The Electronic Journal for English as a Second Language

Counterfactual Understandings: What Japanese Undergraduate Students
Wish They Had Known Before a Short-term Study Abroad Experience
February 2020 – Volume 23, Number 4

Scott Roy Douglas
University of British Columbia<scott.douglas@ubc.ca>

Abstract
Making the most out of a short-term study abroad program is vital for students who areinvesting in an experience they hope will benefit them personally and academically. This
study explores participants’ counterfactual understandings of a three-week short-term study
abroad program focusing on content and English as an additional language learning forJapanese undergraduate students at a university in British Columbia, Canada. It identifies
what participants wish they had known about where they were going and what they would
have done if they had known that information. Qualitative methods were used to gather
written narrative data from 37 participants and analyze that data for themes emerging fromthe participants’ counterfactual reflections. Results point to six themes related to theparticipants’ unexpected short-term study abroad experiences: food and drink, facilities,
money matters, shopping, climate and geography, and community characteristics. On
reflection, if the students had known more about those themes, they may have prepareddifferently for their trip and they might have had different experiences during the program.
To prepare students to get the most out of a short-term study abroad program, pre-departure
activities making use of inquiry and task-based/experiential learning are recommended.
Key Words: Short-term study abroad; Content-based instruction; English language
learning; Pre-departure preparations

Canada continues to attract large numbers of international students, with almost 500,000
international students studying in this country in 2017. Of these students, around 24% of themchoose British Columbia (Canadian Bureau for International Education, 2018), and about 6,500
of those students are from Japan (British Columbia Ministry of Advanced Education, Skills &Training, 2017). However, these numbers represent international students coming to Canada
who require valid student study permits. For students studying in Canada for less than six
months, a study permit is not required (Government of Canada, 2019). Thus, the numbers ofstudents taking part in short-term study abroad programs in British Columbia can be difficult

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to estimate, particularly for students from Japan who are able to enter Canada for up to six
months for tourism, business, or study without a visa.
Although the numbers are hard to estimate, short-term study abroad programs, which generally
involve less than six weeks of study, seem to be a popular choice for international students,
with most post-secondary institutions in British Columbia offering these types of programs.
The current study explores the experiences of a group of undergraduate students from Japan ona three-week long short-term study abroad program that focused on both content and English
as an additional language learning at a Canadian university in British Columbia. Specifically,
the study identifies the participants’ counterfactual understandings of their short-term study
abroad experience. In other words, the participants reflected on what they didn’t know before
going abroad and what they would have done if they had known that information. The findings
point to the participants having perceived knowledge gaps related to food and drink, facilities
available on campus and in the community, money matters, shopping, climate and geography,
and personal characteristics of local people. Had they known more about these elements of
their short-term study abroad experience, they would have changed how they packed for thetrip and how they would have experienced certain aspects of their time in Canada. By
identifying what the participants wish they had known before coming to Canada and what theymight have done with that knowledge, program planners and curriculum developers can better
prepare future short-term study abroad students for what they will meet in the host communityand facilitate a deeper engagement and higher levels of satisfaction during and after the
program.
The Short-Term Study Abroad Experience
For students who can’t interrupt their post-secondary studies, the option of taking part in ashort-term study abroad program offers an attractive opportunity to study in an additional
language. However, there are many different types of short-term study abroad programs, andthe different variables that contribute to a quality program are complex (Jackson, 2008). Thesevariables can include elements such as the program length, accommodations, teachingapproaches, and interpersonal relationships (Churchill & Dufon, 2006).
Taking part in a program like this can have a positive impact on students, especially when they
are able to use the additional language they are studying and take part in the local culture(Jackson, 2008). For example, students who complete a short-term study abroad program may
become less anxious (Allen & Herron, 2003; Lee, 2018), advance their additional language
communicative competence and learn new vocabulary (Sato, 2012), increase their willingness
to communicate (Kang, 2014; Lee 2018), experience gains in listening comprehension (Llanes& Muñoz, 2009), develop better intercultural awareness (Lee, 2009), acquire new knowledge,
improve motivation and expand their world view (Pigott, 2011), cultivate friendships, create
support networks, and experience a sense of freedom (Gay, 2016), grow as a person with newlife skills and a greater feelings of maturity (Lee, 2009), improve their levels of personalautonomy (Niendort & Alberts, 2017), and foster their international posture and how they relate
to the wider international community (Lee, 2018).

