Tokyo Saiseikai CentralHospitalInternational Patient GuideIn the next 100 years, we will provide a continuous

support for your health and your life with the Saisei Spirit
Saiseikai was established in 1911 as Imperial Gift Foundation, based on
the Imperial Rescript by Emperor Meiji. Tokyo Saiseikai central hospital has
the second longest history among all 80 Saiseikai branches in Japan. Since
the hospital was established, we have worked and have provided medicalcare without any discrimination against their background. We have also
developed and improved our systems for providing the advanced acutecritical care, community care, preventive medicine, services for nonJapanese speaking patients, and medical IT systems, based on the spirit of“Saisei (overcoming challenges posed by ever-changing social and economiccircumstances). We, Advance Acute Care Institution, have taken theresponsibility as the ones who provide the best care with the mostinnovative technology. We have worked to develop our services for ourpatients to take care of them even after they are discharged – we havedeveloped the close network to our community. Our service is the best andideal in terms of patient care. We will continue to work on providing the bestcare for our patients with the Saisei Spirit based on the social trends, norms,
and conditions here in Tokyo. Our services will continue to develop for theneeds of our community and our society – medical treatments, insurance,and social welfare, so we will be able to provide the best treatment and carefor our patients.

TOKYO SAISEIKAI CENTRAL HOSPITAL President
Tamotsu Ebihara, M.D., Ph.D.

Office of International Relations
The staff in the international relations have helped and supported ourpatients who don’t speak Japanese and who don’t know the Japaneseculture and system.
There are 1 interpreter for English speakers and 1 interpreter for Chinese
speakers, and the medical interpreter coordinator in the office.
If you have any questions, feel free to email us.
Mail ：int.a@saichu.jp

Departments
Internal Medicine［General Internal Medicine, Gastroenterology &Hepatology, Pulmonary Medicine, Medical Oncology, Neurology,
Hematology & Infectious Diseases, Rheumatology, Diabetes &Endocrinology, Nephrology］, Cardiology, Neuroendovascular Therapy,
General & Gastrointestinal Surgery, Thoracic Surgery, Breast Care Surgery,
Cardiovascular Surgery, Vascular Surgery, Neurosurgery, Orthopedics,
Plastic & Reconstructive Surgery, Dental Care & Oral Surgery,
Psychiatry, Pediatrics, Traveler’s Vaccine, Dermatology, Urology,Gynecology, Ophthalmology, Otorhinolaryngology,
Emergency & Critical Care Medicine, Palliative Medicine, Radiology,Radiation Oncology, Anesthesiology, Diagnostic Pathology, ClinicalLaboratory Medicine, Rehabilitation

Things you need to prepare
Medical information
Please submit all the necessary information, including a referral letter fromyour doctor. If you have any documents from a hospital outside Japan,
please translate them to Japanese or English before you submit.
■Submit all the documents including a referral letter from the doctor who
had given the diagnosis and had provided medical treatments.
■CT, MRI, PET-CT, Endoscopy Reports (Upper GI tract and Lower GI tract),
Ultrasonography report, etc.
(A CD-ROM is preferable)■Submit all the images and report from which our doctor is able to evaluate
your current physical condition
Reports for any imaging examinations. Blood test results (especially thelatest ones)
Annual Health Check Report (if you are diagnosed from an annual healthcheck-up)■Pathological Slides
If you would like to re-examine in our hospital, please submit the slides withyour pathological report.

Insurance
If you don’t have an insurance provided by the Japanese government or byyour company, you will have to pay everything from your own pocket. We
will provide an estimate cost in advance if you receive medical treatments in
our hospital and you will need to make a full payment before you areadmitted to our hospital. If there is a difference between the estimate costand the bill, we will pay you back. If there is an additional cost, we will ask
you to pay when you are discharged from the hospital. We won’t accept any
request such as exemption or reduction of any of the medical costs.
If your family member has a Japanese national insurance or an insurance
provided by a Japanese company but you are not a dependent of yourfamily member, we will NOT apply any reduction – you will have to pay fully
based on your status. We will apply the deduction AFTER you get anapproval of the Japanese health insurance. Meanwhile, you will still have topay fully and we will NOT reimburse you.

