Matrox® Extio™ Central Manager
User Guide

20267-301-0320
2021.01.08

www.matrox.com/video

Contents
1 Matrox Extio Central Manager software .......................................................... 5
1.1 Before you begin.................................................................................................. 5
1.2 Installing your software........................................................................................ 6
1.3 Accessing Matrox Extio Central Manager ........................................................... 7
1.4 More information.................................................................................................. 7

2 Getting started .................................................................................................. 8
2.1 Extio Central Manager main interface ................................................................. 8
2.2 Extio Central Manager main menu ...................................................................... 9
2.3 Extio Central Manager basic functions.............................................................. 10
2.4 Understanding your Extio devices..................................................................... 11
2.5 Opening the information dashboard.................................................................. 13
2.6 Understanding the status of your devices......................................................... 13

3 Setup overview................................................................................................ 15
3.1 Before you begin................................................................................................ 15
3.2 Basic setup ........................................................................................................ 15
3.3 Using Quick setup ............................................................................................. 17

4 Logging in and out .......................................................................................... 18
4.1 Logging into Extio Central Manager .................................................................. 18
4.2 Logging out of Extio Central Manager............................................................... 18
4.3 User access ....................................................................................................... 18

5 Discovering devices manually ........................................................................ 20
5.1 Scanning one or more IP addresses.................................................................. 20
5.2 Scanning a range of IP addresses..................................................................... 20

6 Using the connection broker .......................................................................... 21
6.1 Understanding the icons.................................................................................... 21
6.2 Allowing a connection between devices ........................................................... 21
6.3 Filtering by group............................................................................................... 22
6.4 Select the monitor to use................................................................................... 22

2

Matrox Extio 3 Series – User Guide

7 Managing users............................................................................................... 23
7.1 Adding users...................................................................................................... 23
7.2 Deleting users .................................................................................................... 23
7.3 Overwriting a password (local users only) ......................................................... 24
7.4 Granting privileges............................................................................................. 24
7.5 Logging in automatically (local users only) ........................................................ 24

8 Extio 3 Transmitter (Tx) settings ..................................................................... 25
8.1 Sharing mode .................................................................................................... 25
8.2 EDID................................................................................................................... 25
8.3 Using the EDID from a file.................................................................................. 26
8.4 Streaming........................................................................................................... 27
8.5 Network ............................................................................................................. 28
8.6 Date and time .................................................................................................... 29
8.7 More options...................................................................................................... 30

9 Extio 3 Receiver (Rx) settings........................................................................ 32
9.1 Connection ........................................................................................................ 32
9.2 Monitors............................................................................................................. 34
9.3 Aggregator mode............................................................................................... 36
9.4 OSD (On-screen display) ................................................................................... 45
9.5 USB.................................................................................................................... 46
9.6 Audio.................................................................................................................. 46
9.7 Transmitter discovery......................................................................................... 47
9.8 Network ............................................................................................................. 48
9.9 Date and time .................................................................................................... 49
9.10RS232 ................................................................................................................ 50
9.11Keyboard shortcuts ........................................................................................... 51
9.12More options ..................................................................................................... 53

10 Importing and exporting device settings ....................................................... 55
10.1 Exporting ........................................................................................................... 55
10.2 Importing............................................................................................................ 55

11 Adjusting the date and time of your device ................................................... 56
11.1 Setting the date and time .................................................................................. 56
11.2 Setting the time zone......................................................................................... 57

Matrox Extio Central Manager – User Guide3

12 Notes and limitations ...................................................................................... 58
12.1 General .............................................................................................................. 58
12.2 Network ............................................................................................................. 58
12.3 Date and time .................................................................................................... 58

13 Troubleshooting .............................................................................................. 59
13.1 What to do if you have a problem...................................................................... 59
13.2 Common problems and solutions...................................................................... 59

14 Appendix A – Setting up link redundancy...................................................... 63
14.1 Connection setup guidelines ............................................................................. 63
Enabling link redundancy64
Disabling link redundancy64

15 Appendix B – Configuring your audio settings .............................................. 65
15.1 Receiver output ................................................................................................. 65
15.2 Receiver input .................................................................................................... 66
15.3 Receiver audio destination ................................................................................ 67

16 Appendix C – Firewall requirements .............................................................. 68
16.1 Extio Central Manager software ........................................................................ 68
16.2 Firmware updater............................................................................................... 68
16.3 Extio 3 devices................................................................................................... 69
16.4 Accessing your Windows Firewall settings........................................................ 70
16.5 Adding rules to your Windows Firewall settings................................................ 71

17 Customer support ........................................................................................... 73
17.1 Matrox web ........................................................................................................ 73
17.2 Technical support .............................................................................................. 73
17.3 View your warranty information ......................................................................... 73
17.4 View the third party software notices ................................................................ 73
17.5 Register your Matrox product............................................................................ 74

4

Matrox Extio Central Manager – User Guide

1 Matrox Extio Central
Manager software
Matrox Extio Central Manager software enables you to remotely manage,
monitor, and configure your networked Extio 3 devices.
Note: This guide describes all Matrox Extio Central Manager features and controls.
However, the support and availability of some of the Matrox features and controls detailed
in this document depends on your product and software version.

1.1 Before you begin
To get the most out of your product:Make sure you connect your product before configuring Extio Central Manager
software. For more information on the connection setup of your product, see the user
guide for your Matrox hardware.

Whenever you change your connection setup, make sure you’re using the correctconnectors and that all connectors are properly fastened. Also, don’t change connections
while your Extio transmitter and receiver are turned on.

You may need administrator rights to install or uninstall certain software. For more
information, see Windows documentation or contact your system administrator.

To assign an initial IP address to your devices, a DHCP (Dynamic Host Configuration
Protocol) server is required.



Windows Server 2016 and Windows Server 2008 R2 – Make sure the SSDP Discovery
service, network discovery, and file sharing options are enabled.

1.1.1 Software versions and mismatches

Make sure all of your Extio 3 transmitter and receiver devices are using the latest versionof the Matrox Extio 3 firmware. Also, all Extio 3 devices must use the same version of thefirmware package.

The version of your firmware package must match the version of your Extio Central
Manager software package. If a mismatch is detected, a warning ( ) icon appears on
the device tile.

For more information on updating your firmware package, see your Matrox Extio 3 Series User
Guide.

Matrox Extio Central Manager – User Guide5

1.1.2 Supported operating systems
Matrox Extio Central Manager supports the following operating systems:Windows® Server® 2016

Windows® 10 (64-bit)Windows® Server® 2008 R2



Windows® 7

1.1.3 Supported Matrox hardware
Matrox Extio Central Manager supports the following Matrox hardware:

Extio N3408 transmitter card

Extio N3408 transmitter unit

Extio N3408 receiver unit

Extio N3208 transmitter card

Extio N3208 transmitter unit

Extio N3208 receiver unit

1.1.4 Obtaining Matrox Extio Central Manager
Matrox makes the latest Extio Central Manager software available on the Matrox web site(www.matrox.com/extio3/software).

1.2 Installing your software
To install the software for your Extio 3 product, run the installation program for your software
package on any system on the network. Follow the on-screen instructions.
Note: Only one (1) instance of Extio Central Manager software needs to be installed.

6

Matrox Extio Central Manager – User Guide1.3 Accessing Matrox Extio Central Manager
Windows 10/7 – To access the main interface of Extio Central Manager:

Windows 10 – Click Start  All apps*  Matrox Extio Central Manager*  Matrox Extio
Central Manager. (* Depending on your configuration of Windows, this part may not benecessary.)Windows 7 – Click Start  All Programs (or Programs)  Matrox Extio Central
Manager*  Matrox Extio Central Manager. (* Depending on your version andconfiguration of Windows, this part may not be necessary.)

1.4 More information
This guide assumes your Matrox product is properly connected. For more information on theconnection setup of your product, see the user guide for your Matrox hardware.
Be sure to check for any last-minute release notes included with your product. Also, check the Matrox
web site (www.matrox.com/video) for the latest Matrox software, technical support, and productinformation.

Matrox Extio Central Manager – User Guide

7

2 Getting started
This section describes the main interface, main menu, and basic functions of Matrox Extio Central
Manager software.

2.1 Extio Central Manager main interface

8A

Main menu

The Extio Central Manager main menu contains options for
managing users and passwords. For more information, see “2.2
- Extio Central Manager main menu”, page 9.

B

Device groupsYour Extio 3 devices are depicted as colored tiles and sorted into
groups. For more information, see “2.4 - Understanding your
Extio devices”, page 11.

C

Device tiles

Your Extio 3 devices are depicted as colored tiles. For more
information, see “2.4 - Understanding your Extio devices”, page
11.

D

Information
dashboard

The dashboard provides information for a device (such as thedevice type, serial number, firmware version, name, IP address,
date, time, and status). For more information, see “2.5 Opening the information dashboard”, page 13.

Matrox Extio Central Manager – User Guide

E

Device filtering

The devices are filtered by status, user privileges, and type. You
can also choose to show more or less information on your device
tiles. For more information, see “2.4.3 - Filtering your device
tiles”, page 12.

F

Basic functions

These buttons provide the basic functions for Extio Central
Manager software. For more information, see “2.3 - Extio
Central Manager basic functions”, page 10.

2.2 Extio Central Manager main menu
The main menu of Extio Central Manager contains the following options.
Log in / Log out

Log into your Extio 3 device by entering the user type (local useror domain user), user name, and password for your Extio 3
device.

Manual device discovery

Extio Central Manager automatically detects the devices in yoursubnet. If devices aren’t automatically detected, you canmanually add these devices. For more information, see “5 Discovering devices manually”, page 20.

Connection broker

Allow connections between your Extio transmitter and receiverdevices. For more information, see “6 - Using the connection
broker”, page 21.

Change password

Change the password for your Extio 3 Series products. For more
information, see “4.3.2.1 - Changing your device password(local users only)”, page 19.

Manage users

Manage the users for your Extio 3 Series products. For more
information, see “7 - Managing users”, page 23.

Quick setup

Provides a checklist to quickly configure your Extio software anddevices. For more information, see “3.3 - Using Quick setup”,
page 17.

About

Provides information specific to your Extio Central Manager
software (such as the version).

Matrox Extio Central Manager – User Guide9

2.2.1 Extio Central Manager shortcut menu
To access the shortcut menu, right-click your device tile. The menu items available will varydepending on your product and setup. The menu items include:
RebootClick this to reboot your device. This keeps all of your device
settings, including the IP address and password. After rebooting
your device, allowed connections are restored.

Multi-device settings

Select multiple receiver device tiles ( ), then click this to see
the settings for those devices. To modify your settings, enable
Modify settings.

Attempt wake

Click this to wake up your transmitter which is asleep.

Open settings

Click this to see the settings for your device. This opens the last
page accessed.

Remove lost devices

Click this to remove a device that’s listed as Lost (dark grey) or
Undetected (black).

Move to group

To create a new tile group, right-click a tile, select Move to group
 Create a new device group, then enter a new Name. The tileused to create the new group moves to that new group. For more
information, see “2.4.1 - Device groups”, page 11.

2.3 Extio Central Manager basic functions
The following buttons provide basic functions for managing your Extio Central Manager software.
RebootClick this to reboot your device. This keeps all of your device
settings, including the IP address and password.

Apply / Cancel

Click Apply for your changes to take effect. Click Cancel todiscard any changes that weren’t applied.

Back

Click this to return to the main interface.

Open settings

Select a device tile, then click this to see the settings for thatdevice. This opens the last page accessed.

Multi-device settings

Select multiple device tiles (only transmitter devices, only
receiver devices, or a mixed selection of both receiver andtransmitter devices)), then click this to see the settings for thosedevices. When you choose both transmitter and receiver devices,a Mixed selection message screen displays with the option to
select which devices to open.

Undo changes

Click this to undo your last changes.

10 Matrox Extio Central Manager – User Guide2.4 Understanding your Extio devices
In Extio Central Manager, the Extio 3 devices are depicted as colored tiles and sorted into groups. To
understand the status of your devices, see “2.6 - Understanding the status of your devices”, page 13.

