TOKYO TATEMONO GROUP CSR REPORT 2019

Index

Message from the President

FeatureCorporate Philosophyand CSR

Environmental Initiatives

Safety & Security Initiatives

Responding to Social Change

Community Involvement

Utilization of Human
Resource Assets

Improving Management
SystemMessage from the President Feature

P3[Editorial Policy]
Tokyo Tatemono Group sees the realization of asustainable society as its duty. The CSR information
broadcast to society is for the purpose of communicating
the type of initiatives that we are undertaking to all of ourstakeholders.
The CSR Communication Book (Booklet) is published inan easy-to-read format to target an even greater numberof people. Initiatives including all data are available on ourCSR website as well as CSR, which summarize our effortsof each year, and ESG Data Book, which only has data,
are available as PDF.
To facilitate understanding from various stakeholders,Tokyo Tatemono Group selects themes considered
important to society and our customers and strives
to expand our public information items around recent
examples of initiatives for those themes.
In addition, the Feature section includes initiatives distinct
to the Tokyo Tatemono Group that we would like tohighlight in particular to all of our stakeholders.
In Responding to Social Changes, recent activities that
the Tokyo Tatemono Group is focusing on in response tothe changing society are reported.
Third person assurance of performance results and GRI
standard content index has been added from this report.

P5

Feature Learn, Connect, Act Community Building through
P5
Creating "Spaces" Group Profile 
Corporate Philosophy and CSR P9
P10

Environment
Environmental Initiatives

P13

Policy and System for Environmental Initiatives Climate Change Biodiversity 
Water Resources Pollution Control and Effective Use of Resources P13
P19P23P24P25

Society
Safety & Security Initiatives

P27

Improving Quality and Customer Satisfaction Disaster Prevention Support P27
P34

Publication Date
June 2019 (Previous: Issued in June 2018, revised in
November. Issued once a year)

Responding to Social Change

P36

Responding to an Aging Society Support for the Empowerment of Women 
Responding to the Increase of Children onWaiting Lists 
Revitalization of Aging Condominiums 

P36
P39

Period of Reporting
Activities in FY2019 (January 1, 2019 to December 31,2019) are set as the target period for reporting, but someof the information included in this report is for other fiscalyears as well. Environmental data corresponds to a period
between April to the following March of each fiscal year.

Community Involvement

P44

Co-existing with Communities Cultural and Social Contribution Activities P44
P47

Utilization of Human Resource Assets

P50

Diversity & Inclusion Work-Life Balance Human Resource Development P50
P54
P58

P41
P42

Scope of Reporting
This report primarily focuses on activities of Tokyo
Tatemono Co., Ltd., but some sections report on activitiesof the entire Tokyo Tatemono Group or Group companies.
Activities of Tokyo Tatemono Co., Ltd. are indicated as
Tokyo Tatemono and activities of the entire Group areindicated as the Tokyo Tatemono Group.
Referenced Guidelines
GRI Standards: Referenced items are listed on the contentindex.
Third-Party AssuranceTokyo Tatemono underwent a third-party quality assurance
evaluation by Lloyd's Register Quality Assurance Limited(LRQA) for some of the fiscal 2017 (April 1, 2017 toDecember 31, 2017) and 2018 (April 1, 2018 to December31, 2018) environmental and social data to ensure theintegrity of the data within the report. The type of data andnumerical figures subject to this evaluation are indicatedwith an asterisk symbol.

GovernanceImproving Management SystemP60

Corporate Governance Risk Management Compliance 
Respect of Human Rights 

P60
P63
P65
P69

Topics 
GRI Standards Content Index 

P71

Third-Party Assurance P81

Department Supervising Publication
Corporate Communications Department
Tokyo Tatemono Co., Ltd.
1-9-9 Yaesu, Chuo-ku, Tokyo 103-8285
TEL: 03-3274-1984

P72

2

Index

Message from the PresidentFeature

Corporate Philosophyand CSR

Environmental Initiatives

Safety & Security Initiatives

Responding to Social Change

Community Involvement

Utilization of Human
Resource Assets

Improving Management
SystemMessage from the President

Aiming to Be a Corporate
Group Needed by Customers
and Society
Hitoshi Nomura
Representative Director
President and Chief Executive Officer
Tokyo Tatemono Co., Ltd.

