KONOIKE GROUPCORPORATE GUIDEKONOIKE GROUP

08

BUSINESS
CONCEPT

Strong foundation in a changing society

Integ rated
Innov ation

Integrated Innovation
We integrate accumulated knowledge to make innovation happen.
Konoike Transport, which leads the KONOIKE

service processes. Our concept involves the goal ofGroup, proudly carries its name forward as aintegrating and optimizing the full value chain that

reminder of its origin as a logistics company at theincludes related logistics processes, in order totime of its founding in 1880.

accumulate improvements and give rise to innovative services. We will discover customer needs fromThrough the Konoike spirit, the company now works

a view of society as a whole, creating services thatto anticipate the needs of a society that is evolving

are intended to address societal issues through thedaily, keeping an eye on the overall value chain of its

knowledge and technologies we have accumulated

customers. Through the consistent handling of notwithin the group.

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source production and service processes, Konoike

Our purpose is to support the core operations of ourprovides unique solutions that create new, different

customers, realize further improvements demandedkinds of value for society.

by the changing times, spur innovation toward the

Our business concept, “Integrated Innovation,”

combining the KONOIKE Group’ s strengths in Inte-seeks to provide support from the sidelines for quali-

grated Innovation with new and advanced technolo-

ty manufacturing and hospitality, two proud aspects

gies and skills, we can provide a steady foundationof Japan, throughout our customers’ production andto meet the flow of a society that is rapidly evolving.

Threestrengths of the
KONOIKE Group

Production and service processes

Improvements andinnovation in support
of a changing society

We understand new needs by looking at the full value chain for logistics processes and production and service processes, supporting our customers through manufacturing optimizations. From
the knowledge and technologies that we have developed through the Konoike spirit, we create
new services that support our customers through a feeling of hospitality.

Improvements and innovation in support of a changing society

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A trusted
partner2

future, and continue to serve as a trusted partner. By

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3

Support for thecore operationsof our customers
and society

only the logistics processes but also the work to out-

Support for the core operations of our customers and society

The Konoike spirit is employed to anticipate new needs that go beyond the expectations andimagination of our customers and society. Based on our strengths in realizing improvements andinnovations that have been developed step-by-step at many different sites, we aim to create abetter foundation for society through the use of AI and digital transformation (DX) technologies.

A trusted partner

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The feeling of trust, where operations at various different sites can be entrusted to us with peaceof mind, is the essence of the Konoike spirit’ s origins. Operating under stringent safety standards
at all times, we continuously strive for even greater convenience and efficiency at our day-to-day
work sites, which deepens the relationships we have with our customers and society.

Logistics processes

KONOIKE GROUPKONOIKE GROUPSTEELENGINEERING

BUSINESS

BUSINESS

For more than 100 years, we have contracted comprehensive operations from raw material acceptance tomanufacturing processes, examination, packaging anddelivery, supporting customers’ operations andJapan’ s economic growth. We will strive to continue

Aiming to provide highly value-added
services toward a new era,

to flexibly respond to changes in the steel industry andWe provide unique engineering services based on

aim to resolve customer issues by utilizing our field

our technological capabilities that we have cultivat-

capabilities and new technologies.

Engineering service that can actualize

Aiming to ensure the assignment of appropriate per-what is needed with high technological quality

sonnel who can cope with a change in customers’ pro-with over 100 years of contracting

duction systems, we utilize cutting-edge technology
to promote the digitalization of on-site operations

experience in steelworks operations

focusing mainly on safety, quality, productivity, envi-

ed for years at the work sites of a major steel manufacturer. Our services comprehensively include
design, creation and processing from scratch forvarious types of plant equipment at our own facto-

Addressing new needs with diversified

ries, as well as installation and maintenance work.

service by leveraging Konoike’s unique synergy

ronment, and disaster prevention. In particular, to

Not just providing high-quality products and services that actualize customer needs, we also help
reduce total costs including maintenance costs.

reduce workers’ physical strain such as hot conditions
and heavily loaded activities, a long-standing problem,● Konoike’s drone technology in use for field improvement and coexistence with local community
Using drones, we drastically shortened the time and reduced
the burden of workers’ extremely hard physical operation in
conducting inspections for disaster prevention of belt
conveyors carrying iron ore and coal scattered across large
sites, which was conducted by foot and visual observation in
the past. In addition, Kashima Branch in Ibaraki Prefecture
has started a JUIDA-certified drone school to educate
in-house pilots, while promoting initiatives to contribute tocoexistence with the local community.

we jointly developed some equipment with a machinery maker, resulting in a significant achievement. We
are also involved in large-scale repair and maintenance of manufacturing facilities in India, meeting
growing steel demand across the Asian region, striving
to make continuous contributions to customers on thestage of futuristic technologies such as electronic
furnace and blast furnace hydrogen reduction toward
a decarbonized society.

