BANK ACCOUNT DETAILS REQUEST FORM
This document is to be completed by the student when requesting a refund for fees. Students are to read, understandand agree to the “Refund Policy” which is outlined on the back of this form. Please print clearly completing all fields
and submit this form to enquiries@ihBC.edu.au.
International House Sydney
Level 1, 203 Clarence Street
Sydney, NSW 2000
ABN: 24 077 578 093
Phone: (02) 9279 0733

Please TYPE and Save As a PDF file. Hand written forms will not be accepted.
Student Name
Student ID
Agent Name (If applicable)ONSHORE
Account Holder NameBank name
BSB
Account Number

OFFSHORE
Beneficiary Name
Beneficiary Country
Bank Name
Account Number/IBAN
Beneficiary Address
SWIFT/BIC CodeBeneficiary Bank Country

IH Sydney Training Services Pty Ltd RTO 91109 CRICOS 02623G@ihsydney | www.ihsydney.com.au | www.ihBC.edu.au | info@ihsydney.com.au | 02 9279 0733

Refund Policy
All applications for a refund of monies paid to us are to be made to Administration/Student services on the refund
application form. The refund application form is to be accompanied by any evidence you wish to present to support yourapplication.
1. If the application for a refund is received more than 28 days (4 weeks) prior to the enrolment dat of the course, 100%of the total course fee will be refunded, less a $300 admin fee. The refund will be made once the payment is cleared
and within 28 days (or 4 weeks) of receiving a completed “Refund Application Form”.
2. If the application for a refund is received less than 28 days (4 weeks) before the enrolment date of the course, 80%of the total course fee will be refunded, less a $300 admin fee. The refund will be made once the payment is cleared
and within 28 days (or 4 weeks) of receiving a completed “Refund Application Form”.
3. If the application for a refund is received less than 14 days (2 weeks) before the original course date, there is norefund of tuition or any fees for cancellation.
4. If the application for a refund is received after the course commencement date, no refund provided.
5. In the event IH Sydney is unable to offer the course or the course is cancelled, full refund of all unused course fees
will be reimbursed in accordance with the provisions of sections 27 and 29 of the Education Services for Overseas
Students Act 2000. The refund will be made once the payment is cleared and within 28 days (or 4 weeks) ofreceiving a completed “Refund Application Form”.
6. If the Australian government refuses a student visa
a. Onshore student: unused Tuition Fee/s will be refunded.*b. Offshore student: full refund of all course fees.**Note: The refund will be made once the payment is cleared and within 28 days (or 4 weeks) of receiving
a completed “Refund Application Form” and certified evidence of the rejected visa application from theDepartment of Home Affairs.
7. There will be no refund on enrolment fee, accommodation arrangement fee and airport pickup service fee, if notused.
8. A refund will only be made back to the original payment account/card that the funds were received from as Cashrefunds will not be issued.
No refund
There is no refund of fees or any prepaid amount for:1.
any poor and/or non – attendance2.
poor behaviour
3.
you provided false or misleading information.
4.
you failed to comply with the requirements of their visa by Dept. of Home Affairs (DHA).
5.
you failed to comply with the conditions of the RTO; or6.
you have transferred to another provider.
Note: You will not be able to commence training until such times as the initial fee payment has been received by us.
Payment of refund
Where a refund is granted, refunded monies will only be paid to the registered student.
Timeframe for refund
All applications for refund shall be determined within 10 working days.

IH Sydney Training Services Pty Ltd RTO 91109 CRICOS 02623G@ihsydney | www.ihsydney.com.au | www.ihBC.edu.au | info@ihsydney.com.au | 02 9279 0733