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Corporate profile

As of the end of February 2022

Company name

Lawson, Inc.

Headquarters

East Tower, Gate City Ohsaki, 11-2,
Osaki 1-chome, Shinagawa-ku, Tokyo
141-8643, Japan

President and CEO
Representative Director Sadanobu Takemasu
Chairman of the Board
Established

April 15, 1975

Capital58,506.644 million yen

Number of employees

10,362 (consolidated)

Business activities

Franchise chain development of LAWSONNet sales for all stores

2,442.7 billion yen (consolidated)

Lawson is supporting
the Sustainable Development Goals(SDGs)

As of the end of
February 2022

Areas in which stores are operated Total number of stores (in Japan and overseas)*19,518 stores

Number of stores in Japan14,656 stores
Hokkaido

Kanto/Koshinetsu

675

5,247

regionstoresTohokuregion1,176 stores

279
182
178
Miyagi255
Yamagata 112
Fukushima 170
Aomori
Akita
Iwate

Chubu

regionKinki

region1,700

stores

197
244
692
600
Ibaraki
217
Tokyo
1,683
Kanagawa 1,077
Niigata226
Yamanashi 137
Nagano174
Tochigi
Gunma
SaitamaChiba

regionstoresIshikawa
ToyamaFukui
Shizuoka
Aichi
Gifu
Mie

103
181
107
275
717
181
136

2,647

Kyoto
Shiga
Nara
Wakayama
Osaka
Hyogo

Chugoku

Kyushu/Okinawa

936

1,658

regionstoresregionstores329 Okayama
154 Hiroshima
138 Yamaguchi
153 Tottori
1,175 Shimane
698

235
297
127
136
141

Shikokuregion617 storesstores

529
75
125
197
Kumamoto 161
Miyazaki 109
Kagoshima 202
Okinawa 260
Fukuoka
Saga
Nagasaki
Oita

Overseas

4,862 stores

China
4,560
Thailand166
Indonesia
65
Philippines
69
Hawaii,USA

2

Kagawa 132
Ehime
212
Tokushima 135
Kochi
138

* The total number of stores is the number of convenience stores operated by our consolidated Group, and the number of stores operated by Lawson Store
100, Inc., Lawson Kochi, Inc., Lawson Minamikyushu, Inc., and Lawson Okinawa, Inc. is included. Moreover, the number of overseas stores refers to thenumber of LAWSON brand stores run by each local operating company.
Lawson Group stores = LAWSON, NATURAL LAWSON, LAWSON STORE 100

Main Lawson Group Companies
Field

Finance-related
business

Field

Company name

Overseasbusiness

Lawson Entertainment, Inc.
LAwson HMV EntertAinment United
CinemA Holdings, Inc.
United Entertainment Holdings Co., Ltd.
United Cinemas Co., Ltd.

Lawson (China) Holdings, Inc.
Shanghai Lawson, Inc.
Shanghai Le Song Trading Co., Ltd.*
Shang Hai Gong Hui Trading Co., Ltd.*
Zhejiang Lawson, Inc.*
Chongqing Lawson, Inc.
Dalian Lawson, Inc.
LAWSON (BEIJING) INC.
BEIJING LUOSONG Co., Ltd.
Saha Lawson Co., Ltd.

SEIJO ISHII
businessSEIJO ISHII, CO., LTD.

Lawson Bank, Inc.

Consulting
business

BestPractice, Inc.

Lawson, Inc.
Lawson Store100, Inc.
SCI, Inc.
Domestic
convenience store Lawson urbanworks, Inc.
business
Lawson Okinawa, Inc.
Lawson Minamikyushu, Inc.
Lawson Kochi, Inc.

Entertainment
business

As of the end of February 2022

Company name* As there is no official company name in English, an English translation is presented here.

LAWSON SDGs HANDBOOK 2022
SDGs Promotion Office
East Tower, Gate City Ohsaki, 11-2, Osaki 1-chome,
Shinagawa-ku, Tokyo, 141-8643, Japan
https://www.lawson.jp/en/
Published September 2022.
Next issue scheduled for publication September 2023.
© 1975-2022 Lawson, Inc. All rights reserved.

About the cover
The cover of this booklet uses a design drawn by anartist with disabilities who is enrolled in the welfare
facility PICFA.
Each letter represents a goal of SDGs 17, and their
numbers are hidden in the letters.

Contents

Group Philosophy

Creating Happiness and Harmony in Our Communities
VisionOur goal is to become the hub of refreshment in every community.
Lawson’s Way (Action Guideline)“Lawson’s Way” is a set of five action guidelines that clarify the roles

we play and are designed to realize the Group Philosophy with a sense of mission and responsibility.

1. Create stores filled with the best smile in town.

Previous Page

Understand with manga!
Lawson and SDGs

Owner

Next Page

MachikoOwner
A big veteran of Lawson for 20 years.
He is knowledgeable and is relied on for many things.

MachikoCollege student and Lawson crew member.
She relies on the knowledgeable owner.

Hmm,
what should I do?

What? What's
wrong?

2. Speak out your ideas to take action.

No, I’m actuallytalking aboutcollege...

3. Enjoy your challenge.
4. Value your friends to become one.
5. Act in good faith.
In the backroom...

I decided to givea presentation on SDGs
at a seminar,
but what should I
present about?
I don't really understand why
SDGs are being talked about now
in the first place...

SDGs are important!
You have to know
about them.

You know that there are many problems
around the world, such as
infectious diseases, conflicts, climate change, and poverty, right?
If we don't tackle these problems seriously, we as humans will
not be able to live in a stable way on planet...

LAWSON SDGs HANDBOOK 2022

1

Contents

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Made with 100% domestic chicken
breast and domestic wheat flour*
2.8g of protein and 1.6g of sugar content per piece* O2 emissions⇒C
reduction related
to transportation⇒ Health
considerations
Selling local Kara-age Kun using
local ingredients⇒ L ocal contribution suchas local production for
local consumption

I see!

But, isn't thatmainly up to
governments?

* F oreign wheat is used on the same line
during flour production, and there is apossibility of contamination.

* In the case of regular items

SDGs were unanimously
adopted at the United Nations
Summit in 2015 to solve these problems.
The SDGs consist of 17 goals and
169 targets pledging that
"No one will be left behind"!

That's not the case.
SDGs should be addressed by society as a whole,and there are some things that can be solved byeach and every one of us.
Therefore, everyone should pay attention!

Cooking oil used in fryers is recycled
into livestock feed and soap

⇒ Waste reduction

Kara-age Kun, which uses domestic
ingredients and is healthy, is packed
with initiatives that contributed
to Goals 2, 3, 12, and 13!

Manufactured under strict quality
control at domestic factories⇒ Safety and security

Amazing!
There are so many
initiatives just with
Kara-age Kun!

I've somehow
become interested
in Lawson's SDGs
initiatives!

It's not just for Kara-age Kun.

Of course, Lawson is
also promoting various
initiatives to contribute to
SDGs.
For example,“Kara-age Kun(Fried Chicken)”!

Lawson is making efforts in SDGs to realize
its Group Philosophy of“Creating Happiness and Harmony
in Our Communities”

What!?
That
Kara-age Kun!?

HealthTen Energy-saving Rules

Fund raising“Happiness in Communities”
Fundraising

In-store pharmaceutical sales

Cleaning the filter inthe refrigerator caseNice! Okay, let's
take a closer look at
Lawson's initiatives!

