mascot character
ＥＭＭＡ

Results of Operations for
December 2022,3rd Quarter

EM SYSTEMS CO., LTD.
(TSE Prime Section: 4820)
ＥＭ
ＳＹＳＴＥＭＳ ＣＯ ．，ＬＴＤ．
These documents have been translated from Japanese originals for reference Purposes only.
In the event of any discrepancy between these translated documents and the Japanese originals, the originals shall prevail. The Company assumes
no responsibility for this translation or for direct, indirect or any other forms of damages arising from the translations.

Contents
I.

“Business Environment / Company Initiatives ”
i.
Business Environment
ii. Company Initiatives

II.

“Results of Operations for December 2022, 3rd Quarteri.
Highlights of Financial results
ii. Changes in consolidate results by fiscal yeariii. Balance Sheet Summary
iv. By Segment Sales/Operating Profitsv. By Segment Sales Breakdown
vi. IT Systems for Pharmacies（Quarterly Sales）
vii. IT Systems for Clinics（Quarterly Sales）
viii. IT Systems for Long-term care（Quarterly Sales）
ix. By Segment Stock-based business （Quarterly Sales）
x. Forecast for the fiscal year ending December 2022
xi. Market Share and Number of Customers
xii. Shareholder returns

Supporting Date Shared Information System Foundation
Reference

Pharmacy DX achieved through MAPs for PHARMACY DX
The features of MAPs for NURSING CAREＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

2

Our Approach to the New Coronavirus

continuation

Company Initiatives regarding the Novel Coronavirus
We would like to express our heartfelt sympathies to all of you who are dealing first-hand with novel
coronavirus infections (Covid-19). We pray that the pandemic comes to an end as soon as possible andwe pray for your health.
Our company, which continues to support the healthcare (clinics and pharmacies) and long-termcare/welfare industries through our systems, is implementing the following initiatives throughout theentire EM Systems Group in order to minimize the effects on the health and safety of our customers andemployees, as well as on our business, and to continuously provide the stable system access and service.

Working Environments

Utilization of staggered working hours, telecommuting, online meetings and mobile working, as
well as creation of office environments that avoid the three Cs.
Installation of sneeze guards at all seats, mask wearing, and thorough disinfection practices, etc.
Implementation of work style reforms that enable employees to work without coming to the office.

Sale Activities
Sales activities via the Internet and telephones.

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅰ. ⅰ. Market environment
Clinics■ Responses to the Post-Covid-19 Status(Promotion of online medical care, medical consultations by appointment, transition toward cashless systems, etc.)■ Hybridization of exhibitions by academia and private companies, and transiti on toward holding such exhibitions online■ Online eligibility verification (mandatory from April 2023),Electronic prescriptions (from January 2023)
Aiming for integration of health insurance card/Individual Number card (autumn of 2024)■ Standardization of electronic medical record information

Initiatives● Promotion of digital marketing (site renewal, use of MA tools)● Application of online business negotiation tools, and non-face-to-face sales, Exhibition at hybrid expo
(Enhancement of online seminars)● Provision of online eligibility verification system, plans to commercialize/release electronic prescriptions, hosting of seminars
related to electronic prescriptions● Linkage between our system and EM-AVALON (portal site for medical institutions)● Participation in the government-promoted electronic medical record standardization verification projectＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

44

Ⅰ. ⅰ. Market environment
Pharmacies■ Responses to the Post-Covid-19 Status(Optimization of operations within pharmacies, promotion of online medication guidance, delivery of medications, etc.)■ Reorganization, M&A and DX strategy development, Reform of pharmacist work style■ Increase in the number of drugstores with dispensing facilities in the drugstore industry■ Hybridization of exhibitions■ Online eligibility verification (mandatory from April 2023),Electronic prescriptions (from January 2023)
Aiming for integration of health insurance card/Individual Number card (autumn of 2024)

