ENGLISH

Matrox® Extio™ 3 Series
N3408 Transmitter card • N3408 Transmitter unit
• N3408 Receiver unit
N3208 Transmitter card • N3208 Transmitter unit
• N3208 Receiver unit
User Guide
20266-301-0320
2020.12.15

www.matrox.com/video

Contents
Matrox safety information ...................................................................................... 5
Installation and operation .......................................................................................................................5
If a power supply (internal or external) was included with your product ............................................6
If your product includes laser-based technology ...................................................................................6
If your product includes a battery ...........................................................................................................6
Repair .......................................................................................................................................................6

Overview ................................................................................................................. 8
Hardware supplied ...................................................................................................................................8
Software available ....................................................................................................................................8
Hardware required (sold separately) ......................................................................................................9
Optional hardware (sold separately) ......................................................................................................9Matrox rack mount kit ............................................................................................................................9
More information ..................................................................................................................................10

Getting started ...................................................................................................... 11
Networked mode ...................................................................................................................................11
Point-to-point mode .............................................................................................................................11
Link redundancy ....................................................................................................................................12

Installing your Extio 3 transmitter card ................................................................ 13
Before you begin ....................................................................................................................................13
Step-by-step installation ........................................................................................................................14
Installing multiple cards ........................................................................................................................15

Connecting your Extio 3 devices ......................................................................... 16
Before you begin ....................................................................................................................................16
Extio N3408 or N3208 transmitter card ...............................................................................................18
Extio N3408 transmitter or receiver unit .............................................................................................19
Extio N3208 transmitter or receiver unit .............................................................................................21
Installing the SFP module .....................................................................................................................24

Setting up link redundancy .................................................................................. 26
Connection setup guidelines .................................................................................................................26
Enabling link redundancy .....................................................................................................................27
Disabling link redundancy ....................................................................................................................27

2

Matrox Extio 3 Series – User GuideDescription of LEDs .............................................................................................. 28
Power/status LEDs .................................................................................................................................28
Network LEDs ........................................................................................................................................30

Updating your Extio 3 firmware ........................................................................... 32
Before you update your firmware .........................................................................................................32
Obtaining the Matrox Extio 3 firmware updater package ...................................................................32
Updating your Matrox Extio 3 firmware (networked mode) .............................................................33
Updating your Matrox Extio 3 firmware (point-to-point mode) .......................................................35

Setting up networked mode ................................................................................ 37
Before you begin ....................................................................................................................................37
Validating network discovery ................................................................................................................38
Installing Matrox Extio Central Manager software .............................................................................. 38
Accessing the OSD (On-Screen Display) ..............................................................................................39
Using the OSD (On-Screen Display) ....................................................................................................40
Sources ..................................................................................................................................................41
Receiver information .............................................................................................................................42
Aggregator mode ...................................................................................................................................43
Touch-screen monitors ..........................................................................................................................46

Setting up point-to-point mode ........................................................................... 49
Before you begin ....................................................................................................................................49
Accessing the OSD (On-Screen Display) ..............................................................................................50
Using the OSD (On-Screen Display) ....................................................................................................50
Sources ...................................................................................................................................................51
Receiver settings and information ........................................................................................................52

Rebooting or resetting your Extio 3 device ......................................................... 55
When to reboot or reset your device ...................................................................................................55
Software reboot ......................................................................................................................................55
Hardware reboot or configuration reset .............................................................................................56

Changing the operation mode of your devices ................................................... 58
Changing from copper to fiber optic ....................................................................................................58

Troubleshooting .................................................................................................... 59
What to do if you have a problem .........................................................................................................59
Common problems and solutions ........................................................................................................59

Matrox Extio 3 Series – User Guide

3

Product information .............................................................................................. 62
Hardware specifications ........................................................................................................................62
Product dimensions ...............................................................................................................................64
Maximum distance (point-to-point mode) .........................................................................................65
External power supply ...........................................................................................................................65
Environmental .......................................................................................................................................66
Notes .......................................................................................................................................................66
Fiber optic transceiver SFP (Small Form Factor Pluggable) modules ................................................66
Battery ....................................................................................................................................................66

Appendix A – Providing adequate airflow to your Extio 3 device ..................... 68
Appendix B – Firewall requirements .................................................................... 69
Extio Central Manager software ...........................................................................................................69
Firmware updater ..................................................................................................................................69
Extio 3 devices ........................................................................................................................................70
Accessing your Windows Firewall settings ...........................................................................................71
Adding rules to your Windows Firewall settings .................................................................................72

Appendix C – Mounting your devices .................................................................. 74
Mounting guidelines ..............................................................................................................................74
Mounting your Extio 3 device ...............................................................................................................74

Appendix D – Configuring your audio settings ................................................... 76
Receiver output ......................................................................................................................................76
Receiver input ........................................................................................................................................77
Receiver audio destination ....................................................................................................................78

Customer support ................................................................................................. 79
Matrox web ............................................................................................................................................79
Technical support ..................................................................................................................................79
View your warranty information ..........................................................................................................79
View the third party software notices ...................................................................................................79
Register your Matrox product ...............................................................................................................80

4

Matrox Extio 3 Series – User Guide

Matrox safety information
To ensure safe and reliable operation of your Matrox product, to avoid personal injury, andto prevent damage to your computer or Matrox hardware, read the following guidelines.

Installation and operation


Read and retain all instructions. Only use your Matrox product according to the
instructions, operating ranges, and guidelines provided in the Matrox user guide andother related Matrox documentation. Failure to follow these instructions could result indamage to your product or injury to the user or installer.

Don’t expose your Matrox product to rain, water, condensation, or moisture.

Caution: Hot Surface, Do Not TouchYour Matrox product can become hot while operating. Ensure that yourcomputer cover is secured in place before turning it on.
Always turn off your computer, unplug it, and then wait for it to cool before removing
the cover of your computer to touch any of its internal parts or to install your Matrox
card. Allow hot surfaces to cool before touching your Matrox unit.

Attention: Surface chaude, ne pas toucher
Votre produit Matrox peut devenir chaud durant son fonctionnement.
Assurez-vous de bien fermer le couvercle de votre ordinateur avant del’allumer.
Éteignez votre ordinateur, débranchez-le et attendez qu'il refroidisse avant d'ouvrir
son couvercle pour accéder à ses parties internes ou pour installer votre carte
Matrox. Laissez les surfaces chaudes refroidir avant de toucher votre appareil
Matrox.



Static electricity can severely damage electronic parts. Before touching any electronicparts, drain static electricity from your body (for example, by touching the metal frameof your computer).

When handling a card, carefully hold it by its edges and avoid touching its circuitry.



Don’t stack devices or place devices so close together that they’re subject to recirculated
or preheated air.

Don’t operate your system or Matrox product near a heat source or restrict airflow toyour system, and make sure the ambient temperature doesn’t exceed the maximum
recommended temperatures. Don’t block ventilation holes on your unit or system.

Matrox Extio 3 Series – User Guide5

If a power supply (internal or external) was included with yourproduct
Don’t place the external power supply directly on top of the device.

Only use power supplies originally supplied with the product or use a replacement that’s
approved by Matrox. Don’t use the power supply if it appears to be defective or has adamaged chassis.

Don’t defeat the safety purpose of the polarized or grounding-type plug. A polarizedplug has two blades with one wider than the other. A grounding-type plug has two blades
and a third grounding prong. The wide blade or the third prong are provided for yoursafety. If the provided plug doesn’t fit into your outlet, consult an electrician to replace
the obsolete outlet.



Make sure that nothing rests on the power cables and that the cables aren’t located where
they can be stepped on, pinched, or tripped over.

Don’t use damaged power cables.



Unplug your system or device during lightning storms or if unused for long periods oftime.

If your product includes laser-based technologyThe device contains a Class 1 laser product for use only under the recommended
operating conditions and guidelines. For more information, see your Matrox user guide.

Invisible laser radiation may be emitted from disconnected fibers or connectors. Don’t
stare into beams or view directly with optical instruments.



Only use optical transceivers originally supplied with the product or use a replacement
that’s approved by Matrox.

For more information on laser support and compliance, see your Matrox user guide.

If your product includes a batteryThe battery is non replaceable.



To dispose of your product, see www.matrox.com/environment/weee.

Don’t attempt to open or repair a power supply unit (if one was supplied).

Repair6

Matrox Extio 3 Series – User GuideDon’t attempt to open or repair your Matrox product.



If there’s a fault with your Matrox product, review your Matrox warranty for more
information.

Matrox Extio 3 Series – User Guide

7

OverviewThank you for purchasing a Matrox Extio 3 Series product. Matrox Extio 3 is an IP KVM extenderthat enables you to work on a computer from a distance. It captures the peripheral signals from thecomputer (such as the keyboard, video, mouse, audio, and other peripherals) and extends thesesignals to a remote location.
Matrox Extio N3408 IP KVM extenders support up to four (4) monitors. Matrox Extio N3208 IP
KVM extenders support up to two (2) monitors.

Hardware supplied*
Depending on your Extio 3 device, the following hardware is supplied:

Extio N3408 or N3208 transmitter card – Transmitter card, 1 USB cable (A to mini B
connectors), RJ45 transceiver.



Extio N3408 or N3208 transmitter unit – Transmitter unit, 1 USB cable (A to B
connectors), 1 power supply.

Extio N3408 or N3208 receiver unit – Receiver unit, 1 power supply.

Software available
Depending on your setup (networked mode or point-to-point mode), the following software isavailable:

Networked
mode

Point-to-point
mode

On-Screen Display (OSD)*

Extio Central Manager

Log into your receiver and switch todifferent transmitters. For more
information, see “Setting up
networked mode”, page 37.

Remotely manage, monitor, andconfigure your networked Extio 3
devices. For more information, see“Installing Matrox Extio Central
Manager software”, page 38.

Configure and manage your Extio 3
devices. For more information, see“Setting up point-to-point mode”,
page 49.

—* The On-Screen Display (OSD) is available only on the receiver.

* The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more
information, contact your Matrox representative.

8

Matrox Extio 3 Series – User Guide

Hardware required (sold separately)
Depending on your device and setup, you may need the following hardware:CAT5e, CAT6, or CAT7 cable

LC-LC fiber optic cable Multi-mode (62.5/125 µm (OM1), 50/125 µm (OM2, OM3, or OM4))
 Single-mode (9/125 µm (OS1 or OS2))

Shielded DisplayPort™ 1.1 or 1.2 cable*

Optional hardware (sold separately)
You may also need any of the following hardware:Multi-mode fiber optic transceiver†Single-mode fiber optic transceiver†Mini DisplayPort to DisplayPort adapter‡Analog audio cable

Matrox secure cable solution

Matrox rack mount kit
Matrox makes available a rack mount kit to mount your Extio devices. To purchase a Matrox rack
mount kit, contact your Matrox representative.

* Shielded DisplayPort™ 1.2 cable is required for 4K60 resolutions.
† To purchase a multi-mode fiber optic transceiver (part number XTO3-SFPMM) or single-mode fiber optic transceiver (partnumber XTO3-SFPSM) for your Matrox product, contact your Matrox representative.
‡ Not recommended for 4K60 resolutions.

Matrox Extio 3 Series – User Guide

9More information
Your Matrox Extio 3 Series User Guide provides information on installing and connecting yourMatrox hardware, updating your firmware package, and using the Extio OSD.
For information on how to use and configure Extio Central Manager software, see the Matrox Extio
Central Manager User Guide.
Be sure to check for any last-minute release notes included with your product. Also, check the Matrox
web site (www.matrox.com/video) for the latest Matrox software, technical support, and productinformation.

10 Matrox Extio 3 Series – User Guide

Getting started
The following outlines the steps for installing, connecting, and setting up your Extio 3 device.

Networked mode
In networked mode, Extio 3 devices operate over a copper-based or fiber-based Gigabit Ethernet
network.
1

Install your card – see “Installing your Extio 3 transmitter card”, page 13.