Tell us about your SDGs action!
The new FF (fried food) products sold at
the counter are highly rated by customers,
and we recommend freshly fried anddelicious products.
Since FF reaches its expiration date early,
we do our best to sell it while it is still
delicious.
2 LAWSON SDGs HANDBOOK 2022

Ms. Osawa

In order to reduce food loss, we put
discount stickers on products that areclose to expiring. We thank customers
who have purchased our products withthe best possible smiles, so that they feelpositive about their purchase.

Ms. Tsuda

We always carefully check with customers
whether they need plastic forks or
spoons. Among them, there are somecustomers who have started using theirown utensils, and I feel that talking tothem on a daily basis is effective.

Ms. ScottI started as a crew member and am now
the store manager. More than half of thecrew members are not Japanese nationals.
I try to understand and always respect
their culture and diversity. This leads to job
satisfaction, and everyone enjoys working
with a smile.

Mr. Zui

LAWSON SDGs HANDBOOK 2022

3

Contents

Messagefrom the President

Previous Page

Next Page● Towards the Lawson Blue Challenge 2050!
The Lawson Group is pursuing efforts to achieve the KPIs we determined for social and environmental aspects with
2025, our 50th anniversary of our founding, and 2030, target year of the SDGs, as target years. Furthermore, as along-term goal, we have formulated an environmental vision, “Lawson Blue Challenge 2050!” In the future as well,
we will continue to promote initiatives that address environmental issues in order to contribute to the goals of theSDGs and take on the challenge of achieving our goals (KPIs) for 2025, 2030, and 2050.

Goals for 2025, 2030, 2050 (KPI)
Reducing CO2 emissions
2025

50th anniversary

Reduce per store bycompared to 2013 levels

15％

2030

SDGs target year

Reduce by

50％

2050

Environmental vision

Reduce by

Reduction of plastic use for packaging*
Reduce bycompared to 2017 levels

15％

Reduce per store bycompared to 2018 levels

25％

Reduce by

30％

Reduce by

50％

Containers and Usedpackaging of
Lawson’s original products

100％

Reducing food waste

Ecofriendly％ materials

100

Reduce by100％* Regarding plastic, we also have a goal of reducing plastic shopping bags by 100% by 2030

Every one of us will take the initiative
to challenge of evolving into a“new hub of refreshment in every community.”
Hello everyone.
COVID-19, which has lasted for more than two
years, has changed the behavior of customers,
and the tendency to use convenience storeson a daily basis has become even stronger.
In order to stay close to customers in their
daily lives, it is becoming more and more
important for each store to understand thecharacteristics of the region and be closely
related to the region, and to face eachcustomer individually. To do this, we must
make a concerted effort to raise our purpose(significance of existence) as a company andrealize our Group Philosophy where “Creating
Happiness and Harmony in Our Communities”
As part of this, Lawson recently signed theUnited Nations Global Compact and declared
its support and practice of the 10 Principles infour areas: human rights, labour, environment
and anti-corruption. This is an initiative that
leads directly to contributing to the SDGs.

4

LAWSON SDGs HANDBOOK 2022

Then, what embodies contribution to SDGs
are the stores across the country, the franchise
store owners and store managers who support
those stores, and the approximately 180,000
crew members. Each store takes the initiativein taking action on a daily basis based on thestrong desire to be useful to the community.
We will continue to think seriously about
what we can do for our customers, ourcommunities, and the planet, together with
our franchise stores, store crew members,
and Group employees, and we will take on
the challenge of evolving into a “new hubof refreshment in every community” thatmatches new lifestyles.

Sadanobu Takemasu
President and CEO
Representative Director
Chairman of the Board and Chief Sustainability Officer

CO₂ emissions per store*1

Plastic packaging weight index

Food waste reduced per store（t-CO₂）

（％）

（％）

120

30.5％

Base year

101.8

100

reduction

75

70.7

80

Base year

19.3％

50
40
0.0
2013

2021

Adoption oforiginal productpackaging using 100%
eco-friendly materials

reduction

25

0

80.7

100.0

2050（FY ）*1 CO2 emissions are calculated using the list of emissions
coefficients by electricity provider (substitute values)*2 Calculated from April 1 to March 31 of the following
year to coincide with the administrative fiscal year

2017

2021

75

Base year

100.0

50

75.3

24.7％

reduction

25

0.0

0
*2

100

0.0

0

2050（FY ）** Calculated from March to February of the following year
to coincide with the company's fiscal year

2018

2021

2050（FY*）* Calculated from March to February of the following year
to coincide with the company's fiscal year

● Participation in Initiatives
Endorsement of TCFDIn April 2020, we endorsed the TCFD (Task Force on Climate-related
Financial Disclosures). To respond to the intensifying climate change
issue, we analyze the risks and opportunities associated with climate,understand the impact on our businessstrategies, and consider countermeasures,
while striving to disclose information
proactively.

Signing of the United Nations Global Compact
Lawson has signed the United Nations Global
Compact and will contribute to the developmentof a sustainable society by supporting andpracticing the ten principles in four areas
consisting of human rights, labour, environment
and anti-corruption.
Under our Group Philosophy, we will earnestly
consider what we can do for our customers, our communities, and theplanet, and actively take on the challenge of resolving medium- andlong-term issues involving the environment and society.

Submitted a letter ofcommitment to obtain
Science Based Targets (SBT)
certification.
To accelerate our efforts to combat
climate change, we submitted acommitment letter in June 2022 toobtain SBT certification, which certifies
that the Lawson Group's greenhouse gas
reduction targets are consistent with theParis Agreement.
We will continue to take on thechallenge of achieving higher goals to
realize a decarbonized society. We will
also seek to reduce climate change risks
and seize opportunities in our businessactivities.

LAWSON SDGs HANDBOOK 2022

5

Contents

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Achievinga sustainable society
and creating happinessand harmony
in our communities

Lawson’s material issues and major initiatives
Based on our business policy: the “Three Promises,” we classified our value chain-related initiatives into
six categories taking into account social issues and conditions.
We decided our material issues from customers’ standpoints placing importance on our initiatives as anorganization responsible for safe and secure social infrastructures which are the most important thing
for a retailer. Also, from 2021, major group companies have identified priority issues and set goals (KPI).
The entire Lawson Group will combine forces to solve social and environmental issues.
*The main initiatives and services have been revised or abolished, with those that have already been completed removed and new ones added.