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Despite the above benefits, student expectations may not always be met during their short-term
study abroad experiences. High on the list of expectations for short-term student abroad
students is the chance to meet local people. Yet, these intercultural encounters may not takeplace in the way that students expect if finding these encounters is simply left up to the students
themselves (Douglas, 2015). Many short-term study abroad programs have limitations related
to intercultural learning, and it is challenging for students to engage with local people in thelocal language (Cubillos & Ilvento, 2018). In fact, although students typically have a strong
wish to engage with the local culture, some programs might not provide sufficient opportunity
for that engagement (Horness, 2014). It can also be challenging to find opportunities to use thetarget language outside of class, even when living with a homestay family, possibly because it
might be difficult for local users of the target language to negotiate meaning with students who
have developing levels of additional language abilities (Tanaka, 2007). Students may also holdmisconceptions related to the local culture. For example, multicultural and multilingual hostcommunities might not align with students’ preconceived expectations of interacting withnative-speakers of the language under study, leaving it up to students to realign theirunderstanding of the local context and seek out meaningful additional language encounters withusers from a variety of linguistic and cultural backgrounds (Kato & Reeder, 2015).
To promote the benefits of short-term study abroad and to mitigate the challenges, a number of
proposals have been put forward. Some of the primary motivations for students taking part ina short-term study abroad experience involve interacting with local people and improving
additional language skills. Based on these motivations, short-term study abroad programs
should provide students with intercultural encounters and interactions with local people alongwith input into the curriculum (Benson, Barhuizen, Bodycott, & Brown, 2013). In addition tointercultural encounters being an important part of a successful short-term study abroad
program, a full and varied schedule of extra-curricular activities and rich classroom experiencesis also key to student satisfaction (Douglas, 2015; Douglas, Sano, & Rosvold, 2018). Programs
further need to take student expectations into account during their planning to help students
adapt to what they meet unexpectedly in the local community (Kato & Reeder, 2015). Echoing
the above researchers, Inoue (2019) has proposed that ideal short-term study abroad programsfor the Japanese students in her study involved cultural engagement, leisure activities,
sightseeing, and interaction with locals.
Research Questions
To uncover participants’ counterfactual understandings of their short-term study abroad
experiences, two overarching research questions guided the current inquiry:
1. What do participants wish they had known in relation to their short-term study abroad
experiences before they came to Canada?
2. What would students have done if they had known what they didn’t know?
Methods

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Participants
Before beginning recruitment and data collection, the current study underwent review by theauthor’s university behavioural research ethics board. Once approval was obtained, theresearcher visited the potential participants at the start of their short-term study abroad program
to explain informed consent and describe the study. A date was set for the researcher to revisit
the potential participants toward the end of the program, at which time potential participants
had an opportunity to ask any questions they may have and sign the consent form. All of thestudents who took part in the short-term study abroad program that is the focus of this study
agreed to take part in the study, resulting in a total of 37 participants. There were approximately
equal numbers of male and female participants. The participants were first-year undergraduate
students studying business at the same university in the Kanto region of Japan. The participants
generally were independent users of English, with the researcher estimating their English
language proficiency at around a B2 level, indicating the participants could interact and provide
their opinions with fluency on a range of topics using EAL without too much difficulty for
either the speakers or the listeners (Council of Europe, 2019).
The Context
The short-term study abroad program took place during the summer months at a university inthe British Columbia interior. The university is located in a mid-sized city in an important
technological, agricultural, and tourist part of the province. English is the predominantlanguage of the day-to-day life of the city, with around 15% of the local population speaking alanguage other than English or French at home. Before the program started, pre-departure
information for incoming students in the form of presentation slides was shared with thesending institution. The information in the presentation slides was related to the marketing
project students would undertake, site visits related to the marketing project (such as ski hills
and vineyards), clothes they should pack, places they would eat (along with meal planning),
where they would stay, what electronic devices they should bring, who would help and teachthem during the program, facilities and amenities on campus and in the local area, and a final
excursion at the end of the program. A link was also sent with a video tour of the campus andlocal area.
The program ran for three weeks, with around five hours of classes per day during the week
and optional excursions on the weekends. The mornings consisted of business communication
classes, and the afternoons consisted of business leadership classes, all with a dual focus onlearning both language and content (Larsen-Freeman & Anderson, 2011). The learning
outcomes for the morning classes included understanding the marketplace and designingmarketing strategies. The afternoon classes focused on skills to support the students’ group
marketing projects, including developing written and spoken English skills related to theprojects. By the end of the program, students were able to produce a written marketing planand make a presentation on a marketing case study. Students were also able to take part in midweek field trips and guest lectures connected to the content of their classes. In addition to amorning and an afternoon instructor, there were seven local undergraduate students hired toassist with teaching and facilitate the extra-curricular activities. During the program, students
lived in the university’s student residences. Each student had their own private room and shareda bathroom with one other student. Three of the program assistants lived with the students in