2Connect your devices – see “Connecting your Extio 3 devices”, page 16.

3

Validate your setup – see “Description of LEDs”, page 28.

4Update your firmware – see “Updating your Extio 3 firmware”, page 32.

5

Validate your network discovery – see “Validating network discovery”, page 38.

6

Install your Extio Central Manager software – see “Installing Matrox Extio Central
Manager software”, page 38.

7

Configure your Extio devices through Extio Central Manager software – For more
information on using Extio Central Manager software, see the Matrox Extio Central
Manager User Guide.

8

Log into your receiver and switch to different transmitters (OSD) – see “Using the OSD(On-Screen Display)”, page 40.

Point-to-point mode
In point-to-point mode, Extio 3 transmitter and receiver devices are directly linked to each otherusing copper or fiber optic cable.
1

Install your card – see “Installing your Extio 3 transmitter card”, page 13.

2Connect your devices – see “Connecting your Extio 3 devices”, page 16.

3

Update your firmware – see “Updating your Extio 3 firmware”, page 32.

4

Enable point-to-point mode – see “Using the OSD (On-Screen Display)”, page 50 and“Setting up point-to-point mode”, page 49.

5

Configure your Extio devices – see “Basic functions”, page 50.

Matrox Extio 3 Series – User Guide 11

Link redundancy
For more information on connecting a redundant network, see “Setting up link redundancy”,
page 26.

12 Matrox Extio 3 Series – User Guide

Installing your Extio 3 transmitter card
This section describes how to install your Matrox Extio 3 transmitter card. If your Matrox card isalready installed in your system, skip to “Connecting your Extio 3 devices”, page 16. For information
specific to your system, like how to remove its cover, see your system manual.

Before you begin
To avoid personal injury and to prevent damage to your system or Matrox hardware, read thefollowing guidelines before installing and connecting your Matrox hardware.

Preventing damage to your hardware


Always turn off your system, unplug it, then wait for it to cool before touching any of theinternal parts of your computer or installing your Matrox product.



While your system is turned off but still plugged in, some electrical current is supplied
to the motherboard. This current may prevent newly installed hardware from working
properly.



Always try to insert or remove your card as straight as possible.

When connecting devices, make sure the connectors are properly fastened.



Before installing your transmitter card, make sure the SFP module is removed. For more
information on removing the SFP module, see “Removing the SFP module”, page 24.

Review the safety information provided. For more information, see “Matrox safety
information”, page 5.

Matrox Extio 3 Series – User Guide 13

Step-by-step installation
WARNING: Before installing yourtransmitter card, make sure the SFP module
is removed. For more information on
removing the SFP module, see “Removing
the SFP module”, page 24.
RJ45 SFP module shown

Choose an expansion slot

(Back of system)

(×16)
(×8)

PCI
slots

Most systems have different types of
expansion slots. Choose a PCI Express® ×8
or ×16 (PCIe®) slot. Your system manual
should identify the location of each type of
expansion slot in your system.

PCI Express
slots

1

2

Insert your Matrox carda

Position your Matrox card over the
expansion slot you’ve chosen.

bPush the card in firmly and evenly until
it’s fully seated in the slot.

cSecure the bracket of your Matrox card
to the frame of your system.

Your Matrox card is now installed. If you’re installing more than one card, see “Installing multiple
cards”, page 15. Before restarting your system, connect your devices (see the “Connection setup”
section for the card you want to connect).

14 Matrox Extio 3 Series – User Guide

Installing multiple cards
Your system may support the installation of multiple Extio 3 transmitter cards in your system.
WARNING: To avoid damaging yourcards, always insert your card as straight as
possible into the slot. Don’t rock the cardfrom side to side. If you meet resistance,
don’t force the card into the slot.

Matrox Extio 3 Series – User Guide 15

Connecting your Extio 3 devices
This section describes the connectors available on your Matrox Extio 3 devices.

Before you begin
To avoid possible problems that could damage your monitors or prevent you from using your Matrox
product, read the following guidelines before connecting your Matrox graphics hardware.
Whenever you change your connection setup, make sure you’re using the correctconnectors and that all connectors are properly fastened.



Make sure your devices are powered off. Never change connections while your system,
Extio transmitter, or receiver are turned on.

Review the safety information provided. For more information, see “Matrox safety
information”, page 5.

Supported monitor adapters
Adapter

Description

Mini DisplayPort to
DisplayPort*†

If your graphics hardware has a DisplayPort connector, use a mini
DisplayPort to DisplayPort adapter to connect your graphics
hardware to the mini DisplayPort connector on your Matrox device.

DisplayPort to mini
DisplayPort†

If your monitor has a mini DisplayPort connector, use a DisplayPort
to mini DisplayPort adapter to connect your monitor cable to the
DisplayPort connector on your Matrox device.

DisplayPort to DVI(active)‡If your monitor has a DVI connector, use a DisplayPort to DVI adapter(active) to connect your monitor cable to the DisplayPort connector
on your Matrox device.

DisplayPort to HDMI
(active)‡If your monitor has an HDMI connector, use a DisplayPort to HDMI
adapter (active) to connect your monitor cable to the DisplayPort
connector on your Matrox device.

* Mini DisplayPort to DisplayPort adapter is supported on Extio N3408 or N3208 transmitter card only.
† Not recommended for 4K60 resolutions.
‡ Only active adapters (sold separately) are supported. Passive adapters aren’t supported.

16 Matrox Extio 3 Series – User GuideWARNING: To avoid damaging the
DisplayPort connector on your DisplayPort
monitor cable or on your Matrox product,
carefully remove the DisplayPort cable bypressing the latch on the top of the DisplayPort
connector while removing the connector.

Output capabilities*
Connector 1

Connector 2Connector 3*

Connector 4*

DisplayPort 1.2

—

—

—

†

DisplayPort 1.1









HDMI 1.4









Single link DVI









Dual link DVI









* Connector 3 and connector 4 are available on Extio N3408 devices only.
† Connector 4 supports 3840 × 2160 @ 60 Hz. For more information, see “Using 4K60 resolutions”, page 17.

Using 4K60 resolutions
N3408 transmitter/receiver only – To use 4K resolutions, use your monitor cable to connect yourmonitor to the DisplayPort 1.2 connector labeled 4. You can connect only one (1) 4K monitor to yourdevice.

* For more information on supported resolutions and video signals, see “Product information”, page 62.

Matrox Extio 3 Series – User Guide 17

Extio N3408 or N3208 transmitter card

Mini DisplayPort(1.2)
Mini DisplayPort(1.1)
Mini USB(2.0)

Mini DisplayPort(1.1)
Mini USB
(2.0)
RJ45

LC-LC

RJ45

LC-LC

Note: Connect one end of the USB cableincluded with your product to the mini USB
connector on your transmitter card.
Connect the other end of your cable to a
USB connector on the motherboard of yoursystem. Make sure your connectors areproperly connected.

Description of supported connections
Connector

Description

Mini DisplayPort

Connect your mini DisplayPort to DisplayPort cable to your Matrox
card. Connect the other end of the cable to your host system.

Mini USB

Connect one end of your USB cable to the USB connector on yourtransmitter card. Connect the other end of your cable to a USB
connector on the motherboard of your system.

RJ45

Connect an RJ45 cable to this connector.

LC-LC

Connect an LC-LC fiber optic cable to this connector.

18 Matrox Extio 3 Series – User Guide

Extio N3408 transmitter or receiver unit
Note: For more information on connecting a redundant network, see “Setting up link
redundancy”, page 26.

Extio N3408 transmitter unit (Front)

Video Out
(DisplayPort 1.1)

USB 2.0

Extio N3408 transmitter unit (Back)
Line In

RS232

RS232

1

Host Connections
1

DisplayPort 1.1

3

2

DisplayPort 1.1

DisplayPort 1.1

Video In
(DisplayPort 1.1)

12V

5A

2

4

DisplayPort 1.2

SFP

Line OutVideo In
(DisplayPort 1.2)

12V d.c. 5A
power
LAN1
(RJ45)USB 2.0
LAN2(RJ45)LAN2(LC-LC)

Matrox Extio 3 Series – User Guide 19

Extio N3408 receiver unit (Front)
HeadphoneUSB 2.0

Line InUSB 2.0

Line Out
Microphone

Extio N3408 receiver unit (Back)1

DisplayPort 1.1

DisplayPort 1.1

12V

5A

2

4

DisplayPort 1.1

Video Out
(DisplayPort 1.1)

1

RS232

3

2

DisplayPort 1.2

SFP

Video Out
(DisplayPort 1.2)

12V d.c. 5A
power
RS232
LAN2
(RJ45)LAN1(RJ45)LAN2(LC-LC)

Connector

Tx

Rx

Description of supported connections

12V d.c. 5A power Connect the12V d.c. 5A power supply included with your productto this connector.

Video In

Connect your video source (graphics hardware) to this connector.

Video Out

Connect a digital monitor to this connector. Note: This connector  is currently disabled on the transmitter unit. Support is expected
in a future release.

Headphone

Connect your headphones to this connector. This connector
 supports a 3.5 mm stereo jack. While headphones areconnected, the Line Out connector remains enabled.

20 Matrox Extio 3 Series – User Guide

Description

Tx

Rx

Connector

LAN1

 

LAN2

Connect an SFP module (RJ45 cable or LC-LC fiber optic cable)
to this connector. For more information, see “Installing the SFP
module”, page 24.
 
Note: If you’re using link redundancy, make sure the LAN1 andLAN2 connectors are connected before enabling the Link
redundancy feature.

Line In

Connect the Line Out connector of your computer (host) or of  another audio device (local or remote) to this connector. Thisconnector supports a 3.5 mm stereo jack.

Line Out

Connect the Line In connector of your computer (host) or of  another audio device (local or remote) to this connector. Thisconnector supports a 3.5 mm stereo jack.

MicrophoneDescription
Connect an RJ45 cable to this connector.
Note: If you’re using link redundancy, make sure the LAN1 andLAN2 connectors are connected before enabling the Link
redundancy feature.

Connect your microphone to this connector. This connector
supports a 3.5 mm stereo jack.
Control an RS232 device on one of your devices with an RS232
controller connected to device, or with an RS232 controller
sending commands over the network.
If your RS232 device has a DB25 connector, use a DE9 (alsoknown as a DB9) to DB25 converter to connect your device tothis connector.

RS232

 

USB 2.0  Connect a USB device to this connector.

Extio N3208 transmitter or receiver unit
Extio N3208 transmitter unit (Front)

Video Out
(DisplayPort 1.1)

USB 2.0

Matrox Extio 3 Series – User Guide 21

Extio N3208 transmitter unit (Back)
Line In

RS232
RS232

1

Host Connections
1

DisplayPort 1.1

DisplayPort 1.1

Video In
(DisplayPort 1.1)

12V

5A

2

2

SFP

Line Out

12V d.c. 5A
power
LAN1
(RJ45)USB 2.0
LAN2(RJ45)LAN2(LC-LC)

Extio N3208 receiver unit (Front)
HeadphoneUSB 2.0

Line In

Line OutUSB 2.0

Microphone

Extio N3208 receiver unit (Back)1

DisplayPort 1.1

1

RS232

DisplayPort 1.1

Video Out
(DisplayPort 1.1)

5A

SFP

RS232

12V d.c. 5A
power
LAN2
(RJ45)LAN1(RJ45)LAN2
LC-LC

22 Matrox Extio 3 Series – User Guide

12V

2

2

Connector

Tx

Rx

Description of supported connections

12V d.c. 5A power Connect the12V d.c. 5A power supply included with your productto this connector.

Video In

Connect your video source (graphics hardware) to this connector.

Video Out 

Connect a digital monitor to this connector. Note: This connector
is currently disabled on the transmitter unit. Support is expected
in a future release.