2.4.1 Device groups
When Extio Central Manager is started for the first time, or whenever a new device is detected, thedevice or devices are added to the New devices group. These devices can then be sorted into groups.
Managing your device groups

To collapse or expand the tile list under a group, click the arrow (

/

).



To create a new tile group, right-click a tile, select Move to group  Create a new device group,
then enter a new Name. The tile used to create the new group moves to that new group.

To reorder your groups, right-click next to the group name, then select a location for that groupin the group list.

To rename a group, double-click the group name, then enter a new name for the group.



To shift tiles from one group to another, drag and drop the tiles from the current group into thetarget group.



Tiles can’t be deleted. They can only be moved from one group to another.



When there are no tiles left in a group, the group automatically disappears.

Matrox Extio Central Manager – User Guide 11

2.4.2 Device tiles
The tile provides the following information about yourdevice.

A

Device type identified by icon:– Extio 3 transmitter device.
– Extio 3 receiver device.

B

Device serial number.

C

Device name, device serial number, or IP address, depending on the status of the Extio
3 device. It also indicates if the device is Connected to a device (and the name of theconnected device or user name) or Not connected to a device.

D

Device status (tile color and border color). For more information, see “2.6 Understanding the status of your devices”, page 13.
Note: The version of your firmware package must match the version of your Extio Central
Manager software package. If a mismatch is detected, a warning ( ) icon appears on thedevice tile. For more information, see “1.1.1 - Software versions and mismatches”, page 5.

Managing your device tiles
To reorder your tiles, drag a tile to a new location.

To move a tile to a different group, drag the tile to a new group. You can also right-click the tile,and select a group.

To access the settings of a device, select a device, then click Open settings.

To rename a device, click Open settings, then enter a new Name for that device.



To delete a device that’s lost or undetected, click the Delete (the tile, and click Remove lost devices.

) icon. You can also right-click

2.4.3 Filtering your device tiles
You can filter your devices by status, privileges, and device
type. The number at the top indicates the total number ofdevices. The number in the colored tiles indicate the numberof devices with that status.
To filter your devices, click the appropriate tile. You can select multiple tiles to view devices with adifferent status. While filtering is in effect, at least one tile is highlighted.

12 Matrox Extio Central Manager – User Guide

2.4.3.1 Showing details
Click this to determine how much information to show on the device tile in the Extio Central
Manager main interface.
To show only the device name (except when the device is selected or when hovering over it with yourmouse), click Show less details. To show all device information (including the device name, serial
number, and status), click Show more details.

2.5 Opening the information dashboard
To see the current status and information of a device, select the device, then click the ( ) at thebottom of the Extio Central Manager main interface. This opens an information dashboard.

The dashboard provides the Details (such as the device type and software information, telemetry,detected monitors, and inputs) of a device and streaming Statistics for each monitor connected tothat device.

2.6 Understanding the status of your devices
Depending on the status of a device, the color of the tile changes:
Active(Green)Device is active and working properly. It also indicates if thedevice is Not connected to a device.

Connected(Bright green)

Connection between a transmitter device and receiver device isallowed. It also indicates if the device is Connected to a device
and the name of the device it’s connected to. For more
information on allowing a connection between devices, see “6 Using the connection broker”, page 21.

Unresponsive(Yellow)

Device is unresponsive.

Matrox Extio Central Manager – User Guide 13

Error detected(Red)

Device has encountered an error. The status and information of
the device can’t be updated by Extio Central Manager. To fix
this, try rebooting your device.

Detected(Light grey)

Device is present on the network but not initialized. When adevice is present on the network, the IP address appears on the
tile.

Lost
(Dark grey)

Device was once detected, but can no longer be detected by
Extio Central Manager. When a device is no longer detected, thetile lists the last known IP address of that device.
Transmitter only – If your transmitter is Lost, and you can’t
reboot your device, your device may be asleep. To wake up yourtransmitter, right-click your device tile, then click Attempt
wake.

Undetected(Black)Device can’t be detected by Extio Central Manager. When adevice is no longer detected, the tile lists the last known IP
address of that device.
To remove the tile of a device that’s no longer needed, select thetile and click the Delete ( ) icon.

2.6.1 User access privileges
Depending on the user access privileges of a device, the color of the tile border changes.
View only(Red border)

Device can be accessed, and the settings of the device can beviewed but not modified. To modify the settings, you need avalid password and user name. Extio 3 Series devices must be
configured with your user name and password.

No device administrator(Red dotted border)

Device can be accessed, and the settings of the device can beviewed, but not modified. To modify the settings, you need totake ownership of that device. For more information, see “ Take ownership of a device”, page 16.

Unknown(Grey border)

Device can be accessed but no password was created. You’re
prompted for a password when you click Apply. Once a
password is provided, the status becomes View only.

Modify settings(Black border)

Device can be accessed and the settings can be modified. A valid
password is provided.

14 Matrox Extio Central Manager – User Guide

3 Setup overview
The following section explains the basic steps needed to set up your Extio Central Manager softwareand devices.

3.1 Before you begin


Before configuring Extio Central Manager software, make sure you connect yourproduct and that all of your Extio 3 devices are turned on and have power. For more
information on the connection setup of your product, see your Extio 3 Series User
Guide.



Make sure all of your Extio 3 transmitter and receiver devices are using the latest versionof the Matrox Extio 3 firmware. Also, all Extio 3 devices on an Extio 3 network must use
the same version of the firmware package. The version of your firmware package mustmatch the version of your Extio Central Manager software package.



Make sure latest version of Matrox Extio Central Manager software is installed on a
separate system. For more information, see “1 - Matrox Extio Central Manager software”,
page 5.



Make sure all of your Extio 3 devices are detected and listed in the main interface. For
more information, see “5 - Discovering devices manually”, page 20.

3.2 Basic setup
To set up your Extio 3 device:1

Log into Extio Central Manager
To modify the settings of your Extio 3 device, you need to log into Extio Central Manager. To
log into Extio Central Manager:aFrom the Extio Central Manager main menu, click Log in.

bSpecify if you’re a Local user or a Domain user: Local user – Enter your user name and password.
 Domain user – Enter your user name, the domain name of the server, and yournetwork password.
cWhen you’re done, click Apply.

For more information, see “4 - Logging in and out”, page 18.

Matrox Extio Central Manager – User Guide 15

2 Take ownership of a device
If the status of a device is No device administrator, you need to Take ownership of that device:a

From the main interface, select the Extio 3 devices you want to manage (these devices
must be without an administrator). Click the Take ownership ( ) icon in the upper
right corner of a device tile, then click Yes.

b

To see only these devices in the Connection broker, move them to one or more groups.

For more information, see “7 - Managing users”, page 23.

3

Allow device connectionsa

From the main menu, select Connection broker.

b

Make sure all of your Extio 3 devices are detected and listed in the main interface. For
more information, see “5 - Discovering devices manually”, page 20.

c

If you created a group for your Extio devices, click Filter by group, select the group, thenclick Close.

d

Click the (devices.

e

Click Apply.

) icon to allow the connection between your Extio transmitter and receiver

For more information, see “6 - Using the connection broker”, page 21.

4

Manage your usersa

From the main menu, select Manage users.

b

Click Add user, then enter a user name. Specify if it’s a Local user or a Domain user.

cWhen you’re done, click OK.

dClick the Add ( ) icon for each device you want to add a user to. Adding a user to a
device enables the user to log into a receiver and connect to a transmitter. To allow theconnection to a transmitter, the connection must also be allowed in the Connection
broker (see “6.2 - Allowing a connection between devices”, page 21).
To view the users and connections allowed for a device, select that device next to Display
users for when assigning privileges.

eRepeat step b to step d for each user you want to add.

f

When you’re done, click Apply. This creates a Local users summary and generates adevice password for each local user.
To copy the summary to the clipboard, click Copy to clipboard (16 Matrox Extio Central Manager – User Guide).

g

To close the dialog box, click OK.

For more information, see “7 - Managing users”, page 23.

3.3 Using Quick setup
Use the Quick setup checklist to quickly configure your Extio software and devices.

To use the quick setup:1

Quick setup launches automatically the first time you open Extio Central Manager

software. You can also access the Quick setup checklist from the main menu of Extio
Central Manager by selecting Quick setup.
2

Make sure all of your Extio 3 devices are detected and listed in the main interface. For
more information, see “5 - Discovering devices manually”, page 20.

3Once all of your devices are detected, start the setup by clicking Show next to the first
item in the list. Once that item is configured, a black checkmark appears ( ).

4

Repeat step 3 for each item in the list.

Matrox Extio Central Manager – User Guide 17

4 Logging in and out
4.1 Logging into Extio Central Manager
To modify the settings of your Extio 3 device, you need to log into Extio Central Manager. To log into
Extio Central Manager:
1

From the Extio Central Manager main menu, click Log in.

2

Specify if you’re a Local user or a Domain user: Local user – Enter your user name and password.
 Domain user – Enter your user name, the domain name of the server, and yournetwork password.
3

When you’re done, click Apply.

For more information, see “4.3 - User access”, page 18.

4.2 Logging out of Extio Central Manager
To log out, click Log out from the main menu of Extio Central Manager.

4.3 User access
4.3.1 Extio 3 administrator
The Extio 3 administrator:

Creates device administrators for each Extio 3 device.



Edits and manages user accounts (“Local users” and “Domain users”), and theirprivileges.

Allows device connections between transmitters and receivers.

4.3.2 Local users
Local users are defined by the Extio 3 administrator and managed through Extio Central Manager.
To obtain a local user name and device password for a local user (or if you’ve forgotten your user nameor device password), contact your Extio 3 administrator. To change your current password, see“4.3.2.1 - Changing your device password (local users only)”, page 19.

18 Matrox Extio Central Manager – User Guide

4.3.2.1 Changing your device password (local users only)
Note: Don’t change the password of a local user while a connection is enabled (for example,
while a user is logged into the OSD). Changing a password while a connection is enabled
will prevent a user from accessing and using the OSD.

Note: Passwords are case-sensitive and must be at least 6 alphanumeric characters long.
If the status of a device is View only, you need to change the device password to match your current
password. To update your current password, click Change password from the Extio Central Manager
main menu.
To change the device password to match your current password, select the device tile and click theUpdate password () icon in the upper right corner of the device tile. Enter a valid device
password, then click OK.
If the device password is successfully changed, the status of the device is updated to Modify settings.
If the status of the device remains View only, contact the administrator of that device to change youruser settings. For more information, see “2.6 - Understanding the status of your devices”, page 13.

4.3.3 Domain users
Domain users are defined by your network administrator and managed through an Active Directory®
network. Extio software and hardware use Active Directory to authenticate the user name andpassword of domain users.
Extio Central Manager supports user groups. A domain user who’s also part of a user group is granted
the highest privilege available (as a user group member or as an individual user). For more
information, contact your network administrator.
To obtain a user name and password for a domain user (or if you’ve forgotten your domain user nameor password), contact your network administrator.

Matrox Extio Central Manager – User Guide 19

5 Discovering devices manually
Extio Central Manager automatically detects new devices in the subnet. If devices aren’t detected,
Extio Central Manager can scan one or more specific IP addresses or a range of IP addresses for
Extio 3 devices.
If Extio Central Manager doesn’t automatically detect the devices, you can add them manually.

5.1 Scanning one or more IP addresses
1

From the Extio Central Manager menu, selectManual Device Discovery.

2

Select Scan a list of IP addresses.

3Enter the IP address of the device you want to
add, then click Add to list.

4

When you’re done, click Scan list.

If a new device is found at an IP address provided, that device is added to the New devices group.

5.2 Scanning a range of IP addresses
1

From the Extio Central Manager menu, selectManual Device Discovery.

2

Select Scan a range of IP addresses.

3Enter the starting and ending IP addresses of
the range you want to scan.

