Contents

Editing Policy
ITOCHU Corporation’s Perspectives on CSR

1 Contents/Editing Policy

We at ITOCHU Corporation believe that corporate social responsibility (CSR) lies incorporate thought and action on the question of how to play a role in building
sustainable societies through business activities. This report presents the role wemust discharge and our initiatives for it.

2 CSR for ITOCHU Corporation
3 President’s Commitment
5 Steps Taken After the Great East Japan Earthquake
7 ITOCHU Global CSR Map

HIGHLIGHT
9 Taking on the Challenge of Renewable Energy

HIGHLIGHT
The following two initiatives, which ITOCHU is placing special focus on, are presented
in this report as highlighted features.
(1) Taking on the Challenge of Renewable Energy(Solar energy, wind power, bioenergy)(2) Documentary Report Project on Supply Chains:
Tracing our products from downstream to upstream

11 Documentary Report Project on Supply Chains Vol. 3

How Chocolate Reaches Your Doorstep
REPORTS ON ACTIVITIES

13 CSR and Our Business
14 Corporate Governance and Internal Control/
Compliance
15 Employee Relations

Core Subjects of ISO 26000 and Our Initiatives
ISO 26000, an internationally recognized set of guidelines to social responsibility for
all types of organizations, was published in 2010. ITOCHU aims through its global
activities to achieve a sustainable society. To take these activities a step further, wehave classified our initiatives based on the seven core subjects embedded in ISO
26000.
Organizational
governance

Human rights

Fair operating
practices

ConsumerissuesLabor practices

The environment

Community involvementand development

16 Relationship with Society
1 7 Our Initiatives for the Environment

The Role of This Report

18 Corporate Profile/Financial Overview/
Introduction of ITOCHU Corporate Website CSR Pages

This report (including its web-based components) is designed to publically report on
our CSR activities and promote understanding of those programs. For the convenience of our growing stakeholders across the globe, the report is published in threelanguages—Japanese, English and Chinese.

Positioning of This Report (digest version)

Referenced guidelines

Interest of Stakeholders

Sustainability Reporting Guidelines 2006
issued by Global Reporting Initiative (GRI)
Environmental Reporting Guidelines(2007 version) issued by the Ministry of
the Environment
ISO 26000 (Guidance on social responsibility)

CSR Report
Digest (booklet)

A side-by-side comparison of
GRI guidelines and the UN
Global Compact can be found at:
http://www.itochu.co.jp/en/csr/report/

Reporting scope
Reporting period

Full report (PDF)
ITOCHU corporate website
CSR pages

Importance to the
ITOCHU Group

This booklet is a digest version of the larger report, and conveys the vital importance ofthe guidelines used as reference and other information considered especially important
to share with stakeholders. The full version of the CSR Report 2011 is available on the
ITOCHU corporate website.

This report covers ITOCHU Corporation(9 domestic offices and 117 overseas
offices) and its major group companies.

This report principally covers actual data for
the fiscal year beginning on April 1, 2010,
and ended on March 31, 2011 (FY2011).
However, some of the most recent
information on our activities and initiatives
are also included.

Inquiries
ITOCHU Corporation
Corporate Communications Division,
CSR Promotion &Global Environment DepartmentTel:+81-3-3497-4064
Fax: +81-3-5474-7296
E-mail: csr@itochu.co.jp

Publication information
Publication: September 2011
Next publication (scheduled): September 2012
Previous publication: September 2010

Globalenvironment

Stakeholders of the ITOCHU Group

Shareholders
and investors

Approaching CSR through dialogue with our stakeholders

Employees

In our diverse range of corporate activities conducted worldwide, we place strong emphasis on
dialogue with the many stakeholders that surround ITOCHU. Through these efforts, we promote

ITOCHUGroup

Suppliers

CSR activities to help solve social issues by comprehending the expectations and concerns that

Local
communities

industry and regional society may have regarding ITOCHU and reflecting this understanding in ourbusiness activities.
* Besides those noted above, the list of our major stakeholders includes many other parties, such as NGOs and NPOs, financial
institutions, government ministries and agencies, mass media, and the coming generations.

1

Clients

Consumers

Internationalsociety