and the diversification of values. The Tokyo TatemonoGroup takes action for customers by truly understanding
the perspective of customers and society in the climate ofthis generation. I also believe the starting line for everythingis to consider what society needs. We have advanced ourbusiness activities in 2019, the final year of our five-year
Medium-term Business Plan, to continue to be the leading
choice.
Tokyo Tatemono owns many assets around Tokyo Station,
especially on the east side of the station in the Yaesu,
Nihonbashi and Kyobashi area. This area has the largest
number of major conglomerates in Japan. These companies
act as the engine driving the Japanese economy andbolster the mystique and competitiveness of the area. This
contributes to strengthening the earning capacity of Tokyo

Tokyo Tatemono is the oldest comprehensive real estatecompany in Japan, which was founded by Zenjiro Yasudaof the Yasuda Zaibatsu in 1896. At a time before there
was sufficient infrastructure for real estate dealings,
Zenjiro Yasuda established Tokyo Tatemono based on
the philosophy the customer always comes first and anenterprising spirit according to his belief everyone shouldbe able to feel secure when dealing in real estate. Thisphilosophy is the origin of our business activities and it isbeen passed down without fail through each generation foralmost 120 years.
The Japanese economy today directly faces a variety ofchanges such as Japan's fierce competition with cities
worldwide, a medium- to long-term decline in population,
the prevalence of an aging society with a declining birthrate,3

Index

Message from the President

FeatureCorporate Philosophyand CSR

Environmental Initiatives

Safety & Security Initiatives

Responding to Social Change

Community Involvement

Utilization of Human
Resource Assets

Improving Management
SystemMessage from the President

clearly underway with building ventures that include core
projects such as Hareza Ikebukuro and the Type-1 Urban
Redevelopment Project for Yaesu 1-Chome East Area
in Front of Tokyo Station as well as developing various
assets such as urban hotels and distribution centers. In ourResidence Business, we are further strengthening the Brillia
brand while working to provide products and services thatclearly anticipate changes in values and lifestyles. This ishow Tokyo Tatemono will provide diverse ways for people tospend time and live life. We will also work to drive synergy
and enhance earning power throughout the entire Group
from providing asset solution services to emphasizing themanagement of various facilities.
In addition, we will promote higher productivity via workstyle innovation and the active participation of women as
well as respond to rapid social and economic changes. We
will also strive to solve urban and environmental issues
while continuing to expand our open innovation initiatives tocreate new products and services that use ICT.

Tatemono in addition to heightening the competitiveness of
not only Tokyo as a city but Japan as a whole.
The Tokyo Tatemono head office building is part of theType-1 Urban Redevelopment Project for Yaesu 1-Chome
East Area in Front of Tokyo Station. We are participatingin this project as the leaseholder, project contractor,
and specific business agent. As part of this project, weformulated the District B Urban Redevelopment Committee
in January 2019. As a member of this committee, Tokyo
Tatemono is working together with all of the rights holders torevitalize the history and culture of Yaesu which was area oftownspeople, to promote global urban development suitable
to the front of Tokyo Station, which offers extraordinarily
convenient transportation in addition to creating a more
prosperous place through area management.
Tokyo Tatemono is also opening co-working spaces andsupport facilities for startups in the Yaesu, Nihonbashi
and Kyobashi area to attract and support the growth andendeavors of these companies as well as encourage
partnerships with major conglomerates. City Lab TOKYO
opened in December 2018 as part of this initiative toprovide an open innovation center to engage in sustainableurban and social development centered around an axisof the environment. Tokyo Tatemono uses these sites forthe purpose of finding solutions to social issues facedby the city while supporting partnerships between major
conglomerates and startup companies to enhance theattractiveness and competitiveness of this area.
2019 is the final fiscal year of our medium-term businessplan. Unified as a Group, we will strive to achieve ourtargets and further a broad range of efforts in anticipationof the future. In our Office Buildings Business, we are

The Tokyo Tatemono Group will also work to solve problems
faced by our customers and society from diverse businessperspectives. I believe our efforts contribute to achieving
a wide range of objectives such as Goal 11: Sustainable
Cities and Communities, which is one of the seventeen
Sustainable Development Goals (SDGs) set by the United
Nations. Exemplifying our corporate philosophy to trust
beyond an era works to sustain and enhance a trusting
relationship with our various stakeholders now and into thefuture. We will work to grow as a corporate group neededby both our customers and society. I ask for your ongoingsupport and guidance in the future.

Hitoshi Nomura
Representative Director
President and Chief Executive Officer4