Business Policy

Applicable
SDGs

Material Issues(Materiality)

Main initiatives/services(examples)
・Providing high value-added private brand (PB) products
・Deployment of Machikado Chubo in-store kitchens

Providing Safety/Security-Oriented
Overwhelmingly High Value-Added
Products and Services Friendly toSociety and the EnvironmentP12-15

Providing Comfortable Work
Environment Leading to Job Satisfaction
Supporting Women, Senior People aswell as Children’s Growth・D evelopment of products and services in line with customer
opinions・B uilding and operating a supply chain that is friendly tosociety (human rights, etc.) and the environment・D evelopment of products with consideration for healthbased on the 10 themes・C reation of a pharmaceutical product sales system・P romotion of collaboration with local governments on
health promotion・C reating a store environment that is convenient foreveryone and comfortable to work in・T raining of store crews and promotion of their retention・C ontinuation of FC owner support system・P romoting fund-raising programs for children's futures・C reation of an environment to support children’s learning・D onation of products to facilities that require food and othersupportCoexisting Synergistically with
Communities by Serving as Part ofSocial Infrastructure

・Promoting mobile sales and delivery services・E xecuting comprehensive regional agreements with thelocal governments and promoting collaboration・C ollaboration with national and local governments to
support stricken areas in the event of a disasterSustainable Environment Preservation
Activities Toward Carbon-Free Society

・Promoting energy efficient stores and offices
・Utilizing and spreading renewable energy・P romoting products to be sold off or sold by weight, anddeveloping products with a longer consumption period・R educing plastic used for containers, packaging andpromotional materials
・S ustainable use of resources with consideration forbiodiversity*

P22-28* Machi (literally “town”) refers to the communities in which Lawson operates and, by extension, the global village as a whole.

6 LAWSON SDGs HANDBOOK 2022・D evelopment and sales of socially and environmentallyfriendly products・C onducting fair and equitable transactions with suppliers

Supporting Health Promotion for All
People Through Products and Stores

P16-21・P lanning and developing locally-produced products for local
consumption, and active use of domestic ingredientsContents
Understand with manga!
Lawson and SDGs

P1-P3,P29

Messagefrom the President

P4

Towards the Lawson Blue Challenge 2050! /Participation in Initiatives

P5

Material issues andmajor initiatives

P6-P7

Highlights
Franchise Store SDGs Awards for FY2021

P8-P11Superior taste
Surprising discoveries
in usual products and services

P12-P15
Human kindness
Aiming to be a place where
both customers and workers are happy

P16-P21
Environmental (Machi*) friendliness
Creating a new era of shopsthat coexist with the Earth (Machi)

P22-P28
LAWSON SDGs HANDBOOK 2022

7

Contents

Initiatives to “make the community happy”
are spreading to stores all over the country.

We are glad that
our activities aimed
at contributing
to the local community
have been recognized.

Our Group Philosophy and business policy, the "Three Promises," contribute to the SDGs
and lead to happiness and harmony in our communities.
We solicited examples of "activities creating happiness and harmony in our communities"
undertaken at stores nationwide and presented the "Franchise Store SDGs Awards for FY2021."
We would like to introduce the initiatives of the ten winning stores.

I would like to continue tocreate a store that will pleaselocal customers.

Mr. Kazuyoshi Nakahashi

Owner

Owner

Cooperating with a Social Welfare
Council to support local life
through mobile sales

In cooperation with the Social Welfare Council, we have started
mobile sales that are closely linked to the local community, and
we also serve as guardians. This is also used by local residents,
especially the elderly. We can know their needs since we cancommunicate more closely with customers there than at stores.
In addition, we are also delivering boxed meals to those whoare recuperating at home due to COVID-19.

Mr. Kenya Ichikawa

The first convenience store
certified by the city for hiring
women!
We have proactively hired women as store managers, leader
crew members, and fantasistas, and we have been certified byKitami City as a “Kitami Work-Life Balance Certification Office
System” We have also realized discount sales of products thatare close to their sell-by date through suggestions from women.
We also collect refill packs for detergents, etc., and cooperate
in collecting cardboard boxes and empty cans to support theemployment of people with disabilities.

Next Page

Saitama Kita Branch Fukaya Hanzawa Shinden StoreMr. Takeshi Ishimaru

Saitama Higashi Branch Koshigaya Omanocho 2-chome Store

Doto Branch Kitami Hikarino Store

Previous Page

Owner

Working together,
we were able to faceeach other's“individuality” and grow.

Realization of barrier-free minds
through vocational training
for people with disabilities
We implemented vocational training for people with disabilities to promote
the employment of people with disabilities. We have created an original work
schedule that takes into account the individuality of each person, such as having
cash registers for wheelchair users, having others do stocking and making FF*.
They serve customers with wonderful smiles and accurately stock items. By
working with them, the hospitality spirit of the crew is also enhanced.
* FF: Fried foods

Aichi Minami Branch Higashiura Odai Park-mae Store

Sapporo Kita Branch Hitsujigaoka Tembodaimae StoreMr. Naoki Matsuoka

Management Owner (MO)Supporting independence inworking life through the employmentof people with disabilities
We employ people with communication disabilities to support
the independence of people with disabilities in their work lives.
While we emphasize finding tasks and things they are good at, weare also educating them on how to deal with difficult tasks.The
receptiveness of the employees working together has increased,
and a culture of praising, acknowledging, and appreciating has been
fostered, and as a result, it has contributed to an improvement in
employee retention rate.
8 LAWSON SDGs HANDBOOK 2022

Support for people withdisabilities is having a positive
impact on the store.

We would like to continue toactively participate
in community activities andcontribute to the revitalizationof the region.

Mr. Yoji Matsuya Owner
Mr. Takeshi Nishii (photo) Store Manager

Participating in various activities,
such as attending dementia
supporter training course
Many of our regular customers are elderly, so we adjusted our shifts
to acquire the correct knowledge and understanding of dementia, anda total of 10 people attended the dementia supporter training course.
As a result, we were able to create a store where conversations withcustomers increased and customers could use our services with peaceof mind.
Additionally, we are working on various activities such as accepting
workplace experiences and cleaning around the store.
LAWSON SDGs HANDBOOK 2022

9

Contents

We will continue to work hardwith store employees to be ofhelp to local people.

Hiroshima Higashi Branch Mihara Minami StoreMr. Toru Sakamoto

Owner

In response to a request from a police station, we implement
calls for activities such as crime prevention, traffic safety andfraud prevention in our mobile sales. We use an external speakeron the vehicle to play an automated voice that calls attention tocrime prevention, and we call out to each person who comes toshop while handing out reflectors and crime prevention leaflets.
This provides an opportunity to talk with customers, and it leads
to raising the awareness of local residents.

Yamaguchi Branch Sanyoonoda Habu Store

Ms. Kazue Furutoyo MO
Mr. Kimiaki Yoshimura (photo)

Acting MO

We are conducting mobile sales at two homes for the elderly inorder to respond to the roles required by the community. Every
week, I feel rewards when I see residents waiting with smiles
and anticipation. There were some difficulties, such as preparing
the products that each person requested and the consideration
we took for people with physical disabilities, but it is also an
important experience that we can use in our work in the store.

Ms. Emiko Waki

Ehime Nishi Branch Matsuyama Yougo Higashi 5-chome StoreMr. Hiroshi Fujisaki

Weekly mobile sales
in cooperation withlocal homes for the elderly

Kagawa Branch Takamatsu Bancho 3-chome Store
5 Stores

Owner

Using mobile sales
to call out
for local crime prevention

In these days when the problem of food loss is being called out, we are thinking
about what we can do by ourselves, and we are working on discount sales at allof the stores that we run. We set detailed discount rules for each category, pricerange, and time period, and guide customers by posting handwritten notices. While
it took time to get all the crew members to learn the operation, it not only reduced
food loss, but it also expanded the product lineup and increased sales.

I have felt sense of satisfaction
for ten years,
seeing people waiting
with smiles.

Next Page

Ehime Higashi Branch Saijo Hiuchi StoreMr. Tomoaki Fujita

We decided to startwith what we could do rightnow, and worked on that.

