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THIS SEACHANGEIS REALABOUT THIS REPORTThis report is in alignment with the Sustainability Accounting Standards Board (SASB)CONTENTS

standards for Cruise Lines. The reporting period is January 2021 - December 2021,
unless otherwise stated. Questions about this report can be directed to the SeniorDirector of Sustainability and Social Impact at impact@virginvoyages.com.

3

7

26

Letter from the CEO

Health and Safety

Our Partners

4

8

30

About Virgin Voyages

Our Sailors

511

An Epic Sea Change For All

Our Ocean

623

ESG Strategy

Our Communities

Introduction

Our Sailors

Our Crew34
Appendix

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix2

Welcome
AboardLetter from the CEO
Here at Virgin Voyages, we’ve set out to create what wecall an Epic Sea Change For All, because sailing should
feel and be transformative.
2021 was a year of exciting milestones for us, and we’ve
never been more proud of what we were able to accomplish;
setting sail with our first ship, Scarlet Lady, for the very
first time and capturing the hearts of Sailors and critics
alike. With the most 5-star reviews on Tripadvisor amongcruise lines and receiving Cruise Critic’s 2021 New Cruise
Ship award, we’re thrilled the world is just as enamoredwith what we’ve created as we are.
And despite the new challenges of navigating travelwith COVID-19, we’ve made it our top priority to createa healthy and safe environment for our Sailors, Crew,
and Communities.
2022 brings our latest ship, Valiant Lady into service withregular calls out of Barcelona and Miami, and excitement
for two additional ships to come, Resilient Lady and
Brilliant Lady.
This is our first impact report and while we have more work

Tom McAlpin
CEO, Virgin Voyages

to do, we're proud of our progress and pleased to share ouroverall plans — to make Virgin Voyages the kind of place ourpeople are proud to be a part of, our Sailors are proud totravel with, and our stakeholders can continue to believe in.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix3AboutVirgin Voyages
Rooted in our purpose to create An Epic Sea Change
for All, Virgin Voyages aims to create experiences thatconnect our Sailors — to people, places, and paths
they never thought to wander.

Cruise Critic’s 2021
Ship of the Year and five Travel
Weekly Magellan Awards

Home ports
in Miami, San Juan, Barcelona,
Piraeus (Athens)First cruise
set sail August 2021

Each ship has
capacity for 1,150 Crew
and 2,770 Sailors

4 ships in service
by 2024

20+ world-class eateries
with menus curated byMichelin-starred chefs

New LEED Goldterminal in Miami, FL

Group fitness classes
included in voyage fare

93% of cabins
have ocean views

Introduction

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Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

4

An Epic
Sea Change
For All
This is our company purpose. It drives
all we do and the decisions we make.

Our Sailors

Our Ocean

Delivering transformational

Securing a healthy future

life experiences

for our ocean

In short, our purpose is about “changing sailingfor good” and creating positive change for people
and the planet.

Our Communities
Building positive entrepreneurial relationships

DEFINITION

Epic [epik] adjective
Awesome, grand, remarkable.

Sea Change [sē] noun | [cHānj] verb
A major transformation or change for the betterthat’s brought on by the action of the sea.

For All [fôr] preposition | [ôl] noun
To benefit the people and the planet.

Introduction

Our Sailors

Our Ocean

Our Partners

Our Crew

Developing open

Providing a caring and generous

and rewarding partnerships

place to work

Our Communities

Our Partners

Our Crew

Appendix

5

ESG Strategy

4

Using an environmental, social, andgovernance lens, we have defined
key priorities that are essential todelivering on our purpose.

OUR PARTNERS• Minimize supply chain risks
and amplify impact throughlike-minded partnerships

SAVE WATER

Our priorities represent a launching point to meetlarger goals in the years ahead as we expand ouroperations and create more epic experiences for bothour Sailors and the places we’re so fortunate to visit.

5

3
OUR COMMUNITIES• Develop strong relationships
in our communities• Promote sustainable andresponsible tourism• Make a positive impact

1

OUR CREW

2• Ensure Crew safety
and well-being

OUR OCEAN• Create a culture that reflects
our Creeds and purpose• Ensure Sailor safety
and well-being• Minimize environmental
impact of operations• Embed sustainability into the
Sailor experience and engage
them in our commitments• Advance a
net-zero future• Enhance crew mix andrepresentation acrossnationalities and gender

OUR SAILORS

Introduction

Our Sailors• Develop and retain talent• Be a champion
for ocean health

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

6

Healthand Safety

Ensuring the health and safety of
our Sailors and Crew is always our
top priority.
We comply with the International Convention for
the Safety of Life at Sea (SOLAS) and International
Safety Management Code. The Vice President ofMarine Operations and the Head of Complianceoversee all safety related matters, maintain andupdate policies in our Management System, andreview safety incidents with the Senior Leadership
Team (SLT) on a regular basis. Additionally,
shipboard Crew are regularly trained to upholdsafety requirements and ensure swift response in
the event of an emergency.

Introduction

What we do:→ Our duty of care to our sailors, crew, and partners
is our priority and we create safe conditions forwork and play.

Responding
to COVID-19→ We proactively identify and assess risks to health,safety, and the environment in our operations andwe implement safe working practices and controls
to minimize any risks and negative impacts fromour operations.

Our Voyage Well initiative is our commitment to→ We act with honesty and integrity at all times.
We lead with a spirit of accountability andcare. We welcome questions, suggestions,and feedback.

and implemented stringent protocols to prevent→ We handle genuine mistakes fairly and treat
incidents and near-misses as importantlearning opportunities.

health and safety measures included vaccination→ We provide our crew and partners with theequipment and training that they need to dotheir jobs safely and minimize negative impacts
on the environment.

masking where applicable, and a variety of otherkeeping our Sailors and Crew healthy and safe
while sailing the high seas. Together with leading
health experts, the Centers for Disease Control,and close industry coordination — we developed
the prevalence and spread of COVID-19 onboard.
Through these efforts, we successfully launched
our first revenue sailings in August 2021. Our new
requirements, pre-voyage testing, enhanced air
filtration systems, robust sanitation protocols,
initiatives. And as the world changes, we continue
to review and refine our protocols to maintain asafe environment for everyone.

