Corporate Philosophy
Creating Happiness and Harmony in Our Communities
VisionTo be a leading company in execution
Think through customers’ needs and changes, execute with speed andbecome an essential part of our communities.

Living in Harmony with Communities:
Initiatives Report 2016

Code of Conduct
1. Think as customers, communities and stores.
2. Master the basics and strive to innovate.
3. Improve the quality and speed of the Plan-Do-Check-Act cycle.
4. Act with discipline, take initiative and succeed as a team.
5. Grow as individuals and support the growth of our team members.

Lawson communication media
Integrated Report
An overview of the Lawson
Group's business activities
in local communities and theoutlook for sustainablegrowthCommunity-Citizens
Harmony Project Report
A simple, clearly written report on
our responses to social andenvironmental challenges

Financial Section
A report on industry trends
and the Group's businessinitiatives and financial
position in relevant years, aswell as the projected earnings
assessment/analysis andoutlook for the coming fiscalyear

Lawson website Presents information and data not covered by Lawson publications.

Lawson, Inc.
CSR Promotion Department, Franchisee Business Support Division
East Tower, Gate City Ohsaki 11-2, Osaki 1-chome, Shinagawa-ku, Tokyo 141-8643, Japan

http://lawson.jp/en/
Published September 2016.Next issue scheduled for publication September 2017.
© 1975-2016. Lawson, Inc. All rights reserved.

Creating Happiness and Harmony in Our Communities

Table of Contents
Special Feature/Response to Earthquake Disasters

Lawson Group Environmental Policy

Creating Happiness andHarmony in Our Communities
This is the Corporate Philosophy of the Lawson Group.
We position ourselves as an essential part of our communities
by helping the communities overcome the challenges facing themand responding to various requests from our customers.

Our Commitment
To sustain the blessings of Earth for future generations,the Lawson Group will consider the environment
in every aspect of our business activities and strive toachieve sustainable development and coexistencewith local communities.

Our Principles
1

Creation of alow-carbon society

We will combat global warming byconserving energy and resources andreducing waste in all our businessactivities.

3

Active participation insocial contribution
activities

We will participate actively in social
contribution activities, serving as amember of our communities in efforts topromote greenery and beautification of theregional environment and pursuing otherinitiatives.
5

Observance of laws
and regulations

We will observe laws and internal rules related
to environmental preservation activities.

2

Consideration in thedevelopment of
products and services

We will give proper consideration toeffects on the natural environment andlocal communities at every stage in thecycle of products and services, fromprocurement of raw materials to sales anddisposal.
4

Continuous
improvements

Social Contribution Activities
Voice of community residents on health7

Consideration in the development of products and services
Delicious and healthful
Development of health-conscious food
8
9
MACHI café
Supporting health
Medicine sales and nursing care services
10
Supporting safety
Mobile sales and home delivery services
11
Making communities more lively
Signing comprehensive agreements with local
governments
12“Happiness in Communities” fund-raising activity
14

Environmental Activities

We will strive to preserve the environment
by leveraging our environmental
management systems to make continuous
improvements, which will be measured
against objectives and targets.

6

Active participation in social contribution activities 2
Disaster response activities for the 2016 Kumamoto
Earthquakes
3
Assistance for the reconstruction of the affected areas 4
Supporting community reconstruction throughproducts and services
6

Promotion ofcommunication

We will foster greater awareness ofenvironmental preservation througheducation, while also promoting
communication with our stakeholders.

Voice of community residents on the environment

15

Creation of a low-carbon society
Environmental target for stores
Introducing biomass power generation
Realizing a food recycle loop system
Controlling emission of wastes
Lawson Farms -Environmental activities
Promoting energy efficiency
Resource conservation activities
CO2 Offset Program
Care for the environment in the supply chain

16
18
20
22
23
24
26
27
28

Active participation in social contribution activities
Promoting beautification activities/environmental
events of local areas with community residents

30

Observance of laws and regulations
Observance of laws and internal rules relating toenvironmental preservation activities

31

Promotion of communication
Promotion of social and environmental education

31

Continuous Improvements
Achieving a sustainable society/Utilizing anenvironmental management system
See the website for details:

32

About Us

http://lawson.jp/en/csr/

Corporate profile/Areas in which stores are operated

1

33

Special Feature

Active participation in social
contribution activities
Lawson considers supporting communities inthe event of emergencies to be a vital mission.

Immediately
after theearthquakes

If a large-scale disaster occurs, LAWSON stores serve as
a community lifeline by implementing various measurescontributing to recovery. These include checking thestatus of damage and safety of the affected area;
providing food, daily necessities and other relief
supplies; and quickly resuming operation of the affected
LAWSON stores.

<Bodies concluding disaster goods supply agreements>• Local governments: 47 prefectures; 16 cities and wards• Others: Tokyo Fire Department and Japan GroundSelf-Defense Force• 8 mass transit systems• 2 electric power companies<Conclusion of agreements to help stranded commuters>• Local governments: 41 prefectures;
10 government-designated cities■Conclusion of disaster goods supply
agreements and agreements to help
stranded commuters■Conclusion of disaster goods supply
agreements(As of August 1, 2016)

Disaster relief manual*The map shows prefectures inwhich agreements have been signed.

2

Establishment of disaster relief headquarters and confirmation of safety and damage
conditions

Immediately after the earthquakes, Lawson established a disaster relief
headquarters, and then strove to confirm the safety of customers, franchiseowners, store managers, crews, and employees as well as to grasp the conditionsof damage at the stores and delivery centers. At the headquarters, we plannedand conducted disaster relief activities while confirming disaster conditions in realtime by utilizing the disaster information map that we began developing after theGreat East Japan Earthquake.

resume them quickly. Lawson is committed to its social
responsibility as a convenience store operator, moreover,and has signed disaster goods supply agreements andagreements to help stranded commuters with local
governments and public organizations nationwide.
*1 FC: Franchise*2 Store crews: Part-time and temporary workers

In the event of a large-scale disaster, our first priority is toconfirm the safety of customers, FC*1 owners , store crews*2and employees. In company-wide drills held three times
each year, participants experience various safety
confirmation methods such as phone, e-mails, the Disaster
Emergency Message Dial system and our safety
confirmation system in order to allow them to respondsmoothly in an emergency. Stores are equipped with
supplies and manuals required for a disaster.
In the event of a disaster, we will quickly establish disaster
relief headquarters in the headquarters, an area office and adisaster area. By utilizing disaster information mapping
systems or other methods in which we can check thedisaster situation in real time, we will confirm the safety ofpeople, identify the damage situation and support stores,
manufacturing factories, delivery centers and otherlocations.
To fulfill the mission as a lifeline for society, we make efforts
to avoid interruption of critical functions. Even if thefunctions are unavoidably interrupted, we will do our best toLarge earthquakes shook the Kumamoto area with a seismic intensityof 7 on two separate days, April 14 and 16, 2016. The violent
tremors brought devastating damage to Kumamoto and Oita
Prefectures. Immediately after the earthquakes, Lawson not only
confirmed the safety of customers, franchise stores, and others, butalso provided support as a community lifeline for the reconstructionof earthquake-affected areas.

Afterward

Earthquake-damaged store

Dispatch of headquarters employees andothers from around Japan to the affectedareas to reopen the stores as soon as possible

The delivery center in charge of Kumamoto Prefecture was severely damaged andstopped functioning completely. However, our logistics system, which had been
repeatedly improved based on the lessons we learned from past disasters,
enabled us to deliver products from other undamaged delivery centers. To reopen
the earthquake-impacted stores as soon as possible, Lawson dispatchedheadquarters employees and others from around Japan to provide assistance forthe preparation to reopen the stores, such as checking of damaged store
buildings and cleaning up of damaged fixtures and products, as well as to provide
support for the store operations by arranging delivered products and helping
cashiers.

Delivery of relief goods and acceptance of donations
to support disaster-affected people
Upon receiving a request on April 15 from the Disaster Response Headquarters
established by Kumamoto Prefecture and Kumamoto City, Lawson immediately
started supplying drinking water, instant cup noodles, and other relief goods.
Furthermore, the Lawson Group began accepting donations through in-store
donation boxes, donations via Loppi multimedia terminals, and donations of Ponta
reward points and d reward points from all over Japan.

Local disaster relief headquarters in Kumamoto
City

Delivery of beverages and food by headquarters
employees and others

Store staff announcing the arrival of onigiri (riceballs) and bento (boxed lunches)■ Relief Goods (April 15 through 18)■ Disaster Relief Fundraising

Drinking water (500 ml bottle x 1,200 bottles), instant cup noodles(11,000 servings)
Disposable chopsticks (11,000 sets), plastic shopping bag (1,000 bags)
Onigiri (rice ball) (1,900 pieces), Bento (boxed lunch)/sushi (100 servings)
Chilled beverage (3,500 bottles)
Banana (bunch of 3 or 4 bananas x 600 bunches), orange (1,000 pieces)

The Lawson Group initiated a disaster relief
fundraising activity for the Kumamoto
earthquake victims at about 12,600 stores.
The donations received from customers
totaled 311,255,710 yen as of June 30.

3Special Feature

Disaster Response
Activities for the2016 Kumamoto
Earthquakes

Response to Earthquake
Disasters

Special Feature
Response to Earthquake
Disasters

Assistance for the reconstructionof the affected areas

Open inAugust2014

Kindling “The Light of Happiness” One by One in the
Earthquake-affected Areas in the Tohoku Region
Even after more than five years from the Great East Japan
Earthquake, reconstruction of the earthquake-stricken areas is still
underway. Lawson reopened the damaged stores and opened
temporary stores in the affected areas immediately after theearthquake. We received encouraging comments from many
disaster-affected people, such as “LAWSON was the first store in
my town with the lights on” and “I was so happy to see the lights lit
in the neighborhood LAWSON store.” As of the end of February
2016, there were 491 LAWSON stores in Iwate, Miyagi, andFukushima Prefectures. We strive to increase the number of storesin an effort to ensure that LAWSON stores continue to serve an
important role as a social infrastructure. The following introduces
the efforts and activities of the LAWSON stores in Namie-machi,
Fukushima Prefecture and Yamamoto-cho, Miyagi Prefecture inproviding support for the reconstruction of the communities.

