Indigenous Reconciliation Advisory Council~TELus-“Indigenous peoples have struggled for 150+ years due to the imposition of the written system on
our traditional oral system. Through understanding Indigenous Ways, I believe reconciliation can beachieved. I’m happy TELUS is looking in the direction of reconciliation while learning from
Indigenous knowledge. Their understanding of our ways will make it so that their goals and ourgoals as Indigenous peoples are the same.”- Elder Reg Crowshoe, former Piikani First Nation Chief, Treaty 7
At TELUS, we understand that each Indigenous community has unique needs, which is why we are
seeking ongoing feedback from Indigenous community members and subject matter experts
through the establishment of an Indigenous Reconciliation Action Plan (IRAP) Advisory Council.
This approach is in alignment with the feedback we received from Indigenous Peoples and ensures
we are able to appropriately implement actions.
The IRAPAC is a non-partisan advisory council with the following mandate:1) monitor the progress of TELUS’ Reconciliation Action Plan and2) provide guidance and advice for eﬀective implementation of TELUS’ commitments andtargets outlined in the annual Indigenous Reconciliation and Connectivity Report andinternal Indigenous Reconciliation Action Plans.
The IRAP Advisory Council will meet quarterly and members are responsible for reviewing theinformation presented, sharing relevant insights and making recommendations to support
implementation and accountability of TELUS’ Indigenous Reconciliation Action Plan. Ad Hocmeetings/engagements may be convened based on need.
The IRAPAC will be made up of up to 10 members (for terms of up to two years) based on
criteria of:● Indigenous representation (i.e. First Nations, Metis and Inuit)● experience in ﬁelds where TELUS does business and/or in the areas contained in the IRAP
(technology, telecommunications, health, agriculture, social impact, etc.)● gender parity and geographic representation across ILEC territory● alignment with TELUS’ values and strategic vision
Members will be nominated and vetted by the Reconciliation and Indigenous Connectivity teamand appointed by TELUS’ IRAP VP Sponsor and Executive Sponsor.
The IRAPAC will be supported by the Reconciliation and Indigenous Connectivity team, andco-chaired by an internal TELUS representative and an Executive Sponsor.

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Frequently Asked Questions
Q. Why are we forming an Indigenous Advisory Council now?
Answer. TELUS has been working with Indigenous communities for over a decade, and spent
2021 actively developing an inclusive, culturally relevant Indigenous Reconciliation Strategy andIndigenous Reconciliation Action Plan (IRAP) that was guided by Indigenous voices andframeworks of reconciliation and leveraged our core competencies with an emphasis on meetingthe needs of the diversity of Indigenous Peoples in the areas that we serve. Learn more about ourIRAP in our 2021 Indigenous Reconciliation and Connectivity Report.
TELUS’ IRAP has established various targets to guide TELUS’ Reconciliation activities over the next
ﬁve years (2022 through to 2026). The formation and establishment of the Advisory Council thisyear will assist TELUS in implementing and achieving the targets in the Action Plan.
Q. Has TELUS explored Advisory Councils and methods for including Indigenous perspectives inCorporate Canada?
Answer. Best practices in Advisory Councils and Indigenous representation have been explored,to ensure Indigenous voices are represented. TELUS’ approach is to create a formal Advisory
Council to allow for genuine, transparent Indigenous perspectives, in alignment with Indigenous
governance and feedback models.
Q. How have Indigenous peoples supported TELUS’ reconciliation actions to date?
Answer. A robust engagement process was implemented to support our IRAP development. In2021, TELUS hosted 18 engagement sessions with Indigenous leaders, Elders, subject matter
experts and Indigenous team members from across our serving areas. One recommendation thatwas heard in many engagement sessions was the implementation of an Indigenous Advisory
Council to ensure Indigenous community representation and perspectives. TELUS aims to include
Indigenous perspectives through this council as one method of avoiding
over-consultation/engagement in Indigenous communities, recognizing that we want to do this in
the most cohesive way possible. Engagement will remain a cornerstone of TELUS’ commitments
and actions moving forward.
Q. How will TELUS ensure a safe space for Indigenous Advisory Council members when
discussing Reconciliation topics?
Answer. TELUS team members hosting the meetings are well-versed in cultural protocols, andrespectful relationship building with Indigenous peoples. The inaugural TELUS Indigenous
Reconciliation Action Plan Advisory Council (IRAPAC) will establish meeting guidelines throughconsensus. It is expected that cultural protocols will be implemented through sharing circles andprovision of recommendations through consensus-building. Agendas will be formulated by the
Reconciliation and Indigenous Connectivity TELUS team members, and Advisory Council members
will determine their preferences for executing meetings in alignment with cultural protocols.
IRAPAC TELUS 2Q. How will Advisory Council members be compensated for their time?
Answer. Compensation will be provided to Advisory Council members through honorariums forattendance at meetings. Schedule / time expectations include pre-reading materials, which will besent in advance of meetings. Meetings are expected to be two hours in length, held 4-5 times
annually.
Q. How will TELUS talk about the work of the Advisory Council to Indigenous and non-Indigenous
people across Canada?
Answer. The mandate of the Indigenous Advisory Council is to support TELUS in monitoring theIRAP and providing guidance and advice for eﬀective implementation of actions supporting theplan. An annual report will highlight the work of the Advisory Council, and showcase to a publicaudience the progress achieved.
Q. How will the Advisory Council navigate perceived or real conﬂicts of interest?
Answer. TELUS has internal processes to support the navigation of Conﬂicts of Interest. Conﬂictsof interest may arise in any situations where an IRAPAC member’s personal interests, or those of afriend, partner, family member, and current or former business associate or where a member holds
or held a signiﬁcant interest that could impair that member’s ability to fulﬁll their duties on theIRAPAC in an appropriate manner. If an IRAPAC member is in any way directly or indirectly
conﬂicted, they shall promptly advise the TELUS Reconciliation and Indigenous Connectivity Team.
Q. Who do I reach out to for more information?
Answer. Contact Amanda Ens, Business Consultant Reconciliation and Indigenous Connectivity atamanda.ens@telus.com or 403-370-6706.
TELUS, in partnership with Indigenous Peoples, is committed to progressing the path ofreconciliation in a deeply meaningful way, and is dedicated to fulﬁlling our role and responsibilities inalignment with Indigenous-led frameworks of Reconciliation. Learn more about our Reconciliationcommitment.

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