→ We comply with or exceed all legal and statutory,
safety and environmental requirements.
→ We are committed to continuous improvement.
We set clear objectives and targets, then wemeasure, review and report our safety andenvironmental performance so that we canprioritize areas for improvement.
→ We expect our partners and suppliers to work
towards the same goals and promote industry
best practices.

!
n
oo
s
ou
y
Safely sea

Our Sailors

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Our Crew

Appendix

7

OUR
SAILORSCurating an epic experience for
our Sailors is at the heart of every
choice we make
From the very moment our Sailors book with us to the point they
disembark, we aim to create an irresistible and seamless vacation
at sea. We've built ships and offshore experiences where everyone
is welcome — celebrating individuality and inclusiveness. No matter
who they are, where they come from, or how they like to vacation,
we have plenty of ways to explore, relax and let go.

>70% of Sailors agree we takeour commitment to social andenvironmental responsibility seriously>50% of Sailors in a post-voyage
survey say we inspired them tolive a more sustainable life

30,000 Sailors hosted
August - December 2021

Over $600 of value
is always included

78% Customer
Satisfaction score

Adult-by-design
sailings for 18+ traveler

Introduction

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Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

8

The Best Holiday at Sea
By building a midsize ship insteadof a larger one, we’ve challenged
what’s currently out there by creating
a boutique hotel experience at sea —an adults-only, relaxed versionof luxury.
From ditching buffets for individual eateries andour jaw-dropping entertainment, to our late-stays
and overnights in gorgeous destinations, we’ve
designed an experience at sea unlike anythingout there.

Vitamin Sea
Vitamin Sea is an ideology inspired by the oceans
and their importance in the health and well-beingof our planet and our daily lives.
It’s integrated across the Sailor experience withthe wellness options available onboard to feed
one’s body and soul whether that’s a high-intensity
workout, seeking serenity through meditation,
having a fresh juice and healthy brunch, or dancing
the night away.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix9

Sustainability asa Brilliant Basic

The Band+50%

Sustainability is a core part of the
Sailor experience.

Upon boarding, each Sailor is givena wearable device, called “The Band.”This comes to life in many ways, including throughThis bracelet serves as access keys

our focus on reusable items and efforts to serveto the entire experience onboard. It

high-quality, ethically-sourced food and beverages.

allows you to unlock your cabin andIn our post-voyage survey,
more than half of our Sailors
said we inspired them to live
more sustainably.

We hope these endeavors inspire them to make adifference long after their voyage with us, whether
that means adopting mindfulness, reducing theirconsumption of single-use plastics, or giving back

pay for items onboard. Through ourcollaboration with BIONIC Yarn, thebracelet rope material is made fromsix grams of marine and coastal plastic,equivalent to one-half of a plastic

to ocean conservation organizations.

water bottle, and represents theremoval of two pounds of plastic fromthe environment. After the voyage,
the magnetic piece of the band can beeasily removed so the bracelet can bea post-journey keepsake.

Introduction

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Our Ocean

Our Communities

Our Partners

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Appendix

10

OUR
OCEAN
When it comes to our ocean, our ambition
is to secure a healthy future
Taking action on climate change, minimizing the impacts of ouroperations, and doing our part to restore ocean health are all critical

The only tip
we ask for onboard is a
tip for ocean conservation

Banned unnecessary
single-use plastics from the
Sailor experience

Reef-safe sunscreen
sold onboard

Source sustainable fishand seafood

Early adopter of
Climeon technology for
generating electricity

to our business. Our approach to protect the open seas is holistic —in each and every action, we aim to set a new standard for sailing.

Introduction

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Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

11

“There is nothing
more important inthis world than our
oceans, and we're ona mission to protect
them and set an
example. Successneedn't compromise
sustainability.”
SIR RICHARD BRANSONIntroduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix12

Navigating a Low-Carbon Future
Climate change is the biggest threat facing our ocean. To be a champion
for ocean health means taking immediate action to be part of the solution
while also planning for long-term improvements.

Efficient Design
We designed our ships for optimal efficiency, featuring
technologies to reduce fuel consumption. All of ourships have fuel-efficient hulls and low-friction paintto reduce drag, along with state-of-the-art onboard
technologies to optimize energy performance.
Additionally, our diesel engines were built with thecapabilities to switch to cleaner-burning fuels as they
become commercially viable and available.

New Technology
We are one of the first cruise lines to adopt onboard
technology called Climeon, which uses heat fromthe ship’s engines to generate electricity, thereby
decreasing some of our fuel demand. Each of ourships have six 150-kilowatt Climeon units onboard.
As we learn more about the potential of the technology,
there are still some obstacles to overcome to achieve
optimal performance on our ships. While we anticipate
these units will power only a small portion of our totalenergy demand, the output at any given moment mayvary significantly based on a specific ship’s voyage planand how much waste heat the ship generates.

Introduction

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Our Ocean

Our Communities

Our Partners

Our Crew

Appendix13

Alternative Fuels
Ultimately, we must work across industries andwith policy makers to advance solutions that will
decarbonize our industry.
Today, low- and zero-carbon fuel sources are
not commercially viable or available at the scale
necessary to power our ships. However, we are
currently exploring alternative fuel options andavailability for our fleet. Further, alongside ourindustry peers, we support policies that advancetransitioning to a lower-carbon future, such as
implementing market-based mechanisms to support
research and development for alternative fuels.