Special Feature

Namie-machi, Fukushima Prefecture
LAWSON Namie-machi Yakuba Mae
StoreFirst store to reopen in Namie-machi, Fukushima
Playing a role in linking the community andpeople providing support
The three LAWSON stores in Namie-machi were compelled
to close due to the accident that occurred at Tokyo ElectricPower Company’s Fukushima Daiichi Nuclear Power Station
after the Great East Japan Earthquake on March 11, 2011.
In 2014, part of the town was designated as a zone inpreparation for the lifting of the evacuation order. The
LAWSON Namie-machi Yakuba Mae Store reopened on
August 27, 2014 to serve the town residents who
temporarily returned home and those who were engaged inreconstruction of the community. As the first store to restartretail business in Namie-machi, this LAWSON store played
the important role of providing a sense of relief to thecustomers.

The store essential for the reconstruction ofNamie-machi

Hoping to make the store a part of the everyday
life of residents

Ayumi Konno

Taketoshi Takahashi

Assistant General Manager
Industry Promotion Section
Fukushima Prefecture
Namie-machi Town OfficeTakamitsu Sugiura

Industry Promotion
SectionFukushima Prefecture
Namie-machi Town Office

Branch Director
Fukushima Branch,
Lawson Tohoku Area
Support Department

Daisuke Yamagata
Store Manager
LAWSON Namie-machi
Yakuba Mae Store

Lawson took fast action for the reconstruction of our town.
They worked together with us to overcome many problems inorder to reopen the store. Many messages posted on thebulletin board in the store gave encouragement to the town’s
residents. Lawson is an essential store for all of us involved in
the restoration of the town. And it serves as an indispensable
component of our community infrastructure to support the
livelihoods of people returning to the town.

To reopen the store, it was necessary to overcome many issues
related to water supply, electric power supply, and waste
disposal, but we solved them one by one by seeking advice
from the Town Office and cooperative companies. We want tomake the store a part of the everyday life of the residents andother customers. Many of our customers are engaged in thereconstruction activities. On Saturdays, we often see
townspeople who return home for a short while. We havechanged the store layout and product lineup to suit the needs ofour customers. We hope to grow together with the community.

Lawson provides a sense ofreassurance to local residents

Aiming to make the store serve as a springboard
for the community reconstruction, receiving voicesfrom local customers

Shunichi Onuma

Eri Kamimura

Yamamoto-cho, Miyagi Prefecture
LAWSON Sakamoto Ekimae Store
Open inFebruary
2016

Initiatives taken for the stores after theGreat East Japan Earthquake
Lawson has been continuously providing support for thereconstruction of the affected areas since the Great East Japan
Earthquake.
・Delivery of emergency relief goods to disaster-stricken areas
・Early reopening of LAWSON stores in disaster-stricken areas
・Sales of products using mobile sales vehicles
・Opening of temporary stores
From 2012 ・Development and sales of products using food ingredients producedin the Tohoku region
・Development and sales of products with contribution to the Support
Dreams Fund
From 2014 ・Operation of the only retail store open in Namie-machi
Commencement of operation of the LAWSON store in front ofNamie-machi Town Office
From 2016 ・Opening of the first commercial store in the newly developed urban
area of Yamamoto-choCommencement of operation of the LAWSON store in front of New
Sakamoto Train Station
2011

4

New LAWSON store in a new “compact city”
Aiming to become a store essential for the
local community
Yamamoto-cho promotes the development of three newurban communities as “compact cities” where people of allages who were affected by the earthquake and tsunami canlive conveniently and comfortably. On February 18, 2016, a
LAWSON store opened in the commercial district near New
Sakamoto Train Station (scheduled to open in December2016) in one of the new compact cities. Lawson Sakamoto
Ekimae Store was the first commercial store to open in thearea. The opening of this store was made possible thanks to
the high evaluation given to Lawson’s extensive support forthe disaster recovery in various ways such as the reopeningof stores, development of products using food ingredients
produced in the Tohoku region, and establishment of ascholarship program for disaster-impacted students.

Deputy Associate Director, Chief of the Business Support
Section, and Manager of the Yamamoto Office
Watari Yamamoto Commercial and Industrial Association

Store Manager
LAWSON Sakamoto EkimaeStore

Muneyuki Yusa

Owner, LAWSON Sakamoto
Ekimae Store
President, Abukuma Sogo Limited
After the earthquake, buses were the only public transportation
operating in the area. People had to wait for buses at unlit bus
stops in order to commute to school or the office or to go toother places. The brightly lit LAWSON store with restrooms
available for customers gives a sense of reassurance. Many
people tell us that seeing the well-lit store makes them happy
and that they are glad to see an open store within walking
distance. It is our hope that our store not only be helpful but
will motivate local residents to take their first step toward
reestablishing their livelihoods here.

We are promoting sustainable operations of businesses andrevitalization of the commercial district in the new urban area
created as a “compact city.” Lawson was the first commercial
establishment to open in the new urban area. I believe that for
many local residents the opening of the store marked the firststep toward the revitalization of the community. Now, there arelights in the previously dark Sakamoto district, and thecommunity has regained some vitality and liveliness. The
LAWSON store is an essential presence for people who needto shop, pay utility bills, or purchase tickets, and also provides
a sense of security.

5Special Feature
Response to Earthquake
Disasters

Supporting community reconstruction through products
and services(Support for the Reconstruction of Tohoku)

Reconstruction Support Project
Egao (Smile) Station ProjectIn 2016, under the banner of “Make Everyone Smile & Ties between
Parents and Children,” Lawson sold products made with locally
produced food ingredients, held reconstruction support concerts in
Sendai City, and organized rugby classes for parents and children in
Kamaishi City.

Sales of Products with Contribution
Lawson sells products made from raw materials
produced in the Tohoku region and donates a
portion of the proceeds from their sales to the
Support Dreams Fund.

“Marude Momo-pan”
bread“Reconstruction” Rice Ball
Boxed Lunch by Fukushima
Prefectural Odaka commercial
High School

Grilled Mackerel Boxed Lunchwith Niigata Koshihikari Rice(Support for the Reconstruction of Kumamoto)Ms. Ayako Seto

Social Contribution Activities

Ongoing support for the reconstruction of the disaster-affected areas
Lawson continues to provide support from multilateral perspectives, including opening of stores in thedisaster-affected areas, development of products using locally produced food ingredients, and fundraising
activities for people in the affected areas.

"NATURAL LAWSON breads
are my favorites."

Customer

As a health guidance professional, I'm
fully aware that the daily diet ofJapanese people today contains
excessive amounts of carbohydrates andfat. That's why I watch my own
day-to-day intake of both. Lawson's
health-conscious bread packages clearlystate the amounts of carbohydrate andcalories, and I find it extremely helpful tobe able to check them when purchasing
the products. My favorites are Lawson's"Bran Bread" and "Cheese and Ham
Roll." Both of them are calorie- andcarbohydrate-conscious, but they stilltaste delicious. I think it's wonderful tohave products like these available atconvenience stores where men andwomen of every age shop every day.

Hold “Kumamoto Support Campaign”

Lawson sells products made of raw materials produced in
Kumamoto Prefecture, and donates a portion of the proceedsfrom the sales of certain products to the areas impacted by
the 2016 Kumamoto Earthquakes via the Japanese Red Cross
Society.

Kumamoto Red Snapper
Whipped Cream CroissantRice Ball Wrapped in(Whipped cream made from Oh-Aso milk)
Dried Seaweed
Note: Product examples. Some may no longer be available.

(Fundraising Activities)

The Lawson Group Promotes a Wide
Range of Fundraising Activities for
Disaster-stricken Areas
In the event of a disaster, the Lawson Group conducts afundraising activity nationwide by setting up donation
boxes in LAWSON stores, NATURAL LAWSON stores,
LAWSON STORE 100, HMV stores, United Cinemas
movie theaters, and Seijo Ishii supermarket chain. We
also invite donations via the Loppi multimedia terminals
in the stores as well as donations of Ponta reward points
and d reward points.

Loppi donation transfer service*

In-store donation box* The donation menu
appears when the QR
code is held over the
Loppi barcode reader.
Donation of Ponta reward points

6

Health consciousness
survey of local
community residents

13.5%

17.2%

Neither paying attention
nor making any effort

Q

32.5%

Making proactive
efforts to stay healthy
and taking specificmeasures

Are you paying attention to
your health and making a
conscious effort to stayhealthy?

Trying to avoid illness
but making noconsciouseffort

Source: "Survey on Health Consciousness" (2014), Ministry of Health, Labour and Welfare

7

36.7%
Consciously maintaininga healthy lifestyle

Consideration in the development of products and services

Delicious and healthful

The reason behind the excellent
taste of MACHI café
MACHI café is our in-store freshly brewed coffeeservice. Our uncompromising pursuit of quality
makes all phases special from growing of individual
coffee beans to serving the customer at a store.