Connect your headphones to this connector. This connector
supports a 3.5 mm stereo jack. While headphones are connected,
the Line Out connector remains enabled.

Headphone

Description Connect an RJ45 cable to this connector.
Note: If you’re using link redundancy, make sure the LAN1 andLAN2 connectors are connected before enabling the Link
redundancy feature.

LAN2

 

Connect an SFP module (RJ45 cable or LC-LC fiber optic cable)
to this connector. For more information, see “Installing the SFP
module”, page 24.
Note: If you’re using link redundancy, make sure the LAN1 andLAN2 connectors are connected before enabling the Link
redundancy feature.

Line In 

Connect the Line Out connector of your computer (host) or ofanother audio device (local or remote) to this connector. Thisconnector supports a 3.5 mm stereo jack.

Line Out 

Connect the Line In connector of your computer (host) or ofanother audio device (local or remote) to this connector. Thisconnector supports a 3.5 mm stereo jack.

Connect your microphone to this connector. This connector
supports a 3.5 mm stereo jack.

LAN1

Microphone

RS232

 

Control an RS232 device on one of your devices with an RS232
controller connected to device, or with an RS232 controller
sending commands over the network.
If your RS232 device has a DB25 connector, use a DE9 (alsoknown as a DB9) to DB25 converter to connect your device to thisconnector.

USB 2.0 

Connect a USB device to this connector.

Matrox Extio 3 Series – User Guide 23

Installing the SFP module
When installing the SFP (Small Form Factor Pluggable) module, make sure you properly secure themodule in its housing.
To install the SFP module:
1

Close the latch handle.

2

Push the module into the SFP housing
in your Matrox product. Make sure themodule is properly oriented. A properlyoriented module should slide easily into
the housing.

3

Make sure the SFP module is inserted all
the way into the housing, When locking
in place, you may hear a “click” sound.
To make sure the SFP module is securely
inserted, you can pull gently on themodule without lowering the latch
handle.

(RJ45 SFP module shown)

Removing the SFP module
WARNING: A properly installed SFP
module is securely locked in its housing.
Forcing the SFP module out of its housing
without unlocking it may damage yourSFP module, the housing, or your Matrox
product.

24 Matrox Extio 3 Series – User GuideTo remove the SFP module:
1

Pull the latch handle down to unlock
the SFP module from its housing.

2

Grasp the SFP module by the side walls
and carefully pull the module out of the
housing.

Matrox Extio 3 Series – User Guide 25

Setting up link redundancy
Link redundancy ensures your Extio 3 devices continue to work in case of a network cable or switch
failure.

Connection setup guidelines
The following provides a basic outline for how to connect your Extio 3 transmitter and receiver tosupport link redundancy.
Transmitter unit

Network switch 1

Network switch 2

Receiver unit

Note: Link redundancy is supported only on the following hardware: Extio N3408
transmitter units, N3208 transmitter units, N3408 receiver units, and N3208 receiver units.
Extio N3408 and N3208 transmitter cards aren’t supported.
Note: For information on setting up your network infrastructure and configuring yournetwork switch, contact your network administrator.


Make sure your Extio 3 units are all on the same subnet.

Connect each Extio 3 transmitter and receiver unit to a managed network switch pair.
Make sure to connect LAN1 to network switch 1 and connect LAN2 to network switch 2.

Make sure the LAN1 and LAN2 connectors are connected before enabling the Link
redundancy feature. For more information, see “Connecting your Extio 3 devices”,

page 16.

26 Matrox Extio 3 Series – User Guide

Enabling link redundancy
To enable link redundancy:
1

Connect the second network cable to your device (see “Connecting your Extio 3 devices”,
page 16).

2

Enable the Enable link redundancy option in your Matrox software: Networked mode – In Extio Central Manager software, select your Extio device,

click Network, and then enable the Enable link redundancy option. For more
information, see your Matrox Extio Central Manager User Guide.
 Point-to-point mode – In the OSD, click More options, and then enable the Enablelink redundancy option (see “Input and output information”, page 54).

3

For the changes to take effect, your devices will automatically reboot.

Disabling link redundancy
To disable link redundancy:
1

Disconnect the second network cable (see “Connecting your Extio 3 devices”, page 16).

2

Make sure your devices are detected on the network.

3

Disable the Enable link redundancy option in your Matrox software: Networked mode – In Extio Central Manager software, select your Extio device,

click Network, and then disable the Enable link redundancy option. For more
information, see your Matrox Extio Central Manager User Guide.
 Point-to-point mode – In the OSD, click More options, and then disable the Enablelink redundancy option. For more information, see “Input and output information”,

page 54.

Matrox Extio 3 Series – User Guide 27

Description of LEDs
The LED on your Extio 3 device provides information to help you troubleshoot your Extio 3 product.
The following describes the LED on your Extio 3 device.

Power/status LEDs
The LEDs on your device provide information on the power and status of your device.

Extio N3408 or N3208 transmitter card

LED color

Status LED

Green (standby)

Device is turned off but still powered.

Green (solid)

Device is active.

Green (fast blink)

Configuration reset in process.

Amber (solid)

Card is in maintenance mode.

Amber (slow blink)

Card is restarting in maintenance mode.

Amber (fast blink)

Device is updating the firmware.

Red (solid)

No source detected.

Red (slow blink)

No network detected.

Red (fast blink)

Device has detected a fatal error. Try rebooting your device. If, after
rebooting your device, the LED is still fast blink red, contact yourvendor for technical support (see “Customer support”, page 79). For
more information on rebooting your Extio 3 device, see “Rebooting
or resetting your Extio 3 device”, page 55.

28 Matrox Extio 3 Series – User Guide

Extio N3408 or N3208 unit

Status LED

Power LED

LED color

Power LED

Status LED

Green (standby)

Device is turned off but still
powered.

—Green (solid)

Device is active.

Software is ready.

Green (slow blink)

Device is restarting.

—Green (fast blink)

Configuration reset in process.

—Amber (solid)

Device is in maintenance mode.

Device is restarting.

Amber (slow blink)

Device is restarting and is inmaintenance mode.

Firmware mismatch detected.
 Transmitter – No USB

Amber (fast blink)

Device is updating the firmware.

connected.
 Receiver – No keyboard

detected.
 Transmitter – No source

Red (solid)—

detected.
 Receiver – No monitor

detected.

Red (slow blink)—

No network detected or network
cable connection is invalid (see“Setting up link redundancy”,
page 26).

Red (fast blink)

Error detecting the driver.

Fatal error occurred.

Black (no LED)

No power. Make sure your device
is properly installed. Also, makesure your system isn’t in powersaving mode (see “Connecting
your Extio 3 devices”, page 16).
For more information, contact
your vendor (see “Customer
support”, page 79).

—

Matrox Extio 3 Series – User Guide 29

Network LEDs
The network connectors on your device use LEDs to provide information on the network activity andpresence. The following describes the different network connector LEDs.

Extio N3408 or N3208 transmitter card

LED color

Network

No LED (black)

No power.

Green (fast blink)

Network cable detected. Transmitting at 1 Gbps.

Amber (fast blink)

Network cable detected. Current transmission speed not supported.

Red (fast blink)

Network cable detected. Transmission error occurred.

Red (solid)

Detection mode activated in Extio Central Manager.

Extio N3408 or N3208 unit (LAN1)

LED color

LAN1(Left LED)

LAN1
(Right LED)

No LED (black)No activity detected.

Transmitting at 1 Gbps.

Green (solid)——

Green (fast blink)

Network activity detected.

—

Amber (solid)—

Transmitting at 100 Mbps.

30 Matrox Extio 3 Series – User Guide

Extio N3408 or N3208 unit (LAN2)

LED color

LAN2

No LED (black)

No power.

Green (solid)

Network activity detected.

Green (fast blink)

Data transfer in progress.

Amber (solid)

No transceiver detected.

Red (solid)

Error establishing communication. Verify all network connections,then reboot your Extio 3 devices. For more information on rebooting
your Extio 3 device, see “Rebooting or resetting your Extio 3 device”,
page 55.

Matrox Extio 3 Series – User Guide 31

Updating your Extio 3 firmware
The Matrox Extio 3 Firmware enables you to update the firmware of your Matrox Extio 3 products.
Note: Your Matrox Extio 3 product may ship with an older firmware version. Before using
your Extio 3 product, you must update the firmware version installed on your devices to
use the version of your deployed release. All Extio 3 devices must use the same version of
the firmware package.

Before you update your firmware
Before you update the firmware on your Extio 3 devices, read the following guidelines:

Make sure you have at least 1 GB of free disk space available.



To avoid possible problems with your Extio 3 devices, we recommend running only one
instance of the Extio 3 firmware updater on your network at a time.



Make sure you’re running the latest version of the Matrox Extio 3 Firmware Updater.



Make sure Microsoft .NET Framework version 4.5.x is installed on your system.



Make sure you have a DHCP (Dynamic Host Configuration Protocol) server on yournetwork. The firmware updater requires constant IP addresses to update the devices
properly. As the firmware updater requires a device to reboot multiple times, make sure
your DHCP server maintains the IP address of a device when it reappears on the
network. Otherwise, we recommend assigning fixed IP addresses to your devices.



Close any programs that may be running (such as Extio Central Manager).



If your system doesn’t have access to a DNS server, configure your system to use a fixed
IP address (such as local host - 127.0.0.1) as its DNS server. Otherwise, the firmware
update process may take a long time to complete.

Obtaining the Matrox Extio 3 firmware updater package
Matrox makes the latest Extio 3 firmware updater package available on the Matrox web site(www.matrox.com/extio3/software).

32 Matrox Extio 3 Series – User Guide

Updating your Matrox Extio 3 firmware (networked mode)
Note: If you’re using networked mode, make sure the version of your firmware package
matches the version of the Matrox Extio Central Manager software package installed onyour controller system.

1

Download and extract the firmware package
Download the latest firmware package and extract the files to a local folder on your system(for example, C:\Extio3FirmwareUpdate).

2

Run the Updater Over Network file
Browse to the folder containing the extracted files, then run the UpdaterOverNetwork.exe file.

3

Search for available Extio 3 devices or locate your Extio 3 device
using the IP address
Automatic detection – To search for the Extio 3 devices on your subnet, select Automatic
detection.

To start searching for devices, click Search.
Manual detection – If devices aren’t
automatically detected, you can manually
locate one or more Extio 3 devices using
their IP address. To manually locate thedevices, select Manual detection, and next toAddress or URL enter the IP address of each
Extio 3 device you want to locate.
If you’re entering multiple addresses,
separate each address with a space. (You canalso enter the addresses or URLS by clicking
the browse button ( ) and entering one IP
address per line.)
When you’re done entering the addresses or
URLs, click Apply. To discard the lastchanges made, click Cancel.
To start searching for devices, click Search.
To stop searching for devices, click Stop. To resume searching for devices, click Search again.

Matrox Extio 3 Series – User Guide 33

4Authenticate the devices foundIf you provided a password for your Extio 3 Series devices, you may be prompted toauthenticate the devices found.


If you’re prompted, enter your credentials for the Extio 3 Series devices found: Local user – Enter your user name and password.
 Domain user – Enter your user name, the domain name of the server, and yournetwork password.

Local userDomain user

If you’re updating multiple Extio devices, enable the Use these credentials for all
remaining Extio 3 Series devices check box.

If you don’t know the password of some of the Extio devices on your network, enable
Skip all remaining Extio 3 Series devices with unknown passwords. Enabling this option
ignores the Extio devices that don’t use any of the passwords already entered. Any
skipped devices won’t be available for update.

When you’re done, click Authenticate.
Note: If a configuration reset of theExtio device was performed, thedevice password was also reset. The
device will be detected as having no
password. In this case, you’ll beprompted to add that device to thelist of devices to update. When
prompted, click Yes.

34 Matrox Extio 3 Series – User Guide

5

Sync time on all devices
If you want to sync the date and time of your device with the date and time of your system,enable Sync time of all devices.

