Corporate Philosophy
Creating Happiness and Harmony in Our Communities

Living in Harmony
with Communities:
Initiatives Report 2018

VisionTo be a leading company in execution.
Think through customers’ needs and changes, execute with speed andbecome an essential part of our communities.

Code of Conduct

Creating Happiness and Harmony in Our Communities

1. Think as customers, communities and stores.
2. Master the basics and strive to innovate.
3. Improve the quality and speed of the Plan-Do-Check-Act cycle.
4. Act with discipline, take initiative and succeed as a team.
5. Grow as individuals and support the growth of our team members.

Lawson communication media

Integrated Report
An overview of the Lawson
Group’s business activities
in local communities andthe outlook for sustainablegrowthLiving in Harmony
with Communities:
Initiatives Report
A simple, clearly written reporton our responses to social andenvironmental challenges

Financial Section
Report on industry trends
and the Group’s businessinitiatives and financial
position in relevant years,
as well as projected
earnings assessment/
analysis and outlook fornext fiscal year

Lawson website Presents information and data not covered by Lawson publications

Lawson, Inc.
CSR Promotion Department,
Franchisee Business Support Division
East Tower, Gate City Ohsaki,
11-2, Osaki 1-chome, Shinagawa-ku,
Tokyo, 141-8643, Japan

http://lawson.jp/en/
Published September 2018.
Next issue scheduled for publication September 2019.
© 1975-2018. Lawson, Inc. All rights reserved.
Previous page

Next pageCreating Happiness and Harmony
in Our Communities
This is the Corporate Philosophy of the Lawson Group.
We aim to spread energy across communities and create communities fullof smiles by helping the communities overcome the challenges facing themand responding to various customer requests and needs.

Contents
2

Social contribution and environmental activities

Spread energy across communities
4

Contributing to communities through stores nationwide

6

Supporting health of local community residents

Our Commitment

8

Developing and selling products in collaboration
with high school students and local members

To sustain the blessings of Earth for future generations, the Lawson Group will consider
the environment in every aspect of our business activities and strive to achievesustainable development and coexistence with local communities.

10

Operating LAWSON Farms nationwide

11

A cup of coffee from MACHI café

12

Preparing for disasters and supporting
community reconstruction

Lawson Group Environmental Policy

Broaden dreams out to the future

Our Principles
1

Creation of a low-carbon society

4

We will combat global warming by conserving energy
and resources and reducing waste in all our businessactivities.
2

Consideration in the developmentof products and services
We will give proper consideration to effects on thenatural environment and local communities at every
stage in the cycle of products and services, fromprocurement of raw materials to sales and disposal.

3

Active participation in social
contribution activities

5

Continuous improvements“Happiness in Communities” fund-raising activities

16

Supporting children’s education

We will strive to preserve the environment by leveraging
our environmental management systems to makecontinuous improvements, which will be measured
against objectives and targets.

Extend the blessings of Earth tofuture generations

Observance of laws and regulations

18

Experimenting and verifying eco-friendly technologies at
eco-friendly model stores

20

Realizing a food recycling loop

21

Making effective use of imperfect vegetables

22

Promoting reduced use of plastic shopping bags andreuse of equipment

24

Reducing the environmental burden in our supply chain

26

Data sheet

28

About us

We will observe laws and internal rules related toenvironmental preservation activities.
6

14

Promotion of communication
We will foster greater awareness of environmental
preservation through education, while also promoting
communication with stakeholders.

We will participate actively in social contribution
activities, serving as a member of our communities in
efforts to promote greenery and beautification of theregional environment and pursuing other initiatives.

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Lawson Living in Harmony with Communities:
Initiatives Report 2018

Achieving a sustainable society andcreating happiness and harmony inour communities

Trying various initiatives toward
overcoming challenges ofcommunities toward creatinghappiness and harmony
in our communities

Social contribution andenvironmental activities toward
overcoming challenges

Customers* Representative numbers of SDGs are indicatedPromotion of energy-saving andenergy-creating measures

The Sustainable Development Goals(SDGs) were adopted by the United
Nations Sustainable Development
Summit convened at the United
Nations Headquarters in September
2015. The Summit set 17 goals and
169 targets for achieving the SDGs
on a global scale by 2030. Ventures
toward overcoming challenges
of communities one by one arewhat the Lawson Group aims tocreate happiness and harmony inour communities. These will also
contribute to achievement of SDGs.

Health support

Store crew

Lawson reduces electricity consumption by
installing energy-efficient equipment and the latest
technologies in stores.

Challenges ofcommunities

Revitalizationof localcommunities

Decreasing
number of
nearby stores

Occurrenceof large-scaledisasters

Shareholders
Employees

Product development using
locally-sourced food ingredients

Lawson develops and sells products using locallysourced food ingredients. This contributes to therevitalization of local communities across Japan.

Lawson offers mobile sales services for food,daily necessities and other products in hilly andmountainous areas where people have difficulty inshopping.

Rise in healthconsciousness

Business
partners

Lawson provides services that help community residents maintainhealthy lives. These services include selling delicious, healthconscious products and medicines and providing health check-ups
at LAWSON stores.

Childcare support

Promotion of home delivery
services and mobile sales

Low birthrate andaging population

Local communities(Part-time andtemporary workers)

Lawson provides children with scholarships (norepayment required) and supports children so thatthey can continue on to higher education.

Global warming

FranchiseownersLifeline in times of disaster

Lawson prepares for large-scale disasters. In caseof a disaster, we strive to keep the stores open to
support disaster areas.

We employ the ISO 14001 Environmental Management System to promotebusiness activities that are considerate of society and the environment.
Plan

Action[Applications forISO14001 certification]

Environmental
Management
System
ISO 14001

Check
2(As of March 1, 2018)

24 divisions, 8 areas,
5 Group companies and13,992 stores*

Do
Previous page*As of the end of February 2018

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Contents

3

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Promotion andadvertising of
tourism

Cooperating with local governments to contribute tocommunities through stores nationwide
Lawson closely cooperates with local governments and organizations and conducts various
activities through LAWSON stores nationwide. These include developing products withlocally-sourced food ingredients, providing welfare and childcare support, responding todisasters, and contributing to the environment. Lawson conducts various projects to revitalize
communities and to create better living environments for every community member.

Disasterprevention
measuresandNumber of Welfare
childcarecomprehensive support
agreements signed:
45 prefectures,
7 cities
Promotion ofsales of locallysourced products
and food
ingredients(As of the end of
May 2018)

Aid for sudden
illnesses & injuries:

Visiting an elementary school for moral
education classes

1,663

store, I communicate the importance and value of observing rules
during moral education classes from the position of management.
about shoplifting and tell children why shoplifting is bad andwhat shoplifters and their related people will face as a result of
shoplifting. Now, our Store Manager takes the lead in participating inof persons receiving the service has increased year after year. Also, based on therequest from residents nearby the stores, we provide lectures at health seminars. I
have owed my community residents many obligations. Therefore, I feel pleasure in
repaying them through LAWSON stores. To keep every community member healthy,
we will work on these initiatives.

Saga & Kurume Branch
S.P Co., Ltd.
Management Owner

the classes, resulting in developing our employees at the place forcontributing to local communities. I am very thankful. I think that ourlectures would make LAWSON stores closer to children.

Mr. Hidenori
Takayanagi

storesProtection
from stalkers:

With interactive communication in mind, I have the classes

provide Convenience Store Health Check-Ups. The health check-ups are held
twice a year. 20-50 people receive the service per health check-up. The number

storesResponding to
women’s and children’s
evacuation:

Based on the request from an elementary school nearby our

Since 2014, we have used parking lots of our three stores in Amagasaki City to

478

storesPrevention of
emergency scams:

1,458

stores

Source:FY2017 (JFA) questionnaires for franchiseowners and store managers. Extracted
answers only applicable to Lawson.

Mr. Tomoyasu
Fukui
Testimonials from children

The Lawson Group isproactively participating in the
Safety Station Activities of theJapan Franchise Association(JFA) by promoting cooperative
efforts for safe and securecommunity development,
environmental improvement foryoung people, etc.

