,
i, ; 叫 lJJ 、.
如

Vocational training school supported by Cummins and Komatsu

Students attending the school

The shortage of skilled technicians has become a serious problem all over the world, especially in the manufacturing industry. Due tothe massive lack of both hands-on and soft skills, we are currently experiencing a severe labor shortage. TEC provides various tools to
vocational training schools for young aspirants to fully acquire the skills necessary for employment and to participate actively in society,building a better country for the future.

Collaboration program of both companies - {2) Case of Peru Komatsu has also developed a TEC program in Peru, South America in collaboration with Cummins. We started a program to support the
SENATI (Servicio Nacional de Adiestramiento en Trabajo Industrial) Arequipa (a local vocational training school) from FY 2016, and areworking to provide the training of mining and construction machine skills in the 3 year course. While Peru has social issues such as
economic disparity and inequality in education, we believe that investments in the mining industry are expected to cause it to expand
further. As a result of this, the training of mining and construction machine skills is an urgent issue.

ui

SENATI Arequipa

界

Students talking about future resolutions

More than half of the mine sites in Peru are located in the southern region, of which Arequipa city is the center. Since many mining
companies are developing businesses in the suburbs, graduates who have studied at the school will not need to leave their local
communities, even if they are employed in neighboring mining companies in the future. We will continue to make use of our businessacumen and equipment to develop support activities that create a good number of job opportunities in the area.
Through these programs, Komatsu will continue to promote TEC as much as possible, thus enabling young aspirants who have acquired
the sufficient knowledge and skills to select their own career paths in the future.

160

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

Disaster Relief

161

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story: Fostering Community Growth in Cambodia

Special Story: Part of our impact

In western Cambodia, a land peppered with as many gleaming temples as tin roofs, there's a destructive threatburied just beneath the surface of everyday life: active landmines left from the Cambodian Civil War.
In certain areas - generally known to locals but not secured- one wrong step can mean devastation. The anti­
personnel mines still lurking in Cambodia's rural countryside were designed to maim or kill a person. Less common
but more powerful are the anti-tank mines, strong enough to destroy heavy machinery.
These areas of danger are overgrown with bushes and trees, as residents have learned where they cannot farm orlive safely. But in a country where 90 percent of impoverished residents live in the countryside, most have no choice
but to continue to farm the land in and around these areas of threat.

162

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story: Fostering Community Growth in Cambodia

Since 2008, we have been supporting a uniquecommunity development project undertaken by theJapan Mine Action Service (JMAS) in cooperation with
the Cambodian Mine Action Center (CMAC), to remove
these landmines and redevelop villages where families
can live, work and play without fear.
By donating special equipment designed by Komatsu
engineers to safely remove anti-personnel landmines,
we have supported the clearing of about 1,400 mines
spread across more than 1,700 hectares of land.
Female mango farmer and her husband"Before the landmines were cleared," said one female resident in Battambang Province, "it was like a forest. All thepeople were scared to come into the forest. Now the land is safe for people to live," she said. The woman lives withher husband on a plot of land in one of the redeveloped areas. They farm the land where they built their own home,growing mangos and other food.
As a valued community partner, we work with CMAC and JMAS to respond to local governments'requests to clear
areas of known landmine activity. Using a Komatsu bulldozer to cut brush and a specially designed demining
machine, these teams clear areas for residents to live and work.
"We developed these machines special for this [purpose]," said Atsushi Nagira, General Manager, Demining andReconstruction Project, Construction Equipment Marketing Div. , Komatsu Ltd. "Not for sale, but for society."
We first started designing the demining machine in 2002 when redevelopment initiatives gained momentum in
Afghanistan and Cambodia. Eager to help unite as global citizens and provide a service to areas in need, we tested
the first machine in Afghanistan with support from the Japanese government and later handed it over to a local NGO(non-governmental organization) for use there utilizing Japan's ODA (Official Development Assistance) funds. The
machines are modified versions of Komatsu bulldozers, featuring specially designed roller pulverizers in front of theequipment and bulletproof, soundproof operator cabins that keep safe those working to clear the fields. The
deminers are painted white, one of the official colors of the United Nations.
In 2008, we joined JMAS in their efforts to build upon CMAC's ongoing manual efforts to remove landmines in
Cambodia. The "Project for Developing a Safe Village" in Battambang District includes landmine removal andcommunity reconstruction in areas suffering from the impacts of anti-personnel landmines.

Komatsu provided free of charge a demining machinefor
removing landmines, and related equipment including ahydraulic excavator and bulldozerfor earth excavation andground leveling work. Today, there arefour Komatsu
demining machines in Cambodia. Residents who are part of
CMAC operate the equipment.
When asked what it's like to drive the deminer and detonate
deadly landmines, one operator said "this is heavy duty
equipment, so it's no problem. We feel very safe."
According to Nagira, "Not only the people, but also ourequipment is very tough."

Road construction using Komatsu equipment

Since 2006, the area has seen an 82 percent decrease in landmine accidents. During a March visit to the Battambang
Province villages where we are providing aid and partnering with local communities, peace and happiness radiatedon residents' faces in areas where the land has been cleared.
"We are so happy and so grateful that the mines are cleared," said the female farmer.

163

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story: Fostering Community Growth in Cambodia

Komatsu has also done much more to empower thevillagers than just remove active landmines. Together
with these government organizations, community
partners and local residents, we are building
communities: clearing the land of overgrowth, building
or rebuilding roads, and constructing primary schools.
"There is a great need here," Nagira "Many schools areneeded and the work must continue after the schools,
too. Employing people and giving them places to live."
We have now helped redevelop 10 villages in areas
Students at Chror Narb Phes Komatsu Primary School

previously riddled with active landmines.

Komatsu equipment was used to build local roads for more than 60 kilometers, connecting villages that previously
were difficult if not impossible to access during monsoon season. We provided a bridge for one village particularly
cut off during monsoon season, and helped build 46 ponds for the villages, which previously had no water supply.
And eight new primary schools now serve nearly 600 local students.
"Most students want to go to school and now they can," said a teacher at Chror Narb Phes Komatsu Primary School,
built in 2011. "Komatsu's vision and leadership have helped make this project a reality."
Young children in these villages now aspire to become doctors, nurses and teachers because they have a place tolearn and thrive.

Older local schools have dirt floors and tin roofs thatmake the monsoon rains incredibly loud. Some of theseschools have to close during the rainiest days as
students and teachers cannot hear one another and theground floods.
At Chror Narb Phes Komatsu Primary School, happy
schoolchildren now sit at desks under a sturdy roof withsolid floors beneath their feet. Reciting their lessons in
unison, they learn math and writing, dreaming ofgrowing up to be like the teachers they so admire.
"Many children's parents are farmers, which is hard
work," said one of the school's teachers.

