BA01387R/09/EN/02.22-00
71601912
2022-12-22

Products

Solutions

Valid as of version
ENU000A, V2.04.xx

Operating Instructions
Memograph M, RSG45
Advanced Data Manager
Additional Instructions: Telealarm option for alarm
messages

Services

Memograph M, RSG45

Table of contents

Table of contents
1

General description of thefunction . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1
1.2

Prerequisites and software history . . . . . . . . . .
Description of the telealarm function(message transmission) . . . . . . . . . . . . . . . . . .
Alarm statistics . . . . . . . . . . . . . . . . . . . . . . . .
Safety and dangers . . . . . . . . . . . . . . . . . . . . .

1.3
1.4

4
4
5
5

2

Device configuration, application
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.1
2.2
2.3

General programming guidelines . . . . . . . . . . . 6
Setup → Application → Telealarm . . . . . . . . . . . 6
Setup → Advanced setup → Application →Signal analysis (alarm statistics) . . . . . . . . . . . 11
Setup → Advanced setup → Communication→ Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setup → Advanced setup → Outputs → Relay . . 13
Use during operation . . . . . . . . . . . . . . . . . . . 14
2.6.1 Text messages in the event of analarm . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.2 Example of forwarding telealarm
messages/SMS messages . . . . . . . . . . 15
2.6.3 Querying values by cellular phone/
SMS . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.6.4 Event logbook/audit trail . . . . . . . . . . 17
2.6.5 Alarm statistics in signal analysis . . . . 18
2.6.6 Checking/displaying reception
quality . . . . . . . . . . . . . . . . . . . . . . . 19
2.6.7 Status telealarm . . . . . . . . . . . . . . . . 19
2.6.8 Test function of the remotecontrolled relays . . . . . . . . . . . . . . . . 19
2.6.9 Test function for sending SMS/email . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.4
2.5
2.6

3

Error messages andtroubleshooting . . . . . . . . . . . . . . . . . . . 19

4Technical data . . . . . . . . . . . . . . . . . . . . 19

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3General description of the function

Memograph M, RSG45

1

General description of the function

NOTICE
This manual contains an additional description for a special software option.
These additional instructions are not intended as a substitute for the Operating
Instructions!
‣ Detailed information can be found in the Operating Instructions and the additional
documentation.
Available for all device versions via:
• Internet: www.endress.com/deviceviewer• Smartphone/tablet: Endress+Hauser Operations App

1.1

Prerequisites and software history

The Telealarm option is supported as of Field Data Manager (FDM) software version
V1.25.0.0. The current version of the software is included in the delivery. For installation
instructions, see the Operating Instructions.
Overview of device software history:
Unit software
Version / date

Softwaremodifications

FDM analysis
software version

Version of OPC server

OperatingInstructions

V2.00.00 /09.2015

Telealarm option
added

V1.25.0 andhigher

V5.00.03 and higher

BA01387R/09/01.
15

V2.04.06 /10.2022

Bug fixes

V1.6.3 and higher

V5.00.07 and higher

BA01387R/09/EN/02.22-00

1.2

Description of the telealarm function (message
transmission)

The device should send the following information when certain events occur:• SMS (only using GSM modem)• E-mail (only by Ethernet)• SMS and e-mail simultaneously (only using Ethernet and GSM modem or GPRS/UMTS
modem)
This SMS/message/e-mail contains the following data:• Date/time of event in the time format configured at the device• The device name (device tag) entered• A unique message ID generated by the device (only for SMS messages if the Confirm
message function is active)• The message as text
The events can be:• Set point violations (a message at the start of the set point violation)• Switching of digital inputs or math channels (for the State result)
If several events occur at the same time, they are sent one after the other. This canresult in a delay in delivering the message (no real-time alarm).