General information
Open hour (with no appointment): 8:00 ~ 11:30, from Monday to Saturday
Closed hour: Sundays, National Holidays, 2 nd and 4 th Saturdays
From December 30 th to January 4 th (for the year-end and the beginning ofa new year holiday)

Payment Method
Cash (JPY)
Credit Cards（VISA, MasterCard, UC, JCB, American Express,etc）
Debit Card（For debit card payments, you must have an active bank accountin a bank in Japan)

JMIP: Japan Medical Service Accreditation for InternationalPatients
JMIP stands for Japan Medical Service Accreditation for International
Patients, and our hospital was officially accredited as an institution that

contributes and provide a better medical service, mainly in English. The
purpose of this accreditation system is to evaluate a medical institution’s
capability to provide a medical care with a certain quality despite of theobstacles, including the language barrier, understanding the culturaldifference, and respecting religious beliefs. The goal of this accreditation
system is to ensure that the patients visiting or living Japan will be able toreceive medical treatments and services safely and reliably.
Our hospital has been accredited as an institution that contributes andprovides better services in English.
Our mission statement and goal is to continue to promote better medical
services to all of our patients, despite of the difference in backgrounds andlanguages by improving and developing our system and services, with theSpirit of Saisei.

Inbound (acceptance by nationality)
Nationality

2018

2019

China

31

17

Number of new Vietnam
outpatients
Russia

12020

2022度

April toSeptember 2023

16412431241211

MyanmarChina

897916Total number of Vietnam
outpatients
Russia87121411Myanmar
Number of new China
hospitalized
Vietnampatients
Total number of China
hospitalized
Vietnampatients

2021

52181131

1

Important Notes for Patients and their family members toreceive medical treatments
It is required that you have to have a valid visa with a certain, enoughlength of stay if you would like to receive medical treatments. Please makesure that you do have an enough length of a valid visa before you start toreceive medical treatments. Also, please refer to the Ministry of Foreign
Affair’s website. Please apply the medical visa while you stay in your country
because you cannot apply or renew the medical visa after you enter Japan –You will be required to go back to your country and to apply the medical
visa. We also inform you that we will NOT be your sponsor for you, but wewill provide a proof that you do have an appointment with us.
Website for the Ministry of Foreign Affairs
http://www.mofa.go.jp/j_info/visit/visa/ medical_stay1.htm
You may have to extend your visa if you enter Japan with the tourist visa
because the tourist visa is for a short stay in Japan. It will be demanding if
you have a plan to receive medical treatments and to renew your visa status
simultaneously. If you have any questions, please ask us – we will provide
information about medical tourism companies.

Our rules and manners
Please follow our rules and manners – consider and respect our staff andother patients:

Things prohibited・Talking on the phone except the designated areas
・Drinking alcohol including non-alcohol beverages
・Smoking including electric and smokeless tobacco
・Wearing/putting too much perfumes
・Taking pictures and videos
・Acts of violence
・Disrespect others including any discriminative, insulting, or offensive
attitudes and behaviors
Manners
Please set up a manner mode for your cell phone, and talk on the phone in
the designated areas. Please consider other patients.

Patients who don’t want to receive blood transfusion
because of religious beliefs
Based on our policy, “we have provided the best possible medical treatments and the best
possible care for anyone in any cases,” we have NOT provided any medical treatments forpatients who reject blood transfusion because of his/her religion or beliefs, as a necessary
medical treatment since 2008. We have applied our policy to all the medical procedures thatblood transfusion is possibly necessary, including any surgical procedures and delivery of ababy. We also don’t ask these patients to give his/her signature on any of the documents
such as a consent form of absolute blood transfusion refusal or a disclaimer of our doctors
who are involved in the treatment. However, if the patient or his/her family member(s) files
criminal charges, makes accusations, or files a civil law suit against us when bloodtransfusion is administrated, or a police agency conducts an investigation and brings charges
against us when a blood transfusion is not administrated, we shall take the necessary
measures to prevent placing blame on our doctors who care the patient in the treatment,
including his/her primary doctor. It’s our mission to save our patient’s lives, therefore, weshall perform emergency tests, emergency procedures, and emergency treatments including
emergency blood transfusions as quickly as possible, regardless of the intensions of thepatient or his/her family. If any other hospital accepts you as a patient or if it’s impossible totransfer to another hospital, we will explain the necessity of blood transfusion as well as ourpolicy of the blood transfusion treatment, and we will provide the best possible medicaltreatments including blood transfusion.
This policy applies all of our patients with any age or under any conscious level.

Adress・Access
1-4-17 Mita, Minato-ku, Tokyo, 108-0073, Japan
TEL: +81-(0)3-3451-8211Transportation■Subway
3 minute walk from Akabanebashi station (Akabanebashi gate) on the Toei
Oedo Line.

8 minute walk from Shibakoen station (Exit A-2) on the Toei Mita Line
8 minute walk from Azabujuban station (Exit 3) on the Tokyo Metro
Nanboku Line
■JR18 minute walk from Tamachi station (Mita gate) on the JR Yamanote Line,Keihin-Tohoku Line■Car
3 minutes from Shibakoen Ramp using the toll highway

Parking information
・Business Hours: 0:00-24:00
・Basic Fee: 100 yen/15 min・Maximum Fee: 2,800 yen per use (up to 24hours)
In case of trouble, please call Times Service at 0120-77-8924