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the student residences during the program. Students took part in a partial campus meal plan,with some additional catered meals organized by the program.
Procedures
The researcher had no relationship with the participants, other than that of a visiting researcher.
He was not one of the participants’ instructors and was not employed by the short-term study
abroad program. Data collection took place in class toward the end of the program. It consistedof a focus group activity and individual writing prompts. For the focus group activity,
participants were divided into groups of six or seven and were asked to reflect on what theywish they had known before they came to Canada, and what would have happened if they had
known what they didn’t know. The participants’ ideas were captured in the form of a poster cocreated by the focus group members using coloured felt markers and 20” x 23” poster paper.
The focus group activity primarily served to activate the background knowledge of theparticipants and prepare them to take part in the individual writing activity. The writing activity
consisted of a single prompt asking students to write at least 50 words on what they wish they
had known before they came to Canada. The students were orally prompted to also write about
what they would have done. Finally, they were asked to be as descriptive as possible. The
current study reports on the findings from the writing activity.
Data were analyzed through a process of breaking down the writing responses into individual
units of text that were significant and related to the research topic. The units of text were thenassigned a descriptive code, and the codes subsequently gathered together into emerging
themes. Neither the codes nor the themes were predetermined before the data analysis began.
The process was iterative and cyclical in nature, with codes being assigned and revised during
the process as the researcher became more familiar with the data (Mills & Gay, 2019). The
findings are presented in their order of salience by taking a composite approach that combines
representative quotes from different participants to illustrate the major themes. The
participants’ grammar and word choices have not been altered to preserve their voice. Minor
spelling errors have been corrected.
Results
What Participants Wish They Had Known
There were a number of things that were unfamiliar or unexpected by the participants inconnection to their experiences in Canada, and six main themes emerged from the data to reveal
what the participants wish they had known more about before they arrived for their short-term
study abroad program. These themes are related to food and drink, local facilities, money
matters, shopping, climate and geography, and community characteristics. The themes and theircontributing codes in the data are presented in Table 1, along with the number of times units oftext in the data were assigned a particular code.
Table 1 What Participants Wish They Had Known
Themes and Contributing Codes
Food and Drink

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Coding Total
Instances Instances
24

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Local Food

10

Restaurants

8Japanese Food

3

Nutritional Concerns

3

Local Facilities

12

Sporting Facilities

4

Cooking Facilities

3

Free Time, Internet & Amenities

3

Health Care & Transportation

2

Money Matters

12

Cost of Living

6

Gratuities

4

Transactions

2

Shopping

8

Convenience Stores

3

General Shopping

3

Grocery Stores

2

Climate and Geography

7

Climate5

Nature and Geography

2

Community Characteristics
General observations, language

4
4

Food and drink. When thinking about what the participants wish they had known before theycame to Canada, food and drink emerged as the strongest theme in the data. In particular, theparticipants commented frequently on the local food choices, as they understood them. For theparticipants, there was a general sense that the food and drink choices were very different, andnot particularly nutritious. As one participant wrote, “the food in Canada is totally different
from Japan … there’s less choices for food that we can make. I just ate pizza, hamburger, low
quality cup noodle.” Another participant mentioned, “I want to eat more of food with healthysalad. There was a feeling amongst the participants that “there is few vegetable,” and a student
commented how “I didn’t know that we can’t have enough vegetables in daily meals.” There
was also an impression that Canadian food was particularly sweet. Once student wrote about
how “many sweet snacks were sold everywhere. For example, I usually eat some sweet snacks
like cupcakes and donuts for breakfast because I have few choices to eat during staying in
Canada.” There was also a comment about sugary drinks as well: “every single bottled tea soldin stores were sweet … this was surprising for me because most of the bottled teas in Japan are

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not sweet … therefore, I expected if nothing was especially labelled on the bottle, I thought
they would not be sweet.”
Restaurants also figured large in the reflections on what the participants wish they had known
about Canada. There seemed to be some trepidation on the part of the participants to try
unknown restaurants. For example, one participant wrote “I was kind of scared to go and try
new place because I didn’t know if their drink and food are good.” There was also an impression
in the data of missed opportunities because, as another student mentioned, “I didn’t have muchtime to do research about Canadian local products. Now, I often have meals at Starbucks, Tim
Hortons, and McDonalds, but I want to eat local foods.” For the restaurants that the participants
did try, there were some expressions of discontent. For example, the hours of operation were aconcern, with a participant having the impression that “all the restaurants are closed in theevening.” Closely related, a participant wrote, “there are many [more] opportunities to havemeals in dormitory than I expected.”
Going to local restaurants was not always the experience that participants might have wanted
or imagined. A participant wrote, “even though there are so many restaurants in [name of town],
almost all of them are junk food and expensive. So we cannot have dinner outside many often.”
Even trying the local Japanese food wasn’t always a success: “although there are Japanese foodrestaurants in [name of town], I am not satisfied with Japanese foods that they serve because
the taste is quite different from Japanese foods in Japan. I would like to drink miso soup and
eat Japanese so much now.” However, there were some pleasant surprises for the participants
regarding local restaurants. One participant felt that Tim Horton’s, a Canadian chain of coffee
shops, had “really good drinks and food and they are also cheap.” Unique offerings at othercoffee shops were also a pleasant surprise, as one participant put it, “there were Dragon Drinkat Starbucks in Canada … I will be missing Dragon drink because there aren’t any in Japan.”Finally, some participants did seem to enjoy the local Japanese food. A participant stated“[name of university] has one Japanese restaurant and they offer sushi. Thanks to that
restaurant, I do not miss Japan.” A different participant wrote, “I was surprised to be able to eat
Japanese food in Canada. It is very delicious and there are many menu.”
Local facilities. The participants also expressed wishing they had known more about what
facilities might be available on campus and in the local community before they arrived. There
were some pleasant surprises, such as “towels are prepared for us in the dorm.” Participants
were generally impressed with the university’s fitness facilities, with some of the participants
unaware before they came that they could engage in sporting activities on campus. One
participant stated, “I was surprised at using basketball court and volleyball court freely in [nameof university], and also we can borrow basketballs and volleyballs at the office next to ourdorm.” Other students corroborated this feeling by remarking they didn’t know “there is thefacility that I can play sports especially soccer,” and saying “there is a basketball court outside,
so I was playing basketball until 9:30 pm.” The lack of prior knowledge about what sports
facilities were available on campus led one participant to regret not being prepared: “I could
do exercise or play sports at [name of university] … I brought a pair of [gym clothes], but it is
not enough for me now.”