Initiatives● Promotion of digital marketing (site renewal, use of MA tools)● Proposals for utilization of IT introduction subsidies● Collaboration with Good Cycle System Co., Ltd and enhanced electronic medical history proposal capabilities● Linkage between our system and EM-AVALON (portal site for medical institutions)● Provision of online eligibility verification system, plans to commercialize/release electronic prescriptions, hosting of seminars
related to electronic prescriptions● 「MAPs for PHARMACY DX」 → To be released by the end of the yearＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅰ. ⅰ. Market environmentLong-term care/welfare■ Increase in the number of new facilities accompanying the aging of society, and increase in the number of large-scale chain longterm care facilities, Revision of Nursing Care Compensation■ Responses to the Post-Covid-19 Status(Provision of non-contact services, limitations on facility usage, strengthening infection countermeasures, etc.)■ Trends toward revision of long-term care fees in 2024
■ Improvement of data accuracy by LIFE support（Long-term care Information system For Evidence）

Initiatives● Development of MAPs for NURSING CARE → Release and sales Promotion● Strengthening of chain store sales proposal capabilities , Promotion of TOP coverage● Strengthening of digital marketing (site renewal, use of MA tools)● Application of exhibitions and online exhibitions, Online business negotiation tools, non-face-to-face sales（Enhancement of online seminars）● Efficient support and data output for LIFE by Sukoyaka-san

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅰ. ⅱ. Company Initiatives
Marketing Activities ,Sale Activities
ClinicPharmacy

contents

Longterm〇〇〇

Strengthening Web Marketing：Implementation of SEO and SEM measures,
Application of YouTube channel, Raise awareness,Enhancement of online seminars
Product website renewal, MA tools, content enhancement

〇
〇

〇
〇

〇
〇

Implementation of promotional activities using TV commercials (investment in 4Q)
Improving business partner and customer loyalty through the comprehensive portal site EM-AVALON〇〇

Application of electronic contracts, and estimates and configuration examinations conducted personally bycustomers through “MAPs DIRECT,” an e-commerce site
Promotion of sales of "MAPs for CLINIC with ORCA" through collaboration with associates of ORCA, Japan
Medical Association standard receipt software
Sales promotion of "MAPs Optional Prescription Reader”
Business partnership with Good Cycle System Co., Ltd, Marketing, Online seminars,
Linkage with medication history
Linkage of a tool for online medication guidance and follow-ups during periods of administration
Launch of "EM Analysis Support (free)" ,Release of "MAPs Option | BunseQI (paid)"
MAPs for PHARMACY DX" to be released

〇
〇
〇
〇
〇
〇
〇

〇

〇
〇

〇
〇

〇

MAPs for NURSING CARE" release and sales promotion
Medical and long-term care information sharing ,Ensure collaboration among hospitals, clinics, and pharmacies,
and Long-term care/welfare facilities ,EHR (Electronic Health Record)promotion
Promotion of online eligibility verification/electronic prescriptions〇

Application of M&A：ClinicＣＯ.
Segment
ClinicＥＭ
ＳＹＳＴＥＭＳ, ＬＴＤ．

：Long-termcare/Welfare
Pharmacy：PharmacyLong-term
careAll7 rights(C)2022 EM SYSTEMS
Co.ltd.Segment
General Affairs
Department
reserved.
Segment7

Ⅰ. ⅱ. Company Initiatives
Social contribution activities
 Sponsor participation in the KIMIKO DATEx YONEX PROJECT

 Ai Love All Tennis Academy
・Participation as a professional tennis player sponsor
・EM Tennis Clinic Held
Miharu Imanishi Player(affiliated with our company)
Taisho Pharmaceutical Lipovitan
All Japan Tennis
Championships 97th
★Women‘s Doubles Winner★

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅰ. ⅱ. Company Initiatives
Social contribution activities＜Company-led support activities＞
 Donations to course for the development of health care AI (Course head: Specially-appointed AssistantProfessor Yoshimasa Kawazoe M.D., Ph.D.)
We agree with the purpose of the Artificial Intelligence in Healthcare course at the University of Tokyo, aimed at developing abase for new medical services focused on AI and ICT, and we have been supporting the course’s activities through continuous
donations since 2017.

 Participation in examination of next-generation electronic medical record base (Representative: Professor
Kazuhiko Ohe, M.D., Ph.D. at the University of Tokyo)
We participate in NeXEHRS Consortium, established with the goal of constructing a next-generation electronic medical record
sharing platform.

