Illumina, Inc. & Illumina Cambridge
Ltd Payment Plus initiative
Supplier FAQ
Payment Plus initiative
Illumina is now offering an additional Accounts Payable solution to pay our supplierswith automated Visa card payments; called Payment Plus. We have authorized U.S.
Bank to contact our suppliers and inform them about this program. Whencontacted by U.S. Bank, some of our suppliers have questioned if this is a program
authorized by Illumina. We understand them being cautious, and we assure you that thisis a legitimate program of Illumina.
If you need information about this program, you may contact: accountspayable@illumina.com.

Frequently Asked Questions
1. Why has Illumina decided to offer to pay our company by Visa card payments?
2. What are the benefits to our company of receiving payment by Visapayment solutions instead of by check?
3. Are there fees associated with receiving payment by Visa card?
4. Is the New Card Payment Process Required
5. How will card payment change Illumina’s current purchasing and payment
process with our company?
6. What is the process for being paid by Illumina’s Payment Plus program?
7. How do we get set up or what do we need to do to accept credit card payments?
8. Where can I find more information about accepting Visa card payments?
9. Who do I contact if I have additional questions?

Program Strategy
1. Why has Illumina decided to offer to pay our company by Visa cardpayments?
Our goal is to optimize our commercial card program to improve process
efficiency and working capital management, as well as reduce the cost ofprocessing paper checks.
This initiative also supports our green initiative by reducing our use of paper.
Our suppliers benefit from this strategy as well, since Visa payments
provide consistent, predictable payments and allow for streamlined
processes. Our suppliers also benefit by being paid faster reducing theirDSO.
2. What are the benefits to our company of receiving payment by Visapayment solutions instead of by check?
More and more, suppliers are coming to realize that they can enjoy significant,tangible savings from accepting Visa payment solutions from their customers,
including:Working Capital Management: By eliminating the delays associated with apaper based process, participating suppliers are receiving these payments
sooner than if they are issued via check. Faster payments as Illumina has Net
20 for credit card payments.
Process Efficiency: Suppliers can reduce internal processing and transaction
costs by eliminating paper-based processes, including check processing andassociated reconciliation efforts.
3. Are there fees associated with receiving payment by Visa card?
The standard processing fees administered by a supplier’s merchant acquiring
bank will apply. We encourage suppliers to review their merchant accountagreement and discuss ways to achieve the most favorable rates with theirbank. Additional programs may be available to help reduce these fees basedon the transaction size, level of data provided, and frequency of transactions
processed. If you have questions please contact delana.routh@usbank.com.
4.

Is the New Card Payment Process Required?
No, this is our preferred faster payment option that we offer to our suppliers.

New Card Payment Process
5. How will card payment change Illumina’s current purchasing andpayment process with our company?
The current processes for orders and invoices will remain the same. The
only change will be to the payment process and better net terms for supplier.
With the new payment process our suppliers will receive an email notificationfor each payment instructing them how to obtain the card account, the amountto process using their POS Device/Software, and other pertinent details of thetransaction.
The new process will allow both our suppliers and Illumina to streamline
operations.
6. What is the process for being paid by Illumina’s Payment Plus program?
The supplier will receive an automated email notification for each payment.
These emails will contain a link to a secure web portal where the supplier willobtain the unique Visa credit card account number, the amount to charge, andthe other pertinent details of the transaction needed to process and reconcile
the payments. The credit card account number will change with each payment
so suppliers will not be required to keep this information on file.

Additional Help
7. How do we get set up or what do we need to do to accept credit card
payments?
For those suppliers who currently accept credit card payments, they can begin
this new payment arrangement by completing a simple enrollment form. Oncethe form is signed you can send it to accountspayable@illumina.com.
Suppliers will then be provided with instructions on how to obtain payment
through the Payment Plus Program. In the future, the supplier will receive an
email notification indicating the amount to charge and the remittance details foreach payment.
For Suppliers who are not currently set up with a merchant account, will needto arrange for basic Visa Card acceptance. They can enroll by completing theElavon merchant form. If they have any questions about the program, theymay contact Delana Routh, at delana.routh@usbank.com. They specialize inbusiness-to-business transaction processing. Once this step is completed wewill update the Illumina AP department for payments to begin.

8. Where can I find more information about accepting Visa card payments?
Comprehensive information is available on Visa.com at
http://usa.visa.com/merchants/operations/index.html. Merchants will findmaterials related to card acceptance guidelines, Visa operating regulations,and Visa interchange fees.
9. Who do I contact if I have additional questions?
For enrollment support or questions about Illumina’s Payment Plus program,you may contact Delana Routh at delana.routh@usbank.com (Illumina’s
account rep whom we have engaged to contact our suppliers and informthem about this program).
If you need additional information about this program, you may contact
Accounts Payable at accountspayable@illumina.com.