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While they were happily surprised at the extent of the sporting facilities on campus, there wasalso a sense that participants weren’t sure what types of activities and facilities were available
for use during their free time in general. A participant wrote, “since we had a lot of free timein the first week but I had no idea to do except watching YouTube in my room.” Some students
were also at a loss about what to do for their evening meals, and participants expresseddisappointment in the lack of cooking facilities in the student residences. One student remarked
on the lack of facilities, writing about “the refrigerator which we share with everyone in adorm.” Another participant remarked, “I can’t use kitchen in the dorm.” Finally, a third
participant noted, “I thought I would … cook the meals. In the fact, though, it was not. It’s not
only unhealthy but also sad for me.”There were further mixed feelings about other facilities in the local community. On a positivenote, one participant was pleasantly surprised by the public transportation system and would
have liked to have known how good the system was before arriving: “transportation such as
public/local buses work well than I expected, and inside the bus is safe and quiet … my friend
who lives in other country told me that the public transportation does not work at all, so thatpeople never use. That is why I imagined the same thing would be happened in Canada aswell.” Participants were also pleased “there are so many free wifi in [name of town] that I cankeep in touch with my friend anytime!” On the downside, one participant was not happy withlocal health care facilities: “I was surprised that hospitals in [name of town] are awful! I slipped
and twisted my ankle … so I went to the hospital … I just took X-ray photos, and paid $140. I
didn’t know what happened to my ankle.” The participant expected more from his encounter
with the local health care system.
Money matters. Issues to do with money also were something that the participants wished they
had known more about before coming to Canada. First of all, participants noticed a higher useof electronic payments: “in Canada, using credit or debit card is much easier and useful[compared to cash] when we go shopping.” A number of participants also commented on how
much various items cost in Canada. One participant stated, “I thought the price in Canada ismuch higher than that of Japan.” Another participant provided a specific example, with theemphatic comment, “I was surprised when I bought water at the vending machine in dorm. Thisis because it costs $2.50!! It’s crazy!!” A third participant also mentioned how “they [bottled
water] are really expensive unfortunately.” Restaurants too, were considered “expensive.” Thehigh cost of living affected some of the participants’ budgets, with a participant noting, “Ibrought little money only for souvenirs like maple cookies and fragrance. I’m usually good atmoney management although I failed this time.” However, there were alternative perspectives
on how much things cost, with a participant being surprised that “we can buy almost all things
that we need at low price.”
Related to money matters and expenditures in Canada, was unfamiliarity with tipping in
Canada. While one participant did say that “tipping is very interesting culture in Canada,another participant remarked, “since there is no tipping culture in Japan… I could notunderstand why we have to pay tips.” The uncertainty around tipping is exemplified by thisquote from a participant: “before coming to Canada, I had no idea how much to pay for a tip
so I was curious but confused when I had dinner in downtown.” The participants wanted toknow more about “how to pay tip at a restaurant” because, as mentioned by a number of
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participants, “in Japan, there is no tipping culture.” It also wasn’t always clear to theparticipants as to when they should tip, with one participant illustrating this sentiment with thecomment: “I wanted to know which place I should pay a tip.” How to pay for tips was also an
issue, with a participant noting “sometimes tip is included or we can chose whether we would
like to add tips or not [when using a payment terminal].”
Shopping. Shopping was the fourth theme that presented participants with unexpected
moments during their short-term study abroad experience. High on the list of things thatstudents felt unprepared for was their encounters with convenience stores in Canada. Two of
the participants mentioned how they felt “convenience store is inconvenient” in Canada, with
one of these participants sharing, “I was shocked that how inconvenient the convenience [store]
is … they do not have rice balls nor sandwiches which you can easily find in Japaneseconvenience stores.” This sentiment was echoed by different participant who said, “I surprised
at a convenience store doesn’t sell a lot of snacks and cup noodles.” Although the participants
had poor opinions of convenience stores in Canada, they did find grocery stores to fill some of
their needs, as noted by a participant who reported, “there are some shops that sells grocery,daily necessities, and clothes.” However, the perceived inconvenience of the grocery stores was
remarked on: “Superstore, which sells vegetable is very far from this campus.” Participants
were also frustrated at not being able to find the products they were looking for, as revealed bythis participant who was surprised that “there is no tabasco at any supermarket in [name oftown] … I could not find tabasco or even anything similar to tabasco.” Finally, when thinking
about shopping in general, a participant wasn’t prepared for the store hours, noting “Canadian
shopping malls close earlier than Japan.”
Climate and Geography. The participants also expressed a wish to have known more about
various factors related to the geographical location of their short-term study abroad program.
The first thing that impressed one participant was “there are some wild animals such as squirrels
and deer in [name of university].” However, participants seemed to be less impressed with thelack of humidity and the temperatures they encountered in Canada. In describing their arrival
in Canada, a participant wrote, “when we arrived … it was very windy and cold, even thought
there was no big difference in temperature [from Japan]. After I found out that this was because
Canada has dry weather. So even though the temperatures are similar, weather was completely
different … I had to buy a hoodie with long sleeve to confront this coldness.” Other participantsalso remarked on the dry weather, with one stating, “the air is dry in [name of town]. I was
surprised that I had sore throat when I got up at the first day of the trip. I thought that I mightcatch a cold.” Another student also said, rather dramatically, “Canada’s climate is more dry
than Japan. Because of this, my throat was very dry and I felt almost dead.” Regarding theweather, a participant summed up the general sentiment by saying, “the weather in Canada are
