Form 4: New Work Item Proposal
Circulation date:2017-09-13
Closing date for voting:2017-12-06

Reference number: N/A(to be given by Central Secretariat)

Proposer (e.g. ISO member body or A liaisonorganization)

ISO/TC N/A/SC N/A☒ Proposal for a new PC

JISCSecretariat

N Click here to enter text.

JISC

A proposal for a new work item within the scope of an existing committee shall be submitted tothe secretariat of that committee with a copy to the Central Secretariat and, in the case of a
subcommittee, a copy to the secretariat of the parent technical committee. Proposals not within
the scope of an existing committee shall be submitted to the secretar iat of the ISO TechnicalManagement Board.
The proposer of a new work item may be a member body of ISO, the secretariat itself, anothertechnical committee or subcommittee, an organization in liaison, the Technical Management
Board or one of the advisory groups, or the Secretary-General.
The proposal will be circulated to the P-members of the technical committee or subcommittee
for voting, and to the O-members for information.
IMPORTANT NOTE: Proposals without adequate justification risk rejection or referr al tooriginator.
Guidelines for proposing and justifying a new work item are contained in Annex C of theISO/IEC Directives, Part 1.
☒ The proposer has considered the guidance given in the Annex C during the preparation ofthe NWIP.
Proposal (to be completed by the proposer)
Title of the proposed deliverable.
English title:
Indirect, temperature-controlled refrigerated delivery services – Land transport ofparcels with intermediate transfer
French title (if available):
N/A(In the case of an amendment, revision or a new part of an existing do cument, show
the reference number and current title)

FORM 4 – New work item proposal
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Scope of the proposed deliverable.
This standard specifies requirements for the provision and operation of indirect,temperature-controlled refrigerated delivery services for refrigerated parcels (whichmight contain temperature-sensitive goods like food, plants, chemical products andcosmetics) in land transport refrigerated vehicles. It includes all refrigerated delivery
service stages from the acceptance (receipt) of a refrigerated parcel from its delivery
service user all the way to its delivery at the designated destination, includingintermediate transfer of the refrigerated parcels between refrigerated vehicles and via
geographical routing. This standard also includes requirements for resources,operations and communications to delivery service users. It is intended for application
by refrigerated delivery service providers.
It does not cover requirements for refrigerated parcel delivery via the modes oftransport by airplane, ship and train. It also does not cover separate requirements forrefrigerated parcels that may be transported in ambient temperatures due to the factthat they contain their own refrigeration materials (e.g. ice packs, refrigerated foam
bricks, dry ice blocks) and are surrounded and enclosed by sealed thermoprotective
packaging that creates a separate refrigerated climate to that provided within thedelivery service. However, these types of refrigerated parcels may be transported
through a refrigerated delivery service.
It does not cover direct refrigerated courier services in which refrigerated parcels arecollected from the delivery service user and transported directly to a recipient without
in-transit transfer. It does not cover requirements for the quality or specifically formeasuring the temperature of the contents of the refrigerated parcels being delivered
and their pre-point of receipt state, but does set the requirements for the refrigerated
delivery service carrying them. It also does not cover the trans port of medical devices
and medical equipment.
Purpose and justification of the proposal*
In recent years there has been a growth in temperature-controlled refrigerated
delivery service in response to the growing need to deliver temperature -sensitive
goods in the form of refrigerated parcels. Such temperature-controlled refrigerated
delivery services have been modelled on typical postal and distribution services.
There is an expectation for further growth of refrigerated delivery services acrossmore countries and there is therefore a recognized need for the refrigerated delivery
services to develop industry standards and good practices in this area.
Consider the following: Is there a verified market need for the proposal? What
problem does this standard solve? What value will the document bring to end -users?
See Annex C of the ISO/IEC Directives part 1 for more information.
See the following guidance on justification statements on ISO Connect:
https://connect.iso.org/pages/viewpage.action?pageId=27590861
Preparatory work (at a minimum an outline should be included with the proposal)☐ A draft is attachedserve as initial basis☐ An outline is attached ☒ An existing document toThe proposer or the proposer's organization is prepared to undertake the preparatory
work required:☒ Yes