4

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Memograph M, RSG45

General description of the function

GSM
Modem

SMS

RS232

12.02.2015 13:39:59
Relay

GPRS
Modem

Pump station
Failure pump 1

E-mailEthernet

E-mailRouterEthernet
Relay
A0051870

1

Different options for sending telealarm messages

1.3

Alarm statistics

The following data are determined via the signal analysis cycles:• How often was the set point violated (frequency)?
• How long was the set point violated in total (in operating hours format 0000h00:00)?
The alarm statistics function is switched off in the default settings. The alarm statistics are
generated for every active signal analysis (same run time).
In the case of externally controlled signal analysis, alarm statistics are not generated forthe time the analysis is not active.
The alarm statistics are only generated for analog set points (upper, lower, inband/
outband or gradient). No statistics are generated for set points at counter.
To determine the frequency, the device only reacts to the Low → High flank. If the set
point is already violated at the time the analysis is started, the frequency value is NOT
increased.
Example: Set point constantly violated from 08:59:50 to 09:01:10, analysis cycle 1 minute:Time spanFrequency Duration08:59:00 – 08:59:59

1

10 s

09:00:00 – 09:00:59

0

60 s

09:01:00 – 09:01:59

0

11 s

1.4

Safety and dangers
The device’s operating system is equipped with protective mechanisms that canprotect the device software against typical threats from the outside.

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5Device configuration, application setup

Memograph M, RSG45

The manufacturer does not accept any responsibility for the timely transmission of alarms.
External factors such as the network availability of providers or a network disruption(Ethernet) can prevent an alarm from being forwarded.

2

Device configuration, application setup

2.1

General programming guidelines

1.

First install and configure the device as described in the Operating Instructions
BA01338R. Observe all the safety instructions!

2.

Initialize the modem in the main menu under Diagnostics → Initialize modem (seethe Operating Instructions).

3.

Check the network availability, see Section 2.6.6 →  19 of this manual.

4.

Make the additional settings needed for the telealarm (see the next section).

5.

Test the telealarm function, see Section 2.6.8 →  19 and Section 2.6.9 →  19of this manual.

6.

Configure the display, for example select the display mode. See from Section 11 of
the Operating Instructions BA01338R.

2.2

Setup → Application → Telealarm

Settings for alarms via a modem connected to the device or by e-mail.
Depending on the selected function, the device's user interface is adapted so that eachtime only required parameters have to be checked/set.

A0051857

2

6

Expert → Application → Telealarm

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Memograph M, RSG45

Device configuration, application setup"Application → Telealarm"menu items

Configurable parameters(factory settings are highlighted in bold)"General" submenu

General settings for telealarm operation.

Direct access code

A0051858

3

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Expert → Application → Telealarm, "General" submenu

Telealarm active

No: Telealarm function is switched off.
Yes: Telealarm function is switched on.
Picklist: No, Yes

510000-000

On error

Switches a relay if all attempts to send an SMS or
e-mail have failed.
Switches a relay if none of the recipients could be
notified by SMS or e-mail.
Note: The relay is reset once the message has beensuccessfully sent.
Picklist: Not used, Relay x (xx-xx)

510001-000"Setup SMS" menu

Settings that are required if alarms are to be sent
by SMS.
Number of trials
Number of dial attempts. If no connection isestablished, several attempts are made to make aconnection (up to the number of times configuredhere).
User input: 1 to 99
Factory setting: 3510010-000

Pause between calls
Wait time until next call after an unsuccessfulconnection attempt.
User input: 1 to 999 seconds
Factory setting: 60 s

510011-000

Priority
Specify which action should have higher priority.
Here you can specify whether the process ofsending an SMS should interrupt measured value
read-out currently in progress (priority: send SMS)
or whether the device should wait to send the SMS
until the read-out process is finished (priority: readout data).
Picklist: Send SMS, Read out data

510012-000

PIN number
In general, the GSM terminal has to be enabledagain with the PIN number after a power off event.
Enter the PIN number of your SIM card here. 0000
deactivates the PIN prompt.
Text entry: 4-digit
Factory setting: 0000
Note: An invalid PIN number can cause the SIM
card to be locked. This means that SMS messages
cannot be received or sent.