dry, cool in morning and in the shade but hot under sunshine, long day and clear sky.” Moreparticipants corroborated this impression with comments such as, “the sunlight in [name oftown] is bright and strong, and “day time in [name of town] was longer than Japan.”Community Characteristics. The last theme to emerge from the participants’ data was related
to how they perceived the local culture and community. On the positive side, one participant
wrote that “the people who live in Canada are more friendly and kind.” This sentiment was
repeated by another participant who shared, “Canadian people are so kind. Before I came here,
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university professors and my parents said me ‘Canada is not Japan, so you have take warningand must keep and eye on your bag.’ However, when I dropped my money, Canadian person
picked up them, and many people in Canada greeted me.” On the other hand, there were some
negative impressions of local people. There was a theft in the student residences, and one ofthe participants involved wrote “I cannot trust on people too much. It is because I was stolen
one whole pizza that I put in refrigerator, although I put my name and the name of the university‘[home university]’ on it.” Lastly, some participants mentioned how they were surprised at thetrouble they had communicating sometimes with local people. For example, one participant
wrote, “I had many times that I felt frustrated because I were not able to tell people what I wantto say even though I totally understood what they said.”
What Participants Would Have Done
After reflecting on what they wish they had known before arriving in Canada, the participants
then thought about what they would have done with that knowledge. The data analysis
uncovered two major themes related to what students would have done in Canada and how theywould have prepared for their trip. The two major themes and the contributing codes in the data
are presented in Table 2, along with the number of times units of text were assigned a particularcode.
Table 2 What Participants Would Have Done
Themes and Contributing Codes
Coding Instances Total Instances
Packing for the Trip
27
Food
10
Sports Clothes
4
Accessories
4
Nutrition, Cooking Utensils
3
Warm Clothing2
Over-Packing
2
Toiletries
2
Local Experiences
23
Money, Gratuities
7
Community Perceptions
3
Restaurants
3
Shopping, Souvenirs
3Free Time, Sports Activities, Nature
3
Language Study, General Knowledge
2
Health Care
2
Packing for the trip. The first major theme connected to what the participants would havedone focused on what they would have brought with them from Japan. First of all, considerable
space in their luggage would have been dedicated to food. In particular, the participants wanted
to “bring Japanese foods from Japan.” The most popular choices were “Japanese snacks,”
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“instant foods,” “rice,” “miso soup,” and “cup noodles” or “instant noodles.” For example, one
participant wrote, “I would have brought cup noodles or other food that can make my dinnermore fun and much more healthier.” The concern for healthier food was also reflected in thecomment from a participant who “would have brought vegetable juice from Japan,” and adifferent participant who “would have brought vitamins tablets.” Some participants also would
have brought condiments, such as “my own tabasco from Japan,” or “my own soy sauce.” A
different participant had another solution, instead of bringing food, “I would have brought moremoney for the food.” Finally, in reaction to the perceived sweetness of the locally available
bottled tea, a participant wrote, “I would have brought my own tea bags from Japan and mademy own tea.” Along with the different food and drink items that the participants would havepacked in their luggage, one participant felt, “I should have take my own dishes and chopsticks
from Japan.”Space would have also been made in the participants’ luggage for more clothing. First of all,the participants would have brought “a lot of sports clothing.” For example, one participant“would have brought more comfortable clothing to do muscle training,” while another “would
have bring soccer shoes to play soccer,” and still another “would have brought more sports gear
like t-shirts, shorts, shoes.” In addition to sports clothes, there was also a sense in the data that
if they had known about the cooler weather, they would have also brought clothing more
appropriate to the local climate: “I would have brought my sweater from Japan … I regretted
about my package. It was full of mid-summer clothes, which was proper for August in Japan,
but was not proper for August at Canada.” Similarly, another participant would have brought“long sleeve” shirts.
In addition to food and clothing, the participants had a few other opinions about what theyshould and should not have brought in their luggage. A couple of participants mentioned thatthey would have brought sunglasses if they had known how sunny it was in the local
community. Also in reaction to the sunny dry weather, one participant said, “I would havebrought … sun cream,” and another participant said, “I would have brought some masks.” A
second participant also wanted to bring masks because of the dry weather: “I would have put
on masks when I go to bed.” Finally, in reaction to the cost of bottled water in Canada, aparticipant wrote, “I would have brought my water bottle from Japan, and take water from thewater server every day.” However, despite the things participants would have brought, there
were some participants who felt they may have brought too much. For example, a participant
wrote, in reaction to not knowing that towels were provided in the student residences, “I would
have not have brought my own towels.” Another participant, on finding that some needed items
could be purchased in Canada said, “I wouldn’t have brought too many clothes, detergents, andfoods.”
Local experiences. Along with packing differently for their short-term study abroad program,
there were a number of other things the participants would have done differently if they had
known more before they came. For example, one of the participants was challenged
communicating in English and wrote, “I wish I had studied English more.” Other participants
wrote about the perceived friendly nature of local people and felt, “I would not have been
worried about coming to Canada before leaving Japan,” and “I could have not worrying about
going to Canada before came to Canada.” There were also some cautionary tales in relation to
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the local community. One participant experienced the loss of some food from the common
kitchen in the student residences and said in retrospect, “I wouldn’t have put my precious pizzain the refrigerator.” Another participant, having experienced an injury and experiencing
challenges with the local health care system, wrote: “I would care more ourselves.”
There was also a sense in the data that if they had known there were so many interesting
opportunities to enjoy themselves in the local community, the participants would have done
more research beforehand about what to do. For example, some participants felt that more
knowledge about local restaurants would have been useful. There was regret about not having“searched healthy restaurants more.” Along these lines, there a wish amongst the participants