6

Reset configuration
If you want to reset device settings, including the IP address, while updating the firmware,
enable Reset configuration.

7

Update selected devices
To update the firmware of your devices and apply any changes made to your configuration,
click Update. Wait while the devices are being updated.
For more information on the device update process, click Show log (the program window.

) at the bottom ofUpdating your Matrox Extio 3 firmware (point-to-point mode)
You can update the firmware of a single Extio 3 transmitter or of an Extio 3 transmitter and receiverpair (in point-to-point mode) using the USB connection between your host system and transmitterunit.
1

Download and extract the firmware package
Download the latest firmware package and extract the files to a local folder (for example,
C:\Extio3FirmwareUpdate) on your host system (the system connected to your Extio 3transmitter).

2

Run the Updater from host file
On your host system, browse to the folder containing the extracted files, then run theUpdaterfromhost.exe file.
Note: To update the firmware, the Updaterfromhost.exe file installs a USB massstorage device on the Extio 3 transmitter unit. On certain systems, the Group Policy
Object (GPO) may prevent the Updaterfromhost.exe file from installing the USB
mass storage device. To allow the installation of this Matrox device, you may need toapply an exception to your GPO rules (for example, by adding
USBSTOR\DiskMatrox__Virtual_Storage_1.00). For more information on
modifying your GPO rules, contact your system administrator.

Matrox Extio 3 Series – User Guide 35

3Update the firmware
Make sure the devices you want to update are listed in the program window. Devices that
require an update are listed with a green status bar.
Click Update to update your devices. Wait while the devices are being updated (up to 20
minutes).

36 Matrox Extio 3 Series – User Guide

Setting up networked modeYour Matrox Extio 3 product is an IP KVM extender. In networked mode, Extio 3 devices operate overa copper-based or fiber-based Gigabit Ethernet network.

Before you begin
If you operate on a private Wide Area Network (WAN), make sure you have the required
bandwidth. For a private WAN to be supported, you should have Quality of Service(QoS) and a Virtual Private Network (VPN) tunnel. For additional details, contact
Matrox.

Whenever you change your connection setup, make sure you’re using the correctconnectors and that all connectors are properly fastened. Also, don’t change connections
while your Extio transmitter and receiver are turned on. For more information, see“Connecting your Extio 3 devices”, page 16.

Make sure your Extio Central Manager software is installed on a separate system on yournetwork, and you’ve set the allowed connections between your Extio transmitter andreceiver devices. For more information, see your Matrox Extio Central Manager User
Guide.



Make sure all of your Extio 3 transmitter and receiver devices are using the latest versionof the Matrox Extio 3 firmware package. For more information, see “Updating yourMatrox Extio 3 firmware (networked mode)”, page 33.

Make sure all your Extio 3 devices are using the same version of the firmware package.
Also, the version of your firmware package must match the version of your Extio Central
Manager software package.



To assign an initial IP address to your devices, a DHCP (Dynamic Host Configuration
Protocol) server is required.



Windows Server 2016 and Windows Server 2008 R2 – Make sure the SSDP Discovery
service, network discovery, and file sharing options are enabled.

Matrox Extio 3 Series – User Guide 37



Review the safety information provided. For more information, see “Matrox safety
information”, page 5.

Software available in networked mode

Extio Central Manager

On-Screen Display (OSD)

Validating network discovery
Extio 3 devices are initially assigned their IP addresses through DHCP (Dynamic Host Control
Protocol). After connecting your devices, we recommend verifying that all of your devices are
discovered by the network.
Windows 10/7 – To make sure all of your devices are discovered by the network:Windows 10 – Click Start  File Explorer  Network. Under Other Devices, make sure
all the Extio 3 devices connected are listed.

Windows 7 – Click Start  Accessories  Windows Explorer  Network. Under Other
Devices, make sure all the Extio 3 devices connected are listed.

If prompted to enable network discovery and file sharing on your network when validating network
discovery, enable these two features by clicking on the prompt at the top of your Windows Explorer
window. These two features must be enabled for Extio Central Manager software to detect the Extio 3
devices.

Installing Matrox Extio Central Manager software
Matrox Extio Central Manager software enables you to remotely manage, monitor,and configure your networked Extio 3 devices.

Supported operating systems
Matrox Extio Central Manager supports the following operating systems: Windows® Server® 2016,
Windows® 10 (64-bit), Windows® Server® 2008 R2, and Windows® 7.

Obtaining Matrox Extio Central Manager software
To obtain the latest Extio Central Manager software, contact your Matrox representative. Matrox
makes the latest Extio Central Manager software available on the Matrox web site(www.matrox.com/extio3/software).

38 Matrox Extio 3 Series – User Guide

Installing Matrox Extio Central Manager software
To install the software for your Extio 3 product, run the installation program for your software
package on any system on the network. Follow the on-screen instructions.
Note: Only one (1) instance of Extio Central Manager software needs to be installed.

Accessing Extio Central Manager software
Windows 10/7 – To access the main interface of Extio Central Manager software:Windows 10 – Click Start  All apps*  Matrox Extio Central Manager*  Matrox Extio
Central Manager. (* Depending on your configuration of Windows, this part may not benecessary.)Windows 7 – Click Start  All Programs (or Programs)  Matrox Extio Central
Manager*  Matrox Extio Central Manager. (* Depending on your version andconfiguration of Windows, this part may not be necessary.)

Configuring Extio Central Manager software
Before you can access and use the OSD, your Extio Central Manager software must be configured. For
information on how to use and configure Extio Central Manager software, see the Matrox Extio
Central Manager User Guide.

Accessing the OSD (On-Screen Display)
Note: To access the OSD, make sure you obtain a user name and password from your
Extio 3 administrator. For more information, contact your network administrator.
The OSD is available only with Extio 3 receiver devices. To access the OSD, enter the OSD keyboard
shortcut on the keyboard connected to your receiver. The default keyboard shortcut is the [Scroll
Lock] key.

Changing the OSD keyboard shortcut
You can change the keyboard shortcut used to access the OSD.
Change the keyboard shortcut through Extio Central Manager. For more information, see yourMatrox Extio Central Manager User Guide.

Matrox Extio 3 Series – User Guide 39

Enabling networked mode
Note: To change the operation mode of your Extio 3 configuration (for example, changing
from networked mode to point-to-point mode), you need to perform a configuration resetof your devices. For more information, see “Changing the operation mode of your devices”,
page 58.
To use Networked mode, you need a user name and password. To obtain a user name and device
password (or if you’ve forgotten your user name or device password), contact your Extio 3
administrator.

Using the OSD (On-Screen Display)
If your devices are networked, the OSD enables you to log into your receiver and switch to different
transmitters.

Basic functions
LogoutClick this to log out of the device.

SearchSearch for a system by device serial number, friendly name,
IP address, or name of the user connected.

Wake-on-LAN

Click this to wake up your transmitter if it turns off. This has
no effect if a transmitter isn’t detected.

Rescan network

Click this to discover devices outside of the receiver’s subnet
or unicast network.

Disconnect

Click this to disconnect from a transmitter.

Connect

Click this to connect to a new transmitter.

Get logs

Click this to get detailed logs for troubleshooting.

Close

Click this to close the OSD.

40 Matrox Extio 3 Series – User Guide

Sources

Note: For the transmitters to be available under Sources, an allowed connection must firstbe set between your Extio transmitter and receiver devices. For more information, see yourMatrox Extio Central Manager User Guide.
To view information on a transmitter, select a transmitter under Sources.

Switching to a different transmitter
1

Under Sources, select the transmitter you want to switch to.

2

Click Connect.

Transmitter status
View the status information (Name, Guest connections, Name of user connected, and Keyboard
shortcut) of the selected transmitter.

InputsView the connection information of the devices (Monitor, Microphone, and Line In) connected to theselected transmitter.

Matrox Extio 3 Series – User Guide 41

Details
Provides information (such as the model, serial number, firmware package version, and temperature)
on your Extio 3 device and the connection status and IP address of the device (connected throughLAN1 or LAN2).

Receiver information
View and modify the settings for your receiver.

Settings
Audio

Control the settings of your analog audio inputs and outputs(Line In, Microphone, Line Out, and Headphone).

Monitors

 Aggregator mode only – To change a monitor layout for
aggregator mode, click the Change monitor layout button
under Aggregator mode: Monitor layout.
 You can configure touch-screen monitor identification here
using the Touch screen monitor identification button.
 To pivot the OSD (on-screen display), use the arrow buttons

to pivot left or right.
Keyboard shortcuts

42 Matrox Extio 3 Series – User Guide

Aggregator mode only – Keyboard shortcuts enable you toswitch the mouse focus to a specific display (for example, 1,
2, 3, or 4) in your monitor layout. The default keyboard
shortcuts are shown. These can be changed in the Extio
Central Manager.

Inputs and outputs
View the connection information of the devices (Monitor, Microphone, and Line In) connected to theselected transmitter.

Details
Provides information (such as the model, serial number, firmware package version, and temperature)
on your Extio 3 device and the connection status and IP address of the device (connected throughLAN1 or LAN2).

Get logs
Provides detailed logs that are useful for auditing and troubleshooting.
1

Click the Get logs button. The Log files retrieval dialog box appears.

2

Insert a new USB mass storage device in the receiver.
Note: Only USB keys are supported, not USB drives.

3

In the Log files retrieval dialog box, select this USB device from the USB mass storage
inventory list as the location where you want to save the log files.

4

Click OK. The zip files of the logs are created in the root folder of the USB device.

Aggregator mode
With aggregator mode, your Extio 3 receiver unit can gather video streams from multiple Extio 3transmitter units into a single layout.

Matrox Extio 3 Series – User Guide 43

Before you begin
USB switching – By default, you can use your mouse to switch between sources. You canalso use a keyboard shortcut to switch sources. To use only keyboard shortcuts (nomouse) to switch sources, in Extio Central Manager, select a Receiver, then go to the
Keyboard shortcuts page, and enable the Use only keyboard shortcuts (no mouse) for
USB switching option.



Dynamic sources – You can dynamically change the transmitter source (stream from asystem) displayed on one of the monitors attached to a receiver in aggregator mode. This
enables you to easily access and switch between different systems from a large group(pool) of systems to view the stream currently of interest to you, without affecting theother displays.
 Dynamic sources is shown on only one monitor.
 Dynamic sources feature is supported only while using aggregator mode.

Tile display - A tile display configuration is one where streams are displayed in multiple
tiles in a 4K monitor. A 4Kp60 resolution tiled display appears on Output 4 only. You can
see two 4Kp30 resolution tiled displays in a layout - on Outputs 1 and 4. Note: You can’t
have dynamic sources in a tile display.

Operating system - Certain limitations may occur. For more information on operating
system compatibility with aggregator mode, see the Matrox Extio 3 Series Release Notes.

Switching between dynamic sources
You can change the dynamic source as frequently as you like.
To switch to a different source:
1

Open the on-screen-display (OSD) and click the Dynamic sources tab (or, you can use the
keyboard shortcut to go directly to the Dynamic sources tab). This tab contains all thesource streams from the accessible transmitter units. Each source is shown with its
preview image, the friendly name of the transmitter, and the source input number. If atransmitter has only a single available source, the input number is omitted.

44 Matrox Extio 3 Series – User Guide

2

Select a target stream. (To find a specific stream from a large list, use the search box on
top to filter.)3

To switch to the transmitter associated with the stream, click Connect (or, double-click
the target stream). The selected stream is now displayed on the monitor assigned withdynamic sources.

Specify keyboard shortcut for dynamic sources
To enable you to quickly switch between streams, you can assign a keyboard shortcut that will takeyou directly to the Dynamic sources tab.
1

To display the Dynamic sources tab, from the receiver unit, press the shortcut key
combination. The default is [Right Shift] + [Scroll Lock]. Note: This default shortcut key
combination can be reassigned using the Extio Central Manager software. For more
information on keyboard shortcuts, see your Matrox Extio Central Manager User Guide.