In response to increasing demand for the future,● A wide variety of core solutions to a wide range of customers

such as upgrading and repairing plant equipment
A unique, integrated service composed ofdifferent solutions including various types ofdesign, production, transportation and maintenance. Our group companies and production
plants have professional engineers with hightechnical skills, and are the providers of non-destructive inspection and electrical instrumentation. These enable us to serve a wide range ofcustomers outside the industry.

for decarbonization, we work to provide new value
beyond the conventional framework to our customers within the Group in the chemical, gas and otherindustries. Taking advantage of Konoike’ s uniquesynergy that can combine the existing contracting
service with an engineering service, we aim to satisfy potential needs of customers and society as aprovider of more diversified services.

KONOIKE GROUPKONOIKE GROUP

FOOD RELATED BUSINESS /TEMPERATURE-CONTROLLED LOGISTICS

FOOD PRODUCTS RELATEDBUSINESS

BUSINESS

Continue delivering a service for on-site safety andAt a major food-related company, we undertake asecurity of various supply chains including produc-wide range of operating procedures in production

tion based on 70 years of a trusting partnership withprocesses, ranging from business operations sucha major domestic beverage manufacturer. This is

as receiving and preparing raw materials as well as

our mission. We are able to undertake a wide range

packaging, as well as conducting equipment inspec-of operating procedures in production processes,

tions, to contribute to the optimization. Based on a

ranging from business operations such as receiving

mission to provide more safe and secure services,and preparing raw materials as well as packaging.

Aiming for the safety and security of foods

we contribute to solving customers’ major issues,

By successfully optimizing the production sector,

reorganizing logistics, in a variety of ways including

we aim to create the ideal environment for clients toand a sustainable environment by contributing

logistics digitalization such as with automatedfocus on their core operations. We also conduct

guided vehicles (AGVs) and automated loading on

equipment inspections and propose improvements

in terms of personnel, technology and networks

trucks, as well as having a modal shift.

to a manufacturing line.

Furthermore, with our temperature-controlled logis-

In enhanced horizontal cooperation between oper-

tics we have a nationwide network. Our refrigerated

ating bases, we leverage our strength to develop

warehouse with one of the best capacities in thebusiness and utilize human resources through, forindustry allows us to take advantage of our network

example, making proactive proposals on automa-that provides comprehensive value through storage,

tion, streamlining, and operational improvementtransportation and delivery, distribution processing,both internally and externally. We help raise cus-

as well as a warehouse management system (WMS)

tomers’ service levels with our technical strengthand transportation management system (TMS) thatand mobility that allow us to respond to changes

operate them. Starting as a provider of a contract-

flexibly. In addition, leveraging our strength in facili-

ing service at the Philippine plant of a U.S. major

ty maintenance skills cultivated in a group-wide

consumer appliances manufacturer, we hope toeffort, we work to expand the business area, fordevelop Konoike’ s business foundation to support

example, to maintenance operations of an equip-

domestic customers planning overseas expansion.

ment manufacturer and a beverage manufacturer.

● Full-fledged reduction of CO2 emissions also utilizes Konoike’s technology for solving social issues
The third of the artificial GHG emissions worldwide is said to berelated to foods, which heavily affects environmental issues.
That’ s why we have sincerely worked on logistics-related fuelconsumption management and green purchases, replacing warehouse lighting with LED and improving the loading efficiency,
among others. Placing the highest priority on CO2 emission reduction, we aim to make our refrigerated warehouses fully depend on
renewable energy, with the amount of solar power generated atour own logistics facilities exceeding 5,000 MWh per year.
Courtesy of Shizuoka Branch of
HAZAMA ANDO CORPORATION

Undertaking a wide range of
operating procedures in production
processes of a major domestic
beverage manufacturer to assist inoperational optimization,
while flexibly responding tomajor environmental changes● Using an environmental change in production and logistics as an opportunity
to advance technological innovation and refine Konoike spirit
Enhancing cooperation with logistics partners, and streamlining transportation and delivery along with delivery centers,
are the efforts to improve the productivity of customers. By
introducing automated forklifts, doing demonstration tests ofunmanned automated truck loading and unloading, reducing
data posting operations by automatically reading paper-basedledgers, and systematizing billing and payment operations, wewill create new value, taking an environmental change fromproduction to distribution as an opportunity.