4Enter the subnet mask to use when scanningfor IP addresses. For more information on thesubnet mask to use, contact your network
administrator.

5

Click Scan range. If the starting or ending addresses are invalid, the Scan range button
is disabled.

If a new device is found, that device is added to the New devices group.

20 Matrox Extio Central Manager – User Guide

6 Using the connection broker
The connection broker provides a grid view of your Extio 3 transmitter and receiver devices. Use theconnection broker to allow connections between your Extio transmitter and receiver devices.

6.1 Understanding the icons
Connection between a transmitter and receiver is allowed.
Devices are available, but a connection between a transmitter and receiver hasn’t been
allowed.
Reserve USB HID (Human Interface Device). This enables you to reserve the USB portso that previously connected devices (keyboard or mouse) can connect more quickly.
When this is reserved, the number of HID USB devices will be listed. The maximum
number of USB reservations is 16.
USB HID isn’t reserved.
Shared connection with a guest is allowed.
Devices may be unresponsive, lost, or undetected.
Conflict between a transmitter and receiver is detected.
Fast switching between transmitters is enabled.
Fast switching between transmitters isn’t enabled.
Access to monitor management. Select the monitor (or monitors) to use whenconnecting to a transmitter.

6.2 Allowing a connection between devices
1

From the main menu of Extio Central Manager, select Connection broker.

2

If you created a group for your Extio devices, click Filter by group, select the group, thenclick Close (see “6.3 - Filtering by group”, page 22).

3

Click the (devices.

) icon to allow the connection between your Extio transmitter and receiver

Matrox Extio Central Manager – User Guide 21

4

When you’re done, click Apply to apply your changes.

6.3 Filtering by group
You can filter your devices by group. To filter your groups, select the groups you want to view, thenclick Close. To select all the groups, select Select all.

6.4 Select the monitor to use
Select the monitors to use when connecting to a transmitter. A disabled output means that monitor
won’t be used when connecting to a transmitter.
1

From the main menu of Extio Central Manager,
select Connection broker.

2

Click the monitor ( ) icon from the row andcolumn corresponding to the receiver andtransmitter.

3

From the Selected outputs section, select themonitors to use when connecting to thattransmitter. The outputs represent the physicalconnections on your transmitter. For example, touse a 4Kp60 resolution, disable outputs 1, 2, and 3, and select only output 4 (connector4). If you don’t want to use an output, click that output. When the output is disabled, themonitor icon ( ) turns black ( ). To enable a disabled output, click that output.

22 Matrox Extio Central Manager – User Guide

7 Managing users
To be able to access and use a device, a user must be added to that device and given privileges.

7.1 Adding users
To add a user to a device:
1

Click Add user, then enter a user name. Specify if you’re adding a Local user or a Domain
user.

2

When you’re done, click OK.

3

Click the Add ( ) icon for each device you want to add a user to. Users can log into a
receiver and connect to a transmitter. To be able to connect to a transmitter, thatconnection must also be allowed in the Connection broker (see “6.2 - Allowing aconnection between devices”, page 21).
When granting privileges, you can view only the users and the connections allowed for adevice by selecting that device next to Display users for.

4

Repeat step 1 to step 3 for each user you want to add.

5

When you’re done, click Apply. This creates a Summary of the local users created andgenerates a device password for each local user.
To copy the summary to the clipboard, click Copy to clipboard (6).

To close the dialog box, click OK.

7.2 Deleting users
To delete a user from a device:1

Select the user you want to delete, then click Delete user from device.

2

When you’re done, click Apply.

Matrox Extio Central Manager – User Guide 23

7.3 Overwriting a password (local users only)
To overwrite the password of a local user:
1

Select the user whose password you want to overwrite, then click Overwrite password.

2

Enter the new password, confirm the password entered, then click Change. (Werecommend you take note of the new password.)

3

When you’re done, click Apply.

7.4 Granting privileges
You can grant device Administrator () or User () privileges to a user.

If Automatic login () is allowed for a device, this is also displayed (see “7.5 - Logging in
automatically (local users only)”, page 24).

7.5 Logging in automatically (local users only)
To automatically log a local user into the On-Screen Display (OSD), select the Automatic login
permission.

24 Matrox Extio Central Manager – User Guide

8 Extio 3 Transmitter (Tx) settings
This enables you to view, configure, and manage the settings specific to an Extio 3 Transmitter (Tx)device.

8.1 Sharing modeUse this to select if and how to share your transmitter with a guest.
Guest connections

 No guest allowed – Don’t allow guest connections.
 Guest allowed (without USB devices) – Allow guest

connections. The first user connected to the system has
control of keyboard and mouse. Guest connections canconnect to the system, but don’t have control of USB devices(no keyboard or mouse).
 Guest allowed (with USB devices) – Allow guest
connections. Guest connections have control of keyboard andmouse.
Show name of user
connected

Show the name of the user who’s connected to the device.

Show previews when a user
is connected

Show a monitor preview in the On-Screen Display (OSD) whena user is connected to the selected receiver.

8.2 EDIDEDID management features enable you to select which EDID settings are used by the input
connectors on your Extio 3 transmitter device.

Matrox Extio Central Manager – User Guide 25

8.2.1 Using a cached EDID
If a monitor is connected to an output connector on the receiver, your transmitter will use the EDID
settings of that monitor.
If a monitor isn’t connected to an output connector on the receiver (for example, if your monitor was
disconnected), your transmitter uses the EDID settings of the monitor that was last connected to that
output connector.

8.2.2 Using a fixed EDID
Note: To avoid unwanted changes to the source system, we recommend using a fixed EDID
on all transmitter inputs (including inputs not connected to the system).
If a monitor is connected to an output connector on the receiver, your transmitter uses the EDID
settings of that monitor. If a monitor isn’t connected to an output connector on the receiver, no EDID
is applied.
You can use the EDID from a file or disable the EDID information.

8.3 Using the EDID from a file
Note: You must export your EDID settings before you can import them. For information,
see “9.2.4 - Exporting EDID settings to a file”, page 35.
1

From the list, select the monitor (output) you want to use.

2

Make sure the output is set to use a Fixed EDID.

3

Next to Use EDID from file, click Import.

4

Browse to the location where you saved your EDID file, and open your EDID file (.bin).

5

Click Apply for your changes to take effect.

8.3.0.1 Reporting no monitor
When using the following resolutions, make sure your transmitter reports only the monitor
supported.
Resolution

Number of monitors supported

3840 × 2160 @ 60 Hz

1 (connector 4)

3840 × 2160 @ 30 Hz

2

26 Matrox Extio Central Manager – User Guide

1920 × 1200 @ 60 Hz

31920 × 1080 @ 60 Hz (or lower)

4Your transmitter must report the other monitors as disconnected (no monitor). To configure
your transmitter to report the monitors that are disconnected:
1

From the list, select the monitor (output) that’s not used by your transmitter. Make surethe output is set to use a Fixed EDID.

2

Next to Report no monitor, click No monitor.

3

Repeat steps 1 to 3 for each monitor (output) that’s not used by your transmitter.

4

Click Apply for your changes to take effect.

8.3.0.2 Using the current EDID
1

From the list, select the monitor (output) whose EDID you want to use.

2

Make sure the output is set to use a Fixed EDID.

3

Next to Use current EDID, click Use current.

4

Click Apply for your changes to take effect.

8.4 Streaming
This contains the streaming and encryption settings for your device.
Encrypt A/V stream

Secure your stream. This option is enabled by default.

Encoding quality

Set the quality value for your encoding (Low, Typical, High, orVery high). The default is Typical. For a private Wide Area
Network (WAN) deployment, set the quality to Low.

Routing scheme

 Unicast – When selecting unicast, you can specify thedestination IP address of the stream.
 Multicast – Enter the Multicast address of the stream. Using

multicast may require additional network configuration to
support the transmission protocol (some network switches
and routers can block multicast signals). This is the default.
For more information, contact your network administrator.
Multicast address

If Multicast is selected, enter the Multicast address (for eachport) of the stream.

Matrox Extio Central Manager – User Guide 27

Selecting a routing scheme
 Unicast – Unicast establishes a direct connection between a transmitter and a receiver.
 Multicast – A single stream is received by all the receivers connected to the same multicast

address. When transmitting to multiple receivers, a transmitter that’s properly configured for
multicast transmission uses less bandwidth.

8.4.1 Exporting your Extio stream addresses (for display wall)
To use your Extio product with a display wall product, you need to export your Matrox Extio stream
addresses. This enables your display wall to connect to your Extio transmitter device.
To export your Extio stream addresses:
1

Click Export Extio stream addresses.

2

Browse to the location where you want to save your file.

3

When prompted, enter a File name, then click Save.

8.5 Network
This contains the network settings (LAN 1 and LAN 2) for the connection and IP address of yourdevice.
Note: When the IP address or the method of assigning an IP address to a device changes,
you need to reboot the device for the changes to take effect.

8.5.1 Enabling link redundancy
Note: Before enabling this option, make sure your Extio 3 devices are on the same subnet
and connected to a switch. If you’re using multiple switches, your switches must beconnected to each other. For more information on connecting your Extio 3 device, see “14- Appendix A – Setting up link redundancy”, page 63.
Enable the Enable link redundancy option to ensure network availability in case of network cable orswitch failure. In the case of a network cable or switch failure, your device will automatically switch
to a secondary network path. Depending on your network, switching may take up to 5 seconds.
This option must be enabled on both your transmitter and receiver devices.

28 Matrox Extio Central Manager – User Guide

8.5.2 Dynamic IP addressing
By default, Dynamic IP address (DHCP) is used. Extio Central Manager automatically detects all the
Extio 3 devices in the same subnet as your controller system through the UPnP (Universal Plug andPlay) protocol.

8.5.3 Static IP addressing
Once Extio Central Manager has detected a device, you can manually assign a static IP address to yourdevice through the Network settings of your Extio 3 product.
You must specify the following:
IPv4 address

An IP address between 192.168.0.0 and 192.168.255.255(recommended). Also, we recommend you assign an IP address
within the subnet of your network.

IPv4 netmask

The netmask defining group of IP addresses in your subnet. By
default, the subnet mask is 255.255.255.0.

IPv4 gateway

The gateway is often the same as your IP address, but the lastbyte may be 0 or 1.

DNS servers

The address of your DNS (Domain Name System) server orservers. If multiple addresses are entered, separate each address
with a space.

For more information on assigning a static IP address, contact your network administrator.

8.5.4 Maximum transmission unit
The Maximum Transmission Unit (MTU) range supported is 1280 to 1500. The default is set to 1500.
For a private Wide Area Network (WAN) deployment, we recommend that you set this to 1400 when
configuring your units initially, and adjust as needed.

8.6 Date and time
Use this to update the date, time, and time zone of your Extio 3 device. For more information, see “11- Adjusting the date and time of your device”, page 56.

Matrox Extio Central Manager – User Guide 29

8.7 More options
Note: Depending on your Matrox Extio 3 Series product, certain options may not be
available.

Power recovery policy

Set up your Extio device to start up after a power loss.
 Never start – Never turn on your Extio device after a powerloss.
 Always start – Always turn on your Extio device after a powerloss.
 Restore last state – Always turn on and restore the last state ofyour Extio device after a power loss.

Power button control

To prevent your device from being manually shut down, enable
the Disable shutdown option.

Reboot control

To remotely force a reboot of your device if it stops responding,enable the Enable force reboot option.

Wake-on-LAN control

To remotely wake up an Extio device, enable the Enable
Wake-on-LAN option.

Advanced display modes

Extio N3408 devices only – Enable the Enable advanced display
modes option to support the following display modes:
 1× 3840×2160@60Hz + 1× 1920×1080@60Hz
 1× 3840×1440@60Hz + 1× 1920×1080@60Hz
 4× 2560×1600@60Hz
 4× 1920×1200@60Hz

Logs

 Download device logs – Download the log files. This filecontains information on your Extio devices. This information
is used by Matrox Technical Support for debugging purposes.
 Erase device logs – Erase the log files created for your Extio
devices.
AuditsDownload the audit file. This file contains information on theuser interactions with your Extio devices. This information isused by your Extio administrator.