Making communities and customers happy throughmonthly cleanup and product delivery

Mobile sales services that allow community
residents to go shopping conveniently
Tama Branch, Ome Higashiome 4-chome Store, Owner Mr. Hitoshi Saito

Aomori Nishi Branch, Hirosaki Kuniyoshi Store, Store Manager Ms. Naoko Funamizu

Lawson signed an agreement with Ome City, Tokyo for improvements in shopping environment. Based on theagreement, we carry and sell about 300 kinds of products such as food products and daily necessities on amobile sales service truck. On Wednesday and Friday each week, we drive the truck to visit 10 places in Nariki
District where it is located in a hilly and mountainous area. We are happy to provide these services because
we had considered what we would be able to do for the customers who felt inconvenient for shopping. We had
an impressive thing on a snowy day when we cancelled the mobile sales services firstly because of snow. We
checked the sales locations and found that snow was removed politely at all the locations. We will continue totake on the challenges that make people including customers and persons involved in local governments andneighborhood associations happy, with keeping in mind that the origin of business is peddling.

Since opening of our store, we have cleaned the area within 2 kms of the store once in amonth and picked up all trash off from roadsides to fields. We carry out the cleanup withoutwearing uniforms, but some customers are aware of us and talk to us. We are very happy.
There are no supermarkets within 10 kms of our store. Our store is the shopping place closest
to local residents. We drive a delivery car to deliver products to day service centers threetimes in a month. Many people look forward to our visit, so we find it rewarding and want toconcentrate more on the delivery. To realize our store philosophy “We appreciate and thankeverything,” all of us will always do our best.

4

492

Crime prevention/
Development of young
peopleProviding Convenience Store Health Check-Ups forhelping local community residents maintain healthy lives

Hyogo Higashi Branch
Harmony Limited

Environmental
contribution

Owner Mr. Saito (center) and store staff

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Contents5

Ms. Funamizu (left), the Store Manager, and Ms.
Kawasaki, a crew, in front of a delivery vehicle

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Spread energy acrosscommunities

Creating better living environments

Supporting health of local
community residents

Welfare andchildcare
supportPromotion ofsales of locallysourced products
and food ingredients

Crime
prevention/
Development ofyoung people

Environmental
contribution

Lawson has ventured into providing an extensive range of support services to help community
residents maintain healthy lives. These services include providing health-conscious products
such as low-calorie, low-carbohydrate, and low-salt products, selling medicines andimplementing health check-ups.

Relevant data
● Number of stores with an in-store
dispensing pharmacy on the premise: 45● Number of “Care LAWSON” stores: 16● Number of areas offering Convenience Store
Health Check-Ups and other services: 9● Number of stores selling over-the-counter(OTC) medicines: 180(As of the end of May 2018)

Developing and selling low-carb
products
As community health hubs, Lawson is positively developing and selling
the low-carb products which are under the concept of deliciousness andhealth and health-conscious products as the society is aging and people
become increasingly health conscious.
“Low-carb” refers to a moderate restriction on glucide content
recommended by the Association for Healthy and Palatable Eating. The
association recommends a low-carb diet in which you limit your carb
intake to 20-40g per meal, less than 10g per refreshment between
meals or up to 70-130g per day, allowing you to eat proper carb intake ina delicious and enjoyable way.
Bran bread series are our representative low-carb products. Our uniqueformulation reduces specific aroma of brans (outer husks of grains),
allowing customers to continue eating the bread deliciously.
Part of packaging for original products shows a low-carb mark and an
amount of carb, enabling customers to use the information for theirhealthy diet.

Spread energy acrosscommunities

Toward realizing “community health hubs”

Promotion andadvertising of
tourism
Disasterprevention
measures

Product packaging indicates
an amount of carb. The original
logo and the dietic information
are placed on the front andback sides of the packaging,respectively.

ロカボで健康、始めませんか
店内にロカボメニューを揃えてます

ロカボとは糖質量を1日70〜130g（1食20〜40g+
間食10g）を目途に摂取する緩やかな糖質コントロールをする食生活のことです。
※食・楽・健康協会より

1食糖質量20〜40g

朝食

20〜40g

昼食

20〜40g

夕食

20〜40g

間食糖質量10g以内

＋

糖質

10g

糖類

■ローソンセレクト
味付たまご

21.6ｇ ＋

Cooperating with local
governments to improve
community residents’ health

Promoting the health of
employees, as well as
owners and crews

Lawson cooperates with local governments and provides
the health check-ups and consultation for residents
at the LAWSON stores which are closer to customers.
These check-ups and consultation have been offeredat governmental offices and community centersconventionally. This initiative started in Amagasaki City,
Hyogo in October 2013 and has been implemented innine areas until now. In fiscal 2017, we worked with the
Kyoto Prefectural Government to provide lung cancer
screenings on parking lots of the stores in Fukuchiyama
City in September
2017 and in
Kyotanabe Cityin January 2018,
respectively.

We support heathy life of customers, as well as
promote the health of our employees. To be specific,
we encourage all employees to take physical checkups. In addition, we implement health promotion
campaigns, organize large-scale sports festivals
and give the employees who increase exercise
opportunities Lawson Healthcare Points in order toraise health awareness among employees. We also
think it important to promote the health of franchiseowners and crews. Therefore, we subsidize fullphysical examinations and other medical check-ups
and prepare health support menus.

6

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0.7ｇ

1食当たり
糖質量

1食当たり
糖質量

■豆腐ハンバーグのサラダ

15.3ｇ ＋

1食当たり
炭水化物量

26.9ｇ ＋

※当店ではお取り扱いのない場合があります。予めご了承ください。※画像はイメージです。
※商品情報は4月9日時点のものです。商品名・売価・仕様・パッケージは変更になる場合があります。

さとる

1杯当たり
炭水化物量

7.0ｇ

■おぎなう緑茶

17.2ｇ ＋
■からあげクン（レギュラー）■10種野菜と豆のミネストローネだ■カフェラテ（M）＋■ブランの
バタースティック2本入

夜 ロカボ
仕事帰りに
運動したい
人に。

1個（可食部
標準52g）当たり
炭水化物量

1食当たり
糖質量

昼 ロカボ

やま

山田 悟

【プロフィール】日々、1300人の患者と向き合いながら、食べる喜びが損なわれる糖尿病治療において、いかにQOL（クオリティ・オブ・ライフ）を上げていける
かを追 求。2013年11月14日には、一般社団法人 食・楽・健康協会を設立し、「ロカボ（緩やかな糖質制限＝新時代の適正糖質摂取）」の考え方を普及させ、作り手にも食べる側にも、より良い社会の実現を目指す。

食物繊維

朝 ロカボ
手軽に
しっかり
■ハムたっぷり！
食べたい人に。 レタスハム

午後も活発に頑張りたい人に。

一般社団法人 食・楽・健康協会 代表理事
北里研究所病院 糖尿病センター長

炭水化物

間食

1本当たり
炭水化物量

0.0ｇ

■ブランパン2個入

1パック5個糖質量

8.0ｇ ＋

1食当たり
糖質量

4.4ｇ

配布期間：4/9〜10/31

Enhancement of OTC(over-the-counter)medicine sales

Opening stores with adispensing pharmacy on
the premise

Opening “Care LAWSON”
storesHealthcare LAWSON offers products thatare not sold in other LAWSON stores,
such as OTC medicines and beauty
products. Registered sellers offer on-thespot consultation and advice, which has
been well received by our customers.
OTC medicines were sold at 180 storesas of the end of May 2018.

In order to open stores with an in-store
dispensing pharmacy, Lawson is working
with Qol Co., Ltd., a major dispensing
pharmacy chain, and MIZ-Pharmacy
Co., Ltd., a dispensing pharmacy anddrugstore operator in Saga and Fukuoka
Prefectures. 45 stores have been opened
as of the end of May 2018.

Care LAWSON supports senior citizens
and their families. It is complete with acare consultation counter and a salontype space where people of all ages cangather in a casual manner. It offers alarge assortment of products aimed atmeeting the needs of senior citizens andtheir families.

7

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Next page

Contentsingredients

Developing and selling products in collaboration with high school
students and local members*
We are proactively developing and selling the products which use local food ingredientsor utilize local dietary culture and are cooperating in revitalization of communities, inclose collaboration mainly with local governments, local high school students and local
manufacturers. We also work with local governments to operate local specialty shops, sell
recommended products of each local area and offer tourist information.

Kanano Pancake andKanano Danish Doughnut

Kesennuma bababa! boxed meal Launchedby Kesennumanishi High School!

These products use rice powder made from Akitakomachi Riceand eggs, both of which are grown in Akita, and are co-developedwith students of Akita Prefectural Kanaashi Agricultural HighSchool.The pancake is seasoned with Japanese soy sauce andhoneyed apples to create a sweet and salty taste. The Danish
doughnut contains the caramel cream to which salt of Oga
Peninsula is added.

