Licensing GuideKaspersky
SD-WANIntroduction
Kaspersky SD-WAN builds fault-tolerant, secure networks with unified management – essential for today’s
distributed businesses. The solution helps ensure business continuity and supports digital transformation
goals. The convenient licensing model is suitable for companies of all sizes – you can easily choose the bestsolution for your specific needs.

Kaspersky SD-WAN tiers and capabilities
Kaspersky SD-WAN is available in two tiers: Standard and Advanced.

Provides the tools for setting up and managing the network,and supports SD-WAN services and integration of Kaspersky
products as virtual network functions.
Standard

Provides extended capabilities for virtual network functions,
including those of third-party vendors, and includes Multicast
and Multi-Tenancy support for services.
AdvancedCapabilities
Support for CPE throughput up to 10 Gb/s

Connection andmanagement

Management from private/public cloud or on-premise
Support for Hub and Spoke, Full Mesh, and Partial Mesh topologies
SLA policies for applications
Dynamic routing (BGP, OSPF)
VRF-Lite support
Built-in DPIStateful Firewall
NAT (PAT, SNAT, DNAT)
Zero Touch Provisioning

SD-WAN
Services

Real-time channel quality control
Support for OpenFlow
Channel optimization (FEC and Packet Duplication support)
Support for P2P, P2M, and L2/L3 VPN services
Support for built-in high-speed encryption
Support for integration of Kaspersky products

Virtualnetwork
functionsETSI MANO
Support for third-party VNFs
Service chain lifecycle managementuCPE support
Multicast support

Services

PIM support
Multi-Tenancy support

Standard Advanced

Licensing objects
Each tier is licensing by CPE based on specific throughput.

Throughput

StandardAdvanced30 Mb/s

SD-WAN CPE Standard 30 Mbps

SD-WAN CPE Advanced 30 Mbps

50 Mb/s

SD-WAN CPE Standard 50 Mbps

SD-WAN CPE Advanced 50 Mbps

100 Mb/s

SD-WAN CPE Standard 100 Mbps

SD-WAN CPE Advanced 100 Mbps

300 Mb/s

SD-WAN CPE Standard 300 Mbps

SD-WAN CPE Advanced 300 Mbps

500 Mb/s

SD-WAN CPE Standard 500 Mbps

SD-WAN CPE Advanced 500 Mbps

1 Gb/s

SD-WAN CPE Standard 1 Gbps

SD-WAN CPE Advanced 1 Gbps

10 Gb/s

SD-WAN CPE Standard 10 Gbps

SD-WAN CPE Advanced 10 Gbps

Each license is available with options for one, two, or three years. They can be renewed at a discounted price.

Potential scenarios for switching licensesBy tier

By throughput

In this scenario, all licenses of the customer areswitched from Kaspersky SD-WAN Standard toKaspersky SD-WAN Advanced

Standard

In this scenario, you are switching from the license withspecific throughput to a license that provides higher
throughput

Advanced

ExampleExampleSD-WAN CPE

SD-WAN CPE

SD-WAN CPE

SD-WAN CPE

Standard
30 Mbps

Advanced
30 MbpsStandard30 Mbps

Standard
100 Mbps

When you switch to another license, the unused portion of the term of your previous license is counted toward
the payment for your new license.

Customer Premises Equipment
You can choose our recommended models from the Kaspersky SD-WAN Edge Service Router (KESR) line withvarious interfaces and performance.

Soon

KESR
Model 1KESR
Model 2

KESR
Model 3150 Mb/s

300 Mb/s

Soon

KESR
Model 4

Technical support
For the software part of Kaspersky SD-WAN, you can choose between two options for technical support:
Premium and Premium Plus.

Premium

Premium Plus

Incident requests acceptance

Incident requests acceptanceSeverity level 1 — 24×7, levels 2, 3 and 4 —from 10:00 to 18:30 (Local Office working hours)

Severity levels 1 and 2 — 24×7, levels 3 and 4 —from 10:00 to 18:30 (Local Office working hours)

Incident response time

Incident response time

Severity level 1 — 2 hours*
Severity level 2 — 6 working hours
Severity level 3 — 8 working hours
Severity level 4 — 10 working hours

Severity level 1 — 30 minutes*
Severity level 2 — 2 hours*
Severity level 3 — 6 working hours
Severity level 4 — 8 working hours

Contact persons

Contact persons

4 — possible number of contact persons
on behalf of the customer

8 — possible number of contact persons on behalfof the customer+* Outside of working hours, an additional phone call is required• Dedicated technical accountmanager• Provision of open incident reports tothe customer

Devices of the KESR model series are offered the standard warranty from the vendor and an extended
warranty (Hardware MSA).

Standard
warranty

Extended warranty(Hardware MSA)
5

Term

Term

One to two years from the vendor (depends onthe device model)

Option for annual renewal up to five years
through Kaspersky

SupportSupportThrough the vendor or their partner• First line support at Kaspersky• Subsequent tracking of incident closure after
hardware handover to the vendor or theirpartner

Incident response time
Depends on a vendor/partner agreement

Incident response time
From 30 minutes to 8 working hours (dependson severity level)

Replacement of devices• Free diagnostics and repair or replacementof the device in the vendor's service center• Repair time — 21 working days

Replacement of devices

Logistics• Advance replacement with shipment from thewarehouse on the next calendar day• Option to create regional replacement stock

Expenses for the return of defective equipment
and delivery of the repaired or replaced
equipment shall be paid by the customer

Logistics
Expenses for the return of defective equipment
and delivery of the repaired or replaced
equipment shall be paid by the vendor*+Up to 8 contact persons on behalfof the customer* Except defects caused by the customer

Kaspersky SD-WAN purchase process1

Determine the solution option suitablefor your capabilities

2

Choose the necessary number oflicenses for CPE

3

If necessary, select the KESR devices suitable for your needs

Learn more

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