Development of health-conscious food
Focusing on “delicious taste” to contribute tocustomers’ mental and physical health■ Rainforest Alliance

Our food and meal lineup supports healthy eating for every generation. The lineup
includes: salads and vegetables for daily consumption, lower-carb* bran bread developed
jointly with a bread producer, chilled drinks for quick and easy vegetable intake,health-conscious snacks, and nutritionally balanced lunch boxes.
*Carb content calculated from the 2015 Standard Tables of Food Composition in Japanand compared with that of popular rolls (of the same weight)

Freeze-dried Tofu
and Apple Compote
Cookies

NL Grapefruit Mix Juicecontaining multivitamin
per daily intake 190g
Pasta Salad with
High-lycopene Tomatoes

Chocolate-filled Bran Roll

The Rainforest Alliance is a non-profit international environmental protection organization
founded in 1987. Rainforest Alliance certification is awarded to farms that satisfy rigorous
standards in such areas as environmental preservation and life quality improvement for farmworkers. Lawson, as a member of the Rainforest Alliance Consortium jointly established by
the Rainforest Alliance and companies that trade in certified products, engages inpromotional and educational activities in Japan by for example hosting symposiums.

Only the finest milk

Expert bean roasting

We use only raw milk*1 in our cafélatte so that customers can enjoy theoriginal rich sweetness of milk.

We ensure that the rich aroma of each type of coffee beancreates good harmony. For this, we use a post-mixing
method that produces blends after bringing out the uniquecharacteristics of each bean variety through different
roasting processes.

*1 Heat sterilized raw milk

Customized coffee machine

Low-carb, low-calorie,
healthy bran buns

Note: Product examples. Some may no longer be available.

23

Committed to providing safe, fresh,high-quality vegetables
Expanding “Lawson Farms” nationwide
Our “Lawson Farms” agricultural corporation has expanded
to 23 locations nationwide to ensure a stable supply ofsafe, fresh, high-quality fruits and vegetables to Lawson
Group stores in order to contribute to a healthful dietary life.
We procure fresh vegetables for LAWSON stores year-roundfrom a nationwide network of production areas.
(See pages 20, 21, and 23 for Lawson Farm’s eco-friendly
initiatives.)

NL Green
Smoothie 200g

farms
nationwide

As of end July 2016

Meet our high-quality blended coffee having asweet taste and smooth finish with a hint of pleasantacidity and a fruity flavor. It comes from beans
produced on our designated farms and production areas
in four countries where all processes from growing ofindividual beans to shipping can be strictly controlled.
All these farms, including
Ipanema Plantation in Brazil,
are Rainforest Alliance CertifiedTM,
meaning they all meet strict
environmental preservationand labor environment
criteria.

We have customized a fully-automatic machine made in Italy,
the home of espresso, for use in the MACHI café.

Our bran buns use fiber-rich bran(grain husks) with less carbs thanflour. These soft, moist buns with afresh-baked aroma are filling but
are low in carbs and calories.

Personalized customer service
MACHI café is full service*2 instead of self service. This isdue to our strong desire to interact with customers andmake it into a relaxing and refreshing moment for them.
*2 Self service at some stores■ Fantasistas

Nakashima method for healthy soil production We need minerals for our healthbut cannot produce them ourselves. Our chopped salad packs (excluding some products and areas) use
vegetables grown by the Nakashima method, which uses healthy soil with a good mineral balance.
Lawson Farm actively uses the Nakashima method that produces safe, tasty, and nutritious vegetables.
8

Lawson’s Fantasistas are store staff members who have passed the in-house exam
by demonstrating their rich knowledge about MACHI café and the ability to show its
uncompromising quality as well as the joy of tasting coffee. There are approximately
7,400 Fantasistas nationwide (as of end February 2016). They wear a special black
apron and serve coffee with cordial hospitality. The Grand Fantasista program
started in FY2014 and has produced 70 Grand Fantasistas in FY2015, totaling
approximately 120 Grand Fantasistas nationwide. They are building bonds withcustomers through MACHI café to liven up the whole community.

9

Social Contribution Activities

We offer safe food products because we want our customers to beboth mentally and physically healthy while still enjoying “delicious
taste.” Lawson wants to contribute to the good health of every
generation by offering low-calorie, low-carbohydrate and low-saltfood ingredients and products.

Steamed Chicken
Salad Bowl

Careful bean
selection

MACHI caféConsideration in the development of products and services

Supporting safety

Lawson has ventured into providing an extensive range ofself-medication support services to help community residents
manage and maintain their health. These services include selling
medicines, opening stores in cooperation with nursing care service providers, establishing collaborations withlocal municipalities, and organizing citizen participation sports events.

Lawson provides home delivery services in cooperation with homedelivery companies, as well as mobile sales and order delivery
services in cooperation with local municipalities and support
organizations for the elderly and people who find it difficult to visit
stores.
Lawson aims to respond to various customer needs by providing services from the customers’ perspective.

Collaboration with dispensing pharmacy chains
Expanding the number of stores with a dispensing
pharmacy on the premise

Convenience store

Dispensing pharmacy

LAWSON Wagon pays a visit to your community
Lawson mobile sales service*

In order to open stores with an in-store dispensing pharmacy, Lawson is working with QolCo., Ltd., a major dispensing pharmacy chain, and MIZ-Pharmacy Co., Ltd., a dispensing
pharmacy and drugstore operator in Saga and Fukuoka Prefectures. Thirty-eight stores havebeen opened as of the end of May 2016.

Enhancement of OTC (over-the-counter) medicine sales
Supporting peace of mind by selling medicines ina convenience store

We visit homes for the elderly, companies, multipurpose halls, and other facilities and sell a wide variety of items, including
snacks, beverages, fruits, and daily necessities. In addition, Lawson provides mobile sales services to offer food products anddaily necessities to elderly customers and customers living in remote locations with limited access to shopping. Moreover, we
provide an “eye-on-the-community” service, in which we confirm the safety of elderly residents by asking questions, such as “Iseverything OK?” or “Are you eating regularly?” during mobile sales.

Convenience store

Convenience store“Care Lawson” is a store model that was developed with an eye to supporting senior citizens
and their families and responding to the needs of today’s rapidly aging society. Seeking toinvigorate communities, it is complete with a care consultation counter and a salon-type
space where people of all ages can gather in a casual manner. In addition to Lawson’s
standard products, a large assortment of products aimed at meeting the needs of seniorcitizens and their families have been added. As of the end of May 2016, there are a total of
six Care Lawson stores in Saitama, Niigata, Osaka, Yamaguchi, and Fukuoka Prefectures.

Providing support for better health
LAWSON DO SPORTS
In order to extend support to people who enjoy sports, Lawson has
launched the “LAWSON DO SPORTS” website where people can get
information of and submit entries to citizen participation sports events,
such as marathons and triathlon competitions.

10● LAWSON Saga Yoshinogari Store

Lawson established a store in the michi-no-eki (Roadside Station) ina depopulated village in collaboration with the Jinseki Kogen-cho
municipal government to maintain infrastructure functions in thearea where population is aging and depopulation is progressing. The
store provides a mobile sales service and acts as a local community
center to help keep the depopulated village alive.

The store began providing a mobile sales service on April 1, 2015
in collaboration with the Social Welfare Conference of Yoshinogari
Town. About 300 kinds of food products and daily necessities,
mainly Lawson products, are available.

(Jinseki Kogen-cho, Hiroshima Prefecture)(Yoshinogari-cho, Saga Prefecture)

OTC medicines

Lawson has been expanding sales of OTC medicines in convenience stores since theintroduction of the “qualification system for registered sellers” as part of the 2009 revision of
the Pharmaceutical Affairs Act. OTC medicines were sold at 136 stores, including those withan in-store dispensing pharmacy, as of the end of May 2016.

Collaboration with nursing care service providers
Complete with a care consultation counter and asalon-type space in each store● Yamabiko LAWSON Jinseki-kogen-cho Store

Care consultation counterWe deliver everything you need to your door.
Lawson’s home delivery services*
We take orders over the phone, etc., and deliver the ordered goods to the customer’shome. Boxed lunches, onigiri (rice balls), and heavy and bulky items, including beverages
and toilet paper, are delivered free of charge for a minimum purchase of 700 yen(consumption tax included).
* These services are provided only by some Lawson stores.

Home ordering and delivery services made possible
under a business alliance with SG Holdings Co., Ltd.
Lawson and SG Holdings Co., Ltd. established SG Lawson, Inc. in June 2015 to offer homeordering and delivery services in small commercial areas, and launched the services in Setagaya
Ward, Tokyo, in the same month.

11

Social Contribution Activities

Supporting healthConsideration in the development of products and services

Making communities more lively

Signing comprehensive agreementswith local governments
Using stores nationwide to makecommunities happier and livelier
The Lawson Group has entered into comprehensive
agreements with local governments in Japan to promotevarious community contribution activities. Lawson takes
advantage of its nationwide network to makecommunities throughout Japan happier and livelier.

Disaster prevention
measures

Number of comprehensive
agreements signed:
45 prefectures, 7 cities
Promotion of local
products/food ingredients(Wakayama Prefecture) Kishu
ume-dori cutlet & dashimaki
bento (boxed lunch withchicken cutlet and Japaneserolled omelet)

Welfare andchildcare support

Contribution to theenvironment

In Izu Peninsula, for example:(Niigata Prefecture)
Shio-nigiri (salted rice ball)using Koshihikari riceproduced by Lawson Farm
Niigata (two in a pack)As a fixed-term courtesy service forcustomers who visited the store in theirelectric vehicle (EV)/plug-in hybrid
vehicle (PHV), MACHI café hot coffee
was offered at 48 Lawson stores in Izu
Peninsula, Shizuoka Prefecture.

(Shimane Prefecture)
Izumo-soba noodle(Kumamoto Prefecture) Mont
Blanc cake using Kuma guri
(sweet chestnuts)

Note: Not all products are shown. Some may no longer be available.

* This is a sample coupon.