This boxed meal is developed based on the recipe of students of Miyagi
Prefectural Kesennumanishi High School. The recipe was awarded for excellenceat the FY2017 boxed meal contest held by Miyagi Prefectural Government. In thecontest, high school students in Miyagi compete on boxed meals based on theconcept of local production for local consumption. The product mainly contains
the rice seasoned and cooked with Kinka mackerel of Miyagi, the pork grownin Miyagi and Japanese mustard spinach fried with oyster sauce, and the crab
sticks and sliced wakame (seaweed) stem of Sanriku dressed with tuna.

Airy strawberry mousse cake(using powder of Gifu Hatsushimo rice)

Chigiri tacos breadThis product is co-developed with 12 students of the food courseof Gifu Prefectural Ogaki Sakura Senior High School. The cakesponge made of rice powder of Gifu Hatsushimo rice is layered
with strawberry sauce, custard cream and strawberry mousse.
Named after the school name, cherry-shaped strawberry
chocolates are decorated, creating a brilliant look.

This product is co-developed with students of Okinawa Prefectural
Naha Commercial High School based on the work which won the
top prize at the product development project in 2017 in collaboration
with Lawson Okinawa and commercial high school students. Tacos
meat and cheese sauce wrapped with bread dough are baked softly.
This bread can be broken into three pieces. Of them, one piece
contains spicy sauce, allowing people to enjoy different taste.
8Previous pageWelfare andchildcare
supportPromotion ofsales of locallysourced products
and food ingredients

Crime
prevention/
Development ofyoung people

Environmental
contribution*The listed products are an example. They might have been discontinued.

Products developed by students of three high schools in Asakura City, Fukuoka
Part of sales is donated to the 2017 Northern Kyusyu Heavy Rain Disaster Relief Fundraiser
From February 20 to March 19, 2018, 1,305 LAWSON stores in the Kyusyu region (as of the end of February2018) sold three products which were intended to contribute disaster relief fundraising for the disaster causedby the heavy rain in the northern Kyushu in 2017. These products were developed by students of Fukuoka
Prefectural Asakura High School, Fukuoka Prefectural Asakura Higashi High School and Fukuoka Prefectural
Asakurakoyo High School by using food ingredients grown in the city. On May 14, 2018, we contributed tototal of 733,329 yen of donations at Asakura City Office.

Rice ball containing niku miso
(miso-flavored meat)

Éclair with two creams of Amaou
strawberry and Toyomitsuhime fig

Bread created based on the imageof the Triple Water Wheel

Mr. Yuji Hayashi (left), the Mayor of Asakura City,
receiving a list and Mr. Takaki Mizuno (right), Executive
Assistant to CEO

The local specialty shop within the LAWSON store delivers
attractiveness of Hakodate to many people“Hakodate Motte Kimashita” is the local specialty shop publicizing the
Hakodate brand continuously. We selected the LAWSON Kyobashi Ekimae
Store because it is located well with good cost performance and someother reasons. The shop offers about 150 kinds of products made in
Hakodate. It also holds a fair to sell specialties of Hakodate each month.
Many consumers say that they want to go to Hakodate. I feel that theshop has been playing the role as a local specialty shop reliably. Somesay that it is interesting to place the shop within a LAWSON store and it
is easier to use the shop because it is located within a LAWSON store.
These comments will never be received without collaboration with Lawson.
We think that we can communicate the attractiveness of Hakodate to thecustomers who come to buy boxed meals and beverage because the shop
is within the LAWSON store.
We want to open the second local specialty shop in order to communicate
the attractiveness of Hakodate further.

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Contents

9Manager, Food Industry Promotion Section,
Economic Department, Hakodate City

Mr. Isao Fukyo

Hakodate City local specialty shop within the LAWSON
Kyobashi Ekimae Store. There are 10 local specialty
shops on a steady basis for seven local governments
including Hakodate City (as of the end of July 2018)

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Spread energy acrosscommunities

Revitalizing communities through products using local food

Promotion andadvertising of
tourism
Disasterprevention
measuresPromotion andadvertising of
tourism

Promotion ofsales of locallysourced products
and food ingredients

Operating LAWSON Farms nationwide

Crime
prevention/
Development ofyoung people

Environmental
contribution

Our “LAWSON Farms,” which pay special attention to soil cultivation, have expanded to 23
locations nationwide (as of the end of February 2018) to ensure a stable supply of safe, secureand domestically-produced agricultural products to LAWSON stores.

Promotion andadvertising of
tourism

Delivering carefully brewed
coffee to customers

Welfare andchildcare
supportDisasterprevention
measures

A cup of coffee from MACHI café

Promotion ofsales of locallysourced products
and food ingredients

Crime
prevention/
Development ofyoung people

Environmental
contribution

MACHI café is our in-store freshly brewed coffee service. We brew delicious, eco-friendly
coffee based on our uncompromising pursuit of beans, bean roasting methods and milk in allphases from growing of individual coffee beans to serving the customer at a store.

We pay attention to details such as useof high quality beans and 100% raw milk

We aim to grow delicious and healthy agricultural
products and develop agriculture sustainably.

We realize high-quality hot coffee having a sweet taste and smooth finish
with a hint of pleasant acidity and a fruity flavor. It comes from beans (Arabica)
produced on our designated farms and production areas in four countries*1
where all processes from growing of individual beans to shipping can be
strictly controlled. We use a post-mixing method that produces blends after
bringing out the unique characteristics of each bean variety through different
roasting processes. We use only raw milk*2 in our café latte so that customers
can enjoy the original rich sweetness of milk.

The purpose of establishing LAWSON Farms is to achieve stable procurementof domestically-produced agricultural products in a long term. Currently, theagricultural products produced on LAWSON Farms nationwide are shipped as
ingredients of the products sold by the LAWSON Group such as salads, deli items
and fast food. LAWSON Farms work on the Nakashima Method* which intends toanalyze the soil before cropping, cultivate the soil ideally for growing agricultural
products and supply proper nutrition suitable for their growth status. LAWSON
Senior Merchandiser,
Farms produce delicious and healthy vegetables. In terms of production processes,
Agriculture Promotion Department,
1
Merchandising
Division, Lawson
Lawson is working to obtain JGAP certification* for the purpose of ensuring further
Mr. Takuro Harada
safety and security of agricultural products produced on LAWSON Farms. The
third-party certification enables us to ensure more reliable assurances. We desire that LAWSON Farms deliver safe,
secure and delicious agriculture products to customers through stores, as well as taking initiatives in generating
local employment through industrialization of agriculture, showing sustainable growth of agriculture in Japan.

*1 For hot coffee*2 Heat sterilized raw milk

* Excluding LAWSON Farms adopting organic growing methods

LAWSON Farms have earned
JGAP certification for theirefforts to ensure food safety andenvironmental conservation
The Lawson Group is working to ensure further foodsafety as well as to obtaining JGAP certification*1 inorder to establish a proper farm management system*3for LAWSON Farms. Until fiscal 2017, 22 LAWSON
Farms*2 nationwide earned JGAP certification. From fiscal 2017, we areworking to obtain the global ASIAGAP. As a result, six LAWSON Farms
earned the certification.
*1 JGAP (Japan Good Agricultural Practice): This is the certification for farms that work on food safety andenvironment conservation. It represents the good agricultural practices that are promoted by the Ministryof Agriculture, Forestry and Fisheries of Japan for introduction.
*2 All LAWSON Farms except LAWSON Farm Hiroshima-Jinsekikougencho (which has met the JAS standard
for organic vegetables) have obtained the certification.
*3 The number below the JGAP certification logo is for LAWSON Farm Chiba.