to have sought out new restaurants earlier in the program, “I would totally have gone there[Tim Hortons] sooner,” and new types of food and drink, “I would have ordered it [Dragon
Drink] earlier.” This sense of not knowing early enough what to do was echoed by a different
participant, who wrote, “I would have searched and thought what we could do for free time.”
Still another participant supported this feeling by saying, “I found a lot of thing that I didn’t
known and sometimes it bothered me. That’s why, I will search information about the country
which I will go and I think it will help me a lot to lead a life convenient in that country.” By
the time some participants did learn of opportunities to pass the time, they felt that they would
have spent more time doing the things they enjoyed if they had known about them earlier. For
example, one participant “would have watched them [wild animals on campus] all day.”
Another participant “would have played basketball for a long time.”
Participants also mentioned what they would have done if they had known more about the local
shopping culture and money matters in general. In reaction to different store hours than thosein Japan, a participant stated, “I would have got up earlier and visited there [a local mall] in themorning.” In addition, if they had known what was available in local stores, they would havemade better efforts to go to where they needed to buy certain things: “I would have been to
Superstore or Walmart and bought a lot.” They also felt they didn’t know what to buy, and one
participant wrote about how, armed with better knowledge of local products, “I would havebought them [souvenirs] for my family.” While shopping, a participant noted the widespreaduse of credit cards: “I would have charged my visa debit care more, and tried not to make manychanges, especially coins because I am not sure if I use it in the future.” Money was also a
concern in relation to paying gratuities. A couple of participants mentioned how they would
have “prepared some coins” for tips, or even have learned more about “how to pay a tip” and“pay the tips to waiters at restaurants.” Also in connection to money, participants didn’t seemto be aware that there was widespread Wi-Fi available in the local community, and a participant
wrote about how it wasn’t necessary to rent a mobile Wi-Fi router: “It costs 300 dollars to lend
pocket wifi, so I have regrets about what I did.”
Discussion
The data analysis uncovered some interesting aspects of the participants’ short-term study
abroad experience that surprised them. Six main areas that the participants wished they had
known more about before arriving in Canada included food and drink, local facilities, money
matters, shopping, climate and geography, and personal characteristics of locals. When asked
what they would have done if they had known about those aspects of their stay in Canada, the
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main responses related to how they would have packed their luggage and what they would havedone to prepare and make better use of their time on arrival.
What the participants didn’t know and what they would have done had they known reveals aview of the short-term study abroad host community that was unique to the participants.
Regarding the food they encountered in the local community, some of the participants felt thatthe local options were limited, nutritionally poor, and not particularly appetising for theJapanese palate. In response, the participants would have brought their own Japanese food,drink, and condiments with them, such as cup noodles, tea bags, and soy sauce. There wereother aspects of their short-term study abroad program that were also unexpected and notnecessarily seen in a positive light by the participants, such as the health care facilities, cost ofliving, tipping practices, mall hours, cool mornings, dry climate, and perceived trustworthinessof other people on campus. For these aspects, many of the participants expressed a wish thatthey had better prepared for their travels abroad, particularly in terms of packing, planning andlearning more about the local area. The participants also felt that they would have done somethings differently had they known what they knew by the end of the program, thus being able
to take better advantage of their limited time in Canada at the start of the program. There wasa sense of regret for missed opportunities because of an initial lack of knowledge on arrival in
Canada. It seemed like the participants felt they lost time because of an unfamiliarity with
opportunities for enjoyment and exploration in the local community. This lack of local
knowledge before they arrived was felt to have hindered the participants’ ability to fully enjoy
their time at the start of the program.
What all of these wishes and hypothetical responses have in common is that they seem to befocused on surface aspects of the local culture as understood through their particularexperiences in that culture, with little reflection on deeper cultural differences that may haveexisted between the participants and the local community. The participants also appeared totake singular events and overgeneralize them as a defining trait for the local community.
Examples of this overgeneralization include not finding a particular kind of food in aconvenience store and then generalizing that unavailability to the whole community, or finding
a store closed on a particular night and thinking that all stores closed early in the city where theshort-term study abroad program took place. The participants reacted to what was readily
visible to them as visitors to a new community, but didn’t seem to go beyond those surface
aspects to elements of the local culture that were possibly less easy to observe. What theparticipants saw and reacted to is analogous to the tip of Hall’s (1976) iceberg model of culture,with that tip consisting of a culture’s external features, but the majority of the iceberg consistingof a culture’s hard to observe elements, such as the deeper beliefs, attitudes, and core values.
However, that is perhaps to be expected when the participants spent such a short time in thehost community and they didn’t seem to have extensive and meaningful interculturalinteractions with local people in that community, something which has been identified as animportant element of an ideal short-term study abroad experience (Benson, Barhuizen,
Bodycott, & Brown, 2013; Douglas, 2015).
Implications
Taking into consideration that some of the participants would have packed their luggage
differently, wished they had done more research about the local area before arriving, and would
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have perhaps had sought alternative experiences during their short-term study abroad program,a new approach to pre-departure planning may be called for. It is important to consider what isincluded in pre-departure preparations, how these preparations are delivered, and the rationale
for them. With well thought out pre-departure programs, students have the opportunity to