2

In the search box, type the source and input name if you know it, and press [Enter] tofilter. (Alternatively, you can select the source thumbnail directly if you’re able to visuallyscan and locate the source.)3

Select the source.

4

To switch to the appropriate transmitter, click Connect.

Matrox Extio 3 Series – User Guide 45

Disconnecting dynamic sources
To stop viewing dynamic sources, on the Dynamic sources tab, click Disconnect. Disconnecting
dynamic sources doesn’t affect the streams on the fixed-source monitors.

Touch-screen monitors
To use touch-screen monitors with Extio, you need to configure them first to ensure they operate as
expected. The touch functionality of the monitor is provided by a touch-screen USB device, also
known more generically as a digitizer USB device. Since there is no matching information between
the monitor EDID and the digitizer USB report, the software (firmware on the device) is unable tolink a monitor with its digitizer USB device automatically. You need to perform a matching procedure
between the monitor and its digitizer USB device for the receiver to properly handle the touch screen.
Note: For tablets and other touch display devices, you have to do the same matching procedure
between the touch display device and its digitizer USB device.
Note: Touch-screen monitors are not supported in Tile displays.

Match touch-screen monitor with digitizer USB device
To perform a touch-screen matching procedure:1

Log into the receiver. If new digitizer USB devices are found, or if a new digitizer USB
device is inserted while the receiver is already in operation, the OSD appears with aprompt asking if you would like to start performing the touch-screen matching
configuration.

46 Matrox Extio 3 Series – User Guide

2

Click Yes. The Touch screen monitor identification screen on the OSD appears on all themonitors.

3

On the touch screen of the monitor (x) identified on the top-left corner of the screen, tap
the designated area in the middle of the OSD where Touch the screen of monitor x
appears. Note: The firmware detects your touch on the screen and links thecorresponding digitizer USB device and its port number to the current monitor being
calibrated.

4

Repeat step 3 for all the touch-screen monitors.

5

For a monitor without touch screen, click the Not a touch screen monitor button at thebottom of the screen to skip. Repeat for each non touch-screen monitor that is detected.

6

When you’re done, click OK. The touch-screen monitors are now matched with theircorresponding digitizer USB devices.

The matching information between touch-screen monitors and their digitizer USB devices is kept in
the non-volatile memory on the receiver unit so this information is not lost when you reboot thereceiver unit. If the digitizer USB device has a serial number, the digitizer matching information isretained even if the digitizer USB device is changed to a different USB port, so there is no need to do
the matching procedure again. If the digitizer USB device doesn’t have a serial number, the digitizer
matching information is lost when the digitizer USB device is changed to a different USB port. In thiscase, you have to do the matching procedure again.

Matrox Extio 3 Series – User Guide 47

Note: The matching procedure can also be done at any time by using the Touch screen monitor
identification button in the Monitors section under Receiver tab  Settings.

Note: For the touch screen to work properly, you need to do some set ups on the Tablet PC settings in
the Control panel as well. Refer to the user manual of the touch screen for details on how to set up,
calibrate, and associate a monitor with the touch screen.
Once configured, when you connect to a source, the digitizer USB device corresponding to the touchscreen monitor that displays the stream is connected to the transmitter providing the stream.
If the touch screen doesn’t work properly after monitor identification, you have to go to the Control
panel of the operating system and set up through Tablet PC Settings.

48 Matrox Extio 3 Series – User Guide

Setting up point-to-point mode
Matrox Extio 3 transmitters and receivers can be configured as point-to-point extenders. In
point-to-point mode, Extio 3 transmitter and receiver devices are directly linked to each other using
copper or fiber optic cable.

Before you beginWhenever you change your connection setup, make sure you’re using the correctconnectors and that all connectors are properly fastened. Also, don’t change connections
while your Extio transmitter and receiver are turned on. For more information, see“Connecting your Extio 3 devices”, page 16.

Make sure all of your Extio 3 transmitter and receiver devices are using the latest versionof the Matrox Extio 3 firmware package.



To enable point-to-point mode, make sure your transmitter device and receiver device
are directly (physically) connected to each other. For more information, see “Connecting
your Extio 3 devices”, page 16.



For information on supported cable types and distances, see “Maximum distance(point-to-point mode)”, page 65.

Review the safety information provided. For more information, see “Matrox safety
information”, page 5.

Software available in point-to-point modeOn-Screen Display (OSD)

Matrox Extio 3 Series – User Guide 49

Accessing the OSD (On-Screen Display)
The OSD is available only with Extio 3 receiver devices. To access the OSD, enter the OSD keyboard
shortcut on the keyboard connected to your receiver. The default keyboard shortcut is the [Scroll
Lock] key.

Changing the OSD keyboard shortcut
You can change the keyboard shortcut used to access the OSD. To change the keyboard shortcut, use
the OSD settings option.

Using the OSD (On-Screen Display)
Enabling point-to-point mode
Note: To change the operation mode of your Extio 3 configuration (for example, changing
from networked mode to point-to-point mode), you need to perform a configuration resetof your devices. For more information, see “Changing the operation mode of your devices”,
page 58.
To use your devices in point-to-point mode, click Point-to-Point from the OSD startup screen. Wait
for the mode to be enabled. For more information, see “Basic functions”, page 50.

Basic functions
Wake up transmitter

Click this to wake up your transmitter if it turns off.

Refresh connection

Click this if the connection between your receiver andtransmitter devices is lost. Wait while your connection isrefreshed.

Close

Click this to close the OSD.

50 Matrox Extio 3 Series – User Guide

Sources
View the input, device, and network information for your transmitter.

InputsView the connection information of the devices (Monitor, Microphone, and Line In) connected to theselected transmitter.

Details
Provides information (such as the model, serial number, firmware package version, and temperature)
on your Extio 3 device, and provides the connection status and IP address of the device(connected through LAN).

Matrox Extio 3 Series – User Guide 51

Receiver settings and information
View and modify the settings for your receiver.

Audio settings
To enable audio, make sure the Enable audio option is enabled.
To adjust the audio settings for your device:
Headphone audio source

Select the audio source (for your headphone) from thetransmitter.

Line Out audio source

Select the audio source (for your Line Out device) from thetransmitter.

Microphone or Line In audio
sourceSelect the input audio source from the receiver.

Monitor settings
Optimize video modecompatibility with monitors

52 Matrox Extio 3 Series – User Guide

Enable this to make sure the video parameters and EDID ofyour monitors are optimized for maximum compatibility withyour device. This option is enabled by default.

Enable advanced display
modes

Enable the Enable advanced display modes option to support thefollowing display modes:
 1× 3840×2160@60Hz + 1× 1920×1080@60Hz
 1× 3840×1440@60Hz + 1× 1920×1080@60Hz
 4× 2560×1600@60Hz
 4× 1920×1200@60Hz

Stabilize display output

Enable this to reduce flickering associated with video output.
This option is enabled by default. For more information, see“Random display flickering occurs while using a point-topoint connection”, page 60.

Allow monitors to enter
power saving mode

Enable this to turn off the display after X minutes of inactivity.

Configure monitor behavior
on transmitter inputs

Select a Monitor (1, 2, 3, or 4) to apply a fixed EDID to that
output. If a monitor is currently connected, click Update toapply the EDID settings of that monitor. If using a 4K
resolution, make sure your transmitter reports only themonitor (output) supported. In this case, your transmittermust report the other monitors as disconnected (no monitor).
To report those monitors as disconnected, click No monitor.

RS232 settings
To modify your RS232 settings, click Edit RS232. This opens a new dialog box. To enable RS232,
enable the Enable RS232 option, edit your RS232 settings.
Baud rate

The speed, in bits per seconds (or baud), used for the RS232
connection. The default is 115200.

Data bits

The number of bits per block of data transmitted. The default
is 8.

ParityThe type of parity bits (None, Odd, or Even) used for the datatransmitted. The default is None.

Stop bits

The number of bits used to identify the end of a data block.
The default is 1.

Flow control

The signal type (None or RTS/CTS) used to pause and resumedata transmission. The default is None.

When you’re done, click Apply.

OSD access
Assign a keyboard shortcut for accessing the on-screen display (OSD).

Matrox Extio 3 Series – User Guide 53

More options
Enable link redundancy

To ensure network uptime in case of network failure, enable
the Enable link redundancy option. In the case of a network
failure, your device will automatically switch to a secondary
network path. For more information, see “Setting up link
redundancy”, page 26.

Disable shutdown using
power button

To disable the power button on your device, enable Disable
power button.

Power recover policy Never start – Never start your Extio device after a power loss.
 Always start – Always start your Extio device after a powerloss.
 Restore last state – Always start and restore the last state ofyour Extio device after a power loss.
Reboot transmitter

Click this to reboot your transmitter device.

Reboot receiver

Click this to reboot your receiver device.

Input and output information
View the connection information of the devices (Monitor, Microphone, and Line In) connected to theselected transmitter.

Details
Provides information (such as the model, serial number, firmware package version, and temperature)
on your Extio 3 device, and provides the connection status and IP address of the device(connected through LAN).

Get logs
Provides detailed logs that are useful for auditing and troubleshooting.
1

Click the Get logs button. The Log files retrieval dialog box appears.

2

Insert a new USB mass storage device in the receiver.
Note: Only USB keys are supported, not USB drives.

3

In the Log files retrieval dialog box, select this USB device from the USB mass storage
inventory list as the location where you want to save the log files.

4

Click OK. The zip files of the logs are created in the root folder of the USB device.

54 Matrox Extio 3 Series – User GuideRebooting or resetting your Extio 3
deviceThis section describes how to reboot or perform a configuration reset of your Extio 3 card or unit.

When to reboot or reset your device
What to do...

When to do it...

Software reboot(Extio Central
Manager) Your Extio device has encountered

What the result is...

an error (red device tile).
Keeps all of your device settings,
including the IP configuration andpassword.

Software reboot(OSD – Point-to-pointmode only) Your Extio device is listed as

unresponsive (yellow device tile).
Hardware reboot

 Extio Central Manager software isunresponsive, and you can’t
perform an Extio Central Manager
software reboot.

Keeps all of your device settings,
including the IP configuration andpassword.

 Your Extio device is still listed as

Configuration reset

unresponsive (yellow device tile)after a hardware reboot.
 You’re changing the operation
mode of your Extio device.

Resets all of your device settings,
including the IP configuration andpassword.

Software reboot
Extio Central Manager
From the Extio Central Manager main interface, select yourdevice then click the Reboot button to reboot your device.
For more information on Extio Central Manager software,
see your Extio Central Manager user guide.

Matrox Extio 3 Series – User Guide 55

OSD (point-to-point mode only)
From the OSD main interface, click Reboot transmitter toreboot your transmitter device or Reboot receiver to reboot
your receiver device. You can also click Reboot both devices
to reboot both the transmitter and the receiver devices.

Hardware reboot or configuration reset
WARNING: A configuration reset restores the default settings of your Extio 3 device. This
resets all of your device settings, including the IP configuration and password.

WARNING: Point-to-point mode – Performing a configuration reset on an Extio receiveralso resets the settings of the transmitter device connected to the receiver.

Extio N3408 or N3208 transmitter cardHardware reboot – Quickly press the button (1 second) to reboot your device.

Configuration reset – Press and hold the button for 4-5 seconds (until the LED turns fast
blinking green) to reboot your device and restore the default settings.

Extio N3408 or N3208 unitHardware reboot – Press and hold the Reset button on your device with the tip of apaper clip for less than 2 seconds (until the LED turns slow blinking green) to reboot yourdevice.

56 Matrox Extio 3 Series – User GuideConfiguration reset – Press and hold the Reset button on your device with the tip of apaper clip for 4-5 seconds (until the LED turns fast blinking green) to reboot your device
and restore the default settings.