Classroom under sturdy roof with solid floors"The students come to school and learn about other jobs. It opens the world to them."
Asked what they wanted to be when they grew up, the children added policemen and carpenters to the list.
Through a cultural exchange with Japanese schoolchildren, the students also experience the kindness of peers
thousands of miles away. Classrooms are decorated with Japanese pieces of art such as calligraphy and origami{paper folding), and a library bearing the Komatsu name is comprised of items donated from Japan for the school.
Growing up in areas now free of the threat of landmines, these children will help shape Cambodia's future. Livingwith their families on redeveloped land distributed to residents free of charge through an application process, thisnew generation doesn't have to know the fear of trying to make a living on land that is unsafe.
"When we provide aid, we have to enable those we are aiding to be self-sustainable," said Nagira. "The project is tofoster people. We must do more than clear the land. We must work with the government…to make life sustainable."
For the female mango farmer and her husband, the plot of land they received 10 years ago through the Battambang
Province Demining and Reconstruction Project is truly special, because it's theirs.
"I'm so happy," she said. "It's a small land but I have my own. I am happy to live here."

164

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Special Story: Fostering Community Growth in Cambodia

Cambodia Demining Project Schedule
We currently support three ongoing redevelopment projects in Cambodia:

・ Battambang Province Demining and Reconstruction Project: started in 2008
• Banteay Meanchey Providence Demining and Reconstruction Project: started in 2017
• Kampong Tom Providence Comprehensive Demining(Landmines & UXOs) Project: started in March 2018165

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Clearing Anti-Personnel Landmines and Reconstruction Support

Clearing Anti-Personnel Land mines and Reconstruction
SupportAs of2008, Komatsu has engaged in collaborative efforts with the Japan Mine Action Service (JMAS) to support the demining ofanti­
personnel landmines. In addition to removing mines, we also provide reconstruction work as part ofa community development project.
Through the technical expertise and manufacturing knowledge our company has gained through our business operations, we are well
positioned to provide machines that excel in demining and construction.

Click the box to see past activities.
Efforts to remove anti-personnel landmines (past> Special Story: Part ofour impact

act1v1t1es)

Cambodia Minefield

Blast procedure

DATA
Results of Demining and Reconstruction Support Activities in Cambodia (Cumulative)

I

Item
Demined area

I

Result (Cumulative Total by FY2017)
1,735haTotal removal count

1,360landmines

Road construction/ maintenance61.8kmSchools constructed

8 (about 600 school children)

Ponds constructed

46

166

I

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

GRI
STANDARDS
INDEX

Data

Clearing Anti-Personnel Landmines and Reconstruction Support---— --

9,y`,Komatsu's demining machine

( r

ャ

グ
＊
�

8"
`
、ヽ
r:
‘
/,＇ ；

ヽ
．

r. 、｀

、

rlir

"KOMATSU" bridge in Cambodia

更We started support of unexploded bomb disposal activities in 2016 in Laos.
In Laos, about 36% of the land is riddled with unexploded bombs, many of which are cluster sub-munitions.
This is a problem on a massive scale, with children and farmers suffering bomb-related injuries on a yearly basis.
Komatsu plays its part by offering the necessary equipment to UXO-LAO (a Lao unexploded bomb disposal squad) and the Japan Mine
Action Service (JMAS) free of charge, alongside engineering support for the machines it provides.
Following the success of the demining machine for anti-personnel landmines we have used komatsu's past experiences and techniques
to develop removal machines for processing unexplode ordnance based on hydraulic excavator PC130-8, and continue the disposal
activities.

DATA
Results of unexploded ordnance removal in Laos (cumulative total)

I

Item
Demined area
Total removal countI

Result (Cumulative Total by FY2017)
200ha
1,436 bombs

Machine developed based on hydraulic excavator (for processing
unexploded ordnance)
167

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

GRI
STANDARDS
INDEX

Data

Clearing Anti-Personnel Landmines and Reconstruction Support

As part of the "Visiting Lecture" initiative, Komatsu employees visit schools in Japan and introduce these activities to a wide range ofstudents from elementary to university levels. As of today, we have carried out lessons for about 4,500 people over a total of 50 classes.
We had the pleasure to attend a "Visiting Lecture" at a primary school for 6th graders. One of the students had this to say: "I heard
KOMATSU's Story today. I realized that there were many landmines yet to be left and Komatsu helped remove landmines to move themsomewhere safe. I was surprised to see that the machines Komatsu provided did not break, even after rolling over landmines. Pleasekeep up the good work until all landmines have been removed in the world." Through this initiatives, Komatsu will continue to nurture

゜
私は地営除去つ 口沼クトの翌遵呈翌-�

こ工＿

ごくよ凡たなと思l I ました．最初に．しばくだんのあ

�

いたから．
かふ.. ffitぷヒ聞
んだら手足
～
----一
-•
.――
-るヒころをふ「
映画の この世界の片隅1こき±.(J)中のば< r::::・ん

一

.

-

←

をふむ渇面かあ., t迅£ ヒ思いました．木訂厄てあったい
ぱくたんを持べみたら．ちょっと痘くて思，て た形ヒ＇は全然ちがべいたからばくた んはこうゆう形な
-

-----

一 \―
・

'....:·
囀�

..

と思いましt::., 2時朋以J:..歩いて召く学校を1)7,i­

ョ本のヤモリは小さし＼けビ外国のヤて）は30cm<. ·--------―----····--- -ー •“つ狡
らいだし．外国1まわにをからあげに

..,._

•

雫y

、

lb

ヽ

-

-=:-

·�""\,;

・'

,

I�
"、
,,..'

ー

ク

ー

．�

・・

ヽ� /さ..._�

’
�, ぞ｀
ヽ

涯，ている国があべそれを日本の技術てばくだ”
んを無くならせようヒがん[;t'. ているかうすこ いな- . ―-ー・" �'n)i

f ....

"'t::.·· と分かりました。外国でまだ．工にば<kんがムし1::: リ．追距トを作つい）してえらいなと思い立した。

Lchildren, giving them opportunities to consider their future and ways of living.