40% 60%
Our Carbon Offset Strategy
Roughly 60% of our fuel consumption
is for propulsion and 40% is for
powering onboard operations.

We acknowledge that our carbon footprint will

Offsetting will always be part of a net-zeroincrease overall as each ship comes into operation

strategy for our industry since we are a hard to

through 2024. To take immediate action onabate sector. However, for 2022 and looking

climate change with the launch for our first ships,

ahead we are shifting our focus to support climate

we purchased carbon offsets equivalent to oursolutions where we can be more directly engaged

direct emissions footprint from Feb. 14, 2020 toin the projects and long-term outcomes. We willDec. 31, 2021. The offsets we purchased met high-include updates on our approach in future reports.

quality, internally recognized standards, including
the Verified Carbon Standard and Gold Standard,
and were generated by wind and solar projects inregions we sail and where our crew call home.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix14

Roadmap to Net-Zero
As a Virgin company, we’re committed to achieving

We are committed to continuous improvement andnet-zero emissions by 2050. While we are proud

identifying ways we can realize carbon reductionsof the steps we have taken so far, we know there’sin our operations.

plenty of work ahead.

On a per-passenger basis, taking
a five-night Caribbean Cruise on
Scarlet Lady has an estimated fuelbased carbon footprint comparable to apassenger taking a round-trip, economyclass flight from Miami to Denver.*

A Net-Zero Future
We believe a net-zero future will be possible through the following:

Smart itinerary planning

Identifying fuel and energy
reduction opportunities andsetting improvement targets

As a member of CLIA, Virgin Voyages
supports a 40% reduction in the rateof carbon emissions across the global
fleet by 2030, compared to 2008.
This commitment is aligned with the
IMO’s GHG reduction targets.

Maximizing the use of
Climeon technology
Implementing newenergy saving technologies

We recognize achieving carbon
reduction goals will require broadcollaboration across not only ourindustry, but other industry sectors,
fuel and technology suppliers,and governments.

Adopting lower-carbon fuels

Offsetting what wecannot reduce

Utilizing shore power
where it is available inports-of-call* Carbon calculations for flights based on Google Flights typical emissions. Typical emissions are the median carbon emissions for a searched route.
Carbon calculation for passenger trip via cruise calculated based on estimated footprint per sailor at full capacity.

Introduction

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Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

15

Minimizing Operational Impacts

Emissions Control

The cruise industry is one of the most regulated in the entire
travel business, and we’re committed to meeting and exceedingthese mandates.

air quality and health risks from sulfur dioxide

The combustion of fossil fuels can result in poorand nitrogen oxide emissions and particulatematter. Two technologies onboard ensure we meetcompliance with regulations: exhaust gas cleaningsystems and selective catalytic reduction systems.

EXHAUST GAS CLEANING SYSTEMS
To comply with the IMO 2020 Global Sulfur Cap,
all of our ships are equipped with hybrid Wärtsilä
Exhaust Gas Cleaning Systems (EGCS). We operate
at the highest possible standard when EGCS
(a.k.a. “scrubbers”) are in use. These systems use
seawater to dissolve sulfur and decrease the amountof particulates from entering the atmosphere.
Scrubbers reduce sulfur emissions from fuel bymore than 97% and allow us to operate at 0.1%
sulfur content at all times, whether we are in port
or at sea. Our scrubbers are able to operate inboth open- and closed-loop modes. Closed-loop
allows washwater to be recirculated and held
onboard for a period of time. Whether operating
in closed- or open-loop, EGCS washwater is
We abide by The International Convention for thetreated before discharge and the water quality

Prevention of Pollution from Ships (MARPOL). In

is regularly monitored to ensure it’s within the

addition, we must navigate local requirements inacceptable parameters for acidity, turbidity, andeach destination, adhering to local governance andother contaminants. Our internal policy is to operatemandates. We have developed robust environmental

in closed-loop when we are within four nauticalmanagement policies and procedures to ensure

miles of shore.* When the system is not in operation,

our operations meet and exceed what is legally

we switch to compliant fuel.

required. These policies and procedures aregoverned by our Head of Maritime Complianceand are reviewed and updated regularly.
* Under non-emergency, normal operating conditions.

Introduction

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Our Ocean

Our Communities

Our Partners

Our Crew

Appendix16

SELECTIVE CATALYTIC REDUCTION SYSTEM
We use a selective catalytic reduction system toreduce nitrogen oxide emissions. This technology
reduces up to 75% of nitrogen oxide emissions
from fuel and is used when traveling throughthe North America Emission Control Area (ECA)(which is up to 200 nautical miles from U.S. andCanada shorelines) thereby allowing us to comply
with MARPOL Annex VI Tier III standards fornitrogen oxide emissions.

SHORE POWER
Looking ahead, one of the most significant ways toprotect local air quality and reduce emissions fromour operations is through the use of onshore power

Getting Smart About Energy

supplies in our ports of call. All four of our ships
are configured for shore power and will havethe technology installed as onshore power supply
becomes available in our ports of call.

We’ve implemented a number of ways to conserve energy throughout each ship:• Sensors in the cabins automatically close window curtains, turn off lighting and adjust
air conditioning settings when unoccupied.
• Efficient cooking equipment such as induction technology cookstoves and M.A.R.V.E.L
on-demand ventilation in the galleys.
• Optimized HVAC systems, LED lighting, and real-time energy measurement technology.
We’re currently analyzing a range of baseline data from these efforts to identify
areas where we’re succeeding in our energy conservation plans and where weneed to improve.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

17

The best kind of waste is
the kind that doesn’t exist
From the start, we’ve considered how to minimize

BANISHING THE BUFFET
Food onboard is made-to-order, saving an
estimated 225 tons of annual food waste per ship.

waste across all of our operations.