Matrox Extio 3 Series – User Guide 57

Changing the operation mode of yourdevicesIf you change the operation mode of your Extio 3 configuration (for example, changing fromnetworked mode to point-to-point mode, or vice versa), you need to do the following:
1

Disconnect the network cables from your Matrox transmitter device and receiver device(see “Connecting your Extio 3 devices”).

2

Perform a configuration reset on your transmitter device and receiver device (see“Hardware reboot or configuration reset”, page 56).

3

Change the connection setup of your devices (see “Connecting your Extio 3 devices”,
page 16).

4

Reboot both your Matrox transmitter device and receiver devices (see “Rebooting or
resetting your Extio 3 device”, page 55). Note: This step is not required if you’re using
RJ45 connections.

5

Configure your Extio 3 devices again:
 Networked mode – Use Extio Central Manager software to configure your devices.

For more information, see your Matrox Extio Central Manager user guide.
 Point-to-Point mode – Use the OSD to configure your devices (see “Setting up

point-to-point mode”, page 49).

Changing from copper to fiber optic
When you have to switch from copper Ethernet to fiber optic cables, you need to do the following:
1

Disconnect the network cables from your Matrox transmitter device and receiver device(see “Connecting your Extio 3 devices”).

2

Perform a configuration reset on your transmitter device and receiver device (see“Hardware reboot or configuration reset”, page 56).

3

Switch the power off. Note: Never hot plug the SFP module.

4

Replace the copper cables with fiber optic cables.

5

Switch the power on.

58 Matrox Extio 3 Series – User Guide

Troubleshooting
What to do if you have a problem
If you experience problems with your Matrox product:Make sure your Matrox device is properly installed, you’re using the correct connectors,
and that all connectors are properly fastened.



Try rebooting or resetting your device (see “Rebooting or resetting your Extio 3 device”,
page 55).



Make sure you have administrator rights on the system you want to use. For more
information, see Windows documentation.

For more information on problems related to Matrox Extio Central Manager software,
see the Matrox Extio Central Manager User Guide.

If your problem persists, contact Matrox. For more information, see “Customer support”, page 79.

Common problems and solutions
This section addresses specific problems to your Matrox product that could prevent you from using
your system or product.

Problem
1CauseAfter changing operation mode, Extio 3 device doesn’t work
Your Extio device may be trying to use settings that no longer exist.

1Solution

Try performing a configuration reset of your Extio devices. A configuration reset restores thedefault settings of your Extio 3 device. For more information, see “Changing the operation
mode of your devices”, page 58.

Problem

Extio device not discovered on the network

1Cause1Solution

Your Matrox product may not be properly installed or connected.
Verify the connection and status LEDs on your Matrox product (see “Description of LEDs”,
page 28). Also, make sure your Matrox product is properly installed or connected, and that
all connectors are properly fastened.

Matrox Extio 3 Series – User Guide 59

2Cause1Solution
3Cause1Solution
4CauseWindows Server 2016/2008 R2 only – The Windows SSDP Discovery service may be disabledon your system.
Make sure the SSDP Discovery service is enabled on your system.
Network discovery and file sharing may not be enabled on your system.
Enable network discovery and file sharing on your system.
The firewall for your system or for your network may be enabled and may prevent
communication with your Extio devices.

1Solution

Make sure your firewall is properly configured to allow the necessary communication
between your Extio devices and the various networked components. For more information,
see “Appendix B – Firewall requirements”, page 69.

Problem

Screen image defects appear(example: image corruption or blockiness)

1CauseTemporal dithering may be enabled on some GPUs.

1Solution

Configure your GPU settings so that the output’s color format is set to RGB and the dynamic
range is set to the highest level. For more information, see the documentation of your GPU.

ProblemRandom display flickering occurs, or on-screen message (“Frame
rate conversion or video scaler on”, “Frame rate conversion on”, or,“Video scaler on”) appears

1Cause1Solution

Your video input and output are not at the same resolution or refresh rate.
Point-to-point mode – In the OSD, click Settings  Monitors. Make sure the Stabilize
display output option is enabled.

Network mode – In the Extio Central Manager, make sure the Optimize video modecompatibility with monitors option is enabled.

Problem
1Cause1Solution

Random display flickering occurs while using a point-to-pointconnection
Your video output is unstable, or you may be using a fixed frequency monitor.
Point-to-point mode only – In the OSD, click Settings  Monitors. Make sure the Stabilize
display output option is enabled.

60 Matrox Extio 3 Series – User Guide

Problem

In point-to-point, the receiver cannot connect to the transmitter

1CauseFirmware version on the transmitter and the receiver does not match in point-to-point.

1Solution

Run the updaterfromhost.exe file. This will report the firmware version of the transmitter.
Update the transmitter and/or the receiver so that both have the same firmware version.

2Solution

Matrox recommends that you connect each appliance to a DHCP network and run thefirmware updater tool to see if your units require a firmware update. If you don’t have a
DHCP server on your network, Matrox recommends that you connect all your Matrox Extio
3 devices to a network switch and let DHCP time out (this could take several minutes) so that
the Extio 3 devices receive a link local address. Also do the same with a laptop that will run
the firmware updaterfromhost.exe file.

Matrox Extio 3 Series – User Guide 61

Product information
Hardware specifications
Extio 3 transmitter card
Extio N3408 transmitter card

Extio N3208 transmitter card

Product type

PCIe ×16 card
(×8 electrical and mechanical,
×16 mechanical)

PCIe ×16 card
(×8 electrical and mechanical,
×16 mechanical)

Form factor

Full height, ¾ length

Full height, ¾ lengthVideo input connectors

4× Mini DisplayPort

2× Mini DisplayPort

DisplayPort 1.1

DisplayPort 1.2

*—

YUV 4:4:4
RGB 8:8:8

YUV 4:4:4
RGB 8:8:81000 Base-T Ethernet

1000 Base-T Ethernet

SFP cage

RJ45 copper transceiver

SFP fiber module

Optional

Optional

Power consumption

41W

32.5W

Color space
Networking interface

Laser emissions†
Regulatory complianceElectrical safety considerations

850 µm laser compliant to 21CFR, Subpart J, Class 1
Class A: CE, FCC, ICES-3, KC, RCM, VCCIThe card d.c. input is to be separately approved with Reinforced
Insulation to MAINS, and power to the card is to be limited to
250 VA.
The card must only be installed and operated in a system meetingthe fire enclosure requirements of the IEC/CAN/CSAC22.2/ANSI/UL 62368-1 and IEC/CAN/CSA-C22.2/ANSI/UL
60950-1 safety standards.
L'accès CC de la carte doit être approuvé séparément avec une
isolation renforcée au SECTEUR et la puissance fournie à la carte
doit être limitée à 250 VA.
La carte doit seulement être installée et utilisée dans un système
qui rencontre les exigences liées aux enveloppes ignifuges desnormes de sécurité IEC/CAN/CSA-C22.2/ANSI/UL 62368-1 et
IEC/CAN/CSA-C22.2/ANSI/UL 60950-1.

* DisplayPort version 1.2 is supported on connector labeled 4 only.
† Only when using a multi-mode SFP module.

62 Matrox Extio 3 Series – User Guide

Extio 3 transmitter unit
Extio N3408 transmitter unit

Extio N3208 transmitter unit

Product type

Standalone applianceStandalone appliance

Form factor

1 RU, half width

1 RU, half widthVideo input connectors

4× DisplayPort(with stereo L-PCM audio)

2× DisplayPort(with stereo L-PCM audio)Video output connectors*

1× DisplayPort(for local console)

1× DisplayPort(for local console)

Audio input connector (analog)

1× mini-stereo jack

1× mini-stereo jack

Audio output connector

1× mini-stereo jack

1× mini-stereo jack

1× DE9 (or DB9) – Female

1× DE9 (or DB9) – Female

1000 Base-T Ethernet

1000 Base-T Ethernet



RS232 connector
Networking interface
SFP cageOptional

Optional

2× USB 2.0 (front)†,
1× USB 2.0 (back)

2× USB 2.0 (front)†,
1× USB 2.0 (back)DisplayPort version 1.1

DisplayPort version 1.2

‡—

YUV 4:4:4
RGB 8:8:8

YUV 4:4:4
RGB 8:8:8

4× 1920 × 1080 @60 Hz,
3× 1920 × 1200 @60 Hz,
2× 2560 × 1600 @60 Hz,
2× 3840 × 2160 @30 Hz,
1× 3840 × 2160 @60 Hz

2× 1920 × 1200 @60 Hz,
1× 2560 × 1600 @60 Hz

Power connector

DIN 4-pin female

DIN 4-pin female

Power consumption

57W (typical 44W)

34W (typical 25W)

Laser emissions¶

850 µm laser compliant to 21CFR, Subpart J, Class 1

RJ45 copper transceiver
SFP fiber module
USB ports

Color space

Maximum input resolution§

Regulatory complianceClass A: CE, FCC, ICES-3, KC, RCM, VCCI* Expected in an upcoming release.
† Currently disabled.
‡ DisplayPort version 1.2 is supported on connector labeled 4 only.
§ Additional display resolutions may be available. For more information, contact your Matrox representative.
¶ Only when using a multi-mode SFP module.

Matrox Extio 3 Series – User Guide 63

Extio 3 receiver unit
Extio N3408 receiver unit

Extio N3208 receiver unit

Product type

Standalone applianceStandalone appliance

Form factor

1 RU, half width

1 RU, half width

4× DisplayPort(with stereo L-PCM audio)

2× DisplayPort(with stereo L-PCM audio)

Audio input connector (analog)

4× mini-stereo jacks

4× mini-stereo jacks

Audio output connector

1× mini-stereo jack

1× mini-stereo jackMicrophone input

1× mini-stereo jack

1× mini-stereo jack

RS232 connector

1× DE9 (or DB9) – Male

1× DE9 (or DB9) – Male

Networking interface

1000 Base-T Ethernet

1000 Base-T Ethernet

6× USB 2.0 (front)

4× USB 2.0 (front)

DisplayPort version 1.1

DisplayPort version 1.2

*—

YUV 4:4:4
RGB 8:8:8

YUV 4:4:4
RGB 8:8:8

4× 1920 × 1080 @60 Hz,
3× 1920 × 1200 @60 Hz,
2× 2560 × 1600 @60 Hz,
2× 3840 × 2160 @30 Hz,
1× 3840 × 2160 @60 Hz

2× 1920 × 1200 @60 Hz,
1× 2560 × 1600 @60 Hz

Power connector

DIN 4-pin female

DIN 4-pin female

Power consumption

57W (typical 41W)

35W (typical 27W)

Laser emissions‡

850 µm laser compliant to 21CFR, Subpart J, Class 1

Video output connectors

USB ports

Color space

Maximum output resolution†

Regulatory complianceClass A: CE, FCC, ICES-3, KC, RCM, VCCI* DisplayPort version 1.2 is supported on connector labeled 4 only.
† Additional display resolutions may be available. For more information, contact your Matrox representative.
‡ Only when using a multi-mode SFP module.

Product dimensions
Extio N3408/N3208
transmitter unit
LengthHeightWidth/Depth

64 Matrox Extio 3 Series – User Guide

Extio N3408/N3408
receiver unit

18.9 cm (7.45 inches)
4.26 cm (1.676 inches)
21.66 cm (8.526 inches)Maximum distance (point-to-point mode)*
Extio N3408/N3208 Extio N3408/N3208 Extio N3408/N3408
transmitter cardtransmitter unit
receiver unit
OM2, OM3, OM4 (50/125µm)
multi-mode cable type

550 meters (1804 feet)

OM1 (62.5/125µm) multi-mode
cable type

275 meters (902 feet)

OS1, OS2 (9/125µm) single-mode
cable type5 kilometers (3.10 miles)

CAT5e, CAT6

100 meters (328 feet)

External power supply†
Extio N3408/N3208
transmitter unit
Input a.c. voltage range

Extio N3408/N3208
receiver unit

100V to 240V a.c.