(Okinawa Prefecture)
Dragon-fruit bread

12

In Kyoto Prefecture, for example:

In Osaka Prefecture, for example:

Supporting health promotion activities
for Kyoto citizens

Implementing watch-over for persons
with dementia and senior citizens

The stores are implementing health promotion activities for
Kyoto citizens, which include provision of information about
health promotion,
cooperation in healthpromotion programs
carried out by Kyoto
Prefecture andmunicipalities, etc.

The stores are working hard on elderly watch-over activities,
including raising awareness and disseminating correctknowledge about
dementia as well as
rapidly locating and caring
for lost senior citizens due
to wandering behavior,etc.

The “Agreement on Cooperation and Collaboration for Health Promotion
for Kyoto Citizens” was concluded in January 2016.

The “Agreement on Promoting Development of Elderly-Friendly
Community ” was concluded in September 2015.

In Shimane Prefecture, for example:

Offering support to improve stamina in children“Shimanekko (Shimane children) Cheer Up Program” has been established to help Shimane
children improve their stamina. Lawson is offering an award to schools that proactively
participate in this program, and extending cooperation to the “Shimanekko Cheer Up Carnival”
that is held to disseminate information and raise awareness, by providing sports equipment,such as auxiliary pads for exercise bars and dodgeball balls, as extra prizes.
(FY2016: 16 elementary schools and the Track & Field Meet of Izumo City Elementary Schools)

Working to become a safeand reliable store for you

In-store notice (For stores
equipped with a quick charger)(Ehime Prefecture)
Jikamaki-onigiri of Ehime
Tai-meshi (rice ball withminced sea bream)

With the aim of preventing abuse, etc. against seniorcitizens, children, persons with disabilities, etc., all Lawson
stores in Shizuoka Prefecture utilize the watch-overhandbook issued by the prefecture, and shall contact thedesignated organization
upon sensing any
abnormality or problem ina senior citizen, etc.

The “Community Safety Watch-over Agreement ” was concluded in
December 2015.

Courtesy service for
EV/PHV owners(Mie Prefecture) Bittersweet
double cream puff using Isematcha (green tea)

We issue “Childcare Support Coupons” to customers who
are raising children in the five prefectures of the Tohoku
region − Aomori, Iwate, Akita, Yamagata, and Fukushima
prefectures – to provide support for children, the generationof the future, and their families.

Promotion andadvertising of
tourism

Crime prevention/
development ofyoung people

Lawson develops and sells products using food ingredients andspecialties from various regions of Japan to successfully realize local
production for local consumption, aiming to contribute to the revitalizationof local communities nationwide.

(Miyagi Prefecture)
Oyster rice using Sanriku
oysters

Promoting watch-over for senior citizens,children, persons with disabilities, etc.

(As of the end of June 2015)

Promotion of sales of locally sourced
products and food ingredients(Hokkaido) Furano
omu-curry (rice omelet
and curry)

In Shizuoka Prefecture, for example:

The Lawson Group is proactively
participating in the Safety Station
Activities of general corporate judicial
person Japan Franchise Association(JFA) by promoting cooperative efforts
for safe and secure community
development, environmental
improvement for young people, etc.

Safety Station Activities“The 3rd Track & Field Meet of Izumo
City Elementary Schools” held in May
2016• Prevention of emergency scams
In one case, a quick-witted store employee talked to acustomer who was spending too much time at the ATM
and successfully prevented an emergency scam. In
another, a store employee questioned a customer who
wanted to transfer money, which turned out to be an
attempted refund scam.
• Helping people with a sudden illness and the elderly• Cooperation in community crime and disaster prevention
activities

13

Social Contribution Activities

Lawson collaborates closely with local communities and governments to
conduct various activities, including promotion of local production for local
consumption, childcare support activities, participation in Safety Station
activities, response to large-scale disasters, contribution to the environment,etc.

In the Tohoku region, for example:

Issuing “Childcare Support Coupons” tohouseholds with children

Active Participation in Social Contribution Activities

Mr. Yoichi Goto

“Happiness in Communities” fundraising activity
The Lawson Group is promoting fundraising activities mainly insupport of “greenery” and “children.” Customers’ goodwill
donations collected in the stores, together with donations from its
headquarters, are forwarded to three public entities and used ingreening projects conducted mainly by schools nationwide and inchildren support projects as part of Tohoku region’s reconstruction
efforts.

Lawson Green Fund
Recipient: The National Land Afforestation
Promotion Organization

Cumulative Donation:
About

¥8.0

billion(From September 1992 through February 2016)
Donations include those collected in thestores, donations from its headquarters,
donations via Loppi, and donationsof point rewards.

Cumulative donation:

Approx.

¥3.77 billion

Activities conducted in

3,947 locations
Approx.
Activities in a school

Activities in a mountain

6,989 haNumber of trees planted for greening:

Approx.

17.47 million

Our organization’s activities center on thecreation of satoyama (Japanese traditional
agricultural landscapes) as a means ofpromoting harmony between human beingsand nature. Lawson Green Fund provides
resources for our activities, including funds
for purchasing shovels and other tools
necessary to our work in the forests. These
contributions are extremely helpful, because
our activities cannot be sustained bydonations and membership fees alone. Asidefrom the Green Fund, Lawson is concernedwith biomass power generation. I hope
convenience stores, which are integrated
into our daily lives, can advance environmental conservation efforts. I have been
uploading photos of satoyama projects to
SNS in hopes of raising environmental
awareness. I would like to see Lawson
communicate more with the public on the
topic of biodiversity. I carry a reusable"Convenience Store Eco Bag" with me
wherever I go as apractical means ofcontributing to reduced
CO2 emissions.

Environmental Activities

Size of the area planted for greening:■ Participation in Greening
Contribution Projects
Franchise owners, store managers, store crews, andheadquarters employees participate in greening contribution
projects that benefit from the Lawson Green Fund.
(Cumulative number of times participated since 1994:
1,234 times)

Lawson Group’s fund-raising activity,“Happiness in Communities”■ Achievements of Lawson Green Fund
activities

The Lawson Green Fund supports greening projects carriedout by school volunteer groups, mainly from elementary
schools, junior and senior high schools, and schools for
special needs education throughout the country, as well as
forest preservation projects conducted by volunteer groups
in Japan and overseas.

I want Lawson
to inspire environmental
conservation

Non-Profit Organization
Woods and Environment Network Association

The size of the area and the number of trees
planted for greening have been calculated on thebasis of the total amount of donations raised
through Lawson Green Fund activities, the overall
achievements of the Green Fund activities, andother assumptions. (From September 1992
through February 2016)

Support Dreams Fund
(Scholarship system for victims of the Great East Japan Earthquake)

Recipient: Civic ForceThis scholarship program has been organized to support students affected by the Great East Japan
Earthquake. It helps 1,097 recipient students make their dreams come true by providing each
student with scholarship amounting to ¥30,000 per month.
Scholarship students participatedin the recovery support event heldin Miyagi Prefecture in February 2016.

TOMODACHI Fund
(Supporting students in the Tohoku region through U.S.-Japan
educational and cultural activities)

Recipient: U.S.-Japan Council (Japan)
The TOMODACHI initiative is a Japan-U.S. public-private partnership for U.S.-Japan educational andcultural exchange, the aim of which is to extend support for recovery from the Great East Japan
Earthquake, and for the development of leaders of the next generation. Lawson supports educationaland cultural exchange involving students in the Tohoku region with funds raised by the TOMODACHI
Fund.

14

2015 TOMODACHI Female High SchoolStudents Career Mentoring Programin Fukushima

Survey on environmental
consciousness among
local community residents

13.2 %

4.8 %Never, nor am I interested
in starting now.

Q

I never have but would
like to do so in the
future9.0 %Do you pay attention to energy
conservation in your daily lifeand make conscious efforts to
reduce energy use?

Yes, I have been making
efforts but am not especiallyinterested in continuing them.

Source: "Survey on Environmentally-Friendly Lifestyles" (2014), Ministry of the Environment

1573.0 %
Yes, I have been making
efforts and will continue
to do so.

Creation of a low-carbon society

Environmental target for stores
LAWSON stores have set the goal of reducing per-store
electricity consumption by 20% by fiscal 2020 (compared to
the fiscal 2010 level). We are installing energy-efficient
refrigeration and air-conditioning systems to achieve this.
We have also established a set of Ten Energy-saving Rules andput them into practice to increase our operating efficiency.

Products using
domestic raw materials
Lawson contributes torevitalization of local
communities by using
locally produced ingredients in its boxed lunches,
rice balls and otherproducts.

Targeting energy efficiency

Target for per-store energy
consumption reduction by FY 2020

20% reduction
Per-store energy consumption compared to 2010

（%）
100

(Base year)

80

68.2

98.8

20%
reduction(t-CO2)
120
100

86.4

Lawson is proactively installing energy-efficient
refrigeration and air-conditioning equipment andLED lighting in its store facilities to meet its energy
efficiency target.

20
0

80
60

60
40

Reusing fixtures andequipment
As concerns fixtures andequipment such as
shelves for boxed lunches
and cooking appliances,
we clean them and reuse
them at other stores.

40

100.0

91.5

80.0

2010

2015

2020

20
(FY*2)

0Notes:
1. CO2 emissions are derived using adjusted coefficients for receiving-end
terminals published by the Federation of Electric Power Companies ofJapan. The figures for fiscal 2015 and fiscal 2015 are estimates basedon the coefficients for fiscal 2014.
2. Calculated for the year from April 1 to March 31 to coincide with theadministrative fiscal year.

Solar power system
We also generate
solar power, an
eco-friendly
renewable energy
source.

Using CO2 coolant infreezers andrefrigerators

Introducing LEDs for
signboards and store
lighting
LAWSON stores
employ LED lighting to
reduce energy
consumption.