 Support for polypharmacy measures (Representative: Professor Hirohisa Imai Ph.D. at the University ofTokyo)
We agree with the purpose of the polypharmacy measures promoted by the Society for the Promotion of Proper Drug Usage,
and we support its activities as a special member.

 Participation in PHR proliferation activities (Representative: Professor Taku Iwami Ph.D. at Kyoto University)

We participate in the activities of the PHR Council, which aims to promote the appropriate proliferation of Personal Health Records(PHR) and contribute to further improving health and safety, and we support the proliferation of a framework ensuring that data
relating to medical care, long-term care, health, etc. is used at the discretion of the individual concerned.

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅰ. ⅱ. Company Initiatives
Social contribution activities Participation in the Cross-ministerial Strategic Innovation Promotion Program (SIP) (Cabinet Office)Scheduled participation from 2023 in the third phase of the program, spearheaded by the Cabinet Office’s Council for Science,
Technology and Innovation (CSTI), aimed at promoting initiatives along the entire path from basic research to effective exit
strategies (practical application/commercialization)

 Participation in on-site verification of electronic prescriptions (Social Insurance Medical Fee Payment Fund)

Participation as the only pharmacy site vendor in on-site verification in Nagasaki Prefecture in preparation for the launch ofelectronic prescription services, in response to a request for cooperation from the Social Insurance Medical Fee Payment Fund

 Cooperation in the electronic prescription model project (Ministry of Health, Labour and Welfare)

Cooperation in the e-prescription model project aimed at launching e-prescription services in advance within four regions inJapan (Sakata, Yamagata Prefecture; Sugakawa, Fukushima Prefecture; Asahi, Chiba Prefecture; and Asa, Hiroshima
Prefecture), in response to a request for cooperation from the Ministry of Health, Labour and Welfare＜Support activities based on co-creation of value with customers＞
 Commencement of acceptance of donations of EM Online Shop points (Japanese Red Cross Society and WFP)
Addition of a donation item to the conversion destination of points granted to customers based on the purchase amounts ofsupplies and consumables
10% of the donation amount added to the total by the Company following compilation of dataＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅰ. ⅱ. Company Initiatives / About Sustainability Management
 We announced our long-term goals (KPIs) in February 2022, and moved our sustainability system from thedevelopment stage to implementation.
 We are promoting sustainability management under the slogan “Another Step Toward a Better Tomorrow.”

2022

2020
Policy/system
formulation• Strategic incorporation of the SDGs
into our management• Formulation of basic sustainability
policy• Establish internal promotion system

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2021

Formulation of longterm goals (KPI)

Materiality (keyissues) formulation• Formulation of KPIs to solve social• Formulation of our own materiality• Launch each activity to achieve KPIs

issues and promote sustainability
management (~2030)(key issues) from the perspective of
the key issues facing both ourbusiness and our stakeholders(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅰ. ⅱ. Company Initiatives / Strengthen sustainability management
category

topics•Environment•••

Social•••Governance

•
•
•
•

External Evaluation

Endorsement of recommendations from the Task Force on Climate-related
Financial Disclosures (TCFD) in December 2021
Commencement of analyses of multiple climate change scenarios,and consideration of updating disclosed information
Visual representation of the reduction in greenhouse gas emissions achieved throughdigital transformation of our system group
Review of human resource investments (skill improvement measures for each employee,internal personnel system, etc.)
In-house awareness raising by our SDGs Promotion Committee,
comprised of in-house organizations
Promotion of health management
Disclosure of information in compliance with the Corporate Governance Code,which was revised in June 2021
Establishment of a Sustainability Committee, comprised of executives(Committee Chairman: President & CEO)Enhancement of internal controls and compliance
Four independent outside directors out of a total of ten directors (including two female directors)
Disclosure of our Skill Matrix• Recognized as an Excellent Corporation for Health & Productivity Management
2022 (large enterprise category)• S&P/JPX Carbon Efficient Index: First selection• FTSE Blossom Japan Sector Relative Index: First selectionＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅰ. Financial Highlights for December 31 2022, 3rd Quarter
consolidated results of December 31 2022, 3 rd Quarter

Topics for December 31 2022, 3 rd Quarter□ Contribution to sales growth by accelerating installation of systems in preparation for the introduction of online
eligibility verification, mandatory in principle (from April 2023)□ Billing sales also made steady progress due to an increase in the number of MAPs series customers.

