Be a digital transformation enabler for your healthcare customers
1.

Patient Scheduling: Facilitate direct communication between patient and administration with administration viaeForms.
2. Contract Management: Automate communications, archive contracts for compliance, and leverage analytics for insights into process improvements.
3. Claims Processing: Securely and intelligently extract key insights from documents and eForms to auto-populate downstream systems.
4. Patient Registration: Register and check-in patients with forms a utomation and collect documents with capture.
5. Accounts Payable: Extract and route AP data from content assets to systems and people securely and improve performance overtime with analytics.
6. Patient Communications: Streamline hyper-personalized omni-channel communications that integrate CRM data andother data sources.
7. Online Patient Portal: Add interactive and eye-catching patient data visualizations for e ffective communication of his1 Patient Scheduling
2 Contract Management
3 Claims Processing
4 Patient Registration
5 Accounts Payable
toric care and accountinformation.
Facilitate
directAutomate
communications,Securelyandintelligently
Registerandcheck-inandandroute APdata from content8. ePrescriptions: Template prescriptions and securely communicate with pharmacies to maintain Extractprivacy
complicommunication
betweenarchive contracts for compliance,
extract key insights frompatients with forms
assets to systems and people securely
ance.
and administrationand leveragefinancial
analytics forreporting
insights
documentsand eForms toauto- automationcollectandimprove
overtime
9. patient
Financial
Reporting: Streamlinewith repeatable
templates,data andvisualization
anddataperformance
integration
withfrom
administrationeForms. (CRM,
into process
improvements.
populate downstream systems.
documents with capture.
with analytics.
sourcevia
systems
HRIS,PMS, etc.)
10. Healthcare Operations Benchmarking: Improve decision-making around cost controls, process speeds a
 nd overall outputs based on insight derived from big data f rom multiple sources.

Be a digital transformation enabler
for your healthcare customers

195
Why beinga digitaltransformation enabler in Healthcare matters:
10•••

93% of patients crave digital interactions with their healthcare providers1Adminf eel no loyalty t o healthcare facilities with poor digital experiences1
90% of patients
83% of patients want: d igital scheduling, online payment options, portal and engagement capabilities, and results
reporting tools1

Learn more at opentext.com/OEMReception

Source: 1 Black Book Market Research
3

8

6

Patient Communications
Streamline hyper-personalizedomni-channel communications
that integrate CRM data andother data sources.

772

Online Patient Portal
Add interactive and eye-catching
patient data visualizations foreﬀective communication ofhistoric care and accountinformation.

89ePrescriptions
Template prescriptions
and securely communicate
with pharmacies to maintainprivacy and compliance.

64

10 Healthcare Operations
Financial Reporting
Benchmarking
Streamline financial reporting
Improve decision-making aroundwith repeatable templates,
cost controls, process speeds
data visualization and dataand overall outputs based on
integration from source systems
insight derived from big data
(CRM, HRIS, PMS, etc.)from multiple sources.

Why being a digital transformation enabler
in Healthcare matters:
93%

of patientscrave digitalinteractions with
their healthcare
providers90%

of patientsfeel no loyalty
to healthcare
facilities with poor
digital experiences

83%

of patients want:digital scheduling,
online payment options,portal and engagement
capabilities, and results
reporting toolsBlack Book Market Research

Learn more at opentext.com/OEM