9、さA scene of a visiting lecture at an elementary school

したり．お瘍でゅ1:'たハナヤを食ペたりするから．くらし方は OO それを,. し 1-::
ヒ思いました．
Letter from elementary school fifth grader after school delivery

168

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Clearing Anti-Personnel Landmines and Reconstruction Support

Efforts to remove anti-personnel landmines (past activities)

First model of the D85MS-15 demining machine being tested in Afghanistan

Anti-personnel Land mines: A Semi-permanent Source of Terror
With the advent of numerous conflicts in various areas around the world, an enormous quantity of anti-personnel landmines came to belaid. Despite the restoration of peace in these conflict zones, the still-armed mines continue to be a massive threat. Un-deactivatedmines claim over 20,000 victims annually, many of whom are ordinary people going about their daily lives or children playing in fields.
The Ottawa Treaty was forged in 1999 in order to resolve this ongoing issue, which provides comprehensive prohibition of the use,
stockpiling, production, and transfer of anti-personnel landmines. With this treaty being signed by over 150 nations (including Japan),we can see validated proof that momentum for the abolition of anti-personnel landmines has spread throughout Japan and the world.
It takes an inordinate amount of time and meticulous attention to detect and remove anti-personnel landmines manually. Cambodia is
an excellent example of this fact; of the 6 million landmines laid during the civil war, only about 350,000 have been destroyed in the 15
years after the end of the war (1992 to 2006, according to the Cambodia Mine Action Centre). Going by this rate of progress, the complete
removal of landmines would require more than 240 years, which would continue to put both citizens and manual removal workers atgreat risk.
With this considered, Komatsu believes that using a machine for this manner of work would minimize the danger of potentially fatal
accidents while dramatically increasing the speed and efficiency of mine removal. This would involve a demining machine that cancrush or explode landmines buried near the surface by scratching at or pounding on the ground. Such a machine would often utilize astructure or functions that are similar to the chasses and attachments used by construction equipment. We are thus confident that the
specialize technology and experience in manufacturing we have acquired through our business operations in manufacturing
construction equipment will prove invaluable in the development of a demining machine for anti-personnel landmines that is both
efficient and safe.

(left) An anti-personnel landmine has been discovered. Although it was laid almost 20 years ago, many of them are still explosive (Cambodia).
(right) Workers from local NGOs continue to be engaged in extremely dangerous clearance operations (Afghanistan).

169

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Clearing Anti-Personnel Landmines and Reconstruction Support

Starting along the Path to Development
Back in 1998, Komatsu began development of machines to perform requisite pre-demining tasks, such as the removal of shrubbery. In
2002, the Japanese government approved exports of demining machines for anti-personnel landmines, and in 2003 Komatsu applied forthe public offering of subsidies of Japan's Ministry of Economy, Trade and Industry and The New Energy and Industrial Technology
Development Organization (NEDO), embarking on the full-scale development of demining machines. In December 2003, we completed
the production of our prototype.
The base of the machine is a bulldozer with a chassis weight of about 27 tons. In addition to excellent reliability and durability, such amachine has the ability to cover rocky terrain, damp ground, and sloping land quickly and thereby clear even large areas effectively.
Replacement parts are easy to obtain, and by changing the vehicle's front attachment, the machine can also be used as a bulldozer for
ground leveling operations. It can be used in road construction work and other operations in the future.
Moreover, this machine features remote control technology for construction equipment that has been already proven to have practicalapplications in disaster recovery areas. Through remote operation, the operator's safety can be further enhanced.
Since many countries have now completely abolished the use of anti-personnel landmines, demonstration testing of demining
machines' capabilities must take place in actual minefields. Komatsu has engaged in thorough testing of the capabilities of ourdeveloped machines in Afghanistan since 2004.
About 80% of Afghanistan's land is arid and mountainous, and during the long period of conflict approximately ten million anti­
personnel landmines are estimated to have been laid around the country. Furthermore, antitank landmines can be found in minefields
in addition to anti-personnel landmines. Demining machines must be able to withstand these even larger explosions while protecting
their occupants, and must be able to extricate themselves from minefields safely. Tests to confirm the functionality and reliability of thevehicle were conducted repeatedly with great caution, also making use of remote operation technologies.
Field tests began in Cambodia in 2006. The objective was to verify the machine's capability to clear terrain, which, unlike Afghanistan,
features mud flats and areas covered with bushes. The results of the testing showed great promise, with the Komatsu anti-personnel
landmine demining machine succeeding in demonstrating clearance capabilities of 500 square meters per hour on average. This is from25 to over 50 times the speed of manual clearance (although this varies according to conditions during the clearance operations).
Operation of our demining machine for two or three days can produce one hectare of safe land. In Cambodia, converting that land into
fields will enable two or three families to support themselves.

(left) Komatsu's demining machine for anti-personnel landmines rotates rollers with spikes attached (rotary cutters) to crush and explode anti-personnel
landmines in the ground. It operates over a large area of land, tearing up bushes and weeds and transforming the land to look as if it were a field (Cambodia,
2006).
(right) Practicing wireless operations (Cambodia). The worker operates the machine from behind a protective shield.

The First Machine in Service
What is essential for safe and efficient antipersonnel landmine removal operations is not only the development of vehicles but also
technical training of local operators of the equipment. In the spring of 2004, Komatsu invited people from landmine removal NGOs
operating in Afghanistan to Japan for the first time and conducted technical training.
Through a single one of our demining machines, we have enhanced interaction among people centered on demining operations. In
addition, through getting to know the countries now working towards reconstruction and interacting with the local communities, a newcommitment has been born within Komatsu that drives us to redouble our already significant efforts.
The demining machine for anti-personnel landmines has had its capabilities and reliability thoroughly verified and has been deployed
by a local NGO in Afghanistan through ODA funding from the」apanese government since September 2007.

170

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Clearing Anti-Personnel Landmines and Reconstruction Support(left) In May 2007, people involved in the clearing of landmines in Afghanistan were once again invited to Japan to participate in training. In Afghanistan, there
are many people from NGOs who participate in the landmine removal program under the United Nations umbrella.
(right) The first machine has been deployed by a local NGO in Afghanistan and it has been in use since September 2007.