Implemented discountsales to reduce food loss
and increase sales

Previous Page

We received messages of thanksfrom elementary school students,
which were very encouraging for
all of our employees.

MO

We want to contributeto the creation of the safety
and security of Ehimeby cooperating
across boundaries
for crime prevention.

Promotion of crime prevention activities
in collaboration with local governments
beyond chain store boundaries
I have served as the chairman of the Late-Night Business Store Crime Prevention
Association for 10 years. I work with local police to conduct crime prevention
drills, inspect crime prevention systems, and take measures to prevent juvenile
delinquency. We devote our energy to create communities with safety andsecurity and for the sound development of industry, such as by building a“convenience store police officer system”, in which police officers stop bystores and offer crime prevention consultations.

We will continue to workon creating storesthat are friendly to the community andthat are supported by customers.

Owner

Cutting milk cartons from MACHI café,
washing them and donating themto nearby elementary schools
Thinking of ways to contribute to the environment, we began cutting, washing, andstoring MACHI café milk cartons at our five stores, and donating them to nearby
elementary schools. It seems that elementary schools exchange milk cartons withschool toilet paper. Elementary school teachers visited the store and expressed their
gratitude, and the children also sent heartwarming messages.
10 LAWSON SDGs HANDBOOK 2022

LAWSON SDGs HANDBOOK 2022

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Surprising discoveries
in usual products and services

CASE ①

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Revitalizing local communities
with local production for urban consumption
by developing products with local ingredients

We promote local produce for local and nationwide consumption by using local ingredients to deepen
our ties with the community.
Furthermore, we are striving to revitalize communities (regions) through efforts to jointly develop
products with local high school students.
* The following 3 products are not currently on sale.

● Iyokan Cream Puff full of happiness●H ida Beef Croquette Sandwich

This product uses 100%
Iyokan fruit juice from
Ehime Prefecture, which
was jointly developed with
Ehime Prefectural Komatsu
High School. Whipped creamcontaining iyokan fruit juice is
Ehime Prefecture
combined with iyokan sauce,and the choux pastry is coatedwith chocolate. Due to theiyokan's sourness, the taste is not too sweet.

A sandwich with croquettes
made with Hida beef, thepride of Gifu Prefecture.
This is finished with a saucethat enhances the tastinessof the beef croquette.

● Sanno Gorotto Apple Bread*
Aomori Prefecture

What kind of initiatives are these?
Lawson aims to realize “Superior taste”,
one of the “three promises” of our business policy.
We are making various efforts to provide overwhelmingly
high value-added products and services that consider safety
and security, society, and the environment.
We aim to realize stores that match the needs of customers
and regions that change with the times.

●P roviding high value-added private brand (PB)

products●D eployment of Machikado Chubo in-store

kitchens●P lanning and developing locally-produced

products for local consumption, and active
use of domestic ingredients●D evelopment and sales of socially andenvironmentally-friendly products●D evelopment of products and services in linewith customer opinions●B uilding and operating a supply chain that isfriendly to society (human rights, etc.) and theenvironment●C onducting fair and equitable transactions with

suppliers
12 LAWSON SDGs HANDBOOK 2022

This product was jointly
developed with Aomori
Prefectural Sanbongi
Agricultural High School.
Whole grain dough is
topped with Aomori
apple jam and thick
Aomori apples drenchedin syrup, then baked and sprinkled with honey.
* This product is eligible for the award described on the right.

Gifu Prefecture eceived the Review Committee●R

Encouragement Awardat the Ministry of Education, Culture, Sports,
Science and Technology's Youth Experience
Activity Promotion Company Award

We were evaluated for the joint development of
products with students in Tohoku region six times infiscal 2020, and we received the “Review Committee
Encouragement Award” in the 2021 “Youth Experience
Activity Promotion Company Award” implemented by
the Ministry of Education, Culture, Sports, Science andTechnology. We will continue to collaborate with local
governments and others to jointly develop products
using local ingredients with students.

Outside voices
Energize Hokkaido by expanding consumption of Hokkaido-grown ingredients and promoting the appeal of Hokkaido

Office for the Promotion of
Public and Private Sectors,
Hokkaido Government

Mr. Atsushi Nishiyama
Chief Coordinator

We concluded a comprehensive partnership agreement with Lawson in 2008, and sincethen we have implemented a variety of initiatives, including the promotion of food in
Hokkaido, ensuring the safety and security of the region, support during disasters, andconservation of the natural environment.
Recently, in order to expand consumption of milk and dairy products, which have been
affected by the spread of COVID-19, Lawson has developed products such as rice balls
and sweets, and it has also contributed to the dissemination of the appeal of Hokkaido
ingredients.
In addition, the first “HOKKAIDO WOODBUILDING” registered store will open as a convenience store using woodfrom Hokkaido in July 2022. It is a great pleasure for people to be able totouch Hokkaido materials at a store where anyone can drop in casually.
In order to continue solving various regional issues that Hokkaido faces,
we ask for Lawson's help in promoting Hokkaido's regional development
and disseminating its appeal.
LAWSON Sapporo Shinhassamu 1-jo Store
using wood from Hokkaido

LAWSON SDGs HANDBOOK 2022

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Providing delicious products
cooked in our kitchen

CASE ②Kaisen kakiage-don(seafood-and mixed- vegetable tempura
on rice)

T O P

I

C

Fried chicken boxed meals

Thick-Sliced Sangenton Pork Cutlet
Sandwich

Ghost Restaurant

We have started a demonstration experiment of the “Ghost Restaurant” at one store in Tokyo, where newly
developed products based on popular delivery menu items are cooked in the store's kitchen and delivered, and thisis currently being implemented at 3 stores (as of the end of June 2022). Ghost restaurant products can be orderedwith services like Uber Eats. Since all products are cooked after ordering, it is possible to provide freshly preparedproducts. At the same time, this also leads to utilization of free time in the in-store kitchen, which cooks items
according to the demand for breakfast and lunch. Further developments will be made toward introducing thisservice to 100 stores in the Kanto area by the end of February 2023, and to 1000 stores nationwide by fiscal 2025.

Next Page

Considering deliciousness with quality,
society and the environment as its basis

CASE ③

In 2011, we started introducing Machikado Chubo with the desire to “deliver delicious, safe,
secure, and reliable products cooked in the store's kitchen to our customers.” Due to the impact
of COVID-19, there is a growing need to purchase delicious products cooked in-store at familiar
convenience stores, and the number of stores that have introduced these products has exceeded
8,400 (8,457 stores: as of April 2022).
Among the various products, the “Thick-Sliced Sangenton Pork Cutlet Sandwich”, which uses cutlets
fried in the in-store kitchen, and the “Fried chicken boxed meals”, which uses rice cooked in thestore (released August 30, 2022) are highly recommended.
In addition, we are working on the release of products based on popular local menu items ineach region, and the “Local Chichibu Waraji Katsudon” and “Local Chichibu Waraji Katsu Burger”
released in June 2022 have been very well received.
Furthermore, based on the results of a customer questionnaire survey, we reviewed the proportion of
the ingredients to improve products such as the "Kaisen Kakiage-don (seafood-and mixed-vegetable
tempura on rice)”, which is the No. 1 selling boxed meal of “Machikado Chubo” (results in April 2022).

