SERVICE OVERVIEW

Archive Center Upgrade
Trust your product vendor for the latest OpenText product innovations andexpertise to meet your goals faster and with less risk

Latest release
Upgrade to thenewest versions
100% remote
Easy to engage
Low burden
Minimize businessdisruption
We know it best
Trust the experts
who built
the software

You run your business on OpenText. As you plan to takeadvantage of our latest innovations, OpenText is here for you toensure a smooth upgrade.
OpenText has automated our proven method to drive down complexity, resulting in afaster and lower risk upgrade for your business.

Latest release: Upgrade to the newest versions
Position your organization to take advantage of the latest product release to benefit
the business. i.e. security, information management compliance, integrations, etc.
Your organization will receive an upgrade of one OpenText™ Archive Center system,
along with an upgrade report summarizing the work performed and system statusverified by testing.

Easy to engage with 100% remote delivery
In-region experts in close proximity to your time zone manage this service remotely,while OpenText’s Center of Excellence in India executes the technical upgrade.

Voice of our customers:

Minimize business disruption

Impressions from our OpenText™
Archive Center upgrade projects:

Benefit from intellectual property unique to the software vendor. OpenText upgrade
automation is developed in collaboration with our Product Engineering team. Thisnot only ensures a successful upgrade, but is faster and causes less disruption toyour business.

“Congratulations on thisachievement. It has been
executed with thoroughplanning and diligence.”– CFO, Industrial Equipment Supplier,
Asia Pacific“The upgrade project wasvery well orchestrated with
the OpenText team’s help.”– ECM Portfolio Lead, Public Sector
Insurance Provider, Americas“It is very rare that upgrades
are so well prepared.”– Infrastructure Lead,
Federal Bank in Europe“The upgrade process
was very well structured,prepared and transparent.”– Solution Release Manager,
Federal Bank in Europe

Learn more	Customer success stories
including testimonials
about OpenText
Professional Services »	Upgrade and Migration
consulting services »	Archive Center
product roadmap »We know the software best—OpenText built it
OpenText Professional Services is a global organization of more than 3,000
OpenText product-certified team members with enterprise information
management expertise.
As the product vendor, OpenText delivers as one team. Professional Services has
unparalleled access to OpenText’s Customer Support and Product Engineering
teams, who share mutual accountability for customer success and satisfaction
relating to products, product extensions and services.

Related services• Upgrade assessment FasTrak for more complex configurations of Archive
Center, OpenText™ Extended ECM and other OpenText systems.
• Have you considered moving your Archive Center deployment to the cloud? Moveand modernize your archive with the OpenText Core Archive Migration to theCloud FasTrak project.
• Train and certify your system administrators on the latest versions withinstructor-led training via remote or in-person or self-paced training with anOpenText Learning Subscription• Not moving to the cloud yet but want experts to manage your archive? OpenText
also offers Managed Services—fully managed or assistive services—for ourcustomers running our systems off-cloud or in their own cloud.

About OpenText
OpenText, The Information Company, enables organizations to gain insight throughmarket leading information management solutions, on-premises or in the cloud. For
more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit: opentext.com.

Connect with us:• OpenText CEO Mark Barrenechea’s blog
• Twitter | LinkedIn

 log: Moving on-premises
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Archive Center toCore Archive in theOpenText Cloud »To talk to an OpenText expert about
our solutions and services, pleaseemail ProfServices@opentext.com
or visit www.opentext.com/services.

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