510013-000

7Device configuration, application setup"Application → Telealarm"menu items

Memograph M, RSG45

Configurable parameters(factory settings are highlighted in bold)

Direct access code

SMS service no.
510014-000
If the device is connected to a GSM modem, the
SMS message can be transmitted directly using the
SMS service number. The number can be obtained
from the mobile provider.
Note: The service number must be entered with thecountry code (e.g. +49... for Germany). The service
number is generally stored on the SIM card and theuser does not have to enter any number. Text
entry: max. 22-digit
Confirm message
510015-000
Configure whether telealarm messages should be
confirmed by SMS.
Note: The operating item Send to all recipients(see Alarm x menu) must be set to No to be able touse this function.
Picklist: No, Yes
Confirm timeout
510016-000(only for Confirm message - Yes)
Configure how long the recipient of the message
has to confirm the alarm message by SMS. If therecipient does not confirm the message in time, amessage is sent to the next recipient (if defined).
User input: 1 to 9999 minutes
Factory setting: 10 minutes
Note: To be able to acknowledge receipt of the
SMS, the recipient has to send the unique message
ID they received by SMS back to the device.
This is done in 2 different ways (depends on
cellular phone):
1. Select Reply, and enter the ID (e.g.
ID=12345678) manually in the SMS
2. Select Forward and select the telephone number
from the address book.
A valid message ID must be sent back to the device
before the SMS is considered to be sent
successfully.
Additional call
510017-000
The device can also call the telephone number towhich the SMS has already been sent. The call isended automatically when the receiving party picks
up. The attempt to make a call is aborted after 60
seconds if the receiving party on the other end does
not pick up.
Note: Not every cellular phone/provider supports
this function (Data call must be supported).
Note: The function only makes sense if therecipient has a cellular phone without calling line
identification restriction (CLIR)!
Picklist: No, Yes
Check SMS received
510018-000
Specify whether the device should cyclically check
whether new SMS messages have been received(remote request/remote control).
Note: If this function is active, existing data
connections are automatically terminated!
This function must be set to No if a GPRS modem isconnected!
Picklist: No, Yes"Setup e-mail (sender)" submenu

8

Settings that are required if alarms are to be sentby e-mail.
Note: e-mails can only be sent by Ethernet!

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Memograph M, RSG45"Application → Telealarm"menu items

Device configuration, application setup

Configurable parameters(factory settings are highlighted in bold)
SMTP hostEnter your SMTP host here. If necessary, contact
your network administrator or e-mail provider.

Direct access code
510062-000

Server requires SSL
510061-000
Specify whether the e-mail server requires a secureconnection (SSL).
STARTTLS: Runs on the same TCP port as
unencrypted SMTP (port 25 or 587).
SMTPS: Completely encrypted with separate TCP
port (465).
If necessary, contact your network administrator ore-mail provider.
Port
510063-000
Enter your SMTP port here. If necessary, contact
your network administrator or e-mail provider. The
default value changes depending on the setting inServer requires SSL
User input: max. 4-digit
Factory setting: 25"Phone numbers" submenu

SenderEnter the e-mail address of the device here (thistext appears as the sender of the e-mail). If
necessary, contact your network administrator ore-mail provider.
Text entry: max. 60-digit.

510064-000

User nameEnter the user name of the e-mail account here. If
necessary, contact your network administrator ore-mail provider.
Text entry: max. 60-digit.

510066-000

Password
Enter the password for authentication here. If
necessary, contact your network administrator ore-mail provider.
Text entry: max. 22-digit.