CFC-free freezers
and refrigerators are
installed to lower
electric power
consumption.

Lawson supports Japan’s“COOL CHOICE” Movement

Promoting energy efficiency in stores
Implementing the Ten Energy-saving Rules

Efficient delivery &eco-driving
We use eco-tires
and practice“eco-driving” when
delivering goods tostores.

“COOL CHOICE” is the national movement whichaims to “reduce emissions of greenhouse gases(such as CO2).” This campaign encourages people
to take energy-saving smart choices in our daily
lifestyles, such as by turning on or off lights in aroom, turning on or off the water tap when
washing the face, and setting air-conditioner
temperatures to an appropriate level. Lawson
collaborates in this initiative and contributes torealizing a low-carbon society.

We have established the Ten Energy-saving Rules
to improve the operating efficiency of our stores’
refrigeration and air-conditioning systems andreduce unnecessary energy consumption. The
stores are implementing such measures in their
daily operations as cleaning refrigerator andair-conditioner filters and complying withdesignated air-conditioner temperature settings.

16

17

Environmental Activities

Food/waste oil recycling
Cooking oil used for
Kara-age Kun (friedchicken nuggets) andcroquettes is recycled as
feed for pigs andchickens, bus fuel, soaps
and other materials.

■ Per-store electricity consumption (index) andCO2 emissions *1
Annual electricity consumption index (left axis)
CO2 emissions (right axis)
TargetCreation of a low-carbon society■ How waste oil is utilized for biomass power generation

Introducing biomass power generation

What is biomass power generation?
Biomass power generation is the system togenerate electricity by using biologicalresources originated from animals andplants. The store is using biodiesel fuel (BDF)
made of plant-based waste oil* for biomass
power generation.

Using waste oil from stores for biomass power generation
at an eco-friendly model store
Yumesaki Smart Interchange-mae Store(Himeji City, Hyogo Prefecture)
LAWSON Store, an eco-friendly model store opened in February 2016, isconducting various energy-creating and energy-efficient measures. The goalof the store is to reduce its energy consumption from electric utilities by
about 70% compared with fiscal 2010.
See page 24 for various energy-efficient measures.
Especially, the store is the first convenience store introducing biomass power
generators. Part of the used cooking oil (waste oil) generated from stores isrecycled to produce biodiesel fuel (BDF). The fuel is used for generators topower the store.

CO2
Oil is produced
from plants

Cultivated plants
absorb CO2

Emission = Absorption
About 20 percent of thestore’s electricity
consumption is covered.

Biomass power generators installed next to the store (Upper)
Yumesaki Smart Interchange-mae Store (Lower)

0

Generationof CO2The store runs the generators during
hours when consumption is high andhours in the summer (July-September)when electricity rates are high in order toverify effectiveness.

Yumesaki Smart
Interchange Store

The store generates and
The store uses oil
utilizes power through BDF

Fried food cooker

Waste oil is collected
and delivered to a factory

BDF is delivered
to the store

Achievements and results of biomass
power generation at this store will leadto a better future

Pursuing recycling-oriented energy that
does not become a burden to theenvironment

Koji Morii

Koji Morimoto

Franchise owner of LAWSON Store
Representative Director of KMC Co., Ltd.

Kohei Okano

Hamada Kagaku Co., Ltd.
Hamada Kagaku Co., Ltd.
Director and Vice President
Senior Leader of Sales
Department
BDF is made of plant-based materials that absorb CO2 in the
air for their growth. It is eco-friendly fuel that does not add tothe amount of CO2 in the air. As more use of recycling-oriented
energy that does not become a burden to the environment isnecessary, we think that Lawson’s biomass power generation
systems will occupy a key place as a model. We will pursue
the potential of biomass power generation together with
Lawson as we are procuring raw materials and producing
products for this system.

Currently, I operate five stores. After starting this eco-friendly
model store, my employees and store crews are proud of thelatest energy-efficient initiative. Our environmental awarenesshas also changed. Many customers are also interested in theinitiative. We are often asked questions about the facilities. I
think that as a role model, our continued efforts to deliverachievements and results of biomass power generation willbring a better future to the community.

18

BDF production unit
*Waste oil from about 1,100 Lawson stores in the Chubu region(Aichi, Gifu, Mie, Ishikawa, Toyama, Fukui and Shizuoka) including
this store and part of prepared food manufacturing factories iscollected by Hamada Kagaku Co., Ltd. The monthly volume of waste
oil generated from a Lawson store is about 60-70 L.

Biodiesel fuel (BDF)
is produced

From waste oil to BDF- Example of Hamada Kagaku Co., Ltd. -Waste oil generated fromstores is contained in specialcans for collection

Impurities in waste oil are
excluded. BDF is produced bya chemical reaction withchemicals

BDF is the fuel used forbiomass power generators at
Lawson store.

19

Biodiesel fuel is an alternative of diesel
fuel and produced from biologicalresources such as plant-based wasteoil. If BDF burns and emits CO2 in theair, the growing plants that become raw
materials for the fuel absorb the emitted
CO2 in the air. Therefore, the emissions
do not have an impact on the carbon
footprint (carbon neutrality).

Environmental Activities

Biomass power generators

Creation of a low-carbon society■ Food recycling loop - model where waste food is circulated as a recourse -Realizing a food recycle loop system

ODEN is sold at
Lawson storesnationwide

Using compost made of waste food or other products from Lawson
stores for the healthy soil and producing radishes for delicious
Japanese hot-pot ODEN

Generation of waste
Lawson ODEN

Lawson Farm Tottori
Lawson Farms nationwide analyze the soil and grow agricultural
products in the healthy, mineral-fortified soil. Lawson Farm Tottori
uses the compost made of waste food or other products from local
Lawson stores or other places for soil cultivation. The farm realizes
the food recycle loop where the compost is made of waste food fromstores, the recycle compost is used for production of radishes, andthe radishes are sold as ODEN products at Lawson stores.

Delivery of
products

Daikonya Ltd

LAWSON
storesCollection
andtransportation

Watanabe
Shokai Co. Ltd.

Waste food generated fromall Lawson stores in Sakai
Minato City, Tottori Prefecture
is collected

Processof radishesIntermediate
treatment
Production ofradishes

Lawson Farm
TottoriPaying special attention to soil
cultivation and producing healthy anddelicious radishes

Creating compost making the soil
healthier for growing more healthfulagriculture products

Ken Ashiwa

Masane Matsumoto

Daikonya Ltd.
Representative Director andPresident

Naomi Ashiwa

Lawson Farm Tottori, Inc.
Representative Director andPresident

Sanin Ecosystem Ltd.
Representative Director andPresident

Lawson Farm Tottori produces radishes for ODEN andpotatoes. Soil cultivation is important for producing vegetables.
The recycled compost plays a very important role in thefoundation for soil cultivation. In addition, we analyze the soil
and give nutrition required for growth of vegetables. This
results in healthy and delicious vegetables despite thereduction in the use of pesticides. To stay in the local
agriculture business, it is important to utilize local resources.
The recycling loop where radishes for Lawson’s ODEN aregrown by using the compost made of waste food or otherproducts from the local area including Lawson stores is theinitiative farm which producers are proud of.

Use of compost

Sanin
Ecosystem Ltd.

Deliveryof compost

Makoto Hasegawa
Sanin Ecosystem Ltd.
General Manager

Our company produces the compost that makes the soil
healthier for more nutrient-rich agricultural products. The main
raw materials are waste food collected in Sakai Minato City.
Secondary raw materials such as wood are mixed in the waste
and then fermented. The recycled compost is rich in organic
matters, making microorganisms active and the soil healthier. All
waste food from Lawson stores in the city is recycled as thecompost in our plant. The waste is collected in the productdistribution stage, containing no foreign matters. The waste foodis properly managed including collection and transportation. We
hope that the next-generation children will be able to understandthe meaning of resource circulation more deeply if the initiative
behind the radishes for ODEN, a product familiar with the public,
is widely known to consumers.

20

Productionof compost■ Lawson store

Daisuke Watanabe

Our store minimizes waste foodby improvement in the accuracyof product order placement.
However, disposal of food does
not make us feel good. Recycling
waste food is very good in termsof social contribution. It is good if
this initiative would contribute towider recognition for foodrecycling.

■ Collection andtransportation

Franchise owner of Lawson Sakai Minato Seidocho Store
Representative Director of Across Co., Ltd.

21

Mitsuya Watanabe

Our company collects andtransports the waste generated
from all Lawson stores in Sakai
Minato City. It is great that therecycle loop has been completed
by proactive and strong efforts
among related parties such asretail stores, recycling facilities
and farmers. We are happy toparticipate in this initiative.
Representative Director of Watanabe
Shokai Co. Ltd.

Environmental Activities

Composting
facilities

Lawson Farms

Creation of a low-carbon society

Lawson Farms– Environmental
activities-

Controlling emission of wastes

Imperfect vegetables are agricultural products that are slightly different from perfect vegetables in terms of theirappearance such as shapes and sizes, although they have the same quality such as taste and nutrition. Theseimperfect vegetables are not suitable generally for sale and may be disposed of before being delivered to stores.
In Lawson Farms, 10-15% of agricultural products are imperfect vegetables. They are processed for deli items,
salads, Japanese pickles and other food items. This helps make effective use of agricultural products.

