June 16, 2022

[MIRAIT Corporation]
Field Test Utilizing AI-based “WaitTime” for Visualizing Congestionat Kyoto Research Park Commencesin the Smart District Working Group
Promoting changes in behavior through the visualization of congestion conditions
and distribution of coupons
MIRAIT Corporation (head office: Koto-ku, Tokyo; President: Toshiki Nakayama; “MIRAIT”),
which is a Group company of MIRAIT Holdings Corporation commenced a field test utilizing
WaitTime*1 using AI to analyze congestion in real time and visualize congestion conditions inthe field test conducted by the Smart District Working Group*2 supported by the Kyoto Big Data
Platform*3.

In the field test, “WaitTime” is installed in the GOCONC*4 food salon on the first floor ofBuilding #10 of Kyoto Research Park*5. By working with companies participating in the Smart
District Working Group to deliver information on congestion conditions to next-generation smart
signage (development: Cisco Systems G.K., DENSO Corporation; content management:
ADDD-Link Co., Ltd.) installed within Kyoto Research Park and smartphones in real time,changes in behavior due to the visualization of congestion conditions and coupon distribution
will be verified in the field at Kyoto Research Park until the end of December 2022 (scheduled).
Kyoto Research Park is a large business center housing 500 companies where 6,000 people
work. GOCONC gets extremely congested depending on the time and the day because it isused for meals, meetings and events. In the field test, congestion conditions visualized with
WaitTime are delivered to signage and smartphones in real time, and promotes changes inbehavior such as changing the hours of use due to having an understanding of the congestion

conditions before visiting the store. Furthermore, as WaitTime has a reporting function forproviding daily notifications of congestion conditions to the store side, it also contributes to theimprovement of service quality such as optimization of in-store operations through the analysisof congestion conditions.
Furthermore, functionality for issuing coupons linked to WaitTime will also be provided.
Coupons are displayed at the bottom of the congestion conditions on signage and smartphones,
and the content (text) of coupons can easily be changed on the stores side. The time and valid
period displayed on the coupon can be set on the store side, and it is also possible to link to thecongestion conditions in WaitTime for automatic display settings such as “only display coupons
when unoccupied.” Coupons for discount services, etc. are issued according to congestion
conditions, and it is also possible to attract customers in hours when there are many vacantseats, increase purchase rates and take steps against food loss by issuing coupons for specificfood and beverages.
In future, we will aim to improve convenience for facility users by utilizing multiple forms ofhuman movement data by linking with MODE Sensor Cloud provided by MODE, Inc. and theSmart Data Platform for City data utilization infrastructure provided by NTT Communications
Corporation. Furthermore, we will embrace the challenge of creating new value by linking withthe Kyoto Big Data Utilization Platform.

*1 WaitTime
WaitTime is an advanced AI-based congestion alleviation solution provided by WaitTime, which isheadquartered in Detroit, USA. It is a solution that realizes the alleviation of overcrowding by using AI toperform real-time analysis of lines and congestion in locations where many people visit such as stadiums,
and providing easily understandable information for patrons on smartphones and digital signage. In
particular, it contributes to the shortening of waiting times and maximization of sale opportunities byidentifying lines such as those at restrooms and stores, and guiding patrons to less crowded ones. Past
examples of implementation are increasing globally centered on large-scale sporting facilities including
an American professional basketball (NBA) arena and a multipurpose stadium with a capacity of 80,000
people in Australia.
*2 Smart District Working GroupThe Smart District Working Group calls for diverse ideas from Kyoto Big Data Platform members, creates
membership executing the creation of new projects and execution of projects, makes applications forvarious subsidies, and aims to implement and put into practice specific proofs of concept. It verifies smart
city blocks using Kyoto Research Park as a virtual area. (In future, it is anticipated that the results andknow-how obtained in the field will be applied to other similar city blocks.)
The 1st Smart City Block Working Group was held in January 2021. The 2nd Smart District Working
Group was held from September 2021 and is currently conducting a field test by an alliance ofenterprises using Kyoto Research Park as the field.
*3 Kyoto Big Data Platform
The Kyoto Big Data Platform is a public-private platform made up of Kyoto Prefectural Government,
Kyoto Smart City Promotion Association and Kyoto Industrial Support Organization 21. In order topromote data utilization, a platform will be created with participation by diverse players such asuniversities, research institutes, enterprises, tourism federations, DMOs and government organizations
to provide a place for the creation of new services and alliances with the aim of revitalizing industry andcreating an ultra-comfortable smart society based on data utilization.
*4 GOCONCGOCONC is a food salon on the first floor of #10 Building of Kyoto Research Park. GOCONC has threecharacteristics: being able to have meals, being able to hold events and being able to work. The concept
is a “station concourse.” Just like this is an open space or entrance to a station for a variety of people
visiting with diverse objectives, such as people getting on and off transportation, and people sending offor coming to pick up other people, it is a food salon enabling a variety of people to gather, meet andinteract such as having meals or tea, conducting work, negotiations and meetings, and sometimes
holding events. The name is derived from “Gojo Concourse” combining the location of being on Gojo-doriStreet with the concept, and abbreviating this to “GOCONC.”*5 Kyoto Research Park
Kyoto Research Park was established in 1989 as the first privately operated science park in Japan. Ithouses 6,000 people in 500 organizations including industry support organizations of Kyoto PrefecturalGovernment and Kyoto Municipal Government, and leases offices and labs and provides rentalconference rooms, in addition to conducting a variety of activities leading to the creation of new
businesses and new industries such as entrepreneurial development, open innovation support andholding seminars and social events. Kyoto Research Park contributes to new business changing theworld through the provision of an appealing stage and business environment for interaction to people
around the world to create innovation.

https://www.krp.co.jp/english/

Images of the field trial

Next-generation smart signage installed in Kyoto Research Park

Signage display

Smartphone display

It provides an intuitive understanding of congestion conditions by displaying green(unoccupied), yellow (slightly congested) or red (very congested)Example of a coupon displayed on
signage

Example of a coupon displayedon a smartphone
Coupons can be used by showing ascreenshot of the screen displayed
before paying

Coupon configuration screen