prepare for the challenges they might encounter while studying overseas (Hockersmith &Newfields, 2016). In particular, students should be prepared for success academically andsocially with information about the institution, program of studies, and local area they will bevisiting. Considerations related to safety and making the most out of a short period of timeshould also be taken into account.
The participants did receive some pre-departure training, and a slide presentation was preparedby the host institution and shared with the participants before they arrived. However, as
Hockersmith and Newfields (2016) have pointed out, lectures to share information in a quick
and efficient manner don’t necessarily encourage students to take the time to reflect on their
upcoming voyage overseas, and an “over-reliance on lectures to convey information is
problematic” (p. 5). For example, in the current study, some of the information that students
wish they had known seemed to have been included in the pre-departure information shared
before arrival. Instead of lecture-based approaches, Hockersmith and Newfields have proposed
pre-departure training involving task-based activities and experiential learning as an alternative
to lectures so that students can better engage with the knowledge needed to make their
upcoming trips a success.
One idea for a pre-departure activity that might have benefited the participants in the current
study is an inquiry project in which, rather than simply presenting information about the hostcommunity and the short-term study abroad program, the students come up with questions
about things they want to know about and then they put together a plan to find out the answers
to those questions (for more information on inquiry-based learning, see Watt & Colyer, 2014).
Inquiry-based learning has the potential to turn students from passive recipients of knowledge
to active partners in shaping their short-term study abroad experiences. For example, before
coming to Canada, the participants may have been curious about the availability of Japanesegroceries in the host community and asked the question “what kinds of Japanese food areavailable in [name of town] close to the university?”, and they could have put together a plan
to explore the websites of Canadian grocery stores to find what might be available, and thenuse local transit websites to determine how to get to those grocery stores. A student carryingout an inquiry project such as this would have found out that the food items they might want topurchase in Canada are available in the local area in grocery stores on convenient bus routes
close to the university. In fact, one grocery store with a wide range of products is only a threeor four minute bus ride away from the university. Another larger grocery store with an extensivedeli and Japanese products is a 13 minute bus ride away from the university. At the larger store,
in addition to take-away food items such as fresh salads, sandwiches, sushi, and a hot deli area,
Japanese brand name groceries such as Nissin instant noodle bowls (CA$1.99), Sapporo
Ichiban original noodle soup cups (CA$1.99), Maruchan instant yakisoba (CA$2.49), Ito En
green tea bags (CA$6.49), and Kikkoman soy sauce (CA$3.19) are readily available. Other
items too, such as tabasco sauce (CA$2.99) and vegetable juice (such as V8 vegetable cocktail
at CA$4.79 for six cans), that participants mentioned they would have packed in their luggage,are stocked in local grocery stores (Save-on-Foods, 2019). By preparing in advance using
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inquiry-based learning to find the answers to the questions students may ask, it can preparethem to make the best use of their time as soon as they arrive in the host community. It can also
help them decide what to pack. In this case, without exploring grocery stores before arriving,
students may look for the types of items they want in the wrong places, such as convenience
stores, or not see them when they are looking around a grocery store for the first time.
Using pre-departure tasks can also potentially be helpful for lowering student anxiety before
leaving for abroad, such as in the Brunotte and Hastings (2019) study that explored the use ofvirtual reality. Another way to lower anxiety might be to assign students a task to plan aschedule of their free time using websites and information from the host university. This typeof task might avoid situations such as the one which occurred to a participant who didn’t knowwhat to do during the free time in the first week of the program and spent that time watching
YouTube videos rather than leaving the room and exploring the local area. Schwieter & Ferreira(2016) have pointed out that making the best use of free time is important for learning about
the local culture, particularly when that free time involves using the additional language tointeract with local people. Perhaps that use of free time would lead to learning more about the
local culture than just surface features immediately evident at first glance. These opportunities
might be missed if students stay in their rooms when not involved in pre-planned activities.
Other possible tasks students might explore include mapping out locally known popular
restaurants, putting together shopping lists of items to buy at grocery stores for the evenings
when they are responsible for their own meals, creating top ten lists of “cheap” eats, and putting
together a list of recommendations of popular souvenirs. These types of pre-planning on thepart of the students can contribute to Inoue’s (2019) recommendations for short-term study
abroad programs that include a rich variety of activities.
Finally, role playing activities could also help prepare students for travelling abroad and serve
to lower their anxiety. For example, students could role play visiting restaurants that they findon the internet, practice ordering meals, and act out paying the bill and giving a tip at the endof the role play. Students might also find out where the local tourist information office is androle play asking questions and providing answers. These types of activities can lower theelement of the unknown and encourage students to actively explore the local community earlyon during their short-term study abroad program.
While part of the excitement of travel is discovering new places and overcoming challenges, acertain level of preparation is necessary to help students take advantage of the opportunities
short-term study abroad can offer. Pre-departure preparations that make use of inquiry-basedand experiential learning facilitate students finding answers to their own questions related towhere they are going and what they can do once they are there. Students need enoughpreparation so that they hit the ground running once they arrive. Of course, not everything will
always go according to plan, and these misadventures may lead to lasting memories andvaluable learning experiences, but knowing more about where they are going has the potential
to help students avoid feelings of regret related to lost opportunities because of a lack ofknowledge. Instead of thinking about what might have happened if only they had been more
prepared, there is more of a chance that students will return home with feelings of satisfaction
and motivation to continue their studies.

