FOR IMMEDIATE RELEASE

Shanghai Disneyland Reopens with Controlled Capacity on May 11
During the initial reopening phase, the park will operate with additional procedures andlimited attendance
Shanghai, May 6, 2020 – Shanghai Disney Resort today announced that the Shanghai Disneyland
theme park will officially reopen to the public on May 11, 2020. The initial park reopening will
demonstrate a deliberate approach, drawing on the experience from the successful reopening ofDisneytown, Wishing Star Park and Shanghai Disneyland Hotel in early March, and implement
enhanced health and safety measures.
During this initial reopening phase, the park will institute new measures and procedures,
including opening with limited attendance and required advanced ticketing and reservations,accommodating social distancing in queues, restaurants, ride vehicles and other facilities
throughout the park, and implementing increased frequency of sanitization and disinfection.
Ticket sales will be available via the resort’s official online channels and official travel partners’
channels beginning on May 8 at 8:00 a.m., with a limited number of tickets available each day
during the initial reopening.
On May 11, the majority of Shanghai Disneyland’s attractions, rides, some shows and shoppingand dining locations will resume operations, with controlled attendance. Some interactive
attractions and experiences, such as children play areas, and theater shows will remain closed.
Guests can check the availability of attractions and entertainment through the resort’s official
website and app.
To accommodate social distancing, parades and nighttime spectaculars will also return at a later
date. During the initial reopening phase, a special Disney character procession, Mickey andFriends Express, will take place several times daily, and the Enchanted Storybook Castle will cometo life with light and music at dusk each day with Evening Magical Moments. Beloved Disneycharacters will appear in the park in a new way, as they make appearances in each of the themed

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lands, greeting and welcoming everyone back to Shanghai Disneyland. Close interaction andclose-up photos with characters will be suspended during the initial phase of reopening.
The frequency of sanitization measures will be increased in order to augment the standards ofcleanliness already in place throughout the park, and hand sanitizers will be available at
attractions, restaurant and stores.
The resort looks forward to recognizing and celebrating medical professionals who helped makeour reopening possible at an appropriate time in the near future.
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Based on the additional measures and procedures, we ask for guest understanding of andcompliance with the following requirements when Shanghai Disneyland reopens:*1) Purchase dated admission tickets for Shanghai Disneyland prior to their arrival, as on-sitesales will not be available. Annual Pass holders must make a reservation for their visit date
and time through Shanghai Disney Resort’s official online channels before their visit tothe park. During this “Advanced Reservation Period,” General Admission tickets for
Shanghai Disneyland will not be accepted;**2) Provide basic personal information for each guest visiting the park, including name, phone
number, ID type and ID number via Shanghai Disney Resort’s official online channels afterpurchasing a ticket and prior to arriving at the resort. A Shanghai Disneyland Reservation
QR Code will be provided after the successful submission of the required identification
information, and guests will be required to present the code before entering the themepark;
3) Register for the Health QR Code prior to their arrival, which will be required to bepresented upon entering any location at Shanghai Disney Resort. Only guests with a green
Health QR Code will be allowed to enter the resort;4) Be prepared to present a China government ID card, or valid travel document, for each
guest at the park turnstiles (photos or printed copies will not be accepted);5) Undergo temperature screening procedures upon arrival; andFOR IMMEDIATE RELEASE
6) Wear an approved mask during the entire visit to the resort except when dining.
*These measures will continue to be reviewed as the situation warrants, and may be furtheradjusted.
**The validity period of a Shanghai Disneyland Annual Pass will be extended for the number oflost days falling between the park’s closure date of January 25, 2020 and the end of the “AdvancedReservation Period.” A Shanghai Disneyland Annual Pass that expired before January 25, 2020 orthat was purchased after the end of the “Advanced Reservation Period” will not be extended. The
same extension policy will apply to the validity period for General Admission tickets for Shanghai
Disneyland. The detailed extension policy, including block-out days, will be communicated withPass and ticket holders separately.
***Shanghai Disneyland will officially reopen to the public on May 11, with additional procedures andlimited attendance during the initial reopening phase.

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The frequency of sanitization measures will be increased in order to augment the standards ofcleanliness already in place throughout Shanghai Disneyland.

During the initial reopening phase, Shanghai Disneyland will institute new measures and procedures
including accommodating social distancing in queues, restaurants, ride vehicles and other facilities
throughout the park.
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