REUSABLES FIRST‘SEE YA’ SINGLE-USE PLASTICS

We’ve reduced the use of disposable hospitality

We’ve banned unnecessary single-use plastics

amenities and reusable containers wherever

from the Sailor experience. This includes straws,
plastic water bottles, coffee cups, ketchup packets,
cutlery, bags, coffee stirrers, and to-go containers.
We estimate that eliminating bottled water alone
prevents more than 2 million single-use plastic
bottles from entering the waste stream annually
per ship.

Recycling
Programitems by more than 60%, favoring refillable
possible. This includes using reusable clamshells forour grab-and-go food and stackable containers

We aim to divert as much waste

for our food delivery service, “Ship Eats.” Whenas possible from the landfill. Onboard

we do have to use disposables, we’ve selected

we collect metals, glass, plastics, andrecyclable materials or items sourced fromsoft goods for offloading in our primarysustainable sources.

ports. Additionally, we take back therecycling from our beach club operationin Bimini, Bahamas for proper recyclingin Miami, FL.

PROPER DISPOSAL
Waste generated onboard includes
non-hazardous dry garbage, recycling,cooking oil, food waste, and hazardous
waste. Waste that cannot be recycled or
donated is incinerated onboard when
the ship is not in port. Food waste iseither pulverized and discharged at sea,no less than 12 nautical miles from shore
and at a speed greater than 6 knots, oroffloaded ashore. Hazardous waste andany dry garbage that is not incinerated
onboard is offloaded with approved
vendors at our primary ports for proper
treatment and disposal.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix18

Treating water likeour life depends on it —because it does
Water matters — and we've optimized our operations
for smart, responsible use wherever possible.

to create clean and fresh water for onboard use
and consumption. This means we don’t need tosource water from land-based water supplies.

1 liter

SMART WATER USE
Low-flow water fixtures, water-efficient dishwashers,
tunnel washers in the laundry, eco-friendly dry
cleaning, and vacuum flush toilets ensure responsible

FRESH WATER PRODUCTION
We’re meeting nearly all of our freshwater needs
through on-board reverse osmosis desalination
systems, which is a fancy way of saying wewater use onboard. Additionally an upon-request
linen change policy and towel exchange policy
reduces laundry energy and water waste.

remove a range of impurities from sea water

The amount of water vacuum flush
toilets use per flush, compared toconventional toilets, which use 4 liters.

We believe access to clean water is a basic
human right. That’s why we provide great
tasting, complimentary still and sparklingwater throughout the ship and deliver it freshto each cabin, daily. Sailors also have accessto onboard water bottle refill stations.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix19

Wastewater Streams

As a matter of policy, we regularly collect treatedwater samples to ensure we meet specificOur operations produce a variety of wastewater
streams, and each is treated to meet stringent water
quality standards under MARPOL and the U.S.
Clean Water Act. This includes compliance with the
National Pollutant Discharge Elimination System
and Vessel General Permit, which are monitored by

performance standards. Processed effluent isdischarged at distances greater than three nautical
miles from shore and treated bio residuals are only
discharged once the vessel is more than 12 nautical
miles from shore.

the Environmental Protection Agency.

BILGE WATERADVANCED WASTEWATERTREATMENT PROCESS

Bilge water is from the engine room and may becontaminated with oil. This water goes througha process which separates the oil from the water

Our Scanship advanced wastewater treatmentusing Marinefloc technology. International

system onboard processes all blackwater (toilets),

MARPOL standards require the purification of oil

greywater (sinks and showers), laundry water,from the water down to 15 parts per million (ppm),

galley greywater, and food waste reject water tobut our internal policy is to purify down to lesscomply with MARPOL special areas regulation*and is designed to HELCOM standards for nitrogenand phosphorus removal and even surpasses
some land-based treatment facilities.

than 5ppm, and in most cases it is less than 1ppm,
before being discharged outside of 12 nautical
miles from shore. The oil that is separated from ourbilge goes into our sludge tanks and is later landedonshore for proper treatment.

BALLAST WATER
Ballast water is sea water that is held onboard tomaintain the ship’s stability. This water is typicallyheld onboard for long periods of time and canunintentionally transfer animals or microorganisms
from one part of the world to another. To ensure
this doesn’t happen, we comply with the Ballast
Water Management Convention and the UnitedStates' Ballast Water Management Regulations.

* MEPC.227(64) reg 4.2

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix20Captaining Further Change
Our commitment to reducing our energy, waste, and water footprint
extends to our land-based operations.

A Better Beach Clubin The Bahamas

PORTMIAMI

LEED Gold Terminal V
Our flagship terminal at PortMiami opened on

Additionally, we’re proud to be a key partner in

Our private beach club experience in Bimini,

February 13, 2022 and is one of the first cruise

bringing shore power to the port with an anticipatedBahamas is our signature island experience.

terminals to be designed to LEED Gold standards.

delivery by fall 2023. This will help reduce our direct

Here, we continue our ban on single-use plastics

The terminal design celebrates Miami’s iconic palmemissions by allowing us to power the ship from thealongside regular operations to minimize ourtrees and welcomes Sailors in true Virgin spirit.

local electricity grid.

environmental impact. The beach club features
the use of natural materials, a recycling takeback
program, and low-flow water fixtures.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix21

Partnerships to Advance
Ocean Health

When it comes to ocean
stewardship, partnerships are
key for scaling impact.
Together with our ocean-focused suppliers andnot-for-profit organizations we are committed
to securing a healthy future for the ocean andprotecting it for generations to come.
Current ocean-focused partnerships include
upcycled ocean plastic retail items such as
sunglasses from Coral Eyewear, reef- and seasafe sunscreen from Stream 2 Sea, a coral reef
restoration shore experience in Cozumel, Mexico,and our non-profit partnership with PangeaSeed
Foundation, among others.

Tip the Ocean
Through various Virgin non-profit andconservation endeavors, Sir Richard
Branson has played a prominent role inadvocating for the adoption of a global
target to protect 30% of the world’s
oceans by 2030.