KONOIKE GROUPKONOIKE GROUP

LIFE RELATEDMEDICAL

BUSINESS

BUSINESS

Contribute to raising medical quality
and streamlining operations inboth Japan and the world by

Konoike’ s medical business involves services for medical institutions and those for medical-related manufacturers and wholesalers, making valuable social contributions. The services for medical institutions include
Our wide-ranging business includes contract opera-

cleaning and sterilization outsourcing of medical devic-

tions of maintenance, construction and manufactur-es, contracting operations of in-hospital logistics, anding at client plants of chemicals, gases, and housing

operating room assistance, sales of various systems, as

facilities; storage and distribution of various materi-well as management assistance. For medical-relatedals, general apparel merchandise, and daily necessi-

manufacturers and wholesalers, we design and oper-

ties; refurbishment of industrial air conditioners;

ate logistics centers, and provide integrated logistics

provision of services related to solar power andfrom transportation of specimens and regenerative

A wide variety of operations

other renewable energy; transportation of industrial

medicine products and import of medical devices togas tank trucks and machine tools; inspection andproduct inspection, transportation and delivery, andthat bolster people’s

maintenance of imported automobiles; and manu-

maintenance of recycled medical devices.

lives are supported byprocessed foodstuff, which bolster people’ s lives

For the services for medical institutions, as our superior

and provide added value. We are always keen on

infection management capabilities were appreciated,

Konoike’s B-to-B experts.

finding customers’ needs and are one step ahead in

Konoike’ s external sterilization center and in-hospitalproviding services.

full-time staff are involved in cleaning and sterilizing

always refining the spirit to create“HOSPITAL LOGISTICS”

facturing and sales of high-graded frozen fisherymedical equipment used within the hospitals, while● Generating new value that creates a sustainable society,with a true partnership with our customers and business partners
What is a true partnership? This is what we always ask ourselves inshaping our vision. Through the service of various B-to-B operations
that are necessary in an area close to people’ s lives, we give shape
to new value that can create the foundation of customers and society. Even amid a severe labor shortage, we will further refine theKonoike spirit by introducing AI and DX technology, while helping
to establish sustainable social infrastructure by making labor-savingand streamlining efforts, consolidating logistics, sharing information and working together horizontally within the Group.

Many experienced professionals who hold various

giving support in response to the needs of medical

national certificates and specialized skills (meisters,

institutions. Moreover, we entered a cleaning andetc.) quickly actualize clients’ needs as a proposal

maintenance business of rental medical devices forand realize convenience for the future that exceeds

implant operations whose market has been growing

what customers and users imagine. This isunder strict QMS management styles and provide safe

Konoike’ s strength. We always make improvements

and secure services. Konoike supports various types ofin the process to achieve stable production withlogistics both inside and outside the hospital from aquality control in the processes for manufacturing

work site point of view. We will continue to enhancefine chemical products, and refurbish air condition-

the relationships with stakeholders of the industry,ers at our several in-house plants, striving to provide

contributing to the development and optimization of

new value that exceeds customers’ needs.

medical supply chains.

● Reaching for new possibilities, beyond borders, beyond walls
Bringing “HOSPITAL LOGISTICS” to the world
Keeping an eye on India’ s medical industry with its highly
promising growth potential, Konoike established Carna Medical
Database Pvt. Ltd. in 2013 to provide medical-related services inIndia. In 2022, we obtained a license as a medical products wholesaler and a food wholesaler which allow us to support on-site
research, export and import, sales, and operational management.
On the basis of a sound relationship between India and Japan thatwas built through the efforts made so far, we support Japanesecompanies entering the medical market in India.

KONOIKE GROUPKONOIKE GROUPAIRPORT

INTERNATIONAL LOGISTICS

BUSINESS

BUSINESS

Supporting customers’
challenges on a global scale

Konoike’s hospitality playswith our profound insights andan important role innetwork for luggage forwarding

maintaining and improving
aeronautical quality● Development of global “airport professionals” who can respond to new needs
arising from an environmental change
Ground support services at airports, to which majoradvanced technology has not been applied, are rapidly
advancing due to new needs arising from increased
demand, labor shortage, and lessons learned from theexperience of the COVID-19 pandemic, etc. While
improving the development of airport professionals to
become a provider of comfort travel by air, we aim totrain them as global personnel who are multi-skilled andcan address new needs and master DX technology.

We provide ground support services at major

We provide strong support for customers’ over-

airports in Japan, playing an important role in main-seas expansion with our know-how nurtured

taining and improving aeronautical quality (in terms

through maritime and air cargo forwarding. Ourof safety, punctuality, reliability, and comfort) inbusiness area extends to import/export cargo

mainly two operational areas: passenger handlingwarehousing, high-quality transportation of all

and ground handling. We provide highly profession-

types of cargo from fresh food to precision parts,

al services utilizing the insights, skills, and spirit ofplant transportation when constructing a plant

hospitality that the Group has nurtured for a longoutside Japan, as well as railway transportation oftime, to two large domestic airline companies, as

containers and automobiles in India, andwell as foreign airline companies, airport compa-

intra-ASEAN cross-border transportation.

nies, and passengers.
The KBX cloud service to support international
We also provide high value-added services from pas-

logistics operations digitalizes industry-specificsenger information to baggage wrapping to prevent it

and cumbersome analog operations and onlinefrom damage and theft, delivery and temporary stor-

assists in all operations related to maritime and air

age services, and use our reception know-how to rollexport/import, providing customers with far

out various detailed services such as etiquette training

greater convenience and productivity. We cap-

for businesses, in order to cope with expanding opera-ture customer needs and their background thattional volume at airports associated with a significant

diversify day to day, and provide services that

increase in inbound tourists.

exceed their expectations.