Improving accuracy in product order placement
Optimizing our product offering to reduce waste
A semi-automatic ordering system has been introduced to stores for suchproducts as boxed lunches, rice balls and bakery items. Semi-automaticordering is a mechanism for providing automatic recommendations onmerchandise assortment and ordering quantity per product by analyzing
various information such as sales trends, customer information andweather forecasts per store. In addition to these recommendations,ordering staff may consider such special factors as upcoming community
events in determining merchandise assortment and ordering quantities,
improving accuracy in product order placement. To enable customers tofind what they want whenever they come to a store, the proper
merchandise assortment and ordering quantities contribute to waste
reduction. We also reduce waste by adjusting food preparation in our
Machikado Chubo in-store kitchens to reflect the number of customer visits.

Lawson Farms andcontracted farms nationwide

Raw material
supply■ Number of Lawson Group stores conducting food recycling

Results for about 2,400
LAWSON stores
conducting
food recycling(Stores)
15,000Waste oil10.1kg

0.3

Combustibles

19.3

Non-food waste

Cardboard

14.0

PET bottles 0.6

Cans 2.2

Plastic

3.3

Glass bottles

Product
supply12,000
9,000
6,000
3,000
0

2,381

11,05911,470

47.6

44.7

41.1

34.5

36.5

38.5

2013

2014

10,4682007

Waste oil recycling (left scale)
Recycling into feed and compost (left scale)
Thermal energy recovered (left scale)

22

80
60
40

2015

0

(Fiscal year*2)

Food recycling ratio*1 (right scale)Statutory target (right scale)*1 The food recycling ratio does not include Lawson Okinawa, Inc.,
Lawson Minami-Kyushu Inc. and Lawson Kouchi, Inc.
*2 From April 1 to March 31.

*The sum of food and other waste is 51.0kg.
* From April 1, 2015 to March 31, 2016.

(%)
100

20

22.5

(Base year)

1.2

174

2,475

2,292
906
7,403

170

Use for salads orother food items

Lawson wins the GAP Award 2016 because of the activity toward GAP penetration
conducted by a distribution company and young farmers nationwide
Lawson is working to ensure further food safety as well as to obtain the JGAP ■ Acquisition of JGAP certification As of June 30, 2016
certification*1 in order to establish a proper farm management system for
Farm nameApplication items
Lawson Farms. In July 2016, Lawson and the Lawson Farm
Spinach, Japanese mustard spinach, carrot
Chiba
Onion, Chinese cabbage, lettuce
Hyogo
Presidents Organization were awarded by the Asia GAP Resarch Institute,
Bunashimeji mushroom
Ibarakia certified Specified Nonprofit Corporation, and received the GAP Award 2016.
Cucumber, grape tomato, green spring onion
Ishinomaki
Our activity was valued as the best contribution to GAP penetration. As of
Oita Bungo Ono Green onion
June 30, 2016, 13 Lawson Farms have earned the JGAP certification. By
Yamanashi
Grape
August 30, 2016, 22 Lawson Farms*2 intend to
Hokkaido Honbetsu Wheat
become JGAP-certified farms.
Chinese cabbage, cabbage
Aichi
This is the first case that farms under a corporate
CucumberMiyazaki
Onion
Tokachiagricultural group intend to obtain the JGAP
Hokkaido Iwanai Radishcertification.
*1 JGAP (Japan Good Agricultural Practice):This is the certification for farms that workon food safety and environment
conservation. It is one of the good
agricultural practices that are promoted by
the Ministry of Agriculture, Forestry and
Fisheries of Japan for introduction. The
JGAP standards establish the clear
standards defined by more than 120 checkpoints for agricultural works related to foodsafety and environment conservation suchas management of pesticides or fertilizers. Lawson Farm Presidents*2 The figure includes all Lawson Farms except Organization
for Lawson Farm Jinsekikougenchou (theYoung farmers meet and improve farm
farm acquired JAS standards for organic
management with each other through opinion
vegetables)
exchange or others.

23

Lawson Farms to be certified by August 30, 2016

40.9kg*164

Results for about 430 LAWSON stores in Tokyo

OthersFood

Pre-cut vegetables
Raw material
supplyLawsonstoresJGAP-certified Lawson Farms■ Average daily waste per store

7.8

Manufacturing
plantsImperfect vegetables(broken or spotted surface)

Each day the average store generates 7.8 kg of unsold food waste (boxed lunches, rice balls, etc.) and 2.3 kg of oil(waste oil) used in the preparation of fried foods (figures for stores participating in food recycling). We send unsold
food to recycling plants, where it is processed into feed (for pigs and chickens) and compost. Used cooking oil ismade into livestock feed additives, biodiesel for public buses and additive-free soap. As a result of such initiatives,
we achieved a food recycling ratio of 41.1% in fiscal 2015, above the statutory target of 38.5%.

Unsold foodKatori Process
Center

Akita
NigataNagasaki
Kumamoto
Tottori
Aichi Toyohashi
Ehime
Kagoshima
SatsumaIchiki Kushikino
Oita

Mesclun green
Rice
Leaf lettuce, sunny lettuce, green spring onion, onion
Japanese orange
RadishStrawberry
Japanese orange
Cabbage, radish, carrot, sweet potato, burdock
Cabbage
Lettuce
TomatoEnvironmental Activities

Recycling unsold foodAchieving a food recycling ratio of 41.1%

2.3

Making effective use of imperfect vegetables
Processing imperfect vegetables from Lawson Farms andutilizing them for prepared food or other deli items

Creation of a low-carbon society[Goal]
Reduction of energy
consumption
from electric utilities

Promoting energy efficiency
An eco-friendly model store equipped with the latest technologies
Reducing energy consumption from electric utilities by about 70%
In 2008, Lawson started opening eco-friendly model storesnationwide featuring cutting-edge technologies and verifying
effects of energy-efficient equipment. In 2015, LAWSONStore was opened in Himeji City, Hyogo Prefecture. The goalof the latest model store is to reduce its energy consumption
from electric utilities by about 70% compared with fiscal
2010, which is the highest reduction target ever. We
introduce the equipment demonstrating high effects at
experimental stores like this when installing equipment inregular stores and continue developing new equipment,
promoting further energy efficiency and CO2 emissions
reduction.

by about

70 %Compared with

Introduction of solar power systems
Penetration and expansion of renewable energy
Lawson had installed solar power systems in about 2,000 stores by
fiscal 2015. These systems have a generating capacity of 12 kW,
comprising 10 kW (two 5 kW devices) for use in energy sales and 2 kW
for in-store use.

fiscal 2010
■ Reduction of electricity consumption

through main facilities

Energycreation[First convenience store]
Biomass power generation system
Solar power generation system

19.3%
7.3%

[First Lawson store]
Radiant panel air conditioner (air-cooled type) 3.2%

Energyefficiency Freezing and refrigeration systems using

CO2 coolant + doors of refrigeration cases, etc. 25.9%

12.2%
67.9%

Others
Total

Introducing a natural coolant with lower environmentalload and higher energy efficiency
Freezing and refrigeration systems using CO2 coolant
In fiscal 2010, Lawson began installing freezers and refrigerators that
use CO2 coolant in its stores. The total number of stores with the new
equipment reached about 1,300 as of February 29,2016. The impact of
CO2 coolant on Earth’s atmosphere is very small, just 1/4,000 that ofalternative CFC coolants. CO2 coolant also has a high potential forenergy efficiency.

Reduction ofalternative CFCs

Yumesaki Smart Interchange-mae Store■ Main initiatives
see
page

Radiant panel air conditioner (air-cooled type)18

Radiant panels installed on the ceiling inthe store convey heat effectively tohuman bodies, walls or floors andimproves comfortability and air
conditioning efficiency.

Part of used cooking oil (waste oil)generated from Lawson stores or otherplaces is recycled to produce biodiesel
fuel. The fuel is used for generators topower the store.

Freezing and refrigeration
systems using CO2 coolant

Natural coolants(hydrocarbon, ammonia, CO2, etc.)

see
page

Refrigeration display cases with doors

25

Doors are equipped with refrigeration
display showcases to prevent cool air
from leakage. Thermal insulators arealso enhanced for increased thermal
insulation performance. These
improvements contribute to higher
refrigeration efficiency.

CFC-free freezing and refrigeration
systems are realized by using CO2
coolant. The impact of the coolant on
global warming is just 1/4,000 that ofalternative CFC coolants. The systems
also achieve considerable energy
efficiency.

24

Lawson has selected

CO2 coolant

through use of CO2 coolant

The CFCs formerly used for refrigeration
were found to destroy the ozone layer,
which protects living organisms fromultraviolet radiation. This is why they
were replaced by alternative CFCs.
While alternative CFCs do not damage theozone layer, their greenhouse effect ishundreds or thousands times higher thanthat of CO2. Laws and regulations were
therefore strengthened to reduce their use.
CO2 is particularly safe among natural
coolants.

It functions as a coolant, using
vaporization heat (CO2 consumes
heat when it is compressed andbecomes a gas).

12%

reduction

27%

reduction

Refrigerationequipment

Refrigerationequipment

Electricity consumption
at all storesElectricity consumption
by cooling systems■ Characteristics of main natural coolants

Hydrocarbon

Ammonia

CO2

Flammability

High

High

No

Toxicity

Yes

Yes

No

SafetyEnvironment Minister's Award for Global Warming Prevention Activities
by installing freezing and refrigeration systems using CO2
coolant in Indonesia
Lawson has cooperated with a large Indonesian retailer PT MIDI UTAMA INDONESIA Tbk and promoted the active
installation of freezing and refrigeration systems using CO2 coolant, LED lighting and energy-efficient air-conditioners
at small-sized supermarkets under the Alfamidi store brand.
In December 2015, Lawson received the Environment Minister's Award for Global Warming Prevention Activities forinternational contributions. The activity is valued as a great contribution to prevention of global warming, saving ofenergy and control of air pollutant emissions. This is the first project in the retail business registered under the Joint
Crediting Mechanism (JCM) between Japan and Indonesia.