510067-000

Enter all the telephone numbers to which amessage should be sent in the event of an alarm.
Note: The assignment to the alarms is performed
later.
Number 1-20
510030-000 to
Enter a telephone number to which a message
510049-000
should be sent. User input: max. 22-digit.
Note: Some providers also allow e-mails to be sent
via SMS. In this case, an @-symbol, followed by the
number of the e-mail address (1-20 in the E-mailaddresses submenu) must be appended to a
special telephone number.
Example T-Mobile: 8000

"E-mail addresses" submenu

Enter all the e-mail addresses to which a message
should be sent in the event of an alarm.
E-mail address 1-20
510080-000 to
Enter an e-mail address to which a message should 510099-000
be sent.
Enter text in the following format: x@y.z, min. 5digit, max. 60-digit.

"Errors" submenu

Specify who should receive e-mails when errors(Fxxx messages) occur.
Recipient 1
Select who should receive the e-mail.
Picklist: Not used, E-mail address (all addresses
entered in E-mail addresses)

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510120-000

9Device configuration, application setup"Application → Telealarm"menu items

Memograph M, RSG45

Configurable parameters(factory settings are highlighted in bold)

Direct access code

Recipient 2
Select who should receive the e-mail.
Picklist: Not used, E-mail address (all addresses
entered in E-mail addresses)"Maintenance required" (submenu)"Send e-mail following analysis"
submenu"Alarm 1" to "Alarm 35"
submenu

510121-000

Specify who should receive e-mails when
maintenance is required (Mxxx messages).
Recipient 1
Select who should receive the e-mail. Picklist: Not
used, E-mail address (all addresses entered in Email addresses)

510130-000

Recipient 2
Select who should receive the e-mail.
Picklist: Not used, E-mail address (all addresses
entered in E-mail addresses)

510131-000

Specify whether an e-mail should be sent following
the analysis.
The e-mail has an attached CSV file containing theanalysis data.
Note: The e-mail is not resent if an error occurs(incorrect configuration, e-mail server unavailableetc.).
Analysis 1-4
Picklist: Yes, No

510140-000 to
510143-000

Recipient 1-2 selected
Select the intended recipient of the analysis.
Picklist: Not used, Phone number xx, E-mailaddress xx

510144-000 to
510145-000

Configure the setting for this alarm.
Note: The Alarm x menus only appear if at least one e-mail address or telephone number
has been entered.

A0051860

410

Expert → Application → Telealarm, "Alarm 1" submenu

Trigger

Configure the set point or channel that controls the 510200-000 toalarm.
510200-034
Picklist: Switched off, Set point x, Digital input x,
Maths xNote: Digital input x: only for on/off event; Maths
x: only for The result is = State

Send to all recipients

No: Once a call has been placed successfully, no
additional telephone numbers are called or e-mails
sent for the alarm.
Yes: In the event of a telealarm, all the telephone
numbers configured for the alarm are called or emails sent.

510201-000 to
510201-034

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Memograph M, RSG45"Application → Telealarm"menu items

Device configuration, application setup

Configurable parameters(factory settings are highlighted in bold)

Direct access code

Release by(only for Trigger - Digital input x or
Maths x)

Alarm is output when the digital input is switchedon (L->H) or off (H->L).
Picklist: Flank change L->H, Flank change H->L,
L->H and H->L

510202-000 to
510202-034

Recipient 1

Select who should receive a message (e-mail or
510203-000 to
mobile communications provider).
510203-034
Picklist: Not used, E-mail, Cellular phone
E-mail: The message is sent by e-mail as plain
text. No e-mails with attachments are sent. If there
are problems delivering the e-mails, a maximum of
3 attempts to send the e-mail are made, each 5
minutes apart. Subject of the e-mail: <device tag>.
Cellular phone: The message is sent to a cellular
phone as an SMS. (Option only possible if GSM
terminal is selected under General → Setup SMS→ Modem type.)
Note: The messages sent and delivery problems arelogged in the event logbook.

