ICF + Salesforce

Acceleratemission outcomes.
ICF is a Salesforce SUMMIT partner—the highest implementation tier—and public
sector industry expert with more than 100 federal applications that help agencies
achieve mission-critical goals.
We combine deep domain knowledge and unmatched Salesforce expertise torapidly build solutions that help federal agencies optimize customer service,
citizen and partner collaboration, enterprise data management, and transparency
across functional areas.

A leader in Salesforce solutions at scale
Salesforce expertise

Domain knowledge

Our trained configuration andimplementation experts evaluate current
state and recommend a course of action
to rapidly and fully realize the benefits ofdigital modernization through Salesforce.

Systems don’t work in a vacuum. Our teamof subject matter experts understand yourenterprise data, domain, workflows, andcontext. We combine our knowledge ofgrants, license, and permit managementwith technology expertise to create
solutions that thrive in your environment.

Bespoke applications

Rapid implementation

We eliminate technology silos andrapidly migrate legacy systems to
cloud-based business platforms. OurDigital Services Center (DSC) provides
patterns for enterprise delivery including
practices and tenets that can be tailoredto your specific needs.

We drastically reduce implementation
time and operating and licensing costs byleveraging proven, modern frameworks
that host transitioned processes. We
rapidly build agile applications that
address unique business needs, spanfunctional silos, and improve performance.

Scaled delivery
Agencies need project delivery and the ability to replicate success across teams andgeographies. We perform at scale and directly align with your evolving mission strategy.

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Accelerate mission outcomes.
Digitalmodernization
capabilities
End-to-end
project delivery
We support Agile anditerative delivery, seamlessintegration with enterprisetechnology, and cloud andon-site deployments.
Complexbusiness solutions
We’re experts inautomation, grants, licenseand permit management,
and employee services forthe federal government.
Cost savings
We drastically reduce
operating and licensing
costs by leveraging
proven, modern
frameworks that hosttransitioned processes.

Learn how weleverage Salesforce
to acceleratemission outcomes.

300+

Salesforce
certifications

80+

projects
completed100+

Salesforce-certifiedexperts

Unmatched expertise
Our Salesforce expertise spans key federal processes including:Case management

Financial assistance

Grants management

License and permit management

Our Salesforce partnership at work
Salesforce Center of Excellence (CoE)Our Salesforce CoE is a defined and implemented CoE model that offers integralchange control, release management, and best practices that elevate ourapplication development process.

Leading the way for IT modernization at the USDA
We implemented low-code Salesforce applications for the United States
Department of Agriculture (USDA) and supported the creation of their Digital
Services Center (DSC).
In partnership with internal agencies, we assisted with digital cloud platform
adoption and DSC growth—expanding the single Salesforce application to morethan 50 applications across 15 internal USDA agencies. Read the full story here.

Talk to an expert.

Visit icf.com to learn more.

©Copyright 2022