Previous Page●U sing coffee beans from Rainforest Alliance Certified farms

For our MACHI café in-store freshly brewed coffee,
we use only coffee beans from Rainforest Alliance
Certified farms*. This certification is awarded to farms
that use sustainable farming methods to meet rigorous
environmental, social and economic standards.
See ra.org for details* The Single Origin Series and Decaffeinated Series are out of the scope.

● Caring for forests by handling forest-certified products

We use FSC ®-certified and PEFC-certified products, which are made from wood produced fromproperly managed forests, recycled resources, and other raw materials from controlled sources, for ourpaper cups and other original products.
In order to meet the customer's request
for “high-quality products and services
made in an appropriate environment”,
we will continue to handle sustainableproducts and procure raw materials thatare socially and environmentally friendly.

Expanding our frozen food menu items
in response to changes in demand due tothe pandemic

CASE ④

With the effect of the need to shelter at home due to COVID-19, scenes with bulk buying haveincreased, so the need for frozen food that can be stored for a long time and can be eaten easily
whenever customers like is increasing. At Lawson, in addition to frozen
foods that meet conventional stock needs, we are developing ready-toeat products (approximately 110 types) with convenient functions typicalof convenience stores. In addition, as part of our product reforms aimed atrealizing new convenience stores in anticipation of the post-COVID era, wewill work to further expand our frozen food menu items.

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Sales of MUJI products

In about a half a year from May 2022, we will start introducing MUJI at
about 5,000 stores in the Kanto Koshinetsu area, and will expand thatnationwide. By rolling out MUJI products at LAWSON stores all over Japan,
we believe that we will be able to deliver new value that will benefit
customers all over the country.
In the future, we will jointly develop generic products and services, in orderto further expand our efforts to help local residents.

14 LAWSON SDGs HANDBOOK 2022

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15

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Aiming to be a place where bothcustomers and workers are happy- Creating an environment where various people can play active roles Lawson promotes diversity under the Group Philosophy of “Creating Happiness and Harmony in Our
Communities” and aims to create an environment in which each and every employee can play anactive role regardless of gender, nationality, age, or whether they have a disability.
For this reason, we have appointed an officer in charge of diversity promotion, headed by thepresident, and conduct design, operation, and appointment of necessary system. As part of this, wehire athletes who aim to be active on the world stage and support them.

Yuka Takamatsu

Rin Kawahara

Para-athletics
T38 (cerebral palsy) class
100, 200, 400

Wheelchair basketball
1.5 classSupport from Lawson isa source of strength

Lawson aims to realize “Human kindness”,
which is one of the “three promises” of its business policy, and in addition
to supporting the health promotion and active participation of all people,
we are making various efforts to provide a store environmentthat is easy to use and work in for a wide range of people.
We will drive forward with our challenges based on diverse values,
enabling our employees to feel motivated in their work andcreating happiness in the community.
●D evelopment of products with consideration

for health based on the 10 themes●C reation of a pharmaceutical product sales

system●P romotion of collaboration with local

governments on health promotion●C reating a store environment that is convenient

for every one and comfortable to work in●T raining of store crews and promotion of their

When I was a second year junior high school student,
I started track and field on the recommendation of myparents.
My main event is the 400m, but this year I am focusing
on the 100m and 200m events. After the Tokyo
Paralympics, I practiced with an emphasis on speed andwas able to improve my personal bests in both the 100m
and 200m events.
In the future, I would like to take advantage of thatspeed in the 400m event.
Lawson's great points are
the large eat-in space
and the Uchi Café
(Lawson's original desserts)!

●C ontinuation of FC owner support system●P romoting fund-raising programs for children's

futures●C reation of an environment to support

children’s learning●D onation of products to facilities that require

food and other support

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Athlete employee interview

Tokyo 2020 Paralympics
4X100 Universal Relay
Bronze medal

What kind of initiatives are these?

Previous Page

Before I joined Lawson, I worked for another company,
the biggest challenge was finding time to practice, but
now that I have more time to practice, and I can practicein a fulfilling environment. In addition, during the games,
our employees come from far away to support me,
which is a great source of strength.
My next goal is to participate in next year’s Asian Gamesand World Championships. I will also do my best so that I
can participate in the Paris Paralympics 2 years from now.

Tokyo 2020 Paralympics
Silver medal

Thank you for Lawson's full support
I came across wheelchair basketball when I was inhigh school, and after graduating from high school,
I transferred to my current team in search of anenvironment where I could grow. After that, I joined theJapanese national team when I was 21, and I was able
to win a silver medal at the Tokyo Paralympics last year.
The appeals of wheelchair basketball are the intense
collisions between wheelchairs and each player being
assigned points according to the severity of theirdisability. According to the rule that the total amountof points for the players on the court must be within
14 points, players with mild and severe disabilities canparticipate in games equally.
After joining Lawson, I was able to secure enoughpractice time, and I am very grateful to all theemployees who came to support me and gave me theirfull support.
Currently, the entire team and myself as an individual
are training with the goal of winning a medal at theParis Paralymics 2 years from now.

Lawson's kind points arethat there are many
wheelchair parking spaces,
and that the spaces fortoilets are wide!

retention
16 LAWSON SDGs HANDBOOK 2022

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17

Contents

CASE ①

Supporting people with disabilities

CASE ④In February 2022, as part of our support for people withdisabilities, we adopted a design for a cup of freshly
brewed coffee “MACHI café” in stores (currently nolonger available) drawn by an artist with disabilities
from PICFA, a welfare facility in Saga Prefecture. Thisis a project that was born from an internal public
offering, hoping that people would become even slightlyinterested in welfare through the cups.

Previous Page

Next Page

Meeting needs for what you want to eat
Offering products with good taste and nutrition

The health awareness of customers has changed due to thepandemic, and there is a growing need not only to cut calories
and carbohydrates, but also to actively consume protein
and dietary fiber for the purpose of maintaining health. In
response to this need, Lawson sells health-related products in
multiple categories that provide protein and dietary fiber.
In addition, we have changed the package design so that you
can see at a glance which nutrients are included among thehealth-related nutrients specified by the company.

Garlic tomato sauce chicken steak rice bowl witha 1/2 day amount of green and yellow vegetables
and protein

Set 10 health themes according to market needs
CASE ②

Deploying materials with an “Ear mark”* to make it easierfor people with hearing impairments to shop here

Many people with hearing impairments understand conversations by looking
at other people's gestures and mouth movements. However, now thatwearing masks has become a part of daily routines due to the pandemic, they
are in a situation where they don't understand what is said when asked ifthey need plastic bags or disposable chopsticks, and they are worried aboutcommunication within stores. Therefore, from the end of August 2022, we will
deploy materials with an “Ear mark” at stores nationwide so that people withhearing impairments can enjoy shopping.