Further Efforts by Collaboration with JMASJanuary 2008, Komatsu and the Japan Mine Action Service (JMAS), a nonprofit
organization of Japan, signed an agreement to jointly demine anti-personnel landmines in
the contaminated regions and reconstruct local communities after demining. JMAS is a
nonprofit organization staffed mainly by the retired individuals of Japan's Defense Agency.
Owing to their previous vocation, these retirees are possessed of a wealth of technicalexpertise and experiences. Since 2002, JMAS has engaged in clearing landmines andunexploded ordnances {UXOs), as well as digging wells and providing educational
programs. Its zealous efforts also include the provision of technical personnel incooperation with the governments of Cambodia, Laos and Afghanistan. Komatsu believes
that the combination of our demining machine technologies and JMAS' experiences andknow-how should enable faster reconstruction of devasted local communities and thus

Kunio Noji (left}, President and CEO of Komatsu,
and Mr. Mitsuo Nonaka, President of JMAS, atthe signing ceremonymake very effective social contributions. Based on this agreement, the first reconstruction
project for local communities was launched in Battambang, Cambodia in May 2008.
Specific plans for this project call for our demining equipment to be rented at no cost to
JMAS for speedy demining, and then, the safe development of agricultural land, digging ofwells, building of schools, and repair and building of roadways and bridges. In addition tolending the demining machine and construction equipment required for use in building
such infrastructure, at no cost, Komatsu has agreed to pay the operating expenses of¥50
million and transportation cost to Cambodia. Komatsu will also supply replacement partsat no cost. For our next project, Komatsu is considering a reconstruction project in Africa.
Komatsu positions community reconstruction (which begins with demining) as one of its
core activities in social contribution. In addition to continuing this activity, Komatsu hopes
to expand its efforts to other areas by collaborating with other companies, NGOs,
governments, international organizations and local people.

Click the box to see latest activities.
> Clearing Anti-Personnel Landmines and Reconstruction Support

171

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Promoting Sports̶The Komatsu Women's Judo Club

Promoting Sports-The Komatsu Women's Judo ClubFounded in 1991 as part of social contribution activities during the 70th anniversary of the company founding, the Komatsu Women's
Judo Club is celebrating its 27th year. Since its establishment, a total of 86 athletes have participated in competitions worldwide. The
club has actively engaged in teaching judo at home and abroad, and in welcoming foreign judo competitors, with the goal to develop
and popularize this sport.

Results of Club Activities in FY2017
At the 2017 Budapest World Judo Championships, the success of young athletes looking at the Tokyo Olympics in 2020 was prominent.
From Komatsu Women 's Judo Club, Tsukasa Yoshida, who first participated in the World Judo Championships, brought the opponent toa final in judo with her spontaneous moves. In the final, against the Rio Olympic silver medalist Dorjsuren (Mongolia), the two athletes
showed no mercy against one another fighting beyond 13 minutes which undoubtedly attracted both world judo fans. Despite being
defeated in the final, Tsukasa Yoshida became a finalist with the first appearance of the World Judo Championships and became a silver
medalist nearly gold medal.

57kg-weight class
Tsukasa Yoshida winning the silver medal

Tsukasa Yoshida engaging in a 13-minute-or­
more death fight (left)

Tsukasa Yoshida demonstrating her sharp innerthigh throw

Also, at the Budapest World Judo Championships, the first mixed group tournament was held. Nae Udaka who became the captain of
the Japanese team, and Tsukasa Yoshida following the individual match, participated as a forerunner in the group match Both players
won the fight contributing to the victory of the Japanese team.

Nae Udaka holding the winning trophy

The Japanese team becoming the first groupchampion

Supporters from Japan cheering

In addition, the Komatsu team, winning all matches, became the first champion at the 1st CISM East Asia Judo Championship held in
Mongolia. At the Judo Grand Slam Tokyo 2017, Yoko Ono, Miku Tashiro, Tsukasa Yoshida won the championship 3 years in a row. At the
Masters tournament, Miku Tashiro has won three consecutive victories, and Yoko Ono and Ruika Sato won at the Grand Slam Dusseldorf
tournament making it a remarkable year with outstanding performance in in the international convention.

172

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Promoting Sports̶The Komatsu Women's Judo Club

Victory at 1st CISM East Asia Judo Championship

Miku Tashiro winning 3 consecutive years
Yoko Ono, first win of the Judo Grand Slam(second from left)
Tokyo
In addition, Komatsu employees rushed to cheer around the world such as France, Germany, Russia, Mongolia, Azerbaijan.
In Tokyo, Fukuoka, Toyama, Hyogo and Chiba where each player participated, employees and their families from neighbor factories andsales offices within the area joined the cheering.
Supporting Judo spreading all over the world is helping not only to promote judo but also to strengthen a sense of corporate unity(global teamwork).
Regarding the guidance of athletes, the Komatsu Women's Judo Club has accepted overseas players from more than 10 countries since
its inception. Players who studied judo at Komatsu Judo Club are active in many countries around the world, including the Olympics
held in Athens, Beijing, London, and Rio de Janeiro as well as winning medals at world championships. In the future, we hope to see
athletes who have trained at Komatsu Judo Club to match against our team playersin the finals.
You can see details of tournament records and player profiles and more.
> Komatsu Women's Judo Club

Social Contribution Activities through JudoThe Komatsu Women's Judo Club has continued to coach the Komatsu Kids Judo Club at the Eitai Dojo (in Koto-ku, Tokyo), while also
directing and coaching at judo classes in different places around the world, including Japan, in order to popularize this sport andeducate the next generation.
In FY2017, Judo classes continued to be held mainly in areas where Komatsu production sites are located. The class in Yaroslavl, Russia,
was conducted for the seven consecutive year, under the instruction of Coach Haruna Asami and judo athlete Nae Udaka. About 150
participants, mainly children belong to the local Judo Club "Arena I," aged from 6 to 15 years old, worked in earnest in sessions oftechnical guidance and hands-on practice directed by the world champions.

Komatsu Judo Club coaching youths in Yaroslavl

173

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

GRI
STANDARDS
INDEX

Data

Promoting Sports̶The Komatsu Women's Judo Club

I

Month

I

Place

I

Number of Participants

I

May

Hitachinaka (lbaraki)

30

September

Koriyama (Fukushima)

20

October

Yaroslavl (Russia)

150

September

Sao Paulo, Susana (Brazil)

700

September

Sanchego (Chile)

280

174

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Data

176

Environmental Education

179

Environmental Accounting

183

Site Data

184

Amount of CO2 Emissions by Scope3

185

PRTR ﬁrst Class Designated Chemical Substances data

187

Scope of Environmental Data, Calculation base of typical environmental data

190

Independent Practitioner's Assurance

175

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Education

Komatsu is committed to employee education with regards to good environmental practices. Under
our basic framework, provision of education is divided according to two unique categories according
to type; Dissemination of common knowledge falls under the oversight of the Head Office, whereas
specific vocational training is managed by respective divisions.
Training pertaining to the standard amendment of IS014001 (2015 Revision) was held again in FY2017, and plan to engage in further
training sessions during FY2018 in order to increase the effectiveness of our cross and internal environmental auditors.
We have updated our FY2014 environmental education program for newly appointed managers, which is now conducted through an
e-Learning platform.
Despite the fact that we already meet the legislatively mandated quota of personnel with environment-related certification, we intend to
implement further training in order to increase this number.

