F O R U S, T H E P U R S U I T O F P R O F I T I S C O N S I S T E N T W I T H

TH E PURSUIT O F DOING GOOD
Here’s a snapshot of our social impact goals and progress for 2019.

LEADING IN SUSTAINABILITY
COFFEE & TEA
FY19 PROGRESS

GOAL

99% ethically sourced coffee

100% ethically sourced coffee

40 million trees distributed since 2015

Provide 100 million coffee trees to farmers by 2025

99% ethically sourced tea

100% ethically sourced tea

160,000+ farmers trained

Train 200,000 farmers by the end of 202046 million invested in farmer loans;
20 million in FY19 emergency relief funds

Invest $50 million in farmer loans by the end of 2020

66,000+ women impacted

Empower at least 250,000 women and families in coffee,
tea and cocoa growing communities globally by 2025

1$$

G R E E N E R C U P S & PA C KA G I N G
FY19 PROGRESS

GOAL

12 major cities recycling Starbucks cups;
trialing of new cup technologies

Double the recyclability of our cups from 2016-2022;
develop 100% compostable and recyclable hot cups by 2022

10% post-consumer fiber in our hot cups

20% recycled content in our hot cups by 2022

2.8% reusability rate in measured markets

Double the use of reusable cups from 2016-2022

Continued rollout of strawless lids and sustainable
material straws

Eliminate single-use plastic straws globally by the end of 2020

G R E E N E R R E TA I L
FY19 PROGRESS

GOAL

741 stores globally that reflect the Greener Stores framework

Build and operate 10,000 Greener Stores globally by 2025

14,800 Greener Apron partners

Empower 10,000 partners to be sustainability champions
by the end of 2020

72% of global operations powered by renewable energy

Invest in 100% renewable energy to power global operations
globally by the end of 2020

As purchased by Starbucks global tea sourcing team.

1© 2020 Starbucks Coffee Company.

2019 Starbucks Global Social Impact Scorecard | 1

CREATING MEANINGFUL OPPORT UNITIESPA R T N E R S
FY19 PROGRESS

GOAL

3,200+ diplomas, with 14,000+ participants

Graduate 25,000 Starbucks partners from Arizona State
University (ASU) by the end of 2025

New U.S. and Canada mental health initiative and family
support benefits

Continued leadership in innovative, relevant benefits forfull-and part-time retail employees

100% pay equity in the U.S.;
100% gender equity in pay in Canada and China

100% global gender pay equity in U.S. and company-owned
markets

42% women in senior leadership;
17% people of color in senior leadership

At the senior leadership level, 50% women and a 50% increase in
representation by people of color since 2015

~175,000 partners participating in anti-bias
training since 2018

Cultivation of inclusion and diversity awareness

COMMUNITIESFY19 PROGRESS

GOAL

61,000+ Opportunity Youth hired

Hire 100,000 Opportunity Youth by the end of 2020

~28,000 veterans and military spouses hired

Hire 25,000 veterans and military spouses by 2025

~2,100 refugees hired

Hire 10,000 refugees globally by 2022

7.5 billion spent with diverse suppliers since 2000

Stimulate economic development in the communities Starbucks
serves while delivering high-quality products and services$STRENGTHENING OUR COMMUNITIESCOMMUNITY SUPPORTFY19 PROGRESSGOAL

14 Community Stores in the U.S.;
2 in Asia

Open Community Stores in 15 diverse, low to medium
income urban communities in the U.S. by the end of 2020

65 Military Family Stores in the U.S.

Create a welcoming space to bring active duty military and theirspouses together with their communities

3 Signing Stores globally

Provide employment opportunities for deaf and hard of hearing
people and drive greater connection within that community

1,500+ Coffee with a Cop events in Starbucks
stores since 2017

Promote dialogue, empathy and stronger neighborhoods bybuilding relationships with law enforcement and first responders

20 million+ meals donated in the U.S., with ~60%of eligible stores participatingRescue 100% of food available to donate by the end of 2020 in
U.S. company-operated stores

T H E S TA R B U C K S F O U N D AT I O N
FY19 PROGRESSGOAL

Service Fellows Program launch

Test an innovative community service model~$16 million in FY19 grants

Strengthen local communities© 2020 Starbucks Coffee Company.

2019 Starbucks Global Social Impact Scorecard | 2