Introduction

The only tip we ask for onboard is a tip for the ocean. We invite our Sailors to join us inprotecting our oceans by adding one or more dollars to their purchase at the Virgin Voyages
brand store and through other select offerings. 100% of the funds collected go directly to
our not-for-profit partners, who are advancing ocean health awareness and conservation
programs. Through these efforts and future partnerships, we’ll accelerate mission-criticalwork and support specific destination stewardship initiatives in the places where we sail.

Our Sailors

Our Ocean

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Appendix

22

OUR
COMMUNITIESWe love making friendships thatlast a lifetime
We develop relationships with local communities, businesses,
and governments in an effort to redefine and evolve the$1 per tour donated to non-profit
partners for each “Exclusive to
Virgin Voyages” tour booked$1.2M in-kind and cash donations
awarded to non-for-profit
organization in 2021

10 Caribbean Port Guides
encourage Sailors to explore local
restaurants and local attractions

65% of tours under contract with
operators that meet standards
for sustainable tourism*

500 impact hours donatedby the Virgin Voyages teamto support social and environmental
causes in our communities

6 public murals commissioned
in Bimini, Bahamas to celebrate
the island and raise awarenessof ocean health issues

impact of our business. Our reputation is rooted not only
in responsibility and sustainability, but in treating all of ourhost ports — and the people that call them home — how theywant to be treated.

* In accordance with Global Sustainable Tourism Council standards

Introduction

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Appendix23

We want to be the ship thecommunity loves to see in port
Tours designed to tread lightly
Each tour operator must adhere to our Tour Operator
Code of Conduct, which outlines our standards forenvironmental, labor and safety practices, including
animal welfare standards. As a matter of policy, we
will not promote tours featuring captive whales ordolphins, such as captive ‘swim with’ programs.
Our overall approach to shore excursions, what
we call “Shore Things,” is to keep tour sizes small(average around 15 people) and to offer a wide
variety of authentic experiences.
We work with several operators that have received
third-party certification for meeting the Global

Good relationships matter —especially with the governments,
businesses, and residents in thecommunities where we sail.
One of the most significant ways we can positively
impact our communities is by supporting the local
economy and encouraging responsible tourism.

Introduction

Sustainable Tourism Council (GSTC) criteria.

Port guides feature
local attractions

Currently 65% of the tours under contract are with
an operator that meets this standard.

While we’re in port, we encourage our Sailors,

Additionally, we partner with local tour operators

through our port guides, to explore the local

and entrepreneurs to curate experiences that aredestination, shop at local businesses, eat at local

unique to Virgin Voyages. For each “VV Exclusive”

restaurants and experience what makes each port

shore excursion booked, we donate $1 to ourof call unique. We do not charge businesses or

not-for-profit partners who are supporting

attractions to be featured in our guides.

important work in our destinations.

Our Sailors

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Our Communities

Our Partners

Our Crew

Appendix24Impact Projects

Launching with Impact
in the U.K.

As a brand, we want to show up in ourcommunities in a meaningful way.

In August 2021, Scarlet Lady left for her maiden
voyage from Portsmouth, U.K. In her honor,
we donated £50,000 to the Royal National

We regularly organize volunteering and giveback

Lifeboat Institution (RNLI) to help Southsea East

initiatives to make a difference. In 2021, Virgin

lifeguards and Selsey and Portsmouth lifeboat

Voyages donated more than $1.2M in in-kind andcrew continue to save lives at sea in 2022.

cash donations to non-profit organizations.

Photo credit: Tré Packard, PangeaSeed Foundation 2021

Crew Volunteering and impact hours

Sea Walls Bimini
In October 2021, we resumed our first revenue
sailings to our private beach club in Bimini.

Giving back is just what we do. In 2021, the Virgin Voyages family contributed 500 impact

In celebration of this event and building strong

hours to support social and environmental causes in our communities. More than a dozen

relationships with the local community, we

impact events were held from January to December.

partnered with PangeaSeed Foundation to create

In honor of Earth Month, nearly 100 Virgin Voyages Crew celebrated by plogging in
our communities from South Florida to Genoa, Italy. One event in the neighborhoodof Wynwood in Miami, FL included some welcomed pit stops to say hello to our local
business partners.

Sea Walls Bimini — a series of public murals in
Bimini which highlight Bimini’s rich cultural andnatural heritage and create awareness aroundocean health issues such as plastic waste andbiodiversity loss.

Several teams volunteered at Feeding America to help

Healthcare Heroes
Seas the Holidays

families in South Florida struggling with food insecurity
during the COVID-19 pandemic.
Since 2019, Crew members and their families have

In November 2021, in honor of Giving Tuesday,volunteered with disaster-relief organization, Global

Virgin Voyages donated 500 Cruise Vacations to

Empowerment Mission to sort and organize kits that

healthcare workers employed at Baptist Healthcan be easily deployed around the world when

Hospitals to give them a much needed breaka crisis strikes.

over the holiday season.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

25

OUR
PARTNERS

To create a Sea Change,
we know we can’t do it alone
We rely on great partners who are like-minded
and share our values. We’re committed to working
with suppliers, vendors, and tour operators
who understand that in order for cruising to betransformative, they have to be just as open,transparent, and committed to progress as we are.