□ Increase in non-operating expenses due to amortization of goodwill of affiliated companies via application of theequity method.

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅱ. Changes in consolidate results by fiscal year
Flow-Based

Fully Stock-Based

Partially Stock-Based(Millions of yen)

Sales
9,573

11,395

11,288

8,776

9,818

8,202

9,013

10,257

11,36911,257

13,19913,676

13,953

13,133

14,023

9,660

14,436

16,436

16,404

16,7102006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3 2018.3 2019.3 2020.3 2020.12 2021.12 2022.12 2023.12 2024.12

Operating Profits

The 2020 fiscal year was a 9-month accounting period due tochange in the fiscal year end(Millions of yen)

1,317

1,740

1,010

86

835

1,209

1,672

1,232

1,861

2,597

3,063

2,622

1,583

1,037

1,870

2,431

2,503

3,466

2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3 2018.3 2019.3 2020.3 2020.12 2021.12 2022.12 2023.12 2024.12-721-1,317

Profit Margin
ratio

13.8%

19.0%

15.3%

9.3%

8.9%

11.8%

14.7%

10.9%

14.1%

22.0%

20.7%

20.0%
11.3%

10.7%

13.0%

14.8%

15.3%

1.0%

-7.3%
2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3 2018.3 2019.3 2020.3 2020.12 2021.122022.12 2023.122024.12-15.0%ＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅲ. Balance Sheet Summary （Units: Millions of yen）

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅳ. By Segment Sales/Operating Profits※Segmented sales and operating profits and losses are the amounts before elimination of internal transactions between segments.

IT Systems for Pharmacies･･Expanded installation of online eligibility verification systems contributed to an increase in sales.
Billing sales increased due to an increase an increase in the number of customers.
IT Systems for Clinics･･･････Both initial sales and billing sales increased due to both installation expansion of online eligibility verification systems andan increase in the volume of system sales.
There was an increase in selling and administration expenses incurred in expanding market share in the field of clinics as wellas manufacturing costs in response to revisions.
IT Systems for long-term care/welfare･････Decrease in initial sales due to the initialization of a large project in the same period of the previous year
Commencement of depreciation associated with the release of MAPs for NURSING CARE, and an increase insales and administration expenses for the purpose of market share expansion
Other Business ････････・・・・Sales have increased due to the expansion of our subsidiary cashless business
Both sales and operating profits decreased in our pharmacy business due to the impact of the spread of COVID-19.

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅴ. By Segment Sales Breakdown※Net sales by segment are the amounts before elimination of inter-segment transactions.

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅵ. IT Systems for Pharmacies
Quarterly Sales （Units: Millions of yen）

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Ⅱ. ⅶ. IT Systems for Clinics
Quarterly Sales （Units: Millions of yen）

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Ⅱ. ⅷ. IT Systems for Long-term care/Welfare
Quarterly Sales （Units: Millions of yen）

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅸ. By Segment Stock-based Business
Quarterly Sales （Units: Millions of yen）

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅹ. Forecast for the fiscal year ending December 31 2022
（Millions of yen）

※Segmented sales and operating profits and losses are the amounts before elimination of internal transactions between segments.

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅺ. Market Share and Number of Customers
IT Systems for Pharmacies

Market share 36.2％

Number of customers ：18,084
Target population：50,000
Mid-term goals：25,000

IT Systems for Clinics

IT Systems forlong-term care/welfare

Market share 3.1％

Market share 5.7％

Number of customers ： 2,830
Target population：90,000
Mid-term goals： 7,000

Number of customers ： 14,313
Target population：250,000
Mid-term goals： 25,000*1 The number of customers indicates the number of pharmacies and clinics that purchased our system products.
*2 The above target populations represent the number of pharmacies and clinics that we considered as our potential customers, and differ from theactual number of registered pharmacies and clinics.
*3 Mid-term goals are as announced in February 2022.
(as of September 30 , 2022)

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

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Ⅱ. ⅻ. shareholder returns
・Aim at a payout ratio of 30%
・Changing the fiscal year ended from March 31 to December 31 starting from the 2020 fiscal yearchange in thefiscal year end*We conducted stock splits on April 1st, 2016 and March 1st, 2018 and January 1st, 2020 at a ratio of two shares per one ordinary share.
The aforementioned information assumes that each stock split occurred at the beginning of March 2014.