10

Carefully selected coffee beans,including ripening coffee beans from
Ipanema Plantation in Brazil● Acquisition of JGAP certification

As of the end of February 2018

Farm name100% raw milk for the original richsweetness of milk

Application items

Japanese mustard spinach, Radish,Carrot, Cabbage
Hyogo
Onion, Chinese cabbage, Lettuce
Ibaraki
Bunashimeji mushroom
Grape tomato, Cucumber, Green onion
Ishinomaki
Oita Bungo Ono Green onion
Yamanashi
Grape
Hokkaido
Wheat
Honbetsu
Chiba

Aichi
Miyazaki
Tokachi
Hokkaido
Iwanai
Akita
Niigata

Blended after bringing out the uniquecharacteristics of each bean variety
through different roasting processes

Cabbage, Chinese cabbage
Cucumber
Onion
RadishMesclun greens
Rice
Leaf lettuce, Sunny lettuce, Green
Nagasakionion, Onion
Tottori
RadishKumamoto
Japanese orange
SatsumaCabbage
Ehime
Japanese orange
Aichi Toyohashi Strawberry
Kagoshima
Radish, Carrot, Sweet potato
Oita
Tomato, Grape tomato
Ichiki Kushikino Lettuce, Leaf lettuce

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Environmental and social considerations
Use of coffee beans on Rainforest Alliance CertifiedTM farms only*
The Rainforest Alliance is a non-profit international environmental protection
organization founded in 1987. Rainforest Alliance certification is awarded
to farms that satisfy rigorous standards in such areas as environmental
preservation and life quality improvement for farm workers. Lawson uses
only coffee beans* grown on certified farms for its MACHI café freshground coffee service. Furthermore, as a member of the Rainforest Alliance
Consortium jointly established by the Rainforest Alliance and companies that
trade in certified products, Lawson engages in promotional and educational
activities in Japan by implementing campaigns on Twitter, for example.
* Excluding single-origin and decaffeinated coffee

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11

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Spread energy acrosscommunities

Procuring domestically-produced agricultural
products stably and industrializing agriculture

Welfare andchildcare
supportDisasterprevention
measuresPromotion andadvertising of
tourism
Welfare andchildcare
support

Preparing for disasters and supporting
community reconstruction

Promotion ofsales of locallysourced products
and food ingredients

In order to fulfill its role as a community lifeline when a disaster occurs, the Lawson
Group is not only prepared for large-scale disasters, but also has various quick disaster
response measures and measures for continuing business at its stores in place. We workwith local governments to provide food, daily necessities and other emergency relief
supplies to evacuation centers as support for disaster victims. We also carry out disaster
relief fundraisers.

Crime
prevention/
Development ofyoung people

Environmental
contribution

Lawson acquires “Resilience certification”
In the spirit of building national resilience against disasters, the government’s
National Resilience Promotion Office, Cabinet Secretariat established a system
for “certifying groups contributing to the building of national resilience against
disasters (resilience certification).” This system certifies businesses that are actively
engaged on a regular basis in efforts related to business continuity in preparation
for large-scale natural disasters and so on as “organizations contributing to thebuilding of national resilience against disasters.” The February 2016 “Guidelines
relating to certification of groups contributing to the building of national resilienceagainst disasters” were enacted by this office.
Lawson has received confirmation to the effect that it conforms to the “requirementsof a certified organization” stipulated by the above guidelines. Lawson wasrecognized by the Association for Resilience Japan as the first convenience store
to contribute to the building of national resilience against disasters.

Disaster relief fundraiser for thedisaster caused by the heavy rain in
the northern Kyusyu

Disaster preparedness and response
In the event of a large-scale disaster, our first priority
is to confirm the safety of franchises and headquarter
employees. In company-wide drills held three times
each year, participants experience various safety
confirmation methods such as phone, e-mails, theDisaster Emergency Message Dial system and oursafety confirmation system in order to allow them torespond smoothly in an emergency. Stores are equippedwith supplies and manuals required for a disaster.

Spread energy acrosscommunities

Expanding support with stores serving as a core

Disasterprevention
measuresIn the event of a disaster, we will quickly establish
disaster relief headquarters in the headquarters, anarea office and a branch in charge of a disaster area.
By utilizing disaster information map systems or othermethods in which we can check the disaster situationin real time, we will support stores, manufacturing
factories, delivery centers and other locations to enable
stores in the disaster area to reopen early.

In the event of a large-scale disaster, the Lawson Group’s in-store donations
are switched to fundraising for disaster relief, through which Lawson assists
in delivering the goodwill of people around the country to those impacted
by the disaster. Monetary donations are distributed to areas in need throughlocal governments in disaster areas and the Japanese Red Cross Society etc.
In fiscal 2017, the Lawson Group received donations through in-store
donation boxes, donations via Loppi multimedia terminals, and donations ofPonta reward points and d reward points from all over Japan when the heavy
rain caused damage mainly in Fukuoka and Oita. The donations received from
customers totaled 46,053,831 yen.
For the heavy rain disaster in July 2018, we also received donations throughin-store donation boxes, donations via Loppi multimedia terminals, anddonations of reward points. The donations will support the affected people
through local governments in the disaster area.
● Disaster relief fundraisers carried out in FY2017
Name of Fundraiser

At the time of the heavy rain in July 2018, Lawson headquarters employees worked
to deliver goods and recover stores, etc., to keep the stores open. In addition, sent
relief supplies to evacuation centers. In Ozu City, Ehime, we used parking lots ofthree stores to sell about 200 kinds of products with stores on wheels

Mr. Tetsuo Okamoto (left), the Director-Generalof Tourism/Local Bureau of Planning/Promotion
Department of Oita Prefecture, receiving a list and
Mr. Nobuo Houri (right), the General Manager of our
Kyusyu Area Support Department

Donations collected2017 Northern Kyusyu Heavy Rain Disaster
Relief Fundraiser

Disaster information map system

Ms. Akie Omagari (left), the Vice Governor of
Fukuoka Prefecture, receiving a list and Mr. Nobuo
Houri (right), the General Manager of our Kyusyu
Area Support Department

46,053,831 yen*

*Excluding products with contribution
12

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13

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Supporting children and a future life

“Happiness in Communities” fund-raising
activities
Support Dreams Fund

The Lawson Group is conducting “Happiness in Communities” fund-raising activities insupport of “children” and “greenery.” Its four pillars are: Support Dreams Fund (scholarshipprogram for children from single-parent families), Support Dreams Fund (scholarshipprogram for victims of the Great East Japan Earthquake), TOMODACHI Fund, and Lawson
Green Fund.

(Scholarship program for children from single-parent families)
National Federation of Single Parents andChildren's Welfare Associations in Japan
This scholarship program has been organized to support children from single-parent families so thatthey can continue on to higher education. A total of 400 students, are selected for the scholarships.
Third-year students in junior high schools and all students of high schools in Japan are eligible toapply. It provides each student with a scholarship amounting to 30,000 yen per month (no repayment
required; holders of any other scholarship given by other institutions can apply for this scholarship).
Recipient

Many single-parent families have economic problems. Especially, mothersof many mother-child families work multiple jobs and spend less time with
their children. The National Federation of Single Parents and Children's
Welfare Associations in Japan and local mother-child welfare organizations
hold trips and events for these mothers and children to increase
communication opportunities among families and community members,
provide various consultation and advice and offer support for entrance ofschools and employment.
Establishing a scholarship program for the purpose of supporting children
who have to give up their going to or drop out from high schools becauseof economic problems was a dream for the National Federation for a longtime. After we knew that the Lawson Group had provided scholarships
under the Support Dreams Fund (scholarship program for victims of theGreat East Japan Earthquake), we decided to work with Lawson to provide
scholarship program for children from single-parent families. Now, 400
children go to high schools and pursue studies and sports, without giving
up their dreams.
Goodwill of people over Japan supports the future of children. The National
Federation of Single Parents and Children's Welfare Associations in Japanand mother-child welfare organizations are filled with gratitude. We havereceived thank-you messages from scholarship students, their mothers
and fathers, for example, “I was happy to just take entrance exams,” “I cancontinue my favorite athletic sports,” “I bought textbooks and uniforms formy child due to goodwill of many people,” and “I used the scholarship forthe dream of my daughter who wants to become a nurse.” This scholarshipgives the future of children and their families big dreams. To allow thescholarship program for children from single-parent families to continue
for many years to come, the National Federation of Single Parents andChildren's Welfare Associations in Japan and local mother-child welfareorganizations will do our best.
14

Support Dreams Fund

(Scholarship program for victims of the Great East Japan Earthquake)
Recipient

Civic ForceThis scholarship program has been organized to support students affected by the Great East Japan
Earthquake. In addition to providing each student with a scholarship amounting to 30,000 yen
per month (no repayment required, this scholarship can be awarded in conjunction with any other
scholarship) for a maximum of seven years, it helps the students through various activities, such as
lectures, live performances and practical education programs, until they start earning their own living.