700 trees saved through ourpartnership with Emerald Brand in 2021

Quality ingredients guide our food
philosophy and sets a roadmap
for responsible sourcing

Balcony cabins feature
Yellow Leaf Hammocks —a more responsible way to relax

25% of the retail brands sold onboard
have a commitment to social andenvironmental responsibility,
including safe cosmetics and B Corps

Many ‘first’ brands at sea

Complimentary coffee onboard
supports a direct-trade model

Introduction

SAVE WATER

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix26

Working with Our Partners
to Amplify Impact

Hotel Operations

Together with our partners and suppliers, we are creating a
responsible supply chain and a network that is committed tocontinuous improvement.

and more. We’ve hand-selected several suppliers

To support our hotel operations, we procure
thousands of products for use onboard our ships
including equipment, linens, cleaning supplies,
who align with our values and are offering moresustainable solutions.
Through our partnership with Emerald Brand, ourpaper towel and tissue products and to-go coffee
cups are made from sustainable materials, including
agricultural by-products such as sugarcane andwheat stalks and Forest Stewardship-Certified (FSC)
paper. Through this partnership, we saved more than
700 trees in 2021.

Thoughtful Design
Our onboard designs highlight unique andsustainable furniture pieces and artwork.
For example, while ships traditionally use teakfor hand railings we opted for aluminum.
Each balcony cabin on board includes a beautiful,handwoven hammock from Yellow Leaf — asocial enterprise in rural Thailand that is breaking
the cycle of poverty by providing artisans with areliable source of income to support themselves
and their families.

Responsible Sourcing
Our suppliers agree to our Supplier Code of Conduct

suppliers and have discussed future ambitions

which details our guidelines for working with vendors

with our partners. Today, we continue this dialogue

and upholding standards for ethics, labor, safety,

with the aim to further our responsible supply chain

and environmental practices.

efforts and minimize supply chain risks across hotel

Additionally, we’ve developed procurement
guidelines, conducted reviews with individual

Introduction

operations, food and beverage, retail and spa,
design and new builds.

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix27

Brands that are red hoton the outside and green
on the inside

Our food sourcing philosophy

Our onboard retail and spa collection was

as animal products that uphold welfare standards.

We worked with the Sustainable Restaurant
Association to create a food philosophy and aroadmap for sourcing ingredients responsibly, suchcurated with brands that reflect Virgin’s ethos andvalues and included several brands that are a

FOOD SHOULD NOT JUST TASTE GOOD,
BUT DO GOOD

first to be at sea. Product selections include safe
cosmetics such as Elemis, B Corps such as Davines,
and brands like Apolis and Sea Bags. Overall, atleast 25% of the brands we sell onboard have acommitment to social or environmental impact.

We believe that enjoying good food is essential
to our personal well-being and that a healthy
food system is critical to the future of ourplanet. We are committed to continuously
evaluating our sourcing practices to provide thebest quality products and we aim to support thefollowing principles as we continue to expand
our operations:→ Full supply chain visibility and knowing
where our food comes from→ Protecting our oceans and sourcing sustainablefish and seafood→ Sourcing local ingredients where possible
and developing local partnerships in ourhome ports of call
→ Procuring direct-trade coffee and items that
ensure workers are paid a fair wage
→ Offering vegetarian and vegan options
throughout our eateries onboard→ Meeting humane welfare standards withcage-free eggs and other animal products→ Protecting our rainforests from deforestation
through responsibly-sourced palm oil, soybeans,and beef

Introduction

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Our Ocean

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Appendix

28

A TASTE OF SOUTH FLORIDA
With our flagship port in Miami, Florida, we’ve
hand-selected partners to bring a taste of South
Florida to Scarlet Lady.
Some local providers include:

Jojo Teas provide a range of incredible blends
from around the world. Founder Michael Ortiz
shares a passion for finding the best — just like us.

Harpke Family Farm is an urban farm near Fort
Lauderdale that grows high-quality microgreens
free from synthetic pesticides, herbicides, or
fertilizers. Packed with flavor, these tasty greens
are used throughout our eateries.

INTELLIGENTSIA COFFEE
Our complimentary and specialty coffee doesn’t justwith the team at Intelligentsia to create our “Nauti

brew strong, it has strong values, too. Intelligentsia

Blend” using coffee beans from farms in both thehas a direct trade model which pays workers above

Northern and Southern Hemisphere ensuring

Wynwood Brewing created an exclusive brew justa fair wage and provides education to farmers

the brew is constantly fresh and aligned with thefor us called, Stray the Course. Sailors can enjoy

on how to increase quality and yields. We worked

growing season.

this ale at the Draught Haus on Deck 7.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

29

OUR
CREW

1,900 new Crew
welcomed between
August and December 2021

32% female representation
across shipboard positions

95 nationalities
represented

90% of Crew feel connected
to our purpose and believe theirjob contributes to delivering
An Epic Sea Change for All

Our greatest strength is our people
We make it a point to celebrate everyone on our team, no matter
where they came from. The root of a great Sailor experience lies

87% of Crew feel likethey can be themselves at
Virgin Voyages

within a fulfilled Crew, and we’ve gone to great lengths to ensure
our hardy bunch feels right at home, even when out at sea.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

30

The best gig everWe want our Crew to love their job at
Virgin Voyages. We work to foster anenvironment where one’s passions
and our Culture interact naturally.

Culture is Everything
What’s a ship without a top Crew? We are a rapidly
growing team of both, Crew who have worked in
the industry for years and those who are new —together, we are shaping an industry-leading
culture that is built to embrace those from all walksof life. The building blocks of our culture are thevalues we live by — what we call our Creeds.
Family Love - Our Caring Creed supports us
to love and care for each other like family.
One For All - Our Fairness Creed gives
everyone a voice, even when a few own
the decisions.
Oceans of Joy - Our Happiness Creed90%

empowers us to make the hard work fun.
Dive Into Different - Our Diversity Creedsays that our greatest strength is our ability
to come together as unique individuals
united as one.
A Crew’s Ship - Our Ownership Creed givesof Crew feel connected to our purposeand believe their job contributes todelivering An Epic Sea Change for All
Introduction

Our Sailors

Our Ocean

Our Communities

us pride in our work. We don’t wait foranyone else to make things ship shape.