Input frequency

50 to 60 Hz

Input connector

IEC 60320-C14

Output voltage

12V d.c.

Output current

5A

Output connector

DIN 4-pin male with lock

Maximum power

60W* Longer distances are supported in networked mode. For more information, contact your Matrox representative.
† Only use the power supply originally supplied by Matrox with your Matrox Extio 3 Series product.

Matrox Extio 3 Series – User Guide 65

Environmental

Temperature, operational

Operating: 0 to 45 ºC (32 to 104 ºF)

Temperature, non-operational
storage and transportation-40 to 70 ºC (-40 to 158 ºF)

Humidity, operational (indoor)

20 to 80% (non-condensing)

Humidity, non-operational storage
and transportation

5% to 95% (non-condensing)

Atmospheric pressure, operational

660hPa (3,000 meters / 9,842 feet)to 1013hPa (0 meters / 0 feet)

Atmospheric pressure,
non-operational and transportation

192hPa (12,000 meters / 39,370 feet)to 1020hPa (-50 meters / -164 feet)

Notes


When using a touch screen monitor, make sure your monitor is set as the main display
in Windows.

Link redundancy – After disabling link redundancy and unplugging the RJ45 cable, thereceiver unit switches back to SFP.

Fiber optic transceiver SFP (Small Form Factor Pluggable)
modules
When optical SFP modules are used, Extio 3 products are certified for safety only when operated with
SFP modules purchased through Matrox, with the part number XTO3-SFPMM for multi-mode, orpart number XTO3-SFPSM for single-mode SFP modules.

Battery
Non-replaceable battery: To dispose of your product, see www.matrox.com/environment/weee.
Caution: There is a risk of explosion if the battery is replaced by an incorrect type. This
product contains no user-serviceable parts inside.
Battery:Used to maintain the time and date settings for the product.

Chemistry: Lithium Manganese Dioxide (Li/MnO2)

Capacity: 225mAh

66 Matrox Extio 3 Series – User Guide

Battery voltage: 3VDiameter (max): 20mm

Battery type: CR2032

Pile non remplaçable: Pour se défaire du produit, voir www.matrox.com/environment/weee.
Attention: Il y a risque d’explosion si la pile est remplacée part un type incorrect. Cetappareil ne contient aucune pièce que l’utilisateur puisse réparer.
Pile:

Utilisée pour maintenir les paramètres d’heure et de date du produit.

Chimie: Dioxyde de Manganèse-lithium (Li/MnO2)

Capacité: 225mAh

Tension de la batterie: 3VDiamètre (max): 20mm

Type de batterie: CR2032

Matrox Extio 3 Series – User Guide 67

Appendix A – Providing adequate airflow
to your Extio 3 device
Extio N3408/N3208 transmitter and receiver units only – Because your Extio device disperses heat,it requires adequate airflow to ensure proper operation and to prevent damage. The following
provides guidelines for effective airflow around your device.


Leave the proper amount of room around your device – To prevent airflow restriction,
we recommend allowing at least 0.75 inches (1.91 cm) of clearance between the top ofyour device and anything above it. More space may be required depending on yourenvironment.
When your device is resting on a plain surface, make sure your device is resting on theoriginal rubber feet.



Operate your device in a well ventilated location – Don’t operate your device near a heatsource or restrict airflow to your device (for example, by operating your device inside adesk cabinet).



Monitor your ambient temperatures – Make sure the ambient temperature doesn’t
exceed the maximum recommended temperatures.

For more information on supported operating temperatures, see “Environmental”, page 66.

68 Matrox Extio 3 Series – User Guide

Appendix B – Firewall requirements
The following are the firewall requirements for your Extio 3 device.

Extio Central Manager software
The following are the firewall requirements for your controller system.
Network PortType

Inbound

OutboundFunctionality

53

TCP

—



DNS: DNS requests

443*

TCP

—



HTTPS: Central Manager commands

1900*

UDP





UPnP: Microsoft SSDP for discovery of
UPnP devices
Note: ICMP must be enabled (ping).

* Minimum requirements.

Firmware updater
The following are the firewall requirements for a system running the Matrox Firmware Updater.
Network PortType

Inbound

OutboundFunctionality

20,21

TCP

—



FTP: File upload

22*

TCP





SSH: Firmware update

443*

TCP

—



HTTPS: Authentication

1900*

UDP





UPnP: Microsoft SSDP for discovery of
UPnP devices* Minimum requirements.

Matrox Extio 3 Series – User Guide 69

Extio 3 devices
The following are the network firewall requirements for Extio 3 devices.
Network PortType

Inbound

Outbound

20,21

TCP



—

FTP: File download (firmware)

22*

TCP





SSH: Firmware update

69

UDP

—



DHCP: DHCP client

123

UDP





NTP: Network Time Protocol

161

UDP





SNMP: Network management (public
community string)

443*

TCP



—

HTTPS: Extio Central Manager
commands and Firmware Updater
Authentication

1900*

UDP





UPnP: Microsoft SSDP for discovery of
UPnP devices

Ephemeral*

UDP





RTP/RTCP: Audio and video streams
and control

12000

TCP





RS232: RS232 virtualization

80

TCP



—

Transmitter unit: Publishing ofdesktop thumbnails

80

TCP

—



Receiver unit: Retrieving of desktop
thumbnails

3240

TCP



—

Receiver unit: USB IP

3240

TCP

—



Transmitter unit: USB IP

6804 - 6816

TCP



—

Transmitter unit: Audio back channel
control

6804 - 6816

TCP

—



Receiver unit: Audio back channel
control

70 Matrox Extio 3 Series – User Guide

Functionality

Network PortType

Inbound

OutboundFunctionality

8884

TCP



—

Receiver unit: Control channel

8884

TCP

—



Transmitter unit: Control channel

8886

UDP



—

Transmitter unit: Audio back channel

8886

TCP

—



Receiver unit: Audio back channel

8809 - 8872

TCP



—

Receiver unit: A/V streams control

8809 - 8872

TCP

—



Transmitter unit: A/V streams control

9223 - 9254

UDP



—

Receiver unit: Multicast A/V streams

9223 - 9254

UDP

—



Transmitter unit: Multicast A/V
streams

11900

UDP



—

Transmitter unit: SSDP unicast
M-SEARCH requests for UPnP
discovery and presence monitoring forout-of-subnet and WAN devices

11900

UDP

—



Receiver unit: SSDP unicast
M-SEARCH requests for UPnP
discovery and presence monitoring forout-of-subnet and WAN devices

12346 - 12752;
13414 - 13719

UDP



—

Receiver unit: Unicast A/V streams

12346 - 12752;
13414 - 13719

UDP

—



Transmitter unit: Unicast A/V streams* Minimum requirements.

Accessing your Windows Firewall settings
Note: You may need administrator rights to modify your Windows Firewall settings. For
more information, see Windows documentation or contact your system administrator.
To access your Windows Firewall settings:
Windows 10/7 –1

Windows 10 – Click Start  Settings  Network & Internet  Ethernet  Windows
Firewall.
Windows 7 – Click Control Panel  Network and Internet*  Network and Sharing
Center. (* Depending on your configuration, these steps may be unnecessary.)

2

Windows 10 – In the left panel, click Advanced Settings.
Windows 7 – In the left panel, click Windows Firewall  Advanced Settings.

Matrox Extio 3 Series – User Guide 71

Adding rules to your Windows Firewall settings
Note: You may need administrator rights to modify your Windows Firewall settings. For
more information, see Windows documentation or contact your system administrator.
Windows 10/7 –1

Windows 10 – Click Start  Settings  Network & Internet  Ethernet  Windows
Firewall.
Windows 7 – Click Control Panel  Network and Internet*  Network and Sharing
Center*. (* Depending on your configuration, these steps may be unnecessary.)

2

Windows 10 – In the left panel, click Advanced Settings.
Windows 7 – In the left panel, click Windows Firewall  Advanced Settings.

3

Click Inbound Rules.

4

In the Actions panel, click New Rule. Configure the new rule with the following settings:
 Rule – Select Custom.
 Program – Select All programs.
 Protocol and Ports – Next to Protocol, select TCP. Next to Local port, select Specificports. For the port number, enter 445. Next to Remote port, select All Ports.
 Scope – Under the remote IP address, add the IP range you want to use for yourtransmitter. You can use a range (such as 192.168.1.0/24) or a single IP address (suchas 192.152.168.62).
 Action – Select Allow the connection.
 Profile – Select the network location of your system (Domain, Private, or Public).
 Name – Enter the name for your rule (such as Extio 3 – TCP rule).

5

In the Actions panel, click New Rule. Configure the new rule with the following settings:
 Rule type – Select Custom.
 Program – Select All programs.
 Protocol and Ports – Under Protocol type, select ICMPv4.
 Scope – Under the remote IP address, add the IP range you want to use for yourtransmitter. You can use a range (such as 192.168.1.0/24) or a single IP address (suchas 192.152.168.62).
 Action – Select Allow the connection.

72 Matrox Extio 3 Series – User Guide Profile – Select the network location of your system (Domain, Private, or Public).
 Name – Enter the name for your rule (such as Extio 3 – ICMPv4 rule).

For more information on configuring your Windows firewall, see your network
administrator.

Matrox Extio 3 Series – User Guide 73

Appendix C – Mounting your devices
This section provides guidelines for mounting your Extio N3408 or N3208 device.

Mounting guidelines
To prevent damage to your Matrox hardware, read the following guidelines before mounting yourMatrox hardware:

Make sure not to block the ventilation holes on your device.

Don’t stack anything directly over the device.



Make sure all cables and cords are slack.



Make sure the ambient temperature doesn’t exceed the maximum recommended
temperatures.

Mounting your Extio 3 device
You can mount two (2) devices horizontally on a single shelf.

Mounting shelf – Underside

Mounting shelf – Front

To mount your device, use the holes labeled M/E. These holes are 3.15 inches (8.00 cm)
from the front edge of the mounting shelf.

Your device has two (2) mounting holes under its casing. Use two (2) 6 mm M3 flat-headscrews (included in the kit) to secure each device. You need to remove the four (4) rubber
pads under your device before you can secure your device to the shelf.

74 Matrox Extio 3 Series – User Guide

Matrox Extio 3 Series – User Guide 75

Appendix D – Configuring your audio
settings
Note: We recommend you review your system’s Windows® audio settings to know which
DisplayPort output is configured to use audio.

Receiver output
Standard mode

Aggregator mode

When receiver connects to a uniquetransmitter unit

When receiver connects to multiple
transmitter units

No audio

No audio available on the receiver
output.

No audio available on the receiver
output.

Digital audio 1*

Audio originates from the audio
portion of the A/V signal of DisplayPort
1 on the transmitter unit.

Audio originates from the digital A/Vsignal displayed on monitor 1 of thereceiver.

Digital audio 2*

Audio originates from the audio
portion of the A/V signal of DisplayPort
2 on the transmitter unit.

Audio originates from the digital A/Vsignal displayed on monitor 2 of thereceiver.

Digital audio 3*

Audio originates from the audio
portion of the A/V signal of DisplayPort
3 on the transmitter unit.

Audio originates from the digital A/Vsignal displayed on monitor 3 of thereceiver.

Digital audio 4*

Audio originates from the audio
portion of the A/V signal of DisplayPort
4 on the transmitter unit.

Audio originates from the digital A/Vsignal displayed on monitor 4 of thereceiver.

Analog audio(Follows USB)†

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
where the keyboard and mouse are
active.

Analog audio, Line
In 1

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
1 on the receiver unit.

Analog audio, Line
In 2

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
2 on the receiver unit.

Analog audio, Line
In 3

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
3 on the receiver unit.

Audio source fromtransmitter

76 Matrox Extio 3 Series – User Guide

Analog audio, Line
In 4

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
4 on the receiver unit.