TOMODACHI Fund
National Federation of Single Parents andChildren's Welfare Associations in Japan
Chairperson

Recipient

U.S.-Japan Council (Japan)

Started with the aim of extending support for recovery from the Great East Japan Earthquake, the
TOMODACHI Initiative is a public-private partnership also aiming to develop leaders of the next
generation through educational and cultural exchange programs. The Lawson Group has agreed withthe purpose of the initiative and continues to support it.

Ms. Emiko Umino

Lawson Green Fund
The National Land Afforestation
Promotion Organization
We are promoting activities to preserve forests which are irreplaceable assets for all creatures living on
Earth for the future. Through this fund, the Lawson Group supports school greening activities carriedout mainly at elementary and junior high schools and schools for special needs education in Japan,
and greening projects in various areas carried out by volunteer groups.
Recipient

Selection committee

Thank-you notes from scholarship students andtheir parents

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15

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Broaden dreams out to the future

Scholarship program for children from single-parent
families supports their going to high schools!
We have received many happy testimonials.

Inspiring each child to dream big

Supporting children’s education
The Lawson Group supports children’s education in various ways such as accepting
elementary and junior high school students for experience-based learning at stores, virtual
work experience in hands-on learning facilities and environmental education in the nature.

Supporting leaning of elementary students
through hands-on learning facilities

Broaden dreams out to the future

The Lawson Group operates stores in the Student City* hands-on learningfacilities in Kyoto City and Sendai City to help children learn about social
mechanisms through work and to provide an environment where they canlearn and grow healthily. The Student City is an educational program. In asimulated city in a school consisting of banks, convenience stores, shops,
newspaper companies, a ward office and other organizations, children
can develop their social skills and understand the relationship with society,economic structures and what money/work is through hands-on experienceas part of their learning in the city. Children work as buyers and sellers
each other, and experience roles of sellers from eyes of buyers and roles ofbuyers from eyes of sellers at the same time. As a result, they understandthat everything in the society is connected, and generate awareness andresponsibilities that every member in the society lives by helping each other.
At the LAWSON store in the Student City, they can work as shop attendants
and learn cash register operations, customer service, sales aggregation andother work. Through the experience, they can develop their skills, including
the ability to think for themselves, discuss and work together.

The program consists of pre-learning for 8-10
hours, one-day experience-based education andpost-learning for 1-2 hours.

* Student City is a registered trademark of Junior Achievement Japan, Japan headquarters of Junior Achievement,
one of the world’s largest educational organizations.

Holding forestry classes for mothers and children
From fiscal 2017, we have supported two-day camps forthe single-parent families who have economic problems
and are busy with their work, with the aim to help themmake memories. This is the environmental educational
program for single mothers and their children which isdesigned to nurture interests in the nature and develop
sociability and communication skills through experienceof forestry management such as planting and thinning.

The program is held under the title of the “Tree-Utilizing
Festival - Parent-Child Classes” by utilizing the Lawson
Green Fund. In fiscal 2017, total of 46 participants
including 13 families of 27 mothers and children in
Kawasaki City participated in the program, thinned trees,
created wooden spoons, climbed up headwaters of theTama River and took other activities in Kosuge Village,
Yamanashi.

Cooperating in the childcare
support passport project

HAPPY LAWSON supports
families with children
HAPPY LAWSON aims to support customers raising children.
In addition to its wider aisles for strollers, a multi-purpose
restroom and a nursing room, the store offers space to restand chat in peace for every generation, from families withsmall children to visitors to the park.

The Lawson Group is cooperating in the childcare support
passport project led by the Cabinet Office, Government ofJapan. For example, we issued Lawson Childcare Support
Coupons to customers who are pregnant women and families
with a child under 18 years old in the six prefectures of the
Tohoku region. The coupons discount 20 yen for Kara-age Kun
fried chicken nuggets, cream
puffs and other products.
Total of 1,075 stores in theprefectures (as of the end of
September 2017) distributed
each 100 coupons (totalof approximately 100,000
coupons).

HAPPY LAWSON Yamashita Park Store(Yokohama City, Kanagawa Prefecture)
Participants climbing up a headstream of the Tama River

Participants creating spoons

16

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17

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Active introduction of freezing andrefrigeration systems using CO2 coolant

Introducing effective energy-saving and energycreating measures to all stores

Experimenting and verifying eco-friendly
technologies at eco-friendly model stores
Lawson opens eco-friendly model stores featuring cutting-edge technologies. We verify theeffects of the technologies installed at the stores and introduce those demonstrating highenergy-saving and energy-creating effects into our next new regular stores. Through these
initiatives, we strive to reduce per-store electricity consumption and CO2 emissions.
● Per-store electricity consumption (index) and CO2 emissions*1

Aiming achievement ofenergy-saving target

（%）
120

Lawson has set the goal of reducing per-store electricity

Annual electricity consumption index (left scale)CO2 emissions (right scale)100

consumption by 20% by fiscal 2020 (compared to the fiscal 2010
level) and is promoting measures to save and create energy.

80
60
40
20
0

*2 Calculated for April 1 to March 31 to coincide with the administrative fiscal year.

68.2

90.3

（t-CO2）
120

79.8

100.0

90.5

Target:reducedto 80.0

2010

2017

2020 (FY*2)

Base year

100
80
60
40

© Atsushi ISHIDA

The latest eco-friendly model store, Tatebayashi Kido-cho Store(Tatebayashi City, Gunma)● Measures taken for the first time as a convenience store

CLT

Ultra Eco-Ice(Cross Laminated Timber)(thermal storage tank for refrigeration)

The CLT is wooden construction
material. It is made of several
layers of dimension lumber
oriented at right angles toeach other and glued to create
structural panels with exceptional
strength and good thermal insulation properties. Using the
CLT for store structure and interior to improve heat insulation
capacity reduces burden of air conditioning equipment.

The store is equipped with the
Ultra Eco-Ice system which drives
coolers to generate ice and store
thermal energy during nighttime
in lower ambient temperaturesand cools refrigeration display
cases during daytime by using the energy in higher ambient
temperatures, aiming effective driving to save energy.

18

27%

reduction

Refrigerationequipment

Refrigeration display cases with doors

Electricity consumption
at all stores

Refrigerationequipment

Electricity consumption
by cooling systems

Refrigeration display cases in some stores are equipped with doubleglazed doors to prevent cool air from leaking. Thermal insulators arealso enhanced for increased thermal insulation performance. These
improvements contribute to higher refrigeration efficiency.

0

In January 2018, Lawson opened the LAWSON Tatebayashi Kidocho Store (Tatebayashi City, Gunma). This latest eco-friendly
model store is the first convenience store which is built with crosslaminated timber (CLT) made of Japanese cedar trees. The CLT is
used as structural and interior material and increases high heatinsulation capacity. In addition, the store is equipped with the latest
energy-saving measures such as the Ultra Eco-Ice (thermal storagetank for refrigeration) and energy-creating measures such as solar
generation systems, aiming to reduce externally-procured electricity
by about 60% compared to that of standard stores in fiscal 2016.

compared to thefiscal 2016 level12%

reduction

20

Opening eco-friendly
model stores

Externally-procured
electricity to be reduced
by about● Reduction of electricity consumption
through use of CO2 coolant

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Ten Energy-saving Rules
Idea behind CO2 offsets

We have established the Ten Energy-saving Rules to improve theoperating efficiency of our stores’ refrigeration and air-conditioning
systems and reduce unnecessary energy consumption. The storesare implementing such measures as cleaning air-conditioner filters
and adjusting air-conditioner temperature settings.

1

Clean refrigerator and air conditioner filters once a week2

Keep air conditioner temperature settings at 27°C insummer, 18°C in winter, and OFF in spring and autumn

3

Minimize the time for which doors to walk-in andstorage freezers and refrigerators are open whilemoving products in and out

4

Keep the area around outdoor units of refrigerators andair conditioners neat and tidy

5

Restock summer products that are frozen in-store
from stocks that have been refrigerated

6

Restock hot drinks with products that have been
stored at room temperature

7

Do not overfill storage freezers and refrigerators

8

Turn off lighting and air conditioning in back rooms andstorage areas when no one is present

9

Arrange products so that they do not disturb the air
curtains on open cases

10

Minimize the number of times storage freezers andrefrigerators are opened

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LAWSON customers can exchange shopping Ponta
reward points acquired by using their d point cards
for CO2 offset credits or purchase CO2 offset products.
By offering these credits, we help customers offset
their CO2 emissions. The total volume of CO2 offset so
far is approx. 29,300 tons, achieved by 38.74 million
participating customers.