176

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Courses in Environmental Education and Training in Japan (excluding
general environmental courses)
Independent Practitioner's Assurance Q

Head Office
Komatsu and Komatsu Group manufacturing facilities in Japan(including Technology Innovation Center, Field Testing Department)ー

Course name

Advanced environmental education(held every two years)

I口
Environmental specialists(Komatsu, affiliates, and3

1S014001 Standard Amendment (2015

Stakeholders regarding

4

Managers

Overview of the 1S014000 series

Training of internal auditors /Revision)

Refresher courses

5

Development and manufacturing(introductory)

6

Environmental training for

manufacturing engineers

7

Training new employees

8

Lectures on the environment,，

experience-oriented education

Education to refresh environmental

understanding (e-Learning)

10

Newly appointed manager training

I FY2014 I FY2015 I FY2016 I FY2017 I
21{Komatsu and affiliates)

2b usmess associates)

53(Komatsu, affiliates, andb usmess associates)
Development andmanufacturing staff(for second-year employees)

Assistant foremen/

foremen/ manufacturing
engineers/ students ofKomatsu Institute ofTechnology

New Employees(Komatsu and affiliates)
Komatsu Group employees
Komatsu Group managers
and employees

Komatsu Group newly
appointed managers

177

80
281

1S014001 amandment

Environmental auditors

I

Participants

35

73

79
61

89

341

334

287

189

242

252

230

226

261

333

322

329

1,527

2,729

1,662

1,796

154

181

229

155

168

193

161

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

GRI
STANDARDS
INDEX

Data

Divisions overseeing environmental management at plants

ーTargetCourse name

b11.,

,•. 『

2
3
4
5

Education in the basics of auditing

Managers and employees

100

185

120

90

Overview of the 1S014000 series

Managers and employees

1,464

996

1,093

559

Training of internal auditors

Environmental auditors

38

28

13

61

Training new employees

New Employees

700

1,618

1,270

1,866

Regulatory education and personnel

Employees (and otherexchange

participants)

1,245

467

217

835

355

428

435

328

Environmental conservation
6

practitioners (persons

Specialist training

involved in regulatory
affairs, etc.)* In addition to the education and training courses listed above, Komatsu also held courses dealing with environmental issues intended for sales agents.

Number of Persons Having Environment-related Certificate

Independent Practitioner's Assurance Q

Komatsu and Komatsu Group manufacturing facilities in Japan(including Technology Innovation Center, Field Testing Department)

Pollution control administrators

249 (33)247 (31)

Energy administrators

50 (10)41 (9)

223 (31)220 (35)

41 (9)

39 (9)
2

2

4

4

Environmental management system一

auditors* Figures in parentheses indicate the number of officers required.

178

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Environmental Accounting
Komatsu fully reports on the content of our environmental accounting systems in order to obtain an
objective and accurate evaluation of our environmental conservation activities.

Environmental Costs (Investments and expenses)
Independent Practitioner's Assurance Q
Komatsu and Komatsu Group manufacturing facilities in Japan (including Technology Innovation Center)
Investment

ExpensesI

一 Categ゜ ry

1.

Business area cost

I

I
FY2017FY2016
Investment*1(millions ofyen)

Investment*1(millions of
yen)

1,281

1,198

Contents

FY2017FY2016
Expenses*1(millionsof yen)Expenses*1(millionsof yen)

2,344

2,316

Contents

・ Cost of■(1).
Pollution
prevention
cost

93

115

Investment for
installation
andconversion ofpollution
mitigation/
prevention
facilities

447

maintaining
equipment for
mitigation/
prevention of air
and water
pollution and fornoise andvibration
prevention(labor anddepreciation
costs)

420■

Breakdown■(2).
Globalenvironmental
conservation
cost

(3).
Resource
circulation
cost

1,167

1,052

■

21

31

Investment for
implementing
energyconservation
measures(installation ofenergy saving
facilities, etc.)

1,116

919

Investment for
reducing thevolume ofwastematerials

781

977

179

Cost ofmaintaining
energyconservation
facilities, such ascogeneration
systems(labor anddepreciation
costs)

・ Waste material

processing cost

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People

180

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People

181

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People

182

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People

183

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People184

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Ⅲ

Ⅵ

185

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Ⅵ
Ⅲ

186

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People

187

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Concept ofCSR
activities

Message fromTop
Management

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEXGRI Standards
See the GRI content index* Global Reporting Initiative> GRI Standards INDEXPeriod Covered
Primarily, this report covers data acquired from April 2017 to the end of March 2018, with a portion of information that involves dataacquired after April 2018.

一一

Calculation base of typical environmental data
Calculation Method
Energy = (fuel, electric energy, etc.) x energy conversion factor

I■ Fuels (other than biomass), conversion coefficient of electric power: standard
heating value of the Agency for Natural Resources and Energy (Domestic 2013,
Energyvalue overseas 1999)

・ Biomass fuel: National Woodchips Industry Association (Japan)■ Regional heat: site reported value (1.54 GJ/ MWh)・ Steam: Site report value (4.19 GJ/ t)

Energy originated CO2 = (fuel quantity, electricity quantity) x CO2 emission factor
Non-energy originated GHG = Gas emissions x Global warming potential {GWP)・ C02emission factor

Electricity:Japan; Ministry of the Environment Environmental activity evaluation

GHG

program - Eco Action 21 {1998)
Overseas; 2005 value of IEA CO2 EMISSIONS FROM FUEL COMBUSTION 2010
Fuel: Japan,Overseas;Ministry of the Environment, Ministry of
Economy,Greenhouse gas emissions calculation and report manual■ GWP: Value of greenhouse gas emissions calculation, reporting and publication

GHG Energy

systemEnergy, CO2 emission

Index = (energy, CO2)/ (production amount), index is a value with base year 100.

intensity unit

Base year: Japan 2000, Overseas 2010
CO2 emission = purchased electricity quantity x CO2 emission factor

Location criteria
Scope 2・ CO2 emission factor:

Japan; Ministry of the Environment, Ministry of Economy, Trade and Industry
Emission Factor by Electric Utility Substitution Value
Overseas; 2010 value of IEA CO2 EMISSIONS FROM FUEL COMBUSTION 2012

CO2 emission = purchased electricity quantity x CO2 emission factor

Market standard
Scope 2・ CO2 emission factor:

Japan;Emission Factor by Electric Power Company
Overseas; 2010 value of IEA CO2 EMISSIONS FROM FUEL COMBUSTION 2012
However, the electricity generated from renewable energy source has zero
emission factors

188

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Σ

189

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People

190

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People

191

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEX

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Theme 1 :Enhancing
Quality of Life

Concept ofCSR
activities

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

SocialContribution
Activities

Data

GRI
STANDARDSINDEXGRI STANDARDS INDEXThe CSR & Environmental Report 2018 references "GRI Sustainability Reporting Standards 2016".