* In aggregator mode, the A/V signal may come from a transmitter input other than the monitor on which it’s displayed (forexample, monitor 1 shows a stream that comes from input 3 of a transmitter).
† In aggregator mode, the audio source switches from one transmitter to another when the mouse moves to a monitor showing
an image from a different transmitter.

Receiver inputStandard mode

Aggregator mode

When receiver connects to a uniquetransmitter unit

When receiver connects to multiple
transmitter units

Disabled

No audio available on the Line Out
connector of the transmitter.

No audio available on any of the LineOut connectors of the transmitter.

Microphone

Audio from the Microphone connectorof the receiver unit is sent to the LineOut connector of the transmitter unit.

The Microphone signal from thereceiver unit is sent to a transmitter
following the destination option
chosen (see “Receiver audio
destination”).

Line In

Audio from the Line In connector of thereceiver unit is sent to the Line Out
connector of the transmitter unit.

The Line In signal from the receiver unit
is sent to a transmitter following thedestination option chosen (see“Receiver audio destination”).

Automatic
detection

Audio from the Microphone connectorof the receiver unit is sent to the LineOut connector of the transmitter unit. If
no cable is present on the Microphone
connector of the receiver unit, but acable is present on the Line Out
connector, the signal of the Line Out
connector is sent to the Line Out
connector of the transmitter unit.

Audio from the Microphone connectorof the receiver unit is used. If no cableis present on the Microphone connectorof the receiver unit, but a cable ispresent on the Line In connector, thesignal of the Line In connector is used.
The signal is then sent to a transmitter
following the destination option
chosen (see “Receiver audio
destination”).

Audio source fromreceiverMatrox Extio 3 Series – User Guide 77

Receiver audio destination
Receiver audio
destination

Standard mode

Aggregator mode

When receiver connects to a uniquetransmitter unit

When receiver connects to multiple
transmitter units

Monitor 1

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter.

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter unit that provides thevideo stream to monitor 1.

Monitor 2

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter.

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter unit that provides thevideo stream to monitor 2.

Monitor 3

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter.

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter unit that provides thevideo stream to monitor 3.

Monitor 4

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter.

Audio from the selected audio sourceof the receiver (Microphone or Line In) is
sent to the Line Out connector of thetransmitter unit that provides thevideo stream to monitor 4.

78 Matrox Extio 3 Series – User Guide

Customer support
Matrox web
Our web site has product literature, press releases, technical material, a sales office list, trade show
information, and other relevant material. Visit the Matrox Graphics Web site atwww.matrox.com/video.

Technical support
Matrox values your business and offers professional support for your Matrox product.
If your product was purchased through a Matrox dealer, contact your dealer for product support.
This is the quickest and most effective method of technical assistance. Your dealer is familiar with yourcomplete system.
If your product was purchased through Matrox, contact your Matrox representative or visit our
technical support Web site at www.matrox.com/en/video/support.

Information we need
Please give a complete description of the problem, and include:Matrox product serial number, model number, revision number, and firmware number.

Source specifications.



Control system (system running Extio Central Manager) specifications.

Specific Extio Central Manager or OSD (On-Screen Display) options and features used.

View your warranty information
Matrox makes warranty information available on the Matrox site(www.matrox.com/en/video/support/warranty).

View the third party software notices
Matrox makes third party software notices and/or additional terms and conditions available on the
Matrox site (https://thirdpartylicenses.matrox.com).

Matrox Extio 3 Series – User Guide 79

Register your Matrox productPlease register online (www.matrox.com/en/video/apps/registration) to be eligible for customer
support, new product announcements, and information on special offers and upcoming events.

80 Matrox Extio 3 Series – User GuideUSA

FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide This equipment has been tested and found tocomply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions manual, may cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliancecould void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor tothe card is required to meet FCC requirements.
CANADA(English) Innovation, Science and Economic Development Canada
Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed theClass A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry
Canada.

(Français) Innovation, Sciences et Développement économique Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ce present appareil numérique n’émet aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans leRèglement sur le brouillage radioélectrique édicté par Industrie Canada.
JAPAN

VCCI Compliance Statement
Remark for the Matrox hardware products supported by this guide This is a Class A product based on thestandard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If thisequipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required totake corrective actions.

KOREA

A 급 기기 ( 업무용 방송통신기자재 )이 기기는 업무용 (A 급 ) 전자파적합기기로서 판 매자 또는 사용자는 이 점을 주의하시기 바라 며 , 가정외의 지역에서 사용하는 것을 목적으 로 합니다 .
EUROPE(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 2014/30/EU for a Class A digital device. They have been tested and found to comply with
EN55032/CISPR32 and EN55024/CISPR24. In a domestic environment these products may cause radio interference inwhich case the user may be required to take adequate measures. To meet EC requirements, shielded cables must be
used to connect the monitor and other peripherals to the card. These products have been tested in a typical class A
compliant host system. It is assumed that these products will also achieve compliance in any class A compliant system.

(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 2014/30/EU pour les unités numériques de classe A. Les tests effectués ont prouvé qu’elles sontconformes aux normes EN55032/CISPR32 et EN55024/CISPR24. Le fonctionnement de ces produits dans unenvironnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre lesmesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ou
autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typiquecompatible classe A. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe A.

(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 2014/30/EU für ein digitales Gerät Klasse A. Sie wurden getestet und entsprechen demnach
EN55032/CISPR32 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel
verwendet werden. Diese Produkt wurden in einem typischen, der Klasse A entsprechenden, Host-System getestet. Es
wird davon ausgegangen, daß diese Produkte auch in jedem Klasse A entsprechenden System entsprechend
funktionieren.

(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 2014/30/EU elativamente ai dispositivi digitali di Classe A. Sono stati provati e sono risultati conformi alle norme
EN55032/CISPR32 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor
e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico
sistema host conforme alla classe A. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in qualsiasi
sistema conforme alla classe A.

(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase A. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55032/CISPR32 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso elusuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables
apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en
un típico sistema anfitrión que responde a los requisitos de la clase A. Se supone que estos productos cumplirántambién con las normas en cualquier sistema que responda a los requisitos de la clase A.

EUROPE(English) European user’s information – Directive on Waste Electrical andElectronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.

(Français) Informations aux utilisateurs Européens – Règlementation desdéchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.

(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektround Elektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.

(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.

FRANCE

Avertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sontsusceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte deconscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre
enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte
de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer
et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran.
• Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez depréférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez desommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.

Copyright 2020 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle
Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.

Trademarks • Marques déposées • Warenzeichen • Marchi registrati •Marcas registradas
Matrox Electronic Systems Ltd. /Matrox Graphics Inc. ................................................ Matrox®, DualHead®, Avio™, C-Series™, D-Series™,
DualHead2Go™, Extio™, G400™, G450™, G550™, GXM™,
Maevex™, Marvel™, MED2mp™, MED2mp-DVI™, MED3mpDVI™, MED4mp™, MED5mp-DVI™, MED5mp™, Millennium™,
MMS™, Multi-Monitor Series™, MultiDesk™, Mura™,
MuraControl™, Mystique™, P650™, P690™, P750™, Parhelia™,
Parhelia™ APVe, Parhelia-512™, Parhelia-LX™, Parhelia HR256™,
PJ4OLP™, QID™, Quad Information Display™, RAD™, Quick
Connect™, MaxVIEW™, Onyx™, PixelTOUCH™, PrecisionCAD™,
Precision SGT™, QuadHead2Go™, QuickDesk™, RAD2mp™,
RAD3mp™, RAD9mp™, RADQ2mp™, Rainbow Runner®,
TheatreVUE™, TripleHead™, TripleHead2Go™, VDA™, Veos™,
Xenia™
Adobe Systems Inc. ................................................. Acrobat®, Reader®
Advanced Micro Devices, Inc. ................................. AMD®
Apple Computer, Inc. ............................................... App Store®, Apple®, iPad®, Mac®, Mac OS®
Belden Inc. ............................................................... Belden®
Dolby Laboratories, Inc............................................. Dolby®, Dolby Digital®
Facebook, Inc. .......................................................... Facebook®
Google, Inc................................................................ YouTube®
HDMI Licensing LLC ................................................. HDMI®
Intel Corporation ....................................................... Intel®
International Business Machines .............................. IBM Video Streaming™
Linus Torvalds ........................................................... Linux®
Microsoft Corporation............................................... Active Directory®, Aero®, Direct3D®, DirectShow®, DirectX®,
Microsoft®, MS-DOS®, PowerPoint®, Windows®, Windows NT®,
Windows Server®, Windows Vista®
NVIDIA Corporation .................................................. NVIDIA®
Panopto, Inc. ............................................................ Panopto™
PCI-SIG..................................................................... PCI™, PCI-X®, PCIe®, PCI Express®
Radio Corporation of America .................................. RCA®
RealVNC Ltd. ............................................................ VNC®
Restream, Inc............................................................ Restream™
SD-3C, LLC............................................................... SD™, SDHC™, SDXC™
Silicon Graphics, Inc. ................................................ OpenGL®
Silicon Image, Inc...................................................... PanelLink®, TMDS®
Twitch Interactive, Inc. .............................................. Twitch™
U.S. Environmental Protection Agency..................... ENERGY STAR®
Video Electronics Standards Association ................. DisplayPort™
VideoLAN .................................................................. VideoLAN®, VLC®, VLC® media player
Vimeo, LLC ............................................................... Vimeo®

Wibu-Systems .......................................................... WIBU®
Wowza Media Systems, LLC .................................... Wowza™
Copyright © 1996-2020 VideoLAN. This logo or a modified version may be used or modified by anyone to refer to theVideoLAN project or any product developed by the VideoLAN team, but does not indicate endorsement by the project.
HTML5 Logo by World Wide Web Consortium (W3C). This HTML5 logo is licensed under this Public License(http://www.creativecommons.org/licenses/by/3.0/legalcode). The logo has been modified to meet the resolution andsize required by this application.
• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationallyand internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques
déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous lesautres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. •(Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Allesonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano)
I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi
commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas
registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas lasdemás marcas y nombres comerciales reconocidos a nivel nacional e internacional.

(English) Disclaimer
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The
information provided by this document is believed to be accurate and reliable at the time it is written. However, no
responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;nor for any infringements of patents or other rights of third parties resulting from its use.

(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES EN TOUT TEMPS ET CE SANSPRÉAVIS.
Les Graphiques Matrox Inc. se réserve le droit de modifier les spécifications en tout temps et ce sans préavis
quelconque. Les informations contenues dans ce manuel sont reconnues comme étant précises et fiables à la date derédaction. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, leurreproduction et/ou distribution, en tout ou en partie, ni leur contrefaçon de brevets ou de tout autre droit appartenant àdes tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet deMatrox Graphics Inc.

(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG
GEÄNDERT WERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Zum
Zeitpunkt der Erstellung dieses Handbuchs sind die Inhalte korrekt und verlässlich. Weiterhin übernimmt Matrox
Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, die Vervielfältigung und/oder Verteilung im
Ganzen oder zum Teil; weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch
resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox
Graphics Inc.

(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE
MOMENTO E SENZA PREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunquemomento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e
attendibili al momento della pubblicazione. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità
per il loro utilizzo, per la loro distribuzione e/o riproduzione completa o in parte, come nessuna violazione a brevetti odiritti di altri produttori derivante dal loro utilizzo.

(Español) Renuncia
LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN
CUALQUIER MOMENTO.
Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La
información facilitada en este documento se considera que es exacta y fiable hasta la fecha de publicación. Sin
embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso, por su reproducción y/o distribución
parcial o total; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No seconcede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.

Matrox Graphics Inc.
1055 Saint Regis Boulevard
Dorval, Quebec, Canada H9P 2T4(514) 822-6000

video@matrox.com
www.matrox.com/en/video