August 7, 2017
To whom it may concern
TOKAI Holdings Corporation
Katsuhiko Tokita, President & CEO(Code No. 3167 Tokyo Stock Exchange First Section)

Service Agreement Entered with Susono City, Omaezaki City Shizuoka Pref.
Our efforts to prevent consumers' damage expanded to 10 cities in Shizuoka prefecture
TOKAI Cable Network Corporation (Headquarters: Numazu City, Shizuoka; President & CEO:Yasuhiro Fukuda; “TCN”), a wholly owned subsidiary of TOKAI Holdings Corporation that handles theGroup’s CATV business, has entered into a service agreement with Susono City and Omaezaki CityShizuoka Pref. and will launch measures to prevent consumers’ damage as described in theattachment.
1. Helping to Solve Regional and Social Issues in Partnership with Local Authorities
The TOKAI Group has expanded its CATV business to cover five prefectures in Japan, with a totalof 740 thousand customers: 510 thousand customers for its broadcasting services, and 230 thousand
customers for its communications services*1.
Since last fiscal year, as a regional CATV operator, in collaboration with local authorities*2 inShizuoka prefecture, we began initiating efforts utilizing the nuisance call filtering service "Tibila
phone*3" to prevent consumers' damage.
*1 Number as of the end of June 2017
*2 Yaizu City, Fuji City, Susono City, Shimada City and Morimachi.
*3 For details of the service, please refer to " Automatically Block Suspicious Calls. -Also Susono and Omaezaki City,
started initiatives that utilize "Tobila Phone"-" released by TCN on August 7, 2017.

2. Efforts to prevent consumer damage by collaboration with 10 cities in Shizuoka prefecture
Even in this fiscal year, TCN will collaborate with 10 cities*4 in Shizuoka prefecture, which added
the current two cities following the 8 cities announced on July 6, and implemented measures toprevent consumer damage prevention using the "Tobila phone" service.
TCN will undertake operations that make use of its position as a CATV operator with strong
regional ties, such as handling enquiries regarding the free installation, receiving applications,installing equipment, and conducting post-installation maintenance when Susono City and Omaezaki
City provide the “Tobila phone” with free of charge*5.
*4 Mishima City, Fujinomiya City, Kosai City, Fukuroi City, Shimada City, Gotemba City, Yaizu City, Fujieda City,
Susono City and Omaezaki City.
*5 Tibila phone terminal fee and monthly usage fee will be free until the end of March, 2018 (Omaezaki City until theend of February).

Under the TLC (Total Life Concierge) vision, the Tokai Holding provides thorough community-based lifestyleinfrastructure services vital for daily life, such as energy infrastructure, information and telecommunication
infrastructure, and CATV networks. We currently serve 2.57 million customers. We will continue to provide products
and services that are conducive to addressing issues faced by society and local communities proactively in order toimprove customer satisfaction.

August u, 201u

TOKAI Cable Network Corporation
To whom it may concern

Automatically Block Suspicious Calls
Also Susono and Omaezaki City, started initiatives that utilize "Tobila Phone"

TOKAI Cable Network Corporation (Headquarters: Numazu City, Shizuoka; President & CEO:Yasuhiro Fukuda; hereinafter the “Company”) has entered into a service agreement with Susono
City and Omaezaki City regarding using the “Tobila Phone” nuisance call filtering service.
Our efforts with regional authorities aimed at preventing damage such as billing fraud in thisfiscal year become 10 cities together with Mishima City, Fujinomiya City, Kosai City, Fukuroi City,Shimada City, Gotemba City, Yaizu City, and Fujieda City, that already implemented.
Damage due to such as billing fraud aimed at the elderly is a major social problem.
Under such circumstances, as part of our contribution to the local community, we are offeringthe "Tobila phone" service to prevent nuisance phone calls.
1. About Tobila Phone
The Tobila Phone service helps prevent consumer trouble by determining whether a call from anunknown number is from a nuisance caller, based on a list of nuisance call numbers updated dailyusing information provided by police, the Consumer Affairs Agency, local governments, etc.*1.
2. Cooperation with Local Authorities
Going forward, the Company will actively work with local authorities to provide the Tobila
Phone service in order to prevent consumer trouble, contributing to local communities.
<<Cooperation between the Company and local authorities in FY201u>>★ここまで★
◊Susono City, Shizuoka Prefecture“FY201u Susono City Consumer Harm Prevention Initiative”
To prevent damage to its residents such as from billing fraud, Susono City will offer 60 Tobila

Phone devices for free to households wishing to use the Tobila Phone service.*2
The Company has entered into a service agreement with Susono City to provide the Tobila
Phone service, and to handle the process from applications to installations of the devices in 60homes.

<Details of Tobila Phone Service in Susono City>■Application period:
August 18, 201u
■Number of households:

60 households. If more than 60 households apply, priority will begiven to households with elderly people.
■Conditions for application:(1) Must be a resident of Susono City (one device per household)* Those who used this service in FY 2016 should withhold.

(2) Home phones must have caller ID (such as number display). Or those who can start using
such equipment until installation.
(3) Those who can contribute to the questionnaire about Tibila phone service.
◊Omaezaki City, Shizuoka Prefecture“FY 201u Omaezaki City Elderly, etc. Consumer Damage Prevention Research work”
To prevent damage to its residents such as from billing fraud, Omaezaki City will offer 50 Tobila

Phone devices for free to households wishing to use the Tobila Phone service.*3
The Company has entered into a service agreement with Susono City to provide the Tobila
Phone service, and to handle the process from applications to installations of the devices in 50
homes.
<Details of Tobila Phone Service in Susono City>■Application period:
Thursday, August 10, 201u to until applicant limit reached■Number of households:

50 households. If more than 50 households apply, the following
households will take precedence.
(1) Elderly (over 65) single household(2) Household with only elderly(3) Household with elderly■Conditions for application:(1) Must be a resident of Susono City (one device per household)(2) Home phones must have caller ID (such as number display). Or those who can start using
such equipment until installation.
*1 The nuisance caller number database is provided and managed by Tobila Systems, Inc. (Headquarters: Naka-ku, Nagoya City,
Aichi; President & CEO: Atsushi Akita).
*2 The Tobila Phone device will be provided for free, and there are no monthly usage fees for the service until March 2018.
*3 The Tobila Phone device will be provided for free, and there are no monthly usage fees for the service until February 2018.

For standard fees and service details please see the following link (Japanese only).
http://www.thn.ne.jp/tobiraphone/[For enquiries regarding the service]
TOKAI Cable Network Corporation
TEL: 0120-696-942 (Toll free number within Japan only, 9:30-18:30 JST)