Customer

We send a
certiﬁcate*Participating in the CO 2 Offset Program*Excluding productswith CO2 offset credits
attached

Utilizing offset
credits createdthrough the CO2
reductionbusiness indeveloping
countries and theCO2 reduction
business in Japan

19

Through
Loppi

ThroughpointsHelping to
Notice reduce Japan’sof
net CO2transferemissionsThroughproducts

Offsetcredittransfer

Ministry of the Environment/Ministryof Economy, Trade and Industry
Quota Account Inventory of Japan(depreciation account)

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Extend the blessings of Earth
to future generations*1 CO2 emissions derived using adjusted coefficients for receiving-end terminals
published by the Federation of Electric Power Companies of Japan for fiscal
2010. The figures for fiscal 2017 and 2020 are estimates based on utility
supplier-specific emission coefficients for fiscal 2018.

60%

In fiscal 2010, Lawson began installing CFC-free (CO2 coolant) freezing
and refrigeration systems that have high energy-saving effects. The total
number of stores with the systems reached about 2,700 as of the end of
February 28, 2018. The impact of CO2 coolant on Earth’s atmosphere is verysmall, just 1/4,000 that of CFC coolants, greatly reducing greenhouse gas
emissions. CO2 coolant is also highly energy efficient, reducing the electricity
consumption in all stores by 12%.

Effectively utilizing surplus food

Toward sustainable agriculture production

Realizing a food recycling loop

Making effective use of imperfect vegetables

LAWSON Farm Tottori uses compost made from waste food or other products from LAWSON
stores around the area for soil cultivation. We have realized a food “recycling loop” system
in which compost is made from waste food from stores, the recycled compost is used for
production of radishes, and the radishes are sold as ODEN products at LAWSON stores.

Imperfect vegetables are agricultural products that are slightly different from perfectvegetables in terms of their appearance, such as their shape or size, although they have thesame quality in terms of taste and nutrition. We aim to promote sustainable agriculture byutilizing these imperfect vegetables.
● Product lineup using imperfect vegetables*

Utilizing imperfect vegetables
for prepared food or other deli
items and selling them

Food recycling loop
- a model in which waste food is circulated as resources -At LAWSON Farms, 10-15% of agricultural products are imperfectvegetables. They are processed for deli items, salads, Japanese
pickles, and other food items. This helps make effective use of
agricultural products.

Crunchy! corn salad

Mix seaweed salad

Dog refreshments
Shredded white meat soft
Carrot and gizzard added

Dog food
White meat and three colorfulvegetables

LAWSON Farms and contracted farms nationwide

Lawson ODENLAWSON stores

Generation of waste

Intermediate treatment

Raw material supply*The listed products are an example. They might have been discontinued.

Katori Process Center
Use of compost
Composting facilities

LAWSON Farms

LAWSON Farms won the
grand prize of the Green
Purchasing Award and theMinister of Agriculture, Forestry and
Fisheries Prize for their initiatives!

Production ofcompostPre-cut vegetables
Manufacturing plants● Lawson Group Number of stores
conducting food recycling

Recycling unsold food
Each day, the average LAWSON store generates approx.
9 kg of unsold food waste and approx. 2 kg of oil (wasteoil) used in the preparation of fried foods. The Lawson
Group sends unsold food to recycling plants, where it isprocessed into feed (for pigs and chickens) and compost.
Collected used cooking oil is made into livestock feed
additives, biodiesel, and other products. As a result ofsuch efforts for recycling, we achieved a food recycling
ratio of 44.5% in fiscal 2017, above the statutory targetof 42.5%

20

Waste oil recycling (left scale)

Recycling into feed and compost (left scale)

Rate of implementation of activities such as food recycling*1 (right scale)(Number ofstores)

16,000174

2,381

12,000
8,000

906
7,403

4,000

22.5
0

2007

(Base year)

11,470
41.1
38.5

2015

Thermal energy recovered (left scale)Statutory target (right scale)

105

(%)

12,34813,156

80

44.3

44.5

40.5

42.5

103

2,582

2016

To produce agricultural products sustainably, LAWSON Farms havepromoted various initiatives such as promoting environmentallyfriendly agriculture, reducing food mileage by the distribution
reforms which build vegetable processing factories within thefarms, and efficiently utilizing imperfect vegetables which were
disposed of previously. As these initiatives are evaluated, LAWSON
Farms received the grand prize of the (18th) Green Purchasing
Award to honor organizations active in promoting and expanding
green purchasing
and the Minister ofAgriculture, Forestry
and Fisheries Prize on
December 7, 2017.

2,845

100

LAWSON stores

60
40
20

2017

Product supply

0

Use forsalads,pet food,
and otherproducts(Fiscal year)*2*1 The food recycling ratio does not include Lawson Okinawa, Inc.,Lawson
Minami-Kyushu Inc., Lawson Kouchi, Inc., or Lawson Sanin, Inc.
*2 April 1 to March 31.

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21

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Extend the blessings of Earth
to future generations“Recycling loop”
systemProduction
and processing of radishes

Reducing resource consumption

Promoting reduced use of plastic
shopping bags and reuse of equipment
We strive to reduce plastic consumption by various initiatives such as creating and distributing
Convenience Store Eco Bags for reduced use of plastic shopping bags and reusing fixturesand equipment. These initiatives also enable us to reduce CO2 emissions.

Creation and distribution of
reusable shopping bags

* Including reusable shopping bags other than our Convenience Store Eco Bags

Using biological ink forpacking materials

We use formed material in containers and packaging forboxed meals and other products, make the containers
and packaging thinner and change their shapes.
Through these efforts, we have cut CO2 emissions
by 9.9% in fiscal 2017 (compared to fiscal 2006),
based on calculations of emissions when containers
are incinerated. We have reduced film resin and CO2
emissions by 40% just by limiting the use of wrapping
films around the lids of boxed meals. Moreover,containers are made from bioPET plastic, part of which
is derived from a plant(sugarcane).
From October 2017, plastic
shopping bags used by
Natural Lawson are madefrom polyethylene, partof which is derived fromsugarcane.

As part of our green actions for products and services, weare using biological ink for printing on packing materials
for original products. Biomass ink is used for packing films
for rice balls wrapped or self-hand-rolled with nori (dried
seaweed), while plant oil ink is used for their productlabels. Biomass ink is also used for packing films for
Niigata Koshihikari rice balls. We expect that these actions
will reduce CO2 emissions by about 42 tons in a year.

Extend the blessings of Earth
to future generations

Lawson makes Convenience Store Eco Bags to help reduce theuse of plastic shopping bags. These reusable shopping bags are
just the right size for the boxed meals and bottled drinks that
customers buy frequently. In March 2007, we started handingout these free bags in some LAWSON stores to promote our
Bring Your Own Bag campaign. Later, we started selling the bags
through Loppi multimedia information terminals. We also promote
penetration of the bags outside the company by releasing thebags’ specifications and inviting other companies to collaborate.
We have distributed 4.43 million reusable shopping bags* in the
10 years since we introduced the initiative.

Environmentally-friendly
containers and packaging● Total number of distributed reusable shopping bags
Fiscal 2015

4.34

4.43

Fiscal 2016

million

4.38

Fiscal 2017

millionReusing fixtures and equipment

millionWhen we refurbish or close a store, we keep its fixtures and equipment that meet a certain standard in our reusecenters. After cleaning and maintenance, we reuse them for refurbished or new stores. One reuse center is locatedin western Japan and the other in eastern Japan. All fixtures and equipment are numbered for identification to
enable effective reuse in the stores regardless of their location.

Reducing the use ofplastic shopping bags
We work to reduce the use of plastic shopping bags by having store staff ask
customers whether they need them, using in-store broadcasting, and putting
up posters. We also participate in municipal campaigns to reduce the use ofplastic shopping bags by posting campaign notices and promoting the use of
appropriately sized plastic shopping bags. In fiscal 2017, the per-store use ofplastic shopping bags decreased by 25.6% compared with fiscal 2000, and theplastic shopping bag handout rate was 78.1%.

Microwave

Air conditioning
equipment

Fried foodcookerRefrigerationequipment

Magazinerack

Reusing fixturesand equipment● Municipalities conducting campaigns to reduce the use of plastic shopping bags
Prefectures : Akita, Fukushima, Gunma, Okayama, Fukuoka, Oita, and Nagasaki.
Cities : Asahikawa (Hokkaido), Sendai (Miyagi), Musashino (Tokyo), Nagoya (Aichi), Kyoto (Kyoto), Nara
(Nara), and Izumiotsu (Osaka).

