Building anEmployees First cultureEmployees FirstIMAGE
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How we all become a partof the Hiab success story

Hiab is on a journey…

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Today, employees are valued and Hiab iscommitted to creating the best possible
opportunities for success. But for us to become
the number one partner in smart and sustainableload handling solutions, we also need to be thenumber one workplace.
Let’s all work together to make Employees First
our way of life at Hiab. It won’t happen overnight,
but it will become a reality when we work as one
team with one dream – building a better
tomorrow for our customers and ourselves.

…to become
Employees FirstIMAGE
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4Colleagues all over the world have been involved inhelping us understand how it feels to work at Hiab.
What’s liked, and what needs to be improved.
And we have listened.
The Employees First initiative was born from adesire to improve everyday life at Hiab for the
beneﬁt of employees, customers and Hiab. Thismeans we will be empowered. And strengths will bedeveloped.

At Hiab, our Employees First culture creates
an environment in which we all feel respected
and heard, see growth opportunities, andshare our core company values.

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Employees First ensures that we are enabled
to do a great job, conﬁdent to make the rightdecisions and motivated to develop andgrow. It enables us to strive for success andwin as a team.
We come to work every day, ready to deliver
an outstanding performance. And go homefeeling Hiab is a great place to work.

5Our ambition to deliver an industry-leading
customer experience starts with each of us.
We recruit, develop, and retain talented
people from all over the world. And invest in
our growth. We innovate what matters. And
strive for continuous improvement.

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We are one team and we have one dream –to be the number one partner in smart andsustainable load-handling solutions.

Hiab Employees FirstIMAGE
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Easiness
Empowerment
ExcellenceOur Employees Firstexperiences
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8To help us think, act and behave Employees First,
we’ve developed the 3E approach, deﬁning what
every employee should experience every day:•Easiness•

Empowerment•

ExcellenceEasiness
ENABLED TO DO A GREAT JOB
We should all have the right tools, processes and support tobe enabled to succeed.

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This is why Hiab works to:•Align strategy, targets and ways of working•

Deﬁne resource and competence needs•Encourage an open and active dialogue between
employees and management

As an employee, it’s highly appreciated if you share input on
Hiab strategy and targets, let managers know what you needto succeed, and suggest changes to bring more simplicity toour processes.

9Empowerment
CONFIDENT TO MAKE THE RIGHT DECISIONSWe should all be entrusted and able to develop in our roles
to be conﬁdent that we can contribute to our success story.

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This is why Hiab works to:•

Promote equal opportunity, inclusion, well-being andcompany values•

Support employees in their development•

Reward collaboration, continuous improvements andnew thinking initiatives

As an employee, it’s highly appreciated if you support acolleague in a tough decision, ﬁnd new ways to motivateyourself and those around you, and follow and build upon
your development plan.

10Excellence
MOTIVATED TO CONSTANTLY IMPROVE
We should all feel encouraged and inspired to push boundaries
and be motivated to contribute to our success story.

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This is why Hiab works to:•

Recognise performance and share successes•Celebrate achievements to establish team spirit•

Encourage active feedback for continuous improvements

As an employee, it’s highly appreciated if you constantly strive
to ﬁnd better ways of working, set goals for yourself and take amoment to thank a colleague who’s achieved something
extraordinary.

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Employees First is who we are. It’s not aslogan, it’s the Hiab way.
We ﬁrmly believe that when we all embraceit, we will prosper as individuals andsucceed as a team.

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12This is how we all become part of the Hiab
success story.

Leadership in anEmployees First culture●●IMAGE
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Lead by example, walk the talk and be a truerole model
Foster an open and transparent dialog
Ask “how can I support you” and listen
Communicate frequently and share
information
Empower people, show respect and be fair
Care for people and their wellbeing
Encourage development and give feedback
Listen to feedback and act on it
Be inclusiveBehaviours in an EmployeesFirst culture First culture
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Safety first, always
Speak up, give feedback
Be proactive, look for and propose solutions
Take accountability
Embrace a solution and growth mindset
Welcome collaboration at all times
Share information and your knowledge,
support your colleagues to growShow respect, be fair and supportive
Take responsibility for your own development,look for opportunities to grow
Remember - also leaders are people andcolleagues

BUILT TO PERFORM

HIAB • JONSERED • LOGLIFT • EFFER • ARGOS • MULTILIFT • MOFFETT • WALTCO • DEL • ZEPRO