AI:ő$ĕ¯ù
Copyright © DataRobot, Inc. - All Rights Reserved

AI in őCopyright © DataRobot, Inc. - All Rights ReservedDv`nwN$ÕÞ¥ŋ
³Öē!NI@ïÇTwNhX`nswGov~¦£ċ

Copyright © DataRobot, Inc. - All Rights Reserved(Ă$dIUcp@S6I● tf5V\7I● Ī°Ñµ● őŌĹĀ$Ŗ● đ2´Ñ$üĖ● sDkv@tIKr5QcKr

Copyright © DataRobot, Inc. - All Rights Reserved

tf5V\7IÊıē¨±1
ő½¼$sDkvV

Copyright © DataRobot, Inc. - All Rights ReservedĪ°ÑµőįĚďĹ:ýććýćç»Copyright © DataRobot, Inc. - All Rights ReservedőŌĹĀ$Ŗ
²õìä "-0ĸú ØĮ
Ī°ē"apA

Copyright © DataRobot, Inc. - All Rights Reservedđ2´Ñ$üĖ:{ÿ & 5vPhYw
twvOqvA
įĚďĹ,őŌĹĀĉ¨!Íú3ØĮ0
Ī°ē"apA

Copyright © DataRobot, Inc. - All Rights Reserved

sDkv
@tIKr
5QcKr
$ŘÊ$ĉÛ"¸2÷ň±1
hwBS6vA?mvewv

Copyright © DataRobot, Inc. - All Rights Reserved

ÚŃ"dIUcp@S6I"!/0+$● þ$dIU5@Gov● IhwU=INhwOQGnfwV● ŊĭŘÊsDwV● +*Copyright © DataRobot, Inc. - All Rights Reserved

þ$dIU5@Gov
ŘÊqwV'$DvSvRN7iv
A$}ó ¨±ś­ē!DinX
BwGov

Copyright © DataRobot, Inc. - All Rights Reserved

IhwU=INhw
OQGnfwVŘÊĘĶ Know Your Customer (KYC) :Pmwv (Ŕĩ) $ĘĊsDkv (þ$dIU<a4w)
YQUctlwNwID5 (NPS)ŘÊČă (=INhwLTV)

Copyright © DataRobot, Inc. - All Rights ReservedŊĭŘÊsDwV

&2 "Ňºª$Ier,â!
Ŋĭ0ĥ .10ŘÊsDw
V"apA

Copyright © DataRobot, Inc. - All Rights Reserved

+*$+* ĵĴ"!0$+* ĄĲā 0Copyright © DataRobot, Inc. - All Rights Reserved

AIVqbv!őę
89bE7U / KwrI\Ww,DvSvR$]wM
Wp7LwGov

áĐû]QBwH

hwBS6vAa6wV\Q@

EgwUtHIS6@IûÓ­Û

IhwU=INhw
OQGnfwV=INhw
Ew_I

S?IUh7XvA+ßÜ¥ø + YQUctlwNwID5=INhw½¼ / Ew_I

Ŕĩ

ĝ¸ę

:7H9vU,btw=w

PmwvąEgwU

IT

qw>ra47WvI

K?nqS6+ CRM / ŘÊLTV+ ŊĭsDwVüĖŁĦąœĎĢè{ÿüĖ+ +*$ĒÎa;w?mIS6vA+ Ī°åĶ<eswGov
Ī°±qI@ğċqI@ID5qvA+ Ñµ+ đ2´Ñ+ ìäćŌ]wMWr?mq5HmwXwŝ5@Pn5qw.TwNE7:vS6IU"89bE7U / KwrI\Ww,DvSvR$]wM
Wp7LwGováĐû]QBwH