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Limitations and Future Studies
These findings only pertain to a unique group of participants at a particular time in a certain
place. Because of the qualitative nature of this study, the goal wasn’t to produce findings that
could be generalized to other groups of students on different short-term study abroad programs.
Rather, the goal was to understand what was happening for the participants in this study, anddescribe their perceptions of their experiences (Mills & Gay, 2019). However, the findings doprovide interesting insights for stakeholders involved in organizing and delivering short-term
study abroad programs to students from other countries.
The current study also focused on what participants wished they had known and what theywould have done differently, which could have led to findings that seem to highlight thenegative impacts of missing knowledge and possibly inadequate preparation. However, shortterm study abroad programs, such as the one that is the focus of this investigation, have beenin place for a number of years at the host institution, and general observations indicate thatstudents do, in fact, enjoy themselves, and they do appear to have rich and meaningfulexperiences (Douglas, 2015; Douglas, Sano, & Rosvold, 2018). Further study is called for to
examine the extent to which what students wish they had known before a short-term study
abroad experience impacts their overall experience and learning outcomes. The impact of what
students wish they had known specifically on English as an additional language learning anddevelopment is also an important topic to consider in future research studies.
Future studies could involve revising pre-departure programs for short-term study abroad
students to involve more inquiry-based and task-based learning approaches and then examining
the impact of these types of pre-departure activities on the students’ experiences. It would also
be interesting to explore the counterfactual reflections of students from other cultural andlanguage backgrounds to see if similar patterns emerge for non-Japanese students.

Conclusion
Counterfactual inquiry involves exploring what participants would have liked to have known
before an experience and how that knowledge would have changed how they prepared for andtook part in that experience. In the current study, the participants wished they had known more
about the food and drink, local facilities, money matters, shopping, climate and geography, andpersonal characteristics of local people. On reflection, if they had known more about those
aspects of their short-term study abroad experience, they would have altered what they would
have brought with them as well as how they would have spent their time in the host community.
These findings point to the importance of pre-departure preparations that encourage students
to find out more about where they are going and how they can prepare to make the best use of
their time while they are there.
About the Author
Scott Roy Douglas is an associate professor in the University of British Columbia’s Okanagan
School of Education. His focus is on teaching English as an additional language, with particular
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emphasis on short-term study abroad, materials design, and English for academic purposes. He
is the editor of the BC TEAL Journal.
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