FORM 4 – New work item proposal
Version 01/2017☐ No

If a draft is attached to this proposal,:Please select from one of the following options (note that if no option is selected, thedefault will be the first option):☐ Draft document will be registered as new project in the committee's work
programme (stage 20.00)☒ Draft document can be registered as a Working Draft (WD – stage 20.20)☐ Draft document can be registered as a Committee Draft (CD – stage 30.00)☐ Draft document can be registered as a Draft International Standard (DIS – stage40.00)☒ If the attached document is copyrighted or includes copyrighted content, theproposer confirms that copyright permission has been granted for ISO to use thiscontent in compliance with clause 2.13 of the ISO/IEC Directives, Part 1 (see also theDeclaration on copyright).
Is this a Management Systems Standard (MSS)?
☐ Yes ☒ NoNOTE: if Yes, the NWIP along with the Justification study (see Annex SL of theConsolidated ISO Supplement) must be sent to the MSS Task Force secretariat(tmb@iso.org) for approval before the NWIP ballot can be launched.
Indication(s) of the preferred type or types of deliverable(s) to be produced
under the proposal.
☒ International Standard☐ Technical Specification☐ Publicly Available Specification☐ Technical Report

Proposed development track☐ 18 months*☒ 24 months☐ 36 months☐ 48 months

Note: Good project management is essential to meeting deadlines. A committee
may be granted only one extension of up to 9 months for the total project
duration (to be approved by the ISO/TMB).
*DIS ballot must be successfully completed within 13 months of the project’s registration in order
to be eligible for the direct publication process

Draft project plan (as discussed with committee leadership)
Proposed date for first meeting: 2018 April .
Dates for key milestones: DIS submission Click here to enter text.
Publication Click here to enter text.
Known patented items (see ISO/IEC Directives, Part 1 for important guidance)☐ Yes ☒ No
If "Yes", provide full information as annex

FORM 4 – New work item proposal
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Co-ordination of work: To the best of your knowledge, has this or a similar proposal
been submitted to another standards development organization?
☐ Yes ☒ No
If “Yes”, please specify which one(s):Click here to enter text.
A statement from the proposer as to how the proposed work may relate to orimpact on existing work, especially existing ISO and IEC deliverables. Theproposer should explain how the work differs from apparently similar work, orexplain how duplication and conflict will be minimized.
As there is currently no TC specialized for the cold chain logistics or refrigerated
parcel delivery services, it is considered to be appropriate to establish a new PC.
This standard does not conflict with or impact the deliverables of the following TCs/PC.
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This standard does not require the specifications of the hardware like refrigerationequipment, trucks and warehouse, so it does not overlap with the deliverables of TC86.
Similarly, it does not overlap with the scope of ISO/TC122.
This standard does not overlap with ISO 28000 either and it is complementary fortransport service industry.
This standard is not a MSS but it should give consideration to ISO 9001.
This standard does not focus specifically on the contents of refrigerated parcels, and it
doesn’t conflict with ISO 22000, which sets out the requirements for a food safety.
Simultaneously it should induce readers to pay attention to ISO 22000 series.
The scope of ISO/PC 308 is about the standardization in the field of Chain of Custody,
so it would be complementary for this standard in the field of management.

In order to minimize potential conflict and maximizing complementarity with otherstandardization activities, this proposed standard will be collaboratively worked byrelevant TC/SC/WGs as outlined above as well as other potential stakeholders
through inviting liaison experts proactively.
A listing of relevant existing documents at the international, regional andnational levels.
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ISO 9001:2015 Quality Management Systems - Requirements
ISO 22000:2015 Food Safety Management Systems
CAC/RCP 1-1969 Code of practice: General principles of food hygiene
ISO 45001 Occupational health and safety management systems
UN/ATP Agreement on the international carriage of perishable foodstuffs and on thespecial equipment to be used for such carriage
EN 12507:2005 Transportation services. Guidance notes on the application of EN ISO
9001:2000 to the road transportation, storage, distribution and railway goods industries
EN 13011:2000 Transportation services – Good transport chains. Code of practice forthe provision of cargo transport services.
EN 13876:2002 Transport. Logistics and services. Goods transport chains. Code ofpractice for the provision of cargo transport services.
EN 14943:2005 Transport services. Logistics. Glossary of terms.
BS 8477 Code of practice for customer service

FORM 4 – New work item proposal
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Please fill out the relevant parts of the table below to identify relevant affectedstakeholder categories and how they will each benefit from or be impacted by
the proposed deliverable(s).
Benefits/impacts
Industry and commerce –large industry

Industry and commerce –SMEs

Safety, convenient andreasonable refrigerated
transport services help
companies to send their freshcommodities.
Companies providing
refrigerated parcel delivery canimprove their service quality byusing this standard as areference.
Safety, convenient andreasonable refrigerated
transport services help SMEs
to send their freshcommodities and expand theirbusiness areas.