25

Environmental Activities

Complete phase-outof CFCs

Biomass power generation system■ Reduction of electricity consumption

Why is it good to use CO2 coolant?

Creation of a low-carbon society

CO2 Offset
ProgramResource conservation activities
We cooperate with customers in conducting resource conservation activities including reducing
the use of plastic shopping bags by having store crew ask customers whether they need them,and by creating and distributing our reusable shopping bags, the Convenience Store Eco Bags.
Reducing the use of plastic shopping bags
Reducing the use of plastic shopping bags throughconversation with customers and posters■ Plastic shopping bags used per store

We work to reduce the use of plastic shopping bags by having store crew ask
customers whether they need them, using in-store broadcasting, putting up posters
and handing out reusable shopping bags. We also participate in municipal
campaigns to reduce the use of plastic shopping bags by posting campaign notices
and promoting the use of appropriately sized plastic shopping bags.
In fiscal 2015, the per-store use of plastic shopping bags
decreased by 25.8% compared with fiscal 2000, and theplastic shopping bag handout rate was 76.8%.

1,200

76.3

77.1

76.8

683

667

668

300

75
50
25

2000
2013
(Base year)

2014

Penetration of Convenience Store Eco Bags
Distribution of 4.34 million* reusable shopping bags
Lawson makes Convenience Store Eco Bags to help reduce the use of plastic shoppingbags. These reusable shopping bags are just the right size for the boxed lunches orbottled drinks that customers buy frequently. In March 2007, we started handing out
these bags in some LAWSON stores to promote our Bring Your Own Bag campaign.
Later, we started selling the bags through Loppi multimedia information terminals. We
also promote penetration of the bags outside the company by releasing the bags’
specifications and inviting other companies to collaborate.
We have distributed 4.34 million reusable shopping bags* in the 8 years since weintroduced the initiative.
* Including reusable shopping bags other than our Convenience Store Eco Bags.

■ Total number of distributed reusable shopping bags
Fiscal 20154.29 millions 4.31millions 4.34 millions
26

Purchaseof offset
credits02015 (Fiscal year)

Iwate Stores Earn Eco Shop
Certification
In Iwate Prefecture, storesthat proactively endeavor to
reduce waste and promote
recycling have been certified
as Eco Shops by Iwate
Prefecture. LAWSON stores inMorioka and other cities havereceived the certification andactively endeavor to reduce
the use of plastic shoppingbags and promote therecycling of waste.

Purchase of offset
credits through Loppi

We send a certificate**Excluding products with
CO2 offset credits attached

Notice oftransfer

Purchase of CO2
offset products

Helping to reduce
Japan’s
net CO2 emissions

Offset credits created throughthe CO2 reduction businessin developing countries(hydropower electricity generation, etc.)
and the CO2 reduction business in Japan

Offset credit
transfer

Ministry of the Environment/Ministry of Economy,
Trade and Industry
Quota Account Inventory of Japan (depreciation account)

Total CO2 offset

Total number of participating

customers

31.96 million

Approx.

26,100 tons
(As of February 29, 2016)

Carbon offset for G7 2016 Ise-Shima summit
At the G7 2016 Ise-Shima summit that was held on May 26-27th (Thu-Fri) in Mie Prefecture, Japan, the Japanese
Government cooperated with companies and local governments to offset greenhouse gas emissions from the summit
meetings.
Lawson agreed to this initiative and offered 60 t-CO2 of carbon credits. The credits were generated
by upgrading hospital facilities and freezers under the University of Tokyo Sustainable Campus
Project. Part of the credits was used to fully offset approximately 20,000 tons of greenhouse gas
emissions generated by the travel and accommodation of G7 delegations and related persons(including international agencies and the media) and by the usage of electricity or other energy
sources at the summit site.

27

CO2
reductionbusiness

Environmental Activities

Prefectures: Fukushima, Tottori, Okayama, Shimane,
Fukuoka, Nagasaki, and Kagoshima.
Cities: Kawaguchi (Saitama), Suginami (Tokyo), Musashino(Tokyo), Mizuho (Tokyo), Ogaki (Gifu), Kyoto, Izumiotsu(Osaka), Nishinomiya (Hyogo), Okayama and Fukuoka.

Fiscal 2014

100

900

600

0

Participating in the
CO2 Offset Program（%）

Exchange of points foroffset credits■ Municipalities conducting campaigns to
reduce the use of plastic shopping bags

Fiscal 2013

900

The idea behind CO2 offsets is that the amount of the purchaser’s CO2
emissions is offset by efforts to reduce them elsewhere, such as afforestation,
forest preservation and clean energy use. LAWSON customers can exchange
shopping reward points acquired by using their Ponta multi-partner loyalty
point cards for CO2 offset credits or purchase CO2 offset products. By offering
these credits, we help customers offset their CO2 emissions.

Customer

Plastic shopping bags used per store (left scale)
Plastic shopping bag handout rate (right scale)（kg）

How the CO2 Offset Program works to reduce
customers’ CO2 emissions

Creation of a low-carbon society■ CO2 emissions from our supply chain in fiscal 2015

Care for the environment in the supply chain

0.54 %［26.5］

Electricity consumption by headquarters,
areas, branches, and Company-operated
storesLawson operates as a manufacturing retailer based on a small commercial area model, producing high value-added products and selling them in customers’ neighborhoods.
To support these operations, Lawson is enhancing efficiency by expanding its involvement inevery stage of the supply chain, avoiding waste of ingredients in food processing and maximizing
distribution efficiency.
In all these efforts, we are working on reducing the environmental burden.

0.45％［21.8］*

Waste materials generated by storesand industrial waste generated attimes of store closures and remodeling 5

Disposal of containers,
disposable chopsticks andplastic shopping bags 5

5 7

0.70％［34.2］

Gasoline consumption
by company vehicles 6

Electricity consumption associatedwith procurement of electric power

0.11%［5.5］* CO 2 emissions in brackets(thousand tons)

1.46％［71.1］

Business trips 7

0.01%［0.5］Energy consumption
by delivery centers 3

1.71％［83.2］■ Materials flow in our supply chain•Electricity•Water•Gasoline & diesel fuel•Crude oil•Foodstuffs, etc.

•Electricity •Water•Propane gas•Crude oil•Raw materials &packing materials, etc.

•Electricity•Gasoline, diesel fuel &natural gas•Packaging materials•Diesel fuel & natural gas•Electricity•Water•Containers &packaging, etc.

•Gasoline•Electricity•Electricity•Water•Paper &office supplies,
etc.

Total CO2
emissions

4,868.4

INPUT

4Electricity consumption
by franchise stores 522.42％［1,091.3］

thousand tons

Manufacturing plants

Delivery centers

Delivery vehicles

Company
vehiclesStoresHeadquarters & offices

Stocked raw materials 1 2
72.60％(private and national brand products,［3,534.3］
plastic shopping bags, etc.)

OUTPUT•CO2 1 *•Waste materials•Effluent•CO2 2 *•Waste materials•Effluent•CO2 3 *•Waste materials•CO2 4 *•CO2 5 *•Waste materials•Effluent•CO2 6 *Calculations are based on “Explanations by Industry (Retail Industry)
for the Basic Guidelines on Accounting for Greenhouse Gas Emissions
throughout the Supply Chain,” Ver. 1.0•CO2 7 *•Waste materials•Effluent* The numbers placed after “CO2” correspond to those in the pie chart at right.

Developing products using domestic raw materials

Environmentally-friendly containers and packaging

Minimizing waste in the production process

Promoting energy efficiency in the delivery process

Reducing energy consumption intransportation

Reducing energy consumption intransportation

Introduction of the Production Process
Management System

Promoting efficient deliveries andeco-driving

Lawson produces boxed lunches, rice balls, desserts and otherproducts that make use of domestically sourced, seasonal
ingredients. This not only contributes to the revitalization of local
communities across Japan, but it also reduces energy
consumption, because the ingredients do not have to travel as far
as those imported from overseas.

Reducing CO2 emissions by using lighter, plant-derived containers
and packaging. We have reduced CO2 emissions by 40% just bylimiting the use of wrapping films around the lids of lunch boxes.
Our cold noodle containers are made from bio-PET plastic, part ofwhich is derived from sugarcane.

To reduce waste in the manufacturing stage, we have introduced
the Production Process Management System, which carefullymeasures ingredients, product volume and servings down to agram.

LAWSON aims to deliver products efficiently by promoting
multi-drop deliveries and optimizing delivery frequency. In addition,
our trucks are fitted with eco-friendly tires to improve fueleconomy. LAWSON promotes eco-driving by using a traffic control
system that monitors the status of the trucks on the road. We also
raise awareness by training drivers to prevent unnecessary vehicle
idling and noise.

[Raw materials procurement][Manufacturing plants][Manufacturing plants][Delivery vehicles]■ Container/packaging weight and CO2 emissions
Total weight (left scale)CO2 emissions (left scale)

Delicious! Local specialties
Miyazaki gourmet boxed lunch（t）

Weight per container (right scale)（g）41,57640,00035,00030,00025,0005.81

20,000Mont Blanc dessert made ofJapanese chestnuts

15,00010,00010,68528,54232,511

0

28

8
7
6

4.91

5.02

5.41

10,018

10,18910,339

5
4
3
2
1

5,000

Note: Not all the products are shown. Some may no longer be available.

35,891

2006(Base year)

2013

2014

0

2015 (Fiscal year)

29

Environmental Activities

Raw materials
procurement

Active participation in social contribution activities

Observance of laws and regulations

A good community member

We will observe laws and internal rules relating
to environmental preservation activities.

Lawson participates proactively in local cleanup and beautification activities andenvironmental events that are hosted by municipalities or other organizations.
In local environmental events, we introduce our environmental activities andpromote the Lawson Green Fund.