一Ill一I
100 series (Universal)

102-1

102-2

102-3

Name of theorganization

Activities, brands,
products, and services

Location of
headquarters

ReferenceI> Company Info: Corporate Profile> Company Info: Corporate Profile> Company Info, Products and Applications> Company Info, Technology and Innovation> Company Info: Corporate Profile> Company Info, Global Operations
102-4

Location of operations> CSR & Environmrental Report: Strengthening Our Gemba Capability(Dispatching Technicians from Japan)> CSR & Environmrental Report: Initiatives for Social Issues

102-5
Organizational
Profile

102-6

102-7

Ownership and legal
form
Markets served
Scale of theorganization
Information on

102-8

employees and otherworkers

102-9

Supply chain

102-10the organization and> Company Info: Corporate Profile> Company Info, Global Operations> Company Info: Corporate Profile> CSR & Environmrental Report: Personnel Policy and Performance
Appraisal System> CSR & Environmrental Report: Support for CSR Initiatives ofBusiness Partners

Significant changes to
its supply chain> Investor Relations: Corporate Governance102-11

Precautionary
Principle or approach> CSR & Environmrental Report: Risk Management> CSR & Environmrental Report: Compliance

192

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People一Ill一I

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

Reference> CSR & Environmental Report: Promoting Legal Compliance, and

GRI
STANDARDS
INDEX

I

Pollution Mitigation and Prevention> CSR & Environmental Report: Management of Chemical Substancesand Pollution Prevention

102-12102-13102-14External initiatives> CSR & Environmental Report: Message from Top Management> CSR & Environmental Report: International Initiatives (WBCSD)

Membership ofassociations
Statement from senior> CSR & Environmental Report: Message from Top Management

decision-maker> Investor Relations: President interview

Strategy102-15102-16
Ethics and

Key impacts, risks,and opportunities> CSR & Environmrental Report: Risk Management

Values, principles,> Company Info, Komatsu's Worldwide Code of Business Conduct

standards, and norms> CSR & Environmrental Report: Complianceof behavior> CSR & Environmrental Report: The KOMATSU Way

Integrity
Mechanisms for102-17

advice and concerns> CSR & Environmrental Report: Complianceabout ethics> Investor Relations: Corporate Governance102-18Governance structure> CSR & Environmental Report: Organization> CSR & Environmental Report: Organizational Chart of theEnvironmental Management Structure> CSR & Environmental Report: Organization

102-19Delegating authority> CSR & Environmental Report: Organizational Chart of theEnvironmental Management Structure

Executive-level
Governance102-20

responsibility for> CSR & Environmental Report: Organization

economic ，> CSR & Environmental Report: Organizational Chart of theenvironmental, andsocial topics

Environmental Management Structure

Consulting
stakeholders on
102-21

economic ，

environmental, and> CSR & Environmental Report: Organization> CSR & Environmrental Report: Dialogue with Our Stakeholders

social topics

102-22Composition of the> Company Info: Directors, Auditors and Officers

193

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Theme 1 :Enhancing
Quality of Life

Concept ofCSR
activities

Theme 2 :Developing
People一Ill一I

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

Referencehighest governancebody and its

GRI
STANDARDS
INDEX

I> Investor Relations: Corporate Governancecommittees

102-23Chair of the highest
governance body

> Investor Relations: Corporate GovernanceNominating and102-24selecting the highest> Corporate Governance ReportPDF

governance body102-25

Conflicts of interest> Company Info, Komatsu's Worldwide Code of Business Conduct

Role of highest
102-26governance body insetting purpose,> CSR & Environmental Report: Organization

values, and strategy
Collective knowledge
102-27of highest governance> CSR & Environmental Report: Organization

body
Evaluating the highest
102-28governance body's> Corporate Governance ReportPDF

performance
Identifying and102-29managing economic,
environmental, and> CSR & Environmrental Report: CSR Theme and Key Business
Activities

social impacts
Effectiveness of risk
102-30management> CSR & Environmrental Report: Risk Management

processes
Review of economic,
102-31environmental, and> CSR & Environmrental Report: Risk Managementsocial topics
Highest governance102-32

body's role insustainability> CSR & Environmental Report: Organization

reporting102-33102-34

Communicating
critical concerns> CSR & Environmrental Report: Risk Management

Nature and total
number of critical

194

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

一Ill一I

SocialContribution
Activities

Data

Reference

concerns102-35

Remuneration policies

GRI
STANDARDS
INDEXI> Annual Securities Report : CompensationPDF

Process for102-36determining> Annual Securities Report : Compensation PDF

remuneration
Stakeholders'
102-37

involvement inremuneration

102-38Annual totalcompensation ratio
Percentage increase in

102-39annual totalcompensation ratio

102-40102-41

Stakeholder

102-42Engagement

List of stakeholder
groupsCollective bargaining
agreements> CSR & Environmrental Report: Dialogue with Our Stakeholders> CSR & Environmrental Report: Personnel Policy and Performance
Appraisal System

Identifying andselecting stakeholders
Approach to102-43stakeholder> CSR & Environmrental Report: Dialogue with Our Stakeholders

engagement102-44

Key topics andconcerns raised

Entities included in
102-45the consolidated
financial statements> Annual Securities Report: Overview of Subsidiaries andAffiliatesPDF> Company Info, Subsidiaries and Affiliates

Defining report
Reporting102-46

Practicecontent and topic
Boundaries

102-47102-48> CSR & Environmrental Report: CSR Theme and Key Business
Activities

List of material topics
Restatements of
information

195

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

一Ill一I102-49Changes in reporting

102-50

Reporting period

102-51

102-52

Date of most recent
reportSocialContribution
Activities

Data

Reference

GRI
STANDARDSINDEXI> CSR & Environmrental Report: Editorial Policy

Reporting cycle
Contact point for

102-53
Report Profile

questions regarding

CSR Digest: Back Coverthe report
Claims of reporting in
102-54

accordance with the
GRI Standards

102-55

GRI content index

102-56External assurance

Explanation of the
103-1

Management
Approach

103-2

103-3

material topic and its

GRI STANDARDS INDEX> CSR & Environmrental Report: Independent Practitioner's
Assurance> CSR & Environmrental Report: CSR Theme and Key Business
Activities

