29 June 2017

Total Renewal of Public Toilets in Narita Airport's Terminals

Stage 1: Two New Designs to Open in Mid-August this year- Pushing Forward with Universal Design ConceptAs was announced in May 2016, work is currently underway to carry out a complete renewal of all
public toilets in the airport and to incorporate Universal Design* elements such as audio guidance,
flashlights and L-shaped handrails to enable Narita to accommodate the large influx of visitors to thegateway to Japan in the lead up to the 2020 Tokyo Olympic and Paralympic games.
As part of this initiative, frequently used toilets along the main passenger passages in particular are
undergoing a transformation into designer toilets showcasing the most advanced technology andincorporating a range of multipurpose toilet features, large cubicles to accommodate bulky luggage, andspacious vanity unit areas.

As the first stage of this project, we are delighted to announce that in mid-August this year, designer
toilets will open in the following two locations of Terminal 2: ① the arrival lobby on the 1st floor and ②
Narita 5th Avenue on the 3rd floor of the Main Building. (Please refer to the attachment for more details.)① Toilet in the arrival lobby, 1F, Main Building, Terminal 2Illustration of the interior② Toilet in Narita 5th Avenue, 3F, Main Building, Terminal 2Illustration of the interior“NARITA 5th AVENUE”

Attachment

Overview of Refurbishment
All toilets equipped with audio guidance, flashlights, L-shaped handrails and other Universal Designfeatures in accordance with various guidelinesWarm water bidet seats on all toilets, Japanese style toilets converted to Western style
Designer toilets with the most advanced toilet technology (6 locations in Terminal 1, 5 locations inTerminal 2)Revamped walls, ceilings and other interior features

All of these improvements will take place in Terminals 1 and 2.
Terminal 3 already has warm-water bidet seats so work will involve incorporating Universal Design.
*Universal Design is a design concept for facilities and equipment that enables barrier-free accessibility to all membersof society. (Source: Barrier Free Universal Design Guidelines (Cabinet Office, Government of Japan))Number of Toilets Earmarked for Refurbishment and Renovation ScheduleLocation

Terminal 2

Number of Toilets

FY2017FY2018▼ Now

66 locations(including designer toilets in 5 locations)*

By end of Sep 2018

*2 of the 5 locations will open in mid-August

Terminal 1
Terminal 3

FY201968 locations(including designer toilets in 6 locations）
By end of March 2020

13 locations

Work will be carried out in stages and the toilets will be opened as each one is completed.

Designer Toilet FeaturesIn order to alleviate the overflow of customers wanting to use the multipurpose restrooms, ostomate
sinks, diaper changing tables and changing platforms will also be installed in the ordinary toilet
cubicles to decentralize their functions.

Wide cubicles to accommodate bulky luggage

Easily-accessible vanity areasLayout designed to accommodate customer flow lines and leading edge toilet equipment installed

Example: Central toilet in the arrival lobby on the 1st floor of the Main Building
Cubicle equippedwith ostomate
sink and diaper
changing table
Simple flow lines

All cubicles can accommodate bulky luggage

Multipurpose restrooms

Cubicle equippedwith ostomate
sink and diaper
changing table

Children's toilet

Cubicle canaccommodate
large baggage
cartCubicle canaccommodate
large baggage
cart

Audio guidance system