● High-quality, temperature-controlled logistics network developedin Viet Nam, Thailand, North America, and China
We operate a transportation network from our temperature-controlled warehouses located in Viet Nam (Ho Chi
Minh City), Thailand (Bangkok), and China (Qingdao), andone of the largest frozen and refrigerated warehouses
near Los Angeles in California, USA. These warehouses
are controlled at multiple temperatures, providing safe
storage for foods and other items. Services provided inIndia and China are also tailored to fit local needs, withhigh quality at international levels.

KONOIKE GROUPCORPORATE GUIDEKONOIKE GROUPKONOIKE GROUPINDIACORPORATEPROFILE

BUSINESS

18

Corporate Name

Konoike Transport Co., Ltd.

Capital Stock¥1,723 million

Osaka Head Office

4-3-9 Fushimimachi, Chuo-ku, Osaka 541-0044, Japan

Employees

Group: Approx. 24,000
Konoike Transport alone: Approx. 14,000[As of March 31, 2023][As of March 31, 2023]

Tokyo Head Office

6-10-1 Ginza, Chuo-ku, Tokyo 104-0061, JapanFoundedMay 1880

Net SalesGroup : ¥311,840 million

Incorporated

May 30, 1945

No. of Bases in Japan

186

Representative

Tadahiko Konoike,
Representative Director, Chairman,
President and Chief Executive Officer

No. of Bases Overseas

33

Websitehttps://www.konoike.net/en/※Including Temporary Employees[April 1, 2022 ~ March 31, 2023]

As of July 1, 2023

GROUP NETWORKWe are expanding and deepening our business in
the Indian market where a significant increase inBases in Japandemand and high growth are expected, leveraging

Bases Overseas

management resources within and outside the

MyokoGroup in a cross-sectional manner. Since opening
the operating base in India in 2008, we haveenhanced our market research and agency networkand been involved in international forwarding operations through which we nurtured insights and skills
in a Group-wide effort. We have also been involvedin engineering operations including plant relocation,

Creating and providing more new services that exceed
the expectations of society, in the Indian market
with the world’s highest growth potential[Branches 11, Centers 144]

Group Companies

Kashima
Narita2

Head office

29

Tokyo
NagoyaKobe

SennanSanuki[As of July 1, 2023]

tals and doctors that may provide solutions to management systems and distribution infrastructure ofIndia’ s medical industry, and support Japanesecompanies entering the medical market in India
based on a good relationship between the governments of Japan and India, as well as medical-related
institutions in both countries.

Osaka
Izumisano

Wakayama

Yokohama（12ヵ国）
No. of Bases
Overseas

33

Affiliates
31
Branches and Warehouses of Affiliates

2

Rep. Offices

Qingdao

Dhaka

Fukuoka

Myanmar[As of July 1, 2023]● Pursuing business in the world’s growth market of India,
with insights in the Group’s resources shared in a cross-sectional manner
Carna Medical Database Pvt. Ltd., a Group company, collects
and analyzes more than 50,000 data points of medical drugs,
hospitals and doctors, and categorizes and registers them usinga unique proprietary coding system. As a certified wholesaler of
medical and food products, we have enhanced the menu of ourown sales promotion support service. When a Japanese company enters the Indian medical market, we also help them to formulate marketing strategies based on a good understanding of themarket’ s structure, characteristics and challenges in advance.

Bases in North and Central America
Kumamoto

Hanoi

Thailand

BangkokHai Duong
Hai Phong
Da Nang
Viet Nam
Baria Buntau

United States

ManilaHo Chi Minh

Singapore
Singapore

Indonesia

MexicoGuadalajara
Naha

Dusseldorf
Germany

JakartaCabuyao

Philippines

Los Angeles

Base in Europe

Changshu
ShanghaiNingboShenzhen
XiamenGuangzhou
Hong Kong

Bangladesh
India

Wuxi
SuzhouHangzhouChina

New Delhi
GurgaonYangonautomobiles.

opment of a database of medical materials, hospi-

TianjinNo. of Bases in Japan 186

as well as railway transportation of containers andAs for the medical business, we support the devel-

Bases in Asia