Starbucks Supplier Guidance Accounts Payable

Starbucks Supplier Guidance Accounts Payable
Version 3.1 – September 8, 2023
Facts and information needed for payment and invoicing.

Table of Contents
1.0 Introduction……………………………………………………………………………………………………………………………….. 2
2.0 Supplier Payment Information……………………………………………………………………………………………………. 2
3.0 Invoice Requirements…………………………………………………………………………………………………………………. 2
3.1 Invoicing Requirements……………………………………………………………………………………………………………... 2
3.2 Purchase Order Invoicing Requirements.…………………………………………………………………………………… 3
4.0 Accounts Payable Contact Info…………………………………………………….……………………………………………. 31©2023 Starbucks Coffee Company. All rights reserved.

Starbucks Supplier Guidance Accounts Payable

1.0 Introduction
Accounts Payable (AP) is committed to paying all accurate and undisputed supplier invoices withinagreed payment terms. Our standard payment terms are net 60 from the invoice date, unless otherwise
negotiated and documented as part of the supplier’s contract.
To achieve our commitment to our suppliers, we are leveraging technology to achieve stronger
efficiencies through system automation.

2.0 Supplier Payment Information
Starbucks preferred payment method is Electronic Funds Transfer (EFT). This is the most efficient
payment method that helps eliminate payment delays and reduce lost checks.
To enroll, choose one of the following options:•Complete the Electronic Funds Transfer (EFT) form and send it to apeft@starbucks.com.

•Email apeft@starbucks.com to request a secured DocuSign envelope to complete and sign
online.

3.0 Invoice Requirements
3.1 Invoicing Requirements
The items below must be present on your invoice to successfully generate timely payments:
••
•••
•

Your remittance information (payee name & address) if it differs from your legal or general mailinginformation.
Invoice number (unique)Invoice date and invoice amount
Description of product or service
Amount by line item
Starbucks contact name in the Bill-to/Ship-to – Starbucks partner requesting the goods or services or
who is responsible to approve.

In addition, you must ensure that you are billing to the correct entity of Starbucks; if you are not sureplease work with the person placing the order with you to confirm. Billing to the wrong entity will delay
payment processing. Starbucks entities are listed below:
2Starbucks Corporation
Starbucks Manufacturing©2023 Starbucks Coffee Company. All rights reserved.

Starbucks Supplier Guidance Accounts Payable-Starbucks Canada
Siren Retail Corporation**Please note that a single invoice for each entity is required as charges cannot be combined into asingle bill.**

3.2 Purchase Order Invoicing Requirements
PO values outlined below are required to be present on your invoice(s) and must match identically tothe Starbucks Purchase Order provided. Missing or inaccurate information will delay payment.
1.
2.
3.
4.

Purchase Order number
PO line number
PO shipment number
Item / SKU#

5. Item description
6. PO quantity
7. Unit of measure and unit price
8. Extended price / line amount

The P.O. should indicate the correct legal bill-to name and address. If in doubt, confirm the bill-to
information with your Procurement Representative.

4.0 AP Contact Information
North America – (US, Canada & Mexico)
Invoice Submission:
Starbucks requires electronic invoice submission for all suppliers. If you are submitting PDF invoices,submit via email as an attachment to Starbucks_AP@onlinecapturecenter.com (Invoice Intake AccountOnly, no-reply email).
Inquiries, Statements, etc.:
Submit to APCustomerCare@starbucks.com.
The following financial information is provided for Supplier use. Starbucks does not complete or sign
supplier credit applications.
Starbucks is a publicly held company (NASDAQ symbol: SBUX) with financial reports available atwww.starbucks.com.
Starbucks Corporate Address:
Starbucks Corporation
2401 Utah Avenue SouthSeattle, WA 98134 U.S.A.

3Bank Reference:
Bank of America Merrill Lynch Andrea S. Perez
Director – Global Transaction Services
andrea.s.perez@baml.com
951-274-4066 office©2023 Starbucks Coffee Company. All rights reserved.