❶ Eat vegetables and fruits❷ Get protein❸ Get dietary fiber❹ Eat foods with health claims❺ Low-carb❻ Low-salt❽ Low-fat❾ Eat foods with good bacteria

Ear mark

Unifying inquiries from franchise stores tosupport the development of storesthat are easy to work in

To ensure that franchise stores can operate their stores withpeace of mind, we provide 24-hour support for 500,000
inquiries per year. Until now, there were various support
desks for general operations and refrigeration equipment
failures, but from April 2022, we have unified them and madethem even easier to use. For frequently asked questions, we
distribute a “Frequently Asked Questions Solution Sheet” to allstores every month. In addition, we are striving to improve thequality of our contact window, including politeness, accuracy,
and speed. As a result, in 2021, in a call center response quality
survey conducted by the world-class evaluation organization “HDI Japan”, the contact window for
Lawson franchise stores has been awarded three stars, a first for the convenience store industry.
18 LAWSON SDGs HANDBOOK 2022

Bibimbap rice ball with domestic glutinous barley❼ Low calories

10

Get quality sleep* “Ear mark”: A mark that expresses hearing impairments and consideration for people who are deaf and hard of hearing(All Japan Association of Hard of Hearing and Late-Deafened People)

CASE ③❶to ❽Items based on national
indicators andmedical research indicators❾ to 10

Items to be tackled
as a challenge in anticipationof future health trends
Almond chocolate(using inulin) 40g

CASE ⑤Strengthening pharmaceutical sales
to support the health of the community
Lawson is focusing on the sales of pharmaceuticals in order tocontribute to the convenience of customers responding to an
aging society and controlling national medical expenses.
Since 2003, we have been working on the development of
stores with dispensing pharmacies, and as of the end of May
2022, we have 50 stores. In addition, from the perspective ofpromoting self-medication, we are promoting partnerships withdispensing pharmacies and drugstore chains nationwide. As ofthe end of May 2022, the total number of stores handling overthe-counter medicine (self-medication product ) is 282, including
stores with dispensing pharmacies.
Furthermore, from February 2021, over-the-counter medicine
are handled for the first time at Japan Uber Eats. We carryabout 60 types of Class 2 and Class 3 medicine such as cold
medicine, eye drops, and stomach medicine.
LAWSON SDGs HANDBOOK 2022

19

Contents

Together with our customers, 30th Anniversaryof donation activities
Supporting children's futures

CASE ⑥

Lawson became the first convenience store to install donation boxes at its stores in 1992, and in
September 2022, we will celebrate the 30th anniversary of those boxes.
The Lawson Group conducts social contribution activities to realize the concept of “aiming to create abetter future for children.” As part of these, we have established The Lawson Group's "Happiness in
Communities" Fundraising, which supports donations and activities for three organizations. We also
pursue activities such as measures to prevent COVID-19 infections and acceptance of donations forsupport in emergencies such as earthquakes and torrential rains when needed.

The Lawson Group's "Happiness in Communities"
Fundraising donation point●L awson Green Fund

(Organization receiving donation: The National Land Afforestation Promotion Organization)● Support Dreams Fund(Scholarship program for children from single-parent families)(Organization receiving donation: National Federation of Single Parents andChildren’s Welfare Associations in Japan)●“
 Dream Classes" FundPrevious Page

Next Page

Supporting children's learning
CASE ⑦(Student City/Corporate Internship Simulation Program/special class in a hospital)

As one way to help create an environment in which children cangrow up healthy, we have set up a LAWSON Experience Store in
Sendai City's Student City.*1 The program is designed to enable
elementary school students to learn about their relationship withsociety, how the economy works, what money is, what work is,Student City
etc., and to develop social independence through experience.
In addition to this, since fiscal 2017, we have been cooperating with “Corporate Internship
Simulation Program*2”, in which junior and senior high school students work to solve problems as
corporate interns through classes. In fiscal 2021, we supported the learning of approximately 1,100
junior and senior high school students from 27 schools.
Moreover, from November 2021 to February 2022, special classes were held online for a total of
16 students studying in hospital classes*3 in 3 districts. In the class, we introduced the structure ofconvenience stores, the ingenuity of products, and the SDGs initiatives, with a quiz. The purpose ofthis is to provide hospitalized children who are unable to participate in extracurricular activities due tothe pandemic with the opportunity to come into contact with society.
*1 A registered trademark of Junior Achievement Japan (the Japanese headquarters of Junior Achievement, the world's largest economic education organization)*2 Managed by Twice Research Institute Co., Ltd. *3 Special support classes set up in hospitals for children(Organization receiving donation: Japan Football Association)

Projects utilizing the Lawson Green
Fund
March 16, 2022

Lessons using the “Dream Classes”
Fund
June 18, 2021

Tokyo Metropolis Chofu Municipal
Kitanodai Elementary School Principal (at that time)

Tokyo Metropolis Shinagawa Ward
Yashio Gakuen 5th Grade Homeroom Teacher (at that time)

Mr. Takashi Hakozaki

Mr. Keitaro Kumasaka

I applied for the “Lawson Green Fund” subsidy with thethought that “I want children to feel the changes of nature.”With the cooperation of a local landscaping company, threecherry trees, daffodils, and other flowers have been planted,
and the Cultivation Committee takes care of them as a symbol
for children to gather. These cherry blossoms and daffodils
watch over the children not only in everyday life, but also at
graduation ceremonies and entrance ceremonies.

I feel that the question “What kind of person
do you want to be?” from the "Dream Teacher"
was a paradigm shift for the children. The children
expressed themselves by facing their future
selves, saying things such as “a kind person who
understands everyone's feelings” and “a person who
helps people in need.” They were able to learn that“dreams” are born from a person's ideal self.

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Support for Ukraine

In 2022, we accepted “Ukraine Humanitarian Crisis Relief Fundraising” and the “Ukraine Emergency Relief
Donation” to assist those displaced within Ukraine and from Ukraine to other countries due to the conflict in
Ukraine. A total of 197,005,568 yen of donations was received from customers.

Making 3 videos to make children smile
CASE ⑧With opportunities for extracurricular activities and work experiencedecreasing due to the COVID-19 pandemic, three videos were producedwith the hope of bringing smiles to children's faces. This can also be used as teachingmaterial at schools.

<Let's learn about SDGs at Lawson!>

CASE ⑨<Lawson's work experience!><Kara-age Kun factory tour!>Presenting donated books to elementary andjunior high schools
Supporting children's learning

Dalian Lawson, Inc. in China has set up book donation boxes in its stores in cooperation with the Dalian
Hope Process* Office. We widely publicize our donation activities through our stores, employees, and the
media, and ask customers to donate books and other items that are lying
unneeded in their homes. We give points to those who donate, and whenpoints are accumulated, we give them original products. Collected books
will be donated to elementary and junior high schools in poverty-stricken
areas around Dalian along with rice balls and desserts from Dalian Lawson.
In addition, we have also set up a book corner called the Lawson Love Heart
Library at schools to which donations have been made to.
* Project to support the education of impoverished children in China

20 LAWSON SDGs HANDBOOK 2022

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21

Contents

Creating a new era of shops thatcoexist with the Earth (Machi)

Previous Page

Next Page

Making various efforts to reduce
the amount of limited resources used

CASE ①● Selling by weight
We sell daily necessities such as detergent and shampoo and foods such as dried fruits
and nuts by weight mainly at Natural LAWSON stores so that you can purchase only theamount you need when you need it. Currently, this has led to reduction of plastic use byapproximately 79% (results as of October 2021) compared to sales in plastic containers.

● Upcycled* products
We sell upcycled products made from unopened/unused products and nonstandard products that cannot be sold due to scratches or deformation.
* The rebirth of things that were planned to be discarded into new things to increase added value
Tea made by processing non-standard fruits●P lastic spoons and forks with slotted handles
In line with the enactment of the Plastic Resource Circulation Act from April 1, 2022, we are
introducing spoons and forks that reduce the amount of plastic used, by measures such as
opening a hold in the handle and shortening the length. This is expected to reduce annual
plastic use by approximately 67 tons. Wooden spoons are also being used on a trial basis insome areas so that stores may have that option available in the future.