Recipient 1 selected(Only if Recipient 1 is selected)

Select who should be notified in the event of an
510204-000 toalarm.
510204-034
Picklist: Not used, Phone number x, E-mail addressx
Note: Can only be selected if a number or e-mailaddress has already been entered (see Application→ Telealarm → General → Phone numbers/email addresses)

Recipient 2(See Recipient 1)510205-000 to
510205-034

Recipient 2 selected(Only if Recipient 2 is selected)(See Recipient 1 selected)

510206-000 to
510206-034

Recipient 3(See Recipient 1)510207-000 to
510207-034

Recipient 3 selected(Only if Recipient 3 is selected)(See Recipient 1 selected)

510208-000 to
510208-034

Recipient 4(See Recipient 1)510209-000 to
510209-034

Recipient 4 selected(Only if Recipient 4 is selected)(See Recipient 1 selected)

510210-000 to
510210-034

2.3

Setup → Advanced setup → Application → Signal
analysis (alarm statistics)

Settings in order to obtain signal analyses for user-definable time ranges/cycles and thefunction to manually reset the signal analyses.
Only settings relevant for the telealarm are described here. For all the other signal
analysis functions, see the Operating Instructions.
Depending on the selected function, the device's user interface is adapted so that each time
only required parameters have to be checked/set.

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11Device configuration, application setup

Memograph M, RSG45

A0051861

5

Setup → System → Signal analysis → Alarm statistics"Setup → Advanced setup →Application → Signal
analysis" menu items

Configurable parameters (factory settings are highlighted in bold)

Direct access code

Alarm statistics

The following data can be determined via the signal analysis cycles (e.g. daily analysis):440006-000• How often was the set point violated (frequency)• How long was the set point violated (duration in operating hours format 0000h00:00)
Picklist: No, Yes
Notes:• The alarm statistics are generated for every active signal analysis (same run time). In thecase of externally controlled signal analysis, alarm statistics are not generated for thetime the analysis is not active.
• The alarm statistics are only generated for analog set points (upper, lower, inband/
outband or gradient). No statistics are generated for set points at counter.
• Set points can be set for the data of the alarm statistics. These set points can monitor thefrequency or duration of set point violation for the analysis duration. Configuration
under Setup → Application → Set points → Set point x → Channel or Type (seeOperating Instructions).
• Yes should be selected here for the Rain spillway basin RSB option.
Group days
(only for Alarm statistics Yes)

Set how often the weekly, monthly or yearly analyses should be calculated.
No: Each individual set point violation is counted.
Yes: The number of days during the analysis cycle on which at least one set point violation
occurred is recorded (e.g. required for the number of overflows in the rain spillway basin).
Picklist: No, Yes
Note: Yes should be selected here for the Rain spillway basin RSB option.

2.4440008-000

Setup → Advanced setup → Communication →Ethernet

Settings required if you are using the Ethernet interface of the device.
Only settings relevant for the telealarm are described here. For all the other signal
analysis functions, see the Operating Instructions.
"Setup → Advanced setup →Communication → Ethernet"
menu items

Configurable parameters (factory settings are highlighted in bold)

Domain Name System (DNS)

Please enter the IP address of the DNS server (you can get this from your network
150009/000
administrator).
Factory setting: 000.000.000.000
Is needed if you wish to send e-mails and want to use the e-mail server name instead of theIP address (e.g. smtp.example.org).

12

Direct access code

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Memograph M, RSG45

Device configuration, application setup

2.5

Setup → Advanced setup → Outputs → Relay

Relay settings for the Telealarm function.
It is possible to control the relays in the device remotely with the Telealarm option. An
acoustic or optical signal, or a pump, can be switched on or off by controlling the device
relays remotely using a cellular phone or PC before someone is present onsite.
Only settings relevant for the telealarm are described here. For all the other functionsof the outputs and relays, see the Operating Instructions.

