About Us
THANK YOU FOR CHOOSING OOTD
Contact us if you experience issues relating to riding,
Maintenance and safety,
Black+Yellow

Or errors/faults with your Electric scooter.
Tel/Whatsapp：+86 18988789573

28kg
25km/h70km

E-mail：support@o-otd.com

Web address：www.o-otd.com

1400
22A（±1A）≤29≤1.5A
1010±10rpm

20Ah

Model:S10

109.2W2A（±1A）

Side ambient
Lighting

Working Voltage

36/48V

Working Current

137mA

Front ambient
Lighting

Working Voltage
Working Current

12V
135mA

-3-Limited Warranty Statement

7 DAY SATISFACTION GUARANTEED RETURN POLICY
If you are unsatisﬁed with your purchase, our return policy allows you to return the productpurchased on the Authorization
channel within 7 days counting from the date of receipt of shipment, and request a refund
from the Authorization channel for any reason. Note: Express shipping cost isnonrefundable.For the return request, we are not responsible for lost packages due to thecarrier, or products received that cannot be veriﬁed. Received products that have damage
determined to have been caused by the end-user may be subject to denial of the return
request.

LIMITED PRODUCT WARRANTYWe warrants the original purchaser that your product shall be free from defects in materials
and workmanship under normal use for a period aforementioned.We do not warrant theoperation of the product will be uninterrupted or error-free.We are notresponsible for damage arising from failure to follow instructions relating to the product'susage.
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET:
1.A Return Merchandise Authorization (RMA) must be requested within 7 days from thedateof receipt of shipment. To request an RMA, Contact us through E-mail: support@o-otd.com
for service.
2.The cost of return shipping will be borne by the customer.
3.For warranty service, please keep your receipt and/or invoice to validate proof ofpurchase.
4.Returned product must be in good physical condition (not physically broken or damaged).
5.All accessories originally included with your purchase must be included with your return.
6.If you return a product to our warehouse, (a) without an RMA without all partsincluded in
the original package, we retain the right to refuse delivery of such return.

25REMEDIES
If a hardware defect is found and a valid claim is received by OOTD within the Warranty
Period, we will, at its option and to the extent permitted by law, either repair the productat no charge, using new or refurbished replacement parts or, replace the product with a
new or refurbished product. In the event of a defect, to the extent permitted by law, these
are your sole and exclusive remedies. Shipping and handling charges may apply except
where prohibited by applicable law. Any replacement hardware product will be warranted
for the remainder of the original warranty period or seven (7) days, whichever is longer, orfor any additional period of time that may be applicable in your jurisdiction.

15HOW TO OBTAIN WARRANTY SERVICEA Warranty Service Order must be requeste within Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, Contact us through E-mail:support@o-otd.com for service.To obtain warranty service, you must deliver the productin either its original packaging or packaging providing an equal degree of protection, to theaddress speciﬁed by seller. In accordance with applicable law, we may require the customer
to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service period or seven (7) days, whichever is longer, or for any additional
period of time that may be applicable in your jurisdiction.

LIMITATION OF DAMAGES
Except to the extent prohibited by applicable law, we shall not be liable for any incidental,
indirect, special, or consequential damages, including but not limited to loss of proﬁts,
revenue or data, resulting from any breach of express or implied warranty or condition, orunder any other legal theory, even when OOTD has been advised of the possibility of suchdamages. Some jurisdictions do not allow the exclusion or limitation of special, indirect,
incidental or consequential damages, so the above limitation or exclusion may not apply
to you.

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