30 Matrox Extio Central Manager – User Guide

Troubleshooting

The following options are useful for troubleshooting yourdevices: Audio – To disable the audio on your Extio 3 device, enable theDisable audio option. Your device will reboot for this change
to take effect.
 Debug configurations – Get help and troubleshooting
information for your configuration. For more information,
contact Matrox Technical Support.

Locate transmitter card

Transmitter card only – To see where your Extio 3 transmittercard is located, enable the Enable LED to locate card option. The
card can be identified by a red LED light on the bracket of the
card.

Matrox Extio Central Manager – User Guide 31

9Extio 3 Receiver (Rx) settings
This enables you to view, configure, and manage the settings specific to an Extio 3 receiver (Rx)device.

9.1 Connection
This enables you to remotely connect a receiver to a transmitter, or to multiple transmitters in an
aggregated layout, to disconnect a transmitter, or to disconnect multiple transmitters in an aggregatedlayout, and to switch connections. For more information on aggregated layout, see “9.3 - Aggregatormode”, page 36.

9.1.1 Connection status of the receiverThis shows the name of the transmitter device or the aggregated layout connected to the receiver.
Depending on the connection settings of the transmitter, this may also show the name of the user
connected to the transmitter device (see “8.1 - Sharing mode”, page 25). The transmitter name andinput source details are shown for each output connected.

32 Matrox Extio Central Manager – User Guide

9.1.2 Connection sources
This shows the transmitter devices and the aggregated layouts that are available to be connected to thereceiver, based on the connections specified in the connection broker. The connection is limited tothe transmitters on which the currently logged-in user has access. If this user does not have access tosome of the transmitters in the aggregated layout, it will result in a partial application of theaggregated layout and a black screen displays with a message in the center for the streams to which theuser doesn’t have access. If the user doesn’t have access to any of the transmitters in the aggregatedlayout, the aggregated layout can’t be applied in the Extio Central Manager.
Note: From Extio Central Manager, you can’t switch to a different source when you are alreadyconnected to an aggregated layout that includes Dynamic sources. You have to do this from the OSD.
For information on setting an allowed connection between a receiver device and a transmitter device,see “6 - Using the connection broker”, page 21.
SwitchIf you’re already connected to a transmitter or an aggregatedlayout, select the transmitter or the aggregated layout you wantto switch to from Connection sources, then click Switch.

Connect

If you’re not connected to a transmitter or an aggregated layout,
select the transmitter or aggregated layout you want to connect
to from Connection sources, then click Connect.

Disconnect from X

If you’re connected to a transmitter or an aggregated layout andwant to stop the connection, click Disconnect from X.

Show transmitter previews

Enable this to see the previews of connection sources. When thisis not selected, only the transmitter details are shown without
any previews.

Restore connection at user
login

If enabled, the connection will be restored automatically the nexttime the same user logs in.

Matrox Extio Central Manager – User Guide 33

9.2 Monitors
This lists the monitors currently connected to your transmitter device. This also enables you to export
the EDID settings of your monitors to a file. If you use the aggregator mode, you need to define thephysical monitors layout here.

9.2.1 Monitor power saving
Enable Allow monitors to enter power saving mode to turn off the display after X minutes ofinactivity. When you’re done, click Apply.

9.2.2 Monitor connections
9.2.2.1 Optimizing video mode compatibility
Different monitor models can support different video parameters (such as resolutions, formats, or
EDID). In a setup with multiple displays, the image quality or performance of different displays mayvary. The Optimize video mode compatibility with monitors option can improve image quality of yourdisplays and optimize monitor compatibility with your device. This option is enabled by default.

9.2.3 Aggregator mode: Behavior of unused monitors
Aggregator mode only – Select how to manage the monitors that are part of your layout but not inuse (for example, if your monitor layout is made up of 4 monitors, but only 2 monitors are currently
being used). You can choose to keep your unused monitors awake or force them into standby mode.
Put monitors in standby

Force all monitors not used in the monitor layout into standby
mode.

Keep monitors awake

Keep all monitors not used in the monitor layout awake.

34 Matrox Extio Central Manager – User Guide

9.2.4 Exporting EDID settings to a file1

Choose the monitor whose EDID you want to export, then click Export.

2

Save your EDID file (.bin).

3

When prompted, click OK.

For more information, see “8.2 - EDID”, page 25.

9.2.5 Physical layout
You need to define the physical position of the monitors for aggregator mode here.
1

From the Monitors page, click the Reorder monitors button under the Physical layout
section.

2

Choose a configuration from the drop-down list.

3

Drag and drop the displays one by one into their correct position on the layout.

4

Click Done.

Matrox Extio Central Manager – User Guide 35

You can also use Physical layout to match the layout with the physical wiring and placement of themonitors. When the actual sequence of wiring of monitors is different from the sequence in thelayout, you can reorder the monitors by dragging and dropping them into the right sequence and thenclicking Done. You can use Revert to undo the changes and go back to the original layout.

9.3 Aggregator mode
With aggregator mode, you can have multi-system control from a remote workspace using aggregatedlayouts.

9.3.1 Aggregated layouts
Using aggregated layouts, your Extio 3 receiver unit can gather video streams from multiple
transmitter units into a single layout.
There are different types of layouts that you can choose for an aggregated layout:Standard - A standard layout configuration contains outputs displaying a single stream
each.



Tile display - A tile display configuration is one where streams can be displayed in
multiple tiles in a 4K monitor. A 4Kp60 resolution tile display can be configured on
Output 4 only. You can also have two 4Kp30 resolution tile display configurations in alayout using Outputs 1 and 4.

Dynamic sources - A dynamic sources configuration in the aggregated layout lets you
switch between transmitter sources dynamically. Note: Only one display in a layout canbe dedicated to dynamic sources. You cannot have dynamic sources in a tile display.

36 Matrox Extio Central Manager – User Guide

9.3.2 Before you begin
Fixed EDID - Make sure the Fixed EDID option is enabled. Aggregator mode issupported only with Fixed EDID, except for aggregated layouts with tile displays which
need to have Cached EDIDs initially when configuring. After configuring aggregatedlayouts with tile displays, we recommend setting Fixed EDIDs on the transmitter units
for maximum compatibility. Note: The Fixed EDID option is used for aggregator mode
only.



Audio configuration – Review your system’s Windows® audio settings to know which
DisplayPort output is configured to use audio. Depending on your audio configuration,
we also recommend you review the following: Digital audio to displays with speakers – Make sure the host systems are using thevideo output of the graphics card as the destination for the sound.
 Digital audio to analog (Headphone or Line Out) – Select a receiver, then go to the

Audio page. Make sure you select the proper Headphone audio source and Line Out
audio source for the Video In of the transmitter unit.
 Analog audio (Line In) – Verify where the Line In you want is coming from (forexample, Line In from the transmitter on monitor 1, 2, 3, or 4), or if you want Line
In to follow the mouse position.
Physical layout - Make sure the layout of the physical monitors are defined before you
start creating an aggregated layout.



Operating system - Certain limitations may occur. For more information on operating
system compatibility with aggregator mode, see the Matrox Extio 3 Series Release Notes.

9.3.3 Dynamic sources
You can dynamically change the transmitter source (stream from a system) displayed on one of themonitors attached to a receiver in aggregator mode. This enables you to easily access and switch
between different systems from a large group (pool) of systems to view the stream currently of interest
to you, without affecting the other displays.
You can dedicate only one monitor to using dynamic sources in aggregator mode. The
other monitors need to have fixed sources assigned to them.

The dynamic sources feature is supported only while using aggregator mode.

9.3.4 Tile displays
Using tile displays, you can view multiple video streams from one or more transmitters, on a single
monitor. A tile display is composed of multiple tiles. A single 4Kp60 resolution tile display, or two
4Kp30 resolution tile displays can be used in a layout.
Matrox Extio Central Manager – User Guide 37



The monitor must be 4Kp60 or UHD (3840 x 2160 @60Hz).

Each stream should be a maximum of HD (1920 x 1080 @60Hz) resolution.



The Dynamic sources feature is not supported in tile displays.

Touch screens are not supported in tile displays.

9.3.5 Configure a new aggregated layout
To configure a new aggregated layout:1

From the receiver’s settings menu, select Aggregator mode.

2

Click Create new layout. The Aggregator mode editor page appears with the Available
transmitters list on the left containing the transmitters that this receiver is allowed toconnect to as defined in the connection broker, and the Layout and Audio tabs on theright. Note: An RS232 tab appears to the right of the Audio tab when Use destination
defined in aggregated layout is selected in the Aggregator mode: RS232 destination fieldon the RS232 settings page.

3

Enter a name for the layout in the Layout name box on top.

4

In the Layout tab, a standard layout appears with the number of displays equal to thenumber of monitors specified in the physical monitors layout on the Monitors setting.
For more information, see “9.2.5 - Physical layout”, page 35. Select the type of aggregatedlayout you want. You can have a standard aggregated layout, an aggregated layout withdynamic inputs on one of its displays, an aggregated layout with one 4Kp60 tile display
on display 4 (no streams on any of the other displays), or an aggregated layout with a
4Kp30 tile display on display 1 and another 4Kp30 tile display on display 4 (no streams
on displays 2 and 3 in this case).

38 Matrox Extio Central Manager – User Guide Standard layout: The layout defaults to a standard layout so you do not have toselect anything. You can proceed to step 5 to select the streams.
 Dynamic sources layout: If you want to enable a display to show dynamic sources,

click the box representing the display in the layout. The display is now labeled as
Dynamic sources. Note: You can assign only one display to show dynamic sources.

 Tile display layout: If you would like to have a 4Kp60 resolution output, click the

Tile display button under display 4 and select one of the pre-configured layouts fromTile layout. If you would like to have two 4Kp30 resolution outputs, click the Tile
display button under display 1and 4 and select a pre-configured layout from Tile
layout.

5

Select your video streams.
 Standard layout: Click a video stream (tile) from the list on the left and drag it onto

the proper display. Repeat this for every stream you want to add to your layout.
 Dynamic sources layout: Click the video stream (tile) you want from the list on theleft and drag it onto the dynamic sources display. Note: Selecting a stream orswitching from one stream to another for dynamic sources has to be done from theOn-screen display (OSD). If you drag and drop a stream into the Dynamic sources
display in the aggregated layout from the Extio Central Manager, the dynamic
sources assignation to the display will be removed and the Dynamic sources label
under the display will disappear.
 Tile display layout: On displays 1 and 4, you can have tile displays. For a 4Kp60

resolution output, you can drag and drop streams onto the tiles within the tiledisplay on display 4 only. Note: In this case, you will not be able to assign streams fordisplays 1 to 3. For 4Kp30 outputs, you can drag and drop streams onto the tiles

Matrox Extio Central Manager – User Guide 39

within the tile display on displays 1 and 4. Note: In this case, you will not be able toassign streams to displays 2 and 3.
Note: To copy a stream from one display to another, press the [Ctrl] key whiledragging and dropping the stream onto the target display.
You can remove a stream from the layout by clicking the Delete (hovering over the preview.

) icon when6

For a tile display, select the tile where the digital audio stream will play in Audio source
for this display. The audio icon displays on the selected region. For a 2 x 2 configuration,
the options are 1A, 1B, 1C, and 1D. You can also drag and drop the audio icon onto thetile. In this case, the Audio source for this display selection changes correspondingly.
Click Accept tiling.

7

Click the Audio tab if you would like to configure the analog audio source for yourstreams.

8

Select the proper options for Headphone audio source, Line Out audio source, andMicrophone or Line In audio source (from Receiver).

 Headphone audio source – Select the audio source (for your headphone) from thetransmitter.
 Line Out audio source – Select the audio source (for your Line Out device) from thetransmitter.