Examples oforganizations/companies tobe contacted
Logistics business associations

Producers of agricultural andfishery products
Restaurants and shops
Delivery service providers

The services also help
restaurants and shops to send
and receive their commodities
and ingredients efficiently.
Companies providing
refrigerated parcel delivery canimprove their service by using
this standard as a reference ina reasonable way. This
standard does not requirecompanies to satisfy excessive
quality with burdensome
investment.
Government

Consumers

LabourAcademic and researchbodiesFORM 4 – New work item proposal
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The deliverable can lead to thereinforcement of social
infrastructure through building
network of refrigerated delivery
service and realizes economic
development and prosperous
life.
Consumers come to be able tobuy fresh foods, beverage
produced in a distant area
online.
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Transport ministry

Click here to enter text.

Click here to enter text.

Consumer Groups/
Organizations

Click here to enter text.

Standards application
businesses
Non-governmentalorganizations

Click here to enter text.

Click here to enter text.

Click here to enter text.

Click here to enter text.

Other (please specify)

Click here to enter text.

Click here to enter text.

Liaisons:

Joint/parallel work:

A listing of relevant external internationalorganizations or internal parties (other ISO
and/or IEC committees) to be engaged as
liaisons in the development of thedeliverable(s).

Possible joint/parallel work with:

ISO/TC34/SC17 Management systems forfood safety
ISO/PC308 Chain of Custody
ISO/TC 234 Fisheries and aquaculture☐ IEC (please specify committee ID)

Click here to enter text.
☐ CEN (please specify committee ID)

Click here to enter text.
☐ Other (please specify)

Click here to enter text.

A listing of relevant countries which are not already P-members of thecommittee.

Click here to enter text.
Note: The committee secretary shall distribute this NWIP to the countries listed above
to see if they wish to participate in this work
Proposed Project Leader (name ande-mail address)

Name of the Proposer(include contact information)

Dr. Toshinori Nemoto

Mr. Naotake Fujishiro, Deputy
secretary General, JISC

President, Japan Association ofPlanning and Public Managementjisc-iso@meti.go.jp

Professor Emeritus of HitotsubashiUniversityProfessor of Keiai University
Former President, Japan Logistics
Societytoshinori.nemoto@r.hit-u.ac.jp

Click here to enter text.
This proposal will be developed by:☐ An existing Working Group (please specify which one: Click here to enter text.)☐ A new Working Group (title: Click here to enter text.)(Note: establishment of a new WG must be approved by committee resolution)☒ The TC/SC directly☐ To be determined

FORM 4 – New work item proposal
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Supplementary information relating to the proposal☒ This proposal relates to a new ISO document;☐ This proposal relates to the adoption as an active project of an item currently
registered as a Preliminary Work Item;☐ This proposal relates to the re-establishment of a cancelled project as an activeproject.
Other:

Click here to enter text.
Maintenance agencies and registration authorities☐ This proposal requires the service of a maintenance agency. If yes, please
identify the potential candidate:☐ This proposal requires the service of a registration authority. If yes, please
identify the potential candidate:

NOTE: Selection and appointment of the MA or RA is subject to the procedure outlinedin the ISO/IEC Directives, Annex G and Annex H, and the RA policy in the ISO
Supplement, Annex SN.
☐ Annex(es) are included with this proposal (give details)

Click here to enter text.
Additional information/questions
BSI PAS 1018, an initial basis of the new international standard, was published inFebruary 2017. BSI PAS 1018 was developed by a steering group composed ofexperts from UK, China and Japan, while JISC took every opportunity to share theimportance of the standard with ISO members who showed their general support tothe standard. JISC is committed to maintain global relevance of the proposed
standard, and highly appreciate active participations of ISO members in the standard
development work.

FORM 4 – New work item proposal
Version 01/2017