22

A plastic shopping bag reduction
campaign poster posted in the stores

Items to be stored for reuse

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Reuse center23

New or refurbished store

Lawson Living in Harmony with Communities:
Initiatives Report 2018

From raw materials procurement to sales activities at stores

Reducing the environmental burden
in our supply chain

Lawson supports the“COOL CHOICE” Movement

The Lawson Group operates as a manufacturing retailer based on a small commercial area model,
producing high value-added products and selling them in customers’ neighborhoods. To support
these operations, Lawson is enhancing efficiency by expanding its involvement in every stage ofthe supply chain. In all these efforts, we are working to reduce the environmental burden.

“COOL CHOICE” is a national movement which aims to “reduce emissions of greenhouse gases(such as CO2).” This campaign encourages people to make smart energy-saving choices in their
daily lifestyles, such as by turning on or off lights in a room, turning on or off the water tap when
washing the face, and setting air-conditioner temperatures to appropriate levels. The Lawson
Group collaborates in this initiative and contributes to realizing a low-carbon society.

● Materials flow and CO2 emissions in our supply chain

INPUT•Electricity•Water•Gasoline & diesel fuel•Crude oil•Foodstuffs, etc.

•Electricity •Water•Propane gas•Crude oil•Raw materials &packing materials, etc.

Manufacturing plants•CO2 2•Waste materials•Effluent•CO2 1 *1•Waste materials•Effluent
Stocked raw materials 1 2(private and national brand products, plastic shopping bags, etc.)

OUTPUT

Total CO2 emissions in fiscal 2017

Delivery centers•Electricity•Water•Containers &packaging, etc.

Delivery vehicles•CO2 3•Waste materials•Gasoline•Electricity

Company
vehiclesStores•CO2 4•CO2 5•Waste materials•Effluent5,190.2 thousand tons

Energy consumption
by delivery centers 3 4

1.81％［94.0］*2 CO2 emissions in brackets (thousand tons)
Calculations are based on “Explanations by Industry (RetailIndustry) for the Basic Guidelines on Accounting for Greenhouse
Gas Emissions throughout the Supply Chain,” Ver. 1.0

In raw materials
procurement process:Disposal of containers,
disposable chopsticks andplastic shopping bags 5

0.72％［37.3］

We have introduced the Production Process Management
System, which carefully measures ingredients, productvolume and servings down to a gram for each product. The
system enables us to reduce food waste by eliminating
over-production.

24•CO2 7•Waste materials•EffluentElectricity consumption
by franchise stores 5

Waste materials generated
by stores and industrial
waste generated at timesof store closures andremodeling 5

0.54%［28.0］

In manufacturing process:Lawson produces boxed meals, rice balls, desserts andother products using as many domestically sourced,
seasonal ingredients as possible. We also use radishes
and potatoes produced in LAWSON Farms for ODEN andcroquettes. This not only contributes to the revitalizationof local communities across Japan, but it also reduces
energy consumption in transportation compared to using
ingredients imported from overseas.

Headquarters & offices•CO2 674.19％［3,850.4］*2*1 The numbers 1 to 7 after “CO2” correspond to
the numbers shown in the bar graph.

•Electricity•Water•Paper & office supplies,
etc.

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Electricity consumption byheadquarters, areas,branches, andCompany-operated stores

0.51％［26.3］ 5 7

Gasoline
Business trips
consumption［0.6］70.01%
by Company vehicles

0.10 %［5.1］ 6

In delivery process:Contents

Electricity consumption
associated withprocurement of electric
power

1.47％［76.5］

At stores:

Lawson promotes multi-drop deliveries and optimizes
delivery frequency. In addition, hybrid delivery vehicles
are used to improve fuel economy. Lawson alsouses a traffic control system and drive recorders forsafety driving and educates drivers on how to prevent
unnecessary vehicle idling.

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20.65％［1,072.0］

A Semi-automatic Ordering System has been introduced
for products such as boxed meals and rice balls. A proper
merchandise assortment and ordering quantities contributeto waste reduction by enabling customers to find what theywant whenever they come to a store. Any surplus food thatremains is recycled.

25

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Extend the blessings of Earth
to future generations

Raw materials procurement•Diesel fuel & natural gas•Electricity•Gasoline, diesel fuel &natural gas•Packaging materials

Data sheet (As of the end of February 2018, except items with a specific date)Per-store electricity consumption (index)
and CO2 missions*1
Annual electricity consumption
index (left scale)CO2 emissions (right scale)（%）
100

Base year

80

68.2

60
40

90.3

79.8

80.0

80
60
40
20

0

0

2010

2017

2020

40,000

millionTotal CO2 offset
Approx.

5,190.2
Stocked raw materials

thousand
tons

Disposal of containers,
disposable chopsticks
and plastic shopping bags

Energy consumption
by delivery centers

1.81％［94.0］ 0.72％［37.3］

tonsElectricity consumption
associated withprocurement ofelectric power

1.47％［76.5］

0.54%［28.0］

20.65％［1,072.0］
Electricity consumption
Gasoline consumption Business trips
by headquarters,by Company vehicles
0.01%［0.6］areas, branches,［5.1］
and Company-operated stores 0.10 %

0.51％［26.3］

Average daily waste per store
Results for about
2,500 LAWSON
stores conducting
food recycling

Food recycling ratio & number ofstores conducting food recycling

Waste oil

Unsold food

9.2

Food

11.4kgCombustibles

20.8

Non-food waste

44.5kg*Cardboard

15.0

PET bottles 1.3
Cans 2.5*The sum of food and other waste is 55.9 kg.
*April 1, 2017 to March 31, 2018.

Plastic

3.6

Waste oil recycling (left scale)

Recycling into feed and compost (left scale)

Rate of implementation of activities such as food recycling*1 (right scale)

Results for about 430 LAWSON stores in Tokyo

2.2(Number ofstores)

16,000174

2,381

12,000
8,000

906
7,403

4,000

22.5
0

Glass bottles

2007(Base year)

1.3

11,470
41.1
38.5

2015

5.63

6

10,727

11,190

2006

2015

2016

2017

13,156

80

44.3

44.5

40.5

42.5

2,845

3

0

2

0

(Fiscal year)

60
40

2000

2015

2012

2016

2017

(Fiscal year)

Activities conducted in

4,379

billion yen

7,443

locations

Number of trees planted forgreening:
Approx.

18.61
1,378

ha

millionbusinesses

The size of the area and the number of trees planted for greening have been calculated on
the basis of the total amount of donations raised through Lawson Green Fund activities, theoverall achievements of the Green Fund activities, and other assumptions. (From September
1992 through February 2018)2017(Fiscal year)

Bodies concluding disaster goods
supply agreements
Local governments:

47
19
10

prefectures;cities andwards
mass transit
systems

45

Others:Tokyo Fire Department
and Japan GroundSelf-Defense Force3electric powercompanies

Conclusion of agreements to help
stranded commuters

storesNext page

25

Participating businessesof the Lawson Group as awhole:

2002

50

0

Size of the area planted forgreening:
Approx.

9.0

0.02

75

0

4.1

billionyen

Local governments:

41(As of the end of May 2018)

Previous page670

Cumulative donations:
Approx.

Number of stores with a dispensing
pharmacy on the premise

0667

Achievements of Lawson Green
Fund activities

stores(Fiscal year)*2

78.0

668

（%）
100

300

(Base year)

180

100

76.8

78.1

600

2.0

1992

900

900

6.6

6

20

2017

9.0

Approx.

Statutory target (right scale)

12,3482016

10,3394.43million

Plastic shopping bags used per store (left scale)
Plastic shopping bag handout rate (right scale)
（kg）
1,200

Total customer donations received
since 1992 (including disaster relief funds)

Thermal energy recovered (left scale)
(%)

2,582

4.34million 4.38million

Fiscal 2017

Plastic shopping bags used per store

Number of stores selling over-thecounter (OTC) medicines

105

103

10,6850*1 The food recycling ratio does not include Lawson Okinawa, Inc.,Lawson
Minami-Kyushu Inc., Lawson Kouchi, Inc., or Lawson Sanin, Inc.
*2 April 1 to March 31.