hwBS6vA

a6wV\Q@

EgwU

tHIS6@IûÓ­Û

IhwU=INhw
OQGnfwV=INhw
Ew_I

S?IUh7XvA+ßÜ¥ø + YQUctlwNwID5=INhw½¼ / Ew_IŔĩĝ¸ę

:7H9vU,btw=w

PmwvąEgwU

ITqw>ra47WvIK?nqS6+ CRM / ŘÊLTV+ ŊĭsDwVüĖŁĦąœĎĢè{ÿüĖ+ +*$ĒÎa;w?mIS6vA+ Ī°åĶ

<eswGov
Ī°±qI@ğċqI@ID5qvA+ Ñµ+ đ2´Ñ+ ìäćŌ

5@Pn5qw$ķŗ]wMWr?mq5HmwXwŝ5@Pn5qw.TwNE7:vS6IU"89bE7U / KwrI\Ww,DvSvR$]wM
Wp7LwGov

áĐû

]QBwH

hwBS6vAa6wV\Q@

EgwU

tHIS6@IûÓ­Û

IhwU=INhw
OQGnfwV=INhw
Ew_I

S?IUh7XvA+ßÜ¥ø + YQUct
lwNwID5=INhw½¼ / Ew_IŔĩĝ¸ę

:7H9vU,btw=w

PmwvąEgwU

ITqw>ra47WvIK?nqS6+ CRM / ŘÊLTV+ ŊĭsDwVüĖŁĦąœĎĢè{ÿüĖ+ +*$ĒÎ

a;w?mIS6vA+ Ī°åĶ

<eswGov
Ī°±qI@ğċqI@ID5qvA+ Ñµ+ đ2´Ñ+ ìäćŌ

5@Pn5qw$ķŗ]wMWr?mq5HmwXwŝ5@Pn5qw.TwNE7:vS6IU"

89bE7U / KwrI\Ww,DvSvR$]wM
Wp7LwGov

áĐû]QBwH

hwBS6vA

a6wV\Q@

EgwU

tHIS6@IûÓ­Û

IhwU=INhw
OQGnfwV=INhw
Ew_I

S?IUh7XvA+ßÜ¥ø + YQUct
lwNwID5=INhw½¼ / Ew_IŔĩĝ¸ę

:7H9vU,btw=w

PmwvąEgwU

ITqw>ra47WvI

K?nqS6+ CRM / ŘÊLTV+ ŊĭsDwVüĖŁĦąœĎĢè{ÿüĖ+ +*$ĒÎ

a;w?mIS6vA+ Ī°åĶ

<eswGov
Ī°±qI@ğċqI@ID5qvA+ Ñµ+ đ2´Ñ+ ìäćŌ

5@Pn5qw$ķŗ]wMWr?mq5HmwXwŝ5@Pn5qw.TwNE7:vS6IU"89bE7U / KwrI\Ww,DvSvR$]wM
Wp7LwGováĐû]QBwH

hwBS6vA

a6wV\Q@

EgwUtHIS6@IûÓ­Û

IhwU=INhw
OQGnfwV=INhw
Ew_I

S?IUh7XvA+ßÜ¥ø + YQUctlwNwID5=INhw½¼ / Ew_IŔĩĝ¸ę

:7H9vU,btw=w

PmwvąEgwU

ITqw>ra47WvIK?nqS6+ CRM / ŘÊLTV+ ŊĭsDwVüĖŁĦąœĎĢè{ÿüĖ+ +*$ĒÎ

a;w?mIS6vA+ Ī°åĶ

<eswGov
Ī°±qI@ğċqI@ID5qvA+ Ñµ+ đ2´Ñ+ ìäćŌ

5@Pn5qw$ķŗ]wMWr?mq5HmwXwŝ5@Pn5qw.TwNE7:vS6IU"