40 Matrox Extio Central Manager – User Guide Microphone or Line In audio source (from Receiver) – Select the input audio source(for your Microphone or Line In device) from the receiver. From Sent to, select thedestination.
Note: Doing this step may overwrite the audio settings already configured
through the Audio settings page. If audio was already configured through the
Audio settings page, skip this step.
9

Click the RS232 tab to designate a tile in a tile display as the RS232 destination.

10 In the RS232 destination field, select one of the options: None, Transmitter on monitor
1, Transmitter on monitor 2, Transmitter on monitor 3, or Transmitter on monitor 4.

11 When you’re satisfied with the aggregated layout, click Done on top of the page. This new

aggregated layout now appears in the list of aggregated layouts on the left of the screen.
Note: This aggregated layout is still not sent to the receiver.
12 Click Apply for the changes to take effect. The aggregated layout is sent to the receiver

and will be listed on the Connections page.

9.3.6 Edit an aggregated layout
To edit an aggregated layout:1

Select the aggregated layout from the aggregated layouts list on the Aggregator mode
page.

2

Click the Edit (3

Make your changes, then click Done.

4

Click Apply for the changes to take effect.

) icon.

9.3.7 Remove an aggregated layout
To delete an aggregated layout:1

Select the aggregated layout from the aggregated layout list on the Aggregator mode
page.

2

Click the Delete () icon.

Matrox Extio Central Manager – User Guide 41

3

In the confirmation message, click OK to permanently remove the layout..
Note: If you delete an aggregated layout while it is currently in use by thereceiver, the receiver will be disconnected.

4

Click Apply for the changes to take effect.

9.3.8 Connect to an aggregated layout
To connect to an aggregated layout:1

Select the aggregated layout from the Connection sources list on the Connections page.

2

Click the Connect button if you are not connected to any connection source (transmitter
device, or an aggregated layout), or select a new source and click Switch if you are alreadyconnected to a connection source.

3

The Connection status of the receiver section shows the aggregated layout you selected
as the connection source the receiver is currently connected to.

9.3.9 Disconnect from an aggregated layout
To disconnect from an aggregated layout:
1

Make sure the aggregated layout is highlighted in the Connection sources list on theConnections page.

2

Click the Disconnect from x button.

3

The Connection status of the receiver section shows Not connected.

9.3.10 Monitor and control
Once you are connected to an aggregated layout, you can monitor and control the computer systems
from remote.

9.3.11 Switch sources via mouse and keyboard shortcuts
By default, you can use your mouse to navigate between displays and to switch seamlessly between
sources. As the mouse crosses the edge of a display to another display, you take control of the target
desktop. You can also use a keyboard shortcut to switch sources.
To use only keyboard shortcuts to switch sources, select a receiver, then go to the Keyboard shortcuts
page, and enable the Use only keyboard shortcuts (no mouse) for USB switching option.

42 Matrox Extio Central Manager – User Guide

9.3.12 Navigate between tiles using keyboard shortcut
You can use keyboard shortcuts to move between tiles in a tile display. When you are in a tile display,
repeat the keyboard shortcut for the display to move between the tiles. The navigation sequence
depends on the order of the definition of the tiles in the display configuration as specified in thefirmware. For a 2 x 2, you will be cycling from top left to top right, followed by bottom left, thenbottom right, then back to top left.

9.3.13 Alerts and troubleshooting messages
Messages that inform the user or help to troubleshoot are displayed on the corresponding tile of thetile display.
Issue

Cause and message

Loss of stream

When you’re unable to connect to a stream, the corresponding
region remains black. When connection takes more than acouple of seconds, the Connecting to message appears.

Loss of transmitter

When a transmitter is unreachable on the network, regions
where streams from this transmitter should be displayed remain
black and show the message transmitter name not present.

Loss of transmitter input
signalWhen a stream is missing because the corresponding input has
no signal, its region remains black and shows the message Signal
lost from transmitter name.

Stream resolution mismatch

When the resolution of a stream differs from that of the region,
the stream is scaled to fit inside the confines of the region. Whenthe aspect ratio of the stream differs from that of the region,
black borders are used. The message Video scaler on is shown
overlaid on the region.

Resolution too large todecodeA stream with a resolution above that of the region is likely tocause the receiver’s decoder to exceed its decoding capacity. In
this case the stream is not shown, the region remains black andshows the message Insufficient capabilities to support theoperation.

Matrox Extio Central Manager – User Guide 43

Stream refresh ratemismatch

When the frame rate of a stream differs from that of the display,
the message Frame rate conversion on is shown overlaid on theregion.

Frame rate too large todecodeA stream with a frame rate above that of the receiver’s display islikely to cause the receiver’s decoder to exceed its decoding
capacity. In this case, the stream is not shown, the region remains
black and shows the message Insufficient capabilities to support
the operation.

Connection forbidden

When connecting to a transmitter whose user list has justchanged, and the current receiver’s user is not in the updated list,
regions where streams from this transmitter should be displayed
remain black and show the message Connection not allowed forusername”.

Guests forbidden

When connecting to a transmitter where another receiver isalready connected and guests are not allowed, regions where
streams from this transmitter should be displayed remain blackand show the message Guest connections not allowed ontransmitter name.

Network loss

When a receiver unit loses connection to the network, all regions
remain black and the message Network unavailable is shown inthe center of the whole display.

Secure network failure

When a secure network collapses and is being rebuilt, all regions
remain black and the message Restoring connection is shown inthe center of the whole display.

44 Matrox Extio Central Manager – User Guide

9.4 OSD (On-screen display)
OSD options enable you to control the level of information thata user sees in the OSD and also set the language options for the
OSD and the keyboard.

OSD (on-screen display)control

Select the level of control a user has for managing information in
the OSD (On-screen display) control section:
 Full control – Allows a user to connect to, or disconnect froma transmitter, through the on-screen display (OSD) or
keyboard shortcuts. Also, it allows a user to change the layoutof the physical monitors for aggregator mode.
 Full control, less details – Allows a user to connect to, or
disconnect from a transmitter, through the on-screen display(OSD) or keyboard shortcuts. Also, it allows a user to change
the layout of the physical monitors for aggregator mode. Less
details are provided in the OSD.
 No control – Does not allow control in the on-screen display(OSD). Less details are provided in the OSD.
If you want to hide the overlay messages but keep the monitor
information in the top left-hand of the display, enable the Hideoverlay messages (except monitor identification information).
Sources list filter - Select No filter if all the sources have to beshown in the list. Filter out all connected sources and Filter out
incomplete aggregations are the other options available.

For security reasons, if you do not want the user to see previewsin the OSD, enable No previews in the OSD.
Default OSD keyboard
settings

Select the language of the keyboard connected to your receiver in
Keyboard. This sets the default keyboard language.

Matrox Extio Central Manager – User Guide 45

9.5 USB
USB device management options enable you to authorize and view which USB devices can connect
to your Extio 3 receiver.

9.5.1 Authorizing USB devices
To authorize all HID (Human Interface Devices) USB devices, enable Authorize all HID USB devices.
To authorize all non-HID USB devices, enable Authorize all non-HID USB devices.
A USB device that’s authorized is identified as ( ). It also indicates if a USB device is currently
Connected or Disconnected. You can manually block a USB device from being connected. To
manually block a USB device, disable the option, then click the ( ) icon next to the selected device.
A device that’s blocked is identified as ( ).

9.6 AudioThis contains the audio settings for your device.

* N3408 device with four video sources from system and unique transmitter connection shown.
The Line In and Line Out connectors aren’t present on Extio 3 transmitter cards.

46 Matrox Extio Central Manager – User Guide

9.6.1 Configuring audio settings
Depending on your connection type (to a unique transmitter or to multiple transmitters), select youraudio setting: Headphone audio source – Select the audio source (for your headphone) from thetransmitter.
 Line Out audio source – Select the audio source (for your Line Out device) from thetransmitter.
 Microphone or Line In audio source – Select the input audio source (for yourMicrophone or Line In device) from the receiver.
For more information on selecting the proper audio settings for your configuration, see “15 Appendix B – Configuring your audio settings”, page 65.

9.7 Transmitter discovery
This enables you to detect and connect to devices that are on multiple subnets, a WAN network, or aunicast-only network.

9.7.1 Discovery status of transmitters
This shows the name and IP address of the transmitter device connected to the receiver.

9.7.2 IP address to scanEnter the IP address for the device you want to scan. When you’re done, click Add to list  Apply.

9.7.3 Network to scanEnter the CIDR (Classless Inter-Domain Routing) subnet mask for the network to scan. When you’redone, click Add to list  Apply.

Matrox Extio Central Manager – User Guide 47

9.8 Network
This contains the network settings (LAN 1 and LAN 2) for the connection and IP address of yourdevice.

Note: When the IP address or the method of assigning an IP address to a device changes,
you need to reboot the device for the changes to take effect.

9.8.1 Enabling link redundancy
Note: Before enabling this option, make sure your Extio 3 devices are on the same subnet
and connected to a switch. If you’re using multiple switches, your switches must beconnected to each other. For more information on connecting your Extio 3 device, see “14- Appendix A – Setting up link redundancy”, page 63.
Enable the Enable link redundancy option to ensure network availability in case of network cable orswitch failure. In the case of a network cable or switch failure, your device will automatically switch
to a secondary network path. Depending on your network, switching may take up to 5 seconds.
This option must be enabled on both your transmitter and receiver devices.

9.8.2 Dynamic IP addressing
By default, Dynamic IP address (DHCP) is used. Extio Central Manager automatically detects all the
Extio 3 devices in the same subnet as your controller system through the UPnP (Universal Plug andPlay) protocol.

48 Matrox Extio Central Manager – User Guide

9.8.3 Static IP addressing
Once Extio Central Manager has detected a device, you can manually assign a static IP address to yourdevice through the Network settings of your Extio 3 product.
You must specify the following:
IPv4 address

An IP address between 192.168.0.0 and 192.168.255.255(recommended). Also, we recommend you assign an IP address
within the subnet of your network.

IPv4 netmask

The netmask defining group of IP addresses in your subnet. By
default, the subnet mask is 255.255.255.0.

IPv4 gateway

The gateway is often the same as your IP address, but the last byte
may be 0 or 1.

DNS servers

The address of your DNS (Domain Name System) server orservers. If multiple addresses are entered, separate each address
with a space.

For more information on assigning a static IP address, contact your network administrator.

9.8.4 Maximum transmission unit
The Maximum Transmission Unit (MTU) range supported is 1280 to 1500. The default is set to 1500.
For a private Wide Area Network (WAN) deployment, we recommend that you set this to 1400 when
configuring your units initially, and adjust as needed.

9.9 Date and time
Use this to update the date, time, and time zone of your Extio 3 device. For more information, see “11- Adjusting the date and time of your device”, page 56.

Matrox Extio Central Manager – User Guide 49

9.10 RS232
Enable Enable RS232 to virtualize an RS232 (or serial)connection.

9.10.1 Enabling RS232 virtualization
To enable RS232, enable the Enable RS232 option, then click Apply.

9.10.2 Configuring your RS232 settings
Baud rate

The speed, in bits per seconds (or baud), used for the RS232
connection. The default is 115200.

Data bits

The number of bits per block of data transmitted. The default is
8.

ParityThe type of parity bits (None, Odd, or Even) used for the datatransmitted. The default is None.

Stop bits

The number of bits used to identify the end of a data block. The
default is 1.

Flow control

The signal type (None or RTS/CTS) used to pause and resumedata transmission. The default is None.

9.10.3 Aggregator mode: RS232 destination
Aggregator mode only – Choose the transmitter you want to control through RS232. For tile displays,
you need to select Use destination defined in aggregated layout.

50 Matrox Extio Central Manager – User Guide

9.11 Keyboard shortcuts
Keyboard shortcuts provide a way to quickly do certain tasks in the receiver, such as switching to adifferent transmitter, bringing up the On-Screen Display (OSD), or accessing the Dynamic sources tab
directly to enable you to switch between sources.