A0051862

6

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Setup → Outputs → Relay → Relay x → Remote controlled

13

Device configuration, application setup

Memograph M, RSG45"Setup → Advanced setup →Outputs → Relay → Relay x"
menu items

Configurable parameters (factory settings are highlighted in bold)

Direct access code

Remote controlled

Configure whether the relay may be controlled remotely (e.g. PC or SMS).
Picklist: No, Yes

330002/000 to
330002/011

Notes:• The relay in question may then not be used for other purposes, such as set point
monitoring.
• The names for the relays can be set in the device (see Operating Instructions).
• Relay remote control is logged in the event logbook.
• If user administration is enabled, the user who last logged on remains logged on. If nouser is logged on, the remote control function does not log any user onto the device.
However, the event logbook records who controlled the relay remotely.
• The relays' last status (ON or OFF) remains even after a power failure.
Function:
By OPC server: The relays of the device can be switched on and off with the optional OPC
server (remote controlled). If user administration is enabled, the following user is used forthe event logbook/audit trail: ID: Remote, Name: OPC.
By PROFIBUS/Modbus/PROFINET: The relays of the device can be switched on and off by
PROFIBUS/Modbus/PROFINET (option) (remote controlled). If user administration isenabled, the following user is used for the event logbook/audit trail: ID: Remote, Name:
Fieldbus.
By SMS: The relays of the device can be switched on and off by SMS (remote controlled).
Note: A GSM modem must be connected to the device so that the SMS message can bereceived. The device can only be accessed by SMS via the telephone numbers saved in thedevice (authentication). Calling line identification restriction must be disabled on thecellular phone for this purpose! If user administration is enabled, the following user is used
for the event logbook/audit trail: ID: SMS, Name: <Phone number>.
The user must send the following SMS message to switch a relay:
Open: RELAY<no.>=OFF (example: RELAY3=OFF opens relay no. 3)
Close: RELAY<no.>=ON (example: RELAY3=ON closes relay no. 3)
Note: <no.> is the relay number (1 to 12); a maximum of 1 relay can be controlled per SMS.
These commands are based on the Closing operating mode. If the relay is working in theOpening operating mode, the commands have exactly the opposite effect. No spaces are
permitted within the command. The commands are recognized regardless of whether they
are upper case or lower case. The sender receives a status message in the form of an SMS.

The modified settings do not take effect until you return to display mode (groupdisplay) after parameterization. Exit the operating menus by repeatedly pressing the
Back menu item.

2.6

Use during operation

2.6.1

Text messages in the event of an alarm

If an alarm occurs, an individual message with the following contents is sent per alarm to
the selected recipients:• Date/time (in the format configured at the device);• The device name <device tag> entered;• A unique 10-digit message ID generated by the device (only for SMS if the Confirm
message function is active)• A text message, depending on what triggered the message:

14

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Memograph M, RSG45

Device configuration, application setup

TriggerContents of SMS or e-mailSet point violation

The alarm text entered under Setup → Advanced setup -> Application -> Set
points → Set point x → Event text LV on is sent. If no message has been stored,
the device automatically generates its own unique text (e.g. Analog 1 > 90%).

Switching digital inputs

The alarm text entered for L->H or H->L under Setup → Advanced setup → Inputs→ Digital inputs → Digital input x is sent. If no message has been stored, thedevice automatically generates its own unique text (e.g. Digital 1 L->H).
Note: The function is only possible if On/Off event or Event + operation time has
been selected for the digital input.

Example of a complete alarm: 27.02.2015 15:23:16 <device name> Analog 5 > 50.0 %2.6.2

Example of forwarding telealarm messages/SMS messages

Procedure for activating the function for forwarding telealarms:
1.

Activate the telealarm under Setup → Advanced setup → Application → Telealarm→ General.

2.

Make the necessary settings under Setup → Advanced setup → Application →Telealarm → General → Setup SMS:
Select Yes to confirm the message and configure "Confirm timeout" (e.g. 10 minutes).

3.

Create at least 2 telephone numbers under Setup → Advanced setup → Application→ Telealarm → General -> Phone numbers.

4.