EmployeevoicesWhat kind of initiatives are these?
Lawson aims to realize one of the 3 promises of its business policy, which is
to have Environmental (Machi*) friendliness. We are working on sustainable
environmental conservation activities for the realization of a decarbonized society
along with coexisting with local communities by providing social infrastructure.
In order to contribute to the goals of the SDGs, we are working to reduce CO2
emissions, food loss, and the use of plastic in containers, packaging, and plastic
shopping bags, and we aim to achieve our goals (KPIs) for 2025, 2030, and 2050.

●E xecuting comprehensive regional agreementswith the local governments and promoting
collaboration●C ollaboration with national and local

governments to support stricken areas in theevent of a disaster●P romoting energy efficient stores and offices●U tilizing and spreading renewable energy

22 LAWSON SDGs HANDBOOK 2022●P
 romoting products to be sold off or sold byweight, and developing products with a longer
consumption period●R educing plastic used for containers, packaging

and promotional materials●S ustainable use of resources with consideration

for biodiversity●E fficiency enhancement of distribution andpromotion of changeover to environmentfriendly trucks

Keita Yoshioka

Merchandiser

At the in-store freshly brewed coffee “MACHI café”, as part of consideration for society
and the environment, since its introduction in 2011, if customers bring their own containers
such as tumblers, we will offer a discount of 10 yen* from the regular price. From 2019, we
have gradually switched the cups of each size of the ice product menu to paper materials. In
addition, the ice cup lid has been changed to one that does not use a straw, and the muddler
has been changed to a wooden one. Through these efforts, we have been able to reduce
approximately 2,165 tons of plastic annually. In fiscal 2022, we plan to reduce the amountof plastic used in ice cup lids and switch to paper packaging for straws. Going forward, we
will continue to take on the challenge of developing products that contribute to society and the environment, such as
promoting further resource conservation, while paying attention to customer value and convenience, such as usability.
* Self-machine stores are not eligible.

T O P
●P
 romoting mobile sales and delivery services

Merchandising Division Daily Products and Fast Foods Dept.,
Lawson, Inc.

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Cleaning Volunteer Activities

Lawson participates in the “GREEN SEA Setouchi Hiroshima Platform(abbreviated as GSHIP)”, which was established by Hiroshima
Prefecture with the aim of achieving zero marine plastic waste. Aspart of that activity, we conducted volunteer cleaning activities at
Miyajima Tsutsumigaura Nature Park in Hatsukaichi City, Hiroshima
Prefecture on November 7, 2021. On that day, a total of 23 people,
including owners and employees of franchise stores and employees of
Lawson Headquarters, participated. A total of 126 people, including
other participating companies, collected a total of 222.3kg of marine
litter, including plastic items washed up on the beach.

LAWSON SDGs HANDBOOK 2022

23

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CASE ②

Becoming an earth-friendly store by introducing
energy-saving equipment● Ten Energy-saving Rules● I ntroduction of energy-saving

In order to reduce the amount of electricity used in ourstores, we have established the “Ten Energy-saving Rules”
and are working on cleaning the air conditioner filters
and adjusting the temperature at each store.
❶ Clean refrigerator and air conditioner filters once a week❷K eep air conditioner temperature settings at 27°C insummer, 18°C in winter, and OFF in spring and autumn❸M inimize the time for which doors to walk-in and storage
freezers and refrigerators are open while moving products
in and out❹K eep the area around outdoor units of refrigerators andair conditioners neat and tidy❺R
 estock summer products that are frozen in-store fromstocks that have been refrigerated
 estock hot drinks with products that have been stored at❻Rroom temperature❼ Do not overfill storage freezers and refrigerators
 urn off lighting and air conditioning in back rooms and❽Tstorage areas when no one is present rrange products so that they do not disturb the air❾Acurtain on open cases
10 M inimize the number of times storage freezers and●refrigerators are opened●O ff-site PPA*

equipment(solar power generation equipment )We have installed non-Freon (CO2refrigerant) freezing and refrigerating
system, which use CO2 that have a lower
impact on global warming compared
to fluorocarbons as a refrigerantand significantly reduce greenhouseemissions, at approximately 4,600 stores(as of the end of February 2022) topromote energy-saving at our stores.

● Experimental initiatives in

We aim to improve the efficiency of our nationwide
logistics network and reduce our environmental
impact. Since 2020, we have been working to improvethe efficiency of our timetables by using AI to createdelivery schedules automatically. In addition to this,
we are also working to reduce CO2 emissions by
experimenting with and verifying new technologies,
such as fuel cell trucks and electric trucks.

Renewable electricity

Non-renewable electricity

Installed solar power generation equipment on the roofs of approximately
2,000 stores. Further strengthening renewable energy introduction

Fuel cell truck

Lawson's business activities have an impact on the environment at each stage of the supply chain, fromraw material procurement to product manufacturing, distribution, sales, disposal and recycling.
Therefore, we ask suppliers such as manufacturing factories for rice dishes and distribution centers tocooperate with questionnaires and work to understand CO2 emissions. We assess the environmental
impact at each stage, consider issues to reduce it, and promote initiatives for energy saving, resourcesaving, and waste reduction.
FY2021 CO2 emissions in the Supply Chain*
Categories

Electric accessCompany
accessing electricity(Thousand tons CO2)

4.2

Gasoline consumption of company vehicles

Scope2 (Indirect emissions)Electricity consumption of the Headquarters, regional
offices, branches, and stores

1,027.5

Categories 1

Raw materials purchased (Private and national brandproducts, plastic shopping bags, etc.)

4,010.5

Categories 2

Buildings, furniture and fixtures etc., and information
system hardware

88.2

Categories 3

Electricity consumption associated with procurement ofelectric power

146.9

Categories 4

Energy consumption of the delivery centers

139.2

Categories 5

In-store waste, and industrial waste due to store closuresand remodeling

20.9

Categories 6

Business trips by Lawson Headquarters employees

0.8Categories 7

Commutes by Lawson Headquarters employees

1.5

Categories 12

Disposal of containers, chopsticks, and plastic shopping bags

22.7

LAWSON store

In collaboration with Mitsubishi Corporation,
we plan to gradually supply renewable energy
from solar power generation facilities outside
the stores premises to approximately 3,600
LAWSON stores from fiscal 2022. The scale ofthe solar power generation facility is expected
to be approximately 45MW, equivalent to thepower consumption of approximately 9,000
ordinary households, which is expected to reduce
approximately 19,000 tons of CO2 annually.

CO2 emissions

Details

Scope1 (Direct emissions)Electricity flow

Electric power retailer

24 LAWSON SDGs HANDBOOK 2022

Working for CO2 emission reduction
throughout the supply chain●C O2 emissions generated by our supply chain

Power generation

Power generationcompany(Subsidiary of
Mitsubishi Corporation)

Next Page

product delivery*A method of installing a solar power generation facility in a remote location and transmitting the generated renewableenergy to consumer equipment

Renewable energy development
about
500 locations

CASE ③

Previous Page

Scope2(Other indirectemissions)Total

5,462.3* It does not cover all of Lawson's supply chain. Scope 2 includes electricity consumption by stores from 2020.