Our Partners

Our Crew

Appendix31Crew Well-being
and Quality of Life

How We Lead

Looking after one’s physical and mental
well-being is a top priority for us.

Equal pay for equal work,
regardless of nationality
or gender.

Designer uniforms (no stripes
onboard to denote rank!) so ourCrew can feel and look their best.

Personalized coaching to support
one’s mental well-being. Thisvirtual service is available to all
Crew members free of charge.

Access to a variety of highquality, healthy food options,gym facilities and Sailor spaces,
regardless of position or title.

We cover employment-related
flights, necessary job training,
and uniforms.

We’re working on a rangeof leadership and growth
opportunities in an effort to help
Crew succeed.

40% of Crew cabins are singleoccupancy (the most in theindustry) and there are no morethan two Crew to a room.

Free wifi for our shipboard Crew
to stay connected to their friends
and family back home.

Our Crew benefits model our Creeds and are intended
to offer peace of mind so Crew can excel in their roles
and provide our Sailors with their best vacation ever.
For example, we offer competitive benefits and wages
and do not rely on our Sailors to leave gratuities.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix32Dive into
Different

Additionally, we’re on track to have some of thehighest female representation in the industry.
Currently females make up 32% of our Crew
population, which is above the industry average

We take pride in our ability
to come together as uniqueglobal individuals.
At Virgin Voyages, everyone is welcome to comeas they are — with diverse hopes, experiences,and backgrounds — and be the best version

at just over 20%.
As we grow, we’re taking a number of steps tocreate a diverse and inclusive environment where
our Crew can see themselves in every corner ofthe company.
In the near term we are looking to:Achieve 50/50 gender balance by the endof themselves.

of 2023 in key departments and roles.

Our Crew are from 95 nationalities (and counting!)
and we believe we have one of the most diverse

Reflect the human geographies of where

Crew at sea, both overall and across departments.

we work and sail.
Balance the mix of nationalities acrossteams and leadership levels.

Scarlet Squad
Virgin Voyages’ Scarlet Squad Program is an initiativethat focuses on balancing the gender gap in leadership
positions and in Crew roles and placement. The Program isdedicated to recruiting, supporting and mentoring female
talent — especially in ship roles in marine, technical andhotel management. We will work towards an environment
where everyone has an equal opportunity to reach theirfull potential.

Introduction

Our Sailors

Our Ocean

Our Communities

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Our Crew

Appendix

33

APPENDIX

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix34

In 2019, we conducted a materiality assessment to
identify our most important ESG-related risks andopportunities. As part of this effort, we identified
an initial list of material ESG issues of importanceto our stakeholders and business success. We thenengaged with internal and external stakeholders tounderstand their priorities and expectations around

Increasing importance to stakeholders

Stakeholder
Engagement
and Materiality

Reporting Transparency& Governance

Health& Safety
Emissions
Fuel

Waste
Sustainable
Tourism

Local Economic
Development

Government& Community Relations

Crew
Well-being

Protect & Restore
Ocean HealthDiversity, Equity& Inclusion

Sailor Experience& Programming
Local Hiring& Skills Development

these issues. We chose to focus on material issues

Crew Training& Development

Responsible
Sourcingthat go beyond compliance, are most fundamental

Workplace
Cultureto our own transformation, and support ourcompany’s overall purpose: to create An Epic Sea

Increasing importance to businessChange For All.

Stakeholders

Material issues• Customers

Through our 2019 materiality assessment, we identified our most important issues that go beyond• Investors

compliance. We continue to monitor risks and opportunities that impact our business in the future.

• Employees→ Emissions / Fuel→ Workplace Culture• Regulatory Agencies→ Crew Well-being→ Government & Community Relations• Industry Associations→ Sustainable Tourism→ Crew Training & Development• NGOs→ Health & Safety→ Local Economic Development• Suppliers→ Waste→ Local Hiring & Skills Development• Travel Agents→ Sailor Experience & Programming→ Diversity, Equity & Inclusion• Local Government & Communities→ Responsible Sourcing→ Reporting Transparency & Governance→ Protect & Restore Ocean Health

Introduction

Our Sailors

Our Ocean

Our Communities

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Appendix

35

ESG Governance

Board of Directors

The implementation of our ESG strategy is a

Our ESG priorities are included in our annual

collaborative effort that begins with our Senior

corporate objectives and are largely driven by the

Leadership Team (SLT), and touches each part of ourSenior Director of Sustainability and Social Impact.

organization through cross-functional teamwork

This role defines our ESG strategy and how weand regular reporting to the board of directors.

bring it to life across the entire company.

Approves corporate strategy
and leads oversight of
ESG Risks & Opportunities.

Senior Leadership Team (SLT)Manages Corporate Strategy,
ESG Risks & Opportunities, and ensuring
we’re mindful of our ‘sea change’
ethos in every decision.

Senior Director of Sustainability& Social Impact
Develops ESG strategy, programs
and leads cross-functional taskforce.
Progress is tracked throughquarterly updates alongside internaland external communications.

Cross-Functional ESG Taskforce
Implements approved objectives
with a focus on specific material issues
as assigned to each department team.
Each team has an executive sponsor at the
SLT level to provide further support
and guidance.

Introduction

Our Sailors

Our Ocean

Our Communities

Our Partners

Our Crew

Appendix

36

SASB Performance Table

The table below references SASB’s Cruise Line Standard, version 2018-10. Data
provided is for calendar year 2021, and covers Scarlet Lady only, as this was the
only vessel to carry passengers during this time period. Future SASB disclosures
will report on our other vessels in operation.

SASB TOPIC/
CODE

2021 DISCLOSURE

ACCOUNTINGMETRICNOTES(Scarlet Lady Only. Jan. 1, 2021 - Dec. 31, 2021)

Greenhouse Gas Emissions
TR-CL-110a.1

Gross global Scope 1 emissions

65,662 metric tons of CO2e

Scope 1 emissions are calculated inaccordance with the types of fuels we use
on our ship for the IMO DCS.