Make the necessary settings under Setup → Advanced setup → Application →Telealarm → Alarm x:
Send to all recipients: No

5.

Recipient x: "Cellular phone".
At least 2 recipients must be assigned.

Procedure in the event of an alarm:• The device sends the SMS to the first recipient configured (e.g. recipient 1).
• If this recipient does not send an SMS confirming receipt within the set time (Confirm
timeout, e.g. 10 minutes), the device sends the SMS to the next recipient configured(e.g. recipient 2) (=forwarding).
• If this recipient now confirms the message within the set time (Confirm timeout, e.g. 10
minutes), the telealarm message is concluded.
• If this second recipient does not acknowledge the message in time, the device sends the
SMS to the next recipient configured. If no other recipient is configured, an error
message is output at the device, an entry is saved in the event log and a relay is switched
if Setup → Advanced setup → Application → Telealarm → General, on error: is
configured.

Confirm timeout
Pause
betweencalls
1st dial-up
trial

Event
of
alarm

SMS
could notbe sent

Pause
betweencalls

2nd dial-up
trial

SMS
could notbe sent

Confirm timeout

Time to confirm the alarm

3rd dial-up
trial

SMS sent
successfully

next recipient
or alarm relay

no alarm confirmingof the recipienttA0051871

7

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Sequence of steps in the event of an alarm: sending and acknowledging telealarms by SMS

15

Device configuration, application setup

Memograph M, RSG45

NOTICETo be able to acknowledge receipt of the SMS, the recipient has to send the uniquemessage ID they received by SMS back to the device.
This is done in 2 different ways (depends on cellular phone):‣ Select Reply, and enter the ID (e.g. ID=12345678) manually in the SMS,
‣ Select Forward and select the telephone number from the address book.
A valid message ID must be sent back to the device before the SMS is considered to be sent
successfully.
If several events occur at the same time, they are sent one after the other. This canresult in a delay in delivering the message (no real-time alarm).

2.6.3

Querying values by cellular phone/SMS

Instantaneous values of individual channels and groups, as well as analyses of the device,
can be queried by SMS.
The message is always in English.
A GSM modem must be connected to the device so that the SMS message can bereceived. The device can only be accessed by SMS via the telephone numbers saved in
the device (authentication). Calling line identification restriction must be disabled on
the cellular phone for this purpose! If user administration is enabled, the followinguser is used for the event logbook/audit trail: ID: SMS, Name: <Phone number>.
No spaces are permitted within the command. The command is recognized regardlessof whether it is upper case or lower case. If the commands are invalid (incorrect
format, unknown channels/groups, channel switched off, analysis switched off etc.),
an error message is sent to the sender by SMS (except when authentication isincorrect). A maximum of 1 instantaneous value or the values of a group can bequeried per SMS.
Querying instantaneous values and analyses of individual channels
The user must send the following SMS message to query a value by SMS:
GET

<type> channel type:<ch> channel number<mode> type of measured value

GET

A; Analog channel

1 to 40;1

Instantaneous value

GET

D; Digital channel

1 to 14;

2

Counter status, analysis 1

GET

M; Math channel

1 to 8;3Counter status, analysis 2

GET4Counter status, analysis 3

GET5Counter status, analysis 4

GET

6Totalizer

Example:An SMS with the text GETA;8;1 calls up the instantaneous value of analog channel 8.
An SMS with the text GETM;1;6 calls up the totalizer of analysis 1 from mathematics channel 1.
Structure of the SMS response:
If OK:<date/time><device tag> (device name)<channel identifier> = <value> <dim> I(<counter type>)I
In the event of an error<date/time><device tag> (device name)error message
Example of an SMS response:

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Memograph M, RSG45

Device configuration, application setup

05.10.2015 15:08:00<device tag> (device name)tank1 = 20 m
Legend:<date/time> = time when the instantaneous values were measured (in the format set at the device)<channel identifier> = channel identifier<value> = measured value<dim> = unit/dimension<counter type> = type of analysis (optional, i.e. only if counters are read out)