Boundary> CSR & Environmrental Report: Incorporating CSR into Management

The management> CSR & Environmrental Report: CSR Theme and Key Businessapproach and its

Activities

components> CSR & Environmrental Report: Incorporating CSR into Management

Evaluation of the> CSR & Environmrental Report: CSR Theme and Key Business

management
approach

一Ill一I

Activities> CSR & Environmrental Report: Incorporating CSR into Management

200 series (Economic topics)

Reference> CSR & Environmrental Report: Personnel Policy and Performance

I

Appraisal System (remuneration data)
Economic
Performance

Direct economic value
201-1

generated anddistributed> CSR & Environmrental Report: Enhancing Work-Life Balance (Work­
Life Balance Data)> Annual Securities Report: Income TaxesPDF

196

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People一Ill一I

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

Reference> CSR & Environmrental Report: Developing People Needed by the

GRI
STANDARDS
INDEX

I

Community> CSR & Environmrental Report: Initiatives for Social Issues> CSR & Environmrental Report: Social Contribution in Japan> CSR & Environmrental Report: Disaster Relief> CSR & Environmrental Report: Clearing Anti-Personnel Landmines
and Reconstruction Support
Financial implications
201-2

and other risks andopportunities due toclimate change> CSR & Environmental Report: Mitigating Climate Change throughProducts and Services> CSR & Environmental Report: Initiatives to Mitigate Climate Change
in Business Operations

Defined benefit plan
201-3

obligations and other> Annual Securities Report:

Pension and Retirement BenefitsPDF

retirement plans
Financial assistance201-4

received fromgovernment
Ratios of standard

202-1

entry level wage by
gender compared to
local minimum wage

MarketPresence

Proportion of senior
202-2

management hiredfrom the local> CSR & Environmrental Report: Diversity Initiatives

community
ンCSR & Environmrental Report: Initiatives for Social Issues

203-1

Infrastructure> CSR & Environmrental Report: Social Contribution in Japan

investments and) CSR & Environmrental Report: Disaster Relief

services supported

ンCSR & Environmrental Report: Clearing Anti-Personnel Landmines
and Reconstruction Support> SMARTCONSTRUCTION

Indirect
Economic> Investor Relations: President interview

Impacts> CSR & Environmrental Report: Developing People Needed by the203-2

Significant indirect
economic impacts

Community> CSR & Environmrental Report: Initiatives for Social Issues> CSR & Environmrental Report: Social Contribution in Japan> CSR & Environmrental Report: Disaster Relief> CSR & Environmrental Report: Clearing Anti-Personnel Landmines
and Reconstruction Support

197

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People一Ill一I
Procurement
Practices

Proportion of

204-1

spending on local
suppliers

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

Reference

GRI
STANDARDSINDEXI> CSR & Environmrental Report: Support for CSR Initiatives ofBusiness Partners

Operations assessed
205-1

for risks related tocorruption
Communication andAnti- corruption

205-2

training about anticorruption policies

ンCSR & Environmrental Report: Complianceand procedures
Confirmed incidents
205-3

of corruption and> CSR & Environmrental Report: Complianceactions taken
Legal actions for anti-

Anticompetitive

206-1

Behavior

competitive behavior,anti-trust, andmonopoly practices

一Ill一I
300 series (Environmental topics)

301-1

Materials

301-2

Materials used byweight or volume

Reference> CSR & Environmental Report: Relationship between BusinessI

Activities and the Environment {Input and Output)

Recycled input
materials used
Reclaimed products

301-3

and their packaging
materials
Energy consumption

302-1

within theorganization

Energy> CSR & Environmental Report: Relationship between Business
Activities and the Environment (Input and Output)> Scope of Environmental Data, etc

Energy consumption
302-2

outside of theorganization

302-3

Energy intensity> CSR & Environmental Report: Initiatives to MitigateClimate
Change in Business Operations

198

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People一Ill一I
302-4

Data

Reference> Scope of Environmental Data, etc

GRI
STANDARDSINDEX

I

Reduction of energy

requirements ofproducts and services

303-1

SocialContribution
Activities

consumption
Reductions in energy

302-5

Theme 3 :Growingwith Society

Water withdrawal bysource> CSR & Environmental Report: Reduction in CO2 Emissions ofConstruction Equipment> CSR & Environmental Report: Relationship between Business
Activities and the Environment {Input and Output)

Water sources
WATER

303-2

significantly affectedby withdrawal of
water

303-3

Water recycled andreusedOperational sites
owned, leased,managed in, or

304-1

adjacent to, protectedareas and areas ofhigh biodiversity
value outside
protected areas
Significant impacts of

BIODIVERSITY

304-2

activities, products,
and services on
biodiversity

304-3

Habitats protected or
restored
IUCN Red List species
and national

304-4

conservation list
species with habitats
in areas affected byoperations

305-1
EMISSIONS

Direct (Scope 1) GHG
em.1ss.1ons
Energy indirect

305-2(Scope 2) GHG> CSR & Environmental Report: Relationship between Business
Activities and the Environment (Input and Output)> CSR & Environmental Report: Initiatives to Mitigate Climate
Change in Business Operations

199

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People一Ill一I

Theme 3 :Growingwith Society

SocialContribution
Activities

Data

Reference． ．
em1ss1ons

305-3

305-4

305-5

Other indirect (Scope
3) GHG emissions

GHG emissions
intensity

GRI
STANDARDS
INDEX

I> Amount of CO2 Emissions by Scope 3> Amount of CO2 Emissions by Scope3> Scope of Environmental Data, etc> CSR & Environmental Report: Initiatives to Mitigate Climate
Change in Business Operations

Reduction of GHG
em1ss1ons
Emissions of ozone-305-6

depleting substances{ODS)
Nitrogen oxides{NOX), sulfur oxides

305-7(SOX), and othersignificant air
em1ss1ons> CSR & Environmental Report: Relationship between Business
Activities and the Environment (Input and Output)> Scope of Environmental Data, etc