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(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

24Supporting Date . Shared Information System Foundation

Specialized Functions(Clinics & Pharmacies）

Pharmacy App

Clinic App(Medical Records)(Medication History, HQ
Functions)

Nursing care/welfare App
CommonFunctions（Clinics & Pharmacies）

Medical Exam. Hearing/ Prescription Bags /Pharmaceutical Info. / Inventory

Common Master/Contents(Medication/Prescription Check/Meal Recipes)

Counter Accounting/Receipt Billing（Medical Insurance, Nursing Insurance and Independent Local Aidfor Medical Expenses）

ＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

Specialized
Functions（Nursing care/welfare ）(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

CommonMasterCommonEngine25

Reference: Pharmacy DX achieved through MAPs for PHARMACY DX

In addition to receipt computers, electronic
medical records, and peripheral devices,

Systems that deepen theconnection with users

Patients
Community members

Prescribers
Community health care

this enables selections and combinations ofsolutions/systems to be matched with
Insurance association
Municipality

customers in a variety of scenarios.
Moving forward, we will also continue toSystems that support thecontinuation and accuracy ofoperations

promote linkage with systems outside of
our Group.

Systems that generate growth anddepth through analyses andinsights

Back-office system
linkage

Headquarters

Solutions planned by EM Systems regarding future development and collaborationＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

26

Reference: The features of MAPs for NURSING CARE

Overall view of MAPs for NURSING CARE

・Provides a cloud-based system, reduces
installation work, and streamlines data
input operations
・Provides tools capable of reducing theworkloads of long-term care/welfare
offices

ClinicInformation
linkage between
medical care andwelfare/longterm care via
MAPs series・Achieves information linkage between
medical care and long-term care/welfare
・Provides a common engine, master,
etc. to other companies via low-priced
OEM

PharmacyLong-term care/welfare
Service designs
that are easy to
implement

Staff-friendly,
functional
designs

Support for various
support and benefit
plan services

Screen designs that
No installer
enable intuitive
requirements, andoperationeasy operation
No server
Support for staff
equipmentschedulerequirements,
management
cloud-based
products
No location
Initial license cost ofrestrictions,zero yenenabling use in any
scenario
Ability of customers
Support for staff
to procure
payrollcomputers andmanagement
tablets on their own

Support for longterm care insurance
services
Support fordisability welfare
services
Support forcommunity life
support (mobility
support) services
Benefit claims

Smart long-term carerecords that enable
concentration on
care
Transmission to the Compatibility with
National Healthtablets andInsurance
smartphones*
Organization
Support for
Compatibility with additional specified
LIFE *
offices*Standardized
systems

Compatibility withstandard interfaces*

Support for voice
input*

Provision ofcommon engine,
master, etc. via
OEM

Linkage withsensors**Support in orderＥＭ ＳＹＳＴＥＭＳ ＣＯ. , ＬＴＤ．

(C)2022 EM SYSTEMS Co.ltd. General Affairs Department All rights reserved.

27

Contact:
EM SYSTEMS CO., LTD.
IR Section, General Affairs Department
Shin-Osaka Brick Bldg.
1-6-1 Miyahara, Yodogawa-ku,
Osaka 532-0003, Japan
https://emsystems.co.jp/ir/mailform.html

The contents in this presentation materials are based on assumptions judged to be valid and information available to
the Company’s management at the time they were prepared. The Company assumes no obligation to update or revise
any information, whether as a result of new information, future events or otherwise.
As forecasts contained herein are based on assumptions of numerous uncertain factors, actual results may differ
significantly from these forecasts for a number of reasons.