TR-CL-110a.2

Discussion of long-term andshort-term strategy or plan to
manage Scope 1 emissions, emissions
reduction targets, and an analysis ofperformance against those targets

Virgin Voyages is committed to Net Zero carbon
emissions by 2050. In the near term we havedesigned our ships to the latest efficiency standards
and with state-of-the-art technologies to optimize
fuel and energy performance. Each ship has six,
150 kilowatt Climeon units, which use waste heatfrom the engines to generate electricity, thereby
reducing some of our fuel demand. All ships are
configured for shore power, and Scarlet Lady will
have shore power installed once the onshore power
supply is available at PortMiami. We have alsopurchased third party verified offsets equivalent
to our Scope 1 footprint from Feb. 2020-Dec. 2021.
Looking ahead we are identifying fuel and energy
reduction opportunities, exploring lower-carbon
fuels and near term reduction targets.

See pages 13 - 17 for more information.

TR-CL-110a.3

1) Total energy consumed,2) percentage heavy fuel oil,3) percentage onshore power
supply (OPS),4) percentage renewable

1) 847,322 Gigajoules2) 87%
3) 0%
4) 0%TR-CL-110a.4

Average Energy Efficiency Design
Index (EEDI) for new ships

10.8 grams of CO2/tonne-nautical mile

Introduction

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Appendix37

ACCOUNTINGMETRIC

2021 DISCLOSURE

Air emissions of the following
pollutants:
1) NOx (excluding N2O),
2) SOx, and3) particulate matter (PM10)

Information not currently disclosed.

For more information on emissions control
see pages 16 - 17.

Total amount of ship waste
discharged to the environment,
percentage treated prior
to discharge

Total combined: 120,335 cubic meters

Waste includes grey and blackwater,bioresiduals, food waste discharged,
ballast water, bilge water and soild waste
incinerated onboard. For more information
see pages 18 - 20.

TR-CL-160a.2

Percentage of fleet implementing
ballast water
1) exchange and2) treatment

1) 0%
2) 100% of our ballast water was treated

TR-CL-160a.3

Cruise duration in marine protectedareas and areas of protectedconservation status

Currently we do not have a way to track thisinformation but are exploring possible applications
for the future.

TR-CL-160a.4

Number of notices of violations
received for dumping

No notices of violations received.

SASB TOPIC/
CODE

NOTES

(Scarlet Lady Only. Jan. 1, 2021 - Dec. 31, 2021)

Air Quality
TR-CL-120a.1

Discharge Management & Ecological Impacts
TR-CL-160a.1

Introduction

Percentage treated prior to discharge: 100%

Our Sailors

Our Ocean

Our Communities

Ballast water exchange is our backup
method. In 2021 we had no ballast water
treatment failures. For more information
see page 20.

Our Partners

Our Crew

Appendix

38

SASB TOPIC/
CODE

2021 DISCLOSURE

ACCOUNTINGMETRICNOTES(Scarlet Lady Only. Jan. 1, 2021 - Dec. 31, 2021)

Customer Health & Safety
TR-CL-250a.1

Number of alleged crime incidents
involving passengers or employees

1

Crimes are reported using the CVSSA
definition for reportable crimes for all
Virgin Voyages vessels, regardless of thejurisdiction in which the ship was sailingor crime occurred. In 2021 we had one
reportable incident.

TR-CL-250a.2

Fleet average CDC Vessel Sanitation
Program inspection score, percentage
of inspections failed

CDC suspended its Vessel Sanitation Program
through 2021 due to the COVID Emergency
Plan activation.

TR-CL-250a.3

1) Serious injuries per million
passengers and2) number of voyages with agastrointestinal illness countexceeding 2%

1) We did not have any serious injuries.
2) 0 voyages exceeding 2%

TR-CL-310a.1

Average hourly wage for seafarers,
by region

Our shipboard teams have competitive compensation,
substantially above international requirements, andadhere to our collective bargaining agreements.

TR-CL-310a.2

Percentage of seafarers working
maximum hours

We follow the Maritime Labor Convention (MLC),
an international standard which sets seafarers'
rights to minimum working and living conditions.

TR-CL-310a.3

Percentage of seafarers paidfor overtime

We are in full compliance with the Maritime
Labor Convention (MLC) and our Collective
Bargaining Agreements.

TR-CL-310a.4

Total amount of monetarylosses as a result of legal
proceedings associated withlabor law violations

None

Labor Practices

Introduction

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Our Crew

Appendix

39

SASB TOPIC/
CODE

2021 DISCLOSURE

ACCOUNTINGMETRICNOTES(Scarlet Lady Only. Jan. 1, 2021 - Dec. 31, 2021)

Employee Health & Safety
TR-CL-320a.1

Seafarer lost time incident
rate (LTIR)

Information not currently disclosed

Accident Management
TR-CL-540a.1

Number of Conditions of Classor Recommendations

None

TR-CL-540a.2

Number of port state control
1) deficiencies and2) detentions

1) 5 minor Port State Control deficiencies
2) 0 detentions

TR-CL-540a.3

Number of marine casualties,
percentage classified as very serious

0

Accident Management
TR-CL-000.A

Available Lower Berth kilometers(ALB-KM)

138,546,272

Metric reflects revenue sailings.

TR-CL-000.B

Available Passenger Cruise Days
(APCD)

307,470

Metric reflects revenue sailings.

TR-CL-000.C

Shipboard employees

1,102

As of Dec. 2021

TR-CL-000.D

Cruise guests

27,282

Metric reflects revenue sailings.

TR-CL-000.E

Number of vessel port calls

64

Metric reflects revenue sailings.

Introduction

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Our Ocean

Our Communities

Our Partners

Our Crew

Appendix40