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Promoting recycling andworking to reduce food loss

CASE ④

CASE ⑤●D iscount sales

In June 2021, we started a demonstration experimentin which AI recommends discount amounts for productswith a short expiration date and a relatively high risk offood loss, depending on the situation for each store. Until
now, each store judged their discount time, amount,and target product, but by using AI, it will be possible to
make discount sales easier and more effective.
● Temaedori

The three ministries of the Consumer Affairs Agency, the Ministryof Agriculture, Forestry and Fisheries, and the Ministry of theEnvironment implement “temaedori” in cooperation with theJapan Franchise Association. “temaedori” is an initiative that aims
to reduce food loss by encouraging customers who plan to eat
the products immediately after purchasing to “take” and purchasethe products in order from the “front” of the product shelf.

●R ecycle unsold food and cooking oil

Heat recovery

of stores（%）
Unsold food generated at stores is transported to a Number
20,000100
106110
food recycling plant, processed into feed products,
91
35
Recycling into
feed and compost
2,775
2,496
3,031
15,0002,634
75
and shipped.
65.5
58.4
Waste oil recycling
50.2
In addition to being recycled into raw materials for 10,000
47.9
50
50.5
906
46.5
48.5
soap and feed, cooking oil used in fryers is recently
Implementation rate
44.5
of food recycling and25 other measures*
also being used as biomass fuel for power plants and 5,000 22.5
Statutory target
cars. The use of bio-jet fuel is also progressing, so in
7,403
13,973
14,411
14,112
14,306
0
0
2007
2018
2019
2020
2021（FY* ）the near future, planes may fly with the oil used to（Base year）*1 Figures for the implementation rate of food recycling and other measures does not include
fry Kara-age Kun.
1

2

Lawson Okinawa, Inc.,Lawson Minamikyushu, Inc., and Lawson Kochi, Inc.
*2 Calculated from April 1 to March 31 of the following year

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26 LAWSON SDGs HANDBOOK 2022

Supporting meals by
donating products to food banks, etc.

NPO Food Bank TAMA

Mr. Seiichiro Shibata

Director

Our organization mainly provides support for children who cannot eat enough, andit delivers food and other items free of charge to child welfare facilities, children's
cafeterias, and single-parent families.
Lawson regularly donates sweets, cup noodles, and daily necessities, and I am very
grateful to them. The children who received the items were very pleased with thefrozen fried chicken that we
received for the first time
last year. In addition, we'vebeen receiving donated Christmas cakes for the last two
years. They've been very well received, and we've received
many messages of thanks from mothers who said, “We had areally wonderful time.” and “It was the first time that we ate
whole cakes with our children.”
We will continue to listen carefully to the voices of those
who need support, and actively work to solve the problems
surrounding children under the motto of “visible support”
that is closely tied to the community. We look forward to
Donation to child development support and after-school day
continued cooperation from Lawson.
service facilities operated by NPO Yumenome

Half price hot milk

In two days from December 31, 2021, at LAWSON storesnationwide, "hot milk" was sold at half the regular price, at
65 yen (tax included) to support in increasing consumption of"milk", which continue to have reduced demand due to the
spread of COVID-19 and decreased consumption at school
lunches during the end of the year and New Year holidays. We
will continue to support the expansion of milk consumption as
Lawson with the milk can mark.

Next Page

We want students who are in need due to thepandemic and families who need support to enjoy
a good time. With this in mind, in cooperation with
the Food Bank All Japan and Kodomonoibasyo
Support Osaka(Children's Whereabouts Support
Osaka), we donated New Year's dishes and surplus
Christmas cakes that had previous been put aside forfinal disposal.
Going forward, we will continue these efforts toeffectively utilize food and reduce food loss.

OutsidevoicesTrend of implementation rate and stores implementing food recycling
and other measures in the Lawson Group

Previous Page

CASE ⑥

Holding food drives all over Japan

We held food drives in each area office and at the headquarters in Tokyo in June 2022. This was
conducted for employees in each area and headquarters as a familiar SDGs initiative. A total of about
3,000 products were collected, and through food banks that donated by area, the products were used
for support activities in the local community, such as providing products to households like single-parent
families who need support and to nursing homes. We will continue to regularly hold food drives going
forward.
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CASE ⑦

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I was surprised that there were so many initiatives.
In addition, what impressed me was that what the owner and crew
members like me were doing all the time actually led to SDGs.
It's embarrassing to say that it doesn't matter!

Helping make lives more convenientas part of social infrastructure●O ut-of-office pickup service

In collaboration with SAGAWA EXPRESS Co., Ltd., we are conducting a trial of a service to allow
customers who were absent at the time of delivery to pick up the undelivered parcels at stores in Tochigi,
Yamanashi, Nagasaki, Shimane, and Yamaguchi Prefectures.
This is an initiative aimed at improving customer satisfaction, reducing the burden on drivers caused byre-deliveries due to absence of the customer, and reducing CO2 emissions.
In the demonstration tests conducted so far, the number of delivery trucks associated with re-delivery
was reduced by customers picking up parcels that were not delivered due to their absence at stores,
leading to a total CO2 reduction of 0.48 tons.
② Request to receive parcels at a LAWSON store
through a re-delivery procedure④ Pick up parcels at a
LAWSON store

SagawaExpress
Sales Office

LAWSON store
Delivery/Takeaway① When absent, post delivery absence notice③ Sagawa Express driver delivers the parcel to LAWSON store

Right! SDGs are about taking action ourselves to makeour work and lives sustainable.
Therefore, the main characters are us, doing the work.
I hope that we can continue to do these initiatives naturally
in our daily work and life!

●D eployment of mobile sales vehicles

We offer the “Lawson Delivery Service” at some stores, which delivers to homes, and the “Lawson
Mobile Sales Service”, which delivers to elderly care facilities and companies, to bring the joy of
shopping to everyone. This initiative started in 2012, and currently, 102 vehicles (as of the end of June2022) are deployed in 34 prefectures. At the same time, we are also providing a “watching service”
in cooperation with local governments, etc., that calls out to elderly people who are shopping.

Homes/
condominiums

Lawsondeliveryservice

Lawsonmobile sales
service

Facilities
for elderly,companies,
etc.

Ah, it's really good now!
Looks like I can use thatin my report!

Lawson's SDGs activities are also
posted on the website
Please check them out!

●P articipation in Safety Station activities

With the theme of “children's smiles”, we create a
Ponta special wrapping car (only one)https://www.lawson.jp/en/csr/

Lawson’s Safety Station activity data for 2021*
The Lawson Group actively participates inmore thanthe Japan Franchise Association's Safety
Women's last minute
1,340 stores 1,985timesrush
Station activities (SS activities), and wemore thanChildren's last minuteare promoting cooperation in building a
715 stores 1,029times
rushsafe and secure community and efforts tomore than2,729 stores 5,009times
improve the environment for young people. Elderly guardians
We also take special measures to prevent
Scam (billing fraud)
3,078 stores
prevention
robbery and fraud, and we respond to the
Encouraging juveniles
rush of groups of people such as women,
Safety station
to go home during the7,818 storesstorefront poster
midnight hours
children and elderly guardians.
* Figures are extracted from the 2021 SS questionnaire report

28 LAWSON SDGs HANDBOOK 2022

LAWSON SDGs HANDBOOK 2022

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