Q&A
2023/1/25 更新

Q.1 Reservation/Web-Based Screenin
Q.1-1 Can I take a medical checkup without reservation?
It is a complete reservation system. If you do not make a reservation, you can’t take a medical checkup.
Please be sure to make a reservation after completing web-based screenig. To prevent infection, we will
limit the number of people in the venue.
Q.1-2 I can’t make a reservation on my preferred date.
In the latter half of the checkup, reservations are usually crowded. Please take it as soon as possible.
The number of reservations may change depending on the epidemic situation of the infectious disease, etc.
In addition, there is a possibility of cancellation, so please check the reservation status as appropriate.
Q.1-3 Can I change my reservation?
You can change your reservation after logging in reservation page “Those who have already applied with
an e-mail address”, and cancelling your reservation by “confirmation/change of reservation frame (timezone)”in my page. If there is vacancy in the reservation, you can change it even on the day. Click here for
instructions
Q.1-4 I forgot the password for the reservation page.
You can reissue the password from “パスワードを忘れた方：Forgot password” on the login screen.
Q.1-5 I made a reservation. I don't know how to go to the booking page again.
You can enter from the < Web-Based Screening, Questionnaire, Reservation > button on the medical
checkup page of Center for Health Sciences and Counseling HP. Alternatively, after you make a reservation,
you will receive an email to the email address you registered on the reservation page. Please access theURL in the email. If you can not get the email, check for spam, and if you can not get the email, it's likelythat your email address was incomplete. Please register again and rebook. In this case, please contact
Center for Health Sciences and Counseling (infirmaries) for double registration and reservation.
Q.1-6 I don’t know my student number. I have not received my student ID.
New students will be given a student ID card at the entrance ceremony. Please check your student number
on your student ID card. If you miss the entrance ceremony, please receive your student ID card at theStudent Support Section (Ito Campus Center Zone Building No.1 2nd floor) for first-year undergraduate
students, and at the Student Section of each department for the other students.
Q.1-7 I tried to enter SSO-KID, but I can't enter Moodle.
You must activate the student SSO-KID granted at the time of enrollment and then log in.
Click here for the procedure for enabling SSO-KID(九州大学情報統括本部 認証基盤事業室 | English_new (kyushu-u.ac.jp))

Q.1-8 After logging in with SSO-KID, Moodle does not display the " Web-Based Screening, Questionnaire,Reservation " page.
① If you have worked at Kyushu University as a faculty member, you will be asked to use two different
SSO-KID, one for family members and another for students. When you log in with SSO-KID for staff,the Moodle screen for staff members opens. If you can not log in SSO-KID, you need activate the student
must activate the student SSO-KID. Click here for the procedure for enabling SSO-KID(九州大学情報統括本部 認証基盤事業室 | English_new (kyushu-u.ac.jp))② After logging in to Moodle, " Web-Based Screening, Questionnaire, Reservation " page are notdisplayed for unknown reasons, please contact the Support Section, Student Support Division.
Q.1-9 I am a student on Ito Campus, can I make a reservation for a medical checkup on Hospital Campus?
It is possible to make a reservation and take a medical checkup on any campus. To prevent infection, werecommend that you take on the nearest campus as much as possible.
Q.1-10 Do I have to take a Web-Based Screenig?
① Please be sure to complete it before the reception of the checkup. If you have not completed web-based
screening, we may refuse your checkup.
② Web-based screening is one of the items of the checkup. If you have not completed web-based screening,you have not finished the medical checkup even if you have taken other checkup items. In that case, themedical examination certificate cannot be issued.
Q.2 About the day of the medical checkup
Q.2-1 What should I bring on the day?
Please bring the following. In addition, please measure your body temperature on the day and wear a mask
before coming to the venue.
・Student ID
・T-shirt for chest X-ray examination (plain white or black)・Attendance Card (either by presenting a screen-shot or a print-out of the booking page)
Q.2-2 I don't know how to display my participation card.
Please access My Page from the reservation page and press the "参加証発行：Issuance of participation
certificate" button. Click here for instructions
Q.2-3 The body temperature on the morning of the day was over 37℃.
Those with a body temperature of 37.5℃ or higher cannot take a medical checkup.
Also, regardless of your body temperature, please refrain if you have subjective symptoms such as coughing.
Please be in good physical condition and make a reservation again.
Q.2-4 I have a cough.
If you have a cough that could infect others, such as a new coronavirus infection or influenza, you cannot
be seen.For asthma and other coughs, please contact the main office or the branch office mentioned in theanswer to Q.2-8.
Q.2-5 I don't have a thermometer.
On this occasion, please prepare your own thermometer.

Q.2-6 Are gowns for a chest x-ray examination available at the venue?
To prevent infection, we avoid sharing and reusing things in the venue as much as possible. So, gowns are
not available this time. Please prepare your own T-shirt.
Q.2-7 What kind of T-shirt should I prepare for a chest X-ray examination?
Please prepare a plain white or black one. Avoid illustrations, embroidery, buttons, pockets, etc. as they willaffect the image. If it is plain, you can use a running shirt or tank top (no metal fittings or cups).
Q.2-8 Who should I contact if I want to discuss my health condition before my medical check-up?
Please contact the Center for Health Sciences and Counseling in your area.
Contact details of the main office or the branch office.
Main Office (Ito campus, center zone)
TEL: 092-802-5881
Ito campus, west zone
TEL: 092-802-3297
Hospital campus
TEL: 092-642-6889
Ohhashi campus
TEL: 092-553-4581
Chikushi campus
TEL: 092-583-8431
Q.3 About a medical examination certificate
Q.3-1 Can I get a medical examination certificate as soon as possible?
It is scheduled to be issued approximately 3 to 4 weeks after taking the medical examination. If you want to
get it early, please take a medical checkup as soon as possible.
Please see "Medical Examination Certificate for 2023" for the detailed certificate issuance schedule.
Q.4 Others
Q.4-1 What should I do if I want to talk about a medical checkup?
If you need any special assistance, please contact the Support Section, Student Support Division by e-mailin advance at least one week before you receive a medical checkup (e.g., physical disability, mental disorder,
chronic health condition, development disorder, gender dysphoria and/or religious issues).
Q.4-2 What should I do if there are any abnormalities in the results of the medical checkup?
If you need to see a medical institution or have an interview with a school doctor, Center for Health Sciencesand Counseling will contact you at a later date.
In addition, a medical examination certificate will not be issued at the automatic machine to those who havebeen re-examined as a result of a chest X-ray examination. If you need a certificate, please contact Centerfor Health Sciences and Counseling (infirmaries) in your area.
Q.4-3 I have not received a medical checkup.
If you have forgotten your the medical checkup after booking, during medical checkup, you should cancel
your appointment and you can rebook. Let's take it as soon as possible.
If the medical checkup has been completed, you will not be able to receive a medical examination this year.
If you need medical certificate, you go to an external institution and get it.