Querying values of a group

The user must send the following SMS message to query an instantaneous value of a groupby SMS:
GROUP<no> group number:

GROUP

1 to 10group number

At the very maximum, the values of one group can be queried per SMS. The measured
values (instantaneous value/counter) that are displayed in the group are the values thatare returned.
Special situation: If a measured value is displayed in alternation (i.e. the instantaneous
value and counter alternate on the display), only the instantaneous value is sent.
An SMS can contain a maximum of 160 characters. If the response is longer than this, theresponse is split into several SMS messages.
Structure of the response:
If OK:<date/time><device name><group name>For every channel of the group: <no> = <value> <dim>
In the event of an error<date/time>: error message
Legend:<no> = channel of the group (1 to 8)<value> = measured value<dim> = unit/dimension

2.6.4

Event logbook/audit trail

During operation, the event logbook can be called up in the measured value display bypressing softkey 1 (user-definable) or via Main menu → Display/operat. → Event log/
audit trail:

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Device configuration, application setup

Memograph M, RSG45

A0051863

8

Event log/audit trail

The following events can be viewed here:• Messages sent and delivery errors• Telealarm function test
• Relay remote control• Instantaneous value polling by SMS• If user administration is enabled, authentication which has been approved and denied
via remote control (with user names)
For this, select the relevant entry in the event logbook and press softkey 3 Details. To
return to instantaneous value display, press softkey 1 Esc.

2.6.5

Alarm statistics in signal analysis

During operation, signal analysis with alarm statistics can be called up in the measured
value display via Main menu → Extras → Signal analysis:

A0051864

9

Signal analysis with alarm statistics

The alarm statistics are displayed here in addition to the selected signal analysis (seeOperating Instructions).
To return to instantaneous value display, press softkey 1 Esc.
The alarm statistics are reset via normal signal analysis Setup → System → Signal
analysis → Reset to zero.
The data of the alarm statistics can also be displayed (in the measured value table),printed out and exported with the PC software supplied.
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Memograph M, RSG45

Error messages and troubleshooting

2.6.6

Checking/displaying reception quality

The device checks the reception quality (field strength) of connected GSM wirelessmodems and displays the current GSM network (provider). The information is displayed
under Main menu → Diagnostics → GSM terminal.
This function is only available if a GSM modem is connected and the modem supports
the corresponding commands.

2.6.7

Status telealarm

The device displays information about the status of the individual alarms. The information
is displayed under Main menu → Diagnostics → Status telealarm.
This function is only available if the telealarm was switched on under Setup →Application → Telealarm and parameterized completely.

2.6.8

Test function of the remote-controlled relays

The relays enabled for remote control can be activated manually with the following
function: Main menu → Diagnostics → Simulation → Relay. Select the corresponding
relay and change the status (open/closed).
The change in the status is logged in the event log. If user administration is enabled,
the user needs the necessary rights in the user administration function (see Operating
Instructions).

2.6.9

Test function for sending SMS/e-mailThe alarm (transmission of SMS/e-mails) can be tested with the following function: Mainmenu → Diagnostics → Simulation → Test telealarm
Select one of the alarms that is set. The device then sends a message (SMS or e-mail,depending on the setting) to ALL the recipients assigned (acknowledgment is not taken
into account during the test). A neutral text is used as the alarm (alarm <x>: test) so thatthe recipients know that this is a test. The test is also logged in the event logbook.

3

Error messages and troubleshootingYour unit informs you of faults or incorrect entries using plain text on the screen. During
display operation (measured value display), the error codes are displayed in the upper
right-hand corner of the screen.
Version with navigator and front interfaces:
In addition a red LED signals failures or flashes in the event of warnings or required
maintenance.
Detailed error messages and troubleshooting can be found in the Diagnostics andtroubleshooting section of the Operating Instructions.

4Technical data
The technical data of the Operating Instructions apply for this device option.

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