You can assign keystroke combinations in the Keyboard shortcut customization screen. This screen
appears when you select Keyboard shortcuts in the settings screen for a receiver. You can open thesettings screen by either right-clicking the receiver tile and selecting Open settings, or by doubleclicking the receiver tile.
Note: A standalone key must be used with a modifier key (Alt, Shift, or Ctrl).

9.11.1 Accessing the on-screen display (OSD)
The default shortcut key for this is [Scroll Lock]. To assign a new key combination for accessing theon-screen display (OSD):
1

In the Access the OSD (On-Screen Display) section of the Keyboard shortcut
customization screen, click the edit icon next to Keyboard shortcut to clear the previous
information. You can also click the edit box and press [Backspace] or [Delete].

2

Press a key combination (for example, [Ctrl]+[F10]).

3

Click Apply.

Matrox Extio Central Manager – User Guide 51

9.11.2 Aggregator mode: Accessing Dynamic sources
The default shortcut key for accessing the Dynamic sources tab directly on the OSD is [Right
Shift]+[Scroll Lock].To assign a new key combination:
1

In the Aggregator mode: Dynamic sources section of the Keyboard shortcut
customization screen, click the edit icon next to Keyboard shortcut to clear the previous
information. You can also click the edit box and press [Backspace] or [Delete].

2

Press a key combination (for example, [Ctrl]+[F10]).

3

Click Apply.

9.11.3 Aggregator mode: USB switching
Aggregator mode only – By default, you can use your mouse to switch between sources while using
aggregator mode.
You can also use keyboard shortcuts to switch sources. By default, keyboard shortcuts for switching
are assigned. To change a key combination for USB switching:1

Next to Switch USB to Display X, click the edit box.

2

Press a key combination (for example, [Left Ctrl]+[Left Shift]+[F10]). Repeat this foreach Display (for example, 1, 2, 3, 4) in your monitor layout.

3

Click Apply.

To use only the keyboard shortcuts (no mouse) to switch sources, enable Use only keyboard shortcuts(no mouse) for USB switching. Note: To switch between tiles in a tile display, repeat the keyboard

shortcut for the display.

9.11.4 Switching transmitters
To assign a key combination for switching to a transmitter:
1

From the list of transmitters, select a transmitter.
Note: You can filter your devices by group. To filter your groups, select thegroups you want to view, then click Close. To select all the groups, select Selectall.

52 Matrox Extio Central Manager – User Guide

2

Click the edit box next to the transmitter.

3

Press a key combination (for example, [Ctrl]+[F10]).

4

Repeat steps 1 to 3 for each transmitter and when done, click Apply.

9.11.5 Removing keyboard shortcuts
To remove a keyboard shortcut, click the Delete ( ) icon. You can also click the edit box
and press [Backspace] or [Delete]. Then, click Apply.

9.12 More options
Note: Depending on your Matrox Extio 3 Series product, certain options may not be
available.

Power recovery policy

Set up your Extio device to start up after a power loss.
 Never start – Never turn on your Extio device after a powerloss.
 Always start – Always turn on your Extio device after a powerloss.
 Restore last state – Always turn on and restore the last state ofyour Extio device after a power loss.

Power button control

To prevent your device from being manually shut down, enable
the Disable shutdown option.

Reboot control

To remotely force a reboot of your device if it stops responding,enable the Enable force reboot option.

Wake-on-LAN control

To remotely wake up an Extio device, enable the Enable
Wake-on-LAN option.

Logs

 Download device logs – Download the log files. This filecontains information on your Extio devices. This information
is used by Matrox Technical Support for debugging purposes.
 Erase device logs – Erase the log files created for your Extio
devices.
If a receiver is connected to multiple transmitters, you candownload the device logs of the receiver and all of its connected
devices.

Matrox Extio Central Manager – User Guide 53

Audits

Download the audit file. This file contains information on theuser interactions with your Extio devices. This information isused by your Extio administrator.
If a receiver is connected to multiple transmitters, you candownload the device logs of the receiver and all of its connected
devices.

Troubleshooting

The following options are useful for troubleshooting yourdevices: Audio – To disable the audio on your Extio 3 device, enable theDisable audio option. Your device will reboot for this change
to take effect.
 Debug configurations – Get help and troubleshooting
information for your configuration. For more information,
contact Matrox Technical Support.

54 Matrox Extio Central Manager – User Guide

10 Importing and exporting device
settings
This enables you to back up (export) and restore(import) the settings specific to an Extio 3 transmitteror receiver.

10.1 Exporting
Note: You need to export your device settings before you can import them.
To export your device settings:
1

Click Export settings.

2

Browse to the location where you want to save the .backup device file.

3

When prompted, enter a File name, then click Save.

10.2 Importing
To import your device settings:
1

Click Import settings.

2

Browse to the location where your device backup file was saved.

3

Select the device file (.TX.backup for a transmitter or .RX.backup for a receiver) you want
to import, then click Open.

Matrox Extio Central Manager – User Guide 55

11 Adjusting the date and time of yourdeviceUse this to update the date, time, and time zone of your Extio 3 device.

The box at the top lists the current time settings. Extio Central Manager updates this information
every two (2) seconds.
Note: After applying new settings, it may take some time for the changes to take effect.

11.1Setting the date and time
Select how to set the date and time for your device.
Use current date and time
settings of the device

Keep the current date, time, and NTP (Network Time Protocol)
synchronization settings for your devices. This is the default.

Use date and time of thecurrent system

Use the date and time of your controller system to update yourdevices. This setting uses the time zone of the controller system.
If your controller system and your device are using different timezones, the date and time will differ. This setting disables
synchronization with an NTP server.

Use the following date andtime

Use the date and time specified to update your devices. Thissetting doesn’t use the time zone of your controller system. You
can use the arrow keys to change the date and time specified.
This setting disables synchronization with an NTP server.

56 Matrox Extio Central Manager – User Guide

Enable synchronization withan NTP server

Use an NTP server to update the date and time for your device atregular intervals. You must provide a server URL, even if one isalready stored on your device. For more information on using
NTP, contact your network administrator.

Disable synchronization withan NTP server

Stop using an NTP server to update the date and time for yourdevice. Disabling NTP keeps the current date and time of thedevice, but it won’t update the devices at regular intervals.

11.2Setting the time zone
Select the time zone to use for your device. When using an NTP server, we recommend setting thetime zone of your device.
Use current time zone of thedeviceUse the time zone currently set for your devices. This is thedefault.

Use the following time zone

Change the time zone for your devices to the one selected.
Changing the time zone may adjust the date and time for adevice.

Matrox Extio Central Manager – User Guide 57

12 Notes and limitations
12.1 GeneralWindows Server 2016 and Windows Server 2008 R2 – Make sure the SSDP Discovery
service, network discovery, and file sharing are enabled.

12.2 NetworkWhen transmitting in multicast, we recommend using a router with multicast
addressing support and switches with IGMP v2 support.



Slow response from certain routers may cause a slow device detection in Extio Central
Manager.



Windows 10/7 – If your controller system doesn’t have access to a DNS (Domain Name
System) server, or if response from its DNS server is slow, Extio Central Manager may
take a long time to start up (several minutes). To avoid this delay, configure yourcontroller system to use a fixed IP address (such as local host 127.0.0.1) as its DNS server.

12.3 Date and time

Extio Central Manager updates the date and time information of your device every two(2) seconds.

58 Matrox Extio Central Manager – User Guide

13 Troubleshooting
13.1What to do if you have a problem
If you experience problems with your Matrox product:Make sure you’re using the correct connectors, and that all connectors are properly
fastened. For more information on the connection setup of your product, see the user
guide for your Matrox hardware.



Review the documentation provided with your Matrox product, including theinformation in this section, to see if your problem is already addressed. For information
on Matrox Extio 3 Central Manager software features and options, see the help fileincluded with your Extio 3 Central Manager software.

If your problem persists, contact Matrox. For more information, see “17 - Customer support”, page73.

13.2Common problems and solutions
This section addresses common problems that could prevent you from using your devices.

Problem
1CauseExtio Central Manager not starting or Extio device not discovered on
the network
Your Matrox product may not be properly connected or may be on a different subnet.

1Solution

Verify the connection and status LEDs on your Matrox product. Also, make sure your Matrox
product is properly connected and that all connectors are properly fastened. For more
information, see your Matrox Extio 3 Series User Guide.

2CauseWindows Server 2016/2008 R2 only – The Windows SSDP Discovery service may be disabledon your system.

1Solution

Make sure the SSDP Discovery service is enabled on your system.
1

Windows Server 2016/2008 R2 – From the Start screen, click All Programs Administrative Tools  Services*. (* You may need administrator rights to access
Windows services.)

2

Double-click SSDP Discovery.

3

Next to Startup type, select Manual or Automatic.

4

Click OK.
Matrox Extio Central Manager – User Guide 59

3Cause1Solution

Network discovery and file sharing may not be enabled on your system.
Enable network discovery and file sharing on your system.
Windows 10/7 –1

Windows 10 – Click Start  Settings  Network & Internet  Ethernet.
Windows 7 – Click Start  Settings*  Control Panel  Network and Internet*.
(* Depending on your version and configuration of Windows, this part of the step may
not be necessary.)

2

Click Network and Sharing Center  Change advanced sharing settings. (* Dependingon your version and configuration of Windows, this part of the step may not benecessary.)

3

Under your current profile, make sure the following options are selected:

4
4Cause1Solution
5CauseTurn on network discoveryTurn on file and printer sharing

If you make changes to your current profile settings, click Save changes.

You may not be using the latest version of Matrox Extio 3 Central Manager software, or yourMatrox firmware may be out of date.
Make sure all Matrox software is up to date.
The firewall for your controller system or for your network may be enabled and may prevent
communication with your Extio devices.

1Solution

Make sure your firewall is properly configured to allow the necessary communication
between your controller system and your Extio devices. For more information, see “16 Appendix C – Firewall requirements”, page 68.

ProblemCan’t access Extio device through Extio 3 Central Manager(listed as ‘View only’)

1CauseThe device may be a recent addition to your environment and has no password.

1Solution

Try changing the password for that device (see “7 - Managing users”, page 23).

2Solution

Contact your Extio 3 administrator to obtain your device password, then change the device
password. For more information, see “7 - Managing users”, page 23.

60 Matrox Extio Central Manager – User Guide

Problem

No picture or output at all

1CauseYour monitor may not be properly connected (the connectors aren’t properly fastened or themonitor power cable isn’t firmly in place) or may have been disconnected.

1Solution

Make sure you’re using the correct connectors, that all connectors are properly fastened, andthat all power cables are firmly in place.

Problem

Extio 3 Central Manager may be slow to start (several minutes)

1CauseYour controller system may not have access to a DNS (Domain Name System) server.

1Solution

Configure your system to use a fixed IP address (such as local host – 127.0.0.1) as the DNS
server.
Windows 10/7 –1

Windows 10 – Click Start  Settings  Network & Internet  Ethernet.
Windows 7 – Click Start  Settings*  Control Panel  Network and Internet* 
Network and Sharing Center. (* Depending on your version and configuration of
Windows, this part of the step may not be necessary.)

Problem
1Cause2

Click Change adapter settings.

3

Double-click the icon for your network adapter (such as Local Area Connection or
Ethernet).

4

Click Properties  Yes*. (* Depending on your version and configuration of Windows,
this part of the step may not be necessary.)

5

Double-click Internet Protocol Version 4 (TCP/IPv4).

6

Select Use the following DNS server addresses.

7

Next to Preferred DNS server, enter 127.0.0.1.

8

Click OK  OK  Close.

Extio 3 Central Manager stops respondingYour Extio 3 Central Manager software or Extio 3 device may have encountered an error.

1Solution

Try closing, then restarting Matrox Extio 3 Central Manager software.

2Solution

Restart your controller system.

Matrox Extio Central Manager – User Guide 61

Problem
1CauseExtio 3 device tile is listed as unresponsive (yellow device tile)Your network may be slow, causing a delay in the response time from your Extio 3 device.

