Terms of Use for Acer User Experience Improvement Program (UEIP)
Acer User Experience Improvement Program (in short UEIP) is designed to automatically collect user data
directly from the multitude users of Acer products. We will improve our products with the help of such user
data. This document explains what data will be collected under the Acer UEIP and how it will be used.
Collection and Use of Information
Once you provide your consent to join the program, information regarding your device and how you use it
will be periodically (maximum once per day) collected and sent to Acer, which we will use to improve ourproducts and services. Depending on your wireless plan, this submission may be subject to data transfer
and/or connection charges. The information includes the following to the extent applicable:‧
Machine serial number, Machine model name, country, First user boot time, UEIP version, OS version
and name, HW information‧
Taskbar pinned application‧
App Install/uninstall‧
System(Crash, Power On/Off/S3/S4)‧Lid Switch‧
User Input (Mouse/Styles/Touchscreen/Pen/Fingerprint)‧Audio(Mute, Audio Level)‧Display (On/Off/Dim)‧MAC address of Access Point‧
Network Status (Connection Status/Speed)‧
Disk Usage (Size, Usage)‧Power Usage (Battery Level, AC/DC mode)‧
Application Usage (Desktop/Metro)‧Device Mode‧
Network (DNS)‧
USB port usage‧
Wi-Fi (Type/Strength/Channel)‧
HDD S.M.A.R.T.
‧
SD card‧
Full Screen Transition‧
ODD (default/inject/eject)‧
Limited Keyboard Input‧
Display Brightness‧
Battery Cycle, Battery Max Capacity, Power Plan‧UWP App‧
Desktop shortcut‧
Overclock‧
Name and type of apps on device using built-in camera and/or microphone‧
Start time, end time and length of time for a specific app using the built-in camera and/or microphone
for a specific session
Device-Specific IdentifiersAcer UEIP uses globally unique identifiers to identify your device (“Device-Specific Identifiers”). The DeviceSpecific Identifiers are randomly generated and stored in your device. They do not contain any personal
information and cannot be used to identify you. Acer will use the above mentioned information only for thepurpose of improving products which Acer provides in the future and to optimally meet the needs of its
users. This information will not be shared or disclosed to any partners or other third-parties unless as
mandated by law.
If I choose to join, can I opt out later?
Yes. You can choose to opt out of this program at any time by changing the settings via the Acer UserExperience Improvement Program user interface. On Windows-based devices, you can find it by using theWindows ‘search’ function.
Security & Privacy

Acer is committed to protecting your privacy and the security of the collected information by a variety ofmethods, including the use of security technologies and procedures.
For more information on how we handle customer data and how we protect its security, please refer to thebelow Privacy Notice.
Privacy Notice
By means of this privacy notice (hereinafter the “Privacy Notice”) Acer Inc. (hereinafter “Acer”, the“Company”, “We” or “Us”) with registered offices in 8F, No. 88, Section 1, Xin Tai 5th Road, Xizhi, NewTaipei City 221, Taiwan, R.O.C., acting as data controller, informs you about our practices concerning thedata processing that may be carried out by the Company when you register to the UEIP.
1.
Purposes of the data processing
Once you provide your consent to join the program, information regarding your device and how you use it
will be periodically (maximum once per day) collected and sent to Acer, which we will use to improve ourproducts and services. The purpose of processing such data is to further improve the quality and theperformance of our devices so as to ensure the best features possible in the near future. The Terms of Use
include a detailed list of the information that Acer will process in the context of the UEIP.
Such information is collected automatically and Acer will not create a specific profile of your habits whenusing a device.
2.
Communication of personal data
Information collected from your device will not be shared or disclosed to any partners or other third-parties
unless as mandated by applicable law.
3.
Transfer of personal data
Personal data may be transferred to Taiwan, where the Company’s headquarters is located.
4.
Personal data retention
The data will be stored for no longer than it is necessary to pursue the purposes of the data processing
described above.
5.
User’s rights
You can at any time exercise your rights according to applicable laws, including the right to obtainconfirmation as to whether or not personal data concerning you exists in Acer’s files, to know their contentand source, to verify their accuracy, or ask for modifications or cancellation.  You can choose to opt out of
the UEIP at any time by changing the settings via the Acer User Experience Improvement Program userinterface.
For any questions or comments regarding this Privacy Notice or our website, please contact us at:
privacy_officer@acer.com. In order to allow us to provide you with faster service, please submit inquiries inEnglish if possible and advise us of the country you are contacting us from, along with a description of themake and model of your product (if applicable).