Water discharge by
306-1

quality and> CSR & Environmental Report: Environmental DATA SiteData

destination

306-2
EFFLUENTS AND
WASTE

306-3

306-4

Waste by type anddisposal method
Significant spills
Transport ofhazardous waste
Water bodies affected306-5

by water discharges
and/or runoff

ENVIRONMENTALCOMPLIANCE

Non-compliance with
307-1

environmental laws

> CSR & Environmental Report: Environmental Risk Management

and regulations
New suppliers that308-1

were screened using
environmental criteria

SUPPLIER
ENVIRONMENTAL
308-2

Negativeenvironmental

200

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

一Ill一I

SocialContribution
Activities

Data

GRI
STANDARDS
INDEX

Reference

I

ReferenceI

impacts in the supply
chain and actions
taken

一Ill一I
400 series (Social topics)

New employee hires

401-1

and employee
turnover> CSR & Environmrental Report: Personnel Policy and Performance
Appraisal System (Data on employment and turnover)

Benefits provided to
Employment

full-time employees
401-2

that are not provided
to temporary or part-> CSR & Environmrental Report: Enhancing Work-Life Balance (WorkLife Balance Data)time employees

401-3

Parental leave

402-1

periods regarding

Labor/
Management> CSR & Environmrental Report: Enhancing Work-Life Balance (Dataon pregnancy and childcare leaves)

Minimum notice

Relationsoperational changes
Workers
representation in
403-1

formal joint
management-worker
health and safetycommittees
Types of injury and> CSR & Environmrental Report: Occupational Safety and Healthrates of injury,
Occupational
Health andoccupational diseases,
403-2

lost days, andabsenteeism, andSafetynumber of workrelated fatalities
Workers with high403-3

incidence or high riskof diseases related totheir occupation

403-4

Health and safety
topics covered in> CSR & Environmrental Report: Occupational Safety and Health

201

KOMATSU CSR & Environmental Report 2018

Message fromTop
Management

Contents

Theme 1 :Enhancing
Quality of Life

Concept ofCSR
activities

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

一Ill一I

SocialContribution
Activities

Data

Reference

formal agreements

GRI
STANDARDS
INDEX

I

with trade unions
Average hours of

404-1

training per year per
employee

Training and404-2

on employee training)

Programs for> CSR & Environmrental Report: Employee Training Structure

upgrading employee> CSR & Environmrental Report: Strengthening Our Gemba Capability

skills and transition
assistance programs

Education> CSR & Environmrental Report: Employee Training Structure (Data> CSR & Environmrental Report: Diversity Initiatives (Rehiring ofRetired Employees)

Percentage of
employees receiving

404-3

regular performanceand career> CSR & Environmrental Report: Personnel Policy and Performance
Appraisal Systemdevelopment reviews
Diversity of

405-1

governance bodies〉CSR & Environmrental Report: Diversity Initiatives

and employees

Diversity and
Equal
Opportunity

Ratio of basic salary405-2

and remuneration of
women to men
Incidents ofNondiscrimination

406-1

discrimination andcorrective actions
taken
Operations andsuppliers in which theFreedom of
Association andCollective

407-1

right to freedom of
association and> CSR & Environmrental Report: Personnel Policy and Performance
Appraisal System (Data on employment and turnover)collective bargaining

Bargaining

may be at risk
Operations andChild Labor

408-1

suppliers at significant> Company Info, Komatsu's Worldwide Code of Business Conduct

risk for incidents of> CSR & Environmrental Report: CSR Procurement Guidelines

child labor
Operations andsuppliers at significant

Forced orCompulsory
Labor

409-1

risk for incidents offorced or compulsory> Company Info, Komatsu's Worldwide Code of Business Conduct> CSR & Environmrental Report: CSR Procurement Guidelines

labor

202

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Theme 1 :Enhancing
Quality of Life

Concept ofCSR
activities

Theme 2 :Developing
PeopleTheme 3 :Growingwith Society

一Ill一I

SocialContribution
Activities

Data

Reference

Security personnel

Security
Practices

410-1

GRI
STANDARDS
INDEX

I

trained in humanrights policies orprocedures
Incidents of violations

Rights ofIndigenous

411-1

involving rights ofindigenous peoples

Peoples

Operations that havebeen subject to412-1

human rights reviews> CSR & Environmrental Report: Risk Management

or impactassessments
Employee training on
Human Rights

412-2

human rights policies> CSR & Environmrental Report: Complianceor procedures

Assessment

Significant investment
agreements andcontracts that include

412-3

human rights clauses> CSR & Environmrental Report: CSR Procurement Guidelines

or that underwent
human rights
screening> CSR & Environmrental Report: Developing People Needed by the
Operations with local
community

413-1
Local

engagement, impact
assessments, andCommunity> CSR & Environmrental Report: Initiatives for Social Issues> CSR & Environmrental Report: Social Contribution in Japandevelopment> CSR & Environmrental Report: Disaster Relief

programs> CSR & Environmrental Report: Clearing Anti-Personnel Landmines
and Reconstruction Support

Communities
Operations withsignificant actual and413-2

potential negative
impacts on local> CSR & Environmrental Report: Developing People Needed by theCommunitycommunities
New suppliers that414-1

were screened usingsocial criteria> CSR & Environmrental Report: Support for CSR Initiatives ofBusiness Partners

Supplier Social
Assessment

Negative social

414-2

impacts in the supply
chain and actions
taken

203

KOMATSU CSR & Environmental Report 2018

Contents

Message fromTop
Management

Concept ofCSR
activities

Theme 1 :Enhancing
Quality of Life

Theme 2 :Developing
People一Ill一I
Public Policy

415-1

Theme 3 :Growingwith Society

SocialContribution
Activities

Reference

Political contributions

Data

GRI
STANDARDSINDEX

I

Assessment of the

416-1

health and safety
impacts of product> CSR & Environmrental Report: Product Safety

and service categories

Customer
Health andIncidents of non-

Safetycompliance416-2

concerning the healthand safety impacts ofproducts and services
Requirements for

417-1

product and service
information andlabeling
Incidents of noncomplianceMarketing andLabeling

417-2

concerning productand service
information andlabeling
Incidents of non-417-3

complianceconcerning marketing
communications
Substantiatedcomplaints

CustomerPrivacy

418-1

concerning breachesof customer privacy
and losses ofcustomer dataNon-compliance with

Socioeconomic
Compliance419-1

laws and regulationsin the social andeconomic area

204

KOMATSU CSR & Environmental Report 2018

205

KOMATSU CSR & Environmental Report 2018

206

KOMATSU CSR & Environmental Report 2018

KOMATSU
2-3-6, Akasaka, Minato-ku, Tokyo 107- 8414, Japan
https://home.komatsu/en/