89bE7U / KwrI\Ww,DvSvR$]wM
Wp7LwGov

áĐû

]QBwH

hwBS6vA

a6wV\Q@

EgwU

tHIS6@IûÓ­Û

IhwU=INhw
OQGnfwV=INhw
Ew_I

S?IUh7XvA+ßÜ¥ø + YQUctlwNwID5=INhw½¼ / Ew_IŔĩĝ¸ę

:7H9vU,btw=w

PmwvąEgwUIT

qw>ra47WvIK?nqS6+ CRM / ŘÊLTV+ ŊĭsDwVüĖŁĦąœĎĢè{ÿüĖ+ +*$ĒÎ

a;w?mIS6vA+ Ī°åĶ

<eswGov
Ī°±qI@ğċqI@ID5qvA+ Ñµ+ đ2´Ñ+ ìäćŌ

5@Pn5qw$ķŗ$Ô« in őCopyright © DataRobot, Inc. - All Rights Reserved

ŏ$
ÕÞ¥ŋ
DinXBwGov:vCwHkvUðĨċĲxīĖĺ¬ńÛ¡ß

Copyright © DataRobot, Inc. - All Rights ReservedŘÊ3Ā*0õ
%…

ŏ%Č(1 ęē!Č Ĉ/"į/,//0ßÜē3Õ0
MwI: https://hbr.org/2018/02/the-parts-of-customer-service-that-should-never-be-automatedCopyright © DataRobot, Inc. - All Rights ReservedōĬ.$îĳ

ėě"-0ōĬ$ŘÊ  0Ĝ¶-/+ATM3Ã Ď0ōĬ$ĆļÐ z0 2/(-w: http://onlinelibrary.wiley.com/doi/10.1111/j.1937-5956.2010.01151.x/abstract

Copyright © DataRobot, Inc. - All Rights Reserved

AI$ĕ¯ùin ő
Copyright © DataRobot, Inc. - All Rights Reserved

UpvF@Gov£ċ"AI3ĎôÏē[7fqnwją·ħ!3AI"0Copyright © DataRobot, Inc. - All Rights ReservedŏINQa$¯Ċ±$*"
AIŖAI

Àŕ!§ñ3"Æ#0-0ôÏē!ctKI%
AI"0ľŃ!MqnwGov3é

Copyright © DataRobot, Inc. - All Rights Reserved^nwhv7vNp@Gov$ŅŘÊ3æ$!-"ŝ]IuwV$öò%13csi5jìä%23…%Ok
ŘÊ"DvN@U0<cGov3%* .| $"IhwU=INhwOQGnfwV! AI3řĖĺ3| 0
Copyright © DataRobot, Inc. - All Rights Reserved Ő|0uw@atw$Ò±S@ZtHw $,//$ŉŜ"!.
!-"ctKI3IjwJ"AIį0+$3Ġ/Ľ)$ Ī¥3ê®0 ctKI$ISwNI!
ŘÊ"į 0-"
Copyright © DataRobot, Inc. - All Rights Reserved

INQaŘÊ3į 0-"ßÜē!¾ŗ$õ%ĉ"ŀÝkwr3!ł¿ģ"!-"Copyright © DataRobot, Inc. - All Rights Reservedő$œĎ3
q:vHX5qvA
Copyright © DataRobot, Inc. - All Rights Reserved

MaUI?rDlvKvI$Ś
INQa3œĎ
ãġ

ÁI?r%!

Copyright © DataRobot, Inc. - All Rights Reserved

INQa$KPI,¢Ì3
ŘÊ$Ő|Ŋİ"ÈBwI$ï%!

Copyright © DataRobot, Inc. - All Rights Reserved

5vOwp7Nw
Ŏ!0I?r• DlvKvI• Verbal judo (Ą­)Copyright © DataRobot, Inc. - All Rights ReservedëËEw_I$hYwHmw•Ŏ!0I?r• ¹Ü
Verbal judo (Ą­)Copyright © DataRobot, Inc. - All Rights Reserved

5@Pn5qw•Ŏ!0I?r• ÅÄ×• DinXBwGov­ą3ÞÙāÉ"!0­

Copyright © DataRobot, Inc. - All Rights Reserved

Ehqw

Copyright © DataRobot, Inc. - All Rights Reserved^nwhvNQP
z$  0-"
3Ĳí-ŝ• ŘÊ"MaUI?r$Ď• Ïĺ$ňĎ• òĲāĞ$à• ò57T65$ņ• Ây©Ĕ$Čà
Copyright © DataRobot, Inc. - All Rights Reserved

ŏ$INQa%AI ÕÞ0ôÏēĤ/Ŀ$
.Ĳí1 ÕÞ
0"Œ 0-/3¤Ččē"!0Colin PriestSenior Director of Product Marketing
DataRobot
colin@datarobot.com

Ļ¾
Copyright © DataRobot, Inc. - All Rights Reserved

Dqv cqwIU
ctO@UhwBS6vA
GX5T6s@Nw© DataRobot, Inc. All rights reserved.