Promoting beautification of local areas with
community residents
Helping to maintain a clean environment as
a community member
Lawson participates in local
cleanup and beautification activities
around rivers and parks incooperation with the municipalities,
companies and residents of thecommunities in which it operates.
Franchise owners, store managers,
store crew and employees of theLawson Group, as well as theirfamilies and Lawson’s business
partners, join the residents inpicking up trash and beautifying thecommunities in which they live.

All Kyoto Beautification Drive
Date: November 1, 2015 (Sun.)
Participants: 40 (total participants: 3,600)
Places: Kyoto City (shopping districts and tourist
spots)We have been active participants since 2004.

Arakawa Clean Aid

Fukuoka Love Earth Cleanup

We also participate in local
environmental events byintroducing our environmental
activities and the Lawson Green
Fund at a booth and conducting
fun programs to stimulate visitors’interest and raise awareness ofenvironmental preservation.

Date: May 15, 2015 (Sun.)
Participants: 74 (total participants: 820)
Places: Oohori Park (Chuoh-ku, Fukuoka City)
Collecting about 66 bags of trash
We have been active participants since 1994.

Sendai Eco Festa 2015

Awaji Island Friendship Festival

Date: September 6, 2015 (Sun.)
Place: Civic Square, Kotoudai Park (Aoba-ku,
Sendai City, Miyagi Prefecture)
We have been active participants since 2012.

Date: November 14 and 15, 2015 (Sat. and Sun.)
Place: Onokoro Theme Park of Awaji World Park,
Awaji Branch of Animal Care Center (Awaji City,
Hyogo Prefecture)
We have been active participants since 2009.

30■ Main laws and regulations
Name

Category

Act on the Rational Use of Energy (Energy Saving Act)

Energy efficiency

Act on Promotion of Global Warming Countermeasures(Global Warming Countermeasures Act)

Energy efficiency

Waste Management and Public Cleansing Act

Waste reduction

Law for Promotion of Recycling and Related Activities for Treatment of Cyclical
Food Resources (Food Waste Recycling Law)

Waste reduction

Law for the Promotion of Sorted Collection and Recycling of Containers andPackaging

Waste reduction

Private Sewerage System Act

Water pollution

Act on Rational Use and Proper Management of Fluorocarbons(Fluorocarbon Emission Control Act)

Ozone layer
protection

Act on Special Measures Concerning Procurement of Electricity from Renewable
Energy Sources by Electricity Utilities (Renewable Energy Act)

Energy efficiency

Promotion of communication

We will foster greater awareness about environmental
preservation by promoting education,
and will also promote communication with stakeholders.

Date: November 21, 2015 (Sat.)
Participants: 97
Place: Arakawa Riverside (Edogawa-ku, Tokyo)
Collecting 65 bags of trash and bulky waste items
We have been active participants since 1994.

Participation in local environmental events
Introducing Lawson Green Fund

The Lawson Group observes
environmental laws andregulations, identifies potential
environmental risks throughinternal audits and endeavors toprevent environmental accidents.
The Group also shares results ofinternal audits, trends of new
regulations, examples of accidents
experienced by other companies
or other information within theGroup, and seeks to raiseawareness of the whole Group.

Promotion of social and environmental education
Groupwide training to raise awareness and deepen knowledge
High levels of awareness, knowledge and information are essential forcontributing to society and the environment. The Lawson Group provides
social and environmental education for headquarters employees as well
as for franchise owners and store managers and crew. Education of
headquarters employees begins with new employee training and extends
to annual general environmental training of all employees via e-learning.
Franchise owners and store managers and crew receive training at thetime of store openings and a continuous flow of information throughin-house magazines and our Environmental Report.
We have been urging the representatives responsible for promoting CSV*
activities in the various departments to participate in internal and external
training and take the environmental certification test to encourage theiracquisition of broader knowledge.
*CSV: Creating Shared Value, which seeks to create new value through business activities that bothaddress social issues and contribute to corporate growth31■ CSV Subcommittee
With the CSR Promotion Department of
the Business Operations Support
Division acting as a secretariat, the CSV
Subcommittee convenes meetings every
month attended by representatives ofheadquarters, the various areas and theGroup companies responsible for CSV
promotion. Its principal activities include
managing progress and sharing
information with respect to social andenvironmental goals, providing guidance
and assistance for stores, responding tointernal and third-party audits, andpromoting social and environmental
education.

Continuous improvements

About us
We will strive to preserve the environment by utilizing ourenvironmental management systems to make continuous
improvements, which will be measured against objectives and targets.
Target image of Lawson’s social and environment activities
Contributing to achieving a sustainable society fromtwo perspectives.
The Lawson Group seeks to contribute to achievement of a sustainable
society from the following two main perspectives.
First, we pursue activities that make proactive contributions to society andthe environment. In particular, we are endeavoring to determine thevolume of CO2 emissions released from our supply chains and installing
the latest energy-efficient equipment in our stores as part of our efforts to
reduce CO2 emissions from our operations. Second, we provide proactive
support for our customers’ social and environmental activities by
delivering eco-friendly products and services.

■ Lawson Group’s target image

Achievement of asustainable society

Proactive social andenvironmental activities

We are employing the ISO 14001 environmental management system topromote business activities that are considerate of society and theenvironment and implementing the PDCA (Plan-Do-Check-Action) cycle topromote a harmonious relationship with society and reduce the environmental
burden.
To promote the ISO 14001 environmental management system, the CSR
Promotion Department of the Business Operations Support Division acts as asecretariat, and cooperates with the representatives of headquarters, thevarious areas and the Group companies responsible for CSV* promotion totake activities including managing progress with respect to social andenvironmental goals, providing guidance and assistance for stores andresponding to internal and third-party audits.
The representatives meet once a month, and hold the CSV Subcommittee thatmanages the progress and shares information, provides environmental
education or takes other activities based on observance of laws andregulations (see page 31).
To check if the management system is functioning effectively, in addition tointernal audits conducted several times a year, the Company is subject tothird-party audits. We are continuously verifying the status of our activities
through such means and working to improve them.
* CSV: Creating Shared Value

32

Company name
Headquarters
Chairman and CEO,
Representative Director
President and COO,
Representative Director
Established
Capital
Number of employees

April 15, 1975
58,506.644 million yen
8,294

Kanto/Koshinetsu region

Tohoku region

IbarakiTochigi
Gunma
Saitama
Chiba
Tokyo
Kanagawa
Niigata
Yamanashi
Nagano■ We utilize an environmental
management system to monitor progress

ActionPlan

Environmental
management system
ISO 14001

Check

Aomori
Iwate
Miyagi
Akita
Yamagata
Fukushima

219
165
208
184
81
107

[Applications forISO14001 certification]

158
147
101
532
464
1,535
835
139
119
171

Total number of stores (in Japan and overseas)*

13,273stores

As of February 29, 2016

Chubu region

Kinki region

Chugoku region

Shiga
154
Kyoto
322
Osaka
1,010
Hyogo
640
Nara
128
Wakayama
134

Tottori
Shimane
Okayama
Hiroshima
Yamaguchi

Kyushu/Okinawa region

ToyamaIshikawa
Fukui
Shizuoka
Aichi
Gifu
Mie

189
104
106
236
581
156
121

Shikoku Region
Tokushima
Kagawa134
131

1,413 stores

115
120
155
186
123

609 stores
Ehime
KouchiFukuoka
Saga
Nagasaki
Kumamoto
Oita
MiyazakiKagoshima
Okinawa

447
66
105
140
169
103
192
191

212
132

* The total number of stores and number of stores in Japan include stores operated under Lawson Mart, Inc., Lawson Okinawa, Inc., Lawson Minami Kyushu,
Inc., Lawson Kouchi, Inc., and SEIJO ISHII, CO., LTD. For SEIJO ISHII, CO., LTD., only its company-operated stores are included.
* The numbers of stores by region and by prefecture do not include those operated by SEIJO ISHII CO., LTD.

758stores

Beijing

Chongqing(As of March 1, 2016)19 headquarters, 8 areas,
4 Group companies and 12,395 stores.

* Net sales for all stores (consolidated) is the sum of total sales by the domestic
convenience store business, overseas business and SEIJO ISHII stores (consolidated
subsidiaries only).
For the SEIJO ISHII business, only the total for its company-operated stores is included.

4,201stores 1,493 stores 2,388 stores 699 stores

Overseas stores

Do

Franchise chain development of LAWSON,
NATURAL LAWSON and LAWSON STORE100
Net sales for all stores 2,049.5 billion yen*
Number of stores
13,273 stores
Operating areas
All 47 prefectures in Japan,
China (Shanghai, Chongqing, Dalian, Beijing),Indonesia, Hawaii, Thailand and Philippines

12,515stores

Hokkaido region

964 stores

Business activities

Sadanobu Takemasu

Areas in which stores are operated

628 storesSupport for customers’
activities through products
and services

As of February 29, 2016 (Consolidated)(As of June 1, 2016 for representatives)

Lawson, Inc.
East Tower, Gate City Ohsaki,
11-2, Osaki 1-chome, Shinagawa-ku,
Tokyo 141-8643 Japan
Genichi Tamatsuka

Number of stores in Japan*

Reduction of theenvironmental burden in
everything from raw
materials procurement tosales activities at stores

Environmental management system
Utilizing ISO 14001 environmental management
system to reduce environmental burden

Cooperative social andenvironmental
activities with customers

Corporate profile

Thailand34 stores

Dalian53 stores

110 stores
Shanghai

47 stores

458 stores

16 stores

The Philippines

HawaiiWuhan(three stores opened in May 2016 at the same time.)

Indonesia

33

2 stores38 stores