26

4.95

8

Fiscal 2016

Contents

27

prefectures;

10

governmentdesignated cities(As of July 1, 2018)

Lawson Living in Harmony with Communities:
Initiatives Report 2018

Data sheet

Waste materials generated
by stores and industrial waste
generated at times of store
closures and remodeling

Fiscal 2015

4

(Billion yen)
9

* CO2 emissions in brackets (thousand tons)
Calculations are based on “Explanations
by Industry (Retail Industry) for the Basic
Guidelines on Accounting for Greenhouse
Gas Emissions throughout the Supply
Chain,” Ver. 1.0

34,637

5.41(Base year)

Electricity consumption
by franchise stores

74.19％［3,850.4］*(private and national brand products,
plastic shopping bags, etc.)

30,00010,000CO2 emissions from our supply chain in fiscal 2017

Total CO2 emissions

35,891
5.81

37,44020,00029,300(Fiscal year)*2*1 CO2 emissions derived using adjusted coefficients for receiving-end terminals publishedby the Federation of Electric Power Companies of Japan for fiscal 2010. The figures
for fiscal 2017 and 2020 are estimates based on utility supplier-specific emission
coefficients for fiscal 2018.
*2 Calculated for April 1 to March 31 to coincide with the administrative fiscal year.

Total number of distributed reusable
shopping bags

Total weight (left scale)CO2 emissions (left scale)
Weight per container (right scale)（g）（t）
41,576

38.74

100

20

Container/packaging weightand CO2 emissions

Total number ofparticipating customers

Target:
20% reduction （t-CO2）
in electricity
120
consumption

90.5

100.0

CO2 Offset Program

About us
Corporate profile
Company name
Headquarters

As of the end of February 2018 (Consolidated)
Business
activities

Lawson, Inc.
East Tower, Gate City Ohsaki,
11-2, Osaki 1-chome,
Shinagawa-ku,
Tokyo 141-8643, Japan

President and CEO,
Representative Director
Chairman of the Board
Established
Capital
Number of employees

Net sales for all
storesNumber ofdomestic stores
Operating areas

Sadanobu Takemasu

Main Lawson Group Companies

Franchise chain development of LAWSON,
NATURAL LAWSON and LAWSONSTORE100.

April 15, 1975
58,506.644 million yen
10,028Field

13,992 stores

Domestic
convenience store
business

All 47 prefectures in Japan
China (Shanghai, Chongqing, Dalian,Beijing,Wuhan), Indonesia, U.S.A (Hawaii),
Thailand, and Philippines

Entertainment
business

Lawson HMV Entertainment, Inc.*1
United Cinemas Co., Ltd.

Financial services
business

Lawson ATM Networks, Inc.*2
Lawson Bank Preparatory Company Inc.*3

2,283.6 billion yen (consolidated)

Note1: Net sales for all stores is the sum of total sales by the domestic convenience store business, overseas business and Seijo Ishii stores(consolidated subsidiaries only). For the SEIJO ISHII business, only the total for its company-operated stores is included.
2: The total number of stores in Japan is the total of LAWSON, NATURAL LAWSON and LAWSON STORE100 stores operated by Lawson,
Inc., Lawson Sanin, Inc., Lawson Okinawa, Inc., Lawson Minami-Kyushu, Inc., Lawson Kochi, Inc., and Seijo Ishii stores operated
directly by SEIJO ISHII, CO., LTD.

Total number of stores (in Japan and overseas)*

13,992 stores

Hokkaido region Kanto/Koshinetsu region

Chubu region

Kinki region

Chugoku region

Kyushu/Okinawa region

157
Shiga
338
Kyoto
1,128
Osaka
677
Hyogo
138
Nara
Wakayama 145

Tottori
Shimane
Okayama
Hiroshima
Yamaguchi

Fukuoka
Saga
Nagasaki
Kumamoto
Oita
MiyazakiKagoshima
Okinawa

654 stores 5,023 stores 1,673 stores 2,583 stores 806 storesTohoku region

1,098 stores
Aomori
Iwate
Miyagi
Akita
Yamagata
Fukushima

246
172
240
190
108
142

210
Ibaraki196
Tochigi
122
Gunma
674
Saitama
610
Chiba
1,687
Tokyo
Kanagawa 1,061
159
Niigata
Yamanashi 128
176
NaganoToyamaIshikawa
Fukui
Shizuoka
Aichi
Gifu
Mie

190
103
114
268
683
176
139

Shikoku region
Tokushima
Kagawa

134
134

143
146
188
211
118

626 stores
Ehime
KouchiField

A neighborhood store “Creating Happiness and Harmony
in Our Communities” through its manufacturing retailer
based on a small commercial area modelA nearby store, observing a “daily and reliably” conceptthat supports customer lifestyles embracing “beauty,
health, and comfort”.
Operating company

Operating companies

1,529 stores
493
72
105
153
182
106
194
224

Lawson, Inc.
Lawson Sanin, Inc.
Lawson Okinawa, Inc.
Lawson Minami-Kyushu, Inc.
Lawson Kochi, Inc.

Lawson, Inc.

A store that contributes to savings and an easy,
convenient daily life by selling a range of products suchas fresh foods, prepared foods and daily necessities at a
uniform price of 100 yen (108 yen, including tax)

A lifestyle supermarket for people who are particular
about food, providing food from around the world at
reasonable world street corner prices
Operating company

Operating company

SEIJO ISHII CO., LTD.

Lawson Store100, Inc.

219
139

Provision of ticket sales services for a full range ofentertainment, including musical & sports events,
theaters, leisure facilities and cinemas, as well asplanning and agency services for fan clubs, event
planning & production (sponsorship promotions,investment promotions) and others

23 farms nationwide producing fresh fruit andvegetables for Lawson Group stores
Operating company

Operating company

122 stores

Lawson HMV Entertainment, Inc.*1

Dalian

A company selling music and movie CDs & DVDs, books
and related goods (through stores & e-commerce) as
well as planning and producing events and museum
exhibitions in stores

165 stores

Chongqing

Shanghai

101stores

ThailandSEIJO ISHII, CO., LTD.

Operation of cinema complexes (multiplex movie
theaters) offering not only film entertainment but also
such enriching experiences as 4DX® (experiential
viewing) and various contents other than movies

Operating company

865 stores

198 stores
The Philippines 33 stores
Hawaii 2 storesIndonesia 37stores

Operating company

Lawson HMV Entertainment, Inc.*1

United Cinemas Co., Ltd.

A business that provides installation, management
and operation of ATMs installed at LAWSON stores incooperation with banks

A service based in LAWSON stores, that delivers products
handled by the Lawson Group and home-delivery items
handled by Sagawa Express Co., Ltd. and provides otherservices related to shopping and housing/living.

Wuhan

Operating company
Operating company

Lawson ATM Networks, Inc.*2

SG Lawson, Inc.

*1	Corporate name changed to Lawson Entertainment, Inc., as of June 1, 2018.
*2	Lawson ATM Networks, Inc. was integrated into Lawson Bank Preparatory Company Inc. (currently Lawson Bank, Inc.) on June 1, 2018.

28

Previous page

Next page

Contents

29

Lawson Living in Harmony with Communities:
Initiatives Report 2018

About us73 stores

BeijingSEIJO ISHII business*1	Lawson HMV Entertainment, Inc. was renamed Lawson Entertainment,
Inc. on June 1, 2018.
*2	Lawson ATM Networks, Inc. was integrated into Lawson Bank
Preparatory Company Inc. on June 1, 2018.
*3	Lawson Bank Preparatory Company Inc. was renamed Lawson Bank,
Inc. on July 2, 2018.

Individual LAWSON farms

1,596 stores

Overseas business

Lawson (China) Holdings, Inc.
Shanghai Hualian Lawson, Inc.
Chongqing Lawson, Inc.
Dalian Lawson, Inc.
Beijing Lawson, Inc.
Saha Lawson Co., Ltd.

As of the end of February 2018

* The number of stores above includes stores operated by Lawson Sanin, Inc., Lawson Kochi, Inc., Lawson Minami Kyushu, Inc., and Lawson Okinawa, Inc.
The number of overseas stores is the number of LAWSON brand stores run by the operating company in each region.

Overseas storesCompany name

Consulting business BestPractice, Inc.

Main businesses and services

Areas in which stores are operated 15,588 stores As of the end of February 2018
Number of stores in Japan*

Company name
Lawson, Inc.
Lawson Store100, Inc.
SCI, Inc
Lawson Sanin, Inc.
Lawson Okinawa, Inc.
Lawson Minami-Kyushu, Inc.
Lawson Kochi, Inc.

As of the end of February 2018