The Next Move
Bill McDermottCEO, SAP@BillRMcDermott

The Best-Run Businesses
Make the World Run Better

Customers
390K193 Countries

SAP HANA
23K Customers

SAP Cloud
150M Users

SAP CloudPlatform
1.5B Hits per day

SAP S/4HANA
8.7K Customers

Business Networks
2T USD Transactions

SAP Leonardo
25 Industries

3M Suppliers

Alicia Tillman

Chief Marketing Officer, SAP@aliciatillman

Todd Thompson

Chief Information Officer, doTerra@ToddThomson

Customer-driven growth revolution

A Customer Revolution
Alex Atzberger

President, SAP Customer Experience@aatzberger

Experience fuels this revolution.

Brands are defined by customers.

Revolutionary Forces

Treat melike a person

Protectmy data

Deliver onyour promiseThe 4th Generation of CRM

4th Generation Customer Experience Suite

SAP C/4HANA
Unified User Experience
Embedded Intelligence — SAP Leonardo
Extension Framework & Microservices Ecosystem — SAP Cloud Platform
SAP Marketing CloudSAP Commerce Cloud

SAP Sales CloudSAP Customer Data Cloud

SAP Service CloudTrusted Relationships

Artificial Intelligence

Augmented Humanity

Deliver the Intelligent EnterpriseWinning with theIntelligent Enterprise
Vuyiswa M’Cwabeni

Chief of Staff
Products & Innovation, SAP@VuyiswaMCwabeni

Bernd Leukert

Executive Board Member
Products & Innovation, SAP@LeukertB

Rob Enslin

Executive Board Member
Cloud Business Group, SAP@RobertEnslin

SAP Strategy for Intelligent Suite

Integration throughdata exchange

Integration throughdata sharing

SAP Cloud Businesses
Engaging 150 Million Users

SAP S/4HANA SuccessConversion
from ERP to S/4HANA

23%

48%

Reduction in
Implementation Time>8,700

Customers onSAP S/4HANA>1,800

Customers Liveon SAP S/4HANA>3,800

Live CustomerProjects

Comprehensive scope
coverage across

25 Industries

Connecting
the EnterpriseSAP Cloud Platform

Reusable Business Services

Master Data as a Service

On Premises

Multi-CloudSAP Data Hub has the potential
to be SAP’s next game changer.
Wiebe van der Horst
Managing Director BASF Business Services

Intelligent Suite: What’s ahead
Q2 2018/Ready Now

Q3 2018

Q4 2018

Q1 2019

Total Workforce

Total Workforce

Total Workforce

Total Workforce

Experience – Digital Assistant to guide users /Fiori Launchpad for Key Personas (preview)Intelligence – Learning Recommendations andEmbedded Insights via SAP Analytics Cloud (preview)

Experience – Digital Assistant for Onboarding,Timesheets and Learning (use-cases)

Intelligence – Talent – People like me and Embedded
Insights via SAP Analytics Cloud (early adopter)

Recruiting – Job Analyzer / Business Bias
Language Checker

Lead to Cash

Lead to Cash

Lead to Cash

Loyalty Service on SCPSAP Cloud Platform Extension Factory (Kyma)
GA Integrated Commerce + Marketing

Lead to Cash scenario Foundation complete

Lead to CashCommerce Cloud V2

CallidusCloud Commissions, DataHug with C4C

CallidusCloud CPQ integration with C4C

Customer Data Cloud and Master Data as a Service integration

SAP Customer Data CloudProfile reuse services launch on SCPMy Home Suite Portal as central entry point
CallidusCloud and Commerce
Master Data as a Service – Customer Attributes

Master Data as a Service – Business Partner

Q2 2019

Q3 2019

Q4 2019

Q1 2020

Total Workforce

Total Workforce

Total Workforce

Total Workforce

Experience – Digital Assistant for Manager Self Service
and Recruiting (use-cases)

Master Data as a Service: Person Master

Experience – Digital Assistant for payroll pay statement(use-cases preview)Intelligence – Total Workforce Analytics via
SAP Analytics CloudIntelligence – Embedded Insights and Total Workforce
Analytics via SAP Analytics Cloud;Lead to CashIntelligence – People Analytics via SAP Analytics Cloud(early adopter)
Onboarding 2.0 – Total Workforce (early adopter)
Lead to Cash
Lead to Cash scenario for IMC and High tech Industries
SAP C/4HANA cloud integrations to Customer Master
Data as a Service

Experience – Digital Assistant – SAP CoPilot
Total Workforce Planning with data intelligence
Candidate Relationship – Intelligent Recruiting with
Talent Pools (preview)
Lead to Cash
Full Automation of Provisioning of C/4HANA portfolio

Intelligence – Recruiting Resume Matcher
Lead to Cash
Lead to Cash scenario for focus Industries completeIntelligent Enterprise Top 10

Data Foundation

Intelligent Enterprise Top 10

Platform for Innovation

Intelligent Enterprise Top 10

Single View of the Customer

Intelligent Enterprise Top 10

Intelligent ERPIntelligent Enterprise Top 10

Total Workforce

Intelligent Enterprise Top 10

Industry 4.0

Intelligent Enterprise Top 10

Business Networks

Intelligent Enterprise Top 10

Advanced Analytics

Intelligent Enterprise Top 10

Augmented Humanity

Intelligent Enterprise Top 10

Integration

Intelligent Enterprise Top 10

Simon Fuller

Founder and CEO, XIX Entertainment@ XIX_NEWS