Our Journey Creating Happiness in Our Communities

Introduction

Value Creation

Strategy

Sustainability

Corporate Governance

Finance / Company Information

Lawson’s responsiveness to change, carrying on an unbroken line
Since its establishment, Lawson has responded proactively to changes in society,regularly identified customer needs, and developed new products and services.
Lawson, which started as a handyman in the community, is now a component of infrastructure in the society.
To ensure its position as an essential part of the community that provides support for residents,
Lawson is determined to continue pursuing and advancing the “hub of refreshment in every community” from the customer’s perspective.

Notable/Major Events(business)

1975

1986

1996

1998

Opened the first Lawson store
in Sakurazuka, Toyonaka, Osaka

Launched KARAAGE-KUN Fried Chicken

Launched Lawson Ticket service

Introduced Loppi multimedia terminals
to all stores

1989

1996

Started 24-hour/day operations

Started third-party bill settlement services
for the payment of electricity and gas bills

Opened the first overseas store
in Shanghai, China

1983

1991

1997

2000

Started copyingand printing services

Started third-party bill settlement services
for the payment of telephone and water bills

Realized Lawson’s presencein all 47 prefectures of Japan

Formed a business alliancewith Mitsubishi Corporation

1977

1994
5,000 stores

2000
Opened first convenience store
inside a hospital, Hospital LAWSON

Number of stores1975
1 storeHandyman in the community

Lawson as social infrastructure

Contribution to solving social issues

Started the challenges to reduce CO2 emissions, food waste, and plastic use

Notable/Major Events(environmental,social services)

1975

1983

1992

1997

1999

• Opened Station Park Waseda
experimental environment and welfare store• Established the LAWSON Green Town Fund(currently LAWSON Green Fund)• Started the food waste recycling system• First convenience store to introduce
low-environmental pollution delivery vehicles
using CNG

Stopped including chopsticks, spoons,and forks in boxed meals

1995

1998

Collected donations for rescue work
after the Great Hanshin-Awaji Earthquake

ISO 14001 certification(shifted to the operation under a voluntary environmental
management system in December 2019)1989

Commencement of
Sea of Japan Earthquake Era name change (from Showa to Heisei)/
the Shinkansen service to Hakata
Introduction of consumption tax

2000
Started Mt. Fuji forest improvement project

1991

1995

1997

Gulf War/Collapseof Japan’s bubble economy

Great Hanshin-Awaji
Earthquake

Consumption tax increase: 3% to 5%04

Our Journey Creating Happiness in Our Communities

Introduction

Value Creation

Strategy

Sustainability

Corporate Governance

Finance / Company Information

As of February 28, 2023

14,806 stores

2001

2010

2014

2018

2019

Started automated teller machine (ATM) service

Launched the coalition loyalty program Ponta

Acquired supermarket chain
Seijo Ishii Co., Ltd.

Lawson Bank Launchedthe operation of Lawson Bank, Inc.

Introduction of delivery service,
started tie-up with Uber Eats

2010

2001

Established the LAWSON Farm

Opened first NATURAL LAWSON store

2011

2003
Established post boxes
in LAWSON stores nationwide

2011
10,000 stores

2014

2018

2019

Acquired United Entertainment Holdings Co., Ltd.
via Lawson HMV Entertainment, Inc.

Introduction of the LAWSON
smartphone cash register system

Started the operation of new,fully customer-operated POS cash registers

2015

Established Lawson HMV Entertainment, Inc.
(currently Lawson Entertainment, Inc.)

Opened first care-focused LAWSONwith nursing care consultation desks for seniors

2018

2021

Introduction of POS cash registers
with automatic change dispensers

Start of renovations for ideal store format(Sweeping Transformation Executive Committee measures)

2005

2011

2017

2022

Opened first LAWSON STORE 100 store

Started operation of Machikado Chubo
in-store kitchen

Nationwide rollout of one of China’s
largest settlement services, Alipay

Lawson Go walk-through cashless
payment stores
Number of stores

To meet a wide variety of needs

Building stores meeting community needs

Expansion of business categories and services

Full-fledged efforts towards Health, DEI (Diversity, Equity & Inclusion), and SDGs

2003

20112015• First comprehensive regional agreementwith municipal government (Wakayama Prefecture)• Opened the first store offering prescription medicines

Set up Support Dreams Fund(scholarship program for victims ofthe Great East Japan Earthquake)

Selected for the 2015 Health & Productivity Stock Selection • Established the SDGs Committee(fourth time in total: 2015–2017, 2021)• Formulated the Lawson Blue Challenge 2050 ! environmental vision

2006

2012

Started recycling waste oil in all stores

Launched bran bread that contains grain husks

2016

2019
2020

Obtained the Resilience Certification

Provide onigiri (rice balls) at no cost to after-school childcare
facilities nationwide, in response to the pandemic2022

2008

2014

2017

• Opened first eco-friendly model store• Set own action targets for reducing CO2 emissions

Selected as a Nadeshiko Brand(sixth time in total: 2014–2018, 2021)

Set up Support Dreams Fund
• Installed pointing sheets with the Ear mark label at cash registers(scholarship program for children from single-parent families) • Opened the futuristic Green Lawson (future format stores) stores

2005

2008

2011.3.11

2014

2015

2016

2019

2020

The Kyoto Protocol
took effectGlobal financial crisis

Great East Japan
Earthquake

Consumption tax
increase: 5% to 8%

Adoption ofthe SDGs

The Paris Agreement took effectConsumption tax
increase: 8% to 10%

Spread of COVID-1905