1Solution

Wait a few minutes, then make sure the status of the device was properly updated.

2CauseYour Extio Central Manager software or device may have encountered an error.

1Solution

Try closing, then restarting Matrox Extio Central Manager software.

2Solution

If your device status is still listed as initializing, click Reboot to reboot your device.

3Solution

Try a configuration reset of your device. For more information, see your Matrox Extio 3
Series User Guide.

Problem

Poor image quality or display flickering occurs(skipping or dropping frames)

1CauseHigh network traffic may be degrading the quality of your stream.

1Solution

Make sure your network equipment supports the bandwidth required.

Problem

No sound or sound is distorted

1Cause1Solution
2Cause1Solution

The audio source connector on your device may be disabled.
Enable your audio source. For more information, see “9.6 - Audio”, page 46.
Audio cables may be loose, or the audio output device may not be properly connected.
Make sure you’re using the correct connectors, all connectors are properly fastened, and thatall power cables are firmly in place. For more information, see your Extio 3 Series User Guide.

62 Matrox Extio Central Manager – User Guide

14 Appendix A – Setting up link
redundancy
Link redundancy ensures your Extio 3 devices continue to work in case of a network cable or switch
failure.

14.1 Connection setup guidelines
The following provides a basic outline for how to connect your Extio 3 transmitter and receiver tosupport link redundancy.
Transmitter unit

Network switch 1

Network switch 2

Receiver unit

Note: Link redundancy is supported only on the following hardware: Extio N3408
transmitter units, N3208 transmitter units, N3408 receiver units, and N3208 receiver units.
Extio N3408 and N3208 transmitter cards aren’t supported.
Note: For information on setting up your network infrastructure and configuring yournetwork switch, contact your network administrator.


Make sure your Extio 3 units are all on the same subnet.

Connect each Extio 3 transmitter and receiver unit to a managed network switch pair.
Make sure to connect LAN1 to network switch 1 and connect LAN2 to network switch 2.

Make sure the LAN1 and LAN2 connectors are connected before enabling the Link
redundancy feature.



Do not hot plug the SFP modules.

Matrox Extio Central Manager – User Guide 63

Enabling link redundancy
To enable link redundancy:
1

Connect the second network cable to your device. For more information, see the“Connecting your Extio 3 devices” topic in your Matrox Extio 3 Series User Guide.

2

Enable the Enable link redundancy option in your Matrox software: Networked mode – In Extio Central Manager software, select your Extio device,

click Network, and then enable the Enable link redundancy option.
 Point-to-point mode – In the OSD, click More options, and then enable the Enablelink redundancy option.

3

For the changes to take effect, your devices will automatically reboot.

Disabling link redundancy
To disable link redundancy:
1

Disconnect the second network cable. For more information, see the “Connecting your
Extio 3 devices” topic in your Matrox Extio 3 Series User Guide.

2

Make sure your devices are detected on the network.

3

Disable the Enable link redundancy option in your Matrox software: Networked mode – In Extio Central Manager software, select your Extio device,

click Network, and then disable the Enable link redundancy option.
 Point-to-point mode – In the OSD, click More options, and then disable the Enablelink redundancy option.

64 Matrox Extio Central Manager – User Guide

15 Appendix B – Configuring your audio
settings
Note: We recommend you review your system’s Windows® audio settings to know which DisplayPort
output is configured to use audio.
Note: You need to configure audio for a tile display in the aggregated layout’s Audio tab and not in
the general Audio settings page.

15.1 Receiver output
Standard mode

Aggregator mode*

When receiver connects to a uniquetransmitter unit

When receiver connects to multiple
transmitter units

No audio

No audio available on the receiver
output.

No audio available on the receiver
output.

Digital audio 1†

Audio originates from the audio
Audio originates from the digital A/V
portion of the A/V signal of DisplayPort signal displayed on monitor 1 of thereceiver.
1 on the transmitter unit.

Digital audio 2†

Audio originates from the audio
Audio originates from the digital A/V
portion of the A/V signal of DisplayPort signal displayed on monitor 2 of the
2 on the transmitter unit.
receiver.

Digital audio 3†

Audio originates from the digital A/V
Audio originates from the audio
portion of the A/V signal of DisplayPort signal displayed on monitor 3 of thereceiver.
3 on the transmitter unit.

Digital audio 4†

Audio originates from the audio
Audio originates from the digital A/V
portion of the A/V signal of DisplayPort signal displayed on monitor 4 of the
4 on the transmitter unit.
receiver.

Audio source fromtransmitter

Analog audio(Follows USB)‡

Analog audio, Line
In 1

Analog audio, Line
In 2

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit where
the keyboard and mouse are active.

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
1 on the receiver unit.

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
2 on the receiver unit.

Matrox Extio Central Manager – User Guide 65

Analog audio, Line
In 3

Analog audio, Line
In 4

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
3 on the receiver unit.

Audio originates from the Line In
connector of the transmitter.

Audio originates from the Line In
connector of the transmitter unit
providing the video stream for monitor
4 on the receiver unit.

* This column is applicable for standard aggregated layouts only and may differ for aggregated layouts with tile displays.
† In aggregator mode, the A/V signal may come from a transmitter input other than the monitor on which it’s displayed (forexample, monitor 1 shows a stream that comes from input 3 of a transmitter).
‡ In aggregator mode, the audio source switches from one transmitter to another when the mouse moves to a monitor showing
an image from a different transmitter.

15.2 Receiver inputStandard mode

Aggregator mode

When receiver connects to a uniquetransmitter unit

When receiver connects to multiple
transmitter units

No audio

No audio available on the Line Out
connector of the transmitter.

No audio available on any of the LineOut connectors of the transmitter.

Microphone

Audio from the Microphone connectorof the receiver unit is sent to the LineOut connector of the transmitter unit.

The Microphone signal from thereceiver unit is sent to a transmitter
following the destination option chosen(see “Receiver audio destination”).

Audio source fromreceiverLine In

Automatic
detection

Audio from the Line In connector of thereceiver unit is sent to the Line Out
connector of the transmitter unit.

The Line In signal from the receiver unit
is sent to a transmitter following thedestination option chosen (see“Receiver audio destination”).

Audio from the Microphone connectorof the receiver unit is sent to the LineOut connector of the transmitter unit. If
no cable is present on the Microphone
connector of the receiver unit, but acable is present on the Line Out
connector, the signal of the Line Out
connector is sent to the Line Out
connector of the transmitter unit.

Audio from the Microphone connectorof the receiver unit is used. If no cable ispresent on the Microphone connector of
the receiver unit, but a cable is present
on the Line In connector, the signal of
the Line In connector is used. The signal
is then sent to a transmitter following
the destination option chosen (see“Receiver audio destination”).

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15.3 Receiver audio destination
Receiver audio
destination

Standard mode

Aggregator mode

When receiver connects to a uniquetransmitter unit

When receiver connects to multiple
transmitter units

Monitor 1

Audio from the selected audio source of
Audio from the selected audio source ofthe receiver (Microphone or Line In) is
the receiver (Microphone or Line In) is
sent to the Line Out connector of thesent to the Line Out connector of thetransmitter unit that provides the video
transmitter.
stream to monitor 1.

Monitor 2

Audio from the selected audio source of
Audio from the selected audio source ofthe receiver (Microphone or Line In) is
the receiver (Microphone or Line In) is
sent to the Line Out connector of thesent to the Line Out connector of thetransmitter unit that provides the video
transmitter.
stream to monitor 2.

Monitor 3

Audio from the selected audio source of
Audio from the selected audio source ofthe receiver (Microphone or Line In) is
the receiver (Microphone or Line In) is
sent to the Line Out connector of thesent to the Line Out connector of thetransmitter unit that provides the video
transmitter.
stream to monitor 3.

Monitor 4

Audio from the selected audio source of
Audio from the selected audio source ofthe receiver (Microphone or Line In) is
the receiver (Microphone or Line In) is
sent to the Line Out connector of thesent to the Line Out connector of thetransmitter unit that provides the video
transmitter.
stream to monitor 4.

Matrox Extio Central Manager – User Guide 67

16 Appendix C – Firewall requirements
The following are the firewall requirements for your Extio 3 device.

16.1 Extio Central Manager software
The following are the firewall requirements for your controller system.
Network PortType

Inbound

OutboundFunctionality

53

TCP

—



DNS: DNS requests

443*

TCP

—



HTTPS: Central Manager commands

1900*

UDP





UPnP: Microsoft SSDP for discovery of
UPnP devices
Note: ICMP must be enabled (ping).

* Minimum requirements.

16.2 Firmware updater
The following are the firewall requirements for a system running the Matrox Firmware Updater.
Network PortType

Inbound

OutboundFunctionality

20,21

TCP

—



FTP: File upload

22*

TCP





SSH: Firmware update

443*

TCP

—



HTTPS: Authentication

1900*

UDP





UPnP: Microsoft SSDP for discovery of
UPnP devices* Minimum requirements.

68 Matrox Extio Central Manager – User Guide16.3 Extio 3 devices
The following are the requirements for a network firewall present on a network with an Extio 3
environment.
Network PortType

Inbound

OutboundFunctionality

20,21

TCP



—

FTP: File download (firmware)

22*

TCP





SSH: Firmware update

69

UDP

—



DHCP: DHCP client

123

UDP





NTP: Network Time Protocol

161

UDP





SNMP: Network management (public
community string)

443*

TCP



—

HTTPS: Extio Central Manager
commands and Firmware Updater
Authentication

1900*

UDP





UPnP: Microsoft SSDP for discovery of
UPnP devices

Ephemeral*

UDP





RTP/RTCP: Audio and video streams
and control

12000

TCP





RS232: RS232 virtualization

80

TCP



—

Transmitter unit: Publishing ofdesktop thumbnails

80

TCP

—



Receiver unit: Retrieving of desktop
thumbnails

3240

TCP



—

Receiver unit: USB IP

3240

TCP

—



Transmitter unit: USB IP

6804 - 6816

TCP



—

Transmitter unit: Audio back channel
control

6804 - 6816

TCP

—



Receiver unit: Audio back channel
controlMatrox Extio Central Manager – User Guide 69

Network PortType

Inbound

OutboundFunctionality

8884

TCP



—

Receiver unit: Control channel

8884

TCP

—



Transmitter unit: Control channel

8886

UDP



—

Transmitter unit: Audio back channel

8886

TCP

—



Receiver unit: Audio back channel

8809 - 8872

TCP



—

Receiver unit: A/V streams control

8809 - 8872

TCP

—



Transmitter unit: A/V streams control

9223 - 9254

UDP



—

Receiver unit: Multicast A/V streams

9223 - 9254

UDP

—



Transmitter unit: Multicast A/V
streams

11900

UDP



—

Transmitter unit: SSDP unicast
M-SEARCH requests for UPnP
discovery and presence monitoring forout-of-subnet and WAN devices

11900

UDP

—



Receiver unit: SSDP unicast
M-SEARCH requests for UPnP
discovery and presence monitoring forout-of-subnet and WAN devices

12346 - 12752;
13414 - 13719

UDP



—

Receiver unit: Unicast A/V streams

12346 - 12752;
13414 - 13719

UDP

—



Transmitter unit: Unicast A/V streams* Minimum requirements.

16.4 Accessing your Windows Firewall settings
Note: You may need administrator rights to modify your Windows Firewall settings. For
more information, see Windows documentation or contact your system administrator.
To access your Windows Firewall settings:
Windows 10/7 –1

Windows 10 – Click Start  Settings  Network & Internet  Ethernet  Windows
Firewall.
Windows 7 – Click Control Panel  Network and Internet*  Network and Sharing
Center. (* Depending on your configuration, these steps may be unnecessary.)

2

Windows 10 – In the left panel, click Advanced Settings.
Windows 7 – In the left panel, click Windows Firewall  Advanced Settings.

70 Matrox Extio Central Manager – User Guide16.5 Adding rules to your Windows Firewall settings
Note: You may need administrator rights to modify your Windows Firewall settings. For
more information, see Windows documentation or contact your system administrator.
Windows 10/7 –1

Windows 10 – Click Start  Settings  Network & Internet  Ethernet  Windows
Firewall.
Windows 7 – Click Control Panel  Network and Internet*  Network and Sharing
Center*. (* Depending on your configuration, these steps may be unnecessary.)

2

Windows 10 – In the left panel, click Advanced Settings.
Windows 7 – In the left panel, click Windows Firewall  Advanced Settings.

3

Click Inbound Rules.

4

In the Actions panel, click New Rule. Configure the new rule with the following settings:
 Rule – Select Custom.
 Program – Select All programs.
 Protocol and Ports – Next to Protocol, select TCP. Next to Local port, select Specificports. For the port number, enter 445. Next to Remote port, select All Ports.
 Scope – Under the remote IP address, add the IP range you want to use for yourtransmitter. You can use a range (such as 192.168.1.0/24) or a single IP address (suchas 192.152.168.62).
 Action – Select Allow the connection.
 Profile – Select the network location of your system (Domain, Private, or Public).
 Name – Enter the name for your rule (such as Extio 3 – TCP rule).

5

In the Actions panel, click New Rule. Configure the new rule with the following settings:
 Rule type – Select Custom.
 Program – Select All programs.
 Protocol and Ports – Under Protocol type, select ICMPv4.
 Scope – Under the remote IP address, add the IP range you want to use for yourtransmitter. You can use a range (such as 192.168.1.0/24) or a single IP address (suchas 192.152.168.62).
 Action – Select Allow the connection.

Matrox Extio Central Manager – User Guide 71 Profile – Select the network location of your system (Domain, Private, or Public).
 Name – Enter the name for your rule (such as Extio 3 – ICMPv4 rule).

For more information on configuring your Windows firewall, see your network
administrator.

72 Matrox Extio Central Manager – User Guide

17 Customer support
17.1 Matrox web
Our web site has product literature, press releases, technical material, a sales office list, trade show
information, and other relevant material. Visit the Matrox Graphics Web site atwww.matrox.com/video.

17.2 Technical support
Matrox values your business and offers professional support for your Matrox product.
If your product was purchased through a Matrox dealer, contact your dealer for product support.
This is the quickest and most effective method of technical assistance. Your dealer is familiar with yourcomplete system.
If your product was purchased through Matrox, contact your Matrox representative or visit our
technical support Web site at www.matrox.com/en/video/support.

17.2.1 Information we need
Please give a complete description of the problem, and include:Matrox product serial number, model number, revision number, and firmware number.

Source specifications.



Control system (system running Extio Central Manager) specifications.

Specific Extio Central Manager or OSD (On-Screen Display) options and features used.

17.3 View your warranty information
Matrox makes warranty information available on the Matrox site(www.matrox.com/en/video/support/warranty).

17.4 View the third party software notices
Matrox makes third party software notices and/or additional terms and conditions available on the
Matrox site (https://thirdpartylicenses.matrox.com).

Matrox Extio Central Manager – User Guide 73

17.5 Register your Matrox productPlease register online (www.matrox.com/en/video/apps/registration) to be eligible for customer
support, new product announcements, and information on special offers and upcoming events.

74 Matrox Extio Central Manager – User Guide

Hot surface

Allow hot surfaces to cool before touching your Matrox unit.

Surface chaude

Laissez refroidir les surfaces chaudes avant de toucher votre appareil Matrox.

Battery replacement The battery is non replaceable. To dispose of your product, see
www.matrox.com/environment/weee.
Remplacement des piles La pile n’est pas remplaçable. Pour se défaire du produit, voir
www.matrox.com/environment/weee.
USA

FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide This equipment has been tested and found tocomply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions manual, may cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliancecould void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor tothe card is required to meet FCC requirements.
CANADA(English) Innovation, Science and Economic Development Canada
Remark for the Matrox hardware products supported by this guide These digital apparatus does not exceed theClass A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry
Canada.

(Français) Innovation, Sciences et Développement économique Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ce present appareil numérique n’émet aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans leRèglement sur le brouillage radioélectrique édicté par Industrie Canada.
JAPAN

VCCI Compliance Statement
Remark for the Matrox hardware products supported by this guide This is a Class A product based on thestandard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If thisequipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required totake corrective actions.

KOREA

A 급 기기 ( 업무용 방송통신기자재 )이 기기는 업무용 (A 급 ) 전자파적합기기로서 판 매자 또는 사용자는 이 점을 주의하시기 바라 며 , 가정외의 지역에서 사용하는 것을 목적으 로 합니다 .

EUROPE(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 2014/30/EU for a Class A digital device. They have been tested and found to comply with
EN55032/CISPR32 and EN55024/CISPR24. In a domestic environment these products may cause radio interference inwhich case the user may be required to take adequate measures. To meet EC requirements, shielded cables must be
used to connect the monitor and other peripherals to the card. These products have been tested in a typical class A
compliant host system. It is assumed that these products will also achieve compliance in any class A compliant system.

(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 2014/30/EU pour les unités numériques de classe A. Les tests effectués ont prouvé qu’elles sontconformes aux normes EN55032/CISPR32 et EN55024/CISPR24. Le fonctionnement de ces produits dans unenvironnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre lesmesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ou
autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typiquecompatible classe A. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe A.

(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 2014/30/EU für ein digitales Gerät Klasse A. Sie wurden getestet und entsprechen demnach
EN55032/CISPR32 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel
verwendet werden. Diese Produkt wurden in einem typischen, der Klasse A entsprechenden, Host-System getestet. Es
wird davon ausgegangen, daß diese Produkte auch in jedem Klasse A entsprechenden System entsprechend
funktionieren.

(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 2014/30/EU elativamente ai dispositivi digitali di Classe A. Sono stati provati e sono risultati conformi alle norme
EN55032/CISPR32 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor
e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico
sistema host conforme alla classe A. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in qualsiasi
sistema conforme alla classe A.

(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 2014/30/EU para dispositivos digitales de Clase A. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55032/CISPR32 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso elusuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables
apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en
un típico sistema anfitrión que responde a los requisitos de la clase A. Se supone que estos productos cumplirántambién con las normas en cualquier sistema que responda a los requisitos de la clase A.

EUROPE(English) European user’s information – Directive on Waste Electrical andElectronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.

(Français) Informations aux utilisateurs Européens – Règlementation desdéchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.

(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektround Elektronikaltgeräten (WEEE)
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.

(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.

FRANCE

Avertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sontsusceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte deconscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre
enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte
de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer
et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran.
• Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez depréférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez desommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.

Copyright 2021 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle
Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.

Trademarks • Marques déposées • Warenzeichen • Marchi registrati •Marcas registradas
Matrox Electronic Systems Ltd. /Matrox Graphics Inc. ................................................ Matrox®, DualHead®, Avio™, C-Series™, D-Series™,
DualHead2Go™, Extio™, G400™, G450™, G550™, GXM™,
Maevex™, Marvel™, MED2mp™, MED2mp-DVI™, MED3mpDVI™, MED4mp™, MED5mp-DVI™, MED5mp™, Millennium™,
MMS™, Multi-Monitor Series™, MultiDesk™, Mura™,
MuraControl™, Mystique™, P650™, P690™, P750™, Parhelia™,
Parhelia™ APVe, Parhelia-512™, Parhelia-LX™, Parhelia HR256™,
PJ4OLP™, QID™, Quad Information Display™, RAD™, Quick
Connect™, MaxVIEW™, Onyx™, PixelTOUCH™, PrecisionCAD™,
Precision SGT™, QuadHead2Go™, QuickDesk™, RAD2mp™,
RAD3mp™, RAD9mp™, RADQ2mp™, Rainbow Runner®,
TheatreVUE™, TripleHead™, TripleHead2Go™, VDA™, Veos™,
Xenia™
Adobe Systems Inc. ................................................. Acrobat®, Reader®
Advanced Micro Devices, Inc. ................................. AMD®
Apple Computer, Inc. ............................................... App Store®, Apple®, iPad®, Mac®, Mac OS®
Belden Inc. ............................................................... Belden®
Dolby Laboratories, Inc............................................. Dolby®, Dolby Digital®
Facebook, Inc. .......................................................... Facebook®
Google, Inc................................................................ YouTube®
HDMI Licensing LLC ................................................. HDMI®
Intel Corporation ....................................................... Intel®
International Business Machines .............................. IBM Video Streaming™
Linus Torvalds ........................................................... Linux®
Microsoft Corporation............................................... Active Directory®, Aero®, Direct3D®, DirectShow®, DirectX®,
Microsoft®, MS-DOS®, PowerPoint®, Windows®, Windows NT®,
Windows Server®, Windows Vista®
NVIDIA Corporation .................................................. NVIDIA®
Panopto, Inc.............................................................. Panopto™
PCI-SIG..................................................................... PCI™, PCI-X®, PCIe®, PCI Express®
Radio Corporation of America .................................. RCA®
RealVNC Ltd. ............................................................ VNC®
Restream, Inc............................................................ Restream™
SD-3C, LLC............................................................... SD™, SDHC™, SDXC™
Silicon Graphics, Inc. ................................................ OpenGL®
Silicon Image, Inc...................................................... PanelLink®, TMDS®
Twitch Interactive, Inc. .............................................. Twitch™
U.S. Environmental Protection Agency..................... ENERGY STAR®
Video Electronics Standards Association ................. DisplayPort™
VideoLAN .................................................................. VideoLAN®, VLC®, VLC® media player
Vimeo, LLC ............................................................... Vimeo®

Wibu-Systems........................................................... WIBU®
Wowza Media Systems, LLC .................................... Wowza™
Copyright © 1996-2020 VideoLAN. This logo or a modified version may be used or modified by anyone to refer to theVideoLAN project or any product developed by the VideoLAN team, but does not indicate endorsement by the project.
HTML5 Logo by World Wide Web Consortium (W3C). This HTML5 logo is licensed under this Public License(http://www.creativecommons.org/licenses/by/3.0/legalcode). The logo has been modified to meet the resolution andsize required by this application.
• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationallyand internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques
déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous lesautres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. •(Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Allesonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano)
I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi
commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas
registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas lasdemás marcas y nombres comerciales reconocidos a nivel nacional e internacional.

(English) Disclaimer
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The
information provided by this document is believed to be accurate and reliable at the time it is written. However, no
responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;nor for any infringements of patents or other rights of third parties resulting from its use.

(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES EN TOUT TEMPS ET CE SANSPRÉAVIS.
Les Graphiques Matrox Inc. se réserve le droit de modifier les spécifications en tout temps et ce sans préavis
quelconque. Les informations contenues dans ce manuel sont reconnues comme étant précises et fiables à la date derédaction. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, leurreproduction et/ou distribution, en tout ou en partie, ni leur contrefaçon de brevets ou de tout autre droit appartenant àdes tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet deMatrox Graphics Inc.

(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG
GEÄNDERT WERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Zum
Zeitpunkt der Erstellung dieses Handbuchs sind die Inhalte korrekt und verlässlich. Weiterhin übernimmt Matrox
Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, die Vervielfältigung und/oder Verteilung im
Ganzen oder zum Teil; weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch
resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox
Graphics Inc.

(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE
MOMENTO E SENZA PREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunquemomento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e
attendibili al momento della pubblicazione. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità
per il loro utilizzo, per la loro distribuzione e/o riproduzione completa o in parte, come nessuna violazione a brevetti odiritti di altri produttori derivante dal loro utilizzo.

(Español) Renuncia
LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN
CUALQUIER MOMENTO.
Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La
información facilitada en este documento se considera que es exacta y fiable hasta la fecha de publicación. Sin
embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso, por su reproducción y/o distribución
parcial o total; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No seconcede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.

Matrox Graphics Inc.
1055 Saint Regis Boulevard
Dorval, Quebec, Canada H9P 2T4(514) 822-6000

video@matrox.com
www.matrox.com/en/video